2017 Public Service Employee Survey Results for the Public Service Commission of Canada by Question 108. What are the language requirements of your position?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 38 45 5 9 3 0 0 84 11 518
2017 Language requirement of position - Unilingual English 28 57 4 6 6 0 0 85 11 33
2017 Language requirement of position - Either English or French 34 44 9 9 3 0 0 78 13 33
2014 Language requirement of position - Bilingual 42 43 4 9 2 0 0 85 11 545
2014 Language requirement of position - Unilingual English 44 42 3 6 5 0 0 87 11 29
2011 Language requirement of position - Bilingual 46 46 3 4 1 0 0 92 5 640
2011 Language requirement of position - Unilingual English 36 38 3 16 7 0 0 74 23 59
2011 Language requirement of position - Either English or French 46 51 0 4 0 0 0 96 4 25
2008 Language requirement of position - Bilingual 41 45 6 8 1 0 0 86 9 655
2008 Language requirement of position - Unilingual English 36 48 4 12 0 0 0 84 12 79
2008 Language requirement of position - Either English or French 41 46 8 3 3 0 0 87 5 31

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 69 24 3 3 1 0 0 93 4 516
2017 Language requirement of position - Unilingual English 72 15 10 0 0 4 0 90 0 33
2017 Language requirement of position - Either English or French 73 20 0 6 0 0 0 94 6 33
2014 Language requirement of position - Bilingual 67 24 4 4 1 0 0 91 5 545
2014 Language requirement of position - Unilingual English 68 26 3 3 0 0 0 94 3 29
2011 Language requirement of position - Bilingual 73 20 3 2 0 0 0 94 3 641
2011 Language requirement of position - Unilingual English 80 12 0 0 3 0 5 96 4 59
2011 Language requirement of position - Either English or French 80 20 0 0 0 0 0 100 0 25
2008 Language requirement of position - Bilingual 70 23 2 3 1 0 0 94 4 654
2008 Language requirement of position - Unilingual English 76 19 3 0 1 0 1 96 1 79
2008 Language requirement of position - Either English or French 70 23 4 3 0 0 0 93 3 31

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 50 32 6 8 3 0 0 82 12 518
2017 Language requirement of position - Unilingual English 64 24 3 3 6 0 0 88 9 33
2017 Language requirement of position - Either English or French 66 12 9 12 0 0 0 78 12 32
2014 Language requirement of position - Bilingual 50 30 6 9 4 0 1 81 13 545
2014 Language requirement of position - Unilingual English 68 23 3 6 0 0 0 91 6 29
2011 Language requirement of position - Bilingual 55 26 6 11 3 0 0 81 13 640
2011 Language requirement of position - Unilingual English 73 15 2 4 3 0 4 91 7 59
2011 Language requirement of position - Either English or French 72 28 0 0 0 0 0 100 0 25
2008 Language requirement of position - Bilingual 52 27 5 12 4 0 0 79 16 654
2008 Language requirement of position - Unilingual English 78 11 5 2 1 0 2 91 4 79
2008 Language requirement of position - Either English or French 54 27 16 3 0 0 0 81 3 31

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 44 32 7 10 6 0 0 77 17 517
2017 Language requirement of position - Unilingual English 25 54 5 3 12 0 0 80 15 33
2017 Language requirement of position - Either English or French 55 29 3 9 3 0 0 84 13 33
2014 Language requirement of position - Bilingual 31 30 8 18 13 0 0 61 31 545
2014 Language requirement of position - Unilingual English 46 21 12 6 14 0 0 67 20 29
2011 Language requirement of position - Bilingual 47 36 7 7 2 0 0 83 10 640
2011 Language requirement of position - Unilingual English 54 29 5 7 5 0 0 83 13 59
2011 Language requirement of position - Either English or French 45 28 8 8 11 0 0 73 19 25

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 37 36 15 9 3 0 0 73 12 517
2017 Language requirement of position - Unilingual English 25 37 12 12 15 0 0 62 27 33
2017 Language requirement of position - Either English or French 13 55 22 0 9 0 0 68 9 33
2014 Language requirement of position - Bilingual 34 40 11 9 4 0 1 75 14 545
2014 Language requirement of position - Unilingual English 41 23 3 19 14 0 0 64 33 29
2011 Language requirement of position - Bilingual 39 36 13 7 3 0 1 77 10 640
2011 Language requirement of position - Unilingual English 29 39 10 10 11 0 2 69 21 59
2011 Language requirement of position - Either English or French 32 45 4 0 11 0 8 84 12 25
2008 Language requirement of position - Bilingual 33 42 11 9 3 0 1 76 13 655
2008 Language requirement of position - Unilingual English 17 43 8 22 11 0 0 59 32 80
2008 Language requirement of position - Either English or French 19 37 22 13 10 0 0 55 23 31

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 35 44 11 7 3 0 0 78 10 518
2017 Language requirement of position - Unilingual English 36 36 17 6 6 0 0 72 11 33
2017 Language requirement of position - Either English or French 45 32 13 0 9 0 0 78 9 33
2014 Language requirement of position - Bilingual 35 39 13 10 3 0 0 74 13 545
2014 Language requirement of position - Unilingual English 53 32 6 9 0 0 0 84 9 29
2011 Language requirement of position - Bilingual 41 36 11 9 4 0 0 77 12 635
2011 Language requirement of position - Unilingual English 34 38 12 10 5 0 0 72 16 59
2011 Language requirement of position - Either English or French 40 40 16 4 0 0 0 80 4 25
2008 Language requirement of position - Bilingual 36 44 11 7 3 0 0 79 9 655
2008 Language requirement of position - Unilingual English 44 37 7 8 4 1 0 81 12 80
2008 Language requirement of position - Either English or French 25 44 12 16 3 0 0 70 18 31

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 44 41 7 7 2 0 0 84 9 518
2017 Language requirement of position - Unilingual English 43 30 11 16 0 0 0 73 16 32
2017 Language requirement of position - Either English or French 37 36 15 0 12 0 0 72 12 33
2014 Language requirement of position - Bilingual 44 38 8 8 3 0 0 82 10 544
2014 Language requirement of position - Unilingual English 56 35 3 6 0 0 0 91 6 29
2011 Language requirement of position - Bilingual 44 37 9 7 2 0 0 82 9 641
2011 Language requirement of position - Unilingual English 45 35 7 11 3 0 0 79 14 59
2011 Language requirement of position - Either English or French 41 40 8 12 0 0 0 80 12 25
2008 Language requirement of position - Bilingual 44 40 8 6 3 0 0 84 9 655
2008 Language requirement of position - Unilingual English 46 39 6 6 3 1 0 86 9 80
2008 Language requirement of position - Either English or French 45 33 15 7 0 0 0 78 7 31

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 50 38 6 4 2 0 0 88 6 516
2017 Language requirement of position - Unilingual English 53 28 10 3 6 0 0 81 9 33
2017 Language requirement of position - Either English or French 37 51 7 6 0 0 0 88 6 33
2014 Language requirement of position - Bilingual 48 37 6 7 1 1 0 86 8 544
2014 Language requirement of position - Unilingual English 59 18 6 11 3 0 3 79 14 29

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 49 30 9 7 4 0 0 79 12 518
2017 Language requirement of position - Unilingual English 32 46 11 9 3 0 0 77 12 32
2017 Language requirement of position - Either English or French 36 31 21 6 6 0 0 67 12 33
2014 Language requirement of position - Bilingual 42 36 10 8 4 1 0 78 12 544
2014 Language requirement of position - Unilingual English 59 21 3 14 3 0 0 80 17 29
2011 Language requirement of position - Bilingual 45 36 8 7 4 0 0 81 11 642
2011 Language requirement of position - Unilingual English 47 32 3 7 11 0 0 79 17 59
2011 Language requirement of position - Either English or French 56 23 9 0 4 4 4 87 4 25

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 28 18 13 11 7 3 20 59 24 518
2017 Language requirement of position - Unilingual English 27 24 16 9 18 0 6 54 29 33
2017 Language requirement of position - Either English or French 30 10 15 6 7 3 30 59 19 33
2014 Language requirement of position - Bilingual 26 22 11 10 10 2 19 60 26 545
2014 Language requirement of position - Unilingual English 44 22 6 10 6 0 12 75 18 29
2011 Language requirement of position - Bilingual 28 24 9 10 10 2 16 64 26 639
2011 Language requirement of position - Unilingual English 25 25 10 14 12 2 12 58 30 59
2011 Language requirement of position - Either English or French 29 32 4 0 11 12 12 79 15 25
2008 Language requirement of position - Bilingual 33 23 8 11 8 3 14 67 24 655
2008 Language requirement of position - Unilingual English 35 33 4 10 9 2 7 75 21 79
2008 Language requirement of position - Either English or French 36 19 13 9 13 4 7 62 24 31

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 29 44 12 9 5 0 0 74 14 517
2017 Language requirement of position - Unilingual English 24 50 10 10 6 0 0 74 16 33
2017 Language requirement of position - Either English or French 37 41 9 3 9 0 0 78 13 33
2014 Language requirement of position - Bilingual 27 45 13 10 5 0 0 73 14 545
2014 Language requirement of position - Unilingual English 52 31 6 3 8 0 0 83 11 29
2011 Language requirement of position - Bilingual 36 39 13 7 4 0 0 75 12 639
2011 Language requirement of position - Unilingual English 32 39 17 9 4 0 0 71 12 59
2011 Language requirement of position - Either English or French 53 23 24 0 0 0 0 76 0 25
2008 Language requirement of position - Bilingual 34 43 12 8 3 0 0 77 11 649
2008 Language requirement of position - Unilingual English 36 39 11 7 8 0 0 75 14 77
2008 Language requirement of position - Either English or French 26 49 7 16 3 0 0 75 18 31

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 28 35 17 12 7 1 0 64 19 518
2017 Language requirement of position - Unilingual English 21 40 6 22 11 0 0 61 34 33
2017 Language requirement of position - Either English or French 33 34 19 10 6 0 0 66 15 33
2014 Language requirement of position - Bilingual 26 36 15 15 7 1 0 63 22 544
2014 Language requirement of position - Unilingual English 41 29 9 13 8 0 0 70 21 29
2011 Language requirement of position - Bilingual 28 39 16 11 6 0 0 67 17 640
2011 Language requirement of position - Unilingual English 30 32 15 15 6 2 0 64 21 59
2011 Language requirement of position - Either English or French 46 35 8 8 4 0 0 81 11 25

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 31 44 11 11 4 0 0 75 15 518
2017 Language requirement of position - Unilingual English 21 42 8 19 9 0 0 64 28 33
2017 Language requirement of position - Either English or French 22 50 9 12 6 0 0 72 19 33

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 42 42 9 5 2 1 0 84 7 515
2017 Language requirement of position - Unilingual English 32 49 3 13 3 0 0 81 16 33
2017 Language requirement of position - Either English or French 22 50 15 9 4 0 0 73 12 33
2014 Language requirement of position - Bilingual 43 41 10 3 2 1 0 85 5 545
2014 Language requirement of position - Unilingual English 50 34 6 10 0 0 0 84 10 29
2011 Language requirement of position - Bilingual 50 38 7 3 1 0 0 88 4 639
2011 Language requirement of position - Unilingual English 51 38 5 2 5 0 0 88 7 59
2011 Language requirement of position - Either English or French 49 43 8 0 0 0 0 92 0 25
2008 Language requirement of position - Bilingual 49 37 7 3 2 1 0 87 6 652
2008 Language requirement of position - Unilingual English 53 39 4 3 0 1 0 93 3 79
2008 Language requirement of position - Either English or French 41 40 7 5 6 0 0 81 12 31

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 30 37 17 9 6 1 0 67 16 516
2017 Language requirement of position - Unilingual English 27 36 15 13 9 0 0 63 22 33
2017 Language requirement of position - Either English or French 19 53 6 9 13 0 0 72 22 33

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 44 38 12 3 3 0 0 82 6 517
2017 Language requirement of position - Unilingual English 51 30 9 4 6 0 0 81 10 32
2017 Language requirement of position - Either English or French 45 39 6 6 0 4 0 87 6 33
2014 Language requirement of position - Bilingual 54 33 8 3 2 0 0 88 4 545
2014 Language requirement of position - Unilingual English 73 18 9 0 0 0 0 91 0 29
2011 Language requirement of position - Bilingual 56 32 8 3 1 0 0 88 4 639
2011 Language requirement of position - Unilingual English 61 27 7 3 2 0 0 88 5 59
2011 Language requirement of position - Either English or French 65 27 8 0 0 0 0 92 0 25

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 30 43 12 10 4 1 0 74 14 516
2017 Language requirement of position - Unilingual English 30 39 10 9 13 0 0 69 21 33
2017 Language requirement of position - Either English or French 15 45 21 9 7 0 3 62 16 33
2014 Language requirement of position - Bilingual 24 41 15 13 6 0 1 66 19 544
2014 Language requirement of position - Unilingual English 41 35 12 3 8 0 0 76 11 29
2011 Language requirement of position - Bilingual 34 41 10 10 4 0 0 76 14 636
2011 Language requirement of position - Unilingual English 29 45 8 5 11 2 0 75 16 59
2011 Language requirement of position - Either English or French 33 40 0 18 4 0 4 77 23 25

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 37 34 15 8 6 0 0 71 14 516
2017 Language requirement of position - Unilingual English 28 32 12 19 9 0 0 60 28 33
2017 Language requirement of position - Either English or French 39 29 12 3 16 0 0 69 19 33
2014 Language requirement of position - Bilingual 28 38 14 13 5 0 1 67 19 545
2014 Language requirement of position - Unilingual English 39 35 9 6 11 0 0 73 17 29

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 33 38 14 9 4 0 1 72 13 516
2017 Language requirement of position - Unilingual English 22 48 12 9 9 0 0 70 17 33
2017 Language requirement of position - Either English or French 18 60 6 12 4 0 0 78 15 33
2014 Language requirement of position - Bilingual 31 40 15 9 5 0 0 71 13 545
2014 Language requirement of position - Unilingual English 53 21 7 6 14 0 0 73 20 29
2011 Language requirement of position - Bilingual 43 39 10 5 2 0 1 83 7 638
2011 Language requirement of position - Unilingual English 33 46 7 5 8 2 0 80 13 58
2011 Language requirement of position - Either English or French 41 51 4 4 0 0 0 93 4 25

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 35 41 13 7 4 0 0 76 11 517
2017 Language requirement of position - Unilingual English 27 52 9 5 6 0 0 80 11 33
2017 Language requirement of position - Either English or French 43 42 6 0 9 0 0 84 9 33
2014 Language requirement of position - Bilingual 35 42 14 6 3 0 0 77 9 545
2014 Language requirement of position - Unilingual English 56 21 10 14 0 0 0 77 14 29
2011 Language requirement of position - Bilingual 43 41 8 6 2 0 0 83 8 640
2011 Language requirement of position - Unilingual English 30 47 12 5 6 0 0 77 11 59
2011 Language requirement of position - Either English or French 57 19 23 0 0 0 0 77 0 25
2008 Language requirement of position - Bilingual 39 44 8 6 2 0 0 83 9 652
2008 Language requirement of position - Unilingual English 43 38 7 6 5 0 0 82 11 80
2008 Language requirement of position - Either English or French 32 48 10 7 3 0 0 80 10 31

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 39 32 15 8 4 1 1 72 12 516
2017 Language requirement of position - Unilingual English 64 27 6 3 0 0 0 91 3 33
2017 Language requirement of position - Either English or French 54 34 6 3 0 0 3 91 3 33
2014 Language requirement of position - Bilingual 41 35 14 5 3 0 0 77 8 545
2014 Language requirement of position - Unilingual English 62 23 9 6 0 0 0 85 6 29
2011 Language requirement of position - Bilingual 35 37 18 7 3 0 0 72 10 640
2011 Language requirement of position - Unilingual English 31 32 21 8 5 0 2 65 13 59
2011 Language requirement of position - Either English or French 65 24 12 0 0 0 0 88 0 25
2008 Language requirement of position - Bilingual 30 35 19 10 4 0 0 66 15 654
2008 Language requirement of position - Unilingual English 40 32 20 1 7 0 0 72 8 79
2008 Language requirement of position - Either English or French 44 35 11 3 0 0 7 85 3 31

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 9 23 38 15 10 1 3 27 34 515
2017 Language requirement of position - Unilingual English 17 27 34 8 11 0 3 20 45 33
2017 Language requirement of position - Either English or French 6 15 36 27 10 3 3 40 22 33
2014 Language requirement of position - Bilingual 8 24 39 20 5 2 2 26 33 544
2014 Language requirement of position - Unilingual English 36 20 31 9 3 0 0 12 57 29
2011 Language requirement of position - Bilingual 9 23 37 20 7 0 3 29 33 640
2011 Language requirement of position - Unilingual English 14 15 28 35 3 2 3 40 31 59
2011 Language requirement of position - Either English or French 4 11 41 23 16 0 4 41 16 25
2008 Language requirement of position - Bilingual 11 31 35 16 6 0 1 23 42 652
2008 Language requirement of position - Unilingual English 17 23 30 19 9 0 2 29 41 80
2008 Language requirement of position - Either English or French 16 34 26 16 4 0 4 21 53 31

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 10 18 34 16 15 3 4 33 30 511
2017 Language requirement of position - Unilingual English 14 32 19 12 16 0 6 30 50 33
2017 Language requirement of position - Either English or French 6 18 15 27 19 6 9 55 28 33
2014 Language requirement of position - Bilingual 7 17 32 28 12 2 3 42 24 544
2014 Language requirement of position - Unilingual English 44 18 20 10 3 0 6 13 66 29
2011 Language requirement of position - Bilingual 5 16 30 29 15 1 4 46 22 640
2011 Language requirement of position - Unilingual English 12 17 23 23 11 7 7 40 33 59
2011 Language requirement of position - Either English or French 4 0 27 40 29 0 0 69 4 25
2008 Language requirement of position - Bilingual 11 23 30 22 11 2 1 34 34 653
2008 Language requirement of position - Unilingual English 18 23 17 21 13 5 4 37 45 79
2008 Language requirement of position - Either English or French 3 43 12 25 10 4 4 38 49 31

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 16 23 31 14 10 2 3 25 41 513
2017 Language requirement of position - Unilingual English 17 29 24 9 10 0 10 21 52 33
2017 Language requirement of position - Either English or French 8 18 15 25 12 6 16 47 34 33
2014 Language requirement of position - Bilingual 18 28 32 11 6 2 3 18 48 545
2014 Language requirement of position - Unilingual English 44 14 21 18 0 0 3 19 60 29
2011 Language requirement of position - Bilingual 13 22 30 23 7 1 4 32 37 639
2011 Language requirement of position - Unilingual English 17 11 27 20 11 7 7 35 33 59
2011 Language requirement of position - Either English or French 16 31 4 20 20 0 8 44 51 25
2008 Language requirement of position - Bilingual 14 25 29 19 8 2 4 28 41 652
2008 Language requirement of position - Unilingual English 14 27 24 16 10 1 7 28 45 80
2008 Language requirement of position - Either English or French 10 31 17 30 8 0 4 39 43 30

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 7 18 34 24 13 1 3 39 26 513
2017 Language requirement of position - Unilingual English 6 9 41 12 19 3 11 36 17 32
2017 Language requirement of position - Either English or French 6 10 15 21 34 3 12 65 18 33
2014 Language requirement of position - Bilingual 5 17 39 27 10 1 2 38 22 542
2014 Language requirement of position - Unilingual English 24 14 23 24 12 0 3 38 39 29
2011 Language requirement of position - Bilingual 7 20 34 26 10 1 3 37 28 641
2011 Language requirement of position - Unilingual English 12 7 29 29 11 4 9 45 21 59
2011 Language requirement of position - Either English or French 8 8 19 32 28 0 4 63 17 25
2008 Language requirement of position - Bilingual 9 22 37 21 9 1 2 31 31 654
2008 Language requirement of position - Unilingual English 7 12 32 26 21 0 2 48 19 80
2008 Language requirement of position - Either English or French 4 6 35 36 13 0 7 52 10 31

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 14 20 31 18 13 2 4 32 35 511
2017 Language requirement of position - Unilingual English 14 18 28 27 4 4 6 34 35 33
2017 Language requirement of position - Either English or French 6 0 24 30 31 0 9 67 7 33
2014 Language requirement of position - Bilingual 17 25 31 16 7 1 3 24 44 543
2014 Language requirement of position - Unilingual English 41 18 32 0 6 0 3 6 61 29
2011 Language requirement of position - Bilingual 14 24 32 17 8 0 4 27 40 638
2011 Language requirement of position - Unilingual English 20 26 19 17 5 4 10 26 53 59
2011 Language requirement of position - Either English or French 12 4 24 30 25 4 0 57 17 24
2008 Language requirement of position - Bilingual 16 23 31 15 11 1 4 27 41 652
2008 Language requirement of position - Unilingual English 20 18 32 14 11 1 3 26 40 80
2008 Language requirement of position - Either English or French 13 12 37 24 10 0 4 35 26 31

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 16 25 27 17 9 3 4 28 43 514
2017 Language requirement of position - Unilingual English 15 20 34 11 14 3 3 26 37 33
2017 Language requirement of position - Either English or French 9 21 12 15 16 18 9 43 40 33
2014 Language requirement of position - Bilingual 7 17 31 26 12 2 5 42 25 543
2014 Language requirement of position - Unilingual English 27 24 15 13 9 0 12 25 57 29
2011 Language requirement of position - Bilingual 8 17 30 25 14 1 5 41 27 641
2011 Language requirement of position - Unilingual English 11 16 28 23 11 0 11 38 30 59
2011 Language requirement of position - Either English or French 8 19 8 8 41 4 12 58 32 25
2008 Language requirement of position - Bilingual 16 29 31 14 6 1 3 21 47 651
2008 Language requirement of position - Unilingual English 13 25 22 18 15 2 5 35 41 80
2008 Language requirement of position - Either English or French 9 26 23 16 18 3 4 37 38 31

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 11 20 38 16 9 3 3 26 33 514
2017 Language requirement of position - Unilingual English 26 15 25 18 11 3 3 30 43 33
2017 Language requirement of position - Either English or French 21 3 21 12 19 18 6 41 31 33
2014 Language requirement of position - Bilingual 12 22 37 18 6 2 3 26 35 542
2014 Language requirement of position - Unilingual English 34 9 35 15 3 0 3 19 45 29
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 64 27 3 4 2 0 0 92 6 517
2017 Language requirement of position - Unilingual English 51 30 10 3 6 0 0 81 9 33
2017 Language requirement of position - Either English or French 46 27 9 12 0 0 6 78 13 33
2014 Language requirement of position - Bilingual 71 19 3 5 2 0 0 90 7 545
2014 Language requirement of position - Unilingual English 84 13 0 3 0 0 0 97 3 29
2011 Language requirement of position - Bilingual 68 22 3 5 2 0 1 91 6 641
2011 Language requirement of position - Unilingual English 83 10 2 2 2 0 2 95 4 59
2011 Language requirement of position - Either English or French 64 16 0 8 0 0 12 91 9 25
2008 Language requirement of position - Bilingual 70 18 3 5 3 0 1 89 8 654
2008 Language requirement of position - Unilingual English 69 13 5 5 1 0 6 88 7 80
2008 Language requirement of position - Either English or French 66 25 4 0 5 0 0 91 5 31

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 29 31 15 9 7 5 5 66 17 515
2017 Language requirement of position - Unilingual English 18 37 13 12 11 6 3 60 26 33
2017 Language requirement of position - Either English or French 19 36 19 7 6 6 7 63 15 32
2014 Language requirement of position - Bilingual 26 31 18 10 8 5 4 62 19 545
2014 Language requirement of position - Unilingual English 49 23 9 6 6 0 6 77 13 29

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 48 32 7 8 4 1 0 80 13 518
2017 Language requirement of position - Unilingual English 39 24 17 11 9 0 0 63 20 33
2017 Language requirement of position - Either English or French 46 29 15 3 6 0 0 75 9 33
2014 Language requirement of position - Bilingual 45 30 10 9 6 1 0 75 15 545
2014 Language requirement of position - Unilingual English 69 25 0 3 3 0 0 94 6 29

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 38 40 11 6 4 1 0 79 9 518
2017 Language requirement of position - Unilingual English 26 24 17 16 9 6 0 54 27 33
2017 Language requirement of position - Either English or French 37 29 13 9 6 6 0 70 16 33
2014 Language requirement of position - Bilingual 32 42 13 6 4 1 1 76 11 545
2014 Language requirement of position - Unilingual English 52 15 9 14 9 0 0 67 23 29
2011 Language requirement of position - Bilingual 37 41 9 9 3 1 0 79 11 641
2011 Language requirement of position - Unilingual English 30 40 8 5 9 7 0 76 15 59
2011 Language requirement of position - Either English or French 41 31 8 8 4 4 4 79 13 25
2008 Language requirement of position - Bilingual 39 42 8 8 2 1 0 82 11 655
2008 Language requirement of position - Unilingual English 32 28 12 11 8 4 5 66 21 80
2008 Language requirement of position - Either English or French 25 41 9 10 9 5 0 70 20 31

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 37 28 11 10 5 7 1 71 17 518
2017 Language requirement of position - Unilingual English 25 18 10 18 9 19 0 54 34 33
2017 Language requirement of position - Either English or French 22 21 19 6 9 24 0 55 19 33
2014 Language requirement of position - Bilingual 30 32 13 9 7 7 2 68 18 545
2014 Language requirement of position - Unilingual English 58 15 3 3 14 6 0 78 18 29
2011 Language requirement of position - Bilingual 46 27 11 7 4 5 1 77 12 638
2011 Language requirement of position - Unilingual English 43 24 8 10 5 9 0 74 17 59
2011 Language requirement of position - Either English or French 28 12 0 19 12 25 4 56 44 25
2008 Language requirement of position - Bilingual 47 28 9 6 4 6 0 80 11 653
2008 Language requirement of position - Unilingual English 32 25 15 7 11 6 4 63 20 80
2008 Language requirement of position - Either English or French 17 25 12 23 12 11 0 47 39 30

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 13 25 16 18 9 16 3 48 33 518
2017 Language requirement of position - Unilingual English 9 3 22 25 17 24 0 15 55 33
2017 Language requirement of position - Either English or French 9 18 15 21 6 27 3 39 40 33
2014 Language requirement of position - Bilingual 9 23 19 15 15 16 4 40 37 544
2014 Language requirement of position - Unilingual English 26 20 12 13 17 9 3 53 34 29

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 45 41 7 6 1 0 0 86 7 518
2017 Language requirement of position - Unilingual English 35 33 23 3 6 0 0 68 9 33
2017 Language requirement of position - Either English or French 42 45 3 9 0 0 0 88 9 33
2014 Language requirement of position - Bilingual 40 42 9 5 3 0 0 83 8 545
2014 Language requirement of position - Unilingual English 73 21 3 0 3 0 0 94 3 29
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 42 34 9 9 4 1 1 77 13 518
2017 Language requirement of position - Unilingual English 19 38 24 7 9 0 3 59 16 33
2017 Language requirement of position - Either English or French 46 33 9 9 0 0 3 81 10 33
2014 Language requirement of position - Bilingual 36 35 13 8 6 1 1 72 15 545
2014 Language requirement of position - Unilingual English 56 31 10 3 0 0 0 87 3 29
2011 Language requirement of position - Bilingual 40 36 12 7 4 0 1 77 11 642
2011 Language requirement of position - Unilingual English 34 39 9 9 10 0 0 72 19 59
2011 Language requirement of position - Either English or French 58 16 12 4 11 0 0 74 15 25
2008 Language requirement of position - Bilingual 31 36 14 10 7 1 1 69 17 652
2008 Language requirement of position - Unilingual English 35 31 12 9 13 0 0 66 22 80
2008 Language requirement of position - Either English or French 17 49 15 16 4 0 0 66 19 31

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 49 29 10 5 4 2 1 81 9 517
2017 Language requirement of position - Unilingual English 32 40 7 6 9 6 0 77 16 33
2017 Language requirement of position - Either English or French 51 24 12 9 0 3 0 77 10 33
2014 Language requirement of position - Bilingual 38 34 13 8 4 2 1 75 12 545
2014 Language requirement of position - Unilingual English 71 20 3 3 3 0 0 91 6 29
2011 Language requirement of position - Bilingual 45 33 10 5 4 2 1 80 9 639
2011 Language requirement of position - Unilingual English 46 28 2 7 12 2 3 78 20 59
2011 Language requirement of position - Either English or French 54 27 8 8 4 0 0 81 11 25
2008 Language requirement of position - Bilingual 41 32 11 9 5 3 1 75 14 652
2008 Language requirement of position - Unilingual English 38 23 17 12 7 2 0 63 20 80
2008 Language requirement of position - Either English or French 27 43 11 6 8 0 4 73 15 30

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 47 33 8 7 4 0 0 81 11 518
2017 Language requirement of position - Unilingual English 30 39 13 10 9 0 0 69 19 33
2017 Language requirement of position - Either English or French 42 40 13 6 0 0 0 81 6 33
2014 Language requirement of position - Bilingual 39 36 9 9 6 0 0 76 15 543
2014 Language requirement of position - Unilingual English 59 32 3 6 0 0 0 91 6 29
2011 Language requirement of position - Bilingual 43 35 10 6 4 1 0 80 10 642
2011 Language requirement of position - Unilingual English 41 35 9 4 9 0 2 78 13 58
2011 Language requirement of position - Either English or French 60 28 4 4 4 0 0 88 8 24
2008 Language requirement of position - Bilingual 39 35 9 10 6 0 1 75 15 652
2008 Language requirement of position - Unilingual English 37 30 13 15 5 0 0 67 20 80
2008 Language requirement of position - Either English or French 30 33 16 18 0 0 3 64 19 31

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 81 14 2 1 1 0 0 96 2 518
2017 Language requirement of position - Unilingual English 79 9 3 7 0 0 3 90 7 33
2017 Language requirement of position - Either English or French 82 18 0 0 0 0 0 100 0 33
2014 Language requirement of position - Bilingual 79 14 2 2 2 0 0 94 4 545
2014 Language requirement of position - Unilingual English 91 6 3 0 0 0 0 97 0 29
2011 Language requirement of position - Bilingual 82 12 2 2 1 0 0 94 3 641
2011 Language requirement of position - Unilingual English 91 3 0 0 2 0 4 98 2 59
2011 Language requirement of position - Either English or French 77 15 7 0 0 0 0 93 0 25
2008 Language requirement of position - Bilingual 80 12 2 2 3 0 1 93 5 653
2008 Language requirement of position - Unilingual English 82 6 0 2 1 0 8 96 4 79
2008 Language requirement of position - Either English or French 84 10 4 0 0 3 0 96 0 30

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 53 25 6 6 4 3 3 82 11 517
2017 Language requirement of position - Unilingual English 53 27 7 6 0 7 0 86 6 33
2017 Language requirement of position - Either English or French 52 27 6 0 6 6 3 86 7 33
2014 Language requirement of position - Bilingual 49 27 7 6 5 2 4 81 12 545
2014 Language requirement of position - Unilingual English 90 6 0 0 0 5 0 100 0 29
2011 Language requirement of position - Bilingual 50 27 6 7 3 1 4 82 11 642
2011 Language requirement of position - Unilingual English 60 22 3 2 7 3 2 87 10 59
2011 Language requirement of position - Either English or French 66 11 0 8 4 0 12 87 13 25

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 60 23 6 6 4 1 0 84 10 516
2017 Language requirement of position - Unilingual English 49 40 3 3 6 0 0 89 9 33
2017 Language requirement of position - Either English or French 52 23 10 6 3 3 3 80 10 33

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 56 26 9 5 3 2 0 84 8 517
2017 Language requirement of position - Unilingual English 50 31 7 5 3 3 0 84 9 33
2017 Language requirement of position - Either English or French 51 20 22 3 0 3 0 74 3 33

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 52 28 9 7 4 1 0 80 11 516
2017 Language requirement of position - Unilingual English 42 37 10 0 12 0 0 78 12 33
2017 Language requirement of position - Either English or French 51 27 12 6 4 0 0 78 9 33
2014 Language requirement of position - Bilingual 44 31 10 8 7 0 0 75 15 545
2014 Language requirement of position - Unilingual English 74 15 5 3 3 0 0 89 6 29
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 27 43 15 2 4 2 7 77 7 157
2014 Language requirement of position - Bilingual 27 37 10 10 4 4 8 74 15 153

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 29 35 16 9 4 8 0 69 14 518
2017 Language requirement of position - Unilingual English 17 35 18 3 12 15 0 62 17 33
2017 Language requirement of position - Either English or French 21 51 0 9 6 12 0 82 18 33
2014 Language requirement of position - Bilingual 24 37 17 7 4 11 0 69 12 545
2014 Language requirement of position - Unilingual English 37 18 25 5 6 9 0 61 12 29
2011 Language requirement of position - Bilingual 25 32 15 12 7 8 1 62 21 639
2011 Language requirement of position - Unilingual English 15 34 11 15 14 12 0 56 33 59
2011 Language requirement of position - Either English or French 31 35 9 8 4 14 0 76 14 23

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 24 41 14 11 5 4 1 68 17 518
2017 Language requirement of position - Unilingual English 18 32 13 23 12 3 0 51 36 33
2017 Language requirement of position - Either English or French 21 35 15 7 13 6 3 62 22 33
2014 Language requirement of position - Bilingual 22 35 21 12 6 3 0 59 19 545
2014 Language requirement of position - Unilingual English 44 11 16 19 8 3 0 57 27 29
2011 Language requirement of position - Bilingual 22 35 21 12 8 2 0 58 20 638
2011 Language requirement of position - Unilingual English 22 30 17 11 15 5 0 55 27 59
2011 Language requirement of position - Either English or French 36 36 12 4 7 4 0 75 12 25
2008 Language requirement of position - Bilingual 21 32 19 14 10 4 0 56 25 653
2008 Language requirement of position - Unilingual English 20 31 12 15 18 4 0 53 34 80
2008 Language requirement of position - Either English or French 26 25 23 6 9 12 0 57 17 31

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 15 37 21 13 6 7 1 57 20 517
2017 Language requirement of position - Unilingual English 15 29 9 32 15 0 0 44 47 33
2017 Language requirement of position - Either English or French 18 42 10 12 9 9 0 65 24 33
2014 Language requirement of position - Bilingual 12 33 21 17 9 8 0 49 28 545
2014 Language requirement of position - Unilingual English 33 8 13 18 14 13 0 48 38 28
2011 Language requirement of position - Bilingual 14 40 21 13 7 5 0 57 21 640
2011 Language requirement of position - Unilingual English 15 29 16 12 12 16 0 53 28 58
2011 Language requirement of position - Either English or French 8 40 16 12 4 17 4 60 20 25
2008 Language requirement of position - Bilingual 11 34 21 20 8 6 0 48 30 655
2008 Language requirement of position - Unilingual English 12 25 14 24 15 9 0 41 44 80
2008 Language requirement of position - Either English or French 13 27 36 5 9 10 0 44 16 31

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 24 36 16 10 8 6 1 64 19 517
2017 Language requirement of position - Unilingual English 16 36 12 21 15 0 0 52 36 33
2017 Language requirement of position - Either English or French 24 38 9 16 6 6 0 66 24 33
2014 Language requirement of position - Bilingual 17 27 20 17 9 10 0 49 29 545
2014 Language requirement of position - Unilingual English 40 18 6 9 17 9 0 64 29 29
2011 Language requirement of position - Bilingual 18 34 20 13 8 7 0 56 22 636
2011 Language requirement of position - Unilingual English 21 29 8 16 18 9 0 55 36 58
2011 Language requirement of position - Either English or French 20 32 16 16 4 8 4 59 23 25
2008 Language requirement of position - Bilingual 16 33 20 15 9 8 0 53 26 653
2008 Language requirement of position - Unilingual English 16 27 15 12 19 12 0 48 35 80
2008 Language requirement of position - Either English or French 10 31 18 16 15 9 0 46 34 31

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 18 41 19 13 7 2 0 60 21 517
2017 Language requirement of position - Unilingual English 10 28 22 17 23 0 0 38 40 33
2017 Language requirement of position - Either English or French 12 33 21 12 9 12 0 51 25 33
2014 Language requirement of position - Bilingual 13 35 21 18 10 3 0 50 28 544
2014 Language requirement of position - Unilingual English 34 17 9 6 30 3 0 53 37 29
2011 Language requirement of position - Bilingual 18 42 16 15 8 2 0 61 23 637
2011 Language requirement of position - Unilingual English 15 38 15 14 13 5 0 56 28 58
2011 Language requirement of position - Either English or French 25 36 16 7 4 12 0 69 12 25
2008 Language requirement of position - Bilingual 14 42 15 18 9 2 0 57 27 654
2008 Language requirement of position - Unilingual English 14 33 12 25 15 1 0 48 40 80
2008 Language requirement of position - Either English or French 18 33 14 24 9 3 0 52 34 31
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 27 44 15 9 3 2 0 73 12 517
2017 Language requirement of position - Unilingual English 17 32 18 17 17 0 0 48 34 33
2017 Language requirement of position - Either English or French 19 53 19 3 3 3 0 74 6 33
2014 Language requirement of position - Bilingual 27 41 16 11 4 2 0 69 15 545
2014 Language requirement of position - Unilingual English 40 30 6 13 11 0 0 71 23 29
2011 Language requirement of position - Bilingual 38 43 12 6 2 0 0 81 7 639
2011 Language requirement of position - Unilingual English 29 44 15 5 4 4 0 75 9 59
2011 Language requirement of position - Either English or French 41 37 4 4 4 12 0 88 8 25

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 36 44 10 3 1 5 0 85 4 517
2017 Language requirement of position - Unilingual English 40 39 9 7 3 3 0 81 10 33
2017 Language requirement of position - Either English or French 26 51 3 9 6 6 0 81 16 33
2014 Language requirement of position - Bilingual 33 44 13 2 1 6 1 83 4 545
2014 Language requirement of position - Unilingual English 54 27 6 3 0 10 0 90 4 29
2011 Language requirement of position - Bilingual 44 37 12 3 1 3 1 84 4 639
2011 Language requirement of position - Unilingual English 44 37 5 7 3 4 0 84 11 59
2011 Language requirement of position - Either English or French 52 20 16 0 0 12 0 82 0 25

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 36 35 13 8 3 3 1 75 12 516
2017 Language requirement of position - Unilingual English 37 31 20 0 12 0 0 68 12 32
2017 Language requirement of position - Either English or French 26 30 15 17 3 9 0 61 22 33
2014 Language requirement of position - Bilingual 31 40 10 10 5 4 1 74 15 545
2014 Language requirement of position - Unilingual English 53 28 3 6 3 3 3 87 10 29
2011 Language requirement of position - Bilingual 39 36 11 9 3 3 0 77 12 638
2011 Language requirement of position - Unilingual English 37 22 19 6 8 9 0 64 15 59
2011 Language requirement of position - Either English or French 47 17 13 7 0 13 4 76 9 24
2008 Language requirement of position - Bilingual 43 34 7 8 3 3 1 81 12 652
2008 Language requirement of position - Unilingual English 37 33 4 10 9 5 2 76 20 80
2008 Language requirement of position - Either English or French 23 31 18 10 5 10 3 62 17 31

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 21 34 23 11 5 5 1 59 17 517
2017 Language requirement of position - Unilingual English 12 44 18 10 13 0 4 58 23 33
2017 Language requirement of position - Either English or French 10 51 15 9 3 9 3 69 14 33
2014 Language requirement of position - Bilingual 19 28 21 13 7 8 3 54 23 545
2014 Language requirement of position - Unilingual English 29 37 6 9 3 16 0 78 15 29
2011 Language requirement of position - Bilingual 24 30 19 13 6 6 2 59 20 639
2011 Language requirement of position - Unilingual English 25 25 19 12 11 9 0 55 25 59
2011 Language requirement of position - Either English or French 29 40 7 7 0 12 4 83 9 25

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 15 21 20 13 13 11 5 44 32 516
2017 Language requirement of position - Unilingual English 5 22 28 12 15 12 6 33 33 33
2017 Language requirement of position - Either English or French 13 33 18 14 6 3 12 55 24 33
2014 Language requirement of position - Bilingual 15 17 20 14 14 13 6 40 35 545
2014 Language requirement of position - Unilingual English 27 27 17 6 3 11 9 67 12 29
2011 Language requirement of position - Bilingual 14 19 17 14 12 16 7 44 34 640
2011 Language requirement of position - Unilingual English 14 12 24 6 17 24 3 35 32 59
2011 Language requirement of position - Either English or French 24 28 8 8 11 17 4 65 25 25

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 59 29 5 4 2 0 1 89 6 515
2017 Language requirement of position - Unilingual English 52 10 9 10 16 0 3 64 27 32
2017 Language requirement of position - Either English or French 40 38 9 3 0 0 9 87 4 33
2014 Language requirement of position - Bilingual 57 27 6 6 2 0 2 86 8 545
2014 Language requirement of position - Unilingual English 81 6 10 0 3 0 0 87 3 29

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 68 22 4 1 1 3 1 94 2 515
2017 Language requirement of position - Unilingual English 60 15 10 3 3 0 9 83 6 33
2017 Language requirement of position - Either English or French 61 24 3 6 0 3 3 90 7 33
2014 Language requirement of position - Bilingual 68 21 3 2 1 2 3 94 3 545
2014 Language requirement of position - Unilingual English 75 18 3 0 0 3 0 97 0 29
2011 Language requirement of position - Bilingual 73 19 5 1 1 0 1 93 2 640
2011 Language requirement of position - Unilingual English 75 11 3 2 2 4 3 93 4 59
2011 Language requirement of position - Either English or French 64 17 4 0 0 4 12 96 0 24
2008 Language requirement of position - Bilingual 69 22 4 2 1 0 2 93 3 655
2008 Language requirement of position - Unilingual English 66 18 5 1 0 1 8 92 2 80
2008 Language requirement of position - Either English or French 70 18 9 3 0 0 0 88 3 31

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 29 35 15 10 6 4 1 67 17 517
2017 Language requirement of position - Unilingual English 21 16 19 21 17 6 0 39 40 33
2017 Language requirement of position - Either English or French 18 45 16 6 3 3 9 72 10 33
2014 Language requirement of position - Bilingual 25 35 15 13 10 2 1 61 24 545
2014 Language requirement of position - Unilingual English 35 9 12 12 20 9 3 50 37 29
2011 Language requirement of position - Bilingual 30 33 14 13 7 1 1 65 20 639
2011 Language requirement of position - Unilingual English 18 22 26 11 16 5 2 43 28 59
2011 Language requirement of position - Either English or French 24 37 4 12 16 4 4 66 30 25
2008 Language requirement of position - Bilingual 23 38 16 13 7 2 0 63 21 654
2008 Language requirement of position - Unilingual English 19 24 17 20 18 2 0 44 39 79
2008 Language requirement of position - Either English or French 13 43 17 12 12 3 0 57 25 31

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 15 23 14 18 24 3 4 41 45 518
2017 Language requirement of position - Unilingual English 15 6 16 19 41 3 0 22 62 33
2017 Language requirement of position - Either English or French 24 20 16 3 9 12 15 61 17 33
2014 Language requirement of position - Bilingual 11 19 18 20 26 3 3 32 49 545
2014 Language requirement of position - Unilingual English 26 8 3 6 48 3 6 38 59 29
2011 Language requirement of position - Bilingual 15 23 16 23 20 1 3 40 44 640
2011 Language requirement of position - Unilingual English 8 14 7 12 52 5 2 24 69 58
2011 Language requirement of position - Either English or French 12 12 9 11 32 0 24 32 57 25
2008 Language requirement of position - Bilingual 15 33 15 17 16 1 3 50 34 652
2008 Language requirement of position - Unilingual English 6 21 6 20 42 4 1 28 65 80
2008 Language requirement of position - Either English or French 3 29 17 39 8 4 0 33 49 31

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 23 40 18 9 5 3 1 66 15 518
2017 Language requirement of position - Unilingual English 15 39 28 5 9 0 4 55 15 33
2017 Language requirement of position - Either English or French 18 42 21 3 13 0 3 62 16 33

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 44 37 10 3 3 3 0 84 6 518
2017 Language requirement of position - Unilingual English 35 33 20 0 12 0 0 68 12 33
2017 Language requirement of position - Either English or French 46 35 6 0 6 3 3 87 7 33
2014 Language requirement of position - Bilingual 41 37 11 3 2 6 0 83 5 545
2014 Language requirement of position - Unilingual English 56 17 6 6 13 3 0 75 19 29

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 45 40 8 3 1 3 0 87 4 517
2017 Language requirement of position - Unilingual English 31 42 9 9 6 3 0 75 16 32
2017 Language requirement of position - Either English or French 33 51 10 0 3 3 0 87 3 33
2014 Language requirement of position - Bilingual 41 37 11 5 2 4 0 81 8 545
2014 Language requirement of position - Unilingual English 53 25 9 13 0 0 0 78 13 29
2011 Language requirement of position - Bilingual 40 36 14 5 3 2 0 78 8 638
2011 Language requirement of position - Unilingual English 28 40 9 8 7 7 0 74 16 57
2011 Language requirement of position - Either English or French 45 36 0 4 4 12 0 92 8 25

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 49 37 8 4 2 0 0 86 6 517
2017 Language requirement of position - Unilingual English 32 50 11 0 3 4 0 85 3 33
2017 Language requirement of position - Either English or French 37 54 3 3 3 0 0 91 6 33
2014 Language requirement of position - Bilingual 47 37 10 3 3 0 0 83 6 544
2014 Language requirement of position - Unilingual English 56 17 13 10 0 5 0 77 10 29
2011 Language requirement of position - Bilingual 46 37 10 5 2 0 0 83 7 637
2011 Language requirement of position - Unilingual English 35 44 7 4 9 0 0 80 13 57
2011 Language requirement of position - Either English or French 48 40 8 4 0 0 0 88 4 25
2008 Language requirement of position - Bilingual 40 42 10 6 2 0 0 82 8 654
2008 Language requirement of position - Unilingual English 36 37 11 10 7 0 0 72 17 80
2008 Language requirement of position - Either English or French 33 37 7 18 5 0 0 70 24 31

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 37 35 14 8 6 1 0 72 14 517
2017 Language requirement of position - Unilingual English 19 34 21 14 12 0 0 53 26 33
2017 Language requirement of position - Either English or French 36 37 10 13 3 0 0 73 16 31
2014 Language requirement of position - Bilingual 29 38 18 8 6 1 0 67 15 545
2014 Language requirement of position - Unilingual English 43 15 13 15 14 0 0 58 29 29
2011 Language requirement of position - Bilingual 37 33 16 9 4 1 0 70 14 641
2011 Language requirement of position - Unilingual English 22 35 15 14 14 0 0 57 28 59
2011 Language requirement of position - Either English or French 41 44 8 4 4 0 0 84 8 25

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 34 38 15 8 5 0 0 73 12 517
2017 Language requirement of position - Unilingual English 19 31 28 11 12 0 0 50 23 33
2017 Language requirement of position - Either English or French 37 35 6 16 6 0 0 72 22 33
2014 Language requirement of position - Bilingual 28 42 16 9 6 0 0 70 14 544
2014 Language requirement of position - Unilingual English 46 18 10 18 7 0 0 65 26 29
2011 Language requirement of position - Bilingual 36 37 13 9 4 0 0 74 13 639
2011 Language requirement of position - Unilingual English 19 41 15 9 15 0 0 60 24 59
2011 Language requirement of position - Either English or French 37 56 4 4 0 0 0 93 4 25
2008 Language requirement of position - Bilingual 32 39 13 12 4 0 0 72 16 653
2008 Language requirement of position - Unilingual English 28 36 11 16 9 0 0 64 25 80
2008 Language requirement of position - Either English or French 30 51 7 6 6 0 0 81 12 31

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 30 23 19 11 11 5 1 57 24 517
2017 Language requirement of position - Unilingual English 22 16 23 18 21 0 0 38 38 33
2017 Language requirement of position - Either English or French 25 20 15 9 19 9 3 52 31 33
2014 Language requirement of position - Bilingual 28 23 17 14 13 4 1 53 28 544
2014 Language requirement of position - Unilingual English 43 16 3 15 17 3 3 63 34 29
2011 Language requirement of position - Bilingual 31 26 15 13 10 3 1 59 25 636
2011 Language requirement of position - Unilingual English 27 23 13 13 19 3 0 52 34 59
2011 Language requirement of position - Either English or French 28 33 12 23 0 0 4 64 24 25
2008 Language requirement of position - Bilingual 31 25 16 14 8 5 0 59 24 653
2008 Language requirement of position - Unilingual English 23 27 14 21 10 5 1 52 33 80
2008 Language requirement of position - Either English or French 32 16 33 7 0 11 0 55 8 29
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 Language requirement of position - Bilingual 38 26 36 518
2017 Language requirement of position - Unilingual English 38 19 43 33
2017 Language requirement of position - Either English or French 36 31 33 33
2014 Language requirement of position - Bilingual 43 29 28 545
2014 Language requirement of position - Unilingual English 27 44 29 29
2011 Language requirement of position - Bilingual 36 32 32 639
2011 Language requirement of position - Unilingual English 28 28 44 59
2011 Language requirement of position - Either English or French 39 32 29 25

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Language requirement of position - Bilingual 16 15 59 1 3 6 199
2017 Language requirement of position - Unilingual English 0 31 46 23 0 0 13
2017 Language requirement of position - Either English or French 0 8 35 0 48 8 12
2014 Language requirement of position - Bilingual 14 14 62 5 9999 6 235
2011 Language requirement of position - Bilingual 14 17 56 5 9999 8 228
2011 Language requirement of position - Unilingual English 12 7 62 12 9999 7 16
2011 Language requirement of position - Either English or French 11 0 38 20 9999 31 10
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Language requirement of position - Bilingual 20 80 517
2014 Language requirement of position - Bilingual 22 78 545

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 43 104
2014 Language requirement of position - Bilingual 41 118

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 66 104
2014 Language requirement of position - Bilingual 60 118

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 9 104
2014 Language requirement of position - Bilingual 6 118

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 0 104
2014 Language requirement of position - Bilingual 0 118

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 5 104
2014 Language requirement of position - Bilingual 4 118

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 30 104
2014 Language requirement of position - Bilingual 38 118

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 44 104
2014 Language requirement of position - Bilingual 33 118

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 43 104
2014 Language requirement of position - Bilingual 35 118

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 43 104
2014 Language requirement of position - Bilingual 40 118

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 22 104
2014 Language requirement of position - Bilingual 22 118

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 62 104
2014 Language requirement of position - Bilingual 65 118

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 26 104
2014 Language requirement of position - Bilingual 25 118

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 7 104
2014 Language requirement of position - Bilingual 5 118

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 9 104
2014 Language requirement of position - Bilingual 10 118

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 48 104
2014 Language requirement of position - Bilingual 32 118

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 14 104
2014 Language requirement of position - Bilingual 23 118

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 14 104
2014 Language requirement of position - Bilingual 12 118

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 56 104
2014 Language requirement of position - Bilingual 59 118

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 30 104
2014 Language requirement of position - Bilingual 28 118

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 13 104
2014 Language requirement of position - Bilingual 14 118

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 13 104
2014 Language requirement of position - Bilingual 9 118

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 7 104
2014 Language requirement of position - Bilingual 5 118

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 8 104

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 16 104
2014 Language requirement of position - Bilingual 10 118

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 9 104
2014 Language requirement of position - Bilingual 13 118

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 26 104
2014 Language requirement of position - Bilingual 25 118

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 8 96
2014 Language requirement of position - Bilingual 10 116

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 16 96
2014 Language requirement of position - Bilingual 21 116

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 11 96
2014 Language requirement of position - Bilingual 9 116

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 10 96
2014 Language requirement of position - Bilingual 8 116

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 9 96
2014 Language requirement of position - Bilingual 9 116

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 18 96
2014 Language requirement of position - Bilingual 10 116

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 15 96
2014 Language requirement of position - Bilingual 13 116

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 12 96
2014 Language requirement of position - Bilingual 14 116

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 15 96
2014 Language requirement of position - Bilingual 13 116

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 29 96
2014 Language requirement of position - Bilingual 28 116

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 8 96
2014 Language requirement of position - Bilingual 9 116

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 45 96
2014 Language requirement of position - Bilingual 38 116

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 54 96
2014 Language requirement of position - Bilingual 51 116

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 0 96

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 14 96
2014 Language requirement of position - Bilingual 14 116

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Language requirement of position - Bilingual 88 12 104

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 15 19 13 6 5 34 7 58 20 518
2017 Language requirement of position - Unilingual English 6 14 23 9 6 29 12 35 27 33
2017 Language requirement of position - Either English or French 16 11 24 3 0 33 12 50 6 33
2014 Language requirement of position - Bilingual 15 14 17 6 4 34 9 51 19 545
2014 Language requirement of position - Unilingual English 35 7 27 3 3 12 13 56 8 29

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 28 33 16 6 3 13 2 72 10 518
2017 Language requirement of position - Unilingual English 27 24 22 9 3 14 0 60 15 33
2017 Language requirement of position - Either English or French 31 33 12 6 0 12 6 77 8 33
2014 Language requirement of position - Bilingual 23 30 18 6 3 18 2 67 11 545
2014 Language requirement of position - Unilingual English 41 19 21 0 3 16 0 71 4 29
2011 Language requirement of position - Bilingual 33 35 14 6 3 9 0 75 9 639
2011 Language requirement of position - Unilingual English 24 29 16 5 5 21 0 67 13 59
2011 Language requirement of position - Either English or French 40 37 4 7 0 12 0 87 8 25
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 23 38 10 7 2 2 19 76 11 518
2017 Language requirement of position - Unilingual English 18 55 7 5 6 4 6 80 13 33
2017 Language requirement of position - Either English or French 31 14 16 3 6 22 9 65 13 33
2014 Language requirement of position - Bilingual 22 38 11 5 2 2 20 77 9 544
2014 Language requirement of position - Unilingual English 42 43 9 6 0 0 0 85 6 29
2011 Language requirement of position - Bilingual 24 43 8 5 1 1 18 82 8 638
2011 Language requirement of position - Unilingual English 23 43 14 4 4 0 12 76 8 59
2011 Language requirement of position - Either English or French 25 36 8 11 4 4 12 72 18 25
2008 Language requirement of position - Bilingual 24 36 8 5 2 2 23 80 9 654
2008 Language requirement of position - Unilingual English 23 46 9 6 4 4 8 79 11 80
2008 Language requirement of position - Either English or French 8 58 8 6 0 3 17 83 8 31

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 9 15 18 4 3 30 21 48 16 515
2017 Language requirement of position - Unilingual English 9 32 14 3 6 27 8 64 14 33
2017 Language requirement of position - Either English or French 16 12 19 0 3 34 15 56 6 32
2014 Language requirement of position - Bilingual 7 14 18 3 3 30 26 48 12 545
2014 Language requirement of position - Unilingual English 27 20 18 8 3 16 9 62 14 29
2011 Language requirement of position - Bilingual 7 16 17 6 3 28 23 48 18 637
2011 Language requirement of position - Unilingual English 5 10 19 5 9 34 17 32 29 58
2011 Language requirement of position - Either English or French 8 20 23 4 4 34 8 48 12 25

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 33 26 9 2 1 10 19 83 4 517
2017 Language requirement of position - Unilingual English 29 31 13 3 0 18 6 79 4 33
2017 Language requirement of position - Either English or French 36 18 16 0 0 21 9 77 0 33
2014 Language requirement of position - Bilingual 28 30 9 2 1 11 20 82 5 545
2014 Language requirement of position - Unilingual English 60 25 9 0 0 6 0 90 0 29
2011 Language requirement of position - Bilingual 38 24 8 2 1 8 19 84 5 638
2011 Language requirement of position - Unilingual English 34 16 13 5 5 16 11 69 14 59
2011 Language requirement of position - Either English or French 37 24 8 4 0 20 8 85 5 25
2008 Language requirement of position - Bilingual 31 28 7 2 0 11 22 87 3 654
2008 Language requirement of position - Unilingual English 35 34 7 2 1 14 7 86 5 80
2008 Language requirement of position - Either English or French 17 51 7 0 3 9 14 88 3 31

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 29 28 11 2 0 12 18 81 3 517
2017 Language requirement of position - Unilingual English 17 34 16 0 3 27 3 73 5 33
2017 Language requirement of position - Either English or French 27 21 19 3 6 15 9 62 12 33
2014 Language requirement of position - Bilingual 24 29 10 2 1 16 19 80 4 544
2014 Language requirement of position - Unilingual English 44 20 12 8 0 15 0 77 9 29
2011 Language requirement of position - Bilingual 32 25 9 3 1 12 18 81 6 637
2011 Language requirement of position - Unilingual English 25 24 14 2 0 25 10 75 3 58
2011 Language requirement of position - Either English or French 28 28 12 4 0 20 8 78 5 25
2008 Language requirement of position - Bilingual 31 27 10 2 2 8 20 80 5 653
2008 Language requirement of position - Unilingual English 25 35 8 6 2 13 9 78 11 80
2008 Language requirement of position - Either English or French 25 22 18 3 5 10 17 64 11 31
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Language requirement of position - Bilingual 7 93 517
2014 Language requirement of position - Bilingual 7 93 545

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 35 36
2014 Language requirement of position - Bilingual 30 38

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 88 36
2014 Language requirement of position - Bilingual 77 38

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 0 36
2014 Language requirement of position - Bilingual 0 38

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 0 36

Question 77a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 23 34
2014 Language requirement of position - Bilingual 24 38

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 26 34

Question 77c. Please indicate the type of discrimination you experienced. ...Colour

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 14 34

Question 77e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 17 34
2014 Language requirement of position - Bilingual 16 38

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 0 34
2014 Language requirement of position - Bilingual 0 38

Question 77j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 20 34
2014 Language requirement of position - Bilingual 18 38

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 0 34

Question 77l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 15 34
2014 Language requirement of position - Bilingual 22 38

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 0 34
2014 Language requirement of position - Bilingual 0 38

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 48 36
2014 Language requirement of position - Bilingual 27 38

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 20 36
2014 Language requirement of position - Bilingual 27 38

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 13 36
2014 Language requirement of position - Bilingual 19 38

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 35 36
2014 Language requirement of position - Bilingual 51 38

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 0 32

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 20 32

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 23 32
2014 Language requirement of position - Bilingual 20 36

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 32 32
2014 Language requirement of position - Bilingual 28 36

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 57 32
2014 Language requirement of position - Bilingual 48 36

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 0 32

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 55 32
2014 Language requirement of position - Bilingual 63 36

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 0 32

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Language requirement of position - Bilingual 80 20 36

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 15 16 14 3 3 40 9 61 11 518
2017 Language requirement of position - Unilingual English 9 15 26 3 6 35 6 41 15 33
2017 Language requirement of position - Either English or French 13 21 18 0 0 38 9 65 0 33
2014 Language requirement of position - Bilingual 13 14 15 2 2 44 11 59 9 545
2014 Language requirement of position - Unilingual English 44 3 13 3 0 24 13 75 4 29

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 30 34 15 3 2 13 2 76 6 517
2017 Language requirement of position - Unilingual English 30 28 16 3 6 18 0 70 11 33
2017 Language requirement of position - Either English or French 37 33 12 3 0 12 3 82 3 33
2014 Language requirement of position - Bilingual 25 33 15 2 3 22 1 75 5 544
2014 Language requirement of position - Unilingual English 53 12 9 5 0 18 3 83 6 29
2011 Language requirement of position - Bilingual 40 32 12 3 1 11 0 81 5 640
2011 Language requirement of position - Unilingual English 33 28 22 3 2 12 0 69 6 59
2011 Language requirement of position - Either English or French 52 24 8 4 0 12 0 87 4 25
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 16 23 22 16 20 0 3 40 37 515
2017 Language requirement of position - Unilingual English 7 27 20 13 30 4 0 35 44 33
2017 Language requirement of position - Either English or French 20 36 12 12 14 0 7 60 27 32

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 17 25 28 17 12 0 1 43 29 518
2017 Language requirement of position - Unilingual English 28 23 34 6 3 0 6 55 9 33
2017 Language requirement of position - Either English or French 29 43 12 9 4 0 3 75 13 32

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 23 27 27 13 8 0 2 51 21 516
2017 Language requirement of position - Unilingual English 37 26 19 3 6 0 10 70 9 33
2017 Language requirement of position - Either English or French 43 24 15 3 9 3 3 71 13 33

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 21 24 24 16 12 0 2 46 29 517
2017 Language requirement of position - Unilingual English 23 20 23 21 8 0 4 45 31 33
2017 Language requirement of position - Either English or French 42 13 22 6 13 0 3 57 20 31

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 44 24 11 5 5 0 11 77 11 518
2017 Language requirement of position - Unilingual English 59 17 10 3 0 0 10 85 3 33
2017 Language requirement of position - Either English or French 70 15 3 0 0 3 9 97 0 32

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 28 29 24 10 7 0 1 58 18 516
2017 Language requirement of position - Unilingual English 25 34 16 8 3 3 10 68 14 32
2017 Language requirement of position - Either English or French 53 30 7 6 0 0 3 86 7 32

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 25 30 24 12 6 2 2 57 18 517
2017 Language requirement of position - Unilingual English 15 18 34 15 10 0 8 37 27 32
2017 Language requirement of position - Either English or French 44 31 6 6 7 3 3 80 13 32

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 21 30 25 14 7 1 2 53 22 517
2017 Language requirement of position - Unilingual English 6 22 31 15 18 0 8 30 36 32
2017 Language requirement of position - Either English or French 35 28 21 6 3 3 3 67 10 32

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 26 29 21 15 7 1 2 56 22 518
2017 Language requirement of position - Unilingual English 19 24 19 15 12 0 10 48 31 32
2017 Language requirement of position - Either English or French 19 41 22 9 6 0 3 62 15 33

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 31 32 19 11 6 0 2 64 17 517
2017 Language requirement of position - Unilingual English 34 28 22 0 9 0 8 67 10 32
2017 Language requirement of position - Either English or French 35 28 31 3 0 0 3 65 3 32

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 52 23 12 7 5 0 2 76 12 518
2017 Language requirement of position - Unilingual English 34 32 25 3 6 0 0 67 9 33
2017 Language requirement of position - Either English or French 61 9 18 3 3 0 6 74 7 33

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 69 15 4 4 4 1 3 87 9 518
2017 Language requirement of position - Unilingual English 67 15 13 3 0 0 3 84 3 33
2017 Language requirement of position - Either English or French 72 12 0 3 6 0 6 90 10 32

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 54 26 9 5 3 0 3 83 8 516
2017 Language requirement of position - Unilingual English 55 23 11 6 3 0 3 80 9 33
2017 Language requirement of position - Either English or French 43 32 9 6 3 0 6 80 10 32

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 58 20 10 5 5 0 3 80 10 517
2017 Language requirement of position - Unilingual English 58 12 15 9 3 0 3 73 12 33
2017 Language requirement of position - Either English or French 59 9 14 9 3 0 6 73 13 32

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 51 11 6 3 1 0 28 87 5 518
2017 Language requirement of position - Unilingual English 51 3 11 3 0 0 32 80 4 33
2017 Language requirement of position - Either English or French 52 7 3 3 0 0 35 90 5 32

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 70 16 5 2 0 0 7 92 2 515
2017 Language requirement of position - Unilingual English 65 15 4 0 0 0 16 95 0 33
2017 Language requirement of position - Either English or French 57 18 9 3 0 0 13 86 3 32

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 72 12 5 3 2 1 6 90 5 518
2017 Language requirement of position - Unilingual English 59 6 17 6 3 0 9 72 9 33
2017 Language requirement of position - Either English or French 54 19 15 3 6 0 3 75 9 32

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 43 31 16 5 3 0 3 75 8 517
2017 Language requirement of position - Unilingual English 50 30 8 6 0 0 7 86 6 33
2017 Language requirement of position - Either English or French 37 40 14 3 3 0 3 80 6 32

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 9 31 40 16 4 0 0 39 20 517
2017 Language requirement of position - Unilingual English 10 30 42 11 3 0 4 41 15 33
2017 Language requirement of position - Either English or French 18 47 26 6 4 0 0 65 9 33

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 7 20 40 24 9 0 0 33 27 515
2017 Language requirement of position - Unilingual English 3 12 59 19 3 4 0 23 16 33
2017 Language requirement of position - Either English or French 9 10 33 26 15 0 6 44 21 33

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 25 45 15 7 4 5 0 73 11 518
2017 Language requirement of position - Unilingual English 13 41 18 17 6 6 0 57 24 33
2017 Language requirement of position - Either English or French 18 41 22 6 3 6 3 66 10 33

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 20 43 16 13 6 2 0 64 20 517
2017 Language requirement of position - Unilingual English 8 36 21 18 10 8 0 48 29 33
2017 Language requirement of position - Either English or French 13 44 22 12 3 3 3 61 16 33
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Language requirement of position - Bilingual 21 79 517
2017 Language requirement of position - Unilingual English 26 74 33
2017 Language requirement of position - Either English or French 19 81 33
2014 Language requirement of position - Bilingual 23 77 545
2014 Language requirement of position - Unilingual English 18 82 29

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Language requirement of position - Bilingual 86 14 110
2014 Language requirement of position - Bilingual 84 16 122

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 42 42 5 3 6 1 0 85 10 94
2014 Language requirement of position - Bilingual 45 33 7 8 5 1 1 80 13 102
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 23 27 21 12 13 4 1 24 76 518
2017 Language requirement of position - Unilingual English 13 15 38 15 19 0 0 13 87 32
2017 Language requirement of position - Either English or French 37 17 23 6 10 6 0 39 61 33

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 18 371
2017 Language requirement of position - Unilingual English 29 28
2017 Language requirement of position - Either English or French 33 19

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 37 371
2017 Language requirement of position - Unilingual English 55 28
2017 Language requirement of position - Either English or French 64 19

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 21 371
2017 Language requirement of position - Unilingual English 22 28
2017 Language requirement of position - Either English or French 26 19

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 45 371
2017 Language requirement of position - Unilingual English 22 28
2017 Language requirement of position - Either English or French 20 19

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 7 371
2017 Language requirement of position - Unilingual English 0 28
2017 Language requirement of position - Either English or French 0 19

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 Language requirement of position - Bilingual 45 371
2017 Language requirement of position - Unilingual English 61 28
2017 Language requirement of position - Either English or French 44 19

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 Language requirement of position - Bilingual 6 50 19 8 8 9 364
2017 Language requirement of position - Unilingual English 4 29 26 18 8 15 27
2017 Language requirement of position - Either English or French 5 52 16 5 6 17 19

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 13 23 13 21 17 2 12 41 43 376
2017 Language requirement of position - Unilingual English 3 36 27 10 16 3 4 42 29 28
2017 Language requirement of position - Either English or French 10 10 17 10 33 0 21 26 53 19

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Language requirement of position - Bilingual 1 8 10 17 50 2 11 10 78 375
2017 Language requirement of position - Unilingual English 4 8 11 15 59 0 4 12 77 27
2017 Language requirement of position - Either English or French 0 10 21 15 43 0 10 11 65 19
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