2017 Public Service Employee Survey Results for the Public Service Commission of Canada by Question 107. What is your first official language?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 36 46 5 9 4 0 0 82 13 230
2017 First official language - French 39 45 5 8 3 0 0 84 11 360
2014 First official language - English 43 40 3 11 3 0 0 83 14 239
2014 First official language - French 42 45 5 8 1 0 0 87 9 345
2011 First official language - English 46 43 2 6 3 0 0 89 9 324
2011 First official language - French 43 48 3 4 1 0 0 92 5 403
2008 First official language - English 40 46 4 9 1 0 0 86 10 348
2008 First official language - French 41 44 7 7 1 0 0 85 8 428

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 80 14 3 1 1 1 0 95 2 229
2017 First official language - French 63 29 3 4 1 0 0 92 5 359
2014 First official language - English 74 17 3 4 1 0 0 92 5 239
2014 First official language - French 62 29 4 3 1 0 0 91 4 345
2011 First official language - English 84 13 1 1 1 0 1 98 1 324
2011 First official language - French 66 25 4 4 1 0 0 91 4 404
2008 First official language - English 81 13 2 2 1 1 0 95 3 347
2008 First official language - French 63 30 3 3 1 0 0 94 4 428

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 65 26 3 4 2 0 0 91 6 230
2017 First official language - French 44 33 8 11 4 0 0 77 15 359
2014 First official language - English 62 25 5 7 2 0 0 87 8 239
2014 First official language - French 43 32 7 10 6 1 1 77 17 345
2011 First official language - English 72 20 2 4 2 0 1 93 6 323
2011 First official language - French 45 29 8 15 3 0 1 74 18 404
2008 First official language - English 69 22 3 5 2 0 0 91 6 347
2008 First official language - French 42 29 7 16 5 0 0 72 21 428

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 44 31 4 12 9 0 0 75 21 229
2017 First official language - French 43 36 8 9 4 1 0 79 13 360
2014 First official language - English 31 27 8 19 16 0 0 58 34 239
2014 First official language - French 34 31 8 16 11 0 0 65 28 345
2011 First official language - English 52 31 5 9 3 0 0 83 13 323
2011 First official language - French 44 39 9 6 2 0 0 83 8 404

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 32 35 14 11 7 0 1 68 18 229
2017 First official language - French 37 39 15 7 2 0 0 76 9 360
2014 First official language - English 34 36 11 11 7 0 1 70 18 239
2014 First official language - French 34 42 11 10 3 0 1 77 12 345
2011 First official language - English 37 38 11 8 6 0 1 76 13 323
2011 First official language - French 39 36 14 7 2 0 1 77 9 404
2008 First official language - English 31 39 8 14 6 0 1 71 21 348
2008 First official language - French 30 44 14 8 3 0 1 75 11 427

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 40 36 12 7 5 0 0 77 11 230
2017 First official language - French 33 47 11 6 3 0 0 80 9 360
2014 First official language - English 43 36 9 9 4 0 0 78 13 239
2014 First official language - French 31 40 15 10 3 1 0 72 13 345
2011 First official language - English 40 38 12 7 3 0 0 78 11 323
2011 First official language - French 40 36 11 10 4 0 0 76 13 399
2008 First official language - English 39 39 9 9 4 0 0 78 13 349
2008 First official language - French 34 46 12 6 2 0 0 80 8 428

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 46 37 5 9 3 0 0 83 12 229
2017 First official language - French 42 41 9 6 1 0 0 83 8 360
2014 First official language - English 50 35 5 7 2 0 0 86 9 239
2014 First official language - French 41 40 9 7 3 0 0 81 10 344
2011 First official language - English 46 36 7 8 2 0 0 83 10 324
2011 First official language - French 43 37 11 7 2 0 0 80 9 404
2008 First official language - English 47 39 6 5 3 0 0 86 8 348
2008 First official language - French 42 40 9 7 3 0 0 81 10 428

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 48 35 8 6 2 0 0 83 8 230
2017 First official language - French 50 40 5 3 1 0 0 90 5 358
2014 First official language - English 52 27 7 10 2 0 1 81 12 239
2014 First official language - French 45 42 6 5 1 1 0 88 6 344

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 48 29 9 9 5 0 0 77 14 229
2017 First official language - French 47 32 10 6 4 1 1 80 10 360
2014 First official language - English 48 32 7 10 3 0 0 80 13 238
2014 First official language - French 39 36 12 6 5 1 1 76 11 345
2011 First official language - English 47 34 6 7 5 0 0 82 13 324
2011 First official language - French 44 36 9 7 3 0 1 81 10 405

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 21 18 13 13 13 4 18 50 33 230
2017 First official language - French 32 18 14 9 5 2 21 65 18 360
2014 First official language - English 24 20 13 10 13 1 19 55 29 239
2014 First official language - French 29 24 9 10 8 2 18 66 23 345
2011 First official language - English 25 26 10 8 12 2 16 63 25 323
2011 First official language - French 30 23 8 12 9 2 16 65 26 403
2008 First official language - English 33 22 7 11 10 3 14 67 25 348
2008 First official language - French 34 24 9 11 8 2 13 68 22 428

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 29 42 14 9 6 0 0 71 15 229
2017 First official language - French 30 46 11 8 5 0 0 76 12 360
2014 First official language - English 34 41 12 7 5 0 0 76 12 239
2014 First official language - French 25 46 13 11 4 0 0 72 15 345
2011 First official language - English 35 40 14 8 4 0 0 75 11 322
2011 First official language - French 38 37 14 7 4 0 0 75 11 404
2008 First official language - English 36 38 11 10 5 0 0 74 15 343
2008 First official language - French 32 47 12 7 2 0 0 79 9 425

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 25 38 13 14 8 1 0 64 23 230
2017 First official language - French 30 34 18 11 6 0 0 64 17 360
2014 First official language - English 30 32 13 17 8 1 0 62 25 238
2014 First official language - French 25 38 16 14 6 0 1 64 20 345
2011 First official language - English 32 38 11 12 7 0 0 70 19 324
2011 First official language - French 27 38 19 11 4 0 0 65 15 403

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 33 37 7 16 7 0 0 70 23 230
2017 First official language - French 29 48 12 8 2 0 0 77 11 360

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 44 34 9 8 4 0 0 79 12 230
2017 First official language - French 38 48 9 4 1 1 0 86 5 357
2014 First official language - English 48 38 8 4 1 1 0 87 5 239
2014 First official language - French 40 43 10 3 3 1 0 84 6 345
2011 First official language - English 56 34 5 3 2 0 0 89 5 324
2011 First official language - French 46 41 9 2 1 0 0 88 4 402
2008 First official language - English 52 34 6 3 4 1 0 86 7 347
2008 First official language - French 47 40 7 3 2 1 0 88 5 426

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 32 34 12 11 9 1 0 67 20 230
2017 First official language - French 28 39 19 8 5 1 0 67 14 358

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 47 35 9 5 3 1 0 83 8 229
2017 First official language - French 44 39 12 2 2 0 0 84 5 359
2014 First official language - English 63 25 8 3 1 0 0 89 3 239
2014 First official language - French 51 36 8 2 2 0 0 87 4 345
2011 First official language - English 61 29 7 3 1 0 0 90 3 322
2011 First official language - French 53 34 9 3 1 0 0 87 4 403

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 31 43 8 11 7 0 1 75 17 230
2017 First official language - French 29 43 15 9 4 1 0 72 13 358
2014 First official language - English 34 38 10 12 6 0 0 72 18 238
2014 First official language - French 19 43 18 12 6 0 1 63 19 345
2011 First official language - English 37 41 7 8 6 1 0 79 14 321
2011 First official language - French 31 41 12 11 4 0 1 73 15 402

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 36 34 13 9 7 0 0 70 17 229
2017 First official language - French 37 33 15 8 6 0 0 71 14 359
2014 First official language - English 34 35 12 13 5 0 0 70 18 239
2014 First official language - French 25 39 16 13 6 0 1 65 19 345

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 31 41 13 9 6 0 2 73 14 230
2017 First official language - French 33 39 15 9 3 0 1 73 12 358
2014 First official language - English 43 29 12 10 6 0 0 72 15 239
2014 First official language - French 25 46 16 8 5 0 0 71 13 345
2011 First official language - English 43 40 7 6 2 1 1 84 8 320
2011 First official language - French 41 40 12 4 2 0 0 82 6 404

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 36 38 12 7 6 0 0 75 13 230
2017 First official language - French 35 44 12 5 4 0 0 79 9 359
2014 First official language - English 43 35 11 9 2 0 0 78 11 239
2014 First official language - French 31 47 15 4 3 0 0 78 8 345
2011 First official language - English 41 42 10 5 3 0 0 82 8 323
2011 First official language - French 44 39 9 6 2 0 0 82 9 404
2008 First official language - English 42 40 6 8 4 0 0 81 13 348
2008 First official language - French 38 47 9 4 2 0 0 85 6 426

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 43 30 15 6 3 1 1 75 10 230
2017 First official language - French 43 32 13 8 4 0 1 76 12 358
2014 First official language - English 42 33 14 9 3 0 0 74 12 239
2014 First official language - French 44 35 14 3 3 0 0 80 6 345
2011 First official language - English 37 33 20 6 4 0 1 70 10 324
2011 First official language - French 35 39 16 8 3 0 0 74 10 403
2008 First official language - English 36 32 18 8 5 0 1 69 13 348
2008 First official language - French 28 36 20 10 4 0 0 65 14 427

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 12 20 36 15 13 1 4 29 33 230
2017 First official language - French 7 25 39 17 9 1 3 27 33 357
2014 First official language - English 11 21 41 17 7 1 2 24 33 238
2014 First official language - French 9 25 37 21 4 2 1 26 35 345
2011 First official language - English 11 20 36 24 7 0 3 32 31 324
2011 First official language - French 8 24 37 19 8 0 4 29 33 403
2008 First official language - English 12 24 36 19 8 1 1 27 36 348
2008 First official language - French 12 35 33 14 4 0 1 19 48 427

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 11 19 28 15 20 3 5 38 32 229
2017 First official language - French 10 18 35 17 13 3 4 33 30 354
2014 First official language - English 12 15 31 25 12 2 3 39 29 238
2014 First official language - French 7 17 32 28 11 2 3 41 25 345
2011 First official language - English 7 15 31 27 15 2 4 44 23 323
2011 First official language - French 5 15 29 30 15 2 5 48 21 404
2008 First official language - English 12 23 26 21 13 3 2 36 37 348
2008 First official language - French 11 24 30 22 11 2 1 33 36 427

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 14 19 26 18 13 2 8 34 37 229
2017 First official language - French 16 25 32 12 9 3 3 22 44 356
2014 First official language - English 22 23 27 13 7 2 5 22 48 239
2014 First official language - French 17 30 34 11 4 1 3 15 49 345
2011 First official language - English 13 21 28 24 9 2 4 35 36 324
2011 First official language - French 14 21 29 22 8 1 5 32 37 402
2008 First official language - English 13 22 29 20 9 2 4 31 38 346
2008 First official language - French 15 27 27 18 7 2 4 26 45 427

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 6 16 32 21 18 1 7 42 23 228
2017 First official language - French 7 17 34 24 14 1 2 40 25 356
2014 First official language - English 8 16 35 24 13 1 3 39 24 238
2014 First official language - French 5 17 40 27 7 2 2 36 22 343
2011 First official language - English 9 14 32 28 13 1 4 42 24 324
2011 First official language - French 7 21 34 26 9 1 2 36 29 404
2008 First official language - English 8 16 35 25 13 1 2 39 24 349
2008 First official language - French 9 24 37 20 8 0 2 29 33 428

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 11 18 30 19 13 2 7 35 32 229
2017 First official language - French 14 18 30 19 15 1 3 35 34 354
2014 First official language - English 21 23 30 15 7 1 4 23 46 238
2014 First official language - French 16 25 32 15 7 1 3 23 43 344
2011 First official language - English 16 22 29 18 10 1 5 30 40 321
2011 First official language - French 14 25 32 17 8 0 4 26 40 403
2008 First official language - English 19 19 32 14 11 2 4 26 40 348
2008 First official language - French 14 25 31 16 11 0 4 28 40 427

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 13 21 28 16 12 5 6 31 37 230
2017 First official language - French 17 26 24 17 9 3 3 27 47 356
2014 First official language - English 10 17 29 25 12 1 6 40 29 238
2014 First official language - French 6 18 30 26 12 2 5 42 26 344
2011 First official language - English 8 18 29 21 15 1 7 39 29 324
2011 First official language - French 7 17 29 26 14 1 5 43 26 404
2008 First official language - English 13 25 30 16 9 2 4 27 41 349
2008 First official language - French 17 31 29 13 7 1 2 21 49 425

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 17 15 31 15 14 4 4 31 35 229
2017 First official language - French 10 21 39 16 7 3 3 25 33 357
2014 First official language - English 18 22 30 19 7 1 3 26 42 238
2014 First official language - French 10 20 42 17 6 3 3 24 32 343
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 69 24 3 3 1 0 2 94 3 229
2017 First official language - French 58 29 4 5 3 1 0 88 8 359
2014 First official language - English 81 16 1 2 0 0 0 96 2 239
2014 First official language - French 66 21 4 6 3 0 0 87 9 345
2011 First official language - English 78 16 1 3 2 0 1 95 4 323
2011 First official language - French 62 25 4 6 2 0 1 88 8 405
2008 First official language - English 76 14 3 3 2 0 2 92 5 349
2008 First official language - French 65 20 4 6 3 0 1 86 10 427

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 30 28 14 12 6 6 5 65 20 229
2017 First official language - French 27 33 16 7 7 5 5 67 15 357
2014 First official language - English 33 29 13 10 10 3 2 66 20 239
2014 First official language - French 23 31 20 9 7 5 5 60 18 345

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 47 27 8 10 7 1 0 75 17 230
2017 First official language - French 48 33 8 6 3 1 0 82 10 360
2014 First official language - English 51 23 8 10 7 1 0 75 16 239
2014 First official language - French 42 34 10 8 5 1 0 77 13 345

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 41 32 11 5 7 3 0 75 13 230
2017 First official language - French 35 42 11 8 2 1 1 79 10 360
2014 First official language - English 39 33 11 9 6 1 0 74 15 239
2014 First official language - French 29 46 14 5 4 1 1 77 9 345
2011 First official language - English 37 38 8 10 4 2 0 78 15 324
2011 First official language - French 37 42 11 7 2 1 1 80 9 404
2008 First official language - English 42 33 8 10 3 2 1 78 13 349
2008 First official language - French 33 47 8 7 3 0 0 81 10 428

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 36 25 10 12 6 9 1 68 21 230
2017 First official language - French 35 29 12 9 5 9 1 71 16 360
2014 First official language - English 39 25 11 10 8 7 0 70 19 239
2014 First official language - French 26 36 14 8 7 7 3 68 17 345
2011 First official language - English 47 23 9 9 6 6 0 74 16 322
2011 First official language - French 43 29 11 7 4 6 1 77 11 403
2008 First official language - English 48 21 8 9 7 6 1 74 17 348
2008 First official language - French 41 32 11 6 4 6 0 78 10 427

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 16 20 14 17 12 19 2 45 37 230
2017 First official language - French 11 27 17 19 8 16 3 47 33 360
2014 First official language - English 11 24 15 15 18 14 3 42 40 239
2014 First official language - French 9 22 21 14 13 17 4 39 34 344

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 45 41 7 5 2 0 0 86 8 230
2017 First official language - French 44 41 7 6 1 0 0 85 7 360
2014 First official language - English 47 34 8 7 3 0 0 82 10 239
2014 First official language - French 38 46 9 4 2 0 0 84 6 345
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 41 32 9 11 5 0 1 74 16 230
2017 First official language - French 42 35 9 7 4 1 2 79 11 360
2014 First official language - English 44 28 11 9 8 0 0 72 17 239
2014 First official language - French 33 39 14 8 5 1 1 73 13 345
2011 First official language - English 44 31 9 8 7 0 1 76 15 324
2011 First official language - French 37 39 14 6 3 1 1 77 9 405
2008 First official language - English 31 34 11 12 10 1 2 66 23 348
2008 First official language - French 31 38 16 9 5 0 0 70 14 426

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 53 25 9 7 4 2 1 80 11 230
2017 First official language - French 47 32 10 5 3 3 0 81 8 359
2014 First official language - English 49 25 11 9 4 2 0 76 13 239
2014 First official language - French 34 39 13 7 4 2 1 75 11 345
2011 First official language - English 50 28 7 6 8 1 1 79 14 322
2011 First official language - French 42 36 11 4 2 2 1 81 7 404
2008 First official language - English 41 24 11 12 8 3 1 68 20 347
2008 First official language - French 39 38 11 6 3 2 1 79 10 426

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 50 27 10 9 4 0 0 76 13 230
2017 First official language - French 44 38 8 6 3 1 1 83 9 360
2014 First official language - English 46 30 9 7 7 1 0 76 14 237
2014 First official language - French 36 40 9 10 5 0 0 77 15 345
2011 First official language - English 44 35 8 6 6 1 1 80 12 322
2011 First official language - French 43 36 11 6 2 1 0 80 8 405
2008 First official language - English 38 30 10 13 8 1 1 69 21 348
2008 First official language - French 39 39 10 9 3 0 0 78 12 426

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 87 10 1 2 0 0 1 97 2 230
2017 First official language - French 77 18 2 1 1 0 0 95 2 360
2014 First official language - English 90 7 1 0 1 0 1 98 1 239
2014 First official language - French 73 18 3 3 2 0 0 92 5 345
2011 First official language - English 86 9 2 1 1 0 1 96 2 324
2011 First official language - French 79 14 3 3 1 0 0 94 4 404
2008 First official language - English 87 7 2 1 1 0 2 96 2 347
2008 First official language - French 76 14 2 3 4 0 1 91 7 426

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 58 23 5 6 4 2 3 85 10 229
2017 First official language - French 49 27 7 6 4 4 3 81 11 360
2014 First official language - English 59 21 6 6 4 1 3 83 11 239
2014 First official language - French 47 29 6 5 6 3 5 82 11 345
2011 First official language - English 56 22 6 6 5 1 5 83 11 324
2011 First official language - French 48 30 6 8 3 1 4 83 11 405

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 56 25 4 8 5 1 1 82 13 229
2017 First official language - French 61 24 6 4 3 1 0 86 7 359

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 56 23 10 5 3 3 0 82 7 229
2017 First official language - French 56 27 9 5 2 1 0 84 7 360

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 54 23 11 7 5 0 0 77 12 229
2017 First official language - French 50 31 7 6 4 1 0 82 10 359
2014 First official language - English 54 22 10 8 7 0 0 75 14 239
2014 First official language - French 40 36 10 8 6 0 0 76 14 345
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 28 44 11 2 4 2 10 82 6 49
2017 First official language - French 26 44 17 2 3 2 6 76 6 109
2014 First official language - English 27 33 12 9 5 9 6 70 16 68
2014 First official language - French 27 41 8 9 5 1 9 76 15 86

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 31 34 14 7 7 7 1 70 15 230
2017 First official language - French 26 37 15 9 3 9 0 70 13 360
2014 First official language - English 32 33 16 4 6 10 0 72 10 239
2014 First official language - French 20 39 18 9 3 11 0 66 13 345
2011 First official language - English 23 32 15 13 10 7 0 59 25 321
2011 First official language - French 25 33 15 11 5 10 1 65 19 403

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 27 35 13 14 7 2 2 64 22 230
2017 First official language - French 22 44 15 10 5 4 0 69 15 360
2014 First official language - English 29 33 15 11 10 3 0 64 21 239
2014 First official language - French 19 36 24 13 4 3 0 57 18 345
2011 First official language - English 23 33 19 11 11 2 0 58 22 323
2011 First official language - French 22 36 21 12 6 3 1 60 18 402
2008 First official language - English 22 32 13 16 13 4 0 56 31 348
2008 First official language - French 21 31 23 12 8 5 1 55 21 427

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 19 33 14 19 9 5 1 55 30 230
2017 First official language - French 13 40 23 11 5 8 0 58 17 359
2014 First official language - English 15 31 14 16 14 9 0 51 33 238
2014 First official language - French 12 32 24 17 6 8 0 48 25 345
2011 First official language - English 15 38 16 14 9 8 0 57 25 322
2011 First official language - French 14 40 23 12 5 4 1 57 18 404
2008 First official language - English 13 30 15 22 13 8 0 46 38 349
2008 First official language - French 10 35 27 18 5 5 0 47 25 428

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 28 36 10 11 12 3 1 67 23 229
2017 First official language - French 21 36 19 11 6 7 0 62 18 360
2014 First official language - English 21 28 14 15 12 10 0 54 30 239
2014 First official language - French 16 27 23 17 8 9 0 47 27 345
2011 First official language - English 22 32 15 16 11 4 0 56 29 322
2011 First official language - French 16 35 23 10 6 9 1 57 18 400
2008 First official language - English 18 31 16 13 14 8 0 53 29 349
2008 First official language - French 14 33 21 16 7 9 0 51 26 426

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 19 34 16 16 11 3 1 55 28 230
2017 First official language - French 16 44 20 11 6 2 0 62 17 359
2014 First official language - English 17 31 17 16 17 2 0 49 34 239
2014 First official language - French 12 37 23 18 6 4 0 51 25 344
2011 First official language - English 19 39 14 16 10 3 0 59 27 321
2011 First official language - French 18 43 18 13 6 2 0 62 19 402
2008 First official language - English 14 37 9 22 15 2 0 52 38 348
2008 First official language - French 14 44 20 16 5 2 0 59 21 428
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 31 39 14 11 4 1 0 71 15 229
2017 First official language - French 24 47 16 7 3 3 0 73 10 360
2014 First official language - English 32 38 10 13 6 2 0 71 19 239
2014 First official language - French 24 43 20 9 3 1 0 68 12 345
2011 First official language - English 39 41 11 6 2 1 0 81 8 322
2011 First official language - French 35 45 12 5 1 1 0 81 7 404

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 41 41 7 4 3 4 0 86 7 229
2017 First official language - French 33 47 11 4 1 5 0 84 4 360
2014 First official language - English 48 31 12 2 0 6 1 85 3 239
2014 First official language - French 26 51 13 3 1 6 1 82 4 345
2011 First official language - English 49 31 11 3 1 4 1 84 5 323
2011 First official language - French 41 40 11 3 1 3 0 84 4 403

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 42 29 13 4 6 4 2 76 11 228
2017 First official language - French 32 39 13 11 2 2 1 73 13 359
2014 First official language - English 39 34 8 9 5 2 3 77 15 239
2014 First official language - French 27 43 11 9 4 5 0 74 15 345
2011 First official language - English 42 29 11 9 4 4 0 75 14 322
2011 First official language - French 36 37 11 8 3 3 1 76 12 402
2008 First official language - English 42 32 6 9 6 4 1 78 16 349
2008 First official language - French 41 35 8 8 2 4 1 80 11 425

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 23 41 14 10 7 3 2 68 18 229
2017 First official language - French 19 32 27 12 4 6 1 55 16 360
2014 First official language - English 26 30 16 13 7 8 0 61 22 239
2014 First official language - French 15 29 23 13 7 10 4 50 23 345
2011 First official language - English 27 30 17 14 7 5 0 61 22 323
2011 First official language - French 22 30 20 11 5 8 3 58 19 403

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 17 19 17 12 15 11 8 45 34 229
2017 First official language - French 14 24 23 13 11 10 5 45 29 359
2014 First official language - English 21 19 16 12 15 11 6 48 32 239
2014 First official language - French 12 18 22 15 12 14 7 38 34 345
2011 First official language - English 16 19 17 11 15 16 5 45 33 324
2011 First official language - French 13 19 17 15 10 18 7 43 33 403

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 68 20 4 4 2 0 2 89 6 228
2017 First official language - French 51 34 7 5 2 0 1 86 7 357
2014 First official language - English 74 18 4 2 1 1 1 93 3 239
2014 First official language - French 47 31 8 8 3 0 2 81 11 345

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 76 14 4 1 0 1 3 94 1 230
2017 First official language - French 61 26 4 2 1 3 1 92 4 357
2014 First official language - English 79 14 3 1 1 0 2 96 2 239
2014 First official language - French 61 26 3 2 1 4 3 93 3 345
2011 First official language - English 78 11 5 1 1 1 2 93 1 323
2011 First official language - French 68 24 4 1 1 0 1 93 3 404
2008 First official language - English 77 14 4 1 0 1 3 95 1 348
2008 First official language - French 63 26 4 3 1 0 2 91 5 428

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 28 31 12 12 11 5 2 63 24 229
2017 First official language - French 27 37 18 10 4 3 1 67 14 360
2014 First official language - English 27 24 13 16 17 3 1 53 34 239
2014 First official language - French 24 40 17 11 6 2 0 65 17 345
2011 First official language - English 26 29 15 15 12 3 1 58 27 323
2011 First official language - French 31 35 15 12 4 1 1 68 16 403
2008 First official language - English 20 35 13 16 12 3 0 57 29 348
2008 First official language - French 24 39 18 13 5 2 0 64 18 427

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 16 21 12 17 27 4 3 40 47 229
2017 First official language - French 15 23 16 17 21 3 5 41 42 360
2014 First official language - English 16 17 13 17 32 3 3 35 52 239
2014 First official language - French 9 21 20 20 24 4 3 32 47 345
2011 First official language - English 12 24 11 19 29 2 3 38 51 322
2011 First official language - French 17 20 18 24 17 1 4 38 43 404
2008 First official language - English 14 30 10 19 24 2 2 45 44 347
2008 First official language - French 13 33 18 17 14 2 3 48 33 427

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 25 39 16 10 5 3 2 67 16 230
2017 First official language - French 21 41 20 8 6 3 1 64 15 360

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 44 36 8 2 4 4 1 84 7 230
2017 First official language - French 43 36 12 3 3 2 0 82 6 360
2014 First official language - English 51 24 12 3 4 6 0 80 8 239
2014 First official language - French 35 44 11 3 1 6 1 84 5 345

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 42 39 8 6 3 2 0 83 9 229
2017 First official language - French 44 42 9 1 1 3 0 89 2 359
2014 First official language - English 49 26 10 9 2 3 0 78 11 239
2014 First official language - French 36 44 12 3 2 3 0 83 5 345
2011 First official language - English 39 33 13 7 4 4 0 75 11 320
2011 First official language - French 39 40 13 3 2 3 0 81 6 403

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 47 36 9 3 4 1 0 83 8 229
2017 First official language - French 48 41 7 3 1 0 0 89 4 359
2014 First official language - English 55 26 11 5 3 1 0 81 8 239
2014 First official language - French 43 43 10 2 3 0 0 85 5 344
2011 First official language - English 45 35 11 5 3 0 0 80 9 321
2011 First official language - French 46 39 9 4 2 0 0 85 6 401
2008 First official language - English 41 35 10 9 4 1 0 77 13 348
2008 First official language - French 37 47 10 5 1 0 0 84 7 428

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 35 30 16 10 8 1 0 65 19 228
2017 First official language - French 36 38 13 7 5 1 0 75 12 359
2014 First official language - English 33 31 18 9 9 1 0 64 18 239
2014 First official language - French 28 41 17 7 6 1 0 69 13 345
2011 First official language - English 31 33 16 14 7 0 0 64 21 324
2011 First official language - French 40 35 15 6 4 1 0 75 9 404

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 34 31 14 14 7 0 0 65 21 230
2017 First official language - French 34 41 15 5 4 0 0 76 9 359
2014 First official language - English 34 34 14 11 7 0 0 68 18 238
2014 First official language - French 27 45 15 8 5 0 0 72 13 345
2011 First official language - English 31 36 14 11 7 0 0 68 18 323
2011 First official language - French 38 40 12 6 4 0 0 78 10 403
2008 First official language - English 32 37 11 12 8 0 0 70 20 348
2008 First official language - French 31 41 14 12 2 0 0 72 14 427

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 28 19 17 15 15 4 1 50 32 230
2017 First official language - French 30 25 20 10 9 5 1 59 20 359
2014 First official language - English 30 19 13 16 16 4 1 52 35 239
2014 First official language - French 28 26 19 12 11 3 1 56 24 344
2011 First official language - English 27 23 16 15 14 4 1 53 31 321
2011 First official language - French 33 29 14 13 7 3 1 64 21 402
2008 First official language - English 28 24 16 16 9 6 0 55 27 346
2008 First official language - French 31 26 17 12 7 6 0 61 21 427
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 First official language - English 39 24 38 230
2017 First official language - French 37 28 35 360
2014 First official language - English 45 24 32 239
2014 First official language - French 39 35 25 345
2011 First official language - English 35 29 36 322
2011 First official language - French 35 34 31 404

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 First official language - English 13 10 63 3 7 3 90
2017 First official language - French 16 18 52 2 5 7 134
2014 First official language - English 12 9 70 5 9999 5 109
2014 First official language - French 14 17 56 5 9999 8 136
2011 First official language - English 15 12 54 9 9999 10 113
2011 First official language - French 14 18 56 3 9999 9 142
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 17 83 228
2017 First official language - French 20 80 360
2014 First official language - English 23 77 239
2014 First official language - French 20 80 345

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 First official language - English 52 39
2017 First official language - French 42 72
2014 First official language - English 40 53
2014 First official language - French 40 69

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 First official language - English 71 39
2017 First official language - French 62 72
2014 First official language - English 57 53
2014 First official language - French 62 69

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 First official language - French 10 72

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 39
2017 First official language - French 0 72
2014 First official language - English 0 53
2014 First official language - French 0 69

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 First official language - English 36 39
2017 First official language - French 28 72
2014 First official language - English 44 53
2014 First official language - French 32 69

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 First official language - English 46 39
2017 First official language - French 43 72
2014 First official language - English 36 53
2014 First official language - French 30 69

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 First official language - English 54 39
2017 First official language - French 38 72
2014 First official language - English 31 53
2014 First official language - French 37 69

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 First official language - English 51 39
2017 First official language - French 36 72
2014 First official language - English 38 53
2014 First official language - French 41 69

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 First official language - English 25 39
2017 First official language - French 18 72
2014 First official language - English 22 53
2014 First official language - French 23 69

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 First official language - English 75 39
2017 First official language - French 54 72
2014 First official language - English 63 53
2014 First official language - French 68 69

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 First official language - English 28 39
2017 First official language - French 25 72
2014 First official language - English 29 53
2014 First official language - French 20 69

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 72
2014 First official language - French 0 69

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 First official language - English 16 39

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 First official language - French 8 72
2014 First official language - English 9 53
2014 First official language - French 10 69

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 First official language - English 59 39
2017 First official language - French 39 72
2014 First official language - English 35 53
2014 First official language - French 28 69

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 First official language - English 13 39
2017 First official language - French 16 72
2014 First official language - English 26 53
2014 First official language - French 20 69

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 16 39
2017 First official language - French 12 72
2014 First official language - English 9 53
2014 First official language - French 13 69

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 57 39
2017 First official language - French 57 72
2014 First official language - English 58 53
2014 First official language - French 63 69

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 34 39
2017 First official language - French 29 72
2014 First official language - English 20 53
2014 First official language - French 31 69

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 15 72
2014 First official language - English 13 53
2014 First official language - French 14 69

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 16 39
2017 First official language - French 9 72
2014 First official language - English 12 53
2014 First official language - French 8 69

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 7 72
2014 First official language - English 10 53

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 10 72
2014 First official language - French 0 69

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 19 39
2017 First official language - French 16 72
2014 First official language - French 13 69

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - French 10 72
2014 First official language - English 14 53
2014 First official language - French 11 69

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 25 39
2017 First official language - French 25 72
2014 First official language - English 26 53
2014 First official language - French 23 69

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 9 65
2014 First official language - French 13 69

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 13 37
2017 First official language - French 16 65
2014 First official language - English 18 50
2014 First official language - French 23 69

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 11 65
2014 First official language - English 12 50
2014 First official language - French 8 69

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 9 65
2014 First official language - French 7 69

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 10 65
2014 First official language - French 10 69

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 19 37
2017 First official language - French 17 65
2014 First official language - French 11 69

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 16 37
2017 First official language - French 15 65
2014 First official language - French 16 69

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 19 37
2017 First official language - French 8 65
2014 First official language - English 12 50
2014 First official language - French 15 69

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 19 37
2017 First official language - French 11 65
2014 First official language - English 10 50
2014 First official language - French 15 69

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 First official language - English 39 37
2017 First official language - French 20 65
2014 First official language - English 36 50
2014 First official language - French 23 69

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 11 65
2014 First official language - English 10 50
2014 First official language - French 8 69

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 First official language - English 54 37
2017 First official language - French 37 65
2014 First official language - English 48 50
2014 First official language - French 30 69

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 65
2014 First official language - English 0 50
2014 First official language - French 0 69

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 65 37
2017 First official language - French 51 65
2014 First official language - English 54 50
2014 First official language - French 48 69

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 37
2017 First official language - French 0 65

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 15 37
2017 First official language - French 11 65
2014 First official language - English 17 50
2014 First official language - French 11 69

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 82 18 39
2017 First official language - French 91 9 72

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 16 14 16 7 7 31 9 50 23 230
2017 First official language - French 14 22 13 6 4 35 6 61 17 359
2014 First official language - English 17 13 20 7 6 30 8 48 20 239
2014 First official language - French 15 14 17 6 3 34 11 54 15 345

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 32 25 18 9 3 11 3 66 14 230
2017 First official language - French 26 37 15 4 2 14 1 75 7 359
2014 First official language - English 26 24 18 9 4 17 1 62 15 239
2014 First official language - French 23 34 17 4 2 18 3 70 8 345
2011 First official language - English 31 33 13 8 4 11 0 72 14 324
2011 First official language - French 33 36 15 4 1 9 0 77 6 402
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 27 35 7 6 3 4 18 80 11 230
2017 First official language - French 21 39 11 7 2 3 17 74 12 359
2014 First official language - English 27 38 8 2 1 1 22 85 4 239
2014 First official language - French 21 38 13 7 2 3 16 73 11 344
2011 First official language - English 23 44 6 5 2 1 19 84 9 323
2011 First official language - French 24 41 10 6 1 2 16 79 9 402
2008 First official language - English 25 41 6 5 2 2 19 83 9 349
2008 First official language - French 22 35 11 6 2 2 22 75 11 427

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 10 17 14 4 4 31 19 55 16 229
2017 First official language - French 9 15 20 4 3 29 21 47 14 356
2014 First official language - English 9 13 17 3 4 30 24 49 15 239
2014 First official language - French 8 16 19 3 2 27 25 49 11 345
2011 First official language - English 6 17 18 7 3 29 20 45 21 321
2011 First official language - French 8 15 17 5 3 29 24 47 17 402

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 35 20 9 2 1 15 18 82 4 230
2017 First official language - French 32 29 10 2 1 10 17 83 3 358
2014 First official language - English 32 22 9 2 1 11 22 81 5 239
2014 First official language - French 28 35 9 2 1 10 16 84 5 345
2011 First official language - English 37 19 8 4 2 11 19 80 8 323
2011 First official language - French 38 27 9 1 2 8 16 85 4 402
2008 First official language - English 32 27 6 3 1 12 19 86 5 349
2008 First official language - French 29 31 8 1 0 10 21 87 2 427

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 29 23 12 3 1 17 16 77 6 230
2017 First official language - French 28 31 11 1 1 11 17 82 3 358
2014 First official language - English 28 21 11 3 1 16 21 76 7 238
2014 First official language - French 23 34 10 1 1 15 16 82 3 345
2011 First official language - English 29 22 12 3 1 15 18 77 6 321
2011 First official language - French 32 27 8 3 2 11 17 82 6 402
2008 First official language - English 34 22 11 4 2 11 17 77 8 347
2008 First official language - French 27 32 10 2 1 7 20 81 5 428
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 10 90 230
2017 First official language - French 5 95 358
2014 First official language - English 7 93 239
2014 First official language - French 7 93 345

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 First official language - English 35 23
2017 First official language - French 41 18
2014 First official language - English 31 17
2014 First official language - French 28 23

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 First official language - English 88 23
2017 First official language - French 82 18
2014 First official language - English 65 17
2014 First official language - French 83 23

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 23
2014 First official language - English 0 17

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 23
2017 First official language - French 0 18
2014 First official language - English 0 17
2014 First official language - French 0 23

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 18

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 23
2017 First official language - French 0 18

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 23

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 First official language - English 45 21
2014 First official language - English 36 17

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 First official language - English 29 21

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 18

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 21
2017 First official language - French 0 18
2014 First official language - English 0 17
2014 First official language - French 0 23

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 18

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 First official language - French 33 18

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 21
2017 First official language - French 0 18

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 21
2017 First official language - French 0 18
2014 First official language - English 0 17
2014 First official language - French 0 23

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 29 21
2014 First official language - French 40 23

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 44 23
2017 First official language - French 46 18
2014 First official language - English 35 17
2014 First official language - French 23 23

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 43 23
2017 First official language - French 38 18
2014 First official language - English 53 17
2014 First official language - French 46 23

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 15
2014 First official language - English 0 14
2014 First official language - French 0 23

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 15
2014 First official language - English 0 14

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 22
2017 First official language - French 0 15
2014 First official language - English 0 14

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 22
2017 First official language - French 41 15

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 28 22
2014 First official language - English 37 14

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 First official language - English 32 22
2014 First official language - English 36 14
2014 First official language - French 22 23

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 First official language - English 55 22
2017 First official language - French 48 15
2014 First official language - English 65 14
2014 First official language - French 39 23

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 22
2017 First official language - French 0 15
2014 First official language - English 0 14

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 65 22
2017 First official language - French 49 15
2014 First official language - English 77 14
2014 First official language - French 56 23

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 22
2017 First official language - French 0 15

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 95 5 23
2017 First official language - French 67 33 18

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 13 15 17 4 3 39 9 54 14 230
2017 First official language - French 15 18 14 2 2 39 9 65 8 359
2014 First official language - English 21 11 16 3 2 39 9 61 8 239
2014 First official language - French 11 15 14 1 2 45 12 59 8 345

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 35 29 16 4 4 10 2 73 8 229
2017 First official language - French 28 37 14 2 2 15 2 79 5 358
2014 First official language - English 32 23 16 3 3 22 2 72 8 239
2014 First official language - French 22 37 15 1 2 22 1 77 4 344
2011 First official language - English 40 28 15 4 2 11 0 77 6 322
2011 First official language - French 39 34 11 3 1 12 0 83 4 405
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 21 29 16 16 15 1 3 52 32 229
2017 First official language - French 13 20 24 16 23 0 4 35 40 357

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 21 27 28 15 8 0 2 49 23 229
2017 First official language - French 17 25 27 17 12 0 1 43 29 360

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 28 26 23 10 8 1 5 58 18 230
2017 First official language - French 23 26 28 12 8 1 2 51 21 358

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 23 22 26 15 11 0 3 46 27 228
2017 First official language - French 23 23 24 15 12 0 3 47 28 359

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 50 21 12 4 3 0 10 79 8 229
2017 First official language - French 45 24 9 4 5 1 12 79 11 360

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 27 28 23 11 7 0 2 56 19 228
2017 First official language - French 32 30 22 9 5 0 2 63 14 358

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 28 26 21 13 8 2 3 57 22 227
2017 First official language - French 24 32 24 10 5 2 2 59 16 360

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 22 25 26 15 8 0 3 48 24 228
2017 First official language - French 22 33 23 13 7 1 2 56 20 359

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 24 27 20 17 10 0 3 52 27 229
2017 First official language - French 26 32 22 13 5 1 2 60 18 360

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 30 30 23 10 4 0 3 63 14 228
2017 First official language - French 32 32 18 9 6 0 2 65 16 359

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 45 26 13 6 7 0 2 73 13 230
2017 First official language - French 55 19 13 7 4 0 2 76 11 360

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 68 12 6 5 5 1 4 84 10 229
2017 First official language - French 70 15 4 4 3 1 3 89 7 360

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 54 27 9 4 4 0 3 83 8 228
2017 First official language - French 54 26 10 5 2 1 3 82 8 359

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 59 15 14 6 4 0 2 75 11 229
2017 First official language - French 59 21 8 4 5 0 3 82 10 359

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 52 11 5 2 0 0 30 90 3 229
2017 First official language - French 51 10 7 3 1 0 27 84 6 360

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 69 16 5 1 0 0 8 93 2 228
2017 First official language - French 70 15 6 2 0 0 7 92 2 358

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 65 14 8 2 4 0 6 85 6 229
2017 First official language - French 73 11 4 3 2 1 5 90 6 360

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 43 34 13 3 4 0 4 80 7 229
2017 First official language - French 44 29 17 6 3 0 2 74 8 359

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 9 31 41 13 5 0 1 40 18 230
2017 First official language - French 11 33 38 16 3 0 0 43 19 359

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 7 21 44 18 9 1 1 27 29 230
2017 First official language - French 6 17 38 28 10 0 1 38 24 357

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 24 44 13 8 6 5 1 72 14 230
2017 First official language - French 23 45 17 7 3 5 0 72 10 360

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 21 36 15 16 8 3 1 59 25 230
2017 First official language - French 17 47 18 11 5 2 0 66 16 359
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 30 70 230
2017 First official language - French 16 84 359
2014 First official language - English 26 74 239
2014 First official language - French 20 80 345

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 83 17 68
2017 First official language - French 86 14 58
2014 First official language - English 83 17 64
2014 First official language - French 85 15 67

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 56 32 2 4 4 2 0 90 8 56
2017 First official language - French 33 48 8 4 8 0 0 80 12 50
2014 First official language - English 48 28 4 13 4 0 2 78 17 53
2014 First official language - French 45 36 8 3 5 2 0 82 9 57
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 25 27 21 11 11 4 1 26 74 229
2017 First official language - French 23 25 22 13 13 3 1 24 76 360

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 First official language - English 20 160
2017 First official language - French 18 260

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 First official language - English 38 160
2017 First official language - French 40 260

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 First official language - English 20 160
2017 First official language - French 23 260

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 First official language - English 35 160
2017 First official language - French 46 260

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 First official language - English 5 160
2017 First official language - French 7 260

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 50 160
2017 First official language - French 44 260

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 First official language - English 6 50 19 7 8 10 156
2017 First official language - French 6 48 19 9 8 10 255

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 17 23 18 14 17 2 10 45 35 161
2017 First official language - French 10 22 13 23 17 2 13 38 47 264

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 2 10 12 13 50 2 10 13 73 159
2017 First official language - French 1 7 10 20 49 2 11 9 79 263
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