2017 Public Service Employee Survey Results for the Public Service Commission of Canada by Question 105. In total, how many years have you been working in the federal public service?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	46	45	5	3	1	0	91	4	86
2017	3 to 10 years in the federal public service	35	45	7	10	4	0	80	14	152
2017	11 to 20 years in the federal public service	33	46	4	13	4	0	78	17	229
2017	More than 20 years in the federal public service	45	48	4	3	1	0	93	3	114
2014	Less than 3 years in the federal public service	26	53	5	11	5	0	79	16	21
2014	3 to 10 years in the federal public service	40	44	4	10	2	0	85	12	197
2014	11 to 20 years in the federal public service	43	42	3	10	2	0	85	12	215
2014	More than 20 years in the federal public service	46	44	4	5	1	0	89	6	143
2011	Less than 3 years in the federal public service	44	51	1	3	1	0	95	4	85
2011	3 to 10 years in the federal public service	41	46	5	6	2	0	87	8	280
2011	11 to 20 years in the federal public service	44	44	3	6	2	1	88	8	144
2011	More than 20 years in the federal public service	52	43	2	3	1	0	95	4	186
2008	Less than 3 years in the federal public service	44	43	6	6	1	0	87	7	129
2008	3 to 10 years in the federal public service	32	49	7	10	2	0	81	12	267
2008	11 to 20 years in the federal public service	43	45	5	6	1	0	88	7	157
2008	More than 20 years in the federal public service	49	40	5	6	0	0	89	7	209

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	80	18	1	0	0	0	0	99	0	85
2017	3 to 10 years in the federal public service	72	19	4	4	0	1	0	92	4	152
2017	11 to 20 years in the federal public service	64	27	2	4	3	0	0	91	7	229
2017	More than 20 years in the federal public service	70	24	5	1	0	1	0	94	1	113
2014	Less than 3 years in the federal public service	63	28	0	10	0	0	0	90	10	21
2014	3 to 10 years in the federal public service	69	22	5	3	1	0	0	91	4	197
2014	11 to 20 years in the federal public service	64	26	3	5	1	1	0	91	6	215
2014	More than 20 years in the federal public service	70	23	3	2	1	0	0	94	3	143
2011	Less than 3 years in the federal public service	83	16	1	0	0	0	0	99	0	85
2011	3 to 10 years in the federal public service	70	21	5	3	1	0	0	91	4	281
2011	11 to 20 years in the federal public service	73	18	3	3	1	0	2	93	5	144
2011	More than 20 years in the federal public service	79	17	1	2	0	1	1	97	2	186
2008	Less than 3 years in the federal public service	79	18	1	0	0	1	1	99	0	129
2008	3 to 10 years in the federal public service	68	23	2	4	2	0	1	92	6	265
2008	11 to 20 years in the federal public service	69	21	6	5	0	0	0	90	5	157
2008	More than 20 years in the federal public service	73	25	0	2	0	0	0	98	2	210

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	67	20	6	5	2	0	0	87	7	86
2017	3 to 10 years in the federal public service	54	27	7	9	3	0	0	81	12	151
2017	11 to 20 years in the federal public service	45	35	5	10	5	0	0	80	15	229
2017	More than 20 years in the federal public service	52	31	8	6	2	0	1	84	8	114
2014	Less than 3 years in the federal public service	50	22	0	9	10	9	0	80	20	21
2014	3 to 10 years in the federal public service	42	35	8	10	4	0	2	78	14	197
2014	11 to 20 years in the federal public service	52	28	6	9	4	0	1	81	13	215
2014	More than 20 years in the federal public service	62	22	4	8	4	0	1	84	12	143
2011	Less than 3 years in the federal public service	58	23	8	11	0	0	0	81	11	85
2011	3 to 10 years in the federal public service	57	21	6	13	3	0	0	78	16	281
2011	11 to 20 years in the federal public service	49	32	5	10	3	0	2	82	13	143
2011	More than 20 years in the federal public service	62	26	3	6	2	0	1	88	8	186
2008	Less than 3 years in the federal public service	59	23	4	9	4	0	1	83	13	129
2008	3 to 10 years in the federal public service	49	28	4	13	6	0	0	77	19	265
2008	11 to 20 years in the federal public service	55	27	8	10	1	0	0	82	10	157
2008	More than 20 years in the federal public service	58	24	6	10	2	0	0	82	12	210

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	57	33	3	4	2	0	0	91	6	86
2017	3 to 10 years in the federal public service	47	34	4	10	5	1	0	82	14	152
2017	11 to 20 years in the federal public service	40	32	8	10	8	0	0	73	19	229
2017	More than 20 years in the federal public service	33	34	9	15	9	0	0	67	24	113
2014	Less than 3 years in the federal public service	41	20	0	24	14	0	0	62	38	21
2014	3 to 10 years in the federal public service	33	34	7	16	9	0	0	67	25	197
2014	11 to 20 years in the federal public service	30	27	8	19	16	0	0	57	35	215
2014	More than 20 years in the federal public service	36	27	9	15	13	0	0	63	29	143
2011	Less than 3 years in the federal public service	42	41	8	6	3	0	0	83	9	85
2011	3 to 10 years in the federal public service	46	34	8	8	4	0	1	81	11	282
2011	11 to 20 years in the federal public service	47	37	7	6	2	0	0	84	9	143
2011	More than 20 years in the federal public service	52	33	6	9	1	0	0	84	10	185

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	23	47	18	4	6	1	71	10	86
2017	3 to 10 years in the federal public service	34	36	15	11	4	0	70	15	152
2017	11 to 20 years in the federal public service	34	35	15	10	5	0	69	15	229
2017	More than 20 years in the federal public service	49	36	10	5	1	0	84	6	114
2014	Less than 3 years in the federal public service	32	29	15	18	0	5	64	19	21
2014	3 to 10 years in the federal public service	32	37	14	11	7	1	69	18	197
2014	11 to 20 years in the federal public service	32	44	9	10	3	0	77	14	215
2014	More than 20 years in the federal public service	42	37	8	8	4	1	80	11	143
2011	Less than 3 years in the federal public service	35	39	15	6	2	2	76	8	85
2011	3 to 10 years in the federal public service	37	36	12	6	6	2	75	13	281
2011	11 to 20 years in the federal public service	35	39	15	7	3	1	74	10	144
2011	More than 20 years in the federal public service	46	36	10	7	1	1	82	8	185
2008	Less than 3 years in the federal public service	29	46	12	8	6	1	75	13	128
2008	3 to 10 years in the federal public service	25	42	11	15	6	1	68	21	266
2008	11 to 20 years in the federal public service	35	40	11	9	3	1	76	13	157
2008	More than 20 years in the federal public service	37	42	9	9	2	1	80	11	210

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	39	43	9	6	3	0	82	9	86
2017	3 to 10 years in the federal public service	32	44	14	4	7	0	75	11	152
2017	11 to 20 years in the federal public service	33	48	10	7	2	0	81	9	229
2017	More than 20 years in the federal public service	46	31	12	8	2	0	78	10	114
2014	Less than 3 years in the federal public service	54	28	4	14	0	0	82	14	21
2014	3 to 10 years in the federal public service	27	42	17	12	3	0	69	14	197
2014	11 to 20 years in the federal public service	35	39	12	8	5	0	75	13	215
2014	More than 20 years in the federal public service	48	33	9	9	1	1	81	10	143
2011	Less than 3 years in the federal public service	28	39	12	16	5	0	67	21	84
2011	3 to 10 years in the federal public service	33	38	13	10	5	0	71	16	278
2011	11 to 20 years in the federal public service	41	37	12	8	2	0	78	10	144
2011	More than 20 years in the federal public service	57	33	6	2	2	0	90	4	185
2008	Less than 3 years in the federal public service	22	50	11	13	4	0	72	17	129
2008	3 to 10 years in the federal public service	33	45	12	7	3	0	78	10	267
2008	11 to 20 years in the federal public service	43	40	8	6	2	0	83	8	157
2008	More than 20 years in the federal public service	45	39	8	5	3	0	84	8	210

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	37	41	10	9	1	1	79	11	86
2017	3 to 10 years in the federal public service	41	41	8	7	4	0	82	10	152
2017	11 to 20 years in the federal public service	42	44	6	6	2	0	86	8	229
2017	More than 20 years in the federal public service	57	27	8	9	0	0	84	9	113
2014	Less than 3 years in the federal public service	63	23	4	10	0	0	86	10	21
2014	3 to 10 years in the federal public service	39	41	7	11	3	0	79	14	197
2014	11 to 20 years in the federal public service	44	39	8	5	3	0	84	8	215
2014	More than 20 years in the federal public service	54	32	6	6	2	0	86	8	142
2011	Less than 3 years in the federal public service	33	40	9	15	3	0	73	19	85
2011	3 to 10 years in the federal public service	38	43	10	7	2	0	81	9	282
2011	11 to 20 years in the federal public service	48	32	9	9	2	0	80	11	144
2011	More than 20 years in the federal public service	59	32	6	2	1	0	91	3	185
2008	Less than 3 years in the federal public service	32	40	9	14	5	0	72	19	129
2008	3 to 10 years in the federal public service	38	44	8	8	2	0	82	10	266
2008	11 to 20 years in the federal public service	51	38	6	1	4	0	89	5	157
2008	More than 20 years in the federal public service	55	33	6	3	2	0	89	5	210

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	45	45	5	5	1	0	0	90	6	86
2017	3 to 10 years in the federal public service	47	40	7	4	1	1	0	87	5	152
2017	11 to 20 years in the federal public service	51	35	7	5	2	0	0	85	8	227
2017	More than 20 years in the federal public service	54	34	8	3	1	1	0	88	3	114
2014	Less than 3 years in the federal public service	42	30	8	5	0	5	10	85	6	21
2014	3 to 10 years in the federal public service	48	36	8	7	0	0	0	84	7	197
2014	11 to 20 years in the federal public service	48	36	5	8	2	1	0	85	10	214
2014	More than 20 years in the federal public service	52	35	6	6	2	0	0	86	8	143

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	48	25	13	5	6	2	1	76	11	86
2017	3 to 10 years in the federal public service	47	31	9	8	5	0	1	78	13	152
2017	11 to 20 years in the federal public service	48	32	8	8	4	0	0	80	12	229
2017	More than 20 years in the federal public service	47	34	10	6	3	0	0	81	9	113
2014	Less than 3 years in the federal public service	59	13	10	9	0	5	4	79	10	21
2014	3 to 10 years in the federal public service	42	31	13	9	5	0	0	73	14	197
2014	11 to 20 years in the federal public service	39	37	10	9	5	0	0	76	14	215
2014	More than 20 years in the federal public service	48	37	7	5	2	0	1	86	7	142
2011	Less than 3 years in the federal public service	48	36	8	4	0	1	2	87	5	85
2011	3 to 10 years in the federal public service	42	36	8	7	6	0	0	79	13	282
2011	11 to 20 years in the federal public service	39	39	8	8	5	0	0	79	13	144
2011	More than 20 years in the federal public service	52	32	6	8	2	0	0	84	10	186

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	24	15	17	9	5	7	23	56	20	86
2017	3 to 10 years in the federal public service	34	20	12	14	5	1	13	63	23	152
2017	11 to 20 years in the federal public service	26	18	14	9	12	2	19	57	26	229
2017	More than 20 years in the federal public service	26	16	13	9	7	2	28	59	23	114
2014	Less than 3 years in the federal public service	24	9	21	0	5	9	33	55	9	21
2014	3 to 10 years in the federal public service	31	19	10	15	9	2	15	60	29	197
2014	11 to 20 years in the federal public service	25	27	11	8	11	1	17	63	23	215
2014	More than 20 years in the federal public service	26	22	8	8	11	1	23	64	25	143
2011	Less than 3 years in the federal public service	31	23	10	7	6	5	18	70	16	85
2011	3 to 10 years in the federal public service	28	27	9	11	10	2	13	65	25	280
2011	11 to 20 years in the federal public service	22	23	10	9	12	4	20	59	28	143
2011	More than 20 years in the federal public service	29	22	8	12	11	1	16	62	28	186
2008	Less than 3 years in the federal public service	38	24	12	8	5	4	11	72	14	129
2008	3 to 10 years in the federal public service	36	26	9	9	8	2	10	70	20	266
2008	11 to 20 years in the federal public service	31	26	6	14	7	2	14	68	25	157
2008	More than 20 years in the federal public service	31	18	5	11	13	3	18	62	31	210

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	34	45	12	5	4	0	79	9	86
2017	3 to 10 years in the federal public service	26	49	8	8	9	0	75	17	152
2017	11 to 20 years in the federal public service	27	48	12	8	4	0	75	13	228
2017	More than 20 years in the federal public service	36	32	16	12	2	1	69	15	114
2014	Less than 3 years in the federal public service	42	30	13	10	5	0	72	15	21
2014	3 to 10 years in the federal public service	20	49	13	11	7	0	69	18	197
2014	11 to 20 years in the federal public service	31	45	10	10	4	0	76	14	215
2014	More than 20 years in the federal public service	38	39	15	6	3	0	77	9	143
2011	Less than 3 years in the federal public service	32	39	17	8	5	0	70	13	85
2011	3 to 10 years in the federal public service	28	43	15	8	5	0	71	14	282
2011	11 to 20 years in the federal public service	39	34	15	8	4	0	73	13	142
2011	More than 20 years in the federal public service	52	32	11	4	1	0	84	5	185
2008	Less than 3 years in the federal public service	27	46	9	14	4	0	73	18	128
2008	3 to 10 years in the federal public service	31	40	16	10	3	0	71	14	265
2008	11 to 20 years in the federal public service	35	48	10	4	3	0	83	7	155
2008	More than 20 years in the federal public service	42	41	7	7	4	0	83	10	206

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	41	34	12	5	4	2	1	78	9	86
2017	3 to 10 years in the federal public service	27	33	15	15	9	1	0	61	24	152
2017	11 to 20 years in the federal public service	23	38	19	11	8	0	0	62	19	229
2017	More than 20 years in the federal public service	31	34	13	19	3	0	0	65	22	114
2014	Less than 3 years in the federal public service	48	34	8	10	0	0	0	82	10	21
2014	3 to 10 years in the federal public service	23	31	19	18	8	0	1	54	26	196
2014	11 to 20 years in the federal public service	30	35	12	15	7	0	0	65	22	215
2014	More than 20 years in the federal public service	26	44	13	10	6	1	0	71	16	143
2011	Less than 3 years in the federal public service	34	42	15	7	1	1	0	76	8	85
2011	3 to 10 years in the federal public service	28	35	18	12	8	0	0	63	19	281
2011	11 to 20 years in the federal public service	20	39	19	12	9	1	0	60	21	144
2011	More than 20 years in the federal public service	35	40	11	13	1	1	0	75	14	185

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	34	43	8	10	4	78	14	86
2017	3 to 10 years in the federal public service	27	41	13	14	5	68	19	152
2017	11 to 20 years in the federal public service	30	45	10	11	4	75	15	229
2017	More than 20 years in the federal public service	35	43	10	9	3	78	12	114

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	36	43	11	6	3	0	0	79	9	86
2017	3 to 10 years in the federal public service	36	46	8	7	3	1	0	82	10	151
2017	11 to 20 years in the federal public service	43	43	9	3	2	0	0	86	5	227
2017	More than 20 years in the federal public service	49	36	6	6	2	1	1	86	8	114
2014	Less than 3 years in the federal public service	49	36	10	5	0	0	0	85	5	21
2014	3 to 10 years in the federal public service	35	46	13	4	2	0	0	81	6	197
2014	11 to 20 years in the federal public service	46	40	8	4	2	1	0	87	6	215
2014	More than 20 years in the federal public service	51	37	9	1	2	1	0	88	3	143
2011	Less than 3 years in the federal public service	45	41	12	1	0	1	0	87	1	85
2011	3 to 10 years in the federal public service	43	40	10	4	3	0	0	84	7	282
2011	11 to 20 years in the federal public service	51	40	6	2	1	0	0	91	3	143
2011	More than 20 years in the federal public service	63	31	3	2	1	0	1	94	3	184
2008	Less than 3 years in the federal public service	48	38	8	3	2	1	0	87	4	129
2008	3 to 10 years in the federal public service	44	40	8	3	4	1	0	84	7	266
2008	11 to 20 years in the federal public service	52	39	5	3	1	1	0	92	4	156
2008	More than 20 years in the federal public service	56	33	5	5	2	0	0	89	7	208

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	35	38	17	5	5	0	74	9	86
2017	3 to 10 years in the federal public service	28	40	14	8	10	1	68	18	151
2017	11 to 20 years in the federal public service	28	39	18	8	6	1	67	15	228
2017	More than 20 years in the federal public service	33	31	15	16	4	1	64	21	114

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	42	38	13	3	3	0	81	7	86
2017	3 to 10 years in the federal public service	39	39	12	7	2	1	79	9	151
2017	11 to 20 years in the federal public service	48	38	10	1	3	0	86	4	228
2017	More than 20 years in the federal public service	49	37	8	4	3	0	85	7	114
2014	Less than 3 years in the federal public service	68	27	5	0	0	0	95	0	21
2014	3 to 10 years in the federal public service	51	37	7	4	2	0	88	6	197
2014	11 to 20 years in the federal public service	55	31	9	2	2	0	87	4	215
2014	More than 20 years in the federal public service	63	28	6	1	1	0	91	3	143
2011	Less than 3 years in the federal public service	53	34	12	0	1	0	87	1	85
2011	3 to 10 years in the federal public service	46	38	9	6	1	0	84	7	280
2011	11 to 20 years in the federal public service	59	31	7	2	0	1	91	2	143
2011	More than 20 years in the federal public service	70	23	6	1	0	0	93	1	185

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	29	44	11	7	7	2	0	75	14	86
2017	3 to 10 years in the federal public service	28	41	13	9	8	0	1	70	17	152
2017	11 to 20 years in the federal public service	27	45	14	11	4	0	0	72	14	228
2017	More than 20 years in the federal public service	41	39	8	10	3	0	0	80	12	114
2014	Less than 3 years in the federal public service	30	37	14	9	10	0	0	67	19	21
2014	3 to 10 years in the federal public service	19	43	19	13	6	0	0	62	19	197
2014	11 to 20 years in the federal public service	26	41	11	13	8	0	0	67	21	215
2014	More than 20 years in the federal public service	33	38	15	9	3	0	1	72	13	142
2011	Less than 3 years in the federal public service	34	46	7	7	2	2	1	83	9	84
2011	3 to 10 years in the federal public service	29	43	10	11	6	0	0	73	17	280
2011	11 to 20 years in the federal public service	33	36	12	12	7	0	0	69	19	142
2011	More than 20 years in the federal public service	42	40	9	7	2	0	1	82	9	185

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	43	32	13	6	5	1	75	12	86
2017	3 to 10 years in the federal public service	41	25	15	7	11	0	67	18	152
2017	11 to 20 years in the federal public service	32	40	14	7	6	0	73	13	227
2017	More than 20 years in the federal public service	37	32	15	13	3	1	69	16	114
2014	Less than 3 years in the federal public service	53	14	14	9	5	5	70	14	21
2014	3 to 10 years in the federal public service	26	40	12	15	6	0	66	21	197
2014	11 to 20 years in the federal public service	30	38	13	13	5	0	69	18	215
2014	More than 20 years in the federal public service	28	38	18	9	6	1	67	15	143

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	34	42	15	6	3	0	0	76	9	86
2017	3 to 10 years in the federal public service	33	38	12	12	6	0	0	71	17	152
2017	11 to 20 years in the federal public service	28	46	14	8	3	0	1	75	11	227
2017	More than 20 years in the federal public service	38	30	15	7	7	0	3	70	14	114
2014	Less than 3 years in the federal public service	53	28	19	0	0	0	0	81	0	21
2014	3 to 10 years in the federal public service	31	38	16	9	6	0	0	70	15	197
2014	11 to 20 years in the federal public service	31	39	14	10	6	0	0	71	15	215
2014	More than 20 years in the federal public service	32	42	14	8	4	0	0	74	12	143
2011	Less than 3 years in the federal public service	51	37	5	4	1	1	1	89	6	84
2011	3 to 10 years in the federal public service	37	42	11	7	2	0	0	79	9	280
2011	11 to 20 years in the federal public service	42	39	11	3	3	1	1	83	6	143
2011	More than 20 years in the federal public service	46	39	10	3	1	0	0	86	4	185

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	46	40	4	6	5	86	10	86
2017	3 to 10 years in the federal public service	30	45	11	5	8	75	14	152
2017	11 to 20 years in the federal public service	31	47	13	5	3	79	8	228
2017	More than 20 years in the federal public service	43	30	16	9	3	73	11	114
2014	Less than 3 years in the federal public service	58	23	14	5	0	81	5	21
2014	3 to 10 years in the federal public service	27	48	13	9	2	76	11	197
2014	11 to 20 years in the federal public service	35	42	13	5	5	77	10	215
2014	More than 20 years in the federal public service	45	35	14	5	1	80	5	143
2011	Less than 3 years in the federal public service	50	26	13	9	3	75	12	85
2011	3 to 10 years in the federal public service	34	47	9	6	4	81	10	281
2011	11 to 20 years in the federal public service	42	39	10	6	3	81	9	143
2011	More than 20 years in the federal public service	54	35	8	2	1	90	2	186
2008	Less than 3 years in the federal public service	31	51	8	7	4	82	10	129
2008	3 to 10 years in the federal public service	37	43	9	9	2	80	11	267
2008	11 to 20 years in the federal public service	41	47	7	3	3	88	6	156
2008	More than 20 years in the federal public service	49	37	5	5	4	86	8	208

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	62	29	7	2	0	0	0	91	2	86
2017	3 to 10 years in the federal public service	37	34	15	11	2	0	1	71	14	151
2017	11 to 20 years in the federal public service	35	35	16	6	5	1	1	72	12	229
2017	More than 20 years in the federal public service	50	24	10	8	6	1	1	76	15	113
2014	Less than 3 years in the federal public service	58	28	14	0	0	0	0	86	0	21
2014	3 to 10 years in the federal public service	50	31	13	4	1	1	0	82	5	197
2014	11 to 20 years in the federal public service	39	35	13	7	4	0	0	75	11	215
2014	More than 20 years in the federal public service	39	36	16	5	5	0	0	75	9	143
2011	Less than 3 years in the federal public service	53	29	14	3	1	0	0	82	4	85
2011	3 to 10 years in the federal public service	39	37	15	4	4	0	1	77	8	281
2011	11 to 20 years in the federal public service	31	36	19	9	4	0	1	68	13	144
2011	More than 20 years in the federal public service	27	35	23	11	3	0	1	63	15	185
2008	Less than 3 years in the federal public service	49	34	12	4	1	0	0	83	5	129
2008	3 to 10 years in the federal public service	29	37	18	14	2	0	1	67	15	266
2008	11 to 20 years in the federal public service	29	32	23	7	8	0	1	62	15	157
2008	More than 20 years in the federal public service	28	35	22	9	6	0	0	63	15	209

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	5	12	36	20	15	4	8	40	19	85
2017	3 to 10 years in the federal public service	11	21	34	17	12	1	4	30	34	152
2017	11 to 20 years in the federal public service	10	27	40	12	8	1	2	20	38	228
2017	More than 20 years in the federal public service	7	25	38	18	11	0	1	29	32	114
2014	Less than 3 years in the federal public service	14	15	34	9	9	5	13	23	36	21
2014	3 to 10 years in the federal public service	9	23	34	26	5	2	2	32	33	197
2014	11 to 20 years in the federal public service	10	25	41	15	6	2	1	22	36	214
2014	More than 20 years in the federal public service	10	24	42	20	3	1	1	23	34	143
2011	Less than 3 years in the federal public service	4	18	42	21	13	0	2	35	22	85
2011	3 to 10 years in the federal public service	10	22	35	22	8	0	5	31	33	282
2011	11 to 20 years in the federal public service	10	18	42	20	6	1	3	27	29	143
2011	More than 20 years in the federal public service	12	25	33	23	6	1	2	30	37	185
2008	Less than 3 years in the federal public service	8	18	37	20	14	1	1	35	27	129
2008	3 to 10 years in the federal public service	13	31	32	19	3	0	1	23	45	267
2008	11 to 20 years in the federal public service	10	31	36	13	7	0	2	21	42	157
2008	More than 20 years in the federal public service	15	35	33	13	4	0	0	17	50	208

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	5	9	16	20	30	11	9	62	18	85
2017	3 to 10 years in the federal public service	13	13	31	13	20	1	9	37	28	150
2017	11 to 20 years in the federal public service	10	23	38	16	10	2	2	27	34	228
2017	More than 20 years in the federal public service	12	24	35	18	10	1	0	29	36	112
2014	Less than 3 years in the federal public service	0	10	38	18	5	5	24	33	15	21
2014	3 to 10 years in the federal public service	7	19	30	25	13	2	4	41	27	197
2014	11 to 20 years in the federal public service	11	18	26	31	11	2	1	43	30	214
2014	More than 20 years in the federal public service	10	11	40	24	12	1	2	37	22	143
2011	Less than 3 years in the federal public service	2	16	20	32	22	4	5	58	20	85
2011	3 to 10 years in the federal public service	7	13	25	33	17	2	3	52	21	281
2011	11 to 20 years in the federal public service	8	17	36	22	12	1	4	36	26	143
2011	More than 20 years in the federal public service	5	16	34	27	11	1	6	41	22	186
2008	Less than 3 years in the federal public service	6	13	27	24	18	7	4	47	22	129
2008	3 to 10 years in the federal public service	11	26	27	22	12	1	1	35	38	267
2008	11 to 20 years in the federal public service	10	23	30	20	12	3	2	33	35	157
2008	More than 20 years in the federal public service	15	25	30	20	7	1	1	28	42	208

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	5	14	34	15	17	7	7	37	23	85
2017	3 to 10 years in the federal public service	13	26	31	13	10	2	6	25	42	151
2017	11 to 20 years in the federal public service	21	24	27	14	9	2	3	24	47	227
2017	More than 20 years in the federal public service	15	24	30	17	11	1	3	28	41	114
2014	Less than 3 years in the federal public service	29	20	14	9	0	5	22	12	68	21
2014	3 to 10 years in the federal public service	18	26	28	16	6	2	5	24	47	197
2014	11 to 20 years in the federal public service	18	30	33	9	7	1	2	16	49	215
2014	More than 20 years in the federal public service	21	27	35	11	3	1	1	14	49	143
2011	Less than 3 years in the federal public service	10	17	27	25	12	3	6	41	29	85
2011	3 to 10 years in the federal public service	13	21	29	25	7	1	4	34	36	282
2011	11 to 20 years in the federal public service	18	23	32	16	7	0	4	24	43	142
2011	More than 20 years in the federal public service	13	21	27	24	9	1	4	35	37	185
2008	Less than 3 years in the federal public service	8	15	25	26	18	5	4	48	25	128
2008	3 to 10 years in the federal public service	11	29	29	20	6	1	4	27	42	267
2008	11 to 20 years in the federal public service	16	23	26	23	7	2	4	32	41	157
2008	More than 20 years in the federal public service	19	29	30	10	6	1	4	17	51	207

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	1	6	17	23	39	5	9	72	8	85
2017	3 to 10 years in the federal public service	10	9	37	20	17	1	7	39	20	151
2017	11 to 20 years in the federal public service	7	24	32	26	8	1	2	35	32	226
2017	More than 20 years in the federal public service	4	22	38	23	13	0	1	36	26	114
2014	Less than 3 years in the federal public service	0	5	38	19	11	5	22	41	6	21
2014	3 to 10 years in the federal public service	4	17	32	27	14	1	4	44	22	196
2014	11 to 20 years in the federal public service	8	14	42	25	9	1	1	35	22	213
2014	More than 20 years in the federal public service	6	20	39	28	5	2	1	34	27	143
2011	Less than 3 years in the federal public service	5	13	21	30	23	2	6	58	19	85
2011	3 to 10 years in the federal public service	8	15	36	27	11	1	2	40	24	282
2011	11 to 20 years in the federal public service	7	19	36	24	9	1	4	35	27	143
2011	More than 20 years in the federal public service	10	24	31	26	6	0	2	33	35	186
2008	Less than 3 years in the federal public service	2	8	26	35	24	1	4	62	11	129
2008	3 to 10 years in the federal public service	7	21	34	25	11	0	2	36	28	267
2008	11 to 20 years in the federal public service	10	20	41	18	7	1	3	26	31	157
2008	More than 20 years in the federal public service	11	26	42	15	5	0	1	20	37	210

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	4	11	17	22	36	2	8	64	17	86
2017	3 to 10 years in the federal public service	17	19	28	16	11	3	7	29	39	150
2017	11 to 20 years in the federal public service	15	21	34	17	9	1	3	27	37	225
2017	More than 20 years in the federal public service	12	16	33	24	13	0	2	37	29	114
2014	Less than 3 years in the federal public service	5	19	25	18	9	5	18	36	32	21
2014	3 to 10 years in the federal public service	19	22	29	15	9	1	5	25	44	196
2014	11 to 20 years in the federal public service	19	27	29	14	7	1	3	21	48	214
2014	More than 20 years in the federal public service	17	23	38	16	4	1	1	21	41	143
2011	Less than 3 years in the federal public service	7	19	15	26	23	4	6	54	29	83
2011	3 to 10 years in the federal public service	15	23	33	16	8	0	4	26	40	281
2011	11 to 20 years in the federal public service	22	25	28	13	5	1	6	20	50	143
2011	More than 20 years in the federal public service	14	25	31	19	7	0	4	27	40	185
2008	Less than 3 years in the federal public service	7	12	27	25	22	1	6	50	21	129
2008	3 to 10 years in the federal public service	19	18	31	17	11	0	4	29	39	267
2008	11 to 20 years in the federal public service	15	27	29	14	8	2	5	23	45	157
2008	More than 20 years in the federal public service	19	28	34	9	7	1	2	16	49	209

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	9	17	22	11	19	11	11	38	33	85
2017	3 to 10 years in the federal public service	19	24	24	18	8	3	4	28	47	152
2017	11 to 20 years in the federal public service	17	26	26	16	10	2	4	27	45	227
2017	More than 20 years in the federal public service	10	30	31	19	8	2	1	28	41	114
2014	Less than 3 years in the federal public service	5	16	13	10	18	5	32	46	34	21
2014	3 to 10 years in the federal public service	7	18	25	31	12	1	5	46	27	196
2014	11 to 20 years in the federal public service	6	18	32	25	12	2	5	41	26	214
2014	More than 20 years in the federal public service	11	16	36	22	10	2	3	34	28	143
2011	Less than 3 years in the federal public service	5	14	20	21	23	6	11	53	23	85
2011	3 to 10 years in the federal public service	7	19	26	28	15	1	5	46	27	282
2011	11 to 20 years in the federal public service	11	15	31	24	14	1	6	40	28	143
2011	More than 20 years in the federal public service	7	20	37	20	11	0	5	33	28	186
2008	Less than 3 years in the federal public service	9	23	22	20	17	6	4	41	34	129
2008	3 to 10 years in the federal public service	18	28	30	13	9	0	3	22	47	267
2008	11 to 20 years in the federal public service	11	29	34	17	4	1	4	22	42	157
2008	More than 20 years in the federal public service	19	31	30	11	5	1	3	17	52	207

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	9	17	20	18	21	9	6	45	31	84
2017	3 to 10 years in the federal public service	15	19	38	14	7	3	4	23	36	150
2017	11 to 20 years in the federal public service	15	18	36	17	7	3	4	25	36	229
2017	More than 20 years in the federal public service	10	20	41	15	11	2	1	26	31	114
2014	Less than 3 years in the federal public service	11	30	18	9	0	5	27	13	60	21
2014	3 to 10 years in the federal public service	11	18	38	20	7	3	3	29	31	196
2014	11 to 20 years in the federal public service	13	21	39	16	6	3	2	23	36	213
2014	More than 20 years in the federal public service	16	22	38	18	5	0	1	23	39	143

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	63	26	4	2	3	1	1	90	6	85
2017	3 to 10 years in the federal public service	62	26	5	3	3	1	2	90	6	151
2017	11 to 20 years in the federal public service	62	26	4	5	3	0	0	89	8	229
2017	More than 20 years in the federal public service	63	31	1	5	0	0	0	94	5	114
2014	Less than 3 years in the federal public service	66	19	0	10	5	0	0	85	15	21
2014	3 to 10 years in the federal public service	69	21	4	5	1	0	0	90	6	197
2014	11 to 20 years in the federal public service	70	20	3	5	2	0	0	90	7	215
2014	More than 20 years in the federal public service	81	13	1	3	1	0	0	95	4	143
2011	Less than 3 years in the federal public service	60	26	6	5	0	0	3	89	5	85
2011	3 to 10 years in the federal public service	70	19	2	5	3	0	1	90	8	282
2011	11 to 20 years in the federal public service	66	22	4	5	2	0	1	89	7	143
2011	More than 20 years in the federal public service	74	20	1	3	1	0	1	94	4	186
2008	Less than 3 years in the federal public service	72	18	2	5	3	0	1	91	8	129
2008	3 to 10 years in the federal public service	69	18	4	5	3	0	1	88	9	266
2008	11 to 20 years in the federal public service	67	19	4	4	4	0	2	88	8	157
2008	More than 20 years in the federal public service	75	13	4	5	1	0	1	89	6	210

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	36	34	9	2	5	12	2	81	8	86
2017	3 to 10 years in the federal public service	27	33	12	12	6	5	5	67	20	150
2017	11 to 20 years in the federal public service	26	29	18	9	9	3	6	61	20	228
2017	More than 20 years in the federal public service	30	33	18	7	5	3	4	68	13	113
2014	Less than 3 years in the federal public service	39	10	17	0	5	15	14	70	6	21
2014	3 to 10 years in the federal public service	27	31	16	12	8	3	3	61	22	197
2014	11 to 20 years in the federal public service	25	30	19	10	8	4	4	59	21	215
2014	More than 20 years in the federal public service	30	33	17	5	7	5	3	69	13	143

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	52	32	6	7	3	0	84	10	86
2017	3 to 10 years in the federal public service	42	34	11	7	5	1	77	12	152
2017	11 to 20 years in the federal public service	48	30	6	9	6	1	79	15	229
2017	More than 20 years in the federal public service	54	27	9	5	4	1	82	9	114
2014	Less than 3 years in the federal public service	45	42	5	4	4	0	87	8	21
2014	3 to 10 years in the federal public service	42	31	11	11	5	0	73	16	197
2014	11 to 20 years in the federal public service	48	29	8	8	7	1	77	15	215
2014	More than 20 years in the federal public service	51	27	10	7	4	0	78	12	143

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	41	44	6	6	1	2	0	87	7	86
2017	3 to 10 years in the federal public service	34	37	12	7	6	3	1	74	13	152
2017	11 to 20 years in the federal public service	39	35	12	9	4	0	0	75	13	229
2017	More than 20 years in the federal public service	36	43	12	2	4	3	0	82	6	114
2014	Less than 3 years in the federal public service	37	30	24	0	4	5	0	71	4	21
2014	3 to 10 years in the federal public service	33	42	13	8	3	1	0	76	11	197
2014	11 to 20 years in the federal public service	32	40	12	7	6	1	2	74	13	215
2014	More than 20 years in the federal public service	34	43	10	6	5	1	0	79	11	143
2011	Less than 3 years in the federal public service	39	39	10	6	0	5	1	83	6	85
2011	3 to 10 years in the federal public service	34	42	9	10	4	0	1	77	14	282
2011	11 to 20 years in the federal public service	37	42	8	7	4	2	0	80	12	143
2011	More than 20 years in the federal public service	41	38	11	8	2	2	0	80	10	186
2008	Less than 3 years in the federal public service	43	35	9	6	5	1	1	80	11	129
2008	3 to 10 years in the federal public service	37	38	11	11	3	0	1	76	14	267
2008	11 to 20 years in the federal public service	37	45	6	7	3	1	1	84	10	157
2008	More than 20 years in the federal public service	36	44	6	7	3	3	1	83	10	210

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	41	20	10	9	4	10	6	72	15	86
2017	3 to 10 years in the federal public service	37	33	8	8	4	9	0	77	13	152
2017	11 to 20 years in the federal public service	32	28	10	14	8	8	0	65	23	229
2017	More than 20 years in the federal public service	37	24	17	7	4	11	0	68	13	114
2014	Less than 3 years in the federal public service	33	34	10	5	9	9	0	73	15	21
2014	3 to 10 years in the federal public service	30	35	15	9	6	4	2	68	16	197
2014	11 to 20 years in the federal public service	29	30	11	9	9	10	2	67	20	215
2014	More than 20 years in the federal public service	38	30	11	8	6	6	1	73	16	143
2011	Less than 3 years in the federal public service	55	20	9	4	0	11	1	85	4	85
2011	3 to 10 years in the federal public service	43	27	11	7	6	6	0	74	14	280
2011	11 to 20 years in the federal public service	42	30	7	8	7	5	1	76	16	143
2011	More than 20 years in the federal public service	45	26	11	9	3	5	1	76	13	185
2008	Less than 3 years in the federal public service	50	22	11	3	3	8	2	81	7	129
2008	3 to 10 years in the federal public service	42	29	12	9	4	4	0	74	14	266
2008	11 to 20 years in the federal public service	47	31	4	7	6	4	1	82	14	156
2008	More than 20 years in the federal public service	43	25	10	7	6	8	1	75	14	209

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	9	19	15	15	7	31	5	44	33	86
2017	3 to 10 years in the federal public service	12	26	18	17	10	15	3	46	33	152
2017	11 to 20 years in the federal public service	14	22	14	21	11	15	3	43	40	229
2017	More than 20 years in the federal public service	17	31	17	16	7	11	2	55	26	114
2014	Less than 3 years in the federal public service	14	21	14	10	9	17	14	52	28	21
2014	3 to 10 years in the federal public service	10	20	17	15	20	15	2	37	43	197
2014	11 to 20 years in the federal public service	9	24	19	14	16	15	2	40	37	214
2014	More than 20 years in the federal public service	10	25	19	15	9	16	6	46	30	143

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	57	35	3	2	2	0	92	5	86
2017	3 to 10 years in the federal public service	45	35	8	9	2	1	81	11	152
2017	11 to 20 years in the federal public service	41	44	8	7	1	0	84	8	229
2017	More than 20 years in the federal public service	45	46	6	3	0	0	91	3	114
2014	Less than 3 years in the federal public service	72	23	5	0	0	0	95	0	21
2014	3 to 10 years in the federal public service	38	44	10	6	2	1	83	8	197
2014	11 to 20 years in the federal public service	36	46	8	6	4	0	82	10	215
2014	More than 20 years in the federal public service	54	33	7	4	2	0	87	6	143

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	43	31	9	7	4	1	4	78	12	86
2017	3 to 10 years in the federal public service	46	30	9	9	4	1	1	78	13	152
2017	11 to 20 years in the federal public service	40	36	11	7	5	0	1	77	13	229
2017	More than 20 years in the federal public service	38	39	9	9	3	0	2	79	12	114
2014	Less than 3 years in the federal public service	62	18	15	0	5	0	0	80	5	21
2014	3 to 10 years in the federal public service	33	36	13	11	7	0	1	69	18	197
2014	11 to 20 years in the federal public service	36	34	14	9	5	1	1	72	14	215
2014	More than 20 years in the federal public service	40	37	10	6	7	0	0	78	13	143
2011	Less than 3 years in the federal public service	44	40	13	2	1	0	0	84	3	85
2011	3 to 10 years in the federal public service	38	34	12	9	6	0	1	72	15	282
2011	11 to 20 years in the federal public service	37	35	15	6	5	1	1	73	12	144
2011	More than 20 years in the federal public service	44	37	9	5	3	0	1	83	8	186
2008	Less than 3 years in the federal public service	35	35	14	7	8	0	2	71	15	128
2008	3 to 10 years in the federal public service	25	36	16	15	7	1	0	61	23	267
2008	11 to 20 years in the federal public service	33	39	13	6	7	1	1	73	13	156
2008	More than 20 years in the federal public service	35	36	11	10	7	0	1	72	17	209

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	58	27	5	6	1	4	0	88	8	85
2017	3 to 10 years in the federal public service	50	27	9	5	4	5	1	81	9	152
2017	11 to 20 years in the federal public service	49	29	11	4	5	2	0	79	9	229
2017	More than 20 years in the federal public service	41	37	12	7	1	1	1	80	9	114
2014	Less than 3 years in the federal public service	56	30	9	0	0	5	0	91	0	21
2014	3 to 10 years in the federal public service	39	34	12	10	3	2	1	75	13	197
2014	11 to 20 years in the federal public service	37	34	14	7	5	3	0	74	12	215
2014	More than 20 years in the federal public service	45	31	10	8	3	2	1	78	12	143
2011	Less than 3 years in the federal public service	57	36	1	3	1	1	1	94	5	84
2011	3 to 10 years in the federal public service	42	33	10	7	6	2	1	77	13	280
2011	11 to 20 years in the federal public service	42	32	14	6	5	2	0	75	12	144
2011	More than 20 years in the federal public service	50	33	9	3	3	1	1	85	6	186
2008	Less than 3 years in the federal public service	44	31	7	10	3	2	3	79	13	128
2008	3 to 10 years in the federal public service	38	27	12	11	7	4	1	68	19	266
2008	11 to 20 years in the federal public service	43	34	10	8	4	1	0	78	12	156
2008	More than 20 years in the federal public service	39	37	10	7	5	2	0	78	12	209

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	50	31	9	8	0	0	1	82	8	86
2017	3 to 10 years in the federal public service	50	27	10	8	4	1	0	78	12	152
2017	11 to 20 years in the federal public service	45	35	8	8	4	0	0	80	11	229
2017	More than 20 years in the federal public service	40	45	5	4	5	0	1	86	9	114
2014	Less than 3 years in the federal public service	57	18	15	5	5	0	0	75	10	21
2014	3 to 10 years in the federal public service	39	38	7	10	6	1	0	77	16	195
2014	11 to 20 years in the federal public service	40	35	10	8	6	0	0	76	14	215
2014	More than 20 years in the federal public service	41	37	9	9	5	0	0	77	13	143
2011	Less than 3 years in the federal public service	54	36	6	1	2	0	1	90	4	85
2011	3 to 10 years in the federal public service	42	35	10	6	6	0	1	78	13	282
2011	11 to 20 years in the federal public service	39	34	14	8	4	2	0	75	12	144
2011	More than 20 years in the federal public service	47	37	8	5	1	1	1	85	7	184
2008	Less than 3 years in the federal public service	45	32	11	6	5	0	1	78	11	128
2008	3 to 10 years in the federal public service	38	29	9	15	8	1	1	68	22	267
2008	11 to 20 years in the federal public service	39	38	11	8	3	0	1	78	11	156
2008	More than 20 years in the federal public service	35	41	9	9	4	0	0	77	14	209

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	90	8	0	0	0	0	1	100	0	86
2017	3 to 10 years in the federal public service	84	11	2	2	1	0	0	95	3	152
2017	11 to 20 years in the federal public service	79	16	2	2	1	0	0	95	2	229
2017	More than 20 years in the federal public service	74	20	2	2	1	0	1	96	3	114
2014	Less than 3 years in the federal public service	87	13	0	0	0	0	0	100	0	21
2014	3 to 10 years in the federal public service	79	15	2	2	2	0	0	94	4	197
2014	11 to 20 years in the federal public service	78	14	4	3	2	0	0	92	5	215
2014	More than 20 years in the federal public service	84	12	0	1	1	1	1	97	3	143
2011	Less than 3 years in the federal public service	84	14	1	1	0	0	0	98	1	85
2011	3 to 10 years in the federal public service	85	10	2	2	1	0	0	95	3	281
2011	11 to 20 years in the federal public service	75	13	6	3	1	0	1	89	5	144
2011	More than 20 years in the federal public service	86	12	1	1	1	0	1	98	2	186
2008	Less than 3 years in the federal public service	83	11	3	1	1	0	1	95	2	128
2008	3 to 10 years in the federal public service	80	11	3	2	2	0	2	93	4	266
2008	11 to 20 years in the federal public service	79	12	2	3	3	0	2	92	5	157
2008	More than 20 years in the federal public service	82	10	1	2	3	0	1	94	5	208

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	52	21	4	3	4	9	7	87	8	86
2017	3 to 10 years in the federal public service	54	28	6	4	4	3	1	85	9	152
2017	11 to 20 years in the federal public service	55	24	5	9	4	2	1	82	13	228
2017	More than 20 years in the federal public service	48	27	11	5	3	1	6	80	8	114
2014	Less than 3 years in the federal public service	60	14	13	0	5	0	8	80	6	21
2014	3 to 10 years in the federal public service	53	28	4	6	5	1	4	85	11	197
2014	11 to 20 years in the federal public service	47	28	7	5	6	2	3	80	12	215
2014	More than 20 years in the federal public service	55	20	6	5	4	4	7	84	9	143
2011	Less than 3 years in the federal public service	55	26	7	5	1	1	6	87	6	85
2011	3 to 10 years in the federal public service	50	26	5	8	5	1	4	80	14	282
2011	11 to 20 years in the federal public service	49	28	10	4	4	1	3	80	9	144
2011	More than 20 years in the federal public service	55	26	3	7	2	1	6	87	10	186

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	61	24	6	4	2	2	0	87	7	86
2017	3 to 10 years in the federal public service	61	22	4	9	4	1	0	84	12	152
2017	11 to 20 years in the federal public service	60	24	6	4	4	1	0	85	8	228
2017	More than 20 years in the federal public service	55	28	6	6	4	0	1	84	10	113

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	66	21	6	4	1	1	0	88	6	86
2017	3 to 10 years in the federal public service	58	22	12	3	2	3	0	82	6	152
2017	11 to 20 years in the federal public service	56	26	9	6	2	1	0	83	8	228
2017	More than 20 years in the federal public service	44	35	9	4	3	3	1	83	8	114

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	59	27	6	6	2	0	0	86	8	86
2017	3 to 10 years in the federal public service	51	27	9	7	5	2	0	79	12	152
2017	11 to 20 years in the federal public service	51	28	9	7	5	0	0	79	12	227
2017	More than 20 years in the federal public service	46	31	12	7	3	0	1	78	10	114
2014	Less than 3 years in the federal public service	62	24	0	5	9	0	0	86	14	21
2014	3 to 10 years in the federal public service	41	34	10	8	7	0	0	75	15	197
2014	11 to 20 years in the federal public service	44	27	12	8	8	1	0	72	16	215
2014	More than 20 years in the federal public service	51	30	8	7	5	0	0	81	12	143

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	3 to 10 years in the federal public service	15	44	20	2	5	5	9	69	8	41
2017	11 to 20 years in the federal public service	35	38	12	2	4	1	8	80	7	77
2017	More than 20 years in the federal public service	26	53	17	0	2	0	3	81	2	37
2014	3 to 10 years in the federal public service	16	42	4	9	11	13	5	71	24	23
2014	11 to 20 years in the federal public service	29	35	11	10	4	1	9	72	16	78
2014	More than 20 years in the federal public service	27	39	10	10	4	4	6	74	15	51

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	39	31	11	1	3	12	2	82	5	86
2017	3 to 10 years in the federal public service	28	41	13	5	5	8	0	76	10	152
2017	11 to 20 years in the federal public service	27	33	16	12	5	6	0	64	19	229
2017	More than 20 years in the federal public service	22	37	16	12	2	9	0	66	16	114
2014	Less than 3 years in the federal public service	33	37	20	0	0	9	0	78	0	21
2014	3 to 10 years in the federal public service	26	37	19	8	3	8	0	68	12	197
2014	11 to 20 years in the federal public service	19	37	16	7	7	14	0	65	16	215
2014	More than 20 years in the federal public service	33	37	15	5	2	8	0	75	8	143
2011	Less than 3 years in the federal public service	35	30	14	7	3	12	0	74	10	84
2011	3 to 10 years in the federal public service	23	30	15	13	7	10	1	61	23	280
2011	11 to 20 years in the federal public service	17	29	18	16	11	10	0	51	30	143
2011	More than 20 years in the federal public service	25	40	14	9	8	4	1	68	18	186

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	38	38	11	1	3	6	4	83	5	86
2017	3 to 10 years in the federal public service	25	45	12	9	6	2	1	73	15	152
2017	11 to 20 years in the federal public service	18	39	16	16	6	4	0	60	24	229
2017	More than 20 years in the federal public service	23	37	17	13	8	3	0	62	21	114
2014	Less than 3 years in the federal public service	33	37	16	10	0	5	0	73	10	21
2014	3 to 10 years in the federal public service	24	32	21	12	8	2	0	58	21	197
2014	11 to 20 years in the federal public service	17	39	20	14	7	4	0	58	22	215
2014	More than 20 years in the federal public service	32	32	19	10	4	2	0	65	15	143
2011	Less than 3 years in the federal public service	34	37	13	5	3	7	1	78	8	84
2011	3 to 10 years in the federal public service	22	34	21	12	10	2	0	57	22	281
2011	11 to 20 years in the federal public service	15	36	25	13	9	2	0	52	22	143
2011	More than 20 years in the federal public service	21	38	21	12	8	1	0	60	19	185
2008	Less than 3 years in the federal public service	28	41	12	4	7	7	2	75	12	129
2008	3 to 10 years in the federal public service	23	25	22	18	9	3	0	50	28	265
2008	11 to 20 years in the federal public service	16	38	16	16	9	5	0	57	26	157
2008	More than 20 years in the federal public service	20	30	17	12	16	4	0	53	30	210

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	30	37	9	7	3	11	4	78	12	86
2017	3 to 10 years in the federal public service	15	42	17	11	7	7	0	62	20	151
2017	11 to 20 years in the federal public service	10	36	22	19	7	6	0	50	27	229
2017	More than 20 years in the federal public service	16	33	29	12	8	3	0	50	20	114
2014	Less than 3 years in the federal public service	33	22	21	10	5	10	0	60	17	21
2014	3 to 10 years in the federal public service	15	26	22	18	10	9	0	45	31	196
2014	11 to 20 years in the federal public service	9	36	18	18	10	9	0	49	31	215
2014	More than 20 years in the federal public service	16	36	20	14	8	6	1	56	23	143
2011	Less than 3 years in the federal public service	18	43	15	12	0	11	1	69	13	85
2011	3 to 10 years in the federal public service	13	36	23	13	8	7	0	53	23	281
2011	11 to 20 years in the federal public service	11	40	21	12	11	3	0	54	24	144
2011	More than 20 years in the federal public service	15	43	18	13	5	5	0	61	19	184
2008	Less than 3 years in the federal public service	21	37	15	10	5	12	0	66	17	129
2008	3 to 10 years in the federal public service	11	26	27	22	9	5	0	39	33	267
2008	11 to 20 years in the federal public service	9	37	20	19	8	6	0	49	29	157
2008	More than 20 years in the federal public service	7	35	17	24	11	6	0	45	36	210

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	33	36	10	7	2	8	4	78	10	86
2017	3 to 10 years in the federal public service	23	41	13	9	10	4	0	66	20	151
2017	11 to 20 years in the federal public service	21	34	16	16	9	4	0	58	26	229
2017	More than 20 years in the federal public service	25	31	22	8	8	6	0	60	17	114
2014	Less than 3 years in the federal public service	28	23	26	10	0	14	0	58	11	21
2014	3 to 10 years in the federal public service	16	27	16	19	11	10	0	48	34	197
2014	11 to 20 years in the federal public service	15	27	20	18	10	10	0	47	31	215
2014	More than 20 years in the federal public service	25	30	20	10	9	6	0	58	20	143
2011	Less than 3 years in the federal public service	29	29	15	13	4	9	1	65	18	85
2011	3 to 10 years in the federal public service	16	32	20	13	10	9	0	53	25	277
2011	11 to 20 years in the federal public service	14	35	25	13	8	6	0	52	22	144
2011	More than 20 years in the federal public service	20	39	18	12	6	4	1	63	19	184
2008	Less than 3 years in the federal public service	21	33	19	7	6	13	0	62	15	129
2008	3 to 10 years in the federal public service	13	31	19	20	10	7	0	47	32	265
2008	11 to 20 years in the federal public service	15	33	20	13	8	11	0	54	24	157
2008	More than 20 years in the federal public service	17	33	16	13	15	5	0	53	30	210

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	30	33	15	9	3	7	2	70	14	86
2017	3 to 10 years in the federal public service	16	40	19	14	8	3	0	57	23	151
2017	11 to 20 years in the federal public service	15	44	18	13	8	1	0	60	21	229
2017	More than 20 years in the federal public service	13	39	21	16	9	1	0	53	25	114
2014	Less than 3 years in the federal public service	28	29	15	14	0	14	0	66	17	21
2014	3 to 10 years in the federal public service	14	31	19	18	14	3	0	47	34	197
2014	11 to 20 years in the federal public service	11	36	20	18	12	4	0	49	31	214
2014	More than 20 years in the federal public service	17	39	24	13	6	2	0	57	19	143
2011	Less than 3 years in the federal public service	26	31	16	14	2	10	0	64	18	85
2011	3 to 10 years in the federal public service	16	40	17	15	11	2	0	57	26	280
2011	11 to 20 years in the federal public service	16	44	15	16	8	2	0	60	25	143
2011	More than 20 years in the federal public service	20	48	15	13	3	1	0	69	16	183
2008	Less than 3 years in the federal public service	21	34	23	14	5	3	0	57	20	129
2008	3 to 10 years in the federal public service	14	36	14	22	12	2	0	51	35	267
2008	11 to 20 years in the federal public service	11	49	12	19	8	1	0	61	27	157
2008	More than 20 years in the federal public service	11	47	12	16	11	2	0	60	28	210

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	40	39	8	7	2	4	82	10	86
2017	3 to 10 years in the federal public service	29	41	17	10	1	1	71	12	152
2017	11 to 20 years in the federal public service	23	48	15	9	4	2	72	13	229
2017	More than 20 years in the federal public service	24	44	19	5	7	1	69	12	113
2014	Less than 3 years in the federal public service	19	33	24	5	5	14	60	12	21
2014	3 to 10 years in the federal public service	26	37	16	13	7	1	63	21	197
2014	11 to 20 years in the federal public service	27	43	14	12	3	1	70	15	215
2014	More than 20 years in the federal public service	33	43	15	6	3	1	77	9	143
2011	Less than 3 years in the federal public service	41	33	14	4	1	6	79	6	85
2011	3 to 10 years in the federal public service	33	46	11	5	3	1	80	8	280
2011	11 to 20 years in the federal public service	40	41	13	5	1	1	81	6	144
2011	More than 20 years in the federal public service	38	46	9	6	1	0	84	7	185

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	41	37	4	4	1	12	0	89	6	86
2017	3 to 10 years in the federal public service	38	42	10	4	2	4	0	83	7	152
2017	11 to 20 years in the federal public service	33	48	11	4	1	2	0	83	5	229
2017	More than 20 years in the federal public service	37	46	9	2	1	5	0	87	3	113
2014	Less than 3 years in the federal public service	37	39	19	0	0	5	0	80	0	21
2014	3 to 10 years in the federal public service	33	45	11	1	2	6	1	85	3	197
2014	11 to 20 years in the federal public service	32	44	13	3	1	7	1	82	4	215
2014	More than 20 years in the federal public service	42	41	10	4	0	3	1	86	4	143
2011	Less than 3 years in the federal public service	51	38	8	0	0	4	0	92	0	85
2011	3 to 10 years in the federal public service	42	36	12	4	1	4	1	82	5	280
2011	11 to 20 years in the federal public service	43	36	12	3	1	4	1	83	4	144
2011	More than 20 years in the federal public service	48	35	10	3	1	3	0	86	4	185

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	43	26	13	9	3	2	4	73	13	86
2017	3 to 10 years in the federal public service	28	44	14	8	2	4	0	75	11	151
2017	11 to 20 years in the federal public service	37	33	14	9	5	3	1	72	14	228
2017	More than 20 years in the federal public service	42	35	10	8	2	2	1	79	11	113
2014	Less than 3 years in the federal public service	54	18	13	5	5	0	5	76	10	21
2014	3 to 10 years in the federal public service	27	45	9	10	4	4	1	76	15	197
2014	11 to 20 years in the federal public service	31	38	10	10	5	5	1	73	16	215
2014	More than 20 years in the federal public service	39	38	8	8	4	2	1	79	12	143
2011	Less than 3 years in the federal public service	39	28	13	9	2	7	1	74	13	85
2011	3 to 10 years in the federal public service	34	39	12	8	3	4	0	77	11	279
2011	11 to 20 years in the federal public service	41	28	13	11	5	3	0	70	16	144
2011	More than 20 years in the federal public service	42	36	10	7	4	1	0	79	11	185
2008	Less than 3 years in the federal public service	41	34	6	9	2	7	1	81	12	128
2008	3 to 10 years in the federal public service	37	36	7	10	5	4	1	77	16	267
2008	11 to 20 years in the federal public service	47	32	9	6	3	3	1	81	10	157
2008	More than 20 years in the federal public service	46	32	7	8	5	3	1	80	13	209

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	20	33	19	11	2	11	4	62	16	86
2017	3 to 10 years in the federal public service	20	38	22	8	6	5	2	62	14	152
2017	11 to 20 years in the federal public service	19	35	23	14	6	2	1	56	20	229
2017	More than 20 years in the federal public service	27	36	21	7	4	5	1	66	12	113
2014	Less than 3 years in the federal public service	10	14	34	13	0	23	5	34	19	21
2014	3 to 10 years in the federal public service	18	30	21	15	5	8	3	54	22	197
2014	11 to 20 years in the federal public service	18	28	20	14	9	10	1	52	26	215
2014	More than 20 years in the federal public service	25	32	17	9	8	5	4	63	19	143
2011	Less than 3 years in the federal public service	25	25	25	11	2	9	2	57	15	85
2011	3 to 10 years in the federal public service	20	28	19	15	7	8	2	54	24	280
2011	11 to 20 years in the federal public service	21	32	20	13	7	7	1	57	22	143
2011	More than 20 years in the federal public service	32	36	13	9	5	4	1	71	15	186

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	23	24	17	8	6	14	9	60	18	86
2017	3 to 10 years in the federal public service	15	23	22	14	11	8	6	44	30	152
2017	11 to 20 years in the federal public service	9	22	20	16	17	10	5	37	39	228
2017	More than 20 years in the federal public service	21	20	21	10	10	13	5	51	24	113
2014	Less than 3 years in the federal public service	14	26	14	4	10	13	19	59	20	21
2014	3 to 10 years in the federal public service	16	18	23	12	12	14	5	42	30	197
2014	11 to 20 years in the federal public service	14	15	21	17	14	14	6	36	39	215
2014	More than 20 years in the federal public service	18	23	14	13	14	10	8	50	33	143
2011	Less than 3 years in the federal public service	20	14	24	6	4	23	11	51	14	84
2011	3 to 10 years in the federal public service	14	16	16	16	12	20	6	41	38	282
2011	11 to 20 years in the federal public service	11	22	15	18	15	14	5	40	41	143
2011	More than 20 years in the federal public service	13	25	19	11	13	14	6	47	29	186

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	55	32	4	2	5	0	2	89	7	84
2017	3 to 10 years in the federal public service	55	31	5	5	3	0	2	87	8	151
2017	11 to 20 years in the federal public service	59	26	7	5	2	0	1	86	7	228
2017	More than 20 years in the federal public service	62	29	4	4	1	0	0	91	5	114
2014	Less than 3 years in the federal public service	49	17	0	14	5	0	15	78	22	21
2014	3 to 10 years in the federal public service	61	19	9	5	2	1	1	83	8	197
2014	11 to 20 years in the federal public service	56	28	6	6	2	0	1	86	8	215
2014	More than 20 years in the federal public service	61	30	3	4	1	0	1	92	5	143

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	66	17	1	2	1	6	6	95	4	86
2017	3 to 10 years in the federal public service	69	19	5	1	2	3	1	91	4	152
2017	11 to 20 years in the federal public service	65	25	4	2	1	1	2	93	3	226
2017	More than 20 years in the federal public service	70	23	2	2	0	2	1	96	2	114
2014	Less than 3 years in the federal public service	71	9	5	0	0	10	5	95	0	21
2014	3 to 10 years in the federal public service	71	20	2	1	2	2	2	95	3	197
2014	11 to 20 years in the federal public service	65	24	3	2	0	3	2	94	3	215
2014	More than 20 years in the federal public service	71	20	4	1	0	1	3	95	1	143
2011	Less than 3 years in the federal public service	72	17	6	0	0	1	4	94	0	85
2011	3 to 10 years in the federal public service	72	17	5	1	1	2	2	93	2	282
2011	11 to 20 years in the federal public service	70	22	4	1	2	0	1	93	3	142
2011	More than 20 years in the federal public service	77	18	4	1	1	0	0	95	2	185
2008	Less than 3 years in the federal public service	70	21	2	3	0	1	2	95	3	129
2008	3 to 10 years in the federal public service	67	22	5	3	1	0	3	91	4	266
2008	11 to 20 years in the federal public service	68	20	7	2	1	1	1	89	3	157
2008	More than 20 years in the federal public service	74	19	1	1	1	0	4	97	2	210

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	33	35	12	5	5	7	4	76	11	86
2017	3 to 10 years in the federal public service	28	33	14	11	9	3	2	65	20	152
2017	11 to 20 years in the federal public service	25	37	17	12	6	3	0	64	19	228
2017	More than 20 years in the federal public service	30	33	15	11	6	4	0	66	18	114
2014	Less than 3 years in the federal public service	36	28	15	5	0	5	10	76	6	21
2014	3 to 10 years in the federal public service	23	28	13	18	15	2	0	53	34	197
2014	11 to 20 years in the federal public service	23	36	15	13	9	3	1	61	23	215
2014	More than 20 years in the federal public service	30	37	17	6	7	1	1	69	13	143
2011	Less than 3 years in the federal public service	35	26	17	10	1	7	4	68	13	85
2011	3 to 10 years in the federal public service	27	33	14	14	10	1	0	61	24	282
2011	11 to 20 years in the federal public service	24	35	17	14	11	1	0	59	25	144
2011	More than 20 years in the federal public service	34	35	12	10	5	1	2	72	16	183
2008	Less than 3 years in the federal public service	24	34	17	15	6	3	1	61	22	129
2008	3 to 10 years in the federal public service	22	30	19	19	7	2	0	53	27	265
2008	11 to 20 years in the federal public service	21	42	12	13	8	3	1	66	21	157
2008	More than 20 years in the federal public service	23	44	13	8	9	2	0	69	18	210

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	32	24	6	9	9	12	7	70	23	85
2017	3 to 10 years in the federal public service	18	27	11	15	24	3	2	47	42	152
2017	11 to 20 years in the federal public service	10	22	16	20	28	0	4	33	50	229
2017	More than 20 years in the federal public service	12	16	21	21	22	2	7	30	46	114
2014	Less than 3 years in the federal public service	19	29	24	5	0	10	13	61	7	21
2014	3 to 10 years in the federal public service	9	16	19	18	31	4	2	27	53	197
2014	11 to 20 years in the federal public service	14	19	13	21	29	2	2	35	52	215
2014	More than 20 years in the federal public service	12	21	19	16	23	4	5	37	42	143
2011	Less than 3 years in the federal public service	18	23	11	14	16	6	12	50	37	84
2011	3 to 10 years in the federal public service	15	24	11	27	20	1	2	40	48	282
2011	11 to 20 years in the federal public service	11	23	17	16	31	1	1	35	48	143
2011	More than 20 years in the federal public service	15	18	20	19	23	1	4	34	45	185
2008	Less than 3 years in the federal public service	19	39	14	14	10	3	2	61	25	129
2008	3 to 10 years in the federal public service	12	32	15	19	21	1	1	44	41	265
2008	11 to 20 years in the federal public service	14	32	14	19	17	1	2	48	37	157
2008	More than 20 years in the federal public service	12	28	14	17	22	2	6	43	42	209

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	34	35	14	5	5	4	3	74	11	86
2017	3 to 10 years in the federal public service	25	35	19	9	8	3	2	63	17	152
2017	11 to 20 years in the federal public service	18	46	17	10	6	2	0	66	16	229
2017	More than 20 years in the federal public service	21	42	22	7	4	4	0	66	11	114

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	46	38	7	1	2	5	1	89	4	86
2017	3 to 10 years in the federal public service	46	30	13	4	4	3	1	79	8	152
2017	11 to 20 years in the federal public service	41	39	11	4	4	1	0	81	8	229
2017	More than 20 years in the federal public service	47	38	9	0	1	4	1	89	1	114
2014	Less than 3 years in the federal public service	51	38	5	0	0	5	0	95	0	21
2014	3 to 10 years in the federal public service	38	38	12	1	2	8	1	83	3	197
2014	11 to 20 years in the federal public service	40	35	9	6	4	6	1	80	10	215
2014	More than 20 years in the federal public service	50	34	11	2	2	1	0	85	4	143

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	57	35	2	2	1	2	0	94	3	86
2017	3 to 10 years in the federal public service	45	39	8	2	2	4	0	88	4	152
2017	11 to 20 years in the federal public service	39	44	10	5	1	2	0	84	6	227
2017	More than 20 years in the federal public service	42	42	10	1	1	4	0	88	2	114
2014	Less than 3 years in the federal public service	62	28	5	0	0	5	0	95	0	21
2014	3 to 10 years in the federal public service	39	38	11	7	1	4	1	80	8	197
2014	11 to 20 years in the federal public service	41	35	11	8	2	3	0	78	10	215
2014	More than 20 years in the federal public service	45	38	10	3	2	2	0	85	5	143
2011	Less than 3 years in the federal public service	46	38	4	4	0	7	0	91	4	85
2011	3 to 10 years in the federal public service	37	37	12	7	4	3	0	76	11	278
2011	11 to 20 years in the federal public service	34	38	19	3	3	3	0	74	7	144
2011	More than 20 years in the federal public service	43	37	12	4	3	2	0	81	7	184

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	59	36	3	1	0	1	95	1	86
2017	3 to 10 years in the federal public service	49	37	8	3	2	1	87	5	152
2017	11 to 20 years in the federal public service	44	41	7	5	3	0	85	8	228
2017	More than 20 years in the federal public service	44	42	11	2	2	0	86	3	113
2014	Less than 3 years in the federal public service	76	24	0	0	0	0	100	0	21
2014	3 to 10 years in the federal public service	44	40	10	3	2	1	85	5	197
2014	11 to 20 years in the federal public service	48	33	9	5	4	0	81	10	215
2014	More than 20 years in the federal public service	51	33	11	3	2	0	85	5	142
2011	Less than 3 years in the federal public service	64	30	5	1	0	0	93	1	84
2011	3 to 10 years in the federal public service	45	37	8	5	4	0	83	10	280
2011	11 to 20 years in the federal public service	38	37	13	8	4	1	75	11	141
2011	More than 20 years in the federal public service	44	43	10	2	2	0	87	3	185
2008	Less than 3 years in the federal public service	52	39	6	1	1	0	91	2	129
2008	3 to 10 years in the federal public service	36	44	9	9	2	1	81	11	266
2008	11 to 20 years in the federal public service	37	44	11	6	3	0	80	9	157
2008	More than 20 years in the federal public service	38	37	12	9	4	0	76	13	210

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	51	37	4	5	3	0	88	8	84
2017	3 to 10 years in the federal public service	38	34	12	5	9	2	73	14	152
2017	11 to 20 years in the federal public service	30	36	16	11	6	0	66	17	228
2017	More than 20 years in the federal public service	36	31	20	9	3	1	67	12	114
2014	Less than 3 years in the federal public service	37	48	5	5	0	5	89	5	21
2014	3 to 10 years in the federal public service	27	41	16	7	9	1	69	16	197
2014	11 to 20 years in the federal public service	27	33	21	10	8	1	61	18	215
2014	More than 20 years in the federal public service	38	36	15	7	4	0	74	11	143
2011	Less than 3 years in the federal public service	49	33	12	5	1	0	82	6	84
2011	3 to 10 years in the federal public service	32	36	17	7	7	0	69	14	282
2011	11 to 20 years in the federal public service	31	33	16	13	5	1	65	18	144
2011	More than 20 years in the federal public service	38	34	14	10	3	1	73	13	186

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	52	36	6	2	4	0	0	88	7	86
2017	3 to 10 years in the federal public service	31	40	14	8	7	0	0	71	15	152
2017	11 to 20 years in the federal public service	30	39	16	10	5	0	0	69	15	228
2017	More than 20 years in the federal public service	35	33	18	9	3	1	1	69	12	114
2014	Less than 3 years in the federal public service	37	53	5	5	0	0	0	90	5	21
2014	3 to 10 years in the federal public service	25	48	11	8	7	0	0	73	15	197
2014	11 to 20 years in the federal public service	27	38	18	11	6	0	0	65	17	215
2014	More than 20 years in the federal public service	39	35	15	8	4	0	0	74	11	142
2011	Less than 3 years in the federal public service	48	38	8	5	1	0	0	86	6	83
2011	3 to 10 years in the federal public service	33	37	14	8	7	0	0	70	15	282
2011	11 to 20 years in the federal public service	30	37	16	11	5	1	0	68	16	143
2011	More than 20 years in the federal public service	37	42	11	6	4	0	0	79	10	186
2008	Less than 3 years in the federal public service	37	40	13	6	2	1	0	79	8	129
2008	3 to 10 years in the federal public service	33	34	15	13	4	0	0	68	18	265
2008	11 to 20 years in the federal public service	29	42	9	14	6	1	0	72	20	157
2008	More than 20 years in the federal public service	29	42	10	12	6	0	0	72	18	210

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	35	23	17	7	12	4	1	61	20	86
2017	3 to 10 years in the federal public service	30	23	18	9	16	5	0	55	26	152
2017	11 to 20 years in the federal public service	30	21	22	12	11	4	1	53	24	228
2017	More than 20 years in the federal public service	26	26	17	17	7	4	3	56	26	114
2014	Less than 3 years in the federal public service	38	19	17	11	5	5	5	64	17	21
2014	3 to 10 years in the federal public service	26	19	20	14	16	6	0	47	31	197
2014	11 to 20 years in the federal public service	23	25	15	18	16	3	0	50	35	215
2014	More than 20 years in the federal public service	41	28	12	8	8	1	1	71	16	142
2011	Less than 3 years in the federal public service	32	27	19	11	5	5	1	63	17	83
2011	3 to 10 years in the federal public service	29	22	19	13	13	2	1	53	28	280
2011	11 to 20 years in the federal public service	29	26	13	14	15	3	0	56	30	144
2011	More than 20 years in the federal public service	35	33	10	14	5	2	1	70	20	184
2008	Less than 3 years in the federal public service	27	28	19	11	9	7	0	58	22	129
2008	3 to 10 years in the federal public service	29	24	17	16	9	5	0	56	26	265
2008	11 to 20 years in the federal public service	30	25	17	16	8	3	1	57	25	157
2008	More than 20 years in the federal public service	34	25	12	13	8	8	0	65	22	208

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Less than 3 years in the federal public service	43	31	26	86
2017	3 to 10 years in the federal public service	35	25	40	152
2017	11 to 20 years in the federal public service	35	26	39	229
2017	More than 20 years in the federal public service	45	25	29	114
2014	Less than 3 years in the federal public service	46	39	15	21
2014	3 to 10 years in the federal public service	46	26	28	197
2014	11 to 20 years in the federal public service	41	28	31	215
2014	More than 20 years in the federal public service	36	40	25	143
2011	Less than 3 years in the federal public service	38	29	33	85
2011	3 to 10 years in the federal public service	36	27	36	282
2011	11 to 20 years in the federal public service	34	34	32	143
2011	More than 20 years in the federal public service	32	42	26	184

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Less than 3 years in the federal public service	0	24	40	8	23	6	37
2017	3 to 10 years in the federal public service	0	19	68	2	4	7	53
2017	11 to 20 years in the federal public service	8	15	69	2	0	6	81
2017	More than 20 years in the federal public service	56	4	36	0	4	0	52
2014	Less than 3 years in the federal public service	0	43	9	0	9999	48	10
2014	3 to 10 years in the federal public service	2	15	72	4	9999	7	91
2014	11 to 20 years in the federal public service	3	12	75	7	9999	2	89
2014	More than 20 years in the federal public service	51	8	32	4	9999	6	52
2011	Less than 3 years in the federal public service	0	13	49	13	9999	25	32
2011	3 to 10 years in the federal public service	1	20	64	6	9999	9	103
2011	11 to 20 years in the federal public service	10	15	69	0	9999	6	49
2011	More than 20 years in the federal public service	51	8	30	7	9999	3	59

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in the federal public service	7	93	86
2017	3 to 10 years in the federal public service	21	79	152
2017	11 to 20 years in the federal public service	22	78	229
2017	More than 20 years in the federal public service	14	86	113
2014	3 to 10 years in the federal public service	24	76	197
2014	11 to 20 years in the federal public service	22	78	215
2014	More than 20 years in the federal public service	19	81	143

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	71	32
2017	11 to 20 years in the federal public service	30	53
2017	More than 20 years in the federal public service	33	16
2014	3 to 10 years in the federal public service	42	46
2014	11 to 20 years in the federal public service	39	47
2014	More than 20 years in the federal public service	37	26

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	42	32
2017	11 to 20 years in the federal public service	77	53
2017	More than 20 years in the federal public service	75	16
2014	3 to 10 years in the federal public service	56	46
2014	11 to 20 years in the federal public service	64	47
2014	More than 20 years in the federal public service	63	26

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	9	53
2014	11 to 20 years in the federal public service	11	47

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	32
2017	11 to 20 years in the federal public service	53
2017	More than 20 years in the federal public service	16
2014	3 to 10 years in the federal public service	46
2014	11 to 20 years in the federal public service	47
2014	More than 20 years in the federal public service	26

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	More than 20 years in the federal public service	0	16

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	53
2014	11 to 20 years in the federal public service	0	47

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	More than 20 years in the federal public service	0	16

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	19	32
2017	11 to 20 years in the federal public service	34	53
2017	More than 20 years in the federal public service	38	16
2014	3 to 10 years in the federal public service	37	46
2014	11 to 20 years in the federal public service	39	47
2014	More than 20 years in the federal public service	40	26

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	33	32
2017	11 to 20 years in the federal public service	49	53
2017	More than 20 years in the federal public service	50	16
2014	3 to 10 years in the federal public service	34	46
2014	11 to 20 years in the federal public service	29	47
2014	More than 20 years in the federal public service	38	26

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	44	32
2017	11 to 20 years in the federal public service	44	53
2014	3 to 10 years in the federal public service	39	46
2014	11 to 20 years in the federal public service	29	47
2014	More than 20 years in the federal public service	36	26

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	37	32
2017	11 to 20 years in the federal public service	47	53
2017	More than 20 years in the federal public service	33	16
2014	3 to 10 years in the federal public service	37	46
2014	11 to 20 years in the federal public service	39	47
2014	More than 20 years in the federal public service	48	26

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	21	32
2017	11 to 20 years in the federal public service	23	53
2014	3 to 10 years in the federal public service	19	46
2014	11 to 20 years in the federal public service	29	47

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	63	32
2017	11 to 20 years in the federal public service	62	53
2017	More than 20 years in the federal public service	51	16
2014	3 to 10 years in the federal public service	67	46
2014	11 to 20 years in the federal public service	67	47
2014	More than 20 years in the federal public service	60	26

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	22	32
2017	11 to 20 years in the federal public service	26	53
2017	More than 20 years in the federal public service	31	16
2014	3 to 10 years in the federal public service	19	46
2014	11 to 20 years in the federal public service	27	47
2014	More than 20 years in the federal public service	30	26

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	More than 20 years in the federal public service	16
2014	3 to 10 years in the federal public service	46
2014	11 to 20 years in the federal public service	47

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	11	53
2014	3 to 10 years in the federal public service	11	46

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	39	32
2017	11 to 20 years in the federal public service	49	53
2017	More than 20 years in the federal public service	43	16
2014	3 to 10 years in the federal public service	28	46
2014	11 to 20 years in the federal public service	33	47
2014	More than 20 years in the federal public service	33	26

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	13	53
2014	3 to 10 years in the federal public service	24	46
2014	11 to 20 years in the federal public service	23	47
2014	More than 20 years in the federal public service	22	26

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	22	32
2017	11 to 20 years in the federal public service	11	53
2014	3 to 10 years in the federal public service	11	46
2014	11 to 20 years in the federal public service	11	47

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	43	32
2017	11 to 20 years in the federal public service	60	53
2017	More than 20 years in the federal public service	65	16
2014	3 to 10 years in the federal public service	69	46
2014	11 to 20 years in the federal public service	59	47
2014	More than 20 years in the federal public service	56	26

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	21	32
2017	11 to 20 years in the federal public service	31	53
2017	More than 20 years in the federal public service	40	16
2014	3 to 10 years in the federal public service	32	46
2014	11 to 20 years in the federal public service	15	47
2014	More than 20 years in the federal public service	40	26

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	14	53
2017	More than 20 years in the federal public service	32	16
2014	3 to 10 years in the federal public service	13	46
2014	11 to 20 years in the federal public service	14	47

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	12	53
2014	11 to 20 years in the federal public service	11	47

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	22	32
2017	11 to 20 years in the federal public service	11	53
2014	3 to 10 years in the federal public service	13	46

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	26	32
2017	11 to 20 years in the federal public service	30	53
2014	3 to 10 years in the federal public service	26	46
2014	11 to 20 years in the federal public service	25	47

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	23	30
2017	11 to 20 years in the federal public service	10	49
2014	3 to 10 years in the federal public service	27	46
2014	11 to 20 years in the federal public service	17	47

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	30
2017	11 to 20 years in the federal public service	16	49

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	16	30
2017	11 to 20 years in the federal public service	23	49
2014	More than 20 years in the federal public service	20	23

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	20	30
2017	11 to 20 years in the federal public service	12	49
2014	3 to 10 years in the federal public service	12	46
2014	11 to 20 years in the federal public service	11	47

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	10	49
2014	3 to 10 years in the federal public service	19	46
2014	11 to 20 years in the federal public service	11	47

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	17	49
2014	11 to 20 years in the federal public service	15	47

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	30	30
2017	11 to 20 years in the federal public service	25	49
2014	3 to 10 years in the federal public service	25	46
2014	11 to 20 years in the federal public service	24	47
2014	More than 20 years in the federal public service	39	23

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	13	49
2017	More than 20 years in the federal public service	0	13
2014	3 to 10 years in the federal public service	10	46

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	47	30
2017	11 to 20 years in the federal public service	46	49
2014	3 to 10 years in the federal public service	32	46
2014	11 to 20 years in the federal public service	38	47
2014	More than 20 years in the federal public service	44	23

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	11 to 20 years in the federal public service	49
2017	More than 20 years in the federal public service	13
2014	3 to 10 years in the federal public service	46
2014	11 to 20 years in the federal public service	47
2014	More than 20 years in the federal public service	23

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	58	30
2017	11 to 20 years in the federal public service	57	49
2017	More than 20 years in the federal public service	44	13
2014	3 to 10 years in the federal public service	54	46
2014	11 to 20 years in the federal public service	47	47
2014	More than 20 years in the federal public service	52	23

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	30
2017	11 to 20 years in the federal public service	49
2017	More than 20 years in the federal public service	13

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	12	49
2014	11 to 20 years in the federal public service	23	47

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	3 to 10 years in the federal public service	78	22	32
2017	11 to 20 years in the federal public service	93	7	53
2017	More than 20 years in the federal public service	89	11	16

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	21	9	10	2	2	40	14	67	10	86
2017	3 to 10 years in the federal public service	13	19	14	6	3	37	8	57	18	152
2017	11 to 20 years in the federal public service	13	23	15	7	8	29	5	54	24	228
2017	More than 20 years in the federal public service	14	23	16	8	3	31	4	58	18	114
2014	Less than 3 years in the federal public service	15	20	13	0	0	24	28	73	0	21
2014	3 to 10 years in the federal public service	16	14	18	6	4	30	12	52	16	197
2014	11 to 20 years in the federal public service	11	15	17	7	4	39	8	48	20	215
2014	More than 20 years in the federal public service	24	11	20	6	5	27	6	54	17	143

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	38	26	10	4	0	18	4	82	5	86
2017	3 to 10 years in the federal public service	28	36	15	4	3	10	3	74	8	152
2017	11 to 20 years in the federal public service	26	34	18	8	4	10	0	67	14	228
2017	More than 20 years in the federal public service	29	31	17	5	1	16	1	72	8	114
2014	Less than 3 years in the federal public service	21	32	10	0	0	23	15	84	0	21
2014	3 to 10 years in the federal public service	24	28	17	7	3	19	2	66	12	197
2014	11 to 20 years in the federal public service	20	34	18	4	3	20	1	67	10	215
2014	More than 20 years in the federal public service	32	28	19	5	3	11	2	69	9	143
2011	Less than 3 years in the federal public service	40	28	14	1	0	16	1	82	1	85
2011	3 to 10 years in the federal public service	30	35	14	7	4	10	0	73	12	280
2011	11 to 20 years in the federal public service	27	34	17	8	2	12	0	69	11	143
2011	More than 20 years in the federal public service	36	38	13	3	2	8	0	80	6	186

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	19	25	14	11	10	12	10	55	27	86
2017	3 to 10 years in the federal public service	23	47	13	8	2	2	6	76	10	152
2017	11 to 20 years in the federal public service	25	36	6	6	1	2	23	82	9	228
2017	More than 20 years in the federal public service	22	38	10	2	0	0	29	84	3	114
2014	Less than 3 years in the federal public service	10	25	9	9	5	9	31	60	25	21
2014	3 to 10 years in the federal public service	21	45	12	6	1	2	13	77	8	196
2014	11 to 20 years in the federal public service	24	36	11	6	2	2	18	75	11	215
2014	More than 20 years in the federal public service	28	36	8	1	1	1	25	87	3	143
2011	Less than 3 years in the federal public service	15	41	8	10	6	4	16	71	19	85
2011	3 to 10 years in the federal public service	21	44	10	7	1	2	15	78	10	280
2011	11 to 20 years in the federal public service	20	46	10	5	1	0	18	81	7	143
2011	More than 20 years in the federal public service	33	38	5	2	0	1	21	91	2	185
2008	Less than 3 years in the federal public service	11	32	12	13	8	6	18	57	28	129
2008	3 to 10 years in the federal public service	18	40	13	8	0	2	18	74	10	266
2008	11 to 20 years in the federal public service	26	42	5	1	2	1	23	89	4	157
2008	More than 20 years in the federal public service	36	35	3	1	0	1	24	94	2	210

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	15	8	10	1	5	43	18	60	15	84
2017	3 to 10 years in the federal public service	8	18	21	6	1	31	14	48	13	151
2017	11 to 20 years in the federal public service	9	16	18	3	5	25	24	48	17	227
2017	More than 20 years in the federal public service	8	22	17	5	2	23	22	56	14	114
2014	Less than 3 years in the federal public service	5	15	23	0	0	10	46	46	0	21
2014	3 to 10 years in the federal public service	7	15	19	5	1	28	24	47	13	197
2014	11 to 20 years in the federal public service	8	10	17	3	5	33	24	42	18	215
2014	More than 20 years in the federal public service	10	21	18	0	3	24	24	60	6	143
2011	Less than 3 years in the federal public service	7	10	15	5	4	40	18	42	22	85
2011	3 to 10 years in the federal public service	6	13	16	7	2	30	26	44	21	280
2011	11 to 20 years in the federal public service	6	15	16	5	5	30	23	44	22	142
2011	More than 20 years in the federal public service	8	22	19	6	1	22	21	54	13	184

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	38	20	7	0	1	24	9	87	2	85
2017	3 to 10 years in the federal public service	38	32	13	0	0	11	6	84	0	152
2017	11 to 20 years in the federal public service	32	22	9	3	1	10	24	81	6	228
2017	More than 20 years in the federal public service	24	29	9	3	1	7	28	81	5	114
2014	Less than 3 years in the federal public service	20	18	16	5	4	5	31	60	15	21
2014	3 to 10 years in the federal public service	29	35	7	3	0	12	14	86	4	197
2014	11 to 20 years in the federal public service	33	27	7	1	1	12	18	86	4	215
2014	More than 20 years in the federal public service	27	29	11	1	3	5	24	78	6	143
2011	Less than 3 years in the federal public service	40	22	7	1	1	15	13	87	3	85
2011	3 to 10 years in the federal public service	38	23	8	3	2	9	16	82	7	281
2011	11 to 20 years in the federal public service	33	26	6	1	3	12	19	86	6	142
2011	More than 20 years in the federal public service	39	24	10	1	0	4	21	85	2	185
2008	Less than 3 years in the federal public service	26	19	8	3	0	26	18	80	6	129
2008	3 to 10 years in the federal public service	29	32	7	2	0	12	18	87	3	267
2008	11 to 20 years in the federal public service	34	29	6	2	0	5	23	88	3	157
2008	More than 20 years in the federal public service	34	31	6	1	1	5	22	88	3	210

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	34	19	7	1	0	28	10	86	2	86
2017	3 to 10 years in the federal public service	32	31	16	1	0	13	6	78	2	151
2017	11 to 20 years in the federal public service	27	28	11	3	2	7	23	79	6	228
2017	More than 20 years in the federal public service	20	31	9	2	1	12	25	82	4	114
2014	Less than 3 years in the federal public service	20	22	16	0	0	5	37	73	0	21
2014	3 to 10 years in the federal public service	26	33	9	3	1	16	13	83	5	197
2014	11 to 20 years in the federal public service	26	26	11	2	0	18	17	80	4	215
2014	More than 20 years in the federal public service	23	28	11	2	2	11	24	77	6	142
2011	Less than 3 years in the federal public service	26	26	7	0	0	26	14	88	0	85
2011	3 to 10 years in the federal public service	33	23	10	4	1	13	16	79	7	279
2011	11 to 20 years in the federal public service	25	29	7	3	3	15	18	80	9	143
2011	More than 20 years in the federal public service	34	25	10	2	1	7	20	83	3	184
2008	Less than 3 years in the federal public service	30	20	8	1	2	23	17	83	4	129
2008	3 to 10 years in the federal public service	33	29	10	3	1	8	16	82	5	266
2008	11 to 20 years in the federal public service	26	31	10	3	4	5	22	78	8	156
2008	More than 20 years in the federal public service	31	27	12	3	2	5	20	77	7	210

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	3 to 10 years in the federal public service	7	93	151
2017	11 to 20 years in the federal public service	9	91	228
2017	More than 20 years in the federal public service	6	94	114
2014	3 to 10 years in the federal public service	7	93	197
2014	11 to 20 years in the federal public service	9	91	215
2014	More than 20 years in the federal public service	4	96	143

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	50	10
2017	11 to 20 years in the federal public service	33	19

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	91	10
2017	11 to 20 years in the federal public service	83	19
2014	3 to 10 years in the federal public service	77	13
2014	11 to 20 years in the federal public service	78	18

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	10
2017	11 to 20 years in the federal public service	19
2014	3 to 10 years in the federal public service	13

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	10
2017	11 to 20 years in the federal public service	19
2014	3 to 10 years in the federal public service	13
2014	11 to 20 years in the federal public service	18

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	10
2017	11 to 20 years in the federal public service	0	19

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	19

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	10

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	10
2017	11 to 20 years in the federal public service	18
2014	3 to 10 years in the federal public service	13
2014	11 to 20 years in the federal public service	18

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	18

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	10
2017	11 to 20 years in the federal public service	0	18

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	10
2017	11 to 20 years in the federal public service	18
2014	3 to 10 years in the federal public service	13
2014	11 to 20 years in the federal public service	18

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	61	10
2017	11 to 20 years in the federal public service	43	19

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	10
2014	3 to 10 years in the federal public service	0	13

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	19
2014	3 to 10 years in the federal public service	0	13

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	19
2014	11 to 20 years in the federal public service	0	18

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	19
2014	11 to 20 years in the federal public service	0	18

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	52	19
2014	3 to 10 years in the federal public service	37	13
2014	11 to 20 years in the federal public service	66	18

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	Total responses
2017	11 to 20 years in the federal public service	17
2014	3 to 10 years in the federal public service	13
2014	11 to 20 years in the federal public service	18

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	17

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	Total responses
2017	11 to 20 years in the federal public service	17
2014	3 to 10 years in the federal public service	13
2014	11 to 20 years in the federal public service	18

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	17

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	17
2014	3 to 10 years in the federal public service	0	13

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	29	17
2014	3 to 10 years in the federal public service	39	13

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	58	17
2014	3 to 10 years in the federal public service	54	13
2014	11 to 20 years in the federal public service	39	18

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	17
2014	3 to 10 years in the federal public service	0	13

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	55	17
2014	3 to 10 years in the federal public service	61	13
2014	11 to 20 years in the federal public service	66	18

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	17

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	3 to 10 years in the federal public service	71	29	10
2017	11 to 20 years in the federal public service	90	10	19

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	20	10	9	0	2	44	14	72	5	86
2017	3 to 10 years in the federal public service	15	14	16	1	3	41	9	59	8	152
2017	11 to 20 years in the federal public service	12	20	17	4	3	36	9	58	12	228
2017	More than 20 years in the federal public service	14	20	16	3	2	38	6	62	10	114
2014	Less than 3 years in the federal public service	10	14	4	0	0	52	20	86	0	21
2014	3 to 10 years in the federal public service	16	8	18	3	2	40	14	52	9	197
2014	11 to 20 years in the federal public service	12	16	13	1	2	47	9	64	8	215
2014	More than 20 years in the federal public service	19	16	15	1	2	37	8	66	6	143

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	41	25	10	1	2	16	4	83	4	86
2017	3 to 10 years in the federal public service	33	30	14	1	3	15	3	77	6	152
2017	11 to 20 years in the federal public service	28	37	18	4	2	10	2	74	6	228
2017	More than 20 years in the federal public service	30	39	12	4	2	11	2	79	7	112
2014	Less than 3 years in the federal public service	35	30	6	0	0	24	5	92	0	21
2014	3 to 10 years in the federal public service	26	30	15	3	2	23	2	74	7	197
2014	11 to 20 years in the federal public service	23	34	15	1	2	24	1	76	4	214
2014	More than 20 years in the federal public service	33	30	16	2	3	15	2	75	6	143
2011	Less than 3 years in the federal public service	48	31	9	0	0	12	0	89	0	84
2011	3 to 10 years in the federal public service	39	29	14	3	1	13	0	79	5	282
2011	11 to 20 years in the federal public service	34	34	15	4	2	12	0	77	7	143
2011	More than 20 years in the federal public service	42	33	11	3	1	10	1	84	4	186

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	11	25	26	15	21	0	2	37	37	86
2017	3 to 10 years in the federal public service	10	16	24	21	24	1	4	27	48	152
2017	11 to 20 years in the federal public service	18	22	22	13	22	0	3	41	36	227
2017	More than 20 years in the federal public service	27	34	13	15	7	0	4	63	23	113

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	34	31	25	6	2	0	2	67	8	86
2017	3 to 10 years in the federal public service	16	22	31	14	12	1	3	40	28	152
2017	11 to 20 years in the federal public service	12	25	29	20	15	0	0	37	34	229
2017	More than 20 years in the federal public service	24	29	22	17	7	0	1	53	25	114

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	53	21	11	6	3	3	4	78	9	86
2017	3 to 10 years in the federal public service	22	28	27	9	8	1	5	53	18	151
2017	11 to 20 years in the federal public service	19	25	29	15	11	0	2	44	26	229
2017	More than 20 years in the federal public service	22	32	28	11	5	1	1	54	17	113

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	41	18	19	11	6	1	5	63	17	86
2017	3 to 10 years in the federal public service	16	20	25	16	17	1	5	38	35	151
2017	11 to 20 years in the federal public service	19	24	28	17	11	0	1	43	29	228
2017	More than 20 years in the federal public service	25	28	21	16	9	0	2	54	25	114

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	69	16	4	1	1	1	8	94	2	86
2017	3 to 10 years in the federal public service	40	25	10	8	3	1	13	76	13	152
2017	11 to 20 years in the federal public service	43	23	14	3	6	0	10	74	11	229
2017	More than 20 years in the federal public service	47	24	8	5	4	0	12	81	10	114

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	49	24	19	3	1	0	3	76	4	86
2017	3 to 10 years in the federal public service	27	28	23	12	8	1	2	56	20	150
2017	11 to 20 years in the federal public service	26	28	24	12	8	0	2	55	20	229
2017	More than 20 years in the federal public service	29	36	22	9	3	0	2	66	12	113

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	47	27	13	4	3	2	3	78	8	86
2017	3 to 10 years in the federal public service	22	26	29	12	6	1	4	51	19	151
2017	11 to 20 years in the federal public service	22	29	25	13	7	2	2	53	21	228
2017	More than 20 years in the federal public service	24	36	18	12	7	3	1	62	19	114

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	46	25	15	7	1	2	4	76	8	86
2017	3 to 10 years in the federal public service	20	29	25	13	9	1	3	50	23	151
2017	11 to 20 years in the federal public service	16	31	26	16	9	0	1	48	26	229
2017	More than 20 years in the federal public service	19	31	27	17	5	0	1	50	22	113

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	43	30	11	12	1	0	3	75	13	86
2017	3 to 10 years in the federal public service	21	28	25	14	9	1	3	50	25	151
2017	11 to 20 years in the federal public service	23	29	25	13	7	1	2	54	21	229
2017	More than 20 years in the federal public service	24	34	15	20	5	0	2	59	26	114

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	45	33	13	4	2	0	3	81	6	86
2017	3 to 10 years in the federal public service	29	31	21	8	6	1	4	63	15	151
2017	11 to 20 years in the federal public service	27	30	22	11	7	0	2	58	19	229
2017	More than 20 years in the federal public service	32	33	16	13	4	0	2	66	17	113

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	68	18	8	5	0	0	1	87	5	86
2017	3 to 10 years in the federal public service	51	23	16	4	5	0	1	75	9	152
2017	11 to 20 years in the federal public service	51	21	13	7	7	0	2	73	14	229
2017	More than 20 years in the federal public service	41	25	13	10	6	1	4	69	17	114

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	83	8	0	3	4	0	2	93	7	86
2017	3 to 10 years in the federal public service	71	12	6	3	4	1	2	87	7	152
2017	11 to 20 years in the federal public service	64	16	6	5	4	1	4	84	10	229
2017	More than 20 years in the federal public service	72	15	3	3	3	0	4	90	6	114

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	66	19	8	2	2	0	3	87	5	86
2017	3 to 10 years in the federal public service	46	28	11	6	5	1	3	77	12	152
2017	11 to 20 years in the federal public service	54	27	10	5	2	0	2	82	7	228
2017	More than 20 years in the federal public service	57	28	6	3	3	0	4	88	6	113

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	69	14	5	6	2	0	4	87	8	86
2017	3 to 10 years in the federal public service	58	20	10	4	6	1	3	80	10	152
2017	11 to 20 years in the federal public service	56	19	13	4	6	0	1	76	10	229
2017	More than 20 years in the federal public service	58	19	7	8	3	0	5	81	12	113

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	67	4	1	0	0	0	28	98	0	86
2017	3 to 10 years in the federal public service	54	11	4	5	1	1	25	87	7	152
2017	11 to 20 years in the federal public service	52	10	8	2	1	0	26	84	5	229
2017	More than 20 years in the federal public service	38	15	9	4	1	0	34	80	6	114

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	77	13	1	2	0	0	7	96	2	86
2017	3 to 10 years in the federal public service	68	14	8	1	0	1	8	90	2	152
2017	11 to 20 years in the federal public service	71	16	6	1	1	0	5	92	2	227
2017	More than 20 years in the federal public service	64	20	4	2	0	0	10	93	2	113

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	65	15	7	6	4	0	4	83	10	86
2017	3 to 10 years in the federal public service	67	13	6	3	4	1	7	86	7	152
2017	11 to 20 years in the federal public service	73	11	6	2	2	1	4	89	4	229
2017	More than 20 years in the federal public service	74	10	2	3	2	0	8	92	6	114

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	54	31	7	6	1	1	86	7	86
2017	3 to 10 years in the federal public service	38	31	20	4	4	3	72	8	152
2017	11 to 20 years in the federal public service	44	31	15	5	3	2	77	7	228
2017	More than 20 years in the federal public service	41	28	18	4	4	5	73	8	114

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	22	48	23	4	1	1	72	6	86
2017	3 to 10 years in the federal public service	6	26	44	17	7	1	32	24	152
2017	11 to 20 years in the federal public service	7	28	43	18	4	0	35	22	228
2017	More than 20 years in the federal public service	11	35	38	14	3	0	45	17	114

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	2	9	43	26	19	0	1	45	12	86
2017	3 to 10 years in the federal public service	11	18	40	20	9	1	1	30	29	150
2017	11 to 20 years in the federal public service	5	25	39	24	7	0	0	31	30	229
2017	More than 20 years in the federal public service	8	15	42	30	6	0	0	36	23	113

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	24	35	19	7	3	12	0	67	12	86
2017	3 to 10 years in the federal public service	23	45	13	11	3	3	1	71	15	152
2017	11 to 20 years in the federal public service	22	49	17	6	3	4	0	74	9	229
2017	More than 20 years in the federal public service	29	41	14	5	7	4	0	73	12	114

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	31	41	15	5	2	6	0	76	8	86
2017	3 to 10 years in the federal public service	14	43	17	16	8	2	1	58	24	152
2017	11 to 20 years in the federal public service	16	44	18	13	7	1	0	61	20	228
2017	More than 20 years in the federal public service	21	43	13	16	5	3	0	65	21	114

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in the federal public service	12	88	86
2017	3 to 10 years in the federal public service	22	78	152
2017	11 to 20 years in the federal public service	24	76	229
2017	More than 20 years in the federal public service	22	78	113
2014	3 to 10 years in the federal public service	13	87	197
2014	11 to 20 years in the federal public service	28	72	215
2014	More than 20 years in the federal public service	27	73	143

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in the federal public service	91	9	10
2017	3 to 10 years in the federal public service	84	16	33
2017	11 to 20 years in the federal public service	78	22	54
2017	More than 20 years in the federal public service	95	5	24
2014	3 to 10 years in the federal public service	92	8	25
2014	11 to 20 years in the federal public service	80	20	60
2014	More than 20 years in the federal public service	87	13	39

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	3 to 10 years in the federal public service	33	49	7	7	4	0	0	82	11	28
2017	11 to 20 years in the federal public service	47	38	5	3	7	0	0	85	10	41
2017	More than 20 years in the federal public service	44	38	0	5	9	4	0	86	14	23
2014	3 to 10 years in the federal public service	48	35	4	13	0	0	0	83	13	23
2014	11 to 20 years in the federal public service	40	39	4	8	4	2	2	83	13	48
2014	More than 20 years in the federal public service	59	23	6	3	9	0	0	82	12	34

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	20	19	25	18	10	6	1	22	78	86
2017	3 to 10 years in the federal public service	15	24	26	15	18	2	1	15	85	151
2017	11 to 20 years in the federal public service	23	28	22	9	13	4	1	24	76	229
2017	More than 20 years in the federal public service	38	29	14	9	6	4	0	40	60	114

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	29	63
2017	3 to 10 years in the federal public service	31	122
2017	11 to 20 years in the federal public service	13	163
2017	More than 20 years in the federal public service	3	66

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	50	63
2017	3 to 10 years in the federal public service	50	122
2017	11 to 20 years in the federal public service	37	163
2017	More than 20 years in the federal public service	12	66

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	18	63
2017	3 to 10 years in the federal public service	29	122
2017	11 to 20 years in the federal public service	21	163
2017	More than 20 years in the federal public service	11	66

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	32	63
2017	3 to 10 years in the federal public service	43	122
2017	11 to 20 years in the federal public service	51	163
2017	More than 20 years in the federal public service	31	66

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	3	63
2017	3 to 10 years in the federal public service	7	122
2017	11 to 20 years in the federal public service	7	163
2017	More than 20 years in the federal public service	4	66

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	43	63
2017	3 to 10 years in the federal public service	45	122
2017	11 to 20 years in the federal public service	42	163
2017	More than 20 years in the federal public service	62	66

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Less than 3 years in the federal public service	4	55	14	11	6	10	63
2017	3 to 10 years in the federal public service	5	39	18	10	10	17	117
2017	11 to 20 years in the federal public service	8	49	20	8	8	7	159
2017	More than 20 years in the federal public service	7	58	22	3	5	6	65

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	16	29	13	15	19	0	8	49	37	63
2017	3 to 10 years in the federal public service	10	21	17	17	19	4	13	37	43	124
2017	11 to 20 years in the federal public service	10	22	13	25	16	2	12	37	48	164
2017	More than 20 years in the federal public service	17	24	15	15	14	2	13	48	34	67

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	2	10	15	19	53	0	2	12	73	63
2017	3 to 10 years in the federal public service	1	9	8	18	51	2	11	11	79	124
2017	11 to 20 years in the federal public service	1	7	10	15	51	2	12	10	78	162
2017	More than 20 years in the federal public service	1	5	15	20	40	2	17	9	73	66

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for the Public Service Commission of Canada by Question 105. In total, how many years have you been working in the federal public service?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me