2017 Public Service Employee Survey Results for the Public Service Commission of Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - EC

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 32 52 3 7 7 0 0 84 14 43
2017 EC-06 26 67 0 0 7 0 0 93 7 15
2014 EC 46 33 4 13 2 0 0 80 16 45
2014 EC-06 40 40 5 10 5 0 0 80 15 20
2011 EC 49 40 2 6 4 0 0 89 9 53
2011 EC-06 55 32 5 9 0 0 0 86 9 22
2011 EC-07 40 50 0 10 0 0 0 90 10 10

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 58 33 5 2 2 0 0 91 5 43
2017 EC-06 60 33 0 0 7 0 0 93 7 15
2014 EC 64 20 2 7 4 0 2 86 11 45
2014 EC-06 65 20 0 5 5 0 5 89 11 20
2011 EC 77 13 4 4 0 0 2 92 4 53
2011 EC-06 68 23 5 0 0 0 5 95 0 22
2011 EC-07 70 20 0 10 0 0 0 90 10 10

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 44 30 12 7 7 0 0 74 14 43
2017 EC-06 48 20 13 13 7 0 0 67 20 15
2014 EC 51 13 9 16 11 0 0 64 27 45
2014 EC-06 45 10 10 15 20 0 0 55 35 20
2011 EC 62 15 4 13 6 0 0 77 19 53
2011 EC-06 50 18 0 23 9 0 0 68 32 22
2011 EC-07 70 20 0 0 10 0 0 90 10 10

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 47 32 7 7 7 0 0 79 14 43
2017 EC-06 48 26 7 13 7 0 0 74 20 15
2014 EC 33 22 4 27 13 0 0 56 40 45
2014 EC-06 35 20 5 30 10 0 0 55 40 20
2011 EC 56 22 13 7 2 0 0 78 9 54
2011 EC-06 64 14 14 9 0 0 0 77 9 22
2011 EC-07 45 36 18 0 0 0 0 82 0 11

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 30 40 16 9 2 0 2 72 12 43
2017 EC-06 20 54 7 13 0 0 7 79 14 15
2014 EC 36 38 9 7 7 0 4 77 14 45
2014 EC-06 20 40 10 10 10 0 10 67 22 20
2011 EC 44 30 7 7 7 0 4 77 15 54
2011 EC-06 36 23 14 14 9 0 5 62 24 22
2011 EC-07 36 45 0 0 9 0 9 90 10 11

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 33 40 14 11 2 0 0 73 14 43
2017 EC-06 35 39 7 13 7 0 0 74 20 15
2014 EC 27 38 18 11 7 0 0 64 18 45
2014 EC-06 25 30 25 10 10 0 0 55 20 20
2011 EC 38 35 2 15 10 0 0 73 25 52
2011 EC-06 27 41 0 23 9 0 0 68 32 22
2011 EC-07 40 30 10 20 0 0 0 70 20 10

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 40 44 5 9 2 0 0 84 11 43
2017 EC-06 41 33 0 20 7 0 0 74 26 15
2014 EC 45 26 9 16 4 0 0 71 20 45
2014 EC-06 50 10 5 25 10 0 0 60 35 20
2011 EC 46 33 7 11 2 0 0 80 13 54
2011 EC-06 32 36 9 18 5 0 0 68 23 22
2011 EC-07 55 18 18 9 0 0 0 73 9 11

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 40 41 7 7 2 2 0 83 10 43
2017 EC-06 48 33 7 7 7 0 0 80 13 15
2014 EC 57 29 5 5 5 0 0 86 9 44
2014 EC-06 58 26 5 0 11 0 0 84 11 19

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 37 39 7 3 9 2 3 80 13 43
2017 EC-06 40 33 0 8 20 0 0 72 28 15
2014 EC 40 40 9 4 7 0 0 80 11 45
2014 EC-06 25 45 15 10 5 0 0 70 15 20
2011 EC 41 33 4 17 6 0 0 74 22 54
2011 EC-06 36 32 0 27 5 0 0 68 32 22
2011 EC-07 27 45 9 9 9 0 0 73 18 11

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 14 35 7 17 5 7 16 63 27 43
2017 EC-06 20 41 0 7 7 0 26 82 18 15
2014 EC 20 13 16 9 18 4 20 44 35 45
2014 EC-06 20 15 5 15 10 10 25 54 38 20
2011 EC 28 20 13 17 13 0 9 53 33 54
2011 EC-06 32 18 14 18 9 0 9 55 30 22
2011 EC-07 18 36 9 18 9 0 9 60 30 11

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 28 51 11 2 7 0 0 80 9 43
2017 EC-06 35 39 13 7 7 0 0 74 13 15
2014 EC 26 31 22 13 7 0 0 58 20 45
2014 EC-06 25 20 25 20 10 0 0 45 30 20
2011 EC 36 38 6 9 11 0 0 74 21 53
2011 EC-06 29 33 14 10 14 0 0 62 24 21
2011 EC-07 27 45 0 27 0 0 0 73 27 11

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 26 51 7 7 9 0 0 77 16 43
2017 EC-06 35 33 7 7 20 0 0 67 26 15
2014 EC 29 24 20 13 7 4 2 57 22 45
2014 EC-06 25 20 25 20 5 5 0 47 26 20
2011 EC 35 28 11 15 11 0 0 63 26 54
2011 EC-06 27 36 14 14 9 0 0 64 23 22
2011 EC-07 36 9 18 27 9 0 0 45 36 11

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 19 58 12 5 7 0 0 77 11 43
2017 EC-06 22 59 7 7 7 0 0 80 13 15

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 29 64 5 2 0 0 0 93 2 42
2017 EC-06 35 52 13 0 0 0 0 87 0 15
2014 EC 36 44 13 2 4 0 0 80 7 45
2014 EC-06 30 40 25 0 5 0 0 70 5 20
2011 EC 50 33 2 9 6 0 0 83 15 54
2011 EC-06 41 45 0 5 9 0 0 86 14 22
2011 EC-07 36 36 0 27 0 0 0 73 27 11

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 14 59 2 11 11 2 0 74 23 43
2017 EC-06 14 54 0 13 20 0 0 67 33 15

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 40 42 11 2 5 0 0 82 7 43
2017 EC-06 35 52 7 0 7 0 0 87 7 15
2014 EC 49 22 18 2 7 0 2 73 9 45
2014 EC-06 55 5 20 5 10 0 5 63 16 20
2011 EC 60 17 8 9 4 2 0 79 13 53
2011 EC-06 48 24 10 14 0 5 0 75 15 21
2011 EC-07 55 18 9 18 0 0 0 73 18 11

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 32 50 5 7 7 0 0 81 14 42
2017 EC-06 30 49 7 7 7 0 0 79 14 14
2014 EC 20 42 11 13 13 0 0 62 27 45
2014 EC-06 20 35 15 10 20 0 0 55 30 20
2011 EC 37 28 11 15 9 0 0 65 24 54
2011 EC-06 32 32 14 14 9 0 0 64 23 22
2011 EC-07 45 18 9 18 9 0 0 64 27 11

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 39 31 12 9 9 0 0 70 19 42
2017 EC-06 34 33 13 13 7 0 0 67 20 15
2014 EC 25 33 11 20 11 0 0 58 31 45
2014 EC-06 25 25 20 15 15 0 0 50 30 20

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 21 47 19 5 7 0 2 69 12 43
2017 EC-06 7 52 21 7 7 0 7 64 14 15
2014 EC 25 40 13 18 4 0 0 64 22 45
2014 EC-06 15 50 10 20 5 0 0 65 25 20
2011 EC 48 33 4 9 4 0 2 83 13 54
2011 EC-06 50 32 9 0 5 0 5 86 5 22
2011 EC-07 36 18 0 45 0 0 0 55 45 11

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 33 42 11 9 5 0 0 75 14 43
2017 EC-06 35 26 20 13 7 0 0 61 20 15
2014 EC 33 24 25 11 4 2 0 59 16 45
2014 EC-06 25 20 30 15 5 5 0 47 21 20
2011 EC 42 32 9 8 9 0 0 74 17 53
2011 EC-06 33 33 10 14 10 0 0 67 24 21
2011 EC-07 45 27 18 9 0 0 0 73 9 11

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 49 37 7 5 2 0 0 86 7 43
2017 EC-06 47 40 0 7 7 0 0 87 13 15
2014 EC 47 33 16 2 0 0 2 82 2 45
2014 EC-06 55 40 0 0 0 0 5 100 0 20
2011 EC 43 37 13 7 0 0 0 80 7 54
2011 EC-06 36 45 14 5 0 0 0 82 5 22
2011 EC-07 36 27 9 27 0 0 0 64 27 11

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 7 31 45 10 2 2 2 13 40 42
2017 EC-06 0 50 42 8 0 0 0 8 50 14
2014 EC 11 22 38 18 9 0 2 27 34 45
2014 EC-06 10 20 40 25 5 0 0 30 30 20
2011 EC 15 26 39 13 6 0 2 19 42 54
2011 EC-06 18 18 41 18 5 0 0 23 36 22
2011 EC-07 9 45 27 18 0 0 0 18 55 11

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 14 24 31 17 5 7 2 24 42 42
2017 EC-06 14 36 35 15 0 0 0 15 50 14
2014 EC 9 18 35 18 16 0 4 35 28 45
2014 EC-06 10 10 45 25 10 0 0 35 20 20
2011 EC 9 19 20 24 26 0 2 51 28 54
2011 EC-06 5 14 23 32 27 0 0 59 18 22
2011 EC-07 9 36 27 9 18 0 0 27 45 11

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 14 31 27 24 0 2 2 25 47 42
2017 EC-06 14 50 29 7 0 0 0 7 64 14
2014 EC 18 40 26 7 4 0 4 12 61 45
2014 EC-06 10 50 30 5 5 0 0 10 60 20
2011 EC 20 19 30 19 9 2 2 29 40 54
2011 EC-06 23 18 23 27 9 0 0 36 41 22
2011 EC-07 18 27 45 9 0 0 0 9 45 11

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 3 24 38 21 7 5 2 31 28 42
2017 EC-06 0 35 50 15 0 0 0 15 35 14
2014 EC 2 20 26 27 18 0 7 48 24 45
2014 EC-06 5 20 20 45 5 0 5 53 26 20
2011 EC 11 24 28 20 15 0 2 36 36 54
2011 EC-06 9 18 27 23 23 0 0 45 27 22
2011 EC-07 9 27 45 9 0 0 9 10 40 11

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 17 21 24 22 7 7 2 32 42 42
2017 EC-06 29 14 28 22 0 7 0 23 47 14
2014 EC 4 20 36 13 18 2 7 34 27 45
2014 EC-06 0 20 40 25 10 5 0 37 21 20
2011 EC 23 25 26 13 11 0 2 25 48 53
2011 EC-06 23 27 32 5 14 0 0 18 50 22
2011 EC-07 18 36 27 18 0 0 0 18 55 11

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 23 26 36 5 3 5 2 8 53 42
2017 EC-06 21 28 43 8 0 0 0 8 49 14
2014 EC 7 16 36 21 14 0 7 37 24 44
2014 EC-06 0 25 30 40 0 0 5 42 26 20
2011 EC 20 17 30 19 11 2 2 31 38 54
2011 EC-06 23 18 36 18 5 0 0 23 41 22
2011 EC-07 9 27 45 9 9 0 0 18 36 11

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 7 28 29 20 2 7 7 26 41 42
2017 EC-06 7 26 34 14 0 7 13 17 40 15
2014 EC 18 22 33 11 9 2 4 22 43 45
2014 EC-06 20 20 30 15 10 5 0 26 42 20
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 56 28 7 5 2 2 0 86 7 43
2017 EC-06 67 13 7 13 0 0 0 80 13 15
2014 EC 56 20 4 13 7 0 0 75 20 45
2014 EC-06 50 25 10 5 10 0 0 75 15 20
2011 EC 63 22 2 9 4 0 0 85 13 54
2011 EC-06 59 14 0 18 9 0 0 73 27 22
2011 EC-07 73 18 0 9 0 0 0 91 9 11

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 24 36 14 5 14 7 0 65 20 42
2017 EC-06 28 33 13 7 20 0 0 61 26 15
2014 EC 22 25 18 20 11 2 2 49 33 45
2014 EC-06 15 30 15 25 5 5 5 50 33 20

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 40 26 7 14 11 2 0 67 26 43
2017 EC-06 48 13 7 13 20 0 0 61 33 15
2014 EC 38 20 13 18 11 0 0 58 29 45
2014 EC-06 30 20 15 20 15 0 0 50 35 20

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 39 36 7 5 7 7 0 80 12 43
2017 EC-06 33 47 0 7 13 0 0 80 20 15
2014 EC 46 22 13 11 4 2 0 70 16 45
2014 EC-06 45 20 15 15 5 0 0 65 20 20
2011 EC 35 30 17 15 4 0 0 65 19 54
2011 EC-06 36 27 18 14 5 0 0 64 18 22
2011 EC-07 18 45 9 27 0 0 0 64 27 11

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 23 42 12 7 7 9 0 72 15 43
2017 EC-06 14 41 13 13 13 7 0 58 28 15
2014 EC 35 22 16 9 11 7 0 62 22 45
2014 EC-06 25 25 25 15 0 10 0 56 17 20
2011 EC 43 23 13 8 6 8 0 71 14 53
2011 EC-06 45 23 5 14 5 9 0 75 20 22
2011 EC-07 36 36 27 0 0 0 0 73 0 11

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 12 28 16 21 7 14 2 48 33 43
2017 EC-06 7 33 7 28 13 7 7 46 47 15
2014 EC 11 15 11 25 22 9 7 31 56 45
2014 EC-06 0 20 5 30 25 15 5 25 69 20

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 30 53 11 0 2 2 0 86 2 43
2017 EC-06 28 46 20 0 7 0 0 74 7 15
2014 EC 38 40 4 9 7 2 0 79 16 45
2014 EC-06 20 50 10 10 5 5 0 74 16 20
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 38 39 0 11 7 5 0 81 19 43
2017 EC-06 35 26 0 26 13 0 0 61 39 15
2014 EC 31 31 9 20 9 0 0 62 29 45
2014 EC-06 25 35 15 20 5 0 0 60 25 20
2011 EC 48 28 4 13 7 0 0 76 20 54
2011 EC-06 45 41 5 9 0 0 0 86 9 22
2011 EC-07 45 27 9 9 9 0 0 73 18 11

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 47 37 5 5 5 2 0 86 9 43
2017 EC-06 35 39 7 7 13 0 0 74 20 15
2014 EC 31 36 13 13 4 2 0 68 18 45
2014 EC-06 20 45 20 10 0 5 0 68 11 20
2011 EC 52 28 6 6 9 0 0 80 15 54
2011 EC-06 50 36 0 14 0 0 0 86 14 22
2011 EC-07 45 27 9 0 18 0 0 73 18 11

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 47 35 7 7 5 0 0 82 11 43
2017 EC-06 41 26 13 7 13 0 0 67 20 15
2014 EC 33 27 16 11 13 0 0 60 25 45
2014 EC-06 30 30 25 15 0 0 0 60 15 20
2011 EC 48 24 7 11 9 0 0 72 20 54
2011 EC-06 36 41 9 9 5 0 0 77 14 22
2011 EC-07 45 9 9 27 9 0 0 55 36 11

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 79 12 2 2 5 0 0 91 7 43
2017 EC-06 74 7 0 7 13 0 0 80 20 15
2014 EC 64 16 9 4 4 0 2 82 9 45
2014 EC-06 70 10 15 0 5 0 0 80 5 20
2011 EC 83 7 2 6 2 0 0 91 7 54
2011 EC-06 82 0 5 9 5 0 0 82 14 22
2011 EC-07 73 18 0 9 0 0 0 91 9 11

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 40 28 7 14 7 5 0 71 22 43
2017 EC-06 41 27 0 13 20 0 0 67 33 15
2014 EC 42 20 2 20 9 0 7 67 31 45
2014 EC-06 35 25 0 25 10 0 5 63 37 20
2011 EC 41 33 4 9 6 2 6 80 16 54
2011 EC-06 27 45 5 14 5 5 0 76 19 22
2011 EC-07 36 27 9 9 9 0 9 70 20 11

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 52 26 2 14 5 2 0 79 19 43
2017 EC-06 41 20 7 20 13 0 0 61 33 15

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 52 26 5 14 5 0 0 77 18 43
2017 EC-06 41 13 13 20 13 0 0 54 33 15

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 54 23 0 11 9 2 0 79 21 43
2017 EC-06 41 20 0 20 20 0 0 61 39 15
2014 EC 31 27 11 20 11 0 0 58 31 45
2014 EC-06 25 30 20 20 5 0 0 55 25 20
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Senior Management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 23 37 12 7 7 14 0 70 16 43
2017 EC-06 27 39 15 7 7 7 0 71 14 15
2014 EC 33 24 16 7 2 18 0 70 11 45
2014 EC-06 25 30 20 0 5 20 0 69 6 20
2011 EC 32 28 13 8 13 6 0 64 22 53
2011 EC-06 24 29 24 0 24 0 0 52 24 21
2011 EC-07 36 27 9 18 0 9 0 70 20 11

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 26 47 9 7 5 7 0 78 12 43
2017 EC-06 26 54 0 13 0 7 0 86 14 15
2014 EC 38 17 18 16 9 2 0 57 25 45
2014 EC-06 25 30 25 15 5 0 0 55 20 20
2011 EC 25 36 13 9 15 2 0 62 25 53
2011 EC-06 14 41 9 18 18 0 0 55 36 22
2011 EC-07 27 18 36 9 0 9 0 50 10 11

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 14 45 9 18 7 7 0 63 27 43
2017 EC-06 20 48 7 13 7 7 0 72 21 15
2014 EC 22 22 16 25 11 4 0 46 37 45
2014 EC-06 15 20 20 35 5 5 0 37 42 20
2011 EC 20 31 15 19 9 6 0 55 29 54
2011 EC-06 14 41 9 23 14 0 0 55 36 22
2011 EC-07 18 27 27 27 0 0 0 45 27 11

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 16 47 9 9 14 5 0 66 24 43
2017 EC-06 13 54 7 7 13 7 0 72 21 15
2014 EC 29 18 13 25 9 7 0 50 36 45
2014 EC-06 20 20 20 30 5 5 0 42 37 20
2011 EC 23 26 19 19 9 4 0 51 29 53
2011 EC-06 14 27 32 14 9 5 0 43 24 22
2011 EC-07 27 18 18 27 0 9 0 50 30 11

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 22 41 9 16 9 2 0 65 26 43
2017 EC-06 22 46 0 26 7 0 0 67 33 15
2014 EC 22 29 13 22 11 2 0 52 34 45
2014 EC-06 15 25 20 30 10 0 0 40 40 20
2011 EC 19 30 17 22 13 0 0 48 35 54
2011 EC-06 14 32 18 23 14 0 0 45 36 22
2011 EC-07 18 27 27 18 9 0 0 45 27 11
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 23 44 9 14 7 2 0 69 21 43
2017 EC-06 20 60 7 7 7 0 0 80 13 15
2014 EC 29 40 16 11 4 0 0 69 16 45
2014 EC-06 25 45 15 10 5 0 0 70 15 20
2011 EC 48 35 7 7 2 0 0 83 9 54
2011 EC-06 41 36 9 9 5 0 0 77 14 22
2011 EC-07 45 36 18 0 0 0 0 82 0 11

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 23 58 12 2 0 5 0 85 2 43
2017 EC-06 14 73 13 0 0 0 0 87 0 15
2014 EC 31 44 16 2 2 4 0 79 5 45
2014 EC-06 30 35 20 5 5 5 0 68 11 20
2011 EC 50 31 13 0 0 6 0 86 0 54
2011 EC-06 50 14 23 0 0 14 0 74 0 22
2011 EC-07 27 64 9 0 0 0 0 91 0 11

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 26 31 27 7 5 5 0 59 12 43
2017 EC-06 28 33 26 0 7 7 0 65 7 15
2014 EC 36 33 11 11 7 0 2 71 18 45
2014 EC-06 30 35 10 15 5 0 5 68 21 20
2011 EC 44 26 11 13 2 4 0 73 15 54
2011 EC-06 36 32 9 18 5 0 0 68 23 22
2011 EC-07 45 18 18 9 0 9 0 70 10 11

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 12 40 25 16 5 2 0 53 21 43
2017 EC-06 7 60 20 7 7 0 0 67 13 15
2014 EC 20 33 16 18 11 2 0 54 30 45
2014 EC-06 20 30 15 20 10 5 0 53 32 20
2011 EC 20 33 20 9 7 6 4 59 18 54
2011 EC-06 14 32 18 18 9 5 5 50 30 22
2011 EC-07 36 18 45 0 0 0 0 55 0 11

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 7 35 14 20 16 7 0 46 40 43
2017 EC-06 7 34 0 20 33 7 0 44 56 15
2014 EC 16 25 24 16 16 4 0 42 33 45
2014 EC-06 10 15 25 25 20 5 0 26 47 20
2011 EC 22 11 7 15 19 15 11 45 45 54
2011 EC-06 14 14 5 9 32 14 14 38 56 22
2011 EC-07 36 0 18 9 0 18 18 57 14 11

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 48 39 7 7 0 0 0 86 7 42
2017 EC-06 44 35 7 14 0 0 0 79 14 14
2014 EC 51 22 9 11 4 0 2 75 16 45
2014 EC-06 45 25 10 15 5 0 0 70 20 20

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 50 31 7 0 0 9 2 92 0 42
2017 EC-06 48 39 7 0 0 7 0 93 0 15
2014 EC 69 15 2 4 2 2 4 90 7 45
2014 EC-06 70 15 0 5 0 5 5 94 6 20
2011 EC 72 17 4 2 2 2 2 92 4 54
2011 EC-06 73 14 5 0 5 5 0 90 5 22
2011 EC-07 55 27 9 0 0 0 9 90 0 11

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 26 30 14 16 7 7 0 60 24 43
2017 EC-06 20 20 21 20 13 7 0 43 35 15
2014 EC 27 24 20 13 16 0 0 51 29 45
2014 EC-06 20 15 30 20 15 0 0 35 35 20
2011 EC 35 20 13 19 9 4 0 58 29 54
2011 EC-06 36 9 14 23 14 5 0 48 38 22
2011 EC-07 18 45 9 18 0 9 0 70 20 11

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 7 19 12 25 32 2 2 27 60 43
2017 EC-06 0 14 7 26 47 0 7 15 78 15
2014 EC 16 7 22 25 27 2 2 23 54 45
2014 EC-06 10 5 10 35 35 0 5 16 74 20
2011 EC 22 17 17 19 24 2 0 40 43 54
2011 EC-06 18 18 18 23 23 0 0 36 45 22
2011 EC-07 27 9 27 9 18 9 0 40 30 11

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 29 32 21 7 7 5 0 64 14 43
2017 EC-06 28 40 13 7 13 0 0 67 20 15

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 35 37 11 0 11 5 0 76 12 43
2017 EC-06 41 33 0 0 26 0 0 74 26 15
2014 EC 42 29 13 7 2 7 0 76 10 45
2014 EC-06 35 30 20 15 0 0 0 65 15 20

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 43 39 5 5 7 2 0 84 12 43
2017 EC-06 41 33 7 7 13 0 0 74 20 15
2014 EC 42 24 18 11 2 2 0 68 14 45
2014 EC-06 40 25 25 10 0 0 0 65 10 20
2011 EC 39 28 22 7 2 2 0 68 9 54
2011 EC-06 32 32 23 9 5 0 0 64 14 22
2011 EC-07 27 27 36 9 0 0 0 55 9 11

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 35 42 14 0 9 0 0 77 9 43
2017 EC-06 27 34 20 0 20 0 0 61 20 15
2014 EC 47 29 16 2 7 0 0 75 9 45
2014 EC-06 35 35 20 5 5 0 0 70 10 20
2011 EC 45 30 13 8 4 0 0 75 11 53
2011 EC-06 50 27 5 14 5 0 0 77 18 22
2011 EC-07 36 55 9 0 0 0 0 91 0 11

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 29 26 23 7 14 2 0 56 21 43
2017 EC-06 28 13 26 7 26 0 0 41 33 15
2014 EC 20 38 9 22 11 0 0 58 33 45
2014 EC-06 15 30 10 35 10 0 0 45 45 20
2011 EC 35 24 13 15 13 0 0 59 28 54
2011 EC-06 32 27 9 14 18 0 0 59 32 22
2011 EC-07 27 18 36 9 9 0 0 45 18 11

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 26 42 16 5 11 0 0 68 16 43
2017 EC-06 28 13 26 13 20 0 0 41 33 15
2014 EC 25 33 13 20 9 0 0 58 29 45
2014 EC-06 15 30 20 25 10 0 0 45 35 20
2011 EC 34 28 11 17 9 0 0 62 26 53
2011 EC-06 29 33 5 19 14 0 0 62 33 21
2011 EC-07 27 27 36 9 0 0 0 55 9 11

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 15 32 5 16 27 2 2 50 46 43
2017 EC-06 15 20 0 26 33 0 7 37 63 15
2014 EC 22 16 9 22 29 2 0 39 52 45
2014 EC-06 20 10 10 25 35 0 0 30 60 20
2011 EC 30 20 13 17 20 0 0 50 37 54
2011 EC-06 27 18 14 18 23 0 0 45 41 22
2011 EC-07 27 9 27 27 9 0 0 36 36 11
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 EC 53 21 26 43
2017 EC-06 54 20 26 15
2014 EC 62 11 26 45
2014 EC-06 65 10 25 20
2011 EC 41 31 28 54
2011 EC-06 55 14 32 22
2011 EC-07 27 27 45 11

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 EC 9 4 83 0 0 4 23
2014 EC 11 4 71 11 9999 4 28
2014 EC-06 8 0 77 15 9999 0 13
2011 EC 0 18 68 5 9999 9 22
2011 EC-06 0 17 75 0 9999 8 12
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 EC 31 69 43
2017 EC-06 41 59 15
2014 EC 22 78 45

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 EC 83 13
2014 EC 71 10

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 EC 0 13

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 EC 0 13
2014 EC 0 10

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 EC 0 13
2014 EC 0 10

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 EC 0 13

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 EC 44 13

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 EC 68 13
2014 EC 69 10

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 EC 52 13
2014 EC 59 10

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 EC 47 13

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 EC 61 13
2014 EC 71 10

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 EC 46 13

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 EC 0 13

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 EC 0 13
2014 EC 0 10

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 EC 60 13
2014 EC 49 10

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 EC 0 13

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 EC 61 13
2014 EC 81 10

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 EC 0 12

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 EC 0 12

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 EC 0 12

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 EC 0 12

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 EC 0 12

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 EC 0 12

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 EC 68 12

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 EC 0 12

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 EC 83 17 13

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 12 19 7 19 11 30 2 45 45 43
2017 EC-06 7 20 13 34 13 14 0 30 55 15
2014 EC 18 13 15 13 9 27 4 45 32 45
2014 EC-06 15 5 20 10 5 40 5 36 27 20

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 26 30 12 5 11 16 0 67 19 43
2017 EC-06 20 33 21 7 13 7 0 57 21 15
2014 EC 25 26 11 13 9 16 0 60 26 45
2014 EC-06 20 25 10 20 5 20 0 56 31 20
2011 EC 30 31 19 9 2 9 0 67 12 54
2011 EC-06 27 32 23 14 0 5 0 62 14 22
2011 EC-07 27 36 18 0 9 9 0 70 10 11
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 28 47 14 9 0 2 0 77 9 43
2017 EC-06 41 46 0 13 0 0 0 87 13 15
2014 EC 25 40 15 13 7 0 0 65 20 45
2014 EC-06 30 40 20 5 5 0 0 70 10 20
2011 EC 22 56 9 9 4 0 0 78 13 54
2011 EC-06 18 55 14 9 5 0 0 73 14 22
2011 EC-07 18 82 0 0 0 0 0 100 0 11

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 10 12 24 7 2 36 10 39 17 42
2017 EC-06 7 7 29 14 0 29 14 24 24 14
2014 EC 9 9 22 2 4 45 9 38 14 45
2014 EC-06 5 5 10 0 5 75 0 40 20 20
2011 EC 2 8 15 13 4 51 8 23 41 53
2011 EC-06 0 5 10 10 0 67 10 20 40 21
2011 EC-07 0 9 27 18 9 27 9 14 43 11

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 45 25 7 2 7 14 0 81 11 43
2017 EC-06 48 26 0 0 20 7 0 79 21 15
2014 EC 31 40 16 0 0 13 0 82 0 45
2014 EC-06 15 55 10 0 0 20 0 88 0 20
2011 EC 50 19 2 6 4 20 0 86 12 54
2011 EC-06 50 14 0 5 9 23 0 82 18 22
2011 EC-07 36 45 0 9 0 9 0 90 10 11

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 41 28 2 5 5 19 0 86 12 42
2017 EC-06 35 46 0 7 7 7 0 86 14 15
2014 EC 31 31 13 0 0 25 0 82 0 45
2014 EC-06 20 40 10 0 0 30 0 86 0 20
2011 EC 37 19 9 7 2 26 0 75 13 54
2011 EC-06 32 18 0 9 5 36 0 79 21 22
2011 EC-07 27 27 18 9 0 18 0 67 11 11
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 EC 16 84 43
2014 EC 18 82 45

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 14 16 20 5 7 38 0 49 18 43
2017 EC-06 13 26 13 7 13 28 0 55 27 15
2014 EC 20 9 18 4 11 29 9 46 25 45
2014 EC-06 10 10 20 0 5 45 10 44 11 20

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 26 35 11 2 5 21 0 77 9 43
2017 EC-06 28 46 7 7 7 7 0 79 14 15
2014 EC 27 22 20 2 11 18 0 59 16 45
2014 EC-06 15 30 30 0 5 20 0 56 6 20
2011 EC 41 22 19 4 0 15 0 74 4 54
2011 EC-06 36 27 18 5 0 14 0 74 5 22
2011 EC-07 36 27 36 0 0 0 0 64 0 11
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 25 26 12 16 19 2 0 52 36 43
2017 EC-06 20 40 15 13 13 0 0 59 26 15

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 20 30 18 19 7 5 0 53 27 43
2017 EC-06 13 33 13 13 21 7 0 50 36 15

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 18 28 30 12 7 2 2 49 19 43
2017 EC-06 13 33 34 13 7 0 0 46 20 15

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 20 19 33 7 12 5 5 43 21 43
2017 EC-06 13 27 33 7 15 0 7 43 23 15

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 42 42 2 2 2 2 7 92 5 43
2017 EC-06 26 48 7 0 7 0 13 85 7 15

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 21 28 20 18 10 2 0 51 28 43
2017 EC-06 7 33 13 26 21 0 0 40 47 15

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 21 36 18 16 5 2 2 59 21 43
2017 EC-06 21 27 20 26 7 0 0 48 33 15

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 9 33 31 14 9 2 2 44 24 43
2017 EC-06 0 27 47 20 7 0 0 27 26 15

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 16 35 16 16 11 2 2 54 29 43
2017 EC-06 7 28 26 26 7 0 7 37 35 15

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 28 35 25 2 7 2 0 65 9 43
2017 EC-06 21 27 39 7 7 0 0 48 13 15

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 40 23 21 9 7 0 0 63 16 43
2017 EC-06 41 33 0 13 13 0 0 74 26 15

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 51 23 2 12 7 2 2 78 20 43
2017 EC-06 46 13 7 21 13 0 0 59 34 15

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 55 21 5 7 8 2 2 80 15 42
2017 EC-06 57 14 7 14 9 0 0 71 23 14

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 54 16 5 9 11 2 2 74 21 43
2017 EC-06 48 20 7 13 13 0 0 67 26 15

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 54 10 5 0 0 2 30 93 0 43
2017 EC-06 61 0 7 0 0 0 33 90 0 15

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 72 7 0 2 2 2 14 95 5 43
2017 EC-06 67 0 0 7 7 0 20 84 16 15

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 63 14 9 2 5 2 5 83 7 43
2017 EC-06 54 20 7 0 7 0 13 85 7 15

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 37 28 11 12 9 0 2 67 21 43
2017 EC-06 33 20 13 15 13 0 7 57 29 15

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 7 21 51 14 7 0 0 28 21 43
2017 EC-06 13 7 40 20 21 0 0 20 41 15

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 5 28 42 14 12 0 0 25 33 43
2017 EC-06 0 47 40 7 7 0 0 13 47 15

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 18 39 8 14 14 7 0 62 30 43
2017 EC-06 14 46 8 20 13 0 0 59 33 15

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 2 33 30 18 11 5 0 37 31 43
2017 EC-06 0 27 34 20 20 0 0 27 39 15
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 EC 23 77 43
2017 EC-06 46 54 15
2014 EC 27 73 45
2014 EC-06 40 60 20

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 EC 90 10 10
2014 EC 100 0 12
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 26 18 23 2 21 7 2 29 71 43
2017 EC-06 34 13 20 0 20 13 0 39 61 15

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 EC 25 28

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 EC 43 28

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 EC 25 28

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 EC 40 28

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 EC 11 28

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 EC 47 28

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 EC 7 50 18 14 4 8 28

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 21 14 18 18 18 4 7 40 40 28

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 0 11 11 11 54 4 11 12 75 28
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