2017 Public Service Employee Survey Results for Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 32 47 5 11 5 0 0 79 16 174344
2017 Public Service Commission of Canada 38 45 5 8 3 0 0 83 12 593
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 40 47 3 8 2 0 0 87 10 169
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 48 42 0 8 3 0 0 89 11 36

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 68 22 4 3 1 1 1 92 4 173972
2017 Public Service Commission of Canada 70 23 3 3 1 0 0 93 4 591
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 70 25 1 2 0 1 0 96 2 168
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 72 25 0 3 0 0 0 97 3 36

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 66 19 5 6 3 0 1 86 9 174221
2017 Public Service Commission of Canada 52 30 6 8 3 0 0 83 11 592
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 54 31 5 6 3 0 1 85 10 169
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 62 27 0 5 5 0 0 89 11 36

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 39 36 7 11 7 0 0 75 18 174178
2017 Public Service Commission of Canada 43 33 7 10 6 0 0 77 16 592
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 38 32 8 12 10 0 0 70 22 169
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 31 36 17 8 8 0 0 67 16 36

Question 5. I get the training I need to do my job.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 26 40 12 14 8 0 0 66 23 174231
2017 Public Service Commission of Canada 35 38 15 8 4 0 0 73 13 592
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 35 38 15 8 3 0 0 74 12 169
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 37 33 14 13 3 0 0 69 16 36

Question 6. My job is a good fit with my interests.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 41 39 10 6 3 0 0 80 10 174121
2017 Public Service Commission of Canada 36 42 12 6 4 0 0 78 10 593
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 42 40 10 4 2 1 0 83 6 169
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 40 36 13 8 0 3 0 78 9 36

Question 7. My job is a good fit with my skills.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 47 37 7 6 3 0 0 84 9 173994
2017 Public Service Commission of Canada 43 39 8 7 2 0 0 83 9 592
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 50 38 6 5 1 0 0 88 6 169
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 53 33 5 6 3 0 0 86 8 36

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 44 37 8 7 3 0 0 82 10 173739
2017 Public Service Commission of Canada 49 38 7 4 2 0 0 87 6 591
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 51 39 7 3 0 0 0 89 3 169
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 53 36 11 0 0 0 0 89 0 36

Question 9. I have support at work to balance my work and personal life.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 41 33 10 9 6 0 1 74 15 174019
2017 Public Service Commission of Canada 47 31 10 7 4 0 0 79 12 592
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 50 34 4 8 3 0 0 85 11 169
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 61 25 3 6 6 0 0 86 12 36

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 32 23 11 10 11 2 11 63 24 173988
2017 Public Service Commission of Canada 28 18 13 10 8 2 20 59 24 593
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 30 16 12 10 6 2 24 62 22 169
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 22 5 14 11 14 0 34 42 37 36

Question 11. I get a sense of satisfaction from my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 33 44 11 8 5 0 0 77 13 174203
2017 Public Service Commission of Canada 29 44 12 8 5 0 0 74 14 592
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 31 46 11 10 1 1 0 78 11 169
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 25 53 11 6 6 0 0 78 11 36

Question 12. I receive meaningful recognition for work well done.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 25 35 16 13 10 0 0 61 24 174142
2017 Public Service Commission of Canada 28 35 16 12 7 1 0 64 19 593
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 32 36 13 12 5 0 1 69 18 169
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 28 39 14 8 12 0 0 67 20 36

Question 13. I have clear work objectives.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 29 42 12 11 5 0 0 72 16 174083
2017 Public Service Commission of Canada 30 44 10 11 4 0 0 74 15 593
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 36 40 10 10 4 0 0 76 14 169
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 34 40 8 10 8 0 0 73 19 36

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 40 40 10 6 4 0 0 81 9 173996
2017 Public Service Commission of Canada 40 43 9 5 2 0 0 84 8 590
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 45 40 7 4 2 2 1 87 6 169
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 62 30 3 0 3 3 0 94 3 36

Question 15. Overall, I feel valued at work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 28 37 14 11 10 0 0 65 21 173998
2017 Public Service Commission of Canada 29 37 16 9 7 1 0 67 16 591
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 32 40 12 12 3 1 0 72 15 169
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 34 42 8 8 9 0 0 75 17 36

Question 16. I am proud of the work that I do.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 52 35 9 3 2 0 0 87 5 173795
2017 Public Service Commission of Canada 45 38 11 3 3 0 0 83 6 591
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 47 39 10 2 1 1 0 86 4 169
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 43 38 13 0 3 3 0 83 3 36

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 28 39 13 12 8 0 0 67 20 173615
2017 Public Service Commission of Canada 30 43 12 10 5 1 0 73 15 591
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 33 46 9 8 2 1 0 80 10 169
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 36 42 14 6 3 0 0 78 8 36

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 32 35 15 11 8 0 0 67 18 173681
2017 Public Service Commission of Canada 36 34 14 8 7 0 0 71 15 591
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 38 42 9 9 1 1 0 81 10 169
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 33 47 9 8 0 3 0 83 8 36

Question 19. I have support at work to provide a high level of service.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 31 38 14 10 6 0 0 69 17 173677
2017 Public Service Commission of Canada 32 40 14 9 4 0 1 73 13 591
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 35 37 10 13 3 0 1 73 16 169
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 42 36 8 8 3 0 3 81 11 36

Question 20. Overall, I like my job.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 40 40 11 6 3 0 0 80 9 173510
2017 Public Service Commission of Canada 35 42 12 6 5 0 0 77 11 592
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 37 46 10 5 2 0 0 82 7 169
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 39 45 13 0 3 0 0 84 3 36

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 37 35 16 7 4 0 1 73 11 174272
2017 Public Service Commission of Canada 42 32 14 7 4 1 1 75 11 591
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 42 31 16 7 3 1 1 74 10 168
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 45 17 29 6 0 3 0 64 6 35

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 11 24 35 17 9 1 3 27 37 173451
2017 Public Service Commission of Canada 9 23 37 16 10 1 3 27 33 590
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 15 25 39 13 6 2 1 19 40 169
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 14 36 31 14 3 0 3 17 51 36

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 12 19 28 21 14 3 4 37 33 173005
2017 Public Service Commission of Canada 10 19 32 16 15 3 4 34 31 586
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 17 23 34 17 7 2 1 24 40 168
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 16 25 33 14 8 0 3 23 42 36

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 17 23 29 15 9 2 4 26 43 173286
2017 Public Service Commission of Canada 16 23 30 14 11 3 5 27 41 588
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 25 22 30 11 7 2 3 19 49 169
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 30 30 20 5 6 0 8 12 66 36

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 8 15 31 25 14 1 4 42 25 172593
2017 Public Service Commission of Canada 6 17 33 23 16 1 4 41 25 587
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 8 17 44 20 10 1 1 31 25 169
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 9 16 52 12 6 0 6 18 26 36

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 17 22 27 17 12 2 4 30 41 173223
2017 Public Service Commission of Canada 13 18 30 19 14 2 5 35 33 586
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 14 21 35 18 7 1 3 26 37 168
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 14 28 25 28 3 0 3 31 43 36

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 12 18 26 21 14 3 5 39 33 173264
2017 Public Service Commission of Canada 15 24 26 16 10 4 4 29 43 589
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 16 25 30 18 7 3 2 26 43 169
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 16 15 30 22 11 0 6 35 33 36

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 16 22 31 15 9 3 4 26 41 173340
2017 Public Service Commission of Canada 13 19 36 16 10 3 4 27 34 589
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 15 21 40 10 10 3 2 21 37 168
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 22 16 40 8 8 3 3 18 40 36
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 68 16 6 4 2 0 4 88 6 174193
2017 Public Service Commission of Canada 62 27 3 4 2 0 1 90 6 591
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 67 26 2 4 1 0 1 93 5 168
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 65 32 3 0 0 0 0 97 0 35

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 26 31 16 11 9 5 4 62 21 174143
2017 Public Service Commission of Canada 28 31 15 9 7 5 5 66 17 589
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 34 30 14 6 6 5 5 71 13 169
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 33 30 20 0 9 6 3 69 10 36

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 41 30 10 10 8 1 0 73 17 174130
2017 Public Service Commission of Canada 47 31 8 8 5 1 0 79 13 593
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 57 26 6 7 4 0 0 83 11 169
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 58 31 3 5 3 0 0 89 9 36

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 29 35 13 13 8 2 1 65 22 174044
2017 Public Service Commission of Canada 37 38 11 7 4 2 0 78 11 593
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 38 40 11 5 3 1 1 80 9 169
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 44 36 3 6 5 3 3 85 12 36

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 24 28 15 13 11 9 1 58 26 174123
2017 Public Service Commission of Canada 35 27 12 10 6 9 1 69 18 593
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 34 31 11 11 5 9 1 71 17 169
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 39 27 11 9 3 10 0 74 13 36

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 11 21 18 17 14 16 3 40 38 174082
2017 Public Service Commission of Canada 13 24 16 18 9 17 3 46 35 593
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 19 21 18 19 7 14 2 48 31 169
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 25 14 22 22 3 14 0 45 29 36

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 41 38 9 8 4 0 0 80 12 173904
2017 Public Service Commission of Canada 44 41 7 6 2 0 0 85 7 593
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 46 44 6 4 0 0 0 90 4 169
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 56 36 5 3 0 0 0 91 3 36
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 37 35 12 9 6 1 0 73 15 174253
2017 Public Service Commission of Canada 41 34 10 9 4 0 2 77 13 593
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 46 35 8 7 3 0 1 82 10 169
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 56 28 5 6 6 0 0 83 12 36

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 44 31 11 6 5 2 1 77 12 174211
2017 Public Service Commission of Canada 49 29 10 5 4 3 1 80 9 592
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 50 30 7 7 3 2 1 83 10 169
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 58 23 3 9 3 3 3 85 12 36

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 42 33 10 8 5 1 0 76 14 174142
2017 Public Service Commission of Canada 46 34 9 7 4 0 0 80 11 593
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 50 32 6 8 4 1 0 83 11 169
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 63 17 6 11 3 0 0 80 14 36

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 78 12 4 2 2 0 3 93 3 173995
2017 Public Service Commission of Canada 81 15 2 1 1 0 1 96 2 593
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 80 18 1 1 1 0 0 98 2 169
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 89 8 3 0 0 0 0 97 0 36

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 50 23 8 5 6 3 6 80 12 173965
2017 Public Service Commission of Canada 53 25 6 6 4 3 3 83 11 592
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 55 29 6 3 4 1 2 87 8 168
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 67 19 6 0 9 0 0 85 9 36

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 53 27 8 6 5 1 0 81 11 174035
2017 Public Service Commission of Canada 59 24 6 6 4 1 1 85 10 591
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 60 27 4 5 2 1 1 89 8 168
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 66 23 0 9 3 0 0 89 11 36

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 53 25 10 4 5 2 0 80 9 174119
2017 Public Service Commission of Canada 56 26 9 5 2 2 0 83 8 592
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 58 28 4 6 2 2 0 88 8 168
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 63 23 3 6 3 3 0 88 9 36

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 49 27 10 7 6 0 0 77 12 173871
2017 Public Service Commission of Canada 51 28 9 7 4 1 0 80 11 591
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 53 30 7 7 2 1 0 84 9 168
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 61 22 5 9 3 0 0 83 12 36
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 25 36 14 11 6 3 5 66 18 38833
2017 Public Service Commission of Canada 27 44 15 2 4 2 7 77 7 159
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 26 48 13 2 2 2 8 82 4 49
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 25 67 0 8 0 0 0 92 8 12

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 27 32 16 10 8 7 0 64 19 174230
2017 Public Service Commission of Canada 28 36 15 8 4 9 0 70 14 593
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 28 36 17 11 3 5 0 67 15 169
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 34 33 14 11 3 5 0 71 15 36

Question 41. I have confidence in the senior management of my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 24 31 17 13 11 3 0 57 25 174174
2017 Public Service Commission of Canada 24 40 14 11 6 4 1 67 18 593
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 24 41 13 13 6 3 0 67 19 169
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 25 39 9 19 3 6 0 67 23 36

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 17 29 20 17 12 6 0 49 31 174040
2017 Public Service Commission of Canada 15 37 20 14 7 7 1 57 22 592
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 13 36 26 14 6 5 0 51 21 169
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 9 39 19 16 6 12 0 53 25 36

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 20 27 17 14 15 6 0 50 31 174190
2017 Public Service Commission of Canada 24 36 15 11 8 6 1 64 20 592
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 24 36 16 10 10 4 0 62 21 168
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 31 31 16 6 13 3 0 64 19 36

Question 44. Essential information flows effectively from senior management to staff.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 17 31 17 17 14 3 0 50 32 173985
2017 Public Service Commission of Canada 17 40 19 13 8 3 0 59 22 592
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 17 43 13 17 8 2 0 60 26 169
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 17 45 6 16 13 3 0 64 30 36
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 25 41 17 10 6 1 0 67 16 173974
2017 Public Service Commission of Canada 27 44 15 9 3 2 0 72 13 592
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 29 49 11 6 4 2 0 79 10 169
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 39 39 14 5 3 0 0 78 8 36

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 37 41 12 4 2 3 0 81 7 173773
2017 Public Service Commission of Canada 36 45 10 4 1 4 0 84 5 592
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 36 44 10 4 1 4 1 84 6 169
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 61 25 11 0 0 3 0 88 0 36

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 35 37 12 8 5 3 1 74 14 173795
2017 Public Service Commission of Canada 36 35 13 8 4 3 1 74 12 590
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 40 36 11 9 2 1 2 78 11 169
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 47 28 16 3 0 3 3 80 3 36

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 24 34 19 11 6 4 1 61 18 173919
2017 Public Service Commission of Canada 20 35 22 11 5 5 1 60 17 592
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 24 32 26 10 4 5 1 58 14 169
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 34 33 24 0 3 3 3 71 3 36

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 18 25 17 14 14 9 3 48 32 173820
2017 Public Service Commission of Canada 15 22 21 13 13 10 6 45 31 591
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 19 19 23 13 12 11 3 43 29 168
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 28 6 25 17 11 11 3 39 32 36

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 59 20 8 4 2 2 5 85 7 174121
2017 Public Service Commission of Canada 57 29 6 4 2 0 1 87 7 588
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 63 25 4 6 2 0 0 88 8 169
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 61 33 0 6 0 0 0 94 6 36

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 66 20 6 2 1 2 3 90 4 174041
2017 Public Service Commission of Canada 67 22 4 2 1 3 2 93 3 590
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 71 25 1 1 1 1 1 98 2 169
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 78 20 0 3 0 0 0 97 3 36

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 22 32 16 14 11 3 0 57 27 173983
2017 Public Service Commission of Canada 28 34 16 11 7 4 1 65 18 592
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 30 38 11 10 6 3 0 71 17 168
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 34 33 12 11 9 3 0 68 20 36

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 19 27 15 16 18 3 3 48 36 174011
2017 Public Service Commission of Canada 16 22 14 17 23 3 4 41 44 592
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 17 18 19 18 24 1 4 36 44 169
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 17 14 19 20 30 0 0 31 50 36

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 20 35 21 12 8 4 1 58 21 174027
2017 Public Service Commission of Canada 23 40 19 9 6 3 1 65 15 593
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 26 44 17 8 3 3 0 71 11 169
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 23 52 17 5 0 3 0 77 5 36

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 37 35 15 4 3 4 1 76 8 173916
2017 Public Service Commission of Canada 44 36 10 3 3 3 1 83 6 593
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 46 38 9 2 1 3 1 87 3 169
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 53 27 17 0 0 3 0 83 0 36

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 37 40 12 6 3 2 0 78 9 173976
2017 Public Service Commission of Canada 43 41 9 3 2 3 0 86 5 591
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 46 41 8 2 0 2 0 90 2 169
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 56 28 8 6 0 3 0 86 6 36

Question 57. Overall, my department or agency treats me with respect.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 43 37 10 6 4 0 0 80 10 174074
2017 Public Service Commission of Canada 47 39 8 3 2 0 0 86 6 591
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 44 45 7 4 1 0 0 89 4 169
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 50 30 14 6 0 0 0 81 6 36

Question 58. I would recommend my department or agency as a great place to work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 33 32 16 9 8 1 0 66 17 173925
2017 Public Service Commission of Canada 36 35 15 8 6 1 0 71 15 590
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 33 39 18 5 5 0 0 73 10 168
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 39 33 14 5 8 0 0 73 14 36

Question 59. I am satisfied with my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 32 35 15 10 7 0 0 68 17 173991
2017 Public Service Commission of Canada 34 37 15 8 5 0 0 71 13 592
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 31 44 14 9 2 0 0 75 11 169
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 45 33 11 5 6 0 0 78 11 36

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 30 26 18 11 9 4 1 59 22 173970
2017 Public Service Commission of Canada 29 23 19 12 12 5 1 55 25 592
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 31 27 20 12 8 2 1 60 20 169
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 36 20 19 5 14 3 3 59 20 36
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Organization Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 Public Service 26 40 34 174196
2017 Public Service Commission of Canada 38 26 36 593
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 41 27 32 169
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 50 28 22 36

Question 62. Please indicate your reason for leaving.

Survey year Organization To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Public Service 18 30 29 6 10 6 45785
2017 Public Service Commission of Canada 15 15 56 3 6 5 227
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 25 13 56 0 5 2 69
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 17 29 54 0 0 0 18
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Organization Yes
(%)
No
(%)
Total responses
2017 Public Service 18 82 173948
2017 Public Service Commission of Canada 18 82 591
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 23 77 169
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 28 72 36

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Organization
(%)
Total responses
2017 Public Service 51 30018
2017 Public Service Commission of Canada 45 111
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 37 40

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Organization
(%)
Total responses
2017 Public Service 63 30018
2017 Public Service Commission of Canada 65 111
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 65 40
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 69 10

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Organization
(%)
Total responses
2017 Public Service 8 30018
2017 Public Service Commission of Canada 8 111
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 13 40

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Organization
(%)
Total responses
2017 Public Service 5 30018
2017 Public Service Commission of Canada 0 111
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 0 40
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 0 10

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Organization
(%)
Total responses
2017 Public Service 6 30018
2017 Public Service Commission of Canada 5 111
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 0 40
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 0 10

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Organization
(%)
Total responses
2017 Public Service 9 30018
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 0 40
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 0 10

Question 64g. From whom did you experience harassment on the job? ...Other

Survey year Organization
(%)
Total responses
2017 Public Service 4 30018
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 0 10

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Organization
(%)
Total responses
2017 Public Service 41 30045
2017 Public Service Commission of Canada 31 111
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 33 40

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Organization
(%)
Total responses
2017 Public Service 40 30045
2017 Public Service Commission of Canada 44 111
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 41 40
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 60 10

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Organization
(%)
Total responses
2017 Public Service 45 30045
2017 Public Service Commission of Canada 44 111
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 31 40

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Organization
(%)
Total responses
2017 Public Service 41 30045
2017 Public Service Commission of Canada 41 111
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 51 40

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Organization
(%)
Total responses
2017 Public Service 30 30045
2017 Public Service Commission of Canada 21 111
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 20 40

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Organization
(%)
Total responses
2017 Public Service 57 30045
2017 Public Service Commission of Canada 61 111
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 61 40
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 71 10

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Organization
(%)
Total responses
2017 Public Service 36 30045
2017 Public Service Commission of Canada 26 111
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 35 40

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Organization
(%)
Total responses
2017 Public Service 2 30045
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 0 10

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Organization
(%)
Total responses
2017 Public Service 10 30045
2017 Public Service Commission of Canada 8 111

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Organization
(%)
Total responses
2017 Public Service 13 30045
2017 Public Service Commission of Canada 8 111
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 0 10

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Organization
(%)
Total responses
2017 Public Service 48 30045
2017 Public Service Commission of Canada 46 111
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 32 40

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Organization
(%)
Total responses
2017 Public Service 29 30045
2017 Public Service Commission of Canada 15 111
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 16 40
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 0 10

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Organization
(%)
Total responses
2017 Public Service 14 30045
2017 Public Service Commission of Canada 13 111

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Organization
(%)
Total responses
2017 Public Service 52 30031
2017 Public Service Commission of Canada 57 111
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 58 40
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 60 10

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Organization
(%)
Total responses
2017 Public Service 29 30031
2017 Public Service Commission of Canada 31 111
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 30 40
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 0 10

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Organization
(%)
Total responses
2017 Public Service 9 30031
2017 Public Service Commission of Canada 13 111
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 21 40
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 0 10

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Organization
(%)
Total responses
2017 Public Service 22 30031
2017 Public Service Commission of Canada 12 111
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 0 10

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Organization
(%)
Total responses
2017 Public Service 11 30031
2017 Public Service Commission of Canada 6 111
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 0 10

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Organization
(%)
Total responses
2017 Public Service 8 30031
2017 Public Service Commission of Canada 8 111
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 13 40
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 0 10

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Organization
(%)
Total responses
2017 Public Service 14 30031
2017 Public Service Commission of Canada 17 111

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Organization
(%)
Total responses
2017 Public Service 11 30031
2017 Public Service Commission of Canada 9 111
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 12 40

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Organization
(%)
Total responses
2017 Public Service 25 30031
2017 Public Service Commission of Canada 25 111
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 25 40

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Organization
(%)
Total responses
2017 Public Service 12 27791
2017 Public Service Commission of Canada 8 102
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 0 10

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Organization
(%)
Total responses
2017 Public Service 17 27791
2017 Public Service Commission of Canada 15 102

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Organization
(%)
Total responses
2017 Public Service 10 27791
2017 Public Service Commission of Canada 11 102
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 15 35

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Organization
(%)
Total responses
2017 Public Service 8 27791
2017 Public Service Commission of Canada 10 102

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Organization
(%)
Total responses
2017 Public Service 10 27791
2017 Public Service Commission of Canada 8 102

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Organization
(%)
Total responses
2017 Public Service 11 27791
2017 Public Service Commission of Canada 18 102
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 20 35

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Organization
(%)
Total responses
2017 Public Service 12 27791
2017 Public Service Commission of Canada 15 102
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 17 35

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Organization
(%)
Total responses
2017 Public Service 10 27791
2017 Public Service Commission of Canada 12 102

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Organization
(%)
Total responses
2017 Public Service 12 27791
2017 Public Service Commission of Canada 14 102
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 20 35

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Organization
(%)
Total responses
2017 Public Service 26 27791
2017 Public Service Commission of Canada 27 102
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 17 35

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Organization
(%)
Total responses
2017 Public Service 10 27791
2017 Public Service Commission of Canada 8 102

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Organization
(%)
Total responses
2017 Public Service 45 27791
2017 Public Service Commission of Canada 43 102
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 40 35

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Organization
(%)
Total responses
2017 Public Service 2 27791
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 0 35
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 0 10

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Organization
(%)
Total responses
2017 Public Service 53 27791
2017 Public Service Commission of Canada 56 102
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 48 35
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 50 10

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Organization
(%)
Total responses
2017 Public Service 1 27791
2017 Public Service Commission of Canada 0 102
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 0 35
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 0 10

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Organization
(%)
Total responses
2017 Public Service 14 27791
2017 Public Service Commission of Canada 13 102
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 21 35

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Organization Yes
(%)
No
(%)
Total responses
2017 Public Service 93 7 30021
2017 Public Service Commission of Canada 87 13 111
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 86 14 40
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 89 11 10

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 16 18 19 7 8 24 7 50 22 174189
2017 Public Service Commission of Canada 14 19 14 6 5 33 7 57 19 592
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 14 23 17 7 5 29 5 55 19 169
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 17 14 20 8 8 30 3 46 24 36

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 28 31 17 7 6 9 1 66 15 173958
2017 Public Service Commission of Canada 28 33 16 6 2 13 2 71 10 592
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 29 33 16 7 2 13 1 71 11 169
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 30 34 14 6 3 14 0 74 10 36
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 27 48 10 6 2 2 5 81 9 174249
2017 Public Service Commission of Canada 23 37 10 6 2 3 18 76 11 592
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 26 33 10 5 1 1 23 79 8 169
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 28 20 13 3 0 0 36 75 4 36

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 11 24 21 9 7 20 8 49 22 173925
2017 Public Service Commission of Canada 9 16 18 4 3 29 20 50 15 588
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 10 14 17 5 3 25 26 50 16 169
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 6 3 19 6 0 19 47 25 17 36

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 38 32 11 4 2 8 5 81 7 174213
2017 Public Service Commission of Canada 33 26 10 2 1 12 18 83 4 591
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 32 24 8 2 1 10 23 84 4 169
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 36 8 14 0 0 5 36 76 0 36

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 29 31 14 6 4 11 5 72 11 173897
2017 Public Service Commission of Canada 28 28 11 2 1 13 17 80 4 591
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 29 30 10 1 0 9 22 84 2 169
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 28 19 11 0 0 8 33 81 0 36
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Organization Yes
(%)
No
(%)
Total responses
2017 Public Service 8 92 173800
2017 Public Service Commission of Canada 7 93 591
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 5 95 168

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Organization
(%)
Total responses
2017 Public Service 38 13842
2017 Public Service Commission of Canada 38 41

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Organization
(%)
Total responses
2017 Public Service 79 13842
2017 Public Service Commission of Canada 85 41

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Organization
(%)
Total responses
2017 Public Service 4 13842

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Organization
(%)
Total responses
2017 Public Service 4 13842
2017 Public Service Commission of Canada 0 41

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies

Survey year Organization
(%)
Total responses
2017 Public Service 7 13842

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Organization
(%)
Total responses
2017 Public Service 9 13842
2017 Public Service Commission of Canada 0 41

Question 76g. From whom did you experience discrimination on the job? ...Other

Survey year Organization
(%)
Total responses
2017 Public Service 7 13842

Question 77a. Please indicate the type of discrimination you experienced. ...Race

Survey year Organization
(%)
Total responses
2017 Public Service 24 13782
2017 Public Service Commission of Canada 29 39

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Organization
(%)
Total responses
2017 Public Service 19 13782
2017 Public Service Commission of Canada 23 39

Question 77c. Please indicate the type of discrimination you experienced. ...Colour

Survey year Organization
(%)
Total responses
2017 Public Service 14 13782
2017 Public Service Commission of Canada 18 39

Question 77d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Organization
(%)
Total responses
2017 Public Service 6 13782

Question 77e. Please indicate the type of discrimination you experienced. ...Age

Survey year Organization
(%)
Total responses
2017 Public Service 25 13782
2017 Public Service Commission of Canada 18 39

Question 77f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Organization
(%)
Total responses
2017 Public Service 30 13782

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Organization
(%)
Total responses
2017 Public Service 4 13782
2017 Public Service Commission of Canada 0 39

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Organization
(%)
Total responses
2017 Public Service 2 13782

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status

Survey year Organization
(%)
Total responses
2017 Public Service 8 13782

Question 77j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Organization
(%)
Total responses
2017 Public Service 16 13782
2017 Public Service Commission of Canada 21 39

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Organization
(%)
Total responses
2017 Public Service 1 13782
2017 Public Service Commission of Canada 0 39

Question 77l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Organization
(%)
Total responses
2017 Public Service 16 13782
2017 Public Service Commission of Canada 13 39

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Organization
(%)
Total responses
2017 Public Service 0 13782
2017 Public Service Commission of Canada 0 39

Question 77n. Please indicate the type of discrimination you experienced. ...Other

Survey year Organization
(%)
Total responses
2017 Public Service 20 13782
2017 Public Service Commission of Canada 21 39

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.

Survey year Organization
(%)
Total responses
2017 Public Service 31 13844
2017 Public Service Commission of Canada 45 41

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Organization
(%)
Total responses
2017 Public Service 16 13844
2017 Public Service Commission of Canada 17 41

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Organization
(%)
Total responses
2017 Public Service 6 13844

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Organization
(%)
Total responses
2017 Public Service 19 13844
2017 Public Service Commission of Canada 14 41

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.

Survey year Organization
(%)
Total responses
2017 Public Service 6 13844

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.

Survey year Organization
(%)
Total responses
2017 Public Service 7 13844

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.

Survey year Organization
(%)
Total responses
2017 Public Service 9 13844

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Organization
(%)
Total responses
2017 Public Service 8 13844

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Organization
(%)
Total responses
2017 Public Service 48 13844
2017 Public Service Commission of Canada 41 41

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Organization
(%)
Total responses
2017 Public Service 6 12884

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.

Survey year Organization
(%)
Total responses
2017 Public Service 13 12884

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Organization
(%)
Total responses
2017 Public Service 5 12884

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.

Survey year Organization
(%)
Total responses
2017 Public Service 3 12884
2017 Public Service Commission of Canada 0 37

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.

Survey year Organization
(%)
Total responses
2017 Public Service 3 12884

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.

Survey year Organization
(%)
Total responses
2017 Public Service 5 12884

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.

Survey year Organization
(%)
Total responses
2017 Public Service 9 12884
2017 Public Service Commission of Canada 17 37

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.

Survey year Organization
(%)
Total responses
2017 Public Service 10 12884
2017 Public Service Commission of Canada 23 37

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.

Survey year Organization
(%)
Total responses
2017 Public Service 10 12884

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Organization
(%)
Total responses
2017 Public Service 24 12884
2017 Public Service Commission of Canada 30 37

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.

Survey year Organization
(%)
Total responses
2017 Public Service 10 12884

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Organization
(%)
Total responses
2017 Public Service 44 12884
2017 Public Service Commission of Canada 52 37

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Organization
(%)
Total responses
2017 Public Service 2 12884
2017 Public Service Commission of Canada 0 37

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Organization
(%)
Total responses
2017 Public Service 61 12884
2017 Public Service Commission of Canada 58 37

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Organization
(%)
Total responses
2017 Public Service 1 12884
2017 Public Service Commission of Canada 0 37

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other

Survey year Organization
(%)
Total responses
2017 Public Service 13 12884

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Organization Yes
(%)
No
(%)
Total responses
2017 Public Service 93 7 13875
2017 Public Service Commission of Canada 83 17 41

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 17 18 20 4 4 30 7 56 12 174058
2017 Public Service Commission of Canada 15 17 15 3 3 39 9 61 10 592
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 16 14 15 4 2 41 7 59 11 169
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 19 6 25 3 3 36 8 45 10 36

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 31 31 17 4 4 12 2 72 9 173835
2017 Public Service Commission of Canada 31 33 15 3 3 13 2 76 6 590
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 31 39 12 5 1 9 2 80 7 169
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 39 42 8 3 3 6 0 86 6 36
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 22 24 19 14 19 0 2 46 34 173880
2017 Public Service Commission of Canada 16 24 21 16 20 0 3 41 37 589
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 20 24 19 14 19 0 3 45 34 167
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 30 25 20 8 14 0 3 57 23 36

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 19 27 26 15 11 0 1 47 26 173933
2017 Public Service Commission of Canada 18 26 27 16 11 0 2 45 27 592
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 15 28 29 17 11 0 0 43 29 169
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 6 42 19 28 6 0 0 47 34 36

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 26 29 22 12 8 1 3 57 21 173555
2017 Public Service Commission of Canada 25 26 26 11 8 1 3 53 20 591
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 16 33 29 13 8 1 1 49 21 169
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 11 33 36 6 14 0 0 45 19 36

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 21 23 22 16 15 1 2 45 32 173886
2017 Public Service Commission of Canada 22 23 25 16 12 0 3 46 28 590
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 18 24 25 20 13 0 1 42 33 168
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 20 36 22 11 11 0 0 56 22 36

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 44 23 13 6 4 1 9 75 11 173618
2017 Public Service Commission of Canada 47 23 10 5 4 0 11 79 10 592
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 43 25 9 5 5 0 12 78 11 169
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 42 30 8 5 6 0 8 79 12 36

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 29 30 22 11 8 0 1 59 19 173457
2017 Public Service Commission of Canada 30 29 23 10 6 0 2 60 16 589
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 33 23 24 13 6 0 0 56 19 168
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 31 25 19 14 12 0 0 56 25 36

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 27 32 22 11 6 1 2 60 18 173337
2017 Public Service Commission of Canada 26 29 23 11 6 2 2 58 18 590
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 27 23 26 13 7 2 0 51 21 169
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 25 22 25 14 11 3 0 49 25 36

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 22 31 23 14 8 1 2 54 22 173363
2017 Public Service Commission of Canada 22 29 25 14 7 1 2 53 22 590
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 17 35 23 16 8 0 0 52 24 168
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 14 34 16 22 13 0 0 48 35 36

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 28 31 20 12 7 1 2 60 19 173428
2017 Public Service Commission of Canada 25 30 21 14 7 1 3 56 22 592
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 23 26 25 17 8 1 1 50 25 169
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 25 23 19 16 16 0 0 48 33 36

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 28 31 21 11 7 1 2 61 18 173041
2017 Public Service Commission of Canada 31 31 20 9 6 0 3 64 15 590
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 29 32 19 13 6 0 2 62 19 168
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 34 28 19 9 8 0 3 63 17 36

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 52 24 13 6 4 0 2 77 9 173936
2017 Public Service Commission of Canada 51 22 13 6 5 0 2 75 12 593
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 49 22 13 8 7 1 1 72 15 169
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 43 31 13 11 3 0 0 73 13 36

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 69 14 6 4 4 1 3 86 8 173910
2017 Public Service Commission of Canada 69 14 5 4 4 1 3 87 8 592
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 66 18 5 4 3 1 3 88 7 169
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 72 19 0 3 3 0 3 94 6 36

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 53 28 10 4 3 0 2 83 7 173810
2017 Public Service Commission of Canada 54 26 9 5 3 0 3 83 8 590
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 57 25 9 4 3 0 2 83 8 168
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 69 20 8 3 0 0 0 89 3 35

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 57 20 10 6 5 0 2 79 11 173819
2017 Public Service Commission of Canada 58 18 10 5 5 0 3 79 10 591
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 61 19 9 6 3 0 1 81 10 168
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 70 8 5 11 6 0 0 78 17 36

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 53 13 5 2 1 0 25 89 4 173685
2017 Public Service Commission of Canada 51 11 6 3 1 0 28 86 5 592
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 50 11 4 3 0 0 31 89 5 169
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 47 11 11 0 0 0 30 84 0 36

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 62 19 7 2 1 1 7 88 4 172926
2017 Public Service Commission of Canada 69 16 5 2 0 0 8 92 2 589
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 73 16 5 1 0 0 5 94 1 169
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 73 19 3 3 0 0 3 94 3 36

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 61 17 8 5 5 1 4 82 10 174018
2017 Public Service Commission of Canada 70 12 6 3 3 1 6 88 6 592
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 72 16 2 0 2 1 6 95 2 169
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 75 17 0 0 5 3 0 95 5 36

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 49 29 12 4 2 0 3 81 6 173693
2017 Public Service Commission of Canada 43 31 16 4 3 0 3 76 8 591
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 38 29 21 7 4 0 2 68 11 169
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 42 27 20 3 8 0 0 69 11 36

Question 84. Overall, my level of work-related stress is

Survey year Organization Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 12 30 38 14 6 0 0 42 20 174252
2017 Public Service Commission of Canada 10 32 39 15 4 0 0 42 19 592
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 7 30 40 20 4 0 0 36 24 169
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 3 22 63 11 0 0 0 25 11 36

Question 85. After my workday, I feel emotionally drained.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 9 20 39 22 10 0 0 32 29 173657
2017 Public Service Commission of Canada 7 19 40 24 9 0 1 34 26 590
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 5 25 39 23 7 0 1 30 31 169
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 6 28 47 14 6 0 0 20 33 36

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 24 40 16 9 6 4 0 67 15 173983
2017 Public Service Commission of Canada 24 44 16 8 4 5 0 71 12 593
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 25 45 13 9 6 2 0 71 15 169
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 39 37 11 5 5 3 0 78 11 36

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 18 37 17 14 11 2 0 56 26 174038
2017 Public Service Commission of Canada 18 43 17 13 6 2 0 63 20 592
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 22 42 14 16 5 2 0 64 22 169
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 17 53 11 14 6 0 0 70 19 36
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Organization Yes
(%)
No
(%)
Total responses
2017 Public Service 17 83 173939
2017 Public Service Commission of Canada 21 79 592
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 22 78 168
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 35 65 36

Question 89. Were any measures taken to accommodate your needs?

Survey year Organization Yes
(%)
No
(%)
Total responses
2017 Public Service 78 22 29537
2017 Public Service Commission of Canada 84 16 126
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 95 5 38
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 84 16 13

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 46 35 6 8 4 1 1 82 12 23169
2017 Public Service Commission of Canada 45 40 5 4 5 1 0 86 10 106
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 40 55 0 0 6 0 0 94 6 36
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 46 44 0 0 9 0 0 91 9 11
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 30 24 19 11 12 4 1 31 69 174272
2017 Public Service Commission of Canada 23 26 22 12 13 4 1 25 75 592
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 32 26 17 9 8 6 2 35 65 169
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 17 28 22 3 8 19 3 21 79 36

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Organization
(%)
Total responses
2017 Public Service 22 111807
2017 Public Service Commission of Canada 19 422
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 20 102
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 41 22

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Organization
(%)
Total responses
2017 Public Service 34 111807
2017 Public Service Commission of Canada 40 422
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 33 102
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 40 22

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Organization
(%)
Total responses
2017 Public Service 18 111807
2017 Public Service Commission of Canada 21 422
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 20 102
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 22 22

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Organization
(%)
Total responses
2017 Public Service 47 111807
2017 Public Service Commission of Canada 42 422
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 44 102
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 49 22

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Organization
(%)
Total responses
2017 Public Service 6 111807
2017 Public Service Commission of Canada 6 422
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 9 102
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 9 22

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Organization
(%)
Total responses
2017 Public Service 40 111807
2017 Public Service Commission of Canada 46 422
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 48 102
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 55 22

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Organization 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 Public Service 7 48 18 10 4 14 109569
2017 Public Service Commission of Canada 6 49 19 8 8 10 413
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 5 55 17 6 4 12 99
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 4 59 9 9 0 19 22

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 11 21 16 17 24 2 9 36 46 112619
2017 Public Service Commission of Canada 12 23 14 20 17 2 12 41 43 427
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 16 25 10 18 14 3 14 49 39 102
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 14 42 18 13 9 4 0 58 23 22

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 4 10 12 17 45 3 9 16 70 112563
2017 Public Service Commission of Canada 1 8 11 17 50 2 11 10 77 424
2017 Policy and Corporate Affairs Branch / Strategic Direction and Renewal Branch 1 6 10 20 44 3 17 9 79 102
2017 Strategic Direction and renewal Branch / Staffing Support and Priority Directorate / Policy Development Directorate 0 9 9 18 54 5 5 10 80 22
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