2017 Public Service Employee Survey Results for Canadian Heritage by Question 38. Are you a supervisor?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	39	46	5	8	2	85	10	384
2017	Non-supervisor	43	45	4	6	2	88	9	895
2014	Supervisor	34	49	6	8	2	84	10	420
2014	Non-supervisor	35	50	5	8	2	85	10	958
2011	Supervisor	47	38	4	10	2	84	12	429
2011	Non-supervisor	47	40	5	6	1	88	7	969
2008	Supervisor	53	39	2	6	1	91	7	446
2008	Non-supervisor	52	38	3	5	1	91	6	1032

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	68	26	3	2	1	94	3	382
2017	Non-supervisor	68	25	4	3	0	93	4	891
2014	Supervisor	65	29	4	2	1	94	3	421
2014	Non-supervisor	65	27	3	3	1	92	4	958
2011	Supervisor	71	23	2	3	0	95	3	429
2011	Non-supervisor	70	24	3	2	0	94	3	969
2008	Supervisor	76	20	2	2	1	96	2	444
2008	Non-supervisor	69	23	2	4	0	93	4	1031

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	55	31	6	7	2	0	86	8	384
2017	Non-supervisor	55	31	7	5	2	1	87	6	895
2014	Supervisor	53	27	6	10	4	0	80	14	420
2014	Non-supervisor	51	32	6	9	2	0	83	11	957
2011	Supervisor	57	25	8	8	3	0	82	11	429
2011	Non-supervisor	56	27	6	9	2	1	83	11	968
2008	Supervisor	55	30	4	8	2	0	86	10	446
2008	Non-supervisor	56	27	6	8	2	1	83	10	1030

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	51	35	5	8	2	86	10	383
2017	Non-supervisor	49	37	6	5	2	87	7	895
2014	Supervisor	45	39	6	6	4	84	10	421
2014	Non-supervisor	43	39	8	7	3	82	9	958
2011	Supervisor	48	35	6	8	2	84	11	429
2011	Non-supervisor	46	37	8	6	3	84	9	967

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	38	46	7	8	1	0	0	84	9	384
2017	Non-supervisor	34	42	11	9	2	0	1	77	12	895
2014	Supervisor	34	42	13	9	2	0	0	77	10	421
2014	Non-supervisor	30	41	13	10	4	0	1	72	15	956
2011	Supervisor	34	40	13	10	2	0	1	75	12	427
2011	Non-supervisor	29	39	16	11	4	0	2	69	15	967
2008	Supervisor	37	46	8	5	3	0	1	84	8	445
2008	Non-supervisor	33	40	13	10	3	1	1	74	13	1031

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	48	41	7	3	1	89	4	384
2017	Non-supervisor	40	39	12	6	3	79	9	892
2014	Supervisor	44	42	9	4	1	86	5	421
2014	Non-supervisor	35	38	15	8	5	73	13	959
2011	Supervisor	49	35	10	4	2	85	6	429
2011	Non-supervisor	39	37	10	8	6	76	13	968
2008	Supervisor	52	38	5	3	2	89	5	446
2008	Non-supervisor	37	41	11	8	4	78	12	1031

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	54	38	4	3	1	0	92	4	383
2017	Non-supervisor	48	36	8	5	3	0	84	8	890
2014	Supervisor	54	36	6	4	1	0	90	4	421
2014	Non-supervisor	40	36	11	9	3	0	77	12	959
2011	Supervisor	51	39	6	3	2	1	90	5	427
2011	Non-supervisor	39	41	9	6	4	0	81	10	967
2008	Supervisor	54	39	4	2	0	0	93	3	446
2008	Non-supervisor	41	41	8	6	4	0	82	10	1031

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	56	37	4	2	1	0	94	2	384
2017	Non-supervisor	52	37	6	3	2	0	90	5	891
2014	Supervisor	54	37	5	3	1	0	91	4	420
2014	Non-supervisor	45	41	8	5	1	1	86	6	957

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	42	35	10	6	6	0	1	78	12	384
2017	Non-supervisor	50	34	6	7	3	0	1	85	9	892
2014	Supervisor	42	34	12	7	3	0	1	77	11	421
2014	Non-supervisor	43	36	9	7	3	1	2	81	10	959
2011	Supervisor	42	38	11	6	2	0	1	80	8	429
2011	Non-supervisor	46	33	11	5	3	1	1	81	8	969

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	31	24	7	13	7	1	18	68	24	383
2017	Non-supervisor	41	23	9	8	5	3	11	74	15	891
2014	Supervisor	29	25	11	10	8	1	16	66	21	421
2014	Non-supervisor	31	28	11	8	8	2	12	69	19	959
2011	Supervisor	30	26	9	11	6	1	17	69	21	429
2011	Non-supervisor	34	25	10	9	7	3	12	70	19	969
2008	Supervisor	33	26	6	12	8	1	15	69	24	446
2008	Non-supervisor	42	25	7	9	5	3	9	76	16	1032

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	42	45	6	5	2	87	7	383
2017	Non-supervisor	34	45	10	7	4	79	11	894
2014	Supervisor	36	48	9	4	2	84	7	421
2014	Non-supervisor	27	46	14	9	4	74	13	959
2011	Supervisor	40	39	11	7	3	79	10	429
2011	Non-supervisor	32	42	13	8	6	74	13	966
2008	Supervisor	47	36	9	6	1	83	7	446
2008	Non-supervisor	34	41	12	8	4	75	12	1022

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	33	39	14	10	4	72	14	382
2017	Non-supervisor	36	37	13	8	5	73	13	894
2014	Supervisor	31	39	16	9	4	70	14	421
2014	Non-supervisor	30	39	15	11	4	69	16	959
2011	Supervisor	33	37	16	11	3	70	14	430
2011	Non-supervisor	29	41	14	10	5	71	15	968

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	35	43	12	7	3	0	0	77	10	382
2017	Non-supervisor	33	42	11	9	4	0	0	75	14	894

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	48	43	5	2	1	0	92	3	383
2017	Non-supervisor	41	41	9	5	3	1	83	8	893
2014	Supervisor	46	43	7	3	1	0	89	4	421
2014	Non-supervisor	35	44	12	6	2	0	79	8	959
2011	Supervisor	40	44	10	5	1	0	84	6	430
2011	Non-supervisor	36	42	12	7	2	1	78	9	970
2008	Supervisor	51	38	7	3	1	0	89	4	446
2008	Non-supervisor	42	40	9	6	2	0	82	8	1026

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	40	37	11	7	4	0	0	77	12	382
2017	Non-supervisor	34	41	11	7	6	1	0	75	13	892

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	57	35	5	2	1	92	3	381
2017	Non-supervisor	50	34	11	3	2	84	5	892
2014	Supervisor	61	31	7	1	0	92	2	421
2014	Non-supervisor	52	35	8	3	2	87	5	958
2011	Supervisor	55	34	9	2	1	89	2	429
2011	Non-supervisor	51	34	10	3	1	86	4	968

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	44	40	9	4	3	0	84	7	382
2017	Non-supervisor	31	40	12	11	5	1	72	16	891
2014	Supervisor	34	47	8	9	2	0	81	11	421
2014	Non-supervisor	22	40	18	13	5	1	63	19	959
2011	Supervisor	38	43	10	6	2	0	81	9	429
2011	Non-supervisor	28	40	13	12	6	0	68	19	969

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	47	37	8	5	2	85	7	382
2017	Non-supervisor	39	37	12	8	4	76	12	892
2014	Supervisor	34	40	13	9	4	73	13	420
2014	Non-supervisor	29	39	16	10	6	68	16	958

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	37	42	10	9	3	0	0	79	11	381
2017	Non-supervisor	36	43	10	6	4	1	1	80	10	892
2014	Supervisor	36	40	13	8	2	0	0	77	11	421
2014	Non-supervisor	32	41	17	7	2	0	1	73	10	956
2011	Supervisor	34	43	11	10	2	0	0	78	12	430
2011	Non-supervisor	36	41	11	7	2	1	1	79	10	966

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	47	39	8	4	2	86	6	381
2017	Non-supervisor	44	37	11	6	3	81	8	892
2014	Supervisor	45	39	10	4	1	85	5	421
2014	Non-supervisor	35	43	13	5	3	78	8	957
2011	Supervisor	44	41	8	6	2	85	7	429
2011	Non-supervisor	37	44	10	5	4	81	9	968
2008	Supervisor	50	35	8	5	1	85	7	446
2008	Non-supervisor	41	41	8	7	3	83	10	1028

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	19	37	21	11	11	1	57	22	384
2017	Non-supervisor	46	37	11	4	2	0	83	5	895
2014	Supervisor	16	39	22	14	8	1	56	23	421
2014	Non-supervisor	45	38	12	3	1	0	84	4	959
2011	Supervisor	16	33	28	16	7	0	49	23	430
2011	Non-supervisor	39	39	13	5	3	1	79	7	969
2008	Supervisor	13	31	23	21	12	0	44	33	445
2008	Non-supervisor	31	42	18	5	3	0	73	9	1028

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	10	29	40	15	5	0	1	20	40	382
2017	Non-supervisor	8	22	36	20	9	2	3	31	31	890
2014	Supervisor	9	31	42	12	4	0	1	16	41	420
2014	Non-supervisor	7	27	38	15	9	1	3	25	35	955
2011	Supervisor	13	37	35	12	3	0	0	15	50	430
2011	Non-supervisor	13	29	36	14	5	1	3	20	43	967
2008	Supervisor	10	39	37	11	2	0	0	13	50	446
2008	Non-supervisor	9	29	36	17	6	1	2	23	40	1030

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	5	14	34	29	15	3	1	46	20	383
2017	Non-supervisor	5	12	24	28	20	6	5	54	19	889
2014	Supervisor	5	21	35	26	10	1	2	37	27	419
2014	Non-supervisor	6	15	30	28	13	4	4	45	23	955
2011	Supervisor	11	28	36	17	6	1	1	24	40	428
2011	Non-supervisor	11	21	34	16	10	3	4	29	35	964
2008	Supervisor	7	19	36	27	9	1	1	37	26	443
2008	Non-supervisor	8	17	31	23	14	4	3	40	27	1030

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	16	31	36	11	5	0	0	16	47	383
2017	Non-supervisor	16	25	31	14	7	2	3	23	44	891
2014	Supervisor	26	33	28	6	5	0	1	12	60	421
2014	Non-supervisor	25	27	28	10	5	2	3	16	55	954
2011	Supervisor	25	34	26	10	4	0	0	14	60	430
2011	Non-supervisor	23	30	28	8	5	2	3	14	56	967
2008	Supervisor	16	33	34	13	4	0	0	17	49	446
2008	Non-supervisor	19	29	31	11	5	3	3	17	51	1030

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	13	33	36	13	5	0	0	18	46	383
2017	Non-supervisor	9	15	35	23	13	1	3	39	25	887
2014	Supervisor	11	31	43	12	4	0	0	16	42	420
2014	Non-supervisor	6	20	36	24	10	1	3	35	28	955
2011	Supervisor	15	28	41	13	3	1	0	16	43	428
2011	Non-supervisor	12	21	34	19	8	1	4	29	35	965
2008	Supervisor	11	31	38	16	2	0	0	18	43	446
2008	Non-supervisor	8	25	36	20	8	1	2	29	33	1032

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	23	37	26	9	4	0	1	13	61	383
2017	Non-supervisor	13	21	28	18	11	3	5	32	37	888
2014	Supervisor	28	39	23	5	4	0	0	9	68	421
2014	Non-supervisor	14	27	30	15	9	1	3	25	44	954
2011	Supervisor	25	36	30	7	1	0	1	8	62	429
2011	Non-supervisor	17	25	30	16	7	1	5	24	44	967
2008	Supervisor	11	34	35	13	5	0	2	18	46	446
2008	Non-supervisor	9	17	33	25	11	2	5	38	27	1030

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	8	26	30	23	10	1	1	34	35	382
2017	Non-supervisor	8	17	25	23	17	5	6	44	28	888
2014	Supervisor	8	24	31	25	10	0	2	36	33	420
2014	Non-supervisor	8	18	29	24	13	3	5	40	28	956
2011	Supervisor	12	25	38	17	5	2	2	23	38	430
2011	Non-supervisor	12	23	29	20	8	3	5	31	38	966
2008	Supervisor	12	30	35	16	5	1	1	21	43	445
2008	Non-supervisor	14	23	29	16	8	4	5	27	41	1030

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	15	31	38	11	5	1	1	16	46	383
2017	Non-supervisor	14	23	29	16	11	4	4	29	40	889
2014	Supervisor	18	35	33	9	4	1	0	13	54	421
2014	Non-supervisor	15	22	35	15	7	2	4	23	40	954

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	71	23	4	1	1	0	95	2	383
2017	Non-supervisor	69	23	4	3	1	1	93	4	893
2014	Supervisor	73	22	3	2	1	0	94	3	421
2014	Non-supervisor	69	22	3	3	1	1	92	4	957
2011	Supervisor	74	19	3	3	1	0	94	4	430
2011	Non-supervisor	70	21	4	2	2	1	92	4	969
2008	Supervisor	76	17	2	4	1	0	93	5	446
2008	Non-supervisor	70	18	4	4	3	1	89	6	1031

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	35	39	10	6	6	3	3	78	12	382
2017	Non-supervisor	29	28	14	8	6	7	7	67	16	891
2014	Supervisor	31	41	10	8	5	4	2	76	14	421
2014	Non-supervisor	31	28	16	10	5	4	6	66	16	957

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	60	30	4	4	2	0	90	6	382
2017	Non-supervisor	50	29	9	7	5	1	79	12	892
2014	Supervisor	54	31	8	5	2	0	86	6	420
2014	Non-supervisor	47	30	11	6	4	1	79	11	957

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	38	43	9	6	3	0	0	82	9	383
2017	Non-supervisor	41	36	9	8	4	2	0	78	12	888
2014	Supervisor	31	46	13	7	1	0	1	78	9	421
2014	Non-supervisor	33	40	14	9	2	1	1	74	12	958
2011	Supervisor	38	38	12	9	2	0	0	77	11	429
2011	Non-supervisor	33	42	12	8	3	2	0	76	11	969
2008	Supervisor	40	44	8	6	1	0	0	85	7	446
2008	Non-supervisor	36	40	11	8	3	2	0	78	10	1030

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	45	35	10	5	2	2	1	82	7	383
2017	Non-supervisor	28	31	13	8	6	14	1	69	16	893
2014	Supervisor	39	37	14	6	1	2	2	78	8	421
2014	Non-supervisor	25	28	17	11	6	10	1	61	20	956
2011	Supervisor	45	32	11	5	5	2	0	79	10	428
2011	Non-supervisor	27	30	14	10	8	10	1	64	20	968
2008	Supervisor	49	34	8	5	2	1	0	84	8	445
2008	Non-supervisor	31	30	12	9	7	9	1	68	18	1030

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	17	37	17	11	7	7	3	60	21	384
2017	Non-supervisor	13	21	15	13	7	26	5	49	30	891
2014	Supervisor	14	33	22	14	6	8	3	54	22	420
2014	Non-supervisor	12	20	21	14	9	18	6	42	30	956

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	50	36	6	5	2	87	7	381
2017	Non-supervisor	52	35	7	4	2	87	7	892
2014	Supervisor	48	42	5	4	2	90	6	421
2014	Non-supervisor	49	36	9	4	2	85	6	958

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	41	38	11	6	3	1	0	80	9	383
2017	Non-supervisor	45	36	9	7	2	1	0	81	10	894
2014	Supervisor	36	40	13	7	3	0	0	77	10	421
2014	Non-supervisor	43	36	11	6	3	0	1	80	9	957
2011	Supervisor	41	35	10	10	2	1	0	77	13	430
2011	Non-supervisor	39	36	12	7	5	1	1	76	12	966
2008	Supervisor	36	37	10	12	3	0	0	74	16	445
2008	Non-supervisor	37	33	13	8	7	1	1	71	15	1032

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	50	33	9	3	2	2	0	85	6	384
2017	Non-supervisor	52	31	9	4	2	2	0	85	6	891
2014	Supervisor	45	35	13	3	2	1	0	81	5	421
2014	Non-supervisor	48	31	12	3	2	3	1	82	5	958
2011	Supervisor	49	31	10	6	2	2	0	82	8	430
2011	Non-supervisor	45	32	12	5	3	3	0	79	9	969
2008	Supervisor	48	31	9	6	4	2	0	81	10	445
2008	Non-supervisor	44	32	11	6	5	3	0	78	11	1031

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	48	38	7	4	2	1	0	87	6	384
2017	Non-supervisor	47	36	8	5	3	0	0	84	8	894
2014	Supervisor	48	34	9	7	2	0	0	82	9	421
2014	Non-supervisor	46	34	12	4	2	0	1	81	7	957
2011	Supervisor	47	36	8	5	3	0	0	84	8	429
2011	Non-supervisor	40	36	12	7	4	1	0	77	11	968
2008	Supervisor	47	32	7	10	3	0	0	80	13	445
2008	Non-supervisor	41	33	13	7	5	1	0	75	12	1032

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	83	15	1	0	1	0	98	1	383
2017	Non-supervisor	82	14	1	1	1	0	96	2	892
2014	Supervisor	82	15	1	1	1	0	97	1	421
2014	Non-supervisor	80	15	2	1	1	1	96	2	958
2011	Supervisor	84	13	1	1	0	1	97	2	430
2011	Non-supervisor	81	13	3	2	1	0	95	3	970
2008	Supervisor	86	9	2	2	1	1	95	3	445
2008	Non-supervisor	83	11	1	2	2	1	95	3	1030

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	48	27	9	6	3	3	4	81	9	383
2017	Non-supervisor	56	24	7	5	3	2	3	85	8	893
2014	Supervisor	43	29	8	5	4	2	9	80	11	420
2014	Non-supervisor	49	25	9	5	4	3	6	81	10	958
2011	Supervisor	45	28	7	8	3	2	7	81	12	429
2011	Non-supervisor	42	29	9	6	4	5	5	78	12	969

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	57	31	4	5	2	1	0	89	7	384
2017	Non-supervisor	59	26	7	4	3	1	0	86	7	892

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	58	25	7	4	4	2	0	85	8	384
2017	Non-supervisor	61	23	9	3	3	1	0	85	6	893

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	56	29	6	6	3	0	85	9	383
2017	Non-supervisor	57	25	10	5	4	0	82	9	895
2014	Supervisor	48	32	12	5	3	1	80	8	421
2014	Non-supervisor	49	32	9	5	2	1	83	8	957

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	28	38	13	5	4	3	8	74	11	384
2014	Supervisor	24	37	16	9	2	4	8	70	12	420

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	29	41	16	6	4	4	0	74	10	384
2017	Non-supervisor	31	37	13	6	4	8	0	74	11	892
2014	Supervisor	25	41	18	9	2	5	1	70	12	420
2014	Non-supervisor	25	37	18	7	3	9	0	69	11	955
2011	Supervisor	28	35	18	9	4	5	0	66	14	429
2011	Non-supervisor	23	32	21	9	5	10	0	62	15	969

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	24	39	19	11	6	1	0	64	17	384
2017	Non-supervisor	28	39	17	7	5	4	0	70	13	893
2014	Supervisor	23	42	20	9	4	2	0	67	13	420
2014	Non-supervisor	23	36	21	11	5	4	1	61	16	955
2011	Supervisor	20	35	21	15	7	1	0	56	23	429
2011	Non-supervisor	17	33	24	13	8	4	0	52	22	968
2008	Supervisor	32	38	15	9	6	1	0	70	15	445
2008	Non-supervisor	23	39	19	9	6	3	0	64	16	1031

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	14	41	22	15	6	2	56	21	384
2017	Non-supervisor	19	38	20	9	4	9	63	15	892
2014	Supervisor	14	40	26	11	4	4	57	16	420
2014	Non-supervisor	17	34	24	13	5	8	55	20	956
2011	Supervisor	9	38	22	21	6	4	48	28	429
2011	Non-supervisor	11	32	27	15	6	8	48	23	969
2008	Supervisor	15	43	19	16	4	3	60	20	443
2008	Non-supervisor	13	37	25	12	5	8	55	18	1030

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	25	34	19	11	7	4	0	61	19	383
2017	Non-supervisor	26	34	16	10	7	7	0	65	18	894
2014	Supervisor	21	34	22	10	7	5	1	58	19	420
2014	Non-supervisor	18	31	21	14	8	8	0	53	24	954
2011	Supervisor	19	35	19	15	8	3	0	56	24	429
2011	Non-supervisor	18	31	20	14	7	9	0	55	23	969
2008	Supervisor	24	41	14	12	4	4	0	68	18	445
2008	Non-supervisor	18	35	19	11	6	10	0	59	20	1030

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	20	46	18	11	4	1	66	15	383
2017	Non-supervisor	22	40	16	12	7	4	64	19	893
2014	Supervisor	21	44	16	13	4	3	66	17	419
2014	Non-supervisor	19	38	20	13	7	4	59	21	954
2011	Supervisor	17	40	18	18	6	1	58	24	429
2011	Non-supervisor	15	38	19	18	7	3	55	26	969
2008	Supervisor	20	42	17	14	6	1	63	20	444
2008	Non-supervisor	18	38	19	16	7	2	57	23	1031

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	27	49	14	9	1	1	76	10	384
2017	Non-supervisor	32	44	12	7	2	2	77	10	891
2014	Supervisor	28	48	15	6	1	2	77	7	420
2014	Non-supervisor	30	43	16	7	2	2	74	9	956
2011	Supervisor	17	49	17	13	3	1	66	17	429
2011	Non-supervisor	24	42	19	9	4	2	67	14	967

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	47	42	7	2	1	2	0	90	3	383
2017	Non-supervisor	41	42	11	2	1	3	0	86	3	892
2014	Supervisor	39	46	8	4	0	3	0	87	4	419
2014	Non-supervisor	36	42	13	3	1	4	1	82	5	953
2011	Supervisor	39	39	12	3	2	4	0	82	5	428
2011	Non-supervisor	33	44	11	3	1	6	0	83	5	967

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	60	32	5	1	1	0	1	93	3	384
2017	Non-supervisor	39	38	9	7	3	3	0	80	10	892
2014	Supervisor	57	35	4	2	1	0	0	93	3	419
2014	Non-supervisor	41	40	7	4	3	3	1	84	8	956
2011	Supervisor	56	32	6	4	1	1	0	89	5	428
2011	Non-supervisor	43	35	10	5	3	3	1	81	9	968
2008	Supervisor	56	32	5	3	2	1	0	89	5	444
2008	Non-supervisor	41	36	9	7	3	3	1	80	10	1032

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	40	38	12	7	2	1	1	79	9	383
2017	Non-supervisor	25	37	16	11	5	6	1	66	17	892
2014	Supervisor	34	41	13	7	2	2	1	77	10	419
2014	Non-supervisor	23	34	22	8	4	7	2	63	13	955
2011	Supervisor	23	42	16	9	4	4	1	69	14	429
2011	Non-supervisor	17	33	23	10	5	10	2	56	18	967

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	18	21	20	9	10	13	8	50	24	380
2017	Non-supervisor	17	21	19	14	11	14	4	46	30	893
2014	Supervisor	17	22	20	13	10	13	6	48	28	418
2014	Non-supervisor	14	22	21	14	11	14	4	44	30	956
2011	Supervisor	17	23	21	12	8	12	7	49	25	429
2011	Non-supervisor	13	19	20	14	11	18	5	41	33	969

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	63	29	6	2	0	0	1	92	2	384
2017	Non-supervisor	57	29	6	3	1	2	3	90	4	891
2014	Supervisor	59	31	5	2	1	0	1	92	3	419
2014	Non-supervisor	51	33	8	4	1	1	2	87	6	955

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	74	20	3	1	0	1	1	96	1	384
2017	Non-supervisor	66	24	4	2	0	3	1	93	2	895
2014	Supervisor	70	24	3	0	0	1	1	96	1	419
2014	Non-supervisor	61	28	4	1	1	3	2	94	2	956
2011	Supervisor	68	22	4	2	0	0	3	94	2	427
2011	Non-supervisor	63	23	6	1	1	2	3	91	2	966
2008	Supervisor	73	21	3	0	1	0	1	95	1	446
2008	Non-supervisor	65	23	6	2	0	2	2	91	3	1029

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	32	40	15	10	3	1	0	73	13	383
2017	Non-supervisor	28	38	14	9	5	6	1	70	14	892
2014	Supervisor	24	42	18	11	3	1	0	68	14	419
2014	Non-supervisor	23	38	18	11	6	3	1	63	18	954
2011	Supervisor	25	40	16	13	5	1	0	66	18	427
2011	Non-supervisor	21	35	20	13	7	3	1	59	20	967
2008	Supervisor	30	44	13	9	2	1	0	75	11	444
2008	Non-supervisor	25	38	18	11	5	3	1	65	16	1030

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	22	33	16	15	8	2	3	58	24	383
2017	Non-supervisor	19	28	15	18	12	5	4	52	32	892
2014	Supervisor	19	35	16	17	9	3	1	56	28	419
2014	Non-supervisor	13	24	18	21	16	4	3	40	40	955
2011	Supervisor	20	31	19	18	9	1	2	52	28	427
2011	Non-supervisor	12	27	20	18	18	3	2	42	37	968
2008	Supervisor	22	39	14	15	7	2	1	63	23	444
2008	Non-supervisor	18	34	12	17	14	3	3	55	32	1032

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	32	45	15	4	2	2	0	78	6	381
2017	Non-supervisor	22	41	21	7	4	5	1	66	12	890

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	46	38	9	1	1	4	88	3	382
2017	Non-supervisor	41	36	11	4	2	6	82	6	892
2014	Supervisor	41	42	11	1	0	4	87	2	418
2014	Non-supervisor	41	36	13	3	1	5	82	4	954

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	44	45	7	4	0	0	89	4	383
2017	Non-supervisor	43	42	8	4	2	2	86	5	892
2014	Supervisor	44	42	10	1	1	1	87	2	417
2014	Non-supervisor	41	39	12	4	2	3	82	6	955
2011	Supervisor	38	43	13	4	1	1	82	5	429
2011	Non-supervisor	33	41	12	6	4	4	77	10	969

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	53	40	3	2	1	0	93	3	384
2017	Non-supervisor	52	36	7	3	2	0	89	4	894
2014	Supervisor	50	39	8	1	1	0	90	2	415
2014	Non-supervisor	47	41	8	2	1	0	89	3	953
2011	Supervisor	44	41	10	3	1	0	85	4	428
2011	Non-supervisor	39	43	12	4	3	1	82	6	968
2008	Supervisor	46	42	6	4	1	1	88	6	444
2008	Non-supervisor	41	41	10	5	2	0	83	7	1031

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	53	32	11	2	3	0	85	4	382
2017	Non-supervisor	50	32	10	4	2	1	83	6	888
2014	Supervisor	42	39	15	4	1	0	81	5	417
2014	Non-supervisor	38	41	13	5	2	1	80	6	955
2011	Supervisor	30	44	15	7	3	1	74	10	429
2011	Non-supervisor	31	37	19	8	4	1	69	12	966

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	50	36	9	3	2	0	85	5	383
2017	Non-supervisor	46	37	10	5	2	0	83	7	894
2014	Supervisor	39	43	13	3	2	0	82	5	416
2014	Non-supervisor	37	43	12	5	2	1	81	7	954
2011	Supervisor	28	46	16	8	2	0	74	10	429
2011	Non-supervisor	29	42	17	9	3	0	71	12	969
2008	Supervisor	47	37	9	5	2	0	84	7	445
2008	Non-supervisor	39	39	12	7	3	1	79	10	1032

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	43	26	17	5	5	3	1	72	10	379
2017	Non-supervisor	43	26	13	8	4	5	0	73	13	891
2014	Supervisor	38	31	16	9	3	3	0	71	12	417
2014	Non-supervisor	39	28	17	7	4	4	1	70	12	954
2011	Supervisor	32	31	18	11	5	2	0	65	16	428
2011	Non-supervisor	35	27	15	10	7	4	1	65	18	968
2008	Supervisor	41	27	16	7	4	4	1	71	12	445
2008	Non-supervisor	36	26	15	11	5	6	1	67	17	1030

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Supervisor	35	35	30	383
2017	Non-supervisor	33	36	30	894
2014	Supervisor	37	31	32	416
2014	Non-supervisor	32	34	33	953
2011	Supervisor	39	34	28	430
2011	Non-supervisor	39	32	29	966

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Supervisor	14	28	42	2	2	11	135
2017	Non-supervisor	9	29	26	6	20	9	294
2014	Supervisor	15	37	39	4	9999	6	152
2014	Non-supervisor	12	34	33	7	9999	14	310
2011	Supervisor	18	23	50	4	9999	5	164
2011	Non-supervisor	16	34	35	6	9999	9	374

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Supervisor	11	89	382
2017	Non-supervisor	14	86	894
2014	Supervisor	16	84	417
2014	Non-supervisor	17	83	954

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Supervisor	46	43
2017	Non-supervisor	47	135
2014	Supervisor	36	65
2014	Non-supervisor	42	164

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Supervisor	65	43
2017	Non-supervisor	69	135
2014	Supervisor	63	65
2014	Non-supervisor	68	164

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Supervisor	16	43
2014	Supervisor	16	65

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Supervisor	43
2017	Non-supervisor	135
2014	Supervisor	65
2014	Non-supervisor	164

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	43

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	6	135
2014	Supervisor	11	65

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	43
2014	Non-supervisor	4	164

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Supervisor	48	43
2017	Non-supervisor	33	135
2014	Supervisor	56	66
2014	Non-supervisor	34	165

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Supervisor	42	43
2017	Non-supervisor	39	135
2014	Supervisor	43	66
2014	Non-supervisor	49	165

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Supervisor	43	43
2017	Non-supervisor	41	135
2014	Supervisor	38	66
2014	Non-supervisor	42	165

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Supervisor	35	43
2017	Non-supervisor	45	135
2014	Supervisor	38	66
2014	Non-supervisor	39	165

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Supervisor	33	43
2017	Non-supervisor	24	135
2014	Supervisor	30	66
2014	Non-supervisor	19	165

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Supervisor	63	43
2017	Non-supervisor	59	135
2014	Supervisor	61	66
2014	Non-supervisor	53	165

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Supervisor	35	43
2017	Non-supervisor	27	135
2014	Supervisor	40	66
2014	Non-supervisor	28	165

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	43

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	6	135
2014	Non-supervisor	5	165

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	9	135
2014	Supervisor	13	66
2014	Non-supervisor	6	165

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Supervisor	38	43
2017	Non-supervisor	45	135
2014	Supervisor	33	66
2014	Non-supervisor	46	165

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Supervisor	33	43
2017	Non-supervisor	22	135
2014	Supervisor	31	66
2014	Non-supervisor	19	165

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Supervisor	12	43
2017	Non-supervisor	19	135
2014	Supervisor	13	66
2014	Non-supervisor	13	165

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	77	43
2017	Non-supervisor	55	135
2014	Supervisor	68	66
2014	Non-supervisor	58	165

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	44	43
2017	Non-supervisor	31	135
2014	Supervisor	41	66
2014	Non-supervisor	29	165

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	18	43
2017	Non-supervisor	12	135
2014	Supervisor	12	66
2014	Non-supervisor	9	165

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	14	135
2014	Supervisor	12	66
2014	Non-supervisor	18	165

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	12	43
2017	Non-supervisor	18	135
2014	Supervisor	20	66
2014	Non-supervisor	20	165

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	43
2014	Supervisor	0	66

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	16	43
2017	Non-supervisor	17	135
2014	Supervisor	15	66
2014	Non-supervisor	17	165

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Supervisor	16	43
2017	Non-supervisor	13	135
2014	Supervisor	13	66
2014	Non-supervisor	16	165

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	14	43
2017	Non-supervisor	26	135
2014	Supervisor	19	66
2014	Non-supervisor	17	165

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	11	43
2017	Non-supervisor	13	132
2014	Supervisor	13	66
2014	Non-supervisor	11	161

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	14	43
2017	Non-supervisor	20	132
2014	Supervisor	10	66
2014	Non-supervisor	19	161

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	7	132
2014	Supervisor	9	66
2014	Non-supervisor	8	161

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	7	132
2014	Supervisor	9	66
2014	Non-supervisor	8	161

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	19	43
2017	Non-supervisor	10	132
2014	Supervisor	11	66
2014	Non-supervisor	15	161

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	16	43
2017	Non-supervisor	14	132
2014	Supervisor	10	66
2014	Non-supervisor	9	161

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	19	43
2017	Non-supervisor	19	132
2014	Supervisor	15	66
2014	Non-supervisor	15	161

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	10	132
2014	Non-supervisor	9	161

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	13	132
2014	Non-supervisor	18	161

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Supervisor	42	43
2017	Non-supervisor	37	132
2014	Supervisor	33	66
2014	Non-supervisor	28	161

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	9	132
2014	Supervisor	10	66
2014	Non-supervisor	13	161

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Supervisor	46	43
2017	Non-supervisor	51	132
2014	Supervisor	48	66
2014	Non-supervisor	46	161

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	43
2014	Supervisor	0	66

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	55	43
2017	Non-supervisor	50	132
2014	Supervisor	54	66
2014	Non-supervisor	48	161

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	43

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Supervisor	17	43
2017	Non-supervisor	11	132
2014	Supervisor	14	66
2014	Non-supervisor	10	161

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Supervisor	90	10	42
2017	Non-supervisor	86	14	135

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	17	19	16	5	3	32	7	59	14	383
2017	Non-supervisor	12	16	16	5	5	36	10	51	18	893
2014	Supervisor	18	22	14	6	3	28	9	63	15	417
2014	Non-supervisor	13	13	18	5	5	36	9	48	19	952

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	35	34	16	4	3	8	1	76	7	382
2017	Non-supervisor	27	34	16	5	3	14	1	72	9	892
2014	Supervisor	34	37	14	3	3	9	1	78	7	417
2014	Non-supervisor	25	28	21	4	3	18	2	66	8	952
2011	Supervisor	33	37	16	5	1	7	0	76	6	428
2011	Non-supervisor	28	35	15	7	3	11	0	72	11	968

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	29	43	8	2	0	1	16	88	3	384
2017	Non-supervisor	22	47	13	7	4	2	7	75	11	894
2014	Supervisor	29	41	10	2	0	0	17	85	3	417
2014	Non-supervisor	19	50	14	7	2	2	5	75	10	953
2011	Supervisor	24	47	8	5	1	0	16	84	6	428
2011	Non-supervisor	22	52	13	7	1	2	3	77	9	968
2008	Supervisor	29	43	7	4	0	0	16	85	6	444
2008	Non-supervisor	20	49	13	9	4	1	3	72	14	1031

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	11	21	20	2	2	29	16	58	7	382
2017	Non-supervisor	8	19	18	4	3	33	15	52	13	892
2014	Supervisor	9	13	18	5	2	35	17	47	16	417
2014	Non-supervisor	6	16	25	5	3	31	13	40	16	953
2011	Supervisor	11	16	21	3	2	28	18	50	11	428
2011	Non-supervisor	7	20	21	6	3	32	11	47	16	968

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	40	30	7	2	0	5	17	88	2	383
2017	Non-supervisor	40	33	8	1	1	11	6	88	3	892
2014	Supervisor	32	33	10	2	0	5	16	83	4	417
2014	Non-supervisor	34	33	13	3	1	11	5	80	4	953
2011	Supervisor	32	31	10	1	1	8	17	84	3	428
2011	Non-supervisor	36	37	9	2	1	11	3	86	4	968
2008	Supervisor	36	33	9	2	1	5	16	86	3	445
2008	Non-supervisor	34	36	12	3	1	11	3	81	4	1030

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	35	33	8	2	0	7	14	87	3	384
2017	Non-supervisor	31	31	11	3	1	17	7	80	5	895
2014	Supervisor	26	34	11	4	0	10	15	80	5	416
2014	Non-supervisor	28	32	16	4	1	15	4	75	6	953
2011	Supervisor	30	32	11	1	1	10	14	83	3	427
2011	Non-supervisor	27	38	13	3	1	15	3	79	5	968
2008	Supervisor	39	30	8	5	1	5	13	83	7	445
2008	Non-supervisor	34	34	13	6	2	10	2	77	8	1032

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Supervisor	4	96	384
2017	Non-supervisor	6	94	891
2014	Supervisor	4	96	416
2014	Non-supervisor	6	94	951

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	33	60
2014	Supervisor	33	18
2014	Non-supervisor	36	58

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Supervisor	100	14
2017	Non-supervisor	83	60
2014	Supervisor	73	18
2014	Non-supervisor	81	58

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	14
2014	Non-supervisor	0	58

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Supervisor	14
2017	Non-supervisor	60
2014	Supervisor	18
2014	Non-supervisor	58

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	14
2014	Supervisor	0	18
2014	Non-supervisor	10	58

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	14

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Supervisor	36	14
2017	Non-supervisor	27	60
2014	Non-supervisor	14	58

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	24	60
2014	Non-supervisor	20	58

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	13	60

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	31	60
2014	Supervisor	30	18
2014	Non-supervisor	26	58

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	26	60
2014	Non-supervisor	13	58

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	0	60
2014	Supervisor	0	18

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	14
2017	Non-supervisor	0	60

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	Total responses
2017	Supervisor	14
2017	Non-supervisor	60
2014	Supervisor	18

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	14
2017	Non-supervisor	18	60
2014	Non-supervisor	18	58

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	14
2017	Non-supervisor	0	60

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	15	60
2014	Non-supervisor	10	58

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	Supervisor	14
2014	Supervisor	18
2014	Non-supervisor	58

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	27	60
2014	Supervisor	26	18
2014	Non-supervisor	36	58

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	46	60
2014	Supervisor	28	18
2014	Non-supervisor	27	58

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	19	60
2014	Non-supervisor	18	58

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	8	60
2014	Supervisor	0	18

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	14
2017	Non-supervisor	16	60
2014	Non-supervisor	17	58

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	14
2017	Non-supervisor	10	60
2014	Non-supervisor	8	58

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	14
2014	Supervisor	0	18

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	12	60
2014	Non-supervisor	8	58

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	14
2017	Non-supervisor	10	60
2014	Non-supervisor	11	58

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	64	14
2017	Non-supervisor	37	60
2014	Supervisor	61	18
2014	Non-supervisor	51	58

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	12	57
2014	Non-supervisor	16	56

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	14
2014	Non-supervisor	0	56

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	14
2014	Non-supervisor	0	56

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	14
2017	Non-supervisor	8	57
2014	Non-supervisor	0	56

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	10	57

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	14
2017	Non-supervisor	9	57
2014	Supervisor	0	18
2014	Non-supervisor	10	56

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	14
2017	Non-supervisor	12	57
2014	Non-supervisor	24	56

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	27	57
2014	Supervisor	28	18
2014	Non-supervisor	33	56

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	52	57
2014	Supervisor	35	18
2014	Non-supervisor	45	56

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	Supervisor	14
2014	Supervisor	18
2014	Non-supervisor	56

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	79	14
2017	Non-supervisor	66	57
2014	Supervisor	89	18
2014	Non-supervisor	64	56

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	14

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	8	57
2014	Non-supervisor	14	56

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Supervisor	93	7	14
2017	Non-supervisor	94	6	60

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	18	20	13	2	1	40	6	70	6	384
2017	Non-supervisor	13	16	18	2	2	39	10	57	9	893
2014	Supervisor	16	18	17	1	1	40	9	65	3	417
2014	Non-supervisor	13	12	20	2	1	42	9	51	7	952

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	38	35	13	2	1	9	1	82	3	382
2017	Non-supervisor	29	35	13	2	2	17	2	79	5	892
2014	Supervisor	31	38	15	1	1	13	1	80	2	417
2014	Non-supervisor	27	30	16	2	1	21	2	75	5	952
2011	Supervisor	37	39	11	3	0	10	0	85	3	430
2011	Non-supervisor	32	37	13	3	2	13	0	80	6	967

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	22	21	20	18	18	0	2	44	36	384
2017	Non-supervisor	20	20	22	15	21	0	2	40	37	891

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	6	21	30	24	19	0	0	27	43	383
2017	Non-supervisor	20	29	28	13	9	0	1	49	22	895

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	8	25	28	24	14	0	0	33	38	383
2017	Non-supervisor	26	28	23	13	8	0	2	55	21	891

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	7	20	31	23	19	0	0	27	42	383
2017	Non-supervisor	24	25	23	14	10	1	2	51	25	895

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	21	28	25	13	10	0	4	50	24	383
2017	Non-supervisor	47	23	12	4	3	1	10	79	8	893

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	20	29	27	13	11	0	1	49	24	384
2017	Non-supervisor	32	29	20	11	7	0	1	61	18	891

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	26	35	23	11	4	0	1	62	16	384
2017	Non-supervisor	30	30	20	11	5	1	3	63	17	890

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	15	32	26	17	9	0	0	48	26	384
2017	Non-supervisor	27	32	21	11	6	1	2	60	18	888

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	22	34	24	14	6	0	1	56	20	384
2017	Non-supervisor	29	27	21	13	7	0	2	58	20	891

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	22	35	21	13	8	0	0	58	21	384
2017	Non-supervisor	35	30	20	7	5	1	2	67	12	888

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	59	25	10	4	0	0	2	85	5	383
2017	Non-supervisor	57	24	11	4	2	0	2	82	6	893

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	80	11	3	2	2	1	2	93	4	383
2017	Non-supervisor	74	9	5	3	3	1	5	88	6	892

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	55	29	11	2	2	0	1	85	4	384
2017	Non-supervisor	60	23	9	3	1	0	4	86	5	893

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	61	22	8	3	3	0	1	84	7	382
2017	Non-supervisor	61	17	9	5	5	0	4	80	10	890

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	49	33	9	5	3	0	1	83	8	381
2017	Non-supervisor	59	5	1	1	0	0	34	96	2	892

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	68	21	7	1	0	0	2	91	2	381
2017	Non-supervisor	69	15	5	1	0	1	9	93	1	888

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	80	12	3	2	0	0	2	95	3	384
2017	Non-supervisor	60	15	8	5	6	0	6	79	12	894

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	55	24	14	2	2	1	2	81	5	382
2017	Non-supervisor	48	28	14	5	2	0	3	78	8	888

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	6	26	44	15	9	0	0	32	24	382
2017	Non-supervisor	11	35	37	12	4	0	0	46	16	895

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	9	26	39	18	7	0	0	26	35	384
2017	Non-supervisor	6	16	39	25	13	0	1	38	22	892

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	47	44	6	2	1	1	0	91	3	382
2017	Non-supervisor	36	44	10	4	2	4	0	83	6	891

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	26	47	13	10	4	1	0	73	14	383
2017	Non-supervisor	23	48	13	9	5	2	0	72	14	894

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Supervisor	10	90	383
2017	Non-supervisor	16	84	894
2014	Supervisor	10	90	417
2014	Non-supervisor	14	86	950

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Supervisor	85	15	40
2017	Non-supervisor	87	13	156
2014	Supervisor	84	16	44
2014	Non-supervisor	81	19	132

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	48	34	15	3	0	0	0	82	3	33
2017	Non-supervisor	53	33	6	4	3	1	0	87	7	135
2014	Supervisor	51	35	0	12	3	0	0	86	14	37
2014	Non-supervisor	58	31	4	4	0	1	2	92	4	108

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	35	22	24	9	8	2	0	36	64	384
2017	Non-supervisor	27	23	18	12	15	3	2	28	72	895

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Supervisor	11	237
2017	Non-supervisor	27	606

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Supervisor	31	237
2017	Non-supervisor	43	606

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Supervisor	11	237
2017	Non-supervisor	25	606

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Supervisor	59	237
2017	Non-supervisor	38	606

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Supervisor	7	237
2017	Non-supervisor	11	606

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Supervisor	40	237
2017	Non-supervisor	39	606

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Supervisor	8	48	18	11	5	10	234
2017	Non-supervisor	5	47	21	9	7	11	587

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	13	29	14	19	12	2	12	48	35	240
2017	Non-supervisor	20	24	15	16	12	2	10	51	32	609

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	1	8	9	14	56	2	9	10	80	239
2017	Non-supervisor	5	6	11	21	47	2	7	12	75	610

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Canadian Heritage by Question 38. Are you a supervisor?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me