2017 Public Service Employee Survey Results for Canadian Heritage by Question 118. Are you a member of a visible minority group?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 43 44 3 7 4 0 0 87 11 163
2017 Non-visible minority 42 45 4 7 2 0 0 87 9 1106
2014 Visible minority 35 50 4 8 3 0 0 85 11 147
2014 Non-visible minority 35 49 5 8 2 0 0 85 10 1203
2011 Visible minority 44 46 4 5 1 0 0 90 6 140
2011 Non-visible minority 47 39 5 8 1 0 0 86 9 1246
2008 Visible minority 55 38 6 2 0 0 0 92 2 153
2008 Non-visible minority 52 39 2 6 1 0 0 91 7 1324

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 68 25 4 3 1 0 0 93 4 162
2017 Non-visible minority 67 25 3 3 0 0 0 93 3 1101
2014 Visible minority 67 29 2 2 0 1 0 96 2 147
2014 Non-visible minority 65 27 4 3 1 0 0 92 4 1204
2011 Visible minority 76 20 2 2 0 0 0 96 2 140
2011 Non-visible minority 70 24 3 3 0 0 0 94 3 1246
2008 Visible minority 71 25 3 1 0 0 0 96 1 151
2008 Non-visible minority 71 22 2 4 0 0 0 94 4 1323

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 64 25 3 5 2 0 0 90 7 163
2017 Non-visible minority 54 32 7 5 2 0 0 86 7 1106
2014 Visible minority 57 33 3 8 1 0 0 89 8 147
2014 Non-visible minority 51 30 6 10 3 0 0 81 13 1202
2011 Visible minority 67 22 3 5 3 0 0 89 8 140
2011 Non-visible minority 55 27 7 9 2 0 1 82 11 1245
2008 Visible minority 63 29 2 5 0 0 0 92 5 153
2008 Non-visible minority 55 28 6 9 2 0 0 83 11 1322

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 51 37 4 6 3 0 0 88 8 163
2017 Non-visible minority 50 36 6 6 2 0 0 86 8 1105
2014 Visible minority 41 41 8 6 3 0 1 83 9 147
2014 Non-visible minority 44 39 7 7 3 0 0 83 9 1204
2011 Visible minority 45 38 8 6 3 0 0 82 10 141
2011 Non-visible minority 47 37 7 7 3 0 0 84 9 1243

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 30 50 8 10 3 0 0 80 12 163
2017 Non-visible minority 36 42 10 9 2 0 1 79 11 1106
2014 Visible minority 29 44 14 7 6 0 0 73 13 147
2014 Non-visible minority 32 41 13 10 3 0 1 73 13 1202
2011 Visible minority 25 42 17 9 4 0 3 69 14 141
2011 Non-visible minority 31 39 14 10 4 0 2 71 14 1241
2008 Visible minority 31 39 10 17 3 0 1 71 19 153
2008 Non-visible minority 35 42 12 7 3 0 1 78 11 1322

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 30 47 14 8 1 0 0 77 9 163
2017 Non-visible minority 45 38 10 5 3 0 0 83 8 1103
2014 Visible minority 33 39 17 8 3 0 0 72 11 147
2014 Non-visible minority 38 39 12 6 4 0 0 78 10 1204
2011 Visible minority 30 48 6 9 5 1 0 79 15 140
2011 Non-visible minority 44 35 10 6 5 0 0 79 11 1245
2008 Visible minority 35 43 10 7 5 0 0 79 11 153
2008 Non-visible minority 42 39 9 6 3 0 0 82 10 1323

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 46 37 9 4 4 0 0 83 8 162
2017 Non-visible minority 50 36 7 4 2 0 0 87 7 1101
2014 Visible minority 35 39 14 8 4 0 0 74 12 147
2014 Non-visible minority 46 36 9 7 3 0 0 82 10 1204
2011 Visible minority 32 49 6 7 5 0 0 81 12 140
2011 Non-visible minority 44 40 8 5 3 0 0 84 8 1242
2008 Visible minority 35 45 6 6 8 0 0 79 14 153
2008 Non-visible minority 45 40 7 5 2 0 0 86 7 1323

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 56 34 7 1 1 1 0 91 2 163
2017 Non-visible minority 53 38 5 3 1 0 0 91 4 1102
2014 Visible minority 38 45 12 5 1 0 0 82 6 147
2014 Non-visible minority 49 39 6 4 1 1 0 88 5 1202

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 51 31 8 7 3 0 0 83 10 163
2017 Non-visible minority 47 35 7 6 4 0 1 83 10 1103
2014 Visible minority 40 39 9 6 4 1 1 81 10 147
2014 Non-visible minority 44 34 10 7 3 1 1 79 10 1204
2011 Visible minority 44 35 12 7 2 0 1 79 9 141
2011 Non-visible minority 45 34 11 5 3 1 1 81 8 1245

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 37 18 14 6 7 3 14 67 16 163
2017 Non-visible minority 38 24 8 10 5 2 12 73 18 1101
2014 Visible minority 25 28 14 10 8 1 15 63 21 147
2014 Non-visible minority 32 27 11 9 8 1 13 69 19 1204
2011 Visible minority 24 29 9 9 5 7 17 69 19 141
2011 Non-visible minority 34 25 9 9 7 2 13 70 19 1245
2008 Visible minority 30 30 11 8 6 1 14 71 16 153
2008 Non-visible minority 40 25 6 10 6 2 10 74 19 1324

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 35 45 10 8 3 0 0 80 10 163
2017 Non-visible minority 36 45 8 6 3 0 0 82 10 1104
2014 Visible minority 30 46 10 11 3 0 0 76 14 147
2014 Non-visible minority 30 46 12 7 4 0 0 77 10 1204
2011 Visible minority 28 45 14 7 5 0 0 73 12 141
2011 Non-visible minority 35 41 12 8 5 0 0 76 12 1242
2008 Visible minority 35 41 12 8 3 0 0 76 11 150
2008 Non-visible minority 38 40 11 8 3 0 0 78 11 1317

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 36 38 15 8 4 0 0 73 12 163
2017 Non-visible minority 35 38 13 9 5 0 0 73 14 1103
2014 Visible minority 27 41 16 10 6 0 0 68 15 147
2014 Non-visible minority 31 38 15 11 4 0 0 70 15 1204
2011 Visible minority 24 47 16 11 2 0 0 71 13 141
2011 Non-visible minority 31 39 15 10 5 0 0 70 15 1245

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 35 38 11 11 5 0 0 73 16 162
2017 Non-visible minority 33 43 11 8 4 0 0 76 12 1104

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 45 40 6 4 3 1 0 86 7 163
2017 Non-visible minority 43 42 8 4 2 0 0 85 6 1103
2014 Visible minority 39 50 6 5 1 0 0 89 5 147
2014 Non-visible minority 39 42 11 5 2 0 0 82 7 1204
2011 Visible minority 33 48 12 5 1 1 0 81 6 141
2011 Non-visible minority 38 42 11 6 2 0 0 80 9 1247
2008 Visible minority 47 35 10 5 2 0 0 83 7 151
2008 Non-visible minority 44 40 8 5 2 0 0 85 7 1320

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 33 42 10 5 9 2 0 77 13 163
2017 Non-visible minority 37 39 12 8 5 0 0 76 13 1101

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 57 30 8 3 2 1 0 87 5 162
2017 Non-visible minority 51 35 9 3 1 0 0 86 4 1101
2014 Visible minority 53 35 9 2 1 0 0 88 3 147
2014 Non-visible minority 56 33 8 2 1 0 0 89 4 1203
2011 Visible minority 47 41 9 3 1 0 0 88 3 141
2011 Non-visible minority 53 34 9 3 1 0 0 87 4 1244

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 37 38 9 10 4 0 2 77 14 163
2017 Non-visible minority 35 41 11 9 4 0 0 76 13 1100
2014 Visible minority 21 45 14 12 4 0 3 68 17 147
2014 Non-visible minority 27 41 15 12 4 0 1 69 16 1204
2011 Visible minority 31 36 14 14 6 0 0 66 19 141
2011 Non-visible minority 31 42 12 10 5 0 0 73 15 1245

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 40 37 12 6 4 0 1 78 10 163
2017 Non-visible minority 41 38 10 7 4 0 0 79 11 1101
2014 Visible minority 25 45 18 6 6 0 0 69 12 147
2014 Non-visible minority 31 39 15 10 5 0 0 70 15 1202

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 39 40 10 6 3 1 1 81 9 163
2017 Non-visible minority 35 43 10 7 3 1 0 80 11 1100
2014 Visible minority 27 44 17 8 3 0 1 72 11 147
2014 Non-visible minority 34 40 16 8 2 0 0 75 10 1202
2011 Visible minority 40 39 10 8 1 1 1 81 9 140
2011 Non-visible minority 35 42 11 8 2 0 1 78 11 1244

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 44 38 10 5 2 2 0 83 8 163
2017 Non-visible minority 45 38 10 5 3 0 0 83 8 1100
2014 Visible minority 39 38 14 6 3 0 0 77 9 147
2014 Non-visible minority 38 42 12 5 2 0 0 81 7 1202
2011 Visible minority 35 47 8 5 4 0 0 83 9 141
2011 Non-visible minority 40 43 9 5 3 0 0 82 9 1244
2008 Visible minority 42 40 8 7 3 0 0 81 10 152
2008 Non-visible minority 44 39 8 6 3 0 0 84 9 1321

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 41 40 13 2 3 0 0 82 5 163
2017 Non-visible minority 38 37 14 6 5 0 0 75 11 1106
2014 Visible minority 43 38 13 5 1 0 0 81 6 147
2014 Non-visible minority 36 38 15 7 3 0 1 75 10 1204
2011 Visible minority 39 38 14 6 3 0 1 77 9 141
2011 Non-visible minority 32 37 18 8 4 0 1 69 13 1246
2008 Visible minority 28 49 15 5 3 0 0 77 8 152
2008 Non-visible minority 25 37 20 10 6 0 0 63 17 1320

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 9 21 33 19 8 3 7 30 33 161
2017 Non-visible minority 8 24 38 18 8 1 2 27 34 1101
2014 Visible minority 7 21 47 14 7 1 4 21 29 147
2014 Non-visible minority 7 29 39 15 7 0 2 23 38 1199
2011 Visible minority 9 37 36 12 4 0 2 16 47 141
2011 Non-visible minority 13 30 35 13 5 1 2 19 45 1244
2008 Visible minority 5 31 39 14 8 0 3 23 37 153
2008 Non-visible minority 10 32 36 15 4 1 1 20 43 1322

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 5 12 24 21 19 10 7 49 22 161
2017 Non-visible minority 5 12 27 29 19 4 3 52 19 1101
2014 Visible minority 4 19 19 33 13 5 6 53 25 145
2014 Non-visible minority 6 17 33 27 12 3 3 41 24 1201
2011 Visible minority 12 25 32 18 6 5 3 25 40 139
2011 Non-visible minority 11 23 34 17 9 3 3 27 36 1242
2008 Visible minority 9 20 34 17 13 2 5 32 31 152
2008 Non-visible minority 7 18 32 25 12 3 2 39 26 1320

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 20 18 29 14 11 4 3 27 42 160
2017 Non-visible minority 16 28 34 13 6 1 2 20 46 1104
2014 Visible minority 16 30 28 11 7 4 4 19 50 147
2014 Non-visible minority 27 29 28 8 5 1 2 14 57 1200
2011 Visible minority 21 30 36 9 2 0 3 11 52 140
2011 Non-visible minority 25 31 26 9 5 2 3 14 58 1246
2008 Visible minority 14 28 35 17 3 1 3 20 43 152
2008 Non-visible minority 19 30 31 11 5 2 2 16 51 1323

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 8 15 29 21 19 2 5 44 24 159
2017 Non-visible minority 10 21 36 20 10 1 2 31 32 1101
2014 Visible minority 5 15 33 27 13 1 6 43 21 147
2014 Non-visible minority 8 24 38 20 7 1 2 28 33 1199
2011 Visible minority 9 21 39 18 7 1 5 27 32 139
2011 Non-visible minority 14 24 36 17 6 1 2 24 39 1243
2008 Visible minority 7 18 37 22 12 2 2 35 26 153
2008 Non-visible minority 9 28 37 19 6 1 1 25 37 1324

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 13 16 28 18 14 4 6 37 32 161
2017 Non-visible minority 16 27 27 15 8 2 4 25 46 1100
2014 Visible minority 12 26 33 12 12 1 4 25 40 146
2014 Non-visible minority 20 32 27 12 7 1 2 19 53 1200
2011 Visible minority 20 28 27 14 4 1 6 20 52 140
2011 Non-visible minority 19 28 30 13 6 1 4 19 49 1245
2008 Visible minority 9 17 31 24 12 2 5 39 28 152
2008 Non-visible minority 10 22 33 21 9 1 4 31 34 1323

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 6 16 19 22 23 8 6 52 26 160
2017 Non-visible minority 8 20 27 23 14 3 4 40 31 1099
2014 Visible minority 5 20 33 18 9 7 8 32 30 146
2014 Non-visible minority 8 20 30 25 12 2 4 39 29 1201
2011 Visible minority 10 20 34 24 6 2 4 32 31 140
2011 Non-visible minority 12 24 31 19 7 2 4 28 39 1245
2008 Visible minority 11 29 27 17 6 5 5 26 44 152
2008 Non-visible minority 14 25 31 16 7 3 4 25 41 1322

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 14 19 25 18 13 6 5 34 38 160
2017 Non-visible minority 14 26 32 14 8 3 3 24 43 1102
2014 Visible minority 10 21 35 16 11 2 5 29 33 147
2014 Non-visible minority 17 27 34 13 6 2 2 19 46 1200
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 76 15 3 2 3 0 1 92 5 163
2017 Non-visible minority 69 24 4 2 1 0 1 93 3 1103
2014 Visible minority 70 21 4 3 1 0 1 92 4 146
2014 Non-visible minority 70 22 3 3 1 0 0 93 4 1204
2011 Visible minority 72 22 3 3 1 0 0 93 3 141
2011 Non-visible minority 71 21 4 2 1 0 1 92 4 1246
2008 Visible minority 68 23 5 1 1 0 1 92 3 153
2008 Non-visible minority 72 17 3 4 2 0 1 90 6 1323

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 30 35 6 8 8 5 9 75 18 163
2017 Non-visible minority 31 31 14 7 6 6 5 69 15 1100
2014 Visible minority 32 27 16 7 6 5 6 67 15 147
2014 Non-visible minority 31 33 13 9 5 4 4 70 15 1203

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 51 29 5 8 6 1 0 81 14 163
2017 Non-visible minority 53 29 8 6 4 0 0 82 10 1101
2014 Visible minority 44 30 12 11 2 0 0 75 13 145
2014 Non-visible minority 50 31 9 5 4 1 0 82 9 1203

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 43 32 11 7 5 2 0 77 12 162
2017 Non-visible minority 40 39 9 8 3 1 0 80 11 1099
2014 Visible minority 28 37 16 9 5 3 1 68 15 147
2014 Non-visible minority 33 42 13 8 2 1 1 76 10 1204
2011 Visible minority 33 30 18 8 6 4 0 66 15 141
2011 Non-visible minority 35 42 12 8 3 1 0 77 11 1245
2008 Visible minority 34 42 9 9 2 4 1 79 11 152
2008 Non-visible minority 38 41 10 7 2 1 0 80 9 1323

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 32 26 13 9 8 13 0 66 19 163
2017 Non-visible minority 33 33 12 7 4 10 1 74 13 1103
2014 Visible minority 25 25 26 11 7 6 1 53 19 147
2014 Non-visible minority 30 32 15 10 4 8 2 68 15 1202
2011 Visible minority 24 23 22 13 9 9 0 51 24 141
2011 Non-visible minority 34 32 12 8 6 7 1 71 16 1243
2008 Visible minority 25 33 11 11 6 14 1 68 20 152
2008 Non-visible minority 38 31 11 8 6 6 0 73 15 1322

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 17 20 15 11 6 27 4 54 25 161
2017 Non-visible minority 13 27 16 13 8 20 5 53 27 1104
2014 Visible minority 12 21 22 12 10 16 7 43 28 147
2014 Non-visible minority 13 25 21 14 8 15 4 47 27 1202

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 50 36 5 7 2 0 0 86 9 163
2017 Non-visible minority 52 35 7 4 2 0 0 87 6 1100
2014 Visible minority 44 38 11 5 1 1 0 83 6 147
2014 Non-visible minority 49 38 8 4 2 0 0 87 6 1204
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 47 35 8 8 3 0 0 82 11 163
2017 Non-visible minority 43 36 10 7 2 1 0 80 10 1104
2014 Visible minority 35 38 19 5 2 1 1 74 7 147
2014 Non-visible minority 42 37 11 7 3 0 1 80 10 1203
2011 Visible minority 39 40 12 6 3 0 0 79 9 140
2011 Non-visible minority 40 35 11 8 4 1 1 76 12 1244
2008 Visible minority 35 36 12 9 6 1 1 73 15 152
2008 Non-visible minority 37 34 12 10 6 1 1 72 16 1324

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 53 31 9 5 2 0 0 85 7 163
2017 Non-visible minority 52 31 9 4 2 2 0 85 6 1102
2014 Visible minority 42 34 14 5 1 4 0 79 6 147
2014 Non-visible minority 48 32 12 3 2 2 1 82 5 1204
2011 Visible minority 37 37 13 7 3 3 0 76 11 141
2011 Non-visible minority 47 31 11 5 3 3 0 80 8 1246
2008 Visible minority 42 32 10 5 5 4 1 78 11 152
2008 Non-visible minority 45 32 10 6 5 2 0 79 11 1323

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 51 36 7 4 3 0 0 87 6 163
2017 Non-visible minority 47 37 8 5 3 0 0 85 8 1105
2014 Visible minority 43 30 17 8 1 2 0 74 9 147
2014 Non-visible minority 47 34 11 5 3 0 1 82 7 1203
2011 Visible minority 35 45 13 5 3 0 0 80 7 141
2011 Non-visible minority 43 35 11 7 3 1 0 79 10 1244
2008 Visible minority 45 33 10 6 3 1 1 80 9 152
2008 Non-visible minority 43 33 11 8 5 0 0 76 13 1324

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 82 13 0 2 2 0 0 95 4 163
2017 Non-visible minority 82 14 2 1 0 0 0 97 1 1102
2014 Visible minority 76 20 3 1 1 0 0 95 2 147
2014 Non-visible minority 81 15 2 1 1 0 1 96 2 1204
2011 Visible minority 79 15 4 2 1 0 0 93 3 141
2011 Non-visible minority 82 13 2 1 1 0 1 96 2 1247
2008 Visible minority 80 15 1 1 1 0 1 97 2 151
2008 Non-visible minority 84 10 2 2 2 0 1 95 4 1323

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 60 24 6 3 4 1 3 87 7 162
2017 Non-visible minority 53 25 7 5 3 2 4 83 9 1104
2014 Visible minority 48 21 13 4 4 2 8 77 9 147
2014 Non-visible minority 47 26 8 5 4 3 7 81 10 1203
2011 Visible minority 43 30 9 6 2 4 6 81 9 141
2011 Non-visible minority 43 28 8 7 4 4 5 79 12 1245

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 63 24 5 3 4 1 0 88 7 163
2017 Non-visible minority 57 28 6 4 3 1 0 86 7 1103

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 63 20 7 4 5 1 0 84 8 163
2017 Non-visible minority 60 24 8 3 3 1 0 85 6 1104

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 59 21 9 6 5 0 0 81 11 163
2017 Non-visible minority 56 27 9 5 3 0 0 83 8 1105
2014 Visible minority 45 33 11 6 2 3 0 80 8 147
2014 Non-visible minority 50 32 10 5 3 1 0 82 8 1203
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 33 32 13 0 6 3 13 77 8 30
2017 Non-visible minority 27 38 14 6 4 3 8 73 12 349
2014 Visible minority 17 20 7 13 6 8 29 59 31 29
2014 Non-visible minority 25 39 17 8 1 3 7 71 11 383

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 33 39 11 5 2 11 0 80 8 163
2017 Non-visible minority 30 39 15 6 4 6 0 73 11 1103
2014 Visible minority 19 35 25 8 4 9 1 59 14 147
2014 Non-visible minority 26 38 18 8 3 7 0 70 11 1203
2011 Visible minority 22 32 23 10 4 9 0 59 16 141
2011 Non-visible minority 25 33 20 9 5 8 0 63 15 1245

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 28 42 13 6 5 7 0 75 11 162
2017 Non-visible minority 27 38 18 9 5 3 0 67 15 1105
2014 Visible minority 20 35 24 7 7 6 1 59 15 147
2014 Non-visible minority 23 38 20 11 4 3 0 64 15 1203
2011 Visible minority 21 28 25 16 6 3 0 51 23 140
2011 Non-visible minority 18 34 24 14 8 3 0 53 22 1245
2008 Visible minority 22 38 24 6 7 3 0 62 13 153
2008 Non-visible minority 26 39 17 9 6 3 0 66 16 1321

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 22 38 19 8 5 8 0 66 14 162
2017 Non-visible minority 17 39 21 11 5 7 0 60 17 1104
2014 Visible minority 14 35 25 9 6 10 1 55 17 147
2014 Non-visible minority 16 36 24 13 5 6 0 55 19 1204
2011 Visible minority 11 30 32 15 6 5 1 44 22 140
2011 Non-visible minority 10 34 25 17 6 7 0 48 25 1246
2008 Visible minority 13 36 24 18 1 6 1 53 21 153
2008 Non-visible minority 14 39 23 13 5 7 0 56 19 1319

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 30 32 13 11 6 7 0 68 18 163
2017 Non-visible minority 25 34 18 10 7 6 0 63 18 1104
2014 Visible minority 20 32 21 12 8 7 0 56 22 147
2014 Non-visible minority 19 32 21 13 8 7 0 55 22 1202
2011 Visible minority 18 32 22 15 6 7 0 54 23 141
2011 Non-visible minority 19 32 19 14 7 8 0 55 23 1245
2008 Visible minority 18 36 21 11 4 11 0 60 17 153
2008 Non-visible minority 20 37 17 12 6 8 0 62 19 1321

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 23 43 16 11 5 3 0 67 16 163
2017 Non-visible minority 21 41 17 12 6 3 0 64 18 1103
2014 Visible minority 16 38 19 9 10 8 1 58 21 146
2014 Non-visible minority 20 40 18 13 6 3 0 62 19 1202
2011 Visible minority 16 40 20 16 7 2 0 57 22 141
2011 Non-visible minority 16 38 18 18 7 3 0 56 26 1245
2008 Visible minority 18 37 22 18 4 0 0 56 22 153
2008 Non-visible minority 18 39 18 15 7 2 0 59 23 1321
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 37 39 11 7 3 4 0 78 10 163
2017 Non-visible minority 30 46 13 8 2 1 0 77 10 1102
2014 Visible minority 29 38 19 7 3 4 0 70 10 147
2014 Non-visible minority 30 45 15 6 2 2 0 76 8 1204
2011 Visible minority 17 48 20 11 3 1 0 66 15 140
2011 Non-visible minority 22 43 18 11 4 2 0 67 15 1244

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 46 38 11 3 1 1 0 86 4 162
2017 Non-visible minority 42 43 10 2 1 3 0 87 3 1103
2014 Visible minority 36 42 14 3 1 3 1 81 4 147
2014 Non-visible minority 37 43 11 4 1 4 0 84 5 1201
2011 Visible minority 34 43 12 4 1 6 0 82 5 140
2011 Non-visible minority 35 43 12 3 1 5 0 82 5 1244

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 46 32 11 7 1 3 0 80 9 162
2017 Non-visible minority 45 37 8 5 2 2 0 84 8 1104
2014 Visible minority 32 44 8 6 3 4 3 81 10 147
2014 Non-visible minority 48 38 6 3 2 2 1 88 6 1204
2011 Visible minority 40 41 11 4 1 4 1 84 5 140
2011 Non-visible minority 47 34 8 5 3 2 1 84 8 1244
2008 Visible minority 38 40 8 7 1 5 3 83 8 152
2008 Non-visible minority 47 34 8 5 3 2 1 83 9 1323

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 30 33 17 7 7 6 0 68 14 162
2017 Non-visible minority 29 38 14 10 4 4 1 70 15 1103
2014 Visible minority 21 32 19 11 5 9 2 60 18 146
2014 Non-visible minority 27 37 19 7 3 5 1 68 11 1204
2011 Visible minority 13 39 30 5 5 8 1 57 11 141
2011 Non-visible minority 19 35 20 11 5 8 2 60 18 1243

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 19 25 20 15 8 11 1 50 27 162
2017 Non-visible minority 17 21 20 12 11 14 6 47 29 1101
2014 Visible minority 14 21 22 12 8 16 7 45 26 147
2014 Non-visible minority 15 23 20 14 11 13 4 46 30 1203
2011 Visible minority 13 16 27 16 6 14 8 37 29 141
2011 Non-visible minority 14 21 20 13 11 16 5 45 30 1245

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 64 23 4 3 1 2 3 91 4 160
2017 Non-visible minority 58 30 6 3 0 1 2 90 3 1105
2014 Visible minority 56 30 8 3 1 0 2 87 5 147
2014 Non-visible minority 54 33 7 4 1 1 2 89 5 1204

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 69 22 2 2 1 3 0 94 4 163
2017 Non-visible minority 68 23 4 1 0 2 1 94 2 1106
2014 Visible minority 59 28 6 1 1 1 4 92 1 147
2014 Non-visible minority 65 27 3 1 1 2 2 95 1 1204
2011 Visible minority 62 21 8 2 0 1 5 90 2 140
2011 Non-visible minority 65 23 5 2 1 1 3 92 2 1241
2008 Visible minority 65 25 5 0 0 1 4 94 0 153
2008 Non-visible minority 68 22 5 2 1 1 1 92 3 1321

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 25 33 19 7 5 9 2 65 13 162
2017 Non-visible minority 30 40 13 10 4 4 0 72 14 1103
2014 Visible minority 22 36 21 10 6 3 2 61 17 147
2014 Non-visible minority 24 39 18 11 5 2 1 65 17 1202
2011 Visible minority 20 35 23 15 4 0 2 56 20 141
2011 Non-visible minority 23 37 18 12 7 3 1 62 20 1241
2008 Visible minority 23 39 18 12 3 5 1 65 16 151
2008 Non-visible minority 27 40 16 10 4 2 0 68 15 1322

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 18 26 14 22 10 8 3 49 36 163
2017 Non-visible minority 20 30 15 16 11 4 3 55 29 1102
2014 Visible minority 9 22 21 25 15 6 2 34 43 147
2014 Non-visible minority 16 28 17 19 14 3 3 47 35 1204
2011 Visible minority 15 21 24 19 16 3 2 38 37 141
2011 Non-visible minority 15 29 19 18 15 2 2 46 34 1242
2008 Visible minority 25 23 17 20 9 4 0 51 31 153
2008 Non-visible minority 19 37 12 16 12 2 2 58 29 1322

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 20 41 23 5 3 8 1 67 8 162
2017 Non-visible minority 25 42 19 7 3 4 0 70 10 1099

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 36 34 14 7 4 6 0 74 11 162
2017 Non-visible minority 43 37 10 3 1 5 0 85 4 1102
2014 Visible minority 33 33 21 6 4 5 0 69 10 146
2014 Non-visible minority 43 38 11 2 1 5 0 85 3 1203

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 46 37 7 8 3 0 0 83 10 163
2017 Non-visible minority 43 43 8 3 1 1 0 88 4 1102
2014 Visible minority 31 42 18 5 2 1 0 74 8 147
2014 Non-visible minority 43 40 10 3 1 2 0 85 4 1204
2011 Visible minority 31 43 14 4 4 3 1 77 8 140
2011 Non-visible minority 35 42 12 5 3 3 0 79 8 1246

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 55 37 4 3 2 0 0 91 5 162
2017 Non-visible minority 52 38 6 2 2 0 0 90 4 1106
2014 Visible minority 42 43 11 2 1 1 1 86 3 146
2014 Non-visible minority 49 40 8 2 1 0 0 89 3 1201
2011 Visible minority 39 42 12 4 3 1 0 81 7 140
2011 Non-visible minority 41 42 11 3 2 0 0 83 5 1244
2008 Visible minority 43 39 12 3 1 1 0 84 5 153
2008 Non-visible minority 43 41 9 5 2 0 0 84 7 1321

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 52 33 9 4 3 0 0 85 6 161
2017 Non-visible minority 51 32 10 3 3 1 0 84 6 1099
2014 Visible minority 36 41 16 4 1 1 0 78 6 147
2014 Non-visible minority 40 40 14 4 1 1 0 81 6 1204
2011 Visible minority 34 36 21 6 3 0 0 70 9 139
2011 Non-visible minority 30 40 17 8 3 1 0 71 12 1244

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 48 35 7 7 2 0 0 84 9 162
2017 Non-visible minority 47 37 10 4 2 0 0 84 6 1105
2014 Visible minority 34 42 17 4 2 1 0 77 6 147
2014 Non-visible minority 39 42 12 5 2 1 0 82 6 1202
2011 Visible minority 34 38 19 7 1 1 0 72 8 140
2011 Non-visible minority 28 44 16 8 3 0 0 72 11 1246
2008 Visible minority 38 41 12 5 3 0 0 80 8 153
2008 Non-visible minority 42 38 11 7 3 0 0 80 9 1323

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 35 29 13 8 8 7 0 69 17 162
2017 Non-visible minority 44 26 14 7 4 4 1 74 11 1098
2014 Visible minority 31 26 21 13 4 5 1 61 18 147
2014 Non-visible minority 40 29 16 7 4 4 1 72 12 1203
2011 Visible minority 34 20 26 10 6 5 0 57 16 139
2011 Non-visible minority 34 29 15 11 6 4 1 66 18 1245
2008 Visible minority 30 25 20 12 5 8 1 60 19 152
2008 Non-visible minority 39 27 15 9 5 5 1 69 15 1322
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 Visible minority 35 26 39 163
2017 Non-visible minority 33 38 29 1104
2014 Visible minority 37 24 38 147
2014 Non-visible minority 33 35 32 1202
2011 Visible minority 37 23 40 141
2011 Non-visible minority 39 34 27 1243

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Visible minority 3 21 25 10 27 13 56
2017 Non-visible minority 12 31 31 4 13 9 368
2014 Visible minority 2 27 42 9 9999 20 57
2014 Non-visible minority 14 36 33 6 9999 11 396
2011 Visible minority 4 30 51 3 9999 12 53
2011 Non-visible minority 18 31 37 6 9999 8 481
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Visible minority 17 83 163
2017 Non-visible minority 13 87 1103
2014 Visible minority 12 88 146
2014 Non-visible minority 17 83 1204

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 Visible minority 44 30
2017 Non-visible minority 46 146
2014 Visible minority 53 19
2014 Non-visible minority 38 202

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Visible minority 72 30
2017 Non-visible minority 68 146
2014 Visible minority 62 19
2014 Non-visible minority 67 202

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 Visible minority 0 30
2017 Non-visible minority 7 146
2014 Non-visible minority 6 202

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Visible minority 0 30
2017 Non-visible minority 0 146
2014 Visible minority 0 19
2014 Non-visible minority 0 202

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 Visible minority 17 30
2017 Non-visible minority 5 146
2014 Non-visible minority 4 202

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 Visible minority 31 30
2017 Non-visible minority 38 146
2014 Visible minority 37 19
2014 Non-visible minority 40 204

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 Visible minority 35 30
2017 Non-visible minority 42 146
2014 Visible minority 36 19
2014 Non-visible minority 50 204

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 Visible minority 48 30
2017 Non-visible minority 40 146
2014 Visible minority 41 19
2014 Non-visible minority 41 204

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 Visible minority 53 30
2017 Non-visible minority 40 146
2014 Visible minority 37 19
2014 Non-visible minority 40 204

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 Visible minority 26 30
2017 Non-visible minority 27 146
2014 Visible minority 25 19
2014 Non-visible minority 22 204

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 Visible minority 56 30
2017 Non-visible minority 61 146
2014 Visible minority 39 19
2014 Non-visible minority 58 204

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 Visible minority 18 30
2017 Non-visible minority 32 146
2014 Visible minority 32 19
2014 Non-visible minority 32 204

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 Visible minority 0 30

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 5 146
2014 Visible minority 0 19
2014 Non-visible minority 6 204

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 8 146
2014 Non-visible minority 8 204

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 Visible minority 47 30
2017 Non-visible minority 43 146
2014 Visible minority 63 19
2014 Non-visible minority 40 204

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 Visible minority 21 30
2017 Non-visible minority 26 146
2014 Non-visible minority 24 204

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Visible minority 19 30
2017 Non-visible minority 17 146
2014 Non-visible minority 13 204

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Visible minority 57 30
2017 Non-visible minority 60 146
2014 Visible minority 59 19
2014 Non-visible minority 61 204

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 Visible minority 32 30
2017 Non-visible minority 34 146
2014 Visible minority 31 19
2014 Non-visible minority 32 204

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 Visible minority 19 30
2017 Non-visible minority 12 146
2014 Non-visible minority 10 204

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Visible minority 15 30
2017 Non-visible minority 10 146
2014 Non-visible minority 16 204

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 18 146
2014 Non-visible minority 19 204

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 Visible minority 0 30

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 18 146
2014 Non-visible minority 17 204

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 15 146
2014 Non-visible minority 16 204

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Visible minority 27 30
2017 Non-visible minority 23 146
2014 Visible minority 25 19
2014 Non-visible minority 17 204

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 12 143
2014 Non-visible minority 13 201

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Visible minority 19 30
2017 Non-visible minority 19 143
2014 Non-visible minority 17 201

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 6 143
2014 Non-visible minority 8 201

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 7 143
2014 Non-visible minority 8 201

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 14 143
2014 Non-visible minority 15 201

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 15 143
2014 Non-visible minority 9 201

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic
(%)
Total responses
2017 Visible minority 29 30
2017 Non-visible minority 17 143
2014 Non-visible minority 15 201

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 8 143
2014 Visible minority 0 18
2014 Non-visible minority 6 201

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 14 143
2014 Visible minority 0 18
2014 Non-visible minority 15 201

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Visible minority 38 30
2017 Non-visible minority 39 143
2014 Non-visible minority 29 201

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 9 143
2014 Non-visible minority 11 201

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Visible minority 44 30
2017 Non-visible minority 52 143
2014 Visible minority 33 18
2014 Non-visible minority 47 201

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Visible minority 65 30
2017 Non-visible minority 47 143
2014 Visible minority 53 18
2014 Non-visible minority 48 201

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 Visible minority 0 30

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 13 143
2014 Non-visible minority 11 201

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Visible minority 87 13 30
2017 Non-visible minority 87 13 146

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 17 13 17 5 4 33 12 54 15 161
2017 Non-visible minority 12 18 16 5 5 35 9 54 18 1106
2014 Visible minority 12 14 24 5 6 25 13 43 18 147
2014 Non-visible minority 14 16 16 5 4 35 9 55 17 1201

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 34 25 16 6 3 16 0 71 10 161
2017 Non-visible minority 28 36 16 4 3 12 1 74 8 1104
2014 Visible minority 22 28 30 2 3 14 1 58 7 147
2014 Non-visible minority 29 31 17 4 2 15 2 72 8 1201
2011 Visible minority 31 36 20 5 0 8 0 73 5 141
2011 Non-visible minority 30 36 15 6 3 10 0 73 10 1244
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 17 45 11 6 6 4 10 73 14 163
2017 Non-visible minority 25 46 11 5 2 1 9 79 8 1105
2014 Visible minority 14 48 14 10 1 3 9 72 13 147
2014 Non-visible minority 23 48 13 5 1 2 8 78 7 1203
2011 Visible minority 17 50 18 7 2 2 5 71 9 141
2011 Non-visible minority 23 51 11 6 1 1 7 80 8 1244
2008 Visible minority 14 49 15 11 4 2 5 68 16 152
2008 Non-visible minority 24 47 11 8 3 1 7 77 11 1322

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 8 21 24 4 3 27 13 48 12 162
2017 Non-visible minority 9 19 18 3 2 33 15 55 11 1102
2014 Visible minority 6 16 28 6 3 24 17 37 15 147
2014 Non-visible minority 7 16 22 5 3 33 14 43 15 1204
2011 Visible minority 5 24 21 8 2 28 12 49 16 141
2011 Non-visible minority 8 19 21 5 3 31 13 48 14 1244

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 38 27 8 3 2 10 12 83 6 163
2017 Non-visible minority 40 33 7 1 1 9 9 89 2 1102
2014 Visible minority 25 35 16 2 1 11 10 76 4 147
2014 Non-visible minority 35 33 12 3 1 9 8 82 4 1203
2011 Visible minority 27 41 13 3 1 10 6 81 4 141
2011 Non-visible minority 36 35 9 2 1 10 8 86 4 1244
2008 Visible minority 28 39 11 2 1 13 6 84 3 153
2008 Non-visible minority 35 35 11 3 1 9 7 82 4 1321

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 28 26 13 3 1 17 12 76 5 163
2017 Non-visible minority 33 33 10 3 1 13 8 83 4 1106
2014 Visible minority 22 33 20 4 1 12 9 69 6 147
2014 Non-visible minority 28 33 14 4 1 14 8 77 5 1203
2011 Visible minority 23 37 15 1 1 17 6 78 3 141
2011 Non-visible minority 29 36 12 2 1 13 7 80 5 1243
2008 Visible minority 30 35 19 3 1 8 5 74 5 153
2008 Non-visible minority 36 33 11 6 1 8 5 79 8 1323
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Visible minority 12 88 163
2017 Non-visible minority 4 96 1102
2014 Visible minority 8 92 146
2014 Non-visible minority 5 95 1203

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2017 Visible minority 25 22
2017 Non-visible minority 30 51
2014 Non-visible minority 36 59

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Visible minority 82 22
2017 Non-visible minority 88 51
2014 Visible minority 76 12
2014 Non-visible minority 81 59

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 0 51
2014 Non-visible minority 0 59

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Visible minority 0 22
2017 Non-visible minority 0 51
2014 Visible minority 0 12
2014 Non-visible minority 0 59

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 Visible minority 0 22
2014 Visible minority 0 12

Question 77a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic
(%)
Total responses
2017 Visible minority 64 22
2017 Non-visible minority 11 51
2014 Visible minority 57 12

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Demographic
(%)
Total responses
2017 Visible minority 33 22
2017 Non-visible minority 18 51
2014 Visible minority 50 12
2014 Non-visible minority 11 59

Question 77c. Please indicate the type of discrimination you experienced. ...Colour

Survey year Demographic
(%)
Total responses
2017 Visible minority 33 22
2014 Visible minority 41 12

Question 77e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic
(%)
Total responses
2017 Visible minority 36 22
2017 Non-visible minority 28 51
2014 Non-visible minority 30 59

Question 77f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic
(%)
Total responses
2017 Visible minority 34 22
2017 Non-visible minority 23 51
2014 Visible minority 0 12
2014 Non-visible minority 15 59

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic
(%)
Total responses
2017 Visible minority 0 22
2014 Visible minority 0 12

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2017 Visible minority 0 22
2017 Non-visible minority 0 51

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status

Survey year Demographic
(%)
Total responses
2017 Visible minority 0 22
2017 Non-visible minority 0 51
2014 Visible minority 0 12

Question 77j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 16 51
2014 Non-visible minority 20 59

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2017 Visible minority 0 22
2017 Non-visible minority 0 51

Question 77l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 14 51
2014 Non-visible minority 13 59

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 Visible minority 0 22
2014 Visible minority 0 12
2014 Non-visible minority 0 59

Question 77n. Please indicate the type of discrimination you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 36 51
2014 Non-visible minority 40 59

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Visible minority 29 22
2017 Non-visible minority 46 51
2014 Non-visible minority 27 59

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 19 51
2014 Non-visible minority 18 59

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 13 51
2014 Non-visible minority 15 59

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 10 51
2014 Non-visible minority 8 59

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 16 51
2014 Visible minority 0 12
2014 Non-visible minority 10 59

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Visible minority 44 22
2017 Non-visible minority 40 51
2014 Visible minority 69 12
2014 Non-visible minority 50 59

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.

Survey year Demographic
(%)
Total responses
2017 Visible minority 0 21
2014 Visible minority 0 11

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Visible minority 34 21
2017 Non-visible minority 23 49
2014 Non-visible minority 39 58

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 Visible minority 0 21
2014 Visible minority 0 11

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Visible minority 54 21
2017 Non-visible minority 46 49
2014 Non-visible minority 49 58

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 Visible minority 0 21
2014 Visible minority 0 11
2014 Non-visible minority 0 58

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Visible minority 60 21
2017 Non-visible minority 72 49
2014 Visible minority 92 11
2014 Non-visible minority 65 58

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 Visible minority 0 21

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Visible minority 96 4 22
2017 Non-visible minority 93 7 51

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 18 16 17 3 4 33 10 58 12 162
2017 Non-visible minority 14 18 16 2 2 40 8 62 7 1105
2014 Visible minority 15 9 25 5 2 32 13 42 13 147
2014 Non-visible minority 14 14 18 1 1 42 8 58 5 1203

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 32 32 13 4 2 17 0 77 7 162
2017 Non-visible minority 31 36 13 1 2 14 2 80 4 1102
2014 Visible minority 22 28 22 4 2 18 3 64 8 147
2014 Non-visible minority 29 33 15 2 1 19 2 78 3 1203
2011 Visible minority 27 36 19 4 1 13 0 73 5 141
2011 Non-visible minority 34 37 11 3 1 12 1 82 5 1246
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 26 16 17 10 27 1 3 43 38 162
2017 Non-visible minority 20 21 22 17 19 0 2 41 36 1103

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 26 24 23 14 11 0 2 50 26 163
2017 Non-visible minority 14 28 29 16 12 0 1 42 28 1105

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 34 21 19 16 8 0 2 56 24 161
2017 Non-visible minority 19 28 25 16 10 0 1 48 27 1103

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 24 23 22 14 11 1 4 50 27 163
2017 Non-visible minority 19 24 26 17 13 0 1 44 30 1105

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 44 20 13 8 4 1 11 72 13 162
2017 Non-visible minority 39 25 16 6 6 0 8 70 13 1104

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 30 24 19 15 10 0 2 55 26 161
2017 Non-visible minority 28 30 23 11 7 0 1 58 19 1104

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 36 20 22 13 4 0 4 59 18 161
2017 Non-visible minority 28 33 21 11 5 1 2 63 16 1103

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 28 27 22 13 6 1 3 58 20 159
2017 Non-visible minority 23 33 22 13 7 1 1 57 21 1103

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 30 20 26 14 7 0 3 52 21 161
2017 Non-visible minority 27 31 21 13 6 0 2 58 20 1104

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 32 32 17 9 7 1 2 66 16 161
2017 Non-visible minority 31 32 21 9 6 0 2 64 14 1101

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 57 19 12 5 2 0 5 81 7 162
2017 Non-visible minority 57 25 11 4 2 0 1 84 6 1105

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 64 11 7 4 6 1 7 81 11 162
2017 Non-visible minority 77 10 4 2 2 1 4 91 5 1103

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 56 22 10 4 4 1 4 82 8 163
2017 Non-visible minority 59 26 9 3 1 0 3 87 4 1104

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 58 16 5 7 6 2 6 80 14 163
2017 Non-visible minority 61 19 9 5 4 0 2 82 9 1099

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 56 12 3 1 2 1 25 92 3 162
2017 Non-visible minority 55 13 3 2 1 0 25 91 4 1101

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 61 15 7 2 1 2 13 90 2 162
2017 Non-visible minority 69 17 6 1 0 0 6 93 1 1097

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 50 12 12 8 8 1 9 69 18 162
2017 Non-visible minority 68 14 6 4 4 0 4 86 8 1106

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 41 31 12 8 4 1 4 75 12 163
2017 Non-visible minority 52 26 14 4 2 0 2 79 6 1098

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 11 33 40 10 3 1 1 45 14 163
2017 Non-visible minority 9 33 39 13 6 0 0 42 19 1105

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 4 20 40 27 9 0 0 36 24 163
2017 Non-visible minority 7 19 39 23 11 0 0 34 26 1103

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 37 44 8 6 0 5 0 85 6 160
2017 Non-visible minority 39 44 9 3 2 2 0 86 5 1103

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 21 49 14 10 3 3 0 72 14 162
2017 Non-visible minority 24 47 13 9 5 1 0 72 14 1105
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Visible minority 19 81 163
2017 Non-visible minority 14 86 1104
2014 Visible minority 18 82 147
2014 Non-visible minority 12 88 1202

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Visible minority 86 14 34
2017 Non-visible minority 86 14 160
2014 Visible minority 89 11 28
2014 Non-visible minority 81 19 144

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 67 18 11 3 0 0 0 85 3 28
2017 Non-visible minority 48 37 7 4 3 1 0 86 7 138
2014 Visible minority 56 31 10 4 0 0 0 86 4 25
2014 Non-visible minority 58 31 1 6 1 1 2 92 7 117
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 25 25 17 10 18 4 2 26 74 163
2017 Non-visible minority 30 22 20 11 12 3 1 31 69 1105

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 Visible minority 27 113
2017 Non-visible minority 22 722

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Visible minority 45 113
2017 Non-visible minority 38 722

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Visible minority 22 113
2017 Non-visible minority 21 722

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 Visible minority 34 113
2017 Non-visible minority 45 722

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 Visible minority 5 113
2017 Non-visible minority 10 722

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 Visible minority 34 113
2017 Non-visible minority 40 722

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 Visible minority 9 45 17 11 7 11 108
2017 Non-visible minority 5 48 20 10 6 11 705

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 21 22 16 15 15 4 8 49 33 113
2017 Non-visible minority 18 26 15 17 12 2 11 50 33 728

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 5 10 9 25 43 4 4 16 74 114
2017 Non-visible minority 4 6 11 18 51 2 8 11 77 727
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