2017 Public Service Employee Survey Results for Canadian Heritage by Question 115. What is the highest level of education you have ever completed?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	52	43	3	2	0	0	94	2	143
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	51	38	4	5	2	0	89	7	242
2017	University certificate or diploma below the bachelor's level	38	44	8	10	0	0	83	10	52
2017	Bachelor's degree	39	47	4	7	2	0	87	10	443
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	47	4	9	4	0	84	12	384
2014	Secondary or high school graduation certificate or equivalent or less	39	52	4	5	0	0	91	5	181
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	44	4	6	0	0	90	6	259
2014	University certificate or diploma below the bachelor's level	40	47	5	5	3	0	87	8	58
2014	Bachelor's degree	31	51	7	8	3	0	83	11	477
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	50	5	11	2	0	81	14	375
2011	Secondary or high school graduation certificate or equivalent or less	58	33	5	3	0	1	92	3	204
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	50	38	6	5	1	0	88	6	275
2011	University certificate or diploma below the bachelor's level	49	32	3	14	1	0	81	15	81
2011	Bachelor's degree	42	42	4	10	2	0	85	11	457
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	42	6	7	1	0	86	8	367
2008	Secondary or high school graduation certificate or equivalent or less	60	34	1	5	1	0	94	6	228
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	61	33	4	2	1	0	94	3	278
2008	University certificate or diploma below the bachelor's level	52	38	2	6	1	0	90	8	87
2008	Bachelor's degree	48	42	2	6	1	0	90	8	478
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	41	3	7	1	0	89	8	403

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	75	21	2	2	0	0	0	96	2	142
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	72	21	4	3	0	0	0	93	3	241
2017	University certificate or diploma below the bachelor's level	50	46	0	4	0	0	0	96	4	52
2017	Bachelor's degree	66	26	3	3	1	1	0	93	4	440
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	66	25	4	4	0	0	1	92	4	383
2014	Secondary or high school graduation certificate or equivalent or less	68	25	3	2	1	0	0	93	4	181
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	66	27	5	1	1	0	0	94	2	260
2014	University certificate or diploma below the bachelor's level	59	33	2	6	0	0	0	92	6	58
2014	Bachelor's degree	63	28	3	3	2	0	0	93	4	477
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	67	25	3	3	1	1	0	93	4	375
2011	Secondary or high school graduation certificate or equivalent or less	76	21	1	1	1	0	0	98	1	204
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	67	25	7	1	0	0	0	92	1	275
2011	University certificate or diploma below the bachelor's level	61	30	1	7	0	0	0	91	7	81
2011	Bachelor's degree	71	23	2	3	1	0	0	94	3	457
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	72	23	1	4	0	0	0	95	4	367
2008	Secondary or high school graduation certificate or equivalent or less	70	25	3	1	0	0	1	96	1	228
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	72	22	3	3	0	0	1	94	4	277
2008	University certificate or diploma below the bachelor's level	69	28	1	2	0	0	0	97	2	87
2008	Bachelor's degree	72	23	2	2	0	1	0	96	2	477
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	71	19	3	6	1	0	0	90	7	402

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	52	31	9	5	1	0	2	85	6	143
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	59	26	10	4	2	0	0	85	6	242
2017	University certificate or diploma below the bachelor's level	56	25	8	8	4	0	0	81	11	52
2017	Bachelor's degree	52	33	6	6	2	0	0	86	8	443
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	58	31	4	5	1	0	0	90	6	384
2014	Secondary or high school graduation certificate or equivalent or less	55	29	5	8	3	0	0	84	11	181
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	49	32	8	7	2	0	0	82	10	259
2014	University certificate or diploma below the bachelor's level	45	35	5	12	3	0	0	80	15	58
2014	Bachelor's degree	52	32	5	8	2	0	0	84	11	476
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	52	26	6	12	3	0	0	79	15	375
2011	Secondary or high school graduation certificate or equivalent or less	63	22	6	6	2	0	1	86	8	204
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	33	10	8	2	0	0	81	10	275
2011	University certificate or diploma below the bachelor's level	52	22	5	13	6	0	1	75	20	81
2011	Bachelor's degree	56	26	6	8	3	0	0	83	11	456
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	59	24	5	10	2	0	0	84	12	367
2008	Secondary or high school graduation certificate or equivalent or less	60	24	5	8	0	0	2	86	9	228
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	55	29	8	7	1	0	0	84	8	277
2008	University certificate or diploma below the bachelor's level	58	27	4	10	2	0	0	85	11	87
2008	Bachelor's degree	53	31	5	8	2	0	0	85	10	477
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	56	25	6	9	3	1	0	81	13	403

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	59	32	5	2	1	92	3	143
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	53	37	5	6	0	90	6	242
2017	University certificate or diploma below the bachelor's level	46	35	4	15	0	82	15	52
2017	Bachelor's degree	50	34	7	6	2	85	8	442
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	40	5	8	3	85	11	384
2014	Secondary or high school graduation certificate or equivalent or less	51	35	8	4	1	86	5	181
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	49	38	5	5	2	88	6	260
2014	University certificate or diploma below the bachelor's level	37	40	14	6	3	77	9	58
2014	Bachelor's degree	42	40	8	7	3	82	10	477
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	40	6	9	5	80	13	375
2011	Secondary or high school graduation certificate or equivalent or less	53	32	8	5	2	86	7	204
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	50	38	4	6	2	89	8	274
2011	University certificate or diploma below the bachelor's level	45	39	9	2	5	83	7	82
2011	Bachelor's degree	44	38	9	7	3	82	9	455
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	35	7	10	3	80	13	367

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	41	42	9	4	1	1	1	85	5	143
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	38	9	7	2	0	0	82	9	242
2017	University certificate or diploma below the bachelor's level	22	46	11	20	0	0	0	68	20	52
2017	Bachelor's degree	33	41	12	9	3	0	1	75	13	443
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	49	8	10	1	1	1	81	11	384
2014	Secondary or high school graduation certificate or equivalent or less	40	36	14	8	3	0	0	76	10	180
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	42	13	8	2	0	2	76	10	260
2014	University certificate or diploma below the bachelor's level	36	34	13	10	5	0	2	71	16	58
2014	Bachelor's degree	29	44	13	9	4	0	1	74	13	476
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	42	13	13	4	0	1	70	17	375
2011	Secondary or high school graduation certificate or equivalent or less	36	39	15	5	3	0	2	77	8	203
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	39	13	10	5	0	1	71	16	275
2011	University certificate or diploma below the bachelor's level	31	35	16	11	6	0	0	67	18	82
2011	Bachelor's degree	28	42	15	12	3	0	1	70	14	456
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	38	14	12	3	0	3	70	15	364
2008	Secondary or high school graduation certificate or equivalent or less	40	40	6	8	2	0	3	83	10	227
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	36	15	7	1	0	1	77	8	278
2008	University certificate or diploma below the bachelor's level	26	51	6	9	7	1	0	78	16	87
2008	Bachelor's degree	30	45	11	8	4	0	1	76	13	477
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	40	13	8	3	1	1	75	11	403

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	37	35	17	7	4	0	1	72	10	143
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	40	8	7	2	0	0	83	9	241
2017	University certificate or diploma below the bachelor's level	36	45	8	8	3	0	0	81	11	52
2017	Bachelor's degree	41	40	12	5	2	0	0	81	8	442
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	38	8	4	2	0	0	87	6	383
2014	Secondary or high school graduation certificate or equivalent or less	40	35	18	5	2	0	0	75	7	181
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	38	13	6	4	0	0	77	10	260
2014	University certificate or diploma below the bachelor's level	29	50	11	5	5	0	0	79	10	58
2014	Bachelor's degree	36	39	14	6	5	0	0	75	11	478
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	40	9	9	2	0	0	80	11	375
2011	Secondary or high school graduation certificate or equivalent or less	51	29	10	4	6	0	0	80	10	203
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	37	10	6	6	0	0	78	12	275
2011	University certificate or diploma below the bachelor's level	38	34	11	8	7	2	0	72	16	81
2011	Bachelor's degree	39	38	11	7	4	0	0	78	11	457
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	39	8	7	2	0	0	82	9	367
2008	Secondary or high school graduation certificate or equivalent or less	44	37	10	5	4	0	0	81	9	228
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	40	9	6	2	1	0	83	8	278
2008	University certificate or diploma below the bachelor's level	37	37	13	9	5	0	0	74	14	87
2008	Bachelor's degree	38	42	8	9	4	0	0	79	13	478
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	39	9	4	3	0	0	84	7	402

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	44	40	10	4	2	0	0	83	7	142
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	49	37	7	5	3	0	0	85	8	241
2017	University certificate or diploma below the bachelor's level	44	46	4	4	3	0	0	90	6	52
2017	Bachelor's degree	50	37	7	4	2	0	0	87	6	440
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	54	32	6	5	3	0	0	86	8	383
2014	Secondary or high school graduation certificate or equivalent or less	49	33	11	5	2	0	0	82	7	181
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	38	7	8	1	0	0	83	9	260
2014	University certificate or diploma below the bachelor's level	33	44	11	7	5	0	0	77	12	58
2014	Bachelor's degree	41	39	9	8	3	0	0	80	11	478
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	33	9	8	3	0	0	80	11	375
2011	Secondary or high school graduation certificate or equivalent or less	46	36	10	4	3	0	1	83	7	203
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	43	7	6	5	1	0	82	11	275
2011	University certificate or diploma below the bachelor's level	40	41	9	5	5	0	0	82	10	82
2011	Bachelor's degree	39	44	10	4	3	0	0	83	6	456
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	37	5	7	2	1	0	86	9	364
2008	Secondary or high school graduation certificate or equivalent or less	45	42	7	3	2	0	0	88	5	227
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	43	7	2	1	0	0	90	4	278
2008	University certificate or diploma below the bachelor's level	36	43	7	10	5	0	0	79	14	88
2008	Bachelor's degree	40	41	8	6	4	0	0	81	11	477
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50	38	5	5	3	0	0	87	7	403

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	56	36	6	2	0	0	92	2	143
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	57	34	5	3	2	0	91	5	241
2017	University certificate or diploma below the bachelor's level	41	51	3	5	0	0	92	5	52
2017	Bachelor's degree	50	40	5	3	2	0	91	4	442
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	56	34	6	2	1	0	90	3	382
2014	Secondary or high school graduation certificate or equivalent or less	55	34	7	4	0	1	90	4	181
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	44	4	3	1	0	92	4	259
2014	University certificate or diploma below the bachelor's level	53	24	11	8	2	2	79	10	58
2014	Bachelor's degree	42	44	7	4	1	1	87	5	476
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	36	8	5	1	0	85	7	375

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	43	41	5	6	2	0	3	87	8	143
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	53	35	6	4	3	0	0	87	7	241
2017	University certificate or diploma below the bachelor's level	39	38	10	12	2	0	0	77	13	52
2017	Bachelor's degree	49	32	7	7	4	0	1	81	11	442
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	32	9	7	4	0	1	80	11	384
2014	Secondary or high school graduation certificate or equivalent or less	45	35	11	3	4	0	1	82	7	181
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	32	9	7	2	1	1	81	9	260
2014	University certificate or diploma below the bachelor's level	37	40	12	3	7	2	0	78	10	58
2014	Bachelor's degree	40	36	10	9	3	1	2	78	12	478
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	34	10	7	4	0	1	79	11	375
2011	Secondary or high school graduation certificate or equivalent or less	49	34	10	3	2	1	1	84	6	203
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	33	13	4	3	0	0	80	7	274
2011	University certificate or diploma below the bachelor's level	37	40	10	11	0	1	1	79	11	82
2011	Bachelor's degree	44	33	12	6	3	1	2	79	9	457
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	36	11	5	3	0	2	81	9	368

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	40	23	11	6	2	2	16	76	10	143
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	24	11	7	2	2	11	77	10	241
2017	University certificate or diploma below the bachelor's level	35	22	8	16	5	2	12	66	24	51
2017	Bachelor's degree	39	23	9	9	6	2	11	72	17	441
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	23	6	11	9	3	15	68	25	383
2014	Secondary or high school graduation certificate or equivalent or less	35	26	14	4	5	1	15	73	11	181
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	32	12	4	2	1	12	80	7	260
2014	University certificate or diploma below the bachelor's level	35	20	6	9	12	4	14	67	25	58
2014	Bachelor's degree	27	28	10	12	8	2	14	65	23	478
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	26	10	10	13	1	11	62	27	375
2011	Secondary or high school graduation certificate or equivalent or less	40	27	8	6	4	1	15	79	11	203
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	22	10	7	6	2	13	74	15	274
2011	University certificate or diploma below the bachelor's level	29	22	11	11	12	2	11	60	27	82
2011	Bachelor's degree	30	25	11	10	7	4	12	66	21	457
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	27	8	13	7	2	15	65	25	368
2008	Secondary or high school graduation certificate or equivalent or less	47	22	6	8	4	1	11	79	14	228
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	50	21	6	5	3	3	12	83	9	278
2008	University certificate or diploma below the bachelor's level	36	32	8	11	6	2	5	73	18	87
2008	Bachelor's degree	34	28	7	11	5	2	12	73	19	478
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	26	7	14	10	2	9	66	26	403

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	34	43	12	7	4	0	77	11	143
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	46	10	6	3	0	80	9	242
2017	University certificate or diploma below the bachelor's level	31	53	9	4	3	0	84	7	52
2017	Bachelor's degree	37	45	8	6	4	0	82	10	442
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	43	6	8	3	0	83	10	383
2014	Secondary or high school graduation certificate or equivalent or less	34	44	15	4	3	1	78	7	181
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	46	12	5	4	0	79	9	260
2014	University certificate or diploma below the bachelor's level	29	52	14	3	2	0	81	5	58
2014	Bachelor's degree	24	50	13	9	3	0	75	12	478
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	43	10	10	4	0	77	13	375
2011	Secondary or high school graduation certificate or equivalent or less	37	44	10	5	3	0	81	9	202
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	42	12	5	8	0	75	13	274
2011	University certificate or diploma below the bachelor's level	43	33	10	4	11	0	75	15	81
2011	Bachelor's degree	30	42	17	8	4	0	72	11	456
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	39	9	11	4	0	76	15	368
2008	Secondary or high school graduation certificate or equivalent or less	42	39	9	7	3	0	81	10	227
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	38	11	5	1	0	83	6	276
2008	University certificate or diploma below the bachelor's level	29	37	14	14	6	0	66	20	86
2008	Bachelor's degree	34	42	12	8	4	0	76	12	474
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	40	12	8	3	0	77	11	401

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	43	35	12	8	2	0	0	78	10	143
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	38	17	7	3	0	0	73	10	242
2017	University certificate or diploma below the bachelor's level	31	38	19	11	2	0	0	69	13	52
2017	Bachelor's degree	36	37	13	8	6	0	0	73	13	442
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	39	11	12	6	0	0	71	18	382
2014	Secondary or high school graduation certificate or equivalent or less	34	42	14	6	4	0	0	76	10	181
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	41	17	7	3	0	1	72	11	260
2014	University certificate or diploma below the bachelor's level	24	34	23	13	7	0	0	57	20	58
2014	Bachelor's degree	30	39	15	12	4	0	0	69	16	478
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	34	15	15	5	1	0	65	20	375
2011	Secondary or high school graduation certificate or equivalent or less	35	41	12	9	3	0	0	76	12	203
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	41	15	9	7	0	0	69	16	275
2011	University certificate or diploma below the bachelor's level	23	32	25	13	6	0	0	55	20	81
2011	Bachelor's degree	30	39	16	10	4	0	0	69	14	457
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	42	12	10	3	1	0	74	14	368

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	33	45	10	9	4	78	12	143
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	46	12	4	3	80	8	242
2017	University certificate or diploma below the bachelor's level	22	37	21	16	5	59	20	52
2017	Bachelor's degree	34	43	10	9	4	77	13	443
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	39	12	11	5	73	15	381

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	43	41	13	0	3	0	0	84	3	143
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	48	9	3	1	1	0	87	4	241
2017	University certificate or diploma below the bachelor's level	46	35	6	10	3	0	0	82	13	52
2017	Bachelor's degree	44	40	7	6	2	1	0	85	8	443
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	39	8	5	3	0	0	85	7	382
2014	Secondary or high school graduation certificate or equivalent or less	39	46	9	4	0	1	0	86	5	181
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	44	14	5	1	0	0	79	7	260
2014	University certificate or diploma below the bachelor's level	38	42	8	7	3	2	0	82	10	58
2014	Bachelor's degree	36	44	12	5	2	0	1	81	7	478
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	41	7	6	2	0	0	85	8	375
2011	Secondary or high school graduation certificate or equivalent or less	40	46	9	2	1	0	1	87	3	204
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	39	13	6	4	0	0	76	11	275
2011	University certificate or diploma below the bachelor's level	34	43	12	7	1	1	1	79	9	82
2011	Bachelor's degree	36	44	12	7	1	0	0	80	8	457
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	42	12	7	2	0	0	79	9	368
2008	Secondary or high school graduation certificate or equivalent or less	48	39	8	4	1	0	0	87	5	226
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	51	34	9	6	0	0	0	85	6	278
2008	University certificate or diploma below the bachelor's level	32	41	14	7	5	0	0	73	12	87
2008	Bachelor's degree	42	43	8	5	2	0	0	85	7	475
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	40	9	5	3	0	0	83	8	402

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	37	39	11	8	4	0	76	13	143
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	44	11	6	4	0	78	10	240
2017	University certificate or diploma below the bachelor's level	32	45	11	6	5	0	78	11	52
2017	Bachelor's degree	36	39	11	8	5	1	76	13	441
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	37	11	7	7	0	74	14	383

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	53	32	9	4	2	85	6	143
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	54	35	9	1	2	89	3	241
2017	University certificate or diploma below the bachelor's level	46	40	8	2	3	86	5	51
2017	Bachelor's degree	49	37	9	4	1	86	5	441
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	56	30	10	2	2	86	4	382
2014	Secondary or high school graduation certificate or equivalent or less	59	33	7	0	1	92	1	181
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	55	35	8	1	1	90	2	259
2014	University certificate or diploma below the bachelor's level	63	29	6	1	2	91	3	58
2014	Bachelor's degree	50	38	8	3	1	88	4	478
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	59	27	8	4	2	86	6	375
2011	Secondary or high school graduation certificate or equivalent or less	66	26	5	1	1	92	2	204
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	50	37	9	2	2	87	4	274
2011	University certificate or diploma below the bachelor's level	56	30	10	1	4	85	5	82
2011	Bachelor's degree	48	36	12	3	1	84	4	455
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	51	36	9	4	1	87	4	368

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	37	37	12	7	5	0	2	75	12	143
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	43	12	7	2	1	0	78	10	241
2017	University certificate or diploma below the bachelor's level	25	46	12	10	5	0	2	73	15	52
2017	Bachelor's degree	34	41	10	9	5	0	0	75	14	439
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	37	10	11	4	0	1	75	15	383
2014	Secondary or high school graduation certificate or equivalent or less	24	46	18	5	4	1	3	72	9	181
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	43	20	10	2	0	1	68	12	260
2014	University certificate or diploma below the bachelor's level	25	42	9	17	6	0	0	67	24	58
2014	Bachelor's degree	25	41	15	14	5	0	0	66	19	478
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	41	10	14	5	0	0	71	19	375
2011	Secondary or high school graduation certificate or equivalent or less	34	38	16	11	2	0	0	72	12	204
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	39	13	8	9	0	0	70	17	275
2011	University certificate or diploma below the bachelor's level	26	39	18	6	10	0	1	66	16	82
2011	Bachelor's degree	28	44	11	13	4	0	0	72	16	455
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	42	9	11	4	1	0	76	15	368

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	42	34	14	3	5	0	2	77	8	143
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	45	10	4	1	0	0	85	5	240
2017	University certificate or diploma below the bachelor's level	46	31	6	12	5	0	0	77	17	52
2017	Bachelor's degree	40	38	10	8	4	0	0	79	11	441
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	34	10	9	5	0	0	75	15	383
2014	Secondary or high school graduation certificate or equivalent or less	34	45	13	6	0	0	1	80	7	181
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	42	14	8	2	1	1	76	10	259
2014	University certificate or diploma below the bachelor's level	28	36	14	15	8	0	0	64	23	58
2014	Bachelor's degree	29	39	16	10	6	0	0	68	16	478
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	36	14	12	9	0	0	65	21	374

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	43	43	6	4	4	0	1	87	7	143
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	45	8	4	2	0	1	85	7	240
2017	University certificate or diploma below the bachelor's level	24	54	8	12	3	0	0	77	15	52
2017	Bachelor's degree	34	44	9	9	3	1	0	78	12	441
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	39	13	8	4	1	0	75	11	382
2014	Secondary or high school graduation certificate or equivalent or less	33	47	15	3	2	0	0	80	5	180
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	41	15	5	1	0	0	78	7	260
2014	University certificate or diploma below the bachelor's level	36	36	15	7	2	2	2	75	9	58
2014	Bachelor's degree	31	38	19	9	3	0	0	70	11	477
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	40	13	11	2	0	1	73	13	374
2011	Secondary or high school graduation certificate or equivalent or less	35	49	10	4	0	0	1	85	5	203
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	42	9	8	3	0	1	81	11	274
2011	University certificate or diploma below the bachelor's level	33	33	18	9	5	1	0	67	15	82
2011	Bachelor's degree	37	41	11	8	3	0	0	78	11	456
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	40	11	11	1	2	1	76	12	367

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	48	34	9	5	3	0	82	8	143
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	37	10	3	2	0	85	5	241
2017	University certificate or diploma below the bachelor's level	36	49	6	6	3	0	85	9	52
2017	Bachelor's degree	41	40	11	4	3	1	82	7	439
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	34	9	7	2	0	82	9	383
2014	Secondary or high school graduation certificate or equivalent or less	40	47	9	2	2	0	87	4	181
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	41	11	5	2	0	83	7	259
2014	University certificate or diploma below the bachelor's level	37	45	14	3	2	0	81	5	58
2014	Bachelor's degree	36	42	13	5	3	0	79	8	478
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	39	13	7	2	0	78	9	374
2011	Secondary or high school graduation certificate or equivalent or less	46	40	8	3	3	0	86	6	202
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	42	6	5	6	0	83	11	274
2011	University certificate or diploma below the bachelor's level	39	41	7	7	6	0	80	13	82
2011	Bachelor's degree	35	46	11	6	2	0	81	8	457
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	42	10	6	2	0	81	9	368
2008	Secondary or high school graduation certificate or equivalent or less	44	42	7	5	2	0	85	8	228
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	51	37	6	4	1	0	88	6	278
2008	University certificate or diploma below the bachelor's level	38	36	11	10	5	0	75	15	87
2008	Bachelor's degree	42	40	8	7	4	0	82	10	475
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	40	9	6	2	0	83	9	402

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	48	30	15	4	2	0	1	79	6	143
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	38	13	3	3	0	0	82	5	242
2017	University certificate or diploma below the bachelor's level	24	37	23	11	2	0	2	63	14	52
2017	Bachelor's degree	36	41	13	6	4	0	0	77	10	443
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	35	13	8	7	0	0	72	15	384
2014	Secondary or high school graduation certificate or equivalent or less	38	36	18	5	3	0	0	74	8	181
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	34	12	4	2	0	1	82	6	260
2014	University certificate or diploma below the bachelor's level	19	53	18	6	3	0	0	72	10	58
2014	Bachelor's degree	36	40	14	7	3	0	0	76	10	478
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	38	15	9	4	0	1	72	13	375
2011	Secondary or high school graduation certificate or equivalent or less	35	32	21	10	2	0	0	67	12	204
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	42	12	6	3	0	1	79	9	275
2011	University certificate or diploma below the bachelor's level	23	42	16	9	9	0	1	66	18	82
2011	Bachelor's degree	31	36	19	8	5	0	0	68	13	456
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	37	20	9	4	0	0	67	13	368
2008	Secondary or high school graduation certificate or equivalent or less	28	34	19	9	9	0	0	63	18	227
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	43	19	4	3	0	0	74	8	278
2008	University certificate or diploma below the bachelor's level	28	35	16	15	6	0	0	63	20	86
2008	Bachelor's degree	23	41	21	10	4	1	0	64	14	478
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	36	19	13	8	1	0	60	21	400

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	7	21	36	17	13	1	5	32	30	141
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	24	36	21	9	0	3	32	31	241
2017	University certificate or diploma below the bachelor's level	6	24	54	9	7	0	0	17	30	52
2017	Bachelor's degree	10	24	37	17	8	2	2	26	36	440
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	24	38	20	5	2	2	26	34	383
2014	Secondary or high school graduation certificate or equivalent or less	8	26	45	11	6	1	3	17	36	181
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	33	34	14	9	0	3	24	40	257
2014	University certificate or diploma below the bachelor's level	15	30	38	10	5	0	2	15	46	58
2014	Bachelor's degree	7	25	42	15	8	0	2	23	33	477
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	30	38	18	6	1	2	24	37	374
2011	Secondary or high school graduation certificate or equivalent or less	12	34	32	12	4	0	5	17	49	204
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	33	32	15	4	0	2	19	48	274
2011	University certificate or diploma below the bachelor's level	17	37	32	7	2	1	4	10	57	82
2011	Bachelor's degree	13	27	39	13	6	1	1	19	41	457
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	32	37	14	5	1	1	19	42	366
2008	Secondary or high school graduation certificate or equivalent or less	16	32	31	16	4	0	0	20	48	227
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	35	30	16	6	0	2	22	48	278
2008	University certificate or diploma below the bachelor's level	11	29	47	10	1	2	0	12	41	87
2008	Bachelor's degree	8	31	37	15	5	1	2	21	41	478
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	31	41	16	4	1	1	20	38	402

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	3	8	23	28	26	4	7	60	13	140
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	4	10	26	30	19	6	4	55	16	242
2017	University certificate or diploma below the bachelor's level	6	15	26	24	18	8	4	47	24	52
2017	Bachelor's degree	5	12	28	28	17	5	3	50	19	440
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	15	27	28	17	5	3	49	22	383
2014	Secondary or high school graduation certificate or equivalent or less	6	16	25	34	10	6	3	49	24	181
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	5	16	35	23	13	4	5	39	23	257
2014	University certificate or diploma below the bachelor's level	12	14	27	21	6	9	10	34	33	58
2014	Bachelor's degree	6	16	33	26	15	2	3	43	23	476
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	20	29	31	10	2	2	43	27	374
2011	Secondary or high school graduation certificate or equivalent or less	7	22	35	14	11	4	6	28	33	203
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	27	33	15	8	3	3	24	41	272
2011	University certificate or diploma below the bachelor's level	19	29	26	8	8	5	4	18	53	82
2011	Bachelor's degree	12	22	36	18	10	2	1	29	34	456
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	22	35	20	7	3	2	29	35	366
2008	Secondary or high school graduation certificate or equivalent or less	10	15	30	25	11	7	2	40	27	227
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	5	18	28	26	17	2	4	46	24	277
2008	University certificate or diploma below the bachelor's level	11	17	34	21	13	3	1	35	29	87
2008	Bachelor's degree	9	18	34	22	10	4	3	35	29	476
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	19	34	26	12	1	2	39	25	402

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	13	22	26	17	10	3	9	30	40	141
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	25	35	14	8	2	3	23	40	240
2017	University certificate or diploma below the bachelor's level	11	35	37	8	6	0	3	14	47	52
2017	Bachelor's degree	18	27	33	13	7	1	1	20	46	442
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	29	33	13	5	2	1	18	48	384
2014	Secondary or high school graduation certificate or equivalent or less	22	31	27	9	6	1	4	16	56	179
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	25	32	9	6	2	4	16	50	259
2014	University certificate or diploma below the bachelor's level	36	21	31	3	0	3	5	3	63	58
2014	Bachelor's degree	25	30	27	10	6	1	1	16	56	476
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	31	26	8	5	1	2	13	61	375
2011	Secondary or high school graduation certificate or equivalent or less	18	30	27	9	7	1	7	18	53	204
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	40	24	6	4	1	2	11	64	274
2011	University certificate or diploma below the bachelor's level	30	24	30	5	2	1	8	8	59	82
2011	Bachelor's degree	24	30	31	9	4	1	1	13	55	457
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	28	25	11	5	2	1	16	57	367
2008	Secondary or high school graduation certificate or equivalent or less	19	28	32	9	4	3	4	15	51	228
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	28	34	10	9	3	2	19	45	277
2008	University certificate or diploma below the bachelor's level	18	33	38	8	2	0	2	10	51	87
2008	Bachelor's degree	19	34	28	10	4	2	2	15	56	477
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	28	31	16	3	2	1	20	49	403

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	7	13	33	12	25	2	8	41	22	141
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	17	34	27	10	0	2	37	28	239
2017	University certificate or diploma below the bachelor's level	19	22	41	12	6	0	0	18	41	52
2017	Bachelor's degree	11	20	35	22	9	2	1	32	32	440
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	24	35	20	10	1	1	30	33	383
2014	Secondary or high school graduation certificate or equivalent or less	6	22	32	27	9	1	3	38	29	181
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	23	39	18	9	1	3	28	32	258
2014	University certificate or diploma below the bachelor's level	13	24	36	18	0	0	10	20	41	58
2014	Bachelor's degree	8	24	37	20	9	1	1	29	33	476
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	23	41	20	7	1	1	27	31	374
2011	Secondary or high school graduation certificate or equivalent or less	12	25	33	14	8	0	7	24	40	203
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	26	35	16	6	1	2	22	42	274
2011	University certificate or diploma below the bachelor's level	16	27	35	9	3	4	5	13	48	82
2011	Bachelor's degree	12	23	37	21	6	0	1	26	36	456
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	19	39	18	8	1	1	27	33	365
2008	Secondary or high school graduation certificate or equivalent or less	11	27	33	20	6	2	1	27	39	228
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	25	36	19	11	0	2	30	33	278
2008	University certificate or diploma below the bachelor's level	7	29	41	15	7	0	2	22	36	87
2008	Bachelor's degree	9	27	35	20	6	1	2	26	38	478
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	27	42	18	3	1	1	22	35	403

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	5	24	27	18	18	2	6	39	31	142
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	25	30	15	9	2	5	26	42	240
2017	University certificate or diploma below the bachelor's level	17	33	28	18	4	0	0	22	51	52
2017	Bachelor's degree	17	26	27	15	8	3	4	25	46	441
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	25	26	14	8	2	4	24	49	381
2014	Secondary or high school graduation certificate or equivalent or less	13	31	28	15	9	1	3	25	46	180
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	29	29	12	8	0	3	20	49	259
2014	University certificate or diploma below the bachelor's level	17	32	34	9	5	2	2	14	51	58
2014	Bachelor's degree	21	30	26	12	9	1	2	21	52	477
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	32	28	12	5	2	2	17	54	373
2011	Secondary or high school graduation certificate or equivalent or less	20	23	27	14	7	0	9	23	47	204
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	33	25	14	6	0	3	21	54	274
2011	University certificate or diploma below the bachelor's level	20	38	21	10	3	4	5	14	63	82
2011	Bachelor's degree	19	24	35	13	5	1	2	19	45	456
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	30	30	12	5	2	2	18	51	367
2008	Secondary or high school graduation certificate or equivalent or less	11	18	36	20	12	1	3	32	30	228
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	20	28	24	13	1	4	39	31	276
2008	University certificate or diploma below the bachelor's level	13	26	32	21	7	0	1	28	39	87
2008	Bachelor's degree	7	22	33	24	8	2	4	34	31	478
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	24	36	17	6	2	5	25	37	403

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	3	17	30	19	19	2	11	43	22	141
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	22	28	19	15	3	6	37	33	241
2017	University certificate or diploma below the bachelor's level	8	24	28	25	13	2	0	39	33	52
2017	Bachelor's degree	9	20	25	24	13	6	3	40	32	440
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	18	25	26	16	3	3	45	29	381
2014	Secondary or high school graduation certificate or equivalent or less	7	20	29	24	10	2	7	37	30	181
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	25	28	20	14	1	5	37	34	259
2014	University certificate or diploma below the bachelor's level	12	15	41	12	5	11	4	20	32	57
2014	Bachelor's degree	7	19	31	26	12	2	3	40	28	476
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	17	29	27	12	2	4	42	27	375
2011	Secondary or high school graduation certificate or equivalent or less	13	24	24	20	7	3	9	30	42	204
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	29	29	19	5	2	5	25	44	274
2011	University certificate or diploma below the bachelor's level	17	28	27	16	4	1	7	21	50	82
2011	Bachelor's degree	11	20	34	22	8	3	3	31	32	456
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	22	37	17	9	3	2	27	35	367
2008	Secondary or high school graduation certificate or equivalent or less	15	29	27	13	8	3	4	23	48	228
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	22	33	18	8	3	5	29	36	278
2008	University certificate or diploma below the bachelor's level	17	38	23	15	2	1	4	18	58	86
2008	Bachelor's degree	14	24	31	17	7	4	3	25	41	478
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	24	33	17	8	2	4	26	39	401

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	10	19	27	14	16	7	7	35	33	141
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	22	28	22	11	2	4	35	34	241
2017	University certificate or diploma below the bachelor's level	12	33	33	12	8	2	0	20	47	52
2017	Bachelor's degree	15	27	33	12	8	3	3	21	45	439
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	26	33	13	7	2	1	21	46	384
2014	Secondary or high school graduation certificate or equivalent or less	10	24	35	17	9	2	3	27	36	181
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	29	35	13	7	1	4	22	41	258
2014	University certificate or diploma below the bachelor's level	26	13	37	13	3	2	6	18	42	58
2014	Bachelor's degree	16	25	35	13	7	2	1	20	43	475
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	29	31	11	4	1	2	15	53	375

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	59	31	4	2	3	1	0	91	4	143
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	71	21	4	3	0	0	2	94	3	242
2017	University certificate or diploma below the bachelor's level	62	22	8	6	2	0	0	84	8	52
2017	Bachelor's degree	71	24	3	1	1	0	0	94	3	441
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	74	19	3	2	1	0	1	93	3	383
2014	Secondary or high school graduation certificate or equivalent or less	73	22	1	2	1	0	0	95	3	181
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	66	23	5	5	0	0	0	89	5	260
2014	University certificate or diploma below the bachelor's level	60	29	5	2	5	0	0	89	6	58
2014	Bachelor's degree	70	23	3	3	1	0	0	93	3	476
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	75	18	3	2	2	0	0	93	4	375
2011	Secondary or high school graduation certificate or equivalent or less	77	19	2	1	0	0	1	96	1	204
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	64	25	6	3	2	0	0	89	5	275
2011	University certificate or diploma below the bachelor's level	68	18	6	1	4	0	3	89	5	82
2011	Bachelor's degree	73	19	4	2	1	0	0	92	4	457
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	72	20	2	3	1	0	1	93	5	367
2008	Secondary or high school graduation certificate or equivalent or less	73	16	3	3	3	0	2	91	6	227
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	72	18	4	4	2	0	1	91	5	277
2008	University certificate or diploma below the bachelor's level	67	23	4	2	3	0	1	91	5	88
2008	Bachelor's degree	69	19	4	5	1	0	1	88	7	478
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	75	17	3	2	2	0	1	92	5	403

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	37	34	13	3	6	2	6	76	10	143
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	33	14	7	6	6	5	70	14	240
2017	University certificate or diploma below the bachelor's level	35	21	21	11	7	6	0	59	19	52
2017	Bachelor's degree	30	31	11	8	6	8	6	71	16	440
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	31	12	8	7	6	6	69	17	383
2014	Secondary or high school graduation certificate or equivalent or less	35	32	15	7	4	4	4	72	12	180
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	31	17	7	7	3	5	66	16	260
2014	University certificate or diploma below the bachelor's level	26	32	9	20	6	4	3	62	28	58
2014	Bachelor's degree	29	34	14	9	4	6	4	70	14	477
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	31	11	9	6	3	5	72	16	375

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	55	25	10	6	4	0	0	79	11	143
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	53	32	7	4	4	1	0	86	7	242
2017	University certificate or diploma below the bachelor's level	47	35	7	7	4	0	0	82	11	52
2017	Bachelor's degree	52	30	7	7	3	1	0	82	11	441
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	54	26	7	7	5	1	0	81	12	382
2014	Secondary or high school graduation certificate or equivalent or less	48	33	10	4	3	1	0	82	7	181
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	35	10	4	2	0	1	84	6	259
2014	University certificate or diploma below the bachelor's level	46	29	7	11	3	3	0	78	14	57
2014	Bachelor's degree	47	32	9	6	4	1	0	81	10	477
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	55	25	10	6	4	1	0	80	10	375

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	46	33	9	5	6	1	1	80	10	143
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	41	9	9	4	2	0	77	13	241
2017	University certificate or diploma below the bachelor's level	31	51	8	8	3	0	0	81	11	52
2017	Bachelor's degree	41	40	10	7	2	0	0	81	9	439
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	33	9	8	5	3	0	77	13	381
2014	Secondary or high school graduation certificate or equivalent or less	34	38	17	8	1	1	1	73	9	181
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	43	19	6	2	1	0	72	9	260
2014	University certificate or diploma below the bachelor's level	30	41	10	9	3	2	4	77	13	57
2014	Bachelor's degree	33	41	10	10	3	1	1	76	13	478
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	42	13	9	1	1	1	77	10	375
2011	Secondary or high school graduation certificate or equivalent or less	35	42	12	7	4	1	0	78	11	204
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	44	13	7	5	2	0	74	12	274
2011	University certificate or diploma below the bachelor's level	38	39	13	5	3	2	0	79	8	82
2011	Bachelor's degree	33	41	14	8	3	1	0	75	11	457
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	36	11	10	1	2	1	78	11	367
2008	Secondary or high school graduation certificate or equivalent or less	36	43	13	6	1	1	0	80	7	227
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	41	13	4	3	1	1	80	7	277
2008	University certificate or diploma below the bachelor's level	30	44	15	6	1	2	1	77	8	88
2008	Bachelor's degree	37	42	8	8	3	2	0	81	11	477
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	39	9	8	3	2	0	80	11	403

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	33	31	15	5	5	9	2	72	12	143
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	37	11	7	6	7	0	74	14	241
2017	University certificate or diploma below the bachelor's level	31	40	15	8	4	2	0	72	12	52
2017	Bachelor's degree	32	30	12	7	3	14	2	74	12	442
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	28	11	8	6	11	0	72	16	383
2014	Secondary or high school graduation certificate or equivalent or less	28	32	17	9	4	8	2	67	14	180
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	36	20	9	5	5	2	64	14	260
2014	University certificate or diploma below the bachelor's level	27	23	23	5	13	9	0	55	20	58
2014	Bachelor's degree	29	30	15	11	4	9	2	66	17	477
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	28	14	10	4	6	1	69	15	374
2011	Secondary or high school graduation certificate or equivalent or less	34	30	14	11	7	4	1	67	19	204
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	31	15	9	10	6	0	64	20	274
2011	University certificate or diploma below the bachelor's level	32	27	15	9	6	10	0	66	17	81
2011	Bachelor's degree	31	33	12	9	7	8	1	69	17	456
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	28	12	8	3	10	1	74	13	367
2008	Secondary or high school graduation certificate or equivalent or less	36	36	12	6	6	5	0	75	12	226
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	32	12	7	8	5	1	71	16	278
2008	University certificate or diploma below the bachelor's level	25	37	7	14	6	9	2	70	22	88
2008	Bachelor's degree	33	35	12	9	4	7	0	74	14	476
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	21	10	9	5	7	1	73	16	403

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	23	29	16	9	5	14	4	64	17	143
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	26	18	13	6	20	5	51	25	240
2017	University certificate or diploma below the bachelor's level	16	36	19	8	7	13	2	61	17	52
2017	Bachelor's degree	12	25	13	13	6	24	6	53	28	442
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	24	15	14	11	21	3	48	32	383
2014	Secondary or high school graduation certificate or equivalent or less	18	24	22	16	4	12	4	49	24	181
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	24	22	13	12	13	4	43	31	260
2014	University certificate or diploma below the bachelor's level	15	17	22	13	10	14	9	42	30	57
2014	Bachelor's degree	12	25	20	13	9	17	4	47	28	476
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	25	22	14	7	16	6	46	26	374

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	59	30	6	4	1	89	5	143
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	49	39	8	2	2	88	4	241
2017	University certificate or diploma below the bachelor's level	38	45	7	8	2	83	10	51
2017	Bachelor's degree	51	37	5	4	2	88	7	440
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	53	31	8	5	3	84	8	383
2014	Secondary or high school graduation certificate or equivalent or less	47	40	8	4	1	87	5	181
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	39	9	3	1	87	4	260
2014	University certificate or diploma below the bachelor's level	47	39	11	2	2	85	3	58
2014	Bachelor's degree	47	37	8	5	2	85	7	477
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	51	36	7	4	2	87	6	375

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	49	35	9	5	1	1	1	84	7	143
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	40	9	5	1	0	0	85	6	241
2017	University certificate or diploma below the bachelor's level	33	47	8	8	3	2	0	82	11	52
2017	Bachelor's degree	44	34	10	8	3	0	0	79	11	443
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	36	9	9	3	1	0	78	12	383
2014	Secondary or high school graduation certificate or equivalent or less	47	38	8	5	2	0	0	85	7	180
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	37	14	7	2	0	1	76	9	260
2014	University certificate or diploma below the bachelor's level	29	44	16	7	3	2	0	74	10	58
2014	Bachelor's degree	41	38	10	6	3	1	1	81	9	477
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	34	12	8	4	0	1	76	12	375
2011	Secondary or high school graduation certificate or equivalent or less	39	38	16	4	2	1	0	78	6	201
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	36	12	5	6	0	0	77	11	275
2011	University certificate or diploma below the bachelor's level	39	31	12	8	7	1	1	72	15	82
2011	Bachelor's degree	40	36	10	9	3	1	0	77	13	456
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	35	10	11	3	2	1	75	15	368
2008	Secondary or high school graduation certificate or equivalent or less	42	35	11	7	3	0	1	79	10	228
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	27	14	6	6	1	0	74	12	278
2008	University certificate or diploma below the bachelor's level	34	36	10	11	7	0	2	71	19	88
2008	Bachelor's degree	31	38	11	12	7	0	1	70	19	478
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	34	15	10	6	1	1	69	17	401

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	58	31	6	2	2	1	0	90	5	142
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	50	36	8	3	1	1	0	88	4	240
2017	University certificate or diploma below the bachelor's level	37	39	16	6	3	0	0	76	9	52
2017	Bachelor's degree	53	30	9	4	2	2	0	85	6	443
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	51	28	10	5	2	2	0	82	8	383
2014	Secondary or high school graduation certificate or equivalent or less	48	33	10	3	1	4	1	85	4	181
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	36	12	3	2	2	1	82	5	260
2014	University certificate or diploma below the bachelor's level	38	36	18	2	3	3	0	76	5	58
2014	Bachelor's degree	49	30	13	3	2	2	1	82	5	477
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	31	11	4	3	2	1	82	7	375
2011	Secondary or high school graduation certificate or equivalent or less	44	34	16	4	1	2	0	79	5	203
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	30	12	6	4	1	0	78	11	275
2011	University certificate or diploma below the bachelor's level	43	29	12	7	1	6	1	77	9	82
2011	Bachelor's degree	48	30	10	6	3	3	0	80	9	457
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	33	9	5	3	3	0	82	8	368
2008	Secondary or high school graduation certificate or equivalent or less	50	29	11	6	2	1	0	81	8	227
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	51	29	13	3	3	2	0	81	6	278
2008	University certificate or diploma below the bachelor's level	36	38	6	8	8	3	0	77	16	88
2008	Bachelor's degree	39	36	8	7	5	3	1	79	12	478
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	28	11	6	6	2	0	76	13	401

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	57	32	8	2	2	0	0	89	3	143
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	43	6	3	2	1	0	89	5	241
2017	University certificate or diploma below the bachelor's level	43	48	7	2	0	0	0	91	2	52
2017	Bachelor's degree	46	37	8	5	3	0	0	84	8	443
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	33	8	7	3	1	0	82	10	384
2014	Secondary or high school graduation certificate or equivalent or less	48	37	12	3	1	0	0	85	4	180
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	49	30	12	4	3	0	1	81	7	260
2014	University certificate or diploma below the bachelor's level	38	41	14	2	5	0	0	79	6	58
2014	Bachelor's degree	46	35	11	7	2	0	0	81	9	477
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	32	11	6	3	1	1	80	9	375
2011	Secondary or high school graduation certificate or equivalent or less	42	36	14	4	2	1	0	79	6	203
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	36	12	5	5	0	0	78	10	273
2011	University certificate or diploma below the bachelor's level	39	36	11	5	8	1	0	76	13	82
2011	Bachelor's degree	44	35	10	7	3	0	0	79	10	457
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	37	9	9	2	1	0	80	12	368
2008	Secondary or high school graduation certificate or equivalent or less	46	34	11	8	1	0	0	80	9	228
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	50	29	11	6	5	0	0	78	10	278
2008	University certificate or diploma below the bachelor's level	41	34	9	6	8	1	0	76	15	88
2008	Bachelor's degree	40	34	10	10	4	1	1	75	15	478
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	33	12	8	6	0	0	75	14	401

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	78	17	2	1	1	0	96	2	143
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	80	17	0	2	0	0	97	2	241
2017	University certificate or diploma below the bachelor's level	86	12	0	0	2	0	98	2	51
2017	Bachelor's degree	83	13	1	1	1	1	97	2	441
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	84	12	3	0	1	0	96	1	384
2014	Secondary or high school graduation certificate or equivalent or less	85	13	2	0	0	0	98	0	181
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	80	17	1	1	0	1	99	1	260
2014	University certificate or diploma below the bachelor's level	71	18	7	2	3	0	88	5	58
2014	Bachelor's degree	79	16	2	1	1	0	96	2	477
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	81	13	2	1	1	1	95	2	375
2011	Secondary or high school graduation certificate or equivalent or less	82	14	2	1	1	0	96	2	204
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	81	14	3	1	0	0	95	1	275
2011	University certificate or diploma below the bachelor's level	81	10	5	1	2	1	92	4	82
2011	Bachelor's degree	82	13	2	1	1	1	96	3	457
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	83	13	2	1	1	1	96	2	368
2008	Secondary or high school graduation certificate or equivalent or less	85	11	1	1	1	1	97	2	228
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	83	11	3	1	2	0	94	3	277
2008	University certificate or diploma below the bachelor's level	84	9	1	5	1	1	93	6	86
2008	Bachelor's degree	84	11	1	2	2	1	95	4	477
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	84	10	1	2	2	1	95	3	403

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	51	26	6	5	5	2	4	83	11	143
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	50	26	11	4	3	1	4	80	8	241
2017	University certificate or diploma below the bachelor's level	53	22	9	2	7	2	6	81	9	52
2017	Bachelor's degree	55	27	6	5	2	3	2	86	8	441
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	57	22	6	6	3	3	4	85	9	384
2014	Secondary or high school graduation certificate or equivalent or less	50	25	11	5	4	0	4	79	9	181
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	28	9	6	4	3	7	78	11	260
2014	University certificate or diploma below the bachelor's level	44	29	2	8	7	3	7	81	17	58
2014	Bachelor's degree	48	26	8	4	3	3	7	83	9	476
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	24	7	5	4	3	8	82	10	375
2011	Secondary or high school graduation certificate or equivalent or less	44	28	7	6	4	3	9	81	11	204
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	28	11	6	6	4	5	75	13	275
2011	University certificate or diploma below the bachelor's level	41	32	8	6	2	7	3	82	9	82
2011	Bachelor's degree	43	29	8	7	3	5	5	80	11	455
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	27	8	8	4	4	5	78	12	368

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	62	29	5	2	2	1	91	4	143
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	59	30	6	4	1	1	89	5	241
2017	University certificate or diploma below the bachelor's level	55	28	8	7	2	0	83	9	52
2017	Bachelor's degree	58	26	6	4	4	1	85	9	443
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	57	26	7	5	3	2	86	8	382

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	67	21	6	2	4	0	88	5	141
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	57	28	11	2	1	0	85	4	242
2017	University certificate or diploma below the bachelor's level	45	32	11	9	2	0	78	11	52
2017	Bachelor's degree	62	22	8	3	4	1	85	7	443
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	62	21	7	4	4	2	85	7	384

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	66	21	7	4	2	0	0	87	6	143
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	56	30	9	3	1	0	0	86	5	241
2017	University certificate or diploma below the bachelor's level	40	36	16	8	0	0	0	76	8	52
2017	Bachelor's degree	57	25	9	5	5	0	0	82	9	443
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	55	25	8	7	5	0	0	80	12	384
2014	Secondary or high school graduation certificate or equivalent or less	51	34	10	3	1	1	0	86	4	180
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	49	36	9	3	3	0	1	86	5	260
2014	University certificate or diploma below the bachelor's level	44	39	7	7	3	0	0	83	10	58
2014	Bachelor's degree	49	31	11	5	2	2	0	82	7	477
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50	28	10	8	4	1	0	78	12	375

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	22	65	9	0	4	0	0	87	4	22
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	44	12	6	0	6	8	80	6	52
2017	University certificate or diploma below the bachelor's level	34	35	14	4	4	0	9	76	9	23
2017	Bachelor's degree	30	30	19	7	2	4	9	68	10	118
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	37	11	5	7	3	9	73	15	163
2014	Secondary or high school graduation certificate or equivalent or less	36	38	11	2	0	2	11	84	3	38
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	42	13	9	2	4	8	72	13	53
2014	University certificate or diploma below the bachelor's level	34	44	16	0	0	0	5	83	0	18
2014	Bachelor's degree	23	39	19	6	3	4	5	68	10	144
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	33	17	13	1	3	11	65	16	157

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	32	43	13	2	2	8	0	81	5	140
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	39	18	6	2	6	0	72	8	242
2017	University certificate or diploma below the bachelor's level	26	54	4	7	7	2	0	82	15	52
2017	Bachelor's degree	31	37	13	6	5	8	0	74	12	443
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	35	15	6	6	6	0	72	13	384
2014	Secondary or high school graduation certificate or equivalent or less	30	35	18	7	3	5	1	70	11	180
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	42	19	6	3	5	1	70	10	260
2014	University certificate or diploma below the bachelor's level	23	37	18	11	3	7	0	65	15	58
2014	Bachelor's degree	25	37	19	7	3	8	0	68	11	477
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	38	17	8	3	9	0	69	12	375
2011	Secondary or high school graduation certificate or equivalent or less	24	32	23	8	4	9	0	62	13	204
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	32	21	10	5	7	0	60	17	275
2011	University certificate or diploma below the bachelor's level	26	25	20	10	7	11	0	57	20	82
2011	Bachelor's degree	24	34	20	10	4	8	0	63	15	456
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	36	17	7	5	8	0	67	14	367

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	29	42	17	6	2	4	0	74	8	142
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	41	21	6	3	4	1	68	9	242
2017	University certificate or diploma below the bachelor's level	27	43	13	9	4	4	0	73	13	52
2017	Bachelor's degree	27	38	18	8	6	3	0	67	15	442
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	35	14	12	8	3	0	66	20	384
2014	Secondary or high school graduation certificate or equivalent or less	25	36	22	8	5	3	0	64	13	181
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	43	16	13	2	3	1	68	15	260
2014	University certificate or diploma below the bachelor's level	15	43	19	14	3	5	0	62	18	58
2014	Bachelor's degree	24	36	23	9	5	4	0	62	14	477
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	37	21	10	5	3	1	61	16	375
2011	Secondary or high school graduation certificate or equivalent or less	17	36	25	10	6	4	1	56	17	203
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	34	24	13	10	3	0	52	24	275
2011	University certificate or diploma below the bachelor's level	14	23	28	17	15	2	0	39	33	82
2011	Bachelor's degree	19	35	23	14	6	2	0	56	21	456
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	31	22	16	8	4	0	52	25	367
2008	Secondary or high school graduation certificate or equivalent or less	23	41	18	9	7	2	1	66	16	228
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	35	17	10	6	2	0	67	16	276
2008	University certificate or diploma below the bachelor's level	19	41	19	11	5	5	0	63	17	88
2008	Bachelor's degree	23	42	19	7	6	3	0	67	13	476
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	34	17	10	7	3	0	64	18	403

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	23	44	16	8	2	7	0	72	11	141
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	42	24	9	2	6	0	63	11	242
2017	University certificate or diploma below the bachelor's level	15	48	18	11	4	4	0	66	16	52
2017	Bachelor's degree	18	37	20	10	6	8	0	60	18	442
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	35	22	14	6	6	0	56	21	384
2014	Secondary or high school graduation certificate or equivalent or less	20	36	27	6	4	7	0	60	11	181
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	36	27	13	2	4	1	55	16	260
2014	University certificate or diploma below the bachelor's level	5	43	24	14	5	9	0	53	21	58
2014	Bachelor's degree	17	36	22	12	6	7	0	57	20	477
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	34	24	15	6	7	1	52	23	375
2011	Secondary or high school graduation certificate or equivalent or less	10	37	31	10	4	7	1	51	15	204
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	30	28	17	5	8	0	46	24	275
2011	University certificate or diploma below the bachelor's level	8	28	26	16	10	13	0	41	30	82
2011	Bachelor's degree	10	37	25	17	6	4	0	49	25	456
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	32	23	20	7	8	0	47	29	367
2008	Secondary or high school graduation certificate or equivalent or less	14	38	25	9	5	8	0	57	16	227
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	41	20	10	4	5	0	64	14	278
2008	University certificate or diploma below the bachelor's level	10	41	24	16	3	7	0	55	20	88
2008	Bachelor's degree	13	37	23	16	4	6	0	54	21	475
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	39	23	14	6	7	0	53	22	401

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	27	37	15	9	4	8	0	70	14	142
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	33	20	9	6	7	0	63	16	241
2017	University certificate or diploma below the bachelor's level	26	39	15	9	11	0	0	65	20	52
2017	Bachelor's degree	27	32	18	10	7	6	0	63	18	443
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	34	15	11	8	6	0	63	21	384
2014	Secondary or high school graduation certificate or equivalent or less	25	34	19	10	5	6	1	64	16	181
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	32	24	15	5	5	0	53	22	260
2014	University certificate or diploma below the bachelor's level	13	36	23	10	12	7	0	53	23	57
2014	Bachelor's degree	19	30	23	11	8	7	0	53	21	477
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	30	18	16	9	8	0	53	28	375
2011	Secondary or high school graduation certificate or equivalent or less	19	32	26	10	5	8	1	55	16	204
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	31	18	14	10	8	0	54	26	275
2011	University certificate or diploma below the bachelor's level	19	23	17	23	10	7	0	45	36	82
2011	Bachelor's degree	19	33	21	14	5	8	0	56	20	456
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	35	17	15	9	6	0	57	26	367
2008	Secondary or high school graduation certificate or equivalent or less	18	39	19	13	5	6	0	61	19	227
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	32	16	12	6	8	0	63	20	278
2008	University certificate or diploma below the bachelor's level	10	41	20	11	8	9	0	56	22	88
2008	Bachelor's degree	21	35	20	12	4	9	0	61	18	476
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	42	14	10	8	8	0	65	20	402

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	22	47	12	11	3	4	0	73	15	142
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	40	19	13	3	2	0	64	16	242
2017	University certificate or diploma below the bachelor's level	29	35	17	13	6	0	0	64	18	52
2017	Bachelor's degree	20	43	16	11	7	3	0	65	18	442
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	38	18	12	8	3	0	60	21	383
2014	Secondary or high school graduation certificate or equivalent or less	24	40	21	11	4	1	0	64	15	180
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	44	20	11	3	2	0	65	15	260
2014	University certificate or diploma below the bachelor's level	17	43	16	7	12	5	0	63	21	58
2014	Bachelor's degree	19	38	20	12	7	4	0	60	20	477
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	38	15	17	8	4	0	59	26	373
2011	Secondary or high school graduation certificate or equivalent or less	20	45	19	12	4	1	1	65	16	204
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	40	20	15	8	3	0	56	23	275
2011	University certificate or diploma below the bachelor's level	14	32	22	21	7	4	0	48	29	82
2011	Bachelor's degree	17	36	19	20	7	2	0	54	27	457
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	39	15	20	9	2	0	54	30	366
2008	Secondary or high school graduation certificate or equivalent or less	19	42	18	15	5	2	0	61	20	228
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	40	18	14	5	2	0	63	19	278
2008	University certificate or diploma below the bachelor's level	16	45	18	14	6	1	0	62	20	88
2008	Bachelor's degree	19	35	20	16	8	2	0	55	25	477
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	41	17	15	9	1	0	58	25	400

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	32	46	12	6	0	4	0	81	6	141
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	48	12	5	1	1	0	82	6	242
2017	University certificate or diploma below the bachelor's level	32	49	13	5	0	0	0	81	5	52
2017	Bachelor's degree	33	43	12	7	3	1	0	77	11	442
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	45	14	10	3	1	0	72	13	383
2014	Secondary or high school graduation certificate or equivalent or less	33	48	14	2	1	3	0	84	2	181
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	41	20	3	1	1	0	76	4	260
2014	University certificate or diploma below the bachelor's level	18	52	13	10	3	4	0	73	14	58
2014	Bachelor's degree	31	45	14	7	2	1	0	77	8	477
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	43	16	11	3	2	0	69	14	375
2011	Secondary or high school graduation certificate or equivalent or less	29	47	16	5	0	1	1	78	6	203
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	43	20	5	3	3	0	71	8	274
2011	University certificate or diploma below the bachelor's level	19	29	32	12	4	4	0	50	17	82
2011	Bachelor's degree	21	44	18	13	3	1	0	65	16	456
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	46	14	16	6	2	0	64	22	367

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	39	46	9	1	0	4	0	89	1	141
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	43	14	3	1	3	1	82	4	241
2017	University certificate or diploma below the bachelor's level	41	44	11	2	0	2	0	87	2	52
2017	Bachelor's degree	45	41	9	2	1	2	0	88	3	443
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	40	8	2	1	2	0	88	4	383
2014	Secondary or high school graduation certificate or equivalent or less	32	44	14	2	1	6	1	82	3	181
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	43	15	3	0	5	1	81	3	258
2014	University certificate or diploma below the bachelor's level	24	53	15	5	0	0	2	79	5	58
2014	Bachelor's degree	37	44	10	4	1	4	0	84	5	476
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	41	9	5	1	2	0	86	5	375
2011	Secondary or high school graduation certificate or equivalent or less	29	44	14	2	0	10	1	82	3	203
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	47	12	3	2	6	0	81	6	275
2011	University certificate or diploma below the bachelor's level	29	39	22	3	1	7	0	73	4	82
2011	Bachelor's degree	37	43	11	4	1	4	0	84	5	456
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	40	9	4	2	3	0	85	6	366

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	40	40	12	4	1	3	0	83	5	142
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	38	10	7	2	2	0	81	9	242
2017	University certificate or diploma below the bachelor's level	50	33	7	6	2	2	0	84	8	51
2017	Bachelor's degree	45	36	8	5	3	3	1	83	9	442
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	35	5	6	2	3	0	86	8	384
2014	Secondary or high school graduation certificate or equivalent or less	41	42	8	3	2	3	1	86	5	181
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	37	7	5	3	1	1	85	8	260
2014	University certificate or diploma below the bachelor's level	36	40	8	4	3	3	5	83	8	58
2014	Bachelor's degree	45	39	5	4	3	3	1	88	7	477
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	52	36	6	4	2	1	0	88	6	375
2011	Secondary or high school graduation certificate or equivalent or less	46	37	9	4	1	2	2	85	6	204
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	33	9	4	3	4	1	82	8	275
2011	University certificate or diploma below the bachelor's level	41	31	13	8	4	2	0	74	12	82
2011	Bachelor's degree	45	36	8	5	3	3	1	84	8	455
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	51	33	6	5	3	1	1	86	8	366
2008	Secondary or high school graduation certificate or equivalent or less	43	38	9	3	4	2	1	84	7	228
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	38	9	6	2	2	2	83	8	278
2008	University certificate or diploma below the bachelor's level	47	31	5	8	3	4	2	82	12	88
2008	Bachelor's degree	44	38	7	6	2	2	0	84	8	476
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	52	28	9	6	4	2	0	81	10	402

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	25	40	15	10	3	7	1	70	13	142
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	37	18	9	4	5	0	67	14	240
2017	University certificate or diploma below the bachelor's level	29	32	15	8	4	8	4	69	13	51
2017	Bachelor's degree	30	39	14	8	4	4	1	72	14	443
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	34	14	12	5	4	1	68	17	384
2014	Secondary or high school graduation certificate or equivalent or less	20	40	23	4	2	8	3	67	7	181
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	34	21	8	3	7	1	65	12	260
2014	University certificate or diploma below the bachelor's level	16	34	27	10	5	3	4	55	16	58
2014	Bachelor's degree	27	36	18	9	3	6	1	67	13	476
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	37	17	7	5	3	1	70	12	375
2011	Secondary or high school graduation certificate or equivalent or less	21	31	26	7	1	11	3	61	9	203
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	33	24	9	5	12	3	56	17	275
2011	University certificate or diploma below the bachelor's level	22	34	21	11	6	6	0	59	18	82
2011	Bachelor's degree	18	40	19	10	4	7	2	63	16	455
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	37	18	13	7	5	1	60	21	367

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	25	24	21	9	9	9	4	56	20	142
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	19	24	9	9	15	6	46	23	241
2017	University certificate or diploma below the bachelor's level	18	20	23	12	13	6	8	44	29	51
2017	Bachelor's degree	16	23	18	15	10	13	4	47	30	443
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	20	16	13	13	18	5	45	34	381
2014	Secondary or high school graduation certificate or equivalent or less	15	26	23	9	11	13	3	49	23	181
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	26	24	14	9	8	2	47	26	260
2014	University certificate or diploma below the bachelor's level	11	12	27	8	15	25	2	32	31	58
2014	Bachelor's degree	13	22	17	16	10	17	5	45	33	478
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	20	20	15	11	12	5	45	31	375
2011	Secondary or high school graduation certificate or equivalent or less	18	23	19	13	9	15	4	50	27	204
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	21	22	12	12	17	6	41	30	275
2011	University certificate or diploma below the bachelor's level	12	24	20	12	14	14	5	44	31	82
2011	Bachelor's degree	14	20	22	13	9	17	6	44	28	456
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	19	17	17	12	16	5	42	36	367

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	51	36	3	2	0	3	5	94	3	143
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	60	25	7	2	0	1	5	90	2	242
2017	University certificate or diploma below the bachelor's level	49	34	8	8	2	0	0	83	10	52
2017	Bachelor's degree	59	28	7	3	0	1	1	89	4	441
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	62	29	4	3	0	1	1	92	3	382
2014	Secondary or high school graduation certificate or equivalent or less	54	30	6	3	2	1	4	88	5	181
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	52	33	9	3	0	1	2	88	3	260
2014	University certificate or diploma below the bachelor's level	40	45	7	0	3	3	2	89	3	58
2014	Bachelor's degree	54	34	6	3	1	0	1	89	4	477
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	58	28	7	5	1	0	1	87	6	375

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	63	29	4	0	0	1	3	96	0	143
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	67	26	4	0	0	2	1	96	0	242
2017	University certificate or diploma below the bachelor's level	62	26	7	2	0	2	2	91	2	52
2017	Bachelor's degree	69	20	4	2	0	3	1	93	3	443
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	71	20	2	2	0	2	1	95	3	384
2014	Secondary or high school graduation certificate or equivalent or less	60	32	3	1	1	2	2	95	1	181
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	64	30	4	0	0	0	2	95	0	260
2014	University certificate or diploma below the bachelor's level	61	29	2	2	2	2	2	94	4	58
2014	Bachelor's degree	63	26	4	0	0	3	2	95	1	478
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	69	23	3	2	1	2	1	95	3	375
2011	Secondary or high school graduation certificate or equivalent or less	68	22	2	1	0	1	4	95	2	203
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	61	25	8	2	1	1	2	89	3	275
2011	University certificate or diploma below the bachelor's level	61	30	1	2	1	1	3	95	4	81
2011	Bachelor's degree	66	22	7	1	1	1	3	91	2	456
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	66	21	4	2	0	2	4	93	2	364
2008	Secondary or high school graduation certificate or equivalent or less	67	26	4	1	1	0	1	94	2	227
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	69	22	5	2	0	1	0	93	2	278
2008	University certificate or diploma below the bachelor's level	62	25	7	0	1	1	3	92	1	88
2008	Bachelor's degree	65	24	4	2	0	1	2	93	2	477
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	71	17	6	2	1	2	1	91	3	401

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	34	39	16	2	2	6	1	78	5	143
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	43	13	6	1	3	0	78	8	241
2017	University certificate or diploma below the bachelor's level	26	41	22	8	2	2	0	68	10	52
2017	Bachelor's degree	28	39	13	11	5	4	1	70	16	442
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	35	14	13	6	6	0	65	20	382
2014	Secondary or high school graduation certificate or equivalent or less	29	39	17	6	2	6	1	73	8	180
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	41	20	6	2	2	1	72	8	260
2014	University certificate or diploma below the bachelor's level	21	38	26	5	10	0	0	59	16	57
2014	Bachelor's degree	22	41	15	14	6	2	1	65	20	478
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	34	20	15	7	2	1	56	23	375
2011	Secondary or high school graduation certificate or equivalent or less	31	40	14	7	4	3	1	74	11	203
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	38	15	10	8	2	1	65	19	275
2011	University certificate or diploma below the bachelor's level	24	32	22	10	11	1	0	57	21	82
2011	Bachelor's degree	19	36	21	15	5	3	1	57	21	456
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	36	19	16	7	3	1	57	23	364
2008	Secondary or high school graduation certificate or equivalent or less	32	37	15	10	5	1	0	70	15	228
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	41	16	8	3	1	1	72	12	277
2008	University certificate or diploma below the bachelor's level	17	48	13	16	3	2	0	67	20	88
2008	Bachelor's degree	26	40	18	8	4	3	1	69	13	477
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	37	18	13	5	4	0	63	19	400

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	25	33	14	10	7	4	7	65	19	142
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	31	17	15	7	4	4	58	23	241
2017	University certificate or diploma below the bachelor's level	21	38	8	23	7	2	2	61	31	52
2017	Bachelor's degree	19	28	15	19	11	5	3	51	33	443
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	28	15	16	16	5	2	50	34	382
2014	Secondary or high school graduation certificate or equivalent or less	14	30	23	16	8	4	4	48	27	181
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	32	19	15	10	3	3	54	26	260
2014	University certificate or diploma below the bachelor's level	12	28	14	20	17	6	3	44	41	58
2014	Bachelor's degree	13	26	19	22	14	4	2	42	39	478
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	24	14	24	18	3	2	42	43	375
2011	Secondary or high school graduation certificate or equivalent or less	16	28	23	16	9	2	5	48	27	203
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	33	23	11	16	2	3	47	28	275
2011	University certificate or diploma below the bachelor's level	17	25	21	15	18	1	2	44	34	82
2011	Bachelor's degree	16	29	18	19	16	2	1	46	36	457
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	25	17	23	17	4	2	40	42	364
2008	Secondary or high school graduation certificate or equivalent or less	17	36	15	12	16	1	4	55	29	227
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	33	14	15	11	4	2	56	28	278
2008	University certificate or diploma below the bachelor's level	12	39	13	17	10	4	5	56	30	88
2008	Bachelor's degree	21	39	12	15	9	2	2	62	25	478
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	31	11	20	14	2	1	53	35	401

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	27	39	21	7	3	2	1	69	10	142
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	40	28	3	1	4	0	66	4	239
2017	University certificate or diploma below the bachelor's level	20	41	24	6	3	6	0	65	10	52
2017	Bachelor's degree	24	46	15	6	4	5	0	74	10	439
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	40	16	9	4	4	1	69	13	384

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	46	36	10	3	1	5	86	3	143
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	43	7	2	0	3	89	3	240
2017	University certificate or diploma below the bachelor's level	32	52	11	4	0	2	85	4	51
2017	Bachelor's degree	43	35	10	4	3	5	82	7	442
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	33	13	4	2	7	80	6	383
2014	Secondary or high school graduation certificate or equivalent or less	50	39	9	0	2	0	90	2	181
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	36	13	1	0	3	86	1	260
2014	University certificate or diploma below the bachelor's level	42	38	11	2	2	6	85	3	57
2014	Bachelor's degree	39	38	13	3	1	6	82	4	477
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	37	14	4	1	7	79	6	375

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	53	37	5	2	1	1	0	91	4	143
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	45	7	1	1	1	0	91	2	242
2017	University certificate or diploma below the bachelor's level	36	52	8	2	0	2	0	90	2	51
2017	Bachelor's degree	44	42	7	4	1	2	0	87	6	443
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	43	11	5	2	1	0	82	7	381
2014	Secondary or high school graduation certificate or equivalent or less	51	39	7	1	1	1	0	91	2	181
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	39	13	1	0	0	0	86	1	260
2014	University certificate or diploma below the bachelor's level	42	36	7	8	2	5	0	82	10	58
2014	Bachelor's degree	40	42	11	4	1	2	0	84	5	478
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	38	14	4	3	4	0	77	8	375
2011	Secondary or high school graduation certificate or equivalent or less	40	38	14	3	1	3	1	81	4	204
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	46	10	3	4	5	0	81	8	275
2011	University certificate or diploma below the bachelor's level	30	39	16	6	6	4	0	71	12	82
2011	Bachelor's degree	34	42	13	5	3	3	0	78	8	457
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	40	11	7	3	4	0	79	10	366

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	58	31	9	1	1	0	0	89	2	143
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	53	40	5	1	1	0	0	93	2	242
2017	University certificate or diploma below the bachelor's level	50	42	4	2	2	0	0	92	4	52
2017	Bachelor's degree	53	37	6	3	1	0	0	90	4	442
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	39	6	3	2	0	0	88	5	384
2014	Secondary or high school graduation certificate or equivalent or less	52	41	3	1	2	0	0	94	3	181
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	51	40	6	2	0	0	0	91	2	259
2014	University certificate or diploma below the bachelor's level	44	45	9	0	2	0	0	89	2	58
2014	Bachelor's degree	50	39	7	1	2	0	0	90	3	475
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	41	13	2	1	0	0	84	3	375
2011	Secondary or high school graduation certificate or equivalent or less	41	40	13	4	2	0	1	81	6	204
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	44	9	3	3	1	0	84	6	274
2011	University certificate or diploma below the bachelor's level	35	43	14	3	4	1	0	79	7	81
2011	Bachelor's degree	41	42	12	3	1	0	0	83	5	457
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	41	11	4	1	1	0	84	5	366
2008	Secondary or high school graduation certificate or equivalent or less	40	41	11	6	2	0	0	81	9	227
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	38	10	4	2	0	0	84	5	278
2008	University certificate or diploma below the bachelor's level	35	48	9	6	1	1	0	84	7	88
2008	Bachelor's degree	41	45	8	3	2	1	0	87	5	476
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	38	8	5	3	1	0	84	8	402

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	59	27	9	3	1	1	0	86	4	141
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	56	33	7	2	2	0	0	90	4	242
2017	University certificate or diploma below the bachelor's level	44	46	4	0	4	2	0	92	4	50
2017	Bachelor's degree	51	31	11	4	3	1	0	82	6	440
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	34	13	4	3	0	0	80	7	383
2014	Secondary or high school graduation certificate or equivalent or less	45	42	8	4	0	1	0	87	5	181
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	40	13	2	1	0	0	84	3	260
2014	University certificate or diploma below the bachelor's level	30	42	20	4	3	2	0	73	7	58
2014	Bachelor's degree	41	36	16	4	1	1	0	78	5	478
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	43	13	6	3	1	0	78	8	375
2011	Secondary or high school graduation certificate or equivalent or less	35	39	15	5	4	2	1	75	9	203
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	38	16	7	5	0	0	72	12	274
2011	University certificate or diploma below the bachelor's level	30	28	27	9	5	1	0	59	14	82
2011	Bachelor's degree	31	39	19	8	2	1	0	70	11	456
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	44	16	10	3	1	0	71	13	367

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	57	32	8	3	1	0	1	89	3	143
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	51	36	8	3	1	0	0	88	5	242
2017	University certificate or diploma below the bachelor's level	37	48	11	2	2	0	0	85	4	52
2017	Bachelor's degree	48	36	10	3	3	1	0	84	6	442
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	37	11	7	2	0	0	80	9	383
2014	Secondary or high school graduation certificate or equivalent or less	43	44	8	4	1	0	0	87	5	181
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	41	10	4	0	0	0	86	4	260
2014	University certificate or diploma below the bachelor's level	28	47	18	2	3	2	0	76	5	58
2014	Bachelor's degree	38	41	13	4	2	1	1	81	6	477
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	44	14	6	3	1	0	77	8	374
2011	Secondary or high school graduation certificate or equivalent or less	33	44	14	5	2	1	1	79	7	204
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	41	18	6	5	0	0	71	11	275
2011	University certificate or diploma below the bachelor's level	27	35	26	9	3	0	0	61	12	82
2011	Bachelor's degree	29	44	16	9	1	0	0	73	11	457
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	45	15	11	3	1	0	70	14	367
2008	Secondary or high school graduation certificate or equivalent or less	43	38	11	5	2	1	0	82	7	228
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	36	10	5	2	0	0	84	7	278
2008	University certificate or diploma below the bachelor's level	38	37	12	11	2	0	0	75	13	88
2008	Bachelor's degree	40	40	10	8	2	1	0	80	9	477
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	39	12	6	5	0	0	77	10	402

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	42	27	15	6	5	5	1	73	11	143
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	50	27	11	4	2	6	0	82	6	237
2017	University certificate or diploma below the bachelor's level	40	27	21	9	2	0	0	67	11	52
2017	Bachelor's degree	44	24	15	7	4	5	0	72	12	441
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	29	13	9	6	4	1	70	16	382
2014	Secondary or high school graduation certificate or equivalent or less	43	31	15	5	3	3	0	77	8	180
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	31	15	6	2	2	1	76	8	260
2014	University certificate or diploma below the bachelor's level	30	28	21	7	5	9	0	64	13	58
2014	Bachelor's degree	39	25	16	9	4	5	1	69	14	478
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	29	18	10	5	2	0	66	16	375
2011	Secondary or high school graduation certificate or equivalent or less	38	27	15	11	4	3	2	69	16	203
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	28	15	8	9	3	0	67	17	275
2011	University certificate or diploma below the bachelor's level	36	23	21	10	5	5	1	62	15	82
2011	Bachelor's degree	34	27	18	11	6	3	1	63	18	456
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	34	14	12	7	5	1	66	19	367
2008	Secondary or high school graduation certificate or equivalent or less	41	25	17	6	4	5	1	70	11	227
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	26	12	10	3	5	0	73	14	278
2008	University certificate or diploma below the bachelor's level	36	26	15	11	8	4	1	65	19	88
2008	Bachelor's degree	38	26	16	10	5	4	1	67	15	476
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	29	16	12	6	6	1	64	19	402

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	30	35	35	143
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	49	25	240
2017	University certificate or diploma below the bachelor's level	31	29	40	52
2017	Bachelor's degree	35	34	30	443
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	32	30	384
2014	Secondary or high school graduation certificate or equivalent or less	27	42	31	180
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	41	28	260
2014	University certificate or diploma below the bachelor's level	30	36	34	58
2014	Bachelor's degree	32	30	38	477
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	28	30	374
2011	Secondary or high school graduation certificate or equivalent or less	36	38	26	203
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	36	28	275
2011	University certificate or diploma below the bachelor's level	36	28	35	82
2011	Bachelor's degree	40	32	28	457
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	28	29	367

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	13	17	19	0	41	10	37
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	30	30	1	12	12	62
2017	University certificate or diploma below the bachelor's level	11	42	31	10	0	6	16
2017	Bachelor's degree	10	32	25	8	16	9	157
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	29	40	5	8	9	150
2014	Secondary or high school graduation certificate or equivalent or less	28	28	26	9	9999	9	48
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	40	21	2	9999	10	81
2014	University certificate or diploma below the bachelor's level	25	42	22	10	9999	0	19
2014	Bachelor's degree	5	38	39	6	9999	12	153
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	32	40	8	9999	15	155
2011	Secondary or high school graduation certificate or equivalent or less	35	24	30	3	9999	9	73
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	31	32	5	9999	10	98
2011	University certificate or diploma below the bachelor's level	40	30	16	7	9999	8	30
2011	Bachelor's degree	6	35	44	5	9999	10	177
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	29	47	7	9999	5	158

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	11	89	142
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	88	242
2017	University certificate or diploma below the bachelor's level	19	81	52
2017	Bachelor's degree	13	87	442
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	84	383
2014	Secondary or high school graduation certificate or equivalent or less	16	84	181
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	83	260
2014	University certificate or diploma below the bachelor's level	26	74	58
2014	Bachelor's degree	14	86	477
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	83	375

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	73	17
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	51	30
2017	Bachelor's degree	45	59
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	61
2014	Secondary or high school graduation certificate or equivalent or less	38	31
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	54	45
2014	University certificate or diploma below the bachelor's level	39	15
2014	Bachelor's degree	43	69
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	63

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	44	17
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	62	30
2017	Bachelor's degree	81	59
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	68	61
2014	Secondary or high school graduation certificate or equivalent or less	56	31
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	61	45
2014	University certificate or diploma below the bachelor's level	61	15
2014	Bachelor's degree	64	69
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	77	63

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	61
2014	University certificate or diploma below the bachelor's level	0	15
2014	Bachelor's degree	8	69
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	63

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	17
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30
2017	Bachelor's degree	59
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	61
2014	Secondary or high school graduation certificate or equivalent or less	31
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45
2014	University certificate or diploma below the bachelor's level	15
2014	Bachelor's degree	69
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	63

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	17
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30
2014	University certificate or diploma below the bachelor's level	15
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	63

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	0	59
2014	University certificate or diploma below the bachelor's level	0	15

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	32	17
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	30
2017	Bachelor's degree	35	59
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	61
2014	Secondary or high school graduation certificate or equivalent or less	46	31
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	45
2014	University certificate or diploma below the bachelor's level	34	15
2014	Bachelor's degree	33	70
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	64

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	33	17
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	30
2017	Bachelor's degree	39	59
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50	61
2014	Secondary or high school graduation certificate or equivalent or less	47	31
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	57	45
2014	University certificate or diploma below the bachelor's level	45	15
2014	Bachelor's degree	41	70
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50	64

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	45	17
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	30
2017	Bachelor's degree	40	59
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	61
2014	Secondary or high school graduation certificate or equivalent or less	28	31
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	45
2014	University certificate or diploma below the bachelor's level	34	15
2014	Bachelor's degree	42	70
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	64

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	59	17
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	30
2017	Bachelor's degree	33	59
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	61
2014	Secondary or high school graduation certificate or equivalent or less	29	31
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	45
2014	University certificate or diploma below the bachelor's level	36	15
2014	Bachelor's degree	36	70
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	64

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	23	59
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	61
2014	Secondary or high school graduation certificate or equivalent or less	16	31
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	45
2014	Bachelor's degree	17	70
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	64

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	75	17
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	30
2017	Bachelor's degree	64	59
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	67	61
2014	Secondary or high school graduation certificate or equivalent or less	45	31
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	67	45
2014	University certificate or diploma below the bachelor's level	59	15
2014	Bachelor's degree	56	70
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	55	64

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	30
2017	Bachelor's degree	37	59
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	61
2014	Secondary or high school graduation certificate or equivalent or less	29	31
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	45
2014	University certificate or diploma below the bachelor's level	34	15
2014	Bachelor's degree	31	70
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	64

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30
2014	Secondary or high school graduation certificate or equivalent or less	31
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	64

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	10	59
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	61
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	64

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	30
2017	Bachelor's degree	54	59
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	61
2014	Secondary or high school graduation certificate or equivalent or less	47	31
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	45
2014	University certificate or diploma below the bachelor's level	49	15
2014	Bachelor's degree	33	70
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	64

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	31	17
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	30
2017	Bachelor's degree	28	59
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	61
2014	Secondary or high school graduation certificate or equivalent or less	29	31
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	45
2014	Bachelor's degree	21	70
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	64

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	22	59
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	61
2014	Secondary or high school graduation certificate or equivalent or less	15	31
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	45
2014	Bachelor's degree	12	70
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	64

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	42	17
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	69	30
2017	Bachelor's degree	54	59
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	64	61
2014	Secondary or high school graduation certificate or equivalent or less	70	31
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	63	45
2014	University certificate or diploma below the bachelor's level	49	15
2014	Bachelor's degree	60	70
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	59	64

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	30
2017	Bachelor's degree	41	59
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	61
2014	Secondary or high school graduation certificate or equivalent or less	41	31
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	45
2014	Bachelor's degree	28	70
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	64

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	30
2017	Bachelor's degree	14	59
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	61
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	45
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	64

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	14	59
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	61
2014	Secondary or high school graduation certificate or equivalent or less	16	31
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	45
2014	Bachelor's degree	11	70
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	64

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	30
2017	Bachelor's degree	15	59
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	61
2014	Secondary or high school graduation certificate or equivalent or less	22	31
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	45
2014	Bachelor's degree	17	70
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	64

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30
2017	Bachelor's degree	59
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	64

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	25	59
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	61
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	45
2014	Bachelor's degree	25	70
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	64

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	17
2017	Bachelor's degree	17	59
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	61
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	45
2014	University certificate or diploma below the bachelor's level	0	15
2014	Bachelor's degree	13	70
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	64

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	41	17
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	30
2017	Bachelor's degree	22	59
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	61
2014	Secondary or high school graduation certificate or equivalent or less	21	31
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	45
2014	Bachelor's degree	18	70
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	64

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	10	59
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	60
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	44
2014	Bachelor's degree	10	69
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	64

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	30
2017	Bachelor's degree	19	59
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	60
2014	Bachelor's degree	24	69
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	64

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	16
2017	Bachelor's degree	10	59
2014	Bachelor's degree	10	69

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	30
2017	Bachelor's degree	15	59
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	44
2014	Bachelor's degree	14	69
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	64

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	30
2017	Bachelor's degree	10	59
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	60
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	44
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	64

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	24	59
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	60
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	44
2014	University certificate or diploma below the bachelor's level	0	14
2014	Bachelor's degree	17	69
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	64

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	13	59
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	60
2014	Secondary or high school graduation certificate or equivalent or less	22	30
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	44
2014	Bachelor's degree	9	69
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	64

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	30
2017	Bachelor's degree	38	59
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50	60
2014	Secondary or high school graduation certificate or equivalent or less	19	30
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	44
2014	Bachelor's degree	28	69
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	64

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	16	59
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	44
2014	Bachelor's degree	12	69
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	64

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	30	16
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	30
2017	Bachelor's degree	59	59
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	57	60
2014	Secondary or high school graduation certificate or equivalent or less	32	30
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	44
2014	University certificate or diploma below the bachelor's level	52	14
2014	Bachelor's degree	45	69
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50	64

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	16
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44
2014	Bachelor's degree	69
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	64

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	53	16
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	30
2017	Bachelor's degree	53	59
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	59	60
2014	Secondary or high school graduation certificate or equivalent or less	34	30
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	44
2014	University certificate or diploma below the bachelor's level	42	14
2014	Bachelor's degree	55	69
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	53	64

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	16
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30
2017	Bachelor's degree	59

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	60
2014	Secondary or high school graduation certificate or equivalent or less	20	30
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	44
2014	University certificate or diploma below the bachelor's level	0	14
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	64

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	100	0	17
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	87	13	30
2017	Bachelor's degree	83	17	59
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	87	13	61

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	14	23	17	4	2	30	11	62	9	143
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	18	19	4	4	29	8	57	12	242
2017	University certificate or diploma below the bachelor's level	14	35	15	0	4	28	4	72	6	52
2017	Bachelor's degree	12	14	16	6	4	38	10	50	19	443
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	15	14	7	7	38	9	49	25	381
2014	Secondary or high school graduation certificate or equivalent or less	24	17	16	3	3	28	10	65	10	181
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	17	24	4	4	28	10	49	12	259
2014	University certificate or diploma below the bachelor's level	13	20	12	7	7	36	5	56	24	58
2014	Bachelor's degree	10	14	19	5	5	38	9	45	18	477
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	17	11	8	5	35	9	58	23	374

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	31	37	14	3	1	12	2	79	5	143
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	32	16	4	2	10	0	75	6	242
2017	University certificate or diploma below the bachelor's level	29	48	13	2	2	6	0	82	4	52
2017	Bachelor's degree	27	33	16	5	4	13	2	71	11	442
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	33	16	5	4	15	0	71	10	380
2014	Secondary or high school graduation certificate or equivalent or less	36	28	15	2	2	14	3	77	4	180
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	37	17	2	2	11	2	75	5	259
2014	University certificate or diploma below the bachelor's level	20	37	23	2	4	15	0	67	6	58
2014	Bachelor's degree	23	30	22	4	2	17	2	65	8	477
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	28	16	6	3	18	1	70	10	374
2011	Secondary or high school graduation certificate or equivalent or less	30	36	18	2	1	13	0	75	4	202
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	37	14	4	2	10	0	78	7	275
2011	University certificate or diploma below the bachelor's level	39	23	15	8	3	12	0	71	12	82
2011	Bachelor's degree	28	36	17	7	2	9	0	71	10	456
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	39	14	8	3	9	1	73	12	368

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	26	43	16	4	5	1	6	73	10	143
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	48	13	6	1	2	4	78	8	242
2017	University certificate or diploma below the bachelor's level	20	55	14	0	0	2	10	84	0	52
2017	Bachelor's degree	24	44	10	6	3	2	11	78	10	442
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	45	8	6	2	1	13	81	10	384
2014	Secondary or high school graduation certificate or equivalent or less	22	54	12	4	1	3	4	82	5	181
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	48	18	4	1	1	4	76	6	260
2014	University certificate or diploma below the bachelor's level	22	54	9	12	0	0	4	78	13	58
2014	Bachelor's degree	21	47	12	8	0	2	10	78	9	477
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	44	12	5	3	1	13	77	10	375
2011	Secondary or high school graduation certificate or equivalent or less	29	52	12	4	0	2	1	83	4	203
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	47	15	6	2	2	3	76	9	274
2011	University certificate or diploma below the bachelor's level	23	56	12	2	3	1	2	83	5	82
2011	Bachelor's degree	18	52	10	7	0	1	11	80	8	456
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	49	10	8	2	1	9	78	11	368
2008	Secondary or high school graduation certificate or equivalent or less	30	49	14	3	0	2	3	82	4	228
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	45	14	5	3	2	4	76	9	276
2008	University certificate or diploma below the bachelor's level	25	53	7	5	4	0	6	83	10	88
2008	Bachelor's degree	19	48	11	9	3	1	8	74	13	478
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	45	9	12	4	1	10	72	18	401

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	10	21	22	4	3	23	17	52	12	142
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	27	19	2	1	26	13	65	5	241
2017	University certificate or diploma below the bachelor's level	13	23	31	2	0	11	19	52	3	51
2017	Bachelor's degree	8	17	18	3	3	36	16	51	13	442
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	17	17	4	3	38	13	50	15	383
2014	Secondary or high school graduation certificate or equivalent or less	7	21	27	1	3	27	13	47	7	181
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	18	30	7	1	23	11	43	13	260
2014	University certificate or diploma below the bachelor's level	7	15	14	4	7	38	15	47	23	58
2014	Bachelor's degree	6	15	20	6	3	34	17	42	18	477
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	13	21	5	4	38	14	38	18	375
2011	Secondary or high school graduation certificate or equivalent or less	12	21	20	4	3	27	12	54	12	203
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	27	23	3	2	28	9	55	9	274
2011	University certificate or diploma below the bachelor's level	9	17	15	5	1	36	16	55	14	82
2011	Bachelor's degree	6	17	22	6	2	30	17	43	16	456
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	16	20	7	4	36	11	44	19	368

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	44	31	8	1	1	10	7	90	1	142
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	38	7	0	0	11	4	91	0	242
2017	University certificate or diploma below the bachelor's level	31	38	14	2	0	6	10	82	2	52
2017	Bachelor's degree	41	29	6	1	1	9	11	89	3	441
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	30	8	3	1	8	11	86	4	383
2014	Secondary or high school graduation certificate or equivalent or less	39	31	12	2	1	11	4	83	2	181
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	39	12	2	0	7	4	84	3	260
2014	University certificate or diploma below the bachelor's level	19	51	9	2	5	8	7	82	7	58
2014	Bachelor's degree	35	31	12	2	1	9	10	82	4	478
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	30	13	4	1	10	12	77	7	374
2011	Secondary or high school graduation certificate or equivalent or less	45	38	6	1	1	10	1	92	2	203
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	40	10	2	3	8	3	84	5	274
2011	University certificate or diploma below the bachelor's level	31	40	6	4	0	14	5	88	5	82
2011	Bachelor's degree	33	33	10	3	0	9	11	83	5	456
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	33	10	1	1	12	11	84	2	368
2008	Secondary or high school graduation certificate or equivalent or less	42	34	12	3	1	5	4	83	4	227
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	41	8	1	0	6	3	89	2	276
2008	University certificate or diploma below the bachelor's level	35	43	8	2	1	6	6	88	4	88
2008	Bachelor's degree	30	35	11	3	1	11	9	82	4	478
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	29	15	3	1	13	9	76	5	402

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	32	30	11	2	1	16	8	81	4	143
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	38	11	1	0	13	4	86	1	242
2017	University certificate or diploma below the bachelor's level	29	44	10	4	0	4	10	84	4	52
2017	Bachelor's degree	33	30	9	3	1	13	10	82	6	443
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	28	10	4	1	16	11	80	6	384
2014	Secondary or high school graduation certificate or equivalent or less	30	34	15	0	1	16	4	80	1	181
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	40	15	3	0	9	2	80	4	260
2014	University certificate or diploma below the bachelor's level	15	39	14	10	3	12	7	66	16	58
2014	Bachelor's degree	29	30	13	4	0	14	9	77	6	476
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	29	15	5	1	14	12	73	7	375
2011	Secondary or high school graduation certificate or equivalent or less	35	39	9	1	1	13	1	86	3	203
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	39	13	3	2	11	2	79	6	274
2011	University certificate or diploma below the bachelor's level	27	36	12	2	1	18	3	80	5	82
2011	Bachelor's degree	24	35	14	3	1	13	11	78	4	456
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	34	11	2	1	15	9	81	5	367
2008	Secondary or high school graduation certificate or equivalent or less	37	35	11	7	2	4	4	78	10	228
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	38	11	3	1	7	2	83	5	277
2008	University certificate or diploma below the bachelor's level	32	42	13	5	1	2	4	79	7	88
2008	Bachelor's degree	32	33	11	5	1	11	7	79	7	477
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	26	12	6	2	10	7	76	10	403

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	4	96	142
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	93	241
2017	Bachelor's degree	5	95	441
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	94	384
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	4	96	259
2014	University certificate or diploma below the bachelor's level	13	87	58
2014	Bachelor's degree	5	95	477
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	93	373

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	33	23
2014	Bachelor's degree	32	25
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	25

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	88	17
2017	Bachelor's degree	82	23
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	92	24
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	76	12
2014	Bachelor's degree	76	25
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	73	25

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17
2017	Bachelor's degree	23
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12
2014	Bachelor's degree	25
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	24
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	12

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	40	23
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	24
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	12
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	25

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	37	23
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	12
2014	Bachelor's degree	19	25
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	25

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	0	23
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	12

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	41	23
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	24
2014	Bachelor's degree	25	25
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	25

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	29	23
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	24

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12
2014	Bachelor's degree	25
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17
2017	Bachelor's degree	23
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17
2017	Bachelor's degree	23
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12
2014	Bachelor's degree	25

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	24

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17
2017	Bachelor's degree	23
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17
2017	Bachelor's degree	23
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12
2014	Bachelor's degree	25
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	17
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	24
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	59	12
2014	Bachelor's degree	31	25

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	56	17
2017	Bachelor's degree	35	23
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	24
2014	Bachelor's degree	31	25
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	25

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	17

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	0	23
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	12

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	Total responses
2017	Bachelor's degree	23
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	49	23
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	24
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	12
2014	Bachelor's degree	53	25
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50	25

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	Total responses
2017	Bachelor's degree	23
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12
2014	Bachelor's degree	24

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12
2014	Bachelor's degree	24

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	14
2014	Bachelor's degree	0	24

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	14

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	14

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	20	23
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	24
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	12
2014	Bachelor's degree	24	24
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	25

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	14
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	25

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	60	14
2017	Bachelor's degree	33	23
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50	24
2014	Bachelor's degree	43	24
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	54	25

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12
2014	Bachelor's degree	24
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	69	14
2017	Bachelor's degree	65	23
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	75	24
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	65	12
2014	Bachelor's degree	63	24
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	73	25

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	14

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	95	5	17
2017	Bachelor's degree	84	16	23
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	100	0	24

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	14	23	21	1	1	33	8	63	2	143
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	17	21	1	3	33	8	59	6	242
2017	University certificate or diploma below the bachelor's level	11	42	17	2	0	24	4	73	3	52
2017	Bachelor's degree	15	14	15	3	1	42	9	60	9	442
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	15	12	3	3	44	9	61	12	383
2014	Secondary or high school graduation certificate or equivalent or less	25	13	17	2	1	35	8	65	5	180
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	16	24	1	0	34	10	55	3	260
2014	University certificate or diploma below the bachelor's level	10	22	14	4	2	47	2	62	12	58
2014	Bachelor's degree	9	13	19	2	2	47	9	49	8	477
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	12	19	2	1	42	9	56	6	375

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	33	33	15	1	1	13	4	80	1	142
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	38	14	1	2	12	1	80	4	241
2017	University certificate or diploma below the bachelor's level	29	46	15	2	0	7	0	81	2	52
2017	Bachelor's degree	33	35	13	2	2	15	1	81	4	442
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	34	13	3	3	17	2	77	7	382
2014	Secondary or high school graduation certificate or equivalent or less	36	29	12	2	1	16	4	82	3	181
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	37	14	1	1	15	2	81	2	260
2014	University certificate or diploma below the bachelor's level	16	44	15	2	2	21	0	76	5	58
2014	Bachelor's degree	24	32	17	3	1	21	2	73	5	476
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	30	17	2	1	19	1	75	4	375
2011	Secondary or high school graduation certificate or equivalent or less	33	37	17	0	0	12	1	80	1	203
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	42	9	2	2	12	0	86	4	275
2011	University certificate or diploma below the bachelor's level	39	29	14	3	0	15	0	80	4	82
2011	Bachelor's degree	31	36	14	5	1	12	0	77	8	457
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	38	10	3	1	12	1	84	4	368

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	21	20	19	11	26	1	1	42	38	142
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	17	18	18	17	1	4	44	37	240
2017	University certificate or diploma below the bachelor's level	19	19	20	21	19	0	2	38	41	51
2017	Bachelor's degree	18	21	22	17	20	0	2	40	37	443
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	21	24	14	20	0	1	41	35	384

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	28	25	29	9	8	1	53	18	143
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	31	24	18	8	1	49	26	242
2017	University certificate or diploma below the bachelor's level	6	29	29	17	19	0	35	36	52
2017	Bachelor's degree	14	25	32	16	12	1	40	28	442
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	28	28	16	15	0	41	32	384

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	35	26	19	10	6	1	4	63	17	142
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	28	25	15	6	0	2	53	22	241
2017	University certificate or diploma below the bachelor's level	12	26	15	32	14	2	0	38	47	51
2017	Bachelor's degree	19	27	24	18	10	0	1	47	28	442
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	28	27	15	13	0	1	45	28	383

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	32	21	23	11	10	2	2	54	22	143
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	20	28	13	11	1	3	45	26	242
2017	University certificate or diploma below the bachelor's level	13	19	29	21	13	0	4	34	36	52
2017	Bachelor's degree	16	28	26	17	12	0	1	45	29	443
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	23	22	21	15	0	1	41	37	383

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	51	17	11	3	3	1	14	79	8	143
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	50	18	11	4	3	0	13	78	9	240
2017	University certificate or diploma below the bachelor's level	26	28	21	12	4	0	10	60	17	51
2017	Bachelor's degree	36	26	19	7	5	0	7	67	13	443
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	30	16	7	8	1	4	67	16	384

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	31	25	24	11	8	2	57	19	143
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	28	19	10	4	0	67	14	240
2017	University certificate or diploma below the bachelor's level	26	31	23	9	11	0	56	21	52
2017	Bachelor's degree	25	31	22	13	8	1	57	21	442
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	28	24	12	10	1	53	22	383

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	47	23	18	4	3	1	2	73	8	143
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	33	13	11	2	3	3	72	14	238
2017	University certificate or diploma below the bachelor's level	27	24	38	9	0	2	0	52	10	52
2017	Bachelor's degree	23	34	24	11	5	0	3	59	16	443
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	32	20	14	8	0	1	58	22	383

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	36	28	24	6	4	1	1	65	11	143
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	34	20	10	5	1	2	64	15	240
2017	University certificate or diploma below the bachelor's level	15	25	32	19	5	4	0	41	26	51
2017	Bachelor's degree	21	32	24	14	7	1	2	54	22	441
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	34	21	14	10	0	0	54	25	382

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	36	25	25	10	4	0	1	61	14	143
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	28	17	11	5	0	3	66	16	239
2017	University certificate or diploma below the bachelor's level	14	30	32	23	0	2	0	45	23	52
2017	Bachelor's degree	25	29	22	15	7	0	2	55	22	443
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	33	22	12	9	0	1	57	21	383

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	40	29	18	4	5	2	2	71	10	142
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	32	18	8	2	0	4	71	11	238
2017	University certificate or diploma below the bachelor's level	17	43	29	0	9	2	0	61	9	52
2017	Bachelor's degree	28	32	23	10	6	0	2	61	15	442
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	31	19	11	8	0	1	61	19	383

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	67	17	10	3	0	0	3	87	4	143
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	63	20	9	3	1	0	4	87	4	242
2017	University certificate or diploma below the bachelor's level	52	33	12	2	0	2	0	86	2	52
2017	Bachelor's degree	55	24	13	4	2	0	2	81	6	441
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	52	29	11	5	3	0	1	82	8	383

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	82	7	5	2	1	0	3	92	3	143
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	75	8	3	4	2	0	8	90	7	241
2017	University certificate or diploma below the bachelor's level	62	23	10	0	2	0	4	88	2	52
2017	Bachelor's degree	74	12	6	2	2	1	4	90	4	442
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	76	9	4	3	5	1	3	88	7	382

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	65	22	7	2	2	2	89	4	143
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	61	19	12	3	0	4	84	4	242
2017	University certificate or diploma below the bachelor's level	51	21	15	8	0	4	76	8	52
2017	Bachelor's degree	55	29	8	3	1	3	87	4	442
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	59	26	8	2	3	2	87	5	383

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	72	13	7	2	3	1	2	87	5	143
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	63	15	11	4	2	0	5	82	6	239
2017	University certificate or diploma below the bachelor's level	58	18	11	7	4	0	2	77	12	52
2017	Bachelor's degree	57	19	9	7	4	0	3	80	11	440
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	59	21	8	4	7	0	2	81	11	383

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	66	7	3	1	1	23	94	2	142
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	61	9	3	2	0	24	93	2	242
2017	University certificate or diploma below the bachelor's level	53	21	2	2	4	19	90	7	52
2017	Bachelor's degree	52	13	3	2	1	28	92	4	439
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	53	16	5	2	2	23	89	5	383

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	73	13	7	2	0	1	5	91	2	139
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	71	14	4	1	0	0	10	95	1	242
2017	University certificate or diploma below the bachelor's level	65	15	12	2	0	0	6	86	2	52
2017	Bachelor's degree	65	20	7	1	1	1	6	91	2	442
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	70	18	4	1	1	0	7	94	1	379

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	71	13	8	3	3	0	1	86	6	143
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	66	16	7	2	3	1	5	88	5	241
2017	University certificate or diploma below the bachelor's level	59	23	10	4	2	0	2	84	6	52
2017	Bachelor's degree	61	15	7	6	5	0	6	81	12	443
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	69	11	5	5	5	0	6	84	11	384

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	57	18	13	7	2	1	2	78	9	143
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	52	24	17	4	2	0	3	77	6	239
2017	University certificate or diploma below the bachelor's level	48	28	16	4	4	0	0	76	7	52
2017	Bachelor's degree	47	31	14	4	1	0	3	80	6	439
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50	27	13	3	4	0	3	79	7	383

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	17	35	34	10	4	52	14	142
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	36	34	11	3	52	14	242
2017	University certificate or diploma below the bachelor's level	9	20	46	19	6	29	25	52
2017	Bachelor's degree	7	31	42	14	5	38	19	443
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	34	40	13	8	39	21	383

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	8	19	35	22	17	1	39	26	143
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	5	14	38	24	18	1	42	19	241
2017	University certificate or diploma below the bachelor's level	4	26	52	14	4	0	18	30	52
2017	Bachelor's degree	6	20	39	26	9	0	35	26	443
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	20	40	22	8	0	30	30	382

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	41	37	12	3	3	4	82	6	142
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	42	10	3	2	4	84	5	241
2017	University certificate or diploma below the bachelor's level	36	48	7	6	0	2	86	6	51
2017	Bachelor's degree	40	44	7	5	2	2	86	7	443
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	47	8	1	2	2	88	3	381

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	27	44	15	6	5	3	73	11	143
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	52	13	7	3	2	76	10	242
2017	University certificate or diploma below the bachelor's level	16	66	11	2	2	2	84	4	52
2017	Bachelor's degree	25	46	12	11	5	1	71	16	442
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	44	14	11	5	2	69	17	383

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	14	86	143
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	89	242
2017	University certificate or diploma below the bachelor's level	13	87	52
2017	Bachelor's degree	16	84	443
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	84	382
2014	Secondary or high school graduation certificate or equivalent or less	9	91	181
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	87	260
2014	University certificate or diploma below the bachelor's level	10	90	58
2014	Bachelor's degree	13	87	475
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	86	375

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	91	9	22
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	86	14	28
2017	Bachelor's degree	89	11	73
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	82	18	61
2014	Secondary or high school graduation certificate or equivalent or less	74	26	17
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	88	12	35
2014	Bachelor's degree	82	18	63
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	81	19	52

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	41	31	14	5	4	5	0	75	10	20
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	57	27	4	4	8	0	0	83	12	24
2017	Bachelor's degree	55	35	7	3	0	0	0	90	3	64
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	51	35	8	4	2	0	0	86	6	50
2014	Secondary or high school graduation certificate or equivalent or less	61	31	0	0	0	8	0	100	0	13
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	52	28	4	12	0	0	3	83	13	31
2014	Bachelor's degree	57	34	2	6	0	0	0	91	6	52
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	62	26	4	2	2	0	3	91	5	42

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	27	24	16	9	21	3	1	28	72	143
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	14	18	14	8	2	3	42	58	242
2017	University certificate or diploma below the bachelor's level	40	19	15	7	12	4	4	43	57	52
2017	Bachelor's degree	24	26	23	11	12	3	1	25	75	443
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	25	20	11	13	4	0	28	72	383

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	33	96
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	137
2017	University certificate or diploma below the bachelor's level	15	26
2017	Bachelor's degree	21	315
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	261

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	49	96
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	137
2017	University certificate or diploma below the bachelor's level	41	26
2017	Bachelor's degree	36	315
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	261

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	30	96
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	137
2017	University certificate or diploma below the bachelor's level	27	26
2017	Bachelor's degree	23	315
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	261

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	38	96
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	58	137
2017	University certificate or diploma below the bachelor's level	59	26
2017	Bachelor's degree	43	315
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	261

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	7	96
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	137
2017	University certificate or diploma below the bachelor's level	7	26
2017	Bachelor's degree	9	315
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	261

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	39	96
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	137
2017	University certificate or diploma below the bachelor's level	34	26
2017	Bachelor's degree	40	315
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	261

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	6	48	24	9	6	8	92
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	3	57	20	8	3	9	132
2017	University certificate or diploma below the bachelor's level	4	43	17	14	8	13	27
2017	Bachelor's degree	7	46	20	9	7	11	308
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	44	19	12	8	13	255

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	27	25	19	13	9	1	6	56	24	96
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	30	22	14	9	1	10	50	26	138
2017	University certificate or diploma below the bachelor's level	7	24	8	27	21	0	14	36	55	27
2017	Bachelor's degree	19	25	11	19	11	3	13	52	35	317
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	23	14	17	15	3	9	47	37	263

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	8	11	8	16	50	3	4	20	71	97
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	4	10	12	24	45	1	5	15	72	138
2017	University certificate or diploma below the bachelor's level	0	3	7	29	53	0	7	4	88	27
2017	Bachelor's degree	3	5	10	21	49	2	9	9	79	317
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	4	5	12	15	52	3	9	10	76	262

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Canadian Heritage by Question 115. What is the highest level of education you have ever completed?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me