2017 Public Service Employee Survey Results for Canadian Heritage by Question 114. What is your gender?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 39 47 6 6 2 0 0 86 8 398
2017 Female gender 44 44 3 7 2 0 0 88 9 862
2014 Male gender 28 51 8 10 2 0 1 80 12 427
2014 Female gender 39 49 4 7 2 0 0 88 8 923
2011 Male gender 43 43 6 6 1 0 0 86 8 408
2011 Female gender 49 38 4 7 1 0 0 87 9 887
2008 Male gender 49 39 5 6 2 0 0 88 7 461
2008 Female gender 54 38 2 5 1 0 0 92 6 999

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 62 28 5 3 1 0 1 91 4 396
2017 Female gender 70 24 3 3 0 0 0 94 3 858
2014 Male gender 59 30 4 4 2 0 1 90 6 427
2014 Female gender 68 26 3 1 1 0 0 95 2 924
2011 Male gender 69 23 2 5 1 0 0 93 5 408
2011 Female gender 71 24 3 2 0 0 0 95 2 887
2008 Male gender 69 22 3 6 1 0 1 91 7 460
2008 Female gender 73 22 2 2 0 0 0 95 2 997

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 54 29 7 6 3 0 1 83 9 398
2017 Female gender 56 32 6 5 1 0 0 88 6 862
2014 Male gender 51 29 6 10 4 0 1 80 14 427
2014 Female gender 52 31 6 9 2 0 0 83 11 923
2011 Male gender 56 22 8 10 4 0 1 79 13 408
2011 Female gender 57 27 6 8 2 0 1 84 10 886
2008 Male gender 52 28 6 9 3 0 0 81 13 461
2008 Female gender 57 28 6 8 1 0 0 85 9 997

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 43 42 6 7 2 0 0 85 9 398
2017 Female gender 53 34 5 6 1 0 0 87 7 861
2014 Male gender 39 39 10 7 4 0 1 78 11 427
2014 Female gender 47 39 6 6 2 0 0 85 8 924
2011 Male gender 46 41 5 4 4 0 0 88 8 409
2011 Female gender 48 34 8 8 2 0 0 82 10 883

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 30 46 12 8 3 1 0 77 11 398
2017 Female gender 37 42 9 9 2 0 1 80 11 862
2014 Male gender 25 40 17 11 5 0 1 65 17 426
2014 Female gender 34 42 11 9 3 0 1 77 12 923
2011 Male gender 27 40 16 12 3 0 2 69 15 406
2011 Female gender 33 38 14 10 4 0 1 72 14 884
2008 Male gender 28 41 14 12 4 1 1 70 16 460
2008 Female gender 37 42 10 7 3 0 1 80 9 998

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 40 42 11 4 3 0 0 82 7 397
2017 Female gender 44 38 10 6 2 0 0 82 8 860
2014 Male gender 35 42 14 6 3 0 1 78 9 427
2014 Female gender 39 38 13 7 4 0 0 76 11 924
2011 Male gender 45 37 7 6 3 0 0 83 10 408
2011 Female gender 41 36 11 6 5 0 0 77 12 886
2008 Male gender 41 43 8 5 2 0 0 84 8 460
2008 Female gender 41 38 9 7 4 0 0 80 11 999

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 48 36 6 6 3 0 0 84 9 398
2017 Female gender 50 36 7 4 2 0 0 87 6 856
2014 Male gender 45 34 12 6 2 0 1 80 8 427
2014 Female gender 44 37 8 8 3 0 0 81 11 924
2011 Male gender 44 41 7 5 3 0 0 86 8 406
2011 Female gender 42 40 9 5 4 0 0 82 9 884
2008 Male gender 44 43 8 3 2 0 0 87 5 460
2008 Female gender 45 39 7 5 4 0 0 84 9 999

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 54 37 6 2 1 0 0 91 3 397
2017 Female gender 53 37 5 3 2 0 0 91 4 859
2014 Male gender 43 40 9 4 2 0 1 85 6 426
2014 Female gender 49 39 6 4 1 1 0 89 5 923

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 46 36 8 6 3 0 1 83 9 398
2017 Female gender 49 33 7 7 4 0 1 83 11 860
2014 Male gender 37 40 11 6 3 1 1 79 9 427
2014 Female gender 46 33 9 7 3 0 1 80 11 924
2011 Male gender 43 35 13 4 2 1 1 80 6 408
2011 Female gender 46 34 10 5 3 0 2 81 8 886

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 34 25 7 10 5 3 17 73 18 398
2017 Female gender 40 22 10 9 6 2 11 72 17 857
2014 Male gender 27 30 12 8 10 2 12 66 20 427
2014 Female gender 32 27 10 9 7 1 14 70 18 924
2011 Male gender 31 25 11 10 5 2 16 69 18 408
2011 Female gender 35 25 9 9 8 3 12 70 20 886
2008 Male gender 35 26 8 8 7 3 12 72 18 461
2008 Female gender 41 25 6 11 5 2 10 75 18 999

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 34 46 10 5 4 0 0 80 10 398
2017 Female gender 38 44 8 7 3 0 0 82 10 860
2014 Male gender 26 48 14 7 4 0 1 74 12 427
2014 Female gender 32 46 11 7 3 0 0 78 10 924
2011 Male gender 33 42 12 7 6 0 0 75 13 408
2011 Female gender 35 41 12 8 4 0 0 76 12 883
2008 Male gender 37 42 12 6 2 0 0 79 9 461
2008 Female gender 38 39 11 8 4 0 0 77 12 992

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 31 40 15 10 4 0 0 71 14 398
2017 Female gender 37 37 13 8 5 0 0 74 13 859
2014 Male gender 26 38 19 11 4 0 1 65 16 427
2014 Female gender 33 39 13 10 5 0 0 72 15 924
2011 Male gender 31 40 14 10 4 0 0 71 14 409
2011 Female gender 30 40 15 10 5 0 0 70 14 885

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 30 45 12 9 4 0 0 75 13 397
2017 Female gender 35 41 11 9 4 0 0 76 13 860

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 43 41 8 5 2 1 0 84 7 398
2017 Female gender 43 42 8 4 2 0 0 86 6 859
2014 Male gender 35 43 14 5 3 0 1 78 8 427
2014 Female gender 40 44 9 5 1 0 0 84 7 924
2011 Male gender 36 44 11 6 3 0 0 80 9 409
2011 Female gender 37 43 11 6 2 0 0 81 8 887
2008 Male gender 45 38 9 7 1 0 0 83 8 461
2008 Female gender 44 41 8 4 2 0 0 85 7 994

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 32 43 13 6 5 1 0 76 11 397
2017 Female gender 38 38 10 8 6 0 0 76 14 858

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 49 36 10 3 1 1 0 85 5 396
2017 Female gender 53 34 9 3 2 0 0 87 4 858
2014 Male gender 50 34 9 4 2 0 1 85 6 427
2014 Female gender 58 32 7 2 1 0 0 90 3 923
2011 Male gender 52 34 10 2 2 0 0 86 4 408
2011 Female gender 53 34 10 3 1 0 0 87 4 885

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 35 41 10 9 4 0 0 77 13 396
2017 Female gender 35 39 11 9 4 1 0 75 13 858
2014 Male gender 24 42 14 14 4 0 1 67 19 427
2014 Female gender 27 42 15 11 4 0 1 70 15 924
2011 Male gender 33 41 11 10 4 0 0 75 14 408
2011 Female gender 30 41 12 11 5 0 0 71 16 886

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 39 37 11 8 4 0 0 77 12 396
2017 Female gender 42 37 10 6 4 0 0 79 11 859
2014 Male gender 25 39 17 10 8 0 1 65 18 427
2014 Female gender 32 40 14 9 4 0 0 72 13 922

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 33 45 11 7 3 1 0 78 10 396
2017 Female gender 37 42 9 7 3 1 1 80 11 858
2014 Male gender 27 43 17 10 2 0 1 71 12 427
2014 Female gender 36 39 16 6 2 0 0 75 9 922
2011 Male gender 38 41 10 8 2 1 0 80 10 409
2011 Female gender 35 42 11 8 2 0 1 79 10 884

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 44 37 10 6 2 1 0 81 9 396
2017 Female gender 45 38 10 5 3 0 0 83 7 858
2014 Male gender 33 44 13 6 2 0 1 78 9 427
2014 Female gender 41 41 12 4 2 0 0 82 7 922
2011 Male gender 40 43 8 5 3 0 0 83 9 408
2011 Female gender 39 43 9 6 3 0 0 82 9 885
2008 Male gender 44 40 9 5 1 0 0 84 7 461
2008 Female gender 44 39 7 7 3 0 0 83 10 996

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 42 35 13 6 4 0 0 77 10 398
2017 Female gender 37 38 14 6 4 0 0 76 10 862
2014 Male gender 35 40 15 7 2 0 1 75 10 427
2014 Female gender 38 38 14 6 3 0 0 76 10 924
2011 Male gender 36 37 16 7 3 0 1 73 10 409
2011 Female gender 31 37 18 8 4 0 0 69 13 886
2008 Male gender 24 42 18 9 6 1 0 66 16 460
2008 Female gender 26 37 20 10 6 0 0 64 16 996

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 6 23 40 20 6 1 3 28 31 396
2017 Female gender 10 24 36 18 9 1 2 28 35 857
2014 Male gender 7 32 39 14 6 0 2 20 40 425
2014 Female gender 8 27 40 15 8 1 2 24 35 921
2011 Male gender 11 30 36 14 5 0 2 20 43 409
2011 Female gender 14 32 35 13 4 1 2 17 47 885
2008 Male gender 8 32 37 15 6 1 2 21 41 461
2008 Female gender 10 32 36 16 4 1 1 20 43 997

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 4 15 28 30 15 4 3 49 21 397
2017 Female gender 5 11 26 27 20 6 4 53 18 856
2014 Male gender 6 20 29 29 10 2 3 41 28 426
2014 Female gender 6 15 32 27 13 4 4 43 22 920
2011 Male gender 14 23 31 18 9 3 2 29 38 409
2011 Female gender 10 23 36 16 9 3 3 26 35 882
2008 Male gender 7 17 33 27 11 2 3 40 25 459
2008 Female gender 7 18 32 23 13 4 3 39 27 996

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 17 26 33 14 7 1 2 22 44 397
2017 Female gender 16 27 33 13 6 2 2 20 45 858
2014 Male gender 25 33 28 6 5 1 2 11 60 426
2014 Female gender 25 27 28 10 6 1 3 16 55 921
2011 Male gender 24 32 23 11 7 2 2 18 58 409
2011 Female gender 24 30 29 8 4 2 3 12 57 886
2008 Male gender 19 30 30 12 5 1 3 18 50 461
2008 Female gender 18 30 32 11 4 2 2 16 50 997

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 11 19 35 22 10 1 2 33 31 395
2017 Female gender 9 21 35 20 12 1 2 33 31 856
2014 Male gender 6 27 35 22 8 0 2 31 33 425
2014 Female gender 9 22 39 20 8 1 2 29 31 921
2011 Male gender 12 19 38 21 9 1 2 30 31 407
2011 Female gender 14 25 35 16 6 1 3 23 41 884
2008 Male gender 7 26 38 22 6 0 1 28 34 461
2008 Female gender 9 27 37 18 6 1 2 25 37 999

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 16 27 28 13 12 2 2 26 45 396
2017 Female gender 16 25 27 17 8 2 5 27 44 856
2014 Male gender 19 33 27 13 5 1 2 18 54 425
2014 Female gender 18 30 28 12 8 1 3 21 50 921
2011 Male gender 18 29 29 16 5 1 2 22 49 408
2011 Female gender 20 27 31 12 6 1 4 19 49 886
2008 Male gender 8 24 32 21 10 2 2 32 34 460
2008 Female gender 10 21 34 21 9 1 4 32 33 998

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 6 22 26 25 16 2 3 43 30 396
2017 Female gender 9 19 27 22 15 4 5 40 30 855
2014 Male gender 5 23 31 26 9 3 4 37 30 426
2014 Female gender 9 19 29 24 13 2 5 39 29 921
2011 Male gender 10 21 32 22 8 2 5 32 33 409
2011 Female gender 13 24 32 17 7 3 4 26 40 885
2008 Male gender 10 26 31 18 8 3 4 28 39 461
2008 Female gender 14 25 31 16 7 3 4 25 43 996

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 14 29 31 15 8 2 2 24 44 396
2017 Female gender 15 23 31 15 9 4 4 26 41 857
2014 Male gender 18 28 33 12 5 2 2 18 48 426
2014 Female gender 15 26 35 13 7 1 3 21 42 921
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 67 23 5 4 1 0 0 90 5 398
2017 Female gender 71 23 3 2 1 0 1 94 3 859
2014 Male gender 65 24 5 4 1 0 1 89 5 427
2014 Female gender 73 21 2 2 1 0 0 94 3 923
2011 Male gender 69 20 6 3 3 0 1 89 5 409
2011 Female gender 72 21 3 2 1 0 1 94 3 886
2008 Male gender 70 17 4 5 2 0 1 88 8 461
2008 Female gender 73 18 3 3 2 0 1 92 5 998

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 31 35 12 4 6 8 4 75 12 398
2017 Female gender 31 30 13 9 6 5 6 68 17 856
2014 Male gender 31 36 11 8 5 6 4 74 14 426
2014 Female gender 32 31 15 9 5 3 5 68 16 924

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 56 26 8 6 3 1 0 83 9 397
2017 Female gender 51 30 7 7 4 0 0 82 11 859
2014 Male gender 46 33 10 5 4 1 1 81 9 426
2014 Female gender 51 30 10 6 3 1 0 81 9 922

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 37 42 9 7 4 1 0 80 11 396
2017 Female gender 41 36 10 8 4 2 0 79 11 856
2014 Male gender 27 45 16 8 3 1 1 73 11 427
2014 Female gender 35 39 13 9 2 1 1 76 11 924
2011 Male gender 34 40 14 8 3 1 0 75 11 408
2011 Female gender 35 41 12 8 3 2 0 77 11 886
2008 Male gender 38 39 12 7 3 1 1 78 10 461
2008 Female gender 37 42 10 7 2 2 0 81 9 997

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 34 33 11 7 6 9 1 74 14 397
2017 Female gender 33 31 13 7 4 11 1 72 13 860
2014 Male gender 25 31 20 10 5 7 2 62 16 427
2014 Female gender 31 31 15 10 4 8 1 69 15 922
2011 Male gender 32 30 15 8 6 9 1 68 16 408
2011 Female gender 33 31 12 9 7 8 1 70 17 884
2008 Male gender 39 29 13 7 6 5 1 73 14 460
2008 Female gender 36 32 10 9 6 7 0 73 16 997

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 12 30 15 12 6 18 5 56 24 397
2017 Female gender 15 23 15 13 8 22 4 51 28 859
2014 Male gender 12 26 24 14 7 13 5 46 25 426
2014 Female gender 13 24 20 14 9 17 5 46 29 922

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 51 37 6 3 2 0 0 88 5 397
2017 Female gender 52 34 7 5 3 0 0 86 7 858
2014 Male gender 49 39 8 3 2 0 1 88 4 427
2014 Female gender 48 37 8 5 2 0 0 85 6 924
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 40 41 9 6 1 1 0 83 8 397
2017 Female gender 45 34 10 8 3 0 0 80 11 861
2014 Male gender 38 38 14 7 2 0 1 76 10 427
2014 Female gender 42 37 10 6 3 1 1 80 9 923
2011 Male gender 41 37 11 6 4 1 0 79 10 409
2011 Female gender 39 35 12 9 4 1 1 76 13 883
2008 Male gender 32 39 13 11 5 0 0 71 16 460
2008 Female gender 40 32 12 9 6 1 1 73 15 999

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 52 32 11 3 1 1 0 85 4 396
2017 Female gender 52 31 8 4 2 2 0 85 7 860
2014 Male gender 47 33 13 3 1 2 2 83 4 427
2014 Female gender 47 32 12 3 2 2 0 82 6 924
2011 Male gender 48 34 10 4 2 2 0 84 6 409
2011 Female gender 46 30 12 6 3 3 0 78 9 886
2008 Male gender 43 35 8 7 5 2 0 80 12 460
2008 Female gender 46 30 11 6 4 2 1 78 11 998

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 46 40 8 3 3 0 0 85 6 398
2017 Female gender 49 36 7 5 3 0 0 85 8 861
2014 Male gender 44 33 15 6 1 0 2 78 7 427
2014 Female gender 48 34 10 5 3 1 0 83 8 923
2011 Male gender 43 37 10 6 3 1 0 81 9 409
2011 Female gender 43 35 11 7 3 1 0 78 11 884
2008 Male gender 39 35 11 9 5 1 0 75 14 460
2008 Female gender 45 31 10 8 4 0 0 78 12 999

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 82 15 2 0 1 0 0 97 1 396
2017 Female gender 82 14 1 1 1 0 1 97 2 860
2014 Male gender 79 17 3 0 1 0 1 97 1 427
2014 Female gender 81 15 2 1 1 0 0 96 2 924
2011 Male gender 80 15 2 1 1 0 1 96 2 409
2011 Female gender 83 13 2 1 1 0 0 96 2 887
2008 Male gender 81 12 3 2 2 0 1 94 3 461
2008 Female gender 85 10 1 2 2 0 1 96 3 996

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 50 28 8 5 3 3 5 83 8 397
2017 Female gender 56 24 7 5 3 2 3 84 9 860
2014 Male gender 46 25 9 5 3 3 9 80 9 427
2014 Female gender 48 26 8 5 4 3 6 81 10 923
2011 Male gender 43 31 8 5 2 4 6 83 8 408
2011 Female gender 43 27 8 7 5 4 5 78 13 886

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 55 31 8 3 2 1 0 87 5 397
2017 Female gender 60 26 5 4 4 1 0 87 8 860

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 60 25 9 3 3 1 0 85 6 398
2017 Female gender 61 23 8 3 4 1 0 85 7 860

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 59 26 8 4 3 0 0 84 7 398
2017 Female gender 56 26 9 5 4 0 0 82 9 861
2014 Male gender 48 30 12 5 3 1 1 80 8 427
2014 Female gender 50 33 9 5 3 1 0 83 8 923
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 25 42 16 2 5 2 7 75 8 142
2017 Female gender 29 35 12 8 4 4 9 73 13 237
2014 Male gender 18 42 18 6 3 5 9 69 10 156
2014 Female gender 29 34 15 10 1 3 7 70 13 254

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 33 39 14 4 4 6 0 76 9 398
2017 Female gender 30 38 14 7 4 7 0 73 11 859
2014 Male gender 25 38 19 7 3 7 1 69 10 427
2014 Female gender 25 38 17 8 3 8 0 69 12 923
2011 Male gender 26 30 20 8 5 10 0 63 15 409
2011 Female gender 24 35 20 9 5 7 0 64 15 886

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 27 39 19 6 7 3 0 67 13 397
2017 Female gender 27 39 16 9 5 3 0 69 14 861
2014 Male gender 21 39 21 11 4 3 1 62 16 427
2014 Female gender 24 38 21 10 4 3 0 64 15 923
2011 Male gender 18 30 21 19 9 3 0 50 29 409
2011 Female gender 18 36 24 11 7 3 0 55 19 885
2008 Male gender 26 35 18 11 7 3 0 62 19 461
2008 Female gender 26 40 18 8 6 3 0 68 14 996

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 19 35 23 10 6 7 0 59 17 398
2017 Female gender 17 40 20 11 4 7 0 62 16 859
2014 Male gender 14 34 26 15 5 6 1 51 21 427
2014 Female gender 17 36 23 11 5 7 0 57 17 924
2011 Male gender 9 32 25 20 7 6 0 44 29 409
2011 Female gender 11 34 26 15 6 8 0 50 23 885
2008 Male gender 12 36 24 17 5 6 0 51 23 458
2008 Female gender 15 40 23 11 5 7 0 59 17 997

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 26 34 16 10 8 5 0 64 20 398
2017 Female gender 26 34 17 10 6 7 0 64 17 860
2014 Male gender 16 29 22 15 9 7 1 49 26 427
2014 Female gender 21 33 21 12 7 7 0 57 21 922
2011 Male gender 19 29 17 16 11 7 0 52 30 409
2011 Female gender 19 34 21 13 5 8 0 57 20 885
2008 Male gender 20 37 16 13 9 7 0 60 23 460
2008 Female gender 20 37 18 11 5 9 0 63 17 997

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 19 40 19 11 7 3 0 62 18 398
2017 Female gender 22 42 15 12 5 3 0 66 18 859
2014 Male gender 18 37 21 16 5 3 1 57 22 426
2014 Female gender 20 41 17 11 7 3 0 63 19 922
2011 Male gender 15 36 19 19 8 2 0 52 28 409
2011 Female gender 16 40 17 17 7 2 0 58 24 885
2008 Male gender 16 42 19 16 6 2 0 58 22 460
2008 Female gender 20 38 18 15 7 2 0 59 22 997
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 26 44 17 10 2 2 0 71 12 397
2017 Female gender 33 46 11 7 2 1 0 80 9 859
2014 Male gender 23 43 20 9 2 2 1 68 11 427
2014 Female gender 33 45 14 5 1 2 0 79 7 924
2011 Male gender 20 39 20 14 5 2 0 60 19 409
2011 Female gender 23 46 17 9 3 2 0 70 13 883

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 42 41 12 2 0 2 0 85 3 397
2017 Female gender 43 42 9 2 1 3 0 88 3 859
2014 Male gender 36 43 11 5 1 3 1 82 7 426
2014 Female gender 37 43 12 3 1 4 0 84 4 922
2011 Male gender 36 44 10 4 2 4 0 84 6 408
2011 Female gender 35 42 12 3 1 6 0 82 5 884

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 43 37 10 5 2 3 0 82 8 398
2017 Female gender 46 36 7 5 2 2 1 85 8 859
2014 Male gender 42 38 9 5 3 3 1 83 8 427
2014 Female gender 48 39 5 3 2 2 1 89 6 924
2011 Male gender 45 34 8 4 4 4 1 82 9 408
2011 Female gender 48 34 8 5 2 2 1 85 8 885
2008 Male gender 43 36 8 7 3 3 0 82 10 459
2008 Female gender 47 34 8 5 3 2 1 83 8 999

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 28 37 16 9 4 6 1 69 13 397
2017 Female gender 30 37 14 10 5 4 1 70 15 859
2014 Male gender 22 37 22 9 4 4 2 63 14 427
2014 Female gender 28 37 18 7 3 6 1 70 11 923
2011 Male gender 18 37 21 11 5 7 1 59 18 409
2011 Female gender 20 35 19 10 5 9 2 61 17 884

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 18 22 21 12 10 13 4 48 27 396
2017 Female gender 17 21 19 12 11 14 5 47 29 858
2014 Male gender 14 24 23 12 10 13 5 46 27 427
2014 Female gender 16 22 20 14 11 14 4 46 31 923
2011 Male gender 15 19 22 10 11 18 5 44 28 409
2011 Female gender 14 21 19 14 10 15 6 45 31 886

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 55 33 7 3 0 1 1 89 4 398
2017 Female gender 60 27 6 3 0 1 3 91 3 858
2014 Male gender 51 31 9 5 1 0 2 85 6 427
2014 Female gender 55 33 6 3 1 1 1 90 4 924

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 67 21 6 3 0 2 1 90 3 398
2017 Female gender 69 23 3 1 0 3 1 96 1 862
2014 Male gender 57 29 5 2 1 3 2 91 3 427
2014 Female gender 67 26 3 0 0 2 2 97 0 924
2011 Male gender 63 22 6 2 1 2 4 91 3 406
2011 Female gender 66 24 5 1 0 1 3 93 2 883
2008 Male gender 61 24 7 2 1 2 2 89 4 460
2008 Female gender 71 21 4 1 0 1 1 94 2 998

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 23 41 15 12 4 4 1 67 17 397
2017 Female gender 32 38 13 8 4 5 0 73 13 859
2014 Male gender 20 35 26 11 6 2 1 56 17 427
2014 Female gender 26 41 14 11 5 2 1 69 17 922
2011 Male gender 18 35 21 15 7 3 1 55 23 406
2011 Female gender 25 37 18 11 6 3 1 64 18 884
2008 Male gender 23 39 19 11 5 2 1 64 16 458
2008 Female gender 28 40 15 10 4 3 0 70 14 998

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 18 25 15 20 13 5 4 48 36 397
2017 Female gender 21 32 15 15 10 4 3 57 27 859
2014 Male gender 15 23 20 22 16 2 2 39 40 427
2014 Female gender 15 30 16 19 12 4 3 48 34 924
2011 Male gender 11 27 21 19 17 3 2 40 38 406
2011 Female gender 16 29 19 17 15 2 2 47 34 885
2008 Male gender 19 31 16 16 13 2 3 53 30 460
2008 Female gender 20 37 11 16 11 2 2 59 29 998

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 24 41 20 8 4 3 0 67 12 396
2017 Female gender 25 42 18 6 3 5 1 72 9 856

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 43 34 14 3 2 4 0 81 5 394
2017 Female gender 42 38 9 3 2 6 0 85 5 861
2014 Male gender 36 37 16 3 1 6 1 78 5 426
2014 Female gender 44 38 11 2 1 4 0 86 3 923

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 41 43 11 3 1 1 0 85 4 395
2017 Female gender 45 42 7 4 2 1 0 88 5 861
2014 Male gender 41 36 15 2 2 3 1 80 4 427
2014 Female gender 42 42 9 3 1 2 0 85 5 924
2011 Male gender 34 40 14 6 3 4 0 77 9 408
2011 Female gender 35 42 12 5 3 3 0 80 8 886

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 50 37 8 2 2 1 0 87 4 398
2017 Female gender 53 38 5 3 1 0 0 91 4 861
2014 Male gender 45 41 10 2 2 0 1 86 3 426
2014 Female gender 50 40 7 2 1 0 0 91 2 922
2011 Male gender 39 44 10 3 2 1 0 84 6 408
2011 Female gender 41 41 12 3 2 0 0 83 6 884
2008 Male gender 45 38 9 4 3 1 0 84 7 461
2008 Female gender 42 42 9 4 2 0 0 85 6 996

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 48 33 11 4 3 0 0 81 7 398
2017 Female gender 53 32 9 3 2 1 0 85 5 854
2014 Male gender 32 43 17 6 1 0 1 75 7 427
2014 Female gender 43 39 12 4 1 1 0 83 5 924
2011 Male gender 25 43 20 8 4 1 0 68 12 408
2011 Female gender 34 38 16 8 3 1 0 72 11 884

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 43 38 12 4 3 0 0 81 7 397
2017 Female gender 50 35 8 5 2 0 0 86 6 861
2014 Male gender 30 45 17 5 2 0 1 76 8 426
2014 Female gender 42 42 10 4 2 1 0 84 6 923
2011 Male gender 21 48 17 10 3 0 0 70 13 409
2011 Female gender 32 41 16 8 3 0 0 74 11 886
2008 Male gender 37 38 14 8 2 0 0 76 11 461
2008 Female gender 44 38 9 5 3 0 0 82 8 998

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 39 28 17 7 6 3 1 70 13 395
2017 Female gender 45 26 13 7 4 5 0 75 12 856
2014 Male gender 31 31 21 10 4 3 1 64 14 426
2014 Female gender 42 28 15 7 4 4 1 74 11 924
2011 Male gender 30 33 17 11 6 4 0 65 18 409
2011 Female gender 37 27 15 10 6 4 1 67 18 884
2008 Male gender 33 28 17 10 5 5 0 66 16 459
2008 Female gender 40 26 14 9 5 5 1 70 15 998
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 Male gender 37 34 29 397
2017 Female gender 32 38 31 861
2014 Male gender 37 32 31 427
2014 Female gender 32 34 33 922
2011 Male gender 40 32 28 409
2011 Female gender 38 32 29 885

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Male gender 14 27 35 3 10 10 151
2017 Female gender 8 31 28 6 17 10 271
2014 Male gender 8 32 39 10 9999 11 157
2014 Female gender 15 37 31 4 9999 12 298
2011 Male gender 18 26 45 6 9999 5 165
2011 Female gender 16 33 36 5 9999 10 334
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Male gender 12 88 397
2017 Female gender 14 86 860
2014 Male gender 14 86 427
2014 Female gender 18 82 923

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 Male gender 46 50
2017 Female gender 47 125
2014 Male gender 41 57
2014 Female gender 39 167

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Male gender 69 50
2017 Female gender 68 125
2014 Male gender 65 57
2014 Female gender 67 167

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 Female gender 5 125
2014 Female gender 6 167

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Male gender 0 50
2017 Female gender 0 125
2014 Male gender 0 57
2014 Female gender 0 167

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 Male gender 0 50

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 Female gender 8 125
2014 Male gender 10 57

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 Male gender 40 50
2017 Female gender 35 125
2014 Male gender 44 59
2014 Female gender 38 167

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 Male gender 40 50
2017 Female gender 40 125
2014 Male gender 50 59
2014 Female gender 48 167

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 Male gender 45 50
2017 Female gender 40 125
2014 Male gender 40 59
2014 Female gender 40 167

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 Male gender 55 50
2017 Female gender 38 125
2014 Male gender 43 59
2014 Female gender 38 167

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 Male gender 27 50
2017 Female gender 26 125
2014 Male gender 18 59
2014 Female gender 23 167

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 Male gender 58 50
2017 Female gender 61 125
2014 Male gender 54 59
2014 Female gender 57 167

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 Male gender 29 50
2017 Female gender 30 125
2014 Male gender 32 59
2014 Female gender 33 167

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 Male gender 0 50
2017 Female gender 8 125
2014 Female gender 6 167

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic
(%)
Total responses
2017 Female gender 9 125
2014 Male gender 12 59
2014 Female gender 7 167

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 Male gender 38 50
2017 Female gender 46 125
2014 Male gender 43 59
2014 Female gender 41 167

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 Male gender 17 50
2017 Female gender 28 125
2014 Male gender 25 59
2014 Female gender 22 167

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Male gender 23 50
2017 Female gender 14 125
2014 Male gender 15 59
2014 Female gender 12 167

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Male gender 58 50
2017 Female gender 61 125
2014 Male gender 54 59
2014 Female gender 63 167

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 Male gender 23 50
2017 Female gender 38 125
2014 Male gender 20 59
2014 Female gender 36 167

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 Male gender 15 50
2017 Female gender 13 125
2014 Male gender 11 59
2014 Female gender 9 167

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Male gender 12 50
2017 Female gender 11 125
2014 Male gender 19 59
2014 Female gender 14 167

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 Male gender 16 50
2017 Female gender 17 125
2014 Male gender 19 59
2014 Female gender 19 167

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 Male gender 15 50
2017 Female gender 17 125
2014 Male gender 19 59
2014 Female gender 16 167

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Male gender 12 50
2017 Female gender 15 125
2014 Female gender 19 167

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Male gender 29 50
2017 Female gender 21 125
2014 Male gender 25 59
2014 Female gender 14 167

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 Male gender 16 48
2017 Female gender 12 124
2014 Male gender 15 58
2014 Female gender 11 164

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Male gender 20 48
2017 Female gender 19 124
2014 Male gender 22 58
2014 Female gender 15 164

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 Female gender 6 124
2014 Male gender 10 58
2014 Female gender 8 164

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic
(%)
Total responses
2017 Female gender 8 124
2014 Female gender 9 164

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2017 Male gender 11 48
2017 Female gender 13 124
2014 Male gender 10 58
2014 Female gender 16 164

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 Male gender 11 48
2017 Female gender 14 124
2014 Female gender 12 164

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic
(%)
Total responses
2017 Female gender 24 124
2014 Female gender 19 164

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 Female gender 9 124
2014 Male gender 10 58
2014 Female gender 4 164

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic
(%)
Total responses
2017 Female gender 13 124
2014 Male gender 8 58
2014 Female gender 16 164

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Male gender 50 48
2017 Female gender 35 124
2014 Male gender 34 58
2014 Female gender 26 164

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 Female gender 9 124
2014 Male gender 12 58
2014 Female gender 12 164

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Male gender 52 48
2017 Female gender 49 124
2014 Male gender 40 58
2014 Female gender 48 164

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 Male gender 0 48
2014 Male gender 0 58

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Male gender 63 48
2017 Female gender 47 124
2014 Male gender 45 58
2014 Female gender 50 164

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 Male gender 0 48

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Male gender 10 48
2017 Female gender 12 124
2014 Male gender 12 58
2014 Female gender 10 164

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Male gender 92 8 50
2017 Female gender 85 15 125

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 14 20 18 4 5 30 9 55 14 397
2017 Female gender 13 16 15 6 4 37 9 54 18 860
2014 Male gender 15 17 19 4 4 34 7 55 14 427
2014 Female gender 14 16 16 6 5 34 10 53 18 921

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 31 35 17 5 3 10 0 74 8 396
2017 Female gender 29 34 15 4 3 14 1 74 9 859
2014 Male gender 28 32 19 3 2 14 2 71 7 427
2014 Female gender 28 30 18 4 3 16 1 70 8 921
2011 Male gender 30 34 16 4 2 12 1 74 7 409
2011 Female gender 30 37 15 7 3 9 0 74 10 885
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 23 47 13 4 4 3 8 77 8 398
2017 Female gender 25 45 10 6 2 1 10 79 10 861
2014 Male gender 19 46 14 8 2 2 10 74 11 427
2014 Female gender 23 48 13 5 1 2 8 79 7 923
2011 Male gender 18 49 13 9 2 2 7 74 12 409
2011 Female gender 25 51 10 5 1 1 7 82 7 884
2008 Male gender 18 44 13 10 4 1 10 70 16 459
2008 Female gender 25 48 11 7 2 1 5 78 10 998

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 9 21 24 3 3 30 10 50 10 397
2017 Female gender 10 19 16 3 2 32 17 57 12 858
2014 Male gender 7 15 24 5 3 32 13 41 15 427
2014 Female gender 7 16 22 5 3 32 15 43 15 924
2011 Male gender 8 17 22 5 4 34 11 45 16 409
2011 Female gender 8 20 20 6 3 30 13 51 14 884

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 38 35 9 1 0 10 8 88 1 397
2017 Female gender 41 30 6 2 1 9 10 89 3 859
2014 Male gender 27 34 16 3 0 8 11 77 4 426
2014 Female gender 37 33 10 2 1 10 7 84 4 924
2011 Male gender 32 36 9 2 0 13 7 86 3 409
2011 Female gender 37 35 9 2 1 9 7 86 4 884
2008 Male gender 29 34 13 2 2 11 9 80 4 461
2008 Female gender 36 35 11 3 0 9 6 84 4 996

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 31 34 12 2 1 12 8 81 3 398
2017 Female gender 33 30 9 3 1 15 10 84 5 862
2014 Male gender 22 33 17 5 0 13 9 71 7 427
2014 Female gender 30 33 13 3 1 14 7 79 5 923
2011 Male gender 27 34 12 3 2 17 6 79 6 408
2011 Female gender 29 38 12 2 1 12 7 82 4 884
2008 Male gender 35 29 9 6 2 11 8 79 10 461
2008 Female gender 36 34 12 5 1 7 4 79 7 998
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Male gender 6 94 396
2017 Female gender 6 94 860
2014 Male gender 6 94 427
2014 Female gender 5 95 922

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2017 Male gender 22 23
2017 Female gender 33 50
2014 Male gender 44 26
2014 Female gender 30 45

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Male gender 90 23
2017 Female gender 84 50
2014 Male gender 68 26
2014 Female gender 87 45

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 Male gender 0 23
2014 Male gender 0 26

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Male gender 0 23
2017 Female gender 0 50
2014 Male gender 0 26
2014 Female gender 0 45

Question 77a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic
(%)
Total responses
2017 Male gender 31 23
2017 Female gender 28 50
2014 Male gender 25 26

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Demographic
(%)
Total responses
2017 Male gender 34 23
2017 Female gender 17 50
2014 Male gender 29 26
2014 Female gender 13 45

Question 77c. Please indicate the type of discrimination you experienced. ...Colour

Survey year Demographic
(%)
Total responses
2017 Male gender 20 23
2017 Female gender 12 50

Question 77e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic
(%)
Total responses
2017 Male gender 21 23
2017 Female gender 35 50
2014 Female gender 35 45

Question 77f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic
(%)
Total responses
2017 Male gender 34 23
2017 Female gender 23 50
2014 Female gender 15 45

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic
(%)
Total responses
2017 Female gender 0 50
2014 Female gender 0 45

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2017 Male gender 0 23
2017 Female gender 0 50

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status

Survey year Demographic
(%)
Total responses
2017 Male gender 0 23
2017 Female gender 0 50

Question 77j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Demographic
(%)
Total responses
2017 Female gender 19 50
2014 Female gender 24 45

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2017 Male gender 0 23
2017 Female gender 0 50

Question 77l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Demographic
(%)
Total responses
2017 Female gender 14 50
2014 Female gender 10 45

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 Male gender 0 23
2014 Male gender 0 26
2014 Female gender 0 45

Question 77n. Please indicate the type of discrimination you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Male gender 35 23
2017 Female gender 23 50
2014 Male gender 30 26
2014 Female gender 35 45

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Male gender 45 23
2017 Female gender 39 50
2014 Male gender 22 26
2014 Female gender 32 45

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2017 Male gender 21 23
2017 Female gender 15 50
2014 Male gender 0 26
2014 Female gender 26 45

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Female gender 12 50
2014 Female gender 15 45

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 Female gender 14 50

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic
(%)
Total responses
2017 Female gender 10 50
2014 Female gender 10 45

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Male gender 42 23
2017 Female gender 41 50
2014 Male gender 56 26
2014 Female gender 49 45

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Female gender 12 48
2014 Male gender 20 25
2014 Female gender 13 44

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.

Survey year Demographic
(%)
Total responses
2017 Male gender 0 22
2014 Male gender 0 25

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic
(%)
Total responses
2017 Male gender 0 22
2017 Female gender 10 48
2014 Male gender 0 25

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Male gender 49 22
2017 Female gender 16 48
2014 Male gender 35 25
2014 Female gender 33 44

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 Female gender 0 48
2014 Male gender 0 25

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Male gender 63 22
2017 Female gender 41 48
2014 Male gender 48 25
2014 Female gender 44 44

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Male gender 74 22
2017 Female gender 66 48
2014 Male gender 76 25
2014 Female gender 65 44

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 Male gender 0 22

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Male gender 80 20 23
2017 Female gender 100 0 50

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 16 19 21 2 2 34 7 58 7 398
2017 Female gender 14 17 14 2 2 41 9 63 8 860
2014 Male gender 16 16 20 1 1 41 7 59 4 427
2014 Female gender 14 13 19 2 1 42 10 54 7 923

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 31 39 14 2 2 11 1 79 5 396
2017 Female gender 32 34 12 2 2 16 2 81 4 859
2014 Male gender 28 33 17 2 1 17 2 75 4 427
2014 Female gender 28 32 15 2 1 20 2 77 4 923
2011 Male gender 34 35 13 2 1 14 1 81 3 409
2011 Female gender 34 38 11 4 1 11 0 81 6 886
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 25 20 23 14 16 0 2 46 31 397
2017 Female gender 18 20 21 16 22 1 2 39 39 859

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 13 30 29 17 10 0 1 44 27 398
2017 Female gender 17 26 29 16 13 0 0 43 29 861

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 16 29 25 18 10 0 2 47 28 397
2017 Female gender 23 26 24 15 10 0 1 50 26 858

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 17 24 27 19 10 0 3 42 30 397
2017 Female gender 21 24 24 15 14 1 1 46 30 862

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 38 29 16 5 4 0 7 72 10 398
2017 Female gender 40 22 15 7 6 1 9 69 14 859

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 28 32 24 11 4 0 1 61 15 398
2017 Female gender 29 27 22 12 9 0 1 57 22 858

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 25 34 22 13 4 1 2 60 17 398
2017 Female gender 31 30 20 10 5 1 2 63 16 857

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 20 32 27 13 6 1 1 53 19 397
2017 Female gender 25 32 20 13 8 1 1 59 21 856

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 25 31 23 13 7 0 1 57 20 398
2017 Female gender 28 29 21 13 6 0 2 58 20 858

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 25 35 23 10 4 0 1 61 15 397
2017 Female gender 34 30 19 8 6 1 2 66 14 856

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 57 27 11 2 1 0 2 85 4 398
2017 Female gender 57 23 11 5 2 0 2 82 7 860

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 75 12 4 2 2 1 4 91 4 396
2017 Female gender 76 9 5 3 3 0 4 89 6 860

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 59 25 10 3 1 0 3 86 3 397
2017 Female gender 58 25 9 3 2 0 3 86 5 861

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 60 20 8 5 4 0 3 83 9 395
2017 Female gender 61 17 9 5 4 0 3 81 9 858

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 54 18 3 2 0 0 23 94 3 397
2017 Female gender 57 10 4 2 1 0 26 90 5 857

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 68 20 5 1 0 1 5 93 1 397
2017 Female gender 69 15 6 1 0 0 8 92 2 853

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 66 16 5 5 4 0 3 85 9 398
2017 Female gender 66 13 7 5 4 0 6 83 9 861

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 48 30 12 5 3 0 2 80 7 394
2017 Female gender 51 25 15 4 2 0 3 78 7 857

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 9 34 39 13 5 0 0 43 18 397
2017 Female gender 10 32 39 12 6 0 0 42 18 861

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 6 20 38 25 12 0 0 37 25 398
2017 Female gender 7 18 40 22 11 0 0 33 26 859

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 36 44 10 3 2 5 0 84 6 397
2017 Female gender 41 44 8 3 2 2 0 87 5 857

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 19 49 16 9 5 2 0 69 15 396
2017 Female gender 26 47 12 9 4 2 0 74 13 862
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Male gender 13 87 396
2017 Female gender 15 85 862
2014 Male gender 9 91 427
2014 Female gender 14 86 922

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Male gender 85 15 53
2017 Female gender 86 14 137
2014 Male gender 88 12 40
2014 Female gender 80 20 131

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 53 28 12 4 2 0 0 81 7 44
2017 Female gender 49 37 7 3 3 1 0 87 6 118
2014 Male gender 47 40 3 4 3 3 0 90 7 35
2014 Female gender 62 27 2 7 0 0 2 91 7 106
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 31 25 20 7 11 4 2 33 67 398
2017 Female gender 28 22 20 13 13 2 1 29 71 861

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 Male gender 22 250
2017 Female gender 24 579

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Male gender 35 250
2017 Female gender 42 579

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Male gender 15 250
2017 Female gender 24 579

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 Male gender 42 250
2017 Female gender 44 579

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 Male gender 9 250
2017 Female gender 10 579

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 Male gender 39 250
2017 Female gender 39 579

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 Male gender 5 50 18 11 7 9 247
2017 Female gender 6 46 21 9 6 11 562

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 16 28 19 17 11 3 7 48 31 252
2017 Female gender 20 24 13 16 13 2 12 51 34 583

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Male gender 5 9 14 22 44 2 5 14 71 252
2017 Female gender 4 6 9 18 51 2 9 11 79 583
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