2017 Public Service Employee Survey Results for Canadian Heritage by Question 111. In which province or territory do you work?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	National Capital Region	42	44	4	7	2	87	9	1032
2017	Ontario (excluding National Capital Region)	35	46	4	9	6	81	15	50
2017	Quebec (excluding National Capital Region)	44	45	4	6	1	89	7	71
2017	British Columbia	25	60	9	2	4	85	6	40
2017	Manitoba	62	34	5	0	0	95	0	19
2017	New Brunswick	61	39	0	0	0	100	0	21
2017	Nova Scotia	50	50	0	0	0	100	0	10
2014	National Capital Region	35	49	6	8	2	84	10	1145
2014	Ontario (excluding National Capital Region)	26	65	2	7	0	91	7	41
2014	Quebec (excluding National Capital Region)	42	43	4	11	0	85	11	65
2014	British Columbia	34	57	0	9	0	91	9	30
2014	Saskatchewan	42	58	0	0	0	100	0	10
2014	Manitoba	62	33	5	0	0	95	0	18
2014	New Brunswick	47	39	9	5	0	86	5	21
2014	Nova Scotia	42	38	0	10	10	81	19	10

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	National Capital Region	67	25	3	4	0	0	0	92	4	1028
2017	Ontario (excluding National Capital Region)	66	29	3	0	0	0	2	97	0	49
2017	Quebec (excluding National Capital Region)	52	40	5	3	0	0	0	92	3	71
2017	British Columbia	73	23	4	0	0	0	0	96	0	39
2017	Manitoba	81	19	0	0	0	0	0	100	0	19
2017	New Brunswick	84	16	0	0	0	0	0	100	0	21
2017	Nova Scotia	100	0	0	0	0	0	0	100	0	10
2014	National Capital Region	64	28	3	2	1	0	0	93	4	1146
2014	Ontario (excluding National Capital Region)	79	16	3	0	0	2	0	97	0	41
2014	Quebec (excluding National Capital Region)	59	32	4	1	3	0	0	92	4	65
2014	British Columbia	86	14	0	0	0	0	0	100	0	30
2014	Saskatchewan	71	19	0	10	0	0	0	90	10	10
2014	Manitoba	73	22	0	5	0	0	0	95	5	18
2014	New Brunswick	67	24	5	5	0	0	0	90	5	21
2014	Nova Scotia	90	10	0	0	0	0	0	100	0	10

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	National Capital Region	54	31	7	6	2	0	85	8	1032
2017	Ontario (excluding National Capital Region)	63	31	2	0	0	4	98	0	50
2017	Quebec (excluding National Capital Region)	50	43	5	1	0	0	94	1	71
2017	British Columbia	61	29	6	5	0	0	89	5	40
2017	Manitoba	71	14	15	0	0	0	85	0	19
2017	New Brunswick	56	40	4	0	0	0	96	0	21
2017	Nova Scotia	80	20	0	0	0	0	100	0	10
2014	National Capital Region	50	30	7	10	3	0	81	13	1146
2014	Ontario (excluding National Capital Region)	55	43	0	2	0	0	98	2	41
2014	Quebec (excluding National Capital Region)	50	35	4	10	1	0	85	11	65
2014	British Columbia	76	24	0	0	0	0	100	0	30
2014	Saskatchewan	42	39	10	10	0	0	81	10	10
2014	Manitoba	71	23	0	6	0	0	94	6	17
2014	New Brunswick	53	28	5	10	5	0	81	14	21
2014	Nova Scotia	81	19	0	0	0	0	100	0	10

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	National Capital Region	50	37	6	5	2	88	7	1031
2017	Ontario (excluding National Capital Region)	57	32	2	8	2	89	9	50
2017	Quebec (excluding National Capital Region)	45	35	5	14	1	80	15	71
2017	British Columbia	36	41	12	12	0	77	12	40
2017	Manitoba	56	33	5	5	0	90	5	19
2017	New Brunswick	60	25	5	7	4	85	11	21
2017	Nova Scotia	60	30	0	10	0	90	10	10
2014	National Capital Region	43	40	8	6	3	83	9	1146
2014	Ontario (excluding National Capital Region)	55	37	5	2	0	93	2	41
2014	Quebec (excluding National Capital Region)	43	34	9	13	1	77	14	65
2014	British Columbia	46	40	11	3	0	86	3	30
2014	Saskatchewan	71	29	0	0	0	100	0	10
2014	Manitoba	63	27	5	5	0	89	5	18
2014	New Brunswick	48	33	10	4	5	81	9	21
2014	Nova Scotia	81	10	0	0	10	90	10	10

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	National Capital Region	37	43	10	8	2	1	80	10	1032
2017	Ontario (excluding National Capital Region)	27	43	9	19	2	0	70	21	50
2017	Quebec (excluding National Capital Region)	25	48	15	12	0	0	73	12	71
2017	British Columbia	20	52	18	9	0	0	72	9	40
2017	Manitoba	67	33	0	0	0	0	100	0	19
2017	New Brunswick	34	41	8	11	7	0	75	17	21
2017	Nova Scotia	30	50	0	20	0	0	80	20	10
2014	National Capital Region	31	41	13	10	4	1	72	14	1144
2014	Ontario (excluding National Capital Region)	38	32	15	11	5	0	69	16	41
2014	Quebec (excluding National Capital Region)	38	41	15	2	5	0	78	7	65
2014	British Columbia	33	57	4	6	0	0	90	6	30
2014	Saskatchewan	29	71	0	0	0	0	100	0	10
2014	Manitoba	50	39	11	0	0	0	89	0	18
2014	New Brunswick	19	53	10	14	5	0	72	19	21
2014	Nova Scotia	51	38	10	0	0	0	90	0	10

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	National Capital Region	43	39	11	5	2	82	7	1030
2017	Ontario (excluding National Capital Region)	32	47	9	7	4	80	11	50
2017	Quebec (excluding National Capital Region)	33	42	17	5	3	75	8	70
2017	British Columbia	37	48	6	5	4	85	8	40
2017	Manitoba	53	47	0	0	0	100	0	19
2017	New Brunswick	60	30	9	0	0	91	0	21
2017	Nova Scotia	60	20	10	10	0	80	10	10
2014	National Capital Region	37	40	12	7	4	77	11	1146
2014	Ontario (excluding National Capital Region)	42	32	17	9	0	74	9	41
2014	Quebec (excluding National Capital Region)	32	41	19	5	3	73	8	65
2014	British Columbia	53	40	3	3	0	94	3	30
2014	Saskatchewan	58	29	13	0	0	87	0	10
2014	Manitoba	51	37	0	11	0	89	11	18
2014	New Brunswick	43	33	14	10	0	76	10	21
2014	Nova Scotia	61	30	10	0	0	90	0	10

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	National Capital Region	50	36	7	4	3	86	7	1027
2017	Ontario (excluding National Capital Region)	44	36	6	11	4	80	14	50
2017	Quebec (excluding National Capital Region)	37	49	11	2	1	86	4	70
2017	British Columbia	54	40	2	0	4	94	4	40
2017	Manitoba	57	38	0	5	0	95	5	19
2017	New Brunswick	70	30	0	0	0	100	0	21
2017	Nova Scotia	60	40	0	0	0	100	0	10
2014	National Capital Region	44	36	9	7	3	81	10	1146
2014	Ontario (excluding National Capital Region)	47	33	12	9	0	79	9	41
2014	Quebec (excluding National Capital Region)	32	42	14	8	5	74	12	65
2014	British Columbia	53	33	11	3	0	86	3	30
2014	Saskatchewan	71	29	0	0	0	100	0	10
2014	Manitoba	67	27	0	6	0	94	6	18
2014	New Brunswick	52	19	5	24	0	71	24	21
2014	Nova Scotia	61	39	0	0	0	100	0	10

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	National Capital Region	54	37	5	3	1	0	91	4	1030
2017	Ontario (excluding National Capital Region)	50	36	11	0	4	0	85	4	50
2017	Quebec (excluding National Capital Region)	51	40	5	3	0	1	92	3	69
2017	British Columbia	51	39	8	2	0	0	90	2	40
2017	Manitoba	71	24	5	0	0	0	95	0	19
2017	New Brunswick	64	30	7	0	0	0	93	0	21
2017	Nova Scotia	70	30	0	0	0	0	100	0	10
2014	National Capital Region	46	41	7	5	1	0	87	6	1144
2014	Ontario (excluding National Capital Region)	51	33	12	4	0	0	84	4	41
2014	Quebec (excluding National Capital Region)	50	36	13	1	0	0	86	1	65
2014	British Columbia	69	28	3	0	0	0	97	0	30
2014	Saskatchewan	52	39	0	10	0	0	90	10	10
2014	Manitoba	73	27	0	0	0	0	100	0	18
2014	New Brunswick	61	29	0	10	0	0	90	10	21
2014	Nova Scotia	81	19	0	0	0	0	100	0	10

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	National Capital Region	48	33	7	7	4	0	1	81	11	1030
2017	Ontario (excluding National Capital Region)	44	38	9	6	2	0	2	83	8	50
2017	Quebec (excluding National Capital Region)	43	42	7	8	0	0	0	86	8	70
2017	British Columbia	52	40	6	0	2	0	0	92	2	40
2017	Manitoba	53	43	0	5	0	0	0	95	5	19
2017	New Brunswick	69	22	5	4	0	0	0	91	4	21
2017	Nova Scotia	60	40	0	0	0	0	0	100	0	10
2014	National Capital Region	42	35	10	8	3	1	1	78	11	1146
2014	Ontario (excluding National Capital Region)	41	43	5	9	2	0	0	84	11	41
2014	Quebec (excluding National Capital Region)	42	38	14	0	3	0	3	83	3	65
2014	British Columbia	60	34	3	3	0	0	0	94	3	30
2014	Saskatchewan	61	39	0	0	0	0	0	100	0	10
2014	Manitoba	67	22	6	5	0	0	0	89	5	18
2014	New Brunswick	53	33	4	5	5	0	0	86	10	21
2014	Nova Scotia	71	19	10	0	0	0	0	90	0	10

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	National Capital Region	36	23	8	9	6	3	14	71	19	1028
2017	Ontario (excluding National Capital Region)	44	25	8	10	6	0	8	75	17	50
2017	Quebec (excluding National Capital Region)	42	25	16	6	4	0	7	72	11	70
2017	British Columbia	40	20	14	21	0	2	2	64	22	40
2017	Manitoba	81	9	0	5	0	0	5	95	5	19
2017	New Brunswick	41	35	11	0	4	0	9	84	4	21
2017	Nova Scotia	51	40	0	10	0	0	0	90	10	10
2014	National Capital Region	29	27	11	9	9	2	14	66	20	1146
2014	Ontario (excluding National Capital Region)	31	41	7	10	4	0	7	77	15	41
2014	Quebec (excluding National Capital Region)	33	29	10	10	5	2	11	72	16	65
2014	British Columbia	46	33	7	7	0	0	6	85	8	30
2014	Saskatchewan	52	48	0	0	0	0	0	100	0	10
2014	Manitoba	51	33	0	0	0	0	17	100	0	18
2014	New Brunswick	42	19	21	14	5	0	0	61	19	21
2014	Nova Scotia	52	29	0	10	0	0	10	89	11	10

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	National Capital Region	36	45	9	7	3	81	10	1030
2017	Ontario (excluding National Capital Region)	38	43	7	6	6	82	11	50
2017	Quebec (excluding National Capital Region)	25	54	9	6	5	80	11	71
2017	British Columbia	42	48	2	5	4	89	8	40
2017	Manitoba	38	52	10	0	0	90	0	19
2017	New Brunswick	46	50	4	0	0	96	0	21
2017	Nova Scotia	60	40	0	0	0	100	0	10
2014	National Capital Region	30	47	12	7	4	77	11	1146
2014	Ontario (excluding National Capital Region)	36	41	13	9	2	76	11	41
2014	Quebec (excluding National Capital Region)	24	48	16	10	3	71	13	65
2014	British Columbia	48	43	3	6	0	91	6	30
2014	Saskatchewan	29	58	13	0	0	87	0	10
2014	Manitoba	34	49	6	11	0	83	11	18
2014	New Brunswick	30	51	10	10	0	81	10	21
2014	Nova Scotia	61	30	0	10	0	90	10	10

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	National Capital Region	35	38	13	9	5	73	14	1029
2017	Ontario (excluding National Capital Region)	25	37	21	7	9	62	17	50
2017	Quebec (excluding National Capital Region)	27	42	21	9	1	69	10	71
2017	British Columbia	37	29	21	13	0	66	13	40
2017	Manitoba	48	42	5	5	0	90	5	19
2017	New Brunswick	62	35	0	0	4	96	4	21
2017	Nova Scotia	80	20	0	0	0	100	0	10
2014	National Capital Region	31	38	15	11	4	69	16	1146
2014	Ontario (excluding National Capital Region)	31	40	11	13	4	71	18	41
2014	Quebec (excluding National Capital Region)	24	42	18	12	4	66	16	65
2014	British Columbia	37	35	17	7	4	72	11	30
2014	Saskatchewan	10	81	0	0	10	90	10	10
2014	Manitoba	45	33	22	0	0	78	0	18
2014	New Brunswick	25	33	28	5	10	58	14	21
2014	Nova Scotia	51	39	10	0	0	90	0	10

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	National Capital Region	33	41	11	9	5	74	14	1029
2017	Ontario (excluding National Capital Region)	29	43	16	8	4	72	12	50
2017	Quebec (excluding National Capital Region)	32	44	14	8	1	76	9	71
2017	British Columbia	32	59	4	5	0	91	5	40
2017	Manitoba	56	34	10	0	0	90	0	19
2017	New Brunswick	50	45	5	0	0	95	0	21
2017	Nova Scotia	60	30	0	10	0	90	10	10

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	National Capital Region	43	42	8	4	2	1	85	7	1029
2017	Ontario (excluding National Capital Region)	44	28	19	4	6	0	72	10	50
2017	Quebec (excluding National Capital Region)	33	53	8	7	0	0	86	7	71
2017	British Columbia	42	47	9	2	0	0	89	2	40
2017	Manitoba	61	29	10	0	0	0	90	0	19
2017	New Brunswick	54	42	0	0	4	0	96	4	21
2017	Nova Scotia	70	20	0	10	0	0	90	10	10
2014	National Capital Region	37	43	11	6	2	0	81	8	1146
2014	Ontario (excluding National Capital Region)	54	28	11	7	0	0	82	7	41
2014	Quebec (excluding National Capital Region)	33	51	11	3	1	0	84	5	65
2014	British Columbia	52	42	6	0	0	0	94	0	30
2014	Saskatchewan	52	48	0	0	0	0	100	0	10
2014	Manitoba	34	61	5	0	0	0	95	0	18
2014	New Brunswick	53	33	5	0	10	0	86	10	21
2014	Nova Scotia	70	30	0	0	0	0	100	0	10

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	National Capital Region	36	39	12	7	6	75	13	1028
2017	Ontario (excluding National Capital Region)	27	44	10	9	9	71	19	50
2017	Quebec (excluding National Capital Region)	28	48	14	7	4	76	10	71
2017	British Columbia	31	40	7	18	4	71	22	39
2017	Manitoba	53	37	5	5	0	90	5	19
2017	New Brunswick	62	34	0	0	4	96	4	21
2017	Nova Scotia	90	10	0	0	0	100	0	10

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	National Capital Region	52	34	9	3	2	87	4	1028
2017	Ontario (excluding National Capital Region)	53	31	15	0	2	83	2	50
2017	Quebec (excluding National Capital Region)	45	36	15	3	1	81	4	71
2017	British Columbia	49	44	3	4	0	94	4	39
2017	Manitoba	53	42	5	0	0	95	0	19
2017	New Brunswick	70	26	4	0	0	96	0	20
2017	Nova Scotia	59	21	20	0	0	80	0	10
2014	National Capital Region	55	34	8	2	1	89	4	1145
2014	Ontario (excluding National Capital Region)	61	28	4	7	0	89	7	41
2014	Quebec (excluding National Capital Region)	41	46	9	4	0	87	4	65
2014	British Columbia	63	27	10	0	0	90	0	30
2014	Saskatchewan	81	19	0	0	0	100	0	10
2014	Manitoba	89	11	0	0	0	100	0	18
2014	New Brunswick	58	33	5	0	5	90	5	21
2014	Nova Scotia	90	0	10	0	0	90	0	10

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	National Capital Region	36	39	11	8	5	0	76	13	1028
2017	Ontario (excluding National Capital Region)	23	52	10	7	8	0	75	15	50
2017	Quebec (excluding National Capital Region)	23	48	15	13	1	0	71	14	70
2017	British Columbia	43	26	21	9	0	0	70	9	40
2017	Manitoba	29	56	0	15	0	0	85	15	19
2017	New Brunswick	48	37	4	11	0	0	85	11	20
2017	Nova Scotia	40	50	10	0	0	0	90	0	10
2014	National Capital Region	26	41	15	12	4	1	68	17	1146
2014	Ontario (excluding National Capital Region)	14	52	12	16	5	2	67	21	41
2014	Quebec (excluding National Capital Region)	18	42	22	10	6	2	61	16	65
2014	British Columbia	36	47	9	4	3	0	83	7	30
2014	Saskatchewan	10	48	23	19	0	0	58	19	10
2014	Manitoba	44	45	6	5	0	0	89	5	18
2014	New Brunswick	30	37	14	19	0	0	67	19	21
2014	Nova Scotia	32	68	0	0	0	0	100	0	10

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	National Capital Region	42	37	10	7	4	0	0	79	11	1028
2017	Ontario (excluding National Capital Region)	21	40	22	11	6	0	0	62	17	50
2017	Quebec (excluding National Capital Region)	28	41	17	12	2	0	0	69	14	71
2017	British Columbia	57	33	8	3	0	0	0	89	3	40
2017	Manitoba	43	41	15	0	0	0	0	85	0	19
2017	New Brunswick	52	44	0	0	4	0	0	96	4	20
2017	Nova Scotia	60	40	0	0	0	0	0	100	0	10
2014	National Capital Region	30	40	15	9	5	0	0	70	15	1144
2014	Ontario (excluding National Capital Region)	24	36	16	11	13	0	0	60	25	41
2014	Quebec (excluding National Capital Region)	23	38	21	11	4	2	2	63	16	65
2014	British Columbia	43	44	6	7	0	0	0	87	7	30
2014	Saskatchewan	10	48	19	23	0	0	0	58	23	10
2014	Manitoba	56	33	5	5	0	0	0	89	5	18
2014	New Brunswick	48	28	19	5	0	0	0	76	5	21
2014	Nova Scotia	51	39	0	10	0	0	0	90	10	10

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	National Capital Region	37	42	9	7	4	1	1	79	11	1028
2017	Ontario (excluding National Capital Region)	25	45	18	7	4	0	0	70	11	50
2017	Quebec (excluding National Capital Region)	25	55	14	5	1	0	0	80	6	71
2017	British Columbia	40	46	9	4	0	0	0	86	4	40
2017	Manitoba	45	45	5	5	0	0	0	90	5	18
2017	New Brunswick	48	48	4	0	0	0	0	96	0	20
2017	Nova Scotia	40	50	10	0	0	0	0	90	0	10
2014	National Capital Region	32	41	16	8	3	0	0	74	11	1144
2014	Ontario (excluding National Capital Region)	23	48	18	9	2	0	0	71	11	41
2014	Quebec (excluding National Capital Region)	28	36	26	8	1	1	0	65	9	65
2014	British Columbia	45	41	9	4	0	0	0	86	4	30
2014	Saskatchewan	61	19	19	0	0	0	0	81	0	10
2014	Manitoba	62	33	5	0	0	0	0	95	0	18
2014	New Brunswick	44	33	19	5	0	0	0	76	5	21
2014	Nova Scotia	61	39	0	0	0	0	0	100	0	10

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	National Capital Region	45	37	10	5	2	82	8	1028
2017	Ontario (excluding National Capital Region)	33	47	16	2	2	80	4	50
2017	Quebec (excluding National Capital Region)	32	47	9	9	3	79	12	70
2017	British Columbia	46	43	6	0	5	89	5	40
2017	Manitoba	62	38	0	0	0	100	0	19
2017	New Brunswick	55	41	4	0	0	96	0	20
2017	Nova Scotia	80	10	10	0	0	90	0	10
2014	National Capital Region	37	42	13	5	2	80	7	1144
2014	Ontario (excluding National Capital Region)	40	37	11	9	2	78	11	41
2014	Quebec (excluding National Capital Region)	35	46	12	4	3	81	7	65
2014	British Columbia	56	38	3	3	0	94	3	30
2014	Saskatchewan	71	29	0	0	0	100	0	10
2014	Manitoba	62	38	0	0	0	100	0	18
2014	New Brunswick	34	42	19	0	5	76	5	21
2014	Nova Scotia	70	20	10	0	0	90	0	10

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	National Capital Region	38	37	14	6	5	0	75	11	1032
2017	Ontario (excluding National Capital Region)	42	35	15	2	6	0	78	8	50
2017	Quebec (excluding National Capital Region)	47	40	9	2	0	1	89	2	71
2017	British Columbia	42	29	18	9	2	0	71	11	40
2017	Manitoba	67	19	9	5	0	0	86	5	19
2017	New Brunswick	21	67	12	0	0	0	88	0	21
2017	Nova Scotia	51	30	10	0	10	0	80	10	10
2014	National Capital Region	35	39	15	7	3	1	74	11	1146
2014	Ontario (excluding National Capital Region)	34	38	20	5	2	0	73	7	41
2014	Quebec (excluding National Capital Region)	51	36	11	1	1	0	87	3	65
2014	British Columbia	32	31	25	12	0	0	63	12	30
2014	Saskatchewan	32	68	0	0	0	0	100	0	10
2014	Manitoba	46	38	11	6	0	0	84	6	18
2014	New Brunswick	53	38	5	0	5	0	91	5	21
2014	Nova Scotia	59	41	0	0	0	0	100	0	10

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	National Capital Region	9	24	37	19	8	1	2	28	34	1027
2017	Ontario (excluding National Capital Region)	12	25	38	16	2	2	6	19	39	50
2017	Quebec (excluding National Capital Region)	1	33	35	16	10	1	4	27	36	69
2017	British Columbia	7	15	50	21	7	0	0	28	22	40
2017	Manitoba	0	9	44	28	0	18	0	35	11	19
2017	New Brunswick	4	24	43	21	8	0	0	30	28	21
2017	Nova Scotia	0	30	40	20	10	0	0	30	30	10
2014	National Capital Region	8	31	37	14	7	1	2	22	40	1141
2014	Ontario (excluding National Capital Region)	9	20	61	4	5	0	0	10	29	41
2014	Quebec (excluding National Capital Region)	0	24	49	18	3	0	6	22	26	65
2014	British Columbia	0	11	49	27	12	0	0	40	11	30
2014	Saskatchewan	0	10	48	10	32	0	0	42	10	10
2014	Manitoba	0	5	51	22	22	0	0	44	5	18
2014	New Brunswick	5	14	44	24	10	0	5	35	20	21
2014	Nova Scotia	0	0	61	19	10	0	10	32	0	10

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	National Capital Region	5	13	25	28	20	6	4	52	20	1028
2017	Ontario (excluding National Capital Region)	8	21	39	17	5	6	4	25	32	50
2017	Quebec (excluding National Capital Region)	3	7	48	26	12	3	3	40	10	69
2017	British Columbia	4	7	34	38	14	0	4	54	11	40
2017	Manitoba	0	5	15	38	24	18	0	75	6	19
2017	New Brunswick	12	12	15	35	25	0	0	60	25	20
2017	Nova Scotia	0	0	40	51	10	0	0	60	0	10
2014	National Capital Region	7	17	31	27	12	3	3	42	25	1141
2014	Ontario (excluding National Capital Region)	5	22	41	22	2	5	2	26	29	41
2014	Quebec (excluding National Capital Region)	1	21	25	32	11	4	6	47	24	65
2014	British Columbia	0	7	33	30	24	3	4	57	7	30
2014	Saskatchewan	0	19	48	0	32	0	0	32	19	10
2014	Manitoba	0	0	35	49	17	0	0	65	0	18
2014	New Brunswick	14	20	24	19	24	0	0	42	34	21
2014	Nova Scotia	0	10	39	41	0	0	10	46	11	10

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	National Capital Region	17	27	31	14	7	2	3	22	46	1029
2017	Ontario (excluding National Capital Region)	25	29	34	8	0	0	4	8	57	49
2017	Quebec (excluding National Capital Region)	11	34	40	10	1	2	3	12	46	71
2017	British Columbia	16	20	45	12	4	4	0	16	37	40
2017	Manitoba	5	24	52	9	5	5	0	15	30	19
2017	New Brunswick	16	22	12	15	28	7	0	46	41	20
2017	Nova Scotia	0	10	70	11	10	0	0	20	10	10
2014	National Capital Region	26	28	28	9	6	1	2	15	56	1142
2014	Ontario (excluding National Capital Region)	32	34	19	2	8	5	0	11	70	41
2014	Quebec (excluding National Capital Region)	20	41	18	7	2	2	11	10	70	65
2014	British Columbia	10	33	43	10	3	0	0	13	43	30
2014	Saskatchewan	29	19	42	10	0	0	0	10	48	10
2014	Manitoba	5	22	62	11	0	0	0	11	27	18
2014	New Brunswick	37	19	26	9	0	9	0	10	62	21
2014	Nova Scotia	0	48	41	0	0	0	10	0	54	10

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	National Capital Region	11	21	34	20	11	1	2	32	33	1026
2017	Ontario (excluding National Capital Region)	2	29	36	20	8	0	4	30	32	49
2017	Quebec (excluding National Capital Region)	8	15	42	22	12	0	1	34	24	69
2017	British Columbia	3	16	36	23	15	0	7	41	20	40
2017	Manitoba	0	0	43	33	5	18	0	47	0	19
2017	New Brunswick	9	20	39	21	11	0	0	32	29	21
2017	Nova Scotia	0	0	40	51	10	0	0	60	0	10
2014	National Capital Region	8	24	38	19	8	1	2	28	34	1142
2014	Ontario (excluding National Capital Region)	9	18	43	19	5	0	5	26	29	41
2014	Quebec (excluding National Capital Region)	4	25	31	25	5	0	10	33	33	64
2014	British Columbia	0	13	32	37	13	0	4	52	14	30
2014	Saskatchewan	0	0	42	48	10	0	0	58	0	10
2014	Manitoba	0	7	59	22	11	0	0	34	7	18
2014	New Brunswick	10	19	29	33	5	5	0	40	30	21
2014	Nova Scotia	0	10	51	19	10	0	10	32	11	10

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	National Capital Region	17	26	26	15	9	2	4	26	46	1028
2017	Ontario (excluding National Capital Region)	19	22	38	8	4	4	4	13	45	48
2017	Quebec (excluding National Capital Region)	6	21	33	20	10	4	4	33	30	69
2017	British Columbia	9	31	16	23	13	4	5	39	44	40
2017	Manitoba	5	5	43	29	0	18	0	35	11	19
2017	New Brunswick	8	26	36	17	13	0	0	30	34	21
2017	Nova Scotia	10	20	10	41	20	0	0	60	30	10
2014	National Capital Region	20	31	27	12	7	1	2	20	53	1142
2014	Ontario (excluding National Capital Region)	23	30	30	10	8	0	0	17	52	41
2014	Quebec (excluding National Capital Region)	7	32	30	12	10	0	10	24	43	64
2014	British Columbia	7	26	51	9	3	3	0	13	34	30
2014	Saskatchewan	0	39	32	29	0	0	0	29	39	10
2014	Manitoba	0	21	51	17	11	0	0	28	21	18
2014	New Brunswick	23	28	16	19	5	9	0	26	57	21
2014	Nova Scotia	19	29	41	0	0	0	10	0	54	10

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	National Capital Region	9	20	26	22	15	3	5	40	32	1026
2017	Ontario (excluding National Capital Region)	8	23	36	22	4	2	4	28	33	49
2017	Quebec (excluding National Capital Region)	10	21	21	33	10	1	4	45	32	69
2017	British Columbia	0	10	34	24	28	0	4	54	11	40
2017	Manitoba	0	10	5	39	19	23	5	80	14	19
2017	New Brunswick	8	12	30	16	13	20	0	37	25	21
2017	Nova Scotia	0	30	20	31	20	0	0	51	30	10
2014	National Capital Region	8	20	29	24	12	2	4	39	30	1143
2014	Ontario (excluding National Capital Region)	9	34	27	21	3	5	0	26	46	41
2014	Quebec (excluding National Capital Region)	4	22	33	21	8	2	9	33	30	65
2014	British Columbia	4	14	31	31	17	0	4	49	18	30
2014	Saskatchewan	0	10	61	19	10	0	0	29	10	10
2014	Manitoba	0	0	36	52	12	0	0	64	0	17
2014	New Brunswick	18	16	24	23	5	9	4	32	40	21
2014	Nova Scotia	10	0	42	38	0	0	10	43	11	10

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	National Capital Region	14	25	30	15	10	3	3	27	41	1027
2017	Ontario (excluding National Capital Region)	19	37	22	18	2	0	2	20	57	49
2017	Quebec (excluding National Capital Region)	10	28	37	17	1	6	1	19	41	70
2017	British Columbia	25	18	38	6	7	2	4	14	46	40
2017	Manitoba	5	28	43	14	5	5	0	21	34	19
2017	New Brunswick	8	12	39	8	33	0	0	41	20	21
2017	Nova Scotia	0	49	20	11	10	10	0	23	55	10
2014	National Capital Region	17	25	35	12	6	2	2	19	44	1142
2014	Ontario (excluding National Capital Region)	20	22	21	24	10	0	2	35	44	41
2014	Quebec (excluding National Capital Region)	8	29	31	18	3	3	8	23	42	65
2014	British Columbia	7	33	42	10	3	0	4	14	42	30
2014	Saskatchewan	10	29	52	10	0	0	0	10	39	10
2014	Manitoba	5	39	22	22	11	0	0	34	44	18
2014	New Brunswick	9	33	29	14	5	9	0	21	47	21
2014	Nova Scotia	10	48	10	22	0	0	10	25	64	10

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	National Capital Region	70	23	3	2	1	1	94	3	1029
2017	Ontario (excluding National Capital Region)	67	22	7	2	0	2	91	2	50
2017	Quebec (excluding National Capital Region)	64	28	7	1	0	0	92	1	71
2017	British Columbia	70	19	2	0	8	0	89	8	40
2017	Manitoba	71	20	0	10	0	0	90	10	19
2017	New Brunswick	72	24	4	0	0	0	96	0	21
2017	Nova Scotia	80	20	0	0	0	0	100	0	10
2014	National Capital Region	70	22	3	3	1	0	92	4	1145
2014	Ontario (excluding National Capital Region)	81	12	2	4	0	0	93	4	41
2014	Quebec (excluding National Capital Region)	65	30	3	0	1	0	95	1	65
2014	British Columbia	78	19	3	0	0	0	97	0	30
2014	Saskatchewan	61	29	0	0	10	0	90	10	10
2014	Manitoba	84	11	5	0	0	0	95	0	18
2014	New Brunswick	53	33	10	0	5	0	86	5	21
2014	Nova Scotia	80	20	0	0	0	0	100	0	10

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	National Capital Region	31	31	13	7	7	6	5	70	15	1026
2017	Ontario (excluding National Capital Region)	25	32	13	11	6	8	6	66	19	50
2017	Quebec (excluding National Capital Region)	18	45	21	4	3	3	7	70	7	71
2017	British Columbia	35	38	6	14	2	5	0	77	17	40
2017	Manitoba	44	19	15	0	5	13	5	76	6	19
2017	New Brunswick	35	22	0	15	0	8	21	79	21	21
2017	Nova Scotia	60	0	10	0	0	30	0	86	0	10
2014	National Capital Region	30	32	14	9	5	4	5	69	16	1145
2014	Ontario (excluding National Capital Region)	40	33	16	9	2	0	0	73	11	41
2014	Quebec (excluding National Capital Region)	23	30	19	16	7	2	3	56	24	65
2014	British Columbia	59	27	3	0	0	7	3	97	0	30
2014	Saskatchewan	10	48	13	19	0	0	10	64	21	10
2014	Manitoba	78	11	0	0	0	0	11	100	0	18
2014	New Brunswick	23	53	0	10	0	9	5	89	11	21
2014	Nova Scotia	48	42	10	0	0	0	0	90	0	10

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	National Capital Region	52	29	7	6	4	1	82	11	1027
2017	Ontario (excluding National Capital Region)	50	36	4	5	6	0	85	11	50
2017	Quebec (excluding National Capital Region)	47	34	13	3	3	0	82	5	71
2017	British Columbia	53	32	9	2	4	0	84	7	40
2017	Manitoba	48	29	0	18	5	0	77	23	19
2017	New Brunswick	77	19	0	0	4	0	96	4	21
2017	Nova Scotia	80	0	20	0	0	0	80	0	10
2014	National Capital Region	49	32	10	6	3	0	81	9	1143
2014	Ontario (excluding National Capital Region)	50	30	9	9	2	0	80	11	41
2014	Quebec (excluding National Capital Region)	43	27	18	3	6	4	72	9	65
2014	British Columbia	54	32	7	7	0	0	86	7	30
2014	Saskatchewan	52	39	10	0	0	0	90	0	10
2014	Manitoba	77	17	6	0	0	0	94	0	18
2014	New Brunswick	62	33	0	5	0	0	95	5	21
2014	Nova Scotia	71	20	0	0	0	10	100	0	10

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	National Capital Region	40	38	9	8	4	1	0	79	12	1026
2017	Ontario (excluding National Capital Region)	35	37	11	8	6	4	0	75	14	50
2017	Quebec (excluding National Capital Region)	34	48	13	3	3	0	0	82	5	70
2017	British Columbia	42	35	7	12	4	0	0	77	16	40
2017	Manitoba	56	34	0	10	0	0	0	90	10	18
2017	New Brunswick	60	27	0	0	4	9	0	96	4	21
2017	Nova Scotia	60	30	0	0	0	10	0	100	0	10
2014	National Capital Region	31	42	14	9	2	1	1	75	11	1145
2014	Ontario (excluding National Capital Region)	34	37	23	7	0	0	0	70	7	41
2014	Quebec (excluding National Capital Region)	36	34	16	11	1	2	0	72	12	65
2014	British Columbia	50	37	10	3	0	0	0	87	3	30
2014	Saskatchewan	52	29	0	19	0	0	0	81	19	10
2014	Manitoba	71	29	0	0	0	0	0	100	0	18
2014	New Brunswick	28	48	10	14	0	0	0	76	14	21
2014	Nova Scotia	61	39	0	0	0	0	0	100	0	10

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	National Capital Region	34	31	12	6	5	10	1	74	13	1029
2017	Ontario (excluding National Capital Region)	31	25	15	11	13	6	0	59	25	50
2017	Quebec (excluding National Capital Region)	23	40	14	12	0	9	1	71	13	71
2017	British Columbia	35	38	6	9	9	2	0	75	19	40
2017	Manitoba	43	29	5	0	0	22	0	93	0	19
2017	New Brunswick	28	25	17	11	4	16	0	63	17	21
2017	Nova Scotia	30	40	0	0	0	30	0	100	0	10
2014	National Capital Region	29	32	16	9	4	7	2	67	15	1145
2014	Ontario (excluding National Capital Region)	26	26	26	7	9	7	0	56	17	41
2014	Quebec (excluding National Capital Region)	21	27	19	18	6	8	2	53	27	64
2014	British Columbia	46	12	21	17	0	3	0	60	18	30
2014	Saskatchewan	19	29	23	19	0	10	0	54	21	10
2014	Manitoba	77	18	0	0	0	6	0	100	0	18
2014	New Brunswick	14	32	20	14	5	14	0	54	22	21
2014	Nova Scotia	42	29	0	0	0	29	0	100	0	10

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	National Capital Region	14	26	15	13	8	20	4	52	28	1028
2017	Ontario (excluding National Capital Region)	16	28	18	15	4	19	0	54	23	50
2017	Quebec (excluding National Capital Region)	7	32	22	16	4	14	4	48	24	71
2017	British Columbia	25	29	15	11	4	11	6	64	18	40
2017	Manitoba	15	20	9	9	0	33	14	65	17	19
2017	New Brunswick	20	8	4	7	8	45	8	61	31	21
2017	Nova Scotia	20	10	10	0	0	60	0	75	0	10
2014	National Capital Region	12	25	21	13	9	15	5	46	28	1144
2014	Ontario (excluding National Capital Region)	17	27	32	11	7	7	0	47	19	41
2014	Quebec (excluding National Capital Region)	14	20	15	25	9	13	5	42	41	65
2014	British Columbia	29	16	21	15	0	14	4	55	19	30
2014	Saskatchewan	0	29	19	10	10	23	10	43	29	10
2014	Manitoba	33	18	11	11	0	11	17	70	15	18
2014	New Brunswick	9	33	20	10	0	28	0	59	13	21
2014	Nova Scotia	13	29	0	19	0	29	10	69	31	10

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	National Capital Region	50	36	7	4	3	86	7	1026
2017	Ontario (excluding National Capital Region)	52	28	8	9	4	80	13	50
2017	Quebec (excluding National Capital Region)	48	42	5	4	0	91	4	71
2017	British Columbia	43	41	2	14	0	84	14	40
2017	Manitoba	67	33	0	0	0	100	0	19
2017	New Brunswick	84	8	0	4	4	92	8	21
2017	Nova Scotia	90	10	0	0	0	100	0	10
2014	National Capital Region	48	38	8	4	2	86	6	1146
2014	Ontario (excluding National Capital Region)	49	37	11	2	0	87	2	41
2014	Quebec (excluding National Capital Region)	41	43	7	6	3	84	9	65
2014	British Columbia	66	24	7	3	0	90	3	30
2014	Saskatchewan	39	48	13	0	0	87	0	10
2014	Manitoba	78	16	5	0	0	95	0	18
2014	New Brunswick	57	38	5	0	0	95	0	21
2014	Nova Scotia	80	20	0	0	0	100	0	10

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	National Capital Region	44	36	9	7	3	1	0	81	10	1031
2017	Ontario (excluding National Capital Region)	39	39	14	2	4	2	0	79	6	50
2017	Quebec (excluding National Capital Region)	30	41	17	10	0	1	0	72	11	70
2017	British Columbia	46	34	8	9	2	0	0	80	11	40
2017	Manitoba	58	37	0	0	5	0	0	95	5	19
2017	New Brunswick	48	52	0	0	0	0	0	100	0	21
2017	Nova Scotia	70	10	10	10	0	0	0	80	10	10
2014	National Capital Region	40	37	12	7	3	0	1	78	10	1145
2014	Ontario (excluding National Capital Region)	52	37	4	7	0	0	0	89	7	41
2014	Quebec (excluding National Capital Region)	33	31	26	7	0	0	3	66	7	65
2014	British Columbia	49	41	6	3	0	0	0	91	3	30
2014	Saskatchewan	48	29	10	13	0	0	0	77	13	10
2014	Manitoba	66	24	5	5	0	0	0	89	5	18
2014	New Brunswick	38	42	0	5	5	10	0	89	11	21
2014	Nova Scotia	71	19	10	0	0	0	0	90	0	10

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	National Capital Region	52	31	9	4	2	2	0	85	6	1029
2017	Ontario (excluding National Capital Region)	56	28	5	0	4	6	2	90	4	50
2017	Quebec (excluding National Capital Region)	37	47	11	5	0	0	0	83	5	70
2017	British Columbia	51	35	8	7	0	0	0	85	7	40
2017	Manitoba	80	15	0	0	5	0	0	95	5	19
2017	New Brunswick	67	24	0	8	0	0	0	92	8	21
2017	Nova Scotia	40	40	20	0	0	0	0	80	0	10
2014	National Capital Region	46	33	13	3	2	2	1	81	5	1146
2014	Ontario (excluding National Capital Region)	62	29	2	7	0	0	0	91	7	41
2014	Quebec (excluding National Capital Region)	37	32	20	3	1	6	0	75	4	65
2014	British Columbia	70	26	4	0	0	0	0	96	0	30
2014	Saskatchewan	68	23	10	0	0	0	0	90	0	10
2014	Manitoba	84	16	0	0	0	0	0	100	0	18
2014	New Brunswick	43	28	14	5	0	10	0	79	5	21
2014	Nova Scotia	71	19	10	0	0	0	0	90	0	10

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	National Capital Region	49	35	7	5	3	0	85	8	1032
2017	Ontario (excluding National Capital Region)	40	50	2	4	2	2	92	6	50
2017	Quebec (excluding National Capital Region)	33	47	13	6	0	1	80	7	70
2017	British Columbia	44	41	10	2	2	0	85	4	40
2017	Manitoba	62	33	0	0	5	0	95	5	19
2017	New Brunswick	48	39	9	4	0	0	87	4	21
2017	Nova Scotia	60	30	0	10	0	0	90	10	10
2014	National Capital Region	46	34	12	5	3	0	81	8	1146
2014	Ontario (excluding National Capital Region)	61	21	11	7	0	0	82	7	41
2014	Quebec (excluding National Capital Region)	38	36	9	12	2	3	76	14	64
2014	British Columbia	66	24	10	0	0	0	90	0	30
2014	Saskatchewan	61	39	0	0	0	0	100	0	10
2014	Manitoba	82	18	0	0	0	0	100	0	18
2014	New Brunswick	30	47	14	5	0	5	80	5	21
2014	Nova Scotia	71	19	10	0	0	0	90	0	10

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	National Capital Region	82	15	1	1	1	0	97	2	1031
2017	Ontario (excluding National Capital Region)	81	11	2	0	2	4	96	2	50
2017	Quebec (excluding National Capital Region)	78	19	3	0	0	0	97	0	70
2017	British Columbia	81	8	2	9	0	0	89	9	39
2017	Manitoba	85	5	0	5	5	0	90	10	19
2017	New Brunswick	92	8	0	0	0	0	100	0	20
2017	Nova Scotia	100	0	0	0	0	0	100	0	10
2014	National Capital Region	80	15	2	1	1	1	96	2	1146
2014	Ontario (excluding National Capital Region)	82	9	2	4	0	2	93	5	41
2014	Quebec (excluding National Capital Region)	80	17	0	3	0	0	97	3	65
2014	British Columbia	87	9	4	0	0	0	96	0	30
2014	Saskatchewan	61	29	0	0	0	10	100	0	10
2014	Manitoba	89	11	0	0	0	0	100	0	18
2014	New Brunswick	76	24	0	0	0	0	100	0	21
2014	Nova Scotia	90	10	0	0	0	0	100	0	10

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	National Capital Region	53	25	8	6	4	2	4	82	10	1030
2017	Ontario (excluding National Capital Region)	70	24	2	2	2	0	0	94	4	49
2017	Quebec (excluding National Capital Region)	44	36	10	1	3	3	4	85	4	71
2017	British Columbia	73	18	2	0	0	4	2	98	0	40
2017	Manitoba	58	20	5	5	0	13	0	89	5	19
2017	New Brunswick	51	15	14	4	4	0	13	75	9	21
2017	Nova Scotia	70	20	0	0	0	10	0	100	0	10
2014	National Capital Region	45	27	8	6	4	3	7	80	11	1146
2014	Ontario (excluding National Capital Region)	66	22	7	0	0	2	2	93	0	41
2014	Quebec (excluding National Capital Region)	45	20	13	7	3	3	8	73	12	65
2014	British Columbia	73	20	0	3	0	0	4	97	3	30
2014	Saskatchewan	81	10	10	0	0	0	0	90	0	10
2014	Manitoba	72	18	0	0	0	5	5	100	0	18
2014	New Brunswick	41	30	5	5	0	10	10	88	6	20
2014	Nova Scotia	90	10	0	0	0	0	0	100	0	10

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	National Capital Region	58	27	6	4	3	1	87	7	1029
2017	Ontario (excluding National Capital Region)	61	28	6	0	4	2	90	4	50
2017	Quebec (excluding National Capital Region)	44	37	11	5	1	1	83	6	71
2017	British Columbia	68	21	2	4	4	0	89	9	40
2017	Manitoba	53	28	15	0	5	0	81	5	19
2017	New Brunswick	74	26	0	0	0	0	100	0	21
2017	Nova Scotia	80	10	10	0	0	0	90	0	10

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	National Capital Region	60	24	8	3	3	1	85	7	1030
2017	Ontario (excluding National Capital Region)	56	24	11	2	4	4	83	6	50
2017	Quebec (excluding National Capital Region)	48	36	10	3	3	1	85	5	71
2017	British Columbia	77	7	9	4	2	0	84	7	40
2017	Manitoba	77	13	5	0	5	0	90	5	19
2017	New Brunswick	67	21	4	4	4	0	88	8	21
2017	Nova Scotia	70	30	0	0	0	0	100	0	10

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	National Capital Region	56	26	8	6	4	0	82	9	1031
2017	Ontario (excluding National Capital Region)	63	20	12	0	4	0	84	4	50
2017	Quebec (excluding National Capital Region)	46	38	10	4	1	0	85	5	71
2017	British Columbia	62	22	5	7	4	0	84	11	40
2017	Manitoba	68	9	18	0	5	0	77	5	19
2017	New Brunswick	60	36	0	0	4	0	96	4	21
2017	Nova Scotia	80	0	20	0	0	0	80	0	10
2014	National Capital Region	47	33	10	5	3	1	82	8	1145
2014	Ontario (excluding National Capital Region)	69	22	5	2	0	2	93	2	41
2014	Quebec (excluding National Capital Region)	45	29	22	4	0	0	74	4	65
2014	British Columbia	65	28	7	0	0	0	93	0	30
2014	Saskatchewan	71	29	0	0	0	0	100	0	10
2014	Manitoba	82	18	0	0	0	0	100	0	18
2014	New Brunswick	57	14	14	10	0	5	75	10	21
2014	Nova Scotia	71	29	0	0	0	0	100	0	10

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	National Capital Region	27	37	14	5	5	4	9	73	11	340
2017	Ontario (excluding National Capital Region)	9	56	18	18	0	0	0	65	18	11
2017	Quebec (excluding National Capital Region)	10	59	20	0	0	0	11	78	0	10
2014	National Capital Region	24	36	17	9	2	4	8	68	12	366
2014	Ontario (excluding National Capital Region)	9	36	9	27	0	0	19	56	33	11
2014	Quebec (excluding National Capital Region)	14	58	7	0	7	7	7	83	8	14

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	National Capital Region	29	39	15	6	4	7	0	74	11	1030
2017	Ontario (excluding National Capital Region)	33	33	17	9	6	2	0	67	15	49
2017	Quebec (excluding National Capital Region)	28	50	16	3	1	2	0	80	4	71
2017	British Columbia	28	40	13	7	9	2	0	70	16	40
2017	Manitoba	75	5	0	10	0	10	0	89	11	19
2017	New Brunswick	45	33	0	11	4	8	0	84	16	21
2017	Nova Scotia	70	10	0	0	0	20	0	100	0	10
2014	National Capital Region	24	40	18	7	3	8	0	70	11	1145
2014	Ontario (excluding National Capital Region)	22	30	25	18	2	2	0	54	21	41
2014	Quebec (excluding National Capital Region)	16	32	28	13	6	4	1	51	20	65
2014	British Columbia	48	25	20	4	0	3	0	75	4	30
2014	Saskatchewan	39	19	23	10	0	10	0	64	11	10
2014	Manitoba	68	22	5	0	0	6	0	95	0	18
2014	New Brunswick	23	39	19	5	5	9	0	68	11	21
2014	Nova Scotia	71	10	10	0	0	10	0	89	0	10

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	National Capital Region	26	39	18	9	6	3	0	67	15	1032
2017	Ontario (excluding National Capital Region)	23	35	14	16	8	4	0	60	25	48
2017	Quebec (excluding National Capital Region)	26	45	21	4	1	3	0	73	5	71
2017	British Columbia	27	37	15	12	9	0	0	64	22	40
2017	Manitoba	70	20	0	0	0	10	0	100	0	19
2017	New Brunswick	49	44	0	0	8	0	0	92	8	21
2017	Nova Scotia	70	30	0	0	0	0	0	100	0	10
2014	National Capital Region	22	39	21	10	5	3	0	63	15	1145
2014	Ontario (excluding National Capital Region)	25	37	23	13	2	0	0	62	16	41
2014	Quebec (excluding National Capital Region)	16	33	27	13	7	5	0	51	21	65
2014	British Columbia	37	39	17	4	0	3	0	78	4	30
2014	Saskatchewan	19	10	39	13	0	10	10	36	16	10
2014	Manitoba	72	18	11	0	0	0	0	89	0	18
2014	New Brunswick	20	42	24	5	5	5	0	65	10	21
2014	Nova Scotia	51	39	10	0	0	0	0	90	0	10

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	National Capital Region	17	40	20	11	5	7	61	18	1030
2017	Ontario (excluding National Capital Region)	18	31	30	8	10	4	51	18	49
2017	Quebec (excluding National Capital Region)	19	38	34	4	3	3	59	6	71
2017	British Columbia	18	34	29	14	5	0	52	19	40
2017	Manitoba	43	39	0	0	0	18	100	0	19
2017	New Brunswick	36	24	16	8	4	13	68	14	21
2017	Nova Scotia	50	20	0	0	0	30	100	0	10
2014	National Capital Region	15	36	25	12	5	7	55	19	1146
2014	Ontario (excluding National Capital Region)	15	38	25	11	9	2	54	21	41
2014	Quebec (excluding National Capital Region)	11	32	33	12	7	5	45	20	65
2014	British Columbia	21	36	17	21	3	3	58	24	30
2014	Saskatchewan	19	19	19	32	10	0	39	42	10
2014	Manitoba	44	39	11	0	0	6	89	0	18
2014	New Brunswick	30	37	5	14	5	9	74	21	21
2014	Nova Scotia	19	61	10	0	0	10	89	0	10

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	National Capital Region	25	34	17	10	7	6	0	63	19	1031
2017	Ontario (excluding National Capital Region)	24	37	18	8	8	6	0	64	16	49
2017	Quebec (excluding National Capital Region)	20	36	28	10	2	4	0	59	13	71
2017	British Columbia	29	26	15	17	9	4	0	57	27	40
2017	Manitoba	47	38	5	0	0	10	0	94	0	19
2017	New Brunswick	40	30	4	4	4	18	0	85	10	21
2017	Nova Scotia	60	40	0	0	0	0	0	100	0	10
2014	National Capital Region	18	32	22	13	8	7	0	54	23	1144
2014	Ontario (excluding National Capital Region)	25	26	21	13	7	7	2	55	22	41
2014	Quebec (excluding National Capital Region)	12	29	27	20	4	8	0	45	26	65
2014	British Columbia	59	9	20	11	0	0	0	69	11	30
2014	Saskatchewan	19	29	10	32	10	0	0	48	42	10
2014	Manitoba	51	27	5	0	0	17	0	94	0	18
2014	New Brunswick	20	33	28	9	10	0	0	53	19	21
2014	Nova Scotia	19	71	10	0	0	0	0	90	0	10

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	National Capital Region	20	42	17	12	6	3	64	18	1030
2017	Ontario (excluding National Capital Region)	14	37	26	12	10	2	52	22	49
2017	Quebec (excluding National Capital Region)	18	45	20	12	3	3	65	14	71
2017	British Columbia	13	39	15	20	9	2	54	30	40
2017	Manitoba	38	43	0	0	0	18	100	0	19
2017	New Brunswick	52	20	8	11	0	9	80	12	21
2017	Nova Scotia	51	40	10	0	0	0	90	0	10
2014	National Capital Region	19	40	18	13	6	4	61	20	1144
2014	Ontario (excluding National Capital Region)	23	33	20	13	11	0	55	25	41
2014	Quebec (excluding National Capital Region)	14	32	26	15	8	5	49	24	64
2014	British Columbia	37	35	17	11	0	0	71	11	30
2014	Saskatchewan	19	19	32	10	10	10	43	21	10
2014	Manitoba	38	56	0	0	0	6	100	0	18
2014	New Brunswick	25	33	9	24	9	0	58	33	21
2014	Nova Scotia	22	68	0	10	0	0	90	10	10

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	National Capital Region	30	46	13	8	2	1	77	10	1030
2017	Ontario (excluding National Capital Region)	23	48	13	10	6	0	71	16	49
2017	Quebec (excluding National Capital Region)	22	55	11	5	3	4	80	8	71
2017	British Columbia	30	43	17	10	0	0	72	10	40
2017	Manitoba	60	31	10	0	0	0	90	0	18
2017	New Brunswick	61	27	4	8	0	0	88	8	21
2017	Nova Scotia	90	10	0	0	0	0	100	0	10
2014	National Capital Region	28	46	16	6	2	2	75	9	1146
2014	Ontario (excluding National Capital Region)	34	39	16	7	0	4	77	7	41
2014	Quebec (excluding National Capital Region)	29	38	18	10	0	4	71	11	65
2014	British Columbia	50	26	15	9	0	0	76	9	30
2014	Saskatchewan	32	39	19	10	0	0	71	10	10
2014	Manitoba	56	33	11	0	0	0	89	0	18
2014	New Brunswick	48	38	5	5	5	0	86	9	21
2014	Nova Scotia	58	42	0	0	0	0	100	0	10

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	National Capital Region	40	43	10	2	1	3	0	86	3	1030
2017	Ontario (excluding National Capital Region)	55	32	5	2	4	0	2	89	6	49
2017	Quebec (excluding National Capital Region)	29	51	14	4	0	3	0	82	4	70
2017	British Columbia	51	49	0	0	0	0	0	100	0	40
2017	Manitoba	66	29	5	0	0	0	0	95	0	19
2017	New Brunswick	69	12	11	0	0	9	0	88	0	21
2017	Nova Scotia	90	10	0	0	0	0	0	100	0	10
2014	National Capital Region	34	44	12	4	1	4	0	82	5	1144
2014	Ontario (excluding National Capital Region)	52	35	7	4	2	0	0	86	7	41
2014	Quebec (excluding National Capital Region)	28	52	10	4	0	3	2	84	5	65
2014	British Columbia	62	30	7	0	0	0	0	93	0	29
2014	Saskatchewan	71	29	0	0	0	0	0	100	0	10
2014	Manitoba	73	27	0	0	0	0	0	100	0	18
2014	New Brunswick	62	29	5	5	0	0	0	90	5	21
2014	Nova Scotia	90	10	0	0	0	0	0	100	0	10

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	National Capital Region	44	37	8	5	2	3	1	84	8	1030
2017	Ontario (excluding National Capital Region)	45	37	8	4	6	0	0	82	10	49
2017	Quebec (excluding National Capital Region)	35	42	11	10	0	1	0	78	11	71
2017	British Columbia	55	29	5	11	0	0	0	85	11	40
2017	Manitoba	62	15	5	0	0	18	0	94	0	19
2017	New Brunswick	49	29	18	0	4	0	0	78	4	21
2017	Nova Scotia	70	20	10	0	0	0	0	90	0	10
2014	National Capital Region	45	39	7	4	3	2	1	86	7	1146
2014	Ontario (excluding National Capital Region)	52	42	2	4	0	0	0	93	4	41
2014	Quebec (excluding National Capital Region)	41	45	3	8	0	3	0	88	8	65
2014	British Columbia	49	41	11	0	0	0	0	89	0	30
2014	Saskatchewan	71	19	0	0	10	0	0	90	10	10
2014	Manitoba	79	21	0	0	0	0	0	100	0	18
2014	New Brunswick	53	24	5	5	5	9	0	84	10	21
2014	Nova Scotia	100	0	0	0	0	0	0	100	0	10

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	National Capital Region	29	36	15	10	4	5	1	69	15	1030
2017	Ontario (excluding National Capital Region)	21	34	17	13	6	8	0	60	21	49
2017	Quebec (excluding National Capital Region)	15	50	19	7	4	5	0	68	12	71
2017	British Columbia	35	40	4	19	2	0	0	75	21	40
2017	Manitoba	15	48	19	0	0	18	0	77	0	19
2017	New Brunswick	48	35	0	0	4	12	0	95	5	20
2017	Nova Scotia	70	20	10	0	0	0	0	90	0	10
2014	National Capital Region	26	37	20	8	4	5	1	67	12	1145
2014	Ontario (excluding National Capital Region)	32	26	20	11	2	8	0	63	15	41
2014	Quebec (excluding National Capital Region)	20	38	17	9	3	9	4	67	13	65
2014	British Columbia	39	35	19	4	0	3	0	76	4	30
2014	Saskatchewan	39	39	13	10	0	0	0	77	10	10
2014	Manitoba	18	66	16	0	0	0	0	84	0	18
2014	New Brunswick	19	44	10	10	0	19	0	77	12	21
2014	Nova Scotia	80	10	10	0	0	0	0	90	0	10

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	National Capital Region	17	20	20	12	11	14	5	47	29	1027
2017	Ontario (excluding National Capital Region)	20	24	23	4	13	12	4	53	20	49
2017	Quebec (excluding National Capital Region)	9	27	22	18	5	13	7	44	29	71
2017	British Columbia	8	21	27	21	8	14	2	34	34	40
2017	Manitoba	19	29	14	18	0	15	5	60	23	19
2017	New Brunswick	28	33	0	8	11	20	0	76	24	21
2017	Nova Scotia	30	30	20	0	0	20	0	75	0	10
2014	National Capital Region	14	22	20	14	11	14	4	45	31	1145
2014	Ontario (excluding National Capital Region)	15	24	29	11	4	10	7	46	19	41
2014	Quebec (excluding National Capital Region)	15	19	26	17	14	3	6	37	34	65
2014	British Columbia	26	13	22	6	4	25	4	55	14	30
2014	Saskatchewan	10	19	29	32	0	10	0	32	36	10
2014	Manitoba	18	49	17	5	0	11	0	75	6	18
2014	New Brunswick	14	30	19	5	9	23	0	57	18	21
2014	Nova Scotia	29	42	0	0	0	29	0	100	0	10

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	National Capital Region	58	30	6	3	0	1	2	91	3	1030
2017	Ontario (excluding National Capital Region)	59	28	7	2	2	0	2	88	4	50
2017	Quebec (excluding National Capital Region)	49	34	10	1	1	0	4	87	3	69
2017	British Columbia	62	26	2	11	0	0	0	87	11	40
2017	Manitoba	79	5	10	0	0	5	0	89	0	19
2017	New Brunswick	84	16	0	0	0	0	0	100	0	21
2017	Nova Scotia	90	10	0	0	0	0	0	100	0	10
2014	National Capital Region	53	34	7	3	1	1	1	89	5	1146
2014	Ontario (excluding National Capital Region)	75	16	2	4	0	0	2	93	5	41
2014	Quebec (excluding National Capital Region)	48	27	9	6	1	0	8	82	8	65
2014	British Columbia	59	30	11	0	0	0	0	89	0	30
2014	Saskatchewan	42	39	10	10	0	0	0	81	10	10
2014	Manitoba	78	17	5	0	0	0	0	95	0	18
2014	New Brunswick	57	28	14	0	0	0	0	86	0	21
2014	Nova Scotia	71	29	0	0	0	0	0	100	0	10

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	National Capital Region	69	22	4	1	0	2	1	95	1	1032
2017	Ontario (excluding National Capital Region)	66	18	6	2	2	2	4	89	4	50
2017	Quebec (excluding National Capital Region)	52	31	7	6	0	3	1	86	7	71
2017	British Columbia	67	25	3	6	0	0	0	92	6	40
2017	Manitoba	75	20	0	0	0	5	0	100	0	19
2017	New Brunswick	87	13	0	0	0	0	0	100	0	21
2017	Nova Scotia	80	0	0	20	0	0	0	80	20	10
2014	National Capital Region	63	28	3	1	0	2	2	95	1	1146
2014	Ontario (excluding National Capital Region)	75	20	2	0	0	0	2	98	0	41
2014	Quebec (excluding National Capital Region)	61	25	8	2	1	0	3	88	3	65
2014	British Columbia	75	17	4	0	0	4	0	96	0	30
2014	Saskatchewan	81	19	0	0	0	0	0	100	0	10
2014	Manitoba	78	22	0	0	0	0	0	100	0	18
2014	New Brunswick	62	28	10	0	0	0	0	90	0	21
2014	Nova Scotia	80	10	0	0	10	0	0	90	10	10

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	National Capital Region	28	39	15	9	4	5	1	71	14	1029
2017	Ontario (excluding National Capital Region)	24	34	8	17	13	4	0	61	31	50
2017	Quebec (excluding National Capital Region)	25	44	25	4	1	0	1	69	5	70
2017	British Columbia	39	32	14	11	4	0	0	71	15	40
2017	Manitoba	38	44	0	0	0	18	0	100	0	19
2017	New Brunswick	57	43	0	0	0	0	0	100	0	21
2017	Nova Scotia	50	50	0	0	0	0	0	100	0	10
2014	National Capital Region	23	40	19	10	5	2	1	64	16	1144
2014	Ontario (excluding National Capital Region)	31	24	16	25	2	2	0	56	28	41
2014	Quebec (excluding National Capital Region)	21	37	15	12	9	2	3	62	23	65
2014	British Columbia	33	33	18	13	0	3	0	68	14	30
2014	Saskatchewan	19	48	13	19	0	0	0	68	19	10
2014	Manitoba	39	55	0	6	0	0	0	94	6	18
2014	New Brunswick	30	28	10	19	9	5	0	60	30	21
2014	Nova Scotia	61	29	0	0	0	10	0	100	0	10

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	National Capital Region	20	31	16	15	10	4	4	55	27	1029
2017	Ontario (excluding National Capital Region)	12	24	11	22	25	2	4	38	49	50
2017	Quebec (excluding National Capital Region)	17	27	23	18	6	8	0	48	27	71
2017	British Columbia	26	16	4	42	13	0	0	42	55	40
2017	Manitoba	20	29	5	21	5	19	0	61	32	18
2017	New Brunswick	39	25	9	11	8	9	0	70	20	21
2017	Nova Scotia	40	41	10	10	0	0	0	80	10	10
2014	National Capital Region	14	28	18	19	14	3	3	45	35	1146
2014	Ontario (excluding National Capital Region)	24	19	17	29	9	2	0	44	39	41
2014	Quebec (excluding National Capital Region)	14	27	18	20	19	0	3	42	39	65
2014	British Columbia	16	25	3	36	8	12	0	47	50	30
2014	Saskatchewan	10	19	0	52	10	0	10	32	68	10
2014	Manitoba	34	32	11	17	0	0	5	70	18	18
2014	New Brunswick	20	23	5	13	29	10	0	48	47	21
2014	Nova Scotia	32	29	20	19	0	0	0	61	19	10

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	National Capital Region	24	42	19	7	3	4	69	10	1024
2017	Ontario (excluding National Capital Region)	18	51	13	9	9	0	69	19	50
2017	Quebec (excluding National Capital Region)	17	40	33	4	0	7	61	4	71
2017	British Columbia	36	34	15	12	0	4	72	12	40
2017	Manitoba	43	28	13	5	0	10	80	6	19
2017	New Brunswick	36	42	9	0	4	9	86	4	21
2017	Nova Scotia	50	50	0	0	0	0	100	0	10

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	National Capital Region	41	38	10	3	2	6	84	5	1027
2017	Ontario (excluding National Capital Region)	49	30	13	4	2	2	81	6	50
2017	Quebec (excluding National Capital Region)	29	52	14	6	0	0	80	6	71
2017	British Columbia	53	28	9	4	4	2	83	8	40
2017	Manitoba	48	19	10	0	0	23	86	0	19
2017	New Brunswick	88	8	0	0	4	0	96	4	21
2017	Nova Scotia	60	10	20	0	0	10	78	0	10
2014	National Capital Region	41	39	12	2	1	5	84	3	1144
2014	Ontario (excluding National Capital Region)	66	20	11	2	0	0	87	2	41
2014	Quebec (excluding National Capital Region)	44	41	11	3	1	0	84	4	65
2014	British Columbia	57	22	11	10	0	0	79	10	30
2014	Saskatchewan	19	48	23	10	0	0	68	10	10
2014	Manitoba	46	38	11	0	0	6	89	0	18
2014	New Brunswick	39	28	19	0	0	14	78	0	21
2014	Nova Scotia	41	39	10	10	0	0	80	10	10

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	National Capital Region	43	42	8	3	1	1	87	5	1029
2017	Ontario (excluding National Capital Region)	43	39	11	6	2	0	81	8	50
2017	Quebec (excluding National Capital Region)	28	55	17	0	0	0	83	0	71
2017	British Columbia	37	43	5	16	0	0	79	16	40
2017	Manitoba	66	29	5	0	0	0	95	0	19
2017	New Brunswick	74	22	0	0	4	0	96	4	21
2017	Nova Scotia	70	30	0	0	0	0	100	0	10
2014	National Capital Region	41	41	11	3	2	2	84	5	1146
2014	Ontario (excluding National Capital Region)	55	34	5	7	0	0	89	7	41
2014	Quebec (excluding National Capital Region)	39	38	17	5	0	2	78	5	65
2014	British Columbia	56	27	14	0	3	0	83	3	30
2014	Saskatchewan	29	48	13	0	10	0	77	10	10
2014	Manitoba	62	32	0	0	0	6	100	0	18
2014	New Brunswick	44	33	14	0	0	10	85	0	21
2014	Nova Scotia	61	29	10	0	0	0	90	0	10

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	National Capital Region	52	37	6	3	2	89	4	1031
2017	Ontario (excluding National Capital Region)	50	40	4	4	2	91	6	50
2017	Quebec (excluding National Capital Region)	44	47	8	1	0	90	1	71
2017	British Columbia	46	45	5	2	3	91	5	40
2017	Manitoba	75	25	0	0	0	100	0	19
2017	New Brunswick	80	16	0	0	4	96	4	21
2017	Nova Scotia	100	0	0	0	0	100	0	10
2014	National Capital Region	47	41	8	1	1	89	3	1144
2014	Ontario (excluding National Capital Region)	52	32	11	4	0	84	4	41
2014	Quebec (excluding National Capital Region)	44	43	10	3	0	88	3	64
2014	British Columbia	53	39	7	0	0	93	0	30
2014	Saskatchewan	61	29	10	0	0	90	0	10
2014	Manitoba	83	17	0	0	0	100	0	17
2014	New Brunswick	48	38	5	10	0	86	10	21
2014	Nova Scotia	80	20	0	0	0	100	0	10

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	National Capital Region	51	32	10	3	3	1	83	6	1023
2017	Ontario (excluding National Capital Region)	50	37	7	0	6	0	87	6	50
2017	Quebec (excluding National Capital Region)	44	38	13	3	1	1	83	4	71
2017	British Columbia	52	35	8	2	3	0	87	5	40
2017	Manitoba	62	38	0	0	0	0	100	0	19
2017	New Brunswick	77	19	0	0	4	0	96	4	21
2017	Nova Scotia	90	10	0	0	0	0	100	0	10
2014	National Capital Region	38	42	14	4	1	1	80	6	1146
2014	Ontario (excluding National Capital Region)	50	35	11	2	2	0	84	4	41
2014	Quebec (excluding National Capital Region)	34	41	17	7	1	0	74	8	65
2014	British Columbia	59	24	17	0	0	0	83	0	30
2014	Saskatchewan	39	42	19	0	0	0	81	0	10
2014	Manitoba	83	11	5	0	0	0	95	0	18
2014	New Brunswick	48	38	10	5	0	0	86	5	21
2014	Nova Scotia	90	10	0	0	0	0	100	0	10

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	National Capital Region	47	36	10	5	2	0	83	7	1030
2017	Ontario (excluding National Capital Region)	48	36	11	2	4	0	84	6	50
2017	Quebec (excluding National Capital Region)	34	56	6	3	1	0	90	4	71
2017	British Columbia	43	34	14	8	0	0	77	8	40
2017	Manitoba	67	33	0	0	0	0	100	0	19
2017	New Brunswick	84	12	0	0	4	0	96	4	21
2017	Nova Scotia	90	10	0	0	0	0	100	0	10
2014	National Capital Region	37	44	12	5	2	1	81	6	1144
2014	Ontario (excluding National Capital Region)	46	41	9	2	2	0	87	4	41
2014	Quebec (excluding National Capital Region)	29	45	17	7	1	0	74	9	65
2014	British Columbia	49	40	11	0	0	0	89	0	30
2014	Saskatchewan	61	19	19	0	0	0	81	0	10
2014	Manitoba	83	17	0	0	0	0	100	0	18
2014	New Brunswick	43	52	0	5	0	0	95	5	21
2014	Nova Scotia	90	10	0	0	0	0	100	0	10

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	National Capital Region	42	26	15	7	5	4	0	72	13	1025
2017	Ontario (excluding National Capital Region)	47	32	8	6	4	4	0	82	10	49
2017	Quebec (excluding National Capital Region)	33	38	11	7	3	8	1	78	10	71
2017	British Columbia	45	22	7	18	5	2	0	69	23	40
2017	Manitoba	55	21	24	0	0	0	0	76	0	18
2017	New Brunswick	68	19	0	0	4	9	0	96	4	21
2017	Nova Scotia	80	10	0	0	0	10	0	100	0	10
2014	National Capital Region	37	29	17	8	4	4	1	70	13	1145
2014	Ontario (excluding National Capital Region)	48	27	11	9	2	2	0	77	12	41
2014	Quebec (excluding National Capital Region)	33	27	26	7	4	3	0	62	11	65
2014	British Columbia	44	39	11	3	0	3	0	86	3	30
2014	Saskatchewan	52	19	19	0	0	0	10	79	0	10
2014	Manitoba	76	5	7	6	0	5	0	86	6	18
2014	New Brunswick	53	23	5	5	5	10	0	84	11	21
2014	Nova Scotia	61	19	0	0	0	20	0	100	0	10

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	National Capital Region	36	36	29	1030
2017	Ontario (excluding National Capital Region)	23	34	43	50
2017	Quebec (excluding National Capital Region)	24	43	33	71
2017	British Columbia	37	28	35	40
2017	Manitoba	19	39	43	19
2017	New Brunswick	25	46	29	21
2017	Nova Scotia	10	50	40	10
2014	National Capital Region	36	33	32	1144
2014	Ontario (excluding National Capital Region)	13	43	44	41
2014	Quebec (excluding National Capital Region)	31	40	29	65
2014	British Columbia	23	29	48	30
2014	Saskatchewan	10	42	48	10
2014	Manitoba	21	44	34	18
2014	New Brunswick	23	33	43	21
2014	Nova Scotia	0	61	39	10

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	National Capital Region	11	31	31	4	13	10	366
2017	Ontario (excluding National Capital Region)	8	8	33	25	9	17	12
2017	Quebec (excluding National Capital Region)	5	40	32	0	23	0	18
2017	British Columbia	6	6	25	17	23	22	13
2014	National Capital Region	13	36	35	5	9999	11	409
2014	Quebec (excluding National Capital Region)	15	30	40	4	9999	11	20

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	National Capital Region	14	86	1031
2017	Ontario (excluding National Capital Region)	12	88	49
2017	Quebec (excluding National Capital Region)	8	92	70
2017	British Columbia	17	83	40
2017	Manitoba	0	100	19
2017	Nova Scotia	0	100	10
2014	National Capital Region	18	82	1145
2014	Quebec (excluding National Capital Region)	14	86	65
2014	Saskatchewan	0	100	10
2014	Nova Scotia	0	100	10

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	National Capital Region	46	154
2014	National Capital Region	39	205

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	National Capital Region	69	154
2014	National Capital Region	67	205

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	National Capital Region	6	154
2014	National Capital Region	6	205

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	National Capital Region	0	154
2014	National Capital Region	0	205

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	National Capital Region	5	154
2014	National Capital Region	4	205

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	National Capital Region	39	154
2014	National Capital Region	42	207

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	National Capital Region	42	154
2014	National Capital Region	50	207

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	National Capital Region	42	154
2014	National Capital Region	40	207

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	National Capital Region	42	154
2014	National Capital Region	40	207

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	National Capital Region	25	154
2014	National Capital Region	22	207

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	National Capital Region	57	154
2014	National Capital Region	58	207

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	National Capital Region	32	154
2014	National Capital Region	34	207

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	National Capital Region	5	154
2014	National Capital Region	5	207

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	National Capital Region	9	154
2014	National Capital Region	9	207

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	National Capital Region	44	154
2014	National Capital Region	41	207

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	National Capital Region	26	154
2014	National Capital Region	25	207

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	National Capital Region	19	154
2014	National Capital Region	12	207

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	National Capital Region	62	154
2014	National Capital Region	61	207

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	National Capital Region	34	154
2014	National Capital Region	33	207

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	National Capital Region	15	154
2014	National Capital Region	10	207

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	National Capital Region	10	154
2014	National Capital Region	14	207

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	National Capital Region	17	154
2014	National Capital Region	19	207

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	National Capital Region	15	154
2014	National Capital Region	16	207

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	National Capital Region	16	154
2014	National Capital Region	17	207

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	National Capital Region	22	154
2014	National Capital Region	17	207

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	National Capital Region	14	151
2014	National Capital Region	12	203

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	National Capital Region	17	151
2014	National Capital Region	15	203

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	National Capital Region	7	151
2014	National Capital Region	8	203

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	National Capital Region	6	151
2014	National Capital Region	9	203

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	National Capital Region	14	151
2014	National Capital Region	14	203

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	National Capital Region	14	151
2014	National Capital Region	10	203

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	National Capital Region	18	151
2014	National Capital Region	15	203

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	National Capital Region	7	151
2014	National Capital Region	5	203

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	National Capital Region	12	151
2014	National Capital Region	14	203

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	National Capital Region	37	151
2014	National Capital Region	28	203

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	National Capital Region	10	151
2014	National Capital Region	11	203

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	National Capital Region	50	151
2014	National Capital Region	45	203

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	National Capital Region	51	151
2014	National Capital Region	51	203

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	National Capital Region	14	151
2014	National Capital Region	11	203

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	National Capital Region	87	13	154

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	National Capital Region	14	18	17	6	5	34	8	54	17	1031
2017	Ontario (excluding National Capital Region)	10	16	13	0	8	38	15	54	17	49
2017	Quebec (excluding National Capital Region)	6	13	24	6	1	28	21	39	15	70
2017	British Columbia	15	7	16	9	5	36	12	42	26	40
2017	Manitoba	14	10	5	0	0	52	19	84	0	19
2017	New Brunswick	20	16	0	4	11	41	8	71	29	21
2017	Nova Scotia	20	0	10	0	0	70	0	67	0	10
2014	National Capital Region	13	16	18	5	5	35	9	51	18	1144
2014	Ontario (excluding National Capital Region)	19	19	13	9	2	26	12	61	18	41
2014	Quebec (excluding National Capital Region)	18	18	23	3	5	26	8	54	12	65
2014	British Columbia	36	13	8	6	0	20	17	77	10	30
2014	Saskatchewan	10	10	10	10	0	29	32	50	25	10
2014	Manitoba	24	11	16	0	0	26	22	69	0	18
2014	New Brunswick	20	15	10	0	0	51	5	77	0	20
2014	Nova Scotia	29	0	10	0	0	61	0	75	0	10

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	National Capital Region	29	33	17	4	4	12	1	72	9	1029
2017	Ontario (excluding National Capital Region)	27	42	17	2	2	10	0	77	4	49
2017	Quebec (excluding National Capital Region)	22	38	13	7	0	18	3	76	8	70
2017	British Columbia	34	35	11	13	0	5	2	75	14	40
2017	Manitoba	33	37	5	0	0	25	0	94	0	19
2017	New Brunswick	39	43	4	7	4	4	0	85	11	21
2017	Nova Scotia	70	20	0	0	0	10	0	100	0	10
2014	National Capital Region	26	32	19	4	3	16	1	70	8	1144
2014	Ontario (excluding National Capital Region)	35	31	16	4	0	9	4	77	5	41
2014	Quebec (excluding National Capital Region)	31	25	20	6	5	13	0	65	12	65
2014	British Columbia	46	26	25	0	0	3	0	74	0	30
2014	Saskatchewan	29	10	19	0	0	29	13	67	0	10
2014	Manitoba	46	5	27	0	0	16	5	66	0	18
2014	New Brunswick	36	34	10	0	0	15	5	87	0	20
2014	Nova Scotia	51	20	19	0	0	10	0	79	0	10

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	National Capital Region	23	46	11	5	3	2	10	78	9	1031
2017	Ontario (excluding National Capital Region)	25	57	6	0	2	4	6	91	2	50
2017	Quebec (excluding National Capital Region)	18	42	15	12	6	0	8	65	19	71
2017	British Columbia	18	51	16	0	6	0	9	76	6	40
2017	Manitoba	57	19	0	5	0	0	19	94	6	19
2017	New Brunswick	32	39	0	20	0	9	0	78	22	21
2017	Nova Scotia	10	70	10	10	0	0	0	80	10	10
2014	National Capital Region	21	47	14	6	1	2	9	76	8	1145
2014	Ontario (excluding National Capital Region)	34	50	11	0	0	0	5	88	0	41
2014	Quebec (excluding National Capital Region)	17	58	12	6	1	0	6	80	8	65
2014	British Columbia	32	41	11	10	0	0	6	78	11	30
2014	Saskatchewan	29	58	13	0	0	0	0	87	0	10
2014	Manitoba	50	33	0	6	0	0	11	94	6	18
2014	New Brunswick	34	42	5	5	5	4	5	84	10	21
2014	Nova Scotia	30	51	0	19	0	0	0	81	19	10

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	National Capital Region	9	18	19	3	2	32	16	53	10	1027
2017	Ontario (excluding National Capital Region)	13	35	17	4	6	25	0	65	13	50
2017	Quebec (excluding National Capital Region)	6	27	24	7	1	28	7	51	12	71
2017	British Columbia	5	12	22	7	8	32	14	32	27	40
2017	Manitoba	15	19	0	0	0	42	23	100	0	19
2017	New Brunswick	20	20	8	0	4	35	13	77	8	21
2017	Nova Scotia	11	10	10	0	0	70	0	67	0	10
2014	National Capital Region	6	14	23	5	3	34	15	39	16	1146
2014	Ontario (excluding National Capital Region)	30	29	23	9	0	0	9	65	10	41
2014	Quebec (excluding National Capital Region)	14	29	20	9	1	18	8	59	14	65
2014	British Columbia	0	10	23	6	3	47	10	23	22	30
2014	Saskatchewan	19	39	42	0	0	0	0	58	0	10
2014	Manitoba	12	22	22	0	0	11	33	61	0	18
2014	New Brunswick	0	24	14	5	10	43	5	46	28	21
2014	Nova Scotia	0	22	10	10	0	38	20	53	23	10

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	National Capital Region	39	31	8	1	1	10	10	87	2	1028
2017	Ontario (excluding National Capital Region)	41	36	6	2	2	7	6	89	4	50
2017	Quebec (excluding National Capital Region)	31	49	3	3	0	7	8	94	3	71
2017	British Columbia	51	35	3	2	0	0	9	95	2	40
2017	Manitoba	43	28	0	0	5	5	19	94	6	19
2017	New Brunswick	49	31	0	0	4	16	0	95	5	21
2017	Nova Scotia	70	20	0	0	0	10	0	100	0	10
2014	National Capital Region	32	35	12	3	1	10	9	81	4	1145
2014	Ontario (excluding National Capital Region)	57	16	11	2	0	7	7	84	3	41
2014	Quebec (excluding National Capital Region)	33	37	19	1	0	3	8	77	2	65
2014	British Columbia	43	23	11	3	0	13	6	82	4	30
2014	Saskatchewan	77	10	0	0	0	13	0	100	0	10
2014	Manitoba	51	22	11	0	0	6	11	87	0	18
2014	New Brunswick	20	47	18	5	5	5	0	71	10	21
2014	Nova Scotia	41	30	0	10	0	19	0	88	12	10

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	National Capital Region	32	31	11	2	1	14	9	82	4	1032
2017	Ontario (excluding National Capital Region)	26	35	8	6	6	13	6	76	14	50
2017	Quebec (excluding National Capital Region)	24	41	11	4	0	12	8	81	5	71
2017	British Columbia	36	36	7	2	0	9	9	89	3	40
2017	Manitoba	39	15	5	5	0	18	19	85	7	19
2017	New Brunswick	45	25	4	0	4	22	0	90	5	21
2017	Nova Scotia	70	20	0	0	0	10	0	100	0	10
2014	National Capital Region	26	34	14	4	1	14	8	76	6	1145
2014	Ontario (excluding National Capital Region)	40	28	14	2	0	9	7	81	3	41
2014	Quebec (excluding National Capital Region)	24	35	21	3	1	7	8	69	6	65
2014	British Columbia	37	16	21	7	0	13	6	65	9	30
2014	Saskatchewan	68	10	0	0	0	23	0	100	0	10
2014	Manitoba	51	22	11	0	0	6	11	87	0	18
2014	New Brunswick	25	33	18	5	0	19	0	71	6	21
2014	Nova Scotia	51	19	0	0	0	29	0	100	0	10

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	National Capital Region	5	95	1030
2017	Ontario (excluding National Capital Region)	14	86	50
2017	Manitoba	0	100	19
2014	National Capital Region	5	95	1144
2014	Saskatchewan	0	100	10
2014	Manitoba	0	100	18
2014	Nova Scotia	0	100	10

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	National Capital Region	33	59
2014	National Capital Region	34	60

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	National Capital Region	86	59
2014	National Capital Region	80	60

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	National Capital Region	0	59
2014	National Capital Region	0	60

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	National Capital Region	25	59
2014	National Capital Region	17	60

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	National Capital Region	28	59
2014	National Capital Region	19	60

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	National Capital Region	17	59
2014	National Capital Region	12	60

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	National Capital Region	28	59
2014	National Capital Region	25	60

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	National Capital Region	27	59
2014	National Capital Region	14	60

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	National Capital Region	0	59

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	National Capital Region	0	59

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	National Capital Region	15	59
2014	National Capital Region	19	60

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	National Capital Region	0	59

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	National Capital Region	15	59
2014	National Capital Region	13	60

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	National Capital Region	31	59
2014	National Capital Region	32	60

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	National Capital Region	40	59
2014	National Capital Region	29	60

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	National Capital Region	18	59
2014	National Capital Region	15	60

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	National Capital Region	10	59

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	National Capital Region	13	59
2014	National Capital Region	13	60

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	National Capital Region	10	59
2014	National Capital Region	8	60

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	National Capital Region	14	59
2014	National Capital Region	8	60

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	National Capital Region	9	59
2014	National Capital Region	11	60

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	National Capital Region	41	59
2014	National Capital Region	49	60

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	National Capital Region	9	56
2014	National Capital Region	16	58

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	National Capital Region	12	56

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	National Capital Region	11	56
2014	National Capital Region	20	58

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	National Capital Region	28	56
2014	National Capital Region	33	58

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	National Capital Region	53	56
2014	National Capital Region	43	58

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	National Capital Region	69	56
2014	National Capital Region	73	58

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	National Capital Region	9	56
2014	National Capital Region	14	58

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	National Capital Region	94	6	59

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	National Capital Region	16	18	16	2	2	39	7	62	7	1031
2017	Ontario (excluding National Capital Region)	7	14	15	6	5	36	17	45	23	50
2017	Quebec (excluding National Capital Region)	5	24	23	1	0	26	21	54	3	70
2017	British Columbia	9	14	21	11	4	34	7	39	26	40
2017	Manitoba	19	10	5	0	0	47	19	86	0	19
2017	New Brunswick	16	12	4	0	4	43	21	78	11	21
2017	Nova Scotia	11	0	10	0	0	80	0	52	0	10
2014	National Capital Region	13	14	19	2	1	42	8	56	6	1145
2014	Ontario (excluding National Capital Region)	31	7	22	0	0	30	10	63	0	41
2014	Quebec (excluding National Capital Region)	12	19	23	6	1	29	10	51	12	65
2014	British Columbia	23	13	21	3	0	26	14	61	5	30
2014	Saskatchewan	0	10	29	0	0	29	32	25	0	10
2014	Manitoba	24	6	22	0	0	38	11	57	0	18
2014	New Brunswick	14	10	14	0	0	57	5	63	0	21
2014	Nova Scotia	19	0	10	0	0	71	0	67	0	10

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	National Capital Region	31	34	14	2	2	15	2	79	5	1029
2017	Ontario (excluding National Capital Region)	36	36	11	4	2	10	2	81	7	50
2017	Quebec (excluding National Capital Region)	15	52	14	1	0	16	1	81	2	70
2017	British Columbia	37	37	10	7	2	2	4	79	10	40
2017	Manitoba	51	24	5	0	0	20	0	94	0	19
2017	New Brunswick	40	43	0	0	4	13	0	95	5	21
2017	Nova Scotia	70	20	0	0	0	10	0	100	0	10
2014	National Capital Region	26	33	15	2	1	20	2	77	4	1146
2014	Ontario (excluding National Capital Region)	43	26	18	0	0	11	2	79	0	41
2014	Quebec (excluding National Capital Region)	24	36	20	6	0	12	1	70	7	64
2014	British Columbia	53	17	23	4	0	3	0	72	4	30
2014	Saskatchewan	19	19	42	0	0	19	0	48	0	10
2014	Manitoba	52	16	11	0	0	16	5	87	0	18
2014	New Brunswick	34	28	9	5	0	24	0	81	6	21
2014	Nova Scotia	51	29	0	10	0	10	0	89	11	10

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	National Capital Region	21	19	21	16	20	0	2	41	37	1029
2017	Ontario (excluding National Capital Region)	20	20	15	15	24	0	5	42	42	50
2017	Quebec (excluding National Capital Region)	14	17	30	20	16	2	1	32	37	70
2017	British Columbia	4	28	18	16	35	0	0	32	50	40
2017	Manitoba	37	29	10	10	9	0	5	70	20	19
2017	New Brunswick	35	20	14	8	16	7	0	59	26	21
2017	Nova Scotia	10	51	30	10	0	0	0	60	10	10

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	National Capital Region	15	26	29	17	13	0	41	30	1031
2017	Ontario (excluding National Capital Region)	20	27	26	16	11	0	47	27	50
2017	Quebec (excluding National Capital Region)	20	28	30	10	10	3	49	21	71
2017	British Columbia	19	26	30	18	5	2	46	23	40
2017	Manitoba	29	38	29	5	0	0	67	5	19
2017	New Brunswick	13	52	17	11	8	0	65	18	21
2017	Nova Scotia	30	21	40	0	10	0	51	10	10

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	National Capital Region	20	26	24	17	11	1	47	28	1028
2017	Ontario (excluding National Capital Region)	22	27	20	24	7	0	49	31	50
2017	Quebec (excluding National Capital Region)	16	32	27	14	9	1	49	23	71
2017	British Columbia	22	38	20	11	3	6	64	15	40
2017	Manitoba	32	49	19	0	0	0	81	0	19
2017	New Brunswick	34	33	25	0	8	0	67	8	20
2017	Nova Scotia	41	30	20	0	0	10	78	0	10

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	National Capital Region	18	23	26	18	14	0	1	41	33	1031
2017	Ontario (excluding National Capital Region)	25	11	31	21	2	4	5	40	25	50
2017	Quebec (excluding National Capital Region)	24	29	17	16	9	2	4	56	26	71
2017	British Columbia	25	41	21	7	0	0	6	71	7	40
2017	Manitoba	42	39	14	0	5	0	0	81	5	19
2017	New Brunswick	27	41	27	0	4	0	0	69	4	21
2017	Nova Scotia	30	10	30	10	10	0	10	45	22	10

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	National Capital Region	38	23	17	7	6	1	9	68	14	1030
2017	Ontario (excluding National Capital Region)	47	27	13	2	6	0	5	78	8	50
2017	Quebec (excluding National Capital Region)	40	25	13	5	5	1	11	74	12	71
2017	British Columbia	42	35	10	2	2	0	9	84	5	40
2017	Manitoba	48	33	19	0	0	0	0	81	0	19
2017	New Brunswick	59	33	0	0	0	0	8	100	0	21
2017	Nova Scotia	41	30	10	10	0	0	10	78	11	10

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	National Capital Region	27	28	23	13	8	1	56	21	1029
2017	Ontario (excluding National Capital Region)	45	25	8	10	12	0	71	21	49
2017	Quebec (excluding National Capital Region)	32	31	23	5	9	0	63	14	71
2017	British Columbia	33	36	18	7	6	0	69	13	40
2017	Manitoba	19	42	24	14	0	0	61	14	19
2017	New Brunswick	30	34	12	20	4	0	64	24	21
2017	Nova Scotia	40	40	10	10	0	0	80	10	10

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	National Capital Region	30	31	20	11	5	1	2	62	17	1028
2017	Ontario (excluding National Capital Region)	18	35	22	12	12	0	2	54	24	49
2017	Quebec (excluding National Capital Region)	27	29	24	12	3	3	2	59	16	71
2017	British Columbia	22	38	30	6	0	0	4	62	7	40
2017	Manitoba	29	44	14	13	0	0	0	73	13	19
2017	New Brunswick	40	39	4	4	4	9	0	87	9	21
2017	Nova Scotia	60	20	20	0	0	0	0	80	0	10

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	National Capital Region	24	31	23	13	8	1	1	56	21	1027
2017	Ontario (excluding National Capital Region)	16	29	30	16	8	2	0	46	24	49
2017	Quebec (excluding National Capital Region)	25	22	24	19	5	0	4	49	26	70
2017	British Columbia	26	32	26	12	0	0	4	61	12	40
2017	Manitoba	19	57	24	0	0	0	0	76	0	19
2017	New Brunswick	40	40	8	4	8	0	0	80	12	21
2017	Nova Scotia	20	50	20	0	10	0	0	70	10	10

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	National Capital Region	27	30	20	13	7	2	58	21	1029
2017	Ontario (excluding National Capital Region)	22	28	26	14	6	4	53	20	49
2017	Quebec (excluding National Capital Region)	19	25	31	16	4	5	47	21	71
2017	British Columbia	21	28	34	13	0	4	51	14	40
2017	Manitoba	29	29	33	5	0	5	61	5	19
2017	New Brunswick	54	17	29	0	0	0	71	0	21
2017	Nova Scotia	60	30	10	0	0	0	90	0	10

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	National Capital Region	33	32	19	8	5	0	2	66	14	1028
2017	Ontario (excluding National Capital Region)	16	32	29	12	10	0	2	49	22	49
2017	Quebec (excluding National Capital Region)	32	33	20	7	5	0	4	67	12	71
2017	British Columbia	28	28	24	9	8	4	0	58	17	39
2017	Manitoba	19	30	34	5	13	0	0	48	18	19
2017	New Brunswick	26	33	28	4	8	0	0	60	12	21
2017	Nova Scotia	11	40	40	10	0	0	0	50	10	10

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	National Capital Region	58	24	11	4	1	2	83	5	1029
2017	Ontario (excluding National Capital Region)	71	19	6	0	4	0	90	4	50
2017	Quebec (excluding National Capital Region)	69	15	9	6	2	0	83	8	71
2017	British Columbia	41	30	13	9	0	7	76	10	40
2017	Manitoba	23	77	0	0	0	0	100	0	19
2017	New Brunswick	40	30	20	0	11	0	70	11	21
2017	Nova Scotia	50	20	30	0	0	0	70	0	10

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	National Capital Region	75	10	5	3	3	1	4	89	6	1029
2017	Ontario (excluding National Capital Region)	72	9	6	3	6	0	4	85	9	50
2017	Quebec (excluding National Capital Region)	77	9	3	2	1	0	9	94	3	70
2017	British Columbia	71	16	6	2	0	0	6	92	2	40
2017	Manitoba	95	0	0	0	0	0	5	100	0	19
2017	New Brunswick	84	8	0	0	4	0	4	96	4	21
2017	Nova Scotia	100	0	0	0	0	0	0	100	0	10

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	National Capital Region	59	24	10	3	1	3	86	5	1030
2017	Ontario (excluding National Capital Region)	53	35	5	2	2	4	91	4	50
2017	Quebec (excluding National Capital Region)	56	22	10	4	3	5	82	7	71
2017	British Columbia	45	41	7	3	2	2	88	5	40
2017	Manitoba	53	34	13	0	0	0	87	0	19
2017	New Brunswick	79	13	0	0	4	4	96	4	21
2017	Nova Scotia	70	30	0	0	0	0	100	0	10

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	National Capital Region	62	17	9	5	4	0	3	81	9	1027
2017	Ontario (excluding National Capital Region)	53	26	4	5	8	0	4	83	13	49
2017	Quebec (excluding National Capital Region)	56	17	13	7	2	0	5	78	9	70
2017	British Columbia	48	31	4	2	5	4	6	87	8	40
2017	Manitoba	67	10	5	18	0	0	0	77	18	19
2017	New Brunswick	64	28	0	0	4	0	4	96	4	21
2017	Nova Scotia	100	0	0	0	0	0	0	100	0	10

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	National Capital Region	56	13	4	2	1	0	23	91	4	1030
2017	Ontario (excluding National Capital Region)	52	12	2	6	0	2	27	89	8	49
2017	Quebec (excluding National Capital Region)	58	15	4	1	2	0	20	92	3	71
2017	British Columbia	54	7	0	5	0	0	34	92	8	39
2017	Manitoba	39	24	0	0	0	0	38	100	0	19
2017	New Brunswick	64	4	0	0	0	0	32	100	0	20
2017	Nova Scotia	50	10	0	0	0	0	40	100	0	10

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	National Capital Region	70	15	6	1	0	1	7	92	1	1023
2017	Ontario (excluding National Capital Region)	55	25	12	2	0	0	7	86	2	50
2017	Quebec (excluding National Capital Region)	66	20	5	1	2	0	7	91	3	70
2017	British Columbia	65	24	2	0	0	0	9	98	0	40
2017	Manitoba	48	38	0	5	0	0	10	95	5	19
2017	New Brunswick	78	12	0	0	0	0	11	100	0	21
2017	Nova Scotia	70	20	0	0	0	0	10	100	0	10

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	National Capital Region	68	13	6	4	4	5	86	8	1032
2017	Ontario (excluding National Capital Region)	45	23	7	12	8	6	72	21	49
2017	Quebec (excluding National Capital Region)	63	12	10	7	3	5	79	11	71
2017	British Columbia	64	19	7	2	4	4	87	6	40
2017	Manitoba	33	37	15	10	0	5	74	10	19
2017	New Brunswick	37	16	9	13	21	4	56	35	21
2017	Nova Scotia	70	20	0	0	10	0	90	10	10

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	National Capital Region	51	26	14	4	2	2	79	6	1026
2017	Ontario (excluding National Capital Region)	46	29	12	9	2	2	77	11	49
2017	Quebec (excluding National Capital Region)	55	21	14	4	4	1	78	8	71
2017	British Columbia	36	30	16	8	2	8	71	11	40
2017	Manitoba	30	45	11	15	0	0	75	15	18
2017	New Brunswick	50	15	20	4	4	8	70	9	21
2017	Nova Scotia	80	10	10	0	0	0	90	0	10

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	National Capital Region	9	31	40	14	6	0	0	40	20	1030
2017	Ontario (excluding National Capital Region)	12	35	38	7	4	2	2	49	12	50
2017	Quebec (excluding National Capital Region)	14	34	38	11	1	2	0	49	13	71
2017	British Columbia	13	42	30	12	2	0	0	55	15	40
2017	Manitoba	5	53	37	5	0	0	0	58	5	19
2017	New Brunswick	8	46	34	4	8	0	0	54	12	21
2017	Nova Scotia	30	40	30	0	0	0	0	70	0	10

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	National Capital Region	8	20	39	21	12	0	0	33	28	1030
2017	Ontario (excluding National Capital Region)	6	16	43	27	4	2	2	32	23	50
2017	Quebec (excluding National Capital Region)	4	13	35	37	11	0	0	48	17	70
2017	British Columbia	2	19	46	26	7	0	0	33	21	40
2017	Manitoba	0	23	39	34	5	0	0	38	23	19
2017	New Brunswick	4	8	31	29	27	0	0	57	12	21
2017	Nova Scotia	0	20	20	60	0	0	0	60	20	10

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	National Capital Region	40	44	9	3	2	2	86	5	1026
2017	Ontario (excluding National Capital Region)	43	47	6	0	0	4	94	0	50
2017	Quebec (excluding National Capital Region)	15	52	12	8	1	12	76	11	71
2017	British Columbia	57	32	4	7	0	0	89	7	40
2017	Manitoba	47	33	10	0	5	5	85	5	19
2017	New Brunswick	54	42	0	0	4	0	96	4	21
2017	Nova Scotia	41	49	10	0	0	0	90	0	10

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	National Capital Region	23	47	13	10	5	2	71	15	1031
2017	Ontario (excluding National Capital Region)	25	45	19	7	2	2	71	10	50
2017	Quebec (excluding National Capital Region)	18	51	21	6	2	1	70	8	71
2017	British Columbia	36	50	4	9	0	0	86	9	40
2017	Manitoba	29	62	5	5	0	0	91	5	19
2017	New Brunswick	45	47	4	0	4	0	92	4	21
2017	Nova Scotia	60	40	0	0	0	0	100	0	10

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	National Capital Region	14	86	1030
2017	Ontario (excluding National Capital Region)	14	86	50
2017	Quebec (excluding National Capital Region)	10	90	71
2017	British Columbia	22	78	40
2014	National Capital Region	12	88	1144
2014	Quebec (excluding National Capital Region)	14	86	65

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	National Capital Region	87	13	158
2014	National Capital Region	84	16	144

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	National Capital Region	53	33	7	3	3	1	0	87	6	137
2014	National Capital Region	60	31	1	5	1	1	1	93	6	121

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	National Capital Region	31	22	20	11	12	3	1	32	68	1032
2017	Ontario (excluding National Capital Region)	26	25	25	9	7	8	0	28	72	50
2017	Quebec (excluding National Capital Region)	22	25	21	13	18	1	0	22	78	71
2017	British Columbia	7	24	17	14	35	3	0	7	93	40
2017	Manitoba	30	33	24	0	5	0	9	33	67	19
2017	New Brunswick	35	17	21	9	8	4	7	40	60	21
2017	Nova Scotia	10	40	30	10	0	10	0	11	89	10

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	National Capital Region	23	664
2017	Ontario (excluding National Capital Region)	23	33
2017	Quebec (excluding National Capital Region)	19	55
2017	British Columbia	25	36
2017	Manitoba	29	11
2017	New Brunswick	7	12

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	National Capital Region	41	664
2017	Ontario (excluding National Capital Region)	30	33
2017	Quebec (excluding National Capital Region)	36	55
2017	British Columbia	47	36
2017	Manitoba	39	11
2017	New Brunswick	46	12

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	National Capital Region	21	664
2017	Ontario (excluding National Capital Region)	18	33
2017	Quebec (excluding National Capital Region)	30	55
2017	British Columbia	22	36
2017	Manitoba	8	11
2017	New Brunswick	31	12

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	National Capital Region	44	664
2017	Ontario (excluding National Capital Region)	46	33
2017	Quebec (excluding National Capital Region)	43	55
2017	British Columbia	36	36
2017	Manitoba	32	11
2017	New Brunswick	46	12

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	National Capital Region	10	664
2017	Ontario (excluding National Capital Region)	11	33
2017	Quebec (excluding National Capital Region)	8	55
2017	British Columbia	5	36
2017	Manitoba	8	11
2017	New Brunswick	0	12

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	National Capital Region	40	664
2017	Ontario (excluding National Capital Region)	27	33
2017	Quebec (excluding National Capital Region)	38	55
2017	British Columbia	43	36
2017	Manitoba	38	11
2017	New Brunswick	23	12

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	National Capital Region	6	46	21	11	6	11	647
2017	Ontario (excluding National Capital Region)	0	68	6	6	9	12	32
2017	Quebec (excluding National Capital Region)	9	46	20	11	9	5	53
2017	British Columbia	2	38	14	5	21	20	35
2017	Manitoba	8	45	31	0	0	16	11
2017	New Brunswick	8	68	8	0	8	8	11

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	National Capital Region	17	25	15	18	12	2	11	48	35	670
2017	Ontario (excluding National Capital Region)	15	29	14	17	20	0	6	46	39	33
2017	Quebec (excluding National Capital Region)	20	26	17	13	12	5	8	53	28	55
2017	British Columbia	25	32	5	22	6	5	4	63	31	36
2017	Manitoba	45	24	0	8	8	8	8	82	18	11
2017	New Brunswick	46	31	0	0	7	0	16	91	9	12

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	National Capital Region	4	7	10	19	49	2	8	12	76	670
2017	Ontario (excluding National Capital Region)	9	8	0	22	55	3	3	19	81	33
2017	Quebec (excluding National Capital Region)	4	5	19	18	42	0	12	10	68	55
2017	British Columbia	0	2	2	16	65	10	4	3	94	36
2017	Manitoba	0	0	8	46	38	8	0	0	92	11
2017	New Brunswick	0	9	38	7	30	0	16	11	44	12

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Canadian Heritage by Question 111. In which province or territory do you work?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me