2017 Public Service Employee Survey Results for Canadian Heritage by Question 103. Please indicate your occupational group and level. Occupational group and level - PM

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	35	50	4	8	3	0	85	11	400
2017	PM-02	40	47	4	6	2	0	87	9	46
2017	PM-03	35	55	7	0	3	0	90	3	28
2017	PM-04	36	48	2	10	3	0	85	13	150
2017	PM-05	30	56	4	9	2	0	86	11	112
2017	PM-06	38	44	9	5	4	0	82	9	55
2014	PM	31	49	8	11	2	0	80	12	433
2014	PM-02	22	60	16	3	0	0	81	3	32
2014	PM-03	29	55	9	3	5	0	84	8	38
2014	PM-04	34	44	8	12	3	0	77	15	149
2014	PM-05	33	44	8	14	2	0	77	16	129
2014	PM-06	28	57	5	9	0	0	85	9	75
2011	PM	42	40	6	11	2	0	82	13	453
2011	PM-02	43	50	5	3	0	0	93	3	40
2011	PM-03	34	34	6	20	6	0	69	26	35
2011	PM-04	37	44	6	10	2	0	82	13	163
2011	PM-05	40	37	9	13	1	1	77	14	141
2011	PM-06	56	35	1	6	1	0	91	7	68
2008	PM	49	42	3	6	1	0	91	6	488
2008	PM-02	52	43	2	3	0	0	95	3	58
2008	PM-03	53	43	3	0	3	0	95	3	40
2008	PM-04	50	42	3	5	0	0	92	5	161
2008	PM-05	47	41	4	7	1	0	88	8	143
2008	PM-06	47	42	1	6	3	0	90	9	78

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	63	31	3	2	0	0	0	94	2	397
2017	PM-02	71	29	0	0	0	0	0	100	0	46
2017	PM-03	65	24	7	3	0	0	0	90	3	28
2017	PM-04	59	34	3	3	1	0	1	93	3	150
2017	PM-05	62	33	3	3	0	0	0	95	3	110
2017	PM-06	67	28	6	0	0	0	0	94	0	54
2014	PM	62	30	2	3	2	0	0	93	5	433
2014	PM-02	56	38	3	3	0	0	0	94	3	32
2014	PM-03	66	29	0	3	3	0	0	95	5	38
2014	PM-04	59	32	1	5	3	1	0	91	7	149
2014	PM-05	64	26	4	4	2	1	0	90	6	129
2014	PM-06	63	36	0	0	1	0	0	99	1	75
2011	PM	66	28	2	3	1	0	0	94	4	453
2011	PM-02	65	25	5	5	0	0	0	90	5	40
2011	PM-03	54	37	6	3	0	0	0	91	3	35
2011	PM-04	64	33	1	2	0	1	1	98	2	163
2011	PM-05	65	27	3	4	1	0	0	91	6	141
2011	PM-06	78	18	1	1	1	0	0	96	3	68
2008	PM	71	22	2	3	0	0	0	94	4	487
2008	PM-02	72	24	3	0	0	0	0	97	0	58
2008	PM-03	90	5	0	5	0	0	0	95	5	40
2008	PM-04	66	26	3	2	1	1	1	94	3	161
2008	PM-05	73	20	3	4	1	0	0	92	5	142
2008	PM-06	69	24	1	5	0	0	0	94	5	78

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	53	34	5	6	2	0	0	87	8	400
2017	PM-02	72	24	2	2	0	0	0	96	2	46
2017	PM-03	55	38	3	3	0	0	0	93	3	28
2017	PM-04	48	40	4	6	1	0	1	89	7	150
2017	PM-05	50	31	9	6	4	0	0	81	10	112
2017	PM-06	53	31	5	7	4	0	0	84	11	55
2014	PM	50	31	6	10	3	0	0	82	12	432
2014	PM-02	53	31	10	6	0	0	0	84	6	32
2014	PM-03	37	44	8	8	3	0	0	82	10	38
2014	PM-04	52	32	6	7	3	0	0	84	10	148
2014	PM-05	54	28	3	12	4	0	0	81	15	129
2014	PM-06	48	29	9	12	1	0	0	77	13	75
2011	PM	54	27	7	9	3	0	0	81	12	453
2011	PM-02	55	30	8	3	5	0	0	85	8	40
2011	PM-03	51	20	6	17	6	0	0	71	23	35
2011	PM-04	56	28	7	7	1	0	1	85	8	163
2011	PM-05	45	32	6	13	4	0	0	77	16	141
2011	PM-06	63	19	7	6	4	0	0	82	10	68
2008	PM	58	26	5	8	3	0	0	84	11	488
2008	PM-02	57	21	9	12	2	0	0	78	14	58
2008	PM-03	70	23	0	5	3	0	0	93	8	40
2008	PM-04	53	29	7	8	1	1	1	84	9	161
2008	PM-05	62	22	6	6	4	1	0	85	10	143
2008	PM-06	54	29	3	12	3	0	0	83	14	78

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	43	37	8	9	3	0	80	12	400
2017	PM-02	40	36	6	15	2	0	76	17	46
2017	PM-03	55	24	14	7	0	0	79	7	28
2017	PM-04	45	36	8	7	5	0	81	11	150
2017	PM-05	42	40	6	10	2	0	82	12	112
2017	PM-06	36	44	7	11	2	0	80	13	55
2014	PM	40	40	10	8	3	0	79	11	433
2014	PM-02	44	31	16	3	6	0	75	9	32
2014	PM-03	34	45	13	5	3	0	79	8	38
2014	PM-04	38	41	9	9	3	0	79	12	149
2014	PM-05	44	34	10	9	2	0	78	12	129
2014	PM-06	36	45	8	7	4	0	81	11	75
2011	PM	40	41	9	7	3	0	81	10	453
2011	PM-02	45	33	8	10	5	0	78	15	40
2011	PM-03	34	51	11	3	0	0	86	3	35
2011	PM-04	44	38	7	6	4	0	83	10	162
2011	PM-05	36	44	11	6	2	1	80	9	142
2011	PM-06	32	47	10	9	1	0	79	10	68

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	26	49	10	12	2	0	0	75	14	400
2017	PM-02	26	52	9	13	0	0	0	78	13	46
2017	PM-03	27	49	10	7	7	0	0	76	14	28
2017	PM-04	27	48	9	13	2	0	1	76	15	150
2017	PM-05	23	48	12	14	2	1	0	72	16	112
2017	PM-06	24	51	13	7	4	0	2	76	11	55
2014	PM	29	44	12	10	5	0	0	73	14	433
2014	PM-02	19	53	12	9	6	0	0	72	16	32
2014	PM-03	26	44	5	16	8	0	0	70	24	38
2014	PM-04	29	45	14	9	3	0	0	74	12	149
2014	PM-05	33	37	12	11	6	0	0	71	17	129
2014	PM-06	28	49	13	5	3	0	1	78	8	75
2011	PM	29	42	13	13	3	0	1	71	16	453
2011	PM-02	28	45	8	13	8	0	0	73	20	40
2011	PM-03	20	43	20	14	3	0	0	63	17	35
2011	PM-04	32	37	12	15	3	0	1	70	18	163
2011	PM-05	25	43	14	14	2	1	1	69	17	142
2011	PM-06	34	48	10	7	0	0	0	82	7	67
2008	PM	30	45	11	10	3	1	1	76	13	487
2008	PM-02	26	36	16	17	3	0	2	63	21	58
2008	PM-03	35	33	15	8	3	5	3	73	11	40
2008	PM-04	27	47	11	12	3	0	0	74	16	161
2008	PM-05	31	48	11	4	3	1	1	81	8	143
2008	PM-06	35	49	8	6	1	0	0	84	8	77

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	43	41	8	6	2	0	0	84	8	399
2017	PM-02	37	48	6	6	2	0	0	85	9	46
2017	PM-03	38	31	16	7	7	0	0	70	14	28
2017	PM-04	44	41	8	4	3	0	0	85	7	149
2017	PM-05	45	39	9	7	1	0	0	83	8	112
2017	PM-06	45	44	5	5	0	0	0	89	5	55
2014	PM	36	40	13	7	4	0	0	76	11	433
2014	PM-02	25	34	28	9	3	0	0	59	12	32
2014	PM-03	29	35	21	8	8	0	0	63	16	38
2014	PM-04	32	46	10	8	5	0	0	77	13	149
2014	PM-05	40	39	11	8	2	0	0	79	10	129
2014	PM-06	48	33	13	1	3	0	1	82	4	75
2011	PM	36	41	11	8	4	0	0	77	12	453
2011	PM-02	45	33	8	13	3	0	0	78	15	40
2011	PM-03	23	31	17	20	9	0	0	54	29	35
2011	PM-04	36	44	9	8	4	0	0	79	12	163
2011	PM-05	33	45	11	6	5	1	0	79	11	141
2011	PM-06	46	37	12	6	0	0	0	82	6	68
2008	PM	40	40	10	7	2	0	0	80	10	487
2008	PM-02	31	43	12	9	5	0	0	74	14	58
2008	PM-03	43	40	8	5	5	0	0	83	10	40
2008	PM-04	34	42	13	9	2	0	0	76	11	160
2008	PM-05	48	35	7	8	3	0	0	83	10	143
2008	PM-06	45	42	10	3	0	0	0	87	3	78

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	47	38	5	6	3	0	86	9	397
2017	PM-02	42	37	4	15	2	0	79	17	46
2017	PM-03	38	41	14	0	7	0	79	7	28
2017	PM-04	51	37	3	5	3	0	89	9	148
2017	PM-05	52	31	8	7	3	0	82	10	112
2017	PM-06	39	56	2	4	0	0	94	4	54
2014	PM	40	38	9	9	4	0	79	12	433
2014	PM-02	25	28	25	16	6	0	53	22	32
2014	PM-03	37	35	16	5	8	0	71	13	38
2014	PM-04	35	41	11	9	4	0	76	13	149
2014	PM-05	46	41	3	7	3	0	87	10	129
2014	PM-06	53	33	4	7	3	0	87	9	75
2011	PM	40	43	8	7	2	0	83	10	453
2011	PM-02	38	40	8	13	3	0	78	15	40
2011	PM-03	29	43	11	11	6	0	71	17	35
2011	PM-04	37	41	9	9	3	0	79	12	163
2011	PM-05	42	46	6	3	2	1	89	5	142
2011	PM-06	48	42	3	7	0	0	90	7	67
2008	PM	42	43	8	6	2	0	85	7	488
2008	PM-02	28	55	7	7	3	0	83	10	58
2008	PM-03	28	63	5	5	0	0	90	5	40
2008	PM-04	39	39	11	9	3	0	78	12	161
2008	PM-05	53	39	6	1	1	0	92	2	144
2008	PM-06	52	39	5	4	0	0	91	4	77

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	46	43	6	2	3	0	0	90	5	397
2017	PM-02	50	41	6	2	0	0	0	91	2	46
2017	PM-03	55	31	7	0	7	0	0	86	7	28
2017	PM-04	43	44	6	3	4	0	0	87	7	148
2017	PM-05	48	43	6	2	1	0	1	92	3	111
2017	PM-06	44	47	4	2	2	2	0	93	4	55
2014	PM	43	41	8	6	1	1	0	85	7	433
2014	PM-02	44	35	12	9	0	0	0	78	9	32
2014	PM-03	39	48	8	3	3	0	0	87	5	38
2014	PM-04	37	44	9	7	1	1	0	82	9	149
2014	PM-05	52	34	7	5	1	1	0	87	6	129
2014	PM-06	41	45	8	4	0	1	0	88	4	75

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	45	39	6	6	3	0	1	84	9	399
2017	PM-02	41	50	0	6	2	0	0	91	9	46
2017	PM-03	42	37	7	7	7	0	0	79	14	28
2017	PM-04	51	35	6	5	1	0	1	87	7	149
2017	PM-05	38	41	11	8	2	0	1	79	10	112
2017	PM-06	40	42	4	5	7	0	2	83	13	55
2014	PM	42	35	9	7	4	1	1	79	12	433
2014	PM-02	40	32	9	9	9	0	0	72	19	32
2014	PM-03	47	37	10	0	3	3	0	87	3	38
2014	PM-04	40	36	10	8	5	0	1	77	13	149
2014	PM-05	43	36	7	7	2	2	2	83	10	129
2014	PM-06	41	32	12	9	4	0	1	74	13	75
2011	PM	39	40	11	6	4	0	1	79	10	454
2011	PM-02	33	45	8	10	3	0	3	79	13	40
2011	PM-03	29	46	14	6	6	0	0	74	11	35
2011	PM-04	41	36	13	6	4	0	0	77	10	163
2011	PM-05	37	42	8	6	4	1	1	81	10	142
2011	PM-06	43	40	12	3	3	0	0	82	6	68

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	41	30	8	11	5	2	3	75	17	398
2017	PM-02	41	33	4	11	9	0	2	76	20	46
2017	PM-03	45	30	3	0	14	0	7	81	15	28
2017	PM-04	50	23	7	9	4	3	3	79	14	149
2017	PM-05	33	33	11	13	5	1	4	69	20	112
2017	PM-06	33	41	7	15	2	2	0	75	17	54
2014	PM	31	30	11	11	9	2	6	66	22	433
2014	PM-02	47	34	10	0	6	0	3	84	6	32
2014	PM-03	37	34	8	0	9	5	8	81	10	38
2014	PM-04	30	32	11	12	8	0	7	66	22	149
2014	PM-05	29	26	13	16	9	1	6	59	27	129
2014	PM-06	29	31	11	12	9	4	4	65	23	75
2011	PM	30	30	8	14	10	3	5	65	26	454
2011	PM-02	25	38	3	10	10	8	8	74	24	40
2011	PM-03	37	17	9	17	6	3	11	63	27	35
2011	PM-04	26	32	5	15	14	4	4	63	32	163
2011	PM-05	34	26	10	13	8	2	7	66	23	142
2011	PM-06	32	32	13	13	7	0	1	66	21	68
2008	PM	41	28	6	12	6	1	5	75	19	488
2008	PM-02	43	28	7	3	3	2	14	84	8	58
2008	PM-03	45	15	8	8	5	3	18	75	16	40
2008	PM-04	38	30	8	14	4	2	4	72	19	161
2008	PM-05	45	31	3	10	8	1	1	78	19	143
2008	PM-06	42	28	3	17	8	1	1	72	25	78

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	35	49	5	7	3	0	84	10	400
2017	PM-02	35	55	2	9	0	0	89	9	46
2017	PM-03	35	44	0	17	3	0	79	21	28
2017	PM-04	39	50	4	3	5	0	89	7	150
2017	PM-05	31	47	11	7	4	0	78	12	112
2017	PM-06	35	51	4	9	2	0	85	11	55
2014	PM	28	48	11	9	4	0	76	13	433
2014	PM-02	22	50	12	12	3	0	72	16	32
2014	PM-03	29	47	16	5	3	0	76	8	38
2014	PM-04	22	54	9	9	7	0	75	16	149
2014	PM-05	29	49	11	8	4	0	77	12	129
2014	PM-06	40	40	11	7	3	0	80	9	75
2011	PM	28	44	12	10	6	0	73	15	453
2011	PM-02	40	40	13	5	3	0	80	8	40
2011	PM-03	26	37	14	9	14	0	63	23	35
2011	PM-04	26	45	12	12	4	0	71	17	162
2011	PM-05	26	46	11	10	6	1	73	16	142
2011	PM-06	34	43	12	9	3	0	76	12	68
2008	PM	34	39	14	9	3	0	74	12	482
2008	PM-02	32	43	13	9	4	0	75	13	56
2008	PM-03	49	36	8	3	5	0	85	8	39
2008	PM-04	32	37	19	9	4	0	69	12	161
2008	PM-05	32	44	10	10	4	0	76	14	140
2008	PM-06	38	37	17	6	1	0	76	8	78

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	27	42	13	10	7	0	70	17	400
2017	PM-02	30	37	20	9	4	0	68	13	46
2017	PM-03	28	41	14	7	10	0	69	17	28
2017	PM-04	32	44	14	5	5	0	76	10	150
2017	PM-05	20	40	11	18	9	1	61	27	112
2017	PM-06	24	47	9	13	7	0	71	20	55
2014	PM	27	39	17	12	6	0	65	18	433
2014	PM-02	25	35	19	16	6	0	60	22	32
2014	PM-03	23	57	14	3	3	0	81	5	38
2014	PM-04	28	34	16	16	7	0	61	23	149
2014	PM-05	26	40	19	9	5	0	66	15	129
2014	PM-06	28	37	16	12	7	0	65	19	75
2011	PM	24	42	17	11	6	1	66	17	454
2011	PM-02	38	45	8	3	8	0	83	10	40
2011	PM-03	17	37	23	11	11	0	54	23	35
2011	PM-04	22	43	16	12	6	1	66	18	163
2011	PM-05	24	44	15	12	4	1	69	16	142
2011	PM-06	22	35	25	15	3	0	57	18	68

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	32	46	10	8	4	78	12	399
2017	PM-02	28	55	13	4	0	83	4	46
2017	PM-03	35	37	7	7	14	72	21	28
2017	PM-04	35	50	7	7	1	85	8	150
2017	PM-05	26	40	15	12	6	67	18	112
2017	PM-06	39	41	6	9	6	80	15	54

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	42	43	9	3	3	0	85	6	399
2017	PM-02	47	40	11	0	2	0	87	2	46
2017	PM-03	49	37	3	7	3	0	86	10	28
2017	PM-04	41	44	9	4	2	0	85	6	149
2017	PM-05	35	45	14	2	4	1	80	5	112
2017	PM-06	47	40	2	7	4	0	87	11	55
2014	PM	38	41	11	7	2	0	79	10	433
2014	PM-02	34	50	6	6	3	0	84	9	32
2014	PM-03	34	42	13	11	0	0	76	11	38
2014	PM-04	38	44	9	7	3	0	81	10	149
2014	PM-05	38	37	16	7	2	0	75	9	129
2014	PM-06	45	34	8	9	3	0	80	12	75
2011	PM	34	45	12	7	2	1	79	9	454
2011	PM-02	43	48	0	8	3	0	90	10	40
2011	PM-03	29	46	9	6	11	0	74	17	35
2011	PM-04	29	45	17	6	2	1	75	8	163
2011	PM-05	37	41	11	9	1	1	79	10	142
2011	PM-06	34	49	12	4	1	0	82	6	68
2008	PM	43	40	10	5	2	0	84	7	484
2008	PM-02	43	36	10	5	5	0	79	10	58
2008	PM-03	59	28	13	0	0	0	87	0	39
2008	PM-04	42	41	9	6	2	1	83	8	161
2008	PM-05	39	44	10	6	1	0	83	7	140
2008	PM-06	47	40	9	1	3	0	87	4	78

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	32	43	10	10	5	0	74	15	399
2017	PM-02	32	44	9	9	6	0	76	15	46
2017	PM-03	24	51	7	7	10	0	76	17	28
2017	PM-04	39	42	7	7	4	1	82	11	149
2017	PM-05	27	38	14	15	6	0	64	22	112
2017	PM-06	25	49	13	9	4	0	75	13	55

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	53	35	8	2	2	88	4	399
2017	PM-02	53	39	4	2	2	91	4	46
2017	PM-03	49	34	14	3	0	83	3	28
2017	PM-04	56	35	7	2	1	90	3	150
2017	PM-05	51	33	12	2	3	84	4	111
2017	PM-06	47	44	5	0	4	91	4	55
2014	PM	55	32	8	3	1	87	4	433
2014	PM-02	50	38	9	3	0	88	3	32
2014	PM-03	52	43	3	0	3	95	3	38
2014	PM-04	52	34	7	3	3	87	6	149
2014	PM-05	57	32	7	4	1	88	5	129
2014	PM-06	65	21	12	1	0	87	1	75
2011	PM	48	39	8	4	1	87	5	453
2011	PM-02	45	40	10	5	0	85	5	40
2011	PM-03	46	34	9	6	6	80	11	35
2011	PM-04	47	40	7	5	1	87	6	162
2011	PM-05	44	39	13	2	1	83	4	142
2011	PM-06	62	35	1	1	0	97	1	68

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	30	47	10	10	4	0	76	14	398
2017	PM-02	32	48	4	13	2	0	81	15	46
2017	PM-03	21	42	23	7	7	0	63	14	28
2017	PM-04	28	48	9	9	5	0	77	14	149
2017	PM-05	28	48	12	9	4	0	76	13	111
2017	PM-06	38	42	7	9	4	0	80	13	55
2014	PM	22	46	14	12	6	0	68	19	433
2014	PM-02	12	41	31	12	3	0	53	16	32
2014	PM-03	18	47	16	10	9	0	65	19	38
2014	PM-04	13	50	13	17	7	0	63	24	149
2014	PM-05	26	44	13	11	6	0	70	17	129
2014	PM-06	38	41	8	8	4	0	80	12	75
2011	PM	26	43	14	12	5	0	69	17	453
2011	PM-02	25	45	10	13	8	0	70	20	40
2011	PM-03	17	37	23	11	11	0	54	23	35
2011	PM-04	19	43	16	18	5	0	61	23	162
2011	PM-05	29	46	12	8	4	1	76	12	142
2011	PM-06	41	40	10	7	1	0	81	9	68

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	35	42	11	8	4	77	12	398
2017	PM-02	35	44	13	6	2	78	9	46
2017	PM-03	17	62	7	3	10	79	14	28
2017	PM-04	38	40	10	9	3	78	12	149
2017	PM-05	35	38	13	10	4	73	15	111
2017	PM-06	38	42	11	5	4	80	9	55
2014	PM	25	40	15	13	7	65	20	433
2014	PM-02	31	31	22	12	3	62	16	32
2014	PM-03	21	44	19	10	5	65	16	38
2014	PM-04	19	40	16	14	10	60	24	149
2014	PM-05	29	36	17	11	8	64	19	129
2014	PM-06	31	43	8	13	5	73	19	75

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	28	48	13	7	4	0	0	77	11	397
2017	PM-02	30	59	2	9	0	0	0	89	9	46
2017	PM-03	28	41	17	3	10	0	0	69	14	28
2017	PM-04	32	53	9	4	2	0	0	85	6	149
2017	PM-05	22	42	20	10	5	1	0	64	15	111
2017	PM-06	28	44	13	11	4	0	0	72	15	54
2014	PM	30	39	19	9	3	0	0	70	12	433
2014	PM-02	28	44	25	3	0	0	0	72	3	32
2014	PM-03	29	52	11	5	3	0	0	81	8	38
2014	PM-04	23	44	20	9	3	0	0	68	12	149
2014	PM-05	34	34	18	10	3	1	0	69	13	129
2014	PM-06	39	31	16	13	1	0	0	69	15	75
2011	PM	32	43	10	12	3	1	0	75	15	454
2011	PM-02	35	45	10	8	3	0	0	80	10	40
2011	PM-03	31	43	9	11	6	0	0	74	17	35
2011	PM-04	33	41	8	15	3	0	1	74	18	163
2011	PM-05	32	42	11	11	3	2	0	75	14	142
2011	PM-06	28	47	13	9	3	0	0	75	12	68

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	40	43	9	4	3	0	84	7	398
2017	PM-02	48	40	6	6	0	0	87	6	46
2017	PM-03	28	51	10	7	3	0	79	10	28
2017	PM-04	46	42	5	3	3	0	89	6	150
2017	PM-05	35	40	16	7	2	0	75	9	110
2017	PM-06	35	51	9	2	4	0	85	5	55
2014	PM	35	43	13	6	3	0	78	9	433
2014	PM-02	22	56	9	9	3	0	78	12	32
2014	PM-03	39	40	16	3	3	0	79	5	38
2014	PM-04	27	47	16	4	6	0	74	10	149
2014	PM-05	40	43	10	6	1	0	83	7	129
2014	PM-06	46	31	11	8	3	1	78	11	75
2011	PM	31	49	10	7	3	0	80	10	454
2011	PM-02	38	43	13	8	0	0	80	8	40
2011	PM-03	31	40	14	3	11	0	71	14	35
2011	PM-04	29	49	10	9	2	0	79	11	163
2011	PM-05	31	50	10	6	3	1	82	9	142
2011	PM-06	34	53	4	7	1	0	87	9	68
2008	PM	42	39	9	7	3	0	81	10	484
2008	PM-02	36	48	2	9	5	0	84	14	58
2008	PM-03	56	33	3	5	3	0	90	8	39
2008	PM-04	40	38	12	7	4	0	78	11	161
2008	PM-05	44	38	8	8	2	0	82	10	140
2008	PM-06	42	40	14	3	1	0	82	4	78

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	36	38	17	5	3	0	0	74	9	400
2017	PM-02	48	34	15	2	0	0	0	83	2	46
2017	PM-03	28	55	17	0	0	0	0	83	0	28
2017	PM-04	41	41	12	4	2	0	0	82	6	150
2017	PM-05	32	36	20	7	4	0	1	69	11	112
2017	PM-06	25	27	25	11	11	0	0	53	22	55
2014	PM	37	39	13	7	4	0	0	76	11	433
2014	PM-02	53	38	6	0	3	0	0	90	3	32
2014	PM-03	63	29	3	3	3	0	0	92	5	38
2014	PM-04	42	44	7	5	2	0	0	85	7	149
2014	PM-05	29	41	16	8	5	0	1	71	13	129
2014	PM-06	19	36	27	12	7	0	0	55	19	75
2011	PM	30	38	18	10	4	0	0	68	14	453
2011	PM-02	33	44	13	8	3	0	0	77	10	39
2011	PM-03	43	34	14	6	3	0	0	77	9	35
2011	PM-04	38	37	15	7	2	0	0	75	9	163
2011	PM-05	21	40	19	15	3	1	1	62	19	142
2011	PM-06	18	38	24	9	12	0	0	56	21	68
2008	PM	23	40	21	10	6	1	0	63	16	486
2008	PM-02	40	33	22	2	2	2	0	74	4	58
2008	PM-03	38	33	13	15	0	3	0	72	15	40
2008	PM-04	23	46	18	9	4	0	0	69	13	160
2008	PM-05	17	42	25	10	3	1	0	60	14	143
2008	PM-06	12	30	23	17	18	0	0	42	35	77

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	9	29	38	15	7	1	2	23	39	399
2017	PM-02	6	32	33	13	13	2	0	27	39	46
2017	PM-03	14	20	31	10	14	0	10	27	38	28
2017	PM-04	7	24	39	18	6	3	2	26	33	149
2017	PM-05	11	27	44	15	4	0	0	19	37	112
2017	PM-06	11	38	35	9	7	0	0	16	49	55
2014	PM	7	32	40	13	7	0	1	20	39	432
2014	PM-02	3	35	34	19	9	0	0	28	38	32
2014	PM-03	8	33	38	11	8	0	3	19	42	37
2014	PM-04	5	30	40	12	10	1	2	23	36	149
2014	PM-05	9	33	36	15	6	1	0	21	42	129
2014	PM-06	11	32	45	9	3	0	0	12	43	75
2011	PM	13	33	36	13	4	1	1	17	46	454
2011	PM-02	18	25	33	18	5	3	0	23	44	40
2011	PM-03	9	37	29	14	6	0	6	21	48	35
2011	PM-04	15	33	36	10	4	1	1	14	49	163
2011	PM-05	8	34	37	15	3	1	2	18	43	142
2011	PM-06	15	32	38	12	3	0	0	15	47	68
2008	PM	10	29	40	15	4	1	1	20	40	487
2008	PM-02	10	24	36	19	7	2	2	27	36	58
2008	PM-03	5	33	23	23	10	3	5	35	41	40
2008	PM-04	11	28	40	21	1	1	0	21	38	160
2008	PM-05	10	24	44	10	7	1	2	18	36	143
2008	PM-06	9	38	44	6	1	1	0	8	48	78

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	6	15	32	29	11	4	3	43	23	399
2017	PM-02	4	9	31	28	20	6	2	52	14	46
2017	PM-03	14	16	21	14	17	7	10	38	37	28
2017	PM-04	5	12	31	32	13	6	2	49	18	149
2017	PM-05	6	15	41	29	5	2	2	36	22	112
2017	PM-06	4	27	25	33	9	0	2	43	31	55
2014	PM	7	22	34	24	9	2	1	35	30	432
2014	PM-02	9	25	28	28	6	3	0	36	35	32
2014	PM-03	8	20	29	27	13	3	0	41	28	37
2014	PM-04	6	21	35	27	7	3	1	36	28	149
2014	PM-05	6	24	29	23	13	2	2	38	31	129
2014	PM-06	9	21	44	18	5	1	1	24	32	75
2011	PM	13	25	34	17	7	2	3	25	39	453
2011	PM-02	18	28	25	13	10	3	5	24	49	40
2011	PM-03	9	34	29	9	11	0	9	22	47	35
2011	PM-04	12	25	30	18	10	3	1	30	39	162
2011	PM-05	13	18	43	19	3	1	3	23	32	142
2011	PM-06	12	31	34	21	1	0	1	22	43	68
2008	PM	10	18	33	23	11	3	2	35	30	487
2008	PM-02	14	22	28	14	19	2	2	34	38	58
2008	PM-03	3	15	28	20	18	10	8	45	21	40
2008	PM-04	11	19	36	25	6	3	0	32	31	161
2008	PM-05	10	17	33	24	10	3	3	37	28	143
2008	PM-06	9	19	34	25	13	0	0	38	29	77

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	21	32	32	10	2	1	1	13	54	399
2017	PM-02	11	34	36	11	7	2	0	18	46	45
2017	PM-03	28	28	27	7	3	3	3	11	60	28
2017	PM-04	19	30	34	14	1	2	1	15	50	150
2017	PM-05	26	34	32	4	4	0	1	8	60	112
2017	PM-06	22	35	29	13	2	0	0	15	56	55
2014	PM	32	32	25	6	2	1	1	8	66	432
2014	PM-02	22	41	19	9	6	3	0	16	65	32
2014	PM-03	25	32	32	11	0	0	0	11	57	37
2014	PM-04	39	30	22	5	2	1	1	8	70	149
2014	PM-05	33	32	26	5	3	0	1	9	65	129
2014	PM-06	29	32	29	5	1	0	3	7	63	75
2011	PM	30	30	27	8	2	1	1	11	61	454
2011	PM-02	28	23	35	8	5	3	0	13	51	40
2011	PM-03	34	34	14	11	3	0	3	15	71	35
2011	PM-04	36	31	26	4	2	1	1	6	68	163
2011	PM-05	23	33	30	8	2	1	2	11	58	142
2011	PM-06	32	28	25	13	1	0	0	15	60	68
2008	PM	26	32	29	6	4	2	1	10	60	487
2008	PM-02	28	26	31	10	3	2	0	14	54	58
2008	PM-03	18	23	30	5	13	8	5	20	46	40
2008	PM-04	29	32	30	6	2	1	0	8	62	160
2008	PM-05	23	37	28	6	3	2	1	9	62	143
2008	PM-06	28	32	31	5	4	0	0	9	60	78

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	9	24	39	20	5	1	1	25	35	398
2017	PM-02	4	13	46	20	13	2	0	35	18	45
2017	PM-03	14	21	23	24	10	3	3	37	37	28
2017	PM-04	7	17	42	27	5	2	1	33	24	150
2017	PM-05	11	27	46	13	3	0	1	16	38	112
2017	PM-06	13	52	22	11	2	0	0	13	65	54
2014	PM	9	26	36	22	6	0	0	28	35	431
2014	PM-02	3	32	19	34	9	3	0	45	36	32
2014	PM-03	8	19	34	28	11	0	0	39	28	36
2014	PM-04	9	19	34	29	8	1	1	38	28	149
2014	PM-05	8	26	43	19	4	0	0	23	34	129
2014	PM-06	16	39	33	12	0	0	0	12	55	75
2011	PM	15	23	39	17	5	0	1	22	39	451
2011	PM-02	18	33	25	15	8	3	0	23	51	40
2011	PM-03	20	17	43	11	3	0	6	15	39	35
2011	PM-04	15	20	36	24	5	0	1	29	35	162
2011	PM-05	11	27	42	14	4	1	1	18	39	141
2011	PM-06	16	24	45	10	4	0	0	15	40	67
2008	PM	10	27	40	17	5	1	1	22	38	488
2008	PM-02	9	26	38	12	14	2	0	26	35	58
2008	PM-03	5	25	25	30	13	0	3	44	31	40
2008	PM-04	9	20	44	23	3	1	0	26	29	161
2008	PM-05	10	25	46	14	2	1	1	16	36	143
2008	PM-06	13	47	31	9	0	0	0	9	60	78

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	21	31	25	14	5	2	2	19	54	398
2017	PM-02	11	31	22	16	13	2	4	32	45	45
2017	PM-03	21	14	30	17	10	3	3	30	37	28
2017	PM-04	17	24	33	16	4	4	2	22	43	149
2017	PM-05	26	38	19	11	5	0	2	16	65	112
2017	PM-06	29	44	16	9	0	0	2	9	74	55
2014	PM	21	34	25	12	6	1	1	19	56	431
2014	PM-02	16	32	16	25	9	3	0	35	49	32
2014	PM-03	8	29	28	16	16	3	0	33	39	37
2014	PM-04	20	29	30	12	5	2	2	17	52	149
2014	PM-05	25	35	23	12	5	0	1	17	61	128
2014	PM-06	25	41	20	7	5	0	1	12	67	75
2011	PM	20	28	31	13	4	1	2	18	50	454
2011	PM-02	25	20	25	25	3	3	0	28	46	40
2011	PM-03	17	34	20	11	6	3	9	19	58	35
2011	PM-04	23	23	35	12	5	1	1	18	47	163
2011	PM-05	15	34	31	11	4	1	4	16	51	142
2011	PM-06	24	31	31	12	3	0	0	15	54	68
2008	PM	11	20	35	23	7	2	3	31	32	488
2008	PM-02	5	14	36	31	9	0	5	42	20	58
2008	PM-03	5	13	15	40	18	3	8	64	19	40
2008	PM-04	16	14	36	24	7	2	1	31	31	161
2008	PM-05	9	21	41	16	6	3	3	23	32	143
2008	PM-06	9	35	33	19	1	3	0	21	45	78

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	11	25	29	23	9	2	2	33	37	398
2017	PM-02	11	16	20	31	13	4	4	49	30	45
2017	PM-03	16	21	42	10	3	0	7	15	40	28
2017	PM-04	7	18	30	30	11	2	1	42	27	150
2017	PM-05	13	28	29	21	7	1	1	29	42	111
2017	PM-06	15	42	24	13	5	2	0	19	57	55
2014	PM	11	25	29	23	9	1	2	33	37	432
2014	PM-02	12	25	31	19	9	3	0	29	39	32
2014	PM-03	19	19	27	20	13	0	3	34	39	37
2014	PM-04	9	21	28	31	7	2	2	40	31	149
2014	PM-05	9	31	29	21	9	0	2	31	40	129
2014	PM-06	13	23	36	19	8	0	1	27	36	75
2011	PM	13	22	36	20	5	2	2	26	36	453
2011	PM-02	15	10	48	23	0	3	3	24	26	40
2011	PM-03	17	43	11	14	11	0	3	26	62	35
2011	PM-04	10	18	37	26	6	1	2	32	29	163
2011	PM-05	13	21	38	16	4	4	4	22	37	141
2011	PM-06	15	25	37	19	3	1	0	22	40	68
2008	PM	18	26	32	13	4	3	2	19	47	486
2008	PM-02	21	32	30	11	4	2	2	15	55	57
2008	PM-03	13	23	28	20	8	5	5	31	39	40
2008	PM-04	21	25	33	13	3	4	1	16	49	160
2008	PM-05	17	24	32	12	6	6	4	19	45	143
2008	PM-06	13	31	36	17	4	0	0	21	44	78

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	21	30	33	9	3	2	1	12	53	398
2017	PM-02	15	24	41	11	7	2	0	18	40	45
2017	PM-03	17	35	34	3	3	0	7	7	56	28
2017	PM-04	21	30	30	13	2	3	1	16	53	150
2017	PM-05	21	32	36	4	4	2	1	8	55	111
2017	PM-06	24	33	33	5	4	0	2	9	57	55
2014	PM	24	28	32	10	4	1	0	14	53	432
2014	PM-02	22	22	22	25	6	3	0	32	45	32
2014	PM-03	28	21	35	13	0	0	3	14	50	37
2014	PM-04	21	32	32	9	3	2	1	12	55	149
2014	PM-05	27	23	34	10	5	0	0	15	50	129
2014	PM-06	27	37	27	5	4	0	0	9	64	75

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	72	21	3	3	1	0	93	3	400
2017	PM-02	81	15	0	4	0	0	96	4	46
2017	PM-03	83	14	0	3	0	0	97	3	28
2017	PM-04	69	22	5	3	0	1	92	3	150
2017	PM-05	71	23	2	2	3	0	94	4	112
2017	PM-06	69	22	5	2	2	0	91	4	55
2014	PM	70	21	4	3	2	0	92	5	433
2014	PM-02	75	22	3	0	0	0	97	0	32
2014	PM-03	63	26	5	5	0	0	90	5	38
2014	PM-04	68	21	5	3	2	0	90	5	149
2014	PM-05	72	19	3	2	3	0	91	5	129
2014	PM-06	72	23	1	1	1	1	96	3	75
2011	PM	69	21	4	3	2	1	91	5	454
2011	PM-02	70	23	0	3	5	0	93	8	40
2011	PM-03	57	34	6	3	0	0	91	3	35
2011	PM-04	71	21	4	2	1	1	93	3	163
2011	PM-05	66	18	7	6	3	0	84	9	142
2011	PM-06	74	24	1	1	0	0	97	1	68
2008	PM	68	20	3	4	3	2	89	7	488
2008	PM-02	60	24	5	2	7	2	86	9	58
2008	PM-03	80	10	3	0	8	0	90	8	40
2008	PM-04	61	20	6	7	2	4	84	10	161
2008	PM-05	73	21	1	2	2	1	94	4	143
2008	PM-06	73	19	1	5	1	0	92	6	78

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	28	33	12	10	6	7	4	68	18	400
2017	PM-02	37	31	7	11	6	6	2	74	19	46
2017	PM-03	37	21	10	10	14	7	0	63	26	28
2017	PM-04	23	34	16	9	5	6	7	66	16	150
2017	PM-05	27	29	13	12	7	7	4	64	21	112
2017	PM-06	31	44	7	7	5	4	2	79	13	55
2014	PM	28	31	14	12	6	4	4	65	20	432
2014	PM-02	31	38	19	9	3	0	0	69	12	32
2014	PM-03	26	29	19	18	5	3	0	56	24	38
2014	PM-04	28	26	17	12	6	4	7	61	20	148
2014	PM-05	34	27	9	12	8	6	5	69	22	129
2014	PM-06	21	44	9	13	5	3	4	70	20	75

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	50	31	7	7	5	0	0	81	12	400
2017	PM-02	46	34	7	6	6	0	0	80	13	46
2017	PM-03	51	21	10	7	10	0	0	72	17	28
2017	PM-04	48	34	7	6	5	0	0	81	11	150
2017	PM-05	48	29	10	7	4	1	0	79	12	112
2017	PM-06	64	27	0	7	2	0	0	91	9	55
2014	PM	46	32	11	6	4	0	0	78	10	433
2014	PM-02	37	38	16	6	3	0	0	75	9	32
2014	PM-03	39	29	13	11	5	3	0	70	17	38
2014	PM-04	44	34	12	5	4	1	0	78	9	149
2014	PM-05	50	29	11	5	5	0	0	79	10	129
2014	PM-06	49	31	9	7	3	0	1	81	9	75

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	35	41	12	8	3	1	0	77	12	399
2017	PM-02	42	37	9	11	2	0	0	79	13	46
2017	PM-03	31	51	3	3	7	3	0	86	11	28
2017	PM-04	37	40	11	7	3	1	0	78	11	149
2017	PM-05	30	42	16	10	2	0	0	72	12	112
2017	PM-06	38	38	11	9	4	0	0	76	13	55
2014	PM	29	40	15	10	4	1	0	70	14	432
2014	PM-02	22	50	19	6	3	0	0	72	9	32
2014	PM-03	26	34	21	11	5	3	0	62	17	38
2014	PM-04	28	45	12	11	2	3	0	75	13	149
2014	PM-05	34	32	17	12	5	0	1	66	16	129
2014	PM-06	29	40	16	8	5	0	1	70	14	75
2011	PM	33	41	12	9	4	1	0	75	13	453
2011	PM-02	33	48	8	5	3	5	0	84	8	40
2011	PM-03	14	54	20	9	3	0	0	69	11	35
2011	PM-04	32	42	11	9	6	0	0	74	15	163
2011	PM-05	32	39	11	11	4	2	1	73	15	142
2011	PM-06	43	34	12	9	0	1	0	79	9	67
2008	PM	33	43	10	9	3	3	0	78	12	488
2008	PM-02	24	47	12	10	2	5	0	75	13	58
2008	PM-03	53	33	5	5	3	0	3	87	8	40
2008	PM-04	27	43	12	10	2	4	1	75	13	161
2008	PM-05	34	43	8	8	6	1	0	78	14	143
2008	PM-06	41	42	9	8	0	0	0	83	8	78

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	26	35	12	10	6	9	1	69	17	400
2017	PM-02	30	33	4	15	9	9	0	69	26	46
2017	PM-03	27	24	10	14	7	17	0	62	25	28
2017	PM-04	18	38	17	11	5	9	1	64	17	150
2017	PM-05	29	32	12	10	5	11	1	69	17	112
2017	PM-06	44	36	9	2	5	2	2	83	8	55
2014	PM	23	30	19	13	7	8	1	58	22	432
2014	PM-02	9	37	25	12	12	3	0	48	26	32
2014	PM-03	10	31	23	18	14	3	0	43	33	38
2014	PM-04	18	31	18	16	5	11	0	55	24	148
2014	PM-05	29	25	18	12	5	10	1	61	19	129
2014	PM-06	34	32	16	8	4	3	3	70	13	75
2011	PM	27	31	15	12	8	7	0	62	22	453
2011	PM-02	18	45	13	8	5	13	0	71	14	40
2011	PM-03	11	31	23	20	11	0	3	44	32	35
2011	PM-04	21	27	18	17	11	6	0	51	29	163
2011	PM-05	32	30	11	8	8	11	1	70	18	142
2011	PM-06	42	34	12	7	1	3	0	78	9	67
2008	PM	30	32	11	10	6	10	1	70	18	487
2008	PM-02	21	31	22	9	5	12	0	59	16	58
2008	PM-03	28	30	5	15	5	15	3	70	24	40
2008	PM-04	23	35	10	11	7	13	1	67	21	160
2008	PM-05	36	29	9	10	8	8	0	70	20	143
2008	PM-06	46	37	10	4	0	1	1	86	4	78

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	9	26	16	16	7	19	5	47	31	400
2017	PM-02	17	15	14	17	9	19	9	45	36	46
2017	PM-03	13	10	14	14	10	28	10	38	40	28
2017	PM-04	6	31	14	18	5	23	4	50	31	150
2017	PM-05	9	20	20	20	10	17	4	37	37	112
2017	PM-06	9	47	18	9	7	5	4	62	18	55
2014	PM	7	23	23	15	12	16	4	38	34	431
2014	PM-02	3	22	35	16	9	12	3	29	29	32
2014	PM-03	8	16	26	10	22	13	5	29	39	38
2014	PM-04	7	20	19	20	12	18	3	34	41	149
2014	PM-05	9	24	19	12	12	20	5	43	32	128
2014	PM-06	8	34	26	12	7	12	1	48	22	74

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	48	39	6	6	2	0	86	8	399
2017	PM-02	57	30	0	11	2	0	87	13	46
2017	PM-03	55	35	0	3	7	0	90	10	28
2017	PM-04	46	41	7	4	2	0	87	6	150
2017	PM-05	44	40	8	7	2	0	83	9	112
2017	PM-06	48	39	6	6	2	0	87	7	54
2014	PM	45	38	10	5	2	0	83	7	433
2014	PM-02	37	50	9	3	0	0	88	3	32
2014	PM-03	31	42	22	5	0	0	73	5	38
2014	PM-04	47	37	11	3	1	1	85	4	149
2014	PM-05	48	30	11	8	3	0	78	11	129
2014	PM-06	45	44	3	5	3	0	89	8	75

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	41	38	9	7	4	1	0	80	11	400
2017	PM-02	41	36	10	4	6	2	0	79	11	46
2017	PM-03	31	48	10	7	3	0	0	79	10	28
2017	PM-04	44	37	11	5	3	0	0	81	8	150
2017	PM-05	44	35	7	9	3	2	0	81	12	112
2017	PM-06	29	45	7	13	4	0	2	76	17	55
2014	PM	41	36	12	8	3	1	0	78	11	433
2014	PM-02	28	47	22	3	0	0	0	75	3	32
2014	PM-03	37	40	8	10	5	0	0	77	16	38
2014	PM-04	46	32	9	7	4	1	0	80	12	149
2014	PM-05	46	32	11	8	2	2	1	79	10	129
2014	PM-06	31	44	13	9	3	0	0	75	12	75
2011	PM	34	39	10	12	4	1	0	73	16	454
2011	PM-02	43	40	10	5	0	3	0	85	5	40
2011	PM-03	31	46	6	11	6	0	0	77	17	35
2011	PM-04	33	36	12	13	4	2	0	70	18	163
2011	PM-05	32	43	10	10	4	0	1	76	14	142
2011	PM-06	32	34	10	19	4	0	0	66	24	68
2008	PM	31	36	13	11	8	1	0	67	19	489
2008	PM-02	31	34	21	3	9	2	0	67	12	58
2008	PM-03	48	28	10	10	5	0	0	75	15	40
2008	PM-04	30	32	17	12	8	1	1	63	20	161
2008	PM-05	29	40	9	10	10	1	0	70	21	144
2008	PM-06	28	42	9	15	5	0	0	71	21	78

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	47	35	9	4	3	1	0	84	7	399
2017	PM-02	56	30	5	4	4	0	0	86	9	46
2017	PM-03	42	37	14	0	7	0	0	79	7	28
2017	PM-04	50	39	5	4	2	1	0	89	6	150
2017	PM-05	46	32	12	5	2	4	0	81	7	111
2017	PM-06	35	38	13	7	5	0	2	74	13	55
2014	PM	48	28	15	3	3	3	0	78	6	433
2014	PM-02	25	41	25	6	3	0	0	66	9	32
2014	PM-03	50	18	16	10	3	3	0	70	13	38
2014	PM-04	49	28	13	2	4	4	0	80	6	149
2014	PM-05	51	29	12	2	1	5	1	84	2	129
2014	PM-06	47	27	19	3	4	1	0	74	7	75
2011	PM	44	33	11	7	2	2	0	79	10	454
2011	PM-02	40	38	15	5	0	3	0	79	5	40
2011	PM-03	40	26	20	14	0	0	0	66	14	35
2011	PM-04	44	33	9	9	2	4	0	80	11	163
2011	PM-05	44	36	6	5	5	3	1	83	10	142
2011	PM-06	41	32	19	6	1	0	0	74	7	68
2008	PM	41	32	11	7	6	3	0	75	13	488
2008	PM-02	41	28	19	3	5	2	2	71	9	58
2008	PM-03	49	28	10	3	5	5	0	81	8	39
2008	PM-04	38	33	13	6	5	4	1	75	12	161
2008	PM-05	38	37	6	9	8	3	0	76	17	144
2008	PM-06	51	28	8	9	4	0	0	79	13	78

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	45	37	8	6	4	1	0	82	10	400
2017	PM-02	45	36	5	5	6	2	0	84	11	46
2017	PM-03	38	37	7	10	7	0	0	76	17	28
2017	PM-04	45	40	8	4	3	0	0	85	7	150
2017	PM-05	46	35	9	6	3	1	0	82	9	112
2017	PM-06	44	29	11	7	7	2	0	74	15	55
2014	PM	45	33	12	6	3	1	0	79	9	433
2014	PM-02	31	41	19	9	0	0	0	72	9	32
2014	PM-03	44	31	11	10	3	0	0	76	13	38
2014	PM-04	43	36	11	6	3	1	0	80	9	149
2014	PM-05	52	26	12	5	2	2	1	80	8	129
2014	PM-06	41	35	13	5	5	0	0	76	11	75
2011	PM	41	37	11	8	2	1	0	79	10	454
2011	PM-02	48	33	13	5	0	3	0	82	5	40
2011	PM-03	37	29	17	17	0	0	0	66	17	35
2011	PM-04	37	39	13	7	2	1	0	77	10	163
2011	PM-05	43	37	8	8	3	1	0	81	11	142
2011	PM-06	41	41	9	6	3	0	0	82	9	68
2008	PM	38	34	12	10	5	1	0	73	15	489
2008	PM-02	34	36	14	10	3	0	2	72	14	58
2008	PM-03	45	35	15	5	0	0	0	80	5	40
2008	PM-04	37	34	12	9	6	1	1	73	15	161
2008	PM-05	38	33	11	10	7	1	0	71	17	144
2008	PM-06	38	37	6	15	3	0	0	76	18	78

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	82	14	2	1	1	1	96	2	398
2017	PM-02	83	11	2	2	2	0	94	4	46
2017	PM-03	76	21	3	0	0	0	97	0	28
2017	PM-04	78	17	2	1	0	1	97	1	148
2017	PM-05	87	9	2	0	3	0	96	3	112
2017	PM-06	80	15	4	0	2	0	95	2	55
2014	PM	76	18	3	1	1	1	94	3	433
2014	PM-02	75	25	0	0	0	0	100	0	32
2014	PM-03	69	23	3	3	3	0	92	5	38
2014	PM-04	74	19	3	1	1	1	95	2	149
2014	PM-05	81	12	3	2	2	1	94	3	129
2014	PM-06	77	19	1	3	0	0	96	3	75
2011	PM	82	11	2	2	1	1	94	4	454
2011	PM-02	93	5	0	0	3	0	98	3	40
2011	PM-03	74	11	6	9	0	0	86	9	35
2011	PM-04	84	9	3	1	2	1	94	2	163
2011	PM-05	79	13	2	4	1	0	92	6	142
2011	PM-06	82	18	0	0	0	0	100	0	68
2008	PM	81	13	2	1	2	1	95	3	488
2008	PM-02	76	16	2	0	3	3	95	4	58
2008	PM-03	80	13	5	0	3	0	93	3	40
2008	PM-04	74	19	1	2	2	2	95	4	161
2008	PM-05	90	7	1	1	1	1	97	2	143
2008	PM-06	86	8	4	1	1	0	94	3	78

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	56	28	5	4	2	2	2	87	7	399
2017	PM-02	54	29	6	6	2	0	2	85	9	46
2017	PM-03	44	21	10	3	10	10	0	73	16	28
2017	PM-04	60	30	2	5	1	1	1	92	6	150
2017	PM-05	53	27	8	3	4	3	4	85	7	111
2017	PM-06	53	31	4	7	0	2	4	88	8	55
2014	PM	49	28	7	5	4	3	4	82	10	433
2014	PM-02	37	38	12	6	6	0	0	75	12	32
2014	PM-03	37	31	5	5	5	3	13	81	12	38
2014	PM-04	48	26	7	7	5	3	3	79	13	149
2014	PM-05	59	25	6	4	0	2	4	89	4	129
2014	PM-06	43	31	8	1	7	5	5	82	9	75
2011	PM	43	29	9	7	4	5	3	78	13	453
2011	PM-02	43	15	13	5	10	13	3	68	18	40
2011	PM-03	37	31	17	3	3	6	3	75	6	35
2011	PM-04	40	29	8	10	5	4	4	75	16	162
2011	PM-05	46	32	6	6	4	4	2	84	10	142
2011	PM-06	44	31	12	7	1	3	1	78	9	68

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	58	27	6	5	4	1	0	85	9	399
2017	PM-02	56	31	2	4	6	0	0	87	11	46
2017	PM-03	65	21	3	0	10	0	0	86	10	28
2017	PM-04	57	30	7	3	3	0	0	87	6	149
2017	PM-05	59	24	5	6	3	3	0	85	9	112
2017	PM-06	53	20	9	13	2	2	2	75	15	55

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	59	25	6	4	4	1	85	9	399
2017	PM-02	58	29	2	4	6	0	87	11	46
2017	PM-03	62	24	0	3	10	0	86	14	28
2017	PM-04	61	27	7	2	2	1	89	4	150
2017	PM-05	61	21	8	4	4	2	83	8	111
2017	PM-06	49	27	5	11	5	2	78	17	55

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	54	28	7	6	5	0	82	11	400
2017	PM-02	65	20	4	2	9	0	85	11	46
2017	PM-03	55	31	3	0	10	0	86	10	28
2017	PM-04	55	31	7	4	3	0	86	7	150
2017	PM-05	55	25	11	6	4	0	80	10	112
2017	PM-06	45	24	7	18	5	0	69	24	55
2014	PM	47	32	10	6	3	1	80	9	433
2014	PM-02	40	38	16	6	0	0	78	6	32
2014	PM-03	44	30	8	16	3	0	74	18	38
2014	PM-04	50	30	11	4	3	2	82	8	149
2014	PM-05	52	31	8	5	2	2	85	7	129
2014	PM-06	37	37	12	7	7	0	75	13	75

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	19	44	16	6	7	0	8	69	14	88
2017	PM-05	19	36	22	8	9	0	6	59	18	36
2017	PM-06	22	48	11	2	7	0	11	78	10	46
2014	PM	21	37	20	10	1	3	9	66	12	112
2014	PM-05	27	32	24	3	0	3	11	69	3	37
2014	PM-06	20	36	21	12	2	3	6	62	15	64

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	23	42	15	8	6	7	0	69	14	399
2017	PM-02	48	30	13	2	4	2	0	80	7	46
2017	PM-03	30	42	3	14	10	0	0	72	24	28
2017	PM-04	21	41	16	6	5	11	0	69	13	150
2017	PM-05	12	49	17	11	6	6	0	64	18	111
2017	PM-06	22	44	16	9	5	4	0	68	15	55
2014	PM	21	36	21	10	4	7	0	61	16	433
2014	PM-02	19	38	31	3	6	3	0	58	10	32
2014	PM-03	21	39	18	11	5	5	0	63	17	38
2014	PM-04	22	34	19	15	3	6	1	60	19	149
2014	PM-05	19	35	19	12	5	12	0	60	18	129
2014	PM-06	21	40	24	4	4	7	0	66	9	75
2011	PM	20	37	17	11	6	9	0	63	18	454
2011	PM-02	28	33	18	5	5	13	0	69	11	40
2011	PM-03	17	54	11	14	0	3	0	74	15	35
2011	PM-04	17	37	18	11	8	8	0	59	21	163
2011	PM-05	22	31	18	10	6	13	0	60	19	142
2011	PM-06	21	43	13	13	6	4	0	66	20	68

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	22	39	18	11	8	3	0	62	19	399
2017	PM-02	43	35	11	4	4	2	0	80	9	45
2017	PM-03	27	24	21	14	14	0	0	51	28	28
2017	PM-04	19	44	17	8	7	4	0	66	16	150
2017	PM-05	16	40	17	18	8	1	0	57	26	112
2017	PM-06	20	36	24	13	5	2	0	57	19	55
2014	PM	17	38	24	12	6	2	0	57	18	433
2014	PM-02	22	28	34	6	9	0	0	50	16	32
2014	PM-03	18	31	31	13	6	0	0	50	19	38
2014	PM-04	19	36	26	14	3	2	1	56	18	149
2014	PM-05	15	39	20	14	8	4	0	56	23	129
2014	PM-06	19	47	17	7	8	3	0	67	15	75
2011	PM	13	36	23	16	8	3	0	51	25	454
2011	PM-02	18	33	28	8	10	5	0	53	18	40
2011	PM-03	11	49	9	23	9	0	0	60	31	35
2011	PM-04	14	33	26	15	9	3	0	49	25	163
2011	PM-05	12	33	24	18	8	5	0	47	27	142
2011	PM-06	13	40	24	15	7	1	0	54	22	68
2008	PM	21	40	19	10	7	3	0	63	18	486
2008	PM-02	19	41	26	9	3	0	2	61	12	58
2008	PM-03	28	41	18	5	3	5	0	73	8	39
2008	PM-04	19	37	19	11	8	6	1	60	20	159
2008	PM-05	21	40	17	8	10	3	0	63	19	144
2008	PM-06	23	44	17	12	5	0	0	67	17	78

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	13	36	24	14	7	6	52	23	399
2017	PM-02	30	34	22	6	4	2	66	11	46
2017	PM-03	20	28	17	14	17	3	49	33	28
2017	PM-04	12	39	23	13	5	8	56	19	150
2017	PM-05	6	37	25	16	8	8	47	26	111
2017	PM-06	11	29	27	22	9	2	41	31	55
2014	PM	11	34	24	16	9	6	48	26	433
2014	PM-02	12	37	31	10	9	0	50	19	32
2014	PM-03	16	26	34	16	6	3	43	22	38
2014	PM-04	12	32	20	20	11	5	46	33	149
2014	PM-05	9	33	23	15	10	9	46	28	129
2014	PM-06	11	43	21	11	7	8	58	19	75
2011	PM	7	33	24	23	8	6	43	32	453
2011	PM-02	10	33	23	20	8	8	46	30	40
2011	PM-03	9	31	31	23	6	0	40	29	35
2011	PM-04	7	36	25	20	9	4	44	31	163
2011	PM-05	4	31	22	26	8	9	39	37	142
2011	PM-06	9	34	24	19	6	7	47	27	67
2008	PM	10	37	26	13	6	8	51	21	486
2008	PM-02	10	40	26	12	3	9	55	17	58
2008	PM-03	23	28	23	10	5	10	57	17	39
2008	PM-04	8	38	27	13	6	7	50	21	161
2008	PM-05	6	35	26	15	8	9	46	26	144
2008	PM-06	11	46	24	12	4	4	59	16	76

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	18	36	20	11	9	5	0	57	22	400
2017	PM-02	24	41	14	11	6	4	0	68	18	46
2017	PM-03	30	17	24	3	17	7	0	51	22	28
2017	PM-04	19	38	20	8	8	7	0	61	17	150
2017	PM-05	11	40	20	14	12	3	0	52	27	112
2017	PM-06	20	36	20	15	9	0	0	56	24	55
2014	PM	15	30	22	18	10	6	0	48	29	433
2014	PM-02	9	25	40	13	9	0	3	36	23	32
2014	PM-03	16	23	37	16	6	3	0	40	22	38
2014	PM-04	17	32	15	19	9	7	0	53	31	149
2014	PM-05	13	27	18	24	9	9	0	44	36	129
2014	PM-06	20	36	20	5	13	5	0	59	20	75
2011	PM	14	34	19	17	8	8	0	53	27	452
2011	PM-02	15	28	18	20	8	13	0	49	31	40
2011	PM-03	9	34	23	23	3	9	0	47	28	35
2011	PM-04	19	34	19	15	8	5	0	55	25	163
2011	PM-05	11	35	16	17	11	10	0	51	31	141
2011	PM-06	12	36	22	16	6	7	0	52	24	67
2008	PM	15	38	18	11	7	11	0	59	21	487
2008	PM-02	16	31	28	12	3	10	0	52	17	58
2008	PM-03	23	31	21	3	5	18	0	66	9	39
2008	PM-04	15	35	20	10	7	13	0	57	19	161
2008	PM-05	13	42	12	15	8	10	0	60	26	144
2008	PM-06	14	44	17	12	6	6	0	63	19	77

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	15	44	18	14	6	2	60	21	399
2017	PM-02	24	46	13	13	2	2	71	15	46
2017	PM-03	27	31	21	7	14	0	58	21	28
2017	PM-04	15	43	19	12	7	3	60	20	150
2017	PM-05	9	46	19	18	6	3	56	25	112
2017	PM-06	11	50	17	19	4	0	61	22	54
2014	PM	14	37	18	17	11	3	53	29	431
2014	PM-02	19	28	28	13	12	0	47	25	32
2014	PM-03	10	42	18	16	14	0	52	30	38
2014	PM-04	15	38	17	15	12	3	55	28	148
2014	PM-05	14	29	17	25	10	5	45	37	128
2014	PM-06	13	48	17	8	9	4	64	18	75
2011	PM	12	38	16	22	10	2	51	33	453
2011	PM-02	13	38	15	18	8	10	56	28	40
2011	PM-03	9	40	14	23	14	0	49	37	35
2011	PM-04	13	33	19	23	11	0	47	34	163
2011	PM-05	9	39	15	23	11	3	49	36	142
2011	PM-06	16	43	16	18	3	3	62	22	67
2008	PM	16	39	18	18	9	1	55	27	489
2008	PM-02	14	41	22	16	7	0	55	22	58
2008	PM-03	25	43	8	20	3	3	69	23	40
2008	PM-04	16	35	20	17	11	1	52	28	161
2008	PM-05	13	39	15	22	11	0	51	33	144
2008	PM-06	18	40	26	12	5	0	58	17	78

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	28	47	14	9	2	0	75	10	398
2017	PM-02	38	49	9	4	0	0	87	4	45
2017	PM-03	34	45	14	0	7	0	79	7	28
2017	PM-04	31	45	15	8	1	0	75	9	150
2017	PM-05	21	51	14	11	3	0	73	13	111
2017	PM-06	22	47	15	16	0	0	69	16	55
2014	PM	23	48	15	10	2	2	73	11	433
2014	PM-02	22	38	28	9	3	0	59	12	32
2014	PM-03	23	57	10	9	0	0	81	9	38
2014	PM-04	24	48	14	9	1	4	74	11	149
2014	PM-05	26	48	14	10	2	1	74	12	129
2014	PM-06	21	47	16	11	3	3	70	14	75
2011	PM	16	49	15	13	4	2	66	18	453
2011	PM-02	23	45	10	13	5	5	71	18	40
2011	PM-03	11	60	17	3	9	0	71	11	35
2011	PM-04	18	48	15	13	4	1	67	18	162
2011	PM-05	13	47	18	16	4	3	62	20	142
2011	PM-06	19	47	12	16	4	1	67	21	68

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	41	45	8	2	2	0	87	5	399
2017	PM-02	41	46	6	6	0	0	87	6	46
2017	PM-03	51	42	7	0	0	0	93	0	28
2017	PM-04	45	45	7	1	2	0	90	3	149
2017	PM-05	30	50	11	3	4	2	81	7	112
2017	PM-06	51	40	5	4	0	0	91	4	55
2014	PM	38	44	10	5	1	3	84	6	432
2014	PM-02	28	41	28	3	0	0	69	3	32
2014	PM-03	40	35	12	8	3	3	77	11	37
2014	PM-04	36	52	3	7	1	2	89	8	149
2014	PM-05	43	37	14	3	1	2	82	4	129
2014	PM-06	39	44	7	5	0	5	87	6	75
2011	PM	36	44	11	3	2	4	83	5	452
2011	PM-02	38	30	15	8	0	10	75	8	40
2011	PM-03	23	60	11	3	3	0	83	6	35
2011	PM-04	41	42	10	3	4	1	83	7	162
2011	PM-05	35	44	13	2	1	5	83	3	142
2011	PM-06	36	46	9	3	0	6	87	3	67

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	43	41	6	4	3	2	1	86	7	399
2017	PM-02	37	50	0	11	2	0	0	86	14	46
2017	PM-03	25	53	7	7	0	0	7	84	8	27
2017	PM-04	42	39	9	3	3	3	1	84	6	150
2017	PM-05	44	41	5	4	5	1	0	86	8	112
2017	PM-06	58	33	4	2	2	0	2	93	4	55
2014	PM	46	38	7	4	3	2	0	86	7	433
2014	PM-02	34	38	6	9	3	9	0	79	14	32
2014	PM-03	34	56	5	0	5	0	0	90	5	38
2014	PM-04	41	40	8	4	3	2	1	84	8	149
2014	PM-05	54	29	9	5	3	1	0	83	8	129
2014	PM-06	55	40	1	4	0	0	0	95	4	75
2011	PM	42	36	9	6	4	2	1	81	10	452
2011	PM-02	44	33	10	5	5	3	0	79	11	39
2011	PM-03	29	54	3	6	6	3	0	85	12	35
2011	PM-04	41	35	13	6	2	2	1	78	9	162
2011	PM-05	47	32	7	6	3	4	1	83	10	142
2011	PM-06	43	41	6	4	6	0	0	84	10	68
2008	PM	42	35	9	7	4	3	1	79	11	489
2008	PM-02	34	34	14	10	2	3	2	73	13	58
2008	PM-03	50	33	10	0	5	0	3	85	5	40
2008	PM-04	39	32	11	10	5	2	1	74	15	161
2008	PM-05	49	30	6	8	3	3	1	83	11	144
2008	PM-06	37	49	6	4	3	1	0	87	6	78

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	28	42	14	9	5	2	0	71	14	399
2017	PM-02	30	43	6	16	4	0	0	74	20	46
2017	PM-03	31	36	14	7	7	4	0	70	15	27
2017	PM-04	25	41	19	7	4	4	0	69	12	150
2017	PM-05	26	40	15	10	6	3	0	68	16	112
2017	PM-06	35	45	9	5	4	0	2	81	9	55
2014	PM	25	40	16	9	5	4	1	69	14	433
2014	PM-02	12	47	19	9	3	9	0	66	14	32
2014	PM-03	10	52	21	6	3	5	3	68	9	38
2014	PM-04	28	35	19	10	2	5	1	67	13	149
2014	PM-05	29	37	15	9	7	2	1	67	17	129
2014	PM-06	28	45	11	7	7	0	3	75	14	75
2011	PM	17	39	21	11	6	6	1	60	17	454
2011	PM-02	20	33	23	10	5	8	3	58	17	40
2011	PM-03	6	43	34	6	6	3	3	52	12	35
2011	PM-04	18	39	18	13	6	5	0	61	20	163
2011	PM-05	15	39	20	11	6	8	1	60	18	142
2011	PM-06	21	41	21	7	6	4	0	65	14	68

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	12	23	24	12	13	14	1	41	30	399
2017	PM-02	11	22	26	11	13	17	0	40	28	46
2017	PM-03	17	25	25	7	18	7	0	45	27	27
2017	PM-04	12	28	23	13	10	13	1	46	27	150
2017	PM-05	10	18	23	14	17	16	3	34	38	112
2017	PM-06	13	25	22	7	15	18	0	47	27	55
2014	PM	12	24	20	12	13	17	3	46	30	433
2014	PM-02	9	19	28	16	22	6	0	30	40	32
2014	PM-03	5	29	23	8	6	21	8	48	19	38
2014	PM-04	12	26	17	17	9	16	3	47	32	149
2014	PM-05	15	22	18	9	18	18	1	45	33	129
2014	PM-06	16	28	19	5	11	17	4	56	20	75
2011	PM	10	21	20	17	11	18	3	39	36	454
2011	PM-02	8	20	13	23	13	23	3	37	47	40
2011	PM-03	17	20	23	14	9	14	3	45	28	35
2011	PM-04	11	18	18	19	12	19	3	37	39	163
2011	PM-05	8	19	24	15	12	18	3	35	35	142
2011	PM-06	9	34	19	16	6	13	3	51	26	68

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	59	29	6	3	1	0	1	90	4	396
2017	PM-02	69	26	2	2	0	0	0	96	2	45
2017	PM-03	65	21	7	3	0	0	3	89	4	28
2017	PM-04	59	28	6	3	1	1	1	90	4	147
2017	PM-05	55	31	8	4	2	0	1	87	5	112
2017	PM-06	55	36	5	4	0	0	0	91	4	55
2014	PM	56	31	7	4	1	0	0	87	5	433
2014	PM-02	72	22	6	0	0	0	0	94	0	32
2014	PM-03	42	45	13	0	0	0	0	87	0	38
2014	PM-04	54	30	9	6	1	0	1	84	7	149
2014	PM-05	60	25	5	6	4	0	0	85	10	129
2014	PM-06	55	39	5	0	0	0	1	95	0	75

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	63	26	5	2	0	2	1	93	3	400
2017	PM-02	64	26	2	6	0	2	0	91	7	46
2017	PM-03	58	35	3	0	0	3	0	96	0	28
2017	PM-04	61	29	5	1	0	2	2	94	1	150
2017	PM-05	62	26	5	3	0	3	1	92	3	112
2017	PM-06	73	13	7	2	2	2	2	89	4	55
2014	PM	68	25	4	0	1	1	0	95	1	433
2014	PM-02	72	25	3	0	0	0	0	97	0	32
2014	PM-03	55	43	3	0	0	0	0	97	0	38
2014	PM-04	66	26	4	1	1	2	0	94	2	149
2014	PM-05	73	20	4	0	2	1	1	94	2	129
2014	PM-06	72	24	3	0	0	0	1	97	0	75
2011	PM	67	23	4	2	1	2	2	94	3	453
2011	PM-02	63	25	5	0	5	3	0	90	5	40
2011	PM-03	60	23	6	3	3	3	3	88	6	35
2011	PM-04	70	23	3	1	0	1	2	96	1	163
2011	PM-05	62	24	4	4	0	4	4	92	4	142
2011	PM-06	73	22	3	1	0	0	0	96	1	67
2008	PM	68	23	4	2	1	1	1	94	2	486
2008	PM-02	64	28	2	3	0	2	2	95	4	58
2008	PM-03	78	18	0	0	0	5	0	100	0	40
2008	PM-04	69	21	5	3	1	0	1	91	4	160
2008	PM-05	67	24	5	1	0	2	1	94	1	143
2008	PM-06	68	26	1	0	1	1	3	97	1	77

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	23	38	17	12	6	4	0	64	19	399
2017	PM-02	28	52	9	9	0	2	0	82	9	46
2017	PM-03	13	38	24	7	14	3	0	53	22	28
2017	PM-04	23	34	17	15	5	6	0	60	22	149
2017	PM-05	21	37	19	13	5	4	1	61	20	112
2017	PM-06	25	44	16	9	5	0	0	69	15	55
2014	PM	20	38	17	16	7	2	0	59	24	433
2014	PM-02	28	35	16	6	12	3	0	65	19	32
2014	PM-03	18	37	21	16	8	0	0	55	24	38
2014	PM-04	19	37	15	19	7	3	0	58	27	149
2014	PM-05	23	35	15	17	9	1	0	59	26	129
2014	PM-06	15	48	19	11	5	1	1	64	17	75
2011	PM	16	41	18	16	7	1	0	58	24	453
2011	PM-02	25	53	13	8	3	0	0	78	10	40
2011	PM-03	11	20	20	31	17	0	0	31	49	35
2011	PM-04	17	37	21	18	7	1	0	54	25	163
2011	PM-05	13	41	18	18	6	4	0	56	25	142
2011	PM-06	15	57	15	6	7	0	0	72	13	67
2008	PM	22	39	19	11	6	3	0	63	17	489
2008	PM-02	21	29	26	14	7	3	0	52	21	58
2008	PM-03	28	43	10	10	3	8	0	76	14	40
2008	PM-04	23	40	19	8	7	2	0	65	15	161
2008	PM-05	23	38	18	12	6	3	0	63	19	144
2008	PM-06	21	42	22	12	3	1	0	64	14	78

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	15	31	14	22	14	3	1	48	38	400
2017	PM-02	22	30	9	30	4	4	0	54	36	46
2017	PM-03	23	24	10	31	10	0	0	48	42	28
2017	PM-04	14	34	11	20	15	3	1	51	37	150
2017	PM-05	11	30	16	20	20	3	2	42	41	112
2017	PM-06	15	29	24	16	9	5	2	47	27	55
2014	PM	14	28	15	24	15	3	1	44	41	433
2014	PM-02	16	22	25	12	19	3	3	40	33	32
2014	PM-03	10	29	21	24	16	0	0	39	40	38
2014	PM-04	17	26	10	25	17	4	1	45	45	149
2014	PM-05	12	29	12	29	14	3	0	43	45	129
2014	PM-06	13	32	21	15	13	3	3	48	30	75
2011	PM	11	32	17	20	17	1	1	44	38	453
2011	PM-02	23	33	13	18	15	0	0	55	33	40
2011	PM-03	6	23	20	23	29	0	0	29	51	35
2011	PM-04	12	28	18	21	20	1	1	40	42	163
2011	PM-05	9	37	15	20	14	3	1	48	36	142
2011	PM-06	12	34	22	16	12	0	3	48	29	67
2008	PM	17	34	12	21	11	3	1	54	33	487
2008	PM-02	9	28	16	24	17	5	2	39	44	58
2008	PM-03	28	35	15	13	3	8	0	68	16	40
2008	PM-04	17	37	11	22	10	2	1	55	34	161
2008	PM-05	17	36	12	19	13	3	0	54	33	142
2008	PM-06	21	32	13	21	10	3	1	55	32	78

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	19	49	19	7	5	3	0	69	11	398
2017	PM-02	22	54	13	6	2	2	0	78	9	46
2017	PM-03	23	45	17	0	7	3	3	74	7	28
2017	PM-04	21	49	17	5	5	3	1	72	10	149
2017	PM-05	13	45	26	10	5	2	0	58	16	111
2017	PM-06	22	51	16	5	4	2	0	74	9	55

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	38	39	13	4	2	4	0	81	6	399
2017	PM-02	48	39	2	7	2	2	0	88	9	46
2017	PM-03	34	38	10	14	3	0	0	72	17	28
2017	PM-04	43	36	14	1	1	5	0	82	3	149
2017	PM-05	28	43	20	4	1	5	0	74	5	112
2017	PM-06	38	40	11	4	2	5	0	83	6	55
2014	PM	37	41	11	3	1	6	0	84	4	433
2014	PM-02	47	38	12	3	0	0	0	84	3	32
2014	PM-03	40	39	10	0	3	8	0	86	3	38
2014	PM-04	36	45	11	4	1	3	0	83	6	149
2014	PM-05	42	32	14	2	2	8	1	80	4	129
2014	PM-06	31	52	8	3	0	7	0	89	3	75

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	32	51	9	4	2	2	0	85	6	397
2017	PM-02	43	44	6	2	2	2	0	89	4	46
2017	PM-03	41	45	7	7	0	0	0	86	7	28
2017	PM-04	34	50	9	3	1	2	0	86	5	149
2017	PM-05	23	57	10	5	3	2	0	82	8	110
2017	PM-06	31	51	13	5	0	0	0	82	5	55
2014	PM	35	44	12	4	2	3	0	82	6	433
2014	PM-02	40	38	19	0	3	0	0	78	3	32
2014	PM-03	35	47	10	3	3	3	0	84	5	38
2014	PM-04	34	46	11	5	1	2	0	82	7	149
2014	PM-05	39	36	14	5	2	3	0	78	8	129
2014	PM-06	31	55	7	0	4	4	0	89	4	75
2011	PM	29	43	13	8	4	4	0	75	12	452
2011	PM-02	33	43	8	10	0	8	0	81	11	40
2011	PM-03	20	49	11	11	6	3	0	71	18	35
2011	PM-04	29	39	14	9	6	2	1	70	16	163
2011	PM-05	27	45	14	5	3	6	0	77	8	141
2011	PM-06	31	46	10	7	1	1	1	80	9	67

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	43	44	8	3	2	0	0	88	5	399
2017	PM-02	57	37	0	4	2	0	0	94	6	46
2017	PM-03	51	35	7	0	7	0	0	86	7	28
2017	PM-04	45	41	9	3	1	0	0	87	4	149
2017	PM-05	32	54	9	3	3	0	0	86	5	112
2017	PM-06	38	47	9	4	0	2	0	87	4	55
2014	PM	42	43	10	3	2	0	0	86	5	431
2014	PM-02	34	50	6	9	0	0	0	84	9	32
2014	PM-03	50	40	8	3	0	0	0	90	3	38
2014	PM-04	41	44	9	3	3	0	0	85	6	147
2014	PM-05	47	39	11	1	2	1	0	87	2	129
2014	PM-06	41	43	9	3	3	1	0	85	5	75
2011	PM	35	42	14	6	2	1	0	78	8	453
2011	PM-02	45	35	10	5	3	3	0	82	8	40
2011	PM-03	26	43	20	9	3	0	0	69	11	35
2011	PM-04	34	44	12	7	3	0	1	78	10	163
2011	PM-05	34	42	18	5	1	1	0	76	6	142
2011	PM-06	37	48	10	3	0	1	0	86	3	67
2008	PM	40	41	11	6	1	1	0	82	7	488
2008	PM-02	31	47	16	5	2	0	0	78	7	58
2008	PM-03	48	38	15	0	0	0	0	85	0	40
2008	PM-04	41	38	9	8	3	1	0	80	11	160
2008	PM-05	42	41	9	7	1	1	0	83	8	144
2008	PM-06	37	51	9	3	0	0	0	88	3	78

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	44	37	13	2	4	1	0	81	6	397
2017	PM-02	55	32	4	7	2	0	0	87	9	44
2017	PM-03	55	21	14	0	10	0	0	76	10	28
2017	PM-04	46	37	10	3	3	1	0	84	6	149
2017	PM-05	36	39	21	2	2	1	0	76	4	112
2017	PM-06	38	45	11	0	5	0	0	84	5	55
2014	PM	36	39	17	4	3	1	0	76	7	433
2014	PM-02	25	56	12	3	3	0	0	81	6	32
2014	PM-03	42	39	16	0	3	0	0	81	3	38
2014	PM-04	34	38	21	3	3	1	0	72	7	149
2014	PM-05	40	37	15	5	3	0	0	78	8	129
2014	PM-06	37	37	13	8	3	1	0	76	11	75
2011	PM	25	43	17	10	4	0	0	69	14	454
2011	PM-02	33	35	18	13	3	0	0	68	15	40
2011	PM-03	17	43	11	14	14	0	0	60	29	35
2011	PM-04	24	44	17	10	4	1	0	68	15	163
2011	PM-05	27	42	20	6	4	0	1	69	11	142
2011	PM-06	22	49	15	13	0	1	0	72	13	68

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	39	42	11	4	3	0	0	82	7	399
2017	PM-02	46	43	2	6	2	0	0	89	9	46
2017	PM-03	51	21	17	7	3	0	0	72	10	28
2017	PM-04	45	37	11	3	3	1	0	83	7	149
2017	PM-05	31	48	14	4	2	0	0	79	6	112
2017	PM-06	29	55	7	4	5	0	0	84	9	55
2014	PM	34	43	15	4	4	1	0	78	7	432
2014	PM-02	25	63	6	3	3	0	0	88	6	32
2014	PM-03	37	47	9	5	3	0	0	84	8	38
2014	PM-04	34	40	17	3	5	1	0	74	8	149
2014	PM-05	36	40	18	4	2	1	0	76	6	128
2014	PM-06	33	44	11	5	5	0	1	78	11	75
2011	PM	22	47	17	11	3	0	0	69	14	454
2011	PM-02	28	40	18	13	3	0	0	68	15	40
2011	PM-03	20	46	9	11	14	0	0	66	26	35
2011	PM-04	21	48	15	12	2	0	0	70	15	163
2011	PM-05	21	45	23	10	1	1	0	67	11	142
2011	PM-06	21	53	15	10	1	0	0	74	12	68
2008	PM	36	41	12	8	3	0	0	77	11	489
2008	PM-02	31	40	12	10	5	2	0	72	16	58
2008	PM-03	53	38	10	0	0	0	0	90	0	40
2008	PM-04	34	42	12	7	5	1	0	76	12	161
2008	PM-05	37	38	13	11	1	0	0	75	13	144
2008	PM-06	35	47	12	4	3	0	0	82	6	78

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	41	28	14	6	5	5	1	73	12	398
2017	PM-02	45	28	14	6	4	2	0	75	11	46
2017	PM-03	55	14	14	10	7	0	0	69	17	28
2017	PM-04	47	28	11	5	3	5	0	79	9	149
2017	PM-05	37	28	13	6	8	7	1	70	15	112
2017	PM-06	24	37	24	6	2	6	2	66	8	54
2014	PM	37	30	15	8	5	4	1	71	14	432
2014	PM-02	34	38	13	6	6	0	3	74	13	32
2014	PM-03	50	29	9	10	3	0	0	78	13	38
2014	PM-04	35	32	15	7	6	5	1	70	14	148
2014	PM-05	39	27	16	7	5	6	0	70	12	129
2014	PM-06	32	32	16	8	7	3	3	68	16	75
2011	PM	31	30	16	12	7	4	0	64	19	454
2011	PM-02	28	28	15	18	8	5	0	58	26	40
2011	PM-03	31	34	11	3	17	3	0	68	21	35
2011	PM-04	34	28	17	13	6	2	1	64	19	163
2011	PM-05	31	29	17	11	6	6	0	64	18	142
2011	PM-06	24	38	15	12	4	6	1	67	17	68
2008	PM	36	25	14	10	7	7	1	66	18	487
2008	PM-02	33	26	14	11	9	7	0	64	21	57
2008	PM-03	50	20	5	13	0	10	3	80	14	40
2008	PM-04	34	26	13	11	8	8	0	66	20	160
2008	PM-05	35	24	15	10	7	8	1	65	19	144
2008	PM-06	36	28	22	6	4	3	1	67	11	78

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	PM	33	33	34	400
2017	PM-02	26	33	41	46
2017	PM-03	42	34	24	28
2017	PM-04	26	40	34	150
2017	PM-05	41	27	32	112
2017	PM-06	40	22	38	55
2014	PM	34	32	33	432
2014	PM-02	31	41	28	32
2014	PM-03	37	31	32	38
2014	PM-04	31	32	38	149
2014	PM-05	34	32	34	128
2014	PM-06	41	31	28	75
2011	PM	37	29	34	454
2011	PM-02	30	28	43	40
2011	PM-03	46	26	29	35
2011	PM-04	35	32	33	163
2011	PM-05	37	27	36	142
2011	PM-06	38	29	32	68

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	PM	10	38	27	8	7	9	133
2017	PM-02	8	32	24	0	27	8	12
2017	PM-03	8	50	25	8	0	8	12
2017	PM-04	10	36	23	13	11	8	39
2017	PM-05	9	39	35	9	2	6	46
2017	PM-06	18	36	18	5	5	18	22
2014	PM	7	43	27	12	9999	11	149
2014	PM-02	0	40	30	20	9999	10	10
2014	PM-03	0	57	29	0	9999	14	14
2014	PM-04	2	44	19	15	9999	20	46
2014	PM-05	9	44	30	9	9999	7	43
2014	PM-06	16	32	32	13	9999	6	31
2011	PM	14	38	34	8	9999	5	166
2011	PM-02	8	42	33	0	9999	17	12
2011	PM-03	6	56	19	13	9999	6	16
2011	PM-04	11	47	26	11	9999	5	57
2011	PM-05	17	29	42	8	9999	4	52
2011	PM-06	27	23	42	4	9999	4	26

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	PM	15	85	400
2017	PM-02	15	85	46
2017	PM-03	24	76	28
2017	PM-04	18	82	150
2017	PM-05	11	89	112
2017	PM-06	11	89	55
2014	PM	18	82	432
2014	PM-02	19	81	32
2014	PM-03	18	82	38
2014	PM-04	16	84	148
2014	PM-05	20	80	129
2014	PM-06	15	85	75

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	PM	48	61
2017	PM-04	60	27
2014	PM	26	77
2014	PM-04	22	23
2014	PM-05	35	26

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	PM	72	61
2017	PM-04	67	27
2017	PM-05	91	12
2014	PM	80	77
2014	PM-04	83	23
2014	PM-05	73	26
2014	PM-06	82	11

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	PM	61
2017	PM-04	27
2017	PM-05	12
2014	PM	77
2014	PM-04	23
2014	PM-05	26
2014	PM-06	11

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	Total responses
2017	PM-04	27
2014	PM-04	23
2014	PM-06	11

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	PM	8	61
2014	PM	8	77
2014	PM-04	0	23

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	Total responses
2017	PM-04	27
2017	PM-05	12
2014	PM-05	26
2014	PM-06	11

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	PM	38	61
2017	PM-04	29	27
2017	PM-05	58	12
2014	PM	42	77
2014	PM-04	39	23
2014	PM-05	38	26
2014	PM-06	73	11

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	PM	36	61
2017	PM-04	29	27
2014	PM	53	77
2014	PM-04	61	23
2014	PM-05	54	26
2014	PM-06	54	11

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	PM	31	61
2017	PM-04	30	27
2017	PM-05	50	12
2014	PM	40	77
2014	PM-04	48	23
2014	PM-05	35	26
2014	PM-06	54	11

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	PM	54	61
2017	PM-04	45	27
2017	PM-05	75	12
2014	PM	42	77
2014	PM-04	30	23
2014	PM-05	38	26
2014	PM-06	64	11

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	PM	31	61
2017	PM-04	29	27
2014	PM	22	77
2014	PM-04	30	23

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	PM	67	61
2017	PM-04	78	27
2017	PM-05	66	12
2014	PM	57	77
2014	PM-04	65	23
2014	PM-05	57	26
2014	PM-06	54	11

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	PM	31	61
2017	PM-04	29	27
2017	PM-05	50	12
2014	PM	32	77
2014	PM-04	26	23
2014	PM-05	30	26

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	PM-05	12
2014	PM-04	23
2014	PM-05	26
2014	PM-06	11

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	PM	10	61
2017	PM-04	19	27
2017	PM-05	0	12

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	PM	8	61
2014	PM	9	77
2014	PM-05	0	26

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	PM	51	61
2017	PM-04	41	27
2017	PM-05	83	12
2014	PM	47	77
2014	PM-04	61	23
2014	PM-05	31	26
2014	PM-06	63	11

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	PM	31	61
2017	PM-04	29	27
2014	PM	36	77
2014	PM-04	39	23
2014	PM-05	31	26
2014	PM-06	46	11

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	PM	20	61
2017	PM-04	18	27
2014	PM	9	77
2014	PM-04	26	23
2014	PM-06	0	11

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	PM	44	61
2017	PM-04	33	27
2017	PM-05	66	12
2014	PM	60	77
2014	PM-04	70	23
2014	PM-05	65	26
2014	PM-06	54	11

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	PM	28	61
2017	PM-04	18	27
2014	PM	34	77
2014	PM-04	30	23
2014	PM-05	35	26

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	PM	10	61
2014	PM	10	77

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	PM	16	61
2017	PM-04	22	27
2014	PM	16	77
2014	PM-04	22	23

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	PM	18	61
2017	PM-04	18	27
2014	PM	25	77
2014	PM-05	23	26

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	Total responses
2017	PM	61
2017	PM-04	27
2017	PM-05	12
2014	PM-05	26
2014	PM-06	11

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	PM	18	61
2017	PM-04	22	27
2017	PM-05	0	12
2014	PM	21	77
2014	PM-04	22	23

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	PM	12	61
2014	PM	9	77
2014	PM-04	26	23
2014	PM-05	0	26

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	PM	33	61
2017	PM-04	45	27
2014	PM	14	77
2014	PM-05	20	26

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	PM	10	61
2017	PM-05	0	12
2014	PM-05	0	26
2014	PM-06	0	11

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	PM	20	61
2017	PM-04	30	27
2017	PM-05	0	12
2014	PM	16	76

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	PM-05	0	12
2014	PM	10	76

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	PM-05	0	12
2014	PM	9	76

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	PM	13	61
2017	PM-05	0	12
2014	PM	20	76
2014	PM-04	23	22
2014	PM-05	23	26
2014	PM-06	0	11

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	PM	15	61
2017	PM-04	18	27
2017	PM-05	0	12
2014	PM	14	76
2014	PM-05	23	26

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	PM	20	61
2014	PM	13	76
2014	PM-04	23	22

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	PM	10	61
2014	PM	7	76
2014	PM-06	0	11

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	PM	15	61
2017	PM-04	18	27
2014	PM	16	76
2014	PM-05	23	26

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	PM	44	61
2017	PM-04	37	27
2017	PM-05	67	12
2014	PM	32	76
2014	PM-04	36	22
2014	PM-05	30	26

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	PM	13	61
2014	PM	8	76
2014	PM-06	0	11

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	PM	61	61
2017	PM-04	56	27
2017	PM-05	75	12
2014	PM	45	76
2014	PM-04	41	22
2014	PM-05	53	26

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	PM-05	12
2014	PM	76
2014	PM-04	22
2014	PM-05	26
2014	PM-06	11

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	PM	56	61
2017	PM-04	48	27
2017	PM-05	83	12
2014	PM	59	76
2014	PM-04	50	22
2014	PM-05	69	26
2014	PM-06	64	11

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	PM-04	0	27
2017	PM-05	0	12

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	PM	87	13	61
2017	PM-04	89	11	27
2017	PM-05	83	17	12

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	11	18	17	6	6	35	8	49	22	399
2017	PM-02	17	19	18	4	4	30	6	58	14	46
2017	PM-03	16	14	17	3	14	28	7	46	27	28
2017	PM-04	9	23	16	4	5	36	7	56	16	149
2017	PM-05	6	12	15	12	8	37	11	34	37	112
2017	PM-06	16	16	18	2	4	38	5	58	10	55
2014	PM	9	14	16	7	6	40	9	45	24	432
2014	PM-02	12	22	22	6	3	25	9	52	14	32
2014	PM-03	10	23	11	3	3	47	3	67	10	38
2014	PM-04	9	9	17	9	5	42	9	36	28	149
2014	PM-05	7	13	13	7	8	41	10	42	31	128
2014	PM-06	9	19	15	7	5	35	11	51	22	75

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	25	36	17	5	3	12	1	70	10	398
2017	PM-02	32	39	16	4	4	4	0	74	9	46
2017	PM-03	34	35	3	7	7	14	0	80	16	28
2017	PM-04	26	33	18	7	2	14	1	69	10	149
2017	PM-05	16	38	20	4	4	17	1	65	11	111
2017	PM-06	31	36	18	4	2	7	2	74	6	55
2014	PM	21	32	19	6	3	18	1	66	11	432
2014	PM-02	25	28	22	6	0	16	3	65	8	32
2014	PM-03	18	42	11	3	0	26	0	81	4	38
2014	PM-04	19	28	20	7	3	20	3	60	14	149
2014	PM-05	18	34	20	5	3	18	1	64	11	128
2014	PM-06	28	31	17	7	4	13	0	68	12	75
2011	PM	21	41	17	9	3	9	0	68	13	453
2011	PM-02	23	43	13	8	0	15	0	76	9	40
2011	PM-03	26	34	26	6	3	6	0	64	9	35
2011	PM-04	23	38	13	14	4	7	0	66	19	163
2011	PM-05	18	40	19	6	4	12	1	67	11	141
2011	PM-06	16	53	21	3	0	7	0	75	3	68

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	27	56	9	5	2	0	0	84	7	399
2017	PM-02	22	59	11	4	2	2	0	82	7	46
2017	PM-03	17	52	16	7	3	0	3	72	11	28
2017	PM-04	25	63	7	4	1	0	0	88	5	149
2017	PM-05	33	43	15	6	3	0	0	76	9	112
2017	PM-06	35	62	2	2	0	0	0	96	2	55
2014	PM	25	54	12	6	0	1	2	82	6	433
2014	PM-02	16	53	22	3	0	0	6	73	3	32
2014	PM-03	29	50	16	0	0	5	0	83	0	38
2014	PM-04	26	55	9	7	1	1	2	83	8	149
2014	PM-05	28	50	15	7	0	0	0	78	7	129
2014	PM-06	23	61	9	4	0	0	3	86	4	75
2011	PM	25	58	8	7	1	1	1	84	8	452
2011	PM-02	10	65	8	13	3	3	0	77	15	40
2011	PM-03	26	60	9	6	0	0	0	86	6	35
2011	PM-04	28	53	9	7	2	1	1	82	9	162
2011	PM-05	27	55	10	7	1	1	0	82	8	142
2011	PM-06	24	67	4	4	0	0	0	91	4	67
2008	PM	22	54	10	10	3	0	1	77	13	488
2008	PM-02	22	53	5	12	3	2	2	79	16	58
2008	PM-03	20	45	8	13	10	0	5	68	24	40
2008	PM-04	23	54	12	9	3	0	0	77	11	160
2008	PM-05	24	49	10	13	4	0	0	73	17	144
2008	PM-06	21	68	6	3	0	1	1	91	3	78

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	7	23	19	5	4	34	7	51	15	400
2017	PM-02	6	32	18	4	6	24	9	58	16	46
2017	PM-03	7	23	21	0	3	28	17	55	6	28
2017	PM-04	9	24	17	7	4	34	7	54	18	150
2017	PM-05	5	21	21	3	4	40	6	48	12	112
2017	PM-06	5	20	24	7	2	38	4	44	16	55
2014	PM	5	16	26	7	4	32	10	36	19	433
2014	PM-02	0	16	34	12	6	19	12	23	27	32
2014	PM-03	5	26	22	8	8	29	3	46	23	38
2014	PM-04	6	22	25	7	5	23	11	43	18	149
2014	PM-05	5	9	24	5	2	43	12	31	15	129
2014	PM-06	7	11	30	5	4	37	7	31	16	75
2011	PM	6	19	22	8	3	34	10	43	18	452
2011	PM-02	10	15	28	5	3	35	5	42	13	40
2011	PM-03	3	26	34	11	3	23	0	37	19	35
2011	PM-04	7	18	22	12	2	28	12	41	22	162
2011	PM-05	4	20	16	4	3	43	11	51	14	142
2011	PM-06	7	16	24	4	4	36	7	42	16	67

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	45	37	7	2	1	8	0	89	4	398
2017	PM-02	43	44	2	2	4	4	0	91	7	46
2017	PM-03	44	31	7	0	3	10	3	88	4	28
2017	PM-04	49	36	5	2	1	7	0	91	4	148
2017	PM-05	35	42	10	3	0	10	0	86	3	112
2017	PM-06	55	25	13	2	0	5	0	85	2	55
2014	PM	34	37	12	4	1	10	1	80	6	432
2014	PM-02	22	41	16	3	6	6	6	71	11	32
2014	PM-03	50	23	11	5	3	8	0	79	8	38
2014	PM-04	31	38	13	3	1	12	1	80	5	149
2014	PM-05	39	40	8	2	1	10	0	88	3	128
2014	PM-06	32	32	19	7	0	8	3	72	7	75
2011	PM	34	39	10	3	0	13	1	85	4	452
2011	PM-02	35	28	23	0	0	15	0	74	0	40
2011	PM-03	29	51	9	6	0	6	0	85	6	35
2011	PM-04	36	41	7	4	1	10	1	87	6	162
2011	PM-05	33	39	6	4	0	17	1	88	4	142
2011	PM-06	33	37	16	0	1	12	0	80	2	67
2008	PM	33	38	14	5	1	9	1	79	6	488
2008	PM-02	31	41	16	2	0	9	2	81	2	58
2008	PM-03	33	30	10	5	0	20	3	81	6	40
2008	PM-04	31	38	17	6	1	8	1	75	7	160
2008	PM-05	37	36	10	6	1	9	0	80	8	144
2008	PM-06	32	45	15	0	0	8	0	83	0	78

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	31	40	11	4	2	11	0	81	7	400
2017	PM-02	32	50	4	6	2	4	0	87	9	46
2017	PM-03	34	31	14	0	3	14	3	79	4	28
2017	PM-04	34	40	9	2	3	13	0	85	5	150
2017	PM-05	23	42	15	8	1	11	0	73	10	112
2017	PM-06	38	36	13	4	0	9	0	82	4	55
2014	PM	25	35	18	5	1	15	2	71	7	433
2014	PM-02	12	34	28	6	0	12	6	58	8	32
2014	PM-03	47	26	16	3	3	5	0	77	6	38
2014	PM-04	24	37	15	5	1	17	1	75	7	149
2014	PM-05	26	36	15	6	1	15	1	74	8	129
2014	PM-06	20	32	25	5	1	13	3	62	8	75
2011	PM	25	38	14	4	2	15	1	76	7	451
2011	PM-02	20	28	25	5	0	23	0	61	6	40
2011	PM-03	20	40	20	3	3	14	0	70	7	35
2011	PM-04	27	37	14	7	2	10	1	73	11	162
2011	PM-05	23	42	9	4	1	21	1	83	6	141
2011	PM-06	33	40	16	0	1	9	0	80	2	67
2008	PM	33	35	13	8	1	9	1	76	10	489
2008	PM-02	28	48	16	2	0	7	0	81	2	58
2008	PM-03	30	43	3	3	3	15	5	91	6	40
2008	PM-04	32	32	17	10	1	9	0	70	12	161
2008	PM-05	38	33	11	8	1	8	1	78	10	144
2008	PM-06	33	35	13	10	1	8	0	74	13	78

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	PM	7	93	398
2017	PM-04	4	96	148
2017	PM-05	8	92	112
2017	PM-06	9	91	55
2014	PM	7	93	432
2014	PM-04	5	95	148
2014	PM-05	5	95	129
2014	PM-06	8	92	75

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	PM	22	28
2014	PM	29	28

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	PM	93	28
2014	PM	68	28

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	PM	0	28
2014	PM	0	28

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	PM	0	28
2014	PM	0	28

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	PM	0	28

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	PM	32	28

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	PM	25	28
2014	PM	25	28

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	PM	18	28

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	PM	0	28

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	PM	32	28

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	PM	25	28

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	PM	0	28

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	PM	0	28

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	PM	0	28

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2017	PM	0	28
2014	PM	0	28

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	PM	29	28
2014	PM	36	28

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	PM	21	28
2014	PM	18	28

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	PM	18	28

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	PM	0	28

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	PM	18	28

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	PM	53	28
2014	PM	36	28

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	PM	0	28

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	PM	29	28
2014	PM	30	27

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	PM	0	28
2014	PM	0	27

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	PM	43	28
2014	PM	37	27

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	PM	65	28
2014	PM	63	27

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	PM	89	11	28

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	11	17	16	3	2	43	8	57	11	400
2017	PM-02	13	15	22	2	4	32	11	49	11	46
2017	PM-03	16	21	17	0	3	35	7	64	6	28
2017	PM-04	11	19	17	2	2	41	8	59	8	150
2017	PM-05	6	17	14	6	3	46	8	50	19	112
2017	PM-06	15	13	11	0	2	53	7	68	5	55
2014	PM	9	11	22	2	2	45	9	44	8	433
2014	PM-02	12	10	31	3	0	28	16	39	6	32
2014	PM-03	8	18	14	0	3	52	5	61	6	38
2014	PM-04	9	9	25	4	2	41	9	36	12	149
2014	PM-05	9	11	18	0	1	53	9	52	2	129
2014	PM-06	11	12	21	4	3	41	8	44	13	75

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	26	39	14	2	2	15	2	79	4	400
2017	PM-02	35	43	12	0	2	6	2	85	2	46
2017	PM-03	37	28	10	3	3	17	0	79	8	28
2017	PM-04	26	41	13	1	2	16	2	81	3	150
2017	PM-05	17	39	16	4	1	21	2	72	7	112
2017	PM-06	36	33	18	2	2	7	2	76	4	55
2014	PM	21	33	18	3	1	22	2	71	5	433
2014	PM-02	22	28	19	6	0	16	9	67	8	32
2014	PM-03	26	31	9	0	0	31	3	87	0	38
2014	PM-04	22	31	21	3	1	20	2	68	5	149
2014	PM-05	20	36	16	2	1	24	1	74	4	129
2014	PM-06	17	35	20	4	3	20	1	66	9	75
2011	PM	27	41	12	5	2	13	0	78	8	454
2011	PM-02	28	48	5	0	3	18	0	91	3	40
2011	PM-03	20	57	14	0	6	3	0	79	6	35
2011	PM-04	33	32	15	7	2	10	0	73	10	163
2011	PM-05	21	42	13	7	1	16	1	75	9	142
2011	PM-06	28	50	7	1	1	12	0	88	3	68

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	18	22	23	15	21	0	1	40	37	398
2017	PM-02	18	25	13	18	26	0	0	43	44	45
2017	PM-03	18	18	20	18	25	0	0	36	43	27
2017	PM-04	14	21	27	17	18	1	1	36	36	150
2017	PM-05	20	23	20	10	26	0	2	44	36	112
2017	PM-06	20	22	25	16	15	0	2	43	31	55

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	11	29	29	16	13	0	41	30	399
2017	PM-02	22	30	26	19	2	0	52	21	46
2017	PM-03	7	17	35	20	14	7	26	36	28
2017	PM-04	15	34	29	12	11	0	48	23	150
2017	PM-05	9	26	31	20	14	0	35	34	112
2017	PM-06	4	26	30	19	22	0	30	41	54

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	14	28	29	16	11	0	1	43	28	398
2017	PM-02	23	26	33	16	2	0	0	49	18	45
2017	PM-03	14	21	30	14	14	3	3	37	30	28
2017	PM-04	18	38	22	12	9	0	1	57	21	149
2017	PM-05	11	25	33	19	13	0	0	36	31	112
2017	PM-06	5	13	36	25	20	0	0	18	45	55

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	14	24	26	20	15	0	1	38	36	400
2017	PM-02	24	26	15	22	13	0	0	50	35	46
2017	PM-03	14	24	17	27	14	3	0	40	42	28
2017	PM-04	19	28	24	14	11	1	3	49	26	150
2017	PM-05	10	21	28	21	20	0	0	31	41	112
2017	PM-06	2	13	40	29	16	0	0	15	45	55

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	36	28	18	6	5	0	6	69	11	398
2017	PM-02	47	24	25	0	0	0	4	74	0	45
2017	PM-03	17	34	10	17	0	3	17	65	22	28
2017	PM-04	49	24	16	1	4	0	7	78	5	149
2017	PM-05	28	31	19	10	7	1	5	62	18	112
2017	PM-06	22	38	20	11	9	0	0	60	20	55

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	26	30	24	11	8	0	57	19	398
2017	PM-02	22	43	19	15	0	0	66	15	46
2017	PM-03	11	36	33	4	17	0	47	20	27
2017	PM-04	33	31	18	11	7	1	64	17	149
2017	PM-05	22	21	35	13	8	1	43	21	112
2017	PM-06	25	35	20	9	11	0	60	20	55

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	21	35	24	12	6	2	57	18	398
2017	PM-02	28	42	21	6	2	0	70	9	46
2017	PM-03	18	42	14	11	7	7	65	19	27
2017	PM-04	25	33	24	9	7	2	58	17	149
2017	PM-05	16	31	28	17	5	3	49	23	112
2017	PM-06	20	38	25	9	7	0	58	16	55

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	18	31	27	16	8	1	0	49	24	395
2017	PM-02	20	29	29	18	4	0	0	49	22	45
2017	PM-03	22	22	35	11	4	7	0	47	16	27
2017	PM-04	21	39	19	10	9	1	1	61	19	148
2017	PM-05	11	31	30	22	7	0	0	42	29	111
2017	PM-06	20	11	38	20	11	0	0	31	31	55

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	23	31	24	14	6	0	2	55	21	398
2017	PM-02	32	30	26	9	0	0	2	64	9	46
2017	PM-03	29	28	14	18	7	0	4	59	26	27
2017	PM-04	28	31	21	12	5	1	2	61	17	149
2017	PM-05	12	34	22	21	9	0	2	47	30	112
2017	PM-06	20	24	38	9	7	0	2	44	17	55

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	28	31	24	11	6	0	1	59	17	396
2017	PM-02	31	32	28	7	2	0	0	63	9	46
2017	PM-03	25	33	24	7	7	4	0	60	15	27
2017	PM-04	28	32	26	9	3	0	1	60	13	147
2017	PM-05	28	28	22	14	7	0	1	56	21	112
2017	PM-06	24	31	20	11	15	0	0	55	25	55

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	50	26	14	6	2	1	77	9	399
2017	PM-02	50	26	13	6	2	2	78	9	46
2017	PM-03	45	31	7	10	0	6	81	11	28
2017	PM-04	50	25	14	5	5	0	76	10	149
2017	PM-05	47	30	14	7	1	1	78	8	112
2017	PM-06	55	16	20	5	2	2	72	7	55

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	73	12	5	2	3	0	4	89	6	397
2017	PM-02	76	11	2	2	7	0	2	89	9	45
2017	PM-03	56	14	7	0	10	0	13	80	12	28
2017	PM-04	75	9	7	2	2	0	5	89	4	149
2017	PM-05	71	13	5	3	3	1	4	88	6	112
2017	PM-06	78	13	2	4	0	2	2	94	4	54

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	53	30	10	3	1	3	85	4	400
2017	PM-02	56	35	0	6	2	0	91	9	46
2017	PM-03	49	24	10	0	3	13	84	4	28
2017	PM-04	54	31	8	3	1	3	88	4	150
2017	PM-05	54	25	15	4	1	2	80	5	112
2017	PM-06	49	35	15	0	0	2	85	0	55

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	52	23	11	6	5	3	77	11	399
2017	PM-02	60	17	11	5	6	0	78	11	46
2017	PM-03	56	17	3	7	10	6	78	19	28
2017	PM-04	50	26	9	6	4	5	80	10	150
2017	PM-05	54	16	15	7	6	1	71	14	111
2017	PM-06	47	33	13	5	2	0	80	7	55

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	50	9	5	1	1	0	33	89	3	398
2017	PM-02	66	7	0	2	0	0	24	97	3	45
2017	PM-03	45	3	3	0	3	0	44	88	6	28
2017	PM-04	51	4	1	0	0	1	43	98	0	150
2017	PM-05	45	12	7	3	0	1	33	85	4	111
2017	PM-06	44	22	16	4	4	0	11	73	8	55

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	63	23	8	0	1	5	91	1	399
2017	PM-02	65	24	6	2	0	2	91	2	46
2017	PM-03	59	14	14	0	3	9	81	4	28
2017	PM-04	57	32	5	0	1	5	94	1	150
2017	PM-05	67	14	10	1	1	7	88	2	111
2017	PM-06	69	20	9	0	0	2	91	0	55

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	63	18	6	5	2	6	86	7	400
2017	PM-02	48	22	11	9	11	0	69	20	46
2017	PM-03	45	21	3	7	7	16	79	17	28
2017	PM-04	61	20	7	4	2	7	86	6	150
2017	PM-05	71	19	4	3	0	4	93	3	112
2017	PM-06	76	11	4	5	0	4	91	6	55

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	44	29	18	5	1	0	3	75	7	398
2017	PM-02	37	42	11	9	0	0	2	80	9	46
2017	PM-03	28	31	21	7	0	0	13	68	8	28
2017	PM-04	43	28	19	5	3	1	1	73	8	149
2017	PM-05	49	26	19	3	2	0	2	76	5	112
2017	PM-06	48	30	11	7	0	0	4	81	8	54

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	8	29	46	12	4	0	1	37	17	400
2017	PM-02	11	31	45	9	2	2	0	43	11	46
2017	PM-03	3	28	48	14	7	0	0	31	21	28
2017	PM-04	12	36	41	7	3	0	1	49	10	150
2017	PM-05	2	20	54	19	4	0	1	22	23	112
2017	PM-06	11	22	45	13	9	0	0	33	22	55

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	7	17	45	22	8	0	0	30	24	399
2017	PM-02	4	6	56	24	10	0	0	33	11	46
2017	PM-03	14	10	48	24	3	0	0	28	24	28
2017	PM-04	3	13	44	26	12	1	1	38	17	149
2017	PM-05	11	26	44	15	4	0	1	19	37	112
2017	PM-06	11	20	40	22	7	0	0	29	31	55

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	33	51	8	2	2	3	87	5	399
2017	PM-02	28	47	6	7	6	5	79	14	46
2017	PM-03	22	57	7	0	11	4	81	11	27
2017	PM-04	32	55	5	3	1	3	90	5	150
2017	PM-05	33	51	12	1	1	3	86	2	112
2017	PM-06	49	40	11	0	0	0	89	0	55

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	21	50	14	10	4	1	72	14	399
2017	PM-02	26	57	5	11	2	0	83	13	46
2017	PM-03	14	58	21	0	7	0	72	7	28
2017	PM-04	23	53	11	9	2	1	77	11	149
2017	PM-05	17	42	21	11	7	2	60	18	112
2017	PM-06	22	45	13	13	4	4	70	17	55

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	PM	17	83	400
2017	PM-02	15	85	46
2017	PM-04	21	79	150
2017	PM-05	16	84	112
2017	PM-06	13	87	55
2014	PM	13	87	432
2014	PM-02	28	72	32
2014	PM-03	13	87	38
2014	PM-04	12	88	148
2014	PM-05	12	88	129
2014	PM-06	9	91	75

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	PM	87	13	68
2017	PM-04	81	19	32
2017	PM-05	89	11	18
2014	PM	85	15	55
2014	PM-04	72	28	18
2014	PM-05	94	6	16

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	49	39	7	3	2	88	5	59
2017	PM-04	50	31	8	8	4	80	12	26
2017	PM-05	51	43	6	0	0	94	0	16
2014	PM	57	34	2	6	0	91	6	47
2014	PM-04	54	31	8	8	0	85	8	13
2014	PM-05	60	33	0	7	0	93	7	15

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	25	24	21	12	14	3	26	74	399
2017	PM-02	21	11	24	15	19	9	23	77	46
2017	PM-03	24	14	34	7	21	0	24	76	28
2017	PM-04	20	27	23	13	14	3	21	79	150
2017	PM-05	29	27	17	11	13	3	30	70	111
2017	PM-06	36	27	16	13	5	2	37	63	55

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	PM	21	283
2017	PM-02	28	32
2017	PM-03	40	21
2017	PM-04	20	114
2017	PM-05	16	76
2017	PM-06	18	34

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	PM	34	283
2017	PM-02	37	32
2017	PM-03	45	21
2017	PM-04	38	114
2017	PM-05	33	76
2017	PM-06	15	34

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	PM	19	283
2017	PM-02	25	32
2017	PM-03	28	21
2017	PM-04	17	114
2017	PM-05	21	76
2017	PM-06	6	34

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	PM	55	283
2017	PM-02	60	32
2017	PM-03	58	21
2017	PM-04	51	114
2017	PM-05	62	76
2017	PM-06	56	34

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	PM	9	283
2017	PM-02	12	32
2017	PM-03	14	21
2017	PM-04	6	114
2017	PM-05	8	76
2017	PM-06	9	34

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	PM	37	283
2017	PM-02	40	32
2017	PM-03	28	21
2017	PM-04	41	114
2017	PM-05	35	76
2017	PM-06	26	34

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	PM	4	43	21	8	9	14	278
2017	PM-02	4	32	39	3	6	16	31
2017	PM-03	0	52	15	10	5	19	20
2017	PM-04	4	44	20	8	10	13	113
2017	PM-05	6	42	18	8	12	15	74
2017	PM-06	6	50	18	9	3	15	34

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	15	27	14	15	16	1	12	48	36	284
2017	PM-02	9	38	9	18	15	3	7	52	37	32
2017	PM-03	14	31	18	14	18	0	5	47	34	21
2017	PM-04	20	27	15	13	14	2	10	53	30	115
2017	PM-05	7	21	14	14	18	1	24	37	44	76
2017	PM-06	21	29	12	18	15	0	6	53	34	34

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	3	5	10	19	53	2	8	10	80	284
2017	PM-02	0	0	6	16	68	3	7	0	93	32
2017	PM-03	5	12	18	28	37	0	0	17	65	21
2017	PM-04	3	7	13	18	50	2	7	11	74	115
2017	PM-05	0	3	8	20	52	3	15	3	87	76
2017	PM-06	6	9	3	18	62	0	3	15	82	34

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Canadian Heritage by Question 103. Please indicate your occupational group and level. Occupational group and level - PM

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)