2017 Public Service Employee Survey Results for Canadian Heritage by Question 103. Please indicate your occupational group and level. Occupational group and level - PC

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 42 42 0 8 8 0 0 83 17 12
2014 PC 25 50 8 8 8 0 0 75 17 12
2014 PC-03 30 60 10 0 0 0 0 90 0 10
2011 PC 50 43 7 0 0 0 0 93 0 14

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 67 8 8 17 0 0 0 75 17 12
2014 PC 58 25 0 8 8 0 0 83 17 12
2014 PC-03 70 20 0 10 0 0 0 90 10 10
2011 PC 79 14 0 7 0 0 0 93 7 14

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 67 17 8 8 0 0 0 83 8 12
2014 PC 67 8 0 17 8 0 0 75 25 12
2014 PC-03 80 10 0 10 0 0 0 90 10 10
2011 PC 79 21 0 0 0 0 0 100 0 14

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 75 17 0 8 0 0 0 92 8 12
2014 PC 67 17 8 8 0 0 0 83 8 12
2014 PC-03 80 0 10 10 0 0 0 80 10 10
2011 PC 57 29 7 7 0 0 0 86 7 14

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 33 58 8 0 0 0 0 92 0 12
2014 PC 33 42 17 0 8 0 0 75 8 12
2014 PC-03 40 40 10 0 10 0 0 80 10 10
2011 PC 36 36 21 0 0 0 7 77 0 14

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 67 25 8 0 0 0 0 92 0 12
2014 PC 67 25 8 0 0 0 0 92 0 12
2014 PC-03 80 20 0 0 0 0 0 100 0 10
2011 PC 86 7 7 0 0 0 0 93 0 14

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 75 17 8 0 0 0 0 92 0 12
2014 PC 67 25 8 0 0 0 0 92 0 12
2014 PC-03 80 20 0 0 0 0 0 100 0 10
2011 PC 71 29 0 0 0 0 0 100 0 14

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 100 0 0 0 0 0 0 100 0 12
2014 PC 75 25 0 0 0 0 0 100 0 12
2014 PC-03 80 20 0 0 0 0 0 100 0 10

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 58 17 0 8 0 8 8 90 10 12
2014 PC 58 17 17 8 0 0 0 75 8 12
2014 PC-03 60 20 10 10 0 0 0 80 10 10
2011 PC 57 29 7 0 0 0 7 92 0 14

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 25 25 17 8 17 0 8 55 27 12
2014 PC 42 25 17 8 8 0 0 67 17 12
2014 PC-03 40 30 20 0 10 0 0 70 10 10
2011 PC 21 36 14 21 0 0 7 62 23 14

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 50 42 0 8 0 0 0 92 8 12
2014 PC 58 33 8 0 0 0 0 92 0 12
2014 PC-03 70 30 0 0 0 0 0 100 0 10
2011 PC 64 29 0 7 0 0 0 93 7 14

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 33 42 0 17 8 0 0 75 25 12
2014 PC 33 33 8 25 0 0 0 67 25 12
2014 PC-03 40 40 0 20 0 0 0 80 20 10
2011 PC 36 43 21 0 0 0 0 79 0 14

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 50 50 0 0 0 0 0 100 0 12

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 67 33 0 0 0 0 0 100 0 12
2014 PC 67 33 0 0 0 0 0 100 0 12
2014 PC-03 70 30 0 0 0 0 0 100 0 10
2011 PC 50 43 7 0 0 0 0 93 0 14

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 50 33 8 0 8 0 0 83 8 12

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 58 33 0 8 0 0 0 92 8 12
2014 PC 75 17 8 0 0 0 0 92 0 12
2014 PC-03 80 20 0 0 0 0 0 100 0 10
2011 PC 86 14 0 0 0 0 0 100 0 14

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 17 75 0 8 0 0 0 92 8 12
2014 PC 33 58 8 0 0 0 0 92 0 12
2014 PC-03 40 50 10 0 0 0 0 90 0 10
2011 PC 50 43 0 0 7 0 0 93 7 14

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 50 8 25 0 8 8 0 64 9 12
2014 PC 58 17 17 8 0 0 0 75 8 12
2014 PC-03 70 10 20 0 0 0 0 80 0 10

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 75 8 0 17 0 0 0 83 17 12
2014 PC 58 25 0 17 0 0 0 83 17 12
2014 PC-03 70 20 0 10 0 0 0 90 10 10
2011 PC 50 29 7 7 0 0 7 85 8 14

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 67 33 0 0 0 0 0 100 0 12
2014 PC 75 17 0 8 0 0 0 92 8 12
2014 PC-03 80 20 0 0 0 0 0 100 0 10
2011 PC 71 21 7 0 0 0 0 93 0 14

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 33 58 0 8 0 0 0 92 8 12
2014 PC 42 25 17 17 0 0 0 67 17 12
2014 PC-03 40 30 20 10 0 0 0 70 10 10
2011 PC 50 21 21 7 0 0 0 71 7 14

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 0 0 25 50 25 0 0 75 0 12
2014 PC 0 8 33 33 25 0 0 58 8 12
2014 PC-03 0 10 30 40 20 0 0 60 10 10
2011 PC 0 7 21 36 29 0 7 69 8 14

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 0 0 25 33 42 0 0 75 0 12
2014 PC 0 8 17 58 17 0 0 75 8 12
2014 PC-03 0 10 10 70 10 0 0 80 10 10
2011 PC 0 7 7 43 43 0 0 86 7 14

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 8 33 42 17 0 0 0 17 42 12
2014 PC 25 8 33 33 0 0 0 33 33 12
2014 PC-03 20 10 40 30 0 0 0 30 30 10
2011 PC 7 14 29 21 29 0 0 50 21 14

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 0 0 58 25 17 0 0 42 0 12
2014 PC 8 0 25 50 17 0 0 67 8 12
2014 PC-03 10 0 30 40 20 0 0 60 10 10
2011 PC 0 0 21 43 36 0 0 79 0 14

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 8 8 25 33 25 0 0 58 17 12
2014 PC 17 33 25 8 17 0 0 25 50 12
2014 PC-03 20 20 30 10 20 0 0 30 40 10
2011 PC 7 21 21 36 7 7 0 46 31 14

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 0 8 25 0 58 0 8 64 9 12
2014 PC 0 0 25 33 42 0 0 75 0 12
2014 PC-03 0 0 20 40 40 0 0 80 0 10
2011 PC 0 7 0 21 50 7 14 91 9 14

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 8 42 50 0 0 0 0 0 50 12
2014 PC 17 17 58 8 0 0 0 8 33 12
2014 PC-03 10 10 70 10 0 0 0 10 20 10
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 58 25 8 8 0 0 0 83 8 12
2014 PC 75 0 8 8 8 0 0 75 17 12
2014 PC-03 90 0 0 10 0 0 0 90 10 10
2011 PC 86 0 7 0 7 0 0 86 7 14

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 25 17 17 17 8 17 0 50 30 12
2014 PC 42 17 25 0 0 8 8 70 0 12
2014 PC-03 50 10 20 0 0 10 10 75 0 10

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 42 33 17 8 0 0 0 75 8 12
2014 PC 67 17 8 8 0 0 0 83 8 12
2014 PC-03 70 20 10 0 0 0 0 90 0 10

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 50 25 0 25 0 0 0 75 25 12
2014 PC 58 33 0 0 0 8 0 100 0 12
2014 PC-03 60 30 0 0 0 10 0 100 0 10
2011 PC 57 21 7 0 0 14 0 92 0 14

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 50 17 0 8 8 17 0 80 20 12
2014 PC 67 8 0 8 0 17 0 90 10 12
2014 PC-03 60 10 0 10 0 20 0 88 13 10
2011 PC 50 21 7 0 0 21 0 91 0 14

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 8 8 17 8 17 42 0 29 43 12
2014 PC 8 25 25 8 0 25 8 50 13 12
2014 PC-03 10 20 20 10 0 30 10 50 17 10

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 50 42 8 0 0 0 0 92 0 12
2014 PC 67 25 8 0 0 0 0 92 0 12
2014 PC-03 70 30 0 0 0 0 0 100 0 10
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 33 42 0 25 0 0 0 75 25 12
2014 PC 50 25 8 17 0 0 0 75 17 12
2014 PC-03 60 20 10 10 0 0 0 80 10 10
2011 PC 57 36 7 0 0 0 0 93 0 14

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 75 17 8 0 0 0 0 92 0 12
2014 PC 67 25 8 0 0 0 0 92 0 12
2014 PC-03 80 20 0 0 0 0 0 100 0 10
2011 PC 86 14 0 0 0 0 0 100 0 14

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 33 50 8 0 8 0 0 83 8 12
2014 PC 50 42 0 0 8 0 0 92 8 12
2014 PC-03 60 30 0 0 10 0 0 90 10 10
2011 PC 57 36 7 0 0 0 0 93 0 14

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 83 0 8 8 0 0 0 83 8 12
2014 PC 75 17 0 8 0 0 0 92 8 12
2014 PC-03 90 10 0 0 0 0 0 100 0 10
2011 PC 100 0 0 0 0 0 0 100 0 14

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 50 25 0 17 0 8 0 82 18 12
2014 PC 67 17 8 0 0 8 0 91 0 12
2014 PC-03 80 20 0 0 0 0 0 100 0 10
2011 PC 79 7 0 0 0 0 14 100 0 14

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 64 18 0 18 0 0 0 82 18 11

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 67 25 8 0 0 0 0 92 0 12

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 42 42 17 0 0 0 0 83 0 12
2014 PC 50 25 0 25 0 0 0 75 25 12
2014 PC-03 60 30 0 10 0 0 0 90 10 10
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Senior Management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 67 25 0 0 0 8 0 100 0 12
2014 PC 42 42 0 0 0 17 0 100 0 12
2014 PC-03 50 30 0 0 0 20 0 100 0 10
2011 PC 43 29 14 7 0 7 0 77 8 14

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 58 25 8 0 0 8 0 91 0 12
2014 PC 33 50 8 0 0 8 0 91 0 12
2014 PC-03 30 50 10 0 0 10 0 89 0 10
2011 PC 29 50 14 0 0 7 0 85 0 14

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 17 33 8 8 0 33 0 75 13 12
2014 PC 33 42 17 0 0 8 0 82 0 12
2014 PC-03 30 50 10 0 0 10 0 89 0 10
2011 PC 29 36 14 14 0 7 0 69 15 14

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 50 25 0 17 0 8 0 82 18 12
2014 PC 50 33 0 8 0 8 0 91 9 12
2014 PC-03 60 30 0 0 0 10 0 100 0 10
2011 PC 36 36 7 7 7 7 0 77 15 14

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 25 50 17 0 8 0 0 75 8 12
2014 PC 33 42 17 0 8 0 0 75 8 12
2014 PC-03 40 30 20 0 10 0 0 70 10 10
2011 PC 29 50 14 7 0 0 0 79 7 14
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 42 50 8 0 0 0 0 92 0 12
2014 PC 67 33 0 0 0 0 0 100 0 12
2014 PC-03 60 40 0 0 0 0 0 100 0 10
2011 PC 43 36 14 7 0 0 0 79 7 14

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 58 33 0 0 0 8 0 100 0 12
2014 PC 50 33 8 0 0 8 0 91 0 12
2014 PC-03 50 30 10 0 0 10 0 89 0 10
2011 PC 71 7 7 0 0 14 0 92 0 14

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 33 42 0 17 0 8 0 82 18 12
2014 PC 50 42 8 0 0 0 0 92 0 12
2014 PC-03 60 40 0 0 0 0 0 100 0 10
2011 PC 64 21 7 0 0 7 0 92 0 14

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 17 33 33 8 0 8 0 55 9 12
2014 PC 33 8 33 17 0 8 0 45 18 12
2014 PC-03 40 0 30 20 0 10 0 44 22 10
2011 PC 43 7 14 14 7 14 0 58 25 14

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 0 33 17 17 8 25 0 44 33 12
2014 PC 17 33 33 8 0 8 0 55 9 12
2014 PC-03 20 30 30 10 0 10 0 56 11 10
2011 PC 36 21 7 21 0 14 0 67 25 14

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 67 33 0 0 0 0 0 100 0 12
2014 PC 75 17 0 0 8 0 0 92 8 12
2014 PC-03 90 10 0 0 0 0 0 100 0 10

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 83 8 0 0 0 8 0 100 0 12
2014 PC 58 33 0 0 0 8 0 100 0 12
2014 PC-03 70 20 0 0 0 10 0 100 0 10
2011 PC 71 7 7 0 0 7 7 92 0 14

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 17 33 25 8 0 17 0 60 10 12
2014 PC 33 17 33 8 8 0 0 50 17 12
2014 PC-03 40 20 20 10 10 0 0 60 20 10
2011 PC 14 50 14 0 0 14 7 82 0 14

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 0 0 8 25 42 8 17 0 89 12
2014 PC 8 17 17 17 33 8 0 27 55 12
2014 PC-03 10 20 10 20 30 10 0 33 56 10
2011 PC 7 21 0 36 36 0 0 29 71 14

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 0 42 25 17 0 17 0 50 20 12

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 42 33 8 8 0 8 0 82 9 12
2014 PC 33 33 33 0 0 0 0 67 0 12
2014 PC-03 40 30 30 0 0 0 0 70 0 10

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 42 50 0 8 0 0 0 92 8 12
2014 PC 50 42 8 0 0 0 0 92 0 12
2014 PC-03 60 30 10 0 0 0 0 90 0 10
2011 PC 71 21 0 7 0 0 0 93 7 14

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 58 33 0 0 0 8 0 100 0 12
2014 PC 75 25 0 0 0 0 0 100 0 12
2014 PC-03 70 30 0 0 0 0 0 100 0 10
2011 PC 57 36 7 0 0 0 0 93 0 14

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 58 42 0 0 0 0 0 100 0 12
2014 PC 67 33 0 0 0 0 0 100 0 12
2014 PC-03 70 30 0 0 0 0 0 100 0 10
2011 PC 57 21 21 0 0 0 0 79 0 14

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 58 33 8 0 0 0 0 92 0 12
2014 PC 67 33 0 0 0 0 0 100 0 12
2014 PC-03 70 30 0 0 0 0 0 100 0 10
2011 PC 43 43 14 0 0 0 0 86 0 14

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 50 25 8 0 8 8 0 82 9 12
2014 PC 67 17 0 8 0 8 0 91 9 12
2014 PC-03 70 20 0 0 0 10 0 100 0 10
2011 PC 64 14 14 0 0 7 0 85 0 14
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 PC 33 33 33 12
2014 PC 17 83 0 12
2014 PC-03 10 90 0 10
2011 PC 21 79 0 14
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 8 17 25 0 0 50 0 50 0 12
2014 PC 8 0 25 0 0 67 0 25 0 12
2014 PC-03 10 0 30 0 0 60 0 25 0 10

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 25 58 0 8 0 8 0 91 9 12
2014 PC 42 25 17 0 0 17 0 80 0 12
2014 PC-03 50 10 20 0 0 20 0 75 0 10
2011 PC 43 29 14 0 0 7 7 83 0 14
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 33 42 17 8 0 0 0 75 8 12
2014 PC 17 75 8 0 0 0 0 92 0 12
2014 PC-03 20 70 10 0 0 0 0 90 0 10
2011 PC 14 50 14 21 0 0 0 64 21 14

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 8 8 17 0 0 67 0 50 0 12
2014 PC 0 17 17 0 8 58 0 40 20 12
2014 PC-03 0 20 20 0 10 50 0 40 20 10
2011 PC 14 14 21 0 7 43 0 50 13 14

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 50 25 8 0 0 17 0 90 0 12
2014 PC 58 33 0 0 0 8 0 100 0 12
2014 PC-03 70 20 0 0 0 10 0 100 0 10
2011 PC 50 21 21 0 0 7 0 77 0 14

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 50 17 8 0 0 25 0 89 0 12
2014 PC 58 33 0 0 0 8 0 100 0 12
2014 PC-03 70 20 0 0 0 10 0 100 0 10
2011 PC 50 29 7 7 0 7 0 85 8 14
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PC 0 100 12
2014 PC 0 100 12
2014 PC-03 0 100 10

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 8 17 25 0 0 42 8 50 0 12
2014 PC 8 8 25 0 0 58 0 40 0 12
2014 PC-03 10 10 30 0 0 50 0 40 0 10

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 42 33 8 0 0 17 0 90 0 12
2014 PC 42 33 8 0 0 17 0 90 0 12
2014 PC-03 40 30 10 0 0 20 0 88 0 10
2011 PC 43 29 7 0 0 14 7 91 0 14
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 42 42 8 8 0 0 0 83 8 12

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 8 42 33 0 17 0 0 50 17 12

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 33 50 17 0 0 0 0 83 0 12

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 33 42 17 8 0 0 0 75 8 12

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 67 17 8 8 0 0 0 83 8 12

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 33 33 25 0 8 0 0 67 8 12

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 25 58 17 0 0 0 0 83 0 12

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 33 58 8 0 0 0 0 92 0 12

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 67 17 8 8 0 0 0 83 8 12

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 33 25 8 25 0 8 0 64 27 12

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 75 25 0 0 0 0 0 100 0 12

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 92 0 8 0 0 0 0 92 0 12

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 36 55 9 0 0 0 0 91 0 11

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 50 42 0 0 8 0 0 92 8 12

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 42 8 0 8 0 0 42 86 14 12

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 83 17 0 0 0 0 0 100 0 12

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 92 8 0 0 0 0 0 100 0 12

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 33 50 0 0 17 0 0 83 17 12

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 8 33 42 8 8 0 0 42 17 12

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 0 17 33 33 17 0 0 50 17 12

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 42 50 8 0 0 0 0 92 0 12

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 33 58 8 0 0 0 0 92 0 12
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 67 8 8 0 0 17 0 80 20 12
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