2017 Public Service Employee Survey Results for Canadian Heritage by Question 108. What are the language requirements of your position?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	43	44	4	7	2	87	9	1132
2017	Language requirement of position - Unilingual English	39	47	6	5	3	86	8	78
2017	Language requirement of position - Either English or French	29	58	7	6	0	87	6	66
2014	Language requirement of position - Bilingual	36	49	5	8	2	85	10	1233
2014	Language requirement of position - Unilingual English	31	59	5	4	1	90	5	69
2014	Language requirement of position - Either English or French	29	57	3	8	3	86	11	54
2011	Language requirement of position - Bilingual	47	39	5	7	1	87	8	1242
2011	Language requirement of position - Unilingual English	37	44	2	14	2	82	16	95
2011	Language requirement of position - Either English or French	57	32	7	2	2	90	4	50
2008	Language requirement of position - Bilingual	53	37	3	6	1	91	7	1304
2008	Language requirement of position - Unilingual English	44	49	2	3	2	93	5	123
2008	Language requirement of position - Either English or French	43	50	2	3	2	93	5	50

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	67	26	3	3	0	0	0	93	4	1127
2017	Language requirement of position - Unilingual English	74	20	4	0	0	0	1	95	0	77
2017	Language requirement of position - Either English or French	73	21	4	2	0	0	0	94	2	66
2014	Language requirement of position - Bilingual	64	28	4	3	1	0	0	93	4	1234
2014	Language requirement of position - Unilingual English	75	20	1	3	1	0	0	95	4	69
2014	Language requirement of position - Either English or French	70	20	5	2	0	3	0	93	2	54
2011	Language requirement of position - Bilingual	70	25	3	3	0	0	0	94	3	1242
2011	Language requirement of position - Unilingual English	74	20	3	2	0	0	1	95	2	95
2011	Language requirement of position - Either English or French	79	17	4	0	0	0	0	96	0	50
2008	Language requirement of position - Bilingual	71	22	2	3	1	0	0	94	4	1301
2008	Language requirement of position - Unilingual English	73	22	1	2	0	0	2	97	2	123
2008	Language requirement of position - Either English or French	68	26	0	4	0	0	2	96	4	50

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	52	33	7	6	2	0	85	8	1132
2017	Language requirement of position - Unilingual English	73	21	4	0	0	3	96	0	78
2017	Language requirement of position - Either English or French	73	19	7	0	0	1	93	0	66
2014	Language requirement of position - Bilingual	51	30	6	10	3	0	81	12	1232
2014	Language requirement of position - Unilingual English	69	27	0	3	1	0	96	4	69
2014	Language requirement of position - Either English or French	53	37	3	6	1	0	90	7	54
2011	Language requirement of position - Bilingual	54	27	6	9	3	0	82	12	1241
2011	Language requirement of position - Unilingual English	73	17	6	1	1	2	91	2	95
2011	Language requirement of position - Either English or French	71	16	4	6	4	0	86	10	50
2008	Language requirement of position - Bilingual	54	29	6	8	2	0	83	11	1302
2008	Language requirement of position - Unilingual English	70	20	3	5	0	2	92	5	123
2008	Language requirement of position - Either English or French	65	19	4	10	2	0	85	11	50

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	50	37	6	6	2	87	8	1131
2017	Language requirement of position - Unilingual English	46	34	6	14	0	80	14	78
2017	Language requirement of position - Either English or French	52	38	6	3	1	90	4	66
2014	Language requirement of position - Bilingual	43	39	7	7	3	83	10	1234
2014	Language requirement of position - Unilingual English	55	31	11	3	0	86	3	69
2014	Language requirement of position - Either English or French	41	43	10	5	1	84	6	54
2011	Language requirement of position - Bilingual	47	37	7	7	3	84	9	1240
2011	Language requirement of position - Unilingual English	50	32	5	7	6	82	13	95
2011	Language requirement of position - Either English or French	48	35	5	10	2	83	11	50

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	35	43	10	9	2	0	1	79	11	1132
2017	Language requirement of position - Unilingual English	35	38	10	14	4	0	0	72	18	78
2017	Language requirement of position - Either English or French	32	54	9	3	1	0	1	87	4	66
2014	Language requirement of position - Bilingual	31	42	13	10	3	0	1	74	13	1232
2014	Language requirement of position - Unilingual English	36	38	11	10	5	0	0	74	15	69
2014	Language requirement of position - Either English or French	22	43	15	14	2	0	3	68	17	54
2011	Language requirement of position - Bilingual	31	39	15	10	4	0	1	71	14	1238
2011	Language requirement of position - Unilingual English	27	42	8	13	6	0	4	72	19	96
2011	Language requirement of position - Either English or French	31	36	12	11	4	0	6	71	16	49
2008	Language requirement of position - Bilingual	35	42	11	7	3	0	1	78	10	1302
2008	Language requirement of position - Unilingual English	23	39	13	20	4	1	0	63	24	123
2008	Language requirement of position - Either English or French	37	35	14	11	2	0	0	73	13	50

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	42	40	11	5	2	82	7	1129
2017	Language requirement of position - Unilingual English	40	37	9	8	6	77	14	78
2017	Language requirement of position - Either English or French	49	36	8	6	2	85	7	66
2014	Language requirement of position - Bilingual	36	40	13	7	4	76	11	1235
2014	Language requirement of position - Unilingual English	59	25	7	7	1	84	8	69
2014	Language requirement of position - Either English or French	47	41	10	3	0	87	3	54
2011	Language requirement of position - Bilingual	41	37	11	6	5	78	11	1241
2011	Language requirement of position - Unilingual English	41	39	5	8	7	80	15	95
2011	Language requirement of position - Either English or French	63	23	10	2	2	86	4	50
2008	Language requirement of position - Bilingual	41	39	10	7	4	80	10	1303
2008	Language requirement of position - Unilingual English	47	44	4	5	0	91	5	123
2008	Language requirement of position - Either English or French	43	44	5	7	1	87	8	50

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	50	36	8	4	2	0	86	6	1127
2017	Language requirement of position - Unilingual English	44	40	5	5	6	0	84	11	78
2017	Language requirement of position - Either English or French	55	33	3	4	4	0	88	8	65
2014	Language requirement of position - Bilingual	43	37	9	8	3	0	80	11	1235
2014	Language requirement of position - Unilingual English	60	24	9	5	1	0	84	7	69
2014	Language requirement of position - Either English or French	50	37	5	6	0	2	89	7	54
2011	Language requirement of position - Bilingual	42	41	9	5	3	0	83	8	1238
2011	Language requirement of position - Unilingual English	46	39	6	5	3	0	85	8	96
2011	Language requirement of position - Either English or French	51	39	2	2	6	0	90	8	49
2008	Language requirement of position - Bilingual	43	41	7	5	3	0	85	8	1303
2008	Language requirement of position - Unilingual English	53	37	5	1	4	0	90	5	123
2008	Language requirement of position - Either English or French	48	41	0	4	8	0	89	11	50

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	53	37	6	2	1	0	90	4	1128
2017	Language requirement of position - Unilingual English	54	31	9	4	3	0	85	6	78
2017	Language requirement of position - Either English or French	61	38	0	1	0	0	99	1	66
2014	Language requirement of position - Bilingual	47	41	7	5	1	0	88	6	1233
2014	Language requirement of position - Unilingual English	62	25	9	3	0	1	88	3	69
2014	Language requirement of position - Either English or French	45	31	15	4	2	4	79	6	53

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	46	35	8	7	4	0	1	82	10	1129
2017	Language requirement of position - Unilingual English	44	39	5	7	5	0	0	83	12	78
2017	Language requirement of position - Either English or French	71	19	1	5	0	0	3	94	5	66
2014	Language requirement of position - Bilingual	43	35	10	7	3	1	1	79	11	1235
2014	Language requirement of position - Unilingual English	46	38	6	7	3	0	0	84	10	69
2014	Language requirement of position - Either English or French	44	37	9	5	3	2	0	83	8	54
2011	Language requirement of position - Bilingual	45	34	11	5	3	1	2	81	8	1241
2011	Language requirement of position - Unilingual English	38	34	12	10	5	0	0	72	16	96
2011	Language requirement of position - Either English or French	54	38	6	0	2	0	0	92	2	50

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	37	25	8	9	6	2	12	73	18	1128
2017	Language requirement of position - Unilingual English	48	14	10	12	9	4	2	67	23	78
2017	Language requirement of position - Either English or French	40	9	13	5	2	3	27	70	11	65
2014	Language requirement of position - Bilingual	30	28	11	9	8	1	13	68	19	1235
2014	Language requirement of position - Unilingual English	41	29	9	5	10	0	6	75	16	69
2014	Language requirement of position - Either English or French	35	16	9	7	10	2	22	67	22	54
2011	Language requirement of position - Bilingual	33	25	10	9	6	3	14	70	18	1241
2011	Language requirement of position - Unilingual English	27	31	4	11	16	5	6	65	30	96
2011	Language requirement of position - Either English or French	33	24	10	7	6	2	18	71	17	50
2008	Language requirement of position - Bilingual	40	25	7	10	6	2	11	74	18	1304
2008	Language requirement of position - Unilingual English	37	32	6	14	8	2	2	71	23	123
2008	Language requirement of position - Either English or French	30	27	10	4	10	2	17	70	17	50

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	36	45	8	7	3	0	82	10	1130
2017	Language requirement of position - Unilingual English	33	39	10	7	11	0	72	18	78
2017	Language requirement of position - Either English or French	43	47	9	0	2	0	90	2	66
2014	Language requirement of position - Bilingual	30	46	13	8	4	0	76	11	1235
2014	Language requirement of position - Unilingual English	37	44	8	8	3	0	81	11	69
2014	Language requirement of position - Either English or French	31	52	11	1	3	2	84	5	54
2011	Language requirement of position - Bilingual	33	41	12	8	5	0	75	13	1239
2011	Language requirement of position - Unilingual English	27	48	10	4	10	0	76	14	95
2011	Language requirement of position - Either English or French	61	25	6	4	4	0	86	8	50
2008	Language requirement of position - Bilingual	37	41	11	8	3	0	78	11	1295
2008	Language requirement of position - Unilingual English	46	30	15	7	2	0	76	10	123
2008	Language requirement of position - Either English or French	39	48	6	5	3	0	86	8	49

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	35	38	14	9	4	73	14	1129
2017	Language requirement of position - Unilingual English	32	30	13	10	16	61	26	78
2017	Language requirement of position - Either English or French	46	39	13	2	0	85	2	66
2014	Language requirement of position - Bilingual	30	39	16	11	4	69	15	1235
2014	Language requirement of position - Unilingual English	36	35	15	7	7	71	14	69
2014	Language requirement of position - Either English or French	41	35	7	12	5	76	17	54
2011	Language requirement of position - Bilingual	30	40	15	10	4	70	15	1241
2011	Language requirement of position - Unilingual English	29	43	14	5	9	72	15	96
2011	Language requirement of position - Either English or French	45	35	6	8	7	80	14	50

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	33	43	11	9	4	76	12	1129
2017	Language requirement of position - Unilingual English	36	34	11	8	11	70	18	78
2017	Language requirement of position - Either English or French	36	42	9	12	0	78	12	66

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	42	43	8	4	2	1	0	85	6	1129
2017	Language requirement of position - Unilingual English	40	32	14	8	6	0	0	72	14	78
2017	Language requirement of position - Either English or French	56	36	4	2	1	0	0	92	3	66
2014	Language requirement of position - Bilingual	38	44	11	5	2	0	0	82	7	1235
2014	Language requirement of position - Unilingual English	48	46	1	5	0	0	0	94	5	69
2014	Language requirement of position - Either English or French	44	33	11	10	1	0	0	78	11	54
2011	Language requirement of position - Bilingual	37	42	12	6	2	0	0	80	8	1243
2011	Language requirement of position - Unilingual English	30	48	15	3	3	0	1	79	6	96
2011	Language requirement of position - Either English or French	43	44	4	8	2	0	0	87	10	50
2008	Language requirement of position - Bilingual	44	40	9	5	2	0	0	84	7	1299
2008	Language requirement of position - Unilingual English	50	36	7	6	1	0	0	86	6	123
2008	Language requirement of position - Either English or French	44	36	11	4	5	0	0	80	9	49

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	35	40	12	8	5	0	75	13	1128
2017	Language requirement of position - Unilingual English	31	34	10	10	15	1	65	25	77
2017	Language requirement of position - Either English or French	48	44	5	3	0	0	92	3	66

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	51	35	10	3	2	0	86	4	1127
2017	Language requirement of position - Unilingual English	48	35	9	6	3	0	83	8	78
2017	Language requirement of position - Either English or French	69	25	4	2	0	0	94	2	65
2014	Language requirement of position - Bilingual	54	34	8	2	1	0	88	3	1235
2014	Language requirement of position - Unilingual English	72	18	6	3	1	0	90	4	68
2014	Language requirement of position - Either English or French	62	26	4	3	3	2	89	7	54
2011	Language requirement of position - Bilingual	52	35	10	3	1	0	87	4	1242
2011	Language requirement of position - Unilingual English	58	27	8	3	4	0	85	7	95
2011	Language requirement of position - Either English or French	61	31	7	2	0	0	92	2	49

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	35	41	11	9	4	0	76	13	1126
2017	Language requirement of position - Unilingual English	19	42	15	12	12	0	61	24	78
2017	Language requirement of position - Either English or French	49	28	13	7	0	2	79	8	66
2014	Language requirement of position - Bilingual	26	42	15	12	4	1	69	16	1235
2014	Language requirement of position - Unilingual English	23	52	10	10	6	0	74	16	69
2014	Language requirement of position - Either English or French	23	40	12	12	7	5	67	20	54
2011	Language requirement of position - Bilingual	31	42	12	10	5	0	73	15	1242
2011	Language requirement of position - Unilingual English	29	31	17	14	9	0	60	23	95
2011	Language requirement of position - Either English or French	42	38	6	10	4	0	80	14	50

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	41	38	11	7	3	79	10	1127
2017	Language requirement of position - Unilingual English	31	32	11	10	15	64	25	78
2017	Language requirement of position - Either English or French	53	35	9	3	0	88	3	66
2014	Language requirement of position - Bilingual	30	39	16	10	5	69	15	1233
2014	Language requirement of position - Unilingual English	31	43	8	13	5	74	18	69
2014	Language requirement of position - Either English or French	30	46	13	6	4	76	11	54

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	35	44	10	7	3	1	1	80	10	1126
2017	Language requirement of position - Unilingual English	24	41	17	5	13	0	0	65	18	78
2017	Language requirement of position - Either English or French	52	37	3	8	0	0	0	89	8	66
2014	Language requirement of position - Bilingual	33	40	17	8	2	0	0	73	10	1232
2014	Language requirement of position - Unilingual English	37	41	13	7	3	0	0	77	10	69
2014	Language requirement of position - Either English or French	32	48	6	6	6	0	2	82	12	54
2011	Language requirement of position - Bilingual	35	42	11	8	2	1	0	78	10	1239
2011	Language requirement of position - Unilingual English	34	36	10	11	7	0	1	71	18	96
2011	Language requirement of position - Either English or French	58	34	2	4	0	0	2	94	4	50

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	44	38	10	5	3	82	8	1126
2017	Language requirement of position - Unilingual English	39	38	7	11	5	77	16	78
2017	Language requirement of position - Either English or French	64	26	8	2	0	90	2	66
2014	Language requirement of position - Bilingual	37	42	13	5	2	80	7	1234
2014	Language requirement of position - Unilingual English	51	36	3	9	1	87	10	68
2014	Language requirement of position - Either English or French	49	40	5	3	3	89	6	54
2011	Language requirement of position - Bilingual	38	43	9	6	3	82	9	1240
2011	Language requirement of position - Unilingual English	34	45	10	4	7	79	11	96
2011	Language requirement of position - Either English or French	65	29	4	0	2	94	2	50
2008	Language requirement of position - Bilingual	43	39	8	6	3	83	9	1301
2008	Language requirement of position - Unilingual English	46	40	8	4	2	86	6	123
2008	Language requirement of position - Either English or French	57	34	3	5	1	90	6	49

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	37	37	14	7	5	0	74	11	1132
2017	Language requirement of position - Unilingual English	42	40	14	0	4	0	83	4	78
2017	Language requirement of position - Either English or French	58	33	7	2	0	0	91	2	66
2014	Language requirement of position - Bilingual	36	39	15	7	3	1	75	10	1235
2014	Language requirement of position - Unilingual English	49	29	17	5	0	0	78	5	69
2014	Language requirement of position - Either English or French	45	36	13	3	3	0	81	6	54
2011	Language requirement of position - Bilingual	31	37	18	8	4	0	69	13	1242
2011	Language requirement of position - Unilingual English	36	39	16	6	3	0	75	9	96
2011	Language requirement of position - Either English or French	45	33	13	5	0	2	81	6	50
2008	Language requirement of position - Bilingual	26	38	19	10	7	0	64	17	1300
2008	Language requirement of position - Unilingual English	21	45	23	9	2	0	66	11	122
2008	Language requirement of position - Either English or French	31	50	18	0	2	0	80	2	50

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	9	25	38	17	7	1	2	25	35	1125
2017	Language requirement of position - Unilingual English	10	17	41	18	9	5	1	28	28	78
2017	Language requirement of position - Either English or French	0	13	26	32	17	1	11	55	15	66
2014	Language requirement of position - Bilingual	8	29	40	14	6	0	2	21	38	1232
2014	Language requirement of position - Unilingual English	1	22	33	21	21	1	1	43	24	69
2014	Language requirement of position - Either English or French	5	16	42	19	16	0	2	36	22	52
2011	Language requirement of position - Bilingual	13	31	36	13	4	0	2	18	45	1240
2011	Language requirement of position - Unilingual English	15	29	32	11	7	3	2	19	47	96
2011	Language requirement of position - Either English or French	8	31	29	21	5	2	5	28	41	50
2008	Language requirement of position - Bilingual	10	33	36	15	4	1	1	19	43	1303
2008	Language requirement of position - Unilingual English	11	30	36	15	7	1	0	22	41	122
2008	Language requirement of position - Either English or French	8	17	31	21	13	5	4	37	28	50

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	5	13	27	29	17	5	3	50	20	1125
2017	Language requirement of position - Unilingual English	7	11	32	27	13	9	0	44	20	78
2017	Language requirement of position - Either English or French	1	3	17	24	35	7	13	74	5	66
2014	Language requirement of position - Bilingual	6	17	31	28	11	3	3	42	25	1230
2014	Language requirement of position - Unilingual English	2	15	36	24	17	4	1	44	18	69
2014	Language requirement of position - Either English or French	10	8	24	27	23	2	6	55	20	53
2011	Language requirement of position - Bilingual	11	23	35	17	9	3	3	27	37	1236
2011	Language requirement of position - Unilingual English	14	27	29	13	11	3	3	26	43	96
2011	Language requirement of position - Either English or French	8	13	35	22	11	4	7	38	23	50
2008	Language requirement of position - Bilingual	7	18	32	25	12	3	3	39	26	1301
2008	Language requirement of position - Unilingual English	13	20	37	16	11	2	1	28	35	123
2008	Language requirement of position - Either English or French	6	11	24	23	21	5	9	51	21	49

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	16	28	33	13	7	1	2	20	46	1127
2017	Language requirement of position - Unilingual English	21	24	36	17	1	1	0	19	45	78
2017	Language requirement of position - Either English or French	14	16	29	19	9	7	7	33	34	66
2014	Language requirement of position - Bilingual	26	29	28	8	5	1	3	14	58	1232
2014	Language requirement of position - Unilingual English	26	26	34	6	6	0	1	12	53	68
2014	Language requirement of position - Either English or French	10	27	29	19	8	2	4	29	40	53
2011	Language requirement of position - Bilingual	24	32	27	9	4	1	3	13	59	1241
2011	Language requirement of position - Unilingual English	24	25	28	9	7	4	3	17	52	96
2011	Language requirement of position - Either English or French	23	17	34	15	8	0	2	24	41	50
2008	Language requirement of position - Bilingual	18	30	32	11	4	2	2	16	51	1303
2008	Language requirement of position - Unilingual English	21	28	31	13	6	2	0	20	49	122
2008	Language requirement of position - Either English or French	7	30	26	14	11	2	10	28	42	50

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	11	22	36	19	10	1	2	30	33	1123
2017	Language requirement of position - Unilingual English	9	14	39	26	8	3	0	35	24	78
2017	Language requirement of position - Either English or French	2	6	27	31	26	0	8	62	9	66
2014	Language requirement of position - Bilingual	8	25	39	19	7	1	2	27	34	1231
2014	Language requirement of position - Unilingual English	5	12	31	34	17	0	1	52	17	69
2014	Language requirement of position - Either English or French	4	8	32	29	21	0	6	53	13	53
2011	Language requirement of position - Bilingual	14	24	37	16	6	1	3	23	39	1237
2011	Language requirement of position - Unilingual English	10	15	29	33	11	0	1	45	26	96
2011	Language requirement of position - Either English or French	8	14	35	21	16	0	7	39	23	50
2008	Language requirement of position - Bilingual	9	28	37	18	6	1	1	24	38	1304
2008	Language requirement of position - Unilingual English	6	17	41	28	8	0	0	36	23	123
2008	Language requirement of position - Either English or French	4	7	25	30	24	3	7	60	12	50

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	17	27	28	14	8	2	4	24	47	1124
2017	Language requirement of position - Unilingual English	13	27	27	23	5	5	0	29	42	78
2017	Language requirement of position - Either English or French	4	8	17	26	24	6	14	63	15	66
2014	Language requirement of position - Bilingual	19	31	28	11	7	1	2	19	52	1231
2014	Language requirement of position - Unilingual English	17	22	31	17	10	1	3	27	41	69
2014	Language requirement of position - Either English or French	12	24	26	19	15	2	2	35	38	53
2011	Language requirement of position - Bilingual	18	30	29	12	5	1	4	19	50	1240
2011	Language requirement of position - Unilingual English	24	17	36	14	5	3	1	20	43	96
2011	Language requirement of position - Either English or French	23	18	19	22	8	2	9	34	45	50
2008	Language requirement of position - Bilingual	9	22	33	21	9	1	4	32	33	1302
2008	Language requirement of position - Unilingual English	13	20	38	20	8	1	0	28	33	123
2008	Language requirement of position - Either English or French	4	17	18	26	22	1	12	55	24	50

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	9	21	28	22	13	3	4	38	32	1122
2017	Language requirement of position - Unilingual English	10	15	17	38	15	3	1	56	26	78
2017	Language requirement of position - Either English or French	1	8	11	25	35	6	15	75	11	66
2014	Language requirement of position - Bilingual	8	21	30	24	11	2	4	38	31	1232
2014	Language requirement of position - Unilingual English	3	15	31	28	16	4	3	48	19	69
2014	Language requirement of position - Either English or French	5	7	32	26	13	2	15	47	15	53
2011	Language requirement of position - Bilingual	12	25	32	19	7	2	4	28	39	1240
2011	Language requirement of position - Unilingual English	14	14	39	18	7	5	3	27	30	96
2011	Language requirement of position - Either English or French	14	12	17	28	11	10	9	48	31	50
2008	Language requirement of position - Bilingual	13	26	31	16	7	3	4	25	42	1303
2008	Language requirement of position - Unilingual English	14	28	33	16	7	2	0	24	43	122
2008	Language requirement of position - Either English or French	9	10	20	22	19	10	10	52	23	49

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	14	26	31	14	9	3	3	24	43	1126
2017	Language requirement of position - Unilingual English	27	24	29	15	1	4	0	17	53	77
2017	Language requirement of position - Either English or French	5	18	29	23	18	1	5	44	25	66
2014	Language requirement of position - Bilingual	15	28	35	13	6	2	2	19	45	1231
2014	Language requirement of position - Unilingual English	31	11	34	13	10	0	1	23	43	69
2014	Language requirement of position - Either English or French	9	21	32	16	14	5	4	33	32	53

Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	69	23	4	2	1	1	93	3	1129
2017	Language requirement of position - Unilingual English	75	21	3	0	0	1	97	0	78
2017	Language requirement of position - Either English or French	74	18	2	4	2	1	92	5	66
2014	Language requirement of position - Bilingual	70	22	3	3	1	0	93	4	1233
2014	Language requirement of position - Unilingual English	79	16	3	1	1	0	95	3	69
2014	Language requirement of position - Either English or French	64	25	0	7	4	0	89	11	54
2011	Language requirement of position - Bilingual	71	21	4	2	1	0	92	4	1242
2011	Language requirement of position - Unilingual English	71	22	1	2	0	3	97	2	96
2011	Language requirement of position - Either English or French	64	18	8	6	4	0	82	10	50
2008	Language requirement of position - Bilingual	72	18	4	4	2	1	90	6	1303
2008	Language requirement of position - Unilingual English	73	11	5	2	6	3	87	8	123
2008	Language requirement of position - Either English or French	65	30	2	1	0	2	97	1	50

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	31	32	14	7	6	6	4	70	14	1126
2017	Language requirement of position - Unilingual English	25	25	6	13	13	14	4	61	32	78
2017	Language requirement of position - Either English or French	31	27	4	5	3	6	24	83	12	66
2014	Language requirement of position - Bilingual	30	33	14	9	5	4	4	69	16	1233
2014	Language requirement of position - Unilingual English	37	28	10	7	4	9	5	76	13	69
2014	Language requirement of position - Either English or French	42	26	8	5	7	5	6	77	14	54

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	52	30	7	6	4	0	0	83	10	1127
2017	Language requirement of position - Unilingual English	45	18	10	14	13	0	0	63	27	78
2017	Language requirement of position - Either English or French	65	25	5	2	0	4	0	93	2	66
2014	Language requirement of position - Bilingual	49	31	10	6	3	1	0	81	9	1233
2014	Language requirement of position - Unilingual English	48	26	11	6	3	4	1	79	10	69
2014	Language requirement of position - Either English or French	58	25	5	3	9	0	0	83	12	53

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	39	39	10	7	3	1	0	79	11	1125
2017	Language requirement of position - Unilingual English	28	37	10	14	9	2	1	66	23	78
2017	Language requirement of position - Either English or French	64	21	0	7	3	5	0	89	11	65
2014	Language requirement of position - Bilingual	32	42	14	8	2	1	1	75	11	1234
2014	Language requirement of position - Unilingual English	35	37	15	11	1	0	0	72	12	69
2014	Language requirement of position - Either English or French	47	27	8	12	1	1	2	77	14	54
2011	Language requirement of position - Bilingual	35	41	12	8	3	1	0	76	11	1242
2011	Language requirement of position - Unilingual English	26	36	16	9	9	2	1	64	19	96
2011	Language requirement of position - Either English or French	47	41	5	0	4	2	0	90	4	49
2008	Language requirement of position - Bilingual	38	41	10	7	2	1	0	81	9	1302
2008	Language requirement of position - Unilingual English	26	44	12	9	5	3	1	73	15	123
2008	Language requirement of position - Either English or French	36	43	8	3	6	2	2	82	10	50

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	34	33	13	7	4	9	1	73	12	1129
2017	Language requirement of position - Unilingual English	24	21	14	12	12	16	0	54	29	78
2017	Language requirement of position - Either English or French	31	25	3	6	2	27	6	84	11	66
2014	Language requirement of position - Bilingual	30	32	16	10	4	7	1	67	15	1232
2014	Language requirement of position - Unilingual English	24	22	22	9	7	15	0	54	19	69
2014	Language requirement of position - Either English or French	30	18	15	10	9	12	6	59	23	54
2011	Language requirement of position - Bilingual	33	31	13	8	7	7	1	69	16	1240
2011	Language requirement of position - Unilingual English	22	23	16	13	10	15	1	54	27	96
2011	Language requirement of position - Either English or French	45	28	4	11	4	6	2	80	16	49
2008	Language requirement of position - Bilingual	38	31	11	8	6	6	1	74	14	1301
2008	Language requirement of position - Unilingual English	24	25	16	14	7	13	1	57	24	123
2008	Language requirement of position - Either English or French	29	37	6	9	5	14	0	77	16	50

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	14	27	16	12	7	19	4	54	26	1128
2017	Language requirement of position - Unilingual English	9	17	21	19	12	21	1	33	40	78
2017	Language requirement of position - Either English or French	15	16	6	9	4	35	14	62	27	66
2014	Language requirement of position - Bilingual	12	25	22	14	8	15	4	46	27	1232
2014	Language requirement of position - Unilingual English	16	20	18	11	8	21	5	49	27	69
2014	Language requirement of position - Either English or French	13	16	11	16	7	23	13	46	37	53

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	50	37	7	4	2	87	6	1126
2017	Language requirement of position - Unilingual English	43	36	9	5	7	79	12	78
2017	Language requirement of position - Either English or French	68	20	4	7	1	87	8	66
2014	Language requirement of position - Bilingual	47	39	8	4	2	86	6	1234
2014	Language requirement of position - Unilingual English	55	33	6	4	1	88	6	69
2014	Language requirement of position - Either English or French	70	16	7	6	1	86	7	54

Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	43	36	10	7	2	1	0	80	10	1130
2017	Language requirement of position - Unilingual English	42	33	9	8	9	0	0	74	17	78
2017	Language requirement of position - Either English or French	50	41	4	5	0	0	1	92	5	66
2014	Language requirement of position - Bilingual	40	37	12	7	3	0	1	78	10	1234
2014	Language requirement of position - Unilingual English	49	33	11	4	1	0	2	84	5	69
2014	Language requirement of position - Either English or French	44	38	8	5	3	0	3	84	8	54
2011	Language requirement of position - Bilingual	38	36	12	8	4	1	1	76	12	1239
2011	Language requirement of position - Unilingual English	44	34	10	3	8	0	0	78	11	96
2011	Language requirement of position - Either English or French	57	31	6	4	2	0	0	88	6	50
2008	Language requirement of position - Bilingual	37	34	12	10	5	1	1	72	15	1304
2008	Language requirement of position - Unilingual English	33	35	14	9	8	0	1	68	17	122
2008	Language requirement of position - Either English or French	41	30	14	2	12	0	2	72	14	50

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	51	32	9	4	2	2	0	84	6	1129
2017	Language requirement of position - Unilingual English	50	27	6	5	9	2	0	79	14	77
2017	Language requirement of position - Either English or French	67	24	5	2	0	1	1	93	2	66
2014	Language requirement of position - Bilingual	46	33	13	3	2	2	1	81	5	1234
2014	Language requirement of position - Unilingual English	57	32	8	0	1	0	2	91	1	69
2014	Language requirement of position - Either English or French	58	23	10	6	0	1	2	83	6	54
2011	Language requirement of position - Bilingual	45	32	11	5	3	3	0	80	9	1242
2011	Language requirement of position - Unilingual English	52	25	10	7	5	1	0	78	12	96
2011	Language requirement of position - Either English or French	57	34	7	2	0	0	0	90	2	50
2008	Language requirement of position - Bilingual	45	31	11	6	4	2	0	78	10	1303
2008	Language requirement of position - Unilingual English	41	35	3	8	8	2	1	79	17	122
2008	Language requirement of position - Either English or French	40	37	5	7	7	2	2	80	14	50

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	48	37	8	5	2	0	0	85	7	1131
2017	Language requirement of position - Unilingual English	42	33	5	8	11	1	0	75	20	78
2017	Language requirement of position - Either English or French	53	40	5	2	0	0	0	93	2	66
2014	Language requirement of position - Bilingual	46	34	12	6	2	0	0	80	8	1233
2014	Language requirement of position - Unilingual English	57	29	9	0	3	0	2	88	3	69
2014	Language requirement of position - Either English or French	48	38	7	4	3	0	0	86	7	54
2011	Language requirement of position - Bilingual	42	35	11	7	3	1	0	78	10	1240
2011	Language requirement of position - Unilingual English	44	37	9	3	7	1	0	82	10	96
2011	Language requirement of position - Either English or French	40	48	5	6	0	0	0	88	6	50
2008	Language requirement of position - Bilingual	43	32	11	8	4	0	0	76	13	1304
2008	Language requirement of position - Unilingual English	41	35	12	6	4	2	0	77	11	122
2008	Language requirement of position - Either English or French	44	35	6	4	10	0	0	79	15	50

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	81	15	2	1	1	0	97	2	1129
2017	Language requirement of position - Unilingual English	87	10	0	0	1	1	99	1	77
2017	Language requirement of position - Either English or French	90	7	1	2	0	1	97	2	66
2014	Language requirement of position - Bilingual	80	16	2	1	1	0	96	2	1234
2014	Language requirement of position - Unilingual English	84	10	3	0	0	3	97	0	69
2014	Language requirement of position - Either English or French	84	12	2	1	1	0	95	3	54
2011	Language requirement of position - Bilingual	81	14	2	2	1	0	95	2	1243
2011	Language requirement of position - Unilingual English	89	7	0	0	0	4	100	0	96
2011	Language requirement of position - Either English or French	86	10	2	0	2	0	96	2	50
2008	Language requirement of position - Bilingual	83	11	1	2	2	0	95	3	1301
2008	Language requirement of position - Unilingual English	86	4	3	0	3	3	93	3	123
2008	Language requirement of position - Either English or French	88	8	0	0	0	4	100	0	50

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	52	26	8	5	3	2	3	83	9	1129
2017	Language requirement of position - Unilingual English	60	17	1	7	5	8	1	85	13	78
2017	Language requirement of position - Either English or French	73	14	4	0	0	0	9	95	0	66
2014	Language requirement of position - Bilingual	44	27	9	6	4	3	7	79	11	1233
2014	Language requirement of position - Unilingual English	69	14	3	3	0	1	9	93	3	69
2014	Language requirement of position - Either English or French	75	14	3	0	1	4	3	95	2	54
2011	Language requirement of position - Bilingual	42	29	8	7	4	4	6	79	12	1242
2011	Language requirement of position - Unilingual English	45	23	11	10	6	3	2	72	16	95
2011	Language requirement of position - Either English or French	59	21	9	2	2	2	6	87	4	50

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	58	28	7	4	3	1	87	7	1130
2017	Language requirement of position - Unilingual English	47	30	4	7	10	1	79	17	78
2017	Language requirement of position - Either English or French	69	23	4	2	0	2	94	2	65

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	59	25	9	3	3	1	85	6	1131
2017	Language requirement of position - Unilingual English	52	22	8	6	10	1	76	16	78
2017	Language requirement of position - Either English or French	80	16	3	1	0	0	96	1	65

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	56	27	9	6	3	0	0	82	9	1131
2017	Language requirement of position - Unilingual English	54	18	13	1	13	0	0	72	15	78
2017	Language requirement of position - Either English or French	70	25	4	1	0	0	0	95	1	66
2014	Language requirement of position - Bilingual	48	33	11	5	3	1	0	81	8	1233
2014	Language requirement of position - Unilingual English	62	27	1	5	0	2	2	93	6	69
2014	Language requirement of position - Either English or French	58	28	6	6	1	1	0	87	7	54

Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	28	38	13	6	4	3	8	74	11	378
2014	Language requirement of position - Bilingual	24	38	16	9	2	3	8	70	12	408

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	28	40	15	6	4	7	73	11	1129
2017	Language requirement of position - Unilingual English	33	28	11	7	14	6	66	22	78
2017	Language requirement of position - Either English or French	60	28	5	0	0	7	95	0	66
2014	Language requirement of position - Bilingual	23	39	19	7	3	7	68	11	1233
2014	Language requirement of position - Unilingual English	42	24	14	12	0	7	72	13	69
2014	Language requirement of position - Either English or French	43	27	12	9	1	8	76	12	54
2011	Language requirement of position - Bilingual	24	33	20	9	4	8	63	15	1241
2011	Language requirement of position - Unilingual English	24	30	17	9	10	10	60	21	96
2011	Language requirement of position - Either English or French	33	36	17	6	0	8	75	7	50

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	25	39	18	9	5	3	0	67	14	1131
2017	Language requirement of position - Unilingual English	30	32	8	9	16	5	0	65	26	77
2017	Language requirement of position - Either English or French	45	36	12	1	0	6	0	87	1	66
2014	Language requirement of position - Bilingual	21	39	21	10	4	3	0	63	15	1233
2014	Language requirement of position - Unilingual English	36	28	15	12	2	6	1	69	15	69
2014	Language requirement of position - Either English or French	38	22	22	5	6	7	2	65	12	54
2011	Language requirement of position - Bilingual	17	34	24	14	8	3	0	52	23	1241
2011	Language requirement of position - Unilingual English	26	30	15	16	12	2	0	57	28	95
2011	Language requirement of position - Either English or French	37	28	19	9	4	2	0	67	14	50
2008	Language requirement of position - Bilingual	26	39	18	9	6	3	0	67	15	1302
2008	Language requirement of position - Unilingual English	23	33	20	15	7	2	0	57	23	122
2008	Language requirement of position - Either English or French	21	47	12	4	8	7	0	73	14	50

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	17	39	22	11	5	6	0	60	17	1129
2017	Language requirement of position - Unilingual English	16	34	18	9	11	12	0	57	23	78
2017	Language requirement of position - Either English or French	33	39	13	7	0	9	0	78	7	66
2014	Language requirement of position - Bilingual	15	37	25	12	5	6	0	55	19	1234
2014	Language requirement of position - Unilingual English	26	30	14	15	6	9	0	62	22	69
2014	Language requirement of position - Either English or French	22	31	18	9	4	14	2	63	16	54
2011	Language requirement of position - Bilingual	10	34	27	16	6	7	0	47	24	1241
2011	Language requirement of position - Unilingual English	9	33	18	24	10	6	0	45	36	96
2011	Language requirement of position - Either English or French	23	35	17	11	4	8	2	65	16	50
2008	Language requirement of position - Bilingual	14	40	24	12	4	6	0	57	18	1299
2008	Language requirement of position - Unilingual English	16	28	19	23	9	6	0	47	33	123
2008	Language requirement of position - Either English or French	16	30	19	11	5	20	0	57	20	50

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	24	35	18	11	7	6	63	18	1130
2017	Language requirement of position - Unilingual English	29	24	16	13	15	3	54	29	78
2017	Language requirement of position - Either English or French	48	33	6	3	2	7	87	6	66
2014	Language requirement of position - Bilingual	18	32	23	13	8	6	54	22	1232
2014	Language requirement of position - Unilingual English	39	19	10	21	6	6	61	28	69
2014	Language requirement of position - Either English or French	30	26	10	10	8	16	67	21	54
2011	Language requirement of position - Bilingual	18	32	21	15	7	8	54	23	1241
2011	Language requirement of position - Unilingual English	23	31	9	16	15	5	57	33	96
2011	Language requirement of position - Either English or French	35	33	14	5	6	8	73	12	50
2008	Language requirement of position - Bilingual	20	38	18	11	5	8	62	18	1301
2008	Language requirement of position - Unilingual English	23	31	16	15	8	7	58	25	123
2008	Language requirement of position - Either English or French	15	37	14	11	9	14	60	23	50

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	21	42	18	12	5	2	64	18	1129
2017	Language requirement of position - Unilingual English	18	28	16	12	17	8	50	32	78
2017	Language requirement of position - Either English or French	32	41	11	5	2	8	80	8	66
2014	Language requirement of position - Bilingual	19	41	19	13	6	3	61	19	1232
2014	Language requirement of position - Unilingual English	25	34	13	18	6	4	62	25	69
2014	Language requirement of position - Either English or French	27	32	17	8	8	8	64	17	53
2011	Language requirement of position - Bilingual	15	39	19	18	7	2	56	25	1241
2011	Language requirement of position - Unilingual English	21	25	16	25	10	2	48	36	96
2011	Language requirement of position - Either English or French	25	48	6	11	8	2	75	20	50
2008	Language requirement of position - Bilingual	19	39	19	15	7	2	59	22	1301
2008	Language requirement of position - Unilingual English	16	37	16	20	9	2	54	30	123
2008	Language requirement of position - Either English or French	22	42	22	8	7	0	63	15	50

Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	30	46	13	8	2	1	77	10	1128
2017	Language requirement of position - Unilingual English	28	39	14	13	5	1	68	18	78
2017	Language requirement of position - Either English or French	41	45	7	3	0	3	89	4	66
2014	Language requirement of position - Bilingual	28	46	16	6	2	2	76	8	1234
2014	Language requirement of position - Unilingual English	38	36	15	10	0	1	74	10	69
2014	Language requirement of position - Either English or French	41	26	11	19	0	4	69	19	54
2011	Language requirement of position - Bilingual	22	45	18	10	4	2	67	14	1239
2011	Language requirement of position - Unilingual English	18	38	20	20	2	1	57	23	96
2011	Language requirement of position - Either English or French	35	41	16	2	4	2	78	6	50

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	40	44	10	2	1	3	0	86	3	1128
2017	Language requirement of position - Unilingual English	53	33	6	4	4	0	0	86	8	78
2017	Language requirement of position - Either English or French	61	30	6	0	0	3	0	94	0	66
2014	Language requirement of position - Bilingual	36	44	11	4	1	4	0	84	5	1231
2014	Language requirement of position - Unilingual English	54	31	12	0	0	3	0	88	0	69
2014	Language requirement of position - Either English or French	39	33	16	9	0	1	2	74	10	54
2011	Language requirement of position - Bilingual	34	43	12	4	1	6	0	82	5	1239
2011	Language requirement of position - Unilingual English	44	39	6	3	4	5	0	86	7	96
2011	Language requirement of position - Either English or French	40	40	14	4	0	2	0	82	4	50

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	46	37	8	5	2	2	0	84	8	1130
2017	Language requirement of position - Unilingual English	41	31	10	8	6	3	0	75	15	77
2017	Language requirement of position - Either English or French	40	38	11	5	1	5	1	82	7	66
2014	Language requirement of position - Bilingual	46	39	6	4	2	1	1	87	6	1234
2014	Language requirement of position - Unilingual English	58	31	3	3	1	1	2	93	5	69
2014	Language requirement of position - Either English or French	27	30	9	3	11	17	4	71	18	54
2011	Language requirement of position - Bilingual	47	34	8	5	2	2	1	84	8	1239
2011	Language requirement of position - Unilingual English	43	32	11	2	6	3	2	79	9	96
2011	Language requirement of position - Either English or French	40	35	5	5	4	6	4	83	11	50
2008	Language requirement of position - Bilingual	46	35	8	5	3	2	1	83	9	1302
2008	Language requirement of position - Unilingual English	43	31	13	7	2	2	2	77	10	123
2008	Language requirement of position - Either English or French	41	31	4	9	0	10	5	85	11	50

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	29	37	15	9	4	4	1	70	14	1129
2017	Language requirement of position - Unilingual English	33	27	12	16	9	5	0	62	26	77
2017	Language requirement of position - Either English or French	19	39	19	11	0	11	1	67	12	66
2014	Language requirement of position - Bilingual	26	38	19	7	3	5	1	68	12	1233
2014	Language requirement of position - Unilingual English	41	22	17	10	3	8	0	68	14	69
2014	Language requirement of position - Either English or French	18	27	27	10	5	10	4	52	17	54
2011	Language requirement of position - Bilingual	19	35	21	10	5	8	2	60	17	1239
2011	Language requirement of position - Unilingual English	13	40	20	15	7	5	0	55	24	96
2011	Language requirement of position - Either English or French	25	33	18	4	6	10	4	67	11	50

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	17	21	20	12	11	14	5	47	29	1127
2017	Language requirement of position - Unilingual English	11	25	14	21	18	10	0	40	44	77
2017	Language requirement of position - Either English or French	23	22	22	6	1	23	3	60	10	66
2014	Language requirement of position - Bilingual	15	23	21	14	11	12	4	45	30	1234
2014	Language requirement of position - Unilingual English	21	14	20	11	12	19	3	45	29	69
2014	Language requirement of position - Either English or French	17	19	16	10	4	29	6	54	22	54
2011	Language requirement of position - Bilingual	14	21	20	13	11	16	5	44	31	1241
2011	Language requirement of position - Unilingual English	12	18	22	14	16	16	2	37	36	96
2011	Language requirement of position - Either English or French	26	19	24	14	2	8	8	53	18	50

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	58	30	6	3	0	1	2	91	3	1128
2017	Language requirement of position - Unilingual English	62	24	7	3	1	1	1	88	4	78
2017	Language requirement of position - Either English or French	69	17	4	6	0	2	2	90	7	66
2014	Language requirement of position - Bilingual	54	33	7	3	1	1	2	89	4	1234
2014	Language requirement of position - Unilingual English	58	28	7	7	0	0	0	86	7	69
2014	Language requirement of position - Either English or French	50	33	9	4	5	0	0	82	9	54

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	68	24	3	1	0	2	1	95	2	1132
2017	Language requirement of position - Unilingual English	66	17	10	3	1	0	2	86	4	78
2017	Language requirement of position - Either English or French	71	16	3	4	0	5	1	93	4	66
2014	Language requirement of position - Bilingual	65	27	4	1	0	2	2	95	1	1235
2014	Language requirement of position - Unilingual English	64	33	1	0	0	1	0	99	0	69
2014	Language requirement of position - Either English or French	58	21	5	0	2	6	8	92	2	54
2011	Language requirement of position - Bilingual	65	24	5	2	1	1	3	92	2	1237
2011	Language requirement of position - Unilingual English	73	13	7	1	0	1	5	92	1	96
2011	Language requirement of position - Either English or French	61	12	12	0	2	0	13	84	2	49
2008	Language requirement of position - Bilingual	68	23	4	2	1	1	1	93	2	1302
2008	Language requirement of position - Unilingual English	64	18	12	1	1	2	2	85	2	122
2008	Language requirement of position - Either English or French	54	24	13	0	0	3	5	86	0	50

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	30	39	14	9	4	4	0	72	13	1128
2017	Language requirement of position - Unilingual English	19	32	14	16	14	5	0	54	31	78
2017	Language requirement of position - Either English or French	25	38	11	4	2	15	6	79	7	66
2014	Language requirement of position - Bilingual	23	40	18	11	5	2	1	65	16	1233
2014	Language requirement of position - Unilingual English	26	27	22	16	4	4	0	56	21	69
2014	Language requirement of position - Either English or French	26	34	17	6	11	1	5	64	18	54
2011	Language requirement of position - Bilingual	22	37	19	13	6	2	1	62	19	1238
2011	Language requirement of position - Unilingual English	18	31	17	17	11	5	1	52	30	96
2011	Language requirement of position - Either English or French	29	37	13	6	10	2	4	69	17	49
2008	Language requirement of position - Bilingual	28	40	16	10	4	2	0	70	14	1301
2008	Language requirement of position - Unilingual English	14	37	22	14	11	2	0	51	26	123
2008	Language requirement of position - Either English or French	22	40	14	16	0	6	2	68	17	49

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	21	30	16	16	10	4	3	55	28	1128
2017	Language requirement of position - Unilingual English	12	16	11	28	27	5	1	29	59	78
2017	Language requirement of position - Either English or French	21	34	9	13	6	8	8	66	23	66
2014	Language requirement of position - Bilingual	15	29	18	20	13	3	2	46	35	1235
2014	Language requirement of position - Unilingual English	16	13	12	31	22	0	6	31	56	69
2014	Language requirement of position - Either English or French	20	17	13	15	21	9	5	43	42	54
2011	Language requirement of position - Bilingual	15	30	20	18	13	2	2	47	33	1239
2011	Language requirement of position - Unilingual English	9	17	14	18	38	1	4	27	58	96
2011	Language requirement of position - Either English or French	14	21	26	11	20	2	6	38	34	49
2008	Language requirement of position - Bilingual	21	37	13	16	10	2	2	60	27	1302
2008	Language requirement of position - Unilingual English	7	23	10	26	27	4	3	32	57	123
2008	Language requirement of position - Either English or French	7	26	19	11	27	4	5	37	42	50

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	25	42	20	6	3	4	70	10	1124
2017	Language requirement of position - Unilingual English	18	44	14	13	8	4	64	22	78
2017	Language requirement of position - Either English or French	28	39	19	3	0	11	75	4	66

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	43	37	10	3	2	5	0	84	5	1128
2017	Language requirement of position - Unilingual English	34	34	16	8	3	6	0	72	12	78
2017	Language requirement of position - Either English or French	44	34	12	0	2	8	1	85	2	65
2014	Language requirement of position - Bilingual	41	39	12	2	1	5	0	84	3	1234
2014	Language requirement of position - Unilingual English	47	33	10	8	0	1	0	81	8	68
2014	Language requirement of position - Either English or French	53	22	17	2	3	3	0	77	5	54

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	42	43	8	4	1	2	87	5	1129
2017	Language requirement of position - Unilingual English	35	39	13	7	6	0	74	13	78
2017	Language requirement of position - Either English or French	65	33	1	1	0	0	98	1	65
2014	Language requirement of position - Bilingual	40	42	11	3	1	2	84	4	1235
2014	Language requirement of position - Unilingual English	47	33	13	1	4	1	81	6	69
2014	Language requirement of position - Either English or French	69	14	8	3	3	3	85	7	54
2011	Language requirement of position - Bilingual	34	43	13	5	3	3	79	7	1241
2011	Language requirement of position - Unilingual English	33	31	8	14	9	3	67	24	96
2011	Language requirement of position - Either English or French	48	39	7	2	2	2	89	4	50

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	51	39	6	2	1	0	90	4	1131
2017	Language requirement of position - Unilingual English	43	33	10	5	9	0	77	14	78
2017	Language requirement of position - Either English or French	74	24	1	1	0	0	98	1	66
2014	Language requirement of position - Bilingual	47	42	8	1	1	0	90	2	1231
2014	Language requirement of position - Unilingual English	59	27	10	4	0	0	86	4	69
2014	Language requirement of position - Either English or French	58	25	9	3	5	0	83	8	54
2011	Language requirement of position - Bilingual	40	43	11	3	2	1	84	5	1239
2011	Language requirement of position - Unilingual English	40	34	10	9	6	0	75	15	96
2011	Language requirement of position - Either English or French	53	31	7	6	2	0	84	8	50
2008	Language requirement of position - Bilingual	43	42	8	5	2	0	85	6	1302
2008	Language requirement of position - Unilingual English	37	34	16	6	6	1	72	12	123
2008	Language requirement of position - Either English or French	47	41	8	0	3	2	89	3	50

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	51	33	10	3	2	1	84	5	1123
2017	Language requirement of position - Unilingual English	38	30	13	9	10	0	68	19	78
2017	Language requirement of position - Either English or French	68	25	5	1	1	0	93	2	66
2014	Language requirement of position - Bilingual	39	41	14	4	1	1	81	5	1235
2014	Language requirement of position - Unilingual English	47	28	16	6	3	0	75	8	69
2014	Language requirement of position - Either English or French	45	34	9	8	3	1	80	11	54
2011	Language requirement of position - Bilingual	30	40	18	7	3	1	71	11	1239
2011	Language requirement of position - Unilingual English	29	28	19	13	10	1	58	23	96
2011	Language requirement of position - Either English or French	49	27	13	12	0	0	75	12	49

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	46	38	10	4	2	0	84	6	1130
2017	Language requirement of position - Unilingual English	41	29	11	12	7	0	70	19	78
2017	Language requirement of position - Either English or French	69	26	3	2	0	0	95	2	66
2014	Language requirement of position - Bilingual	37	44	13	4	1	0	81	6	1233
2014	Language requirement of position - Unilingual English	45	35	15	3	3	0	80	5	69
2014	Language requirement of position - Either English or French	46	33	7	8	4	2	80	13	54
2011	Language requirement of position - Bilingual	28	45	16	8	3	0	73	10	1242
2011	Language requirement of position - Unilingual English	31	26	20	15	9	0	56	23	96
2011	Language requirement of position - Either English or French	41	37	10	12	0	0	77	12	49
2008	Language requirement of position - Bilingual	42	39	11	6	2	0	81	8	1303
2008	Language requirement of position - Unilingual English	33	36	15	12	5	0	68	17	123
2008	Language requirement of position - Either English or French	49	33	2	12	3	0	82	15	50

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	43	26	15	6	4	4	0	73	11	1125
2017	Language requirement of position - Unilingual English	39	25	14	11	10	1	0	65	21	77
2017	Language requirement of position - Either English or French	38	30	7	13	0	12	1	78	15	65
2014	Language requirement of position - Bilingual	39	29	17	8	4	3	1	71	12	1234
2014	Language requirement of position - Unilingual English	45	18	19	10	3	4	1	66	14	69
2014	Language requirement of position - Either English or French	30	26	15	6	5	16	1	68	13	54
2011	Language requirement of position - Bilingual	33	29	17	10	6	4	1	65	17	1241
2011	Language requirement of position - Unilingual English	36	24	10	13	13	4	0	62	28	95
2011	Language requirement of position - Either English or French	51	19	8	14	2	6	0	74	17	49
2008	Language requirement of position - Bilingual	39	26	15	9	5	5	0	69	15	1301
2008	Language requirement of position - Unilingual English	27	28	18	13	7	8	0	59	21	123
2008	Language requirement of position - Either English or French	38	19	14	12	2	6	9	67	16	50

Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Language requirement of position - Bilingual	33	38	29	1130
2017	Language requirement of position - Unilingual English	30	31	40	78
2017	Language requirement of position - Either English or French	41	23	36	66
2014	Language requirement of position - Bilingual	35	33	32	1232
2014	Language requirement of position - Unilingual English	19	43	38	69
2014	Language requirement of position - Either English or French	30	36	34	54
2011	Language requirement of position - Bilingual	40	33	28	1240
2011	Language requirement of position - Unilingual English	36	26	39	96
2011	Language requirement of position - Either English or French	31	43	26	49

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Language requirement of position - Bilingual	10	31	34	5	11	10	379
2017	Language requirement of position - Unilingual English	24	20	17	12	17	8	23
2017	Language requirement of position - Either English or French	5	21	8	0	56	10	27
2014	Language requirement of position - Bilingual	12	37	35	5	9999	11	426
2014	Language requirement of position - Unilingual English	27	0	14	37	9999	21	13
2014	Language requirement of position - Either English or French	11	16	32	10	9999	32	17
2011	Language requirement of position - Bilingual	16	32	40	5	9999	7	488
2011	Language requirement of position - Unilingual English	15	16	35	8	9999	26	33
2011	Language requirement of position - Either English or French	41	32	6	8	9999	13	15

Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Language requirement of position - Bilingual	14	86	1130
2017	Language requirement of position - Unilingual English	20	80	78
2014	Language requirement of position - Bilingual	17	83	1234
2014	Language requirement of position - Unilingual English	18	82	69

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	46	159
2017	Language requirement of position - Unilingual English	40	15
2014	Language requirement of position - Bilingual	40	209
2014	Language requirement of position - Unilingual English	49	13

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	69	159
2017	Language requirement of position - Unilingual English	80	15
2014	Language requirement of position - Bilingual	68	209
2014	Language requirement of position - Unilingual English	51	13

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	6	159
2017	Language requirement of position - Unilingual English	0	15
2014	Language requirement of position - Bilingual	5	209
2014	Language requirement of position - Unilingual English	0	13

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Language requirement of position - Bilingual	159
2017	Language requirement of position - Unilingual English	15
2014	Language requirement of position - Bilingual	209
2014	Language requirement of position - Unilingual English	13

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	0	15
2014	Language requirement of position - Bilingual	3	209
2014	Language requirement of position - Unilingual English	0	13

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	6	159
2014	Language requirement of position - Bilingual	4	209

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	0	15
2014	Language requirement of position - Bilingual	3	209
2014	Language requirement of position - Unilingual English	0	13

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	36	159
2017	Language requirement of position - Unilingual English	53	15
2014	Language requirement of position - Bilingual	42	211

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	41	159
2017	Language requirement of position - Unilingual English	39	15
2014	Language requirement of position - Bilingual	50	211

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	42	159
2017	Language requirement of position - Unilingual English	48	15
2014	Language requirement of position - Bilingual	40	211
2014	Language requirement of position - Unilingual English	45	13

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	40	159
2017	Language requirement of position - Unilingual English	60	15
2014	Language requirement of position - Bilingual	41	211

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	24	159
2017	Language requirement of position - Unilingual English	54	15
2014	Language requirement of position - Bilingual	22	211
2014	Language requirement of position - Unilingual English	37	13

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	60	159
2017	Language requirement of position - Unilingual English	66	15
2014	Language requirement of position - Bilingual	58	211

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	28	159
2017	Language requirement of position - Unilingual English	39	15
2014	Language requirement of position - Bilingual	34	211

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	5	159
2014	Language requirement of position - Bilingual	5	211

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	7	159
2014	Language requirement of position - Bilingual	8	211
2014	Language requirement of position - Unilingual English	0	13

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	42	159
2017	Language requirement of position - Unilingual English	68	15
2014	Language requirement of position - Bilingual	42	211

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	24	159
2017	Language requirement of position - Unilingual English	40	15
2014	Language requirement of position - Bilingual	24	211

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	16	159
2014	Language requirement of position - Bilingual	12	211

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	60	159
2017	Language requirement of position - Unilingual English	48	15
2014	Language requirement of position - Bilingual	60	211
2014	Language requirement of position - Unilingual English	67	13

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	33	159
2017	Language requirement of position - Unilingual English	40	15
2014	Language requirement of position - Bilingual	33	211

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	14	159
2014	Language requirement of position - Bilingual	10	211

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	11	159
2014	Language requirement of position - Bilingual	14	211

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	15	159
2017	Language requirement of position - Unilingual English	40	15
2014	Language requirement of position - Bilingual	20	211

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	0	15
2014	Language requirement of position - Unilingual English	0	13

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	16	159
2014	Language requirement of position - Bilingual	16	211

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	15	159
2014	Language requirement of position - Bilingual	16	211
2014	Language requirement of position - Unilingual English	0	13

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	23	159
2017	Language requirement of position - Unilingual English	39	15
2014	Language requirement of position - Bilingual	18	211

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	12	156
2017	Language requirement of position - Unilingual English	0	15
2014	Language requirement of position - Bilingual	11	207

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	18	156
2014	Language requirement of position - Bilingual	16	207

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	7	156
2017	Language requirement of position - Unilingual English	0	15
2014	Language requirement of position - Bilingual	7	207

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	7	156
2014	Language requirement of position - Bilingual	9	207

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	13	156
2017	Language requirement of position - Unilingual English	0	15
2014	Language requirement of position - Bilingual	13	207
2014	Language requirement of position - Unilingual English	37	13

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	15	156
2014	Language requirement of position - Bilingual	10	207

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	19	156
2014	Language requirement of position - Bilingual	15	207

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	6	156
2014	Language requirement of position - Bilingual	6	207
2014	Language requirement of position - Unilingual English	0	13

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	11	156
2014	Language requirement of position - Bilingual	13	207

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	36	156
2017	Language requirement of position - Unilingual English	74	15
2014	Language requirement of position - Bilingual	28	207

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	9	156
2014	Language requirement of position - Bilingual	13	207
2014	Language requirement of position - Unilingual English	0	13

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	49	156
2017	Language requirement of position - Unilingual English	74	15
2014	Language requirement of position - Bilingual	46	207
2014	Language requirement of position - Unilingual English	45	13

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	50	156
2017	Language requirement of position - Unilingual English	81	15
2014	Language requirement of position - Bilingual	50	207
2014	Language requirement of position - Unilingual English	44	13

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	0	15

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	14	156
2017	Language requirement of position - Unilingual English	0	15
2014	Language requirement of position - Bilingual	11	207
2014	Language requirement of position - Unilingual English	0	13

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Language requirement of position - Bilingual	87	13	158
2017	Language requirement of position - Unilingual English	79	21	15

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	13	17	17	5	4	34	9	53	17	1130
2017	Language requirement of position - Unilingual English	12	20	11	7	13	35	1	51	31	77
2017	Language requirement of position - Either English or French	11	12	9	2	0	43	23	68	6	66
2014	Language requirement of position - Bilingual	14	17	17	5	4	34	9	53	17	1231
2014	Language requirement of position - Unilingual English	22	14	14	7	5	33	4	57	20	69
2014	Language requirement of position - Either English or French	15	12	10	4	3	43	13	61	17	54

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	29	34	16	4	3	12	1	73	8	1128
2017	Language requirement of position - Unilingual English	23	36	15	11	6	8	0	65	19	77
2017	Language requirement of position - Either English or French	42	29	8	1	0	18	2	88	1	66
2014	Language requirement of position - Bilingual	27	32	18	4	3	15	2	70	8	1231
2014	Language requirement of position - Unilingual English	34	26	20	1	1	16	0	73	3	69
2014	Language requirement of position - Either English or French	32	16	23	4	0	24	0	64	5	54
2011	Language requirement of position - Bilingual	29	37	15	6	2	10	0	74	9	1240
2011	Language requirement of position - Unilingual English	27	30	17	11	5	9	0	63	18	96
2011	Language requirement of position - Either English or French	46	31	15	2	0	5	2	82	2	50

Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	25	46	12	5	2	2	8	79	8	1131
2017	Language requirement of position - Unilingual English	29	53	11	5	3	0	0	82	8	78
2017	Language requirement of position - Either English or French	8	34	5	12	8	3	30	63	29	66
2014	Language requirement of position - Bilingual	23	48	13	6	1	2	8	78	8	1234
2014	Language requirement of position - Unilingual English	23	54	7	7	0	0	8	84	8	69
2014	Language requirement of position - Either English or French	12	31	20	3	6	3	24	60	12	54
2011	Language requirement of position - Bilingual	23	51	12	6	1	1	7	80	7	1240
2011	Language requirement of position - Unilingual English	23	55	5	8	3	1	4	82	12	96
2011	Language requirement of position - Either English or French	17	40	12	11	8	5	7	65	22	50
2008	Language requirement of position - Bilingual	23	46	12	8	3	1	7	75	12	1301
2008	Language requirement of position - Unilingual English	27	57	8	6	2	1	0	85	8	123
2008	Language requirement of position - Either English or French	13	39	14	9	11	6	7	60	23	50

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	9	20	20	3	2	31	14	54	9	1127
2017	Language requirement of position - Unilingual English	8	13	20	10	9	36	4	36	31	78
2017	Language requirement of position - Either English or French	7	18	2	2	2	37	32	78	15	66
2014	Language requirement of position - Bilingual	7	16	23	5	3	32	13	42	15	1234
2014	Language requirement of position - Unilingual English	6	17	25	9	1	22	21	39	17	69
2014	Language requirement of position - Either English or French	8	9	10	3	4	36	29	51	20	54
2011	Language requirement of position - Bilingual	8	19	21	5	3	31	13	48	14	1240
2011	Language requirement of position - Unilingual English	13	19	22	8	3	25	11	49	17	96
2011	Language requirement of position - Either English or French	8	19	17	4	6	32	15	50	18	50

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	40	33	8	1	1	9	9	89	2	1129
2017	Language requirement of position - Unilingual English	47	28	10	6	4	5	0	79	10	78
2017	Language requirement of position - Either English or French	28	27	3	0	0	17	24	94	0	65
2014	Language requirement of position - Bilingual	33	35	12	3	1	9	7	81	4	1234
2014	Language requirement of position - Unilingual English	43	23	11	1	0	11	10	85	2	69
2014	Language requirement of position - Either English or French	31	15	13	0	0	13	28	78	0	54
2011	Language requirement of position - Bilingual	35	36	9	2	1	9	8	85	4	1240
2011	Language requirement of position - Unilingual English	39	34	8	1	1	13	4	87	3	96
2011	Language requirement of position - Either English or French	33	28	16	0	0	16	7	80	0	50
2008	Language requirement of position - Bilingual	34	35	11	2	1	9	7	83	4	1302
2008	Language requirement of position - Unilingual English	34	40	13	4	3	7	0	79	7	122
2008	Language requirement of position - Either English or French	35	28	5	3	2	20	7	87	7	50

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	33	33	10	3	1	13	8	83	4	1132
2017	Language requirement of position - Unilingual English	26	29	17	7	5	15	0	65	15	78
2017	Language requirement of position - Either English or French	22	20	6	0	0	25	26	87	0	66
2014	Language requirement of position - Bilingual	27	35	14	4	1	13	7	77	6	1233
2014	Language requirement of position - Unilingual English	30	24	15	3	0	19	8	75	4	69
2014	Language requirement of position - Either English or French	27	13	10	0	0	25	24	79	0	54
2011	Language requirement of position - Bilingual	28	37	12	2	1	13	7	81	4	1239
2011	Language requirement of position - Unilingual English	28	31	15	1	4	17	4	74	7	96
2011	Language requirement of position - Either English or French	26	29	15	4	4	16	5	70	10	50
2008	Language requirement of position - Bilingual	36	32	12	5	1	8	6	79	8	1303
2008	Language requirement of position - Unilingual English	32	41	8	6	2	10	0	82	9	123
2008	Language requirement of position - Either English or French	33	26	7	6	3	18	7	79	13	50

Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Language requirement of position - Bilingual	6	94	1129
2017	Language requirement of position - Unilingual English	10	90	78
2014	Language requirement of position - Bilingual	5	95	1231
2014	Language requirement of position - Unilingual English	8	92	69
2014	Language requirement of position - Either English or French	13	87	54

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	29	65
2014	Language requirement of position - Bilingual	33	62

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	84	65
2014	Language requirement of position - Bilingual	77	62

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	65
2014	Language requirement of position - Bilingual	0	62

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	28	65
2014	Language requirement of position - Bilingual	16	62

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	21	65
2014	Language requirement of position - Bilingual	17	62

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	13	65
2014	Language requirement of position - Bilingual	11	62

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	30	65
2014	Language requirement of position - Bilingual	27	62

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	24	65
2014	Language requirement of position - Bilingual	12	62

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	65

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	65

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	16	65
2014	Language requirement of position - Bilingual	19	62

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	65

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	14	65
2014	Language requirement of position - Bilingual	11	62

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	30	65
2014	Language requirement of position - Bilingual	32	62

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	38	65
2014	Language requirement of position - Bilingual	25	62

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	15	65
2014	Language requirement of position - Bilingual	14	62

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	7	65

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	12	65
2014	Language requirement of position - Bilingual	13	62

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	9	65
2014	Language requirement of position - Bilingual	9	62

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	14	65
2014	Language requirement of position - Bilingual	10	62

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	9	65
2014	Language requirement of position - Bilingual	7	62

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	42	65
2014	Language requirement of position - Bilingual	57	62

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	8	62

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	11	62
2014	Language requirement of position - Bilingual	14	60

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	8	62

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	9	62

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	11	62
2014	Language requirement of position - Bilingual	20	60

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	27	62
2014	Language requirement of position - Bilingual	30	60

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	48	62
2014	Language requirement of position - Bilingual	45	60

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	68	62
2014	Language requirement of position - Bilingual	69	60

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	8	62
2014	Language requirement of position - Bilingual	12	60

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Language requirement of position - Bilingual	94	6	65

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	15	18	17	2	2	39	8	61	7	1131
2017	Language requirement of position - Unilingual English	10	18	14	8	7	40	4	48	27	77
2017	Language requirement of position - Either English or French	17	14	12	1	0	41	14	70	2	66
2014	Language requirement of position - Bilingual	14	14	19	2	1	41	9	55	6	1233
2014	Language requirement of position - Unilingual English	18	10	24	1	1	41	4	52	5	69
2014	Language requirement of position - Either English or French	21	10	9	3	1	46	10	69	10	54

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	31	36	14	2	2	15	2	79	4	1128
2017	Language requirement of position - Unilingual English	30	39	12	4	5	9	1	77	10	77
2017	Language requirement of position - Either English or French	41	26	11	0	0	21	1	86	0	66
2014	Language requirement of position - Bilingual	27	34	15	2	1	19	2	77	4	1233
2014	Language requirement of position - Unilingual English	39	19	24	4	0	14	0	67	5	69
2014	Language requirement of position - Either English or French	40	14	15	3	3	23	2	72	9	54
2011	Language requirement of position - Bilingual	33	38	12	3	1	12	1	81	4	1242
2011	Language requirement of position - Unilingual English	35	29	10	10	2	15	0	75	14	96
2011	Language requirement of position - Either English or French	48	27	12	2	0	12	0	85	2	50

Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	21	19	22	16	20	0	2	41	37	1128
2017	Language requirement of position - Unilingual English	20	31	16	11	20	1	0	52	32	78
2017	Language requirement of position - Either English or French	15	24	23	18	20	0	1	39	38	66

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	14	26	29	16	13	1	41	30	1131
2017	Language requirement of position - Unilingual English	17	30	27	18	9	0	47	27	78
2017	Language requirement of position - Either English or French	42	29	19	7	3	0	70	11	66

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	18	27	26	17	11	2	46	28	1127
2017	Language requirement of position - Unilingual English	25	38	13	16	7	0	63	24	78
2017	Language requirement of position - Either English or French	56	20	14	7	1	2	78	8	66

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	17	24	26	18	13	1	2	41	32	1131
2017	Language requirement of position - Unilingual English	29	27	15	16	10	1	3	58	27	78
2017	Language requirement of position - Either English or French	45	24	20	3	5	0	2	71	9	66

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	37	25	16	7	6	1	8	68	14	1130
2017	Language requirement of position - Unilingual English	49	29	12	3	2	0	5	82	5	78
2017	Language requirement of position - Either English or French	58	16	10	1	0	0	14	87	1	65

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	27	28	23	13	8	1	56	21	1128
2017	Language requirement of position - Unilingual English	30	33	26	2	9	0	63	11	78
2017	Language requirement of position - Either English or French	40	30	15	10	4	1	70	14	66

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	29	32	21	11	5	1	2	62	16	1127
2017	Language requirement of position - Unilingual English	15	34	23	14	13	0	0	50	28	78
2017	Language requirement of position - Either English or French	46	22	20	8	0	0	5	71	8	66

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	22	31	24	14	7	1	1	54	21	1125
2017	Language requirement of position - Unilingual English	17	41	15	14	11	2	0	59	25	78
2017	Language requirement of position - Either English or French	49	34	11	2	0	1	3	86	2	66

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	27	29	22	13	7	2	57	20	1128
2017	Language requirement of position - Unilingual English	26	28	19	16	10	1	55	26	78
2017	Language requirement of position - Either English or French	36	35	19	8	0	2	72	8	66

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	30	31	21	9	6	0	2	63	15	1128
2017	Language requirement of position - Unilingual English	17	35	23	11	10	1	2	54	22	76
2017	Language requirement of position - Either English or French	51	35	8	4	1	0	1	87	5	65

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	57	24	11	4	2	2	83	6	1130
2017	Language requirement of position - Unilingual English	53	27	11	6	3	0	80	9	78
2017	Language requirement of position - Either English or French	59	29	5	2	0	4	92	2	65

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	75	10	5	2	3	0	4	90	5	1128
2017	Language requirement of position - Unilingual English	71	11	2	4	6	1	4	87	11	78
2017	Language requirement of position - Either English or French	83	5	5	2	0	0	6	93	3	66

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	58	25	9	3	2	3	86	4	1130
2017	Language requirement of position - Unilingual English	56	26	8	3	4	3	85	7	78
2017	Language requirement of position - Either English or French	62	22	10	3	0	2	86	4	66

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	60	19	9	5	4	3	81	9	1125
2017	Language requirement of position - Unilingual English	47	19	6	7	16	4	69	24	78
2017	Language requirement of position - Either English or French	79	11	3	2	0	5	94	2	66

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	56	14	4	2	1	23	91	4	1127
2017	Language requirement of position - Unilingual English	47	5	1	3	2	43	90	7	77
2017	Language requirement of position - Either English or French	68	8	3	0	0	21	96	0	66

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	68	17	6	1	0	1	7	92	1	1122
2017	Language requirement of position - Unilingual English	62	24	6	1	1	0	5	91	3	78
2017	Language requirement of position - Either English or French	75	10	3	1	0	0	12	96	1	66

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	69	13	5	4	3	5	86	8	1132
2017	Language requirement of position - Unilingual English	48	23	10	9	6	5	74	15	77
2017	Language requirement of position - Either English or French	40	15	17	8	13	7	59	23	66

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	50	26	15	4	2	3	78	7	1126
2017	Language requirement of position - Unilingual English	43	31	14	5	4	3	76	9	76
2017	Language requirement of position - Either English or French	53	32	5	6	2	3	87	8	65

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	9	31	40	14	6	0	40	19	1130
2017	Language requirement of position - Unilingual English	4	41	39	9	5	3	46	14	78
2017	Language requirement of position - Either English or French	18	47	27	6	2	0	65	8	66

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	7	20	39	22	11	0	0	33	27	1129
2017	Language requirement of position - Unilingual English	6	17	51	18	5	1	1	24	24	78
2017	Language requirement of position - Either English or French	5	13	28	39	14	0	1	53	18	66

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	40	44	9	3	2	3	0	86	5	1128
2017	Language requirement of position - Unilingual English	33	42	9	7	6	2	0	77	14	77
2017	Language requirement of position - Either English or French	37	46	7	4	0	5	1	88	4	65

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	23	47	14	10	4	1	72	14	1130
2017	Language requirement of position - Unilingual English	24	38	15	12	10	1	63	22	78
2017	Language requirement of position - Either English or French	29	54	7	2	0	7	90	2	66

Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Language requirement of position - Bilingual	15	85	1130
2017	Language requirement of position - Unilingual English	22	78	78
2017	Language requirement of position - Either English or French	8	92	66
2014	Language requirement of position - Bilingual	13	87	1233
2014	Language requirement of position - Unilingual English	14	86	68

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Language requirement of position - Bilingual	88	12	172
2017	Language requirement of position - Unilingual English	70	30	17
2014	Language requirement of position - Bilingual	82	18	162
2014	Language requirement of position - Unilingual English	79	21	10

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	51	35	7	3	2	1	0	87	6	150
2017	Language requirement of position - Unilingual English	40	23	21	8	8	0	0	64	16	12
2014	Language requirement of position - Bilingual	57	32	3	6	1	1	1	90	7	134

Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	30	22	21	11	12	3	1	32	68	1131
2017	Language requirement of position - Unilingual English	19	28	20	9	15	9	0	21	79	78
2017	Language requirement of position - Either English or French	19	28	13	10	20	4	6	21	79	66

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	22	738
2017	Language requirement of position - Unilingual English	24	56
2017	Language requirement of position - Either English or French	37	48

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	40	738
2017	Language requirement of position - Unilingual English	29	56
2017	Language requirement of position - Either English or French	49	48

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	20	738
2017	Language requirement of position - Unilingual English	19	56
2017	Language requirement of position - Either English or French	31	48

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	47	738
2017	Language requirement of position - Unilingual English	34	56
2017	Language requirement of position - Either English or French	13	48

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	10	738
2017	Language requirement of position - Unilingual English	7	56
2017	Language requirement of position - Either English or French	5	48

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	39	738
2017	Language requirement of position - Unilingual English	41	56
2017	Language requirement of position - Either English or French	43	48

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Language requirement of position - Bilingual	6	47	21	10	6	11	721
2017	Language requirement of position - Unilingual English	4	49	12	7	10	18	52
2017	Language requirement of position - Either English or French	3	52	18	13	4	9	47

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	17	26	15	16	12	2	11	50	33	744
2017	Language requirement of position - Unilingual English	18	29	9	19	14	3	7	52	37	56
2017	Language requirement of position - Either English or French	32	14	11	25	7	5	7	52	35	48

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	3	7	10	19	50	2	8	12	77	744
2017	Language requirement of position - Unilingual English	4	5	17	26	46	2	2	9	74	56
2017	Language requirement of position - Either English or French	11	4	10	11	50	5	9	18	71	48

Report a problem or mistake on this page

Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Canadian Heritage by Question 108. What are the language requirements of your position?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me