2017 Public Service Employee Survey Results for Canadian Heritage by Question 106. In total, how many years have you been working in your current department or agency?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 43 42 4 9 2 0 0 85 11 343
2017 3 to 10 years in current department or agency 43 44 4 7 3 0 0 87 9 445
2017 11 to 20 years in current department or agency 40 47 6 6 1 0 0 87 7 364
2017 More than 20 years in current department or agency 43 52 1 3 2 0 0 94 5 105
2014 Less than 3 years in current department or agency 32 53 6 6 3 0 0 85 9 229
2014 3 to 10 years in current department or agency 35 50 4 9 2 0 0 85 11 611
2014 11 to 20 years in current department or agency 38 46 7 7 1 0 0 84 8 371
2014 More than 20 years in current department or agency 36 51 6 7 1 0 0 87 8 119

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 72 21 3 3 1 0 0 93 4 342
2017 3 to 10 years in current department or agency 67 26 4 3 0 0 0 93 3 442
2017 11 to 20 years in current department or agency 67 27 3 2 1 0 0 94 3 362
2017 More than 20 years in current department or agency 59 32 3 4 0 1 1 93 4 105
2014 Less than 3 years in current department or agency 69 23 3 3 0 1 0 94 3 230
2014 3 to 10 years in current department or agency 62 29 4 2 2 0 0 92 4 611
2014 11 to 20 years in current department or agency 68 26 3 2 1 0 0 95 3 371
2014 More than 20 years in current department or agency 61 30 3 3 3 0 1 92 5 119

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 59 30 6 4 1 0 0 90 5 343
2017 3 to 10 years in current department or agency 53 32 8 5 2 0 0 85 7 445
2017 11 to 20 years in current department or agency 52 33 7 6 3 0 0 85 9 364
2017 More than 20 years in current department or agency 60 24 8 6 0 0 2 86 7 105
2014 Less than 3 years in current department or agency 56 27 4 11 1 0 0 84 12 230
2014 3 to 10 years in current department or agency 50 32 7 8 3 0 0 82 11 611
2014 11 to 20 years in current department or agency 50 30 5 12 3 0 0 81 14 371
2014 More than 20 years in current department or agency 56 27 8 4 4 0 0 83 9 118

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 53 32 7 6 1 0 0 85 7 343
2017 3 to 10 years in current department or agency 46 38 6 7 2 0 0 85 9 445
2017 11 to 20 years in current department or agency 50 39 4 5 2 0 0 89 7 363
2017 More than 20 years in current department or agency 57 35 1 6 2 0 0 92 7 105
2014 Less than 3 years in current department or agency 42 38 11 6 2 0 0 81 8 230
2014 3 to 10 years in current department or agency 43 40 8 7 3 0 0 83 10 611
2014 11 to 20 years in current department or agency 44 39 7 6 4 0 0 83 10 371
2014 More than 20 years in current department or agency 55 35 4 4 2 0 0 90 6 119

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 35 41 10 9 2 1 1 79 11 343
2017 3 to 10 years in current department or agency 36 41 12 9 2 0 0 77 11 445
2017 11 to 20 years in current department or agency 32 45 9 11 2 0 1 78 13 364
2017 More than 20 years in current department or agency 40 47 6 5 1 1 0 88 5 105
2014 Less than 3 years in current department or agency 32 42 11 9 4 0 2 76 13 230
2014 3 to 10 years in current department or agency 29 41 14 12 4 0 0 70 16 609
2014 11 to 20 years in current department or agency 35 41 14 6 3 0 0 76 10 371
2014 More than 20 years in current department or agency 36 39 10 12 1 0 2 76 14 119

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 43 33 14 7 2 0 0 76 9 342
2017 3 to 10 years in current department or agency 40 42 11 4 2 0 0 82 6 444
2017 11 to 20 years in current department or agency 43 41 8 6 3 0 0 84 9 363
2017 More than 20 years in current department or agency 52 41 2 3 3 0 0 93 6 105
2014 Less than 3 years in current department or agency 39 39 13 6 3 0 0 78 9 230
2014 3 to 10 years in current department or agency 34 37 15 9 4 0 0 72 13 611
2014 11 to 20 years in current department or agency 39 42 10 5 4 0 0 81 8 371
2014 More than 20 years in current department or agency 52 37 8 3 0 0 0 89 3 119

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 51 35 6 5 3 0 0 87 7 339
2017 3 to 10 years in current department or agency 48 37 8 4 2 0 0 85 7 443
2017 11 to 20 years in current department or agency 48 37 8 5 3 0 0 84 7 364
2017 More than 20 years in current department or agency 59 34 2 2 3 0 0 93 5 105
2014 Less than 3 years in current department or agency 49 33 7 9 1 0 0 83 10 230
2014 3 to 10 years in current department or agency 40 36 12 8 4 0 0 76 12 611
2014 11 to 20 years in current department or agency 46 38 7 6 3 0 0 84 8 371
2014 More than 20 years in current department or agency 58 35 4 2 1 0 0 93 2 119

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 58 32 6 3 1 0 0 90 4 342
2017 3 to 10 years in current department or agency 52 39 5 2 2 0 0 91 3 443
2017 11 to 20 years in current department or agency 48 42 5 3 2 0 0 90 5 363
2017 More than 20 years in current department or agency 60 32 5 2 0 1 0 93 2 105
2014 Less than 3 years in current department or agency 48 37 7 5 0 2 0 87 5 230
2014 3 to 10 years in current department or agency 46 41 8 4 1 0 0 87 5 611
2014 11 to 20 years in current department or agency 47 39 7 5 1 0 0 86 6 369
2014 More than 20 years in current department or agency 58 38 2 1 0 1 0 97 1 119

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 54 28 7 7 3 0 1 83 10 342
2017 3 to 10 years in current department or agency 47 36 5 7 3 0 1 85 10 443
2017 11 to 20 years in current department or agency 43 37 9 7 4 0 0 80 11 364
2017 More than 20 years in current department or agency 43 42 6 5 2 1 2 88 7 105
2014 Less than 3 years in current department or agency 42 37 9 6 3 1 2 81 10 230
2014 3 to 10 years in current department or agency 44 35 10 8 2 0 1 79 10 611
2014 11 to 20 years in current department or agency 41 34 11 6 5 1 1 77 12 371
2014 More than 20 years in current department or agency 49 37 7 5 0 0 2 88 5 119

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 37 19 9 7 5 5 18 73 16 341
2017 3 to 10 years in current department or agency 39 24 9 12 6 1 9 70 20 443
2017 11 to 20 years in current department or agency 39 26 8 10 5 1 9 73 18 363
2017 More than 20 years in current department or agency 37 25 9 6 4 1 18 76 13 105
2014 Less than 3 years in current department or agency 30 26 11 8 6 2 17 70 17 230
2014 3 to 10 years in current department or agency 30 29 11 10 9 1 11 66 21 611
2014 11 to 20 years in current department or agency 32 26 10 8 9 2 14 69 19 371
2014 More than 20 years in current department or agency 33 28 12 8 3 0 16 73 13 119

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 41 40 9 7 2 0 0 81 9 342
2017 3 to 10 years in current department or agency 32 49 8 7 4 0 0 81 11 445
2017 11 to 20 years in current department or agency 34 46 9 7 4 0 0 80 11 363
2017 More than 20 years in current department or agency 48 41 5 3 4 0 0 89 6 105
2014 Less than 3 years in current department or agency 32 46 10 9 3 0 0 78 12 230
2014 3 to 10 years in current department or agency 28 45 15 8 4 0 0 73 12 611
2014 11 to 20 years in current department or agency 30 50 10 6 3 0 0 81 9 371
2014 More than 20 years in current department or agency 39 48 10 2 2 0 0 87 3 119

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 44 32 14 8 3 0 0 75 10 340
2017 3 to 10 years in current department or agency 30 42 14 9 5 0 0 72 14 445
2017 11 to 20 years in current department or agency 32 39 12 9 7 0 0 72 16 364
2017 More than 20 years in current department or agency 36 40 9 9 5 0 0 77 14 105
2014 Less than 3 years in current department or agency 34 36 15 11 2 1 1 71 13 230
2014 3 to 10 years in current department or agency 30 37 17 10 5 0 0 68 15 611
2014 11 to 20 years in current department or agency 28 41 13 13 5 0 0 69 17 371
2014 More than 20 years in current department or agency 34 43 13 7 4 0 0 77 11 119

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 35 40 12 10 3 0 0 75 14 341
2017 3 to 10 years in current department or agency 32 45 11 8 4 0 0 77 12 445
2017 11 to 20 years in current department or agency 34 39 12 10 5 0 0 73 15 363
2017 More than 20 years in current department or agency 37 52 7 0 5 0 0 89 5 105

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 46 37 7 6 2 1 0 84 9 342
2017 3 to 10 years in current department or agency 40 46 8 4 2 0 0 86 5 445
2017 11 to 20 years in current department or agency 44 38 10 4 3 1 0 82 7 362
2017 More than 20 years in current department or agency 46 47 6 1 1 0 0 92 2 105
2014 Less than 3 years in current department or agency 36 43 11 6 3 0 1 80 9 230
2014 3 to 10 years in current department or agency 37 44 12 5 1 0 0 82 6 611
2014 11 to 20 years in current department or agency 42 42 10 5 1 0 0 84 6 371
2014 More than 20 years in current department or agency 47 42 5 4 2 0 0 89 6 119

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 43 37 10 5 4 1 0 80 9 340
2017 3 to 10 years in current department or agency 31 42 13 9 5 0 0 73 14 444
2017 11 to 20 years in current department or agency 33 39 11 9 7 0 0 73 16 363
2017 More than 20 years in current department or agency 39 43 6 6 5 1 0 83 11 105

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 55 30 8 4 2 1 0 86 6 341
2017 3 to 10 years in current department or agency 50 35 10 3 2 0 0 85 5 443
2017 11 to 20 years in current department or agency 51 36 11 2 1 0 0 86 3 363
2017 More than 20 years in current department or agency 56 38 3 3 1 0 0 93 4 104
2014 Less than 3 years in current department or agency 51 35 9 3 1 0 0 87 4 230
2014 3 to 10 years in current department or agency 52 35 9 2 2 0 0 87 4 611
2014 11 to 20 years in current department or agency 61 31 6 2 1 0 0 92 3 371
2014 More than 20 years in current department or agency 67 27 3 2 1 0 0 94 2 118

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 40 34 11 10 3 1 1 76 13 341
2017 3 to 10 years in current department or agency 31 45 11 10 3 0 0 76 13 443
2017 11 to 20 years in current department or agency 33 39 13 8 7 0 0 72 15 363
2017 More than 20 years in current department or agency 36 51 5 3 5 0 0 87 8 104
2014 Less than 3 years in current department or agency 32 33 19 10 4 0 2 67 14 230
2014 3 to 10 years in current department or agency 23 43 14 14 5 0 1 67 19 611
2014 11 to 20 years in current department or agency 26 44 14 11 4 0 1 70 16 371
2014 More than 20 years in current department or agency 29 48 12 8 3 0 0 77 11 119

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 46 35 8 7 3 0 1 82 11 342
2017 3 to 10 years in current department or agency 40 38 14 6 2 0 0 77 9 444
2017 11 to 20 years in current department or agency 35 39 10 9 6 0 0 74 15 363
2017 More than 20 years in current department or agency 41 44 8 3 4 1 0 86 7 103
2014 Less than 3 years in current department or agency 37 38 13 8 3 0 1 76 11 229
2014 3 to 10 years in current department or agency 28 38 15 12 6 0 0 66 18 611
2014 11 to 20 years in current department or agency 27 42 17 8 6 0 0 69 14 370
2014 More than 20 years in current department or agency 37 42 11 6 3 0 0 80 9 119

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 44 38 8 5 2 1 2 84 8 342
2017 3 to 10 years in current department or agency 32 46 11 8 3 1 0 79 11 443
2017 11 to 20 years in current department or agency 32 42 11 8 6 1 0 75 14 363
2017 More than 20 years in current department or agency 33 49 9 7 2 0 0 83 9 103
2014 Less than 3 years in current department or agency 37 41 14 5 3 0 0 78 8 229
2014 3 to 10 years in current department or agency 32 39 18 8 2 0 1 71 11 611
2014 11 to 20 years in current department or agency 34 40 15 8 2 0 0 74 11 371
2014 More than 20 years in current department or agency 33 51 9 6 1 0 0 84 7 118

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 52 30 9 6 2 1 0 83 8 342
2017 3 to 10 years in current department or agency 40 42 10 5 2 0 0 83 7 444
2017 11 to 20 years in current department or agency 41 40 12 4 4 0 0 80 8 362
2017 More than 20 years in current department or agency 49 40 5 5 2 0 0 89 7 103
2014 Less than 3 years in current department or agency 43 38 10 7 2 0 0 81 9 229
2014 3 to 10 years in current department or agency 34 44 13 6 3 0 0 78 9 611
2014 11 to 20 years in current department or agency 39 43 13 3 2 0 0 82 5 371
2014 More than 20 years in current department or agency 52 39 7 2 1 0 0 91 2 118

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 49 35 9 4 3 0 0 83 7 343
2017 3 to 10 years in current department or agency 38 38 13 6 4 0 1 76 10 445
2017 11 to 20 years in current department or agency 31 37 18 8 5 0 1 69 13 364
2017 More than 20 years in current department or agency 27 43 17 8 5 0 0 70 13 105
2014 Less than 3 years in current department or agency 42 37 12 6 2 0 0 80 8 230
2014 3 to 10 years in current department or agency 37 41 14 4 3 0 1 79 7 611
2014 11 to 20 years in current department or agency 36 34 16 9 4 0 0 71 13 371
2014 More than 20 years in current department or agency 30 37 19 12 2 0 0 67 15 119

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 7 14 35 20 15 3 5 39 23 341
2017 3 to 10 years in current department or agency 9 26 39 19 5 1 2 25 35 442
2017 11 to 20 years in current department or agency 10 30 39 15 6 0 1 20 40 362
2017 More than 20 years in current department or agency 6 29 37 20 5 1 2 25 37 105
2014 Less than 3 years in current department or agency 5 24 40 17 12 0 3 30 29 228
2014 3 to 10 years in current department or agency 8 29 39 14 8 0 2 22 38 609
2014 11 to 20 years in current department or agency 9 30 40 14 4 1 2 19 40 371
2014 More than 20 years in current department or agency 2 34 39 19 4 0 4 24 36 118

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 4 8 20 24 30 8 6 62 14 340
2017 3 to 10 years in current department or agency 5 15 27 31 15 4 3 50 21 443
2017 11 to 20 years in current department or agency 7 14 32 28 12 4 2 43 23 362
2017 More than 20 years in current department or agency 4 12 33 31 11 7 2 46 17 105
2014 Less than 3 years in current department or agency 6 13 26 28 19 4 3 51 21 227
2014 3 to 10 years in current department or agency 7 17 29 29 13 2 3 44 26 611
2014 11 to 20 years in current department or agency 5 19 37 24 7 3 4 34 26 370
2014 More than 20 years in current department or agency 3 16 36 29 7 5 4 40 20 118

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 12 18 34 17 12 3 4 31 32 342
2017 3 to 10 years in current department or agency 18 30 30 13 5 1 3 18 51 444
2017 11 to 20 years in current department or agency 19 30 35 10 4 0 2 14 50 361
2017 More than 20 years in current department or agency 15 30 32 16 4 3 0 21 47 105
2014 Less than 3 years in current department or agency 29 23 23 9 10 2 4 20 55 229
2014 3 to 10 years in current department or agency 24 30 29 9 5 0 3 15 56 611
2014 11 to 20 years in current department or agency 24 30 31 9 3 2 2 12 56 370
2014 More than 20 years in current department or agency 29 31 28 5 3 0 3 9 62 117

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 5 13 30 27 20 2 4 49 19 340
2017 3 to 10 years in current department or agency 13 19 36 21 8 1 2 30 33 444
2017 11 to 20 years in current department or agency 10 29 37 16 6 0 1 22 40 360
2017 More than 20 years in current department or agency 12 22 44 14 6 1 1 20 35 104
2014 Less than 3 years in current department or agency 5 18 30 23 18 0 5 43 25 229
2014 3 to 10 years in current department or agency 7 23 39 22 8 0 1 31 30 611
2014 11 to 20 years in current department or agency 10 26 41 18 2 1 2 21 37 369
2014 More than 20 years in current department or agency 10 32 36 17 4 0 2 21 42 118

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 8 17 24 21 18 3 9 45 28 340
2017 3 to 10 years in current department or agency 21 25 27 16 6 3 2 23 49 442
2017 11 to 20 years in current department or agency 18 33 31 10 5 1 1 16 52 362
2017 More than 20 years in current department or agency 17 33 32 12 2 1 3 14 53 105
2014 Less than 3 years in current department or agency 14 24 27 16 13 4 3 31 40 229
2014 3 to 10 years in current department or agency 20 30 28 11 8 0 2 20 52 609
2014 11 to 20 years in current department or agency 20 33 28 13 3 1 2 16 55 370
2014 More than 20 years in current department or agency 20 40 28 6 4 0 2 10 61 118

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 5 15 19 20 23 9 8 52 25 340
2017 3 to 10 years in current department or agency 8 20 30 23 13 2 3 38 30 442
2017 11 to 20 years in current department or agency 12 24 28 25 9 1 2 35 36 360
2017 More than 20 years in current department or agency 7 20 29 24 12 0 7 39 30 105
2014 Less than 3 years in current department or agency 7 19 27 21 14 6 6 40 30 228
2014 3 to 10 years in current department or agency 8 20 30 25 12 1 4 39 29 610
2014 11 to 20 years in current department or agency 9 21 31 26 9 1 3 37 31 371
2014 More than 20 years in current department or agency 8 17 32 24 13 1 5 40 26 118

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 11 15 26 19 18 5 5 41 30 341
2017 3 to 10 years in current department or agency 17 28 31 15 5 2 2 21 46 445
2017 11 to 20 years in current department or agency 15 32 34 11 5 2 2 17 48 359
2017 More than 20 years in current department or agency 16 27 40 11 2 1 3 14 44 105
2014 Less than 3 years in current department or agency 18 22 26 16 12 3 3 30 42 229
2014 3 to 10 years in current department or agency 14 28 35 14 6 1 2 21 43 610
2014 11 to 20 years in current department or agency 17 25 38 13 2 2 3 16 44 370
2014 More than 20 years in current department or agency 20 32 37 5 4 0 2 10 53 118
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 72 19 4 2 1 0 1 93 3 342
2017 3 to 10 years in current department or agency 67 27 3 2 0 0 0 94 3 444
2017 11 to 20 years in current department or agency 71 20 4 3 2 0 0 91 5 363
2017 More than 20 years in current department or agency 68 25 4 2 0 0 1 94 2 105
2014 Less than 3 years in current department or agency 73 19 3 3 2 0 1 92 5 230
2014 3 to 10 years in current department or agency 69 23 4 4 1 0 0 92 4 610
2014 11 to 20 years in current department or agency 70 23 4 2 1 0 0 93 3 371
2014 More than 20 years in current department or agency 72 23 1 3 3 0 0 94 5 119

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 30 27 12 4 6 10 11 72 13 341
2017 3 to 10 years in current department or agency 34 31 13 9 6 3 3 70 16 443
2017 11 to 20 years in current department or agency 30 32 14 9 7 5 2 68 17 363
2017 More than 20 years in current department or agency 26 42 8 8 6 8 2 75 16 104
2014 Less than 3 years in current department or agency 37 28 10 8 2 7 8 76 12 229
2014 3 to 10 years in current department or agency 30 32 16 9 6 4 4 66 16 611
2014 11 to 20 years in current department or agency 29 35 14 8 7 4 3 69 16 371
2014 More than 20 years in current department or agency 34 35 12 10 3 2 5 74 14 119

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 57 28 7 5 3 1 0 85 8 342
2017 3 to 10 years in current department or agency 53 28 9 6 3 0 0 82 10 443
2017 11 to 20 years in current department or agency 50 29 6 8 7 0 0 79 15 362
2017 More than 20 years in current department or agency 48 33 8 5 4 2 0 83 8 105
2014 Less than 3 years in current department or agency 53 31 6 5 3 1 1 86 8 230
2014 3 to 10 years in current department or agency 46 33 10 7 3 1 0 80 10 609
2014 11 to 20 years in current department or agency 50 28 12 5 4 1 0 79 10 371
2014 More than 20 years in current department or agency 59 26 9 1 3 1 0 86 4 118

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 52 30 6 5 4 3 0 84 9 339
2017 3 to 10 years in current department or agency 37 40 11 9 3 0 0 77 12 444
2017 11 to 20 years in current department or agency 32 42 11 9 5 1 0 76 13 361
2017 More than 20 years in current department or agency 35 47 8 7 3 1 0 83 10 105
2014 Less than 3 years in current department or agency 44 39 7 7 1 2 1 85 8 230
2014 3 to 10 years in current department or agency 32 39 15 10 2 1 1 72 12 611
2014 11 to 20 years in current department or agency 26 45 17 8 2 1 1 73 10 370
2014 More than 20 years in current department or agency 35 42 12 7 2 1 0 79 10 119

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 37 28 8 4 3 18 2 81 9 342
2017 3 to 10 years in current department or agency 30 35 15 9 5 7 0 69 15 444
2017 11 to 20 years in current department or agency 33 32 14 8 6 6 1 69 15 363
2017 More than 20 years in current department or agency 36 36 10 7 6 7 0 77 13 105
2014 Less than 3 years in current department or agency 38 27 10 6 3 12 4 77 11 230
2014 3 to 10 years in current department or agency 26 32 18 10 5 7 1 63 17 610
2014 11 to 20 years in current department or agency 26 34 18 11 4 6 1 64 16 370
2014 More than 20 years in current department or agency 35 30 14 10 3 7 1 71 15 119

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 14 24 9 9 5 33 6 62 23 342
2017 3 to 10 years in current department or agency 15 25 18 14 7 17 3 50 27 444
2017 11 to 20 years in current department or agency 13 28 18 15 9 12 5 50 29 362
2017 More than 20 years in current department or agency 11 28 21 6 10 17 6 52 21 105
2014 Less than 3 years in current department or agency 15 25 14 14 3 23 5 57 24 230
2014 3 to 10 years in current department or agency 12 23 21 14 11 15 4 43 31 610
2014 11 to 20 years in current department or agency 12 25 25 12 8 11 6 45 25 370
2014 More than 20 years in current department or agency 14 28 20 13 6 11 7 52 23 119

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 62 26 6 4 2 0 0 88 6 341
2017 3 to 10 years in current department or agency 48 39 6 6 1 0 0 87 7 444
2017 11 to 20 years in current department or agency 46 40 6 3 4 0 0 86 7 362
2017 More than 20 years in current department or agency 48 40 6 2 4 0 0 88 6 104
2014 Less than 3 years in current department or agency 55 35 4 4 1 0 0 90 5 230
2014 3 to 10 years in current department or agency 45 38 10 5 2 0 0 83 7 611
2014 11 to 20 years in current department or agency 48 38 9 4 2 0 0 86 5 371
2014 More than 20 years in current department or agency 53 39 3 3 2 0 0 92 5 119
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 48 31 9 9 2 1 0 80 11 343
2017 3 to 10 years in current department or agency 42 39 9 7 2 1 0 82 9 444
2017 11 to 20 years in current department or agency 42 37 12 6 4 0 0 79 10 364
2017 More than 20 years in current department or agency 44 43 6 7 1 0 0 87 7 104
2014 Less than 3 years in current department or agency 38 37 14 6 1 1 3 78 7 230
2014 3 to 10 years in current department or agency 40 38 13 6 3 0 1 78 8 611
2014 11 to 20 years in current department or agency 40 38 8 9 4 1 0 79 13 370
2014 More than 20 years in current department or agency 53 33 8 6 1 0 0 86 7 119

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 60 24 9 3 2 2 0 87 4 343
2017 3 to 10 years in current department or agency 49 34 9 5 2 2 0 84 7 443
2017 11 to 20 years in current department or agency 46 36 9 3 4 2 0 84 7 363
2017 More than 20 years in current department or agency 52 34 6 7 1 1 0 86 8 104
2014 Less than 3 years in current department or agency 53 26 12 3 1 3 1 83 4 230
2014 3 to 10 years in current department or agency 46 34 13 3 2 2 1 81 6 611
2014 11 to 20 years in current department or agency 45 31 15 3 2 3 1 79 6 371
2014 More than 20 years in current department or agency 48 42 7 1 1 0 1 91 2 119

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 54 33 7 4 2 0 0 87 6 343
2017 3 to 10 years in current department or agency 45 39 8 5 2 1 0 85 7 444
2017 11 to 20 years in current department or agency 46 36 8 6 4 1 0 82 10 364
2017 More than 20 years in current department or agency 43 45 3 5 5 0 0 88 9 105
2014 Less than 3 years in current department or agency 48 33 9 5 1 1 2 84 7 230
2014 3 to 10 years in current department or agency 45 33 13 6 2 0 1 79 8 611
2014 11 to 20 years in current department or agency 45 34 12 6 3 1 0 79 9 371
2014 More than 20 years in current department or agency 58 36 3 1 3 0 0 93 3 118

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 86 11 1 2 1 0 0 97 2 341
2017 3 to 10 years in current department or agency 82 14 2 1 0 0 0 97 2 443
2017 11 to 20 years in current department or agency 81 16 1 1 1 0 0 97 2 364
2017 More than 20 years in current department or agency 75 22 2 0 0 0 1 98 0 105
2014 Less than 3 years in current department or agency 80 15 2 1 1 0 0 96 2 230
2014 3 to 10 years in current department or agency 79 16 2 1 1 0 1 96 2 611
2014 11 to 20 years in current department or agency 82 15 2 1 1 0 0 97 1 371
2014 More than 20 years in current department or agency 83 14 1 1 1 0 0 98 2 119

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 58 21 6 4 3 3 4 85 8 343
2017 3 to 10 years in current department or agency 55 26 8 5 3 2 3 84 8 443
2017 11 to 20 years in current department or agency 51 25 9 6 4 2 3 80 11 363
2017 More than 20 years in current department or agency 50 33 5 3 2 4 4 89 5 105
2014 Less than 3 years in current department or agency 47 23 8 5 4 5 6 80 11 230
2014 3 to 10 years in current department or agency 46 27 8 5 4 2 7 81 10 610
2014 11 to 20 years in current department or agency 47 24 9 6 5 2 7 79 12 371
2014 More than 20 years in current department or agency 53 26 7 2 1 5 6 89 4 119

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 63 23 7 3 1 2 0 88 5 343
2017 3 to 10 years in current department or agency 57 29 7 4 3 0 0 86 8 443
2017 11 to 20 years in current department or agency 55 29 6 5 4 1 0 85 9 364
2017 More than 20 years in current department or agency 61 31 3 4 2 0 0 91 6 104

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 67 20 8 2 1 1 0 88 4 342
2017 3 to 10 years in current department or agency 61 23 8 3 5 1 0 85 7 444
2017 11 to 20 years in current department or agency 54 27 9 5 4 2 0 83 9 364
2017 More than 20 years in current department or agency 57 28 11 0 4 0 0 85 4 105

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 64 19 9 5 2 0 0 83 8 343
2017 3 to 10 years in current department or agency 57 26 8 4 4 0 0 83 9 445
2017 11 to 20 years in current department or agency 51 31 7 6 4 0 0 82 10 363
2017 More than 20 years in current department or agency 51 30 13 4 3 0 0 81 6 105
2014 Less than 3 years in current department or agency 51 30 9 5 3 1 0 83 8 230
2014 3 to 10 years in current department or agency 49 33 10 5 3 1 0 82 8 611
2014 11 to 20 years in current department or agency 47 32 12 5 3 1 0 80 8 370
2014 More than 20 years in current department or agency 55 33 7 4 1 0 0 88 5 119
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 20 42 13 5 5 7 7 73 12 59
2017 3 to 10 years in current department or agency 29 32 14 8 3 4 10 71 13 134
2017 11 to 20 years in current department or agency 28 37 15 5 4 2 9 73 10 141
2017 More than 20 years in current department or agency 34 46 7 0 9 0 4 83 9 44
2014 Less than 3 years in current department or agency 21 40 9 11 0 10 9 76 13 54
2014 3 to 10 years in current department or agency 22 35 19 11 3 2 8 64 16 155
2014 11 to 20 years in current department or agency 26 38 17 7 2 3 7 71 10 147
2014 More than 20 years in current department or agency 32 42 10 6 0 2 9 82 7 50

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 47 28 9 4 3 9 0 82 7 343
2017 3 to 10 years in current department or agency 25 44 16 5 4 6 0 73 10 444
2017 11 to 20 years in current department or agency 21 44 16 10 5 5 0 68 15 364
2017 More than 20 years in current department or agency 24 39 20 3 4 11 0 71 7 104
2014 Less than 3 years in current department or agency 35 34 14 5 1 10 2 78 7 230
2014 3 to 10 years in current department or agency 24 38 18 10 3 7 0 67 14 611
2014 11 to 20 years in current department or agency 22 41 21 6 4 6 0 67 11 370
2014 More than 20 years in current department or agency 26 42 17 6 2 7 0 73 9 119

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 43 32 10 5 3 6 1 80 9 343
2017 3 to 10 years in current department or agency 20 43 20 9 5 2 0 65 14 444
2017 11 to 20 years in current department or agency 20 38 21 12 8 1 0 59 20 364
2017 More than 20 years in current department or agency 19 46 18 7 5 5 0 69 12 105
2014 Less than 3 years in current department or agency 34 27 19 9 2 8 1 67 12 230
2014 3 to 10 years in current department or agency 21 40 21 11 5 3 0 63 16 611
2014 11 to 20 years in current department or agency 19 41 22 11 5 2 0 61 16 371
2014 More than 20 years in current department or agency 21 46 20 6 5 2 0 69 11 119

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 31 35 14 8 3 9 1 72 13 342
2017 3 to 10 years in current department or agency 13 41 23 12 4 6 0 58 18 444
2017 11 to 20 years in current department or agency 12 39 26 12 7 5 0 53 19 364
2017 More than 20 years in current department or agency 9 48 21 8 5 9 0 63 14 105
2014 Less than 3 years in current department or agency 25 26 21 10 4 12 1 59 16 230
2014 3 to 10 years in current department or agency 13 39 23 14 5 5 0 55 21 611
2014 11 to 20 years in current department or agency 14 37 26 11 6 5 0 54 19 371
2014 More than 20 years in current department or agency 13 44 27 7 4 5 0 60 11 119

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 38 29 13 7 5 9 0 74 12 342
2017 3 to 10 years in current department or agency 20 36 20 11 7 6 0 60 19 445
2017 11 to 20 years in current department or agency 21 34 19 14 9 3 0 57 23 364
2017 More than 20 years in current department or agency 20 42 15 8 8 6 0 66 18 105
2014 Less than 3 years in current department or agency 29 25 18 11 6 10 1 61 19 230
2014 3 to 10 years in current department or agency 15 34 22 14 8 6 0 53 24 611
2014 11 to 20 years in current department or agency 19 31 24 14 8 5 0 52 23 370
2014 More than 20 years in current department or agency 22 37 19 9 6 7 0 64 16 119

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 35 35 12 9 4 5 0 74 13 342
2017 3 to 10 years in current department or agency 13 45 20 12 7 2 0 59 20 445
2017 11 to 20 years in current department or agency 18 40 19 15 7 1 0 59 22 363
2017 More than 20 years in current department or agency 16 53 15 9 3 4 0 72 13 105
2014 Less than 3 years in current department or agency 29 29 21 10 5 6 0 63 15 229
2014 3 to 10 years in current department or agency 16 43 17 14 8 3 0 61 22 611
2014 11 to 20 years in current department or agency 17 41 19 14 6 3 0 60 20 369
2014 More than 20 years in current department or agency 24 42 20 6 4 2 0 68 11 119
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 41 37 11 7 2 3 0 80 10 343
2017 3 to 10 years in current department or agency 27 50 14 5 2 1 0 78 8 444
2017 11 to 20 years in current department or agency 26 46 14 10 3 1 0 73 13 362
2017 More than 20 years in current department or agency 22 56 12 9 0 1 0 79 9 105
2014 Less than 3 years in current department or agency 38 35 14 9 1 3 0 75 10 230
2014 3 to 10 years in current department or agency 28 47 15 6 2 2 0 77 8 611
2014 11 to 20 years in current department or agency 26 47 18 6 2 2 0 74 8 371
2014 More than 20 years in current department or agency 32 44 14 6 2 2 0 78 8 119

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 51 34 10 1 1 3 0 88 3 343
2017 3 to 10 years in current department or agency 37 47 10 2 1 3 0 86 3 443
2017 11 to 20 years in current department or agency 42 44 9 3 1 1 0 87 4 363
2017 More than 20 years in current department or agency 39 46 11 1 0 2 1 88 1 105
2014 Less than 3 years in current department or agency 38 36 14 5 1 5 1 79 6 229
2014 3 to 10 years in current department or agency 35 47 10 3 1 4 0 86 4 610
2014 11 to 20 years in current department or agency 37 43 12 3 1 3 1 83 4 371
2014 More than 20 years in current department or agency 40 40 11 2 0 7 0 86 2 118

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 37 32 12 8 4 6 0 74 13 342
2017 3 to 10 years in current department or agency 47 40 6 4 1 1 1 89 5 445
2017 11 to 20 years in current department or agency 49 37 7 4 2 1 0 87 7 363
2017 More than 20 years in current department or agency 49 35 5 6 3 2 0 86 8 105
2014 Less than 3 years in current department or agency 40 35 5 5 4 9 2 84 10 230
2014 3 to 10 years in current department or agency 48 38 7 4 2 1 1 88 6 611
2014 11 to 20 years in current department or agency 45 40 8 3 4 1 0 85 7 371
2014 More than 20 years in current department or agency 49 45 2 2 2 0 1 94 3 119

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 27 32 14 11 5 9 1 66 18 342
2017 3 to 10 years in current department or agency 29 41 15 9 3 3 0 72 12 445
2017 11 to 20 years in current department or agency 31 37 15 9 5 2 1 70 15 362
2017 More than 20 years in current department or agency 30 40 14 8 2 6 0 74 11 105
2014 Less than 3 years in current department or agency 22 35 21 6 3 11 2 65 11 230
2014 3 to 10 years in current department or agency 27 37 20 9 2 4 1 68 12 610
2014 11 to 20 years in current department or agency 26 37 19 7 6 4 1 66 14 371
2014 More than 20 years in current department or agency 33 36 15 6 3 6 1 74 10 119

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 24 20 15 9 7 18 6 58 22 342
2017 3 to 10 years in current department or agency 14 22 22 14 11 12 5 44 30 444
2017 11 to 20 years in current department or agency 13 22 22 13 15 11 4 42 33 362
2017 More than 20 years in current department or agency 16 21 20 11 10 15 6 47 27 104
2014 Less than 3 years in current department or agency 22 19 16 12 4 20 7 56 22 230
2014 3 to 10 years in current department or agency 13 24 22 16 10 11 4 43 31 611
2014 11 to 20 years in current department or agency 13 20 23 11 17 14 2 40 33 371
2014 More than 20 years in current department or agency 18 28 19 10 10 10 4 54 24 119

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 64 22 3 3 1 3 4 93 3 343
2017 3 to 10 years in current department or agency 57 32 7 2 0 0 1 91 3 444
2017 11 to 20 years in current department or agency 56 31 7 4 1 0 1 88 5 361
2017 More than 20 years in current department or agency 51 36 8 2 0 0 2 89 2 105
2014 Less than 3 years in current department or agency 55 33 5 2 1 1 4 92 2 230
2014 3 to 10 years in current department or agency 54 31 8 5 0 1 1 86 6 611
2014 11 to 20 years in current department or agency 54 32 7 2 2 1 2 88 4 371
2014 More than 20 years in current department or agency 53 39 2 4 2 0 1 92 5 119

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 68 21 3 1 1 5 1 95 2 343
2017 3 to 10 years in current department or agency 70 23 4 1 0 1 1 94 2 445
2017 11 to 20 years in current department or agency 69 23 4 2 0 1 1 94 2 364
2017 More than 20 years in current department or agency 60 27 6 0 0 4 3 94 0 105
2014 Less than 3 years in current department or agency 62 25 3 1 0 5 5 96 1 230
2014 3 to 10 years in current department or agency 65 26 5 1 1 2 1 94 1 611
2014 11 to 20 years in current department or agency 65 27 4 1 1 2 1 94 2 371
2014 More than 20 years in current department or agency 63 31 2 1 1 1 2 96 2 119

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 35 33 14 5 2 10 2 76 9 342
2017 3 to 10 years in current department or agency 26 42 13 11 5 3 0 70 16 444
2017 11 to 20 years in current department or agency 25 41 16 12 5 1 0 67 17 362
2017 More than 20 years in current department or agency 33 39 13 8 3 4 0 75 11 105
2014 Less than 3 years in current department or agency 30 33 15 9 3 7 3 70 13 230
2014 3 to 10 years in current department or agency 23 39 18 14 5 1 0 62 20 611
2014 11 to 20 years in current department or agency 23 41 20 9 6 1 0 64 15 369
2014 More than 20 years in current department or agency 20 46 22 6 5 1 1 67 11 119

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 24 29 11 14 6 10 6 63 24 342
2017 3 to 10 years in current department or agency 19 31 16 19 13 2 1 51 32 443
2017 11 to 20 years in current department or agency 18 31 17 19 12 2 2 50 32 363
2017 More than 20 years in current department or agency 18 23 18 15 14 3 10 46 33 105
2014 Less than 3 years in current department or agency 18 26 15 16 8 9 7 53 29 230
2014 3 to 10 years in current department or agency 15 27 18 21 16 2 1 44 38 611
2014 11 to 20 years in current department or agency 14 30 18 23 14 1 1 44 37 371
2014 More than 20 years in current department or agency 15 28 22 15 12 4 3 47 29 119

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 33 36 17 5 3 6 1 74 8 341
2017 3 to 10 years in current department or agency 20 47 21 6 3 3 0 69 9 444
2017 11 to 20 years in current department or agency 22 42 20 9 4 2 1 66 14 362
2017 More than 20 years in current department or agency 23 42 20 4 4 8 0 70 8 103

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 49 30 8 4 2 7 0 85 6 340
2017 3 to 10 years in current department or agency 40 38 12 3 2 5 0 82 6 444
2017 11 to 20 years in current department or agency 39 40 12 3 1 3 0 82 5 364
2017 More than 20 years in current department or agency 41 47 6 2 0 5 0 92 2 104
2014 Less than 3 years in current department or agency 48 32 11 1 1 6 0 86 3 229
2014 3 to 10 years in current department or agency 42 37 13 2 1 5 0 83 3 611
2014 11 to 20 years in current department or agency 39 39 14 2 2 4 0 81 4 371
2014 More than 20 years in current department or agency 37 51 7 2 1 2 0 90 3 119

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 55 32 5 3 1 3 0 90 4 342
2017 3 to 10 years in current department or agency 39 47 9 3 1 1 0 86 5 442
2017 11 to 20 years in current department or agency 37 46 10 5 2 1 0 83 7 364
2017 More than 20 years in current department or agency 37 53 8 1 0 1 0 91 1 105
2014 Less than 3 years in current department or agency 51 31 14 1 2 0 0 83 3 230
2014 3 to 10 years in current department or agency 40 43 9 3 1 3 0 86 5 611
2014 11 to 20 years in current department or agency 40 39 13 4 2 2 0 80 6 371
2014 More than 20 years in current department or agency 43 44 10 1 1 2 0 88 2 119

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 66 28 5 1 1 0 0 94 2 343
2017 3 to 10 years in current department or agency 49 41 6 3 1 0 0 90 4 445
2017 11 to 20 years in current department or agency 44 44 7 3 3 0 0 87 6 363
2017 More than 20 years in current department or agency 41 45 7 5 1 1 0 87 6 105
2014 Less than 3 years in current department or agency 57 32 6 2 2 0 0 90 4 230
2014 3 to 10 years in current department or agency 48 43 8 1 0 0 0 91 2 608
2014 11 to 20 years in current department or agency 44 41 11 2 2 0 0 85 4 370
2014 More than 20 years in current department or agency 51 41 5 2 1 0 0 92 2 119

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 62 23 10 2 2 1 0 86 4 343
2017 3 to 10 years in current department or agency 46 37 11 4 2 0 0 83 6 443
2017 11 to 20 years in current department or agency 46 36 10 3 4 1 0 83 7 357
2017 More than 20 years in current department or agency 51 35 9 3 2 1 0 87 5 105
2014 Less than 3 years in current department or agency 46 32 12 7 2 2 0 79 9 230
2014 3 to 10 years in current department or agency 38 42 16 3 1 0 0 80 4 611
2014 11 to 20 years in current department or agency 36 44 13 4 2 0 0 81 6 371
2014 More than 20 years in current department or agency 47 39 7 5 1 0 0 87 6 119

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 61 26 8 3 1 1 0 88 4 343
2017 3 to 10 years in current department or agency 42 40 10 5 2 0 0 82 7 445
2017 11 to 20 years in current department or agency 38 43 11 6 2 0 0 81 8 362
2017 More than 20 years in current department or agency 45 41 8 3 2 0 1 87 5 105
2014 Less than 3 years in current department or agency 44 36 10 6 2 1 0 82 9 229
2014 3 to 10 years in current department or agency 37 42 15 4 1 0 0 80 5 610
2014 11 to 20 years in current department or agency 34 48 10 4 2 0 0 83 7 371
2014 More than 20 years in current department or agency 45 44 5 4 2 0 1 90 5 119

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 46 22 11 9 5 7 1 73 15 341
2017 3 to 10 years in current department or agency 39 26 18 7 5 4 0 68 12 443
2017 11 to 20 years in current department or agency 43 31 12 7 4 3 0 76 11 362
2017 More than 20 years in current department or agency 48 31 12 3 2 3 2 83 5 102
2014 Less than 3 years in current department or agency 39 26 13 9 4 8 1 72 14 229
2014 3 to 10 years in current department or agency 38 26 22 9 4 2 0 65 13 611
2014 11 to 20 years in current department or agency 39 35 11 6 4 4 0 77 11 371
2014 More than 20 years in current department or agency 46 27 15 4 2 4 2 78 6 119
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 Less than 3 years in current department or agency 38 33 29 343
2017 3 to 10 years in current department or agency 34 32 34 445
2017 11 to 20 years in current department or agency 29 43 28 362
2017 More than 20 years in current department or agency 28 47 25 105
2014 Less than 3 years in current department or agency 33 31 35 230
2014 3 to 10 years in current department or agency 37 31 32 611
2014 11 to 20 years in current department or agency 30 35 35 370
2014 More than 20 years in current department or agency 24 52 25 118

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Less than 3 years in current department or agency 0 21 27 5 38 8 133
2017 3 to 10 years in current department or agency 7 36 35 7 4 11 153
2017 11 to 20 years in current department or agency 10 38 35 3 1 13 104
2017 More than 20 years in current department or agency 80 6 14 0 0 0 30
2014 Less than 3 years in current department or agency 5 25 34 10 9999 26 77
2014 3 to 10 years in current department or agency 5 38 40 7 9999 10 228
2014 11 to 20 years in current department or agency 18 45 29 3 9999 5 111
2014 More than 20 years in current department or agency 73 10 10 7 9999 0 28
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Less than 3 years in current department or agency 11 89 343
2017 3 to 10 years in current department or agency 13 87 445
2017 11 to 20 years in current department or agency 17 83 363
2017 More than 20 years in current department or agency 12 88 104
2014 Less than 3 years in current department or agency 14 86 230
2014 3 to 10 years in current department or agency 17 83 610
2014 11 to 20 years in current department or agency 19 81 371
2014 More than 20 years in current department or agency 14 86 119

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 62 43
2017 3 to 10 years in current department or agency 47 60
2017 11 to 20 years in current department or agency 32 62
2017 More than 20 years in current department or agency 59 12
2014 Less than 3 years in current department or agency 45 34
2014 3 to 10 years in current department or agency 43 102
2014 11 to 20 years in current department or agency 38 73

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 60 43
2017 3 to 10 years in current department or agency 71 60
2017 11 to 20 years in current department or agency 74 62
2017 More than 20 years in current department or agency 57 12
2014 Less than 3 years in current department or agency 58 34
2014 3 to 10 years in current department or agency 66 102
2014 11 to 20 years in current department or agency 73 73
2014 More than 20 years in current department or agency 50 15

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 0 43
2017 3 to 10 years in current department or agency 8 60

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 0 43
2017 3 to 10 years in current department or agency 0 60
2017 11 to 20 years in current department or agency 0 62
2017 More than 20 years in current department or agency 0 12
2014 Less than 3 years in current department or agency 0 34
2014 3 to 10 years in current department or agency 0 102
2014 11 to 20 years in current department or agency 0 73
2014 More than 20 years in current department or agency 0 15

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 0 60
2017 More than 20 years in current department or agency 0 12
2014 More than 20 years in current department or agency 0 15

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 11 60
2017 More than 20 years in current department or agency 0 12

Question 64g. From whom did you experience harassment on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 More than 20 years in current department or agency 0 12

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 23 43
2017 3 to 10 years in current department or agency 41 60
2017 11 to 20 years in current department or agency 42 62
2017 More than 20 years in current department or agency 41 12
2014 Less than 3 years in current department or agency 36 34
2014 3 to 10 years in current department or agency 42 103
2014 11 to 20 years in current department or agency 37 73
2014 More than 20 years in current department or agency 51 16

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 38 43
2017 3 to 10 years in current department or agency 42 60
2017 11 to 20 years in current department or agency 44 62
2014 Less than 3 years in current department or agency 37 34
2014 3 to 10 years in current department or agency 56 103
2014 11 to 20 years in current department or agency 45 73
2014 More than 20 years in current department or agency 42 16

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 40 43
2017 3 to 10 years in current department or agency 37 60
2017 11 to 20 years in current department or agency 52 62
2014 Less than 3 years in current department or agency 49 34
2014 3 to 10 years in current department or agency 40 103
2014 11 to 20 years in current department or agency 41 73

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 37 43
2017 3 to 10 years in current department or agency 46 60
2017 11 to 20 years in current department or agency 47 62
2014 Less than 3 years in current department or agency 30 34
2014 3 to 10 years in current department or agency 42 103
2014 11 to 20 years in current department or agency 43 73

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 25 43
2017 3 to 10 years in current department or agency 26 60
2017 11 to 20 years in current department or agency 28 62
2014 Less than 3 years in current department or agency 19 34
2014 3 to 10 years in current department or agency 26 103
2014 11 to 20 years in current department or agency 23 73

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 56 43
2017 3 to 10 years in current department or agency 62 60
2017 11 to 20 years in current department or agency 60 62
2017 More than 20 years in current department or agency 59 12
2014 Less than 3 years in current department or agency 61 34
2014 3 to 10 years in current department or agency 55 103
2014 11 to 20 years in current department or agency 57 73
2014 More than 20 years in current department or agency 50 16

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 26 43
2017 3 to 10 years in current department or agency 34 60
2017 11 to 20 years in current department or agency 29 62
2014 Less than 3 years in current department or agency 47 34
2014 3 to 10 years in current department or agency 33 103
2014 11 to 20 years in current department or agency 24 73
2014 More than 20 years in current department or agency 30 16

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 0 43
2017 3 to 10 years in current department or agency 0 60
2014 3 to 10 years in current department or agency 0 103
2014 More than 20 years in current department or agency 0 16

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 More than 20 years in current department or agency 0 12
2014 Less than 3 years in current department or agency 14 34
2014 3 to 10 years in current department or agency 5 103
2014 11 to 20 years in current department or agency 0 73

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 11 43
2017 11 to 20 years in current department or agency 13 62
2017 More than 20 years in current department or agency 0 12
2014 3 to 10 years in current department or agency 9 103
2014 11 to 20 years in current department or agency 9 73

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 50 43
2017 3 to 10 years in current department or agency 37 60
2017 11 to 20 years in current department or agency 47 62
2014 Less than 3 years in current department or agency 31 34
2014 3 to 10 years in current department or agency 47 103
2014 11 to 20 years in current department or agency 49 73

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 27 43
2017 3 to 10 years in current department or agency 21 60
2017 11 to 20 years in current department or agency 27 62
2014 Less than 3 years in current department or agency 30 34
2014 3 to 10 years in current department or agency 24 103
2014 11 to 20 years in current department or agency 20 73

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 19 43
2017 3 to 10 years in current department or agency 13 60
2017 11 to 20 years in current department or agency 21 62
2014 3 to 10 years in current department or agency 9 103
2014 11 to 20 years in current department or agency 17 73

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 71 43
2017 3 to 10 years in current department or agency 57 60
2017 11 to 20 years in current department or agency 57 62
2017 More than 20 years in current department or agency 59 12
2014 Less than 3 years in current department or agency 52 34
2014 3 to 10 years in current department or agency 62 103
2014 11 to 20 years in current department or agency 60 73
2014 More than 20 years in current department or agency 77 16

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 36 43
2017 3 to 10 years in current department or agency 38 60
2017 11 to 20 years in current department or agency 30 62
2014 Less than 3 years in current department or agency 28 34
2014 3 to 10 years in current department or agency 38 103
2014 11 to 20 years in current department or agency 27 73

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 11 43
2017 3 to 10 years in current department or agency 19 60
2017 11 to 20 years in current department or agency 13 62
2017 More than 20 years in current department or agency 0 12
2014 3 to 10 years in current department or agency 9 103
2014 11 to 20 years in current department or agency 10 73

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 8 60
2017 11 to 20 years in current department or agency 19 62
2017 More than 20 years in current department or agency 0 12
2014 Less than 3 years in current department or agency 16 34
2014 3 to 10 years in current department or agency 12 103
2014 11 to 20 years in current department or agency 22 73

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 21 43
2017 11 to 20 years in current department or agency 26 62
2014 Less than 3 years in current department or agency 16 34
2014 3 to 10 years in current department or agency 22 103
2014 11 to 20 years in current department or agency 17 73

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 0 60
2017 More than 20 years in current department or agency 0 12
2014 Less than 3 years in current department or agency 0 34
2014 More than 20 years in current department or agency 0 16

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 13 43
2017 3 to 10 years in current department or agency 17 60
2017 11 to 20 years in current department or agency 19 62
2014 3 to 10 years in current department or agency 18 103
2014 11 to 20 years in current department or agency 20 73

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 16 43
2017 3 to 10 years in current department or agency 19 60
2017 11 to 20 years in current department or agency 11 62
2017 More than 20 years in current department or agency 0 12
2014 Less than 3 years in current department or agency 19 34
2014 3 to 10 years in current department or agency 15 103
2014 11 to 20 years in current department or agency 16 73

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 19 43
2017 3 to 10 years in current department or agency 25 60
2017 11 to 20 years in current department or agency 22 62
2014 Less than 3 years in current department or agency 23 34
2014 3 to 10 years in current department or agency 15 103
2014 11 to 20 years in current department or agency 18 73

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 13 42
2017 3 to 10 years in current department or agency 9 60
2017 11 to 20 years in current department or agency 15 60
2014 Less than 3 years in current department or agency 18 34
2014 3 to 10 years in current department or agency 14 102

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 22 42
2017 3 to 10 years in current department or agency 23 60
2017 11 to 20 years in current department or agency 11 60
2014 3 to 10 years in current department or agency 16 102
2014 11 to 20 years in current department or agency 16 70

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in current department or agency 9 60
2014 3 to 10 years in current department or agency 8 102
2014 11 to 20 years in current department or agency 9 70

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic
(%)
Total responses
2017 More than 20 years in current department or agency 0 12
2014 3 to 10 years in current department or agency 11 102
2014 11 to 20 years in current department or agency 10 70
2014 More than 20 years in current department or agency 0 16

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 15 42
2017 3 to 10 years in current department or agency 10 60
2014 Less than 3 years in current department or agency 16 34
2014 3 to 10 years in current department or agency 15 102
2014 11 to 20 years in current department or agency 13 70

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 15 60
2017 11 to 20 years in current department or agency 16 60
2014 3 to 10 years in current department or agency 5 102
2014 11 to 20 years in current department or agency 14 70

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 31 42
2017 3 to 10 years in current department or agency 18 60
2017 11 to 20 years in current department or agency 12 60
2014 Less than 3 years in current department or agency 29 34
2014 3 to 10 years in current department or agency 10 102
2014 11 to 20 years in current department or agency 14 70

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in current department or agency 9 60
2014 11 to 20 years in current department or agency 9 70

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 16 42
2017 3 to 10 years in current department or agency 8 60
2017 11 to 20 years in current department or agency 15 60
2017 More than 20 years in current department or agency 0 12
2014 3 to 10 years in current department or agency 14 102
2014 11 to 20 years in current department or agency 16 70

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 40 42
2017 3 to 10 years in current department or agency 39 60
2017 11 to 20 years in current department or agency 39 60
2014 Less than 3 years in current department or agency 33 34
2014 3 to 10 years in current department or agency 21 102
2014 11 to 20 years in current department or agency 35 70
2014 More than 20 years in current department or agency 38 16

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 16 60
2014 3 to 10 years in current department or agency 17 102
2014 11 to 20 years in current department or agency 10 70
2014 More than 20 years in current department or agency 0 16

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 51 42
2017 3 to 10 years in current department or agency 51 60
2017 11 to 20 years in current department or agency 52 60
2014 Less than 3 years in current department or agency 39 34
2014 3 to 10 years in current department or agency 45 102
2014 11 to 20 years in current department or agency 52 70
2014 More than 20 years in current department or agency 38 16

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 0 42
2017 3 to 10 years in current department or agency 0 60
2017 More than 20 years in current department or agency 0 12
2014 Less than 3 years in current department or agency 0 34
2014 11 to 20 years in current department or agency 0 70
2014 More than 20 years in current department or agency 0 16

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 60 42
2017 3 to 10 years in current department or agency 52 60
2017 11 to 20 years in current department or agency 49 60
2014 Less than 3 years in current department or agency 32 34
2014 3 to 10 years in current department or agency 46 102
2014 11 to 20 years in current department or agency 59 70
2014 More than 20 years in current department or agency 67 16

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 0 42
2017 3 to 10 years in current department or agency 0 60
2017 More than 20 years in current department or agency 0 12

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 16 42
2017 3 to 10 years in current department or agency 10 60
2017 11 to 20 years in current department or agency 10 60
2014 Less than 3 years in current department or agency 16 34
2014 3 to 10 years in current department or agency 13 102
2014 11 to 20 years in current department or agency 7 70
2014 More than 20 years in current department or agency 0 16

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Less than 3 years in current department or agency 57 43 43
2017 3 to 10 years in current department or agency 98 2 60
2017 11 to 20 years in current department or agency 97 3 61
2017 More than 20 years in current department or agency 100 0 12

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 14 10 12 3 2 44 15 58 12 343
2017 3 to 10 years in current department or agency 14 21 17 7 4 30 8 56 17 443
2017 11 to 20 years in current department or agency 13 18 18 6 7 32 6 49 21 364
2017 More than 20 years in current department or agency 11 23 20 8 2 32 4 55 15 105
2014 Less than 3 years in current department or agency 17 12 15 2 1 39 13 61 7 230
2014 3 to 10 years in current department or agency 13 16 17 6 6 33 10 50 21 609
2014 11 to 20 years in current department or agency 14 16 18 7 5 34 6 51 19 371
2014 More than 20 years in current department or agency 13 26 15 4 4 29 9 63 13 119

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 32 27 14 2 2 20 2 76 6 343
2017 3 to 10 years in current department or agency 27 37 17 4 3 11 1 73 8 443
2017 11 to 20 years in current department or agency 28 37 16 6 4 7 1 71 12 363
2017 More than 20 years in current department or agency 28 38 13 7 1 13 1 76 9 104
2014 Less than 3 years in current department or agency 32 25 16 2 1 22 2 76 3 230
2014 3 to 10 years in current department or agency 25 31 19 5 3 15 2 68 10 609
2014 11 to 20 years in current department or agency 27 32 22 3 3 12 1 68 7 370
2014 More than 20 years in current department or agency 30 36 13 5 1 14 2 78 7 119
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 22 36 8 7 7 4 16 73 17 342
2017 3 to 10 years in current department or agency 22 48 15 6 1 1 6 76 8 445
2017 11 to 20 years in current department or agency 27 51 10 4 1 1 7 84 5 364
2017 More than 20 years in current department or agency 29 52 11 2 0 0 6 86 2 105
2014 Less than 3 years in current department or agency 18 40 13 8 3 4 15 71 13 230
2014 3 to 10 years in current department or agency 21 51 13 7 1 2 6 77 8 610
2014 11 to 20 years in current department or agency 26 45 15 4 1 1 9 78 5 371
2014 More than 20 years in current department or agency 23 59 6 2 0 1 9 91 2 119

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 9 13 12 4 2 37 23 56 15 342
2017 3 to 10 years in current department or agency 8 21 22 4 3 31 11 50 11 444
2017 11 to 20 years in current department or agency 10 21 22 3 3 28 13 54 9 362
2017 More than 20 years in current department or agency 11 29 19 0 3 31 8 65 5 104
2014 Less than 3 years in current department or agency 5 13 18 6 5 33 20 39 23 230
2014 3 to 10 years in current department or agency 7 16 24 5 2 31 14 43 13 611
2014 11 to 20 years in current department or agency 8 16 25 4 3 31 12 42 13 371
2014 More than 20 years in current department or agency 8 18 22 6 3 32 11 45 16 119

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 38 24 6 1 1 14 16 89 3 342
2017 3 to 10 years in current department or agency 40 37 7 2 1 8 6 89 3 443
2017 11 to 20 years in current department or agency 43 33 9 1 1 7 6 87 3 363
2017 More than 20 years in current department or agency 38 36 8 3 0 8 7 87 3 105
2014 Less than 3 years in current department or agency 28 26 11 3 1 17 15 79 5 230
2014 3 to 10 years in current department or agency 37 34 13 2 1 8 6 82 3 610
2014 11 to 20 years in current department or agency 31 36 13 3 2 7 8 79 5 371
2014 More than 20 years in current department or agency 38 36 8 1 0 8 9 89 1 119

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 32 22 7 1 1 21 16 86 3 343
2017 3 to 10 years in current department or agency 32 35 12 3 1 12 5 81 5 445
2017 11 to 20 years in current department or agency 33 36 12 3 2 9 6 80 6 364
2017 More than 20 years in current department or agency 30 36 10 3 0 14 7 84 4 105
2014 Less than 3 years in current department or agency 26 25 10 4 0 21 14 77 7 230
2014 3 to 10 years in current department or agency 30 34 15 4 0 12 5 77 5 610
2014 11 to 20 years in current department or agency 24 34 19 4 1 11 8 71 6 371
2014 More than 20 years in current department or agency 29 40 9 0 2 12 8 86 2 119
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Less than 3 years in current department or agency 5 95 343
2017 3 to 10 years in current department or agency 6 94 442
2017 11 to 20 years in current department or agency 7 93 363
2017 More than 20 years in current department or agency 5 95 105
2014 Less than 3 years in current department or agency 4 96 230
2014 3 to 10 years in current department or agency 6 94 610
2014 11 to 20 years in current department or agency 6 94 371
2014 More than 20 years in current department or agency 5 95 118

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 43 17
2017 3 to 10 years in current department or agency 23 26
2017 11 to 20 years in current department or agency 29 25
2014 3 to 10 years in current department or agency 30 36
2014 11 to 20 years in current department or agency 47 21

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 66 17
2017 3 to 10 years in current department or agency 85 26
2017 11 to 20 years in current department or agency 100 25
2014 3 to 10 years in current department or agency 92 36
2014 11 to 20 years in current department or agency 67 21

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 0 17
2017 11 to 20 years in current department or agency 0 25
2014 11 to 20 years in current department or agency 0 21

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 0 17
2017 3 to 10 years in current department or agency 0 26
2017 11 to 20 years in current department or agency 0 25
2014 3 to 10 years in current department or agency 0 36
2014 11 to 20 years in current department or agency 0 21

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 0 17
2017 11 to 20 years in current department or agency 0 25
2014 3 to 10 years in current department or agency 0 36
2014 11 to 20 years in current department or agency 0 21

Question 77a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 43 17
2017 3 to 10 years in current department or agency 30 26
2017 11 to 20 years in current department or agency 23 25
2014 3 to 10 years in current department or agency 14 36
2014 11 to 20 years in current department or agency 24 21

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 39 17
2017 11 to 20 years in current department or agency 23 25
2014 3 to 10 years in current department or agency 22 36
2014 11 to 20 years in current department or agency 33 21

Question 77d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in current department or agency 0 25
2014 11 to 20 years in current department or agency 0 21

Question 77e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 40 17
2017 3 to 10 years in current department or agency 29 26
2017 11 to 20 years in current department or agency 23 25
2014 3 to 10 years in current department or agency 30 36

Question 77f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 30 26
2017 11 to 20 years in current department or agency 29 25

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 0 26
2017 11 to 20 years in current department or agency 0 25
2014 3 to 10 years in current department or agency 0 36

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 0 17
2017 3 to 10 years in current department or agency 0 26
2017 11 to 20 years in current department or agency 0 25

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 0 17
2017 3 to 10 years in current department or agency 0 26
2017 11 to 20 years in current department or agency 0 25

Question 77j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in current department or agency 25 25
2014 3 to 10 years in current department or agency 19 36

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 0 17
2017 3 to 10 years in current department or agency 0 26
2017 11 to 20 years in current department or agency 0 25

Question 77l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in current department or agency 29 25

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 0 17
2017 3 to 10 years in current department or agency 0 26
2017 11 to 20 years in current department or agency 0 25
2014 3 to 10 years in current department or agency 0 36
2014 11 to 20 years in current department or agency 0 21

Question 77n. Please indicate the type of discrimination you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 31 17
2017 3 to 10 years in current department or agency 26 26
2017 11 to 20 years in current department or agency 21 25
2014 3 to 10 years in current department or agency 26 36
2014 11 to 20 years in current department or agency 29 21

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 43 17
2017 3 to 10 years in current department or agency 44 26
2017 11 to 20 years in current department or agency 40 25
2014 3 to 10 years in current department or agency 16 36
2014 11 to 20 years in current department or agency 47 21

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 26 17
2014 3 to 10 years in current department or agency 13 36

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in current department or agency 23 25
2014 11 to 20 years in current department or agency 30 21

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 0 26
2014 3 to 10 years in current department or agency 0 36
2014 11 to 20 years in current department or agency 23 21

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in current department or agency 0 25
2014 3 to 10 years in current department or agency 0 36

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 40 17
2017 3 to 10 years in current department or agency 32 26
2017 11 to 20 years in current department or agency 44 25
2014 3 to 10 years in current department or agency 65 36
2014 11 to 20 years in current department or agency 33 21

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 0 24

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 0 24

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 0 24
2017 11 to 20 years in current department or agency 0 25
2014 3 to 10 years in current department or agency 0 36

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 0 24
2014 3 to 10 years in current department or agency 0 36

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 0 16

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 32 24
2017 11 to 20 years in current department or agency 27 25
2014 3 to 10 years in current department or agency 32 36
2014 11 to 20 years in current department or agency 43 19

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 0 16
2014 11 to 20 years in current department or agency 0 19

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 35 16
2017 3 to 10 years in current department or agency 55 24
2017 11 to 20 years in current department or agency 56 25
2014 3 to 10 years in current department or agency 42 36
2014 11 to 20 years in current department or agency 48 19

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 0 16
2017 3 to 10 years in current department or agency 0 24
2014 3 to 10 years in current department or agency 0 36
2014 11 to 20 years in current department or agency 0 19

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 84 16
2017 3 to 10 years in current department or agency 78 24
2017 11 to 20 years in current department or agency 48 25
2014 3 to 10 years in current department or agency 73 36
2014 11 to 20 years in current department or agency 70 19

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 0 16

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Less than 3 years in current department or agency 75 25 17
2017 3 to 10 years in current department or agency 100 0 26
2017 11 to 20 years in current department or agency 100 0 25

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 16 11 13 1 1 43 14 63 6 342
2017 3 to 10 years in current department or agency 15 18 20 2 2 37 7 58 7 444
2017 11 to 20 years in current department or agency 14 21 16 4 3 37 6 61 11 364
2017 More than 20 years in current department or agency 11 27 12 2 1 41 6 72 5 105
2014 Less than 3 years in current department or agency 18 12 13 2 0 44 10 67 5 230
2014 3 to 10 years in current department or agency 11 13 21 2 1 41 10 50 7 611
2014 11 to 20 years in current department or agency 14 13 22 1 2 41 7 53 5 371
2014 More than 20 years in current department or agency 20 18 18 1 2 36 5 66 4 118

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 37 27 12 1 1 19 2 82 3 341
2017 3 to 10 years in current department or agency 28 39 15 2 1 14 1 79 3 444
2017 11 to 20 years in current department or agency 30 39 12 3 4 11 1 78 8 363
2017 More than 20 years in current department or agency 27 44 11 1 1 13 2 84 2 104
2014 Less than 3 years in current department or agency 36 25 10 0 1 26 3 84 2 230
2014 3 to 10 years in current department or agency 25 35 16 3 1 19 2 75 4 611
2014 11 to 20 years in current department or agency 26 33 20 2 1 15 2 72 4 370
2014 More than 20 years in current department or agency 33 38 13 2 2 12 1 81 4 119
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 18 18 23 16 22 0 2 37 40 343
2017 3 to 10 years in current department or agency 18 20 22 15 24 1 1 38 39 445
2017 11 to 20 years in current department or agency 24 20 20 16 16 0 2 46 33 360
2017 More than 20 years in current department or agency 31 26 12 17 8 2 3 60 27 105

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 22 32 25 12 8 0 1 54 20 343
2017 3 to 10 years in current department or agency 15 25 27 18 15 0 0 41 32 444
2017 11 to 20 years in current department or agency 11 25 34 17 12 0 1 37 29 364
2017 More than 20 years in current department or agency 8 26 29 21 16 0 0 34 37 105

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 32 28 19 13 6 0 2 62 19 341
2017 3 to 10 years in current department or agency 20 28 23 17 11 0 1 48 29 444
2017 11 to 20 years in current department or agency 11 26 31 17 13 0 2 38 31 362
2017 More than 20 years in current department or agency 13 30 28 19 9 1 0 43 29 105

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 30 26 21 13 8 1 2 57 21 342
2017 3 to 10 years in current department or agency 16 26 22 18 16 0 1 43 35 445
2017 11 to 20 years in current department or agency 14 21 31 19 13 0 2 36 33 364
2017 More than 20 years in current department or agency 13 18 35 16 16 1 1 32 33 105

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 48 22 12 5 5 1 8 77 11 343
2017 3 to 10 years in current department or agency 39 24 14 9 5 0 8 69 15 444
2017 11 to 20 years in current department or agency 35 27 21 5 5 0 8 67 11 362
2017 More than 20 years in current department or agency 26 26 19 7 5 1 15 62 14 105

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 31 31 19 11 7 0 1 62 18 342
2017 3 to 10 years in current department or agency 27 28 23 12 9 0 1 56 21 443
2017 11 to 20 years in current department or agency 27 27 24 14 8 0 1 54 22 363
2017 More than 20 years in current department or agency 28 33 24 7 7 0 1 62 14 105

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 39 25 20 10 2 1 2 67 13 343
2017 3 to 10 years in current department or agency 25 33 23 11 4 1 2 60 16 441
2017 11 to 20 years in current department or agency 24 33 19 13 8 1 3 59 21 363
2017 More than 20 years in current department or agency 26 38 21 6 6 2 2 66 12 105

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 35 31 18 9 5 1 2 68 14 342
2017 3 to 10 years in current department or agency 19 34 24 14 7 1 1 54 22 441
2017 11 to 20 years in current department or agency 16 31 25 16 10 1 1 48 26 362
2017 More than 20 years in current department or agency 18 33 30 11 7 1 0 52 18 105

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 31 27 23 12 6 0 0 59 18 343
2017 3 to 10 years in current department or agency 27 32 19 13 6 0 3 60 20 443
2017 11 to 20 years in current department or agency 23 27 25 15 7 0 3 52 23 363
2017 More than 20 years in current department or agency 31 32 22 9 4 0 3 64 13 104

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 39 30 18 5 5 1 2 71 10 341
2017 3 to 10 years in current department or agency 32 34 19 8 5 0 2 67 14 442
2017 11 to 20 years in current department or agency 23 31 24 13 7 0 2 56 20 363
2017 More than 20 years in current department or agency 24 33 21 9 9 2 2 60 19 104

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 56 23 13 4 1 0 2 82 5 342
2017 3 to 10 years in current department or agency 57 26 11 2 3 0 1 84 5 444
2017 11 to 20 years in current department or agency 58 23 9 5 1 0 2 84 7 363
2017 More than 20 years in current department or agency 55 27 10 5 1 0 3 84 6 105

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 80 7 4 1 2 0 5 92 4 343
2017 3 to 10 years in current department or agency 75 10 6 3 3 0 3 88 6 443
2017 11 to 20 years in current department or agency 70 12 4 4 4 1 6 88 8 362
2017 More than 20 years in current department or agency 76 13 5 2 1 0 3 92 3 105

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 67 17 9 2 2 0 3 87 4 342
2017 3 to 10 years in current department or agency 57 28 9 2 2 0 2 87 4 445
2017 11 to 20 years in current department or agency 53 26 10 5 1 0 4 83 7 363
2017 More than 20 years in current department or agency 53 32 12 2 0 0 2 86 2 105

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 69 12 7 5 3 1 4 85 8 342
2017 3 to 10 years in current department or agency 60 20 9 6 5 0 2 81 10 443
2017 11 to 20 years in current department or agency 53 20 12 5 6 1 4 77 11 360
2017 More than 20 years in current department or agency 60 23 9 4 2 0 2 85 6 105

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 65 9 3 1 1 0 21 93 3 341
2017 3 to 10 years in current department or agency 53 12 4 3 1 0 27 90 5 443
2017 11 to 20 years in current department or agency 51 16 4 2 1 1 25 91 5 362
2017 More than 20 years in current department or agency 55 17 3 3 1 0 22 92 5 105

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 72 13 5 1 0 1 9 93 2 340
2017 3 to 10 years in current department or agency 67 20 5 1 1 0 6 92 2 444
2017 11 to 20 years in current department or agency 67 18 6 1 0 0 8 93 1 358
2017 More than 20 years in current department or agency 68 17 10 2 0 1 3 88 2 105

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 54 14 9 9 10 0 5 71 20 343
2017 3 to 10 years in current department or agency 71 13 7 3 2 0 4 88 5 445
2017 11 to 20 years in current department or agency 67 16 4 3 2 0 6 89 6 364
2017 More than 20 years in current department or agency 80 12 4 0 0 0 4 96 0 104

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 54 24 12 4 2 0 4 81 6 343
2017 3 to 10 years in current department or agency 47 29 16 5 2 0 1 77 7 441
2017 11 to 20 years in current department or agency 47 27 15 4 2 1 3 77 7 361
2017 More than 20 years in current department or agency 54 24 12 3 4 1 2 80 7 103

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 14 40 33 9 4 0 0 54 13 343
2017 3 to 10 years in current department or agency 7 30 43 13 7 0 0 37 20 444
2017 11 to 20 years in current department or agency 10 28 41 15 5 0 1 37 21 364
2017 More than 20 years in current department or agency 5 33 43 16 4 0 0 38 19 105

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 6 14 34 30 16 0 0 46 20 342
2017 3 to 10 years in current department or agency 8 20 43 22 7 0 0 29 28 443
2017 11 to 20 years in current department or agency 8 22 39 19 12 0 1 31 30 364
2017 More than 20 years in current department or agency 3 23 49 16 8 1 0 25 26 105

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 37 41 9 5 2 6 0 83 8 342
2017 3 to 10 years in current department or agency 41 44 10 3 1 1 0 86 4 443
2017 11 to 20 years in current department or agency 39 47 8 3 2 1 0 87 5 363
2017 More than 20 years in current department or agency 41 47 8 0 2 1 0 90 2 104

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 29 46 11 8 4 2 0 77 12 343
2017 3 to 10 years in current department or agency 22 49 14 11 4 2 0 72 14 444
2017 11 to 20 years in current department or agency 20 47 15 12 5 1 0 67 17 364
2017 More than 20 years in current department or agency 26 47 15 6 4 3 0 75 9 105
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Less than 3 years in current department or agency 10 90 343
2017 3 to 10 years in current department or agency 17 83 444
2017 11 to 20 years in current department or agency 18 82 364
2017 More than 20 years in current department or agency 10 90 104
2014 Less than 3 years in current department or agency 7 93 230
2014 3 to 10 years in current department or agency 14 86 610
2014 11 to 20 years in current department or agency 13 87 370
2014 More than 20 years in current department or agency 14 86 119

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Less than 3 years in current department or agency 88 12 39
2017 3 to 10 years in current department or agency 86 14 79
2017 11 to 20 years in current department or agency 83 17 65
2017 More than 20 years in current department or agency 100 0 10
2014 Less than 3 years in current department or agency 89 11 17
2014 3 to 10 years in current department or agency 85 15 83
2014 11 to 20 years in current department or agency 71 29 49
2014 More than 20 years in current department or agency 92 8 16

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 60 15 16 0 9 0 0 76 9 34
2017 3 to 10 years in current department or agency 46 38 10 6 0 0 0 84 6 68
2017 11 to 20 years in current department or agency 53 41 2 4 0 0 0 94 4 53
2017 More than 20 years in current department or agency 52 29 0 0 9 10 0 90 10 10
2014 Less than 3 years in current department or agency 49 32 0 19 0 0 0 81 19 15
2014 3 to 10 years in current department or agency 64 24 3 3 1 0 3 92 5 71
2014 11 to 20 years in current department or agency 51 44 0 6 0 0 0 94 6 35
2014 More than 20 years in current department or agency 53 27 6 6 0 7 0 86 7 15
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 19 24 24 11 18 3 2 20 80 343
2017 3 to 10 years in current department or agency 25 23 19 15 15 1 1 26 74 445
2017 11 to 20 years in current department or agency 38 24 19 7 7 4 1 39 61 363
2017 More than 20 years in current department or agency 54 11 14 8 6 7 0 57 43 105

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 30 264
2017 3 to 10 years in current department or agency 24 320
2017 11 to 20 years in current department or agency 12 208
2017 More than 20 years in current department or agency 14 41

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 48 264
2017 3 to 10 years in current department or agency 38 320
2017 11 to 20 years in current department or agency 32 208
2017 More than 20 years in current department or agency 21 41

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 23 264
2017 3 to 10 years in current department or agency 24 320
2017 11 to 20 years in current department or agency 13 208
2017 More than 20 years in current department or agency 21 41

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 29 264
2017 3 to 10 years in current department or agency 52 320
2017 11 to 20 years in current department or agency 52 208
2017 More than 20 years in current department or agency 39 41

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 3 264
2017 3 to 10 years in current department or agency 16 320
2017 11 to 20 years in current department or agency 11 208
2017 More than 20 years in current department or agency 7 41

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 45 264
2017 3 to 10 years in current department or agency 35 320
2017 11 to 20 years in current department or agency 37 208
2017 More than 20 years in current department or agency 38 41

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 Less than 3 years in current department or agency 5 46 21 11 5 10 258
2017 3 to 10 years in current department or agency 6 44 20 10 7 14 309
2017 11 to 20 years in current department or agency 6 53 19 8 6 8 206
2017 More than 20 years in current department or agency 3 49 26 8 13 3 38

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 24 24 13 17 12 3 8 53 32 266
2017 3 to 10 years in current department or agency 15 26 16 18 12 1 12 48 34 322
2017 11 to 20 years in current department or agency 16 23 15 16 13 4 13 47 35 209
2017 More than 20 years in current department or agency 12 34 17 16 14 0 7 49 32 42

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 6 5 12 21 46 3 8 12 75 265
2017 3 to 10 years in current department or agency 3 7 8 18 53 1 9 11 80 322
2017 11 to 20 years in current department or agency 2 9 12 18 49 3 7 13 74 210
2017 More than 20 years in current department or agency 2 5 13 16 61 0 2 7 79 42
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