2017 Public Service Employee Survey Results for Canadian Heritage by Question 105. In total, how many years have you been working in the federal public service?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	47	39	4	9	1	0	86	10	144
2017	3 to 10 years in the federal public service	44	43	4	5	3	0	88	9	337
2017	11 to 20 years in the federal public service	40	46	4	8	2	0	86	10	555
2017	More than 20 years in the federal public service	40	48	5	5	1	0	88	7	225
2014	Less than 3 years in the federal public service	38	52	3	4	2	1	91	6	73
2014	3 to 10 years in the federal public service	34	50	5	8	2	0	85	10	440
2014	11 to 20 years in the federal public service	33	50	6	9	2	0	83	11	522
2014	More than 20 years in the federal public service	42	46	5	7	0	0	88	7	296
2011	Less than 3 years in the federal public service	53	38	5	4	0	0	91	4	93
2011	3 to 10 years in the federal public service	45	42	4	7	2	0	87	9	616
2011	11 to 20 years in the federal public service	49	34	5	10	1	0	83	11	339
2011	More than 20 years in the federal public service	47	40	6	6	0	0	87	6	330
2008	Less than 3 years in the federal public service	50	42	2	5	1	0	92	6	230
2008	3 to 10 years in the federal public service	51	38	3	6	1	0	89	7	635
2008	11 to 20 years in the federal public service	50	43	2	4	2	0	92	6	279
2008	More than 20 years in the federal public service	59	33	2	6	0	0	92	7	328

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	82	11	4	3	0	0	0	94	3	144
2017	3 to 10 years in the federal public service	68	23	4	3	0	0	0	93	3	335
2017	11 to 20 years in the federal public service	64	29	3	3	1	0	0	93	4	551
2017	More than 20 years in the federal public service	62	29	4	3	0	1	0	92	4	225
2014	Less than 3 years in the federal public service	80	13	2	3	0	0	1	95	3	73
2014	3 to 10 years in the federal public service	64	28	4	2	1	1	0	93	4	440
2014	11 to 20 years in the federal public service	64	29	3	3	1	0	0	93	4	522
2014	More than 20 years in the federal public service	65	27	4	2	2	0	0	92	4	297
2011	Less than 3 years in the federal public service	75	21	2	2	0	0	0	96	2	93
2011	3 to 10 years in the federal public service	70	24	2	3	1	0	0	95	3	616
2011	11 to 20 years in the federal public service	71	24	3	2	0	0	0	95	3	339
2011	More than 20 years in the federal public service	70	24	3	3	0	0	0	94	3	330
2008	Less than 3 years in the federal public service	69	22	2	5	1	1	1	93	6	229
2008	3 to 10 years in the federal public service	72	22	2	4	0	0	0	94	4	634
2008	11 to 20 years in the federal public service	71	24	3	1	1	0	1	95	1	278
2008	More than 20 years in the federal public service	72	23	2	3	0	0	0	95	3	328

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	63	27	5	3	0	0	91	4	144
2017	3 to 10 years in the federal public service	55	30	8	6	2	0	85	7	337
2017	11 to 20 years in the federal public service	52	33	7	6	3	0	85	8	555
2017	More than 20 years in the federal public service	56	30	7	4	1	1	88	5	225
2014	Less than 3 years in the federal public service	60	28	2	8	1	1	89	9	73
2014	3 to 10 years in the federal public service	50	31	6	9	3	0	82	12	440
2014	11 to 20 years in the federal public service	48	32	7	11	3	0	80	13	522
2014	More than 20 years in the federal public service	58	26	6	7	3	0	84	10	296
2011	Less than 3 years in the federal public service	60	25	5	9	1	0	85	10	92
2011	3 to 10 years in the federal public service	53	26	7	9	4	1	80	13	616
2011	11 to 20 years in the federal public service	59	25	6	8	1	1	85	9	339
2011	More than 20 years in the federal public service	58	27	5	7	2	0	85	10	330
2008	Less than 3 years in the federal public service	57	25	8	8	1	1	83	9	229
2008	3 to 10 years in the federal public service	54	30	6	8	3	0	84	11	635
2008	11 to 20 years in the federal public service	54	29	4	10	2	1	84	12	279
2008	More than 20 years in the federal public service	60	24	6	8	1	0	85	9	327

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	60	28	7	3	1	0	89	4	144
2017	3 to 10 years in the federal public service	47	37	6	8	1	0	85	9	337
2017	11 to 20 years in the federal public service	47	39	6	5	2	0	87	7	554
2017	More than 20 years in the federal public service	53	36	3	7	2	0	88	9	225
2014	Less than 3 years in the federal public service	49	38	9	1	2	1	88	3	73
2014	3 to 10 years in the federal public service	41	41	8	7	2	0	82	10	440
2014	11 to 20 years in the federal public service	42	40	8	7	3	0	81	10	522
2014	More than 20 years in the federal public service	52	35	4	6	2	0	87	8	297
2011	Less than 3 years in the federal public service	48	39	4	8	1	0	87	9	93
2011	3 to 10 years in the federal public service	47	39	6	5	3	0	86	8	616
2011	11 to 20 years in the federal public service	45	36	9	6	4	0	81	10	337
2011	More than 20 years in the federal public service	50	32	6	9	2	0	82	11	330

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	39	42	9	7	0	0	2	83	8	144
2017	3 to 10 years in the federal public service	32	41	13	11	1	1	1	75	12	337
2017	11 to 20 years in the federal public service	34	44	9	9	3	0	0	79	12	555
2017	More than 20 years in the federal public service	38	44	9	7	1	0	0	83	8	225
2014	Less than 3 years in the federal public service	35	42	6	11	0	0	6	82	12	73
2014	3 to 10 years in the federal public service	28	41	16	11	5	0	0	69	15	440
2014	11 to 20 years in the federal public service	29	42	15	9	4	0	0	72	14	521
2014	More than 20 years in the federal public service	40	39	10	9	1	0	1	80	10	296
2011	Less than 3 years in the federal public service	27	46	11	10	1	0	6	77	11	93
2011	3 to 10 years in the federal public service	30	36	15	12	5	0	1	66	18	615
2011	11 to 20 years in the federal public service	30	43	14	11	2	0	1	73	13	338
2011	More than 20 years in the federal public service	34	40	15	6	3	0	2	76	9	328
2008	Less than 3 years in the federal public service	37	38	11	8	3	2	1	77	11	230
2008	3 to 10 years in the federal public service	32	41	12	10	4	0	0	74	14	636
2008	11 to 20 years in the federal public service	32	45	11	9	1	0	1	78	11	279
2008	More than 20 years in the federal public service	38	41	11	5	2	0	3	82	7	325

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	42	32	16	9	1	0	0	74	9	144
2017	3 to 10 years in the federal public service	46	36	10	5	3	0	0	82	8	336
2017	11 to 20 years in the federal public service	41	43	9	6	3	0	0	83	8	553
2017	More than 20 years in the federal public service	45	41	8	3	3	0	1	87	5	225
2014	Less than 3 years in the federal public service	45	34	15	3	1	0	1	80	4	73
2014	3 to 10 years in the federal public service	31	38	17	9	5	0	0	69	14	440
2014	11 to 20 years in the federal public service	37	40	12	7	4	0	0	77	11	522
2014	More than 20 years in the federal public service	47	38	9	4	2	0	0	85	6	297
2011	Less than 3 years in the federal public service	42	24	17	12	4	0	0	66	16	93
2011	3 to 10 years in the federal public service	37	41	9	7	6	0	0	78	13	616
2011	11 to 20 years in the federal public service	41	38	12	5	4	0	0	80	9	338
2011	More than 20 years in the federal public service	54	30	8	4	3	0	0	84	7	330
2008	Less than 3 years in the federal public service	31	45	11	9	3	1	0	77	12	230
2008	3 to 10 years in the federal public service	39	40	10	7	4	0	0	79	11	634
2008	11 to 20 years in the federal public service	41	42	8	5	3	0	0	84	9	279
2008	More than 20 years in the federal public service	51	35	7	5	1	0	0	87	6	328

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	53	34	8	4	2	0	0	87	6	143
2017	3 to 10 years in the federal public service	49	36	7	5	3	0	0	84	9	335
2017	11 to 20 years in the federal public service	48	38	7	5	3	0	0	85	8	552
2017	More than 20 years in the federal public service	53	37	7	2	2	0	0	90	3	225
2014	Less than 3 years in the federal public service	58	27	8	3	2	0	1	86	6	73
2014	3 to 10 years in the federal public service	36	36	14	11	4	0	0	72	15	440
2014	11 to 20 years in the federal public service	46	36	8	7	3	0	0	82	10	522
2014	More than 20 years in the federal public service	52	37	6	4	1	0	0	89	5	297
2011	Less than 3 years in the federal public service	33	38	11	12	5	0	1	72	17	93
2011	3 to 10 years in the federal public service	40	42	8	6	4	0	0	82	10	616
2011	11 to 20 years in the federal public service	44	41	9	4	1	0	0	85	6	338
2011	More than 20 years in the federal public service	49	38	7	2	3	1	0	88	5	328
2008	Less than 3 years in the federal public service	37	41	9	8	6	0	0	78	13	230
2008	3 to 10 years in the federal public service	44	39	8	5	4	0	0	83	9	636
2008	11 to 20 years in the federal public service	44	44	6	5	2	0	0	87	7	279
2008	More than 20 years in the federal public service	52	41	4	2	1	0	0	93	3	326

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	64	28	4	3	0	0	0	92	3	144
2017	3 to 10 years in the federal public service	54	36	6	2	2	1	0	91	3	336
2017	11 to 20 years in the federal public service	50	41	4	2	2	0	0	91	5	552
2017	More than 20 years in the federal public service	54	36	6	3	0	0	0	90	3	225
2014	Less than 3 years in the federal public service	55	34	3	4	0	2	1	92	4	73
2014	3 to 10 years in the federal public service	42	43	10	4	1	0	0	85	5	440
2014	11 to 20 years in the federal public service	46	38	8	6	1	1	0	85	7	520
2014	More than 20 years in the federal public service	56	38	3	2	0	0	0	94	2	297

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	57	29	4	4	4	0	1	87	8	144
2017	3 to 10 years in the federal public service	51	32	6	8	3	0	1	83	11	336
2017	11 to 20 years in the federal public service	46	35	8	7	4	0	1	81	11	553
2017	More than 20 years in the federal public service	41	39	9	7	2	0	2	82	9	225
2014	Less than 3 years in the federal public service	53	30	5	1	4	2	3	88	6	73
2014	3 to 10 years in the federal public service	40	37	10	7	3	1	2	79	10	440
2014	11 to 20 years in the federal public service	41	33	10	10	4	1	1	76	14	522
2014	More than 20 years in the federal public service	48	35	11	4	1	0	1	84	5	297
2011	Less than 3 years in the federal public service	50	33	10	1	0	0	6	88	1	93
2011	3 to 10 years in the federal public service	44	33	11	7	4	1	1	78	10	616
2011	11 to 20 years in the federal public service	43	38	11	5	3	0	1	81	7	338
2011	More than 20 years in the federal public service	47	33	11	5	2	0	1	82	7	331

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	37	14	12	2	4	5	24	73	9	143
2017	3 to 10 years in the federal public service	43	20	8	10	9	2	7	70	21	336
2017	11 to 20 years in the federal public service	38	27	8	12	4	2	9	73	18	552
2017	More than 20 years in the federal public service	32	25	7	9	5	1	21	73	17	225
2014	Less than 3 years in the federal public service	36	21	10	1	5	1	26	78	9	73
2014	3 to 10 years in the federal public service	29	30	11	10	8	2	10	67	21	440
2014	11 to 20 years in the federal public service	30	28	11	10	9	2	10	66	21	522
2014	More than 20 years in the federal public service	33	25	10	7	6	0	18	71	16	297
2011	Less than 3 years in the federal public service	26	16	13	8	5	9	23	62	19	93
2011	3 to 10 years in the federal public service	35	24	10	10	8	3	11	68	21	616
2011	11 to 20 years in the federal public service	33	29	10	9	5	2	13	72	17	338
2011	More than 20 years in the federal public service	32	27	8	8	8	1	16	71	20	331
2008	Less than 3 years in the federal public service	39	25	10	4	4	3	15	78	10	230
2008	3 to 10 years in the federal public service	41	26	6	11	7	1	7	74	20	635
2008	11 to 20 years in the federal public service	35	26	6	12	5	3	13	73	20	279
2008	More than 20 years in the federal public service	39	24	6	10	7	1	13	72	20	328

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	46	35	11	6	1	0	81	7	144
2017	3 to 10 years in the federal public service	36	46	6	8	4	0	82	12	337
2017	11 to 20 years in the federal public service	32	48	9	7	4	0	80	11	553
2017	More than 20 years in the federal public service	40	45	8	4	3	0	85	7	225
2014	Less than 3 years in the federal public service	41	46	7	3	1	1	89	4	73
2014	3 to 10 years in the federal public service	24	47	15	10	4	0	71	14	440
2014	11 to 20 years in the federal public service	31	44	13	7	4	0	76	12	522
2014	More than 20 years in the federal public service	35	49	10	4	3	0	84	7	297
2011	Less than 3 years in the federal public service	31	46	10	8	5	0	77	13	93
2011	3 to 10 years in the federal public service	34	38	15	8	6	0	72	14	615
2011	11 to 20 years in the federal public service	31	48	12	7	3	0	78	10	337
2011	More than 20 years in the federal public service	40	40	9	6	5	0	80	11	330
2008	Less than 3 years in the federal public service	36	37	15	8	4	0	72	12	228
2008	3 to 10 years in the federal public service	35	41	12	8	4	0	76	12	631
2008	11 to 20 years in the federal public service	35	42	11	9	3	0	78	11	278
2008	More than 20 years in the federal public service	47	38	7	6	2	0	85	8	325

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	53	29	11	6	0	0	0	82	6	144
2017	3 to 10 years in the federal public service	32	39	15	10	4	0	0	71	14	336
2017	11 to 20 years in the federal public service	32	40	13	8	7	0	0	72	15	553
2017	More than 20 years in the federal public service	33	40	13	11	4	0	0	73	15	225
2014	Less than 3 years in the federal public service	44	34	11	4	3	2	1	81	8	73
2014	3 to 10 years in the federal public service	30	37	18	11	5	0	0	67	15	440
2014	11 to 20 years in the federal public service	28	39	14	14	5	0	0	67	19	522
2014	More than 20 years in the federal public service	33	41	14	7	4	0	0	75	11	297
2011	Less than 3 years in the federal public service	37	39	13	9	2	1	0	76	11	93
2011	3 to 10 years in the federal public service	29	42	15	8	6	0	0	71	14	617
2011	11 to 20 years in the federal public service	28	40	15	12	4	0	0	68	16	337
2011	More than 20 years in the federal public service	33	37	14	12	4	0	0	71	16	331

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	40	40	9	9	1	81	11	144
2017	3 to 10 years in the federal public service	32	39	13	10	5	72	16	336
2017	11 to 20 years in the federal public service	33	42	12	8	4	75	13	553
2017	More than 20 years in the federal public service	31	49	10	6	4	79	10	225

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	56	29	6	8	0	1	0	86	8	144
2017	3 to 10 years in the federal public service	40	45	7	5	2	0	0	85	7	337
2017	11 to 20 years in the federal public service	42	40	9	4	3	1	0	83	7	552
2017	More than 20 years in the federal public service	41	49	7	2	1	0	0	90	3	225
2014	Less than 3 years in the federal public service	41	44	8	3	2	0	1	86	6	73
2014	3 to 10 years in the federal public service	35	45	12	6	1	0	0	80	7	440
2014	11 to 20 years in the federal public service	38	43	11	6	2	0	0	81	8	522
2014	More than 20 years in the federal public service	47	40	8	3	1	0	0	87	4	297
2011	Less than 3 years in the federal public service	32	44	12	9	1	0	1	77	11	93
2011	3 to 10 years in the federal public service	34	42	13	7	3	0	0	77	10	617
2011	11 to 20 years in the federal public service	38	46	10	5	1	0	0	84	6	339
2011	More than 20 years in the federal public service	42	39	10	5	2	1	0	82	8	331
2008	Less than 3 years in the federal public service	39	43	9	8	2	0	0	81	9	228
2008	3 to 10 years in the federal public service	44	38	9	6	3	0	0	82	8	632
2008	11 to 20 years in the federal public service	43	41	10	4	2	0	0	84	6	279
2008	More than 20 years in the federal public service	50	40	6	3	0	0	0	91	3	327

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	48	37	9	4	1	1	85	5	144
2017	3 to 10 years in the federal public service	34	38	13	9	5	0	73	14	334
2017	11 to 20 years in the federal public service	34	41	11	7	7	0	74	15	554
2017	More than 20 years in the federal public service	34	42	11	8	4	0	76	13	224

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	61	26	8	5	0	1	0	87	5	143
2017	3 to 10 years in the federal public service	52	32	10	3	3	0	0	84	6	336
2017	11 to 20 years in the federal public service	50	37	9	2	1	0	0	87	4	552
2017	More than 20 years in the federal public service	53	37	7	2	1	0	0	90	3	225
2014	Less than 3 years in the federal public service	54	35	7	2	0	0	1	91	2	73
2014	3 to 10 years in the federal public service	48	36	10	3	2	0	0	85	5	440
2014	11 to 20 years in the federal public service	58	32	7	2	1	0	0	90	3	522
2014	More than 20 years in the federal public service	61	30	5	2	1	0	0	92	3	296
2011	Less than 3 years in the federal public service	40	48	9	3	0	0	0	88	3	93
2011	3 to 10 years in the federal public service	50	33	12	3	2	0	0	83	4	617
2011	11 to 20 years in the federal public service	54	34	9	3	0	0	0	88	3	338
2011	More than 20 years in the federal public service	59	32	6	2	1	0	0	91	3	329

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	44	34	10	9	0	1	2	80	10	144
2017	3 to 10 years in the federal public service	34	40	13	8	4	0	0	75	12	336
2017	11 to 20 years in the federal public service	33	40	11	10	5	0	0	73	16	552
2017	More than 20 years in the federal public service	34	46	8	6	5	0	0	80	11	224
2014	Less than 3 years in the federal public service	35	36	16	5	3	0	6	75	8	73
2014	3 to 10 years in the federal public service	22	38	20	14	5	0	1	60	19	440
2014	11 to 20 years in the federal public service	26	42	14	13	5	0	0	69	18	522
2014	More than 20 years in the federal public service	32	49	8	9	3	0	0	80	12	297
2011	Less than 3 years in the federal public service	29	41	13	12	3	1	0	71	16	93
2011	3 to 10 years in the federal public service	29	40	13	11	6	0	0	70	17	617
2011	11 to 20 years in the federal public service	28	42	13	12	4	0	1	71	16	338
2011	More than 20 years in the federal public service	37	41	10	7	5	0	0	78	12	330

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	51	36	5	4	2	0	1	88	7	144
2017	3 to 10 years in the federal public service	40	37	12	7	3	0	0	78	10	336
2017	11 to 20 years in the federal public service	39	37	12	8	5	0	0	76	13	553
2017	More than 20 years in the federal public service	38	40	10	7	3	1	0	80	10	224
2014	Less than 3 years in the federal public service	48	35	6	9	0	0	3	86	9	73
2014	3 to 10 years in the federal public service	27	39	16	11	7	1	0	66	17	440
2014	11 to 20 years in the federal public service	27	40	18	9	6	0	0	67	15	521
2014	More than 20 years in the federal public service	35	41	12	9	3	0	0	76	12	296

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	53	34	6	5	0	0	2	89	5	144
2017	3 to 10 years in the federal public service	35	43	12	6	3	0	1	79	10	335
2017	11 to 20 years in the federal public service	33	45	10	8	4	1	0	78	12	553
2017	More than 20 years in the federal public service	32	45	10	8	3	1	0	79	11	224
2014	Less than 3 years in the federal public service	41	40	14	2	2	0	1	82	4	73
2014	3 to 10 years in the federal public service	30	40	19	8	3	0	1	70	10	440
2014	11 to 20 years in the federal public service	32	39	17	9	3	0	0	72	12	521
2014	More than 20 years in the federal public service	38	44	11	7	1	0	0	82	8	296
2011	Less than 3 years in the federal public service	42	40	9	5	0	1	3	86	6	93
2011	3 to 10 years in the federal public service	37	41	11	8	2	1	0	78	10	614
2011	11 to 20 years in the federal public service	32	43	12	10	2	1	0	76	12	339
2011	More than 20 years in the federal public service	37	42	10	7	3	0	1	80	10	330

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	57	29	8	4	1	1	0	87	6	144
2017	3 to 10 years in the federal public service	47	36	9	5	2	0	0	83	7	336
2017	11 to 20 years in the federal public service	40	41	10	6	3	0	0	81	9	552
2017	More than 20 years in the federal public service	44	39	10	4	2	0	0	84	6	224
2014	Less than 3 years in the federal public service	55	33	5	6	0	0	1	89	6	73
2014	3 to 10 years in the federal public service	31	44	14	7	3	0	0	76	10	440
2014	11 to 20 years in the federal public service	37	43	14	4	2	0	0	80	7	521
2014	More than 20 years in the federal public service	46	40	7	4	2	0	0	87	6	296
2011	Less than 3 years in the federal public service	44	38	9	4	5	0	0	81	9	93
2011	3 to 10 years in the federal public service	37	45	9	5	4	0	0	81	9	616
2011	11 to 20 years in the federal public service	36	47	10	6	2	0	0	83	8	337
2011	More than 20 years in the federal public service	47	38	8	4	3	0	0	85	7	331
2008	Less than 3 years in the federal public service	41	44	8	5	3	0	0	85	8	229
2008	3 to 10 years in the federal public service	42	39	9	7	3	0	0	81	10	633
2008	11 to 20 years in the federal public service	42	40	8	7	3	0	0	82	10	279
2008	More than 20 years in the federal public service	51	37	5	5	1	0	0	88	7	327

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	58	34	6	1	1	0	0	92	2	144
2017	3 to 10 years in the federal public service	44	35	13	4	4	0	0	79	8	337
2017	11 to 20 years in the federal public service	33	39	15	8	4	0	1	72	13	555
2017	More than 20 years in the federal public service	27	38	18	8	8	0	0	65	16	225
2014	Less than 3 years in the federal public service	59	32	6	0	1	0	1	92	1	73
2014	3 to 10 years in the federal public service	40	42	12	4	2	0	1	82	6	440
2014	11 to 20 years in the federal public service	36	37	16	7	3	0	0	73	10	522
2014	More than 20 years in the federal public service	29	36	17	12	5	0	0	65	17	297
2011	Less than 3 years in the federal public service	52	38	7	3	0	0	0	90	3	93
2011	3 to 10 years in the federal public service	36	38	16	6	3	0	1	75	9	616
2011	11 to 20 years in the federal public service	26	40	19	9	6	0	1	66	15	339
2011	More than 20 years in the federal public service	27	32	23	12	6	0	0	60	18	331
2008	Less than 3 years in the federal public service	40	43	11	3	2	1	0	84	5	230
2008	3 to 10 years in the federal public service	26	39	20	10	5	0	0	65	15	633
2008	11 to 20 years in the federal public service	22	40	20	12	7	0	0	61	18	277
2008	More than 20 years in the federal public service	18	35	23	13	10	0	0	53	23	327

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	2	9	33	24	21	3	8	51	12	143
2017	3 to 10 years in the federal public service	10	22	37	20	7	2	2	28	34	336
2017	11 to 20 years in the federal public service	10	27	39	16	5	1	1	22	38	551
2017	More than 20 years in the federal public service	8	28	41	15	5	0	1	21	37	224
2014	Less than 3 years in the federal public service	1	19	35	18	20	0	7	41	22	71
2014	3 to 10 years in the federal public service	7	26	40	17	7	0	2	25	34	439
2014	11 to 20 years in the federal public service	10	30	38	13	6	1	1	20	41	521
2014	More than 20 years in the federal public service	5	31	42	14	5	0	3	20	37	296
2011	Less than 3 years in the federal public service	2	17	49	16	6	5	6	25	21	92
2011	3 to 10 years in the federal public service	14	31	33	15	6	0	2	21	45	617
2011	11 to 20 years in the federal public service	12	35	35	12	3	0	2	15	48	338
2011	More than 20 years in the federal public service	15	32	36	11	4	0	2	15	48	330
2008	Less than 3 years in the federal public service	6	24	35	21	9	2	3	32	31	229
2008	3 to 10 years in the federal public service	10	33	35	16	5	0	1	21	44	635
2008	11 to 20 years in the federal public service	11	36	34	12	3	1	2	15	49	278
2008	More than 20 years in the federal public service	11	34	41	12	3	0	0	14	45	328

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	1	5	11	24	41	8	9	78	8	143
2017	3 to 10 years in the federal public service	4	14	27	31	16	5	3	51	19	336
2017	11 to 20 years in the federal public service	6	15	30	27	15	5	2	45	23	550
2017	More than 20 years in the federal public service	6	11	31	30	11	5	5	46	20	225
2014	Less than 3 years in the federal public service	3	10	14	35	26	5	6	69	16	72
2014	3 to 10 years in the federal public service	7	17	28	27	14	3	4	44	26	439
2014	11 to 20 years in the federal public service	6	18	33	26	11	3	3	39	26	521
2014	More than 20 years in the federal public service	4	15	39	28	8	3	3	38	20	295
2011	Less than 3 years in the federal public service	6	17	22	22	14	12	7	45	28	93
2011	3 to 10 years in the federal public service	13	22	35	17	9	2	3	27	36	614
2011	11 to 20 years in the federal public service	10	27	37	16	7	2	2	24	38	337
2011	More than 20 years in the federal public service	11	26	33	16	9	3	3	26	39	329
2008	Less than 3 years in the federal public service	4	11	30	21	22	6	5	48	18	229
2008	3 to 10 years in the federal public service	8	20	32	23	12	2	2	37	30	634
2008	11 to 20 years in the federal public service	10	18	32	26	6	5	3	35	30	279
2008	More than 20 years in the federal public service	6	18	34	27	11	3	1	40	25	327

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	10	14	37	16	15	4	4	34	26	144
2017	3 to 10 years in the federal public service	18	26	30	16	8	1	3	24	45	337
2017	11 to 20 years in the federal public service	18	30	34	11	4	1	2	15	49	551
2017	More than 20 years in the federal public service	15	31	32	14	3	2	3	18	49	224
2014	Less than 3 years in the federal public service	22	24	17	12	17	3	6	32	50	72
2014	3 to 10 years in the federal public service	26	29	27	9	5	1	3	15	57	440
2014	11 to 20 years in the federal public service	25	31	29	8	4	1	2	12	58	521
2014	More than 20 years in the federal public service	24	27	33	8	4	1	2	13	53	295
2011	Less than 3 years in the federal public service	12	27	29	12	7	6	7	22	44	93
2011	3 to 10 years in the federal public service	24	32	29	8	4	1	2	13	58	616
2011	11 to 20 years in the federal public service	26	33	24	8	5	1	3	14	61	339
2011	More than 20 years in the federal public service	25	31	28	8	5	1	2	14	58	330
2008	Less than 3 years in the federal public service	15	24	33	14	7	4	3	23	42	230
2008	3 to 10 years in the federal public service	19	32	30	12	3	2	1	15	53	634
2008	11 to 20 years in the federal public service	20	33	30	8	5	2	2	14	55	278
2008	More than 20 years in the federal public service	17	29	35	11	6	0	3	17	47	328

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	3	6	28	29	28	2	4	61	9	143
2017	3 to 10 years in the federal public service	11	15	32	26	13	1	3	40	27	336
2017	11 to 20 years in the federal public service	11	27	37	17	6	1	1	24	38	549
2017	More than 20 years in the federal public service	11	25	41	14	6	1	3	20	37	224
2014	Less than 3 years in the federal public service	1	9	18	30	32	0	11	69	11	72
2014	3 to 10 years in the federal public service	6	22	35	26	9	1	2	35	28	440
2014	11 to 20 years in the federal public service	9	25	41	18	5	1	1	24	34	521
2014	More than 20 years in the federal public service	11	27	40	16	4	0	1	21	38	295
2011	Less than 3 years in the federal public service	4	15	23	31	20	1	7	55	20	93
2011	3 to 10 years in the federal public service	12	24	36	18	7	1	2	25	38	615
2011	11 to 20 years in the federal public service	17	24	38	15	4	0	2	19	42	338
2011	More than 20 years in the federal public service	15	23	39	15	5	1	2	21	39	328
2008	Less than 3 years in the federal public service	3	18	34	24	16	1	4	42	22	230
2008	3 to 10 years in the federal public service	9	27	38	19	5	1	1	25	36	635
2008	11 to 20 years in the federal public service	12	28	36	19	4	0	2	23	40	279
2008	More than 20 years in the federal public service	11	31	38	15	4	0	0	20	42	328

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	2	9	19	27	26	4	13	64	13	142
2017	3 to 10 years in the federal public service	18	21	28	17	10	2	4	28	42	334
2017	11 to 20 years in the federal public service	19	30	29	13	6	2	1	19	50	552
2017	More than 20 years in the federal public service	18	37	28	11	2	1	4	13	57	225
2014	Less than 3 years in the federal public service	8	10	22	23	26	6	6	55	20	72
2014	3 to 10 years in the federal public service	17	28	29	13	8	1	3	22	48	438
2014	11 to 20 years in the federal public service	21	33	28	10	6	1	1	16	55	521
2014	More than 20 years in the federal public service	21	37	26	10	4	1	2	14	59	296
2011	Less than 3 years in the federal public service	10	15	21	27	11	6	10	45	30	93
2011	3 to 10 years in the federal public service	20	26	30	14	7	1	3	22	47	616
2011	11 to 20 years in the federal public service	20	32	29	12	4	0	3	16	54	338
2011	More than 20 years in the federal public service	20	32	31	8	3	1	4	12	55	330
2008	Less than 3 years in the federal public service	2	12	28	31	19	3	6	55	15	229
2008	3 to 10 years in the federal public service	10	21	32	24	9	1	3	34	32	635
2008	11 to 20 years in the federal public service	11	26	36	17	6	1	4	24	39	278
2008	More than 20 years in the federal public service	14	27	36	13	5	1	3	19	43	328

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	2	10	11	21	34	10	13	71	15	143
2017	3 to 10 years in the federal public service	8	19	28	22	15	5	3	40	29	335
2017	11 to 20 years in the federal public service	11	24	29	23	10	2	2	35	36	548
2017	More than 20 years in the federal public service	7	21	32	24	10	1	5	36	30	225
2014	Less than 3 years in the federal public service	4	9	29	18	17	11	11	45	17	71
2014	3 to 10 years in the federal public service	9	21	27	24	12	2	5	39	32	440
2014	11 to 20 years in the federal public service	7	22	32	24	11	1	3	37	30	521
2014	More than 20 years in the federal public service	8	18	31	29	10	1	3	40	27	296
2011	Less than 3 years in the federal public service	9	21	18	22	9	12	8	39	38	93
2011	3 to 10 years in the federal public service	11	22	33	20	7	1	4	30	35	616
2011	11 to 20 years in the federal public service	14	23	34	18	6	2	4	25	39	338
2011	More than 20 years in the federal public service	13	27	31	17	7	2	4	26	42	330
2008	Less than 3 years in the federal public service	11	19	27	19	9	9	6	33	36	229
2008	3 to 10 years in the federal public service	13	28	31	17	7	2	3	25	43	635
2008	11 to 20 years in the federal public service	17	24	31	14	7	2	4	23	44	278
2008	More than 20 years in the federal public service	13	26	34	14	7	2	4	23	41	327

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	5	15	20	20	25	7	8	53	24	143
2017	3 to 10 years in the federal public service	16	23	31	17	7	3	2	26	42	337
2017	11 to 20 years in the federal public service	16	28	34	13	6	2	1	19	46	549
2017	More than 20 years in the federal public service	16	29	35	12	3	1	4	16	47	225
2014	Less than 3 years in the federal public service	12	14	24	19	22	5	5	44	29	72
2014	3 to 10 years in the federal public service	14	28	31	17	6	1	3	24	44	439
2014	11 to 20 years in the federal public service	18	25	36	12	5	2	2	18	44	521
2014	More than 20 years in the federal public service	15	29	41	8	4	1	2	12	46	296

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	74	19	3	1	2	0	1	94	3	144
2017	3 to 10 years in the federal public service	70	21	3	3	1	1	1	93	4	337
2017	11 to 20 years in the federal public service	69	23	4	2	1	0	0	93	3	554
2017	More than 20 years in the federal public service	67	27	3	1	0	0	1	95	1	223
2014	Less than 3 years in the federal public service	73	16	2	3	4	0	1	90	7	73
2014	3 to 10 years in the federal public service	68	24	4	3	1	0	0	93	4	440
2014	11 to 20 years in the federal public service	69	23	5	3	1	0	0	92	3	521
2014	More than 20 years in the federal public service	75	19	1	3	2	0	0	94	5	297
2011	Less than 3 years in the federal public service	72	17	3	3	2	0	2	91	6	93
2011	3 to 10 years in the federal public service	68	22	5	3	2	0	1	91	4	617
2011	11 to 20 years in the federal public service	73	19	3	3	1	0	1	93	4	339
2011	More than 20 years in the federal public service	74	21	2	2	1	0	0	95	3	330
2008	Less than 3 years in the federal public service	70	18	5	3	2	0	2	90	5	230
2008	3 to 10 years in the federal public service	69	20	4	4	3	0	1	89	7	636
2008	11 to 20 years in the federal public service	73	18	3	3	2	0	0	92	5	278
2008	More than 20 years in the federal public service	78	14	2	5	0	0	1	93	5	327

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	36	29	5	0	4	11	15	87	6	144
2017	3 to 10 years in the federal public service	31	31	14	7	6	6	5	69	15	336
2017	11 to 20 years in the federal public service	31	30	14	9	7	5	3	67	18	553
2017	More than 20 years in the federal public service	26	37	14	8	6	6	3	70	16	222
2014	Less than 3 years in the federal public service	46	19	6	6	3	5	14	81	12	73
2014	3 to 10 years in the federal public service	32	31	15	9	4	4	5	69	14	440
2014	11 to 20 years in the federal public service	26	34	15	10	7	5	3	65	18	522
2014	More than 20 years in the federal public service	34	35	11	9	4	3	4	74	13	296

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	64	23	5	5	1	1	0	89	6	144
2017	3 to 10 years in the federal public service	53	27	11	5	3	0	0	81	8	337
2017	11 to 20 years in the federal public service	50	31	6	7	5	0	0	82	12	553
2017	More than 20 years in the federal public service	50	30	7	8	4	1	0	81	12	222
2014	Less than 3 years in the federal public service	59	27	3	2	5	2	2	89	8	73
2014	3 to 10 years in the federal public service	46	33	9	8	3	1	0	80	10	439
2014	11 to 20 years in the federal public service	47	31	11	6	4	0	0	79	10	520
2014	More than 20 years in the federal public service	55	27	10	4	3	1	0	83	7	297

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	61	25	4	2	3	5	0	90	6	142
2017	3 to 10 years in the federal public service	40	35	11	9	4	1	0	76	13	337
2017	11 to 20 years in the federal public service	36	42	10	8	4	1	0	78	12	551
2017	More than 20 years in the federal public service	33	44	10	9	3	1	0	78	11	223
2014	Less than 3 years in the federal public service	54	36	3	6	0	0	1	91	6	73
2014	3 to 10 years in the federal public service	31	40	15	9	3	1	1	73	12	440
2014	11 to 20 years in the federal public service	28	43	14	10	2	1	2	73	12	521
2014	More than 20 years in the federal public service	35	41	15	7	1	1	0	77	9	297
2011	Less than 3 years in the federal public service	37	39	12	6	1	4	0	80	7	92
2011	3 to 10 years in the federal public service	32	42	11	10	4	1	0	75	14	617
2011	11 to 20 years in the federal public service	35	38	17	5	3	1	0	74	8	338
2011	More than 20 years in the federal public service	38	41	10	7	2	1	1	80	10	331
2008	Less than 3 years in the federal public service	41	37	9	5	2	4	1	83	8	229
2008	3 to 10 years in the federal public service	36	41	10	9	3	2	0	78	12	636
2008	11 to 20 years in the federal public service	36	44	11	6	3	1	0	80	9	279
2008	More than 20 years in the federal public service	37	44	12	6	1	0	0	81	7	327

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	39	27	4	2	2	24	2	89	5	144
2017	3 to 10 years in the federal public service	30	29	14	10	7	10	0	66	18	337
2017	11 to 20 years in the federal public service	32	34	13	8	5	7	1	72	14	553
2017	More than 20 years in the federal public service	35	36	13	5	4	6	0	76	10	224
2014	Less than 3 years in the federal public service	44	20	5	2	5	15	7	83	10	73
2014	3 to 10 years in the federal public service	25	30	18	11	5	9	1	61	18	439
2014	11 to 20 years in the federal public service	27	34	16	10	5	6	1	66	17	521
2014	More than 20 years in the federal public service	35	31	16	9	2	6	1	71	13	297
2011	Less than 3 years in the federal public service	34	22	13	3	4	23	1	74	9	92
2011	3 to 10 years in the federal public service	29	30	13	11	9	7	0	64	21	617
2011	11 to 20 years in the federal public service	30	35	14	7	6	7	1	70	14	337
2011	More than 20 years in the federal public service	41	30	12	8	4	5	1	75	13	330
2008	Less than 3 years in the federal public service	34	29	12	4	4	15	1	76	10	230
2008	3 to 10 years in the federal public service	36	29	11	9	8	6	1	70	18	635
2008	11 to 20 years in the federal public service	38	33	10	8	5	4	1	75	14	278
2008	More than 20 years in the federal public service	38	34	12	10	3	3	0	75	13	327

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	19	22	4	5	4	38	7	76	17	144
2017	3 to 10 years in the federal public service	13	22	14	14	9	24	4	49	31	337
2017	11 to 20 years in the federal public service	13	28	18	15	7	14	4	51	27	551
2017	More than 20 years in the federal public service	12	30	21	11	7	14	4	52	22	225
2014	Less than 3 years in the federal public service	21	30	6	11	4	18	10	71	22	73
2014	3 to 10 years in the federal public service	11	20	20	15	11	19	3	40	34	439
2014	11 to 20 years in the federal public service	11	24	25	13	9	13	6	43	27	521
2014	More than 20 years in the federal public service	15	30	21	13	6	12	4	53	23	297

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	74	18	3	5	1	0	91	6	144
2017	3 to 10 years in the federal public service	49	37	7	6	1	0	85	8	337
2017	11 to 20 years in the federal public service	49	38	7	4	3	0	87	7	552
2017	More than 20 years in the federal public service	44	42	9	2	3	0	85	5	222
2014	Less than 3 years in the federal public service	69	23	1	5	1	1	93	6	73
2014	3 to 10 years in the federal public service	46	38	11	5	1	0	83	6	440
2014	11 to 20 years in the federal public service	46	39	9	4	2	0	85	7	522
2014	More than 20 years in the federal public service	50	40	6	3	2	0	89	5	297

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	54	31	6	8	0	0	0	85	9	144
2017	3 to 10 years in the federal public service	44	35	10	7	4	1	1	79	11	337
2017	11 to 20 years in the federal public service	42	37	11	7	2	1	0	79	10	555
2017	More than 20 years in the federal public service	40	43	8	7	2	0	0	83	9	224
2014	Less than 3 years in the federal public service	40	34	14	5	0	1	6	80	5	73
2014	3 to 10 years in the federal public service	40	39	13	4	2	0	1	80	6	440
2014	11 to 20 years in the federal public service	38	37	10	10	4	1	0	76	14	521
2014	More than 20 years in the federal public service	47	34	10	6	2	0	0	82	8	297
2011	Less than 3 years in the federal public service	51	31	8	6	4	1	0	83	10	92
2011	3 to 10 years in the federal public service	38	35	12	9	4	1	0	74	14	615
2011	11 to 20 years in the federal public service	38	39	12	7	3	1	0	77	10	338
2011	More than 20 years in the federal public service	41	36	10	7	4	1	1	78	11	331
2008	Less than 3 years in the federal public service	42	34	14	5	4	0	1	76	9	230
2008	3 to 10 years in the federal public service	34	34	12	12	7	1	0	69	19	635
2008	11 to 20 years in the federal public service	34	37	12	9	6	1	0	73	15	279
2008	More than 20 years in the federal public service	41	32	12	8	5	0	1	74	14	327

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	70	19	6	3	1	2	0	91	4	144
2017	3 to 10 years in the federal public service	47	35	11	4	2	2	0	83	6	336
2017	11 to 20 years in the federal public service	50	32	9	5	2	2	0	83	7	554
2017	More than 20 years in the federal public service	49	36	8	5	2	1	0	85	6	224
2014	Less than 3 years in the federal public service	57	25	11	2	0	3	3	86	2	73
2014	3 to 10 years in the federal public service	49	31	12	3	2	2	1	82	5	440
2014	11 to 20 years in the federal public service	44	33	14	4	3	2	0	79	7	522
2014	More than 20 years in the federal public service	47	36	11	2	1	2	1	86	3	297
2011	Less than 3 years in the federal public service	54	36	2	1	2	5	0	94	4	93
2011	3 to 10 years in the federal public service	46	31	10	6	4	3	0	79	10	616
2011	11 to 20 years in the federal public service	45	30	15	6	2	3	0	77	8	339
2011	More than 20 years in the federal public service	46	33	11	5	2	2	1	81	8	331
2008	Less than 3 years in the federal public service	54	26	8	5	3	4	1	83	8	230
2008	3 to 10 years in the federal public service	40	34	12	6	6	2	0	75	13	635
2008	11 to 20 years in the federal public service	45	33	6	9	5	3	0	80	14	278
2008	More than 20 years in the federal public service	48	32	12	4	3	2	0	81	7	327

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	60	33	3	2	2	0	0	93	4	144
2017	3 to 10 years in the federal public service	45	38	10	4	3	1	0	83	7	337
2017	11 to 20 years in the federal public service	47	35	9	6	2	1	0	83	9	555
2017	More than 20 years in the federal public service	41	43	6	6	4	0	0	85	9	225
2014	Less than 3 years in the federal public service	46	39	8	1	0	3	3	91	1	73
2014	3 to 10 years in the federal public service	47	34	12	5	2	0	1	82	7	440
2014	11 to 20 years in the federal public service	44	32	14	6	3	0	0	76	10	522
2014	More than 20 years in the federal public service	53	34	6	4	2	0	0	88	6	296
2011	Less than 3 years in the federal public service	48	35	9	5	1	1	0	84	7	93
2011	3 to 10 years in the federal public service	41	36	11	8	4	1	0	77	12	616
2011	11 to 20 years in the federal public service	39	40	12	6	2	0	0	80	8	338
2011	More than 20 years in the federal public service	48	33	9	6	4	0	0	82	10	330
2008	Less than 3 years in the federal public service	48	33	12	3	3	1	1	82	6	230
2008	3 to 10 years in the federal public service	41	31	13	9	6	0	0	72	15	635
2008	11 to 20 years in the federal public service	41	35	8	8	6	1	0	77	14	279
2008	More than 20 years in the federal public service	46	35	9	8	2	0	0	81	10	327

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	88	9	0	3	0	0	97	3	144
2017	3 to 10 years in the federal public service	83	12	1	2	1	0	96	3	336
2017	11 to 20 years in the federal public service	82	15	1	1	1	0	97	1	554
2017	More than 20 years in the federal public service	78	19	3	0	0	0	97	0	224
2014	Less than 3 years in the federal public service	82	12	1	1	2	1	96	3	73
2014	3 to 10 years in the federal public service	78	16	3	2	1	1	95	3	440
2014	11 to 20 years in the federal public service	80	15	3	1	1	0	96	1	522
2014	More than 20 years in the federal public service	84	14	0	0	1	1	99	1	297
2011	Less than 3 years in the federal public service	87	11	0	0	1	1	99	1	93
2011	3 to 10 years in the federal public service	82	12	3	2	1	1	94	3	617
2011	11 to 20 years in the federal public service	79	16	2	3	0	0	95	3	339
2011	More than 20 years in the federal public service	83	14	1	1	1	0	97	1	331
2008	Less than 3 years in the federal public service	82	11	1	1	2	2	95	4	229
2008	3 to 10 years in the federal public service	83	11	2	2	1	1	95	3	633
2008	11 to 20 years in the federal public service	83	11	2	2	3	0	94	4	279
2008	More than 20 years in the federal public service	88	9	1	2	1	0	97	2	328

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	60	17	5	5	2	3	8	86	8	144
2017	3 to 10 years in the federal public service	54	26	8	5	3	1	2	83	9	335
2017	11 to 20 years in the federal public service	54	25	8	6	4	2	2	82	10	554
2017	More than 20 years in the federal public service	49	29	7	3	3	3	5	86	7	225
2014	Less than 3 years in the federal public service	54	23	7	2	0	3	11	90	3	73
2014	3 to 10 years in the federal public service	46	24	8	6	4	3	7	79	12	440
2014	11 to 20 years in the federal public service	46	27	9	5	5	3	5	79	11	521
2014	More than 20 years in the federal public service	49	26	7	5	3	3	8	84	8	297
2011	Less than 3 years in the federal public service	46	23	7	7	1	10	5	82	10	93
2011	3 to 10 years in the federal public service	43	28	10	7	5	3	5	77	13	617
2011	11 to 20 years in the federal public service	41	31	7	6	5	5	5	80	12	338
2011	More than 20 years in the federal public service	45	27	8	7	3	4	7	81	11	330

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	63	26	4	3	1	3	91	5	144
2017	3 to 10 years in the federal public service	61	25	8	3	3	1	86	6	336
2017	11 to 20 years in the federal public service	56	28	6	6	3	1	85	9	554
2017	More than 20 years in the federal public service	56	30	7	4	2	0	87	6	224

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	70	20	7	1	0	1	91	2	143
2017	3 to 10 years in the federal public service	64	22	8	3	3	1	87	6	337
2017	11 to 20 years in the federal public service	59	24	8	4	4	1	84	8	555
2017	More than 20 years in the federal public service	53	27	12	2	4	2	82	6	224

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	67	19	9	4	1	0	0	86	5	144
2017	3 to 10 years in the federal public service	58	24	10	5	3	0	0	82	8	337
2017	11 to 20 years in the federal public service	55	27	7	6	4	0	0	83	11	554
2017	More than 20 years in the federal public service	49	32	11	4	4	0	0	81	8	225
2014	Less than 3 years in the federal public service	52	31	6	7	0	2	1	86	8	73
2014	3 to 10 years in the federal public service	50	34	8	5	2	0	0	84	7	440
2014	11 to 20 years in the federal public service	46	31	12	5	4	1	0	78	9	521
2014	More than 20 years in the federal public service	52	32	10	4	2	1	0	85	5	297

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	3 to 10 years in the federal public service	31	31	13	7	6	6	6	71	14	68
2017	11 to 20 years in the federal public service	27	38	13	5	4	3	10	75	10	203
2017	More than 20 years in the federal public service	27	41	14	6	5	2	6	74	11	109
2014	3 to 10 years in the federal public service	21	36	12	14	3	7	8	67	19	66
2014	11 to 20 years in the federal public service	24	30	19	11	3	4	8	62	16	185
2014	More than 20 years in the federal public service	25	47	14	5	0	1	8	79	5	148

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	62	21	5	2	0	9	1	92	2	144
2017	3 to 10 years in the federal public service	29	38	14	5	5	9	0	74	11	336
2017	11 to 20 years in the federal public service	22	45	15	8	4	5	0	71	13	555
2017	More than 20 years in the federal public service	25	38	22	4	5	6	0	67	10	223
2014	Less than 3 years in the federal public service	50	28	5	5	0	9	3	89	5	73
2014	3 to 10 years in the federal public service	26	36	18	9	3	8	1	67	13	440
2014	11 to 20 years in the federal public service	21	39	21	9	4	6	0	64	13	521
2014	More than 20 years in the federal public service	26	44	16	6	2	6	0	74	9	297
2011	Less than 3 years in the federal public service	35	33	12	5	1	12	1	79	7	93
2011	3 to 10 years in the federal public service	26	33	19	10	5	7	0	63	16	616
2011	11 to 20 years in the federal public service	21	36	22	9	6	6	0	61	16	339
2011	More than 20 years in the federal public service	24	30	22	8	3	12	0	62	13	330

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	55	28	9	1	1	6	1	89	2	144
2017	3 to 10 years in the federal public service	24	40	15	10	6	4	0	68	16	336
2017	11 to 20 years in the federal public service	20	41	21	10	6	2	0	62	17	555
2017	More than 20 years in the federal public service	23	41	19	9	5	3	0	66	14	224
2014	Less than 3 years in the federal public service	48	26	9	3	3	9	1	83	7	73
2014	3 to 10 years in the federal public service	24	35	21	10	6	4	1	61	17	440
2014	11 to 20 years in the federal public service	18	39	24	13	4	2	0	58	18	522
2014	More than 20 years in the federal public service	24	46	17	7	3	3	0	72	10	297
2011	Less than 3 years in the federal public service	27	35	21	2	5	8	1	69	8	93
2011	3 to 10 years in the federal public service	17	34	24	14	8	3	0	52	23	616
2011	11 to 20 years in the federal public service	17	34	21	18	8	1	0	52	27	338
2011	More than 20 years in the federal public service	18	32	25	13	8	3	0	52	22	330
2008	Less than 3 years in the federal public service	36	37	15	5	2	4	0	77	8	230
2008	3 to 10 years in the federal public service	22	40	18	10	7	3	0	64	18	633
2008	11 to 20 years in the federal public service	21	39	21	9	8	2	0	62	17	279
2008	More than 20 years in the federal public service	27	37	17	10	6	2	0	66	17	327

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	40	33	9	3	2	12	1	83	6	144
2017	3 to 10 years in the federal public service	16	36	21	15	5	7	0	56	21	334
2017	11 to 20 years in the federal public service	14	40	24	12	5	5	0	57	18	555
2017	More than 20 years in the federal public service	11	45	25	9	5	6	0	59	14	225
2014	Less than 3 years in the federal public service	37	29	12	3	1	17	1	80	5	73
2014	3 to 10 years in the federal public service	16	32	22	17	6	6	1	52	25	440
2014	11 to 20 years in the federal public service	12	37	27	12	6	6	0	52	19	522
2014	More than 20 years in the federal public service	16	41	25	9	3	5	0	61	13	297
2011	Less than 3 years in the federal public service	19	35	16	10	5	15	1	64	17	93
2011	3 to 10 years in the federal public service	10	32	29	17	7	5	0	45	25	617
2011	11 to 20 years in the federal public service	9	36	24	19	6	6	0	48	26	339
2011	More than 20 years in the federal public service	11	33	25	16	5	8	0	49	23	330
2008	Less than 3 years in the federal public service	24	38	18	8	2	10	0	70	11	229
2008	3 to 10 years in the federal public service	11	39	23	15	6	6	0	54	22	635
2008	11 to 20 years in the federal public service	8	40	26	13	5	8	0	53	19	277
2008	More than 20 years in the federal public service	16	37	26	13	4	4	0	55	18	326

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	51	25	8	3	3	9	1	84	7	144
2017	3 to 10 years in the federal public service	22	34	18	11	7	8	0	61	20	336
2017	11 to 20 years in the federal public service	21	35	20	14	6	4	0	58	21	554
2017	More than 20 years in the federal public service	22	40	16	7	10	4	0	65	18	225
2014	Less than 3 years in the federal public service	34	27	9	9	6	11	3	72	17	73
2014	3 to 10 years in the federal public service	18	28	23	13	10	8	0	50	25	440
2014	11 to 20 years in the federal public service	17	31	23	15	8	5	0	52	24	521
2014	More than 20 years in the federal public service	21	39	20	9	6	6	0	63	16	297
2011	Less than 3 years in the federal public service	26	36	12	11	0	14	1	73	12	93
2011	3 to 10 years in the federal public service	18	31	19	16	8	8	0	53	26	617
2011	11 to 20 years in the federal public service	16	32	24	15	7	6	0	51	24	338
2011	More than 20 years in the federal public service	21	34	19	11	8	7	0	59	21	330
2008	Less than 3 years in the federal public service	27	38	14	9	4	8	0	71	13	230
2008	3 to 10 years in the federal public service	16	36	19	12	7	10	0	58	21	635
2008	11 to 20 years in the federal public service	16	38	23	12	7	5	0	56	19	278
2008	More than 20 years in the federal public service	24	38	13	14	5	6	0	67	20	326

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	43	31	10	6	2	7	1	81	9	144
2017	3 to 10 years in the federal public service	16	41	18	12	9	3	0	59	22	336
2017	11 to 20 years in the federal public service	17	44	17	15	5	1	0	62	21	554
2017	More than 20 years in the federal public service	18	46	20	9	5	2	0	65	14	224
2014	Less than 3 years in the federal public service	38	27	19	6	2	7	1	70	9	73
2014	3 to 10 years in the federal public service	17	39	18	13	9	3	0	59	23	440
2014	11 to 20 years in the federal public service	16	39	20	16	6	3	0	57	23	521
2014	More than 20 years in the federal public service	25	44	18	8	4	2	0	70	12	295
2011	Less than 3 years in the federal public service	23	38	16	14	5	3	1	63	20	93
2011	3 to 10 years in the federal public service	15	36	19	20	8	2	0	52	29	616
2011	11 to 20 years in the federal public service	16	38	19	16	7	3	0	56	24	339
2011	More than 20 years in the federal public service	15	44	17	16	6	2	0	61	22	330
2008	Less than 3 years in the federal public service	27	39	16	11	2	4	0	69	14	230
2008	3 to 10 years in the federal public service	15	38	18	18	10	1	0	53	28	635
2008	11 to 20 years in the federal public service	16	36	22	16	7	3	0	54	24	277
2008	More than 20 years in the federal public service	21	45	17	12	5	1	0	66	17	327

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	49	33	5	7	2	4	0	85	10	144
2017	3 to 10 years in the federal public service	30	47	14	6	3	1	0	77	9	335
2017	11 to 20 years in the federal public service	28	47	14	8	2	1	0	75	10	553
2017	More than 20 years in the federal public service	24	51	14	9	1	0	0	75	10	225
2014	Less than 3 years in the federal public service	41	32	12	9	0	5	1	78	9	73
2014	3 to 10 years in the federal public service	28	43	17	8	2	1	0	73	10	440
2014	11 to 20 years in the federal public service	26	46	17	7	2	2	0	74	9	522
2014	More than 20 years in the federal public service	34	46	13	4	1	1	0	82	5	297
2011	Less than 3 years in the federal public service	27	43	20	6	0	2	1	73	6	93
2011	3 to 10 years in the federal public service	21	42	18	13	5	1	0	64	18	616
2011	11 to 20 years in the federal public service	22	46	17	9	4	2	0	69	14	338
2011	More than 20 years in the federal public service	22	47	17	9	3	2	0	70	12	329

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	63	29	6	1	0	2	0	93	1	144
2017	3 to 10 years in the federal public service	37	43	13	3	2	3	0	82	5	335
2017	11 to 20 years in the federal public service	41	43	10	3	1	2	0	87	4	555
2017	More than 20 years in the federal public service	37	50	9	1	0	1	0	89	2	223
2014	Less than 3 years in the federal public service	44	36	7	4	0	7	1	88	4	73
2014	3 to 10 years in the federal public service	33	46	12	3	1	4	1	82	5	438
2014	11 to 20 years in the federal public service	37	43	11	5	1	3	1	83	6	522
2014	More than 20 years in the federal public service	39	41	13	1	1	5	0	84	3	296
2011	Less than 3 years in the federal public service	31	46	13	4	0	5	1	82	4	93
2011	3 to 10 years in the federal public service	36	43	11	4	2	5	0	82	6	616
2011	11 to 20 years in the federal public service	35	42	12	4	2	5	0	81	6	337
2011	More than 20 years in the federal public service	36	43	12	2	1	6	0	84	3	330

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	41	30	10	10	2	6	1	77	13	144
2017	3 to 10 years in the federal public service	39	40	9	7	2	2	1	81	10	335
2017	11 to 20 years in the federal public service	48	36	8	4	2	2	1	86	6	554
2017	More than 20 years in the federal public service	51	35	6	4	2	1	0	87	6	225
2014	Less than 3 years in the federal public service	37	28	6	4	8	14	3	78	14	73
2014	3 to 10 years in the federal public service	45	38	7	5	2	2	1	85	7	440
2014	11 to 20 years in the federal public service	44	40	7	4	3	1	1	86	7	522
2014	More than 20 years in the federal public service	53	40	4	1	1	0	0	93	3	297
2011	Less than 3 years in the federal public service	31	38	12	5	3	6	4	77	9	93
2011	3 to 10 years in the federal public service	46	34	9	5	3	2	0	83	8	614
2011	11 to 20 years in the federal public service	47	34	7	4	4	3	1	84	9	339
2011	More than 20 years in the federal public service	52	32	7	5	1	1	1	87	6	330
2008	Less than 3 years in the federal public service	47	27	9	11	3	3	0	76	14	230
2008	3 to 10 years in the federal public service	43	36	10	5	3	2	1	81	9	633
2008	11 to 20 years in the federal public service	43	39	5	4	4	4	1	86	9	279
2008	More than 20 years in the federal public service	52	36	7	3	2	1	1	89	5	328

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	33	27	13	13	3	10	1	67	18	144
2017	3 to 10 years in the federal public service	25	39	16	9	6	5	0	67	16	336
2017	11 to 20 years in the federal public service	30	39	14	10	4	3	1	71	14	552
2017	More than 20 years in the federal public service	30	39	16	7	3	3	1	72	11	225
2014	Less than 3 years in the federal public service	23	32	16	5	4	16	4	68	12	73
2014	3 to 10 years in the federal public service	25	35	22	9	2	6	2	64	12	439
2014	11 to 20 years in the federal public service	24	40	18	8	5	4	1	68	13	522
2014	More than 20 years in the federal public service	33	34	18	7	2	4	1	71	10	297
2011	Less than 3 years in the federal public service	16	28	20	17	2	15	2	53	23	93
2011	3 to 10 years in the federal public service	18	33	23	11	6	8	2	56	19	614
2011	11 to 20 years in the federal public service	15	42	19	10	5	8	1	62	17	339
2011	More than 20 years in the federal public service	25	37	20	7	3	7	2	68	10	330

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	31	19	10	10	3	20	7	68	18	144
2017	3 to 10 years in the federal public service	13	22	24	13	8	15	5	44	27	335
2017	11 to 20 years in the federal public service	15	22	19	14	14	12	3	45	32	552
2017	More than 20 years in the federal public service	15	20	23	9	12	12	8	44	27	224
2014	Less than 3 years in the federal public service	34	14	10	10	0	24	8	71	14	73
2014	3 to 10 years in the federal public service	13	25	21	15	9	13	4	46	29	440
2014	11 to 20 years in the federal public service	11	21	24	14	14	13	2	38	34	522
2014	More than 20 years in the federal public service	17	24	18	12	11	12	6	50	27	297
2011	Less than 3 years in the federal public service	13	23	19	7	4	28	6	54	17	93
2011	3 to 10 years in the federal public service	15	18	20	15	12	16	5	41	33	616
2011	11 to 20 years in the federal public service	12	21	23	13	11	16	4	40	30	339
2011	More than 20 years in the federal public service	16	25	17	13	9	14	7	51	27	330

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	67	17	3	4	0	3	7	93	5	144
2017	3 to 10 years in the federal public service	58	31	6	3	1	1	1	90	3	336
2017	11 to 20 years in the federal public service	57	31	6	3	0	1	1	90	3	553
2017	More than 20 years in the federal public service	57	31	8	2	0	0	2	90	2	224
2014	Less than 3 years in the federal public service	57	27	2	2	2	1	9	93	5	73
2014	3 to 10 years in the federal public service	53	33	8	4	0	1	1	87	4	440
2014	11 to 20 years in the federal public service	52	33	8	4	1	1	2	86	5	522
2014	More than 20 years in the federal public service	59	32	5	3	1	0	0	91	4	297

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	73	18	1	1	0	4	1	97	2	144
2017	3 to 10 years in the federal public service	67	23	5	2	1	2	0	92	3	337
2017	11 to 20 years in the federal public service	69	23	3	1	0	2	2	95	1	555
2017	More than 20 years in the federal public service	65	23	6	2	0	3	2	92	2	225
2014	Less than 3 years in the federal public service	64	19	0	2	0	4	11	97	3	73
2014	3 to 10 years in the federal public service	62	26	6	1	0	3	2	93	1	440
2014	11 to 20 years in the federal public service	65	28	4	1	1	2	1	95	1	522
2014	More than 20 years in the federal public service	65	29	2	1	1	1	1	96	1	297
2011	Less than 3 years in the federal public service	62	22	9	0	0	0	8	91	0	93
2011	3 to 10 years in the federal public service	65	22	6	1	1	2	2	91	3	614
2011	11 to 20 years in the federal public service	65	25	4	2	0	0	3	93	2	338
2011	More than 20 years in the federal public service	66	23	4	2	0	0	4	93	3	328
2008	Less than 3 years in the federal public service	65	21	6	1	0	4	3	92	2	229
2008	3 to 10 years in the federal public service	70	20	5	3	0	1	1	92	3	636
2008	11 to 20 years in the federal public service	68	22	6	2	0	1	1	92	2	279
2008	More than 20 years in the federal public service	65	28	4	0	1	1	2	95	1	325

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	40	27	13	2	3	12	3	78	7	144
2017	3 to 10 years in the federal public service	27	43	12	10	4	4	0	73	15	337
2017	11 to 20 years in the federal public service	26	40	15	11	4	3	0	69	16	553
2017	More than 20 years in the federal public service	29	40	16	9	3	3	0	71	12	223
2014	Less than 3 years in the federal public service	38	27	8	7	3	9	7	77	13	73
2014	3 to 10 years in the federal public service	23	36	18	13	6	3	0	62	20	440
2014	11 to 20 years in the federal public service	22	39	19	13	6	1	0	62	19	520
2014	More than 20 years in the federal public service	25	44	20	5	4	1	1	70	9	297
2011	Less than 3 years in the federal public service	29	32	15	11	2	6	5	68	16	93
2011	3 to 10 years in the federal public service	23	31	21	15	8	2	0	56	23	615
2011	11 to 20 years in the federal public service	20	42	17	13	6	2	0	63	19	338
2011	More than 20 years in the federal public service	22	44	15	9	5	4	1	69	15	328
2008	Less than 3 years in the federal public service	30	37	17	6	2	7	1	73	8	228
2008	3 to 10 years in the federal public service	26	40	16	11	5	2	0	67	16	635
2008	11 to 20 years in the federal public service	23	39	20	11	6	2	0	62	17	278
2008	More than 20 years in the federal public service	28	41	14	11	3	2	0	71	15	327

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	33	29	4	10	5	12	7	76	19	143
2017	3 to 10 years in the federal public service	21	29	16	19	11	3	2	52	31	335
2017	11 to 20 years in the federal public service	17	33	17	17	11	3	1	52	30	554
2017	More than 20 years in the federal public service	16	26	19	17	13	2	7	45	33	225
2014	Less than 3 years in the federal public service	23	19	16	14	8	3	17	52	28	73
2014	3 to 10 years in the federal public service	15	28	16	21	15	4	1	46	37	440
2014	11 to 20 years in the federal public service	12	27	18	22	16	3	1	41	40	522
2014	More than 20 years in the federal public service	18	32	18	17	10	3	3	52	28	297
2011	Less than 3 years in the federal public service	20	20	22	12	13	5	8	46	29	93
2011	3 to 10 years in the federal public service	14	31	18	20	14	2	0	47	35	616
2011	11 to 20 years in the federal public service	13	31	20	18	16	1	1	45	35	338
2011	More than 20 years in the federal public service	16	23	21	16	16	3	5	42	35	328
2008	Less than 3 years in the federal public service	21	38	14	11	6	6	4	65	19	230
2008	3 to 10 years in the federal public service	24	36	11	16	10	2	1	62	27	635
2008	11 to 20 years in the federal public service	14	34	14	19	15	3	2	50	35	279
2008	More than 20 years in the federal public service	13	33	15	18	16	1	4	48	36	326

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	37	34	15	5	2	6	1	77	7	142
2017	3 to 10 years in the federal public service	24	42	19	6	3	5	0	70	10	336
2017	11 to 20 years in the federal public service	23	44	19	7	4	3	0	69	11	552
2017	More than 20 years in the federal public service	21	42	23	6	3	5	0	66	10	223

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	53	28	7	2	2	7	0	88	5	143
2017	3 to 10 years in the federal public service	41	35	12	5	2	6	0	80	7	336
2017	11 to 20 years in the federal public service	42	38	11	4	1	5	0	83	5	553
2017	More than 20 years in the federal public service	38	46	10	1	1	3	0	87	3	224
2014	Less than 3 years in the federal public service	56	25	9	2	2	5	1	87	4	73
2014	3 to 10 years in the federal public service	39	38	14	2	1	6	0	82	3	440
2014	11 to 20 years in the federal public service	39	37	14	2	1	5	0	81	4	522
2014	More than 20 years in the federal public service	45	42	8	1	1	2	0	90	2	297

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	66	25	4	3	1	1	0	92	4	144
2017	3 to 10 years in the federal public service	42	46	6	3	1	2	0	89	4	333
2017	11 to 20 years in the federal public service	39	44	9	5	1	1	0	84	7	555
2017	More than 20 years in the federal public service	36	50	11	2	0	1	0	87	2	225
2014	Less than 3 years in the federal public service	66	21	7	1	3	0	1	89	4	73
2014	3 to 10 years in the federal public service	38	42	12	3	1	3	0	83	4	440
2014	11 to 20 years in the federal public service	38	40	13	4	2	3	0	80	6	522
2014	More than 20 years in the federal public service	46	42	8	1	1	1	0	90	2	297
2011	Less than 3 years in the federal public service	45	33	9	5	0	6	1	85	5	93
2011	3 to 10 years in the federal public service	34	44	11	5	3	3	0	80	9	616
2011	11 to 20 years in the federal public service	31	43	15	5	3	4	0	77	8	339
2011	More than 20 years in the federal public service	35	39	14	6	3	3	1	77	9	330

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	74	21	4	1	0	0	0	96	1	144
2017	3 to 10 years in the federal public service	51	40	6	2	1	1	0	91	3	337
2017	11 to 20 years in the federal public service	48	42	6	3	2	0	0	90	5	554
2017	More than 20 years in the federal public service	45	41	8	4	2	0	0	86	6	225
2014	Less than 3 years in the federal public service	75	19	2	1	2	0	1	95	3	73
2014	3 to 10 years in the federal public service	48	41	9	2	0	0	0	89	2	439
2014	11 to 20 years in the federal public service	41	44	11	2	2	0	0	86	4	520
2014	More than 20 years in the federal public service	55	38	5	1	0	0	0	93	2	296
2011	Less than 3 years in the federal public service	59	27	9	2	0	1	1	88	2	93
2011	3 to 10 years in the federal public service	41	42	11	3	2	0	0	84	5	616
2011	11 to 20 years in the federal public service	34	46	13	4	2	1	0	81	6	338
2011	More than 20 years in the federal public service	40	42	11	4	3	1	0	82	7	329
2008	Less than 3 years in the federal public service	57	35	4	2	2	0	0	92	4	230
2008	3 to 10 years in the federal public service	41	42	8	5	2	1	0	84	8	636
2008	11 to 20 years in the federal public service	34	48	12	4	2	0	0	82	5	278
2008	More than 20 years in the federal public service	42	39	11	6	2	0	0	82	7	325

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	70	22	4	2	1	2	0	93	3	144
2017	3 to 10 years in the federal public service	50	32	13	3	2	0	0	82	5	336
2017	11 to 20 years in the federal public service	47	36	10	4	3	1	0	83	7	549
2017	More than 20 years in the federal public service	49	33	13	3	2	1	0	82	5	223
2014	Less than 3 years in the federal public service	58	28	5	6	0	1	1	88	6	73
2014	3 to 10 years in the federal public service	37	42	15	4	1	1	0	79	6	440
2014	11 to 20 years in the federal public service	35	42	16	4	2	1	0	78	6	522
2014	More than 20 years in the federal public service	46	38	11	4	1	0	0	84	5	297
2011	Less than 3 years in the federal public service	50	27	14	9	0	0	1	78	9	93
2011	3 to 10 years in the federal public service	31	39	18	7	4	1	0	70	12	615
2011	11 to 20 years in the federal public service	27	45	17	6	3	1	0	73	9	337
2011	More than 20 years in the federal public service	29	37	18	10	4	0	1	67	14	331

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	69	25	2	2	1	1	0	95	3	144
2017	3 to 10 years in the federal public service	46	36	12	5	2	0	0	82	7	337
2017	11 to 20 years in the federal public service	43	40	9	5	3	0	0	83	8	553
2017	More than 20 years in the federal public service	41	40	14	3	1	0	0	81	4	225
2014	Less than 3 years in the federal public service	56	32	5	4	0	1	1	91	4	73
2014	3 to 10 years in the federal public service	36	44	14	5	1	0	0	80	6	439
2014	11 to 20 years in the federal public service	33	45	14	5	2	1	0	79	7	521
2014	More than 20 years in the federal public service	46	39	9	4	2	0	0	86	6	297
2011	Less than 3 years in the federal public service	42	35	14	8	0	0	1	78	8	93
2011	3 to 10 years in the federal public service	28	43	17	8	4	0	0	71	11	616
2011	11 to 20 years in the federal public service	26	48	15	8	2	1	0	75	10	339
2011	More than 20 years in the federal public service	28	41	19	9	3	0	0	69	12	331
2008	Less than 3 years in the federal public service	54	31	7	5	2	1	0	87	6	230
2008	3 to 10 years in the federal public service	36	41	12	8	3	0	0	77	10	636
2008	11 to 20 years in the federal public service	38	41	13	6	3	0	0	79	9	278
2008	More than 20 years in the federal public service	45	36	10	6	3	0	0	81	8	327

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	46	23	7	9	4	9	0	77	15	143
2017	3 to 10 years in the federal public service	45	24	15	7	4	4	0	72	12	336
2017	11 to 20 years in the federal public service	41	30	14	7	6	3	0	73	13	551
2017	More than 20 years in the federal public service	43	25	18	5	2	5	2	73	8	223
2014	Less than 3 years in the federal public service	47	25	10	5	1	9	4	81	7	73
2014	3 to 10 years in the federal public service	38	26	19	10	4	3	0	66	14	440
2014	11 to 20 years in the federal public service	36	31	17	8	4	4	0	70	13	522
2014	More than 20 years in the federal public service	44	28	14	6	4	3	1	76	10	296
2011	Less than 3 years in the federal public service	41	25	13	7	5	4	5	72	13	93
2011	3 to 10 years in the federal public service	34	26	17	11	8	4	0	63	19	616
2011	11 to 20 years in the federal public service	30	33	18	10	5	4	0	65	16	337
2011	More than 20 years in the federal public service	36	29	14	11	5	2	2	68	17	331
2008	Less than 3 years in the federal public service	40	23	15	8	5	7	1	69	14	230
2008	3 to 10 years in the federal public service	35	26	17	11	6	4	0	64	18	635
2008	11 to 20 years in the federal public service	34	29	14	10	5	6	1	68	16	277
2008	More than 20 years in the federal public service	43	27	13	7	4	4	1	74	12	327

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Less than 3 years in the federal public service	39	26	35	144
2017	3 to 10 years in the federal public service	32	35	33	337
2017	11 to 20 years in the federal public service	33	38	28	553
2017	More than 20 years in the federal public service	30	44	26	225
2014	Less than 3 years in the federal public service	36	30	34	73
2014	3 to 10 years in the federal public service	36	29	35	440
2014	11 to 20 years in the federal public service	34	33	33	522
2014	More than 20 years in the federal public service	30	42	28	296
2011	Less than 3 years in the federal public service	44	24	32	91
2011	3 to 10 years in the federal public service	39	30	31	616
2011	11 to 20 years in the federal public service	37	33	30	339
2011	More than 20 years in the federal public service	38	40	22	331

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Less than 3 years in the federal public service	0	16	16	4	60	4	56
2017	3 to 10 years in the federal public service	1	35	33	12	8	11	109
2017	11 to 20 years in the federal public service	7	38	36	3	5	12	185
2017	More than 20 years in the federal public service	49	14	30	0	2	6	68
2014	Less than 3 years in the federal public service	3	19	33	12	9999	34	27
2014	3 to 10 years in the federal public service	2	43	35	7	9999	14	158
2014	11 to 20 years in the federal public service	4	41	40	7	9999	10	177
2014	More than 20 years in the federal public service	52	20	24	3	9999	1	88
2011	Less than 3 years in the federal public service	0	29	30	15	9999	26	39
2011	3 to 10 years in the federal public service	2	40	44	6	9999	8	243
2011	11 to 20 years in the federal public service	9	33	50	5	9999	4	125
2011	More than 20 years in the federal public service	59	13	22	1	9999	6	125

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in the federal public service	4	96	144
2017	3 to 10 years in the federal public service	13	87	336
2017	11 to 20 years in the federal public service	18	82	554
2017	More than 20 years in the federal public service	12	88	224
2014	Less than 3 years in the federal public service	7	93	73
2014	3 to 10 years in the federal public service	15	85	440
2014	11 to 20 years in the federal public service	22	78	521
2014	More than 20 years in the federal public service	15	85	297

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	58	44
2017	11 to 20 years in the federal public service	40	99
2017	More than 20 years in the federal public service	49	26
2014	3 to 10 years in the federal public service	41	64
2014	11 to 20 years in the federal public service	40	114
2014	More than 20 years in the federal public service	38	41

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	58	44
2017	11 to 20 years in the federal public service	78	99
2017	More than 20 years in the federal public service	65	26
2014	3 to 10 years in the federal public service	65	64
2014	11 to 20 years in the federal public service	72	114
2014	More than 20 years in the federal public service	59	41

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	5	99
2014	11 to 20 years in the federal public service	5	114
2014	More than 20 years in the federal public service	12	41

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	44
2017	11 to 20 years in the federal public service	99
2017	More than 20 years in the federal public service	26
2014	3 to 10 years in the federal public service	64
2014	11 to 20 years in the federal public service	114
2014	More than 20 years in the federal public service	41

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	More than 20 years in the federal public service	0	26

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	18	44
2017	More than 20 years in the federal public service	0	26

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	99

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	30	44
2017	11 to 20 years in the federal public service	42	99
2017	More than 20 years in the federal public service	35	26
2014	3 to 10 years in the federal public service	34	65
2014	11 to 20 years in the federal public service	41	114
2014	More than 20 years in the federal public service	42	42

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	37	44
2017	11 to 20 years in the federal public service	45	99
2017	More than 20 years in the federal public service	38	26
2014	3 to 10 years in the federal public service	47	65
2014	11 to 20 years in the federal public service	49	114
2014	More than 20 years in the federal public service	56	42

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	40	44
2017	11 to 20 years in the federal public service	48	99
2017	More than 20 years in the federal public service	32	26
2014	3 to 10 years in the federal public service	38	65
2014	11 to 20 years in the federal public service	46	114
2014	More than 20 years in the federal public service	27	42

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	42	44
2017	11 to 20 years in the federal public service	45	99
2017	More than 20 years in the federal public service	38	26
2014	3 to 10 years in the federal public service	39	65
2014	11 to 20 years in the federal public service	44	114
2014	More than 20 years in the federal public service	31	42

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	26	44
2017	11 to 20 years in the federal public service	29	99
2017	More than 20 years in the federal public service	24	26
2014	3 to 10 years in the federal public service	24	65
2014	11 to 20 years in the federal public service	25	114
2014	More than 20 years in the federal public service	13	42

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	63	44
2017	11 to 20 years in the federal public service	62	99
2017	More than 20 years in the federal public service	53	26
2014	3 to 10 years in the federal public service	57	65
2014	11 to 20 years in the federal public service	55	114
2014	More than 20 years in the federal public service	52	42

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	26	44
2017	11 to 20 years in the federal public service	34	99
2017	More than 20 years in the federal public service	22	26
2014	3 to 10 years in the federal public service	43	65
2014	11 to 20 years in the federal public service	31	114
2014	More than 20 years in the federal public service	19	42

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	44
2014	More than 20 years in the federal public service	0	42

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	5	99
2017	More than 20 years in the federal public service	0	26
2014	3 to 10 years in the federal public service	10	65

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	13	99
2017	More than 20 years in the federal public service	0	26
2014	3 to 10 years in the federal public service	10	65
2014	11 to 20 years in the federal public service	6	114
2014	More than 20 years in the federal public service	13	42

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	43	44
2017	11 to 20 years in the federal public service	45	99
2017	More than 20 years in the federal public service	39	26
2014	3 to 10 years in the federal public service	45	65
2014	11 to 20 years in the federal public service	43	114
2014	More than 20 years in the federal public service	37	42

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	25	44
2017	11 to 20 years in the federal public service	25	99
2017	More than 20 years in the federal public service	29	26
2014	3 to 10 years in the federal public service	23	65
2014	11 to 20 years in the federal public service	25	114
2014	More than 20 years in the federal public service	16	42

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	11	44
2017	11 to 20 years in the federal public service	20	99
2014	3 to 10 years in the federal public service	7	65
2014	11 to 20 years in the federal public service	14	114
2014	More than 20 years in the federal public service	17	42

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	60	44
2017	11 to 20 years in the federal public service	61	99
2017	More than 20 years in the federal public service	62	26
2014	3 to 10 years in the federal public service	50	65
2014	11 to 20 years in the federal public service	64	114
2014	More than 20 years in the federal public service	67	42

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	36	44
2017	11 to 20 years in the federal public service	34	99
2017	More than 20 years in the federal public service	32	26
2014	3 to 10 years in the federal public service	33	65
2014	11 to 20 years in the federal public service	33	114
2014	More than 20 years in the federal public service	29	42

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	21	44
2017	11 to 20 years in the federal public service	13	99
2014	3 to 10 years in the federal public service	11	65
2014	11 to 20 years in the federal public service	11	114

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	16	99
2014	3 to 10 years in the federal public service	15	65
2014	11 to 20 years in the federal public service	19	114

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	22	99
2014	3 to 10 years in the federal public service	23	65
2014	11 to 20 years in the federal public service	18	114
2014	More than 20 years in the federal public service	19	42

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	44
2017	More than 20 years in the federal public service	26
2014	3 to 10 years in the federal public service	65

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	16	44
2017	11 to 20 years in the federal public service	18	99
2017	More than 20 years in the federal public service	19	26
2014	3 to 10 years in the federal public service	13	65
2014	11 to 20 years in the federal public service	21	114
2014	More than 20 years in the federal public service	12	42

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	18	99
2014	3 to 10 years in the federal public service	20	65
2014	11 to 20 years in the federal public service	15	114

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	25	44
2017	11 to 20 years in the federal public service	20	99
2017	More than 20 years in the federal public service	27	26
2014	3 to 10 years in the federal public service	17	65
2014	11 to 20 years in the federal public service	16	114
2014	More than 20 years in the federal public service	21	42

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	12	96
2014	3 to 10 years in the federal public service	15	65
2014	11 to 20 years in the federal public service	8	111
2014	More than 20 years in the federal public service	13	41

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	17	44
2017	11 to 20 years in the federal public service	17	96
2014	3 to 10 years in the federal public service	13	65
2014	11 to 20 years in the federal public service	18	111
2014	More than 20 years in the federal public service	17	41

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	10	96
2014	3 to 10 years in the federal public service	9	65
2014	11 to 20 years in the federal public service	8	111

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	8	96
2014	3 to 10 years in the federal public service	9	65
2014	11 to 20 years in the federal public service	11	111

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	11	44
2017	11 to 20 years in the federal public service	11	96
2017	More than 20 years in the federal public service	19	26
2014	3 to 10 years in the federal public service	11	65
2014	11 to 20 years in the federal public service	17	111

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	18	96
2014	11 to 20 years in the federal public service	11	111
2014	More than 20 years in the federal public service	12	41

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	22	44
2017	11 to 20 years in the federal public service	18	96
2014	3 to 10 years in the federal public service	15	65
2014	11 to 20 years in the federal public service	12	111
2014	More than 20 years in the federal public service	16	41

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	11	44
2017	11 to 20 years in the federal public service	7	96
2014	11 to 20 years in the federal public service	6	111

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	20	96
2017	More than 20 years in the federal public service	0	26
2014	3 to 10 years in the federal public service	15	65
2014	11 to 20 years in the federal public service	16	111

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	37	44
2017	11 to 20 years in the federal public service	41	96
2017	More than 20 years in the federal public service	37	26
2014	3 to 10 years in the federal public service	27	65
2014	11 to 20 years in the federal public service	34	111
2014	More than 20 years in the federal public service	19	41

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	13	44
2017	11 to 20 years in the federal public service	9	96
2014	3 to 10 years in the federal public service	16	65
2014	11 to 20 years in the federal public service	13	111

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	47	44
2017	11 to 20 years in the federal public service	56	96
2017	More than 20 years in the federal public service	42	26
2014	3 to 10 years in the federal public service	49	65
2014	11 to 20 years in the federal public service	50	111
2014	More than 20 years in the federal public service	34	41

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	44
2017	More than 20 years in the federal public service	26
2014	More than 20 years in the federal public service	41

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	65	44
2017	11 to 20 years in the federal public service	50	96
2017	More than 20 years in the federal public service	30	26
2014	3 to 10 years in the federal public service	50	65
2014	11 to 20 years in the federal public service	50	111
2014	More than 20 years in the federal public service	50	41

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	44
2017	More than 20 years in the federal public service	0	26

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	18	44
2017	11 to 20 years in the federal public service	10	96
2014	3 to 10 years in the federal public service	13	65
2014	11 to 20 years in the federal public service	7	111

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	3 to 10 years in the federal public service	82	18	44
2017	11 to 20 years in the federal public service	88	12	98
2017	More than 20 years in the federal public service	96	4	26

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	16	8	7	0	1	46	22	74	3	144
2017	3 to 10 years in the federal public service	12	19	15	5	5	36	8	56	17	335
2017	11 to 20 years in the federal public service	13	17	18	7	5	31	7	50	21	555
2017	More than 20 years in the federal public service	13	21	20	6	4	32	5	53	15	224
2014	Less than 3 years in the federal public service	28	7	6	1	1	37	20	81	5	73
2014	3 to 10 years in the federal public service	11	13	17	6	6	37	10	45	22	439
2014	11 to 20 years in the federal public service	12	16	20	6	5	34	7	48	18	521
2014	More than 20 years in the federal public service	18	24	14	5	3	28	8	65	13	297

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	39	27	8	0	1	22	2	88	2	144
2017	3 to 10 years in the federal public service	24	37	17	4	4	13	1	71	9	335
2017	11 to 20 years in the federal public service	28	35	17	5	4	10	1	71	10	554
2017	More than 20 years in the federal public service	32	34	17	6	2	8	1	72	9	223
2014	Less than 3 years in the federal public service	42	15	9	1	1	28	5	84	3	73
2014	3 to 10 years in the federal public service	25	29	18	5	3	18	2	67	10	439
2014	11 to 20 years in the federal public service	23	33	23	3	3	14	1	65	8	521
2014	More than 20 years in the federal public service	35	35	15	3	1	10	1	79	5	296
2011	Less than 3 years in the federal public service	34	32	12	4	1	15	1	79	6	93
2011	3 to 10 years in the federal public service	28	37	17	6	3	9	0	72	10	617
2011	11 to 20 years in the federal public service	29	35	15	8	3	10	0	71	12	338
2011	More than 20 years in the federal public service	33	36	14	5	1	9	1	77	7	329

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	18	26	6	9	10	8	22	63	28	144
2017	3 to 10 years in the federal public service	21	46	17	8	3	1	4	70	12	337
2017	11 to 20 years in the federal public service	27	52	9	4	1	1	6	85	5	554
2017	More than 20 years in the federal public service	27	49	10	1	0	0	13	87	2	225
2014	Less than 3 years in the federal public service	7	28	13	13	8	8	25	51	30	73
2014	3 to 10 years in the federal public service	19	49	15	9	1	3	4	73	10	440
2014	11 to 20 years in the federal public service	25	49	14	5	1	1	5	79	6	521
2014	More than 20 years in the federal public service	26	49	8	1	0	0	15	89	2	297
2011	Less than 3 years in the federal public service	12	31	10	20	3	7	16	56	31	93
2011	3 to 10 years in the federal public service	21	53	13	8	1	1	2	77	10	617
2011	11 to 20 years in the federal public service	22	55	11	3	1	0	8	84	4	338
2011	More than 20 years in the federal public service	29	47	9	2	1	1	11	86	4	329
2008	Less than 3 years in the federal public service	8	37	16	16	12	4	7	51	31	230
2008	3 to 10 years in the federal public service	22	49	13	10	1	1	4	75	11	633
2008	11 to 20 years in the federal public service	22	51	10	5	1	1	10	82	7	279
2008	More than 20 years in the federal public service	35	47	6	2	0	0	9	90	3	327

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	11	9	8	3	1	34	33	62	14	143
2017	3 to 10 years in the federal public service	8	22	19	5	3	35	8	53	13	337
2017	11 to 20 years in the federal public service	9	21	21	3	2	31	13	53	10	553
2017	More than 20 years in the federal public service	9	23	22	1	3	27	15	55	7	223
2014	Less than 3 years in the federal public service	3	9	15	3	4	34	32	35	21	73
2014	3 to 10 years in the federal public service	6	18	22	6	2	33	13	44	16	440
2014	11 to 20 years in the federal public service	7	16	25	5	4	32	11	40	16	522
2014	More than 20 years in the federal public service	10	13	23	4	3	29	16	44	13	297
2011	Less than 3 years in the federal public service	6	9	13	5	1	40	26	44	19	93
2011	3 to 10 years in the federal public service	8	18	24	6	4	31	10	43	17	617
2011	11 to 20 years in the federal public service	7	23	19	4	3	32	12	53	13	338
2011	More than 20 years in the federal public service	11	22	20	5	2	26	15	55	11	329

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	38	15	4	0	1	20	21	91	2	143
2017	3 to 10 years in the federal public service	40	36	7	2	1	9	4	89	3	337
2017	11 to 20 years in the federal public service	44	33	8	2	1	7	6	88	3	552
2017	More than 20 years in the federal public service	33	36	10	1	0	6	14	86	2	225
2014	Less than 3 years in the federal public service	27	13	9	0	0	24	27	81	0	73
2014	3 to 10 years in the federal public service	35	35	12	3	1	10	4	81	5	440
2014	11 to 20 years in the federal public service	34	35	14	3	1	8	5	79	5	521
2014	More than 20 years in the federal public service	33	35	11	1	0	6	14	85	2	297
2011	Less than 3 years in the federal public service	28	24	14	0	0	19	15	79	0	93
2011	3 to 10 years in the federal public service	37	38	9	3	1	9	3	85	5	617
2011	11 to 20 years in the federal public service	31	36	9	2	1	12	9	86	3	338
2011	More than 20 years in the federal public service	36	34	8	1	1	8	11	87	3	329
2008	Less than 3 years in the federal public service	32	27	12	2	0	20	7	81	3	229
2008	3 to 10 years in the federal public service	35	34	12	3	1	10	4	81	5	635
2008	11 to 20 years in the federal public service	29	44	8	3	1	6	9	86	5	278
2008	More than 20 years in the federal public service	38	35	12	2	0	3	10	83	3	327

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	33	10	6	0	0	29	22	88	0	144
2017	3 to 10 years in the federal public service	32	37	10	3	1	14	4	83	5	337
2017	11 to 20 years in the federal public service	34	33	12	3	1	10	6	81	5	555
2017	More than 20 years in the federal public service	28	37	11	3	0	9	12	83	4	225
2014	Less than 3 years in the federal public service	26	15	7	0	0	27	25	85	0	73
2014	3 to 10 years in the federal public service	28	33	15	5	0	14	4	75	7	440
2014	11 to 20 years in the federal public service	27	36	16	4	1	12	5	75	6	521
2014	More than 20 years in the federal public service	27	32	14	3	1	11	13	78	4	297
2011	Less than 3 years in the federal public service	24	25	10	2	1	24	14	79	5	93
2011	3 to 10 years in the federal public service	29	39	13	2	1	13	3	81	3	617
2011	11 to 20 years in the federal public service	26	37	12	4	1	13	8	79	6	338
2011	More than 20 years in the federal public service	29	33	11	2	2	12	11	80	5	328
2008	Less than 3 years in the federal public service	39	31	6	3	1	15	5	87	5	230
2008	3 to 10 years in the federal public service	34	32	14	5	2	10	3	76	8	635
2008	11 to 20 years in the federal public service	31	38	12	3	2	6	8	81	6	279
2008	More than 20 years in the federal public service	38	31	10	10	1	3	8	77	12	327

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	3 to 10 years in the federal public service	7	93	335
2017	11 to 20 years in the federal public service	6	94	553
2017	More than 20 years in the federal public service	5	95	225
2014	3 to 10 years in the federal public service	7	93	440
2014	11 to 20 years in the federal public service	6	94	521
2014	More than 20 years in the federal public service	3	97	296

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	28	24
2017	11 to 20 years in the federal public service	33	34
2014	3 to 10 years in the federal public service	31	28
2014	11 to 20 years in the federal public service	36	33

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	79	24
2017	11 to 20 years in the federal public service	91	34
2017	More than 20 years in the federal public service	100	12
2014	3 to 10 years in the federal public service	87	28
2014	11 to 20 years in the federal public service	76	33
2014	More than 20 years in the federal public service	81	10

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	Total responses
2017	11 to 20 years in the federal public service	34
2017	More than 20 years in the federal public service	12
2014	11 to 20 years in the federal public service	33
2014	More than 20 years in the federal public service	10

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	24
2017	11 to 20 years in the federal public service	34
2017	More than 20 years in the federal public service	12
2014	3 to 10 years in the federal public service	28
2014	11 to 20 years in the federal public service	33
2014	More than 20 years in the federal public service	10

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	More than 20 years in the federal public service	0	12
2014	More than 20 years in the federal public service	0	10

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	24
2014	11 to 20 years in the federal public service	33
2014	More than 20 years in the federal public service	10

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	More than 20 years in the federal public service	0	12
2014	3 to 10 years in the federal public service	0	28

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	39	24
2017	11 to 20 years in the federal public service	26	34
2017	More than 20 years in the federal public service	0	12
2014	11 to 20 years in the federal public service	21	33

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	20	24
2017	11 to 20 years in the federal public service	29	34
2017	More than 20 years in the federal public service	0	12
2014	3 to 10 years in the federal public service	22	28
2014	11 to 20 years in the federal public service	24	33
2014	More than 20 years in the federal public service	0	10

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	19	24

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	24
2017	More than 20 years in the federal public service	12
2014	3 to 10 years in the federal public service	28
2014	More than 20 years in the federal public service	10

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	33	24
2017	11 to 20 years in the federal public service	23	34
2014	3 to 10 years in the federal public service	34	28

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	27	24
2017	11 to 20 years in the federal public service	27	34

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	24
2017	More than 20 years in the federal public service	12
2014	3 to 10 years in the federal public service	28
2014	More than 20 years in the federal public service	10

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	24
2017	11 to 20 years in the federal public service	34
2017	More than 20 years in the federal public service	12

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	24
2017	11 to 20 years in the federal public service	34
2017	More than 20 years in the federal public service	12
2014	3 to 10 years in the federal public service	28
2014	More than 20 years in the federal public service	10

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	30	34
2017	More than 20 years in the federal public service	0	12
2014	3 to 10 years in the federal public service	17	28
2014	11 to 20 years in the federal public service	25	33
2014	More than 20 years in the federal public service	0	10

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	24
2017	11 to 20 years in the federal public service	34
2017	More than 20 years in the federal public service	12

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	24	34
2017	More than 20 years in the federal public service	0	12
2014	11 to 20 years in the federal public service	15	33

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	24
2017	11 to 20 years in the federal public service	34
2014	3 to 10 years in the federal public service	28
2014	11 to 20 years in the federal public service	33
2014	More than 20 years in the federal public service	10

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	29	24
2017	11 to 20 years in the federal public service	18	34
2017	More than 20 years in the federal public service	59	12
2014	3 to 10 years in the federal public service	33	28
2014	11 to 20 years in the federal public service	28	33
2014	More than 20 years in the federal public service	47	10

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	53	24
2017	11 to 20 years in the federal public service	39	34
2014	3 to 10 years in the federal public service	17	28
2014	11 to 20 years in the federal public service	36	33

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	19	24
2017	11 to 20 years in the federal public service	17	34
2014	3 to 10 years in the federal public service	20	28
2014	More than 20 years in the federal public service	0	10

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	20	34
2017	More than 20 years in the federal public service	0	12
2014	11 to 20 years in the federal public service	22	33
2014	More than 20 years in the federal public service	0	10

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	More than 20 years in the federal public service	0	12
2014	3 to 10 years in the federal public service	0	28
2014	11 to 20 years in the federal public service	14	33

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	Total responses
2017	More than 20 years in the federal public service	12
2014	3 to 10 years in the federal public service	28
2014	More than 20 years in the federal public service	10

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	15	34
2014	More than 20 years in the federal public service	0	10

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	More than 20 years in the federal public service	0	12

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	32	24
2017	11 to 20 years in the federal public service	41	34
2017	More than 20 years in the federal public service	49	12
2014	3 to 10 years in the federal public service	59	28
2014	11 to 20 years in the federal public service	46	33
2014	More than 20 years in the federal public service	71	10

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	22
2014	More than 20 years in the federal public service	0	10

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	22
2017	More than 20 years in the federal public service	12
2014	More than 20 years in the federal public service	10

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	22
2014	3 to 10 years in the federal public service	28
2014	More than 20 years in the federal public service	10

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	22
2017	11 to 20 years in the federal public service	15	33
2017	More than 20 years in the federal public service	0	12
2014	3 to 10 years in the federal public service	0	28
2014	More than 20 years in the federal public service	0	10

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	More than 20 years in the federal public service	0	12

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	More than 20 years in the federal public service	0	12
2014	More than 20 years in the federal public service	0	10

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	More than 20 years in the federal public service	0	12
2014	11 to 20 years in the federal public service	19	31

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	38	22
2017	11 to 20 years in the federal public service	24	33
2014	3 to 10 years in the federal public service	24	28
2014	11 to 20 years in the federal public service	47	31

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	22
2014	3 to 10 years in the federal public service	0	28

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	58	22
2017	11 to 20 years in the federal public service	49	33
2014	3 to 10 years in the federal public service	39	28
2014	11 to 20 years in the federal public service	50	31

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	22
2017	More than 20 years in the federal public service	12
2014	3 to 10 years in the federal public service	28
2014	11 to 20 years in the federal public service	31
2014	More than 20 years in the federal public service	10

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	81	22
2017	11 to 20 years in the federal public service	58	33
2017	More than 20 years in the federal public service	67	12
2014	3 to 10 years in the federal public service	75	28
2014	11 to 20 years in the federal public service	62	31
2014	More than 20 years in the federal public service	90	10

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	22
2017	More than 20 years in the federal public service	0	12

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	3 to 10 years in the federal public service	86	14	24
2017	11 to 20 years in the federal public service	97	3	34
2017	More than 20 years in the federal public service	100	0	12

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	19	10	10	0	1	43	17	72	4	144
2017	3 to 10 years in the federal public service	14	16	19	2	2	39	9	57	7	335
2017	11 to 20 years in the federal public service	15	19	17	2	2	38	6	61	9	555
2017	More than 20 years in the federal public service	12	22	17	3	2	37	6	61	9	225
2014	Less than 3 years in the federal public service	24	8	2	2	0	46	17	88	6	73
2014	3 to 10 years in the federal public service	11	13	20	3	1	43	9	49	9	440
2014	11 to 20 years in the federal public service	13	13	21	2	1	42	9	51	6	522
2014	More than 20 years in the federal public service	19	17	21	0	1	37	6	62	2	296

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	42	26	7	0	0	22	2	90	1	144
2017	3 to 10 years in the federal public service	26	38	14	1	2	17	2	79	4	336
2017	11 to 20 years in the federal public service	30	37	15	2	2	13	1	78	5	553
2017	More than 20 years in the federal public service	33	36	14	2	3	10	2	78	6	223
2014	Less than 3 years in the federal public service	45	18	3	0	2	26	7	93	3	73
2014	3 to 10 years in the federal public service	24	34	16	2	1	21	2	76	4	440
2014	11 to 20 years in the federal public service	25	32	19	3	1	18	2	72	5	521
2014	More than 20 years in the federal public service	34	36	15	1	1	13	0	80	2	297
2011	Less than 3 years in the federal public service	35	37	7	3	1	17	1	87	4	93
2011	3 to 10 years in the federal public service	34	35	13	3	2	12	0	79	6	617
2011	11 to 20 years in the federal public service	32	38	12	3	1	12	0	81	5	339
2011	More than 20 years in the federal public service	34	40	12	2	0	12	1	85	2	330

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	20	21	21	12	22	0	3	43	35	144
2017	3 to 10 years in the federal public service	14	17	23	17	28	0	1	32	45	337
2017	11 to 20 years in the federal public service	23	20	21	16	18	0	2	44	34	551
2017	More than 20 years in the federal public service	24	24	21	16	13	1	2	50	29	225

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	30	29	26	7	5	2	61	12	144
2017	3 to 10 years in the federal public service	19	27	25	15	12	0	47	28	337
2017	11 to 20 years in the federal public service	10	27	31	18	13	1	37	31	554
2017	More than 20 years in the federal public service	12	26	28	18	16	0	38	34	225

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	46	24	17	7	4	0	2	72	11	143
2017	3 to 10 years in the federal public service	26	29	22	14	8	0	2	56	22	335
2017	11 to 20 years in the federal public service	12	26	28	19	13	0	2	39	32	553
2017	More than 20 years in the federal public service	12	32	24	20	11	1	0	44	31	225

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	43	24	19	7	3	1	2	70	10	144
2017	3 to 10 years in the federal public service	20	27	21	17	14	0	1	48	31	337
2017	11 to 20 years in the federal public service	13	24	26	21	14	0	2	38	35	554
2017	More than 20 years in the federal public service	13	20	33	15	16	0	1	34	32	225

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	55	21	8	3	3	1	10	85	7	144
2017	3 to 10 years in the federal public service	45	25	11	7	6	0	6	75	14	336
2017	11 to 20 years in the federal public service	35	26	19	7	5	0	8	66	13	553
2017	More than 20 years in the federal public service	29	24	21	6	7	1	12	61	14	225

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	37	32	19	6	6	1	70	11	143
2017	3 to 10 years in the federal public service	30	28	21	14	7	0	58	21	335
2017	11 to 20 years in the federal public service	25	26	24	14	9	1	52	24	554
2017	More than 20 years in the federal public service	26	34	22	8	8	1	61	16	225

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	49	18	20	8	0	2	3	71	8	144
2017	3 to 10 years in the federal public service	28	36	17	11	5	1	1	66	17	334
2017	11 to 20 years in the federal public service	25	32	22	12	5	0	2	59	18	553
2017	More than 20 years in the federal public service	23	35	22	10	7	1	2	60	18	225

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	45	32	13	4	2	0	3	80	6	144
2017	3 to 10 years in the federal public service	25	30	23	11	8	1	1	56	19	334
2017	11 to 20 years in the federal public service	17	32	26	16	8	1	1	50	24	551
2017	More than 20 years in the federal public service	18	36	22	15	8	0	0	54	24	225

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	36	26	25	11	1	0	62	13	144
2017	3 to 10 years in the federal public service	27	33	19	11	8	2	61	19	335
2017	11 to 20 years in the federal public service	25	29	20	15	8	2	55	24	554
2017	More than 20 years in the federal public service	25	30	26	13	4	2	56	18	224

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	44	28	17	2	4	0	3	75	7	143
2017	3 to 10 years in the federal public service	35	33	20	6	4	0	1	69	11	333
2017	11 to 20 years in the federal public service	26	32	21	12	6	1	2	60	19	554
2017	More than 20 years in the federal public service	26	32	22	9	9	1	1	59	18	224

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	63	21	11	3	0	2	86	3	143
2017	3 to 10 years in the federal public service	59	24	11	3	2	1	84	5	337
2017	11 to 20 years in the federal public service	56	25	11	4	1	2	82	6	553
2017	More than 20 years in the federal public service	54	27	9	6	1	2	83	8	225

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	86	4	4	0	1	0	4	94	2	144
2017	3 to 10 years in the federal public service	78	9	5	2	3	0	3	90	5	335
2017	11 to 20 years in the federal public service	70	12	5	4	4	1	5	87	8	553
2017	More than 20 years in the federal public service	75	12	5	2	2	1	4	91	4	225

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	73	13	9	0	1	3	89	1	143
2017	3 to 10 years in the federal public service	60	27	8	2	2	2	88	4	337
2017	11 to 20 years in the federal public service	55	26	9	4	2	4	84	6	555
2017	More than 20 years in the federal public service	52	31	10	4	1	2	85	5	224

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	77	9	5	4	1	0	4	89	5	144
2017	3 to 10 years in the federal public service	61	22	8	4	4	0	2	84	8	336
2017	11 to 20 years in the federal public service	56	18	10	6	6	1	3	77	12	550
2017	More than 20 years in the federal public service	58	22	10	5	3	0	3	81	9	225

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	75	5	2	1	0	0	17	96	1	143
2017	3 to 10 years in the federal public service	55	9	4	1	1	0	30	91	3	336
2017	11 to 20 years in the federal public service	52	17	3	2	1	1	25	92	5	553
2017	More than 20 years in the federal public service	51	17	6	4	1	0	21	87	6	223

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	75	12	4	0	1	1	7	94	1	142
2017	3 to 10 years in the federal public service	69	16	7	1	1	0	7	91	2	335
2017	11 to 20 years in the federal public service	66	20	5	1	0	1	8	93	1	549
2017	More than 20 years in the federal public service	70	17	6	1	0	0	6	92	1	225

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	43	11	15	11	16	5	56	28	144
2017	3 to 10 years in the federal public service	66	15	6	5	4	4	84	9	337
2017	11 to 20 years in the federal public service	69	15	5	3	2	6	89	6	555
2017	More than 20 years in the federal public service	79	13	3	0	0	5	96	0	224

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	58	26	10	3	1	0	2	86	4	144
2017	3 to 10 years in the federal public service	47	27	14	7	3	0	2	75	10	335
2017	11 to 20 years in the federal public service	49	26	16	4	2	0	3	77	6	551
2017	More than 20 years in the federal public service	51	28	13	3	2	1	3	82	5	223

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	16	47	28	6	3	63	9	144
2017	3 to 10 years in the federal public service	7	34	40	13	5	41	18	337
2017	11 to 20 years in the federal public service	10	27	42	15	5	37	20	555
2017	More than 20 years in the federal public service	8	31	39	14	8	40	21	223

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	5	13	27	35	20	0	55	18	144
2017	3 to 10 years in the federal public service	7	17	41	25	9	0	34	24	335
2017	11 to 20 years in the federal public service	8	21	41	20	10	1	30	29	554
2017	More than 20 years in the federal public service	6	22	45	17	10	0	27	29	225

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	38	38	11	7	1	5	81	8	143
2017	3 to 10 years in the federal public service	40	43	8	3	2	3	86	6	335
2017	11 to 20 years in the federal public service	39	46	8	3	2	2	87	5	553
2017	More than 20 years in the federal public service	41	46	8	2	1	2	89	3	224

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	31	47	10	6	3	4	81	9	144
2017	3 to 10 years in the federal public service	23	49	13	10	5	1	72	15	337
2017	11 to 20 years in the federal public service	22	47	14	11	5	1	70	16	554
2017	More than 20 years in the federal public service	24	47	14	9	3	2	72	13	225

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in the federal public service	5	95	144
2017	3 to 10 years in the federal public service	18	82	336
2017	11 to 20 years in the federal public service	17	83	555
2017	More than 20 years in the federal public service	11	89	224
2014	Less than 3 years in the federal public service	6	94	73
2014	3 to 10 years in the federal public service	14	86	439
2014	11 to 20 years in the federal public service	13	87	522
2014	More than 20 years in the federal public service	12	88	296

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	3 to 10 years in the federal public service	88	12	61
2017	11 to 20 years in the federal public service	84	16	96
2017	More than 20 years in the federal public service	92	8	25
2014	3 to 10 years in the federal public service	86	14	59
2014	11 to 20 years in the federal public service	74	26	67
2014	More than 20 years in the federal public service	88	12	35

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	3 to 10 years in the federal public service	57	32	2	5	4	0	0	89	9	54
2017	11 to 20 years in the federal public service	50	37	9	4	0	0	0	87	4	79
2017	More than 20 years in the federal public service	49	30	13	0	4	4	0	82	4	23
2014	3 to 10 years in the federal public service	65	24	2	4	0	0	5	93	4	51
2014	11 to 20 years in the federal public service	57	32	3	6	2	0	0	89	8	50
2014	More than 20 years in the federal public service	51	36	3	7	0	3	0	89	7	31

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	23	27	16	9	18	3	4	24	76	144
2017	3 to 10 years in the federal public service	18	20	22	17	21	2	1	18	82	337
2017	11 to 20 years in the federal public service	32	26	21	9	9	2	1	33	67	554
2017	More than 20 years in the federal public service	46	17	19	8	4	6	0	49	51	225

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	41	103
2017	3 to 10 years in the federal public service	32	265
2017	11 to 20 years in the federal public service	13	358
2017	More than 20 years in the federal public service	9	108

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	56	103
2017	3 to 10 years in the federal public service	45	265
2017	11 to 20 years in the federal public service	32	358
2017	More than 20 years in the federal public service	28	108

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	32	103
2017	3 to 10 years in the federal public service	24	265
2017	11 to 20 years in the federal public service	16	358
2017	More than 20 years in the federal public service	15	108

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	13	103
2017	3 to 10 years in the federal public service	50	265
2017	11 to 20 years in the federal public service	51	358
2017	More than 20 years in the federal public service	41	108

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	103
2017	3 to 10 years in the federal public service	16	265
2017	11 to 20 years in the federal public service	10	358
2017	More than 20 years in the federal public service	6	108

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	42	103
2017	3 to 10 years in the federal public service	36	265
2017	11 to 20 years in the federal public service	38	358
2017	More than 20 years in the federal public service	46	108

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Less than 3 years in the federal public service	7	53	17	12	3	9	99
2017	3 to 10 years in the federal public service	3	39	22	10	10	15	256
2017	11 to 20 years in the federal public service	6	51	20	9	5	10	353
2017	More than 20 years in the federal public service	10	53	20	7	6	5	104

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	32	21	13	19	8	4	2	57	29	103
2017	3 to 10 years in the federal public service	17	25	15	21	12	0	9	47	37	267
2017	11 to 20 years in the federal public service	14	25	15	15	13	3	14	48	34	360
2017	More than 20 years in the federal public service	16	32	15	11	12	1	14	57	26	110

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	11	6	13	23	35	4	8	18	66	103
2017	3 to 10 years in the federal public service	4	5	11	19	55	1	6	10	79	267
2017	11 to 20 years in the federal public service	2	9	8	19	50	3	8	12	78	360
2017	More than 20 years in the federal public service	3	5	13	15	51	2	11	9	76	110

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Canadian Heritage by Question 105. In total, how many years have you been working in the federal public service?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me