2017 Public Service Employee Survey Results for Canadian Heritage by Question 103. Please indicate your occupational group and level. Occupational group and level - EX

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	48	38	3	10	1	86	11	71
2017	EX-01	47	42	0	9	2	88	12	43
2017	EX-02	40	33	13	13	0	73	13	15
2014	EX	36	48	5	8	2	84	11	83
2014	EX-01	34	51	4	6	4	86	10	49
2014	EX-02	29	53	6	12	0	82	12	17
2014	EX-03	50	42	8	0	0	92	0	12
2011	EX	60	31	4	3	1	91	4	89
2011	EX-01	59	31	4	4	2	91	6	54
2011	EX-02	82	12	0	6	0	94	6	17
2011	EX-03	46	46	8	0	0	92	0	13
2008	EX	56	31	0	11	1	88	12	89
2008	EX-01	50	35	0	15	0	85	15	52
2008	EX-02	55	35	0	5	5	90	10	20
2008	EX-03	71	21	0	7	0	93	7	14

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	75	22	3	0	0	0	97	0	71
2017	EX-01	77	21	2	0	0	0	98	0	43
2017	EX-02	67	27	7	0	0	0	93	0	15
2014	EX	73	19	2	1	2	1	94	4	84
2014	EX-01	77	15	2	2	2	2	94	4	50
2014	EX-02	65	35	0	0	0	0	100	0	17
2014	EX-03	75	17	0	0	8	0	92	8	12
2011	EX	82	17	1	0	0	0	99	0	89
2011	EX-01	78	20	2	0	0	0	98	0	54
2011	EX-02	94	6	0	0	0	0	100	0	17
2011	EX-03	92	8	0	0	0	0	100	0	13
2008	EX	85	10	2	1	1	0	96	2	89
2008	EX-01	83	15	2	0	0	0	98	0	52
2008	EX-02	85	0	5	5	5	0	85	10	20
2008	EX-03	100	0	0	0	0	0	100	0	14

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	63	24	4	7	1	87	8	71
2017	EX-01	65	21	5	7	2	86	9	43
2017	EX-02	67	27	7	0	0	93	0	15
2014	EX	59	25	5	9	1	85	11	84
2014	EX-01	63	19	4	14	0	82	14	50
2014	EX-02	47	41	6	0	6	88	6	17
2014	EX-03	58	33	8	0	0	92	0	12
2011	EX	75	13	2	9	0	89	9	89
2011	EX-01	72	17	2	9	0	89	9	54
2011	EX-02	82	6	6	6	0	88	6	17
2011	EX-03	77	15	0	8	0	92	8	13
2008	EX	70	21	2	6	1	91	7	89
2008	EX-01	69	19	2	10	0	88	10	52
2008	EX-02	60	35	0	0	5	95	5	20
2008	EX-03	93	0	7	0	0	93	0	14

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	59	30	4	6	1	89	7	71
2017	EX-01	65	26	2	5	2	91	7	43
2017	EX-02	33	40	13	13	0	73	13	15
2014	EX	56	30	5	6	4	86	9	84
2014	EX-01	54	33	2	6	6	86	12	50
2014	EX-02	53	35	6	6	0	88	6	17
2014	EX-03	67	8	17	8	0	75	8	12
2011	EX	72	18	6	3	1	90	4	90
2011	EX-01	73	20	5	0	2	93	2	55
2011	EX-02	65	24	6	6	0	88	6	17
2011	EX-03	85	8	0	8	0	92	8	13

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	44	40	10	6	1	0	83	7	71
2017	EX-01	39	44	5	9	2	0	84	12	43
2017	EX-02	33	33	33	0	0	0	67	0	15
2014	EX	41	43	11	4	1	0	84	5	84
2014	EX-01	48	36	10	5	2	0	83	7	50
2014	EX-02	18	71	12	0	0	0	88	0	17
2014	EX-03	50	42	0	8	0	0	92	8	12
2011	EX	48	32	13	3	0	3	83	3	90
2011	EX-01	49	29	13	5	0	4	81	6	55
2011	EX-02	47	47	6	0	0	0	94	0	17
2011	EX-03	54	23	23	0	0	0	77	0	13
2008	EX	46	31	12	6	2	2	79	8	89
2008	EX-01	48	29	12	6	4	2	78	10	52
2008	EX-02	45	45	10	0	0	0	90	0	20
2008	EX-03	36	29	21	7	0	7	69	8	14

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	66	25	7	1	0	92	1	71
2017	EX-01	61	32	7	0	0	93	0	43
2017	EX-02	73	20	7	0	0	93	0	15
2014	EX	62	34	1	2	0	96	2	84
2014	EX-01	58	36	2	4	0	94	4	50
2014	EX-02	59	41	0	0	0	100	0	17
2014	EX-03	75	25	0	0	0	100	0	12
2011	EX	66	26	3	3	1	92	4	89
2011	EX-01	65	26	4	6	0	91	6	54
2011	EX-02	71	24	0	0	6	94	6	17
2011	EX-03	77	23	0	0	0	100	0	13
2008	EX	67	28	3	1	0	96	1	89
2008	EX-01	62	31	6	2	0	92	2	52
2008	EX-02	70	30	0	0	0	100	0	20
2008	EX-03	86	14	0	0	0	100	0	14

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	80	14	1	4	0	0	94	4	71
2017	EX-01	79	16	2	2	0	0	95	2	43
2017	EX-02	80	20	0	0	0	0	100	0	15
2014	EX	68	31	1	0	0	0	99	0	84
2014	EX-01	72	26	2	0	0	0	98	0	50
2014	EX-02	53	47	0	0	0	0	100	0	17
2014	EX-03	75	25	0	0	0	0	100	0	12
2011	EX	67	29	1	1	1	1	97	2	90
2011	EX-01	65	33	0	2	0	0	98	2	55
2011	EX-02	59	29	0	0	6	6	94	6	17
2011	EX-03	85	8	8	0	0	0	92	0	13
2008	EX	61	37	1	1	0	0	98	1	89
2008	EX-01	58	40	2	0	0	0	98	0	52
2008	EX-02	55	40	0	5	0	0	95	5	20
2008	EX-03	71	29	0	0	0	0	100	0	14

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	75	21	3	1	0	96	1	71
2017	EX-01	72	21	5	2	0	93	2	43
2017	EX-02	67	33	0	0	0	100	0	15
2014	EX	70	25	4	0	1	95	1	84
2014	EX-01	71	23	4	0	2	94	2	50
2014	EX-02	65	29	6	0	0	94	0	17
2014	EX-03	83	17	0	0	0	100	0	12

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	42	28	17	3	10	0	70	13	71
2017	EX-01	51	19	14	2	14	0	70	16	43
2017	EX-02	27	47	20	7	0	0	73	7	15
2014	EX	47	28	11	9	2	2	78	11	84
2014	EX-01	56	24	10	9	2	0	79	11	50
2014	EX-02	29	35	18	6	0	12	73	7	17
2014	EX-03	42	42	0	8	8	0	83	17	12
2011	EX	50	34	11	4	0	0	84	4	90
2011	EX-01	55	27	13	5	0	0	82	5	55
2011	EX-02	41	41	18	0	0	0	82	0	17
2011	EX-03	62	31	0	8	0	0	92	8	13

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	10	5	3	7	6	69	50	41	71
2017	EX-01	12	4	5	7	2	70	53	31	43
2017	EX-02	7	7	0	13	13	60	33	67	15
2014	EX	14	4	7	4	12	59	44	39	84
2014	EX-01	18	4	8	3	8	60	54	26	50
2014	EX-02	6	6	6	12	12	59	29	57	17
2014	EX-03	17	0	8	0	25	50	33	50	12
2011	EX	11	9	3	8	3	66	58	32	90
2011	EX-01	15	5	4	11	5	60	50	41	55
2011	EX-02	6	18	6	0	0	71	80	0	17
2011	EX-03	8	8	0	0	0	85	100	0	13
2008	EX	9	7	7	9	13	55	35	50	89
2008	EX-01	8	10	10	8	12	54	38	42	52
2008	EX-02	20	5	5	10	15	45	45	45	20
2008	EX-03	0	0	0	7	14	79	0	100	14

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	59	32	0	7	1	92	8	71
2017	EX-01	51	37	0	9	2	88	12	43
2017	EX-02	73	20	0	7	0	93	7	15
2014	EX	49	43	5	4	0	92	4	84
2014	EX-01	48	42	6	4	0	90	4	50
2014	EX-02	41	53	6	0	0	94	0	17
2014	EX-03	67	33	0	0	0	100	0	12
2011	EX	53	36	3	6	2	89	8	90
2011	EX-01	49	42	4	4	2	91	5	55
2011	EX-02	71	24	0	0	6	94	6	17
2011	EX-03	54	31	8	8	0	85	8	13
2008	EX	58	34	3	4	0	92	4	89
2008	EX-01	50	38	6	6	0	88	6	52
2008	EX-02	70	30	0	0	0	100	0	20
2008	EX-03	79	21	0	0	0	100	0	14

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	40	39	11	7	3	0	79	10	71
2017	EX-01	37	37	9	12	5	0	74	16	43
2017	EX-02	40	40	20	0	0	0	80	0	15
2014	EX	34	38	15	8	4	0	73	12	84
2014	EX-01	34	38	16	6	6	0	72	12	50
2014	EX-02	24	41	18	18	0	0	65	18	17
2014	EX-03	50	33	17	0	0	0	83	0	12
2011	EX	50	31	9	8	1	1	82	9	90
2011	EX-01	60	22	9	7	0	2	83	7	55
2011	EX-02	53	35	6	6	0	0	88	6	17
2011	EX-03	23	62	0	8	8	0	85	15	13

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	51	38	6	4	1	89	6	71
2017	EX-01	54	32	7	5	2	86	7	43
2017	EX-02	27	67	7	0	0	93	0	15

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	70	28	1	0	99	0	71
2017	EX-01	74	23	2	0	98	0	43
2017	EX-02	53	47	0	0	100	0	15
2014	EX	64	34	2	0	98	0	84
2014	EX-01	63	35	2	0	98	0	50
2014	EX-02	47	53	0	0	100	0	17
2014	EX-03	83	17	0	0	100	0	12
2011	EX	66	29	2	3	94	3	90
2011	EX-01	62	33	4	2	95	2	55
2011	EX-02	76	18	0	6	94	6	17
2011	EX-03	77	15	0	8	92	8	13
2008	EX	64	29	2	4	93	4	89
2008	EX-01	58	33	2	8	90	8	52
2008	EX-02	70	25	5	0	95	0	20
2008	EX-03	86	14	0	0	100	0	14

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	55	28	8	4	4	83	8	71
2017	EX-01	51	30	9	2	7	81	9	43
2017	EX-02	67	20	13	0	0	87	0	15

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	71	24	4	1	94	1	71
2017	EX-01	68	25	7	0	93	0	43
2017	EX-02	73	20	0	7	93	7	15
2014	EX	72	26	1	1	98	1	84
2014	EX-01	70	28	0	2	98	2	50
2014	EX-02	65	29	6	0	94	0	17
2014	EX-03	83	17	0	0	100	0	12
2011	EX	73	19	6	2	92	2	89
2011	EX-01	69	22	7	2	91	2	55
2011	EX-02	88	6	6	0	94	0	17
2011	EX-03	75	25	0	0	100	0	12

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	69	25	4	0	1	94	1	71
2017	EX-01	65	28	5	0	2	93	2	43
2017	EX-02	60	33	7	0	0	93	0	15
2014	EX	54	40	0	5	1	94	6	84
2014	EX-01	54	38	0	8	0	92	8	50
2014	EX-02	53	47	0	0	0	100	0	17
2014	EX-03	58	42	0	0	0	100	0	12
2011	EX	62	33	1	4	0	94	4	89
2011	EX-01	65	27	2	5	0	93	5	55
2011	EX-02	53	41	0	6	0	94	6	17
2011	EX-03	67	33	0	0	0	100	0	12

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	70	23	6	1	0	93	1	71
2017	EX-01	65	26	7	2	0	91	2	43
2017	EX-02	67	27	7	0	0	93	0	15
2014	EX	39	36	13	7	5	75	12	84
2014	EX-01	40	35	16	6	4	74	10	50
2014	EX-02	24	47	12	12	6	71	18	17
2014	EX-03	58	33	0	8	0	92	8	12

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	49	32	8	7	3	82	10	71
2017	EX-01	49	28	9	9	5	77	14	43
2017	EX-02	53	33	7	7	0	87	7	15
2014	EX	49	34	9	5	4	82	8	84
2014	EX-01	52	33	8	4	4	84	8	50
2014	EX-02	35	41	18	6	0	76	6	17
2014	EX-03	50	42	0	8	0	92	8	12
2011	EX	59	30	4	4	2	89	7	90
2011	EX-01	56	31	7	2	4	87	5	55
2011	EX-02	71	24	0	6	0	94	6	17
2011	EX-03	69	23	0	8	0	92	8	13

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	64	24	3	7	1	89	9	70
2017	EX-01	56	30	2	9	2	86	12	43
2017	EX-02	73	27	0	0	0	100	0	15
2014	EX	57	35	6	2	0	92	2	84
2014	EX-01	56	33	10	2	0	88	2	50
2014	EX-02	53	47	0	0	0	100	0	17
2014	EX-03	67	33	0	0	0	100	0	12
2011	EX	57	33	6	2	2	90	4	90
2011	EX-01	55	33	7	4	2	87	5	55
2011	EX-02	71	24	0	0	6	94	6	17
2011	EX-03	54	46	0	0	0	100	0	13
2008	EX	58	35	4	0	2	93	2	89
2008	EX-01	50	42	6	0	2	92	2	52
2008	EX-02	70	25	5	0	0	95	0	20
2008	EX-03	71	29	0	0	0	100	0	14

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	7	22	21	18	28	3	30	48	71
2017	EX-01	9	23	26	16	26	0	32	42	43
2017	EX-02	7	20	20	27	20	7	29	50	15
2014	EX	11	34	23	23	8	1	46	31	84
2014	EX-01	12	38	25	16	8	2	51	24	50
2014	EX-02	6	41	24	29	0	0	47	29	17
2014	EX-03	8	17	25	33	17	0	25	50	12
2011	EX	13	31	32	14	8	1	45	22	90
2011	EX-01	20	27	33	9	9	2	48	19	55
2011	EX-02	6	35	29	24	6	0	41	29	17
2011	EX-03	0	46	31	15	8	0	46	23	13
2008	EX	7	28	21	26	18	0	35	44	89
2008	EX-01	8	31	29	19	13	0	38	33	52
2008	EX-02	10	35	20	25	10	0	45	35	20
2008	EX-03	0	14	0	50	36	0	14	86	14

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	10	26	36	20	7	0	1	28	36	70
2017	EX-01	10	29	31	24	7	0	0	31	38	42
2017	EX-02	13	33	27	7	13	0	7	21	50	15
2014	EX	5	29	44	17	5	0	1	22	34	84
2014	EX-01	2	23	52	18	6	0	0	24	25	50
2014	EX-02	0	41	41	12	0	0	6	13	44	17
2014	EX-03	0	42	25	25	8	0	0	33	42	12
2011	EX	8	30	42	14	4	1	0	19	38	90
2011	EX-01	5	35	38	15	7	0	0	22	40	55
2011	EX-02	6	18	71	6	0	0	0	6	24	17
2011	EX-03	15	23	31	31	0	0	0	31	38	13
2008	EX	6	42	43	8	2	0	0	10	47	89
2008	EX-01	10	38	44	8	0	0	0	8	48	52
2008	EX-02	0	45	40	10	5	0	0	15	45	20
2008	EX-03	0	36	50	7	7	0	0	14	36	14

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	4	14	27	31	24	0	0	55	18	71
2017	EX-01	7	14	23	32	23	0	0	56	21	43
2017	EX-02	0	27	40	13	20	0	0	33	27	15
2014	EX	5	16	33	32	12	0	2	45	22	82
2014	EX-01	2	24	33	25	14	0	2	40	26	48
2014	EX-02	0	6	35	47	6	0	6	56	6	17
2014	EX-03	0	8	33	42	17	0	0	58	8	12
2011	EX	8	22	40	18	11	1	0	29	30	90
2011	EX-01	5	27	33	18	16	0	0	35	33	55
2011	EX-02	12	18	53	12	6	0	0	18	29	17
2011	EX-03	8	8	54	31	0	0	0	31	15	13
2008	EX	3	11	33	42	11	0	0	53	15	89
2008	EX-01	4	15	35	35	12	0	0	46	19	52
2008	EX-02	5	5	30	45	15	0	0	60	10	20
2008	EX-03	0	0	21	71	7	0	0	79	0	14

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	16	16	45	11	13	0	0	24	31	71
2017	EX-01	21	19	37	5	19	0	0	23	40	43
2017	EX-02	0	13	80	7	0	0	0	7	13	15
2014	EX	26	30	28	7	7	0	1	14	57	84
2014	EX-01	24	33	30	8	6	0	0	14	56	50
2014	EX-02	24	35	35	0	0	0	6	0	63	17
2014	EX-03	25	8	25	17	25	0	0	42	33	12
2011	EX	22	27	26	16	9	1	0	25	49	90
2011	EX-01	24	33	24	11	9	0	0	20	56	55
2011	EX-02	24	18	24	29	6	0	0	35	41	17
2011	EX-03	8	15	38	23	15	0	0	38	23	13
2008	EX	17	21	37	21	3	0	0	25	38	89
2008	EX-01	21	27	33	15	4	0	0	19	48	52
2008	EX-02	10	10	40	35	5	0	0	40	20	20
2008	EX-03	7	21	43	29	0	0	0	29	29	14

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	17	34	28	16	6	0	21	51	71
2017	EX-01	21	33	23	14	9	0	23	54	43
2017	EX-02	7	40	40	13	0	0	13	47	15
2014	EX	14	28	45	9	4	0	13	42	84
2014	EX-01	10	27	50	10	4	0	14	37	50
2014	EX-02	6	47	35	12	0	0	12	53	17
2014	EX-03	25	17	42	8	8	0	17	42	12
2011	EX	16	21	43	17	2	1	19	37	90
2011	EX-01	18	22	40	16	4	0	20	40	55
2011	EX-02	6	29	41	24	0	0	24	35	17
2011	EX-03	8	15	62	15	0	0	15	23	13
2008	EX	10	31	46	11	1	0	12	42	89
2008	EX-01	13	29	48	10	0	0	10	42	52
2008	EX-02	0	35	50	10	5	0	15	35	20
2008	EX-03	7	29	43	21	0	0	21	36	14

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	30	31	28	4	6	0	1	10	62	71
2017	EX-01	35	28	25	2	9	0	0	12	63	43
2017	EX-02	33	40	20	0	0	0	7	0	79	15
2014	EX	27	34	28	7	2	1	0	10	62	84
2014	EX-01	29	22	36	8	4	2	0	12	51	50
2014	EX-02	12	71	12	6	0	0	0	6	82	17
2014	EX-03	25	33	33	8	0	0	0	8	58	12
2011	EX	19	34	36	7	2	1	1	9	54	89
2011	EX-01	20	36	35	4	4	0	2	7	57	55
2011	EX-02	18	18	41	24	0	0	0	24	35	17
2011	EX-03	8	50	42	0	0	0	0	0	58	12
2008	EX	6	38	42	9	4	0	1	14	44	89
2008	EX-01	8	40	40	8	2	0	2	10	49	52
2008	EX-02	5	35	40	10	10	0	0	20	40	20
2008	EX-03	0	29	50	14	7	0	0	21	29	14

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	8	24	28	25	14	0	0	39	32	71
2017	EX-01	7	26	28	21	19	0	0	39	33	43
2017	EX-02	7	27	20	33	13	0	0	47	33	15
2014	EX	6	18	30	37	6	0	2	44	25	83
2014	EX-01	4	23	32	30	10	0	0	41	27	49
2014	EX-02	0	18	47	29	0	0	6	31	19	17
2014	EX-03	0	8	8	75	0	0	8	82	9	12
2011	EX	9	22	36	21	8	1	3	30	33	90
2011	EX-01	5	20	36	25	9	0	4	36	26	55
2011	EX-02	18	35	18	24	6	0	0	29	53	17
2011	EX-03	8	15	54	8	8	0	8	17	25	13
2008	EX	8	30	36	18	8	0	0	26	38	88
2008	EX-01	10	33	29	20	8	0	0	27	43	51
2008	EX-02	10	20	40	15	15	0	0	30	30	20
2008	EX-03	0	36	50	14	0	0	0	14	36	14

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	14	28	39	14	4	18	42	71
2017	EX-01	21	23	39	12	5	16	44	43
2017	EX-02	0	47	33	13	7	20	47	15
2014	EX	20	41	31	6	2	8	61	84
2014	EX-01	20	38	34	6	2	8	58	50
2014	EX-02	18	47	35	0	0	0	65	17
2014	EX-03	8	42	25	17	8	25	50	12

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	77	18	1	1	1	97	1	71
2017	EX-01	81	16	2	0	0	98	0	43
2017	EX-02	60	40	0	0	0	100	0	15
2014	EX	88	11	0	1	0	99	1	84
2014	EX-01	90	8	0	2	0	98	2	50
2014	EX-02	88	12	0	0	0	100	0	17
2014	EX-03	83	17	0	0	0	100	0	12
2011	EX	91	9	0	0	0	100	0	90
2011	EX-01	89	11	0	0	0	100	0	55
2011	EX-02	94	6	0	0	0	100	0	17
2011	EX-03	100	0	0	0	0	100	0	13
2008	EX	93	6	1	0	0	99	0	89
2008	EX-01	96	4	0	0	0	100	0	52
2008	EX-02	85	10	5	0	0	95	0	20
2008	EX-03	93	7	0	0	0	100	0	14

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	55	31	6	1	3	3	1	90	4	71
2017	EX-01	61	28	5	0	5	2	0	90	5	43
2017	EX-02	40	33	7	7	0	7	7	85	8	15
2014	EX	50	38	6	0	1	4	1	93	1	84
2014	EX-01	50	40	4	0	2	2	2	94	2	50
2014	EX-02	35	47	6	0	0	12	0	93	0	17
2014	EX-03	67	33	0	0	0	0	0	100	0	12

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	77	16	6	1	93	1	71
2017	EX-01	77	16	7	0	93	0	43
2017	EX-02	73	20	0	7	93	7	15
2014	EX	74	18	6	2	92	2	84
2014	EX-01	72	18	6	4	90	4	50
2014	EX-02	65	29	6	0	94	0	17
2014	EX-03	100	0	0	0	100	0	12

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	59	32	4	4	92	4	71
2017	EX-01	58	28	7	7	86	7	43
2017	EX-02	60	40	0	0	100	0	15
2014	EX	40	44	7	8	85	8	84
2014	EX-01	40	42	8	10	82	10	50
2014	EX-02	35	53	6	6	88	6	17
2014	EX-03	50	42	8	0	92	0	12
2011	EX	62	29	3	6	91	6	90
2011	EX-01	60	27	5	7	87	7	55
2011	EX-02	65	35	0	0	100	0	17
2011	EX-03	77	15	0	8	92	8	13
2008	EX	57	34	6	3	91	3	89
2008	EX-01	56	31	8	6	87	6	52
2008	EX-02	60	35	5	0	95	0	20
2008	EX-03	57	43	0	0	100	0	14

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	69	26	3	1	0	1	96	1	70
2017	EX-01	67	28	2	2	0	0	95	2	43
2017	EX-02	67	27	0	0	0	7	100	0	15
2014	EX	56	35	4	5	1	0	92	5	84
2014	EX-01	50	38	2	8	2	0	90	8	50
2014	EX-02	65	29	6	0	0	0	94	0	17
2014	EX-03	67	33	0	0	0	0	100	0	12
2011	EX	73	23	2	1	0	0	97	1	90
2011	EX-01	73	24	4	0	0	0	96	0	55
2011	EX-02	82	18	0	0	0	0	100	0	17
2011	EX-03	77	15	0	8	0	0	92	8	13
2008	EX	72	24	3	0	1	0	97	0	89
2008	EX-01	67	25	6	0	2	0	94	0	52
2008	EX-02	80	20	0	0	0	0	100	0	20
2008	EX-03	71	29	0	0	0	0	100	0	14

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	30	46	10	6	4	3	1	79	10	71
2017	EX-01	30	42	12	7	5	2	2	76	12	43
2017	EX-02	27	40	13	7	7	7	0	71	14	15
2014	EX	24	42	19	9	2	1	2	68	12	84
2014	EX-01	24	48	16	6	2	2	2	75	8	50
2014	EX-02	24	35	29	6	6	0	0	59	12	17
2014	EX-03	25	33	17	17	0	0	8	64	18	12

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	62	28	3	6	1	90	7	71
2017	EX-01	65	23	2	7	2	88	9	43
2017	EX-02	60	27	7	7	0	87	7	15
2014	EX	69	27	4	0	0	96	0	84
2014	EX-01	72	22	6	0	0	94	0	50
2014	EX-02	65	35	0	0	0	100	0	17
2014	EX-03	75	25	0	0	0	100	0	12

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	43	38	16	3	0	0	0	81	3	70
2017	EX-01	55	21	19	5	0	0	0	76	5	42
2017	EX-02	27	60	13	0	0	0	0	87	0	15
2014	EX	43	39	9	6	1	0	1	83	7	84
2014	EX-01	38	40	14	6	2	0	0	78	8	50
2014	EX-02	41	47	0	6	0	0	6	94	6	17
2014	EX-03	75	17	8	0	0	0	0	92	0	12
2011	EX	54	29	9	4	0	2	1	86	5	90
2011	EX-01	62	22	11	4	0	2	0	85	4	55
2011	EX-02	47	41	0	6	0	0	6	94	6	17
2011	EX-03	54	31	15	0	0	0	0	85	0	13
2008	EX	40	39	11	8	1	0	0	80	9	89
2008	EX-01	35	42	12	10	2	0	0	77	12	52
2008	EX-02	50	35	10	5	0	0	0	85	5	20
2008	EX-03	50	36	14	0	0	0	0	86	0	14

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	69	21	6	3	0	1	0	91	3	71
2017	EX-01	72	19	5	2	0	2	0	93	2	43
2017	EX-02	53	33	7	7	0	0	0	87	7	15
2014	EX	54	35	7	2	0	0	1	90	2	84
2014	EX-01	50	38	8	2	0	0	2	90	2	50
2014	EX-02	59	29	12	0	0	0	0	88	0	17
2014	EX-03	83	17	0	0	0	0	0	100	0	12
2011	EX	63	28	2	3	0	2	1	94	3	90
2011	EX-01	65	27	4	2	0	2	0	94	2	55
2011	EX-02	71	18	0	6	0	0	6	94	6	17
2011	EX-03	69	23	0	8	0	0	0	92	8	13
2008	EX	61	24	11	3	1	0	0	84	4	89
2008	EX-01	56	19	17	6	2	0	0	75	8	52
2008	EX-02	65	30	5	0	0	0	0	95	0	20
2008	EX-03	71	29	0	0	0	0	0	100	0	14

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	63	32	3	1	0	0	96	1	71
2017	EX-01	68	25	5	2	0	0	93	2	43
2017	EX-02	40	60	0	0	0	0	100	0	15
2014	EX	59	30	4	6	1	0	89	7	84
2014	EX-01	60	29	4	6	2	0	88	8	50
2014	EX-02	59	29	6	6	0	0	88	6	17
2014	EX-03	75	25	0	0	0	0	100	0	12
2011	EX	62	31	2	1	2	1	94	3	90
2011	EX-01	64	33	2	2	0	0	96	2	55
2011	EX-02	59	29	0	0	6	6	94	6	17
2011	EX-03	77	15	0	0	8	0	92	8	13
2008	EX	55	33	6	6	1	0	88	7	89
2008	EX-01	46	37	6	10	2	0	83	12	52
2008	EX-02	60	35	5	0	0	0	95	0	20
2008	EX-03	79	14	7	0	0	0	93	0	14

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	90	8	1	0	0	0	99	0	71
2017	EX-01	91	7	2	0	0	0	98	0	43
2017	EX-02	80	20	0	0	0	0	100	0	15
2014	EX	91	8	1	0	0	0	99	0	84
2014	EX-01	96	4	0	0	0	0	100	0	50
2014	EX-02	82	12	6	0	0	0	94	0	17
2014	EX-03	92	8	0	0	0	0	100	0	12
2011	EX	91	6	1	0	1	1	98	1	90
2011	EX-01	85	9	2	0	2	2	96	2	55
2011	EX-02	100	0	0	0	0	0	100	0	17
2011	EX-03	100	0	0	0	0	0	100	0	13
2008	EX	92	6	1	1	0	0	98	1	88
2008	EX-01	88	8	2	2	0	0	96	2	51
2008	EX-02	95	5	0	0	0	0	100	0	20
2008	EX-03	100	0	0	0	0	0	100	0	14

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	51	16	8	3	1	8	13	84	5	71
2017	EX-01	56	12	12	5	2	7	7	78	8	43
2017	EX-02	53	20	0	0	0	20	7	100	0	15
2014	EX	46	18	6	3	1	2	24	87	5	84
2014	EX-01	58	16	2	5	2	0	18	89	8	50
2014	EX-02	35	18	18	0	0	6	24	75	0	17
2014	EX-03	33	8	8	0	0	8	42	83	0	12
2011	EX	47	27	7	2	0	0	17	89	3	89
2011	EX-01	55	25	5	2	0	0	13	92	2	55
2011	EX-02	41	24	6	0	0	0	29	92	0	17
2011	EX-03	42	42	0	0	0	0	17	100	0	12

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	60	27	6	6	1	89	6	71
2017	EX-01	65	21	5	7	2	88	7	43
2017	EX-02	60	27	13	0	0	87	0	15

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	69	14	8	6	1	1	84	7	71
2017	EX-01	67	16	7	5	2	2	86	7	43
2017	EX-02	67	7	20	7	0	0	73	7	15

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	71	21	6	1	1	92	3	71
2017	EX-01	72	16	7	2	2	88	5	43
2017	EX-02	60	33	7	0	0	93	0	15
2014	EX	58	28	11	2	1	86	4	84
2014	EX-01	62	27	6	4	2	88	6	50
2014	EX-02	59	18	24	0	0	76	0	17
2014	EX-03	50	42	8	0	0	92	0	12

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	48	30	10	6	4	0	3	80	10	71
2017	EX-01	44	26	12	9	5	0	5	73	15	43
2017	EX-02	47	33	13	0	7	0	0	80	7	15
2014	EX	33	39	16	6	0	2	4	76	7	82
2014	EX-01	38	35	16	5	0	2	4	78	5	49
2014	EX-02	25	38	25	6	0	6	0	67	7	16
2014	EX-03	17	75	0	8	0	0	0	92	8	12

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	51	31	10	4	4	0	82	8	71
2017	EX-01	40	32	14	7	7	0	72	14	43
2017	EX-02	60	33	7	0	0	0	93	0	15
2014	EX	51	37	7	4	0	1	89	4	84
2014	EX-01	46	38	8	6	0	2	86	6	50
2014	EX-02	59	35	6	0	0	0	94	0	17
2014	EX-03	67	33	0	0	0	0	100	0	12
2011	EX	48	31	8	8	3	1	81	11	89
2011	EX-01	40	38	9	9	4	0	78	13	55
2011	EX-02	75	13	6	0	6	0	88	6	16
2011	EX-03	54	38	0	8	0	0	92	8	13

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	40	37	13	4	7	0	76	11	71
2017	EX-01	35	35	14	7	9	0	70	16	43
2017	EX-02	47	27	20	0	7	0	73	7	15
2014	EX	49	32	15	4	0	0	81	4	84
2014	EX-01	48	33	16	4	0	0	80	4	50
2014	EX-02	41	35	18	6	0	0	76	6	17
2014	EX-03	67	25	8	0	0	0	92	0	12
2011	EX	40	35	12	9	3	0	75	12	89
2011	EX-01	35	38	16	9	2	0	73	11	55
2011	EX-02	38	44	6	6	6	0	81	13	16
2011	EX-03	69	15	8	0	8	0	85	8	13
2008	EX	53	31	8	5	2	1	85	7	88
2008	EX-01	41	37	10	6	4	2	80	10	51
2008	EX-02	70	15	10	5	0	0	85	5	20
2008	EX-03	64	36	0	0	0	0	100	0	14

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	21	44	18	10	7	0	65	17	71
2017	EX-01	26	37	16	12	9	0	63	21	43
2017	EX-02	7	47	33	7	7	0	53	13	15
2014	EX	27	49	15	5	2	1	77	7	84
2014	EX-01	28	48	16	6	0	2	78	6	50
2014	EX-02	18	53	12	6	12	0	71	18	17
2014	EX-03	42	42	17	0	0	0	83	0	12
2011	EX	21	48	12	11	7	1	70	18	90
2011	EX-01	18	45	16	13	7	0	64	20	55
2011	EX-02	6	76	6	12	0	0	82	12	17
2011	EX-03	54	31	8	0	8	0	85	8	13
2008	EX	23	52	11	14	0	0	75	14	88
2008	EX-01	14	51	16	20	0	0	65	20	51
2008	EX-02	45	40	10	5	0	0	85	5	20
2008	EX-03	21	71	0	7	0	0	93	7	14

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	39	32	13	10	6	0	72	16	71
2017	EX-01	39	26	12	16	7	0	65	23	43
2017	EX-02	27	40	27	0	7	0	67	7	15
2014	EX	37	35	17	6	5	1	72	11	84
2014	EX-01	36	34	14	8	6	2	72	14	50
2014	EX-02	29	41	18	6	6	0	71	12	17
2014	EX-03	67	17	17	0	0	0	83	0	12
2011	EX	41	37	11	8	2	1	79	10	90
2011	EX-01	38	35	15	11	2	0	73	13	55
2011	EX-02	41	47	12	0	0	0	88	0	17
2011	EX-03	62	31	0	0	8	0	92	8	13
2008	EX	44	38	12	4	1	0	82	6	89
2008	EX-01	31	42	17	8	2	0	73	10	52
2008	EX-02	65	25	10	0	0	0	90	0	20
2008	EX-03	57	43	0	0	0	0	100	0	14

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	27	53	7	7	6	0	80	13	71
2017	EX-01	26	51	5	9	9	0	77	19	43
2017	EX-02	27	60	13	0	0	0	87	0	15
2014	EX	38	47	6	8	1	0	85	9	83
2014	EX-01	40	39	6	13	2	0	79	15	49
2014	EX-02	24	76	0	0	0	0	100	0	17
2014	EX-03	58	33	8	0	0	0	92	0	12
2011	EX	26	48	8	12	4	2	75	17	90
2011	EX-01	27	45	9	13	5	0	73	18	55
2011	EX-02	18	65	12	6	0	0	82	6	17
2011	EX-03	38	46	0	8	8	0	85	15	13
2008	EX	28	44	15	9	3	1	73	13	89
2008	EX-01	21	44	15	13	6	0	65	19	52
2008	EX-02	40	35	20	0	0	5	79	0	20
2008	EX-03	43	43	7	7	0	0	86	7	14

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	30	55	7	7	1	84	8	71
2017	EX-01	30	53	7	7	2	84	9	43
2017	EX-02	13	67	7	13	0	80	13	15
2014	EX	43	38	13	5	1	81	6	84
2014	EX-01	48	29	14	8	2	76	10	50
2014	EX-02	29	53	18	0	0	82	0	17
2014	EX-03	50	50	0	0	0	100	0	12
2011	EX	21	51	9	13	6	72	19	90
2011	EX-01	22	45	13	13	7	67	20	55
2011	EX-02	0	71	6	18	6	71	24	17
2011	EX-03	46	46	0	8	0	92	8	13

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	63	34	3	0	0	97	0	71
2017	EX-01	68	28	5	0	0	95	0	43
2017	EX-02	47	53	0	0	0	100	0	15
2014	EX	62	32	4	1	1	95	1	84
2014	EX-01	58	37	4	0	2	96	0	50
2014	EX-02	71	24	6	0	0	94	0	17
2014	EX-03	58	42	0	0	0	100	0	12
2011	EX	62	31	6	0	1	94	0	90
2011	EX-01	55	38	7	0	0	93	0	55
2011	EX-02	71	24	6	0	0	94	0	17
2011	EX-03	85	15	0	0	0	100	0	13

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	87	10	3	0	97	0	71
2017	EX-01	84	12	5	0	95	0	43
2017	EX-02	87	13	0	0	100	0	15
2014	EX	79	18	2	0	98	0	84
2014	EX-01	81	17	2	0	98	0	50
2014	EX-02	76	18	6	0	94	0	17
2014	EX-03	92	8	0	0	100	0	12
2011	EX	81	16	2	1	97	1	90
2011	EX-01	78	18	2	2	96	2	55
2011	EX-02	94	6	0	0	100	0	17
2011	EX-03	85	8	8	0	92	0	13
2008	EX	77	18	5	0	95	0	88
2008	EX-01	73	19	8	0	92	0	52
2008	EX-02	79	21	0	0	100	0	19
2008	EX-03	86	14	0	0	100	0	14

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	68	27	4	1	0	0	94	1	71
2017	EX-01	70	23	5	2	0	0	93	2	43
2017	EX-02	53	47	0	0	0	0	100	0	15
2014	EX	52	36	8	2	0	1	89	2	84
2014	EX-01	50	40	8	2	0	0	90	2	50
2014	EX-02	53	24	18	0	0	6	81	0	17
2014	EX-03	67	25	0	8	0	0	92	8	12
2011	EX	43	46	4	4	2	0	91	5	89
2011	EX-01	38	49	7	5	0	0	87	5	55
2011	EX-02	44	56	0	0	0	0	100	0	16
2011	EX-03	62	31	0	8	0	0	92	8	13

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	28	16	9	7	7	10	22	65	22	68
2017	EX-01	26	16	9	9	12	9	19	58	29	43
2017	EX-02	21	29	7	7	0	21	14	78	11	14
2014	EX	24	21	17	8	4	9	18	61	16	84
2014	EX-01	26	23	16	8	6	12	10	62	18	50
2014	EX-02	12	29	24	6	0	6	24	58	8	17
2014	EX-03	33	0	0	17	0	8	42	67	33	12
2011	EX	35	20	11	10	4	2	17	68	18	89
2011	EX-01	33	20	16	13	4	2	13	62	19	55
2011	EX-02	44	19	6	6	0	0	25	83	8	16
2011	EX-03	46	23	0	0	8	0	23	90	10	13

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	80	17	1	0	1	99	0	71
2017	EX-01	79	16	2	0	2	98	0	43
2017	EX-02	73	27	0	0	0	100	0	15
2014	EX	79	17	1	2	0	96	2	84
2014	EX-01	77	17	2	4	0	94	4	50
2014	EX-02	82	18	0	0	0	100	0	17
2014	EX-03	83	17	0	0	0	100	0	12

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	90	8	0	1	0	0	99	1	71
2017	EX-01	93	7	0	0	0	0	100	0	43
2017	EX-02	80	13	0	7	0	0	93	7	15
2014	EX	83	17	0	0	0	0	100	0	84
2014	EX-01	83	17	0	0	0	0	100	0	50
2014	EX-02	71	29	0	0	0	0	100	0	17
2014	EX-03	92	8	0	0	0	0	100	0	12
2011	EX	76	17	1	3	0	3	95	3	90
2011	EX-01	75	16	2	4	0	4	94	4	55
2011	EX-02	76	12	0	6	0	6	94	6	17
2011	EX-03	85	15	0	0	0	0	100	0	13
2008	EX	79	17	1	0	1	2	98	1	89
2008	EX-01	77	21	0	0	2	0	98	2	52
2008	EX-02	85	15	0	0	0	0	100	0	20
2008	EX-03	71	7	7	0	0	14	92	0	14

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	45	42	1	7	4	0	87	11	71
2017	EX-01	42	39	0	12	7	0	81	19	43
2017	EX-02	47	47	7	0	0	0	93	0	15
2014	EX	35	40	15	5	4	0	76	9	84
2014	EX-01	40	34	14	7	6	0	73	13	50
2014	EX-02	29	47	18	6	0	0	76	6	17
2014	EX-03	33	58	8	0	0	0	92	0	12
2011	EX	39	40	11	4	3	2	81	8	90
2011	EX-01	40	35	15	7	2	2	76	9	55
2011	EX-02	41	47	6	0	6	0	88	6	17
2011	EX-03	38	46	8	0	8	0	85	8	13
2008	EX	44	41	7	8	0	0	85	8	87
2008	EX-01	40	40	10	10	0	0	81	10	52
2008	EX-02	53	37	5	5	0	0	89	5	19
2008	EX-03	46	46	0	8	0	0	92	8	13

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	34	27	13	9	9	1	7	67	19	70
2017	EX-01	35	35	14	7	9	0	0	70	16	43
2017	EX-02	50	7	14	7	7	7	7	67	17	14
2014	EX	33	33	15	8	7	1	2	69	15	84
2014	EX-01	38	32	6	11	10	2	2	72	21	50
2014	EX-02	29	35	35	0	0	0	0	65	0	17
2014	EX-03	25	42	25	0	8	0	0	67	8	12
2011	EX	36	22	16	14	7	1	4	61	22	90
2011	EX-01	38	22	16	15	5	2	2	62	21	55
2011	EX-02	47	18	12	12	6	0	6	69	19	17
2011	EX-03	23	31	15	15	8	0	8	58	25	13
2008	EX	22	38	18	13	3	0	4	64	18	89
2008	EX-01	25	38	19	13	4	0	0	63	17	52
2008	EX-02	25	20	20	20	0	0	15	53	24	20
2008	EX-03	14	57	14	7	0	0	7	77	8	14

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	56	31	10	3	87	3	70
2017	EX-01	57	28	10	5	86	5	42
2017	EX-02	53	33	13	0	87	0	15

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	59	28	7	3	3	0	87	6	71
2017	EX-01	58	30	7	0	5	0	88	5	43
2017	EX-02	47	27	13	13	0	0	73	13	15
2014	EX	49	40	8	0	1	1	90	1	83
2014	EX-01	47	41	10	0	2	0	88	2	49
2014	EX-02	47	53	0	0	0	0	100	0	17
2014	EX-03	58	25	8	0	0	8	91	0	12

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	51	39	3	6	1	90	7	71
2017	EX-01	54	37	2	5	2	91	7	43
2017	EX-02	40	40	7	13	0	80	13	15
2014	EX	62	27	8	1	1	89	2	84
2014	EX-01	56	30	10	2	2	86	4	50
2014	EX-02	71	29	0	0	0	100	0	17
2014	EX-03	67	25	8	0	0	92	0	12
2011	EX	63	22	11	2	1	86	3	90
2011	EX-01	58	29	7	4	2	87	5	55
2011	EX-02	82	6	12	0	0	88	0	17
2011	EX-03	69	23	8	0	0	92	0	13

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	68	27	0	4	1	94	6	71
2017	EX-01	63	28	0	7	2	91	9	43
2017	EX-02	73	27	0	0	0	100	0	15
2014	EX	72	18	11	0	0	89	0	84
2014	EX-01	70	16	14	0	0	86	0	50
2014	EX-02	65	29	6	0	0	94	0	17
2014	EX-03	83	17	0	0	0	100	0	12
2011	EX	70	23	4	2	0	93	2	90
2011	EX-01	67	27	4	2	0	95	2	55
2011	EX-02	71	24	0	6	0	94	6	17
2011	EX-03	85	8	8	0	0	92	0	13
2008	EX	70	26	1	2	0	97	2	88
2008	EX-01	63	35	0	2	0	98	2	51
2008	EX-02	70	20	5	5	0	90	5	20
2008	EX-03	93	7	0	0	0	100	0	14

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	64	20	10	3	3	84	6	70
2017	EX-01	59	21	10	5	5	81	10	42
2017	EX-02	60	27	13	0	0	87	0	15
2014	EX	57	31	11	0	1	88	1	84
2014	EX-01	50	37	12	0	2	86	2	50
2014	EX-02	53	29	18	0	0	82	0	17
2014	EX-03	92	8	0	0	0	100	0	12
2011	EX	48	41	3	4	3	89	8	90
2011	EX-01	45	40	5	4	5	85	9	55
2011	EX-02	53	41	0	6	0	94	6	17
2011	EX-03	69	23	0	8	0	92	8	13

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	60	25	7	3	4	86	7	71
2017	EX-01	56	28	5	5	7	84	12	43
2017	EX-02	60	27	13	0	0	87	0	15
2014	EX	57	29	12	1	1	86	2	83
2014	EX-01	53	33	10	2	2	86	4	49
2014	EX-02	53	24	24	0	0	76	0	17
2014	EX-03	75	25	0	0	0	100	0	12
2011	EX	46	42	6	4	2	88	7	90
2011	EX-01	45	40	7	5	2	85	7	55
2011	EX-02	59	35	0	0	6	94	6	17
2011	EX-03	38	54	0	8	0	92	8	13
2008	EX	63	28	4	4	0	91	4	89
2008	EX-01	52	37	4	8	0	88	8	52
2008	EX-02	75	15	10	0	0	90	0	20
2008	EX-03	86	14	0	0	0	100	0	14

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	45	22	20	4	7	0	1	68	12	69
2017	EX-01	50	17	19	2	12	0	0	67	14	42
2017	EX-02	33	33	27	0	0	0	7	71	0	15
2014	EX	43	28	13	9	2	4	0	74	12	84
2014	EX-01	44	26	9	14	4	4	0	72	19	50
2014	EX-02	35	29	24	6	0	6	0	69	6	17
2014	EX-03	58	33	8	0	0	0	0	92	0	12
2011	EX	46	27	14	8	3	1	1	74	11	90
2011	EX-01	44	29	13	9	4	2	0	74	13	55
2011	EX-02	47	29	12	0	6	0	6	81	6	17
2011	EX-03	46	23	31	0	0	0	0	69	0	13
2008	EX	45	26	11	11	3	2	1	73	15	89
2008	EX-01	35	33	12	17	2	2	0	69	20	52
2008	EX-02	55	20	10	0	5	5	5	83	6	20
2008	EX-03	64	14	14	7	0	0	0	79	7	14

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	EX	49	24	27	71
2017	EX-01	46	28	26	43
2017	EX-02	47	27	27	15
2014	EX	45	28	26	84
2014	EX-01	50	28	22	50
2014	EX-02	47	18	35	17
2014	EX-03	33	42	25	12
2011	EX	38	39	23	90
2011	EX-01	38	38	24	55
2011	EX-02	41	41	18	17
2011	EX-03	38	38	23	13

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	EX	20	28	46	0	0	6	35
2017	EX-01	10	40	40	0	0	10	20
2014	EX	23	36	38	0	9999	3	38
2014	EX-01	20	35	41	0	9999	4	25
2011	EX	24	12	53	12	9999	0	34
2011	EX-01	19	10	57	14	9999	0	21

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	EX	11	89	71
2017	EX-01	16	84	43
2014	EX	14	86	84
2014	EX-01	16	84	50

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	30	24	11	4	3	27	0	75	10	70
2017	EX-01	21	33	14	5	5	23	0	70	12	43
2017	EX-02	36	7	7	7	0	43	0	75	13	14
2014	EX	37	27	11	4	0	14	8	82	5	84
2014	EX-01	36	21	12	6	0	18	8	76	8	50
2014	EX-02	41	41	0	0	0	6	12	100	0	17
2014	EX-03	50	25	8	0	0	8	8	90	0	12

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	55	29	11	3	1	0	84	4	69
2017	EX-01	51	23	18	5	2	0	75	7	43
2017	EX-02	54	46	0	0	0	0	100	0	13
2014	EX	61	30	6	1	0	2	93	1	84
2014	EX-01	56	32	6	2	0	4	92	2	50
2014	EX-02	65	35	0	0	0	0	100	0	17
2014	EX-03	75	17	8	0	0	0	92	0	12
2011	EX	60	29	4	6	0	1	90	6	90
2011	EX-01	60	29	5	5	0	0	89	5	55
2011	EX-02	59	35	0	6	0	0	94	6	17
2011	EX-03	77	23	0	0	0	0	100	0	13

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	14	13	6	0	0	68	83	0	71
2017	EX-01	16	16	5	0	0	63	88	0	43
2017	EX-02	13	7	7	0	0	73	75	0	15
2014	EX	12	9	5	1	0	74	78	4	84
2014	EX-01	16	13	2	2	0	68	88	6	50
2014	EX-02	6	6	6	0	0	82	67	0	17
2014	EX-03	8	0	17	0	0	75	33	0	12
2011	EX	10	16	4	2	0	68	79	7	90
2011	EX-01	15	20	5	2	0	58	83	4	55
2011	EX-02	0	12	6	0	0	82	67	0	17
2011	EX-03	8	8	0	8	0	77	67	33	13
2008	EX	10	10	8	2	1	68	67	7	88
2008	EX-01	15	8	10	2	2	63	67	6	52
2008	EX-02	5	26	5	5	0	58	75	13	19
2008	EX-03	0	0	7	0	0	93	0	0	14

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	16	17	11	0	0	25	31	74	0	71
2017	EX-01	19	16	14	0	0	26	25	71	0	43
2017	EX-02	0	20	0	0	0	33	47	100	0	15
2014	EX	11	9	8	2	0	21	49	64	8	84
2014	EX-01	10	9	4	4	0	22	52	70	15	50
2014	EX-02	6	6	24	0	0	18	47	33	0	17
2014	EX-03	17	17	8	0	0	33	25	80	0	12
2011	EX	22	16	12	1	1	10	38	72	4	90
2011	EX-01	16	15	16	0	2	11	40	63	4	55
2011	EX-02	35	6	6	6	0	12	35	78	11	17
2011	EX-03	23	31	8	0	0	0	38	88	0	13

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	19	7	4	0	0	0	70	86	0	70
2017	EX-01	24	10	7	0	0	0	59	82	0	42
2017	EX-02	7	7	0	0	0	0	87	100	0	15
2014	EX	12	10	6	1	0	1	70	76	4	84
2014	EX-01	16	13	6	2	0	2	62	78	5	50
2014	EX-02	6	0	6	0	0	0	88	50	0	17
2014	EX-03	8	17	8	0	0	0	67	75	0	12
2011	EX	18	6	3	0	0	2	71	88	0	90
2011	EX-01	24	7	5	0	0	2	62	85	0	55
2011	EX-02	6	6	0	0	0	6	82	100	0	17
2011	EX-03	15	0	0	0	0	0	85	100	0	13
2008	EX	13	11	7	0	1	1	66	76	3	89
2008	EX-01	17	12	10	0	0	2	60	75	0	52
2008	EX-02	15	20	0	0	0	0	65	100	0	20
2008	EX-03	0	0	7	0	0	0	93	0	0	14

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	23	13	4	0	1	59	89	0	71
2017	EX-01	26	12	7	0	0	56	84	0	43
2017	EX-02	20	20	0	0	7	53	100	0	15
2014	EX	18	10	5	1	1	65	83	4	84
2014	EX-01	22	11	4	2	2	60	85	5	50
2014	EX-02	12	6	6	0	0	76	75	0	17
2014	EX-03	17	17	8	0	0	58	80	0	12
2011	EX	24	9	2	0	2	62	94	0	90
2011	EX-01	29	9	2	0	2	58	95	0	55
2011	EX-02	12	6	0	0	0	82	100	0	17
2011	EX-03	31	15	8	0	8	38	86	0	13
2008	EX	26	11	2	0	2	58	94	0	88
2008	EX-01	25	12	4	0	4	55	90	0	51
2008	EX-02	40	15	0	0	0	45	100	0	20
2008	EX-03	14	7	0	0	0	79	100	0	14

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	No (%)	Total responses
2017	EX-02	100	15
2014	EX-02	100	17
2014	EX-03	100	12

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	35	17	8	0	1	35	3	84	2	71
2017	EX-01	30	21	9	0	2	35	2	81	4	43
2017	EX-02	27	13	13	0	0	47	0	75	0	15
2014	EX	33	18	13	2	0	27	6	77	4	84
2014	EX-01	28	15	12	4	0	34	8	73	7	50
2014	EX-02	35	24	18	0	0	24	0	77	0	17
2014	EX-03	58	33	0	0	0	8	0	100	0	12

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	57	27	10	3	0	3	87	3	70
2017	EX-01	54	25	14	2	0	5	83	2	43
2017	EX-02	50	36	7	7	0	0	86	7	14
2014	EX	53	35	8	0	1	2	90	1	84
2014	EX-01	48	37	10	0	2	4	88	2	50
2014	EX-02	59	35	6	0	0	0	94	0	17
2014	EX-03	67	33	0	0	0	0	100	0	12
2011	EX	64	28	6	1	0	1	93	1	90
2011	EX-01	69	25	5	0	0	0	95	0	55
2011	EX-02	71	24	6	0	0	0	94	0	17
2011	EX-03	54	46	0	0	0	0	100	0	13

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	32	21	21	17	7	1	54	24	71
2017	EX-01	28	18	21	21	9	2	47	31	43
2017	EX-02	27	33	20	13	7	0	60	20	15

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	6	13	34	24	24	18	48	71
2017	EX-01	5	14	33	19	30	18	49	43
2017	EX-02	7	13	53	13	13	20	27	15

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	7	26	18	26	23	33	49	70
2017	EX-01	10	24	14	21	31	33	53	42
2017	EX-02	0	33	33	27	7	33	33	15

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	7	20	23	31	20	27	51	71
2017	EX-01	7	18	23	28	23	25	51	43
2017	EX-02	13	20	20	33	13	33	47	15

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	11	25	25	14	23	1	37	37	71
2017	EX-01	12	28	26	14	21	0	39	35	43
2017	EX-02	7	33	27	13	20	0	40	33	15

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	13	25	25	21	16	38	37	71
2017	EX-01	9	28	19	21	23	37	44	43
2017	EX-02	20	20	33	27	0	40	27	15

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	37	31	18	11	3	68	14	71
2017	EX-01	35	35	12	14	5	70	19	43
2017	EX-02	40	27	27	7	0	67	7	15

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	18	32	18	21	10	51	31	71
2017	EX-01	19	28	23	16	14	46	30	43
2017	EX-02	20	47	7	20	7	67	27	15

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	28	31	20	14	6	1	60	20	71
2017	EX-01	23	30	21	19	5	2	55	24	43
2017	EX-02	27	33	27	7	7	0	60	13	15

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	24	30	24	14	8	53	23	71
2017	EX-01	18	37	21	14	9	56	23	43
2017	EX-02	33	13	20	27	7	47	33	15

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	68	24	7	1	92	1	71
2017	EX-01	74	19	5	2	93	2	43
2017	EX-02	53	27	20	0	80	0	15

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	83	14	1	1	97	3	71
2017	EX-01	79	16	2	2	95	5	43
2017	EX-02	87	13	0	0	100	0	15

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	62	29	6	1	1	92	3	71
2017	EX-01	61	28	9	0	2	88	2	43
2017	EX-02	60	33	0	7	0	93	7	15

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	72	17	7	1	3	89	4	71
2017	EX-01	72	12	9	2	5	84	7	43
2017	EX-02	73	27	0	0	0	100	0	15

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	44	53	1	1	97	1	71
2017	EX-01	47	53	0	0	100	0	43
2017	EX-02	33	60	0	7	93	7	15

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	66	22	8	1	1	90	1	71
2017	EX-01	61	28	7	2	2	90	2	43
2017	EX-02	87	13	0	0	0	100	0	15

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	Positive answers (%)	Total responses
2017	EX	92	7	1	99	71
2017	EX-01	91	7	2	98	43
2017	EX-02	87	13	0	100	15

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	70	13	14	1	1	84	1	70
2017	EX-01	67	16	14	2	0	84	2	43
2017	EX-02	86	0	14	0	0	86	0	14

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	1	23	42	19	16	24	34	70
2017	EX-01	0	28	37	16	19	28	35	43
2017	EX-02	0	21	43	29	7	21	36	14

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	13	28	35	18	6	24	41	71
2017	EX-01	16	23	35	23	2	25	40	43
2017	EX-02	7	40	40	7	7	13	47	15

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Positive answers (%)	Total responses
2017	EX	65	32	3	97	71
2017	EX-01	63	33	5	95	43
2017	EX-02	53	47	0	100	15

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	36	40	14	4	6	76	10	70
2017	EX-01	37	40	12	2	9	77	12	43
2017	EX-02	33	40	20	7	0	73	7	15

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	EX	9	91	70
2017	EX-01	12	88	43
2014	EX	6	94	84
2014	EX-03	0	100	12

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	41	28	23	7	1	42	58	71
2017	EX-01	37	30	26	5	2	38	62	43
2017	EX-02	40	27	27	7	0	40	60	15

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	EX	7	41
2017	EX-01	12	26

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	EX	32	41
2017	EX-01	35	26

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	EX	12	41
2017	EX-01	15	26

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	EX	29	41
2017	EX-01	31	26

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	EX	5	41
2017	EX-01	4	26

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	EX	58	41
2017	EX-01	50	26

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	EX	27	44	22	0	5	2	41
2017	EX-01	23	38	27	0	8	4	26

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	32	34	2	10	0	2	20	84	13	41
2017	EX-01	23	42	4	8	0	0	23	85	10	26

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	5	7	7	12	39	5	24	17	72	41
2017	EX-01	4	4	4	19	46	4	19	10	85	26

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Canadian Heritage by Question 103. Please indicate your occupational group and level. Occupational group and level - EX

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Labour Management Relations and Collective Agreements