2017 Public Service Employee Survey Results for Canadian Heritage by Question 103. Please indicate your occupational group and level. Occupational group and level - EC

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	29	49	3	10	9	79	18	102
2017	EC-05	34	45	6	3	12	79	15	33
2017	EC-06	27	64	0	5	5	91	9	22
2017	EC-07	21	41	4	25	8	62	33	24
2014	EC	23	51	10	13	2	74	15	90
2014	EC-04	30	70	0	0	0	100	0	10
2014	EC-05	20	52	12	12	4	72	16	25
2014	EC-06	14	53	14	19	0	67	19	21
2014	EC-07	20	45	15	15	5	65	20	20
2011	EC	34	46	7	12	1	80	13	102
2011	EC-04	40	47	7	7	0	87	7	15
2011	EC-05	32	48	8	12	0	80	12	25
2011	EC-06	25	65	5	5	0	90	5	20
2011	EC-07	28	41	7	21	3	69	24	29

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	61	24	6	6	1	1	1	87	7	102
2017	EC-05	61	30	6	0	3	0	0	91	3	33
2017	EC-06	59	28	5	5	0	5	0	90	5	22
2017	EC-07	71	12	0	13	0	0	4	87	13	24
2014	EC	63	27	4	3	1	1	0	91	5	90
2014	EC-04	70	20	10	0	0	0	0	90	0	10
2014	EC-05	68	20	4	4	4	0	0	88	8	25
2014	EC-06	57	28	0	10	0	5	0	90	10	21
2014	EC-07	65	25	10	0	0	0	0	90	0	20
2011	EC	69	25	1	5	0	0	0	94	5	102
2011	EC-04	73	27	0	0	0	0	0	100	0	15
2011	EC-05	68	32	0	0	0	0	0	100	0	25
2011	EC-06	70	25	0	5	0	0	0	95	5	20
2011	EC-07	62	28	3	7	0	0	0	90	7	29

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	56	31	7	6	1	86	7	102
2017	EC-05	67	30	3	0	0	97	0	33
2017	EC-06	41	50	5	5	0	91	5	22
2017	EC-07	58	21	4	17	0	79	17	24
2014	EC	48	35	6	7	4	83	11	90
2014	EC-04	70	20	0	0	10	90	10	10
2014	EC-05	52	36	4	4	4	88	8	25
2014	EC-06	33	38	10	19	0	72	19	21
2014	EC-07	45	45	0	5	5	90	10	20
2011	EC	61	25	4	7	3	86	10	102
2011	EC-04	67	33	0	0	0	100	0	15
2011	EC-05	64	16	4	16	0	80	16	25
2011	EC-06	55	25	10	5	5	80	10	20
2011	EC-07	59	28	3	3	7	86	10	29

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	44	48	3	4	2	0	91	6	102
2017	EC-05	49	45	3	0	3	0	94	3	33
2017	EC-06	41	50	5	5	0	0	91	5	22
2017	EC-07	46	46	0	8	0	0	92	8	24
2014	EC	38	42	7	8	4	1	81	12	90
2014	EC-04	40	60	0	0	0	0	100	0	10
2014	EC-05	36	36	16	8	4	0	72	12	25
2014	EC-06	19	43	10	19	5	5	65	25	21
2014	EC-07	45	40	0	5	10	0	85	15	20
2011	EC	39	36	7	13	6	0	74	19	101
2011	EC-04	36	43	14	7	0	0	79	7	14
2011	EC-05	44	32	8	8	8	0	76	16	25
2011	EC-06	45	40	5	10	0	0	85	10	20
2011	EC-07	28	31	3	28	10	0	59	38	29

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	28	46	10	13	2	1	1	75	15	102
2017	EC-05	30	48	9	3	3	4	3	84	6	33
2017	EC-06	18	55	18	9	0	0	0	73	9	22
2017	EC-07	29	54	0	17	0	0	0	83	17	24
2014	EC	18	47	16	17	2	0	1	65	19	90
2014	EC-04	10	70	0	20	0	0	0	80	20	10
2014	EC-05	8	56	16	12	8	0	0	64	20	25
2014	EC-06	10	52	29	10	0	0	0	62	10	21
2014	EC-07	20	40	5	35	0	0	0	60	35	20
2011	EC	28	32	20	16	5	0	0	59	21	101
2011	EC-04	29	7	50	14	0	0	0	36	14	14
2011	EC-05	28	28	24	16	4	0	0	56	20	25
2011	EC-06	30	50	0	10	10	0	0	80	20	20
2011	EC-07	28	34	17	17	3	0	0	62	21	29

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	48	34	14	1	4	82	5	102
2017	EC-05	40	51	6	0	3	91	3	33
2017	EC-06	41	32	23	0	5	73	5	22
2017	EC-07	67	17	13	4	0	83	4	24
2014	EC	30	54	7	8	1	84	9	90
2014	EC-04	20	50	20	10	0	70	10	10
2014	EC-05	32	56	4	8	0	88	8	25
2014	EC-06	24	67	5	0	5	90	5	21
2014	EC-07	25	60	5	10	0	85	10	20
2011	EC	45	37	7	8	3	82	11	102
2011	EC-04	33	40	7	13	7	73	20	15
2011	EC-05	64	20	12	4	0	84	4	25
2011	EC-06	55	35	0	5	5	90	10	20
2011	EC-07	31	55	10	3	0	86	3	29

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	50	28	13	4	5	78	9	101
2017	EC-05	47	37	6	6	3	85	9	32
2017	EC-06	50	27	14	5	5	77	9	22
2017	EC-07	62	13	21	4	0	75	4	24
2014	EC	38	43	10	8	1	81	9	90
2014	EC-04	20	60	20	0	0	80	0	10
2014	EC-05	44	32	12	12	0	76	12	25
2014	EC-06	19	71	10	0	0	90	0	21
2014	EC-07	45	45	5	0	5	90	5	20
2011	EC	46	40	5	8	1	86	9	102
2011	EC-04	40	47	0	13	0	87	13	15
2011	EC-05	52	36	4	8	0	88	8	25
2011	EC-06	60	30	10	0	0	90	0	20
2011	EC-07	38	52	3	7	0	90	7	29

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	57	34	6	2	1	91	3	102
2017	EC-05	67	24	6	3	0	91	3	33
2017	EC-06	50	41	9	0	0	91	0	22
2017	EC-07	54	42	4	0	0	96	0	24
2014	EC	45	34	12	9	0	79	9	89
2014	EC-05	52	28	4	16	0	80	16	25
2014	EC-06	29	33	29	10	0	62	10	21
2014	EC-07	50	40	5	5	0	90	5	20

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	41	37	7	10	6	0	0	78	16	102
2017	EC-05	51	27	6	15	0	0	0	79	15	33
2017	EC-06	31	50	5	0	14	0	0	82	14	22
2017	EC-07	50	33	4	8	4	0	0	83	13	24
2014	EC	46	39	3	8	3	0	1	85	11	90
2014	EC-04	30	30	0	20	10	0	10	67	33	10
2014	EC-05	52	40	0	4	4	0	0	92	8	25
2014	EC-06	38	47	10	5	0	0	0	86	5	21
2014	EC-07	45	40	5	5	5	0	0	85	10	20
2011	EC	45	31	10	6	4	1	3	80	10	102
2011	EC-04	67	27	0	0	0	0	7	100	0	15
2011	EC-05	48	28	12	4	4	0	4	79	8	25
2011	EC-06	40	25	20	5	5	5	0	68	11	20
2011	EC-07	34	41	7	10	3	0	3	79	14	29

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	27	23	9	15	12	5	10	58	31	101
2017	EC-05	36	12	15	12	9	7	9	57	25	33
2017	EC-06	14	37	5	27	9	0	9	55	40	22
2017	EC-07	33	29	4	13	13	4	4	68	27	24
2014	EC	19	29	11	20	17	1	3	50	38	90
2014	EC-04	0	30	10	30	30	0	0	30	60	10
2014	EC-05	20	32	0	16	20	4	8	59	41	25
2014	EC-06	19	14	24	14	29	0	0	33	43	21
2014	EC-07	20	40	10	30	0	0	0	60	30	20
2011	EC	20	29	9	10	14	3	16	60	29	102
2011	EC-04	33	27	7	0	13	7	13	75	17	15
2011	EC-05	8	28	12	8	16	4	24	50	33	25
2011	EC-06	10	35	5	20	10	5	15	56	38	20
2011	EC-07	31	38	3	10	10	0	7	74	22	29

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	32	49	8	7	4	81	11	101
2017	EC-05	30	55	6	3	6	85	9	33
2017	EC-06	9	67	5	9	10	76	19	21
2017	EC-07	62	25	13	0	0	87	0	24
2014	EC	26	52	12	8	2	78	10	90
2014	EC-04	10	60	30	0	0	70	0	10
2014	EC-05	24	40	16	20	0	64	20	25
2014	EC-06	19	67	5	4	5	86	9	21
2014	EC-07	30	55	10	0	5	85	5	20
2011	EC	32	37	12	16	3	70	19	102
2011	EC-04	20	53	7	7	13	73	20	15
2011	EC-05	44	28	8	20	0	72	20	25
2011	EC-06	35	35	15	15	0	70	15	20
2011	EC-07	28	34	17	21	0	62	21	29

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	32	38	12	10	8	71	18	101
2017	EC-05	27	51	6	6	9	79	15	33
2017	EC-06	29	38	9	14	10	67	24	21
2017	EC-07	41	25	17	8	8	67	17	24
2014	EC	37	34	9	19	1	71	20	90
2014	EC-04	20	50	0	20	10	70	30	10
2014	EC-05	36	32	12	20	0	68	20	25
2014	EC-06	38	28	14	19	0	67	19	21
2014	EC-07	40	35	10	15	0	75	15	20
2011	EC	32	43	9	10	6	75	16	102
2011	EC-04	40	27	27	0	7	67	7	15
2011	EC-05	32	52	4	4	8	84	12	25
2011	EC-06	30	40	10	15	5	70	20	20
2011	EC-07	28	48	7	14	3	76	17	29

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	20	40	17	15	9	60	23	101
2017	EC-05	27	36	12	12	12	64	24	33
2017	EC-06	9	36	32	18	5	45	23	22
2017	EC-07	25	41	21	4	8	67	13	24

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	35	46	7	9	4	81	13	102
2017	EC-05	48	37	6	0	9	85	9	33
2017	EC-06	14	55	14	18	0	68	18	22
2017	EC-07	46	50	4	0	0	96	0	24
2014	EC	41	43	8	8	0	84	8	90
2014	EC-04	30	50	10	10	0	80	10	10
2014	EC-05	36	48	4	12	0	84	12	25
2014	EC-06	24	52	14	10	0	76	10	21
2014	EC-07	50	40	10	0	0	90	0	20
2011	EC	31	43	13	7	6	75	13	102
2011	EC-04	13	53	13	13	7	67	20	15
2011	EC-05	28	32	24	8	8	60	16	25
2011	EC-06	45	40	10	5	0	85	5	20
2011	EC-07	34	45	10	7	3	79	10	29

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	33	40	11	8	9	73	16	102
2017	EC-05	34	45	6	6	9	79	15	33
2017	EC-06	22	41	18	9	9	64	18	22
2017	EC-07	46	33	13	0	8	79	8	24

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	54	27	11	4	4	82	8	102
2017	EC-05	57	31	6	0	6	88	6	33
2017	EC-06	32	41	14	9	5	73	14	22
2017	EC-07	75	8	17	0	0	83	0	24
2014	EC	56	33	7	2	2	89	4	90
2014	EC-04	50	30	20	0	0	80	0	10
2014	EC-05	48	44	4	0	4	92	4	25
2014	EC-06	62	29	0	4	5	91	9	21
2014	EC-07	60	30	5	5	0	90	5	20
2011	EC	45	37	12	6	1	81	7	101
2011	EC-04	40	27	20	13	0	67	13	15
2011	EC-05	52	28	12	8	0	80	8	25
2011	EC-06	55	25	15	5	0	80	5	20
2011	EC-07	28	62	7	3	0	90	3	29

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	28	40	12	12	9	68	20	102
2017	EC-05	40	39	9	3	9	79	12	33
2017	EC-06	4	50	18	23	5	55	27	22
2017	EC-07	42	29	17	8	4	71	13	24
2014	EC	21	42	13	21	2	63	23	90
2014	EC-04	10	60	0	20	10	70	30	10
2014	EC-05	28	40	8	20	4	68	24	25
2014	EC-06	10	33	24	33	0	43	33	21
2014	EC-07	20	50	15	15	0	70	15	20
2011	EC	25	38	13	19	5	64	24	102
2011	EC-04	13	33	33	20	0	47	20	15
2011	EC-05	28	36	12	16	8	64	24	25
2011	EC-06	25	45	15	10	5	70	15	20
2011	EC-07	24	41	7	24	3	66	28	29

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	32	40	12	11	6	72	16	102
2017	EC-05	43	39	9	6	3	82	9	33
2017	EC-06	0	55	14	23	9	55	32	22
2017	EC-07	37	33	17	8	4	71	13	24
2014	EC	25	43	14	10	9	67	19	89
2014	EC-04	10	50	20	0	20	60	20	10
2014	EC-05	21	46	8	13	13	67	25	24
2014	EC-06	29	33	19	9	10	62	19	21
2014	EC-07	20	50	15	10	5	70	15	20

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	28	44	14	8	5	2	0	73	13	102
2017	EC-05	31	48	12	3	3	3	0	81	6	33
2017	EC-06	5	50	27	9	9	0	0	55	18	22
2017	EC-07	46	38	8	4	4	0	0	83	8	24
2014	EC	22	46	20	7	2	0	2	70	9	89
2014	EC-04	40	20	20	10	10	0	0	60	20	10
2014	EC-05	17	50	21	4	4	0	4	69	9	24
2014	EC-06	10	52	29	5	0	0	5	65	5	21
2014	EC-07	25	55	15	5	0	0	0	80	5	20
2011	EC	31	38	15	9	5	2	1	70	14	101
2011	EC-04	43	29	14	14	0	0	0	71	14	14
2011	EC-05	28	28	24	12	4	0	4	58	17	25
2011	EC-06	35	40	15	10	0	0	0	75	10	20
2011	EC-07	24	45	10	7	10	3	0	71	18	29

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	44	36	7	10	3	1	80	13	102
2017	EC-05	49	33	6	9	0	3	85	9	33
2017	EC-06	22	46	9	14	9	0	68	23	22
2017	EC-07	54	33	8	4	0	0	87	4	24
2014	EC	32	48	15	5	1	0	80	6	89
2014	EC-04	40	20	30	10	0	0	60	10	10
2014	EC-05	25	50	17	8	0	0	75	8	24
2014	EC-06	29	53	14	0	5	0	81	5	21
2014	EC-07	25	65	10	0	0	0	90	0	20
2011	EC	38	39	12	8	3	0	77	11	102
2011	EC-04	40	40	7	0	13	0	80	13	15
2011	EC-05	48	36	8	8	0	0	84	8	25
2011	EC-06	40	35	15	10	0	0	75	10	20
2011	EC-07	31	38	17	14	0	0	69	14	29

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	41	42	7	5	6	82	11	102
2017	EC-05	43	42	6	3	6	85	9	33
2017	EC-06	45	32	9	9	5	77	14	22
2017	EC-07	33	50	8	4	4	83	8	24
2014	EC	40	46	11	1	2	86	3	90
2014	EC-04	20	80	0	0	0	100	0	10
2014	EC-05	44	40	16	0	0	84	0	25
2014	EC-06	43	38	19	0	0	81	0	21
2014	EC-07	35	50	5	0	10	85	10	20
2011	EC	32	45	13	6	4	77	10	102
2011	EC-04	33	53	7	0	7	87	7	15
2011	EC-05	36	48	8	4	4	84	8	25
2011	EC-06	45	45	10	0	0	90	0	20
2011	EC-07	24	41	14	14	7	66	21	29

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	14	26	34	17	6	3	0	23	42	102
2017	EC-05	18	18	27	31	3	3	0	35	37	33
2017	EC-06	23	18	50	4	0	5	0	5	43	22
2017	EC-07	8	33	42	8	8	0	0	17	41	24
2014	EC	8	30	36	17	8	1	1	25	39	90
2014	EC-04	10	20	40	30	0	0	0	30	30	10
2014	EC-05	8	40	36	8	8	0	0	16	48	25
2014	EC-06	5	33	38	14	5	5	0	20	40	21
2014	EC-07	5	10	50	25	5	0	5	32	16	20
2011	EC	15	27	33	13	10	0	2	23	43	102
2011	EC-04	13	27	20	27	7	0	7	36	43	15
2011	EC-05	16	32	36	8	8	0	0	16	48	25
2011	EC-06	10	30	40	5	15	0	0	20	40	20
2011	EC-07	10	31	34	14	7	0	3	21	43	29

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	8	19	27	22	17	6	1	42	29	102
2017	EC-05	9	24	28	21	12	6	0	35	35	33
2017	EC-06	5	32	36	9	14	5	0	24	38	22
2017	EC-07	4	8	25	38	21	4	0	61	13	24
2014	EC	8	18	27	34	11	1	1	47	26	90
2014	EC-04	0	30	40	20	10	0	0	30	30	10
2014	EC-05	20	16	28	28	8	0	0	36	36	25
2014	EC-06	5	24	28	43	0	0	0	43	29	21
2014	EC-07	0	5	25	50	20	0	0	70	5	20
2011	EC	17	21	30	19	11	2	1	30	38	102
2011	EC-04	20	20	40	13	7	0	0	20	40	15
2011	EC-05	20	20	36	12	12	0	0	24	40	25
2011	EC-06	15	10	45	15	15	0	0	30	25	20
2011	EC-07	10	31	21	24	10	0	3	36	43	29

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	16	34	29	13	6	0	2	19	51	102
2017	EC-05	18	27	27	15	10	0	3	26	46	33
2017	EC-06	14	51	22	9	4	0	0	14	64	22
2017	EC-07	13	33	33	16	4	0	0	21	46	24
2014	EC	20	30	32	9	8	0	1	17	50	90
2014	EC-04	10	30	40	20	0	0	0	20	40	10
2014	EC-05	28	28	20	8	12	0	4	21	58	25
2014	EC-06	19	43	29	10	0	0	0	10	62	21
2014	EC-07	10	25	50	5	10	0	0	15	35	20
2011	EC	26	31	25	10	6	1	0	16	58	102
2011	EC-04	33	13	40	0	7	7	0	7	50	15
2011	EC-05	20	36	24	8	12	0	0	20	56	25
2011	EC-06	35	40	15	5	5	0	0	10	75	20
2011	EC-07	24	28	31	14	3	0	0	17	52	29

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	16	18	31	21	11	2	1	32	35	101
2017	EC-05	15	15	21	34	12	3	0	47	31	33
2017	EC-06	27	9	41	14	9	0	0	22	37	22
2017	EC-07	17	29	33	13	8	0	0	21	46	24
2014	EC	3	23	44	17	10	1	1	27	27	90
2014	EC-04	0	10	50	40	0	0	0	40	10	10
2014	EC-05	4	28	44	4	20	0	0	24	32	25
2014	EC-06	0	23	43	29	0	5	0	30	25	21
2014	EC-07	10	15	55	15	5	0	0	20	25	20
2011	EC	13	20	35	24	9	0	0	33	33	101
2011	EC-04	20	7	33	27	13	0	0	40	27	15
2011	EC-05	13	17	38	13	21	0	0	33	29	24
2011	EC-06	10	20	35	35	0	0	0	35	30	20
2011	EC-07	14	31	34	17	3	0	0	21	45	29

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	21	27	22	15	8	5	2	24	52	102
2017	EC-05	21	18	24	15	10	12	0	28	44	33
2017	EC-06	23	32	23	9	9	5	0	19	57	22
2017	EC-07	29	29	21	13	8	0	0	21	58	24
2014	EC	18	37	21	13	7	3	1	21	57	90
2014	EC-04	10	30	20	30	0	0	10	33	44	10
2014	EC-05	16	40	28	4	12	0	0	16	56	25
2014	EC-06	5	38	24	24	0	10	0	26	47	21
2014	EC-07	30	50	10	10	0	0	0	10	80	20
2011	EC	24	26	28	12	8	1	1	20	51	102
2011	EC-04	13	27	33	13	7	0	7	21	43	15
2011	EC-05	20	32	28	4	12	4	0	17	54	25
2011	EC-06	25	20	35	15	5	0	0	20	45	20
2011	EC-07	31	24	24	14	7	0	0	21	55	29

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	13	19	30	25	10	3	1	36	32	102
2017	EC-05	15	24	27	21	9	3	0	31	40	33
2017	EC-06	14	14	36	23	9	5	0	33	29	22
2017	EC-07	8	8	33	33	17	0	0	50	17	24
2014	EC	7	19	28	30	10	3	3	43	27	90
2014	EC-04	0	20	20	30	20	0	10	56	22	10
2014	EC-05	8	24	36	24	8	0	0	32	32	25
2014	EC-06	5	19	24	38	5	5	5	48	26	21
2014	EC-07	5	20	30	40	5	0	0	45	25	20
2011	EC	20	20	34	16	8	2	1	24	40	102
2011	EC-04	20	33	27	13	7	0	0	20	53	15
2011	EC-05	24	16	36	12	12	0	0	24	40	25
2011	EC-06	30	5	50	5	5	5	0	11	37	20
2011	EC-07	10	24	38	21	3	3	0	25	36	29

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	20	25	32	16	3	3	1	19	47	102
2017	EC-05	30	18	24	18	7	3	0	26	49	33
2017	EC-06	14	32	36	13	0	5	0	14	48	22
2017	EC-07	21	17	41	17	4	0	0	21	38	24
2014	EC	14	30	30	17	4	3	1	22	46	90
2014	EC-04	0	40	30	10	0	10	10	13	50	10
2014	EC-05	24	28	16	28	4	0	0	32	52	25
2014	EC-06	19	33	29	14	0	5	0	15	55	21
2014	EC-07	5	30	50	10	5	0	0	15	35	20

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	74	22	2	0	2	0	96	2	102
2017	EC-05	85	15	0	0	0	0	100	0	33
2017	EC-06	59	32	5	0	5	0	91	5	22
2017	EC-07	79	21	0	0	0	0	100	0	24
2014	EC	72	23	2	1	1	0	96	2	90
2014	EC-04	70	20	0	10	0	0	90	10	10
2014	EC-05	72	28	0	0	0	0	100	0	25
2014	EC-06	77	19	5	0	0	0	95	0	21
2014	EC-07	70	30	0	0	0	0	100	0	20
2011	EC	72	23	1	4	0	1	95	4	102
2011	EC-04	73	13	7	0	0	7	93	0	15
2011	EC-05	68	24	0	8	0	0	92	8	25
2011	EC-06	70	30	0	0	0	0	100	0	20
2011	EC-07	76	21	0	3	0	0	97	3	29

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	22	29	18	10	10	6	5	58	22	102
2017	EC-05	34	27	21	0	15	3	0	63	15	33
2017	EC-06	22	18	18	23	5	5	9	47	32	22
2017	EC-07	25	46	13	4	4	4	4	77	9	24
2014	EC	30	32	17	6	8	3	4	67	15	90
2014	EC-04	40	20	10	0	10	20	0	75	13	10
2014	EC-05	36	36	12	8	4	0	4	75	13	25
2014	EC-06	19	33	33	0	0	5	10	61	0	21
2014	EC-07	30	30	15	5	20	0	0	60	25	20

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	42	32	7	12	6	1	75	18	101
2017	EC-05	52	24	3	9	12	0	76	21	33
2017	EC-06	27	50	14	9	0	0	77	9	22
2017	EC-07	54	33	4	4	4	0	87	8	24
2014	EC	49	27	10	8	6	1	76	14	90
2014	EC-04	40	20	10	10	10	10	67	22	10
2014	EC-05	56	28	4	8	4	0	84	12	25
2014	EC-06	43	28	19	10	0	0	71	10	21
2014	EC-07	50	30	5	5	10	0	80	15	20

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	31	38	14	11	5	2	0	70	16	102
2017	EC-05	37	24	12	18	6	3	0	63	25	33
2017	EC-06	18	55	9	9	9	0	0	73	18	22
2017	EC-07	46	42	8	0	0	4	0	91	0	24
2014	EC	37	43	10	10	0	0	0	80	10	90
2014	EC-04	30	50	10	10	0	0	0	80	10	10
2014	EC-05	36	36	12	16	0	0	0	72	16	25
2014	EC-06	43	38	5	14	0	0	0	81	14	21
2014	EC-07	35	40	20	5	0	0	0	75	5	20
2011	EC	33	37	14	7	6	2	1	73	13	102
2011	EC-04	40	40	7	7	0	7	0	86	7	15
2011	EC-05	24	32	24	8	8	4	0	58	17	25
2011	EC-06	35	45	10	5	5	0	0	80	10	20
2011	EC-07	28	38	17	10	3	0	3	68	14	29

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	22	38	9	13	8	11	0	67	23	102
2017	EC-05	34	18	15	9	6	18	0	63	18	33
2017	EC-06	9	50	14	14	5	9	0	65	20	22
2017	EC-07	33	54	0	13	0	0	0	87	13	24
2014	EC	30	30	16	11	3	9	0	66	16	90
2014	EC-04	20	10	20	10	20	20	0	38	38	10
2014	EC-05	48	28	12	4	4	4	0	79	8	25
2014	EC-06	14	38	19	14	0	14	0	61	17	21
2014	EC-07	25	35	25	15	0	0	0	60	15	20
2011	EC	27	36	12	5	5	14	2	74	12	101
2011	EC-04	27	33	27	0	0	13	0	69	0	15
2011	EC-05	20	36	4	8	4	28	0	78	17	25
2011	EC-06	25	35	5	10	5	15	5	75	19	20
2011	EC-07	36	32	14	4	7	4	4	73	12	28

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	5	23	16	15	14	25	1	38	39	102
2017	EC-05	12	15	12	15	15	31	0	39	43	33
2017	EC-06	0	18	32	9	9	32	0	27	27	22
2017	EC-07	4	46	13	13	8	16	0	60	25	24
2014	EC	9	16	20	13	9	26	8	37	33	90
2014	EC-04	10	10	10	10	20	40	0	33	50	10
2014	EC-05	16	12	24	16	4	28	0	39	27	25
2014	EC-06	0	10	14	19	5	38	14	20	50	21
2014	EC-07	15	15	30	5	15	5	15	37	25	20

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	43	37	10	3	8	80	11	102
2017	EC-05	46	36	6	3	9	82	12	33
2017	EC-06	36	36	23	5	0	72	5	22
2017	EC-07	46	42	4	4	4	87	8	24
2014	EC	54	37	1	2	6	91	8	90
2014	EC-04	50	50	0	0	0	100	0	10
2014	EC-05	60	32	4	0	4	92	4	25
2014	EC-06	53	47	0	0	0	100	0	21
2014	EC-07	45	30	0	10	15	75	25	20

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	37	42	10	6	4	2	80	10	102
2017	EC-05	30	51	6	6	3	4	84	9	33
2017	EC-06	36	37	18	5	0	5	76	5	22
2017	EC-07	41	33	8	4	13	0	75	17	24
2014	EC	44	36	9	4	7	0	80	11	90
2014	EC-04	30	50	10	0	10	0	80	10	10
2014	EC-05	44	20	20	12	4	0	64	16	25
2014	EC-06	43	43	5	5	5	0	86	10	21
2014	EC-07	40	45	5	0	10	0	85	10	20
2011	EC	38	30	11	12	7	2	70	19	102
2011	EC-04	40	40	0	13	7	0	80	20	15
2011	EC-05	28	40	12	8	12	0	68	20	25
2011	EC-06	50	5	15	15	5	10	61	22	20
2011	EC-07	38	34	10	14	3	0	72	17	29

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	43	41	10	4	1	2	0	85	5	102
2017	EC-05	49	27	15	9	0	0	0	76	9	33
2017	EC-06	36	37	14	5	0	9	0	80	5	22
2017	EC-07	46	50	0	0	4	0	0	96	4	24
2014	EC	51	29	10	2	3	3	1	84	6	90
2014	EC-04	50	30	20	0	0	0	0	80	0	10
2014	EC-05	64	16	4	8	4	4	0	83	13	25
2014	EC-06	43	38	10	0	5	5	0	85	5	21
2014	EC-07	45	25	15	0	5	5	5	78	6	20
2011	EC	43	26	12	6	9	4	0	72	15	102
2011	EC-04	47	27	7	7	7	7	0	79	14	15
2011	EC-05	44	24	16	0	12	4	0	71	13	25
2011	EC-06	50	20	10	5	10	5	0	74	16	20
2011	EC-07	41	28	7	14	7	3	0	71	21	29

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	42	40	10	6	2	1	82	8	102
2017	EC-05	52	30	6	9	3	0	82	12	33
2017	EC-06	45	32	14	5	0	5	81	5	22
2017	EC-07	29	50	8	8	4	0	79	13	24
2014	EC	49	32	11	4	3	0	81	8	90
2014	EC-04	40	30	20	0	10	0	70	10	10
2014	EC-05	64	20	8	4	4	0	84	8	25
2014	EC-06	43	29	19	5	5	0	71	10	21
2014	EC-07	40	50	5	5	0	0	90	5	20
2011	EC	35	32	13	13	6	1	68	19	102
2011	EC-04	27	33	13	20	7	0	60	27	15
2011	EC-05	28	36	8	20	8	0	64	28	25
2011	EC-06	50	20	10	5	10	5	74	16	20
2011	EC-07	38	34	14	14	0	0	72	14	29

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	79	20	1	0	1	98	1	102
2017	EC-05	88	12	0	0	0	100	0	33
2017	EC-06	72	23	5	0	0	95	0	22
2017	EC-07	79	21	0	0	0	100	0	24
2014	EC	80	16	2	1	1	96	2	90
2014	EC-04	70	20	0	10	0	90	10	10
2014	EC-05	92	4	0	0	4	96	4	25
2014	EC-06	76	19	5	0	0	95	0	21
2014	EC-07	80	20	0	0	0	100	0	20
2011	EC	78	19	3	0	0	97	0	102
2011	EC-04	93	7	0	0	0	100	0	15
2011	EC-05	76	24	0	0	0	100	0	25
2011	EC-06	75	15	10	0	0	90	0	20
2011	EC-07	72	24	3	0	0	97	0	29

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	54	26	9	4	4	2	1	83	8	102
2017	EC-05	63	18	9	3	3	4	0	84	6	33
2017	EC-06	54	32	5	0	4	5	0	91	5	22
2017	EC-07	54	21	13	8	4	0	0	75	13	24
2014	EC	55	18	7	7	4	7	2	80	12	90
2014	EC-04	30	30	10	0	20	10	0	67	22	10
2014	EC-05	72	16	4	4	0	4	0	92	4	25
2014	EC-06	52	10	10	10	5	5	10	72	17	21
2014	EC-07	45	25	10	5	5	10	0	78	11	20
2011	EC	43	25	5	13	5	7	3	75	20	102
2011	EC-04	60	33	0	7	0	0	0	93	7	15
2011	EC-05	40	28	8	12	0	4	8	77	14	25
2011	EC-06	45	5	10	20	10	10	0	56	33	20
2011	EC-07	34	34	3	14	10	3	0	71	25	29

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	50	34	6	6	3	2	85	9	102
2017	EC-05	61	30	6	3	0	0	91	3	33
2017	EC-06	41	28	18	5	5	4	71	10	22
2017	EC-07	54	33	0	8	4	0	87	13	24

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	55	29	9	3	4	84	7	102
2017	EC-05	67	18	12	3	0	85	3	33
2017	EC-06	50	23	14	9	5	72	14	22
2017	EC-07	50	38	4	0	8	87	8	24

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	47	34	7	8	5	81	13	102
2017	EC-05	52	21	9	12	6	73	18	33
2017	EC-06	49	23	14	9	5	73	14	22
2017	EC-07	46	42	0	4	8	87	13	24
2014	EC	49	31	9	7	4	80	11	90
2014	EC-04	40	30	20	0	10	70	10	10
2014	EC-05	52	24	12	8	4	76	12	25
2014	EC-06	43	33	14	5	5	76	10	21
2014	EC-07	45	45	0	5	5	90	10	20

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	18	33	15	9	6	6	12	63	18	33
2017	EC-07	21	37	13	8	4	4	13	70	15	24
2014	EC	19	19	8	23	4	4	23	52	37	26
2014	EC-07	15	15	5	25	5	5	30	46	47	20

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	24	45	12	7	7	6	73	14	102
2017	EC-05	30	39	12	3	6	9	77	10	33
2017	EC-06	18	37	23	0	14	9	60	15	22
2017	EC-07	29	54	4	8	4	0	83	13	24
2014	EC	23	44	18	7	1	7	73	8	90
2014	EC-04	30	30	20	0	10	10	67	11	10
2014	EC-05	32	40	20	4	0	4	75	4	25
2014	EC-06	10	47	19	10	0	14	66	11	21
2014	EC-07	15	55	10	15	0	5	74	15	20
2011	EC	25	28	21	7	8	12	60	17	102
2011	EC-04	20	47	20	7	0	7	71	7	15
2011	EC-05	24	12	24	8	8	24	47	21	25
2011	EC-06	20	25	20	15	5	15	53	24	20
2011	EC-07	24	34	24	0	10	7	63	11	29

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	22	43	11	11	12	2	0	66	23	102
2017	EC-05	34	36	6	12	9	3	0	72	22	33
2017	EC-06	14	46	14	9	14	5	0	62	24	22
2017	EC-07	25	41	17	8	8	0	0	67	17	24
2014	EC	17	41	27	9	4	1	1	59	14	90
2014	EC-04	20	30	40	0	10	0	0	50	10	10
2014	EC-05	20	36	20	16	4	4	0	58	21	25
2014	EC-06	10	33	33	14	10	0	0	43	24	21
2014	EC-07	10	60	25	5	0	0	0	70	5	20
2011	EC	22	25	23	19	9	4	0	48	29	102
2011	EC-04	20	13	53	13	0	0	0	33	13	15
2011	EC-05	16	20	12	24	12	16	0	43	43	25
2011	EC-06	20	30	25	15	10	0	0	50	25	20
2011	EC-07	21	31	17	21	10	0	0	52	31	29

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	14	42	19	10	11	5	0	58	21	102
2017	EC-05	24	36	18	3	9	10	0	67	13	33
2017	EC-06	14	23	27	18	14	5	0	38	33	22
2017	EC-07	8	54	17	8	13	0	0	62	21	24
2014	EC	9	34	33	16	2	4	1	46	19	90
2014	EC-04	20	30	20	20	0	10	0	56	22	10
2014	EC-05	4	44	24	24	4	0	0	48	28	25
2014	EC-06	5	19	43	19	5	10	0	26	26	21
2014	EC-07	5	45	40	5	0	5	0	52	5	20
2011	EC	9	27	28	19	10	7	0	39	31	102
2011	EC-04	13	7	47	20	7	7	0	21	29	15
2011	EC-05	8	24	28	24	12	4	0	33	38	25
2011	EC-06	5	35	25	5	15	15	0	47	24	20
2011	EC-07	7	31	24	24	7	7	0	41	33	29

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	22	30	16	16	10	7	55	27	102
2017	EC-05	28	21	12	18	9	12	56	31	33
2017	EC-06	9	27	32	9	9	14	42	21	22
2017	EC-07	25	33	13	17	13	0	58	29	24
2014	EC	12	31	23	19	8	7	46	28	90
2014	EC-04	10	10	40	30	10	0	20	40	10
2014	EC-05	8	32	20	24	8	8	44	34	25
2014	EC-06	10	24	10	28	14	14	39	50	21
2014	EC-07	10	50	30	5	5	0	60	10	20
2011	EC	13	30	19	19	12	8	47	33	102
2011	EC-04	20	13	13	27	7	20	42	42	15
2011	EC-05	16	20	12	20	12	20	45	40	25
2011	EC-06	10	40	20	15	15	0	50	30	20
2011	EC-07	7	41	21	21	10	0	48	31	29

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	15	43	15	11	15	1	59	26	102
2017	EC-05	21	33	9	12	21	4	56	34	33
2017	EC-06	18	37	23	14	9	0	55	23	22
2017	EC-07	13	50	17	13	8	0	62	21	24
2014	EC	13	39	21	16	8	3	54	24	90
2014	EC-04	10	10	40	40	0	0	20	40	10
2014	EC-05	0	52	16	20	12	0	52	32	25
2014	EC-06	10	33	19	10	14	14	50	28	21
2014	EC-07	15	55	20	5	5	0	70	10	20
2011	EC	13	31	18	23	13	3	45	37	101
2011	EC-04	7	27	20	33	7	7	36	43	15
2011	EC-05	8	17	13	38	17	8	27	59	24
2011	EC-06	15	45	15	15	10	0	60	25	20
2011	EC-07	17	28	24	21	10	0	45	31	29

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	25	41	14	12	7	2	67	19	101
2017	EC-05	26	47	6	9	12	0	72	22	32
2017	EC-06	27	32	23	9	4	5	62	14	22
2017	EC-07	17	58	8	13	4	0	75	17	24
2014	EC	19	43	20	11	6	1	63	17	90
2014	EC-04	20	30	30	10	0	10	56	11	10
2014	EC-05	16	44	16	16	8	0	60	24	25
2014	EC-06	14	43	19	14	10	0	57	24	21
2014	EC-07	15	55	20	5	5	0	70	10	20
2011	EC	16	42	18	14	10	1	58	24	102
2011	EC-04	27	20	27	13	13	0	47	27	15
2011	EC-05	20	28	12	24	12	4	50	38	25
2011	EC-06	15	50	15	20	0	0	65	20	20
2011	EC-07	7	55	28	3	7	0	62	10	29

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	40	43	12	4	1	1	83	5	102
2017	EC-05	40	42	15	3	0	0	82	3	33
2017	EC-06	27	41	18	5	5	5	71	10	22
2017	EC-07	54	38	4	4	0	0	92	4	24
2014	EC	49	37	9	4	0	1	86	5	90
2014	EC-04	50	40	0	10	0	0	90	10	10
2014	EC-05	56	32	8	0	0	4	92	0	25
2014	EC-06	47	38	5	10	0	0	86	10	21
2014	EC-07	45	40	10	5	0	0	85	5	20
2011	EC	35	42	10	5	1	7	83	6	102
2011	EC-04	27	40	13	13	0	7	71	14	15
2011	EC-05	32	44	4	4	4	12	86	9	25
2011	EC-06	35	60	0	0	0	5	100	0	20
2011	EC-07	38	31	21	3	0	7	74	4	29

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	41	36	10	6	3	4	0	81	9	101
2017	EC-05	33	36	12	13	0	6	0	74	13	33
2017	EC-06	41	27	18	0	5	9	0	75	5	22
2017	EC-07	63	37	0	0	0	0	0	100	0	24
2014	EC	44	44	6	2	3	0	0	89	6	90
2014	EC-04	60	30	0	0	10	0	0	90	10	10
2014	EC-05	48	40	4	4	4	0	0	88	8	25
2014	EC-06	24	67	10	0	0	0	0	90	0	21
2014	EC-07	55	35	5	0	5	0	0	90	5	20
2011	EC	40	37	7	5	6	3	2	81	11	102
2011	EC-04	40	40	7	7	0	0	7	86	7	15
2011	EC-05	32	40	12	4	4	8	0	78	9	25
2011	EC-06	40	40	5	5	10	0	0	80	15	20
2011	EC-07	52	38	0	3	3	0	3	93	7	29

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	22	38	17	13	7	2	1	62	20	102
2017	EC-05	21	39	12	15	9	4	0	63	25	33
2017	EC-06	9	32	23	23	9	0	5	43	33	22
2017	EC-07	46	33	13	8	0	0	0	79	8	24
2014	EC	22	42	13	11	7	4	0	67	19	90
2014	EC-04	20	40	20	0	20	0	0	60	20	10
2014	EC-05	28	44	12	8	8	0	0	72	16	25
2014	EC-06	19	33	5	23	5	14	0	61	33	21
2014	EC-07	15	55	15	15	0	0	0	70	15	20
2011	EC	12	31	24	19	8	6	1	46	28	102
2011	EC-04	20	20	40	13	0	7	0	43	14	15
2011	EC-05	16	24	32	16	4	4	4	43	22	25
2011	EC-06	10	35	5	25	15	10	0	50	44	20
2011	EC-07	7	41	28	21	3	0	0	48	24	29

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	10	20	21	19	13	14	4	37	38	102
2017	EC-05	16	21	21	9	12	18	3	47	27	33
2017	EC-06	0	23	36	23	0	14	4	28	28	22
2017	EC-07	12	17	17	17	21	17	0	35	45	24
2014	EC	9	14	26	27	12	12	0	27	44	90
2014	EC-04	0	10	30	10	40	10	0	11	56	10
2014	EC-05	12	8	20	40	12	8	0	22	56	25
2014	EC-06	5	10	29	23	10	24	0	19	43	21
2014	EC-07	10	15	30	30	10	5	0	26	42	20
2011	EC	11	20	20	13	14	20	4	40	35	102
2011	EC-04	20	7	7	27	7	27	7	40	50	15
2011	EC-05	16	16	12	20	8	28	0	44	39	25
2011	EC-06	5	35	25	5	15	15	0	47	24	20
2011	EC-07	0	21	28	3	21	21	7	29	33	29

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	56	32	7	4	0	1	89	4	102
2017	EC-05	61	33	3	3	0	0	94	3	33
2017	EC-06	45	37	14	5	0	0	82	5	22
2017	EC-07	67	29	4	0	0	0	96	0	24
2014	EC	57	30	4	8	1	0	88	8	90
2014	EC-04	40	50	0	10	0	0	90	10	10
2014	EC-05	64	24	8	4	0	0	88	4	25
2014	EC-06	57	23	5	14	0	0	81	14	21
2014	EC-07	50	45	5	0	0	0	95	0	20

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	68	26	1	2	1	1	1	96	3	102
2017	EC-05	67	30	0	0	3	0	0	97	3	33
2017	EC-06	63	32	5	0	0	0	0	95	0	22
2017	EC-07	75	21	0	0	0	0	4	100	0	24
2014	EC	68	21	4	2	0	4	0	93	2	90
2014	EC-04	70	0	0	0	0	30	0	100	0	10
2014	EC-05	76	16	4	0	0	4	0	96	0	25
2014	EC-06	62	23	10	5	0	0	0	86	5	21
2014	EC-07	60	30	5	5	0	0	0	90	5	20
2011	EC	61	23	9	1	1	2	3	89	2	101
2011	EC-04	71	14	7	0	0	0	7	92	0	14
2011	EC-05	56	28	12	0	0	4	0	88	0	25
2011	EC-06	80	5	10	0	5	0	0	85	5	20
2011	EC-07	52	31	7	3	0	3	3	89	4	29

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	20	37	15	16	7	4	0	60	24	102
2017	EC-05	27	39	12	12	6	4	0	69	19	33
2017	EC-06	13	28	23	27	5	4	0	43	33	22
2017	EC-07	21	37	17	21	0	4	0	61	22	24
2014	EC	18	35	24	19	5	0	0	53	24	89
2014	EC-04	20	30	10	30	10	0	0	50	40	10
2014	EC-05	12	36	24	24	4	0	0	48	28	25
2014	EC-06	10	38	24	29	0	0	0	47	29	21
2014	EC-07	20	40	25	10	5	0	0	60	15	20
2011	EC	14	35	22	17	9	3	1	51	27	101
2011	EC-04	14	36	21	29	0	0	0	50	29	14
2011	EC-05	20	24	24	12	16	4	0	46	29	25
2011	EC-06	15	40	20	10	10	5	0	58	21	20
2011	EC-07	10	41	21	17	7	3	0	54	25	29

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	16	31	18	17	15	3	0	48	33	102
2017	EC-05	18	24	15	24	15	4	0	44	41	33
2017	EC-06	4	36	32	18	9	0	0	41	27	22
2017	EC-07	21	33	25	17	0	4	0	56	17	24
2014	EC	11	21	19	32	13	2	1	33	47	90
2014	EC-04	20	0	0	60	20	0	0	20	80	10
2014	EC-05	4	12	32	28	24	0	0	16	52	25
2014	EC-06	14	29	5	38	5	5	5	48	47	21
2014	EC-07	5	45	20	25	5	0	0	50	30	20
2011	EC	12	26	17	26	16	1	2	39	43	102
2011	EC-04	13	20	27	27	7	7	0	36	36	15
2011	EC-05	16	24	24	16	20	0	0	40	36	25
2011	EC-06	10	20	15	35	15	0	5	32	53	20
2011	EC-07	10	38	10	28	14	0	0	48	41	29

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	24	40	19	10	4	3	66	14	102
2017	EC-05	27	40	21	9	3	0	67	12	33
2017	EC-06	14	41	18	18	5	4	57	24	22
2017	EC-07	29	42	21	0	4	4	74	4	24

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	41	34	13	5	2	5	79	7	101
2017	EC-05	35	25	12	9	6	12	68	18	32
2017	EC-06	41	28	27	4	0	0	68	4	22
2017	EC-07	46	46	4	0	0	4	96	0	24
2014	EC	35	39	13	4	0	8	81	5	90
2014	EC-04	10	40	20	0	0	30	71	0	10
2014	EC-05	56	20	4	12	0	8	83	13	25
2014	EC-06	24	52	14	5	0	5	80	5	21
2014	EC-07	25	50	20	0	0	5	79	0	20

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	32	46	16	3	2	1	78	5	102
2017	EC-05	34	45	9	3	6	3	81	9	33
2017	EC-06	27	51	23	0	0	0	77	0	22
2017	EC-07	33	50	17	0	0	0	83	0	24
2014	EC	28	45	13	7	2	4	77	9	90
2014	EC-04	20	40	20	0	10	10	67	11	10
2014	EC-05	32	40	8	12	4	4	75	17	25
2014	EC-06	14	52	19	5	0	10	74	5	21
2014	EC-07	20	55	20	5	0	0	75	5	20
2011	EC	34	40	15	2	5	4	78	7	102
2011	EC-04	47	40	7	0	7	0	87	7	15
2011	EC-05	28	44	16	0	4	8	78	4	25
2011	EC-06	50	25	10	5	5	5	79	11	20
2011	EC-07	14	55	21	3	3	3	71	7	29

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	44	42	8	6	1	0	85	7	102
2017	EC-05	40	45	6	6	3	0	85	9	33
2017	EC-06	36	55	9	0	0	0	91	0	22
2017	EC-07	58	33	4	4	0	0	92	4	24
2014	EC	41	48	10	0	0	1	90	0	90
2014	EC-04	50	30	10	0	0	10	89	0	10
2014	EC-05	52	28	20	0	0	0	80	0	25
2014	EC-06	29	62	10	0	0	0	90	0	21
2014	EC-07	30	65	5	0	0	0	95	0	20
2011	EC	40	44	9	3	5	0	83	8	101
2011	EC-04	40	47	13	0	0	0	87	0	15
2011	EC-05	44	36	12	0	8	0	80	8	25
2011	EC-06	45	35	5	10	5	0	80	15	20
2011	EC-07	29	57	7	4	4	0	86	7	28

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	40	38	11	7	4	79	11	101
2017	EC-05	37	36	21	3	3	73	6	33
2017	EC-06	36	37	5	14	9	73	23	22
2017	EC-07	54	33	13	0	0	87	0	24
2014	EC	22	59	12	7	0	81	7	90
2014	EC-04	10	70	10	10	0	80	10	10
2014	EC-05	28	44	20	8	0	72	8	25
2014	EC-06	24	67	0	10	0	90	10	21
2014	EC-07	20	55	20	5	0	75	5	20
2011	EC	25	41	16	13	6	65	19	101
2011	EC-04	27	33	20	13	7	60	20	15
2011	EC-05	32	32	16	16	4	64	20	25
2011	EC-06	30	40	10	15	5	70	20	20
2011	EC-07	11	54	21	11	4	64	14	28

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	36	45	7	9	3	0	0	81	12	101
2017	EC-05	31	48	9	9	3	0	0	79	12	33
2017	EC-06	36	41	5	14	5	0	0	77	18	22
2017	EC-07	52	35	13	0	0	0	0	87	0	23
2014	EC	20	59	13	7	0	0	1	80	7	90
2014	EC-04	10	60	20	10	0	0	0	70	10	10
2014	EC-05	20	52	20	8	0	0	0	72	8	25
2014	EC-06	24	67	0	10	0	0	0	90	10	21
2014	EC-07	20	55	20	0	0	0	5	79	0	20
2011	EC	22	38	17	15	8	1	0	60	23	101
2011	EC-04	20	33	27	7	13	0	0	53	20	15
2011	EC-05	28	28	12	28	4	0	0	56	32	25
2011	EC-06	30	30	20	10	10	0	0	60	20	20
2011	EC-07	11	50	21	14	4	0	0	61	18	28

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	35	27	13	11	10	4	1	65	21	102
2017	EC-05	28	18	18	18	9	6	3	50	30	33
2017	EC-06	32	23	23	5	18	0	0	55	23	22
2017	EC-07	50	38	0	8	0	4	0	91	9	24
2014	EC	29	25	29	14	2	1	0	54	17	90
2014	EC-04	10	20	50	10	10	0	0	30	20	10
2014	EC-05	36	16	20	24	4	0	0	52	28	25
2014	EC-06	33	24	33	10	0	0	0	57	10	21
2014	EC-07	30	35	25	10	0	0	0	65	10	20
2011	EC	25	32	9	20	10	4	0	59	31	100
2011	EC-04	13	40	13	13	20	0	0	53	33	15
2011	EC-05	32	28	12	16	8	4	0	63	25	25
2011	EC-06	30	40	5	15	0	10	0	78	17	20
2011	EC-07	19	33	11	30	7	0	0	52	37	27

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	EC	46	30	23	102
2017	EC-05	57	19	24	33
2017	EC-06	50	32	18	22
2017	EC-07	29	50	21	24
2014	EC	45	21	33	90
2014	EC-04	40	10	50	10
2014	EC-05	60	12	28	25
2014	EC-06	43	33	24	21
2014	EC-07	45	25	30	20
2011	EC	46	22	32	102
2011	EC-04	67	20	13	15
2011	EC-05	44	20	36	25
2011	EC-06	50	15	35	20
2011	EC-07	41	24	34	29

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	EC	2	27	50	6	4	10	48
2017	EC-05	0	31	53	5	5	5	19
2017	EC-06	9	27	27	9	0	27	11
2014	EC	5	24	51	5	9999	15	41
2014	EC-05	7	20	60	7	9999	7	15
2011	EC	6	21	62	4	9999	6	47
2011	EC-04	0	20	60	10	9999	10	10
2011	EC-05	9	27	45	0	9999	18	11
2011	EC-06	20	30	50	0	9999	0	10
2011	EC-07	0	17	83	0	9999	0	12

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	EC	25	75	102
2017	EC-05	31	69	33
2017	EC-07	25	75	24
2014	EC	18	82	90
2014	EC-05	20	80	25
2014	EC-07	25	75	20

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	EC	35	26
2014	EC	50	16

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	EC	66	26
2017	EC-05	71	10
2014	EC	62	16

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	EC-05	0	10

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	EC	26
2017	EC-05	10
2014	EC	16

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	EC	0	26
2017	EC-05	0	10

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	Total responses
2017	EC	26
2017	EC-05	10
2014	EC	16

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	EC	30	26
2014	EC	50	16

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	EC	43	26
2014	EC	31	16

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	EC	51	26
2017	EC-05	61	10
2014	EC	50	16

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	EC	28	26
2014	EC	44	16

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	EC	35	26
2014	EC	57	16

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	EC	58	26
2017	EC-05	80	10
2014	EC	69	16

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	EC	24	26
2014	EC	50	16

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	EC	26
2017	EC-05	10
2014	EC	16

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	EC-05	0	10

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	EC	34	26
2014	EC	38	16

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	EC-05	0	10
2014	EC	31	16

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	EC-05	0	10

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	EC	73	26
2017	EC-05	70	10
2014	EC	81	16

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	EC	53	26
2014	EC	37	16

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	EC	23	26

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	Total responses
2017	EC	26
2017	EC-05	10
2014	EC	16

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	EC	19	26

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	EC	19	26
2014	EC	0	16

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	EC	34	26
2017	EC-05	49	10

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	EC	31	26

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	EC-05	0	10

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	EC	43	26
2014	EC	50	16

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	Total responses
2017	EC	26
2017	EC-05	10
2014	EC	16

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	EC	43	26
2017	EC-05	51	10
2014	EC	43	16

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	EC-05	0	10
2014	EC	0	16

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	EC	62	26
2017	EC-05	80	10
2014	EC	50	16

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	EC	0	26
2017	EC-05	0	10

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	EC	19	26

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	EC	80	20	26
2017	EC-05	69	31	10

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	8	11	18	12	6	39	7	34	32	102
2017	EC-05	12	6	12	12	6	49	3	38	38	33
2017	EC-06	0	14	27	14	0	41	5	25	25	22
2017	EC-07	8	8	21	13	4	38	8	31	31	24
2014	EC	8	15	16	13	6	39	3	40	33	90
2014	EC-04	10	0	10	10	20	50	0	20	60	10
2014	EC-05	8	28	16	4	4	36	4	60	13	25
2014	EC-06	5	5	19	19	5	48	0	18	45	21
2014	EC-07	10	10	5	30	0	40	5	36	55	20

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	24	35	19	8	5	9	1	65	14	102
2017	EC-05	25	30	18	6	6	15	0	65	14	33
2017	EC-06	9	32	32	14	0	14	0	48	16	22
2017	EC-07	25	42	21	4	4	4	0	69	9	24
2014	EC	19	33	21	7	4	14	1	62	13	90
2014	EC-04	10	30	10	20	0	30	0	57	29	10
2014	EC-05	20	36	20	0	4	20	0	70	5	25
2014	EC-06	10	33	24	10	5	19	0	53	18	21
2014	EC-07	25	25	30	10	5	5	0	52	16	20
2011	EC	26	35	14	7	5	13	0	71	13	102
2011	EC-04	27	47	20	0	0	7	0	79	0	15
2011	EC-05	24	32	12	8	12	12	0	64	23	25
2011	EC-06	30	45	10	0	5	10	0	83	6	20
2011	EC-07	17	28	21	14	3	17	0	54	21	29

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	28	53	10	4	1	1	3	85	5	102
2017	EC-05	30	40	18	9	3	0	0	70	12	33
2017	EC-06	14	77	4	5	0	0	0	91	5	22
2017	EC-07	29	62	8	0	0	0	0	92	0	24
2014	EC	23	55	10	6	4	1	1	80	10	90
2014	EC-04	30	50	10	0	10	0	0	80	10	10
2014	EC-05	32	60	0	4	4	0	0	92	8	25
2014	EC-06	5	53	23	14	5	0	0	57	19	21
2014	EC-07	35	55	5	0	5	0	0	90	5	20
2011	EC	16	57	12	11	5	0	0	73	16	102
2011	EC-04	13	40	13	27	7	0	0	53	33	15
2011	EC-05	16	56	20	8	0	0	0	72	8	25
2011	EC-06	15	70	0	5	10	0	0	85	15	20
2011	EC-07	21	62	14	0	3	0	0	83	3	29

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	5	14	29	2	3	40	8	35	10	102
2017	EC-05	3	9	33	4	3	45	3	23	13	33
2017	EC-06	0	23	18	0	5	50	4	50	10	22
2017	EC-07	0	8	38	0	4	42	8	17	8	24
2014	EC	6	13	17	3	4	49	8	44	18	90
2014	EC-04	10	10	10	10	0	60	0	50	25	10
2014	EC-05	12	12	20	4	8	40	4	43	21	25
2014	EC-06	5	5	14	0	10	67	0	29	29	21
2014	EC-07	0	20	10	5	0	50	15	57	14	20
2011	EC	4	8	22	6	7	45	9	26	28	102
2011	EC-04	7	7	13	0	13	40	20	33	33	15
2011	EC-05	8	4	12	12	8	48	8	27	45	25
2011	EC-06	0	25	30	5	5	30	5	38	15	20
2011	EC-07	3	3	24	7	0	55	7	18	18	29

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	34	40	10	3	1	10	3	85	4	102
2017	EC-05	34	42	12	3	0	9	0	84	3	33
2017	EC-06	36	41	14	0	0	9	0	85	0	22
2017	EC-07	33	37	8	8	0	13	0	81	10	24
2014	EC	35	32	19	2	1	8	2	75	4	90
2014	EC-04	50	10	10	0	10	10	10	75	13	10
2014	EC-05	48	28	20	4	0	0	0	76	4	25
2014	EC-06	24	47	19	0	0	10	0	79	0	21
2014	EC-07	30	35	20	0	0	15	0	76	0	20
2011	EC	33	30	13	4	1	18	1	78	6	102
2011	EC-04	53	13	13	7	0	13	0	77	8	15
2011	EC-05	32	32	12	0	4	20	0	80	5	25
2011	EC-06	30	40	15	5	0	10	0	78	6	20
2011	EC-07	34	31	14	7	0	14	0	76	8	29

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	25	37	12	4	1	18	4	79	6	102
2017	EC-05	28	36	12	0	0	21	3	84	0	33
2017	EC-06	27	36	18	4	0	14	0	74	5	22
2017	EC-07	25	37	8	8	0	21	0	79	11	24
2014	EC	33	32	19	4	0	10	1	74	5	90
2014	EC-04	40	30	10	10	0	10	0	78	11	10
2014	EC-05	44	24	20	4	0	8	0	74	4	25
2014	EC-06	19	43	29	0	0	10	0	68	0	21
2014	EC-07	35	35	10	5	0	15	0	82	6	20
2011	EC	25	35	17	1	1	22	0	76	3	102
2011	EC-04	33	33	20	0	0	13	0	77	0	15
2011	EC-05	24	24	16	4	4	28	0	67	11	25
2011	EC-06	15	55	20	0	0	10	0	78	0	20
2011	EC-07	31	31	17	0	0	21	0	78	0	29

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	EC	9	91	102
2017	EC-05	15	85	33
2017	EC-07	0	100	24
2014	EC	8	92	90

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	13	16	16	4	4	40	7	55	15	102
2017	EC-05	12	12	15	6	6	46	3	47	24	33
2017	EC-06	9	9	27	0	0	50	5	40	0	22
2017	EC-07	8	29	17	4	0	33	8	64	7	24
2014	EC	11	9	18	1	3	51	7	47	11	90
2014	EC-04	10	0	20	0	20	40	10	20	40	10
2014	EC-05	8	8	16	0	0	60	8	50	0	25
2014	EC-06	5	10	24	5	0	57	0	33	11	21
2014	EC-07	10	10	15	0	0	50	15	57	0	20

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	27	36	18	2	4	11	2	72	7	102
2017	EC-05	27	30	18	3	6	16	0	68	11	33
2017	EC-06	14	32	32	0	0	18	5	59	0	22
2017	EC-07	37	42	17	0	0	4	0	83	0	24
2014	EC	29	32	18	2	1	18	0	74	4	90
2014	EC-04	10	30	20	0	0	40	0	67	0	10
2014	EC-05	40	20	16	4	0	20	0	75	5	25
2014	EC-06	14	43	24	5	0	14	0	66	6	21
2014	EC-07	30	35	20	0	0	15	0	76	0	20
2011	EC	31	38	8	3	1	19	0	86	5	102
2011	EC-04	27	40	13	0	7	13	0	77	8	15
2011	EC-05	36	28	4	8	0	24	0	84	11	25
2011	EC-06	30	55	5	0	0	10	0	94	0	20
2011	EC-07	24	38	14	3	0	21	0	78	4	29

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	18	18	23	11	27	3	37	39	102
2017	EC-05	15	18	28	3	33	3	34	37	33
2017	EC-06	14	22	27	14	18	5	38	34	22
2017	EC-07	25	13	29	17	17	0	38	33	24

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	15	26	26	14	17	1	42	31	102
2017	EC-05	15	39	15	9	21	0	54	30	33
2017	EC-06	13	27	27	14	18	0	41	32	22
2017	EC-07	17	21	25	21	17	0	38	37	24

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	17	26	26	19	14	42	32	101
2017	EC-05	18	33	21	15	12	51	27	33
2017	EC-06	13	18	23	23	23	32	46	22
2017	EC-07	13	21	33	16	17	33	33	24

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	14	19	29	17	19	2	34	37	102
2017	EC-05	9	28	24	18	21	0	37	39	33
2017	EC-06	18	18	23	19	18	5	38	39	22
2017	EC-07	13	13	38	16	21	0	25	37	24

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	34	25	19	7	8	2	5	63	16	102
2017	EC-05	40	30	15	0	9	3	3	74	10	33
2017	EC-06	31	23	18	14	5	0	9	60	20	22
2017	EC-07	29	29	25	8	8	0	0	59	17	24

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	22	23	26	14	13	2	46	27	102
2017	EC-05	27	18	19	12	21	3	46	34	33
2017	EC-06	22	27	32	14	0	5	52	15	22
2017	EC-07	25	21	33	8	13	0	46	21	24

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	15	30	24	18	12	1	45	30	102
2017	EC-05	16	30	24	15	12	3	47	28	33
2017	EC-06	14	27	27	14	18	0	41	32	22
2017	EC-07	21	33	13	25	8	0	54	33	24

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	14	29	23	18	16	43	34	102
2017	EC-05	24	22	21	21	12	46	33	33
2017	EC-06	9	27	27	9	27	36	37	22
2017	EC-07	4	29	33	25	8	33	33	24

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	17	27	19	18	17	1	45	36	102
2017	EC-05	18	25	15	18	21	3	44	40	33
2017	EC-06	14	23	23	14	27	0	36	41	22
2017	EC-07	17	33	25	21	4	0	50	25	24

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	27	29	20	16	9	56	24	102
2017	EC-05	30	28	18	9	15	58	24	33
2017	EC-06	22	32	18	19	9	54	28	22
2017	EC-07	25	29	13	29	4	54	33	24

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	51	33	8	5	2	1	85	7	102
2017	EC-05	40	39	9	6	3	3	81	9	33
2017	EC-06	50	37	9	5	0	0	86	5	22
2017	EC-07	58	29	4	8	0	0	87	8	24

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	67	9	11	4	5	5	80	9	102
2017	EC-05	67	9	9	0	9	6	81	10	33
2017	EC-06	64	14	5	5	0	14	89	6	22
2017	EC-07	83	4	4	4	4	0	87	8	24

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	60	21	9	4	3	3	84	7	102
2017	EC-05	57	24	3	3	6	6	87	10	33
2017	EC-06	54	27	5	5	5	5	85	10	22
2017	EC-07	83	13	4	0	0	0	96	0	24

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	57	17	8	7	9	2	76	16	102
2017	EC-05	51	18	12	3	9	6	74	13	33
2017	EC-06	50	18	14	9	9	0	68	18	22
2017	EC-07	79	8	0	4	8	0	87	13	24

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	54	15	1	1	1	28	96	3	102
2017	EC-05	58	6	0	0	0	36	100	0	33
2017	EC-06	63	9	0	5	0	23	94	6	22
2017	EC-07	62	38	0	0	0	0	100	0	24

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	72	12	4	1	2	9	94	1	100
2017	EC-05	60	19	6	0	0	15	93	0	33
2017	EC-06	82	5	5	5	0	4	90	5	22
2017	EC-07	86	14	0	0	0	0	100	0	22

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	65	12	6	4	4	10	85	9	102
2017	EC-05	61	9	6	0	3	21	89	4	33
2017	EC-06	77	9	0	5	0	9	95	5	22
2017	EC-07	79	17	4	0	0	0	96	0	24

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	43	35	12	6	3	2	79	9	102
2017	EC-05	40	42	6	3	6	3	84	9	33
2017	EC-06	54	27	9	5	5	0	81	9	22
2017	EC-07	46	46	8	0	0	0	92	0	24

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	7	30	39	21	4	37	24	102
2017	EC-05	6	30	42	18	3	36	21	33
2017	EC-06	4	41	37	14	5	45	18	22
2017	EC-07	13	25	37	21	4	38	25	24

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	9	19	42	19	11	30	27	101
2017	EC-05	12	18	34	24	12	36	30	33
2017	EC-06	10	14	53	14	10	24	24	21
2017	EC-07	4	25	46	17	8	25	29	24

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	41	40	9	3	5	2	83	8	100
2017	EC-05	54	34	9	3	0	0	88	3	32
2017	EC-06	32	41	9	0	14	4	76	14	22
2017	EC-07	35	52	13	0	0	0	87	0	23

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	21	40	14	16	10	60	25	102
2017	EC-05	22	36	21	18	3	58	21	33
2017	EC-06	18	46	14	5	18	64	23	22
2017	EC-07	29	37	13	17	4	67	21	24

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	EC	19	81	101
2017	EC-05	28	72	32
2017	EC-06	0	100	22
2014	EC	22	78	90
2014	EC-05	24	76	25
2014	EC-06	24	76	21
2014	EC-07	25	75	20

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	EC	89	11	19
2014	EC	80	20	20

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	41	47	0	0	12	0	0	88	12	17
2014	EC	56	38	0	0	6	0	0	94	6	16

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	25	20	21	14	14	5	26	74	102
2017	EC-05	18	30	12	16	21	3	18	82	33
2017	EC-06	23	27	19	9	14	9	25	75	22
2017	EC-07	38	13	37	13	0	0	38	62	24

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	EC	22	71
2017	EC-05	34	26
2017	EC-06	7	14
2017	EC-07	13	15

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	EC	37	71
2017	EC-05	46	26
2017	EC-06	14	14
2017	EC-07	40	15

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	EC	20	71
2017	EC-05	15	26
2017	EC-06	7	14
2017	EC-07	13	15

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	EC	36	71
2017	EC-05	39	26
2017	EC-06	29	14
2017	EC-07	60	15

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	EC	22	71
2017	EC-05	23	26
2017	EC-06	28	14
2017	EC-07	13	15

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	EC	48	71
2017	EC-05	49	26
2017	EC-06	57	14
2017	EC-07	47	15

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	EC	3	36	18	19	7	17	69
2017	EC-05	0	34	20	27	4	15	26
2017	EC-06	7	21	36	14	7	14	14
2017	EC-07	0	54	8	15	0	23	13

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	12	21	12	17	22	3	12	39	46	72
2017	EC-05	11	23	15	15	19	5	12	41	41	26
2017	EC-06	20	7	6	13	27	7	20	37	55	15
2017	EC-07	0	27	13	13	34	0	13	31	54	15

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EC	6	10	15	62	1	6	6	83	71
2017	EC-05	8	11	8	65	0	8	8	79	26
2017	EC-06	7	7	22	50	7	7	8	84	14
2017	EC-07	7	7	6	80	0	0	7	87	15

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Canadian Heritage by Question 103. Please indicate your occupational group and level. Occupational group and level - EC

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me