2017 Public Service Employee Survey Results for Canadian Heritage by Question 103.1. Occupational category (variable derived from question 103)

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 48 37 4 10 1 0 0 85 11 73
2017 Scientific and Professional 31 49 3 9 8 0 0 80 18 119
2017 Administration and Foreign Services 42 45 5 6 2 0 0 88 8 909
2017 Technical 43 39 6 9 3 0 0 82 12 33
2017 Administrative Support 42 49 0 6 3 0 0 91 9 35
2017 Other 52 40 4 4 0 0 0 92 4 53
2014 Executive 36 48 5 8 2 0 0 84 11 83
2014 Scientific and Professional 25 49 9 13 4 0 0 74 17 106
2014 Administration and Foreign Services 37 49 5 7 2 0 0 85 9 995
2014 Technical 17 55 8 14 6 0 0 72 20 35
2014 Administrative Support 40 49 1 7 0 0 1 91 8 68
2014 Other 36 60 0 4 0 0 0 96 4 26

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 74 23 3 0 0 0 0 97 0 73
2017 Scientific and Professional 61 24 6 7 1 1 1 86 8 119
2017 Administration and Foreign Services 66 27 3 3 0 0 0 94 3 903
2017 Technical 82 9 0 9 0 0 0 91 9 33
2017 Administrative Support 60 28 6 6 0 0 0 88 6 35
2017 Other 85 10 4 2 0 0 0 94 2 53
2014 Executive 73 19 2 1 2 0 1 94 4 84
2014 Scientific and Professional 62 25 5 5 2 1 0 89 7 106
2014 Administration and Foreign Services 64 29 3 2 1 0 0 94 3 995
2014 Technical 63 26 6 3 3 0 0 89 6 35
2014 Administrative Support 67 24 6 1 0 0 1 92 2 68
2014 Other 83 9 4 4 0 0 0 91 4 26

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 63 25 4 7 1 0 0 88 8 73
2017 Scientific and Professional 57 29 8 6 1 0 0 86 7 119
2017 Administration and Foreign Services 54 32 7 6 2 0 0 86 8 909
2017 Technical 63 31 0 3 0 0 3 97 3 33
2017 Administrative Support 48 43 9 0 0 0 0 91 0 35
2017 Other 64 25 8 4 0 0 0 89 4 53
2014 Executive 59 25 5 9 1 0 0 85 11 84
2014 Scientific and Professional 50 31 6 7 6 0 0 81 13 106
2014 Administration and Foreign Services 51 30 6 9 3 0 0 82 12 994
2014 Technical 49 34 11 6 0 0 0 83 6 35
2014 Administrative Support 52 32 4 10 0 0 1 85 11 68
2014 Other 54 30 2 13 0 0 0 85 13 26

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 57 30 4 7 1 0 0 88 8 73
2017 Scientific and Professional 47 45 2 4 2 0 0 92 6 119
2017 Administration and Foreign Services 48 37 6 7 2 0 0 85 9 908
2017 Technical 58 39 0 3 0 0 0 97 3 33
2017 Administrative Support 48 35 8 9 0 0 0 83 9 35
2017 Other 63 29 6 2 1 0 0 92 3 53
2014 Executive 56 30 5 6 4 0 0 86 9 84
2014 Scientific and Professional 41 40 7 8 4 0 1 82 11 106
2014 Administration and Foreign Services 43 39 8 6 3 0 0 83 9 995
2014 Technical 43 43 6 9 0 0 0 86 9 35
2014 Administrative Support 43 38 10 7 0 0 1 82 8 68
2014 Other 52 33 9 2 4 0 0 85 6 26

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 44 40 10 5 1 0 0 84 7 73
2017 Scientific and Professional 28 48 10 11 2 1 1 77 13 119
2017 Administration and Foreign Services 35 43 10 10 2 0 0 78 12 909
2017 Technical 43 27 13 9 3 0 6 74 13 33
2017 Administrative Support 27 40 15 15 3 0 0 68 18 35
2017 Other 44 44 7 2 0 0 4 91 2 53
2014 Executive 41 43 11 4 1 0 0 84 5 84
2014 Scientific and Professional 21 46 15 14 3 0 1 67 17 106
2014 Administration and Foreign Services 32 42 13 9 4 0 1 74 13 993
2014 Technical 11 48 20 17 0 3 0 62 18 35
2014 Administrative Support 36 33 18 10 1 0 1 70 12 68
2014 Other 39 35 9 13 0 0 4 77 14 26

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 67 24 7 1 0 0 0 92 1 73
2017 Scientific and Professional 48 34 13 1 3 0 0 82 4 119
2017 Administration and Foreign Services 41 42 9 5 2 0 0 83 8 907
2017 Technical 81 16 0 3 0 0 0 97 3 33
2017 Administrative Support 22 46 9 14 6 0 3 70 21 34
2017 Other 36 36 19 8 1 0 0 72 8 53
2014 Executive 62 34 1 2 0 0 0 96 2 84
2014 Scientific and Professional 35 51 7 7 1 0 0 86 8 106
2014 Administration and Foreign Services 36 40 13 7 4 0 0 76 11 995
2014 Technical 69 26 6 0 0 0 0 94 0 35
2014 Administrative Support 31 29 28 9 1 0 1 61 10 68
2014 Other 36 44 17 0 2 0 0 80 2 26

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 81 14 1 4 0 0 0 95 4 73
2017 Scientific and Professional 52 28 13 3 4 0 0 80 8 118
2017 Administration and Foreign Services 47 39 7 5 2 0 0 86 7 906
2017 Technical 81 16 0 3 0 0 0 97 3 33
2017 Administrative Support 32 45 12 5 6 0 0 77 11 34
2017 Other 52 37 6 3 2 0 0 89 5 52
2014 Executive 68 31 1 0 0 0 0 99 0 84
2014 Scientific and Professional 41 41 9 7 1 0 0 83 8 106
2014 Administration and Foreign Services 43 37 9 8 3 0 0 80 11 995
2014 Technical 74 20 3 3 0 0 0 94 3 35
2014 Administrative Support 30 35 21 10 3 0 1 66 13 68
2014 Other 60 29 9 0 2 0 0 89 2 26

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 75 21 3 1 0 0 0 96 1 73
2017 Scientific and Professional 61 32 5 2 1 0 0 92 2 119
2017 Administration and Foreign Services 49 40 6 2 2 0 0 90 4 906
2017 Technical 78 22 0 0 0 0 0 100 0 33
2017 Administrative Support 40 40 12 5 3 0 0 80 8 34
2017 Other 69 27 2 2 0 0 0 96 2 53
2014 Executive 70 25 4 0 1 0 0 95 1 84
2014 Scientific and Professional 49 32 11 8 0 0 0 82 8 105
2014 Administration and Foreign Services 46 41 7 4 1 0 0 88 6 994
2014 Technical 51 40 9 0 0 0 0 91 0 35
2014 Administrative Support 43 41 10 3 0 1 1 87 3 68
2014 Other 47 39 6 4 0 3 0 89 4 26

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 41 29 18 3 10 0 0 70 12 73
2017 Scientific and Professional 43 35 6 9 5 1 1 80 14 119
2017 Administration and Foreign Services 47 36 7 7 3 0 1 84 10 908
2017 Technical 58 24 9 6 0 0 3 84 6 33
2017 Administrative Support 40 41 9 0 3 0 6 87 3 34
2017 Other 69 21 2 4 2 0 2 92 6 53
2014 Executive 47 28 11 9 2 0 2 78 11 84
2014 Scientific and Professional 48 35 5 8 3 0 1 84 11 106
2014 Administration and Foreign Services 43 35 10 7 4 1 1 79 10 995
2014 Technical 43 40 9 9 0 0 0 83 9 35
2014 Administrative Support 44 31 15 6 1 0 3 77 7 68
2014 Other 50 34 3 0 4 4 4 92 5 26

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 10 5 3 7 5 0 70 50 41 73
2017 Scientific and Professional 27 23 9 15 12 4 10 58 31 118
2017 Administration and Foreign Services 43 26 9 9 5 2 6 75 16 906
2017 Technical 36 16 9 15 9 0 16 61 28 33
2017 Administrative Support 37 23 9 6 3 0 21 77 12 34
2017 Other 34 13 13 2 0 8 29 76 3 53
2014 Executive 14 4 7 4 12 0 59 44 39 84
2014 Scientific and Professional 23 28 11 18 16 1 3 53 35 106
2014 Administration and Foreign Services 33 30 11 8 7 2 9 70 17 995
2014 Technical 31 51 11 3 0 0 3 85 3 35
2014 Administrative Support 30 30 12 4 3 4 16 76 9 68
2014 Other 31 9 13 0 4 0 43 69 8 26

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 60 31 0 7 1 0 0 92 8 73
2017 Scientific and Professional 34 49 7 7 3 0 0 83 10 118
2017 Administration and Foreign Services 34 47 9 7 3 0 0 81 10 908
2017 Technical 66 25 6 3 0 0 0 91 3 33
2017 Administrative Support 20 57 6 9 9 0 0 76 18 35
2017 Other 44 42 10 4 1 0 0 86 5 53
2014 Executive 49 43 5 4 0 0 0 92 4 84
2014 Scientific and Professional 30 49 11 7 2 0 0 79 9 106
2014 Administration and Foreign Services 28 47 13 7 4 0 0 76 12 995
2014 Technical 43 46 9 3 0 0 0 89 3 35
2014 Administrative Support 30 43 16 9 1 0 1 74 10 68
2014 Other 43 44 9 4 0 0 0 87 4 26

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 41 38 11 7 3 0 0 79 10 73
2017 Scientific and Professional 32 39 10 12 8 0 0 71 19 118
2017 Administration and Foreign Services 33 38 14 9 5 0 0 72 14 907
2017 Technical 52 33 6 9 0 0 0 85 9 33
2017 Administrative Support 23 43 22 12 0 0 0 66 12 35
2017 Other 60 27 11 2 0 0 0 87 2 53
2014 Executive 34 38 15 8 4 0 0 73 12 84
2014 Scientific and Professional 36 35 9 19 2 0 0 71 21 106
2014 Administration and Foreign Services 29 39 16 10 5 0 0 69 15 995
2014 Technical 29 43 23 6 0 0 0 71 6 35
2014 Administrative Support 37 31 14 16 0 0 1 69 16 68
2014 Other 41 45 4 0 4 4 0 91 5 26

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 51 38 5 4 1 0 0 89 5 73
2017 Scientific and Professional 23 40 15 13 8 0 0 64 21 118
2017 Administration and Foreign Services 33 43 11 8 4 0 0 76 13 907
2017 Technical 48 40 6 6 0 0 0 88 6 33
2017 Administrative Support 32 54 12 0 3 0 0 85 3 35
2017 Other 40 37 10 13 0 0 0 77 13 53

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 70 29 1 0 0 0 0 99 0 73
2017 Scientific and Professional 38 44 6 8 3 0 0 83 12 119
2017 Administration and Foreign Services 41 42 10 4 2 0 0 84 7 906
2017 Technical 69 28 3 0 0 0 0 97 0 33
2017 Administrative Support 24 58 12 3 3 0 0 82 6 35
2017 Other 56 38 2 2 0 2 0 96 2 53
2014 Executive 64 34 2 0 0 0 0 98 0 84
2014 Scientific and Professional 44 42 7 7 1 0 0 86 8 106
2014 Administration and Foreign Services 36 44 11 6 2 0 0 81 8 995
2014 Technical 46 51 3 0 0 0 0 97 0 35
2014 Administrative Support 30 51 13 1 1 1 1 83 3 68
2014 Other 40 40 11 9 0 0 0 80 9 26

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 56 27 8 4 4 0 0 84 8 73
2017 Scientific and Professional 33 39 11 8 8 0 0 73 17 119
2017 Administration and Foreign Services 34 40 12 8 5 0 0 75 14 905
2017 Technical 48 40 9 3 0 0 0 88 3 33
2017 Administrative Support 17 51 21 6 6 0 0 68 12 35
2017 Other 54 36 4 4 0 2 0 92 4 53

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 71 23 4 1 0 0 0 95 1 73
2017 Scientific and Professional 54 29 9 4 3 0 0 83 7 119
2017 Administration and Foreign Services 50 37 9 3 1 0 0 86 4 904
2017 Technical 68 25 3 3 0 0 0 94 3 32
2017 Administrative Support 40 36 15 6 3 0 0 76 9 35
2017 Other 63 27 7 2 0 2 0 91 2 53
2014 Executive 72 26 1 1 0 0 0 98 1 84
2014 Scientific and Professional 58 31 7 2 2 0 0 89 4 106
2014 Administration and Foreign Services 54 34 8 2 1 0 0 89 4 995
2014 Technical 74 15 9 3 0 0 0 88 3 34
2014 Administrative Support 51 35 10 0 1 0 1 88 2 68
2014 Other 53 36 11 0 0 0 0 89 0 26

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 70 25 4 0 1 0 0 95 1 73
2017 Scientific and Professional 27 44 10 12 8 0 0 71 19 119
2017 Administration and Foreign Services 33 41 12 10 4 0 0 74 14 903
2017 Technical 48 40 0 6 6 0 0 88 12 33
2017 Administrative Support 18 57 17 6 3 0 0 75 9 35
2017 Other 51 29 10 4 0 2 4 85 4 53
2014 Executive 54 40 0 5 1 0 0 94 6 84
2014 Scientific and Professional 24 43 12 18 3 0 0 67 21 106
2014 Administration and Foreign Services 25 43 14 12 5 0 1 68 17 995
2014 Technical 20 51 6 17 6 0 0 72 23 35
2014 Administrative Support 21 30 36 9 1 0 3 52 10 68
2014 Other 32 38 15 4 4 0 7 74 9 26

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 71 22 5 1 0 0 0 93 1 73
2017 Scientific and Professional 34 38 12 9 6 1 0 72 15 119
2017 Administration and Foreign Services 39 38 11 8 4 0 0 77 12 904
2017 Technical 57 30 9 3 0 0 0 87 3 33
2017 Administrative Support 26 51 21 0 3 0 0 76 3 35
2017 Other 59 34 2 2 1 0 2 95 3 53
2014 Executive 39 36 13 7 5 0 0 75 12 84
2014 Scientific and Professional 30 39 13 9 9 0 0 69 18 105
2014 Administration and Foreign Services 29 40 16 10 5 0 0 69 15 994
2014 Technical 31 43 14 9 3 0 0 74 11 35
2014 Administrative Support 31 41 16 7 0 1 3 75 7 68
2014 Other 54 37 0 9 0 0 0 91 9 26

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 51 31 8 7 3 0 0 82 10 73
2017 Scientific and Professional 32 41 12 8 5 2 0 75 14 119
2017 Administration and Foreign Services 33 45 11 7 3 1 0 79 11 903
2017 Technical 57 37 3 3 0 0 0 94 3 33
2017 Administrative Support 29 60 9 0 3 0 0 88 3 35
2017 Other 63 25 3 4 0 0 6 93 4 53
2014 Executive 49 34 9 5 4 0 0 82 8 84
2014 Scientific and Professional 27 44 17 8 2 0 2 72 11 105
2014 Administration and Foreign Services 33 40 17 8 2 0 0 73 10 994
2014 Technical 32 49 9 6 6 0 0 80 11 35
2014 Administrative Support 30 47 13 7 0 1 1 79 7 68
2014 Other 45 38 9 4 4 0 0 83 9 26

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 66 23 3 7 1 0 0 89 8 72
2017 Scientific and Professional 45 37 7 8 3 1 0 82 11 119
2017 Administration and Foreign Services 42 40 10 5 2 0 0 82 8 904
2017 Technical 78 13 6 3 0 0 0 91 3 33
2017 Administrative Support 43 34 19 0 3 0 0 78 3 35
2017 Other 59 31 6 0 3 2 0 91 3 53
2014 Executive 57 35 6 2 0 0 0 92 2 84
2014 Scientific and Professional 37 44 13 5 1 0 0 81 6 105
2014 Administration and Foreign Services 36 43 13 5 2 0 0 80 8 995
2014 Technical 50 35 6 6 3 0 0 85 9 34
2014 Administrative Support 37 44 12 4 1 0 1 83 6 68
2014 Other 58 31 6 4 0 0 0 89 4 26

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 7 23 22 18 27 0 3 31 46 73
2017 Scientific and Professional 40 42 7 6 5 0 0 82 11 119
2017 Administration and Foreign Services 38 38 15 6 3 0 0 76 9 909
2017 Technical 24 58 6 6 6 0 0 82 12 33
2017 Administrative Support 46 43 11 0 0 0 0 89 0 35
2017 Other 66 31 4 0 0 0 0 96 0 53
2014 Executive 11 34 23 23 8 0 1 46 31 84
2014 Scientific and Professional 41 43 11 4 2 0 0 83 6 106
2014 Administration and Foreign Services 37 38 15 6 3 0 0 76 9 995
2014 Technical 25 43 9 14 9 0 0 68 23 35
2014 Administrative Support 56 35 4 3 0 0 1 93 3 68
2014 Other 58 28 13 2 0 0 0 86 2 26

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 10 25 36 21 7 0 1 28 35 72
2017 Scientific and Professional 12 25 33 19 7 3 0 27 38 119
2017 Administration and Foreign Services 9 26 39 16 6 1 2 24 36 905
2017 Technical 0 21 36 22 15 3 3 39 22 33
2017 Administrative Support 6 8 46 33 3 0 3 38 15 34
2017 Other 2 4 31 25 27 2 10 59 7 53
2014 Executive 5 29 44 17 5 0 1 22 34 84
2014 Scientific and Professional 7 27 36 18 10 1 2 29 34 106
2014 Administration and Foreign Services 8 31 39 14 6 1 2 20 40 992
2014 Technical 6 17 44 27 6 0 0 33 23 34
2014 Administrative Support 4 16 41 22 10 0 6 34 21 68
2014 Other 0 9 50 14 23 0 5 38 10 25

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 4 14 26 33 23 0 0 56 18 73
2017 Scientific and Professional 7 18 28 23 18 5 1 44 27 119
2017 Administration and Foreign Services 5 13 29 29 14 5 4 48 20 904
2017 Technical 0 12 12 40 21 13 3 72 14 33
2017 Administrative Support 3 5 24 32 24 8 3 64 9 34
2017 Other 0 2 10 19 50 8 11 86 2 53
2014 Executive 5 16 33 32 12 0 2 45 22 82
2014 Scientific and Professional 7 16 25 37 13 1 1 51 23 106
2014 Administration and Foreign Services 7 18 32 25 11 4 3 39 26 993
2014 Technical 3 9 46 34 9 0 0 43 11 35
2014 Administrative Support 4 10 24 34 13 6 9 56 17 68
2014 Other 5 7 20 34 25 5 5 65 12 25

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 15 17 44 12 12 0 0 25 32 73
2017 Scientific and Professional 15 33 32 13 5 0 2 19 49 119
2017 Administration and Foreign Services 17 30 33 12 4 2 2 17 49 904
2017 Technical 9 33 34 9 5 6 3 16 46 33
2017 Administrative Support 11 11 25 29 9 6 9 45 25 35
2017 Other 10 10 29 17 25 4 6 46 22 53
2014 Executive 26 30 28 7 7 0 1 14 57 84
2014 Scientific and Professional 20 28 32 11 8 0 1 19 48 106
2014 Administration and Foreign Services 26 30 29 7 4 1 2 11 59 993
2014 Technical 45 26 20 9 0 0 0 9 71 35
2014 Administrative Support 10 19 28 22 12 3 6 38 32 68
2014 Other 25 16 13 11 23 5 7 39 47 25

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 16 34 29 15 5 0 0 21 51 73
2017 Scientific and Professional 13 17 34 22 11 2 1 34 31 118
2017 Administration and Foreign Services 10 22 37 20 8 1 2 28 33 904
2017 Technical 3 6 46 27 15 0 3 43 9 33
2017 Administrative Support 3 5 33 25 19 3 12 51 10 33
2017 Other 2 6 19 29 39 0 6 72 8 53
2014 Executive 14 28 45 9 4 0 0 13 42 84
2014 Scientific and Professional 5 21 42 20 12 1 1 32 26 106
2014 Administration and Foreign Services 9 25 38 21 6 1 1 27 35 992
2014 Technical 3 17 43 26 11 0 0 37 20 35
2014 Administrative Support 1 10 32 28 16 1 10 51 13 68
2014 Other 0 5 24 37 25 0 9 69 5 25

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 30 30 29 4 5 0 1 10 61 73
2017 Scientific and Professional 20 26 23 16 9 4 2 27 49 119
2017 Administration and Foreign Services 17 28 29 16 6 2 3 23 47 905
2017 Technical 12 16 33 9 15 6 9 29 33 33
2017 Administrative Support 6 24 30 16 16 3 5 34 33 33
2017 Other 0 6 12 27 34 4 17 78 7 52
2014 Executive 27 34 28 7 2 1 0 10 62 84
2014 Scientific and Professional 17 37 22 12 9 3 1 22 56 106
2014 Administration and Foreign Services 19 32 28 12 6 1 2 18 53 992
2014 Technical 23 29 37 11 0 0 0 11 51 35
2014 Administrative Support 7 14 38 15 17 2 8 35 24 67
2014 Other 14 13 16 23 25 5 5 52 30 25

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 8 23 27 27 14 0 0 41 31 73
2017 Scientific and Professional 11 18 31 22 14 3 2 37 31 119
2017 Administration and Foreign Services 9 22 28 23 11 3 4 37 32 902
2017 Technical 0 9 15 27 27 6 15 69 12 33
2017 Administrative Support 6 13 21 24 21 8 6 53 22 34
2017 Other 0 8 10 13 42 10 17 75 12 53
2014 Executive 6 18 30 37 6 0 2 44 25 83
2014 Scientific and Professional 6 18 27 30 14 3 3 47 25 106
2014 Administration and Foreign Services 9 21 30 24 12 2 3 37 32 993
2014 Technical 0 9 28 34 20 0 9 60 9 35
2014 Administrative Support 4 19 32 19 12 3 10 36 27 68
2014 Other 5 11 27 15 14 16 12 41 22 25

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 14 29 40 14 4 0 0 18 43 73
2017 Scientific and Professional 18 26 36 14 3 3 1 17 46 119
2017 Administration and Foreign Services 15 28 31 14 7 2 2 22 45 904
2017 Technical 9 31 36 12 6 6 0 19 42 33
2017 Administrative Support 9 3 48 21 6 6 6 31 14 34
2017 Other 4 8 13 19 34 8 13 68 16 53
2014 Executive 20 41 31 6 2 0 0 8 61 84
2014 Scientific and Professional 15 29 32 15 5 3 1 21 46 106
2014 Administration and Foreign Services 16 25 36 13 6 1 2 19 43 992
2014 Technical 34 37 26 3 0 0 0 3 71 35
2014 Administrative Support 11 15 30 24 9 4 7 37 29 68
2014 Other 7 12 29 16 27 5 5 48 20 25
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 78 18 1 1 0 0 1 97 1 72
2017 Scientific and Professional 72 22 3 1 2 1 0 94 3 119
2017 Administration and Foreign Services 70 23 4 2 1 0 0 93 3 908
2017 Technical 67 18 4 6 0 0 6 90 6 33
2017 Administrative Support 51 43 3 0 3 0 0 94 3 35
2017 Other 73 13 4 2 4 0 4 90 6 53
2014 Executive 88 11 0 1 0 0 0 99 1 84
2014 Scientific and Professional 72 21 3 3 2 0 0 93 5 106
2014 Administration and Foreign Services 69 23 4 3 1 0 0 92 4 995
2014 Technical 66 23 3 8 0 0 0 89 8 35
2014 Administrative Support 72 20 3 3 0 0 2 94 3 67
2014 Other 78 13 4 0 4 0 0 91 4 26

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 56 30 6 1 3 3 1 90 4 72
2017 Scientific and Professional 22 28 18 11 10 7 5 57 23 119
2017 Administration and Foreign Services 30 32 14 8 6 6 4 69 16 905
2017 Technical 27 18 22 3 3 18 9 62 8 33
2017 Administrative Support 32 42 12 9 3 3 0 76 12 35
2017 Other 40 29 0 0 4 4 23 95 5 53
2014 Executive 50 38 6 0 1 4 1 93 1 84
2014 Scientific and Professional 32 30 17 6 7 4 5 68 13 106
2014 Administration and Foreign Services 29 32 15 10 6 4 4 67 17 994
2014 Technical 29 40 14 9 0 6 3 75 9 35
2014 Administrative Support 37 35 13 6 1 4 3 78 8 68
2014 Other 46 15 4 4 4 4 22 82 12 26

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 78 15 6 1 0 0 0 93 1 72
2017 Scientific and Professional 42 32 8 12 5 2 0 75 17 118
2017 Administration and Foreign Services 51 31 7 7 5 0 0 81 11 908
2017 Technical 52 27 9 6 3 2 0 81 9 33
2017 Administrative Support 49 27 18 6 0 0 0 76 6 35
2017 Other 75 19 2 0 2 2 0 96 2 53
2014 Executive 74 18 6 2 0 0 0 92 2 84
2014 Scientific and Professional 51 25 10 8 5 1 0 77 12 106
2014 Administration and Foreign Services 47 33 10 6 3 0 0 81 9 994
2014 Technical 41 38 6 9 3 0 3 82 12 34
2014 Administrative Support 54 25 9 4 3 3 2 83 8 67
2014 Other 65 22 0 0 9 4 0 91 9 26

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 60 32 4 4 0 0 0 92 4 72
2017 Scientific and Professional 32 37 12 12 5 2 0 71 17 119
2017 Administration and Foreign Services 36 41 11 8 4 1 0 78 12 904
2017 Technical 60 22 0 12 3 0 3 84 16 33
2017 Administrative Support 40 45 3 6 6 0 0 85 12 35
2017 Other 69 19 0 2 2 8 0 96 4 53
2014 Executive 40 44 7 8 0 0 0 85 8 84
2014 Scientific and Professional 40 42 9 8 0 1 0 83 9 106
2014 Administration and Foreign Services 30 42 15 9 3 1 1 73 12 994
2014 Technical 49 32 11 6 0 3 0 83 6 35
2014 Administrative Support 34 41 13 4 1 3 3 80 6 68
2014 Other 67 24 2 7 0 0 0 91 7 26

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 68 27 3 1 0 0 1 96 1 72
2017 Scientific and Professional 25 36 8 13 7 11 0 68 23 119
2017 Administration and Foreign Services 31 33 14 7 5 9 1 71 14 907
2017 Technical 45 18 9 9 3 12 3 75 14 33
2017 Administrative Support 17 40 11 12 12 9 0 62 26 35
2017 Other 43 21 4 0 0 29 4 94 0 53
2014 Executive 56 35 4 5 0 1 0 92 5 84
2014 Scientific and Professional 35 28 14 10 3 9 0 70 15 106
2014 Administration and Foreign Services 26 32 18 10 5 8 1 64 17 993
2014 Technical 46 34 6 0 3 9 3 90 3 35
2014 Administrative Support 22 27 25 10 3 9 4 56 15 68
2014 Other 53 11 6 0 4 16 9 86 6 26

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 29 48 10 5 4 3 1 80 10 73
2017 Scientific and Professional 5 22 17 14 14 28 1 37 40 119
2017 Administration and Foreign Services 13 24 18 14 8 18 5 49 27 905
2017 Technical 3 22 6 18 3 35 12 48 40 33
2017 Administrative Support 12 45 15 9 3 14 3 68 14 35
2017 Other 24 21 0 2 2 42 10 92 8 53
2014 Executive 24 42 19 9 2 1 2 68 12 84
2014 Scientific and Professional 10 16 20 13 8 25 8 38 32 106
2014 Administration and Foreign Services 11 24 22 14 9 15 4 43 30 993
2014 Technical 9 38 20 3 3 20 6 64 8 34
2014 Administrative Support 15 27 18 12 6 16 7 54 23 68
2014 Other 33 23 4 9 2 20 9 79 15 26

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 63 27 3 5 1 0 0 90 7 73
2017 Scientific and Professional 44 36 11 3 7 0 0 80 9 119
2017 Administration and Foreign Services 47 40 7 4 2 0 0 87 6 904
2017 Technical 62 31 6 0 0 0 0 94 0 32
2017 Administrative Support 69 19 6 6 0 0 0 88 6 35
2017 Other 81 11 0 8 0 0 0 92 8 53
2014 Executive 69 27 4 0 0 0 0 96 0 84
2014 Scientific and Professional 56 36 2 2 5 0 0 91 7 106
2014 Administration and Foreign Services 45 39 9 5 2 0 0 84 6 995
2014 Technical 60 31 3 6 0 0 0 91 6 35
2014 Administrative Support 53 33 10 3 0 0 1 87 3 68
2014 Other 70 24 2 4 0 0 0 94 4 26
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 45 37 15 3 0 0 0 82 3 72
2017 Scientific and Professional 36 42 9 7 3 2 1 80 11 119
2017 Administration and Foreign Services 43 35 10 8 3 1 0 79 10 908
2017 Technical 51 40 6 0 0 0 3 94 0 33
2017 Administrative Support 35 52 11 0 3 0 0 86 3 35
2017 Other 63 26 2 10 0 0 0 89 10 53
2014 Executive 43 39 9 6 1 0 1 83 7 84
2014 Scientific and Professional 45 35 9 6 6 0 0 80 11 106
2014 Administration and Foreign Services 41 36 12 6 3 1 0 78 9 995
2014 Technical 46 46 6 0 3 0 0 91 3 35
2014 Administrative Support 38 38 15 7 0 0 2 77 7 67
2014 Other 43 35 4 4 0 0 13 90 5 26

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 70 21 5 3 0 1 0 92 3 73
2017 Scientific and Professional 47 38 9 3 1 2 1 86 4 119
2017 Administration and Foreign Services 49 32 10 5 2 2 0 83 7 905
2017 Technical 51 37 3 6 0 0 3 91 6 33
2017 Administrative Support 40 48 9 0 3 0 0 88 3 35
2017 Other 79 15 4 0 0 2 0 96 0 53
2014 Executive 54 35 7 2 0 0 1 90 2 84
2014 Scientific and Professional 53 29 9 2 3 3 1 85 5 106
2014 Administration and Foreign Services 46 33 13 4 2 2 1 81 6 995
2014 Technical 54 28 11 3 0 3 0 85 3 35
2014 Administrative Support 46 37 12 1 0 3 1 86 1 68
2014 Other 60 17 9 4 0 4 5 86 5 26

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 65 31 3 1 0 0 0 96 1 73
2017 Scientific and Professional 42 40 9 5 2 1 1 83 8 119
2017 Administration and Foreign Services 46 37 8 5 3 0 0 83 8 908
2017 Technical 54 37 3 3 3 0 0 91 6 33
2017 Administrative Support 40 48 12 0 0 0 0 88 0 35
2017 Other 66 31 2 2 0 0 0 96 2 53
2014 Executive 59 30 4 6 1 0 0 89 7 84
2014 Scientific and Professional 50 33 10 4 4 0 0 83 8 106
2014 Administration and Foreign Services 47 33 12 5 3 0 0 80 8 994
2014 Technical 37 40 14 6 3 0 0 77 9 35
2014 Administrative Support 45 34 16 4 0 0 1 80 4 68
2014 Other 45 38 9 0 0 4 4 90 0 26

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 90 8 1 0 0 0 0 99 0 73
2017 Scientific and Professional 79 17 2 1 1 0 1 97 2 119
2017 Administration and Foreign Services 82 15 2 1 1 0 0 97 2 905
2017 Technical 81 16 0 0 0 0 3 100 0 33
2017 Administrative Support 76 21 0 3 0 0 0 97 3 35
2017 Other 92 4 0 4 0 0 0 96 4 53
2014 Executive 91 8 1 0 0 0 0 99 0 84
2014 Scientific and Professional 79 15 2 2 2 0 0 94 4 106
2014 Administration and Foreign Services 80 16 2 1 1 0 1 96 2 995
2014 Technical 86 6 3 6 0 0 0 91 6 35
2014 Administrative Support 72 21 3 3 0 0 1 94 3 68
2014 Other 90 10 0 0 0 0 0 100 0 26

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 52 15 8 3 1 8 12 85 5 73
2017 Scientific and Professional 53 25 8 6 3 3 2 82 10 119
2017 Administration and Foreign Services 53 27 6 5 3 2 2 84 9 906
2017 Technical 70 24 6 0 0 0 0 94 0 33
2017 Administrative Support 40 36 15 0 6 0 3 79 6 35
2017 Other 66 11 8 4 2 0 10 85 6 53
2014 Executive 46 18 6 3 1 2 24 87 5 84
2014 Scientific and Professional 57 17 7 7 4 7 2 80 12 106
2014 Administration and Foreign Services 46 29 8 5 4 2 5 81 10 994
2014 Technical 57 23 6 0 0 11 3 93 0 35
2014 Administrative Support 48 16 13 3 3 3 15 77 7 68
2014 Other 49 19 9 4 0 4 15 84 5 26

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 62 26 5 5 0 1 0 89 6 73
2017 Scientific and Professional 50 33 5 7 3 2 1 85 9 118
2017 Administration and Foreign Services 58 27 7 4 3 1 0 86 7 908
2017 Technical 72 19 6 3 0 0 0 91 3 32
2017 Administrative Support 58 39 3 0 0 0 0 97 0 35
2017 Other 68 25 0 2 2 4 0 96 4 53

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 70 14 8 5 1 1 0 85 7 73
2017 Scientific and Professional 56 29 8 3 3 0 1 86 6 119
2017 Administration and Foreign Services 59 24 8 3 4 1 0 84 8 908
2017 Technical 72 18 3 3 0 3 0 94 3 33
2017 Administrative Support 58 25 17 0 0 0 0 83 0 35
2017 Other 79 16 4 0 0 2 0 96 0 52

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 71 20 5 1 1 0 0 92 3 73
2017 Scientific and Professional 47 34 7 7 4 0 1 82 11 119
2017 Administration and Foreign Services 56 26 9 6 4 0 0 82 10 908
2017 Technical 57 30 6 0 3 3 0 91 3 33
2017 Administrative Support 52 33 15 0 0 0 0 85 0 35
2017 Other 75 13 8 4 0 0 0 89 4 53
2014 Executive 58 28 11 2 1 0 0 86 4 84
2014 Scientific and Professional 49 31 8 8 4 0 0 80 12 106
2014 Administration and Foreign Services 49 32 10 5 3 1 0 82 8 994
2014 Technical 57 28 9 0 3 3 0 88 3 35
2014 Administrative Support 48 33 15 1 0 1 1 83 2 68
2014 Other 54 38 0 9 0 0 0 91 9 26
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 48 29 10 5 4 0 4 80 10 73
2017 Scientific and Professional 19 30 14 8 6 6 17 64 18 36
2017 Administration and Foreign Services 23 41 14 5 4 4 8 73 11 254
2014 Executive 33 39 16 6 0 2 4 76 7 82
2014 Scientific and Professional 18 21 7 25 4 4 22 52 38 28
2014 Administration and Foreign Services 23 37 18 8 2 4 8 68 12 282

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 51 31 10 4 4 0 0 82 8 73
2017 Scientific and Professional 29 42 11 7 6 6 0 75 13 119
2017 Administration and Foreign Services 25 41 17 7 4 7 0 71 12 907
2017 Technical 51 28 3 3 3 12 0 90 7 33
2017 Administrative Support 29 42 14 3 3 9 0 78 6 35
2017 Other 62 25 2 0 0 11 0 98 0 53
2014 Executive 51 37 7 4 0 1 0 89 4 84
2014 Scientific and Professional 26 43 16 6 1 8 0 74 8 106
2014 Administration and Foreign Services 21 39 20 9 3 8 0 65 13 994
2014 Technical 37 31 9 9 0 14 0 80 10 35
2014 Administrative Support 40 33 17 3 1 4 1 77 4 68
2014 Other 56 24 4 4 2 4 4 88 7 26

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 41 35 12 4 7 0 0 77 11 73
2017 Scientific and Professional 27 40 11 9 11 2 0 68 21 119
2017 Administration and Foreign Services 22 41 20 10 5 2 0 65 15 908
2017 Technical 42 31 9 6 6 3 3 77 13 33
2017 Administrative Support 24 33 26 6 0 12 0 64 7 35
2017 Other 54 29 8 0 0 10 0 92 0 53
2014 Executive 49 32 15 4 0 0 0 81 4 84
2014 Scientific and Professional 20 41 24 8 4 2 1 63 13 106
2014 Administration and Foreign Services 19 40 22 11 5 3 0 61 17 994
2014 Technical 37 28 17 9 0 9 0 72 9 35
2014 Administrative Support 34 37 18 6 1 3 1 74 7 68
2014 Other 54 22 9 0 6 9 0 83 7 26

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 22 44 18 10 7 0 0 66 16 73
2017 Scientific and Professional 15 39 18 10 10 8 0 58 22 119
2017 Administration and Foreign Services 14 40 23 12 4 6 0 58 18 907
2017 Technical 33 37 9 9 3 9 0 77 13 33
2017 Administrative Support 21 33 26 6 0 15 0 63 7 35
2017 Other 41 32 8 4 0 15 0 87 4 53
2014 Executive 27 49 15 5 2 1 0 77 7 84
2014 Scientific and Professional 12 34 31 14 3 5 1 49 18 106
2014 Administration and Foreign Services 13 36 25 13 6 7 0 53 21 995
2014 Technical 20 37 14 17 3 9 0 62 22 35
2014 Administrative Support 24 37 29 3 1 4 1 65 4 68
2014 Other 43 25 4 4 2 22 0 86 8 26

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 41 31 12 10 5 0 0 73 15 73
2017 Scientific and Professional 25 31 14 15 8 7 0 60 25 119
2017 Administration and Foreign Services 22 35 19 11 8 5 0 60 19 908
2017 Technical 42 43 3 3 6 3 0 87 9 33
2017 Administrative Support 29 27 23 12 3 6 0 60 16 35
2017 Other 50 28 4 2 2 15 0 91 4 53
2014 Executive 37 35 17 6 5 1 0 72 11 84
2014 Scientific and Professional 17 30 21 17 7 8 0 51 26 106
2014 Administration and Foreign Services 17 33 22 13 8 6 0 53 23 993
2014 Technical 26 28 17 11 9 9 0 59 22 35
2014 Administrative Support 27 37 19 6 6 4 1 68 12 68
2014 Other 41 22 2 13 6 11 4 74 23 26

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 28 52 8 7 5 0 0 79 12 73
2017 Scientific and Professional 17 42 15 10 15 1 0 60 25 119
2017 Administration and Foreign Services 18 42 19 13 6 2 0 61 19 907
2017 Technical 33 27 19 12 3 6 0 64 16 33
2017 Administrative Support 24 36 29 12 0 0 0 60 12 35
2017 Other 40 39 2 6 2 11 0 89 9 53
2014 Executive 38 47 6 8 1 0 0 85 9 83
2014 Scientific and Professional 16 39 20 14 8 3 0 57 22 106
2014 Administration and Foreign Services 17 41 19 14 7 3 0 59 21 993
2014 Technical 14 34 23 11 9 9 0 53 22 35
2014 Administrative Support 28 37 26 3 3 1 1 67 6 68
2014 Other 43 29 13 9 2 4 0 75 11 26
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 30 55 7 7 1 0 0 85 8 73
2017 Scientific and Professional 26 43 13 10 6 2 0 70 16 118
2017 Administration and Foreign Services 29 46 14 8 2 1 0 76 10 907
2017 Technical 31 57 6 0 0 6 0 94 0 33
2017 Administrative Support 35 54 5 6 0 0 0 89 6 35
2017 Other 52 27 6 6 2 8 0 86 8 53
2014 Executive 43 38 13 5 1 0 0 81 6 84
2014 Scientific and Professional 24 42 17 10 5 1 0 67 15 106
2014 Administration and Foreign Services 27 47 17 6 2 2 0 75 8 995
2014 Technical 34 49 9 9 0 0 0 83 9 35
2014 Administrative Support 42 36 13 4 0 3 1 82 5 68
2014 Other 56 16 9 13 2 4 0 75 16 26

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 65 33 3 0 0 0 0 97 0 73
2017 Scientific and Professional 43 41 10 3 1 2 0 86 4 119
2017 Administration and Foreign Services 38 45 11 2 1 3 0 85 4 906
2017 Technical 63 22 6 3 0 6 0 90 3 33
2017 Administrative Support 35 51 15 0 0 0 0 85 0 35
2017 Other 64 29 4 0 0 4 0 96 0 53
2014 Executive 62 32 4 1 0 1 0 95 1 84
2014 Scientific and Professional 48 38 9 4 0 2 0 87 4 106
2014 Administration and Foreign Services 32 47 12 4 1 4 0 82 5 993
2014 Technical 57 26 6 6 0 3 3 88 6 35
2014 Administrative Support 42 42 9 0 2 3 3 89 2 67
2014 Other 47 28 13 3 0 9 0 83 3 26

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 88 10 3 0 0 0 0 97 0 73
2017 Scientific and Professional 40 38 9 7 3 4 0 81 10 118
2017 Administration and Foreign Services 44 38 7 5 2 2 1 85 8 908
2017 Technical 33 43 10 8 0 3 3 81 9 33
2017 Administrative Support 32 40 18 11 0 0 0 72 11 35
2017 Other 48 28 10 6 4 6 0 80 10 53
2014 Executive 79 18 2 0 0 0 0 98 0 84
2014 Scientific and Professional 46 43 6 2 4 0 0 89 6 106
2014 Administration and Foreign Services 45 40 6 4 2 2 1 87 6 995
2014 Technical 40 54 6 0 0 0 0 94 0 35
2014 Administrative Support 45 35 10 4 3 1 1 82 7 68
2014 Other 27 17 7 4 15 26 3 63 28 26

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 69 26 4 1 0 0 0 95 1 73
2017 Scientific and Professional 23 37 19 12 6 3 1 62 19 119
2017 Administration and Foreign Services 27 39 15 9 4 4 1 70 15 907
2017 Technical 33 40 0 12 3 9 3 83 17 33
2017 Administrative Support 18 37 29 6 0 9 0 61 7 34
2017 Other 32 29 14 11 4 10 0 67 17 53
2014 Executive 52 36 8 2 0 0 1 89 2 84
2014 Scientific and Professional 23 39 15 11 7 5 0 66 19 106
2014 Administration and Foreign Services 26 37 20 7 4 5 1 67 12 995
2014 Technical 29 40 26 3 0 3 0 71 3 35
2014 Administrative Support 23 24 29 6 0 11 8 57 7 67
2014 Other 19 31 13 9 6 20 3 63 20 26

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 29 16 9 7 7 10 23 66 21 70
2017 Scientific and Professional 8 22 21 18 12 15 3 37 37 119
2017 Administration and Foreign Services 15 22 22 13 12 13 4 45 29 907
2017 Technical 9 24 8 15 0 27 16 59 27 33
2017 Administrative Support 21 19 24 9 6 12 9 51 19 35
2017 Other 38 21 11 6 4 17 3 74 12 53
2014 Executive 24 21 17 8 4 9 18 61 16 84
2014 Scientific and Professional 11 16 26 24 11 11 0 31 39 106
2014 Administration and Foreign Services 14 24 21 13 12 14 3 45 30 994
2014 Technical 20 29 23 14 6 9 0 53 22 35
2014 Administrative Support 21 22 29 6 4 9 9 53 12 68
2014 Other 37 9 0 13 0 26 15 78 22 26

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 81 16 1 0 0 0 1 99 0 73
2017 Scientific and Professional 58 32 6 3 0 0 1 91 3 119
2017 Administration and Foreign Services 56 31 7 3 1 1 2 89 4 905
2017 Technical 50 38 9 0 0 0 3 91 0 33
2017 Administrative Support 54 40 0 3 0 0 3 97 3 35
2017 Other 69 11 2 6 0 4 8 91 6 53
2014 Executive 79 17 1 2 0 0 0 96 2 84
2014 Scientific and Professional 59 27 4 7 2 1 0 88 9 106
2014 Administration and Foreign Services 52 35 7 3 1 1 1 88 4 995
2014 Technical 37 40 17 3 0 0 3 79 3 35
2014 Administrative Support 58 23 7 4 1 1 4 86 6 68
2014 Other 56 24 2 4 4 0 9 88 10 26

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 90 8 0 1 0 0 0 99 1 73
2017 Scientific and Professional 69 25 1 2 1 2 1 97 3 119
2017 Administration and Foreign Services 65 25 5 1 0 2 1 93 2 909
2017 Technical 69 9 6 0 0 12 3 93 0 33
2017 Administrative Support 69 21 3 5 0 0 3 92 5 35
2017 Other 75 17 2 2 0 2 2 96 2 53
2014 Executive 83 17 0 0 0 0 0 100 0 84
2014 Scientific and Professional 67 22 4 2 1 5 0 93 3 106
2014 Administration and Foreign Services 62 29 4 1 1 2 1 95 1 995
2014 Technical 68 26 3 0 0 0 3 97 0 35
2014 Administrative Support 61 25 6 0 1 4 3 92 2 68
2014 Other 60 16 0 4 0 3 17 95 5 26

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 47 41 1 7 4 0 0 88 11 73
2017 Scientific and Professional 20 36 17 16 6 6 0 59 23 119
2017 Administration and Foreign Services 28 40 15 10 4 3 0 70 15 905
2017 Technical 30 45 3 12 0 6 3 83 13 33
2017 Administrative Support 23 51 15 0 6 6 0 78 6 35
2017 Other 38 27 11 2 2 15 5 81 5 53
2014 Executive 35 40 15 5 4 0 0 76 9 84
2014 Scientific and Professional 21 31 24 17 6 0 0 52 24 105
2014 Administration and Foreign Services 23 41 18 11 5 2 0 65 17 994
2014 Technical 9 37 34 9 6 6 0 48 15 35
2014 Administrative Support 33 32 16 7 1 9 1 72 10 68
2014 Other 32 28 5 11 4 9 11 75 19 26

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 36 26 12 8 8 1 7 68 18 72
2017 Scientific and Professional 13 27 18 18 18 3 2 43 38 119
2017 Administration and Foreign Services 19 31 16 18 11 3 2 53 31 907
2017 Technical 12 31 12 18 9 0 18 53 33 33
2017 Administrative Support 24 20 22 19 9 6 0 46 30 35
2017 Other 33 27 6 8 0 16 10 82 11 52
2014 Executive 33 33 15 8 7 1 2 69 15 84
2014 Scientific and Professional 12 20 18 29 17 3 1 34 48 106
2014 Administration and Foreign Services 14 29 17 21 14 3 1 46 36 995
2014 Technical 11 23 31 20 9 6 0 36 30 35
2014 Administrative Support 12 25 22 16 13 6 6 42 33 68
2014 Other 25 18 13 9 6 4 24 60 21 26

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 57 30 10 3 0 0 0 88 3 72
2017 Scientific and Professional 22 40 20 10 3 4 0 65 14 119
2017 Administration and Foreign Services 22 45 19 7 4 3 0 69 11 902
2017 Technical 30 39 15 3 3 6 3 77 7 33
2017 Administrative Support 18 36 35 0 3 9 0 59 3 35
2017 Other 34 31 18 4 0 11 2 75 4 53

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 59 29 7 3 3 0 0 88 5 73
2017 Scientific and Professional 40 34 12 6 2 6 0 79 8 118
2017 Administration and Foreign Services 41 38 11 3 2 5 0 83 5 906
2017 Technical 33 34 15 3 0 12 3 79 4 33
2017 Administrative Support 35 45 11 0 3 6 0 85 3 35
2017 Other 57 27 6 0 2 8 0 92 2 52
2014 Executive 49 40 8 0 1 1 0 90 1 83
2014 Scientific and Professional 35 39 15 4 0 8 0 80 4 106
2014 Administration and Foreign Services 41 40 11 2 1 5 0 85 3 994
2014 Technical 54 26 11 6 0 3 0 82 6 35
2014 Administrative Support 44 28 21 3 0 3 1 75 3 68
2014 Other 63 22 6 0 4 4 0 89 5 26

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 52 38 3 5 1 0 0 90 7 73
2017 Scientific and Professional 33 46 15 3 2 1 0 80 5 119
2017 Administration and Foreign Services 40 45 9 3 1 1 0 87 5 905
2017 Technical 48 34 12 3 0 3 0 84 3 33
2017 Administrative Support 35 62 3 0 0 0 0 97 0 35
2017 Other 77 17 0 2 2 2 0 96 4 53
2014 Executive 62 27 8 1 1 0 0 89 2 84
2014 Scientific and Professional 31 43 14 6 2 4 0 77 8 106
2014 Administration and Foreign Services 40 43 10 3 2 2 0 85 5 995
2014 Technical 51 32 14 0 0 3 0 85 0 35
2014 Administrative Support 51 29 15 3 0 1 1 82 3 68
2014 Other 72 13 11 0 4 0 0 85 4 26

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 69 26 0 4 1 0 0 95 5 73
2017 Scientific and Professional 46 40 7 5 1 1 0 87 6 119
2017 Administration and Foreign Services 49 40 7 2 2 0 0 89 4 908
2017 Technical 57 34 6 0 0 3 0 94 0 33
2017 Administrative Support 43 54 3 0 0 0 0 97 0 35
2017 Other 81 19 0 0 0 0 0 100 0 53
2014 Executive 72 18 11 0 0 0 0 89 0 84
2014 Scientific and Professional 45 44 9 0 0 0 1 90 0 106
2014 Administration and Foreign Services 45 44 7 2 1 0 0 89 3 991
2014 Technical 63 20 11 6 0 0 0 83 6 35
2014 Administrative Support 61 28 7 1 0 0 1 91 2 68
2014 Other 78 18 0 0 4 0 0 96 4 26

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 65 19 10 3 3 0 0 85 6 72
2017 Scientific and Professional 43 38 9 7 3 0 0 81 10 118
2017 Administration and Foreign Services 49 33 12 3 3 1 0 83 6 903
2017 Technical 57 31 0 6 3 0 3 91 9 33
2017 Administrative Support 46 39 15 0 0 0 0 85 0 35
2017 Other 75 23 0 0 0 2 0 100 0 53
2014 Executive 57 31 11 0 1 0 0 88 1 84
2014 Scientific and Professional 28 55 11 6 0 0 0 83 6 106
2014 Administration and Foreign Services 38 41 14 4 2 1 0 80 6 995
2014 Technical 43 32 17 6 0 3 0 77 6 35
2014 Administrative Support 46 37 12 3 0 1 1 85 3 68
2014 Other 72 17 0 11 0 0 0 89 11 26

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 62 25 7 3 4 0 0 86 7 73
2017 Scientific and Professional 39 43 8 8 3 0 0 81 10 118
2017 Administration and Foreign Services 45 37 11 4 2 0 0 83 6 908
2017 Technical 48 37 3 9 0 3 0 87 9 33
2017 Administrative Support 46 39 12 3 0 0 0 85 3 35
2017 Other 73 25 0 0 0 2 0 100 0 53
2014 Executive 57 29 12 1 1 0 0 86 2 83
2014 Scientific and Professional 26 55 12 6 0 0 1 82 6 106
2014 Administration and Foreign Services 36 45 12 4 2 1 0 81 6 994
2014 Technical 34 40 17 6 3 0 0 74 9 35
2014 Administrative Support 52 32 9 4 0 1 1 87 4 68
2014 Other 67 22 4 6 0 0 0 89 6 26

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 45 23 20 4 7 0 1 69 11 71
2017 Scientific and Professional 38 27 12 10 9 4 1 68 20 119
2017 Administration and Foreign Services 44 27 15 6 4 4 0 74 10 903
2017 Technical 49 25 5 9 0 9 3 83 10 33
2017 Administrative Support 49 31 6 11 0 3 0 83 11 35
2017 Other 36 31 6 10 2 16 0 79 14 52
2014 Executive 43 28 13 9 2 4 0 74 12 84
2014 Scientific and Professional 34 24 25 13 2 2 0 59 15 106
2014 Administration and Foreign Services 38 31 15 7 4 4 1 72 12 994
2014 Technical 46 20 28 3 3 0 0 66 6 35
2014 Administrative Support 47 21 16 6 1 4 3 74 8 68
2014 Other 56 16 13 4 0 11 0 81 5 26
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Executive 49 25 26 73
2017 Scientific and Professional 45 32 23 119
2017 Administration and Foreign Services 31 39 30 907
2017 Technical 24 60 16 33
2017 Administrative Support 22 49 29 35
2017 Other 41 21 38 53
2014 Executive 45 28 26 84
2014 Scientific and Professional 42 28 30 106
2014 Administration and Foreign Services 32 34 34 994
2014 Technical 20 56 24 34
2014 Administrative Support 35 37 28 68
2014 Other 38 25 37 26

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Executive 19 27 48 0 0 6 36
2017 Scientific and Professional 11 24 47 6 4 9 54
2017 Administration and Foreign Services 11 35 30 5 8 11 282
2017 Other 0 9 11 0 75 5 22
2014 Executive 23 36 38 0 9999 3 38
2014 Scientific and Professional 7 22 49 9 9999 14 45
2014 Administration and Foreign Services 12 40 32 6 9999 10 316
2014 Administrative Support 17 44 13 4 9999 21 24
2014 Other 0 12 52 12 9999 25 10
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Executive 11 89 73
2017 Scientific and Professional 23 77 119
2017 Administration and Foreign Services 14 86 908
2014 Executive 14 86 84
2014 Scientific and Professional 15 85 106
2014 Administration and Foreign Services 18 82 994
2014 Administrative Support 10 90 68

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 36 28
2017 Administration and Foreign Services 43 125
2014 Scientific and Professional 50 16
2014 Administration and Foreign Services 39 176

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 65 28
2017 Administration and Foreign Services 74 125
2014 Executive 55 11
2014 Scientific and Professional 62 16
2014 Administration and Foreign Services 69 176

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 5 125
2014 Administration and Foreign Services 4 176

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 28
2017 Administration and Foreign Services 0 125
2014 Executive 0 11
2014 Scientific and Professional 0 16
2014 Administration and Foreign Services 0 176

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 28
2017 Administration and Foreign Services 5 125
2014 Administration and Foreign Services 3 176

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 28
2014 Scientific and Professional 0 16
2014 Administration and Foreign Services 3 176

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 28 28
2017 Administration and Foreign Services 38 125
2014 Executive 83 12
2014 Scientific and Professional 50 16
2014 Administration and Foreign Services 37 177

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 40 28
2017 Administration and Foreign Services 39 125
2014 Executive 50 12
2014 Scientific and Professional 31 16
2014 Administration and Foreign Services 52 177

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 51 28
2017 Administration and Foreign Services 40 125
2014 Executive 50 12
2014 Scientific and Professional 50 16
2014 Administration and Foreign Services 39 177

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 29 28
2017 Administration and Foreign Services 44 125
2014 Scientific and Professional 44 16
2014 Administration and Foreign Services 38 177

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 32 28
2017 Administration and Foreign Services 24 125
2014 Scientific and Professional 57 16
2014 Administration and Foreign Services 19 177

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 57 28
2017 Administration and Foreign Services 60 125
2014 Executive 42 12
2014 Scientific and Professional 69 16
2014 Administration and Foreign Services 55 177

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 22 28
2017 Administration and Foreign Services 32 125
2014 Scientific and Professional 50 16
2014 Administration and Foreign Services 30 177

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 28
2014 Executive 0 12
2014 Scientific and Professional 0 16

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 7 125
2014 Executive 0 12
2014 Administration and Foreign Services 6 177

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 7 125
2014 Administration and Foreign Services 9 177

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 32 28
2017 Administration and Foreign Services 48 125
2014 Scientific and Professional 38 16
2014 Administration and Foreign Services 42 177

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 25 125
2014 Scientific and Professional 31 16
2014 Administration and Foreign Services 23 177

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 19 125
2014 Administration and Foreign Services 12 177

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 75 28
2017 Administration and Foreign Services 55 125
2014 Executive 58 12
2014 Scientific and Professional 81 16
2014 Administration and Foreign Services 60 177

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 53 28
2017 Administration and Foreign Services 34 125
2014 Scientific and Professional 37 16
2014 Administration and Foreign Services 34 177

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 12 125
2014 Administration and Foreign Services 9 177

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 13 125
2014 Executive 0 12
2014 Administration and Foreign Services 16 177

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 21 28
2017 Administration and Foreign Services 17 125
2014 Administration and Foreign Services 21 177

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 28
2014 Executive 0 12
2014 Scientific and Professional 0 16

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 21 28
2017 Administration and Foreign Services 17 125
2014 Administration and Foreign Services 18 177

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 15 125
2014 Scientific and Professional 38 16
2014 Administration and Foreign Services 12 177

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 18 28
2017 Administration and Foreign Services 25 125
2014 Scientific and Professional 0 16
2014 Administration and Foreign Services 17 177

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 12 123
2014 Administration and Foreign Services 10 173

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 32 28
2017 Administration and Foreign Services 19 123
2014 Administration and Foreign Services 17 173

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 5 123
2014 Scientific and Professional 0 16
2014 Administration and Foreign Services 10 173

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 7 123
2014 Executive 0 12
2014 Scientific and Professional 0 16
2014 Administration and Foreign Services 10 173

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 14 123
2014 Scientific and Professional 31 16
2014 Administration and Foreign Services 13 173

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 14 123
2014 Executive 0 12
2014 Administration and Foreign Services 11 173

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 29 28
2017 Administration and Foreign Services 20 123
2014 Administration and Foreign Services 14 173

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 10 123
2014 Executive 0 12
2014 Administration and Foreign Services 6 173

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 13 123
2014 Executive 0 12
2014 Administration and Foreign Services 16 173

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 43 28
2017 Administration and Foreign Services 43 123
2014 Scientific and Professional 50 16
2014 Administration and Foreign Services 29 173

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 28
2017 Administration and Foreign Services 11 123
2014 Scientific and Professional 0 16
2014 Administration and Foreign Services 12 173

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 43 28
2017 Administration and Foreign Services 56 123
2014 Executive 58 12
2014 Scientific and Professional 43 16
2014 Administration and Foreign Services 46 173

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 61 28
2017 Administration and Foreign Services 49 123
2014 Executive 58 12
2014 Scientific and Professional 50 16
2014 Administration and Foreign Services 52 173

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 28

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 18 28
2017 Administration and Foreign Services 8 123
2014 Administration and Foreign Services 9 173

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Scientific and Professional 82 18 28
2017 Administration and Foreign Services 88 12 125

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 31 25 11 4 3 26 0 76 9 72
2017 Scientific and Professional 8 11 19 10 5 41 7 35 29 119
2017 Administration and Foreign Services 12 19 17 6 5 33 7 53 18 907
2017 Technical 9 16 12 3 3 38 19 58 14 33
2017 Administrative Support 6 21 20 0 3 38 12 53 6 35
2017 Other 21 4 4 0 0 44 28 87 0 53
2014 Executive 37 27 11 4 0 14 8 82 5 84
2014 Scientific and Professional 9 14 16 11 5 41 4 41 29 106
2014 Administration and Foreign Services 11 16 17 5 5 36 9 50 19 992
2014 Technical 11 37 20 8 3 20 0 61 14 35
2014 Administrative Support 19 12 25 0 1 22 20 54 3 68
2014 Other 34 4 4 0 0 42 16 90 0 26

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 55 30 11 3 1 0 0 85 4 71
2017 Scientific and Professional 23 38 17 7 4 9 2 68 13 119
2017 Administration and Foreign Services 27 35 17 5 3 12 1 72 9 906
2017 Technical 33 40 12 3 0 5 6 83 3 33
2017 Administrative Support 27 39 17 6 0 12 0 74 7 35
2017 Other 42 27 6 0 0 24 2 92 0 53
2014 Executive 61 30 6 1 0 2 0 93 1 84
2014 Scientific and Professional 23 32 20 6 4 15 1 65 11 106
2014 Administration and Foreign Services 24 33 19 4 3 16 2 69 8 992
2014 Technical 32 29 20 8 3 9 0 66 12 35
2014 Administrative Support 42 23 22 0 0 9 4 75 0 68
2014 Other 45 6 9 0 0 40 0 86 0 26
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 14 12 5 0 0 0 69 83 0 73
2017 Scientific and Professional 28 53 10 4 1 1 3 85 5 119
2017 Administration and Foreign Services 26 52 11 5 2 1 2 81 8 908
2017 Technical 27 43 13 12 2 0 3 72 15 33
2017 Administrative Support 11 46 27 8 9 0 0 57 17 35
2017 Other 11 17 6 10 8 10 38 55 34 53
2014 Executive 12 9 5 1 0 0 74 78 4 84
2014 Scientific and Professional 22 56 10 6 4 1 2 80 10 106
2014 Administration and Foreign Services 25 51 14 6 1 1 3 79 7 994
2014 Technical 29 54 8 3 0 3 3 88 3 35
2014 Administrative Support 12 49 16 6 1 9 7 72 8 68
2014 Other 4 22 11 13 9 9 32 44 37 26

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 17 16 11 0 0 25 31 75 0 73
2017 Scientific and Professional 5 13 27 2 2 43 7 37 9 119
2017 Administration and Foreign Services 10 22 20 4 3 31 11 54 11 904
2017 Technical 12 16 16 0 2 42 12 61 5 33
2017 Administrative Support 3 28 22 3 3 29 12 53 10 35
2017 Other 10 8 4 2 2 28 48 69 15 53
2014 Executive 11 9 8 2 0 21 49 64 8 84
2014 Scientific and Professional 6 14 16 3 5 49 8 46 17 106
2014 Administration and Foreign Services 7 16 25 5 3 31 11 41 15 995
2014 Technical 9 20 23 17 0 20 11 42 25 35
2014 Administrative Support 6 25 25 4 1 25 13 51 8 68
2014 Other 8 4 4 0 0 42 42 73 0 26

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 18 7 4 0 0 0 71 86 0 72
2017 Scientific and Professional 36 38 9 2 1 10 3 86 4 119
2017 Administration and Foreign Services 44 36 8 2 1 8 2 88 3 907
2017 Technical 55 24 6 3 0 8 3 89 3 33
2017 Administrative Support 46 34 5 0 0 12 3 94 0 35
2017 Other 27 10 2 0 0 26 35 95 0 52
2014 Executive 12 10 6 1 0 1 70 76 4 84
2014 Scientific and Professional 37 33 16 2 1 8 3 79 3 106
2014 Administration and Foreign Services 36 37 12 3 1 9 3 82 5 994
2014 Technical 46 40 3 0 0 9 3 97 0 35
2014 Administrative Support 37 24 18 1 0 13 7 76 1 68
2014 Other 24 4 0 0 0 31 41 100 0 26

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 23 12 4 0 0 1 59 90 0 73
2017 Scientific and Professional 28 33 12 3 1 18 3 79 5 119
2017 Administration and Foreign Services 34 37 11 3 1 12 2 82 5 909
2017 Technical 55 15 13 0 0 15 3 85 0 33
2017 Administrative Support 37 31 11 0 0 18 3 87 0 35
2017 Other 23 6 2 0 0 33 36 94 0 53
2014 Executive 18 10 5 1 0 1 65 83 4 84
2014 Scientific and Professional 36 32 16 4 1 9 2 76 5 106
2014 Administration and Foreign Services 27 37 15 4 1 14 3 76 6 994
2014 Technical 46 28 11 0 0 11 3 87 0 35
2014 Administrative Support 35 22 20 1 0 13 7 73 2 68
2014 Other 24 11 0 0 0 31 35 100 0 26
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Scientific and Professional 8 92 119
2017 Administration and Foreign Services 6 94 905
2017 Other 0 100 53
2014 Scientific and Professional 7 93 106
2014 Administration and Foreign Services 5 95 993
2014 Technical 0 100 35

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 29 53
2014 Administration and Foreign Services 30 53

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 86 53
2014 Administration and Foreign Services 78 53

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 0 53
2014 Administration and Foreign Services 0 53

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 28 53
2014 Administration and Foreign Services 11 53

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 26 53
2014 Administration and Foreign Services 15 53

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 15 53

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 33 53
2014 Administration and Foreign Services 21 53

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 28 53
2014 Administration and Foreign Services 13 53

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 0 53

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 0 53

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 13 53
2014 Administration and Foreign Services 22 53

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 0 53

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 9 53
2014 Administration and Foreign Services 13 53

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 27 53
2014 Administration and Foreign Services 36 53

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 37 53
2014 Administration and Foreign Services 26 53

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 20 53
2014 Administration and Foreign Services 17 53

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 12 53
2014 Administration and Foreign Services 15 53

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 13 53
2014 Administration and Foreign Services 12 53

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 46 53
2014 Administration and Foreign Services 48 53

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 9 51

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 12 51
2014 Administration and Foreign Services 12 51

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 12 51

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 29 51
2014 Administration and Foreign Services 31 51

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 49 51
2014 Administration and Foreign Services 44 51

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 68 51
2014 Administration and Foreign Services 65 51

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Administration and Foreign Services 93 7 53

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 36 18 8 0 1 34 3 85 2 73
2017 Scientific and Professional 13 16 17 3 3 41 7 54 13 119
2017 Administration and Foreign Services 13 19 17 2 2 40 7 60 9 907
2017 Technical 12 6 18 0 0 41 22 51 0 33
2017 Administrative Support 9 19 24 0 3 35 9 51 5 35
2017 Other 23 10 10 0 0 39 19 77 0 53
2014 Executive 33 18 13 2 0 27 6 77 4 84
2014 Scientific and Professional 11 9 18 1 3 51 6 49 9 106
2014 Administration and Foreign Services 12 14 20 2 1 43 9 53 6 994
2014 Technical 23 20 11 0 3 37 6 75 5 35
2014 Administrative Support 19 15 25 0 0 28 13 58 0 68
2014 Other 30 9 4 4 0 37 16 81 9 26

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 59 26 10 3 0 3 0 87 3 72
2017 Scientific and Professional 28 36 17 2 3 12 2 74 6 119
2017 Administration and Foreign Services 29 37 14 2 2 14 2 78 5 905
2017 Technical 27 43 9 0 0 18 3 89 0 33
2017 Administrative Support 24 45 14 0 0 18 0 83 0 35
2017 Other 48 25 6 0 0 20 2 93 0 53
2014 Executive 53 35 8 0 1 2 0 90 1 84
2014 Scientific and Professional 31 32 16 2 1 18 0 77 3 106
2014 Administration and Foreign Services 24 34 17 2 1 20 2 75 4 994
2014 Technical 34 23 17 3 0 23 0 74 4 35
2014 Administrative Support 41 34 13 3 0 7 1 82 3 68
2014 Other 52 13 0 0 4 24 7 94 6 26
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 33 22 21 16 7 0 1 56 24 73
2017 Scientific and Professional 20 22 21 11 24 0 2 43 36 119
2017 Administration and Foreign Services 20 20 21 17 20 0 2 40 38 905
2017 Technical 12 25 21 12 30 0 0 37 42 33
2017 Administrative Support 32 11 19 12 17 3 6 47 31 35
2017 Other 17 23 26 11 21 0 2 41 33 53

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 5 15 33 23 23 0 0 21 47 73
2017 Scientific and Professional 14 28 27 13 18 0 1 42 31 119
2017 Administration and Foreign Services 13 29 30 17 12 0 0 41 29 908
2017 Technical 15 21 36 15 12 0 0 37 27 33
2017 Administrative Support 32 21 25 17 6 0 0 52 22 35
2017 Other 46 25 19 8 0 0 3 73 8 53

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 7 27 19 25 22 0 0 33 47 72
2017 Scientific and Professional 18 28 24 18 12 0 0 46 30 118
2017 Administration and Foreign Services 16 28 27 17 10 0 2 45 28 906
2017 Technical 26 40 16 9 9 0 0 66 18 33
2017 Administrative Support 29 41 14 11 0 0 6 74 11 35
2017 Other 71 11 11 2 2 0 3 84 4 53

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 7 21 22 32 19 0 0 27 51 73
2017 Scientific and Professional 16 21 28 16 18 0 2 37 34 119
2017 Administration and Foreign Services 17 24 26 18 13 1 1 42 32 908
2017 Technical 18 24 28 9 18 0 2 44 28 33
2017 Administrative Support 30 24 24 8 6 3 6 59 15 35
2017 Other 50 27 17 4 0 0 3 78 4 53

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 11 27 25 14 22 0 1 39 36 73
2017 Scientific and Professional 37 26 18 7 7 2 5 67 14 119
2017 Administration and Foreign Services 39 25 17 6 4 1 8 70 11 906
2017 Technical 30 40 6 3 6 0 16 82 11 33
2017 Administrative Support 52 17 5 0 0 0 27 94 0 35
2017 Other 65 15 4 2 2 0 12 91 4 53

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 12 25 28 21 15 0 0 37 36 73
2017 Scientific and Professional 23 24 28 12 12 0 2 48 24 119
2017 Administration and Foreign Services 28 30 23 11 7 0 1 59 18 906
2017 Technical 24 31 15 19 8 0 3 56 28 33
2017 Administrative Support 50 18 12 11 6 0 3 70 18 34
2017 Other 39 27 19 8 6 0 2 67 14 53

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 37 31 18 11 3 0 0 69 14 73
2017 Scientific and Professional 17 32 24 16 10 0 1 49 26 119
2017 Administration and Foreign Services 26 34 22 11 5 1 2 61 16 905
2017 Technical 35 22 9 25 3 0 6 61 29 33
2017 Administrative Support 37 33 17 6 0 3 3 75 6 34
2017 Other 62 15 13 2 0 4 4 83 2 53

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 18 34 18 21 10 0 0 52 30 73
2017 Scientific and Professional 16 32 22 17 13 0 0 47 31 119
2017 Administration and Foreign Services 20 32 25 13 7 1 1 53 21 904
2017 Technical 43 21 12 16 0 6 3 70 17 33
2017 Administrative Support 36 28 27 6 0 0 3 66 6 34
2017 Other 57 31 6 2 0 0 5 92 2 53

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 29 31 19 14 5 0 1 61 19 73
2017 Scientific and Professional 22 26 18 18 16 0 1 49 34 119
2017 Administration and Foreign Services 25 30 22 13 6 0 2 57 20 907
2017 Technical 32 43 18 6 0 0 0 75 6 33
2017 Administrative Support 42 24 28 3 0 0 3 68 3 33
2017 Other 42 25 23 10 0 0 1 67 10 53

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 26 29 23 14 8 0 0 55 22 73
2017 Scientific and Professional 29 29 18 16 8 1 0 58 24 119
2017 Administration and Foreign Services 29 33 22 9 5 0 2 63 14 903
2017 Technical 27 33 24 3 6 0 6 64 10 33
2017 Administrative Support 47 18 23 3 6 3 0 67 9 34
2017 Other 53 32 8 0 2 0 5 90 2 53

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 67 25 7 1 0 0 0 92 1 73
2017 Scientific and Professional 53 33 8 4 2 0 1 86 6 119
2017 Administration and Foreign Services 55 24 12 4 2 0 2 81 6 907
2017 Technical 60 24 9 3 0 0 3 87 3 33
2017 Administrative Support 66 9 15 0 5 0 6 79 5 35
2017 Other 67 21 6 0 2 0 4 92 2 52

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 84 14 0 1 1 0 0 97 3 73
2017 Scientific and Professional 70 8 10 3 4 0 4 82 8 119
2017 Administration and Foreign Services 73 12 4 3 3 1 5 89 6 905
2017 Technical 84 6 0 0 0 0 9 100 0 33
2017 Administrative Support 82 0 9 3 0 0 6 87 3 35
2017 Other 94 0 2 0 0 0 4 98 0 53

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 63 29 5 1 1 0 0 92 3 73
2017 Scientific and Professional 58 24 9 4 3 0 3 84 7 118
2017 Administration and Foreign Services 55 27 10 3 2 0 3 84 5 908
2017 Technical 66 18 3 3 0 0 9 93 3 33
2017 Administrative Support 76 12 9 0 0 0 3 91 0 35
2017 Other 77 15 6 0 0 0 2 94 0 53

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 73 16 7 1 3 0 0 89 4 73
2017 Scientific and Professional 56 20 7 7 8 0 2 78 15 119
2017 Administration and Foreign Services 57 20 10 5 4 0 3 79 10 903
2017 Technical 72 12 6 3 0 0 6 90 3 33
2017 Administrative Support 68 12 6 6 0 3 6 87 6 35
2017 Other 87 8 2 0 0 0 4 98 0 53

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 45 52 1 1 0 0 0 97 1 73
2017 Scientific and Professional 52 14 1 2 1 0 31 95 4 119
2017 Administration and Foreign Services 53 11 5 2 1 0 27 89 5 903
2017 Technical 63 12 3 0 0 0 22 96 0 33
2017 Administrative Support 63 3 3 3 0 2 27 92 4 35
2017 Other 83 6 0 0 0 0 11 100 0 53

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 67 22 8 0 1 0 1 90 1 73
2017 Scientific and Professional 73 13 3 1 0 2 8 95 1 117
2017 Administration and Foreign Services 66 19 6 1 0 0 7 92 2 903
2017 Technical 72 15 0 0 0 0 13 100 0 33
2017 Administrative Support 71 3 9 0 0 0 18 89 0 35
2017 Other 80 8 2 0 0 0 10 98 0 51

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 92 7 1 0 0 0 0 99 0 73
2017 Scientific and Professional 67 13 5 3 3 0 8 87 7 119
2017 Administration and Foreign Services 67 16 6 4 2 0 5 87 7 908
2017 Technical 54 18 9 0 12 0 6 77 13 33
2017 Administrative Support 48 18 9 5 18 0 3 68 23 35
2017 Other 50 6 17 10 11 0 6 60 22 53

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 71 12 14 1 0 0 1 85 1 72
2017 Scientific and Professional 41 37 11 5 4 0 2 80 9 119
2017 Administration and Foreign Services 48 27 16 4 2 0 2 77 7 904
2017 Technical 49 27 3 2 9 0 9 84 13 33
2017 Administrative Support 54 14 18 12 0 0 3 70 12 35
2017 Other 63 23 10 3 0 0 2 87 3 53

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 1 22 43 18 15 0 0 23 33 72
2017 Scientific and Professional 7 32 39 19 4 0 0 38 23 119
2017 Administration and Foreign Services 9 31 41 13 5 0 0 41 18 908
2017 Technical 8 30 28 27 6 0 0 39 33 33
2017 Administrative Support 17 31 46 6 0 0 0 48 6 35
2017 Other 21 54 23 2 0 0 0 75 2 53

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 12 27 36 19 5 0 0 25 40 73
2017 Scientific and Professional 8 21 40 21 11 0 0 32 29 118
2017 Administration and Foreign Services 6 19 43 21 11 0 1 32 25 907
2017 Technical 8 24 33 31 3 0 0 34 33 33
2017 Administrative Support 3 12 37 24 25 0 0 48 15 35
2017 Other 4 11 22 46 17 0 0 63 15 53

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 66 31 3 0 0 0 0 97 0 73
2017 Scientific and Professional 41 42 8 3 4 2 0 84 7 117
2017 Administration and Foreign Services 38 46 9 3 2 2 0 86 5 907
2017 Technical 31 36 18 8 0 3 3 72 9 33
2017 Administrative Support 38 40 10 6 0 6 0 83 6 35
2017 Other 39 42 8 6 0 6 0 86 6 52

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 38 39 14 4 6 0 0 76 10 72
2017 Scientific and Professional 21 43 13 14 8 0 0 64 23 119
2017 Administration and Foreign Services 23 48 14 10 4 2 0 71 15 908
2017 Technical 31 45 5 18 0 0 0 76 18 33
2017 Administrative Support 18 65 12 3 3 0 0 82 6 35
2017 Other 33 50 10 2 0 6 0 88 2 53
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Executive 8 92 72
2017 Scientific and Professional 17 83 118
2017 Administration and Foreign Services 16 84 909
2017 Administrative Support 20 80 35
2014 Executive 6 94 84
2014 Scientific and Professional 19 81 106
2014 Administration and Foreign Services 12 88 993
2014 Administrative Support 13 87 68

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Scientific and Professional 90 10 20
2017 Administration and Foreign Services 85 15 146
2014 Scientific and Professional 80 20 20
2014 Administration and Foreign Services 84 16 124

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 44 45 0 0 11 0 0 89 11 18
2017 Administration and Foreign Services 54 32 9 3 1 1 0 87 4 124
2014 Scientific and Professional 56 38 0 0 6 0 0 94 6 16
2014 Administration and Foreign Services 58 32 1 6 0 1 2 93 6 104
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 43 27 22 7 0 1 0 43 57 73
2017 Scientific and Professional 30 19 20 12 13 6 0 32 68 119
2017 Administration and Foreign Services 29 22 21 12 12 3 1 30 70 908
2017 Technical 15 18 33 6 21 6 0 16 84 33
2017 Administrative Support 31 21 17 9 18 2 3 33 67 35
2017 Other 25 31 8 10 21 2 4 26 74 53

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Executive 7 41
2017 Scientific and Professional 21 76
2017 Administration and Foreign Services 22 602
2017 Technical 23 26
2017 Administrative Support 37 22
2017 Other 38 37

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Executive 32 41
2017 Scientific and Professional 38 76
2017 Administration and Foreign Services 37 602
2017 Technical 38 26
2017 Administrative Support 31 22
2017 Other 69 37

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Executive 12 41
2017 Scientific and Professional 20 76
2017 Administration and Foreign Services 19 602
2017 Technical 19 26
2017 Administrative Support 28 22
2017 Other 40 37

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Executive 29 41
2017 Scientific and Professional 36 76
2017 Administration and Foreign Services 52 602
2017 Technical 39 26
2017 Administrative Support 23 22
2017 Other 11 37

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Executive 5 41
2017 Scientific and Professional 21 76
2017 Administration and Foreign Services 10 602
2017 Technical 8 26
2017 Administrative Support 9 22
2017 Other 0 37

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Executive 58 41
2017 Scientific and Professional 46 76
2017 Administration and Foreign Services 37 602
2017 Technical 43 26
2017 Administrative Support 32 22
2017 Other 41 37

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Executive 27 44 22 0 5 2 41
2017 Scientific and Professional 3 39 17 18 7 18 74
2017 Administration and Foreign Services 4 47 22 9 7 11 591
2017 Technical 0 38 11 16 8 27 26
2017 Administrative Support 9 59 11 5 11 5 19
2017 Other 9 57 21 10 0 3 34

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 32 34 2 10 0 2 20 84 13 41
2017 Scientific and Professional 12 22 12 18 22 3 12 39 47 77
2017 Administration and Foreign Services 16 26 16 17 12 2 12 48 33 607
2017 Technical 8 34 12 15 27 0 4 43 44 26
2017 Administrative Support 18 23 22 18 9 0 9 46 30 22
2017 Other 45 19 5 22 3 5 0 68 26 37

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 5 7 7 12 39 5 24 17 72 41
2017 Scientific and Professional 0 5 9 18 61 1 5 6 85 76
2017 Administration and Foreign Services 3 7 11 19 52 2 7 11 78 608
2017 Technical 0 12 12 19 57 0 0 12 77 26
2017 Administrative Support 9 9 22 18 37 0 5 19 58 22
2017 Other 16 5 8 25 29 8 8 26 64 37
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