2017 Public Service Employee Survey Results for Canadian Heritage by Question 103. Please indicate your occupational group and level. Occupational group and level - AS

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	48	42	5	4	1	0	90	5	262
2017	AS-01	46	40	5	7	2	0	86	10	42
2017	AS-02	57	36	4	3	0	0	93	3	72
2017	AS-03	48	47	2	2	0	0	95	2	39
2017	AS-04	57	41	3	0	0	0	97	0	37
2017	AS-05	34	41	19	6	0	0	75	6	32
2017	AS-06	30	65	0	0	4	0	96	4	23
2017	AS-07	46	45	0	8	0	0	92	8	13
2014	AS	42	50	2	5	1	0	92	6	292
2014	AS-01	37	60	2	0	2	0	97	2	60
2014	AS-02	38	51	3	5	1	1	90	7	73
2014	AS-03	58	32	3	5	3	0	90	8	38
2014	AS-04	51	46	0	2	0	0	98	2	41
2014	AS-05	31	52	2	14	0	0	83	14	42
2014	AS-06	56	38	0	0	5	0	95	5	18
2014	AS-07	38	46	8	8	0	0	85	8	13
2011	AS	57	37	2	4	0	0	94	4	315
2011	AS-01	55	35	2	7	1	0	90	8	86
2011	AS-02	59	35	2	4	0	0	94	4	83
2011	AS-03	65	28	2	4	0	0	93	4	46
2011	AS-04	61	39	0	0	0	0	100	0	41
2011	AS-05	44	48	4	4	0	0	92	4	25
2011	AS-06	45	50	0	5	0	0	95	5	22
2011	AS-07	58	42	0	0	0	0	100	0	12
2008	AS	63	29	3	5	0	0	91	5	310
2008	AS-01	62	24	8	5	1	0	86	6	78
2008	AS-02	66	27	0	7	0	0	93	7	96
2008	AS-03	64	28	6	3	0	0	92	3	36
2008	AS-04	53	41	0	6	0	0	94	6	34
2008	AS-05	62	33	0	5	0	0	95	5	21
2008	AS-06	63	26	5	5	0	0	89	5	19
2008	AS-07	72	22	6	0	0	0	94	0	18

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	69	25	3	3	0	0	0	94	3	260
2017	AS-01	71	19	5	5	0	0	0	90	5	41
2017	AS-02	72	24	1	3	0	0	0	96	3	72
2017	AS-03	58	34	5	2	0	0	0	93	2	39
2017	AS-04	75	17	3	3	0	3	0	94	3	36
2017	AS-05	65	25	6	0	3	0	0	91	3	32
2017	AS-06	65	35	0	0	0	0	0	100	0	23
2017	AS-07	69	31	0	0	0	0	0	100	0	13
2014	AS	65	28	5	1	1	0	0	94	2	292
2014	AS-01	72	23	3	2	0	0	0	95	2	60
2014	AS-02	64	29	3	1	1	0	1	94	3	73
2014	AS-03	68	22	10	0	0	0	0	90	0	38
2014	AS-04	76	20	2	0	2	0	0	95	2	41
2014	AS-05	57	33	10	0	0	0	0	90	0	42
2014	AS-06	62	33	5	0	0	0	0	95	0	18
2014	AS-07	62	38	0	0	0	0	0	100	0	13
2011	AS	76	20	2	1	0	0	0	96	2	315
2011	AS-01	77	16	5	1	1	0	0	93	2	86
2011	AS-02	77	19	1	2	0	0	0	96	2	83
2011	AS-03	80	17	2	0	0	0	0	98	0	46
2011	AS-04	73	22	0	2	0	0	2	98	3	41
2011	AS-05	64	36	0	0	0	0	0	100	0	25
2011	AS-06	73	23	5	0	0	0	0	95	0	22
2011	AS-07	92	8	0	0	0	0	0	100	0	12
2008	AS	75	22	2	1	0	0	0	96	1	310
2008	AS-01	67	26	4	4	0	0	0	92	4	78
2008	AS-02	79	20	1	0	0	0	0	99	0	96
2008	AS-03	81	17	0	3	0	0	0	97	3	36
2008	AS-04	74	24	3	0	0	0	0	97	0	34
2008	AS-05	71	29	0	0	0	0	0	100	0	21
2008	AS-06	84	11	5	0	0	0	0	95	0	19
2008	AS-07	83	11	6	0	0	0	0	94	0	18

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	56	29	8	5	2	1	85	7	262
2017	AS-01	57	36	5	2	0	0	93	2	42
2017	AS-02	54	32	7	5	1	0	86	7	72
2017	AS-03	51	30	12	5	0	2	82	5	39
2017	AS-04	67	16	11	0	3	3	86	3	37
2017	AS-05	59	25	3	9	3	0	84	12	32
2017	AS-06	43	26	9	17	4	0	70	22	23
2017	AS-07	54	31	16	0	0	0	84	0	13
2014	AS	53	32	7	7	1	0	85	8	292
2014	AS-01	60	30	5	5	0	0	90	5	60
2014	AS-02	50	37	7	3	1	1	89	4	73
2014	AS-03	58	30	5	8	0	0	87	8	38
2014	AS-04	59	24	7	2	7	0	83	10	41
2014	AS-05	45	29	12	14	0	0	74	14	42
2014	AS-06	56	27	0	16	0	0	84	16	18
2014	AS-07	46	46	0	8	0	0	92	8	13
2011	AS	55	28	5	8	3	1	84	10	315
2011	AS-01	52	24	8	10	5	0	77	15	86
2011	AS-02	59	30	4	4	2	1	90	6	83
2011	AS-03	54	33	2	7	2	2	89	9	46
2011	AS-04	54	22	7	12	0	5	79	13	41
2011	AS-05	40	40	4	16	0	0	80	16	25
2011	AS-06	59	27	9	0	5	0	86	5	22
2011	AS-07	75	25	0	0	0	0	100	0	12
2008	AS	58	27	5	9	0	0	86	9	308
2008	AS-01	53	27	9	10	0	0	81	10	77
2008	AS-02	67	19	5	8	0	0	86	8	95
2008	AS-03	61	22	0	11	3	3	86	14	36
2008	AS-04	53	32	6	9	0	0	85	9	34
2008	AS-05	48	43	0	10	0	0	90	10	21
2008	AS-06	47	53	0	0	0	0	100	0	19
2008	AS-07	67	22	6	6	0	0	89	6	18

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	54	35	5	5	1	0	89	6	261
2017	AS-01	51	35	10	5	0	0	86	5	42
2017	AS-02	53	38	6	4	0	0	90	4	72
2017	AS-03	48	44	5	2	0	0	93	2	39
2017	AS-04	65	22	5	5	3	0	86	8	37
2017	AS-05	50	41	3	6	0	0	91	6	32
2017	AS-06	45	32	5	14	5	0	77	18	22
2017	AS-07	76	24	0	0	0	0	100	0	13
2014	AS	46	41	6	4	2	0	88	6	292
2014	AS-01	47	43	7	2	2	0	90	3	60
2014	AS-02	53	34	5	4	1	1	89	6	73
2014	AS-03	52	31	6	8	3	0	84	10	38
2014	AS-04	56	32	7	2	2	0	88	5	41
2014	AS-05	29	55	10	5	2	0	83	7	42
2014	AS-06	49	40	0	5	5	0	89	11	18
2014	AS-07	31	69	0	0	0	0	100	0	13
2011	AS	58	31	5	4	2	0	89	6	314
2011	AS-01	58	29	7	6	0	0	87	6	86
2011	AS-02	57	29	7	5	2	0	86	7	83
2011	AS-03	63	30	2	2	2	0	93	4	46
2011	AS-04	48	43	0	5	5	0	90	10	40
2011	AS-05	52	32	8	4	4	0	84	8	25
2011	AS-06	64	32	0	5	0	0	95	5	22
2011	AS-07	83	8	8	0	0	0	92	0	12

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	44	37	8	9	2	0	0	82	11	262
2017	AS-01	32	40	12	14	2	0	0	72	16	42
2017	AS-02	53	29	8	10	0	0	0	82	10	72
2017	AS-03	46	27	12	7	2	2	2	77	10	39
2017	AS-04	46	40	3	8	3	0	0	86	11	37
2017	AS-05	47	41	6	6	0	0	0	87	6	32
2017	AS-06	39	48	0	9	4	0	0	87	13	23
2017	AS-07	39	61	0	0	0	0	0	100	0	13
2014	AS	38	39	12	6	2	0	1	79	9	291
2014	AS-01	26	43	22	5	3	0	0	70	8	60
2014	AS-02	38	45	5	7	3	0	1	85	10	73
2014	AS-03	44	34	14	5	3	0	0	78	8	38
2014	AS-04	52	35	5	5	3	0	0	87	8	40
2014	AS-05	33	38	17	10	0	0	2	73	10	42
2014	AS-06	45	33	5	11	0	0	5	83	12	18
2014	AS-07	54	31	15	0	0	0	0	85	0	13
2011	AS	35	39	14	6	5	0	1	75	11	314
2011	AS-01	28	29	17	12	13	0	1	58	25	86
2011	AS-02	37	47	14	1	0	0	0	84	1	83
2011	AS-03	51	29	9	4	7	0	0	80	11	45
2011	AS-04	37	37	15	7	5	0	0	73	12	41
2011	AS-05	16	64	8	8	0	0	4	83	8	25
2011	AS-06	41	41	18	0	0	0	0	82	0	22
2011	AS-07	33	50	17	0	0	0	0	83	0	12
2008	AS	43	40	9	5	2	0	2	84	7	310
2008	AS-01	37	37	10	12	4	0	0	74	15	78
2008	AS-02	49	36	8	2	2	0	2	87	4	96
2008	AS-03	39	47	8	0	0	0	6	91	0	36
2008	AS-04	35	47	9	9	0	0	0	82	9	34
2008	AS-05	33	57	10	0	0	0	0	90	0	21
2008	AS-06	47	37	11	0	0	0	5	89	0	19
2008	AS-07	67	28	6	0	0	0	0	94	0	18

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	36	42	12	7	3	0	0	78	10	262
2017	AS-01	30	37	16	12	5	0	0	67	17	42
2017	AS-02	39	35	15	7	4	0	0	74	11	72
2017	AS-03	39	36	20	5	0	0	0	75	5	39
2017	AS-04	32	51	5	8	3	0	0	84	11	37
2017	AS-05	34	56	3	3	3	0	0	91	6	32
2017	AS-06	39	52	0	4	4	0	0	91	9	23
2017	AS-07	39	53	0	8	0	0	0	92	8	13
2014	AS	35	36	17	7	6	0	0	71	12	292
2014	AS-01	21	30	25	13	10	0	0	51	24	60
2014	AS-02	34	36	19	8	1	0	1	71	10	73
2014	AS-03	34	40	16	0	8	3	0	76	8	38
2014	AS-04	46	29	7	10	7	0	0	76	17	41
2014	AS-05	33	43	17	2	5	0	0	76	7	42
2014	AS-06	60	40	0	0	0	0	0	100	0	18
2014	AS-07	46	46	8	0	0	0	0	92	0	13
2011	AS	43	30	11	9	7	0	0	73	16	314
2011	AS-01	29	29	15	9	17	0	0	58	27	86
2011	AS-02	38	35	11	10	6	0	0	73	16	82
2011	AS-03	59	24	9	7	2	0	0	83	9	46
2011	AS-04	39	41	12	7	0	0	0	80	7	41
2011	AS-05	52	28	8	8	4	0	0	80	12	25
2011	AS-06	55	23	9	14	0	0	0	77	14	22
2011	AS-07	92	8	0	0	0	0	0	100	0	12
2008	AS	40	41	8	7	4	0	0	81	11	310
2008	AS-01	29	40	13	13	5	0	0	69	18	78
2008	AS-02	36	43	8	8	4	0	0	79	13	96
2008	AS-03	53	39	6	0	3	0	0	92	3	36
2008	AS-04	47	44	3	6	0	0	0	91	6	34
2008	AS-05	48	43	10	0	0	0	0	90	0	21
2008	AS-06	53	32	5	0	11	0	0	84	11	19
2008	AS-07	50	44	0	0	6	0	0	94	6	18

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	42	42	10	4	3	0	0	84	6	262
2017	AS-01	39	35	15	5	7	0	0	74	11	42
2017	AS-02	44	35	13	6	3	0	0	79	8	72
2017	AS-03	42	46	7	2	2	0	0	88	5	39
2017	AS-04	32	46	14	8	0	0	0	78	8	37
2017	AS-05	47	47	3	0	3	0	0	94	3	32
2017	AS-06	43	57	0	0	0	0	0	100	0	23
2017	AS-07	61	31	7	0	0	0	0	93	0	13
2014	AS	42	36	9	9	3	0	0	78	13	292
2014	AS-01	25	35	13	22	5	0	0	60	27	60
2014	AS-02	45	34	11	8	0	0	1	80	8	73
2014	AS-03	42	45	0	8	5	0	0	87	13	38
2014	AS-04	49	32	10	5	5	0	0	80	10	41
2014	AS-05	45	36	12	5	2	0	0	81	7	42
2014	AS-06	56	44	0	0	0	0	0	100	0	18
2014	AS-07	69	31	0	0	0	0	0	100	0	13
2011	AS	41	38	10	4	6	0	0	79	11	314
2011	AS-01	30	30	15	8	16	0	0	60	24	86
2011	AS-02	40	43	7	5	4	1	0	84	9	83
2011	AS-03	49	40	9	2	0	0	0	89	2	45
2011	AS-04	44	44	10	2	0	0	0	88	2	41
2011	AS-05	40	36	12	4	8	0	0	76	12	25
2011	AS-06	50	41	9	0	0	0	0	91	0	22
2011	AS-07	75	25	0	0	0	0	0	100	0	12
2008	AS	47	38	7	5	3	0	0	85	8	310
2008	AS-01	38	31	15	8	8	0	0	69	15	78
2008	AS-02	50	40	3	5	2	0	0	90	7	96
2008	AS-03	47	42	3	6	0	0	3	91	6	36
2008	AS-04	41	50	3	3	3	0	0	91	6	34
2008	AS-05	48	43	10	0	0	0	0	90	0	21
2008	AS-06	63	26	11	0	0	0	0	89	0	19
2008	AS-07	67	28	0	6	0	0	0	94	6	18

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	52	39	5	2	1	0	92	3	262
2017	AS-01	53	33	10	0	5	0	86	5	42
2017	AS-02	51	40	7	1	0	0	92	1	72
2017	AS-03	51	39	7	2	0	0	90	2	39
2017	AS-04	67	30	0	3	0	0	97	3	37
2017	AS-05	47	44	3	6	0	0	91	6	32
2017	AS-06	48	43	4	4	0	0	91	4	23
2017	AS-07	46	54	0	0	0	0	100	0	13
2014	AS	51	41	4	3	1	0	92	4	292
2014	AS-01	45	52	0	2	2	0	97	3	60
2014	AS-02	48	43	5	3	0	1	92	3	73
2014	AS-03	55	34	9	3	0	0	89	3	38
2014	AS-04	51	39	2	2	5	0	90	7	41
2014	AS-05	45	50	0	5	0	0	95	5	42
2014	AS-06	67	22	11	0	0	0	89	0	18
2014	AS-07	77	8	8	8	0	0	85	8	13

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	46	36	7	8	3	0	82	11	262
2017	AS-01	46	35	2	9	7	0	81	16	42
2017	AS-02	48	38	6	7	1	0	86	8	72
2017	AS-03	39	46	12	2	0	0	85	2	39
2017	AS-04	48	30	5	11	3	3	81	14	37
2017	AS-05	50	31	13	3	3	0	81	6	32
2017	AS-06	43	30	0	17	9	0	74	26	23
2017	AS-07	46	38	8	7	0	0	84	7	13
2014	AS	43	34	12	6	3	2	79	9	292
2014	AS-01	41	33	12	8	3	2	76	12	60
2014	AS-02	47	38	10	3	0	3	87	3	73
2014	AS-03	42	21	27	8	3	0	63	10	38
2014	AS-04	54	29	0	10	7	0	83	17	41
2014	AS-05	40	43	10	5	0	2	85	5	42
2014	AS-06	40	33	22	0	0	5	77	0	18
2014	AS-07	38	46	8	0	8	0	85	8	13
2011	AS	52	29	11	4	3	1	82	7	314
2011	AS-01	45	27	16	5	6	1	73	11	86
2011	AS-02	59	26	12	1	1	1	85	2	82
2011	AS-03	61	28	2	4	2	2	91	7	46
2011	AS-04	41	41	12	2	0	2	85	3	41
2011	AS-05	44	40	4	12	0	0	84	12	25
2011	AS-06	64	23	9	5	0	0	86	5	22
2011	AS-07	58	8	17	8	8	0	67	17	12

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	43	25	10	8	5	2	8	75	14	262
2017	AS-01	46	14	19	5	5	5	7	68	10	42
2017	AS-02	41	25	11	6	6	1	10	75	13	72
2017	AS-03	58	30	2	2	0	2	5	95	3	39
2017	AS-04	49	24	5	11	3	0	8	79	15	37
2017	AS-05	37	34	16	7	3	0	3	74	10	32
2017	AS-06	26	39	4	17	13	0	0	65	30	23
2017	AS-07	39	0	0	16	7	0	39	63	37	13
2014	AS	36	30	11	4	3	2	14	79	8	292
2014	AS-01	32	28	8	3	3	2	24	80	9	60
2014	AS-02	33	36	10	1	4	1	15	82	7	73
2014	AS-03	34	29	13	8	3	6	8	73	12	38
2014	AS-04	49	22	7	2	2	5	12	85	6	41
2014	AS-05	48	31	17	5	0	0	0	79	5	42
2014	AS-06	40	22	16	5	5	5	5	69	12	18
2014	AS-07	8	38	8	0	8	0	38	75	13	13
2011	AS	44	22	10	5	5	2	11	77	12	314
2011	AS-01	38	15	16	8	8	2	12	62	19	86
2011	AS-02	43	26	9	2	5	0	16	81	9	82
2011	AS-03	65	17	0	2	9	2	4	88	12	46
2011	AS-04	51	27	10	5	2	5	0	82	8	41
2011	AS-05	40	32	4	8	0	4	12	86	10	25
2011	AS-06	32	32	18	9	0	0	9	70	10	22
2011	AS-07	25	17	8	0	8	0	42	71	14	12
2008	AS	48	24	6	7	3	1	11	82	11	310
2008	AS-01	53	22	5	5	3	3	10	85	9	78
2008	AS-02	47	26	5	6	3	0	13	83	11	96
2008	AS-03	64	14	8	6	3	0	6	82	9	36
2008	AS-04	56	24	3	12	0	0	6	84	13	34
2008	AS-05	52	24	5	5	0	5	10	89	6	21
2008	AS-06	37	37	11	5	5	0	5	78	11	19
2008	AS-07	11	22	6	17	6	6	33	55	36	18

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	32	46	13	6	3	0	78	9	262
2017	AS-01	28	37	24	5	7	0	64	12	42
2017	AS-02	29	47	13	8	3	0	76	11	72
2017	AS-03	34	51	7	5	2	0	85	7	39
2017	AS-04	35	40	19	3	3	0	75	5	37
2017	AS-05	34	50	9	3	3	0	84	6	32
2017	AS-06	30	52	4	13	0	0	83	13	23
2017	AS-07	54	38	8	0	0	0	92	0	13
2014	AS	27	47	14	7	3	1	75	10	292
2014	AS-01	12	48	20	12	8	0	60	20	60
2014	AS-02	31	44	14	7	1	3	78	8	73
2014	AS-03	24	47	19	5	5	0	70	10	38
2014	AS-04	51	29	10	7	2	0	80	10	41
2014	AS-05	21	60	17	2	0	0	81	2	42
2014	AS-06	22	78	0	0	0	0	100	0	18
2014	AS-07	46	54	0	0	0	0	100	0	13
2011	AS	38	38	13	7	5	0	75	12	312
2011	AS-01	28	31	22	8	10	0	59	19	86
2011	AS-02	31	48	10	7	4	0	79	11	81
2011	AS-03	50	30	9	7	4	0	80	11	46
2011	AS-04	44	34	15	7	0	0	78	7	41
2011	AS-05	42	42	4	8	4	0	83	13	24
2011	AS-06	36	45	18	0	0	0	82	0	22
2011	AS-07	75	25	0	0	0	0	100	0	12
2008	AS	43	38	9	7	3	0	81	10	307
2008	AS-01	38	30	14	12	6	0	68	18	77
2008	AS-02	43	38	12	5	2	0	81	7	95
2008	AS-03	50	39	6	6	0	0	89	6	36
2008	AS-04	45	39	9	6	0	0	85	6	33
2008	AS-05	38	57	0	5	0	0	95	5	21
2008	AS-06	47	42	0	11	0	0	89	11	19
2008	AS-07	61	33	0	0	6	0	94	6	18

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	40	35	13	8	4	0	0	75	12	262
2017	AS-01	35	42	12	2	9	0	0	77	12	42
2017	AS-02	44	35	12	6	3	0	0	79	8	72
2017	AS-03	39	36	17	2	5	0	0	75	7	39
2017	AS-04	43	30	14	14	0	0	0	73	14	37
2017	AS-05	44	37	6	9	3	0	0	81	13	32
2017	AS-06	13	43	13	26	4	0	0	57	30	23
2017	AS-07	69	8	23	0	0	0	0	77	0	13
2014	AS	31	42	16	6	4	0	0	73	10	292
2014	AS-01	33	42	15	3	7	0	0	75	10	60
2014	AS-02	29	51	15	3	1	0	1	81	4	73
2014	AS-03	34	29	22	10	5	0	0	63	16	38
2014	AS-04	32	41	15	7	5	0	0	73	12	41
2014	AS-05	26	48	19	5	2	0	0	74	7	42
2014	AS-06	34	38	11	16	0	0	0	73	16	18
2014	AS-07	38	38	8	0	15	0	0	77	15	13
2011	AS	33	39	14	8	5	0	0	73	13	314
2011	AS-01	30	34	14	12	10	0	0	64	22	86
2011	AS-02	32	45	11	9	2	1	0	78	11	82
2011	AS-03	33	43	11	7	7	0	0	76	13	46
2011	AS-04	27	46	17	7	2	0	0	73	10	41
2011	AS-05	52	20	16	8	4	0	0	72	12	25
2011	AS-06	36	36	27	0	0	0	0	73	0	22
2011	AS-07	42	42	17	0	0	0	0	83	0	12

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	34	42	12	8	5	76	12	262
2017	AS-01	30	34	15	12	9	64	21	42
2017	AS-02	33	47	7	8	4	81	12	72
2017	AS-03	46	34	15	5	0	80	5	39
2017	AS-04	33	51	11	3	3	84	5	37
2017	AS-05	37	35	16	6	6	72	13	32
2017	AS-06	17	52	9	13	9	70	22	23
2017	AS-07	39	38	15	8	0	77	8	13

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	40	44	10	4	2	1	0	84	6	261
2017	AS-01	41	32	17	5	5	0	0	74	10	42
2017	AS-02	46	37	10	3	3	1	0	84	6	72
2017	AS-03	42	48	3	5	3	0	0	90	8	38
2017	AS-04	35	43	16	3	0	3	0	81	3	37
2017	AS-05	28	60	9	3	0	0	0	88	3	32
2017	AS-06	35	52	4	9	0	0	0	87	9	23
2017	AS-07	46	54	0	0	0	0	0	100	0	13
2014	AS	33	48	12	5	2	0	1	82	7	292
2014	AS-01	29	43	15	9	3	0	2	73	12	60
2014	AS-02	35	47	12	3	0	1	1	85	3	73
2014	AS-03	34	42	14	5	5	0	0	76	10	38
2014	AS-04	44	41	12	0	2	0	0	85	2	41
2014	AS-05	14	69	10	7	0	0	0	83	7	42
2014	AS-06	40	60	0	0	0	0	0	100	0	18
2014	AS-07	54	38	0	8	0	0	0	92	8	13
2011	AS	36	42	13	7	3	0	0	78	10	315
2011	AS-01	31	37	15	10	6	0	0	69	16	86
2011	AS-02	34	43	17	5	1	0	0	77	6	83
2011	AS-03	48	39	4	4	4	0	0	87	9	46
2011	AS-04	34	51	7	7	0	0	0	85	7	41
2011	AS-05	28	44	16	8	0	4	0	75	8	25
2011	AS-06	36	41	18	5	0	0	0	77	5	22
2011	AS-07	58	33	0	8	0	0	0	92	8	12
2008	AS	48	39	7	4	2	0	0	86	6	309
2008	AS-01	38	44	10	5	3	0	0	82	8	77
2008	AS-02	50	36	6	4	3	0	0	86	7	96
2008	AS-03	47	36	11	6	0	0	0	83	6	36
2008	AS-04	53	41	3	3	0	0	0	94	3	34
2008	AS-05	48	48	5	0	0	0	0	95	0	21
2008	AS-06	32	47	5	11	0	0	5	83	11	19
2008	AS-07	83	11	6	0	0	0	0	94	0	18

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	37	37	12	7	6	74	14	261
2017	AS-01	44	23	15	2	16	67	19	42
2017	AS-02	35	40	15	7	3	75	10	72
2017	AS-03	32	41	15	7	5	73	12	39
2017	AS-04	27	46	11	11	5	73	16	37
2017	AS-05	45	42	3	3	6	87	10	31
2017	AS-06	30	39	0	22	9	70	30	23
2017	AS-07	69	15	16	0	0	84	0	13

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	46	39	10	3	2	0	85	5	260
2017	AS-01	46	37	9	5	2	0	84	7	42
2017	AS-02	44	35	17	1	3	0	79	4	71
2017	AS-03	45	42	8	3	3	0	87	5	38
2017	AS-04	46	49	3	3	0	0	95	3	37
2017	AS-05	44	47	6	3	0	0	91	3	32
2017	AS-06	48	35	4	13	0	0	83	13	23
2017	AS-07	61	30	8	0	0	0	92	0	13
2014	AS	55	35	7	1	2	0	90	3	292
2014	AS-01	42	40	12	2	5	0	81	7	60
2014	AS-02	56	33	8	0	1	1	90	1	73
2014	AS-03	55	35	5	3	3	0	90	5	38
2014	AS-04	66	29	2	2	0	0	95	2	41
2014	AS-05	55	38	7	0	0	0	93	0	42
2014	AS-06	77	18	5	0	0	0	95	0	18
2014	AS-07	69	31	0	0	0	0	100	0	13
2011	AS	57	30	10	2	1	0	87	3	315
2011	AS-01	44	37	14	2	2	0	81	5	86
2011	AS-02	63	29	6	1	1	0	92	2	83
2011	AS-03	70	20	9	0	2	0	89	2	46
2011	AS-04	54	34	10	2	0	0	88	2	41
2011	AS-05	48	24	24	4	0	0	72	4	25
2011	AS-06	59	32	9	0	0	0	91	0	22
2011	AS-07	92	8	0	0	0	0	100	0	12

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	34	39	12	10	6	0	0	73	15	259
2017	AS-01	28	32	12	16	12	0	0	60	28	42
2017	AS-02	32	38	16	10	4	0	0	70	14	70
2017	AS-03	30	47	10	5	5	3	0	79	10	38
2017	AS-04	35	33	16	8	5	0	3	70	14	37
2017	AS-05	40	38	9	6	6	0	0	78	13	32
2017	AS-06	35	43	4	13	4	0	0	78	17	23
2017	AS-07	54	46	0	0	0	0	0	100	0	13
2014	AS	26	46	15	7	4	0	2	74	11	292
2014	AS-01	17	43	22	12	5	0	2	61	17	60
2014	AS-02	23	47	10	11	3	1	5	75	15	73
2014	AS-03	34	26	30	3	8	0	0	60	10	38
2014	AS-04	27	61	7	2	2	0	0	88	5	41
2014	AS-05	26	60	10	2	2	0	0	86	5	42
2014	AS-06	51	33	11	5	0	0	0	84	5	18
2014	AS-07	46	46	0	8	0	0	0	92	8	13
2011	AS	35	37	13	9	5	0	1	73	14	315
2011	AS-01	26	30	16	12	14	1	1	57	26	86
2011	AS-02	39	40	12	7	1	0	1	79	9	83
2011	AS-03	39	35	15	4	7	0	0	74	11	46
2011	AS-04	41	34	12	10	2	0	0	76	12	41
2011	AS-05	40	40	8	12	0	0	0	80	12	25
2011	AS-06	23	59	9	9	0	0	0	82	9	22
2011	AS-07	58	42	0	0	0	0	0	100	0	12

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	39	39	11	5	5	0	1	79	10	260
2017	AS-01	37	27	17	9	10	0	0	64	19	42
2017	AS-02	39	37	14	4	4	0	1	77	9	71
2017	AS-03	48	42	5	0	5	0	0	90	5	38
2017	AS-04	30	46	14	5	3	0	3	78	8	37
2017	AS-05	37	50	3	3	6	0	0	87	9	32
2017	AS-06	35	39	9	13	4	0	0	74	17	23
2017	AS-07	69	31	0	0	0	0	0	100	0	13
2014	AS	32	45	14	6	3	0	1	77	9	291
2014	AS-01	28	47	12	8	3	2	0	76	12	60
2014	AS-02	27	44	19	7	0	0	3	73	7	73
2014	AS-03	31	45	16	3	5	0	0	76	8	38
2014	AS-04	35	48	13	3	3	0	0	82	5	40
2014	AS-05	33	52	7	5	2	0	0	86	7	42
2014	AS-06	62	22	11	5	0	0	0	84	5	18
2014	AS-07	31	54	0	8	8	0	0	85	15	13

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	37	46	6	6	5	0	83	11	260
2017	AS-01	39	40	7	10	5	0	79	14	42
2017	AS-02	35	49	8	4	3	0	85	7	71
2017	AS-03	40	45	8	3	5	0	85	8	38
2017	AS-04	35	54	3	5	3	0	89	8	37
2017	AS-05	37	47	3	3	9	0	84	13	32
2017	AS-06	30	35	9	17	9	0	65	26	23
2017	AS-07	39	53	0	8	0	0	92	8	13
2014	AS	38	39	16	4	2	0	78	6	292
2014	AS-01	32	41	22	2	3	0	73	5	60
2014	AS-02	38	37	18	5	0	1	77	6	73
2014	AS-03	47	29	14	8	3	0	76	10	38
2014	AS-04	37	49	12	2	0	0	85	2	41
2014	AS-05	38	45	10	7	0	0	83	7	42
2014	AS-06	51	33	16	0	0	0	84	0	18
2014	AS-07	46	38	0	0	15	0	85	15	13
2011	AS	40	45	10	3	1	1	86	4	313
2011	AS-01	32	42	19	4	2	1	75	6	84
2011	AS-02	43	47	6	2	0	1	91	2	83
2011	AS-03	52	35	7	2	4	0	87	7	46
2011	AS-04	37	56	7	0	0	0	93	0	41
2011	AS-05	48	36	12	4	0	0	84	4	25
2011	AS-06	23	64	9	5	0	0	86	5	22
2011	AS-07	50	50	0	0	0	0	100	0	12

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	40	39	11	7	3	0	80	10	260
2017	AS-01	41	30	7	15	7	0	71	22	42
2017	AS-02	38	38	16	7	1	0	76	8	71
2017	AS-03	38	47	13	3	0	0	85	3	38
2017	AS-04	46	35	11	5	3	0	81	8	37
2017	AS-05	40	47	3	6	3	0	87	9	32
2017	AS-06	30	52	4	9	4	0	83	13	23
2017	AS-07	54	38	8	0	0	0	92	0	13
2014	AS	38	43	13	4	2	0	81	6	292
2014	AS-01	25	47	15	5	8	0	71	14	60
2014	AS-02	40	47	10	3	0	1	88	3	73
2014	AS-03	42	31	19	8	0	0	73	8	38
2014	AS-04	46	37	15	2	0	0	83	2	41
2014	AS-05	36	48	14	2	0	0	83	2	42
2014	AS-06	55	40	5	0	0	0	95	0	18
2014	AS-07	46	54	0	0	0	0	100	0	13
2011	AS	43	38	9	6	4	0	81	10	313
2011	AS-01	29	38	19	6	8	0	67	14	86
2011	AS-02	42	43	6	5	4	0	85	9	81
2011	AS-03	57	28	7	4	4	0	85	9	46
2011	AS-04	46	39	7	7	0	0	85	7	41
2011	AS-05	40	44	4	12	0	0	84	12	25
2011	AS-06	45	45	5	5	0	0	91	5	22
2011	AS-07	83	17	0	0	0	0	100	0	12
2008	AS	48	37	7	5	3	0	85	7	310
2008	AS-01	40	36	12	8	5	0	76	13	78
2008	AS-02	49	38	8	2	3	0	86	5	96
2008	AS-03	53	42	3	3	0	0	94	3	36
2008	AS-04	53	35	9	3	0	0	88	3	34
2008	AS-05	48	48	0	5	0	0	95	5	21
2008	AS-06	53	37	0	11	0	0	89	11	19
2008	AS-07	67	28	0	0	6	0	94	6	18

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	41	36	16	5	2	0	1	78	7	262
2017	AS-01	54	34	12	0	0	0	0	88	0	42
2017	AS-02	42	33	15	7	1	0	1	76	8	72
2017	AS-03	63	20	10	2	2	0	2	85	5	39
2017	AS-04	43	38	14	3	3	0	0	81	5	37
2017	AS-05	25	56	12	3	3	0	0	81	6	32
2017	AS-06	17	43	22	13	4	0	0	61	17	23
2017	AS-07	8	46	38	0	8	0	0	54	8	13
2014	AS	37	39	17	4	2	0	0	76	7	292
2014	AS-01	44	43	13	0	0	0	0	87	0	60
2014	AS-02	46	30	19	3	0	0	1	78	3	73
2014	AS-03	44	37	16	3	0	0	0	82	3	38
2014	AS-04	32	51	10	5	2	0	0	83	7	41
2014	AS-05	21	43	19	14	2	0	0	64	17	42
2014	AS-06	33	34	16	0	16	0	0	67	16	18
2014	AS-07	8	46	31	8	8	0	0	54	15	13
2011	AS	36	35	17	7	3	1	1	72	11	315
2011	AS-01	48	34	10	5	1	1	1	83	6	86
2011	AS-02	45	31	14	7	1	0	1	77	9	83
2011	AS-03	39	37	17	2	4	0	0	76	7	46
2011	AS-04	20	39	27	12	2	0	0	59	15	41
2011	AS-05	16	40	24	8	8	4	0	58	17	25
2011	AS-06	18	32	23	14	14	0	0	50	27	22
2011	AS-07	8	50	25	8	8	0	0	58	17	12
2008	AS	30	38	17	9	6	0	0	68	15	309
2008	AS-01	38	47	10	3	1	0	0	86	4	78
2008	AS-02	38	34	14	7	7	0	0	72	15	96
2008	AS-03	25	56	14	0	3	0	3	83	3	36
2008	AS-04	21	27	27	15	9	0	0	48	24	33
2008	AS-05	24	24	29	19	5	0	0	48	24	21
2008	AS-06	16	16	26	26	16	0	0	32	42	19
2008	AS-07	17	28	22	22	11	0	0	44	33	18

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	7	26	37	17	8	2	3	26	35	260
2017	AS-01	10	12	28	29	14	2	5	46	23	41
2017	AS-02	7	26	33	23	4	1	4	29	35	72
2017	AS-03	3	25	43	8	10	9	3	20	31	38
2017	AS-04	5	38	30	14	13	0	0	27	43	37
2017	AS-05	3	25	57	9	3	0	3	13	29	32
2017	AS-06	17	30	43	4	4	0	0	9	48	23
2017	AS-07	15	23	31	15	8	0	8	25	41	13
2014	AS	10	29	37	14	6	1	3	22	40	291
2014	AS-01	8	29	37	13	5	2	7	20	40	60
2014	AS-02	8	28	37	18	5	1	3	24	37	73
2014	AS-03	8	31	32	16	8	0	5	25	41	38
2014	AS-04	13	25	45	8	8	0	2	15	38	40
2014	AS-05	7	26	36	21	10	0	0	31	33	42
2014	AS-06	22	34	22	11	11	0	0	22	56	18
2014	AS-07	15	15	62	8	0	0	0	8	31	13
2011	AS	16	32	31	13	5	1	2	19	49	313
2011	AS-01	14	34	27	16	5	2	1	22	50	85
2011	AS-02	16	33	30	16	4	0	2	20	49	83
2011	AS-03	11	33	33	15	7	0	2	22	44	46
2011	AS-04	15	22	51	7	5	0	0	12	37	41
2011	AS-05	21	33	21	17	4	0	4	22	57	24
2011	AS-06	32	45	18	5	0	0	0	5	77	22
2011	AS-07	8	25	42	0	17	0	8	18	36	12
2008	AS	12	34	31	17	4	1	2	21	48	309
2008	AS-01	8	35	31	18	4	3	1	23	45	77
2008	AS-02	17	27	28	20	5	0	3	26	45	96
2008	AS-03	6	36	36	14	6	0	3	20	43	36
2008	AS-04	18	38	32	12	0	0	0	12	56	34
2008	AS-05	5	38	33	24	0	0	0	24	43	21
2008	AS-06	21	47	26	5	0	0	0	5	68	19
2008	AS-07	11	39	33	17	0	0	0	17	50	18

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	5	9	28	30	17	6	5	53	16	259
2017	AS-01	10	7	24	22	22	10	5	52	20	40
2017	AS-02	6	11	22	29	23	1	7	57	18	72
2017	AS-03	3	8	25	35	10	14	5	56	13	38
2017	AS-04	0	5	27	38	19	5	5	64	6	37
2017	AS-05	3	9	28	34	19	7	0	56	13	32
2017	AS-06	9	22	35	26	0	0	9	29	33	23
2017	AS-07	0	0	53	24	15	0	8	42	0	13
2014	AS	5	14	33	26	11	5	5	41	22	291
2014	AS-01	5	10	27	28	10	10	10	47	19	60
2014	AS-02	7	10	32	27	11	6	8	44	19	72
2014	AS-03	5	10	36	21	18	9	0	43	17	38
2014	AS-04	2	22	37	22	7	2	7	32	27	41
2014	AS-05	2	14	40	33	10	0	0	43	17	42
2014	AS-06	0	33	40	11	5	5	5	18	37	18
2014	AS-07	15	15	15	38	15	0	0	54	31	13
2011	AS	11	26	34	13	9	4	4	24	40	311
2011	AS-01	14	27	25	9	12	7	6	24	47	85
2011	AS-02	9	22	43	11	7	2	5	20	33	81
2011	AS-03	7	28	35	24	7	0	0	30	35	46
2011	AS-04	7	27	34	17	10	5	0	28	36	41
2011	AS-05	13	29	38	8	13	0	0	21	42	24
2011	AS-06	23	32	27	9	0	5	5	10	60	22
2011	AS-07	0	25	42	8	17	0	8	27	27	12
2008	AS	5	15	31	27	15	5	3	45	22	309
2008	AS-01	9	9	29	27	19	4	3	49	19	78
2008	AS-02	5	17	30	27	14	4	3	44	24	96
2008	AS-03	0	22	31	19	17	6	6	41	25	36
2008	AS-04	3	24	33	18	12	9	0	33	30	33
2008	AS-05	5	5	48	29	5	5	5	37	11	21
2008	AS-06	5	21	21	26	16	5	5	47	29	19
2008	AS-07	0	6	33	39	22	0	0	61	6	18

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	13	27	34	11	6	2	6	19	44	258
2017	AS-01	12	19	32	17	2	8	10	24	38	40
2017	AS-02	16	22	34	8	11	0	8	21	42	71
2017	AS-03	20	20	37	8	5	5	5	14	45	38
2017	AS-04	3	19	51	11	11	0	5	23	23	37
2017	AS-05	13	50	22	13	0	3	0	13	64	32
2017	AS-06	13	35	35	13	4	0	0	17	48	23
2017	AS-07	8	39	23	15	8	0	8	25	50	13
2014	AS	21	28	34	8	4	0	4	13	51	291
2014	AS-01	24	34	22	10	3	0	7	14	62	59
2014	AS-02	20	22	37	8	3	1	8	12	47	73
2014	AS-03	24	18	40	5	10	0	3	16	43	38
2014	AS-04	7	32	54	2	2	0	2	5	40	41
2014	AS-05	24	26	33	12	5	0	0	17	50	42
2014	AS-06	33	23	27	16	0	0	0	16	56	18
2014	AS-07	8	54	31	0	8	0	0	8	62	13
2011	AS	20	36	26	8	4	2	4	12	60	313
2011	AS-01	25	35	20	8	2	4	6	12	66	85
2011	AS-02	17	37	25	8	6	1	5	15	58	83
2011	AS-03	15	41	26	7	2	7	2	10	62	46
2011	AS-04	17	37	37	5	5	0	0	10	54	41
2011	AS-05	21	33	25	8	4	0	8	14	59	24
2011	AS-06	41	27	27	5	0	0	0	5	68	22
2011	AS-07	8	33	25	17	8	0	8	27	45	12
2008	AS	12	29	36	12	6	2	4	19	43	310
2008	AS-01	15	31	36	5	5	5	3	11	50	78
2008	AS-02	7	28	36	17	5	1	5	23	38	96
2008	AS-03	8	31	28	14	8	0	11	25	44	36
2008	AS-04	21	29	32	15	0	3	0	15	52	34
2008	AS-05	10	24	33	14	14	5	0	30	35	21
2008	AS-06	21	21	47	0	5	0	5	6	44	19
2008	AS-07	6	28	39	22	6	0	0	28	33	18

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	10	18	35	21	11	1	4	34	29	260
2017	AS-01	7	7	33	31	15	0	7	49	15	41
2017	AS-02	12	13	28	21	21	0	6	44	27	72
2017	AS-03	8	15	38	23	8	7	3	33	25	38
2017	AS-04	5	16	38	30	8	0	3	39	22	37
2017	AS-05	12	34	35	13	3	0	3	16	48	32
2017	AS-06	9	35	43	9	4	0	0	13	43	23
2017	AS-07	8	23	54	8	0	0	8	8	33	13
2014	AS	8	22	40	20	7	0	2	28	31	291
2014	AS-01	7	15	45	24	2	2	7	28	24	59
2014	AS-02	7	21	35	21	12	0	4	34	29	73
2014	AS-03	5	18	50	22	5	0	0	27	24	38
2014	AS-04	10	12	41	24	12	0	0	37	22	41
2014	AS-05	2	33	43	17	5	0	0	21	36	42
2014	AS-06	11	33	34	16	5	0	0	22	44	18
2014	AS-07	15	38	38	8	0	0	0	8	54	13
2011	AS	13	28	34	15	4	1	5	20	44	313
2011	AS-01	12	27	28	20	4	1	8	26	43	85
2011	AS-02	11	34	33	12	5	1	5	18	47	83
2011	AS-03	11	22	46	9	7	2	4	16	35	46
2011	AS-04	17	24	37	17	5	0	0	22	41	41
2011	AS-05	21	25	33	17	0	0	4	17	48	24
2011	AS-06	14	32	36	18	0	0	0	18	45	22
2011	AS-07	8	42	25	8	8	0	8	18	55	12
2008	AS	8	28	34	22	5	1	2	28	38	310
2008	AS-01	9	26	29	18	12	3	4	32	37	78
2008	AS-02	4	27	34	28	3	0	3	32	32	96
2008	AS-03	3	25	39	25	6	0	3	31	29	36
2008	AS-04	18	32	38	9	3	0	0	12	50	34
2008	AS-05	5	29	38	24	5	0	0	29	33	21
2008	AS-06	21	26	37	16	0	0	0	16	47	19
2008	AS-07	17	50	17	17	0	0	0	17	67	18

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	12	22	32	17	8	2	6	28	37	261
2017	AS-01	9	7	37	30	9	2	5	43	17	42
2017	AS-02	12	18	28	18	15	1	7	36	33	72
2017	AS-03	8	25	30	18	5	9	5	27	38	38
2017	AS-04	3	30	41	11	11	0	5	23	34	37
2017	AS-05	12	25	32	19	3	0	9	24	41	32
2017	AS-06	39	26	26	9	0	0	0	9	65	23
2017	AS-07	8	38	38	8	0	0	8	8	50	13
2014	AS	14	31	34	12	5	0	4	17	47	292
2014	AS-01	13	31	31	10	2	2	12	13	50	60
2014	AS-02	10	23	36	19	7	0	5	27	35	73
2014	AS-03	16	21	37	16	10	0	0	26	36	38
2014	AS-04	2	44	41	5	7	0	0	12	46	41
2014	AS-05	26	31	29	9	5	0	0	14	57	42
2014	AS-06	22	33	29	11	0	0	5	12	58	18
2014	AS-07	31	31	38	0	0	0	0	0	62	13
2011	AS	19	28	27	12	7	1	6	20	51	313
2011	AS-01	18	21	28	15	8	1	8	26	43	85
2011	AS-02	19	23	29	14	6	1	7	22	46	83
2011	AS-03	17	22	28	15	13	0	4	30	41	46
2011	AS-04	17	51	17	2	10	0	2	13	70	41
2011	AS-05	25	38	25	8	0	0	4	9	65	24
2011	AS-06	36	36	23	5	0	0	0	5	73	22
2011	AS-07	8	33	50	0	0	0	8	0	45	12
2008	AS	6	22	30	25	12	1	5	39	30	310
2008	AS-01	3	14	35	24	17	1	6	44	18	78
2008	AS-02	5	15	28	36	13	1	2	51	20	96
2008	AS-03	8	28	22	22	14	0	6	38	38	36
2008	AS-04	9	29	41	9	3	0	9	13	42	34
2008	AS-05	5	29	43	19	5	0	0	24	33	21
2008	AS-06	21	32	16	11	11	0	11	24	59	19
2008	AS-07	6	50	11	17	11	0	6	29	59	18

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	7	19	28	21	12	5	8	38	30	259
2017	AS-01	9	14	21	19	17	14	5	44	29	41
2017	AS-02	11	18	24	21	15	3	8	40	33	72
2017	AS-03	3	23	18	31	10	7	8	48	30	37
2017	AS-04	0	24	35	19	13	0	8	35	27	37
2017	AS-05	3	18	44	25	3	0	6	30	23	32
2017	AS-06	17	22	26	9	9	4	13	21	47	23
2017	AS-07	0	7	39	30	15	0	8	50	8	13
2014	AS	10	21	29	20	12	2	5	35	34	291
2014	AS-01	13	17	39	10	10	2	8	22	34	59
2014	AS-02	7	21	33	18	11	4	7	32	31	73
2014	AS-03	13	16	21	26	18	6	0	47	31	38
2014	AS-04	7	32	27	12	15	0	7	29	42	41
2014	AS-05	5	21	24	33	7	2	7	45	29	42
2014	AS-06	11	11	27	40	11	0	0	51	22	18
2014	AS-07	8	31	23	15	23	0	0	38	38	13
2011	AS	14	27	27	17	7	3	5	26	44	313
2011	AS-01	18	29	19	19	5	4	7	26	53	85
2011	AS-02	14	25	30	18	4	2	6	24	43	83
2011	AS-03	11	22	37	17	11	0	2	29	33	46
2011	AS-04	7	32	27	15	15	2	2	31	41	41
2011	AS-05	25	25	17	13	8	8	4	24	57	24
2011	AS-06	18	23	27	18	5	0	9	25	45	22
2011	AS-07	0	25	50	17	0	0	8	18	27	12
2008	AS	10	26	30	18	9	2	5	29	39	310
2008	AS-01	8	28	21	27	6	3	8	37	40	78
2008	AS-02	13	26	32	14	10	1	4	25	41	96
2008	AS-03	8	22	25	25	11	3	6	39	33	36
2008	AS-04	15	21	44	12	6	0	3	18	36	34
2008	AS-05	14	24	29	19	10	5	0	30	40	21
2008	AS-06	5	37	26	11	16	0	5	28	44	19
2008	AS-07	6	22	50	6	11	0	6	18	29	18

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	11	25	30	16	11	3	5	29	38	260
2017	AS-01	12	17	26	14	12	12	7	33	35	41
2017	AS-02	12	17	25	22	17	1	6	42	31	72
2017	AS-03	13	37	23	15	5	3	5	22	54	38
2017	AS-04	3	16	38	19	19	0	5	40	20	37
2017	AS-05	6	43	25	16	6	0	3	23	51	32
2017	AS-06	17	30	43	9	0	0	0	9	48	23
2017	AS-07	0	24	61	8	0	0	8	8	26	13
2014	AS	10	23	41	14	6	2	4	22	35	292
2014	AS-01	10	30	30	20	2	2	7	23	44	60
2014	AS-02	8	17	40	18	8	1	8	29	27	73
2014	AS-03	8	21	40	10	16	3	3	27	30	38
2014	AS-04	2	24	56	5	5	2	5	11	29	41
2014	AS-05	10	19	43	21	5	2	0	27	29	42
2014	AS-06	27	16	40	11	5	0	0	16	44	18
2014	AS-07	8	38	54	0	0	0	0	0	46	13

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	70	27	2	1	0	0	97	1	262
2017	AS-01	67	28	2	2	0	0	95	2	42
2017	AS-02	72	28	0	0	0	0	100	0	72
2017	AS-03	70	27	2	0	0	0	98	0	39
2017	AS-04	73	24	0	3	0	0	97	3	37
2017	AS-05	75	22	3	0	0	0	97	0	32
2017	AS-06	65	30	0	0	4	0	96	4	23
2017	AS-07	61	30	8	0	0	0	92	0	13
2014	AS	71	24	2	2	0	1	96	2	292
2014	AS-01	77	20	0	3	0	0	97	3	60
2014	AS-02	70	26	0	0	1	3	99	1	73
2014	AS-03	70	27	0	3	0	0	97	3	38
2014	AS-04	76	20	2	2	0	0	95	2	41
2014	AS-05	62	31	5	2	0	0	93	2	42
2014	AS-06	78	16	5	0	0	0	95	0	18
2014	AS-07	85	15	0	0	0	0	100	0	13
2011	AS	76	20	3	2	0	0	96	2	315
2011	AS-01	69	23	5	3	0	0	92	3	86
2011	AS-02	82	16	1	1	0	0	98	1	83
2011	AS-03	78	20	2	0	0	0	98	0	46
2011	AS-04	76	17	5	2	0	0	93	2	41
2011	AS-05	68	32	0	0	0	0	100	0	25
2011	AS-06	73	23	5	0	0	0	95	0	22
2011	AS-07	92	8	0	0	0	0	100	0	12
2008	AS	75	17	3	2	2	1	93	4	310
2008	AS-01	73	21	3	0	3	1	95	3	78
2008	AS-02	79	16	2	2	1	0	95	3	96
2008	AS-03	75	17	3	3	3	0	92	6	36
2008	AS-04	68	21	3	6	3	0	88	9	34
2008	AS-05	76	24	0	0	0	0	100	0	21
2008	AS-06	79	11	11	0	0	0	89	0	19
2008	AS-07	89	6	0	6	0	0	94	6	18

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	30	31	18	6	6	6	3	67	13	259
2017	AS-01	25	33	12	9	9	7	5	65	21	42
2017	AS-02	33	32	22	3	1	7	1	71	5	72
2017	AS-03	38	20	20	5	8	9	0	64	14	38
2017	AS-04	29	20	20	6	11	6	9	57	20	35
2017	AS-05	22	53	12	3	6	3	0	77	10	32
2017	AS-06	26	30	13	13	13	0	4	59	27	23
2017	AS-07	54	23	16	0	0	0	8	83	0	13
2014	AS	29	35	17	8	5	2	3	68	14	292
2014	AS-01	30	30	20	10	7	2	2	62	18	60
2014	AS-02	37	34	18	1	4	1	4	75	6	73
2014	AS-03	34	27	21	5	3	5	5	68	9	38
2014	AS-04	17	34	22	12	10	2	2	54	23	41
2014	AS-05	26	45	10	10	2	0	7	77	13	42
2014	AS-06	27	62	0	0	11	0	0	89	11	18
2014	AS-07	38	38	8	8	8	0	0	77	15	13

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	50	30	7	8	5	0	81	13	262
2017	AS-01	53	23	10	5	9	0	76	14	42
2017	AS-02	44	43	6	4	3	0	88	7	72
2017	AS-03	52	20	7	16	5	0	71	21	39
2017	AS-04	54	19	11	11	5	0	73	16	37
2017	AS-05	56	32	3	6	3	0	87	9	32
2017	AS-06	43	30	4	13	9	0	74	22	23
2017	AS-07	69	31	0	0	0	0	100	0	13
2014	AS	46	37	9	5	2	0	83	7	291
2014	AS-01	45	36	7	7	5	0	81	12	60
2014	AS-02	46	34	11	5	1	1	82	7	73
2014	AS-03	55	30	13	3	0	0	84	3	38
2014	AS-04	39	44	12	0	5	0	83	5	41
2014	AS-05	47	38	10	5	0	0	86	5	42
2014	AS-06	45	49	5	0	0	0	95	0	18
2014	AS-07	58	25	0	17	0	0	83	17	12

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	35	41	10	7	5	1	0	77	13	260
2017	AS-01	45	32	7	7	10	0	0	76	17	41
2017	AS-02	35	48	7	6	3	1	0	84	9	71
2017	AS-03	29	43	17	5	2	2	0	75	8	39
2017	AS-04	46	24	11	8	8	0	3	72	17	37
2017	AS-05	28	47	9	6	9	0	0	75	16	32
2017	AS-06	17	52	17	9	4	0	0	70	13	23
2017	AS-07	39	45	8	8	0	0	0	84	8	13
2014	AS	30	44	14	9	1	0	1	75	10	292
2014	AS-01	36	39	13	10	2	0	0	75	12	60
2014	AS-02	26	50	15	4	3	1	1	78	7	73
2014	AS-03	36	44	9	10	0	0	0	81	10	38
2014	AS-04	24	32	29	10	2	0	2	57	13	41
2014	AS-05	29	45	17	10	0	0	0	74	10	42
2014	AS-06	45	38	0	16	0	0	0	84	16	18
2014	AS-07	23	62	0	15	0	0	0	85	15	13
2011	AS	31	45	12	7	4	1	0	77	11	315
2011	AS-01	31	36	14	8	9	1	0	68	18	86
2011	AS-02	29	52	10	5	2	1	1	83	7	83
2011	AS-03	37	43	11	4	2	2	0	82	7	46
2011	AS-04	29	54	12	2	2	0	0	83	5	41
2011	AS-05	32	44	12	12	0	0	0	76	12	25
2011	AS-06	18	45	14	18	5	0	0	64	23	22
2011	AS-07	42	50	8	0	0	0	0	92	0	12
2008	AS	39	44	9	5	2	1	0	84	7	308
2008	AS-01	41	39	9	7	3	1	0	81	9	76
2008	AS-02	39	46	7	6	2	0	0	84	8	96
2008	AS-03	39	33	17	6	3	3	0	74	9	36
2008	AS-04	32	53	9	6	0	0	0	85	6	34
2008	AS-05	43	38	19	0	0	0	0	81	0	21
2008	AS-06	42	58	0	0	0	0	0	100	0	19
2008	AS-07	50	50	0	0	0	0	0	100	0	18

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	33	34	15	4	6	7	0	73	11	262
2017	AS-01	30	30	19	2	7	12	0	68	11	42
2017	AS-02	36	35	10	4	6	10	0	78	11	72
2017	AS-03	30	37	15	5	7	7	0	71	13	39
2017	AS-04	38	19	19	11	5	5	3	62	18	37
2017	AS-05	28	34	25	0	9	3	0	64	10	32
2017	AS-06	30	52	9	0	9	0	0	83	9	23
2017	AS-07	54	46	0	0	0	0	0	100	0	13
2014	AS	30	35	17	8	3	6	1	71	11	291
2014	AS-01	30	33	15	12	5	5	0	66	18	59
2014	AS-02	22	40	15	11	1	8	3	69	14	73
2014	AS-03	31	34	18	5	0	11	0	73	6	38
2014	AS-04	34	27	24	5	5	2	2	64	10	41
2014	AS-05	31	43	14	5	2	5	0	77	8	42
2014	AS-06	45	33	16	5	0	0	0	78	5	18
2014	AS-07	46	38	15	0	0	0	0	85	0	13
2011	AS	31	31	13	11	8	5	0	66	20	314
2011	AS-01	24	20	17	14	14	10	0	49	31	86
2011	AS-02	28	40	7	12	8	4	1	71	22	83
2011	AS-03	46	26	15	4	4	4	0	75	9	46
2011	AS-04	29	41	17	7	2	2	0	73	10	41
2011	AS-05	32	28	8	20	8	4	0	63	29	25
2011	AS-06	33	33	14	10	10	0	0	67	19	21
2011	AS-07	42	42	8	0	0	8	0	91	0	12
2008	AS	39	34	10	6	6	4	0	77	13	309
2008	AS-01	39	31	12	6	9	1	1	72	16	77
2008	AS-02	39	30	6	9	8	7	0	74	19	96
2008	AS-03	31	28	25	3	6	8	0	64	9	36
2008	AS-04	38	38	12	6	3	3	0	79	9	34
2008	AS-05	38	52	10	0	0	0	0	90	0	21
2008	AS-06	53	47	0	0	0	0	0	100	0	19
2008	AS-07	61	39	0	0	0	0	0	100	0	18

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	18	23	20	9	7	17	5	53	21	260
2017	AS-01	18	30	10	5	5	30	2	72	14	42
2017	AS-02	20	21	18	7	6	18	10	57	18	71
2017	AS-03	25	15	22	15	2	21	0	50	22	39
2017	AS-04	13	16	27	5	11	22	5	41	22	37
2017	AS-05	16	31	28	9	3	7	6	54	14	32
2017	AS-06	9	14	18	27	23	5	5	25	55	22
2017	AS-07	31	54	15	0	0	0	0	85	0	13
2014	AS	16	28	23	13	7	9	4	51	23	292
2014	AS-01	15	20	25	15	8	13	3	42	28	60
2014	AS-02	18	29	26	8	5	7	7	54	16	73
2014	AS-03	18	31	13	16	3	14	5	61	23	38
2014	AS-04	15	22	22	20	12	7	2	41	35	41
2014	AS-05	12	29	26	14	5	7	7	47	22	42
2014	AS-06	13	44	11	11	11	11	0	63	25	18
2014	AS-07	38	38	23	0	0	0	0	77	0	13

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	46	41	8	3	2	0	87	5	260
2017	AS-01	46	30	12	7	5	0	76	12	42
2017	AS-02	49	44	4	1	1	0	93	3	72
2017	AS-03	52	34	12	2	0	0	85	2	39
2017	AS-04	40	41	14	3	3	0	81	5	37
2017	AS-05	38	55	3	3	0	0	94	3	31
2017	AS-06	48	43	4	0	4	0	91	4	23
2017	AS-07	50	42	8	0	0	0	92	0	12
2014	AS	44	39	10	3	3	0	84	6	292
2014	AS-01	42	38	8	7	5	0	80	12	60
2014	AS-02	39	44	8	4	3	1	84	7	73
2014	AS-03	42	44	14	0	0	0	86	0	38
2014	AS-04	37	37	20	2	5	0	73	7	41
2014	AS-05	52	38	5	2	2	0	90	5	42
2014	AS-06	73	22	5	0	0	0	95	0	18
2014	AS-07	38	62	0	0	0	0	100	0	13

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	45	35	7	10	2	1	0	81	12	261
2017	AS-01	44	32	10	12	2	0	0	76	14	42
2017	AS-02	47	38	3	8	3	1	0	86	11	71
2017	AS-03	44	41	10	2	2	0	0	85	5	39
2017	AS-04	54	22	11	14	0	0	0	76	14	37
2017	AS-05	53	35	9	0	3	0	0	87	3	32
2017	AS-06	17	43	4	30	4	0	0	61	35	23
2017	AS-07	62	30	0	0	0	8	0	100	0	13
2014	AS	41	39	11	4	2	1	0	82	7	292
2014	AS-01	40	38	14	5	2	2	0	79	7	60
2014	AS-02	44	40	11	0	3	1	1	86	3	73
2014	AS-03	50	35	13	3	0	0	0	84	3	38
2014	AS-04	37	41	10	7	5	0	0	78	12	41
2014	AS-05	43	43	10	5	0	0	0	86	5	42
2014	AS-06	29	55	11	0	5	0	0	84	5	18
2014	AS-07	46	31	8	8	8	0	0	77	15	13
2011	AS	41	35	13	5	4	1	2	77	9	313
2011	AS-01	37	30	14	7	7	1	3	71	15	86
2011	AS-02	37	40	15	2	4	2	0	79	6	82
2011	AS-03	47	36	11	2	4	0	0	82	7	45
2011	AS-04	37	39	12	7	2	0	2	78	10	41
2011	AS-05	56	16	16	12	0	0	0	72	12	25
2011	AS-06	50	32	14	0	0	0	5	86	0	22
2011	AS-07	42	50	8	0	0	0	0	92	0	12
2008	AS	44	34	10	7	4	0	1	79	11	310
2008	AS-01	42	28	14	10	5	0	0	71	15	78
2008	AS-02	48	36	8	4	2	1	0	85	6	96
2008	AS-03	42	28	14	14	0	0	3	71	14	36
2008	AS-04	38	35	12	12	3	0	0	74	15	34
2008	AS-05	52	43	5	0	0	0	0	95	0	21
2008	AS-06	37	53	5	0	0	0	5	94	0	19
2008	AS-07	50	39	0	6	6	0	0	89	11	18

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	51	29	10	6	3	1	0	81	9	260
2017	AS-01	40	26	17	12	5	0	0	66	17	41
2017	AS-02	51	37	7	1	3	0	1	89	4	71
2017	AS-03	56	20	12	7	2	2	0	77	10	39
2017	AS-04	54	38	3	3	3	0	0	92	5	37
2017	AS-05	59	25	6	3	3	3	0	87	7	32
2017	AS-06	35	35	9	17	4	0	0	70	22	23
2017	AS-07	77	8	16	0	0	0	0	84	0	13
2014	AS	45	37	11	4	1	1	1	84	5	292
2014	AS-01	45	33	10	8	2	2	0	80	10	60
2014	AS-02	51	37	7	0	0	3	3	93	0	73
2014	AS-03	42	44	14	0	0	0	0	86	0	38
2014	AS-04	49	34	12	5	0	0	0	83	5	41
2014	AS-05	43	41	12	5	0	0	0	83	5	42
2014	AS-06	34	38	16	0	5	5	0	77	6	18
2014	AS-07	54	31	0	8	8	0	0	85	15	13
2011	AS	47	30	13	4	2	4	0	80	6	314
2011	AS-01	41	24	19	5	5	6	1	70	10	86
2011	AS-02	47	35	8	2	2	5	0	86	5	83
2011	AS-03	53	29	13	0	2	2	0	84	2	45
2011	AS-04	46	27	17	7	0	2	0	75	8	41
2011	AS-05	60	20	8	8	0	4	0	83	8	25
2011	AS-06	50	36	14	0	0	0	0	86	0	22
2011	AS-07	42	58	0	0	0	0	0	100	0	12
2008	AS	50	31	12	4	2	2	0	83	6	310
2008	AS-01	51	24	14	4	4	3	0	78	8	78
2008	AS-02	51	34	9	3	1	1	0	86	4	96
2008	AS-03	36	36	17	8	0	3	0	74	9	36
2008	AS-04	53	26	15	3	0	3	0	82	3	34
2008	AS-05	52	43	5	0	0	0	0	95	0	21
2008	AS-06	58	26	16	0	0	0	0	84	0	19
2008	AS-07	67	22	6	0	0	6	0	94	0	18

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	50	36	7	6	2	0	0	85	8	261
2017	AS-01	44	33	12	9	2	0	0	76	12	42
2017	AS-02	55	38	4	3	0	0	0	93	3	71
2017	AS-03	49	31	10	5	5	0	0	80	10	39
2017	AS-04	51	38	3	8	0	0	0	89	8	37
2017	AS-05	53	38	3	3	3	0	0	91	6	32
2017	AS-06	30	30	17	13	9	0	0	61	22	23
2017	AS-07	69	31	0	0	0	0	0	100	0	13
2014	AS	49	34	10	4	2	0	0	83	7	291
2014	AS-01	47	34	13	2	3	0	0	82	5	59
2014	AS-02	51	35	8	3	1	0	1	88	4	73
2014	AS-03	47	37	16	0	0	0	0	84	0	38
2014	AS-04	46	37	10	5	2	0	0	83	7	41
2014	AS-05	50	31	10	10	0	0	0	81	10	42
2014	AS-06	56	22	5	11	5	0	0	78	16	18
2014	AS-07	69	15	0	8	8	0	0	85	15	13
2011	AS	47	34	12	4	3	1	0	81	7	313
2011	AS-01	45	32	13	4	5	1	1	78	8	85
2011	AS-02	45	37	11	5	1	1	0	83	6	82
2011	AS-03	50	30	11	2	4	2	0	82	7	46
2011	AS-04	39	41	10	5	5	0	0	80	10	41
2011	AS-05	56	24	12	4	4	0	0	80	8	25
2011	AS-06	45	36	14	5	0	0	0	82	5	22
2011	AS-07	67	25	8	0	0	0	0	92	0	12
2008	AS	50	32	8	5	3	1	0	83	9	310
2008	AS-01	49	31	12	5	4	0	0	79	9	78
2008	AS-02	52	36	5	4	2	0	0	89	6	96
2008	AS-03	47	25	11	14	0	3	0	74	14	36
2008	AS-04	47	24	12	12	3	3	0	73	15	34
2008	AS-05	48	43	10	0	0	0	0	90	0	21
2008	AS-06	53	37	11	0	0	0	0	89	0	19
2008	AS-07	67	28	0	0	6	0	0	94	6	18

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	80	17	1	1	1	0	97	2	260
2017	AS-01	76	12	5	5	2	0	88	7	42
2017	AS-02	79	21	0	0	0	0	100	0	71
2017	AS-03	80	20	0	0	0	0	100	0	39
2017	AS-04	89	11	0	0	0	0	100	0	37
2017	AS-05	88	12	0	0	0	0	100	0	32
2017	AS-06	70	22	4	0	4	0	91	4	23
2017	AS-07	83	17	0	0	0	0	100	0	12
2014	AS	81	15	2	0	0	0	97	1	292
2014	AS-01	77	18	3	0	2	0	95	2	60
2014	AS-02	81	16	1	0	0	1	99	0	73
2014	AS-03	81	19	0	0	0	0	100	0	38
2014	AS-04	95	5	0	0	0	0	100	0	41
2014	AS-05	76	19	2	2	0	0	95	2	42
2014	AS-06	73	16	11	0	0	0	89	0	18
2014	AS-07	92	8	0	0	0	0	100	0	13
2011	AS	83	13	2	2	0	0	96	2	315
2011	AS-01	80	13	5	2	0	0	93	2	86
2011	AS-02	84	13	0	2	0	0	98	2	83
2011	AS-03	80	15	2	2	0	0	96	2	46
2011	AS-04	88	7	0	2	2	0	95	5	41
2011	AS-05	80	20	0	0	0	0	100	0	25
2011	AS-06	86	14	0	0	0	0	100	0	22
2011	AS-07	100	0	0	0	0	0	100	0	12
2008	AS	86	9	2	2	1	0	95	3	310
2008	AS-01	85	12	3	1	0	0	96	1	78
2008	AS-02	90	6	1	2	1	0	96	3	96
2008	AS-03	89	8	0	3	0	0	97	3	36
2008	AS-04	82	15	0	3	0	0	97	3	34
2008	AS-05	86	14	0	0	0	0	100	0	21
2008	AS-06	84	0	5	11	0	0	84	11	19
2008	AS-07	89	0	6	0	6	0	89	6	18

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	45	25	8	8	6	3	4	76	16	261
2017	AS-01	55	24	2	5	12	2	0	81	17	41
2017	AS-02	44	17	8	14	6	4	7	69	22	72
2017	AS-03	47	25	12	7	0	9	0	78	8	39
2017	AS-04	46	22	11	6	11	3	3	71	17	37
2017	AS-05	50	38	6	3	0	0	3	90	3	32
2017	AS-06	26	43	0	9	9	0	13	80	20	23
2017	AS-07	39	31	15	0	8	0	7	76	8	13
2014	AS	40	28	12	6	5	2	7	74	12	291
2014	AS-01	47	29	8	5	3	5	3	82	9	60
2014	AS-02	36	25	18	7	4	1	10	68	12	73
2014	AS-03	39	30	5	13	5	2	5	75	20	38
2014	AS-04	44	22	20	2	5	0	7	71	8	41
2014	AS-05	41	32	10	7	5	0	5	77	13	41
2014	AS-06	51	22	5	5	11	0	5	77	17	18
2014	AS-07	31	38	8	0	0	0	23	90	0	13
2011	AS	43	27	9	5	5	4	7	78	11	315
2011	AS-01	43	27	8	6	5	7	5	79	12	86
2011	AS-02	40	27	12	2	7	4	8	75	11	83
2011	AS-03	46	26	7	4	7	4	7	80	12	46
2011	AS-04	27	39	17	7	2	0	7	71	11	41
2011	AS-05	52	12	4	8	4	8	12	80	15	25
2011	AS-06	59	23	5	14	0	0	0	82	14	22
2011	AS-07	58	25	0	0	0	0	17	100	0	12

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	58	28	8	3	3	86	6	262
2017	AS-01	56	19	16	5	5	74	9	42
2017	AS-02	62	25	8	1	3	88	4	72
2017	AS-03	56	29	7	2	5	85	7	39
2017	AS-04	59	35	0	3	3	95	5	37
2017	AS-05	62	35	0	0	3	97	3	32
2017	AS-06	35	48	4	9	4	83	13	23
2017	AS-07	77	15	8	0	0	92	0	13

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	57	23	10	4	5	0	81	9	262
2017	AS-01	51	19	19	5	7	0	70	12	42
2017	AS-02	64	26	1	6	3	0	90	8	72
2017	AS-03	49	29	10	2	7	2	80	10	39
2017	AS-04	62	22	8	0	8	0	84	8	37
2017	AS-05	66	19	12	0	3	0	85	3	32
2017	AS-06	39	26	9	17	9	0	65	26	23
2017	AS-07	69	8	23	0	0	0	77	0	13

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	55	25	9	7	3	0	0	81	10	261
2017	AS-01	56	21	12	7	5	0	0	77	12	42
2017	AS-02	60	25	8	4	3	0	0	85	7	72
2017	AS-03	49	25	14	10	2	0	0	74	12	39
2017	AS-04	58	25	8	6	3	0	0	83	8	36
2017	AS-05	59	31	3	3	3	0	0	91	6	32
2017	AS-06	30	39	4	22	4	0	0	70	26	23
2017	AS-07	84	7	8	0	0	0	0	92	0	13
2014	AS	47	36	10	4	3	0	0	84	6	291
2014	AS-01	53	28	8	4	5	2	0	83	9	60
2014	AS-02	45	44	7	1	1	0	1	90	3	73
2014	AS-03	44	37	16	3	0	0	0	82	3	38
2014	AS-04	44	41	12	2	0	0	0	85	2	41
2014	AS-05	49	34	15	2	0	0	0	83	2	41
2014	AS-06	56	22	0	11	11	0	0	78	22	18
2014	AS-07	54	31	0	8	8	0	0	85	15	13

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	24	44	12	8	3	4	5	75	12	75
2017	AS-04	18	41	0	12	6	12	12	77	23	17
2017	AS-05	28	53	19	0	0	0	0	81	0	21
2017	AS-06	13	38	13	25	6	6	0	53	33	16
2017	AS-07	46	46	0	0	0	0	8	100	0	13
2014	AS	29	44	11	7	1	2	5	78	9	80
2014	AS-04	41	35	12	12	0	0	0	76	12	17
2014	AS-05	24	48	8	0	4	8	8	86	5	25
2014	AS-06	25	45	8	23	0	0	0	70	23	13
2014	AS-07	46	31	8	8	0	0	8	83	8	13

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	25	45	18	5	2	6	0	74	7	262
2017	AS-01	32	35	14	12	0	7	0	73	12	42
2017	AS-02	23	49	12	4	1	8	2	80	6	72
2017	AS-03	29	47	15	2	5	2	0	77	8	39
2017	AS-04	27	43	14	5	5	5	0	74	11	37
2017	AS-05	22	35	31	3	0	9	0	62	3	32
2017	AS-06	13	48	35	4	0	0	0	61	4	23
2017	AS-07	15	62	23	0	0	0	0	77	0	13
2014	AS	21	42	20	8	2	6	0	67	11	291
2014	AS-01	21	40	17	5	3	13	0	71	10	60
2014	AS-02	21	39	22	7	1	8	1	66	10	72
2014	AS-03	23	40	26	8	0	3	0	65	8	38
2014	AS-04	24	39	10	15	5	7	0	68	21	41
2014	AS-05	12	50	33	5	0	0	0	62	5	42
2014	AS-06	29	49	16	5	0	0	0	78	5	18
2014	AS-07	23	62	0	15	0	0	0	85	15	13
2011	AS	24	34	23	7	4	8	1	63	12	314
2011	AS-01	26	26	24	6	12	7	0	56	19	85
2011	AS-02	22	41	25	4	0	7	1	68	4	83
2011	AS-03	24	39	13	11	2	11	0	71	15	46
2011	AS-04	15	29	32	10	5	7	2	49	16	41
2011	AS-05	36	24	16	8	4	12	0	68	14	25
2011	AS-06	27	41	18	9	0	5	0	71	10	22
2011	AS-07	17	50	33	0	0	0	0	67	0	12

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	23	45	21	7	2	2	1	69	9	262
2017	AS-01	23	49	14	5	5	5	0	76	10	42
2017	AS-02	32	42	21	3	1	0	2	75	4	72
2017	AS-03	16	49	17	10	5	0	2	67	15	39
2017	AS-04	21	46	16	11	3	3	0	69	14	37
2017	AS-05	25	25	34	13	0	3	0	52	13	32
2017	AS-06	13	48	30	9	0	0	0	61	9	23
2017	AS-07	8	69	15	0	0	8	0	84	0	13
2014	AS	18	43	23	10	3	2	0	62	14	291
2014	AS-01	21	45	17	10	5	2	0	68	16	60
2014	AS-02	18	37	30	10	1	3	1	57	12	73
2014	AS-03	18	50	21	5	3	3	0	70	8	38
2014	AS-04	17	45	15	13	5	5	0	66	18	40
2014	AS-05	12	40	33	10	5	0	0	52	14	42
2014	AS-06	23	44	16	16	0	0	0	67	16	18
2014	AS-07	23	62	0	15	0	0	0	85	15	13
2011	AS	16	37	26	8	8	4	0	56	17	313
2011	AS-01	18	31	23	8	14	5	1	52	24	84
2011	AS-02	14	35	33	10	5	4	0	51	15	83
2011	AS-03	17	43	28	7	4	0	0	61	11	46
2011	AS-04	10	44	22	5	12	7	0	58	18	41
2011	AS-05	32	28	16	12	8	4	0	63	21	25
2011	AS-06	9	36	36	9	5	5	0	48	14	22
2011	AS-07	8	75	8	8	0	0	0	83	8	12
2008	AS	31	42	15	7	4	1	0	74	10	310
2008	AS-01	29	45	15	4	5	1	0	75	9	78
2008	AS-02	34	40	13	8	4	1	0	75	13	96
2008	AS-03	17	50	8	17	6	3	0	69	23	36
2008	AS-04	29	35	26	9	0	0	0	65	9	34
2008	AS-05	33	48	14	5	0	0	0	81	5	21
2008	AS-06	58	37	5	0	0	0	0	95	0	19
2008	AS-07	28	50	22	0	0	0	0	78	0	18

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	16	47	22	8	2	4	1	66	11	261
2017	AS-01	21	40	24	9	2	2	0	63	12	41
2017	AS-02	21	51	19	4	1	1	2	74	6	72
2017	AS-03	10	49	15	10	5	9	2	67	17	39
2017	AS-04	13	51	19	8	0	8	0	71	9	37
2017	AS-05	22	31	28	9	3	6	0	57	13	32
2017	AS-06	4	52	30	13	0	0	0	57	13	23
2017	AS-07	8	61	24	8	0	0	0	69	8	13
2014	AS	14	42	26	9	3	6	0	60	13	292
2014	AS-01	17	45	15	8	5	10	0	68	15	60
2014	AS-02	18	41	28	6	3	4	1	62	9	73
2014	AS-03	18	36	31	8	0	6	0	58	8	38
2014	AS-04	17	37	27	12	2	5	0	56	15	41
2014	AS-05	9	36	38	12	2	2	0	46	15	42
2014	AS-06	0	62	22	11	0	5	0	65	12	18
2014	AS-07	8	77	0	15	0	0	0	85	15	13
2011	AS	11	35	30	11	5	7	0	50	17	315
2011	AS-01	16	27	21	10	10	14	1	51	25	86
2011	AS-02	11	37	30	17	0	5	0	51	18	83
2011	AS-03	11	37	37	4	4	7	0	51	9	46
2011	AS-04	7	41	32	12	5	2	0	50	18	41
2011	AS-05	20	32	36	0	4	8	0	57	4	25
2011	AS-06	0	41	36	18	5	0	0	41	23	22
2011	AS-07	0	50	33	17	0	0	0	50	17	12
2008	AS	19	45	21	6	2	6	1	69	9	308
2008	AS-01	23	35	25	5	1	9	1	65	7	77
2008	AS-02	19	53	17	3	3	5	0	76	7	96
2008	AS-03	11	42	19	14	3	11	0	59	19	36
2008	AS-04	15	52	21	6	3	3	0	69	9	33
2008	AS-05	14	43	33	5	0	5	0	60	5	21
2008	AS-06	26	42	32	0	0	0	0	68	0	19
2008	AS-07	22	50	11	17	0	0	0	72	17	18

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	24	38	19	11	5	3	0	64	16	261
2017	AS-01	21	47	16	5	7	5	0	71	12	42
2017	AS-02	31	36	15	12	4	0	2	68	17	72
2017	AS-03	24	30	23	13	5	5	0	58	19	38
2017	AS-04	19	49	8	5	8	11	0	76	15	37
2017	AS-05	25	25	28	19	3	0	0	50	22	32
2017	AS-06	17	30	26	26	0	0	0	48	26	23
2017	AS-07	38	47	15	0	0	0	0	85	0	13
2014	AS	17	38	24	8	6	7	0	59	15	290
2014	AS-01	20	26	25	7	10	12	0	52	19	60
2014	AS-02	20	38	25	6	3	7	1	64	9	73
2014	AS-03	16	39	27	8	3	8	0	59	11	38
2014	AS-04	18	31	28	8	8	8	0	53	17	39
2014	AS-05	12	45	24	10	7	2	0	58	17	42
2014	AS-06	5	56	22	11	5	0	0	62	16	18
2014	AS-07	23	69	0	8	0	0	0	92	8	13
2011	AS	18	35	23	10	5	9	0	58	16	315
2011	AS-01	20	28	16	12	9	15	0	56	25	86
2011	AS-02	17	41	19	12	1	8	1	64	15	83
2011	AS-03	20	35	30	4	2	9	0	60	7	46
2011	AS-04	20	32	24	15	7	2	0	53	23	41
2011	AS-05	20	28	32	8	8	4	0	50	17	25
2011	AS-06	5	50	36	5	0	5	0	57	5	22
2011	AS-07	25	33	33	8	0	0	0	58	8	12
2008	AS	22	39	19	10	4	6	0	66	15	308
2008	AS-01	26	28	21	12	5	8	1	59	18	78
2008	AS-02	22	41	19	8	3	7	0	67	12	96
2008	AS-03	11	36	17	19	6	11	0	53	28	36
2008	AS-04	15	55	15	6	3	6	0	74	10	33
2008	AS-05	25	35	20	15	0	5	0	63	16	20
2008	AS-06	37	47	16	0	0	0	0	84	0	19
2008	AS-07	28	50	11	11	0	0	0	78	11	18

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	21	45	18	11	4	1	0	67	15	262
2017	AS-01	21	44	19	14	2	0	0	65	16	42
2017	AS-02	29	41	14	10	4	0	2	72	14	72
2017	AS-03	15	47	20	7	5	7	0	66	13	39
2017	AS-04	19	40	22	8	8	3	0	61	17	37
2017	AS-05	25	41	19	12	3	0	0	66	16	32
2017	AS-06	13	52	22	13	0	0	0	65	13	23
2017	AS-07	23	70	8	0	0	0	0	92	0	13
2014	AS	19	44	22	9	3	2	0	65	12	292
2014	AS-01	23	52	15	5	3	2	0	76	8	60
2014	AS-02	22	39	22	7	4	4	1	65	12	73
2014	AS-03	18	36	30	13	3	0	0	55	16	38
2014	AS-04	22	49	20	7	0	2	0	72	8	41
2014	AS-05	10	40	36	10	2	2	0	51	12	42
2014	AS-06	18	60	5	11	5	0	0	78	16	18
2014	AS-07	23	46	15	15	0	0	0	69	15	13
2011	AS	18	43	21	11	4	3	0	63	16	315
2011	AS-01	19	35	20	15	8	3	0	55	24	86
2011	AS-02	19	47	22	8	1	2	0	68	10	83
2011	AS-03	22	50	15	7	4	2	0	73	11	46
2011	AS-04	15	49	20	10	7	0	0	63	17	41
2011	AS-05	24	28	28	12	4	4	0	54	17	25
2011	AS-06	9	32	32	23	0	5	0	43	24	22
2011	AS-07	17	67	8	8	0	0	0	83	8	12
2008	AS	23	46	17	10	3	1	0	69	13	308
2008	AS-01	28	40	18	8	4	3	0	70	12	78
2008	AS-02	24	44	17	11	3	1	0	68	15	96
2008	AS-03	11	44	22	17	3	3	0	57	20	36
2008	AS-04	15	48	24	12	0	0	0	64	12	33
2008	AS-05	29	57	10	5	0	0	0	86	5	21
2008	AS-06	26	58	5	11	0	0	0	84	11	19
2008	AS-07	24	59	6	6	6	0	0	82	12	17

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	32	48	14	5	1	0	0	81	5	262
2017	AS-01	39	42	12	5	2	0	0	82	7	42
2017	AS-02	30	51	11	7	0	0	0	82	7	72
2017	AS-03	34	37	27	0	2	0	0	71	2	39
2017	AS-04	40	46	14	0	0	0	0	86	0	37
2017	AS-05	25	53	12	6	0	3	0	81	6	32
2017	AS-06	22	57	9	13	0	0	0	78	13	23
2017	AS-07	31	61	8	0	0	0	0	92	0	13
2014	AS	29	50	16	2	1	2	0	81	2	292
2014	AS-01	28	50	15	2	2	3	0	81	3	60
2014	AS-02	30	44	21	3	0	1	1	76	3	73
2014	AS-03	26	55	11	5	3	0	0	81	8	38
2014	AS-04	41	46	12	0	0	0	0	88	0	41
2014	AS-05	21	57	19	0	0	2	0	80	0	42
2014	AS-06	29	49	22	0	0	0	0	78	0	18
2014	AS-07	38	62	0	0	0	0	0	100	0	13
2011	AS	29	42	19	6	2	1	0	72	8	313
2011	AS-01	35	36	22	1	3	2	0	73	5	86
2011	AS-02	33	41	20	5	1	0	0	74	6	82
2011	AS-03	35	43	13	4	2	2	0	80	7	46
2011	AS-04	33	43	13	10	0	3	0	77	10	40
2011	AS-05	20	44	28	4	4	0	0	64	8	25
2011	AS-06	5	50	32	14	0	0	0	55	14	22
2011	AS-07	0	67	8	25	0	0	0	67	25	12

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	33	46	13	1	1	6	1	84	2	260
2017	AS-01	37	38	16	2	2	5	0	78	5	42
2017	AS-02	32	43	17	1	0	6	1	80	1	72
2017	AS-03	32	50	8	0	3	8	0	89	3	38
2017	AS-04	25	53	11	0	0	11	0	88	0	36
2017	AS-05	34	53	6	0	0	6	0	93	0	32
2017	AS-06	17	48	22	4	0	4	4	71	5	23
2017	AS-07	62	38	0	0	0	0	0	100	0	13
2014	AS	23	54	14	2	0	6	1	82	2	292
2014	AS-01	23	55	12	2	0	8	0	85	2	60
2014	AS-02	26	46	22	1	0	4	1	76	1	73
2014	AS-03	26	44	11	3	3	13	0	81	6	38
2014	AS-04	15	63	10	2	0	7	2	86	3	41
2014	AS-05	26	55	17	0	0	2	0	83	0	42
2014	AS-06	22	67	11	0	0	0	0	89	0	18
2014	AS-07	31	54	8	8	0	0	0	85	8	13
2011	AS	31	42	14	3	1	8	0	80	4	314
2011	AS-01	38	29	17	2	2	10	0	75	5	86
2011	AS-02	30	46	11	4	0	7	1	84	4	82
2011	AS-03	30	48	11	2	0	9	0	86	2	46
2011	AS-04	27	46	15	2	0	10	0	81	3	41
2011	AS-05	24	52	12	0	4	8	0	83	4	25
2011	AS-06	18	45	23	9	0	5	0	67	10	22
2011	AS-07	42	50	8	0	0	0	0	92	0	12

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	46	36	8	6	2	3	0	84	8	262
2017	AS-01	37	28	18	10	5	2	0	67	15	42
2017	AS-02	40	42	8	7	1	1	0	83	9	72
2017	AS-03	39	39	5	5	0	11	0	89	6	39
2017	AS-04	54	33	5	3	3	0	3	89	6	37
2017	AS-05	56	31	6	6	0	0	0	87	6	32
2017	AS-06	39	52	0	9	0	0	0	91	9	23
2017	AS-07	85	7	8	0	0	0	0	92	0	13
2014	AS	44	43	8	3	2	0	1	88	5	292
2014	AS-01	39	40	8	8	3	0	2	80	12	60
2014	AS-02	35	53	8	0	1	0	1	90	1	73
2014	AS-03	47	40	8	0	5	0	0	87	5	38
2014	AS-04	54	46	0	0	0	0	0	100	0	41
2014	AS-05	45	41	12	2	0	0	0	86	2	42
2014	AS-06	45	44	5	5	0	0	0	89	5	18
2014	AS-07	77	15	8	0	0	0	0	92	0	13
2011	AS	51	33	9	3	2	1	1	86	5	315
2011	AS-01	51	23	14	1	3	3	3	80	5	86
2011	AS-02	45	36	10	6	1	1	1	83	7	83
2011	AS-03	50	43	4	0	2	0	0	93	2	46
2011	AS-04	49	39	7	5	0	0	0	88	5	41
2011	AS-05	60	28	8	4	0	0	0	88	4	25
2011	AS-06	68	27	5	0	0	0	0	95	0	22
2011	AS-07	67	33	0	0	0	0	0	100	0	12
2008	AS	48	40	6	2	2	1	0	89	5	310
2008	AS-01	41	40	10	6	1	1	0	82	8	78
2008	AS-02	44	45	5	0	5	1	0	89	5	96
2008	AS-03	42	42	8	6	0	3	0	86	6	36
2008	AS-04	53	35	9	0	3	0	0	88	3	34
2008	AS-05	48	52	0	0	0	0	0	100	0	21
2008	AS-06	68	26	5	0	0	0	0	95	0	19
2008	AS-07	83	17	0	0	0	0	0	100	0	18

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	26	37	14	11	4	7	2	69	16	262
2017	AS-01	25	30	16	9	7	12	0	63	19	42
2017	AS-02	24	33	12	15	3	10	3	65	21	72
2017	AS-03	22	39	10	10	5	14	0	71	17	39
2017	AS-04	16	41	22	11	8	0	3	58	19	37
2017	AS-05	44	35	16	3	0	3	0	81	3	32
2017	AS-06	22	52	9	17	0	0	0	74	17	23
2017	AS-07	54	30	8	0	0	0	7	91	0	13
2014	AS	25	37	23	5	3	6	1	67	8	292
2014	AS-01	22	32	28	2	5	12	0	61	7	60
2014	AS-02	20	34	27	6	3	8	1	61	9	73
2014	AS-03	31	31	22	8	3	5	0	66	11	38
2014	AS-04	32	46	17	0	2	0	2	80	3	41
2014	AS-05	19	45	21	5	0	7	2	71	5	42
2014	AS-06	34	38	11	11	0	5	0	77	12	18
2014	AS-07	46	46	0	8	0	0	0	92	8	13
2011	AS	22	31	21	8	4	10	4	62	14	313
2011	AS-01	20	24	26	6	6	16	2	54	14	85
2011	AS-02	25	33	17	13	1	7	4	65	16	83
2011	AS-03	20	29	24	9	7	9	2	55	18	45
2011	AS-04	12	37	22	12	2	12	2	57	17	41
2011	AS-05	36	20	12	0	4	12	16	78	6	25
2011	AS-06	18	50	23	5	5	0	0	68	9	22
2011	AS-07	42	50	8	0	0	0	0	92	0	12

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	18	24	18	12	10	10	8	51	27	261
2017	AS-01	25	17	9	16	14	9	9	52	37	42
2017	AS-02	18	28	19	8	5	12	8	58	17	72
2017	AS-03	10	25	17	16	10	15	7	44	34	39
2017	AS-04	6	25	22	3	17	19	8	42	27	36
2017	AS-05	28	22	31	9	6	3	0	52	16	32
2017	AS-06	4	30	13	26	13	0	13	40	45	23
2017	AS-07	46	23	15	0	8	0	7	74	9	13
2014	AS	15	28	22	12	12	8	3	48	27	291
2014	AS-01	15	19	35	10	12	10	0	38	24	60
2014	AS-02	12	30	18	8	17	10	5	50	29	73
2014	AS-03	21	31	18	13	5	11	0	59	21	38
2014	AS-04	17	30	18	15	13	5	3	51	30	40
2014	AS-05	12	33	26	10	10	7	2	50	21	42
2014	AS-06	11	45	11	11	11	5	5	63	25	18
2014	AS-07	23	15	23	15	15	0	8	42	33	13
2011	AS	16	21	22	11	9	15	6	47	26	314
2011	AS-01	14	16	21	12	14	15	7	39	33	85
2011	AS-02	19	17	23	10	12	12	7	45	27	83
2011	AS-03	15	20	17	20	4	22	2	46	31	46
2011	AS-04	10	29	32	10	5	7	7	46	17	41
2011	AS-05	24	24	8	12	8	12	12	63	26	25
2011	AS-06	14	32	27	5	5	14	5	56	11	22
2011	AS-07	8	42	17	0	0	33	0	75	0	12

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	54	33	5	2	0	2	4	93	2	262
2017	AS-01	55	26	5	0	2	7	4	92	3	42
2017	AS-02	53	35	3	1	0	1	7	95	2	72
2017	AS-03	48	42	2	5	0	0	2	92	5	39
2017	AS-04	62	24	5	0	0	3	5	94	0	37
2017	AS-05	56	37	6	0	0	0	0	94	0	32
2017	AS-06	43	39	9	9	0	0	0	83	9	23
2017	AS-07	61	31	7	0	0	0	0	93	0	13
2014	AS	48	40	5	3	0	1	2	91	3	292
2014	AS-01	55	35	3	3	0	2	2	93	3	60
2014	AS-02	36	43	7	4	1	3	7	86	6	73
2014	AS-03	47	53	0	0	0	0	0	100	0	38
2014	AS-04	59	29	7	2	0	2	0	90	3	41
2014	AS-05	50	41	7	2	0	0	0	90	2	42
2014	AS-06	51	44	5	0	0	0	0	95	0	18
2014	AS-07	77	15	8	0	0	0	0	92	0	13

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	66	27	3	0	0	2	1	96	1	262
2017	AS-01	60	28	2	0	2	7	0	95	3	42
2017	AS-02	68	31	0	0	0	1	0	100	0	72
2017	AS-03	63	27	5	0	0	2	2	95	0	39
2017	AS-04	81	19	0	0	0	0	0	100	0	37
2017	AS-05	65	28	3	0	0	0	3	97	0	32
2017	AS-06	52	35	9	4	0	0	0	87	4	23
2017	AS-07	77	15	0	0	0	8	0	100	0	13
2014	AS	60	33	4	1	0	1	1	95	1	292
2014	AS-01	57	40	0	0	0	3	0	100	0	60
2014	AS-02	55	41	1	0	0	0	3	99	0	73
2014	AS-03	63	24	8	3	0	3	0	89	3	38
2014	AS-04	73	24	2	0	0	0	0	98	0	41
2014	AS-05	55	36	7	0	0	2	0	93	0	42
2014	AS-06	67	22	5	0	0	0	5	94	0	18
2014	AS-07	69	15	8	8	0	0	0	85	8	13
2011	AS	68	25	4	1	0	1	1	94	1	314
2011	AS-01	60	26	7	1	1	1	3	90	2	86
2011	AS-02	72	24	4	0	0	0	0	96	0	83
2011	AS-03	73	22	0	2	0	2	0	98	2	45
2011	AS-04	66	22	7	2	0	0	2	90	3	41
2011	AS-05	64	36	0	0	0	0	0	100	0	25
2011	AS-06	73	23	5	0	0	0	0	95	0	22
2011	AS-07	75	25	0	0	0	0	0	100	0	12
2008	AS	71	25	2	1	0	0	1	97	1	310
2008	AS-01	72	23	3	1	0	0	1	96	1	78
2008	AS-02	76	23	0	0	0	0	1	100	0	96
2008	AS-03	78	19	0	0	0	0	3	100	0	36
2008	AS-04	59	29	6	6	0	0	0	88	6	34
2008	AS-05	62	38	0	0	0	0	0	100	0	21
2008	AS-06	63	32	0	0	0	0	5	100	0	19
2008	AS-07	83	17	0	0	0	0	0	100	0	18

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	34	40	14	8	2	3	0	76	10	261
2017	AS-01	37	33	14	5	7	5	0	73	12	42
2017	AS-02	38	43	14	3	3	0	0	80	6	72
2017	AS-03	29	39	5	17	0	9	0	76	19	39
2017	AS-04	40	35	16	8	0	0	0	76	8	37
2017	AS-05	35	49	13	3	0	0	0	84	3	31
2017	AS-06	13	48	17	22	0	0	0	61	22	23
2017	AS-07	31	46	15	0	0	8	0	84	0	13
2014	AS	26	45	17	5	3	3	1	74	9	291
2014	AS-01	29	38	19	5	3	7	0	71	9	60
2014	AS-02	22	52	18	4	1	1	1	76	6	72
2014	AS-03	26	31	27	5	5	3	3	61	11	38
2014	AS-04	34	49	5	2	5	5	0	87	8	41
2014	AS-05	21	60	14	5	0	0	0	81	5	42
2014	AS-06	34	27	22	11	0	0	5	65	12	18
2014	AS-07	23	54	15	8	0	0	0	77	8	13
2011	AS	31	39	15	7	5	1	1	72	13	314
2011	AS-01	26	26	17	10	15	2	3	54	27	86
2011	AS-02	39	43	14	4	0	0	0	82	4	83
2011	AS-03	40	42	9	4	4	0	0	82	9	45
2011	AS-04	22	49	12	10	2	2	2	74	13	41
2011	AS-05	20	40	20	12	4	4	0	63	17	25
2011	AS-06	27	50	18	5	0	0	0	77	5	22
2011	AS-07	42	50	8	0	0	0	0	92	0	12
2008	AS	35	39	14	8	2	1	1	75	11	309
2008	AS-01	34	36	13	10	5	0	1	71	16	77
2008	AS-02	38	39	14	6	2	1	1	78	9	96
2008	AS-03	31	39	14	17	0	0	0	69	17	36
2008	AS-04	26	41	18	12	0	3	0	70	12	34
2008	AS-05	38	38	14	5	0	5	0	80	5	21
2008	AS-06	37	47	11	0	0	0	5	89	0	19
2008	AS-07	50	33	17	0	0	0	0	83	0	18

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	23	32	18	10	11	3	3	59	22	261
2017	AS-01	19	26	21	10	19	2	2	48	30	41
2017	AS-02	28	41	14	8	7	1	1	70	16	72
2017	AS-03	25	25	20	15	7	9	0	54	24	39
2017	AS-04	14	32	27	3	11	8	5	53	16	37
2017	AS-05	31	31	16	9	9	0	3	65	19	32
2017	AS-06	13	35	4	22	17	0	9	52	43	23
2017	AS-07	39	30	24	8	0	0	0	69	8	13
2014	AS	13	33	20	17	11	3	3	49	30	292
2014	AS-01	13	25	30	15	12	3	2	40	28	60
2014	AS-02	14	28	18	20	13	4	4	45	36	73
2014	AS-03	8	34	30	8	16	3	3	44	25	38
2014	AS-04	24	44	12	12	5	2	0	70	18	41
2014	AS-05	7	40	14	29	7	0	2	49	37	42
2014	AS-06	18	38	11	16	5	5	5	63	25	18
2014	AS-07	8	46	8	23	8	0	8	58	33	13
2011	AS	17	32	17	15	14	2	3	52	30	314
2011	AS-01	10	21	19	16	27	5	2	34	46	86
2011	AS-02	17	34	20	13	14	1	0	51	28	83
2011	AS-03	29	31	11	13	9	0	7	64	24	45
2011	AS-04	12	37	22	20	5	2	2	51	26	41
2011	AS-05	24	28	20	16	12	0	0	52	28	25
2011	AS-06	23	45	9	14	0	0	9	75	15	22
2011	AS-07	17	75	0	0	0	8	0	100	0	12
2008	AS	25	40	10	13	9	1	2	67	23	309
2008	AS-01	26	35	12	12	12	4	1	64	24	78
2008	AS-02	24	40	11	13	9	0	3	66	23	95
2008	AS-03	28	39	8	14	11	0	0	67	25	36
2008	AS-04	15	53	6	18	9	0	0	68	26	34
2008	AS-05	24	43	14	14	0	0	5	70	15	21
2008	AS-06	16	58	11	11	0	0	5	78	11	19
2008	AS-07	39	28	11	11	6	0	6	71	18	18

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	23	42	23	6	3	3	67	9	260
2017	AS-01	21	41	19	9	7	2	63	17	41
2017	AS-02	23	42	24	7	1	3	67	9	71
2017	AS-03	22	42	21	2	2	10	71	5	39
2017	AS-04	22	38	30	5	3	3	61	8	37
2017	AS-05	28	41	25	3	3	0	69	6	32
2017	AS-06	13	52	17	13	4	0	65	17	23
2017	AS-07	39	45	8	0	0	8	92	0	13

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	40	41	8	3	2	6	0	86	6	261
2017	AS-01	49	25	5	9	7	5	0	78	17	42
2017	AS-02	36	45	12	4	1	1	0	82	6	72
2017	AS-03	29	47	5	0	2	16	0	91	3	39
2017	AS-04	43	40	5	3	0	8	0	91	3	37
2017	AS-05	40	44	12	0	0	3	0	87	0	32
2017	AS-06	36	45	9	0	5	5	0	86	5	22
2017	AS-07	70	30	0	0	0	0	0	100	0	13
2014	AS	43	43	9	1	1	2	0	88	2	292
2014	AS-01	41	40	12	2	2	3	0	85	3	60
2014	AS-02	41	40	13	1	1	3	1	84	3	73
2014	AS-03	42	48	8	0	3	0	0	90	3	38
2014	AS-04	51	37	10	0	0	2	0	90	0	41
2014	AS-05	36	52	7	2	0	2	0	90	2	42
2014	AS-06	45	49	5	0	0	0	0	95	0	18
2014	AS-07	69	31	0	0	0	0	0	100	0	13

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	46	44	5	2	2	1	0	91	4	262
2017	AS-01	44	39	7	7	2	0	0	83	10	42
2017	AS-02	44	44	6	1	3	2	0	90	4	72
2017	AS-03	48	44	5	0	0	2	0	95	0	39
2017	AS-04	57	33	11	0	0	0	0	89	0	37
2017	AS-05	43	53	0	0	3	0	0	97	3	32
2017	AS-06	26	61	4	9	0	0	0	87	9	23
2017	AS-07	62	38	0	0	0	0	0	100	0	13
2014	AS	43	47	8	2	1	0	0	90	2	292
2014	AS-01	35	54	10	0	2	0	0	88	2	60
2014	AS-02	42	45	10	1	0	0	1	89	1	73
2014	AS-03	34	50	8	5	3	0	0	84	8	38
2014	AS-04	51	41	7	0	0	0	0	93	0	41
2014	AS-05	52	38	5	5	0	0	0	90	5	42
2014	AS-06	51	44	5	0	0	0	0	95	0	18
2014	AS-07	62	38	0	0	0	0	0	100	0	13
2011	AS	32	46	13	2	3	3	0	82	5	315
2011	AS-01	33	41	15	2	5	3	1	77	7	86
2011	AS-02	33	49	13	2	0	2	0	84	2	83
2011	AS-03	30	43	11	2	4	9	0	81	7	46
2011	AS-04	39	44	7	2	5	2	0	85	8	41
2011	AS-05	36	36	20	4	0	4	0	75	4	25
2011	AS-06	18	68	14	0	0	0	0	86	0	22
2011	AS-07	33	67	0	0	0	0	0	100	0	12

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	54	36	7	2	1	0	0	90	3	262
2017	AS-01	47	35	12	2	5	0	0	81	7	42
2017	AS-02	58	33	6	1	1	0	0	92	3	72
2017	AS-03	56	34	10	0	0	0	0	90	0	39
2017	AS-04	57	41	0	3	0	0	0	97	3	37
2017	AS-05	53	37	6	3	0	0	0	91	3	32
2017	AS-06	43	43	9	4	0	0	0	87	4	23
2017	AS-07	61	39	0	0	0	0	0	100	0	13
2014	AS	45	47	6	1	1	0	0	92	2	291
2014	AS-01	38	50	10	0	2	0	0	88	2	60
2014	AS-02	42	50	5	1	0	0	1	93	1	73
2014	AS-03	44	43	13	0	0	0	0	87	0	38
2014	AS-04	54	39	2	2	2	0	0	93	5	41
2014	AS-05	40	60	0	0	0	0	0	100	0	42
2014	AS-06	67	27	5	0	0	0	0	95	0	18
2014	AS-07	75	17	0	8	0	0	0	92	8	12
2011	AS	41	43	10	2	3	0	0	85	5	314
2011	AS-01	38	38	15	0	7	1	0	78	7	86
2011	AS-02	36	48	12	4	0	0	0	84	4	83
2011	AS-03	41	52	2	2	2	0	0	93	4	46
2011	AS-04	49	41	7	0	2	0	0	90	2	41
2011	AS-05	58	21	13	8	0	0	0	79	8	24
2011	AS-06	32	59	5	5	0	0	0	91	5	22
2011	AS-07	58	33	8	0	0	0	0	92	0	12
2008	AS	46	43	7	3	1	0	0	89	4	308
2008	AS-01	49	42	6	0	3	0	0	91	3	78
2008	AS-02	47	43	7	3	0	0	0	90	3	96
2008	AS-03	39	39	11	11	0	0	0	78	11	36
2008	AS-04	39	48	9	3	0	0	0	88	3	33
2008	AS-05	43	52	5	0	0	0	0	95	0	21
2008	AS-06	42	58	0	0	0	0	0	100	0	19
2008	AS-07	65	29	0	0	6	0	0	94	6	17

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	54	31	9	2	2	1	0	86	4	259
2017	AS-01	51	28	9	5	7	0	0	79	12	42
2017	AS-02	58	27	13	0	1	2	0	86	1	71
2017	AS-03	47	39	7	5	0	2	0	87	5	39
2017	AS-04	64	28	6	0	0	3	0	94	0	36
2017	AS-05	50	32	16	3	0	0	0	81	3	32
2017	AS-06	50	36	5	5	5	0	0	86	9	22
2017	AS-07	54	46	0	0	0	0	0	100	0	13
2014	AS	41	42	13	3	1	0	0	83	3	292
2014	AS-01	47	37	13	2	2	0	0	83	3	60
2014	AS-02	37	48	10	3	0	1	1	87	3	73
2014	AS-03	39	42	16	3	0	0	0	81	3	38
2014	AS-04	44	41	10	5	0	0	0	85	5	41
2014	AS-05	43	43	14	0	0	0	0	86	0	42
2014	AS-06	40	44	11	5	0	0	0	84	5	18
2014	AS-07	46	31	15	8	0	0	0	77	8	13
2011	AS	35	38	16	7	3	1	0	74	10	314
2011	AS-01	33	35	19	7	4	1	1	70	11	85
2011	AS-02	36	41	12	6	2	2	0	79	9	83
2011	AS-03	41	33	15	9	2	0	0	74	11	46
2011	AS-04	37	46	12	0	5	0	0	83	5	41
2011	AS-05	28	48	20	0	4	0	0	76	4	25
2011	AS-06	18	27	32	23	0	0	0	45	23	22
2011	AS-07	58	33	0	8	0	0	0	92	8	12

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	51	34	10	4	1	0	0	85	5	262
2017	AS-01	47	30	9	9	5	0	0	77	14	42
2017	AS-02	57	30	10	1	1	0	0	87	3	72
2017	AS-03	42	41	12	2	0	0	2	85	3	39
2017	AS-04	59	33	8	0	0	0	0	92	0	37
2017	AS-05	50	25	22	3	0	0	0	75	3	32
2017	AS-06	43	43	0	13	0	0	0	87	13	23
2017	AS-07	54	46	0	0	0	0	0	100	0	13
2014	AS	39	46	10	3	1	0	0	86	4	292
2014	AS-01	45	42	10	2	2	0	0	87	3	60
2014	AS-02	37	51	7	4	0	0	1	89	4	73
2014	AS-03	39	44	11	3	3	0	0	84	5	38
2014	AS-04	39	46	10	5	0	0	0	85	5	41
2014	AS-05	36	55	10	0	0	0	0	90	0	42
2014	AS-06	45	38	11	5	0	0	0	84	5	18
2014	AS-07	54	31	8	8	0	0	0	85	8	13
2011	AS	33	42	17	6	2	1	0	75	8	315
2011	AS-01	34	34	20	10	2	0	0	67	13	86
2011	AS-02	30	47	16	5	1	1	0	78	6	83
2011	AS-03	39	39	13	7	2	0	0	78	9	46
2011	AS-04	34	49	12	0	5	0	0	83	5	41
2011	AS-05	28	48	20	0	4	0	0	76	4	25
2011	AS-06	14	41	32	9	0	5	0	57	10	22
2011	AS-07	58	33	8	0	0	0	0	92	0	12
2008	AS	48	39	9	3	1	0	0	87	4	309
2008	AS-01	42	42	9	5	1	0	0	85	6	78
2008	AS-02	51	38	8	2	1	0	0	89	3	96
2008	AS-03	42	28	25	3	3	0	0	69	6	36
2008	AS-04	47	41	9	0	3	0	0	88	3	34
2008	AS-05	55	45	0	0	0	0	0	100	0	20
2008	AS-06	58	42	0	0	0	0	0	100	0	19
2008	AS-07	61	33	6	0	0	0	0	94	0	18

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	48	25	15	5	3	3	0	77	8	258
2017	AS-01	52	26	9	7	5	0	0	78	12	41
2017	AS-02	54	24	11	3	3	6	0	82	6	71
2017	AS-03	47	30	16	0	2	5	0	80	3	39
2017	AS-04	47	28	17	6	0	3	0	77	6	36
2017	AS-05	40	28	22	3	0	3	3	73	3	32
2017	AS-06	36	23	14	18	9	0	0	59	27	22
2017	AS-07	46	15	31	0	0	8	0	66	0	13
2014	AS	40	33	15	5	3	3	0	75	9	292
2014	AS-01	42	29	17	2	3	8	0	77	5	60
2014	AS-02	33	37	14	8	4	3	1	73	13	73
2014	AS-03	50	31	11	3	5	0	0	81	8	38
2014	AS-04	49	24	12	5	5	5	0	77	10	41
2014	AS-05	33	43	17	5	0	2	0	78	5	42
2014	AS-06	51	22	22	5	0	0	0	73	5	18
2014	AS-07	38	46	8	8	0	0	0	85	8	13
2011	AS	37	28	14	11	5	3	1	68	17	314
2011	AS-01	35	21	19	12	8	5	0	59	21	85
2011	AS-02	34	39	10	12	4	2	0	74	16	83
2011	AS-03	48	15	13	11	7	2	4	67	19	46
2011	AS-04	41	32	15	5	5	2	0	75	10	41
2011	AS-05	40	36	4	8	8	4	0	79	17	25
2011	AS-06	18	27	27	23	0	5	0	48	24	22
2011	AS-07	42	33	17	8	0	0	0	75	8	12
2008	AS	46	28	14	6	2	3	1	77	9	309
2008	AS-01	40	33	13	5	4	4	1	77	9	78
2008	AS-02	46	26	14	10	1	2	1	74	12	96
2008	AS-03	47	19	14	8	6	6	0	71	15	36
2008	AS-04	47	26	18	3	3	3	0	76	6	34
2008	AS-05	55	25	20	0	0	0	0	80	0	20
2008	AS-06	58	21	16	5	0	0	0	79	5	19
2008	AS-07	61	33	6	0	0	0	0	94	0	18

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	AS	28	44	28	261
2017	AS-01	35	39	26	42
2017	AS-02	28	48	24	72
2017	AS-03	15	54	31	39
2017	AS-04	25	36	39	36
2017	AS-05	31	47	22	32
2017	AS-06	35	39	26	23
2017	AS-07	38	23	39	13
2014	AS	27	37	36	292
2014	AS-01	27	43	30	60
2014	AS-02	26	37	37	73
2014	AS-03	36	40	24	38
2014	AS-04	29	29	41	41
2014	AS-05	17	33	50	42
2014	AS-06	22	33	45	18
2014	AS-07	8	62	31	13
2011	AS	42	35	23	315
2011	AS-01	50	24	26	86
2011	AS-02	37	39	24	83
2011	AS-03	39	33	28	46
2011	AS-04	39	39	22	41
2011	AS-05	36	56	8	25
2011	AS-06	50	36	14	22
2011	AS-07	33	33	33	12

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	AS	11	35	32	3	9	11	74
2017	AS-01	0	33	20	7	27	13	14
2017	AS-02	0	45	25	5	10	15	20
2017	AS-05	10	20	60	0	0	10	10
2014	AS	17	41	32	0	9999	10	78
2014	AS-01	26	38	24	0	9999	12	16
2014	AS-02	16	47	32	0	9999	5	19
2014	AS-03	14	57	22	0	9999	7	14
2014	AS-04	8	50	25	0	9999	17	12
2011	AS	23	36	33	3	9999	6	132
2011	AS-01	12	42	28	7	9999	12	43
2011	AS-02	23	35	35	3	9999	3	31
2011	AS-03	33	33	28	0	9999	6	18
2011	AS-04	19	38	38	0	9999	6	16
2011	AS-06	36	27	36	0	9999	0	11

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	AS	12	88	262
2017	AS-01	18	82	42
2017	AS-03	17	83	39
2017	AS-05	16	84	32
2014	AS	20	80	292
2014	AS-01	23	77	60
2014	AS-02	18	82	73
2014	AS-04	37	63	41
2014	AS-05	14	86	42

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	AS	47	32
2014	AS	50	58
2014	AS-01	57	14
2014	AS-02	54	13
2014	AS-04	53	15

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	AS	81	32
2014	AS	64	58
2014	AS-01	50	14
2014	AS-02	62	13
2014	AS-04	67	15

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	AS	32
2014	AS	58
2014	AS-01	14
2014	AS-02	13
2014	AS-04	15

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	Total responses
2017	AS	32
2014	AS	58
2014	AS-01	14
2014	AS-02	13
2014	AS-04	15

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	AS	41	32
2014	AS	38	58
2014	AS-02	54	13
2014	AS-04	47	15

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	AS	41	32
2014	AS	55	58
2014	AS-01	43	14
2014	AS-02	46	13
2014	AS-04	80	15

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	AS	53	32
2014	AS	45	58
2014	AS-01	50	14
2014	AS-04	53	15

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	AS	41	32
2014	AS	34	58
2014	AS-01	43	14
2014	AS-02	38	13
2014	AS-04	33	15

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	AS	41	32
2014	AS	52	58
2014	AS-01	43	14
2014	AS-02	38	13
2014	AS-04	60	15

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	AS	28	32
2014	AS	36	58
2014	AS-01	50	14

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	AS	32
2014	AS-02	13
2014	AS-04	15

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	AS	56	32
2014	AS	40	58
2014	AS-01	50	14
2014	AS-04	60	15

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	AS	25	32
2014	AS	14	58

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	AS	22	32
2014	AS	16	58
2014	AS-01	36	14

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	AS	59	32
2014	AS	64	58
2014	AS-01	50	14
2014	AS-02	69	13
2014	AS-04	80	15

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	AS	31	32
2014	AS	36	58
2014	AS-04	53	15

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	AS	0	32
2014	AS-04	0	15

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	AS	22	32
2014	AS	12	58

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	AS	28	32
2014	AS	19	58

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	AS	16	32
2014	AS	9	56

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	AS	22	32
2014	AS	18	56

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	AS	44	32
2014	AS	30	56

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	AS	47	32
2014	AS	48	56
2014	AS-01	54	13
2014	AS-04	40	15

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	AS	32
2014	AS-01	13
2014	AS-02	12

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	AS	47	32
2014	AS	48	56
2014	AS-01	54	13
2014	AS-02	50	12
2014	AS-04	33	15

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	AS	0	32

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	AS	84	16	32

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	13	22	22	4	3	29	8	55	11	262
2017	AS-01	12	21	21	7	5	23	12	50	18	42
2017	AS-02	14	25	15	3	3	35	6	65	9	72
2017	AS-03	12	15	27	5	2	34	5	44	12	39
2017	AS-04	8	19	14	5	0	40	14	59	12	37
2017	AS-05	16	38	22	0	3	18	3	68	4	32
2017	AS-06	9	17	35	9	4	13	13	35	18	23
2017	AS-07	23	15	30	0	0	31	0	56	0	13
2014	AS	13	21	19	4	5	29	8	54	15	290
2014	AS-01	10	24	17	3	7	34	5	55	16	59
2014	AS-02	19	10	18	7	5	31	10	48	21	73
2014	AS-03	10	18	21	3	0	37	10	55	5	38
2014	AS-04	10	28	18	5	10	25	5	54	21	40
2014	AS-05	12	26	17	5	5	24	12	59	15	42
2014	AS-06	16	38	27	0	0	13	5	67	0	18
2014	AS-07	23	15	23	0	8	31	0	56	11	13

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	31	36	16	3	2	10	1	76	6	262
2017	AS-01	25	26	16	9	7	14	2	61	20	42
2017	AS-02	22	47	15	1	1	13	0	79	3	72
2017	AS-03	32	36	15	5	2	7	2	75	8	39
2017	AS-04	35	35	16	0	0	14	0	81	0	37
2017	AS-05	44	38	12	0	0	6	0	87	0	32
2017	AS-06	26	22	30	4	4	9	4	55	10	23
2017	AS-07	54	46	0	0	0	0	0	100	0	13
2014	AS	29	35	18	3	3	11	1	72	7	290
2014	AS-01	29	29	21	2	5	15	0	68	8	59
2014	AS-02	28	34	23	3	1	7	4	70	5	72
2014	AS-03	29	37	21	0	0	11	3	76	0	38
2014	AS-04	24	37	10	12	5	12	0	69	19	41
2014	AS-05	26	38	14	5	2	14	0	75	8	42
2014	AS-06	40	44	16	0	0	0	0	84	0	18
2014	AS-07	54	23	8	0	8	8	0	83	8	13
2011	AS	31	42	12	3	2	10	0	81	5	313
2011	AS-01	37	37	8	2	5	10	0	83	8	86
2011	AS-02	27	49	13	1	1	9	0	83	3	82
2011	AS-03	24	46	11	2	2	15	0	82	5	46
2011	AS-04	38	28	18	8	0	10	0	72	8	40
2011	AS-05	24	40	24	0	0	12	0	73	0	25
2011	AS-06	36	50	5	5	5	0	0	86	9	22
2011	AS-07	25	67	8	0	0	0	0	92	0	12

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	26	48	13	5	3	2	2	77	9	262
2017	AS-01	18	44	16	5	12	2	2	66	17	42
2017	AS-02	22	51	17	6	1	3	0	76	7	72
2017	AS-03	34	39	12	5	7	2	0	75	13	39
2017	AS-04	24	51	14	5	0	3	3	80	6	37
2017	AS-05	34	50	10	3	0	0	3	87	3	32
2017	AS-06	26	65	4	4	0	0	0	91	4	23
2017	AS-07	31	38	0	7	0	0	24	90	10	13
2014	AS	24	49	16	5	2	1	3	76	7	292
2014	AS-01	18	50	18	5	2	3	3	73	7	60
2014	AS-02	19	51	21	4	1	1	3	73	6	73
2014	AS-03	29	42	16	6	5	3	0	72	12	38
2014	AS-04	27	54	10	7	2	0	0	80	10	41
2014	AS-05	33	40	19	7	0	0	0	74	7	42
2014	AS-06	23	60	11	0	0	0	5	88	0	18
2014	AS-07	23	38	15	0	0	0	23	80	0	13
2011	AS	33	48	12	4	0	2	1	83	4	314
2011	AS-01	31	48	10	6	0	2	2	83	6	86
2011	AS-02	27	51	18	4	0	1	0	78	4	83
2011	AS-03	35	48	11	2	0	4	0	86	2	46
2011	AS-04	30	58	10	3	0	0	0	88	3	40
2011	AS-05	44	32	12	4	0	0	8	83	4	25
2011	AS-06	45	36	9	5	5	0	0	82	9	22
2011	AS-07	42	50	8	0	0	0	0	92	0	12
2008	AS	32	45	13	5	2	1	2	79	8	310
2008	AS-01	21	44	19	9	4	3	1	67	13	78
2008	AS-02	34	49	11	5	0	0	0	83	5	96
2008	AS-03	33	47	14	3	3	0	0	81	6	36
2008	AS-04	41	47	9	0	0	0	3	91	0	34
2008	AS-05	24	67	5	0	5	0	0	90	5	21
2008	AS-06	53	21	11	5	5	0	5	78	11	19
2008	AS-07	50	22	11	6	0	0	11	81	6	18

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	10	25	20	3	2	27	13	59	7	258
2017	AS-01	12	21	14	7	7	25	14	54	23	42
2017	AS-02	11	23	29	1	0	29	7	53	2	70
2017	AS-03	10	22	15	2	2	31	17	62	10	39
2017	AS-04	11	30	11	0	0	42	6	79	0	36
2017	AS-05	9	34	19	3	0	19	15	66	5	32
2017	AS-06	14	18	32	5	0	5	27	47	7	22
2017	AS-07	0	31	7	0	0	30	31	81	0	13
2014	AS	5	17	28	5	4	27	14	38	14	292
2014	AS-01	7	21	22	10	3	18	18	44	21	60
2014	AS-02	5	14	35	4	7	23	12	29	17	73
2014	AS-03	5	16	26	0	3	40	10	42	5	38
2014	AS-04	7	17	27	2	7	37	2	40	16	41
2014	AS-05	5	19	29	5	0	31	12	42	8	42
2014	AS-06	0	27	27	0	0	18	27	50	0	18
2014	AS-07	0	15	31	8	0	15	31	29	14	13
2011	AS	9	23	19	4	4	28	13	54	13	314
2011	AS-01	9	16	16	5	7	38	8	48	22	86
2011	AS-02	17	24	18	4	4	24	10	62	11	83
2011	AS-03	0	28	24	4	2	24	17	48	11	46
2011	AS-04	5	33	23	8	0	23	10	56	11	40
2011	AS-05	8	16	16	4	4	28	24	50	17	25
2011	AS-06	14	18	18	5	0	18	27	58	8	22
2011	AS-07	0	25	33	0	0	25	17	43	0	12

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	44	37	8	1	1	8	2	89	2	262
2017	AS-01	35	37	7	0	7	14	0	84	8	42
2017	AS-02	48	33	11	0	0	7	0	88	0	72
2017	AS-03	39	46	5	0	0	10	0	95	0	39
2017	AS-04	48	35	5	0	0	8	3	94	0	37
2017	AS-05	53	31	6	0	0	6	3	93	0	32
2017	AS-06	35	48	4	9	0	4	0	86	9	23
2017	AS-07	46	23	7	0	0	0	24	90	0	13
2014	AS	38	38	12	2	1	6	2	83	3	292
2014	AS-01	32	33	21	2	3	5	3	71	5	60
2014	AS-02	39	39	12	1	0	7	1	86	1	73
2014	AS-03	42	43	5	3	0	8	0	91	3	38
2014	AS-04	49	39	5	0	2	5	0	92	3	41
2014	AS-05	33	41	12	2	0	10	2	84	3	42
2014	AS-06	45	38	16	0	0	0	0	84	0	18
2014	AS-07	31	23	8	8	0	8	23	78	11	13
2011	AS	43	39	7	1	3	6	1	89	4	314
2011	AS-01	41	35	8	2	3	8	2	84	6	86
2011	AS-02	40	52	2	1	1	4	0	95	3	83
2011	AS-03	54	28	2	0	9	7	0	88	9	46
2011	AS-04	35	58	3	0	0	5	0	97	0	40
2011	AS-05	52	16	20	0	0	4	8	77	0	25
2011	AS-06	45	32	14	0	0	9	0	85	0	22
2011	AS-07	50	17	25	0	0	8	0	73	0	12
2008	AS	41	41	8	1	1	5	3	90	2	309
2008	AS-01	35	41	12	1	1	8	3	84	3	78
2008	AS-02	52	40	6	0	0	2	0	94	0	95
2008	AS-03	47	25	17	3	0	8	0	79	3	36
2008	AS-04	35	56	3	3	0	0	3	94	3	34
2008	AS-05	29	57	10	0	0	5	0	90	0	21
2008	AS-06	53	32	0	0	0	11	5	100	0	19
2008	AS-07	33	50	6	0	0	0	11	94	0	18

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	35	39	9	2	0	12	3	86	3	262
2017	AS-01	30	35	11	2	2	19	0	80	6	42
2017	AS-02	40	36	10	3	0	8	3	86	3	72
2017	AS-03	34	34	10	2	0	19	0	85	3	39
2017	AS-04	33	43	8	0	0	13	3	90	0	37
2017	AS-05	43	41	3	0	0	9	3	96	0	32
2017	AS-06	22	52	13	9	0	4	0	77	9	23
2017	AS-07	39	30	7	0	0	0	24	90	0	13
2014	AS	28	43	12	2	1	11	2	83	3	292
2014	AS-01	20	45	17	2	2	12	3	77	4	60
2014	AS-02	31	42	14	2	1	8	1	81	3	73
2014	AS-03	23	50	9	0	0	18	0	89	0	38
2014	AS-04	41	41	7	0	0	10	0	92	0	41
2014	AS-05	24	43	12	5	0	14	2	80	6	42
2014	AS-06	40	49	11	0	0	0	0	89	0	18
2014	AS-07	31	23	8	8	0	8	23	78	11	13
2011	AS	36	43	8	1	2	10	1	88	3	314
2011	AS-01	33	36	9	2	5	14	1	81	8	86
2011	AS-02	36	54	5	0	0	5	0	95	0	83
2011	AS-03	46	30	2	2	4	15	0	90	8	46
2011	AS-04	28	60	5	0	0	8	0	95	0	40
2011	AS-05	32	32	12	0	0	16	8	84	0	25
2011	AS-06	45	36	14	0	0	5	0	86	0	22
2011	AS-07	33	33	25	0	0	8	0	73	0	12
2008	AS	41	40	10	3	1	4	2	86	4	309
2008	AS-01	38	42	10	3	1	5	1	85	4	77
2008	AS-02	45	44	6	0	1	3	1	92	1	96
2008	AS-03	31	36	17	11	0	6	0	71	12	36
2008	AS-04	41	41	9	3	0	3	3	88	3	34
2008	AS-05	43	43	5	0	0	10	0	95	0	21
2008	AS-06	58	21	16	0	0	5	0	83	0	19
2008	AS-07	44	28	11	6	0	0	11	81	6	18

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	AS	5	95	261
2017	AS-02	0	100	71
2017	AS-07	0	100	13
2014	AS	5	95	292
2014	AS-02	7	93	73
2014	AS-07	0	100	13

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	AS	38	12
2014	AS	36	14

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	AS	76	12
2014	AS	86	14

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	AS	0	12
2014	AS	0	14

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	AS	0	12
2014	AS	0	14

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	AS	0	12

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	AS	0	12
2014	AS	0	14

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	AS	0	12

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	AS	0	12

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	AS	0	12

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	AS	0	12

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	AS	0	12

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	AS	38	12

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	AS	46	12

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	AS	0	12

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	AS	0	11
2014	AS	0	13

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	AS	0	11

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	AS	0	11

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	AS	0	11
2014	AS	0	13

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	AS	84	11
2014	AS	62	13

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	AS	0	11

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	AS	0	11

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	AS	100	0	12

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	12	24	19	1	2	34	7	62	5	262
2017	AS-01	7	26	14	2	5	30	16	61	13	42
2017	AS-02	15	21	19	0	0	39	6	65	0	72
2017	AS-03	15	25	22	2	2	31	2	59	7	39
2017	AS-04	11	16	19	0	3	46	5	56	6	37
2017	AS-05	16	28	19	0	0	31	6	70	0	32
2017	AS-06	9	22	30	4	4	22	9	44	13	23
2017	AS-07	15	39	8	0	0	31	8	88	0	13
2014	AS	14	17	20	1	1	39	8	58	4	291
2014	AS-01	17	20	17	0	2	36	8	67	3	60
2014	AS-02	15	16	24	5	0	33	7	52	9	73
2014	AS-03	8	18	10	0	0	53	10	71	0	38
2014	AS-04	20	7	27	0	0	41	5	50	0	41
2014	AS-05	5	17	21	0	2	40	14	47	5	42
2014	AS-06	17	35	23	0	0	19	6	69	0	17
2014	AS-07	23	15	15	0	0	46	0	71	0	13

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	29	40	16	1	2	12	2	79	3	260
2017	AS-01	18	33	16	0	5	21	7	71	7	42
2017	AS-02	26	40	19	0	0	14	0	77	0	72
2017	AS-03	31	39	10	5	2	12	0	80	8	39
2017	AS-04	28	40	17	3	0	11	0	77	3	35
2017	AS-05	41	50	3	0	0	6	0	97	0	32
2017	AS-06	22	35	30	0	4	4	4	62	5	23
2017	AS-07	61	31	7	0	0	0	0	93	0	13
2014	AS	27	37	15	1	1	16	2	79	3	291
2014	AS-01	26	37	12	0	2	20	3	82	2	59
2014	AS-02	29	31	18	4	0	14	4	73	5	73
2014	AS-03	26	34	13	0	0	27	0	82	0	38
2014	AS-04	29	39	17	0	2	10	2	78	3	41
2014	AS-05	21	36	19	2	0	19	2	73	3	42
2014	AS-06	34	55	11	0	0	0	0	89	0	18
2014	AS-07	38	54	0	0	0	8	0	100	0	13
2011	AS	35	43	10	1	1	9	0	86	3	314
2011	AS-01	40	36	8	3	3	9	0	83	8	86
2011	AS-02	29	49	11	0	0	10	1	88	0	83
2011	AS-03	44	29	13	2	2	9	0	80	5	45
2011	AS-04	34	46	15	0	0	5	0	85	0	41
2011	AS-05	24	48	8	0	0	20	0	90	0	25
2011	AS-06	32	55	5	0	0	9	0	95	0	22
2011	AS-07	42	50	8	0	0	0	0	92	0	12

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	19	17	17	19	25	3	37	46	260
2017	AS-01	18	14	15	16	33	5	34	51	42
2017	AS-02	15	14	24	19	21	7	31	44	72
2017	AS-03	34	13	10	10	33	0	47	43	38
2017	AS-04	22	27	11	24	16	0	49	41	37
2017	AS-05	16	13	19	22	26	3	30	50	31
2017	AS-06	17	22	9	26	26	0	39	52	23
2017	AS-07	0	30	30	15	24	0	30	39	13

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	16	26	31	14	12	1	43	26	262
2017	AS-01	23	26	35	5	5	7	52	10	42
2017	AS-02	22	25	28	10	15	0	47	25	72
2017	AS-03	10	31	37	15	7	0	41	22	39
2017	AS-04	19	25	35	14	8	0	43	22	37
2017	AS-05	12	32	34	12	9	0	44	22	32
2017	AS-06	0	26	17	30	26	0	26	57	23
2017	AS-07	15	23	23	23	16	0	38	39	13

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	21	26	24	16	9	0	3	49	26	262
2017	AS-01	30	26	21	7	7	2	7	61	15	42
2017	AS-02	26	21	28	13	7	0	6	50	21	72
2017	AS-03	21	34	22	12	5	0	5	59	18	39
2017	AS-04	19	27	30	22	3	0	0	46	24	37
2017	AS-05	13	35	19	19	15	0	0	47	34	32
2017	AS-06	4	22	22	35	17	0	0	26	52	23
2017	AS-07	15	15	31	24	15	0	0	30	39	13

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	24	20	26	12	14	1	3	46	27	262
2017	AS-01	30	14	26	5	12	5	9	51	19	42
2017	AS-02	32	17	27	8	14	0	3	50	23	72
2017	AS-03	29	27	12	22	5	2	2	59	28	39
2017	AS-04	19	27	24	19	11	0	0	46	30	37
2017	AS-05	22	16	41	16	6	0	0	37	22	32
2017	AS-06	0	26	30	4	39	0	0	26	43	23
2017	AS-07	23	15	23	8	31	0	0	38	39	13

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	42	21	13	6	6	0	12	72	14	261
2017	AS-01	59	12	2	5	2	2	18	88	9	42
2017	AS-02	50	15	7	4	4	0	20	81	10	72
2017	AS-03	39	24	17	5	5	0	10	70	11	39
2017	AS-04	45	30	14	0	8	0	3	77	9	36
2017	AS-05	34	28	22	3	3	0	9	69	7	32
2017	AS-06	13	26	26	26	4	0	4	41	32	23
2017	AS-07	23	23	15	0	39	0	0	46	39	13

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	30	31	21	11	6	0	1	61	17	261
2017	AS-01	40	26	16	9	7	2	0	67	16	42
2017	AS-02	29	35	20	10	3	0	3	67	13	71
2017	AS-03	39	31	20	7	2	0	0	71	10	39
2017	AS-04	27	33	16	14	11	0	0	60	24	37
2017	AS-05	22	37	25	9	6	0	0	59	16	32
2017	AS-06	13	26	30	17	13	0	0	39	30	23
2017	AS-07	31	15	31	8	16	0	0	46	23	13

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	34	29	19	9	4	2	3	66	14	260
2017	AS-01	37	28	14	5	9	2	4	70	15	42
2017	AS-02	39	23	24	6	1	1	6	67	8	71
2017	AS-03	30	40	3	14	8	3	3	74	23	38
2017	AS-04	48	19	19	8	3	3	0	69	11	37
2017	AS-05	22	37	22	13	3	0	3	61	16	32
2017	AS-06	22	35	26	17	0	0	0	57	17	23
2017	AS-07	30	31	31	8	0	0	0	61	8	13

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	26	33	22	11	7	0	2	60	18	262
2017	AS-01	42	16	21	5	9	2	4	63	15	42
2017	AS-02	29	30	17	18	3	0	3	61	22	72
2017	AS-03	27	39	20	5	7	0	2	67	13	39
2017	AS-04	27	38	33	3	0	0	0	65	3	37
2017	AS-05	9	47	25	6	12	0	0	57	18	32
2017	AS-06	4	39	22	17	17	0	0	43	35	23
2017	AS-07	30	23	15	23	8	0	0	54	31	13

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	32	27	20	12	5	0	3	61	18	262
2017	AS-01	35	21	17	12	9	2	4	60	22	42
2017	AS-02	36	26	15	14	3	0	6	66	18	72
2017	AS-03	37	22	24	7	5	0	5	62	13	39
2017	AS-04	35	30	22	11	3	0	0	65	14	37
2017	AS-05	25	34	22	13	6	0	0	59	19	32
2017	AS-06	13	39	13	22	13	0	0	52	35	23
2017	AS-07	38	15	39	8	0	0	0	54	8	13

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	30	31	19	8	7	1	3	64	16	260
2017	AS-01	37	19	23	5	7	5	4	62	13	42
2017	AS-02	33	34	17	4	6	0	6	71	11	70
2017	AS-03	29	30	12	10	11	2	5	64	23	39
2017	AS-04	40	35	19	5	0	0	0	76	5	37
2017	AS-05	25	50	12	3	6	0	3	78	9	32
2017	AS-06	9	26	30	22	13	0	0	35	35	23
2017	AS-07	30	8	39	15	8	0	0	38	23	13

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	63	20	12	3	0	3	85	3	261
2017	AS-01	56	23	14	2	2	2	83	2	42
2017	AS-02	58	18	14	6	0	4	80	6	72
2017	AS-03	66	24	7	2	0	0	90	2	39
2017	AS-04	81	8	8	3	0	0	89	3	37
2017	AS-05	66	25	3	3	0	3	94	3	32
2017	AS-06	48	22	22	0	0	9	76	0	23
2017	AS-07	58	17	25	0	0	0	75	0	12

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	74	11	3	3	3	0	6	90	6	261
2017	AS-01	61	14	4	2	5	2	12	87	8	42
2017	AS-02	72	10	6	4	0	0	8	89	5	72
2017	AS-03	82	8	5	3	3	0	0	90	5	38
2017	AS-04	84	8	0	0	5	0	3	94	6	37
2017	AS-05	75	9	0	6	6	0	3	87	13	32
2017	AS-06	70	13	4	0	4	0	9	90	5	23
2017	AS-07	92	8	0	0	0	0	0	100	0	13

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	55	22	12	5	2	4	81	7	261
2017	AS-01	64	9	12	2	5	7	79	8	41
2017	AS-02	62	17	8	6	1	6	84	7	72
2017	AS-03	54	25	16	2	0	2	81	3	39
2017	AS-04	52	24	11	8	3	3	78	11	37
2017	AS-05	53	28	6	3	6	3	84	10	32
2017	AS-06	30	39	30	0	0	0	70	0	23
2017	AS-07	54	39	0	8	0	0	92	8	13

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	60	16	10	6	4	0	5	80	10	259
2017	AS-01	58	11	14	2	5	2	7	77	8	42
2017	AS-02	62	15	8	6	1	0	7	83	8	71
2017	AS-03	50	15	15	12	5	0	3	67	17	38
2017	AS-04	58	22	6	8	3	0	3	83	11	36
2017	AS-05	66	16	6	0	9	0	3	84	10	32
2017	AS-06	52	22	9	9	4	0	4	77	14	23
2017	AS-07	84	0	7	8	0	0	0	84	8	13

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	57	11	5	3	2	22	89	5	258
2017	AS-01	61	2	5	0	0	32	93	0	42
2017	AS-02	63	3	3	3	0	29	92	4	70
2017	AS-03	59	5	0	2	2	31	93	7	39
2017	AS-04	57	11	8	3	3	19	83	7	37
2017	AS-05	52	29	6	0	3	10	89	4	31
2017	AS-06	50	27	9	5	0	9	85	5	22
2017	AS-07	39	38	0	15	8	0	76	24	13

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	66	17	5	2	0	11	93	2	258
2017	AS-01	65	14	3	0	0	19	97	0	41
2017	AS-02	69	10	6	3	0	13	90	3	72
2017	AS-03	63	27	5	0	0	5	95	0	38
2017	AS-04	66	11	3	3	3	14	93	3	35
2017	AS-05	69	19	3	3	0	6	93	3	32
2017	AS-06	57	26	9	0	0	9	90	0	23
2017	AS-07	69	23	8	0	0	0	92	0	13

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	66	17	5	4	2	0	5	89	6	261
2017	AS-01	48	19	7	15	2	2	7	73	19	41
2017	AS-02	69	17	4	1	0	0	8	94	2	72
2017	AS-03	61	21	5	2	10	0	0	83	12	39
2017	AS-04	76	8	8	3	0	0	5	89	3	37
2017	AS-05	72	19	3	3	0	0	3	94	3	32
2017	AS-06	65	22	4	0	0	0	9	95	0	23
2017	AS-07	84	16	0	0	0	0	0	100	0	13

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	48	25	16	4	3	0	4	77	7	261
2017	AS-01	44	30	9	7	2	0	7	79	11	42
2017	AS-02	56	19	13	7	1	1	3	78	9	71
2017	AS-03	42	41	10	2	2	0	2	85	5	39
2017	AS-04	38	24	30	0	3	0	5	66	3	37
2017	AS-05	50	31	13	0	3	0	3	84	3	32
2017	AS-06	39	22	30	0	4	0	4	64	5	23
2017	AS-07	84	0	8	0	8	0	0	84	8	13

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	12	31	37	14	5	44	19	261
2017	AS-01	14	37	33	12	5	51	16	42
2017	AS-02	10	36	38	11	6	46	17	72
2017	AS-03	15	22	43	17	2	37	20	39
2017	AS-04	19	24	46	8	3	43	11	37
2017	AS-05	9	41	34	12	3	50	15	32
2017	AS-06	5	27	32	27	9	32	36	22
2017	AS-07	15	31	23	23	8	46	31	13

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	6	18	40	22	14	1	36	24	262
2017	AS-01	9	7	37	23	21	2	46	16	42
2017	AS-02	6	14	43	24	14	0	37	20	72
2017	AS-03	5	21	37	20	12	5	34	28	39
2017	AS-04	5	11	43	24	16	0	41	16	37
2017	AS-05	6	19	41	22	13	0	34	25	32
2017	AS-06	0	39	35	22	4	0	26	39	23
2017	AS-07	0	39	46	8	8	0	15	39	13

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	43	43	8	3	1	2	88	4	262
2017	AS-01	40	44	7	2	5	2	86	7	42
2017	AS-02	45	41	7	3	1	3	88	4	72
2017	AS-03	46	39	10	5	0	0	85	5	39
2017	AS-04	40	41	14	3	0	3	83	3	37
2017	AS-05	44	44	9	0	0	3	90	0	32
2017	AS-06	30	61	4	4	0	0	91	4	23
2017	AS-07	61	39	0	0	0	0	100	0	13

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	27	47	13	9	4	1	74	13	262
2017	AS-01	28	39	12	12	7	2	69	19	42
2017	AS-02	22	50	18	6	3	1	73	8	72
2017	AS-03	27	56	5	7	5	0	83	12	39
2017	AS-04	30	46	14	8	3	0	76	11	37
2017	AS-05	31	44	9	9	3	3	77	13	32
2017	AS-06	22	43	13	22	0	0	65	22	23
2017	AS-07	39	45	16	0	0	0	84	0	13

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	AS	16	84	262
2017	AS-01	21	79	42
2017	AS-02	11	89	72
2017	AS-03	22	78	39
2017	AS-04	19	81	37
2017	AS-05	16	84	32
2014	AS	13	87	291
2014	AS-01	13	87	59
2014	AS-02	11	89	73
2014	AS-03	13	87	38
2014	AS-04	27	73	41
2014	AS-05	12	88	42
2014	AS-07	0	100	13

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	AS	84	16	43
2014	AS	78	22	37
2014	AS-04	91	9	11

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	50	28	14	6	3	0	80	6	36
2014	AS	52	35	0	7	3	3	93	7	29
2014	AS-04	50	30	0	20	0	0	80	20	10

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	31	17	20	14	13	3	3	33	67	262
2017	AS-01	21	14	28	9	16	5	7	24	76	42
2017	AS-02	30	19	14	14	17	3	3	32	68	72
2017	AS-03	37	14	17	10	17	2	2	39	61	39
2017	AS-04	38	13	14	22	14	0	0	38	62	37
2017	AS-05	41	13	25	13	3	3	3	43	57	32
2017	AS-06	26	26	26	13	4	4	0	27	73	23
2017	AS-07	23	31	23	15	8	0	0	23	77	13

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	AS	29	162
2017	AS-01	41	28
2017	AS-02	42	45
2017	AS-03	37	22
2017	AS-04	22	23
2017	AS-05	12	17
2017	AS-06	7	15

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	AS	41	162
2017	AS-01	45	28
2017	AS-02	49	45
2017	AS-03	42	22
2017	AS-04	39	23
2017	AS-05	29	17
2017	AS-06	13	15

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	AS	21	162
2017	AS-01	28	28
2017	AS-02	33	45
2017	AS-03	8	22
2017	AS-04	13	23
2017	AS-05	12	17
2017	AS-06	0	15

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	AS	55	162
2017	AS-01	21	28
2017	AS-02	49	45
2017	AS-03	72	22
2017	AS-04	57	23
2017	AS-05	76	17
2017	AS-06	73	15

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	AS	13	162
2017	AS-01	7	28
2017	AS-02	11	45
2017	AS-03	17	22
2017	AS-04	31	23
2017	AS-05	12	17
2017	AS-06	13	15

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	AS	35	162
2017	AS-01	51	28
2017	AS-02	32	45
2017	AS-03	25	22
2017	AS-04	35	23
2017	AS-05	29	17
2017	AS-06	40	15

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	AS	3	51	22	9	5	10	158
2017	AS-01	3	38	35	14	0	10	28
2017	AS-02	5	47	17	5	12	15	42
2017	AS-03	0	73	4	9	0	13	21
2017	AS-04	0	36	36	14	4	9	22
2017	AS-05	6	59	24	6	0	6	17
2017	AS-06	7	67	13	7	7	0	15
2017	AS-07	0	51	20	19	10	0	10

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	23	27	17	14	9	1	9	55	25	164
2017	AS-01	21	36	4	22	7	0	11	64	32	27
2017	AS-02	28	24	22	15	9	0	2	53	25	46
2017	AS-03	41	17	13	9	13	0	8	63	23	22
2017	AS-04	13	22	26	13	9	0	17	42	26	23
2017	AS-05	17	18	18	24	18	0	6	37	44	17
2017	AS-06	13	44	19	6	0	6	13	69	8	16
2017	AS-07	10	59	10	0	0	0	21	87	0	10

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	2	8	11	20	53	1	5	11	78	165
2017	AS-01	3	14	14	10	55	0	3	18	67	28
2017	AS-02	0	9	17	26	42	0	6	9	72	46
2017	AS-03	8	4	8	24	46	0	8	14	77	22
2017	AS-04	4	9	0	22	65	0	0	13	87	23
2017	AS-05	0	6	6	18	59	0	12	7	87	17
2017	AS-06	0	0	19	19	56	6	0	0	80	16
2017	AS-07	0	10	0	21	59	0	10	11	89	10

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Canadian Heritage by Question 103. Please indicate your occupational group and level. Occupational group and level - AS

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)