2017 Public Service Employee Survey Results for Department of Justice Canada by Question 38. Are you a supervisor?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	35	48	4	11	2	83	13	528
2017	Non-supervisor	28	49	5	13	5	77	18	2632
2014	Supervisor	32	49	6	10	3	81	13	547
2014	Non-supervisor	28	48	6	14	5	76	19	2547
2011	Supervisor	45	41	4	7	2	86	10	631
2011	Non-supervisor	38	47	3	9	3	85	11	2937
2008	Supervisor	45	43	1	9	2	87	11	597
2008	Non-supervisor	40	46	4	8	3	85	11	2657

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	66	27	3	2	1	0	1	93	3	526
2017	Non-supervisor	69	22	4	3	1	0	1	92	4	2626
2014	Supervisor	69	24	3	3	1	0	1	94	4	547
2014	Non-supervisor	66	23	4	4	2	0	1	90	5	2546
2011	Supervisor	73	19	4	2	1	0	1	93	3	633
2011	Non-supervisor	73	19	3	2	1	1	1	94	3	2932
2008	Supervisor	71	21	2	4	1	1	0	93	5	596
2008	Non-supervisor	72	20	3	3	1	1	1	93	4	2657

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	59	23	6	8	3	1	83	11	529
2017	Non-supervisor	60	20	6	9	4	1	81	13	2630
2014	Supervisor	56	24	6	9	3	1	81	12	547
2014	Non-supervisor	59	21	6	8	5	1	81	13	2544
2011	Supervisor	58	23	7	8	3	1	82	11	630
2011	Non-supervisor	64	19	5	7	4	2	84	11	2934
2008	Supervisor	61	20	6	9	4	1	81	13	598
2008	Non-supervisor	63	18	5	8	5	1	83	13	2658

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	53	32	4	8	3	85	11	529
2017	Non-supervisor	40	38	7	10	5	78	15	2631
2014	Supervisor	47	32	6	9	6	79	15	547
2014	Non-supervisor	41	36	7	9	6	77	16	2546
2011	Supervisor	56	31	4	6	4	86	10	633
2011	Non-supervisor	45	36	6	9	4	81	13	2922

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	38	42	9	8	2	0	81	10	529
2017	Non-supervisor	29	43	10	13	5	0	72	18	2631
2014	Supervisor	33	44	8	10	5	1	77	15	547
2014	Non-supervisor	26	41	12	14	7	0	67	21	2547
2011	Supervisor	38	42	9	8	3	1	81	10	634
2011	Non-supervisor	34	40	10	10	5	1	75	15	2930
2008	Supervisor	32	45	8	11	3	1	78	14	598
2008	Non-supervisor	27	44	11	11	6	1	72	17	2655

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	55	34	5	4	1	89	5	529
2017	Non-supervisor	41	41	9	6	4	82	9	2627
2014	Supervisor	47	39	7	4	3	86	7	547
2014	Non-supervisor	37	42	10	7	3	79	10	2546
2011	Supervisor	52	35	6	5	1	88	6	630
2011	Non-supervisor	43	37	9	7	3	81	10	2927
2008	Supervisor	53	37	5	3	2	90	5	598
2008	Non-supervisor	38	42	10	6	3	81	9	2659

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	60	35	2	2	1	95	4	529
2017	Non-supervisor	49	37	6	5	3	86	9	2626
2014	Supervisor	52	38	4	3	3	91	5	547
2014	Non-supervisor	45	39	7	6	3	84	9	2547
2011	Supervisor	58	34	4	4	0	93	4	634
2011	Non-supervisor	47	37	6	6	3	85	9	2929
2008	Supervisor	58	36	3	2	1	94	3	598
2008	Non-supervisor	46	41	5	5	3	87	8	2659

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	53	39	5	2	1	0	92	3	528
2017	Non-supervisor	44	38	8	7	2	0	83	9	2621
2014	Supervisor	49	36	7	6	2	0	85	8	547
2014	Non-supervisor	36	40	12	9	3	1	77	11	2547

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	38	39	8	11	4	0	0	77	15	528
2017	Non-supervisor	38	34	10	10	7	0	0	72	18	2626
2014	Supervisor	33	34	12	13	8	0	0	67	20	547
2014	Non-supervisor	33	37	11	11	7	0	1	71	18	2547
2011	Supervisor	36	37	10	10	6	0	0	74	17	634
2011	Non-supervisor	41	37	9	8	5	1	1	79	12	2933

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	18	16	7	14	17	1	26	47	43	527
2017	Non-supervisor	17	13	10	13	29	3	15	37	51	2625
2014	Supervisor	18	16	8	15	24	1	19	42	48	547
2014	Non-supervisor	14	16	10	15	28	2	14	36	52	2543
2011	Supervisor	19	17	7	14	21	1	21	46	45	632
2011	Non-supervisor	23	23	11	14	17	2	10	52	36	2932
2008	Supervisor	20	16	7	12	28	0	16	43	48	598
2008	Non-supervisor	18	17	8	14	28	3	12	40	50	2657

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	45	43	5	6	2	87	8	527
2017	Non-supervisor	32	45	10	8	4	78	12	2628
2014	Supervisor	34	47	9	6	4	81	10	546
2014	Non-supervisor	27	47	11	9	5	75	14	2547
2011	Supervisor	42	41	8	6	4	83	9	633
2011	Non-supervisor	33	44	11	8	4	77	12	2928
2008	Supervisor	46	40	6	6	2	86	8	596
2008	Non-supervisor	35	44	10	7	4	79	11	2644

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	29	38	13	13	7	67	20	526
2017	Non-supervisor	23	36	13	15	12	60	27	2627
2014	Supervisor	24	39	13	16	7	64	23	546
2014	Non-supervisor	20	36	15	16	13	56	29	2544
2011	Supervisor	27	38	13	13	8	65	21	632
2011	Non-supervisor	25	38	14	13	9	63	23	2932

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	32	47	10	9	2	0	0	78	11	527
2017	Non-supervisor	28	45	13	10	4	0	0	73	14	2629

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	50	37	8	4	1	0	87	5	526
2017	Non-supervisor	35	42	12	7	4	1	77	11	2626
2014	Supervisor	40	38	12	6	3	0	78	9	546
2014	Non-supervisor	31	42	14	8	4	1	74	12	2546
2011	Supervisor	44	41	7	5	3	0	85	7	631
2011	Non-supervisor	35	42	12	7	3	1	78	11	2925
2008	Supervisor	54	34	6	4	2	0	88	6	596
2008	Non-supervisor	39	42	10	6	2	1	82	8	2656

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	35	40	11	8	5	0	0	75	14	525
2017	Non-supervisor	25	38	13	13	11	0	0	63	24	2625

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	62	32	4	2	0	94	2	529
2017	Non-supervisor	50	37	8	4	2	87	5	2618
2014	Supervisor	60	31	6	2	1	91	3	547
2014	Non-supervisor	56	33	8	2	1	89	3	2548
2011	Supervisor	65	27	5	2	1	91	3	631
2011	Non-supervisor	57	33	7	2	1	90	3	2937

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	42	41	6	8	2	0	84	11	525
2017	Non-supervisor	21	40	14	15	9	1	62	24	2618
2014	Supervisor	27	47	7	12	7	0	73	19	547
2014	Non-supervisor	14	38	15	19	13	0	53	32	2547
2011	Supervisor	42	41	5	7	5	0	83	12	631
2011	Non-supervisor	26	41	14	12	7	1	67	19	2929

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	46	36	8	7	2	83	9	527
2017	Non-supervisor	27	37	17	12	7	64	19	2615
2014	Supervisor	33	38	13	9	7	71	16	547
2014	Non-supervisor	21	37	17	15	10	59	24	2548

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	39	40	10	8	3	0	78	12	528
2017	Non-supervisor	27	38	15	13	7	0	65	20	2617
2014	Supervisor	28	43	10	12	7	0	71	19	545
2014	Non-supervisor	23	38	16	14	8	0	62	22	2548
2011	Supervisor	39	43	8	6	4	0	81	11	633
2011	Non-supervisor	35	41	11	9	4	1	76	13	2928

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	50	39	5	5	1	88	6	527
2017	Non-supervisor	37	42	11	7	3	79	11	2613
2014	Supervisor	42	39	10	6	3	81	9	545
2014	Non-supervisor	35	43	12	7	4	78	11	2546
2011	Supervisor	46	39	6	6	2	86	8	633
2011	Non-supervisor	40	42	9	6	3	82	9	2933
2008	Supervisor	50	39	5	5	1	89	6	596
2008	Non-supervisor	40	43	8	6	2	84	8	2656

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	15	33	23	20	9	0	48	29	527
2017	Non-supervisor	28	37	19	9	6	1	65	15	2632
2014	Supervisor	14	30	24	18	14	1	44	32	547
2014	Non-supervisor	26	37	22	9	6	0	63	15	2547
2011	Supervisor	15	30	24	18	13	0	46	31	631
2011	Non-supervisor	31	36	20	8	4	0	67	12	2929
2008	Supervisor	10	28	28	21	13	0	38	34	597
2008	Non-supervisor	22	33	24	12	8	0	56	20	2658

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	9	27	45	14	4	0	1	18	36	528
2017	Non-supervisor	8	21	37	20	9	2	3	30	31	2612
2014	Supervisor	14	30	38	14	4	0	0	18	44	546
2014	Non-supervisor	7	25	38	19	7	1	3	27	34	2543
2011	Supervisor	11	27	40	16	4	0	1	21	39	631
2011	Non-supervisor	6	19	35	23	11	1	4	36	27	2926
2008	Supervisor	10	32	39	14	4	0	1	19	42	597
2008	Non-supervisor	7	21	37	23	9	2	2	33	29	2656

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	7	14	31	32	12	1	2	46	21	528
2017	Non-supervisor	7	15	27	26	17	4	4	46	24	2608
2014	Supervisor	12	22	31	25	9	1	1	34	35	545
2014	Non-supervisor	8	17	31	24	13	3	4	40	27	2541
2011	Supervisor	6	12	33	31	14	1	2	47	19	632
2011	Non-supervisor	5	11	22	31	21	4	5	58	18	2922
2008	Supervisor	7	15	35	29	12	1	1	43	22	596
2008	Non-supervisor	5	13	26	31	18	3	4	53	19	2653

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	16	27	33	15	7	1	1	22	44	527
2017	Non-supervisor	16	21	32	18	9	2	3	28	39	2614
2014	Supervisor	31	25	29	10	5	0	0	15	56	547
2014	Non-supervisor	18	25	31	16	6	2	3	23	45	2543
2011	Supervisor	19	26	33	14	7	1	0	21	45	634
2011	Non-supervisor	12	19	31	19	11	2	5	32	34	2922
2008	Supervisor	10	30	38	17	5	0	0	22	40	597
2008	Non-supervisor	11	21	32	21	9	2	4	32	34	2650

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	11	27	38	18	5	0	1	23	39	525
2017	Non-supervisor	8	20	37	23	10	1	3	33	29	2607
2014	Supervisor	17	28	39	12	4	0	0	15	45	543
2014	Non-supervisor	8	20	39	23	8	1	2	31	29	2527
2011	Supervisor	12	25	41	16	5	0	0	22	37	630
2011	Non-supervisor	6	15	37	27	12	1	3	40	21	2912
2008	Supervisor	9	25	44	18	3	0	1	21	34	596
2008	Non-supervisor	6	17	40	24	10	1	2	35	24	2646

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	22	33	30	9	4	1	1	13	57	525
2017	Non-supervisor	17	25	27	16	10	1	3	27	44	2607
2014	Supervisor	33	33	25	6	3	0	0	9	66	546
2014	Non-supervisor	22	29	27	13	6	1	2	19	52	2540
2011	Supervisor	20	32	32	10	4	0	1	15	53	632
2011	Non-supervisor	12	19	30	20	12	2	5	35	33	2924
2008	Supervisor	17	31	34	13	4	0	1	17	49	596
2008	Non-supervisor	10	20	31	22	12	2	4	36	32	2642

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	8	22	35	22	9	1	2	33	31	527
2017	Non-supervisor	10	18	27	23	14	3	5	40	31	2615
2014	Supervisor	11	17	36	24	10	0	2	34	29	545
2014	Non-supervisor	9	15	31	25	12	3	4	40	26	2537
2011	Supervisor	9	16	35	26	12	0	2	39	26	630
2011	Non-supervisor	7	15	25	25	18	3	6	48	25	2918
2008	Supervisor	13	25	33	21	6	0	1	28	39	598
2008	Non-supervisor	9	21	30	21	13	3	4	36	32	2655

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	16	29	37	11	5	1	1	16	46	526
2017	Non-supervisor	16	23	32	14	9	4	3	25	41	2613
2014	Supervisor	27	30	30	8	3	1	0	12	58	545
2014	Non-supervisor	18	24	32	14	6	3	3	21	45	2540

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	67	19	5	5	2	2	88	7	529
2017	Non-supervisor	68	18	5	5	2	2	87	7	2627
2014	Supervisor	74	16	3	4	2	2	91	6	547
2014	Non-supervisor	70	16	5	4	3	3	89	7	2546
2011	Supervisor	69	19	4	4	2	2	90	5	631
2011	Non-supervisor	69	16	4	5	2	3	88	7	2927
2008	Supervisor	73	14	4	4	2	3	90	6	597
2008	Non-supervisor	68	15	4	5	3	5	87	9	2656

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	32	38	13	8	6	1	1	72	14	529
2017	Non-supervisor	20	26	18	13	10	8	5	53	27	2626
2014	Supervisor	38	36	8	10	4	3	2	77	15	547
2014	Non-supervisor	25	27	17	12	9	6	3	57	23	2549

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	50	33	6	6	4	0	83	10	529
2017	Non-supervisor	32	32	12	12	9	2	65	22	2627
2014	Supervisor	56	29	5	7	3	0	85	10	547
2014	Non-supervisor	34	32	11	12	8	2	68	21	2548

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	38	43	8	8	4	0	0	81	11	529
2017	Non-supervisor	27	35	15	14	6	2	0	64	21	2625
2014	Supervisor	38	42	9	9	2	0	1	80	10	547
2014	Non-supervisor	27	42	13	13	5	2	0	70	17	2548
2011	Supervisor	41	39	7	9	3	1	0	80	12	633
2011	Non-supervisor	30	38	11	14	5	2	0	70	19	2931
2008	Supervisor	44	40	5	8	3	0	0	84	11	597
2008	Non-supervisor	32	38	11	11	5	3	0	72	16	2657

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	44	33	9	7	4	1	0	79	12	528
2017	Non-supervisor	19	24	15	16	12	14	1	50	32	2624
2014	Supervisor	48	30	9	6	4	2	1	81	10	547
2014	Non-supervisor	21	25	16	14	10	13	1	54	28	2548
2011	Supervisor	55	26	8	6	4	1	0	82	10	634
2011	Non-supervisor	26	25	14	12	9	13	1	59	24	2927
2008	Supervisor	52	28	5	7	5	2	0	83	12	597
2008	Non-supervisor	28	25	13	11	10	12	1	61	24	2654

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	16	38	16	16	7	4	2	58	25	528
2017	Non-supervisor	8	14	16	21	15	24	2	29	49	2626
2014	Supervisor	14	40	15	16	9	5	2	57	27	547
2014	Non-supervisor	8	15	17	21	15	22	2	30	48	2548

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	47	38	6	5	3	0	86	9	526
2017	Non-supervisor	41	39	7	8	3	1	81	12	2622
2014	Supervisor	45	43	5	5	2	0	88	7	547
2014	Non-supervisor	40	40	8	8	3	0	81	11	2550

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	38	40	10	7	4	0	0	79	11	528
2017	Non-supervisor	35	37	12	10	7	1	0	72	16	2625
2014	Supervisor	37	39	11	8	4	1	1	77	12	547
2014	Non-supervisor	35	36	12	10	6	0	0	72	16	2550
2011	Supervisor	35	38	12	7	6	0	0	74	13	633
2011	Non-supervisor	34	37	11	10	7	1	0	72	17	2931
2008	Supervisor	33	35	12	11	8	0	0	69	19	598
2008	Non-supervisor	31	36	13	12	7	1	1	68	19	2657

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	52	30	9	5	2	1	0	83	8	528
2017	Non-supervisor	44	29	12	6	5	3	1	76	11	2629
2014	Supervisor	50	27	11	7	2	2	1	79	9	547
2014	Non-supervisor	44	28	12	7	5	2	1	75	13	2547
2011	Supervisor	49	28	10	6	5	2	0	79	11	633
2011	Non-supervisor	43	31	11	7	5	2	1	76	12	2930
2008	Supervisor	47	29	11	6	5	1	1	77	12	597
2008	Non-supervisor	41	29	12	8	5	4	1	73	14	2658

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	47	35	8	7	2	1	0	83	9	527
2017	Non-supervisor	39	32	11	9	6	1	0	73	16	2628
2014	Supervisor	48	32	8	9	3	1	0	80	12	546
2014	Non-supervisor	39	33	11	10	5	1	0	73	16	2547
2011	Supervisor	47	30	9	9	5	1	0	78	13	631
2011	Non-supervisor	36	34	11	11	6	1	0	72	17	2925
2008	Supervisor	42	34	8	9	7	0	0	77	15	597
2008	Non-supervisor	34	34	11	11	7	2	1	70	18	2658

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	79	12	3	2	2	0	2	93	4	525
2017	Non-supervisor	81	11	3	2	2	0	2	94	3	2622
2014	Supervisor	83	11	2	2	1	0	1	95	3	547
2014	Non-supervisor	79	11	3	2	2	0	3	93	4	2548
2011	Supervisor	79	11	4	2	2	0	2	93	3	633
2011	Non-supervisor	79	11	4	2	1	0	3	93	3	2928
2008	Supervisor	82	7	2	2	2	0	3	93	5	597
2008	Non-supervisor	80	8	3	2	2	1	4	93	4	2654

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	48	28	5	7	3	3	6	83	11	526
2017	Non-supervisor	51	25	7	6	5	4	3	81	12	2627
2014	Supervisor	48	24	8	4	5	3	8	81	10	547
2014	Non-supervisor	51	25	8	5	5	4	3	81	11	2549
2011	Supervisor	45	29	8	6	6	2	5	79	13	633
2011	Non-supervisor	47	28	8	6	6	3	3	80	12	2933

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	59	27	6	5	2	1	0	87	7	526
2017	Non-supervisor	50	28	8	7	5	1	0	79	13	2622

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	60	24	8	4	3	1	0	85	7	526
2017	Non-supervisor	53	25	10	5	5	2	0	79	10	2626

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	55	28	8	5	3	0	0	84	8	524
2017	Non-supervisor	47	28	11	7	6	0	0	76	13	2617
2014	Supervisor	50	29	10	8	2	1	1	80	10	547
2014	Non-supervisor	46	29	10	8	5	0	0	76	14	2545

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	26	37	13	11	3	3	6	70	16	529
2014	Supervisor	25	36	15	11	5	3	5	66	18	545

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	39	34	14	7	4	2	0	74	11	529
2017	Non-supervisor	28	30	16	8	6	11	0	66	16	2624
2014	Supervisor	29	41	12	8	5	5	0	74	14	546
2014	Non-supervisor	25	32	18	9	5	11	0	64	16	2542
2011	Supervisor	36	32	15	6	6	4	0	71	13	632
2011	Non-supervisor	31	30	16	8	5	9	1	68	14	2931

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	31	38	14	10	6	1	70	16	529
2017	Non-supervisor	23	30	18	14	11	3	55	27	2628
2014	Supervisor	21	35	16	16	11	1	57	27	547
2014	Non-supervisor	19	32	20	16	11	2	52	28	2542
2011	Supervisor	21	37	19	13	10	1	59	23	632
2011	Non-supervisor	24	32	18	13	10	3	58	24	2926
2008	Supervisor	27	38	14	15	6	1	66	21	597
2008	Non-supervisor	22	32	20	13	10	3	56	24	2653

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	16	42	19	16	6	2	59	22	529
2017	Non-supervisor	16	26	20	17	12	9	46	32	2622
2014	Supervisor	10	33	18	24	13	2	45	37	546
2014	Non-supervisor	13	26	22	20	12	7	42	34	2536
2011	Supervisor	10	35	21	22	9	3	47	32	634
2011	Non-supervisor	14	31	19	16	9	10	51	28	2925
2008	Supervisor	11	40	19	21	7	3	52	28	596
2008	Non-supervisor	13	29	20	17	9	11	48	29	2657

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	28	36	18	10	7	2	65	17	527
2017	Non-supervisor	18	25	18	15	16	8	48	33	2625
2014	Supervisor	21	30	18	19	10	3	52	30	547
2014	Non-supervisor	14	23	19	19	16	8	41	39	2539
2011	Supervisor	18	39	17	13	10	3	58	24	634
2011	Non-supervisor	17	30	15	15	12	11	53	30	2923
2008	Supervisor	21	39	16	13	7	4	63	20	597
2008	Non-supervisor	16	28	17	15	12	12	51	30	2657

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	17	40	14	20	8	1	57	28	524
2017	Non-supervisor	16	28	19	19	13	5	45	34	2622
2014	Supervisor	13	28	18	25	15	1	41	41	547
2014	Non-supervisor	12	28	20	21	15	4	42	38	2540
2011	Supervisor	13	36	16	22	12	2	49	35	631
2011	Non-supervisor	16	35	17	17	10	5	53	29	2920
2008	Supervisor	19	40	13	20	7	2	60	27	596
2008	Non-supervisor	16	39	16	17	9	4	57	26	2657

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	26	48	14	9	3	0	74	12	526
2017	Non-supervisor	22	40	18	13	5	2	63	18	2620
2014	Supervisor	16	42	18	14	9	0	58	23	547
2014	Non-supervisor	16	38	22	14	7	3	56	21	2541
2011	Supervisor	21	43	14	16	5	1	64	21	633
2011	Non-supervisor	23	39	19	11	4	3	65	16	2927

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	50	38	9	1	1	1	0	89	3	526
2017	Non-supervisor	40	40	11	3	1	4	0	84	5	2613
2014	Supervisor	46	38	9	3	1	3	0	87	4	546
2014	Non-supervisor	41	37	11	4	1	5	0	82	6	2542
2011	Supervisor	44	38	9	4	2	3	0	84	6	632
2011	Non-supervisor	41	37	11	4	1	5	1	83	5	2925

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	53	35	7	3	1	1	0	89	4	526
2017	Non-supervisor	34	36	11	9	5	4	1	74	14	2616
2014	Supervisor	54	31	7	4	2	1	0	86	7	546
2014	Non-supervisor	37	37	10	8	4	3	1	76	13	2541
2011	Supervisor	48	32	8	7	4	1	0	82	11	631
2011	Non-supervisor	36	34	11	9	5	5	1	74	15	2926
2008	Supervisor	44	39	6	6	4	1	0	84	10	598
2008	Non-supervisor	30	35	11	12	6	5	1	69	20	2656

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	42	36	14	5	2	1	0	79	7	528
2017	Non-supervisor	25	33	19	12	6	5	1	61	19	2622
2014	Supervisor	45	32	12	5	3	2	1	79	8	545
2014	Non-supervisor	25	35	18	10	6	5	1	64	17	2538
2011	Supervisor	31	41	14	8	4	2	0	73	13	634
2011	Non-supervisor	19	35	18	13	7	7	1	59	21	2931

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	18	24	19	14	11	8	6	49	29	528
2017	Non-supervisor	13	16	18	16	20	15	3	35	44	2620
2014	Supervisor	20	22	17	15	13	8	5	48	33	546
2014	Non-supervisor	10	17	18	17	21	14	3	33	45	2537
2011	Supervisor	17	20	20	16	11	10	5	44	32	634
2011	Non-supervisor	11	17	17	17	16	17	4	37	42	2934

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	59	26	6	4	2	1	2	87	6	528
2017	Non-supervisor	60	20	7	6	2	1	3	84	8	2626
2014	Supervisor	57	28	6	5	2	0	1	87	7	546
2014	Non-supervisor	58	22	7	4	3	2	4	84	8	2538

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	69	22	5	1	0	1	1	94	2	526
2017	Non-supervisor	67	22	4	2	1	2	2	93	3	2622
2014	Supervisor	69	23	3	1	1	1	1	95	2	546
2014	Non-supervisor	64	23	5	3	1	3	3	91	4	2541
2011	Supervisor	72	19	4	1	0	1	2	94	1	633
2011	Non-supervisor	68	20	6	2	1	2	2	91	3	2931
2008	Supervisor	66	24	4	3	1	1	2	92	4	597
2008	Non-supervisor	64	21	7	3	1	2	2	89	4	2653

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	28	43	13	10	6	1	71	16	526
2017	Non-supervisor	21	32	15	17	13	3	54	30	2617
2014	Supervisor	22	40	13	14	9	1	63	24	546
2014	Non-supervisor	16	30	16	19	17	2	48	36	2533
2011	Supervisor	27	42	12	10	8	0	69	19	634
2011	Non-supervisor	26	34	13	14	12	2	61	26	2932
2008	Supervisor	25	38	15	14	7	0	64	21	595
2008	Non-supervisor	20	35	17	16	11	2	55	27	2653

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	22	31	13	16	14	1	2	56	31	527
2017	Non-supervisor	13	20	13	20	30	3	1	35	52	2630
2014	Supervisor	16	27	12	20	21	2	1	45	43	546
2014	Non-supervisor	8	15	11	22	39	3	2	24	64	2538
2011	Supervisor	15	28	13	21	23	0	0	43	43	633
2011	Non-supervisor	11	18	12	22	33	2	1	30	58	2930
2008	Supervisor	17	35	12	18	17	0	1	53	35	598
2008	Non-supervisor	12	28	13	21	22	2	1	42	44	2642

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	30	43	16	6	3	1	0	74	9	528
2017	Non-supervisor	14	33	24	15	8	6	0	50	25	2622

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	45	39	11	3	1	1	84	4	529
2017	Non-supervisor	33	37	15	5	4	5	74	9	2623
2014	Supervisor	48	36	9	3	1	2	87	4	545
2014	Non-supervisor	35	37	15	4	3	5	76	8	2535

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	40	43	10	4	2	1	84	6	527
2017	Non-supervisor	31	39	15	8	4	3	73	12	2620
2014	Supervisor	45	37	10	5	1	1	84	6	545
2014	Non-supervisor	34	38	15	7	3	3	74	11	2537
2011	Supervisor	37	41	11	5	5	1	79	10	633
2011	Non-supervisor	32	39	14	7	5	3	73	12	2931

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	48	39	8	3	3	0	87	6	529
2017	Non-supervisor	38	38	11	8	4	0	77	12	2622
2014	Supervisor	43	36	9	7	4	0	80	12	543
2014	Non-supervisor	38	38	11	8	4	0	77	12	2536
2011	Supervisor	44	38	6	7	5	0	82	12	632
2011	Non-supervisor	40	38	10	7	5	0	78	12	2915
2008	Supervisor	42	38	9	8	4	0	80	11	595
2008	Non-supervisor	37	39	10	7	6	1	77	13	2653

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	40	36	14	6	4	1	77	10	527
2017	Non-supervisor	29	33	18	12	7	1	62	19	2625
2014	Supervisor	26	34	19	13	7	1	60	20	545
2014	Non-supervisor	21	37	18	14	9	1	59	23	2537
2011	Supervisor	36	36	13	10	5	0	72	15	631
2011	Non-supervisor	32	36	16	10	6	1	69	15	2924

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	40	40	10	8	3	0	79	10	528
2017	Non-supervisor	28	36	16	13	7	0	64	20	2625
2014	Supervisor	25	37	16	15	7	0	62	22	545
2014	Non-supervisor	21	38	18	14	9	1	59	22	2536
2011	Supervisor	36	36	13	10	5	0	72	15	630
2011	Non-supervisor	31	38	13	11	6	0	69	17	2927
2008	Supervisor	38	41	10	8	4	0	79	12	596
2008	Non-supervisor	31	40	13	11	5	0	71	16	2659

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	36	28	17	10	6	2	1	66	16	527
2017	Non-supervisor	26	25	18	13	10	7	2	56	25	2624
2014	Supervisor	28	27	17	15	9	4	2	57	24	545
2014	Non-supervisor	25	26	18	13	10	6	1	55	25	2538
2011	Supervisor	37	27	15	9	7	2	1	67	17	632
2011	Non-supervisor	31	25	17	12	9	6	1	60	22	2926
2008	Supervisor	37	32	14	8	5	3	1	72	14	597
2008	Non-supervisor	30	28	16	12	7	5	1	63	21	2657

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Supervisor	29	39	33	529
2017	Non-supervisor	23	39	38	2625
2014	Supervisor	28	37	35	544
2014	Non-supervisor	21	40	39	2538
2011	Supervisor	25	41	33	633
2011	Non-supervisor	22	42	36	2936

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Supervisor	19	31	41	5	0	4	151
2017	Non-supervisor	14	25	34	14	8	5	601
2014	Supervisor	20	26	37	9	9999	8	158
2014	Non-supervisor	11	32	31	15	9999	12	552
2011	Supervisor	24	25	36	11	9999	4	165
2011	Non-supervisor	10	31	34	16	9999	9	653

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Supervisor	15	85	526
2017	Non-supervisor	18	82	2629
2014	Supervisor	11	89	544
2014	Non-supervisor	16	84	2531

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Supervisor	34	81
2017	Non-supervisor	51	488
2014	Supervisor	38	61
2014	Non-supervisor	54	410

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Supervisor	57	81
2017	Non-supervisor	62	488
2014	Supervisor	52	61
2014	Non-supervisor	61	410

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Supervisor	24	81
2017	Non-supervisor	3	488
2014	Supervisor	25	61
2014	Non-supervisor	3	410

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Supervisor	81
2017	Non-supervisor	488
2014	Supervisor	61
2014	Non-supervisor	410

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Supervisor	9	81
2017	Non-supervisor	11	488
2014	Non-supervisor	8	410

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	5	488
2014	Non-supervisor	2	410

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	3	488
2014	Non-supervisor	2	410

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Supervisor	53	81
2017	Non-supervisor	43	488
2014	Supervisor	55	61
2014	Non-supervisor	39	407

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Supervisor	35	81
2017	Non-supervisor	40	488
2014	Supervisor	31	61
2014	Non-supervisor	42	407

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Supervisor	35	81
2017	Non-supervisor	45	488
2014	Supervisor	35	61
2014	Non-supervisor	40	407

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Supervisor	40	81
2017	Non-supervisor	40	488
2014	Supervisor	34	61
2014	Non-supervisor	44	407

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Supervisor	26	81
2017	Non-supervisor	29	488
2014	Supervisor	26	61
2014	Non-supervisor	33	407

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Supervisor	55	81
2017	Non-supervisor	59	488
2014	Supervisor	47	61
2014	Non-supervisor	57	407

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Supervisor	30	81
2017	Non-supervisor	33	488
2014	Supervisor	46	61
2014	Non-supervisor	41	407

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	81
2014	Supervisor	0	61

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	10	488
2014	Non-supervisor	6	407

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Supervisor	10	81
2017	Non-supervisor	10	488
2014	Supervisor	10	61
2014	Non-supervisor	10	407

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Supervisor	40	81
2017	Non-supervisor	45	488
2014	Supervisor	31	61
2014	Non-supervisor	47	407

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Supervisor	32	81
2017	Non-supervisor	28	488
2014	Supervisor	29	61
2014	Non-supervisor	27	407

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Supervisor	10	81
2017	Non-supervisor	14	488
2014	Supervisor	16	61
2014	Non-supervisor	15	407

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	61	81
2017	Non-supervisor	52	488
2014	Supervisor	65	61
2014	Non-supervisor	53	408

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	38	81
2017	Non-supervisor	25	488
2014	Supervisor	43	61
2014	Non-supervisor	28	408

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	13	81
2017	Non-supervisor	6	488
2014	Supervisor	23	61
2014	Non-supervisor	8	408

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	7	81
2017	Non-supervisor	13	488
2014	Non-supervisor	17	408

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	17	81
2017	Non-supervisor	8	488
2014	Supervisor	14	61
2014	Non-supervisor	10	408

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	3	488
2014	Non-supervisor	5	408

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	13	81
2017	Non-supervisor	13	488
2014	Non-supervisor	10	408

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Supervisor	13	81
2017	Non-supervisor	11	488
2014	Supervisor	18	61
2014	Non-supervisor	9	408

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	22	81
2017	Non-supervisor	29	488
2014	Supervisor	21	61
2014	Non-supervisor	28	408

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	10	78
2017	Non-supervisor	11	475
2014	Supervisor	10	59
2014	Non-supervisor	11	388

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	9	78
2017	Non-supervisor	19	475
2014	Supervisor	11	59
2014	Non-supervisor	15	388

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	9	78
2017	Non-supervisor	8	475
2014	Non-supervisor	8	388

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	8	78
2017	Non-supervisor	8	475
2014	Non-supervisor	5	388

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	9	78
2017	Non-supervisor	10	475
2014	Supervisor	10	59
2014	Non-supervisor	12	388

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	11	78
2017	Non-supervisor	9	475
2014	Supervisor	10	59
2014	Non-supervisor	7	388

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	15	78
2017	Non-supervisor	15	475
2014	Non-supervisor	8	388

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	9	475
2014	Non-supervisor	7	388

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	12	78
2017	Non-supervisor	12	475
2014	Supervisor	16	59
2014	Non-supervisor	14	388

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Supervisor	24	78
2017	Non-supervisor	30	475
2014	Supervisor	31	59
2014	Non-supervisor	26	388

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	12	78
2017	Non-supervisor	13	475
2014	Non-supervisor	11	388

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Supervisor	46	78
2017	Non-supervisor	51	475
2014	Supervisor	38	59
2014	Non-supervisor	50	388

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	2	475
2014	Supervisor	0	59

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	51	78
2017	Non-supervisor	55	475
2014	Supervisor	55	59
2014	Non-supervisor	58	388

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Supervisor	12	78
2017	Non-supervisor	14	475
2014	Supervisor	18	59
2014	Non-supervisor	14	388

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Supervisor	86	14	80
2017	Non-supervisor	92	8	487

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	18	20	21	5	5	24	6	55	15	529
2017	Non-supervisor	11	11	19	7	7	37	7	39	27	2630
2014	Supervisor	20	21	16	7	4	26	6	61	16	545
2014	Non-supervisor	9	11	19	8	6	38	8	38	26	2532

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	34	36	14	5	3	7	0	76	9	528
2017	Non-supervisor	22	26	20	8	6	17	1	58	18	2620
2014	Supervisor	32	34	16	5	2	11	0	74	8	545
2014	Non-supervisor	19	26	21	7	5	20	2	58	15	2531
2011	Supervisor	39	36	13	5	4	3	0	77	10	634
2011	Non-supervisor	30	33	16	6	4	11	0	71	11	2916

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	28	31	5	2	0	1	33	89	3	528
2017	Non-supervisor	20	50	10	9	3	2	6	76	13	2627
2014	Supervisor	22	31	3	3	1	0	40	89	6	545
2014	Non-supervisor	18	52	12	9	2	1	6	76	12	2535
2011	Supervisor	26	33	5	3	2	0	32	86	7	633
2011	Non-supervisor	18	51	11	10	4	1	5	73	14	2925
2008	Supervisor	22	24	4	3	1	2	45	86	7	598
2008	Non-supervisor	13	31	9	7	6	2	30	66	19	2661

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	10	15	19	4	3	26	22	48	15	527
2017	Non-supervisor	6	15	21	12	9	30	9	33	33	2620
2014	Supervisor	7	16	17	8	4	20	28	44	23	545
2014	Non-supervisor	5	16	23	12	9	26	9	33	32	2530
2011	Supervisor	8	17	19	8	7	22	19	42	26	633
2011	Non-supervisor	5	15	21	14	11	25	8	30	38	2924

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	34	20	8	2	1	4	32	85	4	529
2017	Non-supervisor	32	29	14	4	2	14	5	75	7	2628
2014	Supervisor	27	21	8	2	0	4	38	83	4	544
2014	Non-supervisor	30	31	16	4	2	12	5	74	7	2532
2011	Supervisor	32	21	9	2	2	5	30	80	6	633
2011	Non-supervisor	30	29	15	5	2	13	5	73	8	2932
2008	Supervisor	25	16	6	1	2	4	45	82	7	598
2008	Non-supervisor	19	21	11	3	2	14	30	72	9	2656

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	29	22	10	2	2	5	29	78	6	528
2017	Non-supervisor	24	27	17	5	3	18	5	67	11	2618
2014	Supervisor	21	22	8	3	1	7	38	78	6	543
2014	Non-supervisor	20	29	19	6	3	17	5	64	12	2532
2011	Supervisor	25	26	10	3	2	5	28	76	8	630
2011	Non-supervisor	23	28	17	6	4	17	5	66	13	2923
2008	Supervisor	25	16	8	4	3	4	41	74	12	596
2008	Non-supervisor	18	20	13	5	5	13	27	63	17	2655

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Supervisor	5	95	525
2017	Non-supervisor	9	91	2625
2014	Supervisor	3	97	545
2014	Non-supervisor	7	93	2529

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Supervisor	26	27
2017	Non-supervisor	30	238
2014	Supervisor	27	19
2014	Non-supervisor	39	175

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Supervisor	82	27
2017	Non-supervisor	81	238
2014	Supervisor	71	19
2014	Non-supervisor	80	175

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Supervisor	27
2014	Supervisor	19
2014	Non-supervisor	175

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Supervisor	21	27
2017	Non-supervisor	11	238
2014	Non-supervisor	8	175

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	27
2017	Non-supervisor	4	238

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	5	238
2014	Non-supervisor	5	175

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Supervisor	17	27
2017	Non-supervisor	21	240
2014	Supervisor	29	19
2014	Non-supervisor	22	176

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	18	240
2014	Non-supervisor	16	176

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	14	240
2014	Non-supervisor	12	176

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	5	240
2014	Non-supervisor	6	176

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Supervisor	36	27
2017	Non-supervisor	25	240
2014	Supervisor	31	19
2014	Non-supervisor	23	176

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Supervisor	27	27
2017	Non-supervisor	29	240
2014	Supervisor	30	19
2014	Non-supervisor	29	176

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	2	240
2014	Non-supervisor	3	176

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	27
2017	Non-supervisor	3	240

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	7	240
2014	Supervisor	0	19
2014	Non-supervisor	7	176

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Supervisor	19	27
2017	Non-supervisor	23	240
2014	Non-supervisor	25	176

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	27
2017	Non-supervisor	0	240

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	16	240
2014	Non-supervisor	16	176

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	Supervisor	27
2014	Supervisor	19
2014	Non-supervisor	176

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Supervisor	21	27
2017	Non-supervisor	11	240
2014	Supervisor	31	19
2014	Non-supervisor	22	176

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	35	27
2017	Non-supervisor	22	240
2014	Supervisor	33	18
2014	Non-supervisor	20	177

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	10	240
2014	Non-supervisor	15	177

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	4	240
2014	Non-supervisor	4	177

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	12	240
2014	Supervisor	0	18
2014	Non-supervisor	13	177

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	5	240
2014	Supervisor	0	18
2014	Non-supervisor	6	177

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	27
2017	Non-supervisor	2	240
2014	Supervisor	0	18
2014	Non-supervisor	6	177

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	9	240
2014	Non-supervisor	4	177

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	6	240
2014	Non-supervisor	6	177

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	58	27
2017	Non-supervisor	59	240
2014	Supervisor	56	18
2014	Non-supervisor	63	177

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	7	234
2014	Supervisor	0	18

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	27
2017	Non-supervisor	12	234
2014	Non-supervisor	12	165

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	27
2017	Non-supervisor	4	234
2014	Supervisor	0	18

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	27
2017	Non-supervisor	2	234
2014	Supervisor	0	18

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	27
2017	Non-supervisor	4	234
2014	Supervisor	0	18

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	4	234
2014	Supervisor	0	18
2014	Non-supervisor	4	165

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	10	234
2014	Non-supervisor	7	165

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	27
2017	Non-supervisor	9	234
2014	Non-supervisor	8	165

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	8	234
2014	Non-supervisor	10	165

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Supervisor	34	27
2017	Non-supervisor	23	234
2014	Non-supervisor	29	165

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	19	27
2017	Non-supervisor	10	234
2014	Non-supervisor	8	165

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Supervisor	58	27
2017	Non-supervisor	48	234
2014	Supervisor	28	18
2014	Non-supervisor	45	165

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	81	27
2017	Non-supervisor	63	234
2014	Supervisor	74	18
2014	Non-supervisor	73	165

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	12	234
2014	Supervisor	26	18
2014	Non-supervisor	13	165

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Supervisor	89	11	27
2017	Non-supervisor	91	9	242

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	18	19	20	2	2	32	7	61	6	526
2017	Non-supervisor	12	12	20	4	3	43	7	46	14	2620
2014	Supervisor	20	16	18	3	1	38	5	62	6	544
2014	Non-supervisor	9	12	20	4	3	45	7	44	14	2532

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	39	33	15	2	2	8	2	80	4	526
2017	Non-supervisor	26	28	19	5	4	18	2	67	10	2615
2014	Supervisor	35	33	15	3	0	14	0	79	3	543
2014	Non-supervisor	22	27	19	4	3	23	2	66	9	2531
2011	Supervisor	48	34	9	3	2	4	0	85	5	633
2011	Non-supervisor	36	34	13	3	2	12	0	80	6	2921

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	11	25	21	18	21	0	2	38	41	526
2017	Non-supervisor	15	23	24	15	22	0	2	39	37	2623

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	7	20	29	28	16	0	0	27	43	527
2017	Non-supervisor	12	22	30	21	14	0	1	34	36	2623

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	9	25	31	22	12	0	0	34	34	526
2017	Non-supervisor	17	29	26	16	10	1	1	46	27	2616

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	7	18	31	25	17	0	1	25	43	524
2017	Non-supervisor	17	22	24	17	16	2	2	40	35	2622

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	20	28	24	15	9	0	3	50	25	527
2017	Non-supervisor	29	24	20	11	9	1	6	57	22	2619

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	15	28	32	16	9	0	0	43	24	528
2017	Non-supervisor	21	26	25	16	11	0	1	47	27	2617

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	21	39	20	14	6	0	1	60	19	528
2017	Non-supervisor	22	31	24	13	7	1	2	54	20	2619

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	15	32	29	18	6	0	0	47	24	527
2017	Non-supervisor	21	33	24	13	6	1	2	55	20	2618

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	20	40	21	12	6	0	1	61	18	527
2017	Non-supervisor	28	34	21	10	6	1	2	63	16	2621

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	20	33	22	16	8	0	1	53	25	523
2017	Non-supervisor	27	30	23	12	6	1	2	58	18	2613

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	64	22	9	3	1	0	1	88	4	527
2017	Non-supervisor	51	26	13	5	3	0	1	78	8	2624

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	74	13	5	3	2	0	2	89	5	526
2017	Non-supervisor	68	13	7	4	4	1	3	85	8	2626

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	52	30	11	4	1	0	1	83	6	527
2017	Non-supervisor	50	30	11	4	2	0	2	82	6	2620

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	62	20	9	6	2	0	1	82	9	527
2017	Non-supervisor	56	20	11	6	5	0	3	78	11	2628

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	38	36	17	6	2	0	1	75	8	526
2017	Non-supervisor	56	11	4	1	1	0	27	93	2	2623

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	63	23	9	2	1	0	2	88	3	523
2017	Non-supervisor	61	19	9	3	1	1	8	87	4	2606

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	80	11	3	2	1	1	3	94	3	528
2017	Non-supervisor	64	15	7	3	5	1	5	84	8	2629

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	55	30	11	2	1	0	1	86	3	524
2017	Non-supervisor	47	30	13	4	2	1	3	80	6	2625

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	6	20	46	21	7	0	0	26	29	529
2017	Non-supervisor	6	25	41	19	8	1	0	32	27	2629

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	9	26	42	19	4	0	0	23	35	525
2017	Non-supervisor	8	23	43	19	6	0	0	25	31	2619

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	48	39	6	4	2	0	0	88	6	528
2017	Non-supervisor	32	42	13	7	4	2	0	76	11	2628

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	23	45	13	12	6	1	0	69	18	529
2017	Non-supervisor	18	36	17	16	11	2	0	55	27	2627

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Supervisor	9	91	525
2017	Non-supervisor	19	81	2624
2014	Supervisor	11	89	544
2014	Non-supervisor	16	84	2529

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Supervisor	87	13	49
2017	Non-supervisor	85	15	494
2014	Supervisor	83	17	57
2014	Non-supervisor	83	17	411

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	64	21	5	7	0	0	3	87	7	43
2017	Non-supervisor	50	34	6	7	2	1	0	85	10	417
2014	Supervisor	56	32	7	3	3	0	0	88	5	47
2014	Non-supervisor	49	32	8	6	3	1	1	83	9	338

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	20	25	27	14	13	2	0	20	80	528
2017	Non-supervisor	27	20	19	13	15	4	1	29	71	2631

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Supervisor	12	407
2017	Non-supervisor	20	1769

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Supervisor	35	407
2017	Non-supervisor	37	1769

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Supervisor	16	407
2017	Non-supervisor	21	1769

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Supervisor	49	407
2017	Non-supervisor	28	1769

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Supervisor	5	407
2017	Non-supervisor	10	1769

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Supervisor	52	407
2017	Non-supervisor	50	1769

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Supervisor	7	43	20	13	7	10	398
2017	Non-supervisor	5	44	20	13	5	13	1730

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	5	16	11	20	35	2	10	24	63	410
2017	Non-supervisor	7	15	16	17	34	2	10	24	58	1783

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	1	5	6	20	59	3	8	6	88	408
2017	Non-supervisor	2	5	10	17	58	2	6	7	82	1779

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Department of Justice Canada by Question 38. Are you a supervisor?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me