2017 Public Service Employee Survey Results for Department of Justice Canada by Question 118. Are you a member of a visible minority group?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 33 48 5 9 4 0 0 81 14 539
2017 Non-visible minority 29 49 4 13 5 0 0 78 18 2593
2014 Visible minority 31 46 5 13 5 0 0 77 18 459
2014 Non-visible minority 28 49 6 14 4 0 0 77 18 2582
2011 Visible minority 39 49 3 6 2 0 0 88 8 542
2011 Non-visible minority 39 45 4 9 3 0 0 85 12 2990
2008 Visible minority 41 43 4 9 3 0 0 84 12 448
2008 Non-visible minority 41 45 3 9 2 0 0 86 11 2796

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 72 20 3 2 2 0 1 93 4 538
2017 Non-visible minority 68 23 4 3 1 0 1 92 4 2587
2014 Visible minority 66 24 3 3 2 0 1 92 6 458
2014 Non-visible minority 66 23 4 4 1 0 1 90 5 2582
2011 Visible minority 75 18 4 1 0 0 2 95 2 542
2011 Non-visible minority 73 19 3 2 1 1 1 93 3 2987
2008 Visible minority 76 17 2 3 1 1 0 94 4 450
2008 Non-visible minority 71 20 3 3 1 1 1 93 4 2793

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 70 14 4 7 3 0 1 86 10 537
2017 Non-visible minority 58 21 6 9 4 0 1 81 13 2594
2014 Visible minority 67 19 4 6 3 0 2 87 9 459
2014 Non-visible minority 57 22 6 8 5 0 1 80 14 2579
2011 Visible minority 68 17 5 5 3 0 2 87 8 543
2011 Non-visible minority 62 20 5 7 4 0 1 83 11 2985
2008 Visible minority 66 19 3 4 4 0 2 88 9 451
2008 Non-visible minority 62 18 5 8 5 0 1 81 13 2795

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 44 35 6 9 6 0 0 79 15 539
2017 Non-visible minority 42 37 6 10 4 0 0 79 15 2593
2014 Visible minority 43 34 8 8 7 0 0 77 15 460
2014 Non-visible minority 42 36 7 9 6 0 0 77 16 2580
2011 Visible minority 43 35 7 10 5 0 0 78 15 536
2011 Non-visible minority 47 35 5 8 4 0 0 82 12 2982

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 32 41 10 12 5 0 0 73 17 539
2017 Non-visible minority 30 43 10 12 4 0 0 74 16 2594
2014 Visible minority 27 43 11 12 7 0 0 70 18 460
2014 Non-visible minority 27 41 12 13 6 0 0 69 20 2581
2011 Visible minority 33 42 10 11 3 0 1 76 14 542
2011 Non-visible minority 35 40 10 10 4 0 1 76 14 2986
2008 Visible minority 28 44 10 12 6 0 1 73 18 450
2008 Non-visible minority 28 45 11 11 5 0 1 73 16 2793

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 41 39 10 5 4 0 0 81 10 537
2017 Non-visible minority 44 40 8 6 3 0 0 84 8 2591
2014 Visible minority 35 38 13 8 5 0 0 73 14 460
2014 Non-visible minority 40 42 9 6 3 0 0 82 9 2581
2011 Visible minority 41 37 10 8 3 0 0 79 11 542
2011 Non-visible minority 46 37 8 7 3 0 0 83 9 2979
2008 Visible minority 36 41 12 7 4 0 0 77 11 451
2008 Non-visible minority 42 41 9 5 3 0 0 83 8 2796

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 47 39 6 4 4 0 0 86 8 538
2017 Non-visible minority 51 36 5 5 3 0 0 88 8 2588
2014 Visible minority 43 37 9 5 6 0 0 80 11 460
2014 Non-visible minority 47 40 6 5 3 0 0 86 8 2581
2011 Visible minority 43 36 8 9 4 0 0 79 12 540
2011 Non-visible minority 50 37 5 5 2 0 0 87 7 2987
2008 Visible minority 44 37 8 6 5 0 0 81 11 450
2008 Non-visible minority 49 40 4 4 2 0 0 89 6 2797

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 45 37 9 6 2 0 0 83 8 538
2017 Non-visible minority 46 38 7 6 2 0 0 85 8 2582
2014 Visible minority 35 40 12 9 4 0 0 76 13 461
2014 Non-visible minority 39 39 11 8 2 0 1 79 10 2580

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 39 34 10 10 7 0 0 73 17 537
2017 Non-visible minority 38 35 10 10 7 0 0 73 17 2589
2014 Visible minority 31 36 13 12 8 1 0 67 20 461
2014 Non-visible minority 33 37 11 11 7 0 1 71 19 2580
2011 Visible minority 36 39 11 8 4 1 1 76 12 543
2011 Non-visible minority 41 37 9 8 5 0 1 78 13 2988

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 20 17 12 13 21 4 13 45 41 535
2017 Non-visible minority 17 13 9 13 28 2 17 37 52 2589
2014 Visible minority 18 16 11 14 26 1 14 40 47 457
2014 Non-visible minority 14 16 10 15 28 2 15 36 52 2580
2011 Visible minority 24 23 12 14 14 3 9 54 32 541
2011 Non-visible minority 22 22 10 14 19 2 12 51 38 2986
2008 Visible minority 19 20 10 12 25 2 12 46 43 451
2008 Non-visible minority 18 16 8 14 29 2 13 40 50 2794

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 33 44 12 6 5 0 1 77 11 536
2017 Non-visible minority 34 45 9 7 4 0 0 80 11 2590
2014 Visible minority 28 42 13 10 7 0 0 71 17 460
2014 Non-visible minority 29 48 11 9 4 0 0 77 13 2580
2011 Visible minority 33 45 11 7 4 0 0 78 11 540
2011 Non-visible minority 35 43 10 8 4 0 0 78 12 2985
2008 Visible minority 35 44 10 7 4 0 0 79 11 449
2008 Non-visible minority 37 43 10 7 3 0 0 80 10 2781

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 27 37 14 10 12 0 0 64 22 535
2017 Non-visible minority 24 37 13 15 11 0 0 61 26 2589
2014 Visible minority 20 36 16 14 15 0 0 56 28 459
2014 Non-visible minority 20 37 15 17 11 0 0 57 28 2578
2011 Visible minority 25 35 18 12 8 0 0 61 21 541
2011 Non-visible minority 26 38 13 13 9 0 0 64 22 2987

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 32 44 11 9 3 0 0 77 12 537
2017 Non-visible minority 28 45 13 10 4 0 0 73 14 2590

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 41 39 10 4 4 1 0 81 8 536
2017 Non-visible minority 37 41 11 7 3 1 0 79 10 2587
2014 Visible minority 34 43 11 7 4 2 0 78 10 460
2014 Non-visible minority 32 41 15 8 3 1 0 74 12 2579
2011 Visible minority 39 41 11 5 3 1 0 81 8 540
2011 Non-visible minority 36 42 11 7 3 1 0 79 10 2980
2008 Visible minority 41 40 11 5 2 1 0 81 8 451
2008 Non-visible minority 42 41 9 5 2 1 0 83 8 2791

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 29 36 13 9 11 1 0 66 21 537
2017 Non-visible minority 26 39 12 13 10 0 0 65 22 2584

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 52 34 8 3 2 0 0 87 5 537
2017 Non-visible minority 52 36 7 3 1 0 0 88 5 2581
2014 Visible minority 56 34 8 2 1 0 0 89 3 461
2014 Non-visible minority 57 32 8 2 1 0 0 89 3 2581
2011 Visible minority 56 32 10 2 0 0 0 88 2 543
2011 Non-visible minority 58 32 6 2 1 0 0 90 4 2989

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 26 41 15 10 8 0 0 67 18 536
2017 Non-visible minority 25 40 12 14 8 1 0 65 22 2578
2014 Visible minority 16 41 14 15 13 0 0 57 29 460
2014 Non-visible minority 16 39 14 19 12 0 0 56 30 2581
2011 Visible minority 28 39 15 11 6 0 0 68 17 542
2011 Non-visible minority 29 41 12 11 7 1 0 70 18 2983

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 33 34 17 9 6 0 1 68 15 536
2017 Non-visible minority 30 37 16 11 6 0 0 67 17 2578
2014 Visible minority 24 38 16 12 10 1 0 62 22 460
2014 Non-visible minority 23 37 16 14 9 0 0 61 23 2582

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 33 36 14 10 7 1 0 69 17 537
2017 Non-visible minority 28 39 14 12 6 0 0 67 19 2579
2014 Visible minority 25 38 15 11 10 0 0 64 21 459
2014 Non-visible minority 24 39 15 14 7 0 0 63 21 2581
2011 Visible minority 31 44 13 7 3 1 1 76 11 540
2011 Non-visible minority 36 41 10 9 4 0 0 77 13 2985

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 41 37 13 5 3 0 1 78 9 537
2017 Non-visible minority 39 42 9 7 3 0 0 81 10 2574
2014 Visible minority 39 38 11 6 6 0 0 77 12 460
2014 Non-visible minority 35 43 11 7 3 0 0 79 10 2578
2011 Visible minority 41 41 9 6 3 0 0 82 9 543
2011 Non-visible minority 41 41 9 6 2 0 0 83 9 2987
2008 Visible minority 39 44 9 5 3 0 0 83 8 450
2008 Non-visible minority 42 42 7 6 2 0 0 85 8 2792

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 31 38 18 7 5 0 1 70 11 539
2017 Non-visible minority 25 36 20 12 7 0 0 61 18 2591
2014 Visible minority 27 36 21 9 5 0 1 65 14 459
2014 Non-visible minority 23 36 23 11 8 0 0 59 18 2582
2011 Visible minority 28 38 21 9 3 0 0 67 12 540
2011 Non-visible minority 28 35 21 9 6 0 0 63 16 2984
2008 Visible minority 23 34 26 12 5 0 0 57 17 450
2008 Non-visible minority 20 32 25 14 10 0 0 52 23 2795

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 10 19 35 20 10 1 4 32 31 530
2017 Non-visible minority 8 23 40 19 8 1 2 27 31 2581
2014 Visible minority 9 22 39 16 7 2 4 25 34 460
2014 Non-visible minority 8 26 38 19 6 1 2 26 35 2576
2011 Visible minority 6 23 34 19 11 2 5 32 31 538
2011 Non-visible minority 7 20 37 22 10 1 3 33 28 2984
2008 Visible minority 9 19 38 21 8 3 3 31 29 449
2008 Non-visible minority 7 24 37 21 8 1 2 30 32 2794

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 9 16 23 26 17 4 5 48 27 529
2017 Non-visible minority 7 15 28 27 16 4 3 46 23 2577
2014 Visible minority 9 16 32 23 13 3 4 39 26 459
2014 Non-visible minority 9 18 31 25 12 2 3 39 28 2574
2011 Visible minority 6 10 24 30 17 6 9 54 18 539
2011 Non-visible minority 6 11 24 31 21 3 4 56 18 2980
2008 Visible minority 7 11 24 35 15 4 4 55 19 448
2008 Non-visible minority 5 14 28 30 18 3 3 51 20 2791

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 14 20 29 20 10 2 5 32 36 534
2017 Non-visible minority 17 22 32 17 8 2 3 26 40 2578
2014 Visible minority 18 26 31 13 6 2 4 20 47 457
2014 Non-visible minority 20 25 30 16 6 1 2 22 47 2580
2011 Visible minority 13 19 32 17 9 4 6 29 35 538
2011 Non-visible minority 13 21 32 18 11 1 4 31 36 2983
2008 Visible minority 13 23 33 19 6 3 3 27 38 449
2008 Non-visible minority 11 22 33 20 9 1 3 30 35 2788

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 7 16 33 25 13 1 6 40 24 527
2017 Non-visible minority 9 22 37 21 8 1 2 30 32 2577
2014 Visible minority 8 18 39 23 7 1 4 32 28 453
2014 Non-visible minority 10 21 39 20 7 0 1 28 32 2564
2011 Visible minority 5 15 36 27 10 3 5 39 21 535
2011 Non-visible minority 7 17 38 25 11 0 2 37 24 2973
2008 Visible minority 6 16 41 23 9 2 3 34 23 446
2008 Non-visible minority 7 19 41 23 9 0 2 32 26 2787

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 17 21 23 19 13 2 5 34 41 530
2017 Non-visible minority 18 27 28 14 9 1 2 24 47 2573
2014 Visible minority 23 28 25 13 6 1 4 20 54 457
2014 Non-visible minority 24 30 27 12 5 1 2 17 55 2576
2011 Visible minority 13 18 31 17 11 2 7 31 34 541
2011 Non-visible minority 14 21 30 19 11 1 4 31 37 2980
2008 Visible minority 11 19 35 18 10 2 5 31 32 444
2008 Non-visible minority 11 23 31 21 11 1 3 33 35 2784

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 10 16 26 20 14 7 6 40 30 532
2017 Non-visible minority 9 20 28 23 13 2 4 39 31 2581
2014 Visible minority 11 14 32 21 13 3 6 38 27 456
2014 Non-visible minority 9 16 32 26 12 2 4 40 26 2573
2011 Visible minority 8 15 26 22 14 6 10 43 27 538
2011 Non-visible minority 7 15 27 26 18 2 5 47 24 2975
2008 Visible minority 9 21 28 23 11 3 5 36 33 451
2008 Non-visible minority 10 22 31 21 12 2 3 34 34 2792

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 14 21 27 17 10 6 5 31 39 532
2017 Non-visible minority 16 24 33 13 8 3 2 22 42 2578
2014 Visible minority 17 24 31 15 4 3 5 21 45 459
2014 Non-visible minority 20 25 32 12 6 2 2 19 48 2573
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 71 15 5 3 3 0 2 88 6 537
2017 Non-visible minority 67 18 5 5 2 0 2 87 7 2590
2014 Visible minority 73 16 4 2 2 0 2 91 5 460
2014 Non-visible minority 70 16 4 4 2 0 3 89 7 2580
2011 Visible minority 68 19 4 3 1 0 3 91 5 538
2011 Non-visible minority 69 17 4 5 2 0 3 88 7 2984
2008 Visible minority 70 14 4 3 4 1 4 88 7 448
2008 Non-visible minority 68 15 4 5 3 0 4 87 8 2794

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 25 26 18 10 10 6 4 57 23 536
2017 Non-visible minority 22 28 17 13 9 7 4 56 25 2590
2014 Visible minority 26 26 18 12 11 4 2 56 25 460
2014 Non-visible minority 27 29 16 12 7 6 3 62 21 2583

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 36 30 10 11 10 3 0 68 22 536
2017 Non-visible minority 35 33 12 11 8 2 0 69 19 2591
2014 Visible minority 34 26 15 12 10 2 0 61 23 460
2014 Non-visible minority 38 33 9 11 7 1 0 72 18 2582

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 30 30 15 13 9 3 1 62 22 537
2017 Non-visible minority 29 37 14 13 5 1 0 67 19 2588
2014 Visible minority 24 38 14 12 7 3 0 65 20 461
2014 Non-visible minority 29 42 12 12 3 1 0 73 15 2582
2011 Visible minority 29 35 11 15 6 4 1 66 22 542
2011 Non-visible minority 33 39 10 12 4 2 0 73 17 2986
2008 Visible minority 34 30 12 11 9 4 0 67 20 452
2008 Non-visible minority 34 40 10 10 4 2 0 75 15 2791

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 20 21 14 15 14 15 1 49 34 538
2017 Non-visible minority 23 26 14 14 10 11 1 57 28 2585
2014 Visible minority 19 25 15 13 17 10 1 49 34 460
2014 Non-visible minority 27 26 15 13 7 12 1 60 23 2583
2011 Visible minority 25 24 17 12 11 12 1 55 25 541
2011 Non-visible minority 32 25 12 11 8 11 1 65 21 2984
2008 Visible minority 26 23 13 11 14 12 0 56 29 451
2008 Non-visible minority 33 27 12 10 8 10 0 66 21 2789

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 12 14 16 17 17 23 1 34 45 538
2017 Non-visible minority 9 19 16 21 13 20 2 35 44 2587
2014 Visible minority 9 17 17 20 17 17 3 33 46 459
2014 Non-visible minority 8 19 17 21 13 19 2 35 43 2583

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 39 39 7 9 4 1 0 79 14 537
2017 Non-visible minority 43 39 7 7 3 0 0 82 11 2582
2014 Visible minority 34 45 9 8 4 0 0 79 12 461
2014 Non-visible minority 42 40 8 7 2 0 0 83 9 2583
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 37 37 12 6 6 0 1 75 13 537
2017 Non-visible minority 35 37 12 10 6 1 0 73 16 2587
2014 Visible minority 39 34 12 9 6 0 0 73 15 461
2014 Non-visible minority 35 37 12 10 6 0 0 72 16 2583
2011 Visible minority 36 35 12 7 7 1 1 72 15 543
2011 Non-visible minority 34 37 11 10 7 0 0 72 17 2985
2008 Visible minority 32 36 12 13 5 1 2 69 19 451
2008 Non-visible minority 31 36 13 11 7 1 1 68 19 2793

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 46 29 11 4 6 2 1 78 10 538
2017 Non-visible minority 45 30 12 6 4 3 0 77 11 2590
2014 Visible minority 44 26 13 7 6 2 1 73 14 460
2014 Non-visible minority 45 28 12 7 4 2 1 76 12 2581
2011 Visible minority 40 33 12 7 5 2 1 75 13 541
2011 Non-visible minority 45 30 11 7 5 2 1 77 12 2986
2008 Visible minority 38 29 14 8 6 5 1 71 15 450
2008 Non-visible minority 43 29 12 8 5 3 1 75 13 2794

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 43 32 11 7 7 0 1 76 13 537
2017 Non-visible minority 40 33 11 10 5 1 0 74 15 2589
2014 Visible minority 41 32 12 9 5 0 0 73 14 460
2014 Non-visible minority 40 34 10 10 5 1 0 74 15 2580
2011 Visible minority 39 33 11 9 6 1 1 73 16 541
2011 Non-visible minority 38 33 11 10 6 1 0 73 17 2979
2008 Visible minority 33 33 11 14 6 2 1 67 21 452
2008 Non-visible minority 36 35 10 10 7 1 1 72 17 2792

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 80 12 2 2 2 0 2 94 3 536
2017 Non-visible minority 81 11 3 2 2 0 2 94 3 2583
2014 Visible minority 81 12 2 1 2 0 3 95 3 460
2014 Non-visible minority 80 11 3 2 2 0 3 93 4 2582
2011 Visible minority 78 13 3 2 2 0 3 94 3 539
2011 Non-visible minority 79 11 4 2 1 0 2 93 3 2986
2008 Visible minority 81 9 3 2 1 0 3 93 4 448
2008 Non-visible minority 81 8 3 2 2 1 4 93 4 2792

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 52 22 6 7 3 6 4 82 11 536
2017 Non-visible minority 50 26 7 6 4 4 3 81 12 2588
2014 Visible minority 53 22 7 4 8 3 3 80 13 460
2014 Non-visible minority 50 25 8 5 4 4 4 81 10 2583
2011 Visible minority 45 32 6 5 7 3 3 81 12 541
2011 Non-visible minority 48 27 8 6 6 2 3 79 12 2989

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 54 25 6 8 6 1 1 80 14 536
2017 Non-visible minority 51 29 8 7 5 1 0 81 11 2583

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 54 22 11 5 6 2 1 78 11 537
2017 Non-visible minority 54 25 10 5 4 1 0 81 10 2586

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 51 25 11 4 8 0 1 77 12 535
2017 Non-visible minority 48 28 11 7 5 0 0 77 12 2577
2014 Visible minority 47 28 9 8 7 1 0 76 15 459
2014 Non-visible minority 47 29 10 8 5 0 0 77 13 2580
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 35 36 13 9 2 0 6 76 11 65
2017 Non-visible minority 25 37 12 11 4 4 7 69 17 456
2014 Visible minority 16 40 21 6 8 4 5 61 15 52
2014 Non-visible minority 26 36 14 12 5 3 5 67 18 483

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 34 28 16 8 6 8 0 68 15 538
2017 Non-visible minority 29 32 16 8 6 10 0 68 15 2587
2014 Visible minority 27 29 18 11 8 7 0 59 21 460
2014 Non-visible minority 26 34 17 9 4 10 0 67 14 2581
2011 Visible minority 29 26 17 9 7 11 1 62 18 540
2011 Non-visible minority 32 32 16 7 5 7 0 70 13 2987

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 29 30 15 12 11 3 0 61 24 538
2017 Non-visible minority 23 32 18 14 10 3 0 57 25 2591
2014 Visible minority 21 30 20 14 12 2 0 52 28 461
2014 Non-visible minority 18 33 19 17 11 2 0 53 28 2581
2011 Visible minority 24 30 19 11 12 3 1 56 24 540
2011 Non-visible minority 23 33 18 13 10 3 0 58 23 2982
2008 Visible minority 25 27 17 14 12 5 0 55 27 452
2008 Non-visible minority 23 34 19 13 9 2 0 58 23 2787

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 22 27 18 15 11 8 0 52 28 537
2017 Non-visible minority 15 29 20 17 11 7 0 47 31 2586
2014 Visible minority 14 28 22 17 13 6 0 45 31 459
2014 Non-visible minority 12 27 21 21 12 6 0 42 35 2578
2011 Visible minority 15 29 18 18 10 9 1 50 30 540
2011 Non-visible minority 13 32 19 17 9 9 0 50 28 2984
2008 Visible minority 17 25 18 16 11 12 0 48 31 451
2008 Non-visible minority 12 32 20 18 8 10 0 49 28 2791

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 25 24 18 13 14 7 0 52 29 536
2017 Non-visible minority 19 28 18 14 14 8 0 50 30 2589
2014 Visible minority 16 21 22 19 16 7 0 40 37 461
2014 Non-visible minority 15 25 18 20 15 8 0 43 38 2579
2011 Visible minority 17 31 13 13 12 13 1 56 29 538
2011 Non-visible minority 18 31 16 15 12 9 0 54 29 2985
2008 Visible minority 18 26 16 11 14 14 0 51 30 451
2008 Non-visible minority 17 31 17 15 10 10 0 53 28 2792

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 22 25 20 16 13 4 0 49 30 536
2017 Non-visible minority 15 31 18 20 12 4 0 47 34 2582
2014 Visible minority 15 28 21 20 12 3 0 44 33 460
2014 Non-visible minority 12 28 19 22 15 3 0 41 39 2581
2011 Visible minority 17 35 16 15 11 6 1 55 28 537
2011 Non-visible minority 15 35 17 18 10 4 0 52 30 2979
2008 Visible minority 16 37 15 16 12 4 0 55 30 451
2008 Non-visible minority 17 39 15 17 8 4 0 58 26 2792
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 27 40 17 9 5 2 0 69 14 538
2017 Non-visible minority 22 42 18 13 5 1 0 65 18 2579
2014 Visible minority 19 40 21 10 8 2 0 60 18 461
2014 Non-visible minority 16 38 22 14 7 3 0 56 22 2580
2011 Visible minority 23 41 19 9 4 3 0 67 14 538
2011 Non-visible minority 23 40 18 12 4 3 0 64 17 2986

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 45 34 11 3 2 4 1 83 5 536
2017 Non-visible minority 41 41 11 2 1 4 0 85 4 2574
2014 Visible minority 40 38 12 4 1 5 0 82 6 460
2014 Non-visible minority 42 37 11 4 1 5 0 84 5 2583
2011 Visible minority 35 38 12 6 2 7 1 79 9 539
2011 Non-visible minority 43 37 11 3 1 4 1 84 5 2982

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 38 35 10 6 5 4 2 77 12 535
2017 Non-visible minority 37 36 11 8 4 3 1 76 13 2578
2014 Visible minority 36 36 12 8 5 2 1 74 13 460
2014 Non-visible minority 40 36 10 7 4 3 1 79 11 2583
2011 Visible minority 32 32 14 9 6 6 1 69 16 539
2011 Non-visible minority 39 34 10 8 5 4 1 76 14 2983
2008 Visible minority 26 34 12 12 9 5 1 64 23 452
2008 Non-visible minority 33 36 10 11 5 4 1 73 17 2791

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 26 34 19 9 5 6 1 64 16 536
2017 Non-visible minority 28 33 18 11 5 4 1 64 17 2585
2014 Visible minority 27 32 19 10 7 4 1 62 18 458
2014 Non-visible minority 29 35 17 9 5 4 1 67 15 2581
2011 Visible minority 20 30 16 16 8 8 2 56 26 541
2011 Non-visible minority 22 37 18 11 6 5 1 63 18 2988

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 18 17 16 14 18 13 4 41 39 534
2017 Non-visible minority 13 17 18 16 18 14 4 36 42 2585
2014 Visible minority 11 18 19 14 24 11 3 33 44 458
2014 Non-visible minority 12 18 18 18 18 14 3 36 43 2581
2011 Visible minority 11 17 16 18 17 15 6 36 44 542
2011 Non-visible minority 13 18 18 17 14 16 4 39 39 2990

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 61 19 8 4 3 1 4 84 7 537
2017 Non-visible minority 59 22 7 6 2 1 3 85 8 2589
2014 Visible minority 60 21 6 3 3 2 4 87 6 459
2014 Non-visible minority 57 23 7 5 3 1 3 85 8 2582

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 67 22 3 3 1 1 2 93 4 536
2017 Non-visible minority 67 22 4 2 1 2 2 93 3 2584
2014 Visible minority 68 21 4 1 1 2 2 94 2 461
2014 Non-visible minority 64 23 4 3 1 2 2 92 4 2583
2011 Visible minority 64 24 6 2 0 2 2 92 2 540
2011 Non-visible minority 69 19 5 2 1 2 2 92 3 2988
2008 Visible minority 65 22 5 3 1 2 2 90 4 449
2008 Non-visible minority 64 21 7 3 1 2 2 89 4 2791

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 28 31 14 15 11 3 0 60 26 538
2017 Non-visible minority 21 34 15 16 12 2 0 57 28 2577
2014 Visible minority 20 32 14 16 15 2 0 53 33 459
2014 Non-visible minority 17 32 15 18 15 2 0 50 34 2579
2011 Visible minority 28 32 13 12 12 2 0 62 25 541
2011 Non-visible minority 26 36 13 13 11 1 0 62 25 2989
2008 Visible minority 22 30 14 17 14 2 1 54 32 449
2008 Non-visible minority 20 36 17 15 10 1 0 58 25 2789

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 18 22 13 17 26 4 1 42 44 539
2017 Non-visible minority 14 22 13 20 27 3 2 38 49 2590
2014 Visible minority 10 18 11 20 38 2 2 29 60 461
2014 Non-visible minority 9 17 11 22 36 2 2 27 61 2582
2011 Visible minority 12 20 13 22 29 2 2 34 53 540
2011 Non-visible minority 11 20 12 22 32 2 1 32 55 2987
2008 Visible minority 12 30 14 16 27 2 1 43 43 447
2008 Non-visible minority 14 30 13 21 21 2 1 44 42 2783

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 18 31 24 11 9 7 1 53 22 537
2017 Non-visible minority 16 35 22 13 7 5 0 55 22 2585

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 35 31 15 7 8 4 1 69 15 535
2017 Non-visible minority 35 39 15 4 2 5 0 78 7 2589
2014 Visible minority 35 33 14 7 10 2 0 69 17 460
2014 Non-visible minority 37 38 14 4 2 6 0 80 5 2580

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 35 34 14 7 7 3 0 71 14 537
2017 Non-visible minority 32 41 14 7 3 3 0 75 11 2582
2014 Visible minority 33 35 13 9 8 2 0 70 17 461
2014 Non-visible minority 36 38 14 6 2 3 0 77 9 2581
2011 Visible minority 30 36 15 8 8 3 0 68 17 540
2011 Non-visible minority 34 40 13 6 4 3 0 76 10 2988

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 44 33 10 7 5 1 0 78 12 539
2017 Non-visible minority 39 39 10 7 4 0 0 79 11 2584
2014 Visible minority 41 36 11 6 6 0 0 77 12 461
2014 Non-visible minority 38 39 11 8 4 0 0 77 11 2578
2011 Visible minority 39 35 11 7 6 1 0 75 13 541
2011 Non-visible minority 41 38 9 7 4 0 0 80 11 2971
2008 Visible minority 37 36 11 8 8 1 0 74 16 452
2008 Non-visible minority 38 39 10 7 6 0 0 78 12 2786

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 36 30 16 8 8 1 0 67 17 537
2017 Non-visible minority 30 34 18 11 6 1 0 65 17 2587
2014 Visible minority 25 34 18 12 10 1 0 60 22 459
2014 Non-visible minority 22 37 19 14 8 1 0 59 22 2582
2011 Visible minority 30 37 19 8 5 1 0 68 13 537
2011 Non-visible minority 34 36 15 10 6 1 0 70 15 2983

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 35 34 14 9 8 0 0 69 17 539
2017 Non-visible minority 29 37 15 13 6 0 0 67 18 2586
2014 Visible minority 25 33 19 11 11 1 0 59 22 460
2014 Non-visible minority 21 39 18 14 8 0 0 60 22 2581
2011 Visible minority 29 39 15 11 5 1 1 69 16 539
2011 Non-visible minority 33 37 13 11 6 0 0 70 17 2983
2008 Visible minority 31 36 15 10 7 0 0 68 17 451
2008 Non-visible minority 32 41 12 10 4 0 0 73 15 2794

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 31 24 16 11 11 6 1 60 23 536
2017 Non-visible minority 27 26 18 13 8 6 2 57 23 2588
2014 Visible minority 24 25 18 13 15 4 1 52 29 460
2014 Non-visible minority 25 27 18 14 9 6 1 56 24 2583
2011 Visible minority 30 25 19 12 10 4 1 57 22 538
2011 Non-visible minority 32 25 17 11 8 6 2 62 20 2985
2008 Visible minority 26 23 17 13 13 6 2 54 28 451
2008 Non-visible minority 32 30 15 12 6 4 1 66 18 2793
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Visible minority 21 40 39 537
2017 Non-visible minority 24 39 37 2591
2014 Visible minority 24 33 43 459
2014 Non-visible minority 22 41 37 2582
2011 Visible minority 23 39 38 543
2011 Non-visible minority 22 43 35 2991

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Visible minority 2 23 46 16 11 3 113
2017 Non-visible minority 18 26 33 12 6 6 631
2014 Visible minority 6 34 40 9 9999 11 111
2014 Non-visible minority 14 30 30 15 9999 11 586
2011 Visible minority 4 33 37 12 9999 13 128
2011 Non-visible minority 14 29 34 15 9999 7 675
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Visible minority 15 85 537
2017 Non-visible minority 18 82 2590
2014 Visible minority 20 80 460
2014 Non-visible minority 15 85 2576

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Visible minority 58 79
2017 Non-visible minority 48 479
2014 Visible minority 56 89
2014 Non-visible minority 51 369

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Visible minority 67 79
2017 Non-visible minority 61 479
2014 Visible minority 61 89
2014 Non-visible minority 60 369

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 6 479
2014 Visible minority 6 89
2014 Non-visible minority 5 369

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Visible minority 0 79
2017 Non-visible minority 0 479
2014 Visible minority 0 89
2014 Non-visible minority 0 369

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Visible minority 7 79
2017 Non-visible minority 11 479
2014 Visible minority 7 89
2014 Non-visible minority 8 369

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Visible minority 8 79
2017 Non-visible minority 4 479
2014 Visible minority 0 89
2014 Non-visible minority 2 369

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 3 479
2014 Non-visible minority 2 369

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Visible minority 44 79
2017 Non-visible minority 44 479
2014 Visible minority 50 87
2014 Non-visible minority 38 369

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Visible minority 49 79
2017 Non-visible minority 38 479
2014 Visible minority 42 87
2014 Non-visible minority 40 369

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Visible minority 51 79
2017 Non-visible minority 43 479
2014 Visible minority 36 87
2014 Non-visible minority 39 369

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Visible minority 36 79
2017 Non-visible minority 41 479
2014 Visible minority 40 87
2014 Non-visible minority 44 369

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Visible minority 32 79
2017 Non-visible minority 28 479
2014 Visible minority 32 87
2014 Non-visible minority 32 369

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Visible minority 56 79
2017 Non-visible minority 58 479
2014 Visible minority 60 87
2014 Non-visible minority 55 369

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Visible minority 28 79
2017 Non-visible minority 33 479
2014 Visible minority 47 87
2014 Non-visible minority 40 369

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 Visible minority 0 79
2014 Visible minority 0 87

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 Visible minority 13 79
2017 Non-visible minority 8 479
2014 Visible minority 6 87
2014 Non-visible minority 6 369

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 Visible minority 10 79
2017 Non-visible minority 10 479
2014 Visible minority 8 87
2014 Non-visible minority 10 369

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Visible minority 56 79
2017 Non-visible minority 43 479
2014 Visible minority 47 87
2014 Non-visible minority 45 369

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Visible minority 24 79
2017 Non-visible minority 29 479
2014 Visible minority 35 87
2014 Non-visible minority 26 369

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Visible minority 15 79
2017 Non-visible minority 12 479
2014 Visible minority 15 87
2014 Non-visible minority 15 369

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 54 79
2017 Non-visible minority 53 479
2014 Visible minority 61 89
2014 Non-visible minority 52 368

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 30 79
2017 Non-visible minority 27 479
2014 Visible minority 31 89
2014 Non-visible minority 29 368

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 8 479
2014 Visible minority 12 89
2014 Non-visible minority 9 368

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 17 79
2017 Non-visible minority 11 479
2014 Visible minority 20 89
2014 Non-visible minority 15 368

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 11 79
2017 Non-visible minority 9 479
2014 Visible minority 13 89
2014 Non-visible minority 10 368

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 2 479
2014 Visible minority 6 89
2014 Non-visible minority 4 368

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 17 79
2017 Non-visible minority 12 479
2014 Visible minority 5 89
2014 Non-visible minority 10 368

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Visible minority 14 79
2017 Non-visible minority 11 479
2014 Visible minority 9 89
2014 Non-visible minority 10 368

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 26 79
2017 Non-visible minority 28 479
2014 Visible minority 29 89
2014 Non-visible minority 27 368

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 9 76
2017 Non-visible minority 11 466
2014 Visible minority 11 83
2014 Non-visible minority 10 352

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 20 76
2017 Non-visible minority 17 466
2014 Visible minority 10 83
2014 Non-visible minority 16 352

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 9 466
2014 Visible minority 8 83
2014 Non-visible minority 8 352

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 9 76
2017 Non-visible minority 8 466
2014 Non-visible minority 6 352

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 9 76
2017 Non-visible minority 10 466
2014 Visible minority 16 83
2014 Non-visible minority 11 352

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 12 76
2017 Non-visible minority 9 466
2014 Visible minority 8 83
2014 Non-visible minority 7 352

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 12 76
2017 Non-visible minority 16 466
2014 Visible minority 8 83
2014 Non-visible minority 8 352

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 14 76
2017 Non-visible minority 7 466
2014 Visible minority 9 83
2014 Non-visible minority 5 352

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 12 76
2017 Non-visible minority 12 466
2014 Visible minority 14 83
2014 Non-visible minority 14 352

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Visible minority 35 76
2017 Non-visible minority 29 466
2014 Visible minority 35 83
2014 Non-visible minority 24 352

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 11 76
2017 Non-visible minority 13 466
2014 Visible minority 7 83
2014 Non-visible minority 11 352

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Visible minority 54 76
2017 Non-visible minority 50 466
2014 Visible minority 44 83
2014 Non-visible minority 49 352

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 1 466

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 50 76
2017 Non-visible minority 55 466
2014 Visible minority 60 83
2014 Non-visible minority 57 352

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 0 76

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Visible minority 13 76
2017 Non-visible minority 13 466
2014 Visible minority 22 83
2014 Non-visible minority 13 352

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Visible minority 94 6 81
2017 Non-visible minority 91 9 475

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 15 10 19 8 7 34 8 43 25 538
2017 Non-visible minority 12 13 20 7 7 35 7 42 24 2594
2014 Visible minority 10 13 17 9 8 33 9 40 30 459
2014 Non-visible minority 11 13 19 7 6 37 7 43 23 2581

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 25 22 21 7 7 16 2 58 17 537
2017 Non-visible minority 23 29 19 8 5 15 1 62 16 2584
2014 Visible minority 19 24 20 9 8 17 2 54 21 460
2014 Non-visible minority 22 28 20 6 4 19 1 62 13 2579
2011 Visible minority 26 35 18 8 4 9 1 68 13 538
2011 Non-visible minority 33 33 15 6 4 10 0 73 10 2977
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 22 44 11 8 4 3 9 75 13 538
2017 Non-visible minority 21 47 9 8 2 1 10 78 11 2589
2014 Visible minority 18 50 12 9 2 3 7 76 11 461
2014 Non-visible minority 19 49 10 8 2 1 12 78 11 2582
2011 Visible minority 17 47 15 11 4 2 5 69 16 538
2011 Non-visible minority 19 48 9 9 3 1 10 76 13 2985
2008 Visible minority 14 37 11 9 6 3 20 66 19 452
2008 Non-visible minority 15 29 8 6 5 2 35 70 17 2797

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 9 17 21 10 6 27 9 41 26 536
2017 Non-visible minority 6 14 20 11 8 29 11 34 32 2583
2014 Visible minority 6 19 24 10 9 22 10 37 28 460
2014 Non-visible minority 5 16 22 12 8 25 12 34 31 2578
2011 Visible minority 6 18 23 13 9 23 8 35 32 539
2011 Non-visible minority 5 15 20 13 11 25 11 31 37 2983

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 35 27 11 2 2 14 8 80 6 539
2017 Non-visible minority 32 27 13 3 2 12 10 76 7 2590
2014 Visible minority 31 30 14 4 3 12 7 75 8 461
2014 Non-visible minority 29 29 15 4 1 10 11 75 7 2579
2011 Visible minority 29 31 17 3 2 12 6 72 7 540
2011 Non-visible minority 31 28 13 4 2 12 10 75 8 2990
2008 Visible minority 20 23 13 4 4 16 20 67 13 452
2008 Non-visible minority 20 20 9 2 2 12 35 74 8 2792

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 26 29 13 3 3 19 8 75 8 535
2017 Non-visible minority 25 26 16 5 3 16 9 68 11 2583
2014 Visible minority 22 29 18 6 4 15 6 64 13 461
2014 Non-visible minority 20 28 17 6 2 16 11 66 11 2578
2011 Visible minority 23 30 18 5 4 16 5 66 11 538
2011 Non-visible minority 24 28 15 6 3 14 10 68 12 2980
2008 Visible minority 20 19 15 4 6 17 19 60 17 450
2008 Non-visible minority 19 19 11 5 4 10 31 65 16 2790
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Visible minority 14 86 537
2017 Non-visible minority 7 93 2585
2014 Visible minority 14 86 460
2014 Non-visible minority 5 95 2578

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 Visible minority 46 73
2017 Non-visible minority 23 187
2014 Visible minority 41 59
2014 Non-visible minority 36 130

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Visible minority 71 73
2017 Non-visible minority 85 187
2014 Visible minority 76 59
2014 Non-visible minority 81 130

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Visible minority 0 73
2014 Visible minority 0 59
2014 Non-visible minority 0 130

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Visible minority 12 73
2017 Non-visible minority 11 187
2014 Visible minority 11 59
2014 Non-visible minority 7 130

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 4 187

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Visible minority 8 73
2017 Non-visible minority 4 187
2014 Non-visible minority 7 130

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 Visible minority 58 74
2017 Non-visible minority 6 188
2014 Visible minority 51 60
2014 Non-visible minority 9 130

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 Visible minority 37 74
2017 Non-visible minority 10 188
2014 Visible minority 33 60
2014 Non-visible minority 9 130

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 Visible minority 38 74
2017 Non-visible minority 3 188
2014 Visible minority 26 60

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 Visible minority 11 74
2017 Non-visible minority 3 188
2014 Non-visible minority 6 130

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 Visible minority 21 74
2017 Non-visible minority 28 188
2014 Visible minority 20 60
2014 Non-visible minority 25 130

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 Visible minority 15 74
2017 Non-visible minority 35 188
2014 Visible minority 24 60
2014 Non-visible minority 31 130

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 Visible minority 0 74
2017 Non-visible minority 4 188
2014 Visible minority 0 60
2014 Non-visible minority 5 130

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 3 188

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 8 188
2014 Visible minority 8 60
2014 Non-visible minority 6 130

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 Visible minority 6 74
2017 Non-visible minority 29 188
2014 Visible minority 17 60
2014 Non-visible minority 26 130

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 Visible minority 0 74
2017 Non-visible minority 0 188

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 Visible minority 8 74
2017 Non-visible minority 18 188
2014 Visible minority 11 60
2014 Non-visible minority 18 130

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 0 188
2014 Visible minority 0 60
2014 Non-visible minority 0 130

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Visible minority 13 74
2017 Non-visible minority 11 188
2014 Visible minority 14 60
2014 Non-visible minority 27 130

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 25 74
2017 Non-visible minority 23 188
2014 Visible minority 19 60
2014 Non-visible minority 23 129

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 10 74
2017 Non-visible minority 11 188
2014 Visible minority 10 60
2014 Non-visible minority 16 129

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 0 74
2017 Non-visible minority 6 188
2014 Non-visible minority 4 129

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 7 74
2017 Non-visible minority 13 188
2014 Visible minority 9 60
2014 Non-visible minority 14 129

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 7 188
2014 Non-visible minority 5 129

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 8 74
2017 Non-visible minority 8 188
2014 Non-visible minority 4 129

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 7 188
2014 Non-visible minority 7 129

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 60 74
2017 Non-visible minority 58 188
2014 Visible minority 70 60
2014 Non-visible minority 58 129

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 7 72
2017 Non-visible minority 7 184

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 11 72
2017 Non-visible minority 11 184
2014 Visible minority 14 57
2014 Non-visible minority 11 120

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 3 184

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 0 72
2017 Non-visible minority 3 184
2014 Non-visible minority 0 120

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 4 184

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 7 72
2017 Non-visible minority 3 184

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 11 72
2017 Non-visible minority 9 184
2014 Non-visible minority 9 120

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 9 184
2014 Visible minority 10 57
2014 Non-visible minority 6 120

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 9 184
2014 Non-visible minority 11 120

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Visible minority 22 72
2017 Non-visible minority 24 184
2014 Visible minority 28 57
2014 Non-visible minority 29 120

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 7 72
2017 Non-visible minority 13 184
2014 Visible minority 10 57
2014 Non-visible minority 7 120

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Visible minority 46 72
2017 Non-visible minority 50 184
2014 Visible minority 38 57
2014 Non-visible minority 47 120

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 61 72
2017 Non-visible minority 66 184
2014 Visible minority 72 57
2014 Non-visible minority 74 120

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Visible minority 15 72
2017 Non-visible minority 10 184
2014 Visible minority 18 57
2014 Non-visible minority 12 120

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Visible minority 86 14 76
2017 Non-visible minority 92 8 188

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 14 11 18 5 6 37 8 47 20 537
2017 Non-visible minority 13 13 21 3 3 42 7 49 11 2582
2014 Visible minority 9 15 17 7 7 38 7 45 25 460
2014 Non-visible minority 11 12 20 3 2 45 7 48 10 2581

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 27 24 16 6 6 17 4 65 15 534
2017 Non-visible minority 28 30 18 4 3 17 1 70 8 2580
2014 Visible minority 20 26 18 7 7 20 2 59 18 460
2014 Non-visible minority 25 29 18 3 2 22 1 70 6 2579
2011 Visible minority 31 34 14 5 4 12 0 73 10 541
2011 Non-visible minority 39 34 12 3 1 11 0 82 5 2979
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 12 23 23 16 23 1 3 36 40 538
2017 Non-visible minority 15 24 24 15 22 0 1 39 37 2584

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 16 19 30 18 14 1 2 36 33 537
2017 Non-visible minority 10 22 30 23 14 0 0 33 38 2586

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 22 27 23 14 10 1 3 51 25 536
2017 Non-visible minority 14 28 28 18 11 0 1 43 29 2580

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 19 19 22 15 19 3 3 41 36 536
2017 Non-visible minority 14 22 26 19 16 1 1 37 36 2583

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 35 20 19 9 8 2 8 60 19 535
2017 Non-visible minority 26 26 21 12 10 0 5 55 23 2584

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 24 21 24 14 14 1 2 46 29 536
2017 Non-visible minority 19 28 27 17 9 0 0 47 26 2581

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 24 30 23 10 9 1 3 56 19 537
2017 Non-visible minority 22 33 24 13 7 1 1 55 20 2582

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 24 30 22 13 6 1 3 57 20 535
2017 Non-visible minority 19 33 26 14 6 1 1 53 21 2582

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 27 30 21 10 8 1 3 59 19 537
2017 Non-visible minority 27 36 21 10 5 1 1 63 15 2583

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 29 27 21 12 6 2 2 59 18 536
2017 Non-visible minority 25 31 23 13 6 1 1 57 19 2573

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 52 26 11 5 4 1 2 79 9 534
2017 Non-visible minority 54 25 13 5 2 0 1 80 7 2589

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 61 14 9 4 6 1 4 79 11 536
2017 Non-visible minority 71 13 6 4 3 1 3 87 7 2588

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 49 25 14 5 4 1 2 77 9 536
2017 Non-visible minority 51 31 10 4 2 0 2 84 6 2583

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 52 19 12 7 6 1 3 74 13 536
2017 Non-visible minority 58 20 10 6 4 0 2 80 10 2591

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 51 15 6 3 2 1 22 86 6 534
2017 Non-visible minority 54 15 6 1 1 0 23 90 2 2587

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 59 18 8 1 2 2 9 87 4 531
2017 Non-visible minority 61 19 9 3 1 0 6 87 3 2571

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 55 15 9 4 8 2 7 77 14 536
2017 Non-visible minority 69 14 6 3 3 0 5 87 6 2593

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 46 29 12 4 3 1 4 80 7 536
2017 Non-visible minority 49 30 13 4 2 0 2 81 5 2584

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 9 27 41 17 6 1 1 36 23 539
2017 Non-visible minority 6 24 42 19 8 0 0 30 28 2591

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 9 19 42 22 6 1 1 28 29 534
2017 Non-visible minority 8 24 43 18 6 0 0 25 32 2582

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 38 38 11 6 4 3 0 78 10 537
2017 Non-visible minority 34 42 12 6 3 2 0 78 10 2591

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 23 36 15 14 9 3 0 61 24 537
2017 Non-visible minority 18 38 17 16 10 2 0 57 26 2592
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Visible minority 22 78 537
2017 Non-visible minority 16 84 2584
2014 Visible minority 18 82 460
2014 Non-visible minority 15 85 2578

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Visible minority 83 17 119
2017 Non-visible minority 86 14 418
2014 Visible minority 84 16 81
2014 Non-visible minority 83 17 378

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 50 38 7 3 0 2 0 90 3 98
2017 Non-visible minority 52 31 5 8 3 1 0 84 11 358
2014 Visible minority 48 27 13 1 8 0 3 77 10 67
2014 Non-visible minority 50 33 7 7 2 1 0 84 9 314
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 27 17 22 11 16 5 1 29 71 539
2017 Non-visible minority 26 22 20 13 14 4 1 27 73 2592

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Visible minority 20 356
2017 Non-visible minority 18 1800

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Visible minority 41 356
2017 Non-visible minority 36 1800

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Visible minority 20 356
2017 Non-visible minority 20 1800

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Visible minority 33 356
2017 Non-visible minority 31 1800

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Visible minority 10 356
2017 Non-visible minority 9 1800

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Visible minority 48 356
2017 Non-visible minority 51 1800

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Visible minority 3 50 18 10 5 13 342
2017 Non-visible minority 5 43 21 13 6 13 1767

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 9 17 16 16 31 1 10 29 53 363
2017 Non-visible minority 6 15 15 18 34 2 10 23 60 1809

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 2 7 12 17 56 1 4 10 77 362
2017 Non-visible minority 1 4 9 17 59 3 7 6 84 1804
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