2017 Public Service Employee Survey Results for Department of Justice Canada by Question 115. What is the highest level of education you have ever completed?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	48	42	6	4	1	89	5	209
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	43	4	8	4	84	13	562
2017	University certificate or diploma below the bachelor's level	28	50	11	7	5	78	12	130
2017	Bachelor's degree	34	48	5	9	4	83	13	634
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	51	4	16	6	74	22	1609
2014	Secondary or high school graduation certificate or equivalent or less	43	42	6	7	1	85	9	236
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	45	6	11	3	80	14	562
2014	University certificate or diploma below the bachelor's level	30	43	6	14	8	73	21	131
2014	Bachelor's degree	34	48	4	11	2	82	13	562
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	50	6	16	6	73	21	1560
2011	Secondary or high school graduation certificate or equivalent or less	51	39	3	5	2	91	7	307
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	42	4	9	3	84	12	686
2011	University certificate or diploma below the bachelor's level	42	46	3	8	1	88	9	143
2011	Bachelor's degree	48	42	3	5	2	90	7	577
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	49	4	10	3	83	13	1825
2008	Secondary or high school graduation certificate or equivalent or less	57	37	1	4	1	94	5	307
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	44	4	7	2	87	9	634
2008	University certificate or diploma below the bachelor's level	46	43	4	6	1	89	7	114
2008	Bachelor's degree	45	45	4	6	1	90	7	449
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	47	4	11	3	82	14	1743

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	72	23	3	0	0	0	1	96	1	208
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	70	22	3	2	1	1	1	94	3	560
2017	University certificate or diploma below the bachelor's level	74	17	3	4	1	0	2	92	5	130
2017	Bachelor's degree	69	24	4	2	1	0	0	93	2	634
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	68	22	4	4	2	0	1	91	5	1604
2014	Secondary or high school graduation certificate or equivalent or less	70	24	5	1	0	0	0	94	1	236
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	70	23	3	2	1	0	1	94	3	562
2014	University certificate or diploma below the bachelor's level	67	21	3	5	0	0	3	92	5	131
2014	Bachelor's degree	66	23	4	5	1	0	1	90	6	562
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	64	24	5	4	2	1	1	89	6	1559
2011	Secondary or high school graduation certificate or equivalent or less	76	19	2	1	1	0	1	95	2	307
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	76	18	2	2	0	1	1	95	2	686
2011	University certificate or diploma below the bachelor's level	72	20	4	0	1	0	3	95	1	143
2011	Bachelor's degree	74	19	3	3	1	0	1	93	4	577
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	72	19	4	3	1	1	1	92	4	1822
2008	Secondary or high school graduation certificate or equivalent or less	77	17	2	2	1	1	0	95	3	306
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	75	18	3	1	1	1	1	95	2	636
2008	University certificate or diploma below the bachelor's level	79	15	2	3	1	0	0	94	4	114
2008	Bachelor's degree	68	23	4	4	1	0	0	91	5	448
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	70	20	3	3	1	1	1	92	5	1742

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	62	26	6	5	1	0	88	6	209
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	65	20	5	7	2	1	86	9	561
2017	University certificate or diploma below the bachelor's level	61	25	5	5	1	2	88	7	130
2017	Bachelor's degree	60	21	4	9	4	2	82	14	633
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	59	19	6	10	5	1	79	15	1610
2014	Secondary or high school graduation certificate or equivalent or less	57	28	5	7	2	1	86	9	236
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	63	22	6	5	3	1	86	8	561
2014	University certificate or diploma below the bachelor's level	68	16	4	6	4	2	86	10	130
2014	Bachelor's degree	52	22	7	10	7	1	76	17	562
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	58	21	6	9	5	1	80	14	1559
2011	Secondary or high school graduation certificate or equivalent or less	63	24	6	4	2	1	88	6	307
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	66	21	5	4	2	2	88	7	685
2011	University certificate or diploma below the bachelor's level	62	17	8	3	4	6	84	8	143
2011	Bachelor's degree	57	23	6	9	5	1	81	13	575
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	63	18	5	8	4	1	82	13	1824
2008	Secondary or high school graduation certificate or equivalent or less	66	21	5	6	2	0	87	8	307
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	70	15	6	4	3	1	87	8	635
2008	University certificate or diploma below the bachelor's level	68	18	4	5	3	2	87	9	114
2008	Bachelor's degree	57	20	5	11	6	1	77	18	449
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	61	19	5	9	6	1	81	14	1744

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	52	31	6	8	2	0	84	10	208
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	36	7	12	6	0	75	18	562
2017	University certificate or diploma below the bachelor's level	37	36	10	10	8	0	73	17	130
2017	Bachelor's degree	44	36	7	8	5	0	80	14	634
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	38	6	10	4	0	80	14	1610
2014	Secondary or high school graduation certificate or equivalent or less	45	33	10	8	5	0	77	13	237
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	35	9	11	7	0	72	19	562
2014	University certificate or diploma below the bachelor's level	35	29	9	14	13	0	64	27	131
2014	Bachelor's degree	40	37	6	10	8	0	77	17	562
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	36	6	8	5	0	80	14	1558
2011	Secondary or high school graduation certificate or equivalent or less	47	32	7	7	6	0	80	13	305
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	35	7	10	5	0	77	16	685
2011	University certificate or diploma below the bachelor's level	44	34	5	10	6	1	79	16	141
2011	Bachelor's degree	48	35	5	8	4	0	83	12	575
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	36	5	8	3	0	84	12	1819

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	39	41	10	7	3	0	0	80	10	209
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	40	11	12	7	0	0	70	19	562
2017	University certificate or diploma below the bachelor's level	30	33	16	12	9	0	0	63	21	130
2017	Bachelor's degree	31	42	11	11	4	0	0	74	15	634
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	45	9	13	4	0	0	74	16	1610
2014	Secondary or high school graduation certificate or equivalent or less	36	37	11	10	6	0	1	73	15	237
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	38	15	14	5	0	0	66	18	562
2014	University certificate or diploma below the bachelor's level	27	35	12	15	12	0	0	62	27	131
2014	Bachelor's degree	29	42	12	11	6	0	0	71	17	562
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	44	10	14	7	0	0	69	21	1559
2011	Secondary or high school graduation certificate or equivalent or less	41	37	11	8	4	0	0	78	12	305
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	39	11	10	4	0	1	75	14	685
2011	University certificate or diploma below the bachelor's level	36	41	11	8	4	0	0	77	12	143
2011	Bachelor's degree	33	42	11	10	3	0	1	76	13	576
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	41	9	10	5	0	1	76	15	1825
2008	Secondary or high school graduation certificate or equivalent or less	40	38	8	8	4	0	2	80	12	307
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	42	11	10	5	1	0	74	15	635
2008	University certificate or diploma below the bachelor's level	29	40	14	9	6	1	1	70	16	114
2008	Bachelor's degree	27	46	11	11	4	0	2	74	15	449
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	47	10	12	6	0	1	72	17	1741

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	41	37	12	5	5	0	0	78	10	209
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	40	11	5	3	0	0	81	7	560
2017	University certificate or diploma below the bachelor's level	41	39	9	6	4	1	0	81	10	130
2017	Bachelor's degree	42	39	10	5	3	0	0	81	9	634
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	41	6	6	3	0	0	85	9	1607
2014	Secondary or high school graduation certificate or equivalent or less	38	41	14	6	1	0	0	79	8	237
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	45	14	5	2	1	0	79	8	563
2014	University certificate or diploma below the bachelor's level	30	46	12	6	5	0	0	76	11	131
2014	Bachelor's degree	36	39	11	9	5	0	0	76	13	561
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	41	8	7	3	0	0	83	9	1559
2011	Secondary or high school graduation certificate or equivalent or less	48	36	8	5	3	0	0	83	9	305
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	34	11	8	3	0	0	78	11	683
2011	University certificate or diploma below the bachelor's level	40	36	12	8	4	0	0	75	12	142
2011	Bachelor's degree	40	37	8	10	4	0	1	77	14	576
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	38	7	5	2	0	0	85	8	1822
2008	Secondary or high school graduation certificate or equivalent or less	45	36	12	4	3	0	0	81	7	307
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	44	11	7	3	0	0	79	10	635
2008	University certificate or diploma below the bachelor's level	36	47	4	3	8	1	1	85	11	114
2008	Bachelor's degree	37	39	11	8	5	0	0	76	13	449
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	41	7	5	2	0	0	86	7	1745

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	50	34	9	3	4	84	6	209
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	49	38	5	5	3	87	8	560
2017	University certificate or diploma below the bachelor's level	46	39	7	5	3	85	8	130
2017	Bachelor's degree	50	36	5	5	3	86	8	633
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	52	36	4	5	3	89	8	1606
2014	Secondary or high school graduation certificate or equivalent or less	45	40	10	3	2	86	5	237
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	41	10	6	2	82	8	563
2014	University certificate or diploma below the bachelor's level	38	37	10	10	5	75	15	130
2014	Bachelor's degree	43	40	6	6	5	83	10	562
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	38	5	5	3	87	8	1559
2011	Secondary or high school graduation certificate or equivalent or less	44	40	8	5	2	84	7	304
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	37	7	7	2	84	9	685
2011	University certificate or diploma below the bachelor's level	42	42	6	5	4	85	9	143
2011	Bachelor's degree	42	39	6	8	4	81	13	577
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	54	35	5	4	2	89	6	1824
2008	Secondary or high school graduation certificate or equivalent or less	47	43	6	2	2	90	4	307
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	40	6	6	3	85	9	635
2008	University certificate or diploma below the bachelor's level	47	30	6	5	11	77	17	114
2008	Bachelor's degree	41	42	6	7	4	83	11	449
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	51	39	4	4	2	91	5	1745

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	52	36	8	3	0	0	0	89	3	208
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	40	8	5	2	0	1	84	7	559
2017	University certificate or diploma below the bachelor's level	42	37	10	9	2	0	0	79	11	129
2017	Bachelor's degree	49	35	7	5	2	1	0	86	7	632
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	39	7	7	2	0	0	84	9	1604
2014	Secondary or high school graduation certificate or equivalent or less	41	41	8	7	2	0	1	83	9	237
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	40	12	8	2	0	0	78	10	562
2014	University certificate or diploma below the bachelor's level	38	37	12	7	5	1	0	75	12	131
2014	Bachelor's degree	42	37	11	8	2	0	0	79	10	562
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	39	11	8	3	0	1	77	11	1559

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	50	37	6	3	3	1	0	88	6	209
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	32	11	7	5	0	1	77	12	561
2017	University certificate or diploma below the bachelor's level	37	38	13	5	8	0	0	75	12	130
2017	Bachelor's degree	44	32	8	9	6	0	0	77	15	634
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	36	10	13	8	0	0	69	21	1605
2014	Secondary or high school graduation certificate or equivalent or less	43	35	9	7	4	0	2	80	11	237
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	38	11	12	4	0	1	73	17	563
2014	University certificate or diploma below the bachelor's level	26	37	13	17	6	0	0	64	23	130
2014	Bachelor's degree	38	34	12	8	7	0	1	73	15	562
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	37	11	13	9	0	0	67	22	1559
2011	Secondary or high school graduation certificate or equivalent or less	46	31	11	6	3	0	3	79	9	307
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	35	8	8	4	1	1	80	12	686
2011	University certificate or diploma below the bachelor's level	41	33	15	6	4	1	1	75	9	142
2011	Bachelor's degree	44	34	9	8	4	1	1	78	12	578
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	40	9	8	6	1	0	77	14	1824

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	30	23	15	4	7	4	17	67	14	208
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	19	15	12	9	3	9	58	24	561
2017	University certificate or diploma below the bachelor's level	28	33	12	8	12	2	4	65	22	129
2017	Bachelor's degree	29	17	9	11	18	2	14	54	35	634
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	8	7	16	40	2	21	18	72	1605
2014	Secondary or high school graduation certificate or equivalent or less	33	22	12	11	7	1	14	64	21	236
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	23	15	13	13	2	10	53	30	561
2014	University certificate or diploma below the bachelor's level	25	25	12	13	16	2	6	54	32	131
2014	Bachelor's degree	20	20	11	13	21	1	13	47	40	559
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	11	7	17	38	2	18	22	69	1560
2011	Secondary or high school graduation certificate or equivalent or less	37	22	7	7	6	4	16	75	17	307
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	24	11	12	11	2	11	61	26	686
2011	University certificate or diploma below the bachelor's level	34	28	5	8	10	2	14	73	21	141
2011	Bachelor's degree	31	20	12	12	11	3	12	59	27	577
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	21	10	16	25	2	11	41	47	1822
2008	Secondary or high school graduation certificate or equivalent or less	39	24	9	7	8	2	12	73	17	307
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	25	10	10	12	3	8	64	25	634
2008	University certificate or diploma below the bachelor's level	29	23	13	9	15	0	12	59	27	114
2008	Bachelor's degree	24	21	12	13	17	2	11	52	34	449
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	11	6	17	42	2	16	21	71	1744

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	37	44	11	4	4	81	8	208
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	43	12	6	3	78	10	558
2017	University certificate or diploma below the bachelor's level	31	47	12	6	4	78	10	129
2017	Bachelor's degree	36	44	8	7	4	80	12	633
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	47	9	8	4	80	12	1610
2014	Secondary or high school graduation certificate or equivalent or less	34	44	13	6	3	78	8	236
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	49	14	8	3	74	12	562
2014	University certificate or diploma below the bachelor's level	32	39	14	12	4	71	15	131
2014	Bachelor's degree	27	47	12	9	5	74	14	562
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	48	9	9	5	77	14	1559
2011	Secondary or high school graduation certificate or equivalent or less	39	41	12	5	3	80	9	308
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	41	11	7	5	77	12	682
2011	University certificate or diploma below the bachelor's level	34	44	11	9	3	78	12	143
2011	Bachelor's degree	31	44	11	9	5	75	14	575
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	44	9	8	4	79	12	1823
2008	Secondary or high school graduation certificate or equivalent or less	47	38	9	5	2	85	6	307
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	43	13	6	4	77	10	626
2008	University certificate or diploma below the bachelor's level	39	41	9	6	5	80	11	114
2008	Bachelor's degree	35	41	10	10	5	76	14	448
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	45	9	7	3	82	9	1738

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	37	33	15	8	7	0	0	70	15	209
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	36	12	12	9	0	0	66	21	558
2017	University certificate or diploma below the bachelor's level	24	32	18	17	9	1	0	56	25	129
2017	Bachelor's degree	28	39	13	12	7	1	0	67	20	633
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	37	13	17	13	0	0	57	30	1607
2014	Secondary or high school graduation certificate or equivalent or less	35	33	14	13	6	0	0	67	19	235
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	36	17	13	9	0	0	60	23	563
2014	University certificate or diploma below the bachelor's level	22	36	17	14	10	1	0	58	25	130
2014	Bachelor's degree	20	40	16	15	9	0	0	60	24	561
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	36	14	18	14	0	0	53	33	1558
2011	Secondary or high school graduation certificate or equivalent or less	34	37	11	11	6	0	1	72	17	307
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	38	15	12	8	0	0	65	20	684
2011	University certificate or diploma below the bachelor's level	22	35	20	11	11	1	0	57	23	143
2011	Bachelor's degree	31	37	14	10	7	0	0	68	17	576
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	39	14	15	10	0	0	61	25	1824

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	39	38	10	10	3	0	77	13	209
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	41	14	8	4	0	74	12	559
2017	University certificate or diploma below the bachelor's level	24	49	14	9	2	1	74	11	129
2017	Bachelor's degree	31	47	11	8	3	0	78	11	632
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	47	13	11	4	0	72	16	1610

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	44	40	7	5	3	0	0	84	8	209
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	41	12	4	3	1	0	81	6	558
2017	University certificate or diploma below the bachelor's level	39	43	10	3	4	1	0	83	7	129
2017	Bachelor's degree	40	40	10	5	3	1	0	81	8	632
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	42	11	8	4	1	0	77	12	1608
2014	Secondary or high school graduation certificate or equivalent or less	39	37	16	4	3	1	0	77	7	236
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	44	15	5	2	1	0	78	7	560
2014	University certificate or diploma below the bachelor's level	32	34	18	10	5	1	1	66	15	131
2014	Bachelor's degree	35	42	12	7	4	0	0	77	11	562
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	42	14	9	4	1	0	73	13	1560
2011	Secondary or high school graduation certificate or equivalent or less	42	40	10	4	3	1	0	83	7	305
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	40	12	6	2	1	0	80	8	681
2011	University certificate or diploma below the bachelor's level	37	40	13	8	2	0	0	77	10	143
2011	Bachelor's degree	40	39	10	7	3	1	0	80	11	573
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	43	10	8	3	1	0	78	11	1824
2008	Secondary or high school graduation certificate or equivalent or less	50	36	9	4	1	1	0	87	4	307
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	40	11	5	2	0	0	81	7	634
2008	University certificate or diploma below the bachelor's level	50	37	7	5	0	2	0	88	5	114
2008	Bachelor's degree	40	41	11	6	2	0	0	81	8	449
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	41	9	6	3	1	0	83	8	1741

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	35	36	16	7	6	0	70	14	208
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	36	14	10	9	0	68	18	559
2017	University certificate or diploma below the bachelor's level	24	38	11	16	9	1	63	25	129
2017	Bachelor's degree	29	42	10	10	8	1	72	18	632
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	38	12	14	12	0	62	26	1605

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	50	38	8	2	3	88	4	208
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	57	33	7	2	1	90	3	559
2017	University certificate or diploma below the bachelor's level	49	40	7	2	2	89	4	130
2017	Bachelor's degree	52	35	8	3	2	87	5	630
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	51	37	6	4	1	88	5	1603
2014	Secondary or high school graduation certificate or equivalent or less	64	28	6	0	0	93	1	237
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	61	30	7	1	1	91	2	563
2014	University certificate or diploma below the bachelor's level	66	24	8	1	1	90	2	131
2014	Bachelor's degree	53	34	10	2	2	87	4	562
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	55	34	7	3	1	89	4	1559
2011	Secondary or high school graduation certificate or equivalent or less	69	24	4	1	1	93	3	307
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	60	29	7	2	1	89	4	687
2011	University certificate or diploma below the bachelor's level	60	32	6	2	0	92	2	143
2011	Bachelor's degree	57	30	9	3	1	87	4	577
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	56	34	6	2	1	90	3	1824

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	35	40	12	8	4	1	1	76	12	208
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	38	13	11	8	0	0	68	19	559
2017	University certificate or diploma below the bachelor's level	19	49	11	8	13	0	1	68	21	130
2017	Bachelor's degree	28	41	11	13	6	1	0	70	19	631
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	40	14	16	8	1	0	62	25	1598
2014	Secondary or high school graduation certificate or equivalent or less	29	38	11	11	8	1	1	69	20	236
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	42	14	14	10	0	0	62	24	563
2014	University certificate or diploma below the bachelor's level	20	38	16	14	13	0	0	58	27	131
2014	Bachelor's degree	18	42	13	17	10	0	1	60	27	562
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	38	14	21	14	0	0	51	35	1559
2011	Secondary or high school graduation certificate or equivalent or less	37	41	9	6	6	0	0	79	12	306
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	40	15	7	6	0	0	71	14	681
2011	University certificate or diploma below the bachelor's level	24	41	16	11	7	2	0	66	18	142
2011	Bachelor's degree	34	38	11	10	6	1	0	73	16	576
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	42	12	14	7	0	0	67	21	1825

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	42	37	12	7	2	0	1	79	9	207
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	36	11	8	5	0	0	76	12	556
2017	University certificate or diploma below the bachelor's level	28	38	19	9	6	0	0	66	15	130
2017	Bachelor's degree	34	36	15	10	4	1	0	71	14	630
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	37	18	13	7	0	0	61	21	1603
2014	Secondary or high school graduation certificate or equivalent or less	36	37	13	10	5	0	0	73	15	236
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	39	14	11	6	0	0	69	17	562
2014	University certificate or diploma below the bachelor's level	28	38	14	8	11	0	0	67	19	131
2014	Bachelor's degree	25	41	15	13	6	0	0	66	19	562
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	36	18	16	11	0	0	55	27	1561

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	41	37	13	6	2	1	0	79	8	209
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	36	14	9	4	0	0	73	13	557
2017	University certificate or diploma below the bachelor's level	26	43	15	11	5	0	0	69	16	129
2017	Bachelor's degree	32	39	11	12	5	1	0	71	17	632
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	39	15	14	8	0	0	63	22	1601
2014	Secondary or high school graduation certificate or equivalent or less	36	34	14	9	6	0	0	71	15	237
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	39	18	9	4	1	0	68	13	563
2014	University certificate or diploma below the bachelor's level	24	35	18	13	9	1	0	60	22	131
2014	Bachelor's degree	24	41	17	13	5	0	0	65	18	561
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	39	14	16	10	0	0	61	25	1558
2011	Secondary or high school graduation certificate or equivalent or less	43	40	9	5	3	0	0	83	7	306
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	39	12	6	3	0	1	80	9	686
2011	University certificate or diploma below the bachelor's level	33	44	11	6	5	1	1	78	11	141
2011	Bachelor's degree	40	41	10	6	2	1	1	81	8	576
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	43	10	11	4	0	0	74	16	1823

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	48	38	8	4	2	0	0	86	6	209
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	38	10	5	3	0	0	82	8	559
2017	University certificate or diploma below the bachelor's level	39	40	13	5	3	0	0	79	8	130
2017	Bachelor's degree	41	39	10	6	3	0	0	81	10	628
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	43	10	8	3	0	0	79	11	1597
2014	Secondary or high school graduation certificate or equivalent or less	43	43	11	3	0	0	0	86	3	236
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	43	12	5	2	0	1	81	7	562
2014	University certificate or diploma below the bachelor's level	34	44	14	5	2	0	0	78	7	130
2014	Bachelor's degree	38	40	12	6	4	0	0	77	11	561
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	43	11	8	4	0	0	77	12	1559
2011	Secondary or high school graduation certificate or equivalent or less	49	37	8	3	3	0	0	87	6	308
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	39	10	6	2	0	0	82	8	685
2011	University certificate or diploma below the bachelor's level	39	42	13	5	1	1	0	81	6	143
2011	Bachelor's degree	40	42	8	6	4	0	0	82	10	578
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	42	8	7	2	0	0	83	9	1822
2008	Secondary or high school graduation certificate or equivalent or less	55	34	6	3	2	0	0	89	5	307
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	43	8	5	3	0	0	84	8	635
2008	University certificate or diploma below the bachelor's level	49	33	6	7	3	1	0	84	10	113
2008	Bachelor's degree	40	41	8	7	3	0	0	82	10	449
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	45	8	6	2	0	0	84	8	1741

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	46	37	7	6	3	1	84	9	209
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	38	17	6	2	1	75	8	561
2017	University certificate or diploma below the bachelor's level	36	37	15	6	6	1	73	12	130
2017	Bachelor's degree	31	33	21	9	5	0	64	14	634
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	37	22	14	9	0	55	23	1608
2014	Secondary or high school graduation certificate or equivalent or less	40	32	18	7	3	0	72	10	236
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	37	15	6	3	0	75	9	562
2014	University certificate or diploma below the bachelor's level	23	40	21	7	8	0	63	16	131
2014	Bachelor's degree	28	36	20	10	5	0	65	15	561
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	35	26	13	10	0	52	23	1561
2011	Secondary or high school graduation certificate or equivalent or less	40	32	17	9	2	1	72	10	307
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	36	18	5	3	0	75	8	686
2011	University certificate or diploma below the bachelor's level	27	38	22	9	4	0	66	12	140
2011	Bachelor's degree	39	34	16	8	3	0	74	10	576
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	36	24	12	8	0	55	20	1821
2008	Secondary or high school graduation certificate or equivalent or less	28	33	24	10	3	1	62	14	307
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	34	22	7	3	0	67	11	634
2008	University certificate or diploma below the bachelor's level	24	34	23	11	8	1	58	19	114
2008	Bachelor's degree	27	35	21	11	5	0	63	16	449
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	31	27	17	13	0	42	30	1744

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	7	23	35	17	12	2	5	31	32	208
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	22	39	18	7	1	4	27	33	554
2017	University certificate or diploma below the bachelor's level	11	29	34	16	6	2	2	23	42	130
2017	Bachelor's degree	8	26	38	17	7	1	3	25	35	631
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	20	40	20	8	2	2	30	29	1601
2014	Secondary or high school graduation certificate or equivalent or less	9	31	34	16	6	1	3	23	41	236
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	27	38	17	6	1	3	24	37	561
2014	University certificate or diploma below the bachelor's level	10	33	39	8	5	1	4	14	45	131
2014	Bachelor's degree	8	26	37	19	6	1	3	26	35	561
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	24	39	19	7	1	2	27	33	1557
2011	Secondary or high school graduation certificate or equivalent or less	10	21	34	19	12	0	4	32	32	308
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	22	34	21	9	1	3	32	33	682
2011	University certificate or diploma below the bachelor's level	10	28	25	19	12	1	4	32	41	142
2011	Bachelor's degree	8	24	34	22	7	1	3	31	33	577
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	18	39	23	11	1	3	35	25	1819
2008	Secondary or high school graduation certificate or equivalent or less	10	24	37	19	7	0	2	27	35	307
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	25	32	21	9	2	2	31	36	634
2008	University certificate or diploma below the bachelor's level	17	24	29	17	10	1	3	28	43	113
2008	Bachelor's degree	8	24	35	22	8	1	2	31	33	446
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	22	40	22	8	1	2	30	28	1746

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	5	12	27	21	21	6	7	49	20	208
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	15	24	26	16	4	7	48	26	552
2017	University certificate or diploma below the bachelor's level	8	18	28	25	17	3	2	44	27	130
2017	Bachelor's degree	8	16	24	27	18	3	4	49	25	629
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	14	30	27	15	4	3	45	23	1600
2014	Secondary or high school graduation certificate or equivalent or less	7	18	33	17	17	3	5	37	27	235
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	17	33	22	13	4	3	37	28	561
2014	University certificate or diploma below the bachelor's level	13	23	27	20	10	3	3	32	38	131
2014	Bachelor's degree	8	17	30	25	13	3	4	41	27	560
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	18	31	27	11	2	3	40	28	1556
2011	Secondary or high school graduation certificate or equivalent or less	5	12	22	26	23	6	7	55	20	305
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	12	21	32	20	4	5	57	20	684
2011	University certificate or diploma below the bachelor's level	8	10	27	22	22	5	7	49	20	140
2011	Bachelor's degree	5	12	22	32	22	2	5	59	18	575
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	10	25	32	20	3	4	56	17	1821
2008	Secondary or high school graduation certificate or equivalent or less	6	11	30	25	17	4	7	48	19	307
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	5	15	27	26	19	5	4	49	22	631
2008	University certificate or diploma below the bachelor's level	11	22	16	20	21	4	5	45	36	112
2008	Bachelor's degree	6	11	28	33	18	2	2	53	18	447
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	4	13	28	33	16	2	3	52	19	1745

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	13	18	33	13	14	4	4	30	34	208
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	22	31	17	8	2	5	27	40	554
2017	University certificate or diploma below the bachelor's level	20	22	29	16	5	2	5	23	45	130
2017	Bachelor's degree	17	21	30	17	10	2	3	28	40	632
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	22	33	18	8	1	2	27	39	1601
2014	Secondary or high school graduation certificate or equivalent or less	19	24	26	13	7	3	7	22	49	236
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	26	31	12	7	2	3	20	48	562
2014	University certificate or diploma below the bachelor's level	31	25	20	14	6	2	3	21	58	130
2014	Bachelor's degree	22	25	27	15	7	2	3	23	49	561
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	25	33	17	5	1	2	22	44	1558
2011	Secondary or high school graduation certificate or equivalent or less	13	18	31	17	12	3	7	32	34	308
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	22	31	18	10	2	5	30	36	684
2011	University certificate or diploma below the bachelor's level	21	21	26	19	6	1	6	28	45	140
2011	Bachelor's degree	14	20	32	15	11	3	4	29	37	576
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	20	32	19	10	1	4	31	35	1818
2008	Secondary or high school graduation certificate or equivalent or less	12	22	33	17	8	3	6	27	37	306
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	22	33	16	9	2	5	27	37	633
2008	University certificate or diploma below the bachelor's level	18	25	29	11	11	2	4	23	46	113
2008	Bachelor's degree	12	21	35	19	8	1	4	29	34	446
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	23	33	23	8	1	2	32	34	1742

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	8	12	30	22	22	1	5	47	21	207
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	16	35	27	12	1	4	41	23	554
2017	University certificate or diploma below the bachelor's level	8	20	37	22	10	1	3	33	28	129
2017	Bachelor's degree	8	20	37	22	11	1	2	34	29	631
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	24	38	20	6	0	2	27	34	1595
2014	Secondary or high school graduation certificate or equivalent or less	9	20	33	20	11	1	6	33	31	231
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	18	39	24	10	1	2	35	25	558
2014	University certificate or diploma below the bachelor's level	16	19	38	15	9	0	2	25	36	130
2014	Bachelor's degree	8	22	38	21	8	1	2	30	31	558
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	22	41	20	5	0	1	26	33	1550
2011	Secondary or high school graduation certificate or equivalent or less	4	17	35	20	18	1	5	40	22	306
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	5	16	36	26	12	1	3	40	22	683
2011	University certificate or diploma below the bachelor's level	9	13	33	29	11	1	3	42	24	140
2011	Bachelor's degree	6	15	31	31	14	1	3	46	22	569
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	17	41	23	9	1	2	33	25	1815
2008	Secondary or high school graduation certificate or equivalent or less	7	16	42	22	9	1	4	33	24	305
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	5	15	38	26	13	1	3	40	21	630
2008	University certificate or diploma below the bachelor's level	10	18	35	25	10	1	2	36	29	113
2008	Bachelor's degree	5	19	38	23	13	0	2	37	24	445
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	21	43	21	6	0	1	28	29	1742

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	9	21	28	18	18	1	5	38	32	207
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	22	31	15	11	1	5	28	40	551
2017	University certificate or diploma below the bachelor's level	19	25	22	21	9	2	2	31	46	130
2017	Bachelor's degree	17	27	25	15	12	1	3	29	45	630
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	28	28	14	7	1	2	21	50	1598
2014	Secondary or high school graduation certificate or equivalent or less	17	29	25	11	10	2	6	23	50	236
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	25	31	13	6	1	2	20	48	561
2014	University certificate or diploma below the bachelor's level	28	28	23	11	6	1	4	18	58	131
2014	Bachelor's degree	24	28	23	14	7	1	2	22	54	559
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	31	28	11	4	0	1	15	57	1556
2011	Secondary or high school graduation certificate or equivalent or less	8	19	31	22	13	2	6	37	29	307
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	18	29	20	15	2	4	37	33	683
2011	University certificate or diploma below the bachelor's level	18	20	25	19	12	1	5	33	41	143
2011	Bachelor's degree	13	19	30	20	11	2	5	34	34	578
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	23	32	17	9	1	4	27	39	1815
2008	Secondary or high school graduation certificate or equivalent or less	9	21	31	24	10	0	5	37	31	305
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	17	31	20	15	1	5	38	29	631
2008	University certificate or diploma below the bachelor's level	20	15	30	14	12	4	5	28	39	111
2008	Bachelor's degree	10	20	31	21	12	2	4	36	31	445
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	25	31	20	8	2	2	29	39	1739

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	8	16	30	22	13	5	6	40	26	208
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	17	28	22	15	2	6	40	29	555
2017	University certificate or diploma below the bachelor's level	10	18	29	25	13	2	2	41	29	129
2017	Bachelor's degree	11	21	24	21	14	3	5	39	35	631
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	19	30	23	12	3	3	38	31	1603
2014	Secondary or high school graduation certificate or equivalent or less	8	17	30	16	18	3	8	38	28	236
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	17	29	24	12	3	4	38	30	557
2014	University certificate or diploma below the bachelor's level	17	19	26	18	14	1	5	34	38	131
2014	Bachelor's degree	9	14	30	28	12	3	4	43	25	560
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	15	34	27	11	2	3	39	25	1555
2011	Secondary or high school graduation certificate or equivalent or less	10	16	19	22	20	4	9	48	31	306
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	17	27	21	17	3	7	43	27	682
2011	University certificate or diploma below the bachelor's level	11	19	28	19	15	3	5	38	32	141
2011	Bachelor's degree	7	15	25	25	18	4	6	47	25	571
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	14	28	28	17	2	4	47	23	1818
2008	Secondary or high school graduation certificate or equivalent or less	12	21	30	18	13	1	5	33	35	306
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	24	26	22	10	3	4	35	37	635
2008	University certificate or diploma below the bachelor's level	17	24	24	17	14	0	4	32	43	113
2008	Bachelor's degree	10	21	28	22	13	2	4	37	33	447
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	21	33	21	11	2	2	34	32	1745

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	5	22	34	13	18	3	6	34	29	207
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	21	32	16	10	3	5	28	36	555
2017	University certificate or diploma below the bachelor's level	19	23	29	17	10	1	2	27	43	130
2017	Bachelor's degree	13	24	33	14	9	4	2	24	40	632
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	25	32	13	6	3	2	21	46	1599
2014	Secondary or high school graduation certificate or equivalent or less	13	26	32	8	12	3	6	22	43	235
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	24	31	13	6	4	3	21	45	560
2014	University certificate or diploma below the bachelor's level	19	32	26	10	5	5	4	17	55	131
2014	Bachelor's degree	18	23	32	15	6	3	4	22	44	561
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	26	32	13	4	2	2	18	49	1555

Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	69	18	6	3	2	0	2	89	5	207
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	69	17	7	4	1	0	3	89	5	561
2017	University certificate or diploma below the bachelor's level	72	13	5	5	1	0	3	88	6	130
2017	Bachelor's degree	70	19	4	4	2	0	2	91	6	633
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	67	18	5	6	3	0	2	86	9	1608
2014	Secondary or high school graduation certificate or equivalent or less	65	22	6	3	1	0	2	89	5	235
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	71	16	5	3	2	0	3	90	5	563
2014	University certificate or diploma below the bachelor's level	76	13	3	4	2	0	3	91	5	131
2014	Bachelor's degree	70	17	4	4	3	0	2	88	8	562
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	71	16	4	4	2	0	3	89	7	1559
2011	Secondary or high school graduation certificate or equivalent or less	70	18	5	5	0	0	2	90	5	307
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	71	15	4	4	2	0	4	90	6	683
2011	University certificate or diploma below the bachelor's level	70	16	4	3	2	0	5	91	5	142
2011	Bachelor's degree	68	19	5	5	2	0	2	89	7	576
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	68	17	4	5	3	0	3	88	8	1821
2008	Secondary or high school graduation certificate or equivalent or less	71	13	5	5	1	1	5	89	6	306
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	70	14	5	3	2	1	6	90	5	634
2008	University certificate or diploma below the bachelor's level	76	8	8	2	2	1	3	88	4	114
2008	Bachelor's degree	65	19	4	4	4	0	3	87	9	449
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	68	15	4	5	4	0	4	86	10	1742

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	32	24	19	10	6	4	4	61	18	208
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	26	17	12	12	5	3	55	27	560
2017	University certificate or diploma below the bachelor's level	20	30	21	16	8	3	1	53	25	130
2017	Bachelor's degree	23	28	17	10	9	6	6	59	22	633
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	29	16	13	8	9	4	56	25	1607
2014	Secondary or high school graduation certificate or equivalent or less	30	27	18	11	7	4	3	62	19	237
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	28	17	13	11	4	3	56	26	563
2014	University certificate or diploma below the bachelor's level	20	25	20	15	11	6	3	49	29	131
2014	Bachelor's degree	27	29	16	12	6	6	3	62	20	561
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	28	15	11	8	6	3	63	21	1561

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	43	31	10	10	4	1	0	76	14	208
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	30	12	12	10	1	0	65	22	560
2017	University certificate or diploma below the bachelor's level	30	39	13	11	7	1	0	69	18	129
2017	Bachelor's degree	41	31	10	11	5	2	0	73	17	634
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	33	12	11	9	2	0	67	21	1608
2014	Secondary or high school graduation certificate or equivalent or less	45	27	9	11	6	1	0	73	18	236
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	32	14	13	9	2	0	64	22	563
2014	University certificate or diploma below the bachelor's level	36	30	11	12	11	1	0	66	23	131
2014	Bachelor's degree	39	32	10	10	7	1	0	72	17	561
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	32	9	11	7	2	1	72	19	1561

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	33	37	12	12	3	2	1	72	16	208
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	32	17	14	8	2	0	61	22	561
2017	University certificate or diploma below the bachelor's level	20	49	14	13	3	1	0	70	16	130
2017	Bachelor's degree	33	34	15	11	5	2	0	68	16	632
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	37	13	14	6	2	0	67	20	1606
2014	Secondary or high school graduation certificate or equivalent or less	32	37	15	11	3	1	0	70	15	237
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	40	15	14	5	2	0	65	19	562
2014	University certificate or diploma below the bachelor's level	27	35	16	11	9	2	0	64	20	131
2014	Bachelor's degree	27	45	10	13	3	1	0	73	16	562
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	42	11	11	4	2	1	74	15	1561
2011	Secondary or high school graduation certificate or equivalent or less	33	36	13	11	4	3	0	71	16	308
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	39	11	14	5	1	1	69	20	684
2011	University certificate or diploma below the bachelor's level	26	38	10	15	10	2	0	65	25	142
2011	Bachelor's degree	34	38	10	12	4	2	0	74	16	578
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	38	10	13	4	2	0	73	17	1823
2008	Secondary or high school graduation certificate or equivalent or less	29	40	12	11	4	2	1	72	16	306
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	37	12	13	7	2	1	67	21	637
2008	University certificate or diploma below the bachelor's level	27	37	16	8	9	3	0	66	18	114
2008	Bachelor's degree	31	42	10	10	6	1	0	74	16	446
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	38	9	9	3	3	0	78	13	1743

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	31	30	15	7	5	11	0	69	14	208
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	25	18	14	11	9	1	52	28	559
2017	University certificate or diploma below the bachelor's level	20	32	20	14	8	8	0	56	23	130
2017	Bachelor's degree	27	25	14	14	7	11	1	59	25	631
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	25	12	15	13	14	0	53	33	1607
2014	Secondary or high school graduation certificate or equivalent or less	28	30	11	12	7	11	1	67	21	237
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	27	17	15	8	10	1	55	26	563
2014	University certificate or diploma below the bachelor's level	24	20	19	14	10	13	0	51	27	131
2014	Bachelor's degree	28	25	17	10	6	12	2	61	19	562
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	26	13	13	10	12	1	58	26	1560
2011	Secondary or high school graduation certificate or equivalent or less	38	25	14	9	7	7	0	68	17	307
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	27	15	12	9	8	1	61	23	682
2011	University certificate or diploma below the bachelor's level	28	27	13	11	14	7	0	59	26	143
2011	Bachelor's degree	36	25	13	11	7	7	1	67	19	577
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	24	13	11	8	14	1	63	22	1822
2008	Secondary or high school graduation certificate or equivalent or less	33	29	11	10	7	8	2	69	19	307
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	26	13	10	12	9	0	61	25	637
2008	University certificate or diploma below the bachelor's level	32	19	12	15	12	9	1	56	30	114
2008	Bachelor's degree	32	32	12	8	9	8	0	69	19	444
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	25	12	11	8	12	0	65	22	1741

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	16	17	21	18	8	16	3	41	32	209
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	22	17	19	14	16	2	39	39	559
2017	University certificate or diploma below the bachelor's level	8	19	18	24	12	15	3	33	45	130
2017	Bachelor's degree	11	21	15	18	13	20	3	41	40	632
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	16	16	22	15	23	1	30	49	1607
2014	Secondary or high school graduation certificate or equivalent or less	15	22	14	21	11	15	3	45	38	237
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	18	19	17	15	20	2	35	42	562
2014	University certificate or diploma below the bachelor's level	5	27	20	20	13	14	1	38	39	131
2014	Bachelor's degree	12	18	18	19	12	18	3	37	40	561
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	19	16	22	15	20	2	33	47	1561

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	47	35	10	6	1	1	83	7	209
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	37	10	11	5	0	74	16	558
2017	University certificate or diploma below the bachelor's level	36	41	11	5	5	2	79	10	128
2017	Bachelor's degree	42	42	5	7	3	0	84	10	631
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	40	7	7	3	0	83	10	1605
2014	Secondary or high school graduation certificate or equivalent or less	42	39	10	5	4	0	81	9	237
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	41	10	12	4	1	74	16	563
2014	University certificate or diploma below the bachelor's level	38	38	12	7	5	0	76	12	131
2014	Bachelor's degree	41	43	8	6	2	0	84	8	562
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	41	7	6	2	0	85	9	1561

Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	42	35	12	5	6	0	0	77	11	208
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	37	10	7	5	0	0	78	12	558
2017	University certificate or diploma below the bachelor's level	30	36	17	7	8	0	2	68	15	130
2017	Bachelor's degree	41	35	12	7	4	0	0	77	11	634
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	38	12	11	7	1	0	70	19	1607
2014	Secondary or high school graduation certificate or equivalent or less	49	27	12	7	4	0	0	76	11	237
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	37	13	7	4	1	1	75	11	563
2014	University certificate or diploma below the bachelor's level	34	37	15	5	9	1	0	71	14	131
2014	Bachelor's degree	39	37	10	8	4	1	1	77	13	562
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	38	12	12	6	0	0	70	19	1561
2011	Secondary or high school graduation certificate or equivalent or less	44	31	11	9	5	0	0	75	14	307
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	35	11	9	5	0	1	75	14	686
2011	University certificate or diploma below the bachelor's level	36	34	11	9	10	0	1	70	19	143
2011	Bachelor's degree	40	35	10	8	6	1	0	75	14	575
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	39	12	11	8	1	0	70	18	1823
2008	Secondary or high school graduation certificate or equivalent or less	42	34	12	6	5	1	0	77	11	307
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	34	13	10	5	1	1	71	16	634
2008	University certificate or diploma below the bachelor's level	39	29	10	13	6	1	2	70	20	114
2008	Bachelor's degree	33	35	12	11	7	1	1	70	18	448
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	37	13	13	8	1	1	66	22	1744

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	49	31	12	3	3	2	0	82	7	209
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	30	11	6	5	1	1	78	11	559
2017	University certificate or diploma below the bachelor's level	37	32	15	8	5	2	2	72	13	130
2017	Bachelor's degree	51	28	11	5	3	2	0	81	8	634
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	30	12	7	5	3	1	76	12	1608
2014	Secondary or high school graduation certificate or equivalent or less	45	28	12	7	3	3	1	76	11	236
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	28	15	8	5	2	2	71	13	561
2014	University certificate or diploma below the bachelor's level	35	32	16	5	9	2	1	68	15	131
2014	Bachelor's degree	46	29	11	7	4	2	1	78	11	562
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	27	11	7	5	2	1	76	12	1561
2011	Secondary or high school graduation certificate or equivalent or less	41	34	11	6	4	2	1	78	11	306
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	30	12	8	5	2	1	75	13	687
2011	University certificate or diploma below the bachelor's level	36	29	14	9	9	2	1	66	19	143
2011	Bachelor's degree	45	30	10	6	4	2	1	78	11	575
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	30	10	6	5	2	1	78	11	1822
2008	Secondary or high school graduation certificate or equivalent or less	44	32	10	7	5	2	0	78	12	307
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	30	15	9	4	3	1	71	14	635
2008	University certificate or diploma below the bachelor's level	38	29	15	8	6	2	1	70	15	114
2008	Bachelor's degree	42	30	11	6	5	5	1	76	12	446
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	28	11	8	5	4	1	75	13	1745

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	47	31	10	5	6	0	0	80	11	209
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	32	10	9	4	1	1	77	13	559
2017	University certificate or diploma below the bachelor's level	35	34	11	11	8	0	1	69	20	130
2017	Bachelor's degree	46	32	10	8	3	1	0	78	11	634
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	34	11	10	6	1	0	72	16	1607
2014	Secondary or high school graduation certificate or equivalent or less	44	27	13	7	8	1	1	72	15	236
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	34	14	9	5	1	1	72	14	563
2014	University certificate or diploma below the bachelor's level	35	38	13	7	7	0	1	74	14	131
2014	Bachelor's degree	43	34	7	10	5	1	1	78	15	562
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	33	10	11	5	1	0	74	16	1558
2011	Secondary or high school graduation certificate or equivalent or less	42	31	10	9	6	1	1	75	15	304
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	33	11	10	5	0	1	73	16	685
2011	University certificate or diploma below the bachelor's level	39	26	11	11	12	1	0	65	24	143
2011	Bachelor's degree	43	32	10	10	4	1	0	76	14	575
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	35	11	11	6	1	0	72	17	1819
2008	Secondary or high school graduation certificate or equivalent or less	41	35	8	8	6	1	0	78	14	307
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	33	12	12	7	1	1	68	20	636
2008	University certificate or diploma below the bachelor's level	37	30	9	13	9	1	2	69	22	114
2008	Bachelor's degree	37	34	11	11	5	2	0	73	16	447
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	35	11	10	7	1	1	71	18	1743

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	80	14	3	1	2	0	0	95	3	209
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	79	14	3	1	1	0	2	95	2	559
2017	University certificate or diploma below the bachelor's level	75	15	3	2	1	0	4	94	3	130
2017	Bachelor's degree	85	9	2	1	1	0	2	95	2	633
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	81	11	3	2	2	0	2	93	4	1601
2014	Secondary or high school graduation certificate or equivalent or less	79	13	3	2	0	0	2	94	3	236
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	80	11	2	2	2	0	3	94	3	563
2014	University certificate or diploma below the bachelor's level	80	9	4	1	1	0	4	93	3	131
2014	Bachelor's degree	80	12	3	2	1	0	2	94	3	562
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	80	11	2	2	2	0	3	93	4	1560
2011	Secondary or high school graduation certificate or equivalent or less	78	14	5	2	1	0	1	93	2	307
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	81	10	4	1	1	0	3	94	2	686
2011	University certificate or diploma below the bachelor's level	79	8	4	1	2	1	6	93	3	143
2011	Bachelor's degree	81	11	3	2	1	0	2	95	3	573
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	78	12	4	2	2	0	2	92	4	1822
2008	Secondary or high school graduation certificate or equivalent or less	81	8	4	2	1	0	4	93	3	306
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	80	8	3	2	1	1	6	94	3	636
2008	University certificate or diploma below the bachelor's level	82	6	5	2	0	0	4	93	2	114
2008	Bachelor's degree	83	8	3	2	2	0	3	93	4	446
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	80	8	2	2	2	1	4	92	5	1741

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	61	20	7	3	3	3	3	86	6	208
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	55	24	7	6	3	1	3	83	10	558
2017	University certificate or diploma below the bachelor's level	56	22	3	7	8	2	2	82	15	129
2017	Bachelor's degree	53	26	6	6	2	3	4	85	9	633
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	26	6	7	5	6	3	79	14	1608
2014	Secondary or high school graduation certificate or equivalent or less	54	23	10	4	3	3	3	82	8	236
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	52	25	7	6	3	3	3	82	10	562
2014	University certificate or diploma below the bachelor's level	55	23	11	3	5	1	2	80	9	131
2014	Bachelor's degree	54	24	6	5	3	4	3	84	9	562
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	25	7	5	6	3	5	80	12	1562
2011	Secondary or high school graduation certificate or equivalent or less	52	28	4	6	4	2	4	85	11	306
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	53	26	8	6	5	0	2	80	11	684
2011	University certificate or diploma below the bachelor's level	45	35	5	4	7	1	2	83	11	143
2011	Bachelor's degree	50	26	8	5	6	2	4	80	11	577
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	29	8	6	7	3	3	78	14	1826

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	59	27	3	4	5	0	0	87	9	208
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	56	25	8	7	4	1	0	82	11	558
2017	University certificate or diploma below the bachelor's level	52	29	3	7	7	2	1	83	14	129
2017	Bachelor's degree	56	28	7	5	4	1	0	84	9	630
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	29	9	8	5	1	0	78	13	1606

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	62	21	8	5	4	0	0	83	9	207
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	56	24	10	4	4	2	0	81	8	559
2017	University certificate or diploma below the bachelor's level	51	26	11	4	7	1	1	78	11	129
2017	Bachelor's degree	58	24	9	4	3	2	0	83	7	633
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	51	26	10	6	5	2	0	78	11	1607

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	56	28	8	3	6	0	0	83	9	206
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	53	26	10	6	5	0	0	79	11	556
2017	University certificate or diploma below the bachelor's level	45	28	12	8	6	0	1	73	15	129
2017	Bachelor's degree	52	28	9	7	3	0	0	80	11	631
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	29	12	7	6	0	0	75	13	1602
2014	Secondary or high school graduation certificate or equivalent or less	55	27	7	7	3	0	0	82	10	237
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	30	12	9	4	0	0	75	13	561
2014	University certificate or diploma below the bachelor's level	46	25	12	10	7	0	0	71	17	131
2014	Bachelor's degree	47	31	10	7	4	1	1	79	11	560
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	29	10	8	6	0	0	76	14	1560

Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	43	26	8	4	4	0	16	82	9	27
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	39	12	12	2	0	5	72	15	84
2017	University certificate or diploma below the bachelor's level	26	38	8	4	4	12	8	79	10	24
2017	Bachelor's degree	28	35	10	14	2	2	8	71	18	123
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	39	14	10	5	5	5	68	17	266
2014	Secondary or high school graduation certificate or equivalent or less	37	35	12	13	0	0	3	74	14	37
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	33	15	7	2	3	9	74	10	69
2014	University certificate or diploma below the bachelor's level	18	55	15	8	0	0	4	76	8	27
2014	Bachelor's degree	22	29	20	9	6	5	9	59	17	110
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	37	13	12	7	3	4	65	21	293

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	35	36	15	1	4	9	0	78	6	208
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	30	16	8	5	5	0	69	14	560
2017	University certificate or diploma below the bachelor's level	30	29	22	6	5	8	0	64	12	130
2017	Bachelor's degree	31	32	15	8	5	9	0	69	15	634
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	31	15	9	6	12	0	65	17	1605
2014	Secondary or high school graduation certificate or equivalent or less	28	35	17	8	4	8	0	68	13	236
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	35	19	9	4	5	0	66	14	563
2014	University certificate or diploma below the bachelor's level	21	37	19	11	7	5	0	61	19	131
2014	Bachelor's degree	26	35	16	10	4	9	0	67	15	562
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	31	17	9	6	12	0	64	16	1559
2011	Secondary or high school graduation certificate or equivalent or less	36	30	18	5	4	7	1	71	9	307
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	34	16	6	5	7	1	71	11	686
2011	University certificate or diploma below the bachelor's level	27	25	22	9	7	9	0	58	18	143
2011	Bachelor's degree	29	34	15	7	5	9	1	70	13	576
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	29	16	8	6	8	0	67	15	1822

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	31	35	17	7	5	4	0	69	13	209
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	29	19	10	8	2	0	62	19	561
2017	University certificate or diploma below the bachelor's level	26	29	22	11	8	4	0	57	20	130
2017	Bachelor's degree	27	33	18	11	9	3	0	61	20	634
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	32	16	17	13	3	0	53	30	1606
2014	Secondary or high school graduation certificate or equivalent or less	25	38	19	10	6	2	0	64	16	237
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	34	20	13	7	3	0	58	21	563
2014	University certificate or diploma below the bachelor's level	21	25	24	14	11	5	0	49	26	131
2014	Bachelor's degree	20	36	20	14	8	1	0	57	23	562
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	31	18	20	14	2	0	48	34	1559
2011	Secondary or high school graduation certificate or equivalent or less	30	32	21	7	7	3	1	64	14	306
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	35	17	9	8	3	1	65	18	683
2011	University certificate or diploma below the bachelor's level	22	28	23	13	8	6	0	53	22	143
2011	Bachelor's degree	25	35	21	8	8	3	0	62	17	576
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	32	16	16	12	2	0	54	29	1820
2008	Secondary or high school graduation certificate or equivalent or less	31	35	19	7	5	2	0	68	13	306
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	34	18	10	7	3	0	63	18	636
2008	University certificate or diploma below the bachelor's level	30	34	13	10	10	2	1	66	21	114
2008	Bachelor's degree	25	36	17	12	6	3	0	63	19	448
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	31	19	16	11	3	0	52	28	1739

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	24	27	25	10	5	10	0	57	16	209
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	32	18	13	8	6	0	58	23	559
2017	University certificate or diploma below the bachelor's level	19	22	21	20	11	7	0	44	33	129
2017	Bachelor's degree	19	28	23	13	10	8	0	50	25	631
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	29	18	21	13	8	0	44	36	1606
2014	Secondary or high school graduation certificate or equivalent or less	16	34	24	14	7	4	0	52	23	236
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	30	24	16	8	6	0	49	25	561
2014	University certificate or diploma below the bachelor's level	12	28	21	20	12	6	1	43	35	131
2014	Bachelor's degree	14	30	20	18	11	6	0	47	32	560
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	24	21	23	15	7	0	37	40	1558
2011	Secondary or high school graduation certificate or equivalent or less	21	36	19	11	4	9	0	62	16	307
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	33	19	14	8	9	0	56	23	685
2011	University certificate or diploma below the bachelor's level	14	31	19	13	9	14	1	52	26	143
2011	Bachelor's degree	14	36	21	13	7	9	0	55	22	575
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	30	19	21	10	9	0	44	35	1820
2008	Secondary or high school graduation certificate or equivalent or less	20	34	20	13	5	8	0	59	20	307
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	34	21	12	7	9	0	57	21	635
2008	University certificate or diploma below the bachelor's level	15	32	19	14	9	12	0	53	26	114
2008	Bachelor's degree	12	33	21	19	5	10	0	50	27	447
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	29	20	20	10	11	0	44	34	1742

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	26	32	20	6	8	9	63	14	209
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	29	18	11	10	6	58	22	560
2017	University certificate or diploma below the bachelor's level	23	21	24	13	14	5	46	28	130
2017	Bachelor's degree	23	27	18	13	12	7	54	27	629
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	27	17	16	17	8	46	36	1607
2014	Secondary or high school graduation certificate or equivalent or less	23	28	20	11	7	11	57	20	237
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	27	18	19	11	8	48	32	561
2014	University certificate or diploma below the bachelor's level	13	23	22	21	15	6	38	39	131
2014	Bachelor's degree	17	27	19	20	12	6	47	33	562
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	22	18	21	19	7	38	42	1559
2011	Secondary or high school graduation certificate or equivalent or less	26	34	17	8	6	9	66	15	306
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	36	15	10	8	10	63	20	685
2011	University certificate or diploma below the bachelor's level	20	31	16	8	13	12	58	23	142
2011	Bachelor's degree	19	35	15	13	9	8	59	25	576
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	28	15	18	15	9	47	36	1819
2008	Secondary or high school graduation certificate or equivalent or less	26	31	18	9	5	11	64	16	307
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	31	20	11	8	10	57	21	636
2008	University certificate or diploma below the bachelor's level	21	29	17	10	13	10	56	25	113
2008	Bachelor's degree	16	34	16	15	9	10	55	27	448
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	29	15	16	13	12	49	34	1742

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	25	33	20	10	7	4	61	18	208
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	32	18	17	8	4	55	27	557
2017	University certificate or diploma below the bachelor's level	21	24	19	15	16	5	47	32	129
2017	Bachelor's degree	19	29	18	18	11	4	51	30	634
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	29	19	23	14	4	42	38	1602
2014	Secondary or high school graduation certificate or equivalent or less	19	32	21	14	12	3	52	27	236
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	33	19	17	13	3	50	30	563
2014	University certificate or diploma below the bachelor's level	10	29	17	23	15	6	41	41	131
2014	Bachelor's degree	14	33	17	21	12	3	48	34	562
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	25	20	25	17	3	36	43	1559
2011	Secondary or high school graduation certificate or equivalent or less	26	35	18	13	5	3	63	18	306
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	37	17	12	9	5	60	22	687
2011	University certificate or diploma below the bachelor's level	17	34	16	15	9	9	56	26	143
2011	Bachelor's degree	16	39	17	14	8	4	58	24	574
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	33	16	22	13	4	47	36	1812
2008	Secondary or high school graduation certificate or equivalent or less	22	42	15	12	6	3	66	18	307
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	38	15	14	9	3	61	24	634
2008	University certificate or diploma below the bachelor's level	20	36	16	11	14	3	57	26	112
2008	Bachelor's degree	14	41	18	20	5	3	56	25	448
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	38	15	19	9	5	56	29	1745

Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	33	41	14	9	1	2	0	76	10	207
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	41	16	8	3	2	1	72	12	559
2017	University certificate or diploma below the bachelor's level	23	41	18	8	7	4	0	66	16	130
2017	Bachelor's degree	27	42	16	9	4	2	0	71	13	632
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	42	19	16	6	1	0	60	21	1600
2014	Secondary or high school graduation certificate or equivalent or less	26	40	21	4	5	2	0	68	10	237
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	42	21	8	4	3	0	66	12	563
2014	University certificate or diploma below the bachelor's level	19	39	28	3	8	2	0	59	12	131
2014	Bachelor's degree	18	44	19	11	7	2	0	63	18	562
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	36	22	19	9	3	0	49	28	1558
2011	Secondary or high school graduation certificate or equivalent or less	39	39	11	7	1	2	1	80	8	307
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	41	16	6	3	3	0	74	9	683
2011	University certificate or diploma below the bachelor's level	34	35	18	7	2	3	0	71	10	143
2011	Bachelor's degree	27	43	16	9	3	2	0	71	13	576
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	39	21	15	6	3	0	57	22	1821

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	37	38	16	1	1	6	0	81	2	205
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	38	15	4	2	5	1	79	6	559
2017	University certificate or diploma below the bachelor's level	30	45	17	3	0	5	0	79	3	130
2017	Bachelor's degree	41	41	9	2	2	5	0	86	4	630
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	40	9	3	1	2	0	87	4	1598
2014	Secondary or high school graduation certificate or equivalent or less	31	39	15	5	1	8	0	76	7	237
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	36	16	3	1	8	1	78	5	563
2014	University certificate or diploma below the bachelor's level	36	38	14	4	2	5	1	78	6	131
2014	Bachelor's degree	38	40	12	5	1	5	1	82	6	561
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	37	8	4	1	3	0	87	5	1561
2011	Secondary or high school graduation certificate or equivalent or less	38	37	11	4	0	9	2	84	4	306
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	38	13	5	1	4	1	81	6	683
2011	University certificate or diploma below the bachelor's level	38	33	18	4	1	5	1	75	5	143
2011	Bachelor's degree	35	41	11	3	2	7	1	83	6	578
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	36	10	3	2	3	1	85	5	1819

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	38	33	11	9	3	4	2	75	13	208
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	38	11	8	5	3	1	75	14	558
2017	University certificate or diploma below the bachelor's level	31	40	12	7	6	3	1	74	14	129
2017	Bachelor's degree	37	33	10	9	4	5	1	75	14	629
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	37	11	8	4	3	0	78	11	1600
2014	Secondary or high school graduation certificate or equivalent or less	39	34	11	6	5	5	0	78	11	236
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	37	11	9	4	5	2	74	14	563
2014	University certificate or diploma below the bachelor's level	35	34	16	10	3	1	1	71	13	131
2014	Bachelor's degree	40	37	10	6	3	2	1	80	9	562
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	36	9	7	4	2	0	79	12	1561
2011	Secondary or high school graduation certificate or equivalent or less	39	32	9	9	5	6	1	76	14	306
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	34	13	9	5	4	1	72	14	684
2011	University certificate or diploma below the bachelor's level	32	32	11	12	8	5	0	67	21	143
2011	Bachelor's degree	37	33	9	8	5	7	1	76	14	575
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	35	10	8	5	3	0	76	13	1819
2008	Secondary or high school graduation certificate or equivalent or less	37	32	10	9	5	5	2	74	15	307
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	35	14	11	6	5	1	67	18	636
2008	University certificate or diploma below the bachelor's level	33	30	13	7	11	6	1	67	19	114
2008	Bachelor's degree	27	35	11	14	8	4	1	66	22	447
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	37	8	11	5	3	1	74	18	1742

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	28	30	25	6	5	5	1	62	12	208
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	34	18	11	5	6	2	64	16	560
2017	University certificate or diploma below the bachelor's level	25	31	23	9	7	4	1	59	17	130
2017	Bachelor's degree	26	32	18	12	4	7	1	63	18	630
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	34	17	11	5	3	0	65	17	1604
2014	Secondary or high school graduation certificate or equivalent or less	23	30	19	10	6	8	4	61	18	236
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	37	18	9	5	8	1	65	15	563
2014	University certificate or diploma below the bachelor's level	25	34	21	8	6	5	0	63	15	131
2014	Bachelor's degree	27	34	19	8	5	6	2	66	14	560
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	34	16	10	6	2	1	68	16	1559
2011	Secondary or high school graduation certificate or equivalent or less	24	33	17	8	7	9	2	65	16	308
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	33	21	11	7	10	2	57	20	684
2011	University certificate or diploma below the bachelor's level	13	36	24	12	4	10	1	55	18	143
2011	Bachelor's degree	20	36	17	12	6	7	1	62	20	575
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	38	16	13	6	3	0	64	20	1825

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	25	16	22	12	9	11	4	49	25	207
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	20	17	14	17	12	4	42	37	559
2017	University certificate or diploma below the bachelor's level	14	15	19	24	17	8	3	33	46	128
2017	Bachelor's degree	16	17	18	15	15	14	4	41	37	632
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	16	17	17	21	14	4	32	46	1605
2014	Secondary or high school graduation certificate or equivalent or less	16	24	17	15	12	12	4	48	32	236
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	18	21	17	18	12	3	34	41	563
2014	University certificate or diploma below the bachelor's level	11	20	20	12	23	13	1	35	41	131
2014	Bachelor's degree	12	22	21	14	17	11	3	39	37	561
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	16	16	19	21	14	3	33	48	1558
2011	Secondary or high school graduation certificate or equivalent or less	20	21	19	12	11	15	3	50	27	308
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	21	18	15	14	13	4	43	36	686
2011	University certificate or diploma below the bachelor's level	10	19	18	17	14	17	4	37	39	143
2011	Bachelor's degree	13	21	16	16	11	17	6	44	34	575
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	15	17	18	17	17	4	33	45	1826

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	56	25	7	3	1	2	5	88	5	208
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	62	20	8	3	1	1	4	87	5	560
2017	University certificate or diploma below the bachelor's level	63	20	7	3	1	2	3	88	4	130
2017	Bachelor's degree	60	22	7	5	2	1	3	85	7	634
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	59	21	7	6	3	1	2	83	10	1606
2014	Secondary or high school graduation certificate or equivalent or less	54	24	12	3	1	2	3	82	5	235
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	59	22	6	4	2	2	5	87	6	562
2014	University certificate or diploma below the bachelor's level	63	22	5	1	3	1	5	90	4	131
2014	Bachelor's degree	57	26	7	4	3	1	2	85	7	562
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	58	22	7	5	3	1	4	84	9	1561

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	70	21	3	2	0	3	1	95	2	209
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	68	22	5	1	1	1	2	93	2	561
2017	University certificate or diploma below the bachelor's level	64	21	8	1	0	3	2	91	1	130
2017	Bachelor's degree	67	23	3	2	1	2	2	94	2	630
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	67	22	4	3	1	2	2	92	4	1601
2014	Secondary or high school graduation certificate or equivalent or less	66	21	5	1	1	3	3	93	2	237
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	65	24	3	2	1	2	3	93	4	563
2014	University certificate or diploma below the bachelor's level	66	19	7	2	1	2	2	89	3	131
2014	Bachelor's degree	65	22	5	2	1	3	2	92	3	562
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	64	23	4	3	1	2	2	92	4	1561
2011	Secondary or high school graduation certificate or equivalent or less	71	17	7	2	0	2	1	91	2	305
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	71	19	5	2	1	1	2	93	3	686
2011	University certificate or diploma below the bachelor's level	70	21	6	0	0	0	4	94	0	143
2011	Bachelor's degree	67	23	6	1	0	1	2	92	2	577
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	68	20	6	2	1	2	2	91	3	1823
2008	Secondary or high school graduation certificate or equivalent or less	71	20	4	1	1	1	1	94	2	306
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	68	19	5	2	1	2	3	91	3	634
2008	University certificate or diploma below the bachelor's level	74	19	2	0	0	3	2	98	0	113
2008	Bachelor's degree	62	25	6	2	1	2	2	91	3	447
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	62	22	8	4	1	2	2	87	5	1743

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	36	33	15	9	5	2	0	70	15	208
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	34	13	14	8	2	0	65	22	555
2017	University certificate or diploma below the bachelor's level	26	35	16	11	6	5	0	65	18	130
2017	Bachelor's degree	25	36	15	12	8	4	0	64	20	631
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	33	15	19	15	2	0	50	34	1602
2014	Secondary or high school graduation certificate or equivalent or less	28	37	16	7	8	4	0	68	15	237
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	33	18	14	9	3	1	57	24	561
2014	University certificate or diploma below the bachelor's level	19	35	16	15	13	1	1	55	28	131
2014	Bachelor's degree	20	36	14	16	11	2	0	58	28	561
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	30	14	21	20	2	0	43	42	1558
2011	Secondary or high school graduation certificate or equivalent or less	40	34	12	5	7	2	0	76	12	306
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	35	13	12	6	2	1	67	19	686
2011	University certificate or diploma below the bachelor's level	31	31	13	13	10	2	0	63	24	143
2011	Bachelor's degree	29	41	13	9	7	1	0	71	16	577
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	34	13	16	15	1	0	56	31	1824
2008	Secondary or high school graduation certificate or equivalent or less	34	34	15	9	6	1	0	69	15	305
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	36	17	12	7	1	0	63	20	632
2008	University certificate or diploma below the bachelor's level	25	33	13	14	10	4	1	61	25	114
2008	Bachelor's degree	20	38	17	14	9	2	0	60	23	448
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	35	17	18	12	2	0	52	31	1742

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	25	25	14	15	17	1	4	52	33	209
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	26	14	20	20	3	2	43	42	560
2017	University certificate or diploma below the bachelor's level	18	24	14	17	21	5	1	45	40	130
2017	Bachelor's degree	17	25	14	16	22	3	2	45	40	633
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	19	11	21	33	3	1	33	56	1608
2014	Secondary or high school graduation certificate or equivalent or less	14	23	18	14	20	4	7	41	38	237
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	20	15	20	28	4	3	32	52	563
2014	University certificate or diploma below the bachelor's level	10	22	10	20	29	7	1	35	54	130
2014	Bachelor's degree	11	19	12	24	31	2	1	31	57	562
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	15	9	23	44	1	1	23	68	1561
2011	Secondary or high school graduation certificate or equivalent or less	19	27	16	19	15	2	3	48	35	304
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	25	13	21	22	2	2	42	45	685
2011	University certificate or diploma below the bachelor's level	14	23	13	19	28	2	1	38	48	143
2011	Bachelor's degree	14	25	15	21	21	1	2	40	44	576
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	16	11	24	40	2	1	24	65	1825
2008	Secondary or high school graduation certificate or equivalent or less	15	34	16	16	14	3	2	52	31	307
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	29	14	18	23	2	1	44	43	631
2008	University certificate or diploma below the bachelor's level	16	27	14	17	22	3	1	44	41	112
2008	Bachelor's degree	15	29	17	18	18	2	1	45	37	446
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	30	11	22	23	1	1	43	46	1737

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	28	37	18	9	4	4	1	68	13	208
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	33	22	12	6	5	1	58	19	561
2017	University certificate or diploma below the bachelor's level	16	32	26	14	6	6	0	51	21	130
2017	Bachelor's degree	21	34	22	10	5	7	1	60	16	632
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	35	23	16	9	5	0	50	26	1603

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	49	33	14	2	0	2	0	84	2	208
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	35	15	4	3	3	1	77	7	561
2017	University certificate or diploma below the bachelor's level	31	41	18	3	3	4	0	75	6	129
2017	Bachelor's degree	40	35	15	2	2	5	0	79	5	632
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	39	14	6	4	5	0	74	11	1606
2014	Secondary or high school graduation certificate or equivalent or less	44	35	11	3	2	5	0	83	5	237
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	35	14	4	2	4	0	80	5	562
2014	University certificate or diploma below the bachelor's level	40	35	18	4	1	2	1	77	5	131
2014	Bachelor's degree	38	40	13	3	2	4	1	81	5	561
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	37	14	5	4	6	0	76	9	1559

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	48	39	10	1	0	1	0	88	2	209
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	35	15	5	2	2	1	77	8	557
2017	University certificate or diploma below the bachelor's level	34	37	15	7	4	3	0	74	11	130
2017	Bachelor's degree	35	43	11	6	2	3	0	81	8	632
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	41	15	9	5	3	0	70	14	1603
2014	Secondary or high school graduation certificate or equivalent or less	49	31	13	2	1	3	0	83	4	237
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	38	14	5	1	2	0	79	7	562
2014	University certificate or diploma below the bachelor's level	38	36	15	7	3	1	0	74	10	131
2014	Bachelor's degree	38	40	13	5	2	2	0	80	7	562
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	38	14	8	4	3	0	72	13	1560
2011	Secondary or high school graduation certificate or equivalent or less	39	38	12	4	2	4	1	81	7	307
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	36	14	4	4	3	0	77	9	686
2011	University certificate or diploma below the bachelor's level	38	42	10	6	2	1	0	81	8	143
2011	Bachelor's degree	38	40	12	5	4	2	0	79	8	578
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	40	14	8	6	3	0	71	15	1820

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	51	34	10	4	1	1	85	5	209
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	36	9	5	3	0	83	8	558
2017	University certificate or diploma below the bachelor's level	40	38	12	6	4	1	78	10	129
2017	Bachelor's degree	45	38	9	4	4	0	83	8	633
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	40	11	9	5	0	75	14	1605
2014	Secondary or high school graduation certificate or equivalent or less	50	34	9	4	2	0	85	6	237
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	41	9	5	2	1	84	7	563
2014	University certificate or diploma below the bachelor's level	40	34	17	4	5	0	74	9	131
2014	Bachelor's degree	43	40	10	5	3	0	82	8	561
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	38	12	10	5	0	73	15	1557
2011	Secondary or high school graduation certificate or equivalent or less	47	34	9	6	2	1	82	8	306
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	36	8	5	3	0	84	8	683
2011	University certificate or diploma below the bachelor's level	37	44	8	8	4	0	81	11	143
2011	Bachelor's degree	46	37	10	4	3	0	83	7	576
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	39	10	9	6	1	75	15	1810
2008	Secondary or high school graduation certificate or equivalent or less	43	40	12	2	3	0	83	5	307
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	40	9	5	5	0	82	9	633
2008	University certificate or diploma below the bachelor's level	46	34	9	6	5	0	80	12	114
2008	Bachelor's degree	39	43	11	4	3	0	82	7	448
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	38	10	9	8	1	73	17	1739

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	46	29	15	6	3	1	75	9	209
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	31	16	9	5	1	70	13	558
2017	University certificate or diploma below the bachelor's level	31	28	24	11	5	2	60	16	130
2017	Bachelor's degree	35	32	16	10	6	1	68	15	632
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	36	18	12	8	1	61	20	1606
2014	Secondary or high school graduation certificate or equivalent or less	34	37	17	9	3	0	71	12	237
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	39	19	10	5	1	66	15	563
2014	University certificate or diploma below the bachelor's level	24	30	25	9	10	2	55	19	131
2014	Bachelor's degree	25	37	21	12	5	1	62	17	561
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	36	18	16	11	1	55	27	1559
2011	Secondary or high school graduation certificate or equivalent or less	42	33	14	5	5	1	75	10	306
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	36	14	7	3	1	76	10	683
2011	University certificate or diploma below the bachelor's level	26	44	14	8	7	1	71	15	143
2011	Bachelor's degree	35	36	16	7	5	1	72	12	574
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	36	16	12	6	1	66	18	1819

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	44	32	15	6	2	1	77	9	209
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	34	15	8	4	0	73	12	559
2017	University certificate or diploma below the bachelor's level	31	33	21	8	5	1	65	14	130
2017	Bachelor's degree	33	38	13	10	5	1	72	15	633
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	38	15	15	8	0	63	23	1605
2014	Secondary or high school graduation certificate or equivalent or less	34	39	16	8	3	0	73	10	236
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	42	17	10	5	1	68	14	563
2014	University certificate or diploma below the bachelor's level	25	32	24	9	9	1	57	18	131
2014	Bachelor's degree	25	39	19	12	5	0	64	17	560
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	36	18	17	11	0	54	28	1561
2011	Secondary or high school graduation certificate or equivalent or less	44	32	15	5	3	0	76	9	306
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	37	13	7	3	0	76	11	684
2011	University certificate or diploma below the bachelor's level	29	44	11	10	6	1	73	16	142
2011	Bachelor's degree	35	39	14	7	5	1	74	12	574
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	38	13	14	7	0	65	22	1821
2008	Secondary or high school graduation certificate or equivalent or less	42	38	12	7	1	0	80	8	306
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	38	13	8	3	0	77	11	636
2008	University certificate or diploma below the bachelor's level	32	39	11	12	6	0	70	18	114
2008	Bachelor's degree	32	44	13	7	3	0	77	11	447
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	40	13	12	7	1	69	19	1745

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	36	26	21	9	5	4	0	64	14	208
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	24	18	12	8	6	1	59	22	560
2017	University certificate or diploma below the bachelor's level	25	27	23	7	12	6	0	55	20	129
2017	Bachelor's degree	32	24	17	11	9	6	2	60	22	631
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	26	18	14	9	6	2	55	25	1606
2014	Secondary or high school graduation certificate or equivalent or less	31	26	18	13	6	6	0	60	20	237
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	26	18	14	8	6	0	57	24	563
2014	University certificate or diploma below the bachelor's level	26	17	26	11	11	9	0	47	24	131
2014	Bachelor's degree	21	30	21	14	10	3	1	54	25	561
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	26	16	13	11	6	2	56	26	1561
2011	Secondary or high school graduation certificate or equivalent or less	38	28	17	9	6	4	0	68	15	306
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	23	15	11	8	5	0	63	20	683
2011	University certificate or diploma below the bachelor's level	27	25	18	9	14	7	0	56	25	142
2011	Bachelor's degree	30	28	19	10	10	3	1	60	21	576
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	25	17	12	8	6	2	60	22	1821
2008	Secondary or high school graduation certificate or equivalent or less	37	27	14	11	7	3	1	67	19	307
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	27	16	11	8	6	0	63	20	634
2008	University certificate or diploma below the bachelor's level	29	25	14	11	16	5	1	57	28	114
2008	Bachelor's degree	30	29	16	14	7	5	0	62	22	447
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	30	15	12	6	4	2	65	19	1745

Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	24	35	41	209
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	41	41	562
2017	University certificate or diploma below the bachelor's level	24	37	39	130
2017	Bachelor's degree	27	38	35	633
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	40	36	1604
2014	Secondary or high school graduation certificate or equivalent or less	21	39	40	237
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	42	39	563
2014	University certificate or diploma below the bachelor's level	20	41	39	131
2014	Bachelor's degree	29	33	38	560
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	42	38	1560
2011	Secondary or high school graduation certificate or equivalent or less	27	40	32	307
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	40	40	686
2011	University certificate or diploma below the bachelor's level	28	34	38	143
2011	Bachelor's degree	32	35	33	577
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	46	35	1826

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	33	19	19	4	22	4	50
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	18	38	4	9	10	104
2017	University certificate or diploma below the bachelor's level	12	26	53	3	6	0	32
2017	Bachelor's degree	8	19	50	7	11	4	172
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	31	28	18	2	5	385
2014	Secondary or high school graduation certificate or equivalent or less	33	20	26	6	9999	16	51
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	22	34	8	9999	19	113
2014	University certificate or diploma below the bachelor's level	11	21	57	4	9999	8	27
2014	Bachelor's degree	6	28	44	9	9999	12	170
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	36	25	19	9999	7	338
2011	Secondary or high school graduation certificate or equivalent or less	25	24	36	4	9999	11	85
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	29	44	5	9999	12	139
2011	University certificate or diploma below the bachelor's level	9	33	43	11	9999	5	40
2011	Bachelor's degree	10	26	49	8	9999	8	189
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	33	22	25	9999	7	355

Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	13	87	209
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	79	562
2017	University certificate or diploma below the bachelor's level	23	77	130
2017	Bachelor's degree	17	83	633
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	83	1605
2014	Secondary or high school graduation certificate or equivalent or less	18	82	236
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	79	560
2014	University certificate or diploma below the bachelor's level	16	84	130
2014	Bachelor's degree	13	87	561
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	86	1559

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	40	28
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	55	116
2017	University certificate or diploma below the bachelor's level	63	30
2017	Bachelor's degree	58	106
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	280
2014	Secondary or high school graduation certificate or equivalent or less	53	39
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	53	117
2014	University certificate or diploma below the bachelor's level	64	20
2014	Bachelor's degree	67	71
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	214

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	50	28
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	53	116
2017	University certificate or diploma below the bachelor's level	60	30
2017	Bachelor's degree	62	106
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	65	280
2014	Secondary or high school graduation certificate or equivalent or less	58	39
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	61	117
2014	University certificate or diploma below the bachelor's level	72	20
2014	Bachelor's degree	54	71
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	61	214

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	116
2017	University certificate or diploma below the bachelor's level	0	30
2017	Bachelor's degree	6	106
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	280
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	117
2014	University certificate or diploma below the bachelor's level	0	20
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	214

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	28
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	116
2017	University certificate or diploma below the bachelor's level	30
2017	Bachelor's degree	106
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	280
2014	Secondary or high school graduation certificate or equivalent or less	39
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	117
2014	University certificate or diploma below the bachelor's level	20
2014	Bachelor's degree	71
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	214

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	5	106
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	280
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	214

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	28
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	280
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	117
2014	University certificate or diploma below the bachelor's level	0	20
2014	Bachelor's degree	0	71
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	4	214

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	0	106
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	4	280
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	117
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	2	214

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	35	28
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	116
2017	University certificate or diploma below the bachelor's level	46	30
2017	Bachelor's degree	44	106
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	280
2014	Secondary or high school graduation certificate or equivalent or less	39	39
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	116
2014	University certificate or diploma below the bachelor's level	62	19
2014	Bachelor's degree	38	71
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	214

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	36	28
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	116
2017	University certificate or diploma below the bachelor's level	36	30
2017	Bachelor's degree	36	106
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	280
2014	Secondary or high school graduation certificate or equivalent or less	36	39
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	116
2014	University certificate or diploma below the bachelor's level	53	19
2014	Bachelor's degree	35	71
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	214

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	43	28
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	116
2017	University certificate or diploma below the bachelor's level	49	30
2017	Bachelor's degree	49	106
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	280
2014	Secondary or high school graduation certificate or equivalent or less	42	39
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	116
2014	University certificate or diploma below the bachelor's level	63	19
2014	Bachelor's degree	43	71
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	214

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	21	28
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	116
2017	University certificate or diploma below the bachelor's level	27	30
2017	Bachelor's degree	44	106
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	280
2014	Secondary or high school graduation certificate or equivalent or less	25	39
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	116
2014	University certificate or diploma below the bachelor's level	63	19
2014	Bachelor's degree	43	71
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	214

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	22	28
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	116
2017	University certificate or diploma below the bachelor's level	22	30
2017	Bachelor's degree	34	106
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	280
2014	Secondary or high school graduation certificate or equivalent or less	36	39
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	116
2014	University certificate or diploma below the bachelor's level	47	19
2014	Bachelor's degree	28	71
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	214

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	48	28
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	53	116
2017	University certificate or diploma below the bachelor's level	47	30
2017	Bachelor's degree	61	106
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	60	280
2014	Secondary or high school graduation certificate or equivalent or less	38	39
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	51	116
2014	University certificate or diploma below the bachelor's level	42	19
2014	Bachelor's degree	58	71
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	62	214

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	18	28
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	116
2017	University certificate or diploma below the bachelor's level	34	30
2017	Bachelor's degree	31	106
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	280
2014	Secondary or high school graduation certificate or equivalent or less	32	39
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	116
2014	University certificate or diploma below the bachelor's level	42	19
2014	Bachelor's degree	51	71
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	214

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	28
2017	University certificate or diploma below the bachelor's level	30
2017	Bachelor's degree	106
2014	Secondary or high school graduation certificate or equivalent or less	39
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	116
2014	University certificate or diploma below the bachelor's level	19

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	116
2017	Bachelor's degree	7	106
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	280
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	5	116
2014	Bachelor's degree	7	71
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	214

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	116
2017	Bachelor's degree	9	106
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	280
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	116
2014	Bachelor's degree	6	71
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	214

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	48	28
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	116
2017	University certificate or diploma below the bachelor's level	39	30
2017	Bachelor's degree	45	106
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	280
2014	Secondary or high school graduation certificate or equivalent or less	47	39
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	116
2014	University certificate or diploma below the bachelor's level	58	19
2014	Bachelor's degree	51	71
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	214

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	39	28
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	116
2017	University certificate or diploma below the bachelor's level	26	30
2017	Bachelor's degree	25	106
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	280
2014	Secondary or high school graduation certificate or equivalent or less	33	39
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	116
2014	University certificate or diploma below the bachelor's level	36	19
2014	Bachelor's degree	27	71
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	214

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	18	28
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	116
2017	University certificate or diploma below the bachelor's level	24	30
2017	Bachelor's degree	13	106
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	280
2014	Secondary or high school graduation certificate or equivalent or less	15	39
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	116
2014	Bachelor's degree	13	71
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	214

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	53	28
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	59	116
2017	University certificate or diploma below the bachelor's level	63	30
2017	Bachelor's degree	60	106
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	280
2014	Secondary or high school graduation certificate or equivalent or less	53	40
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	63	116
2014	University certificate or diploma below the bachelor's level	70	20
2014	Bachelor's degree	62	71
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	213

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	22	28
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	116
2017	University certificate or diploma below the bachelor's level	34	30
2017	Bachelor's degree	21	106
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	280
2014	Secondary or high school graduation certificate or equivalent or less	22	40
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	116
2014	University certificate or diploma below the bachelor's level	34	20
2014	Bachelor's degree	26	71
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	213

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	116
2017	Bachelor's degree	11	106
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	280
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	116
2014	Bachelor's degree	11	71
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	213

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	116
2017	University certificate or diploma below the bachelor's level	20	30
2017	Bachelor's degree	12	106
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	280
2014	Secondary or high school graduation certificate or equivalent or less	12	40
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	116
2014	University certificate or diploma below the bachelor's level	31	20
2014	Bachelor's degree	13	71
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	213

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	116
2017	Bachelor's degree	7	106
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	280
2014	Secondary or high school graduation certificate or equivalent or less	12	40
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	116
2014	Bachelor's degree	7	71
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	213

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	28
2017	Bachelor's degree	5	106
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	4	116
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	213

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	21	28
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	116
2017	Bachelor's degree	13	106
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	280
2014	Secondary or high school graduation certificate or equivalent or less	17	40
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	116
2014	Bachelor's degree	9	71
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	213

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	116
2017	University certificate or diploma below the bachelor's level	16	30
2017	Bachelor's degree	10	106
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	280
2014	Secondary or high school graduation certificate or equivalent or less	20	40
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	116
2014	Bachelor's degree	12	71
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	213

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	18	28
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	116
2017	University certificate or diploma below the bachelor's level	24	30
2017	Bachelor's degree	23	106
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	280
2014	Secondary or high school graduation certificate or equivalent or less	27	40
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	116
2014	University certificate or diploma below the bachelor's level	25	20
2014	Bachelor's degree	22	71
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	213

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	21	28
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	111
2017	Bachelor's degree	12	101
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	276
2014	Secondary or high school graduation certificate or equivalent or less	16	38
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	111
2014	Bachelor's degree	14	69
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	203

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	18	28
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	111
2017	University certificate or diploma below the bachelor's level	24	29
2017	Bachelor's degree	21	101
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	276
2014	Secondary or high school graduation certificate or equivalent or less	16	38
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	111
2014	Bachelor's degree	17	69
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	203

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	21	28
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	111
2017	University certificate or diploma below the bachelor's level	18	29
2017	Bachelor's degree	5	101
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	276
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	111
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	203

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	18	28
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	111
2017	Bachelor's degree	5	101
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	276
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	111
2014	Bachelor's degree	7	69
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	3	203

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	111
2017	Bachelor's degree	17	101
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	276
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	111
2014	Bachelor's degree	16	69
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	203

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	111
2017	Bachelor's degree	12	101
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	276
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	111
2014	Bachelor's degree	8	69
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	203

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	34	28
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	111
2017	Bachelor's degree	15	101
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	276
2014	Secondary or high school graduation certificate or equivalent or less	13	38
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	111
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	4	203

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	111
2017	Bachelor's degree	6	101
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	276
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	111
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	203

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	111
2017	University certificate or diploma below the bachelor's level	17	29
2017	Bachelor's degree	11	101
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	276
2014	Secondary or high school graduation certificate or equivalent or less	13	38
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	111
2014	University certificate or diploma below the bachelor's level	41	17
2014	Bachelor's degree	14	69
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	203

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	21	28
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	111
2017	University certificate or diploma below the bachelor's level	31	29
2017	Bachelor's degree	27	101
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	276
2014	Secondary or high school graduation certificate or equivalent or less	16	38
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	111
2014	University certificate or diploma below the bachelor's level	41	17
2014	Bachelor's degree	26	69
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	203

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	111
2017	Bachelor's degree	15	101
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	276
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	111
2014	Bachelor's degree	14	69
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	203

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	28	28
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	111
2017	University certificate or diploma below the bachelor's level	47	29
2017	Bachelor's degree	48	101
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	55	276
2014	Secondary or high school graduation certificate or equivalent or less	30	38
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	111
2014	University certificate or diploma below the bachelor's level	72	17
2014	Bachelor's degree	41	69
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	55	203

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	28
2017	University certificate or diploma below the bachelor's level	0	29
2017	Bachelor's degree	0	101
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	2	276
2014	Secondary or high school graduation certificate or equivalent or less	0	38
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	111

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	42	28
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	50	111
2017	University certificate or diploma below the bachelor's level	59	29
2017	Bachelor's degree	55	101
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	57	276
2014	Secondary or high school graduation certificate or equivalent or less	47	38
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	58	111
2014	University certificate or diploma below the bachelor's level	77	17
2014	Bachelor's degree	41	69
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	62	203

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	28
2017	University certificate or diploma below the bachelor's level	29
2017	Bachelor's degree	101

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	18	28
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	111
2017	Bachelor's degree	9	101
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	276
2014	Secondary or high school graduation certificate or equivalent or less	14	38
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	111
2014	Bachelor's degree	12	69
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	203

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	71	29	28
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	89	11	116
2017	University certificate or diploma below the bachelor's level	97	3	29
2017	Bachelor's degree	88	12	106
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	95	5	278

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	21	12	19	4	4	30	9	54	14	209
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	13	24	7	9	27	6	41	24	562
2017	University certificate or diploma below the bachelor's level	10	15	22	8	7	32	7	41	25	130
2017	Bachelor's degree	14	14	18	7	6	32	9	47	22	634
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	12	19	7	7	39	7	39	26	1609
2014	Secondary or high school graduation certificate or equivalent or less	17	13	20	8	3	32	8	50	17	236
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	14	22	8	8	28	8	42	24	563
2014	University certificate or diploma below the bachelor's level	11	16	27	5	12	25	4	38	24	131
2014	Bachelor's degree	11	16	16	5	5	35	11	51	19	560
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	11	18	8	6	41	7	40	26	1560

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	35	26	17	4	3	12	2	72	8	208
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	25	21	7	7	11	1	61	15	558
2017	University certificate or diploma below the bachelor's level	23	23	23	8	4	19	0	56	15	129
2017	Bachelor's degree	23	29	18	7	5	16	2	63	15	630
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	28	19	9	6	16	1	60	18	1607
2014	Secondary or high school graduation certificate or equivalent or less	29	25	18	7	2	17	2	67	11	236
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	25	25	8	5	13	1	56	15	562
2014	University certificate or diploma below the bachelor's level	20	25	22	5	9	18	0	56	17	131
2014	Bachelor's degree	23	31	17	6	3	18	2	67	11	560
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	27	19	7	5	21	1	60	15	1560
2011	Secondary or high school graduation certificate or equivalent or less	40	32	14	4	3	7	0	78	8	307
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	33	16	6	3	8	0	73	10	681
2011	University certificate or diploma below the bachelor's level	32	33	21	3	5	6	0	69	9	141
2011	Bachelor's degree	29	37	15	5	4	10	0	73	10	577
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	33	15	7	4	11	0	71	12	1815

Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	30	45	9	4	3	4	5	82	7	209
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	50	8	5	2	3	4	83	8	559
2017	University certificate or diploma below the bachelor's level	28	51	8	6	2	4	1	83	9	130
2017	Bachelor's degree	24	43	10	9	3	2	11	76	13	632
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	48	10	9	3	1	13	75	14	1608
2014	Secondary or high school graduation certificate or equivalent or less	27	51	8	7	2	2	4	82	9	237
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	52	11	7	2	2	2	79	9	563
2014	University certificate or diploma below the bachelor's level	27	48	13	3	2	1	5	80	6	131
2014	Bachelor's degree	19	45	13	9	2	2	11	73	13	562
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	50	9	8	2	1	15	78	12	1560
2011	Secondary or high school graduation certificate or equivalent or less	33	45	10	7	1	2	2	81	8	307
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	51	10	8	2	1	2	79	11	684
2011	University certificate or diploma below the bachelor's level	25	47	12	5	2	2	5	79	8	141
2011	Bachelor's degree	16	48	12	9	5	1	10	72	15	575
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	48	10	10	4	1	14	73	16	1823
2008	Secondary or high school graduation certificate or equivalent or less	33	44	12	5	3	1	2	80	8	307
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	50	11	7	4	2	1	77	12	637
2008	University certificate or diploma below the bachelor's level	25	43	12	8	3	1	7	75	12	114
2008	Bachelor's degree	15	38	11	7	5	3	21	70	16	449
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	17	6	7	5	3	55	57	29	1745

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	11	21	22	6	2	28	11	52	12	209
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	17	25	8	7	24	8	42	21	558
2017	University certificate or diploma below the bachelor's level	8	23	22	11	5	26	7	44	24	129
2017	Bachelor's degree	8	16	20	8	4	29	14	43	21	633
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	3	12	19	13	11	31	11	27	41	1602
2014	Secondary or high school graduation certificate or equivalent or less	11	19	22	7	5	26	10	46	19	237
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	17	27	8	4	25	10	39	19	559
2014	University certificate or diploma below the bachelor's level	10	13	31	9	8	20	10	33	24	131
2014	Bachelor's degree	6	14	22	10	5	31	13	35	26	562
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	3	17	20	14	11	23	12	31	38	1559
2011	Secondary or high school graduation certificate or equivalent or less	12	25	20	5	4	26	8	57	13	306
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	22	26	7	4	23	8	46	16	685
2011	University certificate or diploma below the bachelor's level	6	19	24	8	5	26	12	41	20	143
2011	Bachelor's degree	5	18	23	9	5	29	11	38	23	576
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	3	10	18	18	16	24	11	20	52	1819

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	43	29	8	3	2	10	4	84	6	209
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	31	13	2	1	9	4	82	3	559
2017	University certificate or diploma below the bachelor's level	38	30	13	3	3	12	1	78	7	130
2017	Bachelor's degree	36	28	11	2	1	10	11	81	5	634
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	26	15	4	2	15	12	71	8	1608
2014	Secondary or high school graduation certificate or equivalent or less	40	29	13	2	1	12	3	82	4	237
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	32	19	4	1	10	2	73	6	563
2014	University certificate or diploma below the bachelor's level	35	26	16	3	3	12	4	74	8	131
2014	Bachelor's degree	31	32	13	3	1	10	11	79	5	560
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	28	13	5	2	11	14	74	9	1559
2011	Secondary or high school graduation certificate or equivalent or less	43	30	9	2	2	10	3	84	5	308
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	32	13	4	1	11	2	79	6	686
2011	University certificate or diploma below the bachelor's level	35	32	16	1	5	7	4	75	6	143
2011	Bachelor's degree	33	29	12	4	1	12	10	79	6	577
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	26	15	5	2	13	13	69	10	1823
2008	Secondary or high school graduation certificate or equivalent or less	42	33	10	3	1	9	2	84	5	307
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	34	15	3	2	14	1	77	5	635
2008	University certificate or diploma below the bachelor's level	32	37	7	4	3	9	7	83	9	114
2008	Bachelor's degree	27	26	10	2	2	11	21	79	6	449
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	10	8	2	3	13	55	59	15	1742

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	35	29	13	3	2	14	4	78	6	208
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	29	17	3	2	12	3	75	5	558
2017	University certificate or diploma below the bachelor's level	28	33	16	2	3	18	0	75	6	129
2017	Bachelor's degree	29	26	15	4	2	13	11	72	8	630
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	25	16	6	4	19	12	63	14	1604
2014	Secondary or high school graduation certificate or equivalent or less	30	30	14	4	2	17	3	75	7	236
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	31	22	3	2	15	2	67	6	562
2014	University certificate or diploma below the bachelor's level	24	32	19	5	5	10	4	66	12	131
2014	Bachelor's degree	23	30	15	4	1	16	10	73	7	562
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	26	17	8	3	16	14	61	16	1558
2011	Secondary or high school graduation certificate or equivalent or less	38	31	10	3	1	13	3	83	5	304
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	33	15	3	2	14	2	76	6	682
2011	University certificate or diploma below the bachelor's level	29	31	18	5	2	11	4	70	8	143
2011	Bachelor's degree	28	31	14	3	2	13	9	76	6	576
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	24	17	8	5	16	13	58	17	1820
2008	Secondary or high school graduation certificate or equivalent or less	37	33	13	6	2	7	2	78	8	307
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	32	15	5	4	12	1	72	11	634
2008	University certificate or diploma below the bachelor's level	34	28	14	6	6	7	5	71	13	114
2008	Bachelor's degree	28	26	11	4	3	11	18	75	9	448
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	9	10	5	6	12	49	47	27	1740

Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	5	95	208
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	93	559
2017	University certificate or diploma below the bachelor's level	10	90	130
2017	Bachelor's degree	7	93	632
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	90	1606
2014	Secondary or high school graduation certificate or equivalent or less	7	93	237
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	5	95	561
2014	University certificate or diploma below the bachelor's level	9	91	130
2014	Bachelor's degree	5	95	561
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	93	1559

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	37
2017	Bachelor's degree	36	42
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	158
2014	Secondary or high school graduation certificate or equivalent or less	40	15
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	63	27
2014	Bachelor's degree	49	27
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	112

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	70	11
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	90	37
2017	University certificate or diploma below the bachelor's level	84	13
2017	Bachelor's degree	76	42
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	81	158
2014	Secondary or high school graduation certificate or equivalent or less	62	15
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	70	27
2014	University certificate or diploma below the bachelor's level	100	10
2014	Bachelor's degree	74	27
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	83	112

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	11
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	37
2014	Secondary or high school graduation certificate or equivalent or less	0	15
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	27
2014	University certificate or diploma below the bachelor's level	0	10
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	112

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	11
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37
2017	University certificate or diploma below the bachelor's level	13
2017	Bachelor's degree	42
2014	Secondary or high school graduation certificate or equivalent or less	15
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27
2014	University certificate or diploma below the bachelor's level	10
2014	Bachelor's degree	27
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	112

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma below the bachelor's level	0	13
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	158
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	27
2014	University certificate or diploma below the bachelor's level	0	10
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	112

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	11
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	37
2017	Bachelor's degree	0	42
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	158
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	27
2014	Bachelor's degree	0	27

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	11
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	37
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	158
2014	University certificate or diploma below the bachelor's level	0	10
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	112

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	16	42
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	159
2014	Secondary or high school graduation certificate or equivalent or less	0	15
2014	Bachelor's degree	33	27
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	113

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	17	42
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	159
2014	Secondary or high school graduation certificate or equivalent or less	0	15
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	113

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma below the bachelor's level	0	13
2017	Bachelor's degree	14	42
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	159
2014	Secondary or high school graduation certificate or equivalent or less	0	15
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	113

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	4	159
2014	Secondary or high school graduation certificate or equivalent or less	0	15
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	27
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	113

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	11
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	38
2017	Bachelor's degree	31	42
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	159
2014	Secondary or high school graduation certificate or equivalent or less	33	15
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	27
2014	University certificate or diploma below the bachelor's level	50	10
2014	Bachelor's degree	33	27
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	113

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	21	42
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	159
2014	Bachelor's degree	22	27
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	113

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	11
2017	University certificate or diploma below the bachelor's level	0	13
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	3	159
2014	Secondary or high school graduation certificate or equivalent or less	0	15
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	27
2014	University certificate or diploma below the bachelor's level	0	10
2014	Bachelor's degree	0	27
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	113

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	11
2017	University certificate or diploma below the bachelor's level	0	13
2017	Bachelor's degree	0	42
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	3	159

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	11
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	38
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	159
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	113

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	11
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	38
2017	Bachelor's degree	20	42
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	159
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	27
2014	Bachelor's degree	24	27
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	113

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	11
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38
2017	University certificate or diploma below the bachelor's level	13
2017	Bachelor's degree	42
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	159

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	38
2017	University certificate or diploma below the bachelor's level	0	13
2017	Bachelor's degree	26	42
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	159
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	113

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	11
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38
2017	Bachelor's degree	42
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	159
2014	Secondary or high school graduation certificate or equivalent or less	15
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27
2014	University certificate or diploma below the bachelor's level	10
2014	Bachelor's degree	27
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	113

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	44	11
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	38
2017	Bachelor's degree	19	42
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	159
2014	Secondary or high school graduation certificate or equivalent or less	61	15
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	27
2014	Bachelor's degree	22	27
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	113

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	38
2017	University certificate or diploma below the bachelor's level	38	13
2017	Bachelor's degree	29	42
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	159
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	27
2014	University certificate or diploma below the bachelor's level	45	11
2014	Bachelor's degree	17	27
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	112

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	17	42
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	159
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	27
2014	University certificate or diploma below the bachelor's level	45	11
2014	Bachelor's degree	19	27
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	112

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	11
2017	University certificate or diploma below the bachelor's level	13
2014	Secondary or high school graduation certificate or equivalent or less	15

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	38
2017	Bachelor's degree	13	42
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	159
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	27
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	112

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	11
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	159
2014	Secondary or high school graduation certificate or equivalent or less	0	15
2014	Bachelor's degree	0	27
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	112

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	11
2017	University certificate or diploma below the bachelor's level	0	13
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	159

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	38
2017	University certificate or diploma below the bachelor's level	0	13
2017	Bachelor's degree	0	42
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	159
2014	University certificate or diploma below the bachelor's level	0	11
2014	Bachelor's degree	0	27
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	112

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	38
2017	University certificate or diploma below the bachelor's level	62	13
2017	Bachelor's degree	64	42
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	64	159
2014	Secondary or high school graduation certificate or equivalent or less	59	15
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	27
2014	University certificate or diploma below the bachelor's level	45	11
2014	Bachelor's degree	60	27
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	67	112

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	10
2017	University certificate or diploma below the bachelor's level	0	12
2017	Bachelor's degree	12	41
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	157
2014	Secondary or high school graduation certificate or equivalent or less	0	15
2014	Bachelor's degree	0	26

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	14	41
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	157
2014	Bachelor's degree	20	26
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	105

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	10
2017	University certificate or diploma below the bachelor's level	0	12
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	3	157
2014	Secondary or high school graduation certificate or equivalent or less	0	15
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	25
2014	Bachelor's degree	0	26

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	10
2017	University certificate or diploma below the bachelor's level	12
2014	Secondary or high school graduation certificate or equivalent or less	15
2014	Bachelor's degree	26
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	105

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	Total responses
2017	University certificate or diploma below the bachelor's level	12
2014	Secondary or high school graduation certificate or equivalent or less	15
2014	Bachelor's degree	26
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	105

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	37
2017	University certificate or diploma below the bachelor's level	0	12
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	157
2014	Secondary or high school graduation certificate or equivalent or less	0	15
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	25

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	37
2017	University certificate or diploma below the bachelor's level	0	12
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	157
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	105

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	157
2014	Secondary or high school graduation certificate or equivalent or less	0	15
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	105

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma below the bachelor's level	0	12
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	157
2014	Secondary or high school graduation certificate or equivalent or less	0	15
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	105

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	37
2017	Bachelor's degree	17	41
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	157
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	25
2014	Bachelor's degree	20	26
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	105

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	37
2017	Bachelor's degree	13	41
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	157
2014	Secondary or high school graduation certificate or equivalent or less	0	15
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	105

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	10
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	37
2017	Bachelor's degree	42	41
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	57	157
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	25
2014	Bachelor's degree	36	26
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	105

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	10
2017	University certificate or diploma below the bachelor's level	12
2017	Bachelor's degree	41
2014	Secondary or high school graduation certificate or equivalent or less	15
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25
2014	Bachelor's degree	26

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	52	37
2017	University certificate or diploma below the bachelor's level	49	12
2017	Bachelor's degree	54	41
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	72	157
2014	Secondary or high school graduation certificate or equivalent or less	55	15
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	64	25
2014	Bachelor's degree	69	26
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	77	105

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	10
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37
2017	University certificate or diploma below the bachelor's level	12
2017	Bachelor's degree	41

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	10
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	37
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	157
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	25
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	105

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	82	18	11
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	88	12	38
2017	University certificate or diploma below the bachelor's level	84	16	13
2017	Bachelor's degree	80	20	42
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	95	5	160

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	22	14	19	2	1	32	9	62	5	206
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	13	24	4	3	34	6	50	10	561
2017	University certificate or diploma below the bachelor's level	11	13	26	4	3	35	8	42	12	129
2017	Bachelor's degree	14	14	19	2	2	41	9	56	7	632
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	12	19	4	4	45	6	44	17	1603
2014	Secondary or high school graduation certificate or equivalent or less	16	12	23	3	1	39	6	52	7	236
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	14	24	3	1	37	7	49	8	563
2014	University certificate or diploma below the bachelor's level	14	14	25	5	4	33	5	46	14	131
2014	Bachelor's degree	11	13	18	2	2	45	9	52	10	560
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	12	18	4	3	47	6	44	17	1561

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	41	25	16	1	1	14	2	78	3	208
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	26	20	3	3	12	2	69	7	562
2017	University certificate or diploma below the bachelor's level	27	27	22	4	4	15	1	65	9	129
2017	Bachelor's degree	26	31	18	2	3	17	3	71	6	630
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	30	17	5	4	18	1	68	11	1596
2014	Secondary or high school graduation certificate or equivalent or less	27	28	16	3	1	22	3	73	5	236
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	27	24	3	1	18	2	65	5	563
2014	University certificate or diploma below the bachelor's level	26	28	17	5	4	20	1	67	12	131
2014	Bachelor's degree	25	29	16	3	2	23	2	72	6	560
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	28	17	5	3	23	1	68	10	1559
2011	Secondary or high school graduation certificate or equivalent or less	42	34	12	1	1	9	1	85	2	308
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	32	12	3	1	10	0	81	5	683
2011	University certificate or diploma below the bachelor's level	39	32	17	3	2	7	0	77	5	143
2011	Bachelor's degree	37	36	11	3	1	12	0	83	5	574
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	34	12	4	2	11	0	80	7	1819

Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	16	24	23	17	19	0	1	40	37	209
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	25	21	15	19	1	2	43	35	561
2017	University certificate or diploma below the bachelor's level	16	24	23	14	22	1	1	40	36	130
2017	Bachelor's degree	13	22	21	14	26	1	2	36	42	633
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	23	25	15	22	0	2	37	37	1601

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	29	26	28	10	6	0	1	55	16	209
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	29	28	18	9	0	1	44	27	560
2017	University certificate or diploma below the bachelor's level	13	18	31	25	10	1	2	32	36	130
2017	Bachelor's degree	12	22	31	19	15	1	1	34	35	632
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	19	30	26	17	0	0	27	43	1603

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	34	28	23	10	4	0	1	63	14	206
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	34	23	13	6	0	3	56	20	556
2017	University certificate or diploma below the bachelor's level	20	27	28	15	7	2	2	49	23	130
2017	Bachelor's degree	16	29	26	15	12	1	1	46	28	631
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	26	30	20	12	0	1	38	32	1604

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	29	20	22	16	8	2	3	51	25	208
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	25	25	16	12	1	2	46	29	559
2017	University certificate or diploma below the bachelor's level	18	27	19	15	20	1	2	45	36	130
2017	Bachelor's degree	13	22	26	17	18	1	3	37	36	631
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	20	26	20	18	1	1	34	40	1602

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	51	19	11	2	1	0	15	83	3	209
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	25	13	5	1	1	9	79	7	557
2017	University certificate or diploma below the bachelor's level	37	31	12	7	4	2	8	75	12	129
2017	Bachelor's degree	33	24	17	11	8	1	7	61	21	634
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	25	26	16	14	1	2	42	31	1602

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	41	29	20	6	3	0	1	71	8	208
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	30	21	13	5	0	2	60	19	557
2017	University certificate or diploma below the bachelor's level	30	28	23	9	8	1	1	59	17	128
2017	Bachelor's degree	25	25	27	14	8	0	0	50	22	633
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	26	29	19	14	0	0	38	33	1604

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	42	28	20	4	4	1	2	72	8	208
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	37	18	9	4	1	3	68	14	559
2017	University certificate or diploma below the bachelor's level	22	33	27	11	5	1	2	56	16	128
2017	Bachelor's degree	25	34	21	11	6	1	1	60	18	632
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	31	27	16	9	1	1	48	25	1604

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	31	36	22	6	4	0	0	68	10	209
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	37	21	13	5	1	2	59	19	558
2017	University certificate or diploma below the bachelor's level	20	27	27	20	5	1	2	48	25	128
2017	Bachelor's degree	21	28	25	14	9	1	1	51	24	631
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	33	27	15	6	1	1	51	21	1604

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	37	31	18	9	3	1	1	69	12	209
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	33	19	12	4	1	2	64	16	560
2017	University certificate or diploma below the bachelor's level	22	35	24	12	5	1	2	58	17	128
2017	Bachelor's degree	26	32	21	10	8	1	1	59	19	632
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	37	22	10	5	1	1	63	15	1604

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	37	28	18	9	2	2	3	69	12	209
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	32	22	9	5	1	3	63	15	555
2017	University certificate or diploma below the bachelor's level	26	33	22	10	5	3	2	62	15	128
2017	Bachelor's degree	28	30	22	12	7	1	1	58	19	632
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	30	25	14	7	1	1	53	22	1597

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	61	20	11	3	3	0	2	83	6	208
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	53	23	12	6	3	0	3	78	9	559
2017	University certificate or diploma below the bachelor's level	46	22	19	8	2	1	2	70	11	130
2017	Bachelor's degree	55	26	9	3	4	1	1	83	7	631
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	52	27	14	5	2	0	1	79	7	1608

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	76	11	6	1	1	1	4	91	2	209
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	65	13	9	5	3	0	4	82	9	557
2017	University certificate or diploma below the bachelor's level	68	12	11	2	4	2	1	82	6	130
2017	Bachelor's degree	69	14	4	4	4	1	4	88	8	633
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	70	13	7	4	3	1	3	85	8	1607

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	53	29	9	2	2	1	3	86	5	207
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	50	26	12	5	4	0	3	78	9	559
2017	University certificate or diploma below the bachelor's level	49	31	13	2	4	1	1	82	6	129
2017	Bachelor's degree	53	28	10	3	3	1	3	84	6	632
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50	32	11	4	1	0	2	83	6	1604

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	65	19	6	4	3	0	3	87	7	208
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	60	16	9	7	5	0	3	78	12	558
2017	University certificate or diploma below the bachelor's level	59	17	12	3	5	1	3	78	9	130
2017	Bachelor's degree	58	19	11	5	4	0	3	80	9	633
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	54	22	11	6	4	0	2	78	11	1610

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	54	11	4	1	0	0	30	94	1	208
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	57	12	4	2	1	0	26	92	3	559
2017	University certificate or diploma below the bachelor's level	56	13	5	0	1	2	24	93	1	129
2017	Bachelor's degree	55	12	5	1	1	1	26	91	2	633
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	52	18	8	2	1	0	20	87	4	1604

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	73	14	3	1	0	1	8	95	1	204
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	72	12	4	1	1	0	9	94	2	555
2017	University certificate or diploma below the bachelor's level	71	11	2	1	1	1	13	95	2	128
2017	Bachelor's degree	67	15	7	1	1	1	8	90	2	634
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	53	25	12	4	1	0	5	82	5	1593

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	60	20	9	4	3	0	4	84	7	209
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	60	15	9	4	5	1	6	80	10	560
2017	University certificate or diploma below the bachelor's level	63	17	11	0	6	1	3	83	6	130
2017	Bachelor's degree	64	15	6	3	6	1	6	84	9	634
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	71	13	5	3	3	0	5	88	6	1608

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	49	31	14	2	2	0	2	81	4	209
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	32	14	5	3	0	3	78	8	556
2017	University certificate or diploma below the bachelor's level	49	29	15	4	1	1	2	80	5	130
2017	Bachelor's degree	48	30	12	4	1	1	3	82	5	634
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50	29	13	3	2	1	3	82	5	1604

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	14	39	32	9	5	0	54	14	209
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	29	43	13	4	1	40	17	561
2017	University certificate or diploma below the bachelor's level	9	24	46	15	5	1	33	20	130
2017	Bachelor's degree	8	28	39	18	6	1	36	24	633
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	3	20	44	23	10	0	23	33	1609

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	6	16	40	21	15	0	2	36	23	208
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	21	44	21	6	0	1	28	28	557
2017	University certificate or diploma below the bachelor's level	8	27	34	27	3	1	0	30	35	129
2017	Bachelor's degree	6	22	41	22	8	1	0	30	29	631
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	25	44	16	5	0	0	21	35	1603

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	40	38	13	5	1	3	80	6	209
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	37	11	7	3	2	79	10	560
2017	University certificate or diploma below the bachelor's level	30	39	15	7	5	5	72	13	130
2017	Bachelor's degree	39	41	9	6	2	3	82	9	634
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	45	13	6	4	2	76	11	1608

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	28	39	17	8	4	4	69	13	209
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	38	19	11	8	1	61	19	561
2017	University certificate or diploma below the bachelor's level	17	36	19	17	9	2	54	26	130
2017	Bachelor's degree	20	40	16	13	8	2	62	22	633
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	37	15	18	12	2	54	30	1607

Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	20	80	208
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	81	560
2017	University certificate or diploma below the bachelor's level	17	83	129
2017	Bachelor's degree	17	83	633
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	84	1604
2014	Secondary or high school graduation certificate or equivalent or less	13	87	237
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	83	562
2014	University certificate or diploma below the bachelor's level	15	85	131
2014	Bachelor's degree	14	86	560
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	85	1558

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	88	12	41
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	85	15	108
2017	University certificate or diploma below the bachelor's level	87	13	23
2017	Bachelor's degree	85	15	106
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	85	15	259
2014	Secondary or high school graduation certificate or equivalent or less	87	13	29
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	84	16	97
2014	University certificate or diploma below the bachelor's level	75	25	20
2014	Bachelor's degree	75	25	78
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	86	14	239

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	67	29	4	0	0	0	0	96	0	36
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	59	32	3	4	1	1	0	91	5	92
2017	University certificate or diploma below the bachelor's level	29	51	10	10	0	0	0	80	10	20
2017	Bachelor's degree	45	34	6	8	3	3	0	82	12	89
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	51	31	6	9	2	0	0	82	12	220
2014	Secondary or high school graduation certificate or equivalent or less	61	30	5	5	0	0	0	91	5	25
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	40	10	1	4	0	1	84	5	81
2014	University certificate or diploma below the bachelor's level	32	26	29	13	0	0	0	58	13	15
2014	Bachelor's degree	41	31	14	7	2	2	3	77	9	58
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	55	30	5	7	3	1	0	85	10	204

Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	35	25	13	11	12	3	2	37	63	208
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	24	18	9	13	2	1	34	66	562
2017	University certificate or diploma below the bachelor's level	22	28	20	13	15	2	1	23	77	130
2017	Bachelor's degree	23	21	21	14	18	3	0	24	76	634
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	19	22	14	15	5	1	26	74	1609

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	26	125
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	357
2017	University certificate or diploma below the bachelor's level	20	96
2017	Bachelor's degree	22	465
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	1120

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	32	125
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	357
2017	University certificate or diploma below the bachelor's level	26	96
2017	Bachelor's degree	41	465
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	1120

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	17	125
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	357
2017	University certificate or diploma below the bachelor's level	21	96
2017	Bachelor's degree	22	465
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	1120

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	37	125
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	357
2017	University certificate or diploma below the bachelor's level	33	96
2017	Bachelor's degree	38	465
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	1120

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	7	125
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	357
2017	University certificate or diploma below the bachelor's level	10	96
2017	Bachelor's degree	8	465
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	1120

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	42	125
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	52	357
2017	University certificate or diploma below the bachelor's level	54	96
2017	Bachelor's degree	46	465
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	53	1120

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	10	50	16	10	3	10	120
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	55	13	9	4	13	344
2017	University certificate or diploma below the bachelor's level	6	48	15	11	10	10	93
2017	Bachelor's degree	7	42	22	12	5	12	457
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	3	41	23	14	6	13	1101

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	8	18	15	13	29	4	14	31	51	126
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	14	20	16	27	3	13	27	50	361
2017	University certificate or diploma below the bachelor's level	9	18	20	14	22	0	16	33	44	97
2017	Bachelor's degree	7	16	17	16	33	1	9	26	55	468
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	14	13	20	38	2	8	21	64	1127

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	1	5	12	24	46	5	7	6	80	126
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	3	7	13	20	51	2	5	10	76	358
2017	University certificate or diploma below the bachelor's level	2	8	10	18	49	1	11	12	77	96
2017	Bachelor's degree	1	5	10	16	59	2	7	7	83	468
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	1	4	7	17	62	2	6	6	86	1125

Report a problem or mistake on this page

Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Department of Justice Canada by Question 115. What is the highest level of education you have ever completed?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me