2017 Public Service Employee Survey Results for Department of Justice Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - PM

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	34	54	3	7	2	88	9	59
2017	PM-04	25	49	8	10	8	74	18	12
2017	PM-05	38	57	0	5	0	95	5	18
2017	PM-06	36	42	7	16	0	77	16	14
2014	PM	38	44	4	12	2	82	14	50
2014	PM-04	34	34	8	24	0	67	24	12
2014	PM-06	33	67	0	0	0	100	0	15
2011	PM	49	42	0	9	0	91	9	67
2011	PM-04	48	43	0	10	0	90	10	21
2011	PM-05	77	23	0	0	0	100	0	13
2011	PM-06	38	50	0	13	0	88	13	16
2008	PM	58	40	0	2	0	98	2	52
2008	PM-05	44	56	0	0	0	100	0	16
2008	PM-06	75	17	0	8	0	92	8	12

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	76	21	0	2	2	0	0	97	3	59
2017	PM-04	74	18	0	8	0	0	0	92	8	12
2017	PM-05	88	12	0	0	0	0	0	100	0	18
2017	PM-06	86	14	0	0	0	0	0	100	0	14
2014	PM	76	18	0	4	2	0	0	94	6	50
2014	PM-04	66	25	0	0	8	0	0	92	8	12
2014	PM-06	93	7	0	0	0	0	0	100	0	15
2011	PM	72	21	1	3	1	0	1	94	5	67
2011	PM-04	76	14	5	5	0	0	0	90	5	21
2011	PM-05	77	15	0	0	0	0	8	100	0	13
2011	PM-06	69	31	0	0	0	0	0	100	0	16
2008	PM	69	17	4	6	2	2	0	88	8	52
2008	PM-05	50	44	0	6	0	0	0	94	6	16
2008	PM-06	75	8	0	8	8	0	0	83	17	12

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	52	33	3	12	0	85	12	59
2017	PM-04	39	37	8	16	0	77	16	12
2017	PM-05	55	34	0	12	0	88	12	18
2017	PM-06	59	34	0	7	0	93	7	14
2014	PM	62	18	6	10	4	80	14	50
2014	PM-04	58	25	8	0	8	83	8	12
2014	PM-06	80	7	7	7	0	87	7	15
2011	PM	66	19	6	4	4	85	9	67
2011	PM-04	62	24	5	0	10	86	10	21
2011	PM-05	69	15	15	0	0	85	0	13
2011	PM-06	69	25	0	6	0	94	6	16
2008	PM	56	27	4	12	2	83	13	52
2008	PM-05	38	44	6	13	0	81	13	16
2008	PM-06	50	25	0	17	8	75	25	12

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	34	34	8	11	13	0	67	25	59
2017	PM-04	33	35	0	23	8	0	69	31	12
2017	PM-05	39	17	16	5	23	0	56	28	18
2017	PM-06	29	44	7	14	7	0	73	21	14
2014	PM	36	26	2	10	26	0	62	36	50
2014	PM-04	50	17	0	16	17	0	67	33	12
2014	PM-06	33	33	0	7	27	0	67	33	15
2011	PM	54	25	6	9	4	1	80	14	67
2011	PM-04	43	24	14	14	5	0	67	19	21
2011	PM-05	77	8	0	8	8	0	85	15	13
2011	PM-06	69	19	0	6	6	0	88	13	16

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	35	47	5	10	3	0	82	13	59
2017	PM-04	16	53	8	8	16	0	69	23	12
2017	PM-05	54	29	0	17	0	0	83	17	18
2017	PM-06	38	49	7	7	0	0	86	7	14
2014	PM	26	40	14	8	12	0	66	20	50
2014	PM-04	25	25	25	8	16	0	50	24	12
2014	PM-06	20	53	13	7	7	0	73	13	15
2011	PM	34	36	13	13	1	1	71	15	67
2011	PM-04	48	24	14	14	0	0	71	14	21
2011	PM-05	54	23	8	15	0	0	77	15	13
2011	PM-06	31	44	19	6	0	0	75	6	16
2008	PM	37	38	4	15	2	4	78	18	52
2008	PM-05	31	63	0	6	0	0	94	6	16
2008	PM-06	33	33	8	17	0	8	73	18	12

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	51	30	7	9	3	81	12	59
2017	PM-04	65	26	0	10	0	90	10	12
2017	PM-05	40	49	5	5	0	89	5	18
2017	PM-06	72	21	0	7	0	93	7	14
2014	PM	48	34	14	2	2	82	4	50
2014	PM-04	50	42	8	0	0	92	0	12
2014	PM-06	47	33	13	7	0	80	7	15
2011	PM	45	34	12	9	0	79	9	67
2011	PM-04	38	38	10	14	0	76	14	21
2011	PM-05	77	23	0	0	0	100	0	13
2011	PM-06	50	44	6	0	0	94	0	16
2008	PM	50	40	8	2	0	90	2	52
2008	PM-05	63	31	6	0	0	94	0	16
2008	PM-06	42	58	0	0	0	100	0	12

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	54	27	3	12	4	81	16	59
2017	PM-04	65	26	0	10	0	90	10	12
2017	PM-05	61	27	5	6	0	88	6	18
2017	PM-06	64	29	0	7	0	93	7	14
2014	PM	44	44	10	2	0	88	2	50
2014	PM-04	66	25	0	8	0	92	8	12
2014	PM-06	33	60	7	0	0	93	0	15
2011	PM	45	42	5	8	0	88	8	66
2011	PM-04	40	45	0	15	0	85	15	20
2011	PM-05	77	23	0	0	0	100	0	13
2011	PM-06	63	38	0	0	0	100	0	16
2008	PM	50	40	6	4	0	90	4	52
2008	PM-05	63	38	0	0	0	100	0	16
2008	PM-06	50	50	0	0	0	100	0	12

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	58	30	5	7	0	88	7	59
2017	PM-04	41	33	0	25	0	75	25	12
2017	PM-05	83	12	5	0	0	95	0	18
2017	PM-06	57	29	14	0	0	86	0	14
2014	PM	42	42	8	2	6	84	8	50
2014	PM-04	58	25	8	0	8	83	8	12
2014	PM-06	27	60	7	7	0	87	7	15

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	49	33	6	8	3	0	0	82	12	59
2017	PM-04	65	27	0	0	8	0	0	92	8	12
2017	PM-05	50	28	11	12	0	0	0	78	12	18
2017	PM-06	50	22	14	7	7	0	0	72	14	14
2014	PM	40	32	8	10	10	0	0	72	20	50
2014	PM-04	25	50	8	8	8	0	0	76	16	12
2014	PM-06	27	33	13	27	0	0	0	60	27	15
2011	PM	37	43	7	6	3	1	1	83	9	67
2011	PM-04	48	33	10	5	5	0	0	81	10	21
2011	PM-05	38	38	8	0	8	0	8	83	8	13
2011	PM-06	25	56	6	13	0	0	0	81	13	16

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	19	26	18	11	11	3	11	52	26	59
2017	PM-04	18	23	18	8	16	0	18	50	29	12
2017	PM-05	16	30	16	5	22	5	5	52	30	18
2017	PM-06	22	30	7	28	7	0	7	55	37	14
2014	PM	18	18	8	22	22	2	10	41	50	50
2014	PM-04	34	25	0	17	16	0	8	64	36	12
2014	PM-06	7	13	7	40	27	7	0	21	71	15
2011	PM	27	25	10	16	10	1	9	58	30	67
2011	PM-04	29	24	19	19	5	0	5	55	25	21
2011	PM-05	46	31	0	8	8	0	8	83	17	13
2011	PM-06	13	25	13	31	13	6	0	40	47	16
2008	PM	38	25	8	6	12	2	10	72	20	52
2008	PM-05	25	38	13	6	13	0	6	67	20	16
2008	PM-06	33	17	0	17	25	0	8	55	45	12

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	29	50	8	7	5	79	12	59
2017	PM-04	57	33	0	10	0	90	10	12
2017	PM-05	29	60	5	5	0	89	5	18
2017	PM-06	22	57	7	7	7	79	14	14
2014	PM	36	38	20	4	2	74	6	50
2014	PM-04	58	25	17	0	0	83	0	12
2014	PM-06	27	47	20	7	0	73	7	15
2011	PM	37	43	12	6	1	81	7	67
2011	PM-04	33	43	14	5	5	76	10	21
2011	PM-05	38	46	8	8	0	85	8	13
2011	PM-06	56	38	6	0	0	94	0	16
2008	PM	38	35	17	8	2	73	10	52
2008	PM-05	50	38	6	6	0	88	6	16
2008	PM-06	42	42	0	17	0	83	17	12

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	30	38	10	12	10	68	22	59
2017	PM-04	59	23	0	10	8	82	18	12
2017	PM-05	24	44	16	5	11	67	16	18
2017	PM-06	16	43	7	28	7	58	35	14
2014	PM	14	34	24	20	8	48	28	50
2014	PM-04	17	25	25	24	8	42	33	12
2014	PM-06	0	47	27	27	0	47	27	15
2011	PM	24	39	21	12	4	63	16	67
2011	PM-04	33	33	24	5	5	67	10	21
2011	PM-05	38	8	31	23	0	46	23	13
2011	PM-06	13	56	13	13	6	69	19	16

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	36	42	5	12	5	78	17	59
2017	PM-04	65	26	0	10	0	90	10	12
2017	PM-05	34	49	0	11	6	83	17	18
2017	PM-06	7	58	7	14	14	65	28	14

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	49	36	9	2	3	2	86	5	59
2017	PM-04	65	35	0	0	0	0	100	0	12
2017	PM-05	51	38	0	0	5	6	94	6	18
2017	PM-06	36	36	21	7	0	0	72	7	14
2014	PM	36	42	16	4	2	0	78	6	50
2014	PM-04	50	34	17	0	0	0	83	0	12
2014	PM-06	33	40	20	7	0	0	73	7	15
2011	PM	39	48	9	4	0	0	87	4	67
2011	PM-04	52	33	5	10	0	0	86	10	21
2011	PM-05	38	46	15	0	0	0	85	0	13
2011	PM-06	19	81	0	0	0	0	100	0	16
2008	PM	56	31	10	2	0	2	88	2	52
2008	PM-05	63	31	6	0	0	0	94	0	16
2008	PM-06	75	25	0	0	0	0	100	0	12

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	29	40	10	14	8	68	22	59
2017	PM-04	51	31	0	10	8	82	18	12
2017	PM-05	18	44	22	16	0	62	16	18
2017	PM-06	29	43	0	14	14	72	28	14

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	51	32	10	5	2	83	7	59
2017	PM-04	65	35	0	0	0	100	0	12
2017	PM-05	51	22	28	0	0	72	0	18
2017	PM-06	50	43	0	7	0	93	7	14
2014	PM	58	30	10	2	0	88	2	50
2014	PM-04	66	17	17	0	0	83	0	12
2014	PM-06	53	40	7	0	0	93	0	15
2011	PM	58	28	9	3	1	87	4	67
2011	PM-04	57	19	19	0	5	76	5	21
2011	PM-05	77	15	0	8	0	92	8	13
2011	PM-06	75	25	0	0	0	100	0	16

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	33	40	13	9	3	2	74	12	59
2017	PM-04	41	51	0	8	0	0	92	8	12
2017	PM-05	40	32	22	0	0	6	77	0	18
2017	PM-06	30	48	8	7	7	0	78	14	14
2014	PM	16	44	10	20	10	0	60	30	50
2014	PM-04	25	50	8	8	8	0	76	16	12
2014	PM-06	0	33	13	47	7	0	33	53	15
2011	PM	22	52	13	4	6	1	76	11	67
2011	PM-04	19	52	14	5	10	0	71	14	21
2011	PM-05	31	54	8	8	0	0	85	8	13
2011	PM-06	13	75	6	6	0	0	88	6	16

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	40	34	16	9	2	73	10	59
2017	PM-04	57	35	0	8	0	92	8	12
2017	PM-05	34	27	33	0	5	61	5	18
2017	PM-06	38	49	7	7	0	86	7	14
2014	PM	26	38	18	6	12	64	18	50
2014	PM-04	34	25	17	16	8	59	24	12
2014	PM-06	20	33	27	0	20	53	20	15

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	31	45	8	14	2	0	76	15	59
2017	PM-04	49	33	0	18	0	0	82	18	12
2017	PM-05	29	43	22	5	0	0	72	5	18
2017	PM-06	16	56	7	14	7	0	72	21	14
2014	PM	27	45	12	14	2	0	71	16	49
2014	PM-04	25	58	8	8	0	0	83	8	12
2014	PM-06	21	43	21	14	0	0	64	14	14
2011	PM	37	40	12	7	1	1	79	9	67
2011	PM-04	48	29	14	10	0	0	76	10	21
2011	PM-05	46	46	0	0	8	0	92	8	13
2011	PM-06	19	63	13	6	0	0	81	6	16

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	46	26	14	8	4	2	74	12	59
2017	PM-04	75	16	10	0	0	0	90	0	12
2017	PM-05	40	27	16	11	0	6	71	12	18
2017	PM-06	36	50	7	7	0	0	86	7	14
2014	PM	46	34	18	2	0	0	80	2	50
2014	PM-04	66	17	17	0	0	0	83	0	12
2014	PM-06	33	40	27	0	0	0	73	0	15
2011	PM	40	45	6	6	3	0	85	9	67
2011	PM-04	33	52	5	5	5	0	86	10	21
2011	PM-05	54	31	8	0	8	0	85	8	13
2011	PM-06	50	50	0	0	0	0	100	0	16
2008	PM	48	42	6	2	2	0	90	4	52
2008	PM-05	56	38	0	6	0	0	94	6	16
2008	PM-06	58	42	0	0	0	0	100	0	12

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	31	27	21	8	11	2	59	19	59
2017	PM-04	26	0	23	8	35	8	28	47	12
2017	PM-05	17	44	22	11	5	0	61	16	18
2017	PM-06	36	30	21	7	7	0	65	14	14
2014	PM	24	42	18	10	6	0	66	16	50
2014	PM-04	8	42	34	8	8	0	50	16	12
2014	PM-06	20	53	13	13	0	0	73	13	15
2011	PM	25	37	22	9	4	1	64	14	67
2011	PM-04	19	48	24	5	5	0	67	10	21
2011	PM-05	8	31	31	8	15	8	42	25	13
2011	PM-06	31	31	13	25	0	0	63	25	16
2008	PM	21	46	15	10	4	4	70	14	52
2008	PM-05	25	31	25	0	13	6	60	13	16
2008	PM-06	0	58	17	25	0	0	58	25	12

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	5	22	50	13	8	0	2	22	28	59
2017	PM-04	8	25	43	8	8	0	8	17	36	12
2017	PM-05	0	28	61	5	5	0	0	11	28	18
2017	PM-06	7	14	65	14	0	0	0	14	21	14
2014	PM	8	24	38	18	6	0	6	26	34	50
2014	PM-04	8	24	50	17	0	0	0	17	33	12
2014	PM-06	13	20	47	13	0	0	7	14	36	15
2011	PM	5	26	42	15	9	3	0	25	31	66
2011	PM-04	5	30	40	10	15	0	0	25	35	20
2011	PM-05	0	38	31	23	0	8	0	25	42	13
2011	PM-06	13	19	44	19	6	0	0	25	31	16
2008	PM	10	12	35	29	6	6	4	38	23	52
2008	PM-05	13	13	25	38	6	6	0	47	27	16
2008	PM-06	17	0	50	25	8	0	0	33	17	12

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	2	7	34	34	12	8	5	52	9	58
2017	PM-04	8	0	39	28	8	10	8	43	10	12
2017	PM-05	0	5	28	45	11	11	0	63	6	18
2017	PM-06	0	14	56	23	7	0	0	30	14	14
2014	PM	10	10	32	28	14	0	6	45	21	50
2014	PM-04	8	0	50	34	8	0	0	42	8	12
2014	PM-06	13	7	40	27	7	0	7	36	21	15
2011	PM	4	7	34	22	24	6	1	50	13	67
2011	PM-04	5	0	29	24	38	5	0	65	5	21
2011	PM-05	0	8	38	31	8	8	8	45	9	13
2011	PM-06	13	13	44	19	13	0	0	31	25	16
2008	PM	12	8	23	31	12	8	8	50	23	52
2008	PM-05	0	6	25	44	13	6	6	64	7	16
2008	PM-06	25	8	33	17	8	0	8	27	36	12

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	17	21	38	14	8	0	2	23	38	58
2017	PM-04	23	18	35	16	0	0	8	17	45	12
2017	PM-05	16	28	34	17	5	0	0	22	44	18
2017	PM-06	21	7	43	23	7	0	0	30	28	14
2014	PM	16	18	28	20	12	0	6	34	36	50
2014	PM-04	16	25	34	25	0	0	0	25	41	12
2014	PM-06	7	33	33	13	7	0	7	21	43	15
2011	PM	30	16	13	25	10	1	3	38	48	67
2011	PM-04	33	24	10	24	5	0	5	30	60	21
2011	PM-05	38	15	15	23	8	0	0	31	54	13
2011	PM-06	38	6	19	25	6	0	6	33	47	16
2008	PM	15	21	27	31	2	2	2	34	38	52
2008	PM-05	6	19	38	38	0	0	0	38	25	16
2008	PM-06	8	33	42	17	0	0	0	17	42	12

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	7	19	35	26	12	0	2	39	26	59
2017	PM-04	25	25	23	18	0	0	8	19	55	12
2017	PM-05	0	22	32	33	12	0	0	45	22	18
2017	PM-06	7	28	45	21	0	0	0	21	35	14
2014	PM	10	17	38	21	6	0	8	30	29	48
2014	PM-04	17	18	46	18	0	0	0	18	36	11
2014	PM-06	7	33	40	13	0	0	7	14	43	15
2011	PM	4	22	34	24	12	1	1	37	28	67
2011	PM-04	5	29	29	33	5	0	0	38	33	21
2011	PM-05	8	8	62	8	8	0	8	17	17	13
2011	PM-06	6	38	31	13	13	0	0	25	44	16
2008	PM	6	12	45	20	14	4	0	35	18	51
2008	PM-05	7	0	67	27	0	0	0	27	7	15
2008	PM-06	17	17	42	25	0	0	0	25	33	12

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	24	26	17	23	7	2	2	31	51	58
2017	PM-04	41	10	16	18	8	0	8	28	55	12
2017	PM-05	16	33	23	22	0	5	0	24	52	18
2017	PM-06	35	43	14	0	9	0	0	9	77	14
2014	PM	24	26	14	18	8	2	8	29	55	50
2014	PM-04	16	42	25	17	0	0	0	17	58	12
2014	PM-06	27	47	0	13	7	0	7	21	79	15
2011	PM	16	28	27	13	9	3	3	24	48	67
2011	PM-04	19	14	33	19	10	5	0	30	35	21
2011	PM-05	0	38	38	8	0	0	15	9	45	13
2011	PM-06	31	31	19	13	6	0	0	19	63	16
2008	PM	12	29	21	19	12	4	4	33	44	52
2008	PM-05	6	38	19	19	6	6	6	29	50	16
2008	PM-06	25	25	42	8	0	0	0	8	50	12

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	5	24	40	19	6	6	2	26	31	58
2017	PM-04	16	8	45	23	0	0	8	25	25	12
2017	PM-05	5	28	38	11	5	13	0	19	38	18
2017	PM-06	0	28	51	21	0	0	0	21	28	14
2014	PM	10	18	24	28	10	0	10	42	31	50
2014	PM-04	0	17	33	50	0	0	0	50	17	12
2014	PM-06	13	27	13	27	7	0	13	38	46	15
2011	PM	7	19	30	22	13	6	1	39	29	67
2011	PM-04	10	14	33	19	19	5	0	40	25	21
2011	PM-05	0	15	46	23	0	8	8	27	18	13
2011	PM-06	19	19	25	19	19	0	0	38	38	16
2008	PM	19	25	23	19	10	2	2	30	46	52
2008	PM-05	19	25	31	13	13	0	0	25	44	16
2008	PM-06	25	17	25	33	0	0	0	33	42	12

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	8	27	35	15	9	2	4	26	37	58
2017	PM-04	8	23	45	8	8	0	8	17	34	12
2017	PM-05	17	29	17	30	0	7	0	32	49	17
2017	PM-06	0	35	50	7	9	0	0	16	35	14
2014	PM	14	20	30	18	8	4	6	29	38	50
2014	PM-04	16	25	34	17	0	8	0	18	45	12
2014	PM-06	7	33	40	13	0	0	7	14	43	15

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	77	16	2	4	0	2	95	4	59
2017	PM-04	77	23	0	0	0	0	100	0	12
2017	PM-05	83	17	0	0	0	0	100	0	18
2017	PM-06	72	14	7	0	0	7	93	0	14
2014	PM	66	20	2	6	4	2	88	10	50
2014	PM-04	66	25	0	0	8	0	92	8	12
2014	PM-06	80	13	0	7	0	0	93	7	15
2011	PM	65	27	3	3	2	0	92	5	66
2011	PM-04	65	15	5	10	5	0	80	15	20
2011	PM-05	77	23	0	0	0	0	100	0	13
2011	PM-06	63	31	6	0	0	0	94	0	16
2008	PM	62	21	6	6	6	0	83	12	52
2008	PM-05	63	19	6	6	6	0	81	13	16
2008	PM-06	67	17	0	0	17	0	83	17	12

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	34	21	20	13	6	4	2	58	21	59
2017	PM-04	43	16	23	0	8	10	0	65	9	12
2017	PM-05	40	16	16	11	5	6	5	63	18	18
2017	PM-06	9	36	28	21	7	0	0	45	28	14
2014	PM	22	22	16	18	20	0	2	45	39	50
2014	PM-04	24	25	17	8	25	0	0	50	34	12
2014	PM-06	13	20	13	27	20	0	7	36	50	15

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	45	26	7	16	3	2	73	20	59
2017	PM-04	51	23	8	8	0	10	83	9	12
2017	PM-05	51	27	12	11	0	0	78	11	18
2017	PM-06	29	29	0	35	7	0	58	42	14
2014	PM	36	26	14	10	14	0	62	24	50
2014	PM-04	33	50	8	0	8	0	83	8	12
2014	PM-06	13	20	20	20	27	0	33	47	15

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	25	42	17	11	2	2	2	69	13	59
2017	PM-04	43	23	33	0	0	0	0	67	0	12
2017	PM-05	29	44	16	0	5	0	5	77	6	18
2017	PM-06	0	58	7	35	0	0	0	58	35	14
2014	PM	20	46	16	8	10	0	0	66	18	50
2014	PM-04	24	34	17	8	17	0	0	58	25	12
2014	PM-06	7	53	27	13	0	0	0	60	13	15
2011	PM	27	25	18	21	6	3	0	54	28	67
2011	PM-04	24	29	14	29	5	0	0	52	33	21
2011	PM-05	23	31	8	15	15	8	0	58	33	13
2011	PM-06	38	19	25	19	0	0	0	56	19	16
2008	PM	31	40	13	10	2	2	2	74	12	52
2008	PM-05	44	44	0	13	0	0	0	88	13	16
2008	PM-06	17	67	8	8	0	0	0	83	8	12

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	32	25	17	7	8	11	0	64	17	58
2017	PM-04	43	16	16	8	8	10	0	65	17	12
2017	PM-05	33	34	16	5	0	12	0	76	6	18
2017	PM-06	31	14	28	14	14	0	0	45	28	14
2014	PM	18	38	22	10	6	6	0	59	17	50
2014	PM-04	24	25	25	8	8	8	0	54	18	12
2014	PM-06	7	53	33	7	0	0	0	60	7	15
2011	PM	33	15	15	15	12	10	0	53	30	67
2011	PM-04	19	14	29	24	10	5	0	35	35	21
2011	PM-05	38	15	0	15	8	23	0	70	30	13
2011	PM-06	50	6	6	13	13	13	0	64	29	16
2008	PM	31	23	8	12	12	13	2	64	27	52
2008	PM-05	31	31	6	0	13	19	0	77	15	16
2008	PM-06	42	25	0	17	8	8	0	73	27	12

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	18	14	13	16	15	16	8	42	41	59
2017	PM-04	28	16	16	8	23	10	0	48	35	12
2017	PM-05	17	11	0	27	5	18	22	46	54	18
2017	PM-06	0	31	14	21	21	14	0	36	48	14
2014	PM	4	20	14	30	22	8	2	27	58	50
2014	PM-04	17	8	8	42	17	8	0	28	64	12
2014	PM-06	0	20	13	40	20	7	0	21	64	15

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	47	30	14	6	3	77	10	59
2017	PM-04	51	41	8	0	0	92	0	12
2017	PM-05	62	22	11	5	0	84	5	18
2017	PM-06	31	28	14	21	7	58	28	14
2014	PM	34	34	8	10	14	68	24	50
2014	PM-04	41	8	17	17	17	50	34	12
2014	PM-06	33	33	7	13	13	67	27	15

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	41	27	13	12	7	0	0	68	19	59
2017	PM-04	51	39	0	10	0	0	0	90	10	12
2017	PM-05	32	24	32	5	5	0	0	57	11	18
2017	PM-06	31	14	14	28	14	0	0	45	42	14
2014	PM	34	24	14	14	12	2	0	59	27	50
2014	PM-04	50	25	8	0	8	8	0	82	9	12
2014	PM-06	13	20	20	27	20	0	0	33	47	15
2011	PM	41	29	15	8	8	0	0	70	15	66
2011	PM-04	43	33	10	5	10	0	0	76	14	21
2011	PM-05	23	15	38	15	8	0	0	38	23	13
2011	PM-06	44	31	13	13	0	0	0	75	13	16
2008	PM	38	29	15	6	6	4	2	71	12	52
2008	PM-05	38	31	13	6	6	6	0	73	13	16
2008	PM-06	42	17	17	8	17	0	0	58	25	12

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	49	24	22	3	2	0	0	73	5	59
2017	PM-04	82	8	10	0	0	0	0	90	0	12
2017	PM-05	35	44	22	0	0	0	0	78	0	18
2017	PM-06	27	22	30	14	7	0	0	50	21	14
2014	PM	36	24	20	4	8	2	6	65	13	50
2014	PM-04	41	25	17	0	0	8	8	80	0	12
2014	PM-06	20	20	40	7	13	0	0	40	20	15
2011	PM	41	21	17	11	6	3	2	65	17	66
2011	PM-04	24	33	5	10	19	5	5	63	32	21
2011	PM-05	31	23	31	15	0	0	0	54	15	13
2011	PM-06	60	0	27	13	0	0	0	60	13	15
2008	PM	37	29	12	8	8	6	2	71	17	52
2008	PM-05	25	38	6	6	13	6	6	71	21	16
2008	PM-06	42	25	8	17	8	0	0	67	25	12

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	44	37	9	5	5	0	81	10	59
2017	PM-04	59	31	0	10	0	0	90	10	12
2017	PM-05	29	55	11	5	0	0	84	5	18
2017	PM-06	27	22	23	7	21	0	50	28	14
2014	PM	30	42	10	8	10	0	72	18	50
2014	PM-04	50	34	0	8	8	0	83	17	12
2014	PM-06	20	47	13	7	13	0	67	20	15
2011	PM	38	32	8	11	12	0	70	23	66
2011	PM-04	33	33	10	5	19	0	67	24	21
2011	PM-05	23	54	0	8	15	0	77	23	13
2011	PM-06	47	13	20	20	0	0	60	20	15
2008	PM	38	33	10	10	4	6	76	14	52
2008	PM-05	44	31	6	19	0	0	75	19	16
2008	PM-06	42	25	0	17	8	8	73	27	12

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	88	10	0	0	2	0	98	2	59
2017	PM-04	100	0	0	0	0	0	100	0	12
2017	PM-05	95	5	0	0	0	0	100	0	18
2017	PM-06	85	15	0	0	0	0	100	0	14
2014	PM	80	16	0	0	4	0	96	4	50
2014	PM-04	75	17	0	0	8	0	92	8	12
2014	PM-06	93	7	0	0	0	0	100	0	15
2011	PM	81	15	4	0	0	0	96	0	67
2011	PM-04	76	19	5	0	0	0	95	0	21
2011	PM-05	92	0	8	0	0	0	92	0	13
2011	PM-06	81	13	6	0	0	0	94	0	16
2008	PM	87	6	0	4	2	2	94	6	52
2008	PM-05	100	0	0	0	0	0	100	0	16
2008	PM-06	92	0	0	0	8	0	92	8	12

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	45	28	8	14	2	0	3	75	16	59
2017	PM-04	59	23	8	10	0	0	0	82	10	12
2017	PM-05	28	38	5	22	0	0	5	71	24	18
2017	PM-06	51	14	14	14	0	0	7	70	15	14
2014	PM	42	32	4	8	10	2	2	77	19	50
2014	PM-04	50	25	8	8	0	8	0	83	8	12
2014	PM-06	33	33	7	13	13	0	0	67	27	15
2011	PM	48	33	9	4	3	3	0	83	8	67
2011	PM-04	57	24	5	10	5	0	0	81	14	21
2011	PM-05	46	23	31	0	0	0	0	69	0	13
2011	PM-06	44	38	6	0	6	6	0	87	7	16

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	55	27	9	9	82	9	58
2017	PM-04	82	18	0	0	100	0	12
2017	PM-05	48	34	12	6	82	6	17
2017	PM-06	27	36	23	14	63	14	14

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	55	20	9	12	3	2	76	15	59
2017	PM-04	84	16	0	0	0	0	100	0	12
2017	PM-05	45	27	11	5	5	6	77	11	18
2017	PM-06	34	15	16	28	7	0	50	35	14

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	44	34	10	9	2	2	79	10	59
2017	PM-04	75	25	0	0	0	0	100	0	12
2017	PM-05	29	55	16	0	0	0	84	0	18
2017	PM-06	27	22	16	28	7	0	50	35	14
2014	PM	40	32	12	8	8	0	72	16	50
2014	PM-04	50	25	8	17	0	0	75	17	12
2014	PM-06	20	33	20	13	13	0	53	27	15

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	24	53	11	0	0	11	87	0	17
2017	PM-06	18	66	8	0	0	8	91	0	12
2014	PM	8	31	38	15	8	0	42	17	13

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	26	35	15	10	5	9	67	17	59
2017	PM-04	43	23	8	0	8	18	81	10	12
2017	PM-05	12	43	22	5	5	12	63	12	18
2017	PM-06	21	43	14	16	7	0	63	23	14
2014	PM	18	40	14	10	10	8	63	22	50
2014	PM-04	24	50	25	0	0	0	75	0	12
2014	PM-06	13	40	0	20	13	13	62	38	15
2011	PM	27	33	18	9	6	6	65	16	66
2011	PM-04	24	29	38	5	5	0	52	10	21
2011	PM-05	31	23	15	0	15	15	64	18	13
2011	PM-06	38	25	13	19	0	6	67	20	16

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	26	35	20	10	3	5	65	14	59
2017	PM-04	43	23	16	0	8	10	74	9	12
2017	PM-05	17	38	17	22	0	6	59	23	18
2017	PM-06	23	43	21	7	7	0	65	14	14
2014	PM	16	40	30	8	6	0	56	14	50
2014	PM-04	24	50	17	8	0	0	75	8	12
2014	PM-06	13	27	47	7	7	0	40	13	15
2011	PM	12	52	20	8	5	5	67	13	66
2011	PM-04	19	43	24	10	5	0	62	14	21
2011	PM-05	8	46	23	8	0	15	64	9	13
2011	PM-06	6	69	19	0	0	6	80	0	16
2008	PM	17	37	19	12	6	10	60	19	52
2008	PM-05	19	50	13	0	6	13	79	7	16
2008	PM-06	8	42	25	17	0	8	55	18	12

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	22	32	19	8	8	11	60	19	58
2017	PM-04	35	31	16	0	8	10	74	9	12
2017	PM-05	23	22	12	11	16	17	53	33	18
2017	PM-06	7	51	21	14	7	0	58	21	14
2014	PM	12	28	34	16	6	4	42	23	50
2014	PM-04	17	42	34	0	8	0	59	8	12
2014	PM-06	13	7	40	40	0	0	20	40	15
2011	PM	12	32	23	12	5	17	53	20	66
2011	PM-04	19	38	19	10	5	10	63	16	21
2011	PM-05	8	23	15	23	0	31	44	33	13
2011	PM-06	6	38	25	19	0	13	50	21	16
2008	PM	12	38	13	21	4	12	57	28	52
2008	PM-05	13	44	19	6	0	19	69	8	16
2008	PM-06	8	42	17	33	0	0	50	33	12

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	19	39	19	7	5	12	66	13	59
2017	PM-04	28	39	8	0	8	18	81	10	12
2017	PM-05	23	38	22	5	0	12	69	6	18
2017	PM-06	7	45	14	21	7	7	55	30	14
2014	PM	12	28	20	20	14	6	43	36	50
2014	PM-04	8	50	0	25	16	0	59	41	12
2014	PM-06	13	20	20	27	13	7	36	43	15
2011	PM	12	35	24	9	5	15	55	16	66
2011	PM-04	24	29	24	10	10	5	55	20	21
2011	PM-05	0	46	15	0	0	38	75	0	13
2011	PM-06	6	50	25	6	6	6	60	13	16
2008	PM	13	31	27	13	8	8	48	23	52
2008	PM-05	19	38	25	6	0	13	64	7	16
2008	PM-06	17	25	17	25	17	0	42	42	12

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	21	40	20	7	5	7	66	12	59
2017	PM-04	35	31	16	0	8	10	74	9	12
2017	PM-05	12	43	22	11	0	12	63	12	18
2017	PM-06	0	56	23	14	7	0	56	21	14
2014	PM	8	30	24	22	12	4	40	35	50
2014	PM-04	8	34	17	33	8	0	42	41	12
2014	PM-06	7	27	27	27	0	13	38	31	15
2011	PM	15	40	25	10	6	3	57	17	67
2011	PM-04	24	33	29	5	10	0	57	14	21
2011	PM-05	8	62	15	0	8	8	75	8	13
2011	PM-06	6	31	31	31	0	0	38	31	16
2008	PM	10	47	16	18	4	6	60	23	51
2008	PM-05	7	67	0	20	0	7	79	21	15
2008	PM-06	17	33	8	33	8	0	50	42	12

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	36	47	13	2	0	2	85	2	59
2017	PM-04	51	31	0	8	0	10	91	9	12
2017	PM-05	45	45	11	0	0	0	89	0	18
2017	PM-06	7	72	21	0	0	0	79	0	14
2014	PM	24	48	12	10	4	2	73	14	50
2014	PM-04	25	58	17	0	0	0	83	0	12
2014	PM-06	27	33	27	13	0	0	60	13	15
2011	PM	31	48	13	4	0	3	82	5	67
2011	PM-04	43	33	14	10	0	0	76	10	21
2011	PM-05	15	62	8	8	0	8	83	8	13
2011	PM-06	31	56	13	0	0	0	88	0	16

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	46	38	10	2	2	2	86	3	59
2017	PM-04	51	31	0	8	0	10	91	9	12
2017	PM-05	62	33	5	0	0	0	95	0	18
2017	PM-06	27	59	14	0	0	0	86	0	14
2014	PM	32	50	6	4	2	6	87	6	50
2014	PM-04	33	34	17	8	0	8	72	9	12
2014	PM-06	40	40	7	0	7	7	86	7	15
2011	PM	32	38	21	3	0	6	74	3	66
2011	PM-04	48	24	29	0	0	0	71	0	21
2011	PM-05	31	38	23	0	0	8	75	0	13
2011	PM-06	19	56	13	6	0	6	80	7	16

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	46	30	8	8	0	7	0	82	9	59
2017	PM-04	28	23	8	23	0	18	0	62	29	12
2017	PM-05	55	33	5	0	0	6	0	94	0	18
2017	PM-06	36	43	14	7	0	0	0	79	7	14
2014	PM	40	48	6	4	2	0	0	88	6	50
2014	PM-04	50	34	17	0	0	0	0	83	0	12
2014	PM-06	33	47	0	13	7	0	0	80	20	15
2011	PM	36	28	18	7	3	7	0	69	11	67
2011	PM-04	38	19	19	5	5	14	0	67	11	21
2011	PM-05	38	38	8	8	0	8	0	83	8	13
2011	PM-06	50	31	13	6	0	0	0	81	6	16
2008	PM	27	39	10	6	8	8	2	74	15	51
2008	PM-05	31	56	6	0	0	6	0	93	0	16
2008	PM-06	42	17	25	8	8	0	0	58	17	12

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	27	28	22	11	2	11	0	61	15	59
2017	PM-04	35	23	8	16	8	10	0	65	26	12
2017	PM-05	17	49	16	5	0	12	0	75	6	18
2017	PM-06	16	14	43	28	0	0	0	30	28	14
2014	PM	26	44	10	8	10	0	2	71	18	50
2014	PM-04	24	42	8	17	8	0	0	66	25	12
2014	PM-06	20	53	0	7	20	0	0	73	27	15
2011	PM	17	27	30	17	3	5	2	47	21	66
2011	PM-04	14	24	33	19	0	10	0	42	21	21
2011	PM-05	0	31	23	31	8	0	8	33	42	13
2011	PM-06	25	44	25	0	6	0	0	69	6	16

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	16	20	19	20	10	14	2	42	36	59
2017	PM-04	8	26	16	25	0	25	0	45	34	12
2017	PM-05	23	11	16	11	11	28	0	47	30	18
2017	PM-06	0	22	30	28	14	0	7	24	45	14
2014	PM	10	20	16	16	30	6	2	32	50	50
2014	PM-04	24	34	8	8	25	0	0	58	34	12
2014	PM-06	0	13	7	13	53	13	0	15	77	15
2011	PM	9	12	23	15	18	23	0	27	43	66
2011	PM-04	10	5	24	10	29	24	0	19	50	21
2011	PM-05	0	23	31	8	8	31	0	33	22	13
2011	PM-06	6	19	25	19	19	13	0	29	43	16

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	60	22	3	5	0	5	4	91	6	59
2017	PM-04	57	25	0	0	0	18	0	100	0	12
2017	PM-05	72	11	0	12	0	6	0	88	12	18
2017	PM-06	65	21	7	7	0	0	0	86	7	14
2014	PM	54	22	16	4	2	2	0	78	6	50
2014	PM-04	58	17	17	0	8	0	0	75	8	12
2014	PM-06	67	27	0	7	0	0	0	93	7	15

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	66	26	4	0	4	0	96	0	59
2017	PM-04	47	23	10	0	20	0	88	0	12
2017	PM-05	77	23	0	0	0	0	100	0	18
2017	PM-06	79	21	0	0	0	0	100	0	14
2014	PM	82	16	2	0	0	0	98	0	50
2014	PM-04	75	25	0	0	0	0	100	0	12
2014	PM-06	93	7	0	0	0	0	100	0	15
2011	PM	69	18	7	3	1	1	89	3	67
2011	PM-04	81	14	5	0	0	0	95	0	21
2011	PM-05	69	8	15	0	8	0	83	0	13
2011	PM-06	75	13	6	6	0	0	88	6	16
2008	PM	63	23	10	2	2	0	88	2	52
2008	PM-05	50	38	13	0	0	0	88	0	16
2008	PM-06	83	8	0	8	0	0	92	8	12

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	21	30	21	19	7	2	0	52	26	58
2017	PM-04	31	23	0	28	8	10	0	61	39	12
2017	PM-05	28	22	33	17	0	0	0	50	17	18
2017	PM-06	15	34	23	21	7	0	0	50	28	14
2014	PM	24	40	10	12	10	4	0	67	23	50
2014	PM-04	41	25	0	17	8	8	0	72	28	12
2014	PM-06	13	27	27	20	7	7	0	43	29	15
2011	PM	25	39	16	13	4	1	0	65	18	67
2011	PM-04	33	38	14	10	5	0	0	71	14	21
2011	PM-05	31	54	8	8	0	0	0	85	8	13
2011	PM-06	31	25	25	13	6	0	0	56	19	16
2008	PM	27	29	10	17	8	8	2	62	28	52
2008	PM-05	31	31	6	25	0	6	0	67	27	16
2008	PM-06	33	0	17	25	8	17	0	40	40	12

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	12	32	12	17	18	7	2	49	38	59
2017	PM-04	16	41	0	10	16	18	0	69	31	12
2017	PM-05	11	28	5	16	22	12	5	48	46	18
2017	PM-06	7	51	7	21	14	0	0	58	35	14
2014	PM	10	26	16	18	26	4	0	38	46	50
2014	PM-04	8	25	8	16	34	8	0	37	54	12
2014	PM-06	0	20	27	27	20	7	0	21	50	15
2011	PM	11	35	17	21	12	3	2	48	35	66
2011	PM-04	15	30	10	35	10	0	0	45	45	20
2011	PM-05	8	38	31	0	8	8	8	55	9	13
2011	PM-06	6	38	25	19	13	0	0	44	31	16
2008	PM	16	37	12	20	8	6	2	57	30	51
2008	PM-05	19	44	13	13	6	0	6	67	20	16
2008	PM-06	8	50	0	33	0	8	0	64	36	12

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	18	42	25	7	5	4	62	12	59
2017	PM-04	25	41	8	0	8	18	81	10	12
2017	PM-05	23	39	22	16	0	0	61	16	18
2017	PM-06	17	55	21	7	0	0	72	7	14

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	35	37	10	8	2	7	78	11	59
2017	PM-04	25	41	0	16	8	10	74	26	12
2017	PM-05	44	39	17	0	0	0	83	0	18
2017	PM-06	43	43	7	7	0	0	86	7	14
2014	PM	46	32	14	4	2	2	80	6	50
2014	PM-04	58	25	17	0	0	0	83	0	12
2014	PM-06	33	47	13	7	0	0	80	7	15

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	35	44	16	2	0	4	82	2	58
2017	PM-04	59	16	8	0	0	18	90	0	12
2017	PM-05	34	55	12	0	0	0	88	0	18
2017	PM-06	21	50	22	7	0	0	71	7	14
2014	PM	44	38	12	4	2	0	82	6	50
2014	PM-04	50	34	17	0	0	0	83	0	12
2014	PM-06	40	27	20	13	0	0	67	13	15
2011	PM	27	36	19	12	3	3	65	15	67
2011	PM-04	29	29	24	14	5	0	57	19	21
2011	PM-05	31	31	23	8	0	8	67	8	13
2011	PM-06	25	38	25	13	0	0	63	13	16

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	51	40	2	2	3	2	93	5	59
2017	PM-04	67	23	0	0	0	10	100	0	12
2017	PM-05	44	56	0	0	0	0	100	0	18
2017	PM-06	37	43	7	0	14	0	79	14	14
2014	PM	42	44	6	6	2	0	86	8	50
2014	PM-04	50	34	8	8	0	0	83	8	12
2014	PM-06	33	47	7	13	0	0	80	13	15
2011	PM	43	42	7	6	1	0	85	7	67
2011	PM-04	38	43	14	5	0	0	81	5	21
2011	PM-05	62	23	0	8	8	0	85	15	13
2011	PM-06	31	69	0	0	0	0	100	0	16
2008	PM	31	49	12	4	2	2	82	6	51
2008	PM-05	47	33	20	0	0	0	80	0	15
2008	PM-06	33	50	0	17	0	0	83	17	12

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	38	33	17	5	3	2	2	74	8	59
2017	PM-04	59	16	16	0	0	10	0	83	0	12
2017	PM-05	28	39	17	11	5	0	0	67	16	18
2017	PM-06	36	43	7	7	7	0	0	79	14	14
2014	PM	28	46	10	12	4	0	0	74	16	50
2014	PM-04	34	34	24	8	0	0	0	67	8	12
2014	PM-06	20	47	13	20	0	0	0	67	20	15
2011	PM	28	38	22	6	3	3	0	68	10	65
2011	PM-04	25	40	30	5	0	0	0	65	5	20
2011	PM-05	23	54	15	0	8	0	0	77	8	13
2011	PM-06	25	44	25	6	0	0	0	69	6	16

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	48	25	15	6	3	2	75	10	59
2017	PM-04	51	23	16	0	0	10	83	0	12
2017	PM-05	34	39	12	11	5	0	72	16	18
2017	PM-06	57	22	0	14	7	0	79	21	14
2014	PM	30	46	10	10	4	0	76	14	50
2014	PM-04	34	34	17	16	0	0	67	16	12
2014	PM-06	27	47	20	7	0	0	73	7	15
2011	PM	32	43	14	8	3	0	75	11	65
2011	PM-04	30	40	20	10	0	0	70	10	20
2011	PM-05	31	54	8	0	8	0	85	8	13
2011	PM-06	31	56	13	0	0	0	88	0	16
2008	PM	27	44	19	10	0	0	71	10	52
2008	PM-05	38	44	19	0	0	0	81	0	16
2008	PM-06	17	67	0	17	0	0	83	17	12

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	37	29	12	12	8	2	0	67	20	59
2017	PM-04	41	51	0	8	0	0	0	92	8	12
2017	PM-05	39	23	16	11	11	0	0	62	22	18
2017	PM-06	36	35	15	7	7	0	0	71	14	14
2014	PM	42	28	10	4	10	6	0	74	15	50
2014	PM-04	50	17	17	8	8	0	0	66	17	12
2014	PM-06	40	33	7	7	7	7	0	79	14	15
2011	PM	35	28	14	5	9	9	0	69	15	65
2011	PM-04	45	20	15	10	5	5	0	68	16	20
2011	PM-05	31	46	0	0	8	15	0	91	9	13
2011	PM-06	31	31	25	6	0	6	0	67	7	16
2008	PM	31	27	21	12	4	4	2	61	16	52
2008	PM-05	44	19	19	6	6	6	0	67	13	16
2008	PM-06	8	42	8	25	0	8	8	60	30	12

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	PM	23	25	51	59
2017	PM-04	16	41	43	12
2017	PM-05	11	28	61	18
2017	PM-06	21	21	58	14
2014	PM	32	34	34	50
2014	PM-04	17	24	59	12
2014	PM-06	27	40	33	15
2011	PM	33	39	28	67
2011	PM-04	33	48	19	21
2011	PM-05	15	31	54	13
2011	PM-06	38	50	13	16

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	PM	14	7	65	7	0	7	14
2014	PM	13	31	50	6	9999	0	16
2011	PM	9	36	45	0	9999	9	22

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	PM	18	82	58
2014	PM	26	74	50

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	PM	51	10
2014	PM	38	13

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	PM	76	10
2014	PM	77	13

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	PM	0	10

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	PM	0	10
2014	PM	0	13

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	PM	0	10
2014	PM	0	13

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	PM	0	10
2014	PM	0	13

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	PM	51	10
2014	PM	54	13

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	PM	67	10
2014	PM	46	13

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	PM	0	10
2014	PM	0	13

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	PM	0	10
2014	PM	0	13

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	PM	0	10
2014	PM	0	13

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	PM	52	10
2014	PM	62	13

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	PM	0	10

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	PM	0	10

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	PM	0	10
2014	PM	0	13

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	PM	60	10

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	PM	0	10

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	PM	0	10
2014	PM	0	13

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	PM	0	10

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	PM	0	10
2014	PM	0	13

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	PM	0	10

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	PM	55	45	10

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	6	8	23	8	4	41	10	28	25	59
2017	PM-04	10	0	16	16	0	35	23	24	38	12
2017	PM-05	7	16	11	5	0	56	5	59	14	18
2017	PM-06	0	7	51	7	0	35	0	11	11	14
2014	PM	8	18	16	4	12	38	4	45	28	50
2014	PM-04	0	24	17	0	17	42	0	42	29	12
2014	PM-06	13	7	7	7	20	40	7	38	50	15

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	14	29	23	10	4	19	2	54	17	58
2017	PM-04	10	49	8	8	0	18	8	79	10	12
2017	PM-05	18	23	18	6	0	35	0	64	9	17
2017	PM-06	0	35	52	14	0	0	0	35	14	14
2014	PM	18	32	18	6	8	18	0	61	17	50
2014	PM-04	8	17	34	0	17	25	0	33	22	12
2014	PM-06	13	33	13	7	7	27	0	64	18	15
2011	PM	23	33	21	6	3	14	0	65	11	66
2011	PM-04	29	19	24	10	5	14	0	56	17	21
2011	PM-05	23	31	15	0	0	31	0	78	0	13
2011	PM-06	13	50	19	6	6	6	0	67	13	16

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	27	52	8	7	0	2	3	84	7	58
2017	PM-04	25	57	8	0	0	10	0	91	0	12
2017	PM-05	27	51	16	5	0	0	0	78	5	18
2017	PM-06	35	45	0	7	0	0	14	92	8	14
2014	PM	32	50	12	2	4	0	0	82	6	50
2014	PM-04	50	34	8	0	8	0	0	84	8	12
2014	PM-06	33	53	13	0	0	0	0	87	0	15
2011	PM	30	44	15	8	2	0	2	75	9	66
2011	PM-04	19	52	19	10	0	0	0	71	10	21
2011	PM-05	38	38	15	8	0	0	0	77	8	13
2011	PM-06	44	31	19	0	6	0	0	75	6	16
2008	PM	19	62	10	6	2	0	2	82	8	52
2008	PM-05	31	69	0	0	0	0	0	100	0	16
2008	PM-06	25	58	0	0	8	0	8	91	9	12

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	12	10	17	10	2	40	9	44	22	59
2017	PM-04	18	0	23	8	0	51	0	36	16	12
2017	PM-05	5	22	0	11	0	49	13	71	29	18
2017	PM-06	0	7	38	7	0	35	14	13	13	14
2014	PM	4	8	22	8	4	48	6	26	26	50
2014	PM-04	8	8	8	0	0	58	17	67	0	12
2014	PM-06	0	0	33	20	0	47	0	0	38	15
2011	PM	5	17	26	3	9	29	12	36	21	66
2011	PM-04	5	19	29	0	14	33	0	36	21	21
2011	PM-05	0	15	8	0	0	38	38	67	0	13
2011	PM-06	13	13	44	6	0	19	6	33	8	16

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	38	32	15	2	3	7	3	78	5	59
2017	PM-04	67	16	0	8	0	10	0	91	9	12
2017	PM-05	34	45	11	0	5	5	0	83	6	18
2017	PM-06	7	36	37	0	7	0	14	50	8	14
2014	PM	42	28	10	6	2	12	0	80	9	50
2014	PM-04	50	25	0	8	0	17	0	91	9	12
2014	PM-06	40	27	20	7	0	7	0	71	7	15
2011	PM	36	29	14	0	5	14	3	78	5	66
2011	PM-04	48	19	19	0	5	10	0	74	5	21
2011	PM-05	23	38	8	0	0	23	8	89	0	13
2011	PM-06	31	31	19	0	6	13	0	71	7	16
2008	PM	33	31	8	8	2	17	2	79	12	52
2008	PM-05	50	38	0	13	0	0	0	88	13	16
2008	PM-06	33	25	17	8	0	8	8	70	10	12

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	29	29	18	5	0	16	3	71	6	59
2017	PM-04	33	23	23	0	0	20	0	71	0	12
2017	PM-05	34	33	5	11	0	17	0	80	13	18
2017	PM-06	7	29	30	7	0	14	14	50	10	14
2014	PM	24	36	14	8	2	16	0	72	12	50
2014	PM-04	34	25	8	24	0	8	0	64	27	12
2014	PM-06	20	47	13	7	0	13	0	77	8	15
2011	PM	29	36	17	2	3	12	2	75	5	66
2011	PM-04	38	29	24	0	0	10	0	74	0	21
2011	PM-05	23	54	0	0	0	23	0	100	0	13
2011	PM-06	13	38	31	0	6	13	0	57	7	16
2008	PM	25	29	13	8	6	19	0	67	17	52
2008	PM-05	31	38	6	13	6	6	0	73	20	16
2008	PM-06	25	17	33	8	0	17	0	50	10	12

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	PM-04	0	100	12
2017	PM-06	0	100	14

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	8	10	22	3	0	51	6	42	8	59
2017	PM-04	10	0	16	8	0	59	8	29	24	12
2017	PM-05	7	22	11	0	0	61	0	72	0	18
2017	PM-06	0	0	58	0	0	42	0	0	0	14
2014	PM	12	18	18	2	2	46	2	58	8	50
2014	PM-04	16	17	34	0	0	34	0	49	0	12
2014	PM-06	7	20	13	7	0	53	0	57	14	15

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	25	30	21	3	2	18	2	68	6	59
2017	PM-04	10	41	16	8	0	18	8	69	10	12
2017	PM-05	28	27	11	0	5	28	0	77	8	18
2017	PM-06	16	42	43	0	0	0	0	57	0	14
2014	PM	24	30	20	0	2	24	0	71	3	50
2014	PM-04	24	25	34	0	0	17	0	60	0	12
2014	PM-06	27	33	13	0	0	27	0	82	0	15
2011	PM	26	39	21	2	0	12	0	74	2	66
2011	PM-04	33	33	24	5	0	5	0	70	5	21
2011	PM-05	31	38	8	0	0	23	0	90	0	13
2011	PM-06	19	50	19	0	0	13	0	79	0	16

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	19	22	25	11	22	2	41	34	59
2017	PM-04	16	33	35	16	0	0	49	16	12
2017	PM-05	18	22	16	0	39	5	41	41	18
2017	PM-06	15	21	21	14	30	0	36	44	14

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	21	15	26	21	17	36	38	59
2017	PM-04	0	8	26	23	43	8	67	12
2017	PM-05	13	11	28	38	11	24	49	18
2017	PM-06	31	21	21	7	21	51	28	14

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	20	31	24	12	12	2	51	25	58
2017	PM-04	10	16	23	25	25	0	26	51	12
2017	PM-05	18	32	22	12	16	0	51	28	18
2017	PM-06	17	31	30	15	7	0	48	22	13

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	12	17	23	26	20	2	29	47	59
2017	PM-04	8	10	8	23	51	0	18	74	12
2017	PM-05	7	12	28	32	16	5	19	51	18
2017	PM-06	0	15	43	21	21	0	15	42	14

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	49	17	14	3	5	13	75	9	59
2017	PM-04	20	16	33	0	0	31	52	0	12
2017	PM-05	51	0	12	11	5	22	65	21	18
2017	PM-06	45	34	7	0	14	0	79	14	14

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	19	30	17	21	11	2	50	32	58
2017	PM-04	18	23	16	16	20	8	45	38	12
2017	PM-05	22	27	17	22	11	0	49	33	18
2017	PM-06	15	36	14	28	7	0	51	35	14

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	22	29	31	14	3	2	52	17	59
2017	PM-04	37	39	8	8	0	8	83	8	12
2017	PM-05	12	33	33	22	0	0	45	22	18
2017	PM-06	16	27	36	14	7	0	43	21	14

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	27	31	23	13	5	2	59	18	59
2017	PM-04	8	43	33	0	8	8	55	8	12
2017	PM-05	29	27	12	22	11	0	56	33	18
2017	PM-06	22	21	29	28	0	0	43	28	14

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	24	34	15	22	3	2	59	26	59
2017	PM-04	16	33	43	8	0	0	49	8	12
2017	PM-05	23	33	5	39	0	0	56	39	18
2017	PM-06	16	29	14	21	14	7	48	37	14

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	38	28	14	13	7	66	20	59
2017	PM-04	26	25	16	23	10	51	33	12
2017	PM-05	35	38	12	16	0	72	16	18
2017	PM-06	52	21	7	7	14	72	21	14

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	55	12	10	14	10	66	24	59
2017	PM-04	41	33	0	18	8	75	25	12
2017	PM-05	50	5	17	11	16	56	27	18
2017	PM-06	66	14	7	14	0	79	14	14

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	78	9	5	3	5	91	3	59
2017	PM-04	92	0	8	0	0	92	0	12
2017	PM-05	72	5	5	5	12	88	6	18
2017	PM-06	93	0	0	7	0	93	7	14

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	55	25	9	6	3	2	81	10	59
2017	PM-04	61	23	0	0	8	8	92	8	12
2017	PM-05	51	33	11	5	0	0	84	5	18
2017	PM-06	50	30	7	14	0	0	79	14	14

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	56	27	8	6	2	85	7	59
2017	PM-04	65	35	0	0	0	100	0	12
2017	PM-05	40	38	11	5	6	83	6	18
2017	PM-06	72	0	14	14	0	72	14	14

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	Not applicable (%)	Positive answers (%)	Total responses
2017	PM	53	14	3	31	95	58
2017	PM-04	59	0	0	41	100	12
2017	PM-05	48	11	0	41	100	17
2017	PM-06	66	27	7	0	93	14

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	56	27	8	3	2	4	86	5	57
2017	PM-04	61	23	8	8	0	0	84	8	12
2017	PM-05	56	22	11	0	5	6	83	6	18
2017	PM-06	48	37	15	0	0	0	85	0	13

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	75	14	2	2	8	96	4	59
2017	PM-04	59	26	0	8	8	92	8	12
2017	PM-05	78	11	0	0	12	100	0	18
2017	PM-06	86	7	0	0	7	100	0	14

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	42	36	12	9	78	9	59
2017	PM-04	33	23	23	20	57	20	12
2017	PM-05	38	45	7	11	83	11	18
2017	PM-06	65	21	14	0	86	0	14

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	3	25	46	18	7	29	25	59
2017	PM-04	0	8	49	25	18	8	43	12
2017	PM-05	0	16	57	22	5	16	27	18
2017	PM-06	7	38	28	21	7	45	28	14

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	14	16	46	19	5	24	29	58
2017	PM-04	18	25	47	10	0	10	43	12
2017	PM-05	17	17	60	6	0	6	34	17
2017	PM-06	14	14	36	37	0	37	28	14

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	39	42	7	6	2	4	84	8	59
2017	PM-04	57	8	18	8	0	10	72	9	12
2017	PM-05	28	49	12	0	5	6	82	6	18
2017	PM-06	51	42	0	7	0	0	93	7	14

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	21	43	17	12	5	2	66	17	59
2017	PM-04	18	49	8	16	0	10	74	17	12
2017	PM-05	17	44	17	11	11	0	61	22	18
2017	PM-06	9	55	29	0	7	0	64	7	14

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	PM	24	76	59
2014	PM	16	84	49

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	PM	93	7	14

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	53	25	7	15	0	0	0	78	15	13

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	24	29	22	8	14	2	24	76	59
2017	PM-04	33	23	43	0	0	0	33	67	12
2017	PM-05	28	16	11	22	17	5	30	70	18
2017	PM-06	15	41	21	7	16	0	15	85	14

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	PM	23	44
2017	PM-05	17	12
2017	PM-06	16	12

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	PM	29	44
2017	PM-05	50	12
2017	PM-06	35	12

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	PM	14	44
2017	PM-05	16	12
2017	PM-06	25	12

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	PM	27	44
2017	PM-05	26	12
2017	PM-06	35	12

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	PM	12	44
2017	PM-05	34	12
2017	PM-06	0	12

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	PM	58	44
2017	PM-05	43	12
2017	PM-06	68	12

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	PM	4	53	17	7	4	14	43
2017	PM-05	0	33	26	8	0	34	12
2017	PM-06	8	65	19	0	8	0	12

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	7	9	28	7	38	3	9	17	51	44
2017	PM-05	8	8	16	0	59	0	8	18	65	12
2017	PM-06	0	16	16	16	43	0	8	18	65	12

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	2	7	18	11	53	5	4	10	70	44
2017	PM-05	8	8	8	0	76	0	0	16	76	12
2017	PM-06	0	16	16	16	35	8	8	20	61	12

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Department of Justice Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - PM

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me