2017 Public Service Employee Survey Results for Department of Justice Canada by Question 107. What is your first official language?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 28 49 3 14 6 0 0 77 20 2042
2017 First official language - French 32 48 6 10 4 0 0 80 13 1112
2014 First official language - English 27 49 5 15 5 0 0 76 19 2000
2014 First official language - French 30 47 7 11 4 0 0 78 15 1062
2011 First official language - English 36 48 3 10 3 0 0 85 12 2370
2011 First official language - French 46 41 5 6 2 0 0 87 9 1189
2008 First official language - English 39 45 3 10 3 0 0 84 13 2124
2008 First official language - French 44 45 4 6 1 0 0 89 7 1127

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 81 14 2 1 1 0 1 96 2 2036
2017 First official language - French 46 39 6 6 3 0 0 85 8 1111
2014 First official language - English 78 15 3 2 1 0 1 94 3 1999
2014 First official language - French 43 40 7 7 3 0 0 83 10 1062
2011 First official language - English 82 13 2 1 0 1 1 97 1 2368
2011 First official language - French 56 31 6 6 2 0 0 87 7 1188
2008 First official language - English 82 12 2 1 1 1 1 96 2 2123
2008 First official language - French 52 34 5 6 2 0 0 87 8 1127

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 78 15 2 3 1 0 1 94 4 2041
2017 First official language - French 29 29 12 19 10 0 1 58 30 1112
2014 First official language - English 75 17 3 2 1 0 1 93 3 1997
2014 First official language - French 26 30 12 20 11 0 1 57 31 1062
2011 First official language - English 77 15 3 2 1 0 2 94 3 2369
2011 First official language - French 34 29 10 18 9 0 1 63 26 1186
2008 First official language - English 78 15 2 2 1 0 2 94 4 2126
2008 First official language - French 35 25 11 18 11 0 1 60 29 1127

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 45 33 6 11 5 0 0 78 16 2043
2017 First official language - French 36 44 7 8 5 0 0 80 12 1111
2014 First official language - English 45 34 5 9 6 0 0 79 15 2000
2014 First official language - French 35 39 10 10 6 0 0 74 16 1061
2011 First official language - English 47 34 5 9 5 0 0 81 14 2360
2011 First official language - French 46 37 6 7 3 0 0 83 11 1185

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 30 42 9 13 5 0 0 73 18 2043
2017 First official language - French 30 44 13 10 4 0 0 74 14 1112
2014 First official language - English 27 40 10 15 7 0 0 68 22 2000
2014 First official language - French 27 44 14 10 5 0 1 71 15 1062
2011 First official language - English 33 41 9 11 5 0 0 74 16 2369
2011 First official language - French 38 40 11 7 3 0 1 78 10 1186
2008 First official language - English 27 44 10 12 6 0 1 72 19 2125
2008 First official language - French 31 44 12 8 4 0 1 76 11 1125

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 45 39 7 5 3 0 0 84 9 2039
2017 First official language - French 40 41 11 6 2 0 0 81 9 1111
2014 First official language - English 41 40 9 6 3 0 0 82 10 1999
2014 First official language - French 35 43 12 8 3 0 0 78 10 1062
2011 First official language - English 45 38 7 7 3 0 0 83 10 2363
2011 First official language - French 45 35 10 7 2 0 0 81 9 1185
2008 First official language - English 42 41 8 5 3 0 0 83 9 2128
2008 First official language - French 39 42 10 6 2 0 0 81 8 1126

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 54 35 4 4 3 0 0 89 7 2038
2017 First official language - French 44 40 6 6 3 0 0 84 10 1110
2014 First official language - English 49 37 6 5 3 0 0 86 8 2001
2014 First official language - French 40 43 8 6 3 0 0 83 9 1061
2011 First official language - English 51 37 5 5 2 0 0 88 8 2367
2011 First official language - French 45 38 8 6 3 0 0 83 9 1187
2008 First official language - English 50 40 4 4 3 0 0 90 6 2128
2008 First official language - French 45 41 6 6 2 0 0 85 8 1126

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 48 36 7 7 2 0 0 84 9 2032
2017 First official language - French 41 43 9 6 1 0 0 84 7 1110
2014 First official language - English 41 37 10 9 3 0 1 78 11 2000
2014 First official language - French 34 43 13 7 2 0 0 77 10 1062

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 38 35 9 11 7 0 0 73 18 2036
2017 First official language - French 38 34 12 9 6 0 1 73 15 1112
2014 First official language - English 34 35 10 13 8 1 0 69 21 2001
2014 First official language - French 31 40 13 9 5 0 1 72 15 1061
2011 First official language - English 40 38 8 9 6 1 0 78 14 2370
2011 First official language - French 40 36 12 6 3 1 2 78 10 1188

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 17 13 10 14 29 3 16 36 52 2036
2017 First official language - French 18 15 10 12 24 2 18 42 46 1110
2014 First official language - English 14 16 10 15 30 2 14 35 54 1998
2014 First official language - French 16 17 10 15 24 1 17 41 47 1060
2011 First official language - English 21 22 10 15 20 2 11 49 40 2368
2011 First official language - French 26 22 11 12 14 2 13 57 31 1186
2008 First official language - English 14 17 8 15 33 2 12 35 55 2128
2008 First official language - French 27 16 8 13 19 2 15 52 38 1125

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 35 45 8 7 4 0 0 80 11 2040
2017 First official language - French 33 45 12 8 3 0 0 77 11 1108
2014 First official language - English 30 47 9 9 5 0 0 77 14 1999
2014 First official language - French 26 47 14 9 3 0 0 73 12 1062
2011 First official language - English 34 43 9 8 5 0 0 78 13 2366
2011 First official language - French 35 43 12 6 3 0 0 78 10 1186
2008 First official language - English 37 43 9 7 4 0 0 80 11 2113
2008 First official language - French 37 43 11 7 2 0 0 80 9 1124

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 25 37 11 15 12 0 0 62 27 2040
2017 First official language - French 23 36 18 13 10 0 0 59 23 1106
2014 First official language - English 21 36 12 17 13 0 0 58 30 1997
2014 First official language - French 19 37 21 15 9 0 0 55 24 1061
2011 First official language - English 25 38 12 14 10 0 0 64 24 2368
2011 First official language - French 27 37 18 12 6 0 0 63 18 1187

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 30 45 11 10 4 0 0 75 14 2040
2017 First official language - French 26 46 15 9 4 0 0 72 13 1109

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 40 40 9 6 4 1 0 81 10 2037
2017 First official language - French 32 43 14 7 3 1 0 75 10 1108
2014 First official language - English 34 41 12 8 4 1 0 76 12 1999
2014 First official language - French 28 42 18 8 3 1 0 71 11 1061
2011 First official language - English 38 42 9 7 3 1 0 80 11 2364
2011 First official language - French 35 41 14 6 3 1 0 77 9 1183
2008 First official language - English 44 39 8 5 3 1 0 84 8 2123
2008 First official language - French 38 42 11 6 2 1 0 81 7 1126

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 28 38 10 13 11 0 0 66 23 2038
2017 First official language - French 25 39 16 11 9 0 0 64 20 1105

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 55 34 6 3 2 0 0 89 5 2035
2017 First official language - French 46 41 9 3 1 0 0 87 4 1105
2014 First official language - English 60 29 7 2 1 0 0 90 3 2001
2014 First official language - French 50 38 10 2 1 0 0 88 3 1062
2011 First official language - English 59 31 6 2 1 0 0 90 4 2370
2011 First official language - French 56 34 7 2 1 0 0 90 3 1189

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 26 42 10 14 8 1 0 68 22 2033
2017 First official language - French 23 37 18 14 7 0 0 61 20 1103
2014 First official language - English 17 41 11 18 13 0 0 58 31 2001
2014 First official language - French 16 37 19 19 9 0 1 53 28 1061
2011 First official language - English 28 41 11 12 8 0 0 69 20 2364
2011 First official language - French 30 40 14 9 5 1 0 71 15 1187

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 31 37 14 11 6 0 0 69 17 2030
2017 First official language - French 28 36 19 10 6 0 0 64 17 1105
2014 First official language - English 25 37 14 14 10 0 0 62 24 2001
2014 First official language - French 20 39 20 14 7 0 0 59 21 1062

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 30 39 12 13 7 0 0 69 19 2032
2017 First official language - French 27 38 18 11 6 0 0 65 17 1106
2014 First official language - English 25 39 13 14 9 0 0 64 23 1999
2014 First official language - French 22 40 20 13 5 0 0 62 18 1062
2011 First official language - English 36 41 9 9 4 0 0 77 13 2369
2011 First official language - French 33 43 12 8 2 0 1 77 10 1183

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 40 40 9 7 3 0 0 80 10 2027
2017 First official language - French 37 43 11 6 3 0 0 80 9 1106
2014 First official language - English 38 40 10 8 4 0 0 78 12 2000
2014 First official language - French 33 46 14 5 2 0 0 78 7 1059
2011 First official language - English 41 41 8 7 3 0 0 82 10 2368
2011 First official language - French 41 43 10 4 2 0 0 84 7 1189
2008 First official language - English 42 42 7 6 3 0 0 84 9 2124
2008 First official language - French 42 44 8 5 2 0 0 85 6 1125

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 25 36 21 10 7 0 1 62 17 2042
2017 First official language - French 28 37 17 12 6 0 1 65 17 1110
2014 First official language - English 23 34 24 10 8 0 0 58 18 2000
2014 First official language - French 26 38 19 11 6 0 0 64 17 1062
2011 First official language - English 27 36 22 9 6 0 0 63 15 2365
2011 First official language - French 30 35 19 10 5 0 1 66 15 1186
2008 First official language - English 19 32 26 14 10 0 0 50 24 2125
2008 First official language - French 23 34 23 13 7 0 0 57 20 1127

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 8 19 40 21 9 1 3 31 27 2031
2017 First official language - French 9 28 36 15 7 2 3 23 39 1102
2014 First official language - English 8 24 38 19 7 1 2 27 34 1997
2014 First official language - French 9 28 38 16 5 1 3 22 38 1060
2011 First official language - English 7 19 37 22 11 1 2 34 27 2368
2011 First official language - French 7 24 34 21 9 1 5 31 33 1180
2008 First official language - English 7 21 39 21 8 1 2 30 29 2125
2008 First official language - French 8 27 33 21 9 1 2 30 36 1125

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 6 13 27 29 18 3 3 50 21 2029
2017 First official language - French 8 18 29 22 14 4 4 40 29 1100
2014 First official language - English 9 17 31 26 12 1 3 40 28 1998
2014 First official language - French 7 19 32 21 12 4 4 36 29 1056
2011 First official language - English 6 11 24 32 20 3 4 56 19 2366
2011 First official language - French 5 11 23 30 20 4 6 56 17 1179
2008 First official language - English 5 14 27 32 17 2 3 52 20 2120
2008 First official language - French 5 13 28 28 17 5 4 50 19 1126

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 14 20 34 18 9 2 3 29 36 2033
2017 First official language - French 20 24 28 15 8 2 3 24 46 1101
2014 First official language - English 18 24 32 17 6 1 2 24 43 1998
2014 First official language - French 23 28 27 12 4 3 3 18 54 1060
2011 First official language - English 13 20 32 19 11 1 4 31 34 2365
2011 First official language - French 15 21 30 16 10 2 6 28 39 1182
2008 First official language - English 11 21 33 22 9 1 3 32 33 2120
2008 First official language - French 11 24 33 17 8 2 5 26 38 1124

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 7 20 37 24 10 0 2 34 27 2022
2017 First official language - French 11 24 36 18 8 1 3 27 36 1103
2014 First official language - English 9 19 40 23 8 0 2 31 28 1985
2014 First official language - French 12 25 38 17 5 1 2 23 38 1053
2011 First official language - English 6 15 38 27 12 0 2 40 21 2357
2011 First official language - French 9 21 36 20 9 1 4 31 31 1177
2008 First official language - English 6 17 41 25 9 0 2 34 23 2119
2008 First official language - French 8 23 39 19 8 1 2 28 31 1120

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 18 24 28 15 10 1 2 26 44 2028
2017 First official language - French 17 29 26 14 8 1 4 23 49 1098
2014 First official language - English 23 29 27 12 6 1 2 18 54 1996
2014 First official language - French 24 30 26 12 4 1 3 17 56 1058
2011 First official language - English 14 21 32 18 11 2 3 30 36 2364
2011 First official language - French 13 21 27 20 10 1 7 33 37 1183
2008 First official language - English 12 22 33 19 10 1 2 30 36 2111
2008 First official language - French 9 22 28 23 11 2 5 36 34 1124

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 10 17 28 25 14 3 4 41 29 2035
2017 First official language - French 10 22 29 19 12 3 5 34 35 1100
2014 First official language - English 10 15 31 25 13 2 4 41 26 1991
2014 First official language - French 9 16 33 25 10 3 4 37 27 1059
2011 First official language - English 8 14 27 25 18 3 4 47 24 2360
2011 First official language - French 8 17 25 25 16 3 7 45 27 1179
2008 First official language - English 10 21 31 22 12 2 3 35 32 2124
2008 First official language - French 10 23 29 19 12 2 4 33 35 1126

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 16 23 33 15 8 3 2 24 41 2032
2017 First official language - French 15 25 31 13 9 4 4 23 44 1101
2014 First official language - English 20 24 31 14 5 2 3 21 46 1995
2014 First official language - French 18 27 33 9 6 4 3 16 49 1058
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 79 12 4 2 1 0 2 93 3 2040
2017 First official language - French 48 29 7 10 5 0 1 78 15 1109
2014 First official language - English 80 11 3 1 1 0 3 95 2 1999
2014 First official language - French 52 26 6 9 5 0 1 79 15 1062
2011 First official language - English 78 13 4 2 1 0 4 94 2 2367
2011 First official language - French 52 26 6 11 5 0 1 78 16 1182
2008 First official language - English 77 11 3 2 2 1 6 93 3 2125
2008 First official language - French 53 22 6 10 6 0 2 77 17 1124

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 24 27 15 13 10 7 4 57 25 2040
2017 First official language - French 19 30 20 12 8 7 5 55 22 1108
2014 First official language - English 29 27 15 12 9 5 3 61 22 2001
2014 First official language - French 22 31 17 12 7 7 4 60 21 1063

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 34 30 11 13 9 2 0 65 23 2040
2017 First official language - French 36 37 12 7 6 2 0 74 14 1109
2014 First official language - English 37 29 10 13 9 2 0 67 23 2001
2014 First official language - French 38 37 11 8 4 1 0 77 12 1062

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 29 33 13 15 7 2 0 64 23 2038
2017 First official language - French 28 42 16 9 4 1 0 71 13 1109
2014 First official language - English 29 39 11 14 5 2 0 69 19 2001
2014 First official language - French 27 47 13 8 2 1 0 75 11 1063
2011 First official language - English 32 37 9 14 5 2 0 70 20 2367
2011 First official language - French 31 41 13 9 3 2 1 74 13 1188
2008 First official language - English 35 36 9 12 6 3 0 72 18 2129
2008 First official language - French 32 43 12 7 3 3 1 78 10 1121

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 23 24 13 16 11 13 0 54 30 2040
2017 First official language - French 22 29 15 12 11 10 1 57 26 1105
2014 First official language - English 26 23 14 13 10 12 1 57 27 2002
2014 First official language - French 24 31 15 12 6 10 2 62 20 1062
2011 First official language - English 31 24 14 11 9 11 0 62 23 2365
2011 First official language - French 31 29 12 10 6 11 1 68 18 1187
2008 First official language - English 33 23 11 11 11 11 0 63 25 2125
2008 First official language - French 30 32 14 9 6 8 1 68 16 1122

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 9 18 15 20 15 21 1 35 45 2041
2017 First official language - French 8 18 18 21 12 20 2 34 42 1106
2014 First official language - English 9 19 16 21 15 19 1 35 46 2000
2014 First official language - French 8 20 19 20 12 19 3 35 40 1063

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 44 36 6 9 3 0 0 81 13 2037
2017 First official language - French 37 46 8 5 3 0 0 83 8 1104
2014 First official language - English 43 38 7 9 3 0 0 81 12 2002
2014 First official language - French 36 47 11 4 2 0 0 83 6 1063
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 38 35 11 9 6 1 0 74 16 2036
2017 First official language - French 30 41 14 9 6 0 0 72 15 1110
2014 First official language - English 37 35 11 10 6 0 0 73 16 2001
2014 First official language - French 32 40 14 9 5 0 0 72 14 1064
2011 First official language - English 34 37 10 10 8 0 0 72 18 2368
2011 First official language - French 36 36 14 8 5 1 1 73 13 1187
2008 First official language - English 31 36 11 12 8 1 1 68 20 2128
2008 First official language - French 32 36 15 10 6 1 0 68 16 1123

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 49 26 11 6 4 3 1 78 10 2040
2017 First official language - French 38 36 13 6 5 2 0 76 11 1110
2014 First official language - English 48 26 11 8 5 2 1 76 13 2000
2014 First official language - French 38 33 15 6 4 2 1 74 11 1062
2011 First official language - English 47 29 10 7 5 2 1 77 12 2367
2011 First official language - French 40 34 12 6 4 2 1 76 11 1187
2008 First official language - English 44 27 11 8 6 3 1 74 14 2127
2008 First official language - French 39 32 13 8 4 4 1 74 12 1124

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 43 31 10 10 6 1 0 75 16 2040
2017 First official language - French 36 38 13 7 5 1 0 75 12 1108
2014 First official language - English 42 31 10 10 5 1 0 74 15 1998
2014 First official language - French 36 37 11 9 5 1 1 74 14 1063
2011 First official language - English 39 33 9 11 7 1 0 73 18 2364
2011 First official language - French 37 35 13 9 4 1 0 73 14 1183
2008 First official language - English 36 33 9 11 7 1 1 71 19 2128
2008 First official language - French 35 36 13 9 5 1 1 72 15 1123

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 87 7 2 1 0 0 2 97 1 2031
2017 First official language - French 70 19 4 4 3 0 1 89 7 1111
2014 First official language - English 85 8 2 1 1 0 3 96 1 2000
2014 First official language - French 69 18 3 4 3 0 1 89 8 1063
2011 First official language - English 83 9 3 1 0 0 3 95 1 2367
2011 First official language - French 71 16 5 4 4 0 1 88 7 1185
2008 First official language - English 85 5 2 1 1 1 6 96 2 2124
2008 First official language - French 73 13 4 5 4 0 1 87 9 1123

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 54 23 6 6 4 5 3 83 11 2036
2017 First official language - French 44 30 7 7 5 3 3 79 13 1110
2014 First official language - English 54 23 7 5 5 3 3 82 10 2000
2014 First official language - French 43 29 9 6 4 4 5 79 11 1064
2011 First official language - English 48 28 6 6 6 3 3 81 13 2371
2011 First official language - French 44 29 10 6 5 2 3 78 12 1186

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 54 26 7 7 5 1 0 81 12 2034
2017 First official language - French 48 31 9 7 4 1 0 80 11 1107

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 57 23 10 4 4 2 0 82 9 2036
2017 First official language - French 48 28 11 7 5 1 0 78 12 1109

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 51 27 10 7 5 0 0 79 12 2028
2017 First official language - French 44 30 13 7 6 0 0 74 13 1106
2014 First official language - English 50 27 10 9 5 1 0 77 14 1997
2014 First official language - French 42 34 12 7 5 0 0 76 12 1063
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 29 38 10 11 4 3 4 73 17 306
2017 First official language - French 21 36 16 11 2 4 10 66 15 217
2014 First official language - English 28 36 11 12 5 3 6 69 19 334
2014 First official language - French 21 35 20 9 6 4 5 62 16 203

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 33 29 14 8 6 10 0 69 15 2037
2017 First official language - French 23 36 18 9 6 9 0 64 15 1109
2014 First official language - English 29 32 16 9 6 9 0 67 16 2001
2014 First official language - French 20 36 20 9 4 11 0 63 14 1061
2011 First official language - English 34 29 16 8 6 7 0 68 15 2369
2011 First official language - French 27 34 17 6 5 10 1 69 12 1185

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 27 32 14 14 10 3 0 61 25 2039
2017 First official language - French 19 31 23 13 10 3 0 52 25 1111
2014 First official language - English 21 32 17 17 12 2 0 54 30 2002
2014 First official language - French 15 34 24 15 9 3 0 50 25 1061
2011 First official language - English 25 33 15 14 11 2 0 59 26 2362
2011 First official language - French 21 33 24 10 9 3 1 56 20 1187
2008 First official language - English 24 33 16 14 11 2 0 58 26 2126
2008 First official language - French 21 34 24 12 6 4 0 57 18 1120

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 17 30 17 17 11 7 0 51 31 2035
2017 First official language - French 13 25 26 17 10 8 0 42 30 1109
2014 First official language - English 14 27 19 21 13 7 0 43 36 1999
2014 First official language - French 10 27 27 19 10 6 0 40 31 1058
2011 First official language - English 14 32 16 19 10 8 0 51 32 2364
2011 First official language - French 12 31 25 13 7 12 0 49 23 1186
2008 First official language - English 14 31 17 18 10 9 0 49 32 2126
2008 First official language - French 12 32 25 16 5 11 0 50 23 1123

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 22 27 15 13 15 7 0 53 31 2035
2017 First official language - French 15 27 23 15 13 7 0 46 30 1110
2014 First official language - English 17 24 16 20 17 7 0 44 39 2000
2014 First official language - French 12 26 24 18 12 8 0 41 33 1061
2011 First official language - English 18 31 14 15 13 9 0 53 31 2360
2011 First official language - French 17 32 18 13 9 11 0 55 25 1188
2008 First official language - English 18 29 15 15 13 10 0 53 31 2129
2008 First official language - French 15 32 20 13 8 12 0 53 23 1121

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 17 29 16 20 13 4 0 48 35 2029
2017 First official language - French 14 30 23 18 11 4 0 46 30 1110
2014 First official language - English 13 28 17 22 16 3 0 42 40 2001
2014 First official language - French 11 29 23 21 12 4 0 41 34 1061
2011 First official language - English 15 35 14 19 12 4 0 52 33 2356
2011 First official language - French 15 36 22 14 7 5 0 54 23 1186
2008 First official language - English 17 38 13 19 10 4 0 57 30 2125
2008 First official language - French 16 41 19 14 5 4 0 60 20 1125
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 24 41 16 13 5 2 0 66 18 2034
2017 First official language - French 21 42 21 11 4 1 0 63 15 1105
2014 First official language - English 17 38 20 14 8 3 0 56 23 2002
2014 First official language - French 15 41 23 13 6 2 0 57 19 1060
2011 First official language - English 22 39 19 12 5 3 0 63 18 2367
2011 First official language - French 24 42 17 11 3 3 0 68 14 1184

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 48 34 10 2 2 4 0 86 4 2030
2017 First official language - French 28 50 13 3 1 4 0 82 4 1102
2014 First official language - English 47 33 10 4 1 4 0 84 5 2001
2014 First official language - French 31 46 12 4 1 5 0 82 5 1063
2011 First official language - English 45 35 10 4 2 4 1 84 6 2364
2011 First official language - French 34 42 13 3 1 6 1 81 5 1184

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 41 35 9 7 4 3 1 79 11 2027
2017 First official language - French 29 39 13 10 5 4 1 71 15 1107
2014 First official language - English 44 32 9 8 4 3 1 79 12 2001
2014 First official language - French 31 42 11 7 3 3 1 77 11 1063
2011 First official language - English 40 34 10 7 5 3 0 76 13 2368
2011 First official language - French 34 35 11 10 5 5 1 73 15 1180
2008 First official language - English 34 35 9 11 6 4 1 73 18 2127
2008 First official language - French 28 37 12 12 6 4 1 69 19 1123

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 32 34 15 10 5 4 1 69 15 2032
2017 First official language - French 18 33 25 12 5 6 1 55 19 1110
2014 First official language - English 33 34 14 9 5 3 1 70 15 1997
2014 First official language - French 19 34 23 10 6 7 2 58 17 1063
2011 First official language - English 23 38 15 12 7 5 1 65 19 2370
2011 First official language - French 17 32 22 12 6 8 2 55 21 1186

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 15 17 16 16 18 14 3 39 42 2032
2017 First official language - French 11 16 21 15 18 13 5 33 41 1108
2014 First official language - English 13 17 17 17 20 14 2 36 43 1999
2014 First official language - French 8 20 19 18 19 12 4 34 43 1061
2011 First official language - English 13 18 17 18 16 15 3 38 41 2371
2011 First official language - French 11 18 18 14 13 19 6 39 36 1188

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 71 15 5 2 1 1 4 91 3 2039
2017 First official language - French 38 32 11 11 5 1 2 72 16 1109
2014 First official language - English 69 17 5 3 1 1 4 91 4 2000
2014 First official language - French 37 34 11 8 6 2 2 74 15 1062

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 77 14 4 2 0 2 2 94 2 2034
2017 First official language - French 50 37 5 3 1 2 1 90 5 1108
2014 First official language - English 73 15 4 1 1 3 3 93 2 2002
2014 First official language - French 49 38 5 4 2 1 2 89 6 1063
2011 First official language - English 74 15 5 1 0 2 3 94 1 2367
2011 First official language - French 56 30 6 4 1 1 2 88 5 1188
2008 First official language - English 72 15 6 2 1 2 3 92 2 2122
2008 First official language - French 50 33 8 5 1 1 1 85 7 1125

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 21 31 13 18 14 3 0 54 33 2033
2017 First official language - French 23 38 18 11 7 2 0 63 18 1103
2014 First official language - English 17 29 13 19 20 2 0 46 40 1999
2014 First official language - French 18 38 19 15 7 2 1 57 23 1060
2011 First official language - English 24 33 13 15 14 1 0 58 29 2369
2011 First official language - French 30 39 13 9 6 1 0 71 16 1188
2008 First official language - English 20 33 15 17 13 2 0 55 31 2123
2008 First official language - French 21 39 20 12 6 2 0 62 18 1122

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 15 22 11 20 28 3 1 38 50 2040
2017 First official language - French 15 22 15 17 26 3 2 39 46 1110
2014 First official language - English 9 17 9 21 40 2 1 27 64 2001
2014 First official language - French 9 18 15 23 30 4 2 28 56 1063
2011 First official language - English 10 20 11 22 34 1 1 31 58 2369
2011 First official language - French 14 20 16 22 25 2 2 35 49 1185
2008 First official language - English 12 30 12 20 24 1 1 43 45 2118
2008 First official language - French 16 28 16 20 17 2 1 46 38 1119

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 17 36 20 13 8 5 0 56 22 2036
2017 First official language - French 15 31 27 13 7 6 0 50 21 1107

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 38 34 14 5 3 5 1 77 9 2037
2017 First official language - French 28 43 17 4 3 4 0 75 7 1108
2014 First official language - English 41 33 13 4 3 5 0 78 8 1998
2014 First official language - French 28 44 16 4 2 5 0 77 7 1063

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 35 38 13 8 4 3 0 75 12 2034
2017 First official language - French 28 44 16 6 3 3 0 74 10 1106
2014 First official language - English 38 36 13 8 3 2 0 75 11 2000
2014 First official language - French 31 42 16 5 3 4 0 76 8 1063
2011 First official language - English 35 38 13 7 6 2 0 74 13 2367
2011 First official language - French 30 42 15 5 3 4 1 76 9 1188

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 44 35 10 7 4 0 0 79 11 2035
2017 First official language - French 33 45 11 6 4 0 0 78 10 1109
2014 First official language - English 41 36 10 8 4 0 0 77 13 1998
2014 First official language - French 35 43 13 6 3 0 0 78 9 1062
2011 First official language - English 42 35 9 8 5 0 0 78 13 2353
2011 First official language - French 37 44 10 5 3 0 0 81 8 1185
2008 First official language - English 39 36 9 8 7 1 0 76 15 2120
2008 First official language - French 36 44 12 4 4 0 0 80 8 1126

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 33 33 16 11 6 1 0 67 18 2037
2017 First official language - French 26 35 22 10 6 1 0 61 17 1108
2014 First official language - English 23 36 16 15 10 1 0 59 25 2000
2014 First official language - French 20 38 24 11 6 1 0 59 17 1062
2011 First official language - English 34 35 15 10 6 1 0 69 16 2362
2011 First official language - French 31 38 16 8 4 1 0 71 13 1184

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 33 35 13 12 6 0 0 68 19 2038
2017 First official language - French 26 39 18 12 6 0 0 65 17 1108
2014 First official language - English 22 37 15 15 10 0 0 60 25 1999
2014 First official language - French 20 39 23 11 5 1 0 60 17 1063
2011 First official language - English 32 36 13 12 7 0 0 69 19 2364
2011 First official language - French 31 40 15 9 4 0 0 71 14 1184
2008 First official language - English 32 38 11 12 6 0 0 71 18 2125
2008 First official language - French 32 43 15 7 2 1 0 76 10 1127

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 29 24 17 13 9 6 1 58 23 2036
2017 First official language - French 25 27 20 12 9 5 3 56 23 1108
2014 First official language - English 26 25 17 13 11 6 1 56 26 2001
2014 First official language - French 23 28 19 13 9 6 1 55 24 1063
2011 First official language - English 32 25 16 12 9 5 1 61 22 2362
2011 First official language - French 32 25 18 9 8 6 1 62 18 1187
2008 First official language - English 31 28 15 12 7 5 1 63 21 2125
2008 First official language - French 33 30 16 11 6 4 1 65 17 1126
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 First official language - English 22 39 39 2038
2017 First official language - French 27 38 34 1110
2014 First official language - English 21 39 40 2000
2014 First official language - French 25 41 34 1061
2011 First official language - English 22 41 37 2372
2011 First official language - French 24 44 32 1188

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 First official language - English 13 26 33 16 8 4 443
2017 First official language - French 18 25 39 6 5 7 304
2014 First official language - English 16 28 30 14 9999 12 429
2014 First official language - French 9 34 35 14 9999 9 277
2011 First official language - English 14 25 33 18 9999 9 520
2011 First official language - French 10 37 37 10 9999 6 294
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 17 83 2041
2017 First official language - French 19 81 1108
2014 First official language - English 14 86 1995
2014 First official language - French 17 83 1061

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 First official language - English 49 354
2017 First official language - French 49 210
2014 First official language - English 53 283
2014 First official language - French 51 179

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 First official language - English 62 354
2017 First official language - French 59 210
2014 First official language - English 63 283
2014 First official language - French 55 179

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 First official language - English 6 354
2017 First official language - French 6 210
2014 First official language - English 5 283
2014 First official language - French 7 179

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 354
2017 First official language - French 0 210
2014 First official language - English 0 283
2014 First official language - French 0 179

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 First official language - English 9 354
2017 First official language - French 12 210
2014 First official language - English 6 283
2014 First official language - French 9 179

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 First official language - English 6 354
2017 First official language - French 3 210
2014 First official language - English 3 283
2014 First official language - French 0 179

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 3 354
2017 First official language - French 3 210
2014 First official language - English 2 283

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 First official language - English 45 354
2017 First official language - French 42 210
2014 First official language - English 42 283
2014 First official language - French 39 177

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 First official language - English 38 354
2017 First official language - French 42 210
2014 First official language - English 41 283
2014 First official language - French 41 177

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 First official language - English 46 354
2017 First official language - French 39 210
2014 First official language - English 45 283
2014 First official language - French 31 177

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 First official language - English 40 354
2017 First official language - French 40 210
2014 First official language - English 46 283
2014 First official language - French 38 177

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 First official language - English 27 354
2017 First official language - French 30 210
2014 First official language - English 32 283
2014 First official language - French 32 177

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 First official language - English 51 354
2017 First official language - French 70 210
2014 First official language - English 56 283
2014 First official language - French 57 177

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 First official language - English 32 354
2017 First official language - French 34 210
2014 First official language - English 41 283
2014 First official language - French 41 177

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 First official language - English 11 354
2017 First official language - French 4 210
2014 First official language - English 8 283
2014 First official language - French 3 177

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 First official language - English 10 354
2017 First official language - French 10 210
2014 First official language - English 10 283
2014 First official language - French 10 177

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 First official language - English 44 354
2017 First official language - French 46 210
2014 First official language - English 52 283
2014 First official language - French 33 177

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 First official language - English 32 354
2017 First official language - French 22 210
2014 First official language - English 28 283
2014 First official language - French 26 177

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 14 354
2017 First official language - French 12 210
2014 First official language - English 17 283
2014 First official language - French 11 177

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 55 354
2017 First official language - French 51 210
2014 First official language - English 54 282
2014 First official language - French 55 179

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 28 354
2017 First official language - French 26 210
2014 First official language - English 30 282
2014 First official language - French 28 179

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 6 354
2017 First official language - French 9 210
2014 First official language - English 8 282
2014 First official language - French 11 179

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 11 354
2017 First official language - French 13 210
2014 First official language - English 17 282
2014 First official language - French 15 179

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 9 354
2017 First official language - French 10 210
2014 First official language - English 10 282
2014 First official language - French 12 179

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 3 354
2014 First official language - English 5 282
2014 First official language - French 4 179

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 11 354
2017 First official language - French 16 210
2014 First official language - English 7 282
2014 First official language - French 13 179

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 13 354
2017 First official language - French 10 210
2014 First official language - English 12 282
2014 First official language - French 8 179

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 28 354
2017 First official language - French 28 210
2014 First official language - English 28 282
2014 First official language - French 26 179

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 9 342
2017 First official language - French 13 206
2014 First official language - English 8 266
2014 First official language - French 14 173

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 19 342
2017 First official language - French 15 206
2014 First official language - English 14 266
2014 First official language - French 14 173

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 7 342
2017 First official language - French 10 206
2014 First official language - English 5 266
2014 First official language - French 12 173

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 9 342
2017 First official language - French 8 206
2014 First official language - English 4 266
2014 First official language - French 6 173

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 11 342
2017 First official language - French 9 206
2014 First official language - English 12 266
2014 First official language - French 12 173

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 8 342
2017 First official language - French 11 206
2014 First official language - English 9 266
2014 First official language - French 5 173

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 12 342
2017 First official language - French 20 206
2014 First official language - English 7 266
2014 First official language - French 9 173

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 8 342
2017 First official language - French 9 206
2014 First official language - English 6 266
2014 First official language - French 6 173

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 10 342
2017 First official language - French 14 206
2014 First official language - English 13 266
2014 First official language - French 16 173

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 First official language - English 30 342
2017 First official language - French 28 206
2014 First official language - English 33 266
2014 First official language - French 16 173

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 10 342
2017 First official language - French 18 206
2014 First official language - English 10 266
2014 First official language - French 12 173

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 First official language - English 51 342
2017 First official language - French 48 206
2014 First official language - English 53 266
2014 First official language - French 41 173

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 56 342
2017 First official language - French 51 206
2014 First official language - English 63 266
2014 First official language - French 48 173

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 206

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 14 342
2017 First official language - French 11 206
2014 First official language - English 14 266
2014 First official language - French 17 173

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 93 7 352
2017 First official language - French 89 11 210

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 13 12 19 7 7 35 7 43 24 2041
2017 First official language - French 9 14 21 7 7 34 7 40 24 1112
2014 First official language - English 12 12 19 8 6 35 7 42 25 1998
2014 First official language - French 9 15 18 6 5 38 8 44 22 1063

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 26 25 19 8 5 16 1 62 15 2031
2017 First official language - French 18 32 20 8 6 14 1 60 17 1111
2014 First official language - English 24 25 20 7 5 18 1 61 15 1997
2014 First official language - French 16 31 20 6 4 21 2 61 13 1063
2011 First official language - English 34 33 15 6 4 8 0 72 11 2356
2011 First official language - French 27 36 17 6 2 12 1 72 9 1185
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 24 49 7 7 3 2 9 82 11 2041
2017 First official language - French 17 44 14 9 2 2 12 70 13 1107
2014 First official language - English 21 50 8 7 2 1 10 80 10 2001
2014 First official language - French 14 48 14 9 2 2 12 72 12 1063
2011 First official language - English 20 50 8 9 3 1 9 78 13 2365
2011 First official language - French 16 45 14 9 4 1 11 69 15 1185
2008 First official language - English 15 30 7 7 5 3 34 70 18 2130
2008 First official language - French 14 30 10 7 4 2 32 68 17 1126

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 7 15 21 12 9 28 9 34 33 2032
2017 First official language - French 6 14 20 9 5 31 15 37 26 1108
2014 First official language - English 6 17 23 13 9 23 10 34 32 1997
2014 First official language - French 4 15 22 10 6 28 15 34 28 1062
2011 First official language - English 5 16 22 14 12 23 8 31 38 2365
2011 First official language - French 6 14 18 11 8 27 15 35 33 1184

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 35 25 13 3 2 14 8 77 6 2039
2017 First official language - French 28 32 13 3 2 9 11 77 6 1111
2014 First official language - English 31 27 15 4 2 12 10 74 7 2001
2014 First official language - French 27 34 14 3 1 8 12 77 6 1060
2011 First official language - English 31 27 14 4 3 13 9 73 9 2368
2011 First official language - French 30 31 13 4 2 10 10 77 7 1189
2008 First official language - English 19 19 10 3 3 14 33 71 10 2126
2008 First official language - French 23 22 9 2 1 10 32 78 6 1126

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 26 24 15 5 3 18 8 69 10 2031
2017 First official language - French 23 30 17 4 3 13 10 69 9 1108
2014 First official language - English 21 26 18 6 3 16 10 63 13 1999
2014 First official language - French 20 32 16 5 2 14 11 69 9 1061
2011 First official language - English 23 26 16 6 4 16 9 65 14 2362
2011 First official language - French 25 31 15 4 2 13 10 72 9 1183
2008 First official language - English 17 17 12 6 6 12 30 59 20 2125
2008 First official language - French 23 24 11 3 2 9 28 74 9 1122
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 8 92 2038
2017 First official language - French 9 91 1106
2014 First official language - English 7 93 1997
2014 First official language - French 7 93 1061

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 First official language - English 32 161
2017 First official language - French 24 102
2014 First official language - English 37 126
2014 First official language - French 39 68

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 First official language - English 84 161
2017 First official language - French 78 102
2014 First official language - English 80 126
2014 First official language - French 78 68

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 102
2014 First official language - English 0 126
2014 First official language - French 0 68

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 First official language - English 11 161
2017 First official language - French 13 102
2014 First official language - English 5 126
2014 First official language - French 12 68

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 First official language - English 5 161
2014 First official language - English 4 126
2014 First official language - French 0 68

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 4 161
2017 First official language - French 7 102
2014 First official language - English 5 126
2014 First official language - French 10 68

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 First official language - English 22 163
2017 First official language - French 19 102
2014 First official language - English 28 127
2014 First official language - French 13 68

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 First official language - English 16 163
2017 First official language - French 22 102
2014 First official language - English 15 127
2014 First official language - French 21 68

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 First official language - English 11 163
2017 First official language - French 16 102
2014 First official language - English 15 127

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 First official language - English 5 163
2017 First official language - French 6 102
2014 First official language - English 7 127

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 First official language - English 29 163
2017 First official language - French 21 102
2014 First official language - English 24 127
2014 First official language - French 23 68

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 First official language - English 31 163
2017 First official language - French 27 102
2014 First official language - English 27 127
2014 First official language - French 32 68

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 First official language - English 3 163
2014 First official language - English 5 127

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 First official language - English 3 163

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 First official language - English 8 163
2014 First official language - English 6 127

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 First official language - English 21 163
2017 First official language - French 25 102
2014 First official language - English 23 127
2014 First official language - French 24 68

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 163
2017 First official language - French 0 102

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 First official language - English 17 163
2017 First official language - French 12 102
2014 First official language - English 19 127
2014 First official language - French 10 68

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 163
2014 First official language - English 0 127
2014 First official language - French 0 68

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 9 163
2017 First official language - French 16 102
2014 First official language - English 18 127
2014 First official language - French 32 68

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 24 163
2017 First official language - French 21 102
2014 First official language - English 20 128
2014 First official language - French 23 67

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 9 163
2017 First official language - French 13 102
2014 First official language - English 11 128
2014 First official language - French 21 67

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 4 163
2014 First official language - English 4 128

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 11 163
2017 First official language - French 11 102
2014 First official language - English 10 128
2014 First official language - French 16 67

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 7 163
2014 First official language - English 5 128

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 7 163
2017 First official language - French 9 102

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 9 163
2014 First official language - English 6 128
2014 First official language - French 8 67

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 59 163
2017 First official language - French 60 102
2014 First official language - English 67 128
2014 First official language - French 53 67

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 6 159
2017 First official language - French 9 100

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 13 159
2017 First official language - French 9 100
2014 First official language - English 10 119
2014 First official language - French 16 64

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 4 159
2014 First official language - English 0 119

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 5 159
2014 First official language - English 0 119

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 4 159
2014 First official language - English 4 119

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 7 159
2017 First official language - French 13 100
2014 First official language - English 6 119
2014 First official language - French 12 64

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 8 159
2017 First official language - French 8 100
2014 First official language - English 9 119

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 9 159
2017 First official language - French 6 100
2014 First official language - English 9 119
2014 First official language - French 11 64

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 First official language - English 26 159
2017 First official language - French 21 100
2014 First official language - English 29 119
2014 First official language - French 27 64

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 6 159
2017 First official language - French 19 100
2014 First official language - English 8 119
2014 First official language - French 8 64

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 First official language - English 50 159
2017 First official language - French 47 100
2014 First official language - English 43 119
2014 First official language - French 45 64

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 71 159
2017 First official language - French 54 100
2014 First official language - English 78 119
2014 First official language - French 65 64

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 100

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 12 159
2017 First official language - French 12 100
2014 First official language - English 13 119
2014 First official language - French 16 64

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 93 7 164
2017 First official language - French 89 11 103

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 14 11 21 4 3 41 7 47 13 2033
2017 First official language - French 11 16 19 3 3 40 7 52 11 1107
2014 First official language - English 12 11 20 4 3 43 7 47 13 1998
2014 First official language - French 8 15 18 4 2 46 7 49 13 1064

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 31 26 18 4 3 16 2 70 9 2026
2017 First official language - French 21 34 19 4 3 18 2 68 9 1109
2014 First official language - English 28 26 18 4 3 20 1 68 8 1997
2014 First official language - French 18 33 17 4 2 25 2 69 8 1063
2011 First official language - English 41 32 12 3 2 10 0 82 5 2362
2011 First official language - French 31 38 13 3 1 13 1 80 5 1185
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 14 25 23 15 21 0 1 40 37 2034
2017 First official language - French 14 21 23 15 23 1 3 36 39 1109

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 11 23 29 22 14 0 1 34 37 2032
2017 First official language - French 11 20 31 22 14 0 1 31 37 1112

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 17 31 26 16 9 0 1 49 25 2029
2017 First official language - French 13 23 29 20 13 1 1 36 34 1107

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 15 22 25 17 18 1 1 38 36 2034
2017 First official language - French 15 21 26 21 14 1 2 37 36 1106

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 29 26 19 12 9 1 4 57 22 2029
2017 First official language - French 25 23 23 12 10 0 8 52 24 1111

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 19 28 26 16 10 0 0 47 27 2032
2017 First official language - French 21 25 27 15 10 0 1 47 26 1107

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 21 33 24 13 8 1 1 55 21 2035
2017 First official language - French 23 31 24 13 6 1 2 56 19 1106

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 20 34 25 13 6 1 1 55 19 2033
2017 First official language - French 19 29 25 16 6 1 1 50 24 1106

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 27 36 20 10 6 1 1 64 16 2035
2017 First official language - French 25 33 23 11 5 1 2 59 17 1107

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 26 32 22 12 6 1 1 59 18 2029
2017 First official language - French 25 27 24 14 6 1 2 54 21 1101

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 53 26 13 5 3 0 1 80 8 2035
2017 First official language - French 53 24 13 5 2 1 2 79 8 1110

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 72 13 6 4 3 1 2 87 7 2037
2017 First official language - French 64 14 8 4 5 1 5 83 9 1109

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 52 31 10 4 2 0 1 84 6 2033
2017 First official language - French 48 28 12 5 3 1 4 80 8 1109

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 57 21 11 5 4 0 1 79 9 2039
2017 First official language - French 56 18 9 7 5 0 4 78 12 1110

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 54 17 7 2 1 0 20 89 3 2036
2017 First official language - French 52 11 5 2 1 1 29 90 3 1108

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 60 21 10 2 1 1 6 86 3 2023
2017 First official language - French 63 16 8 2 1 1 9 88 4 1100

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 65 16 8 3 5 1 3 84 8 2041
2017 First official language - French 69 11 5 3 3 0 9 88 6 1110

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 48 31 14 3 2 0 2 81 5 2032
2017 First official language - French 49 28 12 4 2 0 4 80 7 1110

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 6 26 42 19 7 0 0 32 26 2040
2017 First official language - French 7 21 42 20 9 1 0 29 29 1112

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 10 24 44 18 5 0 0 23 34 2033
2017 First official language - French 6 22 42 21 9 0 1 30 28 1106

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 38 42 9 6 3 2 0 81 10 2040
2017 First official language - French 28 42 17 7 4 3 0 72 10 1110

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 21 36 15 15 10 2 0 58 26 2039
2017 First official language - French 14 41 19 16 8 2 0 56 24 1111
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 19 81 2036
2017 First official language - French 14 86 1108
2014 First official language - English 16 84 1997
2014 First official language - French 14 86 1061

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 85 15 384
2017 First official language - French 86 14 159
2014 First official language - English 85 15 319
2014 First official language - French 79 21 146

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 53 32 4 8 2 1 0 86 10 325
2017 First official language - French 48 34 10 4 3 1 0 83 7 136
2014 First official language - English 54 28 7 7 4 1 0 83 10 269
2014 First official language - French 42 41 10 4 1 0 2 84 5 114
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 26 22 21 13 14 4 0 27 73 2043
2017 First official language - French 27 21 19 13 16 3 2 28 72 1110

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 First official language - English 18 1413
2017 First official language - French 19 755

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 First official language - English 37 1413
2017 First official language - French 37 755

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 First official language - English 19 1413
2017 First official language - French 21 755

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 First official language - English 31 1413
2017 First official language - French 32 755

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 First official language - English 8 1413
2017 First official language - French 12 755

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 49 1413
2017 First official language - French 54 755

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 First official language - English 4 46 21 13 6 11 1376
2017 First official language - French 6 41 20 12 6 16 744

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 7 16 15 18 34 2 8 25 58 1426
2017 First official language - French 5 13 17 19 33 1 12 21 60 760

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 1 6 8 17 59 3 6 8 83 1422
2017 First official language - French 2 3 11 19 57 1 7 6 82 758
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