2017 Public Service Employee Survey Results for Department of Justice Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - LC

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 30 53 1 12 4 0 0 83 16 143
2017 LC-01 22 55 2 17 4 0 0 76 21 46
2017 LC-02 36 45 2 11 6 0 0 81 18 63
2017 LC-03 24 71 0 4 0 0 0 96 4 22
2014 LC 26 56 4 12 2 0 0 82 14 186
2014 LC-01 21 58 5 15 2 0 0 79 16 61
2014 LC-02 30 53 3 12 1 0 0 83 14 87
2014 LC-03 33 56 4 7 0 0 0 89 7 27

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 63 30 4 2 1 1 0 94 3 141
2017 LC-01 56 38 4 0 2 0 0 93 2 45
2017 LC-02 67 24 5 5 0 0 0 91 5 63
2017 LC-03 67 28 0 0 0 5 0 100 0 21
2014 LC 67 28 1 5 0 0 0 95 5 186
2014 LC-01 58 36 0 6 0 0 0 94 6 61
2014 LC-02 70 25 1 5 0 0 0 94 5 87
2014 LC-03 75 22 0 4 0 0 0 96 4 27

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 55 22 8 11 3 0 0 78 15 143
2017 LC-01 52 19 13 9 6 0 0 72 15 46
2017 LC-02 52 24 3 18 3 0 0 76 21 63
2017 LC-03 73 18 5 4 0 0 0 91 4 22
2014 LC 56 24 5 10 5 0 1 80 15 186
2014 LC-01 53 26 3 17 2 0 0 79 18 61
2014 LC-02 60 21 6 3 8 0 1 83 12 87
2014 LC-03 60 25 4 11 0 0 0 86 11 27

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 62 32 3 1 1 0 0 94 3 143
2017 LC-01 50 39 6 2 2 0 0 89 4 46
2017 LC-02 65 30 2 2 2 0 0 95 3 63
2017 LC-03 78 22 0 0 0 0 0 100 0 22
2014 LC 51 36 6 6 1 0 0 87 7 186
2014 LC-01 51 34 6 8 0 0 0 85 8 61
2014 LC-02 51 33 7 7 2 0 0 84 9 87
2014 LC-03 51 45 4 0 0 0 0 96 0 27

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 45 41 7 6 0 1 0 87 6 143
2017 LC-01 31 46 11 13 0 0 0 76 13 46
2017 LC-02 52 37 6 3 0 2 0 90 3 63
2017 LC-03 58 38 4 0 0 0 0 96 0 22
2014 LC 33 53 5 8 2 0 0 85 9 186
2014 LC-01 28 59 5 8 0 0 0 87 8 61
2014 LC-02 34 49 6 7 4 0 0 83 11 87
2014 LC-03 44 49 0 7 0 0 0 93 7 27

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 57 33 3 6 1 0 0 90 7 143
2017 LC-01 41 44 6 9 0 0 0 85 9 46
2017 LC-02 60 32 0 5 3 0 0 92 8 63
2017 LC-03 73 18 4 4 0 0 0 91 4 22
2014 LC 47 39 5 7 2 0 0 86 9 186
2014 LC-01 40 44 8 8 0 0 0 84 8 61
2014 LC-02 48 37 6 6 2 0 0 86 8 87
2014 LC-03 59 34 0 4 4 0 0 93 7 27

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 62 33 0 3 2 0 0 95 5 143
2017 LC-01 41 54 0 4 0 0 0 96 4 46
2017 LC-02 68 25 0 2 5 0 0 94 6 63
2017 LC-03 78 18 0 4 0 0 0 96 4 22
2014 LC 54 34 6 4 2 1 0 89 5 186
2014 LC-01 45 40 8 5 0 2 0 87 5 61
2014 LC-02 55 33 5 5 2 0 0 88 7 87
2014 LC-03 74 23 4 0 0 0 0 96 0 27

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 57 37 4 1 1 0 0 94 2 143
2017 LC-01 46 46 6 2 0 0 0 91 2 46
2017 LC-02 60 33 3 2 2 0 0 94 3 63
2017 LC-03 78 22 0 0 0 0 0 100 0 22
2014 LC 52 35 5 6 2 0 1 87 8 186
2014 LC-01 48 39 3 6 2 0 2 89 8 61
2014 LC-02 55 29 6 8 2 0 0 83 11 87
2014 LC-03 59 33 7 0 0 0 0 93 0 27

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 34 38 13 10 5 0 0 72 15 142
2017 LC-01 42 40 7 6 4 0 0 82 11 45
2017 LC-02 35 33 14 11 6 0 0 68 18 63
2017 LC-03 18 51 22 4 4 0 0 69 9 22
2014 LC 32 35 10 14 10 0 0 66 24 186
2014 LC-01 38 36 8 13 5 0 0 74 18 61
2014 LC-02 34 38 11 7 9 0 0 72 17 87
2014 LC-03 19 25 4 33 19 0 0 44 52 27

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 3 6 3 17 25 1 46 17 78 143
2017 LC-01 0 2 2 20 26 0 50 4 91 46
2017 LC-02 5 8 3 16 19 2 47 25 69 63
2017 LC-03 4 9 0 13 40 0 33 20 80 22
2014 LC 5 10 5 21 33 1 25 21 72 186
2014 LC-01 5 10 2 23 31 0 29 22 76 61
2014 LC-02 4 11 7 18 29 2 28 23 67 87
2014 LC-03 8 7 4 19 51 0 11 17 79 27

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 48 40 4 6 1 0 0 88 8 143
2017 LC-01 30 48 13 6 2 0 0 79 9 46
2017 LC-02 54 38 0 6 2 0 0 92 8 63
2017 LC-03 64 31 0 4 0 0 0 96 4 22
2014 LC 35 48 10 4 4 0 0 83 7 185
2014 LC-01 32 46 16 3 3 0 0 77 6 61
2014 LC-02 37 46 9 5 3 0 0 83 8 86
2014 LC-03 36 53 4 4 4 0 0 89 7 27

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 30 38 16 9 7 0 0 68 16 143
2017 LC-01 20 46 17 9 9 0 0 65 17 46
2017 LC-02 32 35 16 11 6 0 0 67 18 63
2017 LC-03 42 31 18 9 0 0 0 73 9 22
2014 LC 24 38 11 18 9 0 0 62 27 186
2014 LC-01 20 41 13 23 3 0 0 61 26 61
2014 LC-02 27 39 9 10 14 0 0 66 25 87
2014 LC-03 29 33 15 14 8 0 0 62 23 27

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 31 49 10 6 4 0 0 81 10 143
2017 LC-01 15 61 17 2 4 0 0 76 6 46
2017 LC-02 38 44 5 8 5 0 0 82 13 63
2017 LC-03 42 40 9 9 0 0 0 82 9 22

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 56 29 11 3 1 0 0 85 4 142
2017 LC-01 39 37 22 2 0 0 0 76 2 46
2017 LC-02 64 26 5 3 2 0 0 90 5 62
2017 LC-03 69 22 4 4 0 0 0 91 4 22
2014 LC 41 38 13 6 2 0 0 79 8 186
2014 LC-01 31 38 19 10 2 0 0 69 11 61
2014 LC-02 46 36 13 1 4 0 0 82 5 87
2014 LC-03 51 39 4 7 0 0 0 89 7 27

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 42 34 11 8 4 0 0 77 13 142
2017 LC-01 24 47 16 11 2 0 0 71 13 45
2017 LC-02 46 30 9 8 6 0 0 76 14 63
2017 LC-03 60 31 4 4 0 0 0 91 4 22

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 66 29 3 2 0 0 0 95 2 142
2017 LC-01 48 46 4 2 0 0 0 94 2 46
2017 LC-02 73 24 2 2 0 0 0 97 2 62
2017 LC-03 78 13 4 4 0 0 0 91 4 22
2014 LC 57 35 6 2 0 0 0 92 2 186
2014 LC-01 45 47 5 3 0 0 0 92 3 61
2014 LC-02 58 32 7 2 0 0 0 91 2 87
2014 LC-03 77 15 8 0 0 0 0 92 0 27

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 45 38 7 7 2 0 0 84 9 140
2017 LC-01 28 50 11 11 0 0 0 78 11 46
2017 LC-02 48 33 7 7 5 0 0 82 12 60
2017 LC-03 65 35 0 0 0 0 0 100 0 22
2014 LC 25 46 7 16 6 0 0 71 22 186
2014 LC-01 18 56 8 15 3 0 0 74 18 61
2014 LC-02 26 40 8 18 9 0 0 65 27 87
2014 LC-03 41 48 4 8 0 0 0 88 8 27

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 45 34 12 8 1 0 0 79 9 142
2017 LC-01 37 33 19 11 0 0 0 70 11 46
2017 LC-02 42 37 10 8 3 0 0 79 11 62
2017 LC-03 60 31 4 4 0 0 0 91 4 22
2014 LC 28 41 16 8 8 0 0 68 16 186
2014 LC-01 25 46 10 13 6 0 0 71 19 61
2014 LC-02 29 32 24 6 9 0 0 61 15 87
2014 LC-03 26 58 4 0 12 0 0 84 12 27

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 41 39 13 6 1 0 0 80 7 142
2017 LC-01 28 46 19 6 0 0 0 74 6 46
2017 LC-02 47 36 6 10 2 0 0 82 11 62
2017 LC-03 51 40 9 0 0 0 0 91 0 22
2014 LC 25 48 10 11 6 0 0 73 17 186
2014 LC-01 23 50 10 10 6 0 0 74 17 61
2014 LC-02 25 45 13 12 6 0 0 70 17 87
2014 LC-03 33 55 7 4 0 0 0 88 4 27

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 59 30 5 5 1 0 0 89 6 141
2017 LC-01 48 37 9 6 0 0 0 85 6 46
2017 LC-02 60 32 2 5 2 0 0 92 6 62
2017 LC-03 73 18 4 4 0 0 0 91 4 22
2014 LC 40 42 9 5 3 1 0 83 8 186
2014 LC-01 35 45 11 5 2 2 0 82 7 61
2014 LC-02 45 36 10 6 3 0 0 81 9 87
2014 LC-03 45 44 7 0 4 0 0 89 4 27

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 9 29 17 32 13 0 1 38 44 142
2017 LC-01 9 42 16 18 13 0 2 52 32 45
2017 LC-02 13 30 13 33 11 0 0 43 45 63
2017 LC-03 4 11 27 35 22 0 0 15 58 22
2014 LC 9 25 19 25 19 0 2 35 45 186
2014 LC-01 15 26 21 26 10 0 2 42 36 61
2014 LC-02 8 31 20 27 13 0 1 40 40 87
2014 LC-03 4 11 15 14 52 0 4 15 69 27

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 10 26 46 11 6 0 1 18 37 143
2017 LC-01 15 30 37 11 6 0 0 17 46 46
2017 LC-02 5 25 48 13 8 0 2 21 31 63
2017 LC-03 13 18 56 9 4 0 0 13 31 22
2014 LC 13 33 41 9 5 0 0 14 45 186
2014 LC-01 11 29 45 6 8 0 0 15 41 61
2014 LC-02 14 31 42 12 2 0 0 14 44 87
2014 LC-03 11 34 41 7 7 0 0 14 45 27

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 6 11 34 30 16 1 2 47 17 143
2017 LC-01 4 22 33 24 13 2 2 38 27 46
2017 LC-02 8 6 33 37 13 2 2 51 15 63
2017 LC-03 0 9 35 27 29 0 0 56 9 22
2014 LC 11 18 38 23 9 1 1 32 29 186
2014 LC-01 15 18 42 17 8 0 0 25 33 61
2014 LC-02 12 16 37 25 8 1 1 34 28 87
2014 LC-03 4 14 41 31 11 0 0 41 18 27

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 12 26 38 17 7 0 1 24 38 142
2017 LC-01 11 28 37 24 0 0 0 24 39 46
2017 LC-02 16 24 35 14 9 0 2 24 40 63
2017 LC-03 4 27 49 13 7 0 0 20 31 22
2014 LC 25 28 29 12 5 0 1 17 53 186
2014 LC-01 29 31 20 13 6 0 0 19 60 61
2014 LC-02 25 23 35 12 4 0 0 17 48 87
2014 LC-03 26 25 34 11 4 0 0 14 51 27

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 11 32 44 9 4 0 0 13 43 142
2017 LC-01 11 30 50 6 2 0 0 9 41 46
2017 LC-02 14 27 41 11 6 0 0 17 41 63
2017 LC-03 5 42 42 12 0 0 0 12 46 21
2014 LC 17 35 34 11 3 0 0 14 52 185
2014 LC-01 15 34 38 6 6 0 0 13 49 61
2014 LC-02 16 29 37 17 1 0 0 18 45 86
2014 LC-03 23 44 26 4 4 0 0 7 67 27

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 17 40 31 9 3 0 0 12 57 142
2017 LC-01 28 39 22 9 2 0 0 11 67 46
2017 LC-02 13 42 32 10 3 0 0 13 55 62
2017 LC-03 9 27 51 13 0 0 0 13 35 22
2014 LC 33 33 23 7 4 0 0 11 66 186
2014 LC-01 36 29 27 5 3 0 0 8 65 61
2014 LC-02 30 34 21 8 6 0 0 14 64 87
2014 LC-03 26 41 25 4 4 0 0 7 68 27

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 5 17 35 31 10 0 2 42 22 142
2017 LC-01 5 29 29 27 11 0 0 38 34 45
2017 LC-02 5 13 40 29 10 0 5 40 18 63
2017 LC-03 0 4 40 47 9 0 0 56 4 22
2014 LC 7 13 35 33 10 0 2 44 20 185
2014 LC-01 8 18 35 27 8 0 3 36 28 60
2014 LC-02 6 12 30 38 12 0 2 51 18 87
2014 LC-03 4 4 48 37 7 0 0 44 8 27

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 17 31 35 11 5 0 1 16 48 142
2017 LC-01 24 27 38 9 2 0 0 11 51 45
2017 LC-02 16 32 30 13 8 0 2 21 48 63
2017 LC-03 13 33 40 13 0 0 0 13 47 22
2014 LC 30 28 31 5 4 1 0 9 59 186
2014 LC-01 36 31 23 2 5 3 0 7 69 61
2014 LC-02 30 24 34 8 4 0 0 12 54 87
2014 LC-03 22 37 34 4 4 0 0 7 59 27
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 66 22 3 5 1 0 4 91 7 143
2017 LC-01 61 19 4 4 2 0 9 88 7 46
2017 LC-02 67 21 3 8 2 0 0 87 9 63
2017 LC-03 73 22 0 0 0 0 5 100 0 22
2014 LC 76 14 2 4 3 0 2 91 7 186
2014 LC-01 73 18 3 5 2 0 0 90 6 61
2014 LC-02 78 10 1 4 5 0 2 90 8 87
2014 LC-03 86 7 4 4 0 0 0 93 4 27

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 37 45 6 6 2 2 2 85 8 143
2017 LC-01 22 59 11 7 0 0 2 82 7 46
2017 LC-02 40 39 6 6 3 2 3 83 10 63
2017 LC-03 56 40 0 0 0 4 0 100 0 22
2014 LC 43 40 8 3 3 3 1 85 6 186
2014 LC-01 37 39 13 8 0 2 2 78 8 61
2014 LC-02 45 39 8 1 5 2 0 86 6 87
2014 LC-03 51 41 0 0 0 8 0 100 0 27

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 57 30 6 6 1 0 0 87 7 143
2017 LC-01 52 33 6 9 0 0 0 85 9 46
2017 LC-02 56 30 6 5 3 0 0 86 8 63
2017 LC-03 69 27 0 4 0 0 0 96 4 22
2014 LC 60 30 4 5 2 0 1 90 7 186
2014 LC-01 58 34 3 5 0 0 0 92 5 61
2014 LC-02 61 24 4 6 4 0 1 86 9 87
2014 LC-03 65 35 0 0 0 0 0 100 0 27

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 44 45 6 4 2 0 0 88 6 143
2017 LC-01 33 52 4 9 2 0 0 85 11 46
2017 LC-02 44 43 6 3 3 0 0 87 6 63
2017 LC-03 51 45 4 0 0 0 0 96 0 22
2014 LC 53 36 4 5 0 0 1 90 6 186
2014 LC-01 48 44 3 5 0 0 0 92 5 61
2014 LC-02 56 32 6 5 0 0 1 89 5 87
2014 LC-03 59 30 4 4 0 0 4 92 5 27

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 60 22 6 6 4 1 1 84 9 142
2017 LC-01 43 28 17 9 2 0 0 72 11 46
2017 LC-02 59 24 2 6 7 2 0 85 13 62
2017 LC-03 82 13 0 0 0 0 4 100 0 22
2014 LC 61 24 4 6 3 1 1 86 9 186
2014 LC-01 53 31 10 2 2 3 0 87 3 61
2014 LC-02 63 19 3 9 5 0 1 83 14 87
2014 LC-03 73 19 0 4 0 0 4 95 5 27

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 22 42 15 13 5 2 1 66 19 141
2017 LC-01 19 39 22 15 4 0 0 59 20 46
2017 LC-02 18 46 10 15 7 3 2 67 23 61
2017 LC-03 29 40 22 9 0 0 0 69 9 22
2014 LC 17 49 12 12 5 4 1 69 18 186
2014 LC-01 15 47 13 17 6 2 0 63 23 61
2014 LC-02 17 50 11 9 5 8 1 73 15 87
2014 LC-03 29 40 20 8 4 0 0 69 12 27

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 50 42 4 3 1 0 0 92 4 141
2017 LC-01 35 57 8 0 0 0 0 92 0 46
2017 LC-02 55 34 3 6 2 0 0 89 8 62
2017 LC-03 53 47 0 0 0 0 0 100 0 22
2014 LC 47 46 5 1 2 0 0 93 3 186
2014 LC-01 45 50 3 2 0 0 0 95 2 61
2014 LC-02 46 42 7 1 4 0 0 88 5 87
2014 LC-03 48 52 0 0 0 0 0 100 0 27
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 40 45 8 4 4 0 0 85 8 142
2017 LC-01 46 37 9 6 2 0 0 83 9 46
2017 LC-02 37 50 6 0 6 0 0 87 6 62
2017 LC-03 38 45 9 9 0 0 0 82 9 22
2014 LC 35 44 7 9 5 1 0 80 13 186
2014 LC-01 30 42 10 15 3 0 0 72 18 61
2014 LC-02 42 42 5 4 6 1 0 85 10 87
2014 LC-03 30 59 4 7 0 0 0 89 7 27

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 65 20 8 4 2 1 0 86 6 142
2017 LC-01 70 18 9 4 0 0 0 87 4 46
2017 LC-02 61 21 6 5 3 3 0 85 8 62
2017 LC-03 65 22 4 4 4 0 0 87 9 22
2014 LC 54 25 11 5 1 3 0 82 7 186
2014 LC-01 51 23 15 8 0 3 0 76 9 61
2014 LC-02 57 26 9 3 2 2 0 86 6 87
2014 LC-03 59 33 4 4 0 0 0 93 4 27

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 57 28 6 6 1 1 1 86 8 142
2017 LC-01 61 28 7 2 0 2 0 91 2 46
2017 LC-02 56 26 3 10 3 0 2 83 13 62
2017 LC-03 55 36 4 4 0 0 0 91 4 22
2014 LC 52 29 9 7 3 1 0 81 10 185
2014 LC-01 42 35 11 12 0 0 0 77 12 61
2014 LC-02 61 25 5 2 6 1 0 87 8 87
2014 LC-03 50 35 7 7 0 0 0 85 7 26

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 85 7 1 3 1 0 3 95 4 141
2017 LC-01 85 4 2 2 0 0 7 95 2 46
2017 LC-02 80 13 2 3 2 0 0 93 5 61
2017 LC-03 91 0 0 4 0 0 5 95 5 22
2014 LC 81 14 1 2 2 0 1 96 3 186
2014 LC-01 77 16 3 3 0 0 0 94 3 61
2014 LC-02 83 14 0 0 2 0 1 98 2 87
2014 LC-03 86 11 0 4 0 0 0 96 4 27

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 41 26 6 8 2 8 10 81 12 143
2017 LC-01 61 18 7 6 2 0 6 84 9 46
2017 LC-02 32 33 6 9 3 10 6 77 15 63
2017 LC-03 33 18 4 4 0 18 22 85 7 22
2014 LC 44 20 10 5 4 2 15 77 10 186
2014 LC-01 55 21 6 5 0 2 11 87 6 61
2014 LC-02 41 19 14 7 3 4 14 71 12 87
2014 LC-03 38 18 4 0 7 0 33 84 11 27

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 63 27 3 5 1 0 1 91 6 143
2017 LC-01 67 31 0 2 0 0 0 98 2 46
2017 LC-02 60 25 5 6 2 0 2 87 8 63
2017 LC-03 60 27 4 9 0 0 0 87 9 22

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 64 22 8 3 3 0 1 87 6 143
2017 LC-01 67 22 11 0 0 0 0 89 0 46
2017 LC-02 65 19 8 2 5 0 2 85 6 63
2017 LC-03 60 27 4 4 4 0 0 87 9 22

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 64 20 7 8 1 0 0 85 8 143
2017 LC-01 67 18 9 6 0 0 0 85 6 46
2017 LC-02 60 24 8 6 2 0 0 84 8 63
2017 LC-03 65 22 4 9 0 0 0 87 9 22
2014 LC 51 29 11 5 3 0 1 81 8 186
2014 LC-01 46 32 13 6 2 0 0 79 8 61
2014 LC-02 53 31 8 4 4 0 0 84 8 87
2014 LC-03 63 23 7 4 0 0 4 89 4 27
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 27 39 10 13 4 4 3 71 18 134
2017 LC-01 18 43 16 16 5 2 0 62 21 44
2017 LC-02 29 38 9 12 2 3 7 75 15 58
2017 LC-03 21 51 5 9 5 9 0 79 15 21
2014 LC 24 39 14 10 10 2 1 65 20 167
2014 LC-01 22 37 17 12 10 2 0 60 22 59
2014 LC-02 26 39 11 11 8 4 0 68 20 72
2014 LC-03 27 52 9 4 8 0 0 79 12 25

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 45 35 11 4 4 1 0 80 8 143
2017 LC-01 33 39 22 2 2 2 0 73 5 46
2017 LC-02 46 35 8 5 6 0 0 81 11 63
2017 LC-03 55 40 0 4 0 0 0 96 4 22
2014 LC 39 39 11 6 3 3 0 80 9 186
2014 LC-01 33 38 16 10 2 2 0 72 11 61
2014 LC-02 40 38 11 1 4 5 0 82 6 87
2014 LC-03 49 48 0 4 0 0 0 96 4 27

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 35 36 12 11 6 0 0 71 17 143
2017 LC-01 26 35 22 13 4 0 0 61 17 46
2017 LC-02 32 40 10 11 8 0 0 71 19 63
2017 LC-03 51 36 4 9 0 0 0 87 9 22
2014 LC 22 35 12 22 10 0 0 57 32 186
2014 LC-01 21 26 13 26 15 0 0 47 40 61
2014 LC-02 23 37 9 20 10 0 0 61 30 87
2014 LC-03 19 56 11 14 0 0 0 75 14 27

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 13 42 21 16 7 1 0 56 23 143
2017 LC-01 11 32 24 24 6 2 0 44 32 46
2017 LC-02 16 40 24 10 10 2 0 56 20 63
2017 LC-03 11 58 13 18 0 0 0 69 18 22
2014 LC 10 35 18 24 13 1 0 45 37 186
2014 LC-01 14 28 19 24 15 0 0 42 39 61
2014 LC-02 9 36 16 22 16 1 0 45 39 87
2014 LC-03 8 48 19 22 4 0 0 56 25 27

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 31 36 16 8 8 1 0 68 16 143
2017 LC-01 20 37 28 9 7 0 0 57 15 46
2017 LC-02 32 36 11 10 10 2 0 69 20 63
2017 LC-03 47 36 9 9 0 0 0 82 9 22
2014 LC 24 29 15 21 9 2 0 54 31 186
2014 LC-01 17 23 18 27 11 3 0 42 40 61
2014 LC-02 28 30 11 19 10 2 0 59 29 87
2014 LC-03 25 42 22 11 0 0 0 68 11 27

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 20 37 14 19 9 1 0 58 28 140
2017 LC-01 16 29 17 27 11 0 0 45 38 45
2017 LC-02 24 35 18 11 10 2 0 61 21 62
2017 LC-03 20 53 4 22 0 0 0 73 22 22
2014 LC 13 27 15 29 16 0 0 40 45 186
2014 LC-01 13 23 11 33 19 0 0 37 52 61
2014 LC-02 12 25 20 26 17 0 0 37 43 87
2014 LC-03 18 39 11 25 7 0 0 57 32 27
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 24 48 12 11 5 0 0 72 16 141
2017 LC-01 19 46 15 13 6 0 0 65 20 46
2017 LC-02 21 53 11 8 7 0 0 74 15 62
2017 LC-03 38 35 13 13 0 0 0 73 13 22
2014 LC 14 36 17 19 13 1 0 50 32 186
2014 LC-01 8 30 23 23 16 0 0 38 39 61
2014 LC-02 11 41 17 16 14 1 0 53 31 87
2014 LC-03 34 37 7 14 7 0 0 71 22 27

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 65 31 3 1 0 0 1 96 1 142
2017 LC-01 55 41 2 0 0 0 2 98 0 46
2017 LC-02 71 26 2 2 0 0 0 97 2 62
2017 LC-03 64 27 9 0 0 0 0 91 0 22
2014 LC 57 35 4 4 0 1 0 92 4 186
2014 LC-01 48 44 6 2 0 0 0 92 2 61
2014 LC-02 63 28 4 4 0 1 0 92 4 87
2014 LC-03 59 33 4 4 0 0 0 92 4 27

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 66 28 2 2 1 1 0 95 3 142
2017 LC-01 61 33 6 0 0 0 0 94 0 46
2017 LC-02 62 30 0 5 2 2 0 93 7 63
2017 LC-03 81 19 0 0 0 0 0 100 0 21
2014 LC 61 28 4 4 2 0 0 90 6 186
2014 LC-01 59 31 3 5 2 0 0 90 7 61
2014 LC-02 62 26 5 3 3 0 0 88 7 87
2014 LC-03 67 26 7 0 0 0 0 93 0 27

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 54 31 11 2 1 0 0 85 4 143
2017 LC-01 50 35 13 2 0 0 0 85 2 46
2017 LC-02 47 33 13 3 3 0 0 81 6 63
2017 LC-03 78 18 4 0 0 0 0 96 0 22
2014 LC 55 31 8 5 1 1 1 87 5 185
2014 LC-01 54 33 10 3 0 0 0 87 3 61
2014 LC-02 54 34 8 3 1 0 1 89 4 86
2014 LC-03 59 25 0 13 0 4 0 87 13 27

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 18 27 19 15 7 4 11 53 25 143
2017 LC-01 9 28 24 20 6 0 13 43 30 46
2017 LC-02 19 27 17 13 10 8 6 54 26 63
2017 LC-03 29 27 18 9 4 0 13 64 15 22
2014 LC 24 21 21 14 11 3 6 49 28 186
2014 LC-01 19 21 23 23 6 3 5 43 32 61
2014 LC-02 21 22 19 13 15 4 7 48 31 87
2014 LC-03 45 22 23 0 4 0 7 72 4 27

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 58 28 5 4 2 0 3 88 6 143
2017 LC-01 43 37 7 4 2 0 7 86 7 46
2017 LC-02 60 24 6 6 3 0 0 84 9 63
2017 LC-03 86 9 0 0 0 0 5 100 0 22
2014 LC 59 25 7 5 3 0 1 84 9 186
2014 LC-01 53 27 8 10 2 0 0 81 11 61
2014 LC-02 59 24 7 4 6 0 1 83 10 87
2014 LC-03 75 22 4 0 0 0 0 96 0 27

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 74 21 1 0 1 0 3 98 1 143
2017 LC-01 61 33 0 0 0 0 7 100 0 46
2017 LC-02 79 17 2 0 2 0 0 97 2 63
2017 LC-03 86 9 0 0 0 0 5 100 0 22
2014 LC 69 27 2 1 2 0 0 96 3 186
2014 LC-01 55 40 2 0 3 0 0 95 3 61
2014 LC-02 75 21 1 2 1 0 0 96 3 87
2014 LC-03 82 18 0 0 0 0 0 100 0 27

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 31 49 9 5 6 0 0 80 11 143
2017 LC-01 22 58 9 4 6 0 0 80 11 46
2017 LC-02 38 43 6 5 8 0 0 81 13 63
2017 LC-03 29 49 18 4 0 0 0 78 4 22
2014 LC 21 42 9 16 11 1 0 63 28 186
2014 LC-01 15 52 8 15 8 2 0 68 23 61
2014 LC-02 20 35 7 20 18 0 0 56 38 87
2014 LC-03 36 49 12 4 0 0 0 85 4 27

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 27 33 12 13 13 1 2 62 26 143
2017 LC-01 13 35 13 20 17 0 2 49 38 46
2017 LC-02 28 35 11 8 14 2 2 65 23 63
2017 LC-03 42 27 14 9 4 0 4 72 14 22
2014 LC 18 30 10 20 20 2 1 49 41 186
2014 LC-01 13 21 6 33 21 5 0 36 57 61
2014 LC-02 16 35 10 15 24 0 0 51 39 87
2014 LC-03 40 31 11 14 0 0 4 74 15 27

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 30 45 15 5 4 2 0 76 9 142
2017 LC-01 18 46 26 7 2 2 0 64 9 46
2017 LC-02 32 44 11 3 7 3 0 78 10 62
2017 LC-03 38 53 4 4 0 0 0 91 4 22

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 49 39 6 3 2 1 0 89 5 143
2017 LC-01 35 45 13 4 0 2 0 82 5 46
2017 LC-02 54 33 5 3 5 0 0 87 8 63
2017 LC-03 56 44 0 0 0 0 0 100 0 22
2014 LC 50 35 6 5 2 3 0 87 7 186
2014 LC-01 51 41 7 0 2 0 0 92 2 61
2014 LC-02 45 33 6 9 2 5 0 81 12 87
2014 LC-03 70 26 4 0 0 0 0 96 0 27

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 41 46 8 2 2 1 0 88 4 142
2017 LC-01 31 50 15 2 0 2 0 82 2 46
2017 LC-02 44 43 5 3 5 0 0 87 8 62
2017 LC-03 55 40 4 0 0 0 0 96 0 22
2014 LC 50 33 7 6 2 2 0 84 8 186
2014 LC-01 53 33 6 5 3 0 0 85 8 61
2014 LC-02 45 33 10 6 2 4 0 81 8 87
2014 LC-03 66 34 0 0 0 0 0 100 0 27

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 53 33 8 2 4 0 0 86 6 143
2017 LC-01 37 46 13 4 0 0 0 83 4 46
2017 LC-02 51 35 6 0 8 0 0 86 8 63
2017 LC-03 87 9 4 0 0 0 0 96 0 22
2014 LC 45 28 9 12 6 0 0 73 18 184
2014 LC-01 39 24 11 18 8 0 0 63 26 61
2014 LC-02 44 31 9 9 7 0 0 75 16 86
2014 LC-03 65 32 0 4 0 0 0 96 4 26

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 47 34 11 4 4 0 0 81 9 142
2017 LC-01 26 43 20 9 2 0 0 69 11 46
2017 LC-02 51 31 6 3 8 0 0 82 11 62
2017 LC-03 73 22 4 0 0 0 0 96 0 22
2014 LC 23 36 18 17 6 1 0 59 23 186
2014 LC-01 16 33 24 19 6 2 0 49 26 61
2014 LC-02 23 39 14 15 8 1 0 63 24 87
2014 LC-03 29 49 12 11 0 0 0 77 11 27

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 43 38 8 6 4 0 0 81 11 143
2017 LC-01 28 46 13 11 2 0 0 74 13 46
2017 LC-02 46 36 5 5 8 0 0 82 13 63
2017 LC-03 64 27 9 0 0 0 0 91 0 22
2014 LC 21 38 16 19 6 1 0 59 25 186
2014 LC-01 14 35 29 18 3 2 0 49 21 61
2014 LC-02 23 40 9 17 10 0 0 63 28 87
2014 LC-03 33 41 8 18 0 0 0 74 18 27

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 40 29 13 8 4 3 3 73 13 143
2017 LC-01 33 35 11 11 2 4 4 74 14 46
2017 LC-02 40 30 11 6 8 2 3 73 15 63
2017 LC-03 60 13 18 4 0 5 0 77 5 22
2014 LC 25 33 16 13 7 3 3 61 22 186
2014 LC-01 14 31 18 21 5 6 5 51 29 61
2014 LC-02 30 29 17 11 8 2 2 63 19 87
2014 LC-03 29 49 11 4 4 0 4 81 7 27
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 LC 21 47 32 143
2017 LC-01 22 52 26 46
2017 LC-02 21 48 32 63
2017 LC-03 22 38 40 22
2014 LC 25 37 39 186
2014 LC-01 26 28 46 61
2014 LC-02 27 38 35 87
2014 LC-03 15 54 31 27

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 LC 37 50 10 0 0 3 30
2017 LC-01 30 60 10 0 0 0 10
2017 LC-02 31 54 8 0 0 8 13
2014 LC 24 46 15 9 9999 6 46
2014 LC-01 12 57 6 12 9999 12 16
2014 LC-02 25 46 16 9 9999 4 24
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 LC 16 84 141
2017 LC-01 15 85 45
2017 LC-02 16 84 62
2014 LC 10 90 186
2014 LC-02 16 84 87

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 LC 22 23
2014 LC 58 18
2014 LC-02 57 13

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 LC 56 23
2017 LC-02 80 10
2014 LC 37 18
2014 LC-02 36 13

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 LC 43 23
2014 LC 31 18
2014 LC-02 35 13

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 LC 0 23
2017 LC-02 0 10
2014 LC 0 18
2014 LC-02 0 13

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 LC 0 23
2017 LC-02 0 10
2014 LC 0 18
2014 LC-02 0 13

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 LC 0 23
2017 LC-02 0 10
2014 LC 0 18
2014 LC-02 0 13

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 LC 44 23
2017 LC-02 50 10
2014 LC 47 18
2014 LC-02 43 13

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 LC 39 23
2014 LC 31 18

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 LC 48 23
2017 LC-02 70 10
2014 LC 32 18
2014 LC-02 36 13

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 LC 57 23
2017 LC-02 60 10
2014 LC 53 18
2014 LC-02 52 13

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 LC 39 23
2014 LC 27 18

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 LC 61 23
2017 LC-02 50 10
2014 LC 38 18
2014 LC-02 45 13

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 LC 30 23
2014 LC 51 18
2014 LC-02 62 13

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 LC 0 23
2017 LC-02 0 10
2014 LC 0 18
2014 LC-02 0 13

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 LC 48 23
2017 LC-02 60 10
2014 LC 27 18
2014 LC-02 36 13

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 LC 22 23
2014 LC 32 18

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 LC 69 23
2017 LC-02 80 10
2014 LC 65 18
2014 LC-02 74 13

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 LC 35 23
2014 LC 53 18
2014 LC-02 59 13

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 LC 26 23
2014 LC 25 18

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 LC-02 0 10
2014 LC 0 18
2014 LC-02 0 13

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 LC-02 0 10
2014 LC 0 18
2014 LC-02 0 13

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 LC 22 23
2014 LC-02 0 13

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 LC-02 0 10

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 LC-02 0 10

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 LC 0 21
2017 LC-02 0 10
2014 LC 0 18
2014 LC-02 0 13

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 LC 29 21
2017 LC-02 50 10

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 LC 43 21
2017 LC-02 50 10
2014 LC 31 18
2014 LC-02 35 13

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 LC 24 21

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 LC 43 21
2017 LC-02 50 10
2014 LC 37 18
2014 LC-02 43 13

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 LC 0 21
2017 LC-02 0 10
2014 LC 0 18
2014 LC-02 0 13

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 LC 57 21
2017 LC-02 70 10
2014 LC 37 18
2014 LC-02 36 13

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 LC 24 21

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 LC 92 8 23
2017 LC-02 90 10 10

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 27 28 15 5 6 16 2 68 14 143
2017 LC-01 20 28 22 9 4 15 2 58 16 46
2017 LC-02 32 27 14 2 8 16 2 71 12 63
2017 LC-03 24 31 13 0 4 22 4 76 6 22
2014 LC 25 25 16 7 4 21 2 66 14 186
2014 LC-01 22 27 8 6 2 34 2 75 13 61
2014 LC-02 23 23 18 8 7 17 3 59 19 87
2014 LC-03 43 25 16 7 0 8 0 75 8 27

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 45 36 12 4 3 1 0 81 7 142
2017 LC-01 33 47 13 4 2 0 0 80 7 45
2017 LC-02 48 30 11 5 5 2 0 79 10 63
2017 LC-03 47 45 9 0 0 0 0 91 0 22
2014 LC 40 36 12 3 2 6 0 81 6 186
2014 LC-01 31 46 11 3 0 8 0 84 4 61
2014 LC-02 39 37 12 3 5 4 0 79 9 87
2014 LC-03 66 18 9 4 0 4 0 87 4 27
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 6 6 3 1 0 1 83 75 4 143
2017 LC-01 2 9 6 0 0 0 83 64 0 46
2017 LC-02 8 8 2 2 0 0 81 83 9 63
2017 LC-03 7 0 5 0 0 0 89 59 0 22
2014 LC 4 13 1 1 1 0 80 86 9 186
2014 LC-01 4 9 3 2 2 0 81 66 17 61
2014 LC-02 4 19 0 1 0 0 76 94 6 87
2014 LC-03 4 9 0 0 0 0 87 100 0 27

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 7 11 11 2 3 24 42 53 15 142
2017 LC-01 11 4 11 2 2 28 41 50 15 46
2017 LC-02 5 15 10 3 3 21 43 54 19 62
2017 LC-03 11 9 13 0 4 31 31 53 12 22
2014 LC 6 15 10 7 5 15 43 50 27 186
2014 LC-01 5 17 5 5 6 16 46 58 30 61
2014 LC-02 6 16 11 9 6 12 39 45 32 87
2014 LC-03 7 15 8 0 0 23 47 74 0 27

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 9 4 4 0 1 6 77 71 4 143
2017 LC-01 7 4 4 0 0 6 78 73 0 46
2017 LC-02 11 3 5 0 2 5 74 69 8 63
2017 LC-03 7 4 0 0 0 5 84 100 0 22
2014 LC 9 9 2 1 0 1 78 88 3 185
2014 LC-01 12 7 2 0 0 0 79 92 0 61
2014 LC-02 9 9 3 1 0 3 76 82 6 86
2014 LC-03 4 13 0 0 0 0 83 100 0 27

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 9 6 6 0 1 3 75 68 6 143
2017 LC-01 4 4 6 0 0 2 83 59 0 46
2017 LC-02 11 8 6 0 3 2 70 66 11 63
2017 LC-03 15 4 0 0 0 5 75 100 0 22
2014 LC 10 8 2 1 0 1 77 83 6 185
2014 LC-01 12 8 2 0 0 0 78 93 0 61
2014 LC-02 8 10 3 3 0 3 74 77 12 86
2014 LC-03 9 4 4 0 0 0 83 74 0 27
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 LC 4 96 141
2014 LC 5 95 186
2014 LC-02 9 91 87
2014 LC-03 0 100 27

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 29 23 14 3 2 22 6 73 8 142
2017 LC-01 22 22 15 4 0 28 9 69 7 46
2017 LC-02 33 22 16 2 5 16 6 71 8 63
2017 LC-03 25 23 9 5 0 33 5 78 7 21
2014 LC 26 17 18 4 2 30 4 64 8 186
2014 LC-01 25 12 15 6 0 37 5 64 11 61
2014 LC-02 25 16 19 4 3 30 3 61 10 87
2014 LC-03 36 25 16 0 0 18 4 79 0 27

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 50 30 12 2 2 3 1 83 4 141
2017 LC-01 31 43 13 4 0 6 2 81 5 46
2017 LC-02 50 27 15 0 5 2 2 80 5 62
2017 LC-03 72 23 5 0 0 0 0 95 0 21
2014 LC 43 35 13 3 1 7 0 83 3 186
2014 LC-01 33 44 15 3 0 5 0 81 3 61
2014 LC-02 48 31 10 4 1 6 0 85 5 87
2014 LC-03 55 25 13 0 0 7 0 87 0 27
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 11 22 27 20 19 1 1 33 40 142
2017 LC-01 9 11 33 26 20 2 0 20 47 46
2017 LC-02 8 25 27 19 19 0 2 34 39 63
2017 LC-03 13 36 22 13 15 0 0 49 29 22

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 5 17 31 29 18 0 0 21 47 143
2017 LC-01 4 24 28 28 15 0 0 28 44 46
2017 LC-02 6 17 30 28 18 0 0 24 46 63
2017 LC-03 4 4 42 27 22 0 0 9 49 22

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 6 19 36 22 17 0 0 25 38 143
2017 LC-01 9 15 37 24 15 0 0 24 39 46
2017 LC-02 3 27 35 17 18 0 0 30 35 63
2017 LC-03 7 18 40 27 9 0 0 24 35 22

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 6 19 36 27 11 0 0 25 39 142
2017 LC-01 4 17 33 37 9 0 0 21 46 46
2017 LC-02 6 26 30 23 15 0 0 32 37 62
2017 LC-03 4 11 53 18 13 0 0 15 31 22

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 10 23 29 24 14 0 0 33 38 143
2017 LC-01 13 28 28 17 13 0 0 41 31 46
2017 LC-02 13 25 29 16 18 0 0 38 33 63
2017 LC-03 4 9 33 45 9 0 0 13 53 22

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 8 27 35 20 11 0 0 34 31 143
2017 LC-01 9 33 39 13 6 0 0 42 19 46
2017 LC-02 11 28 30 19 11 0 0 40 30 63
2017 LC-03 0 18 38 31 13 0 0 18 44 22

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 19 35 25 16 5 0 0 54 21 142
2017 LC-01 15 35 30 19 0 0 0 50 19 46
2017 LC-02 18 35 22 15 10 0 0 53 24 62
2017 LC-03 29 36 22 13 0 0 0 65 13 22

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 13 29 35 17 6 0 0 42 23 143
2017 LC-01 9 26 43 17 4 0 0 35 22 46
2017 LC-02 13 29 32 21 6 0 0 41 27 63
2017 LC-03 20 31 35 13 0 0 0 51 13 22

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 21 47 19 8 6 0 0 67 14 143
2017 LC-01 13 46 28 8 4 0 0 59 13 46
2017 LC-02 22 47 13 9 8 0 0 70 18 63
2017 LC-03 33 40 22 4 0 0 0 73 4 22

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 14 25 32 18 11 0 1 39 29 142
2017 LC-01 9 22 39 15 15 0 0 30 31 46
2017 LC-02 14 32 27 19 6 0 2 47 26 63
2017 LC-03 11 18 40 22 9 0 0 29 31 22

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 72 22 4 1 0 0 1 95 1 143
2017 LC-01 68 24 6 0 0 0 2 94 0 46
2017 LC-02 73 22 5 0 0 0 0 95 0 63
2017 LC-03 82 18 0 0 0 0 0 100 0 22

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 76 13 6 3 2 0 1 90 5 143
2017 LC-01 72 15 9 4 0 0 0 87 4 46
2017 LC-02 78 14 2 2 3 0 2 94 5 63
2017 LC-03 87 4 4 4 0 0 0 91 4 22

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 49 35 10 5 1 0 1 85 6 143
2017 LC-01 41 46 11 2 0 0 0 87 2 46
2017 LC-02 51 32 8 6 2 0 2 84 8 63
2017 LC-03 55 27 13 4 0 0 0 82 4 22

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 64 22 8 5 1 0 0 85 7 143
2017 LC-01 59 30 7 4 0 0 0 89 4 46
2017 LC-02 68 14 6 9 2 0 0 83 11 63
2017 LC-03 65 27 9 0 0 0 0 91 0 22

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 27 37 23 8 2 0 2 66 11 142
2017 LC-01 29 34 22 9 4 0 2 64 14 45
2017 LC-02 29 36 21 9 2 0 3 67 11 63
2017 LC-03 24 45 31 0 0 0 0 69 0 22

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 56 27 15 1 0 0 1 84 1 141
2017 LC-01 53 27 18 0 0 0 2 82 0 45
2017 LC-02 52 29 18 2 0 0 0 81 2 62
2017 LC-03 64 27 4 4 0 0 0 91 4 22

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 88 8 1 2 0 0 1 97 2 143
2017 LC-01 85 11 2 0 0 0 2 98 0 46
2017 LC-02 89 5 0 5 0 0 2 95 5 63
2017 LC-03 100 0 0 0 0 0 0 100 0 22

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 59 29 9 1 1 0 1 89 2 141
2017 LC-01 58 29 9 4 0 0 0 87 4 45
2017 LC-02 66 26 5 0 2 0 2 93 2 62
2017 LC-03 56 31 13 0 0 0 0 87 0 22

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 3 14 48 26 8 0 0 17 34 143
2017 LC-01 4 20 48 24 4 0 0 24 28 46
2017 LC-02 3 13 48 28 8 0 0 16 37 63
2017 LC-03 4 4 60 22 9 0 0 9 31 22

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 7 27 49 15 3 0 0 18 33 143
2017 LC-01 6 31 44 15 4 0 0 19 37 46
2017 LC-02 8 22 52 14 3 0 0 17 30 63
2017 LC-03 9 22 49 20 0 0 0 20 31 22

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 55 34 7 3 1 0 0 89 4 143
2017 LC-01 39 46 11 4 0 0 0 85 4 46
2017 LC-02 57 32 6 2 3 0 0 89 5 63
2017 LC-03 82 18 0 0 0 0 0 100 0 22

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 29 47 8 13 4 0 0 76 17 143
2017 LC-01 24 41 15 20 0 0 0 65 20 46
2017 LC-02 27 49 5 11 8 0 0 76 19 63
2017 LC-03 38 58 0 0 4 0 0 96 4 22
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 LC 6 94 141
2017 LC-02 10 90 62
2017 LC-03 0 100 22
2014 LC 9 91 186
2014 LC-01 8 92 61
2014 LC-02 11 89 87
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 11 15 31 23 15 3 1 12 88 143
2017 LC-01 6 11 37 26 17 0 2 7 93 46
2017 LC-02 14 14 30 21 19 2 0 15 85 63
2017 LC-03 13 27 22 29 4 4 0 14 86 22

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 LC 13 120
2017 LC-01 7 41
2017 LC-02 15 53
2017 LC-03 16 18

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 LC 45 120
2017 LC-01 47 41
2017 LC-02 49 53
2017 LC-03 32 18

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 LC 22 120
2017 LC-01 27 41
2017 LC-02 19 53
2017 LC-03 22 18

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 LC 43 120
2017 LC-01 34 41
2017 LC-02 57 53
2017 LC-03 32 18

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 LC 3 120
2017 LC-01 5 41
2017 LC-02 2 53
2017 LC-03 5 18

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 LC 58 120
2017 LC-01 56 41
2017 LC-02 55 53
2017 LC-03 62 18

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 LC 7 40 16 19 9 8 119
2017 LC-01 7 45 10 20 5 12 40
2017 LC-02 8 36 15 25 9 8 53
2017 LC-03 0 46 37 6 6 6 17

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 4 11 11 21 43 1 8 17 70 122
2017 LC-01 2 7 7 26 48 0 9 11 81 42
2017 LC-02 4 11 13 19 49 0 4 16 71 53
2017 LC-03 0 22 16 27 19 5 11 26 55 18

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 1 4 6 16 63 1 9 5 88 121
2017 LC-01 0 0 0 24 62 2 12 0 100 42
2017 LC-02 0 4 8 13 72 0 4 4 88 53
2017 LC-03 6 11 6 17 54 0 6 18 76 17
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