2017 Public Service Employee Survey Results for Department of Justice Canada by Question 106. In total, how many years have you been working in your current department or agency?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	41	44	3	8	3	85	11	643
2017	3 to 10 years in current department or agency	27	51	5	13	4	78	17	1081
2017	11 to 20 years in current department or agency	25	49	5	14	6	74	21	1028
2017	More than 20 years in current department or agency	29	50	3	13	5	79	18	340
2014	Less than 3 years in current department or agency	40	41	4	10	4	82	14	335
2014	3 to 10 years in current department or agency	27	49	7	13	4	77	17	1418
2014	11 to 20 years in current department or agency	25	50	5	15	6	75	20	975
2014	More than 20 years in current department or agency	32	47	5	12	4	79	16	299

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	76	19	2	2	1	0	1	95	3	642
2017	3 to 10 years in current department or agency	71	20	5	2	1	1	0	92	4	1080
2017	11 to 20 years in current department or agency	65	24	4	4	1	0	1	90	6	1025
2017	More than 20 years in current department or agency	62	29	3	3	2	1	1	92	5	337
2014	Less than 3 years in current department or agency	74	19	2	2	2	0	0	93	5	335
2014	3 to 10 years in current department or agency	67	24	4	3	1	0	1	92	5	1416
2014	11 to 20 years in current department or agency	63	25	5	4	2	0	1	89	6	976
2014	More than 20 years in current department or agency	67	23	4	4	1	1	0	91	5	299

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	70	17	4	7	1	1	87	9	641
2017	3 to 10 years in current department or agency	60	20	6	9	3	1	82	12	1081
2017	11 to 20 years in current department or agency	57	22	6	8	6	1	80	14	1029
2017	More than 20 years in current department or agency	53	24	5	12	6	1	77	18	340
2014	Less than 3 years in current department or agency	65	20	5	5	4	1	86	9	335
2014	3 to 10 years in current department or agency	61	21	5	7	4	1	83	12	1417
2014	11 to 20 years in current department or agency	54	22	7	9	5	2	78	15	974
2014	More than 20 years in current department or agency	54	21	7	13	4	0	76	17	299

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	48	33	6	9	3	82	12	642
2017	3 to 10 years in current department or agency	38	37	7	11	7	76	17	1080
2017	11 to 20 years in current department or agency	42	37	6	10	4	79	15	1030
2017	More than 20 years in current department or agency	43	40	5	8	3	83	12	340
2014	Less than 3 years in current department or agency	45	35	7	8	5	80	12	335
2014	3 to 10 years in current department or agency	39	35	8	10	7	75	17	1418
2014	11 to 20 years in current department or agency	43	35	6	10	6	78	16	973
2014	More than 20 years in current department or agency	46	38	5	7	3	85	10	300

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	35	40	10	12	3	0	76	15	643
2017	3 to 10 years in current department or agency	30	42	11	12	4	0	72	17	1081
2017	11 to 20 years in current department or agency	26	46	10	13	5	0	72	18	1029
2017	More than 20 years in current department or agency	34	45	10	8	3	0	78	12	340
2014	Less than 3 years in current department or agency	37	35	10	10	6	1	73	16	334
2014	3 to 10 years in current department or agency	25	41	13	15	6	0	66	21	1418
2014	11 to 20 years in current department or agency	24	46	10	12	7	0	70	19	976
2014	More than 20 years in current department or agency	34	40	9	12	5	0	74	17	299

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	47	37	7	5	3	0	84	8	643
2017	3 to 10 years in current department or agency	42	38	10	6	4	0	81	10	1078
2017	11 to 20 years in current department or agency	40	42	8	6	3	0	83	9	1028
2017	More than 20 years in current department or agency	49	39	6	4	2	0	88	6	339
2014	Less than 3 years in current department or agency	40	44	7	4	4	1	84	8	335
2014	3 to 10 years in current department or agency	36	42	11	8	3	0	78	11	1418
2014	11 to 20 years in current department or agency	39	42	10	7	3	0	81	9	975
2014	More than 20 years in current department or agency	47	38	7	6	2	0	85	8	300

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	52	36	5	4	3	88	7	643
2017	3 to 10 years in current department or agency	50	36	5	5	3	86	8	1075
2017	11 to 20 years in current department or agency	49	38	5	5	3	87	8	1029
2017	More than 20 years in current department or agency	55	35	4	4	2	90	6	339
2014	Less than 3 years in current department or agency	51	37	6	3	3	87	6	335
2014	3 to 10 years in current department or agency	42	42	8	5	4	83	9	1417
2014	11 to 20 years in current department or agency	48	37	6	6	3	86	8	976
2014	More than 20 years in current department or agency	54	37	3	4	2	91	6	300

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	53	36	4	5	1	1	0	90	6	641
2017	3 to 10 years in current department or agency	46	36	9	6	2	0	0	83	9	1075
2017	11 to 20 years in current department or agency	40	42	8	7	2	0	0	83	9	1027
2017	More than 20 years in current department or agency	45	37	9	6	2	1	0	82	9	337
2014	Less than 3 years in current department or agency	48	33	9	6	3	1	1	82	9	335
2014	3 to 10 years in current department or agency	38	38	13	7	3	0	0	77	10	1418
2014	11 to 20 years in current department or agency	36	41	10	10	3	0	0	78	12	975
2014	More than 20 years in current department or agency	42	39	9	8	1	0	1	82	9	300

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	51	29	9	7	3	0	0	81	10	643
2017	3 to 10 years in current department or agency	37	36	9	11	6	0	0	74	17	1077
2017	11 to 20 years in current department or agency	32	36	10	12	9	0	0	68	21	1027
2017	More than 20 years in current department or agency	35	35	11	8	9	0	0	71	17	339
2014	Less than 3 years in current department or agency	44	33	7	7	5	1	2	80	13	335
2014	3 to 10 years in current department or agency	34	37	12	11	6	0	0	71	17	1418
2014	11 to 20 years in current department or agency	29	37	11	13	9	1	0	66	22	976
2014	More than 20 years in current department or agency	31	38	11	12	8	0	0	69	20	299

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	25	14	12	10	17	6	15	50	34	642
2017	3 to 10 years in current department or agency	19	17	11	13	28	1	12	41	47	1077
2017	11 to 20 years in current department or agency	13	11	8	15	32	1	19	30	59	1028
2017	More than 20 years in current department or agency	12	10	7	14	31	0	25	30	60	337
2014	Less than 3 years in current department or agency	22	17	11	7	20	4	20	50	35	335
2014	3 to 10 years in current department or agency	16	18	11	15	26	1	13	39	49	1414
2014	11 to 20 years in current department or agency	11	15	9	16	31	1	16	32	57	976
2014	More than 20 years in current department or agency	14	11	7	17	30	2	19	32	59	300

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	41	42	8	5	3	83	8	642
2017	3 to 10 years in current department or agency	32	46	11	7	4	78	11	1078
2017	11 to 20 years in current department or agency	30	46	10	9	4	77	13	1026
2017	More than 20 years in current department or agency	39	42	7	8	3	82	12	340
2014	Less than 3 years in current department or agency	36	47	9	4	4	83	8	335
2014	3 to 10 years in current department or agency	27	47	12	10	5	74	14	1417
2014	11 to 20 years in current department or agency	26	50	11	10	4	75	14	975
2014	More than 20 years in current department or agency	37	45	8	7	3	82	10	299

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	39	38	10	8	3	1	78	12	641
2017	3 to 10 years in current department or agency	22	39	14	14	11	0	61	25	1077
2017	11 to 20 years in current department or agency	19	34	13	18	16	0	53	33	1026
2017	More than 20 years in current department or agency	21	37	14	16	12	0	58	28	340
2014	Less than 3 years in current department or agency	31	42	12	10	5	0	74	14	335
2014	3 to 10 years in current department or agency	19	37	17	16	12	0	55	28	1415
2014	11 to 20 years in current department or agency	18	35	15	19	13	0	53	32	975
2014	More than 20 years in current department or agency	23	37	11	16	13	0	61	28	299

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	38	42	9	8	3	80	11	642
2017	3 to 10 years in current department or agency	27	47	12	10	4	74	14	1078
2017	11 to 20 years in current department or agency	25	45	15	11	4	70	15	1027
2017	More than 20 years in current department or agency	28	47	12	9	4	75	13	340

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	47	40	7	4	2	1	87	6	640
2017	3 to 10 years in current department or agency	37	43	11	6	3	1	80	9	1079
2017	11 to 20 years in current department or agency	32	41	13	8	5	1	74	13	1025
2017	More than 20 years in current department or agency	38	38	13	6	4	1	77	11	339
2014	Less than 3 years in current department or agency	48	37	7	5	2	1	86	7	334
2014	3 to 10 years in current department or agency	29	44	15	8	3	1	73	12	1417
2014	11 to 20 years in current department or agency	31	40	16	8	4	1	71	12	974
2014	More than 20 years in current department or agency	36	39	11	9	4	0	76	13	300

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	40	41	10	6	3	81	9	642
2017	3 to 10 years in current department or agency	26	39	12	13	11	64	24	1075
2017	11 to 20 years in current department or agency	20	37	14	15	13	57	29	1025
2017	More than 20 years in current department or agency	27	38	13	11	11	65	22	339

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	54	34	7	3	2	88	5	640
2017	3 to 10 years in current department or agency	51	36	7	3	1	88	5	1075
2017	11 to 20 years in current department or agency	49	39	8	3	1	88	4	1026
2017	More than 20 years in current department or agency	59	30	6	4	1	89	5	337
2014	Less than 3 years in current department or agency	61	29	6	2	2	90	4	335
2014	3 to 10 years in current department or agency	55	35	8	2	1	89	3	1419
2014	11 to 20 years in current department or agency	57	31	8	3	1	88	4	975
2014	More than 20 years in current department or agency	61	30	6	1	1	92	2	300

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	34	39	13	9	3	1	0	74	13	639
2017	3 to 10 years in current department or agency	24	40	14	14	8	0	0	64	22	1075
2017	11 to 20 years in current department or agency	20	41	13	16	10	0	0	61	26	1022
2017	More than 20 years in current department or agency	27	40	10	13	10	0	0	66	23	338
2014	Less than 3 years in current department or agency	28	41	13	10	6	0	1	70	16	335
2014	3 to 10 years in current department or agency	15	39	15	20	11	0	0	54	31	1417
2014	11 to 20 years in current department or agency	14	39	13	19	14	0	0	53	33	976
2014	More than 20 years in current department or agency	19	44	10	15	13	0	0	62	28	300

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	41	35	12	7	3	77	10	639
2017	3 to 10 years in current department or agency	30	36	16	12	6	66	18	1073
2017	11 to 20 years in current department or agency	25	37	18	13	7	61	20	1025
2017	More than 20 years in current department or agency	27	40	16	9	7	68	16	336
2014	Less than 3 years in current department or agency	37	37	13	7	5	75	12	335
2014	3 to 10 years in current department or agency	22	38	16	15	7	61	22	1418
2014	11 to 20 years in current department or agency	20	36	17	15	12	56	27	975
2014	More than 20 years in current department or agency	25	38	16	12	10	62	21	300

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	42	37	11	8	1	1	79	9	641
2017	3 to 10 years in current department or agency	27	40	15	11	6	0	67	18	1071
2017	11 to 20 years in current department or agency	23	38	14	15	10	0	61	25	1026
2017	More than 20 years in current department or agency	27	42	13	11	6	0	69	18	338
2014	Less than 3 years in current department or agency	42	37	10	6	4	1	79	10	335
2014	3 to 10 years in current department or agency	22	40	18	14	7	0	62	20	1416
2014	11 to 20 years in current department or agency	21	39	15	15	10	0	60	25	976
2014	More than 20 years in current department or agency	28	39	11	14	8	0	67	22	300

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	48	37	8	4	2	85	7	639
2017	3 to 10 years in current department or agency	38	42	11	6	4	80	10	1074
2017	11 to 20 years in current department or agency	34	43	12	8	3	77	11	1022
2017	More than 20 years in current department or agency	41	41	6	9	3	82	12	337
2014	Less than 3 years in current department or agency	48	36	9	2	3	85	6	335
2014	3 to 10 years in current department or agency	34	43	13	7	3	77	10	1418
2014	11 to 20 years in current department or agency	34	42	11	8	4	77	12	974
2014	More than 20 years in current department or agency	39	43	9	5	2	83	8	299

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	41	38	13	5	3	0	80	8	643
2017	3 to 10 years in current department or agency	24	39	20	11	5	1	64	16	1080
2017	11 to 20 years in current department or agency	22	32	23	14	9	1	54	23	1029
2017	More than 20 years in current department or agency	17	38	22	13	9	1	55	22	338
2014	Less than 3 years in current department or agency	36	38	16	6	5	0	74	11	335
2014	3 to 10 years in current department or agency	25	36	22	10	6	0	62	16	1418
2014	11 to 20 years in current department or agency	20	34	25	11	9	0	55	20	975
2014	More than 20 years in current department or agency	18	33	22	16	10	1	52	26	300

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	5	16	38	23	13	2	4	38	22	638
2017	3 to 10 years in current department or agency	8	21	38	20	8	2	2	29	30	1074
2017	11 to 20 years in current department or agency	10	26	39	15	6	1	2	22	38	1024
2017	More than 20 years in current department or agency	9	22	41	18	6	1	3	25	33	336
2014	Less than 3 years in current department or agency	4	19	35	21	14	3	5	38	25	334
2014	3 to 10 years in current department or agency	8	25	38	20	6	1	3	27	34	1416
2014	11 to 20 years in current department or agency	10	28	39	16	5	0	2	22	39	973
2014	More than 20 years in current department or agency	10	29	40	14	5	0	3	19	40	299

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	3	9	20	27	28	7	5	63	14	635
2017	3 to 10 years in current department or agency	8	15	29	27	15	3	4	45	24	1071
2017	11 to 20 years in current department or agency	9	16	30	27	12	3	3	41	27	1022
2017	More than 20 years in current department or agency	7	18	30	24	12	4	4	39	28	339
2014	Less than 3 years in current department or agency	4	11	25	28	23	5	5	56	17	334
2014	3 to 10 years in current department or agency	9	19	30	25	12	2	3	39	29	1414
2014	11 to 20 years in current department or agency	9	19	35	23	9	2	2	34	30	972
2014	More than 20 years in current department or agency	8	18	32	25	9	3	4	37	28	299

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	9	16	29	21	16	5	5	41	27	637
2017	3 to 10 years in current department or agency	17	21	33	18	7	1	2	26	39	1076
2017	11 to 20 years in current department or agency	19	24	33	14	5	1	3	20	46	1023
2017	More than 20 years in current department or agency	17	23	32	15	8	1	3	25	42	337
2014	Less than 3 years in current department or agency	14	15	28	20	13	5	6	37	32	334
2014	3 to 10 years in current department or agency	20	25	30	16	5	1	2	22	47	1414
2014	11 to 20 years in current department or agency	20	28	32	13	4	1	2	17	50	975
2014	More than 20 years in current department or agency	21	24	29	16	7	1	3	24	47	300

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	3	13	29	28	22	1	4	52	17	636
2017	3 to 10 years in current department or agency	9	20	38	25	7	1	1	33	29	1073
2017	11 to 20 years in current department or agency	12	24	39	17	5	0	3	23	37	1019
2017	More than 20 years in current department or agency	8	29	42	15	5	1	2	20	37	336
2014	Less than 3 years in current department or agency	6	11	31	28	20	2	4	50	17	330
2014	3 to 10 years in current department or agency	10	19	38	25	7	0	2	33	29	1406
2014	11 to 20 years in current department or agency	10	26	43	15	4	0	1	19	37	968
2014	More than 20 years in current department or agency	13	23	44	15	4	0	2	19	37	299

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	8	15	25	21	22	4	5	47	25	633
2017	3 to 10 years in current department or agency	19	27	30	15	7	1	2	22	47	1072
2017	11 to 20 years in current department or agency	23	31	26	12	5	0	2	17	56	1022
2017	More than 20 years in current department or agency	18	28	31	14	7	0	2	21	48	337
2014	Less than 3 years in current department or agency	12	18	26	19	16	3	6	39	33	334
2014	3 to 10 years in current department or agency	23	29	27	13	5	1	2	19	53	1412
2014	11 to 20 years in current department or agency	27	33	28	9	3	0	1	12	60	974
2014	More than 20 years in current department or agency	26	33	26	10	4	0	2	14	60	299

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	6	15	21	20	21	10	8	50	25	638
2017	3 to 10 years in current department or agency	11	19	31	22	12	1	3	36	32	1076
2017	11 to 20 years in current department or agency	11	21	29	25	10	1	3	36	34	1022
2017	More than 20 years in current department or agency	9	20	31	21	12	1	5	36	31	338
2014	Less than 3 years in current department or agency	7	13	21	21	22	10	6	51	23	332
2014	3 to 10 years in current department or agency	10	16	31	26	11	1	4	39	28	1411
2014	11 to 20 years in current department or agency	9	16	34	27	10	1	3	38	26	972
2014	More than 20 years in current department or agency	8	14	37	26	9	2	4	37	23	300

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	7	17	32	15	18	6	5	37	27	637
2017	3 to 10 years in current department or agency	15	22	34	17	7	3	2	25	39	1076
2017	11 to 20 years in current department or agency	19	29	32	11	5	3	3	16	50	1022
2017	More than 20 years in current department or agency	23	25	31	13	5	1	2	18	50	336
2014	Less than 3 years in current department or agency	13	16	29	19	13	5	5	35	33	334
2014	3 to 10 years in current department or agency	18	25	32	14	5	3	3	21	45	1416
2014	11 to 20 years in current department or agency	23	27	32	10	4	2	2	14	53	971
2014	More than 20 years in current department or agency	21	26	34	10	5	1	3	16	48	298

Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	71	17	5	5	1	2	89	6	642
2017	3 to 10 years in current department or agency	68	17	5	5	2	2	87	8	1078
2017	11 to 20 years in current department or agency	67	19	5	4	3	3	88	7	1028
2017	More than 20 years in current department or agency	64	20	6	6	2	2	86	8	339
2014	Less than 3 years in current department or agency	69	18	5	3	2	4	90	5	334
2014	3 to 10 years in current department or agency	71	16	4	4	3	2	89	7	1417
2014	11 to 20 years in current department or agency	70	16	5	4	2	3	89	6	975
2014	More than 20 years in current department or agency	73	18	2	4	2	2	93	6	300

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	30	23	14	8	5	11	8	66	16	640
2017	3 to 10 years in current department or agency	22	26	18	14	10	6	3	53	27	1078
2017	11 to 20 years in current department or agency	18	30	18	12	11	6	4	54	26	1028
2017	More than 20 years in current department or agency	20	34	14	16	9	6	1	59	26	340
2014	Less than 3 years in current department or agency	36	25	12	8	5	9	5	72	15	335
2014	3 to 10 years in current department or agency	26	28	17	12	8	5	3	59	23	1419
2014	11 to 20 years in current department or agency	25	29	15	13	9	6	3	59	24	976
2014	More than 20 years in current department or agency	28	32	17	9	5	6	3	66	15	300

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	48	29	9	8	3	3	79	11	642
2017	3 to 10 years in current department or agency	32	32	14	12	9	1	65	21	1076
2017	11 to 20 years in current department or agency	30	34	11	12	11	2	65	23	1030
2017	More than 20 years in current department or agency	31	35	11	13	7	3	68	20	340
2014	Less than 3 years in current department or agency	51	26	10	7	5	1	78	12	335
2014	3 to 10 years in current department or agency	36	31	10	12	8	2	68	21	1419
2014	11 to 20 years in current department or agency	34	33	10	12	8	2	69	21	975
2014	More than 20 years in current department or agency	43	36	9	7	5	0	79	12	300

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	43	32	10	7	3	4	0	79	11	640
2017	3 to 10 years in current department or agency	27	35	15	15	6	1	0	63	22	1077
2017	11 to 20 years in current department or agency	22	39	15	14	7	2	0	63	22	1028
2017	More than 20 years in current department or agency	26	39	14	13	6	2	0	66	19	340
2014	Less than 3 years in current department or agency	41	39	9	6	2	4	0	82	9	335
2014	3 to 10 years in current department or agency	26	42	13	12	5	1	0	69	17	1418
2014	11 to 20 years in current department or agency	26	43	12	13	4	1	1	70	17	976
2014	More than 20 years in current department or agency	34	42	11	10	2	1	0	76	13	300

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	33	23	12	8	3	21	1	71	14	642
2017	3 to 10 years in current department or agency	21	27	16	15	11	9	1	53	29	1078
2017	11 to 20 years in current department or agency	19	26	14	17	15	9	0	50	35	1027
2017	More than 20 years in current department or agency	21	26	14	17	12	10	0	52	32	336
2014	Less than 3 years in current department or agency	33	26	11	5	5	20	1	74	12	335
2014	3 to 10 years in current department or agency	23	26	16	14	9	11	1	55	26	1418
2014	11 to 20 years in current department or agency	25	26	14	13	10	11	1	58	26	976
2014	More than 20 years in current department or agency	34	24	11	14	7	9	1	64	23	300

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	15	18	14	13	6	32	2	51	28	642
2017	3 to 10 years in current department or agency	7	17	16	23	16	19	2	31	49	1078
2017	11 to 20 years in current department or agency	7	18	16	22	17	17	2	31	49	1028
2017	More than 20 years in current department or agency	9	20	18	22	15	15	1	34	44	337
2014	Less than 3 years in current department or agency	17	19	12	11	6	32	3	55	27	335
2014	3 to 10 years in current department or agency	8	16	19	20	14	20	2	31	44	1419
2014	11 to 20 years in current department or agency	7	21	15	24	17	15	1	33	49	975
2014	More than 20 years in current department or agency	8	30	16	19	12	13	2	44	37	300

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	57	29	6	6	1	0	87	8	641
2017	3 to 10 years in current department or agency	40	40	8	9	4	0	80	12	1077
2017	11 to 20 years in current department or agency	36	43	8	8	4	1	80	12	1025
2017	More than 20 years in current department or agency	39	44	7	7	3	1	83	10	336
2014	Less than 3 years in current department or agency	53	33	7	4	2	0	87	7	335
2014	3 to 10 years in current department or agency	41	38	10	8	3	0	79	11	1419
2014	11 to 20 years in current department or agency	36	47	6	7	3	0	83	10	976
2014	More than 20 years in current department or agency	45	42	7	4	2	0	87	6	300

Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	43	36	11	6	3	1	0	80	9	642
2017	3 to 10 years in current department or agency	37	35	12	10	6	0	0	72	16	1079
2017	11 to 20 years in current department or agency	31	38	13	10	8	0	0	69	18	1026
2017	More than 20 years in current department or agency	29	43	10	11	6	0	0	73	17	338
2014	Less than 3 years in current department or agency	43	37	8	5	5	0	1	81	10	335
2014	3 to 10 years in current department or agency	35	35	12	11	5	0	0	71	17	1418
2014	11 to 20 years in current department or agency	34	37	13	9	6	0	0	72	15	977
2014	More than 20 years in current department or agency	32	42	10	11	5	1	0	74	16	300

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	57	27	8	3	2	4	0	87	5	643
2017	3 to 10 years in current department or agency	46	28	12	7	4	2	1	76	11	1079
2017	11 to 20 years in current department or agency	40	33	13	6	6	2	1	74	13	1027
2017	More than 20 years in current department or agency	39	32	12	6	5	5	0	75	12	340
2014	Less than 3 years in current department or agency	55	28	6	3	3	2	2	87	7	335
2014	3 to 10 years in current department or agency	45	27	14	7	5	2	1	74	12	1415
2014	11 to 20 years in current department or agency	42	29	13	8	5	3	1	73	14	977
2014	More than 20 years in current department or agency	46	30	10	8	4	3	1	78	12	300

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	51	30	8	7	2	1	0	82	9	642
2017	3 to 10 years in current department or agency	41	33	12	9	5	0	0	74	14	1080
2017	11 to 20 years in current department or agency	35	35	12	9	8	1	0	71	17	1026
2017	More than 20 years in current department or agency	37	33	10	11	6	2	0	72	18	339
2014	Less than 3 years in current department or agency	50	30	9	5	4	1	1	81	10	335
2014	3 to 10 years in current department or agency	39	33	12	11	5	1	0	72	15	1417
2014	11 to 20 years in current department or agency	39	34	10	10	6	1	0	74	16	976
2014	More than 20 years in current department or agency	40	36	8	11	4	1	0	77	15	298

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	84	9	2	2	2	0	1	94	4	643
2017	3 to 10 years in current department or agency	81	11	3	1	1	0	2	94	3	1078
2017	11 to 20 years in current department or agency	79	13	3	1	2	0	2	93	3	1021
2017	More than 20 years in current department or agency	82	10	2	3	1	1	2	94	4	338
2014	Less than 3 years in current department or agency	81	11	2	1	1	0	3	96	2	335
2014	3 to 10 years in current department or agency	81	10	2	2	2	0	2	93	4	1417
2014	11 to 20 years in current department or agency	79	12	3	2	1	0	3	93	3	977
2014	More than 20 years in current department or agency	79	14	2	1	2	0	2	95	3	300

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	51	20	5	8	4	8	4	81	13	639
2017	3 to 10 years in current department or agency	51	26	6	7	5	3	3	81	12	1080
2017	11 to 20 years in current department or agency	50	28	6	6	4	3	2	82	11	1025
2017	More than 20 years in current department or agency	47	27	8	4	4	4	6	83	9	340
2014	Less than 3 years in current department or agency	54	19	6	5	6	6	5	82	12	335
2014	3 to 10 years in current department or agency	49	27	8	5	5	3	4	81	10	1418
2014	11 to 20 years in current department or agency	52	24	7	5	5	3	3	81	12	976
2014	More than 20 years in current department or agency	48	25	8	5	2	5	8	83	8	300

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	61	24	7	5	2	1	86	7	638
2017	3 to 10 years in current department or agency	52	28	7	7	4	0	81	12	1077
2017	11 to 20 years in current department or agency	47	29	8	7	7	1	77	15	1024
2017	More than 20 years in current department or agency	48	31	8	6	5	1	81	11	340

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	63	23	9	2	2	1	87	4	640
2017	3 to 10 years in current department or agency	56	24	9	5	5	1	81	10	1078
2017	11 to 20 years in current department or agency	48	26	12	7	6	2	76	12	1025
2017	More than 20 years in current department or agency	49	28	9	5	7	3	79	12	340

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	60	25	9	4	2	0	0	85	6	640
2017	3 to 10 years in current department or agency	49	26	11	7	6	0	0	76	13	1074
2017	11 to 20 years in current department or agency	43	32	11	8	7	0	0	75	14	1021
2017	More than 20 years in current department or agency	46	27	11	9	5	1	0	74	14	337
2014	Less than 3 years in current department or agency	58	27	6	3	4	0	1	86	8	335
2014	3 to 10 years in current department or agency	45	29	11	9	5	1	0	75	14	1417
2014	11 to 20 years in current department or agency	46	29	10	9	5	0	0	76	14	976
2014	More than 20 years in current department or agency	49	29	9	7	5	1	0	79	12	298

Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	34	31	14	7	0	3	12	76	8	76
2017	3 to 10 years in current department or agency	23	34	14	11	5	4	10	66	18	136
2017	11 to 20 years in current department or agency	25	42	10	12	3	4	4	73	16	197
2017	More than 20 years in current department or agency	29	36	10	12	6	3	4	70	19	103
2014	Less than 3 years in current department or agency	27	25	11	7	0	11	19	74	10	44
2014	3 to 10 years in current department or agency	28	38	14	10	3	3	4	71	14	157
2014	11 to 20 years in current department or agency	23	37	16	13	5	1	4	64	19	228
2014	More than 20 years in current department or agency	25	36	12	9	10	3	4	65	21	109

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	48	26	9	3	2	11	0	84	6	643
2017	3 to 10 years in current department or agency	27	34	16	8	6	9	0	67	15	1077
2017	11 to 20 years in current department or agency	24	31	18	10	8	10	0	61	20	1026
2017	More than 20 years in current department or agency	21	32	20	10	7	9	0	59	19	339
2014	Less than 3 years in current department or agency	45	27	10	4	2	11	1	81	7	335
2014	3 to 10 years in current department or agency	24	34	17	9	5	10	0	65	15	1418
2014	11 to 20 years in current department or agency	23	32	19	10	6	10	0	61	17	974
2014	More than 20 years in current department or agency	21	38	16	10	6	8	0	64	18	300

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	47	28	11	5	3	6	80	9	642
2017	3 to 10 years in current department or agency	20	34	19	14	10	2	56	25	1078
2017	11 to 20 years in current department or agency	17	32	19	16	15	2	50	31	1029
2017	More than 20 years in current department or agency	16	30	17	21	13	3	48	35	340
2014	Less than 3 years in current department or agency	41	31	13	7	4	4	75	11	335
2014	3 to 10 years in current department or agency	18	33	21	15	10	2	53	26	1419
2014	11 to 20 years in current department or agency	14	31	20	21	12	2	46	34	974
2014	More than 20 years in current department or agency	14	38	16	16	15	1	52	32	300

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	33	29	15	7	4	13	71	12	641
2017	3 to 10 years in current department or agency	13	31	20	17	12	6	47	31	1075
2017	11 to 20 years in current department or agency	10	26	22	21	14	6	39	37	1027
2017	More than 20 years in current department or agency	9	29	20	22	13	6	41	37	340
2014	Less than 3 years in current department or agency	29	31	15	9	6	10	66	17	335
2014	3 to 10 years in current department or agency	12	27	21	20	12	7	42	34	1416
2014	11 to 20 years in current department or agency	9	25	24	24	13	5	36	39	974
2014	More than 20 years in current department or agency	8	31	23	18	16	5	40	36	299

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	37	27	14	6	6	9	70	14	640
2017	3 to 10 years in current department or agency	17	27	19	15	14	7	48	32	1079
2017	11 to 20 years in current department or agency	14	27	19	17	17	6	43	36	1027
2017	More than 20 years in current department or agency	15	28	17	15	20	6	45	37	339
2014	Less than 3 years in current department or agency	29	27	12	12	7	12	64	22	334
2014	3 to 10 years in current department or agency	15	23	19	21	15	7	41	39	1417
2014	11 to 20 years in current department or agency	11	24	20	20	17	7	38	40	975
2014	More than 20 years in current department or agency	16	27	17	18	16	6	46	36	300

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	32	33	14	9	5	8	0	70	15	640
2017	3 to 10 years in current department or agency	14	28	21	21	13	3	0	44	35	1077
2017	11 to 20 years in current department or agency	10	29	20	23	16	3	0	40	40	1023
2017	More than 20 years in current department or agency	11	31	18	23	14	3	0	43	38	338
2014	Less than 3 years in current department or agency	29	32	13	13	7	5	1	64	21	335
2014	3 to 10 years in current department or agency	12	28	20	22	15	3	0	41	38	1418
2014	11 to 20 years in current department or agency	8	27	19	26	16	3	0	37	44	974
2014	More than 20 years in current department or agency	9	30	22	19	18	2	0	40	37	300

Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	38	41	11	6	2	2	80	8	639
2017	3 to 10 years in current department or agency	21	42	19	13	4	1	63	17	1076
2017	11 to 20 years in current department or agency	17	42	18	15	7	1	60	22	1023
2017	More than 20 years in current department or agency	17	40	21	14	5	2	59	20	340
2014	Less than 3 years in current department or agency	31	39	17	6	3	3	72	10	335
2014	3 to 10 years in current department or agency	16	41	21	13	6	2	58	20	1418
2014	11 to 20 years in current department or agency	12	37	23	17	9	3	50	26	975
2014	More than 20 years in current department or agency	17	35	21	16	10	2	53	26	300

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	50	34	9	2	1	5	0	87	4	639
2017	3 to 10 years in current department or agency	40	41	12	2	1	4	0	84	3	1072
2017	11 to 20 years in current department or agency	38	43	10	3	2	3	0	84	5	1022
2017	More than 20 years in current department or agency	41	38	12	2	2	4	0	83	4	337
2014	Less than 3 years in current department or agency	50	30	10	2	1	7	1	87	3	335
2014	3 to 10 years in current department or agency	39	39	12	4	1	5	1	82	6	1419
2014	11 to 20 years in current department or agency	42	39	10	4	2	4	0	84	5	976
2014	More than 20 years in current department or agency	46	33	11	4	1	4	0	83	5	300

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	43	29	8	8	4	7	2	79	12	638
2017	3 to 10 years in current department or agency	36	38	11	8	3	2	1	77	11	1072
2017	11 to 20 years in current department or agency	34	39	11	9	5	2	0	75	14	1025
2017	More than 20 years in current department or agency	38	35	11	6	4	5	1	77	11	339
2014	Less than 3 years in current department or agency	48	29	8	7	4	3	1	80	12	335
2014	3 to 10 years in current department or agency	39	38	10	7	3	2	0	79	11	1418
2014	11 to 20 years in current department or agency	38	34	11	8	5	4	0	76	13	976
2014	More than 20 years in current department or agency	40	37	8	9	4	2	1	79	13	300

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	29	29	17	10	4	9	1	64	16	639
2017	3 to 10 years in current department or agency	27	34	19	11	5	3	1	64	16	1074
2017	11 to 20 years in current department or agency	27	35	18	12	6	2	0	63	18	1028
2017	More than 20 years in current department or agency	27	35	19	10	4	6	1	65	14	340
2014	Less than 3 years in current department or agency	28	32	16	8	6	7	3	67	15	334
2014	3 to 10 years in current department or agency	26	36	19	9	5	5	1	66	14	1418
2014	11 to 20 years in current department or agency	31	33	16	10	6	4	1	67	17	974
2014	More than 20 years in current department or agency	32	35	14	10	5	4	0	70	15	300

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	23	16	17	10	8	22	5	53	24	640
2017	3 to 10 years in current department or agency	12	19	17	18	19	13	3	36	43	1075
2017	11 to 20 years in current department or agency	10	16	18	18	24	10	3	31	48	1026
2017	More than 20 years in current department or agency	10	17	20	18	20	10	5	32	45	338
2014	Less than 3 years in current department or agency	18	19	16	11	10	18	8	49	29	335
2014	3 to 10 years in current department or agency	11	18	19	18	19	13	2	34	43	1416
2014	11 to 20 years in current department or agency	11	17	18	18	22	12	2	32	47	976
2014	More than 20 years in current department or agency	14	22	13	17	17	12	5	44	40	300

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	66	17	6	4	2	1	4	88	6	642
2017	3 to 10 years in current department or agency	60	23	7	5	2	1	2	86	7	1078
2017	11 to 20 years in current department or agency	57	22	8	7	2	1	3	82	9	1027
2017	More than 20 years in current department or agency	56	23	7	6	3	1	4	83	10	339
2014	Less than 3 years in current department or agency	62	18	5	3	2	4	6	89	5	335
2014	3 to 10 years in current department or agency	59	23	7	4	3	1	3	85	7	1417
2014	11 to 20 years in current department or agency	56	24	8	5	3	1	4	83	8	976
2014	More than 20 years in current department or agency	55	27	5	6	2	1	2	86	9	299

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	73	18	3	2	0	3	1	95	2	641
2017	3 to 10 years in current department or agency	68	22	4	2	1	1	2	93	3	1079
2017	11 to 20 years in current department or agency	64	24	5	3	1	1	2	91	4	1022
2017	More than 20 years in current department or agency	67	23	4	1	1	2	1	93	3	339
2014	Less than 3 years in current department or agency	69	15	3	0	2	4	5	94	3	335
2014	3 to 10 years in current department or agency	66	22	4	3	1	2	2	91	4	1419
2014	11 to 20 years in current department or agency	63	25	5	2	1	2	2	92	3	976
2014	More than 20 years in current department or agency	63	26	3	1	1	3	3	95	2	300

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	37	35	8	8	5	7	0	78	13	641
2017	3 to 10 years in current department or agency	21	33	16	16	12	1	0	55	29	1071
2017	11 to 20 years in current department or agency	15	33	18	19	14	1	0	48	34	1027
2017	More than 20 years in current department or agency	17	39	13	17	12	2	0	57	30	336
2014	Less than 3 years in current department or agency	30	30	13	10	6	9	1	67	18	332
2014	3 to 10 years in current department or agency	18	32	16	18	16	1	0	50	34	1418
2014	11 to 20 years in current department or agency	12	32	16	21	17	2	0	45	39	975
2014	More than 20 years in current department or agency	18	36	13	15	16	1	1	55	32	300

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	26	30	14	13	8	9	2	62	23	643
2017	3 to 10 years in current department or agency	15	23	13	21	26	1	1	38	48	1079
2017	11 to 20 years in current department or agency	9	18	11	22	38	1	1	28	61	1028
2017	More than 20 years in current department or agency	12	18	12	18	34	2	4	31	55	340
2014	Less than 3 years in current department or agency	17	26	11	17	16	6	6	50	38	335
2014	3 to 10 years in current department or agency	9	16	11	23	38	2	1	26	63	1418
2014	11 to 20 years in current department or agency	7	15	11	22	41	2	1	22	66	976
2014	More than 20 years in current department or agency	9	19	10	20	36	4	1	30	59	300

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	28	37	17	6	3	9	1	72	10	640
2017	3 to 10 years in current department or agency	15	34	25	13	8	4	0	52	22	1078
2017	11 to 20 years in current department or agency	12	33	23	17	10	4	0	47	28	1026
2017	More than 20 years in current department or agency	15	33	22	13	8	8	0	53	23	339

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	47	31	12	3	1	6	0	84	4	643
2017	3 to 10 years in current department or agency	33	38	16	6	3	4	1	74	9	1077
2017	11 to 20 years in current department or agency	30	39	16	5	5	4	0	72	11	1024
2017	More than 20 years in current department or agency	33	42	14	4	4	4	0	78	8	340
2014	Less than 3 years in current department or agency	49	31	11	1	1	7	0	87	2	335
2014	3 to 10 years in current department or agency	37	36	15	5	3	5	0	76	8	1415
2014	11 to 20 years in current department or agency	33	40	14	4	4	5	0	77	9	976
2014	More than 20 years in current department or agency	37	41	11	2	2	6	1	84	5	300

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	48	35	8	4	1	3	86	5	642
2017	3 to 10 years in current department or agency	32	40	15	7	3	3	74	11	1076
2017	11 to 20 years in current department or agency	25	42	16	9	6	2	68	15	1025
2017	More than 20 years in current department or agency	28	41	15	8	3	5	73	12	336
2014	Less than 3 years in current department or agency	52	33	8	3	2	2	87	5	335
2014	3 to 10 years in current department or agency	36	38	14	7	3	3	76	10	1417
2014	11 to 20 years in current department or agency	31	39	16	7	4	3	72	12	976
2014	More than 20 years in current department or agency	35	40	12	7	3	3	77	10	300

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	61	30	6	2	0	0	92	2	641
2017	3 to 10 years in current department or agency	39	39	10	7	4	0	79	11	1075
2017	11 to 20 years in current department or agency	30	43	12	8	6	0	73	15	1027
2017	More than 20 years in current department or agency	36	36	14	8	6	0	72	14	340
2014	Less than 3 years in current department or agency	66	24	6	3	1	0	89	4	335
2014	3 to 10 years in current department or agency	38	40	12	6	3	0	78	9	1419
2014	11 to 20 years in current department or agency	33	40	12	9	5	0	74	15	972
2014	More than 20 years in current department or agency	35	39	9	10	6	1	74	16	299

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	51	32	10	4	2	1	84	6	641
2017	3 to 10 years in current department or agency	29	34	19	12	6	0	63	18	1077
2017	11 to 20 years in current department or agency	22	34	20	13	9	1	57	22	1027
2017	More than 20 years in current department or agency	25	35	18	12	9	1	61	21	339
2014	Less than 3 years in current department or agency	43	36	9	8	4	1	79	11	335
2014	3 to 10 years in current department or agency	22	37	19	14	7	1	59	21	1419
2014	11 to 20 years in current department or agency	17	35	21	16	10	1	53	26	974
2014	More than 20 years in current department or agency	20	40	16	12	11	2	60	23	300

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	49	35	9	5	2	0	84	7	643
2017	3 to 10 years in current department or agency	29	38	15	13	5	0	66	18	1078
2017	11 to 20 years in current department or agency	22	37	18	15	8	0	59	23	1024
2017	More than 20 years in current department or agency	24	38	13	15	10	0	63	25	340
2014	Less than 3 years in current department or agency	43	36	10	6	3	1	80	10	335
2014	3 to 10 years in current department or agency	21	38	20	14	7	0	59	21	1419
2014	11 to 20 years in current department or agency	17	37	19	16	11	0	54	27	974
2014	More than 20 years in current department or agency	19	42	15	13	10	1	62	23	300

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	39	24	15	9	5	8	0	69	15	641
2017	3 to 10 years in current department or agency	26	25	21	13	10	4	1	54	24	1077
2017	11 to 20 years in current department or agency	23	26	19	15	10	6	2	53	27	1026
2017	More than 20 years in current department or agency	27	30	14	10	10	6	3	63	22	340
2014	Less than 3 years in current department or agency	34	26	19	9	7	3	2	62	17	335
2014	3 to 10 years in current department or agency	24	26	18	15	11	5	1	53	27	1419
2014	11 to 20 years in current department or agency	24	26	19	13	10	6	1	54	25	976
2014	More than 20 years in current department or agency	28	29	11	10	9	9	4	66	22	300

Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Less than 3 years in current department or agency	26	38	36	642
2017	3 to 10 years in current department or agency	24	37	39	1078
2017	11 to 20 years in current department or agency	20	41	38	1028
2017	More than 20 years in current department or agency	28	42	30	340
2014	Less than 3 years in current department or agency	27	35	37	335
2014	3 to 10 years in current department or agency	25	36	39	1419
2014	11 to 20 years in current department or agency	19	44	37	977
2014	More than 20 years in current department or agency	17	48	35	298

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Less than 3 years in current department or agency	2	23	39	5	23	6	171
2017	3 to 10 years in current department or agency	6	29	49	11	1	4	259
2017	11 to 20 years in current department or agency	15	30	29	18	2	5	211
2017	More than 20 years in current department or agency	61	11	6	15	1	7	93
2014	Less than 3 years in current department or agency	6	20	40	10	9999	24	96
2014	3 to 10 years in current department or agency	6	33	38	14	9999	9	366
2014	11 to 20 years in current department or agency	17	36	23	15	9999	10	187
2014	More than 20 years in current department or agency	64	15	4	10	9999	7	51

Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in current department or agency	14	86	643
2017	3 to 10 years in current department or agency	18	82	1080
2017	11 to 20 years in current department or agency	19	81	1027
2017	More than 20 years in current department or agency	18	82	337
2014	Less than 3 years in current department or agency	13	87	334
2014	3 to 10 years in current department or agency	16	84	1415
2014	11 to 20 years in current department or agency	15	85	975
2014	More than 20 years in current department or agency	12	88	299

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	63	92
2017	3 to 10 years in current department or agency	50	199
2017	11 to 20 years in current department or agency	44	196
2017	More than 20 years in current department or agency	37	61
2014	Less than 3 years in current department or agency	57	43
2014	3 to 10 years in current department or agency	51	231
2014	11 to 20 years in current department or agency	55	143
2014	More than 20 years in current department or agency	34	35

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	55	92
2017	3 to 10 years in current department or agency	64	199
2017	11 to 20 years in current department or agency	61	196
2017	More than 20 years in current department or agency	66	61
2014	Less than 3 years in current department or agency	69	43
2014	3 to 10 years in current department or agency	58	231
2014	11 to 20 years in current department or agency	58	143
2014	More than 20 years in current department or agency	66	35

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	6	199
2017	11 to 20 years in current department or agency	8	196
2014	3 to 10 years in current department or agency	4	231
2014	11 to 20 years in current department or agency	7	143
2014	More than 20 years in current department or agency	13	35

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Less than 3 years in current department or agency	92
2017	3 to 10 years in current department or agency	199
2017	11 to 20 years in current department or agency	196
2017	More than 20 years in current department or agency	61
2014	Less than 3 years in current department or agency	43
2014	3 to 10 years in current department or agency	231
2014	11 to 20 years in current department or agency	143
2014	More than 20 years in current department or agency	35

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	10	92
2017	3 to 10 years in current department or agency	5	199
2017	11 to 20 years in current department or agency	14	196
2017	More than 20 years in current department or agency	14	61
2014	3 to 10 years in current department or agency	6	231
2014	11 to 20 years in current department or agency	8	143

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	7	199
2017	11 to 20 years in current department or agency	4	196
2014	Less than 3 years in current department or agency	0	43
2014	3 to 10 years in current department or agency	3	231
2014	More than 20 years in current department or agency	0	35

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	6	92
2017	3 to 10 years in current department or agency	4	199
2017	More than 20 years in current department or agency	0	61
2014	Less than 3 years in current department or agency	0	43
2014	3 to 10 years in current department or agency	3	231

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	46	92
2017	3 to 10 years in current department or agency	47	199
2017	11 to 20 years in current department or agency	40	196
2017	More than 20 years in current department or agency	43	61
2014	Less than 3 years in current department or agency	53	43
2014	3 to 10 years in current department or agency	35	230
2014	11 to 20 years in current department or agency	46	142
2014	More than 20 years in current department or agency	50	35

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	38	92
2017	3 to 10 years in current department or agency	40	199
2017	11 to 20 years in current department or agency	39	196
2017	More than 20 years in current department or agency	42	61
2014	Less than 3 years in current department or agency	53	43
2014	3 to 10 years in current department or agency	38	230
2014	11 to 20 years in current department or agency	43	142
2014	More than 20 years in current department or agency	37	35

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	43	92
2017	3 to 10 years in current department or agency	40	199
2017	11 to 20 years in current department or agency	49	196
2017	More than 20 years in current department or agency	43	61
2014	Less than 3 years in current department or agency	38	43
2014	3 to 10 years in current department or agency	39	230
2014	11 to 20 years in current department or agency	38	142
2014	More than 20 years in current department or agency	48	35

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	36	92
2017	3 to 10 years in current department or agency	45	199
2017	11 to 20 years in current department or agency	40	196
2017	More than 20 years in current department or agency	33	61
2014	Less than 3 years in current department or agency	46	43
2014	3 to 10 years in current department or agency	40	230
2014	11 to 20 years in current department or agency	43	142
2014	More than 20 years in current department or agency	51	35

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	29	92
2017	3 to 10 years in current department or agency	24	199
2017	11 to 20 years in current department or agency	30	196
2017	More than 20 years in current department or agency	36	61
2014	Less than 3 years in current department or agency	36	43
2014	3 to 10 years in current department or agency	28	230
2014	11 to 20 years in current department or agency	35	142
2014	More than 20 years in current department or agency	35	35

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	60	92
2017	3 to 10 years in current department or agency	58	199
2017	11 to 20 years in current department or agency	58	196
2017	More than 20 years in current department or agency	60	61
2014	Less than 3 years in current department or agency	58	43
2014	3 to 10 years in current department or agency	55	230
2014	11 to 20 years in current department or agency	56	142
2014	More than 20 years in current department or agency	61	35

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	24	92
2017	3 to 10 years in current department or agency	36	199
2017	11 to 20 years in current department or agency	34	196
2017	More than 20 years in current department or agency	33	61
2014	Less than 3 years in current department or agency	40	43
2014	3 to 10 years in current department or agency	40	230
2014	11 to 20 years in current department or agency	43	142
2014	More than 20 years in current department or agency	49	35

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	3 to 10 years in current department or agency	199
2017	More than 20 years in current department or agency	61
2014	More than 20 years in current department or agency	35

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	10	92
2017	3 to 10 years in current department or agency	14	199
2017	11 to 20 years in current department or agency	5	196
2014	Less than 3 years in current department or agency	17	43
2014	3 to 10 years in current department or agency	6	230
2014	11 to 20 years in current department or agency	4	142
2014	More than 20 years in current department or agency	0	35

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	10	92
2017	3 to 10 years in current department or agency	7	199
2017	11 to 20 years in current department or agency	10	196
2017	More than 20 years in current department or agency	13	61
2014	Less than 3 years in current department or agency	11	43
2014	3 to 10 years in current department or agency	8	230
2014	11 to 20 years in current department or agency	11	142
2014	More than 20 years in current department or agency	21	35

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	36	92
2017	3 to 10 years in current department or agency	47	199
2017	11 to 20 years in current department or agency	46	196
2017	More than 20 years in current department or agency	45	61
2014	Less than 3 years in current department or agency	46	43
2014	3 to 10 years in current department or agency	43	230
2014	11 to 20 years in current department or agency	43	142
2014	More than 20 years in current department or agency	52	35

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	29	92
2017	3 to 10 years in current department or agency	32	199
2017	11 to 20 years in current department or agency	23	196
2017	More than 20 years in current department or agency	29	61
2014	Less than 3 years in current department or agency	42	43
2014	3 to 10 years in current department or agency	23	230
2014	11 to 20 years in current department or agency	31	142
2014	More than 20 years in current department or agency	23	35

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	13	92
2017	3 to 10 years in current department or agency	9	199
2017	11 to 20 years in current department or agency	17	196
2017	More than 20 years in current department or agency	11	61
2014	Less than 3 years in current department or agency	18	43
2014	3 to 10 years in current department or agency	14	230
2014	11 to 20 years in current department or agency	15	142

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	56	92
2017	3 to 10 years in current department or agency	55	199
2017	11 to 20 years in current department or agency	51	196
2017	More than 20 years in current department or agency	51	61
2014	Less than 3 years in current department or agency	55	44
2014	3 to 10 years in current department or agency	51	230
2014	11 to 20 years in current department or agency	57	142
2014	More than 20 years in current department or agency	62	35

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	29	92
2017	3 to 10 years in current department or agency	26	199
2017	11 to 20 years in current department or agency	25	196
2017	More than 20 years in current department or agency	29	61
2014	Less than 3 years in current department or agency	40	44
2014	3 to 10 years in current department or agency	30	230
2014	11 to 20 years in current department or agency	29	142
2014	More than 20 years in current department or agency	22	35

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	8	92
2017	3 to 10 years in current department or agency	6	199
2017	11 to 20 years in current department or agency	5	196
2017	More than 20 years in current department or agency	12	61
2014	Less than 3 years in current department or agency	15	44
2014	3 to 10 years in current department or agency	7	230
2014	11 to 20 years in current department or agency	11	142
2014	More than 20 years in current department or agency	14	35

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	11	92
2017	3 to 10 years in current department or agency	13	199
2017	11 to 20 years in current department or agency	13	196
2014	Less than 3 years in current department or agency	18	44
2014	3 to 10 years in current department or agency	14	230
2014	11 to 20 years in current department or agency	17	142
2014	More than 20 years in current department or agency	14	35

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	8	92
2017	3 to 10 years in current department or agency	9	199
2017	11 to 20 years in current department or agency	10	196
2017	More than 20 years in current department or agency	15	61
2014	Less than 3 years in current department or agency	13	44
2014	3 to 10 years in current department or agency	13	230
2014	11 to 20 years in current department or agency	8	142

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in current department or agency	2	196
2014	3 to 10 years in current department or agency	3	230
2014	11 to 20 years in current department or agency	8	142

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	14	92
2017	3 to 10 years in current department or agency	13	199
2017	11 to 20 years in current department or agency	13	196
2017	More than 20 years in current department or agency	13	61
2014	3 to 10 years in current department or agency	10	230
2014	11 to 20 years in current department or agency	10	142

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	10	92
2017	3 to 10 years in current department or agency	14	199
2017	11 to 20 years in current department or agency	10	196
2014	Less than 3 years in current department or agency	13	44
2014	3 to 10 years in current department or agency	10	230
2014	11 to 20 years in current department or agency	12	142

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	23	92
2017	3 to 10 years in current department or agency	27	199
2017	11 to 20 years in current department or agency	31	196
2017	More than 20 years in current department or agency	35	61
2014	Less than 3 years in current department or agency	31	44
2014	3 to 10 years in current department or agency	27	230
2014	11 to 20 years in current department or agency	27	142
2014	More than 20 years in current department or agency	18	35

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	14	88
2017	3 to 10 years in current department or agency	11	194
2017	11 to 20 years in current department or agency	11	191
2014	Less than 3 years in current department or agency	14	42
2014	3 to 10 years in current department or agency	12	223
2014	11 to 20 years in current department or agency	8	131

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	18	88
2017	3 to 10 years in current department or agency	21	194
2017	11 to 20 years in current department or agency	19	191
2017	More than 20 years in current department or agency	8	59
2014	Less than 3 years in current department or agency	19	42
2014	3 to 10 years in current department or agency	17	223
2014	11 to 20 years in current department or agency	10	131

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	12	88
2017	3 to 10 years in current department or agency	6	194
2017	11 to 20 years in current department or agency	8	191
2014	3 to 10 years in current department or agency	8	223
2014	11 to 20 years in current department or agency	9	131

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	12	88
2017	3 to 10 years in current department or agency	8	194
2017	11 to 20 years in current department or agency	7	191
2017	More than 20 years in current department or agency	9	59
2014	3 to 10 years in current department or agency	7	223
2014	More than 20 years in current department or agency	0	33

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	13	88
2017	3 to 10 years in current department or agency	11	194
2017	11 to 20 years in current department or agency	10	191
2014	Less than 3 years in current department or agency	11	42
2014	3 to 10 years in current department or agency	13	223
2014	11 to 20 years in current department or agency	12	131

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	11	88
2017	3 to 10 years in current department or agency	10	194
2017	11 to 20 years in current department or agency	9	191
2017	More than 20 years in current department or agency	8	59
2014	Less than 3 years in current department or agency	11	42
2014	3 to 10 years in current department or agency	6	223
2014	11 to 20 years in current department or agency	10	131
2014	More than 20 years in current department or agency	0	33

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	38	88
2017	3 to 10 years in current department or agency	12	194
2017	11 to 20 years in current department or agency	10	191
2017	More than 20 years in current department or agency	10	59
2014	Less than 3 years in current department or agency	24	42
2014	3 to 10 years in current department or agency	8	223
2014	11 to 20 years in current department or agency	4	131
2014	More than 20 years in current department or agency	0	33

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	9	88
2017	3 to 10 years in current department or agency	12	194
2017	11 to 20 years in current department or agency	5	191
2014	3 to 10 years in current department or agency	6	223
2014	11 to 20 years in current department or agency	7	131
2014	More than 20 years in current department or agency	0	33

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	12	194
2017	11 to 20 years in current department or agency	10	191
2017	More than 20 years in current department or agency	20	59
2014	Less than 3 years in current department or agency	14	42
2014	3 to 10 years in current department or agency	14	223
2014	11 to 20 years in current department or agency	14	131
2014	More than 20 years in current department or agency	20	33

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	24	88
2017	3 to 10 years in current department or agency	32	194
2017	11 to 20 years in current department or agency	28	191
2017	More than 20 years in current department or agency	34	59
2014	Less than 3 years in current department or agency	34	42
2014	3 to 10 years in current department or agency	28	223
2014	11 to 20 years in current department or agency	18	131
2014	More than 20 years in current department or agency	31	33

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	10	88
2017	3 to 10 years in current department or agency	16	194
2017	11 to 20 years in current department or agency	12	191
2017	More than 20 years in current department or agency	14	59
2014	Less than 3 years in current department or agency	15	42
2014	3 to 10 years in current department or agency	10	223
2014	11 to 20 years in current department or agency	9	131
2014	More than 20 years in current department or agency	17	33

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	43	88
2017	3 to 10 years in current department or agency	54	194
2017	11 to 20 years in current department or agency	50	191
2017	More than 20 years in current department or agency	51	59
2014	Less than 3 years in current department or agency	53	42
2014	3 to 10 years in current department or agency	49	223
2014	11 to 20 years in current department or agency	43	131
2014	More than 20 years in current department or agency	55	33

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	43	88
2017	3 to 10 years in current department or agency	56	194
2017	11 to 20 years in current department or agency	55	191
2017	More than 20 years in current department or agency	61	59
2014	Less than 3 years in current department or agency	51	42
2014	3 to 10 years in current department or agency	55	223
2014	11 to 20 years in current department or agency	59	131
2014	More than 20 years in current department or agency	67	33

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	194
2017	11 to 20 years in current department or agency	0	191

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	8	88
2017	3 to 10 years in current department or agency	11	194
2017	11 to 20 years in current department or agency	14	191
2017	More than 20 years in current department or agency	18	59
2014	Less than 3 years in current department or agency	14	42
2014	3 to 10 years in current department or agency	16	223
2014	11 to 20 years in current department or agency	14	131

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in current department or agency	58	42	92
2017	3 to 10 years in current department or agency	98	2	197
2017	11 to 20 years in current department or agency	99	1	196
2017	More than 20 years in current department or agency	100	0	61

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	16	10	15	3	2	42	12	57	11	643
2017	3 to 10 years in current department or agency	11	12	22	7	7	33	8	39	24	1081
2017	11 to 20 years in current department or agency	10	13	20	9	9	33	5	38	29	1029
2017	More than 20 years in current department or agency	12	15	20	9	10	30	3	41	28	339
2014	Less than 3 years in current department or agency	15	9	13	3	4	38	17	54	17	334
2014	3 to 10 years in current department or agency	11	13	19	7	6	37	8	42	23	1418
2014	11 to 20 years in current department or agency	10	14	20	9	7	36	5	40	27	976
2014	More than 20 years in current department or agency	13	17	21	6	7	33	3	47	20	300

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	32	24	15	4	1	23	2	74	6	642
2017	3 to 10 years in current department or agency	22	26	22	7	7	15	1	57	17	1076
2017	11 to 20 years in current department or agency	21	30	20	11	6	12	1	57	19	1023
2017	More than 20 years in current department or agency	22	35	16	8	7	11	0	64	17	340
2014	Less than 3 years in current department or agency	30	20	15	4	3	25	3	70	9	334
2014	3 to 10 years in current department or agency	21	26	21	7	4	20	1	59	14	1417
2014	11 to 20 years in current department or agency	19	30	19	8	5	18	1	60	16	975
2014	More than 20 years in current department or agency	23	34	20	4	5	13	1	66	11	300

Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	20	39	9	11	7	4	10	69	21	642
2017	3 to 10 years in current department or agency	24	53	9	6	2	1	5	82	8	1076
2017	11 to 20 years in current department or agency	21	48	9	7	2	1	12	79	10	1029
2017	More than 20 years in current department or agency	19	39	10	8	0	0	22	75	11	339
2014	Less than 3 years in current department or agency	19	40	9	11	5	3	13	71	19	334
2014	3 to 10 years in current department or agency	19	54	11	8	2	1	5	78	11	1419
2014	11 to 20 years in current department or agency	18	49	10	6	1	1	15	79	9	976
2014	More than 20 years in current department or agency	18	37	9	7	2	1	26	75	12	300

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	9	12	16	6	5	39	13	43	23	641
2017	3 to 10 years in current department or agency	6	17	23	11	8	27	8	35	29	1074
2017	11 to 20 years in current department or agency	6	13	21	13	10	26	10	30	37	1025
2017	More than 20 years in current department or agency	6	16	18	10	8	24	17	37	32	338
2014	Less than 3 years in current department or agency	7	15	18	7	2	30	21	46	17	334
2014	3 to 10 years in current department or agency	5	17	24	12	8	26	8	33	30	1418
2014	11 to 20 years in current department or agency	4	16	22	13	9	21	14	32	35	974
2014	More than 20 years in current department or agency	7	16	19	11	7	23	16	38	30	299

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	37	21	9	2	1	20	9	83	4	643
2017	3 to 10 years in current department or agency	36	30	14	3	2	11	5	78	6	1079
2017	11 to 20 years in current department or agency	28	29	15	4	2	10	11	74	8	1028
2017	More than 20 years in current department or agency	24	24	15	4	2	11	20	70	9	339
2014	Less than 3 years in current department or agency	34	22	10	3	1	16	12	79	6	335
2014	3 to 10 years in current department or agency	32	32	15	5	2	11	4	75	8	1418
2014	11 to 20 years in current department or agency	26	30	14	4	1	9	14	74	7	974
2014	More than 20 years in current department or agency	24	24	16	2	1	9	25	73	3	300

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	33	21	10	2	1	25	8	80	5	640
2017	3 to 10 years in current department or agency	26	31	17	5	3	14	5	69	10	1076
2017	11 to 20 years in current department or agency	22	26	18	6	4	14	11	63	13	1023
2017	More than 20 years in current department or agency	18	26	17	4	3	12	19	64	11	339
2014	Less than 3 years in current department or agency	27	23	11	5	1	22	12	75	9	335
2014	3 to 10 years in current department or agency	23	30	18	6	3	16	4	66	11	1419
2014	11 to 20 years in current department or agency	17	28	17	6	3	14	14	63	12	973
2014	More than 20 years in current department or agency	13	25	18	6	1	13	24	60	11	299

Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in current department or agency	6	94	643
2017	3 to 10 years in current department or agency	10	90	1077
2017	11 to 20 years in current department or agency	9	91	1022
2017	More than 20 years in current department or agency	7	93	339
2014	Less than 3 years in current department or agency	4	96	335
2014	3 to 10 years in current department or agency	7	93	1415
2014	11 to 20 years in current department or agency	7	93	975
2014	More than 20 years in current department or agency	8	92	300

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	33	38
2017	3 to 10 years in current department or agency	28	103
2017	11 to 20 years in current department or agency	28	91
2017	More than 20 years in current department or agency	32	24
2014	Less than 3 years in current department or agency	51	12
2014	3 to 10 years in current department or agency	38	90
2014	11 to 20 years in current department or agency	37	66
2014	More than 20 years in current department or agency	29	21

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	72	38
2017	3 to 10 years in current department or agency	83	103
2017	11 to 20 years in current department or agency	86	91
2017	More than 20 years in current department or agency	69	24
2014	Less than 3 years in current department or agency	58	12
2014	3 to 10 years in current department or agency	78	90
2014	11 to 20 years in current department or agency	82	66
2014	More than 20 years in current department or agency	83	21

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	More than 20 years in current department or agency	0	24
2014	Less than 3 years in current department or agency	0	12

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	3 to 10 years in current department or agency	103
2017	11 to 20 years in current department or agency	91
2017	More than 20 years in current department or agency	24
2014	Less than 3 years in current department or agency	12
2014	3 to 10 years in current department or agency	90
2014	11 to 20 years in current department or agency	66
2014	More than 20 years in current department or agency	21

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	13	103
2017	11 to 20 years in current department or agency	9	91
2014	3 to 10 years in current department or agency	7	90

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	More than 20 years in current department or agency	0	24
2014	More than 20 years in current department or agency	0	21

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in current department or agency	6	91
2014	Less than 3 years in current department or agency	0	12
2014	3 to 10 years in current department or agency	8	90

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	30	38
2017	3 to 10 years in current department or agency	13	105
2017	11 to 20 years in current department or agency	26	91
2017	More than 20 years in current department or agency	20	24
2014	3 to 10 years in current department or agency	22	91
2014	11 to 20 years in current department or agency	25	66

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	22	38
2017	3 to 10 years in current department or agency	20	105
2017	11 to 20 years in current department or agency	18	91
2014	3 to 10 years in current department or agency	22	91
2014	11 to 20 years in current department or agency	12	66

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	13	38
2017	3 to 10 years in current department or agency	11	105
2017	11 to 20 years in current department or agency	15	91
2014	3 to 10 years in current department or agency	12	91
2014	11 to 20 years in current department or agency	11	66
2014	More than 20 years in current department or agency	0	21

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	6	105

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	25	38
2017	3 to 10 years in current department or agency	23	105
2017	11 to 20 years in current department or agency	25	91
2017	More than 20 years in current department or agency	34	24
2014	3 to 10 years in current department or agency	26	91
2014	11 to 20 years in current department or agency	18	66

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	28	38
2017	3 to 10 years in current department or agency	33	105
2017	11 to 20 years in current department or agency	29	91
2014	3 to 10 years in current department or agency	25	91
2014	11 to 20 years in current department or agency	26	66
2014	More than 20 years in current department or agency	53	21

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	More than 20 years in current department or agency	0	24

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	More than 20 years in current department or agency	0	24

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	7	105
2017	11 to 20 years in current department or agency	6	91
2014	3 to 10 years in current department or agency	7	91
2014	More than 20 years in current department or agency	0	21

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	15	38
2017	3 to 10 years in current department or agency	27	105
2017	11 to 20 years in current department or agency	22	91
2014	3 to 10 years in current department or agency	30	91
2014	11 to 20 years in current department or agency	21	66
2014	More than 20 years in current department or agency	0	21

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Total responses
2017	Less than 3 years in current department or agency	38
2017	3 to 10 years in current department or agency	105
2017	11 to 20 years in current department or agency	91
2017	More than 20 years in current department or agency	24

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	16	105
2017	11 to 20 years in current department or agency	16	91
2014	3 to 10 years in current department or agency	13	91
2014	11 to 20 years in current department or agency	21	66

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	Less than 3 years in current department or agency	38
2017	11 to 20 years in current department or agency	91
2017	More than 20 years in current department or agency	24
2014	Less than 3 years in current department or agency	12
2014	3 to 10 years in current department or agency	91
2014	11 to 20 years in current department or agency	66
2014	More than 20 years in current department or agency	21

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	13	38
2017	3 to 10 years in current department or agency	10	105
2017	11 to 20 years in current department or agency	16	91
2014	3 to 10 years in current department or agency	24	91
2014	11 to 20 years in current department or agency	25	66
2014	More than 20 years in current department or agency	22	21

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	19	38
2017	3 to 10 years in current department or agency	26	105
2017	11 to 20 years in current department or agency	21	91
2017	More than 20 years in current department or agency	25	24
2014	3 to 10 years in current department or agency	19	91
2014	11 to 20 years in current department or agency	25	66

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	13	38
2017	3 to 10 years in current department or agency	14	105
2017	11 to 20 years in current department or agency	6	91
2014	3 to 10 years in current department or agency	15	91
2014	11 to 20 years in current department or agency	12	66

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	6	105

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	17	38
2017	3 to 10 years in current department or agency	9	105
2017	11 to 20 years in current department or agency	13	91
2014	3 to 10 years in current department or agency	10	91
2014	11 to 20 years in current department or agency	16	66

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	5	105
2017	11 to 20 years in current department or agency	8	91
2017	More than 20 years in current department or agency	0	24
2014	11 to 20 years in current department or agency	7	66
2014	More than 20 years in current department or agency	0	21

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	More than 20 years in current department or agency	0	24
2014	11 to 20 years in current department or agency	8	66

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	6	105
2017	11 to 20 years in current department or agency	11	91
2014	Less than 3 years in current department or agency	0	12
2014	3 to 10 years in current department or agency	6	91

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	6	105
2014	11 to 20 years in current department or agency	9	66

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	53	38
2017	3 to 10 years in current department or agency	60	105
2017	11 to 20 years in current department or agency	61	91
2017	More than 20 years in current department or agency	65	24
2014	Less than 3 years in current department or agency	66	12
2014	3 to 10 years in current department or agency	63	91
2014	11 to 20 years in current department or agency	59	66
2014	More than 20 years in current department or agency	66	21

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	9	102
2014	Less than 3 years in current department or agency	0	11
2014	More than 20 years in current department or agency	0	19

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	18	102
2014	3 to 10 years in current department or agency	13	87
2014	11 to 20 years in current department or agency	11	61

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	Total responses
2017	More than 20 years in current department or agency	24
2014	3 to 10 years in current department or agency	87
2014	More than 20 years in current department or agency	19

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	Total responses
2017	More than 20 years in current department or agency	24
2014	Less than 3 years in current department or agency	11
2014	11 to 20 years in current department or agency	61
2014	More than 20 years in current department or agency	19

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	Total responses
2017	More than 20 years in current department or agency	24
2014	Less than 3 years in current department or agency	11
2014	11 to 20 years in current department or agency	61
2014	More than 20 years in current department or agency	19

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	More than 20 years in current department or agency	0	24

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	27	37
2017	3 to 10 years in current department or agency	9	102
2014	3 to 10 years in current department or agency	10	87

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	13	102
2017	11 to 20 years in current department or agency	6	89
2014	3 to 10 years in current department or agency	8	87
2014	More than 20 years in current department or agency	0	19

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	6	102
2017	11 to 20 years in current department or agency	9	89
2014	3 to 10 years in current department or agency	11	87
2014	11 to 20 years in current department or agency	8	61
2014	More than 20 years in current department or agency	0	19

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	21	37
2017	3 to 10 years in current department or agency	19	102
2017	11 to 20 years in current department or agency	30	89
2017	More than 20 years in current department or agency	24	24
2014	3 to 10 years in current department or agency	32	87
2014	11 to 20 years in current department or agency	25	61
2014	More than 20 years in current department or agency	26	19

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	12	102
2017	11 to 20 years in current department or agency	13	89
2014	Less than 3 years in current department or agency	0	11
2014	3 to 10 years in current department or agency	10	87

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	47	37
2017	3 to 10 years in current department or agency	43	102
2017	11 to 20 years in current department or agency	56	89
2017	More than 20 years in current department or agency	52	24
2014	3 to 10 years in current department or agency	47	87
2014	11 to 20 years in current department or agency	45	61
2014	More than 20 years in current department or agency	26	19

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	Less than 3 years in current department or agency	37
2014	Less than 3 years in current department or agency	11
2014	3 to 10 years in current department or agency	87
2014	More than 20 years in current department or agency	19

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	44	37
2017	3 to 10 years in current department or agency	60	102
2017	11 to 20 years in current department or agency	74	89
2017	More than 20 years in current department or agency	77	24
2014	Less than 3 years in current department or agency	44	11
2014	3 to 10 years in current department or agency	72	87
2014	11 to 20 years in current department or agency	78	61
2014	More than 20 years in current department or agency	75	19

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	0	37
2017	More than 20 years in current department or agency	0	24

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	19	37
2017	3 to 10 years in current department or agency	10	102
2017	11 to 20 years in current department or agency	9	89
2017	More than 20 years in current department or agency	21	24
2014	3 to 10 years in current department or agency	14	87
2014	11 to 20 years in current department or agency	17	61

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in current department or agency	48	52	38
2017	3 to 10 years in current department or agency	98	2	105
2017	11 to 20 years in current department or agency	99	1	92
2017	More than 20 years in current department or agency	100	0	24

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	19	10	13	1	0	46	10	67	3	641
2017	3 to 10 years in current department or agency	11	12	22	3	4	41	7	45	13	1077
2017	11 to 20 years in current department or agency	12	13	23	4	4	39	5	45	15	1025
2017	More than 20 years in current department or agency	12	16	22	6	4	36	4	47	17	336
2014	Less than 3 years in current department or agency	14	9	13	1	1	49	13	60	6	334
2014	3 to 10 years in current department or agency	11	12	20	4	2	44	7	47	13	1418
2014	11 to 20 years in current department or agency	10	12	21	4	3	44	5	43	14	976
2014	More than 20 years in current department or agency	11	19	20	2	3	41	3	55	10	300

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	37	24	13	2	1	21	3	80	3	641
2017	3 to 10 years in current department or agency	26	29	19	4	4	17	2	67	10	1075
2017	11 to 20 years in current department or agency	26	30	20	5	4	15	1	66	11	1025
2017	More than 20 years in current department or agency	24	34	19	5	4	13	0	67	10	334
2014	Less than 3 years in current department or agency	32	23	12	2	1	28	2	79	4	334
2014	3 to 10 years in current department or agency	24	27	19	4	2	22	1	67	8	1419
2014	11 to 20 years in current department or agency	22	29	19	4	3	21	1	66	10	974
2014	More than 20 years in current department or agency	25	35	18	3	3	15	0	72	7	299

Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	12	19	20	17	29	0	1	32	47	643
2017	3 to 10 years in current department or agency	12	21	25	15	24	0	2	34	40	1079
2017	11 to 20 years in current department or agency	17	27	23	14	16	1	1	45	32	1023
2017	More than 20 years in current department or agency	15	28	22	12	19	0	4	45	32	337

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	19	30	30	14	6	1	50	20	643
2017	3 to 10 years in current department or agency	10	21	31	23	16	0	30	39	1078
2017	11 to 20 years in current department or agency	9	17	29	26	18	1	26	45	1025
2017	More than 20 years in current department or agency	8	23	30	24	14	1	32	38	339

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	29	32	21	10	4	0	2	63	15	641
2017	3 to 10 years in current department or agency	14	30	27	17	11	1	1	45	28	1078
2017	11 to 20 years in current department or agency	11	25	28	20	15	0	1	36	35	1018
2017	More than 20 years in current department or agency	9	25	33	22	10	0	1	35	32	338

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	27	25	21	15	8	2	3	54	24	642
2017	3 to 10 years in current department or agency	13	22	26	19	17	1	1	35	37	1076
2017	11 to 20 years in current department or agency	11	19	26	20	21	1	1	31	42	1027
2017	More than 20 years in current department or agency	12	23	27	18	17	2	2	36	36	336

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	42	26	13	7	4	1	8	74	12	642
2017	3 to 10 years in current department or agency	29	25	20	11	9	0	5	57	22	1079
2017	11 to 20 years in current department or agency	21	23	23	15	13	1	4	46	30	1020
2017	More than 20 years in current department or agency	20	26	25	12	12	0	4	48	26	338

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	31	29	22	12	5	0	1	61	18	638
2017	3 to 10 years in current department or agency	18	27	27	15	11	1	0	46	27	1077
2017	11 to 20 years in current department or agency	16	23	29	19	13	0	0	39	32	1024
2017	More than 20 years in current department or agency	18	30	26	16	8	0	1	49	25	339

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	37	36	15	6	2	1	2	75	9	638
2017	3 to 10 years in current department or agency	20	33	25	13	8	1	1	53	21	1079
2017	11 to 20 years in current department or agency	17	30	26	16	9	1	1	48	26	1023
2017	More than 20 years in current department or agency	19	31	25	16	7	1	1	51	23	340

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	33	35	20	8	2	1	2	69	10	637
2017	3 to 10 years in current department or agency	19	34	25	13	6	1	1	54	20	1079
2017	11 to 20 years in current department or agency	15	30	27	17	9	1	1	45	27	1022
2017	More than 20 years in current department or agency	15	31	27	18	7	1	1	47	26	340

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	33	35	18	9	3	0	1	70	11	638
2017	3 to 10 years in current department or agency	27	34	20	10	7	1	1	63	17	1080
2017	11 to 20 years in current department or agency	23	34	23	11	6	1	1	59	18	1024
2017	More than 20 years in current department or agency	24	36	20	12	5	0	2	62	17	339

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	36	34	18	8	2	1	1	72	10	638
2017	3 to 10 years in current department or agency	29	31	21	11	6	1	1	60	18	1075
2017	11 to 20 years in current department or agency	19	28	27	16	8	1	2	48	24	1021
2017	More than 20 years in current department or agency	16	29	24	17	10	1	3	47	28	336

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	61	22	10	4	2	0	1	83	6	640
2017	3 to 10 years in current department or agency	48	29	13	6	3	1	1	77	9	1078
2017	11 to 20 years in current department or agency	54	25	13	5	2	0	1	80	7	1025
2017	More than 20 years in current department or agency	56	22	13	3	3	0	2	80	7	340

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	78	11	3	2	1	1	4	94	3	640
2017	3 to 10 years in current department or agency	68	13	7	4	4	0	3	84	8	1078
2017	11 to 20 years in current department or agency	65	15	8	5	4	1	2	83	9	1026
2017	More than 20 years in current department or agency	67	13	7	4	5	0	3	83	9	340

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	59	25	9	2	1	0	3	87	4	641
2017	3 to 10 years in current department or agency	48	32	10	5	3	0	2	82	9	1076
2017	11 to 20 years in current department or agency	50	29	13	4	2	0	2	81	6	1026
2017	More than 20 years in current department or agency	46	33	13	3	2	1	2	82	5	338

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	68	16	9	3	1	3	87	4	642
2017	3 to 10 years in current department or agency	55	21	10	6	5	2	78	11	1080
2017	11 to 20 years in current department or agency	53	20	12	8	5	2	76	13	1026
2017	More than 20 years in current department or agency	52	23	12	5	6	2	76	11	339

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	61	9	4	1	1	23	92	3	639
2017	3 to 10 years in current department or agency	54	13	5	1	1	25	90	3	1080
2017	11 to 20 years in current department or agency	52	18	7	2	1	20	87	4	1026
2017	More than 20 years in current department or agency	45	21	8	2	0	23	86	4	336

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	71	14	6	1	0	1	6	92	2	640
2017	3 to 10 years in current department or agency	60	20	9	2	1	0	8	87	3	1077
2017	11 to 20 years in current department or agency	58	21	11	3	1	1	6	84	4	1010
2017	More than 20 years in current department or agency	57	21	10	4	0	0	8	85	4	336

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	53	15	12	7	10	0	3	70	18	643
2017	3 to 10 years in current department or agency	66	15	6	3	4	0	5	86	7	1080
2017	11 to 20 years in current department or agency	73	14	5	2	1	1	5	92	3	1027
2017	More than 20 years in current department or agency	75	13	3	2	0	1	6	95	2	340

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	51	28	13	4	1	1	2	81	5	641
2017	3 to 10 years in current department or agency	47	32	14	3	2	0	3	81	5	1079
2017	11 to 20 years in current department or agency	50	29	13	4	2	0	2	81	6	1025
2017	More than 20 years in current department or agency	48	29	12	4	2	0	4	81	7	336

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	12	35	39	12	3	0	46	15	643
2017	3 to 10 years in current department or agency	5	25	45	18	7	1	30	25	1081
2017	11 to 20 years in current department or agency	5	20	41	23	11	1	25	34	1027
2017	More than 20 years in current department or agency	5	19	42	22	11	0	24	33	339

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	4	16	42	24	13	1	37	20	641
2017	3 to 10 years in current department or agency	9	22	44	19	5	0	24	31	1075
2017	11 to 20 years in current department or agency	11	27	42	16	3	0	19	38	1023
2017	More than 20 years in current department or agency	7	27	42	19	4	0	23	35	339

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	41	36	11	6	2	4	81	8	643
2017	3 to 10 years in current department or agency	32	44	12	7	4	1	77	11	1080
2017	11 to 20 years in current department or agency	31	43	13	6	4	2	76	11	1026
2017	More than 20 years in current department or agency	37	40	12	6	4	1	77	10	339

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	29	42	14	9	3	3	73	13	642
2017	3 to 10 years in current department or agency	16	39	18	15	11	1	56	27	1080
2017	11 to 20 years in current department or agency	16	34	16	19	12	2	51	32	1027
2017	More than 20 years in current department or agency	18	38	16	16	11	1	57	27	339

Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in current department or agency	15	85	643
2017	3 to 10 years in current department or agency	19	81	1078
2017	11 to 20 years in current department or agency	17	83	1022
2017	More than 20 years in current department or agency	14	86	338
2014	Less than 3 years in current department or agency	10	90	334
2014	3 to 10 years in current department or agency	18	82	1417
2014	11 to 20 years in current department or agency	14	86	974
2014	More than 20 years in current department or agency	12	88	299

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in current department or agency	91	9	97
2017	3 to 10 years in current department or agency	85	15	206
2017	11 to 20 years in current department or agency	84	16	177
2017	More than 20 years in current department or agency	86	14	48
2014	Less than 3 years in current department or agency	85	15	33
2014	3 to 10 years in current department or agency	82	18	248
2014	11 to 20 years in current department or agency	84	16	140
2014	More than 20 years in current department or agency	86	14	35

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	58	29	3	7	4	0	0	87	10	87
2017	3 to 10 years in current department or agency	51	32	7	6	1	2	0	85	7	176
2017	11 to 20 years in current department or agency	47	37	6	8	2	0	1	84	10	149
2017	More than 20 years in current department or agency	55	25	5	13	3	0	0	80	16	40
2014	Less than 3 years in current department or agency	56	28	3	8	0	0	4	88	8	28
2014	3 to 10 years in current department or agency	49	34	8	5	2	1	1	84	7	203
2014	11 to 20 years in current department or agency	49	30	9	9	3	0	0	79	12	117
2014	More than 20 years in current department or agency	54	32	11	0	4	0	0	85	4	30

Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	16	18	23	16	24	2	1	17	83	642
2017	3 to 10 years in current department or agency	24	20	21	15	15	4	1	25	75	1080
2017	11 to 20 years in current department or agency	33	23	18	9	11	5	1	35	65	1030
2017	More than 20 years in current department or agency	32	23	21	12	7	4	1	34	66	339

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	30	521
2017	3 to 10 years in current department or agency	19	770
2017	11 to 20 years in current department or agency	11	628
2017	More than 20 years in current department or agency	10	208

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	48	521
2017	3 to 10 years in current department or agency	42	770
2017	11 to 20 years in current department or agency	26	628
2017	More than 20 years in current department or agency	26	208

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	23	521
2017	3 to 10 years in current department or agency	21	770
2017	11 to 20 years in current department or agency	17	628
2017	More than 20 years in current department or agency	15	208

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	27	521
2017	3 to 10 years in current department or agency	37	770
2017	11 to 20 years in current department or agency	31	628
2017	More than 20 years in current department or agency	27	208

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	5	521
2017	3 to 10 years in current department or agency	15	770
2017	11 to 20 years in current department or agency	7	628
2017	More than 20 years in current department or agency	2	208

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	53	521
2017	3 to 10 years in current department or agency	42	770
2017	11 to 20 years in current department or agency	55	628
2017	More than 20 years in current department or agency	63	208

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Less than 3 years in current department or agency	3	42	20	14	6	15	509
2017	3 to 10 years in current department or agency	4	41	22	12	6	15	754
2017	11 to 20 years in current department or agency	6	49	19	11	5	10	616
2017	More than 20 years in current department or agency	10	43	21	16	4	7	203

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	11	18	15	17	30	2	8	32	51	524
2017	3 to 10 years in current department or agency	5	14	16	20	35	2	8	22	60	777
2017	11 to 20 years in current department or agency	5	13	14	17	36	2	13	21	62	633
2017	More than 20 years in current department or agency	4	13	15	19	36	3	11	19	64	211

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	2	5	10	18	59	2	4	7	82	524
2017	3 to 10 years in current department or agency	1	4	10	17	61	2	4	6	84	776
2017	11 to 20 years in current department or agency	1	6	8	17	56	2	10	8	83	630
2017	More than 20 years in current department or agency	2	4	8	18	54	4	9	7	83	210

Report a problem or mistake on this page

Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Department of Justice Canada by Question 106. In total, how many years have you been working in your current department or agency?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me