2017 Public Service Employee Survey Results for Department of Justice Canada by Question 105. In total, how many years have you been working in the federal public service?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 43 41 4 8 3 0 0 85 11 321
2017 3 to 10 years in the federal public service 27 51 5 12 4 0 0 79 16 963
2017 11 to 20 years in the federal public service 27 50 5 13 6 0 0 76 19 1257
2017 More than 20 years in the federal public service 32 47 3 13 5 0 0 79 18 552
2014 Less than 3 years in the federal public service 42 42 2 9 5 0 0 83 14 140
2014 3 to 10 years in the federal public service 28 49 6 13 4 0 0 77 17 1168
2014 11 to 20 years in the federal public service 25 50 5 15 5 0 0 75 20 1155
2014 More than 20 years in the federal public service 37 43 6 11 4 0 0 80 15 550
2011 Less than 3 years in the federal public service 38 50 3 6 2 0 0 88 8 573
2011 3 to 10 years in the federal public service 38 46 4 9 2 0 0 85 12 1424
2011 11 to 20 years in the federal public service 38 47 3 9 3 0 0 85 12 969
2011 More than 20 years in the federal public service 45 41 4 7 3 0 0 86 10 566
2008 Less than 3 years in the federal public service 43 45 3 6 2 0 0 89 8 488
2008 3 to 10 years in the federal public service 39 45 3 9 3 0 0 85 12 1449
2008 11 to 20 years in the federal public service 38 47 4 9 2 0 0 85 11 776
2008 More than 20 years in the federal public service 47 40 3 9 2 0 0 87 11 512

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 80 15 2 2 0 0 1 96 3 321
2017 3 to 10 years in the federal public service 72 19 4 2 1 0 0 92 4 962
2017 11 to 20 years in the federal public service 66 24 4 3 1 0 1 91 5 1254
2017 More than 20 years in the federal public service 63 28 3 3 2 1 1 92 5 549
2014 Less than 3 years in the federal public service 81 12 2 2 2 1 0 94 4 140
2014 3 to 10 years in the federal public service 66 25 4 3 1 0 1 92 4 1167
2014 11 to 20 years in the federal public service 64 24 5 4 2 0 1 89 6 1156
2014 More than 20 years in the federal public service 67 23 5 3 1 1 0 91 4 549
2011 Less than 3 years in the federal public service 80 15 2 1 1 1 1 96 2 571
2011 3 to 10 years in the federal public service 73 18 3 2 1 1 2 94 3 1422
2011 11 to 20 years in the federal public service 70 20 5 3 1 1 1 91 4 969
2011 More than 20 years in the federal public service 71 22 2 2 1 0 1 95 3 567
2008 Less than 3 years in the federal public service 78 15 3 2 1 1 1 94 3 488
2008 3 to 10 years in the federal public service 72 20 3 3 1 1 1 93 4 1450
2008 11 to 20 years in the federal public service 68 22 3 4 2 1 1 91 5 776
2008 More than 20 years in the federal public service 73 20 2 3 1 1 0 93 5 510

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 75 13 3 6 1 0 1 90 7 319
2017 3 to 10 years in the federal public service 64 18 5 9 3 0 1 82 12 963
2017 11 to 20 years in the federal public service 57 22 6 8 5 0 1 81 13 1257
2017 More than 20 years in the federal public service 53 24 6 11 6 0 1 77 16 553
2014 Less than 3 years in the federal public service 70 18 1 6 3 1 1 90 9 140
2014 3 to 10 years in the federal public service 61 22 6 6 4 0 1 83 11 1167
2014 11 to 20 years in the federal public service 57 21 6 9 6 0 2 79 14 1154
2014 More than 20 years in the federal public service 54 23 7 11 4 0 0 78 15 550
2011 Less than 3 years in the federal public service 70 17 4 4 2 0 2 89 6 571
2011 3 to 10 years in the federal public service 65 18 5 7 3 0 2 85 10 1424
2011 11 to 20 years in the federal public service 56 23 6 9 5 0 1 80 14 968
2011 More than 20 years in the federal public service 60 21 5 8 3 0 2 83 12 565
2008 Less than 3 years in the federal public service 68 15 6 7 3 0 1 85 10 489
2008 3 to 10 years in the federal public service 64 17 5 7 5 0 1 82 12 1449
2008 11 to 20 years in the federal public service 58 21 5 9 6 0 2 80 15 777
2008 More than 20 years in the federal public service 63 21 4 8 4 0 0 84 12 512

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 52 31 6 10 2 0 0 82 12 320
2017 3 to 10 years in the federal public service 39 38 7 10 6 0 0 76 16 962
2017 11 to 20 years in the federal public service 42 36 6 10 5 0 0 79 15 1258
2017 More than 20 years in the federal public service 44 39 5 8 4 0 0 83 12 553
2014 Less than 3 years in the federal public service 51 31 6 9 3 0 0 82 12 140
2014 3 to 10 years in the federal public service 39 36 8 10 7 0 0 75 17 1168
2014 11 to 20 years in the federal public service 41 35 7 9 7 0 0 77 16 1153
2014 More than 20 years in the federal public service 47 35 5 8 5 0 0 82 12 551
2011 Less than 3 years in the federal public service 43 36 5 10 5 0 0 80 14 571
2011 3 to 10 years in the federal public service 46 35 6 10 4 0 0 81 14 1415
2011 11 to 20 years in the federal public service 44 38 6 8 4 0 0 82 12 968
2011 More than 20 years in the federal public service 56 30 4 7 4 0 0 86 10 565

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 35 40 8 12 3 0 1 76 16 321
2017 3 to 10 years in the federal public service 30 42 12 12 4 0 0 72 17 963
2017 11 to 20 years in the federal public service 29 44 10 12 5 0 0 73 17 1258
2017 More than 20 years in the federal public service 32 45 9 10 4 0 0 77 14 552
2014 Less than 3 years in the federal public service 38 35 10 10 7 0 1 74 17 140
2014 3 to 10 years in the federal public service 26 41 13 14 6 0 0 66 20 1167
2014 11 to 20 years in the federal public service 23 45 11 13 7 0 1 69 20 1156
2014 More than 20 years in the federal public service 35 38 10 10 6 0 1 74 16 550
2011 Less than 3 years in the federal public service 38 38 10 9 4 0 1 77 12 572
2011 3 to 10 years in the federal public service 33 40 10 11 5 0 0 73 17 1422
2011 11 to 20 years in the federal public service 30 45 10 11 3 0 1 76 14 968
2011 More than 20 years in the federal public service 41 38 11 6 4 0 1 79 10 566
2008 Less than 3 years in the federal public service 35 39 10 11 3 1 1 75 15 487
2008 3 to 10 years in the federal public service 25 48 11 10 6 0 1 73 16 1450
2008 11 to 20 years in the federal public service 26 45 10 12 6 0 1 72 18 774
2008 More than 20 years in the federal public service 35 39 12 9 4 0 2 75 13 513

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 44 40 8 4 3 0 0 85 7 321
2017 3 to 10 years in the federal public service 42 40 9 5 3 0 0 83 8 960
2017 11 to 20 years in the federal public service 41 40 8 7 3 0 0 82 10 1256
2017 More than 20 years in the federal public service 49 37 7 4 3 0 0 86 8 552
2014 Less than 3 years in the federal public service 44 41 5 6 3 0 1 87 9 140
2014 3 to 10 years in the federal public service 34 43 12 7 4 0 0 77 11 1169
2014 11 to 20 years in the federal public service 38 43 10 7 2 0 0 81 10 1155
2014 More than 20 years in the federal public service 48 37 8 5 3 0 0 84 8 550
2011 Less than 3 years in the federal public service 46 34 8 7 5 0 0 80 12 569
2011 3 to 10 years in the federal public service 41 39 9 8 3 0 0 80 11 1420
2011 11 to 20 years in the federal public service 44 39 9 6 2 0 0 83 9 968
2011 More than 20 years in the federal public service 57 31 6 4 2 0 0 88 6 564
2008 Less than 3 years in the federal public service 38 39 12 8 3 0 0 77 11 489
2008 3 to 10 years in the federal public service 39 43 8 6 3 0 0 82 9 1451
2008 11 to 20 years in the federal public service 40 43 10 4 2 0 0 84 6 777
2008 More than 20 years in the federal public service 52 34 6 4 4 0 0 86 8 511

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 49 38 6 4 3 0 0 86 7 321
2017 3 to 10 years in the federal public service 50 38 5 5 3 0 0 88 7 957
2017 11 to 20 years in the federal public service 50 36 5 6 3 0 0 87 8 1257
2017 More than 20 years in the federal public service 56 33 4 4 3 0 0 89 7 552
2014 Less than 3 years in the federal public service 55 31 6 3 4 0 1 87 6 140
2014 3 to 10 years in the federal public service 40 42 8 6 4 0 0 82 10 1168
2014 11 to 20 years in the federal public service 47 39 6 5 2 0 0 86 8 1156
2014 More than 20 years in the federal public service 54 36 4 4 3 0 0 89 6 550
2011 Less than 3 years in the federal public service 42 39 7 8 4 0 0 81 12 572
2011 3 to 10 years in the federal public service 46 40 6 5 3 0 0 85 8 1422
2011 11 to 20 years in the federal public service 52 36 5 6 2 0 0 87 7 969
2011 More than 20 years in the federal public service 60 31 4 2 2 0 0 91 4 564
2008 Less than 3 years in the federal public service 45 39 7 5 4 0 0 84 9 488
2008 3 to 10 years in the federal public service 47 41 5 5 2 0 0 88 7 1452
2008 11 to 20 years in the federal public service 47 42 5 4 1 0 0 89 6 775
2008 More than 20 years in the federal public service 56 34 4 3 3 0 0 90 6 513

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 53 36 3 7 0 1 0 89 7 321
2017 3 to 10 years in the federal public service 47 35 9 7 2 0 0 82 9 958
2017 11 to 20 years in the federal public service 43 41 8 6 2 0 0 84 8 1253
2017 More than 20 years in the federal public service 46 38 7 5 2 1 0 85 8 550
2014 Less than 3 years in the federal public service 44 37 10 5 3 1 1 82 8 140
2014 3 to 10 years in the federal public service 38 38 13 7 2 0 0 77 9 1169
2014 11 to 20 years in the federal public service 35 41 11 10 3 0 1 77 13 1155
2014 More than 20 years in the federal public service 45 37 8 8 2 0 1 82 10 550

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 53 30 8 5 3 0 1 84 8 321
2017 3 to 10 years in the federal public service 39 35 10 11 5 0 0 74 16 959
2017 11 to 20 years in the federal public service 35 35 10 12 8 0 0 71 20 1255
2017 More than 20 years in the federal public service 37 35 10 9 8 0 0 73 17 552
2014 Less than 3 years in the federal public service 46 33 8 4 5 1 2 82 10 140
2014 3 to 10 years in the federal public service 34 38 12 11 5 0 0 72 16 1168
2014 11 to 20 years in the federal public service 30 37 11 12 9 0 1 67 21 1156
2014 More than 20 years in the federal public service 35 34 10 12 9 0 1 70 20 550
2011 Less than 3 years in the federal public service 48 35 8 4 3 2 1 85 7 571
2011 3 to 10 years in the federal public service 39 38 9 8 5 0 1 78 13 1423
2011 11 to 20 years in the federal public service 37 37 10 9 5 1 1 75 15 970
2011 More than 20 years in the federal public service 38 35 10 9 5 1 1 75 15 567

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 25 10 14 10 16 9 16 48 34 321
2017 3 to 10 years in the federal public service 19 17 10 13 28 1 11 41 48 960
2017 11 to 20 years in the federal public service 16 13 9 14 28 2 18 36 52 1256
2017 More than 20 years in the federal public service 15 12 8 14 29 0 23 34 56 548
2014 Less than 3 years in the federal public service 18 13 16 7 22 8 17 41 38 140
2014 3 to 10 years in the federal public service 16 16 12 16 26 1 12 37 49 1165
2014 11 to 20 years in the federal public service 13 17 8 16 29 1 15 36 54 1155
2014 More than 20 years in the federal public service 15 14 8 13 29 1 19 37 53 551
2011 Less than 3 years in the federal public service 26 21 13 13 13 4 11 55 30 570
2011 3 to 10 years in the federal public service 24 25 10 15 16 2 7 54 35 1422
2011 11 to 20 years in the federal public service 19 22 10 14 22 1 12 47 41 968
2011 More than 20 years in the federal public service 19 18 7 12 20 1 23 49 42 567
2008 Less than 3 years in the federal public service 22 18 11 12 23 5 9 47 40 489
2008 3 to 10 years in the federal public service 17 16 9 15 28 2 12 38 51 1450
2008 11 to 20 years in the federal public service 17 16 6 14 33 1 13 38 55 776
2008 More than 20 years in the federal public service 21 18 6 11 27 1 17 47 46 511

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 39 46 8 5 2 0 0 85 7 321
2017 3 to 10 years in the federal public service 33 47 11 6 3 0 0 80 9 960
2017 11 to 20 years in the federal public service 32 45 10 9 5 0 0 77 13 1254
2017 More than 20 years in the federal public service 39 42 7 8 5 0 0 81 12 552
2014 Less than 3 years in the federal public service 39 48 6 3 4 0 0 87 7 140
2014 3 to 10 years in the federal public service 27 48 12 9 4 0 0 74 13 1167
2014 11 to 20 years in the federal public service 25 49 11 10 5 0 0 74 15 1155
2014 More than 20 years in the federal public service 37 44 9 7 4 0 0 80 11 550
2011 Less than 3 years in the federal public service 38 41 9 8 4 0 0 79 12 571
2011 3 to 10 years in the federal public service 30 46 12 8 4 0 0 76 12 1420
2011 11 to 20 years in the federal public service 34 43 10 7 5 0 0 77 13 970
2011 More than 20 years in the federal public service 44 39 7 7 4 0 0 83 10 565
2008 Less than 3 years in the federal public service 36 44 11 6 2 0 0 80 8 487
2008 3 to 10 years in the federal public service 35 44 11 7 3 0 0 79 10 1438
2008 11 to 20 years in the federal public service 37 44 9 6 4 0 0 81 10 775
2008 More than 20 years in the federal public service 42 41 6 7 4 0 0 83 11 511

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 42 41 9 6 2 1 0 83 8 321
2017 3 to 10 years in the federal public service 23 40 14 14 10 0 0 63 23 958
2017 11 to 20 years in the federal public service 22 34 14 16 14 0 0 56 30 1255
2017 More than 20 years in the federal public service 21 38 13 15 13 0 0 59 28 552
2014 Less than 3 years in the federal public service 35 44 10 7 3 1 0 80 10 140
2014 3 to 10 years in the federal public service 19 38 17 16 11 0 0 57 26 1167
2014 11 to 20 years in the federal public service 18 34 15 19 14 0 0 53 32 1153
2014 More than 20 years in the federal public service 25 37 12 15 12 0 0 62 26 550
2011 Less than 3 years in the federal public service 35 39 12 9 4 1 0 75 13 571
2011 3 to 10 years in the federal public service 25 38 15 13 9 0 0 63 23 1424
2011 11 to 20 years in the federal public service 21 35 16 17 11 0 0 56 28 968
2011 More than 20 years in the federal public service 27 42 10 11 10 0 0 69 21 565

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 39 41 8 8 3 0 0 81 11 321
2017 3 to 10 years in the federal public service 27 48 12 9 3 0 0 76 13 960
2017 11 to 20 years in the federal public service 26 44 14 11 4 0 0 71 15 1255
2017 More than 20 years in the federal public service 30 44 11 10 5 0 0 74 15 552

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 49 37 7 4 2 0 0 87 6 319
2017 3 to 10 years in the federal public service 36 44 11 5 3 1 0 81 8 960
2017 11 to 20 years in the federal public service 34 42 12 7 4 1 0 76 12 1255
2017 More than 20 years in the federal public service 40 37 12 7 4 1 0 77 11 550
2014 Less than 3 years in the federal public service 47 39 4 5 5 0 0 85 10 140
2014 3 to 10 years in the federal public service 29 44 15 8 3 1 0 74 12 1168
2014 11 to 20 years in the federal public service 30 41 16 8 4 1 0 71 12 1154
2014 More than 20 years in the federal public service 41 37 11 7 4 0 0 78 11 550
2011 Less than 3 years in the federal public service 43 40 9 5 2 1 0 83 7 571
2011 3 to 10 years in the federal public service 33 44 12 7 3 0 0 77 11 1416
2011 11 to 20 years in the federal public service 33 42 13 9 3 1 0 76 11 968
2011 More than 20 years in the federal public service 45 38 7 6 4 0 0 83 10 566
2008 Less than 3 years in the federal public service 44 41 10 4 1 0 0 85 5 489
2008 3 to 10 years in the federal public service 39 42 10 6 2 1 0 82 8 1448
2008 11 to 20 years in the federal public service 41 41 10 5 2 1 0 83 8 775
2008 More than 20 years in the federal public service 50 34 6 5 3 1 0 85 9 511

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 41 43 8 5 2 1 0 85 7 321
2017 3 to 10 years in the federal public service 27 41 12 11 10 0 0 68 20 958
2017 11 to 20 years in the federal public service 23 35 14 15 11 0 0 59 27 1254
2017 More than 20 years in the federal public service 27 39 12 11 11 0 0 66 22 550

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 54 34 7 3 2 0 0 88 5 319
2017 3 to 10 years in the federal public service 51 38 7 3 2 0 0 89 4 960
2017 11 to 20 years in the federal public service 50 37 8 3 1 0 0 87 5 1250
2017 More than 20 years in the federal public service 58 31 6 4 1 0 0 89 5 550
2014 Less than 3 years in the federal public service 64 27 5 2 2 0 1 92 3 140
2014 3 to 10 years in the federal public service 53 37 8 1 1 0 0 89 3 1169
2014 11 to 20 years in the federal public service 56 32 8 3 1 0 0 88 4 1155
2014 More than 20 years in the federal public service 63 27 6 1 1 0 0 91 3 551
2011 Less than 3 years in the federal public service 56 33 7 2 1 0 0 90 3 573
2011 3 to 10 years in the federal public service 54 34 8 3 1 0 0 88 4 1424
2011 11 to 20 years in the federal public service 57 33 5 3 2 0 0 90 4 970
2011 More than 20 years in the federal public service 70 23 4 2 1 0 0 93 3 566

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 32 41 12 9 3 1 1 75 13 318
2017 3 to 10 years in the federal public service 24 40 15 14 6 0 0 64 21 958
2017 11 to 20 years in the federal public service 23 40 13 15 9 1 0 63 24 1249
2017 More than 20 years in the federal public service 27 41 10 12 10 0 0 68 22 550
2014 Less than 3 years in the federal public service 26 40 14 9 8 1 1 68 18 140
2014 3 to 10 years in the federal public service 15 39 16 19 10 0 0 54 29 1168
2014 11 to 20 years in the federal public service 14 40 13 19 14 0 0 54 33 1155
2014 More than 20 years in the federal public service 22 40 10 15 12 0 0 62 28 551
2011 Less than 3 years in the federal public service 31 39 14 8 5 1 1 71 14 571
2011 3 to 10 years in the federal public service 26 41 14 12 7 0 0 68 19 1421
2011 11 to 20 years in the federal public service 27 42 10 12 8 1 0 69 20 967
2011 More than 20 years in the federal public service 35 40 9 10 7 0 0 74 17 566

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 40 36 12 6 4 0 1 77 11 318
2017 3 to 10 years in the federal public service 30 37 16 11 5 0 0 68 16 957
2017 11 to 20 years in the federal public service 29 35 17 13 6 0 0 63 19 1250
2017 More than 20 years in the federal public service 29 39 15 9 8 0 0 68 17 549
2014 Less than 3 years in the federal public service 35 40 12 7 5 0 1 76 12 140
2014 3 to 10 years in the federal public service 23 38 17 14 7 0 0 62 21 1168
2014 11 to 20 years in the federal public service 20 37 15 15 12 0 0 58 27 1155
2014 More than 20 years in the federal public service 28 35 18 11 9 0 0 63 20 551

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 43 37 11 6 1 1 0 81 8 319
2017 3 to 10 years in the federal public service 28 40 15 11 6 0 0 69 17 957
2017 11 to 20 years in the federal public service 27 36 14 14 8 0 0 63 22 1250
2017 More than 20 years in the federal public service 27 42 12 13 6 0 0 69 19 551
2014 Less than 3 years in the federal public service 41 41 8 4 4 1 1 84 9 140
2014 3 to 10 years in the federal public service 24 39 18 13 5 0 0 63 18 1166
2014 11 to 20 years in the federal public service 20 39 15 15 10 0 0 60 25 1156
2014 More than 20 years in the federal public service 29 38 11 13 8 0 0 68 21 551
2011 Less than 3 years in the federal public service 45 38 8 5 2 0 1 84 7 573
2011 3 to 10 years in the federal public service 33 43 11 8 3 0 1 77 12 1420
2011 11 to 20 years in the federal public service 30 43 11 11 4 0 0 74 15 967
2011 More than 20 years in the federal public service 40 39 8 9 5 0 0 79 13 565

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 48 39 7 4 1 0 0 88 5 317
2017 3 to 10 years in the federal public service 38 43 10 6 3 0 0 82 9 959
2017 11 to 20 years in the federal public service 36 41 12 7 3 0 0 77 11 1248
2017 More than 20 years in the federal public service 41 40 7 9 4 0 0 80 13 549
2014 Less than 3 years in the federal public service 50 36 10 2 2 0 1 86 5 140
2014 3 to 10 years in the federal public service 35 44 12 6 3 0 0 78 9 1169
2014 11 to 20 years in the federal public service 33 42 12 8 4 0 0 76 12 1154
2014 More than 20 years in the federal public service 41 41 9 6 2 0 0 83 8 549
2011 Less than 3 years in the federal public service 49 35 7 6 3 0 0 84 9 571
2011 3 to 10 years in the federal public service 37 43 10 7 2 0 0 81 9 1424
2011 11 to 20 years in the federal public service 38 44 8 6 3 0 0 82 10 970
2011 More than 20 years in the federal public service 49 38 7 4 2 0 0 87 6 565
2008 Less than 3 years in the federal public service 46 40 7 5 1 0 0 86 7 489
2008 3 to 10 years in the federal public service 40 43 9 6 2 0 0 84 8 1448
2008 11 to 20 years in the federal public service 39 46 7 6 2 0 0 84 8 775
2008 More than 20 years in the federal public service 47 38 5 6 3 0 0 86 9 511

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 47 37 10 3 2 1 0 85 5 321
2017 3 to 10 years in the federal public service 26 40 18 11 5 0 0 66 16 962
2017 11 to 20 years in the federal public service 24 34 22 12 8 0 1 58 20 1258
2017 More than 20 years in the federal public service 19 37 22 12 8 0 1 57 21 550
2014 Less than 3 years in the federal public service 44 38 11 3 4 0 0 81 8 140
2014 3 to 10 years in the federal public service 26 37 22 9 5 0 0 64 14 1168
2014 11 to 20 years in the federal public service 20 35 24 11 9 0 0 56 20 1155
2014 More than 20 years in the federal public service 22 33 22 13 10 0 0 55 23 551
2011 Less than 3 years in the federal public service 40 37 15 5 2 0 0 77 7 574
2011 3 to 10 years in the federal public service 29 36 21 8 5 0 0 65 13 1417
2011 11 to 20 years in the federal public service 22 35 23 12 6 0 1 58 18 969
2011 More than 20 years in the federal public service 23 33 21 13 10 0 0 56 24 564
2008 Less than 3 years in the federal public service 32 34 22 8 3 0 0 67 12 489
2008 3 to 10 years in the federal public service 20 32 26 14 8 0 0 52 22 1449
2008 11 to 20 years in the federal public service 15 31 26 16 11 0 0 46 28 775
2008 More than 20 years in the federal public service 15 33 24 14 14 0 0 48 28 513

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 5 13 32 25 18 3 6 46 19 318
2017 3 to 10 years in the federal public service 7 20 38 22 9 2 2 32 28 958
2017 11 to 20 years in the federal public service 9 26 41 16 6 1 2 22 36 1249
2017 More than 20 years in the federal public service 10 23 40 18 6 1 3 24 34 549
2014 Less than 3 years in the federal public service 4 16 31 25 15 2 6 44 22 140
2014 3 to 10 years in the federal public service 6 24 38 21 8 1 3 29 31 1166
2014 11 to 20 years in the federal public service 10 28 39 16 4 1 2 21 39 1152
2014 More than 20 years in the federal public service 10 28 37 15 6 0 2 22 40 550
2011 Less than 3 years in the federal public service 4 14 30 28 18 2 4 49 19 572
2011 3 to 10 years in the federal public service 7 21 36 22 10 1 2 34 29 1417
2011 11 to 20 years in the federal public service 8 24 40 18 6 1 3 25 33 966
2011 More than 20 years in the federal public service 9 23 36 21 7 0 3 29 33 566
2008 Less than 3 years in the federal public service 4 16 32 28 15 3 3 46 21 487
2008 3 to 10 years in the federal public service 7 23 37 23 7 1 2 31 31 1449
2008 11 to 20 years in the federal public service 8 26 40 16 7 1 2 24 35 775
2008 More than 20 years in the federal public service 12 25 39 17 4 1 2 21 39 513

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 2 8 17 25 35 8 6 69 11 316
2017 3 to 10 years in the federal public service 7 13 29 28 17 3 4 48 22 958
2017 11 to 20 years in the federal public service 8 17 29 27 12 3 3 42 27 1243
2017 More than 20 years in the federal public service 8 17 29 26 13 3 4 42 27 552
2014 Less than 3 years in the federal public service 6 8 25 24 28 5 6 57 15 140
2014 3 to 10 years in the federal public service 8 17 30 26 13 3 4 41 27 1164
2014 11 to 20 years in the federal public service 10 20 32 24 10 2 2 35 31 1152
2014 More than 20 years in the federal public service 8 17 34 24 11 2 3 37 27 549
2011 Less than 3 years in the federal public service 3 8 16 29 32 6 5 69 13 572
2011 3 to 10 years in the federal public service 6 12 23 32 20 3 4 56 19 1417
2011 11 to 20 years in the federal public service 6 12 29 30 15 3 5 48 20 967
2011 More than 20 years in the federal public service 6 10 24 34 19 2 5 57 17 562
2008 Less than 3 years in the federal public service 3 11 18 30 27 5 6 64 15 487
2008 3 to 10 years in the federal public service 5 13 29 31 17 3 3 51 19 1447
2008 11 to 20 years in the federal public service 6 15 27 31 15 3 4 49 22 774
2008 More than 20 years in the federal public service 7 13 32 29 13 2 4 45 21 512

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 7 14 25 20 22 5 7 48 23 317
2017 3 to 10 years in the federal public service 15 20 33 20 7 1 3 28 37 961
2017 11 to 20 years in the federal public service 18 23 33 15 6 2 3 22 43 1248
2017 More than 20 years in the federal public service 18 24 31 16 8 1 2 24 44 549
2014 Less than 3 years in the federal public service 14 11 28 21 14 7 6 39 29 140
2014 3 to 10 years in the federal public service 18 25 30 17 6 2 3 24 45 1164
2014 11 to 20 years in the federal public service 21 27 32 13 4 1 2 18 50 1154
2014 More than 20 years in the federal public service 21 24 30 15 7 1 2 23 46 551
2011 Less than 3 years in the federal public service 8 14 30 21 15 4 7 40 26 573
2011 3 to 10 years in the federal public service 13 21 33 18 9 2 4 29 35 1418
2011 11 to 20 years in the federal public service 16 24 32 15 8 1 3 24 42 966
2011 More than 20 years in the federal public service 16 19 28 20 11 0 5 33 37 563
2008 Less than 3 years in the federal public service 10 14 36 21 10 3 5 34 26 486
2008 3 to 10 years in the federal public service 11 23 31 21 9 1 3 31 37 1446
2008 11 to 20 years in the federal public service 10 26 36 18 7 1 2 26 37 773
2008 More than 20 years in the federal public service 12 23 32 21 8 1 3 31 36 513

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 1 8 21 33 29 1 6 66 11 318
2017 3 to 10 years in the federal public service 8 18 37 25 9 0 2 35 27 957
2017 11 to 20 years in the federal public service 11 23 39 19 5 1 2 25 35 1244
2017 More than 20 years in the federal public service 9 28 40 16 5 0 1 22 38 547
2014 Less than 3 years in the federal public service 3 5 27 31 26 3 4 62 9 139
2014 3 to 10 years in the federal public service 8 17 38 27 8 1 2 36 26 1155
2014 11 to 20 years in the federal public service 11 24 42 17 4 0 1 22 36 1145
2014 More than 20 years in the federal public service 13 26 41 14 5 0 2 19 39 550
2011 Less than 3 years in the federal public service 2 7 29 33 23 2 4 59 10 572
2011 3 to 10 years in the federal public service 5 15 38 28 11 1 2 40 21 1415
2011 11 to 20 years in the federal public service 10 20 42 20 6 0 2 26 31 963
2011 More than 20 years in the federal public service 10 24 38 19 7 0 2 26 35 557
2008 Less than 3 years in the federal public service 3 11 35 31 16 1 3 49 15 485
2008 3 to 10 years in the federal public service 6 18 40 24 9 0 2 34 25 1441
2008 11 to 20 years in the federal public service 8 23 45 17 6 0 2 23 31 775
2008 More than 20 years in the federal public service 12 21 42 18 5 0 2 23 33 512

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 6 10 22 21 30 5 7 57 18 316
2017 3 to 10 years in the federal public service 17 26 27 17 9 1 3 27 44 957
2017 11 to 20 years in the federal public service 21 29 29 13 6 1 2 19 52 1244
2017 More than 20 years in the federal public service 19 30 29 13 6 0 2 19 51 549
2014 Less than 3 years in the federal public service 9 11 24 23 19 5 8 49 23 140
2014 3 to 10 years in the federal public service 21 29 27 14 6 1 2 20 52 1163
2014 11 to 20 years in the federal public service 27 31 28 9 3 1 1 13 59 1153
2014 More than 20 years in the federal public service 24 32 27 10 5 0 2 15 57 549
2011 Less than 3 years in the federal public service 6 11 25 25 22 3 7 53 19 572
2011 3 to 10 years in the federal public service 13 18 32 20 11 2 4 32 34 1418
2011 11 to 20 years in the federal public service 17 27 31 16 6 0 3 22 45 966
2011 More than 20 years in the federal public service 16 28 30 14 7 1 4 22 47 564
2008 Less than 3 years in the federal public service 4 11 27 29 18 4 7 53 17 483
2008 3 to 10 years in the federal public service 10 21 32 22 12 1 3 35 32 1445
2008 11 to 20 years in the federal public service 14 28 33 15 6 1 2 22 44 769
2008 More than 20 years in the federal public service 17 29 30 15 5 0 3 21 47 512

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 4 12 17 21 23 12 10 57 21 319
2017 3 to 10 years in the federal public service 11 17 30 22 14 2 4 39 29 961
2017 11 to 20 years in the federal public service 10 21 29 24 10 2 3 37 33 1246
2017 More than 20 years in the federal public service 10 21 31 21 11 1 5 35 33 550
2014 Less than 3 years in the federal public service 7 11 16 18 27 13 7 56 23 140
2014 3 to 10 years in the federal public service 10 15 31 25 12 2 5 40 27 1161
2014 11 to 20 years in the federal public service 10 16 34 26 10 1 3 38 27 1150
2014 More than 20 years in the federal public service 9 16 34 25 11 2 3 38 26 551
2011 Less than 3 years in the federal public service 5 11 16 23 27 7 9 61 20 571
2011 3 to 10 years in the federal public service 8 15 28 25 17 2 5 45 25 1416
2011 11 to 20 years in the federal public service 8 18 29 26 13 1 5 42 28 967
2011 More than 20 years in the federal public service 7 15 31 27 13 2 5 44 24 558
2008 Less than 3 years in the federal public service 7 16 25 21 19 6 5 46 27 486
2008 3 to 10 years in the federal public service 10 22 30 22 12 1 3 35 33 1450
2008 11 to 20 years in the federal public service 11 22 33 20 9 2 3 31 35 776
2008 More than 20 years in the federal public service 12 26 33 18 8 1 3 28 39 512

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 6 15 25 15 24 9 6 46 25 318
2017 3 to 10 years in the federal public service 14 21 35 17 8 3 2 26 36 959
2017 11 to 20 years in the federal public service 17 27 33 12 6 3 3 19 47 1246
2017 More than 20 years in the federal public service 21 25 33 13 5 1 2 19 48 549
2014 Less than 3 years in the federal public service 9 15 29 20 16 6 4 41 27 140
2014 3 to 10 years in the federal public service 17 24 32 14 6 3 3 22 44 1165
2014 11 to 20 years in the federal public service 23 27 31 11 4 2 2 16 52 1151
2014 More than 20 years in the federal public service 20 26 34 10 6 1 2 17 48 549
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 74 11 5 6 2 0 2 87 8 320
2017 3 to 10 years in the federal public service 69 17 5 5 2 0 2 88 7 961
2017 11 to 20 years in the federal public service 67 18 5 5 2 0 2 88 7 1256
2017 More than 20 years in the federal public service 63 21 6 5 2 0 2 86 8 551
2014 Less than 3 years in the federal public service 71 14 4 3 2 0 7 91 5 140
2014 3 to 10 years in the federal public service 71 16 4 4 3 0 2 89 6 1168
2014 11 to 20 years in the federal public service 69 17 4 5 2 0 3 89 7 1154
2014 More than 20 years in the federal public service 72 16 4 4 2 0 2 90 6 550
2011 Less than 3 years in the federal public service 70 16 4 5 2 1 3 89 7 573
2011 3 to 10 years in the federal public service 70 16 4 4 2 0 3 89 6 1414
2011 11 to 20 years in the federal public service 67 18 5 5 2 0 3 88 7 970
2011 More than 20 years in the federal public service 69 18 4 5 2 0 3 89 7 565
2008 Less than 3 years in the federal public service 67 14 4 5 3 1 6 87 9 488
2008 3 to 10 years in the federal public service 69 14 5 5 3 0 4 87 8 1449
2008 11 to 20 years in the federal public service 67 15 5 5 4 0 4 85 10 774
2008 More than 20 years in the federal public service 71 17 3 3 2 0 3 91 5 512

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 32 21 14 8 4 14 8 67 15 318
2017 3 to 10 years in the federal public service 23 26 18 13 9 6 4 55 25 961
2017 11 to 20 years in the federal public service 20 29 18 12 10 7 4 54 25 1257
2017 More than 20 years in the federal public service 22 33 15 14 9 5 3 60 24 551
2014 Less than 3 years in the federal public service 36 27 10 5 4 10 8 77 11 140
2014 3 to 10 years in the federal public service 27 27 17 13 8 5 3 59 22 1169
2014 11 to 20 years in the federal public service 25 28 16 13 10 6 3 58 25 1156
2014 More than 20 years in the federal public service 31 30 15 9 6 6 3 67 17 551

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 50 28 8 7 3 4 0 82 10 320
2017 3 to 10 years in the federal public service 34 32 14 11 7 1 0 67 19 960
2017 11 to 20 years in the federal public service 32 33 10 13 9 2 0 67 23 1257
2017 More than 20 years in the federal public service 34 33 11 11 9 2 0 68 21 552
2014 Less than 3 years in the federal public service 52 29 11 6 2 1 0 81 8 140
2014 3 to 10 years in the federal public service 37 31 11 13 7 2 0 69 20 1169
2014 11 to 20 years in the federal public service 34 32 10 12 9 2 0 67 22 1155
2014 More than 20 years in the federal public service 45 33 8 7 6 1 1 79 13 551

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 44 32 8 6 4 5 0 81 10 319
2017 3 to 10 years in the federal public service 29 35 14 16 6 1 0 64 22 959
2017 11 to 20 years in the federal public service 25 37 15 14 7 2 0 64 21 1256
2017 More than 20 years in the federal public service 29 39 14 11 6 1 0 69 17 552
2014 Less than 3 years in the federal public service 48 29 8 9 1 4 0 81 10 140
2014 3 to 10 years in the federal public service 26 42 13 13 4 1 0 70 18 1168
2014 11 to 20 years in the federal public service 25 44 12 13 4 2 1 70 17 1156
2014 More than 20 years in the federal public service 36 40 11 9 3 1 0 77 12 551
2011 Less than 3 years in the federal public service 39 36 8 10 2 4 0 79 13 572
2011 3 to 10 years in the federal public service 28 39 12 14 5 2 0 69 19 1422
2011 11 to 20 years in the federal public service 30 38 11 14 5 2 0 70 19 968
2011 More than 20 years in the federal public service 37 36 9 11 5 2 1 75 16 566
2008 Less than 3 years in the federal public service 43 34 8 7 4 4 0 81 11 489
2008 3 to 10 years in the federal public service 31 37 11 12 6 2 0 70 18 1448
2008 11 to 20 years in the federal public service 31 42 11 9 4 3 1 75 14 775
2008 More than 20 years in the federal public service 36 39 9 10 4 2 1 77 14 512

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 32 24 11 5 3 24 1 75 11 321
2017 3 to 10 years in the federal public service 21 26 16 15 10 12 1 53 28 959
2017 11 to 20 years in the federal public service 21 26 13 16 13 10 0 53 32 1255
2017 More than 20 years in the federal public service 25 26 13 16 11 9 0 56 30 549
2014 Less than 3 years in the federal public service 30 22 14 4 3 26 2 71 9 140
2014 3 to 10 years in the federal public service 23 26 16 14 8 12 1 56 25 1168
2014 11 to 20 years in the federal public service 23 26 15 13 11 10 1 56 26 1156
2014 More than 20 years in the federal public service 35 25 11 12 7 8 1 67 21 551
2011 Less than 3 years in the federal public service 34 25 13 5 3 18 1 74 10 573
2011 3 to 10 years in the federal public service 28 26 15 12 8 10 1 60 23 1419
2011 11 to 20 years in the federal public service 27 25 13 12 12 10 1 59 27 966
2011 More than 20 years in the federal public service 42 24 9 11 7 6 0 71 20 567
2008 Less than 3 years in the federal public service 40 22 11 6 4 17 1 74 13 489
2008 3 to 10 years in the federal public service 27 28 12 12 11 10 1 62 25 1446
2008 11 to 20 years in the federal public service 31 25 14 10 11 8 0 61 23 775
2008 More than 20 years in the federal public service 40 26 9 10 8 7 0 71 19 511

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 15 16 12 14 7 33 2 49 32 321
2017 3 to 10 years in the federal public service 8 16 16 20 15 22 2 32 47 959
2017 11 to 20 years in the federal public service 8 18 16 23 15 18 2 33 47 1256
2017 More than 20 years in the federal public service 9 22 17 21 14 15 2 38 41 550
2014 Less than 3 years in the federal public service 19 17 11 8 6 36 3 58 23 140
2014 3 to 10 years in the federal public service 8 15 18 21 14 22 2 30 46 1169
2014 11 to 20 years in the federal public service 7 19 17 23 16 17 2 32 47 1155
2014 More than 20 years in the federal public service 11 29 15 18 12 13 2 47 35 551

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 58 30 5 5 1 0 0 89 6 320
2017 3 to 10 years in the federal public service 42 39 7 9 3 0 0 81 12 960
2017 11 to 20 years in the federal public service 39 41 8 8 3 1 0 80 12 1252
2017 More than 20 years in the federal public service 42 41 6 6 4 0 0 83 10 548
2014 Less than 3 years in the federal public service 61 26 7 4 2 0 0 87 6 140
2014 3 to 10 years in the federal public service 42 39 9 8 2 0 0 81 10 1169
2014 11 to 20 years in the federal public service 36 46 7 8 3 0 0 82 11 1156
2014 More than 20 years in the federal public service 47 39 7 4 3 0 0 86 7 551
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 41 38 10 6 3 1 1 81 9 320
2017 3 to 10 years in the federal public service 38 35 12 9 5 0 0 74 14 961
2017 11 to 20 years in the federal public service 34 37 12 10 7 0 0 71 17 1254
2017 More than 20 years in the federal public service 31 41 10 11 7 0 0 72 18 551
2014 Less than 3 years in the federal public service 46 36 8 4 6 0 1 83 10 140
2014 3 to 10 years in the federal public service 36 36 12 11 5 0 0 73 16 1168
2014 11 to 20 years in the federal public service 33 37 13 10 7 0 0 70 17 1157
2014 More than 20 years in the federal public service 36 38 11 9 4 1 1 75 13 551
2011 Less than 3 years in the federal public service 41 36 9 9 4 0 1 78 13 571
2011 3 to 10 years in the federal public service 34 37 12 10 7 0 0 71 17 1422
2011 11 to 20 years in the federal public service 31 38 12 10 8 1 0 69 19 969
2011 More than 20 years in the federal public service 36 36 11 9 6 1 0 74 15 566
2008 Less than 3 years in the federal public service 37 34 10 12 5 1 1 72 17 487
2008 3 to 10 years in the federal public service 31 36 12 12 7 1 0 68 20 1450
2008 11 to 20 years in the federal public service 28 36 14 11 8 1 1 66 20 775
2008 More than 20 years in the federal public service 31 36 15 8 8 0 1 68 17 513

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 59 27 6 2 1 5 1 90 3 321
2017 3 to 10 years in the federal public service 48 28 11 6 4 2 1 78 11 961
2017 11 to 20 years in the federal public service 42 31 13 6 5 2 1 76 12 1255
2017 More than 20 years in the federal public service 42 31 12 6 5 3 0 75 12 552
2014 Less than 3 years in the federal public service 58 27 6 2 4 1 2 87 7 140
2014 3 to 10 years in the federal public service 47 28 13 7 4 2 1 76 11 1165
2014 11 to 20 years in the federal public service 41 28 14 8 6 3 1 71 15 1157
2014 More than 20 years in the federal public service 46 29 10 7 3 2 2 79 11 551
2011 Less than 3 years in the federal public service 54 28 8 4 2 2 1 85 7 573
2011 3 to 10 years in the federal public service 43 30 12 7 5 2 1 75 13 1420
2011 11 to 20 years in the federal public service 40 33 11 8 6 2 1 75 14 969
2011 More than 20 years in the federal public service 46 31 9 6 5 3 1 79 11 565
2008 Less than 3 years in the federal public service 49 27 9 6 2 5 2 82 8 488
2008 3 to 10 years in the federal public service 42 28 12 7 5 4 1 74 13 1449
2008 11 to 20 years in the federal public service 40 30 12 8 7 3 1 72 15 775
2008 More than 20 years in the federal public service 38 31 14 9 5 2 1 72 14 513

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 52 27 9 7 2 3 1 82 9 321
2017 3 to 10 years in the federal public service 43 32 12 8 5 0 0 76 13 962
2017 11 to 20 years in the federal public service 38 35 11 9 6 1 0 74 15 1253
2017 More than 20 years in the federal public service 37 33 10 12 6 1 0 71 19 551
2014 Less than 3 years in the federal public service 53 25 11 4 6 1 1 79 10 140
2014 3 to 10 years in the federal public service 40 34 11 10 4 0 0 75 14 1167
2014 11 to 20 years in the federal public service 38 33 11 10 6 1 0 72 17 1156
2014 More than 20 years in the federal public service 42 34 8 9 5 1 0 77 14 549
2011 Less than 3 years in the federal public service 45 31 11 8 3 2 1 77 12 571
2011 3 to 10 years in the federal public service 37 33 11 11 7 1 0 71 18 1417
2011 11 to 20 years in the federal public service 35 36 11 11 7 1 0 71 18 968
2011 More than 20 years in the federal public service 41 35 8 10 6 1 0 77 16 564
2008 Less than 3 years in the federal public service 41 31 10 10 4 2 1 75 14 489
2008 3 to 10 years in the federal public service 35 35 11 11 6 1 0 71 18 1451
2008 11 to 20 years in the federal public service 33 37 10 10 9 1 1 70 19 773
2008 More than 20 years in the federal public service 37 31 12 11 8 1 1 70 18 512

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 82 11 2 2 2 0 2 94 3 321
2017 3 to 10 years in the federal public service 83 10 3 1 1 0 1 94 3 960
2017 11 to 20 years in the federal public service 80 12 3 2 2 0 2 94 3 1251
2017 More than 20 years in the federal public service 79 12 2 3 1 0 2 93 5 548
2014 Less than 3 years in the federal public service 82 10 0 1 1 0 5 97 2 140
2014 3 to 10 years in the federal public service 81 10 2 2 2 0 3 94 4 1167
2014 11 to 20 years in the federal public service 79 11 3 2 2 0 2 93 4 1157
2014 More than 20 years in the federal public service 79 13 2 1 2 0 2 94 3 551
2011 Less than 3 years in the federal public service 82 11 2 1 1 1 3 95 2 572
2011 3 to 10 years in the federal public service 79 11 5 1 2 0 3 92 3 1418
2011 11 to 20 years in the federal public service 78 13 4 2 1 0 2 93 3 968
2011 More than 20 years in the federal public service 80 11 4 2 1 0 2 93 3 567
2008 Less than 3 years in the federal public service 79 8 3 2 2 2 5 94 3 486
2008 3 to 10 years in the federal public service 81 7 3 2 2 0 5 93 4 1447
2008 11 to 20 years in the federal public service 79 9 3 3 2 1 3 91 5 776
2008 More than 20 years in the federal public service 83 9 2 2 3 0 2 93 4 512

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 52 18 4 7 3 9 6 83 12 320
2017 3 to 10 years in the federal public service 52 24 6 7 5 4 2 81 12 960
2017 11 to 20 years in the federal public service 50 28 6 7 4 3 2 82 12 1254
2017 More than 20 years in the federal public service 47 26 8 5 4 4 6 81 10 552
2014 Less than 3 years in the federal public service 58 16 7 5 3 7 5 84 9 140
2014 3 to 10 years in the federal public service 49 26 9 4 5 3 4 81 10 1168
2014 11 to 20 years in the federal public service 51 25 6 6 6 3 3 81 13 1156
2014 More than 20 years in the federal public service 50 25 7 4 4 4 6 83 9 551
2011 Less than 3 years in the federal public service 47 26 8 6 4 4 6 81 11 573
2011 3 to 10 years in the federal public service 48 29 7 6 6 2 2 81 12 1422
2011 11 to 20 years in the federal public service 47 28 8 6 7 2 2 78 13 969
2011 More than 20 years in the federal public service 46 28 9 5 6 2 4 78 12 567

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 62 21 7 5 3 2 1 86 8 320
2017 3 to 10 years in the federal public service 55 26 7 7 4 0 0 82 11 956
2017 11 to 20 years in the federal public service 48 30 8 7 6 1 0 79 13 1252
2017 More than 20 years in the federal public service 49 30 8 7 5 1 0 80 12 553

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 65 22 8 2 2 1 0 88 4 321
2017 3 to 10 years in the federal public service 58 24 8 5 4 1 0 82 9 958
2017 11 to 20 years in the federal public service 50 26 12 6 5 2 0 78 11 1253
2017 More than 20 years in the federal public service 50 27 9 5 6 2 0 78 12 553

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 62 23 8 4 1 0 0 86 6 321
2017 3 to 10 years in the federal public service 51 27 11 5 5 0 0 78 11 955
2017 11 to 20 years in the federal public service 45 30 11 7 6 0 0 76 13 1249
2017 More than 20 years in the federal public service 46 28 10 10 6 0 0 74 16 549
2014 Less than 3 years in the federal public service 60 25 7 3 4 1 0 86 7 140
2014 3 to 10 years in the federal public service 46 30 11 8 4 0 0 76 13 1167
2014 11 to 20 years in the federal public service 45 29 11 9 6 0 0 74 15 1156
2014 More than 20 years in the federal public service 50 29 9 6 5 1 0 80 11 549
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 3 to 10 years in the federal public service 24 32 14 14 2 7 6 65 19 84
2017 11 to 20 years in the federal public service 25 41 12 11 3 2 7 72 15 255
2017 More than 20 years in the federal public service 30 36 12 9 4 3 7 73 14 173
2014 3 to 10 years in the federal public service 27 37 15 10 4 2 6 69 15 83
2014 11 to 20 years in the federal public service 23 37 17 12 4 3 5 64 18 250
2014 More than 20 years in the federal public service 28 34 11 11 7 3 6 68 19 204

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 54 24 9 1 2 10 0 86 4 321
2017 3 to 10 years in the federal public service 30 33 15 7 5 10 0 70 13 959
2017 11 to 20 years in the federal public service 25 32 16 9 7 10 0 64 18 1253
2017 More than 20 years in the federal public service 25 31 19 10 6 9 0 61 18 553
2014 Less than 3 years in the federal public service 55 27 6 1 3 8 1 90 4 140
2014 3 to 10 years in the federal public service 27 34 17 8 4 10 0 68 14 1168
2014 11 to 20 years in the federal public service 22 32 19 10 6 10 0 60 18 1154
2014 More than 20 years in the federal public service 24 36 17 9 5 8 0 66 15 551
2011 Less than 3 years in the federal public service 42 31 12 3 2 9 1 81 6 573
2011 3 to 10 years in the federal public service 32 32 17 7 5 7 0 69 13 1419
2011 11 to 20 years in the federal public service 25 32 17 10 8 8 0 62 19 970
2011 More than 20 years in the federal public service 33 27 18 8 5 9 0 66 15 565

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 54 26 7 4 2 6 0 85 7 320
2017 3 to 10 years in the federal public service 24 33 19 13 9 3 0 59 22 961
2017 11 to 20 years in the federal public service 18 33 19 14 13 3 0 53 28 1255
2017 More than 20 years in the federal public service 19 31 17 19 12 2 0 51 32 553
2014 Less than 3 years in the federal public service 48 28 10 6 4 4 0 79 11 140
2014 3 to 10 years in the federal public service 20 33 20 15 9 3 0 55 24 1169
2014 11 to 20 years in the federal public service 15 31 21 19 13 2 0 46 33 1154
2014 More than 20 years in the federal public service 17 37 16 17 11 1 0 54 29 551
2011 Less than 3 years in the federal public service 39 35 13 6 3 2 1 77 10 572
2011 3 to 10 years in the federal public service 23 33 18 13 10 3 0 57 24 1416
2011 11 to 20 years in the federal public service 16 31 19 17 14 3 0 49 32 970
2011 More than 20 years in the federal public service 20 34 19 11 11 4 0 57 23 565
2008 Less than 3 years in the federal public service 38 33 16 6 3 5 0 75 9 489
2008 3 to 10 years in the federal public service 22 33 20 12 10 3 0 57 22 1447
2008 11 to 20 years in the federal public service 16 30 22 18 12 2 0 47 31 774
2008 More than 20 years in the federal public service 21 36 13 18 10 2 0 58 29 510

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 38 29 10 7 3 13 0 77 11 320
2017 3 to 10 years in the federal public service 16 30 19 16 11 7 0 50 29 958
2017 11 to 20 years in the federal public service 11 28 22 19 13 6 0 42 34 1253
2017 More than 20 years in the federal public service 11 29 21 20 12 7 0 43 34 552
2014 Less than 3 years in the federal public service 37 27 12 6 6 11 1 72 14 140
2014 3 to 10 years in the federal public service 14 28 21 18 11 8 0 46 32 1166
2014 11 to 20 years in the federal public service 9 25 23 24 13 6 0 36 40 1155
2014 More than 20 years in the federal public service 11 29 23 20 13 5 0 42 34 549
2011 Less than 3 years in the federal public service 24 37 14 10 4 11 0 69 16 573
2011 3 to 10 years in the federal public service 13 33 19 16 10 9 0 50 29 1420
2011 11 to 20 years in the federal public service 10 27 21 22 11 8 0 40 37 968
2011 More than 20 years in the federal public service 10 33 21 19 7 10 0 47 29 564
2008 Less than 3 years in the federal public service 23 31 18 9 3 16 1 65 14 488
2008 3 to 10 years in the federal public service 13 31 19 19 9 9 0 49 31 1446
2008 11 to 20 years in the federal public service 8 27 25 20 10 9 0 39 33 776
2008 More than 20 years in the federal public service 9 37 19 18 10 9 0 50 30 513

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 41 28 13 4 6 8 0 75 11 320
2017 3 to 10 years in the federal public service 19 25 19 14 14 8 0 49 31 959
2017 11 to 20 years in the federal public service 15 28 19 15 15 7 0 47 33 1255
2017 More than 20 years in the federal public service 18 29 15 16 17 6 0 50 34 551
2014 Less than 3 years in the federal public service 36 26 10 9 7 13 0 70 18 140
2014 3 to 10 years in the federal public service 15 24 19 21 14 8 0 42 38 1167
2014 11 to 20 years in the federal public service 12 23 20 20 18 7 0 37 41 1154
2014 More than 20 years in the federal public service 18 29 17 17 14 5 0 49 33 551
2011 Less than 3 years in the federal public service 27 35 12 9 5 12 0 71 16 569
2011 3 to 10 years in the federal public service 16 29 16 15 13 10 0 50 31 1420
2011 11 to 20 years in the federal public service 13 29 16 18 15 8 0 45 37 968
2011 More than 20 years in the federal public service 18 37 15 12 10 8 0 60 24 566
2008 Less than 3 years in the federal public service 30 29 16 10 4 12 0 66 16 487
2008 3 to 10 years in the federal public service 16 30 16 14 12 11 0 52 29 1449
2008 11 to 20 years in the federal public service 10 30 18 18 12 11 0 45 34 776
2008 More than 20 years in the federal public service 17 33 15 13 12 9 0 55 28 513

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 40 28 15 5 3 8 0 74 9 320
2017 3 to 10 years in the federal public service 15 30 19 19 12 4 0 47 33 958
2017 11 to 20 years in the federal public service 12 30 20 22 14 3 0 43 36 1250
2017 More than 20 years in the federal public service 13 30 17 23 14 3 0 44 38 550
2014 Less than 3 years in the federal public service 34 28 11 14 5 7 1 67 21 140
2014 3 to 10 years in the federal public service 13 29 21 20 14 3 0 43 35 1168
2014 11 to 20 years in the federal public service 9 27 19 25 17 3 0 37 43 1154
2014 More than 20 years in the federal public service 13 29 20 21 15 3 0 43 37 551
2011 Less than 3 years in the federal public service 26 38 15 10 5 6 0 68 16 573
2011 3 to 10 years in the federal public service 15 35 18 16 11 4 0 52 29 1415
2011 11 to 20 years in the federal public service 9 32 18 24 13 4 0 43 38 963
2011 More than 20 years in the federal public service 15 36 16 18 11 4 0 53 30 566
2008 Less than 3 years in the federal public service 27 41 12 10 4 6 1 72 15 489
2008 3 to 10 years in the federal public service 15 39 16 18 10 3 0 56 28 1450
2008 11 to 20 years in the federal public service 14 37 17 19 9 4 0 53 29 775
2008 More than 20 years in the federal public service 16 39 13 21 7 3 0 57 29 510
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 38 41 10 6 2 2 0 81 9 318
2017 3 to 10 years in the federal public service 22 43 18 11 4 1 0 66 15 958
2017 11 to 20 years in the federal public service 20 41 18 14 6 2 0 62 20 1251
2017 More than 20 years in the federal public service 20 40 19 14 6 1 0 61 20 550
2014 Less than 3 years in the federal public service 35 37 13 4 5 5 0 77 9 140
2014 3 to 10 years in the federal public service 16 41 22 12 6 2 0 59 18 1169
2014 11 to 20 years in the federal public service 12 37 22 17 9 3 0 51 26 1154
2014 More than 20 years in the federal public service 20 36 20 13 8 2 0 57 22 551
2011 Less than 3 years in the federal public service 32 39 16 5 3 4 0 75 8 573
2011 3 to 10 years in the federal public service 22 41 19 11 4 3 0 65 15 1420
2011 11 to 20 years in the federal public service 17 39 19 16 6 2 0 58 23 965
2011 More than 20 years in the federal public service 25 40 16 14 4 2 0 66 18 567

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 51 32 8 2 1 5 0 88 4 318
2017 3 to 10 years in the federal public service 42 40 11 2 1 4 0 85 3 955
2017 11 to 20 years in the federal public service 38 43 11 3 1 3 0 84 5 1249
2017 More than 20 years in the federal public service 42 37 11 3 3 4 0 83 6 548
2014 Less than 3 years in the federal public service 55 24 10 2 2 6 1 85 4 140
2014 3 to 10 years in the federal public service 41 39 11 4 1 4 0 83 5 1169
2014 11 to 20 years in the federal public service 39 40 10 4 2 4 0 83 6 1156
2014 More than 20 years in the federal public service 46 34 11 4 1 4 0 83 5 551
2011 Less than 3 years in the federal public service 46 36 9 3 1 5 1 87 4 570
2011 3 to 10 years in the federal public service 40 39 12 4 1 4 1 82 6 1420
2011 11 to 20 years in the federal public service 39 38 12 4 2 4 1 81 6 967
2011 More than 20 years in the federal public service 45 33 10 3 1 5 1 84 5 565

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 43 28 7 9 4 7 2 79 14 317
2017 3 to 10 years in the federal public service 36 39 11 7 3 3 0 78 11 955
2017 11 to 20 years in the federal public service 36 37 11 8 5 2 0 75 14 1252
2017 More than 20 years in the federal public service 38 36 11 8 4 3 1 76 12 550
2014 Less than 3 years in the federal public service 48 30 6 8 4 3 1 81 13 140
2014 3 to 10 years in the federal public service 38 39 10 7 3 2 0 79 10 1168
2014 11 to 20 years in the federal public service 38 35 11 8 5 3 0 76 13 1156
2014 More than 20 years in the federal public service 44 33 8 8 4 3 1 80 12 551
2011 Less than 3 years in the federal public service 41 33 7 8 4 6 1 80 13 574
2011 3 to 10 years in the federal public service 36 35 12 9 4 4 1 73 14 1420
2011 11 to 20 years in the federal public service 36 34 11 8 7 4 1 72 16 966
2011 More than 20 years in the federal public service 42 35 7 6 6 3 1 80 12 563
2008 Less than 3 years in the federal public service 36 36 10 10 4 3 2 75 15 489
2008 3 to 10 years in the federal public service 29 35 12 12 7 5 1 67 20 1447
2008 11 to 20 years in the federal public service 32 37 9 10 7 4 1 72 18 775
2008 More than 20 years in the federal public service 38 36 7 9 6 3 1 77 15 513

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 31 26 18 9 3 11 2 66 14 319
2017 3 to 10 years in the federal public service 28 33 19 11 4 4 1 64 16 956
2017 11 to 20 years in the federal public service 26 35 18 11 6 3 1 64 18 1254
2017 More than 20 years in the federal public service 28 34 17 11 5 4 1 65 17 552
2014 Less than 3 years in the federal public service 29 38 13 6 5 7 2 74 12 139
2014 3 to 10 years in the federal public service 26 35 20 9 4 4 1 66 14 1168
2014 11 to 20 years in the federal public service 28 33 16 11 7 4 1 65 18 1154
2014 More than 20 years in the federal public service 33 33 15 8 5 4 1 70 14 551
2011 Less than 3 years in the federal public service 22 36 16 10 5 9 2 65 17 573
2011 3 to 10 years in the federal public service 20 35 18 14 6 6 1 59 21 1419
2011 11 to 20 years in the federal public service 20 38 18 12 8 4 1 60 20 971
2011 More than 20 years in the federal public service 27 39 14 8 7 5 1 69 16 566

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 27 17 15 8 7 21 6 59 20 319
2017 3 to 10 years in the federal public service 13 18 18 16 17 15 3 38 40 958
2017 11 to 20 years in the federal public service 11 17 18 18 21 12 3 33 46 1252
2017 More than 20 years in the federal public service 12 17 20 17 19 11 4 34 43 550
2014 Less than 3 years in the federal public service 22 17 17 11 4 23 6 55 21 140
2014 3 to 10 years in the federal public service 11 18 20 18 17 14 2 35 41 1166
2014 11 to 20 years in the federal public service 9 17 17 18 24 12 3 31 49 1156
2014 More than 20 years in the federal public service 15 21 15 15 16 12 5 44 38 551
2011 Less than 3 years in the federal public service 17 21 16 13 7 21 5 52 26 573
2011 3 to 10 years in the federal public service 12 18 16 17 16 17 4 37 43 1422
2011 11 to 20 years in the federal public service 10 16 20 20 18 13 4 31 46 970
2011 More than 20 years in the federal public service 14 19 21 14 14 15 4 41 34 567

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 67 13 6 3 2 3 6 88 6 321
2017 3 to 10 years in the federal public service 61 22 7 5 2 1 2 85 7 959
2017 11 to 20 years in the federal public service 59 22 8 6 2 1 2 84 9 1254
2017 More than 20 years in the federal public service 55 25 7 6 3 1 3 83 9 553
2014 Less than 3 years in the federal public service 63 14 5 2 2 4 10 90 4 140
2014 3 to 10 years in the federal public service 60 22 7 4 2 2 3 86 6 1167
2014 11 to 20 years in the federal public service 55 24 8 5 3 1 4 83 9 1156
2014 More than 20 years in the federal public service 56 26 6 5 3 1 3 86 8 550

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 75 15 3 2 0 4 2 95 2 321
2017 3 to 10 years in the federal public service 69 21 5 2 1 1 2 92 4 959
2017 11 to 20 years in the federal public service 64 25 4 3 0 2 2 93 3 1250
2017 More than 20 years in the federal public service 67 23 4 2 1 2 1 93 3 552
2014 Less than 3 years in the federal public service 70 11 3 0 2 5 8 94 3 140
2014 3 to 10 years in the federal public service 66 22 4 3 1 2 2 92 4 1169
2014 11 to 20 years in the federal public service 63 25 5 3 1 2 2 91 4 1156
2014 More than 20 years in the federal public service 65 24 4 1 1 3 2 94 2 551
2011 Less than 3 years in the federal public service 72 17 4 2 0 2 2 93 2 573
2011 3 to 10 years in the federal public service 67 20 6 1 1 2 2 91 2 1421
2011 11 to 20 years in the federal public service 64 24 6 3 0 1 2 90 3 968
2011 More than 20 years in the federal public service 74 17 3 2 0 0 3 94 2 566
2008 Less than 3 years in the federal public service 70 17 5 1 1 2 3 92 3 486
2008 3 to 10 years in the federal public service 65 21 6 3 1 2 2 90 4 1450
2008 11 to 20 years in the federal public service 59 25 7 3 1 1 2 87 5 772
2008 More than 20 years in the federal public service 66 21 7 2 1 1 1 90 4 513

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 42 31 7 7 4 8 1 80 12 321
2017 3 to 10 years in the federal public service 23 34 16 15 11 1 0 57 26 957
2017 11 to 20 years in the federal public service 18 33 16 18 13 2 0 52 31 1249
2017 More than 20 years in the federal public service 18 36 14 17 13 2 0 56 30 548
2014 Less than 3 years in the federal public service 33 28 11 9 6 11 1 70 18 138
2014 3 to 10 years in the federal public service 18 32 16 17 14 2 0 52 33 1169
2014 11 to 20 years in the federal public service 12 31 15 21 18 2 0 44 40 1153
2014 More than 20 years in the federal public service 21 34 15 14 14 1 1 56 29 551
2011 Less than 3 years in the federal public service 36 35 12 8 5 3 1 74 13 572
2011 3 to 10 years in the federal public service 25 36 12 14 12 1 0 62 26 1423
2011 11 to 20 years in the federal public service 20 35 14 16 15 1 0 55 31 969
2011 More than 20 years in the federal public service 28 34 14 12 10 1 0 63 23 566
2008 Less than 3 years in the federal public service 32 35 16 9 4 4 0 70 13 485
2008 3 to 10 years in the federal public service 18 37 17 17 10 1 0 55 27 1450
2008 11 to 20 years in the federal public service 17 32 17 19 14 1 0 49 33 773
2008 More than 20 years in the federal public service 21 38 15 13 11 2 0 61 24 511

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 28 28 14 10 8 10 3 64 20 321
2017 3 to 10 years in the federal public service 17 24 14 21 23 2 1 41 44 961
2017 11 to 20 years in the federal public service 11 21 11 21 33 2 1 33 55 1255
2017 More than 20 years in the federal public service 13 19 12 18 33 1 4 34 54 553
2014 Less than 3 years in the federal public service 20 22 12 20 13 8 6 48 39 140
2014 3 to 10 years in the federal public service 9 18 11 23 35 2 1 28 60 1168
2014 11 to 20 years in the federal public service 7 16 11 22 41 2 1 23 65 1156
2014 More than 20 years in the federal public service 10 18 12 20 34 3 3 30 57 551
2011 Less than 3 years in the federal public service 19 24 16 20 15 5 2 45 38 572
2011 3 to 10 years in the federal public service 10 21 11 22 33 1 1 31 57 1422
2011 11 to 20 years in the federal public service 8 16 11 24 38 1 1 25 64 967
2011 More than 20 years in the federal public service 12 21 13 20 30 1 2 35 52 566
2008 Less than 3 years in the federal public service 24 34 17 14 7 4 0 61 22 484
2008 3 to 10 years in the federal public service 12 31 12 22 22 1 1 44 44 1445
2008 11 to 20 years in the federal public service 10 26 13 24 26 1 1 37 50 773
2008 More than 20 years in the federal public service 12 25 13 17 28 1 4 39 47 510

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 27 35 17 6 3 10 1 70 11 320
2017 3 to 10 years in the federal public service 17 35 25 12 7 5 0 55 19 960
2017 11 to 20 years in the federal public service 14 34 22 16 9 4 0 50 26 1252
2017 More than 20 years in the federal public service 16 34 22 12 8 7 0 54 22 552

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 50 28 12 3 2 6 0 83 4 321
2017 3 to 10 years in the federal public service 34 37 15 6 2 5 1 75 9 960
2017 11 to 20 years in the federal public service 32 38 16 5 4 4 1 74 10 1250
2017 More than 20 years in the federal public service 34 42 12 3 4 4 0 79 8 553
2014 Less than 3 years in the federal public service 51 33 9 2 1 5 0 88 3 140
2014 3 to 10 years in the federal public service 38 35 15 4 2 5 0 77 7 1167
2014 11 to 20 years in the federal public service 33 39 15 5 4 4 0 75 9 1155
2014 More than 20 years in the federal public service 39 39 11 2 2 6 0 84 4 550

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 52 35 6 4 2 3 0 89 5 321
2017 3 to 10 years in the federal public service 34 40 14 7 3 3 0 76 10 958
2017 11 to 20 years in the federal public service 28 41 16 8 5 2 0 70 13 1251
2017 More than 20 years in the federal public service 30 41 13 8 4 4 0 73 13 549
2014 Less than 3 years in the federal public service 59 30 8 1 2 1 0 90 2 140
2014 3 to 10 years in the federal public service 37 38 14 6 3 3 0 77 9 1168
2014 11 to 20 years in the federal public service 31 39 15 8 4 3 0 72 12 1155
2014 More than 20 years in the federal public service 37 39 12 7 3 2 0 78 10 551
2011 Less than 3 years in the federal public service 46 36 9 2 3 3 0 85 5 573
2011 3 to 10 years in the federal public service 32 39 14 7 4 2 0 74 12 1422
2011 11 to 20 years in the federal public service 27 38 16 9 7 4 0 67 16 968
2011 More than 20 years in the federal public service 33 44 12 5 4 2 0 78 9 567

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 68 26 4 1 1 0 0 94 2 319
2017 3 to 10 years in the federal public service 42 38 10 6 3 0 0 81 9 958
2017 11 to 20 years in the federal public service 33 42 11 8 5 1 0 75 13 1253
2017 More than 20 years in the federal public service 38 36 12 7 7 0 0 74 14 553
2014 Less than 3 years in the federal public service 72 18 7 1 2 0 0 90 2 140
2014 3 to 10 years in the federal public service 42 39 11 6 3 0 0 81 8 1169
2014 11 to 20 years in the federal public service 33 41 12 9 5 0 0 74 14 1154
2014 More than 20 years in the federal public service 38 37 10 9 6 1 0 76 14 548
2011 Less than 3 years in the federal public service 58 31 5 2 2 1 0 90 5 571
2011 3 to 10 years in the federal public service 40 38 10 7 4 0 0 79 11 1417
2011 11 to 20 years in the federal public service 31 39 11 11 7 0 0 71 18 961
2011 More than 20 years in the federal public service 39 42 8 5 5 0 0 82 10 564
2008 Less than 3 years in the federal public service 57 32 7 2 1 0 0 90 4 489
2008 3 to 10 years in the federal public service 37 40 10 7 6 0 0 77 12 1447
2008 11 to 20 years in the federal public service 29 40 12 10 8 0 0 69 18 774
2008 More than 20 years in the federal public service 34 40 10 7 7 1 0 75 14 509

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 57 31 7 3 2 0 0 88 5 319
2017 3 to 10 years in the federal public service 32 35 17 11 5 0 0 67 16 959
2017 11 to 20 years in the federal public service 24 34 21 12 8 1 0 59 20 1254
2017 More than 20 years in the federal public service 29 33 16 12 9 1 0 62 21 552
2014 Less than 3 years in the federal public service 54 28 10 4 4 0 0 82 8 140
2014 3 to 10 years in the federal public service 23 39 18 13 6 1 0 63 19 1169
2014 11 to 20 years in the federal public service 16 36 21 16 10 1 0 53 26 1154
2014 More than 20 years in the federal public service 25 35 17 12 9 1 0 61 21 551
2011 Less than 3 years in the federal public service 49 33 9 5 3 1 0 83 8 573
2011 3 to 10 years in the federal public service 31 37 17 9 6 1 0 69 15 1421
2011 11 to 20 years in the federal public service 25 36 18 12 7 1 0 62 19 964
2011 More than 20 years in the federal public service 34 36 13 11 5 1 0 71 16 563

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 54 34 6 5 1 0 0 87 6 321
2017 3 to 10 years in the federal public service 31 39 15 11 5 0 0 70 16 960
2017 11 to 20 years in the federal public service 25 36 18 14 7 0 0 61 21 1251
2017 More than 20 years in the federal public service 28 37 12 14 9 0 0 65 23 553
2014 Less than 3 years in the federal public service 52 29 10 6 2 0 0 82 9 140
2014 3 to 10 years in the federal public service 23 39 19 13 6 0 0 62 19 1169
2014 11 to 20 years in the federal public service 16 38 19 16 10 1 0 54 26 1155
2014 More than 20 years in the federal public service 25 38 16 12 9 1 0 63 21 550
2011 Less than 3 years in the federal public service 47 35 8 6 3 1 0 82 10 571
2011 3 to 10 years in the federal public service 31 39 13 12 5 0 0 70 17 1420
2011 11 to 20 years in the federal public service 24 38 17 13 8 0 0 62 21 969
2011 More than 20 years in the federal public service 33 37 12 11 6 1 0 70 18 563
2008 Less than 3 years in the federal public service 46 37 8 7 1 1 1 84 7 488
2008 3 to 10 years in the federal public service 31 41 14 10 5 0 0 71 15 1450
2008 11 to 20 years in the federal public service 26 41 13 13 6 0 0 67 20 777
2008 More than 20 years in the federal public service 32 41 12 9 6 0 0 73 16 511

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 41 24 13 8 4 9 1 72 13 319
2017 3 to 10 years in the federal public service 28 26 20 12 8 5 1 57 22 959
2017 11 to 20 years in the federal public service 25 24 19 15 10 6 2 53 26 1253
2017 More than 20 years in the federal public service 28 28 16 10 10 6 2 60 22 552
2014 Less than 3 years in the federal public service 34 25 23 9 5 2 2 61 15 140
2014 3 to 10 years in the federal public service 25 28 17 14 10 5 1 56 26 1169
2014 11 to 20 years in the federal public service 22 26 19 14 11 6 1 52 27 1156
2014 More than 20 years in the federal public service 30 26 15 11 8 7 3 61 22 551
2011 Less than 3 years in the federal public service 39 22 15 10 7 6 1 66 18 573
2011 3 to 10 years in the federal public service 31 25 17 11 9 6 1 60 22 1419
2011 11 to 20 years in the federal public service 26 27 18 14 9 5 2 57 24 966
2011 More than 20 years in the federal public service 35 27 16 10 7 4 2 66 17 567
2008 Less than 3 years in the federal public service 36 26 14 12 5 7 1 67 17 488
2008 3 to 10 years in the federal public service 30 30 15 12 8 4 1 63 21 1450
2008 11 to 20 years in the federal public service 30 28 18 13 7 4 1 60 21 776
2008 More than 20 years in the federal public service 35 31 13 9 7 5 2 70 16 511
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 Less than 3 years in the federal public service 26 41 33 320
2017 3 to 10 years in the federal public service 23 36 42 960
2017 11 to 20 years in the federal public service 21 41 38 1256
2017 More than 20 years in the federal public service 30 39 31 552
2014 Less than 3 years in the federal public service 24 34 42 140
2014 3 to 10 years in the federal public service 24 37 39 1169
2014 11 to 20 years in the federal public service 20 42 38 1157
2014 More than 20 years in the federal public service 23 44 33 549
2011 Less than 3 years in the federal public service 23 42 35 573
2011 3 to 10 years in the federal public service 24 39 37 1422
2011 11 to 20 years in the federal public service 19 46 35 971
2011 More than 20 years in the federal public service 25 44 31 567

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Less than 3 years in the federal public service 0 25 24 9 35 6 81
2017 3 to 10 years in the federal public service 2 30 49 9 4 5 222
2017 11 to 20 years in the federal public service 9 27 44 14 1 5 267
2017 More than 20 years in the federal public service 49 17 10 15 4 5 167
2014 Less than 3 years in the federal public service 0 20 28 16 9999 36 35
2014 3 to 10 years in the federal public service 2 34 40 16 9999 8 295
2014 11 to 20 years in the federal public service 9 36 34 13 9999 9 239
2014 More than 20 years in the federal public service 51 15 10 9 9999 15 129
2011 Less than 3 years in the federal public service 1 32 38 12 9999 17 132
2011 3 to 10 years in the federal public service 3 35 39 15 9999 8 350
2011 11 to 20 years in the federal public service 9 31 34 22 9999 5 188
2011 More than 20 years in the federal public service 56 9 23 7 9999 6 142
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Less than 3 years in the federal public service 9 91 321
2017 3 to 10 years in the federal public service 17 83 963
2017 11 to 20 years in the federal public service 19 81 1255
2017 More than 20 years in the federal public service 20 80 550
2014 Less than 3 years in the federal public service 10 90 139
2014 3 to 10 years in the federal public service 15 85 1166
2014 11 to 20 years in the federal public service 16 84 1154
2014 More than 20 years in the federal public service 14 86 550

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 63 32
2017 3 to 10 years in the federal public service 56 168
2017 11 to 20 years in the federal public service 45 236
2017 More than 20 years in the federal public service 39 107
2014 Less than 3 years in the federal public service 71 14
2014 3 to 10 years in the federal public service 54 175
2014 11 to 20 years in the federal public service 50 182
2014 More than 20 years in the federal public service 46 74

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 39 32
2017 3 to 10 years in the federal public service 63 168
2017 11 to 20 years in the federal public service 61 236
2017 More than 20 years in the federal public service 66 107
2014 Less than 3 years in the federal public service 50 14
2014 3 to 10 years in the federal public service 58 175
2014 11 to 20 years in the federal public service 62 182
2014 More than 20 years in the federal public service 63 74

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 6 168
2017 11 to 20 years in the federal public service 7 236
2017 More than 20 years in the federal public service 7 107
2014 Less than 3 years in the federal public service 0 14
2014 3 to 10 years in the federal public service 3 175
2014 11 to 20 years in the federal public service 4 182
2014 More than 20 years in the federal public service 15 74

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 0 32
2017 3 to 10 years in the federal public service 0 168
2017 11 to 20 years in the federal public service 0 236
2017 More than 20 years in the federal public service 0 107
2014 Less than 3 years in the federal public service 0 14
2014 3 to 10 years in the federal public service 0 175
2014 11 to 20 years in the federal public service 0 182
2014 More than 20 years in the federal public service 0 74

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 18 32
2017 3 to 10 years in the federal public service 6 168
2017 11 to 20 years in the federal public service 11 236
2017 More than 20 years in the federal public service 12 107
2014 3 to 10 years in the federal public service 7 175
2014 11 to 20 years in the federal public service 8 182
2014 More than 20 years in the federal public service 8 74

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 7 168
2017 11 to 20 years in the federal public service 4 236
2014 Less than 3 years in the federal public service 0 14
2014 3 to 10 years in the federal public service 3 175
2014 More than 20 years in the federal public service 0 74

Question 64g. From whom did you experience harassment on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 4 168
2017 11 to 20 years in the federal public service 2 236
2014 Less than 3 years in the federal public service 0 14
2014 11 to 20 years in the federal public service 3 182

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 38 32
2017 3 to 10 years in the federal public service 52 168
2017 11 to 20 years in the federal public service 42 236
2017 More than 20 years in the federal public service 37 107
2014 Less than 3 years in the federal public service 42 14
2014 3 to 10 years in the federal public service 39 174
2014 11 to 20 years in the federal public service 41 181
2014 More than 20 years in the federal public service 44 74

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 25 32
2017 3 to 10 years in the federal public service 40 168
2017 11 to 20 years in the federal public service 40 236
2017 More than 20 years in the federal public service 43 107
2014 Less than 3 years in the federal public service 50 14
2014 3 to 10 years in the federal public service 37 174
2014 11 to 20 years in the federal public service 45 181
2014 More than 20 years in the federal public service 37 74

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 32 32
2017 3 to 10 years in the federal public service 41 168
2017 11 to 20 years in the federal public service 50 236
2017 More than 20 years in the federal public service 43 107
2014 3 to 10 years in the federal public service 36 174
2014 11 to 20 years in the federal public service 37 181
2014 More than 20 years in the federal public service 50 74

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 34 32
2017 3 to 10 years in the federal public service 44 168
2017 11 to 20 years in the federal public service 39 236
2017 More than 20 years in the federal public service 40 107
2014 Less than 3 years in the federal public service 74 14
2014 3 to 10 years in the federal public service 40 174
2014 11 to 20 years in the federal public service 43 181
2014 More than 20 years in the federal public service 44 74

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 16 32
2017 3 to 10 years in the federal public service 24 168
2017 11 to 20 years in the federal public service 33 236
2017 More than 20 years in the federal public service 31 107
2014 3 to 10 years in the federal public service 28 174
2014 11 to 20 years in the federal public service 36 181
2014 More than 20 years in the federal public service 31 74

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 70 32
2017 3 to 10 years in the federal public service 58 168
2017 11 to 20 years in the federal public service 57 236
2017 More than 20 years in the federal public service 62 107
2014 Less than 3 years in the federal public service 57 14
2014 3 to 10 years in the federal public service 59 174
2014 11 to 20 years in the federal public service 51 181
2014 More than 20 years in the federal public service 61 74

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 21 32
2017 3 to 10 years in the federal public service 35 168
2017 11 to 20 years in the federal public service 34 236
2017 More than 20 years in the federal public service 32 107
2014 Less than 3 years in the federal public service 43 14
2014 3 to 10 years in the federal public service 38 174
2014 11 to 20 years in the federal public service 41 181
2014 More than 20 years in the federal public service 48 74

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in the federal public service 0 236
2014 Less than 3 years in the federal public service 0 14
2014 More than 20 years in the federal public service 0 74

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 20 32
2017 3 to 10 years in the federal public service 15 168
2017 11 to 20 years in the federal public service 4 236
2017 More than 20 years in the federal public service 5 107
2014 3 to 10 years in the federal public service 10 174
2014 11 to 20 years in the federal public service 3 181
2014 More than 20 years in the federal public service 0 74

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 7 168
2017 11 to 20 years in the federal public service 11 236
2017 More than 20 years in the federal public service 12 107
2014 3 to 10 years in the federal public service 6 174
2014 11 to 20 years in the federal public service 11 181
2014 More than 20 years in the federal public service 16 74

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 26 32
2017 3 to 10 years in the federal public service 45 168
2017 11 to 20 years in the federal public service 45 236
2017 More than 20 years in the federal public service 49 107
2014 Less than 3 years in the federal public service 43 14
2014 3 to 10 years in the federal public service 45 174
2014 11 to 20 years in the federal public service 43 181
2014 More than 20 years in the federal public service 46 74

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 22 32
2017 3 to 10 years in the federal public service 37 168
2017 11 to 20 years in the federal public service 24 236
2017 More than 20 years in the federal public service 26 107
2014 Less than 3 years in the federal public service 56 14
2014 3 to 10 years in the federal public service 25 174
2014 11 to 20 years in the federal public service 28 181
2014 More than 20 years in the federal public service 27 74

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 11 168
2017 11 to 20 years in the federal public service 15 236
2017 More than 20 years in the federal public service 14 107
2014 3 to 10 years in the federal public service 12 174
2014 11 to 20 years in the federal public service 16 181
2014 More than 20 years in the federal public service 21 74

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 56 32
2017 3 to 10 years in the federal public service 58 168
2017 11 to 20 years in the federal public service 52 236
2017 More than 20 years in the federal public service 48 107
2014 Less than 3 years in the federal public service 64 14
2014 3 to 10 years in the federal public service 52 176
2014 11 to 20 years in the federal public service 54 182
2014 More than 20 years in the federal public service 58 72

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 38 32
2017 3 to 10 years in the federal public service 29 168
2017 11 to 20 years in the federal public service 26 236
2017 More than 20 years in the federal public service 26 107
2014 Less than 3 years in the federal public service 51 14
2014 3 to 10 years in the federal public service 28 176
2014 11 to 20 years in the federal public service 33 182
2014 More than 20 years in the federal public service 21 72

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 8 168
2017 11 to 20 years in the federal public service 6 236
2017 More than 20 years in the federal public service 8 107
2014 Less than 3 years in the federal public service 0 14
2014 3 to 10 years in the federal public service 9 176
2014 11 to 20 years in the federal public service 10 182
2014 More than 20 years in the federal public service 12 72

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 15 168
2017 11 to 20 years in the federal public service 12 236
2017 More than 20 years in the federal public service 8 107
2014 3 to 10 years in the federal public service 17 176
2014 11 to 20 years in the federal public service 16 182
2014 More than 20 years in the federal public service 13 72

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 8 168
2017 11 to 20 years in the federal public service 10 236
2017 More than 20 years in the federal public service 13 107
2014 3 to 10 years in the federal public service 13 176
2014 11 to 20 years in the federal public service 10 182
2014 More than 20 years in the federal public service 10 72

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 0 32
2017 3 to 10 years in the federal public service 4 168
2017 11 to 20 years in the federal public service 2 236
2014 Less than 3 years in the federal public service 0 14
2014 11 to 20 years in the federal public service 7 182
2014 More than 20 years in the federal public service 7 72

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 15 168
2017 11 to 20 years in the federal public service 13 236
2017 More than 20 years in the federal public service 9 107
2014 3 to 10 years in the federal public service 8 176
2014 11 to 20 years in the federal public service 11 182
2014 More than 20 years in the federal public service 9 72

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 12 168
2017 11 to 20 years in the federal public service 13 236
2017 More than 20 years in the federal public service 9 107
2014 Less than 3 years in the federal public service 0 14
2014 3 to 10 years in the federal public service 7 176
2014 11 to 20 years in the federal public service 13 182
2014 More than 20 years in the federal public service 12 72

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 28 32
2017 3 to 10 years in the federal public service 24 168
2017 11 to 20 years in the federal public service 28 236
2017 More than 20 years in the federal public service 33 107
2014 3 to 10 years in the federal public service 30 176
2014 11 to 20 years in the federal public service 25 182
2014 More than 20 years in the federal public service 27 72

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 18 32
2017 3 to 10 years in the federal public service 12 160
2017 11 to 20 years in the federal public service 11 230
2017 More than 20 years in the federal public service 5 105
2014 3 to 10 years in the federal public service 14 171
2014 11 to 20 years in the federal public service 6 170
2014 More than 20 years in the federal public service 10 67

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 22 32
2017 3 to 10 years in the federal public service 23 160
2017 11 to 20 years in the federal public service 16 230
2017 More than 20 years in the federal public service 13 105
2014 3 to 10 years in the federal public service 20 171
2014 11 to 20 years in the federal public service 10 170
2014 More than 20 years in the federal public service 12 67

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 8 160
2017 11 to 20 years in the federal public service 8 230
2017 More than 20 years in the federal public service 7 105
2014 3 to 10 years in the federal public service 10 171
2014 11 to 20 years in the federal public service 6 170
2014 More than 20 years in the federal public service 8 67

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 15 32
2017 3 to 10 years in the federal public service 12 160
2017 11 to 20 years in the federal public service 6 230
2017 More than 20 years in the federal public service 6 105
2014 3 to 10 years in the federal public service 7 171
2014 11 to 20 years in the federal public service 4 170

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 14 160
2017 11 to 20 years in the federal public service 8 230
2017 More than 20 years in the federal public service 10 105
2014 3 to 10 years in the federal public service 15 171
2014 11 to 20 years in the federal public service 11 170
2014 More than 20 years in the federal public service 7 67

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 9 160
2017 11 to 20 years in the federal public service 10 230
2017 More than 20 years in the federal public service 10 105
2014 3 to 10 years in the federal public service 6 171
2014 11 to 20 years in the federal public service 8 170
2014 More than 20 years in the federal public service 8 67

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 25 32
2017 3 to 10 years in the federal public service 17 160
2017 11 to 20 years in the federal public service 13 230
2017 More than 20 years in the federal public service 16 105
2014 Less than 3 years in the federal public service 0 14
2014 3 to 10 years in the federal public service 11 171
2014 11 to 20 years in the federal public service 8 170

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 14 160
2017 11 to 20 years in the federal public service 6 230
2014 Less than 3 years in the federal public service 0 14
2014 3 to 10 years in the federal public service 8 171
2014 11 to 20 years in the federal public service 7 170

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 12 160
2017 11 to 20 years in the federal public service 10 230
2017 More than 20 years in the federal public service 16 105
2014 3 to 10 years in the federal public service 12 171
2014 11 to 20 years in the federal public service 13 170
2014 More than 20 years in the federal public service 18 67

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 23 32
2017 3 to 10 years in the federal public service 33 160
2017 11 to 20 years in the federal public service 27 230
2017 More than 20 years in the federal public service 30 105
2014 3 to 10 years in the federal public service 32 171
2014 11 to 20 years in the federal public service 20 170
2014 More than 20 years in the federal public service 25 67

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 16 160
2017 11 to 20 years in the federal public service 13 230
2017 More than 20 years in the federal public service 11 105
2014 3 to 10 years in the federal public service 12 171
2014 11 to 20 years in the federal public service 8 170
2014 More than 20 years in the federal public service 12 67

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 35 32
2017 3 to 10 years in the federal public service 54 160
2017 11 to 20 years in the federal public service 54 230
2017 More than 20 years in the federal public service 44 105
2014 Less than 3 years in the federal public service 51 14
2014 3 to 10 years in the federal public service 46 171
2014 11 to 20 years in the federal public service 50 170
2014 More than 20 years in the federal public service 46 67

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 39 32
2017 3 to 10 years in the federal public service 53 160
2017 11 to 20 years in the federal public service 55 230
2017 More than 20 years in the federal public service 56 105
2014 Less than 3 years in the federal public service 35 14
2014 3 to 10 years in the federal public service 54 171
2014 11 to 20 years in the federal public service 61 170
2014 More than 20 years in the federal public service 61 67

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 0 160
2017 11 to 20 years in the federal public service 0 230

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 11 160
2017 11 to 20 years in the federal public service 13 230
2017 More than 20 years in the federal public service 19 105
2014 3 to 10 years in the federal public service 15 171
2014 11 to 20 years in the federal public service 14 170
2014 More than 20 years in the federal public service 14 67

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Less than 3 years in the federal public service 78 22 32
2017 3 to 10 years in the federal public service 89 11 166
2017 11 to 20 years in the federal public service 93 7 236
2017 More than 20 years in the federal public service 96 4 106

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 16 9 13 2 2 46 13 62 8 321
2017 3 to 10 years in the federal public service 12 12 19 7 6 35 9 43 23 963
2017 11 to 20 years in the federal public service 10 12 22 8 8 34 6 38 26 1256
2017 More than 20 years in the federal public service 13 16 20 7 10 30 3 44 26 552
2014 Less than 3 years in the federal public service 18 4 14 1 5 37 20 52 16 140
2014 3 to 10 years in the federal public service 10 13 19 7 5 39 9 43 22 1167
2014 11 to 20 years in the federal public service 10 13 20 10 7 35 6 38 28 1156
2014 More than 20 years in the federal public service 16 18 18 6 7 33 4 52 19 551

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 35 21 12 2 1 27 2 79 4 320
2017 3 to 10 years in the federal public service 24 25 20 7 6 17 2 59 16 960
2017 11 to 20 years in the federal public service 21 29 21 9 6 13 1 58 17 1250
2017 More than 20 years in the federal public service 23 35 16 7 8 11 0 65 17 551
2014 Less than 3 years in the federal public service 31 17 15 0 4 29 4 72 6 140
2014 3 to 10 years in the federal public service 21 25 21 7 3 21 1 60 13 1167
2014 11 to 20 years in the federal public service 18 28 20 8 6 19 1 58 17 1155
2014 More than 20 years in the federal public service 26 31 17 5 5 14 1 68 11 551
2011 Less than 3 years in the federal public service 41 29 12 4 2 11 1 79 7 572
2011 3 to 10 years in the federal public service 29 34 17 7 3 10 0 70 11 1412
2011 11 to 20 years in the federal public service 27 35 15 8 5 9 0 69 14 965
2011 More than 20 years in the federal public service 37 35 13 4 3 8 0 77 8 566
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 11 36 9 16 10 6 12 56 32 320
2017 3 to 10 years in the federal public service 22 54 10 8 2 1 3 79 11 959
2017 11 to 20 years in the federal public service 23 47 9 6 2 1 11 81 9 1256
2017 More than 20 years in the federal public service 24 40 9 7 0 0 19 80 10 552
2014 Less than 3 years in the federal public service 10 33 11 16 9 5 16 54 32 139
2014 3 to 10 years in the federal public service 18 55 11 10 2 1 3 76 12 1169
2014 11 to 20 years in the federal public service 19 50 10 6 1 1 13 80 8 1156
2014 More than 20 years in the federal public service 22 39 8 5 1 1 24 80 9 551
2011 Less than 3 years in the federal public service 12 48 12 13 6 2 5 65 21 571
2011 3 to 10 years in the federal public service 19 53 11 10 3 0 4 75 13 1418
2011 11 to 20 years in the federal public service 19 47 10 8 3 0 13 76 12 968
2011 More than 20 years in the federal public service 26 38 8 4 2 1 22 83 7 566
2008 Less than 3 years in the federal public service 8 30 12 14 11 5 21 50 34 489
2008 3 to 10 years in the federal public service 14 32 9 6 5 2 31 70 17 1452
2008 11 to 20 years in the federal public service 15 28 7 4 3 2 41 74 13 777
2008 More than 20 years in the federal public service 23 27 5 3 2 1 39 83 8 513

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 8 11 14 6 5 42 14 43 25 319
2017 3 to 10 years in the federal public service 6 17 22 11 9 28 8 36 30 959
2017 11 to 20 years in the federal public service 6 13 22 12 9 27 11 32 33 1250
2017 More than 20 years in the federal public service 6 17 18 10 8 26 15 39 31 551
2014 Less than 3 years in the federal public service 7 11 17 8 2 35 21 40 22 140
2014 3 to 10 years in the federal public service 5 17 25 11 8 27 8 34 29 1167
2014 11 to 20 years in the federal public service 4 16 22 13 10 22 13 32 34 1154
2014 More than 20 years in the federal public service 8 16 19 11 6 23 17 40 29 550
2011 Less than 3 years in the federal public service 6 15 21 9 5 33 11 36 25 572
2011 3 to 10 years in the federal public service 6 15 21 14 12 25 7 31 38 1418
2011 11 to 20 years in the federal public service 5 14 18 17 13 21 11 28 44 965
2011 More than 20 years in the federal public service 7 17 22 10 8 19 16 37 28 567

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 35 18 7 2 2 27 9 84 5 321
2017 3 to 10 years in the federal public service 35 31 13 3 2 12 4 79 6 961
2017 11 to 20 years in the federal public service 32 29 14 3 2 10 10 76 6 1257
2017 More than 20 years in the federal public service 28 25 15 4 2 10 17 72 8 552
2014 Less than 3 years in the federal public service 24 24 10 2 1 26 15 80 4 140
2014 3 to 10 years in the federal public service 33 33 15 4 1 11 3 76 6 1168
2014 11 to 20 years in the federal public service 28 30 14 5 2 9 12 73 9 1154
2014 More than 20 years in the federal public service 28 24 14 2 1 9 23 76 4 551
2011 Less than 3 years in the federal public service 33 26 12 3 1 19 6 80 4 574
2011 3 to 10 years in the federal public service 32 31 15 5 3 11 3 74 9 1421
2011 11 to 20 years in the federal public service 27 29 15 5 2 10 13 72 9 967
2011 More than 20 years in the federal public service 30 22 14 4 2 10 20 73 7 568
2008 Less than 3 years in the federal public service 22 22 9 3 1 23 21 78 6 489
2008 3 to 10 years in the federal public service 20 21 10 3 2 13 31 73 10 1451
2008 11 to 20 years in the federal public service 18 18 10 2 2 8 41 71 9 774
2008 More than 20 years in the federal public service 22 19 10 2 3 6 38 73 9 512

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 31 19 8 1 2 30 9 82 5 320
2017 3 to 10 years in the federal public service 26 31 16 4 3 17 4 72 9 959
2017 11 to 20 years in the federal public service 24 26 17 5 4 14 10 66 12 1249
2017 More than 20 years in the federal public service 22 25 17 5 3 12 16 66 11 552
2014 Less than 3 years in the federal public service 23 22 8 3 1 30 14 79 7 140
2014 3 to 10 years in the federal public service 23 31 19 6 3 16 3 67 10 1169
2014 11 to 20 years in the federal public service 19 28 17 7 4 14 12 64 14 1155
2014 More than 20 years in the federal public service 17 24 17 4 2 14 22 64 10 548
2011 Less than 3 years in the federal public service 29 27 12 2 1 22 6 78 5 572
2011 3 to 10 years in the federal public service 25 30 17 7 4 15 3 66 13 1418
2011 11 to 20 years in the federal public service 20 28 16 7 5 12 13 63 16 964
2011 More than 20 years in the federal public service 23 24 15 4 3 12 19 68 10 565
2008 Less than 3 years in the federal public service 23 23 11 2 2 22 18 76 7 489
2008 3 to 10 years in the federal public service 19 19 13 6 5 11 28 62 17 1447
2008 11 to 20 years in the federal public service 16 17 12 6 6 8 36 58 21 774
2008 More than 20 years in the federal public service 22 19 10 4 5 6 34 68 15 511
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Less than 3 years in the federal public service 4 96 321
2017 3 to 10 years in the federal public service 10 90 959
2017 11 to 20 years in the federal public service 9 91 1252
2017 More than 20 years in the federal public service 8 92 550
2014 3 to 10 years in the federal public service 6 94 1165
2014 11 to 20 years in the federal public service 7 93 1155
2014 More than 20 years in the federal public service 7 93 551

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 44 12
2017 3 to 10 years in the federal public service 30 93
2017 11 to 20 years in the federal public service 25 106
2017 More than 20 years in the federal public service 37 43
2014 3 to 10 years in the federal public service 34 66
2014 11 to 20 years in the federal public service 38 79
2014 More than 20 years in the federal public service 35 37

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 39 12
2017 3 to 10 years in the federal public service 84 93
2017 11 to 20 years in the federal public service 87 106
2017 More than 20 years in the federal public service 78 43
2014 3 to 10 years in the federal public service 73 66
2014 11 to 20 years in the federal public service 85 79
2014 More than 20 years in the federal public service 80 37

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 0 12
2014 11 to 20 years in the federal public service 8 79

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 0 93
2017 11 to 20 years in the federal public service 0 106
2017 More than 20 years in the federal public service 0 43
2014 3 to 10 years in the federal public service 0 66
2014 11 to 20 years in the federal public service 0 79
2014 More than 20 years in the federal public service 0 37

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 14 93
2017 11 to 20 years in the federal public service 8 106
2017 More than 20 years in the federal public service 16 43
2014 11 to 20 years in the federal public service 8 79
2014 More than 20 years in the federal public service 13 37

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 More than 20 years in the federal public service 0 43
2014 More than 20 years in the federal public service 0 37

Question 76g. From whom did you experience discrimination on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 6 93
2017 11 to 20 years in the federal public service 5 106
2014 3 to 10 years in the federal public service 9 66

Question 77a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 17 95
2017 11 to 20 years in the federal public service 26 106
2017 More than 20 years in the federal public service 12 43
2014 3 to 10 years in the federal public service 23 67
2014 11 to 20 years in the federal public service 29 79

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 24 95
2017 11 to 20 years in the federal public service 15 106
2014 3 to 10 years in the federal public service 23 67
2014 11 to 20 years in the federal public service 15 79

Question 77c. Please indicate the type of discrimination you experienced. ...Colour

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 14 95
2017 11 to 20 years in the federal public service 14 106
2014 3 to 10 years in the federal public service 14 67
2014 11 to 20 years in the federal public service 12 79

Question 77d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 6 95

Question 77e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 28 95
2017 11 to 20 years in the federal public service 20 106
2017 More than 20 years in the federal public service 40 43
2014 3 to 10 years in the federal public service 28 67
2014 11 to 20 years in the federal public service 18 79
2014 More than 20 years in the federal public service 18 37

Question 77f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 30 95
2017 11 to 20 years in the federal public service 30 106
2017 More than 20 years in the federal public service 21 43
2014 3 to 10 years in the federal public service 30 67
2014 11 to 20 years in the federal public service 25 79
2014 More than 20 years in the federal public service 39 37

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in the federal public service 5 106

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2017 More than 20 years in the federal public service 0 43

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 8 95
2014 3 to 10 years in the federal public service 8 67
2014 11 to 20 years in the federal public service 7 79
2014 More than 20 years in the federal public service 0 37

Question 77j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 27 95
2017 11 to 20 years in the federal public service 19 106
2017 More than 20 years in the federal public service 19 43
2014 3 to 10 years in the federal public service 27 67
2014 11 to 20 years in the federal public service 26 79

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 0 12
2017 3 to 10 years in the federal public service 0 95
2017 11 to 20 years in the federal public service 0 106
2017 More than 20 years in the federal public service 0 43

Question 77l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 0 12
2017 3 to 10 years in the federal public service 13 95
2017 11 to 20 years in the federal public service 18 106
2017 More than 20 years in the federal public service 21 43
2014 3 to 10 years in the federal public service 12 67
2014 11 to 20 years in the federal public service 16 79
2014 More than 20 years in the federal public service 28 37

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 0 12
2017 11 to 20 years in the federal public service 0 106
2017 More than 20 years in the federal public service 0 43
2014 3 to 10 years in the federal public service 0 67
2014 11 to 20 years in the federal public service 0 79
2014 More than 20 years in the federal public service 0 37

Question 77n. Please indicate the type of discrimination you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 7 95
2017 11 to 20 years in the federal public service 17 106
2017 More than 20 years in the federal public service 11 43
2014 3 to 10 years in the federal public service 24 67
2014 11 to 20 years in the federal public service 22 79
2014 More than 20 years in the federal public service 25 37

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 51 12
2017 3 to 10 years in the federal public service 26 95
2017 11 to 20 years in the federal public service 18 106
2017 More than 20 years in the federal public service 23 43
2014 3 to 10 years in the federal public service 19 67
2014 11 to 20 years in the federal public service 23 79
2014 More than 20 years in the federal public service 18 37

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 39 12
2017 3 to 10 years in the federal public service 14 95
2017 11 to 20 years in the federal public service 6 106
2014 3 to 10 years in the federal public service 14 67
2014 11 to 20 years in the federal public service 14 79

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 7 95
2014 11 to 20 years in the federal public service 6 79

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 13 95
2017 11 to 20 years in the federal public service 11 106
2014 3 to 10 years in the federal public service 12 67
2014 11 to 20 years in the federal public service 16 79

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 6 95
2017 11 to 20 years in the federal public service 5 106
2014 11 to 20 years in the federal public service 7 79

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 0 12
2017 More than 20 years in the federal public service 0 43
2014 11 to 20 years in the federal public service 9 79

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 6 95
2017 11 to 20 years in the federal public service 11 106

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 5 95
2017 11 to 20 years in the federal public service 6 106

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 41 12
2017 3 to 10 years in the federal public service 58 95
2017 11 to 20 years in the federal public service 61 106
2017 More than 20 years in the federal public service 62 43
2014 3 to 10 years in the federal public service 63 67
2014 11 to 20 years in the federal public service 62 79
2014 More than 20 years in the federal public service 62 37

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 9 92
2014 More than 20 years in the federal public service 0 34

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 21 92
2014 3 to 10 years in the federal public service 12 65
2014 11 to 20 years in the federal public service 15 72

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 0 12
2014 11 to 20 years in the federal public service 0 72
2014 More than 20 years in the federal public service 0 34

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 5 92
2014 11 to 20 years in the federal public service 0 72

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 12 92
2017 11 to 20 years in the federal public service 7 104
2017 More than 20 years in the federal public service 13 43
2014 3 to 10 years in the federal public service 14 65

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 12 92
2017 11 to 20 years in the federal public service 6 104
2014 3 to 10 years in the federal public service 13 65
2014 11 to 20 years in the federal public service 7 72
2014 More than 20 years in the federal public service 0 34

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 5 92
2017 11 to 20 years in the federal public service 9 104
2014 3 to 10 years in the federal public service 15 65

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 20 92
2017 11 to 20 years in the federal public service 26 104
2017 More than 20 years in the federal public service 26 43
2014 3 to 10 years in the federal public service 33 65
2014 11 to 20 years in the federal public service 22 72
2014 More than 20 years in the federal public service 33 34

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 0 12
2017 3 to 10 years in the federal public service 10 92
2017 11 to 20 years in the federal public service 14 104
2014 3 to 10 years in the federal public service 9 65
2014 11 to 20 years in the federal public service 10 72

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 47 92
2017 11 to 20 years in the federal public service 54 104
2017 More than 20 years in the federal public service 49 43
2014 3 to 10 years in the federal public service 45 65
2014 11 to 20 years in the federal public service 48 72
2014 More than 20 years in the federal public service 33 34

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 49 12
2017 3 to 10 years in the federal public service 62 92
2017 11 to 20 years in the federal public service 67 104
2017 More than 20 years in the federal public service 67 43
2014 3 to 10 years in the federal public service 68 65
2014 11 to 20 years in the federal public service 79 72
2014 More than 20 years in the federal public service 73 34

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 0 12
2017 More than 20 years in the federal public service 0 43

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 10 92
2017 11 to 20 years in the federal public service 14 104
2017 More than 20 years in the federal public service 17 43
2014 3 to 10 years in the federal public service 14 65
2014 11 to 20 years in the federal public service 10 72
2014 More than 20 years in the federal public service 21 34

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Less than 3 years in the federal public service 69 31 12
2017 3 to 10 years in the federal public service 89 11 95
2017 11 to 20 years in the federal public service 94 6 107
2017 More than 20 years in the federal public service 98 2 43

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 20 10 11 0 1 46 12 71 2 319
2017 3 to 10 years in the federal public service 12 12 19 3 3 43 8 50 12 960
2017 11 to 20 years in the federal public service 11 13 23 4 4 39 5 44 14 1251
2017 More than 20 years in the federal public service 13 15 22 5 4 37 5 48 15 550
2014 Less than 3 years in the federal public service 18 8 10 1 2 47 14 66 8 140
2014 3 to 10 years in the federal public service 10 12 19 4 2 45 9 47 12 1167
2014 11 to 20 years in the federal public service 10 12 21 4 3 44 6 42 15 1157
2014 More than 20 years in the federal public service 13 18 19 3 3 40 4 56 11 550

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 39 20 12 1 1 24 3 81 3 320
2017 3 to 10 years in the federal public service 27 28 17 4 3 18 2 70 9 958
2017 11 to 20 years in the federal public service 26 30 20 5 3 15 1 66 10 1250
2017 More than 20 years in the federal public service 26 33 18 4 4 14 0 69 10 546
2014 Less than 3 years in the federal public service 36 22 9 1 2 26 4 83 4 140
2014 3 to 10 years in the federal public service 24 26 19 3 1 25 1 68 6 1168
2014 11 to 20 years in the federal public service 22 29 19 5 3 21 2 65 10 1155
2014 More than 20 years in the federal public service 28 31 16 4 3 17 1 72 8 549
2011 Less than 3 years in the federal public service 46 29 7 1 1 14 1 89 2 573
2011 3 to 10 years in the federal public service 36 35 13 4 1 11 0 80 6 1412
2011 11 to 20 years in the federal public service 33 36 14 4 3 10 0 77 8 967
2011 More than 20 years in the federal public service 42 33 12 2 2 9 0 82 4 568
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 14 19 20 19 27 0 1 34 46 321
2017 3 to 10 years in the federal public service 11 20 25 15 27 0 2 32 42 962
2017 11 to 20 years in the federal public service 16 25 24 15 18 1 1 42 34 1252
2017 More than 20 years in the federal public service 17 29 20 13 18 0 3 47 32 547

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 23 31 28 12 5 0 1 55 16 321
2017 3 to 10 years in the federal public service 11 21 31 21 16 0 0 32 37 961
2017 11 to 20 years in the federal public service 9 21 29 24 16 1 1 30 40 1253
2017 More than 20 years in the federal public service 11 20 31 24 14 0 1 31 38 550

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 38 33 17 8 2 0 2 73 10 320
2017 3 to 10 years in the federal public service 16 30 26 16 10 0 1 47 27 961
2017 11 to 20 years in the federal public service 12 28 27 18 13 1 2 40 32 1245
2017 More than 20 years in the federal public service 11 24 33 21 11 0 1 35 32 549

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 34 24 19 10 8 2 3 61 19 320
2017 3 to 10 years in the federal public service 15 21 26 20 16 1 1 37 37 960
2017 11 to 20 years in the federal public service 12 21 26 19 19 1 2 34 39 1253
2017 More than 20 years in the federal public service 12 23 26 19 17 2 2 36 38 547

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 47 24 11 6 3 1 8 78 10 320
2017 3 to 10 years in the federal public service 31 25 18 12 9 0 5 59 22 963
2017 11 to 20 years in the federal public service 23 25 22 13 11 1 5 51 25 1248
2017 More than 20 years in the federal public service 21 25 25 13 11 1 5 49 25 548

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 38 27 19 11 4 0 1 66 15 318
2017 3 to 10 years in the federal public service 19 29 26 16 10 0 0 48 26 961
2017 11 to 20 years in the federal public service 16 25 29 18 13 1 0 41 30 1251
2017 More than 20 years in the federal public service 20 28 26 16 8 0 1 49 24 548

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 43 34 13 5 2 1 2 79 7 318
2017 3 to 10 years in the federal public service 22 33 24 13 6 1 2 57 19 960
2017 11 to 20 years in the federal public service 18 32 25 14 8 1 1 51 23 1251
2017 More than 20 years in the federal public service 19 31 26 15 7 1 1 51 22 551

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 41 31 16 6 2 1 2 75 8 318
2017 3 to 10 years in the federal public service 22 35 23 12 6 1 1 58 18 960
2017 11 to 20 years in the federal public service 14 33 28 16 7 1 1 48 24 1251
2017 More than 20 years in the federal public service 16 29 28 18 7 1 1 46 25 549

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 40 32 18 6 3 1 1 74 8 318
2017 3 to 10 years in the federal public service 30 35 18 9 6 0 1 66 15 961
2017 11 to 20 years in the federal public service 22 35 24 11 6 1 2 58 17 1252
2017 More than 20 years in the federal public service 24 35 20 13 6 0 1 60 20 550

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 39 30 18 7 2 2 1 72 9 318
2017 3 to 10 years in the federal public service 31 32 20 10 5 0 1 64 15 957
2017 11 to 20 years in the federal public service 21 30 25 15 7 1 1 52 22 1248
2017 More than 20 years in the federal public service 18 29 24 16 10 1 2 48 27 546

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 67 18 9 3 2 0 1 86 5 319
2017 3 to 10 years in the federal public service 48 29 13 6 4 0 1 77 9 961
2017 11 to 20 years in the federal public service 53 25 13 5 2 0 1 79 7 1253
2017 More than 20 years in the federal public service 57 23 11 4 3 0 2 82 7 551

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 83 9 3 0 1 1 4 96 1 319
2017 3 to 10 years in the federal public service 71 13 6 4 3 0 3 86 7 960
2017 11 to 20 years in the federal public service 66 15 7 5 3 1 3 84 9 1253
2017 More than 20 years in the federal public service 68 13 7 4 5 0 2 84 9 553

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 62 24 9 2 1 1 2 88 3 320
2017 3 to 10 years in the federal public service 50 32 9 4 3 0 2 84 7 960
2017 11 to 20 years in the federal public service 49 30 12 5 2 0 2 81 7 1253
2017 More than 20 years in the federal public service 51 29 11 3 2 0 2 83 6 550

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 75 12 6 3 1 1 3 90 4 321
2017 3 to 10 years in the federal public service 58 21 11 4 4 0 2 80 9 963
2017 11 to 20 years in the federal public service 53 21 11 8 4 1 2 76 12 1253
2017 More than 20 years in the federal public service 54 22 11 6 5 0 2 77 11 551

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 69 8 2 0 0 0 21 97 0 318
2017 3 to 10 years in the federal public service 56 12 5 1 1 0 25 91 3 963
2017 11 to 20 years in the federal public service 52 17 8 2 1 0 21 87 3 1254
2017 More than 20 years in the federal public service 48 18 6 3 1 0 23 87 5 547

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 75 12 5 1 0 1 6 93 1 319
2017 3 to 10 years in the federal public service 60 19 9 2 1 0 8 87 3 960
2017 11 to 20 years in the federal public service 59 20 10 3 1 1 6 86 4 1239
2017 More than 20 years in the federal public service 60 20 8 3 1 0 7 87 4 546

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 44 17 17 8 13 0 2 62 21 321
2017 3 to 10 years in the federal public service 64 14 7 3 6 0 5 83 10 962
2017 11 to 20 years in the federal public service 70 15 5 2 1 1 5 91 3 1255
2017 More than 20 years in the federal public service 77 11 3 1 1 1 6 94 2 553

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 51 28 12 4 1 1 2 82 5 320
2017 3 to 10 years in the federal public service 48 31 14 3 2 0 3 81 5 961
2017 11 to 20 years in the federal public service 48 30 13 4 2 1 2 81 6 1253
2017 More than 20 years in the federal public service 50 28 12 4 2 0 4 81 6 548

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 15 38 34 11 3 0 0 52 13 321
2017 3 to 10 years in the federal public service 6 26 44 18 6 0 0 32 24 963
2017 11 to 20 years in the federal public service 5 21 43 20 9 1 0 27 30 1255
2017 More than 20 years in the federal public service 5 22 41 22 10 0 0 27 32 552

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 3 15 40 25 16 1 1 41 18 320
2017 3 to 10 years in the federal public service 8 21 45 20 6 0 0 26 29 960
2017 11 to 20 years in the federal public service 11 25 43 16 5 0 0 21 36 1248
2017 More than 20 years in the federal public service 7 28 41 20 4 0 0 24 35 550

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 41 35 10 7 2 5 0 80 9 321
2017 3 to 10 years in the federal public service 34 43 12 7 3 1 0 78 10 962
2017 11 to 20 years in the federal public service 32 42 12 6 4 2 0 77 11 1254
2017 More than 20 years in the federal public service 37 42 10 5 4 1 0 80 9 552

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 32 41 15 7 2 3 0 75 10 320
2017 3 to 10 years in the federal public service 17 41 16 14 10 1 0 58 25 962
2017 11 to 20 years in the federal public service 16 35 17 18 11 3 0 52 30 1256
2017 More than 20 years in the federal public service 20 40 15 14 10 0 0 60 25 551
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Less than 3 years in the federal public service 13 87 321
2017 3 to 10 years in the federal public service 18 82 963
2017 11 to 20 years in the federal public service 18 82 1248
2017 More than 20 years in the federal public service 16 84 550
2014 Less than 3 years in the federal public service 4 96 140
2014 3 to 10 years in the federal public service 16 84 1167
2014 11 to 20 years in the federal public service 16 84 1155
2014 More than 20 years in the federal public service 14 86 548

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Less than 3 years in the federal public service 83 17 40
2017 3 to 10 years in the federal public service 86 14 177
2017 11 to 20 years in the federal public service 86 14 220
2017 More than 20 years in the federal public service 85 15 90
2014 3 to 10 years in the federal public service 83 17 189
2014 11 to 20 years in the federal public service 86 14 178
2014 More than 20 years in the federal public service 80 20 77

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 62 27 4 3 3 0 0 90 6 32
2017 3 to 10 years in the federal public service 48 36 5 6 2 3 0 86 8 152
2017 11 to 20 years in the federal public service 51 32 6 9 1 0 1 84 10 189
2017 More than 20 years in the federal public service 56 28 5 7 4 0 0 84 11 76
2014 3 to 10 years in the federal public service 47 34 10 5 2 1 1 82 7 156
2014 11 to 20 years in the federal public service 51 29 7 9 3 1 1 81 12 153
2014 More than 20 years in the federal public service 53 36 7 0 4 0 0 89 4 61
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 18 17 20 16 24 3 1 19 81 321
2017 3 to 10 years in the federal public service 20 18 22 17 19 3 0 21 79 961
2017 11 to 20 years in the federal public service 29 23 20 10 12 5 1 31 69 1258
2017 More than 20 years in the federal public service 33 24 19 12 8 3 1 35 65 552

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 35 250
2017 3 to 10 years in the federal public service 22 730
2017 11 to 20 years in the federal public service 12 811
2017 More than 20 years in the federal public service 12 341

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 52 250
2017 3 to 10 years in the federal public service 45 730
2017 11 to 20 years in the federal public service 29 811
2017 More than 20 years in the federal public service 25 341

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 25 250
2017 3 to 10 years in the federal public service 22 730
2017 11 to 20 years in the federal public service 18 811
2017 More than 20 years in the federal public service 15 341

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 13 250
2017 3 to 10 years in the federal public service 38 730
2017 11 to 20 years in the federal public service 34 811
2017 More than 20 years in the federal public service 28 341

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 2 250
2017 3 to 10 years in the federal public service 16 730
2017 11 to 20 years in the federal public service 8 811
2017 More than 20 years in the federal public service 3 341

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 54 250
2017 3 to 10 years in the federal public service 40 730
2017 11 to 20 years in the federal public service 54 811
2017 More than 20 years in the federal public service 64 341

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 Less than 3 years in the federal public service 4 51 15 12 5 13 242
2017 3 to 10 years in the federal public service 3 37 24 13 7 16 713
2017 11 to 20 years in the federal public service 5 47 20 12 6 11 800
2017 More than 20 years in the federal public service 9 46 19 13 4 9 335

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 15 18 16 16 28 1 6 35 48 251
2017 3 to 10 years in the federal public service 6 17 16 19 35 1 7 24 58 735
2017 11 to 20 years in the federal public service 5 14 15 18 35 2 12 22 61 819
2017 More than 20 years in the federal public service 4 13 13 18 35 3 14 20 64 344

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 2 5 14 16 56 2 4 7 78 251
2017 3 to 10 years in the federal public service 2 4 9 18 63 1 3 6 84 734
2017 11 to 20 years in the federal public service 1 5 9 17 58 2 8 7 84 816
2017 More than 20 years in the federal public service 2 5 8 18 52 4 11 8 83 343
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