2017 Public Service Employee Survey Results for Department of Justice Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - EC

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 31 50 3 14 2 0 0 81 16 341
2017 EC-01 37 37 10 10 5 0 0 74 16 19
2017 EC-02 38 52 2 7 0 0 0 90 7 40
2017 EC-03 28 48 4 19 2 0 0 76 20 130
2017 EC-04 29 50 0 18 2 0 0 79 21 48
2017 EC-05 39 47 3 8 3 0 0 87 11 38
2017 EC-06 26 54 0 16 4 0 0 80 20 24
2017 EC-07 23 64 5 9 0 0 0 86 9 22
2014 EC 27 49 7 13 5 0 0 76 18 303
2014 EC-01 43 48 0 10 0 0 0 90 10 21
2014 EC-02 26 50 5 16 3 0 0 76 18 38
2014 EC-03 24 44 5 18 9 0 0 68 27 108
2014 EC-04 23 46 15 10 5 0 0 69 15 39
2014 EC-05 25 55 9 9 2 0 0 79 11 44
2014 EC-06 27 64 0 9 0 0 0 91 9 22
2014 EC-07 32 53 11 5 0 0 0 84 5 19
2011 EC 42 42 4 10 3 0 0 84 12 354
2011 EC-01 46 43 4 4 4 0 0 89 7 28
2011 EC-02 38 42 5 13 2 0 0 80 15 55
2011 EC-03 37 44 4 13 2 0 0 81 15 126
2011 EC-04 45 40 5 3 8 0 0 85 10 40
2011 EC-05 43 39 4 14 0 0 0 82 14 49
2011 EC-06 55 32 5 5 5 0 0 86 9 22
2011 EC-07 50 46 0 4 0 0 0 96 4 26

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 74 20 3 1 1 0 0 95 2 338
2017 EC-01 74 26 0 0 0 0 0 100 0 19
2017 EC-02 70 27 2 0 0 0 0 98 0 40
2017 EC-03 76 21 1 2 0 0 1 98 2 129
2017 EC-04 79 12 6 0 0 2 0 94 0 48
2017 EC-05 84 11 3 0 3 0 0 95 3 37
2017 EC-06 63 25 8 4 0 0 0 88 4 24
2017 EC-07 76 5 10 0 10 0 0 81 10 21
2014 EC 69 22 3 2 1 1 2 94 3 303
2014 EC-01 71 24 5 0 0 0 0 95 0 21
2014 EC-02 69 18 5 0 3 3 3 92 3 38
2014 EC-03 76 19 1 3 0 0 2 96 3 108
2014 EC-04 51 31 8 3 3 3 3 86 5 39
2014 EC-05 68 27 0 2 0 0 2 98 2 44
2014 EC-06 68 23 5 0 0 0 5 95 0 22
2014 EC-07 58 26 5 11 0 0 0 84 11 19
2011 EC 77 17 1 1 1 1 2 97 2 354
2011 EC-01 75 18 0 0 0 0 7 100 0 28
2011 EC-02 78 15 0 2 2 4 0 96 4 55
2011 EC-03 77 19 1 1 1 0 2 98 2 126
2011 EC-04 68 23 8 0 0 0 3 92 0 40
2011 EC-05 84 8 0 4 0 0 4 96 4 49
2011 EC-06 86 14 0 0 0 0 0 100 0 22
2011 EC-07 77 19 0 4 0 0 0 96 4 26

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 68 18 5 6 2 0 1 87 9 340
2017 EC-01 64 16 5 10 5 0 0 79 16 19
2017 EC-02 70 17 2 10 0 0 0 88 10 40
2017 EC-03 74 16 3 4 1 0 2 92 5 129
2017 EC-04 77 14 2 2 4 0 0 91 7 48
2017 EC-05 71 18 5 5 0 0 0 89 5 38
2017 EC-06 63 21 13 4 0 0 0 83 4 24
2017 EC-07 46 27 18 0 9 0 0 73 9 22
2014 EC 61 26 5 4 2 0 2 89 6 302
2014 EC-01 57 29 10 5 0 0 0 86 5 21
2014 EC-02 58 27 8 0 3 3 3 89 3 38
2014 EC-03 65 21 5 5 1 0 4 89 6 107
2014 EC-04 49 36 5 3 5 0 3 87 8 39
2014 EC-05 66 18 5 9 2 0 0 84 11 44
2014 EC-06 77 23 0 0 0 0 0 100 0 22
2014 EC-07 47 42 5 0 5 0 0 89 5 19
2011 EC 66 21 5 4 2 0 3 90 6 354
2011 EC-01 50 25 4 14 0 0 7 81 15 28
2011 EC-02 75 15 5 0 5 0 0 89 5 55
2011 EC-03 67 22 3 3 2 0 2 92 5 126
2011 EC-04 68 23 8 0 0 0 3 92 0 40
2011 EC-05 67 18 8 4 0 0 2 88 4 49
2011 EC-06 68 23 0 5 0 0 5 95 5 22
2011 EC-07 62 23 4 8 4 0 0 85 12 26

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 34 35 7 15 8 0 0 70 23 341
2017 EC-01 37 27 10 16 5 0 5 67 22 19
2017 EC-02 48 35 7 7 2 0 0 83 10 40
2017 EC-03 31 38 5 18 8 0 0 69 25 130
2017 EC-04 27 36 12 15 10 0 0 63 25 48
2017 EC-05 37 34 5 16 8 0 0 71 24 38
2017 EC-06 26 37 4 12 20 0 0 63 33 24
2017 EC-07 54 23 5 9 9 0 0 77 18 22
2014 EC 37 29 8 14 12 0 0 66 26 303
2014 EC-01 43 38 5 10 5 0 0 81 14 21
2014 EC-02 40 24 5 16 16 0 0 63 31 38
2014 EC-03 31 28 11 17 14 0 0 58 31 108
2014 EC-04 23 38 8 18 13 0 0 62 31 39
2014 EC-05 39 30 13 7 11 0 0 68 18 44
2014 EC-06 45 32 0 14 9 0 0 77 23 22
2014 EC-07 63 16 0 16 5 0 0 79 21 19
2011 EC 39 34 6 11 9 0 0 74 20 350
2011 EC-01 39 39 7 11 4 0 0 79 14 28
2011 EC-02 29 36 5 9 20 0 0 65 29 55
2011 EC-03 23 41 9 16 11 0 0 64 27 123
2011 EC-04 40 33 5 10 10 0 3 74 21 40
2011 EC-05 49 35 6 8 2 0 0 84 10 49
2011 EC-06 77 18 0 0 5 0 0 95 5 22
2011 EC-07 72 16 4 8 0 0 0 88 8 25

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 25 44 13 13 5 0 0 69 18 340
2017 EC-01 42 32 5 10 10 0 0 74 21 19
2017 EC-02 32 31 17 17 2 0 0 63 20 40
2017 EC-03 22 50 11 13 4 0 0 72 16 130
2017 EC-04 27 44 12 13 4 0 0 71 17 48
2017 EC-05 24 53 3 11 11 0 0 76 21 38
2017 EC-06 26 45 4 12 12 0 0 71 24 24
2017 EC-07 23 41 27 9 0 0 0 64 9 22
2014 EC 22 41 13 17 6 0 0 64 23 302
2014 EC-01 38 29 33 0 0 0 0 67 0 21
2014 EC-02 18 34 18 24 5 0 0 53 29 38
2014 EC-03 18 44 13 18 7 0 0 62 25 108
2014 EC-04 15 41 13 21 10 0 0 56 31 39
2014 EC-05 23 46 7 23 2 0 0 68 25 44
2014 EC-06 19 57 14 5 5 0 0 76 10 21
2014 EC-07 47 37 0 11 5 0 0 84 16 19
2011 EC 32 40 9 13 4 0 1 73 18 352
2011 EC-01 39 25 14 11 11 0 0 64 21 28
2011 EC-02 30 37 11 15 7 0 0 67 22 54
2011 EC-03 23 46 9 20 2 0 0 69 22 126
2011 EC-04 33 40 15 0 8 0 5 76 8 40
2011 EC-05 43 41 2 12 0 2 0 85 13 49
2011 EC-06 38 57 0 5 0 0 0 95 5 21
2011 EC-07 38 27 15 15 4 0 0 65 19 26

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 46 39 9 4 2 0 0 85 5 341
2017 EC-01 32 42 21 5 0 0 0 74 5 19
2017 EC-02 55 40 2 2 0 0 0 95 2 40
2017 EC-03 36 44 13 5 2 0 0 80 7 130
2017 EC-04 52 43 2 2 0 0 0 96 2 48
2017 EC-05 53 29 11 3 5 0 0 82 8 38
2017 EC-06 63 29 8 0 0 0 0 92 0 24
2017 EC-07 68 27 5 0 0 0 0 95 0 22
2014 EC 41 40 10 4 4 0 0 82 8 303
2014 EC-01 29 43 19 10 0 0 0 71 10 21
2014 EC-02 34 45 8 5 8 0 0 79 13 38
2014 EC-03 34 45 11 5 5 0 0 80 9 108
2014 EC-04 49 36 5 3 8 0 0 85 10 39
2014 EC-05 43 39 14 2 2 0 0 82 5 44
2014 EC-06 55 41 0 0 5 0 0 95 5 22
2014 EC-07 63 21 11 5 0 0 0 84 5 19
2011 EC 48 33 8 9 2 0 0 81 11 353
2011 EC-01 37 37 15 4 7 0 0 74 11 27
2011 EC-02 45 40 5 7 2 0 0 85 9 55
2011 EC-03 40 33 11 13 2 0 0 74 15 126
2011 EC-04 45 30 8 15 0 3 0 77 15 40
2011 EC-05 55 31 4 6 4 0 0 86 10 49
2011 EC-06 73 23 0 0 5 0 0 95 5 22
2011 EC-07 62 31 4 4 0 0 0 92 4 26

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 54 33 6 5 2 0 0 87 7 341
2017 EC-01 47 37 5 5 5 0 0 84 10 19
2017 EC-02 55 30 5 10 0 0 0 85 10 40
2017 EC-03 47 40 5 5 3 0 0 87 8 130
2017 EC-04 65 27 4 4 0 0 0 92 4 48
2017 EC-05 61 29 3 3 5 0 0 89 8 38
2017 EC-06 63 29 8 0 0 0 0 92 0 24
2017 EC-07 68 32 0 0 0 0 0 100 0 22
2014 EC 46 39 9 4 3 0 0 84 7 303
2014 EC-01 33 33 24 10 0 0 0 67 10 21
2014 EC-02 39 48 3 3 8 0 0 87 10 38
2014 EC-03 39 42 11 6 3 0 0 81 8 108
2014 EC-04 51 38 3 3 5 0 0 90 8 39
2014 EC-05 52 34 11 0 2 0 0 86 2 44
2014 EC-06 55 41 5 0 0 0 0 95 0 22
2014 EC-07 63 26 5 5 0 0 0 89 5 19
2011 EC 52 36 4 6 2 0 0 88 8 354
2011 EC-01 39 43 7 7 4 0 0 82 11 28
2011 EC-02 49 33 11 5 2 0 0 82 7 55
2011 EC-03 40 45 4 10 1 0 0 86 10 126
2011 EC-04 65 23 3 5 5 0 0 88 10 40
2011 EC-05 61 35 0 2 2 0 0 96 4 49
2011 EC-06 68 32 0 0 0 0 0 100 0 22
2011 EC-07 73 23 0 4 0 0 0 96 4 26

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 46 38 8 6 3 0 0 84 8 338
2017 EC-01 55 28 11 5 0 0 0 84 5 18
2017 EC-02 48 35 12 5 0 0 0 83 5 40
2017 EC-03 41 42 8 8 2 0 0 83 9 130
2017 EC-04 48 39 6 2 4 0 0 88 6 48
2017 EC-05 58 28 6 3 3 0 3 89 6 36
2017 EC-06 38 50 8 4 0 0 0 88 4 24
2017 EC-07 54 32 5 5 5 0 0 86 9 22
2014 EC 37 37 11 11 4 0 0 75 14 303
2014 EC-01 48 29 19 5 0 0 0 76 5 21
2014 EC-02 37 26 16 13 5 3 0 65 19 38
2014 EC-03 35 37 10 13 5 0 0 72 18 108
2014 EC-04 33 36 8 18 5 0 0 69 23 39
2014 EC-05 36 48 9 5 2 0 0 84 7 44
2014 EC-06 32 59 5 5 0 0 0 91 5 22
2014 EC-07 58 26 0 5 5 0 5 89 11 19

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 38 36 9 8 8 1 0 75 16 341
2017 EC-01 47 21 21 0 10 0 0 68 10 19
2017 EC-02 38 40 15 2 5 0 0 78 7 40
2017 EC-03 43 35 7 10 5 1 0 78 15 130
2017 EC-04 37 39 7 2 14 0 0 77 16 48
2017 EC-05 29 42 3 13 13 0 0 71 26 38
2017 EC-06 37 42 4 0 12 4 0 83 13 24
2017 EC-07 50 27 9 9 5 0 0 77 14 22
2014 EC 39 34 11 10 6 0 0 73 16 302
2014 EC-01 48 33 19 0 0 0 0 81 0 21
2014 EC-02 45 24 13 10 8 0 0 69 18 38
2014 EC-03 37 35 11 9 7 0 0 73 16 107
2014 EC-04 33 31 8 21 8 0 0 64 28 39
2014 EC-05 27 48 14 5 7 0 0 75 11 44
2014 EC-06 50 36 5 9 0 0 0 86 9 22
2014 EC-07 58 21 5 11 5 0 0 79 16 19
2011 EC 46 35 7 9 3 1 0 82 11 351
2011 EC-01 54 21 14 11 0 0 0 75 11 28
2011 EC-02 42 44 7 5 2 0 0 85 7 55
2011 EC-03 40 37 7 8 6 1 1 79 14 126
2011 EC-04 42 32 11 13 0 3 0 76 14 38
2011 EC-05 53 31 6 10 0 0 0 84 10 49
2011 EC-06 52 43 0 5 0 0 0 95 5 21
2011 EC-07 54 31 4 8 4 0 0 85 12 26

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 37 19 13 13 12 3 4 60 26 340
2017 EC-01 33 17 17 11 5 0 16 60 20 18
2017 EC-02 28 15 25 7 15 2 7 48 25 40
2017 EC-03 35 16 16 12 13 4 4 55 27 130
2017 EC-04 40 38 2 10 6 2 2 81 17 48
2017 EC-05 34 21 5 21 13 3 3 58 36 38
2017 EC-06 46 16 13 17 8 0 0 63 25 24
2017 EC-07 54 9 5 14 14 0 5 67 29 22
2014 EC 27 23 13 14 14 4 6 55 31 301
2014 EC-01 19 29 19 10 5 10 10 59 18 21
2014 EC-02 11 19 24 13 13 8 11 37 33 37
2014 EC-03 19 25 13 14 21 3 5 48 38 108
2014 EC-04 33 23 13 13 8 5 5 63 23 39
2014 EC-05 39 26 7 14 12 0 2 67 26 43
2014 EC-06 36 18 9 23 5 0 9 60 30 22
2014 EC-07 58 21 0 5 11 5 0 83 17 19
2011 EC 26 27 9 17 11 3 6 59 31 351
2011 EC-01 32 25 18 7 4 11 4 67 13 28
2011 EC-02 24 18 9 16 22 4 7 47 43 55
2011 EC-03 24 30 10 18 10 2 5 59 31 125
2011 EC-04 23 23 10 23 8 8 5 53 35 39
2011 EC-05 37 27 8 18 6 0 4 66 26 49
2011 EC-06 23 41 0 14 14 0 9 70 30 22
2011 EC-07 19 31 12 15 15 0 8 54 33 26

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 35 47 8 5 4 0 0 83 9 340
2017 EC-01 37 42 10 5 5 0 0 79 10 19
2017 EC-02 34 58 5 3 0 0 0 92 3 39
2017 EC-03 28 50 10 6 6 1 0 78 12 130
2017 EC-04 46 37 10 6 0 0 0 84 6 48
2017 EC-05 42 45 8 0 5 0 0 87 5 38
2017 EC-06 46 42 0 12 0 0 0 88 12 24
2017 EC-07 55 36 5 5 0 0 0 91 5 22
2014 EC 32 47 13 6 4 0 0 78 9 303
2014 EC-01 14 62 19 5 0 0 0 76 5 21
2014 EC-02 29 55 3 5 8 0 0 84 13 38
2014 EC-03 29 44 16 9 3 0 0 72 12 108
2014 EC-04 33 44 15 3 5 0 0 77 8 39
2014 EC-05 32 48 16 2 2 0 0 79 5 44
2014 EC-06 32 55 9 5 0 0 0 86 5 22
2014 EC-07 63 26 5 0 5 0 0 89 5 19
2011 EC 38 41 9 7 4 0 0 79 11 352
2011 EC-01 32 39 14 11 4 0 0 71 14 28
2011 EC-02 33 51 11 4 2 0 0 84 5 55
2011 EC-03 31 41 10 13 5 0 0 72 17 126
2011 EC-04 39 39 11 3 5 3 0 81 8 38
2011 EC-05 53 35 4 4 4 0 0 88 8 49
2011 EC-06 41 50 5 5 0 0 0 91 5 22
2011 EC-07 54 31 8 4 4 0 0 85 8 26

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 29 37 12 12 9 0 0 66 22 340
2017 EC-01 31 32 6 21 10 0 0 63 31 19
2017 EC-02 24 46 18 8 5 0 0 70 13 39
2017 EC-03 28 34 13 14 11 0 0 62 24 130
2017 EC-04 37 31 11 19 2 0 0 68 21 48
2017 EC-05 29 45 11 5 11 0 0 74 16 38
2017 EC-06 38 38 12 4 8 0 0 76 12 24
2017 EC-07 41 41 5 5 9 0 0 82 14 22
2014 EC 22 40 12 16 10 0 0 62 26 301
2014 EC-01 19 57 14 5 5 0 0 76 10 21
2014 EC-02 13 43 5 30 8 0 0 57 38 37
2014 EC-03 18 34 17 19 13 0 0 52 31 108
2014 EC-04 16 50 11 13 11 0 0 66 24 38
2014 EC-05 32 46 16 5 2 0 0 77 7 44
2014 EC-06 27 45 0 14 14 0 0 73 27 22
2014 EC-07 53 21 11 5 11 0 0 74 16 19
2011 EC 29 40 12 10 10 0 0 68 20 354
2011 EC-01 18 39 29 4 11 0 0 57 14 28
2011 EC-02 22 38 16 9 15 0 0 60 24 55
2011 EC-03 24 42 9 14 11 0 0 66 25 126
2011 EC-04 30 33 18 8 13 0 0 63 20 40
2011 EC-05 45 41 4 10 0 0 0 86 10 49
2011 EC-06 36 50 0 9 5 0 0 86 14 22
2011 EC-07 31 35 12 12 12 0 0 65 23 26

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 27 45 14 10 3 0 0 73 13 340
2017 EC-01 31 37 10 16 5 0 0 69 21 19
2017 EC-02 24 41 33 3 0 0 0 64 3 39
2017 EC-03 25 45 11 14 4 0 0 71 18 130
2017 EC-04 31 48 17 4 0 0 0 79 4 48
2017 EC-05 37 45 8 11 0 0 0 82 11 38
2017 EC-06 29 46 13 4 8 0 0 75 12 24
2017 EC-07 36 50 9 5 0 0 0 86 5 22

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 39 43 12 4 2 0 0 82 6 338
2017 EC-01 42 42 5 5 5 0 0 84 10 19
2017 EC-02 35 42 21 3 0 0 0 77 3 38
2017 EC-03 31 46 15 4 5 0 0 76 8 129
2017 EC-04 44 41 8 4 0 2 0 87 4 48
2017 EC-05 53 39 3 5 0 0 0 92 5 38
2017 EC-06 55 45 0 0 0 0 0 100 0 24
2017 EC-07 59 32 0 9 0 0 0 91 9 22
2014 EC 37 41 12 7 3 1 0 78 10 303
2014 EC-01 38 43 14 0 0 5 0 85 0 21
2014 EC-02 37 31 18 8 5 0 0 69 13 38
2014 EC-03 29 44 14 8 5 0 0 73 13 108
2014 EC-04 33 56 10 0 0 0 0 90 0 39
2014 EC-05 41 43 11 5 0 0 0 84 5 44
2014 EC-06 55 36 0 5 5 0 0 91 9 22
2014 EC-07 63 11 5 11 11 0 0 74 21 19
2011 EC 38 43 11 6 2 0 0 81 8 352
2011 EC-01 37 44 11 7 0 0 0 81 7 27
2011 EC-02 24 49 15 7 4 2 0 74 11 55
2011 EC-03 35 42 12 8 2 0 0 78 10 125
2011 EC-04 33 53 15 0 0 0 0 85 0 40
2011 EC-05 51 33 6 8 2 0 0 84 10 49
2011 EC-06 45 55 0 0 0 0 0 100 0 22
2011 EC-07 46 31 19 0 4 0 0 77 4 26

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 29 39 12 10 10 0 0 68 20 340
2017 EC-01 37 32 0 16 16 0 0 69 31 19
2017 EC-02 24 41 18 10 8 0 0 64 18 39
2017 EC-03 24 38 14 12 11 1 0 63 24 130
2017 EC-04 35 44 10 8 2 0 0 79 10 48
2017 EC-05 32 45 11 3 11 0 0 76 13 38
2017 EC-06 38 38 8 0 16 0 0 76 16 24
2017 EC-07 45 32 9 9 5 0 0 77 14 22

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 56 33 7 2 2 0 0 89 4 340
2017 EC-01 48 47 5 0 0 0 0 95 0 19
2017 EC-02 51 47 2 0 0 0 0 98 0 40
2017 EC-03 48 38 8 3 3 0 0 86 6 130
2017 EC-04 67 21 12 0 0 0 0 88 0 48
2017 EC-05 70 22 3 3 3 0 0 92 5 37
2017 EC-06 59 33 4 0 4 0 0 92 4 24
2017 EC-07 73 18 5 5 0 0 0 91 5 22
2014 EC 62 28 7 1 2 0 0 89 3 303
2014 EC-01 57 24 14 5 0 0 0 81 5 21
2014 EC-02 63 29 8 0 0 0 0 92 0 38
2014 EC-03 57 32 7 1 2 0 0 90 3 108
2014 EC-04 67 28 0 0 5 0 0 95 5 39
2014 EC-05 64 23 11 0 2 0 0 86 2 44
2014 EC-06 59 32 5 5 0 0 0 91 5 22
2014 EC-07 79 11 11 0 0 0 0 89 0 19
2011 EC 60 30 6 2 1 0 0 90 3 354
2011 EC-01 50 36 11 0 4 0 0 86 4 28
2011 EC-02 53 35 7 4 2 0 0 87 5 55
2011 EC-03 60 30 6 2 2 0 0 90 4 126
2011 EC-04 65 25 8 3 0 0 0 90 3 40
2011 EC-05 67 24 6 2 0 0 0 92 2 49
2011 EC-06 59 41 0 0 0 0 0 100 0 22
2011 EC-07 65 31 4 0 0 0 0 96 0 26

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 26 43 10 13 7 1 0 70 20 340
2017 EC-01 37 26 5 21 10 0 0 63 32 19
2017 EC-02 23 42 15 17 2 0 0 65 20 40
2017 EC-03 22 41 11 15 10 1 0 64 25 130
2017 EC-04 29 60 7 2 2 0 0 89 4 48
2017 EC-05 32 46 5 14 3 0 0 78 16 37
2017 EC-06 34 33 13 8 8 4 0 69 17 24
2017 EC-07 32 36 14 14 5 0 0 68 18 22
2014 EC 20 41 12 18 9 0 1 62 27 303
2014 EC-01 24 38 14 24 0 0 0 62 24 21
2014 EC-02 21 50 5 13 8 0 3 73 22 38
2014 EC-03 18 31 16 23 13 0 0 48 36 108
2014 EC-04 26 44 10 8 13 0 0 69 21 39
2014 EC-05 18 55 14 14 0 0 0 73 14 44
2014 EC-06 9 59 5 18 5 0 5 71 24 22
2014 EC-07 37 37 5 16 5 0 0 74 21 19
2011 EC 32 42 10 10 5 1 0 75 15 353
2011 EC-01 41 33 7 15 0 4 0 77 15 27
2011 EC-02 20 42 18 11 7 2 0 63 19 55
2011 EC-03 28 45 10 11 6 1 0 74 17 126
2011 EC-04 30 40 10 13 8 0 0 70 20 40
2011 EC-05 39 41 10 8 0 2 0 81 8 49
2011 EC-06 32 64 0 0 5 0 0 95 5 22
2011 EC-07 38 38 4 12 8 0 0 77 19 26

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 37 38 12 8 4 0 0 76 12 340
2017 EC-01 47 26 10 6 10 0 0 73 16 19
2017 EC-02 23 50 15 7 5 0 0 73 12 40
2017 EC-03 35 38 13 10 4 0 0 73 14 130
2017 EC-04 42 44 9 6 0 0 0 85 6 48
2017 EC-05 49 30 3 13 5 0 0 78 19 37
2017 EC-06 46 33 17 0 0 4 0 82 0 24
2017 EC-07 41 32 27 0 0 0 0 73 0 22
2014 EC 32 39 13 9 7 0 0 71 16 303
2014 EC-01 43 29 24 5 0 0 0 71 5 21
2014 EC-02 37 42 3 8 10 0 0 79 18 38
2014 EC-03 21 43 15 11 10 0 0 64 21 108
2014 EC-04 41 31 15 8 5 0 0 72 13 39
2014 EC-05 38 39 11 7 5 0 0 77 11 44
2014 EC-06 36 36 18 9 0 0 0 73 9 22
2014 EC-07 42 37 11 11 0 0 0 79 11 19

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 32 40 11 12 4 0 0 73 17 340
2017 EC-01 64 16 10 5 5 0 0 79 10 19
2017 EC-02 28 50 12 10 0 0 0 78 10 40
2017 EC-03 28 40 12 16 4 0 0 68 20 130
2017 EC-04 35 40 15 8 2 0 0 75 10 48
2017 EC-05 35 43 11 5 5 0 0 78 11 37
2017 EC-06 34 46 4 4 12 0 0 80 16 24
2017 EC-07 41 36 0 14 9 0 0 77 23 22
2014 EC 27 38 17 11 6 1 0 66 17 302
2014 EC-01 29 48 10 5 5 5 0 80 10 21
2014 EC-02 26 37 13 16 5 3 0 65 22 38
2014 EC-03 19 39 19 16 7 0 0 57 23 108
2014 EC-04 33 38 13 8 8 0 0 72 15 39
2014 EC-05 37 40 21 2 0 0 0 77 2 43
2014 EC-06 27 45 14 14 0 0 0 73 14 22
2014 EC-07 53 16 16 5 5 0 5 72 11 19
2011 EC 39 40 11 8 1 1 1 80 9 352
2011 EC-01 43 29 11 14 0 0 4 74 15 28
2011 EC-02 36 40 18 4 0 2 0 78 4 55
2011 EC-03 30 50 10 7 2 0 1 81 10 125
2011 EC-04 35 40 3 20 0 0 3 77 21 40
2011 EC-05 52 33 10 2 0 2 0 87 2 48
2011 EC-06 64 23 0 9 5 0 0 86 14 22
2011 EC-07 46 31 19 4 0 0 0 77 4 26

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 44 40 8 4 4 0 0 84 8 338
2017 EC-01 48 31 16 0 5 0 0 79 5 19
2017 EC-02 40 50 8 3 0 0 0 90 3 38
2017 EC-03 40 39 9 7 5 0 0 79 12 130
2017 EC-04 50 41 4 4 0 0 0 92 4 48
2017 EC-05 54 35 3 3 5 0 0 89 8 37
2017 EC-06 50 34 8 4 0 4 0 87 4 24
2017 EC-07 50 41 5 0 5 0 0 91 5 22
2014 EC 42 38 13 4 3 0 0 81 7 303
2014 EC-01 29 57 10 5 0 0 0 86 5 21
2014 EC-02 45 42 3 5 3 0 3 89 8 38
2014 EC-03 33 40 19 6 3 0 0 73 8 108
2014 EC-04 38 41 15 0 5 0 0 79 5 39
2014 EC-05 54 34 9 0 2 0 0 89 2 44
2014 EC-06 41 41 14 5 0 0 0 82 5 22
2014 EC-07 74 11 11 5 0 0 0 84 5 19
2011 EC 46 38 9 5 2 1 0 85 7 352
2011 EC-01 39 43 11 7 0 0 0 82 7 28
2011 EC-02 42 40 13 4 2 0 0 82 5 55
2011 EC-03 41 40 9 6 2 1 0 82 9 126
2011 EC-04 41 36 15 3 3 3 0 79 5 39
2011 EC-05 63 29 2 4 2 0 0 92 6 48
2011 EC-06 50 41 5 5 0 0 0 91 5 22
2011 EC-07 58 31 8 4 0 0 0 88 4 26

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 31 40 19 7 3 0 0 70 10 341
2017 EC-01 58 27 5 10 0 0 0 84 10 19
2017 EC-02 46 37 10 2 2 2 0 85 5 40
2017 EC-03 32 40 19 8 2 0 0 72 9 130
2017 EC-04 29 46 15 8 2 0 0 75 10 48
2017 EC-05 29 29 26 11 5 0 0 58 16 38
2017 EC-06 17 59 24 0 0 0 0 76 0 24
2017 EC-07 9 32 36 18 5 0 0 41 23 22
2014 EC 27 40 23 7 4 0 0 67 10 303
2014 EC-01 33 48 14 5 0 0 0 81 5 21
2014 EC-02 29 34 29 0 8 0 0 63 8 38
2014 EC-03 29 39 23 6 3 0 1 68 8 108
2014 EC-04 21 46 23 5 5 0 0 67 10 39
2014 EC-05 16 43 23 16 2 0 0 59 18 44
2014 EC-06 27 45 18 9 0 0 0 73 9 22
2014 EC-07 42 21 26 11 0 0 0 63 11 19
2011 EC 33 41 17 6 3 0 0 74 9 353
2011 EC-01 41 44 11 4 0 0 0 85 4 27
2011 EC-02 33 40 15 11 2 0 0 73 13 55
2011 EC-03 35 33 25 5 2 0 0 68 7 126
2011 EC-04 28 58 5 5 5 0 0 85 10 40
2011 EC-05 24 45 20 8 2 0 0 69 10 49
2011 EC-06 41 41 9 5 5 0 0 82 9 22
2011 EC-07 35 35 19 8 4 0 0 69 12 26

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 8 22 45 16 7 1 2 23 31 338
2017 EC-01 0 10 43 36 10 0 0 47 10 19
2017 EC-02 10 25 37 15 6 5 2 22 37 40
2017 EC-03 7 26 42 15 9 0 2 24 33 127
2017 EC-04 4 19 50 15 7 2 4 22 24 48
2017 EC-05 5 13 60 11 8 0 3 19 19 38
2017 EC-06 8 24 46 9 4 8 0 14 36 24
2017 EC-07 23 23 46 9 0 0 0 9 45 22
2014 EC 11 24 41 15 7 1 2 22 36 302
2014 EC-01 0 14 62 14 5 0 5 20 15 21
2014 EC-02 16 21 45 10 8 0 0 18 37 38
2014 EC-03 11 29 37 14 6 1 3 20 41 108
2014 EC-04 8 26 38 18 10 0 0 28 33 39
2014 EC-05 14 18 43 18 2 5 0 21 33 44
2014 EC-06 5 14 52 5 19 0 5 25 20 21
2014 EC-07 16 26 37 21 0 0 0 21 42 19
2011 EC 7 21 41 22 7 0 3 30 28 354
2011 EC-01 7 14 46 18 11 0 4 30 22 28
2011 EC-02 11 29 33 22 5 0 0 27 40 55
2011 EC-03 10 17 41 24 5 1 2 30 28 126
2011 EC-04 3 28 33 23 15 0 0 38 30 40
2011 EC-05 4 18 45 20 6 0 6 28 24 49
2011 EC-06 5 23 41 18 9 0 5 29 29 22
2011 EC-07 0 19 54 19 4 0 4 24 20 26

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 7 13 22 30 19 5 4 54 22 337
2017 EC-01 5 11 21 36 21 6 0 61 17 19
2017 EC-02 10 12 27 25 17 6 2 46 24 40
2017 EC-03 8 14 19 28 21 4 6 55 24 126
2017 EC-04 0 10 17 35 26 8 4 69 12 48
2017 EC-05 8 11 26 32 21 0 3 54 19 38
2017 EC-06 12 20 8 29 18 9 4 53 37 24
2017 EC-07 5 9 45 36 5 0 0 41 14 22
2014 EC 9 16 28 25 16 4 2 44 26 303
2014 EC-01 0 14 48 19 14 0 5 35 15 21
2014 EC-02 26 16 16 21 18 3 0 41 43 38
2014 EC-03 12 16 30 19 16 5 3 38 30 108
2014 EC-04 10 5 26 38 18 3 0 58 16 39
2014 EC-05 0 21 36 27 9 7 0 39 22 44
2014 EC-06 0 9 23 32 27 5 5 65 10 22
2014 EC-07 5 5 26 47 5 5 5 59 12 19
2011 EC 4 11 21 38 19 4 4 62 15 352
2011 EC-01 4 14 21 39 18 0 4 59 19 28
2011 EC-02 7 15 20 40 15 4 0 57 23 55
2011 EC-03 5 10 21 37 19 5 5 61 16 126
2011 EC-04 3 10 10 45 20 8 5 74 14 40
2011 EC-05 0 13 23 35 21 4 4 61 14 48
2011 EC-06 5 5 19 52 19 0 0 71 10 21
2011 EC-07 0 8 35 15 27 8 8 50 9 26

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 15 18 33 16 10 3 4 28 36 339
2017 EC-01 0 26 16 42 10 0 5 55 27 19
2017 EC-02 22 7 27 17 16 8 2 37 33 40
2017 EC-03 16 23 30 14 12 1 5 27 41 128
2017 EC-04 15 17 40 15 8 2 4 24 33 48
2017 EC-05 8 11 55 16 3 3 5 20 20 38
2017 EC-06 12 24 24 8 18 13 0 30 42 24
2017 EC-07 18 27 27 18 5 0 5 24 48 22
2014 EC 18 22 28 18 8 2 4 28 42 302
2014 EC-01 5 14 43 29 5 0 5 35 20 21
2014 EC-02 29 16 29 10 13 0 3 24 46 38
2014 EC-03 18 23 26 17 9 2 6 28 44 108
2014 EC-04 18 23 33 15 5 5 0 22 43 39
2014 EC-05 14 25 34 21 5 2 0 26 39 44
2014 EC-06 9 18 23 27 18 0 5 48 29 22
2014 EC-07 42 16 11 16 0 5 11 19 69 19
2011 EC 12 19 33 20 9 1 5 31 33 351
2011 EC-01 11 4 46 25 7 0 7 35 15 28
2011 EC-02 20 16 35 15 5 5 4 22 40 55
2011 EC-03 9 23 30 22 11 0 5 34 34 125
2011 EC-04 10 18 35 23 8 0 8 32 30 40
2011 EC-05 4 23 35 19 10 2 6 32 30 48
2011 EC-06 24 19 29 19 10 0 0 29 43 21
2011 EC-07 23 23 27 15 4 0 8 21 50 26

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 8 17 43 20 11 0 1 31 25 338
2017 EC-01 0 5 37 37 16 0 5 55 5 19
2017 EC-02 0 10 49 22 18 0 0 41 10 40
2017 EC-03 5 14 49 18 13 0 1 31 20 128
2017 EC-04 2 12 50 23 10 0 2 34 15 48
2017 EC-05 5 26 37 21 8 0 3 30 32 38
2017 EC-06 13 21 44 13 9 0 0 22 34 23
2017 EC-07 41 36 9 14 0 0 0 14 77 22
2014 EC 8 20 39 22 9 1 1 32 29 302
2014 EC-01 0 19 24 48 5 0 5 55 20 21
2014 EC-02 10 13 48 13 13 3 0 27 24 38
2014 EC-03 7 14 42 25 11 0 1 37 21 107
2014 EC-04 3 18 51 23 5 0 0 28 21 39
2014 EC-05 2 36 36 16 7 2 0 23 40 44
2014 EC-06 9 32 27 23 9 0 0 32 41 22
2014 EC-07 37 11 32 21 0 0 0 21 47 19
2011 EC 6 13 37 33 11 0 1 44 19 350
2011 EC-01 7 7 21 46 14 0 4 63 15 28
2011 EC-02 5 20 35 27 11 2 0 39 26 55
2011 EC-03 7 6 39 34 13 0 1 47 14 125
2011 EC-04 3 10 48 28 13 0 0 40 13 40
2011 EC-05 4 23 42 29 2 0 0 31 27 48
2011 EC-06 5 5 38 43 10 0 0 52 10 21
2011 EC-07 16 28 24 24 8 0 0 32 44 25

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 17 22 34 13 11 0 3 25 40 337
2017 EC-01 16 10 21 26 21 0 5 50 28 19
2017 EC-02 18 15 30 15 21 0 0 37 33 39
2017 EC-03 15 24 37 11 9 0 4 22 40 128
2017 EC-04 10 17 45 10 15 0 2 26 28 48
2017 EC-05 19 30 35 5 8 0 3 14 50 37
2017 EC-06 8 29 21 29 9 0 4 39 38 24
2017 EC-07 41 27 18 9 0 5 0 10 71 22
2014 EC 24 27 26 14 7 1 2 22 52 303
2014 EC-01 10 19 48 14 10 0 0 24 29 21
2014 EC-02 34 16 21 8 16 0 5 25 53 38
2014 EC-03 24 30 26 12 7 0 1 20 54 108
2014 EC-04 15 33 23 21 5 3 0 26 50 39
2014 EC-05 23 36 18 18 2 2 0 21 60 44
2014 EC-06 9 27 36 18 5 0 5 24 38 22
2014 EC-07 26 16 37 11 0 0 11 12 47 19
2011 EC 15 17 36 18 11 1 3 30 33 351
2011 EC-01 11 7 25 36 11 7 4 52 20 28
2011 EC-02 17 13 39 17 13 0 2 30 30 54
2011 EC-03 12 19 38 19 10 0 1 30 31 125
2011 EC-04 13 15 28 20 13 5 8 37 31 40
2011 EC-05 13 25 44 8 6 0 4 15 39 48
2011 EC-06 23 14 32 14 18 0 0 32 36 22
2011 EC-07 31 12 35 8 8 0 8 17 46 26

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 9 15 24 26 19 1 5 49 26 340
2017 EC-01 10 5 27 26 21 5 5 53 17 19
2017 EC-02 15 12 35 20 10 2 6 32 30 40
2017 EC-03 10 15 20 29 20 0 5 52 27 129
2017 EC-04 2 12 27 21 28 4 6 54 16 48
2017 EC-05 8 26 16 34 13 0 3 49 35 38
2017 EC-06 12 12 20 17 29 4 4 51 27 24
2017 EC-07 5 14 23 32 23 0 5 57 19 22
2014 EC 10 12 31 24 18 3 3 45 22 302
2014 EC-01 5 5 38 19 19 5 10 44 11 21
2014 EC-02 24 5 27 22 19 3 0 42 30 37
2014 EC-03 13 11 25 20 23 4 4 47 26 108
2014 EC-04 5 21 23 31 18 3 0 50 26 39
2014 EC-05 2 11 41 39 5 2 0 44 14 44
2014 EC-06 0 9 36 14 32 0 9 50 10 22
2014 EC-07 5 5 47 32 5 0 5 39 11 19
2011 EC 6 16 27 25 19 3 4 47 24 350
2011 EC-01 7 11 22 52 4 0 4 58 19 27
2011 EC-02 5 22 31 24 11 5 2 37 29 55
2011 EC-03 7 14 27 18 23 4 6 46 23 125
2011 EC-04 0 25 23 25 18 5 5 47 28 40
2011 EC-05 4 13 29 25 29 0 0 54 17 48
2011 EC-06 14 10 19 29 24 0 5 55 25 21
2011 EC-07 8 19 35 15 19 0 4 36 28 26

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 14 23 33 15 10 3 3 26 38 336
2017 EC-01 5 5 53 21 5 5 5 29 12 19
2017 EC-02 15 23 36 8 13 4 3 22 41 39
2017 EC-03 13 26 28 18 10 2 2 29 41 128
2017 EC-04 15 23 32 13 11 4 2 25 40 47
2017 EC-05 8 24 43 13 8 0 3 22 33 37
2017 EC-06 12 24 16 25 14 4 4 42 40 24
2017 EC-07 18 18 41 9 9 0 5 19 38 22
2014 EC 17 23 30 16 7 4 3 25 42 302
2014 EC-01 5 10 33 33 14 0 5 50 15 21
2014 EC-02 31 18 18 13 10 3 5 26 54 38
2014 EC-03 18 24 28 14 7 6 4 23 46 107
2014 EC-04 10 26 33 13 8 8 3 23 40 39
2014 EC-05 7 32 36 23 0 2 0 23 39 44
2014 EC-06 14 9 50 14 9 5 0 24 24 22
2014 EC-07 32 26 26 5 0 0 11 6 65 19
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 72 16 5 4 1 0 2 90 5 341
2017 EC-01 79 5 5 5 0 0 5 89 5 19
2017 EC-02 64 18 10 7 0 0 0 83 7 40
2017 EC-03 74 15 4 2 2 0 2 91 5 130
2017 EC-04 75 19 2 0 2 0 2 96 2 48
2017 EC-05 76 13 5 3 0 0 3 92 3 38
2017 EC-06 75 12 4 9 0 0 0 87 9 24
2017 EC-07 73 18 5 0 0 0 5 95 0 22
2014 EC 76 13 3 4 1 0 3 91 5 303
2014 EC-01 90 0 0 10 0 0 0 90 10 21
2014 EC-02 69 16 3 8 3 0 3 87 11 38
2014 EC-03 76 10 7 3 1 0 4 89 4 108
2014 EC-04 74 15 3 3 0 0 5 95 3 39
2014 EC-05 82 14 0 5 0 0 0 95 5 44
2014 EC-06 64 23 5 0 5 0 5 90 5 22
2014 EC-07 89 11 0 0 0 0 0 100 0 19
2011 EC 75 15 2 3 1 0 4 94 4 353
2011 EC-01 71 18 0 0 0 0 11 100 0 28
2011 EC-02 78 9 4 5 2 0 2 89 7 55
2011 EC-03 76 14 3 2 0 0 5 95 2 125
2011 EC-04 70 15 3 3 5 3 3 89 8 40
2011 EC-05 76 18 0 4 0 0 2 96 4 49
2011 EC-06 86 9 0 5 0 0 0 95 5 22
2011 EC-07 69 27 0 0 4 0 0 96 4 26

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 17 29 16 12 14 5 6 52 30 341
2017 EC-01 16 21 32 5 16 0 10 41 23 19
2017 EC-02 17 27 17 7 12 7 11 55 24 40
2017 EC-03 15 25 18 17 15 3 6 45 35 130
2017 EC-04 21 33 17 10 14 4 0 57 26 48
2017 EC-05 13 34 8 13 11 8 13 60 30 38
2017 EC-06 8 33 16 0 20 18 4 53 26 24
2017 EC-07 36 41 5 9 5 5 0 81 14 22
2014 EC 21 24 20 15 12 7 2 49 29 303
2014 EC-01 14 43 24 10 5 5 0 60 15 21
2014 EC-02 24 16 16 21 16 5 3 43 40 38
2014 EC-03 15 22 25 16 13 7 2 41 32 108
2014 EC-04 23 18 28 13 15 3 0 42 29 39
2014 EC-05 27 27 14 11 7 11 2 63 21 44
2014 EC-06 14 32 14 23 5 14 0 53 32 22
2014 EC-07 42 21 11 16 11 0 0 63 26 19

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 27 33 14 13 10 3 0 62 24 341
2017 EC-01 37 27 10 10 16 0 0 64 26 19
2017 EC-02 23 35 17 10 12 2 0 59 23 40
2017 EC-03 21 36 16 14 9 3 0 60 24 130
2017 EC-04 25 31 12 17 12 2 0 58 30 48
2017 EC-05 32 32 11 13 8 5 0 67 22 38
2017 EC-06 38 21 12 12 12 5 0 62 26 24
2017 EC-07 50 36 9 0 5 0 0 86 5 22
2014 EC 30 29 13 12 13 3 0 61 26 303
2014 EC-01 43 38 14 0 5 0 0 81 5 21
2014 EC-02 31 24 8 13 24 0 0 55 37 38
2014 EC-03 19 31 17 17 13 4 0 52 31 108
2014 EC-04 28 36 10 10 15 0 0 64 26 39
2014 EC-05 43 23 16 7 5 7 0 71 12 44
2014 EC-06 23 23 14 18 9 14 0 53 32 22
2014 EC-07 63 11 5 16 5 0 0 74 21 19

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 27 35 15 15 6 2 0 63 22 340
2017 EC-01 32 37 0 16 10 0 5 73 27 19
2017 EC-02 26 45 15 15 0 0 0 70 15 40
2017 EC-03 19 32 17 22 8 2 0 52 31 129
2017 EC-04 33 31 15 10 8 2 0 66 19 48
2017 EC-05 24 32 26 5 8 5 0 58 14 38
2017 EC-06 42 20 8 16 8 5 0 66 26 24
2017 EC-07 50 46 5 0 0 0 0 95 0 22
2014 EC 24 37 16 15 6 2 0 62 22 303
2014 EC-01 14 48 10 24 5 0 0 62 29 21
2014 EC-02 29 32 16 13 10 0 0 61 24 38
2014 EC-03 20 35 15 19 9 2 0 57 28 108
2014 EC-04 23 36 23 8 8 3 0 61 16 39
2014 EC-05 23 48 18 9 2 0 0 70 11 44
2014 EC-06 32 41 0 14 0 9 5 84 16 22
2014 EC-07 37 32 16 16 0 0 0 68 16 19
2011 EC 29 35 9 16 7 3 0 67 23 354
2011 EC-01 29 43 11 7 7 4 0 74 15 28
2011 EC-02 20 35 9 27 7 2 0 56 35 55
2011 EC-03 19 36 13 15 10 6 1 58 27 126
2011 EC-04 33 30 10 15 10 3 0 64 26 40
2011 EC-05 37 41 4 16 2 0 0 78 18 49
2011 EC-06 45 27 9 14 5 0 0 73 18 22
2011 EC-07 58 31 0 8 0 4 0 92 8 26

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 22 28 16 15 9 11 0 55 26 338
2017 EC-01 27 16 16 10 21 10 0 47 35 19
2017 EC-02 15 21 20 8 18 18 0 44 31 39
2017 EC-03 15 30 17 18 8 12 1 51 30 130
2017 EC-04 25 31 17 16 6 4 0 58 24 48
2017 EC-05 22 30 19 19 3 8 0 56 24 37
2017 EC-06 23 26 21 9 4 18 0 59 16 23
2017 EC-07 54 41 0 0 0 5 0 100 0 22
2014 EC 21 23 19 14 8 15 1 52 26 302
2014 EC-01 19 29 10 19 5 19 0 59 29 21
2014 EC-02 16 27 16 16 18 8 0 46 37 38
2014 EC-03 10 25 22 17 9 15 1 42 31 107
2014 EC-04 21 15 15 21 8 18 3 45 35 39
2014 EC-05 25 25 21 7 0 23 0 65 9 44
2014 EC-06 41 32 5 9 0 9 5 84 11 22
2014 EC-07 47 5 26 5 5 5 5 59 12 19
2011 EC 30 26 12 11 10 10 1 63 23 354
2011 EC-01 29 18 14 18 4 18 0 57 26 28
2011 EC-02 16 27 18 16 13 9 0 48 32 55
2011 EC-03 19 30 13 10 14 13 0 56 28 126
2011 EC-04 25 23 15 13 10 13 3 56 26 40
2011 EC-05 41 27 12 12 4 4 0 70 17 49
2011 EC-06 73 18 0 5 5 0 0 91 9 22
2011 EC-07 58 27 4 0 0 8 4 96 0 26

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 7 20 15 22 14 20 2 35 46 339
2017 EC-01 0 32 21 16 16 16 0 38 37 19
2017 EC-02 5 8 18 28 15 24 3 17 59 39
2017 EC-03 7 15 13 21 20 22 2 29 54 130
2017 EC-04 10 27 17 23 4 19 0 46 33 48
2017 EC-05 5 22 13 27 5 22 5 37 44 37
2017 EC-06 8 18 12 8 20 29 4 39 43 24
2017 EC-07 14 36 18 23 5 0 5 52 29 22
2014 EC 6 16 14 22 16 25 1 30 51 303
2014 EC-01 0 14 24 14 14 33 0 21 43 21
2014 EC-02 10 10 13 27 24 16 0 25 60 38
2014 EC-03 4 12 15 23 20 26 0 21 59 108
2014 EC-04 8 21 10 21 5 36 0 44 40 39
2014 EC-05 5 23 16 21 7 30 0 39 39 44
2014 EC-06 9 18 5 14 23 27 5 40 53 22
2014 EC-07 0 42 21 21 11 5 0 44 33 19

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 36 42 8 10 4 0 0 78 14 339
2017 EC-01 37 37 5 16 5 0 0 74 21 19
2017 EC-02 42 43 8 8 0 0 0 85 8 39
2017 EC-03 30 41 8 15 6 0 0 71 21 130
2017 EC-04 38 41 12 2 6 0 0 79 8 48
2017 EC-05 43 40 3 11 3 0 0 84 13 37
2017 EC-06 42 46 0 8 4 0 0 88 12 24
2017 EC-07 50 32 18 0 0 0 0 82 0 22
2014 EC 33 42 9 10 5 1 0 76 15 303
2014 EC-01 33 52 10 0 5 0 0 86 5 21
2014 EC-02 48 26 8 10 8 0 0 74 18 38
2014 EC-03 29 41 7 13 8 2 0 71 22 108
2014 EC-04 23 44 13 15 3 3 0 68 18 39
2014 EC-05 32 50 11 5 2 0 0 82 7 44
2014 EC-06 36 55 5 5 0 0 0 91 5 22
2014 EC-07 42 42 5 11 0 0 0 84 11 19
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 38 35 11 9 7 0 0 73 15 340
2017 EC-01 48 16 21 5 10 0 0 64 16 19
2017 EC-02 31 40 22 5 2 0 0 70 7 40
2017 EC-03 37 38 8 10 7 0 1 75 17 130
2017 EC-04 37 36 8 14 4 0 0 73 19 48
2017 EC-05 43 38 8 5 5 0 0 81 11 37
2017 EC-06 50 24 17 4 4 0 0 75 8 24
2017 EC-07 41 36 9 9 5 0 0 77 14 22
2014 EC 34 41 11 10 4 0 0 75 14 303
2014 EC-01 43 43 10 5 0 0 0 86 5 21
2014 EC-02 26 48 8 10 8 0 0 74 18 38
2014 EC-03 32 38 14 11 5 0 0 70 16 108
2014 EC-04 41 36 8 8 5 0 3 79 13 39
2014 EC-05 38 46 9 2 2 2 0 86 5 44
2014 EC-06 27 50 14 9 0 0 0 77 9 22
2014 EC-07 37 42 5 11 5 0 0 79 16 19
2011 EC 38 37 8 11 6 0 0 75 17 352
2011 EC-01 43 39 11 0 7 0 0 82 7 28
2011 EC-02 36 29 9 18 5 2 0 67 24 55
2011 EC-03 29 42 9 13 8 0 0 70 21 125
2011 EC-04 33 36 8 13 8 0 3 71 21 39
2011 EC-05 55 33 4 4 4 0 0 88 8 49
2011 EC-06 41 50 5 5 0 0 0 91 5 22
2011 EC-07 42 31 8 12 8 0 0 73 19 26

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 45 30 11 7 4 2 0 77 12 340
2017 EC-01 53 16 0 26 5 0 0 69 31 19
2017 EC-02 41 27 12 7 7 5 0 71 16 40
2017 EC-03 41 32 12 7 3 5 0 77 10 130
2017 EC-04 52 32 12 0 4 0 0 84 4 48
2017 EC-05 41 35 11 8 5 0 0 76 13 37
2017 EC-06 55 24 12 8 0 0 0 80 8 24
2017 EC-07 55 27 14 5 0 0 0 82 5 22
2014 EC 39 29 13 7 5 4 2 73 13 303
2014 EC-01 43 19 24 0 0 14 0 72 0 21
2014 EC-02 34 34 16 10 0 3 3 72 11 38
2014 EC-03 34 31 14 9 9 1 2 67 19 108
2014 EC-04 38 31 10 8 8 3 3 73 16 39
2014 EC-05 41 30 14 2 2 9 2 79 5 44
2014 EC-06 45 41 5 0 5 0 5 90 5 22
2014 EC-07 68 5 11 5 0 11 0 82 6 19
2011 EC 43 32 10 9 4 1 1 77 13 353
2011 EC-01 39 36 11 7 7 0 0 75 14 28
2011 EC-02 35 33 11 15 4 2 2 70 19 55
2011 EC-03 39 32 9 12 5 2 1 74 17 125
2011 EC-04 48 25 10 8 8 0 3 74 15 40
2011 EC-05 47 39 10 2 2 0 0 86 4 49
2011 EC-06 50 32 9 9 0 0 0 82 9 22
2011 EC-07 50 35 12 0 4 0 0 85 4 26

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 40 30 11 12 6 1 0 71 17 340
2017 EC-01 47 16 0 21 16 0 0 64 36 19
2017 EC-02 31 30 17 15 2 5 0 64 18 40
2017 EC-03 38 34 11 12 4 1 1 73 16 130
2017 EC-04 46 32 10 6 6 0 0 77 12 48
2017 EC-05 46 32 11 5 5 0 0 78 11 37
2017 EC-06 46 24 17 8 4 0 0 70 12 24
2017 EC-07 46 27 9 18 0 0 0 73 18 22
2014 EC 37 33 12 11 6 1 1 71 17 303
2014 EC-01 48 29 24 0 0 0 0 76 0 21
2014 EC-02 39 29 16 13 3 0 0 69 16 38
2014 EC-03 31 35 9 15 8 2 0 67 24 108
2014 EC-04 41 26 8 13 10 0 3 68 24 39
2014 EC-05 45 30 14 7 2 2 0 77 9 44
2014 EC-06 18 50 14 5 9 0 5 71 14 22
2014 EC-07 63 16 5 11 5 0 0 79 16 19
2011 EC 38 32 9 13 7 1 0 71 19 352
2011 EC-01 36 36 14 7 7 0 0 71 14 28
2011 EC-02 31 41 7 11 7 2 0 74 19 54
2011 EC-03 31 33 10 18 7 2 0 65 25 125
2011 EC-04 50 18 8 13 13 0 0 68 25 40
2011 EC-05 51 29 12 6 2 0 0 80 8 49
2011 EC-06 32 50 5 9 5 0 0 82 14 22
2011 EC-07 42 27 8 19 4 0 0 69 23 26

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 82 10 3 1 2 0 2 94 3 339
2017 EC-01 74 16 5 0 0 0 5 95 0 19
2017 EC-02 83 12 2 0 2 0 0 95 2 40
2017 EC-03 83 9 3 1 2 0 2 95 2 130
2017 EC-04 86 8 0 0 2 0 4 98 2 48
2017 EC-05 89 6 3 0 0 0 3 97 0 36
2017 EC-06 79 8 4 4 4 0 0 87 9 24
2017 EC-07 82 14 0 0 0 0 5 100 0 22
2014 EC 82 8 2 2 1 0 4 94 4 303
2014 EC-01 86 14 0 0 0 0 0 100 0 21
2014 EC-02 87 3 0 3 3 0 5 94 6 38
2014 EC-03 80 8 3 4 1 0 5 92 5 108
2014 EC-04 79 10 3 0 0 0 8 97 0 39
2014 EC-05 89 7 2 2 0 0 0 95 2 44
2014 EC-06 77 9 5 0 5 0 5 90 5 22
2014 EC-07 89 11 0 0 0 0 0 100 0 19
2011 EC 84 8 3 1 1 0 3 95 2 352
2011 EC-01 89 0 4 0 0 0 7 96 0 28
2011 EC-02 83 7 2 4 2 0 2 92 6 54
2011 EC-03 82 9 4 1 0 0 5 95 1 125
2011 EC-04 80 10 5 3 0 0 3 92 3 40
2011 EC-05 86 12 0 0 0 0 2 100 0 49
2011 EC-06 95 5 0 0 0 0 0 100 0 22
2011 EC-07 88 4 0 4 4 0 0 92 8 26

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 58 24 6 6 4 2 1 84 10 340
2017 EC-01 64 21 10 5 0 0 0 84 5 19
2017 EC-02 41 42 3 10 3 3 0 84 13 39
2017 EC-03 63 16 9 5 5 2 2 81 9 130
2017 EC-04 50 27 4 8 4 4 2 82 13 48
2017 EC-05 58 24 8 3 8 0 0 82 11 38
2017 EC-06 71 25 0 0 4 0 0 96 4 24
2017 EC-07 73 23 0 0 0 5 0 100 0 22
2014 EC 61 21 5 6 3 2 1 85 9 303
2014 EC-01 43 29 10 5 5 5 5 79 11 21
2014 EC-02 69 26 3 3 0 0 0 95 3 38
2014 EC-03 62 20 4 8 4 1 1 84 12 108
2014 EC-04 64 15 5 3 8 3 3 84 11 39
2014 EC-05 59 18 14 5 0 5 0 81 5 44
2014 EC-06 59 27 0 14 0 0 0 86 14 22
2014 EC-07 68 16 0 0 5 5 5 94 6 19
2011 EC 54 27 4 7 5 1 1 83 13 353
2011 EC-01 46 36 11 7 0 0 0 82 7 28
2011 EC-02 47 25 7 9 5 2 4 77 15 55
2011 EC-03 58 26 2 8 5 0 0 85 13 125
2011 EC-04 53 25 5 10 8 0 0 78 18 40
2011 EC-05 55 29 0 4 6 2 4 89 11 49
2011 EC-06 50 32 5 9 5 0 0 82 14 22
2011 EC-07 58 27 4 4 8 0 0 85 12 26

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 54 26 7 6 6 1 0 80 13 339
2017 EC-01 58 10 11 10 10 0 0 68 21 19
2017 EC-02 47 28 13 8 3 3 0 77 10 39
2017 EC-03 51 27 7 7 8 1 0 78 15 130
2017 EC-04 60 25 2 9 4 0 0 85 13 48
2017 EC-05 53 32 8 3 5 0 0 84 8 38
2017 EC-06 66 22 8 4 0 0 0 88 4 24
2017 EC-07 71 24 5 0 0 0 0 95 0 21

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 57 20 12 6 4 1 0 78 10 340
2017 EC-01 58 10 16 0 16 0 0 68 16 19
2017 EC-02 42 28 20 10 0 0 0 70 10 39
2017 EC-03 57 18 9 8 5 2 1 77 13 130
2017 EC-04 66 21 7 4 2 0 0 87 6 48
2017 EC-05 53 29 11 8 0 0 0 82 8 38
2017 EC-06 66 9 24 0 0 0 0 76 0 24
2017 EC-07 73 23 5 0 0 0 0 95 0 22

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 50 25 10 10 4 0 0 75 14 339
2017 EC-01 53 21 5 10 10 0 0 74 21 19
2017 EC-02 37 41 13 8 3 0 0 77 10 39
2017 EC-03 53 21 8 11 5 1 0 75 17 130
2017 EC-04 60 13 17 8 2 0 0 73 10 48
2017 EC-05 41 43 8 8 0 0 0 84 8 37
2017 EC-06 50 16 21 12 0 0 0 66 12 24
2017 EC-07 55 36 5 5 0 0 0 91 5 22
2014 EC 49 25 10 10 5 0 0 75 15 303
2014 EC-01 48 29 19 5 0 0 0 76 5 21
2014 EC-02 48 24 8 21 0 0 0 71 21 38
2014 EC-03 45 27 11 10 6 0 0 72 17 108
2014 EC-04 56 13 10 8 10 0 3 71 18 39
2014 EC-05 50 36 9 5 0 0 0 86 5 44
2014 EC-06 41 36 14 5 5 0 0 77 9 22
2014 EC-07 74 5 0 16 5 0 0 79 21 19
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 40 49 5 5 0 0 0 89 5 37
2017 EC-05 38 46 0 15 0 0 0 85 15 13
2017 EC-07 25 58 17 0 0 0 0 83 0 12
2014 EC 27 37 3 17 3 0 13 73 23 30
2014 EC-05 15 46 8 15 8 0 8 67 25 13
2014 EC-07 40 20 0 20 0 0 20 75 25 10

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 31 31 15 7 4 12 0 70 13 341
2017 EC-01 42 11 16 16 5 10 0 59 23 19
2017 EC-02 37 25 17 5 7 8 0 68 13 40
2017 EC-03 31 34 14 8 4 9 0 71 13 130
2017 EC-04 40 29 18 2 0 10 0 77 2 48
2017 EC-05 24 32 13 5 8 19 0 68 16 38
2017 EC-06 25 30 12 12 0 21 0 69 16 24
2017 EC-07 23 41 14 9 5 9 0 70 15 22
2014 EC 27 30 21 6 6 9 0 63 13 303
2014 EC-01 33 48 10 0 10 0 0 81 10 21
2014 EC-02 21 34 16 8 5 13 3 66 16 38
2014 EC-03 25 28 26 5 9 7 0 57 15 108
2014 EC-04 38 28 21 8 3 3 0 68 11 39
2014 EC-05 23 30 25 7 5 11 0 59 13 44
2014 EC-06 32 23 14 14 0 18 0 67 17 22
2014 EC-07 26 47 16 5 0 5 0 78 6 19
2011 EC 29 33 18 7 5 7 0 67 13 353
2011 EC-01 25 36 21 0 4 14 0 71 4 28
2011 EC-02 24 33 20 7 9 5 2 61 18 55
2011 EC-03 29 34 17 10 5 5 0 67 15 126
2011 EC-04 28 28 26 8 5 5 0 59 14 39
2011 EC-05 29 37 10 10 2 12 0 74 14 49
2011 EC-06 45 18 27 5 5 0 0 64 9 22
2011 EC-07 19 46 15 4 4 12 0 74 9 26

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 28 30 19 10 9 4 0 60 20 341
2017 EC-01 36 16 22 16 5 5 0 55 22 19
2017 EC-02 32 20 17 17 10 3 0 54 28 40
2017 EC-03 29 27 24 8 8 3 0 58 17 130
2017 EC-04 38 33 23 4 2 0 0 71 6 48
2017 EC-05 21 42 16 3 13 5 0 67 17 38
2017 EC-06 21 38 8 12 8 13 0 67 23 24
2017 EC-07 23 36 14 18 5 5 0 62 24 22
2014 EC 19 30 25 13 8 4 0 52 22 303
2014 EC-01 24 38 29 0 10 0 0 62 10 21
2014 EC-02 16 29 13 18 18 5 0 47 39 38
2014 EC-03 13 31 25 18 8 5 0 47 27 108
2014 EC-04 31 26 26 10 3 5 0 59 14 39
2014 EC-05 21 27 30 11 7 5 0 50 19 44
2014 EC-06 27 27 27 14 0 5 0 57 14 22
2014 EC-07 21 42 32 0 5 0 0 63 5 19
2011 EC 23 38 17 9 10 3 0 63 19 352
2011 EC-01 14 43 25 7 7 4 0 59 15 28
2011 EC-02 22 31 20 9 16 0 2 54 26 55
2011 EC-03 19 41 14 10 11 4 0 63 23 124
2011 EC-04 30 35 18 3 13 3 0 67 15 40
2011 EC-05 24 43 14 12 4 2 0 69 17 49
2011 EC-06 23 36 23 14 0 5 0 62 14 22
2011 EC-07 35 35 19 4 8 0 0 69 12 26

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 17 28 21 16 10 8 0 49 28 341
2017 EC-01 31 10 21 21 5 10 0 47 30 19
2017 EC-02 25 17 17 17 12 11 0 47 33 40
2017 EC-03 16 26 23 16 11 8 0 46 29 130
2017 EC-04 21 42 18 10 0 8 0 69 11 48
2017 EC-05 13 34 21 11 13 8 0 51 26 38
2017 EC-06 8 24 30 21 8 9 0 36 32 24
2017 EC-07 18 32 23 18 5 5 0 52 24 22
2014 EC 13 26 26 17 9 10 0 43 29 303
2014 EC-01 10 24 43 5 14 5 0 35 20 21
2014 EC-02 10 27 18 18 18 8 0 40 40 38
2014 EC-03 9 25 29 20 8 9 0 38 31 108
2014 EC-04 15 33 26 15 0 10 0 54 17 39
2014 EC-05 16 21 25 25 5 9 0 40 32 44
2014 EC-06 23 18 18 9 14 18 0 50 28 22
2014 EC-07 11 47 16 16 5 5 0 61 22 19
2011 EC 13 34 19 17 8 9 0 51 28 354
2011 EC-01 18 39 21 11 4 7 0 62 15 28
2011 EC-02 11 35 24 9 11 11 0 51 22 55
2011 EC-03 13 31 15 24 10 6 1 48 36 126
2011 EC-04 13 30 20 13 10 15 0 50 26 40
2011 EC-05 8 37 24 20 2 8 0 49 24 49
2011 EC-06 18 36 5 32 9 0 0 55 41 22
2011 EC-07 12 31 35 4 8 12 0 48 13 26

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 20 28 18 14 12 8 0 53 28 340
2017 EC-01 26 27 11 21 5 10 0 59 29 19
2017 EC-02 30 20 12 10 17 11 0 56 31 40
2017 EC-03 20 24 19 15 13 8 0 48 31 130
2017 EC-04 21 36 23 8 6 4 0 60 15 47
2017 EC-05 21 34 21 11 11 3 0 57 22 38
2017 EC-06 12 30 16 20 8 13 0 48 33 24
2017 EC-07 18 45 14 9 5 9 0 70 15 22
2014 EC 16 22 22 16 12 11 0 43 32 303
2014 EC-01 24 24 24 5 10 14 0 56 17 21
2014 EC-02 18 16 16 26 10 13 0 39 42 38
2014 EC-03 12 20 23 19 15 11 0 36 38 108
2014 EC-04 10 33 21 18 10 8 0 47 31 39
2014 EC-05 16 23 18 23 9 11 0 44 36 44
2014 EC-06 23 18 32 5 14 9 0 45 20 22
2014 EC-07 26 37 21 0 11 5 0 67 11 19
2011 EC 17 38 15 12 9 8 0 61 23 354
2011 EC-01 11 46 14 7 11 11 0 64 20 28
2011 EC-02 13 35 20 9 13 11 0 53 24 55
2011 EC-03 17 30 17 16 10 10 0 52 28 126
2011 EC-04 25 33 13 8 15 8 0 62 24 40
2011 EC-05 12 51 16 12 4 4 0 66 17 49
2011 EC-06 18 55 0 18 0 9 0 80 20 22
2011 EC-07 23 50 12 8 8 0 0 73 15 26

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 18 33 16 18 11 4 0 53 30 340
2017 EC-01 26 21 27 16 5 5 0 49 23 19
2017 EC-02 25 27 12 17 10 8 0 57 30 40
2017 EC-03 18 30 17 18 12 6 0 50 32 130
2017 EC-04 23 40 25 6 6 0 0 63 12 48
2017 EC-05 11 41 11 24 8 5 0 54 34 37
2017 EC-06 12 34 16 21 12 4 0 48 35 24
2017 EC-07 9 50 9 27 5 0 0 59 32 22
2014 EC 13 27 20 21 13 5 0 43 36 303
2014 EC-01 19 33 24 5 14 5 0 55 20 21
2014 EC-02 5 32 18 21 18 3 3 39 42 38
2014 EC-03 14 27 23 18 16 3 0 42 34 108
2014 EC-04 15 36 15 18 13 3 0 53 32 39
2014 EC-05 9 25 23 25 7 11 0 39 36 44
2014 EC-06 14 23 14 27 14 9 0 40 45 22
2014 EC-07 26 16 21 32 5 0 0 42 37 19
2011 EC 16 36 19 14 12 4 0 54 27 353
2011 EC-01 22 33 15 11 7 11 0 63 21 27
2011 EC-02 15 31 31 13 9 2 0 46 22 55
2011 EC-03 17 31 20 13 17 3 0 49 30 126
2011 EC-04 20 30 13 18 10 10 0 56 31 40
2011 EC-05 14 45 18 14 8 0 0 59 22 49
2011 EC-06 9 59 14 14 5 0 0 68 18 22
2011 EC-07 8 38 12 27 15 0 0 46 42 26
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 27 43 18 6 3 3 0 72 9 340
2017 EC-01 32 42 10 5 5 5 0 78 11 19
2017 EC-02 29 33 25 8 3 0 3 64 10 39
2017 EC-03 24 41 21 6 5 4 0 67 11 130
2017 EC-04 38 37 17 4 0 4 0 78 4 48
2017 EC-05 24 61 8 8 0 0 0 84 8 38
2017 EC-06 25 46 16 9 4 0 0 71 13 24
2017 EC-07 23 55 9 5 0 9 0 85 5 22
2014 EC 23 42 22 7 3 3 0 67 10 303
2014 EC-01 24 38 33 0 5 0 0 62 5 21
2014 EC-02 21 50 16 8 5 0 0 71 13 38
2014 EC-03 22 41 22 7 5 3 0 65 12 108
2014 EC-04 26 49 21 0 3 3 0 76 3 39
2014 EC-05 21 43 27 5 2 2 0 65 7 44
2014 EC-06 23 41 27 5 0 5 0 67 5 22
2014 EC-07 37 32 11 21 0 0 0 68 21 19
2011 EC 31 43 13 8 2 3 0 76 10 353
2011 EC-01 32 36 25 4 0 4 0 70 4 28
2011 EC-02 29 45 15 5 4 2 0 76 9 55
2011 EC-03 27 38 17 11 3 4 0 68 15 125
2011 EC-04 35 43 15 5 0 3 0 79 5 40
2011 EC-05 27 61 4 6 0 2 0 90 6 49
2011 EC-06 50 36 0 9 0 5 0 90 10 22
2011 EC-07 31 42 8 15 4 0 0 73 19 26

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 38 39 14 3 0 6 0 82 4 340
2017 EC-01 53 21 10 10 0 5 0 78 11 19
2017 EC-02 36 49 12 2 0 0 0 85 2 40
2017 EC-03 33 41 15 4 0 8 0 80 4 130
2017 EC-04 48 29 17 4 0 2 0 79 4 48
2017 EC-05 35 46 3 3 0 13 0 94 3 37
2017 EC-06 38 38 20 0 4 0 0 76 4 24
2017 EC-07 41 45 5 0 0 9 0 95 0 22
2014 EC 40 34 12 2 1 11 1 83 4 303
2014 EC-01 38 43 14 5 0 0 0 81 5 21
2014 EC-02 34 26 16 3 5 13 3 72 9 38
2014 EC-03 36 34 16 3 1 9 1 78 4 108
2014 EC-04 49 33 5 3 0 10 0 91 3 39
2014 EC-05 41 32 14 0 0 14 0 84 0 44
2014 EC-06 32 45 0 0 5 18 0 94 6 22
2014 EC-07 58 37 0 0 0 5 0 100 0 19
2011 EC 40 35 12 5 1 5 1 81 7 354
2011 EC-01 25 46 18 7 0 4 0 74 7 28
2011 EC-02 33 36 15 9 4 2 2 72 13 55
2011 EC-03 37 37 13 6 1 6 1 79 8 126
2011 EC-04 55 28 8 0 0 10 0 92 0 40
2011 EC-05 41 35 12 6 0 6 0 80 7 49
2011 EC-06 41 41 5 0 5 5 5 90 5 22
2011 EC-07 65 23 4 0 4 4 0 92 4 26

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 36 37 8 9 5 4 1 76 15 340
2017 EC-01 42 32 0 16 10 0 0 74 26 19
2017 EC-02 37 38 7 10 2 2 2 79 13 40
2017 EC-03 30 38 9 12 8 3 0 70 21 130
2017 EC-04 37 31 12 9 0 8 2 76 10 48
2017 EC-05 45 37 5 5 5 0 3 84 11 38
2017 EC-06 34 37 8 8 4 9 0 78 13 24
2017 EC-07 57 33 5 0 0 5 0 95 0 21
2014 EC 38 32 11 10 4 4 1 73 15 303
2014 EC-01 33 38 24 0 5 0 0 71 5 21
2014 EC-02 32 31 10 16 5 3 3 67 22 38
2014 EC-03 36 27 8 15 6 6 3 69 22 108
2014 EC-04 38 23 21 8 3 8 0 67 11 39
2014 EC-05 41 41 9 5 2 2 0 84 7 44
2014 EC-06 36 50 5 0 9 0 0 86 9 22
2014 EC-07 63 32 0 5 0 0 0 95 5 19
2011 EC 37 34 11 7 5 5 1 76 13 353
2011 EC-01 32 36 11 14 0 7 0 73 15 28
2011 EC-02 31 25 13 4 20 7 0 61 25 55
2011 EC-03 35 34 10 9 6 4 2 74 15 125
2011 EC-04 25 45 10 10 0 10 0 78 11 40
2011 EC-05 45 39 10 4 0 0 2 85 4 49
2011 EC-06 36 41 14 5 0 0 5 81 5 22
2011 EC-07 65 19 8 4 0 4 0 88 4 26

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 22 35 19 13 5 5 1 61 19 340
2017 EC-01 36 16 27 16 5 0 0 52 21 19
2017 EC-02 22 36 25 12 0 0 5 61 13 40
2017 EC-03 19 33 22 12 7 8 0 56 21 129
2017 EC-04 25 40 16 4 4 8 2 72 10 48
2017 EC-05 32 34 8 16 5 3 3 69 22 38
2017 EC-06 12 42 16 20 0 9 0 60 22 24
2017 EC-07 27 50 9 14 0 0 0 77 14 22
2014 EC 23 38 16 10 6 6 1 65 17 303
2014 EC-01 19 52 10 10 5 5 0 75 15 21
2014 EC-02 19 31 24 8 8 5 5 56 18 38
2014 EC-03 22 34 15 15 6 7 0 61 23 108
2014 EC-04 31 31 23 5 5 5 0 65 11 39
2014 EC-05 18 41 23 5 5 7 2 65 10 44
2014 EC-06 18 55 9 14 5 0 0 73 18 22
2014 EC-07 42 53 5 0 0 0 0 95 0 19
2011 EC 21 35 19 13 6 5 1 60 20 354
2011 EC-01 14 43 21 11 4 7 0 62 15 28
2011 EC-02 16 33 11 20 15 4 2 52 37 55
2011 EC-03 16 35 24 13 6 5 1 54 21 126
2011 EC-04 20 30 15 18 8 10 0 56 28 40
2011 EC-05 29 37 16 12 0 4 2 70 13 49
2011 EC-06 27 41 18 0 5 9 0 75 5 22
2011 EC-07 38 31 15 8 4 4 0 72 12 26

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 14 17 17 14 21 13 3 38 42 339
2017 EC-01 16 5 5 23 33 11 5 26 67 18
2017 EC-02 15 13 17 15 22 10 7 34 45 40
2017 EC-03 11 18 20 14 21 13 2 35 41 130
2017 EC-04 15 26 13 11 19 15 2 49 36 47
2017 EC-05 21 18 5 11 24 19 3 50 43 38
2017 EC-06 12 18 8 12 20 25 4 42 46 24
2017 EC-07 23 14 36 9 14 0 5 38 24 22
2014 EC 11 18 15 16 23 17 1 34 47 303
2014 EC-01 14 29 24 14 10 10 0 47 26 21
2014 EC-02 5 19 5 10 39 16 5 30 63 38
2014 EC-03 9 19 16 14 23 19 1 34 46 108
2014 EC-04 5 8 13 23 28 21 3 17 67 39
2014 EC-05 11 16 23 18 14 18 0 33 39 44
2014 EC-06 5 18 27 14 14 23 0 29 35 22
2014 EC-07 42 26 0 16 11 5 0 72 28 19
2011 EC 13 20 18 15 15 17 2 41 37 353
2011 EC-01 18 11 11 21 14 21 4 38 48 28
2011 EC-02 9 16 16 20 22 13 4 30 50 55
2011 EC-03 10 24 20 16 15 14 0 40 36 125
2011 EC-04 13 18 15 10 20 23 3 40 40 40
2011 EC-05 10 22 22 14 10 18 2 41 31 49
2011 EC-06 23 27 18 14 5 14 0 58 21 22
2011 EC-07 19 12 19 8 8 27 8 47 24 26

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 64 21 6 4 1 1 3 88 5 341
2017 EC-01 69 16 5 0 5 0 5 89 5 19
2017 EC-02 64 21 12 0 2 0 0 85 2 40
2017 EC-03 69 18 5 5 0 1 2 90 5 130
2017 EC-04 65 16 4 4 2 2 6 88 7 48
2017 EC-05 68 21 3 3 0 0 5 94 3 38
2017 EC-06 54 42 4 0 0 0 0 96 0 24
2017 EC-07 50 36 0 9 0 5 0 90 10 22
2014 EC 64 20 5 4 1 1 5 89 6 303
2014 EC-01 71 19 5 5 0 0 0 90 5 21
2014 EC-02 58 18 5 5 3 5 5 85 9 38
2014 EC-03 67 12 7 6 1 0 7 84 8 108
2014 EC-04 59 21 0 5 0 5 10 94 6 39
2014 EC-05 64 30 5 2 0 0 0 93 2 44
2014 EC-06 50 41 5 0 0 0 5 95 0 22
2014 EC-07 74 26 0 0 0 0 0 100 0 19

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 68 23 4 2 1 1 1 93 3 340
2017 EC-01 84 10 5 0 0 0 0 95 0 19
2017 EC-02 58 35 2 2 0 2 0 95 3 40
2017 EC-03 67 24 3 2 0 1 3 94 2 130
2017 EC-04 71 17 6 2 0 2 2 91 2 48
2017 EC-05 79 18 3 0 0 0 0 97 0 38
2017 EC-06 75 21 0 0 0 4 0 100 0 24
2017 EC-07 71 19 10 0 0 0 0 90 0 21
2014 EC 66 18 7 2 0 4 3 90 3 303
2014 EC-01 76 10 10 5 0 0 0 86 5 21
2014 EC-02 63 10 13 0 3 10 0 82 3 38
2014 EC-03 62 19 6 4 0 3 6 89 4 108
2014 EC-04 62 15 8 3 0 8 5 88 3 39
2014 EC-05 68 25 5 2 0 0 0 93 2 44
2014 EC-06 59 27 5 0 0 5 5 95 0 22
2014 EC-07 79 21 0 0 0 0 0 100 0 19
2011 EC 71 19 5 2 1 1 3 92 2 353
2011 EC-01 57 29 4 0 4 4 4 92 4 28
2011 EC-02 69 20 7 2 0 2 0 91 2 55
2011 EC-03 66 22 7 2 0 0 2 91 2 125
2011 EC-04 70 13 5 3 3 0 8 89 5 40
2011 EC-05 82 12 0 4 0 0 2 96 4 49
2011 EC-06 86 9 5 0 0 0 0 95 0 22
2011 EC-07 73 23 4 0 0 0 0 96 0 26

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 25 37 13 14 9 2 0 63 24 340
2017 EC-01 26 37 5 16 16 0 0 63 32 19
2017 EC-02 31 36 8 13 8 5 0 71 21 39
2017 EC-03 24 36 13 15 11 2 0 61 26 130
2017 EC-04 29 31 15 21 2 2 0 62 24 48
2017 EC-05 32 42 8 8 11 0 0 74 18 38
2017 EC-06 13 45 20 12 4 5 0 62 17 24
2017 EC-07 14 50 14 14 5 5 0 67 19 22
2014 EC 20 28 15 20 12 4 1 51 34 302
2014 EC-01 33 14 24 14 14 0 0 48 29 21
2014 EC-02 26 27 13 16 13 5 0 56 30 38
2014 EC-03 14 30 15 24 14 3 1 45 39 108
2014 EC-04 23 31 18 15 10 3 0 55 26 39
2014 EC-05 27 30 18 14 7 5 0 59 21 44
2014 EC-06 9 32 14 27 14 5 0 43 43 22
2014 EC-07 33 28 0 17 6 11 6 73 27 18
2011 EC 23 41 14 14 6 1 1 66 20 353
2011 EC-01 18 46 11 14 7 4 0 67 22 28
2011 EC-02 22 36 16 7 15 0 4 60 23 55
2011 EC-03 18 42 14 19 5 2 1 61 25 125
2011 EC-04 28 40 20 5 5 0 3 69 10 40
2011 EC-05 31 47 14 8 0 0 0 78 8 49
2011 EC-06 32 41 9 18 0 0 0 73 18 22
2011 EC-07 15 38 15 23 8 0 0 54 31 26

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 16 29 12 15 25 3 1 46 42 341
2017 EC-01 16 11 32 10 26 5 0 28 38 19
2017 EC-02 10 33 17 12 22 2 2 45 36 40
2017 EC-03 13 29 10 16 31 2 0 42 47 130
2017 EC-04 29 29 7 12 21 2 0 60 34 48
2017 EC-05 18 37 16 13 13 3 0 57 27 38
2017 EC-06 12 34 12 16 16 9 0 51 36 24
2017 EC-07 14 23 18 18 18 5 5 40 40 22
2014 EC 10 16 10 22 38 4 1 27 63 303
2014 EC-01 10 19 0 24 43 5 0 30 70 21
2014 EC-02 10 11 8 21 39 8 3 24 67 38
2014 EC-03 4 16 7 19 53 2 0 20 73 108
2014 EC-04 18 18 21 10 23 10 0 40 37 39
2014 EC-05 7 16 18 32 25 2 0 23 58 44
2014 EC-06 14 18 14 32 23 0 0 32 55 22
2014 EC-07 26 21 0 21 21 5 5 53 47 19
2011 EC 14 26 11 23 23 1 3 41 48 354
2011 EC-01 0 39 21 21 14 4 0 41 37 28
2011 EC-02 13 7 13 33 27 2 5 22 65 55
2011 EC-03 13 25 8 21 33 1 1 38 54 126
2011 EC-04 25 15 15 23 23 0 0 40 45 40
2011 EC-05 14 35 14 24 8 2 2 51 34 49
2011 EC-06 14 55 9 9 14 0 0 68 23 22
2011 EC-07 12 35 8 31 8 0 8 50 42 26

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 21 39 17 13 6 4 0 62 20 340
2017 EC-01 26 27 10 21 16 0 0 53 37 19
2017 EC-02 20 41 17 15 5 2 0 62 20 40
2017 EC-03 17 39 16 17 5 6 0 60 23 130
2017 EC-04 23 44 15 12 0 4 2 71 13 48
2017 EC-05 32 47 13 3 5 0 0 79 8 38
2017 EC-06 21 38 24 4 8 4 0 62 13 24
2017 EC-07 32 27 32 5 0 5 0 62 5 22

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 37 38 14 3 2 6 1 80 5 340
2017 EC-01 58 21 0 5 10 5 0 84 16 19
2017 EC-02 38 45 12 5 0 0 0 83 5 40
2017 EC-03 29 39 20 5 3 5 0 71 8 129
2017 EC-04 52 31 6 0 2 8 0 91 2 48
2017 EC-05 40 37 13 3 0 5 3 83 3 38
2017 EC-06 38 46 4 0 0 8 4 95 0 24
2017 EC-07 45 23 14 0 0 14 5 83 0 22
2014 EC 40 35 13 4 2 6 0 80 6 302
2014 EC-01 43 43 14 0 0 0 0 86 0 21
2014 EC-02 34 40 8 8 5 5 0 78 14 38
2014 EC-03 38 30 20 4 3 6 0 72 7 107
2014 EC-04 49 31 8 5 0 8 0 86 6 39
2014 EC-05 52 25 16 0 2 5 0 81 2 44
2014 EC-06 36 50 5 0 0 9 0 95 0 22
2014 EC-07 42 47 11 0 0 0 0 89 0 19

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 33 40 12 7 4 3 0 76 11 339
2017 EC-01 42 32 5 16 5 0 0 74 21 19
2017 EC-02 30 51 10 7 2 0 0 80 10 40
2017 EC-03 31 41 16 6 3 2 0 74 10 128
2017 EC-04 48 29 12 4 2 2 2 81 6 48
2017 EC-05 37 40 11 8 3 3 0 78 11 38
2017 EC-06 22 49 4 8 8 9 0 78 18 24
2017 EC-07 36 36 5 9 5 9 0 80 15 22
2014 EC 36 39 14 4 3 3 0 78 8 302
2014 EC-01 43 48 10 0 0 0 0 90 0 21
2014 EC-02 26 37 24 5 5 3 0 65 11 38
2014 EC-03 35 35 13 7 4 6 0 75 11 107
2014 EC-04 41 41 10 5 0 3 0 84 5 39
2014 EC-05 41 39 14 0 5 2 0 81 5 44
2014 EC-06 23 50 18 0 5 5 0 76 5 22
2014 EC-07 53 32 16 0 0 0 0 84 0 19
2011 EC 37 38 15 5 3 2 0 77 8 354
2011 EC-01 39 32 18 0 7 4 0 74 7 28
2011 EC-02 31 29 20 15 4 2 0 61 19 55
2011 EC-03 39 40 13 3 2 2 0 81 6 126
2011 EC-04 35 35 15 5 8 3 0 72 13 40
2011 EC-05 33 41 22 4 0 0 0 73 4 49
2011 EC-06 41 45 5 5 5 0 0 86 9 22
2011 EC-07 42 42 8 0 0 8 0 92 0 26

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 42 39 8 6 4 0 0 82 10 340
2017 EC-01 53 26 0 16 5 0 0 79 21 19
2017 EC-02 41 45 7 5 2 0 0 85 7 40
2017 EC-03 42 37 9 7 5 1 0 79 12 129
2017 EC-04 44 48 4 0 4 0 0 92 4 48
2017 EC-05 47 40 8 3 3 0 0 87 5 38
2017 EC-06 34 54 0 4 8 0 0 88 12 24
2017 EC-07 45 36 9 5 5 0 0 82 9 22
2014 EC 41 40 9 6 4 0 0 81 10 302
2014 EC-01 62 33 0 5 0 0 0 95 5 21
2014 EC-02 40 26 18 8 8 0 0 66 16 38
2014 EC-03 36 43 9 7 5 0 0 79 12 108
2014 EC-04 41 44 8 5 3 0 0 85 8 39
2014 EC-05 42 44 7 5 2 0 0 86 7 43
2014 EC-06 36 50 9 5 0 0 0 86 5 22
2014 EC-07 58 32 5 5 0 0 0 89 5 19
2011 EC 45 37 9 6 2 1 0 83 8 353
2011 EC-01 50 25 11 7 4 4 0 78 11 28
2011 EC-02 35 36 13 15 2 0 0 71 16 55
2011 EC-03 42 42 9 5 2 0 0 84 7 125
2011 EC-04 48 33 10 5 5 0 0 80 10 40
2011 EC-05 47 39 12 2 0 0 0 86 2 49
2011 EC-06 59 36 5 0 0 0 0 95 0 22
2011 EC-07 58 35 4 4 0 0 0 92 4 26

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 33 35 16 9 6 1 0 68 15 340
2017 EC-01 42 27 5 21 5 0 0 69 26 19
2017 EC-02 38 25 22 5 7 2 0 64 13 40
2017 EC-03 32 28 19 15 5 2 0 60 20 129
2017 EC-04 36 45 15 0 4 0 0 81 4 48
2017 EC-05 34 47 11 5 3 0 0 82 8 38
2017 EC-06 29 54 4 0 12 0 0 84 12 24
2017 EC-07 32 41 23 0 5 0 0 73 5 22
2014 EC 22 39 18 12 6 2 0 63 18 303
2014 EC-01 24 57 14 5 0 0 0 81 5 21
2014 EC-02 24 24 16 21 13 3 0 49 35 38
2014 EC-03 15 42 22 12 7 2 0 57 20 108
2014 EC-04 28 33 15 15 5 3 0 63 21 39
2014 EC-05 30 32 29 7 2 0 0 62 9 44
2014 EC-06 23 59 5 14 0 0 0 82 14 22
2014 EC-07 37 47 5 5 5 0 0 84 11 19
2011 EC 33 40 16 6 3 2 0 74 9 354
2011 EC-01 43 29 11 7 4 7 0 77 12 28
2011 EC-02 27 36 25 7 0 4 0 66 8 55
2011 EC-03 29 42 17 8 3 1 0 72 11 126
2011 EC-04 38 38 13 3 8 3 0 77 10 40
2011 EC-05 33 47 12 6 2 0 0 80 8 49
2011 EC-06 27 50 18 5 0 0 0 77 5 22
2011 EC-07 50 27 15 0 8 0 0 77 8 26

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 35 40 12 9 5 0 0 74 14 340
2017 EC-01 42 27 0 26 5 0 0 69 31 19
2017 EC-02 36 37 15 7 5 0 0 73 12 40
2017 EC-03 32 35 16 12 5 0 0 67 17 129
2017 EC-04 38 48 10 0 4 0 0 85 4 48
2017 EC-05 39 47 5 5 3 0 0 87 8 38
2017 EC-06 34 54 0 8 4 0 0 88 12 24
2017 EC-07 36 50 9 5 0 0 0 86 5 22
2014 EC 23 41 19 8 7 1 0 65 15 302
2014 EC-01 24 48 19 10 0 0 0 71 10 21
2014 EC-02 24 26 18 16 13 3 0 51 30 38
2014 EC-03 16 43 23 6 10 1 0 60 17 108
2014 EC-04 28 44 15 8 3 3 0 74 11 39
2014 EC-05 30 37 28 2 2 0 0 67 5 43
2014 EC-06 23 55 5 14 5 0 0 77 18 22
2014 EC-07 42 42 5 5 5 0 0 84 11 19
2011 EC 34 42 12 8 4 1 0 76 12 354
2011 EC-01 39 32 11 7 4 7 0 77 12 28
2011 EC-02 25 40 18 13 2 2 0 67 15 55
2011 EC-03 29 44 11 11 4 0 0 74 15 126
2011 EC-04 33 45 10 3 8 3 0 79 10 40
2011 EC-05 39 47 10 2 2 0 0 86 4 49
2011 EC-06 32 45 14 5 5 0 0 77 9 22
2011 EC-07 54 19 8 8 8 4 0 76 16 26

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 31 26 14 11 10 8 0 62 23 341
2017 EC-01 21 21 21 11 21 5 0 45 34 19
2017 EC-02 31 30 7 15 10 7 0 65 27 40
2017 EC-03 25 28 16 14 11 7 0 56 26 130
2017 EC-04 44 23 12 10 2 6 2 73 14 48
2017 EC-05 34 32 13 5 8 8 0 71 14 38
2017 EC-06 34 33 16 0 12 4 0 70 13 24
2017 EC-07 41 23 18 9 0 9 0 70 10 22
2014 EC 29 24 19 13 10 5 0 56 24 303
2014 EC-01 14 33 29 24 0 0 0 48 24 21
2014 EC-02 29 16 13 18 18 5 0 47 39 38
2014 EC-03 21 24 25 14 10 6 0 48 25 108
2014 EC-04 41 23 18 10 5 3 0 66 16 39
2014 EC-05 36 27 16 4 9 7 0 68 14 44
2014 EC-06 32 27 14 14 9 5 0 62 24 22
2014 EC-07 53 21 5 11 5 5 0 78 17 19
2011 EC 35 24 15 10 8 6 1 64 20 352
2011 EC-01 32 29 18 11 7 4 0 63 19 28
2011 EC-02 35 22 11 15 9 7 2 62 26 55
2011 EC-03 34 22 15 12 9 8 0 61 23 124
2011 EC-04 38 18 10 13 15 8 0 59 30 40
2011 EC-05 31 37 18 4 4 6 0 72 9 49
2011 EC-06 32 32 23 0 9 5 0 67 10 22
2011 EC-07 46 19 23 4 4 0 4 68 8 26
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 EC 20 49 31 341
2017 EC-01 26 42 32 19
2017 EC-02 17 47 36 40
2017 EC-03 20 47 33 130
2017 EC-04 12 58 29 48
2017 EC-05 13 58 29 38
2017 EC-06 24 51 24 24
2017 EC-07 27 54 18 22
2014 EC 20 43 37 303
2014 EC-01 33 24 43 21
2014 EC-02 24 45 32 38
2014 EC-03 15 39 46 108
2014 EC-04 8 56 36 39
2014 EC-05 18 46 36 44
2014 EC-06 32 50 18 22
2014 EC-07 26 58 16 19
2011 EC 20 42 38 353
2011 EC-01 11 57 32 28
2011 EC-02 22 33 45 55
2011 EC-03 15 42 43 125
2011 EC-04 20 48 33 40
2011 EC-05 29 43 29 49
2011 EC-06 18 36 45 22
2011 EC-07 23 46 31 26

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 EC 12 20 51 7 4 6 68
2017 EC-03 8 28 41 15 4 4 26
2014 EC 8 33 41 5 9999 13 61
2014 EC-03 6 31 38 12 9999 12 16
2011 EC 13 23 44 7 9999 13 70
2011 EC-02 0 42 25 8 9999 25 12
2011 EC-03 11 16 42 11 9999 21 19
2011 EC-05 14 36 43 0 9999 7 14
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 EC 22 78 341
2017 EC-01 26 74 19
2017 EC-02 17 83 40
2017 EC-03 27 73 130
2017 EC-04 17 83 48
2017 EC-05 13 87 38
2017 EC-06 20 80 24
2014 EC 17 83 302
2014 EC-02 24 76 38
2014 EC-03 16 84 108
2014 EC-04 23 77 39
2014 EC-05 14 86 43

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 EC 61 74
2017 EC-03 69 35
2014 EC 67 49
2014 EC-03 63 16

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 EC 49 74
2017 EC-03 37 35
2014 EC 59 49
2014 EC-03 75 16

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 EC 7 74

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 EC 0 74
2017 EC-03 0 35
2014 EC 0 49
2014 EC-03 0 16

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 EC 54 74
2017 EC-03 60 35
2014 EC 41 49
2014 EC-03 38 16

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 EC 35 74
2017 EC-03 31 35
2014 EC 41 49
2014 EC-03 44 16

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 EC 40 74
2017 EC-03 37 35
2014 EC 37 49
2014 EC-03 38 16

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 EC 34 74
2017 EC-03 34 35
2014 EC 37 49
2014 EC-03 32 16

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 EC 26 74
2017 EC-03 26 35
2014 EC 31 49
2014 EC-03 44 16

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 EC 53 74
2017 EC-03 60 35
2014 EC 45 49
2014 EC-03 50 16

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 EC 40 74
2017 EC-03 49 35
2014 EC 45 49
2014 EC-03 50 16

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 EC 0 74
2017 EC-03 0 35
2014 EC-03 0 16

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 EC 10 74
2017 EC-03 14 35
2014 EC-03 0 16

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic
(%)
Total responses
2017 EC 8 74
2014 EC 12 49

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 EC 40 74
2017 EC-03 37 35
2014 EC 59 49
2014 EC-03 69 16

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 EC 31 74
2017 EC-03 37 35
2014 EC 29 49
2014 EC-03 38 16

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 EC 14 74
2017 EC-03 14 35
2014 EC 22 49

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 EC 57 74
2017 EC-03 66 35
2014 EC 61 49
2014 EC-03 63 16

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 EC 28 74
2017 EC-03 34 35
2014 EC 20 49

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 EC 8 74
2014 EC 20 49

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 EC 8 74
2014 EC 10 49

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 EC 14 74
2017 EC-03 14 35
2014 EC-03 0 16

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 EC 8 74
2014 EC 14 49

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 EC 24 74
2017 EC-03 14 35
2014 EC 20 49

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 EC 14 70
2017 EC-03 19 32
2014 EC-03 0 15

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 EC 27 70
2017 EC-03 34 32
2014 EC 12 48

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 EC 10 70
2014 EC-03 0 15

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic
(%)
Total responses
2017 EC 14 70
2017 EC-03 22 32
2014 EC-03 0 15

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2017 EC 14 70
2017 EC-03 19 32
2014 EC 15 48

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic
(%)
Total responses
2017 EC 10 70
2014 EC 10 48

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 EC 11 70

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic
(%)
Total responses
2017 EC 21 70
2017 EC-03 22 32
2014 EC 12 48

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 EC 37 70
2017 EC-03 31 32
2014 EC 10 48
2014 EC-03 0 15

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 EC 14 70
2017 EC-03 16 32
2014 EC 10 48

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 EC 51 70
2017 EC-03 47 32
2014 EC 44 48
2014 EC-03 54 15

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 EC 0 70
2017 EC-03 0 32
2014 EC 0 48
2014 EC-03 0 15

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 EC 57 70
2017 EC-03 50 32
2014 EC 63 48
2014 EC-03 54 15

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 EC 0 70
2017 EC-03 0 32

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 EC 14 70
2014 EC 19 48

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 EC 93 7 73
2017 EC-03 97 3 34

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 10 12 20 10 9 32 6 36 31 341
2017 EC-01 21 5 27 10 5 27 5 38 23 19
2017 EC-02 10 11 30 5 5 30 10 34 17 40
2017 EC-03 8 12 21 13 11 29 5 31 37 130
2017 EC-04 17 12 17 8 4 36 6 50 21 48
2017 EC-05 8 21 16 3 11 34 8 50 23 38
2017 EC-06 0 8 16 0 16 59 0 20 40 24
2017 EC-07 9 9 18 9 5 32 18 36 27 22
2014 EC 7 12 20 8 10 35 9 33 32 303
2014 EC-01 5 29 14 5 14 33 0 50 29 21
2014 EC-02 8 16 8 18 10 34 5 39 48 38
2014 EC-03 6 6 25 6 12 33 11 22 33 108
2014 EC-04 8 15 8 10 13 36 10 43 43 39
2014 EC-05 5 5 32 7 7 34 11 17 25 44
2014 EC-06 5 14 18 5 0 41 18 44 11 22
2014 EC-07 16 26 16 5 0 37 0 67 8 19

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 20 27 23 11 7 12 1 53 20 338
2017 EC-01 43 5 21 10 10 5 5 53 23 19
2017 EC-02 31 17 30 8 5 7 2 53 14 40
2017 EC-03 16 25 25 14 6 14 0 48 23 129
2017 EC-04 27 31 23 4 8 6 0 62 13 48
2017 EC-05 22 33 17 6 8 14 0 65 16 36
2017 EC-06 4 42 16 12 4 21 0 59 21 24
2017 EC-07 18 27 23 14 0 18 0 56 17 22
2014 EC 17 24 22 10 6 21 0 52 20 303
2014 EC-01 14 29 29 10 5 14 0 50 17 21
2014 EC-02 10 29 16 18 10 16 0 47 34 38
2014 EC-03 19 18 22 7 9 23 1 49 22 108
2014 EC-04 18 23 21 18 3 18 0 50 25 39
2014 EC-05 18 21 23 9 2 27 0 53 16 44
2014 EC-06 14 32 23 5 0 27 0 63 6 22
2014 EC-07 21 53 16 0 0 11 0 82 0 19
2011 EC 30 37 16 8 3 6 0 71 11 352
2011 EC-01 37 33 15 7 4 4 0 73 12 27
2011 EC-02 22 31 27 5 9 5 0 56 15 55
2011 EC-03 28 42 17 6 2 6 0 74 8 125
2011 EC-04 30 30 15 15 0 10 0 67 17 40
2011 EC-05 29 37 12 18 0 4 0 68 19 49
2011 EC-06 45 36 14 0 0 5 0 86 0 22
2011 EC-07 35 42 12 0 4 8 0 83 4 26
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 24 58 8 4 1 2 3 86 6 341
2017 EC-01 21 42 5 0 16 16 0 75 19 19
2017 EC-02 12 55 17 5 2 0 7 73 8 40
2017 EC-03 22 56 10 7 1 2 2 82 8 130
2017 EC-04 21 69 4 2 0 2 2 94 2 48
2017 EC-05 55 32 8 3 0 0 3 89 3 38
2017 EC-06 29 67 4 0 0 0 0 96 0 24
2017 EC-07 18 82 0 0 0 0 0 100 0 22
2014 EC 23 52 12 9 1 1 3 77 11 303
2014 EC-01 14 48 10 24 0 0 5 65 25 21
2014 EC-02 10 50 10 16 8 0 5 64 25 38
2014 EC-03 20 51 19 8 0 1 1 73 8 108
2014 EC-04 26 56 5 5 0 3 5 89 6 39
2014 EC-05 32 46 16 7 0 0 0 77 7 44
2014 EC-06 36 59 5 0 0 0 0 95 0 22
2014 EC-07 26 68 0 5 0 0 0 95 5 19
2011 EC 24 54 7 9 3 0 1 80 13 350
2011 EC-01 7 61 11 14 4 0 4 70 19 28
2011 EC-02 13 51 9 15 7 0 5 67 23 55
2011 EC-03 24 54 6 12 2 1 0 79 15 125
2011 EC-04 23 56 10 3 5 0 3 82 8 39
2011 EC-05 32 53 6 6 2 0 0 85 9 47
2011 EC-06 45 55 0 0 0 0 0 100 0 22
2011 EC-07 27 58 12 0 4 0 0 85 4 26

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 6 16 25 9 5 32 7 36 23 340
2017 EC-01 5 21 16 11 0 47 0 49 21 19
2017 EC-02 0 17 31 12 2 17 20 28 24 40
2017 EC-03 7 11 29 11 9 30 3 27 29 130
2017 EC-04 6 25 17 6 4 34 8 54 17 48
2017 EC-05 13 13 29 0 5 32 8 43 9 38
2017 EC-06 9 17 21 4 0 40 9 50 8 23
2017 EC-07 0 14 32 9 0 46 0 25 17 22
2014 EC 5 18 25 7 5 30 9 38 20 302
2014 EC-01 0 24 29 10 5 24 10 36 21 21
2014 EC-02 3 16 26 8 13 16 19 28 32 38
2014 EC-03 4 18 25 10 5 30 8 35 24 107
2014 EC-04 8 18 33 3 0 31 8 42 4 39
2014 EC-05 7 21 25 2 9 29 7 43 18 44
2014 EC-06 9 14 18 5 0 45 9 50 10 22
2014 EC-07 5 21 21 0 0 47 5 56 0 19
2011 EC 5 15 28 9 3 34 6 33 19 353
2011 EC-01 4 11 29 4 4 43 7 29 14 28
2011 EC-02 4 11 29 13 4 35 5 24 27 55
2011 EC-03 7 18 30 10 2 30 2 38 18 126
2011 EC-04 3 10 25 8 5 45 5 25 25 40
2011 EC-05 4 13 27 8 4 33 10 30 22 48
2011 EC-06 14 27 32 0 0 18 9 56 0 22
2011 EC-07 4 8 31 12 4 31 12 20 27 26

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 40 31 11 3 1 12 2 82 5 340
2017 EC-01 58 21 0 0 0 21 0 100 0 19
2017 EC-02 33 30 17 5 0 7 7 74 6 40
2017 EC-03 38 31 10 2 2 15 2 83 6 129
2017 EC-04 38 27 17 2 0 15 2 77 2 48
2017 EC-05 42 32 13 0 0 13 0 85 0 38
2017 EC-06 63 21 8 4 0 4 0 87 4 24
2017 EC-07 23 59 9 5 0 5 0 86 5 22
2014 EC 34 29 17 2 2 13 2 74 5 303
2014 EC-01 38 14 33 0 0 14 0 61 0 21
2014 EC-02 26 24 24 0 3 19 5 66 3 38
2014 EC-03 30 31 19 6 4 10 1 69 11 108
2014 EC-04 31 26 21 3 0 15 5 71 3 39
2014 EC-05 32 34 11 0 0 23 0 85 0 44
2014 EC-06 73 23 5 0 0 0 0 95 0 22
2014 EC-07 42 42 11 0 0 5 0 89 0 19
2011 EC 33 29 14 4 2 16 2 75 7 353
2011 EC-01 25 25 21 0 4 21 4 67 5 28
2011 EC-02 24 31 13 5 2 20 5 73 10 55
2011 EC-03 30 33 13 5 2 17 0 76 8 126
2011 EC-04 28 28 15 3 3 23 3 73 7 40
2011 EC-05 40 29 13 8 0 10 0 77 9 48
2011 EC-06 59 14 14 5 0 9 0 80 5 22
2011 EC-07 46 23 12 0 4 12 4 82 5 26

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 30 32 18 1 2 16 2 75 4 338
2017 EC-01 50 17 12 0 0 22 0 85 0 18
2017 EC-02 23 30 22 2 2 12 7 66 6 40
2017 EC-03 30 30 16 1 2 19 2 76 4 129
2017 EC-04 36 30 17 2 0 13 2 77 2 47
2017 EC-05 32 32 16 3 0 19 0 77 3 38
2017 EC-06 38 37 12 0 0 13 0 86 0 24
2017 EC-07 14 50 23 0 5 9 0 70 5 22
2014 EC 24 29 18 2 3 22 2 70 7 301
2014 EC-01 33 19 24 0 0 24 0 69 0 21
2014 EC-02 16 18 24 0 8 29 5 52 12 38
2014 EC-03 24 28 20 4 5 19 1 65 10 108
2014 EC-04 16 37 29 5 0 8 5 61 6 38
2014 EC-05 27 27 16 2 0 27 0 75 3 44
2014 EC-06 32 36 0 0 0 32 0 100 0 22
2014 EC-07 39 50 6 0 0 6 0 94 0 18
2011 EC 24 31 16 3 1 23 2 74 5 351
2011 EC-01 25 21 18 0 4 25 7 68 5 28
2011 EC-02 13 31 20 4 0 27 5 65 5 55
2011 EC-03 23 35 14 4 2 21 0 74 8 124
2011 EC-04 23 25 15 5 3 28 3 68 11 40
2011 EC-05 31 35 17 0 0 17 0 80 0 48
2011 EC-06 41 27 14 0 0 18 0 83 0 22
2011 EC-07 23 35 19 0 0 19 4 75 0 26
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 EC 6 94 340
2017 EC-03 6 94 130
2017 EC-06 0 100 24
2017 EC-07 0 100 22
2014 EC 4 96 303
2014 EC-01 0 100 21
2014 EC-03 5 95 108
2014 EC-07 0 100 19

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2017 EC 37 19
2014 EC 75 12

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 EC 95 19
2014 EC 83 12

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 EC 0 19
2014 EC 0 12

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 EC 0 19
2014 EC 0 12

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 EC 0 19
2014 EC 0 12

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 EC 0 19
2014 EC 0 12

Question 76g. From whom did you experience discrimination on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 EC 0 19
2014 EC 0 12

Question 77a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic
(%)
Total responses
2017 EC 26 19

Question 77e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic
(%)
Total responses
2017 EC 26 19
2014 EC 42 12

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic
(%)
Total responses
2017 EC 0 19
2014 EC 0 12

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2017 EC 0 19

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2017 EC 0 19

Question 77l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Demographic
(%)
Total responses
2017 EC 27 19

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 EC 0 19
2014 EC 0 12

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 EC 32 19

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 EC 0 19

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 EC 47 19
2014 EC 58 12

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 EC 0 17
2014 EC 0 11

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 EC 41 17
2014 EC 45 11

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 EC 0 17
2014 EC 0 11

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 EC 59 17
2014 EC 73 11

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 EC 0 17

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 EC 89 11 19

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 12 13 19 3 3 43 7 50 11 339
2017 EC-01 21 10 32 0 5 27 5 46 8 19
2017 EC-02 10 11 25 3 2 35 15 41 10 40
2017 EC-03 11 12 21 3 3 44 5 47 12 130
2017 EC-04 19 12 17 2 4 42 4 58 11 48
2017 EC-05 11 16 13 5 0 47 8 59 12 38
2017 EC-06 0 9 13 0 0 73 4 41 0 22
2017 EC-07 14 14 18 5 0 36 14 55 9 22
2014 EC 7 7 24 3 2 49 9 34 10 303
2014 EC-01 10 14 24 0 0 52 0 50 0 21
2014 EC-02 8 13 16 10 3 40 10 42 26 38
2014 EC-03 6 5 26 3 3 47 11 24 13 108
2014 EC-04 10 8 28 3 0 38 13 37 5 39
2014 EC-05 9 5 34 0 0 45 7 29 0 44
2014 EC-06 5 5 14 0 0 68 9 40 0 22
2014 EC-07 5 11 11 0 0 74 0 60 0 19

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 27 31 19 2 2 16 2 72 5 338
2017 EC-01 47 16 16 0 5 16 0 75 6 19
2017 EC-02 30 28 20 3 2 10 7 70 6 40
2017 EC-03 23 32 21 2 2 19 1 69 5 128
2017 EC-04 38 28 23 2 4 2 2 69 7 47
2017 EC-05 26 32 16 3 0 21 3 76 3 38
2017 EC-06 16 42 16 0 0 25 0 78 0 24
2017 EC-07 27 36 14 0 0 23 0 82 0 22
2014 EC 21 25 23 3 2 25 2 63 6 302
2014 EC-01 24 29 29 0 0 19 0 65 0 21
2014 EC-02 16 26 24 8 3 21 3 55 14 38
2014 EC-03 19 21 21 3 3 29 4 60 8 108
2014 EC-04 21 18 26 5 0 29 0 56 7 38
2014 EC-05 27 25 23 0 0 25 0 70 0 44
2014 EC-06 23 27 18 0 0 32 0 73 0 22
2014 EC-07 26 47 16 0 0 11 0 82 0 19
2011 EC 40 37 10 3 1 9 0 85 4 354
2011 EC-01 54 18 11 11 0 7 0 77 12 28
2011 EC-02 25 45 15 4 0 11 0 80 4 55
2011 EC-03 40 35 11 2 2 10 0 84 4 126
2011 EC-04 43 30 8 3 0 18 0 88 3 40
2011 EC-05 35 49 4 6 0 6 0 89 7 49
2011 EC-06 50 32 18 0 0 0 0 82 0 22
2011 EC-07 42 50 4 0 0 4 0 96 0 26
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 14 26 24 16 19 0 1 41 35 340
2017 EC-01 10 11 36 32 10 0 0 21 42 19
2017 EC-02 10 31 25 17 15 0 2 42 33 40
2017 EC-03 15 28 25 12 17 0 2 44 30 130
2017 EC-04 10 29 23 15 23 0 0 39 38 48
2017 EC-05 16 26 18 18 19 0 3 43 38 38
2017 EC-06 21 33 25 8 12 0 0 54 21 24
2017 EC-07 14 18 14 23 32 0 0 32 54 22

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 11 25 29 20 14 0 0 36 34 341
2017 EC-01 21 42 10 16 10 0 0 63 27 19
2017 EC-02 16 27 35 15 5 2 0 44 20 40
2017 EC-03 10 26 28 23 13 0 0 36 36 130
2017 EC-04 6 33 31 15 15 0 0 40 29 48
2017 EC-05 5 18 37 18 18 0 3 24 38 38
2017 EC-06 17 20 34 21 8 0 0 37 29 24
2017 EC-07 5 9 27 27 32 0 0 14 59 22

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 14 36 25 15 9 0 0 51 25 339
2017 EC-01 36 42 11 10 0 0 0 79 10 19
2017 EC-02 26 37 25 10 2 0 0 63 12 40
2017 EC-03 13 38 28 15 6 0 0 51 21 128
2017 EC-04 12 44 21 13 10 0 0 56 23 48
2017 EC-05 8 29 26 29 5 0 3 38 35 38
2017 EC-06 17 42 21 8 12 0 0 59 20 24
2017 EC-07 5 9 14 36 36 0 0 14 73 22

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 17 24 25 18 15 0 2 42 33 341
2017 EC-01 31 32 5 16 6 0 10 70 24 19
2017 EC-02 23 30 25 15 7 0 0 53 22 40
2017 EC-03 17 27 25 18 12 0 1 44 30 130
2017 EC-04 19 23 31 12 14 0 0 42 27 48
2017 EC-05 5 18 29 21 21 3 3 25 44 38
2017 EC-06 21 16 21 29 8 0 4 39 38 24
2017 EC-07 0 14 23 23 36 0 5 14 62 22

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 33 30 18 9 5 0 4 67 14 341
2017 EC-01 63 16 16 0 0 0 5 83 0 19
2017 EC-02 43 20 15 7 2 2 10 72 11 40
2017 EC-03 35 32 18 9 1 0 5 71 11 130
2017 EC-04 35 26 17 10 8 0 4 63 19 48
2017 EC-05 24 40 16 13 5 0 3 65 19 38
2017 EC-06 29 41 17 12 0 0 0 70 12 24
2017 EC-07 9 27 32 9 23 0 0 36 32 22

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 20 28 26 16 10 0 0 48 25 340
2017 EC-01 27 33 17 23 0 0 0 60 23 18
2017 EC-02 21 30 25 17 7 0 0 51 25 40
2017 EC-03 21 28 26 18 8 0 0 49 25 130
2017 EC-04 21 27 19 19 14 0 0 48 33 48
2017 EC-05 16 29 32 8 13 0 3 46 22 38
2017 EC-06 29 29 26 12 4 0 0 58 16 24
2017 EC-07 5 41 41 0 14 0 0 46 14 22

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 24 35 21 11 5 1 1 61 17 340
2017 EC-01 50 16 23 5 0 5 0 70 6 18
2017 EC-02 33 32 30 2 2 0 0 65 5 40
2017 EC-03 24 32 18 17 7 2 1 57 24 130
2017 EC-04 21 46 18 8 4 0 2 68 13 48
2017 EC-05 13 45 24 11 0 3 5 63 11 38
2017 EC-06 38 42 4 8 8 0 0 80 16 24
2017 EC-07 18 36 32 5 9 0 0 54 14 22

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 17 37 21 16 8 0 1 54 24 340
2017 EC-01 33 33 29 0 0 5 0 70 0 18
2017 EC-02 23 35 20 17 5 0 0 58 22 40
2017 EC-03 13 39 20 18 10 0 0 53 28 130
2017 EC-04 23 40 21 8 6 0 2 64 15 48
2017 EC-05 13 34 26 18 3 0 5 50 22 38
2017 EC-06 13 50 20 12 4 0 0 63 16 24
2017 EC-07 9 23 23 32 14 0 0 32 45 22

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 29 32 20 12 5 0 1 61 18 340
2017 EC-01 38 39 11 6 0 5 0 82 6 18
2017 EC-02 36 35 15 10 5 0 0 70 15 40
2017 EC-03 29 35 12 15 8 0 0 64 24 130
2017 EC-04 31 33 23 6 2 0 4 67 9 48
2017 EC-05 21 24 34 16 0 0 5 47 17 38
2017 EC-06 25 34 29 8 4 0 0 59 12 24
2017 EC-07 27 23 27 14 9 0 0 50 23 22

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 31 30 23 10 4 1 2 63 14 340
2017 EC-01 33 33 18 11 0 5 0 70 12 18
2017 EC-02 31 27 27 2 7 2 2 61 10 40
2017 EC-03 30 29 22 14 4 0 1 60 18 130
2017 EC-04 30 33 25 6 2 0 4 66 9 48
2017 EC-05 26 40 18 8 3 0 5 69 11 38
2017 EC-06 55 21 16 0 8 0 0 76 8 24
2017 EC-07 23 23 27 18 9 0 0 46 27 22

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 44 24 17 8 5 0 1 69 13 340
2017 EC-01 58 10 27 0 0 0 5 72 0 19
2017 EC-02 54 31 8 3 3 0 3 87 5 39
2017 EC-03 41 23 23 8 5 0 1 64 13 130
2017 EC-04 33 36 16 10 4 0 0 69 15 48
2017 EC-05 47 21 11 16 5 0 0 68 21 38
2017 EC-06 47 21 8 12 12 0 0 67 24 24
2017 EC-07 64 18 9 0 9 0 0 82 9 22

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 65 16 8 3 5 0 3 84 8 340
2017 EC-01 69 0 16 5 5 0 5 73 11 19
2017 EC-02 67 15 10 3 3 0 3 84 5 39
2017 EC-03 60 25 8 2 5 0 0 85 7 130
2017 EC-04 71 11 6 2 6 0 4 85 9 48
2017 EC-05 63 13 5 3 5 0 11 85 9 38
2017 EC-06 67 12 4 4 4 0 8 87 9 24
2017 EC-07 82 14 5 0 0 0 0 95 0 22

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 46 32 11 6 4 0 1 79 10 340
2017 EC-01 47 27 10 5 5 0 5 78 11 19
2017 EC-02 50 25 17 0 2 0 5 79 3 40
2017 EC-03 44 31 13 7 5 0 0 76 11 130
2017 EC-04 45 38 7 0 8 0 2 85 9 47
2017 EC-05 45 37 5 11 0 0 3 84 11 38
2017 EC-06 63 20 4 8 4 0 0 84 12 24
2017 EC-07 45 41 14 0 0 0 0 86 0 22

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 56 20 11 5 6 0 1 78 11 340
2017 EC-01 53 10 10 10 10 0 5 67 22 19
2017 EC-02 54 15 10 8 10 0 3 71 18 39
2017 EC-03 59 20 12 4 4 0 1 80 8 130
2017 EC-04 56 21 11 2 8 0 2 78 11 48
2017 EC-05 58 16 16 3 5 0 3 76 8 38
2017 EC-06 51 21 12 12 4 0 0 71 16 24
2017 EC-07 54 36 9 0 0 0 0 91 0 22

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 52 15 4 1 0 0 27 92 2 340
2017 EC-01 64 5 0 0 0 0 31 100 0 19
2017 EC-02 53 15 2 0 0 0 30 96 0 40
2017 EC-03 51 12 4 2 0 0 31 92 2 130
2017 EC-04 54 21 4 2 0 2 17 92 3 48
2017 EC-05 46 24 5 0 0 0 24 93 0 37
2017 EC-06 63 8 8 0 4 0 16 85 5 24
2017 EC-07 45 27 9 0 0 0 18 89 0 22

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 68 17 5 1 0 1 8 93 1 339
2017 EC-01 73 0 0 0 0 0 27 100 0 18
2017 EC-02 70 17 0 2 2 2 5 95 5 40
2017 EC-03 68 15 8 1 0 0 8 91 1 130
2017 EC-04 72 13 2 0 0 2 11 97 0 47
2017 EC-05 63 24 8 0 0 0 5 92 0 38
2017 EC-06 80 8 12 0 0 0 0 88 0 24
2017 EC-07 55 36 5 0 0 0 5 95 0 22

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 69 14 6 2 4 0 4 87 7 341
2017 EC-01 42 21 16 0 16 0 5 66 17 19
2017 EC-02 37 32 8 8 12 0 2 71 20 40
2017 EC-03 67 15 8 1 4 1 5 87 5 130
2017 EC-04 81 4 6 2 0 0 6 91 2 48
2017 EC-05 79 8 3 5 0 0 5 92 6 38
2017 EC-06 100 0 0 0 0 0 0 100 0 24
2017 EC-07 86 14 0 0 0 0 0 100 0 22

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 43 36 14 5 1 0 2 80 5 340
2017 EC-01 36 37 21 0 0 0 5 78 0 19
2017 EC-02 40 41 15 5 0 0 0 80 5 40
2017 EC-03 40 35 17 5 1 0 2 76 6 130
2017 EC-04 42 33 17 4 2 0 2 76 6 48
2017 EC-05 43 43 6 5 0 0 3 89 6 37
2017 EC-06 54 26 12 8 0 0 0 80 8 24
2017 EC-07 64 27 5 5 0 0 0 91 5 22

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 5 28 42 18 6 0 0 34 24 341
2017 EC-01 10 37 37 16 0 0 0 47 16 19
2017 EC-02 11 32 47 7 2 0 0 43 10 40
2017 EC-03 5 31 36 21 5 1 0 36 27 130
2017 EC-04 0 39 38 16 6 0 0 39 23 48
2017 EC-05 8 16 50 21 5 0 0 24 26 38
2017 EC-06 5 16 63 8 8 0 0 21 16 24
2017 EC-07 5 23 32 32 9 0 0 27 41 22

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 8 23 46 17 5 1 0 23 31 338
2017 EC-01 5 16 48 21 10 0 0 31 21 19
2017 EC-02 5 12 45 27 8 2 0 37 18 40
2017 EC-03 6 26 44 16 6 1 0 23 33 128
2017 EC-04 8 25 42 23 0 0 2 24 34 48
2017 EC-05 8 32 49 11 0 0 0 11 40 37
2017 EC-06 16 8 59 8 9 0 0 17 24 24
2017 EC-07 9 23 55 9 5 0 0 14 32 22

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 37 42 9 6 3 2 0 81 9 341
2017 EC-01 58 27 5 5 0 5 0 89 5 19
2017 EC-02 33 40 12 7 5 2 0 75 13 40
2017 EC-03 39 38 9 8 4 2 0 79 12 130
2017 EC-04 34 52 9 2 0 4 0 89 2 48
2017 EC-05 50 37 3 5 3 3 0 89 8 38
2017 EC-06 25 71 4 0 0 0 0 96 0 24
2017 EC-07 27 50 14 5 5 0 0 77 9 22

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 20 36 15 16 12 1 0 57 28 340
2017 EC-01 32 21 10 26 5 5 0 56 33 19
2017 EC-02 23 42 12 10 12 0 0 65 22 40
2017 EC-03 21 34 16 17 12 1 0 55 28 129
2017 EC-04 12 42 21 14 6 4 0 57 21 48
2017 EC-05 24 39 13 13 11 0 0 63 24 38
2017 EC-06 17 41 13 12 12 4 0 61 26 24
2017 EC-07 18 32 9 27 14 0 0 50 41 22
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 EC 17 83 341
2017 EC-01 31 69 19
2017 EC-02 15 85 40
2017 EC-03 15 85 130
2017 EC-04 21 79 48
2017 EC-05 19 81 38
2017 EC-06 22 78 24
2014 EC 18 82 303
2014 EC-02 34 66 38
2014 EC-03 16 84 108
2014 EC-05 16 84 44

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 EC 91 9 58
2017 EC-03 95 5 20
2017 EC-04 70 30 10
2014 EC 89 11 53
2014 EC-02 100 0 13
2014 EC-03 77 23 17

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 43 38 7 9 0 2 0 83 10 53
2017 EC-03 31 42 10 10 0 5 0 78 11 19
2014 EC 53 19 13 8 4 2 0 74 13 47
2014 EC-02 62 23 8 0 8 0 0 85 8 13
2014 EC-03 15 31 24 15 8 8 0 50 25 13
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 25 23 21 12 16 2 1 26 74 341
2017 EC-01 21 16 37 5 21 0 0 21 79 19
2017 EC-02 22 23 15 20 15 2 2 23 77 40
2017 EC-03 34 23 17 11 13 2 0 35 65 130
2017 EC-04 15 23 19 17 21 4 2 15 85 48
2017 EC-05 26 24 24 13 11 3 0 27 73 38
2017 EC-06 21 33 21 8 16 0 0 21 79 24
2017 EC-07 9 14 36 5 32 5 0 10 90 22

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 EC 19 244
2017 EC-01 40 15
2017 EC-02 14 29
2017 EC-03 25 81
2017 EC-04 24 38
2017 EC-05 15 27
2017 EC-06 5 19
2017 EC-07 5 19

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 EC 36 244
2017 EC-01 34 15
2017 EC-02 31 29
2017 EC-03 33 81
2017 EC-04 45 38
2017 EC-05 33 27
2017 EC-06 43 19
2017 EC-07 32 19

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 EC 17 244
2017 EC-01 14 15
2017 EC-02 31 29
2017 EC-03 20 81
2017 EC-04 13 38
2017 EC-05 11 27
2017 EC-06 5 19
2017 EC-07 21 19

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 EC 46 244
2017 EC-01 27 15
2017 EC-02 39 29
2017 EC-03 45 81
2017 EC-04 55 38
2017 EC-05 63 27
2017 EC-06 38 19
2017 EC-07 42 19

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 EC 9 244
2017 EC-01 0 15
2017 EC-02 10 29
2017 EC-03 10 81
2017 EC-04 13 38
2017 EC-05 7 27
2017 EC-06 5 19
2017 EC-07 11 19

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 EC 46 244
2017 EC-01 46 15
2017 EC-02 51 29
2017 EC-03 51 81
2017 EC-04 29 38
2017 EC-05 30 27
2017 EC-06 63 19
2017 EC-07 47 19

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 EC 3 46 19 13 8 11 239
2017 EC-01 7 53 7 13 7 14 15
2017 EC-02 0 60 18 15 4 4 27
2017 EC-03 5 38 18 17 10 12 81
2017 EC-04 0 48 16 11 11 13 37
2017 EC-05 0 52 18 15 0 15 27
2017 EC-06 0 57 26 6 5 5 19
2017 EC-07 0 50 17 6 11 17 18

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 8 16 18 15 31 1 11 27 53 245
2017 EC-01 7 34 7 20 13 0 20 50 42 15
2017 EC-02 3 29 14 14 27 0 14 37 47 29
2017 EC-03 9 8 17 15 35 1 16 21 59 82
2017 EC-04 13 13 27 16 31 0 0 26 47 38
2017 EC-05 4 22 22 11 26 4 11 30 44 27
2017 EC-06 10 11 21 12 36 0 10 23 53 19
2017 EC-07 5 21 16 16 32 0 11 29 53 19

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 2 5 8 19 58 2 6 7 84 245
2017 EC-01 0 13 7 13 53 0 14 15 77 15
2017 EC-02 3 4 10 14 54 7 8 8 80 29
2017 EC-03 0 2 4 18 66 0 10 3 93 82
2017 EC-04 3 8 10 27 53 0 0 10 79 38
2017 EC-05 4 7 7 22 56 4 0 12 81 27
2017 EC-06 0 0 16 17 52 10 5 0 82 19
2017 EC-07 0 11 11 26 47 5 0 11 78 19
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