2017 Public Service Employee Survey Results for Department of Justice Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - CS

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	33	49	6	6	5	82	12	112
2017	CS-01	41	41	12	0	6	82	6	17
2017	CS-02	33	54	3	8	3	87	10	39
2017	CS-03	32	46	3	8	11	78	19	28
2017	CS-04	23	62	10	5	0	85	5	21
2014	CS	31	45	7	11	6	76	17	84
2014	CS-01	38	31	15	8	8	69	15	13
2014	CS-02	29	50	0	18	3	79	21	34
2014	CS-03	26	53	5	11	5	79	16	19
2014	CS-04	36	42	14	0	7	78	7	14
2011	CS	30	52	6	10	3	82	13	104
2011	CS-01	26	57	0	13	4	83	17	23
2011	CS-02	20	51	10	17	2	71	20	41
2011	CS-03	44	48	4	0	4	93	4	27
2008	CS	31	50	6	9	4	81	13	94
2008	CS-01	29	33	8	25	4	63	29	24
2008	CS-02	32	54	5	3	5	86	8	37
2008	CS-03	30	52	9	4	4	83	9	23

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	63	27	5	3	0	1	1	92	3	112
2017	CS-01	76	12	0	6	0	6	0	94	6	17
2017	CS-02	62	26	7	5	0	0	0	87	5	39
2017	CS-03	60	33	3	0	0	0	3	96	0	28
2017	CS-04	52	44	5	0	0	0	0	95	0	21
2014	CS	58	24	5	5	4	0	5	86	9	84
2014	CS-01	46	23	0	0	8	0	23	90	10	13
2014	CS-02	59	21	6	9	6	0	0	79	15	34
2014	CS-03	53	37	5	0	0	0	5	94	0	19
2014	CS-04	71	22	0	7	0	0	0	93	7	14
2011	CS	66	20	7	4	0	0	3	89	4	104
2011	CS-01	65	22	0	4	0	0	9	95	5	23
2011	CS-02	66	12	15	5	0	0	2	80	5	41
2011	CS-03	70	22	4	4	0	0	0	93	4	27
2008	CS	70	22	4	0	1	1	1	95	1	94
2008	CS-01	79	13	0	0	4	4	0	96	4	24
2008	CS-02	65	27	5	0	0	0	3	94	0	37
2008	CS-03	70	26	4	0	0	0	0	96	0	23

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	62	22	5	8	3	0	84	11	112
2017	CS-01	82	12	0	6	0	0	94	6	17
2017	CS-02	57	23	3	13	5	0	79	18	39
2017	CS-03	54	28	14	0	3	0	83	3	28
2017	CS-04	57	23	5	15	0	0	80	15	21
2014	CS	52	24	10	10	5	0	76	14	84
2014	CS-01	54	15	8	8	15	0	69	23	13
2014	CS-02	59	18	12	9	3	0	76	12	34
2014	CS-03	37	37	11	11	5	0	74	16	19
2014	CS-04	64	22	0	14	0	0	86	14	14
2011	CS	61	19	8	8	3	2	81	11	104
2011	CS-01	61	13	13	9	0	4	77	9	23
2011	CS-02	59	22	7	7	2	2	83	10	41
2011	CS-03	59	19	7	7	7	0	78	15	27
2008	CS	65	17	5	3	8	2	84	11	93
2008	CS-01	79	4	8	4	4	0	83	8	24
2008	CS-02	54	22	5	5	11	3	78	17	37
2008	CS-03	68	18	5	0	9	0	86	9	22

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	45	37	6	8	4	82	12	112
2017	CS-01	47	41	0	6	6	88	12	17
2017	CS-02	41	41	5	8	5	82	13	39
2017	CS-03	46	35	7	8	3	81	12	28
2017	CS-04	50	32	9	9	0	82	9	21
2014	CS	48	30	5	14	4	77	18	84
2014	CS-01	62	23	0	15	0	85	15	13
2014	CS-02	41	29	6	15	9	71	24	34
2014	CS-03	53	16	11	21	0	68	21	19
2014	CS-04	43	50	0	7	0	93	7	14
2011	CS	49	30	4	12	6	79	17	103
2011	CS-01	48	35	4	9	4	83	13	23
2011	CS-02	37	37	5	15	7	73	22	41
2011	CS-03	58	19	4	12	8	77	19	26

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	28	40	13	8	11	0	0	68	19	112
2017	CS-01	18	47	12	18	6	0	0	65	23	17
2017	CS-02	34	38	15	5	8	0	0	72	13	39
2017	CS-03	36	32	14	3	14	0	0	68	18	28
2017	CS-04	18	47	14	10	11	0	0	65	21	21
2014	CS	17	37	20	17	8	1	0	54	25	84
2014	CS-01	23	38	15	15	8	0	0	62	23	13
2014	CS-02	18	21	32	21	9	0	0	38	29	34
2014	CS-03	5	53	16	16	5	5	0	61	22	19
2014	CS-04	22	50	7	14	7	0	0	71	22	14
2011	CS	27	33	22	10	7	0	2	61	17	104
2011	CS-01	26	35	26	9	4	0	0	61	13	23
2011	CS-02	27	32	20	12	10	0	0	59	22	41
2011	CS-03	22	33	22	7	7	0	7	60	16	27
2008	CS	21	44	15	13	7	0	0	65	20	94
2008	CS-01	21	50	8	17	4	0	0	71	21	24
2008	CS-02	22	41	19	11	8	0	0	62	19	37
2008	CS-03	13	48	13	13	13	0	0	61	26	23

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	50	36	8	5	2	0	0	86	6	112
2017	CS-01	59	36	0	6	0	0	0	94	6	17
2017	CS-02	34	48	15	0	3	0	0	82	3	39
2017	CS-03	61	24	11	3	0	0	0	86	3	28
2017	CS-04	53	32	0	15	0	0	0	85	15	21
2014	CS	36	36	17	8	4	0	0	71	12	84
2014	CS-01	31	62	0	8	0	0	0	92	8	13
2014	CS-02	26	44	18	6	6	0	0	71	12	34
2014	CS-03	16	26	37	16	5	0	0	42	21	19
2014	CS-04	78	14	0	7	0	0	0	93	7	14
2011	CS	47	38	9	5	0	0	1	86	5	104
2011	CS-01	52	39	9	0	0	0	0	91	0	23
2011	CS-02	39	46	7	7	0	0	0	85	7	41
2011	CS-03	41	33	15	7	0	0	4	77	8	27
2008	CS	32	53	7	2	3	2	0	87	5	94
2008	CS-01	25	58	8	0	4	4	0	87	4	24
2008	CS-02	30	51	11	3	5	0	0	81	8	37
2008	CS-03	30	61	4	4	0	0	0	91	4	23

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	55	34	6	5	0	89	5	112
2017	CS-01	47	41	6	6	0	88	6	17
2017	CS-02	41	46	10	3	0	87	3	39
2017	CS-03	61	32	3	3	0	93	3	28
2017	CS-04	71	18	5	6	0	90	6	21
2014	CS	40	37	13	6	4	77	10	84
2014	CS-01	38	38	15	0	8	77	8	13
2014	CS-02	26	47	12	9	6	74	15	34
2014	CS-03	21	47	26	5	0	68	5	19
2014	CS-04	93	0	0	7	0	93	7	14
2011	CS	50	36	12	3	0	86	3	104
2011	CS-01	43	43	4	9	0	87	9	23
2011	CS-02	44	39	17	0	0	83	0	41
2011	CS-03	59	26	11	4	0	85	4	27
2008	CS	43	45	3	6	3	87	10	94
2008	CS-01	33	54	8	4	0	88	4	24
2008	CS-02	38	49	0	8	5	86	14	37
2008	CS-03	48	35	4	9	4	83	13	23

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	46	40	4	5	4	2	0	87	9	112
2017	CS-01	59	36	0	6	0	0	0	94	6	17
2017	CS-02	39	36	10	10	3	3	0	77	13	39
2017	CS-03	50	36	3	3	7	0	0	86	10	28
2017	CS-04	37	59	0	0	5	0	0	95	5	21
2014	CS	32	47	12	7	1	0	1	79	8	84
2014	CS-01	15	69	8	8	0	0	0	85	8	13
2014	CS-02	24	53	12	6	3	0	3	79	9	34
2014	CS-03	26	37	21	16	0	0	0	63	16	19
2014	CS-04	78	22	0	0	0	0	0	100	0	14

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	50	32	14	3	2	0	82	4	112
2017	CS-01	35	53	12	0	0	0	88	0	17
2017	CS-02	41	38	18	0	2	0	80	2	39
2017	CS-03	65	14	14	3	3	0	79	7	28
2017	CS-04	54	32	9	5	0	0	86	5	21
2014	CS	18	43	11	20	6	2	62	27	84
2014	CS-01	23	54	15	0	8	0	77	8	13
2014	CS-02	15	47	12	18	3	6	66	22	34
2014	CS-03	11	53	11	16	11	0	63	26	19
2014	CS-04	29	13	7	50	0	0	42	50	14
2011	CS	42	33	11	8	5	2	76	13	104
2011	CS-01	48	35	9	4	4	0	83	9	23
2011	CS-02	39	32	15	7	5	2	73	13	41
2011	CS-03	33	33	11	11	7	4	69	19	27

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	31	22	17	14	5	1	9	59	22	111
2017	CS-01	23	23	30	18	0	0	6	50	19	17
2017	CS-02	29	21	13	21	2	3	13	58	27	39
2017	CS-03	45	22	11	7	11	0	4	70	19	27
2017	CS-04	33	32	20	0	0	0	15	77	0	21
2014	CS	25	28	8	13	18	1	6	58	33	84
2014	CS-01	15	31	23	0	8	8	15	60	10	13
2014	CS-02	29	26	6	12	21	0	6	59	34	34
2014	CS-03	21	37	5	16	21	0	0	58	37	19
2014	CS-04	36	28	0	29	7	0	0	64	36	14
2011	CS	37	35	9	11	7	0	3	73	18	104
2011	CS-01	52	26	9	4	9	0	0	78	13	23
2011	CS-02	39	37	7	7	7	0	2	78	15	41
2011	CS-03	26	41	4	19	4	0	7	72	24	27
2008	CS	33	37	9	11	10	0	1	71	20	94
2008	CS-01	29	38	8	17	8	0	0	67	25	24
2008	CS-02	32	43	5	8	8	0	3	78	17	37
2008	CS-03	30	26	17	9	17	0	0	57	26	23

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	38	41	10	6	4	79	11	111
2017	CS-01	41	47	6	6	0	88	6	17
2017	CS-02	26	46	15	8	5	72	13	39
2017	CS-03	49	33	11	0	7	82	7	27
2017	CS-04	42	37	6	11	5	79	15	21
2014	CS	27	42	8	16	7	69	23	83
2014	CS-01	23	62	8	8	0	85	8	13
2014	CS-02	15	44	12	18	12	59	29	34
2014	CS-03	11	39	11	33	6	50	39	18
2014	CS-04	65	28	0	0	7	93	7	14
2011	CS	26	48	16	8	3	74	11	103
2011	CS-01	23	41	23	14	0	64	14	22
2011	CS-02	20	51	17	5	7	71	12	41
2011	CS-03	33	41	15	11	0	74	11	27
2008	CS	20	53	12	11	4	73	15	93
2008	CS-01	13	74	4	9	0	87	9	23
2008	CS-02	22	54	11	5	8	76	14	37
2008	CS-03	17	43	17	17	4	61	22	23

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	30	40	12	10	8	70	18	111
2017	CS-01	18	53	18	6	6	71	12	17
2017	CS-02	29	36	13	8	15	64	23	39
2017	CS-03	41	30	11	15	4	71	18	27
2017	CS-04	33	53	9	0	5	86	5	21
2014	CS	29	33	19	10	10	62	19	84
2014	CS-01	23	46	15	8	8	69	15	13
2014	CS-02	21	29	24	9	18	50	26	34
2014	CS-03	21	26	32	21	0	47	21	19
2014	CS-04	65	28	0	0	7	93	7	14
2011	CS	23	36	15	13	13	59	26	104
2011	CS-01	13	39	13	13	22	52	35	23
2011	CS-02	20	29	22	10	20	49	29	41
2011	CS-03	26	52	11	11	0	78	11	27

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	32	42	17	5	4	74	9	111
2017	CS-01	53	12	24	6	6	64	12	17
2017	CS-02	23	49	18	5	5	72	10	39
2017	CS-03	34	37	15	11	4	70	14	27
2017	CS-04	33	55	12	0	0	88	0	21

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	51	32	9	3	4	1	0	84	6	111
2017	CS-01	59	30	6	6	0	0	0	88	6	17
2017	CS-02	38	41	15	0	5	0	0	79	5	39
2017	CS-03	52	33	4	4	7	0	0	86	11	27
2017	CS-04	56	28	12	5	0	0	0	84	5	21
2014	CS	44	29	17	5	2	2	1	75	7	84
2014	CS-01	46	31	23	0	0	0	0	77	0	13
2014	CS-02	41	29	12	9	3	6	0	75	13	34
2014	CS-03	11	42	37	5	0	0	5	56	6	19
2014	CS-04	86	7	0	0	7	0	0	93	7	14
2011	CS	38	40	13	3	4	2	0	79	7	104
2011	CS-01	26	48	17	4	4	0	0	74	9	23
2011	CS-02	32	41	15	2	5	5	0	77	8	41
2011	CS-03	48	37	11	4	0	0	0	85	4	27
2008	CS	32	50	9	3	6	0	0	82	10	94
2008	CS-01	33	46	13	0	8	0	0	79	8	24
2008	CS-02	24	59	5	3	8	0	0	84	11	37
2008	CS-03	30	52	9	4	4	0	0	83	9	23

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	40	30	15	9	6	70	15	111
2017	CS-01	41	30	18	6	6	71	12	17
2017	CS-02	26	33	18	13	10	59	23	39
2017	CS-03	53	22	14	4	7	74	11	27
2017	CS-04	47	34	15	5	0	80	5	21

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	59	28	9	3	2	86	5	111
2017	CS-01	59	36	0	0	6	94	6	17
2017	CS-02	47	37	13	0	3	84	3	38
2017	CS-03	65	21	11	3	0	86	3	28
2017	CS-04	61	23	10	6	0	84	6	21
2014	CS	51	28	14	4	2	80	6	84
2014	CS-01	38	31	23	8	0	69	8	13
2014	CS-02	53	24	15	6	3	76	9	34
2014	CS-03	32	47	21	0	0	79	0	19
2014	CS-04	79	13	0	0	7	93	7	14
2011	CS	50	38	8	4	1	88	5	104
2011	CS-01	43	39	13	4	0	83	4	23
2011	CS-02	46	39	10	2	2	85	5	41
2011	CS-03	56	33	4	7	0	89	7	27

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	42	33	11	8	6	75	14	111
2017	CS-01	35	41	12	0	12	76	12	17
2017	CS-02	24	45	16	10	5	69	15	38
2017	CS-03	61	18	7	4	10	79	14	28
2017	CS-04	52	33	0	15	0	85	15	21
2014	CS	31	37	13	10	10	68	19	84
2014	CS-01	31	38	8	8	15	69	23	13
2014	CS-02	21	38	18	12	12	59	24	34
2014	CS-03	16	47	16	16	5	63	21	19
2014	CS-04	64	29	0	0	7	93	7	14
2011	CS	29	36	21	7	7	65	14	103
2011	CS-01	17	26	39	9	9	43	17	23
2011	CS-02	28	40	23	3	8	68	10	40
2011	CS-03	41	30	15	11	4	70	15	27

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	42	28	17	8	4	1	71	12	111
2017	CS-01	53	18	23	6	0	0	71	6	17
2017	CS-02	24	34	26	10	3	3	60	13	38
2017	CS-03	58	21	3	7	10	0	79	18	28
2017	CS-04	46	40	9	5	0	0	86	5	21
2014	CS	30	34	16	17	4	0	64	20	84
2014	CS-01	31	46	15	8	0	0	77	8	13
2014	CS-02	21	35	15	24	6	0	56	29	34
2014	CS-03	16	32	32	16	5	0	47	21	19
2014	CS-04	65	28	0	7	0	0	93	7	14

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	41	31	16	10	3	71	12	111
2017	CS-01	47	36	12	6	0	82	6	17
2017	CS-02	35	29	21	13	3	63	15	38
2017	CS-03	51	28	7	7	7	79	14	28
2017	CS-04	32	44	20	5	0	76	5	21
2014	CS	23	45	13	12	7	68	19	84
2014	CS-01	54	15	15	8	8	69	15	13
2014	CS-02	12	50	18	15	6	62	21	34
2014	CS-03	11	53	11	16	11	63	26	19
2014	CS-04	36	50	0	7	7	86	14	14
2011	CS	37	40	12	6	5	77	11	102
2011	CS-01	35	35	22	4	4	70	9	23
2011	CS-02	35	40	13	5	8	75	13	40
2011	CS-03	35	46	8	8	4	81	12	26

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	46	35	7	8	3	1	82	11	111
2017	CS-01	47	41	12	0	0	0	88	0	17
2017	CS-02	32	47	8	10	3	0	79	13	38
2017	CS-03	58	28	4	7	3	0	86	10	28
2017	CS-04	51	28	6	9	6	0	79	15	21
2014	CS	33	39	12	12	4	0	73	16	84
2014	CS-01	31	54	15	0	0	0	85	0	13
2014	CS-02	29	41	9	18	3	0	71	21	34
2014	CS-03	11	42	21	21	5	0	53	26	19
2014	CS-04	65	21	7	0	7	0	86	7	14
2011	CS	36	44	12	8	0	1	81	8	104
2011	CS-01	35	39	17	9	0	0	74	9	23
2011	CS-02	34	44	15	7	0	0	78	7	41
2011	CS-03	33	44	7	11	0	4	81	12	27
2008	CS	28	49	14	6	3	0	77	10	94
2008	CS-01	21	58	13	4	4	0	79	8	24
2008	CS-02	30	49	14	5	3	0	78	8	37
2008	CS-03	17	52	17	9	4	0	70	13	23

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	32	46	11	6	3	2	80	9	112
2017	CS-01	53	35	0	6	0	6	94	6	17
2017	CS-02	34	44	15	3	2	3	79	5	39
2017	CS-03	31	54	4	3	7	0	86	10	28
2017	CS-04	21	46	18	15	0	0	67	15	21
2014	CS	20	42	17	11	10	1	63	21	84
2014	CS-01	38	38	8	8	0	8	83	8	13
2014	CS-02	24	44	21	9	3	0	68	12	34
2014	CS-03	21	53	16	5	5	0	74	11	19
2014	CS-04	0	29	21	29	22	0	29	50	14
2011	CS	28	40	24	5	3	0	68	8	104
2011	CS-01	30	35	22	9	4	0	65	13	23
2011	CS-02	32	46	17	5	0	0	78	5	41
2011	CS-03	19	41	30	4	7	0	59	11	27
2008	CS	21	43	24	10	2	0	64	12	94
2008	CS-01	17	58	17	8	0	0	75	8	24
2008	CS-02	22	41	27	5	5	0	62	11	37
2008	CS-03	26	30	30	13	0	0	57	13	23

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	8	20	43	17	7	1	5	26	29	111
2017	CS-01	0	18	41	18	12	6	6	33	20	17
2017	CS-02	13	21	35	18	11	0	3	30	35	38
2017	CS-03	10	21	39	14	7	0	8	23	34	28
2017	CS-04	0	24	48	23	0	0	5	24	25	21
2014	CS	16	39	30	8	4	0	4	12	57	84
2014	CS-01	0	31	23	15	15	0	15	36	36	13
2014	CS-02	12	50	29	3	3	0	3	6	64	34
2014	CS-03	16	32	37	16	0	0	0	16	47	19
2014	CS-04	36	36	21	7	0	0	0	7	72	14
2011	CS	18	30	28	18	6	0	0	24	48	104
2011	CS-01	26	22	35	17	0	0	0	17	48	23
2011	CS-02	12	27	27	22	12	0	0	34	39	41
2011	CS-03	19	44	19	15	4	0	0	19	63	27
2008	CS	16	32	30	16	4	0	2	21	49	94
2008	CS-01	25	29	25	13	4	0	4	17	57	24
2008	CS-02	14	30	32	19	5	0	0	24	43	37
2008	CS-03	13	43	26	17	0	0	0	17	57	23

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	5	23	26	28	10	2	6	41	31	112
2017	CS-01	0	24	18	29	18	6	6	53	27	17
2017	CS-02	10	20	34	21	8	3	5	31	33	39
2017	CS-03	3	25	18	35	7	0	12	48	32	28
2017	CS-04	0	29	30	32	9	0	0	41	29	21
2014	CS	14	29	33	17	4	0	4	21	45	84
2014	CS-01	0	31	23	15	15	0	15	36	36	13
2014	CS-02	15	26	35	18	3	0	3	21	42	34
2014	CS-03	16	32	32	21	0	0	0	21	47	19
2014	CS-04	22	22	42	14	0	0	0	14	43	14
2011	CS	14	20	30	18	11	3	4	31	36	103
2011	CS-01	17	22	30	26	0	4	0	27	41	23
2011	CS-02	18	18	20	13	23	3	8	39	39	40
2011	CS-03	7	19	41	19	7	4	4	28	28	27
2008	CS	15	14	32	24	9	3	3	35	31	94
2008	CS-01	17	17	17	25	17	4	4	45	36	24
2008	CS-02	14	16	30	30	5	3	3	37	31	37
2008	CS-03	17	4	52	17	4	0	4	23	23	23

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	15	22	31	19	6	4	3	27	40	111
2017	CS-01	18	12	30	23	12	0	6	37	31	17
2017	CS-02	13	15	31	23	5	10	3	32	32	39
2017	CS-03	18	25	34	15	4	0	4	20	45	27
2017	CS-04	15	28	32	21	5	0	0	26	42	21
2014	CS	25	34	21	10	6	0	4	16	62	84
2014	CS-01	0	23	23	31	15	0	8	50	25	13
2014	CS-02	21	35	24	12	6	0	3	18	58	34
2014	CS-03	37	26	26	0	5	0	5	6	67	19
2014	CS-04	29	57	14	0	0	0	0	0	86	14
2011	CS	20	22	35	9	10	2	3	19	44	104
2011	CS-01	26	26	39	0	0	4	4	0	57	23
2011	CS-02	15	22	29	12	17	2	2	31	38	41
2011	CS-03	22	19	33	15	7	0	4	23	42	27
2008	CS	16	24	28	19	11	0	2	30	41	94
2008	CS-01	21	21	17	17	17	0	8	36	45	24
2008	CS-02	5	27	30	24	14	0	0	38	32	37
2008	CS-03	17	22	43	17	0	0	0	17	39	23

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	6	20	36	24	11	1	4	36	27	111
2017	CS-01	0	6	24	41	23	0	6	68	6	17
2017	CS-02	10	15	41	18	10	3	3	30	27	39
2017	CS-03	3	21	28	32	7	0	8	43	27	28
2017	CS-04	6	25	48	16	5	0	0	21	31	20
2014	CS	18	17	41	17	5	0	4	22	36	84
2014	CS-01	0	15	23	31	15	0	15	55	18	13
2014	CS-02	9	12	53	18	6	0	3	24	21	34
2014	CS-03	26	21	42	11	0	0	0	11	47	19
2014	CS-04	36	21	29	14	0	0	0	14	57	14
2011	CS	10	17	34	27	11	1	1	38	27	104
2011	CS-01	17	9	35	30	4	4	0	36	27	23
2011	CS-02	5	10	34	32	17	0	2	50	15	41
2011	CS-03	4	30	37	22	7	0	0	30	33	27
2008	CS	9	15	37	27	10	1	2	38	24	93
2008	CS-01	13	4	22	39	13	4	4	57	19	23
2008	CS-02	8	16	46	19	8	0	3	28	25	37
2008	CS-03	4	22	39	30	4	0	0	35	26	23

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	14	33	27	17	6	0	3	24	49	112
2017	CS-01	12	30	0	35	18	0	6	56	44	17
2017	CS-02	15	28	31	21	5	0	0	26	44	39
2017	CS-03	14	32	32	7	7	0	8	15	50	28
2017	CS-04	15	39	37	9	0	0	0	9	54	21
2014	CS	31	29	22	12	4	0	2	16	61	84
2014	CS-01	15	23	8	31	15	0	8	50	42	13
2014	CS-02	21	32	26	15	3	0	3	18	55	34
2014	CS-03	53	16	26	5	0	0	0	5	68	19
2014	CS-04	43	36	21	0	0	0	0	0	79	14
2011	CS	24	26	28	11	8	1	3	19	52	104
2011	CS-01	26	30	30	4	9	0	0	13	57	23
2011	CS-02	17	20	29	17	12	0	5	31	38	41
2011	CS-03	26	37	19	7	4	4	4	12	68	27
2008	CS	21	26	30	11	10	1	2	21	48	94
2008	CS-01	25	4	25	25	17	0	4	43	30	24
2008	CS-02	24	24	35	8	5	3	0	14	50	37
2008	CS-03	17	43	30	4	4	0	0	9	61	23

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	8	13	34	22	16	3	4	41	23	112
2017	CS-01	6	12	18	30	29	0	6	63	19	17
2017	CS-02	10	13	36	18	15	3	5	36	25	39
2017	CS-03	3	14	18	35	21	5	3	61	19	28
2017	CS-04	11	15	51	14	6	5	0	21	26	21
2014	CS	11	23	21	21	16	2	6	40	36	84
2014	CS-01	0	31	8	15	23	0	23	50	40	13
2014	CS-02	15	18	21	29	9	6	3	42	35	34
2014	CS-03	11	26	21	16	21	0	5	39	39	19
2014	CS-04	7	14	36	21	22	0	0	42	22	14
2011	CS	9	13	25	23	23	5	3	50	23	104
2011	CS-01	17	17	22	9	17	17	0	32	42	23
2011	CS-02	10	7	24	27	24	2	5	55	18	41
2011	CS-03	0	7	30	33	26	0	4	62	8	27
2008	CS	17	21	20	21	15	1	4	38	40	94
2008	CS-01	21	8	21	13	25	0	13	43	33	24
2008	CS-02	16	22	16	32	11	3	0	44	39	37
2008	CS-03	17	26	26	22	9	0	0	30	43	23

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	8	27	31	19	11	2	3	31	36	112
2017	CS-01	12	6	30	23	18	6	6	46	20	17
2017	CS-02	10	20	33	21	13	0	3	34	31	39
2017	CS-03	7	28	24	25	7	5	3	35	38	28
2017	CS-04	5	42	33	9	11	0	0	20	47	21
2014	CS	20	26	29	13	2	2	7	17	51	84
2014	CS-01	0	23	15	31	8	8	15	50	30	13
2014	CS-02	18	26	29	15	3	3	6	19	48	34
2014	CS-03	32	21	37	5	0	0	5	6	56	19
2014	CS-04	29	35	22	7	0	0	7	8	69	14

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	64	22	7	5	2	0	0	86	6	112
2017	CS-01	70	30	0	0	0	0	0	100	0	17
2017	CS-02	59	26	8	5	3	0	0	85	8	39
2017	CS-03	65	17	11	3	3	0	0	82	7	28
2017	CS-04	66	14	9	11	0	0	0	80	11	21
2014	CS	59	16	11	8	2	1	2	78	11	84
2014	CS-01	54	8	15	0	8	0	15	73	9	13
2014	CS-02	59	12	12	12	3	3	0	73	15	34
2014	CS-03	53	26	5	16	0	0	0	79	16	19
2014	CS-04	78	7	14	0	0	0	0	86	0	14
2011	CS	60	19	8	6	3	0	5	83	9	104
2011	CS-01	65	17	9	4	0	0	4	86	5	23
2011	CS-02	56	20	10	5	5	0	5	79	10	41
2011	CS-03	52	26	7	4	4	0	7	84	8	27
2008	CS	66	18	6	3	3	1	2	87	7	93
2008	CS-01	71	17	4	0	4	4	0	91	4	24
2008	CS-02	65	22	5	3	3	0	3	89	6	37
2008	CS-03	59	14	14	5	5	0	5	76	10	22

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	39	26	16	7	3	4	7	71	11	112
2017	CS-01	53	18	18	0	0	6	6	80	0	17
2017	CS-02	26	30	18	13	3	5	5	63	17	39
2017	CS-03	40	25	17	3	3	0	11	73	8	28
2017	CS-04	42	32	9	5	6	0	6	79	11	21
2014	CS	34	25	14	11	5	5	6	67	17	84
2014	CS-01	38	23	8	0	8	8	15	80	10	13
2014	CS-02	21	29	18	21	6	6	0	53	28	34
2014	CS-03	26	26	21	11	0	5	11	63	13	19
2014	CS-04	64	14	7	0	7	0	7	84	8	14

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	50	30	11	4	4	1	80	9	112
2017	CS-01	47	41	6	6	0	0	88	6	17
2017	CS-02	34	38	15	5	8	0	72	13	39
2017	CS-03	61	17	11	7	3	0	79	10	28
2017	CS-04	66	24	5	0	5	0	91	5	21
2014	CS	38	39	10	6	5	2	79	11	84
2014	CS-01	46	23	23	8	0	0	69	8	13
2014	CS-02	18	50	12	6	9	6	72	16	34
2014	CS-03	26	53	5	11	5	0	79	16	19
2014	CS-04	86	14	0	0	0	0	100	0	14

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	45	27	13	9	4	3	0	73	13	112
2017	CS-01	59	6	30	6	0	0	0	64	6	17
2017	CS-02	33	38	13	5	5	5	0	76	11	39
2017	CS-03	50	21	11	11	7	0	0	71	18	28
2017	CS-04	42	38	5	15	0	0	0	80	15	21
2014	CS	34	33	14	11	4	4	0	70	15	84
2014	CS-01	54	23	15	8	0	0	0	77	8	13
2014	CS-02	24	32	18	12	6	9	0	61	19	34
2014	CS-03	21	53	16	5	5	0	0	74	11	19
2014	CS-04	71	14	0	14	0	0	0	86	14	14
2011	CS	29	34	13	14	7	2	1	64	22	104
2011	CS-01	30	30	9	22	9	0	0	61	30	23
2011	CS-02	24	32	22	10	7	5	0	59	18	41
2011	CS-03	30	44	4	11	7	0	4	77	19	27
2008	CS	23	37	18	12	7	2	0	62	20	94
2008	CS-01	25	29	13	21	8	4	0	57	30	24
2008	CS-02	14	41	27	8	8	3	0	56	17	37
2008	CS-03	30	43	13	9	4	0	0	74	13	23

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	28	28	20	10	5	8	1	62	17	111
2017	CS-01	12	6	29	18	6	23	6	25	33	17
2017	CS-02	16	31	29	8	8	8	0	51	17	38
2017	CS-03	43	25	10	10	7	3	0	71	18	28
2017	CS-04	39	47	9	5	0	0	0	86	5	21
2014	CS	28	24	14	14	12	5	2	56	28	84
2014	CS-01	31	8	23	0	23	8	8	45	27	13
2014	CS-02	21	18	12	24	15	9	3	43	43	34
2014	CS-03	21	47	16	11	5	0	0	68	16	19
2014	CS-04	64	14	7	7	7	0	0	78	14	14
2011	CS	33	25	12	12	12	8	0	63	25	104
2011	CS-01	26	22	9	17	17	9	0	52	38	23
2011	CS-02	24	27	15	10	17	7	0	55	29	41
2011	CS-03	44	26	11	11	4	4	0	73	15	27
2008	CS	26	30	15	10	12	9	0	60	23	94
2008	CS-01	17	25	13	21	13	13	0	48	38	24
2008	CS-02	16	32	24	5	14	8	0	53	21	37
2008	CS-03	39	35	4	9	4	9	0	81	14	23

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	11	24	29	8	6	16	6	45	18	111
2017	CS-01	18	12	18	12	12	29	0	42	33	17
2017	CS-02	8	23	32	5	11	16	5	40	20	38
2017	CS-03	15	17	32	3	3	21	7	45	10	28
2017	CS-04	5	37	33	14	0	0	11	47	15	21
2014	CS	6	20	19	11	8	27	8	41	30	84
2014	CS-01	0	23	15	0	8	23	31	50	17	13
2014	CS-02	3	15	21	18	9	32	3	27	41	34
2014	CS-03	5	16	21	16	11	26	5	31	38	19
2014	CS-04	21	22	14	0	7	29	7	66	11	14

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	49	36	8	4	4	0	85	7	111
2017	CS-01	53	35	6	6	0	0	88	6	17
2017	CS-02	37	47	11	3	3	0	84	5	38
2017	CS-03	57	28	3	7	3	0	86	11	28
2017	CS-04	56	33	6	0	5	0	89	5	21
2014	CS	45	38	8	5	1	2	85	6	84
2014	CS-01	54	31	8	8	0	0	85	8	13
2014	CS-02	47	32	6	6	3	6	84	9	34
2014	CS-03	21	63	11	5	0	0	84	5	19
2014	CS-04	64	29	7	0	0	0	93	0	14

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	41	42	11	4	3	0	0	83	6	112
2017	CS-01	47	36	18	0	0	0	0	82	0	17
2017	CS-02	34	43	18	3	3	0	0	77	5	39
2017	CS-03	57	32	3	0	7	0	0	90	7	28
2017	CS-04	37	53	5	6	0	0	0	90	6	21
2014	CS	27	50	10	7	4	1	1	79	11	84
2014	CS-01	23	69	0	8	0	0	0	92	8	13
2014	CS-02	21	50	15	9	3	3	0	73	12	34
2014	CS-03	21	42	16	11	5	0	5	67	17	19
2014	CS-04	50	43	0	0	7	0	0	93	7	14
2011	CS	36	38	11	11	4	1	0	75	15	104
2011	CS-01	39	30	13	9	9	0	0	70	17	23
2011	CS-02	32	39	15	12	2	0	0	71	15	41
2011	CS-03	37	37	7	11	4	4	0	77	15	27
2008	CS	24	44	9	9	14	0	1	69	23	94
2008	CS-01	17	46	8	8	21	0	0	63	29	24
2008	CS-02	27	49	5	11	8	0	0	76	19	37
2008	CS-03	26	39	13	9	13	0	0	65	22	23

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	53	32	13	2	0	0	0	85	2	112
2017	CS-01	64	30	6	0	0	0	0	94	0	17
2017	CS-02	41	33	25	0	0	0	0	75	0	39
2017	CS-03	68	21	10	0	0	0	0	90	0	28
2017	CS-04	46	48	0	6	0	0	0	94	6	21
2014	CS	37	37	8	10	5	2	1	77	15	84
2014	CS-01	38	38	8	15	0	0	0	77	15	13
2014	CS-02	29	41	3	15	6	6	0	75	22	34
2014	CS-03	26	32	26	5	5	0	5	61	11	19
2014	CS-04	64	29	0	0	7	0	0	93	7	14
2011	CS	43	29	12	10	6	1	0	73	16	104
2011	CS-01	43	22	26	4	4	0	0	65	9	23
2011	CS-02	39	34	7	10	10	0	0	73	20	41
2011	CS-03	44	26	7	15	4	4	0	73	19	27
2008	CS	23	38	15	10	14	0	0	62	23	94
2008	CS-01	21	29	25	13	13	0	0	50	25	24
2008	CS-02	19	46	8	14	14	0	0	65	27	37
2008	CS-03	30	39	17	0	13	0	0	70	13	23

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	48	37	13	2	0	0	0	86	2	111
2017	CS-01	64	24	6	6	0	0	0	88	6	17
2017	CS-02	36	46	18	0	0	0	0	82	0	39
2017	CS-03	67	29	4	0	0	0	0	96	0	27
2017	CS-04	41	44	15	0	0	0	0	85	0	21
2014	CS	30	43	10	11	6	1	0	73	17	84
2014	CS-01	31	46	8	8	8	0	0	77	15	13
2014	CS-02	15	50	9	15	9	3	0	67	24	34
2014	CS-03	26	42	16	11	5	0	0	68	16	19
2014	CS-04	57	29	7	7	0	0	0	86	7	14
2011	CS	38	29	15	12	5	1	0	68	17	104
2011	CS-01	39	22	30	4	4	0	0	61	9	23
2011	CS-02	39	37	10	7	7	0	0	76	15	41
2011	CS-03	37	26	11	19	4	4	0	65	23	27
2008	CS	21	39	13	11	14	1	1	62	25	94
2008	CS-01	21	25	21	21	8	4	0	48	30	24
2008	CS-02	16	51	5	11	16	0	0	68	27	37
2008	CS-03	30	30	22	4	13	0	0	61	17	23

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	77	16	5	0	2	0	0	93	2	112
2017	CS-01	82	18	0	0	0	0	0	100	0	17
2017	CS-02	70	23	5	0	3	0	0	93	3	39
2017	CS-03	78	14	3	0	4	0	0	93	4	28
2017	CS-04	80	9	11	0	0	0	0	89	0	21
2014	CS	75	16	5	1	0	1	2	94	1	84
2014	CS-01	54	31	0	0	0	0	15	100	0	13
2014	CS-02	74	12	9	3	0	3	0	88	3	34
2014	CS-03	79	21	0	0	0	0	0	100	0	19
2014	CS-04	93	0	7	0	0	0	0	93	0	14
2011	CS	72	13	7	2	1	1	4	90	3	104
2011	CS-01	74	9	9	0	0	4	4	90	0	23
2011	CS-02	68	20	7	0	2	0	2	90	3	41
2011	CS-03	70	11	7	4	0	0	7	88	4	27
2008	CS	79	11	3	1	3	1	2	92	4	94
2008	CS-01	83	4	0	4	4	4	0	91	9	24
2008	CS-02	78	14	3	0	3	0	3	94	3	37
2008	CS-03	70	13	9	0	4	0	4	86	5	23

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	64	25	3	4	0	2	2	93	5	112
2017	CS-01	64	18	0	12	0	6	0	87	13	17
2017	CS-02	70	21	5	0	0	0	5	95	0	39
2017	CS-03	61	28	3	3	0	3	0	93	4	28
2017	CS-04	67	29	0	5	0	0	0	95	5	21
2014	CS	40	31	7	7	5	2	7	79	13	84
2014	CS-01	15	38	15	8	0	0	23	70	10	13
2014	CS-02	50	21	3	12	6	3	6	77	19	34
2014	CS-03	21	53	11	0	5	5	5	82	6	19
2014	CS-04	64	22	7	7	0	0	0	86	7	14
2011	CS	47	30	11	5	6	0	2	78	11	103
2011	CS-01	59	18	0	14	5	0	5	81	19	22
2011	CS-02	44	29	17	2	5	0	2	75	8	41
2011	CS-03	44	33	7	4	11	0	0	78	15	27

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Positive answers (%)	Total responses
2017	CS	64	29	7	93	112
2017	CS-01	59	36	6	94	17
2017	CS-02	62	33	5	95	39
2017	CS-03	75	14	10	90	28
2017	CS-04	61	33	6	94	21

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Don't know (%)	Positive answers (%)	Total responses
2017	CS	62	21	13	4	86	112
2017	CS-01	59	18	23	0	77	17
2017	CS-02	59	26	13	3	87	39
2017	CS-03	72	11	10	7	89	28
2017	CS-04	61	29	11	0	89	21

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	62	28	5	4	0	1	0	91	4	112
2017	CS-01	64	30	0	6	0	0	0	94	6	17
2017	CS-02	57	36	3	5	0	0	0	93	5	39
2017	CS-03	72	21	0	3	0	3	0	96	4	28
2017	CS-04	61	23	16	0	0	0	0	84	0	21
2014	CS	44	36	8	5	5	1	1	82	10	84
2014	CS-01	62	23	0	8	8	0	0	85	15	13
2014	CS-02	38	41	9	6	3	3	0	82	9	34
2014	CS-03	21	47	21	5	5	0	0	68	11	19
2014	CS-04	71	14	0	0	7	0	7	92	8	14

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	17	39	20	8	3	5	9	65	13	36
2017	CS-03	19	41	7	13	6	6	6	69	22	15
2017	CS-04	14	38	27	6	0	6	8	61	7	15
2014	CS	22	15	26	0	4	11	22	55	6	27
2014	CS-03	8	25	42	0	0	8	17	44	0	12
2014	CS-04	45	9	0	0	9	18	18	85	15	11

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	31	29	18	5	6	11	67	13	112
2017	CS-01	41	18	23	12	0	6	63	12	17
2017	CS-02	18	26	23	8	8	18	53	19	39
2017	CS-03	25	33	18	0	14	10	64	16	28
2017	CS-04	53	34	9	5	0	0	86	5	21
2014	CS	14	36	16	14	8	12	57	26	84
2014	CS-01	23	23	15	8	8	23	60	20	13
2014	CS-02	12	41	15	15	12	6	56	28	34
2014	CS-03	5	37	16	16	11	16	50	31	19
2014	CS-04	29	28	14	14	0	14	66	17	14
2011	CS	18	36	19	9	8	11	60	18	104
2011	CS-01	13	43	22	4	9	9	62	14	23
2011	CS-02	12	39	12	10	10	17	62	24	41
2011	CS-03	19	22	37	11	4	7	44	16	27

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	27	30	21	11	9	3	1	58	20	112
2017	CS-01	41	24	18	6	6	0	6	69	12	17
2017	CS-02	15	26	20	18	13	8	0	45	33	39
2017	CS-03	21	43	17	3	14	0	0	65	18	28
2017	CS-04	37	28	30	5	0	0	0	65	5	21
2014	CS	13	25	21	23	13	5	0	40	38	84
2014	CS-01	23	23	15	23	15	0	0	46	38	13
2014	CS-02	9	24	21	29	12	6	0	34	44	34
2014	CS-03	16	21	16	21	16	11	0	41	41	19
2014	CS-04	14	28	36	14	7	0	0	42	22	14
2011	CS	18	30	20	14	13	4	0	50	29	104
2011	CS-01	17	17	35	9	13	9	0	38	24	23
2011	CS-02	12	37	17	17	15	2	0	50	33	41
2011	CS-03	19	22	22	15	19	4	0	42	35	27
2008	CS	16	36	24	9	13	2	0	53	22	94
2008	CS-01	21	25	21	13	17	4	0	48	30	24
2008	CS-02	8	43	30	5	11	3	0	53	17	37
2008	CS-03	17	35	26	4	17	0	0	52	22	23

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	20	32	20	12	9	7	56	23	112
2017	CS-01	41	23	18	12	0	6	68	12	17
2017	CS-02	8	28	25	15	15	8	39	33	39
2017	CS-03	25	26	17	14	10	7	55	27	28
2017	CS-04	14	57	15	9	0	5	75	10	21
2014	CS	5	24	23	26	17	6	30	46	84
2014	CS-01	15	23	23	15	15	8	42	33	13
2014	CS-02	3	21	29	26	12	9	26	42	34
2014	CS-03	5	26	16	16	32	5	33	50	19
2014	CS-04	0	28	7	58	7	0	28	65	14
2011	CS	11	25	20	20	14	10	39	38	104
2011	CS-01	0	26	30	22	4	17	32	32	23
2011	CS-02	12	24	20	22	15	7	39	39	41
2011	CS-03	11	15	19	19	26	11	29	50	27
2008	CS	11	23	35	10	13	9	36	25	93
2008	CS-01	17	13	25	13	21	13	33	38	24
2008	CS-02	0	24	49	11	11	5	26	23	37
2008	CS-03	18	23	32	5	9	14	47	16	22

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	27	25	19	12	11	5	1	55	24	112
2017	CS-01	41	18	18	18	0	0	6	63	19	17
2017	CS-02	16	18	25	21	18	3	0	35	39	39
2017	CS-03	32	26	10	7	14	10	0	65	24	28
2017	CS-04	23	42	26	5	0	5	0	68	5	21
2014	CS	10	26	19	23	16	6	1	38	41	84
2014	CS-01	23	8	31	15	15	8	0	33	33	13
2014	CS-02	3	29	15	24	18	9	3	37	47	34
2014	CS-03	11	26	21	26	11	5	0	39	39	19
2014	CS-04	7	35	14	29	14	0	0	42	43	14
2011	CS	17	31	18	13	12	10	0	53	27	104
2011	CS-01	9	26	30	9	4	22	0	44	17	23
2011	CS-02	12	32	17	12	20	7	0	47	34	41
2011	CS-03	26	30	15	11	11	7	0	60	24	27
2008	CS	14	27	23	9	18	10	0	45	29	94
2008	CS-01	17	21	25	8	25	4	0	39	35	24
2008	CS-02	8	22	27	16	16	11	0	33	36	37
2008	CS-03	17	35	22	0	13	13	0	60	15	23

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	18	33	21	16	9	3	52	26	111
2017	CS-01	29	36	18	12	6	0	65	18	17
2017	CS-02	16	15	38	15	10	5	33	27	39
2017	CS-03	15	49	11	15	7	4	66	23	27
2017	CS-04	9	48	14	20	9	0	57	29	21
2014	CS	6	30	18	20	23	4	37	45	84
2014	CS-01	15	23	15	31	15	0	38	46	13
2014	CS-02	3	26	18	21	24	9	32	48	34
2014	CS-03	5	21	26	21	26	0	26	47	19
2014	CS-04	7	50	7	7	29	0	57	36	14
2011	CS	13	32	24	13	12	6	48	27	104
2011	CS-01	17	22	48	4	4	4	41	9	23
2011	CS-02	10	39	15	12	15	10	54	30	41
2011	CS-03	11	37	19	11	19	4	50	31	27
2008	CS	11	31	28	13	17	1	42	30	94
2008	CS-01	8	33	21	21	17	0	42	38	24
2008	CS-02	8	30	38	11	14	0	38	24	37
2008	CS-03	9	30	26	13	17	4	41	32	23

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	31	31	24	11	1	1	63	12	112
2017	CS-01	35	24	23	18	0	0	59	18	17
2017	CS-02	23	33	33	8	3	0	57	10	39
2017	CS-03	39	29	25	7	0	0	68	7	28
2017	CS-04	28	43	11	18	0	0	71	18	21
2014	CS	18	37	18	13	12	2	56	26	84
2014	CS-01	23	15	31	8	15	8	42	25	13
2014	CS-02	9	41	24	15	9	3	52	24	34
2014	CS-03	16	53	5	11	16	0	68	26	19
2014	CS-04	22	35	7	22	14	0	57	36	14
2011	CS	18	39	22	12	6	3	59	18	103
2011	CS-01	32	27	27	5	5	5	62	10	22
2011	CS-02	15	32	29	10	12	2	48	23	41
2011	CS-03	11	59	7	19	0	4	73	19	27

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	43	33	12	5	2	5	0	80	7	112
2017	CS-01	41	36	12	6	0	6	0	81	6	17
2017	CS-02	29	38	15	8	3	8	0	73	11	39
2017	CS-03	53	29	7	4	3	3	0	85	7	28
2017	CS-04	51	28	16	5	0	0	0	79	5	21
2014	CS	30	40	10	6	4	10	1	79	11	84
2014	CS-01	38	23	8	8	0	23	0	80	10	13
2014	CS-02	29	47	6	6	6	6	0	81	13	34
2014	CS-03	16	47	16	0	5	11	5	75	6	19
2014	CS-04	43	35	7	7	0	7	0	84	8	14
2011	CS	30	41	16	9	1	2	1	73	10	104
2011	CS-01	30	35	22	9	4	0	0	65	13	23
2011	CS-02	24	49	15	12	0	0	0	73	12	41
2011	CS-03	22	52	15	4	0	4	4	80	4	27

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	38	38	13	4	1	4	2	80	6	112
2017	CS-01	29	41	12	12	0	0	6	75	12	17
2017	CS-02	23	54	13	3	3	5	0	81	5	39
2017	CS-03	42	22	21	7	0	3	4	70	8	28
2017	CS-04	61	29	11	0	0	0	0	89	0	21
2014	CS	32	35	17	7	1	6	2	73	9	84
2014	CS-01	23	31	23	8	0	8	8	64	9	13
2014	CS-02	18	44	18	6	3	9	3	70	10	34
2014	CS-03	32	26	26	11	0	5	0	61	11	19
2014	CS-04	71	22	0	7	0	0	0	93	7	14
2011	CS	34	24	17	13	8	2	2	60	22	104
2011	CS-01	26	22	35	4	9	4	0	50	14	23
2011	CS-02	22	29	17	17	7	2	5	55	26	41
2011	CS-03	37	22	11	19	11	0	0	59	30	27
2008	CS	21	29	21	7	18	3	0	52	26	94
2008	CS-01	21	13	33	8	25	0	0	33	33	24
2008	CS-02	8	38	22	8	16	8	0	50	26	37
2008	CS-03	30	30	17	9	13	0	0	61	22	23

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	30	28	26	6	4	5	1	62	10	112
2017	CS-01	29	18	36	6	0	12	0	53	7	17
2017	CS-02	23	21	33	10	3	8	3	49	14	39
2017	CS-03	25	43	22	0	10	0	0	68	10	28
2017	CS-04	38	33	20	9	0	0	0	71	9	21
2014	CS	28	38	13	8	2	8	1	74	12	84
2014	CS-01	0	54	15	15	0	8	8	64	18	13
2014	CS-02	32	41	9	6	6	6	0	78	13	34
2014	CS-03	26	32	16	11	0	16	0	69	13	19
2014	CS-04	42	36	14	0	0	7	0	84	0	14
2011	CS	16	37	20	10	6	10	2	60	17	104
2011	CS-01	17	35	26	4	9	9	0	57	14	23
2011	CS-02	7	39	22	12	5	12	2	54	20	41
2011	CS-03	22	26	22	7	7	11	4	57	17	27

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	14	20	30	15	6	13	2	40	25	112
2017	CS-01	23	18	36	12	0	6	6	46	13	17
2017	CS-02	10	18	26	18	10	15	3	34	34	39
2017	CS-03	7	26	35	14	7	11	0	37	23	28
2017	CS-04	23	18	26	9	5	19	0	51	17	21
2014	CS	13	12	24	13	13	21	4	33	35	84
2014	CS-01	15	8	31	8	8	23	8	33	22	13
2014	CS-02	3	15	29	18	15	15	6	22	41	34
2014	CS-03	16	5	16	21	11	32	0	31	46	19
2014	CS-04	29	21	14	0	14	22	0	63	18	14
2011	CS	14	16	17	19	15	12	6	37	42	104
2011	CS-01	13	9	30	13	17	9	9	26	37	23
2011	CS-02	15	20	12	20	17	15	2	41	44	41
2011	CS-03	11	11	22	19	15	11	11	29	43	27

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	55	22	14	5	2	1	1	78	7	112
2017	CS-01	77	12	12	0	0	0	0	88	0	17
2017	CS-02	49	13	20	10	3	3	3	65	14	39
2017	CS-03	39	40	14	4	3	0	0	79	7	28
2017	CS-04	66	18	11	5	0	0	0	85	5	21
2014	CS	45	34	10	6	1	1	2	83	7	84
2014	CS-01	38	31	8	8	0	0	15	82	9	13
2014	CS-02	44	38	6	6	3	3	0	85	9	34
2014	CS-03	37	42	16	5	0	0	0	79	5	19
2014	CS-04	65	21	7	7	0	0	0	86	7	14

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	63	23	9	0	1	3	2	90	1	112
2017	CS-01	64	30	0	0	0	6	0	100	0	17
2017	CS-02	64	15	13	0	3	0	5	84	3	39
2017	CS-03	56	33	7	0	0	3	0	93	0	28
2017	CS-04	61	18	15	0	0	6	0	84	0	21
2014	CS	59	24	8	0	1	5	2	90	1	84
2014	CS-01	46	31	8	0	0	0	15	91	0	13
2014	CS-02	53	26	9	0	3	9	0	87	3	34
2014	CS-03	58	26	11	0	0	5	0	89	0	19
2014	CS-04	86	7	7	0	0	0	0	93	0	14
2011	CS	54	24	9	1	3	3	7	86	4	104
2011	CS-01	61	22	13	0	0	0	4	86	0	23
2011	CS-02	49	22	10	0	7	7	5	81	8	41
2011	CS-03	44	30	7	4	0	0	15	87	4	27
2008	CS	56	27	9	1	1	3	3	89	2	94
2008	CS-01	63	25	8	0	0	0	4	91	0	24
2008	CS-02	57	16	14	3	3	5	3	79	6	37
2008	CS-03	39	52	4	0	0	4	0	95	0	23

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	24	40	18	8	9	2	65	17	112
2017	CS-01	29	41	18	12	0	0	71	12	17
2017	CS-02	18	36	28	5	13	0	54	18	39
2017	CS-03	24	40	7	7	18	4	67	26	28
2017	CS-04	32	44	20	5	0	0	76	5	21
2014	CS	18	26	17	16	18	6	47	36	84
2014	CS-01	23	8	31	8	23	8	33	33	13
2014	CS-02	12	18	21	26	21	3	30	48	34
2014	CS-03	16	32	16	11	16	11	53	29	19
2014	CS-04	29	50	0	7	7	7	84	16	14
2011	CS	18	30	25	13	13	0	48	27	104
2011	CS-01	17	22	35	9	17	0	39	26	23
2011	CS-02	15	27	22	15	22	0	41	37	41
2011	CS-03	19	37	22	19	4	0	56	22	27
2008	CS	20	35	11	18	14	2	57	33	94
2008	CS-01	4	50	13	13	17	4	57	30	24
2008	CS-02	19	32	11	22	16	0	51	38	37
2008	CS-03	22	39	9	13	13	4	64	27	23

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	21	25	16	19	15	2	2	47	36	111
2017	CS-01	18	12	18	29	18	6	0	31	50	17
2017	CS-02	3	24	21	24	26	3	0	27	51	38
2017	CS-03	32	33	11	14	11	0	0	64	25	28
2017	CS-04	38	24	19	5	5	0	9	69	10	21
2014	CS	13	17	19	17	29	5	1	32	48	84
2014	CS-01	8	0	38	8	31	15	0	9	45	13
2014	CS-02	3	12	12	24	44	6	0	16	72	34
2014	CS-03	5	26	26	26	16	0	0	32	42	19
2014	CS-04	50	29	7	0	7	0	7	84	8	14
2011	CS	9	12	20	24	33	3	0	21	58	104
2011	CS-01	9	4	22	17	48	0	0	13	65	23
2011	CS-02	7	15	12	27	34	5	0	23	64	41
2011	CS-03	4	15	26	22	30	4	0	19	54	27
2008	CS	12	24	18	16	30	0	0	36	46	94
2008	CS-01	13	25	21	13	29	0	0	38	42	24
2008	CS-02	5	27	16	14	38	0	0	32	51	37
2008	CS-03	4	26	22	22	26	0	0	30	48	23

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	22	40	20	10	4	4	64	15	112
2017	CS-01	23	36	18	18	6	0	59	23	17
2017	CS-02	11	41	28	10	5	5	54	16	39
2017	CS-03	28	37	10	11	7	7	70	19	28
2017	CS-04	29	43	28	0	0	0	72	0	21

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	40	34	18	3	0	4	0	78	3	112
2017	CS-01	35	41	18	0	0	6	0	81	0	17
2017	CS-02	31	38	25	3	0	3	0	71	3	39
2017	CS-03	49	22	18	3	0	7	0	77	4	28
2017	CS-04	53	29	14	5	0	0	0	82	5	21
2014	CS	33	33	18	1	2	11	1	76	4	84
2014	CS-01	31	38	15	8	8	0	0	69	15	13
2014	CS-02	32	38	15	0	3	9	3	80	3	34
2014	CS-03	32	32	16	0	0	21	0	80	0	19
2014	CS-04	43	28	14	0	0	14	0	83	0	14

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	42	37	16	4	1	1	80	4	112
2017	CS-01	59	35	6	0	0	0	94	0	17
2017	CS-02	26	44	25	5	0	0	70	5	39
2017	CS-03	43	36	11	7	3	0	79	10	28
2017	CS-04	53	33	14	0	0	0	86	0	21
2014	CS	32	38	19	5	2	4	73	7	84
2014	CS-01	38	23	23	8	8	0	62	15	13
2014	CS-02	26	44	21	3	3	3	73	6	34
2014	CS-03	21	47	21	5	0	5	72	6	19
2014	CS-04	58	28	0	7	0	7	92	8	14
2011	CS	32	41	15	4	6	2	75	10	104
2011	CS-01	35	39	17	4	4	0	74	9	23
2011	CS-02	29	41	12	2	10	5	74	13	41
2011	CS-03	22	44	22	7	4	0	67	11	27

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	51	32	12	4	2	0	82	5	112
2017	CS-01	65	23	12	0	0	0	88	0	17
2017	CS-02	39	33	20	8	0	0	72	8	39
2017	CS-03	57	26	7	3	7	0	82	10	28
2017	CS-04	51	44	5	0	0	0	95	0	21
2014	CS	37	39	10	7	5	2	78	12	84
2014	CS-01	46	31	8	15	0	0	77	15	13
2014	CS-02	32	35	21	3	6	3	70	9	34
2014	CS-03	21	53	0	16	5	5	78	22	19
2014	CS-04	65	28	0	0	7	0	93	7	14
2011	CS	37	41	6	9	8	0	78	16	104
2011	CS-01	26	48	9	4	13	0	74	17	23
2011	CS-02	32	44	7	5	12	0	76	17	41
2011	CS-03	41	37	4	19	0	0	78	19	27
2008	CS	32	41	11	5	11	0	73	16	93
2008	CS-01	29	33	21	4	13	0	63	17	24
2008	CS-02	27	46	8	8	11	0	73	19	37
2008	CS-03	30	52	4	0	13	0	83	13	23

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	38	29	22	8	3	0	67	11	112
2017	CS-01	53	23	23	0	0	0	77	0	17
2017	CS-02	29	31	25	15	0	0	59	15	39
2017	CS-03	35	29	21	3	11	0	65	14	28
2017	CS-04	47	28	20	6	0	0	74	6	21
2014	CS	21	36	24	8	10	1	58	18	84
2014	CS-01	31	38	23	8	0	0	69	8	13
2014	CS-02	12	41	24	12	9	3	55	21	34
2014	CS-03	21	26	26	11	16	0	47	26	19
2014	CS-04	36	22	28	0	14	0	58	14	14
2011	CS	29	34	19	11	7	0	63	17	103
2011	CS-01	22	26	35	9	9	0	48	17	23
2011	CS-02	27	39	17	7	10	0	66	17	41
2011	CS-03	23	35	19	19	4	0	58	23	26

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	38	35	16	9	2	0	73	11	112
2017	CS-01	53	35	12	0	0	0	88	0	17
2017	CS-02	29	38	15	18	0	0	67	18	39
2017	CS-03	35	33	21	4	7	0	68	11	28
2017	CS-04	47	32	15	6	0	0	79	6	21
2014	CS	18	40	21	12	8	1	58	21	83
2014	CS-01	31	31	23	8	8	0	62	15	13
2014	CS-02	12	38	24	18	6	3	52	24	34
2014	CS-03	17	33	22	17	11	0	50	28	18
2014	CS-04	22	50	14	0	14	0	71	14	14
2011	CS	30	37	17	13	4	0	67	17	103
2011	CS-01	26	26	22	22	4	0	52	26	23
2011	CS-02	29	41	15	10	5	0	71	15	41
2011	CS-03	23	38	23	12	4	0	62	15	26
2008	CS	23	40	16	11	10	0	64	20	94
2008	CS-01	21	38	21	13	8	0	58	21	24
2008	CS-02	11	46	24	8	11	0	57	19	37
2008	CS-03	30	43	4	9	13	0	74	22	23

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	33	30	20	10	6	2	64	16	111
2017	CS-01	41	36	23	0	0	0	77	0	17
2017	CS-02	23	28	26	18	5	0	52	23	39
2017	CS-03	39	29	7	10	11	3	71	22	28
2017	CS-04	39	24	30	0	6	0	64	6	20
2014	CS	18	25	22	16	10	10	47	28	84
2014	CS-01	38	15	23	8	8	8	58	17	13
2014	CS-02	12	26	26	24	9	3	39	33	34
2014	CS-03	5	21	21	11	11	32	38	31	19
2014	CS-04	22	36	13	14	14	0	58	29	14
2011	CS	29	30	18	9	13	1	60	22	103
2011	CS-01	30	26	17	9	17	0	57	26	23
2011	CS-02	22	34	20	10	12	2	58	23	41
2011	CS-03	35	19	19	12	15	0	54	27	26
2008	CS	22	24	22	14	16	1	47	30	94
2008	CS-01	21	33	21	13	13	0	54	25	24
2008	CS-02	14	16	32	19	16	3	31	36	37
2008	CS-03	26	35	9	13	17	0	61	30	23

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	CS	21	41	38	112
2017	CS-01	0	41	59	17
2017	CS-02	18	39	44	39
2017	CS-03	21	50	29	28
2017	CS-04	34	32	33	21
2014	CS	22	29	49	84
2014	CS-01	8	23	69	13
2014	CS-02	18	26	56	34
2014	CS-03	32	32	37	19
2014	CS-04	42	22	36	14
2011	CS	26	28	46	104
2011	CS-01	30	17	52	23
2011	CS-02	20	37	44	41
2011	CS-03	30	26	44	27

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	CS	26	13	61	0	0	0	23
2014	CS	11	26	48	11	9999	5	19
2011	CS	15	11	59	4	9999	11	27

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CS	14	86	112
2017	CS-03	17	83	28
2014	CS	10	90	84
2014	CS-02	15	85	34
2014	CS-03	0	100	19

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	CS	47	15

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	CS	0	15

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	CS	0	15

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	CS	53	15

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	CS	47	15

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	CS	47	15

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	CS	53	15

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	CS	33	15

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	CS	53	15

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	CS	33	15

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	CS	0	15

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	CS	0	15

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	CS	33	15

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	CS	47	15

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	CS	0	15

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	CS	87	15

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	CS	0	15

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	CS	0	15

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	CS	0	15

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	CS	0	15

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	CS	0	15

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	CS	40	15

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	CS	0	15

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	CS	0	15

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	CS	0	15

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CS	88	13	16

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	16	13	24	4	2	32	9	51	9	112
2017	CS-01	24	12	29	0	6	23	6	50	8	17
2017	CS-02	18	10	25	3	0	39	5	50	5	39
2017	CS-03	3	12	25	10	3	36	10	28	26	28
2017	CS-04	19	23	14	0	0	24	20	75	0	21
2014	CS	10	11	21	1	5	39	13	43	13	84
2014	CS-01	8	8	8	0	8	31	38	50	25	13
2014	CS-02	9	12	26	3	6	35	9	37	16	34
2014	CS-03	5	11	26	0	0	47	11	38	0	19
2014	CS-04	14	14	14	0	7	50	0	57	14	14

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	29	29	22	4	1	14	2	68	5	112
2017	CS-01	36	29	12	6	0	18	0	79	7	17
2017	CS-02	26	23	30	3	0	18	0	60	3	39
2017	CS-03	14	36	21	3	3	22	0	64	9	28
2017	CS-04	42	32	15	0	0	0	11	83	0	21
2014	CS	23	24	24	2	4	21	2	61	8	84
2014	CS-01	23	31	8	0	8	15	15	78	11	13
2014	CS-02	15	26	35	3	6	15	0	48	10	34
2014	CS-03	21	11	26	5	0	37	0	50	8	19
2014	CS-04	36	21	14	0	0	29	0	80	0	14
2011	CS	31	27	23	2	5	11	1	66	8	103
2011	CS-01	23	27	32	0	0	18	0	61	0	22
2011	CS-02	27	20	29	5	5	15	0	54	11	41
2011	CS-03	30	37	19	0	7	4	4	72	8	27

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	36	47	10	4	0	2	1	85	5	112
2017	CS-01	18	47	23	12	0	0	0	65	12	17
2017	CS-02	30	52	10	3	0	5	0	86	3	39
2017	CS-03	33	49	7	7	0	0	3	85	7	28
2017	CS-04	47	53	0	0	0	0	0	100	0	21
2014	CS	26	47	13	7	1	4	2	77	9	84
2014	CS-01	8	31	23	0	8	15	15	56	11	13
2014	CS-02	24	47	18	9	0	3	0	73	9	34
2014	CS-03	21	63	11	5	0	0	0	84	5	19
2014	CS-04	50	36	0	14	0	0	0	86	14	14
2011	CS	31	47	12	7	2	2	0	79	9	104
2011	CS-01	17	52	13	4	9	4	0	73	14	23
2011	CS-02	22	49	20	7	0	2	0	73	8	41
2011	CS-03	44	41	4	11	0	0	0	85	11	27
2008	CS	29	54	9	3	5	0	0	83	9	94
2008	CS-01	29	46	13	4	8	0	0	75	13	24
2008	CS-02	19	59	11	5	5	0	0	78	11	37
2008	CS-03	35	57	4	0	4	0	0	91	4	23

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	17	17	26	5	3	26	6	50	12	111
2017	CS-01	12	36	35	0	6	6	6	54	7	17
2017	CS-02	15	13	20	10	5	36	0	44	24	39
2017	CS-03	12	11	29	0	0	41	7	44	0	27
2017	CS-04	24	18	29	0	0	9	20	59	0	21
2014	CS	9	20	20	6	6	27	11	48	19	84
2014	CS-01	8	15	8	0	8	38	23	60	20	13
2014	CS-02	9	18	32	12	9	15	6	33	26	34
2014	CS-03	0	21	5	0	5	47	21	67	17	19
2014	CS-04	21	36	22	0	0	22	0	72	0	14
2011	CS	13	21	31	11	4	16	5	43	18	104
2011	CS-01	9	30	22	4	13	17	4	50	22	23
2011	CS-02	15	12	41	12	0	20	0	33	15	41
2011	CS-03	7	30	26	11	0	15	11	50	15	27

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	48	30	13	0	0	9	0	86	0	112
2017	CS-01	53	23	18	0	0	6	0	81	0	17
2017	CS-02	38	39	13	0	0	10	0	86	0	39
2017	CS-03	47	32	10	0	0	10	0	88	0	28
2017	CS-04	57	29	9	0	0	5	0	90	0	21
2014	CS	36	35	16	2	0	10	2	80	3	84
2014	CS-01	23	8	15	8	0	31	15	57	14	13
2014	CS-02	24	53	18	0	0	6	0	81	0	34
2014	CS-03	32	47	16	0	0	5	0	83	0	19
2014	CS-04	78	7	0	7	0	7	0	92	8	14
2011	CS	37	31	21	3	1	8	0	73	4	104
2011	CS-01	30	35	17	4	4	9	0	71	10	23
2011	CS-02	27	29	37	2	0	5	0	59	3	41
2011	CS-03	41	41	4	4	0	11	0	92	4	27
2008	CS	32	43	10	4	4	7	0	80	9	94
2008	CS-01	21	46	4	13	0	17	0	80	15	24
2008	CS-02	24	49	16	0	8	3	0	75	8	37
2008	CS-03	48	30	9	4	4	4	0	82	9	23

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	37	26	17	1	4	16	0	75	5	111
2017	CS-01	41	24	23	0	0	12	0	73	0	17
2017	CS-02	26	23	23	0	5	23	0	64	7	39
2017	CS-03	29	35	7	4	7	17	0	79	13	28
2017	CS-04	61	19	10	0	0	10	0	89	0	20
2014	CS	21	32	17	5	4	19	2	68	11	84
2014	CS-01	23	8	15	8	0	31	15	57	14	13
2014	CS-02	15	38	24	6	6	12	0	60	13	34
2014	CS-03	16	53	11	0	5	16	0	81	6	19
2014	CS-04	36	14	7	7	0	35	0	78	11	14
2011	CS	26	29	28	5	1	12	0	62	7	104
2011	CS-01	22	22	30	13	0	13	0	50	15	23
2011	CS-02	24	22	37	5	2	10	0	51	8	41
2011	CS-03	22	41	19	0	0	19	0	77	0	27
2008	CS	33	28	14	9	9	6	2	66	19	94
2008	CS-01	17	13	17	21	8	17	8	39	39	24
2008	CS-02	30	35	16	8	8	3	0	67	17	37
2008	CS-03	35	39	13	0	13	0	0	74	13	23

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CS	4	96	112
2017	CS-03	0	100	28
2014	CS-03	0	100	19
2014	CS-04	0	100	14

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	18	11	23	1	42	6	55	2	112
2017	CS-01	18	6	41	0	35	0	37	0	17
2017	CS-02	21	13	20	3	44	0	59	5	39
2017	CS-03	7	15	21	0	50	7	51	0	28
2017	CS-04	24	9	9	0	38	20	78	0	21
2014	CS	8	14	21	4	40	12	48	8	84
2014	CS-01	8	8	15	8	31	31	40	20	13
2014	CS-02	9	15	29	3	35	9	42	5	34
2014	CS-03	5	16	11	5	53	11	57	14	19
2014	CS-04	7	22	22	0	50	0	57	0	14

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	29	32	18	0	1	17	3	76	1	112
2017	CS-01	29	30	23	0	0	18	0	72	0	17
2017	CS-02	28	26	20	0	0	26	0	73	0	39
2017	CS-03	17	44	14	0	3	17	3	78	4	28
2017	CS-04	42	38	9	0	0	0	11	90	0	21
2014	CS	19	23	26	4	0	24	5	58	5	84
2014	CS-01	15	15	23	8	0	23	15	50	13	13
2014	CS-02	12	26	35	3	0	21	3	50	4	34
2014	CS-03	21	11	21	5	0	37	5	55	9	19
2014	CS-04	28	29	22	0	0	22	0	72	0	14
2011	CS	31	32	17	4	1	14	1	74	6	104
2011	CS-01	22	35	17	9	0	17	0	68	11	23
2011	CS-02	29	17	24	5	2	22	0	59	9	41
2011	CS-03	30	48	15	0	0	4	4	84	0	27

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	18	19	23	12	25	3	39	38	112
2017	CS-01	12	6	29	18	36	0	18	53	17
2017	CS-02	31	18	18	8	23	3	50	32	39
2017	CS-03	14	21	14	18	29	3	36	49	28
2017	CS-04	9	37	36	5	9	5	48	14	21

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	15	36	32	11	5	51	17	112
2017	CS-01	18	47	18	6	12	65	18	17
2017	CS-02	13	41	36	5	5	54	10	39
2017	CS-03	24	24	36	10	5	49	15	28
2017	CS-04	9	44	24	23	0	53	23	21

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	24	29	24	12	9	2	54	22	112
2017	CS-01	47	36	6	0	12	0	82	12	17
2017	CS-02	23	31	21	18	7	0	54	26	39
2017	CS-03	25	28	24	10	8	4	55	19	28
2017	CS-04	14	26	38	14	5	5	41	19	21

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	8	32	28	22	7	1	3	41	30	112
2017	CS-01	23	30	29	6	12	0	0	53	18	17
2017	CS-02	8	44	13	23	7	3	3	54	32	39
2017	CS-03	7	25	40	14	10	0	3	33	25	28
2017	CS-04	0	28	38	30	0	0	5	29	32	21

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	42	37	11	6	2	1	2	82	7	112
2017	CS-01	65	23	6	0	6	0	0	88	6	17
2017	CS-02	46	34	10	5	2	0	3	82	8	39
2017	CS-03	42	35	18	5	0	0	0	78	5	28
2017	CS-04	25	56	9	5	0	0	5	86	5	21

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	31	37	17	10	4	1	69	14	111
2017	CS-01	35	30	18	6	6	6	69	12	17
2017	CS-02	28	39	15	15	3	0	67	18	39
2017	CS-03	28	36	28	8	0	0	64	8	28
2017	CS-04	34	42	10	10	5	0	76	14	20

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	27	41	17	10	3	1	1	69	14	111
2017	CS-01	29	53	0	6	6	6	0	88	12	17
2017	CS-02	23	31	28	15	2	0	0	54	18	39
2017	CS-03	35	35	7	15	7	0	0	71	22	28
2017	CS-04	19	51	25	0	0	0	5	74	0	20

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	21	32	26	12	6	2	1	55	18	111
2017	CS-01	35	23	18	6	6	12	0	66	13	17
2017	CS-02	21	15	41	15	7	0	0	36	23	39
2017	CS-03	18	46	10	10	12	0	3	66	23	28
2017	CS-04	24	46	20	10	0	0	0	70	10	20

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	26	36	20	12	4	2	1	64	16	111
2017	CS-01	47	6	29	0	6	12	0	60	7	17
2017	CS-02	23	33	21	21	3	0	0	56	23	39
2017	CS-03	17	50	7	14	8	0	3	69	23	28
2017	CS-04	24	55	14	6	0	0	0	79	6	20

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	31	39	19	6	3	1	2	71	9	111
2017	CS-01	53	12	12	12	6	6	0	69	19	17
2017	CS-02	23	36	31	8	3	0	0	59	10	39
2017	CS-03	35	43	7	8	3	0	3	81	12	28
2017	CS-04	21	70	10	0	0	0	0	90	0	20

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	64	18	11	4	1	2	83	6	112
2017	CS-01	59	23	18	0	0	0	82	0	17
2017	CS-02	66	15	11	8	0	0	82	8	39
2017	CS-03	56	14	11	7	5	7	76	12	28
2017	CS-04	77	18	5	0	0	0	95	0	21

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	73	12	5	1	3	1	5	90	4	112
2017	CS-01	82	0	12	0	0	0	6	88	0	17
2017	CS-02	71	13	8	0	0	0	8	92	0	39
2017	CS-03	71	14	0	3	8	3	0	88	12	28
2017	CS-04	82	9	0	0	5	0	5	95	5	21

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	59	23	12	2	1	4	86	2	112
2017	CS-01	65	12	23	0	0	0	77	0	17
2017	CS-02	54	28	10	3	0	5	86	3	39
2017	CS-03	57	21	15	0	3	3	84	0	28
2017	CS-04	68	23	0	5	0	5	95	5	21

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	62	17	11	4	3	1	3	82	6	111
2017	CS-01	59	30	6	6	0	0	0	88	6	17
2017	CS-02	61	16	13	3	3	0	5	81	6	38
2017	CS-03	60	18	8	3	7	3	0	81	11	28
2017	CS-04	71	9	15	0	0	0	5	84	0	21

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	60	15	5	2	1	18	92	2	112
2017	CS-01	70	0	6	6	0	18	86	7	17
2017	CS-02	69	5	3	0	0	23	97	0	39
2017	CS-03	56	14	12	0	3	14	86	0	28
2017	CS-04	62	24	0	5	0	9	95	5	21

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	67	16	3	2	4	1	7	91	6	110
2017	CS-01	77	18	0	0	6	0	0	94	6	17
2017	CS-02	73	8	3	0	5	0	11	91	6	38
2017	CS-03	53	21	8	3	3	3	7	83	8	28
2017	CS-04	76	14	0	5	0	0	5	95	5	20

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	65	17	12	1	2	2	2	85	3	112
2017	CS-01	53	18	18	6	6	0	0	71	12	17
2017	CS-02	59	18	18	0	3	0	3	79	3	39
2017	CS-03	64	17	12	0	0	7	0	87	0	28
2017	CS-04	82	14	0	0	0	0	5	100	0	21

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	58	29	6	4	2	1	1	88	5	112
2017	CS-01	59	29	6	6	0	0	0	88	6	17
2017	CS-02	54	31	5	3	5	0	3	87	8	39
2017	CS-03	49	33	12	3	0	3	0	84	4	28
2017	CS-04	77	18	0	5	0	0	0	95	5	21

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	7	40	44	6	3	1	47	9	112
2017	CS-01	18	47	29	0	6	0	65	6	17
2017	CS-02	3	36	51	7	0	3	40	8	39
2017	CS-03	10	36	46	3	3	0	47	7	28
2017	CS-04	5	44	43	9	0	0	48	9	21

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	6	13	44	28	9	37	19	112
2017	CS-01	0	18	47	29	6	35	18	17
2017	CS-02	5	10	54	23	8	31	15	39
2017	CS-03	7	11	31	36	14	50	18	28
2017	CS-04	11	9	48	23	9	32	20	21

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	34	37	17	5	1	5	76	7	112
2017	CS-01	18	47	18	12	0	6	69	12	17
2017	CS-02	28	36	18	8	0	10	71	9	39
2017	CS-03	47	21	25	3	3	0	68	7	28
2017	CS-04	32	57	11	0	0	0	89	0	21

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	20	40	21	9	5	4	63	15	112
2017	CS-01	18	41	23	6	0	12	67	7	17
2017	CS-02	23	29	28	10	8	3	53	18	39
2017	CS-03	17	44	21	3	10	3	64	14	28
2017	CS-04	18	59	14	9	0	0	77	9	21

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CS	16	84	112
2017	CS-02	26	74	39
2017	CS-03	23	77	28
2014	CS	11	89	84

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CS	84	16	18
2017	CS-02	80	20	10

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	59	35	6	0	0	0	0	94	0	15

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	27	23	22	10	13	4	2	28	72	112
2017	CS-01	18	6	29	12	30	6	0	19	81	17
2017	CS-02	38	26	13	8	5	5	5	43	57	39
2017	CS-03	17	25	33	11	14	0	0	17	83	28
2017	CS-04	14	34	28	9	11	5	0	14	86	21

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	CS	18	74
2017	CS-01	38	13
2017	CS-02	11	19
2017	CS-03	14	22
2017	CS-04	13	17

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	CS	35	74
2017	CS-01	69	13
2017	CS-02	26	19
2017	CS-03	27	22
2017	CS-04	28	17

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	CS	15	74
2017	CS-01	15	13
2017	CS-02	21	19
2017	CS-03	13	22
2017	CS-04	7	17

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	CS	57	74
2017	CS-01	62	13
2017	CS-02	53	19
2017	CS-03	64	22
2017	CS-04	48	17

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	CS	5	74
2017	CS-01	8	13
2017	CS-02	16	19
2017	CS-03	0	22
2017	CS-04	0	17

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	CS	46	74
2017	CS-01	23	13
2017	CS-02	53	19
2017	CS-03	46	22
2017	CS-04	58	17

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	CS	1	43	20	14	7	15	72
2017	CS-01	0	50	17	25	0	8	12
2017	CS-02	0	42	18	5	18	18	17
2017	CS-03	4	39	18	13	0	25	23
2017	CS-04	0	53	28	6	13	0	17

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	7	15	17	22	22	5	11	27	53	76
2017	CS-01	31	8	15	39	8	0	0	38	46	13
2017	CS-02	0	10	25	20	20	10	15	13	53	20
2017	CS-03	0	17	17	25	27	4	9	19	60	23
2017	CS-04	7	28	12	0	28	6	19	47	37	17

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	1	7	8	22	52	4	7	9	83	76
2017	CS-01	8	0	15	31	46	0	0	8	77	13
2017	CS-02	0	5	14	10	56	5	10	6	77	20
2017	CS-03	0	5	0	30	57	4	5	5	95	23
2017	CS-04	0	17	6	18	43	6	11	20	73	17

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Department of Justice Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - CS

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)