2017 Public Service Employee Survey Results for Department of Justice Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - CR

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	39	42	5	7	6	0	82	13	382
2017	CR-03	25	62	6	0	6	0	87	6	16
2017	CR-04	51	39	6	1	2	0	90	4	77
2017	CR-05	37	43	5	9	6	0	80	16	285
2014	CR	33	44	5	13	4	0	78	18	406
2014	CR-03	38	50	0	13	0	0	88	13	16
2014	CR-04	37	39	7	12	4	1	77	15	86
2014	CR-05	32	45	4	14	4	0	78	18	299
2011	CR	42	47	2	6	2	0	89	9	539
2011	CR-04	46	43	2	6	3	0	89	10	125
2011	CR-05	41	48	2	6	2	0	89	8	391
2008	CR	45	43	4	6	2	0	88	8	465
2008	CR-03	44	50	6	0	0	0	94	0	18
2008	CR-04	55	33	2	7	3	0	87	10	86
2008	CR-05	43	45	3	7	1	0	88	8	353

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	72	21	3	3	1	0	1	94	4	382
2017	CR-03	50	50	0	0	0	0	0	100	0	16
2017	CR-04	70	21	4	4	0	0	1	92	4	77
2017	CR-05	74	19	2	2	2	0	1	94	4	285
2014	CR	69	25	2	2	1	0	1	95	3	406
2014	CR-03	67	33	0	0	0	0	0	100	0	15
2014	CR-04	71	20	3	3	1	0	1	92	5	87
2014	CR-05	69	25	2	1	1	0	1	96	2	299
2011	CR	79	16	2	1	0	0	1	96	2	538
2011	CR-04	75	18	2	3	0	1	1	94	3	125
2011	CR-05	81	15	2	1	0	0	1	97	1	390
2008	CR	77	17	3	2	1	1	1	95	2	466
2008	CR-03	72	28	0	0	0	0	0	100	0	18
2008	CR-04	74	13	6	3	1	2	0	89	5	86
2008	CR-05	78	17	2	1	1	0	1	96	2	354

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	69	19	3	6	1	0	2	90	7	381
2017	CR-03	50	50	0	0	0	0	0	100	0	16
2017	CR-04	64	21	1	8	1	0	5	89	9	77
2017	CR-05	71	18	4	5	1	0	1	90	7	284
2014	CR	69	19	4	4	2	0	1	89	7	406
2014	CR-03	73	20	7	0	0	0	0	93	0	15
2014	CR-04	71	15	5	5	3	0	1	87	8	87
2014	CR-05	68	19	4	4	2	0	2	89	7	299
2011	CR	71	18	5	3	1	0	1	91	4	537
2011	CR-04	70	18	6	4	1	1	2	89	5	125
2011	CR-05	73	18	4	3	1	0	2	92	3	389
2008	CR	71	16	5	4	3	0	2	88	7	466
2008	CR-03	67	22	0	0	6	0	6	94	6	18
2008	CR-04	70	15	7	3	3	1	0	86	7	86
2008	CR-05	71	15	5	4	3	0	2	88	7	354

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	43	35	7	10	5	0	0	79	14	381
2017	CR-03	25	49	6	13	0	6	0	80	14	16
2017	CR-04	46	36	10	6	1	0	0	82	8	77
2017	CR-05	43	34	6	10	6	0	0	78	16	284
2014	CR	36	38	10	9	6	0	0	75	15	407
2014	CR-03	56	44	0	0	0	0	0	100	0	16
2014	CR-04	40	35	10	9	3	1	1	77	13	87
2014	CR-05	34	39	10	10	7	0	0	73	17	299
2011	CR	43	37	7	8	4	0	0	81	12	538
2011	CR-04	44	35	10	6	4	0	1	80	10	125
2011	CR-05	42	39	6	8	4	0	0	81	13	390

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	29	41	10	12	7	0	0	71	20	382
2017	CR-03	19	37	13	19	13	0	0	56	32	16
2017	CR-04	35	39	9	10	6	0	0	74	17	77
2017	CR-05	28	42	10	13	6	0	1	71	19	285
2014	CR	27	39	14	14	6	0	1	66	20	407
2014	CR-03	44	38	13	6	0	0	0	81	6	16
2014	CR-04	25	34	15	18	7	0	1	60	25	87
2014	CR-05	26	41	13	14	5	0	1	68	19	299
2011	CR	35	41	10	9	5	0	1	76	14	539
2011	CR-04	30	34	14	12	10	0	0	64	22	125
2011	CR-05	37	44	8	8	3	0	1	81	11	391
2008	CR	32	40	10	10	6	0	1	73	16	466
2008	CR-03	33	22	6	11	17	0	11	63	31	18
2008	CR-04	38	34	13	9	6	0	0	72	15	86
2008	CR-05	31	43	9	10	5	1	1	75	15	354

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	33	38	14	7	7	1	0	72	14	381
2017	CR-03	37	25	19	6	13	0	0	62	19	16
2017	CR-04	24	41	22	4	9	0	0	64	13	76
2017	CR-05	36	39	11	8	6	1	0	75	13	285
2014	CR	29	43	15	10	3	0	0	72	13	408
2014	CR-03	44	31	13	13	0	0	0	75	13	16
2014	CR-04	29	34	18	13	6	0	0	63	18	87
2014	CR-05	28	46	14	9	3	1	0	74	12	300
2011	CR	37	35	12	10	6	0	0	72	16	536
2011	CR-04	31	26	15	15	13	0	1	57	28	124
2011	CR-05	40	37	10	8	4	1	0	77	12	389
2008	CR	29	41	14	9	7	0	0	70	16	465
2008	CR-03	22	28	28	11	11	0	0	50	22	18
2008	CR-04	29	34	19	7	10	0	1	64	18	86
2008	CR-05	30	43	12	9	5	0	0	73	15	353

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	43	35	9	7	6	0	78	13	382
2017	CR-03	43	38	6	0	13	0	81	13	16
2017	CR-04	38	30	16	8	9	0	68	17	77
2017	CR-05	45	36	7	7	5	1	81	12	285
2014	CR	38	38	11	7	6	0	76	13	408
2014	CR-03	44	25	19	13	0	0	69	13	16
2014	CR-04	45	25	14	6	10	0	70	16	87
2014	CR-05	35	43	10	7	5	0	78	12	300
2011	CR	38	37	9	10	6	0	75	17	539
2011	CR-04	27	33	13	17	10	0	60	27	124
2011	CR-05	42	39	7	8	4	0	80	13	392
2008	CR	37	41	6	7	8	0	78	15	466
2008	CR-03	28	39	6	11	17	0	67	28	18
2008	CR-04	35	35	14	6	10	0	70	16	86
2008	CR-05	38	43	5	7	7	0	81	14	354

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	44	37	8	8	2	1	82	10	381
2017	CR-03	50	31	13	6	0	0	81	6	16
2017	CR-04	51	37	1	7	2	1	90	9	76
2017	CR-05	41	38	9	8	2	1	80	10	285
2014	CR	38	38	13	9	2	0	76	11	407
2014	CR-03	38	50	0	13	0	0	88	13	16
2014	CR-04	42	27	12	13	5	1	70	17	87
2014	CR-05	37	40	14	7	2	0	77	9	299

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	46	30	9	7	6	0	1	77	13	381
2017	CR-03	39	27	14	7	7	0	7	71	14	15
2017	CR-04	57	25	5	4	9	0	0	82	13	77
2017	CR-05	43	33	11	7	6	0	1	76	13	285
2014	CR	35	36	14	9	5	0	1	72	14	408
2014	CR-03	44	31	19	6	0	0	0	75	6	16
2014	CR-04	42	26	16	5	8	0	2	70	13	87
2014	CR-05	32	39	12	10	4	1	1	73	14	300
2011	CR	43	32	11	6	5	1	2	78	11	538
2011	CR-04	39	31	14	6	6	1	2	73	13	125
2011	CR-05	45	33	9	6	4	1	2	80	11	390

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	31	20	13	9	11	3	13	61	24	381
2017	CR-03	20	14	26	13	14	0	14	39	31	15
2017	CR-04	36	12	12	1	12	5	22	66	18	77
2017	CR-05	30	23	12	10	11	3	11	62	25	285
2014	CR	24	20	16	13	12	1	14	51	30	406
2014	CR-03	47	27	0	20	0	0	7	79	21	15
2014	CR-04	24	11	21	9	12	0	23	46	27	87
2014	CR-05	22	22	16	14	13	2	11	50	31	299
2011	CR	30	19	11	9	11	4	15	62	24	538
2011	CR-04	27	18	15	4	10	5	21	60	20	124
2011	CR-05	31	19	9	10	11	5	13	62	26	391
2008	CR	28	23	14	8	11	4	11	60	23	465
2008	CR-03	33	28	11	6	6	6	11	73	13	18
2008	CR-04	28	29	12	6	8	2	14	69	17	85
2008	CR-05	28	20	14	9	12	5	11	57	26	354

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	32	42	12	8	4	1	75	12	379
2017	CR-03	50	19	6	6	13	6	73	20	16
2017	CR-04	27	47	10	9	7	0	74	16	77
2017	CR-05	33	42	13	8	3	1	75	11	282
2014	CR	26	46	13	11	5	0	72	15	407
2014	CR-03	47	27	20	0	7	0	73	7	15
2014	CR-04	30	42	15	7	7	0	71	14	87
2014	CR-05	23	48	12	12	4	0	71	16	300
2011	CR	32	42	10	10	6	0	74	16	537
2011	CR-04	27	34	12	15	12	0	61	27	125
2011	CR-05	34	44	9	8	4	0	78	13	389
2008	CR	32	42	12	8	5	0	74	14	460
2008	CR-03	39	22	11	11	17	0	61	28	18
2008	CR-04	34	39	11	7	9	0	73	16	85
2008	CR-05	32	44	13	8	4	0	75	12	349

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	29	36	12	12	10	0	0	66	22	381
2017	CR-03	37	31	6	0	25	0	0	68	25	16
2017	CR-04	31	35	9	14	10	0	0	66	25	77
2017	CR-05	28	37	14	12	9	0	0	65	21	284
2014	CR	23	35	17	14	10	0	0	59	24	407
2014	CR-03	33	27	20	13	7	0	0	60	20	15
2014	CR-04	24	28	17	18	13	0	0	52	31	87
2014	CR-05	23	38	17	13	10	0	0	60	22	300
2011	CR	29	37	14	11	8	0	0	67	19	538
2011	CR-04	25	34	15	11	15	0	0	59	26	124
2011	CR-05	30	39	14	10	6	1	1	70	16	391

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	36	42	10	7	4	0	0	79	11	381
2017	CR-03	44	37	0	6	13	0	0	81	19	16
2017	CR-04	39	33	18	7	3	1	0	72	9	77
2017	CR-05	35	45	9	6	4	0	1	81	10	284

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	42	39	10	5	4	1	0	81	9	381
2017	CR-03	41	39	0	7	14	0	0	80	20	15
2017	CR-04	40	36	12	4	7	1	0	78	11	77
2017	CR-05	41	40	11	5	2	1	0	82	7	285
2014	CR	34	41	15	7	2	1	0	76	9	406
2014	CR-03	31	38	19	13	0	0	0	69	13	16
2014	CR-04	43	30	14	6	5	2	0	75	11	86
2014	CR-05	32	44	15	7	2	1	0	77	8	299
2011	CR	43	36	12	5	3	1	0	80	8	536
2011	CR-04	37	31	15	9	7	0	0	69	16	124
2011	CR-05	44	38	11	4	2	2	0	83	5	389
2008	CR	39	42	11	6	1	0	0	81	8	466
2008	CR-03	56	11	28	6	0	0	0	67	6	18
2008	CR-04	49	36	9	2	2	0	1	86	5	86
2008	CR-05	36	45	11	7	1	0	0	81	8	354

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	31	35	12	11	11	0	66	22	380
2017	CR-03	40	33	7	0	14	7	78	14	15
2017	CR-04	30	36	12	12	10	0	66	22	77
2017	CR-05	30	35	12	11	12	0	65	23	284

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	54	32	10	2	2	0	86	4	382
2017	CR-03	50	31	6	0	13	0	81	13	16
2017	CR-04	51	30	14	3	3	0	81	5	77
2017	CR-05	55	32	9	2	1	0	88	4	285
2014	CR	62	28	8	1	1	1	90	2	408
2014	CR-03	63	25	13	0	0	0	88	0	16
2014	CR-04	61	20	13	2	1	2	84	4	87
2014	CR-05	62	30	6	1	1	0	92	2	300
2011	CR	59	29	9	3	1	0	88	3	539
2011	CR-04	47	31	16	5	1	0	78	6	125
2011	CR-05	63	28	7	2	1	0	91	2	391

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	20	42	13	12	12	1	1	63	23	382
2017	CR-03	25	50	6	0	19	0	0	75	19	16
2017	CR-04	28	40	12	10	8	0	1	70	18	77
2017	CR-05	18	42	14	13	12	1	1	61	25	285
2014	CR	16	40	15	16	12	0	1	57	28	407
2014	CR-03	40	20	13	20	7	0	0	60	27	15
2014	CR-04	16	41	15	13	13	1	1	59	26	87
2014	CR-05	15	40	16	16	12	0	1	56	28	300
2011	CR	28	38	16	8	9	1	0	66	18	536
2011	CR-04	27	30	19	12	12	0	1	57	24	124
2011	CR-05	28	40	16	7	8	1	0	68	16	389

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	30	39	16	7	7	1	69	14	380
2017	CR-03	36	43	7	7	7	0	78	14	14
2017	CR-04	36	27	18	5	10	3	65	16	77
2017	CR-05	28	42	16	8	6	0	70	14	285
2014	CR	26	39	15	11	8	0	65	20	406
2014	CR-03	33	27	7	20	13	0	60	33	15
2014	CR-04	31	31	16	12	10	0	62	22	87
2014	CR-05	24	43	15	11	7	0	67	18	299

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	34	37	14	9	5	0	0	71	15	382
2017	CR-03	44	37	0	6	13	0	0	81	19	16
2017	CR-04	40	26	19	9	5	0	0	66	14	77
2017	CR-05	31	40	14	10	5	0	0	71	15	285
2014	CR	28	38	18	9	6	1	0	67	15	408
2014	CR-03	44	25	19	0	13	0	0	69	13	16
2014	CR-04	31	29	19	10	11	0	0	60	22	87
2014	CR-05	26	42	17	9	4	1	1	69	13	300
2011	CR	40	39	12	5	3	1	1	80	8	539
2011	CR-04	36	33	19	7	3	0	2	70	11	125
2011	CR-05	41	42	9	4	3	1	1	84	6	391

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	39	37	13	7	4	77	11	382
2017	CR-03	44	37	6	6	6	81	13	16
2017	CR-04	36	43	5	8	8	79	16	77
2017	CR-05	39	36	15	7	2	76	9	285
2014	CR	37	42	13	5	4	79	8	408
2014	CR-03	38	56	6	0	0	94	0	16
2014	CR-04	45	26	21	3	5	71	8	87
2014	CR-05	34	46	11	5	4	80	9	300
2011	CR	41	39	10	6	4	80	10	539
2011	CR-04	35	35	10	9	11	70	20	125
2011	CR-05	42	41	9	5	2	84	7	391
2008	CR	40	40	8	8	3	81	12	465
2008	CR-03	44	28	6	6	17	72	22	18
2008	CR-04	45	31	12	7	5	77	12	86
2008	CR-05	39	42	7	9	2	82	11	353

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	47	34	12	4	2	0	1	81	7	382
2017	CR-03	62	19	13	0	6	0	0	81	6	16
2017	CR-04	62	29	4	1	3	0	1	92	4	77
2017	CR-05	41	37	14	6	2	0	1	78	8	285
2014	CR	47	32	13	5	2	0	0	80	7	406
2014	CR-03	67	27	7	0	0	0	0	93	0	15
2014	CR-04	52	27	13	3	2	0	2	81	6	87
2014	CR-05	45	33	13	6	3	0	0	78	8	299
2011	CR	50	33	12	3	1	0	1	84	4	538
2011	CR-04	52	33	10	2	0	1	2	88	2	125
2011	CR-05	48	34	13	3	2	0	0	82	5	390
2008	CR	42	32	18	6	2	0	0	74	8	465
2008	CR-03	56	33	6	0	6	0	0	89	6	18
2008	CR-04	48	26	22	3	1	0	0	73	5	86
2008	CR-05	41	33	18	7	3	0	0	73	9	353

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	7	21	34	21	10	1	5	33	30	376
2017	CR-03	14	0	36	14	0	0	35	22	22	14
2017	CR-04	8	20	33	24	8	1	7	34	30	76
2017	CR-05	7	22	35	21	10	1	3	33	31	282
2014	CR	4	25	37	19	9	1	4	29	32	406
2014	CR-03	0	25	44	13	13	0	6	27	27	16
2014	CR-04	3	29	29	21	6	3	9	31	37	87
2014	CR-05	5	24	39	19	9	1	3	29	30	298
2011	CR	7	19	32	22	14	1	4	39	27	537
2011	CR-04	10	15	23	26	16	2	6	46	28	124
2011	CR-05	6	19	36	21	14	0	4	37	26	390
2008	CR	7	20	36	23	10	1	3	35	28	464
2008	CR-03	6	17	44	28	6	0	0	33	22	18
2008	CR-04	11	9	40	13	19	4	5	35	22	85
2008	CR-05	6	22	35	25	9	1	3	35	29	353

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	9	13	21	24	21	5	8	51	25	376
2017	CR-03	7	14	7	36	7	0	28	60	30	14
2017	CR-04	9	13	17	24	23	7	7	54	26	75
2017	CR-05	9	13	23	24	21	4	7	50	24	283
2014	CR	7	16	30	21	15	5	5	41	26	405
2014	CR-03	0	7	33	33	7	13	7	50	8	15
2014	CR-04	9	21	31	12	13	7	8	29	35	87
2014	CR-05	7	16	29	23	16	4	5	43	24	298
2011	CR	5	11	17	29	25	6	7	62	18	537
2011	CR-04	6	18	9	26	24	10	8	61	28	125
2011	CR-05	4	9	19	30	26	5	6	63	15	389
2008	CR	5	14	24	27	19	5	5	51	22	462
2008	CR-03	6	17	28	33	11	6	0	47	24	18
2008	CR-04	5	15	20	16	24	9	11	50	25	85
2008	CR-05	5	13	24	29	19	5	5	53	21	351

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	14	18	27	19	11	4	8	34	36	377
2017	CR-03	7	22	14	14	22	0	21	45	37	14
2017	CR-04	12	9	28	15	18	8	11	40	26	76
2017	CR-05	15	20	27	21	8	3	6	32	38	283
2014	CR	16	29	26	13	7	3	6	22	50	406
2014	CR-03	0	33	13	33	7	7	7	46	38	15
2014	CR-04	12	24	23	12	12	6	12	28	44	87
2014	CR-05	18	31	27	13	6	2	4	20	52	299
2011	CR	11	19	28	18	12	4	7	35	34	538
2011	CR-04	7	14	22	22	14	9	13	46	27	125
2011	CR-05	13	21	30	18	12	2	5	31	36	390
2008	CR	12	21	31	17	9	3	6	29	37	463
2008	CR-03	6	28	33	22	6	6	0	29	35	18
2008	CR-04	13	15	28	18	12	8	6	34	33	85
2008	CR-05	13	22	32	17	8	1	7	28	38	352

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	6	13	28	28	18	2	6	49	21	377
2017	CR-03	0	14	28	14	28	0	14	50	17	14
2017	CR-04	3	8	20	31	25	4	9	65	12	75
2017	CR-05	7	14	30	28	15	1	4	45	23	284
2014	CR	4	16	33	28	13	2	5	43	21	399
2014	CR-03	0	7	20	33	20	7	13	67	8	15
2014	CR-04	7	12	23	24	17	7	9	49	23	87
2014	CR-05	4	17	37	29	11	0	2	41	21	292
2011	CR	3	13	30	28	20	2	4	51	17	535
2011	CR-04	2	9	17	34	26	4	9	68	13	125
2011	CR-05	3	13	35	27	18	1	3	46	17	388
2008	CR	3	12	37	28	15	1	4	45	16	458
2008	CR-03	0	11	44	28	11	6	0	41	12	18
2008	CR-04	0	14	27	27	20	1	11	53	16	85
2008	CR-05	4	12	39	28	14	1	3	44	16	347

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	13	20	23	20	16	2	6	39	36	377
2017	CR-03	14	7	28	14	21	0	14	41	25	14
2017	CR-04	8	14	17	21	26	1	13	55	26	77
2017	CR-05	14	23	25	20	13	2	4	35	39	282
2014	CR	18	25	30	13	8	2	4	22	45	405
2014	CR-03	7	13	33	20	13	7	7	38	23	15
2014	CR-04	18	25	20	11	13	5	8	28	50	87
2014	CR-05	18	25	33	13	7	1	3	21	45	298
2011	CR	8	14	28	24	18	3	6	46	24	539
2011	CR-04	9	12	21	23	19	7	9	50	25	125
2011	CR-05	8	15	30	23	18	2	5	44	24	391
2008	CR	7	13	31	25	15	2	7	45	22	459
2008	CR-03	11	11	22	39	11	0	6	53	24	18
2008	CR-04	4	11	28	26	18	4	11	51	16	85
2008	CR-05	7	14	32	25	15	2	6	43	22	348

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	11	19	24	21	13	3	8	39	33	377
2017	CR-03	0	36	29	7	21	0	7	30	38	14
2017	CR-04	12	15	21	18	16	4	15	42	32	76
2017	CR-05	11	19	25	23	12	4	7	38	34	283
2014	CR	9	18	26	23	12	5	7	40	31	405
2014	CR-03	0	13	27	20	20	13	7	50	17	15
2014	CR-04	11	17	22	22	10	8	9	39	35	87
2014	CR-05	9	19	26	24	12	4	6	40	31	298
2011	CR	8	18	19	21	19	6	9	47	31	537
2011	CR-04	10	18	22	14	16	9	13	38	35	125
2011	CR-05	7	18	19	23	21	5	8	49	29	390
2008	CR	11	21	26	21	13	3	5	37	35	463
2008	CR-03	17	6	56	6	11	0	6	18	24	18
2008	CR-04	9	24	16	21	16	4	9	43	38	85
2008	CR-05	11	22	26	21	13	3	4	36	35	352

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	12	20	29	16	13	4	7	32	36	377
2017	CR-03	14	14	26	26	7	7	7	38	31	15
2017	CR-04	8	18	28	15	18	3	11	38	30	76
2017	CR-05	13	21	29	16	11	4	5	30	38	282
2014	CR	14	24	32	14	6	5	5	23	42	405
2014	CR-03	0	27	13	20	20	13	7	50	33	15
2014	CR-04	15	15	31	12	13	6	9	29	35	87
2014	CR-05	15	26	33	14	4	5	4	20	44	298

Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	73	13	7	2	2	0	4	90	3	382
2017	CR-03	63	31	6	0	0	0	0	94	0	16
2017	CR-04	73	13	7	3	1	0	4	89	4	77
2017	CR-05	74	12	7	2	2	0	4	90	3	285
2014	CR	73	15	5	1	2	0	4	91	4	406
2014	CR-03	67	27	7	0	0	0	0	93	0	15
2014	CR-04	75	9	8	1	2	0	4	88	4	86
2014	CR-05	73	15	4	2	2	0	5	92	4	300
2011	CR	75	13	3	3	1	0	4	92	5	539
2011	CR-04	74	10	6	3	2	1	4	88	6	125
2011	CR-05	75	14	3	4	1	0	4	93	5	391
2008	CR	72	12	5	3	2	0	6	89	6	465
2008	CR-03	94	0	6	0	0	0	0	94	0	17
2008	CR-04	63	23	2	5	2	0	5	90	7	86
2008	CR-05	73	9	5	3	2	1	7	89	5	354

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	21	25	19	15	13	4	2	49	30	380
2017	CR-03	13	38	12	25	6	0	6	54	33	16
2017	CR-04	30	25	17	8	16	3	3	57	25	77
2017	CR-05	19	24	20	17	13	5	2	47	32	283
2014	CR	22	28	19	12	12	4	4	54	26	408
2014	CR-03	44	25	13	0	13	6	0	73	13	16
2014	CR-04	24	30	20	7	15	2	2	56	23	87
2014	CR-05	20	28	19	14	11	4	4	52	28	300

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	35	29	10	14	10	1	0	65	24	382
2017	CR-03	44	31	0	19	6	0	0	75	25	16
2017	CR-04	45	27	9	10	7	1	0	74	17	77
2017	CR-05	31	30	12	15	11	1	0	62	26	285
2014	CR	31	31	14	15	9	0	0	62	24	407
2014	CR-03	40	33	7	13	7	0	0	73	20	15
2014	CR-04	36	29	9	16	8	0	2	66	25	87
2014	CR-05	29	31	16	15	9	0	0	60	24	300

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	25	32	15	17	8	2	0	59	25	382
2017	CR-03	38	18	0	31	6	6	0	60	40	16
2017	CR-04	30	35	12	16	5	3	0	67	21	77
2017	CR-05	23	33	18	16	8	1	0	57	25	285
2014	CR	22	42	15	15	4	1	0	65	20	407
2014	CR-03	25	63	6	6	0	0	0	88	6	16
2014	CR-04	25	38	17	10	7	1	1	64	18	87
2014	CR-05	21	43	14	17	4	1	0	64	21	299
2011	CR	27	41	11	13	5	2	0	70	18	536
2011	CR-04	24	35	15	11	7	7	1	64	19	123
2011	CR-05	29	42	10	14	4	1	0	72	18	390
2008	CR	25	35	14	14	8	3	1	63	23	466
2008	CR-03	28	33	17	17	6	0	0	61	22	18
2008	CR-04	21	37	12	12	10	6	2	63	24	86
2008	CR-05	27	35	14	15	7	2	0	63	23	354

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	21	23	16	15	13	11	1	50	32	382
2017	CR-03	25	31	13	6	19	6	0	59	27	16
2017	CR-04	31	20	17	14	8	9	1	57	25	77
2017	CR-05	19	23	16	16	14	12	1	48	34	285
2014	CR	20	26	17	15	9	12	1	53	28	408
2014	CR-03	25	50	13	13	0	0	0	75	13	16
2014	CR-04	21	16	24	15	9	13	2	43	29	87
2014	CR-05	19	28	14	15	9	12	1	55	28	300
2011	CR	27	27	15	11	11	10	0	60	24	535
2011	CR-04	26	25	16	9	11	12	0	59	23	122
2011	CR-05	26	28	14	12	10	9	1	60	24	390
2008	CR	24	25	14	12	15	9	1	55	30	464
2008	CR-03	17	33	17	11	11	6	6	56	25	18
2008	CR-04	27	23	13	13	15	8	1	55	31	86
2008	CR-05	25	25	14	12	14	9	1	56	29	352

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	10	18	17	21	16	17	2	34	45	382
2017	CR-03	6	44	13	12	13	6	6	57	28	16
2017	CR-04	9	23	14	23	10	17	3	40	42	77
2017	CR-05	10	15	18	21	17	17	1	31	47	285
2014	CR	10	17	19	19	15	17	2	34	42	407
2014	CR-03	25	38	13	6	13	6	0	67	20	16
2014	CR-04	17	17	19	14	15	16	2	42	35	87
2014	CR-05	7	16	19	22	15	18	2	30	46	299

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	36	38	10	10	5	1	75	15	381
2017	CR-03	43	31	6	13	0	6	80	14	16
2017	CR-04	42	36	10	7	4	1	79	11	77
2017	CR-05	34	39	10	11	5	0	74	16	284
2014	CR	34	39	13	9	4	0	73	14	408
2014	CR-03	38	44	13	6	0	0	81	6	16
2014	CR-04	41	28	18	7	5	1	70	12	87
2014	CR-05	31	42	12	11	4	0	73	15	300

Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	39	36	12	7	6	1	1	75	13	380
2017	CR-03	46	20	7	20	7	0	0	66	27	15
2017	CR-04	43	30	12	7	5	3	1	76	12	77
2017	CR-05	37	38	12	7	6	0	1	76	12	284
2014	CR	38	36	12	7	5	0	1	75	13	408
2014	CR-03	50	25	13	6	6	0	0	75	13	16
2014	CR-04	37	35	14	9	3	1	1	73	13	87
2014	CR-05	38	37	12	7	6	0	1	76	12	300
2011	CR	40	35	10	8	7	0	1	75	15	539
2011	CR-04	37	28	15	9	10	1	1	66	19	125
2011	CR-05	40	38	8	7	5	0	1	79	13	391
2008	CR	35	35	13	11	5	0	0	71	16	465
2008	CR-03	56	28	11	0	6	0	0	83	6	18
2008	CR-04	41	29	15	10	3	0	1	71	14	86
2008	CR-05	33	37	13	11	6	0	0	70	17	353

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	45	29	10	7	5	2	1	77	12	382
2017	CR-03	50	25	0	13	6	0	6	80	20	16
2017	CR-04	51	26	10	1	7	4	1	81	8	77
2017	CR-05	43	30	11	8	5	2	1	75	13	285
2014	CR	40	30	13	9	6	2	1	72	15	406
2014	CR-03	53	20	20	7	0	0	0	73	7	15
2014	CR-04	45	31	7	7	7	2	1	78	14	87
2014	CR-05	38	30	14	9	5	2	1	70	15	299
2011	CR	40	31	12	7	6	3	1	74	13	537
2011	CR-04	38	24	15	10	6	6	1	66	17	124
2011	CR-05	41	34	11	5	6	3	1	77	11	390
2008	CR	40	30	13	9	3	4	1	74	13	465
2008	CR-03	56	6	22	11	6	0	0	61	17	18
2008	CR-04	45	28	10	9	3	2	1	76	13	86
2008	CR-05	39	31	13	8	3	5	1	74	12	353

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	43	29	11	9	6	1	1	74	15	381
2017	CR-03	53	20	7	14	7	0	0	73	20	15
2017	CR-04	48	25	10	9	4	3	1	76	14	77
2017	CR-05	41	31	12	8	6	1	1	73	15	285
2014	CR	38	32	16	9	4	0	1	70	13	407
2014	CR-03	40	33	20	7	0	0	0	73	7	15
2014	CR-04	42	31	14	7	5	0	1	74	12	87
2014	CR-05	36	31	17	9	5	0	1	69	14	300
2011	CR	41	30	12	9	7	1	1	72	16	538
2011	CR-04	38	22	16	13	9	1	1	62	22	125
2011	CR-05	40	33	11	8	6	1	1	75	14	390
2008	CR	35	30	13	13	6	2	1	67	20	466
2008	CR-03	50	33	0	6	6	6	0	88	12	18
2008	CR-04	34	29	16	9	8	2	1	65	18	86
2008	CR-05	36	29	13	14	6	1	1	67	20	354

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	79	13	3	1	1	0	3	95	2	380
2017	CR-03	60	40	0	0	0	0	0	100	0	15
2017	CR-04	79	14	1	1	1	0	3	96	3	77
2017	CR-05	80	11	3	1	2	0	3	94	2	284
2014	CR	80	11	2	2	0	0	4	95	2	407
2014	CR-03	80	13	7	0	0	0	0	93	0	15
2014	CR-04	81	10	1	3	0	0	3	95	4	87
2014	CR-05	79	11	2	1	1	0	5	95	2	300
2011	CR	80	11	4	1	1	0	3	93	2	538
2011	CR-04	77	10	6	3	1	1	2	89	4	125
2011	CR-05	81	11	4	1	1	0	3	95	1	390
2008	CR	79	8	3	3	1	0	6	93	4	465
2008	CR-03	83	11	0	0	0	0	6	100	0	18
2008	CR-04	72	15	2	3	2	0	5	91	6	86
2008	CR-05	80	7	3	3	1	0	7	93	3	353

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	55	22	7	5	4	2	4	82	10	381
2017	CR-03	18	44	13	12	0	0	13	72	14	16
2017	CR-04	56	21	7	0	4	3	9	88	4	76
2017	CR-05	56	21	6	6	5	2	3	82	12	285
2014	CR	50	26	8	6	3	4	2	81	10	407
2014	CR-03	53	27	7	7	0	0	7	86	7	15
2014	CR-04	44	22	10	6	8	8	2	73	16	87
2014	CR-05	52	27	8	6	2	3	2	83	8	300
2011	CR	51	28	7	4	5	1	4	83	9	538
2011	CR-04	40	26	11	2	8	2	10	75	12	125
2011	CR-05	55	27	6	5	4	1	2	85	9	390

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	56	24	5	7	7	1	0	81	14	379
2017	CR-03	43	38	6	6	6	0	0	81	13	16
2017	CR-04	59	19	4	5	8	3	1	82	14	74
2017	CR-05	56	24	6	7	7	0	0	80	14	285

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	56	22	11	3	7	1	0	80	9	380
2017	CR-03	56	25	13	0	6	0	0	81	6	16
2017	CR-04	64	15	7	1	11	3	0	81	12	76
2017	CR-05	53	24	12	3	6	1	1	79	9	284

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	54	21	11	7	7	0	0	75	14	379
2017	CR-03	53	27	14	7	0	0	0	80	7	15
2017	CR-04	60	14	11	7	8	0	0	75	15	76
2017	CR-05	52	22	11	7	7	0	1	74	14	284
2014	CR	43	32	12	8	4	0	0	76	13	407
2014	CR-03	50	19	25	6	0	0	0	69	6	16
2014	CR-04	46	29	13	3	9	0	0	74	13	87
2014	CR-05	42	33	11	9	3	1	0	76	13	299

Top of Page

Senior Management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	41	25	14	7	6	8	0	72	13	380
2017	CR-03	26	40	7	0	14	14	0	77	16	15
2017	CR-04	47	25	13	5	3	8	0	77	8	77
2017	CR-05	39	25	14	7	6	7	0	70	15	284
2014	CR	30	33	19	8	3	7	0	68	11	407
2014	CR-03	27	33	27	0	0	7	7	69	0	15
2014	CR-04	27	28	15	10	3	15	1	66	16	87
2014	CR-05	30	35	19	7	3	5	0	69	11	300
2011	CR	34	29	16	7	5	8	1	69	13	539
2011	CR-04	31	27	16	10	5	10	0	65	17	124
2011	CR-05	35	31	16	6	4	7	1	72	11	392

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	37	24	14	13	8	3	0	63	22	382
2017	CR-03	43	31	6	0	13	6	0	80	14	16
2017	CR-04	41	20	23	5	5	5	0	64	11	77
2017	CR-05	35	25	12	16	9	2	0	62	26	285
2014	CR	25	36	19	10	6	4	0	64	17	408
2014	CR-03	38	31	0	13	6	6	6	79	21	16
2014	CR-04	25	30	19	5	11	8	1	61	18	87
2014	CR-05	24	37	20	12	5	2	0	63	17	300
2011	CR	32	30	17	9	7	3	0	65	17	538
2011	CR-04	34	25	18	10	7	4	1	62	18	125
2011	CR-05	32	31	17	9	7	3	0	66	16	391
2008	CR	29	30	19	9	9	3	0	62	18	465
2008	CR-03	39	22	11	17	6	6	0	65	24	18
2008	CR-04	28	30	21	7	9	5	0	61	17	86
2008	CR-05	30	30	20	8	9	3	0	62	18	353

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	28	24	19	13	9	7	0	56	24	381
2017	CR-03	43	19	19	0	13	6	0	66	14	16
2017	CR-04	35	22	20	9	7	8	0	62	17	77
2017	CR-05	25	24	19	15	10	7	0	53	27	284
2014	CR	19	32	20	14	7	7	1	55	23	407
2014	CR-03	38	25	6	6	13	6	6	71	21	16
2014	CR-04	21	27	11	18	9	12	2	55	31	86
2014	CR-05	17	34	23	14	6	6	0	54	21	300
2011	CR	23	33	16	9	8	12	0	63	19	538
2011	CR-04	25	27	15	6	6	19	1	65	16	125
2011	CR-05	22	34	16	10	8	9	0	62	20	390
2008	CR	20	26	20	14	7	12	0	53	25	464
2008	CR-03	22	22	22	11	6	17	0	53	20	18
2008	CR-04	20	25	22	16	6	11	0	50	25	85
2008	CR-05	21	27	19	13	7	12	1	55	24	353

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	31	24	17	8	13	7	0	59	23	380
2017	CR-03	37	38	13	0	13	0	0	75	13	16
2017	CR-04	36	16	23	8	8	9	0	57	18	75
2017	CR-05	29	26	16	8	15	6	0	59	25	285
2014	CR	19	26	16	19	10	10	0	51	32	406
2014	CR-03	38	19	19	0	13	6	6	64	14	16
2014	CR-04	21	22	11	21	8	16	1	51	35	87
2014	CR-05	18	28	17	19	10	9	0	50	32	298
2011	CR	26	33	13	8	9	11	0	66	19	537
2011	CR-04	28	27	13	8	10	14	0	64	21	124
2011	CR-05	26	34	14	8	8	11	0	67	17	390
2008	CR	23	27	18	11	9	12	0	57	23	465
2008	CR-03	33	22	11	11	0	22	0	71	14	18
2008	CR-04	21	29	15	13	9	13	0	57	25	86
2008	CR-05	23	28	18	11	9	11	1	57	22	353

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	27	25	16	15	12	4	0	55	28	378
2017	CR-03	33	34	14	7	14	0	0	66	20	15
2017	CR-04	35	21	23	9	8	4	0	58	18	77
2017	CR-05	25	26	15	17	13	4	0	53	31	282
2014	CR	18	33	20	15	10	4	1	54	26	407
2014	CR-03	33	7	33	7	13	0	7	43	21	15
2014	CR-04	26	24	13	16	10	10	1	56	29	87
2014	CR-05	14	37	21	15	9	3	0	53	26	300
2011	CR	24	37	16	10	6	6	0	65	18	539
2011	CR-04	26	30	15	12	4	13	0	64	18	125
2011	CR-05	22	41	15	10	7	4	0	66	18	391
2008	CR	22	38	14	13	9	3	0	62	23	464
2008	CR-03	33	22	22	0	6	11	6	67	7	18
2008	CR-04	20	37	19	14	5	6	0	60	20	86
2008	CR-05	22	39	13	14	10	3	0	63	24	352

Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	31	39	15	8	4	3	0	72	13	379
2017	CR-03	37	44	0	13	6	0	0	81	19	16
2017	CR-04	35	40	14	5	1	4	0	78	7	77
2017	CR-05	29	39	16	9	4	2	0	70	14	282
2014	CR	21	46	19	7	4	3	0	69	11	408
2014	CR-03	31	38	25	6	0	0	0	69	6	16
2014	CR-04	22	41	19	9	3	5	0	66	13	87
2014	CR-05	20	47	18	7	4	3	0	70	11	300
2011	CR	33	42	15	4	2	3	1	78	7	538
2011	CR-04	34	36	16	4	2	6	1	76	7	125
2011	CR-05	32	43	15	4	3	2	1	78	7	390

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	37	40	12	3	1	6	1	82	5	379
2017	CR-03	33	61	0	0	7	0	0	93	7	15
2017	CR-04	45	29	13	1	1	9	1	83	3	77
2017	CR-05	35	42	13	4	1	5	1	81	5	283
2014	CR	38	35	15	4	1	7	1	79	5	408
2014	CR-03	38	44	19	0	0	0	0	81	0	16
2014	CR-04	40	29	15	5	2	8	1	76	8	87
2014	CR-05	37	36	14	4	1	8	1	80	5	300
2011	CR	40	36	12	3	2	6	1	82	5	537
2011	CR-04	40	32	10	2	4	10	2	82	7	125
2011	CR-05	41	37	13	3	1	4	1	82	4	389

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	34	33	13	8	6	5	1	71	15	380
2017	CR-03	43	38	13	0	6	0	0	81	6	16
2017	CR-04	44	21	14	9	4	8	0	71	14	77
2017	CR-05	30	36	12	8	7	4	2	71	16	283
2014	CR	31	36	13	9	5	5	1	71	15	407
2014	CR-03	13	47	20	13	7	0	0	60	20	15
2014	CR-04	28	33	20	10	3	5	1	65	14	87
2014	CR-05	33	37	10	9	5	5	1	74	15	300
2011	CR	33	33	10	10	6	7	1	72	17	539
2011	CR-04	32	32	12	9	7	7	0	70	17	124
2011	CR-05	33	34	9	10	5	8	1	73	17	392
2008	CR	27	32	14	12	8	5	2	64	21	466
2008	CR-03	22	44	11	22	0	0	0	67	22	18
2008	CR-04	33	29	9	13	12	2	2	65	26	86
2008	CR-05	27	32	15	11	7	6	2	64	20	354

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	23	29	21	10	7	7	2	58	19	380
2017	CR-03	25	37	25	0	13	0	0	62	13	16
2017	CR-04	22	23	22	10	9	9	4	52	22	77
2017	CR-05	23	30	21	11	6	7	2	59	19	283
2014	CR	17	34	21	10	6	10	2	59	17	407
2014	CR-03	7	40	27	13	7	7	0	50	21	15
2014	CR-04	18	24	29	9	8	8	3	48	19	87
2014	CR-05	18	37	19	10	5	10	1	62	17	300
2011	CR	18	29	19	11	9	13	2	54	23	537
2011	CR-04	21	26	15	11	14	11	2	54	29	123
2011	CR-05	17	30	20	10	7	14	2	55	21	391

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	21	17	16	14	16	11	5	45	36	378
2017	CR-03	20	20	26	0	20	14	0	46	23	15
2017	CR-04	26	12	20	12	10	16	5	48	28	77
2017	CR-05	20	18	15	16	17	9	5	44	38	282
2014	CR	14	19	23	13	17	12	3	38	35	407
2014	CR-03	13	33	7	27	7	0	13	54	38	15
2014	CR-04	17	11	16	17	21	14	3	35	46	87
2014	CR-05	13	20	26	12	16	12	3	38	32	300
2011	CR	16	21	16	14	14	15	4	45	35	540
2011	CR-04	19	21	18	14	15	12	1	46	33	125
2011	CR-05	14	22	15	15	13	17	5	45	35	392

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	63	19	7	2	1	1	7	90	3	381
2017	CR-03	39	54	0	0	0	0	7	100	0	15
2017	CR-04	62	14	8	3	3	3	8	85	6	77
2017	CR-05	65	18	7	1	1	1	6	90	3	285
2014	CR	60	21	7	1	2	2	6	88	4	406
2014	CR-03	60	20	7	0	0	0	13	92	0	15
2014	CR-04	57	21	6	2	2	5	7	88	5	86
2014	CR-05	61	20	8	1	2	2	6	88	4	300

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	72	19	4	1	0	1	3	94	2	382
2017	CR-03	62	38	0	0	0	0	0	100	0	16
2017	CR-04	75	13	4	1	2	1	3	92	4	77
2017	CR-05	71	20	4	1	0	0	3	94	1	285
2014	CR	67	21	2	2	1	1	5	94	4	408
2014	CR-03	63	6	6	13	0	0	13	79	14	16
2014	CR-04	70	13	1	2	2	3	8	93	5	87
2014	CR-05	67	23	3	1	1	1	3	94	3	300
2011	CR	73	17	5	1	0	1	2	94	1	539
2011	CR-04	68	16	10	2	1	2	2	88	3	125
2011	CR-05	75	18	4	1	0	1	2	96	1	391
2008	CR	68	19	5	1	1	2	3	92	3	463
2008	CR-03	56	28	0	6	0	6	6	94	6	18
2008	CR-04	67	20	7	0	2	2	1	90	2	86
2008	CR-05	70	17	5	1	1	1	4	92	3	351

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	29	33	12	13	9	3	0	64	23	381
2017	CR-03	37	25	13	6	13	0	6	66	20	16
2017	CR-04	36	29	14	9	9	3	0	67	19	77
2017	CR-05	27	34	12	15	9	3	0	63	25	284
2014	CR	22	33	17	12	10	3	1	58	24	407
2014	CR-03	31	31	31	0	6	0	0	63	6	16
2014	CR-04	25	21	17	8	19	5	5	51	30	87
2014	CR-05	21	37	17	14	8	3	1	60	23	299
2011	CR	36	33	11	9	8	2	0	71	18	540
2011	CR-04	32	26	17	11	10	2	2	61	22	125
2011	CR-05	38	35	9	9	7	2	0	74	17	392
2008	CR	26	32	17	13	9	2	0	60	22	465
2008	CR-03	28	22	28	11	11	0	0	50	22	18
2008	CR-04	31	31	10	13	9	3	1	66	23	86
2008	CR-05	25	33	18	12	9	2	0	60	22	353

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	20	22	12	19	22	2	3	44	43	382
2017	CR-03	31	31	13	6	19	0	0	62	25	16
2017	CR-04	21	27	16	13	18	1	4	51	33	77
2017	CR-05	19	20	11	22	23	3	2	42	47	285
2014	CR	11	17	15	21	27	4	5	31	52	407
2014	CR-03	19	6	19	25	6	6	19	33	42	16
2014	CR-04	15	18	14	17	30	1	5	35	51	87
2014	CR-05	9	18	16	21	27	5	4	30	53	299
2011	CR	16	24	14	18	23	3	2	42	43	539
2011	CR-04	15	18	17	14	30	4	2	36	47	125
2011	CR-05	15	26	14	19	22	2	2	42	43	392
2008	CR	13	28	15	19	21	3	2	42	42	463
2008	CR-03	17	33	17	11	22	0	0	50	33	18
2008	CR-04	15	28	15	19	19	2	2	45	39	86
2008	CR-05	12	28	15	19	21	3	2	42	42	351

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	22	27	21	11	9	9	2	55	22	380
2017	CR-03	39	34	7	14	7	0	0	73	20	15
2017	CR-04	30	25	16	7	9	11	3	64	18	76
2017	CR-05	18	27	24	11	9	9	2	51	23	285

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	45	28	17	5	3	3	0	75	8	380
2017	CR-03	47	20	20	7	7	0	0	67	14	15
2017	CR-04	53	23	13	3	4	3	1	80	7	77
2017	CR-05	42	30	18	5	2	3	0	74	8	284
2014	CR	43	35	15	3	2	2	0	80	5	408
2014	CR-03	44	38	6	13	0	0	0	81	13	16
2014	CR-04	42	29	19	5	1	5	0	74	6	87
2014	CR-05	43	37	14	2	2	2	0	82	4	300

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	44	29	14	6	4	2	0	76	10	378
2017	CR-03	33	34	26	0	7	0	0	67	7	15
2017	CR-04	54	30	8	1	5	1	0	85	7	76
2017	CR-05	42	29	15	8	4	2	0	73	12	283
2014	CR	43	35	16	3	2	1	0	79	5	408
2014	CR-03	69	13	19	0	0	0	0	81	0	16
2014	CR-04	44	28	19	5	2	2	0	74	7	87
2014	CR-05	42	37	15	3	2	0	0	80	5	300
2011	CR	40	34	13	4	5	4	1	77	9	538
2011	CR-04	37	33	14	6	6	5	0	73	12	125
2011	CR-05	42	34	13	4	4	3	1	79	8	390

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	50	28	10	7	4	0	79	11	379
2017	CR-03	62	25	0	6	6	0	87	13	16
2017	CR-04	57	27	6	4	5	0	85	9	77
2017	CR-05	47	29	12	8	4	0	77	11	282
2014	CR	47	36	11	3	2	0	83	5	408
2014	CR-03	56	19	19	6	0	0	75	6	16
2014	CR-04	42	36	12	5	3	1	79	8	87
2014	CR-05	47	37	11	3	2	0	85	4	300
2011	CR	48	34	8	5	5	0	83	9	535
2011	CR-04	47	33	9	4	7	0	80	11	122
2011	CR-05	50	34	7	5	4	0	84	8	390
2008	CR	42	38	11	5	4	1	80	9	464
2008	CR-03	33	39	17	6	6	0	72	11	18
2008	CR-04	42	38	6	3	8	2	82	12	86
2008	CR-05	43	37	12	5	3	0	80	8	352

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	40	29	15	10	6	0	0	69	16	379
2017	CR-03	50	25	6	6	13	0	0	75	19	16
2017	CR-04	46	26	18	4	5	0	0	72	9	76
2017	CR-05	37	30	14	11	6	0	1	68	18	283
2014	CR	31	37	19	8	5	1	0	68	13	408
2014	CR-03	31	50	13	0	6	0	0	81	6	16
2014	CR-04	34	27	25	3	9	1	0	62	13	87
2014	CR-05	30	38	18	10	3	1	0	69	13	300
2011	CR	40	33	13	7	6	1	0	74	13	536
2011	CR-04	38	32	14	7	8	1	0	71	15	124
2011	CR-05	41	34	13	6	5	1	0	76	11	389

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	39	30	15	10	5	0	70	15	381
2017	CR-03	50	25	13	6	6	0	75	13	16
2017	CR-04	44	27	18	4	7	0	71	10	77
2017	CR-05	37	32	15	12	4	0	69	16	284
2014	CR	32	36	18	10	4	1	68	14	408
2014	CR-03	44	38	13	6	0	0	81	6	16
2014	CR-04	35	29	24	5	8	0	63	13	87
2014	CR-05	31	37	17	11	3	1	69	14	300
2011	CR	40	35	13	7	5	1	75	12	536
2011	CR-04	40	29	15	8	7	1	69	15	124
2011	CR-05	40	37	13	6	4	1	76	10	389
2008	CR	37	36	14	9	3	0	73	13	465
2008	CR-03	28	44	11	11	6	0	72	17	18
2008	CR-04	38	34	15	7	6	0	72	13	86
2008	CR-05	38	37	13	10	3	0	74	13	353

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	32	21	16	12	10	8	0	58	25	379
2017	CR-03	37	12	25	0	13	13	0	57	14	16
2017	CR-04	33	16	18	13	11	9	0	54	26	76
2017	CR-05	30	24	15	13	10	7	1	59	25	283
2014	CR	25	26	19	14	10	6	0	55	25	408
2014	CR-03	25	50	0	19	0	6	0	80	20	16
2014	CR-04	28	23	20	14	10	6	0	54	25	87
2014	CR-05	24	26	19	14	10	6	0	54	26	300
2011	CR	34	19	19	10	12	6	0	56	23	537
2011	CR-04	32	14	18	10	18	8	1	51	30	125
2011	CR-05	34	20	20	11	10	6	0	57	22	389
2008	CR	29	26	14	14	12	5	0	58	27	464
2008	CR-03	28	22	11	17	17	0	6	53	35	18
2008	CR-04	30	21	14	17	14	3	0	53	33	86
2008	CR-05	29	28	14	13	11	6	0	60	25	352

Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	CR	23	35	42	382
2017	CR-03	31	56	13	16
2017	CR-04	28	29	43	77
2017	CR-05	20	36	43	285
2014	CR	21	42	37	408
2014	CR-03	38	31	31	16
2014	CR-04	28	33	39	87
2014	CR-05	19	45	36	300
2011	CR	27	37	36	540
2011	CR-04	39	26	34	125
2011	CR-05	22	41	36	392

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	CR	12	26	39	6	9	8	88
2017	CR-04	0	32	46	9	5	9	22
2017	CR-05	17	26	37	3	9	9	58
2014	CR	11	22	44	10	9999	12	88
2014	CR-04	4	17	50	17	9999	13	24
2014	CR-05	14	23	45	7	9999	10	57
2011	CR	8	26	46	6	9999	15	144
2011	CR-04	6	20	53	4	9999	16	49
2011	CR-05	6	30	44	7	9999	14	88

Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CR	23	77	382
2017	CR-04	26	74	77
2017	CR-05	22	78	285
2014	CR	20	80	405
2014	CR-04	26	74	86
2014	CR-05	18	82	298

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	CR	59	87
2017	CR-04	55	20
2017	CR-05	61	64
2014	CR	64	78
2014	CR-04	67	22
2014	CR-05	62	53

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	CR	59	87
2017	CR-04	60	20
2017	CR-05	60	64
2014	CR	49	78
2014	CR-04	47	22
2014	CR-05	48	53

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	CR-04	0	20
2014	CR-04	0	22

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	CR	87
2017	CR-04	20
2017	CR-05	64
2014	CR	78
2014	CR-04	22
2014	CR-05	53

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	CR-05	0	64

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	CR-04	0	20

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	CR-04	0	20

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	CR	39	87
2017	CR-04	35	20
2017	CR-05	40	64
2014	CR	44	77
2014	CR-04	57	21
2014	CR-05	39	53

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	CR	46	87
2017	CR-04	50	20
2017	CR-05	44	64
2014	CR	38	77
2014	CR-04	33	21
2014	CR-05	40	53

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	CR	45	87
2017	CR-04	55	20
2017	CR-05	41	64
2014	CR	39	77
2014	CR-04	38	21
2014	CR-05	38	53

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	CR	40	87
2017	CR-04	45	20
2017	CR-05	38	64
2014	CR	41	77
2014	CR-04	38	21
2014	CR-05	40	53

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	CR	14	87
2017	CR-05	15	64
2014	CR	23	77
2014	CR-04	33	21
2014	CR-05	19	53

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	CR	59	87
2017	CR-04	50	20
2017	CR-05	61	64
2014	CR	54	77
2014	CR-04	42	21
2014	CR-05	58	53

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	CR	31	87
2017	CR-04	40	20
2017	CR-05	27	64
2014	CR	40	77
2014	CR-04	43	21
2014	CR-05	36	53

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	CR-04	20
2014	CR	77
2014	CR-04	21
2014	CR-05	53

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	CR	9	87
2014	CR	7	77

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	CR	6	87

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	CR	51	87
2017	CR-04	50	20
2017	CR-05	52	64
2014	CR	48	77
2014	CR-04	52	21
2014	CR-05	43	53

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	CR	35	87
2017	CR-04	40	20
2017	CR-05	35	64
2014	CR	39	77
2014	CR-04	57	21
2014	CR-05	32	53

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	CR	22	87
2017	CR-04	35	20
2017	CR-05	17	64
2014	CR	13	77
2014	CR-05	13	53

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	CR	65	87
2017	CR-04	65	20
2017	CR-05	67	64
2014	CR	69	79
2014	CR-04	56	23
2014	CR-05	76	53

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	CR	31	87
2017	CR-05	35	64
2014	CR	33	79
2014	CR-04	21	23
2014	CR-05	37	53

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	CR	11	87
2017	CR-05	10	64
2014	CR	9	79
2014	CR-05	10	53

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	CR	26	87
2017	CR-04	30	20
2017	CR-05	26	64
2014	CR	19	79
2014	CR-04	31	23
2014	CR-05	15	53

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	CR	12	87
2017	CR-05	10	64
2014	CR	9	79
2014	CR-04	0	23
2014	CR-05	13	53

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	CR	14	87
2017	CR-05	16	64
2014	CR	11	79
2014	CR-05	9	53

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	CR	12	87
2017	CR-05	14	64
2014	CR	10	79
2014	CR-05	11	53

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	CR	21	87
2017	CR-05	20	64
2014	CR	15	79
2014	CR-05	13	53

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	CR	20	83
2017	CR-05	22	63
2014	CR	18	74
2014	CR-05	20	51

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	CR	11	83
2017	CR-05	8	63
2014	CR	23	74
2014	CR-05	25	51

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	CR	12	83
2017	CR-05	11	63
2014	CR	15	74
2014	CR-05	15	51

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	CR	12	83
2017	CR-05	11	63
2014	CR	8	74

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	CR	14	83
2017	CR-05	16	63
2014	CR	26	74
2014	CR-05	32	51

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	CR	8	83
2017	CR-05	8	63

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	CR	14	83
2017	CR-05	10	63
2014	CR-04	0	20

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	CR	10	83
2017	CR-05	8	63
2014	CR	12	74
2014	CR-05	13	51

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	CR	12	83
2017	CR-05	11	63
2014	CR	10	74
2014	CR-05	12	51

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	CR	27	83
2017	CR-05	29	63
2014	CR	26	74
2014	CR-05	27	51

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	CR	14	83
2017	CR-05	13	63
2014	CR-04	0	20

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	CR	45	83
2017	CR-04	41	17
2017	CR-05	46	63
2014	CR	41	74
2014	CR-04	36	20
2014	CR-05	39	51

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	CR-04	17
2014	CR	74
2014	CR-04	20
2014	CR-05	51

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	CR	52	83
2017	CR-04	30	17
2017	CR-05	56	63
2014	CR	53	74
2014	CR-04	40	20
2014	CR-05	57	51

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	CR-04	0	17

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	CR	12	83
2017	CR-05	13	63
2014	CR	18	74
2014	CR-04	31	20
2014	CR-05	14	51

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CR	94	6	87
2017	CR-04	85	15	20
2017	CR-05	96	4	64

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	18	14	21	7	9	24	7	46	24	381
2017	CR-03	33	20	7	0	20	14	7	66	25	15
2017	CR-04	27	17	18	5	8	22	3	59	17	77
2017	CR-05	14	13	22	8	9	25	8	41	26	285
2014	CR	15	16	23	7	5	27	7	47	18	407
2014	CR-03	25	25	19	13	0	6	13	62	15	16
2014	CR-04	21	14	14	6	10	30	6	53	25	87
2014	CR-05	13	16	27	7	4	26	7	44	16	299

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	31	22	19	6	6	13	1	63	15	380
2017	CR-03	47	20	0	0	14	20	0	83	17	15
2017	CR-04	39	21	20	3	8	10	0	67	11	77
2017	CR-05	28	23	20	8	6	14	1	61	16	284
2014	CR	25	25	21	8	3	15	2	60	14	406
2014	CR-03	31	31	19	13	0	6	0	67	13	16
2014	CR-04	29	22	20	9	6	12	2	60	17	87
2014	CR-05	23	26	22	8	3	16	2	60	13	298
2011	CR	37	30	13	7	5	8	0	73	13	536
2011	CR-04	42	22	14	4	7	10	0	71	13	125
2011	CR-05	36	32	13	7	4	7	1	74	13	388

Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	23	49	8	8	3	3	4	79	12	381
2017	CR-03	51	31	12	0	0	0	6	88	0	16
2017	CR-04	25	43	5	10	4	9	4	78	16	77
2017	CR-05	22	52	9	8	4	2	4	78	12	284
2014	CR	18	51	13	9	3	2	4	73	13	408
2014	CR-03	19	50	6	13	0	0	13	79	14	16
2014	CR-04	15	44	22	7	2	2	7	66	10	87
2014	CR-05	19	53	11	10	3	2	2	75	13	300
2011	CR	19	51	12	10	3	2	3	74	14	536
2011	CR-04	20	44	13	10	4	3	6	70	16	124
2011	CR-05	18	54	12	10	3	2	2	75	14	389
2008	CR	17	49	15	9	6	3	1	68	16	466
2008	CR-03	11	44	28	6	0	11	0	63	6	18
2008	CR-04	19	42	15	10	10	2	1	63	22	86
2008	CR-05	16	50	15	8	6	3	1	70	15	354

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	13	22	21	9	6	22	7	49	21	381
2017	CR-03	20	20	33	14	7	0	7	43	22	15
2017	CR-04	22	17	18	7	5	25	7	57	17	77
2017	CR-05	10	23	22	9	6	23	7	47	22	285
2014	CR	9	19	27	9	3	22	9	42	19	405
2014	CR-03	19	25	25	6	0	0	25	58	8	16
2014	CR-04	16	20	20	8	3	24	9	53	17	87
2014	CR-05	7	19	30	10	4	23	8	38	19	297
2011	CR	9	23	22	7	5	26	8	49	17	537
2011	CR-04	10	18	18	8	7	27	11	45	25	125
2011	CR-05	10	25	24	7	3	26	6	50	15	389

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	41	30	12	2	2	10	3	81	5	382
2017	CR-03	37	31	19	6	0	6	0	73	7	16
2017	CR-04	52	14	10	1	5	16	1	80	8	77
2017	CR-05	38	34	12	2	2	9	4	82	5	285
2014	CR	29	34	18	5	1	11	3	73	7	408
2014	CR-03	31	25	19	13	0	0	13	64	14	16
2014	CR-04	35	26	16	6	1	9	6	73	8	87
2014	CR-05	27	36	18	4	1	12	2	73	5	300
2011	CR	37	31	10	4	3	13	3	80	8	538
2011	CR-04	35	26	10	7	2	14	5	76	12	125
2011	CR-05	38	33	10	2	3	12	2	82	6	390
2008	CR	29	34	14	3	2	15	2	76	6	466
2008	CR-03	28	39	17	6	0	11	0	75	6	18
2008	CR-04	29	34	14	6	5	12	1	72	12	86
2008	CR-05	30	33	14	2	2	16	2	78	5	354

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	35	24	16	4	3	15	3	73	8	381
2017	CR-03	37	37	6	6	6	6	0	80	14	16
2017	CR-04	46	17	12	0	4	21	1	80	5	77
2017	CR-05	32	26	18	5	2	14	4	70	8	284
2014	CR	25	32	20	3	2	15	3	69	7	408
2014	CR-03	31	25	19	0	6	6	13	69	8	16
2014	CR-04	25	28	16	6	2	18	5	68	11	87
2014	CR-05	25	33	22	3	2	15	2	69	5	300
2011	CR	33	33	10	3	3	15	2	80	7	535
2011	CR-04	31	27	12	3	3	19	4	76	8	124
2011	CR-05	34	35	10	2	3	14	2	82	6	388
2008	CR	27	32	17	5	4	12	2	69	11	463
2008	CR-03	28	28	22	6	0	17	0	67	7	18
2008	CR-04	28	38	14	5	6	8	1	73	12	86
2008	CR-05	28	30	17	5	4	13	2	68	11	351

Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CR	9	91	380
2017	CR-04	7	93	76
2017	CR-05	9	91	284
2014	CR	7	93	406
2014	CR-03	0	100	16
2014	CR-04	14	86	87
2014	CR-05	5	95	298

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	CR	46	32
2017	CR-05	49	26
2014	CR	59	27
2014	CR-04	58	12
2014	CR-05	64	14

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	CR	88	32
2017	CR-05	89	26
2014	CR	67	27
2014	CR-04	51	12
2014	CR-05	78	14

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	Total responses
2017	CR-05	26
2014	CR	27
2014	CR-04	12
2014	CR-05	14

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	CR	32
2017	CR-05	26
2014	CR	27
2014	CR-04	12
2014	CR-05	14

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	Total responses
2017	CR	32
2017	CR-05	26
2014	CR-04	12

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	Total responses
2017	CR	32
2017	CR-05	26
2014	CR-05	14

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	CR	21	33
2014	CR	23	27

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	CR	18	33

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	CR	18	33
2014	CR	19	27

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	CR	0	33
2017	CR-05	0	26

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	CR	27	33
2017	CR-05	23	26
2014	CR	33	27
2014	CR-04	41	12

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	CR-05	0	26

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	CR	15	33
2017	CR-05	19	26
2014	CR	22	27
2014	CR-04	0	12
2014	CR-05	42	14

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	CR	0	33
2017	CR-05	0	26

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	CR	15	33

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	CR	33
2017	CR-05	26
2014	CR	27
2014	CR-04	12
2014	CR-05	14

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	CR	18	33
2017	CR-05	19	26
2014	CR	37	27
2014	CR-04	41	12

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	CR	33	33
2017	CR-05	34	26
2014	CR	26	27
2014	CR-04	0	12
2014	CR-05	51	14

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	CR	21	33
2017	CR-05	23	26
2014	CR-04	0	12

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	CR	37	33
2017	CR-05	39	26
2014	CR	26	27

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	CR	39	33
2017	CR-05	34	26
2014	CR	51	27
2014	CR-04	66	12
2014	CR-05	35	14

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	CR	0	31
2017	CR-05	0	25

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	CR	19	31
2017	CR-05	20	25
2014	CR	34	26
2014	CR-05	42	14

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	CR	32	31
2017	CR-05	32	25
2014	CR	42	26
2014	CR-05	64	14

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	CR-05	25
2014	CR	26
2014	CR-04	11
2014	CR-05	14

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	CR	64	31
2017	CR-05	71	25
2014	CR	69	26
2014	CR-04	54	11
2014	CR-05	86	14

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	CR	0	31
2017	CR-05	0	25

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	CR-05	0	25

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CR	90	10	33
2017	CR-05	91	9	26

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	20	14	25	3	3	27	8	52	9	378
2017	CR-03	33	20	14	0	20	7	7	61	23	15
2017	CR-04	31	17	16	3	3	27	4	70	8	77
2017	CR-05	16	13	28	3	3	28	9	46	9	282
2014	CR	14	16	22	4	2	35	6	52	10	407
2014	CR-03	25	19	25	6	0	13	13	58	8	16
2014	CR-04	21	15	18	5	6	33	1	55	17	87
2014	CR-05	12	16	24	3	1	37	7	50	8	299

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	38	20	20	5	3	12	3	68	9	381
2017	CR-03	50	18	6	0	19	6	0	73	20	16
2017	CR-04	43	25	10	7	1	13	1	79	9	77
2017	CR-05	36	19	22	5	3	12	3	65	9	284
2014	CR	27	29	18	4	2	18	1	70	8	407
2014	CR-03	31	44	19	6	0	0	0	75	6	16
2014	CR-04	27	36	12	5	5	14	1	75	12	87
2014	CR-05	27	26	20	3	2	20	1	68	6	299
2011	CR	41	31	11	2	2	12	1	83	5	537
2011	CR-04	42	28	11	2	2	13	2	82	5	125
2011	CR-05	41	32	11	2	1	11	1	83	4	389

Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	20	24	18	15	21	1	1	45	37	380
2017	CR-03	27	27	20	7	20	0	0	54	26	15
2017	CR-04	31	20	14	13	17	3	3	53	32	77
2017	CR-05	17	25	18	17	21	0	1	43	38	284

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	18	28	28	14	11	1	47	25	380
2017	CR-03	14	26	33	14	14	0	40	27	15
2017	CR-04	30	38	20	4	7	1	69	11	76
2017	CR-05	15	26	29	17	12	1	41	29	285

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	27	32	22	9	7	2	61	17	379
2017	CR-03	21	36	21	7	7	7	62	15	14
2017	CR-04	42	31	9	8	4	7	78	12	77
2017	CR-05	23	33	25	9	8	1	56	18	284

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	20	26	22	14	14	1	3	48	30	378
2017	CR-03	25	31	19	6	19	0	0	56	25	16
2017	CR-04	26	39	13	10	8	1	3	68	19	77
2017	CR-05	18	22	25	16	16	1	2	41	33	281

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	48	23	7	4	2	1	15	84	7	378
2017	CR-03	35	43	7	0	0	0	14	92	0	14
2017	CR-04	59	12	3	1	1	3	21	93	3	76
2017	CR-05	46	25	8	5	3	0	13	81	9	284

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	38	22	21	11	5	2	62	17	378
2017	CR-03	50	36	0	14	0	0	86	14	14
2017	CR-04	53	16	17	7	5	3	71	12	77
2017	CR-05	34	23	23	13	5	2	58	18	283

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	34	30	16	10	6	1	3	67	16	380
2017	CR-03	37	31	6	6	13	0	6	73	20	16
2017	CR-04	42	34	10	5	6	0	3	77	12	77
2017	CR-05	31	30	18	12	5	1	3	64	17	283

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	29	30	24	10	5	2	61	15	378
2017	CR-03	28	35	22	7	0	7	69	8	14
2017	CR-04	31	38	20	5	4	3	71	9	77
2017	CR-05	28	28	25	11	6	2	58	17	283

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	36	31	17	7	7	1	1	68	14	380
2017	CR-03	47	26	7	0	14	0	7	78	14	15
2017	CR-04	39	31	16	5	6	1	1	72	12	77
2017	CR-05	35	31	18	8	6	1	1	67	15	284

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	34	31	19	9	5	1	2	67	14	376
2017	CR-03	38	23	23	0	8	0	8	66	8	13
2017	CR-04	44	31	10	4	6	1	3	78	11	77
2017	CR-05	32	31	21	10	5	1	1	64	15	282

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	53	25	11	5	4	2	80	9	379
2017	CR-03	57	29	14	0	0	0	86	0	14
2017	CR-04	53	29	10	3	2	3	84	5	77
2017	CR-05	53	24	11	6	4	2	78	11	284

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	67	12	6	7	4	1	4	83	11	381
2017	CR-03	68	13	13	0	6	0	0	81	6	16
2017	CR-04	65	10	8	4	6	1	5	81	11	77
2017	CR-05	67	13	6	8	3	0	3	83	11	284

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	47	29	12	6	4	1	2	78	10	380
2017	CR-03	59	34	0	7	0	0	0	93	7	15
2017	CR-04	43	31	10	7	6	0	3	76	13	77
2017	CR-05	47	28	13	5	4	1	2	77	9	284

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	59	17	9	6	6	3	78	12	380
2017	CR-03	80	14	0	0	7	0	93	7	15
2017	CR-04	62	16	7	1	9	5	82	11	77
2017	CR-05	57	18	10	7	6	2	76	13	284

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	59	6	2	1	31	95	1	379
2017	CR-03	53	20	0	0	27	100	0	15
2017	CR-04	53	5	3	2	36	92	4	77
2017	CR-05	61	6	2	1	30	95	1	283

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	70	10	4	1	1	1	13	93	2	378
2017	CR-03	57	14	22	0	0	0	7	77	0	14
2017	CR-04	70	8	3	1	1	1	16	94	3	77
2017	CR-05	71	11	4	1	1	1	12	94	2	283

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	52	17	11	5	9	6	74	15	381
2017	CR-03	56	6	12	13	13	0	63	25	16
2017	CR-04	42	23	16	4	9	7	70	14	77
2017	CR-05	55	16	10	5	8	6	76	14	284

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	45	32	14	3	2	3	80	5	377
2017	CR-03	64	14	14	7	0	0	79	7	14
2017	CR-04	43	31	14	3	5	4	77	8	77
2017	CR-05	45	34	13	4	1	3	81	5	282

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	14	32	38	11	4	1	1	47	15	381
2017	CR-03	13	43	32	6	6	0	0	56	13	16
2017	CR-04	16	42	27	9	4	1	1	59	13	77
2017	CR-05	13	29	40	12	4	1	1	43	16	284

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	6	18	41	22	11	1	2	34	24	380
2017	CR-03	0	25	37	6	25	0	6	33	27	16
2017	CR-04	4	13	47	20	13	0	4	34	18	77
2017	CR-05	6	19	39	24	10	1	1	34	26	283

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	39	35	13	7	3	2	76	11	380
2017	CR-03	34	53	0	14	0	0	86	14	15
2017	CR-04	51	23	14	5	4	3	76	9	77
2017	CR-05	36	38	13	8	3	2	76	11	284

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	25	35	16	11	10	1	61	22	382
2017	CR-03	37	37	13	0	13	0	75	13	16
2017	CR-04	31	31	18	9	9	1	63	18	77
2017	CR-05	22	37	16	12	11	1	60	24	285

Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CR	20	80	380
2017	CR-04	22	78	77
2017	CR-05	20	80	284
2014	CR	18	82	407
2014	CR-04	10	90	86
2014	CR-05	20	80	300

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CR	85	15	77
2017	CR-04	71	29	17
2017	CR-05	88	13	56
2014	CR	81	19	73
2014	CR-05	81	19	59

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	56	33	0	5	3	3	0	92	8	64
2017	CR-04	67	17	0	8	0	8	0	91	9	12
2017	CR-05	52	40	0	2	4	2	0	94	6	48
2014	CR	47	26	15	7	3	0	2	74	10	59
2014	CR-05	48	25	19	6	2	0	0	73	8	48

Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	34	23	15	9	14	3	1	36	64	381
2017	CR-03	38	37	6	6	6	0	6	41	59	16
2017	CR-04	42	22	10	8	12	4	3	45	55	77
2017	CR-05	32	23	17	10	15	3	0	33	67	284

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	CR	26	231
2017	CR-04	23	39
2017	CR-05	26	181

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	CR	24	231
2017	CR-04	18	39
2017	CR-05	26	181

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	CR	23	231
2017	CR-04	23	39
2017	CR-05	24	181

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	CR	24	231
2017	CR-04	26	39
2017	CR-05	25	181

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	CR	8	231
2017	CR-04	0	39
2017	CR-05	10	181

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	CR	54	231
2017	CR-04	61	39
2017	CR-05	52	181

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	CR	7	54	14	8	4	13	220
2017	CR-04	18	42	21	5	0	13	38
2017	CR-05	5	57	11	8	5	14	171

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	10	18	21	12	26	2	10	33	43	235
2017	CR-04	5	28	28	10	20	3	8	36	33	40
2017	CR-05	11	16	21	12	27	2	11	31	45	184

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	2	10	17	17	47	2	6	13	68	233
2017	CR-04	3	13	18	21	41	3	3	16	65	39
2017	CR-05	2	9	17	16	48	2	6	12	69	183

Report a problem or mistake on this page

Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Department of Justice Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - CR

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)