2017 Public Service Employee Survey Results for Department of Justice Canada by Question 100. Do you work full-time or part-time?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 29 49 4 12 5 0 0 78 17 2967
2017 Part-time 29 45 4 15 6 1 0 74 21 186
2014 Full-time 28 48 5 14 5 0 0 76 18 2884
2014 Part-time 35 43 7 12 3 0 0 78 15 188
2011 Full-time 39 46 4 9 3 0 0 85 11 3421
2011 Part-time 48 41 1 7 3 0 0 89 10 136
2008 Full-time 41 45 3 9 2 0 0 86 11 3101
2008 Part-time 38 47 3 9 2 0 0 86 11 153

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 68 23 4 3 1 0 1 92 4 2960
2017 Part-time 73 18 4 4 1 0 0 91 5 186
2014 Full-time 66 24 4 4 2 0 1 90 5 2883
2014 Part-time 71 21 5 1 1 1 0 94 2 188
2011 Full-time 73 19 3 2 1 1 1 93 3 3418
2011 Part-time 77 18 1 3 0 0 0 96 3 136
2008 Full-time 72 20 3 3 1 1 1 93 4 3101
2008 Part-time 76 18 2 1 1 1 0 95 3 152

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 60 20 6 9 4 0 1 81 13 2967
2017 Part-time 63 17 5 8 5 0 1 81 13 185
2014 Full-time 58 22 6 8 5 0 1 81 13 2882
2014 Part-time 62 19 6 9 3 0 2 82 12 187
2011 Full-time 62 20 6 7 4 0 2 83 11 3417
2011 Part-time 72 17 3 6 1 0 0 89 8 136
2008 Full-time 62 18 5 8 5 0 1 82 13 3103
2008 Part-time 73 16 3 4 3 0 1 90 7 153

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 42 37 6 10 5 0 0 79 15 2968
2017 Part-time 41 38 7 11 3 0 0 79 14 185
2014 Full-time 41 36 7 9 6 0 0 77 16 2884
2014 Part-time 50 33 4 8 6 0 0 82 13 187
2011 Full-time 46 35 5 9 4 0 0 82 13 3409
2011 Part-time 45 39 5 6 4 0 0 85 10 135

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 30 43 10 12 4 0 0 73 16 2967
2017 Part-time 29 44 9 12 5 0 1 73 17 186
2014 Full-time 27 41 12 13 6 0 0 68 20 2884
2014 Part-time 28 47 6 9 8 0 2 76 17 188
2011 Full-time 34 40 10 10 4 0 1 75 14 3418
2011 Part-time 36 45 6 9 2 0 2 83 12 135
2008 Full-time 28 45 11 11 5 0 1 73 16 3102
2008 Part-time 31 40 9 13 6 0 1 72 19 151

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 43 40 8 6 3 0 0 83 9 2964
2017 Part-time 44 42 7 4 4 0 0 86 7 185
2014 Full-time 39 41 10 7 3 0 0 80 10 2883
2014 Part-time 37 43 11 4 3 0 0 81 7 188
2011 Full-time 45 37 8 7 3 0 0 82 10 3411
2011 Part-time 49 37 6 7 1 0 0 86 8 135
2008 Full-time 41 41 9 6 3 0 0 83 9 3104
2008 Part-time 33 46 10 5 6 1 0 79 11 153

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 51 36 5 5 3 0 0 87 8 2962
2017 Part-time 48 38 5 5 4 0 1 86 9 185
2014 Full-time 46 39 7 5 3 0 0 85 8 2884
2014 Part-time 46 41 6 5 2 0 0 87 7 188
2011 Full-time 49 37 6 6 3 0 0 86 8 3417
2011 Part-time 46 45 5 3 1 0 0 91 4 135
2008 Full-time 48 40 5 4 2 0 0 88 7 3105
2008 Part-time 45 40 5 6 3 0 0 86 9 152

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 45 39 8 6 2 0 0 84 8 2957
2017 Part-time 48 34 7 5 4 1 1 83 10 184
2014 Full-time 38 39 11 8 2 0 0 78 11 2884
2014 Part-time 38 39 11 7 4 0 1 78 11 188

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 38 34 10 11 7 0 0 72 18 2962
2017 Part-time 44 38 6 6 6 0 0 82 12 185
2014 Full-time 32 37 11 12 7 0 0 69 20 2884
2014 Part-time 46 38 4 4 5 1 2 87 9 188
2011 Full-time 39 37 9 8 5 1 1 77 13 3420
2011 Part-time 51 36 5 4 2 0 2 88 7 136

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 17 14 10 13 28 2 16 38 50 2961
2017 Part-time 21 13 12 13 22 3 18 42 43 184
2014 Full-time 15 16 10 15 28 2 15 36 52 2880
2014 Part-time 17 16 12 14 21 1 19 41 44 188
2011 Full-time 22 22 10 14 18 2 12 51 37 3416
2011 Part-time 24 30 11 13 11 1 11 61 27 136
2008 Full-time 18 17 8 14 28 2 12 41 49 3102
2008 Part-time 19 16 5 17 23 1 20 44 50 153

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 34 45 10 7 4 0 0 79 11 2961
2017 Part-time 35 47 6 7 5 0 0 82 12 186
2014 Full-time 28 47 11 9 5 0 0 76 14 2883
2014 Part-time 30 49 12 5 4 0 0 79 9 188
2011 Full-time 35 43 10 8 4 0 0 78 12 3414
2011 Part-time 35 51 7 6 2 0 0 85 8 136
2008 Full-time 37 43 10 7 3 0 0 80 10 3089
2008 Part-time 30 53 6 8 2 0 0 84 11 151

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 24 37 13 14 11 0 0 61 26 2960
2017 Part-time 29 35 9 16 10 0 0 64 26 185
2014 Full-time 20 37 15 16 12 0 0 57 28 2881
2014 Part-time 23 35 16 19 8 0 0 57 27 187
2011 Full-time 26 38 14 13 9 0 0 64 22 3417
2011 Part-time 22 40 13 17 7 0 1 63 24 136

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 28 45 12 10 4 0 0 74 14 2962
2017 Part-time 30 47 11 9 3 0 0 77 12 186

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 37 41 11 6 3 1 0 79 10 2958
2017 Part-time 39 38 10 7 4 1 0 78 11 186
2014 Full-time 32 42 14 8 4 1 0 74 12 2883
2014 Part-time 36 37 16 7 3 1 0 73 11 187
2011 Full-time 37 41 11 7 3 1 0 79 10 3410
2011 Part-time 30 46 10 12 1 0 1 76 13 136
2008 Full-time 42 40 9 5 2 1 0 83 8 3100
2008 Part-time 37 42 13 8 1 0 0 79 8 152

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 26 39 13 12 10 0 0 65 22 2956
2017 Part-time 30 35 9 16 10 0 0 65 26 186

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 52 36 7 3 1 0 0 88 5 2955
2017 Part-time 48 41 5 5 1 0 0 89 6 184
2014 Full-time 57 32 8 2 1 0 0 89 3 2885
2014 Part-time 52 37 7 3 1 0 0 89 4 188
2011 Full-time 58 31 7 2 1 0 0 90 3 3423
2011 Part-time 53 40 4 2 1 0 0 93 3 135

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 25 40 13 14 8 0 0 65 22 2951
2017 Part-time 23 45 10 15 5 1 0 69 21 184
2014 Full-time 16 40 14 18 12 0 0 56 30 2884
2014 Part-time 16 38 13 19 12 0 2 55 31 188
2011 Full-time 29 41 12 11 7 1 0 70 18 3414
2011 Part-time 24 44 10 16 5 1 0 69 21 135

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 30 36 16 11 6 0 0 67 17 2949
2017 Part-time 27 38 17 11 6 1 0 65 17 185
2014 Full-time 23 38 16 14 9 0 0 61 23 2885
2014 Part-time 26 36 14 15 7 0 1 64 23 188

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 29 38 14 12 7 0 0 68 19 2952
2017 Part-time 26 39 16 12 5 1 1 66 17 185
2014 Full-time 24 39 16 14 8 0 0 63 21 2883
2014 Part-time 31 36 11 14 7 1 1 68 21 188
2011 Full-time 35 42 10 9 4 0 1 77 12 3415
2011 Part-time 39 33 14 12 2 0 0 72 14 135

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 39 41 10 7 3 0 0 80 10 2948
2017 Part-time 36 45 9 5 4 0 0 82 9 184
2014 Full-time 36 42 12 7 4 0 0 78 10 2881
2014 Part-time 37 44 9 7 3 0 0 81 10 188
2011 Full-time 41 41 9 6 3 0 0 82 9 3419
2011 Part-time 43 49 4 3 1 0 0 91 4 136
2008 Full-time 42 42 8 6 2 0 0 84 8 3100
2008 Part-time 38 48 5 8 1 0 0 86 9 152

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 25 37 20 11 7 0 1 62 18 2965
2017 Part-time 36 33 19 6 5 0 1 70 11 186
2014 Full-time 24 35 22 11 7 0 0 59 18 2884
2014 Part-time 28 39 21 5 6 0 0 67 12 188
2011 Full-time 28 35 21 10 6 0 0 63 15 3414
2011 Part-time 26 45 16 6 5 1 1 72 11 135
2008 Full-time 20 32 25 14 9 0 0 52 23 3103
2008 Part-time 24 40 19 9 8 0 0 64 17 152

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 8 22 39 18 8 2 3 28 32 2947
2017 Part-time 5 22 36 25 10 1 2 35 27 185
2014 Full-time 9 26 38 18 6 1 2 25 36 2880
2014 Part-time 4 29 37 19 7 1 4 27 34 187
2011 Full-time 7 21 36 22 10 1 3 33 29 3410
2011 Part-time 6 18 39 27 7 1 3 35 24 136
2008 Full-time 7 23 37 21 8 1 2 30 32 3100
2008 Part-time 7 18 36 25 9 0 4 35 27 153

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 7 15 28 26 16 4 4 46 24 2941
2017 Part-time 5 18 25 30 18 2 3 50 24 186
2014 Full-time 9 18 32 24 12 2 3 38 28 2876
2014 Part-time 5 23 26 24 17 4 1 43 29 188
2011 Full-time 6 11 24 31 20 3 5 56 18 3407
2011 Part-time 2 15 16 38 22 4 3 65 18 136
2008 Full-time 5 13 27 30 17 3 3 51 20 3096
2008 Part-time 2 11 25 36 17 2 7 58 14 153

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 16 22 32 17 8 2 3 27 39 2947
2017 Part-time 19 22 31 15 9 2 2 25 43 186
2014 Full-time 20 25 30 15 6 2 3 22 47 2880
2014 Part-time 15 26 30 17 8 1 2 26 43 188
2011 Full-time 14 20 32 18 10 2 5 31 36 3409
2011 Part-time 10 25 31 20 9 2 3 31 37 136
2008 Full-time 11 22 34 20 8 2 3 30 35 3095
2008 Part-time 8 28 24 21 11 3 5 35 39 152

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 9 21 37 22 9 1 2 31 31 2939
2017 Part-time 8 19 35 21 15 0 2 36 28 185
2014 Full-time 10 22 39 21 7 0 2 28 32 2860
2014 Part-time 8 14 47 17 10 1 3 29 23 188
2011 Full-time 7 17 37 25 11 1 3 37 24 3395
2011 Part-time 5 13 43 24 11 2 2 37 19 136
2008 Full-time 7 19 41 23 9 0 2 32 26 3091
2008 Part-time 3 18 43 23 9 0 3 34 22 151

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 18 26 28 15 9 1 3 25 46 2939
2017 Part-time 15 28 27 15 12 1 2 28 44 186
2014 Full-time 24 30 27 12 5 1 2 17 55 2876
2014 Part-time 22 25 29 12 8 1 2 21 48 188
2011 Full-time 14 21 30 18 11 2 4 31 37 3410
2011 Part-time 15 18 32 25 8 0 3 34 34 135
2008 Full-time 11 22 31 20 10 2 3 32 35 3085
2008 Part-time 9 18 36 18 14 2 3 34 28 153

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 10 19 28 23 13 3 4 38 31 2948
2017 Part-time 7 23 23 21 19 3 4 43 32 186
2014 Full-time 10 16 31 25 12 2 4 39 27 2874
2014 Part-time 5 14 37 24 13 3 4 40 20 186
2011 Full-time 8 15 27 25 17 3 6 46 25 3401
2011 Part-time 6 20 26 26 17 2 4 45 27 136
2008 Full-time 10 22 30 21 12 2 3 34 34 3101
2008 Part-time 6 20 36 20 14 1 3 35 27 152

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 15 24 33 14 8 3 3 24 42 2946
2017 Part-time 18 26 29 12 9 3 3 23 46 186
2014 Full-time 20 25 32 13 5 3 3 19 47 2875
2014 Part-time 18 26 30 13 8 3 3 22 46 188
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 68 18 5 5 2 0 2 87 7 2963
2017 Part-time 73 13 5 4 2 0 3 88 6 185
2014 Full-time 70 16 4 4 2 0 3 89 7 2883
2014 Part-time 75 14 3 3 2 0 2 91 6 188
2011 Full-time 69 17 4 5 2 0 3 88 7 3412
2011 Part-time 76 16 3 2 1 0 2 94 3 135
2008 Full-time 68 15 4 5 3 0 4 87 8 3101
2008 Part-time 79 11 3 2 1 0 4 94 3 151

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 22 28 18 12 9 7 4 56 24 2962
2017 Part-time 22 30 9 20 7 8 3 59 31 185
2014 Full-time 27 28 16 12 8 6 3 61 22 2886
2014 Part-time 27 28 19 11 6 7 2 61 18 188

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 35 33 11 11 8 2 0 69 20 2963
2017 Part-time 36 28 12 14 7 3 0 66 21 185
2014 Full-time 38 31 10 11 8 2 0 70 19 2885
2014 Part-time 35 35 11 14 4 2 0 71 18 188

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 29 36 14 13 6 2 0 66 19 2963
2017 Part-time 28 38 11 15 3 3 1 69 19 183
2014 Full-time 28 42 12 12 4 1 0 71 16 2886
2014 Part-time 36 40 8 11 2 3 0 78 13 188
2011 Full-time 32 38 10 13 5 2 0 71 18 3418
2011 Part-time 31 44 10 9 3 2 1 78 12 136
2008 Full-time 34 38 10 10 5 2 0 74 16 3101
2008 Part-time 31 42 10 9 3 5 0 77 13 153

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 23 25 14 14 11 12 1 55 29 2958
2017 Part-time 20 27 14 14 10 14 0 55 28 186
2014 Full-time 25 26 15 13 9 11 1 58 25 2886
2014 Part-time 28 22 11 13 8 16 2 61 25 188
2011 Full-time 31 25 13 11 8 11 1 64 22 3415
2011 Part-time 27 28 17 12 3 13 0 63 18 136
2008 Full-time 32 26 12 10 9 10 1 65 22 3098
2008 Part-time 27 33 10 9 6 14 1 70 18 153

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 9 18 16 20 14 21 2 35 44 2960
2017 Part-time 10 17 13 27 13 19 1 34 50 186
2014 Full-time 9 19 17 20 14 18 2 35 43 2886
2014 Part-time 6 17 14 28 9 25 2 31 50 187

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 42 39 7 8 3 0 0 81 11 2954
2017 Part-time 40 43 8 5 4 0 0 84 9 186
2014 Full-time 41 41 8 7 3 0 0 82 10 2887
2014 Part-time 45 42 4 5 2 1 0 89 8 188
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 35 37 12 9 6 1 0 73 15 2959
2017 Part-time 33 41 12 9 5 0 1 75 14 186
2014 Full-time 35 36 12 10 6 0 0 72 16 2887
2014 Part-time 34 42 11 10 2 0 1 77 12 188
2011 Full-time 34 37 12 10 7 1 0 72 16 3417
2011 Part-time 37 37 8 10 8 0 0 74 18 136
2008 Full-time 32 35 13 11 7 1 1 68 19 3104
2008 Part-time 29 40 10 12 5 1 2 71 18 151

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 45 29 12 6 4 3 1 77 11 2963
2017 Part-time 49 32 7 6 3 2 1 83 10 186
2014 Full-time 45 28 12 7 5 2 1 75 12 2884
2014 Part-time 48 25 12 10 1 2 2 76 12 188
2011 Full-time 44 31 11 6 5 2 1 77 12 3416
2011 Part-time 45 27 9 11 4 2 1 74 16 136
2008 Full-time 42 28 12 8 5 4 1 74 13 3103
2008 Part-time 41 40 9 7 1 2 0 82 9 152

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 41 33 11 9 6 1 0 74 15 2961
2017 Part-time 39 37 12 8 3 0 1 76 12 186
2014 Full-time 40 33 11 10 5 1 0 74 15 2883
2014 Part-time 44 32 11 10 2 1 1 77 12 188
2011 Full-time 38 33 11 10 6 1 0 73 17 3411
2011 Part-time 39 36 5 12 7 1 0 76 19 136
2008 Full-time 36 34 11 11 7 1 1 71 18 3103
2008 Part-time 37 40 7 12 3 0 0 78 15 152

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 81 11 3 2 2 0 2 94 3 2955
2017 Part-time 82 8 3 2 2 0 3 93 4 186
2014 Full-time 80 11 3 2 2 0 3 94 4 2885
2014 Part-time 86 8 1 1 2 1 2 96 3 188
2011 Full-time 79 11 4 2 1 0 2 93 3 3414
2011 Part-time 86 7 2 2 1 0 2 95 3 136
2008 Full-time 80 8 3 2 2 1 4 93 4 3098
2008 Part-time 90 4 1 1 1 0 3 97 2 153

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 49 26 6 7 4 4 3 81 12 2959
2017 Part-time 65 17 6 3 3 4 3 88 6 186
2014 Full-time 49 25 8 5 5 4 4 81 11 2886
2014 Part-time 68 17 5 3 2 2 3 89 5 188
2011 Full-time 46 28 8 6 6 3 3 79 13 3420
2011 Part-time 67 23 5 2 1 1 1 92 3 135

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 51 28 8 7 5 1 0 80 12 2954
2017 Part-time 60 25 4 7 3 0 0 86 10 186

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 53 25 10 5 5 2 0 80 10 2958
2017 Part-time 64 19 8 6 3 1 0 83 9 186

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 48 28 11 7 5 0 0 77 12 2948
2017 Part-time 53 25 11 7 4 0 0 78 12 185
2014 Full-time 46 29 10 8 5 0 0 76 13 2883
2014 Part-time 54 27 10 5 4 1 0 82 8 187
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 26 37 13 11 4 4 6 70 16 515
2017 Part-time 9 57 0 17 0 0 16 79 21 12
2014 Full-time 25 36 15 11 5 3 5 66 18 529
2014 Part-time 8 34 16 17 0 8 17 56 22 12

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 29 31 16 8 6 10 0 67 15 2959
2017 Part-time 33 30 16 6 5 10 0 70 12 186
2014 Full-time 26 33 17 9 5 10 0 65 16 2885
2014 Part-time 27 31 22 8 2 10 0 65 10 187
2011 Full-time 32 30 16 8 5 8 0 68 14 3416
2011 Part-time 29 35 19 5 5 7 0 69 10 136

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 24 32 17 14 11 3 0 57 25 2963
2017 Part-time 28 32 17 14 8 1 0 61 22 186
2014 Full-time 19 32 19 17 11 2 0 52 29 2885
2014 Part-time 19 38 21 11 8 3 0 59 20 188
2011 Full-time 24 32 18 13 10 3 0 58 24 3411
2011 Part-time 18 43 16 13 8 2 0 62 22 136
2008 Full-time 23 33 19 13 9 3 0 57 23 3098
2008 Part-time 24 40 17 13 5 2 0 64 18 152

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 15 28 20 17 11 8 0 47 31 2958
2017 Part-time 19 33 18 16 8 6 0 55 25 185
2014 Full-time 12 27 21 20 12 6 0 42 35 2879
2014 Part-time 13 25 25 21 9 7 0 41 32 188
2011 Full-time 14 31 19 17 9 9 0 50 29 3415
2011 Part-time 10 41 19 16 6 8 0 56 24 134
2008 Full-time 13 31 20 18 8 10 0 49 29 3100
2008 Part-time 17 31 20 14 7 11 0 54 24 153

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 20 27 18 14 14 8 0 50 30 2958
2017 Part-time 21 27 18 18 10 6 0 51 30 186
2014 Full-time 15 24 19 19 15 7 0 42 37 2884
2014 Part-time 16 24 15 23 12 10 0 44 39 187
2011 Full-time 18 31 15 14 12 9 0 54 29 3412
2011 Part-time 15 32 15 15 9 13 0 55 28 134
2008 Full-time 17 30 17 14 11 11 0 53 29 3101
2008 Part-time 20 34 16 12 8 11 0 60 22 153

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 16 29 19 19 12 4 0 47 33 2952
2017 Part-time 19 31 13 24 9 4 0 53 33 186
2014 Full-time 12 28 20 22 15 3 0 41 38 2885
2014 Part-time 14 31 15 25 10 3 1 47 37 187
2011 Full-time 16 35 17 18 11 5 0 53 30 3407
2011 Part-time 12 40 18 20 7 2 0 53 28 133
2008 Full-time 17 39 15 17 8 4 0 58 26 3100
2008 Part-time 16 44 11 22 4 3 0 62 27 153
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 23 41 18 12 5 2 0 65 17 2951
2017 Part-time 21 46 14 15 4 1 0 67 19 186
2014 Full-time 16 39 21 14 8 3 0 56 22 2885
2014 Part-time 19 37 26 12 3 3 0 58 16 187
2011 Full-time 23 40 18 12 5 3 0 64 17 3415
2011 Part-time 21 46 16 12 1 4 0 70 13 134

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 42 40 11 3 1 4 0 84 4 2948
2017 Part-time 38 41 11 3 1 5 0 84 5 184
2014 Full-time 42 38 11 4 1 4 0 83 6 2886
2014 Part-time 43 33 15 2 1 6 0 81 3 188
2011 Full-time 42 37 11 4 1 4 1 83 5 3413
2011 Part-time 36 45 8 2 1 7 0 88 3 133

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 37 36 11 8 4 3 1 77 12 2947
2017 Part-time 32 38 10 9 5 4 2 74 15 186
2014 Full-time 39 36 10 7 4 3 1 78 12 2886
2014 Part-time 47 30 8 10 2 2 1 79 13 188
2011 Full-time 38 34 10 8 5 4 1 75 14 3411
2011 Part-time 32 38 12 10 6 2 0 72 16 135
2008 Full-time 32 36 10 11 6 4 1 71 18 3102
2008 Part-time 30 36 11 11 5 5 1 71 17 152

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 28 33 18 11 5 4 1 64 17 2955
2017 Part-time 24 35 20 11 5 5 1 62 17 186
2014 Full-time 28 34 17 9 6 4 1 66 15 2882
2014 Part-time 29 32 14 13 4 6 1 66 18 188
2011 Full-time 21 36 17 12 7 6 1 62 20 3418
2011 Part-time 21 36 21 14 3 4 1 60 18 136

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 14 17 18 16 19 13 4 37 42 2954
2017 Part-time 11 19 19 17 13 17 5 38 38 185
2014 Full-time 11 18 18 17 20 13 3 35 44 2882
2014 Part-time 14 18 14 19 13 17 5 41 42 188
2011 Full-time 12 18 18 17 15 16 4 38 40 3421
2011 Part-time 9 20 20 15 16 15 5 36 39 136

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 59 21 7 5 2 1 3 84 8 2961
2017 Part-time 65 17 4 5 2 1 6 88 8 185
2014 Full-time 57 23 7 5 3 1 4 85 8 2885
2014 Part-time 66 16 8 4 1 3 3 86 6 187

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 67 22 4 2 1 2 2 93 3 2955
2017 Part-time 72 17 3 3 1 2 2 92 4 186
2014 Full-time 65 23 4 2 1 2 2 92 4 2887
2014 Part-time 65 21 3 2 1 5 3 93 3 188
2011 Full-time 68 20 6 2 1 2 2 92 3 3419
2011 Part-time 72 22 2 1 0 0 3 97 2 134
2008 Full-time 64 22 6 3 1 2 2 89 4 3099
2008 Part-time 73 15 6 1 1 1 3 92 2 151

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 22 34 15 16 12 2 0 57 28 2950
2017 Part-time 25 32 11 17 11 4 0 59 29 185
2014 Full-time 17 32 15 18 16 2 0 50 34 2882
2014 Part-time 14 35 15 18 13 6 0 51 33 187
2011 Full-time 26 35 13 13 11 1 0 62 25 3420
2011 Part-time 24 36 14 14 10 2 1 61 25 135
2008 Full-time 21 35 17 15 10 2 0 57 26 3098
2008 Part-time 21 41 14 16 6 1 1 64 22 150

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 15 22 12 19 27 3 1 39 48 2963
2017 Part-time 13 19 15 19 27 4 3 35 49 186
2014 Full-time 9 18 11 22 37 2 1 28 60 2886
2014 Part-time 5 11 11 24 36 4 8 19 69 188
2011 Full-time 11 20 12 22 31 2 1 33 55 3417
2011 Part-time 8 15 14 28 31 0 4 25 61 135
2008 Full-time 13 30 13 20 21 2 1 44 43 3087
2008 Part-time 13 31 13 17 22 2 3 45 42 153

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 17 34 23 13 7 6 0 54 22 2956
2017 Part-time 14 38 19 12 10 6 1 56 23 186

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 35 37 15 5 3 4 0 76 9 2958
2017 Part-time 34 40 15 4 2 6 0 78 7 186
2014 Full-time 36 37 14 4 3 5 0 77 8 2883
2014 Part-time 40 40 11 2 2 5 0 84 4 188

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 32 40 14 7 4 3 0 74 11 2954
2017 Part-time 35 41 9 6 4 4 0 81 10 185
2014 Full-time 35 38 14 7 3 3 0 75 10 2885
2014 Part-time 39 41 11 6 2 2 0 81 8 188
2011 Full-time 33 39 14 7 5 3 0 74 12 3419
2011 Part-time 33 44 13 5 2 3 0 79 8 134

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 40 38 10 7 4 0 0 78 11 2958
2017 Part-time 44 39 10 3 5 0 0 82 8 185
2014 Full-time 38 38 11 8 4 0 0 77 12 2882
2014 Part-time 43 42 6 6 3 1 0 86 8 188
2011 Full-time 41 37 10 7 5 0 0 78 12 3405
2011 Part-time 38 47 7 7 1 0 0 85 8 132
2008 Full-time 38 39 10 7 6 0 0 77 13 3097
2008 Part-time 43 42 6 6 2 1 0 85 8 151

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 31 33 18 11 7 1 0 65 17 2958
2017 Part-time 32 35 16 12 5 1 0 67 17 186
2014 Full-time 22 37 19 14 8 1 0 59 22 2884
2014 Part-time 23 37 20 12 8 1 0 61 20 188
2011 Full-time 33 36 15 10 6 1 0 69 15 3409
2011 Part-time 35 42 13 7 3 1 0 78 10 135

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 30 36 15 12 6 0 0 66 19 2959
2017 Part-time 31 40 15 9 5 0 0 71 14 186
2014 Full-time 21 38 18 14 8 1 0 59 22 2884
2014 Part-time 24 42 15 11 7 1 0 66 18 188
2011 Full-time 32 37 13 11 6 0 0 69 17 3411
2011 Part-time 32 45 11 9 3 0 0 77 12 135
2008 Full-time 32 40 13 10 5 0 0 72 15 3102
2008 Part-time 35 44 11 9 1 0 0 79 10 153

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 28 25 18 13 9 6 2 57 23 2957
2017 Part-time 28 29 18 12 6 6 1 61 20 186
2014 Full-time 25 26 18 13 10 6 1 55 25 2886
2014 Part-time 25 25 19 14 6 9 2 56 22 188
2011 Full-time 32 25 17 11 9 5 1 61 21 3412
2011 Part-time 34 26 17 14 4 6 1 64 18 135
2008 Full-time 31 29 15 12 7 5 1 64 20 3101
2008 Part-time 34 28 14 12 7 4 1 64 21 153
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Full-time 24 39 37 2961
2017 Part-time 22 44 35 186
2014 Full-time 23 40 38 2883
2014 Part-time 19 42 39 188
2011 Full-time 23 42 36 3423
2011 Part-time 17 53 30 135

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Full-time 15 27 36 12 5 5 708
2017 Part-time 14 7 27 17 30 5 41
2014 Full-time 12 31 33 14 9999 10 671
2014 Part-time 21 22 13 9 9999 36 38
2011 Full-time 13 30 35 15 9999 8 794
2011 Part-time 23 23 21 9 9999 24 23
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Full-time 18 82 2962
2017 Part-time 12 88 186
2014 Full-time 16 84 2878
2014 Part-time 9 91 188

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Full-time 50 545
2017 Part-time 26 23
2014 Full-time 52 452
2014 Part-time 57 16

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Full-time 61 545
2017 Part-time 75 23
2014 Full-time 60 452
2014 Part-time 56 16

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Full-time 6 545
2017 Part-time 0 23
2014 Full-time 6 452
2014 Part-time 0 16

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 545
2017 Part-time 0 23
2014 Full-time 0 452
2014 Part-time 0 16

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Full-time 11 545
2017 Part-time 0 23
2014 Full-time 8 452
2014 Part-time 0 16

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Full-time 5 545
2014 Full-time 2 452
2014 Part-time 0 16

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Full-time 3 545
2017 Part-time 0 23
2014 Full-time 2 452
2014 Part-time 0 16

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Full-time 45 545
2017 Part-time 39 23
2014 Full-time 42 450

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Full-time 40 545
2017 Part-time 22 23
2014 Full-time 41 450
2014 Part-time 38 16

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Full-time 44 545
2017 Part-time 44 23
2014 Full-time 39 450
2014 Part-time 49 16

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Full-time 41 545
2017 Part-time 31 23
2014 Full-time 43 450
2014 Part-time 49 16

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Full-time 29 545
2017 Part-time 23 23
2014 Full-time 32 450
2014 Part-time 39 16

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Full-time 58 545
2017 Part-time 57 23
2014 Full-time 55 450
2014 Part-time 62 16

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Full-time 32 545
2017 Part-time 49 23
2014 Full-time 41 450
2014 Part-time 51 16

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 Part-time 0 23
2014 Part-time 0 16

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 Full-time 9 545
2014 Full-time 6 450
2014 Part-time 0 16

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 Full-time 10 545
2014 Full-time 10 450

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Full-time 44 545
2017 Part-time 45 23
2014 Full-time 45 450
2014 Part-time 56 16

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Full-time 29 545
2017 Part-time 26 23
2014 Full-time 28 450

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Full-time 13 545
2014 Full-time 15 450

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Full-time 53 545
2017 Part-time 56 23
2014 Full-time 54 451
2014 Part-time 76 16

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Full-time 27 545
2017 Part-time 31 23
2014 Full-time 30 451

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Full-time 7 545
2014 Full-time 9 451

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Full-time 12 545
2014 Full-time 16 451

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Full-time 10 545
2014 Full-time 11 451

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Full-time 3 545
2017 Part-time 0 23
2014 Full-time 4 451

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Full-time 12 545
2017 Part-time 31 23
2014 Full-time 10 451

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Full-time 11 545
2014 Full-time 10 451
2014 Part-time 0 16

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Full-time 28 545
2017 Part-time 27 23
2014 Full-time 28 451

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Full-time 11 529
2014 Full-time 10 431

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Full-time 18 529
2014 Full-time 14 431

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Full-time 8 529
2017 Part-time 0 23
2014 Full-time 7 431

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Full-time 8 529
2014 Full-time 5 431
2014 Part-time 0 14

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Full-time 10 529
2014 Full-time 11 431

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Full-time 9 529
2014 Full-time 8 431
2014 Part-time 0 14

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Full-time 15 529
2017 Part-time 0 23
2014 Full-time 8 431
2014 Part-time 0 14

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Full-time 8 529
2014 Full-time 6 431
2014 Part-time 0 14

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Full-time 11 529
2017 Part-time 22 23
2014 Full-time 15 431

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Full-time 30 529
2017 Part-time 31 23
2014 Full-time 27 431

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Full-time 13 529
2014 Full-time 11 431
2014 Part-time 0 14

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Full-time 50 529
2017 Part-time 54 23
2014 Full-time 49 431
2014 Part-time 36 14

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Full-time 2 529
2017 Part-time 0 23
2014 Part-time 0 14

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Full-time 54 529
2017 Part-time 65 23
2014 Full-time 58 431
2014 Part-time 42 14

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Part-time 0 23

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Full-time 14 529
2014 Full-time 14 431

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Full-time 91 9 543
2017 Part-time 96 4 23

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 12 12 20 7 7 35 7 42 24 2966
2017 Part-time 10 13 21 6 6 34 10 41 22 186
2014 Full-time 11 13 18 8 6 36 8 43 25 2883
2014 Part-time 9 11 25 3 3 42 8 39 12 188

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 24 27 19 8 6 15 1 61 16 2956
2017 Part-time 20 28 19 6 6 17 2 61 15 185
2014 Full-time 21 27 20 7 5 19 1 61 14 2882
2014 Part-time 22 28 23 6 3 18 1 62 10 188
2011 Full-time 31 33 16 6 4 10 0 72 11 3405
2011 Part-time 31 36 15 6 3 10 0 74 10 134
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 22 47 9 7 2 2 10 79 11 2961
2017 Part-time 15 41 11 13 7 3 11 65 23 186
2014 Full-time 19 49 10 8 2 1 11 78 11 2886
2014 Part-time 14 44 11 11 3 2 14 70 16 188
2011 Full-time 19 48 11 9 3 1 10 75 13 3415
2011 Part-time 13 53 7 13 5 1 8 72 20 134
2008 Full-time 15 30 8 6 5 2 33 70 17 3106
2008 Part-time 10 28 11 11 8 3 29 56 28 153

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 7 15 21 10 8 29 11 35 30 2954
2017 Part-time 4 12 15 18 10 28 13 27 47 185
2014 Full-time 5 16 22 12 8 25 12 34 31 2882
2014 Part-time 4 16 23 10 6 25 16 33 27 187
2011 Full-time 6 15 21 13 11 25 10 32 36 3415
2011 Part-time 4 11 25 14 15 20 12 22 42 133

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 33 27 13 3 2 12 9 77 6 2963
2017 Part-time 29 27 11 4 1 15 11 78 7 186
2014 Full-time 30 30 14 4 1 11 10 75 7 2883
2014 Part-time 28 27 14 3 2 14 13 75 6 188
2011 Full-time 31 28 14 4 2 12 9 74 8 3423
2011 Part-time 29 29 17 2 2 14 7 74 5 134
2008 Full-time 20 20 10 2 2 12 33 74 9 3101
2008 Part-time 17 21 14 3 1 17 28 69 6 153

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 25 26 16 5 3 16 9 69 10 2953
2017 Part-time 20 24 15 4 3 21 11 66 11 185
2014 Full-time 20 28 17 6 3 16 10 65 12 2884
2014 Part-time 19 25 19 4 3 17 13 63 10 186
2011 Full-time 24 28 16 6 4 15 9 68 12 3414
2011 Part-time 18 29 20 6 2 17 7 63 11 130
2008 Full-time 19 19 12 5 5 11 29 64 16 3099
2008 Part-time 17 24 15 5 3 12 24 65 12 152
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Full-time 9 91 2960
2017 Part-time 6 94 184
2014 Full-time 7 93 2880
2014 Part-time 6 94 188

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 Full-time 30 253
2014 Full-time 37 183
2014 Part-time 48 10

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Full-time 81 253
2017 Part-time 82 11
2014 Full-time 80 183
2014 Part-time 73 10

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Full-time 3 253
2017 Part-time 0 11
2014 Full-time 6 183
2014 Part-time 0 10

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Part-time 0 11
2014 Full-time 0 183
2014 Part-time 0 10

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Full-time 12 253
2014 Full-time 8 183
2014 Part-time 0 10

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Full-time 4 253
2017 Part-time 0 11

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Full-time 5 253
2017 Part-time 0 11
2014 Full-time 7 183
2014 Part-time 0 10

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 Full-time 21 255
2014 Full-time 22 184

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 Full-time 19 255
2017 Part-time 0 11
2014 Full-time 18 184
2014 Part-time 0 10

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 Full-time 13 255
2017 Part-time 0 11
2014 Full-time 11 184

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 Full-time 5 255
2017 Part-time 0 11
2014 Full-time 5 184

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 Full-time 27 255
2014 Full-time 23 184

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 Full-time 29 255
2014 Full-time 29 184

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 Full-time 3 255
2017 Part-time 0 11
2014 Full-time 4 184
2014 Part-time 0 10

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 Full-time 2 255
2017 Part-time 0 11

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 Full-time 7 255
2017 Part-time 0 11
2014 Full-time 7 184
2014 Part-time 0 10

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 Full-time 21 255
2017 Part-time 46 11
2014 Full-time 24 184

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 255
2017 Part-time 0 11

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 Full-time 15 255
2014 Full-time 16 184

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 Part-time 0 11
2014 Full-time 0 184
2014 Part-time 0 10

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Full-time 13 255
2017 Part-time 0 11
2014 Full-time 24 184

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Full-time 22 255
2017 Part-time 55 11
2014 Full-time 20 184

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 Full-time 9 255
2014 Full-time 14 184

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Full-time 4 255
2017 Part-time 0 11
2014 Full-time 4 184

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Full-time 11 255
2014 Full-time 11 184

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Full-time 6 255
2014 Full-time 5 184

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Full-time 2 255
2017 Part-time 0 11
2014 Full-time 5 184

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Full-time 8 255
2014 Full-time 4 184
2014 Part-time 0 10

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 Full-time 6 255
2014 Full-time 6 184

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Full-time 61 255
2014 Full-time 62 184
2014 Part-time 50 10

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Full-time 6 249

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Full-time 11 249
2014 Full-time 11 174

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Full-time 4 249
2017 Part-time 0 11

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Full-time 2 249
2017 Part-time 0 11

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Full-time 3 249

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Full-time 4 249
2017 Part-time 0 11
2014 Full-time 3 174

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Full-time 10 249
2014 Full-time 8 174

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Full-time 8 249
2014 Full-time 8 174

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Full-time 8 249
2014 Full-time 10 174

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Full-time 25 249
2014 Full-time 28 174

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Full-time 11 249
2017 Part-time 0 11
2014 Full-time 9 174

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Full-time 48 249
2017 Part-time 64 11
2014 Full-time 43 174

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Part-time 0 11

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Full-time 65 249
2017 Part-time 64 11
2014 Full-time 74 174

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Part-time 0 11

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Full-time 12 249
2014 Full-time 15 174

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Full-time 91 9 257
2017 Part-time 92 8 11

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 13 13 20 3 3 41 7 49 13 2955
2017 Part-time 8 10 24 3 3 43 8 37 13 184
2014 Full-time 11 13 19 4 3 44 7 48 13 2884
2014 Part-time 10 11 21 2 2 44 9 45 10 188

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 28 29 18 4 3 17 2 69 9 2951
2017 Part-time 23 31 22 4 3 15 2 65 8 183
2014 Full-time 24 28 18 4 2 22 1 68 8 2883
2014 Part-time 26 28 19 3 2 20 3 69 7 188
2011 Full-time 38 34 12 3 2 11 0 80 6 3409
2011 Part-time 34 43 10 3 1 9 0 85 4 136
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 14 24 24 15 22 0 2 38 37 2956
2017 Part-time 16 23 19 16 25 0 1 39 41 186

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 11 22 30 22 15 0 1 32 37 2957
2017 Part-time 19 24 22 24 11 0 0 43 35 186

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 15 28 27 17 11 0 1 44 28 2950
2017 Part-time 25 26 26 13 9 1 1 51 23 185

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 15 21 26 19 16 1 2 37 36 2953
2017 Part-time 20 24 22 14 17 1 1 45 32 186

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 27 25 20 12 10 1 5 55 23 2953
2017 Part-time 34 22 19 10 9 0 7 60 20 186

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 20 26 27 16 10 0 1 47 26 2952
2017 Part-time 20 28 20 21 10 0 1 49 32 186

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 22 32 24 13 7 1 1 55 20 2954
2017 Part-time 23 34 23 12 6 2 1 58 19 186

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 20 32 25 14 7 1 1 53 21 2952
2017 Part-time 22 37 21 14 3 2 1 61 18 186

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 26 34 21 10 6 1 2 62 16 2955
2017 Part-time 27 37 22 9 3 1 1 66 12 186

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 25 30 23 12 6 1 2 57 19 2943
2017 Part-time 26 26 28 14 6 0 1 52 20 186

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 53 25 13 5 3 0 1 79 8 2958
2017 Part-time 60 24 11 3 1 0 1 84 5 186

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 68 13 7 4 3 1 3 85 8 2959
2017 Part-time 77 10 6 3 2 0 2 89 5 186

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 50 30 11 4 2 0 2 82 7 2954
2017 Part-time 56 32 8 3 1 0 1 89 3 186

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 56 20 11 6 4 0 2 79 10 2962
2017 Part-time 61 19 9 5 4 0 1 81 9 186

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 53 15 6 2 1 0 23 89 3 2958
2017 Part-time 57 15 5 0 0 0 24 94 0 185

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 61 20 9 3 1 1 7 87 4 2936
2017 Part-time 67 13 10 1 1 1 8 87 1 186

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 66 14 7 3 4 1 5 86 7 2964
2017 Part-time 69 12 6 3 5 1 4 85 9 186

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 48 30 13 4 2 0 3 81 6 2956
2017 Part-time 51 24 19 2 2 1 1 76 5 185

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 6 24 42 19 8 0 0 30 27 2966
2017 Part-time 9 29 42 14 6 0 0 38 20 185

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 9 23 43 19 6 0 0 25 32 2954
2017 Part-time 8 21 42 22 6 0 1 28 29 185

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 34 42 12 6 4 2 0 78 10 2963
2017 Part-time 35 36 16 7 3 3 1 73 10 186

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 19 38 16 15 10 2 0 58 26 2965
2017 Part-time 18 38 14 17 10 2 0 58 27 184
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Full-time 17 83 2957
2017 Part-time 24 76 185
2014 Full-time 15 85 2881
2014 Part-time 22 78 187

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Full-time 85 15 497
2017 Part-time 86 14 45
2014 Full-time 83 17 425
2014 Part-time 80 20 42

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 51 32 6 8 2 1 0 83 10 421
2017 Part-time 59 41 0 0 0 0 0 100 0 39
2014 Full-time 49 33 8 6 3 1 1 83 9 350
2014 Part-time 62 23 9 5 0 0 0 86 5 34
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 26 21 21 13 14 4 1 28 72 2966
2017 Part-time 19 19 17 19 23 2 1 19 81 186

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Full-time 18 2025
2017 Part-time 28 145

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Full-time 37 2025
2017 Part-time 36 145

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Full-time 18 2025
2017 Part-time 42 145

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Full-time 32 2025
2017 Part-time 23 145

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Full-time 9 2025
2017 Part-time 14 145

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Full-time 52 2025
2017 Part-time 34 145

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Full-time 5 44 20 13 6 12 1983
2017 Part-time 2 44 22 13 4 15 139

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 6 15 15 18 35 2 10 23 59 2041
2017 Part-time 14 16 15 21 25 2 6 33 51 146

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 2 5 9 17 58 2 7 7 83 2036
2017 Part-time 1 9 11 16 58 2 3 10 78 145
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