2017 Public Service Employee Survey Results for Veterans Affairs Canada by Question 38. Are you a supervisor?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	32	49	6	10	3	82	12	345
2017	Non-supervisor	34	47	4	11	3	82	14	1620
2014	Supervisor	34	47	4	7	8	82	14	311
2014	Non-supervisor	34	41	5	14	6	76	19	1343
2011	Supervisor	37	49	3	9	3	85	11	574
2011	Non-supervisor	39	43	4	10	3	82	14	2467
2008	Supervisor	47	44	2	6	1	91	7	590
2008	Non-supervisor	41	45	4	8	3	85	11	2801

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	76	16	3	3	1	0	0	92	5	343
2017	Non-supervisor	76	18	2	2	0	0	1	95	3	1612
2014	Supervisor	80	15	3	1	0	0	0	96	1	312
2014	Non-supervisor	74	19	2	3	1	0	0	94	4	1343
2011	Supervisor	77	17	2	2	1	0	1	96	2	572
2011	Non-supervisor	72	19	3	2	1	1	2	94	3	2462
2008	Supervisor	79	16	1	2	1	0	0	96	3	588
2008	Non-supervisor	74	18	2	2	1	0	2	95	3	2799

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	68	19	6	5	2	1	87	7	345
2017	Non-supervisor	73	17	4	4	2	1	90	6	1619
2014	Supervisor	71	19	3	4	2	1	91	6	310
2014	Non-supervisor	66	19	6	6	2	1	86	8	1343
2011	Supervisor	65	22	4	7	2	1	87	9	572
2011	Non-supervisor	66	17	4	5	2	6	88	8	2458
2008	Supervisor	72	18	2	7	2	0	90	8	590
2008	Non-supervisor	70	15	3	5	2	5	90	7	2793

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	46	34	5	10	5	0	0	80	15	345
2017	Non-supervisor	40	34	6	12	8	0	0	74	20	1617
2014	Supervisor	42	27	4	17	9	3	0	70	26	312
2014	Non-supervisor	43	32	6	11	6	1	0	76	18	1340
2011	Supervisor	49	35	7	7	2	0	0	84	10	570
2011	Non-supervisor	41	37	7	9	5	0	1	79	14	2455

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	22	46	11	15	5	0	69	20	344
2017	Non-supervisor	20	41	11	19	10	0	60	29	1615
2014	Supervisor	18	43	13	16	10	0	61	26	312
2014	Non-supervisor	19	35	11	21	14	0	54	34	1343
2011	Supervisor	30	38	14	12	5	0	69	17	572
2011	Non-supervisor	24	39	13	15	8	1	64	23	2469
2008	Supervisor	28	44	12	12	3	1	73	15	588
2008	Non-supervisor	26	43	11	13	6	1	69	19	2795

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	47	40	8	4	1	87	5	344
2017	Non-supervisor	38	40	9	9	4	78	13	1618
2014	Supervisor	51	33	7	3	6	84	9	312
2014	Non-supervisor	37	37	12	9	4	74	14	1343
2011	Supervisor	52	36	6	4	2	88	6	573
2011	Non-supervisor	41	36	11	7	4	77	12	2457
2008	Supervisor	54	36	6	4	1	89	5	589
2008	Non-supervisor	39	40	11	6	4	79	10	2800

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	54	36	5	3	1	91	4	343
2017	Non-supervisor	45	36	6	8	4	82	12	1619
2014	Supervisor	59	30	5	2	4	89	6	312
2014	Non-supervisor	44	36	8	8	5	80	12	1341
2011	Supervisor	56	36	4	3	1	92	4	573
2011	Non-supervisor	45	36	7	7	4	82	11	2465
2008	Supervisor	55	37	4	2	1	92	3	590
2008	Non-supervisor	44	39	7	6	4	83	10	2803

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	53	34	6	6	1	87	7	345
2017	Non-supervisor	43	35	8	10	4	78	14	1615
2014	Supervisor	47	41	4	5	2	89	7	312
2014	Non-supervisor	40	36	8	10	6	76	15	1342

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	40	33	9	10	7	0	0	74	17	345
2017	Non-supervisor	43	32	8	9	8	0	0	75	17	1619
2014	Supervisor	39	27	13	13	7	0	0	67	20	312
2014	Non-supervisor	36	30	11	12	9	1	1	68	22	1342
2011	Supervisor	37	37	9	10	6	0	1	74	17	573
2011	Non-supervisor	38	34	12	8	7	1	1	73	15	2463

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	28	23	8	14	10	0	16	62	28	345
2017	Non-supervisor	30	20	13	11	16	2	9	56	30	1619
2014	Supervisor	41	20	7	9	9	0	14	71	20	312
2014	Non-supervisor	30	24	11	9	15	1	9	61	27	1343
2011	Supervisor	33	25	8	12	14	0	8	63	28	573
2011	Non-supervisor	36	23	9	10	12	2	8	65	25	2460
2008	Supervisor	36	24	7	14	8	1	9	67	25	590
2008	Non-supervisor	38	25	8	10	11	2	7	69	22	2799

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	40	46	5	6	2	86	9	345
2017	Non-supervisor	35	42	9	8	5	78	13	1619
2014	Supervisor	40	38	8	9	7	77	15	312
2014	Non-supervisor	28	42	12	10	7	71	17	1343
2011	Supervisor	42	39	10	6	4	81	10	572
2011	Non-supervisor	38	37	11	8	5	76	14	2456
2008	Supervisor	49	40	5	5	1	89	6	587
2008	Non-supervisor	41	40	9	6	3	82	9	2781

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	32	37	14	10	7	69	16	344
2017	Non-supervisor	24	34	16	14	12	58	26	1618
2014	Supervisor	32	33	13	11	11	65	22	312
2014	Non-supervisor	18	35	18	15	14	53	29	1343
2011	Supervisor	24	41	16	12	7	65	19	574
2011	Non-supervisor	20	35	18	15	11	55	26	2466

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	30	44	14	8	3	0	0	74	12	344
2017	Non-supervisor	30	40	12	12	6	0	0	70	18	1618

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	49	42	4	3	2	0	91	5	344
2017	Non-supervisor	42	40	10	5	3	0	82	8	1618
2014	Supervisor	54	27	9	8	2	0	81	10	312
2014	Non-supervisor	32	39	15	8	6	1	72	14	1342
2011	Supervisor	41	42	10	4	2	0	84	6	574
2011	Non-supervisor	34	42	13	6	4	1	77	10	2463
2008	Supervisor	56	35	6	2	1	0	92	2	590
2008	Non-supervisor	47	38	8	4	2	0	86	6	2794

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	34	41	10	7	7	0	0	76	14	345
2017	Non-supervisor	27	35	13	13	11	0	0	63	24	1618

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	62	31	6	1	0	93	1	344
2017	Non-supervisor	54	33	7	3	2	88	5	1618
2014	Supervisor	70	18	5	3	4	88	7	311
2014	Non-supervisor	58	28	8	4	2	86	6	1344
2011	Supervisor	65	28	4	2	1	93	3	572
2011	Non-supervisor	61	29	6	2	1	90	4	2459

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	42	43	7	4	5	0	84	8	345
2017	Non-supervisor	23	35	13	16	12	0	59	28	1616
2014	Supervisor	37	36	5	11	11	0	73	21	312
2014	Non-supervisor	17	38	12	15	17	1	56	32	1341
2011	Supervisor	37	43	7	10	3	0	80	13	570
2011	Non-supervisor	24	37	15	13	9	1	61	23	2455

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	45	36	8	6	5	81	11	345
2017	Non-supervisor	26	34	16	13	11	60	24	1617
2014	Supervisor	39	33	11	7	10	73	17	312
2014	Non-supervisor	22	32	17	14	14	55	28	1344

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	39	38	8	9	5	77	14	345
2017	Non-supervisor	29	36	14	12	9	65	21	1618
2014	Supervisor	40	28	12	12	9	67	21	311
2014	Non-supervisor	25	33	15	15	11	58	26	1342
2011	Supervisor	36	40	13	8	3	76	11	570
2011	Non-supervisor	32	39	12	11	6	71	17	2458

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	46	39	9	5	2	84	7	345
2017	Non-supervisor	40	39	10	6	4	79	10	1618
2014	Supervisor	49	33	9	3	6	81	9	312
2014	Non-supervisor	39	36	11	10	4	76	14	1338
2011	Supervisor	46	41	6	5	2	87	7	574
2011	Non-supervisor	43	39	8	6	4	81	10	2467
2008	Supervisor	55	37	4	2	1	92	4	590
2008	Non-supervisor	47	38	8	5	2	86	7	2805

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	12	35	25	18	10	0	47	28	345
2017	Non-supervisor	31	29	16	12	11	1	61	23	1616
2014	Supervisor	12	34	22	18	13	0	46	32	312
2014	Non-supervisor	28	26	21	9	15	1	55	23	1343
2011	Supervisor	19	30	26	15	10	0	49	25	573
2011	Non-supervisor	34	28	18	9	9	1	63	19	2459
2008	Supervisor	17	33	26	16	8	1	50	23	589
2008	Non-supervisor	31	31	20	9	7	1	63	17	2804

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	17	29	39	9	5	0	1	14	47	344
2017	Non-supervisor	16	26	32	15	8	0	2	24	43	1611
2014	Supervisor	21	30	40	7	1	0	1	8	52	311
2014	Non-supervisor	20	30	30	13	6	1	1	19	51	1344
2011	Supervisor	20	34	32	10	4	0	1	14	54	572
2011	Non-supervisor	19	29	28	13	7	1	3	21	49	2445
2008	Supervisor	11	33	38	14	3	0	1	18	44	590
2008	Non-supervisor	12	28	34	16	7	1	2	24	41	2778

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	9	26	34	19	8	1	2	28	36	344
2017	Non-supervisor	12	20	30	19	13	3	3	34	34	1607
2014	Supervisor	24	24	37	9	3	0	2	13	50	310
2014	Non-supervisor	21	27	27	14	7	2	1	22	50	1338
2011	Supervisor	17	26	30	15	8	3	1	24	45	573
2011	Non-supervisor	16	21	27	17	11	3	4	30	40	2439
2008	Supervisor	8	19	32	27	11	1	2	39	28	586
2008	Non-supervisor	9	18	30	23	13	3	4	39	29	2771

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	17	25	37	15	4	0	3	20	43	344
2017	Non-supervisor	15	23	31	16	10	1	4	27	40	1607
2014	Supervisor	41	22	24	10	3	0	1	13	63	309
2014	Non-supervisor	22	23	27	13	9	3	3	23	48	1341
2011	Supervisor	22	26	34	11	4	1	2	15	49	572
2011	Non-supervisor	21	23	26	14	8	3	5	24	48	2442
2008	Supervisor	16	27	32	17	6	1	2	24	44	589
2008	Non-supervisor	15	24	28	16	8	3	5	27	43	2770

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	15	27	37	15	5	0	0	21	42	343
2017	Non-supervisor	11	17	30	23	15	1	4	39	29	1601
2014	Supervisor	24	22	39	11	2	0	2	14	47	309
2014	Non-supervisor	21	17	28	22	10	1	3	32	39	1333
2011	Supervisor	16	24	36	15	6	1	2	21	42	572
2011	Non-supervisor	15	18	30	20	11	2	4	33	35	2430
2008	Supervisor	7	22	43	20	6	0	1	26	30	587
2008	Non-supervisor	9	16	31	25	12	2	4	40	27	2767

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	31	28	28	7	5	1	1	12	60	345
2017	Non-supervisor	20	23	25	15	12	2	3	29	45	1607
2014	Supervisor	35	29	30	3	1	0	0	5	65	312
2014	Non-supervisor	32	23	22	11	8	1	2	20	57	1343
2011	Supervisor	30	32	25	8	3	0	1	12	63	572
2011	Non-supervisor	26	23	23	13	9	1	4	24	52	2442
2008	Supervisor	18	32	32	12	5	0	2	17	51	590
2008	Non-supervisor	15	22	29	18	11	1	4	30	40	2776

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	10	20	36	23	8	1	2	32	31	345
2017	Non-supervisor	13	20	27	20	12	4	4	35	36	1607
2014	Supervisor	16	16	40	18	8	0	2	27	32	311
2014	Non-supervisor	16	18	25	23	11	3	4	37	37	1339
2011	Supervisor	11	22	29	25	11	0	3	36	34	569
2011	Non-supervisor	12	19	27	21	13	3	5	37	34	2431
2008	Supervisor	9	23	33	23	10	0	2	34	33	588
2008	Non-supervisor	12	22	26	20	13	3	4	36	36	2768

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	15	28	38	13	5	1	1	17	44	344
2017	Non-supervisor	19	25	32	13	7	2	2	21	46	1605
2014	Supervisor	23	35	27	11	2	0	1	14	58	311
2014	Non-supervisor	21	25	30	13	7	1	3	21	48	1335

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	73	16	6	3	2	0	1	90	5	345
2017	Non-supervisor	76	11	5	3	2	0	4	90	5	1617
2014	Supervisor	67	25	3	2	2	0	1	93	4	312
2014	Non-supervisor	72	12	5	4	3	0	3	88	6	1344
2011	Supervisor	74	15	4	2	3	0	1	91	5	570
2011	Non-supervisor	71	14	4	3	2	1	3	89	6	2462
2008	Supervisor	77	12	4	2	2	0	3	91	4	589
2008	Non-supervisor	71	13	5	3	3	1	6	89	6	2799

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	31	39	15	8	4	2	2	73	12	344
2017	Non-supervisor	26	27	15	11	12	6	3	58	26	1618
2014	Supervisor	32	32	21	8	5	0	1	65	13	312
2014	Non-supervisor	25	27	17	11	11	5	4	57	24	1341

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	50	34	6	7	3	0	84	10	345
2017	Non-supervisor	39	29	9	12	10	1	68	22	1619
2014	Supervisor	44	41	4	6	4	0	86	10	312
2014	Non-supervisor	37	29	10	12	10	1	67	22	1342

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	27	42	13	13	4	0	0	70	17	344
2017	Non-supervisor	29	33	12	15	8	2	1	64	24	1617
2014	Supervisor	23	51	11	7	7	0	0	74	15	312
2014	Non-supervisor	25	37	13	14	7	2	1	64	22	1343
2011	Supervisor	34	40	12	10	3	1	0	75	13	573
2011	Non-supervisor	25	36	14	14	8	2	1	63	23	2468
2008	Supervisor	36	42	7	13	2	0	0	78	14	590
2008	Non-supervisor	26	38	14	14	6	2	1	65	21	2804

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	34	39	13	8	4	2	0	74	12	344
2017	Non-supervisor	21	26	16	14	10	13	1	53	28	1618
2014	Supervisor	37	34	16	7	5	1	0	72	12	312
2014	Non-supervisor	21	25	18	12	10	11	3	53	26	1342
2011	Supervisor	43	33	11	7	3	2	1	78	11	571
2011	Non-supervisor	23	26	18	14	10	7	1	54	26	2457
2008	Supervisor	46	32	9	8	3	1	0	80	11	590
2008	Non-supervisor	25	28	16	13	9	8	1	58	25	2798

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	12	31	17	25	6	6	2	47	34	344
2017	Non-supervisor	9	15	17	20	17	21	2	31	48	1616
2014	Supervisor	14	30	27	16	11	1	1	45	28	312
2014	Non-supervisor	11	17	15	19	18	18	2	35	47	1344

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	42	45	6	5	2	87	7	344
2017	Non-supervisor	44	34	9	9	5	78	14	1617
2014	Supervisor	38	47	5	8	2	85	10	312
2014	Non-supervisor	40	35	10	11	4	76	15	1342

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	39	39	10	7	4	1	0	79	11	344
2017	Non-supervisor	37	32	11	10	9	0	0	70	19	1620
2014	Supervisor	43	29	10	7	8	0	2	74	16	312
2014	Non-supervisor	42	31	10	9	7	1	0	74	16	1344
2011	Supervisor	36	36	13	9	5	0	1	73	14	572
2011	Non-supervisor	33	36	14	10	7	0	0	69	16	2467
2008	Supervisor	38	34	13	9	6	0	0	72	15	588
2008	Non-supervisor	33	36	12	11	7	1	0	70	18	2805

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	50	31	8	6	3	2	0	82	9	344
2017	Non-supervisor	45	27	11	8	6	2	1	75	14	1620
2014	Supervisor	53	24	9	5	6	1	2	79	12	312
2014	Non-supervisor	48	26	11	6	6	2	1	76	13	1342
2011	Supervisor	44	34	12	5	4	1	0	78	9	572
2011	Non-supervisor	40	32	13	8	5	2	0	74	13	2464
2008	Supervisor	47	31	12	5	4	1	0	80	8	590
2008	Non-supervisor	40	32	12	8	5	3	1	74	14	2804

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	46	35	7	7	3	1	0	82	10	343
2017	Non-supervisor	41	31	10	10	8	0	0	72	18	1618
2014	Supervisor	51	25	8	7	7	0	2	78	14	312
2014	Non-supervisor	44	28	11	9	7	0	0	73	16	1344
2011	Supervisor	41	40	8	7	4	0	0	81	11	572
2011	Non-supervisor	36	37	10	9	7	1	0	73	16	2458
2008	Supervisor	45	35	9	7	4	0	0	80	11	590
2008	Non-supervisor	38	34	10	10	6	1	0	74	16	2802

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	85	8	3	1	1	2	95	2	344
2017	Non-supervisor	83	9	4	1	2	2	93	3	1619
2014	Supervisor	79	8	6	1	2	3	91	3	312
2014	Non-supervisor	82	8	3	2	2	3	93	4	1341
2011	Supervisor	83	11	2	1	1	1	95	2	570
2011	Non-supervisor	78	12	3	2	2	3	93	4	2458
2008	Supervisor	85	7	3	1	2	2	94	3	588
2008	Non-supervisor	80	8	3	1	2	4	93	4	2803

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	54	27	5	5	3	3	3	87	8	344
2017	Non-supervisor	54	23	6	6	5	3	3	82	12	1614
2014	Supervisor	58	22	6	2	7	1	4	84	9	312
2014	Non-supervisor	57	18	6	6	6	2	4	80	13	1344
2011	Supervisor	49	25	10	7	2	2	5	79	10	572
2011	Non-supervisor	47	26	7	6	6	2	5	79	13	2456

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	59	27	5	4	3	1	1	87	8	344
2017	Non-supervisor	54	23	8	8	6	0	0	77	14	1615

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	61	24	8	2	3	1	0	87	5	344
2017	Non-supervisor	57	22	10	5	5	1	0	79	10	1617

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	55	28	7	7	3	1	0	83	10	343
2017	Non-supervisor	50	24	9	8	8	0	0	75	16	1612
2014	Supervisor	56	20	7	8	8	0	2	77	16	311
2014	Non-supervisor	53	23	10	7	7	0	0	76	13	1342

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	25	34	15	11	5	5	5	65	18	345
2014	Supervisor	31	31	14	10	8	1	5	66	19	311

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	28	39	13	12	5	2	0	69	17	345
2017	Non-supervisor	30	30	16	8	7	9	0	66	16	1617
2014	Supervisor	20	36	14	13	12	4	0	59	26	311
2014	Non-supervisor	19	23	23	12	14	9	0	46	29	1344
2011	Supervisor	22	34	20	13	8	3	0	58	21	571
2011	Non-supervisor	18	30	23	12	9	8	1	52	23	2461

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	24	41	15	13	6	0	0	66	19	345
2017	Non-supervisor	24	30	17	16	10	3	0	56	26	1616
2014	Supervisor	16	21	28	19	14	1	1	38	33	310
2014	Non-supervisor	14	23	18	20	22	4	0	38	43	1344
2011	Supervisor	20	32	19	17	11	2	0	52	29	567
2011	Non-supervisor	15	28	22	18	15	3	0	45	33	2456
2008	Supervisor	34	33	13	12	7	1	0	68	19	590
2008	Non-supervisor	22	35	18	13	8	4	0	59	22	2792

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	13	36	20	21	9	1	0	50	30	344
2017	Non-supervisor	16	25	18	20	13	7	1	45	35	1615
2014	Supervisor	9	21	27	22	20	2	0	30	42	311
2014	Non-supervisor	11	18	18	22	24	6	0	31	50	1342
2011	Supervisor	10	32	21	21	13	3	0	43	35	573
2011	Non-supervisor	9	26	23	21	14	8	0	38	37	2453
2008	Supervisor	17	38	15	20	8	2	0	57	28	590
2008	Non-supervisor	12	33	20	18	10	7	0	49	30	2798

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	24	37	16	12	8	3	63	21	345
2017	Non-supervisor	21	27	18	14	14	5	51	30	1615
2014	Supervisor	17	24	26	13	17	3	43	31	311
2014	Non-supervisor	13	19	17	17	26	7	34	47	1343
2011	Supervisor	18	34	18	15	10	4	55	27	573
2011	Non-supervisor	13	27	20	17	15	8	44	35	2457
2008	Supervisor	31	37	11	11	6	4	71	18	590
2008	Non-supervisor	18	33	18	13	9	9	56	24	2799

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	15	41	16	16	10	1	57	26	344
2017	Non-supervisor	17	28	16	21	15	4	46	37	1613
2014	Supervisor	8	28	13	32	18	1	36	50	310
2014	Non-supervisor	11	20	16	21	27	4	32	51	1341
2011	Supervisor	12	35	14	24	13	1	48	38	572
2011	Non-supervisor	12	30	18	22	16	4	43	39	2453
2008	Supervisor	22	43	11	17	7	0	65	24	588
2008	Non-supervisor	16	38	15	19	9	4	56	29	2800

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	30	45	12	10	3	1	0	75	12	345
2017	Non-supervisor	30	41	15	9	4	1	0	72	13	1619
2014	Supervisor	16	29	15	28	12	0	0	45	40	311
2014	Non-supervisor	16	32	21	16	12	3	1	50	28	1342
2011	Supervisor	26	43	13	12	5	1	0	69	17	569
2011	Non-supervisor	23	42	17	10	6	2	0	66	17	2460

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	51	38	7	2	1	1	0	90	3	345
2017	Non-supervisor	43	40	9	4	2	1	0	84	6	1619
2014	Supervisor	46	32	17	3	0	1	0	79	4	311
2014	Non-supervisor	43	37	10	5	2	3	0	83	7	1341
2011	Supervisor	42	40	11	3	2	2	0	84	5	569
2011	Non-supervisor	34	41	14	5	2	4	1	78	8	2462

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	44	37	9	7	2	1	0	82	9	344
2017	Non-supervisor	33	34	12	10	7	2	1	70	17	1615
2014	Supervisor	46	27	18	5	4	1	0	74	8	311
2014	Non-supervisor	33	37	13	7	6	3	1	73	14	1341
2011	Supervisor	45	32	11	7	2	1	1	79	9	572
2011	Non-supervisor	32	36	12	9	5	4	1	72	16	2451
2008	Supervisor	46	37	7	6	3	1	1	84	9	589
2008	Non-supervisor	32	36	13	9	5	5	1	72	15	2798

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	26	41	18	9	3	2	1	69	12	344
2017	Non-supervisor	19	27	23	15	11	4	1	48	27	1615
2014	Supervisor	30	32	13	18	6	2	0	63	24	311
2014	Non-supervisor	18	27	24	14	9	7	1	48	25	1342
2011	Supervisor	23	40	19	10	4	3	0	65	15	572
2011	Non-supervisor	14	33	23	13	8	7	2	51	23	2451

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	24	30	15	14	8	6	3	59	25	345
2017	Non-supervisor	17	22	18	18	15	9	2	44	36	1617
2014	Supervisor	21	19	13	27	9	4	7	46	40	310
2014	Non-supervisor	15	25	17	16	15	10	3	45	35	1341
2011	Supervisor	24	27	18	16	7	5	2	55	25	573
2011	Non-supervisor	14	24	20	17	13	9	2	43	34	2459

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	69	19	5	4	1	0	1	89	6	345
2017	Non-supervisor	69	14	8	3	1	1	4	87	5	1618
2014	Supervisor	53	32	8	1	2	1	3	88	4	310
2014	Non-supervisor	64	15	7	4	2	2	6	86	6	1343

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	73	16	6	2	2	1	1	90	4	345
2017	Non-supervisor	71	16	6	2	1	2	3	90	4	1617
2014	Supervisor	60	30	5	1	2	1	1	92	3	310
2014	Non-supervisor	68	15	7	3	1	3	3	89	4	1341
2011	Supervisor	71	17	6	2	1	1	2	90	4	569
2011	Non-supervisor	66	19	6	3	2	1	3	89	5	2461
2008	Supervisor	74	15	5	2	1	1	1	91	4	588
2008	Non-supervisor	70	17	5	2	2	2	2	90	5	2801

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	18	42	16	15	7	1	0	61	23	345
2017	Non-supervisor	19	27	16	19	14	4	1	49	34	1618
2014	Supervisor	15	26	25	18	15	1	0	42	33	309
2014	Non-supervisor	13	23	18	20	18	5	2	39	42	1342
2011	Supervisor	21	35	18	16	9	1	0	56	26	573
2011	Non-supervisor	18	30	18	16	14	3	1	50	32	2460
2008	Supervisor	27	41	12	13	5	1	0	69	19	589
2008	Non-supervisor	20	36	17	15	9	3	1	57	25	2802

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	23	35	12	14	13	1	1	59	28	344
2017	Non-supervisor	16	23	16	18	21	4	3	42	42	1615
2014	Supervisor	18	26	23	15	15	2	1	45	31	310
2014	Non-supervisor	9	19	16	20	26	5	4	31	51	1342
2011	Supervisor	15	30	19	18	14	2	2	47	33	574
2011	Non-supervisor	10	22	17	18	24	3	6	35	47	2466
2008	Supervisor	22	32	14	17	12	1	3	56	30	590
2008	Non-supervisor	15	29	16	18	15	3	4	47	36	2802

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	27	43	16	7	5	1	0	71	12	345
2017	Non-supervisor	17	31	21	16	10	5	0	50	28	1618

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	43	39	11	2	2	2	0	84	5	345
2017	Non-supervisor	36	34	17	5	4	4	1	73	9	1612
2014	Supervisor	35	33	23	2	2	4	0	72	5	309
2014	Non-supervisor	36	34	17	4	2	6	1	75	7	1340

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	40	43	10	5	1	1	84	6	345
2017	Non-supervisor	38	37	12	7	3	2	76	11	1617
2014	Supervisor	38	47	8	5	1	2	86	6	310
2014	Non-supervisor	36	36	14	7	4	3	74	12	1342
2011	Supervisor	32	45	14	5	2	1	78	8	570
2011	Non-supervisor	26	40	19	7	5	3	68	12	2455

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	48	37	8	5	2	0	86	7	344
2017	Non-supervisor	44	36	9	8	4	0	80	12	1615
2014	Supervisor	34	45	8	8	4	0	79	13	310
2014	Non-supervisor	37	37	11	8	6	0	75	14	1339
2011	Supervisor	37	43	12	4	3	0	80	8	568
2011	Non-supervisor	34	40	14	8	5	0	73	13	2445
2008	Supervisor	46	38	8	6	2	0	85	7	589
2008	Non-supervisor	36	42	11	7	3	1	78	10	2798

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	34	36	17	9	4	0	71	12	345
2017	Non-supervisor	32	31	16	11	9	0	63	21	1616
2014	Supervisor	15	32	29	15	8	0	48	24	310
2014	Non-supervisor	23	29	17	15	16	1	52	31	1342
2011	Supervisor	30	33	20	11	7	0	62	17	572
2011	Non-supervisor	25	35	18	12	8	1	61	21	2456

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	34	39	14	10	3	0	73	13	345
2017	Non-supervisor	31	34	16	12	7	0	65	19	1619
2014	Supervisor	17	29	27	21	7	0	45	28	310
2014	Non-supervisor	22	31	17	15	15	0	53	30	1342
2011	Supervisor	28	39	15	10	6	0	68	17	570
2011	Non-supervisor	24	38	17	13	7	0	62	21	2452
2008	Supervisor	46	37	10	4	3	0	84	7	589
2008	Non-supervisor	35	40	12	9	4	1	76	12	2804

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	34	30	14	13	7	2	0	65	21	345
2017	Non-supervisor	30	23	18	13	11	5	0	55	25	1617
2014	Supervisor	26	32	18	11	10	3	0	60	22	310
2014	Non-supervisor	25	20	20	14	13	6	2	49	30	1342
2011	Supervisor	31	27	15	12	10	4	1	61	23	571
2011	Non-supervisor	29	25	16	13	10	5	1	58	25	2450
2008	Supervisor	41	29	15	8	4	4	0	73	12	589
2008	Non-supervisor	32	28	16	11	7	5	1	64	19	2801

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Supervisor	27	38	35	345
2017	Non-supervisor	24	38	37	1620
2014	Supervisor	25	44	31	310
2014	Non-supervisor	25	36	38	1341
2011	Supervisor	26	42	32	573
2011	Non-supervisor	21	49	30	2460

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Supervisor	23	36	29	2	3	6	94
2017	Non-supervisor	17	25	24	7	21	5	380
2014	Supervisor	16	40	19	14	9999	11	89
2014	Non-supervisor	23	18	23	15	9999	21	312
2011	Supervisor	33	16	34	10	9999	7	147
2011	Non-supervisor	28	21	32	8	9999	11	523

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Supervisor	12	88	344
2017	Non-supervisor	19	81	1618
2014	Supervisor	15	85	310
2014	Non-supervisor	18	82	1337

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Supervisor	54	42
2017	Non-supervisor	60	319
2014	Supervisor	36	57
2014	Non-supervisor	58	247

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Supervisor	59	42
2017	Non-supervisor	56	319
2014	Supervisor	42	57
2014	Non-supervisor	61	247

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Supervisor	33	42
2017	Non-supervisor	4	319
2014	Supervisor	20	57

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	42
2017	Non-supervisor	3	319
2014	Supervisor	0	57

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	4	319

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Supervisor	14	42
2017	Non-supervisor	15	319
2014	Non-supervisor	11	247

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	2	319
2014	Non-supervisor	4	247

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Supervisor	52	42
2017	Non-supervisor	41	319
2014	Supervisor	49	57
2014	Non-supervisor	35	247

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Supervisor	34	42
2017	Non-supervisor	41	319
2014	Supervisor	48	57
2014	Non-supervisor	41	247

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Supervisor	52	42
2017	Non-supervisor	43	319
2014	Supervisor	35	57
2014	Non-supervisor	52	247

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Supervisor	47	42
2017	Non-supervisor	38	319
2014	Supervisor	46	57
2014	Non-supervisor	36	247

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Supervisor	28	42
2017	Non-supervisor	31	319
2014	Supervisor	33	57
2014	Non-supervisor	33	247

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Supervisor	50	42
2017	Non-supervisor	56	319
2014	Supervisor	55	57
2014	Non-supervisor	60	247

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Supervisor	43	42
2017	Non-supervisor	36	319
2014	Supervisor	25	57
2014	Non-supervisor	31	247

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	42
2014	Supervisor	0	57

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	9	319
2014	Non-supervisor	4	247

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	11	319
2014	Non-supervisor	12	247

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Supervisor	38	42
2017	Non-supervisor	50	319
2014	Supervisor	24	57
2014	Non-supervisor	42	247

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Supervisor	34	42
2017	Non-supervisor	28	319
2014	Supervisor	41	57
2014	Non-supervisor	27	247

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	12	319
2014	Supervisor	18	57
2014	Non-supervisor	11	247

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	62	42
2017	Non-supervisor	49	318
2014	Supervisor	64	57
2014	Non-supervisor	53	246

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	45	42
2017	Non-supervisor	28	318
2014	Supervisor	40	57
2014	Non-supervisor	22	246

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	28	42
2017	Non-supervisor	7	318
2014	Supervisor	23	57
2014	Non-supervisor	9	246

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	17	42
2017	Non-supervisor	27	318
2014	Supervisor	20	57
2014	Non-supervisor	26	246

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	10	318
2014	Supervisor	11	57
2014	Non-supervisor	9	246

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	42
2017	Non-supervisor	9	318
2014	Non-supervisor	7	246

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	21	42
2017	Non-supervisor	10	318
2014	Supervisor	15	57
2014	Non-supervisor	14	246

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	8	318
2014	Supervisor	17	57
2014	Non-supervisor	12	246

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	24	42
2017	Non-supervisor	30	318
2014	Supervisor	16	57
2014	Non-supervisor	29	246

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	7	287
2014	Supervisor	11	54
2014	Non-supervisor	10	225

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	17	287
2014	Supervisor	14	54
2014	Non-supervisor	13	225

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	11	287
2014	Non-supervisor	10	225

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	7	287
2014	Supervisor	12	54
2014	Non-supervisor	5	225

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	7	287
2014	Non-supervisor	10	225

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	12	42
2017	Non-supervisor	7	287
2014	Supervisor	27	54
2014	Non-supervisor	11	225

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	19	42
2017	Non-supervisor	12	287
2014	Non-supervisor	6	225

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	11	287
2014	Supervisor	9	54
2014	Non-supervisor	6	225

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	12	287
2014	Supervisor	8	54
2014	Non-supervisor	11	225

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Supervisor	23	42
2017	Non-supervisor	25	287
2014	Supervisor	16	54
2014	Non-supervisor	22	225

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	7	287
2014	Non-supervisor	5	225

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Supervisor	47	42
2017	Non-supervisor	46	287
2014	Supervisor	42	54
2014	Non-supervisor	39	225

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	59	42
2017	Non-supervisor	61	287
2014	Supervisor	61	54
2014	Non-supervisor	58	225

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	42

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Supervisor	20	42
2017	Non-supervisor	15	287
2014	Supervisor	10	54
2014	Non-supervisor	14	225

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Supervisor	96	4	42
2017	Non-supervisor	91	9	317

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	20	24	18	7	4	22	6	60	15	345
2017	Non-supervisor	13	13	21	7	9	27	9	41	26	1618
2014	Supervisor	19	20	34	4	4	15	3	48	10	310
2014	Non-supervisor	11	15	21	8	8	30	6	42	25	1340

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	33	34	20	6	2	6	1	71	8	343
2017	Non-supervisor	25	27	20	7	7	13	1	61	17	1618
2014	Supervisor	26	26	31	6	4	7	0	56	11	310
2014	Non-supervisor	21	28	19	9	7	16	2	58	19	1338
2011	Supervisor	36	40	15	4	2	3	0	78	7	568
2011	Non-supervisor	29	35	17	8	4	6	0	69	13	2442

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	41	39	5	1	0	0	13	92	2	344
2017	Non-supervisor	26	49	8	7	4	2	4	80	12	1620
2014	Supervisor	39	33	15	1	0	1	12	82	1	310
2014	Non-supervisor	26	52	10	3	1	3	5	85	5	1341
2011	Supervisor	43	39	6	2	1	0	9	91	3	571
2011	Non-supervisor	24	54	10	6	2	1	2	81	9	2453
2008	Supervisor	43	36	7	3	0	0	10	89	4	590
2008	Non-supervisor	24	49	11	8	3	2	3	76	12	2802

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	19	30	22	6	2	15	7	62	10	341
2017	Non-supervisor	12	25	20	10	6	21	6	50	23	1613
2014	Supervisor	17	22	32	4	5	10	9	48	12	310
2014	Non-supervisor	11	27	22	10	6	16	9	50	21	1342
2011	Supervisor	23	37	21	6	2	7	5	67	9	571
2011	Non-supervisor	12	30	22	10	5	16	4	53	20	2449

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	51	27	6	2	0	3	11	90	3	345
2017	Non-supervisor	40	29	11	4	2	10	4	80	7	1617
2014	Supervisor	42	30	8	2	2	4	12	86	5	310
2014	Non-supervisor	36	31	11	3	2	11	5	80	7	1341
2011	Supervisor	46	32	7	3	1	2	9	87	4	568
2011	Non-supervisor	36	36	13	4	2	7	2	80	6	2458
2008	Supervisor	48	30	7	1	1	3	11	90	2	588
2008	Non-supervisor	35	38	11	3	1	9	2	82	5	2796

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	41	32	9	4	1	4	10	85	5	344
2017	Non-supervisor	30	30	15	5	3	14	4	73	9	1618
2014	Supervisor	35	21	21	5	4	3	11	65	10	310
2014	Non-supervisor	23	29	17	6	5	13	6	64	14	1340
2011	Supervisor	38	33	10	4	2	4	8	81	7	570
2011	Non-supervisor	27	35	17	5	3	11	2	72	9	2443
2008	Supervisor	48	29	7	4	1	2	9	86	6	590
2008	Non-supervisor	31	37	14	6	2	6	2	75	9	2798

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Supervisor	4	96	345
2017	Non-supervisor	8	92	1612
2014	Supervisor	4	96	308
2014	Non-supervisor	8	92	1339

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	33	121
2014	Non-supervisor	42	89

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Supervisor	73	15
2017	Non-supervisor	84	121
2014	Supervisor	87	16
2014	Non-supervisor	76	89

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Supervisor	15
2017	Non-supervisor	121
2014	Supervisor	16
2014	Non-supervisor	89

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	6	121
2014	Supervisor	0	16

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	15
2017	Non-supervisor	10	121
2014	Supervisor	0	16

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	14	121
2014	Non-supervisor	7	89

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	10	121
2014	Supervisor	0	16
2014	Non-supervisor	8	89

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	7	121
2014	Non-supervisor	5	89

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	6	121
2014	Supervisor	0	16

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Supervisor	47	15
2017	Non-supervisor	24	121
2014	Supervisor	31	16
2014	Non-supervisor	22	89

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Supervisor	60	15
2017	Non-supervisor	27	121
2014	Supervisor	38	16
2014	Non-supervisor	21	89

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	15
2017	Non-supervisor	5	121
2014	Supervisor	0	16

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	10	121
2014	Supervisor	0	16
2014	Non-supervisor	5	89

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	15	121
2014	Non-supervisor	28	89

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	15

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	33	121
2014	Non-supervisor	29	89

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	Supervisor	15
2017	Non-supervisor	121
2014	Supervisor	16
2014	Non-supervisor	89

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	15	121
2014	Non-supervisor	35	89

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	59	15
2017	Non-supervisor	23	122
2014	Supervisor	33	16
2014	Non-supervisor	16	89

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	33	15
2017	Non-supervisor	15	122
2014	Non-supervisor	9	89

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	9	122

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	25	122
2014	Non-supervisor	29	89

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	15
2014	Supervisor	0	16

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	15
2017	Non-supervisor	10	122
2014	Non-supervisor	6	89

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	5	122
2014	Non-supervisor	6	89

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	10	122
2014	Non-supervisor	12	89

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	52	122
2014	Supervisor	37	16
2014	Non-supervisor	58	89

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	15

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	7	108
2014	Supervisor	0	15
2014	Non-supervisor	8	83

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	0	108
2014	Supervisor	0	15

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	15
2014	Supervisor	0	15

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	5	108
2014	Non-supervisor	10	83

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	12	108
2014	Supervisor	0	15
2014	Non-supervisor	8	83

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	15
2017	Non-supervisor	14	108
2014	Non-supervisor	6	83

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	12	108
2014	Supervisor	32	15
2014	Non-supervisor	12	83

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	32	108
2014	Supervisor	52	15
2014	Non-supervisor	21	83

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	12	108
2014	Non-supervisor	5	83

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Supervisor	53	15
2017	Non-supervisor	59	108
2014	Supervisor	68	15
2014	Non-supervisor	49	83

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	52	15
2017	Non-supervisor	65	108
2014	Supervisor	80	15
2014	Non-supervisor	57	83

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	15

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	15	108
2014	Supervisor	0	15
2014	Non-supervisor	11	83

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Supervisor	94	6	15
2017	Non-supervisor	87	13	122

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	24	21	21	2	2	27	4	64	5	345
2017	Non-supervisor	15	14	23	3	3	34	8	50	11	1619
2014	Supervisor	19	15	35	1	2	24	3	47	4	310
2014	Non-supervisor	14	15	23	3	3	35	7	50	11	1340

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	38	31	19	3	1	8	1	76	3	344
2017	Non-supervisor	29	29	17	4	3	16	2	70	9	1619
2014	Supervisor	30	24	31	2	2	11	0	60	5	310
2014	Non-supervisor	24	27	23	3	3	18	2	63	8	1335
2011	Supervisor	42	41	11	2	1	3	0	86	2	572
2011	Non-supervisor	33	38	14	5	2	8	0	78	7	2448

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	16	20	21	19	24	0	0	36	43	344
2017	Non-supervisor	18	22	20	17	22	0	1	40	40	1615

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	7	19	32	26	16	0	0	26	42	344
2017	Non-supervisor	17	24	24	15	19	0	1	42	34	1613

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	11	26	29	20	13	0	1	37	33	345
2017	Non-supervisor	25	26	22	12	11	0	3	53	24	1606

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	6	19	25	25	25	0	1	25	50	344
2017	Non-supervisor	17	24	21	17	20	0	1	41	38	1615

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	31	29	19	10	8	0	3	63	18	342
2017	Non-supervisor	52	21	9	3	2	0	12	83	6	1613

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	20	32	24	14	9	1	0	52	24	344
2017	Non-supervisor	30	29	21	11	9	0	1	60	20	1608

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	24	36	24	11	4	0	1	60	15	344
2017	Non-supervisor	26	33	21	11	7	0	1	60	18	1611

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	13	27	30	18	10	1	1	40	29	342
2017	Non-supervisor	20	29	24	14	11	1	1	50	26	1609

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	22	32	24	15	6	0	0	55	22	344
2017	Non-supervisor	24	31	23	12	9	1	1	56	21	1608

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	21	27	24	17	10	0	1	49	27	342
2017	Non-supervisor	22	29	22	14	11	0	1	52	26	1605

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	60	23	11	2	3	0	1	85	4	344
2017	Non-supervisor	50	23	14	7	5	0	1	74	12	1617

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	77	14	4	2	1	0	2	93	3	345
2017	Non-supervisor	71	12	7	3	3	1	3	86	7	1615

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	52	32	11	3	1	0	1	85	4	345
2017	Non-supervisor	55	28	9	3	3	0	2	85	6	1613

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	66	19	8	4	3	0	1	85	7	342
2017	Non-supervisor	61	20	8	5	5	0	2	82	10	1607

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	43	33	16	5	2	0	1	77	7	345
2017	Non-supervisor	56	5	2	1	1	0	36	95	2	1613

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	64	24	7	3	1	0	0	89	4	342
2017	Non-supervisor	61	18	8	3	2	0	7	85	6	1607

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	80	12	5	1	1	0	2	93	2	345
2017	Non-supervisor	59	18	8	5	5	1	4	81	11	1618

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	58	28	9	3	1	0	1	87	3	345
2017	Non-supervisor	51	29	12	4	2	0	2	82	6	1615

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	6	24	45	19	6	0	0	30	25	345
2017	Non-supervisor	13	30	35	14	9	0	0	42	22	1616

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	9	32	42	11	7	0	0	17	41	344
2017	Non-supervisor	13	23	36	19	8	0	0	28	36	1610

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	56	34	5	2	1	1	0	91	4	345
2017	Non-supervisor	41	40	9	6	3	0	0	81	9	1617

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	20	43	16	13	8	0	0	63	21	343
2017	Non-supervisor	20	38	13	15	13	2	0	60	28	1617

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Supervisor	17	83	345
2017	Non-supervisor	26	74	1616
2014	Supervisor	10	90	310
2014	Non-supervisor	20	80	1338

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Supervisor	79	21	57
2017	Non-supervisor	79	21	425
2014	Supervisor	78	22	40
2014	Non-supervisor	79	21	280

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	51	42	2	5	0	0	93	5	45
2017	Non-supervisor	39	38	5	13	4	1	78	17	337
2014	Supervisor	67	20	0	9	3	0	88	12	31
2014	Non-supervisor	49	30	6	11	4	0	79	15	225

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	21	23	25	12	18	1	0	21	79	344
2017	Non-supervisor	24	23	20	13	17	2	0	25	75	1618

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Supervisor	17	265
2017	Non-supervisor	28	1170

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Supervisor	35	265
2017	Non-supervisor	39	1170

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Supervisor	11	265
2017	Non-supervisor	21	1170

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Supervisor	68	265
2017	Non-supervisor	40	1170

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Supervisor	3	265
2017	Non-supervisor	6	1170

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Supervisor	43	265
2017	Non-supervisor	40	1170

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Supervisor	6	37	20	12	8	18	265
2017	Non-supervisor	4	44	21	12	5	14	1159

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	8	22	14	20	26	1	9	33	51	265
2017	Non-supervisor	11	22	12	17	29	2	6	36	51	1177

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	2	7	11	19	54	2	7	9	79	266
2017	Non-supervisor	4	9	10	18	52	2	6	14	75	1175

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Veterans Affairs Canada by Question 38. Are you a supervisor?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me