2017 Public Service Employee Survey Results for Veterans Affairs Canada by Question 118. Are you a member of a visible minority group?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 33 45 3 12 7 0 0 77 19 140
2017 Non-visible minority 35 48 5 11 3 0 0 82 13 1792
2014 Visible minority 34 43 4 13 4 1 0 78 18 111
2014 Non-visible minority 35 42 5 12 6 0 0 77 18 1526
2011 Visible minority 42 40 5 8 4 0 0 83 13 309
2011 Non-visible minority 38 45 4 10 3 0 0 83 13 2707
2008 Visible minority 50 36 5 7 3 0 0 86 9 288
2008 Non-visible minority 41 45 3 8 2 0 0 87 10 3090

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 75 16 3 5 1 0 1 91 6 140
2017 Non-visible minority 77 18 2 2 0 0 1 95 3 1782
2014 Visible minority 68 27 2 2 0 1 0 95 2 111
2014 Non-visible minority 76 18 2 2 1 0 0 94 3 1527
2011 Visible minority 64 26 4 1 1 1 3 94 2 307
2011 Non-visible minority 74 18 3 2 1 1 2 94 3 2703
2008 Visible minority 66 22 4 2 2 0 4 92 4 289
2008 Non-visible minority 76 17 2 2 1 0 2 95 3 3085

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 70 14 4 6 4 1 0 86 10 140
2017 Non-visible minority 72 17 4 4 2 0 1 90 6 1790
2014 Visible minority 60 19 10 8 2 1 1 80 10 111
2014 Non-visible minority 68 18 5 6 2 0 1 87 8 1524
2011 Visible minority 61 21 3 3 3 0 8 90 7 307
2011 Non-visible minority 66 17 4 6 2 0 5 88 8 2698
2008 Visible minority 66 14 5 5 1 0 8 87 7 287
2008 Non-visible minority 71 16 3 5 2 0 4 90 8 3084

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 37 26 6 17 14 0 0 63 31 139
2017 Non-visible minority 42 34 5 11 7 0 0 76 18 1790
2014 Visible minority 38 37 7 11 7 1 0 75 18 111
2014 Non-visible minority 44 31 6 12 7 1 0 75 19 1524
2011 Visible minority 40 36 9 8 7 0 1 76 14 307
2011 Non-visible minority 43 37 7 9 5 0 1 80 13 2693

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 20 33 11 22 14 0 0 53 36 140
2017 Non-visible minority 20 42 11 18 9 0 0 62 27 1787
2014 Visible minority 23 33 15 17 12 1 0 56 29 111
2014 Non-visible minority 19 37 11 19 13 0 0 56 32 1527
2011 Visible minority 30 38 12 14 7 0 0 68 20 308
2011 Non-visible minority 24 39 14 14 7 0 1 64 22 2708
2008 Visible minority 35 34 14 12 5 0 0 69 17 287
2008 Non-visible minority 25 44 11 13 6 0 1 70 19 3082

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 33 44 5 12 4 0 2 79 16 140
2017 Non-visible minority 40 39 9 7 4 0 0 80 11 1790
2014 Visible minority 40 34 10 11 4 1 0 75 15 111
2014 Non-visible minority 40 36 11 8 5 0 0 76 13 1527
2011 Visible minority 38 35 12 9 5 0 0 74 14 305
2011 Non-visible minority 43 36 10 7 4 0 0 79 11 2700
2008 Visible minority 41 34 15 6 3 0 0 75 9 287
2008 Non-visible minority 41 39 10 6 3 0 0 81 9 3089

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 47 27 7 13 4 0 2 75 18 139
2017 Non-visible minority 47 37 6 7 3 0 0 84 10 1790
2014 Visible minority 48 31 9 8 4 1 0 79 12 111
2014 Non-visible minority 47 35 7 7 5 0 0 82 11 1525
2011 Visible minority 42 36 10 7 5 0 0 78 12 308
2011 Non-visible minority 47 36 6 6 4 0 0 84 10 2706
2008 Visible minority 48 32 8 8 5 0 0 80 13 289
2008 Non-visible minority 46 39 6 5 3 0 0 86 8 3090

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 38 33 11 12 6 0 0 71 18 139
2017 Non-visible minority 45 35 7 9 3 0 0 80 12 1788
2014 Visible minority 35 43 6 13 3 1 0 78 16 111
2014 Non-visible minority 42 36 8 9 5 0 0 79 14 1526

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 39 26 12 8 13 0 1 66 22 140
2017 Non-visible minority 43 33 8 9 7 0 0 76 16 1791
2014 Visible minority 38 28 14 10 9 1 0 67 19 111
2014 Non-visible minority 37 30 11 13 9 1 1 68 22 1526
2011 Visible minority 29 33 16 9 8 2 3 65 17 309
2011 Non-visible minority 38 35 11 9 6 1 1 74 15 2702

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 28 15 12 12 17 5 12 52 34 140
2017 Non-visible minority 30 21 12 12 15 1 10 57 29 1791
2014 Visible minority 37 19 12 10 12 2 8 62 25 111
2014 Non-visible minority 32 24 10 9 14 1 10 62 26 1527
2011 Visible minority 41 23 8 10 10 2 6 69 22 307
2011 Non-visible minority 35 23 9 11 13 1 8 64 26 2701
2008 Visible minority 36 29 8 10 7 2 7 72 19 289
2008 Non-visible minority 38 24 8 11 10 2 8 68 23 3087

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 39 38 9 5 10 0 0 77 14 140
2017 Non-visible minority 36 43 9 8 4 0 0 79 12 1791
2014 Visible minority 38 38 12 5 6 0 0 76 12 112
2014 Non-visible minority 30 42 11 10 7 0 0 72 17 1526
2011 Visible minority 40 36 10 9 5 0 0 77 14 308
2011 Non-visible minority 39 38 11 8 5 0 0 76 13 2697
2008 Visible minority 43 39 11 4 3 0 0 82 7 286
2008 Non-visible minority 42 41 8 6 3 0 0 83 9 3071

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 22 31 15 15 16 1 0 54 31 140
2017 Non-visible minority 26 35 16 13 10 0 0 61 24 1789
2014 Visible minority 28 27 25 9 11 0 0 55 20 112
2014 Non-visible minority 21 35 17 15 13 0 0 56 28 1526
2011 Visible minority 16 33 24 12 12 2 1 50 25 309
2011 Non-visible minority 21 37 17 15 10 0 0 58 25 2707

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 31 38 13 9 8 0 0 70 17 140
2017 Non-visible minority 30 41 12 11 6 0 0 71 17 1789

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 50 33 11 1 6 0 0 83 7 139
2017 Non-visible minority 43 41 8 5 3 0 0 84 8 1790
2014 Visible minority 42 39 10 5 3 1 0 82 8 112
2014 Non-visible minority 36 36 14 8 6 0 0 73 13 1525
2011 Visible minority 34 40 14 6 4 2 0 76 10 307
2011 Non-visible minority 35 42 12 6 3 1 0 78 9 2707
2008 Visible minority 49 38 7 2 2 1 0 89 4 289
2008 Non-visible minority 48 38 8 4 2 0 0 86 6 3082

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 29 29 9 14 18 1 0 59 32 139
2017 Non-visible minority 29 37 13 12 9 0 0 65 21 1791

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 60 32 5 2 1 0 0 92 3 140
2017 Non-visible minority 55 33 7 3 1 0 0 88 4 1790
2014 Visible minority 69 16 8 4 2 0 0 85 7 112
2014 Non-visible minority 60 27 7 4 2 0 0 87 6 1526
2011 Visible minority 64 29 4 2 1 0 0 93 3 307
2011 Non-visible minority 62 28 6 2 1 0 0 90 4 2699

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 27 28 12 13 19 0 0 55 33 140
2017 Non-visible minority 26 37 12 14 10 0 0 64 24 1788
2014 Visible minority 24 34 15 14 13 0 0 58 27 112
2014 Non-visible minority 21 37 11 14 16 0 1 59 30 1525
2011 Visible minority 23 36 16 11 11 1 2 60 23 303
2011 Non-visible minority 26 38 14 13 8 0 1 65 21 2699

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 27 24 16 16 16 0 0 52 33 140
2017 Non-visible minority 30 35 14 11 9 0 0 65 20 1789
2014 Visible minority 31 24 20 11 14 0 0 55 25 112
2014 Non-visible minority 25 33 15 13 13 0 0 58 26 1527

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 32 26 11 15 16 0 0 58 31 140
2017 Non-visible minority 31 37 13 11 8 0 0 68 19 1790
2014 Visible minority 36 24 14 16 9 0 0 60 25 112
2014 Non-visible minority 27 33 15 14 11 0 0 60 25 1524
2011 Visible minority 33 38 15 7 6 0 0 72 13 306
2011 Non-visible minority 32 39 12 10 5 0 0 72 16 2698

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 38 33 15 8 6 0 0 71 14 140
2017 Non-visible minority 42 39 10 6 3 0 0 81 9 1790
2014 Visible minority 44 37 5 7 6 0 0 81 14 112
2014 Non-visible minority 41 36 10 9 4 0 0 77 13 1521
2011 Visible minority 47 35 8 5 4 0 0 82 10 309
2011 Non-visible minority 43 39 8 6 3 0 0 82 10 2708
2008 Visible minority 51 35 10 2 2 0 0 86 5 290
2008 Non-visible minority 48 39 7 5 2 0 0 87 6 3092

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 23 38 16 10 12 0 0 61 22 139
2017 Non-visible minority 28 30 17 13 11 0 1 58 24 1789
2014 Visible minority 24 40 19 6 10 0 1 65 16 112
2014 Non-visible minority 25 27 22 10 15 0 1 53 25 1526
2011 Visible minority 39 25 22 7 6 0 0 65 13 305
2011 Non-visible minority 30 29 20 10 10 0 1 60 21 2703
2008 Visible minority 35 35 18 6 6 1 1 71 12 290
2008 Non-visible minority 28 31 22 11 8 0 1 60 19 3090

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 19 32 27 10 7 1 4 18 53 137
2017 Non-visible minority 16 26 34 15 7 0 2 22 43 1786
2014 Visible minority 19 29 37 13 2 0 1 15 48 112
2014 Non-visible minority 20 30 31 12 5 1 1 18 51 1526
2011 Visible minority 17 29 20 17 8 2 6 28 51 303
2011 Non-visible minority 19 30 30 12 7 1 2 19 50 2691
2008 Visible minority 10 25 32 16 11 1 5 28 38 278
2008 Non-visible minority 12 29 35 16 6 0 2 22 42 3077

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 16 24 25 16 12 3 4 30 43 137
2017 Non-visible minority 11 21 32 19 12 2 2 33 34 1782
2014 Visible minority 21 28 30 13 4 1 2 18 51 112
2014 Non-visible minority 22 26 29 14 7 2 2 21 49 1521
2011 Visible minority 19 17 25 14 12 6 8 30 41 303
2011 Non-visible minority 16 22 28 17 10 3 3 29 41 2686
2008 Visible minority 10 17 26 19 14 6 7 38 32 275
2008 Non-visible minority 9 18 30 24 13 2 3 39 28 3069

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 21 25 25 16 9 1 4 26 48 139
2017 Non-visible minority 15 23 32 15 9 1 3 26 40 1781
2014 Visible minority 23 29 24 12 6 2 3 19 55 112
2014 Non-visible minority 25 23 27 12 8 2 3 21 50 1521
2011 Visible minority 21 21 27 10 7 6 6 20 49 303
2011 Non-visible minority 20 24 28 14 7 2 4 23 48 2688
2008 Visible minority 17 21 26 13 8 7 8 25 45 277
2008 Non-visible minority 15 25 29 17 8 2 4 26 43 3070

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 16 14 33 20 13 1 3 34 32 137
2017 Non-visible minority 11 19 31 22 13 1 3 36 32 1775
2014 Visible minority 13 14 40 21 5 1 7 28 29 112
2014 Non-visible minority 21 18 30 20 9 1 2 29 41 1513
2011 Visible minority 12 15 30 18 12 4 8 35 31 300
2011 Non-visible minority 15 20 31 19 10 2 3 31 37 2679
2008 Visible minority 7 12 31 26 11 2 10 43 22 275
2008 Non-visible minority 9 18 34 24 11 1 3 37 28 3066

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 27 23 24 11 11 3 2 23 52 137
2017 Non-visible minority 21 24 25 14 11 2 3 26 47 1783
2014 Visible minority 26 19 34 11 4 0 6 16 48 112
2014 Non-visible minority 33 24 23 10 7 1 2 17 59 1525
2011 Visible minority 22 20 26 14 12 1 6 27 45 298
2011 Non-visible minority 27 26 24 12 8 1 3 21 55 2693
2008 Visible minority 14 19 29 19 11 1 8 32 37 280
2008 Non-visible minority 16 24 29 17 9 1 3 27 42 3074

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 16 15 31 18 10 2 8 31 35 137
2017 Non-visible minority 12 20 28 21 12 3 3 35 35 1782
2014 Visible minority 26 11 23 24 6 3 7 33 41 112
2014 Non-visible minority 15 18 28 21 11 2 4 35 36 1521
2011 Visible minority 11 18 29 20 10 6 6 34 33 300
2011 Non-visible minority 12 20 27 22 12 2 4 37 34 2678
2008 Visible minority 13 22 20 19 13 5 8 37 40 278
2008 Non-visible minority 11 22 27 21 12 2 4 36 35 3064

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 27 24 24 13 8 1 3 22 53 140
2017 Non-visible minority 18 26 34 13 7 2 2 20 45 1778
2014 Visible minority 22 18 29 20 4 0 7 26 43 112
2014 Non-visible minority 22 27 30 12 6 1 2 19 50 1517
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 75 12 4 3 1 0 6 92 4 140
2017 Non-visible minority 75 12 5 3 2 0 3 90 5 1789
2014 Visible minority 78 12 4 3 0 1 2 93 3 112
2014 Non-visible minority 71 15 5 3 3 0 3 89 6 1527
2011 Visible minority 69 21 3 1 2 1 3 94 4 308
2011 Non-visible minority 72 14 5 3 3 1 3 89 6 2700
2008 Visible minority 70 18 5 3 1 0 3 91 4 286
2008 Non-visible minority 72 12 5 3 3 0 5 89 6 3088

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 28 16 16 13 21 3 3 47 36 140
2017 Non-visible minority 27 30 15 11 10 5 3 61 22 1789
2014 Visible minority 36 25 13 11 10 3 3 65 22 111
2014 Non-visible minority 26 28 18 10 10 4 4 58 22 1525

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 38 23 14 11 14 0 0 61 25 140
2017 Non-visible minority 42 30 8 11 9 1 0 72 19 1791
2014 Visible minority 45 28 11 10 7 0 0 73 17 112
2014 Non-visible minority 38 32 9 11 9 1 0 71 20 1525

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 33 23 16 14 11 3 0 59 25 140
2017 Non-visible minority 28 35 12 15 7 1 1 65 22 1789
2014 Visible minority 28 32 20 10 6 2 2 62 17 112
2014 Non-visible minority 24 40 13 13 7 2 1 66 21 1526
2011 Visible minority 28 36 12 10 8 4 1 68 19 308
2011 Non-visible minority 27 37 14 14 7 2 1 65 21 2709
2008 Visible minority 26 36 17 13 4 2 2 65 17 289
2008 Non-visible minority 28 39 12 14 6 2 1 68 20 3091

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 22 23 16 15 11 12 0 52 30 139
2017 Non-visible minority 23 28 16 13 8 11 1 58 24 1791
2014 Visible minority 25 28 21 12 6 5 3 57 19 112
2014 Non-visible minority 24 27 17 11 9 10 2 57 23 1525
2011 Visible minority 27 25 15 16 7 9 1 57 25 308
2011 Non-visible minority 27 28 17 13 9 6 1 59 23 2698
2008 Visible minority 26 25 16 12 9 9 3 58 24 287
2008 Non-visible minority 29 29 14 13 8 7 1 62 22 3087

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 15 13 15 20 16 22 0 35 46 139
2017 Non-visible minority 9 18 17 21 15 18 2 34 45 1788
2014 Visible minority 17 20 18 13 14 14 3 45 33 112
2014 Non-visible minority 11 19 17 19 17 15 2 36 43 1527

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 47 29 11 8 5 1 0 76 13 139
2017 Non-visible minority 43 36 8 8 4 0 0 80 12 1789
2014 Visible minority 41 35 7 11 4 0 2 77 15 112
2014 Non-visible minority 39 38 9 10 4 0 0 77 14 1525
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 36 22 13 16 11 0 1 59 27 140
2017 Non-visible minority 38 34 11 9 8 0 0 72 17 1791
2014 Visible minority 52 26 9 6 5 2 0 80 11 112
2014 Non-visible minority 41 31 10 9 7 1 1 74 16 1527
2011 Visible minority 28 37 17 9 8 0 0 66 17 309
2011 Non-visible minority 34 36 14 10 6 0 0 70 16 2706
2008 Visible minority 36 33 13 9 7 1 1 71 16 289
2008 Non-visible minority 34 36 12 10 7 0 0 70 18 3090

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 44 24 13 8 10 1 1 69 18 140
2017 Non-visible minority 47 28 10 8 5 2 1 77 13 1791
2014 Visible minority 58 18 10 4 8 2 0 77 12 112
2014 Non-visible minority 49 26 10 6 6 2 1 77 13 1525
2011 Visible minority 36 32 15 6 7 5 0 71 13 309
2011 Non-visible minority 41 33 12 8 4 2 0 75 12 2701
2008 Visible minority 38 31 15 5 6 4 1 72 12 288
2008 Non-visible minority 41 32 11 8 5 2 0 75 13 3091

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 42 25 9 11 11 0 1 68 22 139
2017 Non-visible minority 42 32 9 9 6 0 0 75 16 1789
2014 Visible minority 47 31 7 9 5 1 0 79 14 112
2014 Non-visible minority 45 28 11 9 7 0 1 73 16 1527
2011 Visible minority 38 36 9 8 8 1 0 75 16 307
2011 Non-visible minority 37 37 10 9 6 0 0 75 15 2699
2008 Visible minority 42 36 9 5 5 1 1 81 10 288
2008 Non-visible minority 39 34 10 10 6 1 0 74 16 3091

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 80 9 3 1 1 0 5 94 2 140
2017 Non-visible minority 83 8 4 1 2 0 2 94 3 1790
2014 Visible minority 80 13 3 1 1 0 3 95 2 112
2014 Non-visible minority 81 8 4 2 2 0 3 92 4 1524
2011 Visible minority 73 20 2 2 0 1 2 95 3 309
2011 Non-visible minority 80 11 3 2 2 0 2 93 3 2694
2008 Visible minority 79 11 3 2 1 0 3 93 3 289
2008 Non-visible minority 82 8 3 1 2 0 4 93 4 3088

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 43 28 7 8 6 6 2 77 15 139
2017 Non-visible minority 55 23 6 5 5 3 3 83 11 1787
2014 Visible minority 60 15 4 8 6 2 6 81 15 112
2014 Non-visible minority 57 19 7 5 6 2 4 81 12 1527
2011 Visible minority 38 26 9 8 8 3 8 72 18 304
2011 Non-visible minority 49 25 8 6 5 2 5 80 12 2702

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 48 20 11 10 11 0 0 68 21 140
2017 Non-visible minority 56 23 7 7 6 0 0 80 13 1787

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 49 19 16 6 10 1 0 68 16 140
2017 Non-visible minority 58 22 10 4 4 1 0 81 9 1789

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 43 22 16 6 12 0 0 66 19 139
2017 Non-visible minority 52 25 8 8 6 0 0 77 15 1784
2014 Visible minority 52 32 7 1 7 1 0 84 9 112
2014 Non-visible minority 54 22 10 7 7 0 0 76 14 1524
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 29 26 9 8 18 0 9 61 29 11
2017 Non-visible minority 25 34 15 11 4 5 5 66 17 332
2014 Visible minority 25 18 26 13 6 0 12 50 21 16
2014 Non-visible minority 31 31 14 9 8 1 5 67 18 291

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 28 22 17 9 13 11 1 57 24 140
2017 Non-visible minority 30 32 15 9 6 8 0 68 16 1790
2014 Visible minority 30 18 25 11 10 5 0 51 22 112
2014 Non-visible minority 18 26 20 13 14 8 0 49 29 1527
2011 Visible minority 14 32 27 8 9 9 1 51 19 306
2011 Non-visible minority 19 30 22 12 9 7 1 53 23 2702

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 24 19 18 15 20 4 1 45 37 140
2017 Non-visible minority 25 33 16 15 8 2 0 59 24 1789
2014 Visible minority 13 35 18 15 17 1 0 49 33 112
2014 Non-visible minority 15 22 20 20 20 3 1 38 41 1526
2011 Visible minority 18 27 24 11 12 5 1 49 25 305
2011 Non-visible minority 16 29 21 18 14 2 0 46 33 2695
2008 Visible minority 23 33 18 11 9 6 1 60 21 287
2008 Non-visible minority 24 35 17 13 8 3 0 61 22 3082

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 19 18 14 21 21 8 0 39 46 140
2017 Non-visible minority 16 28 19 20 12 5 1 46 34 1788
2014 Visible minority 18 18 27 19 17 2 0 36 37 112
2014 Non-visible minority 11 19 19 23 23 5 0 31 49 1525
2011 Visible minority 13 28 23 12 13 10 1 46 28 307
2011 Non-visible minority 9 27 22 22 14 6 0 38 38 2696
2008 Visible minority 15 34 20 12 8 10 1 54 23 289
2008 Non-visible minority 12 34 19 19 9 6 0 50 30 3085

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 21 17 14 13 25 10 0 42 43 140
2017 Non-visible minority 22 30 18 14 12 4 0 54 27 1789
2014 Visible minority 22 18 19 14 24 4 0 41 39 111
2014 Non-visible minority 13 20 19 16 25 7 0 36 44 1527
2011 Visible minority 15 34 16 9 15 10 0 55 27 305
2011 Non-visible minority 14 28 20 18 14 7 0 45 34 2702
2008 Visible minority 22 32 16 10 9 12 0 61 21 289
2008 Non-visible minority 20 34 17 13 8 8 0 58 23 3087

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 21 20 16 18 19 5 0 43 39 138
2017 Non-visible minority 16 31 16 20 13 3 0 49 35 1787
2014 Visible minority 22 23 17 16 21 1 0 46 38 111
2014 Non-visible minority 10 21 16 24 25 4 0 33 51 1524
2011 Visible minority 16 35 17 14 14 4 0 53 29 305
2011 Non-visible minority 11 30 17 23 16 3 0 43 40 2698
2008 Visible minority 25 38 10 15 9 3 0 64 25 288
2008 Non-visible minority 16 39 14 19 8 3 0 57 28 3087
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 37 26 16 12 7 1 0 65 19 140
2017 Non-visible minority 29 43 14 9 4 1 0 73 13 1792
2014 Visible minority 22 32 24 12 8 1 0 54 21 111
2014 Non-visible minority 15 31 20 18 12 3 1 48 31 1527
2011 Visible minority 25 40 14 9 8 3 1 67 18 306
2011 Non-visible minority 23 42 17 11 5 1 0 66 16 2699

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 48 32 6 6 5 2 0 82 12 140
2017 Non-visible minority 45 40 9 4 1 1 0 86 5 1792
2014 Visible minority 45 35 10 4 3 3 0 83 7 112
2014 Non-visible minority 43 37 12 4 2 2 0 82 6 1525
2011 Visible minority 31 38 18 5 2 6 1 74 7 307
2011 Non-visible minority 36 41 13 5 2 3 1 79 7 2700

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 35 24 14 8 15 3 1 62 24 140
2017 Non-visible minority 36 35 12 10 5 2 1 73 15 1787
2014 Visible minority 40 38 12 5 5 1 1 78 9 112
2014 Non-visible minority 35 35 14 7 6 3 1 72 13 1526
2011 Visible minority 30 37 13 10 6 5 0 70 17 306
2011 Non-visible minority 35 36 12 9 5 3 1 74 14 2693
2008 Visible minority 31 37 10 8 6 6 1 73 15 289
2008 Non-visible minority 34 36 12 9 4 4 1 74 14 3086

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 18 22 26 12 17 5 0 42 31 140
2017 Non-visible minority 21 30 22 14 9 4 1 53 24 1788
2014 Visible minority 29 25 27 5 10 3 1 56 16 112
2014 Non-visible minority 20 27 21 15 9 6 1 51 26 1526
2011 Visible minority 12 35 21 11 10 11 1 53 23 304
2011 Non-visible minority 16 34 23 13 7 6 1 54 21 2694

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 21 18 13 18 22 5 3 42 44 139
2017 Non-visible minority 19 23 17 17 13 9 2 47 33 1791
2014 Visible minority 20 23 22 17 11 3 4 46 30 112
2014 Non-visible minority 16 24 16 18 14 9 4 46 36 1524
2011 Visible minority 15 21 24 11 13 13 3 43 28 307
2011 Non-visible minority 16 25 19 17 12 8 2 46 33 2701

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 69 14 7 2 1 0 7 89 4 139
2017 Non-visible minority 69 15 7 3 2 1 3 88 5 1792
2014 Visible minority 54 19 17 1 1 2 7 80 2 112
2014 Non-visible minority 62 18 7 4 2 2 5 86 6 1527

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 69 14 6 1 2 2 5 90 4 140
2017 Non-visible minority 71 16 6 2 1 2 2 90 4 1790
2014 Visible minority 67 20 9 4 1 0 0 86 5 112
2014 Non-visible minority 66 18 6 2 1 3 3 89 4 1525
2011 Visible minority 60 26 5 3 2 2 3 90 5 308
2011 Non-visible minority 68 18 6 3 2 1 3 89 5 2698
2008 Visible minority 66 20 5 2 3 2 2 90 5 288
2008 Non-visible minority 71 16 5 2 2 1 2 90 4 3087

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 19 22 12 16 28 3 0 42 45 140
2017 Non-visible minority 19 30 17 18 11 4 1 52 31 1791
2014 Visible minority 19 14 24 19 18 2 3 36 39 112
2014 Non-visible minority 13 24 19 20 18 5 2 40 40 1525
2011 Visible minority 21 27 16 15 16 2 2 50 33 307
2011 Non-visible minority 18 32 18 16 13 3 1 51 30 2703
2008 Visible minority 24 34 16 12 9 3 1 61 22 289
2008 Non-visible minority 21 37 16 15 8 2 1 59 24 3089

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 15 18 12 13 33 5 3 37 50 140
2017 Non-visible minority 17 26 15 18 19 3 2 46 38 1787
2014 Visible minority 16 12 16 21 28 3 3 30 53 112
2014 Non-visible minority 10 21 18 18 24 5 4 34 46 1526
2011 Visible minority 12 19 18 15 28 3 5 33 47 308
2011 Non-visible minority 11 24 17 18 22 3 5 38 44 2708
2008 Visible minority 18 26 13 17 15 4 7 49 36 286
2008 Non-visible minority 16 30 16 18 15 2 3 49 35 3091

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 16 26 16 16 21 5 0 44 39 139
2017 Non-visible minority 19 34 21 14 8 4 0 55 24 1792

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 31 30 15 5 15 5 0 64 20 139
2017 Non-visible minority 38 35 16 4 3 4 1 76 8 1786
2014 Visible minority 35 36 12 7 7 3 1 73 14 112
2014 Non-visible minority 36 33 18 4 2 6 1 74 6 1524

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 36 30 15 7 11 2 0 67 18 139
2017 Non-visible minority 39 38 12 7 2 2 0 79 9 1791
2014 Visible minority 36 34 13 8 6 2 0 72 15 112
2014 Non-visible minority 36 38 13 7 3 2 0 76 11 1527
2011 Visible minority 27 38 19 5 5 4 1 69 11 309
2011 Non-visible minority 27 41 18 7 4 3 0 70 12 2693

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 36 34 12 10 8 1 0 70 18 138
2017 Non-visible minority 46 36 8 7 3 0 0 81 10 1789
2014 Visible minority 43 40 6 7 5 0 0 83 12 112
2014 Non-visible minority 37 38 11 8 6 0 0 75 14 1524
2011 Visible minority 36 39 13 7 4 1 0 76 11 306
2011 Non-visible minority 34 40 13 7 5 0 0 75 12 2685
2008 Visible minority 31 44 14 5 4 0 0 76 10 287
2008 Non-visible minority 38 41 10 7 3 1 0 80 10 3087

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 25 27 23 9 17 0 0 52 25 139
2017 Non-visible minority 33 32 16 11 8 0 0 65 19 1790
2014 Visible minority 29 24 15 18 13 1 0 54 31 112
2014 Non-visible minority 21 30 19 15 15 0 0 51 30 1527
2011 Visible minority 29 33 18 8 9 2 0 64 18 305
2011 Non-visible minority 26 34 19 12 8 1 0 61 20 2698

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 24 31 21 10 14 0 0 55 24 139
2017 Non-visible minority 32 35 15 12 6 0 0 67 17 1793
2014 Visible minority 28 27 16 16 13 0 0 55 29 112
2014 Non-visible minority 21 31 18 16 14 0 0 52 30 1527
2011 Visible minority 26 38 18 10 6 1 0 65 17 306
2011 Non-visible minority 25 38 17 13 7 0 0 63 20 2694
2008 Visible minority 34 38 16 7 4 1 0 73 11 289
2008 Non-visible minority 37 40 11 8 3 1 0 77 12 3090

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 25 15 18 17 23 2 1 41 41 140
2017 Non-visible minority 31 25 17 13 9 4 0 58 23 1790
2014 Visible minority 20 22 21 18 15 4 0 44 34 112
2014 Non-visible minority 26 23 19 13 12 5 1 52 27 1527
2011 Visible minority 26 22 18 12 16 6 1 52 29 306
2011 Non-visible minority 30 26 15 13 10 5 1 59 25 2693
2008 Visible minority 29 23 20 12 10 6 1 56 23 290
2008 Non-visible minority 34 29 15 10 6 4 1 67 17 3086
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 Visible minority 35 27 39 140
2017 Non-visible minority 24 39 37 1793
2014 Visible minority 26 34 40 112
2014 Non-visible minority 25 38 36 1525
2011 Visible minority 23 50 27 308
2011 Non-visible minority 22 47 31 2702

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Visible minority 4 25 44 8 15 4 48
2017 Non-visible minority 20 27 23 6 18 5 421
2014 Visible minority 16 20 53 3 9999 8 29
2014 Non-visible minority 22 22 20 16 9999 20 367
2011 Visible minority 17 4 62 9 9999 7 70
2011 Non-visible minority 31 22 29 8 9999 10 593
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Visible minority 20 80 139
2017 Non-visible minority 18 82 1790
2014 Visible minority 19 81 112
2014 Non-visible minority 17 83 1523

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 Visible minority 56 29
2017 Non-visible minority 60 322
2014 Visible minority 58 24
2014 Non-visible minority 54 275

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Visible minority 68 29
2017 Non-visible minority 56 322
2014 Visible minority 63 24
2014 Non-visible minority 57 275

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 7 322
2014 Non-visible minority 6 275

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 2 322
2014 Visible minority 0 24

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 Visible minority 0 29
2017 Non-visible minority 5 322
2014 Visible minority 0 24
2014 Non-visible minority 4 275

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 Visible minority 24 29
2017 Non-visible minority 15 322
2014 Non-visible minority 9 275

Question 64g. From whom did you experience harassment on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 2 322
2014 Non-visible minority 6 275

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 Visible minority 41 29
2017 Non-visible minority 42 322
2014 Visible minority 49 24
2014 Non-visible minority 37 274

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 Visible minority 44 29
2017 Non-visible minority 40 322
2014 Visible minority 40 24
2014 Non-visible minority 43 274

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 Visible minority 51 29
2017 Non-visible minority 42 322
2014 Visible minority 33 24
2014 Non-visible minority 51 274

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 Visible minority 27 29
2017 Non-visible minority 40 322
2014 Visible minority 53 24
2014 Non-visible minority 36 274

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 Visible minority 31 29
2017 Non-visible minority 31 322
2014 Visible minority 34 24
2014 Non-visible minority 33 274

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 Visible minority 58 29
2017 Non-visible minority 54 322
2014 Visible minority 56 24
2014 Non-visible minority 60 274

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 Visible minority 31 29
2017 Non-visible minority 38 322
2014 Visible minority 36 24
2014 Non-visible minority 29 274

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 Visible minority 0 29

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 9 322
2014 Non-visible minority 5 274

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 10 322
2014 Non-visible minority 11 274

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 Visible minority 72 29
2017 Non-visible minority 47 322
2014 Visible minority 65 24
2014 Non-visible minority 37 274

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 Visible minority 27 29
2017 Non-visible minority 28 322
2014 Visible minority 37 24
2014 Non-visible minority 29 274

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Visible minority 27 29
2017 Non-visible minority 10 322
2014 Visible minority 32 24
2014 Non-visible minority 11 274

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Visible minority 41 29
2017 Non-visible minority 51 321
2014 Visible minority 56 24
2014 Non-visible minority 55 274

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 Visible minority 37 29
2017 Non-visible minority 30 321
2014 Visible minority 33 24
2014 Non-visible minority 25 274

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 10 321
2014 Non-visible minority 11 274

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Visible minority 34 29
2017 Non-visible minority 25 321
2014 Visible minority 46 24
2014 Non-visible minority 24 274

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 9 321
2014 Non-visible minority 10 274

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 8 321
2014 Visible minority 17 24
2014 Non-visible minority 6 274

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 11 321
2014 Non-visible minority 15 274

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 9 321
2014 Non-visible minority 12 274

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Visible minority 35 29
2017 Non-visible minority 28 321
2014 Visible minority 39 24
2014 Non-visible minority 25 274

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 7 293
2014 Non-visible minority 11 256

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 16 293
2014 Non-visible minority 14 256

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 10 293
2014 Non-visible minority 10 256

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 7 293
2014 Visible minority 0 19
2014 Non-visible minority 6 256

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 6 293
2014 Non-visible minority 9 256

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 7 293
2014 Visible minority 38 19
2014 Non-visible minority 12 256

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 15 293
2014 Non-visible minority 6 256

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 11 293
2014 Non-visible minority 6 256

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 11 293
2014 Non-visible minority 11 256

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Visible minority 38 26
2017 Non-visible minority 23 293
2014 Non-visible minority 20 256

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 7 293
2014 Non-visible minority 6 256

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Visible minority 65 26
2017 Non-visible minority 44 293
2014 Visible minority 58 19
2014 Non-visible minority 38 256

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 Visible minority 0 26
2014 Visible minority 0 19

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Visible minority 65 26
2017 Non-visible minority 60 293
2014 Visible minority 45 19
2014 Non-visible minority 59 256

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 16 293
2014 Visible minority 25 19
2014 Non-visible minority 12 256

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Visible minority 93 7 29
2017 Non-visible minority 91 9 320

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 15 9 22 7 13 28 7 37 30 140
2017 Non-visible minority 14 15 20 7 8 26 8 45 23 1791
2014 Visible minority 18 23 21 3 9 18 9 56 16 112
2014 Non-visible minority 12 16 24 7 8 28 5 43 21 1525

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 23 24 21 6 11 13 1 55 21 140
2017 Non-visible minority 27 28 19 7 6 12 1 63 15 1789
2014 Visible minority 33 25 15 10 4 11 2 66 16 111
2014 Non-visible minority 21 28 20 9 6 15 1 58 18 1524
2011 Visible minority 29 35 18 5 5 7 0 69 11 302
2011 Non-visible minority 30 36 17 8 4 6 0 71 12 2687
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 32 38 12 6 6 1 5 74 13 140
2017 Non-visible minority 28 48 7 6 3 2 5 82 10 1792
2014 Visible minority 36 41 11 2 2 1 7 84 4 112
2014 Non-visible minority 28 49 11 3 1 2 7 84 4 1526
2011 Visible minority 20 51 14 8 5 1 2 73 13 306
2011 Non-visible minority 29 51 9 5 1 1 4 83 7 2695
2008 Visible minority 22 43 15 10 3 3 3 70 14 287
2008 Non-visible minority 27 47 10 7 2 2 4 79 10 3091

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 15 23 18 11 9 18 6 50 26 139
2017 Non-visible minority 13 26 20 9 5 20 6 53 20 1784
2014 Visible minority 21 28 22 8 3 6 10 60 13 112
2014 Non-visible minority 11 26 24 9 6 15 9 49 20 1527
2011 Visible minority 11 35 22 10 5 14 4 56 18 308
2011 Non-visible minority 14 31 22 10 5 14 4 56 17 2690

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 40 22 14 5 3 14 4 74 9 140
2017 Non-visible minority 42 29 10 3 1 9 5 83 6 1790
2014 Visible minority 44 28 6 6 4 5 7 82 12 112
2014 Non-visible minority 37 31 11 3 2 10 7 81 6 1526
2011 Visible minority 32 34 17 5 3 7 2 73 9 307
2011 Non-visible minority 39 35 11 4 1 6 4 82 6 2696
2008 Visible minority 32 39 14 2 2 9 3 80 5 287
2008 Non-visible minority 38 37 10 3 1 8 4 84 4 3084

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 27 25 17 7 5 15 5 65 14 139
2017 Non-visible minority 32 31 14 4 2 12 5 76 8 1792
2014 Visible minority 35 30 14 4 5 6 7 74 10 112
2014 Non-visible minority 25 28 18 6 5 12 7 65 13 1525
2011 Visible minority 24 36 16 5 4 12 2 70 11 307
2011 Non-visible minority 29 35 15 5 2 10 4 74 8 2686
2008 Visible minority 28 36 15 5 3 10 3 73 9 288
2008 Non-visible minority 35 36 13 6 2 5 3 77 9 3088
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Visible minority 15 85 137
2017 Non-visible minority 6 94 1788
2014 Visible minority 9 91 112
2014 Non-visible minority 7 93 1523

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2017 Visible minority 36 22
2017 Non-visible minority 31 108
2014 Visible minority 61 11
2014 Non-visible minority 37 92

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Visible minority 91 22
2017 Non-visible minority 81 108
2014 Visible minority 54 11
2014 Non-visible minority 80 92

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Visible minority 0 22
2017 Non-visible minority 0 108
2014 Visible minority 0 11
2014 Non-visible minority 0 92

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 7 108
2014 Visible minority 0 11

Question 76g. From whom did you experience discrimination on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 8 108
2014 Visible minority 0 11

Question 77a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic
(%)
Total responses
2017 Visible minority 51 22
2017 Non-visible minority 5 108
2014 Visible minority 77 11
2014 Non-visible minority 0 92

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Demographic
(%)
Total responses
2017 Visible minority 45 22
2014 Visible minority 64 11

Question 77c. Please indicate the type of discrimination you experienced. ...Colour

Survey year Demographic
(%)
Total responses
2017 Visible minority 31 22
2014 Visible minority 61 11
2014 Non-visible minority 0 92

Question 77e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 31 108
2014 Non-visible minority 24 92

Question 77f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic
(%)
Total responses
2017 Visible minority 22 22
2017 Non-visible minority 33 108
2014 Visible minority 55 11
2014 Non-visible minority 20 92

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic
(%)
Total responses
2017 Visible minority 0 22
2017 Non-visible minority 6 108

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2017 Visible minority 0 22

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status

Survey year Demographic
(%)
Total responses
2017 Visible minority 0 22
2017 Non-visible minority 12 108
2014 Visible minority 0 11
2014 Non-visible minority 5 92

Question 77j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 17 108
2014 Non-visible minority 26 92

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2017 Visible minority 0 22

Question 77l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Demographic
(%)
Total responses
2017 Visible minority 27 22
2017 Non-visible minority 33 108
2014 Non-visible minority 28 92

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 Visible minority 0 22
2017 Non-visible minority 0 108
2014 Visible minority 0 11
2014 Non-visible minority 0 92

Question 77n. Please indicate the type of discrimination you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 12 108
2014 Non-visible minority 34 92

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 29 109
2014 Non-visible minority 17 92

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 16 109
2014 Non-visible minority 9 92

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 8 109

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Visible minority 22 22
2017 Non-visible minority 26 109
2014 Non-visible minority 29 92

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 9 109

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 Visible minority 0 22
2017 Non-visible minority 6 109
2014 Non-visible minority 6 92

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 9 109
2014 Non-visible minority 12 92

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Visible minority 55 22
2017 Non-visible minority 47 109
2014 Visible minority 56 11
2014 Non-visible minority 56 92

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 Visible minority 0 19

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Visible minority 0 19
2017 Non-visible minority 12 98
2014 Non-visible minority 8 89

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.

Survey year Demographic
(%)
Total responses
2017 Visible minority 0 19

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic
(%)
Total responses
2017 Visible minority 0 19

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 Visible minority 0 19
2017 Non-visible minority 7 98
2014 Non-visible minority 6 89

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 13 98
2014 Non-visible minority 8 89

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 11 98
2014 Non-visible minority 8 89

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 12 98
2014 Non-visible minority 16 89

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Visible minority 41 19
2017 Non-visible minority 26 98
2014 Non-visible minority 25 89

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 12 98
2014 Non-visible minority 6 89

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Visible minority 73 19
2017 Non-visible minority 54 98
2014 Non-visible minority 48 89

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 Visible minority 0 19
2014 Non-visible minority 6 89

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Visible minority 70 19
2017 Non-visible minority 61 98
2014 Non-visible minority 59 89

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Non-visible minority 15 98
2014 Non-visible minority 11 89

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Visible minority 91 9 22
2017 Non-visible minority 87 13 109

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 14 14 22 3 10 30 7 44 22 140
2017 Non-visible minority 17 15 23 3 2 33 7 54 9 1792
2014 Visible minority 19 25 22 4 3 20 6 60 10 112
2014 Non-visible minority 14 15 25 2 3 34 7 49 9 1526

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 24 22 18 6 11 19 0 57 20 140
2017 Non-visible minority 31 30 17 4 2 14 2 72 7 1791
2014 Visible minority 33 28 18 4 4 12 1 70 9 112
2014 Non-visible minority 24 26 25 3 3 17 2 62 7 1521
2011 Visible minority 31 39 14 6 2 7 0 76 8 303
2011 Non-visible minority 35 38 14 4 1 7 0 80 6 2695
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 16 19 17 12 32 1 3 36 46 140
2017 Non-visible minority 18 22 20 18 22 0 1 40 40 1787

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 14 23 22 15 23 0 2 38 40 140
2017 Non-visible minority 15 23 26 17 18 0 1 39 35 1785

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 20 25 20 15 15 0 6 47 31 140
2017 Non-visible minority 23 26 23 14 11 0 2 51 25 1779

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 8 21 19 21 25 1 4 31 49 140
2017 Non-visible minority 15 23 21 18 21 0 1 39 39 1787

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 40 18 13 5 7 1 16 70 14 140
2017 Non-visible minority 49 22 10 4 3 0 10 80 8 1783

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 25 20 27 13 13 1 1 46 27 138
2017 Non-visible minority 29 31 21 11 8 0 0 59 20 1783

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 22 25 25 13 12 1 2 49 25 138
2017 Non-visible minority 26 34 22 11 7 0 1 61 17 1785

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 18 21 21 19 17 2 2 41 38 138
2017 Non-visible minority 19 30 25 15 10 1 1 49 25 1781

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 23 27 18 15 14 0 3 51 30 137
2017 Non-visible minority 24 31 23 12 8 1 1 56 21 1783

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 19 27 24 13 14 0 3 47 28 138
2017 Non-visible minority 22 29 22 14 11 0 1 52 26 1777

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 43 23 18 5 6 0 5 70 11 140
2017 Non-visible minority 53 23 13 6 4 0 1 76 11 1789

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 51 18 7 5 10 2 7 76 17 139
2017 Non-visible minority 74 12 6 3 2 0 2 88 5 1789

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 47 29 9 4 5 2 5 82 9 139
2017 Non-visible minority 56 29 9 3 2 0 1 86 5 1788

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 47 16 10 7 14 1 6 67 22 138
2017 Non-visible minority 63 19 8 5 4 0 1 84 9 1779

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 40 10 3 3 4 1 39 83 12 140
2017 Non-visible minority 54 10 4 1 1 0 29 91 3 1786

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 49 19 9 4 3 3 14 81 8 139
2017 Non-visible minority 63 19 8 3 2 0 5 86 5 1778

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 45 18 6 8 11 2 10 72 22 140
2017 Non-visible minority 64 17 7 4 4 1 3 84 9 1791

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 49 23 17 5 1 0 5 76 6 140
2017 Non-visible minority 52 30 11 4 2 0 2 83 6 1788

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 10 27 36 14 14 0 0 37 28 140
2017 Non-visible minority 12 29 37 15 8 0 0 40 22 1788

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 15 29 32 17 5 1 0 22 45 139
2017 Non-visible minority 12 24 37 18 8 0 0 26 36 1784

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 34 34 14 7 10 1 0 68 17 140
2017 Non-visible minority 44 39 8 5 2 0 0 84 8 1790

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 17 36 15 13 18 1 0 53 32 139
2017 Non-visible minority 21 39 13 15 11 2 0 61 26 1789
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Visible minority 29 71 140
2017 Non-visible minority 24 76 1788
2014 Visible minority 19 81 112
2014 Non-visible minority 19 81 1525

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Visible minority 59 41 41
2017 Non-visible minority 81 19 434
2014 Visible minority 77 23 26
2014 Non-visible minority 79 21 296

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 16 69 8 8 0 0 0 85 8 24
2017 Non-visible minority 43 36 4 13 3 0 1 80 16 352
2014 Visible minority 60 19 11 5 5 0 0 79 10 20
2014 Non-visible minority 50 30 5 11 4 0 0 80 15 239
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 20 12 26 9 28 3 1 21 79 140
2017 Non-visible minority 24 24 20 13 17 2 0 25 75 1790

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 Visible minority 39 108
2017 Non-visible minority 25 1308

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Visible minority 48 108
2017 Non-visible minority 38 1308

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Visible minority 18 108
2017 Non-visible minority 19 1308

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 Visible minority 37 108
2017 Non-visible minority 46 1308

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 Visible minority 9 108
2017 Non-visible minority 5 1308

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 Visible minority 35 108
2017 Non-visible minority 41 1308

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 Visible minority 3 35 19 11 12 20 106
2017 Non-visible minority 5 44 21 12 5 14 1299

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 14 21 13 9 38 2 3 37 50 108
2017 Non-visible minority 10 22 12 19 28 2 7 35 51 1315

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Visible minority 7 10 6 11 63 0 2 18 76 108
2017 Non-visible minority 3 8 10 19 51 2 6 13 76 1314
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