2017 Public Service Employee Survey Results for Veterans Affairs Canada by Question 117. Are you a person with a disability?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 22 48 5 17 8 0 0 70 25 204
2017 Not a person with a disability 36 47 4 10 2 0 0 83 13 1736
2014 Person with a disability 33 35 5 18 8 0 0 68 26 161
2014 Not a person with a disability 35 43 5 12 6 0 0 78 17 1478
2011 Person with a disability 29 46 4 15 7 0 0 75 21 240
2011 Not a person with a disability 40 44 4 9 3 0 0 84 12 2772
2008 Person with a disability 36 44 5 10 5 0 0 80 15 278
2008 Not a person with a disability 42 45 4 7 2 0 0 87 9 3098

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 70 20 4 3 1 1 1 92 4 204
2017 Not a person with a disability 77 17 2 2 1 0 1 95 3 1726
2014 Person with a disability 72 17 5 2 3 0 0 89 6 161
2014 Not a person with a disability 76 18 2 2 0 0 0 95 3 1479
2011 Person with a disability 68 19 7 2 2 1 1 89 4 240
2011 Not a person with a disability 74 18 2 2 1 1 2 95 3 2765
2008 Person with a disability 77 17 4 1 0 0 1 95 2 277
2008 Not a person with a disability 75 18 2 2 1 0 2 95 3 3095

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 69 16 5 7 2 0 2 87 8 204
2017 Not a person with a disability 72 17 4 4 2 0 1 90 6 1734
2014 Person with a disability 64 13 6 11 1 0 4 81 12 161
2014 Not a person with a disability 67 19 5 5 2 0 1 87 8 1477
2011 Person with a disability 64 15 6 5 5 0 4 83 10 239
2011 Not a person with a disability 66 18 4 5 2 0 5 89 8 2762
2008 Person with a disability 73 17 1 5 1 0 2 92 7 278
2008 Not a person with a disability 70 15 3 5 2 0 4 89 8 3090

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 31 32 9 14 14 0 0 63 28 203
2017 Not a person with a disability 42 34 5 11 7 0 0 77 18 1734
2014 Person with a disability 40 31 8 8 12 0 0 72 20 161
2014 Not a person with a disability 43 31 5 13 6 1 0 75 19 1476
2011 Person with a disability 34 36 8 13 8 0 0 70 22 239
2011 Not a person with a disability 43 37 7 8 4 0 1 80 13 2757

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 14 42 8 24 12 0 0 56 36 204
2017 Not a person with a disability 21 41 11 18 9 0 0 62 27 1731
2014 Person with a disability 24 23 9 20 24 0 0 47 44 161
2014 Not a person with a disability 18 38 12 20 12 0 0 56 32 1479
2011 Person with a disability 15 35 18 18 12 0 1 51 30 241
2011 Not a person with a disability 26 39 13 14 7 0 1 66 21 2771
2008 Person with a disability 21 37 15 18 9 0 1 58 26 279
2008 Not a person with a disability 27 44 11 13 5 0 1 71 18 3089

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 39 32 11 10 7 0 0 72 17 204
2017 Not a person with a disability 40 41 8 8 3 0 0 80 11 1733
2014 Person with a disability 43 31 12 9 5 0 1 74 14 161
2014 Not a person with a disability 39 37 11 8 4 0 0 76 13 1479
2011 Person with a disability 41 34 8 10 7 0 0 75 17 241
2011 Not a person with a disability 43 36 10 7 4 0 0 79 10 2760
2008 Person with a disability 39 36 12 8 4 0 0 76 12 278
2008 Not a person with a disability 41 39 10 6 3 0 0 81 9 3096

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 45 27 10 10 7 0 0 73 17 205
2017 Not a person with a disability 47 38 5 7 3 0 0 85 10 1733
2014 Person with a disability 48 28 8 9 6 0 0 77 15 161
2014 Not a person with a disability 46 36 7 6 5 0 0 82 11 1477
2011 Person with a disability 44 32 5 10 9 0 0 76 19 240
2011 Not a person with a disability 47 37 7 6 3 0 0 84 9 2770
2008 Person with a disability 46 32 8 10 4 0 0 78 14 279
2008 Not a person with a disability 46 39 6 5 3 0 0 85 8 3099

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 34 31 9 21 6 0 0 64 26 203
2017 Not a person with a disability 46 35 7 8 3 0 0 81 11 1732
2014 Person with a disability 35 29 15 12 9 0 0 65 21 161
2014 Not a person with a disability 42 38 7 9 4 0 0 80 13 1478

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 35 30 5 16 14 0 1 65 30 205
2017 Not a person with a disability 43 32 8 9 7 0 0 76 15 1734
2014 Person with a disability 25 21 15 15 18 3 3 49 35 160
2014 Not a person with a disability 39 30 11 12 8 0 0 69 20 1479
2011 Person with a disability 31 33 9 12 14 0 0 64 26 241
2011 Not a person with a disability 38 35 11 8 6 1 1 74 14 2766

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 24 18 10 14 23 1 9 47 42 204
2017 Not a person with a disability 31 21 12 11 14 2 10 58 28 1735
2014 Person with a disability 23 14 9 9 31 1 15 43 47 161
2014 Not a person with a disability 33 24 10 9 13 1 10 64 24 1479
2011 Person with a disability 26 21 8 15 21 1 8 52 39 240
2011 Not a person with a disability 37 23 9 10 12 1 8 66 24 2764
2008 Person with a disability 29 22 9 14 18 2 7 56 35 276
2008 Not a person with a disability 38 25 8 10 9 2 8 70 22 3098

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 34 39 13 6 8 0 0 73 14 205
2017 Not a person with a disability 37 43 8 8 4 0 0 80 12 1734
2014 Person with a disability 29 42 9 9 12 0 0 70 21 161
2014 Not a person with a disability 30 42 12 10 6 0 0 72 16 1479
2011 Person with a disability 32 38 11 11 8 0 0 70 19 239
2011 Not a person with a disability 39 38 10 8 5 0 0 77 13 2761
2008 Person with a disability 43 35 9 10 4 0 0 78 13 273
2008 Not a person with a disability 42 41 8 6 3 0 0 83 8 3081

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 20 30 14 18 18 0 0 50 36 204
2017 Not a person with a disability 26 35 16 13 10 0 0 61 23 1733
2014 Person with a disability 19 29 13 16 23 0 0 48 39 161
2014 Not a person with a disability 21 35 17 14 12 0 0 56 26 1479
2011 Person with a disability 13 31 17 20 20 0 0 43 40 241
2011 Not a person with a disability 21 37 18 14 10 0 0 58 24 2770

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 29 35 11 13 11 0 0 64 24 204
2017 Not a person with a disability 30 41 12 11 5 0 0 71 16 1733

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 43 35 11 7 3 0 0 79 11 204
2017 Not a person with a disability 43 41 8 4 3 0 0 84 7 1733
2014 Person with a disability 37 30 17 9 6 2 0 68 15 161
2014 Not a person with a disability 36 37 13 7 5 0 0 74 13 1478
2011 Person with a disability 31 39 13 11 5 1 0 71 16 241
2011 Not a person with a disability 36 42 12 5 3 1 0 79 9 2768
2008 Person with a disability 51 34 6 4 4 0 0 86 8 278
2008 Not a person with a disability 48 38 8 3 2 0 0 87 5 3092

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 22 33 10 20 16 0 0 54 35 205
2017 Not a person with a disability 29 37 13 11 10 0 0 66 21 1733

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 56 30 8 5 1 0 0 86 6 205
2017 Not a person with a disability 56 33 7 3 1 0 0 89 4 1733
2014 Person with a disability 63 24 4 3 4 1 0 89 7 161
2014 Not a person with a disability 60 26 8 4 2 0 0 86 6 1479
2011 Person with a disability 59 28 6 4 1 0 0 88 6 239
2011 Not a person with a disability 62 29 6 2 1 0 0 91 4 2763

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 18 33 13 19 16 1 0 52 35 204
2017 Not a person with a disability 27 37 12 14 10 0 0 64 23 1732
2014 Person with a disability 15 41 8 11 25 0 0 56 36 161
2014 Not a person with a disability 22 37 11 15 15 0 1 59 30 1478
2011 Person with a disability 22 30 14 14 19 0 0 52 33 239
2011 Not a person with a disability 27 39 14 12 7 0 1 66 20 2759

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 27 28 12 15 17 0 1 55 33 205
2017 Not a person with a disability 30 35 15 11 9 0 0 65 20 1732
2014 Person with a disability 22 26 12 17 22 1 1 48 40 161
2014 Not a person with a disability 26 33 16 12 12 0 0 59 25 1480

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 27 31 17 12 13 0 0 58 25 204
2017 Not a person with a disability 31 37 12 11 8 0 0 69 19 1734
2014 Person with a disability 24 28 15 16 18 0 0 52 34 161
2014 Not a person with a disability 28 33 15 14 10 0 0 61 24 1477
2011 Person with a disability 22 39 10 12 15 1 1 62 28 239
2011 Not a person with a disability 34 39 12 10 5 0 0 73 14 2762

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 36 38 13 6 7 0 0 74 13 204
2017 Not a person with a disability 42 39 10 6 3 0 0 81 9 1734
2014 Person with a disability 43 24 13 13 7 0 0 67 21 161
2014 Not a person with a disability 41 37 10 8 4 0 0 78 12 1474
2011 Person with a disability 35 41 8 9 6 0 0 76 16 241
2011 Not a person with a disability 44 39 8 6 3 0 0 83 9 2772
2008 Person with a disability 48 34 9 7 3 0 0 81 10 278
2008 Not a person with a disability 49 39 7 4 2 0 0 87 6 3102

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 22 29 16 12 20 0 1 52 32 204
2017 Not a person with a disability 28 30 17 13 10 0 1 59 23 1732
2014 Person with a disability 22 25 27 10 14 0 2 48 25 161
2014 Not a person with a disability 26 28 21 10 14 0 1 54 25 1479
2011 Person with a disability 23 24 21 13 17 0 1 48 31 239
2011 Not a person with a disability 32 29 20 10 9 0 1 61 19 2766
2008 Person with a disability 23 29 22 14 12 0 0 52 26 278
2008 Not a person with a disability 29 31 21 10 7 0 1 61 17 3100

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 18 33 32 9 5 0 2 14 53 202
2017 Not a person with a disability 16 26 33 15 8 0 2 23 43 1729
2014 Person with a disability 27 24 23 18 3 0 4 23 53 161
2014 Not a person with a disability 19 31 32 11 5 1 1 17 51 1479
2011 Person with a disability 27 30 28 8 4 0 2 13 59 240
2011 Not a person with a disability 18 29 29 13 7 1 3 21 49 2749
2008 Person with a disability 17 31 35 11 4 0 2 16 49 277
2008 Not a person with a disability 11 29 35 16 7 1 2 24 41 3076

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 13 25 34 15 7 3 2 24 40 203
2017 Not a person with a disability 12 21 31 19 13 2 3 34 34 1724
2014 Person with a disability 28 23 21 21 3 1 4 25 53 161
2014 Not a person with a disability 21 27 30 13 7 2 1 20 49 1472
2011 Person with a disability 25 28 22 13 6 3 3 20 57 240
2011 Not a person with a disability 16 21 28 17 11 3 3 30 40 2744
2008 Person with a disability 14 20 32 21 9 1 3 31 35 277
2008 Not a person with a disability 8 18 30 24 13 3 4 40 28 3065

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 18 20 30 17 8 2 5 27 41 204
2017 Not a person with a disability 15 24 32 15 9 1 3 26 41 1723
2014 Person with a disability 24 22 35 11 3 1 5 14 48 161
2014 Not a person with a disability 26 23 25 12 8 2 2 22 51 1474
2011 Person with a disability 21 30 25 12 6 2 4 18 55 240
2011 Not a person with a disability 20 24 28 14 7 3 5 23 47 2746
2008 Person with a disability 18 26 28 15 8 1 5 25 46 276
2008 Not a person with a disability 15 24 29 16 8 3 4 26 42 3068

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 16 20 32 18 10 1 4 29 38 202
2017 Not a person with a disability 11 18 31 22 13 1 3 37 31 1717
2014 Person with a disability 30 16 18 27 4 1 6 33 49 160
2014 Not a person with a disability 20 18 31 19 9 1 2 29 39 1467
2011 Person with a disability 20 22 32 15 6 2 3 22 44 239
2011 Not a person with a disability 14 19 31 19 10 2 4 32 35 2735
2008 Person with a disability 13 16 35 22 10 1 4 33 30 278
2008 Not a person with a disability 9 17 33 25 11 1 4 37 27 3060

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 26 28 20 13 8 0 4 22 57 205
2017 Not a person with a disability 21 23 26 14 12 2 3 27 46 1723
2014 Person with a disability 40 18 18 15 3 1 6 18 63 160
2014 Not a person with a disability 31 25 24 9 7 1 2 17 58 1479
2011 Person with a disability 39 28 20 6 5 0 2 11 68 239
2011 Not a person with a disability 26 25 24 13 9 1 3 22 53 2747
2008 Person with a disability 24 27 26 14 6 1 3 20 53 277
2008 Not a person with a disability 15 24 30 17 10 1 3 28 40 3073

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 19 24 27 15 6 7 4 23 47 202
2017 Not a person with a disability 12 20 29 21 12 3 4 36 34 1725
2014 Person with a disability 19 18 18 28 8 3 6 40 40 161
2014 Not a person with a disability 16 18 28 21 11 3 4 35 35 1474
2011 Person with a disability 17 26 22 17 12 2 4 30 46 238
2011 Not a person with a disability 11 19 28 23 12 2 4 37 33 2734
2008 Person with a disability 18 22 22 22 10 3 3 34 43 275
2008 Not a person with a disability 11 22 27 21 12 3 4 36 35 3065

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 25 27 29 10 4 3 3 14 55 205
2017 Not a person with a disability 18 25 34 13 7 1 2 21 44 1720
2014 Person with a disability 29 17 30 14 4 1 6 19 50 161
2014 Not a person with a disability 21 28 29 13 6 1 2 20 50 1470
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 73 12 5 3 3 0 5 89 6 205
2017 Not a person with a disability 76 12 5 3 2 0 3 90 5 1732
2014 Person with a disability 67 13 6 5 3 1 6 85 8 161
2014 Not a person with a disability 72 15 5 3 3 0 3 89 6 1480
2011 Person with a disability 67 14 7 3 3 1 4 86 6 240
2011 Not a person with a disability 72 15 4 3 2 1 3 90 5 2764
2008 Person with a disability 69 12 7 2 2 0 9 89 4 279
2008 Not a person with a disability 72 13 4 3 3 0 5 89 6 3094

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 25 31 11 13 16 3 1 58 30 205
2017 Not a person with a disability 27 29 16 10 10 6 3 61 23 1732
2014 Person with a disability 26 16 14 11 23 5 5 46 38 160
2014 Not a person with a disability 27 29 18 10 8 4 3 60 20 1478

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 35 24 11 16 14 0 1 59 30 205
2017 Not a person with a disability 42 30 9 10 9 1 0 73 19 1734
2014 Person with a disability 34 21 11 16 15 2 0 57 32 161
2014 Not a person with a disability 39 32 9 10 8 1 0 72 19 1478

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 28 29 12 15 13 2 1 59 29 205
2017 Not a person with a disability 29 35 12 15 7 1 1 65 22 1732
2014 Person with a disability 26 28 16 15 11 3 1 56 27 161
2014 Not a person with a disability 24 41 13 13 7 2 1 67 20 1479
2011 Person with a disability 21 35 13 15 13 2 1 57 29 241
2011 Not a person with a disability 27 37 14 14 6 2 1 66 20 2772
2008 Person with a disability 27 35 14 14 8 2 0 63 23 278
2008 Not a person with a disability 27 39 12 14 5 2 1 68 20 3101

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 18 24 15 17 16 10 0 47 36 205
2017 Not a person with a disability 23 28 16 13 8 11 1 59 23 1732
2014 Person with a disability 22 14 23 12 13 14 1 43 29 161
2014 Not a person with a disability 24 28 17 11 9 9 3 59 22 1478
2011 Person with a disability 20 24 17 14 17 5 3 48 34 240
2011 Not a person with a disability 27 28 17 13 8 6 1 60 22 2762
2008 Person with a disability 24 29 13 15 11 8 0 57 28 277
2008 Not a person with a disability 29 28 15 12 8 7 1 62 22 3096

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 7 17 17 16 23 18 2 30 49 205
2017 Not a person with a disability 10 18 17 21 14 18 2 35 44 1730
2014 Person with a disability 11 16 13 17 25 16 2 33 51 161
2014 Not a person with a disability 12 20 18 19 16 15 2 37 41 1480

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 42 29 9 13 8 0 0 71 20 205
2017 Not a person with a disability 44 36 8 8 4 0 0 80 11 1729
2014 Person with a disability 33 37 8 10 11 1 0 70 22 161
2014 Not a person with a disability 41 37 9 10 3 0 0 78 13 1478
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 36 29 8 12 14 0 1 65 27 205
2017 Not a person with a disability 38 33 12 9 7 0 0 72 17 1734
2014 Person with a disability 38 29 10 8 14 0 0 67 23 161
2014 Not a person with a disability 42 31 10 9 6 1 1 75 15 1480
2011 Person with a disability 26 35 13 13 12 0 0 62 25 240
2011 Not a person with a disability 34 36 14 9 6 0 0 71 15 2771
2008 Person with a disability 31 35 11 13 10 0 0 66 23 279
2008 Not a person with a disability 34 36 12 10 7 1 0 70 17 3099

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 43 25 8 11 12 1 0 69 23 205
2017 Not a person with a disability 47 28 11 7 5 2 1 77 12 1734
2014 Person with a disability 39 27 13 7 11 3 0 67 19 161
2014 Not a person with a disability 50 25 10 6 6 1 1 78 12 1478
2011 Person with a disability 33 33 13 10 9 2 0 68 19 239
2011 Not a person with a disability 41 32 12 7 4 2 0 76 12 2767
2008 Person with a disability 38 29 11 13 7 1 1 68 20 279
2008 Not a person with a disability 41 32 12 7 5 3 0 75 12 3100

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 43 24 9 11 13 1 0 67 24 205
2017 Not a person with a disability 42 32 10 9 6 0 0 75 15 1731
2014 Person with a disability 39 30 10 8 13 1 0 69 21 161
2014 Not a person with a disability 46 27 11 9 6 0 1 74 15 1480
2011 Person with a disability 29 35 12 12 12 0 0 64 24 238
2011 Not a person with a disability 38 37 10 8 6 0 0 76 14 2765
2008 Person with a disability 35 31 11 14 9 0 1 66 22 279
2008 Not a person with a disability 40 35 10 9 6 1 0 76 15 3099

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 83 8 3 2 2 0 3 93 4 205
2017 Not a person with a disability 83 8 4 1 1 0 2 94 2 1733
2014 Person with a disability 80 6 5 5 2 1 2 88 7 161
2014 Not a person with a disability 81 9 3 1 2 0 3 93 4 1477
2011 Person with a disability 75 13 4 1 3 0 4 92 4 239
2011 Not a person with a disability 80 12 3 2 1 0 2 94 3 2760
2008 Person with a disability 77 8 2 1 3 0 9 94 4 279
2008 Not a person with a disability 82 8 3 2 2 0 3 93 4 3097

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 51 23 4 8 9 4 1 78 18 205
2017 Not a person with a disability 55 23 6 5 4 3 3 83 10 1729
2014 Person with a disability 44 15 9 9 8 4 11 69 20 161
2014 Not a person with a disability 59 20 6 5 6 2 3 82 11 1480
2011 Person with a disability 45 30 7 7 7 0 3 78 15 239
2011 Not a person with a disability 48 25 8 6 5 2 5 79 12 2763

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 48 20 8 11 12 1 1 69 23 203
2017 Not a person with a disability 56 23 8 7 5 0 0 80 12 1732

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 53 17 11 7 12 1 0 71 19 205
2017 Not a person with a disability 58 22 10 4 4 1 0 82 8 1732

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 48 23 5 10 14 0 0 71 24 205
2017 Not a person with a disability 52 25 9 8 6 0 0 77 14 1725
2014 Person with a disability 46 22 9 9 13 1 0 69 22 161
2014 Not a person with a disability 54 22 10 7 6 0 0 77 13 1477
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 15 37 13 15 3 6 10 63 22 32
2017 Not a person with a disability 26 33 15 11 5 4 5 65 18 311
2014 Person with a disability 8 48 20 4 8 0 13 64 14 25
2014 Not a person with a disability 33 30 14 10 8 1 5 66 19 282

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 26 26 16 11 12 9 0 57 25 205
2017 Not a person with a disability 30 32 15 8 6 8 0 68 15 1733
2014 Person with a disability 15 21 15 14 25 10 0 40 43 161
2014 Not a person with a disability 19 26 22 12 12 8 0 50 27 1480
2011 Person with a disability 14 26 21 16 18 6 0 43 35 240
2011 Not a person with a disability 19 31 22 11 8 7 1 54 21 2763

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 20 27 12 21 15 4 0 49 38 203
2017 Not a person with a disability 25 33 17 15 8 2 0 59 23 1734
2014 Person with a disability 10 23 12 18 30 6 0 35 52 161
2014 Not a person with a disability 15 22 20 19 19 3 1 39 40 1479
2011 Person with a disability 10 25 20 19 24 2 0 35 44 240
2011 Not a person with a disability 17 29 21 17 13 3 0 47 31 2755
2008 Person with a disability 21 30 14 16 15 3 0 53 32 278
2008 Not a person with a disability 24 35 17 12 7 3 0 62 21 3089

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 8 21 18 25 18 10 0 32 47 205
2017 Not a person with a disability 17 28 19 19 12 5 1 47 33 1731
2014 Person with a disability 11 16 13 22 31 6 0 29 57 161
2014 Not a person with a disability 11 19 20 22 23 5 0 31 47 1478
2011 Person with a disability 5 24 20 25 23 4 0 30 50 238
2011 Not a person with a disability 10 27 23 20 13 7 0 40 35 2761
2008 Person with a disability 13 26 16 22 17 6 0 41 42 278
2008 Not a person with a disability 13 35 19 18 9 7 0 51 28 3095

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 15 27 15 15 21 6 0 45 39 205
2017 Not a person with a disability 22 29 18 13 12 5 0 54 27 1732
2014 Person with a disability 11 19 12 16 34 8 0 32 55 161
2014 Not a person with a disability 14 20 20 16 24 6 0 36 42 1479
2011 Person with a disability 10 24 19 18 25 5 0 35 45 240
2011 Not a person with a disability 15 29 19 17 13 7 0 47 32 2763
2008 Person with a disability 19 29 14 17 12 9 0 53 32 279
2008 Not a person with a disability 20 34 17 12 8 8 0 59 22 3095

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 10 26 16 20 23 4 0 38 45 203
2017 Not a person with a disability 17 31 16 20 13 3 0 49 34 1730
2014 Person with a disability 9 21 12 15 37 5 0 32 55 161
2014 Not a person with a disability 11 21 16 24 24 3 0 33 50 1476
2011 Person with a disability 7 25 17 20 30 1 0 33 51 240
2011 Not a person with a disability 12 31 17 22 14 3 0 45 37 2759
2008 Person with a disability 16 32 11 24 13 3 0 50 38 278
2008 Not a person with a disability 17 39 14 18 8 3 0 58 27 3096
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 25 38 19 11 6 1 0 64 17 205
2017 Not a person with a disability 30 42 14 9 4 1 0 73 13 1735
2014 Person with a disability 12 27 22 16 18 1 3 40 36 160
2014 Not a person with a disability 17 32 20 18 11 2 0 50 30 1480
2011 Person with a disability 20 36 19 14 10 1 0 56 24 240
2011 Not a person with a disability 24 42 17 10 5 2 0 67 16 2762

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 42 37 10 7 2 2 0 81 9 205
2017 Not a person with a disability 45 40 9 4 1 1 0 86 5 1736
2014 Person with a disability 40 37 7 8 5 3 0 79 13 161
2014 Not a person with a disability 44 36 12 4 1 2 0 82 6 1478
2011 Person with a disability 34 39 13 8 4 2 0 74 12 240
2011 Not a person with a disability 35 40 13 5 2 3 1 79 7 2763

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 30 35 10 13 10 2 1 66 24 205
2017 Not a person with a disability 36 35 12 9 6 2 1 73 15 1730
2014 Person with a disability 38 22 16 5 18 1 0 61 23 161
2014 Not a person with a disability 35 37 14 7 4 3 1 74 12 1479
2011 Person with a disability 29 34 9 12 11 3 1 66 24 237
2011 Not a person with a disability 35 36 12 9 4 4 1 74 14 2758
2008 Person with a disability 32 31 12 14 6 3 2 67 21 278
2008 Not a person with a disability 34 36 12 8 4 5 1 75 13 3096

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 17 27 16 18 16 3 3 47 36 203
2017 Not a person with a disability 21 29 23 13 9 4 1 53 23 1732
2014 Person with a disability 23 18 20 13 19 6 0 45 34 161
2014 Not a person with a disability 20 28 22 14 8 6 1 52 24 1479
2011 Person with a disability 15 30 22 16 13 3 1 47 30 237
2011 Not a person with a disability 16 34 22 12 7 7 1 55 21 2757

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 18 12 17 23 23 5 2 33 49 205
2017 Not a person with a disability 19 24 17 16 12 9 2 48 32 1733
2014 Person with a disability 19 14 11 17 28 6 4 37 51 161
2014 Not a person with a disability 16 25 17 18 12 9 4 47 34 1477
2011 Person with a disability 11 20 15 22 24 7 1 34 49 239
2011 Not a person with a disability 16 25 20 16 11 9 2 47 31 2765

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 68 16 5 3 2 1 5 89 6 205
2017 Not a person with a disability 69 15 7 3 1 1 3 88 5 1734
2014 Person with a disability 56 12 12 7 3 1 9 77 10 161
2014 Not a person with a disability 62 19 7 3 2 2 5 87 5 1480

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 64 17 5 2 4 2 5 87 7 205
2017 Not a person with a disability 72 15 6 2 1 2 2 91 3 1733
2014 Person with a disability 66 15 8 2 2 3 3 87 4 160
2014 Not a person with a disability 67 18 6 3 1 2 3 89 4 1479
2011 Person with a disability 64 18 10 1 2 2 4 86 4 239
2011 Not a person with a disability 67 19 5 3 2 1 3 90 5 2762
2008 Person with a disability 72 14 4 2 3 2 3 91 5 279
2008 Not a person with a disability 70 17 5 2 2 1 2 90 4 3095

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 12 24 12 19 27 5 0 39 49 205
2017 Not a person with a disability 20 30 17 18 11 4 0 52 30 1734
2014 Person with a disability 13 12 19 18 28 4 6 28 51 160
2014 Not a person with a disability 14 25 20 20 16 5 1 40 39 1479
2011 Person with a disability 10 25 16 20 26 1 1 36 47 240
2011 Not a person with a disability 19 32 18 16 12 3 1 52 29 2766
2008 Person with a disability 15 32 17 19 14 2 0 49 34 279
2008 Not a person with a disability 22 37 16 14 8 2 1 60 23 3098

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 8 19 13 20 32 3 4 29 56 204
2017 Not a person with a disability 18 26 15 17 18 3 2 46 37 1731
2014 Person with a disability 9 12 12 16 37 2 11 24 61 161
2014 Not a person with a disability 11 21 18 19 23 5 3 35 46 1479
2011 Person with a disability 8 15 17 17 38 1 4 24 58 240
2011 Not a person with a disability 11 24 17 18 21 3 5 39 43 2771
2008 Person with a disability 13 25 12 20 24 3 3 40 47 279
2008 Not a person with a disability 16 30 16 18 14 2 4 49 34 3097

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 13 26 19 19 19 4 1 41 40 205
2017 Not a person with a disability 19 34 20 14 8 4 0 56 23 1734

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 34 28 16 10 6 5 1 65 18 205
2017 Not a person with a disability 38 36 15 4 3 4 1 76 8 1728
2014 Person with a disability 32 27 16 11 6 7 1 64 18 161
2014 Not a person with a disability 36 34 18 3 2 5 1 75 5 1477

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 29 30 15 15 8 3 0 62 23 205
2017 Not a person with a disability 39 39 12 6 2 2 0 80 9 1733
2014 Person with a disability 34 25 13 12 13 3 0 61 25 161
2014 Not a person with a disability 37 39 13 6 3 2 0 78 9 1480
2011 Person with a disability 17 38 18 13 12 1 0 55 26 240
2011 Not a person with a disability 29 41 18 6 4 3 0 72 10 2758

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 33 38 9 13 8 0 0 71 20 205
2017 Not a person with a disability 46 35 9 7 3 0 0 82 10 1731
2014 Person with a disability 31 27 12 16 13 1 0 59 29 161
2014 Not a person with a disability 38 40 11 7 5 0 0 77 12 1477
2011 Person with a disability 22 33 16 18 12 0 0 55 29 237
2011 Not a person with a disability 35 41 13 6 4 0 0 77 11 2750
2008 Person with a disability 34 38 10 11 5 1 0 74 16 279
2008 Not a person with a disability 38 42 11 6 3 1 0 80 9 3094

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 24 25 17 18 16 0 0 49 34 205
2017 Not a person with a disability 33 33 16 10 7 0 0 66 17 1732
2014 Person with a disability 24 19 12 18 24 2 0 44 43 161
2014 Not a person with a disability 21 31 20 15 13 0 0 52 28 1480
2011 Person with a disability 16 32 18 20 13 1 0 49 33 239
2011 Not a person with a disability 27 34 18 11 7 1 0 62 19 2760

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 23 28 21 17 12 0 0 50 28 205
2017 Not a person with a disability 32 36 15 11 6 0 0 68 17 1735
2014 Person with a disability 24 20 11 22 23 0 0 44 45 161
2014 Not a person with a disability 21 31 19 15 13 0 0 52 28 1480
2011 Person with a disability 15 35 15 23 12 0 0 50 35 240
2011 Not a person with a disability 26 38 17 12 6 0 0 64 19 2755
2008 Person with a disability 31 38 12 14 4 1 0 70 18 279
2008 Not a person with a disability 37 40 11 8 3 1 0 78 11 3099

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 27 17 16 14 20 6 1 47 36 204
2017 Not a person with a disability 31 25 18 13 9 4 0 58 23 1734
2014 Person with a disability 22 11 16 21 20 5 5 37 46 161
2014 Not a person with a disability 26 24 20 13 12 5 1 52 27 1480
2011 Person with a disability 23 25 13 17 16 5 1 51 34 238
2011 Not a person with a disability 30 25 16 13 10 5 1 59 24 2757
2008 Person with a disability 31 26 18 13 8 3 1 59 22 279
2008 Not a person with a disability 34 29 16 10 6 5 1 66 17 3096
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Person with a disability 29 30 41 205
2017 Not a person with a disability 24 39 36 1736
2014 Person with a disability 30 25 45 160
2014 Not a person with a disability 25 39 36 1479
2011 Person with a disability 26 39 35 241
2011 Not a person with a disability 22 48 30 2766

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Person with a disability 16 30 27 12 10 5 58
2017 Not a person with a disability 19 27 25 6 19 5 412
2014 Person with a disability 34 9 12 18 9999 28 48
2014 Not a person with a disability 20 24 24 15 9999 18 349
2011 Person with a disability 33 10 40 10 9999 8 61
2011 Not a person with a disability 29 21 32 8 9999 10 604
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Person with a disability 34 66 205
2017 Not a person with a disability 16 84 1732
2014 Person with a disability 34 66 161
2014 Not a person with a disability 16 84 1475

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 52 71
2017 Not a person with a disability 62 284
2014 Person with a disability 57 56
2014 Not a person with a disability 55 245

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 69 71
2017 Not a person with a disability 54 284
2014 Person with a disability 76 56
2014 Not a person with a disability 53 245

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 8 71
2017 Not a person with a disability 7 284
2014 Not a person with a disability 7 245

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 2 284
2014 Person with a disability 0 56

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 7 71
2017 Not a person with a disability 4 284

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 20 71
2017 Not a person with a disability 14 284
2014 Person with a disability 14 56
2014 Not a person with a disability 9 245

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 2 284
2014 Not a person with a disability 6 245

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 42 71
2017 Not a person with a disability 41 284
2014 Person with a disability 49 56
2014 Not a person with a disability 35 245

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 52 71
2017 Not a person with a disability 38 284
2014 Person with a disability 63 56
2014 Not a person with a disability 38 245

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 65 71
2017 Not a person with a disability 38 284
2014 Person with a disability 64 56
2014 Not a person with a disability 47 245

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 47 71
2017 Not a person with a disability 37 284
2014 Person with a disability 43 56
2014 Not a person with a disability 36 245

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 48 71
2017 Not a person with a disability 27 284
2014 Person with a disability 57 56
2014 Not a person with a disability 28 245

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 55 71
2017 Not a person with a disability 55 284
2014 Person with a disability 67 56
2014 Not a person with a disability 58 245

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 42 71
2017 Not a person with a disability 35 284
2014 Person with a disability 36 56
2014 Not a person with a disability 29 245

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 0 71

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 10 71
2017 Not a person with a disability 8 284
2014 Not a person with a disability 4 245

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 14 71
2017 Not a person with a disability 8 284
2014 Person with a disability 14 56
2014 Not a person with a disability 10 245

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 61 71
2017 Not a person with a disability 46 284
2014 Person with a disability 52 56
2014 Not a person with a disability 36 245

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 32 71
2017 Not a person with a disability 27 284
2014 Person with a disability 28 56
2014 Not a person with a disability 30 245

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 14 71
2017 Not a person with a disability 11 284
2014 Person with a disability 8 56
2014 Not a person with a disability 13 245

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 44 71
2017 Not a person with a disability 52 283
2014 Person with a disability 67 56
2014 Not a person with a disability 52 244

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 36 71
2017 Not a person with a disability 29 283
2014 Person with a disability 25 56
2014 Not a person with a disability 25 244

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 15 71
2017 Not a person with a disability 9 283
2014 Person with a disability 23 56
2014 Not a person with a disability 8 244

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 43 71
2017 Not a person with a disability 21 283
2014 Person with a disability 51 56
2014 Not a person with a disability 20 244

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 9 71
2017 Not a person with a disability 10 283
2014 Person with a disability 7 56
2014 Not a person with a disability 10 244

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 18 71
2017 Not a person with a disability 6 283
2014 Person with a disability 25 56
2014 Not a person with a disability 3 244

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 14 71
2017 Not a person with a disability 10 283
2014 Person with a disability 8 56
2014 Not a person with a disability 16 244

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 20 71
2017 Not a person with a disability 5 283
2014 Person with a disability 11 56
2014 Not a person with a disability 13 244

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 23 71
2017 Not a person with a disability 30 283
2014 Person with a disability 14 56
2014 Not a person with a disability 29 244

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 8 265
2014 Not a person with a disability 11 234

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 9 58
2017 Not a person with a disability 17 265
2014 Not a person with a disability 15 234

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 12 58
2017 Not a person with a disability 10 265
2014 Not a person with a disability 11 234

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 7 265
2014 Not a person with a disability 6 234

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 7 265
2014 Not a person with a disability 8 234

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 9 58
2017 Not a person with a disability 8 265
2014 Not a person with a disability 14 234

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 18 58
2017 Not a person with a disability 12 265
2014 Not a person with a disability 6 234

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 9 58
2017 Not a person with a disability 11 265
2014 Not a person with a disability 6 234

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 22 58
2017 Not a person with a disability 9 265
2014 Person with a disability 20 42
2014 Not a person with a disability 9 234

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 30 58
2017 Not a person with a disability 24 265
2014 Person with a disability 32 42
2014 Not a person with a disability 19 234

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 10 58
2017 Not a person with a disability 6 265
2014 Not a person with a disability 5 234

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 61 58
2017 Not a person with a disability 43 265
2014 Person with a disability 48 42
2014 Not a person with a disability 37 234

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 73 58
2017 Not a person with a disability 57 265
2014 Person with a disability 59 42
2014 Not a person with a disability 59 234

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 16 58
2017 Not a person with a disability 15 265
2014 Person with a disability 9 42
2014 Not a person with a disability 13 234

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Person with a disability 89 11 71
2017 Not a person with a disability 92 8 282

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 11 13 24 13 15 19 5 31 37 205
2017 Not a person with a disability 15 15 20 7 7 27 9 46 22 1734
2014 Person with a disability 8 14 20 6 25 22 5 30 42 161
2014 Not a person with a disability 13 17 24 7 6 28 6 45 19 1478

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 22 20 21 11 14 11 0 48 27 205
2017 Not a person with a disability 27 28 19 6 5 12 1 64 13 1733
2014 Person with a disability 19 21 13 14 19 12 2 46 39 161
2014 Not a person with a disability 22 28 22 8 5 14 1 59 15 1476
2011 Person with a disability 23 35 19 10 8 4 0 60 19 241
2011 Not a person with a disability 31 36 16 7 3 6 0 72 11 2743
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 36 41 10 4 4 0 3 80 9 205
2017 Not a person with a disability 28 48 7 6 3 2 5 82 10 1736
2014 Person with a disability 34 44 10 3 0 0 9 86 3 160
2014 Not a person with a disability 27 49 11 3 1 3 6 84 4 1480
2011 Person with a disability 34 50 8 3 0 0 3 88 4 240
2011 Not a person with a disability 27 51 10 6 2 1 4 82 8 2756
2008 Person with a disability 37 45 7 4 3 1 3 85 7 279
2008 Not a person with a disability 26 47 11 8 2 2 4 78 11 3098

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 15 23 21 10 11 18 2 48 26 204
2017 Not a person with a disability 13 26 20 9 5 20 7 53 20 1726
2014 Person with a disability 13 18 20 13 11 13 12 41 32 161
2014 Not a person with a disability 12 27 24 8 5 15 9 51 18 1480
2011 Person with a disability 12 32 21 16 8 8 3 49 27 239
2011 Not a person with a disability 14 31 22 9 4 15 4 56 17 2754

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 39 29 11 4 5 9 3 77 10 205
2017 Not a person with a disability 42 29 11 3 1 9 5 82 5 1733
2014 Person with a disability 37 23 12 5 5 8 9 72 13 161
2014 Not a person with a disability 37 32 10 3 2 10 6 82 6 1479
2011 Person with a disability 37 35 10 7 4 4 3 78 12 240
2011 Not a person with a disability 38 35 12 4 1 6 4 81 6 2758
2008 Person with a disability 36 38 10 4 4 6 3 81 8 276
2008 Not a person with a disability 37 37 11 3 1 8 4 84 4 3094

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 24 29 16 9 4 16 3 65 15 205
2017 Not a person with a disability 32 31 14 4 2 12 5 76 7 1733
2014 Person with a disability 21 23 15 11 11 10 8 54 27 161
2014 Not a person with a disability 26 28 18 6 4 12 6 66 12 1478
2011 Person with a disability 24 38 15 10 5 5 3 67 17 239
2011 Not a person with a disability 29 35 15 5 2 10 4 74 8 2748
2008 Person with a disability 30 33 14 8 6 6 3 69 15 277
2008 Not a person with a disability 34 36 13 6 2 6 3 78 8 3097
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Person with a disability 25 75 204
2017 Not a person with a disability 5 95 1729
2014 Person with a disability 23 77 161
2014 Not a person with a disability 5 95 1475

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 33 52
2017 Not a person with a disability 30 79
2014 Person with a disability 56 32
2014 Not a person with a disability 32 71

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 84 52
2017 Not a person with a disability 81 79
2014 Person with a disability 87 32
2014 Not a person with a disability 73 71

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 0 52
2017 Not a person with a disability 0 79
2014 Person with a disability 0 32
2014 Not a person with a disability 0 71

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 10 52

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 12 52
2017 Not a person with a disability 7 79

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 18 79
2014 Not a person with a disability 8 71

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 12 79
2014 Not a person with a disability 8 71

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 7 79

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 7 79

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 25 52
2017 Not a person with a disability 28 79
2014 Person with a disability 11 32
2014 Not a person with a disability 30 71

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 15 52
2017 Not a person with a disability 41 79
2014 Person with a disability 15 32
2014 Not a person with a disability 27 71

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 10 52
2017 Not a person with a disability 10 79
2014 Not a person with a disability 6 71

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 13 52
2017 Not a person with a disability 16 79
2014 Person with a disability 15 32
2014 Not a person with a disability 30 71

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 0 52

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 77 52
2014 Person with a disability 67 32

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 0 52
2017 Not a person with a disability 0 79
2014 Person with a disability 0 32
2014 Not a person with a disability 0 71

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 10 52
2017 Not a person with a disability 14 79
2014 Person with a disability 19 32
2014 Not a person with a disability 39 71

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 26 52
2017 Not a person with a disability 27 80
2014 Person with a disability 33 32
2014 Not a person with a disability 11 71

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 21 52
2017 Not a person with a disability 13 80
2014 Person with a disability 17 32
2014 Not a person with a disability 7 71

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 15 52

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 34 52
2017 Not a person with a disability 20 80
2014 Person with a disability 35 32
2014 Not a person with a disability 25 71

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 13 52
2017 Not a person with a disability 7 80
2014 Person with a disability 16 32

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 6 80
2014 Not a person with a disability 6 71

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 17 52
2014 Person with a disability 15 32

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 37 52
2017 Not a person with a disability 56 80
2014 Person with a disability 45 32
2014 Not a person with a disability 61 71

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 15 73

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 0 45
2014 Person with a disability 0 26

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 13 45
2014 Not a person with a disability 11 70

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 15 73
2014 Not a person with a disability 10 70

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 14 73
2014 Not a person with a disability 5 70

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 13 45
2017 Not a person with a disability 11 73
2014 Person with a disability 25 26
2014 Not a person with a disability 11 70

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 27 45
2017 Not a person with a disability 29 73
2014 Person with a disability 43 26
2014 Not a person with a disability 16 70

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 11 45
2017 Not a person with a disability 13 73

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 62 45
2017 Not a person with a disability 55 73
2014 Person with a disability 61 26
2014 Not a person with a disability 47 70

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 62 45
2017 Not a person with a disability 62 73
2014 Person with a disability 65 26
2014 Not a person with a disability 57 70

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 23 45
2017 Not a person with a disability 8 73
2014 Not a person with a disability 7 70

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Person with a disability 92 8 52
2017 Not a person with a disability 84 16 80

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 13 16 24 10 9 26 3 40 26 205
2017 Not a person with a disability 17 15 22 2 2 34 8 54 7 1735
2014 Person with a disability 11 16 20 6 13 27 6 41 28 161
2014 Not a person with a disability 15 15 26 2 2 34 7 50 7 1478

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 23 22 20 11 7 16 1 54 22 205
2017 Not a person with a disability 31 30 17 3 2 14 2 73 6 1734
2014 Person with a disability 21 24 19 11 10 14 2 53 24 160
2014 Not a person with a disability 25 27 25 2 2 16 2 64 6 1474
2011 Person with a disability 27 37 19 9 3 6 0 68 12 239
2011 Not a person with a disability 36 38 13 4 1 7 0 80 5 2756
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 17 20 19 14 28 1 1 37 44 203
2017 Not a person with a disability 18 22 20 18 22 0 1 40 40 1732

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 12 23 21 16 27 0 1 35 44 202
2017 Not a person with a disability 16 23 26 16 17 0 1 40 34 1732

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 20 25 21 13 17 0 4 47 31 203
2017 Not a person with a disability 23 27 23 14 11 0 3 51 25 1724

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 6 23 19 21 29 0 2 29 51 205
2017 Not a person with a disability 16 23 21 18 20 0 1 40 39 1730

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 43 24 10 8 4 1 11 76 13 203
2017 Not a person with a disability 49 22 11 4 3 0 11 80 8 1728

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 20 28 17 18 17 0 0 48 35 201
2017 Not a person with a disability 29 30 22 11 8 0 0 59 19 1727

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 17 33 20 13 14 1 2 51 28 202
2017 Not a person with a disability 27 33 22 10 6 0 1 61 17 1729

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 12 24 27 21 14 2 1 37 36 202
2017 Not a person with a disability 19 30 25 14 10 1 1 50 25 1725

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 15 35 20 14 13 2 2 52 27 201
2017 Not a person with a disability 25 30 23 12 8 0 1 56 21 1727

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 18 25 17 20 18 1 1 44 38 200
2017 Not a person with a disability 22 30 23 14 10 0 1 53 24 1723

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 43 19 14 14 10 0 0 62 24 203
2017 Not a person with a disability 53 23 13 5 4 0 1 77 9 1734

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 52 19 11 7 8 0 2 73 16 203
2017 Not a person with a disability 74 12 6 3 2 1 3 89 5 1733

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 49 25 16 5 2 0 2 76 8 202
2017 Not a person with a disability 55 30 8 3 3 0 2 86 5 1732

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 48 20 13 6 10 1 1 69 17 203
2017 Not a person with a disability 63 19 7 5 4 0 2 84 9 1722

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 50 6 6 0 0 1 37 89 2 203
2017 Not a person with a disability 54 10 4 2 1 0 29 91 4 1731

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 50 17 13 7 7 1 5 71 14 199
2017 Not a person with a disability 63 19 7 3 1 0 6 88 5 1726

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 56 19 10 5 5 1 3 79 11 203
2017 Not a person with a disability 63 17 7 4 5 1 4 83 9 1736

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 38 29 15 11 4 1 1 69 15 204
2017 Not a person with a disability 53 29 11 3 2 0 2 84 5 1732

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 6 16 40 21 18 0 0 22 39 204
2017 Not a person with a disability 12 30 37 14 7 0 0 42 21 1732

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 25 31 28 13 3 0 0 16 56 205
2017 Not a person with a disability 11 24 38 18 9 0 0 27 35 1725

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 38 32 13 12 6 1 0 70 18 203
2017 Not a person with a disability 44 40 8 5 3 0 0 84 7 1735

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 14 30 12 22 20 1 0 45 43 203
2017 Not a person with a disability 21 40 13 13 11 2 0 62 25 1733
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Person with a disability 67 33 205
2017 Not a person with a disability 20 80 1731
2014 Person with a disability 56 44 161
2014 Not a person with a disability 15 85 1476

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Person with a disability 85 15 138
2017 Not a person with a disability 77 23 339
2014 Person with a disability 79 21 102
2014 Not a person with a disability 78 22 219

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 35 38 4 15 7 0 0 73 22 117
2017 Not a person with a disability 43 38 5 11 1 0 1 82 13 261
2014 Person with a disability 43 36 3 10 8 1 0 79 18 84
2014 Not a person with a disability 53 27 7 11 2 0 0 79 14 173
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 21 20 24 14 19 3 1 22 78 204
2017 Not a person with a disability 24 23 20 13 17 2 0 25 75 1734

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 21 156
2017 Not a person with a disability 26 1265

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 36 156
2017 Not a person with a disability 39 1265

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 28 156
2017 Not a person with a disability 18 1265

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 36 156
2017 Not a person with a disability 46 1265

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 9 156
2017 Not a person with a disability 5 1265

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 41 156
2017 Not a person with a disability 40 1265

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Person with a disability 4 38 24 10 8 15 156
2017 Not a person with a disability 5 44 21 12 5 14 1254

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 8 25 14 17 30 1 5 35 50 156
2017 Not a person with a disability 11 22 12 18 29 2 7 36 51 1272

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 2 7 14 13 58 2 4 10 75 156
2017 Not a person with a disability 4 8 10 19 52 2 6 13 76 1271
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