2017 Public Service Employee Survey Results for Veterans Affairs Canada by Question 115. What is the highest level of education you have ever completed?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 45 41 4 9 2 0 0 86 11 222
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 36 48 4 9 2 0 0 85 11 475
2017 University certificate or diploma below the bachelor's level 36 46 4 11 3 0 0 82 14 88
2017 Bachelor's degree 33 48 4 12 4 0 0 81 15 753
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 27 52 5 12 4 0 0 79 16 407
2014 Secondary or high school graduation certificate or equivalent or less 44 35 7 9 4 0 0 80 13 184
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 35 48 4 9 4 0 0 83 13 510
2014 University certificate or diploma below the bachelor's level 51 38 0 8 4 0 0 88 12 65
2014 Bachelor's degree 32 42 5 15 6 0 0 74 21 613
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 30 39 5 14 11 0 0 69 25 265
2011 Secondary or high school graduation certificate or equivalent or less 47 37 6 7 3 0 0 84 10 556
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 43 42 3 8 3 0 0 86 11 1006
2011 University certificate or diploma below the bachelor's level 41 43 5 7 3 0 0 84 11 161
2011 Bachelor's degree 31 49 4 12 4 0 0 80 17 936
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 31 48 5 14 3 0 0 78 17 338
2008 Secondary or high school graduation certificate or equivalent or less 45 42 4 6 2 0 0 88 8 678
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 45 43 4 7 2 0 0 88 9 1116
2008 University certificate or diploma below the bachelor's level 43 45 4 6 2 0 0 87 8 184
2008 Bachelor's degree 38 47 3 9 2 0 0 85 11 1035
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 34 48 4 9 4 0 0 83 14 341

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 84 13 1 1 0 0 0 98 1 222
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 75 19 3 1 0 1 1 95 1 472
2017 University certificate or diploma below the bachelor's level 76 19 1 3 0 0 0 95 3 87
2017 Bachelor's degree 76 18 2 2 1 0 1 95 3 748
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 73 18 2 5 1 0 1 92 6 406
2014 Secondary or high school graduation certificate or equivalent or less 81 16 1 1 0 0 1 98 1 184
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 76 19 2 1 1 0 0 96 2 510
2014 University certificate or diploma below the bachelor's level 85 13 3 0 0 0 0 97 0 65
2014 Bachelor's degree 73 20 3 2 1 0 0 93 4 613
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 74 17 3 5 1 0 0 91 6 266
2011 Secondary or high school graduation certificate or equivalent or less 69 20 4 1 1 1 4 94 2 551
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 73 18 3 2 0 1 2 94 3 1004
2011 University certificate or diploma below the bachelor's level 74 18 3 2 0 1 3 95 2 161
2011 Bachelor's degree 75 18 2 2 1 0 1 94 3 936
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 74 17 3 4 2 0 1 92 5 339
2008 Secondary or high school graduation certificate or equivalent or less 69 21 3 2 1 0 4 94 3 677
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 75 19 2 2 1 0 2 96 2 1115
2008 University certificate or diploma below the bachelor's level 79 15 3 2 0 0 1 95 2 182
2008 Bachelor's degree 80 15 2 1 1 0 1 96 2 1035
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 75 18 1 3 1 0 0 94 5 341

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 76 18 1 3 1 0 1 95 4 221
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 73 17 4 2 2 0 1 91 4 474
2017 University certificate or diploma below the bachelor's level 70 21 5 3 1 0 0 91 4 88
2017 Bachelor's degree 73 16 4 4 2 0 2 90 6 753
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 66 17 5 7 3 0 1 84 11 407
2014 Secondary or high school graduation certificate or equivalent or less 63 18 3 9 2 0 4 84 12 184
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 69 20 4 4 2 0 1 90 6 508
2014 University certificate or diploma below the bachelor's level 73 24 1 0 0 0 1 99 0 65
2014 Bachelor's degree 69 16 4 7 3 0 1 86 10 612
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 62 20 10 6 2 0 1 83 7 266
2011 Secondary or high school graduation certificate or equivalent or less 61 17 4 4 2 1 11 88 7 551
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 66 18 4 5 2 0 5 89 7 1004
2011 University certificate or diploma below the bachelor's level 68 16 3 7 2 0 4 88 9 161
2011 Bachelor's degree 67 19 4 6 2 0 2 88 8 933
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 68 16 5 6 4 0 1 85 10 339
2008 Secondary or high school graduation certificate or equivalent or less 65 15 4 5 2 0 9 88 8 672
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 70 16 2 6 2 0 4 91 7 1115
2008 University certificate or diploma below the bachelor's level 74 15 3 5 2 0 2 91 6 183
2008 Bachelor's degree 74 15 3 4 3 0 1 90 7 1036
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 70 16 3 8 2 0 1 87 10 340

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 55 29 5 6 4 0 0 85 10 221
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 43 37 5 10 6 0 0 80 15 474
2017 University certificate or diploma below the bachelor's level 45 31 4 11 8 0 0 77 19 88
2017 Bachelor's degree 38 34 6 13 8 0 0 73 21 752
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 34 33 6 15 11 0 0 68 26 407
2014 Secondary or high school graduation certificate or equivalent or less 47 32 7 7 7 0 0 80 14 183
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 40 34 5 16 4 0 0 74 21 509
2014 University certificate or diploma below the bachelor's level 61 21 5 7 5 0 0 82 13 65
2014 Bachelor's degree 42 32 6 13 7 0 0 74 20 612
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 44 28 5 9 10 5 0 75 20 266
2011 Secondary or high school graduation certificate or equivalent or less 41 39 8 8 4 0 1 81 11 553
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 45 36 7 7 4 0 1 82 11 1001
2011 University certificate or diploma below the bachelor's level 41 42 6 7 4 0 0 83 11 159
2011 Bachelor's degree 41 36 7 10 6 0 0 77 16 932
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 43 34 5 10 6 0 1 78 17 336

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 28 36 9 19 8 0 0 64 27 222
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 21 45 8 17 8 0 0 66 26 474
2017 University certificate or diploma below the bachelor's level 24 43 9 16 8 0 0 68 24 88
2017 Bachelor's degree 17 42 13 19 9 0 0 59 28 751
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 20 39 11 18 12 0 0 59 30 405
2014 Secondary or high school graduation certificate or equivalent or less 23 33 14 18 11 0 0 56 29 184
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 17 45 11 17 10 0 0 62 27 510
2014 University certificate or diploma below the bachelor's level 40 29 7 14 10 0 0 69 24 65
2014 Bachelor's degree 14 37 12 23 13 0 0 52 36 613
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 24 26 11 20 18 0 0 51 38 266
2011 Secondary or high school graduation certificate or equivalent or less 32 37 13 11 5 1 1 70 16 556
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 28 39 13 13 6 0 1 68 19 1005
2011 University certificate or diploma below the bachelor's level 25 38 11 19 8 0 0 63 27 161
2011 Bachelor's degree 18 41 13 18 9 0 0 59 28 937
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 25 36 18 12 9 0 1 61 21 338
2008 Secondary or high school graduation certificate or equivalent or less 30 41 12 12 4 0 1 72 16 678
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 27 45 11 11 5 0 0 72 17 1113
2008 University certificate or diploma below the bachelor's level 30 40 8 15 5 0 1 71 20 183
2008 Bachelor's degree 22 45 10 14 7 0 1 68 22 1033
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 26 37 16 15 7 0 0 63 22 341

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 37 35 13 9 6 0 1 73 14 222
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 40 43 9 7 1 0 0 83 8 475
2017 University certificate or diploma below the bachelor's level 40 35 10 4 8 0 3 77 13 87
2017 Bachelor's degree 38 42 7 9 5 0 0 80 13 753
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 44 36 9 8 3 0 0 79 11 405
2014 Secondary or high school graduation certificate or equivalent or less 34 32 16 12 5 0 0 67 18 184
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 42 37 12 6 2 0 0 79 8 510
2014 University certificate or diploma below the bachelor's level 44 35 7 8 5 0 0 80 13 65
2014 Bachelor's degree 38 39 11 8 4 0 0 77 12 613
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 42 33 7 10 8 0 0 75 18 266
2011 Secondary or high school graduation certificate or equivalent or less 46 35 10 5 3 0 1 82 9 553
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 45 35 11 6 3 0 0 80 9 1002
2011 University certificate or diploma below the bachelor's level 39 35 10 9 6 0 1 75 16 161
2011 Bachelor's degree 38 38 10 8 5 0 0 76 14 936
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 45 34 8 9 4 0 0 79 13 335
2008 Secondary or high school graduation certificate or equivalent or less 41 42 11 5 2 0 0 83 6 677
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 42 39 11 5 3 0 0 82 8 1115
2008 University certificate or diploma below the bachelor's level 40 36 13 5 6 0 0 77 11 184
2008 Bachelor's degree 40 39 9 8 5 0 0 78 12 1035
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 43 38 7 8 4 0 0 81 12 341

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 48 32 7 9 4 1 0 80 13 222
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 47 38 7 6 2 0 0 85 8 473
2017 University certificate or diploma below the bachelor's level 48 29 6 8 6 0 3 79 14 88
2017 Bachelor's degree 45 39 6 6 3 0 0 85 9 753
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 49 33 4 9 5 0 0 82 13 407
2014 Secondary or high school graduation certificate or equivalent or less 42 32 12 9 4 0 0 75 13 184
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 50 37 7 4 3 0 0 86 7 510
2014 University certificate or diploma below the bachelor's level 46 35 4 10 5 0 0 81 15 65
2014 Bachelor's degree 44 38 7 7 3 0 0 83 10 611
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 49 28 4 8 11 0 0 77 19 266
2011 Secondary or high school graduation certificate or equivalent or less 48 36 8 4 3 0 1 85 7 556
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 48 37 7 5 3 0 0 85 8 1004
2011 University certificate or diploma below the bachelor's level 41 35 7 9 7 0 0 77 16 159
2011 Bachelor's degree 43 38 6 8 4 0 0 81 12 938
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 51 33 5 6 4 0 0 84 11 338
2008 Secondary or high school graduation certificate or equivalent or less 48 38 7 3 2 1 0 87 5 679
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 46 39 8 5 2 0 0 85 7 1117
2008 University certificate or diploma below the bachelor's level 44 35 6 9 6 0 0 79 15 184
2008 Bachelor's degree 44 41 5 6 5 0 0 85 11 1036
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 50 35 4 7 4 0 0 85 11 341

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 52 32 9 5 2 0 0 85 7 222
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 49 34 6 9 3 0 0 82 12 471
2017 University certificate or diploma below the bachelor's level 45 38 8 5 4 0 0 83 10 88
2017 Bachelor's degree 42 36 8 11 3 0 0 78 14 753
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 39 36 8 11 5 0 0 75 17 406
2014 Secondary or high school graduation certificate or equivalent or less 41 37 11 9 1 1 0 79 10 184
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 42 39 8 8 3 0 0 81 11 510
2014 University certificate or diploma below the bachelor's level 57 27 9 4 3 0 0 84 7 65
2014 Bachelor's degree 37 40 7 10 5 0 0 78 15 612
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 46 29 6 10 9 0 0 76 18 266

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 45 32 12 5 4 0 1 79 9 221
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 49 32 7 6 5 1 0 81 12 475
2017 University certificate or diploma below the bachelor's level 43 36 6 8 4 0 2 81 13 88
2017 Bachelor's degree 41 32 7 10 9 0 0 73 19 753
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 38 30 8 13 10 0 0 68 24 407
2014 Secondary or high school graduation certificate or equivalent or less 39 28 10 12 6 3 3 71 19 184
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 45 31 10 9 5 1 1 77 14 510
2014 University certificate or diploma below the bachelor's level 46 19 10 11 14 0 0 65 25 65
2014 Bachelor's degree 30 35 11 12 11 0 0 66 23 612
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 36 21 12 19 12 0 0 57 31 266
2011 Secondary or high school graduation certificate or equivalent or less 37 37 12 7 5 1 2 75 12 554
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 40 31 13 8 5 1 2 73 14 1004
2011 University certificate or diploma below the bachelor's level 36 33 12 12 6 1 1 70 18 161
2011 Bachelor's degree 35 36 9 9 8 1 1 72 18 934
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 37 37 8 8 9 0 0 74 17 339

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 33 18 15 9 8 1 16 62 21 222
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 33 23 11 10 13 2 8 62 26 474
2017 University certificate or diploma below the bachelor's level 34 16 12 15 16 0 6 54 33 88
2017 Bachelor's degree 29 20 11 14 15 2 8 55 33 753
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 26 19 12 11 19 2 12 52 34 407
2014 Secondary or high school graduation certificate or equivalent or less 32 20 15 6 11 2 15 62 21 184
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 38 22 11 9 11 1 9 67 21 510
2014 University certificate or diploma below the bachelor's level 38 18 6 9 16 2 11 64 29 65
2014 Bachelor's degree 30 26 11 10 14 1 8 61 27 613
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 26 24 7 8 22 1 13 58 35 266
2011 Secondary or high school graduation certificate or equivalent or less 42 22 9 7 11 1 7 70 20 552
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 42 22 9 9 9 1 7 69 20 1003
2011 University certificate or diploma below the bachelor's level 37 23 7 11 13 2 7 66 26 161
2011 Bachelor's degree 27 26 8 14 15 1 8 58 33 936
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 29 20 11 12 17 2 10 55 32 337
2008 Secondary or high school graduation certificate or equivalent or less 42 26 8 8 8 1 7 74 18 679
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 42 24 7 9 8 1 8 73 19 1116
2008 University certificate or diploma below the bachelor's level 39 22 9 14 9 1 6 66 25 184
2008 Bachelor's degree 33 26 7 13 12 1 7 65 27 1033
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 27 21 9 13 16 3 11 56 34 341

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 38 36 12 7 6 0 0 74 13 222
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 40 43 8 6 2 0 0 83 9 475
2017 University certificate or diploma below the bachelor's level 40 41 8 6 5 0 0 81 11 88
2017 Bachelor's degree 33 45 8 9 5 0 0 78 14 752
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 37 42 9 7 5 0 0 79 12 407
2014 Secondary or high school graduation certificate or equivalent or less 30 42 11 12 5 0 0 72 17 184
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 37 41 10 6 5 0 0 78 11 510
2014 University certificate or diploma below the bachelor's level 46 34 9 4 7 0 0 80 11 65
2014 Bachelor's degree 25 44 13 10 8 0 0 69 18 613
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 27 39 11 15 8 0 0 66 23 266
2011 Secondary or high school graduation certificate or equivalent or less 44 36 10 6 3 0 0 81 9 552
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 42 38 11 5 4 0 0 80 9 1002
2011 University certificate or diploma below the bachelor's level 37 32 12 12 6 1 0 70 18 160
2011 Bachelor's degree 33 39 10 11 7 0 0 72 17 935
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 37 37 10 12 5 0 0 74 16 335
2008 Secondary or high school graduation certificate or equivalent or less 46 39 9 4 2 0 0 86 6 674
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 44 39 9 5 2 0 0 84 7 1108
2008 University certificate or diploma below the bachelor's level 43 36 10 7 4 0 0 79 11 184
2008 Bachelor's degree 39 43 8 6 4 0 0 82 10 1029
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 39 41 5 10 4 0 0 81 15 338

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 28 33 12 12 13 1 0 62 25 222
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 31 33 17 11 8 0 0 64 19 473
2017 University certificate or diploma below the bachelor's level 25 39 12 17 8 0 0 64 24 88
2017 Bachelor's degree 23 36 17 14 10 0 0 59 24 754
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 22 34 14 15 14 0 0 56 29 405
2014 Secondary or high school graduation certificate or equivalent or less 27 38 13 13 8 0 0 66 22 184
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 28 34 15 13 10 0 0 62 23 510
2014 University certificate or diploma below the bachelor's level 21 40 11 13 15 0 0 61 28 65
2014 Bachelor's degree 17 36 17 17 15 0 0 52 31 613
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 15 30 24 14 18 0 0 45 31 266
2011 Secondary or high school graduation certificate or equivalent or less 24 34 19 12 9 0 1 59 21 556
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 21 36 18 15 9 1 0 58 24 1006
2011 University certificate or diploma below the bachelor's level 19 35 20 15 11 0 0 54 26 160
2011 Bachelor's degree 17 39 17 14 13 0 0 57 27 935
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 22 34 15 17 11 0 0 56 29 339

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 34 39 15 8 4 0 0 72 12 222
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 34 41 13 7 5 0 0 74 12 473
2017 University certificate or diploma below the bachelor's level 33 39 11 11 5 0 0 72 17 88
2017 Bachelor's degree 27 41 12 13 7 0 0 68 20 753
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 28 42 10 14 6 0 0 70 20 406

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 46 37 11 3 3 0 0 83 6 221
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 47 41 6 3 3 0 0 88 6 475
2017 University certificate or diploma below the bachelor's level 51 36 10 3 0 0 0 87 3 88
2017 Bachelor's degree 40 43 8 5 4 0 0 83 8 752
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 40 39 9 8 4 0 0 79 12 406
2014 Secondary or high school graduation certificate or equivalent or less 41 35 14 7 3 1 0 76 9 184
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 42 34 14 5 5 1 0 76 9 510
2014 University certificate or diploma below the bachelor's level 41 35 11 6 5 2 0 78 11 65
2014 Bachelor's degree 32 40 14 9 5 0 0 72 14 613
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 33 37 11 11 8 0 0 70 19 265
2011 Secondary or high school graduation certificate or equivalent or less 38 41 11 4 3 2 1 82 7 553
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 35 42 14 5 2 2 0 78 7 1006
2011 University certificate or diploma below the bachelor's level 33 35 17 11 3 1 1 69 14 160
2011 Bachelor's degree 31 44 11 7 5 1 0 76 12 937
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 40 40 8 6 5 0 0 80 11 338
2008 Secondary or high school graduation certificate or equivalent or less 51 37 7 3 1 1 0 89 4 677
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 47 39 9 3 2 1 0 86 5 1113
2008 University certificate or diploma below the bachelor's level 49 36 9 3 2 0 0 85 6 183
2008 Bachelor's degree 46 40 7 4 2 0 0 87 6 1034
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 52 32 7 5 4 0 0 84 9 340

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 32 33 14 12 9 0 0 65 21 222
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 32 37 13 10 8 0 0 69 17 475
2017 University certificate or diploma below the bachelor's level 39 28 10 10 13 0 0 67 23 88
2017 Bachelor's degree 26 39 13 13 9 0 0 65 22 752
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 25 35 11 14 15 0 0 60 29 406

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 60 27 8 3 2 0 0 87 5 222
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 64 29 5 1 0 0 0 93 2 474
2017 University certificate or diploma below the bachelor's level 61 33 3 3 0 0 0 94 3 88
2017 Bachelor's degree 49 37 8 4 2 0 0 86 6 752
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 54 34 8 2 1 0 0 88 4 407
2014 Secondary or high school graduation certificate or equivalent or less 62 24 11 2 1 0 0 85 3 184
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 71 21 4 3 1 0 0 92 4 510
2014 University certificate or diploma below the bachelor's level 71 22 4 0 4 0 0 93 4 65
2014 Bachelor's degree 54 30 9 4 2 1 0 85 6 613
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 54 27 8 5 6 0 0 81 11 266
2011 Secondary or high school graduation certificate or equivalent or less 66 28 5 1 1 0 0 94 2 553
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 65 27 5 2 1 0 0 92 3 1001
2011 University certificate or diploma below the bachelor's level 61 27 6 4 2 0 0 88 6 160
2011 Bachelor's degree 56 32 7 3 2 0 0 88 5 937
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 60 28 8 3 1 0 0 88 4 337

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 30 36 11 13 9 0 1 67 22 222
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 29 38 11 14 8 0 0 67 22 473
2017 University certificate or diploma below the bachelor's level 28 34 10 12 16 0 0 62 28 88
2017 Bachelor's degree 23 38 14 14 10 1 0 62 24 751
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 27 33 11 15 13 0 0 60 29 407
2014 Secondary or high school graduation certificate or equivalent or less 22 39 12 16 12 0 0 61 28 184
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 26 38 12 12 12 0 1 64 24 510
2014 University certificate or diploma below the bachelor's level 34 30 5 19 12 0 0 64 31 65
2014 Bachelor's degree 16 38 12 16 17 0 0 54 33 612
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 20 36 7 13 21 0 3 58 35 266
2011 Secondary or high school graduation certificate or equivalent or less 24 36 17 11 9 1 2 62 20 552
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 27 39 14 13 7 0 1 66 19 1001
2011 University certificate or diploma below the bachelor's level 24 38 14 13 10 1 0 63 23 160
2011 Bachelor's degree 24 41 13 13 9 0 0 65 23 933
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 33 33 11 13 9 0 1 67 22 336

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 34 35 13 10 7 0 1 70 17 221
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 33 37 13 9 8 0 0 70 17 473
2017 University certificate or diploma below the bachelor's level 32 31 14 11 10 0 1 64 22 88
2017 Bachelor's degree 26 34 16 14 9 0 1 61 23 753
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 27 31 15 13 14 0 0 59 27 407
2014 Secondary or high school graduation certificate or equivalent or less 23 35 18 14 10 0 0 58 23 184
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 32 33 15 11 9 0 1 65 20 511
2014 University certificate or diploma below the bachelor's level 42 31 9 7 11 0 0 73 19 65
2014 Bachelor's degree 20 34 15 15 15 0 0 55 30 613
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 23 27 18 13 19 0 0 50 32 266

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 36 32 15 11 5 0 1 69 16 222
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 36 36 14 7 6 0 0 72 13 473
2017 University certificate or diploma below the bachelor's level 34 41 8 12 5 0 0 75 18 88
2017 Bachelor's degree 27 39 12 12 10 0 0 66 21 753
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 28 34 12 14 12 0 0 62 27 407
2014 Secondary or high school graduation certificate or equivalent or less 28 33 18 15 7 0 0 61 21 184
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 34 34 14 9 9 0 0 68 18 508
2014 University certificate or diploma below the bachelor's level 41 29 9 12 10 0 0 70 22 65
2014 Bachelor's degree 23 31 16 17 12 1 0 55 29 613
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 25 30 13 17 16 0 0 55 32 266
2011 Secondary or high school graduation certificate or equivalent or less 33 41 13 8 5 0 0 74 13 556
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 35 40 12 8 4 1 1 75 13 998
2011 University certificate or diploma below the bachelor's level 33 39 13 11 4 0 0 72 15 161
2011 Bachelor's degree 30 37 13 13 7 0 0 67 20 932
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 32 41 9 11 6 0 1 74 17 338

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 46 36 9 5 4 0 0 82 9 221
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 49 37 8 4 2 0 0 86 6 474
2017 University certificate or diploma below the bachelor's level 47 33 12 5 3 0 0 80 8 88
2017 Bachelor's degree 37 41 10 8 3 0 0 78 12 753
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 38 39 13 5 5 0 0 77 10 407
2014 Secondary or high school graduation certificate or equivalent or less 50 28 9 9 3 0 0 79 12 184
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 47 37 10 4 3 0 0 83 7 509
2014 University certificate or diploma below the bachelor's level 55 29 8 2 6 0 0 84 8 65
2014 Bachelor's degree 34 38 13 10 4 0 1 72 14 610
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 38 35 7 14 6 0 0 73 20 265
2011 Secondary or high school graduation certificate or equivalent or less 50 35 7 5 3 0 0 85 8 556
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 48 38 7 4 3 0 0 86 6 1005
2011 University certificate or diploma below the bachelor's level 45 35 9 8 3 0 0 80 11 161
2011 Bachelor's degree 35 42 9 9 4 0 0 78 13 937
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 40 39 9 8 4 0 0 79 12 339
2008 Secondary or high school graduation certificate or equivalent or less 51 39 6 3 1 0 0 90 4 680
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 50 39 6 4 1 0 0 89 5 1117
2008 University certificate or diploma below the bachelor's level 48 35 10 4 3 0 0 83 7 184
2008 Bachelor's degree 46 39 7 5 3 0 0 85 8 1036
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 47 36 7 6 4 0 0 82 10 341

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 45 26 13 10 6 0 1 71 16 220
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 30 36 15 11 7 0 1 67 18 475
2017 University certificate or diploma below the bachelor's level 31 29 19 8 12 0 1 60 21 88
2017 Bachelor's degree 23 29 19 15 12 1 1 54 28 753
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 21 28 20 16 15 0 0 49 31 405
2014 Secondary or high school graduation certificate or equivalent or less 31 27 22 6 12 0 1 59 19 184
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 28 34 19 8 9 0 1 62 18 511
2014 University certificate or diploma below the bachelor's level 20 23 17 23 16 0 1 43 39 65
2014 Bachelor's degree 23 24 21 14 17 0 1 48 31 613
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 23 25 26 7 18 1 0 49 25 265
2011 Secondary or high school graduation certificate or equivalent or less 38 30 15 6 9 1 1 69 16 554
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 35 31 19 7 7 0 1 66 15 1003
2011 University certificate or diploma below the bachelor's level 34 27 20 10 8 0 1 62 18 160
2011 Bachelor's degree 24 26 24 14 11 0 1 50 26 935
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 25 28 20 14 13 0 1 53 27 336
2008 Secondary or high school graduation certificate or equivalent or less 35 28 22 9 5 0 1 64 14 680
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 32 34 19 8 5 0 1 67 14 1116
2008 University certificate or diploma below the bachelor's level 22 38 18 13 9 0 1 60 22 184
2008 Bachelor's degree 23 30 23 12 11 0 0 54 23 1035
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 25 27 24 14 10 0 1 52 24 341

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 12 25 24 20 14 1 4 36 39 221
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 15 23 35 17 7 0 3 25 39 469
2017 University certificate or diploma below the bachelor's level 21 27 30 14 9 0 0 23 48 88
2017 Bachelor's degree 17 28 35 13 5 0 2 18 46 752
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 18 29 35 11 6 0 1 17 47 406
2014 Secondary or high school graduation certificate or equivalent or less 16 32 25 12 11 1 3 24 50 184
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 15 27 39 15 3 1 1 18 43 511
2014 University certificate or diploma below the bachelor's level 30 21 38 8 2 0 1 10 52 65
2014 Bachelor's degree 22 34 30 10 4 0 1 14 56 612
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 23 29 26 13 6 2 1 20 53 266
2011 Secondary or high school graduation certificate or equivalent or less 20 25 27 15 9 1 3 25 47 546
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 16 29 30 13 8 1 3 22 47 994
2011 University certificate or diploma below the bachelor's level 15 33 25 18 4 0 5 23 51 159
2011 Bachelor's degree 22 33 29 9 5 0 1 14 56 937
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 18 27 32 13 6 1 3 20 47 339
2008 Secondary or high school graduation certificate or equivalent or less 12 32 30 16 8 0 2 24 45 667
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 11 30 32 16 8 1 2 25 42 1110
2008 University certificate or diploma below the bachelor's level 12 27 34 17 8 1 1 25 41 183
2008 Bachelor's degree 13 28 39 13 5 0 1 19 41 1033
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 11 27 34 19 5 1 2 25 40 341

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 9 18 29 16 22 2 5 40 29 221
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 11 18 34 19 13 2 3 34 30 469
2017 University certificate or diploma below the bachelor's level 13 24 24 14 16 4 5 33 40 88
2017 Bachelor's degree 12 22 32 19 11 3 1 31 36 749
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 14 24 29 21 8 1 2 30 40 405
2014 Secondary or high school graduation certificate or equivalent or less 19 21 26 19 11 2 3 32 41 184
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 18 23 35 14 7 3 2 21 42 508
2014 University certificate or diploma below the bachelor's level 26 30 20 17 5 1 0 23 57 65
2014 Bachelor's degree 24 29 28 11 6 1 1 17 54 609
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 25 29 25 14 4 0 2 19 56 265
2011 Secondary or high school graduation certificate or equivalent or less 13 22 27 16 14 5 4 33 38 544
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 13 20 27 19 12 4 4 35 36 992
2011 University certificate or diploma below the bachelor's level 16 25 27 19 7 2 4 28 43 159
2011 Bachelor's degree 21 25 28 15 7 2 2 24 47 936
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 20 21 30 14 10 2 2 26 43 339
2008 Secondary or high school graduation certificate or equivalent or less 8 22 31 20 14 2 4 36 31 662
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 8 16 29 24 15 4 4 42 27 1106
2008 University certificate or diploma below the bachelor's level 9 19 27 23 13 4 5 40 30 180
2008 Bachelor's degree 9 17 33 26 10 2 3 37 28 1034
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 12 18 27 26 13 2 2 41 31 341

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 10 23 31 14 15 2 5 31 36 220
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 13 21 34 16 10 1 5 27 36 470
2017 University certificate or diploma below the bachelor's level 15 31 27 11 9 2 6 21 49 88
2017 Bachelor's degree 16 23 33 17 9 1 2 26 40 749
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 20 25 30 16 5 1 3 22 47 405
2014 Secondary or high school graduation certificate or equivalent or less 17 18 26 14 21 1 4 36 37 184
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 26 22 29 11 7 2 3 19 50 509
2014 University certificate or diploma below the bachelor's level 24 36 23 6 10 0 1 16 61 64
2014 Bachelor's degree 28 22 25 16 5 1 3 22 52 612
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 25 28 25 9 5 5 2 15 58 264
2011 Secondary or high school graduation certificate or equivalent or less 20 23 26 13 10 4 5 25 47 545
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 17 24 28 15 8 2 6 25 44 993
2011 University certificate or diploma below the bachelor's level 15 25 33 13 8 3 4 22 43 158
2011 Bachelor's degree 25 25 28 13 4 2 3 18 53 937
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 22 23 28 12 8 3 4 21 49 339
2008 Secondary or high school graduation certificate or equivalent or less 12 25 31 15 8 3 5 25 40 663
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 13 24 29 16 10 4 5 29 40 1108
2008 University certificate or diploma below the bachelor's level 13 26 27 18 11 1 3 30 41 183
2008 Bachelor's degree 19 25 29 16 6 2 2 22 47 1032
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 19 24 25 20 7 2 3 29 45 340

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 10 11 25 20 26 1 7 50 23 220
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 10 14 32 24 14 0 5 40 26 470
2017 University certificate or diploma below the bachelor's level 10 19 31 21 12 1 5 36 31 85
2017 Bachelor's degree 13 21 31 20 11 1 2 32 35 745
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 13 23 34 21 8 0 2 29 36 406
2014 Secondary or high school graduation certificate or equivalent or less 15 17 28 20 16 1 4 38 33 182
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 17 15 34 22 9 1 3 32 33 505
2014 University certificate or diploma below the bachelor's level 24 33 23 12 8 0 0 20 57 64
2014 Bachelor's degree 24 21 29 17 6 1 2 24 46 609
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 25 14 28 22 7 0 2 30 41 265
2011 Secondary or high school graduation certificate or equivalent or less 14 21 28 18 13 3 4 33 37 541
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 12 17 30 21 13 2 5 37 31 989
2011 University certificate or diploma below the bachelor's level 11 23 30 20 7 2 5 30 38 156
2011 Bachelor's degree 18 19 33 19 7 1 2 27 39 935
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 16 23 34 17 8 0 2 25 40 339
2008 Secondary or high school graduation certificate or equivalent or less 9 20 30 24 11 2 4 37 31 662
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 7 16 33 25 13 2 5 41 24 1105
2008 University certificate or diploma below the bachelor's level 14 20 31 24 9 1 2 34 35 181
2008 Bachelor's degree 10 18 36 24 9 1 2 34 29 1033
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 11 16 36 26 9 0 2 36 27 338

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 15 22 20 14 21 2 6 38 40 221
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 16 20 31 16 12 1 2 29 38 469
2017 University certificate or diploma below the bachelor's level 29 24 22 11 12 3 0 24 54 88
2017 Bachelor's degree 24 25 23 13 9 2 3 23 52 748
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 25 28 25 13 7 0 2 20 54 407
2014 Secondary or high school graduation certificate or equivalent or less 25 19 17 18 14 3 3 35 47 183
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 29 21 31 9 7 1 2 16 52 511
2014 University certificate or diploma below the bachelor's level 44 33 12 5 6 0 0 11 77 64
2014 Bachelor's degree 38 27 19 10 4 1 1 15 66 613
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 29 27 29 6 7 0 2 13 58 266
2011 Secondary or high school graduation certificate or equivalent or less 27 25 19 12 11 2 3 24 56 546
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 24 24 26 13 10 1 3 24 49 997
2011 University certificate or diploma below the bachelor's level 17 31 25 15 9 0 4 25 49 159
2011 Bachelor's degree 32 27 23 10 5 1 2 15 61 934
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 26 23 24 14 9 1 3 24 51 337
2008 Secondary or high school graduation certificate or equivalent or less 16 23 31 16 9 1 3 26 42 666
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 14 24 28 18 12 1 4 31 40 1107
2008 University certificate or diploma below the bachelor's level 18 21 33 16 9 0 3 26 40 184
2008 Bachelor's degree 18 25 29 16 7 1 3 25 46 1034
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 12 24 32 19 9 1 3 30 37 340

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 12 26 15 16 21 5 5 41 42 222
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 10 19 31 21 11 3 6 35 32 471
2017 University certificate or diploma below the bachelor's level 20 11 33 17 7 8 4 27 36 87
2017 Bachelor's degree 12 20 29 21 11 4 3 34 35 746
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 14 20 31 22 10 1 1 33 35 406
2014 Secondary or high school graduation certificate or equivalent or less 13 10 25 24 18 5 6 46 26 183
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 14 15 33 19 11 4 3 32 32 510
2014 University certificate or diploma below the bachelor's level 11 28 23 21 15 0 1 37 39 65
2014 Bachelor's degree 19 18 23 24 10 1 5 36 39 609
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 17 23 28 20 9 1 3 30 41 266
2011 Secondary or high school graduation certificate or equivalent or less 15 23 25 16 13 4 4 31 42 541
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 11 19 25 24 14 3 5 40 33 991
2011 University certificate or diploma below the bachelor's level 11 21 32 23 6 3 4 31 35 157
2011 Bachelor's degree 12 19 29 23 12 2 4 37 33 935
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 9 15 34 25 12 1 5 39 25 335
2008 Secondary or high school graduation certificate or equivalent or less 11 25 25 19 13 2 4 34 39 665
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 10 22 27 21 13 2 4 37 35 1104
2008 University certificate or diploma below the bachelor's level 10 27 27 21 10 2 3 33 39 182
2008 Bachelor's degree 13 20 29 21 11 3 3 34 35 1031
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 9 21 24 26 12 4 3 41 33 339

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 13 23 31 13 16 0 4 31 37 221
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 13 20 43 11 8 2 2 20 35 470
2017 University certificate or diploma below the bachelor's level 18 31 28 15 7 0 1 22 49 88
2017 Bachelor's degree 19 28 32 13 5 2 1 19 49 746
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 27 28 27 13 3 1 1 17 56 405
2014 Secondary or high school graduation certificate or equivalent or less 18 18 33 14 12 2 3 27 38 183
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 15 31 33 11 7 2 2 18 47 507
2014 University certificate or diploma below the bachelor's level 27 29 21 16 5 0 1 21 57 64
2014 Bachelor's degree 28 25 27 13 4 1 1 18 54 610
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 21 28 27 13 5 0 5 19 52 265
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 80 12 2 2 2 0 3 95 4 220
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 74 12 7 2 3 0 3 89 4 473
2017 University certificate or diploma below the bachelor's level 70 15 7 2 2 0 3 88 5 88
2017 Bachelor's degree 77 10 5 2 2 0 4 90 4 754
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 72 14 4 6 1 0 3 89 8 407
2014 Secondary or high school graduation certificate or equivalent or less 69 8 9 4 3 0 7 83 8 184
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 67 18 7 3 2 1 3 88 5 511
2014 University certificate or diploma below the bachelor's level 85 7 4 3 0 0 1 94 3 65
2014 Bachelor's degree 73 16 3 3 2 0 3 92 5 613
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 73 13 4 5 4 0 1 87 9 266
2011 Secondary or high school graduation certificate or equivalent or less 69 17 6 2 2 0 4 90 4 557
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 73 13 5 3 2 1 3 90 5 1003
2011 University certificate or diploma below the bachelor's level 74 16 3 2 3 0 2 92 5 159
2011 Bachelor's degree 72 14 4 3 3 1 3 89 7 932
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 70 16 3 5 3 0 3 89 8 338
2008 Secondary or high school graduation certificate or equivalent or less 70 15 6 2 2 0 5 90 4 679
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 69 14 4 3 3 1 6 89 7 1116
2008 University certificate or diploma below the bachelor's level 66 18 4 3 3 0 6 89 6 184
2008 Bachelor's degree 76 10 4 3 3 0 4 90 6 1033
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 74 9 6 4 3 0 4 86 7 339

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 30 29 14 12 7 5 3 63 21 222
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 27 30 14 12 11 4 2 61 25 472
2017 University certificate or diploma below the bachelor's level 29 31 18 9 9 3 1 63 19 88
2017 Bachelor's degree 26 27 16 10 11 7 4 59 23 754
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 24 31 15 10 13 5 2 59 25 406
2014 Secondary or high school graduation certificate or equivalent or less 27 32 16 10 8 4 3 63 19 183
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 23 26 24 9 9 4 4 53 20 509
2014 University certificate or diploma below the bachelor's level 45 24 11 9 10 0 1 70 19 65
2014 Bachelor's degree 25 29 16 12 11 5 2 58 25 613
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 33 25 14 9 9 3 7 65 20 266

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 45 29 6 12 8 0 0 74 20 222
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 40 29 10 11 9 1 0 70 20 474
2017 University certificate or diploma below the bachelor's level 42 31 10 8 7 0 1 74 16 88
2017 Bachelor's degree 43 28 9 9 9 1 0 72 19 753
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 36 32 9 11 10 1 1 69 22 407
2014 Secondary or high school graduation certificate or equivalent or less 41 29 11 13 5 1 0 71 18 184
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 37 33 9 11 8 1 0 71 20 511
2014 University certificate or diploma below the bachelor's level 44 28 11 8 9 0 0 72 16 65
2014 Bachelor's degree 36 33 10 11 10 1 0 69 21 613
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 44 28 6 8 11 3 0 74 20 264

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 31 31 11 15 10 0 1 63 26 221
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 26 33 14 16 8 1 1 61 24 473
2017 University certificate or diploma below the bachelor's level 24 49 9 13 6 0 0 72 19 88
2017 Bachelor's degree 31 33 12 15 6 2 0 66 22 752
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 27 37 12 12 9 1 1 65 22 407
2014 Secondary or high school graduation certificate or equivalent or less 29 29 16 16 9 1 2 59 25 184
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 21 44 14 12 7 2 1 66 19 511
2014 University certificate or diploma below the bachelor's level 38 34 12 10 5 1 0 72 16 65
2014 Bachelor's degree 24 40 13 14 6 1 2 66 21 613
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 25 40 10 12 8 4 1 69 20 265
2011 Secondary or high school graduation certificate or equivalent or less 26 32 13 18 8 2 2 60 27 557
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 26 37 16 13 6 2 1 65 19 1005
2011 University certificate or diploma below the bachelor's level 22 40 13 12 9 2 2 65 22 161
2011 Bachelor's degree 26 39 13 13 7 2 1 66 21 937
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 35 36 9 12 5 2 1 73 18 338
2008 Secondary or high school graduation certificate or equivalent or less 23 35 16 16 7 2 1 60 23 679
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 25 38 14 16 5 2 1 64 21 1117
2008 University certificate or diploma below the bachelor's level 20 40 16 15 6 2 1 62 22 184
2008 Bachelor's degree 31 41 9 12 5 2 1 74 17 1037
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 36 38 9 11 5 1 1 75 16 340

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 30 19 15 13 7 14 2 59 23 222
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 22 27 19 16 7 9 0 54 25 475
2017 University certificate or diploma below the bachelor's level 24 23 23 6 11 12 1 55 19 88
2017 Bachelor's degree 22 29 14 13 8 13 1 59 24 751
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 21 32 14 12 12 8 0 58 27 406
2014 Secondary or high school graduation certificate or equivalent or less 27 16 15 15 10 15 2 52 30 184
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 20 31 19 9 9 10 1 58 21 511
2014 University certificate or diploma below the bachelor's level 35 24 12 14 11 4 0 61 26 65
2014 Bachelor's degree 26 27 18 13 7 7 2 58 22 611
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 23 25 17 6 13 10 6 58 23 266
2011 Secondary or high school graduation certificate or equivalent or less 22 26 18 14 12 6 2 52 29 557
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 28 28 19 11 8 5 1 60 20 998
2011 University certificate or diploma below the bachelor's level 27 24 16 16 10 6 1 54 28 161
2011 Bachelor's degree 24 29 17 13 9 7 1 58 24 932
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 36 27 12 10 7 6 1 69 18 337
2008 Secondary or high school graduation certificate or equivalent or less 23 29 18 14 8 7 1 57 24 677
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 27 27 16 14 8 6 1 58 24 1116
2008 University certificate or diploma below the bachelor's level 25 29 13 15 12 5 2 58 29 184
2008 Bachelor's degree 31 31 11 11 7 7 1 68 20 1035
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 37 26 12 8 7 9 1 70 17 339

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 15 17 11 19 18 17 2 40 47 221
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 10 19 17 20 15 17 2 36 43 475
2017 University certificate or diploma below the bachelor's level 16 16 22 10 21 13 1 38 36 88
2017 Bachelor's degree 7 16 18 23 13 21 2 30 47 752
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 7 22 16 21 16 16 2 36 45 404
2014 Secondary or high school graduation certificate or equivalent or less 16 17 11 24 15 15 1 40 47 184
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 7 20 24 17 15 15 2 33 38 511
2014 University certificate or diploma below the bachelor's level 23 21 13 22 14 4 2 47 39 65
2014 Bachelor's degree 10 20 16 17 21 13 3 36 44 613
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 15 17 12 19 14 21 0 41 43 266

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 48 28 8 11 3 0 1 77 14 221
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 41 36 11 8 4 0 0 77 12 474
2017 University certificate or diploma below the bachelor's level 43 35 10 5 7 0 0 78 12 87
2017 Bachelor's degree 44 38 7 7 4 1 0 82 11 751
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 44 34 6 10 5 0 0 79 14 406
2014 Secondary or high school graduation certificate or equivalent or less 40 34 16 8 2 0 0 74 10 184
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 35 42 7 11 4 0 0 78 15 510
2014 University certificate or diploma below the bachelor's level 49 26 8 9 8 0 0 76 17 65
2014 Bachelor's degree 39 38 9 10 4 0 0 77 14 613
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 45 34 6 12 3 0 0 79 15 266
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 39 33 14 7 6 0 1 73 13 222
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 40 33 11 8 7 1 0 74 15 475
2017 University certificate or diploma below the bachelor's level 39 38 10 5 8 0 0 77 13 88
2017 Bachelor's degree 37 33 11 11 7 0 0 70 19 753
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 35 32 10 10 11 1 0 68 22 406
2014 Secondary or high school graduation certificate or equivalent or less 38 39 12 5 6 0 0 77 11 184
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 48 28 10 7 6 2 0 77 13 511
2014 University certificate or diploma below the bachelor's level 48 23 9 6 6 0 8 77 13 65
2014 Bachelor's degree 41 34 9 10 5 0 0 75 16 613
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 36 27 12 11 12 2 0 64 24 266
2011 Secondary or high school graduation certificate or equivalent or less 36 36 14 8 5 1 1 72 13 555
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 36 34 15 8 5 0 1 71 14 1004
2011 University certificate or diploma below the bachelor's level 34 33 17 10 6 0 1 67 16 161
2011 Bachelor's degree 31 39 12 11 7 0 0 70 18 938
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 32 32 13 13 10 0 0 64 23 338
2008 Secondary or high school graduation certificate or equivalent or less 36 36 11 9 6 1 0 73 16 680
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 35 37 12 10 6 0 0 72 16 1116
2008 University certificate or diploma below the bachelor's level 36 35 13 10 6 0 0 71 16 184
2008 Bachelor's degree 32 36 13 11 7 1 0 68 18 1036
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 28 32 12 13 13 1 0 61 26 340

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 46 26 10 9 2 3 2 77 12 222
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 46 29 12 7 4 1 1 77 11 475
2017 University certificate or diploma below the bachelor's level 54 22 4 8 8 0 2 79 17 88
2017 Bachelor's degree 47 26 11 7 6 3 0 75 13 752
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 44 32 9 7 7 1 0 76 15 407
2014 Secondary or high school graduation certificate or equivalent or less 50 27 11 5 5 1 0 78 10 184
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 53 22 11 8 4 2 1 77 12 511
2014 University certificate or diploma below the bachelor's level 48 30 4 4 6 0 8 85 11 65
2014 Bachelor's degree 48 28 9 6 5 2 0 78 12 611
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 45 23 12 4 11 1 4 71 16 266
2011 Secondary or high school graduation certificate or equivalent or less 38 35 12 8 5 2 1 75 13 555
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 41 32 13 7 4 2 1 75 11 1003
2011 University certificate or diploma below the bachelor's level 40 28 15 8 6 2 1 70 15 161
2011 Bachelor's degree 41 33 13 7 5 2 0 74 13 936
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 43 33 9 7 6 2 0 78 13 336
2008 Secondary or high school graduation certificate or equivalent or less 39 33 13 8 5 2 0 73 13 679
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 41 33 10 8 5 2 1 76 13 1116
2008 University certificate or diploma below the bachelor's level 41 31 14 6 5 2 1 74 11 184
2008 Bachelor's degree 43 30 12 7 4 3 1 76 11 1037
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 40 28 11 9 9 2 0 70 18 341

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 41 32 10 10 5 0 1 75 15 222
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 43 34 8 9 6 0 0 77 15 474
2017 University certificate or diploma below the bachelor's level 53 22 8 10 7 0 0 75 18 88
2017 Bachelor's degree 42 31 10 9 7 0 0 74 16 753
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 39 33 9 10 8 1 0 72 19 404
2014 Secondary or high school graduation certificate or equivalent or less 45 27 13 10 5 0 0 72 14 184
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 50 26 10 8 5 0 0 76 14 511
2014 University certificate or diploma below the bachelor's level 53 22 5 6 6 0 8 81 13 65
2014 Bachelor's degree 42 33 8 10 7 0 0 75 16 613
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 43 23 15 7 11 0 0 67 18 266
2011 Secondary or high school graduation certificate or equivalent or less 37 40 11 7 4 1 1 78 11 555
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 36 39 9 8 6 1 0 76 15 1001
2011 University certificate or diploma below the bachelor's level 42 30 9 9 10 0 1 72 19 161
2011 Bachelor's degree 36 37 9 10 7 0 0 73 18 935
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 39 33 11 9 8 0 0 72 17 335
2008 Secondary or high school graduation certificate or equivalent or less 40 34 10 9 5 1 0 76 14 678
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 40 35 10 9 5 0 0 75 15 1115
2008 University certificate or diploma below the bachelor's level 40 34 12 9 5 0 0 74 14 184
2008 Bachelor's degree 40 35 9 10 6 1 0 75 16 1037
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 37 33 10 11 8 1 1 71 20 341

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 86 7 2 0 2 0 1 95 3 221
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 84 8 4 1 1 0 2 94 2 475
2017 University certificate or diploma below the bachelor's level 80 12 3 0 2 0 2 94 2 88
2017 Bachelor's degree 83 8 4 1 2 0 3 94 3 752
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 81 10 4 2 1 0 2 93 3 407
2014 Secondary or high school graduation certificate or equivalent or less 78 6 5 2 3 0 5 89 6 184
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 83 7 4 2 2 0 3 92 4 509
2014 University certificate or diploma below the bachelor's level 80 5 5 0 1 0 9 93 1 65
2014 Bachelor's degree 82 10 2 2 1 0 2 95 3 612
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 80 9 5 1 4 0 1 90 5 266
2011 Secondary or high school graduation certificate or equivalent or less 76 16 4 1 2 0 2 93 3 554
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 80 11 2 2 2 0 3 94 3 1000
2011 University certificate or diploma below the bachelor's level 79 10 2 3 4 0 2 91 6 161
2011 Bachelor's degree 81 9 3 2 1 0 3 94 3 936
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 76 14 3 2 1 0 3 93 3 335
2008 Secondary or high school graduation certificate or equivalent or less 78 11 4 1 2 0 4 93 3 679
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 81 8 3 2 3 1 4 93 4 1115
2008 University certificate or diploma below the bachelor's level 78 10 3 1 3 1 4 92 4 184
2008 Bachelor's degree 85 6 1 1 2 0 3 95 4 1035
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 82 5 4 2 2 0 4 91 5 341

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 59 20 6 5 3 2 5 85 8 222
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 58 23 4 6 5 2 3 85 11 474
2017 University certificate or diploma below the bachelor's level 59 26 9 1 1 2 1 89 2 88
2017 Bachelor's degree 53 24 6 5 5 4 3 83 11 750
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 49 25 7 7 7 2 3 78 15 405
2014 Secondary or high school graduation certificate or equivalent or less 55 22 6 3 4 2 7 85 8 184
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 63 18 6 4 2 3 3 87 7 511
2014 University certificate or diploma below the bachelor's level 60 13 5 4 6 1 11 83 11 65
2014 Bachelor's degree 57 20 6 6 5 2 3 81 12 613
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 49 18 7 7 15 2 3 70 23 266
2011 Secondary or high school graduation certificate or equivalent or less 42 28 11 5 5 2 7 77 11 551
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 48 25 7 5 6 1 7 80 12 1000
2011 University certificate or diploma below the bachelor's level 44 28 11 6 7 1 5 76 13 161
2011 Bachelor's degree 50 25 6 7 5 3 3 80 13 938
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 50 24 7 8 4 2 4 79 13 336

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 57 21 9 6 4 1 2 80 11 221
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 59 24 7 5 6 0 0 83 11 474
2017 University certificate or diploma below the bachelor's level 60 20 6 9 5 0 0 80 14 88
2017 Bachelor's degree 55 22 8 8 6 0 0 78 14 752
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 50 26 7 9 8 0 0 76 16 405

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 59 19 11 5 4 2 1 80 9 222
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 60 23 9 3 4 1 0 84 7 475
2017 University certificate or diploma below the bachelor's level 64 14 11 6 5 0 0 77 12 87
2017 Bachelor's degree 57 22 11 4 4 1 0 80 9 752
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 53 24 10 6 6 1 0 78 12 406

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 52 22 13 7 4 0 1 75 12 222
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 57 25 8 5 5 0 0 82 11 471
2017 University certificate or diploma below the bachelor's level 57 20 7 8 8 0 0 78 16 87
2017 Bachelor's degree 49 26 8 9 7 0 0 76 16 750
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 47 23 10 10 9 0 0 71 20 405
2014 Secondary or high school graduation certificate or equivalent or less 60 19 10 4 6 0 0 80 10 183
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 54 22 11 8 5 0 0 76 13 509
2014 University certificate or diploma below the bachelor's level 60 18 5 3 7 0 8 84 11 65
2014 Bachelor's degree 51 27 8 7 6 0 0 78 13 613
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 52 18 11 7 12 0 0 70 19 266
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 25 22 30 4 4 4 11 55 10 23
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 27 43 11 9 4 5 2 75 13 58
2017 University certificate or diploma below the bachelor's level 32 23 29 5 0 5 5 62 6 18
2017 Bachelor's degree 26 29 17 11 7 3 6 61 20 121
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 22 38 11 15 4 6 5 67 21 121
2014 Secondary or high school graduation certificate or equivalent or less 20 41 25 10 5 0 0 60 15 20
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 58 21 8 5 4 0 5 82 10 58
2014 University certificate or diploma below the bachelor's level 6 66 11 6 6 0 5 75 13 12
2014 Bachelor's degree 22 38 17 8 6 2 7 66 15 145
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 24 22 15 16 17 2 4 49 35 72

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 39 28 16 6 3 7 1 73 10 222
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 30 35 14 7 6 8 0 71 14 473
2017 University certificate or diploma below the bachelor's level 30 31 17 15 6 1 0 62 21 88
2017 Bachelor's degree 27 30 16 11 7 9 0 63 19 753
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 27 33 15 7 8 10 0 66 16 407
2014 Secondary or high school graduation certificate or equivalent or less 29 22 19 10 11 9 0 56 23 184
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 12 35 22 10 12 8 0 51 24 511
2014 University certificate or diploma below the bachelor's level 32 24 10 19 11 4 0 58 31 65
2014 Bachelor's degree 19 24 20 14 14 8 0 47 31 613
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 20 18 23 12 17 8 1 43 32 266
2011 Secondary or high school graduation certificate or equivalent or less 21 30 22 10 8 7 2 56 19 552
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 20 30 24 11 7 8 1 55 19 999
2011 University certificate or diploma below the bachelor's level 19 28 18 14 17 5 0 50 32 161
2011 Bachelor's degree 15 32 23 13 11 7 0 50 25 937
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 22 31 20 14 9 4 0 55 24 339

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 36 31 15 11 6 0 1 67 17 222
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 26 36 17 11 7 2 0 64 19 474
2017 University certificate or diploma below the bachelor's level 25 30 17 19 7 2 0 56 26 88
2017 Bachelor's degree 20 31 18 17 10 3 0 54 28 753
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 23 30 14 18 12 3 0 54 32 405
2014 Secondary or high school graduation certificate or equivalent or less 25 22 15 16 17 4 0 50 35 184
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 10 26 27 19 16 2 0 37 36 511
2014 University certificate or diploma below the bachelor's level 27 21 12 19 21 0 0 48 40 65
2014 Bachelor's degree 14 23 18 21 22 2 1 37 44 613
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 15 18 17 19 24 7 1 35 47 265
2011 Secondary or high school graduation certificate or equivalent or less 19 31 21 14 12 3 0 52 27 554
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 17 30 22 16 11 3 1 49 28 994
2011 University certificate or diploma below the bachelor's level 18 21 17 21 20 3 0 40 43 161
2011 Bachelor's degree 13 28 22 19 16 2 0 42 36 934
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 18 25 19 22 15 1 0 43 38 337
2008 Secondary or high school graduation certificate or equivalent or less 22 35 17 15 7 3 1 59 23 676
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 25 36 17 12 7 4 0 63 19 1110
2008 University certificate or diploma below the bachelor's level 25 26 18 14 13 4 1 53 28 184
2008 Bachelor's degree 23 36 16 13 9 3 0 61 23 1035
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 28 32 18 12 9 1 0 61 21 340

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 24 29 20 15 8 3 2 56 24 221
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 17 31 20 16 10 6 1 51 28 472
2017 University certificate or diploma below the bachelor's level 21 25 17 19 13 4 0 49 34 87
2017 Bachelor's degree 13 24 18 24 14 7 0 40 40 754
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 15 27 19 20 15 4 0 43 37 407
2014 Secondary or high school graduation certificate or equivalent or less 21 18 18 18 18 6 0 42 39 183
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 8 22 28 20 18 3 0 31 40 510
2014 University certificate or diploma below the bachelor's level 17 27 14 19 24 0 0 43 43 65
2014 Bachelor's degree 10 17 15 27 25 5 0 29 55 613
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 9 15 16 19 31 9 1 27 55 266
2011 Secondary or high school graduation certificate or equivalent or less 13 29 24 15 12 8 0 45 29 549
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 11 27 23 18 12 8 1 42 33 1001
2011 University certificate or diploma below the bachelor's level 10 26 24 22 11 7 1 38 35 160
2011 Bachelor's degree 5 26 21 26 17 6 0 33 45 936
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 12 27 19 23 15 4 0 41 39 338
2008 Secondary or high school graduation certificate or equivalent or less 14 32 22 18 9 5 1 49 28 674
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 13 34 20 17 9 7 0 52 27 1116
2008 University certificate or diploma below the bachelor's level 14 34 18 19 10 3 2 51 30 183
2008 Bachelor's degree 11 35 18 19 10 7 0 49 31 1037
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 12 33 16 22 11 5 0 48 35 341

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 30 25 19 12 10 4 1 58 22 222
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 23 33 18 11 11 4 0 58 23 472
2017 University certificate or diploma below the bachelor's level 24 29 18 15 9 5 0 56 25 88
2017 Bachelor's degree 19 27 19 14 15 6 0 49 31 753
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 21 27 16 16 16 4 0 50 33 407
2014 Secondary or high school graduation certificate or equivalent or less 21 22 20 10 22 5 0 45 34 184
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 10 22 26 15 21 6 0 34 39 511
2014 University certificate or diploma below the bachelor's level 20 32 8 19 22 0 0 52 41 65
2014 Bachelor's degree 12 20 18 18 26 7 0 34 47 612
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 17 13 13 17 29 9 1 34 52 266
2011 Secondary or high school graduation certificate or equivalent or less 16 29 21 13 12 9 0 50 27 553
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 16 29 20 15 12 7 0 49 30 1001
2011 University certificate or diploma below the bachelor's level 14 21 22 18 18 7 0 38 39 161
2011 Bachelor's degree 10 29 20 19 17 7 0 41 38 935
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 18 29 14 22 12 5 0 50 36 338
2008 Secondary or high school graduation certificate or equivalent or less 21 31 17 16 9 6 0 55 27 678
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 19 34 19 13 6 9 0 58 21 1115
2008 University certificate or diploma below the bachelor's level 18 33 18 10 13 8 0 56 25 184
2008 Bachelor's degree 20 36 16 12 8 8 0 60 23 1035
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 23 34 14 10 11 8 0 62 22 340

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 26 30 14 19 10 1 0 57 29 222
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 19 31 17 19 11 3 0 51 32 470
2017 University certificate or diploma below the bachelor's level 24 31 14 15 11 4 0 58 27 87
2017 Bachelor's degree 13 30 17 21 15 4 0 45 38 753
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 14 29 15 22 17 3 0 44 40 406
2014 Secondary or high school graduation certificate or equivalent or less 19 17 19 16 23 5 0 38 42 184
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 8 23 17 26 24 3 0 32 51 510
2014 University certificate or diploma below the bachelor's level 19 21 12 25 21 1 0 40 47 65
2014 Bachelor's degree 9 23 16 24 26 3 0 32 51 611
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 11 19 13 21 28 6 1 33 53 265
2011 Secondary or high school graduation certificate or equivalent or less 17 34 18 16 11 4 0 53 29 553
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 12 33 18 20 13 3 0 47 35 999
2011 University certificate or diploma below the bachelor's level 12 23 19 23 17 6 0 37 42 160
2011 Bachelor's degree 8 29 15 26 20 3 0 37 47 935
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 13 29 15 24 18 2 0 42 43 337
2008 Secondary or high school graduation certificate or equivalent or less 18 38 17 17 7 3 0 58 25 677
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 17 40 14 19 8 3 0 59 27 1114
2008 University certificate or diploma below the bachelor's level 18 41 14 13 10 4 0 61 24 183
2008 Bachelor's degree 16 38 13 20 9 3 0 56 31 1037
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 17 37 10 24 10 2 0 55 34 340
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 36 38 16 8 2 0 0 74 10 222
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 31 41 14 8 4 1 0 74 12 474
2017 University certificate or diploma below the bachelor's level 34 35 13 12 4 2 0 71 17 88
2017 Bachelor's degree 27 44 15 8 5 1 0 72 13 754
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 29 42 12 13 4 1 0 71 17 407
2014 Secondary or high school graduation certificate or equivalent or less 22 30 20 14 10 3 2 55 25 184
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 15 34 21 20 7 3 0 50 28 511
2014 University certificate or diploma below the bachelor's level 33 24 18 10 14 0 0 57 24 65
2014 Bachelor's degree 13 33 21 19 12 2 0 47 32 612
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 17 27 15 18 17 4 1 47 37 266
2011 Secondary or high school graduation certificate or equivalent or less 24 44 17 8 4 2 1 70 13 556
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 26 39 19 9 4 2 1 67 13 999
2011 University certificate or diploma below the bachelor's level 20 50 14 12 3 1 0 70 15 161
2011 Bachelor's degree 21 43 16 12 7 1 0 65 20 932
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 21 40 13 16 9 1 0 61 26 338

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 47 40 8 4 1 0 0 87 5 222
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 45 37 12 3 1 2 0 84 4 475
2017 University certificate or diploma below the bachelor's level 42 40 9 6 2 0 1 83 8 88
2017 Bachelor's degree 43 41 7 4 2 2 0 86 7 753
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 46 39 9 5 1 0 0 85 6 407
2014 Secondary or high school graduation certificate or equivalent or less 41 39 14 3 2 1 0 81 5 183
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 35 37 18 5 2 3 0 74 7 510
2014 University certificate or diploma below the bachelor's level 58 27 4 5 2 4 0 89 8 65
2014 Bachelor's degree 44 37 10 5 1 3 0 83 7 613
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 54 35 4 3 2 1 1 91 5 266
2011 Secondary or high school graduation certificate or equivalent or less 32 39 17 5 2 4 1 76 7 552
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 36 37 15 5 2 4 1 77 7 1000
2011 University certificate or diploma below the bachelor's level 30 46 13 3 4 3 1 79 8 161
2011 Bachelor's degree 35 44 11 5 2 3 0 82 7 936
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 42 38 11 6 2 2 0 81 8 338

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 40 32 12 10 4 2 0 74 14 222
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 37 37 11 9 4 1 1 75 13 473
2017 University certificate or diploma below the bachelor's level 42 32 9 6 8 3 0 76 15 88
2017 Bachelor's degree 34 35 12 8 7 2 1 72 15 752
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 32 34 11 12 9 2 0 67 21 405
2014 Secondary or high school graduation certificate or equivalent or less 41 29 19 5 4 1 0 71 9 184
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 33 33 21 5 5 3 1 68 10 510
2014 University certificate or diploma below the bachelor's level 48 27 15 8 2 0 0 75 10 65
2014 Bachelor's degree 34 38 11 9 6 2 1 74 15 613
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 34 41 8 5 7 3 1 78 13 266
2011 Secondary or high school graduation certificate or equivalent or less 35 36 11 8 5 4 1 75 13 554
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 36 35 12 9 4 4 1 74 13 997
2011 University certificate or diploma below the bachelor's level 33 33 10 12 8 3 1 68 22 161
2011 Bachelor's degree 32 37 12 8 5 3 1 73 14 934
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 37 34 7 12 6 3 0 74 18 335
2008 Secondary or high school graduation certificate or equivalent or less 33 37 12 8 3 5 2 75 12 679
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 35 36 12 8 4 5 1 74 13 1115
2008 University certificate or diploma below the bachelor's level 30 39 14 7 4 4 2 73 12 184
2008 Bachelor's degree 33 37 11 8 5 5 1 74 14 1032
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 38 30 12 13 6 1 0 69 19 341

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 22 27 21 15 7 5 2 53 24 222
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 20 29 26 13 7 3 1 52 21 475
2017 University certificate or diploma below the bachelor's level 28 26 19 11 9 3 3 58 22 88
2017 Bachelor's degree 20 28 24 13 10 5 1 50 25 752
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 20 33 19 15 12 1 0 54 27 403
2014 Secondary or high school graduation certificate or equivalent or less 19 32 22 12 4 7 4 58 18 183
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 14 25 25 18 8 8 2 43 29 511
2014 University certificate or diploma below the bachelor's level 35 29 23 4 8 1 0 64 12 65
2014 Bachelor's degree 19 30 21 15 11 4 0 51 27 613
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 28 24 17 11 10 8 0 58 23 266
2011 Secondary or high school graduation certificate or equivalent or less 15 32 25 10 6 10 2 54 18 546
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 16 31 24 13 6 8 2 52 21 998
2011 University certificate or diploma below the bachelor's level 15 37 16 13 13 5 2 56 27 161
2011 Bachelor's degree 14 38 22 13 8 4 0 54 22 936
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 21 34 19 13 9 2 1 57 23 339

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 26 20 15 14 13 11 1 52 31 221
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 19 27 18 17 10 9 1 50 29 473
2017 University certificate or diploma below the bachelor's level 23 24 13 20 14 2 4 50 36 88
2017 Bachelor's degree 16 23 19 17 14 10 3 44 34 754
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 17 21 16 19 16 8 3 43 39 407
2014 Secondary or high school graduation certificate or equivalent or less 24 23 15 21 8 5 3 52 32 183
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 14 22 19 19 13 10 3 41 37 510
2014 University certificate or diploma below the bachelor's level 17 33 8 11 20 2 9 56 35 65
2014 Bachelor's degree 14 25 17 16 16 8 4 44 37 612
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 18 23 14 16 13 11 6 49 34 266
2011 Secondary or high school graduation certificate or equivalent or less 19 27 20 13 12 8 2 51 27 555
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 17 26 20 18 9 9 2 47 30 998
2011 University certificate or diploma below the bachelor's level 19 24 16 16 20 5 0 46 37 160
2011 Bachelor's degree 13 24 21 18 14 9 2 41 35 939
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 17 22 18 19 12 10 3 44 35 339

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 73 13 6 2 1 0 4 90 3 222
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 69 16 8 3 1 0 3 88 4 475
2017 University certificate or diploma below the bachelor's level 66 20 7 3 2 2 0 88 6 88
2017 Bachelor's degree 68 15 7 3 2 1 4 88 5 753
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 69 14 7 4 2 0 3 86 6 406
2014 Secondary or high school graduation certificate or equivalent or less 57 14 10 2 1 1 15 85 4 184
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 60 22 7 4 1 2 4 87 6 511
2014 University certificate or diploma below the bachelor's level 65 22 9 2 0 1 1 89 2 65
2014 Bachelor's degree 63 17 7 3 3 2 5 86 7 613
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 64 16 7 4 2 3 4 86 6 266

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 77 12 4 2 1 2 3 93 3 222
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 72 16 7 1 1 1 2 91 2 474
2017 University certificate or diploma below the bachelor's level 70 20 6 1 2 0 1 91 3 88
2017 Bachelor's degree 71 15 6 3 2 1 3 90 4 753
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 68 16 6 3 2 3 2 89 5 406
2014 Secondary or high school graduation certificate or equivalent or less 66 12 8 3 0 1 10 88 4 183
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 66 20 6 3 1 3 2 90 4 511
2014 University certificate or diploma below the bachelor's level 74 17 6 1 0 1 0 93 1 65
2014 Bachelor's degree 67 19 6 3 1 2 2 90 5 612
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 67 17 6 2 3 3 2 88 5 266
2011 Secondary or high school graduation certificate or equivalent or less 67 21 5 2 1 1 2 91 3 556
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 69 19 5 2 1 1 3 91 4 1003
2011 University certificate or diploma below the bachelor's level 66 21 6 1 2 2 3 91 3 159
2011 Bachelor's degree 66 19 6 3 2 1 3 89 5 932
2011 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 66 15 5 6 3 1 3 85 10 336
2008 Secondary or high school graduation certificate or equivalent or less 69 19 5 2 1 2 2 91 3 680
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 71 17 4 3 2 1 2 91 5 1113
2008 University certificate or diploma below the bachelor's level 70 18 3 2 1 2 3 93 3 184
2008 Bachelor's degree 72 15 5 2 2 2 2 90 5 1036
2008 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 69 15 7 2 2 1 2 88 4 341

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Secondary or high school graduation certificate or equivalent or less 28 29 15 14 9 4 1 60 24 222
2017 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 22 32 16 16 9 4 0 57 26 475
2017 University certificate or diploma below the bachelor's level 25 21 20 20 13 1 0 47 34 88
2017 Bachelor's degree 16 30 18 18 14 4 0 48 33 752
2017 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 16 27 13 22 18 3 0 45 41 407
2014 Secondary or high school graduation certificate or equivalent or less 19 23 17 15 15 6 5 47 34 184
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 13 27 28 16 12 4 0 41 29 510
2014 University certificate or diploma below the bachelor's level 23 21 15 21 20 0 0 44 41 64
2014 Bachelor's degree 11 23 18 26 18 4 1 35 46 613
2014 University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate 15 20 12 18 25 5 5 39 47 266
2011 Secondary or high school graduation certificate or equivalent or less 24 31 19 13 8 3 2 58 22 554
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 21 33 19 14 10 3