2017 Public Service Employee Survey Results for Veterans Affairs Canada by Question 115. What is the highest level of education you have ever completed?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	45	41	4	9	2	86	11	222
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	48	4	9	2	85	11	475
2017	University certificate or diploma below the bachelor's level	36	46	4	11	3	82	14	88
2017	Bachelor's degree	33	48	4	12	4	81	15	753
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	52	5	12	4	79	16	407
2014	Secondary or high school graduation certificate or equivalent or less	44	35	7	9	4	80	13	184
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	48	4	9	4	83	13	510
2014	University certificate or diploma below the bachelor's level	51	38	0	8	4	88	12	65
2014	Bachelor's degree	32	42	5	15	6	74	21	613
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	39	5	14	11	69	25	265
2011	Secondary or high school graduation certificate or equivalent or less	47	37	6	7	3	84	10	556
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	42	3	8	3	86	11	1006
2011	University certificate or diploma below the bachelor's level	41	43	5	7	3	84	11	161
2011	Bachelor's degree	31	49	4	12	4	80	17	936
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	48	5	14	3	78	17	338
2008	Secondary or high school graduation certificate or equivalent or less	45	42	4	6	2	88	8	678
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	43	4	7	2	88	9	1116
2008	University certificate or diploma below the bachelor's level	43	45	4	6	2	87	8	184
2008	Bachelor's degree	38	47	3	9	2	85	11	1035
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	48	4	9	4	83	14	341

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	84	13	1	1	0	0	0	98	1	222
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	75	19	3	1	0	1	1	95	1	472
2017	University certificate or diploma below the bachelor's level	76	19	1	3	0	0	0	95	3	87
2017	Bachelor's degree	76	18	2	2	1	0	1	95	3	748
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	73	18	2	5	1	0	1	92	6	406
2014	Secondary or high school graduation certificate or equivalent or less	81	16	1	1	0	0	1	98	1	184
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	76	19	2	1	1	0	0	96	2	510
2014	University certificate or diploma below the bachelor's level	85	13	3	0	0	0	0	97	0	65
2014	Bachelor's degree	73	20	3	2	1	0	0	93	4	613
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	74	17	3	5	1	0	0	91	6	266
2011	Secondary or high school graduation certificate or equivalent or less	69	20	4	1	1	1	4	94	2	551
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	73	18	3	2	0	1	2	94	3	1004
2011	University certificate or diploma below the bachelor's level	74	18	3	2	0	1	3	95	2	161
2011	Bachelor's degree	75	18	2	2	1	0	1	94	3	936
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	74	17	3	4	2	0	1	92	5	339
2008	Secondary or high school graduation certificate or equivalent or less	69	21	3	2	1	0	4	94	3	677
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	75	19	2	2	1	0	2	96	2	1115
2008	University certificate or diploma below the bachelor's level	79	15	3	2	0	0	1	95	2	182
2008	Bachelor's degree	80	15	2	1	1	0	1	96	2	1035
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	75	18	1	3	1	0	0	94	5	341

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	76	18	1	3	1	0	1	95	4	221
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	73	17	4	2	2	0	1	91	4	474
2017	University certificate or diploma below the bachelor's level	70	21	5	3	1	0	0	91	4	88
2017	Bachelor's degree	73	16	4	4	2	0	2	90	6	753
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	66	17	5	7	3	0	1	84	11	407
2014	Secondary or high school graduation certificate or equivalent or less	63	18	3	9	2	0	4	84	12	184
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	69	20	4	4	2	0	1	90	6	508
2014	University certificate or diploma below the bachelor's level	73	24	1	0	0	0	1	99	0	65
2014	Bachelor's degree	69	16	4	7	3	0	1	86	10	612
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	62	20	10	6	2	0	1	83	7	266
2011	Secondary or high school graduation certificate or equivalent or less	61	17	4	4	2	1	11	88	7	551
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	66	18	4	5	2	0	5	89	7	1004
2011	University certificate or diploma below the bachelor's level	68	16	3	7	2	0	4	88	9	161
2011	Bachelor's degree	67	19	4	6	2	0	2	88	8	933
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	68	16	5	6	4	0	1	85	10	339
2008	Secondary or high school graduation certificate or equivalent or less	65	15	4	5	2	0	9	88	8	672
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	70	16	2	6	2	0	4	91	7	1115
2008	University certificate or diploma below the bachelor's level	74	15	3	5	2	0	2	91	6	183
2008	Bachelor's degree	74	15	3	4	3	0	1	90	7	1036
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	70	16	3	8	2	0	1	87	10	340

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	55	29	5	6	4	0	0	85	10	221
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	37	5	10	6	0	0	80	15	474
2017	University certificate or diploma below the bachelor's level	45	31	4	11	8	0	0	77	19	88
2017	Bachelor's degree	38	34	6	13	8	0	0	73	21	752
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	33	6	15	11	0	0	68	26	407
2014	Secondary or high school graduation certificate or equivalent or less	47	32	7	7	7	0	0	80	14	183
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	34	5	16	4	0	0	74	21	509
2014	University certificate or diploma below the bachelor's level	61	21	5	7	5	0	0	82	13	65
2014	Bachelor's degree	42	32	6	13	7	0	0	74	20	612
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	28	5	9	10	5	0	75	20	266
2011	Secondary or high school graduation certificate or equivalent or less	41	39	8	8	4	0	1	81	11	553
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	36	7	7	4	0	1	82	11	1001
2011	University certificate or diploma below the bachelor's level	41	42	6	7	4	0	0	83	11	159
2011	Bachelor's degree	41	36	7	10	6	0	0	77	16	932
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	34	5	10	6	0	1	78	17	336

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	28	36	9	19	8	0	0	64	27	222
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	45	8	17	8	0	0	66	26	474
2017	University certificate or diploma below the bachelor's level	24	43	9	16	8	0	0	68	24	88
2017	Bachelor's degree	17	42	13	19	9	0	0	59	28	751
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	39	11	18	12	0	0	59	30	405
2014	Secondary or high school graduation certificate or equivalent or less	23	33	14	18	11	0	0	56	29	184
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	45	11	17	10	0	0	62	27	510
2014	University certificate or diploma below the bachelor's level	40	29	7	14	10	0	0	69	24	65
2014	Bachelor's degree	14	37	12	23	13	0	0	52	36	613
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	26	11	20	18	0	0	51	38	266
2011	Secondary or high school graduation certificate or equivalent or less	32	37	13	11	5	1	1	70	16	556
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	39	13	13	6	0	1	68	19	1005
2011	University certificate or diploma below the bachelor's level	25	38	11	19	8	0	0	63	27	161
2011	Bachelor's degree	18	41	13	18	9	0	0	59	28	937
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	36	18	12	9	0	1	61	21	338
2008	Secondary or high school graduation certificate or equivalent or less	30	41	12	12	4	0	1	72	16	678
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	45	11	11	5	0	0	72	17	1113
2008	University certificate or diploma below the bachelor's level	30	40	8	15	5	0	1	71	20	183
2008	Bachelor's degree	22	45	10	14	7	0	1	68	22	1033
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	37	16	15	7	0	0	63	22	341

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	37	35	13	9	6	1	73	14	222
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	43	9	7	1	0	83	8	475
2017	University certificate or diploma below the bachelor's level	40	35	10	4	8	3	77	13	87
2017	Bachelor's degree	38	42	7	9	5	0	80	13	753
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	36	9	8	3	0	79	11	405
2014	Secondary or high school graduation certificate or equivalent or less	34	32	16	12	5	0	67	18	184
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	37	12	6	2	0	79	8	510
2014	University certificate or diploma below the bachelor's level	44	35	7	8	5	0	80	13	65
2014	Bachelor's degree	38	39	11	8	4	0	77	12	613
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	33	7	10	8	0	75	18	266
2011	Secondary or high school graduation certificate or equivalent or less	46	35	10	5	3	1	82	9	553
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	35	11	6	3	0	80	9	1002
2011	University certificate or diploma below the bachelor's level	39	35	10	9	6	1	75	16	161
2011	Bachelor's degree	38	38	10	8	5	0	76	14	936
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	34	8	9	4	0	79	13	335
2008	Secondary or high school graduation certificate or equivalent or less	41	42	11	5	2	0	83	6	677
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	39	11	5	3	0	82	8	1115
2008	University certificate or diploma below the bachelor's level	40	36	13	5	6	0	77	11	184
2008	Bachelor's degree	40	39	9	8	5	0	78	12	1035
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	38	7	8	4	0	81	12	341

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	48	32	7	9	4	1	0	80	13	222
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	38	7	6	2	0	0	85	8	473
2017	University certificate or diploma below the bachelor's level	48	29	6	8	6	0	3	79	14	88
2017	Bachelor's degree	45	39	6	6	3	0	0	85	9	753
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	33	4	9	5	0	0	82	13	407
2014	Secondary or high school graduation certificate or equivalent or less	42	32	12	9	4	0	0	75	13	184
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	50	37	7	4	3	0	0	86	7	510
2014	University certificate or diploma below the bachelor's level	46	35	4	10	5	0	0	81	15	65
2014	Bachelor's degree	44	38	7	7	3	0	0	83	10	611
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	28	4	8	11	0	0	77	19	266
2011	Secondary or high school graduation certificate or equivalent or less	48	36	8	4	3	0	1	85	7	556
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	37	7	5	3	0	0	85	8	1004
2011	University certificate or diploma below the bachelor's level	41	35	7	9	7	0	0	77	16	159
2011	Bachelor's degree	43	38	6	8	4	0	0	81	12	938
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	51	33	5	6	4	0	0	84	11	338
2008	Secondary or high school graduation certificate or equivalent or less	48	38	7	3	2	1	0	87	5	679
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	39	8	5	2	0	0	85	7	1117
2008	University certificate or diploma below the bachelor's level	44	35	6	9	6	0	0	79	15	184
2008	Bachelor's degree	44	41	5	6	5	0	0	85	11	1036
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50	35	4	7	4	0	0	85	11	341

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	52	32	9	5	2	0	85	7	222
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	49	34	6	9	3	0	82	12	471
2017	University certificate or diploma below the bachelor's level	45	38	8	5	4	0	83	10	88
2017	Bachelor's degree	42	36	8	11	3	0	78	14	753
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	36	8	11	5	0	75	17	406
2014	Secondary or high school graduation certificate or equivalent or less	41	37	11	9	1	1	79	10	184
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	39	8	8	3	0	81	11	510
2014	University certificate or diploma below the bachelor's level	57	27	9	4	3	0	84	7	65
2014	Bachelor's degree	37	40	7	10	5	0	78	15	612
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	29	6	10	9	0	76	18	266

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	45	32	12	5	4	0	1	79	9	221
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	49	32	7	6	5	1	0	81	12	475
2017	University certificate or diploma below the bachelor's level	43	36	6	8	4	0	2	81	13	88
2017	Bachelor's degree	41	32	7	10	9	0	0	73	19	753
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	30	8	13	10	0	0	68	24	407
2014	Secondary or high school graduation certificate or equivalent or less	39	28	10	12	6	3	3	71	19	184
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	31	10	9	5	1	1	77	14	510
2014	University certificate or diploma below the bachelor's level	46	19	10	11	14	0	0	65	25	65
2014	Bachelor's degree	30	35	11	12	11	0	0	66	23	612
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	21	12	19	12	0	0	57	31	266
2011	Secondary or high school graduation certificate or equivalent or less	37	37	12	7	5	1	2	75	12	554
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	31	13	8	5	1	2	73	14	1004
2011	University certificate or diploma below the bachelor's level	36	33	12	12	6	1	1	70	18	161
2011	Bachelor's degree	35	36	9	9	8	1	1	72	18	934
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	37	8	8	9	0	0	74	17	339

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	33	18	15	9	8	1	16	62	21	222
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	23	11	10	13	2	8	62	26	474
2017	University certificate or diploma below the bachelor's level	34	16	12	15	16	0	6	54	33	88
2017	Bachelor's degree	29	20	11	14	15	2	8	55	33	753
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	19	12	11	19	2	12	52	34	407
2014	Secondary or high school graduation certificate or equivalent or less	32	20	15	6	11	2	15	62	21	184
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	22	11	9	11	1	9	67	21	510
2014	University certificate or diploma below the bachelor's level	38	18	6	9	16	2	11	64	29	65
2014	Bachelor's degree	30	26	11	10	14	1	8	61	27	613
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	24	7	8	22	1	13	58	35	266
2011	Secondary or high school graduation certificate or equivalent or less	42	22	9	7	11	1	7	70	20	552
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	22	9	9	9	1	7	69	20	1003
2011	University certificate or diploma below the bachelor's level	37	23	7	11	13	2	7	66	26	161
2011	Bachelor's degree	27	26	8	14	15	1	8	58	33	936
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	20	11	12	17	2	10	55	32	337
2008	Secondary or high school graduation certificate or equivalent or less	42	26	8	8	8	1	7	74	18	679
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	24	7	9	8	1	8	73	19	1116
2008	University certificate or diploma below the bachelor's level	39	22	9	14	9	1	6	66	25	184
2008	Bachelor's degree	33	26	7	13	12	1	7	65	27	1033
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	21	9	13	16	3	11	56	34	341

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	38	36	12	7	6	0	74	13	222
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	43	8	6	2	0	83	9	475
2017	University certificate or diploma below the bachelor's level	40	41	8	6	5	0	81	11	88
2017	Bachelor's degree	33	45	8	9	5	0	78	14	752
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	42	9	7	5	0	79	12	407
2014	Secondary or high school graduation certificate or equivalent or less	30	42	11	12	5	0	72	17	184
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	41	10	6	5	0	78	11	510
2014	University certificate or diploma below the bachelor's level	46	34	9	4	7	0	80	11	65
2014	Bachelor's degree	25	44	13	10	8	0	69	18	613
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	39	11	15	8	0	66	23	266
2011	Secondary or high school graduation certificate or equivalent or less	44	36	10	6	3	0	81	9	552
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	38	11	5	4	0	80	9	1002
2011	University certificate or diploma below the bachelor's level	37	32	12	12	6	1	70	18	160
2011	Bachelor's degree	33	39	10	11	7	0	72	17	935
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	37	10	12	5	0	74	16	335
2008	Secondary or high school graduation certificate or equivalent or less	46	39	9	4	2	0	86	6	674
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	39	9	5	2	0	84	7	1108
2008	University certificate or diploma below the bachelor's level	43	36	10	7	4	0	79	11	184
2008	Bachelor's degree	39	43	8	6	4	0	82	10	1029
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	41	5	10	4	0	81	15	338

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	28	33	12	12	13	1	0	62	25	222
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	33	17	11	8	0	0	64	19	473
2017	University certificate or diploma below the bachelor's level	25	39	12	17	8	0	0	64	24	88
2017	Bachelor's degree	23	36	17	14	10	0	0	59	24	754
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	34	14	15	14	0	0	56	29	405
2014	Secondary or high school graduation certificate or equivalent or less	27	38	13	13	8	0	0	66	22	184
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	34	15	13	10	0	0	62	23	510
2014	University certificate or diploma below the bachelor's level	21	40	11	13	15	0	0	61	28	65
2014	Bachelor's degree	17	36	17	17	15	0	0	52	31	613
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	30	24	14	18	0	0	45	31	266
2011	Secondary or high school graduation certificate or equivalent or less	24	34	19	12	9	0	1	59	21	556
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	36	18	15	9	1	0	58	24	1006
2011	University certificate or diploma below the bachelor's level	19	35	20	15	11	0	0	54	26	160
2011	Bachelor's degree	17	39	17	14	13	0	0	57	27	935
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	34	15	17	11	0	0	56	29	339

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	34	39	15	8	4	72	12	222
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	41	13	7	5	74	12	473
2017	University certificate or diploma below the bachelor's level	33	39	11	11	5	72	17	88
2017	Bachelor's degree	27	41	12	13	7	68	20	753
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	42	10	14	6	70	20	406

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	46	37	11	3	3	0	0	83	6	221
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	41	6	3	3	0	0	88	6	475
2017	University certificate or diploma below the bachelor's level	51	36	10	3	0	0	0	87	3	88
2017	Bachelor's degree	40	43	8	5	4	0	0	83	8	752
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	39	9	8	4	0	0	79	12	406
2014	Secondary or high school graduation certificate or equivalent or less	41	35	14	7	3	1	0	76	9	184
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	34	14	5	5	1	0	76	9	510
2014	University certificate or diploma below the bachelor's level	41	35	11	6	5	2	0	78	11	65
2014	Bachelor's degree	32	40	14	9	5	0	0	72	14	613
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	37	11	11	8	0	0	70	19	265
2011	Secondary or high school graduation certificate or equivalent or less	38	41	11	4	3	2	1	82	7	553
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	42	14	5	2	2	0	78	7	1006
2011	University certificate or diploma below the bachelor's level	33	35	17	11	3	1	1	69	14	160
2011	Bachelor's degree	31	44	11	7	5	1	0	76	12	937
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	40	8	6	5	0	0	80	11	338
2008	Secondary or high school graduation certificate or equivalent or less	51	37	7	3	1	1	0	89	4	677
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	39	9	3	2	1	0	86	5	1113
2008	University certificate or diploma below the bachelor's level	49	36	9	3	2	0	0	85	6	183
2008	Bachelor's degree	46	40	7	4	2	0	0	87	6	1034
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	52	32	7	5	4	0	0	84	9	340

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	32	33	14	12	9	65	21	222
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	37	13	10	8	69	17	475
2017	University certificate or diploma below the bachelor's level	39	28	10	10	13	67	23	88
2017	Bachelor's degree	26	39	13	13	9	65	22	752
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	35	11	14	15	60	29	406

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	60	27	8	3	2	0	87	5	222
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	64	29	5	1	0	0	93	2	474
2017	University certificate or diploma below the bachelor's level	61	33	3	3	0	0	94	3	88
2017	Bachelor's degree	49	37	8	4	2	0	86	6	752
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	54	34	8	2	1	0	88	4	407
2014	Secondary or high school graduation certificate or equivalent or less	62	24	11	2	1	0	85	3	184
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	71	21	4	3	1	0	92	4	510
2014	University certificate or diploma below the bachelor's level	71	22	4	0	4	0	93	4	65
2014	Bachelor's degree	54	30	9	4	2	1	85	6	613
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	54	27	8	5	6	0	81	11	266
2011	Secondary or high school graduation certificate or equivalent or less	66	28	5	1	1	0	94	2	553
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	65	27	5	2	1	0	92	3	1001
2011	University certificate or diploma below the bachelor's level	61	27	6	4	2	0	88	6	160
2011	Bachelor's degree	56	32	7	3	2	0	88	5	937
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	60	28	8	3	1	0	88	4	337

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	30	36	11	13	9	0	1	67	22	222
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	38	11	14	8	0	0	67	22	473
2017	University certificate or diploma below the bachelor's level	28	34	10	12	16	0	0	62	28	88
2017	Bachelor's degree	23	38	14	14	10	1	0	62	24	751
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	33	11	15	13	0	0	60	29	407
2014	Secondary or high school graduation certificate or equivalent or less	22	39	12	16	12	0	0	61	28	184
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	38	12	12	12	0	1	64	24	510
2014	University certificate or diploma below the bachelor's level	34	30	5	19	12	0	0	64	31	65
2014	Bachelor's degree	16	38	12	16	17	0	0	54	33	612
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	36	7	13	21	0	3	58	35	266
2011	Secondary or high school graduation certificate or equivalent or less	24	36	17	11	9	1	2	62	20	552
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	39	14	13	7	0	1	66	19	1001
2011	University certificate or diploma below the bachelor's level	24	38	14	13	10	1	0	63	23	160
2011	Bachelor's degree	24	41	13	13	9	0	0	65	23	933
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	33	11	13	9	0	1	67	22	336

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	34	35	13	10	7	1	70	17	221
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	37	13	9	8	0	70	17	473
2017	University certificate or diploma below the bachelor's level	32	31	14	11	10	1	64	22	88
2017	Bachelor's degree	26	34	16	14	9	1	61	23	753
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	31	15	13	14	0	59	27	407
2014	Secondary or high school graduation certificate or equivalent or less	23	35	18	14	10	0	58	23	184
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	33	15	11	9	1	65	20	511
2014	University certificate or diploma below the bachelor's level	42	31	9	7	11	0	73	19	65
2014	Bachelor's degree	20	34	15	15	15	0	55	30	613
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	27	18	13	19	0	50	32	266

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	36	32	15	11	5	0	1	69	16	222
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	36	14	7	6	0	0	72	13	473
2017	University certificate or diploma below the bachelor's level	34	41	8	12	5	0	0	75	18	88
2017	Bachelor's degree	27	39	12	12	10	0	0	66	21	753
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	34	12	14	12	0	0	62	27	407
2014	Secondary or high school graduation certificate or equivalent or less	28	33	18	15	7	0	0	61	21	184
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	34	14	9	9	0	0	68	18	508
2014	University certificate or diploma below the bachelor's level	41	29	9	12	10	0	0	70	22	65
2014	Bachelor's degree	23	31	16	17	12	1	0	55	29	613
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	30	13	17	16	0	0	55	32	266
2011	Secondary or high school graduation certificate or equivalent or less	33	41	13	8	5	0	0	74	13	556
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	40	12	8	4	1	1	75	13	998
2011	University certificate or diploma below the bachelor's level	33	39	13	11	4	0	0	72	15	161
2011	Bachelor's degree	30	37	13	13	7	0	0	67	20	932
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	41	9	11	6	0	1	74	17	338

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	46	36	9	5	4	0	82	9	221
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	49	37	8	4	2	0	86	6	474
2017	University certificate or diploma below the bachelor's level	47	33	12	5	3	0	80	8	88
2017	Bachelor's degree	37	41	10	8	3	0	78	12	753
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	39	13	5	5	0	77	10	407
2014	Secondary or high school graduation certificate or equivalent or less	50	28	9	9	3	0	79	12	184
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	37	10	4	3	0	83	7	509
2014	University certificate or diploma below the bachelor's level	55	29	8	2	6	0	84	8	65
2014	Bachelor's degree	34	38	13	10	4	1	72	14	610
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	35	7	14	6	0	73	20	265
2011	Secondary or high school graduation certificate or equivalent or less	50	35	7	5	3	0	85	8	556
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	38	7	4	3	0	86	6	1005
2011	University certificate or diploma below the bachelor's level	45	35	9	8	3	0	80	11	161
2011	Bachelor's degree	35	42	9	9	4	0	78	13	937
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	39	9	8	4	0	79	12	339
2008	Secondary or high school graduation certificate or equivalent or less	51	39	6	3	1	0	90	4	680
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	50	39	6	4	1	0	89	5	1117
2008	University certificate or diploma below the bachelor's level	48	35	10	4	3	0	83	7	184
2008	Bachelor's degree	46	39	7	5	3	0	85	8	1036
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	36	7	6	4	0	82	10	341

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	45	26	13	10	6	0	1	71	16	220
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	36	15	11	7	0	1	67	18	475
2017	University certificate or diploma below the bachelor's level	31	29	19	8	12	0	1	60	21	88
2017	Bachelor's degree	23	29	19	15	12	1	1	54	28	753
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	28	20	16	15	0	0	49	31	405
2014	Secondary or high school graduation certificate or equivalent or less	31	27	22	6	12	0	1	59	19	184
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	34	19	8	9	0	1	62	18	511
2014	University certificate or diploma below the bachelor's level	20	23	17	23	16	0	1	43	39	65
2014	Bachelor's degree	23	24	21	14	17	0	1	48	31	613
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	25	26	7	18	1	0	49	25	265
2011	Secondary or high school graduation certificate or equivalent or less	38	30	15	6	9	1	1	69	16	554
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	31	19	7	7	0	1	66	15	1003
2011	University certificate or diploma below the bachelor's level	34	27	20	10	8	0	1	62	18	160
2011	Bachelor's degree	24	26	24	14	11	0	1	50	26	935
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	28	20	14	13	0	1	53	27	336
2008	Secondary or high school graduation certificate or equivalent or less	35	28	22	9	5	0	1	64	14	680
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	34	19	8	5	0	1	67	14	1116
2008	University certificate or diploma below the bachelor's level	22	38	18	13	9	0	1	60	22	184
2008	Bachelor's degree	23	30	23	12	11	0	0	54	23	1035
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	27	24	14	10	0	1	52	24	341

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	12	25	24	20	14	1	4	36	39	221
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	23	35	17	7	0	3	25	39	469
2017	University certificate or diploma below the bachelor's level	21	27	30	14	9	0	0	23	48	88
2017	Bachelor's degree	17	28	35	13	5	0	2	18	46	752
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	29	35	11	6	0	1	17	47	406
2014	Secondary or high school graduation certificate or equivalent or less	16	32	25	12	11	1	3	24	50	184
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	27	39	15	3	1	1	18	43	511
2014	University certificate or diploma below the bachelor's level	30	21	38	8	2	0	1	10	52	65
2014	Bachelor's degree	22	34	30	10	4	0	1	14	56	612
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	29	26	13	6	2	1	20	53	266
2011	Secondary or high school graduation certificate or equivalent or less	20	25	27	15	9	1	3	25	47	546
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	29	30	13	8	1	3	22	47	994
2011	University certificate or diploma below the bachelor's level	15	33	25	18	4	0	5	23	51	159
2011	Bachelor's degree	22	33	29	9	5	0	1	14	56	937
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	27	32	13	6	1	3	20	47	339
2008	Secondary or high school graduation certificate or equivalent or less	12	32	30	16	8	0	2	24	45	667
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	30	32	16	8	1	2	25	42	1110
2008	University certificate or diploma below the bachelor's level	12	27	34	17	8	1	1	25	41	183
2008	Bachelor's degree	13	28	39	13	5	0	1	19	41	1033
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	27	34	19	5	1	2	25	40	341

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	9	18	29	16	22	2	5	40	29	221
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	18	34	19	13	2	3	34	30	469
2017	University certificate or diploma below the bachelor's level	13	24	24	14	16	4	5	33	40	88
2017	Bachelor's degree	12	22	32	19	11	3	1	31	36	749
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	24	29	21	8	1	2	30	40	405
2014	Secondary or high school graduation certificate or equivalent or less	19	21	26	19	11	2	3	32	41	184
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	23	35	14	7	3	2	21	42	508
2014	University certificate or diploma below the bachelor's level	26	30	20	17	5	1	0	23	57	65
2014	Bachelor's degree	24	29	28	11	6	1	1	17	54	609
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	29	25	14	4	0	2	19	56	265
2011	Secondary or high school graduation certificate or equivalent or less	13	22	27	16	14	5	4	33	38	544
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	20	27	19	12	4	4	35	36	992
2011	University certificate or diploma below the bachelor's level	16	25	27	19	7	2	4	28	43	159
2011	Bachelor's degree	21	25	28	15	7	2	2	24	47	936
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	21	30	14	10	2	2	26	43	339
2008	Secondary or high school graduation certificate or equivalent or less	8	22	31	20	14	2	4	36	31	662
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	16	29	24	15	4	4	42	27	1106
2008	University certificate or diploma below the bachelor's level	9	19	27	23	13	4	5	40	30	180
2008	Bachelor's degree	9	17	33	26	10	2	3	37	28	1034
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	18	27	26	13	2	2	41	31	341

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	10	23	31	14	15	2	5	31	36	220
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	21	34	16	10	1	5	27	36	470
2017	University certificate or diploma below the bachelor's level	15	31	27	11	9	2	6	21	49	88
2017	Bachelor's degree	16	23	33	17	9	1	2	26	40	749
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	25	30	16	5	1	3	22	47	405
2014	Secondary or high school graduation certificate or equivalent or less	17	18	26	14	21	1	4	36	37	184
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	22	29	11	7	2	3	19	50	509
2014	University certificate or diploma below the bachelor's level	24	36	23	6	10	0	1	16	61	64
2014	Bachelor's degree	28	22	25	16	5	1	3	22	52	612
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	28	25	9	5	5	2	15	58	264
2011	Secondary or high school graduation certificate or equivalent or less	20	23	26	13	10	4	5	25	47	545
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	24	28	15	8	2	6	25	44	993
2011	University certificate or diploma below the bachelor's level	15	25	33	13	8	3	4	22	43	158
2011	Bachelor's degree	25	25	28	13	4	2	3	18	53	937
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	23	28	12	8	3	4	21	49	339
2008	Secondary or high school graduation certificate or equivalent or less	12	25	31	15	8	3	5	25	40	663
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	24	29	16	10	4	5	29	40	1108
2008	University certificate or diploma below the bachelor's level	13	26	27	18	11	1	3	30	41	183
2008	Bachelor's degree	19	25	29	16	6	2	2	22	47	1032
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	24	25	20	7	2	3	29	45	340

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	10	11	25	20	26	1	7	50	23	220
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	14	32	24	14	0	5	40	26	470
2017	University certificate or diploma below the bachelor's level	10	19	31	21	12	1	5	36	31	85
2017	Bachelor's degree	13	21	31	20	11	1	2	32	35	745
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	23	34	21	8	0	2	29	36	406
2014	Secondary or high school graduation certificate or equivalent or less	15	17	28	20	16	1	4	38	33	182
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	15	34	22	9	1	3	32	33	505
2014	University certificate or diploma below the bachelor's level	24	33	23	12	8	0	0	20	57	64
2014	Bachelor's degree	24	21	29	17	6	1	2	24	46	609
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	14	28	22	7	0	2	30	41	265
2011	Secondary or high school graduation certificate or equivalent or less	14	21	28	18	13	3	4	33	37	541
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	17	30	21	13	2	5	37	31	989
2011	University certificate or diploma below the bachelor's level	11	23	30	20	7	2	5	30	38	156
2011	Bachelor's degree	18	19	33	19	7	1	2	27	39	935
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	23	34	17	8	0	2	25	40	339
2008	Secondary or high school graduation certificate or equivalent or less	9	20	30	24	11	2	4	37	31	662
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	16	33	25	13	2	5	41	24	1105
2008	University certificate or diploma below the bachelor's level	14	20	31	24	9	1	2	34	35	181
2008	Bachelor's degree	10	18	36	24	9	1	2	34	29	1033
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	16	36	26	9	0	2	36	27	338

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	15	22	20	14	21	2	6	38	40	221
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	20	31	16	12	1	2	29	38	469
2017	University certificate or diploma below the bachelor's level	29	24	22	11	12	3	0	24	54	88
2017	Bachelor's degree	24	25	23	13	9	2	3	23	52	748
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	28	25	13	7	0	2	20	54	407
2014	Secondary or high school graduation certificate or equivalent or less	25	19	17	18	14	3	3	35	47	183
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	21	31	9	7	1	2	16	52	511
2014	University certificate or diploma below the bachelor's level	44	33	12	5	6	0	0	11	77	64
2014	Bachelor's degree	38	27	19	10	4	1	1	15	66	613
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	27	29	6	7	0	2	13	58	266
2011	Secondary or high school graduation certificate or equivalent or less	27	25	19	12	11	2	3	24	56	546
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	24	26	13	10	1	3	24	49	997
2011	University certificate or diploma below the bachelor's level	17	31	25	15	9	0	4	25	49	159
2011	Bachelor's degree	32	27	23	10	5	1	2	15	61	934
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	23	24	14	9	1	3	24	51	337
2008	Secondary or high school graduation certificate or equivalent or less	16	23	31	16	9	1	3	26	42	666
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	24	28	18	12	1	4	31	40	1107
2008	University certificate or diploma below the bachelor's level	18	21	33	16	9	0	3	26	40	184
2008	Bachelor's degree	18	25	29	16	7	1	3	25	46	1034
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	24	32	19	9	1	3	30	37	340

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	12	26	15	16	21	5	5	41	42	222
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	19	31	21	11	3	6	35	32	471
2017	University certificate or diploma below the bachelor's level	20	11	33	17	7	8	4	27	36	87
2017	Bachelor's degree	12	20	29	21	11	4	3	34	35	746
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	20	31	22	10	1	1	33	35	406
2014	Secondary or high school graduation certificate or equivalent or less	13	10	25	24	18	5	6	46	26	183
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	15	33	19	11	4	3	32	32	510
2014	University certificate or diploma below the bachelor's level	11	28	23	21	15	0	1	37	39	65
2014	Bachelor's degree	19	18	23	24	10	1	5	36	39	609
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	23	28	20	9	1	3	30	41	266
2011	Secondary or high school graduation certificate or equivalent or less	15	23	25	16	13	4	4	31	42	541
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	19	25	24	14	3	5	40	33	991
2011	University certificate or diploma below the bachelor's level	11	21	32	23	6	3	4	31	35	157
2011	Bachelor's degree	12	19	29	23	12	2	4	37	33	935
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	15	34	25	12	1	5	39	25	335
2008	Secondary or high school graduation certificate or equivalent or less	11	25	25	19	13	2	4	34	39	665
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	22	27	21	13	2	4	37	35	1104
2008	University certificate or diploma below the bachelor's level	10	27	27	21	10	2	3	33	39	182
2008	Bachelor's degree	13	20	29	21	11	3	3	34	35	1031
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	21	24	26	12	4	3	41	33	339

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	13	23	31	13	16	0	4	31	37	221
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	20	43	11	8	2	2	20	35	470
2017	University certificate or diploma below the bachelor's level	18	31	28	15	7	0	1	22	49	88
2017	Bachelor's degree	19	28	32	13	5	2	1	19	49	746
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	28	27	13	3	1	1	17	56	405
2014	Secondary or high school graduation certificate or equivalent or less	18	18	33	14	12	2	3	27	38	183
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	31	33	11	7	2	2	18	47	507
2014	University certificate or diploma below the bachelor's level	27	29	21	16	5	0	1	21	57	64
2014	Bachelor's degree	28	25	27	13	4	1	1	18	54	610
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	28	27	13	5	0	5	19	52	265

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	80	12	2	2	2	0	3	95	4	220
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	74	12	7	2	3	0	3	89	4	473
2017	University certificate or diploma below the bachelor's level	70	15	7	2	2	0	3	88	5	88
2017	Bachelor's degree	77	10	5	2	2	0	4	90	4	754
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	72	14	4	6	1	0	3	89	8	407
2014	Secondary or high school graduation certificate or equivalent or less	69	8	9	4	3	0	7	83	8	184
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	67	18	7	3	2	1	3	88	5	511
2014	University certificate or diploma below the bachelor's level	85	7	4	3	0	0	1	94	3	65
2014	Bachelor's degree	73	16	3	3	2	0	3	92	5	613
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	73	13	4	5	4	0	1	87	9	266
2011	Secondary or high school graduation certificate or equivalent or less	69	17	6	2	2	0	4	90	4	557
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	73	13	5	3	2	1	3	90	5	1003
2011	University certificate or diploma below the bachelor's level	74	16	3	2	3	0	2	92	5	159
2011	Bachelor's degree	72	14	4	3	3	1	3	89	7	932
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	70	16	3	5	3	0	3	89	8	338
2008	Secondary or high school graduation certificate or equivalent or less	70	15	6	2	2	0	5	90	4	679
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	69	14	4	3	3	1	6	89	7	1116
2008	University certificate or diploma below the bachelor's level	66	18	4	3	3	0	6	89	6	184
2008	Bachelor's degree	76	10	4	3	3	0	4	90	6	1033
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	74	9	6	4	3	0	4	86	7	339

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	30	29	14	12	7	5	3	63	21	222
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	30	14	12	11	4	2	61	25	472
2017	University certificate or diploma below the bachelor's level	29	31	18	9	9	3	1	63	19	88
2017	Bachelor's degree	26	27	16	10	11	7	4	59	23	754
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	31	15	10	13	5	2	59	25	406
2014	Secondary or high school graduation certificate or equivalent or less	27	32	16	10	8	4	3	63	19	183
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	26	24	9	9	4	4	53	20	509
2014	University certificate or diploma below the bachelor's level	45	24	11	9	10	0	1	70	19	65
2014	Bachelor's degree	25	29	16	12	11	5	2	58	25	613
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	25	14	9	9	3	7	65	20	266

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	45	29	6	12	8	0	0	74	20	222
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	29	10	11	9	1	0	70	20	474
2017	University certificate or diploma below the bachelor's level	42	31	10	8	7	0	1	74	16	88
2017	Bachelor's degree	43	28	9	9	9	1	0	72	19	753
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	32	9	11	10	1	1	69	22	407
2014	Secondary or high school graduation certificate or equivalent or less	41	29	11	13	5	1	0	71	18	184
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	33	9	11	8	1	0	71	20	511
2014	University certificate or diploma below the bachelor's level	44	28	11	8	9	0	0	72	16	65
2014	Bachelor's degree	36	33	10	11	10	1	0	69	21	613
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	28	6	8	11	3	0	74	20	264

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	31	31	11	15	10	0	1	63	26	221
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	33	14	16	8	1	1	61	24	473
2017	University certificate or diploma below the bachelor's level	24	49	9	13	6	0	0	72	19	88
2017	Bachelor's degree	31	33	12	15	6	2	0	66	22	752
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	37	12	12	9	1	1	65	22	407
2014	Secondary or high school graduation certificate or equivalent or less	29	29	16	16	9	1	2	59	25	184
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	44	14	12	7	2	1	66	19	511
2014	University certificate or diploma below the bachelor's level	38	34	12	10	5	1	0	72	16	65
2014	Bachelor's degree	24	40	13	14	6	1	2	66	21	613
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	40	10	12	8	4	1	69	20	265
2011	Secondary or high school graduation certificate or equivalent or less	26	32	13	18	8	2	2	60	27	557
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	37	16	13	6	2	1	65	19	1005
2011	University certificate or diploma below the bachelor's level	22	40	13	12	9	2	2	65	22	161
2011	Bachelor's degree	26	39	13	13	7	2	1	66	21	937
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	36	9	12	5	2	1	73	18	338
2008	Secondary or high school graduation certificate or equivalent or less	23	35	16	16	7	2	1	60	23	679
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	38	14	16	5	2	1	64	21	1117
2008	University certificate or diploma below the bachelor's level	20	40	16	15	6	2	1	62	22	184
2008	Bachelor's degree	31	41	9	12	5	2	1	74	17	1037
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	38	9	11	5	1	1	75	16	340

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	30	19	15	13	7	14	2	59	23	222
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	27	19	16	7	9	0	54	25	475
2017	University certificate or diploma below the bachelor's level	24	23	23	6	11	12	1	55	19	88
2017	Bachelor's degree	22	29	14	13	8	13	1	59	24	751
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	32	14	12	12	8	0	58	27	406
2014	Secondary or high school graduation certificate or equivalent or less	27	16	15	15	10	15	2	52	30	184
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	31	19	9	9	10	1	58	21	511
2014	University certificate or diploma below the bachelor's level	35	24	12	14	11	4	0	61	26	65
2014	Bachelor's degree	26	27	18	13	7	7	2	58	22	611
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	25	17	6	13	10	6	58	23	266
2011	Secondary or high school graduation certificate or equivalent or less	22	26	18	14	12	6	2	52	29	557
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	28	19	11	8	5	1	60	20	998
2011	University certificate or diploma below the bachelor's level	27	24	16	16	10	6	1	54	28	161
2011	Bachelor's degree	24	29	17	13	9	7	1	58	24	932
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	27	12	10	7	6	1	69	18	337
2008	Secondary or high school graduation certificate or equivalent or less	23	29	18	14	8	7	1	57	24	677
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	27	16	14	8	6	1	58	24	1116
2008	University certificate or diploma below the bachelor's level	25	29	13	15	12	5	2	58	29	184
2008	Bachelor's degree	31	31	11	11	7	7	1	68	20	1035
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	26	12	8	7	9	1	70	17	339

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	15	17	11	19	18	17	2	40	47	221
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	19	17	20	15	17	2	36	43	475
2017	University certificate or diploma below the bachelor's level	16	16	22	10	21	13	1	38	36	88
2017	Bachelor's degree	7	16	18	23	13	21	2	30	47	752
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	22	16	21	16	16	2	36	45	404
2014	Secondary or high school graduation certificate or equivalent or less	16	17	11	24	15	15	1	40	47	184
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	20	24	17	15	15	2	33	38	511
2014	University certificate or diploma below the bachelor's level	23	21	13	22	14	4	2	47	39	65
2014	Bachelor's degree	10	20	16	17	21	13	3	36	44	613
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	17	12	19	14	21	0	41	43	266

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	48	28	8	11	3	0	1	77	14	221
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	36	11	8	4	0	0	77	12	474
2017	University certificate or diploma below the bachelor's level	43	35	10	5	7	0	0	78	12	87
2017	Bachelor's degree	44	38	7	7	4	1	0	82	11	751
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	34	6	10	5	0	0	79	14	406
2014	Secondary or high school graduation certificate or equivalent or less	40	34	16	8	2	0	0	74	10	184
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	42	7	11	4	0	0	78	15	510
2014	University certificate or diploma below the bachelor's level	49	26	8	9	8	0	0	76	17	65
2014	Bachelor's degree	39	38	9	10	4	0	0	77	14	613
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	34	6	12	3	0	0	79	15	266

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	39	33	14	7	6	0	1	73	13	222
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	33	11	8	7	1	0	74	15	475
2017	University certificate or diploma below the bachelor's level	39	38	10	5	8	0	0	77	13	88
2017	Bachelor's degree	37	33	11	11	7	0	0	70	19	753
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	32	10	10	11	1	0	68	22	406
2014	Secondary or high school graduation certificate or equivalent or less	38	39	12	5	6	0	0	77	11	184
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	28	10	7	6	2	0	77	13	511
2014	University certificate or diploma below the bachelor's level	48	23	9	6	6	0	8	77	13	65
2014	Bachelor's degree	41	34	9	10	5	0	0	75	16	613
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	27	12	11	12	2	0	64	24	266
2011	Secondary or high school graduation certificate or equivalent or less	36	36	14	8	5	1	1	72	13	555
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	34	15	8	5	0	1	71	14	1004
2011	University certificate or diploma below the bachelor's level	34	33	17	10	6	0	1	67	16	161
2011	Bachelor's degree	31	39	12	11	7	0	0	70	18	938
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	32	13	13	10	0	0	64	23	338
2008	Secondary or high school graduation certificate or equivalent or less	36	36	11	9	6	1	0	73	16	680
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	37	12	10	6	0	0	72	16	1116
2008	University certificate or diploma below the bachelor's level	36	35	13	10	6	0	0	71	16	184
2008	Bachelor's degree	32	36	13	11	7	1	0	68	18	1036
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	32	12	13	13	1	0	61	26	340

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	46	26	10	9	2	3	2	77	12	222
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	29	12	7	4	1	1	77	11	475
2017	University certificate or diploma below the bachelor's level	54	22	4	8	8	0	2	79	17	88
2017	Bachelor's degree	47	26	11	7	6	3	0	75	13	752
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	32	9	7	7	1	0	76	15	407
2014	Secondary or high school graduation certificate or equivalent or less	50	27	11	5	5	1	0	78	10	184
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	53	22	11	8	4	2	1	77	12	511
2014	University certificate or diploma below the bachelor's level	48	30	4	4	6	0	8	85	11	65
2014	Bachelor's degree	48	28	9	6	5	2	0	78	12	611
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	23	12	4	11	1	4	71	16	266
2011	Secondary or high school graduation certificate or equivalent or less	38	35	12	8	5	2	1	75	13	555
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	32	13	7	4	2	1	75	11	1003
2011	University certificate or diploma below the bachelor's level	40	28	15	8	6	2	1	70	15	161
2011	Bachelor's degree	41	33	13	7	5	2	0	74	13	936
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	33	9	7	6	2	0	78	13	336
2008	Secondary or high school graduation certificate or equivalent or less	39	33	13	8	5	2	0	73	13	679
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	33	10	8	5	2	1	76	13	1116
2008	University certificate or diploma below the bachelor's level	41	31	14	6	5	2	1	74	11	184
2008	Bachelor's degree	43	30	12	7	4	3	1	76	11	1037
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	28	11	9	9	2	0	70	18	341

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	41	32	10	10	5	0	1	75	15	222
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	34	8	9	6	0	0	77	15	474
2017	University certificate or diploma below the bachelor's level	53	22	8	10	7	0	0	75	18	88
2017	Bachelor's degree	42	31	10	9	7	0	0	74	16	753
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	33	9	10	8	1	0	72	19	404
2014	Secondary or high school graduation certificate or equivalent or less	45	27	13	10	5	0	0	72	14	184
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	50	26	10	8	5	0	0	76	14	511
2014	University certificate or diploma below the bachelor's level	53	22	5	6	6	0	8	81	13	65
2014	Bachelor's degree	42	33	8	10	7	0	0	75	16	613
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	23	15	7	11	0	0	67	18	266
2011	Secondary or high school graduation certificate or equivalent or less	37	40	11	7	4	1	1	78	11	555
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	39	9	8	6	1	0	76	15	1001
2011	University certificate or diploma below the bachelor's level	42	30	9	9	10	0	1	72	19	161
2011	Bachelor's degree	36	37	9	10	7	0	0	73	18	935
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	33	11	9	8	0	0	72	17	335
2008	Secondary or high school graduation certificate or equivalent or less	40	34	10	9	5	1	0	76	14	678
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	35	10	9	5	0	0	75	15	1115
2008	University certificate or diploma below the bachelor's level	40	34	12	9	5	0	0	74	14	184
2008	Bachelor's degree	40	35	9	10	6	1	0	75	16	1037
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	33	10	11	8	1	1	71	20	341

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	86	7	2	0	2	0	1	95	3	221
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	84	8	4	1	1	0	2	94	2	475
2017	University certificate or diploma below the bachelor's level	80	12	3	0	2	0	2	94	2	88
2017	Bachelor's degree	83	8	4	1	2	0	3	94	3	752
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	81	10	4	2	1	0	2	93	3	407
2014	Secondary or high school graduation certificate or equivalent or less	78	6	5	2	3	0	5	89	6	184
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	83	7	4	2	2	0	3	92	4	509
2014	University certificate or diploma below the bachelor's level	80	5	5	0	1	0	9	93	1	65
2014	Bachelor's degree	82	10	2	2	1	0	2	95	3	612
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	80	9	5	1	4	0	1	90	5	266
2011	Secondary or high school graduation certificate or equivalent or less	76	16	4	1	2	0	2	93	3	554
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	80	11	2	2	2	0	3	94	3	1000
2011	University certificate or diploma below the bachelor's level	79	10	2	3	4	0	2	91	6	161
2011	Bachelor's degree	81	9	3	2	1	0	3	94	3	936
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	76	14	3	2	1	0	3	93	3	335
2008	Secondary or high school graduation certificate or equivalent or less	78	11	4	1	2	0	4	93	3	679
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	81	8	3	2	3	1	4	93	4	1115
2008	University certificate or diploma below the bachelor's level	78	10	3	1	3	1	4	92	4	184
2008	Bachelor's degree	85	6	1	1	2	0	3	95	4	1035
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	82	5	4	2	2	0	4	91	5	341

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	59	20	6	5	3	2	5	85	8	222
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	58	23	4	6	5	2	3	85	11	474
2017	University certificate or diploma below the bachelor's level	59	26	9	1	1	2	1	89	2	88
2017	Bachelor's degree	53	24	6	5	5	4	3	83	11	750
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	25	7	7	7	2	3	78	15	405
2014	Secondary or high school graduation certificate or equivalent or less	55	22	6	3	4	2	7	85	8	184
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	63	18	6	4	2	3	3	87	7	511
2014	University certificate or diploma below the bachelor's level	60	13	5	4	6	1	11	83	11	65
2014	Bachelor's degree	57	20	6	6	5	2	3	81	12	613
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	18	7	7	15	2	3	70	23	266
2011	Secondary or high school graduation certificate or equivalent or less	42	28	11	5	5	2	7	77	11	551
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	25	7	5	6	1	7	80	12	1000
2011	University certificate or diploma below the bachelor's level	44	28	11	6	7	1	5	76	13	161
2011	Bachelor's degree	50	25	6	7	5	3	3	80	13	938
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50	24	7	8	4	2	4	79	13	336

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	57	21	9	6	4	1	2	80	11	221
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	59	24	7	5	6	0	0	83	11	474
2017	University certificate or diploma below the bachelor's level	60	20	6	9	5	0	0	80	14	88
2017	Bachelor's degree	55	22	8	8	6	0	0	78	14	752
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50	26	7	9	8	0	0	76	16	405

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	59	19	11	5	4	2	1	80	9	222
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	60	23	9	3	4	1	0	84	7	475
2017	University certificate or diploma below the bachelor's level	64	14	11	6	5	0	0	77	12	87
2017	Bachelor's degree	57	22	11	4	4	1	0	80	9	752
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	53	24	10	6	6	1	0	78	12	406

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	52	22	13	7	4	1	75	12	222
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	57	25	8	5	5	0	82	11	471
2017	University certificate or diploma below the bachelor's level	57	20	7	8	8	0	78	16	87
2017	Bachelor's degree	49	26	8	9	7	0	76	16	750
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	23	10	10	9	0	71	20	405
2014	Secondary or high school graduation certificate or equivalent or less	60	19	10	4	6	0	80	10	183
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	54	22	11	8	5	0	76	13	509
2014	University certificate or diploma below the bachelor's level	60	18	5	3	7	8	84	11	65
2014	Bachelor's degree	51	27	8	7	6	0	78	13	613
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	52	18	11	7	12	0	70	19	266

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	25	22	30	4	4	4	11	55	10	23
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	43	11	9	4	5	2	75	13	58
2017	University certificate or diploma below the bachelor's level	32	23	29	5	0	5	5	62	6	18
2017	Bachelor's degree	26	29	17	11	7	3	6	61	20	121
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	38	11	15	4	6	5	67	21	121
2014	Secondary or high school graduation certificate or equivalent or less	20	41	25	10	5	0	0	60	15	20
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	58	21	8	5	4	0	5	82	10	58
2014	University certificate or diploma below the bachelor's level	6	66	11	6	6	0	5	75	13	12
2014	Bachelor's degree	22	38	17	8	6	2	7	66	15	145
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	22	15	16	17	2	4	49	35	72

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	39	28	16	6	3	7	1	73	10	222
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	35	14	7	6	8	0	71	14	473
2017	University certificate or diploma below the bachelor's level	30	31	17	15	6	1	0	62	21	88
2017	Bachelor's degree	27	30	16	11	7	9	0	63	19	753
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	33	15	7	8	10	0	66	16	407
2014	Secondary or high school graduation certificate or equivalent or less	29	22	19	10	11	9	0	56	23	184
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	35	22	10	12	8	0	51	24	511
2014	University certificate or diploma below the bachelor's level	32	24	10	19	11	4	0	58	31	65
2014	Bachelor's degree	19	24	20	14	14	8	0	47	31	613
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	18	23	12	17	8	1	43	32	266
2011	Secondary or high school graduation certificate or equivalent or less	21	30	22	10	8	7	2	56	19	552
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	30	24	11	7	8	1	55	19	999
2011	University certificate or diploma below the bachelor's level	19	28	18	14	17	5	0	50	32	161
2011	Bachelor's degree	15	32	23	13	11	7	0	50	25	937
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	31	20	14	9	4	0	55	24	339

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	36	31	15	11	6	0	1	67	17	222
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	36	17	11	7	2	0	64	19	474
2017	University certificate or diploma below the bachelor's level	25	30	17	19	7	2	0	56	26	88
2017	Bachelor's degree	20	31	18	17	10	3	0	54	28	753
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	30	14	18	12	3	0	54	32	405
2014	Secondary or high school graduation certificate or equivalent or less	25	22	15	16	17	4	0	50	35	184
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	26	27	19	16	2	0	37	36	511
2014	University certificate or diploma below the bachelor's level	27	21	12	19	21	0	0	48	40	65
2014	Bachelor's degree	14	23	18	21	22	2	1	37	44	613
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	18	17	19	24	7	1	35	47	265
2011	Secondary or high school graduation certificate or equivalent or less	19	31	21	14	12	3	0	52	27	554
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	30	22	16	11	3	1	49	28	994
2011	University certificate or diploma below the bachelor's level	18	21	17	21	20	3	0	40	43	161
2011	Bachelor's degree	13	28	22	19	16	2	0	42	36	934
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	25	19	22	15	1	0	43	38	337
2008	Secondary or high school graduation certificate or equivalent or less	22	35	17	15	7	3	1	59	23	676
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	36	17	12	7	4	0	63	19	1110
2008	University certificate or diploma below the bachelor's level	25	26	18	14	13	4	1	53	28	184
2008	Bachelor's degree	23	36	16	13	9	3	0	61	23	1035
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	32	18	12	9	1	0	61	21	340

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	24	29	20	15	8	3	2	56	24	221
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	31	20	16	10	6	1	51	28	472
2017	University certificate or diploma below the bachelor's level	21	25	17	19	13	4	0	49	34	87
2017	Bachelor's degree	13	24	18	24	14	7	0	40	40	754
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	27	19	20	15	4	0	43	37	407
2014	Secondary or high school graduation certificate or equivalent or less	21	18	18	18	18	6	0	42	39	183
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	22	28	20	18	3	0	31	40	510
2014	University certificate or diploma below the bachelor's level	17	27	14	19	24	0	0	43	43	65
2014	Bachelor's degree	10	17	15	27	25	5	0	29	55	613
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	15	16	19	31	9	1	27	55	266
2011	Secondary or high school graduation certificate or equivalent or less	13	29	24	15	12	8	0	45	29	549
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	27	23	18	12	8	1	42	33	1001
2011	University certificate or diploma below the bachelor's level	10	26	24	22	11	7	1	38	35	160
2011	Bachelor's degree	5	26	21	26	17	6	0	33	45	936
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	27	19	23	15	4	0	41	39	338
2008	Secondary or high school graduation certificate or equivalent or less	14	32	22	18	9	5	1	49	28	674
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	34	20	17	9	7	0	52	27	1116
2008	University certificate or diploma below the bachelor's level	14	34	18	19	10	3	2	51	30	183
2008	Bachelor's degree	11	35	18	19	10	7	0	49	31	1037
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	33	16	22	11	5	0	48	35	341

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	30	25	19	12	10	4	1	58	22	222
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	33	18	11	11	4	0	58	23	472
2017	University certificate or diploma below the bachelor's level	24	29	18	15	9	5	0	56	25	88
2017	Bachelor's degree	19	27	19	14	15	6	0	49	31	753
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	27	16	16	16	4	0	50	33	407
2014	Secondary or high school graduation certificate or equivalent or less	21	22	20	10	22	5	0	45	34	184
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	22	26	15	21	6	0	34	39	511
2014	University certificate or diploma below the bachelor's level	20	32	8	19	22	0	0	52	41	65
2014	Bachelor's degree	12	20	18	18	26	7	0	34	47	612
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	13	13	17	29	9	1	34	52	266
2011	Secondary or high school graduation certificate or equivalent or less	16	29	21	13	12	9	0	50	27	553
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	29	20	15	12	7	0	49	30	1001
2011	University certificate or diploma below the bachelor's level	14	21	22	18	18	7	0	38	39	161
2011	Bachelor's degree	10	29	20	19	17	7	0	41	38	935
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	29	14	22	12	5	0	50	36	338
2008	Secondary or high school graduation certificate or equivalent or less	21	31	17	16	9	6	0	55	27	678
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	34	19	13	6	9	0	58	21	1115
2008	University certificate or diploma below the bachelor's level	18	33	18	10	13	8	0	56	25	184
2008	Bachelor's degree	20	36	16	12	8	8	0	60	23	1035
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	34	14	10	11	8	0	62	22	340

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	26	30	14	19	10	1	0	57	29	222
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	31	17	19	11	3	0	51	32	470
2017	University certificate or diploma below the bachelor's level	24	31	14	15	11	4	0	58	27	87
2017	Bachelor's degree	13	30	17	21	15	4	0	45	38	753
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	29	15	22	17	3	0	44	40	406
2014	Secondary or high school graduation certificate or equivalent or less	19	17	19	16	23	5	0	38	42	184
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	23	17	26	24	3	0	32	51	510
2014	University certificate or diploma below the bachelor's level	19	21	12	25	21	1	0	40	47	65
2014	Bachelor's degree	9	23	16	24	26	3	0	32	51	611
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	19	13	21	28	6	1	33	53	265
2011	Secondary or high school graduation certificate or equivalent or less	17	34	18	16	11	4	0	53	29	553
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	33	18	20	13	3	0	47	35	999
2011	University certificate or diploma below the bachelor's level	12	23	19	23	17	6	0	37	42	160
2011	Bachelor's degree	8	29	15	26	20	3	0	37	47	935
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	29	15	24	18	2	0	42	43	337
2008	Secondary or high school graduation certificate or equivalent or less	18	38	17	17	7	3	0	58	25	677
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	40	14	19	8	3	0	59	27	1114
2008	University certificate or diploma below the bachelor's level	18	41	14	13	10	4	0	61	24	183
2008	Bachelor's degree	16	38	13	20	9	3	0	56	31	1037
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	37	10	24	10	2	0	55	34	340

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	36	38	16	8	2	0	0	74	10	222
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	41	14	8	4	1	0	74	12	474
2017	University certificate or diploma below the bachelor's level	34	35	13	12	4	2	0	71	17	88
2017	Bachelor's degree	27	44	15	8	5	1	0	72	13	754
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	42	12	13	4	1	0	71	17	407
2014	Secondary or high school graduation certificate or equivalent or less	22	30	20	14	10	3	2	55	25	184
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	34	21	20	7	3	0	50	28	511
2014	University certificate or diploma below the bachelor's level	33	24	18	10	14	0	0	57	24	65
2014	Bachelor's degree	13	33	21	19	12	2	0	47	32	612
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	27	15	18	17	4	1	47	37	266
2011	Secondary or high school graduation certificate or equivalent or less	24	44	17	8	4	2	1	70	13	556
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	39	19	9	4	2	1	67	13	999
2011	University certificate or diploma below the bachelor's level	20	50	14	12	3	1	0	70	15	161
2011	Bachelor's degree	21	43	16	12	7	1	0	65	20	932
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	40	13	16	9	1	0	61	26	338

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	47	40	8	4	1	0	0	87	5	222
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	37	12	3	1	2	0	84	4	475
2017	University certificate or diploma below the bachelor's level	42	40	9	6	2	0	1	83	8	88
2017	Bachelor's degree	43	41	7	4	2	2	0	86	7	753
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	39	9	5	1	0	0	85	6	407
2014	Secondary or high school graduation certificate or equivalent or less	41	39	14	3	2	1	0	81	5	183
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	37	18	5	2	3	0	74	7	510
2014	University certificate or diploma below the bachelor's level	58	27	4	5	2	4	0	89	8	65
2014	Bachelor's degree	44	37	10	5	1	3	0	83	7	613
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	54	35	4	3	2	1	1	91	5	266
2011	Secondary or high school graduation certificate or equivalent or less	32	39	17	5	2	4	1	76	7	552
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	37	15	5	2	4	1	77	7	1000
2011	University certificate or diploma below the bachelor's level	30	46	13	3	4	3	1	79	8	161
2011	Bachelor's degree	35	44	11	5	2	3	0	82	7	936
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	38	11	6	2	2	0	81	8	338

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	40	32	12	10	4	2	0	74	14	222
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	37	11	9	4	1	1	75	13	473
2017	University certificate or diploma below the bachelor's level	42	32	9	6	8	3	0	76	15	88
2017	Bachelor's degree	34	35	12	8	7	2	1	72	15	752
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	34	11	12	9	2	0	67	21	405
2014	Secondary or high school graduation certificate or equivalent or less	41	29	19	5	4	1	0	71	9	184
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	33	21	5	5	3	1	68	10	510
2014	University certificate or diploma below the bachelor's level	48	27	15	8	2	0	0	75	10	65
2014	Bachelor's degree	34	38	11	9	6	2	1	74	15	613
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	41	8	5	7	3	1	78	13	266
2011	Secondary or high school graduation certificate or equivalent or less	35	36	11	8	5	4	1	75	13	554
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	35	12	9	4	4	1	74	13	997
2011	University certificate or diploma below the bachelor's level	33	33	10	12	8	3	1	68	22	161
2011	Bachelor's degree	32	37	12	8	5	3	1	73	14	934
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	34	7	12	6	3	0	74	18	335
2008	Secondary or high school graduation certificate or equivalent or less	33	37	12	8	3	5	2	75	12	679
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	36	12	8	4	5	1	74	13	1115
2008	University certificate or diploma below the bachelor's level	30	39	14	7	4	4	2	73	12	184
2008	Bachelor's degree	33	37	11	8	5	5	1	74	14	1032
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	30	12	13	6	1	0	69	19	341

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	22	27	21	15	7	5	2	53	24	222
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	29	26	13	7	3	1	52	21	475
2017	University certificate or diploma below the bachelor's level	28	26	19	11	9	3	3	58	22	88
2017	Bachelor's degree	20	28	24	13	10	5	1	50	25	752
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	33	19	15	12	1	0	54	27	403
2014	Secondary or high school graduation certificate or equivalent or less	19	32	22	12	4	7	4	58	18	183
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	25	25	18	8	8	2	43	29	511
2014	University certificate or diploma below the bachelor's level	35	29	23	4	8	1	0	64	12	65
2014	Bachelor's degree	19	30	21	15	11	4	0	51	27	613
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	24	17	11	10	8	0	58	23	266
2011	Secondary or high school graduation certificate or equivalent or less	15	32	25	10	6	10	2	54	18	546
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	31	24	13	6	8	2	52	21	998
2011	University certificate or diploma below the bachelor's level	15	37	16	13	13	5	2	56	27	161
2011	Bachelor's degree	14	38	22	13	8	4	0	54	22	936
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	34	19	13	9	2	1	57	23	339

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	26	20	15	14	13	11	1	52	31	221
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	27	18	17	10	9	1	50	29	473
2017	University certificate or diploma below the bachelor's level	23	24	13	20	14	2	4	50	36	88
2017	Bachelor's degree	16	23	19	17	14	10	3	44	34	754
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	21	16	19	16	8	3	43	39	407
2014	Secondary or high school graduation certificate or equivalent or less	24	23	15	21	8	5	3	52	32	183
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	22	19	19	13	10	3	41	37	510
2014	University certificate or diploma below the bachelor's level	17	33	8	11	20	2	9	56	35	65
2014	Bachelor's degree	14	25	17	16	16	8	4	44	37	612
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	23	14	16	13	11	6	49	34	266
2011	Secondary or high school graduation certificate or equivalent or less	19	27	20	13	12	8	2	51	27	555
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	26	20	18	9	9	2	47	30	998
2011	University certificate or diploma below the bachelor's level	19	24	16	16	20	5	0	46	37	160
2011	Bachelor's degree	13	24	21	18	14	9	2	41	35	939
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	22	18	19	12	10	3	44	35	339

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	73	13	6	2	1	0	4	90	3	222
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	69	16	8	3	1	0	3	88	4	475
2017	University certificate or diploma below the bachelor's level	66	20	7	3	2	2	0	88	6	88
2017	Bachelor's degree	68	15	7	3	2	1	4	88	5	753
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	69	14	7	4	2	0	3	86	6	406
2014	Secondary or high school graduation certificate or equivalent or less	57	14	10	2	1	1	15	85	4	184
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	60	22	7	4	1	2	4	87	6	511
2014	University certificate or diploma below the bachelor's level	65	22	9	2	0	1	1	89	2	65
2014	Bachelor's degree	63	17	7	3	3	2	5	86	7	613
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	64	16	7	4	2	3	4	86	6	266

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	77	12	4	2	1	2	3	93	3	222
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	72	16	7	1	1	1	2	91	2	474
2017	University certificate or diploma below the bachelor's level	70	20	6	1	2	0	1	91	3	88
2017	Bachelor's degree	71	15	6	3	2	1	3	90	4	753
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	68	16	6	3	2	3	2	89	5	406
2014	Secondary or high school graduation certificate or equivalent or less	66	12	8	3	0	1	10	88	4	183
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	66	20	6	3	1	3	2	90	4	511
2014	University certificate or diploma below the bachelor's level	74	17	6	1	0	1	0	93	1	65
2014	Bachelor's degree	67	19	6	3	1	2	2	90	5	612
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	67	17	6	2	3	3	2	88	5	266
2011	Secondary or high school graduation certificate or equivalent or less	67	21	5	2	1	1	2	91	3	556
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	69	19	5	2	1	1	3	91	4	1003
2011	University certificate or diploma below the bachelor's level	66	21	6	1	2	2	3	91	3	159
2011	Bachelor's degree	66	19	6	3	2	1	3	89	5	932
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	66	15	5	6	3	1	3	85	10	336
2008	Secondary or high school graduation certificate or equivalent or less	69	19	5	2	1	2	2	91	3	680
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	71	17	4	3	2	1	2	91	5	1113
2008	University certificate or diploma below the bachelor's level	70	18	3	2	1	2	3	93	3	184
2008	Bachelor's degree	72	15	5	2	2	2	2	90	5	1036
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	69	15	7	2	2	1	2	88	4	341

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	28	29	15	14	9	4	1	60	24	222
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	32	16	16	9	4	0	57	26	475
2017	University certificate or diploma below the bachelor's level	25	21	20	20	13	1	0	47	34	88
2017	Bachelor's degree	16	30	18	18	14	4	0	48	33	752
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	27	13	22	18	3	0	45	41	407
2014	Secondary or high school graduation certificate or equivalent or less	19	23	17	15	15	6	5	47	34	184
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	27	28	16	12	4	0	41	29	510
2014	University certificate or diploma below the bachelor's level	23	21	15	21	20	0	0	44	41	64
2014	Bachelor's degree	11	23	18	26	18	4	1	35	46	613
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	20	12	18	25	5	5	39	47	266
2011	Secondary or high school graduation certificate or equivalent or less	24	31	19	13	8	3	2	58	22	554
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	33	19	14	10	3	1	56	25	1002
2011	University certificate or diploma below the bachelor's level	17	28	20	17	16	1	0	46	34	160
2011	Bachelor's degree	12	30	17	21	18	2	0	43	39	935
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	30	17	15	19	2	1	48	35	339
2008	Secondary or high school graduation certificate or equivalent or less	23	35	18	15	6	2	1	60	22	680
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	37	18	13	7	2	1	61	21	1115
2008	University certificate or diploma below the bachelor's level	21	37	12	18	12	1	0	58	30	184
2008	Bachelor's degree	19	38	16	15	9	2	0	59	25	1036
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	35	11	17	13	4	1	57	32	341

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	23	20	16	14	17	5	5	48	35	221
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	29	15	18	16	3	2	48	36	475
2017	University certificate or diploma below the bachelor's level	26	18	17	19	15	1	3	46	36	87
2017	Bachelor's degree	16	25	15	19	19	3	2	44	40	752
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	25	13	15	27	3	3	41	45	405
2014	Secondary or high school graduation certificate or equivalent or less	11	14	17	18	24	7	9	30	50	184
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	19	26	19	19	5	3	31	41	511
2014	University certificate or diploma below the bachelor's level	15	26	21	13	25	0	0	41	38	65
2014	Bachelor's degree	11	24	14	21	25	4	2	36	49	613
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	19	12	17	30	6	5	35	52	265
2011	Secondary or high school graduation certificate or equivalent or less	11	22	19	15	19	4	9	39	39	555
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	25	19	18	19	3	4	39	40	1006
2011	University certificate or diploma below the bachelor's level	15	21	14	21	25	1	3	37	48	161
2011	Bachelor's degree	10	24	15	20	26	2	3	36	48	936
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	22	17	15	28	2	6	35	47	339
2008	Secondary or high school graduation certificate or equivalent or less	11	27	17	19	14	3	9	43	38	680
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	29	18	18	15	2	3	46	35	1117
2008	University certificate or diploma below the bachelor's level	18	26	14	19	20	1	2	45	41	184
2008	Bachelor's degree	21	33	12	17	14	2	2	57	31	1036
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	26	15	18	18	3	3	45	39	340

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	25	33	18	11	9	3	60	21	222
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	37	22	14	5	4	57	20	475
2017	University certificate or diploma below the bachelor's level	24	33	15	13	13	3	58	26	88
2017	Bachelor's degree	17	32	21	15	9	5	52	26	752
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	31	18	17	13	4	50	31	407

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	45	33	13	3	1	4	1	82	4	221
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	34	16	4	2	2	0	77	6	471
2017	University certificate or diploma below the bachelor's level	45	31	14	8	2	1	0	76	10	87
2017	Bachelor's degree	35	35	15	5	5	4	1	74	10	752
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	37	18	4	6	5	1	70	11	407
2014	Secondary or high school graduation certificate or equivalent or less	41	32	14	3	1	8	0	80	4	184
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	31	23	4	1	5	0	70	5	510
2014	University certificate or diploma below the bachelor's level	51	26	13	6	1	2	0	79	8	64
2014	Bachelor's degree	35	35	15	4	3	7	1	75	8	613
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	39	17	4	3	4	2	75	7	265

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	46	37	11	4	1	2	1	84	4	221
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	37	10	6	2	1	0	82	8	474
2017	University certificate or diploma below the bachelor's level	44	31	16	5	2	1	0	76	8	88
2017	Bachelor's degree	35	39	13	8	3	2	0	76	11	754
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	39	13	10	5	2	0	72	15	406
2014	Secondary or high school graduation certificate or equivalent or less	44	31	17	5	1	1	0	77	6	184
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	41	14	5	2	2	0	78	8	511
2014	University certificate or diploma below the bachelor's level	42	41	7	6	2	1	0	84	8	65
2014	Bachelor's degree	35	38	11	8	4	3	0	76	13	613
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	37	11	7	7	2	0	74	14	266
2011	Secondary or high school graduation certificate or equivalent or less	29	39	19	6	5	3	0	70	11	551
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	39	19	6	4	3	1	71	10	998
2011	University certificate or diploma below the bachelor's level	25	35	21	10	4	4	0	63	15	161
2011	Bachelor's degree	26	43	16	7	5	3	0	71	13	934
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	41	17	8	5	2	0	70	13	338

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	53	29	9	7	2	0	82	9	222
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	49	36	8	5	2	0	84	7	474
2017	University certificate or diploma below the bachelor's level	52	26	13	6	2	0	78	9	88
2017	Bachelor's degree	41	40	8	8	3	0	81	11	751
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	33	9	11	6	0	74	16	405
2014	Secondary or high school graduation certificate or equivalent or less	45	37	10	4	4	0	82	8	182
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	42	11	7	4	0	79	11	511
2014	University certificate or diploma below the bachelor's level	43	35	9	11	2	0	78	13	65
2014	Bachelor's degree	33	40	12	9	5	0	74	14	612
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	32	9	9	11	0	71	20	266
2011	Secondary or high school graduation certificate or equivalent or less	36	39	12	8	4	0	76	12	551
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	39	13	6	4	1	76	10	1002
2011	University certificate or diploma below the bachelor's level	31	38	17	7	6	1	70	13	159
2011	Bachelor's degree	30	44	13	8	5	0	74	13	928
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	37	11	8	6	1	75	14	331
2008	Secondary or high school graduation certificate or equivalent or less	36	39	14	8	3	0	75	10	679
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	43	11	6	2	1	81	8	1112
2008	University certificate or diploma below the bachelor's level	34	41	12	8	5	1	75	13	182
2008	Bachelor's degree	39	43	9	6	3	1	82	9	1036
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	39	7	10	4	0	79	14	341

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	40	29	15	10	6	0	69	16	222
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	31	15	9	6	0	71	14	473
2017	University certificate or diploma below the bachelor's level	33	30	16	9	10	1	64	19	87
2017	Bachelor's degree	28	34	17	12	9	0	62	21	754
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	30	18	12	12	0	58	24	406
2014	Secondary or high school graduation certificate or equivalent or less	37	26	11	15	10	1	64	25	184
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	30	25	13	9	0	52	23	511
2014	University certificate or diploma below the bachelor's level	30	19	26	14	11	1	49	25	65
2014	Bachelor's degree	17	30	17	19	17	0	47	36	613
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	34	17	11	20	0	51	32	266
2011	Secondary or high school graduation certificate or equivalent or less	28	38	18	9	6	1	67	16	553
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	35	18	10	6	1	67	15	1002
2011	University certificate or diploma below the bachelor's level	25	31	18	16	10	1	56	25	159
2011	Bachelor's degree	22	34	18	15	10	1	56	25	934
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	30	23	14	10	1	53	24	337

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	39	33	13	10	5	0	72	15	222
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	36	13	10	4	0	74	14	475
2017	University certificate or diploma below the bachelor's level	35	36	18	5	5	0	71	11	88
2017	Bachelor's degree	27	36	18	12	7	0	63	19	754
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	32	16	15	9	0	59	25	406
2014	Secondary or high school graduation certificate or equivalent or less	37	24	12	17	10	0	61	27	184
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	32	23	13	9	0	55	22	511
2014	University certificate or diploma below the bachelor's level	28	29	15	19	8	0	58	27	65
2014	Bachelor's degree	17	30	18	18	16	0	48	34	613
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	32	18	13	20	0	49	33	266
2011	Secondary or high school graduation certificate or equivalent or less	26	41	15	13	5	0	67	18	553
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	38	17	10	5	0	68	15	1000
2011	University certificate or diploma below the bachelor's level	26	26	23	16	7	1	53	24	159
2011	Bachelor's degree	21	37	17	15	9	1	59	25	931
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	37	17	15	10	0	58	25	338
2008	Secondary or high school graduation certificate or equivalent or less	37	40	12	7	3	1	78	10	679
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	39	12	6	2	1	79	9	1117
2008	University certificate or diploma below the bachelor's level	33	39	13	10	5	1	72	15	184
2008	Bachelor's degree	35	41	10	10	4	0	77	13	1036
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	39	11	10	6	0	72	16	340

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	34	23	17	10	10	5	1	61	22	222
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	24	17	13	5	4	0	64	19	473
2017	University certificate or diploma below the bachelor's level	37	22	19	10	6	4	1	62	18	88
2017	Bachelor's degree	28	23	19	15	11	4	0	53	27	754
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	25	17	14	15	4	0	52	30	406
2014	Secondary or high school graduation certificate or equivalent or less	35	18	18	13	9	5	2	57	24	184
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	28	21	11	8	6	1	58	20	511
2014	University certificate or diploma below the bachelor's level	36	20	23	14	6	1	0	56	21	65
2014	Bachelor's degree	21	22	19	17	17	4	1	45	35	613
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	19	17	14	15	8	3	47	33	266
2011	Secondary or high school graduation certificate or equivalent or less	35	28	15	9	7	6	1	67	17	552
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	25	16	11	7	6	1	64	19	1000
2011	University certificate or diploma below the bachelor's level	25	22	20	17	10	4	1	50	28	157
2011	Bachelor's degree	24	25	15	16	15	4	1	52	32	936
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	22	16	18	15	4	1	48	35	335
2008	Secondary or high school graduation certificate or equivalent or less	39	29	16	9	5	2	1	70	14	680
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	29	16	8	5	5	0	69	14	1115
2008	University certificate or diploma below the bachelor's level	31	28	20	12	6	2	1	61	19	184
2008	Bachelor's degree	30	29	16	13	7	5	0	62	21	1034
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	27	13	12	11	6	1	61	25	340

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	33	38	30	222
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	43	42	475
2017	University certificate or diploma below the bachelor's level	20	38	42	88
2017	Bachelor's degree	26	38	36	754
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	35	35	407
2014	Secondary or high school graduation certificate or equivalent or less	29	33	38	184
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	46	34	511
2014	University certificate or diploma below the bachelor's level	29	36	35	65
2014	Bachelor's degree	25	32	43	613
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	38	31	265
2011	Secondary or high school graduation certificate or equivalent or less	18	54	27	555
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	53	30	1002
2011	University certificate or diploma below the bachelor's level	25	46	29	160
2011	Bachelor's degree	28	39	33	936
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	40	33	338

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	21	11	18	4	45	1	65
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	26	18	1	10	8	74
2017	University certificate or diploma below the bachelor's level	11	47	14	0	23	5	17
2017	Bachelor's degree	14	31	27	6	16	6	190
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	29	34	13	6	4	123
2014	Secondary or high school graduation certificate or equivalent or less	19	7	17	25	9999	32	47
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	23	11	12	9999	24	104
2014	University certificate or diploma below the bachelor's level	17	39	17	27	9999	0	13
2014	Bachelor's degree	19	25	28	7	9999	21	160
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	22	29	22	9999	7	72
2011	Secondary or high school graduation certificate or equivalent or less	54	14	16	4	9999	13	102
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	21	28	4	9999	11	167
2011	University certificate or diploma below the bachelor's level	35	10	48	7	9999	0	39
2011	Bachelor's degree	19	23	39	9	9999	10	257
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	20	38	19	9999	6	92

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	20	80	222
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	81	475
2017	University certificate or diploma below the bachelor's level	21	79	87
2017	Bachelor's degree	16	84	753
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	82	405
2014	Secondary or high school graduation certificate or equivalent or less	16	84	184
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	81	510
2014	University certificate or diploma below the bachelor's level	20	80	65
2014	Bachelor's degree	15	85	609
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	79	266

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	76	47
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	66	90
2017	University certificate or diploma below the bachelor's level	42	19
2017	Bachelor's degree	58	124
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	51	74
2014	Secondary or high school graduation certificate or equivalent or less	64	38
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	57	104
2014	University certificate or diploma below the bachelor's level	80	16
2014	Bachelor's degree	57	90
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	52

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	46	47
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	54	90
2017	University certificate or diploma below the bachelor's level	58	19
2017	Bachelor's degree	58	124
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	61	74
2014	Secondary or high school graduation certificate or equivalent or less	47	38
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	54	104
2014	University certificate or diploma below the bachelor's level	44	16
2014	Bachelor's degree	58	90
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	67	52

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	90
2017	Bachelor's degree	5	124
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	74
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	4	104
2014	University certificate or diploma below the bachelor's level	0	16
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	52

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	47
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	90
2017	University certificate or diploma below the bachelor's level	0	19
2017	Bachelor's degree	5	124
2014	Secondary or high school graduation certificate or equivalent or less	0	38
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	104
2014	Bachelor's degree	0	90

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	90
2017	University certificate or diploma below the bachelor's level	0	19
2014	Secondary or high school graduation certificate or equivalent or less	0	38
2014	University certificate or diploma below the bachelor's level	0	16
2014	Bachelor's degree	0	90

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	12	47
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	90
2017	Bachelor's degree	14	124
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	74
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	104
2014	Bachelor's degree	9	90

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	47
2017	Bachelor's degree	0	124
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	104

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	45	47
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	90
2017	University certificate or diploma below the bachelor's level	32	19
2017	Bachelor's degree	43	124
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	74
2014	Secondary or high school graduation certificate or equivalent or less	30	38
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	103
2014	University certificate or diploma below the bachelor's level	30	16
2014	Bachelor's degree	47	90
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	52

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	35	47
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	90
2017	University certificate or diploma below the bachelor's level	58	19
2017	Bachelor's degree	34	124
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	74
2014	Secondary or high school graduation certificate or equivalent or less	40	38
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	103
2014	University certificate or diploma below the bachelor's level	39	16
2014	Bachelor's degree	52	90
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	52

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	48	47
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	90
2017	University certificate or diploma below the bachelor's level	37	19
2017	Bachelor's degree	42	124
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	51	74
2014	Secondary or high school graduation certificate or equivalent or less	47	38
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	103
2014	University certificate or diploma below the bachelor's level	49	16
2014	Bachelor's degree	46	90
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	67	52

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	40	47
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	90
2017	University certificate or diploma below the bachelor's level	37	19
2017	Bachelor's degree	40	124
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	74
2014	Secondary or high school graduation certificate or equivalent or less	35	38
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	103
2014	University certificate or diploma below the bachelor's level	44	16
2014	Bachelor's degree	31	90
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	52

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	34	47
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	90
2017	University certificate or diploma below the bachelor's level	36	19
2017	Bachelor's degree	28	124
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	74
2014	Secondary or high school graduation certificate or equivalent or less	28	38
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	103
2014	University certificate or diploma below the bachelor's level	39	16
2014	Bachelor's degree	38	90
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	52

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	46	47
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	56	90
2017	University certificate or diploma below the bachelor's level	58	19
2017	Bachelor's degree	55	124
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	59	74
2014	Secondary or high school graduation certificate or equivalent or less	60	38
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	61	103
2014	University certificate or diploma below the bachelor's level	69	16
2014	Bachelor's degree	49	90
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	69	52

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	38	47
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	90
2017	Bachelor's degree	38	124
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	74
2014	Secondary or high school graduation certificate or equivalent or less	21	38
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	103
2014	University certificate or diploma below the bachelor's level	49	16
2014	Bachelor's degree	22	90
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	52

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	47
2017	Bachelor's degree	124
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	74
2014	Secondary or high school graduation certificate or equivalent or less	38
2014	University certificate or diploma below the bachelor's level	16
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	52

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	90
2017	University certificate or diploma below the bachelor's level	0	19
2017	Bachelor's degree	9	124
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	74
2014	Secondary or high school graduation certificate or equivalent or less	0	38
2014	University certificate or diploma below the bachelor's level	0	16
2014	Bachelor's degree	7	90

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	90
2017	Bachelor's degree	10	124
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	74
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	103
2014	Bachelor's degree	6	90
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	52

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	51	47
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	52	90
2017	University certificate or diploma below the bachelor's level	43	19
2017	Bachelor's degree	42	124
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	52	74
2014	Secondary or high school graduation certificate or equivalent or less	47	38
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	103
2014	University certificate or diploma below the bachelor's level	36	16
2014	Bachelor's degree	39	90
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	52

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	29	47
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	90
2017	Bachelor's degree	24	124
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	74
2014	Secondary or high school graduation certificate or equivalent or less	31	38
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	103
2014	University certificate or diploma below the bachelor's level	30	16
2014	Bachelor's degree	40	90
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	52

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	90
2017	Bachelor's degree	11	124
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	74
2014	Secondary or high school graduation certificate or equivalent or less	16	38
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	103
2014	Bachelor's degree	19	90

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	43	47
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	63	90
2017	University certificate or diploma below the bachelor's level	42	19
2017	Bachelor's degree	48	123
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	74
2014	Secondary or high school graduation certificate or equivalent or less	54	38
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	62	104
2014	University certificate or diploma below the bachelor's level	56	16
2014	Bachelor's degree	54	90
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	51

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	16	47
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	90
2017	Bachelor's degree	31	123
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	74
2014	Secondary or high school graduation certificate or equivalent or less	19	38
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	104
2014	University certificate or diploma below the bachelor's level	30	16
2014	Bachelor's degree	24	90
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	51

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	90
2017	Bachelor's degree	9	123
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	74
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	104
2014	University certificate or diploma below the bachelor's level	31	16
2014	Bachelor's degree	8	90
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	51

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	16	47
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	90
2017	Bachelor's degree	27	123
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	74
2014	Secondary or high school graduation certificate or equivalent or less	20	38
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	104
2014	Bachelor's degree	35	90
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	51

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	12	47
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	90
2017	Bachelor's degree	6	123
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	74
2014	Secondary or high school graduation certificate or equivalent or less	17	38
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	104
2014	Bachelor's degree	6	90

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	10	47
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	90
2017	Bachelor's degree	8	123
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	104
2014	University certificate or diploma below the bachelor's level	0	16
2014	Bachelor's degree	12	90

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	90
2017	Bachelor's degree	11	123
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	74
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	104
2014	Bachelor's degree	10	90
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	51

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	90
2017	Bachelor's degree	10	123
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	74
2014	Secondary or high school graduation certificate or equivalent or less	14	38
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	104
2014	Bachelor's degree	11	90
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	51

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	33	47
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	90
2017	University certificate or diploma below the bachelor's level	32	19
2017	Bachelor's degree	34	123
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	74
2014	Secondary or high school graduation certificate or equivalent or less	33	38
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	104
2014	University certificate or diploma below the bachelor's level	32	16
2014	Bachelor's degree	25	90
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	51

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	79
2017	University certificate or diploma below the bachelor's level	0	18
2017	Bachelor's degree	6	113
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	95
2014	Bachelor's degree	12	80

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	20	42
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	79
2017	University certificate or diploma below the bachelor's level	0	18
2017	Bachelor's degree	17	113
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	70
2014	Secondary or high school graduation certificate or equivalent or less	13	37
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	95
2014	Bachelor's degree	9	80
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	47

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	79
2017	University certificate or diploma below the bachelor's level	0	18
2017	Bachelor's degree	10	113
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	70
2014	Secondary or high school graduation certificate or equivalent or less	15	37
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	95
2014	Bachelor's degree	10	80

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	79
2017	Bachelor's degree	9	113
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	70
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	95
2014	Bachelor's degree	7	80

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma below the bachelor's level	0	18
2017	Bachelor's degree	10	113
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	95
2014	Bachelor's degree	11	80

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	79
2017	Bachelor's degree	7	113
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	70
2014	Secondary or high school graduation certificate or equivalent or less	15	37
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	95
2014	Bachelor's degree	20	80
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	47

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	79
2017	Bachelor's degree	14	113
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	70
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	95
2014	Bachelor's degree	6	80

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	23	42
2017	Bachelor's degree	12	113
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	70
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	5	95
2014	Bachelor's degree	8	80

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	12	42
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	79
2017	Bachelor's degree	15	113
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	70
2014	Secondary or high school graduation certificate or equivalent or less	16	37
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	95
2014	Bachelor's degree	11	80
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	47

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	22	42
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	79
2017	Bachelor's degree	26	113
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	70
2014	Secondary or high school graduation certificate or equivalent or less	17	37
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	95
2014	University certificate or diploma below the bachelor's level	36	16
2014	Bachelor's degree	13	80
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	47

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	79
2017	University certificate or diploma below the bachelor's level	0	18
2017	Bachelor's degree	5	113
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	70
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	95
2014	Bachelor's degree	7	80

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	48	42
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	79
2017	University certificate or diploma below the bachelor's level	33	18
2017	Bachelor's degree	47	113
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	51	70
2014	Secondary or high school graduation certificate or equivalent or less	34	37
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	95
2014	University certificate or diploma below the bachelor's level	62	16
2014	Bachelor's degree	44	80
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	47

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	79
2017	University certificate or diploma below the bachelor's level	18
2014	Secondary or high school graduation certificate or equivalent or less	37
2014	Bachelor's degree	80

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	71	42
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	52	79
2017	University certificate or diploma below the bachelor's level	62	18
2017	Bachelor's degree	59	113
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	64	70
2014	Secondary or high school graduation certificate or equivalent or less	56	37
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	53	95
2014	University certificate or diploma below the bachelor's level	49	16
2014	Bachelor's degree	60	80
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	68	47

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma below the bachelor's level	0	18
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	70

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	11	42
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	79
2017	Bachelor's degree	13	113
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	70
2014	Secondary or high school graduation certificate or equivalent or less	16	37
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	95
2014	Bachelor's degree	18	80
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	47

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	96	4	46
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	91	9	90
2017	University certificate or diploma below the bachelor's level	95	5	19
2017	Bachelor's degree	94	6	123
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	86	14	74

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	21	15	15	9	5	27	8	55	22	222
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	16	24	7	9	23	6	44	22	474
2017	University certificate or diploma below the bachelor's level	18	15	18	7	13	19	10	45	29	88
2017	Bachelor's degree	14	14	20	7	8	28	9	44	23	754
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	16	22	8	9	27	8	40	27	406
2014	Secondary or high school graduation certificate or equivalent or less	14	18	18	8	4	32	6	52	19	183
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	17	30	7	8	22	5	39	20	511
2014	University certificate or diploma below the bachelor's level	22	19	24	9	6	15	5	51	19	65
2014	Bachelor's degree	12	15	22	7	6	31	6	43	21	612
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	15	19	5	12	29	6	44	26	266

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	36	21	22	6	4	9	2	64	11	222
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	30	20	5	8	8	2	63	14	475
2017	University certificate or diploma below the bachelor's level	28	29	17	6	9	11	1	64	16	88
2017	Bachelor's degree	26	29	18	7	6	13	2	65	15	751
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	26	22	9	7	13	0	56	19	406
2014	Secondary or high school graduation certificate or equivalent or less	25	32	18	9	3	14	0	65	14	183
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	27	24	7	6	10	1	58	15	510
2014	University certificate or diploma below the bachelor's level	32	28	15	11	4	9	1	67	17	65
2014	Bachelor's degree	19	28	20	9	5	16	2	58	17	611
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	23	18	9	11	19	1	52	25	266
2011	Secondary or high school graduation certificate or equivalent or less	33	37	15	6	3	6	1	75	10	550
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	36	16	6	3	6	0	74	9	993
2011	University certificate or diploma below the bachelor's level	25	32	19	12	7	5	0	60	20	157
2011	Bachelor's degree	27	37	18	8	5	5	0	68	13	929
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	33	17	10	4	7	0	67	15	339

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	29	38	8	7	5	2	11	77	14	222
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	49	10	4	2	1	1	83	7	475
2017	University certificate or diploma below the bachelor's level	37	39	8	2	5	6	4	84	8	88
2017	Bachelor's degree	26	52	6	7	3	2	5	83	10	753
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	44	8	8	4	0	7	79	12	407
2014	Secondary or high school graduation certificate or equivalent or less	32	37	8	0	3	10	10	85	4	184
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	49	16	2	0	3	4	80	3	510
2014	University certificate or diploma below the bachelor's level	48	37	5	1	0	0	9	93	1	65
2014	Bachelor's degree	30	51	8	4	1	0	6	86	4	613
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	53	9	3	2	1	11	84	5	266
2011	Secondary or high school graduation certificate or equivalent or less	25	50	11	6	3	2	2	79	9	556
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	51	10	6	1	1	1	82	7	994
2011	University certificate or diploma below the bachelor's level	28	53	10	5	1	1	4	84	6	160
2011	Bachelor's degree	28	52	8	6	1	1	5	84	7	932
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	49	7	7	1	0	8	83	9	338
2008	Secondary or high school graduation certificate or equivalent or less	30	45	11	5	3	3	3	80	8	681
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	48	12	8	2	2	2	78	10	1114
2008	University certificate or diploma below the bachelor's level	24	48	15	5	3	1	3	76	8	184
2008	Bachelor's degree	27	49	9	7	3	1	5	80	11	1037
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	42	8	12	1	1	10	76	15	341

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	15	19	18	8	4	23	13	54	19	222
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	28	25	8	5	16	3	54	16	472
2017	University certificate or diploma below the bachelor's level	23	28	15	6	4	17	6	66	14	88
2017	Bachelor's degree	11	26	19	10	5	22	7	53	21	748
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	25	20	11	8	21	6	46	26	405
2014	Secondary or high school graduation certificate or equivalent or less	13	22	24	8	4	13	17	50	16	184
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	28	27	8	4	11	9	51	15	511
2014	University certificate or diploma below the bachelor's level	19	26	17	17	4	7	10	55	25	65
2014	Bachelor's degree	10	27	25	10	5	16	9	48	19	613
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	25	18	6	12	21	6	51	25	266
2011	Secondary or high school graduation certificate or equivalent or less	16	31	21	9	5	14	4	58	17	553
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	32	23	8	3	15	3	58	14	994
2011	University certificate or diploma below the bachelor's level	11	34	20	12	6	11	6	54	22	160
2011	Bachelor's degree	11	31	24	10	5	15	4	52	19	933
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	30	17	11	6	15	9	55	23	338

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	39	26	11	0	0	13	11	85	1	222
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	31	15	2	1	7	1	80	4	473
2017	University certificate or diploma below the bachelor's level	52	26	8	0	1	10	3	90	1	88
2017	Bachelor's degree	43	28	9	5	1	9	5	82	7	753
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	31	9	6	3	7	6	80	9	407
2014	Secondary or high school graduation certificate or equivalent or less	34	26	10	3	1	17	10	81	5	184
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	38	9	3	1	9	4	85	4	511
2014	University certificate or diploma below the bachelor's level	53	22	6	5	1	4	9	86	7	65
2014	Bachelor's degree	39	30	12	3	2	7	6	80	7	612
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	26	10	2	5	12	10	77	10	266
2011	Secondary or high school graduation certificate or equivalent or less	34	38	13	4	1	6	2	79	6	557
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	34	12	3	1	7	1	82	5	996
2011	University certificate or diploma below the bachelor's level	38	31	16	5	1	5	4	76	7	160
2011	Bachelor's degree	37	36	9	5	1	6	5	82	7	932
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	29	12	3	3	4	8	80	6	338
2008	Secondary or high school graduation certificate or equivalent or less	35	38	12	3	2	7	3	81	6	682
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	37	11	2	1	8	1	85	3	1111
2008	University certificate or diploma below the bachelor's level	33	40	14	3	1	6	3	80	5	183
2008	Bachelor's degree	37	37	9	3	1	9	5	85	5	1035
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	31	10	4	1	8	9	81	7	338

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	33	25	12	4	1	15	10	78	6	222
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	32	18	3	2	9	1	75	6	473
2017	University certificate or diploma below the bachelor's level	36	26	11	9	1	14	3	75	12	88
2017	Bachelor's degree	31	29	13	5	2	13	5	74	9	753
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	35	14	5	3	11	5	74	10	407
2014	Secondary or high school graduation certificate or equivalent or less	24	25	14	3	5	20	10	69	11	184
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	32	23	5	3	11	4	64	9	510
2014	University certificate or diploma below the bachelor's level	39	23	16	5	5	4	8	70	11	65
2014	Bachelor's degree	25	29	17	8	5	9	6	64	15	612
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	23	15	6	8	13	9	64	17	266
2011	Secondary or high school graduation certificate or equivalent or less	27	39	15	5	2	10	3	75	8	555
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	33	17	5	2	10	2	73	8	993
2011	University certificate or diploma below the bachelor's level	26	37	18	6	2	8	3	71	9	159
2011	Bachelor's degree	27	35	14	6	3	11	5	74	10	929
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	32	14	4	3	7	7	75	9	335
2008	Secondary or high school graduation certificate or equivalent or less	30	39	15	8	2	4	3	73	11	677
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	39	14	5	2	5	1	78	8	1114
2008	University certificate or diploma below the bachelor's level	30	39	15	6	1	6	3	76	8	184
2008	Bachelor's degree	37	33	12	5	2	7	4	79	8	1036
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	27	11	6	3	6	10	76	10	340

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	5	95	220
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	94	473
2017	Bachelor's degree	6	94	753
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	90	406
2014	Secondary or high school graduation certificate or equivalent or less	7	93	183
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	4	96	511
2014	University certificate or diploma below the bachelor's level	10	90	64
2014	Bachelor's degree	8	92	611
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	90	265

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	46	11
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	27
2017	Bachelor's degree	31	47
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	42
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	50	21
2014	Bachelor's degree	47	39
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	25

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	84	11
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	77	27
2017	Bachelor's degree	77	47
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	91	42
2014	Secondary or high school graduation certificate or equivalent or less	43	11
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	86	21
2014	Bachelor's degree	70	39
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	92	25

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	Total responses
2017	Bachelor's degree	47
2014	Secondary or high school graduation certificate or equivalent or less	11
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	11
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27
2017	Bachelor's degree	47
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42
2014	Secondary or high school graduation certificate or equivalent or less	11
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21
2014	Bachelor's degree	39
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	42
2014	Secondary or high school graduation certificate or equivalent or less	0	11
2014	Bachelor's degree	0	39
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	25

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	11
2014	Bachelor's degree	0	39

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	14	47
2014	Secondary or high school graduation certificate or equivalent or less	0	11
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	25

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	11
2017	Bachelor's degree	11	47
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	42
2014	Secondary or high school graduation certificate or equivalent or less	0	11

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	11
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	42
2014	Secondary or high school graduation certificate or equivalent or less	0	11
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	21
2014	Bachelor's degree	12	39

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	11
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	42
2014	Secondary or high school graduation certificate or equivalent or less	0	11

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	11
2014	Secondary or high school graduation certificate or equivalent or less	0	11

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	51	11
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	27
2017	Bachelor's degree	19	47
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	42
2014	Secondary or high school graduation certificate or equivalent or less	62	11
2014	Bachelor's degree	28	39
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	25

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	27
2017	Bachelor's degree	38	47
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	42
2014	Bachelor's degree	36	39
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	25

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	11
2014	Secondary or high school graduation certificate or equivalent or less	0	11

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	11

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	15	47
2014	Bachelor's degree	0	39

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	11
2017	Bachelor's degree	21	47
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	42
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	21
2014	Bachelor's degree	20	39
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	25

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	11
2017	Bachelor's degree	47
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	27
2017	Bachelor's degree	36	47
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	42
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	21
2014	Bachelor's degree	26	39

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	11
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27
2017	Bachelor's degree	47
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42
2014	Secondary or high school graduation certificate or equivalent or less	11
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21
2014	Bachelor's degree	39
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	27
2017	Bachelor's degree	10	47
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	21
2014	Bachelor's degree	26	39
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	55	25

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	27
2017	Bachelor's degree	36	47
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	42
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	20
2014	Bachelor's degree	20	39

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	12
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	27
2017	Bachelor's degree	19	47
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	42

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	12
2017	Bachelor's degree	15	47
2014	Secondary or high school graduation certificate or equivalent or less	0	11

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	27
2017	Bachelor's degree	34	47
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	42
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	20
2014	Bachelor's degree	19	39
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	26

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	12
2014	Secondary or high school graduation certificate or equivalent or less	11
2014	Bachelor's degree	39
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	12
2017	Bachelor's degree	15	47
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	42
2014	Secondary or high school graduation certificate or equivalent or less	0	11

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	12

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	27
2017	Bachelor's degree	11	47

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	70	12
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	27
2017	Bachelor's degree	36	47
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	58	42
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	49	20
2014	Bachelor's degree	65	39
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	26

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	11
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	12	40
2014	Bachelor's degree	0	36

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	11
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26
2017	Bachelor's degree	40
2014	Secondary or high school graduation certificate or equivalent or less	11
2014	Bachelor's degree	36

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	11
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26
2017	Bachelor's degree	40
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37
2014	Secondary or high school graduation certificate or equivalent or less	11
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19
2014	Bachelor's degree	36

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37
2014	Secondary or high school graduation certificate or equivalent or less	11
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	37

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	15	40

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	37
2014	Bachelor's degree	17	36
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	23

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	26
2017	Bachelor's degree	37	40
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	37
2014	Bachelor's degree	28	36
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	23

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	12	40
2014	Secondary or high school graduation certificate or equivalent or less	0	11
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	19
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	23

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	67	11
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	26
2017	Bachelor's degree	57	40
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	62	37
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	19
2014	Bachelor's degree	77	36
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	23

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	0	40

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	62	11
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	62	26
2017	Bachelor's degree	59	40
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	65	37
2014	Secondary or high school graduation certificate or equivalent or less	45	11
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	55	19
2014	Bachelor's degree	53	36
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	78	23

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	26
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	37

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	26
2017	Bachelor's degree	17	40
2014	Secondary or high school graduation certificate or equivalent or less	0	11
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	19

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	78	22	12
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	89	11	27
2017	Bachelor's degree	94	6	47
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	81	19	42

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	19	16	18	4	2	34	7	60	9	222
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	17	28	2	3	27	5	52	7	475
2017	University certificate or diploma below the bachelor's level	23	16	25	6	1	22	7	54	11	87
2017	Bachelor's degree	15	16	19	3	2	36	9	55	10	754
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	13	24	2	5	34	7	46	13	407
2014	Secondary or high school graduation certificate or equivalent or less	15	19	19	1	1	39	6	61	5	184
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	17	32	2	2	28	5	46	6	511
2014	University certificate or diploma below the bachelor's level	30	18	22	8	2	18	1	60	13	64
2014	Bachelor's degree	14	14	23	3	3	37	7	49	10	612
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	12	23	2	6	35	9	46	13	266

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	34	27	17	3	2	14	2	73	6	222
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	29	21	3	3	13	2	70	6	475
2017	University certificate or diploma below the bachelor's level	26	36	18	6	1	12	1	71	9	87
2017	Bachelor's degree	31	30	15	5	3	14	2	74	9	753
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	29	19	4	4	16	1	67	10	407
2014	Secondary or high school graduation certificate or equivalent or less	27	27	23	3	0	19	1	67	4	184
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	28	29	2	2	13	2	62	5	508
2014	University certificate or diploma below the bachelor's level	41	26	9	10	1	11	1	76	13	65
2014	Bachelor's degree	23	27	21	4	3	19	2	64	9	611
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	24	27	2	7	14	2	57	10	264
2011	Secondary or high school graduation certificate or equivalent or less	38	35	12	4	2	8	1	80	7	550
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	39	13	3	0	7	0	82	4	998
2011	University certificate or diploma below the bachelor's level	29	40	17	5	3	5	0	73	9	161
2011	Bachelor's degree	33	40	14	5	2	6	0	78	7	933
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	36	16	4	2	8	0	77	6	337

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	26	14	19	16	22	3	41	39	219
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	24	22	16	20	1	42	36	474
2017	University certificate or diploma below the bachelor's level	24	19	20	12	25	0	43	37	87
2017	Bachelor's degree	14	22	21	19	23	1	37	42	753
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	23	16	18	23	1	42	42	407

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	25	26	23	14	10	3	52	25	218
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	30	28	12	12	1	48	23	475
2017	University certificate or diploma below the bachelor's level	19	24	22	15	18	2	44	33	87
2017	Bachelor's degree	12	20	25	20	22	0	32	43	753
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	19	27	17	25	1	31	42	405

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	40	25	14	10	7	5	68	17	217
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	31	22	10	8	4	58	19	473
2017	University certificate or diploma below the bachelor's level	21	31	22	12	8	6	55	21	87
2017	Bachelor's degree	19	24	26	16	14	2	44	30	749
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	26	25	17	14	2	43	32	406

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	23	23	20	14	16	0	3	48	31	221
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	30	21	13	18	0	1	47	31	474
2017	University certificate or diploma below the bachelor's level	14	28	19	20	19	0	0	42	39	88
2017	Bachelor's degree	13	20	22	21	23	1	1	33	45	751
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	20	23	21	25	0	1	31	47	406

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	58	17	7	2	1	0	16	89	3	219
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	56	21	8	3	1	1	10	87	4	471
2017	University certificate or diploma below the bachelor's level	51	25	11	3	2	0	8	82	6	88
2017	Bachelor's degree	44	24	11	5	4	0	11	77	10	752
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	22	14	7	6	0	9	71	14	406

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	37	32	20	7	5	0	0	68	12	221
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	33	19	9	6	0	0	66	15	471
2017	University certificate or diploma below the bachelor's level	27	35	20	10	6	1	0	63	17	88
2017	Bachelor's degree	26	28	21	12	11	0	1	55	24	750
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	27	25	14	11	0	1	50	25	405

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	36	29	18	11	3	1	2	67	15	222
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	38	19	7	5	0	2	69	12	472
2017	University certificate or diploma below the bachelor's level	28	27	29	9	7	0	1	55	16	88
2017	Bachelor's degree	23	34	24	11	7	0	1	58	18	751
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	30	22	15	11	0	1	51	26	405

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	28	29	21	13	7	1	1	58	21	221
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	34	23	13	5	1	1	58	19	471
2017	University certificate or diploma below the bachelor's level	17	28	32	14	8	2	0	46	22	87
2017	Bachelor's degree	16	28	26	15	14	0	1	44	29	750
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	26	25	19	14	1	1	41	34	405

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	32	27	23	11	6	1	1	60	17	222
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	36	20	10	5	0	2	65	15	472
2017	University certificate or diploma below the bachelor's level	21	38	20	13	5	2	0	60	19	88
2017	Bachelor's degree	22	27	25	15	10	1	1	49	25	748
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	33	23	12	12	0	1	52	24	405

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	32	31	19	11	6	0	2	63	17	220
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	32	22	11	9	1	1	57	20	472
2017	University certificate or diploma below the bachelor's level	18	36	24	16	5	0	0	54	22	87
2017	Bachelor's degree	17	28	24	15	14	0	1	46	30	748
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	24	21	18	13	0	1	47	32	403

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	63	18	11	5	2	0	1	82	7	222
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	58	22	10	4	4	0	2	82	8	473
2017	University certificate or diploma below the bachelor's level	56	16	14	5	5	1	3	75	11	88
2017	Bachelor's degree	49	25	14	7	6	0	0	74	12	754
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	24	18	9	5	0	1	67	15	406

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	74	12	5	2	3	0	3	89	5	222
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	71	14	7	3	3	1	2	87	6	475
2017	University certificate or diploma below the bachelor's level	64	15	11	2	3	1	3	83	6	88
2017	Bachelor's degree	75	11	6	3	3	0	2	88	6	752
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	70	15	5	3	4	0	3	87	7	405

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	52	29	12	2	2	0	3	83	5	222
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	51	33	9	4	2	0	1	85	6	474
2017	University certificate or diploma below the bachelor's level	58	22	13	5	1	0	1	81	6	87
2017	Bachelor's degree	57	27	8	3	3	0	1	86	6	752
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	55	28	8	3	3	1	2	86	6	405

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	65	17	11	3	2	2	84	5	222
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	63	22	6	4	3	1	86	7	472
2017	University certificate or diploma below the bachelor's level	62	14	12	10	2	0	76	12	87
2017	Bachelor's degree	61	21	7	5	5	2	83	10	746
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	60	17	9	7	6	2	79	13	404

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	59	7	2	0	2	29	94	3	220
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	55	8	4	1	1	32	92	2	474
2017	University certificate or diploma below the bachelor's level	49	12	6	4	0	30	86	6	87
2017	Bachelor's degree	52	11	4	1	0	31	92	3	752
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	52	12	5	3	2	26	87	7	407

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	69	14	7	3	2	0	5	87	6	219
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	65	18	6	3	2	1	6	88	5	473
2017	University certificate or diploma below the bachelor's level	67	18	6	4	1	1	3	89	6	86
2017	Bachelor's degree	60	22	7	3	2	0	6	87	5	747
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	55	19	13	4	3	1	6	79	7	406

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	62	16	11	1	6	1	4	81	8	221
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	61	20	7	5	4	0	3	84	9	475
2017	University certificate or diploma below the bachelor's level	67	14	6	5	3	0	4	85	9	88
2017	Bachelor's degree	61	18	8	4	5	1	4	82	10	754
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	68	14	5	5	5	0	3	85	10	407

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	50	26	14	4	2	4	80	6	222
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	33	11	4	2	2	82	6	474
2017	University certificate or diploma below the bachelor's level	52	31	9	6	1	0	83	8	87
2017	Bachelor's degree	52	28	11	4	2	2	83	6	753
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	57	26	10	3	1	2	85	4	406

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	22	27	34	11	7	0	49	17	222
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	37	35	11	4	0	49	15	474
2017	University certificate or diploma below the bachelor's level	13	29	36	17	4	0	42	22	88
2017	Bachelor's degree	9	26	38	16	10	1	36	27	752
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	24	40	17	11	0	33	27	405

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	13	22	33	19	11	1	1	31	35	220
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	23	39	22	7	0	0	29	32	474
2017	University certificate or diploma below the bachelor's level	11	22	46	16	6	0	0	22	33	87
2017	Bachelor's degree	13	26	36	17	7	0	0	25	39	749
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	27	37	13	9	0	0	22	41	405

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	48	35	8	6	2	0	83	9	222
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	36	10	3	2	0	85	5	474
2017	University certificate or diploma below the bachelor's level	50	32	8	7	2	1	83	9	88
2017	Bachelor's degree	39	42	9	6	3	0	81	9	754
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	39	8	6	4	1	82	10	405

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	27	39	13	13	6	3	67	20	221
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	45	11	13	8	1	67	21	475
2017	University certificate or diploma below the bachelor's level	19	37	14	23	5	2	57	29	88
2017	Bachelor's degree	18	38	14	16	13	1	57	29	750
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	36	15	13	18	1	54	31	407

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	25	75	222
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	74	474
2017	University certificate or diploma below the bachelor's level	24	76	88
2017	Bachelor's degree	24	76	752
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	75	405
2014	Secondary or high school graduation certificate or equivalent or less	15	85	184
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	83	509
2014	University certificate or diploma below the bachelor's level	23	77	65
2014	Bachelor's degree	20	80	613
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	80	264

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	82	18	57
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	80	20	120
2017	University certificate or diploma below the bachelor's level	83	17	21
2017	Bachelor's degree	76	24	179
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	84	16	102
2014	Secondary or high school graduation certificate or equivalent or less	74	26	31
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	79	21	99
2014	University certificate or diploma below the bachelor's level	84	16	17
2014	Bachelor's degree	79	21	118
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	80	20	55

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	41	37	6	14	2	0	0	78	16	47
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	39	2	14	4	0	1	80	18	95
2017	University certificate or diploma below the bachelor's level	47	42	0	5	0	0	5	94	6	18
2017	Bachelor's degree	43	37	7	9	3	0	1	81	12	136
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	40	5	15	3	0	0	77	18	84
2014	Secondary or high school graduation certificate or equivalent or less	62	22	4	3	8	0	0	84	11	22
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	54	30	5	10	0	1	0	85	10	82
2014	University certificate or diploma below the bachelor's level	44	40	0	16	0	0	0	84	16	14
2014	Bachelor's degree	46	33	10	5	6	0	0	79	11	94
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50	19	1	25	5	0	0	69	30	46

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	32	19	16	13	16	3	1	33	67	222
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	23	19	12	16	3	0	27	73	474
2017	University certificate or diploma below the bachelor's level	29	27	20	6	18	0	0	29	71	88
2017	Bachelor's degree	22	24	21	14	17	2	0	22	78	753
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	22	23	14	19	2	0	20	80	406

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	34	141
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	335
2017	University certificate or diploma below the bachelor's level	29	62
2017	Bachelor's degree	26	570
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	312

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	37	141
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	335
2017	University certificate or diploma below the bachelor's level	33	62
2017	Bachelor's degree	42	570
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	312

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	29	141
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	335
2017	University certificate or diploma below the bachelor's level	27	62
2017	Bachelor's degree	16	570
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	312

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	36	141
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	49	335
2017	University certificate or diploma below the bachelor's level	54	62
2017	Bachelor's degree	46	570
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	312

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	5	141
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	4	335
2017	University certificate or diploma below the bachelor's level	3	62
2017	Bachelor's degree	7	570
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	4	312

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	37	141
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	335
2017	University certificate or diploma below the bachelor's level	39	62
2017	Bachelor's degree	41	570
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	312

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	4	48	21	14	1	11	140
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	5	45	22	10	5	14	334
2017	University certificate or diploma below the bachelor's level	3	48	19	12	5	14	60
2017	Bachelor's degree	5	42	20	12	7	15	565
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	39	23	11	6	16	311

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	13	23	9	13	31	1	9	40	49	141
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	25	15	15	26	2	6	39	45	336
2017	University certificate or diploma below the bachelor's level	12	25	11	15	29	2	6	40	48	62
2017	Bachelor's degree	10	20	12	21	29	3	5	33	54	572
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	22	12	18	30	1	8	35	52	315

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	6	10	7	16	51	2	8	18	74	142
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	3	10	10	17	52	1	6	14	75	336
2017	University certificate or diploma below the bachelor's level	4	17	12	13	49	3	2	22	66	62
2017	Bachelor's degree	4	7	9	18	54	2	5	11	79	572
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	2	7	13	20	50	1	7	10	75	313

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Veterans Affairs Canada by Question 115. What is the highest level of education you have ever completed?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me