2017 Public Service Employee Survey Results for Veterans Affairs Canada by Question 114. What is your gender?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	34	48	5	9	4	81	14	492
2017	Female gender	34	47	4	11	3	82	14	1431
2014	Male gender	37	41	6	8	8	77	16	430
2014	Female gender	33	43	4	14	5	77	19	1185
2011	Male gender	37	44	5	10	3	82	13	804
2011	Female gender	39	44	4	10	3	83	13	2098
2008	Male gender	40	47	5	7	2	87	9	917
2008	Female gender	43	44	3	8	2	87	10	2404

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	75	19	2	2	0	0	1	95	2	490
2017	Female gender	77	17	2	3	1	0	1	95	3	1423
2014	Male gender	76	17	3	3	1	0	1	94	3	430
2014	Female gender	76	19	2	2	1	0	0	95	3	1186
2011	Male gender	68	22	3	3	0	1	2	93	4	803
2011	Female gender	75	17	3	1	1	0	2	94	3	2093
2008	Male gender	71	20	3	2	1	0	2	94	3	914
2008	Female gender	77	17	2	2	1	0	2	96	3	2405

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	72	17	4	4	2	1	90	6	492
2017	Female gender	72	17	3	4	2	1	90	6	1429
2014	Male gender	66	19	9	4	1	1	86	5	429
2014	Female gender	68	19	3	6	2	1	88	9	1184
2011	Male gender	63	19	5	5	3	5	86	8	800
2011	Female gender	67	17	3	5	2	5	89	8	2092
2008	Male gender	66	18	3	7	2	5	88	9	915
2008	Female gender	72	15	3	5	2	4	90	7	2399

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	46	34	7	9	5	0	0	79	14	492
2017	Female gender	40	34	5	12	9	0	0	74	21	1428
2014	Male gender	47	26	4	16	5	3	0	75	21	430
2014	Female gender	41	34	7	11	8	0	0	75	18	1183
2011	Male gender	41	38	9	7	5	0	0	80	12	799
2011	Female gender	43	36	7	9	5	0	1	79	14	2088

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	23	42	13	16	6	0	0	65	23	491
2017	Female gender	19	41	10	19	10	0	0	61	29	1427
2014	Male gender	24	37	13	14	12	0	0	61	26	430
2014	Female gender	17	36	11	22	13	0	0	53	35	1186
2011	Male gender	22	39	17	13	8	1	1	62	21	803
2011	Female gender	26	39	12	15	7	0	1	66	22	2098
2008	Male gender	26	41	13	12	6	0	1	68	19	918
2008	Female gender	26	44	11	13	5	0	1	71	19	2396

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	37	40	10	7	6	78	13	492
2017	Female gender	40	40	8	8	3	81	11	1428
2014	Male gender	41	32	15	7	6	73	12	430
2014	Female gender	39	39	9	9	4	78	13	1186
2011	Male gender	40	36	12	7	5	76	12	802
2011	Female gender	44	36	9	7	3	80	11	2090
2008	Male gender	40	38	12	6	4	78	10	916
2008	Female gender	42	40	10	6	3	81	9	2403

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	45	38	7	7	3	0	83	10	493
2017	Female gender	48	36	6	7	4	0	84	10	1427
2014	Male gender	47	33	10	6	4	0	80	11	430
2014	Female gender	46	36	6	7	5	0	83	11	1184
2011	Male gender	41	38	8	6	5	1	80	11	803
2011	Female gender	48	36	6	6	3	0	84	9	2096
2008	Male gender	44	39	7	5	4	0	83	10	918
2008	Female gender	47	39	6	5	3	0	86	8	2405

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	50	35	7	6	3	85	8	493
2017	Female gender	43	35	8	11	4	78	14	1425
2014	Male gender	47	37	7	4	5	84	9	430
2014	Female gender	39	37	8	11	5	76	16	1185

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	48	29	9	8	4	0	0	78	13	493
2017	Female gender	41	33	8	10	9	0	0	74	18	1429
2014	Male gender	45	25	12	9	7	0	1	71	17	430
2014	Female gender	34	32	11	14	9	1	1	66	23	1185
2011	Male gender	36	38	12	7	7	1	1	75	13	804
2011	Female gender	38	34	11	10	6	1	1	73	16	2094

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	31	20	14	11	11	1	10	58	26	493
2017	Female gender	30	20	11	12	16	2	10	56	31	1429
2014	Male gender	36	21	9	9	13	2	11	65	25	430
2014	Female gender	31	24	11	9	15	1	10	62	26	1186
2011	Male gender	37	24	9	9	9	2	9	69	21	802
2011	Female gender	35	23	9	11	14	1	8	64	27	2092
2008	Male gender	40	27	10	5	9	2	8	74	15	918
2008	Female gender	37	24	7	13	11	1	7	67	26	2402

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	34	45	10	7	5	78	12	492
2017	Female gender	37	42	8	7	4	80	12	1430
2014	Male gender	33	41	12	8	5	74	14	431
2014	Female gender	29	42	11	11	7	71	18	1185
2011	Male gender	36	37	13	8	5	73	13	803
2011	Female gender	40	37	10	8	5	78	13	2087
2008	Male gender	38	43	10	7	3	80	10	911
2008	Female gender	45	39	8	6	3	84	8	2391

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	28	38	15	11	8	66	19	493
2017	Female gender	25	34	16	14	11	59	26	1427
2014	Male gender	26	33	20	9	11	60	20	431
2014	Female gender	19	36	16	16	14	54	30	1185
2011	Male gender	20	35	20	13	11	56	24	804
2011	Female gender	21	37	17	15	10	58	25	2098

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	28	42	14	11	5	0	0	70	16	492
2017	Female gender	30	40	12	12	6	0	0	71	17	1428

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	44	40	9	4	2	0	84	6	492
2017	Female gender	43	41	8	4	3	0	84	8	1428
2014	Male gender	42	34	11	6	6	0	76	12	430
2014	Female gender	34	38	15	8	5	1	72	13	1185
2011	Male gender	34	44	12	6	3	1	79	9	802
2011	Female gender	36	41	12	6	4	1	78	10	2097
2008	Male gender	43	41	8	4	2	0	85	7	917
2008	Female gender	50	36	7	3	2	1	87	5	2400

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	32	36	13	11	8	0	0	68	19	492
2017	Female gender	28	36	13	12	11	0	0	64	23	1429

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	53	35	8	3	1	87	5	491
2017	Female gender	57	32	7	3	1	89	4	1430
2014	Male gender	64	24	6	4	3	88	6	431
2014	Female gender	59	27	8	4	2	86	6	1185
2011	Male gender	56	34	6	2	1	90	4	798
2011	Female gender	64	27	6	2	1	91	4	2095

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	31	38	12	11	8	0	69	19	490
2017	Female gender	24	36	13	15	11	0	61	26	1429
2014	Male gender	34	35	10	9	13	0	69	22	430
2014	Female gender	16	39	12	16	17	1	55	33	1185
2011	Male gender	26	39	15	12	7	1	66	19	797
2011	Female gender	26	38	13	13	9	1	65	22	2089

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	33	32	14	11	9	1	66	20	491
2017	Female gender	28	35	15	12	10	0	63	22	1429
2014	Male gender	32	33	14	10	11	0	66	21	431
2014	Female gender	23	32	17	14	14	0	55	28	1186

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	36	32	16	10	6	69	16	492
2017	Female gender	29	38	12	12	9	67	21	1429
2014	Male gender	36	33	13	10	8	69	18	431
2014	Female gender	25	32	15	15	12	57	28	1183
2011	Male gender	33	41	12	9	4	74	14	800
2011	Female gender	32	39	12	10	6	72	16	2090

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	43	37	10	6	5	80	10	492
2017	Female gender	41	39	10	6	3	81	9	1429
2014	Male gender	45	32	12	9	3	77	11	429
2014	Female gender	40	38	10	9	5	77	13	1182
2011	Male gender	41	38	10	6	4	80	10	804
2011	Female gender	44	39	7	6	3	83	9	2099
2008	Male gender	45	40	9	4	2	85	6	918
2008	Female gender	50	38	6	4	2	88	6	2407

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	33	34	16	10	6	0	67	17	491
2017	Female gender	26	29	18	14	12	1	55	26	1428
2014	Male gender	29	33	16	8	12	1	63	20	431
2014	Female gender	24	25	24	11	15	1	50	26	1185
2011	Male gender	33	32	19	9	6	1	65	15	802
2011	Female gender	31	27	20	10	11	1	58	21	2090
2008	Male gender	33	34	19	9	5	1	67	14	918
2008	Female gender	28	30	22	11	8	1	58	19	2406

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	14	24	34	16	10	0	2	26	39	489
2017	Female gender	17	28	33	14	6	1	2	20	46	1424
2014	Male gender	16	26	37	14	6	0	1	21	42	431
2014	Female gender	21	32	29	11	4	1	1	15	55	1185
2011	Male gender	17	30	30	15	5	1	3	21	48	798
2011	Female gender	19	30	29	12	7	1	2	20	50	2082
2008	Male gender	10	30	35	15	7	1	2	23	40	913
2008	Female gender	12	29	34	16	7	0	2	23	42	2385

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	10	19	31	21	14	1	3	37	31	488
2017	Female gender	12	22	31	19	11	3	2	31	36	1421
2014	Male gender	20	23	32	13	10	1	2	23	44	428
2014	Female gender	23	27	28	14	5	2	2	20	52	1182
2011	Male gender	17	21	27	16	11	4	3	29	41	799
2011	Female gender	16	22	28	17	11	3	3	29	41	2077
2008	Male gender	9	17	29	24	13	3	4	41	28	910
2008	Female gender	9	18	30	24	13	3	3	39	29	2379

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	14	25	31	16	10	1	4	27	40	489
2017	Female gender	16	23	32	15	9	1	3	25	41	1420
2014	Male gender	29	27	21	10	10	1	1	21	58	427
2014	Female gender	23	22	29	13	7	3	3	21	48	1184
2011	Male gender	20	26	25	13	7	4	5	22	51	798
2011	Female gender	21	23	29	14	8	2	4	23	46	2079
2008	Male gender	16	25	29	15	8	3	4	25	44	909
2008	Female gender	15	24	29	17	8	3	4	27	42	2382

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	10	14	32	25	16	1	2	42	25	486
2017	Female gender	12	20	31	20	12	1	4	34	34	1418
2014	Male gender	16	17	33	20	13	0	1	34	33	430
2014	Female gender	23	18	29	20	6	1	3	27	43	1173
2011	Male gender	14	20	29	20	11	2	4	33	36	797
2011	Female gender	15	19	32	19	10	2	4	30	36	2070
2008	Male gender	9	19	32	25	11	2	3	38	29	906
2008	Female gender	9	17	34	24	11	1	4	37	27	2379

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	19	21	29	14	15	1	2	29	41	489
2017	Female gender	22	25	24	14	10	2	3	25	50	1421
2014	Male gender	27	23	27	12	10	1	1	22	50	431
2014	Female gender	35	25	23	9	5	1	2	15	62	1184
2011	Male gender	23	25	24	15	9	1	3	24	50	798
2011	Female gender	28	25	23	11	8	1	3	20	56	2079
2008	Male gender	13	24	30	19	10	1	3	30	39	911
2008	Female gender	17	24	29	16	9	1	3	27	43	2386

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	9	19	30	21	15	4	2	38	30	490
2017	Female gender	13	21	28	20	11	3	4	33	37	1419
2014	Male gender	14	15	31	22	14	1	2	37	31	431
2014	Female gender	17	19	26	22	9	3	5	34	39	1180
2011	Male gender	10	21	26	24	12	2	5	39	33	797
2011	Female gender	13	19	28	21	12	2	4	35	35	2067
2008	Male gender	8	21	26	24	13	3	5	40	32	908
2008	Female gender	12	23	27	20	12	2	4	34	37	2381

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	17	25	33	13	8	2	2	22	43	486
2017	Female gender	19	26	33	12	6	1	2	19	46	1421
2014	Male gender	19	29	28	13	9	1	1	22	50	430
2014	Female gender	22	26	30	12	5	1	3	18	50	1177

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	74	14	5	2	1	0	4	92	4	492
2017	Female gender	76	11	5	3	2	0	3	90	5	1428
2014	Male gender	67	19	6	4	2	0	2	88	6	431
2014	Female gender	74	13	5	3	3	0	3	89	6	1186
2011	Male gender	66	18	5	5	3	1	3	87	8	802
2011	Female gender	74	13	4	2	2	1	3	90	5	2092
2008	Male gender	68	14	6	3	3	0	5	87	7	918
2008	Female gender	74	12	4	3	3	0	5	90	5	2400

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	31	29	16	7	8	5	4	66	17	492
2017	Female gender	25	29	15	12	12	5	2	58	26	1428
2014	Male gender	34	25	21	6	7	3	5	63	14	429
2014	Female gender	24	29	17	12	11	5	3	57	24	1186

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	44	32	8	8	7	0	1	77	15	492
2017	Female gender	40	29	9	11	10	1	0	70	21	1430
2014	Male gender	45	34	8	7	6	1	1	79	13	431
2014	Female gender	36	30	10	12	10	1	0	67	23	1184

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	32	35	13	11	7	1	0	68	19	492
2017	Female gender	28	34	12	16	8	2	1	63	24	1427
2014	Male gender	30	37	15	12	6	1	0	67	18	431
2014	Female gender	22	41	12	14	7	2	1	66	22	1185
2011	Male gender	28	35	15	11	7	2	1	66	19	804
2011	Female gender	26	37	13	15	7	2	1	64	22	2099
2008	Male gender	29	37	14	13	5	1	1	68	18	917
2008	Female gender	27	39	12	15	6	2	1	67	21	2407

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	28	28	13	14	7	10	0	62	24	492
2017	Female gender	21	28	17	13	9	11	1	56	25	1428
2014	Male gender	27	25	21	8	7	9	2	59	17	431
2014	Female gender	22	28	16	12	10	9	2	57	25	1184
2011	Male gender	29	28	17	10	9	6	1	61	21	802
2011	Female gender	25	28	17	14	9	6	1	57	25	2089
2008	Male gender	31	30	13	11	7	6	1	66	20	917
2008	Female gender	28	28	15	13	8	7	1	60	23	2402

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	11	22	19	18	11	18	2	41	36	492
2017	Female gender	9	17	16	22	17	18	2	32	48	1426
2014	Male gender	16	15	26	15	11	15	1	38	32	431
2014	Female gender	9	21	14	20	19	15	2	37	47	1186

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	49	35	7	6	3	85	8	492
2017	Female gender	42	36	9	9	5	78	14	1425
2014	Male gender	44	40	9	5	1	84	7	431
2014	Female gender	38	36	8	12	5	75	17	1184

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	40	34	10	9	6	1	0	74	16	492
2017	Female gender	37	33	12	10	8	0	0	70	18	1430
2014	Male gender	46	27	12	6	7	2	1	75	13	431
2014	Female gender	40	33	10	10	7	1	0	74	16	1186
2011	Male gender	30	39	15	8	7	0	1	70	15	803
2011	Female gender	35	35	14	10	6	0	0	70	16	2098
2008	Male gender	31	37	14	10	7	0	0	69	17	917
2008	Female gender	35	35	12	10	7	1	0	71	17	2406

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	51	28	10	5	4	2	1	81	9	493
2017	Female gender	45	28	11	8	6	2	1	74	15	1429
2014	Male gender	56	23	10	4	5	1	2	81	9	431
2014	Female gender	47	27	10	7	7	2	1	76	14	1184
2011	Male gender	39	35	12	7	4	2	0	77	11	801
2011	Female gender	41	32	13	8	5	2	0	74	13	2096
2008	Male gender	42	32	12	7	5	2	0	75	12	915
2008	Female gender	41	32	12	8	5	3	1	75	13	2409

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	49	31	9	7	4	0	0	81	10	492
2017	Female gender	40	32	10	11	8	1	0	72	18	1427
2014	Male gender	53	24	10	5	6	0	1	78	12	431
2014	Female gender	42	29	11	10	7	0	0	72	17	1186
2011	Male gender	37	40	10	7	6	0	1	77	13	801
2011	Female gender	37	36	10	9	7	1	0	74	16	2092
2008	Male gender	40	35	11	8	6	1	0	75	13	917
2008	Female gender	40	35	9	10	6	1	0	75	16	2406

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	84	9	3	1	1	3	95	2	493
2017	Female gender	83	8	4	1	2	2	93	3	1428
2014	Male gender	79	10	5	1	1	4	93	2	431
2014	Female gender	82	8	3	2	3	2	92	5	1183
2011	Male gender	75	14	4	2	2	3	92	4	802
2011	Female gender	81	11	3	1	2	2	94	3	2088
2008	Male gender	78	10	3	1	3	5	92	4	916
2008	Female gender	83	7	2	2	2	4	94	4	2405

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	57	23	5	5	4	3	3	85	9	492
2017	Female gender	54	24	6	6	5	3	3	82	12	1425
2014	Male gender	56	20	7	2	8	3	4	82	10	431
2014	Female gender	58	18	6	7	6	2	4	81	13	1186
2011	Male gender	44	27	10	7	4	3	5	77	12	799
2011	Female gender	49	25	7	6	6	2	5	80	12	2090

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	59	23	6	6	3	1	1	84	10	491
2017	Female gender	54	23	8	8	7	0	0	77	14	1427

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	62	20	10	3	3	1	0	84	6	492
2017	Female gender	56	23	10	5	5	1	0	79	11	1428

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	56	24	7	7	5	0	80	12	490
2017	Female gender	50	25	9	8	8	0	75	16	1423
2014	Male gender	55	22	9	5	6	1	79	12	431
2014	Female gender	53	22	10	7	7	0	76	14	1183

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	25	37	14	12	1	5	5	69	14	121
2017	Female gender	24	32	16	11	7	5	6	63	20	219
2014	Male gender	45	25	12	11	5	0	2	72	16	104
2014	Female gender	20	36	16	8	10	2	8	62	20	196

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	34	31	14	8	5	7	0	70	15	493
2017	Female gender	28	32	16	9	7	9	0	66	17	1428
2014	Male gender	25	26	19	12	11	7	0	54	25	431
2014	Female gender	16	26	22	13	15	8	1	46	30	1186
2011	Male gender	18	32	22	11	9	7	1	54	22	801
2011	Female gender	19	30	23	12	9	7	1	53	23	2092

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	28	33	13	15	8	2	0	63	23	493
2017	Female gender	23	32	18	15	9	2	0	57	25	1427
2014	Male gender	19	22	25	15	17	2	0	42	32	430
2014	Female gender	13	23	18	21	22	4	1	37	44	1186
2011	Male gender	17	28	22	16	14	3	0	47	31	797
2011	Female gender	16	29	21	18	14	2	0	46	32	2086
2008	Male gender	23	35	18	12	9	3	0	59	22	913
2008	Female gender	24	35	16	13	8	4	0	62	21	2399

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	18	28	19	20	10	4	1	48	32	493
2017	Female gender	15	27	19	20	13	6	0	45	35	1426
2014	Male gender	15	18	26	18	20	3	0	35	39	431
2014	Female gender	9	19	17	24	25	6	1	30	52	1184
2011	Male gender	10	26	25	17	14	6	1	39	34	803
2011	Female gender	9	27	22	22	13	7	0	39	38	2086
2008	Male gender	12	35	21	16	10	6	0	50	28	914
2008	Female gender	13	34	19	19	9	7	0	50	30	2403

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	23	28	17	15	13	4	0	53	29	493
2017	Female gender	21	29	19	13	13	5	0	53	28	1427
2014	Male gender	19	17	24	14	21	5	0	38	37	431
2014	Female gender	11	22	17	17	26	7	1	36	46	1185
2011	Male gender	14	28	21	16	14	7	0	45	32	802
2011	Female gender	15	29	19	17	14	7	0	47	33	2089
2008	Male gender	18	33	17	14	10	7	0	56	26	914
2008	Female gender	21	34	17	12	8	9	0	60	22	2405

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	20	32	15	19	10	3	0	54	30	492
2017	Female gender	15	29	16	21	15	3	0	46	37	1424
2014	Male gender	15	25	17	23	19	2	0	40	43	428
2014	Female gender	9	20	16	23	28	4	1	30	54	1185
2011	Male gender	13	33	17	21	13	3	0	48	35	802
2011	Female gender	11	30	17	22	16	3	0	43	40	2087
2008	Male gender	16	40	16	17	7	3	0	59	24	916
2008	Female gender	17	38	13	20	9	3	0	57	29	2402

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	30	44	14	8	4	1	0	74	12	493
2017	Female gender	30	41	15	10	4	1	0	71	14	1430
2014	Male gender	19	27	19	21	12	1	0	47	34	431
2014	Female gender	15	33	20	16	12	3	1	50	29	1185
2011	Male gender	19	41	20	12	6	2	1	62	18	802
2011	Female gender	25	42	16	10	5	2	0	68	16	2089

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	46	40	8	3	2	1	0	87	5	493
2017	Female gender	44	39	9	4	1	1	0	85	6	1430
2014	Male gender	47	32	16	3	0	2	0	81	3	431
2014	Female gender	42	39	9	5	2	2	1	83	7	1184
2011	Male gender	33	42	14	5	2	2	1	78	7	803
2011	Female gender	36	40	13	5	2	4	1	79	7	2089

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	36	34	14	7	5	3	1	73	13	493
2017	Female gender	35	35	11	10	6	2	1	72	17	1425
2014	Male gender	37	34	19	4	4	1	0	72	8	430
2014	Female gender	34	36	12	7	6	3	1	74	14	1186
2011	Male gender	32	37	13	9	5	4	1	72	14	802
2011	Female gender	35	36	11	9	5	4	1	74	14	2086
2008	Male gender	31	40	12	9	4	3	1	74	13	914
2008	Female gender	35	34	11	9	4	5	1	74	14	2404

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	20	32	25	12	6	2	1	55	19	490
2017	Female gender	21	28	22	14	10	4	1	51	26	1428
2014	Male gender	23	24	22	15	8	6	0	51	25	430
2014	Female gender	19	29	21	14	9	6	1	52	25	1186
2011	Male gender	14	37	23	14	6	6	1	55	21	797
2011	Female gender	16	33	23	12	8	7	1	53	22	2088

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	23	25	14	15	11	9	3	54	30	492
2017	Female gender	17	22	18	18	14	9	2	44	35	1429
2014	Male gender	21	24	15	18	10	9	2	51	32	431
2014	Female gender	14	24	17	17	15	8	5	43	37	1183
2011	Male gender	17	28	20	14	11	7	2	50	29	801
2011	Female gender	16	23	20	17	12	9	2	44	33	2092

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	68	17	7	3	1	1	4	88	4	493
2017	Female gender	70	14	7	3	2	0	4	88	5	1429
2014	Male gender	54	24	9	4	2	3	4	85	6	431
2014	Female gender	65	16	7	3	2	1	6	87	5	1186

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	72	17	5	2	1	2	2	92	2	493
2017	Female gender	71	15	6	2	2	2	2	90	4	1428
2014	Male gender	58	28	8	2	1	2	3	89	3	431
2014	Female gender	71	14	6	3	1	2	3	89	5	1184
2011	Male gender	61	22	7	3	2	1	3	87	5	800
2011	Female gender	69	18	5	3	1	1	3	91	4	2091
2008	Male gender	66	18	6	3	2	2	2	89	5	919
2008	Female gender	72	16	4	2	2	1	2	91	4	2401

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	19	33	17	16	11	3	0	54	29	493
2017	Female gender	20	28	16	18	13	4	1	50	33	1429
2014	Male gender	17	22	21	15	18	5	1	42	35	431
2014	Female gender	12	24	19	22	18	4	2	38	42	1184
2011	Male gender	17	31	20	15	15	2	1	49	31	803
2011	Female gender	19	31	18	16	13	3	1	52	30	2091
2008	Male gender	19	39	15	15	10	2	0	59	26	919
2008	Female gender	22	36	17	15	8	2	1	59	23	2403

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	18	26	14	17	19	4	3	47	38	492
2017	Female gender	17	25	15	17	20	3	2	44	39	1426
2014	Male gender	14	20	21	16	22	6	2	37	41	431
2014	Female gender	10	20	17	20	25	4	5	33	49	1185
2011	Male gender	10	23	20	17	23	2	6	36	43	803
2011	Female gender	12	23	16	18	23	3	5	38	44	2097
2008	Male gender	16	29	16	18	15	2	4	47	35	917
2008	Female gender	17	30	15	18	15	2	4	49	35	2404

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	22	34	18	14	9	2	0	58	24	493
2017	Female gender	17	33	21	15	9	5	0	53	25	1429

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	33	42	14	3	3	3	1	79	7	491
2017	Female gender	39	32	16	5	4	4	0	74	9	1425
2014	Male gender	35	33	20	3	2	5	0	73	6	431
2014	Female gender	36	34	17	4	2	5	1	75	7	1183

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	39	42	10	6	2	2	82	8	493
2017	Female gender	38	37	13	7	3	2	76	11	1428
2014	Male gender	37	41	11	4	4	2	80	9	431
2014	Female gender	36	37	14	8	3	2	75	11	1186
2011	Male gender	27	42	20	6	4	2	70	10	801
2011	Female gender	28	40	17	7	4	3	70	12	2086

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	48	33	9	7	3	0	82	10	492
2017	Female gender	44	36	9	8	3	0	80	11	1427
2014	Male gender	37	42	10	5	5	0	80	11	431
2014	Female gender	37	37	11	9	6	0	74	15	1183
2011	Male gender	34	41	15	6	5	0	74	11	793
2011	Female gender	35	40	13	8	5	1	75	12	2084
2008	Male gender	36	43	10	8	3	0	79	10	918
2008	Female gender	38	41	11	6	3	1	80	9	2400

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	35	32	17	9	7	0	67	16	493
2017	Female gender	32	32	17	11	9	0	63	20	1427
2014	Male gender	23	28	23	14	11	0	51	26	431
2014	Female gender	21	31	17	15	16	0	52	31	1186
2011	Male gender	24	35	20	13	7	1	60	20	802
2011	Female gender	28	33	18	12	8	1	62	20	2087

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	34	36	14	11	6	0	69	16	493
2017	Female gender	31	34	16	12	6	0	65	18	1430
2014	Male gender	23	26	25	14	12	0	49	26	431
2014	Female gender	21	33	16	16	14	0	54	30	1186
2011	Male gender	23	38	18	13	7	1	61	20	799
2011	Female gender	26	37	16	13	7	0	64	20	2086
2008	Male gender	35	38	14	9	4	0	74	13	918
2008	Female gender	37	41	10	8	3	1	79	11	2405

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	32	23	17	12	12	4	1	57	25	491
2017	Female gender	31	24	18	14	9	4	0	57	24	1430
2014	Male gender	26	25	20	12	12	4	1	54	25	431
2014	Female gender	25	22	19	15	12	6	2	50	29	1186
2011	Male gender	28	26	16	14	11	5	1	57	26	797
2011	Female gender	31	25	15	13	10	5	1	59	25	2089
2008	Male gender	32	30	16	10	7	4	1	66	17	915
2008	Female gender	35	28	15	10	6	5	0	66	17	2406

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Male gender	27	38	34	493
2017	Female gender	24	39	38	1431
2014	Male gender	28	41	30	430
2014	Female gender	24	37	39	1186
2011	Male gender	25	46	29	802
2011	Female gender	21	48	31	2092

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Male gender	23	21	31	6	14	6	136
2017	Female gender	17	29	23	7	20	4	327
2014	Male gender	18	29	25	10	9999	17	127
2014	Female gender	24	19	21	17	9999	18	264
2011	Male gender	30	17	34	10	9999	9	199
2011	Female gender	28	21	33	7	9999	10	438

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Male gender	13	87	493
2017	Female gender	19	81	1427
2014	Male gender	10	90	428
2014	Female gender	21	79	1185

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Male gender	60	67
2017	Female gender	60	280
2014	Male gender	31	45
2014	Female gender	60	250

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Male gender	63	67
2017	Female gender	55	280
2014	Male gender	79	45
2014	Female gender	53	250

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Female gender	8	280
2014	Female gender	5	250

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	Male gender	0	67
2017	Female gender	3	280

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Male gender	7	67
2017	Female gender	3	280

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Male gender	24	67
2017	Female gender	12	280
2014	Female gender	11	250

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Female gender	2	280
2014	Female gender	6	250

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Male gender	50	67
2017	Female gender	40	280
2014	Male gender	23	45
2014	Female gender	41	249

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Male gender	47	67
2017	Female gender	38	280
2014	Male gender	60	45
2014	Female gender	38	249

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Male gender	46	67
2017	Female gender	43	280
2014	Male gender	51	45
2014	Female gender	49	249

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Male gender	50	67
2017	Female gender	37	280
2014	Male gender	30	45
2014	Female gender	39	249

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Male gender	26	67
2017	Female gender	32	280
2014	Male gender	32	45
2014	Female gender	34	249

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Male gender	52	67
2017	Female gender	56	280
2014	Male gender	56	45
2014	Female gender	61	249

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Male gender	38	67
2017	Female gender	38	280
2014	Male gender	35	45
2014	Female gender	28	249

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	Male gender	0	67

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Male gender	7	67
2017	Female gender	9	280
2014	Female gender	5	249

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Male gender	10	67
2017	Female gender	9	280
2014	Female gender	9	249

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Male gender	53	67
2017	Female gender	46	280
2014	Male gender	51	45
2014	Female gender	36	249

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Male gender	29	67
2017	Female gender	29	280
2014	Male gender	15	45
2014	Female gender	33	249

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Female gender	14	280
2014	Female gender	13	249

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Male gender	41	67
2017	Female gender	54	279
2014	Male gender	43	45
2014	Female gender	57	250

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Male gender	36	67
2017	Female gender	29	279
2014	Male gender	29	45
2014	Female gender	24	250

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Male gender	13	67
2017	Female gender	9	279
2014	Female gender	12	250

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Male gender	26	67
2017	Female gender	26	279
2014	Male gender	15	45
2014	Female gender	28	250

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Female gender	10	279
2014	Female gender	8	250

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Male gender	11	67
2017	Female gender	8	279
2014	Female gender	7	250

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Male gender	19	67
2017	Female gender	10	279
2014	Male gender	30	45
2014	Female gender	11	250

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Male gender	10	67
2017	Female gender	7	279
2014	Female gender	11	250

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Male gender	32	67
2017	Female gender	27	279
2014	Male gender	25	45
2014	Female gender	27	250

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Male gender	10	59
2017	Female gender	6	258
2014	Male gender	10	41
2014	Female gender	11	231

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Male gender	19	59
2017	Female gender	15	258
2014	Male gender	8	41
2014	Female gender	15	231

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Female gender	11	258
2014	Male gender	9	41
2014	Female gender	10	231

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Female gender	7	258
2014	Male gender	8	41
2014	Female gender	6	231

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Male gender	8	59
2017	Female gender	7	258
2014	Female gender	10	231

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Female gender	9	258
2014	Male gender	20	41
2014	Female gender	12	231

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Male gender	11	59
2017	Female gender	14	258
2014	Female gender	7	231

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Male gender	13	59
2017	Female gender	10	258
2014	Female gender	6	231

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Female gender	13	258
2014	Female gender	13	231

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Male gender	27	59
2017	Female gender	24	258
2014	Male gender	34	41
2014	Female gender	17	231

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Female gender	8	258
2014	Female gender	6	231

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Male gender	42	59
2017	Female gender	47	258
2014	Male gender	25	41
2014	Female gender	42	231

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Male gender	69	59
2017	Female gender	58	258
2014	Male gender	65	41
2014	Female gender	57	231

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Male gender	0	59

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Male gender	10	59
2017	Female gender	16	258
2014	Female gender	14	231

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Male gender	91	9	66
2017	Female gender	92	8	279

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	15	18	19	6	6	27	9	52	18	492
2017	Female gender	14	14	21	8	9	26	8	42	25	1430
2014	Male gender	18	15	27	3	7	26	4	47	14	431
2014	Female gender	10	17	22	9	8	28	6	41	25	1184

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	32	29	19	6	4	8	2	68	12	492
2017	Female gender	25	27	20	7	7	13	1	61	16	1428
2014	Male gender	28	24	24	6	5	11	1	60	13	429
2014	Female gender	19	29	19	10	7	15	2	57	20	1184
2011	Male gender	31	37	17	7	3	5	0	72	11	794
2011	Female gender	30	36	17	8	4	6	0	70	12	2082

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	27	46	10	6	4	2	6	79	10	493
2017	Female gender	29	48	7	7	3	2	5	82	10	1430
2014	Male gender	23	44	17	2	2	5	7	76	4	431
2014	Female gender	30	51	7	2	1	1	7	88	4	1185
2011	Male gender	25	50	11	5	2	1	5	80	8	798
2011	Female gender	28	51	9	6	1	1	3	83	8	2089
2008	Male gender	26	45	13	6	3	2	5	76	10	917
2008	Female gender	27	48	10	8	2	2	4	79	11	2405

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	11	24	24	9	6	20	6	48	20	492
2017	Female gender	14	26	19	10	5	20	6	54	20	1421
2014	Male gender	12	20	29	6	6	14	12	44	17	431
2014	Female gender	12	29	21	10	5	15	8	53	20	1186
2011	Male gender	12	31	25	9	5	13	5	53	17	794
2011	Female gender	15	32	21	10	4	15	4	57	17	2088

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	43	31	8	3	1	9	5	86	5	493
2017	Female gender	42	28	11	4	2	9	5	81	6	1428
2014	Male gender	36	31	10	2	3	11	6	81	7	431
2014	Female gender	38	31	11	3	2	9	7	82	6	1185
2011	Male gender	34	36	14	4	2	5	5	78	6	796
2011	Female gender	39	34	11	4	2	7	3	82	6	2092
2008	Male gender	34	37	12	3	1	8	4	81	5	916
2008	Female gender	39	37	10	3	1	7	3	84	5	2399

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	31	32	14	5	2	12	5	75	8	492
2017	Female gender	32	30	15	4	2	12	5	74	8	1429
2014	Male gender	25	24	21	4	6	14	6	61	12	431
2014	Female gender	25	30	16	7	4	10	7	67	14	1184
2011	Male gender	27	34	18	5	3	8	5	70	9	796
2011	Female gender	30	35	14	5	2	10	3	75	8	2083
2008	Male gender	32	35	13	8	2	5	4	75	11	914
2008	Female gender	35	36	13	5	2	6	3	78	8	2405

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Male gender	7	93	492
2017	Female gender	7	93	1424
2014	Male gender	6	94	430
2014	Female gender	7	93	1183

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Male gender	22	35
2017	Female gender	36	94
2014	Male gender	22	22
2014	Female gender	46	79

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Male gender	75	35
2017	Female gender	86	94
2014	Male gender	71	22
2014	Female gender	81	79

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Male gender	35
2017	Female gender	94
2014	Male gender	22
2014	Female gender	79

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Female gender	6	94

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Male gender	19	35
2017	Female gender	5	94

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Male gender	16	35
2017	Female gender	13	94
2014	Female gender	6	79

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Male gender	16	35
2017	Female gender	8	94
2014	Female gender	6	79

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	Female gender	6	94

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	Male gender	14	35

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Male gender	29	35
2017	Female gender	26	94
2014	Male gender	20	22
2014	Female gender	25	79

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Male gender	35	35
2017	Female gender	27	94
2014	Male gender	46	22
2014	Female gender	13	79

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	Female gender	9	94
2014	Male gender	0	22
2014	Female gender	6	79

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Female gender	17	94
2014	Female gender	24	79

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	Male gender	0	35

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	Male gender	31	35
2017	Female gender	33	94
2014	Male gender	13	22
2014	Female gender	34	79

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	Male gender	35
2017	Female gender	94
2014	Male gender	22
2014	Female gender	79

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Female gender	15	94
2014	Female gender	32	79

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Male gender	24	35
2017	Female gender	29	95
2014	Female gender	21	79

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Male gender	22	35
2017	Female gender	15	95
2014	Female gender	13	79

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Male gender	19	35
2017	Female gender	5	95

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Male gender	20	35
2017	Female gender	28	95
2014	Male gender	40	22
2014	Female gender	25	79

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Male gender	17	35
2017	Female gender	7	95
2014	Female gender	4	79

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Female gender	5	95
2014	Female gender	6	79

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	Male gender	17	35
2017	Female gender	7	95

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Male gender	47	35
2017	Female gender	48	95
2014	Male gender	45	22
2014	Female gender	60	79

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Male gender	0	29
2014	Male gender	0	20

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Female gender	12	87
2014	Male gender	0	20
2014	Female gender	10	74

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Male gender	0	29
2014	Male gender	0	20

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Male gender	0	29
2014	Male gender	0	20

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Male gender	0	29
2017	Female gender	8	87
2014	Female gender	8	74

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Female gender	13	87
2014	Male gender	0	20
2014	Female gender	11	74

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Male gender	23	29
2017	Female gender	7	87
2014	Female gender	9	74

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Female gender	11	87
2014	Female gender	16	74

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Male gender	33	29
2017	Female gender	27	87
2014	Female gender	28	74

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Female gender	13	87

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Male gender	56	29
2017	Female gender	57	87
2014	Male gender	55	20
2014	Female gender	50	74

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Male gender	57	29
2017	Female gender	64	87
2014	Male gender	53	20
2014	Female gender	60	74

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Male gender	27	29
2017	Female gender	10	87
2014	Female gender	13	74

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Male gender	78	22	35
2017	Female gender	91	9	95

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	18	17	22	2	2	31	7	57	8	493
2017	Female gender	16	15	23	3	3	33	7	51	11	1430
2014	Male gender	16	16	26	2	4	33	4	50	8	431
2014	Female gender	14	15	25	3	3	33	7	49	9	1185

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	35	31	16	4	2	10	1	75	7	493
2017	Female gender	29	29	18	4	3	16	2	70	8	1429
2014	Male gender	30	24	22	3	3	16	1	65	7	431
2014	Female gender	23	28	25	3	3	16	2	62	7	1180
2011	Male gender	33	39	14	5	1	6	1	78	7	797
2011	Female gender	36	38	13	4	1	7	0	80	6	2087

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	20	24	18	17	19	0	1	45	36	490
2017	Female gender	17	21	20	17	23	0	1	38	41	1428

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	17	28	24	17	13	0	0	46	30	490
2017	Female gender	15	22	26	16	20	0	1	37	37	1426

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	24	30	22	12	10	0	2	55	22	490
2017	Female gender	22	25	23	14	12	0	3	49	27	1421

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	17	26	20	19	17	0	1	43	37	492
2017	Female gender	14	22	22	18	22	1	1	37	41	1426

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	53	24	10	3	3	0	8	83	6	492
2017	Female gender	47	22	11	5	3	1	12	78	9	1422

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	36	29	20	10	6	0	0	65	16	487
2017	Female gender	26	30	22	12	10	0	0	56	22	1425

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	27	34	23	9	5	0	2	62	15	489
2017	Female gender	25	33	22	11	7	0	1	59	19	1426

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	22	29	25	13	10	1	1	51	23	489
2017	Female gender	18	29	25	15	11	1	1	48	27	1422

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	26	31	21	13	7	1	1	58	20	489
2017	Female gender	23	31	23	12	9	0	1	55	21	1423

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	23	32	23	13	8	0	2	55	21	487
2017	Female gender	22	28	22	15	12	0	1	50	27	1420

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	63	18	11	4	4	0	1	82	7	492
2017	Female gender	48	24	14	7	5	0	1	73	12	1429

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	77	10	6	2	3	1	2	89	5	493
2017	Female gender	70	14	6	3	3	0	3	87	7	1427

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	62	26	7	2	2	0	1	88	4	492
2017	Female gender	52	30	10	3	3	0	2	84	6	1427

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	65	17	8	5	3	0	1	84	8	488
2017	Female gender	61	20	8	5	5	0	2	82	10	1421

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	57	13	4	2	0	0	24	92	3	491
2017	Female gender	52	9	4	2	1	0	32	90	4	1427

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	65	19	8	3	2	0	3	87	5	488
2017	Female gender	60	19	8	3	2	1	7	85	6	1422

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	61	18	10	4	5	1	2	81	9	492
2017	Female gender	63	17	6	4	5	1	4	83	10	1431

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	56	26	12	4	1	0	2	83	5	492
2017	Female gender	50	31	11	4	2	0	2	83	6	1428

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	15	30	35	14	7	0	0	45	21	493
2017	Female gender	11	28	38	14	9	0	0	39	23	1426

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	9	23	35	20	13	0	0	33	31	492
2017	Female gender	13	26	38	17	6	0	0	23	39	1421

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	43	40	9	5	2	1	0	84	7	493
2017	Female gender	44	38	9	6	3	0	0	82	9	1428

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	22	41	13	13	9	2	0	64	23	493
2017	Female gender	19	39	13	15	12	1	0	59	27	1426

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Male gender	19	81	492
2017	Female gender	26	74	1427
2014	Male gender	14	86	431
2014	Female gender	21	79	1184

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Male gender	78	22	93
2017	Female gender	80	20	378
2014	Male gender	79	21	63
2014	Female gender	79	21	253

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	39	40	4	14	3	1	79	17	72
2017	Female gender	42	37	5	12	3	1	80	15	303
2014	Male gender	49	21	10	14	5	0	71	19	48
2014	Female gender	50	32	5	9	4	0	82	13	207

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	24	21	21	13	17	3	1	25	75	493
2017	Female gender	24	23	20	13	17	2	0	25	75	1428

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Male gender	25	355
2017	Female gender	26	1048

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Male gender	40	355
2017	Female gender	38	1048

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Male gender	15	355
2017	Female gender	21	1048

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Male gender	46	355
2017	Female gender	45	1048

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Male gender	5	355
2017	Female gender	5	1048

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Male gender	40	355
2017	Female gender	41	1048

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Male gender	5	43	21	10	6	15	355
2017	Female gender	4	43	22	12	5	14	1037

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	10	24	12	20	26	2	6	36	50	358
2017	Female gender	11	22	12	17	30	2	7	35	51	1052

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	4	10	10	21	48	2	6	15	75	358
2017	Female gender	3	8	10	17	54	2	6	12	77	1051

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Veterans Affairs Canada by Question 114. What is your gender?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me