2017 Public Service Employee Survey Results for Veterans Affairs Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - WP

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 24 50 6 14 5 0 0 75 19 683
2017 WP-01 27 46 3 24 0 0 0 73 24 37
2017 WP-02 25 49 6 13 7 0 0 74 20 248
2017 WP-03 20 59 15 6 0 0 0 79 6 34
2017 WP-04 26 46 7 16 4 0 0 73 20 269
2017 WP-05 15 69 2 8 5 0 0 85 14 59
2017 WP-06 23 46 15 15 0 0 0 69 15 13
2014 WP 22 43 7 19 10 0 0 64 29 381
2014 WP-01 10 73 0 16 0 0 0 84 16 11
2014 WP-02 23 43 5 17 12 0 0 66 29 158
2014 WP-04 20 39 10 22 10 0 0 59 32 145
2014 WP-05 23 48 8 15 8 0 0 70 23 40
2011 WP 15 49 6 22 9 0 0 64 31 500
2011 WP-02 14 48 5 23 10 0 0 63 33 203
2011 WP-04 16 48 6 22 8 0 0 64 30 197
2011 WP-05 13 52 9 18 7 0 0 66 25 67
2008 WP 25 51 5 14 5 0 0 76 19 554
2008 WP-02 28 48 6 13 6 0 0 76 18 215
2008 WP-03 10 10 10 60 10 0 0 20 70 10
2008 WP-04 22 51 6 15 6 0 0 73 21 206
2008 WP-05 25 57 4 14 0 0 0 82 14 72
2008 WP-06 29 58 0 13 0 0 0 87 13 31

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 72 20 3 4 1 0 1 92 5 679
2017 WP-01 70 22 0 8 0 0 0 92 8 36
2017 WP-02 75 18 4 2 0 0 0 94 2 247
2017 WP-03 79 12 0 6 0 3 0 94 6 34
2017 WP-04 69 22 3 4 0 0 2 92 5 267
2017 WP-05 64 24 2 7 3 0 0 88 10 59
2017 WP-06 85 8 0 8 0 0 0 92 8 13
2014 WP 67 24 4 4 1 0 1 92 4 381
2014 WP-01 58 26 0 16 0 0 0 84 16 11
2014 WP-02 72 23 2 2 1 0 1 96 3 158
2014 WP-04 61 26 6 6 1 0 1 88 7 145
2014 WP-05 70 20 8 3 0 0 0 90 3 40
2011 WP 70 20 4 4 2 0 1 90 6 499
2011 WP-02 76 15 3 2 1 0 1 93 4 202
2011 WP-04 65 21 5 5 3 0 1 87 8 197
2011 WP-05 63 30 1 4 0 0 1 94 5 67
2008 WP 78 16 2 2 2 0 1 95 3 554
2008 WP-02 78 14 4 1 2 0 0 93 3 215
2008 WP-03 70 20 0 10 0 0 0 90 10 10
2008 WP-04 80 15 1 2 1 0 0 96 3 206
2008 WP-05 76 19 1 1 0 0 1 97 1 72
2008 WP-06 81 13 0 0 6 0 0 94 6 31

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 68 16 4 6 3 0 2 86 9 683
2017 WP-01 73 13 5 8 0 0 0 87 8 37
2017 WP-02 74 15 3 4 2 0 1 90 7 248
2017 WP-03 64 24 3 6 3 0 0 88 9 34
2017 WP-04 66 16 5 6 4 0 3 85 10 269
2017 WP-05 58 22 7 8 5 0 0 80 14 59
2017 WP-06 69 23 0 8 0 0 0 92 8 13
2014 WP 65 18 6 5 3 0 2 85 9 379
2014 WP-01 55 18 10 16 0 0 0 73 16 11
2014 WP-02 70 17 5 4 3 0 2 88 6 157
2014 WP-04 63 22 6 5 3 0 2 86 9 144
2014 WP-05 53 18 8 13 8 0 3 72 21 40
2011 WP 71 13 4 6 4 0 2 86 10 499
2011 WP-02 76 10 3 6 2 0 1 87 9 203
2011 WP-04 70 11 4 7 5 0 2 83 13 196
2011 WP-05 60 28 4 1 4 0 1 89 6 67
2008 WP 74 11 3 7 4 0 1 86 11 553
2008 WP-02 75 11 4 7 3 0 0 86 10 214
2008 WP-03 70 0 10 10 10 0 0 70 20 10
2008 WP-04 76 9 3 6 5 0 1 86 11 206
2008 WP-05 69 17 1 8 3 0 1 87 11 72
2008 WP-06 74 16 0 6 3 0 0 90 10 31

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 32 32 7 17 12 0 0 64 29 682
2017 WP-01 33 38 5 22 3 0 0 70 24 37
2017 WP-02 40 33 6 13 8 0 0 73 22 247
2017 WP-03 32 36 3 17 12 0 0 68 29 34
2017 WP-04 25 29 9 20 17 0 0 54 37 269
2017 WP-05 27 39 8 17 8 0 0 66 25 59
2017 WP-06 54 15 8 15 8 0 0 69 23 13
2014 WP 33 29 8 15 14 0 0 62 29 379
2014 WP-01 29 63 0 0 8 0 0 92 8 11
2014 WP-02 35 34 9 13 9 0 0 70 22 156
2014 WP-04 28 25 10 22 16 0 0 52 38 145
2014 WP-05 38 18 8 15 23 0 0 55 38 40
2011 WP 34 35 6 16 9 0 0 68 26 501
2011 WP-02 33 36 5 19 7 0 0 69 25 204
2011 WP-04 28 31 8 18 14 0 0 60 32 197
2011 WP-05 34 45 6 10 4 0 0 79 15 67

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 13 43 10 23 11 0 0 56 34 681
2017 WP-01 19 35 13 27 5 0 0 54 32 37
2017 WP-02 16 40 10 23 11 0 0 56 34 247
2017 WP-03 9 35 15 32 9 0 0 44 41 34
2017 WP-04 12 46 8 20 13 0 0 58 34 268
2017 WP-05 7 46 12 29 7 0 0 53 35 59
2017 WP-06 8 62 8 15 8 0 0 69 23 13
2014 WP 8 37 13 24 18 0 0 45 42 381
2014 WP-01 10 73 0 0 16 0 0 84 16 11
2014 WP-02 8 32 13 25 22 0 0 40 47 158
2014 WP-04 8 40 13 22 17 0 0 48 39 145
2014 WP-05 5 30 15 38 13 0 0 35 50 40
2011 WP 10 38 12 26 14 0 0 48 40 502
2011 WP-02 6 38 11 30 14 0 0 45 45 205
2011 WP-04 10 38 11 23 18 0 0 48 41 197
2011 WP-05 16 36 18 22 7 0 0 52 30 67
2008 WP 11 46 15 18 10 0 0 57 28 553
2008 WP-02 13 47 13 18 7 0 0 61 26 215
2008 WP-03 0 20 10 30 40 0 0 20 70 10
2008 WP-04 8 47 15 16 14 0 0 56 30 205
2008 WP-05 14 39 17 24 7 0 0 53 31 72
2008 WP-06 16 52 13 16 3 0 0 68 19 31

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 41 42 7 8 2 0 0 83 10 682
2017 WP-01 19 35 11 27 8 0 0 54 35 37
2017 WP-02 39 43 9 7 2 0 0 82 9 247
2017 WP-03 29 56 6 9 0 0 0 85 9 34
2017 WP-04 47 40 6 6 2 0 0 86 8 269
2017 WP-05 42 46 8 3 0 0 0 88 3 59
2017 WP-06 62 38 0 0 0 0 0 100 0 13
2014 WP 44 38 7 7 3 0 0 82 10 381
2014 WP-01 36 27 29 0 8 0 0 63 8 11
2014 WP-02 42 39 7 9 3 0 0 81 12 158
2014 WP-04 50 37 6 6 3 0 0 86 8 145
2014 WP-05 35 48 5 10 3 0 0 83 13 40
2011 WP 41 40 8 7 3 0 0 82 10 499
2011 WP-02 37 44 10 6 2 0 0 82 8 203
2011 WP-04 43 37 7 10 4 0 0 80 13 197
2011 WP-05 41 44 8 5 3 0 0 85 8 66
2008 WP 44 40 6 8 2 0 0 84 10 554
2008 WP-02 42 38 8 10 3 0 0 80 13 215
2008 WP-03 20 50 10 10 10 0 0 70 20 10
2008 WP-04 46 42 4 7 1 0 0 87 8 206
2008 WP-05 42 50 4 4 0 0 0 92 4 72
2008 WP-06 61 19 6 10 3 0 0 81 13 31

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 50 37 5 6 2 0 0 87 8 683
2017 WP-01 33 27 13 19 8 0 0 60 27 37
2017 WP-02 47 39 5 7 2 0 0 87 8 248
2017 WP-03 38 59 3 0 0 0 0 97 0 34
2017 WP-04 56 32 3 6 2 0 0 88 8 269
2017 WP-05 56 36 8 0 0 0 0 92 0 59
2017 WP-06 54 46 0 0 0 0 0 100 0 13
2014 WP 53 36 4 4 3 0 0 89 7 380
2014 WP-01 45 27 21 8 0 0 0 71 8 11
2014 WP-02 48 39 3 6 4 0 0 87 10 158
2014 WP-04 58 33 3 3 3 0 0 91 6 144
2014 WP-05 53 43 3 3 0 0 0 95 3 40
2011 WP 49 38 4 6 3 0 0 87 9 502
2011 WP-02 46 41 3 7 3 0 0 87 10 205
2011 WP-04 49 37 4 7 4 1 0 86 10 197
2011 WP-05 49 39 6 4 1 0 0 88 6 67
2008 WP 47 42 4 5 2 0 0 89 8 555
2008 WP-02 43 42 4 7 3 0 0 86 11 216
2008 WP-03 30 40 0 20 10 0 0 70 30 10
2008 WP-04 51 39 3 4 2 0 0 91 6 206
2008 WP-05 44 49 4 3 0 0 0 93 3 72
2008 WP-06 61 32 3 3 0 0 0 94 3 31

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 34 37 8 15 6 0 0 71 21 682
2017 WP-01 41 30 11 16 3 0 0 70 19 37
2017 WP-02 38 36 8 12 6 0 0 73 19 247
2017 WP-03 35 36 9 15 6 0 0 71 21 34
2017 WP-04 29 38 7 17 8 0 0 67 25 269
2017 WP-05 34 44 8 12 2 0 0 78 14 59
2017 WP-06 62 23 8 8 0 0 0 85 8 13
2014 WP 32 37 9 14 7 0 0 69 22 381
2014 WP-01 55 8 29 8 0 0 0 63 8 11
2014 WP-02 32 38 6 19 6 0 0 69 25 158
2014 WP-04 26 38 12 13 10 0 1 65 24 145
2014 WP-05 38 45 10 5 3 0 0 83 8 40

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 32 38 7 10 13 0 0 70 23 682
2017 WP-01 43 38 11 3 5 0 0 81 8 37
2017 WP-02 35 39 8 9 9 0 0 74 18 248
2017 WP-03 47 41 3 9 0 0 0 88 9 34
2017 WP-04 26 35 6 13 21 0 0 61 33 268
2017 WP-05 39 42 7 5 5 2 0 83 10 59
2017 WP-06 15 54 8 8 15 0 0 69 23 13
2014 WP 23 35 12 16 13 0 0 58 30 381
2014 WP-01 39 16 37 8 0 0 0 55 8 11
2014 WP-02 27 34 9 18 12 0 0 60 30 158
2014 WP-04 17 32 14 19 19 0 0 48 37 145
2014 WP-05 30 55 8 8 0 0 0 85 8 40
2011 WP 23 42 9 14 11 1 0 66 25 500
2011 WP-02 24 41 10 15 10 0 0 65 25 205
2011 WP-04 21 42 8 13 15 1 1 63 28 197
2011 WP-05 29 46 9 11 5 0 0 75 15 65

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 27 21 12 13 21 1 4 51 36 683
2017 WP-01 57 16 16 3 5 0 3 75 8 37
2017 WP-02 28 21 13 11 20 2 6 52 34 248
2017 WP-03 38 29 12 6 6 0 9 74 13 34
2017 WP-04 22 19 12 16 29 1 2 42 46 269
2017 WP-05 27 32 10 19 8 0 3 62 28 59
2017 WP-06 31 31 0 15 15 8 0 67 33 13
2014 WP 26 22 9 13 25 2 4 50 40 381
2014 WP-01 21 53 10 8 8 0 0 74 16 11
2014 WP-02 26 18 9 12 26 2 6 48 41 158
2014 WP-04 23 22 9 14 29 2 1 46 45 145
2014 WP-05 43 25 10 10 13 0 0 68 23 40
2011 WP 19 23 9 16 28 1 5 44 47 498
2011 WP-02 19 19 7 16 32 0 7 41 51 203
2011 WP-04 16 23 11 19 26 2 3 41 48 196
2011 WP-05 27 37 6 7 21 0 1 65 29 67
2008 WP 23 23 9 20 21 1 3 48 43 554
2008 WP-02 26 20 8 24 19 0 3 47 44 215
2008 WP-03 10 20 0 10 30 10 20 43 57 10
2008 WP-04 22 21 10 17 27 1 2 44 46 206
2008 WP-05 25 35 8 17 10 4 1 63 28 72
2008 WP-06 19 29 6 19 16 0 10 54 39 31

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 37 45 7 8 3 0 0 82 11 683
2017 WP-01 22 32 27 16 3 0 0 54 19 37
2017 WP-02 47 40 5 6 2 0 0 87 8 248
2017 WP-03 27 59 6 9 0 0 0 85 9 34
2017 WP-04 33 46 7 10 4 0 0 78 14 269
2017 WP-05 32 58 5 3 2 0 0 90 5 59
2017 WP-06 38 62 0 0 0 0 0 100 0 13
2014 WP 32 41 10 12 4 0 0 73 17 381
2014 WP-01 0 71 21 0 8 0 0 71 8 11
2014 WP-02 38 37 9 14 3 0 0 75 16 158
2014 WP-04 30 41 11 11 6 0 0 72 17 145
2014 WP-05 18 48 15 15 5 0 0 65 20 40
2011 WP 34 42 9 12 4 0 0 76 16 502
2011 WP-02 36 43 8 10 3 0 0 79 13 205
2011 WP-04 29 43 8 15 5 1 0 72 20 197
2011 WP-05 39 34 16 7 3 0 0 73 10 67
2008 WP 45 40 6 6 2 0 0 85 9 544
2008 WP-02 44 40 6 8 2 0 0 84 9 211
2008 WP-03 40 30 10 20 0 0 0 70 20 10
2008 WP-04 47 37 6 6 3 0 0 84 9 203
2008 WP-05 33 54 6 7 0 0 0 87 7 70
2008 WP-06 67 27 0 0 7 0 0 93 7 30

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 19 34 17 16 13 0 0 53 30 683
2017 WP-01 19 38 22 11 11 0 0 57 22 37
2017 WP-02 22 35 16 16 11 0 0 57 27 248
2017 WP-03 21 44 12 17 6 0 0 65 23 34
2017 WP-04 13 31 19 19 18 0 0 45 37 269
2017 WP-05 24 37 22 8 7 2 0 62 16 59
2017 WP-06 46 38 8 8 0 0 0 85 8 13
2014 WP 14 35 16 19 16 0 0 49 35 381
2014 WP-01 10 18 29 34 8 0 0 29 42 11
2014 WP-02 12 33 17 24 14 0 0 45 38 158
2014 WP-04 13 36 17 16 19 0 0 49 34 145
2014 WP-05 18 45 15 10 13 0 0 63 23 40
2011 WP 11 33 14 22 20 0 0 44 42 501
2011 WP-02 10 34 12 23 22 0 0 44 44 204
2011 WP-04 10 26 17 24 22 1 0 37 46 197
2011 WP-05 21 43 12 16 7 0 0 64 24 67

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 26 46 12 12 5 0 0 71 17 682
2017 WP-01 38 46 11 3 3 0 0 84 5 37
2017 WP-02 32 41 14 9 4 0 0 73 13 248
2017 WP-03 17 56 9 15 3 0 0 74 17 34
2017 WP-04 20 47 9 18 6 0 0 67 24 268
2017 WP-05 24 54 14 5 3 0 0 78 8 59
2017 WP-06 15 69 8 8 0 0 0 85 8 13

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 38 44 10 5 3 0 0 81 8 683
2017 WP-01 43 40 13 0 3 0 0 84 3 37
2017 WP-02 46 40 9 4 1 0 0 86 5 248
2017 WP-03 29 56 6 6 3 0 0 85 9 34
2017 WP-04 31 44 11 7 7 0 0 75 13 269
2017 WP-05 35 46 14 5 0 0 0 81 5 59
2017 WP-06 38 62 0 0 0 0 0 100 0 13
2014 WP 27 41 12 11 8 0 0 68 19 381
2014 WP-01 16 29 39 8 8 0 0 45 16 11
2014 WP-02 27 41 11 13 8 0 0 69 21 158
2014 WP-04 25 43 13 12 8 0 0 68 19 145
2014 WP-05 30 45 8 13 5 0 0 75 18 40
2011 WP 29 44 9 10 7 1 0 74 17 502
2011 WP-02 29 43 8 13 5 1 0 73 18 205
2011 WP-04 26 45 11 10 8 1 0 71 18 197
2011 WP-05 30 54 6 3 7 0 0 84 10 67
2008 WP 48 39 5 5 2 0 0 88 7 552
2008 WP-02 51 36 5 6 2 0 0 87 8 214
2008 WP-03 40 20 0 20 20 0 0 60 40 10
2008 WP-04 45 42 4 6 3 0 0 87 9 205
2008 WP-05 40 51 7 1 0 0 0 92 1 72
2008 WP-06 68 26 3 3 0 0 0 94 3 31

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 22 37 14 15 12 0 0 59 27 680
2017 WP-01 30 35 11 16 8 0 0 65 24 37
2017 WP-02 24 38 14 12 11 0 0 63 23 248
2017 WP-03 15 49 15 12 9 0 0 64 21 33
2017 WP-04 18 34 12 20 16 0 0 51 36 267
2017 WP-05 24 44 20 7 5 0 0 68 12 59
2017 WP-06 31 62 0 8 0 0 0 92 8 13

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 56 35 6 2 0 0 0 91 2 682
2017 WP-01 46 35 13 5 0 0 0 81 5 37
2017 WP-02 67 29 3 1 0 0 0 96 1 248
2017 WP-03 47 44 9 0 0 0 0 91 0 34
2017 WP-04 50 39 7 3 0 0 0 89 4 269
2017 WP-05 46 45 7 2 0 0 0 91 2 58
2017 WP-06 62 38 0 0 0 0 0 100 0 13
2014 WP 58 29 9 3 1 0 0 86 4 380
2014 WP-01 55 16 21 8 0 0 0 71 8 11
2014 WP-02 65 27 5 2 1 0 0 92 3 158
2014 WP-04 52 31 13 3 1 0 0 83 4 145
2014 WP-05 46 41 3 8 3 0 0 87 10 39
2011 WP 61 31 5 2 1 0 0 92 3 502
2011 WP-02 67 28 2 2 0 0 0 95 2 205
2011 WP-04 56 31 7 2 2 1 0 89 4 197
2011 WP-05 54 39 4 1 1 0 0 93 3 67

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 18 38 13 18 13 1 0 56 31 682
2017 WP-01 11 43 16 13 13 0 3 56 28 37
2017 WP-02 22 40 10 17 10 0 0 63 28 247
2017 WP-03 27 44 12 18 0 0 0 71 18 34
2017 WP-04 10 31 16 23 18 1 0 42 42 269
2017 WP-05 25 54 12 5 3 0 0 80 8 59
2017 WP-06 31 62 8 0 0 0 0 92 0 13
2014 WP 12 31 12 21 24 0 0 43 45 379
2014 WP-01 21 29 18 32 0 0 0 50 32 11
2014 WP-02 10 34 12 22 22 0 0 44 44 157
2014 WP-04 7 28 13 24 28 0 1 35 52 144
2014 WP-05 25 30 13 13 20 0 0 55 33 40
2011 WP 19 36 11 19 13 0 0 56 33 498
2011 WP-02 17 39 10 20 14 0 0 56 34 204
2011 WP-04 18 31 16 21 15 0 0 49 35 195
2011 WP-05 24 44 6 18 8 0 0 68 26 66

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 20 34 18 16 13 0 0 54 29 683
2017 WP-01 19 22 27 19 11 0 3 42 30 37
2017 WP-02 23 35 18 14 11 0 0 57 25 248
2017 WP-03 21 53 12 9 6 0 0 74 15 34
2017 WP-04 12 32 18 21 17 0 0 45 38 269
2017 WP-05 34 36 17 10 3 0 0 70 13 59
2017 WP-06 54 31 8 8 0 0 0 85 8 13
2014 WP 16 29 13 20 21 0 0 46 41 381
2014 WP-01 10 18 21 50 0 0 0 29 50 11
2014 WP-02 14 32 16 19 19 1 0 46 38 158
2014 WP-04 13 29 12 20 26 0 1 42 46 145
2014 WP-05 28 30 8 13 23 0 0 58 35 40

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 22 39 14 13 13 0 0 60 26 683
2017 WP-01 27 35 22 11 5 0 0 62 16 37
2017 WP-02 28 41 13 11 8 0 0 68 19 248
2017 WP-03 21 44 20 6 6 0 3 67 12 34
2017 WP-04 14 36 14 16 19 0 0 50 35 269
2017 WP-05 29 41 14 12 5 0 0 69 17 59
2017 WP-06 31 46 0 23 0 0 0 77 23 13
2014 WP 18 31 14 18 19 0 0 48 38 380
2014 WP-01 10 45 21 24 0 0 0 55 24 11
2014 WP-02 15 35 12 19 19 0 0 50 38 157
2014 WP-04 15 29 15 17 23 0 0 44 41 145
2014 WP-05 28 20 18 23 13 0 0 48 35 40
2011 WP 17 36 13 20 14 0 0 52 35 501
2011 WP-02 16 38 9 20 18 0 0 54 38 205
2011 WP-04 14 32 17 20 17 0 0 46 37 196
2011 WP-05 28 33 15 21 1 1 0 62 23 67

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 38 41 12 6 3 0 0 79 9 683
2017 WP-01 22 43 19 13 3 0 0 65 16 37
2017 WP-02 46 38 11 3 2 0 0 84 5 248
2017 WP-03 32 47 12 6 3 0 0 80 9 34
2017 WP-04 32 42 14 8 4 0 0 74 12 269
2017 WP-05 39 46 8 5 2 0 0 85 7 59
2017 WP-06 54 46 0 0 0 0 0 100 0 13
2014 WP 36 37 11 12 4 0 0 74 16 378
2014 WP-01 12 47 21 12 9 0 0 59 21 10
2014 WP-02 43 30 11 15 2 0 0 73 16 158
2014 WP-04 32 41 12 10 5 0 0 73 15 143
2014 WP-05 30 45 8 10 8 0 0 75 18 40
2011 WP 34 45 8 8 4 1 0 79 12 502
2011 WP-02 35 48 7 7 2 1 0 84 9 205
2011 WP-04 29 41 11 13 5 1 0 71 18 197
2011 WP-05 42 45 7 1 3 1 0 88 5 67
2008 WP 46 41 7 4 2 0 0 87 6 554
2008 WP-02 46 40 6 6 3 0 0 86 8 215
2008 WP-03 40 50 10 0 0 0 0 90 0 10
2008 WP-04 46 40 7 4 2 0 0 86 7 206
2008 WP-05 39 53 4 4 0 0 0 92 4 72
2008 WP-06 61 29 6 0 3 0 0 90 3 31

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 16 23 20 20 20 0 1 39 41 682
2017 WP-01 65 19 3 0 3 0 11 94 3 37
2017 WP-02 17 28 19 18 16 0 0 46 35 247
2017 WP-03 35 27 24 6 6 0 3 64 12 34
2017 WP-04 7 17 19 27 30 0 0 24 57 269
2017 WP-05 7 29 42 12 10 0 0 35 22 59
2017 WP-06 23 8 23 31 15 0 0 31 46 13
2014 WP 12 18 21 18 30 0 0 30 49 381
2014 WP-01 31 24 10 16 18 0 0 55 34 11
2014 WP-02 8 15 22 18 37 0 0 23 55 158
2014 WP-04 13 14 25 19 29 0 1 27 48 145
2014 WP-05 15 40 15 13 18 0 0 55 30 40
2011 WP 8 16 27 21 28 0 0 24 49 500
2011 WP-02 9 9 27 16 38 0 0 19 54 204
2011 WP-04 7 15 27 26 25 0 1 22 51 196
2011 WP-05 7 28 28 22 13 0 0 36 36 67
2008 WP 9 22 27 21 20 0 0 32 41 554
2008 WP-02 11 20 24 23 22 0 0 31 45 215
2008 WP-03 0 10 40 20 30 0 0 10 50 10
2008 WP-04 7 21 29 21 22 0 0 28 43 206
2008 WP-05 13 28 33 19 7 0 0 40 26 72
2008 WP-06 6 42 26 19 6 0 0 48 26 31

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 21 32 30 10 4 0 2 14 55 680
2017 WP-01 0 19 48 13 11 0 8 26 21 37
2017 WP-02 21 28 29 13 6 0 3 20 50 246
2017 WP-03 17 29 39 9 0 0 6 10 49 34
2017 WP-04 26 35 26 9 3 0 1 11 62 268
2017 WP-05 15 41 34 7 0 2 2 7 58 59
2017 WP-06 38 38 23 0 0 0 0 0 77 13
2014 WP 28 40 24 6 1 0 1 7 69 381
2014 WP-01 24 18 26 31 0 0 0 31 43 11
2014 WP-02 28 38 27 5 1 0 1 6 67 158
2014 WP-04 28 46 21 5 1 0 0 6 73 145
2014 WP-05 40 43 18 0 0 0 0 0 83 40
2011 WP 37 39 19 3 2 0 0 5 76 499
2011 WP-02 44 33 17 3 2 1 0 5 77 203
2011 WP-04 36 42 18 3 2 0 0 5 78 196
2011 WP-05 24 55 15 6 0 0 0 6 79 67
2008 WP 20 38 32 7 2 0 0 9 59 553
2008 WP-02 26 40 24 8 2 0 0 10 66 215
2008 WP-03 30 40 30 0 0 0 0 0 70 10
2008 WP-04 17 40 34 7 2 0 0 10 57 205
2008 WP-05 14 38 42 7 0 0 0 7 51 72
2008 WP-06 16 19 52 6 6 0 0 13 35 31

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 17 25 31 15 7 3 2 24 44 680
2017 WP-01 3 19 35 22 22 0 0 43 22 37
2017 WP-02 15 22 33 15 9 3 4 26 39 245
2017 WP-03 15 27 29 15 6 0 9 23 45 34
2017 WP-04 24 26 27 15 5 2 1 21 51 269
2017 WP-05 7 34 29 20 3 7 0 25 44 59
2017 WP-06 8 38 54 0 0 0 0 0 46 13
2014 WP 34 35 21 8 1 0 0 10 69 381
2014 WP-01 16 27 36 21 0 0 0 21 43 11
2014 WP-02 32 36 18 11 2 0 1 13 69 158
2014 WP-04 37 34 23 4 1 1 0 5 72 145
2014 WP-05 45 35 15 3 3 0 0 5 80 40
2011 WP 31 34 22 9 2 2 1 11 66 498
2011 WP-02 31 30 21 11 2 3 1 14 64 202
2011 WP-04 35 32 22 7 3 1 0 10 68 196
2011 WP-05 27 43 21 9 0 0 0 9 70 67
2008 WP 14 25 36 19 5 1 1 24 40 553
2008 WP-02 14 24 33 21 6 1 1 27 39 214
2008 WP-03 40 20 20 20 0 0 0 20 60 10
2008 WP-04 11 26 42 16 4 0 0 20 37 206
2008 WP-05 19 22 36 21 1 0 0 22 42 72
2008 WP-06 10 29 26 29 6 0 0 35 39 31

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 18 24 32 15 6 1 3 23 44 678
2017 WP-01 8 24 16 19 16 8 8 42 39 37
2017 WP-02 13 19 34 20 9 1 4 30 34 245
2017 WP-03 15 24 43 12 0 0 6 13 41 33
2017 WP-04 25 28 30 11 5 0 0 17 53 268
2017 WP-05 14 27 36 17 2 0 5 20 43 59
2017 WP-06 31 15 54 0 0 0 0 0 46 13
2014 WP 24 25 35 13 2 0 1 16 49 380
2014 WP-01 8 32 39 21 0 0 0 21 40 11
2014 WP-02 19 27 36 14 3 0 1 17 46 158
2014 WP-04 26 25 33 14 2 0 0 16 51 144
2014 WP-05 45 20 30 5 0 0 0 5 65 40
2011 WP 32 28 30 8 2 0 0 10 60 499
2011 WP-02 36 23 31 9 1 0 0 10 59 203
2011 WP-04 30 32 30 6 3 0 0 9 61 196
2011 WP-05 28 27 27 16 1 0 0 18 55 67
2008 WP 27 36 28 8 2 0 1 9 63 554
2008 WP-02 22 34 31 9 3 0 1 12 57 215
2008 WP-03 30 50 10 10 0 0 0 10 80 10
2008 WP-04 34 32 25 8 0 0 0 9 66 206
2008 WP-05 19 47 31 3 0 0 0 3 67 72
2008 WP-06 19 45 23 10 3 0 0 13 65 31

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 16 20 31 20 9 1 3 29 38 680
2017 WP-01 8 13 11 13 30 0 25 57 29 37
2017 WP-02 15 14 27 27 12 1 3 41 31 247
2017 WP-03 6 17 35 33 6 0 3 40 24 34
2017 WP-04 19 27 33 15 5 1 0 19 47 268
2017 WP-05 9 24 48 16 2 2 0 18 33 58
2017 WP-06 54 31 8 8 0 0 0 8 85 13
2014 WP 23 24 33 15 4 0 1 19 47 380
2014 WP-01 8 16 45 21 10 0 0 31 24 11
2014 WP-02 23 17 36 16 6 0 1 22 41 157
2014 WP-04 24 30 30 13 3 1 0 16 54 145
2014 WP-05 30 25 33 13 0 0 0 13 55 40
2011 WP 30 23 32 12 2 0 1 14 53 496
2011 WP-02 36 19 29 13 3 0 2 15 56 200
2011 WP-04 30 23 34 10 3 0 1 13 53 196
2011 WP-05 18 18 49 13 1 0 0 15 36 67
2008 WP 16 27 38 15 3 0 1 18 43 553
2008 WP-02 17 28 36 14 3 0 1 18 46 214
2008 WP-03 30 30 30 10 0 0 0 10 60 10
2008 WP-04 20 25 34 16 3 0 0 19 46 206
2008 WP-05 4 24 56 14 3 0 0 17 28 72
2008 WP-06 10 26 39 19 6 0 0 26 35 31

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 30 26 23 11 7 1 2 18 58 681
2017 WP-01 8 19 24 16 27 0 5 46 29 37
2017 WP-02 28 21 23 13 10 2 3 24 51 246
2017 WP-03 15 27 32 18 3 0 6 22 44 34
2017 WP-04 40 27 19 9 3 1 1 12 68 269
2017 WP-05 17 37 30 10 2 3 0 12 56 59
2017 WP-06 46 31 15 8 0 0 0 8 77 13
2014 WP 52 25 15 5 2 0 0 7 78 380
2014 WP-01 35 16 29 10 10 0 0 21 50 11
2014 WP-02 51 24 17 5 3 0 1 8 75 157
2014 WP-04 54 27 13 6 1 0 0 6 81 145
2014 WP-05 63 30 5 3 0 0 0 3 93 40
2011 WP 54 28 12 5 1 0 0 5 82 500
2011 WP-02 64 24 8 3 0 1 0 3 89 204
2011 WP-04 53 27 13 7 1 0 0 8 79 196
2011 WP-05 37 36 22 4 0 0 0 4 73 67
2008 WP 31 32 24 9 3 0 1 12 64 551
2008 WP-02 31 37 21 6 4 0 1 10 69 214
2008 WP-03 40 30 10 20 0 0 0 20 70 10
2008 WP-04 32 26 27 11 2 1 0 13 59 204
2008 WP-05 26 36 24 8 4 0 1 13 63 72
2008 WP-06 32 26 26 10 6 0 0 16 58 31

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 18 23 29 18 6 3 3 25 44 678
2017 WP-01 13 14 32 11 19 8 3 33 31 37
2017 WP-02 16 24 28 18 6 3 4 27 43 245
2017 WP-03 20 21 44 9 0 0 6 10 44 34
2017 WP-04 24 23 25 20 5 2 1 26 48 267
2017 WP-05 7 29 34 20 5 2 3 27 37 59
2017 WP-06 15 8 46 23 8 0 0 31 23 13
2014 WP 24 21 28 16 7 2 2 24 47 379
2014 WP-01 24 8 29 10 18 10 0 32 35 11
2014 WP-02 22 18 29 19 8 2 3 28 41 157
2014 WP-04 26 25 26 15 6 1 1 21 52 144
2014 WP-05 35 23 25 13 5 0 0 18 58 40
2011 WP 18 19 32 21 8 1 1 30 38 498
2011 WP-02 21 14 31 20 9 2 2 30 37 203
2011 WP-04 18 19 32 23 9 0 0 31 37 195
2011 WP-05 12 22 40 19 4 0 1 24 35 67
2008 WP 15 25 30 20 7 1 1 28 41 551
2008 WP-02 13 27 30 18 8 1 3 27 42 215
2008 WP-04 18 21 29 22 7 2 0 30 41 205
2008 WP-05 13 28 34 20 4 1 0 24 41 71
2008 WP-06 10 19 39 29 3 0 0 32 29 31

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 30 28 31 7 3 1 1 9 59 677
2017 WP-01 19 19 40 8 8 5 0 17 40 37
2017 WP-02 19 26 39 11 3 1 1 14 46 244
2017 WP-03 17 20 44 12 3 0 3 15 39 34
2017 WP-04 45 31 19 3 2 0 0 5 76 267
2017 WP-05 24 34 41 2 0 0 0 2 58 59
2017 WP-06 0 46 38 8 8 0 0 15 46 13
2014 WP 34 28 28 7 2 0 1 9 63 376
2014 WP-02 31 24 37 5 2 0 1 7 55 156
2014 WP-04 40 32 21 6 1 0 1 7 72 144
2014 WP-05 38 30 28 5 0 0 0 5 68 40
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 77 10 4 4 2 0 3 90 6 680
2017 WP-01 73 11 5 11 0 0 0 84 11 37
2017 WP-02 80 7 3 2 4 0 4 91 6 245
2017 WP-03 76 12 3 6 0 0 3 91 6 34
2017 WP-04 77 11 4 3 2 0 3 91 5 269
2017 WP-05 69 15 7 7 2 0 0 85 8 59
2017 WP-06 92 8 0 0 0 0 0 100 0 13
2014 WP 73 12 6 3 2 1 4 89 5 381
2014 WP-01 71 18 10 0 0 0 0 90 0 11
2014 WP-02 74 11 6 3 1 1 5 89 5 158
2014 WP-04 70 12 7 3 3 1 5 86 7 145
2014 WP-05 73 13 3 5 5 0 3 87 10 40
2011 WP 75 9 5 4 3 1 3 88 7 502
2011 WP-02 77 9 5 3 2 0 4 89 6 205
2011 WP-04 73 11 3 5 4 2 3 88 9 197
2011 WP-05 75 9 10 1 3 0 1 85 5 67
2008 WP 77 9 3 3 2 0 6 91 5 555
2008 WP-02 75 9 5 2 2 1 6 91 4 216
2008 WP-03 60 10 0 30 0 0 0 70 30 10
2008 WP-04 80 8 2 2 3 0 4 92 6 206
2008 WP-05 72 10 4 4 1 0 8 89 6 72
2008 WP-06 81 6 3 3 0 0 6 93 3 31

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 22 30 16 12 13 5 2 56 27 681
2017 WP-01 38 27 24 3 5 3 0 67 8 37
2017 WP-02 23 28 17 13 13 5 1 54 27 248
2017 WP-03 23 32 3 12 9 6 15 70 26 34
2017 WP-04 20 29 16 12 18 4 1 52 31 267
2017 WP-05 22 34 19 15 2 8 0 61 19 59
2017 WP-06 31 46 15 0 8 0 0 77 8 13
2014 WP 19 30 17 15 15 2 2 51 31 380
2014 WP-01 18 16 27 8 10 10 10 43 23 11
2014 WP-02 13 31 20 20 15 2 0 45 35 157
2014 WP-04 17 28 18 13 18 3 3 48 33 145
2014 WP-05 35 40 5 13 3 0 5 79 16 40

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 38 31 9 12 11 0 0 69 23 682
2017 WP-01 52 32 0 13 3 0 0 84 16 37
2017 WP-02 38 28 11 12 11 0 0 66 23 248
2017 WP-03 32 47 3 9 9 0 0 79 18 34
2017 WP-04 34 32 9 12 13 0 0 66 25 268
2017 WP-05 44 34 7 13 0 2 0 79 14 59
2017 WP-06 54 31 8 0 8 0 0 85 8 13
2014 WP 34 36 9 11 9 1 0 71 20 381
2014 WP-01 29 27 18 16 10 0 0 55 26 11
2014 WP-02 28 37 11 15 9 0 0 65 24 158
2014 WP-04 31 39 9 11 9 1 0 71 20 145
2014 WP-05 58 35 0 0 5 3 0 95 5 40

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 26 36 13 16 8 1 0 62 24 683
2017 WP-01 35 38 11 8 5 3 0 75 14 37
2017 WP-02 21 33 15 21 9 1 0 55 30 248
2017 WP-03 20 35 12 18 9 6 0 59 29 34
2017 WP-04 28 37 13 13 9 1 0 66 22 269
2017 WP-05 32 34 10 17 3 3 0 68 21 59
2017 WP-06 8 46 23 15 8 0 0 54 23 13
2014 WP 19 41 13 17 7 1 2 62 25 380
2014 WP-01 0 39 27 16 18 0 0 39 34 11
2014 WP-02 17 40 13 19 12 0 1 57 31 158
2014 WP-04 17 46 15 15 3 1 3 65 19 144
2014 WP-05 33 33 13 18 3 3 0 67 21 40
2011 WP 22 33 15 21 9 1 0 56 30 501
2011 WP-02 17 34 11 26 11 1 0 51 38 205
2011 WP-04 25 30 20 16 9 0 0 55 25 196
2011 WP-05 28 33 15 19 3 1 0 62 23 67
2008 WP 21 43 11 15 7 2 1 65 23 555
2008 WP-02 15 41 11 21 10 2 0 57 32 216
2008 WP-03 20 10 30 20 20 0 0 30 40 10
2008 WP-04 21 43 13 13 7 2 0 66 21 206
2008 WP-05 31 49 7 14 0 0 0 79 14 72
2008 WP-06 48 39 6 3 0 0 3 90 3 31

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 17 30 16 15 11 11 0 53 29 681
2017 WP-01 22 38 13 11 5 11 0 67 18 37
2017 WP-02 15 27 18 15 11 13 1 49 31 247
2017 WP-03 15 23 21 24 6 12 0 43 33 34
2017 WP-04 15 30 17 15 12 10 0 51 31 268
2017 WP-05 27 48 7 8 5 5 0 79 14 59
2017 WP-06 23 46 15 15 0 0 0 69 15 13
2014 WP 21 26 20 11 9 9 3 54 23 380
2014 WP-01 0 18 37 24 10 10 0 21 38 11
2014 WP-02 18 29 20 10 13 8 2 52 26 158
2014 WP-04 15 24 26 14 4 13 5 47 22 144
2014 WP-05 45 25 10 8 10 3 0 72 18 40
2011 WP 21 29 18 14 11 6 0 54 27 498
2011 WP-02 15 28 23 16 12 5 0 46 30 202
2011 WP-04 19 29 16 14 14 8 0 52 31 196
2011 WP-05 39 31 12 9 6 1 1 72 15 67
2008 WP 24 31 14 14 10 6 1 59 26 555
2008 WP-02 15 30 17 16 13 8 0 50 31 216
2008 WP-03 20 10 10 20 40 0 0 30 60 10
2008 WP-04 20 32 16 15 11 6 0 56 27 206
2008 WP-05 47 35 4 10 1 3 0 84 11 72
2008 WP-06 61 26 3 3 3 0 3 90 7 31

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 6 16 18 22 21 17 1 27 52 679
2017 WP-01 14 24 30 8 16 8 0 41 26 37
2017 WP-02 4 15 15 21 25 19 0 24 57 247
2017 WP-03 6 17 21 27 9 17 3 29 45 34
2017 WP-04 6 13 19 23 22 16 1 23 54 268
2017 WP-05 7 22 12 29 9 19 2 37 48 58
2017 WP-06 8 31 23 31 0 8 0 42 33 13
2014 WP 7 19 13 22 28 11 1 30 56 381
2014 WP-01 0 0 27 18 45 10 0 0 70 11
2014 WP-02 4 21 12 22 30 11 1 28 58 158
2014 WP-04 8 10 14 25 30 12 1 21 63 145
2014 WP-05 10 35 8 20 18 8 3 50 42 40

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 37 41 8 9 5 1 0 78 14 678
2017 WP-01 50 36 6 6 3 0 0 86 8 36
2017 WP-02 33 41 10 8 6 1 0 75 14 247
2017 WP-03 49 41 0 9 0 0 0 91 9 34
2017 WP-04 37 39 7 10 6 0 0 77 16 266
2017 WP-05 34 54 5 7 0 0 0 88 7 59
2017 WP-06 62 31 8 0 0 0 0 92 0 13
2014 WP 30 43 9 14 5 0 0 72 19 381
2014 WP-01 27 36 10 27 0 0 0 63 27 11
2014 WP-02 25 40 11 18 6 0 0 65 25 158
2014 WP-04 31 46 7 11 5 0 0 77 16 145
2014 WP-05 38 45 10 8 0 0 0 83 8 40
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 33 33 13 11 10 0 0 67 21 683
2017 WP-01 57 30 5 5 3 0 0 87 8 37
2017 WP-02 38 32 12 9 8 0 0 70 17 248
2017 WP-03 35 27 15 12 12 0 0 61 24 34
2017 WP-04 28 33 12 14 13 0 0 61 27 269
2017 WP-05 29 44 17 8 2 0 0 73 10 59
2017 WP-06 31 46 15 0 8 0 0 77 8 13
2014 WP 32 40 9 9 9 0 0 73 18 381
2014 WP-01 29 42 21 8 0 0 0 71 8 11
2014 WP-02 34 43 7 8 8 1 0 77 16 158
2014 WP-04 27 40 10 10 12 0 1 67 22 145
2014 WP-05 45 40 8 8 0 0 0 85 8 40
2011 WP 25 36 14 17 9 0 0 60 26 502
2011 WP-02 26 38 14 14 8 0 0 64 22 205
2011 WP-04 21 34 13 22 11 0 0 55 32 197
2011 WP-05 34 31 16 15 3 0 0 66 18 67
2008 WP 27 37 11 15 11 0 0 64 26 554
2008 WP-02 26 38 8 17 11 0 0 64 28 216
2008 WP-03 20 30 0 30 20 0 0 50 50 10
2008 WP-04 25 37 13 13 13 0 0 62 26 206
2008 WP-05 35 32 11 14 6 1 0 69 20 71
2008 WP-06 29 42 16 6 3 3 0 73 10 31

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 42 29 11 8 7 2 0 73 16 682
2017 WP-01 57 40 3 0 0 0 0 97 0 37
2017 WP-02 44 26 13 8 6 2 0 72 14 248
2017 WP-03 44 27 12 12 3 0 3 73 15 34
2017 WP-04 38 28 11 11 10 2 0 67 22 268
2017 WP-05 41 44 8 5 0 2 0 86 5 59
2017 WP-06 31 46 8 0 8 8 0 83 8 13
2014 WP 40 32 11 10 7 1 0 72 17 379
2014 WP-01 47 16 10 16 10 0 0 63 27 11
2014 WP-02 39 30 11 14 6 1 0 69 20 158
2014 WP-04 34 34 14 8 9 1 1 68 18 143
2014 WP-05 58 40 3 0 0 0 0 98 0 40
2011 WP 31 37 13 12 7 1 0 68 19 500
2011 WP-02 30 38 13 11 7 1 0 68 19 205
2011 WP-04 31 34 13 13 8 1 0 65 21 195
2011 WP-05 39 37 9 10 4 0 0 76 15 67
2008 WP 35 33 11 11 6 3 0 71 18 555
2008 WP-02 32 34 11 14 6 2 0 68 20 216
2008 WP-03 10 40 20 20 10 0 0 50 30 10
2008 WP-04 33 34 13 10 8 2 0 68 19 206
2008 WP-05 56 22 6 8 4 4 0 81 13 72
2008 WP-06 48 39 6 3 0 3 0 90 3 31

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 37 32 11 11 9 0 0 69 20 681
2017 WP-01 46 38 5 11 0 0 0 84 11 37
2017 WP-02 41 29 13 10 7 0 0 70 17 247
2017 WP-03 41 18 9 27 3 0 3 61 30 34
2017 WP-04 32 33 10 10 13 0 0 66 24 269
2017 WP-05 36 43 10 7 2 2 0 81 9 58
2017 WP-06 38 46 8 0 8 0 0 85 8 13
2014 WP 36 35 8 13 7 0 0 71 21 381
2014 WP-01 47 16 10 16 10 0 0 63 27 11
2014 WP-02 33 34 10 15 8 0 0 67 23 158
2014 WP-04 30 38 10 15 6 0 1 69 22 145
2014 WP-05 58 38 0 5 0 0 0 95 5 40
2011 WP 28 39 10 14 8 0 0 67 23 501
2011 WP-02 27 41 9 17 6 0 0 68 23 205
2011 WP-04 26 36 13 12 13 0 0 62 25 196
2011 WP-05 39 42 4 12 3 0 0 81 15 67
2008 WP 33 36 9 12 9 1 0 69 21 555
2008 WP-02 28 39 7 15 10 0 0 68 25 216
2008 WP-03 20 20 30 20 10 0 0 40 30 10
2008 WP-04 29 38 10 12 9 2 0 68 21 206
2008 WP-05 54 24 6 7 10 0 0 78 17 72
2008 WP-06 52 39 0 10 0 0 0 90 10 31

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 83 8 3 1 2 0 3 94 3 682
2017 WP-01 76 13 3 3 3 0 3 92 6 37
2017 WP-02 85 7 1 1 2 0 4 96 3 247
2017 WP-03 85 6 3 3 0 0 3 94 3 34
2017 WP-04 80 9 4 2 2 0 2 92 4 269
2017 WP-05 88 8 2 0 0 0 2 98 0 59
2017 WP-06 100 0 0 0 0 0 0 100 0 13
2014 WP 82 7 3 2 2 0 4 92 4 380
2014 WP-01 71 18 10 0 0 0 0 90 0 11
2014 WP-02 84 6 3 1 1 0 5 94 2 157
2014 WP-04 78 7 3 3 4 0 4 88 8 145
2014 WP-05 83 10 3 3 0 0 3 95 3 40
2011 WP 80 9 3 2 1 0 4 92 4 499
2011 WP-02 82 6 3 2 1 0 4 93 4 204
2011 WP-04 77 11 2 3 2 1 4 92 5 195
2011 WP-05 81 9 7 1 0 0 1 91 2 67
2008 WP 83 6 3 1 2 0 5 94 3 555
2008 WP-02 81 7 3 0 2 0 6 95 2 216
2008 WP-03 80 10 10 0 0 0 0 90 0 10
2008 WP-04 84 3 2 1 3 0 5 93 5 206
2008 WP-05 82 7 3 0 1 0 7 96 1 72
2008 WP-06 90 0 3 0 3 0 3 93 3 31

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 51 25 5 7 7 3 1 80 15 679
2017 WP-01 54 32 5 3 0 3 3 91 3 37
2017 WP-02 55 22 5 7 6 4 0 80 14 246
2017 WP-03 59 27 3 9 0 3 0 88 9 34
2017 WP-04 48 27 4 8 10 2 1 77 18 268
2017 WP-05 55 29 9 5 0 2 0 86 5 58
2017 WP-06 46 31 0 8 8 8 0 83 17 13
2014 WP 52 26 5 8 7 1 2 80 15 381
2014 WP-01 55 27 18 0 0 0 0 82 0 11
2014 WP-02 54 25 4 8 6 2 3 82 14 158
2014 WP-04 46 26 6 10 9 1 1 74 20 145
2014 WP-05 68 25 0 5 3 0 0 93 8 40
2011 WP 52 28 5 8 6 1 1 81 14 500
2011 WP-02 54 24 8 6 5 0 2 81 12 205
2011 WP-04 49 30 4 9 7 1 0 80 16 195
2011 WP-05 58 28 1 7 3 1 0 88 11 67

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 50 25 8 9 7 0 0 75 17 679
2017 WP-01 54 32 5 3 3 3 0 89 6 37
2017 WP-02 57 20 9 8 6 0 0 77 13 245
2017 WP-03 50 29 6 12 3 0 0 79 15 34
2017 WP-04 44 25 7 13 10 0 0 69 23 269
2017 WP-05 52 34 9 5 0 0 0 86 5 58
2017 WP-06 62 31 0 0 8 0 0 92 8 13

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 52 24 11 5 6 1 0 77 11 680
2017 WP-01 51 35 5 5 0 3 0 89 6 37
2017 WP-02 58 20 14 2 5 1 0 79 7 246
2017 WP-03 47 38 9 3 3 0 0 85 6 34
2017 WP-04 44 26 10 9 8 1 0 72 18 269
2017 WP-05 57 26 12 3 0 2 0 84 4 58
2017 WP-06 85 8 0 8 0 0 0 92 8 13

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 44 27 9 9 10 0 0 71 19 677
2017 WP-01 58 33 3 6 0 0 0 92 6 36
2017 WP-02 51 26 10 7 7 0 0 77 14 246
2017 WP-03 35 35 12 12 6 0 0 71 18 34
2017 WP-04 38 24 9 12 16 0 0 62 28 268
2017 WP-05 44 33 11 11 0 2 0 79 11 57
2017 WP-06 62 31 0 0 8 0 0 92 8 13
2014 WP 45 28 8 8 10 0 0 73 19 379
2014 WP-01 45 18 21 8 8 0 0 63 16 11
2014 WP-02 43 32 8 10 7 1 0 75 17 156
2014 WP-04 40 26 10 8 16 0 1 66 24 145
2014 WP-05 65 25 3 5 3 0 0 90 8 40
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 18 36 16 14 7 5 4 59 24 83
2017 WP-04 30 30 20 0 10 10 0 67 11 10
2017 WP-05 11 32 11 32 6 8 0 47 41 35
2017 WP-06 15 31 23 0 8 0 23 60 10 13
2014 WP 19 40 11 16 10 3 1 62 27 63
2014 WP-02 18 46 18 9 9 0 0 64 18 11
2014 WP-05 7 38 14 28 14 0 0 45 41 29

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 23 33 17 8 8 11 1 63 17 681
2017 WP-01 38 38 11 5 5 3 0 78 11 37
2017 WP-02 26 28 19 6 8 12 1 62 16 247
2017 WP-03 20 44 9 3 6 15 3 78 11 34
2017 WP-04 22 30 19 10 7 11 0 59 20 269
2017 WP-05 15 46 15 5 7 12 0 69 13 59
2017 WP-06 15 69 8 8 0 0 0 85 8 13
2014 WP 16 21 22 17 13 11 0 41 34 381
2014 WP-01 16 8 29 16 10 21 0 30 34 11
2014 WP-02 15 22 23 15 14 10 1 42 33 158
2014 WP-04 14 17 24 21 13 12 0 34 38 145
2014 WP-05 20 28 23 15 3 13 0 54 20 40
2011 WP 14 28 25 13 15 5 0 44 30 501
2011 WP-02 17 22 28 12 17 4 0 40 30 204
2011 WP-04 10 28 24 14 16 8 0 41 33 197
2011 WP-05 13 45 16 13 9 3 0 60 23 67

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 18 28 19 17 13 4 0 48 32 679
2017 WP-01 31 28 19 11 6 6 0 62 18 36
2017 WP-02 22 29 19 14 11 4 1 54 26 247
2017 WP-03 26 33 17 6 12 3 3 63 19 34
2017 WP-04 14 24 18 24 16 3 0 40 42 267
2017 WP-05 12 39 27 14 7 2 0 52 21 59
2017 WP-06 8 46 31 8 8 0 0 54 15 13
2014 WP 7 18 20 24 29 2 0 26 54 381
2014 WP-01 0 16 39 8 27 10 0 17 39 11
2014 WP-02 8 17 17 26 30 2 0 26 57 158
2014 WP-04 5 14 23 21 32 3 0 20 56 145
2014 WP-05 5 23 18 38 18 0 0 28 55 40
2011 WP 6 22 21 26 24 0 0 28 50 499
2011 WP-02 7 23 19 28 24 0 0 30 52 203
2011 WP-04 5 18 24 26 26 1 0 23 52 197
2011 WP-05 8 27 17 29 20 0 0 35 48 66
2008 WP 15 32 19 19 13 2 0 48 33 554
2008 WP-02 16 33 15 19 15 2 0 50 35 216
2008 WP-03 0 0 40 20 40 0 0 0 60 10
2008 WP-04 13 32 23 18 13 1 0 45 31 205
2008 WP-05 17 38 15 21 10 0 0 54 31 72
2008 WP-06 26 35 13 19 6 0 0 61 26 31

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 11 23 19 23 16 6 1 37 43 681
2017 WP-01 27 22 13 30 3 5 0 52 34 37
2017 WP-02 13 23 21 18 16 8 1 40 37 246
2017 WP-03 17 30 12 23 12 3 3 50 37 34
2017 WP-04 8 20 18 28 19 7 0 31 50 269
2017 WP-05 7 25 25 22 15 5 0 34 39 59
2017 WP-06 8 46 15 15 15 0 0 54 31 13
2014 WP 4 14 18 28 32 5 0 19 63 381
2014 WP-01 0 8 29 24 18 21 0 10 53 11
2014 WP-02 4 14 18 29 32 3 0 18 64 158
2014 WP-04 4 13 17 26 36 4 0 18 64 145
2014 WP-05 3 13 18 33 28 8 0 16 65 40
2011 WP 3 16 16 37 25 2 0 20 64 499
2011 WP-02 4 17 15 36 28 0 0 21 64 203
2011 WP-04 1 13 18 39 26 3 0 14 67 196
2011 WP-05 1 22 19 34 22 0 0 24 57 67
2008 WP 6 28 18 31 15 2 0 35 46 554
2008 WP-02 7 27 18 31 14 2 0 36 46 215
2008 WP-03 0 40 10 0 50 0 0 40 50 10
2008 WP-04 6 27 19 28 15 4 0 35 45 206
2008 WP-05 0 29 15 42 14 0 0 29 56 72
2008 WP-06 6 39 13 32 10 0 0 45 42 31

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 15 24 21 17 18 5 0 41 37 681
2017 WP-01 33 24 16 19 5 3 0 58 25 37
2017 WP-02 18 25 18 17 15 6 1 46 34 246
2017 WP-03 15 38 15 9 15 6 3 58 26 34
2017 WP-04 11 18 23 19 24 4 0 31 45 269
2017 WP-05 12 31 29 14 12 3 0 44 26 59
2017 WP-06 8 46 15 8 8 15 0 64 18 13
2014 WP 7 17 18 18 35 5 0 26 56 381
2014 WP-01 0 26 21 8 35 10 0 29 48 11
2014 WP-02 5 16 19 18 37 4 0 22 58 158
2014 WP-04 8 12 19 21 37 5 0 20 60 145
2014 WP-05 8 23 20 15 25 10 0 33 44 40
2011 WP 9 22 17 26 22 5 0 32 50 499
2011 WP-02 9 21 13 25 27 5 0 32 54 203
2011 WP-04 6 17 22 28 22 6 0 24 53 196
2011 WP-05 10 37 15 24 12 1 0 48 36 67
2008 WP 15 30 18 19 14 5 0 47 35 554
2008 WP-02 16 25 14 22 18 5 0 43 42 216
2008 WP-03 0 20 10 20 50 0 0 20 70 10
2008 WP-04 11 31 24 16 12 6 0 45 30 205
2008 WP-05 18 36 15 17 11 3 0 56 29 72
2008 WP-06 35 42 3 16 3 0 0 77 19 31

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 11 29 17 24 15 3 0 41 41 679
2017 WP-01 38 24 11 24 3 0 0 62 27 37
2017 WP-02 15 26 18 25 11 3 1 44 38 245
2017 WP-03 6 39 12 26 15 3 0 46 42 34
2017 WP-04 8 26 17 25 22 3 0 34 48 268
2017 WP-05 0 44 15 25 10 5 0 46 38 59
2017 WP-06 0 46 31 23 0 0 0 46 23 13
2014 WP 5 17 16 25 33 3 0 23 60 379
2014 WP-01 0 8 37 8 27 21 0 10 43 11
2014 WP-02 5 17 14 23 39 2 0 22 63 157
2014 WP-04 5 12 19 29 30 5 0 18 62 145
2014 WP-05 5 21 13 31 31 0 0 26 62 39
2011 WP 6 21 13 32 27 1 0 27 60 497
2011 WP-02 7 20 13 32 27 0 0 28 59 202
2011 WP-04 4 18 16 32 28 3 0 23 61 196
2011 WP-05 1 27 9 37 25 0 0 28 63 67
2008 WP 10 35 12 27 14 2 0 46 42 554
2008 WP-02 10 39 9 29 13 1 0 49 42 216
2008 WP-03 0 20 0 20 60 0 0 20 80 10
2008 WP-04 10 33 15 25 14 3 0 44 41 206
2008 WP-05 6 38 13 31 11 1 0 44 43 71
2008 WP-06 13 35 6 32 13 0 0 48 45 31
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 26 42 15 12 4 1 0 68 16 682
2017 WP-01 41 38 11 8 3 0 0 78 11 37
2017 WP-02 29 38 17 13 2 1 0 68 15 247
2017 WP-03 26 44 9 9 6 3 3 75 16 34
2017 WP-04 22 44 16 11 7 0 0 66 18 269
2017 WP-05 24 48 8 17 2 2 0 72 19 59
2017 WP-06 23 23 38 15 0 0 0 46 15 13
2014 WP 10 28 21 23 17 1 0 38 41 380
2014 WP-01 0 16 21 24 18 21 0 20 53 11
2014 WP-02 8 30 25 17 20 1 0 38 37 158
2014 WP-04 12 24 19 28 15 1 0 36 44 144
2014 WP-05 5 35 10 33 18 0 0 40 50 40
2011 WP 16 42 15 17 10 0 0 58 27 502
2011 WP-02 18 43 14 15 11 0 0 61 25 205
2011 WP-04 16 41 16 16 11 1 0 57 27 197
2011 WP-05 12 45 13 22 6 0 1 58 29 67

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 39 46 9 4 2 1 0 86 5 682
2017 WP-01 33 59 3 5 0 0 0 92 5 37
2017 WP-02 38 45 11 4 1 1 0 84 5 248
2017 WP-03 32 50 9 6 3 0 0 82 9 34
2017 WP-04 40 47 8 4 1 0 0 87 5 268
2017 WP-05 47 39 12 2 0 0 0 86 2 59
2017 WP-06 54 46 0 0 0 0 0 100 0 13
2014 WP 40 44 8 5 1 2 0 85 6 381
2014 WP-01 27 34 29 0 0 10 0 68 0 11
2014 WP-02 32 49 9 7 2 1 0 82 9 158
2014 WP-04 43 41 9 3 1 2 0 87 4 145
2014 WP-05 53 43 5 0 0 0 0 95 0 40
2011 WP 34 44 10 7 3 1 0 80 10 502
2011 WP-02 35 40 9 10 5 0 0 75 15 205
2011 WP-04 31 48 12 5 2 3 0 81 7 197
2011 WP-05 37 48 10 3 1 0 0 85 4 67

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 30 39 11 12 7 1 1 70 19 682
2017 WP-01 41 46 3 11 0 0 0 87 11 37
2017 WP-02 32 39 11 10 5 2 1 73 15 248
2017 WP-03 26 44 12 12 3 0 3 73 15 34
2017 WP-04 25 39 12 12 10 1 0 65 23 269
2017 WP-05 27 47 7 12 3 3 0 77 16 58
2017 WP-06 54 23 8 15 0 0 0 77 15 13
2014 WP 36 41 13 5 4 1 0 77 10 381
2014 WP-01 26 18 29 16 0 0 10 50 18 11
2014 WP-02 34 49 10 2 5 1 0 83 7 158
2014 WP-04 32 37 18 8 3 1 0 71 11 145
2014 WP-05 50 38 5 8 0 0 0 88 8 40
2011 WP 35 39 9 9 6 2 0 76 15 502
2011 WP-02 34 40 8 9 7 1 0 75 17 205
2011 WP-04 31 38 11 10 6 4 1 72 16 197
2011 WP-05 51 37 7 3 1 0 0 88 4 67
2008 WP 34 38 11 10 5 2 1 74 15 553
2008 WP-02 36 33 12 8 6 3 2 73 15 216
2008 WP-03 10 40 0 20 30 0 0 50 50 10
2008 WP-04 30 40 11 13 4 1 0 71 18 205
2008 WP-05 38 41 14 4 1 1 0 80 6 71
2008 WP-06 48 42 3 6 0 0 0 90 6 31

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 18 28 24 15 12 3 1 47 28 678
2017 WP-01 19 35 22 13 5 3 3 57 20 37
2017 WP-02 21 25 25 14 10 4 2 49 25 247
2017 WP-03 12 33 28 12 15 0 0 45 27 33
2017 WP-04 15 26 24 16 16 1 0 42 34 268
2017 WP-05 17 47 17 16 2 2 0 65 18 58
2017 WP-06 8 31 23 15 15 8 0 42 33 13
2014 WP 18 34 20 13 10 3 1 55 25 381
2014 WP-01 10 16 29 16 8 10 10 33 30 11
2014 WP-02 18 34 23 13 10 1 1 53 24 158
2014 WP-04 14 34 21 14 11 4 1 50 27 145
2014 WP-05 33 38 8 10 8 5 0 74 18 40
2011 WP 16 35 23 14 9 3 0 52 24 498
2011 WP-02 16 28 29 18 6 3 0 45 24 203
2011 WP-04 13 36 21 13 14 3 0 50 28 197
2011 WP-05 21 47 14 11 8 0 0 68 18 66

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 16 25 18 18 16 6 1 44 36 682
2017 WP-01 24 33 16 8 13 5 0 60 23 37
2017 WP-02 18 25 19 18 14 5 1 46 33 247
2017 WP-03 15 27 18 29 6 3 3 44 37 34
2017 WP-04 15 23 18 17 20 6 1 41 40 269
2017 WP-05 15 25 17 24 10 8 0 45 37 59
2017 WP-06 0 38 31 8 15 8 0 42 25 13
2014 WP 17 28 17 20 13 4 1 47 35 380
2014 WP-01 9 21 32 17 21 0 0 30 38 10
2014 WP-02 16 29 15 23 14 3 0 47 38 158
2014 WP-04 11 27 21 19 14 7 1 41 36 145
2014 WP-05 28 30 18 18 5 3 0 59 23 40
2011 WP 15 27 13 22 17 6 0 45 41 500
2011 WP-02 16 29 8 24 17 6 0 47 44 203
2011 WP-04 10 23 16 24 21 6 1 35 48 197
2011 WP-05 24 30 16 12 10 7 0 58 24 67

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 71 14 6 3 2 0 4 88 6 683
2017 WP-01 60 27 5 5 0 0 3 89 6 37
2017 WP-02 74 12 4 3 2 0 4 90 5 248
2017 WP-03 73 9 9 3 3 0 3 85 6 34
2017 WP-04 71 13 7 3 3 0 3 87 6 269
2017 WP-05 58 24 5 10 2 0 2 83 12 59
2017 WP-06 85 15 0 0 0 0 0 100 0 13
2014 WP 66 15 7 3 3 1 5 86 6 381
2014 WP-01 53 27 10 0 0 10 0 88 0 11
2014 WP-02 69 14 6 4 1 0 6 88 5 158
2014 WP-04 64 14 8 1 4 1 6 85 6 145
2014 WP-05 65 10 10 10 3 0 3 77 13 40

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 71 16 5 2 2 2 2 91 5 680
2017 WP-01 70 16 3 3 3 3 3 91 6 37
2017 WP-02 75 15 3 2 2 2 2 93 4 248
2017 WP-03 67 12 9 0 3 6 3 86 3 33
2017 WP-04 69 18 5 3 2 2 2 90 5 268
2017 WP-05 63 27 3 3 3 0 0 90 7 59
2017 WP-06 85 0 15 0 0 0 0 85 0 13
2014 WP 68 16 7 3 3 2 2 87 6 381
2014 WP-01 55 8 21 16 0 0 0 63 16 11
2014 WP-02 68 18 6 3 1 2 3 90 3 158
2014 WP-04 69 15 6 1 5 2 2 88 6 145
2014 WP-05 60 13 13 8 8 0 0 73 15 40
2011 WP 68 15 7 3 3 2 2 87 6 498
2011 WP-02 74 13 5 2 2 2 2 90 4 203
2011 WP-04 64 16 7 5 4 3 2 84 9 197
2011 WP-05 59 23 12 2 2 0 3 84 3 66
2008 WP 75 12 5 2 2 1 2 91