2017 Public Service Employee Survey Results for Veterans Affairs Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - WP

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	WP	24	50	6	14	5	75	19	683
2017	WP-01	27	46	3	24	0	73	24	37
2017	WP-02	25	49	6	13	7	74	20	248
2017	WP-03	20	59	15	6	0	79	6	34
2017	WP-04	26	46	7	16	4	73	20	269
2017	WP-05	15	69	2	8	5	85	14	59
2017	WP-06	23	46	15	15	0	69	15	13
2014	WP	22	43	7	19	10	64	29	381
2014	WP-01	10	73	0	16	0	84	16	11
2014	WP-02	23	43	5	17	12	66	29	158
2014	WP-04	20	39	10	22	10	59	32	145
2014	WP-05	23	48	8	15	8	70	23	40
2011	WP	15	49	6	22	9	64	31	500
2011	WP-02	14	48	5	23	10	63	33	203
2011	WP-04	16	48	6	22	8	64	30	197
2011	WP-05	13	52	9	18	7	66	25	67
2008	WP	25	51	5	14	5	76	19	554
2008	WP-02	28	48	6	13	6	76	18	215
2008	WP-03	10	10	10	60	10	20	70	10
2008	WP-04	22	51	6	15	6	73	21	206
2008	WP-05	25	57	4	14	0	82	14	72
2008	WP-06	29	58	0	13	0	87	13	31

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	WP	72	20	3	4	1	0	1	92	5	679
2017	WP-01	70	22	0	8	0	0	0	92	8	36
2017	WP-02	75	18	4	2	0	0	0	94	2	247
2017	WP-03	79	12	0	6	0	3	0	94	6	34
2017	WP-04	69	22	3	4	0	0	2	92	5	267
2017	WP-05	64	24	2	7	3	0	0	88	10	59
2017	WP-06	85	8	0	8	0	0	0	92	8	13
2014	WP	67	24	4	4	1	0	1	92	4	381
2014	WP-01	58	26	0	16	0	0	0	84	16	11
2014	WP-02	72	23	2	2	1	0	1	96	3	158
2014	WP-04	61	26	6	6	1	0	1	88	7	145
2014	WP-05	70	20	8	3	0	0	0	90	3	40
2011	WP	70	20	4	4	2	0	1	90	6	499
2011	WP-02	76	15	3	2	1	0	1	93	4	202
2011	WP-04	65	21	5	5	3	0	1	87	8	197
2011	WP-05	63	30	1	4	0	0	1	94	5	67
2008	WP	78	16	2	2	2	0	1	95	3	554
2008	WP-02	78	14	4	1	2	0	0	93	3	215
2008	WP-03	70	20	0	10	0	0	0	90	10	10
2008	WP-04	80	15	1	2	1	0	0	96	3	206
2008	WP-05	76	19	1	1	0	0	1	97	1	72
2008	WP-06	81	13	0	0	6	0	0	94	6	31

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	WP	68	16	4	6	3	2	86	9	683
2017	WP-01	73	13	5	8	0	0	87	8	37
2017	WP-02	74	15	3	4	2	1	90	7	248
2017	WP-03	64	24	3	6	3	0	88	9	34
2017	WP-04	66	16	5	6	4	3	85	10	269
2017	WP-05	58	22	7	8	5	0	80	14	59
2017	WP-06	69	23	0	8	0	0	92	8	13
2014	WP	65	18	6	5	3	2	85	9	379
2014	WP-01	55	18	10	16	0	0	73	16	11
2014	WP-02	70	17	5	4	3	2	88	6	157
2014	WP-04	63	22	6	5	3	2	86	9	144
2014	WP-05	53	18	8	13	8	3	72	21	40
2011	WP	71	13	4	6	4	2	86	10	499
2011	WP-02	76	10	3	6	2	1	87	9	203
2011	WP-04	70	11	4	7	5	2	83	13	196
2011	WP-05	60	28	4	1	4	1	89	6	67
2008	WP	74	11	3	7	4	1	86	11	553
2008	WP-02	75	11	4	7	3	0	86	10	214
2008	WP-03	70	0	10	10	10	0	70	20	10
2008	WP-04	76	9	3	6	5	1	86	11	206
2008	WP-05	69	17	1	8	3	1	87	11	72
2008	WP-06	74	16	0	6	3	0	90	10	31

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	WP	32	32	7	17	12	64	29	682
2017	WP-01	33	38	5	22	3	70	24	37
2017	WP-02	40	33	6	13	8	73	22	247
2017	WP-03	32	36	3	17	12	68	29	34
2017	WP-04	25	29	9	20	17	54	37	269
2017	WP-05	27	39	8	17	8	66	25	59
2017	WP-06	54	15	8	15	8	69	23	13
2014	WP	33	29	8	15	14	62	29	379
2014	WP-01	29	63	0	0	8	92	8	11
2014	WP-02	35	34	9	13	9	70	22	156
2014	WP-04	28	25	10	22	16	52	38	145
2014	WP-05	38	18	8	15	23	55	38	40
2011	WP	34	35	6	16	9	68	26	501
2011	WP-02	33	36	5	19	7	69	25	204
2011	WP-04	28	31	8	18	14	60	32	197
2011	WP-05	34	45	6	10	4	79	15	67

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	WP	13	43	10	23	11	56	34	681
2017	WP-01	19	35	13	27	5	54	32	37
2017	WP-02	16	40	10	23	11	56	34	247
2017	WP-03	9	35	15	32	9	44	41	34
2017	WP-04	12	46	8	20	13	58	34	268
2017	WP-05	7	46	12	29	7	53	35	59
2017	WP-06	8	62	8	15	8	69	23	13
2014	WP	8	37	13	24	18	45	42	381
2014	WP-01	10	73	0	0	16	84	16	11
2014	WP-02	8	32	13	25	22	40	47	158
2014	WP-04	8	40	13	22	17	48	39	145
2014	WP-05	5	30	15	38	13	35	50	40
2011	WP	10	38	12	26	14	48	40	502
2011	WP-02	6	38	11	30	14	45	45	205
2011	WP-04	10	38	11	23	18	48	41	197
2011	WP-05	16	36	18	22	7	52	30	67
2008	WP	11	46	15	18	10	57	28	553
2008	WP-02	13	47	13	18	7	61	26	215
2008	WP-03	0	20	10	30	40	20	70	10
2008	WP-04	8	47	15	16	14	56	30	205
2008	WP-05	14	39	17	24	7	53	31	72
2008	WP-06	16	52	13	16	3	68	19	31

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	WP	41	42	7	8	2	83	10	682
2017	WP-01	19	35	11	27	8	54	35	37
2017	WP-02	39	43	9	7	2	82	9	247
2017	WP-03	29	56	6	9	0	85	9	34
2017	WP-04	47	40	6	6	2	86	8	269
2017	WP-05	42	46	8	3	0	88	3	59
2017	WP-06	62	38	0	0	0	100	0	13
2014	WP	44	38	7	7	3	82	10	381
2014	WP-01	36	27	29	0	8	63	8	11
2014	WP-02	42	39	7	9	3	81	12	158
2014	WP-04	50	37	6	6	3	86	8	145
2014	WP-05	35	48	5	10	3	83	13	40
2011	WP	41	40	8	7	3	82	10	499
2011	WP-02	37	44	10	6	2	82	8	203
2011	WP-04	43	37	7	10	4	80	13	197
2011	WP-05	41	44	8	5	3	85	8	66
2008	WP	44	40	6	8	2	84	10	554
2008	WP-02	42	38	8	10	3	80	13	215
2008	WP-03	20	50	10	10	10	70	20	10
2008	WP-04	46	42	4	7	1	87	8	206
2008	WP-05	42	50	4	4	0	92	4	72
2008	WP-06	61	19	6	10	3	81	13	31

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	WP	50	37	5	6	2	0	87	8	683
2017	WP-01	33	27	13	19	8	0	60	27	37
2017	WP-02	47	39	5	7	2	0	87	8	248
2017	WP-03	38	59	3	0	0	0	97	0	34
2017	WP-04	56	32	3	6	2	0	88	8	269
2017	WP-05	56	36	8	0	0	0	92	0	59
2017	WP-06	54	46	0	0	0	0	100	0	13
2014	WP	53	36	4	4	3	0	89	7	380
2014	WP-01	45	27	21	8	0	0	71	8	11
2014	WP-02	48	39	3	6	4	0	87	10	158
2014	WP-04	58	33	3	3	3	0	91	6	144
2014	WP-05	53	43	3	3	0	0	95	3	40
2011	WP	49	38	4	6	3	0	87	9	502
2011	WP-02	46	41	3	7	3	0	87	10	205
2011	WP-04	49	37	4	7	4	1	86	10	197
2011	WP-05	49	39	6	4	1	0	88	6	67
2008	WP	47	42	4	5	2	0	89	8	555
2008	WP-02	43	42	4	7	3	0	86	11	216
2008	WP-03	30	40	0	20	10	0	70	30	10
2008	WP-04	51	39	3	4	2	0	91	6	206
2008	WP-05	44	49	4	3	0	0	93	3	72
2008	WP-06	61	32	3	3	0	0	94	3	31

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	WP	34	37	8	15	6	0	71	21	682
2017	WP-01	41	30	11	16	3	0	70	19	37
2017	WP-02	38	36	8	12	6	0	73	19	247
2017	WP-03	35	36	9	15	6	0	71	21	34
2017	WP-04	29	38	7	17	8	0	67	25	269
2017	WP-05	34	44	8	12	2	0	78	14	59
2017	WP-06	62	23	8	8	0	0	85	8	13
2014	WP	32	37	9	14	7	0	69	22	381
2014	WP-01	55	8	29	8	0	0	63	8	11
2014	WP-02	32	38	6	19	6	0	69	25	158
2014	WP-04	26	38	12	13	10	1	65	24	145
2014	WP-05	38	45	10	5	3	0	83	8	40

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	WP	32	38	7	10	13	0	0	70	23	682
2017	WP-01	43	38	11	3	5	0	0	81	8	37
2017	WP-02	35	39	8	9	9	0	0	74	18	248
2017	WP-03	47	41	3	9	0	0	0	88	9	34
2017	WP-04	26	35	6	13	21	0	0	61	33	268
2017	WP-05	39	42	7	5	5	2	0	83	10	59
2017	WP-06	15	54	8	8	15	0	0	69	23	13
2014	WP	23	35	12	16	13	0	0	58	30	381
2014	WP-01	39	16	37	8	0	0	0	55	8	11
2014	WP-02	27	34	9	18	12	0	0	60	30	158
2014	WP-04	17	32	14	19	19	0	0	48	37	145
2014	WP-05	30	55	8	8	0	0	0	85	8	40
2011	WP	23	42	9	14	11	1	0	66	25	500
2011	WP-02	24	41	10	15	10	0	0	65	25	205
2011	WP-04	21	42	8	13	15	1	1	63	28	197
2011	WP-05	29	46	9	11	5	0	0	75	15	65

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	WP	27	21	12	13	21	1	4	51	36	683
2017	WP-01	57	16	16	3	5	0	3	75	8	37
2017	WP-02	28	21	13	11	20	2	6	52	34	248
2017	WP-03	38	29	12	6	6	0	9	74	13	34
2017	WP-04	22	19	12	16	29	1	2	42	46	269
2017	WP-05	27	32	10	19	8	0	3	62	28	59
2017	WP-06	31	31	0	15	15	8	0	67	33	13
2014	WP	26	22	9	13	25	2	4	50	40	381
2014	WP-01	21	53	10	8	8	0	0	74	16	11
2014	WP-02	26	18	9	12	26	2	6	48	41	158
2014	WP-04	23	22	9	14	29	2	1	46	45	145
2014	WP-05	43	25	10	10	13	0	0	68	23	40
2011	WP	19	23	9	16	28	1	5	44	47	498
2011	WP-02	19	19	7	16	32	0	7	41	51	203
2011	WP-04	16	23	11	19	26	2	3	41	48	196
2011	WP-05	27	37	6	7	21	0	1	65	29	67
2008	WP	23	23	9	20	21	1	3	48	43	554
2008	WP-02	26	20	8	24	19	0	3	47	44	215
2008	WP-03	10	20	0	10	30	10	20	43	57	10
2008	WP-04	22	21	10	17	27	1	2	44	46	206
2008	WP-05	25	35	8	17	10	4	1	63	28	72
2008	WP-06	19	29	6	19	16	0	10	54	39	31

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	WP	37	45	7	8	3	0	82	11	683
2017	WP-01	22	32	27	16	3	0	54	19	37
2017	WP-02	47	40	5	6	2	0	87	8	248
2017	WP-03	27	59	6	9	0	0	85	9	34
2017	WP-04	33	46	7	10	4	0	78	14	269
2017	WP-05	32	58	5	3	2	0	90	5	59
2017	WP-06	38	62	0	0	0	0	100	0	13
2014	WP	32	41	10	12	4	0	73	17	381
2014	WP-01	0	71	21	0	8	0	71	8	11
2014	WP-02	38	37	9	14	3	0	75	16	158
2014	WP-04	30	41	11	11	6	0	72	17	145
2014	WP-05	18	48	15	15	5	0	65	20	40
2011	WP	34	42	9	12	4	0	76	16	502
2011	WP-02	36	43	8	10	3	0	79	13	205
2011	WP-04	29	43	8	15	5	1	72	20	197
2011	WP-05	39	34	16	7	3	0	73	10	67
2008	WP	45	40	6	6	2	0	85	9	544
2008	WP-02	44	40	6	8	2	0	84	9	211
2008	WP-03	40	30	10	20	0	0	70	20	10
2008	WP-04	47	37	6	6	3	0	84	9	203
2008	WP-05	33	54	6	7	0	0	87	7	70
2008	WP-06	67	27	0	0	7	0	93	7	30

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	WP	19	34	17	16	13	0	53	30	683
2017	WP-01	19	38	22	11	11	0	57	22	37
2017	WP-02	22	35	16	16	11	0	57	27	248
2017	WP-03	21	44	12	17	6	0	65	23	34
2017	WP-04	13	31	19	19	18	0	45	37	269
2017	WP-05	24	37	22	8	7	2	62	16	59
2017	WP-06	46	38	8	8	0	0	85	8	13
2014	WP	14	35	16	19	16	0	49	35	381
2014	WP-01	10	18	29	34	8	0	29	42	11
2014	WP-02	12	33	17	24	14	0	45	38	158
2014	WP-04	13	36	17	16	19	0	49	34	145
2014	WP-05	18	45	15	10	13	0	63	23	40
2011	WP	11	33	14	22	20	0	44	42	501
2011	WP-02	10	34	12	23	22	0	44	44	204
2011	WP-04	10	26	17	24	22	1	37	46	197
2011	WP-05	21	43	12	16	7	0	64	24	67

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	WP	26	46	12	12	5	71	17	682
2017	WP-01	38	46	11	3	3	84	5	37
2017	WP-02	32	41	14	9	4	73	13	248
2017	WP-03	17	56	9	15	3	74	17	34
2017	WP-04	20	47	9	18	6	67	24	268
2017	WP-05	24	54	14	5	3	78	8	59
2017	WP-06	15	69	8	8	0	85	8	13

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	WP	38	44	10	5	3	0	81	8	683
2017	WP-01	43	40	13	0	3	0	84	3	37
2017	WP-02	46	40	9	4	1	0	86	5	248
2017	WP-03	29	56	6	6	3	0	85	9	34
2017	WP-04	31	44	11	7	7	0	75	13	269
2017	WP-05	35	46	14	5	0	0	81	5	59
2017	WP-06	38	62	0	0	0	0	100	0	13
2014	WP	27	41	12	11	8	0	68	19	381
2014	WP-01	16	29	39	8	8	0	45	16	11
2014	WP-02	27	41	11	13	8	0	69	21	158
2014	WP-04	25	43	13	12	8	0	68	19	145
2014	WP-05	30	45	8	13	5	0	75	18	40
2011	WP	29	44	9	10	7	1	74	17	502
2011	WP-02	29	43	8	13	5	1	73	18	205
2011	WP-04	26	45	11	10	8	1	71	18	197
2011	WP-05	30	54	6	3	7	0	84	10	67
2008	WP	48	39	5	5	2	0	88	7	552
2008	WP-02	51	36	5	6	2	0	87	8	214
2008	WP-03	40	20	0	20	20	0	60	40	10
2008	WP-04	45	42	4	6	3	0	87	9	205
2008	WP-05	40	51	7	1	0	0	92	1	72
2008	WP-06	68	26	3	3	0	0	94	3	31

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	WP	22	37	14	15	12	59	27	680
2017	WP-01	30	35	11	16	8	65	24	37
2017	WP-02	24	38	14	12	11	63	23	248
2017	WP-03	15	49	15	12	9	64	21	33
2017	WP-04	18	34	12	20	16	51	36	267
2017	WP-05	24	44	20	7	5	68	12	59
2017	WP-06	31	62	0	8	0	92	8	13

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	WP	56	35	6	2	0	0	91	2	682
2017	WP-01	46	35	13	5	0	0	81	5	37
2017	WP-02	67	29	3	1	0	0	96	1	248
2017	WP-03	47	44	9	0	0	0	91	0	34
2017	WP-04	50	39	7	3	0	0	89	4	269
2017	WP-05	46	45	7	2	0	0	91	2	58
2017	WP-06	62	38	0	0	0	0	100	0	13
2014	WP	58	29	9	3	1	0	86	4	380
2014	WP-01	55	16	21	8	0	0	71	8	11
2014	WP-02	65	27	5	2	1	0	92	3	158
2014	WP-04	52	31	13	3	1	0	83	4	145
2014	WP-05	46	41	3	8	3	0	87	10	39
2011	WP	61	31	5	2	1	0	92	3	502
2011	WP-02	67	28	2	2	0	0	95	2	205
2011	WP-04	56	31	7	2	2	1	89	4	197
2011	WP-05	54	39	4	1	1	0	93	3	67

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	WP	18	38	13	18	13	1	0	56	31	682
2017	WP-01	11	43	16	13	13	0	3	56	28	37
2017	WP-02	22	40	10	17	10	0	0	63	28	247
2017	WP-03	27	44	12	18	0	0	0	71	18	34
2017	WP-04	10	31	16	23	18	1	0	42	42	269
2017	WP-05	25	54	12	5	3	0	0	80	8	59
2017	WP-06	31	62	8	0	0	0	0	92	0	13
2014	WP	12	31	12	21	24	0	0	43	45	379
2014	WP-01	21	29	18	32	0	0	0	50	32	11
2014	WP-02	10	34	12	22	22	0	0	44	44	157
2014	WP-04	7	28	13	24	28	0	1	35	52	144
2014	WP-05	25	30	13	13	20	0	0	55	33	40
2011	WP	19	36	11	19	13	0	0	56	33	498
2011	WP-02	17	39	10	20	14	0	0	56	34	204
2011	WP-04	18	31	16	21	15	0	0	49	35	195
2011	WP-05	24	44	6	18	8	0	0	68	26	66

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	WP	20	34	18	16	13	0	0	54	29	683
2017	WP-01	19	22	27	19	11	0	3	42	30	37
2017	WP-02	23	35	18	14	11	0	0	57	25	248
2017	WP-03	21	53	12	9	6	0	0	74	15	34
2017	WP-04	12	32	18	21	17	0	0	45	38	269
2017	WP-05	34	36	17	10	3	0	0	70	13	59
2017	WP-06	54	31	8	8	0	0	0	85	8	13
2014	WP	16	29	13	20	21	0	0	46	41	381
2014	WP-01	10	18	21	50	0	0	0	29	50	11
2014	WP-02	14	32	16	19	19	1	0	46	38	158
2014	WP-04	13	29	12	20	26	0	1	42	46	145
2014	WP-05	28	30	8	13	23	0	0	58	35	40

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	WP	22	39	14	13	13	0	0	60	26	683
2017	WP-01	27	35	22	11	5	0	0	62	16	37
2017	WP-02	28	41	13	11	8	0	0	68	19	248
2017	WP-03	21	44	20	6	6	0	3	67	12	34
2017	WP-04	14	36	14	16	19	0	0	50	35	269
2017	WP-05	29	41	14	12	5	0	0	69	17	59
2017	WP-06	31	46	0	23	0	0	0	77	23	13
2014	WP	18	31	14	18	19	0	0	48	38	380
2014	WP-01	10	45	21	24	0	0	0	55	24	11
2014	WP-02	15	35	12	19	19	0	0	50	38	157
2014	WP-04	15	29	15	17	23	0	0	44	41	145
2014	WP-05	28	20	18	23	13	0	0	48	35	40
2011	WP	17	36	13	20	14	0	0	52	35	501
2011	WP-02	16	38	9	20	18	0	0	54	38	205
2011	WP-04	14	32	17	20	17	0	0	46	37	196
2011	WP-05	28	33	15	21	1	1	0	62	23	67

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	WP	38	41	12	6	3	0	79	9	683
2017	WP-01	22	43	19	13	3	0	65	16	37
2017	WP-02	46	38	11	3	2	0	84	5	248
2017	WP-03	32	47	12	6	3	0	80	9	34
2017	WP-04	32	42	14	8	4	0	74	12	269
2017	WP-05	39	46	8	5	2	0	85	7	59
2017	WP-06	54	46	0	0	0	0	100	0	13
2014	WP	36	37	11	12	4	0	74	16	378
2014	WP-01	12	47	21	12	9	0	59	21	10
2014	WP-02	43	30	11	15	2	0	73	16	158
2014	WP-04	32	41	12	10	5	0	73	15	143
2014	WP-05	30	45	8	10	8	0	75	18	40
2011	WP	34	45	8	8	4	1	79	12	502
2011	WP-02	35	48	7	7	2	1	84	9	205
2011	WP-04	29	41	11	13	5	1	71	18	197
2011	WP-05	42	45	7	1	3	1	88	5	67
2008	WP	46	41	7	4	2	0	87	6	554
2008	WP-02	46	40	6	6	3	0	86	8	215
2008	WP-03	40	50	10	0	0	0	90	0	10
2008	WP-04	46	40	7	4	2	0	86	7	206
2008	WP-05	39	53	4	4	0	0	92	4	72
2008	WP-06	61	29	6	0	3	0	90	3	31

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	WP	16	23	20	20	20	1	39	41	682
2017	WP-01	65	19	3	0	3	11	94	3	37
2017	WP-02	17	28	19	18	16	0	46	35	247
2017	WP-03	35	27	24	6	6	3	64	12	34
2017	WP-04	7	17	19	27	30	0	24	57	269
2017	WP-05	7	29	42	12	10	0	35	22	59
2017	WP-06	23	8	23	31	15	0	31	46	13
2014	WP	12	18	21	18	30	0	30	49	381
2014	WP-01	31	24	10	16	18	0	55	34	11
2014	WP-02	8	15	22	18	37	0	23	55	158
2014	WP-04	13	14	25	19	29	1	27	48	145
2014	WP-05	15	40	15	13	18	0	55	30	40
2011	WP	8	16	27	21	28	0	24	49	500
2011	WP-02	9	9	27	16	38	0	19	54	204
2011	WP-04	7	15	27	26	25	1	22	51	196
2011	WP-05	7	28	28	22	13	0	36	36	67
2008	WP	9	22	27	21	20	0	32	41	554
2008	WP-02	11	20	24	23	22	0	31	45	215
2008	WP-03	0	10	40	20	30	0	10	50	10
2008	WP-04	7	21	29	21	22	0	28	43	206
2008	WP-05	13	28	33	19	7	0	40	26	72
2008	WP-06	6	42	26	19	6	0	48	26	31

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	WP	21	32	30	10	4	0	2	14	55	680
2017	WP-01	0	19	48	13	11	0	8	26	21	37
2017	WP-02	21	28	29	13	6	0	3	20	50	246
2017	WP-03	17	29	39	9	0	0	6	10	49	34
2017	WP-04	26	35	26	9	3	0	1	11	62	268
2017	WP-05	15	41	34	7	0	2	2	7	58	59
2017	WP-06	38	38	23	0	0	0	0	0	77	13
2014	WP	28	40	24	6	1	0	1	7	69	381
2014	WP-01	24	18	26	31	0	0	0	31	43	11
2014	WP-02	28	38	27	5	1	0	1	6	67	158
2014	WP-04	28	46	21	5	1	0	0	6	73	145
2014	WP-05	40	43	18	0	0	0	0	0	83	40
2011	WP	37	39	19	3	2	0	0	5	76	499
2011	WP-02	44	33	17	3	2	1	0	5	77	203
2011	WP-04	36	42	18	3	2	0	0	5	78	196
2011	WP-05	24	55	15	6	0	0	0	6	79	67
2008	WP	20	38	32	7	2	0	0	9	59	553
2008	WP-02	26	40	24	8	2	0	0	10	66	215
2008	WP-03	30	40	30	0	0	0	0	0	70	10
2008	WP-04	17	40	34	7	2	0	0	10	57	205
2008	WP-05	14	38	42	7	0	0	0	7	51	72
2008	WP-06	16	19	52	6	6	0	0	13	35	31

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	WP	17	25	31	15	7	3	2	24	44	680
2017	WP-01	3	19	35	22	22	0	0	43	22	37
2017	WP-02	15	22	33	15	9	3	4	26	39	245
2017	WP-03	15	27	29	15	6	0	9	23	45	34
2017	WP-04	24	26	27	15	5	2	1	21	51	269
2017	WP-05	7	34	29	20	3	7	0	25	44	59
2017	WP-06	8	38	54	0	0	0	0	0	46	13
2014	WP	34	35	21	8	1	0	0	10	69	381
2014	WP-01	16	27	36	21	0	0	0	21	43	11
2014	WP-02	32	36	18	11	2	0	1	13	69	158
2014	WP-04	37	34	23	4	1	1	0	5	72	145
2014	WP-05	45	35	15	3	3	0	0	5	80	40
2011	WP	31	34	22	9	2	2	1	11	66	498
2011	WP-02	31	30	21	11	2	3	1	14	64	202
2011	WP-04	35	32	22	7	3	1	0	10	68	196
2011	WP-05	27	43	21	9	0	0	0	9	70	67
2008	WP	14	25	36	19	5	1	1	24	40	553
2008	WP-02	14	24	33	21	6	1	1	27	39	214
2008	WP-03	40	20	20	20	0	0	0	20	60	10
2008	WP-04	11	26	42	16	4	0	0	20	37	206
2008	WP-05	19	22	36	21	1	0	0	22	42	72
2008	WP-06	10	29	26	29	6	0	0	35	39	31

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	WP	18	24	32	15	6	1	3	23	44	678
2017	WP-01	8	24	16	19	16	8	8	42	39	37
2017	WP-02	13	19	34	20	9	1	4	30	34	245
2017	WP-03	15	24	43	12	0	0	6	13	41	33
2017	WP-04	25	28	30	11	5	0	0	17	53	268
2017	WP-05	14	27	36	17	2	0	5	20	43	59
2017	WP-06	31	15	54	0	0	0	0	0	46	13
2014	WP	24	25	35	13	2	0	1	16	49	380
2014	WP-01	8	32	39	21	0	0	0	21	40	11
2014	WP-02	19	27	36	14	3	0	1	17	46	158
2014	WP-04	26	25	33	14	2	0	0	16	51	144
2014	WP-05	45	20	30	5	0	0	0	5	65	40
2011	WP	32	28	30	8	2	0	0	10	60	499
2011	WP-02	36	23	31	9	1	0	0	10	59	203
2011	WP-04	30	32	30	6	3	0	0	9	61	196
2011	WP-05	28	27	27	16	1	0	0	18	55	67
2008	WP	27	36	28	8	2	0	1	9	63	554
2008	WP-02	22	34	31	9	3	0	1	12	57	215
2008	WP-03	30	50	10	10	0	0	0	10	80	10
2008	WP-04	34	32	25	8	0	0	0	9	66	206
2008	WP-05	19	47	31	3	0	0	0	3	67	72
2008	WP-06	19	45	23	10	3	0	0	13	65	31

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	WP	16	20	31	20	9	1	3	29	38	680
2017	WP-01	8	13	11	13	30	0	25	57	29	37
2017	WP-02	15	14	27	27	12	1	3	41	31	247
2017	WP-03	6	17	35	33	6	0	3	40	24	34
2017	WP-04	19	27	33	15	5	1	0	19	47	268
2017	WP-05	9	24	48	16	2	2	0	18	33	58
2017	WP-06	54	31	8	8	0	0	0	8	85	13
2014	WP	23	24	33	15	4	0	1	19	47	380
2014	WP-01	8	16	45	21	10	0	0	31	24	11
2014	WP-02	23	17	36	16	6	0	1	22	41	157
2014	WP-04	24	30	30	13	3	1	0	16	54	145
2014	WP-05	30	25	33	13	0	0	0	13	55	40
2011	WP	30	23	32	12	2	0	1	14	53	496
2011	WP-02	36	19	29	13	3	0	2	15	56	200
2011	WP-04	30	23	34	10	3	0	1	13	53	196
2011	WP-05	18	18	49	13	1	0	0	15	36	67
2008	WP	16	27	38	15	3	0	1	18	43	553
2008	WP-02	17	28	36	14	3	0	1	18	46	214
2008	WP-03	30	30	30	10	0	0	0	10	60	10
2008	WP-04	20	25	34	16	3	0	0	19	46	206
2008	WP-05	4	24	56	14	3	0	0	17	28	72
2008	WP-06	10	26	39	19	6	0	0	26	35	31

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	WP	30	26	23	11	7	1	2	18	58	681
2017	WP-01	8	19	24	16	27	0	5	46	29	37
2017	WP-02	28	21	23	13	10	2	3	24	51	246
2017	WP-03	15	27	32	18	3	0	6	22	44	34
2017	WP-04	40	27	19	9	3	1	1	12	68	269
2017	WP-05	17	37	30	10	2	3	0	12	56	59
2017	WP-06	46	31	15	8	0	0	0	8	77	13
2014	WP	52	25	15	5	2	0	0	7	78	380
2014	WP-01	35	16	29	10	10	0	0	21	50	11
2014	WP-02	51	24	17	5	3	0	1	8	75	157
2014	WP-04	54	27	13	6	1	0	0	6	81	145
2014	WP-05	63	30	5	3	0	0	0	3	93	40
2011	WP	54	28	12	5	1	0	0	5	82	500
2011	WP-02	64	24	8	3	0	1	0	3	89	204
2011	WP-04	53	27	13	7	1	0	0	8	79	196
2011	WP-05	37	36	22	4	0	0	0	4	73	67
2008	WP	31	32	24	9	3	0	1	12	64	551
2008	WP-02	31	37	21	6	4	0	1	10	69	214
2008	WP-03	40	30	10	20	0	0	0	20	70	10
2008	WP-04	32	26	27	11	2	1	0	13	59	204
2008	WP-05	26	36	24	8	4	0	1	13	63	72
2008	WP-06	32	26	26	10	6	0	0	16	58	31

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	WP	18	23	29	18	6	3	3	25	44	678
2017	WP-01	13	14	32	11	19	8	3	33	31	37
2017	WP-02	16	24	28	18	6	3	4	27	43	245
2017	WP-03	20	21	44	9	0	0	6	10	44	34
2017	WP-04	24	23	25	20	5	2	1	26	48	267
2017	WP-05	7	29	34	20	5	2	3	27	37	59
2017	WP-06	15	8	46	23	8	0	0	31	23	13
2014	WP	24	21	28	16	7	2	2	24	47	379
2014	WP-01	24	8	29	10	18	10	0	32	35	11
2014	WP-02	22	18	29	19	8	2	3	28	41	157
2014	WP-04	26	25	26	15	6	1	1	21	52	144
2014	WP-05	35	23	25	13	5	0	0	18	58	40
2011	WP	18	19	32	21	8	1	1	30	38	498
2011	WP-02	21	14	31	20	9	2	2	30	37	203
2011	WP-04	18	19	32	23	9	0	0	31	37	195
2011	WP-05	12	22	40	19	4	0	1	24	35	67
2008	WP	15	25	30	20	7	1	1	28	41	551
2008	WP-02	13	27	30	18	8	1	3	27	42	215
2008	WP-04	18	21	29	22	7	2	0	30	41	205
2008	WP-05	13	28	34	20	4	1	0	24	41	71
2008	WP-06	10	19	39	29	3	0	0	32	29	31

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	WP	30	28	31	7	3	1	1	9	59	677
2017	WP-01	19	19	40	8	8	5	0	17	40	37
2017	WP-02	19	26	39	11	3	1	1	14	46	244
2017	WP-03	17	20	44	12	3	0	3	15	39	34
2017	WP-04	45	31	19	3	2	0	0	5	76	267
2017	WP-05	24	34	41	2	0	0	0	2	58	59
2017	WP-06	0	46	38	8	8	0	0	15	46	13
2014	WP	34	28	28	7	2	0	1	9	63	376
2014	WP-02	31	24	37	5	2	0	1	7	55	156
2014	WP-04	40	32	21	6	1	0	1	7	72	144
2014	WP-05	38	30	28	5	0	0	0	5	68	40

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	WP	77	10	4	4	2	0	3	90	6	680
2017	WP-01	73	11	5	11	0	0	0	84	11	37
2017	WP-02	80	7	3	2	4	0	4	91	6	245
2017	WP-03	76	12	3	6	0	0	3	91	6	34
2017	WP-04	77	11	4	3	2	0	3	91	5	269
2017	WP-05	69	15	7	7	2	0	0	85	8	59
2017	WP-06	92	8	0	0	0	0	0	100	0	13
2014	WP	73	12	6	3	2	1	4	89	5	381
2014	WP-01	71	18	10	0	0	0	0	90	0	11
2014	WP-02	74	11	6	3	1	1	5	89	5	158
2014	WP-04	70	12	7	3	3	1	5	86	7	145
2014	WP-05	73	13	3	5	5	0	3	87	10	40
2011	WP	75	9	5	4	3	1	3	88	7	502
2011	WP-02	77	9	5	3	2	0	4	89	6	205
2011	WP-04	73	11	3	5	4	2	3	88	9	197
2011	WP-05	75	9	10	1	3	0	1	85	5	67
2008	WP	77	9	3	3	2	0	6	91	5	555
2008	WP-02	75	9	5	2	2	1	6	91	4	216
2008	WP-03	60	10	0	30	0	0	0	70	30	10
2008	WP-04	80	8	2	2	3	0	4	92	6	206
2008	WP-05	72	10	4	4	1	0	8	89	6	72
2008	WP-06	81	6	3	3	0	0	6	93	3	31

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	WP	22	30	16	12	13	5	2	56	27	681
2017	WP-01	38	27	24	3	5	3	0	67	8	37
2017	WP-02	23	28	17	13	13	5	1	54	27	248
2017	WP-03	23	32	3	12	9	6	15	70	26	34
2017	WP-04	20	29	16	12	18	4	1	52	31	267
2017	WP-05	22	34	19	15	2	8	0	61	19	59
2017	WP-06	31	46	15	0	8	0	0	77	8	13
2014	WP	19	30	17	15	15	2	2	51	31	380
2014	WP-01	18	16	27	8	10	10	10	43	23	11
2014	WP-02	13	31	20	20	15	2	0	45	35	157
2014	WP-04	17	28	18	13	18	3	3	48	33	145
2014	WP-05	35	40	5	13	3	0	5	79	16	40

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	WP	38	31	9	12	11	0	69	23	682
2017	WP-01	52	32	0	13	3	0	84	16	37
2017	WP-02	38	28	11	12	11	0	66	23	248
2017	WP-03	32	47	3	9	9	0	79	18	34
2017	WP-04	34	32	9	12	13	0	66	25	268
2017	WP-05	44	34	7	13	0	2	79	14	59
2017	WP-06	54	31	8	0	8	0	85	8	13
2014	WP	34	36	9	11	9	1	71	20	381
2014	WP-01	29	27	18	16	10	0	55	26	11
2014	WP-02	28	37	11	15	9	0	65	24	158
2014	WP-04	31	39	9	11	9	1	71	20	145
2014	WP-05	58	35	0	0	5	3	95	5	40

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	WP	26	36	13	16	8	1	0	62	24	683
2017	WP-01	35	38	11	8	5	3	0	75	14	37
2017	WP-02	21	33	15	21	9	1	0	55	30	248
2017	WP-03	20	35	12	18	9	6	0	59	29	34
2017	WP-04	28	37	13	13	9	1	0	66	22	269
2017	WP-05	32	34	10	17	3	3	0	68	21	59
2017	WP-06	8	46	23	15	8	0	0	54	23	13
2014	WP	19	41	13	17	7	1	2	62	25	380
2014	WP-01	0	39	27	16	18	0	0	39	34	11
2014	WP-02	17	40	13	19	12	0	1	57	31	158
2014	WP-04	17	46	15	15	3	1	3	65	19	144
2014	WP-05	33	33	13	18	3	3	0	67	21	40
2011	WP	22	33	15	21	9	1	0	56	30	501
2011	WP-02	17	34	11	26	11	1	0	51	38	205
2011	WP-04	25	30	20	16	9	0	0	55	25	196
2011	WP-05	28	33	15	19	3	1	0	62	23	67
2008	WP	21	43	11	15	7	2	1	65	23	555
2008	WP-02	15	41	11	21	10	2	0	57	32	216
2008	WP-03	20	10	30	20	20	0	0	30	40	10
2008	WP-04	21	43	13	13	7	2	0	66	21	206
2008	WP-05	31	49	7	14	0	0	0	79	14	72
2008	WP-06	48	39	6	3	0	0	3	90	3	31

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	WP	17	30	16	15	11	11	0	53	29	681
2017	WP-01	22	38	13	11	5	11	0	67	18	37
2017	WP-02	15	27	18	15	11	13	1	49	31	247
2017	WP-03	15	23	21	24	6	12	0	43	33	34
2017	WP-04	15	30	17	15	12	10	0	51	31	268
2017	WP-05	27	48	7	8	5	5	0	79	14	59
2017	WP-06	23	46	15	15	0	0	0	69	15	13
2014	WP	21	26	20	11	9	9	3	54	23	380
2014	WP-01	0	18	37	24	10	10	0	21	38	11
2014	WP-02	18	29	20	10	13	8	2	52	26	158
2014	WP-04	15	24	26	14	4	13	5	47	22	144
2014	WP-05	45	25	10	8	10	3	0	72	18	40
2011	WP	21	29	18	14	11	6	0	54	27	498
2011	WP-02	15	28	23	16	12	5	0	46	30	202
2011	WP-04	19	29	16	14	14	8	0	52	31	196
2011	WP-05	39	31	12	9	6	1	1	72	15	67
2008	WP	24	31	14	14	10	6	1	59	26	555
2008	WP-02	15	30	17	16	13	8	0	50	31	216
2008	WP-03	20	10	10	20	40	0	0	30	60	10
2008	WP-04	20	32	16	15	11	6	0	56	27	206
2008	WP-05	47	35	4	10	1	3	0	84	11	72
2008	WP-06	61	26	3	3	3	0	3	90	7	31

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	WP	6	16	18	22	21	17	1	27	52	679
2017	WP-01	14	24	30	8	16	8	0	41	26	37
2017	WP-02	4	15	15	21	25	19	0	24	57	247
2017	WP-03	6	17	21	27	9	17	3	29	45	34
2017	WP-04	6	13	19	23	22	16	1	23	54	268
2017	WP-05	7	22	12	29	9	19	2	37	48	58
2017	WP-06	8	31	23	31	0	8	0	42	33	13
2014	WP	7	19	13	22	28	11	1	30	56	381
2014	WP-01	0	0	27	18	45	10	0	0	70	11
2014	WP-02	4	21	12	22	30	11	1	28	58	158
2014	WP-04	8	10	14	25	30	12	1	21	63	145
2014	WP-05	10	35	8	20	18	8	3	50	42	40

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	WP	37	41	8	9	5	1	78	14	678
2017	WP-01	50	36	6	6	3	0	86	8	36
2017	WP-02	33	41	10	8	6	1	75	14	247
2017	WP-03	49	41	0	9	0	0	91	9	34
2017	WP-04	37	39	7	10	6	0	77	16	266
2017	WP-05	34	54	5	7	0	0	88	7	59
2017	WP-06	62	31	8	0	0	0	92	0	13
2014	WP	30	43	9	14	5	0	72	19	381
2014	WP-01	27	36	10	27	0	0	63	27	11
2014	WP-02	25	40	11	18	6	0	65	25	158
2014	WP-04	31	46	7	11	5	0	77	16	145
2014	WP-05	38	45	10	8	0	0	83	8	40

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	WP	33	33	13	11	10	0	0	67	21	683
2017	WP-01	57	30	5	5	3	0	0	87	8	37
2017	WP-02	38	32	12	9	8	0	0	70	17	248
2017	WP-03	35	27	15	12	12	0	0	61	24	34
2017	WP-04	28	33	12	14	13	0	0	61	27	269
2017	WP-05	29	44	17	8	2	0	0	73	10	59
2017	WP-06	31	46	15	0	8	0	0	77	8	13
2014	WP	32	40	9	9	9	0	0	73	18	381
2014	WP-01	29	42	21	8	0	0	0	71	8	11
2014	WP-02	34	43	7	8	8	1	0	77	16	158
2014	WP-04	27	40	10	10	12	0	1	67	22	145
2014	WP-05	45	40	8	8	0	0	0	85	8	40
2011	WP	25	36	14	17	9	0	0	60	26	502
2011	WP-02	26	38	14	14	8	0	0	64	22	205
2011	WP-04	21	34	13	22	11	0	0	55	32	197
2011	WP-05	34	31	16	15	3	0	0	66	18	67
2008	WP	27	37	11	15	11	0	0	64	26	554
2008	WP-02	26	38	8	17	11	0	0	64	28	216
2008	WP-03	20	30	0	30	20	0	0	50	50	10
2008	WP-04	25	37	13	13	13	0	0	62	26	206
2008	WP-05	35	32	11	14	6	1	0	69	20	71
2008	WP-06	29	42	16	6	3	3	0	73	10	31

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	WP	42	29	11	8	7	2	0	73	16	682
2017	WP-01	57	40	3	0	0	0	0	97	0	37
2017	WP-02	44	26	13	8	6	2	0	72	14	248
2017	WP-03	44	27	12	12	3	0	3	73	15	34
2017	WP-04	38	28	11	11	10	2	0	67	22	268
2017	WP-05	41	44	8	5	0	2	0	86	5	59
2017	WP-06	31	46	8	0	8	8	0	83	8	13
2014	WP	40	32	11	10	7	1	0	72	17	379
2014	WP-01	47	16	10	16	10	0	0	63	27	11
2014	WP-02	39	30	11	14	6	1	0	69	20	158
2014	WP-04	34	34	14	8	9	1	1	68	18	143
2014	WP-05	58	40	3	0	0	0	0	98	0	40
2011	WP	31	37	13	12	7	1	0	68	19	500
2011	WP-02	30	38	13	11	7	1	0	68	19	205
2011	WP-04	31	34	13	13	8	1	0	65	21	195
2011	WP-05	39	37	9	10	4	0	0	76	15	67
2008	WP	35	33	11	11	6	3	0	71	18	555
2008	WP-02	32	34	11	14	6	2	0	68	20	216
2008	WP-03	10	40	20	20	10	0	0	50	30	10
2008	WP-04	33	34	13	10	8	2	0	68	19	206
2008	WP-05	56	22	6	8	4	4	0	81	13	72
2008	WP-06	48	39	6	3	0	3	0	90	3	31

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	WP	37	32	11	11	9	0	0	69	20	681
2017	WP-01	46	38	5	11	0	0	0	84	11	37
2017	WP-02	41	29	13	10	7	0	0	70	17	247
2017	WP-03	41	18	9	27	3	0	3	61	30	34
2017	WP-04	32	33	10	10	13	0	0	66	24	269
2017	WP-05	36	43	10	7	2	2	0	81	9	58
2017	WP-06	38	46	8	0	8	0	0	85	8	13
2014	WP	36	35	8	13	7	0	0	71	21	381
2014	WP-01	47	16	10	16	10	0	0	63	27	11
2014	WP-02	33	34	10	15	8	0	0	67	23	158
2014	WP-04	30	38	10	15	6	0	1	69	22	145
2014	WP-05	58	38	0	5	0	0	0	95	5	40
2011	WP	28	39	10	14	8	0	0	67	23	501
2011	WP-02	27	41	9	17	6	0	0	68	23	205
2011	WP-04	26	36	13	12	13	0	0	62	25	196
2011	WP-05	39	42	4	12	3	0	0	81	15	67
2008	WP	33	36	9	12	9	1	0	69	21	555
2008	WP-02	28	39	7	15	10	0	0	68	25	216
2008	WP-03	20	20	30	20	10	0	0	40	30	10
2008	WP-04	29	38	10	12	9	2	0	68	21	206
2008	WP-05	54	24	6	7	10	0	0	78	17	72
2008	WP-06	52	39	0	10	0	0	0	90	10	31

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	WP	83	8	3	1	2	0	3	94	3	682
2017	WP-01	76	13	3	3	3	0	3	92	6	37
2017	WP-02	85	7	1	1	2	0	4	96	3	247
2017	WP-03	85	6	3	3	0	0	3	94	3	34
2017	WP-04	80	9	4	2	2	0	2	92	4	269
2017	WP-05	88	8	2	0	0	0	2	98	0	59
2017	WP-06	100	0	0	0	0	0	0	100	0	13
2014	WP	82	7	3	2	2	0	4	92	4	380
2014	WP-01	71	18	10	0	0	0	0	90	0	11
2014	WP-02	84	6	3	1	1	0	5	94	2	157
2014	WP-04	78	7	3	3	4	0	4	88	8	145
2014	WP-05	83	10	3	3	0	0	3	95	3	40
2011	WP	80	9	3	2	1	0	4	92	4	499
2011	WP-02	82	6	3	2	1	0	4	93	4	204
2011	WP-04	77	11	2	3	2	1	4	92	5	195
2011	WP-05	81	9	7	1	0	0	1	91	2	67
2008	WP	83	6	3	1	2	0	5	94	3	555
2008	WP-02	81	7	3	0	2	0	6	95	2	216
2008	WP-03	80	10	10	0	0	0	0	90	0	10
2008	WP-04	84	3	2	1	3	0	5	93	5	206
2008	WP-05	82	7	3	0	1	0	7	96	1	72
2008	WP-06	90	0	3	0	3	0	3	93	3	31

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	WP	51	25	5	7	7	3	1	80	15	679
2017	WP-01	54	32	5	3	0	3	3	91	3	37
2017	WP-02	55	22	5	7	6	4	0	80	14	246
2017	WP-03	59	27	3	9	0	3	0	88	9	34
2017	WP-04	48	27	4	8	10	2	1	77	18	268
2017	WP-05	55	29	9	5	0	2	0	86	5	58
2017	WP-06	46	31	0	8	8	8	0	83	17	13
2014	WP	52	26	5	8	7	1	2	80	15	381
2014	WP-01	55	27	18	0	0	0	0	82	0	11
2014	WP-02	54	25	4	8	6	2	3	82	14	158
2014	WP-04	46	26	6	10	9	1	1	74	20	145
2014	WP-05	68	25	0	5	3	0	0	93	8	40
2011	WP	52	28	5	8	6	1	1	81	14	500
2011	WP-02	54	24	8	6	5	0	2	81	12	205
2011	WP-04	49	30	4	9	7	1	0	80	16	195
2011	WP-05	58	28	1	7	3	1	0	88	11	67

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	WP	50	25	8	9	7	0	75	17	679
2017	WP-01	54	32	5	3	3	3	89	6	37
2017	WP-02	57	20	9	8	6	0	77	13	245
2017	WP-03	50	29	6	12	3	0	79	15	34
2017	WP-04	44	25	7	13	10	0	69	23	269
2017	WP-05	52	34	9	5	0	0	86	5	58
2017	WP-06	62	31	0	0	8	0	92	8	13

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	WP	52	24	11	5	6	1	77	11	680
2017	WP-01	51	35	5	5	0	3	89	6	37
2017	WP-02	58	20	14	2	5	1	79	7	246
2017	WP-03	47	38	9	3	3	0	85	6	34
2017	WP-04	44	26	10	9	8	1	72	18	269
2017	WP-05	57	26	12	3	0	2	84	4	58
2017	WP-06	85	8	0	8	0	0	92	8	13

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	WP	44	27	9	9	10	0	0	71	19	677
2017	WP-01	58	33	3	6	0	0	0	92	6	36
2017	WP-02	51	26	10	7	7	0	0	77	14	246
2017	WP-03	35	35	12	12	6	0	0	71	18	34
2017	WP-04	38	24	9	12	16	0	0	62	28	268
2017	WP-05	44	33	11	11	0	2	0	79	11	57
2017	WP-06	62	31	0	0	8	0	0	92	8	13
2014	WP	45	28	8	8	10	0	0	73	19	379
2014	WP-01	45	18	21	8	8	0	0	63	16	11
2014	WP-02	43	32	8	10	7	1	0	75	17	156
2014	WP-04	40	26	10	8	16	0	1	66	24	145
2014	WP-05	65	25	3	5	3	0	0	90	8	40

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	WP	18	36	16	14	7	5	4	59	24	83
2017	WP-04	30	30	20	0	10	10	0	67	11	10
2017	WP-05	11	32	11	32	6	8	0	47	41	35
2017	WP-06	15	31	23	0	8	0	23	60	10	13
2014	WP	19	40	11	16	10	3	1	62	27	63
2014	WP-02	18	46	18	9	9	0	0	64	18	11
2014	WP-05	7	38	14	28	14	0	0	45	41	29

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	WP	23	33	17	8	8	11	1	63	17	681
2017	WP-01	38	38	11	5	5	3	0	78	11	37
2017	WP-02	26	28	19	6	8	12	1	62	16	247
2017	WP-03	20	44	9	3	6	15	3	78	11	34
2017	WP-04	22	30	19	10	7	11	0	59	20	269
2017	WP-05	15	46	15	5	7	12	0	69	13	59
2017	WP-06	15	69	8	8	0	0	0	85	8	13
2014	WP	16	21	22	17	13	11	0	41	34	381
2014	WP-01	16	8	29	16	10	21	0	30	34	11
2014	WP-02	15	22	23	15	14	10	1	42	33	158
2014	WP-04	14	17	24	21	13	12	0	34	38	145
2014	WP-05	20	28	23	15	3	13	0	54	20	40
2011	WP	14	28	25	13	15	5	0	44	30	501
2011	WP-02	17	22	28	12	17	4	0	40	30	204
2011	WP-04	10	28	24	14	16	8	0	41	33	197
2011	WP-05	13	45	16	13	9	3	0	60	23	67

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	WP	18	28	19	17	13	4	0	48	32	679
2017	WP-01	31	28	19	11	6	6	0	62	18	36
2017	WP-02	22	29	19	14	11	4	1	54	26	247
2017	WP-03	26	33	17	6	12	3	3	63	19	34
2017	WP-04	14	24	18	24	16	3	0	40	42	267
2017	WP-05	12	39	27	14	7	2	0	52	21	59
2017	WP-06	8	46	31	8	8	0	0	54	15	13
2014	WP	7	18	20	24	29	2	0	26	54	381
2014	WP-01	0	16	39	8	27	10	0	17	39	11
2014	WP-02	8	17	17	26	30	2	0	26	57	158
2014	WP-04	5	14	23	21	32	3	0	20	56	145
2014	WP-05	5	23	18	38	18	0	0	28	55	40
2011	WP	6	22	21	26	24	0	0	28	50	499
2011	WP-02	7	23	19	28	24	0	0	30	52	203
2011	WP-04	5	18	24	26	26	1	0	23	52	197
2011	WP-05	8	27	17	29	20	0	0	35	48	66
2008	WP	15	32	19	19	13	2	0	48	33	554
2008	WP-02	16	33	15	19	15	2	0	50	35	216
2008	WP-03	0	0	40	20	40	0	0	0	60	10
2008	WP-04	13	32	23	18	13	1	0	45	31	205
2008	WP-05	17	38	15	21	10	0	0	54	31	72
2008	WP-06	26	35	13	19	6	0	0	61	26	31

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	WP	11	23	19	23	16	6	1	37	43	681
2017	WP-01	27	22	13	30	3	5	0	52	34	37
2017	WP-02	13	23	21	18	16	8	1	40	37	246
2017	WP-03	17	30	12	23	12	3	3	50	37	34
2017	WP-04	8	20	18	28	19	7	0	31	50	269
2017	WP-05	7	25	25	22	15	5	0	34	39	59
2017	WP-06	8	46	15	15	15	0	0	54	31	13
2014	WP	4	14	18	28	32	5	0	19	63	381
2014	WP-01	0	8	29	24	18	21	0	10	53	11
2014	WP-02	4	14	18	29	32	3	0	18	64	158
2014	WP-04	4	13	17	26	36	4	0	18	64	145
2014	WP-05	3	13	18	33	28	8	0	16	65	40
2011	WP	3	16	16	37	25	2	0	20	64	499
2011	WP-02	4	17	15	36	28	0	0	21	64	203
2011	WP-04	1	13	18	39	26	3	0	14	67	196
2011	WP-05	1	22	19	34	22	0	0	24	57	67
2008	WP	6	28	18	31	15	2	0	35	46	554
2008	WP-02	7	27	18	31	14	2	0	36	46	215
2008	WP-03	0	40	10	0	50	0	0	40	50	10
2008	WP-04	6	27	19	28	15	4	0	35	45	206
2008	WP-05	0	29	15	42	14	0	0	29	56	72
2008	WP-06	6	39	13	32	10	0	0	45	42	31

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	WP	15	24	21	17	18	5	0	41	37	681
2017	WP-01	33	24	16	19	5	3	0	58	25	37
2017	WP-02	18	25	18	17	15	6	1	46	34	246
2017	WP-03	15	38	15	9	15	6	3	58	26	34
2017	WP-04	11	18	23	19	24	4	0	31	45	269
2017	WP-05	12	31	29	14	12	3	0	44	26	59
2017	WP-06	8	46	15	8	8	15	0	64	18	13
2014	WP	7	17	18	18	35	5	0	26	56	381
2014	WP-01	0	26	21	8	35	10	0	29	48	11
2014	WP-02	5	16	19	18	37	4	0	22	58	158
2014	WP-04	8	12	19	21	37	5	0	20	60	145
2014	WP-05	8	23	20	15	25	10	0	33	44	40
2011	WP	9	22	17	26	22	5	0	32	50	499
2011	WP-02	9	21	13	25	27	5	0	32	54	203
2011	WP-04	6	17	22	28	22	6	0	24	53	196
2011	WP-05	10	37	15	24	12	1	0	48	36	67
2008	WP	15	30	18	19	14	5	0	47	35	554
2008	WP-02	16	25	14	22	18	5	0	43	42	216
2008	WP-03	0	20	10	20	50	0	0	20	70	10
2008	WP-04	11	31	24	16	12	6	0	45	30	205
2008	WP-05	18	36	15	17	11	3	0	56	29	72
2008	WP-06	35	42	3	16	3	0	0	77	19	31

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	WP	11	29	17	24	15	3	0	41	41	679
2017	WP-01	38	24	11	24	3	0	0	62	27	37
2017	WP-02	15	26	18	25	11	3	1	44	38	245
2017	WP-03	6	39	12	26	15	3	0	46	42	34
2017	WP-04	8	26	17	25	22	3	0	34	48	268
2017	WP-05	0	44	15	25	10	5	0	46	38	59
2017	WP-06	0	46	31	23	0	0	0	46	23	13
2014	WP	5	17	16	25	33	3	0	23	60	379
2014	WP-01	0	8	37	8	27	21	0	10	43	11
2014	WP-02	5	17	14	23	39	2	0	22	63	157
2014	WP-04	5	12	19	29	30	5	0	18	62	145
2014	WP-05	5	21	13	31	31	0	0	26	62	39
2011	WP	6	21	13	32	27	1	0	27	60	497
2011	WP-02	7	20	13	32	27	0	0	28	59	202
2011	WP-04	4	18	16	32	28	3	0	23	61	196
2011	WP-05	1	27	9	37	25	0	0	28	63	67
2008	WP	10	35	12	27	14	2	0	46	42	554
2008	WP-02	10	39	9	29	13	1	0	49	42	216
2008	WP-03	0	20	0	20	60	0	0	20	80	10
2008	WP-04	10	33	15	25	14	3	0	44	41	206
2008	WP-05	6	38	13	31	11	1	0	44	43	71
2008	WP-06	13	35	6	32	13	0	0	48	45	31

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	WP	26	42	15	12	4	1	0	68	16	682
2017	WP-01	41	38	11	8	3	0	0	78	11	37
2017	WP-02	29	38	17	13	2	1	0	68	15	247
2017	WP-03	26	44	9	9	6	3	3	75	16	34
2017	WP-04	22	44	16	11	7	0	0	66	18	269
2017	WP-05	24	48	8	17	2	2	0	72	19	59
2017	WP-06	23	23	38	15	0	0	0	46	15	13
2014	WP	10	28	21	23	17	1	0	38	41	380
2014	WP-01	0	16	21	24	18	21	0	20	53	11
2014	WP-02	8	30	25	17	20	1	0	38	37	158
2014	WP-04	12	24	19	28	15	1	0	36	44	144
2014	WP-05	5	35	10	33	18	0	0	40	50	40
2011	WP	16	42	15	17	10	0	0	58	27	502
2011	WP-02	18	43	14	15	11	0	0	61	25	205
2011	WP-04	16	41	16	16	11	1	0	57	27	197
2011	WP-05	12	45	13	22	6	0	1	58	29	67

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	WP	39	46	9	4	2	1	86	5	682
2017	WP-01	33	59	3	5	0	0	92	5	37
2017	WP-02	38	45	11	4	1	1	84	5	248
2017	WP-03	32	50	9	6	3	0	82	9	34
2017	WP-04	40	47	8	4	1	0	87	5	268
2017	WP-05	47	39	12	2	0	0	86	2	59
2017	WP-06	54	46	0	0	0	0	100	0	13
2014	WP	40	44	8	5	1	2	85	6	381
2014	WP-01	27	34	29	0	0	10	68	0	11
2014	WP-02	32	49	9	7	2	1	82	9	158
2014	WP-04	43	41	9	3	1	2	87	4	145
2014	WP-05	53	43	5	0	0	0	95	0	40
2011	WP	34	44	10	7	3	1	80	10	502
2011	WP-02	35	40	9	10	5	0	75	15	205
2011	WP-04	31	48	12	5	2	3	81	7	197
2011	WP-05	37	48	10	3	1	0	85	4	67

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	WP	30	39	11	12	7	1	1	70	19	682
2017	WP-01	41	46	3	11	0	0	0	87	11	37
2017	WP-02	32	39	11	10	5	2	1	73	15	248
2017	WP-03	26	44	12	12	3	0	3	73	15	34
2017	WP-04	25	39	12	12	10	1	0	65	23	269
2017	WP-05	27	47	7	12	3	3	0	77	16	58
2017	WP-06	54	23	8	15	0	0	0	77	15	13
2014	WP	36	41	13	5	4	1	0	77	10	381
2014	WP-01	26	18	29	16	0	0	10	50	18	11
2014	WP-02	34	49	10	2	5	1	0	83	7	158
2014	WP-04	32	37	18	8	3	1	0	71	11	145
2014	WP-05	50	38	5	8	0	0	0	88	8	40
2011	WP	35	39	9	9	6	2	0	76	15	502
2011	WP-02	34	40	8	9	7	1	0	75	17	205
2011	WP-04	31	38	11	10	6	4	1	72	16	197
2011	WP-05	51	37	7	3	1	0	0	88	4	67
2008	WP	34	38	11	10	5	2	1	74	15	553
2008	WP-02	36	33	12	8	6	3	2	73	15	216
2008	WP-03	10	40	0	20	30	0	0	50	50	10
2008	WP-04	30	40	11	13	4	1	0	71	18	205
2008	WP-05	38	41	14	4	1	1	0	80	6	71
2008	WP-06	48	42	3	6	0	0	0	90	6	31

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	WP	18	28	24	15	12	3	1	47	28	678
2017	WP-01	19	35	22	13	5	3	3	57	20	37
2017	WP-02	21	25	25	14	10	4	2	49	25	247
2017	WP-03	12	33	28	12	15	0	0	45	27	33
2017	WP-04	15	26	24	16	16	1	0	42	34	268
2017	WP-05	17	47	17	16	2	2	0	65	18	58
2017	WP-06	8	31	23	15	15	8	0	42	33	13
2014	WP	18	34	20	13	10	3	1	55	25	381
2014	WP-01	10	16	29	16	8	10	10	33	30	11
2014	WP-02	18	34	23	13	10	1	1	53	24	158
2014	WP-04	14	34	21	14	11	4	1	50	27	145
2014	WP-05	33	38	8	10	8	5	0	74	18	40
2011	WP	16	35	23	14	9	3	0	52	24	498
2011	WP-02	16	28	29	18	6	3	0	45	24	203
2011	WP-04	13	36	21	13	14	3	0	50	28	197
2011	WP-05	21	47	14	11	8	0	0	68	18	66

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	WP	16	25	18	18	16	6	1	44	36	682
2017	WP-01	24	33	16	8	13	5	0	60	23	37
2017	WP-02	18	25	19	18	14	5	1	46	33	247
2017	WP-03	15	27	18	29	6	3	3	44	37	34
2017	WP-04	15	23	18	17	20	6	1	41	40	269
2017	WP-05	15	25	17	24	10	8	0	45	37	59
2017	WP-06	0	38	31	8	15	8	0	42	25	13
2014	WP	17	28	17	20	13	4	1	47	35	380
2014	WP-01	9	21	32	17	21	0	0	30	38	10
2014	WP-02	16	29	15	23	14	3	0	47	38	158
2014	WP-04	11	27	21	19	14	7	1	41	36	145
2014	WP-05	28	30	18	18	5	3	0	59	23	40
2011	WP	15	27	13	22	17	6	0	45	41	500
2011	WP-02	16	29	8	24	17	6	0	47	44	203
2011	WP-04	10	23	16	24	21	6	1	35	48	197
2011	WP-05	24	30	16	12	10	7	0	58	24	67

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	WP	71	14	6	3	2	0	4	88	6	683
2017	WP-01	60	27	5	5	0	0	3	89	6	37
2017	WP-02	74	12	4	3	2	0	4	90	5	248
2017	WP-03	73	9	9	3	3	0	3	85	6	34
2017	WP-04	71	13	7	3	3	0	3	87	6	269
2017	WP-05	58	24	5	10	2	0	2	83	12	59
2017	WP-06	85	15	0	0	0	0	0	100	0	13
2014	WP	66	15	7	3	3	1	5	86	6	381
2014	WP-01	53	27	10	0	0	10	0	88	0	11
2014	WP-02	69	14	6	4	1	0	6	88	5	158
2014	WP-04	64	14	8	1	4	1	6	85	6	145
2014	WP-05	65	10	10	10	3	0	3	77	13	40

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	WP	71	16	5	2	2	2	2	91	5	680
2017	WP-01	70	16	3	3	3	3	3	91	6	37
2017	WP-02	75	15	3	2	2	2	2	93	4	248
2017	WP-03	67	12	9	0	3	6	3	86	3	33
2017	WP-04	69	18	5	3	2	2	2	90	5	268
2017	WP-05	63	27	3	3	3	0	0	90	7	59
2017	WP-06	85	0	15	0	0	0	0	85	0	13
2014	WP	68	16	7	3	3	2	2	87	6	381
2014	WP-01	55	8	21	16	0	0	0	63	16	11
2014	WP-02	68	18	6	3	1	2	3	90	3	158
2014	WP-04	69	15	6	1	5	2	2	88	6	145
2014	WP-05	60	13	13	8	8	0	0	73	15	40
2011	WP	68	15	7	3	3	2	2	87	6	498
2011	WP-02	74	13	5	2	2	2	2	90	4	203
2011	WP-04	64	16	7	5	4	3	2	84	9	197
2011	WP-05	59	23	12	2	2	0	3	84	3	66
2008	WP	75	12	5	2	2	1	2	91	4	554
2008	WP-02	77	11	4	3	1	2	1	91	4	216
2008	WP-03	50	20	20	10	0	0	0	70	10	10
2008	WP-04	77	13	4	0	3	0	2	92	4	205
2008	WP-05	71	15	6	4	1	0	3	89	6	72
2008	WP-06	81	10	6	0	3	0	0	90	3	31

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	WP	13	24	18	22	18	3	0	39	42	682
2017	WP-01	33	30	13	13	8	3	0	64	22	37
2017	WP-02	15	25	17	20	18	4	1	42	40	248
2017	WP-03	9	38	18	21	9	6	0	50	31	34
2017	WP-04	11	20	19	27	19	3	0	32	48	269
2017	WP-05	9	35	15	24	16	2	0	44	40	58
2017	WP-06	8	38	38	8	8	0	0	46	15	13
2014	WP	6	20	17	25	29	2	0	27	56	381
2014	WP-01	0	26	29	18	16	10	0	29	39	11
2014	WP-02	6	19	18	24	29	4	0	25	56	158
2014	WP-04	6	18	19	28	28	1	0	24	56	145
2014	WP-05	8	13	8	33	40	0	0	20	73	40
2011	WP	7	23	17	25	25	2	0	31	51	501
2011	WP-02	10	24	17	25	22	1	0	35	49	204
2011	WP-04	5	20	17	24	30	4	0	26	56	197
2011	WP-05	6	22	21	28	21	1	0	29	50	67
2008	WP	12	33	18	24	11	2	0	46	35	554
2008	WP-02	14	34	17	23	10	1	1	49	34	216
2008	WP-03	0	20	40	10	30	0	0	20	40	10
2008	WP-04	12	29	21	24	11	2	0	42	36	205
2008	WP-05	10	39	13	25	11	3	0	50	37	72
2008	WP-06	16	48	10	26	0	0	0	65	26	31

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	WP	13	23	16	20	23	3	1	38	46	682
2017	WP-01	27	27	11	13	19	0	3	56	33	37
2017	WP-02	12	21	14	20	27	5	1	35	51	248
2017	WP-03	15	41	12	24	6	0	3	58	30	34
2017	WP-04	12	17	20	23	22	4	1	31	48	269
2017	WP-05	8	36	15	19	19	3	0	46	39	59
2017	WP-06	8	54	23	8	8	0	0	62	15	13
2014	WP	6	18	13	23	36	2	2	25	61	381
2014	WP-01	0	29	10	36	24	0	0	29	61	11
2014	WP-02	4	12	16	27	37	1	3	17	67	158
2014	WP-04	6	14	14	22	38	3	2	22	63	145
2014	WP-05	8	38	5	18	33	0	0	45	50	40
2011	WP	6	17	16	21	36	1	2	24	59	501
2011	WP-02	6	15	17	20	40	1	2	22	61	205
2011	WP-04	5	16	17	21	38	2	2	21	61	196
2011	WP-05	9	18	13	30	24	0	6	29	57	67
2008	WP	12	27	16	23	19	1	3	40	43	554
2008	WP-02	11	18	17	26	24	0	3	30	52	216
2008	WP-03	0	30	10	10	50	0	0	30	60	10
2008	WP-04	12	33	18	19	16	1	1	47	35	205
2008	WP-05	17	36	10	24	13	0	1	54	37	72
2008	WP-06	16	35	13	16	10	0	10	57	29	31

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	WP	13	29	23	19	12	5	44	32	682
2017	WP-01	19	40	19	11	8	3	61	19	37
2017	WP-02	16	29	24	18	9	4	46	29	248
2017	WP-03	12	44	17	17	3	6	60	22	34
2017	WP-04	10	22	24	22	16	5	34	41	268
2017	WP-05	8	41	27	12	7	5	52	20	59
2017	WP-06	31	54	8	8	0	0	85	8	13

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	WP	33	37	17	6	5	4	0	72	11	682
2017	WP-01	43	32	13	3	5	3	0	78	8	37
2017	WP-02	36	35	15	7	3	4	0	75	10	247
2017	WP-03	18	50	15	3	3	9	3	77	7	34
2017	WP-04	29	38	17	6	7	3	0	69	13	269
2017	WP-05	34	32	25	5	0	3	0	68	5	59
2017	WP-06	54	31	8	8	0	0	0	85	8	13
2014	WP	36	33	18	7	2	5	0	72	10	380
2014	WP-01	42	10	29	0	8	10	0	59	9	11
2014	WP-02	35	33	18	7	3	3	0	71	10	158
2014	WP-04	36	29	18	8	2	6	0	70	11	144
2014	WP-05	43	38	10	5	3	3	0	82	8	40

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	WP	31	41	14	8	4	2	74	12	682
2017	WP-01	60	24	5	8	3	0	84	11	37
2017	WP-02	34	40	15	6	3	2	76	9	248
2017	WP-03	20	65	6	6	0	3	88	6	34
2017	WP-04	27	42	14	10	6	2	69	17	269
2017	WP-05	31	39	19	10	0	2	71	10	59
2017	WP-06	38	62	0	0	0	0	100	0	13
2014	WP	33	38	14	9	4	2	72	14	381
2014	WP-01	42	18	29	0	0	10	68	0	11
2014	WP-02	33	34	17	10	4	1	68	15	158
2014	WP-04	31	41	10	10	6	2	73	16	145
2014	WP-05	35	40	18	8	0	0	75	8	40
2011	WP	21	40	18	12	7	2	63	19	499
2011	WP-02	22	38	16	13	8	1	62	22	202
2011	WP-04	15	44	19	12	8	2	61	20	197
2011	WP-05	27	40	16	7	6	3	69	14	67

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	WP	36	41	9	10	4	0	77	14	680
2017	WP-01	60	32	5	3	0	0	92	3	37
2017	WP-02	38	43	8	7	4	0	81	10	247
2017	WP-03	35	47	6	12	0	0	82	12	34
2017	WP-04	30	39	11	15	6	0	69	21	267
2017	WP-05	39	44	8	8	0	0	83	8	59
2017	WP-06	54	46	0	0	0	0	100	0	13
2014	WP	32	35	15	11	7	0	67	18	379
2014	WP-01	34	37	21	8	0	0	71	8	11
2014	WP-02	32	34	14	8	11	0	66	20	157
2014	WP-04	27	35	20	14	4	0	62	18	144
2014	WP-05	40	38	10	10	3	0	78	13	40
2011	WP	24	39	17	11	9	0	63	20	496
2011	WP-02	28	36	13	13	9	0	65	22	203
2011	WP-04	18	41	19	12	9	1	60	21	193
2011	WP-05	25	39	22	7	6	0	64	13	67
2008	WP	31	44	9	10	6	0	75	16	554
2008	WP-02	30	44	12	10	5	0	73	15	216
2008	WP-03	0	40	10	30	20	0	40	50	10
2008	WP-04	31	42	9	11	7	0	73	18	205
2008	WP-05	33	53	6	6	3	0	86	8	72
2008	WP-06	48	42	0	10	0	0	90	10	31

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	WP	25	32	18	13	12	0	56	25	683
2017	WP-01	41	30	16	8	5	0	70	13	37
2017	WP-02	30	28	19	12	10	0	58	22	248
2017	WP-03	35	35	15	6	9	0	71	15	34
2017	WP-04	17	32	18	16	17	0	50	32	269
2017	WP-05	22	41	22	7	7	2	64	14	59
2017	WP-06	31	46	8	15	0	0	77	15	13
2014	WP	12	24	19	23	21	0	37	44	381
2014	WP-01	21	26	10	16	27	0	47	43	11
2014	WP-02	13	24	16	22	24	0	37	46	158
2014	WP-04	8	24	22	25	21	0	32	46	145
2014	WP-05	15	30	23	18	15	0	45	33	40
2011	WP	15	28	22	21	15	0	42	36	501
2011	WP-02	15	30	20	19	15	0	46	34	204
2011	WP-04	14	24	21	22	18	1	38	41	197
2011	WP-05	15	27	27	24	7	0	42	31	67

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	WP	23	34	20	14	9	0	58	23	683
2017	WP-01	35	30	24	8	3	0	65	11	37
2017	WP-02	28	32	20	12	7	0	60	20	248
2017	WP-03	27	44	12	12	6	0	71	17	34
2017	WP-04	17	34	20	17	12	0	51	29	269
2017	WP-05	20	44	20	10	5	0	64	15	59
2017	WP-06	38	54	8	0	0	0	92	0	13
2014	WP	11	27	16	24	21	0	38	46	381
2014	WP-01	21	16	21	16	27	0	36	43	11
2014	WP-02	12	25	14	24	25	0	37	49	158
2014	WP-04	9	26	20	25	20	1	35	45	145
2014	WP-05	5	40	13	30	13	0	45	43	40
2011	WP	14	32	19	22	14	0	45	36	501
2011	WP-02	14	32	17	23	12	0	47	36	205
2011	WP-04	13	29	19	21	18	0	42	39	196
2011	WP-05	13	34	24	18	9	1	48	27	67
2008	WP	27	41	11	15	6	1	68	21	554
2008	WP-02	28	38	11	14	7	2	67	22	216
2008	WP-03	10	30	0	40	20	0	40	60	10
2008	WP-04	23	43	11	17	6	0	67	22	205
2008	WP-05	29	43	13	11	4	0	72	15	72
2008	WP-06	42	45	6	6	0	0	87	6	31

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	WP	25	24	18	15	12	5	0	52	29	682
2017	WP-01	27	19	11	27	11	5	0	49	40	37
2017	WP-02	28	28	18	12	10	4	0	58	23	248
2017	WP-03	29	21	21	20	0	9	0	55	22	34
2017	WP-04	23	20	21	18	16	3	0	44	35	268
2017	WP-05	22	37	14	15	8	3	0	61	25	59
2017	WP-06	23	38	8	0	15	15	0	73	18	13
2014	WP	18	20	21	16	20	4	1	40	38	381
2014	WP-01	37	18	18	8	18	0	0	55	27	11
2014	WP-02	16	20	19	20	20	4	1	38	42	158
2014	WP-04	15	21	27	13	20	3	1	38	34	145
2014	WP-05	15	23	23	13	25	3	0	38	38	40
2011	WP	22	22	15	19	17	3	1	46	38	501
2011	WP-02	24	23	15	18	14	4	1	50	34	205
2011	WP-04	20	21	13	20	22	2	1	43	44	196
2011	WP-05	18	21	18	21	15	1	6	42	39	67
2008	WP	27	28	16	16	9	3	1	57	26	554
2008	WP-02	29	22	16	18	10	4	0	54	29	216
2008	WP-03	30	10	0	40	20	0	0	40	60	10
2008	WP-04	23	34	15	15	11	2	0	59	26	206
2008	WP-05	30	24	24	13	6	4	0	56	19	71
2008	WP-06	39	39	6	6	3	3	3	83	10	31

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	WP	22	42	36	683
2017	WP-01	27	27	46	37
2017	WP-02	22	46	33	248
2017	WP-03	32	29	39	34
2017	WP-04	20	45	36	269
2017	WP-05	17	41	42	59
2017	WP-06	54	31	15	13
2014	WP	21	41	38	380
2014	WP-01	16	57	27	11
2014	WP-02	22	39	40	158
2014	WP-04	20	42	38	144
2014	WP-05	25	40	35	40
2011	WP	25	42	34	501
2011	WP-02	19	47	34	204
2011	WP-04	29	39	32	197
2011	WP-05	28	33	39	67

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	WP	19	26	35	9	7	5	151
2017	WP-01	20	20	50	10	0	0	10
2017	WP-02	24	28	33	2	4	9	54
2017	WP-03	9	36	9	0	45	0	11
2017	WP-04	17	15	38	21	6	4	53
2014	WP	23	6	40	19	9999	13	80
2014	WP-02	30	6	38	15	9999	12	34
2014	WP-04	21	3	34	28	9999	14	29
2014	WP-05	10	10	50	10	9999	20	10
2011	WP	33	10	39	11	9999	7	123
2011	WP-02	42	3	37	8	9999	11	38
2011	WP-04	24	12	43	14	9999	7	58
2011	WP-05	42	16	37	5	9999	0	19

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	WP	18	82	682
2017	WP-01	13	87	37
2017	WP-02	21	79	248
2017	WP-04	17	83	268
2017	WP-05	15	85	59
2014	WP	22	78	380
2014	WP-02	28	72	157
2014	WP-04	19	81	145
2014	WP-05	13	88	40

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	WP	59	124
2017	WP-02	64	52
2017	WP-04	53	47
2014	WP	71	84
2014	WP-02	70	43
2014	WP-04	67	27

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	WP	56	124
2017	WP-02	50	52
2017	WP-04	62	47
2014	WP	51	84
2014	WP-02	51	43
2014	WP-04	56	27

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	WP	8	124
2014	WP	7	84
2014	WP-04	0	27

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	WP	6	124
2017	WP-04	13	47
2014	WP-02	0	43

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	Total responses
2017	WP-02	52
2014	WP	84
2014	WP-02	43
2014	WP-04	27

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	WP	23	124
2017	WP-02	19	52
2017	WP-04	21	47
2014	WP	13	84
2014	WP-02	14	43

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	WP-02	0	52
2014	WP-04	0	27

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	WP	44	124
2017	WP-02	48	52
2017	WP-04	36	47
2014	WP	51	83
2014	WP-02	53	42
2014	WP-04	48	27

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	WP	39	124
2017	WP-02	36	52
2017	WP-04	47	47
2014	WP	41	83
2014	WP-02	41	42
2014	WP-04	37	27

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	WP	43	124
2017	WP-02	31	52
2017	WP-04	62	47
2014	WP	44	83
2014	WP-02	49	42
2014	WP-04	37	27

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	WP	33	124
2017	WP-02	40	52
2017	WP-04	30	47
2014	WP	47	83
2014	WP-02	55	42
2014	WP-04	41	27

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	WP	34	124
2017	WP-02	29	52
2017	WP-04	45	47
2014	WP	22	83
2014	WP-02	24	42
2014	WP-04	19	27

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	WP	63	124
2017	WP-02	59	52
2017	WP-04	66	47
2014	WP	61	83
2014	WP-02	57	42
2014	WP-04	70	27

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	WP	49	124
2017	WP-02	42	52
2017	WP-04	57	47
2014	WP	35	83
2014	WP-02	34	42
2014	WP-04	48	27

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	WP-04	0	47
2014	WP-04	0	27

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	WP	9	124
2017	WP-02	0	52
2017	WP-04	17	47
2014	WP-04	0	27

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	WP	16	124
2017	WP-02	15	52
2017	WP-04	19	47
2014	WP	10	83
2014	WP-02	12	42

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	WP	50	124
2017	WP-02	42	52
2017	WP-04	66	47
2014	WP	42	83
2014	WP-02	52	42
2014	WP-04	30	27

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	WP	32	124
2017	WP-02	35	52
2017	WP-04	19	47
2014	WP	42	83
2014	WP-02	50	42
2014	WP-04	41	27

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	WP	10	124
2017	WP-02	10	52
2017	WP-04	13	47
2014	WP	18	83
2014	WP-02	14	42

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	WP	56	124
2017	WP-02	50	52
2017	WP-04	53	47
2014	WP	80	84
2014	WP-02	82	43
2014	WP-04	74	27

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	WP	37	124
2017	WP-02	37	52
2017	WP-04	36	47
2014	WP	31	84
2014	WP-02	31	43
2014	WP-04	33	27

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	WP	12	124
2017	WP-04	13	47
2014	WP	14	84
2014	WP-02	16	43

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	WP	36	124
2017	WP-02	36	52
2017	WP-04	40	47
2014	WP	45	84
2014	WP-02	47	43
2014	WP-04	48	27

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	WP	11	124
2017	WP-02	13	52
2017	WP-04	11	47
2014	WP	18	84
2014	WP-02	19	43
2014	WP-04	19	27

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	WP	13	124
2017	WP-02	11	52
2017	WP-04	17	47
2014	WP	13	84
2014	WP-02	14	43

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	WP	13	124
2017	WP-02	13	52
2017	WP-04	13	47
2014	WP	15	84
2014	WP-02	17	43
2014	WP-04	19	27

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	WP	8	124
2017	WP-02	11	52
2014	WP	13	84
2014	WP-02	14	43

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	WP	23	124
2017	WP-02	23	52
2017	WP-04	26	47
2014	WP	12	84
2014	WP-02	14	43

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	WP	6	108
2014	WP	12	73
2014	WP-04	22	23

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	WP	12	108
2017	WP-04	21	39
2014	WP	16	73
2014	WP-02	19	37

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	WP	12	108
2017	WP-04	18	39
2014	WP	12	73
2014	WP-02	19	37

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	WP	6	108
2014	WP	9	73

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	WP	8	108
2014	WP	16	73
2014	WP-02	22	37

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	WP	18	108
2017	WP-02	22	46
2014	WP	7	73

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	WP	6	108
2014	WP	10	73

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	WP	15	108
2017	WP-02	11	46
2017	WP-04	26	39
2014	WP	16	73
2014	WP-02	21	37

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	WP	29	108
2017	WP-02	26	46
2017	WP-04	33	39
2014	WP	27	73
2014	WP-02	22	37
2014	WP-04	35	23

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	WP	5	108
2014	WP	9	73

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	WP	49	108
2017	WP-02	48	46
2017	WP-04	59	39
2014	WP	44	73
2014	WP-02	43	37
2014	WP-04	48	23

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	WP	108
2017	WP-02	46
2017	WP-04	39
2014	WP	73
2014	WP-02	37
2014	WP-04	23

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	WP	69	108
2017	WP-02	70	46
2017	WP-04	77	39
2014	WP	57	73
2014	WP-02	62	37
2014	WP-04	48	23

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	WP-04	0	39

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	WP	22	108
2017	WP-02	24	46
2017	WP-04	15	39
2014	WP	17	73
2014	WP-02	20	37

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	WP	88	12	124
2017	WP-02	90	10	52
2017	WP-04	91	9	47

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	WP	11	18	24	9	11	23	6	39	27	682
2017	WP-01	24	19	16	5	5	19	11	62	15	37
2017	WP-02	12	16	24	9	11	23	5	39	28	248
2017	WP-03	9	15	42	3	6	17	9	32	12	34
2017	WP-04	8	16	25	8	13	24	6	34	30	268
2017	WP-05	10	20	15	19	7	24	5	43	36	59
2017	WP-06	15	38	8	8	8	15	8	70	20	13
2014	WP	10	20	20	11	14	20	5	40	33	381
2014	WP-01	8	16	29	10	8	21	8	33	26	11
2014	WP-02	11	16	20	13	17	19	5	35	39	158
2014	WP-04	8	18	21	9	14	26	5	37	33	145
2014	WP-05	10	40	18	10	5	13	5	61	18	40

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	WP	21	31	21	8	8	10	0	58	18	681
2017	WP-01	41	30	11	11	0	5	3	77	12	37
2017	WP-02	22	30	20	9	8	11	0	58	19	247
2017	WP-03	17	21	35	3	9	15	0	45	14	34
2017	WP-04	18	31	21	8	10	11	0	56	21	268
2017	WP-05	19	37	22	10	3	8	0	61	15	59
2017	WP-06	38	38	15	0	8	0	0	77	8	13
2014	WP	16	32	20	13	8	9	1	54	24	380
2014	WP-01	16	27	21	10	8	18	0	52	23	11
2014	WP-02	14	31	23	15	8	8	1	49	26	158
2014	WP-04	15	31	19	15	8	12	1	52	25	144
2014	WP-05	18	45	20	8	5	5	0	66	13	40
2011	WP	25	35	17	14	7	3	0	62	21	496
2011	WP-02	24	38	17	12	6	2	0	64	19	204
2011	WP-04	20	31	16	17	10	5	0	54	29	195
2011	WP-05	35	34	18	9	2	2	0	70	11	65

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	WP	29	53	8	7	3	0	1	83	9	683
2017	WP-01	16	60	11	5	8	0	0	76	13	37
2017	WP-02	29	57	8	4	2	0	0	87	5	248
2017	WP-03	29	44	9	12	6	0	0	73	17	34
2017	WP-04	27	51	8	10	3	0	1	79	13	269
2017	WP-05	35	54	3	3	0	2	2	93	4	59
2017	WP-06	38	62	0	0	0	0	0	100	0	13
2014	WP	35	53	7	3	1	1	1	89	4	381
2014	WP-01	0	73	18	0	8	0	0	73	8	11
2014	WP-02	39	55	4	2	0	1	0	94	2	158
2014	WP-04	26	55	12	6	1	0	1	81	7	145
2014	WP-05	60	35	3	0	0	3	0	97	0	40
2011	WP	36	53	6	5	0	0	1	89	5	499
2011	WP-02	38	55	4	3	0	0	0	93	3	204
2011	WP-04	27	54	8	10	1	0	1	81	10	195
2011	WP-05	52	45	1	0	1	0	0	97	1	67
2008	WP	34	50	6	6	2	0	1	86	8	555
2008	WP-02	36	50	7	6	0	0	0	86	7	216
2008	WP-03	20	60	10	0	10	0	0	80	10	10
2008	WP-04	27	55	7	8	4	0	0	82	12	206
2008	WP-05	46	46	4	1	1	1	0	93	3	72
2008	WP-06	39	35	3	0	0	0	23	96	0	31

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	WP	13	29	20	11	8	17	3	51	23	680
2017	WP-01	27	25	13	8	5	19	3	66	17	37
2017	WP-02	16	30	21	10	8	15	2	54	21	247
2017	WP-03	12	27	30	6	3	20	3	50	11	34
2017	WP-04	8	27	21	13	10	18	3	44	29	267
2017	WP-05	14	31	24	7	7	17	2	54	17	59
2017	WP-06	23	31	15	0	8	23	0	70	10	13
2014	WP	12	35	18	14	9	9	3	53	26	381
2014	WP-01	0	26	29	16	18	0	10	29	39	11
2014	WP-02	13	32	18	18	9	8	1	50	30	158
2014	WP-04	9	36	19	15	9	8	4	51	28	145
2014	WP-05	15	43	23	5	3	13	0	66	9	40
2011	WP	15	35	17	16	7	8	2	56	26	499
2011	WP-02	17	36	15	17	8	6	1	57	27	204
2011	WP-04	10	28	20	21	7	11	3	45	32	195
2011	WP-05	21	48	15	4	3	4	4	75	8	67

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	WP	43	33	11	5	2	6	1	81	7	682
2017	WP-01	49	35	11	3	0	3	0	86	3	37
2017	WP-02	43	33	13	3	2	6	0	81	5	247
2017	WP-03	35	39	6	3	0	18	0	89	4	34
2017	WP-04	39	34	10	8	3	5	1	78	11	269
2017	WP-05	58	25	8	3	0	3	2	87	4	59
2017	WP-06	54	31	8	0	0	8	0	92	0	13
2014	WP	48	34	8	3	2	5	1	87	5	381
2014	WP-01	47	8	18	8	8	10	0	61	18	11
2014	WP-02	51	33	6	4	1	4	0	88	6	158
2014	WP-04	35	43	12	1	2	5	2	84	4	145
2014	WP-05	73	23	0	0	0	5	0	100	0	40
2011	WP	38	39	10	5	3	4	1	82	8	498
2011	WP-02	40	40	7	6	2	5	0	84	9	204
2011	WP-04	34	39	14	4	4	5	1	77	8	196
2011	WP-05	51	37	6	5	0	2	0	89	5	65
2008	WP	37	40	9	5	1	6	2	84	6	553
2008	WP-02	36	41	11	4	2	7	0	83	6	216
2008	WP-03	20	40	20	10	0	10	0	67	11	10
2008	WP-04	32	44	9	7	1	6	0	81	9	205
2008	WP-05	55	34	7	3	0	1	0	90	3	71
2008	WP-06	39	23	3	3	0	3	29	90	5	31

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	WP	31	34	16	6	3	10	1	72	10	681
2017	WP-01	41	32	19	3	3	3	0	75	6	37
2017	WP-02	33	34	17	5	2	9	0	74	8	247
2017	WP-03	23	41	12	3	0	21	0	82	4	34
2017	WP-04	29	34	15	8	4	9	1	70	14	268
2017	WP-05	34	29	19	3	0	14	2	74	4	59
2017	WP-06	31	38	15	15	0	0	0	69	15	13
2014	WP	28	33	18	5	6	10	1	68	12	381
2014	WP-01	8	34	18	0	18	21	0	53	23	11
2014	WP-02	29	33	15	6	9	9	0	68	16	158
2014	WP-04	19	35	25	3	3	12	2	64	7	145
2014	WP-05	48	30	5	10	3	5	0	82	13	40
2011	WP	25	37	14	7	5	10	2	71	14	494
2011	WP-02	25	40	13	7	6	9	0	71	15	202
2011	WP-04	23	37	15	6	5	14	1	70	12	192
2011	WP-05	31	36	16	7	3	6	0	71	11	67
2008	WP	34	37	14	8	4	3	1	74	12	555
2008	WP-02	32	36	12	11	6	4	0	71	17	216
2008	WP-03	10	30	40	0	10	10	0	44	11	10
2008	WP-04	30	40	17	6	4	3	0	72	11	206
2008	WP-05	56	26	8	7	0	3	0	84	7	72
2008	WP-06	42	29	10	3	0	0	16	85	4	31

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	WP	8	92	681
2017	WP-02	7	93	248
2017	WP-04	11	89	267
2014	WP	8	92	380
2014	WP-02	10	90	158
2014	WP-04	6	94	144

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	WP	28	58
2017	WP-02	35	17
2017	WP-04	27	29
2014	WP	42	29
2014	WP-02	48	15

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	WP	85	58
2017	WP-02	88	17
2017	WP-04	90	29
2014	WP	83	29
2014	WP-02	87	15

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	Total responses
2017	WP-02	17
2017	WP-04	29
2014	WP	29
2014	WP-02	15

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	WP	58
2017	WP-02	17
2017	WP-04	29
2014	WP	29
2014	WP-02	15

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	WP-02	0	17

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	WP-02	0	17

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	WP	10	58
2014	WP	0	29
2014	WP-02	0	15

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	WP	10	58

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	WP	9	58
2014	WP	17	29

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	WP	21	58
2017	WP-04	21	29
2014	WP	24	29

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	WP	28	58
2017	WP-02	29	17
2017	WP-04	24	29
2014	WP	24	29

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	WP-02	0	17
2017	WP-04	0	29

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	WP	12	58
2017	WP-04	17	29
2014	WP	0	29
2014	WP-02	0	15

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	WP	17	58
2017	WP-04	24	29
2014	WP	28	29
2014	WP-02	54	15

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	WP-02	0	17
2017	WP-04	0	29

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	WP	43	58
2017	WP-02	59	17
2017	WP-04	42	29
2014	WP	27	29
2014	WP-02	39	15

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	WP	58
2017	WP-02	17
2017	WP-04	29
2014	WP	29
2014	WP-02	15

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	WP	12	58
2014	WP	31	29

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	WP	31	58
2017	WP-04	34	29
2014	WP	29	28
2014	WP-02	37	14

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	WP	22	58
2017	WP-02	29	17
2017	WP-04	17	29

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	WP	15	58
2017	WP-04	17	29

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	WP	40	58
2017	WP-02	35	17
2017	WP-04	48	29
2014	WP	18	28
2014	WP-02	35	14

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	Total responses
2017	WP-02	17
2014	WP	28
2014	WP-02	14

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	WP	21	58
2017	WP-04	27	29

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	WP	12	58

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	WP	33	58
2017	WP-02	29	17
2017	WP-04	35	29
2014	WP	53	28
2014	WP-02	42	14

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	Total responses
2017	WP	46
2017	WP-02	15
2017	WP-04	21

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	WP-02	0	15

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	WP-02	0	15

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	Total responses
2017	WP	46
2017	WP-02	15
2017	WP-04	21
2014	WP	26
2014	WP-02	12

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	Total responses
2017	WP-02	15
2017	WP-04	21
2014	WP	26
2014	WP-02	12

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	WP	11	46

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	WP	11	46

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	WP	11	46
2014	WP	0	26
2014	WP-02	0	12

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	WP	33	46
2017	WP-04	43	21
2014	WP	23	26

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	WP	13	46

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	WP	63	46
2017	WP-02	73	15
2017	WP-04	62	21
2014	WP	42	26

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	WP-02	0	15

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	WP	63	46
2017	WP-02	73	15
2017	WP-04	66	21
2014	WP	65	26
2014	WP-02	57	12

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	WP-04	0	21

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	WP	17	46
2017	WP-02	0	15
2017	WP-04	28	21
2014	WP	19	26

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	WP	85	15	58
2017	WP-02	94	6	17
2017	WP-04	86	14	29

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	WP	12	18	25	4	4	31	6	47	12	683
2017	WP-01	27	19	16	3	0	30	6	71	4	37
2017	WP-02	12	19	28	3	3	29	6	48	9	248
2017	WP-03	12	17	36	3	0	29	3	43	4	34
2017	WP-04	9	16	25	4	7	31	7	41	19	269
2017	WP-05	17	17	24	2	0	34	7	57	3	59
2017	WP-06	8	31	15	8	0	23	15	63	13	13
2014	WP	12	19	28	5	2	27	6	47	11	381
2014	WP-01	8	16	37	0	0	31	8	39	0	11
2014	WP-02	12	19	30	6	3	25	5	44	14	158
2014	WP-04	9	19	26	6	1	30	8	46	11	145
2014	WP-05	20	20	28	3	3	25	3	55	7	40

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	WP	26	31	19	5	4	14	1	67	11	683
2017	WP-01	43	40	0	3	0	11	3	97	3	37
2017	WP-02	26	29	21	4	3	16	0	66	9	248
2017	WP-03	23	20	39	3	0	15	0	51	3	34
2017	WP-04	22	32	18	7	7	11	2	63	16	269
2017	WP-05	30	32	20	2	0	15	0	74	2	59
2017	WP-06	38	31	23	8	0	0	0	69	8	13
2014	WP	20	32	24	7	2	13	2	62	10	379
2014	WP-01	8	53	10	0	0	29	0	85	0	11
2014	WP-02	17	34	23	8	3	13	2	60	12	156
2014	WP-04	16	30	30	6	2	14	2	55	9	145
2014	WP-05	40	25	18	5	0	13	0	74	6	40
2011	WP	34	38	15	6	2	4	0	75	9	498
2011	WP-02	36	37	15	6	2	3	0	75	9	205
2011	WP-04	26	41	15	9	3	6	0	71	13	194
2011	WP-05	43	39	13	1	1	1	0	83	3	67

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	WP	17	19	20	18	26	1	36	44	682
2017	WP-01	11	22	19	25	24	0	32	49	37
2017	WP-02	19	17	21	15	26	2	37	41	247
2017	WP-03	29	23	24	9	15	0	53	24	34
2017	WP-04	16	19	21	18	25	0	35	44	269
2017	WP-05	8	17	7	31	37	0	25	68	59
2017	WP-06	31	31	0	8	31	0	62	38	13

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	WP	8	16	24	19	33	0	23	52	682
2017	WP-01	30	27	24	11	3	5	60	14	37
2017	WP-02	11	18	27	18	26	0	29	44	247
2017	WP-03	15	44	27	12	3	0	59	15	34
2017	WP-04	2	9	17	20	52	0	11	71	269
2017	WP-05	2	19	37	27	15	0	20	42	59
2017	WP-06	8	8	15	38	31	0	15	69	13

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	WP	15	25	24	16	17	0	2	41	34	678
2017	WP-01	41	19	5	8	5	0	22	76	17	37
2017	WP-02	23	26	22	13	14	0	2	50	28	245
2017	WP-03	32	38	18	9	3	0	0	71	12	34
2017	WP-04	6	22	28	21	22	0	0	28	44	267
2017	WP-05	7	31	37	12	12	2	0	38	24	59
2017	WP-06	8	8	15	31	38	0	0	15	69	13

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	WP	8	16	20	21	33	1	0	25	55	679
2017	WP-01	27	11	24	16	19	3	0	39	36	37
2017	WP-02	10	21	21	17	28	2	1	31	47	248
2017	WP-03	18	33	23	12	15	0	0	51	26	34
2017	WP-04	5	11	17	24	42	0	0	16	67	266
2017	WP-05	2	22	31	24	21	0	0	24	45	58
2017	WP-06	8	0	23	8	62	0	0	8	69	13

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	WP	44	25	11	5	4	0	12	78	9	681
2017	WP-01	62	13	5	3	3	0	13	88	6	37
2017	WP-02	52	20	11	1	1	0	14	84	3	247
2017	WP-03	53	17	12	6	0	0	12	80	7	34
2017	WP-04	38	29	9	7	5	1	12	76	14	269
2017	WP-05	36	36	14	5	5	0	3	75	11	58
2017	WP-06	15	23	23	23	15	0	0	38	38	13

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	WP	22	27	23	15	14	0	49	28	679
2017	WP-01	24	38	22	11	5	0	62	16	37
2017	WP-02	29	27	22	13	10	0	56	23	245
2017	WP-03	38	33	24	6	0	0	71	6	34
2017	WP-04	14	26	23	18	20	0	40	37	268
2017	WP-05	24	29	20	15	10	2	54	26	59
2017	WP-06	0	31	31	15	23	0	31	38	13

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	WP	20	34	22	12	9	0	1	55	22	680
2017	WP-01	32	25	22	5	8	3	5	62	15	37
2017	WP-02	29	34	18	13	5	0	2	64	18	246
2017	WP-03	12	50	18	9	9	0	3	63	18	34
2017	WP-04	13	33	25	12	15	0	1	47	27	268
2017	WP-05	14	44	22	15	3	2	0	59	19	59
2017	WP-06	0	31	54	8	8	0	0	31	15	13

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	WP	12	24	28	19	16	1	1	36	35	679
2017	WP-01	32	16	22	14	5	3	8	54	22	37
2017	WP-02	18	27	28	15	11	1	1	45	26	246
2017	WP-03	6	39	38	9	9	0	0	44	17	34
2017	WP-04	6	20	28	22	23	0	0	26	46	268
2017	WP-05	9	26	40	17	7	2	0	35	25	58
2017	WP-06	0	15	15	46	23	0	0	15	69	13

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	WP	19	31	23	15	11	0	1	51	26	679
2017	WP-01	32	38	13	5	3	3	5	77	9	37
2017	WP-02	29	30	21	12	7	0	1	59	19	246
2017	WP-03	15	53	18	9	6	0	0	68	15	34
2017	WP-04	11	29	24	18	17	0	1	40	35	267
2017	WP-05	14	34	34	12	5	2	0	48	17	59
2017	WP-06	0	15	46	31	8	0	0	15	38	13

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	WP	12	21	25	23	19	0	0	33	42	678
2017	WP-01	22	25	24	11	16	3	0	47	28	37
2017	WP-02	15	21	29	22	12	0	1	37	34	245
2017	WP-03	26	33	29	6	6	0	0	59	12	34
2017	WP-04	7	16	22	27	27	0	0	23	54	267
2017	WP-05	8	19	25	30	17	0	0	27	47	59
2017	WP-06	23	46	15	0	15	0	0	69	15	13

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	WP	43	23	17	10	7	1	67	17	682
2017	WP-01	48	25	16	3	0	8	79	3	37
2017	WP-02	53	18	15	8	5	0	71	14	247
2017	WP-03	56	15	6	12	9	3	73	21	34
2017	WP-04	33	26	18	13	9	1	59	23	269
2017	WP-05	34	29	25	8	3	0	63	12	59
2017	WP-06	54	31	15	0	0	0	85	0	13

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	WP	70	14	5	3	4	1	2	87	7	680
2017	WP-01	78	16	0	0	3	0	3	97	3	37
2017	WP-02	69	16	5	5	4	0	1	86	9	248
2017	WP-03	79	9	9	0	0	0	3	91	0	34
2017	WP-04	69	13	7	3	5	1	2	85	8	267
2017	WP-05	79	12	5	0	2	0	2	93	2	58
2017	WP-06	85	8	0	8	0	0	0	92	8	13

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	WP	54	29	9	3	3	0	1	85	6	680
2017	WP-01	65	30	3	0	0	0	3	97	0	37
2017	WP-02	51	29	12	5	3	1	0	80	8	248
2017	WP-03	52	35	9	3	0	0	0	88	3	34
2017	WP-04	56	28	8	2	3	0	2	86	5	266
2017	WP-05	51	34	14	0	0	0	2	86	0	59
2017	WP-06	62	31	0	8	0	0	0	92	8	13

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	WP	61	20	7	5	6	0	1	82	11	680
2017	WP-01	81	11	5	0	0	0	3	94	0	37
2017	WP-02	62	21	8	4	4	0	1	84	8	247
2017	WP-03	65	20	6	6	0	3	0	88	6	34
2017	WP-04	56	19	7	8	8	0	2	76	16	267
2017	WP-05	73	24	3	0	0	0	0	97	0	59
2017	WP-06	62	31	0	8	0	0	0	92	8	13

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	WP	51	9	3	1	1	35	92	2	681
2017	WP-01	70	0	0	0	3	27	96	4	37
2017	WP-02	51	6	1	0	0	40	97	1	246
2017	WP-03	62	12	3	0	0	23	96	0	34
2017	WP-04	51	6	2	1	1	38	94	2	269
2017	WP-05	34	22	15	5	0	24	73	7	59
2017	WP-06	38	46	15	0	0	0	85	0	13

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	WP	52	21	13	5	4	0	5	77	9	683
2017	WP-01	49	16	19	5	8	0	3	67	14	37
2017	WP-02	57	21	11	4	2	0	5	83	6	248
2017	WP-03	68	9	12	6	0	0	6	81	6	34
2017	WP-04	47	21	14	7	6	0	5	72	13	269
2017	WP-05	47	32	10	3	2	2	3	84	5	59
2017	WP-06	69	15	15	0	0	0	0	85	0	13

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	WP	63	19	7	3	5	1	3	85	8	683
2017	WP-01	60	16	8	5	8	0	3	78	14	37
2017	WP-02	62	19	5	4	7	2	2	84	11	248
2017	WP-03	59	21	9	0	12	0	0	80	12	34
2017	WP-04	63	19	7	3	3	0	4	86	6	269
2017	WP-05	69	19	5	2	0	2	3	93	2	59
2017	WP-06	92	8	0	0	0	0	0	100	0	13

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	WP	52	30	11	4	2	2	83	6	681
2017	WP-01	46	35	8	5	5	0	81	11	37
2017	WP-02	52	31	10	4	2	2	84	6	248
2017	WP-03	47	29	15	0	6	3	78	6	34
2017	WP-04	50	30	11	4	1	4	83	5	267
2017	WP-05	56	25	12	5	0	2	83	5	59
2017	WP-06	92	8	0	0	0	0	100	0	13

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	WP	7	22	38	19	14	0	29	33	681
2017	WP-01	24	22	32	16	5	0	46	22	37
2017	WP-02	9	30	37	16	8	0	39	24	247
2017	WP-03	15	29	38	9	9	0	44	18	34
2017	WP-04	2	14	39	22	23	0	16	45	268
2017	WP-05	7	24	47	17	3	2	31	21	59
2017	WP-06	8	8	54	31	0	0	15	31	13

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	WP	18	31	34	12	6	18	49	680
2017	WP-01	16	35	19	16	13	30	51	37
2017	WP-02	15	23	36	16	9	25	38	247
2017	WP-03	3	24	54	15	3	18	27	33
2017	WP-04	25	36	29	8	2	10	61	269
2017	WP-05	5	37	39	10	8	19	42	59
2017	WP-06	8	46	38	8	0	8	54	13

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	WP	35	41	10	8	5	0	76	13	682
2017	WP-01	41	54	0	0	5	0	95	5	37
2017	WP-02	41	37	12	6	4	0	77	10	248
2017	WP-03	47	44	6	0	0	3	94	0	34
2017	WP-04	24	44	12	12	8	0	68	19	268
2017	WP-05	37	44	7	8	3	0	81	12	59
2017	WP-06	85	8	0	8	0	0	92	8	13

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	WP	13	38	14	17	18	51	35	681
2017	WP-01	19	51	13	8	8	70	16	37
2017	WP-02	18	40	13	15	13	58	29	248
2017	WP-03	23	53	15	0	9	76	9	34
2017	WP-04	9	31	14	20	26	40	46	268
2017	WP-05	5	47	16	24	9	52	33	58
2017	WP-06	8	31	31	15	15	38	31	13

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	WP	33	67	679
2017	WP-02	36	64	247
2017	WP-03	34	66	33
2017	WP-04	33	67	267
2017	WP-05	39	61	59
2014	WP	31	69	381
2014	WP-02	31	69	158
2014	WP-04	33	67	145
2014	WP-05	28	73	40

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	WP	77	23	223
2017	WP-02	79	21	89
2017	WP-03	82	18	11
2017	WP-04	74	26	88
2017	WP-05	74	26	23
2014	WP	82	18	118
2014	WP-02	86	14	49
2014	WP-04	83	17	47
2014	WP-05	82	18	11

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	WP	39	41	3	13	3	1	80	17	171
2017	WP-02	45	38	0	14	1	1	84	16	71
2017	WP-04	34	38	6	17	5	0	72	22	64
2017	WP-05	35	65	0	0	0	0	100	0	17
2014	WP	45	37	3	12	3	0	82	15	97
2014	WP-02	47	38	5	10	0	0	85	10	42
2014	WP-04	41	38	3	10	8	0	79	18	39

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	WP	25	20	20	14	20	1	25	75	682
2017	WP-01	27	22	19	13	19	0	27	73	37
2017	WP-02	26	22	18	13	19	1	26	74	248
2017	WP-03	23	27	29	3	18	0	23	77	34
2017	WP-04	26	19	18	15	20	1	27	73	269
2017	WP-05	22	19	24	17	19	0	22	78	59
2017	WP-06	33	8	42	8	8	0	33	67	12

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	WP	25	502
2017	WP-01	29	27
2017	WP-02	29	180
2017	WP-03	19	26
2017	WP-04	22	193
2017	WP-05	20	46

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	WP	44	502
2017	WP-01	44	27
2017	WP-02	41	180
2017	WP-03	35	26
2017	WP-04	45	193
2017	WP-05	46	46

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	WP	18	502
2017	WP-01	22	27
2017	WP-02	19	180
2017	WP-03	24	26
2017	WP-04	18	193
2017	WP-05	17	46

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	WP	44	502
2017	WP-01	26	27
2017	WP-02	52	180
2017	WP-03	58	26
2017	WP-04	32	193
2017	WP-05	63	46

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	WP	6	502
2017	WP-01	4	27
2017	WP-02	5	180
2017	WP-03	4	26
2017	WP-04	8	193
2017	WP-05	2	46

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	WP	38	502
2017	WP-01	30	27
2017	WP-02	39	180
2017	WP-03	38	26
2017	WP-04	38	193
2017	WP-05	37	46

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	WP	2	43	22	12	6	15	498
2017	WP-01	4	67	4	15	4	7	27
2017	WP-02	3	40	25	11	5	16	178
2017	WP-03	4	46	15	19	4	12	26
2017	WP-04	2	46	24	9	3	16	191
2017	WP-05	4	24	24	15	15	17	46

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	WP	9	20	9	20	36	1	5	31	59	502
2017	WP-01	15	18	22	11	30	0	4	35	42	27
2017	WP-02	13	21	7	20	30	1	8	37	55	180
2017	WP-03	16	19	11	27	23	0	4	36	52	26
2017	WP-04	6	21	8	18	41	2	4	29	62	193
2017	WP-05	0	17	11	26	39	2	4	19	70	46

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	WP	2	7	11	18	58	1	4	9	80	502
2017	WP-01	4	7	23	7	52	0	7	12	64	27
2017	WP-02	2	7	9	19	58	1	4	9	81	180
2017	WP-03	0	8	11	19	58	0	4	8	80	26
2017	WP-04	3	7	11	19	55	1	5	10	78	193
2017	WP-05	0	4	7	17	65	2	4	5	88	46

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Veterans Affairs Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - WP

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me