2017 Public Service Employee Survey Results for Veterans Affairs Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - PM

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 38 45 2 12 3 0 0 83 15 142
2017 PM-01 30 53 2 10 6 0 0 83 15 53
2017 PM-02 43 48 0 9 0 0 0 91 9 21
2017 PM-03 28 33 6 28 6 0 0 61 33 18
2017 PM-04 47 47 0 6 0 0 0 94 6 17
2017 PM-05 57 35 0 9 0 0 0 91 9 23
2014 PM 36 38 7 13 6 0 0 74 19 243
2014 PM-01 30 34 8 20 7 0 0 64 28 95
2014 PM-02 55 34 2 6 2 0 0 89 9 45
2014 PM-03 42 34 12 8 4 0 0 75 12 24
2014 PM-04 30 50 3 10 7 0 0 80 16 28
2014 PM-05 29 47 8 13 3 0 0 76 16 38
2014 PM-06 39 38 8 0 16 0 0 77 16 13
2011 PM 30 51 3 13 4 0 0 81 17 399
2011 PM-01 26 50 6 12 6 0 0 77 18 137
2011 PM-02 39 46 0 10 5 0 0 85 15 59
2011 PM-03 32 50 2 12 4 0 0 82 16 50
2011 PM-04 30 54 0 12 3 0 0 84 16 90
2011 PM-05 28 47 2 23 0 0 0 74 23 43
2011 PM-06 26 68 5 0 0 0 0 95 0 19
2008 PM 36 48 3 10 2 0 0 84 13 232
2008 PM-02 48 39 2 9 2 0 0 86 11 44
2008 PM-03 33 45 3 14 5 0 0 79 18 66
2008 PM-04 28 58 3 9 2 0 0 86 11 65
2008 PM-05 36 53 3 8 0 0 0 89 8 36
2008 PM-06 53 40 0 7 0 0 0 93 7 15

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 80 16 1 1 0 1 0 98 1 141
2017 PM-01 75 19 2 2 0 2 0 96 2 53
2017 PM-02 85 15 0 0 0 0 0 100 0 20
2017 PM-03 78 17 0 0 0 6 0 100 0 18
2017 PM-04 88 12 0 0 0 0 0 100 0 17
2017 PM-05 96 4 0 0 0 0 0 100 0 23
2014 PM 72 22 2 2 1 0 0 94 3 243
2014 PM-01 66 28 4 1 1 0 0 94 2 95
2014 PM-02 70 23 2 0 2 2 0 96 2 45
2014 PM-03 79 17 0 4 0 0 0 96 4 24
2014 PM-04 80 13 3 0 3 0 0 93 3 28
2014 PM-05 76 18 0 5 0 0 0 95 5 38
2014 PM-06 77 15 0 8 0 0 0 92 8 13
2011 PM 75 18 2 2 1 1 1 95 3 399
2011 PM-01 73 20 1 1 1 1 1 95 3 137
2011 PM-02 80 14 2 0 2 2 2 96 2 59
2011 PM-03 64 28 2 4 0 0 2 94 4 50
2011 PM-04 79 16 1 3 0 0 1 96 3 90
2011 PM-05 77 19 2 0 2 0 0 95 2 43
2011 PM-06 89 11 0 0 0 0 0 100 0 19
2008 PM 84 12 1 2 1 0 0 96 3 231
2008 PM-02 93 7 0 0 0 0 0 100 0 44
2008 PM-03 82 14 0 3 2 0 0 95 5 66
2008 PM-04 88 11 0 2 0 0 0 98 2 65
2008 PM-05 75 17 6 3 0 0 0 92 3 36
2008 PM-06 79 7 7 0 7 0 0 86 7 14

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 81 10 5 3 1 1 0 91 4 142
2017 PM-01 77 13 4 2 2 2 0 92 4 53
2017 PM-02 86 9 5 0 0 0 0 95 0 21
2017 PM-03 89 6 0 6 0 0 0 94 6 18
2017 PM-04 82 12 0 6 0 0 0 94 6 17
2017 PM-05 87 4 9 0 0 0 0 91 0 23
2014 PM 68 18 2 7 2 1 2 88 10 243
2014 PM-01 66 18 4 6 3 1 1 86 10 95
2014 PM-02 66 21 2 4 2 0 4 91 7 45
2014 PM-03 67 17 0 4 8 0 4 87 13 24
2014 PM-04 67 20 4 10 0 0 0 87 10 28
2014 PM-05 76 16 0 8 0 0 0 92 8 38
2014 PM-06 69 8 0 16 0 8 0 83 17 13
2011 PM 72 14 4 5 3 0 2 88 8 399
2011 PM-01 74 10 5 4 4 0 2 86 9 137
2011 PM-02 76 15 3 2 2 0 2 93 3 59
2011 PM-03 70 16 2 6 4 0 2 88 10 50
2011 PM-04 73 16 2 4 2 0 2 91 7 90
2011 PM-05 58 26 7 7 2 0 0 84 9 43
2011 PM-06 89 0 0 11 0 0 0 89 11 19
2008 PM 72 14 3 8 3 0 0 86 11 232
2008 PM-02 82 11 0 7 0 0 0 93 7 44
2008 PM-03 79 9 0 6 6 0 0 88 12 66
2008 PM-04 71 17 5 8 0 0 0 88 8 65
2008 PM-05 69 14 6 3 8 0 0 83 11 36
2008 PM-06 40 13 13 33 0 0 0 53 33 15

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 38 35 6 13 7 0 0 73 21 142
2017 PM-01 30 32 11 21 6 0 0 62 26 53
2017 PM-02 52 28 0 9 10 0 0 81 19 21
2017 PM-03 6 56 6 22 11 0 0 61 33 18
2017 PM-04 47 41 0 12 0 0 0 88 12 17
2017 PM-05 61 26 4 0 9 0 0 87 9 23
2014 PM 42 35 8 10 4 0 0 77 14 243
2014 PM-01 33 38 9 13 6 1 0 71 19 95
2014 PM-02 49 36 6 7 2 0 0 85 9 45
2014 PM-03 50 29 0 21 0 0 0 79 21 24
2014 PM-04 50 37 10 0 3 0 0 87 3 28
2014 PM-05 45 24 13 11 8 0 0 68 19 38
2014 PM-06 46 46 8 0 0 0 0 92 0 13
2011 PM 43 33 6 11 7 0 0 76 18 397
2011 PM-01 38 32 7 13 11 0 0 70 24 136
2011 PM-02 47 42 3 3 3 0 0 90 7 59
2011 PM-03 50 26 10 8 6 0 0 76 14 50
2011 PM-04 43 31 6 13 7 0 0 74 20 89
2011 PM-05 42 37 5 14 2 0 0 79 16 43
2011 PM-06 53 26 5 11 5 0 0 79 16 19

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 20 43 11 18 7 0 0 63 26 141
2017 PM-01 21 44 9 15 11 0 0 64 26 53
2017 PM-02 28 34 9 24 5 0 0 62 28 21
2017 PM-03 11 56 6 22 6 0 0 67 28 18
2017 PM-04 12 35 24 24 6 0 0 47 30 17
2017 PM-05 26 48 9 13 4 0 0 74 17 23
2014 PM 17 35 14 21 13 0 0 52 34 243
2014 PM-01 13 33 13 24 16 0 0 46 40 95
2014 PM-02 21 36 14 14 13 2 0 59 27 45
2014 PM-03 17 46 4 29 4 0 0 63 33 24
2014 PM-04 16 37 16 20 10 0 0 53 30 28
2014 PM-05 16 37 13 21 13 0 0 53 34 38
2014 PM-06 30 23 30 0 16 0 0 54 16 13
2011 PM 19 39 13 21 8 0 0 58 29 399
2011 PM-01 18 37 9 26 9 0 0 55 36 137
2011 PM-02 22 33 21 14 10 0 0 55 24 58
2011 PM-03 30 38 12 14 6 0 0 68 20 50
2011 PM-04 13 42 10 29 7 0 0 55 35 91
2011 PM-05 16 47 19 14 5 0 0 63 19 43
2011 PM-06 21 37 32 5 0 0 5 61 6 19
2008 PM 21 45 6 19 8 1 1 67 27 232
2008 PM-02 20 45 5 18 9 2 0 67 28 44
2008 PM-03 24 42 0 21 9 2 2 69 31 66
2008 PM-04 20 48 3 18 11 0 0 68 29 65
2008 PM-05 22 42 11 17 3 3 3 68 21 36
2008 PM-06 13 53 33 0 0 0 0 67 0 15

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 44 35 8 6 6 0 1 79 13 142
2017 PM-01 32 43 9 4 9 0 2 77 13 53
2017 PM-02 47 28 5 14 5 0 0 76 19 21
2017 PM-03 67 17 11 0 6 0 0 83 6 18
2017 PM-04 41 47 6 0 6 0 0 88 6 17
2017 PM-05 43 35 4 13 4 0 0 78 17 23
2014 PM 33 38 14 9 6 0 0 71 14 243
2014 PM-01 27 39 17 12 5 0 0 66 17 95
2014 PM-02 44 29 14 0 14 0 0 73 14 45
2014 PM-03 37 50 8 4 0 0 0 87 4 24
2014 PM-04 26 40 17 13 3 0 0 66 17 28
2014 PM-05 37 37 11 11 5 0 0 74 16 38
2014 PM-06 39 38 16 8 0 0 0 77 8 13
2011 PM 39 31 14 9 7 0 0 70 16 400
2011 PM-01 34 26 14 15 12 0 0 60 26 137
2011 PM-02 31 36 25 0 8 0 0 66 8 59
2011 PM-03 42 36 8 10 4 0 0 78 14 50
2011 PM-04 46 30 11 11 2 0 0 76 13 91
2011 PM-05 40 42 12 2 2 0 2 83 5 43
2011 PM-06 58 16 16 5 5 0 0 74 11 19
2008 PM 44 40 9 4 3 0 0 84 7 232
2008 PM-02 39 39 14 7 2 0 0 77 9 44
2008 PM-03 36 44 15 2 3 0 0 80 5 66
2008 PM-04 51 38 5 2 5 0 0 89 6 65
2008 PM-05 39 47 8 3 3 0 0 86 6 36
2008 PM-06 80 20 0 0 0 0 0 100 0 15

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 44 34 5 9 6 0 1 79 16 142
2017 PM-01 36 36 9 7 9 0 2 73 17 53
2017 PM-02 43 34 0 19 5 0 0 76 24 21
2017 PM-03 61 28 6 6 0 0 0 89 6 18
2017 PM-04 47 41 6 0 6 0 0 88 6 17
2017 PM-05 43 43 0 9 4 0 0 87 13 23
2014 PM 39 39 8 9 5 0 0 78 14 243
2014 PM-01 32 43 11 6 7 0 0 76 14 95
2014 PM-02 44 33 12 4 6 0 0 77 11 45
2014 PM-03 50 37 4 9 0 0 0 87 9 24
2014 PM-04 36 37 0 24 3 0 0 73 27 28
2014 PM-05 45 42 3 8 3 0 0 87 11 38
2014 PM-06 46 30 8 16 0 0 0 77 16 13
2011 PM 44 35 10 7 6 0 0 78 12 400
2011 PM-01 41 28 15 9 8 0 0 69 17 137
2011 PM-02 32 44 10 3 8 2 0 78 12 59
2011 PM-03 44 42 6 4 4 0 0 86 8 50
2011 PM-04 49 33 4 11 2 0 0 82 13 91
2011 PM-05 51 40 9 0 0 0 0 91 0 43
2011 PM-06 53 37 5 0 5 0 0 89 5 19
2008 PM 54 35 4 4 2 0 0 89 6 232
2008 PM-02 50 34 9 5 2 0 0 84 7 44
2008 PM-03 48 38 6 5 3 0 0 86 8 66
2008 PM-04 62 31 2 6 0 0 0 92 6 65
2008 PM-05 53 39 3 0 6 0 0 92 6 36
2008 PM-06 73 27 0 0 0 0 0 100 0 15

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 44 33 5 14 3 0 1 78 17 142
2017 PM-01 28 40 4 22 6 0 0 68 28 53
2017 PM-02 52 19 14 9 5 0 0 72 14 21
2017 PM-03 33 44 0 22 0 0 0 78 22 18
2017 PM-04 41 41 6 6 0 0 6 87 6 17
2017 PM-05 78 17 4 0 0 0 0 96 0 23
2014 PM 40 37 9 10 4 0 0 77 14 243
2014 PM-01 33 38 13 10 7 0 0 70 17 95
2014 PM-02 49 29 12 4 4 2 0 79 9 45
2014 PM-03 33 50 4 12 0 0 0 83 12 24
2014 PM-04 47 33 3 16 0 0 0 80 16 28
2014 PM-05 39 45 3 13 0 0 0 84 13 38
2014 PM-06 53 23 8 8 8 0 0 77 16 13

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 50 30 7 7 6 0 0 80 13 142
2017 PM-01 32 33 9 13 13 0 0 64 26 53
2017 PM-02 57 29 5 9 0 0 0 86 9 21
2017 PM-03 56 33 6 0 6 0 0 89 6 18
2017 PM-04 53 41 6 0 0 0 0 94 0 17
2017 PM-05 78 13 4 4 0 0 0 91 4 23
2014 PM 42 30 7 12 8 0 0 72 20 243
2014 PM-01 32 34 10 15 9 0 0 66 24 95
2014 PM-02 55 27 5 4 9 0 0 82 13 45
2014 PM-03 46 42 0 13 0 0 0 87 13 24
2014 PM-04 47 23 7 16 7 0 0 70 23 28
2014 PM-05 42 34 5 11 8 0 0 76 18 38
2014 PM-06 54 0 15 15 16 0 0 54 31 13
2011 PM 42 31 7 9 10 1 1 74 19 399
2011 PM-01 27 26 15 15 14 2 1 55 30 136
2011 PM-02 54 25 7 3 10 0 0 80 14 59
2011 PM-03 52 36 6 2 2 0 2 90 4 50
2011 PM-04 56 31 0 8 4 0 1 88 12 91
2011 PM-05 30 47 0 7 16 0 0 77 23 43
2011 PM-06 32 32 11 16 11 0 0 63 26 19

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 39 25 5 11 10 1 9 71 23 142
2017 PM-01 26 25 6 9 21 2 11 59 35 53
2017 PM-02 28 24 14 9 5 0 19 65 18 21
2017 PM-03 39 33 0 22 6 0 0 72 28 18
2017 PM-04 53 23 6 12 0 0 6 81 13 17
2017 PM-05 70 13 0 9 4 0 4 86 14 23
2014 PM 37 24 10 12 10 1 7 65 24 243
2014 PM-01 33 22 15 10 9 0 10 62 22 95
2014 PM-02 35 31 2 4 17 2 9 74 24 45
2014 PM-03 42 21 21 8 8 0 0 63 17 24
2014 PM-04 20 37 0 24 10 3 7 63 37 28
2014 PM-05 53 21 11 13 3 0 0 74 16 38
2014 PM-06 46 0 8 31 8 0 8 50 42 13
2011 PM 39 19 12 11 11 1 7 63 24 400
2011 PM-01 29 20 19 8 12 2 10 56 23 137
2011 PM-02 36 22 5 8 17 2 10 65 29 59
2011 PM-03 40 14 16 10 12 0 8 59 24 50
2011 PM-04 59 14 5 10 9 1 1 75 19 91
2011 PM-05 26 30 12 26 2 0 5 59 29 43
2011 PM-06 42 21 0 16 16 0 5 67 33 19
2008 PM 47 20 8 10 9 1 4 71 20 232
2008 PM-02 50 23 11 2 11 0 2 74 14 44
2008 PM-03 39 11 9 11 18 2 11 57 33 66
2008 PM-04 62 20 3 9 5 2 0 83 14 65
2008 PM-05 36 28 14 14 0 3 6 70 15 36
2008 PM-06 53 20 7 20 0 0 0 73 20 15

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 37 43 8 4 9 0 0 80 12 141
2017 PM-01 24 55 6 4 11 0 0 79 15 53
2017 PM-02 35 45 6 5 10 0 0 80 15 20
2017 PM-03 44 44 6 0 6 0 0 89 6 18
2017 PM-04 47 35 12 6 0 0 0 82 6 17
2017 PM-05 48 30 9 4 9 0 0 78 13 23
2014 PM 31 43 12 8 7 0 0 74 15 242
2014 PM-01 29 45 15 7 4 0 0 74 12 94
2014 PM-02 42 42 7 5 4 0 0 83 9 45
2014 PM-03 37 54 8 0 0 0 0 92 0 24
2014 PM-04 16 46 14 13 10 0 0 63 23 28
2014 PM-05 29 26 11 13 21 0 0 55 34 38
2014 PM-06 31 54 8 8 0 0 0 85 8 13
2011 PM 43 34 9 8 6 0 0 77 14 397
2011 PM-01 37 33 11 8 11 0 0 70 19 137
2011 PM-02 42 37 7 8 3 2 0 81 12 59
2011 PM-03 48 35 8 6 2 0 0 83 8 48
2011 PM-04 51 31 7 10 2 0 0 81 12 91
2011 PM-05 33 43 10 7 7 0 0 76 14 42
2011 PM-06 53 21 16 5 5 0 0 74 11 19
2008 PM 50 38 6 4 2 0 0 88 6 232
2008 PM-02 57 30 7 7 0 0 0 86 7 44
2008 PM-03 52 36 5 6 2 0 0 88 8 66
2008 PM-04 49 40 6 3 2 0 0 89 5 65
2008 PM-05 36 53 6 3 3 0 0 89 6 36
2008 PM-06 80 20 0 0 0 0 0 100 0 15

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 36 22 19 11 11 0 1 59 22 142
2017 PM-01 28 13 28 13 17 0 0 42 30 53
2017 PM-02 19 43 5 9 24 0 0 62 33 21
2017 PM-03 39 28 17 0 11 0 6 71 12 18
2017 PM-04 47 23 18 12 0 0 0 70 12 17
2017 PM-05 57 22 13 9 0 0 0 78 9 23
2014 PM 18 36 17 15 14 0 0 55 29 242
2014 PM-01 14 28 23 17 17 0 0 42 34 94
2014 PM-02 31 38 6 15 9 0 0 69 25 45
2014 PM-03 21 54 12 13 0 0 0 75 13 24
2014 PM-04 16 30 10 20 23 0 0 47 43 28
2014 PM-05 16 42 21 11 11 0 0 58 21 38
2014 PM-06 8 53 15 8 16 0 0 61 23 13
2011 PM 18 41 15 15 11 0 0 59 26 399
2011 PM-01 12 38 15 19 16 1 0 50 35 137
2011 PM-02 20 34 17 17 12 0 0 54 29 59
2011 PM-03 16 53 14 14 2 0 0 69 16 49
2011 PM-04 22 46 12 11 9 0 0 68 20 91
2011 PM-05 23 35 21 14 7 0 0 58 21 43
2011 PM-06 37 37 11 5 11 0 0 74 16 19

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 32 37 13 10 8 0 0 69 18 142
2017 PM-01 36 42 9 4 9 0 0 78 13 53
2017 PM-02 28 34 9 14 14 0 0 62 28 21
2017 PM-03 17 56 17 6 6 0 0 72 11 18
2017 PM-04 47 11 12 30 0 0 0 59 30 17
2017 PM-05 39 30 17 9 4 0 0 70 13 23

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 47 35 8 5 4 1 0 83 9 142
2017 PM-01 47 38 6 2 7 0 0 85 9 53
2017 PM-02 33 33 9 19 5 0 0 66 24 21
2017 PM-03 61 28 11 0 0 0 0 89 0 18
2017 PM-04 41 41 6 6 0 6 0 87 6 17
2017 PM-05 61 35 4 0 0 0 0 96 0 23
2014 PM 33 38 14 8 6 1 0 72 14 243
2014 PM-01 31 41 20 5 2 1 0 72 7 95
2014 PM-02 35 36 14 9 4 2 0 73 13 45
2014 PM-03 42 33 12 13 0 0 0 75 13 24
2014 PM-04 16 51 10 7 16 0 0 67 23 28
2014 PM-05 37 32 5 13 11 3 0 70 24 38
2014 PM-06 61 15 8 8 8 0 0 77 16 13
2011 PM 35 42 10 7 5 1 0 77 12 399
2011 PM-01 28 44 16 5 6 1 0 73 11 137
2011 PM-02 31 51 5 10 3 0 0 81 14 59
2011 PM-03 35 51 8 6 0 0 0 86 6 49
2011 PM-04 45 36 4 9 5 0 0 81 14 91
2011 PM-05 37 33 14 9 7 0 0 70 16 43
2011 PM-06 58 21 11 0 11 0 0 79 11 19
2008 PM 55 32 7 3 3 0 0 87 6 232
2008 PM-02 52 30 14 5 0 0 0 82 5 44
2008 PM-03 47 38 8 5 3 0 0 85 8 66
2008 PM-04 62 29 5 0 5 0 0 91 5 65
2008 PM-05 47 39 6 6 3 0 0 86 8 36
2008 PM-06 80 13 0 7 0 0 0 93 7 15

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 35 32 11 10 13 0 0 67 22 142
2017 PM-01 23 36 11 9 21 0 0 59 30 53
2017 PM-02 28 28 15 5 24 0 0 57 28 21
2017 PM-03 33 44 17 0 6 0 0 78 6 18
2017 PM-04 59 17 12 6 6 0 0 76 12 17
2017 PM-05 48 39 0 13 0 0 0 87 13 23

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 62 28 4 4 1 1 0 90 6 141
2017 PM-01 55 32 6 4 4 0 0 87 7 53
2017 PM-02 60 25 5 10 0 0 0 85 10 20
2017 PM-03 83 11 6 0 0 0 0 94 0 18
2017 PM-04 53 41 0 6 0 0 0 94 6 17
2017 PM-05 65 30 4 0 0 0 0 96 0 23
2014 PM 60 27 7 4 3 0 0 87 6 243
2014 PM-01 55 33 8 1 2 0 0 89 3 95
2014 PM-02 67 28 2 0 2 0 0 96 2 45
2014 PM-03 66 25 8 0 0 0 0 92 0 24
2014 PM-04 60 20 10 10 0 0 0 80 10 28
2014 PM-05 53 21 5 11 11 0 0 74 21 38
2014 PM-06 77 8 8 8 0 0 0 84 8 13
2011 PM 67 24 5 3 1 0 0 91 5 395
2011 PM-01 61 28 5 4 2 0 0 89 6 136
2011 PM-02 72 22 3 0 2 0 0 95 2 58
2011 PM-03 69 24 2 4 0 0 0 94 4 49
2011 PM-04 74 18 6 2 0 0 0 92 2 90
2011 PM-05 52 33 10 5 0 0 0 86 5 42
2011 PM-06 79 11 0 5 5 0 0 89 11 19

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 32 30 12 14 11 1 0 62 26 141
2017 PM-01 25 29 7 21 19 0 0 53 39 53
2017 PM-02 25 25 15 20 15 0 0 50 35 20
2017 PM-03 17 61 11 6 6 0 0 78 11 18
2017 PM-04 36 35 24 6 0 0 0 70 6 17
2017 PM-05 57 22 9 9 4 0 0 78 13 23
2014 PM 18 35 13 13 20 0 0 54 34 243
2014 PM-01 11 25 18 18 28 0 0 36 46 95
2014 PM-02 18 39 17 6 19 0 0 57 26 45
2014 PM-03 33 38 4 12 12 0 0 71 25 24
2014 PM-04 16 44 7 13 20 0 0 60 33 28
2014 PM-05 16 53 8 13 11 0 0 68 24 38
2014 PM-06 54 23 8 8 8 0 0 77 16 13
2011 PM 24 38 11 13 14 0 0 63 27 398
2011 PM-01 18 28 16 12 26 0 0 46 38 137
2011 PM-02 24 41 12 14 10 0 0 64 24 59
2011 PM-03 26 46 2 16 8 0 2 73 24 50
2011 PM-04 26 49 8 12 6 0 0 74 18 90
2011 PM-05 26 45 7 17 5 0 0 71 21 42
2011 PM-06 58 21 11 5 5 0 0 79 11 19

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 34 31 10 9 15 0 1 66 24 141
2017 PM-01 29 23 9 13 26 0 0 51 39 53
2017 PM-02 20 35 15 10 20 0 0 55 30 20
2017 PM-03 33 44 6 11 6 0 0 78 17 18
2017 PM-04 35 47 6 6 0 0 6 87 6 17
2017 PM-05 52 35 9 0 4 0 0 87 4 23
2014 PM 23 27 14 17 19 0 0 50 36 243
2014 PM-01 14 21 16 26 23 0 1 35 50 95
2014 PM-02 31 27 19 9 15 0 0 57 24 45
2014 PM-03 33 46 4 8 8 0 0 79 17 24
2014 PM-04 20 20 17 17 27 0 0 40 43 28
2014 PM-05 24 37 11 16 13 0 0 60 29 38
2014 PM-06 54 23 8 0 16 0 0 77 16 13

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 37 31 11 12 8 0 0 69 20 141
2017 PM-01 30 23 11 19 17 0 0 53 36 53
2017 PM-02 30 35 15 15 5 0 0 65 20 20
2017 PM-03 33 44 11 6 6 0 0 78 11 18
2017 PM-04 47 35 6 12 0 0 0 82 12 17
2017 PM-05 57 35 9 0 0 0 0 91 0 23
2014 PM 26 27 18 16 13 0 0 53 29 242
2014 PM-01 17 23 29 19 12 0 0 40 31 95
2014 PM-02 35 24 15 9 15 0 2 61 24 45
2014 PM-03 35 44 4 9 9 0 0 78 17 23
2014 PM-04 30 23 13 20 13 0 0 53 33 28
2014 PM-05 26 29 11 21 13 0 0 55 34 38
2014 PM-06 39 38 8 8 8 0 0 77 16 13
2011 PM 33 39 9 11 7 0 1 73 18 395
2011 PM-01 28 34 10 19 10 0 0 61 29 134
2011 PM-02 32 47 10 2 5 0 3 82 7 59
2011 PM-03 46 34 10 4 4 2 0 82 8 50
2011 PM-04 39 40 6 9 6 0 0 80 15 89
2011 PM-05 23 47 16 12 2 0 0 70 14 43
2011 PM-06 42 37 5 11 5 0 0 79 16 19

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 43 33 10 6 6 1 0 77 13 141
2017 PM-01 32 41 9 6 11 0 0 74 17 53
2017 PM-02 45 30 10 10 5 0 0 75 15 20
2017 PM-03 50 33 17 0 0 0 0 83 0 18
2017 PM-04 47 35 6 6 0 6 0 87 6 17
2017 PM-05 52 17 13 9 9 0 0 70 17 23
2014 PM 37 36 11 10 5 0 0 74 15 242
2014 PM-01 28 43 14 10 6 0 0 70 16 94
2014 PM-02 47 34 4 12 2 0 0 81 15 45
2014 PM-03 50 42 4 4 0 0 0 92 4 24
2014 PM-04 33 30 20 10 7 0 0 63 17 28
2014 PM-05 45 24 11 13 8 0 0 68 21 38
2014 PM-06 39 38 8 8 8 0 0 77 16 13
2011 PM 44 37 8 7 5 0 0 80 12 400
2011 PM-01 38 34 9 9 9 0 0 72 19 137
2011 PM-02 37 39 12 8 3 0 0 76 12 59
2011 PM-03 46 36 12 6 0 0 0 82 6 50
2011 PM-04 54 37 1 5 2 0 0 91 8 91
2011 PM-05 42 44 9 2 2 0 0 86 5 43
2011 PM-06 58 21 5 11 5 0 0 79 16 19
2008 PM 56 34 3 4 2 0 0 90 6 232
2008 PM-02 57 27 2 14 0 0 0 84 14 44
2008 PM-03 53 36 5 3 3 0 0 89 6 66
2008 PM-04 60 32 3 2 3 0 0 92 5 65
2008 PM-05 47 47 0 3 3 0 0 94 6 36
2008 PM-06 87 13 0 0 0 0 0 100 0 15

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 39 32 15 4 7 1 2 74 11 142
2017 PM-01 51 21 11 0 13 0 4 74 14 53
2017 PM-02 33 48 5 9 0 5 0 85 10 21
2017 PM-03 28 39 22 6 6 0 0 67 11 18
2017 PM-04 53 18 30 0 0 0 0 70 0 17
2017 PM-05 30 39 17 9 0 0 4 73 9 23
2014 PM 30 24 22 8 13 0 3 56 21 243
2014 PM-01 44 19 14 5 10 0 7 68 17 95
2014 PM-02 20 27 27 4 19 0 2 49 24 45
2014 PM-03 4 33 37 17 8 0 0 38 25 24
2014 PM-04 34 17 23 13 13 0 0 51 26 28
2014 PM-05 18 34 29 8 11 0 0 53 18 38
2014 PM-06 30 23 23 8 16 0 0 54 23 13
2011 PM 32 25 21 9 11 0 2 59 20 397
2011 PM-01 39 22 12 8 17 0 3 62 26 137
2011 PM-02 33 17 29 10 9 2 0 51 19 58
2011 PM-03 39 31 22 2 6 0 0 69 8 49
2011 PM-04 28 28 28 7 8 0 2 57 15 90
2011 PM-05 21 37 21 12 9 0 0 58 21 43
2011 PM-06 11 26 21 26 16 0 0 37 42 19
2008 PM 25 31 30 9 4 0 0 57 13 232
2008 PM-02 36 27 23 9 5 0 0 64 14 44
2008 PM-03 29 26 36 8 2 0 0 55 9 66
2008 PM-04 22 35 32 3 8 0 0 57 11 65
2008 PM-05 19 36 25 17 3 0 0 56 19 36
2008 PM-06 13 27 27 27 0 0 7 43 29 15

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 13 29 34 13 10 0 1 24 42 142
2017 PM-01 15 26 34 15 9 0 0 24 41 53
2017 PM-02 14 24 38 9 9 0 5 20 40 21
2017 PM-03 17 33 28 11 11 0 0 22 50 18
2017 PM-04 12 47 24 6 12 0 0 18 59 17
2017 PM-05 4 22 39 26 9 0 0 35 26 23
2014 PM 21 30 31 13 3 0 2 16 52 243
2014 PM-01 18 26 33 17 4 0 2 21 45 95
2014 PM-02 14 38 27 15 4 0 2 20 53 45
2014 PM-03 12 54 21 12 0 0 0 12 67 24
2014 PM-04 33 27 27 10 3 0 0 13 60 28
2014 PM-05 29 21 42 5 0 0 3 5 51 38
2014 PM-06 39 23 23 15 0 0 0 15 62 13
2011 PM 22 27 31 11 6 0 2 17 51 399
2011 PM-01 27 29 22 12 5 1 4 18 59 137
2011 PM-02 25 25 27 15 5 0 2 21 52 59
2011 PM-03 10 24 47 10 6 0 2 17 35 49
2011 PM-04 15 26 36 10 10 0 2 20 43 91
2011 PM-05 23 30 37 7 2 0 0 9 53 43
2011 PM-06 37 26 26 5 5 0 0 11 63 19
2008 PM 9 35 38 13 5 0 0 17 45 232
2008 PM-02 11 27 55 5 2 0 0 7 39 44
2008 PM-03 5 35 35 17 9 0 0 26 39 66
2008 PM-04 12 40 32 11 5 0 0 15 52 65
2008 PM-05 14 25 42 17 3 0 0 19 39 36
2008 PM-06 7 53 27 7 0 0 7 7 64 15

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 14 16 30 18 15 2 4 35 32 141
2017 PM-01 21 13 26 21 13 2 4 36 36 53
2017 PM-02 14 29 33 5 14 0 5 20 45 21
2017 PM-03 18 12 24 18 29 0 0 47 29 17
2017 PM-04 12 18 23 30 12 6 0 44 31 17
2017 PM-05 0 17 35 26 13 4 4 43 19 23
2014 PM 25 25 31 11 7 1 1 18 50 242
2014 PM-01 19 29 32 11 7 0 2 18 49 95
2014 PM-02 27 33 23 11 7 0 0 18 60 44
2014 PM-03 17 29 29 13 4 4 4 18 50 24
2014 PM-04 40 7 40 7 7 0 0 13 46 28
2014 PM-05 26 21 34 8 8 3 0 16 49 38
2014 PM-06 31 8 30 23 8 0 0 31 39 13
2011 PM 21 20 30 16 8 2 3 25 44 398
2011 PM-01 26 24 26 12 8 1 4 21 52 137
2011 PM-02 20 22 25 19 8 3 2 29 45 59
2011 PM-03 14 14 37 22 4 2 6 29 31 49
2011 PM-04 18 17 36 20 8 1 1 28 35 90
2011 PM-05 21 19 37 14 7 2 0 21 40 43
2011 PM-06 26 26 26 11 11 0 0 21 53 19
2008 PM 10 24 29 23 11 1 2 35 35 231
2008 PM-02 7 16 23 34 18 0 2 53 23 44
2008 PM-03 5 29 30 26 9 2 0 35 34 66
2008 PM-04 19 27 30 17 8 0 0 25 45 64
2008 PM-05 8 11 36 25 11 6 3 39 21 36
2008 PM-06 13 27 27 7 13 0 13 23 46 15

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 19 25 27 13 13 0 4 26 45 142
2017 PM-01 13 26 23 13 19 0 6 34 42 53
2017 PM-02 24 19 29 9 14 0 5 25 45 21
2017 PM-03 17 28 33 11 6 0 6 18 47 18
2017 PM-04 24 24 47 6 0 0 0 6 47 17
2017 PM-05 22 22 26 22 9 0 0 30 43 23
2014 PM 27 19 27 16 8 1 3 25 48 243
2014 PM-01 15 20 33 16 8 3 5 27 38 95
2014 PM-02 23 17 31 12 15 0 2 27 41 45
2014 PM-03 12 17 33 29 4 0 4 35 30 24
2014 PM-04 53 13 13 14 7 0 0 20 66 28
2014 PM-05 45 26 13 16 0 0 0 16 71 38
2014 PM-06 46 8 23 16 8 0 0 23 54 13
2011 PM 25 22 24 16 8 1 4 26 49 398
2011 PM-01 27 18 28 13 6 1 7 20 49 137
2011 PM-02 26 22 26 14 10 0 2 25 49 58
2011 PM-03 12 14 35 18 8 2 10 30 30 49
2011 PM-04 25 19 15 25 13 0 2 39 45 91
2011 PM-05 28 40 21 7 5 0 0 12 67 43
2011 PM-06 37 32 11 16 5 0 0 21 68 19
2008 PM 16 25 28 19 10 1 2 30 41 232
2008 PM-02 11 32 23 16 16 0 2 33 44 44
2008 PM-03 9 27 24 23 11 2 5 35 39 66
2008 PM-04 20 22 28 25 6 0 0 31 42 65
2008 PM-05 19 17 36 14 8 3 3 24 38 36
2008 PM-06 20 13 40 13 13 0 0 27 33 15

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 10 15 29 25 15 0 7 43 27 142
2017 PM-01 11 15 15 28 15 0 15 51 31 53
2017 PM-02 9 14 28 34 9 0 5 45 25 21
2017 PM-03 6 6 33 33 17 0 6 53 12 18
2017 PM-04 6 12 53 12 18 0 0 30 18 17
2017 PM-05 4 30 30 17 17 0 0 35 35 23
2014 PM 22 18 29 19 7 1 5 28 42 241
2014 PM-01 12 16 21 28 11 2 10 45 31 95
2014 PM-02 16 27 32 15 6 0 4 22 45 45
2014 PM-03 12 12 50 21 4 0 0 25 25 24
2014 PM-04 43 14 32 4 7 0 0 11 57 26
2014 PM-05 37 21 26 16 0 0 0 16 58 38
2014 PM-06 46 8 39 8 0 0 0 8 54 13
2011 PM 20 16 27 21 11 1 5 33 38 396
2011 PM-01 22 12 18 24 10 4 10 39 39 136
2011 PM-02 14 8 39 24 14 0 2 38 22 59
2011 PM-03 8 17 27 31 8 0 8 43 27 48
2011 PM-04 18 16 37 17 12 0 1 29 34 90
2011 PM-05 28 33 23 7 9 0 0 16 60 43
2011 PM-06 42 26 16 5 11 0 0 16 68 19
2008 PM 9 18 33 30 9 0 0 39 28 232
2008 PM-02 5 9 43 30 14 0 0 43 14 44
2008 PM-03 9 14 30 35 12 0 0 47 23 66
2008 PM-04 14 25 28 26 8 0 0 34 38 65
2008 PM-05 11 17 33 36 3 0 0 39 28 36
2008 PM-06 0 33 47 7 7 0 7 14 36 15

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 19 21 31 13 11 2 3 25 42 141
2017 PM-01 23 19 34 9 9 2 4 20 44 53
2017 PM-02 10 40 30 10 5 0 5 16 53 20
2017 PM-03 22 11 28 17 17 6 0 35 35 18
2017 PM-04 12 24 23 18 18 6 0 38 38 17
2017 PM-05 13 22 35 13 13 0 4 27 36 23
2014 PM 33 25 23 11 5 0 2 17 59 243
2014 PM-01 31 22 21 14 6 0 5 21 56 95
2014 PM-02 38 14 29 11 6 0 2 18 53 45
2014 PM-03 29 42 29 0 0 0 0 0 71 24
2014 PM-04 43 23 20 7 7 0 0 13 66 28
2014 PM-05 21 42 24 13 0 0 0 13 63 38
2014 PM-06 46 8 15 23 8 0 0 31 54 13
2011 PM 33 24 18 13 8 1 3 21 60 398
2011 PM-01 43 19 10 11 10 2 5 22 67 136
2011 PM-02 31 27 20 17 5 0 0 22 58 59
2011 PM-03 16 24 33 18 2 2 4 22 43 49
2011 PM-04 31 29 15 12 11 1 1 24 61 91
2011 PM-05 30 28 30 7 5 0 0 12 58 43
2011 PM-06 42 21 21 11 5 0 0 16 63 19
2008 PM 12 25 30 22 9 1 2 32 38 232
2008 PM-02 5 18 41 23 9 0 5 33 24 44
2008 PM-03 11 23 29 23 14 0 2 37 34 66
2008 PM-04 18 23 34 17 8 0 0 25 42 65
2008 PM-05 11 28 19 28 6 6 3 36 42 36
2008 PM-06 7 53 13 13 7 0 7 21 64 15

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 21 18 22 19 12 2 5 34 43 141
2017 PM-01 21 19 21 19 13 4 4 34 43 53
2017 PM-02 28 24 15 24 5 5 0 30 55 21
2017 PM-03 22 22 28 11 11 0 6 24 47 18
2017 PM-04 18 12 17 18 30 0 6 50 31 17
2017 PM-05 18 14 23 32 5 0 9 40 35 22
2014 PM 14 15 28 26 11 1 6 39 31 242
2014 PM-01 6 14 28 30 14 2 6 47 22 95
2014 PM-02 25 21 24 18 9 0 4 27 48 44
2014 PM-03 4 17 33 25 13 0 8 41 23 24
2014 PM-04 33 16 13 27 7 0 3 35 51 28
2014 PM-05 5 13 37 24 13 0 8 40 20 38
2014 PM-06 23 8 39 30 0 0 0 30 31 13
2011 PM 12 19 28 24 10 2 5 37 33 390
2011 PM-01 20 19 21 22 7 4 6 33 43 135
2011 PM-02 9 16 33 28 7 0 7 38 26 57
2011 PM-03 6 23 38 23 6 0 4 30 30 48
2011 PM-04 9 17 33 22 16 1 2 39 26 90
2011 PM-05 10 17 32 22 15 0 5 38 28 41
2011 PM-06 6 28 6 44 17 0 0 61 33 18
2008 PM 11 23 29 20 9 5 3 32 37 230
2008 PM-02 9 18 41 16 7 7 2 25 30 44
2008 PM-03 8 26 18 31 11 3 3 44 36 65
2008 PM-04 12 28 32 15 6 5 2 23 43 65
2008 PM-05 17 14 28 19 11 8 3 34 34 36
2008 PM-06 7 27 33 13 13 0 7 29 36 15

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 19 24 31 11 10 2 4 22 46 142
2017 PM-01 24 23 32 4 9 0 7 14 51 53
2017 PM-02 29 19 24 19 9 0 0 28 48 21
2017 PM-03 0 44 33 6 17 0 0 22 44 18
2017 PM-04 12 17 36 12 6 18 0 22 35 17
2017 PM-05 17 17 26 22 13 0 4 36 36 23
2014 PM 22 19 31 17 7 0 3 24 43 242
2014 PM-01 18 28 31 17 5 0 1 22 46 95
2014 PM-02 17 18 32 20 9 0 4 30 36 44
2014 PM-03 21 12 42 13 4 0 8 18 36 24
2014 PM-04 43 10 30 7 10 0 0 17 53 28
2014 PM-05 21 16 24 21 11 0 8 34 40 38
2014 PM-06 31 8 38 23 0 0 0 23 39 13
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 79 9 4 4 1 0 2 91 6 142
2017 PM-01 73 11 4 4 4 0 4 88 8 53
2017 PM-02 86 5 0 5 0 0 5 95 5 21
2017 PM-03 89 6 0 6 0 0 0 94 6 18
2017 PM-04 88 6 6 0 0 0 0 94 0 17
2017 PM-05 83 9 4 4 0 0 0 91 4 23
2014 PM 76 12 6 1 3 0 2 90 4 243
2014 PM-01 77 12 6 1 3 1 0 90 4 95
2014 PM-02 73 8 11 0 4 0 4 84 4 45
2014 PM-03 71 17 8 0 0 0 4 91 0 24
2014 PM-04 83 10 0 0 3 0 3 97 3 28
2014 PM-05 84 8 5 0 3 0 0 92 3 38
2014 PM-06 54 39 0 8 0 0 0 92 8 13
2011 PM 72 12 6 3 3 0 4 87 7 397
2011 PM-01 66 13 6 4 5 1 5 84 9 137
2011 PM-02 78 8 8 0 2 0 3 89 2 59
2011 PM-03 71 12 6 6 0 0 4 87 6 49
2011 PM-04 75 13 2 3 3 0 2 91 7 89
2011 PM-05 72 9 12 2 2 0 2 83 5 43
2011 PM-06 74 21 0 5 0 0 0 95 5 19
2008 PM 79 10 3 1 3 0 4 93 5 232
2008 PM-02 84 7 2 0 2 0 5 95 2 44
2008 PM-03 79 8 2 2 3 2 6 93 5 66
2008 PM-04 85 8 2 2 2 0 3 95 3 65
2008 PM-05 72 14 6 3 6 0 0 86 8 36
2008 PM-06 47 33 7 0 7 0 7 86 7 15

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 30 22 14 11 14 6 3 57 28 142
2017 PM-01 21 31 13 11 19 2 4 54 32 53
2017 PM-02 14 14 19 19 29 5 0 30 50 21
2017 PM-03 33 22 11 11 11 6 6 63 25 18
2017 PM-04 47 11 6 6 6 24 0 77 16 17
2017 PM-05 48 22 13 4 4 9 0 76 10 23
2014 PM 30 29 15 11 9 2 3 63 21 243
2014 PM-01 30 23 19 12 12 1 4 55 24 95
2014 PM-02 27 38 12 11 4 4 4 71 17 45
2014 PM-03 17 42 8 17 13 0 4 61 31 24
2014 PM-04 34 23 17 16 7 3 0 59 24 28
2014 PM-05 37 34 13 8 3 5 0 75 11 38
2014 PM-06 46 23 15 0 16 0 0 69 16 13

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 47 22 6 15 10 0 0 69 25 142
2017 PM-01 44 19 6 15 17 0 0 63 32 53
2017 PM-02 28 28 5 24 14 0 0 57 38 21
2017 PM-03 39 33 6 17 6 0 0 72 22 18
2017 PM-04 77 5 0 18 0 0 0 82 18 17
2017 PM-05 52 30 9 9 0 0 0 83 9 23
2014 PM 41 28 12 11 6 1 0 69 18 243
2014 PM-01 41 15 24 15 3 2 0 57 18 95
2014 PM-02 37 42 6 4 9 2 0 81 13 45
2014 PM-03 33 37 0 17 13 0 0 71 29 24
2014 PM-04 40 43 3 3 10 0 0 84 13 28
2014 PM-05 42 26 11 16 5 0 0 68 21 38
2014 PM-06 61 23 0 8 8 0 0 84 16 13

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 22 35 11 20 10 1 1 58 31 142
2017 PM-01 15 30 21 17 17 0 0 45 34 53
2017 PM-02 9 43 0 33 14 0 0 53 47 21
2017 PM-03 28 33 11 11 11 0 6 65 24 18
2017 PM-04 47 35 0 6 0 6 6 93 7 17
2017 PM-05 35 30 0 35 0 0 0 65 35 23
2014 PM 23 33 16 18 6 1 2 58 26 243
2014 PM-01 25 34 14 20 6 1 0 59 27 95
2014 PM-02 24 21 23 17 6 2 6 49 25 45
2014 PM-03 4 54 17 21 0 0 4 61 22 24
2014 PM-04 27 27 7 27 10 0 3 55 38 28
2014 PM-05 24 37 18 11 8 3 0 62 19 38
2014 PM-06 31 38 15 8 8 0 0 69 16 13
2011 PM 22 38 13 16 9 2 0 61 26 400
2011 PM-01 22 32 15 16 12 3 0 56 29 137
2011 PM-02 22 39 8 22 7 0 2 62 29 59
2011 PM-03 18 34 16 18 12 2 0 53 31 50
2011 PM-04 22 38 13 15 10 1 0 61 26 91
2011 PM-05 26 49 12 12 0 2 0 76 12 43
2011 PM-06 21 63 5 5 5 0 0 84 11 19
2008 PM 25 37 7 19 9 3 0 64 28 232
2008 PM-02 27 25 7 20 16 5 0 55 38 44
2008 PM-03 26 39 9 23 2 2 0 66 25 66
2008 PM-04 18 35 8 23 14 2 0 55 38 65
2008 PM-05 39 39 6 8 0 6 3 85 9 36
2008 PM-06 27 60 7 7 0 0 0 87 7 15

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 22 17 15 18 11 16 1 47 35 142
2017 PM-01 21 10 22 19 17 11 0 34 40 53
2017 PM-02 14 24 14 24 14 10 0 42 42 21
2017 PM-03 22 22 11 11 11 22 0 57 29 18
2017 PM-04 30 11 12 6 0 35 6 70 10 17
2017 PM-05 22 30 4 22 4 17 0 63 32 23
2014 PM 21 26 18 13 11 8 2 52 27 242
2014 PM-01 16 28 22 11 11 11 1 50 25 95
2014 PM-02 17 24 18 20 11 6 4 46 34 45
2014 PM-03 21 33 25 8 0 8 4 62 10 24
2014 PM-04 30 16 7 20 20 3 3 50 43 28
2014 PM-05 24 27 16 8 14 11 0 58 24 37
2014 PM-06 46 15 15 8 8 0 8 66 17 13
2011 PM 26 26 16 16 8 8 0 57 26 399
2011 PM-01 27 22 12 19 11 9 0 54 33 137
2011 PM-02 17 31 20 19 3 10 0 53 25 59
2011 PM-03 16 20 20 27 8 6 2 40 38 49
2011 PM-04 24 30 15 13 10 8 0 58 25 91
2011 PM-05 35 30 19 5 5 7 0 70 10 43
2011 PM-06 47 37 16 0 0 0 0 84 0 19
2008 PM 26 29 10 16 8 10 0 62 27 232
2008 PM-02 23 18 11 20 11 16 0 49 38 44
2008 PM-03 24 38 11 15 8 5 0 65 24 66
2008 PM-04 23 26 11 22 9 9 0 54 34 65
2008 PM-05 39 22 8 6 3 19 3 79 11 36
2008 PM-06 40 47 13 0 0 0 0 87 0 15

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 8 15 12 18 20 26 0 31 52 142
2017 PM-01 7 19 11 11 32 19 0 33 53 53
2017 PM-02 9 9 5 34 19 24 0 25 69 21
2017 PM-03 11 0 17 17 28 28 0 15 62 18
2017 PM-04 12 6 23 18 0 41 0 30 30 17
2017 PM-05 4 26 4 22 9 35 0 47 47 23
2014 PM 12 18 18 23 14 13 1 36 43 243
2014 PM-01 11 12 15 22 19 18 2 30 52 95
2014 PM-02 17 24 4 28 13 13 0 48 47 45
2014 PM-03 8 17 25 38 8 4 0 26 48 24
2014 PM-04 13 17 27 20 13 7 3 33 37 28
2014 PM-05 11 24 29 8 11 18 0 42 23 38
2014 PM-06 16 30 23 31 0 0 0 46 31 13

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 44 31 11 8 5 0 1 75 14 142
2017 PM-01 42 32 15 7 4 0 0 74 11 53
2017 PM-02 33 38 5 9 15 0 0 71 24 21
2017 PM-03 39 22 17 17 6 0 0 61 22 18
2017 PM-04 65 18 12 6 0 0 0 82 6 17
2017 PM-05 48 43 4 0 4 0 0 91 4 23
2014 PM 41 36 9 10 3 0 0 77 14 243
2014 PM-01 36 37 8 15 4 0 0 73 19 95
2014 PM-02 42 35 6 11 6 0 0 76 17 45
2014 PM-03 33 50 8 4 4 0 0 83 9 24
2014 PM-04 47 33 20 0 0 0 0 80 0 28
2014 PM-05 58 29 5 8 0 0 0 87 8 38
2014 PM-06 39 30 15 16 0 0 0 69 16 13
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 42 29 9 8 11 0 0 71 20 141
2017 PM-01 32 29 13 17 9 0 0 61 26 53
2017 PM-02 43 24 10 0 24 0 0 66 24 21
2017 PM-03 61 11 6 6 17 0 0 72 22 18
2017 PM-04 41 41 0 0 18 0 0 82 18 17
2017 PM-05 50 36 5 9 0 0 0 86 9 22
2014 PM 40 31 12 8 8 1 0 72 16 243
2014 PM-01 38 28 16 8 8 1 0 67 17 95
2014 PM-02 49 27 6 6 9 0 2 78 15 45
2014 PM-03 46 46 0 4 4 0 0 92 8 24
2014 PM-04 50 23 10 10 7 0 0 74 16 28
2014 PM-05 32 37 16 8 5 3 0 70 14 38
2014 PM-06 23 30 23 8 16 0 0 54 23 13
2011 PM 37 35 12 9 8 0 0 71 17 400
2011 PM-01 31 36 15 9 9 0 0 66 18 137
2011 PM-02 32 44 10 10 3 0 0 76 14 59
2011 PM-03 52 26 16 6 0 0 0 78 6 50
2011 PM-04 42 33 7 9 10 0 0 75 19 91
2011 PM-05 35 35 14 7 9 0 0 70 16 43
2011 PM-06 37 26 11 16 11 0 0 63 26 19
2008 PM 32 31 13 13 10 1 0 64 23 232
2008 PM-02 34 32 9 11 14 0 0 66 25 44
2008 PM-03 33 36 11 6 12 2 0 71 18 66
2008 PM-04 26 28 12 22 11 2 0 55 33 65
2008 PM-05 39 28 22 8 3 0 0 67 11 36
2008 PM-06 27 40 20 7 7 0 0 67 13 15

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 47 21 11 10 8 1 1 70 19 141
2017 PM-01 38 26 11 9 11 4 0 67 21 53
2017 PM-02 33 19 15 19 9 0 5 55 30 21
2017 PM-03 50 22 6 6 17 0 0 72 22 18
2017 PM-04 65 18 6 6 6 0 0 82 12 17
2017 PM-05 64 18 5 14 0 0 0 82 14 22
2014 PM 46 25 12 9 7 1 0 72 16 243
2014 PM-01 47 20 12 9 10 2 0 69 19 95
2014 PM-02 47 29 9 11 5 0 0 76 16 45
2014 PM-03 42 33 17 4 4 0 0 75 9 24
2014 PM-04 50 27 7 7 10 0 0 77 16 28
2014 PM-05 47 24 16 8 3 3 0 73 11 38
2014 PM-06 39 23 15 15 8 0 0 61 23 13
2011 PM 46 28 12 8 5 2 0 75 13 400
2011 PM-01 37 31 16 7 6 3 0 70 14 137
2011 PM-02 46 22 12 12 7 2 0 69 19 59
2011 PM-03 52 28 12 6 0 2 0 82 6 50
2011 PM-04 58 22 7 8 4 1 0 81 12 91
2011 PM-05 42 42 9 2 5 0 0 84 7 43
2011 PM-06 47 16 16 21 0 0 0 63 21 19
2008 PM 45 25 13 8 6 3 1 73 14 232
2008 PM-02 45 18 11 11 7 5 2 68 20 44
2008 PM-03 41 36 9 5 6 2 2 80 11 66
2008 PM-04 40 23 12 11 8 6 0 67 20 65
2008 PM-05 56 19 17 3 3 3 0 77 6 36
2008 PM-06 60 13 20 7 0 0 0 73 7 15

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 47 23 4 12 12 1 0 71 24 141
2017 PM-01 42 26 0 13 17 2 0 69 31 53
2017 PM-02 38 24 5 9 24 0 0 62 33 21
2017 PM-03 44 28 6 11 11 0 0 72 22 18
2017 PM-04 65 12 0 12 6 6 0 81 19 17
2017 PM-05 64 18 5 14 0 0 0 82 14 22
2014 PM 42 28 10 12 7 1 0 71 19 243
2014 PM-01 40 25 9 15 10 1 0 66 25 95
2014 PM-02 43 33 9 9 6 0 0 76 16 45
2014 PM-03 50 25 17 0 9 0 0 75 9 24
2014 PM-04 47 27 10 13 3 0 0 74 17 28
2014 PM-05 47 26 5 13 5 3 0 76 19 38
2014 PM-06 23 46 16 15 0 0 0 69 15 13
2011 PM 38 35 9 11 6 1 0 74 17 397
2011 PM-01 32 32 18 9 9 1 0 64 18 135
2011 PM-02 36 29 8 19 7 2 0 66 26 59
2011 PM-03 46 44 4 4 0 2 0 92 4 50
2011 PM-04 46 36 2 12 4 0 0 81 17 90
2011 PM-05 35 49 7 2 7 0 0 84 9 43
2011 PM-06 47 21 5 21 5 0 0 68 26 19
2008 PM 40 30 9 12 8 2 0 71 20 232
2008 PM-02 36 30 11 9 11 2 0 67 21 44
2008 PM-03 45 32 3 9 9 2 0 78 18 66
2008 PM-04 32 31 5 18 11 3 0 65 30 65
2008 PM-05 50 25 17 6 3 0 0 75 8 36
2008 PM-06 40 33 20 7 0 0 0 73 7 15

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 86 6 4 1 1 0 1 94 2 141
2017 PM-01 83 4 6 4 2 0 2 88 6 53
2017 PM-02 81 14 0 0 0 0 5 100 0 21
2017 PM-03 89 6 6 0 0 0 0 94 0 18
2017 PM-04 100 0 0 0 0 0 0 100 0 17
2017 PM-05 91 9 0 0 0 0 0 100 0 22
2014 PM 78 12 4 2 2 1 2 92 5 243
2014 PM-01 83 7 5 1 2 1 0 92 3 95
2014 PM-02 79 15 0 4 0 0 2 96 4 45
2014 PM-03 71 13 4 4 0 0 8 91 5 24
2014 PM-04 73 17 0 0 7 0 3 93 7 28
2014 PM-05 82 5 5 3 3 3 0 89 5 38
2014 PM-06 46 38 8 0 8 0 0 84 8 13
2011 PM 82 8 4 1 1 1 4 94 2 399
2011 PM-01 80 10 4 1 1 1 3 94 2 136
2011 PM-02 81 2 7 0 2 2 7 91 2 59
2011 PM-03 80 10 6 0 0 0 4 94 0 50
2011 PM-04 91 1 2 2 0 0 3 95 2 91
2011 PM-05 72 19 7 0 0 0 2 93 0 43
2011 PM-06 84 16 0 0 0 0 0 100 0 19
2008 PM 89 4 1 0 2 0 3 97 2 232
2008 PM-02 93 2 0 0 2 0 2 98 2 44
2008 PM-03 91 2 2 0 0 2 5 98 0 66
2008 PM-04 94 2 0 0 2 0 3 98 2 65
2008 PM-05 83 8 3 0 6 0 0 92 6 36
2008 PM-06 67 13 7 0 0 0 13 92 0 15

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 53 23 4 6 7 4 3 82 14 141
2017 PM-01 44 27 4 4 15 4 2 76 20 52
2017 PM-02 52 19 9 9 5 0 5 75 15 21
2017 PM-03 50 33 0 6 6 0 6 88 12 18
2017 PM-04 70 24 0 0 0 0 6 100 0 17
2017 PM-05 65 17 0 9 0 9 0 90 10 23
2014 PM 60 20 7 4 3 2 4 85 7 243
2014 PM-01 57 22 5 5 4 2 4 84 10 95
2014 PM-02 65 12 7 2 4 0 9 85 7 45
2014 PM-03 67 12 13 4 0 0 4 83 4 24
2014 PM-04 53 37 3 3 0 0 3 93 3 28
2014 PM-05 66 13 11 3 0 8 0 86 3 38
2014 PM-06 46 23 15 0 16 0 0 69 16 13
2011 PM 54 23 6 6 8 2 1 79 14 399
2011 PM-01 31 29 12 8 16 2 1 63 25 137
2011 PM-02 64 22 0 5 7 2 0 88 12 59
2011 PM-03 64 22 6 4 2 0 2 88 6 50
2011 PM-04 77 16 2 2 1 1 0 94 3 91
2011 PM-05 55 24 5 10 5 2 0 80 15 42
2011 PM-06 53 21 11 16 0 0 0 74 16 19

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 55 19 11 10 6 0 0 74 15 142
2017 PM-01 45 19 15 9 11 0 0 64 21 53
2017 PM-02 52 29 5 9 5 0 0 81 14 21
2017 PM-03 56 6 11 22 6 0 0 61 28 18
2017 PM-04 76 12 6 6 0 0 0 88 6 17
2017 PM-05 61 26 4 9 0 0 0 87 9 23

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 55 22 13 1 7 1 0 78 9 142
2017 PM-01 49 21 17 2 11 0 0 70 13 53
2017 PM-02 52 24 14 0 9 0 0 76 9 21
2017 PM-03 44 22 17 0 11 6 0 71 12 18
2017 PM-04 76 12 0 6 0 6 0 94 6 17
2017 PM-05 65 26 9 0 0 0 0 91 0 23

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 54 17 13 8 8 0 0 71 16 142
2017 PM-01 44 19 17 7 13 0 0 63 21 53
2017 PM-02 47 19 5 19 9 0 0 67 28 21
2017 PM-03 44 22 22 0 11 0 0 67 11 18
2017 PM-04 82 6 0 6 6 0 0 88 12 17
2017 PM-05 70 13 9 9 0 0 0 83 9 23
2014 PM 50 24 11 6 8 1 0 75 14 243
2014 PM-01 46 19 14 7 13 1 0 66 20 95
2014 PM-02 55 29 12 2 2 0 0 84 4 45
2014 PM-03 58 29 4 4 4 0 0 88 8 24
2014 PM-04 30 54 3 10 3 0 0 84 13 28
2014 PM-05 61 11 18 3 3 5 0 75 6 38
2014 PM-06 54 8 8 8 23 0 0 61 31 13
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 41 12 18 18 0 12 0 60 20 17
2014 PM 24 33 21 6 3 3 9 65 11 33
2014 PM-05 13 31 25 12 0 6 12 54 15 16
2014 PM-06 37 27 18 0 10 0 9 70 11 11

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 33 22 20 8 9 7 0 60 19 142
2017 PM-01 26 17 22 7 17 10 0 48 27 53
2017 PM-02 38 28 14 14 5 0 0 67 19 21
2017 PM-03 56 17 17 11 0 0 0 72 11 18
2017 PM-04 24 29 30 0 0 18 0 64 0 17
2017 PM-05 35 35 9 9 4 9 0 76 14 23
2014 PM 18 23 21 13 15 10 0 45 31 243
2014 PM-01 18 26 22 12 8 13 0 51 24 95
2014 PM-02 23 27 19 14 11 6 0 53 26 45
2014 PM-03 17 25 29 8 8 12 0 48 19 24
2014 PM-04 20 20 10 13 30 7 0 43 46 28
2014 PM-05 13 8 26 16 26 11 0 24 47 38
2014 PM-06 16 23 15 16 23 8 0 42 42 13
2011 PM 24 25 19 16 9 7 0 53 27 400
2011 PM-01 27 23 20 12 8 10 0 56 22 137
2011 PM-02 22 25 17 19 8 8 0 52 30 59
2011 PM-03 26 18 24 12 8 12 0 50 23 50
2011 PM-04 20 32 18 18 10 3 0 53 28 91
2011 PM-05 16 28 19 26 9 2 0 45 36 43
2011 PM-06 47 5 21 11 16 0 0 53 26 19

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 25 33 15 12 12 2 0 60 24 142
2017 PM-01 19 30 13 17 21 0 0 49 37 53
2017 PM-02 14 34 33 9 9 0 0 48 19 21
2017 PM-03 50 33 6 0 11 0 0 83 11 18
2017 PM-04 36 18 24 12 0 11 0 60 13 17
2017 PM-05 26 52 9 4 4 4 0 82 9 23
2014 PM 15 20 20 16 24 3 0 37 42 243
2014 PM-01 16 21 24 16 19 3 1 39 36 95
2014 PM-02 21 24 17 13 22 2 0 46 36 45
2014 PM-03 4 46 12 8 21 8 0 55 32 24
2014 PM-04 20 10 7 27 33 3 0 31 62 28
2014 PM-05 8 11 26 18 37 0 0 18 55 38
2014 PM-06 23 8 30 15 23 0 0 31 39 13
2011 PM 17 26 20 19 16 2 0 43 36 398
2011 PM-01 18 21 24 16 18 3 1 40 36 136
2011 PM-02 19 31 19 10 20 2 0 50 31 59
2011 PM-03 14 22 18 31 10 4 0 38 43 49
2011 PM-04 14 33 20 20 13 0 0 47 33 91
2011 PM-05 9 33 16 30 12 0 0 42 42 43
2011 PM-06 42 5 21 11 16 5 0 50 28 19
2008 PM 25 32 15 15 9 4 0 60 25 231
2008 PM-02 27 30 16 11 7 9 0 63 20 44
2008 PM-03 12 29 23 21 14 2 0 42 35 66
2008 PM-04 23 37 11 17 8 5 0 63 26 65
2008 PM-05 34 43 11 3 6 3 0 79 9 35
2008 PM-06 60 20 7 13 0 0 0 80 13 15

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 16 31 17 13 16 7 0 50 32 141
2017 PM-01 11 34 15 7 24 7 0 49 34 53
2017 PM-02 14 24 24 24 9 5 0 40 35 21
2017 PM-03 35 18 24 6 12 6 0 56 19 17
2017 PM-04 18 18 12 24 12 17 0 43 43 17
2017 PM-05 17 48 13 9 9 4 0 68 18 23
2014 PM 11 18 17 22 27 4 1 30 52 242
2014 PM-01 13 21 19 22 17 4 3 37 42 94
2014 PM-02 14 27 12 11 31 6 0 43 45 45
2014 PM-03 4 21 29 25 12 8 0 27 41 24
2014 PM-04 14 3 10 30 36 7 0 18 71 28
2014 PM-05 3 8 16 26 47 0 0 11 74 38
2014 PM-06 8 23 15 23 31 0 0 31 54 13
2011 PM 8 25 19 25 18 4 1 35 45 398
2011 PM-01 13 22 15 27 18 6 0 37 47 137
2011 PM-02 10 22 29 14 17 5 2 35 33 58
2011 PM-03 6 20 20 33 14 6 0 28 50 49
2011 PM-04 3 32 21 20 21 2 1 36 42 91
2011 PM-05 0 26 26 35 14 0 0 26 49 43
2011 PM-06 16 37 0 32 16 0 0 53 47 19
2008 PM 9 33 12 27 13 6 0 45 42 232
2008 PM-02 11 34 9 23 11 11 0 51 38 44
2008 PM-03 5 24 21 29 17 5 0 30 48 66
2008 PM-04 9 34 9 29 14 5 0 45 45 65
2008 PM-05 8 44 8 25 8 6 0 56 35 36
2008 PM-06 27 47 7 20 0 0 0 73 20 15

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM 24 30 16 13 11 6 0 57 26 141
2017 PM-01 17 29 13 11 19 10 0 51 34 52
2017 PM-02 24 34 19 19 5 0 0 57 24 21
2017 PM-03 44 11 22 6 11 6 0 59 18 18
2017 PM-04 36 24 12 12 6 11 0 67 20 17
2017 PM-05 13 57 9 17 4 0 0 70 22 23
2014 PM 13 20 16 17 26 7 0 36 46 243
2014 PM-01 14 19 19 16 23 8 1 36 43 95
2014 PM-02 16 29 12 13 25 6 0 48 40 45
2014 PM-03 8 25 29 8 17 12 0 38 29 24
2014 PM-04 10 20 7 26 33 3 0 31 62 28
2014 PM-05 11 8 16 26 32 8 0 20 63 38
2014 PM-06 23 23 15 8 31 0 0 46 39 13
2011 PM 15 25 19 18 16 7 0 43 37 398
2011 PM-01 17 20 15 19 21 8 0 40 44 137
2011 PM-02 12 20 24 19 17 8 0 35 39 59
2011 PM-03 16 20 18 18 14 12 0 42 37 49
2011 PM-04 14 33 21 15 13 3 0 49 30 91
2011 PM-05 7 40 17 19 10 7 0 51 31 42
2011 PM-06 37 11 26 16 11 0 0 47 26 19
2008 PM 18 36 14 15 10 7 0 58 27 232
2008 PM-02 16 39 16 16 7 7 0 59 24 44
2008 PM-03 9 35 23 14 14 6 0 47 29 66
2008 PM-04 18 32 8 23 8 11 0 57 34 65
2008 PM-05 22 44 8 11 8 6 0 71 21 36
2008 PM-06 47 40 13 0 0 0 0 87 0 15

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PM