2017 Public Service Employee Survey Results for Veterans Affairs Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - PM

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	38	45	2	12	3	83	15	142
2017	PM-01	30	53	2	10	6	83	15	53
2017	PM-02	43	48	0	9	0	91	9	21
2017	PM-03	28	33	6	28	6	61	33	18
2017	PM-04	47	47	0	6	0	94	6	17
2017	PM-05	57	35	0	9	0	91	9	23
2014	PM	36	38	7	13	6	74	19	243
2014	PM-01	30	34	8	20	7	64	28	95
2014	PM-02	55	34	2	6	2	89	9	45
2014	PM-03	42	34	12	8	4	75	12	24
2014	PM-04	30	50	3	10	7	80	16	28
2014	PM-05	29	47	8	13	3	76	16	38
2014	PM-06	39	38	8	0	16	77	16	13
2011	PM	30	51	3	13	4	81	17	399
2011	PM-01	26	50	6	12	6	77	18	137
2011	PM-02	39	46	0	10	5	85	15	59
2011	PM-03	32	50	2	12	4	82	16	50
2011	PM-04	30	54	0	12	3	84	16	90
2011	PM-05	28	47	2	23	0	74	23	43
2011	PM-06	26	68	5	0	0	95	0	19
2008	PM	36	48	3	10	2	84	13	232
2008	PM-02	48	39	2	9	2	86	11	44
2008	PM-03	33	45	3	14	5	79	18	66
2008	PM-04	28	58	3	9	2	86	11	65
2008	PM-05	36	53	3	8	0	89	8	36
2008	PM-06	53	40	0	7	0	93	7	15

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	80	16	1	1	0	1	0	98	1	141
2017	PM-01	75	19	2	2	0	2	0	96	2	53
2017	PM-02	85	15	0	0	0	0	0	100	0	20
2017	PM-03	78	17	0	0	0	6	0	100	0	18
2017	PM-04	88	12	0	0	0	0	0	100	0	17
2017	PM-05	96	4	0	0	0	0	0	100	0	23
2014	PM	72	22	2	2	1	0	0	94	3	243
2014	PM-01	66	28	4	1	1	0	0	94	2	95
2014	PM-02	70	23	2	0	2	2	0	96	2	45
2014	PM-03	79	17	0	4	0	0	0	96	4	24
2014	PM-04	80	13	3	0	3	0	0	93	3	28
2014	PM-05	76	18	0	5	0	0	0	95	5	38
2014	PM-06	77	15	0	8	0	0	0	92	8	13
2011	PM	75	18	2	2	1	1	1	95	3	399
2011	PM-01	73	20	1	1	1	1	1	95	3	137
2011	PM-02	80	14	2	0	2	2	2	96	2	59
2011	PM-03	64	28	2	4	0	0	2	94	4	50
2011	PM-04	79	16	1	3	0	0	1	96	3	90
2011	PM-05	77	19	2	0	2	0	0	95	2	43
2011	PM-06	89	11	0	0	0	0	0	100	0	19
2008	PM	84	12	1	2	1	0	0	96	3	231
2008	PM-02	93	7	0	0	0	0	0	100	0	44
2008	PM-03	82	14	0	3	2	0	0	95	5	66
2008	PM-04	88	11	0	2	0	0	0	98	2	65
2008	PM-05	75	17	6	3	0	0	0	92	3	36
2008	PM-06	79	7	7	0	7	0	0	86	7	14

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	81	10	5	3	1	1	0	91	4	142
2017	PM-01	77	13	4	2	2	2	0	92	4	53
2017	PM-02	86	9	5	0	0	0	0	95	0	21
2017	PM-03	89	6	0	6	0	0	0	94	6	18
2017	PM-04	82	12	0	6	0	0	0	94	6	17
2017	PM-05	87	4	9	0	0	0	0	91	0	23
2014	PM	68	18	2	7	2	1	2	88	10	243
2014	PM-01	66	18	4	6	3	1	1	86	10	95
2014	PM-02	66	21	2	4	2	0	4	91	7	45
2014	PM-03	67	17	0	4	8	0	4	87	13	24
2014	PM-04	67	20	4	10	0	0	0	87	10	28
2014	PM-05	76	16	0	8	0	0	0	92	8	38
2014	PM-06	69	8	0	16	0	8	0	83	17	13
2011	PM	72	14	4	5	3	0	2	88	8	399
2011	PM-01	74	10	5	4	4	0	2	86	9	137
2011	PM-02	76	15	3	2	2	0	2	93	3	59
2011	PM-03	70	16	2	6	4	0	2	88	10	50
2011	PM-04	73	16	2	4	2	0	2	91	7	90
2011	PM-05	58	26	7	7	2	0	0	84	9	43
2011	PM-06	89	0	0	11	0	0	0	89	11	19
2008	PM	72	14	3	8	3	0	0	86	11	232
2008	PM-02	82	11	0	7	0	0	0	93	7	44
2008	PM-03	79	9	0	6	6	0	0	88	12	66
2008	PM-04	71	17	5	8	0	0	0	88	8	65
2008	PM-05	69	14	6	3	8	0	0	83	11	36
2008	PM-06	40	13	13	33	0	0	0	53	33	15

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	38	35	6	13	7	0	73	21	142
2017	PM-01	30	32	11	21	6	0	62	26	53
2017	PM-02	52	28	0	9	10	0	81	19	21
2017	PM-03	6	56	6	22	11	0	61	33	18
2017	PM-04	47	41	0	12	0	0	88	12	17
2017	PM-05	61	26	4	0	9	0	87	9	23
2014	PM	42	35	8	10	4	0	77	14	243
2014	PM-01	33	38	9	13	6	1	71	19	95
2014	PM-02	49	36	6	7	2	0	85	9	45
2014	PM-03	50	29	0	21	0	0	79	21	24
2014	PM-04	50	37	10	0	3	0	87	3	28
2014	PM-05	45	24	13	11	8	0	68	19	38
2014	PM-06	46	46	8	0	0	0	92	0	13
2011	PM	43	33	6	11	7	0	76	18	397
2011	PM-01	38	32	7	13	11	0	70	24	136
2011	PM-02	47	42	3	3	3	0	90	7	59
2011	PM-03	50	26	10	8	6	0	76	14	50
2011	PM-04	43	31	6	13	7	0	74	20	89
2011	PM-05	42	37	5	14	2	0	79	16	43
2011	PM-06	53	26	5	11	5	0	79	16	19

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	20	43	11	18	7	0	0	63	26	141
2017	PM-01	21	44	9	15	11	0	0	64	26	53
2017	PM-02	28	34	9	24	5	0	0	62	28	21
2017	PM-03	11	56	6	22	6	0	0	67	28	18
2017	PM-04	12	35	24	24	6	0	0	47	30	17
2017	PM-05	26	48	9	13	4	0	0	74	17	23
2014	PM	17	35	14	21	13	0	0	52	34	243
2014	PM-01	13	33	13	24	16	0	0	46	40	95
2014	PM-02	21	36	14	14	13	2	0	59	27	45
2014	PM-03	17	46	4	29	4	0	0	63	33	24
2014	PM-04	16	37	16	20	10	0	0	53	30	28
2014	PM-05	16	37	13	21	13	0	0	53	34	38
2014	PM-06	30	23	30	0	16	0	0	54	16	13
2011	PM	19	39	13	21	8	0	0	58	29	399
2011	PM-01	18	37	9	26	9	0	0	55	36	137
2011	PM-02	22	33	21	14	10	0	0	55	24	58
2011	PM-03	30	38	12	14	6	0	0	68	20	50
2011	PM-04	13	42	10	29	7	0	0	55	35	91
2011	PM-05	16	47	19	14	5	0	0	63	19	43
2011	PM-06	21	37	32	5	0	0	5	61	6	19
2008	PM	21	45	6	19	8	1	1	67	27	232
2008	PM-02	20	45	5	18	9	2	0	67	28	44
2008	PM-03	24	42	0	21	9	2	2	69	31	66
2008	PM-04	20	48	3	18	11	0	0	68	29	65
2008	PM-05	22	42	11	17	3	3	3	68	21	36
2008	PM-06	13	53	33	0	0	0	0	67	0	15

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	44	35	8	6	6	1	79	13	142
2017	PM-01	32	43	9	4	9	2	77	13	53
2017	PM-02	47	28	5	14	5	0	76	19	21
2017	PM-03	67	17	11	0	6	0	83	6	18
2017	PM-04	41	47	6	0	6	0	88	6	17
2017	PM-05	43	35	4	13	4	0	78	17	23
2014	PM	33	38	14	9	6	0	71	14	243
2014	PM-01	27	39	17	12	5	0	66	17	95
2014	PM-02	44	29	14	0	14	0	73	14	45
2014	PM-03	37	50	8	4	0	0	87	4	24
2014	PM-04	26	40	17	13	3	0	66	17	28
2014	PM-05	37	37	11	11	5	0	74	16	38
2014	PM-06	39	38	16	8	0	0	77	8	13
2011	PM	39	31	14	9	7	0	70	16	400
2011	PM-01	34	26	14	15	12	0	60	26	137
2011	PM-02	31	36	25	0	8	0	66	8	59
2011	PM-03	42	36	8	10	4	0	78	14	50
2011	PM-04	46	30	11	11	2	0	76	13	91
2011	PM-05	40	42	12	2	2	2	83	5	43
2011	PM-06	58	16	16	5	5	0	74	11	19
2008	PM	44	40	9	4	3	0	84	7	232
2008	PM-02	39	39	14	7	2	0	77	9	44
2008	PM-03	36	44	15	2	3	0	80	5	66
2008	PM-04	51	38	5	2	5	0	89	6	65
2008	PM-05	39	47	8	3	3	0	86	6	36
2008	PM-06	80	20	0	0	0	0	100	0	15

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	44	34	5	9	6	0	1	79	16	142
2017	PM-01	36	36	9	7	9	0	2	73	17	53
2017	PM-02	43	34	0	19	5	0	0	76	24	21
2017	PM-03	61	28	6	6	0	0	0	89	6	18
2017	PM-04	47	41	6	0	6	0	0	88	6	17
2017	PM-05	43	43	0	9	4	0	0	87	13	23
2014	PM	39	39	8	9	5	0	0	78	14	243
2014	PM-01	32	43	11	6	7	0	0	76	14	95
2014	PM-02	44	33	12	4	6	0	0	77	11	45
2014	PM-03	50	37	4	9	0	0	0	87	9	24
2014	PM-04	36	37	0	24	3	0	0	73	27	28
2014	PM-05	45	42	3	8	3	0	0	87	11	38
2014	PM-06	46	30	8	16	0	0	0	77	16	13
2011	PM	44	35	10	7	6	0	0	78	12	400
2011	PM-01	41	28	15	9	8	0	0	69	17	137
2011	PM-02	32	44	10	3	8	2	0	78	12	59
2011	PM-03	44	42	6	4	4	0	0	86	8	50
2011	PM-04	49	33	4	11	2	0	0	82	13	91
2011	PM-05	51	40	9	0	0	0	0	91	0	43
2011	PM-06	53	37	5	0	5	0	0	89	5	19
2008	PM	54	35	4	4	2	0	0	89	6	232
2008	PM-02	50	34	9	5	2	0	0	84	7	44
2008	PM-03	48	38	6	5	3	0	0	86	8	66
2008	PM-04	62	31	2	6	0	0	0	92	6	65
2008	PM-05	53	39	3	0	6	0	0	92	6	36
2008	PM-06	73	27	0	0	0	0	0	100	0	15

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	44	33	5	14	3	0	1	78	17	142
2017	PM-01	28	40	4	22	6	0	0	68	28	53
2017	PM-02	52	19	14	9	5	0	0	72	14	21
2017	PM-03	33	44	0	22	0	0	0	78	22	18
2017	PM-04	41	41	6	6	0	0	6	87	6	17
2017	PM-05	78	17	4	0	0	0	0	96	0	23
2014	PM	40	37	9	10	4	0	0	77	14	243
2014	PM-01	33	38	13	10	7	0	0	70	17	95
2014	PM-02	49	29	12	4	4	2	0	79	9	45
2014	PM-03	33	50	4	12	0	0	0	83	12	24
2014	PM-04	47	33	3	16	0	0	0	80	16	28
2014	PM-05	39	45	3	13	0	0	0	84	13	38
2014	PM-06	53	23	8	8	8	0	0	77	16	13

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	50	30	7	7	6	0	0	80	13	142
2017	PM-01	32	33	9	13	13	0	0	64	26	53
2017	PM-02	57	29	5	9	0	0	0	86	9	21
2017	PM-03	56	33	6	0	6	0	0	89	6	18
2017	PM-04	53	41	6	0	0	0	0	94	0	17
2017	PM-05	78	13	4	4	0	0	0	91	4	23
2014	PM	42	30	7	12	8	0	0	72	20	243
2014	PM-01	32	34	10	15	9	0	0	66	24	95
2014	PM-02	55	27	5	4	9	0	0	82	13	45
2014	PM-03	46	42	0	13	0	0	0	87	13	24
2014	PM-04	47	23	7	16	7	0	0	70	23	28
2014	PM-05	42	34	5	11	8	0	0	76	18	38
2014	PM-06	54	0	15	15	16	0	0	54	31	13
2011	PM	42	31	7	9	10	1	1	74	19	399
2011	PM-01	27	26	15	15	14	2	1	55	30	136
2011	PM-02	54	25	7	3	10	0	0	80	14	59
2011	PM-03	52	36	6	2	2	0	2	90	4	50
2011	PM-04	56	31	0	8	4	0	1	88	12	91
2011	PM-05	30	47	0	7	16	0	0	77	23	43
2011	PM-06	32	32	11	16	11	0	0	63	26	19

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	39	25	5	11	10	1	9	71	23	142
2017	PM-01	26	25	6	9	21	2	11	59	35	53
2017	PM-02	28	24	14	9	5	0	19	65	18	21
2017	PM-03	39	33	0	22	6	0	0	72	28	18
2017	PM-04	53	23	6	12	0	0	6	81	13	17
2017	PM-05	70	13	0	9	4	0	4	86	14	23
2014	PM	37	24	10	12	10	1	7	65	24	243
2014	PM-01	33	22	15	10	9	0	10	62	22	95
2014	PM-02	35	31	2	4	17	2	9	74	24	45
2014	PM-03	42	21	21	8	8	0	0	63	17	24
2014	PM-04	20	37	0	24	10	3	7	63	37	28
2014	PM-05	53	21	11	13	3	0	0	74	16	38
2014	PM-06	46	0	8	31	8	0	8	50	42	13
2011	PM	39	19	12	11	11	1	7	63	24	400
2011	PM-01	29	20	19	8	12	2	10	56	23	137
2011	PM-02	36	22	5	8	17	2	10	65	29	59
2011	PM-03	40	14	16	10	12	0	8	59	24	50
2011	PM-04	59	14	5	10	9	1	1	75	19	91
2011	PM-05	26	30	12	26	2	0	5	59	29	43
2011	PM-06	42	21	0	16	16	0	5	67	33	19
2008	PM	47	20	8	10	9	1	4	71	20	232
2008	PM-02	50	23	11	2	11	0	2	74	14	44
2008	PM-03	39	11	9	11	18	2	11	57	33	66
2008	PM-04	62	20	3	9	5	2	0	83	14	65
2008	PM-05	36	28	14	14	0	3	6	70	15	36
2008	PM-06	53	20	7	20	0	0	0	73	20	15

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	37	43	8	4	9	0	80	12	141
2017	PM-01	24	55	6	4	11	0	79	15	53
2017	PM-02	35	45	6	5	10	0	80	15	20
2017	PM-03	44	44	6	0	6	0	89	6	18
2017	PM-04	47	35	12	6	0	0	82	6	17
2017	PM-05	48	30	9	4	9	0	78	13	23
2014	PM	31	43	12	8	7	0	74	15	242
2014	PM-01	29	45	15	7	4	0	74	12	94
2014	PM-02	42	42	7	5	4	0	83	9	45
2014	PM-03	37	54	8	0	0	0	92	0	24
2014	PM-04	16	46	14	13	10	0	63	23	28
2014	PM-05	29	26	11	13	21	0	55	34	38
2014	PM-06	31	54	8	8	0	0	85	8	13
2011	PM	43	34	9	8	6	0	77	14	397
2011	PM-01	37	33	11	8	11	0	70	19	137
2011	PM-02	42	37	7	8	3	2	81	12	59
2011	PM-03	48	35	8	6	2	0	83	8	48
2011	PM-04	51	31	7	10	2	0	81	12	91
2011	PM-05	33	43	10	7	7	0	76	14	42
2011	PM-06	53	21	16	5	5	0	74	11	19
2008	PM	50	38	6	4	2	0	88	6	232
2008	PM-02	57	30	7	7	0	0	86	7	44
2008	PM-03	52	36	5	6	2	0	88	8	66
2008	PM-04	49	40	6	3	2	0	89	5	65
2008	PM-05	36	53	6	3	3	0	89	6	36
2008	PM-06	80	20	0	0	0	0	100	0	15

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	36	22	19	11	11	0	1	59	22	142
2017	PM-01	28	13	28	13	17	0	0	42	30	53
2017	PM-02	19	43	5	9	24	0	0	62	33	21
2017	PM-03	39	28	17	0	11	0	6	71	12	18
2017	PM-04	47	23	18	12	0	0	0	70	12	17
2017	PM-05	57	22	13	9	0	0	0	78	9	23
2014	PM	18	36	17	15	14	0	0	55	29	242
2014	PM-01	14	28	23	17	17	0	0	42	34	94
2014	PM-02	31	38	6	15	9	0	0	69	25	45
2014	PM-03	21	54	12	13	0	0	0	75	13	24
2014	PM-04	16	30	10	20	23	0	0	47	43	28
2014	PM-05	16	42	21	11	11	0	0	58	21	38
2014	PM-06	8	53	15	8	16	0	0	61	23	13
2011	PM	18	41	15	15	11	0	0	59	26	399
2011	PM-01	12	38	15	19	16	1	0	50	35	137
2011	PM-02	20	34	17	17	12	0	0	54	29	59
2011	PM-03	16	53	14	14	2	0	0	69	16	49
2011	PM-04	22	46	12	11	9	0	0	68	20	91
2011	PM-05	23	35	21	14	7	0	0	58	21	43
2011	PM-06	37	37	11	5	11	0	0	74	16	19

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	32	37	13	10	8	69	18	142
2017	PM-01	36	42	9	4	9	78	13	53
2017	PM-02	28	34	9	14	14	62	28	21
2017	PM-03	17	56	17	6	6	72	11	18
2017	PM-04	47	11	12	30	0	59	30	17
2017	PM-05	39	30	17	9	4	70	13	23

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	47	35	8	5	4	1	83	9	142
2017	PM-01	47	38	6	2	7	0	85	9	53
2017	PM-02	33	33	9	19	5	0	66	24	21
2017	PM-03	61	28	11	0	0	0	89	0	18
2017	PM-04	41	41	6	6	0	6	87	6	17
2017	PM-05	61	35	4	0	0	0	96	0	23
2014	PM	33	38	14	8	6	1	72	14	243
2014	PM-01	31	41	20	5	2	1	72	7	95
2014	PM-02	35	36	14	9	4	2	73	13	45
2014	PM-03	42	33	12	13	0	0	75	13	24
2014	PM-04	16	51	10	7	16	0	67	23	28
2014	PM-05	37	32	5	13	11	3	70	24	38
2014	PM-06	61	15	8	8	8	0	77	16	13
2011	PM	35	42	10	7	5	1	77	12	399
2011	PM-01	28	44	16	5	6	1	73	11	137
2011	PM-02	31	51	5	10	3	0	81	14	59
2011	PM-03	35	51	8	6	0	0	86	6	49
2011	PM-04	45	36	4	9	5	0	81	14	91
2011	PM-05	37	33	14	9	7	0	70	16	43
2011	PM-06	58	21	11	0	11	0	79	11	19
2008	PM	55	32	7	3	3	0	87	6	232
2008	PM-02	52	30	14	5	0	0	82	5	44
2008	PM-03	47	38	8	5	3	0	85	8	66
2008	PM-04	62	29	5	0	5	0	91	5	65
2008	PM-05	47	39	6	6	3	0	86	8	36
2008	PM-06	80	13	0	7	0	0	93	7	15

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	35	32	11	10	13	67	22	142
2017	PM-01	23	36	11	9	21	59	30	53
2017	PM-02	28	28	15	5	24	57	28	21
2017	PM-03	33	44	17	0	6	78	6	18
2017	PM-04	59	17	12	6	6	76	12	17
2017	PM-05	48	39	0	13	0	87	13	23

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	62	28	4	4	1	1	90	6	141
2017	PM-01	55	32	6	4	4	0	87	7	53
2017	PM-02	60	25	5	10	0	0	85	10	20
2017	PM-03	83	11	6	0	0	0	94	0	18
2017	PM-04	53	41	0	6	0	0	94	6	17
2017	PM-05	65	30	4	0	0	0	96	0	23
2014	PM	60	27	7	4	3	0	87	6	243
2014	PM-01	55	33	8	1	2	0	89	3	95
2014	PM-02	67	28	2	0	2	0	96	2	45
2014	PM-03	66	25	8	0	0	0	92	0	24
2014	PM-04	60	20	10	10	0	0	80	10	28
2014	PM-05	53	21	5	11	11	0	74	21	38
2014	PM-06	77	8	8	8	0	0	84	8	13
2011	PM	67	24	5	3	1	0	91	5	395
2011	PM-01	61	28	5	4	2	0	89	6	136
2011	PM-02	72	22	3	0	2	0	95	2	58
2011	PM-03	69	24	2	4	0	0	94	4	49
2011	PM-04	74	18	6	2	0	0	92	2	90
2011	PM-05	52	33	10	5	0	0	86	5	42
2011	PM-06	79	11	0	5	5	0	89	11	19

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	32	30	12	14	11	1	0	62	26	141
2017	PM-01	25	29	7	21	19	0	0	53	39	53
2017	PM-02	25	25	15	20	15	0	0	50	35	20
2017	PM-03	17	61	11	6	6	0	0	78	11	18
2017	PM-04	36	35	24	6	0	0	0	70	6	17
2017	PM-05	57	22	9	9	4	0	0	78	13	23
2014	PM	18	35	13	13	20	0	0	54	34	243
2014	PM-01	11	25	18	18	28	0	0	36	46	95
2014	PM-02	18	39	17	6	19	0	0	57	26	45
2014	PM-03	33	38	4	12	12	0	0	71	25	24
2014	PM-04	16	44	7	13	20	0	0	60	33	28
2014	PM-05	16	53	8	13	11	0	0	68	24	38
2014	PM-06	54	23	8	8	8	0	0	77	16	13
2011	PM	24	38	11	13	14	0	0	63	27	398
2011	PM-01	18	28	16	12	26	0	0	46	38	137
2011	PM-02	24	41	12	14	10	0	0	64	24	59
2011	PM-03	26	46	2	16	8	0	2	73	24	50
2011	PM-04	26	49	8	12	6	0	0	74	18	90
2011	PM-05	26	45	7	17	5	0	0	71	21	42
2011	PM-06	58	21	11	5	5	0	0	79	11	19

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	34	31	10	9	15	1	66	24	141
2017	PM-01	29	23	9	13	26	0	51	39	53
2017	PM-02	20	35	15	10	20	0	55	30	20
2017	PM-03	33	44	6	11	6	0	78	17	18
2017	PM-04	35	47	6	6	0	6	87	6	17
2017	PM-05	52	35	9	0	4	0	87	4	23
2014	PM	23	27	14	17	19	0	50	36	243
2014	PM-01	14	21	16	26	23	1	35	50	95
2014	PM-02	31	27	19	9	15	0	57	24	45
2014	PM-03	33	46	4	8	8	0	79	17	24
2014	PM-04	20	20	17	17	27	0	40	43	28
2014	PM-05	24	37	11	16	13	0	60	29	38
2014	PM-06	54	23	8	0	16	0	77	16	13

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	37	31	11	12	8	0	0	69	20	141
2017	PM-01	30	23	11	19	17	0	0	53	36	53
2017	PM-02	30	35	15	15	5	0	0	65	20	20
2017	PM-03	33	44	11	6	6	0	0	78	11	18
2017	PM-04	47	35	6	12	0	0	0	82	12	17
2017	PM-05	57	35	9	0	0	0	0	91	0	23
2014	PM	26	27	18	16	13	0	0	53	29	242
2014	PM-01	17	23	29	19	12	0	0	40	31	95
2014	PM-02	35	24	15	9	15	0	2	61	24	45
2014	PM-03	35	44	4	9	9	0	0	78	17	23
2014	PM-04	30	23	13	20	13	0	0	53	33	28
2014	PM-05	26	29	11	21	13	0	0	55	34	38
2014	PM-06	39	38	8	8	8	0	0	77	16	13
2011	PM	33	39	9	11	7	0	1	73	18	395
2011	PM-01	28	34	10	19	10	0	0	61	29	134
2011	PM-02	32	47	10	2	5	0	3	82	7	59
2011	PM-03	46	34	10	4	4	2	0	82	8	50
2011	PM-04	39	40	6	9	6	0	0	80	15	89
2011	PM-05	23	47	16	12	2	0	0	70	14	43
2011	PM-06	42	37	5	11	5	0	0	79	16	19

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	43	33	10	6	6	1	77	13	141
2017	PM-01	32	41	9	6	11	0	74	17	53
2017	PM-02	45	30	10	10	5	0	75	15	20
2017	PM-03	50	33	17	0	0	0	83	0	18
2017	PM-04	47	35	6	6	0	6	87	6	17
2017	PM-05	52	17	13	9	9	0	70	17	23
2014	PM	37	36	11	10	5	0	74	15	242
2014	PM-01	28	43	14	10	6	0	70	16	94
2014	PM-02	47	34	4	12	2	0	81	15	45
2014	PM-03	50	42	4	4	0	0	92	4	24
2014	PM-04	33	30	20	10	7	0	63	17	28
2014	PM-05	45	24	11	13	8	0	68	21	38
2014	PM-06	39	38	8	8	8	0	77	16	13
2011	PM	44	37	8	7	5	0	80	12	400
2011	PM-01	38	34	9	9	9	0	72	19	137
2011	PM-02	37	39	12	8	3	0	76	12	59
2011	PM-03	46	36	12	6	0	0	82	6	50
2011	PM-04	54	37	1	5	2	0	91	8	91
2011	PM-05	42	44	9	2	2	0	86	5	43
2011	PM-06	58	21	5	11	5	0	79	16	19
2008	PM	56	34	3	4	2	0	90	6	232
2008	PM-02	57	27	2	14	0	0	84	14	44
2008	PM-03	53	36	5	3	3	0	89	6	66
2008	PM-04	60	32	3	2	3	0	92	5	65
2008	PM-05	47	47	0	3	3	0	94	6	36
2008	PM-06	87	13	0	0	0	0	100	0	15

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	39	32	15	4	7	1	2	74	11	142
2017	PM-01	51	21	11	0	13	0	4	74	14	53
2017	PM-02	33	48	5	9	0	5	0	85	10	21
2017	PM-03	28	39	22	6	6	0	0	67	11	18
2017	PM-04	53	18	30	0	0	0	0	70	0	17
2017	PM-05	30	39	17	9	0	0	4	73	9	23
2014	PM	30	24	22	8	13	0	3	56	21	243
2014	PM-01	44	19	14	5	10	0	7	68	17	95
2014	PM-02	20	27	27	4	19	0	2	49	24	45
2014	PM-03	4	33	37	17	8	0	0	38	25	24
2014	PM-04	34	17	23	13	13	0	0	51	26	28
2014	PM-05	18	34	29	8	11	0	0	53	18	38
2014	PM-06	30	23	23	8	16	0	0	54	23	13
2011	PM	32	25	21	9	11	0	2	59	20	397
2011	PM-01	39	22	12	8	17	0	3	62	26	137
2011	PM-02	33	17	29	10	9	2	0	51	19	58
2011	PM-03	39	31	22	2	6	0	0	69	8	49
2011	PM-04	28	28	28	7	8	0	2	57	15	90
2011	PM-05	21	37	21	12	9	0	0	58	21	43
2011	PM-06	11	26	21	26	16	0	0	37	42	19
2008	PM	25	31	30	9	4	0	0	57	13	232
2008	PM-02	36	27	23	9	5	0	0	64	14	44
2008	PM-03	29	26	36	8	2	0	0	55	9	66
2008	PM-04	22	35	32	3	8	0	0	57	11	65
2008	PM-05	19	36	25	17	3	0	0	56	19	36
2008	PM-06	13	27	27	27	0	0	7	43	29	15

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	13	29	34	13	10	0	1	24	42	142
2017	PM-01	15	26	34	15	9	0	0	24	41	53
2017	PM-02	14	24	38	9	9	0	5	20	40	21
2017	PM-03	17	33	28	11	11	0	0	22	50	18
2017	PM-04	12	47	24	6	12	0	0	18	59	17
2017	PM-05	4	22	39	26	9	0	0	35	26	23
2014	PM	21	30	31	13	3	0	2	16	52	243
2014	PM-01	18	26	33	17	4	0	2	21	45	95
2014	PM-02	14	38	27	15	4	0	2	20	53	45
2014	PM-03	12	54	21	12	0	0	0	12	67	24
2014	PM-04	33	27	27	10	3	0	0	13	60	28
2014	PM-05	29	21	42	5	0	0	3	5	51	38
2014	PM-06	39	23	23	15	0	0	0	15	62	13
2011	PM	22	27	31	11	6	0	2	17	51	399
2011	PM-01	27	29	22	12	5	1	4	18	59	137
2011	PM-02	25	25	27	15	5	0	2	21	52	59
2011	PM-03	10	24	47	10	6	0	2	17	35	49
2011	PM-04	15	26	36	10	10	0	2	20	43	91
2011	PM-05	23	30	37	7	2	0	0	9	53	43
2011	PM-06	37	26	26	5	5	0	0	11	63	19
2008	PM	9	35	38	13	5	0	0	17	45	232
2008	PM-02	11	27	55	5	2	0	0	7	39	44
2008	PM-03	5	35	35	17	9	0	0	26	39	66
2008	PM-04	12	40	32	11	5	0	0	15	52	65
2008	PM-05	14	25	42	17	3	0	0	19	39	36
2008	PM-06	7	53	27	7	0	0	7	7	64	15

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	14	16	30	18	15	2	4	35	32	141
2017	PM-01	21	13	26	21	13	2	4	36	36	53
2017	PM-02	14	29	33	5	14	0	5	20	45	21
2017	PM-03	18	12	24	18	29	0	0	47	29	17
2017	PM-04	12	18	23	30	12	6	0	44	31	17
2017	PM-05	0	17	35	26	13	4	4	43	19	23
2014	PM	25	25	31	11	7	1	1	18	50	242
2014	PM-01	19	29	32	11	7	0	2	18	49	95
2014	PM-02	27	33	23	11	7	0	0	18	60	44
2014	PM-03	17	29	29	13	4	4	4	18	50	24
2014	PM-04	40	7	40	7	7	0	0	13	46	28
2014	PM-05	26	21	34	8	8	3	0	16	49	38
2014	PM-06	31	8	30	23	8	0	0	31	39	13
2011	PM	21	20	30	16	8	2	3	25	44	398
2011	PM-01	26	24	26	12	8	1	4	21	52	137
2011	PM-02	20	22	25	19	8	3	2	29	45	59
2011	PM-03	14	14	37	22	4	2	6	29	31	49
2011	PM-04	18	17	36	20	8	1	1	28	35	90
2011	PM-05	21	19	37	14	7	2	0	21	40	43
2011	PM-06	26	26	26	11	11	0	0	21	53	19
2008	PM	10	24	29	23	11	1	2	35	35	231
2008	PM-02	7	16	23	34	18	0	2	53	23	44
2008	PM-03	5	29	30	26	9	2	0	35	34	66
2008	PM-04	19	27	30	17	8	0	0	25	45	64
2008	PM-05	8	11	36	25	11	6	3	39	21	36
2008	PM-06	13	27	27	7	13	0	13	23	46	15

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	19	25	27	13	13	0	4	26	45	142
2017	PM-01	13	26	23	13	19	0	6	34	42	53
2017	PM-02	24	19	29	9	14	0	5	25	45	21
2017	PM-03	17	28	33	11	6	0	6	18	47	18
2017	PM-04	24	24	47	6	0	0	0	6	47	17
2017	PM-05	22	22	26	22	9	0	0	30	43	23
2014	PM	27	19	27	16	8	1	3	25	48	243
2014	PM-01	15	20	33	16	8	3	5	27	38	95
2014	PM-02	23	17	31	12	15	0	2	27	41	45
2014	PM-03	12	17	33	29	4	0	4	35	30	24
2014	PM-04	53	13	13	14	7	0	0	20	66	28
2014	PM-05	45	26	13	16	0	0	0	16	71	38
2014	PM-06	46	8	23	16	8	0	0	23	54	13
2011	PM	25	22	24	16	8	1	4	26	49	398
2011	PM-01	27	18	28	13	6	1	7	20	49	137
2011	PM-02	26	22	26	14	10	0	2	25	49	58
2011	PM-03	12	14	35	18	8	2	10	30	30	49
2011	PM-04	25	19	15	25	13	0	2	39	45	91
2011	PM-05	28	40	21	7	5	0	0	12	67	43
2011	PM-06	37	32	11	16	5	0	0	21	68	19
2008	PM	16	25	28	19	10	1	2	30	41	232
2008	PM-02	11	32	23	16	16	0	2	33	44	44
2008	PM-03	9	27	24	23	11	2	5	35	39	66
2008	PM-04	20	22	28	25	6	0	0	31	42	65
2008	PM-05	19	17	36	14	8	3	3	24	38	36
2008	PM-06	20	13	40	13	13	0	0	27	33	15

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	10	15	29	25	15	0	7	43	27	142
2017	PM-01	11	15	15	28	15	0	15	51	31	53
2017	PM-02	9	14	28	34	9	0	5	45	25	21
2017	PM-03	6	6	33	33	17	0	6	53	12	18
2017	PM-04	6	12	53	12	18	0	0	30	18	17
2017	PM-05	4	30	30	17	17	0	0	35	35	23
2014	PM	22	18	29	19	7	1	5	28	42	241
2014	PM-01	12	16	21	28	11	2	10	45	31	95
2014	PM-02	16	27	32	15	6	0	4	22	45	45
2014	PM-03	12	12	50	21	4	0	0	25	25	24
2014	PM-04	43	14	32	4	7	0	0	11	57	26
2014	PM-05	37	21	26	16	0	0	0	16	58	38
2014	PM-06	46	8	39	8	0	0	0	8	54	13
2011	PM	20	16	27	21	11	1	5	33	38	396
2011	PM-01	22	12	18	24	10	4	10	39	39	136
2011	PM-02	14	8	39	24	14	0	2	38	22	59
2011	PM-03	8	17	27	31	8	0	8	43	27	48
2011	PM-04	18	16	37	17	12	0	1	29	34	90
2011	PM-05	28	33	23	7	9	0	0	16	60	43
2011	PM-06	42	26	16	5	11	0	0	16	68	19
2008	PM	9	18	33	30	9	0	0	39	28	232
2008	PM-02	5	9	43	30	14	0	0	43	14	44
2008	PM-03	9	14	30	35	12	0	0	47	23	66
2008	PM-04	14	25	28	26	8	0	0	34	38	65
2008	PM-05	11	17	33	36	3	0	0	39	28	36
2008	PM-06	0	33	47	7	7	0	7	14	36	15

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	19	21	31	13	11	2	3	25	42	141
2017	PM-01	23	19	34	9	9	2	4	20	44	53
2017	PM-02	10	40	30	10	5	0	5	16	53	20
2017	PM-03	22	11	28	17	17	6	0	35	35	18
2017	PM-04	12	24	23	18	18	6	0	38	38	17
2017	PM-05	13	22	35	13	13	0	4	27	36	23
2014	PM	33	25	23	11	5	0	2	17	59	243
2014	PM-01	31	22	21	14	6	0	5	21	56	95
2014	PM-02	38	14	29	11	6	0	2	18	53	45
2014	PM-03	29	42	29	0	0	0	0	0	71	24
2014	PM-04	43	23	20	7	7	0	0	13	66	28
2014	PM-05	21	42	24	13	0	0	0	13	63	38
2014	PM-06	46	8	15	23	8	0	0	31	54	13
2011	PM	33	24	18	13	8	1	3	21	60	398
2011	PM-01	43	19	10	11	10	2	5	22	67	136
2011	PM-02	31	27	20	17	5	0	0	22	58	59
2011	PM-03	16	24	33	18	2	2	4	22	43	49
2011	PM-04	31	29	15	12	11	1	1	24	61	91
2011	PM-05	30	28	30	7	5	0	0	12	58	43
2011	PM-06	42	21	21	11	5	0	0	16	63	19
2008	PM	12	25	30	22	9	1	2	32	38	232
2008	PM-02	5	18	41	23	9	0	5	33	24	44
2008	PM-03	11	23	29	23	14	0	2	37	34	66
2008	PM-04	18	23	34	17	8	0	0	25	42	65
2008	PM-05	11	28	19	28	6	6	3	36	42	36
2008	PM-06	7	53	13	13	7	0	7	21	64	15

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	21	18	22	19	12	2	5	34	43	141
2017	PM-01	21	19	21	19	13	4	4	34	43	53
2017	PM-02	28	24	15	24	5	5	0	30	55	21
2017	PM-03	22	22	28	11	11	0	6	24	47	18
2017	PM-04	18	12	17	18	30	0	6	50	31	17
2017	PM-05	18	14	23	32	5	0	9	40	35	22
2014	PM	14	15	28	26	11	1	6	39	31	242
2014	PM-01	6	14	28	30	14	2	6	47	22	95
2014	PM-02	25	21	24	18	9	0	4	27	48	44
2014	PM-03	4	17	33	25	13	0	8	41	23	24
2014	PM-04	33	16	13	27	7	0	3	35	51	28
2014	PM-05	5	13	37	24	13	0	8	40	20	38
2014	PM-06	23	8	39	30	0	0	0	30	31	13
2011	PM	12	19	28	24	10	2	5	37	33	390
2011	PM-01	20	19	21	22	7	4	6	33	43	135
2011	PM-02	9	16	33	28	7	0	7	38	26	57
2011	PM-03	6	23	38	23	6	0	4	30	30	48
2011	PM-04	9	17	33	22	16	1	2	39	26	90
2011	PM-05	10	17	32	22	15	0	5	38	28	41
2011	PM-06	6	28	6	44	17	0	0	61	33	18
2008	PM	11	23	29	20	9	5	3	32	37	230
2008	PM-02	9	18	41	16	7	7	2	25	30	44
2008	PM-03	8	26	18	31	11	3	3	44	36	65
2008	PM-04	12	28	32	15	6	5	2	23	43	65
2008	PM-05	17	14	28	19	11	8	3	34	34	36
2008	PM-06	7	27	33	13	13	0	7	29	36	15

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	19	24	31	11	10	2	4	22	46	142
2017	PM-01	24	23	32	4	9	0	7	14	51	53
2017	PM-02	29	19	24	19	9	0	0	28	48	21
2017	PM-03	0	44	33	6	17	0	0	22	44	18
2017	PM-04	12	17	36	12	6	18	0	22	35	17
2017	PM-05	17	17	26	22	13	0	4	36	36	23
2014	PM	22	19	31	17	7	0	3	24	43	242
2014	PM-01	18	28	31	17	5	0	1	22	46	95
2014	PM-02	17	18	32	20	9	0	4	30	36	44
2014	PM-03	21	12	42	13	4	0	8	18	36	24
2014	PM-04	43	10	30	7	10	0	0	17	53	28
2014	PM-05	21	16	24	21	11	0	8	34	40	38
2014	PM-06	31	8	38	23	0	0	0	23	39	13

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	79	9	4	4	1	0	2	91	6	142
2017	PM-01	73	11	4	4	4	0	4	88	8	53
2017	PM-02	86	5	0	5	0	0	5	95	5	21
2017	PM-03	89	6	0	6	0	0	0	94	6	18
2017	PM-04	88	6	6	0	0	0	0	94	0	17
2017	PM-05	83	9	4	4	0	0	0	91	4	23
2014	PM	76	12	6	1	3	0	2	90	4	243
2014	PM-01	77	12	6	1	3	1	0	90	4	95
2014	PM-02	73	8	11	0	4	0	4	84	4	45
2014	PM-03	71	17	8	0	0	0	4	91	0	24
2014	PM-04	83	10	0	0	3	0	3	97	3	28
2014	PM-05	84	8	5	0	3	0	0	92	3	38
2014	PM-06	54	39	0	8	0	0	0	92	8	13
2011	PM	72	12	6	3	3	0	4	87	7	397
2011	PM-01	66	13	6	4	5	1	5	84	9	137
2011	PM-02	78	8	8	0	2	0	3	89	2	59
2011	PM-03	71	12	6	6	0	0	4	87	6	49
2011	PM-04	75	13	2	3	3	0	2	91	7	89
2011	PM-05	72	9	12	2	2	0	2	83	5	43
2011	PM-06	74	21	0	5	0	0	0	95	5	19
2008	PM	79	10	3	1	3	0	4	93	5	232
2008	PM-02	84	7	2	0	2	0	5	95	2	44
2008	PM-03	79	8	2	2	3	2	6	93	5	66
2008	PM-04	85	8	2	2	2	0	3	95	3	65
2008	PM-05	72	14	6	3	6	0	0	86	8	36
2008	PM-06	47	33	7	0	7	0	7	86	7	15

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	30	22	14	11	14	6	3	57	28	142
2017	PM-01	21	31	13	11	19	2	4	54	32	53
2017	PM-02	14	14	19	19	29	5	0	30	50	21
2017	PM-03	33	22	11	11	11	6	6	63	25	18
2017	PM-04	47	11	6	6	6	24	0	77	16	17
2017	PM-05	48	22	13	4	4	9	0	76	10	23
2014	PM	30	29	15	11	9	2	3	63	21	243
2014	PM-01	30	23	19	12	12	1	4	55	24	95
2014	PM-02	27	38	12	11	4	4	4	71	17	45
2014	PM-03	17	42	8	17	13	0	4	61	31	24
2014	PM-04	34	23	17	16	7	3	0	59	24	28
2014	PM-05	37	34	13	8	3	5	0	75	11	38
2014	PM-06	46	23	15	0	16	0	0	69	16	13

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	47	22	6	15	10	0	69	25	142
2017	PM-01	44	19	6	15	17	0	63	32	53
2017	PM-02	28	28	5	24	14	0	57	38	21
2017	PM-03	39	33	6	17	6	0	72	22	18
2017	PM-04	77	5	0	18	0	0	82	18	17
2017	PM-05	52	30	9	9	0	0	83	9	23
2014	PM	41	28	12	11	6	1	69	18	243
2014	PM-01	41	15	24	15	3	2	57	18	95
2014	PM-02	37	42	6	4	9	2	81	13	45
2014	PM-03	33	37	0	17	13	0	71	29	24
2014	PM-04	40	43	3	3	10	0	84	13	28
2014	PM-05	42	26	11	16	5	0	68	21	38
2014	PM-06	61	23	0	8	8	0	84	16	13

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	22	35	11	20	10	1	1	58	31	142
2017	PM-01	15	30	21	17	17	0	0	45	34	53
2017	PM-02	9	43	0	33	14	0	0	53	47	21
2017	PM-03	28	33	11	11	11	0	6	65	24	18
2017	PM-04	47	35	0	6	0	6	6	93	7	17
2017	PM-05	35	30	0	35	0	0	0	65	35	23
2014	PM	23	33	16	18	6	1	2	58	26	243
2014	PM-01	25	34	14	20	6	1	0	59	27	95
2014	PM-02	24	21	23	17	6	2	6	49	25	45
2014	PM-03	4	54	17	21	0	0	4	61	22	24
2014	PM-04	27	27	7	27	10	0	3	55	38	28
2014	PM-05	24	37	18	11	8	3	0	62	19	38
2014	PM-06	31	38	15	8	8	0	0	69	16	13
2011	PM	22	38	13	16	9	2	0	61	26	400
2011	PM-01	22	32	15	16	12	3	0	56	29	137
2011	PM-02	22	39	8	22	7	0	2	62	29	59
2011	PM-03	18	34	16	18	12	2	0	53	31	50
2011	PM-04	22	38	13	15	10	1	0	61	26	91
2011	PM-05	26	49	12	12	0	2	0	76	12	43
2011	PM-06	21	63	5	5	5	0	0	84	11	19
2008	PM	25	37	7	19	9	3	0	64	28	232
2008	PM-02	27	25	7	20	16	5	0	55	38	44
2008	PM-03	26	39	9	23	2	2	0	66	25	66
2008	PM-04	18	35	8	23	14	2	0	55	38	65
2008	PM-05	39	39	6	8	0	6	3	85	9	36
2008	PM-06	27	60	7	7	0	0	0	87	7	15

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	22	17	15	18	11	16	1	47	35	142
2017	PM-01	21	10	22	19	17	11	0	34	40	53
2017	PM-02	14	24	14	24	14	10	0	42	42	21
2017	PM-03	22	22	11	11	11	22	0	57	29	18
2017	PM-04	30	11	12	6	0	35	6	70	10	17
2017	PM-05	22	30	4	22	4	17	0	63	32	23
2014	PM	21	26	18	13	11	8	2	52	27	242
2014	PM-01	16	28	22	11	11	11	1	50	25	95
2014	PM-02	17	24	18	20	11	6	4	46	34	45
2014	PM-03	21	33	25	8	0	8	4	62	10	24
2014	PM-04	30	16	7	20	20	3	3	50	43	28
2014	PM-05	24	27	16	8	14	11	0	58	24	37
2014	PM-06	46	15	15	8	8	0	8	66	17	13
2011	PM	26	26	16	16	8	8	0	57	26	399
2011	PM-01	27	22	12	19	11	9	0	54	33	137
2011	PM-02	17	31	20	19	3	10	0	53	25	59
2011	PM-03	16	20	20	27	8	6	2	40	38	49
2011	PM-04	24	30	15	13	10	8	0	58	25	91
2011	PM-05	35	30	19	5	5	7	0	70	10	43
2011	PM-06	47	37	16	0	0	0	0	84	0	19
2008	PM	26	29	10	16	8	10	0	62	27	232
2008	PM-02	23	18	11	20	11	16	0	49	38	44
2008	PM-03	24	38	11	15	8	5	0	65	24	66
2008	PM-04	23	26	11	22	9	9	0	54	34	65
2008	PM-05	39	22	8	6	3	19	3	79	11	36
2008	PM-06	40	47	13	0	0	0	0	87	0	15

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	8	15	12	18	20	26	0	31	52	142
2017	PM-01	7	19	11	11	32	19	0	33	53	53
2017	PM-02	9	9	5	34	19	24	0	25	69	21
2017	PM-03	11	0	17	17	28	28	0	15	62	18
2017	PM-04	12	6	23	18	0	41	0	30	30	17
2017	PM-05	4	26	4	22	9	35	0	47	47	23
2014	PM	12	18	18	23	14	13	1	36	43	243
2014	PM-01	11	12	15	22	19	18	2	30	52	95
2014	PM-02	17	24	4	28	13	13	0	48	47	45
2014	PM-03	8	17	25	38	8	4	0	26	48	24
2014	PM-04	13	17	27	20	13	7	3	33	37	28
2014	PM-05	11	24	29	8	11	18	0	42	23	38
2014	PM-06	16	30	23	31	0	0	0	46	31	13

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	44	31	11	8	5	1	75	14	142
2017	PM-01	42	32	15	7	4	0	74	11	53
2017	PM-02	33	38	5	9	15	0	71	24	21
2017	PM-03	39	22	17	17	6	0	61	22	18
2017	PM-04	65	18	12	6	0	0	82	6	17
2017	PM-05	48	43	4	0	4	0	91	4	23
2014	PM	41	36	9	10	3	0	77	14	243
2014	PM-01	36	37	8	15	4	0	73	19	95
2014	PM-02	42	35	6	11	6	0	76	17	45
2014	PM-03	33	50	8	4	4	0	83	9	24
2014	PM-04	47	33	20	0	0	0	80	0	28
2014	PM-05	58	29	5	8	0	0	87	8	38
2014	PM-06	39	30	15	16	0	0	69	16	13

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	42	29	9	8	11	0	0	71	20	141
2017	PM-01	32	29	13	17	9	0	0	61	26	53
2017	PM-02	43	24	10	0	24	0	0	66	24	21
2017	PM-03	61	11	6	6	17	0	0	72	22	18
2017	PM-04	41	41	0	0	18	0	0	82	18	17
2017	PM-05	50	36	5	9	0	0	0	86	9	22
2014	PM	40	31	12	8	8	1	0	72	16	243
2014	PM-01	38	28	16	8	8	1	0	67	17	95
2014	PM-02	49	27	6	6	9	0	2	78	15	45
2014	PM-03	46	46	0	4	4	0	0	92	8	24
2014	PM-04	50	23	10	10	7	0	0	74	16	28
2014	PM-05	32	37	16	8	5	3	0	70	14	38
2014	PM-06	23	30	23	8	16	0	0	54	23	13
2011	PM	37	35	12	9	8	0	0	71	17	400
2011	PM-01	31	36	15	9	9	0	0	66	18	137
2011	PM-02	32	44	10	10	3	0	0	76	14	59
2011	PM-03	52	26	16	6	0	0	0	78	6	50
2011	PM-04	42	33	7	9	10	0	0	75	19	91
2011	PM-05	35	35	14	7	9	0	0	70	16	43
2011	PM-06	37	26	11	16	11	0	0	63	26	19
2008	PM	32	31	13	13	10	1	0	64	23	232
2008	PM-02	34	32	9	11	14	0	0	66	25	44
2008	PM-03	33	36	11	6	12	2	0	71	18	66
2008	PM-04	26	28	12	22	11	2	0	55	33	65
2008	PM-05	39	28	22	8	3	0	0	67	11	36
2008	PM-06	27	40	20	7	7	0	0	67	13	15

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	47	21	11	10	8	1	1	70	19	141
2017	PM-01	38	26	11	9	11	4	0	67	21	53
2017	PM-02	33	19	15	19	9	0	5	55	30	21
2017	PM-03	50	22	6	6	17	0	0	72	22	18
2017	PM-04	65	18	6	6	6	0	0	82	12	17
2017	PM-05	64	18	5	14	0	0	0	82	14	22
2014	PM	46	25	12	9	7	1	0	72	16	243
2014	PM-01	47	20	12	9	10	2	0	69	19	95
2014	PM-02	47	29	9	11	5	0	0	76	16	45
2014	PM-03	42	33	17	4	4	0	0	75	9	24
2014	PM-04	50	27	7	7	10	0	0	77	16	28
2014	PM-05	47	24	16	8	3	3	0	73	11	38
2014	PM-06	39	23	15	15	8	0	0	61	23	13
2011	PM	46	28	12	8	5	2	0	75	13	400
2011	PM-01	37	31	16	7	6	3	0	70	14	137
2011	PM-02	46	22	12	12	7	2	0	69	19	59
2011	PM-03	52	28	12	6	0	2	0	82	6	50
2011	PM-04	58	22	7	8	4	1	0	81	12	91
2011	PM-05	42	42	9	2	5	0	0	84	7	43
2011	PM-06	47	16	16	21	0	0	0	63	21	19
2008	PM	45	25	13	8	6	3	1	73	14	232
2008	PM-02	45	18	11	11	7	5	2	68	20	44
2008	PM-03	41	36	9	5	6	2	2	80	11	66
2008	PM-04	40	23	12	11	8	6	0	67	20	65
2008	PM-05	56	19	17	3	3	3	0	77	6	36
2008	PM-06	60	13	20	7	0	0	0	73	7	15

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	47	23	4	12	12	1	71	24	141
2017	PM-01	42	26	0	13	17	2	69	31	53
2017	PM-02	38	24	5	9	24	0	62	33	21
2017	PM-03	44	28	6	11	11	0	72	22	18
2017	PM-04	65	12	0	12	6	6	81	19	17
2017	PM-05	64	18	5	14	0	0	82	14	22
2014	PM	42	28	10	12	7	1	71	19	243
2014	PM-01	40	25	9	15	10	1	66	25	95
2014	PM-02	43	33	9	9	6	0	76	16	45
2014	PM-03	50	25	17	0	9	0	75	9	24
2014	PM-04	47	27	10	13	3	0	74	17	28
2014	PM-05	47	26	5	13	5	3	76	19	38
2014	PM-06	23	46	16	15	0	0	69	15	13
2011	PM	38	35	9	11	6	1	74	17	397
2011	PM-01	32	32	18	9	9	1	64	18	135
2011	PM-02	36	29	8	19	7	2	66	26	59
2011	PM-03	46	44	4	4	0	2	92	4	50
2011	PM-04	46	36	2	12	4	0	81	17	90
2011	PM-05	35	49	7	2	7	0	84	9	43
2011	PM-06	47	21	5	21	5	0	68	26	19
2008	PM	40	30	9	12	8	2	71	20	232
2008	PM-02	36	30	11	9	11	2	67	21	44
2008	PM-03	45	32	3	9	9	2	78	18	66
2008	PM-04	32	31	5	18	11	3	65	30	65
2008	PM-05	50	25	17	6	3	0	75	8	36
2008	PM-06	40	33	20	7	0	0	73	7	15

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	86	6	4	1	1	0	1	94	2	141
2017	PM-01	83	4	6	4	2	0	2	88	6	53
2017	PM-02	81	14	0	0	0	0	5	100	0	21
2017	PM-03	89	6	6	0	0	0	0	94	0	18
2017	PM-04	100	0	0	0	0	0	0	100	0	17
2017	PM-05	91	9	0	0	0	0	0	100	0	22
2014	PM	78	12	4	2	2	1	2	92	5	243
2014	PM-01	83	7	5	1	2	1	0	92	3	95
2014	PM-02	79	15	0	4	0	0	2	96	4	45
2014	PM-03	71	13	4	4	0	0	8	91	5	24
2014	PM-04	73	17	0	0	7	0	3	93	7	28
2014	PM-05	82	5	5	3	3	3	0	89	5	38
2014	PM-06	46	38	8	0	8	0	0	84	8	13
2011	PM	82	8	4	1	1	1	4	94	2	399
2011	PM-01	80	10	4	1	1	1	3	94	2	136
2011	PM-02	81	2	7	0	2	2	7	91	2	59
2011	PM-03	80	10	6	0	0	0	4	94	0	50
2011	PM-04	91	1	2	2	0	0	3	95	2	91
2011	PM-05	72	19	7	0	0	0	2	93	0	43
2011	PM-06	84	16	0	0	0	0	0	100	0	19
2008	PM	89	4	1	0	2	0	3	97	2	232
2008	PM-02	93	2	0	0	2	0	2	98	2	44
2008	PM-03	91	2	2	0	0	2	5	98	0	66
2008	PM-04	94	2	0	0	2	0	3	98	2	65
2008	PM-05	83	8	3	0	6	0	0	92	6	36
2008	PM-06	67	13	7	0	0	0	13	92	0	15

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	53	23	4	6	7	4	3	82	14	141
2017	PM-01	44	27	4	4	15	4	2	76	20	52
2017	PM-02	52	19	9	9	5	0	5	75	15	21
2017	PM-03	50	33	0	6	6	0	6	88	12	18
2017	PM-04	70	24	0	0	0	0	6	100	0	17
2017	PM-05	65	17	0	9	0	9	0	90	10	23
2014	PM	60	20	7	4	3	2	4	85	7	243
2014	PM-01	57	22	5	5	4	2	4	84	10	95
2014	PM-02	65	12	7	2	4	0	9	85	7	45
2014	PM-03	67	12	13	4	0	0	4	83	4	24
2014	PM-04	53	37	3	3	0	0	3	93	3	28
2014	PM-05	66	13	11	3	0	8	0	86	3	38
2014	PM-06	46	23	15	0	16	0	0	69	16	13
2011	PM	54	23	6	6	8	2	1	79	14	399
2011	PM-01	31	29	12	8	16	2	1	63	25	137
2011	PM-02	64	22	0	5	7	2	0	88	12	59
2011	PM-03	64	22	6	4	2	0	2	88	6	50
2011	PM-04	77	16	2	2	1	1	0	94	3	91
2011	PM-05	55	24	5	10	5	2	0	80	15	42
2011	PM-06	53	21	11	16	0	0	0	74	16	19

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	55	19	11	10	6	74	15	142
2017	PM-01	45	19	15	9	11	64	21	53
2017	PM-02	52	29	5	9	5	81	14	21
2017	PM-03	56	6	11	22	6	61	28	18
2017	PM-04	76	12	6	6	0	88	6	17
2017	PM-05	61	26	4	9	0	87	9	23

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	55	22	13	1	7	1	78	9	142
2017	PM-01	49	21	17	2	11	0	70	13	53
2017	PM-02	52	24	14	0	9	0	76	9	21
2017	PM-03	44	22	17	0	11	6	71	12	18
2017	PM-04	76	12	0	6	0	6	94	6	17
2017	PM-05	65	26	9	0	0	0	91	0	23

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	54	17	13	8	8	0	71	16	142
2017	PM-01	44	19	17	7	13	0	63	21	53
2017	PM-02	47	19	5	19	9	0	67	28	21
2017	PM-03	44	22	22	0	11	0	67	11	18
2017	PM-04	82	6	0	6	6	0	88	12	17
2017	PM-05	70	13	9	9	0	0	83	9	23
2014	PM	50	24	11	6	8	1	75	14	243
2014	PM-01	46	19	14	7	13	1	66	20	95
2014	PM-02	55	29	12	2	2	0	84	4	45
2014	PM-03	58	29	4	4	4	0	88	8	24
2014	PM-04	30	54	3	10	3	0	84	13	28
2014	PM-05	61	11	18	3	3	5	75	6	38
2014	PM-06	54	8	8	8	23	0	61	31	13

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	41	12	18	18	0	12	0	60	20	17
2014	PM	24	33	21	6	3	3	9	65	11	33
2014	PM-05	13	31	25	12	0	6	12	54	15	16
2014	PM-06	37	27	18	0	10	0	9	70	11	11

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	33	22	20	8	9	7	60	19	142
2017	PM-01	26	17	22	7	17	10	48	27	53
2017	PM-02	38	28	14	14	5	0	67	19	21
2017	PM-03	56	17	17	11	0	0	72	11	18
2017	PM-04	24	29	30	0	0	18	64	0	17
2017	PM-05	35	35	9	9	4	9	76	14	23
2014	PM	18	23	21	13	15	10	45	31	243
2014	PM-01	18	26	22	12	8	13	51	24	95
2014	PM-02	23	27	19	14	11	6	53	26	45
2014	PM-03	17	25	29	8	8	12	48	19	24
2014	PM-04	20	20	10	13	30	7	43	46	28
2014	PM-05	13	8	26	16	26	11	24	47	38
2014	PM-06	16	23	15	16	23	8	42	42	13
2011	PM	24	25	19	16	9	7	53	27	400
2011	PM-01	27	23	20	12	8	10	56	22	137
2011	PM-02	22	25	17	19	8	8	52	30	59
2011	PM-03	26	18	24	12	8	12	50	23	50
2011	PM-04	20	32	18	18	10	3	53	28	91
2011	PM-05	16	28	19	26	9	2	45	36	43
2011	PM-06	47	5	21	11	16	0	53	26	19

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	25	33	15	12	12	2	0	60	24	142
2017	PM-01	19	30	13	17	21	0	0	49	37	53
2017	PM-02	14	34	33	9	9	0	0	48	19	21
2017	PM-03	50	33	6	0	11	0	0	83	11	18
2017	PM-04	36	18	24	12	0	11	0	60	13	17
2017	PM-05	26	52	9	4	4	4	0	82	9	23
2014	PM	15	20	20	16	24	3	0	37	42	243
2014	PM-01	16	21	24	16	19	3	1	39	36	95
2014	PM-02	21	24	17	13	22	2	0	46	36	45
2014	PM-03	4	46	12	8	21	8	0	55	32	24
2014	PM-04	20	10	7	27	33	3	0	31	62	28
2014	PM-05	8	11	26	18	37	0	0	18	55	38
2014	PM-06	23	8	30	15	23	0	0	31	39	13
2011	PM	17	26	20	19	16	2	0	43	36	398
2011	PM-01	18	21	24	16	18	3	1	40	36	136
2011	PM-02	19	31	19	10	20	2	0	50	31	59
2011	PM-03	14	22	18	31	10	4	0	38	43	49
2011	PM-04	14	33	20	20	13	0	0	47	33	91
2011	PM-05	9	33	16	30	12	0	0	42	42	43
2011	PM-06	42	5	21	11	16	5	0	50	28	19
2008	PM	25	32	15	15	9	4	0	60	25	231
2008	PM-02	27	30	16	11	7	9	0	63	20	44
2008	PM-03	12	29	23	21	14	2	0	42	35	66
2008	PM-04	23	37	11	17	8	5	0	63	26	65
2008	PM-05	34	43	11	3	6	3	0	79	9	35
2008	PM-06	60	20	7	13	0	0	0	80	13	15

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	16	31	17	13	16	7	0	50	32	141
2017	PM-01	11	34	15	7	24	7	0	49	34	53
2017	PM-02	14	24	24	24	9	5	0	40	35	21
2017	PM-03	35	18	24	6	12	6	0	56	19	17
2017	PM-04	18	18	12	24	12	17	0	43	43	17
2017	PM-05	17	48	13	9	9	4	0	68	18	23
2014	PM	11	18	17	22	27	4	1	30	52	242
2014	PM-01	13	21	19	22	17	4	3	37	42	94
2014	PM-02	14	27	12	11	31	6	0	43	45	45
2014	PM-03	4	21	29	25	12	8	0	27	41	24
2014	PM-04	14	3	10	30	36	7	0	18	71	28
2014	PM-05	3	8	16	26	47	0	0	11	74	38
2014	PM-06	8	23	15	23	31	0	0	31	54	13
2011	PM	8	25	19	25	18	4	1	35	45	398
2011	PM-01	13	22	15	27	18	6	0	37	47	137
2011	PM-02	10	22	29	14	17	5	2	35	33	58
2011	PM-03	6	20	20	33	14	6	0	28	50	49
2011	PM-04	3	32	21	20	21	2	1	36	42	91
2011	PM-05	0	26	26	35	14	0	0	26	49	43
2011	PM-06	16	37	0	32	16	0	0	53	47	19
2008	PM	9	33	12	27	13	6	0	45	42	232
2008	PM-02	11	34	9	23	11	11	0	51	38	44
2008	PM-03	5	24	21	29	17	5	0	30	48	66
2008	PM-04	9	34	9	29	14	5	0	45	45	65
2008	PM-05	8	44	8	25	8	6	0	56	35	36
2008	PM-06	27	47	7	20	0	0	0	73	20	15

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	24	30	16	13	11	6	0	57	26	141
2017	PM-01	17	29	13	11	19	10	0	51	34	52
2017	PM-02	24	34	19	19	5	0	0	57	24	21
2017	PM-03	44	11	22	6	11	6	0	59	18	18
2017	PM-04	36	24	12	12	6	11	0	67	20	17
2017	PM-05	13	57	9	17	4	0	0	70	22	23
2014	PM	13	20	16	17	26	7	0	36	46	243
2014	PM-01	14	19	19	16	23	8	1	36	43	95
2014	PM-02	16	29	12	13	25	6	0	48	40	45
2014	PM-03	8	25	29	8	17	12	0	38	29	24
2014	PM-04	10	20	7	26	33	3	0	31	62	28
2014	PM-05	11	8	16	26	32	8	0	20	63	38
2014	PM-06	23	23	15	8	31	0	0	46	39	13
2011	PM	15	25	19	18	16	7	0	43	37	398
2011	PM-01	17	20	15	19	21	8	0	40	44	137
2011	PM-02	12	20	24	19	17	8	0	35	39	59
2011	PM-03	16	20	18	18	14	12	0	42	37	49
2011	PM-04	14	33	21	15	13	3	0	49	30	91
2011	PM-05	7	40	17	19	10	7	0	51	31	42
2011	PM-06	37	11	26	16	11	0	0	47	26	19
2008	PM	18	36	14	15	10	7	0	58	27	232
2008	PM-02	16	39	16	16	7	7	0	59	24	44
2008	PM-03	9	35	23	14	14	6	0	47	29	66
2008	PM-04	18	32	8	23	8	11	0	57	34	65
2008	PM-05	22	44	8	11	8	6	0	71	21	36
2008	PM-06	47	40	13	0	0	0	0	87	0	15

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	16	35	12	16	16	6	54	34	142
2017	PM-01	13	38	11	11	22	4	53	35	53
2017	PM-02	14	43	5	19	19	0	57	38	21
2017	PM-03	33	11	22	11	11	11	50	25	18
2017	PM-04	18	18	6	30	6	23	46	46	17
2017	PM-05	13	48	13	17	9	0	61	26	23
2014	PM	12	18	15	24	28	3	31	53	243
2014	PM-01	12	22	14	22	27	3	36	50	95
2014	PM-02	20	23	9	15	31	2	44	47	45
2014	PM-03	4	21	33	17	12	13	29	33	24
2014	PM-04	17	0	13	33	33	3	18	69	28
2014	PM-05	3	11	18	34	34	0	13	68	38
2014	PM-06	8	23	15	30	23	0	31	54	13
2011	PM	9	23	20	27	19	2	33	47	398
2011	PM-01	10	20	20	26	23	1	30	49	137
2011	PM-02	10	14	27	31	17	2	24	48	59
2011	PM-03	12	20	24	20	18	6	34	40	50
2011	PM-04	8	33	16	24	17	2	42	42	90
2011	PM-05	2	28	14	35	19	2	31	55	43
2011	PM-06	6	33	17	33	11	0	39	44	18
2008	PM	11	37	11	25	14	3	49	40	232
2008	PM-02	11	41	9	20	14	5	55	36	44
2008	PM-03	6	35	18	23	17	2	42	40	66
2008	PM-04	11	25	6	35	18	5	37	56	65
2008	PM-05	22	44	3	17	8	6	71	26	36
2008	PM-06	7	60	13	20	0	0	67	20	15

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	28	39	16	10	6	1	67	16	142
2017	PM-01	25	38	13	13	9	2	64	23	53
2017	PM-02	24	43	24	5	5	0	66	9	21
2017	PM-03	56	17	22	6	0	0	72	6	18
2017	PM-04	18	59	12	6	6	0	76	12	17
2017	PM-05	39	30	13	17	0	0	70	17	23
2014	PM	15	31	20	16	15	3	47	33	243
2014	PM-01	19	33	18	16	12	2	53	29	95
2014	PM-02	18	29	24	11	16	2	48	27	45
2014	PM-03	8	50	9	21	8	4	61	30	24
2014	PM-04	13	27	20	23	16	0	40	40	28
2014	PM-05	8	21	26	16	21	8	31	40	38
2014	PM-06	15	23	15	16	31	0	38	47	13
2011	PM	23	43	16	11	6	1	67	17	399
2011	PM-01	20	40	17	15	6	1	61	21	137
2011	PM-02	20	44	19	8	7	2	66	16	59
2011	PM-03	26	44	16	10	4	0	70	14	50
2011	PM-04	31	44	8	8	8	2	76	16	91
2011	PM-05	14	50	24	5	7	0	64	12	42
2011	PM-06	26	37	21	11	5	0	63	16	19

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	42	37	11	6	3	1	1	80	9	142
2017	PM-01	34	43	9	7	4	0	2	79	11	53
2017	PM-02	33	43	24	0	0	0	0	76	0	21
2017	PM-03	61	17	17	6	0	0	0	78	6	18
2017	PM-04	53	35	6	0	0	6	0	94	0	17
2017	PM-05	43	35	9	9	4	0	0	78	13	23
2014	PM	44	38	8	5	4	2	0	84	8	242
2014	PM-01	43	39	13	2	1	2	0	84	3	95
2014	PM-02	48	27	7	10	7	2	0	77	17	44
2014	PM-03	37	42	8	8	4	0	0	79	12	24
2014	PM-04	43	43	3	0	3	7	0	93	4	28
2014	PM-05	45	42	0	5	8	0	0	87	13	38
2014	PM-06	46	39	8	8	0	0	0	85	8	13
2011	PM	40	37	10	6	4	3	0	80	10	399
2011	PM-01	36	34	11	9	6	4	0	73	16	137
2011	PM-02	42	37	10	5	2	3	0	82	7	59
2011	PM-03	34	42	14	4	2	4	0	79	6	50
2011	PM-04	48	37	4	4	3	2	0	88	8	91
2011	PM-05	37	47	12	2	2	0	0	84	5	43
2011	PM-06	50	33	17	0	0	0	0	83	0	18

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	40	30	8	10	7	4	0	73	18	141
2017	PM-01	38	26	13	10	9	4	0	67	20	53
2017	PM-02	33	43	9	9	5	0	0	76	14	21
2017	PM-03	56	28	0	11	6	0	0	83	17	18
2017	PM-04	31	25	6	13	6	18	0	69	23	16
2017	PM-05	48	26	9	9	4	4	0	77	14	23
2014	PM	32	40	11	7	6	3	0	75	14	242
2014	PM-01	36	45	7	4	3	4	0	85	8	94
2014	PM-02	27	35	13	14	9	2	0	64	23	45
2014	PM-03	21	50	12	0	8	8	0	77	9	24
2014	PM-04	33	34	17	10	7	0	0	67	16	28
2014	PM-05	29	39	13	5	11	0	3	70	16	38
2014	PM-06	46	23	15	8	8	0	0	69	16	13
2011	PM	36	34	10	11	5	4	1	73	16	397
2011	PM-01	38	30	9	13	4	5	1	72	18	136
2011	PM-02	29	37	14	14	2	5	0	70	16	59
2011	PM-03	33	43	8	8	2	6	0	80	11	49
2011	PM-04	39	34	9	8	7	2	1	76	15	90
2011	PM-05	30	42	12	7	5	2	2	76	12	43
2011	PM-06	47	16	16	16	5	0	0	63	21	19
2008	PM	28	36	12	10	6	7	1	70	17	230
2008	PM-02	28	35	7	12	12	7	0	68	25	43
2008	PM-03	23	31	18	14	5	8	2	59	20	65
2008	PM-04	25	45	8	5	5	12	2	80	11	65
2008	PM-05	39	36	11	6	6	3	0	77	11	36
2008	PM-06	33	33	13	20	0	0	0	67	20	15

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	23	30	18	16	11	1	1	55	27	142
2017	PM-01	13	39	19	15	11	0	2	54	27	53
2017	PM-02	24	19	15	33	9	0	0	43	43	21
2017	PM-03	44	17	22	11	6	0	0	61	17	18
2017	PM-04	18	35	18	12	12	6	0	56	25	17
2017	PM-05	30	26	17	13	9	4	0	59	23	23
2014	PM	15	33	22	14	11	5	0	50	26	243
2014	PM-01	20	32	26	12	6	4	1	54	19	95
2014	PM-02	19	18	26	12	19	6	0	39	33	45
2014	PM-03	17	33	25	9	8	8	0	54	18	24
2014	PM-04	10	44	13	23	10	0	0	53	33	28
2014	PM-05	3	39	21	13	13	11	0	47	29	38
2014	PM-06	8	46	0	23	16	8	0	58	42	13
2011	PM	14	35	23	13	8	6	1	53	22	398
2011	PM-01	15	27	29	13	10	6	1	45	24	136
2011	PM-02	14	42	15	12	8	7	2	61	22	59
2011	PM-03	18	31	22	10	4	10	4	57	17	49
2011	PM-04	13	44	16	10	9	8	0	62	20	91
2011	PM-05	7	37	26	23	5	0	2	45	29	43
2011	PM-06	26	32	26	11	5	0	0	58	16	19

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	24	17	14	18	17	9	1	45	39	142
2017	PM-01	21	21	9	21	21	7	0	45	45	53
2017	PM-02	14	0	19	33	24	9	0	16	63	21
2017	PM-03	28	17	33	0	17	6	0	47	18	18
2017	PM-04	24	12	18	12	0	35	0	55	18	17
2017	PM-05	30	26	9	22	9	0	4	59	32	23
2014	PM	18	22	18	14	18	9	1	45	36	242
2014	PM-01	24	25	18	12	13	7	1	53	27	95
2014	PM-02	15	27	17	9	17	15	0	48	31	45
2014	PM-03	17	25	4	17	25	12	0	47	48	24
2014	PM-04	3	20	24	13	26	7	7	27	46	28
2014	PM-05	22	8	22	19	22	8	0	32	44	37
2014	PM-06	8	30	15	23	23	0	0	38	47	13
2011	PM	17	22	21	20	11	8	1	43	34	400
2011	PM-01	17	24	20	19	12	7	1	44	33	137
2011	PM-02	12	17	22	24	12	12	2	33	41	59
2011	PM-03	28	22	14	22	8	6	0	53	32	50
2011	PM-04	14	24	21	18	12	10	1	43	33	91
2011	PM-05	9	21	30	23	7	9	0	33	33	43
2011	PM-06	32	16	16	21	5	5	5	53	29	19

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	73	13	7	4	1	1	88	5	142
2017	PM-01	73	8	10	6	2	2	82	8	53
2017	PM-02	76	9	5	5	0	5	90	5	21
2017	PM-03	78	17	6	0	0	0	94	0	18
2017	PM-04	88	12	0	0	0	0	100	0	17
2017	PM-05	70	22	4	4	0	0	91	4	23
2014	PM	66	15	8	4	3	4	84	7	243
2014	PM-01	64	15	10	3	5	2	81	9	95
2014	PM-02	77	7	9	5	0	2	87	5	45
2014	PM-03	63	13	4	8	4	8	82	14	24
2014	PM-04	67	13	10	0	3	7	86	4	28
2014	PM-05	66	18	8	3	0	5	89	3	38
2014	PM-06	46	39	0	8	8	0	85	15	13

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	75	13	6	2	1	1	2	91	4	142
2017	PM-01	70	17	6	2	0	0	6	92	2	53
2017	PM-02	76	14	5	5	0	0	0	91	5	21
2017	PM-03	72	17	6	0	6	0	0	89	6	18
2017	PM-04	76	6	12	0	0	6	0	87	0	17
2017	PM-05	91	4	0	4	0	0	0	96	4	23
2014	PM	67	18	8	2	2	2	2	88	3	243
2014	PM-01	69	15	11	1	2	0	2	86	3	95
2014	PM-02	69	13	12	2	0	2	2	85	2	45
2014	PM-03	54	21	13	4	0	4	4	82	5	24
2014	PM-04	70	23	3	0	4	0	0	93	4	28
2014	PM-05	68	18	0	3	0	8	3	97	3	38
2014	PM-06	46	46	0	0	8	0	0	92	8	13
2011	PM	69	16	6	3	2	1	4	89	5	397
2011	PM-01	64	19	4	5	2	2	4	88	8	135
2011	PM-02	66	19	7	0	2	0	7	91	2	59
2011	PM-03	67	20	6	4	0	0	2	90	4	49
2011	PM-04	79	9	7	1	1	0	3	91	2	91
2011	PM-05	67	16	7	0	2	5	2	90	3	43
2011	PM-06	79	5	11	0	5	0	0	84	5	19
2008	PM	75	10	5	4	3	3	1	88	7	232
2008	PM-02	82	11	0	0	0	2	5	100	0	44
2008	PM-03	65	17	3	6	5	5	0	86	11	66
2008	PM-04	85	3	3	5	2	2	2	90	6	65
2008	PM-05	64	14	11	3	6	3	0	80	9	36
2008	PM-06	67	7	20	7	0	0	0	73	7	15

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	24	23	15	14	20	4	1	48	36	142
2017	PM-01	17	19	17	11	34	2	0	37	46	53
2017	PM-02	24	24	10	24	19	0	0	47	43	21
2017	PM-03	33	17	11	17	11	11	0	56	31	18
2017	PM-04	30	35	12	6	6	12	0	73	13	17
2017	PM-05	30	26	22	9	9	0	4	59	18	23
2014	PM	13	25	17	14	26	4	0	40	42	243
2014	PM-01	6	28	19	15	29	3	0	35	46	95
2014	PM-02	22	25	9	9	29	4	2	51	40	45
2014	PM-03	12	33	8	17	21	8	0	50	41	24
2014	PM-04	16	20	27	13	23	0	0	36	37	28
2014	PM-05	16	18	24	18	18	5	0	36	39	38
2014	PM-06	23	15	15	15	31	0	0	39	46	13
2011	PM	15	31	19	17	16	3	0	47	33	398
2011	PM-01	10	26	22	12	24	4	1	38	38	137
2011	PM-02	17	32	17	17	17	0	0	49	34	59
2011	PM-03	20	34	12	24	10	0	0	54	34	50
2011	PM-04	14	37	17	17	11	4	0	53	29	90
2011	PM-05	17	29	24	24	5	2	0	46	29	42
2011	PM-06	21	32	26	11	11	0	0	53	21	19
2008	PM	20	31	19	16	11	3	0	53	28	231
2008	PM-02	23	34	11	18	9	5	0	60	29	44
2008	PM-03	14	29	18	23	14	3	0	44	38	66
2008	PM-04	22	32	23	12	11	0	0	54	23	65
2008	PM-05	28	33	19	6	8	6	0	65	15	36
2008	PM-06	29	29	21	21	0	0	0	57	21	14

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	19	18	10	16	28	4	4	41	48	142
2017	PM-01	11	17	13	15	37	4	2	30	56	53
2017	PM-02	14	19	9	24	28	5	0	35	55	21
2017	PM-03	17	6	11	22	22	11	11	29	57	18
2017	PM-04	30	18	11	24	6	6	6	54	34	17
2017	PM-05	35	30	4	0	26	0	4	68	27	23
2014	PM	12	22	15	19	29	2	2	35	49	243
2014	PM-01	7	20	18	19	34	1	1	28	54	95
2014	PM-02	14	20	12	22	22	4	6	38	49	45
2014	PM-03	8	21	12	25	29	4	0	30	57	24
2014	PM-04	23	24	7	16	30	0	0	47	46	28
2014	PM-05	13	26	18	18	21	3	0	41	41	38
2014	PM-06	23	23	23	0	31	0	0	46	31	13
2011	PM	11	27	13	20	25	2	2	39	47	399
2011	PM-01	7	18	13	21	37	1	3	26	61	136
2011	PM-02	12	31	15	22	17	3	0	44	40	59
2011	PM-03	14	18	8	26	28	2	4	34	57	50
2011	PM-04	11	35	13	19	19	3	0	48	39	91
2011	PM-05	16	40	14	14	14	2	0	57	29	43
2011	PM-06	11	37	26	5	5	0	16	56	13	19
2008	PM	21	34	8	19	16	2	0	56	35	232
2008	PM-02	20	36	7	20	14	2	0	58	35	44
2008	PM-03	8	26	12	29	24	2	0	34	54	66
2008	PM-04	26	42	8	15	9	0	0	68	25	65
2008	PM-05	31	42	3	11	6	6	3	79	18	36
2008	PM-06	47	20	13	7	13	0	0	67	20	15

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	23	29	19	12	14	3	53	27	142
2017	PM-01	13	26	21	15	21	4	41	37	53
2017	PM-02	19	28	19	9	24	0	47	33	21
2017	PM-03	39	28	22	6	6	0	67	11	18
2017	PM-04	18	30	18	18	6	11	53	27	17
2017	PM-05	35	39	17	4	4	0	74	9	23

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	42	31	13	4	5	5	0	77	10	140
2017	PM-01	36	34	17	6	6	2	0	71	11	53
2017	PM-02	37	37	11	10	5	0	0	73	16	19
2017	PM-03	56	22	17	0	0	6	0	82	0	18
2017	PM-04	41	18	6	6	6	23	0	77	15	17
2017	PM-05	52	39	9	0	0	0	0	91	0	23
2014	PM	36	28	20	6	2	6	1	69	10	243
2014	PM-01	38	24	22	8	2	4	1	66	11	95
2014	PM-02	42	22	20	4	2	7	2	70	7	45
2014	PM-03	42	42	4	4	0	8	0	91	5	24
2014	PM-04	37	37	13	7	3	3	0	76	10	28
2014	PM-05	26	32	26	5	0	11	0	65	6	38
2014	PM-06	23	23	23	8	15	8	0	50	25	13

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	44	33	13	8	2	1	0	77	10	142
2017	PM-01	43	29	13	9	6	0	0	72	15	53
2017	PM-02	28	53	5	14	0	0	0	81	14	21
2017	PM-03	61	28	11	0	0	0	0	89	0	18
2017	PM-04	36	24	35	0	0	6	0	63	0	17
2017	PM-05	57	30	9	4	0	0	0	87	4	23
2014	PM	34	35	15	10	3	2	1	71	13	243
2014	PM-01	37	33	18	9	1	1	1	71	11	95
2014	PM-02	37	32	17	4	4	5	0	73	9	45
2014	PM-03	33	50	0	12	4	0	0	83	17	24
2014	PM-04	30	40	13	16	0	0	0	70	16	28
2014	PM-05	29	29	24	11	5	3	0	59	16	38
2014	PM-06	23	38	0	15	8	8	8	73	27	13
2011	PM	28	39	17	8	5	3	0	70	13	397
2011	PM-01	26	36	18	10	7	4	0	65	17	136
2011	PM-02	31	36	15	10	5	3	0	68	16	59
2011	PM-03	21	46	17	8	2	6	0	71	11	48
2011	PM-04	34	45	10	4	4	2	0	81	9	91
2011	PM-05	21	40	26	9	2	2	0	62	12	43
2011	PM-06	42	26	26	5	0	0	0	68	5	19

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	48	28	12	9	2	1	76	11	141
2017	PM-01	40	28	17	9	4	2	69	13	53
2017	PM-02	38	29	5	28	0	0	67	28	21
2017	PM-03	59	24	12	0	6	0	82	6	17
2017	PM-04	53	35	11	0	0	0	89	0	17
2017	PM-05	70	26	4	0	0	0	96	0	23
2014	PM	35	37	12	11	4	0	73	15	243
2014	PM-01	35	40	16	7	2	0	75	9	95
2014	PM-02	54	15	6	18	4	2	70	23	45
2014	PM-03	33	50	8	8	0	0	83	8	24
2014	PM-04	23	44	7	13	13	0	67	26	28
2014	PM-05	26	45	18	8	3	0	71	11	38
2014	PM-06	31	38	0	23	8	0	69	31	13
2011	PM	35	39	12	8	6	1	74	14	398
2011	PM-01	31	35	15	12	7	0	66	18	137
2011	PM-02	38	34	10	12	5	0	72	17	58
2011	PM-03	38	42	16	2	0	2	82	2	50
2011	PM-04	37	45	7	3	7	1	83	10	91
2011	PM-05	26	43	12	10	10	0	69	19	42
2011	PM-06	53	26	16	0	5	0	79	5	19
2008	PM	41	39	7	9	3	0	81	12	232
2008	PM-02	39	39	5	14	2	2	79	16	44
2008	PM-03	29	45	12	11	3	0	74	14	66
2008	PM-04	43	45	3	5	5	0	88	9	65
2008	PM-05	58	25	6	11	0	0	83	11	36
2008	PM-06	67	27	7	0	0	0	93	0	15

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	33	30	12	15	9	1	63	25	142
2017	PM-01	25	30	11	19	15	0	55	34	53
2017	PM-02	28	24	14	24	10	0	52	34	21
2017	PM-03	44	33	17	0	6	0	78	6	18
2017	PM-04	35	23	18	18	0	6	62	19	17
2017	PM-05	52	30	4	9	4	0	83	13	23
2014	PM	20	33	14	18	15	0	53	33	243
2014	PM-01	22	28	20	15	16	0	50	31	95
2014	PM-02	25	33	9	16	15	2	59	32	45
2014	PM-03	8	63	0	25	4	0	71	29	24
2014	PM-04	16	24	10	26	23	0	40	50	28
2014	PM-05	18	39	16	16	11	0	58	26	38
2014	PM-06	23	15	15	15	31	0	39	46	13
2011	PM	27	36	17	11	9	1	63	20	398
2011	PM-01	23	30	20	10	16	1	53	27	136
2011	PM-02	32	39	15	8	5	0	71	14	59
2011	PM-03	16	43	18	14	4	4	62	19	49
2011	PM-04	33	46	9	7	5	0	79	12	91
2011	PM-05	23	33	19	21	5	0	56	26	43
2011	PM-06	42	16	21	11	5	5	61	17	19

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	32	34	12	13	8	0	66	22	142
2017	PM-01	25	32	13	17	13	0	57	30	53
2017	PM-02	28	38	9	19	5	0	66	24	21
2017	PM-03	50	22	17	0	11	0	72	11	18
2017	PM-04	35	29	18	18	0	0	65	18	17
2017	PM-05	43	43	4	4	4	0	87	9	23
2014	PM	19	32	14	22	12	0	51	34	243
2014	PM-01	23	27	16	25	8	0	51	34	95
2014	PM-02	19	39	9	16	15	2	59	32	45
2014	PM-03	4	67	8	17	4	0	71	21	24
2014	PM-04	16	27	3	30	23	0	44	53	28
2014	PM-05	21	24	24	24	8	0	45	32	38
2014	PM-06	23	8	30	15	23	0	31	39	13
2011	PM	25	37	15	14	8	1	62	23	397
2011	PM-01	21	31	18	17	12	2	53	29	136
2011	PM-02	29	44	7	14	7	0	73	20	59
2011	PM-03	22	43	14	16	4	0	65	20	49
2011	PM-04	31	42	12	7	8	0	73	14	90
2011	PM-05	16	35	19	23	7	0	51	30	43
2011	PM-06	42	21	26	5	5	0	63	11	19
2008	PM	44	38	8	7	3	0	81	10	232
2008	PM-02	45	43	5	7	0	0	89	7	44
2008	PM-03	26	42	15	12	5	0	68	17	66
2008	PM-04	51	37	3	3	6	0	88	9	65
2008	PM-05	53	33	8	6	0	0	86	6	36
2008	PM-06	80	13	7	0	0	0	93	0	15

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	34	22	19	10	12	3	1	58	23	142
2017	PM-01	25	17	22	9	22	2	2	44	33	53
2017	PM-02	28	24	19	19	10	0	0	52	29	21
2017	PM-03	50	11	33	6	0	0	0	61	6	18
2017	PM-04	35	29	18	6	0	12	0	73	7	17
2017	PM-05	43	35	4	13	4	0	0	78	17	23
2014	PM	27	20	17	15	14	6	1	51	31	243
2014	PM-01	26	11	20	19	18	6	0	40	39	95
2014	PM-02	34	27	9	13	10	6	2	66	25	45
2014	PM-03	25	38	17	8	0	12	0	71	10	24
2014	PM-04	23	30	13	13	17	3	0	55	31	28
2014	PM-05	26	18	18	16	13	5	3	49	31	38
2014	PM-06	23	15	23	8	23	0	8	42	34	13
2011	PM	32	25	17	11	12	4	0	59	23	394
2011	PM-01	28	20	19	13	18	2	0	49	32	135
2011	PM-02	39	25	15	7	8	5	0	68	16	59
2011	PM-03	25	29	21	10	6	8	0	59	18	48
2011	PM-04	41	30	12	7	8	2	0	73	15	90
2011	PM-05	19	29	17	19	10	7	0	51	31	42
2011	PM-06	47	11	26	5	11	0	0	58	16	19
2008	PM	44	27	13	9	3	5	0	75	12	232
2008	PM-02	50	32	11	5	0	2	0	84	5	44
2008	PM-03	35	32	15	12	3	3	0	69	16	66
2008	PM-04	51	22	8	5	6	9	0	80	12	65
2008	PM-05	42	22	19	14	0	3	0	66	14	36
2008	PM-06	60	20	7	13	0	0	0	80	13	15

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	PM	28	34	38	142
2017	PM-01	34	27	39	53
2017	PM-02	28	24	48	21
2017	PM-03	28	50	22	18
2017	PM-04	18	47	35	17
2017	PM-05	22	39	39	23
2014	PM	26	31	42	243
2014	PM-01	22	34	44	95
2014	PM-02	29	25	46	45
2014	PM-03	17	46	38	24
2014	PM-04	30	16	53	28
2014	PM-05	26	39	34	38
2014	PM-06	62	15	23	13
2011	PM	21	45	34	399
2011	PM-01	26	39	35	137
2011	PM-02	17	51	32	59
2011	PM-03	20	40	40	50
2011	PM-04	21	54	24	90
2011	PM-05	14	44	42	43
2011	PM-06	16	47	37	19

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	PM	25	33	20	5	10	8	40
2017	PM-01	6	28	33	6	17	11	18
2014	PM	21	37	27	6	9999	9	65
2014	PM-01	28	19	39	0	9999	14	21
2014	PM-02	0	52	25	0	9999	22	13
2014	PM-05	40	40	10	10	9999	0	10
2011	PM	13	35	33	7	9999	12	84
2011	PM-01	0	29	54	6	9999	11	35
2011	PM-02	20	30	20	10	9999	20	10
2011	PM-03	40	40	10	10	9999	0	10
2011	PM-04	16	42	11	11	9999	21	19

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	PM	28	72	141
2017	PM-01	31	69	52
2017	PM-02	38	62	21
2017	PM-05	26	74	23
2014	PM	16	84	243
2014	PM-01	21	79	95
2014	PM-02	11	89	45
2014	PM-05	16	84	38

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	PM	43	39
2014	PM	48	40
2014	PM-01	50	20

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	PM	62	39
2017	PM-01	62	16
2014	PM	57	40
2014	PM-01	60	20

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	PM-01	0	16
2014	PM-01	0	20

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	PM	39
2017	PM-01	16
2014	PM	40
2014	PM-01	20

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	PM	21	39
2017	PM-01	31	16
2014	PM	23	40
2014	PM-01	40	20

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	PM	36	39
2017	PM-01	44	16
2014	PM	38	40
2014	PM-01	45	20

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	PM	52	39
2017	PM-01	57	16
2014	PM	38	40
2014	PM-01	35	20

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	PM	36	39
2017	PM-01	44	16
2014	PM	43	40
2014	PM-01	45	20

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	PM	36	39
2017	PM-01	31	16
2014	PM	35	40
2014	PM-01	40	20

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	PM	31	39
2014	PM	20	40

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	PM	56	39
2017	PM-01	63	16
2014	PM	62	40
2014	PM-01	70	20

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	PM	15	39
2014	PM	30	40
2014	PM-01	46	20

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	PM	0	39
2017	PM-01	0	16

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	PM	46	39
2017	PM-01	57	16
2014	PM	50	40
2014	PM-01	55	20

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	PM	26	39
2017	PM-01	37	16
2014	PM	32	40
2014	PM-01	40	20

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	PM	59	39
2017	PM-01	44	16
2014	PM	47	40
2014	PM-01	65	20

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	PM	28	39
2017	PM-01	37	16
2014	PM	28	40
2014	PM-01	30	20

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	PM	28	39
2017	PM-01	37	16
2014	PM	17	40
2014	PM-01	30	20

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	PM	13	39

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	PM	13	39

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	PM	0	39
2017	PM-01	0	16
2014	PM	15	40

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	PM	25	39
2014	PM	25	40

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	PM	24	33
2017	PM-01	0	11
2014	PM	17	35

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	PM-01	0	11

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	PM	21	33
2017	PM-01	0	11

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	Total responses
2017	PM	33
2017	PM-01	11
2014	PM	35
2014	PM-01	15

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	PM	24	33
2017	PM-01	54	11

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	PM	51	33
2017	PM-01	63	11
2014	PM	40	35
2014	PM-01	40	15

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	PM	0	33
2017	PM-01	0	11

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	PM	55	33
2017	PM-01	64	11
2014	PM	57	35
2014	PM-01	53	15

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	PM	0	33
2017	PM-01	0	11

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	PM	15	33
2017	PM-01	0	11
2014	PM	20	35

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	PM	90	10	39
2017	PM-01	94	6	16

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	13	13	21	8	11	25	9	40	29	142
2017	PM-01	19	19	24	7	13	13	4	46	25	53
2017	PM-02	5	5	19	19	5	38	10	18	45	21
2017	PM-03	28	6	28	0	17	17	6	43	21	18
2017	PM-04	12	0	12	0	6	59	12	40	20	17
2017	PM-05	0	22	22	4	13	22	17	36	29	23
2014	PM	11	14	27	8	6	29	5	38	21	242
2014	PM-01	13	18	21	10	10	21	5	43	29	95
2014	PM-02	16	6	33	4	4	34	2	35	13	45
2014	PM-03	4	26	26	22	4	17	0	37	32	23
2014	PM-04	7	13	37	3	0	30	10	33	5	28
2014	PM-05	5	11	26	5	3	42	8	32	16	38
2014	PM-06	15	0	38	0	0	39	8	29	0	13

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	28	19	24	6	7	13	2	56	16	142
2017	PM-01	30	30	19	2	11	6	2	65	14	53
2017	PM-02	19	9	28	19	0	24	0	37	25	21
2017	PM-03	44	17	28	0	6	6	0	65	6	18
2017	PM-04	24	0	18	6	6	41	6	44	22	17
2017	PM-05	26	22	26	13	4	9	0	52	19	23
2014	PM	21	24	24	9	5	16	1	55	16	243
2014	PM-01	25	24	25	7	7	9	1	56	16	95
2014	PM-02	30	19	24	9	4	14	0	58	15	45
2014	PM-03	12	54	13	9	0	12	0	76	10	24
2014	PM-04	13	23	30	0	3	30	0	52	5	28
2014	PM-05	11	16	26	18	3	24	3	36	29	38
2014	PM-06	23	15	23	8	8	23	0	50	21	13
2011	PM	32	35	18	5	3	7	0	71	9	396
2011	PM-01	30	31	22	4	4	8	0	67	9	135
2011	PM-02	41	27	15	8	0	8	0	74	9	59
2011	PM-03	29	46	13	4	2	6	0	80	7	48
2011	PM-04	32	41	13	5	3	5	0	77	9	91
2011	PM-05	19	40	30	2	5	5	0	61	7	43
2011	PM-06	47	21	11	16	5	0	0	68	21	19

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	35	50	7	2	4	1	0	86	7	142
2017	PM-01	38	41	11	4	4	2	0	81	8	53
2017	PM-02	33	47	5	0	15	0	0	81	15	21
2017	PM-03	39	56	6	0	0	0	0	94	0	18
2017	PM-04	18	65	0	6	6	6	0	87	13	17
2017	PM-05	43	52	4	0	0	0	0	96	0	23
2014	PM	31	54	8	6	0	0	1	85	6	243
2014	PM-01	28	56	10	5	0	0	0	84	5	95
2014	PM-02	22	50	15	9	2	0	2	74	11	45
2014	PM-03	29	58	8	4	0	0	0	88	4	24
2014	PM-04	30	60	7	3	0	0	0	90	3	28
2014	PM-05	42	50	0	8	0	0	0	92	8	38
2014	PM-06	47	38	0	0	0	8	8	100	0	13
2011	PM	29	58	6	4	1	1	1	88	5	399
2011	PM-01	20	58	9	7	3	1	1	80	10	137
2011	PM-02	36	59	2	2	0	2	0	97	2	59
2011	PM-03	27	59	10	2	0	0	2	88	2	49
2011	PM-04	29	60	5	4	0	0	1	90	4	91
2011	PM-05	42	56	2	0	0	0	0	98	0	43
2011	PM-06	47	47	0	0	5	0	0	95	5	19
2008	PM	26	58	8	6	1	1	0	85	7	231
2008	PM-02	20	66	7	2	0	5	0	90	2	44
2008	PM-03	25	54	8	14	0	0	0	78	14	65
2008	PM-04	26	68	3	0	2	2	0	95	2	65
2008	PM-05	19	50	17	11	3	0	0	69	14	36
2008	PM-06	53	40	7	0	0	0	0	93	0	15

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	13	20	22	10	5	26	4	47	21	140
2017	PM-01	15	23	26	7	11	15	2	46	23	53
2017	PM-02	9	19	19	9	5	34	5	46	23	21
2017	PM-03	17	22	22	11	0	22	6	54	15	18
2017	PM-04	6	17	0	12	0	53	12	66	34	17
2017	PM-05	14	14	29	14	0	24	5	40	20	21
2014	PM	13	24	24	11	4	18	6	49	20	243
2014	PM-01	19	34	17	12	2	16	1	63	17	95
2014	PM-02	14	9	36	14	6	13	9	28	26	45
2014	PM-03	21	29	13	8	8	21	0	63	21	24
2014	PM-04	7	20	37	10	0	10	17	37	13	28
2014	PM-05	0	18	26	11	5	29	11	30	26	38
2014	PM-06	15	16	23	8	8	31	0	45	22	13
2011	PM	12	27	26	10	5	17	4	49	19	399
2011	PM-01	15	26	22	14	6	15	4	49	24	137
2011	PM-02	12	29	24	14	2	17	3	51	19	59
2011	PM-03	12	31	22	6	8	16	4	54	18	49
2011	PM-04	8	31	26	8	7	18	3	49	18	91
2011	PM-05	9	23	40	5	0	21	2	42	6	43
2011	PM-06	26	16	32	5	5	11	5	50	13	19

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	47	24	15	3	1	10	0	79	5	142
2017	PM-01	42	19	22	2	2	13	0	70	4	53
2017	PM-02	57	24	5	5	5	5	0	85	10	21
2017	PM-03	56	28	11	0	0	6	0	88	0	18
2017	PM-04	30	29	18	6	0	18	0	71	7	17
2017	PM-05	57	26	4	4	0	9	0	90	5	23
2014	PM	40	33	12	4	1	9	1	81	5	242
2014	PM-01	32	41	15	5	1	5	0	77	7	95
2014	PM-02	44	21	15	9	0	9	2	74	10	45
2014	PM-03	58	29	8	0	0	4	0	91	0	24
2014	PM-04	47	40	0	0	7	7	0	93	7	28
2014	PM-05	35	30	11	0	0	24	0	86	0	37
2014	PM-06	46	23	15	0	0	8	8	82	0	13
2011	PM	42	34	11	6	1	7	1	82	7	399
2011	PM-01	38	32	11	7	1	10	1	79	9	137
2011	PM-02	39	31	12	10	0	8	0	76	11	59
2011	PM-03	47	33	12	4	0	2	2	83	4	49
2011	PM-04	43	41	8	2	0	5	1	89	2	91
2011	PM-05	44	37	12	2	0	5	0	85	2	43
2011	PM-06	47	21	16	16	0	0	0	68	16	19
2008	PM	45	28	9	4	1	13	0	84	5	231
2008	PM-02	43	27	9	7	0	11	2	82	8	44
2008	PM-03	48	26	11	3	2	11	0	83	5	65
2008	PM-04	46	31	3	3	2	15	0	91	5	65
2008	PM-05	39	33	11	3	0	14	0	84	3	36
2008	PM-06	53	27	20	0	0	0	0	80	0	15

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	35	30	12	7	3	13	0	75	11	142
2017	PM-01	30	25	19	7	4	15	0	65	13	53
2017	PM-02	38	33	0	14	9	5	0	75	25	21
2017	PM-03	50	33	6	6	0	6	0	88	6	18
2017	PM-04	30	17	12	6	0	35	0	73	9	17
2017	PM-05	39	39	9	0	0	13	0	90	0	23
2014	PM	26	32	16	9	6	11	1	65	17	242
2014	PM-01	24	42	13	7	6	7	0	71	15	95
2014	PM-02	23	29	15	7	12	12	2	61	22	44
2014	PM-03	38	25	8	12	4	12	0	71	19	24
2014	PM-04	23	37	16	10	7	7	0	65	18	28
2014	PM-05	26	18	24	11	0	21	0	57	13	38
2014	PM-06	31	0	23	15	8	15	8	40	29	13
2011	PM	32	33	16	5	2	10	1	74	8	398
2011	PM-01	28	36	15	5	1	14	1	75	8	137
2011	PM-02	29	32	20	7	2	10	0	68	9	59
2011	PM-03	31	29	24	4	2	8	2	66	7	49
2011	PM-04	42	30	11	3	3	9	1	80	7	90
2011	PM-05	26	44	16	5	2	7	0	75	8	43
2011	PM-06	42	26	21	11	0	0	0	68	11	19
2008	PM	40	30	13	5	2	10	0	78	8	231
2008	PM-02	36	32	16	5	2	9	0	75	8	44
2008	PM-03	26	39	17	9	2	8	0	70	11	66
2008	PM-04	51	29	6	2	5	8	0	87	7	65
2008	PM-05	37	29	14	3	0	17	0	79	3	35
2008	PM-06	73	7	20	0	0	0	0	80	0	15

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	PM	6	94	139
2017	PM-05	0	100	23
2014	PM	3	97	242
2014	PM-03	0	100	24
2014	PM-06	0	100	13

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	18	15	24	4	3	31	5	53	10	142
2017	PM-01	21	17	26	4	6	25	2	52	13	53
2017	PM-02	19	14	24	9	0	28	5	50	14	21
2017	PM-03	33	17	22	6	0	17	6	64	7	18
2017	PM-04	12	5	12	0	0	65	6	59	0	17
2017	PM-05	13	13	26	0	0	39	9	50	0	23
2014	PM	13	14	28	2	2	35	6	47	6	242
2014	PM-01	17	19	23	3	3	28	7	55	10	95
2014	PM-02	18	6	31	4	0	40	0	41	7	45
2014	PM-03	13	29	17	0	0	42	0	72	0	24
2014	PM-04	7	10	40	0	0	30	13	29	0	28
2014	PM-05	3	8	32	0	3	49	5	24	6	37
2014	PM-06	16	8	30	0	0	39	8	44	0	13

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	32	25	16	4	4	19	1	71	9	142
2017	PM-01	30	28	19	2	6	15	0	69	9	53
2017	PM-02	28	24	19	9	0	14	5	65	12	21
2017	PM-03	39	22	17	6	6	11	0	69	13	18
2017	PM-04	30	17	0	6	0	41	6	89	11	17
2017	PM-05	35	26	17	0	0	22	0	78	0	23
2014	PM	23	27	23	3	1	21	1	64	6	242
2014	PM-01	24	34	21	3	1	16	1	70	5	95
2014	PM-02	30	15	32	4	0	18	0	56	5	44
2014	PM-03	25	46	8	0	0	21	0	90	0	24
2014	PM-04	27	20	26	0	3	20	3	61	4	28
2014	PM-05	8	21	29	5	3	32	3	44	12	38
2014	PM-06	23	15	15	8	0	39	0	63	12	13
2011	PM	35	39	14	3	1	8	0	80	5	398
2011	PM-01	35	37	15	2	1	10	0	80	3	136
2011	PM-02	39	37	10	3	0	10	0	85	4	59
2011	PM-03	30	48	10	4	0	8	0	85	4	50
2011	PM-04	38	39	11	3	3	6	0	81	7	90
2011	PM-05	16	51	21	5	2	5	0	71	7	43
2011	PM-06	58	16	16	5	0	5	0	78	6	19

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	17	22	18	14	28	1	39	43	140
2017	PM-01	10	27	13	19	29	2	37	49	52
2017	PM-02	24	19	14	9	34	0	43	43	21
2017	PM-03	29	6	24	0	41	0	35	41	17
2017	PM-04	17	18	24	18	24	0	35	41	17
2017	PM-05	22	30	26	17	4	0	52	22	23

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	12	29	27	14	15	3	43	29	140
2017	PM-01	4	26	30	15	19	6	32	36	53
2017	PM-02	9	38	24	14	14	0	47	28	21
2017	PM-03	18	12	35	12	24	0	29	35	17
2017	PM-04	30	24	29	12	6	0	53	18	17
2017	PM-05	14	41	27	14	5	0	55	18	22

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	21	36	22	6	9	6	61	16	140
2017	PM-01	21	33	23	4	10	10	60	15	52
2017	PM-02	14	38	29	9	5	5	55	15	21
2017	PM-03	24	47	12	0	12	6	75	13	17
2017	PM-04	30	47	12	6	6	0	76	12	17
2017	PM-05	26	22	30	13	9	0	48	22	23

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	11	24	28	14	21	1	36	35	141
2017	PM-01	9	23	28	15	23	2	33	38	53
2017	PM-02	0	28	33	24	14	0	28	38	21
2017	PM-03	11	6	39	11	28	6	18	41	18
2017	PM-04	25	31	13	13	19	0	56	31	16
2017	PM-05	17	22	35	9	17	0	39	26	23

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	53	21	7	2	3	14	87	5	140
2017	PM-01	48	25	2	2	2	21	92	5	52
2017	PM-02	62	14	5	0	0	19	94	0	21
2017	PM-03	53	18	18	0	6	6	75	6	17
2017	PM-04	70	12	12	0	0	6	87	0	17
2017	PM-05	61	17	13	4	0	4	82	5	23

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	36	26	20	9	8	1	62	18	141
2017	PM-01	17	33	25	15	10	0	50	25	52
2017	PM-02	57	15	19	5	5	0	72	9	21
2017	PM-03	44	28	6	6	17	0	72	22	18
2017	PM-04	41	23	18	12	0	6	69	13	17
2017	PM-05	52	17	17	4	9	0	70	13	23

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	28	32	18	11	8	3	62	20	141
2017	PM-01	21	29	15	19	13	2	51	33	52
2017	PM-02	33	24	14	9	9	9	63	21	21
2017	PM-03	28	44	22	0	6	0	72	6	18
2017	PM-04	24	35	24	12	0	6	62	13	17
2017	PM-05	43	39	9	9	0	0	83	9	23

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	25	33	21	13	8	1	58	21	141
2017	PM-01	19	33	19	15	11	2	53	27	52
2017	PM-02	47	14	14	10	9	5	65	20	21
2017	PM-03	33	28	22	17	0	0	61	17	18
2017	PM-04	18	47	11	12	12	0	65	24	17
2017	PM-05	17	43	30	9	0	0	61	9	23

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	31	25	24	11	6	1	1	58	17	141
2017	PM-01	31	29	21	11	8	0	0	60	19	52
2017	PM-02	38	14	24	5	9	0	9	58	16	21
2017	PM-03	28	33	39	0	0	0	0	61	0	18
2017	PM-04	30	23	24	12	6	6	0	56	19	17
2017	PM-05	26	30	26	13	4	0	0	57	17	23

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	26	27	19	16	9	3	55	26	139
2017	PM-01	15	25	23	23	13	0	40	37	52
2017	PM-02	28	28	14	5	14	9	63	21	21
2017	PM-03	50	17	11	17	6	0	67	22	18
2017	PM-04	35	30	12	17	0	6	69	18	17
2017	PM-05	18	41	27	9	5	0	59	14	22

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	48	25	15	4	5	2	75	9	142
2017	PM-01	36	23	24	6	7	4	61	14	53
2017	PM-02	57	24	9	5	5	0	81	10	21
2017	PM-03	39	22	33	6	0	0	61	6	18
2017	PM-04	70	30	0	0	0	0	100	0	17
2017	PM-05	57	35	4	0	4	0	91	4	23

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	66	13	11	4	2	4	82	7	142
2017	PM-01	59	17	11	6	6	2	77	11	53
2017	PM-02	62	14	9	9	0	5	80	10	21
2017	PM-03	67	6	22	0	0	6	76	0	18
2017	PM-04	88	12	0	0	0	0	100	0	17
2017	PM-05	78	4	13	0	0	4	86	0	23

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	46	31	13	5	3	1	78	8	142
2017	PM-01	45	36	13	2	4	0	81	6	53
2017	PM-02	28	24	33	15	0	0	52	15	21
2017	PM-03	39	28	6	11	11	6	71	24	18
2017	PM-04	65	35	0	0	0	0	100	0	17
2017	PM-05	52	30	13	4	0	0	83	4	23

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	61	13	13	4	7	1	76	11	141
2017	PM-01	55	13	15	2	15	0	68	17	53
2017	PM-02	57	5	19	9	5	5	65	15	21
2017	PM-03	56	11	17	11	0	6	71	12	18
2017	PM-04	69	18	6	6	0	0	87	6	16
2017	PM-05	83	13	4	0	0	0	96	0	23

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	50	6	4	3	37	89	4	141
2017	PM-01	45	6	4	2	44	90	3	53
2017	PM-02	52	0	5	0	43	92	0	21
2017	PM-03	56	0	11	6	28	77	8	18
2017	PM-04	75	0	0	0	25	100	0	16
2017	PM-05	35	13	4	9	39	79	14	23

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	52	23	10	6	4	5	79	10	141
2017	PM-01	40	30	15	7	4	4	73	12	53
2017	PM-02	62	5	15	5	5	9	73	10	21
2017	PM-03	50	17	11	6	17	0	67	22	18
2017	PM-04	65	30	0	0	0	5	100	0	17
2017	PM-05	64	18	5	9	0	5	86	10	22

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	71	13	3	1	3	1	9	92	5	142
2017	PM-01	56	17	6	2	2	2	15	88	5	53
2017	PM-02	66	19	5	5	0	0	5	90	6	21
2017	PM-03	89	0	0	0	6	0	6	94	6	18
2017	PM-04	76	12	0	0	6	0	6	94	6	17
2017	PM-05	91	9	0	0	0	0	0	100	0	23

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	50	29	14	4	1	2	80	6	141
2017	PM-01	34	34	21	8	2	2	69	10	53
2017	PM-02	67	14	14	0	0	5	85	0	21
2017	PM-03	61	28	0	0	6	6	94	6	18
2017	PM-04	47	35	12	6	0	0	82	6	17
2017	PM-05	48	35	13	4	0	0	83	4	23

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	11	34	36	15	4	45	19	142
2017	PM-01	7	32	32	23	6	40	28	53
2017	PM-02	14	33	38	5	9	47	14	21
2017	PM-03	6	17	56	17	6	22	22	18
2017	PM-04	18	35	35	12	0	53	12	17
2017	PM-05	13	52	30	4	0	65	4	23

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	13	21	39	19	8	27	34	140
2017	PM-01	21	19	42	13	4	17	40	52
2017	PM-02	9	19	43	28	0	28	29	21
2017	PM-03	11	33	28	17	11	28	44	18
2017	PM-04	0	24	47	18	12	30	24	17
2017	PM-05	4	17	39	30	9	39	22	23

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	48	37	9	4	2	84	6	142
2017	PM-01	34	40	13	7	6	74	13	53
2017	PM-02	47	47	5	0	0	95	0	21
2017	PM-03	61	28	11	0	0	89	0	18
2017	PM-04	59	35	6	0	0	94	0	17
2017	PM-05	70	26	0	4	0	96	4	23

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	26	35	8	19	12	60	31	141
2017	PM-01	21	31	10	19	19	52	38	52
2017	PM-02	28	24	5	33	10	52	43	21
2017	PM-03	28	44	6	11	11	72	22	18
2017	PM-04	30	35	12	18	6	65	24	17
2017	PM-05	39	39	4	13	4	78	17	23

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	PM	24	76	142
2017	PM-01	30	70	53
2017	PM-03	33	67	18
2014	PM	21	79	242
2014	PM-01	27	73	94
2014	PM-02	22	78	45
2014	PM-05	16	84	38

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	PM	85	15	34
2017	PM-01	87	13	16
2014	PM	85	15	49
2014	PM-01	77	23	25
2014	PM-02	90	10	10

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	41	28	10	10	10	69	21	29
2017	PM-01	36	36	7	14	7	71	21	14
2014	PM	52	34	5	9	0	86	9	41
2014	PM-01	53	20	11	16	0	74	16	19

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	27	19	25	9	18	3	28	72	141
2017	PM-01	28	13	25	8	23	4	29	71	53
2017	PM-02	24	14	38	9	15	0	24	76	21
2017	PM-03	33	17	11	11	22	6	35	65	18
2017	PM-04	18	35	24	6	18	0	18	82	17
2017	PM-05	30	30	26	9	4	0	30	70	23

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	PM	20	99
2017	PM-01	28	36
2017	PM-02	19	16
2017	PM-03	27	11
2017	PM-04	0	14
2017	PM-05	19	16

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	PM	38	99
2017	PM-01	50	36
2017	PM-02	19	16
2017	PM-03	9	11
2017	PM-04	36	14
2017	PM-05	44	16

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	PM	24	99
2017	PM-01	36	36
2017	PM-02	12	16
2017	PM-03	27	11
2017	PM-04	14	14
2017	PM-05	13	16

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	PM	46	99
2017	PM-01	36	36
2017	PM-02	50	16
2017	PM-03	45	11
2017	PM-04	57	14
2017	PM-05	63	16

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	PM	8	99
2017	PM-01	11	36
2017	PM-02	12	16
2017	PM-03	0	11
2017	PM-04	0	14
2017	PM-05	13	16

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	PM	44	99
2017	PM-01	42	36
2017	PM-02	32	16
2017	PM-03	55	11
2017	PM-04	58	14
2017	PM-05	44	16

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	PM	2	42	26	8	2	19	98
2017	PM-01	0	46	28	3	6	17	35
2017	PM-02	6	25	43	7	0	19	16
2017	PM-03	9	36	18	9	0	27	11
2017	PM-04	0	50	14	22	0	14	14
2017	PM-05	0	50	25	13	0	13	16

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	8	17	12	18	36	3	6	28	59	99
2017	PM-01	6	17	8	14	45	3	8	25	66	36
2017	PM-02	12	25	12	31	19	0	0	37	50	16
2017	PM-03	9	18	27	9	36	0	0	27	45	11
2017	PM-04	7	14	14	22	36	7	0	23	62	14
2017	PM-05	6	19	6	25	25	0	19	31	62	16

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	4	6	8	17	57	8	11	80	99
2017	PM-01	3	6	6	14	70	3	9	86	36
2017	PM-02	6	12	6	31	38	6	20	74	16
2017	PM-03	9	0	27	18	45	0	9	64	11
2017	PM-04	0	7	0	14	65	14	8	92	14
2017	PM-05	6	6	0	13	50	25	17	83	16

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Veterans Affairs Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - PM

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me