2017 Public Service Employee Survey Results for Veterans Affairs Canada by Question 106. In total, how many years have you been working in your current department or agency?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 40 44 4 10 2 0 0 84 12 671
2017 3 to 10 years in current department or agency 30 50 4 12 4 0 0 80 15 491
2017 11 to 20 years in current department or agency 31 48 5 12 4 0 0 79 15 510
2017 More than 20 years in current department or agency 33 50 5 9 3 0 0 83 12 235
2014 Less than 3 years in current department or agency 54 34 2 6 3 0 0 88 9 192
2014 3 to 10 years in current department or agency 29 45 5 13 7 0 0 75 21 693
2014 11 to 20 years in current department or agency 30 43 4 16 7 0 0 73 23 438
2014 More than 20 years in current department or agency 36 42 8 10 4 0 0 78 14 298

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 80 16 1 2 0 0 1 96 3 668
2017 3 to 10 years in current department or agency 74 20 3 2 1 0 1 94 3 489
2017 11 to 20 years in current department or agency 76 16 3 3 1 1 1 93 3 507
2017 More than 20 years in current department or agency 73 21 2 3 0 0 1 95 3 233
2014 Less than 3 years in current department or agency 83 14 1 2 0 0 0 97 2 192
2014 3 to 10 years in current department or agency 75 17 3 2 1 0 1 93 3 693
2014 11 to 20 years in current department or agency 77 18 2 2 1 0 0 95 3 438
2014 More than 20 years in current department or agency 68 24 2 4 1 0 0 93 5 299

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 78 13 3 2 2 0 1 93 4 670
2017 3 to 10 years in current department or agency 68 19 5 5 2 0 1 88 7 491
2017 11 to 20 years in current department or agency 69 19 3 4 2 0 2 90 6 509
2017 More than 20 years in current department or agency 68 19 5 5 3 0 0 87 8 235
2014 Less than 3 years in current department or agency 72 13 3 8 1 0 2 87 9 192
2014 3 to 10 years in current department or agency 66 18 6 6 3 0 1 85 8 692
2014 11 to 20 years in current department or agency 70 20 3 5 2 0 1 90 7 437
2014 More than 20 years in current department or agency 61 24 7 4 3 0 1 85 7 298

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 44 33 5 11 7 0 0 77 18 670
2017 3 to 10 years in current department or agency 37 36 5 13 9 0 0 73 21 491
2017 11 to 20 years in current department or agency 41 33 6 12 8 0 0 74 20 509
2017 More than 20 years in current department or agency 40 38 5 10 7 0 0 78 17 234
2014 Less than 3 years in current department or agency 56 26 5 7 6 0 0 82 13 192
2014 3 to 10 years in current department or agency 39 30 6 17 6 1 0 70 23 692
2014 11 to 20 years in current department or agency 44 32 6 10 8 0 0 76 18 437
2014 More than 20 years in current department or agency 40 38 4 8 7 3 0 81 15 298

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 24 39 10 17 9 0 0 64 26 668
2017 3 to 10 years in current department or agency 18 39 13 20 10 0 0 57 31 491
2017 11 to 20 years in current department or agency 17 46 10 19 8 0 0 63 27 508
2017 More than 20 years in current department or agency 20 47 9 14 9 0 0 67 24 235
2014 Less than 3 years in current department or agency 29 42 13 9 6 0 0 71 15 192
2014 3 to 10 years in current department or agency 15 36 12 22 15 0 0 50 37 693
2014 11 to 20 years in current department or agency 19 32 12 22 15 0 0 51 37 438
2014 More than 20 years in current department or agency 19 42 9 19 10 0 0 62 30 299

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 39 38 10 9 5 0 0 77 13 669
2017 3 to 10 years in current department or agency 38 40 9 8 5 0 0 78 13 491
2017 11 to 20 years in current department or agency 43 41 9 5 2 0 0 84 8 509
2017 More than 20 years in current department or agency 41 43 5 8 3 0 0 84 11 235
2014 Less than 3 years in current department or agency 35 37 14 11 4 0 0 72 14 192
2014 3 to 10 years in current department or agency 38 37 10 7 6 0 0 76 14 693
2014 11 to 20 years in current department or agency 43 33 11 11 3 0 0 76 13 438
2014 More than 20 years in current department or agency 43 39 9 5 4 0 0 82 9 299

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 48 34 7 8 3 0 0 82 11 670
2017 3 to 10 years in current department or agency 44 37 6 8 5 0 0 81 12 491
2017 11 to 20 years in current department or agency 50 36 6 5 2 0 0 87 8 509
2017 More than 20 years in current department or agency 43 44 4 6 3 0 0 87 9 234
2014 Less than 3 years in current department or agency 45 36 7 7 4 0 0 82 11 191
2014 3 to 10 years in current department or agency 46 33 8 7 6 0 0 79 13 692
2014 11 to 20 years in current department or agency 46 35 6 8 4 0 0 82 12 438
2014 More than 20 years in current department or agency 49 39 6 4 3 0 0 88 7 299

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 46 35 7 8 3 0 0 81 11 666
2017 3 to 10 years in current department or agency 43 35 7 11 4 0 0 79 14 491
2017 11 to 20 years in current department or agency 44 35 8 9 5 0 0 78 14 511
2017 More than 20 years in current department or agency 46 34 8 9 2 0 0 81 11 234
2014 Less than 3 years in current department or agency 54 29 9 6 1 0 0 84 7 191
2014 3 to 10 years in current department or agency 36 42 7 8 6 0 0 79 14 693
2014 11 to 20 years in current department or agency 39 35 7 11 7 1 0 74 19 438
2014 More than 20 years in current department or agency 46 34 7 9 3 0 0 80 12 299

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 49 27 9 8 7 0 0 76 15 670
2017 3 to 10 years in current department or agency 40 34 8 9 8 0 1 74 18 491
2017 11 to 20 years in current department or agency 41 34 7 10 8 0 0 75 18 511
2017 More than 20 years in current department or agency 34 42 8 9 5 1 0 77 15 234
2014 Less than 3 years in current department or agency 50 24 11 10 1 2 2 77 12 192
2014 3 to 10 years in current department or agency 37 29 13 11 9 0 0 67 20 693
2014 11 to 20 years in current department or agency 32 31 9 16 11 1 0 64 28 437
2014 More than 20 years in current department or agency 31 35 11 12 12 0 0 66 23 299

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 28 18 15 11 14 3 12 54 29 670
2017 3 to 10 years in current department or agency 32 20 11 13 14 0 10 58 30 490
2017 11 to 20 years in current department or agency 31 25 10 10 15 1 8 61 28 511
2017 More than 20 years in current department or agency 29 22 9 16 17 1 7 55 35 235
2014 Less than 3 years in current department or agency 27 20 15 6 7 2 23 63 17 192
2014 3 to 10 years in current department or agency 35 25 9 9 14 1 7 66 24 693
2014 11 to 20 years in current department or agency 32 23 8 8 19 1 9 61 30 438
2014 More than 20 years in current department or agency 29 23 11 14 15 1 7 56 32 299

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 38 42 10 7 4 0 0 80 11 671
2017 3 to 10 years in current department or agency 35 43 9 6 7 0 0 78 13 491
2017 11 to 20 years in current department or agency 37 45 6 9 3 0 0 82 11 509
2017 More than 20 years in current department or agency 36 42 10 7 6 0 0 78 12 235
2014 Less than 3 years in current department or agency 29 52 10 7 3 0 0 81 9 192
2014 3 to 10 years in current department or agency 31 37 13 11 8 0 0 68 19 694
2014 11 to 20 years in current department or agency 29 41 10 13 6 1 0 70 20 438
2014 More than 20 years in current department or agency 30 45 12 6 6 0 0 76 13 298

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 30 34 15 12 9 1 0 65 21 670
2017 3 to 10 years in current department or agency 24 32 15 14 14 0 0 56 28 489
2017 11 to 20 years in current department or agency 24 36 15 13 11 0 0 60 25 511
2017 More than 20 years in current department or agency 20 39 19 14 7 0 0 60 21 234
2014 Less than 3 years in current department or agency 29 47 15 6 2 0 0 76 8 192
2014 3 to 10 years in current department or agency 19 33 17 16 15 0 0 52 31 694
2014 11 to 20 years in current department or agency 21 30 16 17 17 0 0 50 34 438
2014 More than 20 years in current department or agency 19 34 20 13 13 0 0 53 27 298

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 32 42 11 10 5 0 0 74 15 670
2017 3 to 10 years in current department or agency 28 40 13 11 8 0 0 69 18 489
2017 11 to 20 years in current department or agency 31 38 13 13 5 0 0 69 18 510
2017 More than 20 years in current department or agency 28 42 13 13 4 0 0 71 17 235

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 46 39 9 5 2 0 0 84 7 669
2017 3 to 10 years in current department or agency 42 41 9 4 4 0 0 82 9 490
2017 11 to 20 years in current department or agency 43 40 8 5 3 0 0 84 8 510
2017 More than 20 years in current department or agency 39 47 8 2 3 0 0 86 5 235
2014 Less than 3 years in current department or agency 52 37 8 2 1 0 0 89 3 190
2014 3 to 10 years in current department or agency 31 39 15 9 5 1 0 70 15 694
2014 11 to 20 years in current department or agency 35 34 17 9 5 0 0 69 14 438
2014 More than 20 years in current department or agency 38 34 12 5 10 1 0 73 15 299

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 35 34 13 10 7 0 0 69 17 671
2017 3 to 10 years in current department or agency 24 39 11 13 13 0 0 63 26 491
2017 11 to 20 years in current department or agency 29 35 11 13 11 0 0 64 25 511
2017 More than 20 years in current department or agency 22 40 16 12 10 1 0 62 22 233

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 55 33 9 2 1 0 0 88 3 670
2017 3 to 10 years in current department or agency 54 33 6 4 3 0 0 87 7 491
2017 11 to 20 years in current department or agency 58 32 7 3 0 0 0 90 3 509
2017 More than 20 years in current department or agency 59 33 4 4 1 0 0 92 5 234
2014 Less than 3 years in current department or agency 64 23 9 3 1 0 0 88 4 192
2014 3 to 10 years in current department or agency 57 26 9 4 4 0 0 83 8 694
2014 11 to 20 years in current department or agency 60 27 5 5 1 1 0 89 6 438
2014 More than 20 years in current department or agency 64 26 6 1 2 0 0 91 3 298

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 28 34 15 14 8 1 1 63 22 669
2017 3 to 10 years in current department or agency 25 35 12 17 11 0 0 60 28 491
2017 11 to 20 years in current department or agency 28 38 11 12 11 0 0 66 23 509
2017 More than 20 years in current department or agency 21 48 8 14 10 0 0 68 24 234
2014 Less than 3 years in current department or agency 26 49 11 11 2 0 1 76 14 192
2014 3 to 10 years in current department or agency 21 37 10 14 16 0 1 59 31 693
2014 11 to 20 years in current department or agency 19 32 13 16 20 0 0 50 37 437
2014 More than 20 years in current department or agency 19 37 11 13 21 0 0 55 33 298

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 32 34 16 10 7 0 1 67 17 669
2017 3 to 10 years in current department or agency 28 29 17 13 13 0 0 57 26 490
2017 11 to 20 years in current department or agency 31 37 10 12 10 0 0 68 22 510
2017 More than 20 years in current department or agency 23 41 14 11 10 0 1 64 22 235
2014 Less than 3 years in current department or agency 32 41 17 7 2 1 0 74 9 192
2014 3 to 10 years in current department or agency 26 31 15 12 16 0 0 57 28 694
2014 11 to 20 years in current department or agency 22 29 14 18 17 0 0 51 35 438
2014 More than 20 years in current department or agency 23 33 20 11 13 0 0 56 24 299

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 36 35 12 10 7 0 0 71 17 670
2017 3 to 10 years in current department or agency 28 35 14 12 11 0 0 63 23 490
2017 11 to 20 years in current department or agency 31 38 11 11 9 0 0 69 20 510
2017 More than 20 years in current department or agency 22 45 16 10 6 1 0 68 16 235
2014 Less than 3 years in current department or agency 41 42 10 5 1 0 0 83 6 192
2014 3 to 10 years in current department or agency 25 30 16 15 13 0 0 55 29 694
2014 11 to 20 years in current department or agency 26 27 14 18 13 1 0 54 32 436
2014 More than 20 years in current department or agency 26 33 17 14 11 0 0 59 25 298

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 45 37 9 6 3 0 0 82 9 670
2017 3 to 10 years in current department or agency 38 41 11 6 5 0 0 78 11 490
2017 11 to 20 years in current department or agency 41 40 12 5 2 0 0 81 7 510
2017 More than 20 years in current department or agency 42 41 6 5 5 0 0 83 10 235
2014 Less than 3 years in current department or agency 56 34 6 2 2 0 0 89 5 192
2014 3 to 10 years in current department or agency 39 33 11 11 5 0 0 72 16 691
2014 11 to 20 years in current department or agency 35 38 10 11 4 0 1 74 16 436
2014 More than 20 years in current department or agency 42 39 12 4 3 0 0 81 8 298

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 34 29 16 11 8 1 1 65 19 670
2017 3 to 10 years in current department or agency 25 35 16 13 11 0 1 60 24 489
2017 11 to 20 years in current department or agency 24 30 19 14 12 0 1 54 26 510
2017 More than 20 years in current department or agency 22 26 20 15 15 0 1 50 30 234
2014 Less than 3 years in current department or agency 35 42 14 4 3 0 2 78 7 192
2014 3 to 10 years in current department or agency 24 28 22 11 14 0 0 52 25 694
2014 11 to 20 years in current department or agency 21 22 24 13 18 0 2 44 32 437
2014 More than 20 years in current department or agency 25 23 22 11 19 0 1 48 30 299

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 11 22 33 18 12 1 3 31 34 666
2017 3 to 10 years in current department or agency 18 29 32 14 5 0 2 20 48 490
2017 11 to 20 years in current department or agency 18 27 38 11 4 0 1 15 46 509
2017 More than 20 years in current department or agency 20 33 31 12 2 0 2 14 55 233
2014 Less than 3 years in current department or agency 7 19 25 28 14 4 3 45 28 192
2014 3 to 10 years in current department or agency 20 32 35 9 4 0 0 13 52 694
2014 11 to 20 years in current department or agency 22 33 33 8 2 0 1 10 56 438
2014 More than 20 years in current department or agency 25 34 27 11 1 0 1 13 60 298

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 9 16 28 22 19 3 3 44 27 663
2017 3 to 10 years in current department or agency 13 26 30 18 10 2 2 29 40 489
2017 11 to 20 years in current department or agency 14 24 35 17 8 1 1 25 39 508
2017 More than 20 years in current department or agency 13 19 37 18 6 3 4 25 35 234
2014 Less than 3 years in current department or agency 7 14 25 27 20 4 3 50 23 190
2014 3 to 10 years in current department or agency 23 30 31 10 5 1 1 15 54 692
2014 11 to 20 years in current department or agency 24 29 30 11 4 1 1 15 55 436
2014 More than 20 years in current department or agency 28 26 27 15 2 1 1 17 55 297

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 12 19 33 17 14 2 4 32 33 664
2017 3 to 10 years in current department or agency 16 24 32 16 7 2 5 24 42 490
2017 11 to 20 years in current department or agency 16 28 32 15 7 0 2 22 45 507
2017 More than 20 years in current department or agency 22 25 31 13 4 0 4 18 49 233
2014 Less than 3 years in current department or agency 9 13 27 18 24 4 4 47 24 191
2014 3 to 10 years in current department or agency 30 27 23 12 6 1 3 18 58 693
2014 11 to 20 years in current department or agency 27 22 30 11 4 4 2 16 52 438
2014 More than 20 years in current department or agency 29 25 30 11 3 2 1 14 55 295

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 7 12 27 26 22 2 4 51 20 665
2017 3 to 10 years in current department or agency 12 21 30 22 10 1 4 34 34 487
2017 11 to 20 years in current department or agency 14 22 36 18 8 0 2 26 37 505
2017 More than 20 years in current department or agency 19 25 32 17 4 0 3 22 45 231
2014 Less than 3 years in current department or agency 6 11 21 33 23 1 6 60 18 192
2014 3 to 10 years in current department or agency 22 18 34 17 7 0 2 25 40 689
2014 11 to 20 years in current department or agency 27 19 30 17 4 0 2 22 47 432
2014 More than 20 years in current department or agency 25 21 30 17 5 1 1 23 47 296

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 13 20 23 17 20 3 5 40 35 664
2017 3 to 10 years in current department or agency 22 26 25 15 9 1 3 24 50 489
2017 11 to 20 years in current department or agency 28 26 28 11 6 0 1 17 55 508
2017 More than 20 years in current department or agency 31 27 29 7 3 1 2 10 60 234
2014 Less than 3 years in current department or agency 7 15 25 19 22 5 7 46 26 192
2014 3 to 10 years in current department or agency 34 27 26 8 4 0 1 12 61 693
2014 11 to 20 years in current department or agency 43 23 22 7 3 0 1 11 67 437
2014 More than 20 years in current department or agency 37 28 20 9 4 1 1 13 66 299

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 10 18 23 20 16 7 5 41 33 662
2017 3 to 10 years in current department or agency 13 20 31 18 12 2 4 32 35 491
2017 11 to 20 years in current department or agency 14 21 33 22 8 1 1 30 36 508
2017 More than 20 years in current department or agency 14 23 29 22 7 1 4 30 39 233
2014 Less than 3 years in current department or agency 13 14 16 21 20 10 5 48 33 191
2014 3 to 10 years in current department or agency 16 16 32 21 10 1 4 33 34 694
2014 11 to 20 years in current department or agency 19 20 26 21 9 1 4 32 41 435
2014 More than 20 years in current department or agency 14 20 29 26 7 1 3 34 35 297

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 18 22 33 15 10 2 2 25 41 665
2017 3 to 10 years in current department or agency 18 28 32 13 6 1 3 20 48 487
2017 11 to 20 years in current department or agency 19 29 34 11 5 1 1 16 49 508
2017 More than 20 years in current department or agency 17 25 39 12 4 1 2 16 43 232
2014 Less than 3 years in current department or agency 5 19 28 19 18 3 7 41 27 191
2014 3 to 10 years in current department or agency 23 32 27 12 3 1 1 16 56 690
2014 11 to 20 years in current department or agency 29 20 32 9 6 1 3 15 51 435
2014 More than 20 years in current department or agency 24 28 32 12 3 0 1 15 52 297
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 78 11 3 4 1 0 4 92 5 671
2017 3 to 10 years in current department or agency 71 15 7 3 2 0 3 89 4 490
2017 11 to 20 years in current department or agency 78 9 6 2 3 0 2 89 5 510
2017 More than 20 years in current department or agency 72 13 6 1 4 0 3 89 5 234
2014 Less than 3 years in current department or agency 68 16 4 5 4 0 4 87 9 192
2014 3 to 10 years in current department or agency 66 18 7 4 3 0 3 87 7 694
2014 11 to 20 years in current department or agency 77 11 3 3 3 0 4 91 6 438
2014 More than 20 years in current department or agency 81 9 6 2 1 1 1 92 2 299

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 31 25 15 8 10 7 4 63 20 671
2017 3 to 10 years in current department or agency 24 31 12 13 13 5 2 59 28 490
2017 11 to 20 years in current department or agency 25 32 16 11 11 3 2 60 23 509
2017 More than 20 years in current department or agency 24 31 19 12 8 4 2 58 22 234
2014 Less than 3 years in current department or agency 35 27 15 4 4 7 9 74 9 192
2014 3 to 10 years in current department or agency 24 25 19 12 12 3 4 53 26 694
2014 11 to 20 years in current department or agency 23 29 18 13 11 4 2 56 25 436
2014 More than 20 years in current department or agency 31 32 17 8 8 3 2 66 16 298

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 45 29 8 10 7 1 0 74 18 670
2017 3 to 10 years in current department or agency 38 29 9 13 11 0 0 67 24 490
2017 11 to 20 years in current department or agency 41 30 9 9 10 1 0 72 19 511
2017 More than 20 years in current department or agency 36 36 10 8 9 1 0 73 17 235
2014 Less than 3 years in current department or agency 51 31 6 9 2 0 1 83 11 192
2014 3 to 10 years in current department or agency 35 32 10 10 11 2 0 68 22 694
2014 11 to 20 years in current department or agency 35 31 11 12 10 1 0 67 22 437
2014 More than 20 years in current department or agency 44 29 6 9 10 1 0 74 20 299

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 36 34 10 11 7 2 1 72 19 669
2017 3 to 10 years in current department or agency 24 35 14 18 8 1 0 59 27 490
2017 11 to 20 years in current department or agency 25 35 13 16 9 1 1 62 25 510
2017 More than 20 years in current department or agency 25 36 15 14 8 2 0 62 22 234
2014 Less than 3 years in current department or agency 34 43 9 8 2 3 1 80 10 192
2014 3 to 10 years in current department or agency 22 42 11 15 8 2 0 65 24 693
2014 11 to 20 years in current department or agency 22 37 16 16 7 2 1 61 23 438
2014 More than 20 years in current department or agency 26 36 19 8 8 1 2 64 16 299

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 26 27 14 10 6 16 1 63 20 668
2017 3 to 10 years in current department or agency 21 31 15 15 11 7 0 56 28 491
2017 11 to 20 years in current department or agency 21 27 17 16 10 8 1 53 28 510
2017 More than 20 years in current department or agency 24 26 18 14 8 9 1 56 24 235
2014 Less than 3 years in current department or agency 36 21 12 6 5 18 2 71 14 192
2014 3 to 10 years in current department or agency 20 31 17 13 10 6 3 56 25 693
2014 11 to 20 years in current department or agency 18 28 18 13 11 9 2 52 27 438
2014 More than 20 years in current department or agency 30 20 24 7 10 8 1 55 18 298

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 11 16 17 16 13 25 2 37 39 669
2017 3 to 10 years in current department or agency 8 18 15 25 19 14 2 31 51 489
2017 11 to 20 years in current department or agency 9 20 16 25 16 12 2 34 48 509
2017 More than 20 years in current department or agency 9 18 20 21 12 17 2 34 41 235
2014 Less than 3 years in current department or agency 20 16 9 16 8 27 4 52 35 192
2014 3 to 10 years in current department or agency 11 16 20 18 21 13 1 31 46 694
2014 11 to 20 years in current department or agency 8 24 17 19 17 14 1 37 42 438
2014 More than 20 years in current department or agency 9 24 19 21 14 10 2 39 40 299

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 50 31 6 7 5 1 0 82 12 670
2017 3 to 10 years in current department or agency 40 37 9 10 4 0 0 77 14 489
2017 11 to 20 years in current department or agency 40 37 10 8 4 0 0 77 12 510
2017 More than 20 years in current department or agency 42 40 8 6 4 0 0 82 10 232
2014 Less than 3 years in current department or agency 55 31 7 4 2 0 1 86 6 192
2014 3 to 10 years in current department or agency 36 39 10 11 4 0 0 75 15 693
2014 11 to 20 years in current department or agency 35 38 8 16 3 0 0 73 19 438
2014 More than 20 years in current department or agency 42 41 8 6 4 0 0 82 10 299
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 41 30 11 11 6 1 0 72 17 671
2017 3 to 10 years in current department or agency 37 33 10 10 9 1 0 70 20 489
2017 11 to 20 years in current department or agency 38 35 10 8 8 0 1 73 16 511
2017 More than 20 years in current department or agency 33 39 15 6 7 0 0 72 13 235
2014 Less than 3 years in current department or agency 51 30 7 6 1 5 0 86 7 192
2014 3 to 10 years in current department or agency 37 31 13 10 9 0 1 69 18 694
2014 11 to 20 years in current department or agency 44 31 8 8 8 0 0 75 16 438
2014 More than 20 years in current department or agency 42 31 11 10 7 0 0 73 16 299

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 51 26 10 7 4 2 1 78 11 670
2017 3 to 10 years in current department or agency 46 27 9 8 7 1 0 75 16 490
2017 11 to 20 years in current department or agency 46 29 9 7 6 2 0 77 14 511
2017 More than 20 years in current department or agency 35 33 16 8 3 4 1 72 11 235
2014 Less than 3 years in current department or agency 63 21 7 3 1 2 3 89 4 192
2014 3 to 10 years in current department or agency 46 27 11 7 7 1 1 75 14 693
2014 11 to 20 years in current department or agency 47 27 7 7 8 2 2 77 15 438
2014 More than 20 years in current department or agency 44 26 16 7 5 1 0 71 13 298

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 47 29 10 9 5 0 0 77 14 671
2017 3 to 10 years in current department or agency 43 30 8 10 9 0 0 73 19 489
2017 11 to 20 years in current department or agency 42 32 9 10 7 0 0 74 16 509
2017 More than 20 years in current department or agency 32 39 11 11 5 1 0 73 16 235
2014 Less than 3 years in current department or agency 62 23 10 3 1 1 1 86 4 192
2014 3 to 10 years in current department or agency 41 29 12 9 9 0 1 70 18 694
2014 11 to 20 years in current department or agency 43 30 8 10 8 0 0 73 19 438
2014 More than 20 years in current department or agency 43 27 13 12 6 0 0 69 18 299

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 85 8 3 1 1 0 2 95 2 671
2017 3 to 10 years in current department or agency 80 9 5 1 2 0 2 92 3 489
2017 11 to 20 years in current department or agency 84 7 3 2 1 0 2 94 3 510
2017 More than 20 years in current department or agency 81 10 3 1 2 0 3 94 3 235
2014 Less than 3 years in current department or agency 83 6 2 3 4 0 2 91 6 191
2014 3 to 10 years in current department or agency 80 9 5 2 2 1 3 91 4 694
2014 11 to 20 years in current department or agency 82 9 2 1 2 0 3 94 4 436
2014 More than 20 years in current department or agency 81 9 5 2 1 0 2 92 3 299

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 55 20 6 6 5 4 5 82 12 669
2017 3 to 10 years in current department or agency 52 26 7 5 6 2 3 82 11 490
2017 11 to 20 years in current department or agency 57 25 5 5 5 2 1 84 11 509
2017 More than 20 years in current department or agency 55 26 6 5 2 3 2 85 8 234
2014 Less than 3 years in current department or agency 62 18 1 3 4 3 9 90 8 192
2014 3 to 10 years in current department or agency 57 18 6 5 7 2 4 80 13 694
2014 11 to 20 years in current department or agency 58 18 6 7 7 1 2 79 14 438
2014 More than 20 years in current department or agency 53 22 12 6 4 2 2 77 10 299

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 57 22 6 9 5 1 1 80 14 670
2017 3 to 10 years in current department or agency 51 26 9 7 6 0 0 78 13 490
2017 11 to 20 years in current department or agency 57 21 8 6 7 0 0 79 13 510
2017 More than 20 years in current department or agency 56 25 8 7 3 1 0 82 11 232

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 61 20 10 5 4 1 0 81 9 670
2017 3 to 10 years in current department or agency 55 24 10 4 6 1 0 80 10 490
2017 11 to 20 years in current department or agency 57 22 10 4 5 1 1 80 9 510
2017 More than 20 years in current department or agency 56 25 10 4 3 2 0 82 8 234

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 53 25 9 7 6 0 0 78 13 669
2017 3 to 10 years in current department or agency 51 24 9 8 8 0 0 75 15 489
2017 11 to 20 years in current department or agency 53 24 7 9 7 0 0 77 16 507
2017 More than 20 years in current department or agency 49 29 10 7 5 1 0 78 11 233
2014 Less than 3 years in current department or agency 72 17 7 2 1 1 0 89 3 191
2014 3 to 10 years in current department or agency 49 25 8 7 9 0 1 75 16 693
2014 11 to 20 years in current department or agency 52 22 10 8 8 0 0 74 16 437
2014 More than 20 years in current department or agency 49 20 17 7 6 0 0 69 14 299
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 22 36 8 8 5 12 9 73 17 59
2017 3 to 10 years in current department or agency 26 34 16 11 5 4 3 65 18 94
2017 11 to 20 years in current department or agency 27 33 16 13 3 1 6 66 17 126
2017 More than 20 years in current department or agency 21 32 15 13 10 5 5 58 25 61
2014 Less than 3 years in current department or agency 31 41 28 0 0 0 0 72 0 21
2014 3 to 10 years in current department or agency 37 26 10 11 11 2 5 66 23 115
2014 11 to 20 years in current department or agency 27 31 20 12 8 0 2 59 21 83
2014 More than 20 years in current department or agency 24 37 16 6 5 1 12 70 12 86

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 42 29 11 5 3 9 1 78 9 671
2017 3 to 10 years in current department or agency 25 35 17 9 7 7 0 64 18 491
2017 11 to 20 years in current department or agency 21 31 19 11 9 7 1 57 22 509
2017 More than 20 years in current department or agency 20 35 18 11 6 10 0 61 19 235
2014 Less than 3 years in current department or agency 45 26 10 6 3 7 2 79 10 192
2014 3 to 10 years in current department or agency 17 28 23 12 14 5 0 47 28 694
2014 11 to 20 years in current department or agency 12 24 23 14 16 11 0 41 34 438
2014 More than 20 years in current department or agency 10 20 24 17 18 11 0 33 40 299

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 35 31 14 10 6 3 1 69 17 670
2017 3 to 10 years in current department or agency 21 32 18 17 10 2 0 55 27 489
2017 11 to 20 years in current department or agency 17 32 16 20 12 1 1 50 33 510
2017 More than 20 years in current department or agency 17 36 22 15 8 3 0 54 23 235
2014 Less than 3 years in current department or agency 43 26 10 9 4 5 3 75 14 192
2014 3 to 10 years in current department or agency 11 21 25 20 21 3 0 33 42 693
2014 11 to 20 years in current department or agency 8 22 18 22 26 4 0 32 50 438
2014 More than 20 years in current department or agency 7 22 21 24 24 2 0 29 50 299

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 23 29 18 14 8 6 1 57 24 669
2017 3 to 10 years in current department or agency 13 27 17 23 15 5 0 42 40 491
2017 11 to 20 years in current department or agency 11 25 22 23 15 4 0 37 40 507
2017 More than 20 years in current department or agency 10 27 20 24 13 8 0 39 39 235
2014 Less than 3 years in current department or agency 35 24 8 17 6 8 2 66 25 192
2014 3 to 10 years in current department or agency 8 15 25 24 24 3 0 24 49 693
2014 11 to 20 years in current department or agency 4 20 17 24 28 7 0 25 56 438
2014 More than 20 years in current department or agency 5 20 20 20 31 4 0 25 54 298

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 30 27 18 11 10 4 0 59 23 670
2017 3 to 10 years in current department or agency 19 25 19 16 16 4 0 46 33 491
2017 11 to 20 years in current department or agency 16 33 18 14 15 4 0 51 31 509
2017 More than 20 years in current department or agency 15 36 19 14 9 7 0 55 25 234
2014 Less than 3 years in current department or agency 33 25 11 9 9 11 2 66 21 192
2014 3 to 10 years in current department or agency 12 17 23 20 24 5 0 30 46 693
2014 11 to 20 years in current department or agency 8 20 17 16 31 7 0 30 51 438
2014 More than 20 years in current department or agency 8 21 21 14 31 5 0 31 47 299

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 24 31 15 17 9 4 0 58 27 670
2017 3 to 10 years in current department or agency 14 27 17 22 16 3 0 42 40 489
2017 11 to 20 years in current department or agency 11 31 16 23 18 2 0 42 41 507
2017 More than 20 years in current department or agency 10 36 19 20 14 2 0 46 35 234
2014 Less than 3 years in current department or agency 27 31 12 14 8 6 2 63 24 192
2014 3 to 10 years in current department or agency 9 18 17 26 26 4 0 29 54 691
2014 11 to 20 years in current department or agency 6 20 15 24 32 2 0 27 57 437
2014 More than 20 years in current department or agency 4 22 20 22 30 2 0 27 53 299
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 38 41 10 7 3 1 0 80 10 671
2017 3 to 10 years in current department or agency 26 44 15 9 5 1 0 71 14 490
2017 11 to 20 years in current department or agency 26 39 18 11 5 1 0 65 16 511
2017 More than 20 years in current department or agency 23 44 16 12 3 1 0 68 15 235
2014 Less than 3 years in current department or agency 33 37 14 8 2 2 4 74 11 192
2014 3 to 10 years in current department or agency 14 28 21 20 13 3 0 44 35 693
2014 11 to 20 years in current department or agency 10 34 21 20 13 2 0 45 34 438
2014 More than 20 years in current department or agency 12 31 21 18 15 2 0 45 33 299

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 51 35 8 4 1 1 0 87 5 670
2017 3 to 10 years in current department or agency 41 41 9 6 2 1 0 83 8 491
2017 11 to 20 years in current department or agency 41 43 11 4 2 1 0 84 5 511
2017 More than 20 years in current department or agency 44 42 7 2 1 3 0 89 4 235
2014 Less than 3 years in current department or agency 57 25 11 2 2 2 2 85 4 192
2014 3 to 10 years in current department or agency 41 37 14 4 2 3 0 80 6 694
2014 11 to 20 years in current department or agency 41 42 7 7 1 2 0 84 8 436
2014 More than 20 years in current department or agency 43 39 11 4 1 2 0 83 6 299

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 38 31 12 9 6 3 1 72 16 668
2017 3 to 10 years in current department or agency 32 37 10 11 7 1 1 72 18 490
2017 11 to 20 years in current department or agency 35 36 12 10 6 1 1 73 16 509
2017 More than 20 years in current department or agency 34 40 13 6 4 2 0 76 10 235
2014 Less than 3 years in current department or agency 49 26 8 6 6 2 3 79 12 192
2014 3 to 10 years in current department or agency 31 36 19 6 6 2 1 68 12 693
2014 11 to 20 years in current department or agency 34 39 9 9 5 3 0 75 15 438
2014 More than 20 years in current department or agency 34 38 16 4 5 3 1 74 9 298

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 25 26 23 12 8 5 1 54 22 666
2017 3 to 10 years in current department or agency 18 31 21 14 10 3 2 52 26 490
2017 11 to 20 years in current department or agency 18 31 23 15 10 2 1 51 26 511
2017 More than 20 years in current department or agency 17 29 26 14 8 3 2 49 23 235
2014 Less than 3 years in current department or agency 25 21 15 15 4 16 4 57 24 192
2014 3 to 10 years in current department or agency 18 27 22 17 10 5 1 48 29 693
2014 11 to 20 years in current department or agency 19 31 22 13 10 3 1 53 24 438
2014 More than 20 years in current department or agency 20 30 28 9 8 4 1 53 18 299

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 21 22 17 14 10 14 2 51 29 669
2017 3 to 10 years in current department or agency 17 23 16 20 17 6 3 43 39 491
2017 11 to 20 years in current department or agency 18 24 17 19 15 5 1 45 36 510
2017 More than 20 years in current department or agency 16 27 20 16 11 9 2 48 30 235
2014 Less than 3 years in current department or agency 23 19 12 12 5 18 11 58 24 192
2014 3 to 10 years in current department or agency 14 24 17 22 15 5 3 41 41 693
2014 11 to 20 years in current department or agency 17 24 17 14 17 10 1 46 35 437
2014 More than 20 years in current department or agency 13 28 20 17 13 6 3 46 32 298

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 73 11 6 3 1 1 5 90 4 670
2017 3 to 10 years in current department or agency 65 17 9 3 2 0 3 85 5 490
2017 11 to 20 years in current department or agency 71 16 6 2 2 0 2 89 5 511
2017 More than 20 years in current department or agency 63 20 7 5 2 0 3 86 7 235
2014 Less than 3 years in current department or agency 59 11 8 3 1 5 13 86 4 192
2014 3 to 10 years in current department or agency 59 20 9 4 2 2 3 83 7 694
2014 11 to 20 years in current department or agency 66 16 6 4 3 1 4 87 7 438
2014 More than 20 years in current department or agency 64 22 5 2 1 2 4 91 3 299

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 74 15 4 2 1 2 3 93 3 669
2017 3 to 10 years in current department or agency 67 18 6 3 2 1 2 88 5 490
2017 11 to 20 years in current department or agency 74 14 7 2 1 1 1 90 3 511
2017 More than 20 years in current department or agency 67 18 7 2 2 2 3 89 5 235
2014 Less than 3 years in current department or agency 73 9 5 3 0 6 3 90 4 191
2014 3 to 10 years in current department or agency 60 24 7 2 2 2 3 88 5 694
2014 11 to 20 years in current department or agency 73 15 5 4 1 1 2 91 5 438
2014 More than 20 years in current department or agency 68 16 9 1 1 1 3 88 2 298

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 26 29 15 15 8 7 1 60 24 670
2017 3 to 10 years in current department or agency 17 28 17 21 16 1 0 46 37 490
2017 11 to 20 years in current department or agency 15 31 15 20 16 2 1 48 37 511
2017 More than 20 years in current department or agency 14 31 22 18 12 3 0 46 32 235
2014 Less than 3 years in current department or agency 25 23 15 11 5 13 8 61 20 192
2014 3 to 10 years in current department or agency 12 21 22 20 21 3 1 34 43 693
2014 11 to 20 years in current department or agency 11 24 21 24 18 3 0 36 43 438
2014 More than 20 years in current department or agency 11 28 17 25 17 2 0 40 43 298

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 21 26 16 14 14 7 2 51 32 669
2017 3 to 10 years in current department or agency 17 23 14 19 22 2 2 42 44 488
2017 11 to 20 years in current department or agency 14 28 15 16 24 1 3 43 42 510
2017 More than 20 years in current department or agency 13 23 15 24 19 3 3 38 46 235
2014 Less than 3 years in current department or agency 15 18 18 13 11 14 11 44 32 191
2014 3 to 10 years in current department or agency 11 23 17 18 25 3 3 36 46 694
2014 11 to 20 years in current department or agency 8 21 18 22 25 3 2 31 50 438
2014 More than 20 years in current department or agency 9 15 18 22 31 3 2 25 56 299

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 23 32 20 12 8 6 0 58 21 671
2017 3 to 10 years in current department or agency 17 34 18 16 12 2 0 52 29 491
2017 11 to 20 years in current department or agency 17 34 21 15 10 3 0 53 25 511
2017 More than 20 years in current department or agency 12 36 24 17 7 5 0 51 25 234

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 40 32 14 4 4 6 1 77 8 669
2017 3 to 10 years in current department or agency 35 36 17 5 4 3 0 73 9 489
2017 11 to 20 years in current department or agency 36 36 17 4 4 2 0 74 8 509
2017 More than 20 years in current department or agency 36 39 14 6 1 3 1 78 8 233
2014 Less than 3 years in current department or agency 44 32 10 2 1 9 2 85 4 192
2014 3 to 10 years in current department or agency 34 32 22 5 3 5 0 68 8 693
2014 11 to 20 years in current department or agency 38 35 17 3 2 4 1 77 6 438
2014 More than 20 years in current department or agency 31 41 16 2 3 6 1 77 6 297

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 46 34 8 7 3 2 0 81 10 670
2017 3 to 10 years in current department or agency 35 40 13 7 3 2 0 77 11 489
2017 11 to 20 years in current department or agency 34 39 15 6 4 2 0 74 10 511
2017 More than 20 years in current department or agency 32 48 13 6 1 0 0 80 7 235
2014 Less than 3 years in current department or agency 56 29 7 3 2 3 0 87 6 192
2014 3 to 10 years in current department or agency 32 39 15 7 4 3 0 73 11 694
2014 11 to 20 years in current department or agency 33 39 12 10 4 2 0 74 14 438
2014 More than 20 years in current department or agency 35 41 13 6 3 1 0 78 9 299

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 57 30 6 5 2 0 0 87 7 670
2017 3 to 10 years in current department or agency 39 38 9 10 4 0 0 77 14 488
2017 11 to 20 years in current department or agency 37 39 11 8 5 0 0 76 13 509
2017 More than 20 years in current department or agency 39 42 11 5 3 0 0 81 8 235
2014 Less than 3 years in current department or agency 63 29 4 4 0 0 0 92 4 192
2014 3 to 10 years in current department or agency 33 41 11 8 6 0 0 74 14 693
2014 11 to 20 years in current department or agency 32 37 13 10 9 1 0 69 18 438
2014 More than 20 years in current department or agency 30 44 12 9 5 0 0 74 14 297

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 42 30 13 10 5 0 0 72 15 671
2017 3 to 10 years in current department or agency 26 31 21 10 10 0 0 57 21 489
2017 11 to 20 years in current department or agency 27 35 16 13 9 0 0 62 22 509
2017 More than 20 years in current department or agency 30 35 16 7 11 1 0 66 18 235
2014 Less than 3 years in current department or agency 51 29 9 8 1 1 0 82 9 192
2014 3 to 10 years in current department or agency 14 31 23 15 15 1 0 46 31 694
2014 11 to 20 years in current department or agency 17 26 17 20 19 0 0 43 39 438
2014 More than 20 years in current department or agency 17 31 20 14 18 0 0 48 32 299

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 42 32 12 10 4 0 0 74 14 671
2017 3 to 10 years in current department or agency 24 36 19 14 7 0 0 60 21 490
2017 11 to 20 years in current department or agency 26 38 17 12 8 0 0 63 19 511
2017 More than 20 years in current department or agency 29 39 15 9 8 0 0 68 17 235
2014 Less than 3 years in current department or agency 53 30 9 6 2 0 0 83 8 192
2014 3 to 10 years in current department or agency 14 30 24 16 15 0 0 45 31 694
2014 11 to 20 years in current department or agency 17 29 16 19 19 0 0 46 37 438
2014 More than 20 years in current department or agency 16 32 18 19 15 0 0 48 34 299

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 33 22 17 13 12 3 1 57 25 671
2017 3 to 10 years in current department or agency 23 25 20 15 12 5 0 51 28 489
2017 11 to 20 years in current department or agency 32 26 19 11 8 4 0 60 20 511
2017 More than 20 years in current department or agency 37 26 11 15 6 4 0 66 22 234
2014 Less than 3 years in current department or agency 40 20 15 11 5 7 2 66 18 192
2014 3 to 10 years in current department or agency 18 25 22 15 16 3 2 45 33 694
2014 11 to 20 years in current department or agency 26 19 16 17 14 7 0 49 34 438
2014 More than 20 years in current department or agency 28 24 24 9 7 7 1 56 18 299
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 Less than 3 years in current department or agency 28 36 37 671
2017 3 to 10 years in current department or agency 24 35 41 491
2017 11 to 20 years in current department or agency 21 44 35 511
2017 More than 20 years in current department or agency 25 44 31 235
2014 Less than 3 years in current department or agency 32 31 37 192
2014 3 to 10 years in current department or agency 25 36 39 694
2014 11 to 20 years in current department or agency 21 44 36 438
2014 More than 20 years in current department or agency 28 38 34 298

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Less than 3 years in current department or agency 1 20 30 8 36 5 177
2017 3 to 10 years in current department or agency 9 35 28 7 13 7 118
2017 11 to 20 years in current department or agency 29 42 22 3 0 5 107
2017 More than 20 years in current department or agency 79 11 3 7 0 0 60
2014 Less than 3 years in current department or agency 2 10 22 21 9999 45 58
2014 3 to 10 years in current department or agency 13 38 31 9 9999 10 190
2014 11 to 20 years in current department or agency 22 18 21 27 9999 11 81
2014 More than 20 years in current department or agency 66 4 2 6 9999 22 70
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Less than 3 years in current department or agency 15 85 669
2017 3 to 10 years in current department or agency 21 79 491
2017 11 to 20 years in current department or agency 20 80 509
2017 More than 20 years in current department or agency 14 86 235
2014 Less than 3 years in current department or agency 11 89 192
2014 3 to 10 years in current department or agency 17 83 692
2014 11 to 20 years in current department or agency 19 81 436
2014 More than 20 years in current department or agency 23 77 299

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 70 104
2017 3 to 10 years in current department or agency 63 102
2017 11 to 20 years in current department or agency 49 104
2017 More than 20 years in current department or agency 58 33
2014 Less than 3 years in current department or agency 60 27
2014 3 to 10 years in current department or agency 56 130
2014 11 to 20 years in current department or agency 61 79
2014 More than 20 years in current department or agency 41 62

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 52 104
2017 3 to 10 years in current department or agency 58 102
2017 11 to 20 years in current department or agency 56 104
2017 More than 20 years in current department or agency 59 33
2014 Less than 3 years in current department or agency 47 27
2014 3 to 10 years in current department or agency 59 130
2014 11 to 20 years in current department or agency 63 79
2014 More than 20 years in current department or agency 53 62

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 5 104
2017 3 to 10 years in current department or agency 8 102
2017 11 to 20 years in current department or agency 6 104
2017 More than 20 years in current department or agency 16 33
2014 3 to 10 years in current department or agency 4 130
2014 More than 20 years in current department or agency 18 62

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 4 104
2017 More than 20 years in current department or agency 0 33
2014 Less than 3 years in current department or agency 0 27
2014 11 to 20 years in current department or agency 0 79

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 9 104
2014 Less than 3 years in current department or agency 0 27
2014 11 to 20 years in current department or agency 0 79

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 10 104
2017 3 to 10 years in current department or agency 17 102
2017 11 to 20 years in current department or agency 19 104
2014 3 to 10 years in current department or agency 9 130
2014 11 to 20 years in current department or agency 13 79
2014 More than 20 years in current department or agency 7 62

Question 64g. From whom did you experience harassment on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 More than 20 years in current department or agency 0 33
2014 3 to 10 years in current department or agency 4 130
2014 11 to 20 years in current department or agency 5 79

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 34 104
2017 3 to 10 years in current department or agency 46 102
2017 11 to 20 years in current department or agency 47 104
2017 More than 20 years in current department or agency 51 33
2014 Less than 3 years in current department or agency 71 27
2014 3 to 10 years in current department or agency 42 130
2014 11 to 20 years in current department or agency 27 79
2014 More than 20 years in current department or agency 27 61

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 40 104
2017 3 to 10 years in current department or agency 41 102
2017 11 to 20 years in current department or agency 38 104
2017 More than 20 years in current department or agency 45 33
2014 Less than 3 years in current department or agency 47 27
2014 3 to 10 years in current department or agency 47 130
2014 11 to 20 years in current department or agency 38 79
2014 More than 20 years in current department or agency 36 61

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 41 104
2017 3 to 10 years in current department or agency 49 102
2017 11 to 20 years in current department or agency 41 104
2017 More than 20 years in current department or agency 42 33
2014 Less than 3 years in current department or agency 58 27
2014 3 to 10 years in current department or agency 44 130
2014 11 to 20 years in current department or agency 47 79
2014 More than 20 years in current department or agency 59 61

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 33 104
2017 3 to 10 years in current department or agency 37 102
2017 11 to 20 years in current department or agency 50 104
2017 More than 20 years in current department or agency 37 33
2014 Less than 3 years in current department or agency 37 27
2014 3 to 10 years in current department or agency 38 130
2014 11 to 20 years in current department or agency 35 79
2014 More than 20 years in current department or agency 38 61

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 26 104
2017 3 to 10 years in current department or agency 34 102
2017 11 to 20 years in current department or agency 32 104
2017 More than 20 years in current department or agency 37 33
2014 Less than 3 years in current department or agency 52 27
2014 3 to 10 years in current department or agency 34 130
2014 11 to 20 years in current department or agency 26 79
2014 More than 20 years in current department or agency 32 61

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 59 104
2017 3 to 10 years in current department or agency 50 102
2017 11 to 20 years in current department or agency 59 104
2017 More than 20 years in current department or agency 51 33
2014 Less than 3 years in current department or agency 66 27
2014 3 to 10 years in current department or agency 61 130
2014 11 to 20 years in current department or agency 67 79
2014 More than 20 years in current department or agency 43 61

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 33 104
2017 3 to 10 years in current department or agency 33 102
2017 11 to 20 years in current department or agency 42 104
2017 More than 20 years in current department or agency 45 33
2014 Less than 3 years in current department or agency 29 27
2014 3 to 10 years in current department or agency 34 130
2014 11 to 20 years in current department or agency 26 79
2014 More than 20 years in current department or agency 26 61

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 0 102
2017 11 to 20 years in current department or agency 0 104
2014 More than 20 years in current department or agency 0 61

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 13 104
2017 3 to 10 years in current department or agency 8 102
2014 3 to 10 years in current department or agency 4 130

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 10 104
2017 3 to 10 years in current department or agency 8 102
2017 11 to 20 years in current department or agency 11 104
2014 3 to 10 years in current department or agency 15 130
2014 11 to 20 years in current department or agency 7 79
2014 More than 20 years in current department or agency 10 61

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 41 104
2017 3 to 10 years in current department or agency 55 102
2017 11 to 20 years in current department or agency 45 104
2017 More than 20 years in current department or agency 59 33
2014 Less than 3 years in current department or agency 26 27
2014 3 to 10 years in current department or agency 46 130
2014 11 to 20 years in current department or agency 40 79
2014 More than 20 years in current department or agency 30 61

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 35 104
2017 3 to 10 years in current department or agency 28 102
2017 11 to 20 years in current department or agency 26 104
2017 More than 20 years in current department or agency 25 33
2014 Less than 3 years in current department or agency 40 27
2014 3 to 10 years in current department or agency 25 130
2014 11 to 20 years in current department or agency 37 79
2014 More than 20 years in current department or agency 23 61

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 15 104
2017 3 to 10 years in current department or agency 9 102
2017 11 to 20 years in current department or agency 12 104
2014 3 to 10 years in current department or agency 14 130
2014 11 to 20 years in current department or agency 7 79
2014 More than 20 years in current department or agency 10 61

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 47 104
2017 3 to 10 years in current department or agency 53 102
2017 11 to 20 years in current department or agency 53 104
2017 More than 20 years in current department or agency 48 33
2014 Less than 3 years in current department or agency 76 27
2014 3 to 10 years in current department or agency 55 130
2014 11 to 20 years in current department or agency 49 79
2014 More than 20 years in current department or agency 49 61

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 27 104
2017 3 to 10 years in current department or agency 29 102
2017 11 to 20 years in current department or agency 31 104
2017 More than 20 years in current department or agency 42 33
2014 Less than 3 years in current department or agency 32 27
2014 3 to 10 years in current department or agency 24 130
2014 11 to 20 years in current department or agency 19 79
2014 More than 20 years in current department or agency 33 61

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 9 104
2017 3 to 10 years in current department or agency 9 102
2017 11 to 20 years in current department or agency 10 104
2017 More than 20 years in current department or agency 22 33
2014 3 to 10 years in current department or agency 11 130
2014 11 to 20 years in current department or agency 8 79
2014 More than 20 years in current department or agency 8 61

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 21 104
2017 3 to 10 years in current department or agency 29 102
2017 11 to 20 years in current department or agency 24 104
2017 More than 20 years in current department or agency 37 33
2014 Less than 3 years in current department or agency 13 27
2014 3 to 10 years in current department or agency 26 130
2014 11 to 20 years in current department or agency 34 79
2014 More than 20 years in current department or agency 16 61

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 13 102
2017 11 to 20 years in current department or agency 11 104
2014 3 to 10 years in current department or agency 7 130
2014 11 to 20 years in current department or agency 7 79
2014 More than 20 years in current department or agency 23 61

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 12 102
2017 11 to 20 years in current department or agency 10 104
2014 Less than 3 years in current department or agency 0 27
2014 3 to 10 years in current department or agency 10 130
2014 11 to 20 years in current department or agency 9 79

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 9 104
2017 3 to 10 years in current department or agency 13 102
2017 11 to 20 years in current department or agency 11 104
2017 More than 20 years in current department or agency 16 33
2014 3 to 10 years in current department or agency 14 130
2014 11 to 20 years in current department or agency 9 79
2014 More than 20 years in current department or agency 25 61

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 9 104
2017 3 to 10 years in current department or agency 7 102
2017 11 to 20 years in current department or agency 8 104
2014 Less than 3 years in current department or agency 19 27
2014 3 to 10 years in current department or agency 16 130
2014 11 to 20 years in current department or agency 7 79
2014 More than 20 years in current department or agency 8 61

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 33 104
2017 3 to 10 years in current department or agency 30 102
2017 11 to 20 years in current department or agency 26 104
2017 More than 20 years in current department or agency 15 33
2014 3 to 10 years in current department or agency 24 130
2014 11 to 20 years in current department or agency 33 79
2014 More than 20 years in current department or agency 34 61

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 6 89
2017 11 to 20 years in current department or agency 12 94
2014 3 to 10 years in current department or agency 12 118
2014 11 to 20 years in current department or agency 11 69
2014 More than 20 years in current department or agency 7 60

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 23 99
2017 3 to 10 years in current department or agency 15 89
2017 11 to 20 years in current department or agency 13 94
2014 3 to 10 years in current department or agency 13 118
2014 11 to 20 years in current department or agency 19 69
2014 More than 20 years in current department or agency 9 60

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 8 99
2017 3 to 10 years in current department or agency 10 89
2017 11 to 20 years in current department or agency 11 94
2014 3 to 10 years in current department or agency 11 118
2014 11 to 20 years in current department or agency 13 69
2014 More than 20 years in current department or agency 8 60

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 6 99
2017 3 to 10 years in current department or agency 8 89
2017 11 to 20 years in current department or agency 8 94
2014 Less than 3 years in current department or agency 0 27
2014 3 to 10 years in current department or agency 8 118
2014 More than 20 years in current department or agency 9 60

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 6 99
2017 3 to 10 years in current department or agency 7 89
2017 11 to 20 years in current department or agency 8 94
2014 3 to 10 years in current department or agency 7 118
2014 11 to 20 years in current department or agency 15 69

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 7 99
2017 3 to 10 years in current department or agency 6 89
2017 11 to 20 years in current department or agency 7 94
2017 More than 20 years in current department or agency 20 30
2014 Less than 3 years in current department or agency 27 27
2014 3 to 10 years in current department or agency 14 118
2014 11 to 20 years in current department or agency 14 69

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 24 99
2017 3 to 10 years in current department or agency 9 89
2017 11 to 20 years in current department or agency 8 94
2014 Less than 3 years in current department or agency 19 27
2014 3 to 10 years in current department or agency 6 118
2014 More than 20 years in current department or agency 6 60

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 13 99
2017 3 to 10 years in current department or agency 12 89
2017 11 to 20 years in current department or agency 7 94
2014 Less than 3 years in current department or agency 17 27
2014 3 to 10 years in current department or agency 4 118
2014 11 to 20 years in current department or agency 8 69

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 9 99
2017 3 to 10 years in current department or agency 11 89
2017 11 to 20 years in current department or agency 10 94
2017 More than 20 years in current department or agency 20 30
2014 3 to 10 years in current department or agency 8 118
2014 11 to 20 years in current department or agency 14 69
2014 More than 20 years in current department or agency 11 60

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 29 99
2017 3 to 10 years in current department or agency 28 89
2017 11 to 20 years in current department or agency 16 94
2017 More than 20 years in current department or agency 26 30
2014 3 to 10 years in current department or agency 22 118
2014 11 to 20 years in current department or agency 11 69
2014 More than 20 years in current department or agency 29 60

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 7 99
2017 3 to 10 years in current department or agency 11 89
2014 3 to 10 years in current department or agency 6 118
2014 11 to 20 years in current department or agency 7 69

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 54 99
2017 3 to 10 years in current department or agency 42 89
2017 11 to 20 years in current department or agency 38 94
2017 More than 20 years in current department or agency 56 30
2014 Less than 3 years in current department or agency 63 27
2014 3 to 10 years in current department or agency 44 118
2014 11 to 20 years in current department or agency 27 69
2014 More than 20 years in current department or agency 31 60

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 0 89
2017 11 to 20 years in current department or agency 0 94
2014 3 to 10 years in current department or agency 0 118

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 57 99
2017 3 to 10 years in current department or agency 60 89
2017 11 to 20 years in current department or agency 57 94
2017 More than 20 years in current department or agency 80 30
2014 Less than 3 years in current department or agency 57 27
2014 3 to 10 years in current department or agency 55 118
2014 11 to 20 years in current department or agency 58 69
2014 More than 20 years in current department or agency 67 60

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in current department or agency 0 94

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 15 99
2017 3 to 10 years in current department or agency 14 89
2017 11 to 20 years in current department or agency 15 94
2014 3 to 10 years in current department or agency 15 118
2014 11 to 20 years in current department or agency 10 69
2014 More than 20 years in current department or agency 15 60

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Less than 3 years in current department or agency 75 25 104
2017 3 to 10 years in current department or agency 99 1 102
2017 11 to 20 years in current department or agency 99 1 104
2017 More than 20 years in current department or agency 100 0 31

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 17 10 20 4 6 32 11 48 17 670
2017 3 to 10 years in current department or agency 12 16 21 9 10 24 8 42 27 490
2017 11 to 20 years in current department or agency 13 18 21 9 11 21 6 43 28 511
2017 More than 20 years in current department or agency 15 21 22 8 5 26 4 51 19 235
2014 Less than 3 years in current department or agency 15 20 12 2 4 32 14 67 11 192
2014 3 to 10 years in current department or agency 14 13 27 7 8 27 4 38 23 694
2014 11 to 20 years in current department or agency 11 18 21 10 7 28 6 43 25 438
2014 More than 20 years in current department or agency 11 18 30 6 11 24 1 38 22 297

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 33 23 19 5 4 14 2 66 11 669
2017 3 to 10 years in current department or agency 22 30 20 8 7 12 1 60 17 490
2017 11 to 20 years in current department or agency 25 28 20 8 10 7 2 59 19 510
2017 More than 20 years in current department or agency 22 38 19 7 4 10 0 67 12 235
2014 Less than 3 years in current department or agency 33 28 11 3 3 19 4 79 7 190
2014 3 to 10 years in current department or agency 21 23 26 8 6 14 1 52 17 693
2014 11 to 20 years in current department or agency 17 32 17 12 6 15 0 58 21 438
2014 More than 20 years in current department or agency 20 30 22 10 9 8 1 55 21 298
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 19 41 11 11 7 3 8 68 20 671
2017 3 to 10 years in current department or agency 29 50 6 6 2 2 4 85 9 491
2017 11 to 20 years in current department or agency 37 50 5 3 1 0 4 90 4 511
2017 More than 20 years in current department or agency 37 53 4 1 0 0 3 94 2 234
2014 Less than 3 years in current department or agency 17 31 12 4 5 11 21 70 13 191
2014 3 to 10 years in current department or agency 24 54 13 4 1 1 5 82 4 694
2014 11 to 20 years in current department or agency 34 53 7 2 0 1 3 90 2 438
2014 More than 20 years in current department or agency 40 47 7 1 0 0 4 91 1 299

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 11 19 19 8 6 26 11 47 22 669
2017 3 to 10 years in current department or agency 13 27 20 11 5 18 5 52 21 487
2017 11 to 20 years in current department or agency 15 30 20 11 6 14 4 55 21 507
2017 More than 20 years in current department or agency 14 31 24 6 3 19 2 58 11 235
2014 Less than 3 years in current department or agency 7 16 19 5 3 20 30 46 16 192
2014 3 to 10 years in current department or agency 12 24 27 9 7 15 7 46 20 694
2014 11 to 20 years in current department or agency 13 30 23 11 5 14 3 52 20 438
2014 More than 20 years in current department or agency 13 35 22 8 6 10 6 57 17 299

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 38 26 10 3 1 14 7 83 5 671
2017 3 to 10 years in current department or agency 43 29 12 3 1 8 3 81 5 490
2017 11 to 20 years in current department or agency 47 30 9 5 2 4 4 83 7 511
2017 More than 20 years in current department or agency 42 34 12 2 2 5 3 83 4 234
2014 Less than 3 years in current department or agency 26 20 10 1 1 21 21 79 3 192
2014 3 to 10 years in current department or agency 36 33 12 3 3 7 5 79 7 693
2014 11 to 20 years in current department or agency 41 31 9 4 3 11 3 82 8 438
2014 More than 20 years in current department or agency 45 35 8 3 2 3 4 86 5 299

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 31 27 13 4 1 16 7 77 7 670
2017 3 to 10 years in current department or agency 33 32 15 3 3 10 3 75 7 491
2017 11 to 20 years in current department or agency 31 31 15 7 3 9 4 72 11 510
2017 More than 20 years in current department or agency 31 36 14 3 3 10 3 77 6 235
2014 Less than 3 years in current department or agency 22 17 12 3 2 23 21 71 8 192
2014 3 to 10 years in current department or agency 23 29 23 6 5 9 5 61 13 693
2014 11 to 20 years in current department or agency 29 29 14 8 6 11 3 67 17 437
2014 More than 20 years in current department or agency 28 33 19 6 5 5 3 67 12 299
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Less than 3 years in current department or agency 6 94 667
2017 3 to 10 years in current department or agency 8 92 489
2017 11 to 20 years in current department or agency 7 93 509
2017 More than 20 years in current department or agency 6 94 235
2014 Less than 3 years in current department or agency 6 94 192
2014 3 to 10 years in current department or agency 8 92 692
2014 11 to 20 years in current department or agency 6 94 436
2014 More than 20 years in current department or agency 5 95 298

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 30 41
2017 3 to 10 years in current department or agency 39 37
2017 11 to 20 years in current department or agency 26 35
2014 3 to 10 years in current department or agency 34 47
2014 11 to 20 years in current department or agency 36 26
2014 More than 20 years in current department or agency 37 19

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 74 41
2017 3 to 10 years in current department or agency 86 37
2017 11 to 20 years in current department or agency 89 35
2017 More than 20 years in current department or agency 84 13
2014 3 to 10 years in current department or agency 74 47
2014 11 to 20 years in current department or agency 84 26
2014 More than 20 years in current department or agency 90 19

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 0 37
2017 11 to 20 years in current department or agency 0 35
2014 More than 20 years in current department or agency 0 19

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 0 41
2017 3 to 10 years in current department or agency 0 37
2017 11 to 20 years in current department or agency 0 35
2017 More than 20 years in current department or agency 0 13
2014 3 to 10 years in current department or agency 0 47
2014 11 to 20 years in current department or agency 0 26
2014 More than 20 years in current department or agency 0 19

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 11 41
2014 More than 20 years in current department or agency 0 19

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 0 41
2014 More than 20 years in current department or agency 0 19

Question 76g. From whom did you experience discrimination on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 14 41
2017 More than 20 years in current department or agency 0 13
2014 11 to 20 years in current department or agency 0 26

Question 77a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 17 41
2017 3 to 10 years in current department or agency 18 37
2014 3 to 10 years in current department or agency 11 47
2014 More than 20 years in current department or agency 0 19

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 17 41
2017 3 to 10 years in current department or agency 15 37
2017 11 to 20 years in current department or agency 0 35
2017 More than 20 years in current department or agency 0 13
2014 3 to 10 years in current department or agency 12 47
2014 More than 20 years in current department or agency 0 19

Question 77c. Please indicate the type of discrimination you experienced. ...Colour

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 13 37
2017 More than 20 years in current department or agency 0 13
2014 More than 20 years in current department or agency 0 19

Question 77d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Demographic
(%)
Total responses
2017 More than 20 years in current department or agency 0 13
2014 11 to 20 years in current department or agency 0 26
2014 More than 20 years in current department or agency 0 19

Question 77e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 26 41
2017 3 to 10 years in current department or agency 18 37
2017 11 to 20 years in current department or agency 20 35
2017 More than 20 years in current department or agency 69 13
2014 3 to 10 years in current department or agency 19 47
2014 More than 20 years in current department or agency 42 19

Question 77f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 39 41
2017 3 to 10 years in current department or agency 26 37
2017 11 to 20 years in current department or agency 26 35
2014 3 to 10 years in current department or agency 29 47
2014 11 to 20 years in current department or agency 18 26
2014 More than 20 years in current department or agency 25 19

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 0 37
2017 More than 20 years in current department or agency 0 13
2014 More than 20 years in current department or agency 0 19

Question 77j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 21 37
2017 11 to 20 years in current department or agency 17 35
2014 3 to 10 years in current department or agency 35 47
2014 11 to 20 years in current department or agency 29 26
2014 More than 20 years in current department or agency 0 19

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 0 41
2017 3 to 10 years in current department or agency 0 37
2017 More than 20 years in current department or agency 0 13

Question 77l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 21 41
2017 3 to 10 years in current department or agency 32 37
2017 11 to 20 years in current department or agency 46 35
2017 More than 20 years in current department or agency 40 13
2014 3 to 10 years in current department or agency 19 47
2014 11 to 20 years in current department or agency 24 26

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 0 41
2017 3 to 10 years in current department or agency 0 37
2017 11 to 20 years in current department or agency 0 35
2017 More than 20 years in current department or agency 0 13
2014 3 to 10 years in current department or agency 0 47
2014 11 to 20 years in current department or agency 0 26
2014 More than 20 years in current department or agency 0 19

Question 77n. Please indicate the type of discrimination you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 12 41
2017 11 to 20 years in current department or agency 14 35
2014 3 to 10 years in current department or agency 40 47
2014 11 to 20 years in current department or agency 21 26
2014 More than 20 years in current department or agency 31 19

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 23 41
2017 3 to 10 years in current department or agency 19 37
2017 11 to 20 years in current department or agency 43 35
2014 3 to 10 years in current department or agency 16 48
2014 11 to 20 years in current department or agency 18 26
2014 More than 20 years in current department or agency 30 18

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 14 41
2017 3 to 10 years in current department or agency 19 37
2017 11 to 20 years in current department or agency 20 35

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 23 41
2017 3 to 10 years in current department or agency 22 37
2017 11 to 20 years in current department or agency 29 35
2017 More than 20 years in current department or agency 35 14
2014 3 to 10 years in current department or agency 34 48
2014 11 to 20 years in current department or agency 30 26

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 More than 20 years in current department or agency 0 14
2014 11 to 20 years in current department or agency 0 26
2014 More than 20 years in current department or agency 0 18

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 14 41
2017 More than 20 years in current department or agency 0 14
2014 3 to 10 years in current department or agency 9 48
2014 More than 20 years in current department or agency 0 18

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 0 37
2014 11 to 20 years in current department or agency 17 26

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 49 41
2017 3 to 10 years in current department or agency 55 37
2017 11 to 20 years in current department or agency 37 35
2017 More than 20 years in current department or agency 51 14
2014 3 to 10 years in current department or agency 56 48
2014 11 to 20 years in current department or agency 47 26
2014 More than 20 years in current department or agency 43 18

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 0 35
2017 More than 20 years in current department or agency 0 13

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 15 35
2017 More than 20 years in current department or agency 0 13

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in current department or agency 0 31
2017 More than 20 years in current department or agency 0 13
2014 More than 20 years in current department or agency 0 18

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 0 35
2017 3 to 10 years in current department or agency 0 34
2017 More than 20 years in current department or agency 0 13
2014 3 to 10 years in current department or agency 0 43
2014 More than 20 years in current department or agency 0 18

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 0 35
2017 3 to 10 years in current department or agency 0 34
2014 3 to 10 years in current department or agency 0 43
2014 11 to 20 years in current department or agency 0 24

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 0 35

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 19 35
2014 3 to 10 years in current department or agency 0 43
2014 11 to 20 years in current department or agency 0 24

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 41 35
2017 3 to 10 years in current department or agency 26 34
2017 11 to 20 years in current department or agency 20 31
2014 3 to 10 years in current department or agency 18 43
2014 11 to 20 years in current department or agency 27 24

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 19 35
2017 More than 20 years in current department or agency 0 13

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 63 35
2017 3 to 10 years in current department or agency 56 34
2017 11 to 20 years in current department or agency 60 31
2017 More than 20 years in current department or agency 38 13
2014 3 to 10 years in current department or agency 54 43
2014 11 to 20 years in current department or agency 46 24
2014 More than 20 years in current department or agency 62 18

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 0 34
2017 More than 20 years in current department or agency 0 13

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 60 35
2017 3 to 10 years in current department or agency 51 34
2017 11 to 20 years in current department or agency 67 31
2017 More than 20 years in current department or agency 77 13
2014 3 to 10 years in current department or agency 58 43
2014 11 to 20 years in current department or agency 63 24
2014 More than 20 years in current department or agency 61 18

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in current department or agency 0 31
2017 More than 20 years in current department or agency 0 13

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 16 35
2014 3 to 10 years in current department or agency 15 43
2014 More than 20 years in current department or agency 0 18

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Less than 3 years in current department or agency 72 28 41
2017 3 to 10 years in current department or agency 97 3 37
2017 11 to 20 years in current department or agency 94 6 35
2017 More than 20 years in current department or agency 93 7 14

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 19 12 18 3 2 37 10 57 10 671
2017 3 to 10 years in current department or agency 16 16 23 3 4 32 7 52 10 490
2017 11 to 20 years in current department or agency 14 21 27 4 4 26 5 51 11 511
2017 More than 20 years in current department or agency 16 15 27 2 3 34 3 49 8 235
2014 Less than 3 years in current department or agency 20 13 13 1 1 38 15 70 4 192
2014 3 to 10 years in current department or agency 14 14 28 2 5 31 5 45 10 693
2014 11 to 20 years in current department or agency 14 16 25 3 2 33 6 50 9 437
2014 More than 20 years in current department or agency 11 18 31 3 3 32 2 44 9 299

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 37 26 13 4 2 16 2 77 7 670
2017 3 to 10 years in current department or agency 28 30 19 3 4 14 1 69 8 491
2017 11 to 20 years in current department or agency 27 30 22 4 3 11 2 65 9 510
2017 More than 20 years in current department or agency 27 36 18 3 2 14 2 74 5 235
2014 Less than 3 years in current department or agency 35 20 19 1 0 18 5 73 2 189
2014 3 to 10 years in current department or agency 22 27 27 3 4 16 2 59 9 692
2014 11 to 20 years in current department or agency 25 28 25 4 3 14 1 62 9 437
2014 More than 20 years in current department or agency 23 31 23 3 2 17 1 66 6 298
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 16 19 21 20 23 0 1 36 43 670
2017 3 to 10 years in current department or agency 12 21 21 17 28 0 1 34 45 489
2017 11 to 20 years in current department or agency 21 23 19 16 20 0 1 45 36 511
2017 More than 20 years in current department or agency 28 24 18 12 16 0 2 53 28 233

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 22 25 23 15 15 0 1 47 29 669
2017 3 to 10 years in current department or agency 13 24 27 16 19 0 0 37 36 490
2017 11 to 20 years in current department or agency 12 23 25 18 21 0 1 35 39 508
2017 More than 20 years in current department or agency 9 21 31 17 21 0 1 30 38 233

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 31 25 21 11 7 0 4 59 19 669
2017 3 to 10 years in current department or agency 20 29 21 15 13 0 2 50 28 487
2017 11 to 20 years in current department or agency 18 26 26 14 13 0 2 45 27 507
2017 More than 20 years in current department or agency 13 26 26 18 14 0 3 40 34 233

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 20 23 20 17 17 1 2 44 35 668
2017 3 to 10 years in current department or agency 13 24 21 17 24 0 1 38 41 489
2017 11 to 20 years in current department or agency 11 23 23 20 23 0 1 35 43 511
2017 More than 20 years in current department or agency 10 22 22 20 23 1 1 32 45 234

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 56 19 7 3 3 0 11 85 7 669
2017 3 to 10 years in current department or agency 47 24 10 5 4 0 10 79 10 489
2017 11 to 20 years in current department or agency 45 24 13 4 4 0 10 76 9 509
2017 More than 20 years in current department or agency 39 25 16 4 3 1 12 74 8 231

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 35 26 19 10 9 0 0 62 18 666
2017 3 to 10 years in current department or agency 26 30 22 12 10 0 0 56 22 489
2017 11 to 20 years in current department or agency 25 31 23 11 9 0 0 56 20 509
2017 More than 20 years in current department or agency 21 36 21 13 7 0 1 58 20 233

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 30 36 17 9 5 1 2 68 14 667
2017 3 to 10 years in current department or agency 24 29 26 13 8 0 1 53 21 490
2017 11 to 20 years in current department or agency 25 33 23 9 8 0 1 59 17 510
2017 More than 20 years in current department or agency 16 38 24 13 6 0 3 56 20 233

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 26 30 23 11 8 1 1 57 20 666
2017 3 to 10 years in current department or agency 18 26 26 15 13 1 1 45 29 487
2017 11 to 20 years in current department or agency 13 30 28 16 13 1 1 43 29 510
2017 More than 20 years in current department or agency 12 33 23 22 8 0 2 45 31 233

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 27 30 23 10 8 0 1 58 18 666
2017 3 to 10 years in current department or agency 24 31 20 14 10 0 1 56 24 489
2017 11 to 20 years in current department or agency 21 32 24 12 9 1 1 55 21 510
2017 More than 20 years in current department or agency 19 32 24 15 8 1 2 52 23 233

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 24 30 24 12 9 0 1 54 22 667
2017 3 to 10 years in current department or agency 23 27 23 15 11 1 1 51 26 487
2017 11 to 20 years in current department or agency 22 29 19 17 12 0 1 52 30 507
2017 More than 20 years in current department or agency 14 32 24 15 12 1 3 48 28 231

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 55 20 12 6 4 0 1 77 11 670
2017 3 to 10 years in current department or agency 49 24 15 7 4 0 1 74 11 491
2017 11 to 20 years in current department or agency 50 23 13 5 6 0 1 75 11 509
2017 More than 20 years in current department or agency 54 24 12 5 4 0 1 78 9 235

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 76 12 5 2 2 0 3 91 4 670
2017 3 to 10 years in current department or agency 71 12 7 4 4 0 2 85 8 490
2017 11 to 20 years in current department or agency 67 15 9 4 3 1 2 84 7 510
2017 More than 20 years in current department or agency 78 11 2 3 3 1 2 92 6 234

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 62 24 7 2 2 0 3 88 5 670
2017 3 to 10 years in current department or agency 50 31 10 3 4 0 1 83 7 489
2017 11 to 20 years in current department or agency 50 32 10 5 2 0 1 83 7 510
2017 More than 20 years in current department or agency 55 31 10 2 1 0 0 87 3 234

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 69 15 7 4 3 0 2 86 7 666
2017 3 to 10 years in current department or agency 60 19 8 6 5 0 1 80 11 487
2017 11 to 20 years in current department or agency 57 22 9 5 5 0 1 80 11 506
2017 More than 20 years in current department or agency 59 25 6 5 4 0 2 85 9 234

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 61 5 3 1 1 0 29 93 3 671
2017 3 to 10 years in current department or agency 52 11 5 1 0 0 30 91 3 488
2017 11 to 20 years in current department or agency 48 13 5 2 1 0 31 88 4 510
2017 More than 20 years in current department or agency 49 14 5 3 1 0 28 88 5 234

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 65 16 9 3 2 0 6 86 5 667
2017 3 to 10 years in current department or agency 60 23 6 3 3 1 5 88 5 486
2017 11 to 20 years in current department or agency 61 19 9 3 2 0 5 85 6 506
2017 More than 20 years in current department or agency 58 20 9 5 0 0 7 85 6 234

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 53 16 9 8 10 1 2 71 19 671
2017 3 to 10 years in current department or agency 64 19 7 3 2 1 4 88 5 490
2017 11 to 20 years in current department or agency 69 18 6 2 1 0 4 91 3 511
2017 More than 20 years in current department or agency 72 16 6 1 2 0 4 91 3 235

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 52 30 9 4 3 0 2 84 7 670
2017 3 to 10 years in current department or agency 53 27 12 5 1 0 2 81 6 490
2017 11 to 20 years in current department or agency 52 29 11 3 2 0 3 83 6 509
2017 More than 20 years in current department or agency 47 33 13 4 0 0 2 82 5 235

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 16 31 32 14 7 0 0 46 21 670
2017 3 to 10 years in current department or agency 9 27 40 14 11 0 0 36 24 488
2017 11 to 20 years in current department or agency 9 28 39 15 8 0 0 38 23 511
2017 More than 20 years in current department or agency 10 29 39 18 4 0 0 39 22 234

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 11 21 35 20 13 0 0 33 32 667
2017 3 to 10 years in current department or agency 13 26 39 15 7 0 0 22 39 491
2017 11 to 20 years in current department or agency 12 27 38 17 6 0 0 23 39 506
2017 More than 20 years in current department or agency 14 28 39 17 2 0 0 19 42 234

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 42 39 8 7 3 1 0 82 10 670
2017 3 to 10 years in current department or agency 43 41 7 5 3 0 0 84 8 491
2017 11 to 20 years in current department or agency 43 38 11 4 3 0 0 81 7 510
2017 More than 20 years in current department or agency 49 40 7 3 0 0 0 89 4 234

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 26 37 12 13 9 2 0 65 23 670
2017 3 to 10 years in current department or agency 16 41 14 14 13 1 0 58 27 490
2017 11 to 20 years in current department or agency 16 41 14 15 14 1 0 57 28 509
2017 More than 20 years in current department or agency 20 40 11 17 10 2 0 61 28 234
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Less than 3 years in current department or agency 22 78 669
2017 3 to 10 years in current department or agency 25 75 491
2017 11 to 20 years in current department or agency 27 73 511
2017 More than 20 years in current department or agency 26 74 233
2014 Less than 3 years in current department or agency 10 90 192
2014 3 to 10 years in current department or agency 20 80 693
2014 11 to 20 years in current department or agency 21 79 437
2014 More than 20 years in current department or agency 18 82 297

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Less than 3 years in current department or agency 74 26 150
2017 3 to 10 years in current department or agency 81 19 124
2017 11 to 20 years in current department or agency 84 16 137
2017 More than 20 years in current department or agency 82 18 60
2014 Less than 3 years in current department or agency 94 6 27
2014 3 to 10 years in current department or agency 78 22 145
2014 11 to 20 years in current department or agency 77 23 89
2014 More than 20 years in current department or agency 73 27 56

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 44 35 5 13 3 0 1 80 15 112
2017 3 to 10 years in current department or agency 39 41 7 12 1 0 0 80 13 99
2017 11 to 20 years in current department or agency 39 40 4 11 5 0 2 80 16 115
2017 More than 20 years in current department or agency 45 36 2 13 4 0 0 81 17 48
2014 Less than 3 years in current department or agency 64 16 3 7 10 0 0 81 16 25
2014 3 to 10 years in current department or agency 41 30 10 13 6 0 0 71 19 114
2014 11 to 20 years in current department or agency 54 32 4 10 0 1 0 87 10 71
2014 More than 20 years in current department or agency 65 28 0 4 3 0 0 93 7 43
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 19 23 21 16 20 1 1 19 81 671
2017 3 to 10 years in current department or agency 20 19 21 15 21 2 0 21 79 491
2017 11 to 20 years in current department or agency 27 26 21 8 14 3 0 28 72 510
2017 More than 20 years in current department or agency 44 21 16 9 10 1 0 44 56 233

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 37 535
2017 3 to 10 years in current department or agency 23 377
2017 11 to 20 years in current department or agency 15 351
2017 More than 20 years in current department or agency 12 129

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 43 535
2017 3 to 10 years in current department or agency 43 377
2017 11 to 20 years in current department or agency 32 351
2017 More than 20 years in current department or agency 25 129

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 20 535
2017 3 to 10 years in current department or agency 23 377
2017 11 to 20 years in current department or agency 17 351
2017 More than 20 years in current department or agency 11 129

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 28 535
2017 3 to 10 years in current department or agency 57 377
2017 11 to 20 years in current department or agency 58 351
2017 More than 20 years in current department or agency 54 129

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 4 535
2017 3 to 10 years in current department or agency 8 377
2017 11 to 20 years in current department or agency 6 351
2017 More than 20 years in current department or agency 5 129

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 46 535
2017 3 to 10 years in current department or agency 36 377
2017 11 to 20 years in current department or agency 36 351
2017 More than 20 years in current department or agency 41 129

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses