2017 Public Service Employee Survey Results for Veterans Affairs Canada by Question 105. In total, how many years have you been working in the federal public service?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 45 44 2 8 2 0 0 88 10 444
2017 3 to 10 years in the federal public service 31 48 5 12 3 0 0 79 15 469
2017 11 to 20 years in the federal public service 29 50 4 12 4 0 0 79 16 570
2017 More than 20 years in the federal public service 32 49 6 11 3 0 0 81 14 416
2014 Less than 3 years in the federal public service 61 28 2 6 2 1 0 89 8 91
2014 3 to 10 years in the federal public service 30 46 4 12 7 0 0 76 19 539
2014 11 to 20 years in the federal public service 30 44 4 15 8 0 0 74 22 509
2014 More than 20 years in the federal public service 36 43 7 10 4 0 0 79 14 468
2011 Less than 3 years in the federal public service 49 41 3 6 1 0 0 90 7 269
2011 3 to 10 years in the federal public service 37 45 4 11 3 0 0 82 14 1026
2011 11 to 20 years in the federal public service 36 45 4 11 4 0 0 81 15 805
2011 More than 20 years in the federal public service 40 43 4 9 4 0 0 84 12 917
2008 Less than 3 years in the federal public service 45 41 3 9 2 0 0 87 10 504
2008 3 to 10 years in the federal public service 38 47 3 9 3 0 0 85 12 1050
2008 11 to 20 years in the federal public service 41 46 3 7 2 0 0 87 10 827
2008 More than 20 years in the federal public service 45 43 5 6 2 0 0 88 7 954

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 82 15 0 2 1 0 1 98 2 442
2017 3 to 10 years in the federal public service 77 17 3 2 0 0 0 94 3 468
2017 11 to 20 years in the federal public service 76 16 3 3 1 1 1 94 4 566
2017 More than 20 years in the federal public service 71 22 2 3 0 0 1 94 3 413
2014 Less than 3 years in the federal public service 86 12 0 1 0 1 0 99 1 91
2014 3 to 10 years in the federal public service 77 17 2 2 1 0 1 94 3 539
2014 11 to 20 years in the federal public service 76 18 3 2 1 0 0 94 3 509
2014 More than 20 years in the federal public service 69 23 3 3 1 0 0 93 4 469
2011 Less than 3 years in the federal public service 81 14 1 2 1 0 1 96 3 269
2011 3 to 10 years in the federal public service 73 18 3 2 1 0 2 93 3 1025
2011 11 to 20 years in the federal public service 71 19 3 2 1 1 3 94 3 802
2011 More than 20 years in the federal public service 72 20 3 2 1 1 2 94 3 914
2008 Less than 3 years in the federal public service 80 16 1 1 0 0 1 97 1 502
2008 3 to 10 years in the federal public service 76 17 2 2 1 0 2 95 3 1050
2008 11 to 20 years in the federal public service 74 18 3 2 1 0 2 94 3 828
2008 More than 20 years in the federal public service 74 18 3 2 1 0 2 95 2 952

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 81 12 3 2 2 0 1 94 4 443
2017 3 to 10 years in the federal public service 72 17 4 3 2 0 1 91 6 469
2017 11 to 20 years in the federal public service 68 18 4 5 2 0 2 88 7 569
2017 More than 20 years in the federal public service 66 21 5 5 2 0 0 87 7 416
2014 Less than 3 years in the federal public service 71 11 3 11 0 1 3 86 12 91
2014 3 to 10 years in the federal public service 68 18 6 5 2 0 2 87 7 539
2014 11 to 20 years in the federal public service 69 19 4 5 3 0 0 88 8 508
2014 More than 20 years in the federal public service 61 23 7 6 3 0 1 85 8 467
2011 Less than 3 years in the federal public service 68 17 2 4 1 0 7 92 6 269
2011 3 to 10 years in the federal public service 68 17 4 4 3 0 4 88 7 1021
2011 11 to 20 years in the federal public service 63 19 4 6 3 0 5 87 10 803
2011 More than 20 years in the federal public service 66 18 4 5 2 0 5 88 8 914
2008 Less than 3 years in the federal public service 80 10 2 3 2 0 3 92 5 501
2008 3 to 10 years in the federal public service 69 16 3 7 2 0 4 88 9 1052
2008 11 to 20 years in the federal public service 69 17 2 5 3 0 5 90 8 825
2008 More than 20 years in the federal public service 68 17 3 5 2 0 5 90 7 950

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 49 29 6 9 7 0 0 78 16 443
2017 3 to 10 years in the federal public service 36 37 5 13 9 0 0 74 22 469
2017 11 to 20 years in the federal public service 39 35 6 13 8 0 0 73 21 569
2017 More than 20 years in the federal public service 41 34 6 11 8 0 0 76 19 415
2014 Less than 3 years in the federal public service 64 19 5 6 5 1 0 84 11 91
2014 3 to 10 years in the federal public service 38 32 5 18 6 1 0 71 24 539
2014 11 to 20 years in the federal public service 43 31 7 10 9 0 0 73 20 507
2014 More than 20 years in the federal public service 41 37 6 8 6 2 0 79 14 468
2011 Less than 3 years in the federal public service 47 36 5 6 6 0 0 83 12 270
2011 3 to 10 years in the federal public service 45 35 7 9 4 0 0 80 13 1022
2011 11 to 20 years in the federal public service 40 37 8 9 5 0 1 78 14 797
2011 More than 20 years in the federal public service 41 38 7 8 5 0 1 80 13 913

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 27 41 9 17 6 0 0 68 23 441
2017 3 to 10 years in the federal public service 17 38 13 20 12 0 0 55 32 469
2017 11 to 20 years in the federal public service 16 43 12 19 9 0 0 60 29 568
2017 More than 20 years in the federal public service 21 45 10 15 9 0 0 66 24 416
2014 Less than 3 years in the federal public service 31 38 17 9 5 1 0 70 14 91
2014 3 to 10 years in the federal public service 15 38 12 20 14 0 0 53 35 539
2014 11 to 20 years in the federal public service 20 32 12 21 15 0 0 52 36 509
2014 More than 20 years in the federal public service 19 40 9 19 12 0 0 60 31 469
2011 Less than 3 years in the federal public service 35 34 10 14 6 0 1 69 20 270
2011 3 to 10 years in the federal public service 21 39 14 17 8 0 0 61 25 1027
2011 11 to 20 years in the federal public service 24 41 13 15 7 0 1 65 22 806
2011 More than 20 years in the federal public service 27 39 15 11 7 0 1 67 18 914
2008 Less than 3 years in the federal public service 30 36 11 14 7 1 1 67 22 501
2008 3 to 10 years in the federal public service 24 44 10 14 7 0 1 68 22 1047
2008 11 to 20 years in the federal public service 25 45 12 13 4 0 0 71 17 827
2008 More than 20 years in the federal public service 27 44 12 11 4 0 1 72 15 953

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 38 40 10 8 4 0 0 78 12 442
2017 3 to 10 years in the federal public service 37 38 10 9 6 0 0 75 15 469
2017 11 to 20 years in the federal public service 42 41 8 7 2 0 0 83 9 569
2017 More than 20 years in the federal public service 40 41 7 7 4 0 0 82 12 416
2014 Less than 3 years in the federal public service 38 35 15 9 2 1 0 73 12 91
2014 3 to 10 years in the federal public service 38 39 9 6 7 0 0 78 13 539
2014 11 to 20 years in the federal public service 38 33 12 13 4 0 0 71 17 509
2014 More than 20 years in the federal public service 42 37 11 6 4 0 0 80 9 469
2011 Less than 3 years in the federal public service 45 33 13 6 1 0 0 79 8 267
2011 3 to 10 years in the federal public service 41 36 11 7 4 0 0 77 11 1023
2011 11 to 20 years in the federal public service 40 37 11 9 3 0 0 77 12 802
2011 More than 20 years in the federal public service 46 36 7 5 5 0 0 82 11 914
2008 Less than 3 years in the federal public service 42 34 12 8 4 0 0 76 12 504
2008 3 to 10 years in the federal public service 38 42 9 7 4 0 0 80 11 1051
2008 11 to 20 years in the federal public service 40 41 10 5 3 0 0 81 9 825
2008 More than 20 years in the federal public service 45 38 10 4 3 0 0 82 7 954

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 50 33 7 7 2 0 0 83 9 443
2017 3 to 10 years in the federal public service 45 35 7 9 5 0 0 80 13 469
2017 11 to 20 years in the federal public service 49 37 5 6 2 0 0 86 8 571
2017 More than 20 years in the federal public service 43 41 5 7 4 0 0 84 11 414
2014 Less than 3 years in the federal public service 49 36 8 5 2 1 0 86 7 91
2014 3 to 10 years in the federal public service 47 33 8 6 6 0 0 80 12 537
2014 11 to 20 years in the federal public service 42 35 7 10 5 0 0 78 15 509
2014 More than 20 years in the federal public service 48 38 7 4 3 0 0 85 8 469
2011 Less than 3 years in the federal public service 46 33 11 6 4 0 0 79 10 269
2011 3 to 10 years in the federal public service 45 38 7 6 4 0 0 83 10 1026
2011 11 to 20 years in the federal public service 48 34 8 7 3 0 0 83 10 806
2011 More than 20 years in the federal public service 48 37 4 6 4 0 1 86 10 914
2008 Less than 3 years in the federal public service 41 37 8 8 5 0 0 79 13 504
2008 3 to 10 years in the federal public service 45 40 6 6 4 0 0 84 10 1052
2008 11 to 20 years in the federal public service 46 39 6 6 2 0 0 85 8 827
2008 More than 20 years in the federal public service 50 38 6 3 2 0 0 89 5 955

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 48 36 6 7 1 0 0 85 9 442
2017 3 to 10 years in the federal public service 41 36 7 11 4 0 0 77 16 467
2017 11 to 20 years in the federal public service 43 35 7 11 5 0 0 78 15 570
2017 More than 20 years in the federal public service 46 33 10 8 4 0 0 78 12 415
2014 Less than 3 years in the federal public service 54 30 9 7 0 1 0 85 7 90
2014 3 to 10 years in the federal public service 38 43 6 6 6 0 0 81 13 539
2014 11 to 20 years in the federal public service 38 34 9 11 7 1 0 73 18 509
2014 More than 20 years in the federal public service 44 35 8 10 3 0 0 79 13 469

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 52 27 8 7 5 0 0 79 12 443
2017 3 to 10 years in the federal public service 40 33 8 9 9 0 1 74 18 469
2017 11 to 20 years in the federal public service 40 34 7 10 9 0 0 74 19 571
2017 More than 20 years in the federal public service 38 36 9 11 6 1 0 74 17 415
2014 Less than 3 years in the federal public service 55 22 9 7 1 3 3 82 9 91
2014 3 to 10 years in the federal public service 40 30 12 8 8 0 1 71 16 539
2014 11 to 20 years in the federal public service 33 30 10 15 11 0 0 64 26 508
2014 More than 20 years in the federal public service 30 33 11 15 11 0 0 63 26 469
2011 Less than 3 years in the federal public service 46 31 11 5 2 1 3 80 8 268
2011 3 to 10 years in the federal public service 37 35 11 9 6 1 1 73 15 1024
2011 11 to 20 years in the federal public service 35 35 12 9 7 1 1 71 16 805
2011 More than 20 years in the federal public service 37 35 10 9 8 0 1 73 17 915

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 27 18 15 10 13 4 13 54 27 443
2017 3 to 10 years in the federal public service 31 19 11 13 16 1 8 56 32 468
2017 11 to 20 years in the federal public service 31 23 11 11 15 0 8 60 28 571
2017 More than 20 years in the federal public service 30 20 10 13 14 0 12 57 31 416
2014 Less than 3 years in the federal public service 30 17 19 4 7 1 21 61 14 91
2014 3 to 10 years in the federal public service 38 25 10 7 12 1 7 68 21 539
2014 11 to 20 years in the federal public service 29 22 8 10 19 2 11 59 33 509
2014 More than 20 years in the federal public service 29 24 11 12 15 1 9 59 29 469
2011 Less than 3 years in the federal public service 41 20 11 5 7 5 11 73 13 268
2011 3 to 10 years in the federal public service 36 23 9 11 12 1 7 64 25 1025
2011 11 to 20 years in the federal public service 35 24 8 12 14 1 6 63 28 804
2011 More than 20 years in the federal public service 35 23 8 11 14 1 9 63 28 912
2008 Less than 3 years in the federal public service 38 22 10 8 6 5 11 72 16 502
2008 3 to 10 years in the federal public service 38 25 7 12 10 1 7 68 24 1052
2008 11 to 20 years in the federal public service 37 27 7 10 11 1 6 69 23 826
2008 More than 20 years in the federal public service 37 24 8 11 11 1 8 67 24 953

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 38 42 10 6 3 0 0 80 10 444
2017 3 to 10 years in the federal public service 36 42 10 6 5 0 0 78 12 469
2017 11 to 20 years in the federal public service 36 46 7 8 3 0 0 82 11 569
2017 More than 20 years in the federal public service 36 42 8 8 6 0 0 78 14 416
2014 Less than 3 years in the federal public service 31 55 7 6 2 0 0 86 7 91
2014 3 to 10 years in the federal public service 31 39 13 9 8 0 0 70 17 539
2014 11 to 20 years in the federal public service 28 37 13 14 8 0 0 65 22 509
2014 More than 20 years in the federal public service 29 46 10 8 7 0 0 75 14 469
2011 Less than 3 years in the federal public service 49 35 9 6 2 0 0 84 7 270
2011 3 to 10 years in the federal public service 38 36 13 8 5 0 0 74 13 1024
2011 11 to 20 years in the federal public service 35 41 11 8 5 0 0 76 13 800
2011 More than 20 years in the federal public service 40 37 8 8 5 0 0 78 14 910
2008 Less than 3 years in the federal public service 43 37 10 5 4 0 0 81 9 500
2008 3 to 10 years in the federal public service 39 43 9 7 2 0 0 82 9 1049
2008 11 to 20 years in the federal public service 42 41 9 6 2 0 0 83 8 817
2008 More than 20 years in the federal public service 46 39 6 5 3 0 0 85 9 947

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 30 36 14 13 7 1 0 66 20 444
2017 3 to 10 years in the federal public service 24 33 18 12 12 0 0 58 24 466
2017 11 to 20 years in the federal public service 23 35 14 15 12 0 0 59 27 571
2017 More than 20 years in the federal public service 25 34 17 12 10 0 0 60 23 415
2014 Less than 3 years in the federal public service 35 48 13 3 0 0 0 83 4 91
2014 3 to 10 years in the federal public service 22 32 16 16 13 0 0 55 29 540
2014 11 to 20 years in the federal public service 17 31 18 18 17 0 0 48 34 509
2014 More than 20 years in the federal public service 19 34 19 13 14 0 0 54 27 468
2011 Less than 3 years in the federal public service 33 36 17 8 4 2 0 70 13 270
2011 3 to 10 years in the federal public service 19 37 18 14 10 0 0 57 25 1026
2011 11 to 20 years in the federal public service 18 36 19 16 10 0 0 55 27 805
2011 More than 20 years in the federal public service 21 36 17 14 13 0 0 56 27 915

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 34 42 11 9 3 0 0 76 12 443
2017 3 to 10 years in the federal public service 27 43 13 10 7 0 0 70 17 467
2017 11 to 20 years in the federal public service 29 38 13 14 7 0 0 67 20 570
2017 More than 20 years in the federal public service 31 40 11 11 6 0 0 71 18 416

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 46 38 10 4 2 0 0 85 5 444
2017 3 to 10 years in the federal public service 42 41 8 5 4 0 0 83 9 469
2017 11 to 20 years in the federal public service 43 38 9 6 4 0 0 81 10 569
2017 More than 20 years in the federal public service 41 45 7 3 3 1 0 86 6 414
2014 Less than 3 years in the federal public service 55 38 7 0 1 0 0 93 1 90
2014 3 to 10 years in the federal public service 34 39 13 9 4 0 0 73 14 540
2014 11 to 20 years in the federal public service 32 33 19 10 6 0 0 65 16 508
2014 More than 20 years in the federal public service 38 35 12 5 9 1 0 74 14 469
2011 Less than 3 years in the federal public service 48 35 11 3 1 1 0 85 4 269
2011 3 to 10 years in the federal public service 34 41 13 7 4 1 0 77 10 1026
2011 11 to 20 years in the federal public service 30 46 12 7 3 1 1 78 10 805
2011 More than 20 years in the federal public service 37 40 12 5 4 1 0 78 10 915
2008 Less than 3 years in the federal public service 53 34 8 3 1 0 0 87 4 502
2008 3 to 10 years in the federal public service 46 39 9 5 2 0 0 85 6 1050
2008 11 to 20 years in the federal public service 46 40 8 3 2 0 0 87 6 826
2008 More than 20 years in the federal public service 50 37 7 3 2 1 0 88 5 951

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 38 33 14 10 5 0 0 71 15 444
2017 3 to 10 years in the federal public service 24 40 13 12 11 0 0 64 23 468
2017 11 to 20 years in the federal public service 27 36 12 13 12 0 0 63 25 571
2017 More than 20 years in the federal public service 26 38 11 12 12 0 0 64 24 414

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 55 32 9 2 1 0 0 88 3 444
2017 3 to 10 years in the federal public service 54 34 7 3 2 0 0 89 4 468
2017 11 to 20 years in the federal public service 56 33 7 3 1 0 0 89 4 569
2017 More than 20 years in the federal public service 59 32 4 4 1 0 0 91 5 415
2014 Less than 3 years in the federal public service 67 22 8 4 0 0 0 88 4 91
2014 3 to 10 years in the federal public service 58 27 8 3 4 0 0 84 8 540
2014 11 to 20 years in the federal public service 59 26 7 5 2 1 0 85 7 509
2014 More than 20 years in the federal public service 62 27 7 2 1 0 0 89 4 468
2011 Less than 3 years in the federal public service 65 29 4 0 1 0 0 95 2 269
2011 3 to 10 years in the federal public service 60 29 7 2 1 0 0 89 3 1027
2011 11 to 20 years in the federal public service 61 29 6 3 1 0 0 90 3 800
2011 More than 20 years in the federal public service 63 28 4 3 2 0 0 91 5 911

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 28 36 15 14 7 1 1 65 21 444
2017 3 to 10 years in the federal public service 25 34 12 17 11 0 0 59 28 467
2017 11 to 20 years in the federal public service 26 38 11 14 11 0 0 64 25 569
2017 More than 20 years in the federal public service 26 40 11 12 11 0 0 66 23 415
2014 Less than 3 years in the federal public service 26 51 11 10 2 0 1 77 11 91
2014 3 to 10 years in the federal public service 21 40 10 14 14 0 0 62 28 539
2014 11 to 20 years in the federal public service 19 33 12 16 19 0 0 52 36 508
2014 More than 20 years in the federal public service 21 35 11 14 19 0 0 56 33 469
2011 Less than 3 years in the federal public service 31 31 20 8 6 0 4 64 14 267
2011 3 to 10 years in the federal public service 25 38 15 14 7 0 0 63 21 1027
2011 11 to 20 years in the federal public service 23 41 13 14 9 0 0 64 23 798
2011 More than 20 years in the federal public service 29 38 11 11 10 0 1 67 21 911

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 30 38 15 9 6 0 1 69 16 443
2017 3 to 10 years in the federal public service 27 30 18 14 12 0 0 57 25 467
2017 11 to 20 years in the federal public service 31 33 13 13 11 0 0 64 23 570
2017 More than 20 years in the federal public service 30 36 13 11 10 0 1 67 20 416
2014 Less than 3 years in the federal public service 36 38 16 7 2 1 0 75 9 91
2014 3 to 10 years in the federal public service 26 34 13 13 13 0 1 60 26 540
2014 11 to 20 years in the federal public service 23 28 16 17 17 0 0 51 33 509
2014 More than 20 years in the federal public service 23 34 17 11 14 0 0 58 25 469

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 38 35 12 9 6 0 1 73 15 444
2017 3 to 10 years in the federal public service 28 36 14 11 10 0 0 64 22 467
2017 11 to 20 years in the federal public service 30 36 11 13 10 0 0 66 23 570
2017 More than 20 years in the federal public service 29 40 14 11 7 0 0 69 17 416
2014 Less than 3 years in the federal public service 45 41 10 3 0 0 0 87 4 91
2014 3 to 10 years in the federal public service 27 33 14 15 11 0 0 60 26 540
2014 11 to 20 years in the federal public service 26 27 16 17 13 1 0 54 31 508
2014 More than 20 years in the federal public service 25 33 16 14 12 0 0 58 26 467
2011 Less than 3 years in the federal public service 42 39 11 6 1 0 0 81 8 270
2011 3 to 10 years in the federal public service 33 39 12 11 5 0 0 72 17 1024
2011 11 to 20 years in the federal public service 31 40 13 11 6 0 0 71 16 800
2011 More than 20 years in the federal public service 31 40 12 9 6 1 0 72 16 911

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 47 37 8 6 2 0 0 84 8 444
2017 3 to 10 years in the federal public service 38 40 12 5 4 0 0 78 10 468
2017 11 to 20 years in the federal public service 40 39 13 6 2 0 0 79 8 569
2017 More than 20 years in the federal public service 43 39 7 6 5 0 0 82 11 416
2014 Less than 3 years in the federal public service 64 31 3 0 1 0 0 95 2 91
2014 3 to 10 years in the federal public service 39 37 10 10 4 0 0 76 14 537
2014 11 to 20 years in the federal public service 35 34 13 12 5 0 0 69 17 507
2014 More than 20 years in the federal public service 42 37 11 6 4 0 0 79 10 468
2011 Less than 3 years in the federal public service 55 35 5 4 1 0 0 90 5 270
2011 3 to 10 years in the federal public service 42 38 8 8 3 0 0 81 11 1028
2011 11 to 20 years in the federal public service 41 41 9 5 4 0 0 82 9 805
2011 More than 20 years in the federal public service 44 38 8 6 4 0 0 82 10 915
2008 Less than 3 years in the federal public service 51 35 8 4 2 0 0 86 5 504
2008 3 to 10 years in the federal public service 47 39 8 4 2 0 0 85 6 1052
2008 11 to 20 years in the federal public service 48 40 6 5 2 0 0 88 6 828
2008 More than 20 years in the federal public service 50 38 6 4 2 0 0 88 6 955

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 38 28 14 10 8 1 1 67 19 444
2017 3 to 10 years in the federal public service 27 34 16 11 11 0 0 62 22 468
2017 11 to 20 years in the federal public service 22 31 20 15 11 0 1 54 26 569
2017 More than 20 years in the federal public service 25 26 19 15 13 0 2 52 29 414
2014 Less than 3 years in the federal public service 39 42 14 1 1 0 2 83 2 91
2014 3 to 10 years in the federal public service 25 31 19 9 15 0 0 57 24 540
2014 11 to 20 years in the federal public service 23 23 22 14 16 0 2 47 30 508
2014 More than 20 years in the federal public service 23 23 24 12 17 0 1 46 29 469
2011 Less than 3 years in the federal public service 48 29 13 5 4 0 0 78 9 268
2011 3 to 10 years in the federal public service 32 30 18 11 8 0 1 62 20 1025
2011 11 to 20 years in the federal public service 30 28 21 11 9 0 1 59 19 801
2011 More than 20 years in the federal public service 26 27 23 10 13 1 1 54 23 914
2008 Less than 3 years in the federal public service 40 31 15 7 5 0 1 72 13 503
2008 3 to 10 years in the federal public service 28 33 21 10 7 0 1 62 17 1052
2008 11 to 20 years in the federal public service 27 31 22 11 9 0 1 58 20 827
2008 More than 20 years in the federal public service 25 30 24 13 8 0 0 55 20 955

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 11 20 32 18 14 1 4 33 33 442
2017 3 to 10 years in the federal public service 15 29 32 15 6 0 2 21 45 467
2017 11 to 20 years in the federal public service 18 27 36 13 4 0 1 17 46 568
2017 More than 20 years in the federal public service 19 30 32 12 5 0 2 17 50 413
2014 Less than 3 years in the federal public service 9 15 19 30 19 6 4 54 26 91
2014 3 to 10 years in the federal public service 17 31 34 11 5 0 1 16 49 540
2014 11 to 20 years in the federal public service 23 32 34 8 3 0 1 11 55 509
2014 More than 20 years in the federal public service 23 34 30 10 1 1 1 11 58 468
2011 Less than 3 years in the federal public service 8 22 22 23 16 2 7 43 32 265
2011 3 to 10 years in the federal public service 18 29 30 13 7 1 2 21 48 1021
2011 11 to 20 years in the federal public service 20 31 30 11 6 0 1 18 52 800
2011 More than 20 years in the federal public service 22 32 30 10 3 0 2 13 55 908
2008 Less than 3 years in the federal public service 7 19 31 25 13 2 3 40 27 499
2008 3 to 10 years in the federal public service 12 28 33 16 8 0 2 25 42 1042
2008 11 to 20 years in the federal public service 13 32 37 12 4 1 1 16 46 822
2008 More than 20 years in the federal public service 13 32 35 13 5 0 2 18 45 951

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 9 14 27 22 22 3 4 47 24 440
2017 3 to 10 years in the federal public service 11 23 31 19 10 3 2 31 37 464
2017 11 to 20 years in the federal public service 15 24 33 16 8 2 1 26 40 568
2017 More than 20 years in the federal public service 11 22 35 18 9 2 4 28 35 414
2014 Less than 3 years in the federal public service 4 13 20 29 25 5 5 59 19 89
2014 3 to 10 years in the federal public service 20 29 32 11 6 1 2 17 50 538
2014 11 to 20 years in the federal public service 25 29 28 12 5 1 1 17 54 507
2014 More than 20 years in the federal public service 26 27 29 14 2 2 1 16 54 467
2011 Less than 3 years in the federal public service 11 13 25 18 20 6 8 44 27 265
2011 3 to 10 years in the federal public service 16 21 28 18 11 3 3 30 40 1020
2011 11 to 20 years in the federal public service 17 23 29 16 11 2 2 28 41 800
2011 More than 20 years in the federal public service 17 25 27 16 7 4 3 25 46 904
2008 Less than 3 years in the federal public service 6 11 25 25 22 6 5 52 19 496
2008 3 to 10 years in the federal public service 10 18 28 24 14 2 3 41 30 1044
2008 11 to 20 years in the federal public service 9 19 32 23 11 3 3 37 29 821
2008 More than 20 years in the federal public service 8 21 33 24 9 2 4 34 31 944

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 11 19 32 17 15 2 4 33 33 440
2017 3 to 10 years in the federal public service 16 22 29 17 9 2 5 28 41 466
2017 11 to 20 years in the federal public service 16 28 35 14 7 0 1 20 44 567
2017 More than 20 years in the federal public service 20 22 32 16 6 1 4 23 43 413
2014 Less than 3 years in the federal public service 12 10 18 17 33 5 6 56 24 90
2014 3 to 10 years in the federal public service 29 25 24 11 6 1 3 19 56 540
2014 11 to 20 years in the federal public service 26 23 28 13 5 3 2 19 51 508
2014 More than 20 years in the federal public service 27 24 30 11 3 2 1 15 53 465
2011 Less than 3 years in the federal public service 15 17 22 15 14 7 9 36 38 266
2011 3 to 10 years in the federal public service 20 23 27 16 8 2 4 25 46 1023
2011 11 to 20 years in the federal public service 22 24 28 13 7 2 4 22 49 797
2011 More than 20 years in the federal public service 22 27 30 11 5 2 4 17 51 905
2008 Less than 3 years in the federal public service 12 17 25 21 14 6 5 39 32 498
2008 3 to 10 years in the federal public service 16 25 27 16 9 2 4 26 45 1041
2008 11 to 20 years in the federal public service 17 27 30 15 5 3 4 21 47 819
2008 More than 20 years in the federal public service 14 26 32 16 7 2 4 24 42 950

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 7 9 26 27 26 1 5 56 16 441
2017 3 to 10 years in the federal public service 9 20 29 24 12 1 4 38 31 464
2017 11 to 20 years in the federal public service 13 21 37 19 8 0 1 27 35 565
2017 More than 20 years in the federal public service 18 24 30 17 7 1 3 25 43 410
2014 Less than 3 years in the federal public service 6 8 17 34 29 0 7 68 14 91
2014 3 to 10 years in the federal public service 19 15 33 21 9 1 3 31 36 536
2014 11 to 20 years in the federal public service 25 20 29 18 5 0 1 24 47 503
2014 More than 20 years in the federal public service 25 22 32 15 4 1 1 19 48 465
2011 Less than 3 years in the federal public service 8 8 22 26 24 3 9 57 18 264
2011 3 to 10 years in the federal public service 14 18 31 21 11 2 4 34 33 1021
2011 11 to 20 years in the federal public service 15 21 31 19 10 2 3 31 37 795
2011 More than 20 years in the federal public service 18 23 34 15 5 1 3 21 43 900
2008 Less than 3 years in the federal public service 5 8 26 31 23 3 4 58 14 496
2008 3 to 10 years in the federal public service 10 17 30 26 12 1 4 40 28 1039
2008 11 to 20 years in the federal public service 10 19 36 23 7 1 4 32 30 820
2008 More than 20 years in the federal public service 9 21 39 20 6 1 2 28 32 948

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 12 15 22 17 23 4 6 45 30 439
2017 3 to 10 years in the federal public service 20 24 27 15 10 1 3 27 46 465
2017 11 to 20 years in the federal public service 27 28 25 12 6 1 1 19 55 569
2017 More than 20 years in the federal public service 28 27 27 9 6 0 3 15 56 414
2014 Less than 3 years in the federal public service 3 14 18 25 30 6 5 62 18 91
2014 3 to 10 years in the federal public service 30 25 29 8 5 0 3 13 57 539
2014 11 to 20 years in the federal public service 42 24 22 7 4 0 1 11 66 508
2014 More than 20 years in the federal public service 37 28 21 8 3 1 1 12 67 469
2011 Less than 3 years in the federal public service 13 13 21 19 23 2 9 47 29 265
2011 3 to 10 years in the federal public service 27 23 22 15 8 1 3 24 52 1018
2011 11 to 20 years in the federal public service 28 27 24 10 9 0 2 19 56 800
2011 More than 20 years in the federal public service 29 30 26 9 3 0 2 13 61 908
2008 Less than 3 years in the federal public service 7 13 27 22 22 4 6 48 22 498
2008 3 to 10 years in the federal public service 16 22 27 20 12 1 3 33 40 1046
2008 11 to 20 years in the federal public service 19 27 32 15 4 0 3 19 48 823
2008 More than 20 years in the federal public service 18 28 31 14 6 0 2 21 47 947

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 9 18 21 21 17 7 6 44 31 439
2017 3 to 10 years in the federal public service 12 20 31 18 12 4 4 33 34 466
2017 11 to 20 years in the federal public service 15 19 32 22 9 1 1 32 35 568
2017 More than 20 years in the federal public service 14 23 29 20 9 2 4 31 39 413
2014 Less than 3 years in the federal public service 15 12 11 16 26 14 6 53 34 90
2014 3 to 10 years in the federal public service 15 16 31 21 9 1 5 32 34 539
2014 11 to 20 years in the federal public service 18 19 24 23 11 1 3 36 39 507
2014 More than 20 years in the federal public service 15 19 31 25 7 1 3 32 36 467
2011 Less than 3 years in the federal public service 10 16 25 14 20 6 8 40 31 267
2011 3 to 10 years in the federal public service 12 18 26 23 14 2 5 40 32 1019
2011 11 to 20 years in the federal public service 13 22 28 21 11 2 4 34 36 788
2011 More than 20 years in the federal public service 12 21 30 24 9 2 3 35 34 902
2008 Less than 3 years in the federal public service 9 15 20 22 18 8 7 47 29 499
2008 3 to 10 years in the federal public service 13 21 26 21 14 3 3 36 36 1041
2008 11 to 20 years in the federal public service 12 24 30 20 9 1 3 31 37 820
2008 More than 20 years in the federal public service 9 25 29 21 10 1 3 33 36 943

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 17 20 33 17 9 2 2 28 38 440
2017 3 to 10 years in the federal public service 18 28 32 11 8 1 2 20 47 464
2017 11 to 20 years in the federal public service 20 29 34 12 5 1 1 16 49 568
2017 More than 20 years in the federal public service 17 27 34 12 6 2 2 18 46 412
2014 Less than 3 years in the federal public service 6 13 27 21 24 4 5 50 21 90
2014 3 to 10 years in the federal public service 20 33 27 13 4 1 3 17 55 537
2014 11 to 20 years in the federal public service 28 21 31 12 5 1 3 17 51 505
2014 More than 20 years in the federal public service 24 28 34 10 3 1 1 13 52 467
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 79 11 2 4 1 0 3 93 5 444
2017 3 to 10 years in the federal public service 73 13 6 3 1 0 4 89 4 468
2017 11 to 20 years in the federal public service 77 10 6 2 2 0 2 89 5 570
2017 More than 20 years in the federal public service 72 13 5 2 3 1 3 89 6 414
2014 Less than 3 years in the federal public service 72 11 2 6 3 0 5 88 10 91
2014 3 to 10 years in the federal public service 64 21 5 3 3 0 3 88 7 540
2014 11 to 20 years in the federal public service 76 11 5 2 3 0 3 90 5 509
2014 More than 20 years in the federal public service 74 12 6 3 2 1 2 89 5 469
2011 Less than 3 years in the federal public service 76 11 3 2 1 2 6 94 4 270
2011 3 to 10 years in the federal public service 70 15 5 4 3 1 3 88 7 1022
2011 11 to 20 years in the federal public service 70 15 5 3 3 0 3 89 7 804
2011 More than 20 years in the federal public service 74 15 5 2 2 0 3 91 4 913
2008 Less than 3 years in the federal public service 73 11 4 3 3 1 6 90 6 501
2008 3 to 10 years in the federal public service 70 13 5 3 4 0 4 87 7 1052
2008 11 to 20 years in the federal public service 71 13 4 3 3 0 6 89 7 825
2008 More than 20 years in the federal public service 73 13 5 2 2 0 5 91 4 955

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 33 26 14 7 9 7 4 67 18 444
2017 3 to 10 years in the federal public service 25 31 14 12 12 5 2 59 26 468
2017 11 to 20 years in the federal public service 24 29 16 12 13 5 2 56 27 570
2017 More than 20 years in the federal public service 26 32 16 12 8 4 2 61 22 414
2014 Less than 3 years in the federal public service 39 26 12 1 4 7 12 80 5 91
2014 3 to 10 years in the federal public service 25 25 21 12 11 4 3 54 24 540
2014 11 to 20 years in the federal public service 25 28 18 14 10 4 1 56 25 509
2014 More than 20 years in the federal public service 26 33 17 9 10 4 2 62 20 466

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 50 28 7 8 6 1 0 79 14 444
2017 3 to 10 years in the federal public service 38 30 9 13 10 0 0 68 23 468
2017 11 to 20 years in the federal public service 38 29 10 11 11 0 0 68 22 570
2017 More than 20 years in the federal public service 39 33 9 9 9 1 1 73 18 416
2014 Less than 3 years in the federal public service 57 29 3 10 0 0 0 86 11 91
2014 3 to 10 years in the federal public service 35 34 10 11 9 0 0 70 20 540
2014 11 to 20 years in the federal public service 37 28 12 11 11 1 0 66 22 508
2014 More than 20 years in the federal public service 39 32 8 9 10 1 0 72 20 469

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 41 32 8 10 7 2 1 75 17 443
2017 3 to 10 years in the federal public service 23 37 16 18 6 1 0 60 25 468
2017 11 to 20 years in the federal public service 25 35 13 16 9 1 0 61 26 569
2017 More than 20 years in the federal public service 27 36 12 14 9 1 1 64 23 415
2014 Less than 3 years in the federal public service 40 42 8 6 3 0 0 83 8 91
2014 3 to 10 years in the federal public service 21 43 10 16 8 1 1 66 24 539
2014 11 to 20 years in the federal public service 23 38 16 15 7 1 1 62 22 509
2014 More than 20 years in the federal public service 25 37 17 9 8 3 2 65 18 469
2011 Less than 3 years in the federal public service 36 34 12 8 6 3 1 73 15 269
2011 3 to 10 years in the federal public service 25 38 12 14 8 2 1 65 23 1028
2011 11 to 20 years in the federal public service 25 36 14 16 7 1 1 62 23 806
2011 More than 20 years in the federal public service 27 36 15 12 6 2 1 65 19 915
2008 Less than 3 years in the federal public service 39 34 11 10 2 3 1 76 13 505
2008 3 to 10 years in the federal public service 26 39 12 15 6 1 1 66 22 1053
2008 11 to 20 years in the federal public service 22 42 12 15 7 2 0 65 23 826
2008 More than 20 years in the federal public service 27 37 14 14 5 2 1 66 19 954

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 27 25 14 10 4 19 1 65 18 443
2017 3 to 10 years in the federal public service 22 30 16 15 10 6 1 56 27 467
2017 11 to 20 years in the federal public service 21 26 17 15 11 9 0 52 29 570
2017 More than 20 years in the federal public service 23 29 17 13 9 8 1 57 24 416
2014 Less than 3 years in the federal public service 38 18 10 6 3 23 2 75 12 91
2014 3 to 10 years in the federal public service 20 32 16 13 9 6 4 57 24 539
2014 11 to 20 years in the federal public service 19 28 19 12 12 9 1 52 27 509
2014 More than 20 years in the federal public service 30 21 22 8 9 9 1 57 19 468
2011 Less than 3 years in the federal public service 36 27 11 7 7 10 3 72 16 268
2011 3 to 10 years in the federal public service 26 27 18 14 9 6 1 57 24 1023
2011 11 to 20 years in the federal public service 25 28 16 15 10 5 1 57 26 803
2011 More than 20 years in the federal public service 26 28 19 11 9 5 1 58 21 912
2008 Less than 3 years in the federal public service 35 25 11 9 6 12 2 69 17 505
2008 3 to 10 years in the federal public service 27 29 16 13 8 6 1 60 23 1051
2008 11 to 20 years in the federal public service 25 31 12 15 9 8 1 61 26 821
2008 More than 20 years in the federal public service 30 28 17 11 8 5 1 61 21 955

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 13 14 16 15 13 27 1 39 39 443
2017 3 to 10 years in the federal public service 8 17 16 21 19 16 2 31 49 466
2017 11 to 20 years in the federal public service 7 18 17 25 18 13 2 30 51 569
2017 More than 20 years in the federal public service 10 23 18 21 11 15 2 40 39 416
2014 Less than 3 years in the federal public service 20 16 7 13 9 31 5 56 33 91
2014 3 to 10 years in the federal public service 11 14 20 18 20 14 2 31 45 540
2014 11 to 20 years in the federal public service 9 22 19 18 18 13 1 36 42 509
2014 More than 20 years in the federal public service 10 25 16 22 14 11 2 40 41 469

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 55 29 4 6 4 1 0 85 10 443
2017 3 to 10 years in the federal public service 40 38 9 8 4 1 0 78 12 468
2017 11 to 20 years in the federal public service 39 36 11 10 5 0 0 75 15 571
2017 More than 20 years in the federal public service 42 39 7 8 4 0 0 81 12 411
2014 Less than 3 years in the federal public service 64 25 5 2 3 0 0 89 6 91
2014 3 to 10 years in the federal public service 36 40 10 10 3 0 0 77 13 540
2014 11 to 20 years in the federal public service 36 36 9 14 5 0 0 72 19 509
2014 More than 20 years in the federal public service 38 41 8 9 4 0 0 79 13 468
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 43 29 12 10 5 1 1 73 15 444
2017 3 to 10 years in the federal public service 37 33 9 10 10 0 0 71 20 468
2017 11 to 20 years in the federal public service 37 34 11 9 9 0 0 71 18 571
2017 More than 20 years in the federal public service 35 37 13 7 7 0 0 73 14 415
2014 Less than 3 years in the federal public service 54 26 5 5 1 8 0 88 6 91
2014 3 to 10 years in the federal public service 39 31 13 10 7 0 0 70 17 540
2014 11 to 20 years in the federal public service 42 30 9 10 8 0 1 72 18 509
2014 More than 20 years in the federal public service 40 34 11 8 8 0 0 74 15 469
2011 Less than 3 years in the federal public service 41 31 14 8 4 1 1 73 13 270
2011 3 to 10 years in the federal public service 33 35 15 10 6 0 0 69 16 1027
2011 11 to 20 years in the federal public service 34 37 13 10 7 0 0 71 16 802
2011 More than 20 years in the federal public service 32 37 14 9 7 0 1 70 16 917
2008 Less than 3 years in the federal public service 34 36 13 9 5 1 1 71 15 504
2008 3 to 10 years in the federal public service 33 36 11 11 7 0 0 70 19 1052
2008 11 to 20 years in the federal public service 33 36 13 11 7 1 0 69 18 826
2008 More than 20 years in the federal public service 36 35 13 9 7 0 0 71 16 955

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 55 24 9 7 2 2 0 81 9 444
2017 3 to 10 years in the federal public service 48 28 9 7 6 1 0 77 14 468
2017 11 to 20 years in the federal public service 44 30 10 7 7 1 0 75 15 571
2017 More than 20 years in the federal public service 39 29 14 8 5 4 2 72 14 415
2014 Less than 3 years in the federal public service 73 18 3 3 1 1 2 93 4 91
2014 3 to 10 years in the federal public service 49 25 11 6 7 1 1 76 13 540
2014 11 to 20 years in the federal public service 46 28 9 6 7 2 3 77 14 508
2014 More than 20 years in the federal public service 42 27 15 7 7 2 0 71 14 468
2011 Less than 3 years in the federal public service 50 29 8 5 2 6 0 84 7 270
2011 3 to 10 years in the federal public service 41 32 13 8 4 2 0 74 13 1026
2011 11 to 20 years in the federal public service 40 33 14 7 5 2 0 74 12 802
2011 More than 20 years in the federal public service 37 35 13 8 6 1 0 74 13 913
2008 Less than 3 years in the federal public service 44 31 9 6 3 5 1 80 10 505
2008 3 to 10 years in the federal public service 41 31 12 8 6 1 1 73 14 1052
2008 11 to 20 years in the federal public service 39 34 12 7 5 2 0 75 13 825
2008 More than 20 years in the federal public service 41 31 12 9 5 2 0 74 13 955

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 51 27 11 7 3 0 0 79 10 444
2017 3 to 10 years in the federal public service 42 30 7 9 10 1 0 73 20 467
2017 11 to 20 years in the federal public service 41 32 10 9 8 0 0 73 17 570
2017 More than 20 years in the federal public service 36 36 9 12 6 1 0 73 18 414
2014 Less than 3 years in the federal public service 74 17 5 1 2 1 1 92 3 91
2014 3 to 10 years in the federal public service 44 26 13 9 7 0 0 71 16 540
2014 11 to 20 years in the federal public service 42 30 10 9 8 0 1 73 17 509
2014 More than 20 years in the federal public service 40 30 11 12 7 0 0 70 19 469
2011 Less than 3 years in the federal public service 48 34 7 5 3 2 0 84 8 270
2011 3 to 10 years in the federal public service 38 36 11 9 6 0 0 74 15 1022
2011 11 to 20 years in the federal public service 34 38 10 9 8 0 0 73 16 802
2011 More than 20 years in the federal public service 35 40 9 9 7 0 0 75 16 913
2008 Less than 3 years in the federal public service 45 32 8 9 3 2 0 79 13 504
2008 3 to 10 years in the federal public service 38 35 10 10 6 0 0 73 16 1052
2008 11 to 20 years in the federal public service 38 36 9 10 6 1 0 75 16 826
2008 More than 20 years in the federal public service 40 34 10 8 6 1 0 75 15 954

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 87 7 2 1 1 0 1 96 2 444
2017 3 to 10 years in the federal public service 82 9 4 0 1 0 3 94 1 468
2017 11 to 20 years in the federal public service 83 7 4 2 2 0 3 93 3 571
2017 More than 20 years in the federal public service 80 10 3 1 2 0 2 93 4 414
2014 Less than 3 years in the federal public service 87 4 2 3 3 0 1 92 6 90
2014 3 to 10 years in the federal public service 82 7 4 2 2 0 3 92 4 540
2014 11 to 20 years in the federal public service 82 9 3 1 2 0 4 94 3 508
2014 More than 20 years in the federal public service 77 10 5 3 2 0 2 90 5 468
2011 Less than 3 years in the federal public service 87 8 2 0 1 0 1 97 1 269
2011 3 to 10 years in the federal public service 80 11 2 2 2 0 3 94 4 1023
2011 11 to 20 years in the federal public service 76 13 3 2 2 0 3 93 4 800
2011 More than 20 years in the federal public service 79 12 4 2 1 0 2 93 3 912
2008 Less than 3 years in the federal public service 85 5 3 1 2 1 3 94 4 503
2008 3 to 10 years in the federal public service 81 8 3 2 3 0 3 92 5 1053
2008 11 to 20 years in the federal public service 81 8 1 1 3 0 5 94 4 826
2008 More than 20 years in the federal public service 81 9 4 1 1 0 4 93 3 954

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 59 18 6 4 5 4 5 84 10 443
2017 3 to 10 years in the federal public service 51 26 6 7 4 3 3 82 12 467
2017 11 to 20 years in the federal public service 55 25 6 5 7 1 2 81 12 569
2017 More than 20 years in the federal public service 54 26 5 6 3 4 3 85 9 415
2014 Less than 3 years in the federal public service 69 10 0 3 4 3 11 92 8 91
2014 3 to 10 years in the federal public service 58 19 6 4 8 2 3 81 12 540
2014 11 to 20 years in the federal public service 59 17 6 6 7 1 4 80 14 509
2014 More than 20 years in the federal public service 50 24 11 6 4 3 3 78 11 469
2011 Less than 3 years in the federal public service 54 23 6 6 4 2 6 83 11 268
2011 3 to 10 years in the federal public service 50 25 8 7 5 2 4 79 12 1024
2011 11 to 20 years in the federal public service 45 26 8 6 6 3 7 79 13 801
2011 More than 20 years in the federal public service 47 27 8 6 6 1 5 78 13 914

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 61 20 6 8 3 0 1 82 12 444
2017 3 to 10 years in the federal public service 51 27 8 7 7 0 0 78 14 467
2017 11 to 20 years in the federal public service 56 21 9 7 7 0 0 77 14 570
2017 More than 20 years in the federal public service 53 26 8 7 5 1 0 80 12 413

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 65 19 9 5 3 1 0 84 7 444
2017 3 to 10 years in the federal public service 55 24 11 4 5 1 0 80 10 467
2017 11 to 20 years in the federal public service 57 21 10 5 6 0 0 79 11 570
2017 More than 20 years in the federal public service 54 25 11 4 4 2 0 80 9 415

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 57 23 10 7 4 0 0 79 11 444
2017 3 to 10 years in the federal public service 51 25 9 7 8 0 0 76 16 467
2017 11 to 20 years in the federal public service 50 24 8 9 8 0 0 75 17 566
2017 More than 20 years in the federal public service 50 27 8 10 5 0 0 77 14 413
2014 Less than 3 years in the federal public service 83 7 5 2 1 1 0 92 4 91
2014 3 to 10 years in the federal public service 51 25 8 7 8 0 0 77 15 540
2014 11 to 20 years in the federal public service 52 23 11 6 7 0 1 75 13 507
2014 More than 20 years in the federal public service 46 24 13 9 7 0 0 70 16 468
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 13 31 13 9 9 13 13 59 23 23
2017 3 to 10 years in the federal public service 25 39 16 8 3 5 3 70 12 62
2017 11 to 20 years in the federal public service 24 35 16 12 3 4 6 66 16 142
2017 More than 20 years in the federal public service 26 31 13 13 8 4 5 63 23 109
2014 3 to 10 years in the federal public service 47 20 7 10 12 1 3 69 23 66
2014 11 to 20 years in the federal public service 20 35 21 12 8 0 4 57 21 97
2014 More than 20 years in the federal public service 26 40 13 6 5 1 9 73 12 134

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 46 30 9 3 3 9 0 83 7 444
2017 3 to 10 years in the federal public service 28 34 17 8 5 7 1 67 14 469
2017 11 to 20 years in the federal public service 21 31 20 12 9 7 0 57 22 570
2017 More than 20 years in the federal public service 23 34 16 11 8 8 0 62 20 415
2014 Less than 3 years in the federal public service 55 24 9 3 3 6 0 84 7 91
2014 3 to 10 years in the federal public service 18 29 22 11 13 5 1 50 26 540
2014 11 to 20 years in the federal public service 16 21 24 14 15 10 0 41 33 509
2014 More than 20 years in the federal public service 9 26 23 16 16 10 0 39 36 469
2011 Less than 3 years in the federal public service 31 35 16 6 3 7 1 72 10 267
2011 3 to 10 years in the federal public service 19 32 22 12 7 7 1 55 21 1028
2011 11 to 20 years in the federal public service 15 29 26 12 11 7 0 47 25 801
2011 More than 20 years in the federal public service 18 29 21 12 11 7 1 52 25 912

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 38 33 12 9 5 3 0 73 15 444
2017 3 to 10 years in the federal public service 24 31 19 15 7 3 1 57 23 468
2017 11 to 20 years in the federal public service 16 32 17 20 12 2 0 50 33 569
2017 More than 20 years in the federal public service 20 34 19 15 10 2 0 55 25 415
2014 Less than 3 years in the federal public service 50 27 8 6 4 5 0 81 11 91
2014 3 to 10 years in the federal public service 13 22 26 18 19 2 1 36 38 540
2014 11 to 20 years in the federal public service 11 20 19 22 25 4 0 32 49 508
2014 More than 20 years in the federal public service 7 26 19 23 23 2 1 33 47 469
2011 Less than 3 years in the federal public service 37 31 18 7 5 2 0 69 13 269
2011 3 to 10 years in the federal public service 15 28 22 19 12 2 0 44 33 1025
2011 11 to 20 years in the federal public service 12 28 22 20 15 3 0 41 36 799
2011 More than 20 years in the federal public service 15 29 20 16 16 3 1 45 34 907
2008 Less than 3 years in the federal public service 34 35 13 7 4 6 1 74 12 504
2008 3 to 10 years in the federal public service 24 35 16 12 9 3 0 62 22 1052
2008 11 to 20 years in the federal public service 19 36 20 13 9 3 0 57 22 823
2008 More than 20 years in the federal public service 22 34 17 16 8 2 0 57 25 949

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 26 30 16 12 8 6 1 61 22 442
2017 3 to 10 years in the federal public service 15 30 15 22 12 6 0 48 36 469
2017 11 to 20 years in the federal public service 11 22 22 24 16 5 0 35 42 567
2017 More than 20 years in the federal public service 12 27 21 20 13 6 0 41 36 416
2014 Less than 3 years in the federal public service 44 21 8 15 4 7 0 71 20 91
2014 3 to 10 years in the federal public service 10 16 25 23 23 3 1 26 47 540
2014 11 to 20 years in the federal public service 6 19 18 24 28 6 0 26 55 508
2014 More than 20 years in the federal public service 5 21 19 23 27 4 0 28 52 468
2011 Less than 3 years in the federal public service 23 27 23 10 6 12 0 57 18 269
2011 3 to 10 years in the federal public service 9 27 23 21 14 6 0 38 37 1025
2011 11 to 20 years in the federal public service 6 26 24 24 14 6 0 35 40 797
2011 More than 20 years in the federal public service 9 28 21 20 14 7 1 39 38 912
2008 Less than 3 years in the federal public service 20 34 18 12 5 10 1 61 19 503
2008 3 to 10 years in the federal public service 12 34 17 20 10 6 0 49 32 1052
2008 11 to 20 years in the federal public service 10 33 20 20 10 6 0 46 33 824
2008 More than 20 years in the federal public service 12 34 21 18 9 5 0 49 29 953

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 33 25 18 11 9 4 0 60 21 443
2017 3 to 10 years in the federal public service 22 25 17 16 15 5 0 49 32 469
2017 11 to 20 years in the federal public service 16 28 21 15 15 4 0 46 32 569
2017 More than 20 years in the federal public service 17 37 16 12 12 6 0 58 25 415
2014 Less than 3 years in the federal public service 42 23 12 6 7 10 0 72 15 91
2014 3 to 10 years in the federal public service 13 16 25 18 22 5 1 31 43 539
2014 11 to 20 years in the federal public service 9 20 16 18 31 6 0 31 52 509
2014 More than 20 years in the federal public service 7 25 19 15 27 6 0 35 45 469
2011 Less than 3 years in the federal public service 28 31 15 11 7 9 0 64 19 269
2011 3 to 10 years in the federal public service 13 30 18 18 14 7 0 46 34 1026
2011 11 to 20 years in the federal public service 11 28 21 18 15 7 0 42 35 800
2011 More than 20 years in the federal public service 14 27 21 16 14 7 0 45 33 913
2008 Less than 3 years in the federal public service 27 34 17 6 5 11 0 69 12 503
2008 3 to 10 years in the federal public service 19 31 18 15 10 8 0 54 27 1051
2008 11 to 20 years in the federal public service 17 35 18 15 7 9 0 56 24 825
2008 More than 20 years in the federal public service 21 36 15 12 10 7 0 61 23 955

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 28 33 13 15 7 4 0 64 22 443
2017 3 to 10 years in the federal public service 17 26 18 22 14 3 0 44 38 469
2017 11 to 20 years in the federal public service 11 30 14 25 17 3 0 42 43 566
2017 More than 20 years in the federal public service 12 32 20 18 16 2 0 45 35 414
2014 Less than 3 years in the federal public service 32 31 13 12 4 7 0 68 18 91
2014 3 to 10 years in the federal public service 11 18 17 27 24 2 1 30 53 538
2014 11 to 20 years in the federal public service 8 20 15 23 32 3 0 29 56 507
2014 More than 20 years in the federal public service 4 25 18 22 28 2 0 30 51 469
2011 Less than 3 years in the federal public service 25 35 17 10 8 5 0 64 19 270
2011 3 to 10 years in the federal public service 10 30 16 25 16 3 0 42 42 1025
2011 11 to 20 years in the federal public service 9 30 18 23 18 3 0 40 42 798
2011 More than 20 years in the federal public service 12 31 18 20 15 3 0 44 37 911
2008 Less than 3 years in the federal public service 23 41 13 13 4 6 0 68 18 503
2008 3 to 10 years in the federal public service 16 36 14 21 10 3 0 54 32 1050
2008 11 to 20 years in the federal public service 14 41 14 21 8 2 0 56 30 827
2008 More than 20 years in the federal public service 18 38 14 18 9 3 0 58 28 953
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 42 40 9 6 2 1 0 82 8 444
2017 3 to 10 years in the federal public service 29 44 14 9 3 1 0 73 13 468
2017 11 to 20 years in the federal public service 25 41 17 10 6 1 0 67 16 571
2017 More than 20 years in the federal public service 24 44 17 10 5 1 0 68 15 416
2014 Less than 3 years in the federal public service 42 35 14 4 0 2 3 81 4 91
2014 3 to 10 years in the federal public service 15 31 19 21 11 2 1 47 34 539
2014 11 to 20 years in the federal public service 14 28 22 20 14 2 0 43 35 509
2014 More than 20 years in the federal public service 10 36 22 16 14 2 0 46 31 469
2011 Less than 3 years in the federal public service 36 40 13 7 2 2 1 77 10 268
2011 3 to 10 years in the federal public service 22 41 17 13 6 1 0 64 19 1023
2011 11 to 20 years in the federal public service 21 41 20 11 6 2 0 63 17 800
2011 More than 20 years in the federal public service 23 44 15 10 6 1 0 69 16 915

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 52 36 6 3 1 1 0 89 5 443
2017 3 to 10 years in the federal public service 43 39 10 5 1 1 0 84 6 469
2017 11 to 20 years in the federal public service 42 41 11 4 2 1 0 83 6 571
2017 More than 20 years in the federal public service 43 42 9 4 1 2 0 86 5 416
2014 Less than 3 years in the federal public service 62 24 9 1 3 1 0 87 4 91
2014 3 to 10 years in the federal public service 39 36 16 4 1 3 1 78 6 540
2014 11 to 20 years in the federal public service 43 40 9 5 2 2 0 84 7 507
2014 More than 20 years in the federal public service 43 40 9 4 2 2 0 84 6 469
2011 Less than 3 years in the federal public service 38 37 13 3 2 5 3 81 5 268
2011 3 to 10 years in the federal public service 34 41 13 5 2 3 0 78 8 1027
2011 11 to 20 years in the federal public service 34 41 13 7 2 3 1 78 9 803
2011 More than 20 years in the federal public service 36 41 13 3 2 3 1 80 6 911

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 40 31 11 9 5 3 1 74 14 443
2017 3 to 10 years in the federal public service 34 34 12 9 8 1 1 70 17 469
2017 11 to 20 years in the federal public service 33 37 11 11 6 2 1 72 17 568
2017 More than 20 years in the federal public service 34 38 12 9 5 2 0 74 14 414
2014 Less than 3 years in the federal public service 54 18 10 8 6 4 1 75 14 91
2014 3 to 10 years in the federal public service 31 37 18 5 6 2 2 70 11 539
2014 11 to 20 years in the federal public service 33 38 11 8 6 3 0 74 15 509
2014 More than 20 years in the federal public service 35 36 16 6 5 2 1 73 11 469
2011 Less than 3 years in the federal public service 44 29 8 10 4 3 2 77 15 265
2011 3 to 10 years in the federal public service 34 35 12 9 5 4 1 73 15 1024
2011 11 to 20 years in the federal public service 32 39 12 9 4 4 1 74 14 801
2011 More than 20 years in the federal public service 35 36 12 8 5 3 1 73 14 910
2008 Less than 3 years in the federal public service 38 32 12 7 5 5 1 75 12 503
2008 3 to 10 years in the federal public service 32 36 12 10 5 4 1 71 15 1050
2008 11 to 20 years in the federal public service 32 36 11 11 3 5 2 73 15 826
2008 More than 20 years in the federal public service 36 37 11 6 5 4 2 77 11 954

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 26 26 24 12 7 5 1 55 20 442
2017 3 to 10 years in the federal public service 19 30 21 13 12 3 2 52 26 466
2017 11 to 20 years in the federal public service 19 32 22 14 11 2 0 52 26 570
2017 More than 20 years in the federal public service 18 29 24 16 7 3 2 50 24 416
2014 Less than 3 years in the federal public service 25 17 17 10 4 22 5 58 19 91
2014 3 to 10 years in the federal public service 18 27 21 21 10 4 1 47 32 540
2014 11 to 20 years in the federal public service 20 31 22 12 10 4 1 54 23 508
2014 More than 20 years in the federal public service 20 30 26 10 9 4 1 52 20 469
2011 Less than 3 years in the federal public service 17 24 24 17 6 9 3 46 26 265
2011 3 to 10 years in the federal public service 15 35 25 11 8 6 1 53 20 1023
2011 11 to 20 years in the federal public service 15 37 21 13 7 7 1 56 22 799
2011 More than 20 years in the federal public service 18 34 21 12 7 6 2 57 21 912

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 24 23 19 10 9 14 2 55 22 443
2017 3 to 10 years in the federal public service 16 25 15 19 16 7 2 46 38 469
2017 11 to 20 years in the federal public service 17 23 17 20 15 7 2 43 38 570
2017 More than 20 years in the federal public service 18 22 18 20 12 7 3 45 35 415
2014 Less than 3 years in the federal public service 26 19 11 11 4 20 10 63 21 91
2014 3 to 10 years in the federal public service 15 22 17 22 13 7 3 42 39 540
2014 11 to 20 years in the federal public service 16 24 16 14 19 9 2 45 37 507
2014 More than 20 years in the federal public service 14 27 19 17 13 7 3 46 33 468
2011 Less than 3 years in the federal public service 23 25 18 8 7 16 4 59 19 268
2011 3 to 10 years in the federal public service 14 24 21 18 12 8 3 42 34 1026
2011 11 to 20 years in the federal public service 14 23 22 19 13 8 1 41 35 801
2011 More than 20 years in the federal public service 19 27 18 15 13 8 1 50 30 914

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 76 9 5 3 1 1 5 91 4 443
2017 3 to 10 years in the federal public service 68 16 8 3 1 0 4 88 4 468
2017 11 to 20 years in the federal public service 68 17 7 2 3 0 2 88 5 571
2017 More than 20 years in the federal public service 64 18 8 5 1 0 4 85 7 416
2014 Less than 3 years in the federal public service 62 9 7 3 0 6 13 87 3 91
2014 3 to 10 years in the federal public service 58 19 9 4 2 3 5 84 7 540
2014 11 to 20 years in the federal public service 66 18 7 3 2 0 3 87 6 509
2014 More than 20 years in the federal public service 60 22 7 3 2 2 4 87 6 469

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 75 13 3 2 2 3 3 93 4 444
2017 3 to 10 years in the federal public service 68 17 6 3 1 2 3 89 5 467
2017 11 to 20 years in the federal public service 73 15 5 2 2 1 2 91 4 570
2017 More than 20 years in the federal public service 69 18 7 2 1 1 2 90 3 416
2014 Less than 3 years in the federal public service 77 3 4 4 0 7 3 90 5 90
2014 3 to 10 years in the federal public service 61 25 6 2 2 1 3 91 4 540
2014 11 to 20 years in the federal public service 71 15 6 3 2 1 2 89 5 509
2014 More than 20 years in the federal public service 64 19 8 2 1 3 3 87 4 468
2011 Less than 3 years in the federal public service 72 16 3 4 1 1 3 91 5 268
2011 3 to 10 years in the federal public service 66 20 7 3 1 2 3 89 4 1023
2011 11 to 20 years in the federal public service 66 18 6 3 2 2 3 88 5 802
2011 More than 20 years in the federal public service 69 19 6 2 2 1 2 90 4 913
2008 Less than 3 years in the federal public service 74 13 4 2 2 3 2 91 5 503
2008 3 to 10 years in the federal public service 68 17 6 3 2 1 3 88 5 1051
2008 11 to 20 years in the federal public service 69 19 5 3 1 1 2 90 4 827
2008 More than 20 years in the federal public service 73 17 4 2 2 1 1 92 4 952

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 28 29 14 15 6 7 1 63 22 443
2017 3 to 10 years in the federal public service 19 28 17 17 16 1 0 48 34 468
2017 11 to 20 years in the federal public service 14 30 15 22 15 2 0 46 39 571
2017 More than 20 years in the federal public service 16 31 20 18 12 3 1 49 31 416
2014 Less than 3 years in the federal public service 30 21 17 4 5 15 8 67 11 91
2014 3 to 10 years in the federal public service 11 23 20 21 19 4 1 36 43 539
2014 11 to 20 years in the federal public service 12 23 21 21 21 3 0 36 43 509
2014 More than 20 years in the federal public service 12 27 18 25 16 3 0 39 42 468
2011 Less than 3 years in the federal public service 28 27 20 10 5 7 2 61 17 269
2011 3 to 10 years in the federal public service 17 32 16 18 15 2 1 49 34 1026
2011 11 to 20 years in the federal public service 16 30 19 17 15 2 1 47 33 801
2011 More than 20 years in the federal public service 19 33 18 15 12 2 1 53 28 914
2008 Less than 3 years in the federal public service 28 33 14 12 6 7 1 66 19 503
2008 3 to 10 years in the federal public service 21 36 16 15 10 1 0 58 25 1051
2008 11 to 20 years in the federal public service 17 37 18 16 9 2 1 56 25 826
2008 More than 20 years in the federal public service 21 38 17 15 8 2 0 60 23 955

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 22 26 17 13 12 8 3 54 27 443
2017 3 to 10 years in the federal public service 18 24 15 18 22 2 2 43 41 467
2017 11 to 20 years in the federal public service 16 26 14 18 22 2 2 43 42 568
2017 More than 20 years in the federal public service 13 24 16 21 22 2 2 39 44 416
2014 Less than 3 years in the federal public service 13 12 19 13 9 18 15 38 34 90
2014 3 to 10 years in the federal public service 11 25 18 18 22 4 2 39 43 540
2014 11 to 20 years in the federal public service 10 20 17 22 27 2 1 32 51 509
2014 More than 20 years in the federal public service 9 19 19 20 28 3 3 29 51 469
2011 Less than 3 years in the federal public service 18 23 18 13 15 5 7 47 32 269
2011 3 to 10 years in the federal public service 10 25 17 18 23 3 4 38 44 1027
2011 11 to 20 years in the federal public service 10 24 16 20 24 2 4 36 47 805
2011 More than 20 years in the federal public service 10 21 20 17 23 2 6 35 44 915
2008 Less than 3 years in the federal public service 27 30 14 13 8 5 4 63 22 503
2008 3 to 10 years in the federal public service 19 33 15 16 13 2 2 54 31 1051
2008 11 to 20 years in the federal public service 14 27 15 21 18 2 3 43 41 827
2008 More than 20 years in the federal public service 10 28 16 21 17 2 5 41 41 954

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 24 32 19 12 5 7 0 61 19 444
2017 3 to 10 years in the federal public service 15 33 20 15 12 3 0 50 29 469
2017 11 to 20 years in the federal public service 18 33 21 15 10 2 0 52 26 571
2017 More than 20 years in the federal public service 17 36 20 15 8 4 0 55 24 415

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 45 31 11 3 3 6 1 81 6 443
2017 3 to 10 years in the federal public service 32 36 17 5 5 4 0 71 11 467
2017 11 to 20 years in the federal public service 36 35 18 4 4 3 0 73 8 569
2017 More than 20 years in the federal public service 37 38 14 5 2 2 1 77 8 413
2014 Less than 3 years in the federal public service 52 27 9 2 0 10 1 88 2 91
2014 3 to 10 years in the federal public service 32 34 21 4 2 5 1 71 7 539
2014 11 to 20 years in the federal public service 38 31 18 5 3 4 1 72 9 509
2014 More than 20 years in the federal public service 30 40 17 3 3 7 1 76 6 467

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 52 32 8 5 2 1 0 85 7 443
2017 3 to 10 years in the federal public service 35 38 12 9 4 2 0 75 13 467
2017 11 to 20 years in the federal public service 32 40 15 7 4 2 0 74 11 571
2017 More than 20 years in the federal public service 34 43 12 7 2 1 0 79 9 416
2014 Less than 3 years in the federal public service 66 23 3 3 3 1 0 91 6 91
2014 3 to 10 years in the federal public service 32 41 14 6 4 3 0 76 10 540
2014 11 to 20 years in the federal public service 34 37 13 10 4 3 0 73 14 509
2014 More than 20 years in the federal public service 31 43 15 7 2 2 0 75 10 469
2011 Less than 3 years in the federal public service 45 39 11 2 1 2 0 86 3 269
2011 3 to 10 years in the federal public service 27 42 17 7 4 3 0 71 11 1024
2011 11 to 20 years in the federal public service 24 41 19 8 5 3 0 67 13 801
2011 More than 20 years in the federal public service 26 39 19 6 5 3 0 68 12 908

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 63 27 5 4 1 0 0 90 5 444
2017 3 to 10 years in the federal public service 43 36 8 9 4 0 0 79 13 466
2017 11 to 20 years in the federal public service 35 39 12 8 5 0 0 75 13 569
2017 More than 20 years in the federal public service 40 41 9 6 4 0 0 81 10 415
2014 Less than 3 years in the federal public service 73 23 1 3 0 0 0 96 3 91
2014 3 to 10 years in the federal public service 33 45 10 7 5 0 0 78 12 540
2014 11 to 20 years in the federal public service 34 34 14 10 8 0 0 68 18 508
2014 More than 20 years in the federal public service 29 43 13 9 6 0 0 72 15 467
2011 Less than 3 years in the federal public service 56 34 6 2 1 0 0 91 3 268
2011 3 to 10 years in the federal public service 35 41 12 8 4 0 0 76 12 1023
2011 11 to 20 years in the federal public service 30 42 15 8 5 0 0 72 12 796
2011 More than 20 years in the federal public service 31 39 15 8 6 1 0 71 14 904
2008 Less than 3 years in the federal public service 52 35 8 3 1 1 0 88 4 504
2008 3 to 10 years in the federal public service 38 41 10 7 3 1 0 80 10 1051
2008 11 to 20 years in the federal public service 32 47 10 7 3 0 0 80 10 825
2008 More than 20 years in the federal public service 34 41 13 9 3 0 0 76 12 951

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 44 31 12 8 4 0 0 75 13 444
2017 3 to 10 years in the federal public service 29 33 17 10 10 0 0 63 20 467
2017 11 to 20 years in the federal public service 26 31 21 13 9 0 0 57 22 569
2017 More than 20 years in the federal public service 31 34 15 10 10 1 0 65 20 416
2014 Less than 3 years in the federal public service 64 26 8 2 0 0 0 90 3 91
2014 3 to 10 years in the federal public service 16 33 24 13 13 0 0 49 27 540
2014 11 to 20 years in the federal public service 18 26 18 19 19 1 0 43 38 509
2014 More than 20 years in the federal public service 16 31 17 18 17 0 0 47 35 469
2011 Less than 3 years in the federal public service 47 32 11 6 4 0 0 79 10 268
2011 3 to 10 years in the federal public service 25 34 21 12 7 1 0 59 20 1026
2011 11 to 20 years in the federal public service 23 35 20 13 7 1 0 59 21 801
2011 More than 20 years in the federal public service 25 35 17 13 10 1 0 60 23 909

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 44 32 12 9 3 0 0 76 12 444
2017 3 to 10 years in the federal public service 29 35 16 13 7 0 0 64 20 468
2017 11 to 20 years in the federal public service 24 35 20 12 8 0 0 60 20 571
2017 More than 20 years in the federal public service 30 39 14 10 7 0 0 69 17 416
2014 Less than 3 years in the federal public service 64 28 7 1 0 0 0 92 1 91
2014 3 to 10 years in the federal public service 17 30 25 15 13 0 0 47 28 540
2014 11 to 20 years in the federal public service 18 27 17 19 19 0 0 45 38 509
2014 More than 20 years in the federal public service 16 33 17 19 15 0 0 49 34 469
2011 Less than 3 years in the federal public service 43 38 11 6 3 0 0 81 9 269
2011 3 to 10 years in the federal public service 24 37 17 14 7 1 0 62 21 1024
2011 11 to 20 years in the federal public service 22 37 19 15 7 1 0 59 21 798
2011 More than 20 years in the federal public service 24 39 16 12 8 0 0 63 21 908
2008 Less than 3 years in the federal public service 46 35 10 6 3 1 0 82 8 505
2008 3 to 10 years in the federal public service 36 39 10 10 4 0 0 75 14 1052
2008 11 to 20 years in the federal public service 33 44 12 8 3 0 0 77 11 827
2008 More than 20 years in the federal public service 36 41 13 7 4 1 0 77 10 953

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 35 21 16 13 10 4 1 59 24 444
2017 3 to 10 years in the federal public service 26 24 19 14 12 4 0 52 28 469
2017 11 to 20 years in the federal public service 29 25 20 12 9 4 0 56 22 570
2017 More than 20 years in the federal public service 35 25 14 14 9 3 0 62 23 414
2014 Less than 3 years in the federal public service 45 17 17 8 2 8 3 69 12 91
2014 3 to 10 years in the federal public service 19 28 22 14 13 3 1 48 29 540
2014 11 to 20 years in the federal public service 26 17 17 18 17 6 0 46 37 509
2014 More than 20 years in the federal public service 26 23 22 12 10 6 1 53 23 469
2011 Less than 3 years in the federal public service 40 23 14 11 6 6 1 67 18 268
2011 3 to 10 years in the federal public service 26 22 18 15 13 5 1 52 29 1023
2011 11 to 20 years in the federal public service 28 27 15 15 11 4 1 57 27 800
2011 More than 20 years in the federal public service 32 28 14 10 9 5 1 64 21 909
2008 Less than 3 years in the federal public service 34 26 18 12 5 6 0 64 18 505
2008 3 to 10 years in the federal public service 30 27 19 11 8 5 0 60 20 1052
2008 11 to 20 years in the federal public service 35 30 13 10 6 5 1 68 18 826
2008 More than 20 years in the federal public service 38 31 14 9 4 3 1 72 14 951
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 Less than 3 years in the federal public service 28 36 36 444
2017 3 to 10 years in the federal public service 25 35 40 469
2017 11 to 20 years in the federal public service 21 43 36 571
2017 More than 20 years in the federal public service 26 39 35 416
2014 Less than 3 years in the federal public service 35 26 39 91
2014 3 to 10 years in the federal public service 24 40 36 540
2014 11 to 20 years in the federal public service 24 37 39 509
2014 More than 20 years in the federal public service 26 38 36 468
2011 Less than 3 years in the federal public service 21 51 29 270
2011 3 to 10 years in the federal public service 24 43 33 1026
2011 11 to 20 years in the federal public service 17 52 31 801
2011 More than 20 years in the federal public service 25 47 29 914

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Less than 3 years in the federal public service 0 15 25 7 48 6 114
2017 3 to 10 years in the federal public service 7 32 29 10 16 7 117
2017 11 to 20 years in the federal public service 14 46 33 3 1 3 120
2017 More than 20 years in the federal public service 60 17 13 6 2 2 111
2014 Less than 3 years in the federal public service 1 1 7 28 9999 62 30
2014 3 to 10 years in the federal public service 9 37 39 5 9999 11 144
2014 11 to 20 years in the federal public service 13 25 25 27 9999 10 108
2014 More than 20 years in the federal public service 60 10 6 7 9999 17 110
2011 Less than 3 years in the federal public service 2 21 33 12 9999 32 57
2011 3 to 10 years in the federal public service 5 27 47 13 9999 9 253
2011 11 to 20 years in the federal public service 23 27 39 6 9999 6 134
2011 More than 20 years in the federal public service 69 8 12 4 9999 8 219
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Less than 3 years in the federal public service 11 89 444
2017 3 to 10 years in the federal public service 21 79 468
2017 11 to 20 years in the federal public service 22 78 569
2017 More than 20 years in the federal public service 16 84 415
2014 Less than 3 years in the federal public service 6 94 91
2014 3 to 10 years in the federal public service 15 85 538
2014 11 to 20 years in the federal public service 21 79 508
2014 More than 20 years in the federal public service 22 78 468

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 79 48
2017 3 to 10 years in the federal public service 63 102
2017 11 to 20 years in the federal public service 51 124
2017 More than 20 years in the federal public service 61 67
2014 3 to 10 years in the federal public service 55 88
2014 11 to 20 years in the federal public service 60 107
2014 More than 20 years in the federal public service 45 92

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 40 48
2017 3 to 10 years in the federal public service 58 102
2017 11 to 20 years in the federal public service 63 124
2017 More than 20 years in the federal public service 50 67
2014 3 to 10 years in the federal public service 55 88
2014 11 to 20 years in the federal public service 60 107
2014 More than 20 years in the federal public service 55 92

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 0 48
2017 3 to 10 years in the federal public service 10 102
2017 11 to 20 years in the federal public service 4 124
2017 More than 20 years in the federal public service 10 67
2014 3 to 10 years in the federal public service 4 88
2014 11 to 20 years in the federal public service 4 107
2014 More than 20 years in the federal public service 12 92

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 6 102
2017 More than 20 years in the federal public service 0 67
2014 11 to 20 years in the federal public service 0 107

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in the federal public service 5 124

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 21 102
2017 11 to 20 years in the federal public service 16 124
2014 3 to 10 years in the federal public service 8 88
2014 11 to 20 years in the federal public service 12 107
2014 More than 20 years in the federal public service 7 92

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 25 48
2017 3 to 10 years in the federal public service 45 102
2017 11 to 20 years in the federal public service 44 124
2017 More than 20 years in the federal public service 49 67
2014 3 to 10 years in the federal public service 48 88
2014 11 to 20 years in the federal public service 30 107
2014 More than 20 years in the federal public service 34 91

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 25 48
2017 3 to 10 years in the federal public service 39 102
2017 11 to 20 years in the federal public service 45 124
2017 More than 20 years in the federal public service 45 67
2014 3 to 10 years in the federal public service 45 88
2014 11 to 20 years in the federal public service 40 107
2014 More than 20 years in the federal public service 42 91

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 29 48
2017 3 to 10 years in the federal public service 51 102
2017 11 to 20 years in the federal public service 45 124
2017 More than 20 years in the federal public service 43 67
2014 3 to 10 years in the federal public service 43 88
2014 11 to 20 years in the federal public service 48 107
2014 More than 20 years in the federal public service 57 91

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 31 48
2017 3 to 10 years in the federal public service 33 102
2017 11 to 20 years in the federal public service 47 124
2017 More than 20 years in the federal public service 40 67
2014 3 to 10 years in the federal public service 31 88
2014 11 to 20 years in the federal public service 39 107
2014 More than 20 years in the federal public service 38 91

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 19 48
2017 3 to 10 years in the federal public service 31 102
2017 11 to 20 years in the federal public service 33 124
2017 More than 20 years in the federal public service 37 67
2014 3 to 10 years in the federal public service 27 88
2014 11 to 20 years in the federal public service 33 107
2014 More than 20 years in the federal public service 36 91

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 57 48
2017 3 to 10 years in the federal public service 53 102
2017 11 to 20 years in the federal public service 61 124
2017 More than 20 years in the federal public service 46 67
2014 3 to 10 years in the federal public service 60 88
2014 11 to 20 years in the federal public service 66 107
2014 More than 20 years in the federal public service 48 91

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 26 48
2017 3 to 10 years in the federal public service 30 102
2017 11 to 20 years in the federal public service 46 124
2017 More than 20 years in the federal public service 37 67
2014 3 to 10 years in the federal public service 36 88
2014 11 to 20 years in the federal public service 25 107
2014 More than 20 years in the federal public service 30 91

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 0 48
2017 3 to 10 years in the federal public service 0 102
2014 More than 20 years in the federal public service 0 91

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 14 48
2017 3 to 10 years in the federal public service 12 102
2017 11 to 20 years in the federal public service 4 124
2014 11 to 20 years in the federal public service 5 107

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 13 102
2017 11 to 20 years in the federal public service 10 124
2017 More than 20 years in the federal public service 9 67
2014 3 to 10 years in the federal public service 15 88
2014 11 to 20 years in the federal public service 10 107
2014 More than 20 years in the federal public service 8 91

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 24 48
2017 3 to 10 years in the federal public service 50 102
2017 11 to 20 years in the federal public service 55 124
2017 More than 20 years in the federal public service 50 67
2014 3 to 10 years in the federal public service 44 88
2014 11 to 20 years in the federal public service 39 107
2014 More than 20 years in the federal public service 36 91

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 32 48
2017 3 to 10 years in the federal public service 35 102
2017 11 to 20 years in the federal public service 26 124
2017 More than 20 years in the federal public service 22 67
2014 3 to 10 years in the federal public service 34 88
2014 11 to 20 years in the federal public service 30 107
2014 More than 20 years in the federal public service 28 91

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 15 48
2017 3 to 10 years in the federal public service 11 102
2017 11 to 20 years in the federal public service 11 124
2017 More than 20 years in the federal public service 12 67
2014 3 to 10 years in the federal public service 15 88
2014 11 to 20 years in the federal public service 6 107
2014 More than 20 years in the federal public service 16 91

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 35 48
2017 3 to 10 years in the federal public service 51 102
2017 11 to 20 years in the federal public service 57 124
2017 More than 20 years in the federal public service 52 67
2014 3 to 10 years in the federal public service 53 88
2014 11 to 20 years in the federal public service 50 107
2014 More than 20 years in the federal public service 57 91

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 19 48
2017 3 to 10 years in the federal public service 30 102
2017 11 to 20 years in the federal public service 35 124
2017 More than 20 years in the federal public service 31 67
2014 3 to 10 years in the federal public service 22 88
2014 11 to 20 years in the federal public service 22 107
2014 More than 20 years in the federal public service 33 91

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 9 102
2017 11 to 20 years in the federal public service 9 124
2017 More than 20 years in the federal public service 16 67
2014 3 to 10 years in the federal public service 11 88
2014 11 to 20 years in the federal public service 7 107
2014 More than 20 years in the federal public service 11 91

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 14 48
2017 3 to 10 years in the federal public service 26 102
2017 11 to 20 years in the federal public service 28 124
2017 More than 20 years in the federal public service 30 67
2014 3 to 10 years in the federal public service 25 88
2014 11 to 20 years in the federal public service 29 107
2014 More than 20 years in the federal public service 20 91

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 0 48
2017 3 to 10 years in the federal public service 12 102
2017 11 to 20 years in the federal public service 11 124
2017 More than 20 years in the federal public service 11 67
2014 3 to 10 years in the federal public service 8 88
2014 11 to 20 years in the federal public service 7 107
2014 More than 20 years in the federal public service 17 91

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 0 48
2017 3 to 10 years in the federal public service 8 102
2017 11 to 20 years in the federal public service 11 124
2017 More than 20 years in the federal public service 14 67
2014 3 to 10 years in the federal public service 11 88
2014 11 to 20 years in the federal public service 5 107

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 10 48
2017 3 to 10 years in the federal public service 13 102
2017 11 to 20 years in the federal public service 11 124
2017 More than 20 years in the federal public service 9 67
2014 3 to 10 years in the federal public service 10 88
2014 11 to 20 years in the federal public service 14 107
2014 More than 20 years in the federal public service 22 91

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 6 102
2017 11 to 20 years in the federal public service 10 124
2017 More than 20 years in the federal public service 7 67
2014 3 to 10 years in the federal public service 22 88
2014 11 to 20 years in the federal public service 6 107
2014 More than 20 years in the federal public service 10 91

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 46 48
2017 3 to 10 years in the federal public service 32 102
2017 11 to 20 years in the federal public service 23 124
2017 More than 20 years in the federal public service 19 67
2014 3 to 10 years in the federal public service 19 88
2014 11 to 20 years in the federal public service 35 107
2014 More than 20 years in the federal public service 27 91

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 6 94
2017 11 to 20 years in the federal public service 6 110
2017 More than 20 years in the federal public service 9 58
2014 3 to 10 years in the federal public service 10 78
2014 11 to 20 years in the federal public service 15 99
2014 More than 20 years in the federal public service 5 87

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 28 48
2017 3 to 10 years in the federal public service 19 94
2017 11 to 20 years in the federal public service 9 110
2017 More than 20 years in the federal public service 14 58
2014 3 to 10 years in the federal public service 14 78
2014 11 to 20 years in the federal public service 18 99
2014 More than 20 years in the federal public service 8 87

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 11 94
2017 11 to 20 years in the federal public service 8 110
2017 More than 20 years in the federal public service 14 58
2014 3 to 10 years in the federal public service 10 78
2014 11 to 20 years in the federal public service 12 99
2014 More than 20 years in the federal public service 7 87

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 11 94
2017 11 to 20 years in the federal public service 6 110
2014 3 to 10 years in the federal public service 8 78
2014 11 to 20 years in the federal public service 4 99
2014 More than 20 years in the federal public service 6 87

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 7 94
2017 11 to 20 years in the federal public service 8 110
2014 3 to 10 years in the federal public service 9 78
2014