2017 Public Service Employee Survey Results for Veterans Affairs Canada by Question 105. In total, how many years have you been working in the federal public service?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	45	44	2	8	2	0	88	10	444
2017	3 to 10 years in the federal public service	31	48	5	12	3	0	79	15	469
2017	11 to 20 years in the federal public service	29	50	4	12	4	0	79	16	570
2017	More than 20 years in the federal public service	32	49	6	11	3	0	81	14	416
2014	Less than 3 years in the federal public service	61	28	2	6	2	1	89	8	91
2014	3 to 10 years in the federal public service	30	46	4	12	7	0	76	19	539
2014	11 to 20 years in the federal public service	30	44	4	15	8	0	74	22	509
2014	More than 20 years in the federal public service	36	43	7	10	4	0	79	14	468
2011	Less than 3 years in the federal public service	49	41	3	6	1	0	90	7	269
2011	3 to 10 years in the federal public service	37	45	4	11	3	0	82	14	1026
2011	11 to 20 years in the federal public service	36	45	4	11	4	0	81	15	805
2011	More than 20 years in the federal public service	40	43	4	9	4	0	84	12	917
2008	Less than 3 years in the federal public service	45	41	3	9	2	0	87	10	504
2008	3 to 10 years in the federal public service	38	47	3	9	3	0	85	12	1050
2008	11 to 20 years in the federal public service	41	46	3	7	2	0	87	10	827
2008	More than 20 years in the federal public service	45	43	5	6	2	0	88	7	954

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	82	15	0	2	1	0	1	98	2	442
2017	3 to 10 years in the federal public service	77	17	3	2	0	0	0	94	3	468
2017	11 to 20 years in the federal public service	76	16	3	3	1	1	1	94	4	566
2017	More than 20 years in the federal public service	71	22	2	3	0	0	1	94	3	413
2014	Less than 3 years in the federal public service	86	12	0	1	0	1	0	99	1	91
2014	3 to 10 years in the federal public service	77	17	2	2	1	0	1	94	3	539
2014	11 to 20 years in the federal public service	76	18	3	2	1	0	0	94	3	509
2014	More than 20 years in the federal public service	69	23	3	3	1	0	0	93	4	469
2011	Less than 3 years in the federal public service	81	14	1	2	1	0	1	96	3	269
2011	3 to 10 years in the federal public service	73	18	3	2	1	0	2	93	3	1025
2011	11 to 20 years in the federal public service	71	19	3	2	1	1	3	94	3	802
2011	More than 20 years in the federal public service	72	20	3	2	1	1	2	94	3	914
2008	Less than 3 years in the federal public service	80	16	1	1	0	0	1	97	1	502
2008	3 to 10 years in the federal public service	76	17	2	2	1	0	2	95	3	1050
2008	11 to 20 years in the federal public service	74	18	3	2	1	0	2	94	3	828
2008	More than 20 years in the federal public service	74	18	3	2	1	0	2	95	2	952

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	81	12	3	2	2	0	1	94	4	443
2017	3 to 10 years in the federal public service	72	17	4	3	2	0	1	91	6	469
2017	11 to 20 years in the federal public service	68	18	4	5	2	0	2	88	7	569
2017	More than 20 years in the federal public service	66	21	5	5	2	0	0	87	7	416
2014	Less than 3 years in the federal public service	71	11	3	11	0	1	3	86	12	91
2014	3 to 10 years in the federal public service	68	18	6	5	2	0	2	87	7	539
2014	11 to 20 years in the federal public service	69	19	4	5	3	0	0	88	8	508
2014	More than 20 years in the federal public service	61	23	7	6	3	0	1	85	8	467
2011	Less than 3 years in the federal public service	68	17	2	4	1	0	7	92	6	269
2011	3 to 10 years in the federal public service	68	17	4	4	3	0	4	88	7	1021
2011	11 to 20 years in the federal public service	63	19	4	6	3	0	5	87	10	803
2011	More than 20 years in the federal public service	66	18	4	5	2	0	5	88	8	914
2008	Less than 3 years in the federal public service	80	10	2	3	2	0	3	92	5	501
2008	3 to 10 years in the federal public service	69	16	3	7	2	0	4	88	9	1052
2008	11 to 20 years in the federal public service	69	17	2	5	3	0	5	90	8	825
2008	More than 20 years in the federal public service	68	17	3	5	2	0	5	90	7	950

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	49	29	6	9	7	0	0	78	16	443
2017	3 to 10 years in the federal public service	36	37	5	13	9	0	0	74	22	469
2017	11 to 20 years in the federal public service	39	35	6	13	8	0	0	73	21	569
2017	More than 20 years in the federal public service	41	34	6	11	8	0	0	76	19	415
2014	Less than 3 years in the federal public service	64	19	5	6	5	1	0	84	11	91
2014	3 to 10 years in the federal public service	38	32	5	18	6	1	0	71	24	539
2014	11 to 20 years in the federal public service	43	31	7	10	9	0	0	73	20	507
2014	More than 20 years in the federal public service	41	37	6	8	6	2	0	79	14	468
2011	Less than 3 years in the federal public service	47	36	5	6	6	0	0	83	12	270
2011	3 to 10 years in the federal public service	45	35	7	9	4	0	0	80	13	1022
2011	11 to 20 years in the federal public service	40	37	8	9	5	0	1	78	14	797
2011	More than 20 years in the federal public service	41	38	7	8	5	0	1	80	13	913

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	27	41	9	17	6	0	0	68	23	441
2017	3 to 10 years in the federal public service	17	38	13	20	12	0	0	55	32	469
2017	11 to 20 years in the federal public service	16	43	12	19	9	0	0	60	29	568
2017	More than 20 years in the federal public service	21	45	10	15	9	0	0	66	24	416
2014	Less than 3 years in the federal public service	31	38	17	9	5	1	0	70	14	91
2014	3 to 10 years in the federal public service	15	38	12	20	14	0	0	53	35	539
2014	11 to 20 years in the federal public service	20	32	12	21	15	0	0	52	36	509
2014	More than 20 years in the federal public service	19	40	9	19	12	0	0	60	31	469
2011	Less than 3 years in the federal public service	35	34	10	14	6	0	1	69	20	270
2011	3 to 10 years in the federal public service	21	39	14	17	8	0	0	61	25	1027
2011	11 to 20 years in the federal public service	24	41	13	15	7	0	1	65	22	806
2011	More than 20 years in the federal public service	27	39	15	11	7	0	1	67	18	914
2008	Less than 3 years in the federal public service	30	36	11	14	7	1	1	67	22	501
2008	3 to 10 years in the federal public service	24	44	10	14	7	0	1	68	22	1047
2008	11 to 20 years in the federal public service	25	45	12	13	4	0	0	71	17	827
2008	More than 20 years in the federal public service	27	44	12	11	4	0	1	72	15	953

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	38	40	10	8	4	0	78	12	442
2017	3 to 10 years in the federal public service	37	38	10	9	6	0	75	15	469
2017	11 to 20 years in the federal public service	42	41	8	7	2	0	83	9	569
2017	More than 20 years in the federal public service	40	41	7	7	4	0	82	12	416
2014	Less than 3 years in the federal public service	38	35	15	9	2	1	73	12	91
2014	3 to 10 years in the federal public service	38	39	9	6	7	0	78	13	539
2014	11 to 20 years in the federal public service	38	33	12	13	4	0	71	17	509
2014	More than 20 years in the federal public service	42	37	11	6	4	0	80	9	469
2011	Less than 3 years in the federal public service	45	33	13	6	1	0	79	8	267
2011	3 to 10 years in the federal public service	41	36	11	7	4	0	77	11	1023
2011	11 to 20 years in the federal public service	40	37	11	9	3	0	77	12	802
2011	More than 20 years in the federal public service	46	36	7	5	5	0	82	11	914
2008	Less than 3 years in the federal public service	42	34	12	8	4	0	76	12	504
2008	3 to 10 years in the federal public service	38	42	9	7	4	0	80	11	1051
2008	11 to 20 years in the federal public service	40	41	10	5	3	0	81	9	825
2008	More than 20 years in the federal public service	45	38	10	4	3	0	82	7	954

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	50	33	7	7	2	0	0	83	9	443
2017	3 to 10 years in the federal public service	45	35	7	9	5	0	0	80	13	469
2017	11 to 20 years in the federal public service	49	37	5	6	2	0	0	86	8	571
2017	More than 20 years in the federal public service	43	41	5	7	4	0	0	84	11	414
2014	Less than 3 years in the federal public service	49	36	8	5	2	1	0	86	7	91
2014	3 to 10 years in the federal public service	47	33	8	6	6	0	0	80	12	537
2014	11 to 20 years in the federal public service	42	35	7	10	5	0	0	78	15	509
2014	More than 20 years in the federal public service	48	38	7	4	3	0	0	85	8	469
2011	Less than 3 years in the federal public service	46	33	11	6	4	0	0	79	10	269
2011	3 to 10 years in the federal public service	45	38	7	6	4	0	0	83	10	1026
2011	11 to 20 years in the federal public service	48	34	8	7	3	0	0	83	10	806
2011	More than 20 years in the federal public service	48	37	4	6	4	0	1	86	10	914
2008	Less than 3 years in the federal public service	41	37	8	8	5	0	0	79	13	504
2008	3 to 10 years in the federal public service	45	40	6	6	4	0	0	84	10	1052
2008	11 to 20 years in the federal public service	46	39	6	6	2	0	0	85	8	827
2008	More than 20 years in the federal public service	50	38	6	3	2	0	0	89	5	955

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	48	36	6	7	1	0	85	9	442
2017	3 to 10 years in the federal public service	41	36	7	11	4	0	77	16	467
2017	11 to 20 years in the federal public service	43	35	7	11	5	0	78	15	570
2017	More than 20 years in the federal public service	46	33	10	8	4	0	78	12	415
2014	Less than 3 years in the federal public service	54	30	9	7	0	1	85	7	90
2014	3 to 10 years in the federal public service	38	43	6	6	6	0	81	13	539
2014	11 to 20 years in the federal public service	38	34	9	11	7	1	73	18	509
2014	More than 20 years in the federal public service	44	35	8	10	3	0	79	13	469

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	52	27	8	7	5	0	0	79	12	443
2017	3 to 10 years in the federal public service	40	33	8	9	9	0	1	74	18	469
2017	11 to 20 years in the federal public service	40	34	7	10	9	0	0	74	19	571
2017	More than 20 years in the federal public service	38	36	9	11	6	1	0	74	17	415
2014	Less than 3 years in the federal public service	55	22	9	7	1	3	3	82	9	91
2014	3 to 10 years in the federal public service	40	30	12	8	8	0	1	71	16	539
2014	11 to 20 years in the federal public service	33	30	10	15	11	0	0	64	26	508
2014	More than 20 years in the federal public service	30	33	11	15	11	0	0	63	26	469
2011	Less than 3 years in the federal public service	46	31	11	5	2	1	3	80	8	268
2011	3 to 10 years in the federal public service	37	35	11	9	6	1	1	73	15	1024
2011	11 to 20 years in the federal public service	35	35	12	9	7	1	1	71	16	805
2011	More than 20 years in the federal public service	37	35	10	9	8	0	1	73	17	915

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	27	18	15	10	13	4	13	54	27	443
2017	3 to 10 years in the federal public service	31	19	11	13	16	1	8	56	32	468
2017	11 to 20 years in the federal public service	31	23	11	11	15	0	8	60	28	571
2017	More than 20 years in the federal public service	30	20	10	13	14	0	12	57	31	416
2014	Less than 3 years in the federal public service	30	17	19	4	7	1	21	61	14	91
2014	3 to 10 years in the federal public service	38	25	10	7	12	1	7	68	21	539
2014	11 to 20 years in the federal public service	29	22	8	10	19	2	11	59	33	509
2014	More than 20 years in the federal public service	29	24	11	12	15	1	9	59	29	469
2011	Less than 3 years in the federal public service	41	20	11	5	7	5	11	73	13	268
2011	3 to 10 years in the federal public service	36	23	9	11	12	1	7	64	25	1025
2011	11 to 20 years in the federal public service	35	24	8	12	14	1	6	63	28	804
2011	More than 20 years in the federal public service	35	23	8	11	14	1	9	63	28	912
2008	Less than 3 years in the federal public service	38	22	10	8	6	5	11	72	16	502
2008	3 to 10 years in the federal public service	38	25	7	12	10	1	7	68	24	1052
2008	11 to 20 years in the federal public service	37	27	7	10	11	1	6	69	23	826
2008	More than 20 years in the federal public service	37	24	8	11	11	1	8	67	24	953

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	38	42	10	6	3	80	10	444
2017	3 to 10 years in the federal public service	36	42	10	6	5	78	12	469
2017	11 to 20 years in the federal public service	36	46	7	8	3	82	11	569
2017	More than 20 years in the federal public service	36	42	8	8	6	78	14	416
2014	Less than 3 years in the federal public service	31	55	7	6	2	86	7	91
2014	3 to 10 years in the federal public service	31	39	13	9	8	70	17	539
2014	11 to 20 years in the federal public service	28	37	13	14	8	65	22	509
2014	More than 20 years in the federal public service	29	46	10	8	7	75	14	469
2011	Less than 3 years in the federal public service	49	35	9	6	2	84	7	270
2011	3 to 10 years in the federal public service	38	36	13	8	5	74	13	1024
2011	11 to 20 years in the federal public service	35	41	11	8	5	76	13	800
2011	More than 20 years in the federal public service	40	37	8	8	5	78	14	910
2008	Less than 3 years in the federal public service	43	37	10	5	4	81	9	500
2008	3 to 10 years in the federal public service	39	43	9	7	2	82	9	1049
2008	11 to 20 years in the federal public service	42	41	9	6	2	83	8	817
2008	More than 20 years in the federal public service	46	39	6	5	3	85	9	947

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	30	36	14	13	7	1	66	20	444
2017	3 to 10 years in the federal public service	24	33	18	12	12	0	58	24	466
2017	11 to 20 years in the federal public service	23	35	14	15	12	0	59	27	571
2017	More than 20 years in the federal public service	25	34	17	12	10	0	60	23	415
2014	Less than 3 years in the federal public service	35	48	13	3	0	0	83	4	91
2014	3 to 10 years in the federal public service	22	32	16	16	13	0	55	29	540
2014	11 to 20 years in the federal public service	17	31	18	18	17	0	48	34	509
2014	More than 20 years in the federal public service	19	34	19	13	14	0	54	27	468
2011	Less than 3 years in the federal public service	33	36	17	8	4	2	70	13	270
2011	3 to 10 years in the federal public service	19	37	18	14	10	0	57	25	1026
2011	11 to 20 years in the federal public service	18	36	19	16	10	0	55	27	805
2011	More than 20 years in the federal public service	21	36	17	14	13	0	56	27	915

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	34	42	11	9	3	76	12	443
2017	3 to 10 years in the federal public service	27	43	13	10	7	70	17	467
2017	11 to 20 years in the federal public service	29	38	13	14	7	67	20	570
2017	More than 20 years in the federal public service	31	40	11	11	6	71	18	416

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	46	38	10	4	2	0	0	85	5	444
2017	3 to 10 years in the federal public service	42	41	8	5	4	0	0	83	9	469
2017	11 to 20 years in the federal public service	43	38	9	6	4	0	0	81	10	569
2017	More than 20 years in the federal public service	41	45	7	3	3	1	0	86	6	414
2014	Less than 3 years in the federal public service	55	38	7	0	1	0	0	93	1	90
2014	3 to 10 years in the federal public service	34	39	13	9	4	0	0	73	14	540
2014	11 to 20 years in the federal public service	32	33	19	10	6	0	0	65	16	508
2014	More than 20 years in the federal public service	38	35	12	5	9	1	0	74	14	469
2011	Less than 3 years in the federal public service	48	35	11	3	1	1	0	85	4	269
2011	3 to 10 years in the federal public service	34	41	13	7	4	1	0	77	10	1026
2011	11 to 20 years in the federal public service	30	46	12	7	3	1	1	78	10	805
2011	More than 20 years in the federal public service	37	40	12	5	4	1	0	78	10	915
2008	Less than 3 years in the federal public service	53	34	8	3	1	0	0	87	4	502
2008	3 to 10 years in the federal public service	46	39	9	5	2	0	0	85	6	1050
2008	11 to 20 years in the federal public service	46	40	8	3	2	0	0	87	6	826
2008	More than 20 years in the federal public service	50	37	7	3	2	1	0	88	5	951

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	38	33	14	10	5	71	15	444
2017	3 to 10 years in the federal public service	24	40	13	12	11	64	23	468
2017	11 to 20 years in the federal public service	27	36	12	13	12	63	25	571
2017	More than 20 years in the federal public service	26	38	11	12	12	64	24	414

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	55	32	9	2	1	0	88	3	444
2017	3 to 10 years in the federal public service	54	34	7	3	2	0	89	4	468
2017	11 to 20 years in the federal public service	56	33	7	3	1	0	89	4	569
2017	More than 20 years in the federal public service	59	32	4	4	1	0	91	5	415
2014	Less than 3 years in the federal public service	67	22	8	4	0	0	88	4	91
2014	3 to 10 years in the federal public service	58	27	8	3	4	0	84	8	540
2014	11 to 20 years in the federal public service	59	26	7	5	2	1	85	7	509
2014	More than 20 years in the federal public service	62	27	7	2	1	0	89	4	468
2011	Less than 3 years in the federal public service	65	29	4	0	1	0	95	2	269
2011	3 to 10 years in the federal public service	60	29	7	2	1	0	89	3	1027
2011	11 to 20 years in the federal public service	61	29	6	3	1	0	90	3	800
2011	More than 20 years in the federal public service	63	28	4	3	2	0	91	5	911

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	28	36	15	14	7	1	1	65	21	444
2017	3 to 10 years in the federal public service	25	34	12	17	11	0	0	59	28	467
2017	11 to 20 years in the federal public service	26	38	11	14	11	0	0	64	25	569
2017	More than 20 years in the federal public service	26	40	11	12	11	0	0	66	23	415
2014	Less than 3 years in the federal public service	26	51	11	10	2	0	1	77	11	91
2014	3 to 10 years in the federal public service	21	40	10	14	14	0	0	62	28	539
2014	11 to 20 years in the federal public service	19	33	12	16	19	0	0	52	36	508
2014	More than 20 years in the federal public service	21	35	11	14	19	0	0	56	33	469
2011	Less than 3 years in the federal public service	31	31	20	8	6	0	4	64	14	267
2011	3 to 10 years in the federal public service	25	38	15	14	7	0	0	63	21	1027
2011	11 to 20 years in the federal public service	23	41	13	14	9	0	0	64	23	798
2011	More than 20 years in the federal public service	29	38	11	11	10	0	1	67	21	911

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	30	38	15	9	6	0	1	69	16	443
2017	3 to 10 years in the federal public service	27	30	18	14	12	0	0	57	25	467
2017	11 to 20 years in the federal public service	31	33	13	13	11	0	0	64	23	570
2017	More than 20 years in the federal public service	30	36	13	11	10	0	1	67	20	416
2014	Less than 3 years in the federal public service	36	38	16	7	2	1	0	75	9	91
2014	3 to 10 years in the federal public service	26	34	13	13	13	0	1	60	26	540
2014	11 to 20 years in the federal public service	23	28	16	17	17	0	0	51	33	509
2014	More than 20 years in the federal public service	23	34	17	11	14	0	0	58	25	469

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	38	35	12	9	6	0	1	73	15	444
2017	3 to 10 years in the federal public service	28	36	14	11	10	0	0	64	22	467
2017	11 to 20 years in the federal public service	30	36	11	13	10	0	0	66	23	570
2017	More than 20 years in the federal public service	29	40	14	11	7	0	0	69	17	416
2014	Less than 3 years in the federal public service	45	41	10	3	0	0	0	87	4	91
2014	3 to 10 years in the federal public service	27	33	14	15	11	0	0	60	26	540
2014	11 to 20 years in the federal public service	26	27	16	17	13	1	0	54	31	508
2014	More than 20 years in the federal public service	25	33	16	14	12	0	0	58	26	467
2011	Less than 3 years in the federal public service	42	39	11	6	1	0	0	81	8	270
2011	3 to 10 years in the federal public service	33	39	12	11	5	0	0	72	17	1024
2011	11 to 20 years in the federal public service	31	40	13	11	6	0	0	71	16	800
2011	More than 20 years in the federal public service	31	40	12	9	6	1	0	72	16	911

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	47	37	8	6	2	84	8	444
2017	3 to 10 years in the federal public service	38	40	12	5	4	78	10	468
2017	11 to 20 years in the federal public service	40	39	13	6	2	79	8	569
2017	More than 20 years in the federal public service	43	39	7	6	5	82	11	416
2014	Less than 3 years in the federal public service	64	31	3	0	1	95	2	91
2014	3 to 10 years in the federal public service	39	37	10	10	4	76	14	537
2014	11 to 20 years in the federal public service	35	34	13	12	5	69	17	507
2014	More than 20 years in the federal public service	42	37	11	6	4	79	10	468
2011	Less than 3 years in the federal public service	55	35	5	4	1	90	5	270
2011	3 to 10 years in the federal public service	42	38	8	8	3	81	11	1028
2011	11 to 20 years in the federal public service	41	41	9	5	4	82	9	805
2011	More than 20 years in the federal public service	44	38	8	6	4	82	10	915
2008	Less than 3 years in the federal public service	51	35	8	4	2	86	5	504
2008	3 to 10 years in the federal public service	47	39	8	4	2	85	6	1052
2008	11 to 20 years in the federal public service	48	40	6	5	2	88	6	828
2008	More than 20 years in the federal public service	50	38	6	4	2	88	6	955

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	38	28	14	10	8	1	1	67	19	444
2017	3 to 10 years in the federal public service	27	34	16	11	11	0	0	62	22	468
2017	11 to 20 years in the federal public service	22	31	20	15	11	0	1	54	26	569
2017	More than 20 years in the federal public service	25	26	19	15	13	0	2	52	29	414
2014	Less than 3 years in the federal public service	39	42	14	1	1	0	2	83	2	91
2014	3 to 10 years in the federal public service	25	31	19	9	15	0	0	57	24	540
2014	11 to 20 years in the federal public service	23	23	22	14	16	0	2	47	30	508
2014	More than 20 years in the federal public service	23	23	24	12	17	0	1	46	29	469
2011	Less than 3 years in the federal public service	48	29	13	5	4	0	0	78	9	268
2011	3 to 10 years in the federal public service	32	30	18	11	8	0	1	62	20	1025
2011	11 to 20 years in the federal public service	30	28	21	11	9	0	1	59	19	801
2011	More than 20 years in the federal public service	26	27	23	10	13	1	1	54	23	914
2008	Less than 3 years in the federal public service	40	31	15	7	5	0	1	72	13	503
2008	3 to 10 years in the federal public service	28	33	21	10	7	0	1	62	17	1052
2008	11 to 20 years in the federal public service	27	31	22	11	9	0	1	58	20	827
2008	More than 20 years in the federal public service	25	30	24	13	8	0	0	55	20	955

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	11	20	32	18	14	1	4	33	33	442
2017	3 to 10 years in the federal public service	15	29	32	15	6	0	2	21	45	467
2017	11 to 20 years in the federal public service	18	27	36	13	4	0	1	17	46	568
2017	More than 20 years in the federal public service	19	30	32	12	5	0	2	17	50	413
2014	Less than 3 years in the federal public service	9	15	19	30	19	6	4	54	26	91
2014	3 to 10 years in the federal public service	17	31	34	11	5	0	1	16	49	540
2014	11 to 20 years in the federal public service	23	32	34	8	3	0	1	11	55	509
2014	More than 20 years in the federal public service	23	34	30	10	1	1	1	11	58	468
2011	Less than 3 years in the federal public service	8	22	22	23	16	2	7	43	32	265
2011	3 to 10 years in the federal public service	18	29	30	13	7	1	2	21	48	1021
2011	11 to 20 years in the federal public service	20	31	30	11	6	0	1	18	52	800
2011	More than 20 years in the federal public service	22	32	30	10	3	0	2	13	55	908
2008	Less than 3 years in the federal public service	7	19	31	25	13	2	3	40	27	499
2008	3 to 10 years in the federal public service	12	28	33	16	8	0	2	25	42	1042
2008	11 to 20 years in the federal public service	13	32	37	12	4	1	1	16	46	822
2008	More than 20 years in the federal public service	13	32	35	13	5	0	2	18	45	951

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	9	14	27	22	22	3	4	47	24	440
2017	3 to 10 years in the federal public service	11	23	31	19	10	3	2	31	37	464
2017	11 to 20 years in the federal public service	15	24	33	16	8	2	1	26	40	568
2017	More than 20 years in the federal public service	11	22	35	18	9	2	4	28	35	414
2014	Less than 3 years in the federal public service	4	13	20	29	25	5	5	59	19	89
2014	3 to 10 years in the federal public service	20	29	32	11	6	1	2	17	50	538
2014	11 to 20 years in the federal public service	25	29	28	12	5	1	1	17	54	507
2014	More than 20 years in the federal public service	26	27	29	14	2	2	1	16	54	467
2011	Less than 3 years in the federal public service	11	13	25	18	20	6	8	44	27	265
2011	3 to 10 years in the federal public service	16	21	28	18	11	3	3	30	40	1020
2011	11 to 20 years in the federal public service	17	23	29	16	11	2	2	28	41	800
2011	More than 20 years in the federal public service	17	25	27	16	7	4	3	25	46	904
2008	Less than 3 years in the federal public service	6	11	25	25	22	6	5	52	19	496
2008	3 to 10 years in the federal public service	10	18	28	24	14	2	3	41	30	1044
2008	11 to 20 years in the federal public service	9	19	32	23	11	3	3	37	29	821
2008	More than 20 years in the federal public service	8	21	33	24	9	2	4	34	31	944

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	11	19	32	17	15	2	4	33	33	440
2017	3 to 10 years in the federal public service	16	22	29	17	9	2	5	28	41	466
2017	11 to 20 years in the federal public service	16	28	35	14	7	0	1	20	44	567
2017	More than 20 years in the federal public service	20	22	32	16	6	1	4	23	43	413
2014	Less than 3 years in the federal public service	12	10	18	17	33	5	6	56	24	90
2014	3 to 10 years in the federal public service	29	25	24	11	6	1	3	19	56	540
2014	11 to 20 years in the federal public service	26	23	28	13	5	3	2	19	51	508
2014	More than 20 years in the federal public service	27	24	30	11	3	2	1	15	53	465
2011	Less than 3 years in the federal public service	15	17	22	15	14	7	9	36	38	266
2011	3 to 10 years in the federal public service	20	23	27	16	8	2	4	25	46	1023
2011	11 to 20 years in the federal public service	22	24	28	13	7	2	4	22	49	797
2011	More than 20 years in the federal public service	22	27	30	11	5	2	4	17	51	905
2008	Less than 3 years in the federal public service	12	17	25	21	14	6	5	39	32	498
2008	3 to 10 years in the federal public service	16	25	27	16	9	2	4	26	45	1041
2008	11 to 20 years in the federal public service	17	27	30	15	5	3	4	21	47	819
2008	More than 20 years in the federal public service	14	26	32	16	7	2	4	24	42	950

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	7	9	26	27	26	1	5	56	16	441
2017	3 to 10 years in the federal public service	9	20	29	24	12	1	4	38	31	464
2017	11 to 20 years in the federal public service	13	21	37	19	8	0	1	27	35	565
2017	More than 20 years in the federal public service	18	24	30	17	7	1	3	25	43	410
2014	Less than 3 years in the federal public service	6	8	17	34	29	0	7	68	14	91
2014	3 to 10 years in the federal public service	19	15	33	21	9	1	3	31	36	536
2014	11 to 20 years in the federal public service	25	20	29	18	5	0	1	24	47	503
2014	More than 20 years in the federal public service	25	22	32	15	4	1	1	19	48	465
2011	Less than 3 years in the federal public service	8	8	22	26	24	3	9	57	18	264
2011	3 to 10 years in the federal public service	14	18	31	21	11	2	4	34	33	1021
2011	11 to 20 years in the federal public service	15	21	31	19	10	2	3	31	37	795
2011	More than 20 years in the federal public service	18	23	34	15	5	1	3	21	43	900
2008	Less than 3 years in the federal public service	5	8	26	31	23	3	4	58	14	496
2008	3 to 10 years in the federal public service	10	17	30	26	12	1	4	40	28	1039
2008	11 to 20 years in the federal public service	10	19	36	23	7	1	4	32	30	820
2008	More than 20 years in the federal public service	9	21	39	20	6	1	2	28	32	948

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	12	15	22	17	23	4	6	45	30	439
2017	3 to 10 years in the federal public service	20	24	27	15	10	1	3	27	46	465
2017	11 to 20 years in the federal public service	27	28	25	12	6	1	1	19	55	569
2017	More than 20 years in the federal public service	28	27	27	9	6	0	3	15	56	414
2014	Less than 3 years in the federal public service	3	14	18	25	30	6	5	62	18	91
2014	3 to 10 years in the federal public service	30	25	29	8	5	0	3	13	57	539
2014	11 to 20 years in the federal public service	42	24	22	7	4	0	1	11	66	508
2014	More than 20 years in the federal public service	37	28	21	8	3	1	1	12	67	469
2011	Less than 3 years in the federal public service	13	13	21	19	23	2	9	47	29	265
2011	3 to 10 years in the federal public service	27	23	22	15	8	1	3	24	52	1018
2011	11 to 20 years in the federal public service	28	27	24	10	9	0	2	19	56	800
2011	More than 20 years in the federal public service	29	30	26	9	3	0	2	13	61	908
2008	Less than 3 years in the federal public service	7	13	27	22	22	4	6	48	22	498
2008	3 to 10 years in the federal public service	16	22	27	20	12	1	3	33	40	1046
2008	11 to 20 years in the federal public service	19	27	32	15	4	0	3	19	48	823
2008	More than 20 years in the federal public service	18	28	31	14	6	0	2	21	47	947

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	9	18	21	21	17	7	6	44	31	439
2017	3 to 10 years in the federal public service	12	20	31	18	12	4	4	33	34	466
2017	11 to 20 years in the federal public service	15	19	32	22	9	1	1	32	35	568
2017	More than 20 years in the federal public service	14	23	29	20	9	2	4	31	39	413
2014	Less than 3 years in the federal public service	15	12	11	16	26	14	6	53	34	90
2014	3 to 10 years in the federal public service	15	16	31	21	9	1	5	32	34	539
2014	11 to 20 years in the federal public service	18	19	24	23	11	1	3	36	39	507
2014	More than 20 years in the federal public service	15	19	31	25	7	1	3	32	36	467
2011	Less than 3 years in the federal public service	10	16	25	14	20	6	8	40	31	267
2011	3 to 10 years in the federal public service	12	18	26	23	14	2	5	40	32	1019
2011	11 to 20 years in the federal public service	13	22	28	21	11	2	4	34	36	788
2011	More than 20 years in the federal public service	12	21	30	24	9	2	3	35	34	902
2008	Less than 3 years in the federal public service	9	15	20	22	18	8	7	47	29	499
2008	3 to 10 years in the federal public service	13	21	26	21	14	3	3	36	36	1041
2008	11 to 20 years in the federal public service	12	24	30	20	9	1	3	31	37	820
2008	More than 20 years in the federal public service	9	25	29	21	10	1	3	33	36	943

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	17	20	33	17	9	2	2	28	38	440
2017	3 to 10 years in the federal public service	18	28	32	11	8	1	2	20	47	464
2017	11 to 20 years in the federal public service	20	29	34	12	5	1	1	16	49	568
2017	More than 20 years in the federal public service	17	27	34	12	6	2	2	18	46	412
2014	Less than 3 years in the federal public service	6	13	27	21	24	4	5	50	21	90
2014	3 to 10 years in the federal public service	20	33	27	13	4	1	3	17	55	537
2014	11 to 20 years in the federal public service	28	21	31	12	5	1	3	17	51	505
2014	More than 20 years in the federal public service	24	28	34	10	3	1	1	13	52	467

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	79	11	2	4	1	0	3	93	5	444
2017	3 to 10 years in the federal public service	73	13	6	3	1	0	4	89	4	468
2017	11 to 20 years in the federal public service	77	10	6	2	2	0	2	89	5	570
2017	More than 20 years in the federal public service	72	13	5	2	3	1	3	89	6	414
2014	Less than 3 years in the federal public service	72	11	2	6	3	0	5	88	10	91
2014	3 to 10 years in the federal public service	64	21	5	3	3	0	3	88	7	540
2014	11 to 20 years in the federal public service	76	11	5	2	3	0	3	90	5	509
2014	More than 20 years in the federal public service	74	12	6	3	2	1	2	89	5	469
2011	Less than 3 years in the federal public service	76	11	3	2	1	2	6	94	4	270
2011	3 to 10 years in the federal public service	70	15	5	4	3	1	3	88	7	1022
2011	11 to 20 years in the federal public service	70	15	5	3	3	0	3	89	7	804
2011	More than 20 years in the federal public service	74	15	5	2	2	0	3	91	4	913
2008	Less than 3 years in the federal public service	73	11	4	3	3	1	6	90	6	501
2008	3 to 10 years in the federal public service	70	13	5	3	4	0	4	87	7	1052
2008	11 to 20 years in the federal public service	71	13	4	3	3	0	6	89	7	825
2008	More than 20 years in the federal public service	73	13	5	2	2	0	5	91	4	955

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	33	26	14	7	9	7	4	67	18	444
2017	3 to 10 years in the federal public service	25	31	14	12	12	5	2	59	26	468
2017	11 to 20 years in the federal public service	24	29	16	12	13	5	2	56	27	570
2017	More than 20 years in the federal public service	26	32	16	12	8	4	2	61	22	414
2014	Less than 3 years in the federal public service	39	26	12	1	4	7	12	80	5	91
2014	3 to 10 years in the federal public service	25	25	21	12	11	4	3	54	24	540
2014	11 to 20 years in the federal public service	25	28	18	14	10	4	1	56	25	509
2014	More than 20 years in the federal public service	26	33	17	9	10	4	2	62	20	466

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	50	28	7	8	6	1	0	79	14	444
2017	3 to 10 years in the federal public service	38	30	9	13	10	0	0	68	23	468
2017	11 to 20 years in the federal public service	38	29	10	11	11	0	0	68	22	570
2017	More than 20 years in the federal public service	39	33	9	9	9	1	1	73	18	416
2014	Less than 3 years in the federal public service	57	29	3	10	0	0	0	86	11	91
2014	3 to 10 years in the federal public service	35	34	10	11	9	0	0	70	20	540
2014	11 to 20 years in the federal public service	37	28	12	11	11	1	0	66	22	508
2014	More than 20 years in the federal public service	39	32	8	9	10	1	0	72	20	469

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	41	32	8	10	7	2	1	75	17	443
2017	3 to 10 years in the federal public service	23	37	16	18	6	1	0	60	25	468
2017	11 to 20 years in the federal public service	25	35	13	16	9	1	0	61	26	569
2017	More than 20 years in the federal public service	27	36	12	14	9	1	1	64	23	415
2014	Less than 3 years in the federal public service	40	42	8	6	3	0	0	83	8	91
2014	3 to 10 years in the federal public service	21	43	10	16	8	1	1	66	24	539
2014	11 to 20 years in the federal public service	23	38	16	15	7	1	1	62	22	509
2014	More than 20 years in the federal public service	25	37	17	9	8	3	2	65	18	469
2011	Less than 3 years in the federal public service	36	34	12	8	6	3	1	73	15	269
2011	3 to 10 years in the federal public service	25	38	12	14	8	2	1	65	23	1028
2011	11 to 20 years in the federal public service	25	36	14	16	7	1	1	62	23	806
2011	More than 20 years in the federal public service	27	36	15	12	6	2	1	65	19	915
2008	Less than 3 years in the federal public service	39	34	11	10	2	3	1	76	13	505
2008	3 to 10 years in the federal public service	26	39	12	15	6	1	1	66	22	1053
2008	11 to 20 years in the federal public service	22	42	12	15	7	2	0	65	23	826
2008	More than 20 years in the federal public service	27	37	14	14	5	2	1	66	19	954

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	27	25	14	10	4	19	1	65	18	443
2017	3 to 10 years in the federal public service	22	30	16	15	10	6	1	56	27	467
2017	11 to 20 years in the federal public service	21	26	17	15	11	9	0	52	29	570
2017	More than 20 years in the federal public service	23	29	17	13	9	8	1	57	24	416
2014	Less than 3 years in the federal public service	38	18	10	6	3	23	2	75	12	91
2014	3 to 10 years in the federal public service	20	32	16	13	9	6	4	57	24	539
2014	11 to 20 years in the federal public service	19	28	19	12	12	9	1	52	27	509
2014	More than 20 years in the federal public service	30	21	22	8	9	9	1	57	19	468
2011	Less than 3 years in the federal public service	36	27	11	7	7	10	3	72	16	268
2011	3 to 10 years in the federal public service	26	27	18	14	9	6	1	57	24	1023
2011	11 to 20 years in the federal public service	25	28	16	15	10	5	1	57	26	803
2011	More than 20 years in the federal public service	26	28	19	11	9	5	1	58	21	912
2008	Less than 3 years in the federal public service	35	25	11	9	6	12	2	69	17	505
2008	3 to 10 years in the federal public service	27	29	16	13	8	6	1	60	23	1051
2008	11 to 20 years in the federal public service	25	31	12	15	9	8	1	61	26	821
2008	More than 20 years in the federal public service	30	28	17	11	8	5	1	61	21	955

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	13	14	16	15	13	27	1	39	39	443
2017	3 to 10 years in the federal public service	8	17	16	21	19	16	2	31	49	466
2017	11 to 20 years in the federal public service	7	18	17	25	18	13	2	30	51	569
2017	More than 20 years in the federal public service	10	23	18	21	11	15	2	40	39	416
2014	Less than 3 years in the federal public service	20	16	7	13	9	31	5	56	33	91
2014	3 to 10 years in the federal public service	11	14	20	18	20	14	2	31	45	540
2014	11 to 20 years in the federal public service	9	22	19	18	18	13	1	36	42	509
2014	More than 20 years in the federal public service	10	25	16	22	14	11	2	40	41	469

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	55	29	4	6	4	1	85	10	443
2017	3 to 10 years in the federal public service	40	38	9	8	4	1	78	12	468
2017	11 to 20 years in the federal public service	39	36	11	10	5	0	75	15	571
2017	More than 20 years in the federal public service	42	39	7	8	4	0	81	12	411
2014	Less than 3 years in the federal public service	64	25	5	2	3	0	89	6	91
2014	3 to 10 years in the federal public service	36	40	10	10	3	0	77	13	540
2014	11 to 20 years in the federal public service	36	36	9	14	5	0	72	19	509
2014	More than 20 years in the federal public service	38	41	8	9	4	0	79	13	468

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	43	29	12	10	5	1	1	73	15	444
2017	3 to 10 years in the federal public service	37	33	9	10	10	0	0	71	20	468
2017	11 to 20 years in the federal public service	37	34	11	9	9	0	0	71	18	571
2017	More than 20 years in the federal public service	35	37	13	7	7	0	0	73	14	415
2014	Less than 3 years in the federal public service	54	26	5	5	1	8	0	88	6	91
2014	3 to 10 years in the federal public service	39	31	13	10	7	0	0	70	17	540
2014	11 to 20 years in the federal public service	42	30	9	10	8	0	1	72	18	509
2014	More than 20 years in the federal public service	40	34	11	8	8	0	0	74	15	469
2011	Less than 3 years in the federal public service	41	31	14	8	4	1	1	73	13	270
2011	3 to 10 years in the federal public service	33	35	15	10	6	0	0	69	16	1027
2011	11 to 20 years in the federal public service	34	37	13	10	7	0	0	71	16	802
2011	More than 20 years in the federal public service	32	37	14	9	7	0	1	70	16	917
2008	Less than 3 years in the federal public service	34	36	13	9	5	1	1	71	15	504
2008	3 to 10 years in the federal public service	33	36	11	11	7	0	0	70	19	1052
2008	11 to 20 years in the federal public service	33	36	13	11	7	1	0	69	18	826
2008	More than 20 years in the federal public service	36	35	13	9	7	0	0	71	16	955

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	55	24	9	7	2	2	0	81	9	444
2017	3 to 10 years in the federal public service	48	28	9	7	6	1	0	77	14	468
2017	11 to 20 years in the federal public service	44	30	10	7	7	1	0	75	15	571
2017	More than 20 years in the federal public service	39	29	14	8	5	4	2	72	14	415
2014	Less than 3 years in the federal public service	73	18	3	3	1	1	2	93	4	91
2014	3 to 10 years in the federal public service	49	25	11	6	7	1	1	76	13	540
2014	11 to 20 years in the federal public service	46	28	9	6	7	2	3	77	14	508
2014	More than 20 years in the federal public service	42	27	15	7	7	2	0	71	14	468
2011	Less than 3 years in the federal public service	50	29	8	5	2	6	0	84	7	270
2011	3 to 10 years in the federal public service	41	32	13	8	4	2	0	74	13	1026
2011	11 to 20 years in the federal public service	40	33	14	7	5	2	0	74	12	802
2011	More than 20 years in the federal public service	37	35	13	8	6	1	0	74	13	913
2008	Less than 3 years in the federal public service	44	31	9	6	3	5	1	80	10	505
2008	3 to 10 years in the federal public service	41	31	12	8	6	1	1	73	14	1052
2008	11 to 20 years in the federal public service	39	34	12	7	5	2	0	75	13	825
2008	More than 20 years in the federal public service	41	31	12	9	5	2	0	74	13	955

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	51	27	11	7	3	0	0	79	10	444
2017	3 to 10 years in the federal public service	42	30	7	9	10	1	0	73	20	467
2017	11 to 20 years in the federal public service	41	32	10	9	8	0	0	73	17	570
2017	More than 20 years in the federal public service	36	36	9	12	6	1	0	73	18	414
2014	Less than 3 years in the federal public service	74	17	5	1	2	1	1	92	3	91
2014	3 to 10 years in the federal public service	44	26	13	9	7	0	0	71	16	540
2014	11 to 20 years in the federal public service	42	30	10	9	8	0	1	73	17	509
2014	More than 20 years in the federal public service	40	30	11	12	7	0	0	70	19	469
2011	Less than 3 years in the federal public service	48	34	7	5	3	2	0	84	8	270
2011	3 to 10 years in the federal public service	38	36	11	9	6	0	0	74	15	1022
2011	11 to 20 years in the federal public service	34	38	10	9	8	0	0	73	16	802
2011	More than 20 years in the federal public service	35	40	9	9	7	0	0	75	16	913
2008	Less than 3 years in the federal public service	45	32	8	9	3	2	0	79	13	504
2008	3 to 10 years in the federal public service	38	35	10	10	6	0	0	73	16	1052
2008	11 to 20 years in the federal public service	38	36	9	10	6	1	0	75	16	826
2008	More than 20 years in the federal public service	40	34	10	8	6	1	0	75	15	954

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	87	7	2	1	1	0	1	96	2	444
2017	3 to 10 years in the federal public service	82	9	4	0	1	0	3	94	1	468
2017	11 to 20 years in the federal public service	83	7	4	2	2	0	3	93	3	571
2017	More than 20 years in the federal public service	80	10	3	1	2	0	2	93	4	414
2014	Less than 3 years in the federal public service	87	4	2	3	3	0	1	92	6	90
2014	3 to 10 years in the federal public service	82	7	4	2	2	0	3	92	4	540
2014	11 to 20 years in the federal public service	82	9	3	1	2	0	4	94	3	508
2014	More than 20 years in the federal public service	77	10	5	3	2	0	2	90	5	468
2011	Less than 3 years in the federal public service	87	8	2	0	1	0	1	97	1	269
2011	3 to 10 years in the federal public service	80	11	2	2	2	0	3	94	4	1023
2011	11 to 20 years in the federal public service	76	13	3	2	2	0	3	93	4	800
2011	More than 20 years in the federal public service	79	12	4	2	1	0	2	93	3	912
2008	Less than 3 years in the federal public service	85	5	3	1	2	1	3	94	4	503
2008	3 to 10 years in the federal public service	81	8	3	2	3	0	3	92	5	1053
2008	11 to 20 years in the federal public service	81	8	1	1	3	0	5	94	4	826
2008	More than 20 years in the federal public service	81	9	4	1	1	0	4	93	3	954

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	59	18	6	4	5	4	5	84	10	443
2017	3 to 10 years in the federal public service	51	26	6	7	4	3	3	82	12	467
2017	11 to 20 years in the federal public service	55	25	6	5	7	1	2	81	12	569
2017	More than 20 years in the federal public service	54	26	5	6	3	4	3	85	9	415
2014	Less than 3 years in the federal public service	69	10	0	3	4	3	11	92	8	91
2014	3 to 10 years in the federal public service	58	19	6	4	8	2	3	81	12	540
2014	11 to 20 years in the federal public service	59	17	6	6	7	1	4	80	14	509
2014	More than 20 years in the federal public service	50	24	11	6	4	3	3	78	11	469
2011	Less than 3 years in the federal public service	54	23	6	6	4	2	6	83	11	268
2011	3 to 10 years in the federal public service	50	25	8	7	5	2	4	79	12	1024
2011	11 to 20 years in the federal public service	45	26	8	6	6	3	7	79	13	801
2011	More than 20 years in the federal public service	47	27	8	6	6	1	5	78	13	914

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	61	20	6	8	3	0	1	82	12	444
2017	3 to 10 years in the federal public service	51	27	8	7	7	0	0	78	14	467
2017	11 to 20 years in the federal public service	56	21	9	7	7	0	0	77	14	570
2017	More than 20 years in the federal public service	53	26	8	7	5	1	0	80	12	413

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	65	19	9	5	3	1	84	7	444
2017	3 to 10 years in the federal public service	55	24	11	4	5	1	80	10	467
2017	11 to 20 years in the federal public service	57	21	10	5	6	0	79	11	570
2017	More than 20 years in the federal public service	54	25	11	4	4	2	80	9	415

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	57	23	10	7	4	0	0	79	11	444
2017	3 to 10 years in the federal public service	51	25	9	7	8	0	0	76	16	467
2017	11 to 20 years in the federal public service	50	24	8	9	8	0	0	75	17	566
2017	More than 20 years in the federal public service	50	27	8	10	5	0	0	77	14	413
2014	Less than 3 years in the federal public service	83	7	5	2	1	1	0	92	4	91
2014	3 to 10 years in the federal public service	51	25	8	7	8	0	0	77	15	540
2014	11 to 20 years in the federal public service	52	23	11	6	7	0	1	75	13	507
2014	More than 20 years in the federal public service	46	24	13	9	7	0	0	70	16	468

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	13	31	13	9	9	13	13	59	23	23
2017	3 to 10 years in the federal public service	25	39	16	8	3	5	3	70	12	62
2017	11 to 20 years in the federal public service	24	35	16	12	3	4	6	66	16	142
2017	More than 20 years in the federal public service	26	31	13	13	8	4	5	63	23	109
2014	3 to 10 years in the federal public service	47	20	7	10	12	1	3	69	23	66
2014	11 to 20 years in the federal public service	20	35	21	12	8	0	4	57	21	97
2014	More than 20 years in the federal public service	26	40	13	6	5	1	9	73	12	134

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	46	30	9	3	3	9	0	83	7	444
2017	3 to 10 years in the federal public service	28	34	17	8	5	7	1	67	14	469
2017	11 to 20 years in the federal public service	21	31	20	12	9	7	0	57	22	570
2017	More than 20 years in the federal public service	23	34	16	11	8	8	0	62	20	415
2014	Less than 3 years in the federal public service	55	24	9	3	3	6	0	84	7	91
2014	3 to 10 years in the federal public service	18	29	22	11	13	5	1	50	26	540
2014	11 to 20 years in the federal public service	16	21	24	14	15	10	0	41	33	509
2014	More than 20 years in the federal public service	9	26	23	16	16	10	0	39	36	469
2011	Less than 3 years in the federal public service	31	35	16	6	3	7	1	72	10	267
2011	3 to 10 years in the federal public service	19	32	22	12	7	7	1	55	21	1028
2011	11 to 20 years in the federal public service	15	29	26	12	11	7	0	47	25	801
2011	More than 20 years in the federal public service	18	29	21	12	11	7	1	52	25	912

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	38	33	12	9	5	3	0	73	15	444
2017	3 to 10 years in the federal public service	24	31	19	15	7	3	1	57	23	468
2017	11 to 20 years in the federal public service	16	32	17	20	12	2	0	50	33	569
2017	More than 20 years in the federal public service	20	34	19	15	10	2	0	55	25	415
2014	Less than 3 years in the federal public service	50	27	8	6	4	5	0	81	11	91
2014	3 to 10 years in the federal public service	13	22	26	18	19	2	1	36	38	540
2014	11 to 20 years in the federal public service	11	20	19	22	25	4	0	32	49	508
2014	More than 20 years in the federal public service	7	26	19	23	23	2	1	33	47	469
2011	Less than 3 years in the federal public service	37	31	18	7	5	2	0	69	13	269
2011	3 to 10 years in the federal public service	15	28	22	19	12	2	0	44	33	1025
2011	11 to 20 years in the federal public service	12	28	22	20	15	3	0	41	36	799
2011	More than 20 years in the federal public service	15	29	20	16	16	3	1	45	34	907
2008	Less than 3 years in the federal public service	34	35	13	7	4	6	1	74	12	504
2008	3 to 10 years in the federal public service	24	35	16	12	9	3	0	62	22	1052
2008	11 to 20 years in the federal public service	19	36	20	13	9	3	0	57	22	823
2008	More than 20 years in the federal public service	22	34	17	16	8	2	0	57	25	949

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	26	30	16	12	8	6	1	61	22	442
2017	3 to 10 years in the federal public service	15	30	15	22	12	6	0	48	36	469
2017	11 to 20 years in the federal public service	11	22	22	24	16	5	0	35	42	567
2017	More than 20 years in the federal public service	12	27	21	20	13	6	0	41	36	416
2014	Less than 3 years in the federal public service	44	21	8	15	4	7	0	71	20	91
2014	3 to 10 years in the federal public service	10	16	25	23	23	3	1	26	47	540
2014	11 to 20 years in the federal public service	6	19	18	24	28	6	0	26	55	508
2014	More than 20 years in the federal public service	5	21	19	23	27	4	0	28	52	468
2011	Less than 3 years in the federal public service	23	27	23	10	6	12	0	57	18	269
2011	3 to 10 years in the federal public service	9	27	23	21	14	6	0	38	37	1025
2011	11 to 20 years in the federal public service	6	26	24	24	14	6	0	35	40	797
2011	More than 20 years in the federal public service	9	28	21	20	14	7	1	39	38	912
2008	Less than 3 years in the federal public service	20	34	18	12	5	10	1	61	19	503
2008	3 to 10 years in the federal public service	12	34	17	20	10	6	0	49	32	1052
2008	11 to 20 years in the federal public service	10	33	20	20	10	6	0	46	33	824
2008	More than 20 years in the federal public service	12	34	21	18	9	5	0	49	29	953

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	33	25	18	11	9	4	0	60	21	443
2017	3 to 10 years in the federal public service	22	25	17	16	15	5	0	49	32	469
2017	11 to 20 years in the federal public service	16	28	21	15	15	4	0	46	32	569
2017	More than 20 years in the federal public service	17	37	16	12	12	6	0	58	25	415
2014	Less than 3 years in the federal public service	42	23	12	6	7	10	0	72	15	91
2014	3 to 10 years in the federal public service	13	16	25	18	22	5	1	31	43	539
2014	11 to 20 years in the federal public service	9	20	16	18	31	6	0	31	52	509
2014	More than 20 years in the federal public service	7	25	19	15	27	6	0	35	45	469
2011	Less than 3 years in the federal public service	28	31	15	11	7	9	0	64	19	269
2011	3 to 10 years in the federal public service	13	30	18	18	14	7	0	46	34	1026
2011	11 to 20 years in the federal public service	11	28	21	18	15	7	0	42	35	800
2011	More than 20 years in the federal public service	14	27	21	16	14	7	0	45	33	913
2008	Less than 3 years in the federal public service	27	34	17	6	5	11	0	69	12	503
2008	3 to 10 years in the federal public service	19	31	18	15	10	8	0	54	27	1051
2008	11 to 20 years in the federal public service	17	35	18	15	7	9	0	56	24	825
2008	More than 20 years in the federal public service	21	36	15	12	10	7	0	61	23	955

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	28	33	13	15	7	4	0	64	22	443
2017	3 to 10 years in the federal public service	17	26	18	22	14	3	0	44	38	469
2017	11 to 20 years in the federal public service	11	30	14	25	17	3	0	42	43	566
2017	More than 20 years in the federal public service	12	32	20	18	16	2	0	45	35	414
2014	Less than 3 years in the federal public service	32	31	13	12	4	7	0	68	18	91
2014	3 to 10 years in the federal public service	11	18	17	27	24	2	1	30	53	538
2014	11 to 20 years in the federal public service	8	20	15	23	32	3	0	29	56	507
2014	More than 20 years in the federal public service	4	25	18	22	28	2	0	30	51	469
2011	Less than 3 years in the federal public service	25	35	17	10	8	5	0	64	19	270
2011	3 to 10 years in the federal public service	10	30	16	25	16	3	0	42	42	1025
2011	11 to 20 years in the federal public service	9	30	18	23	18	3	0	40	42	798
2011	More than 20 years in the federal public service	12	31	18	20	15	3	0	44	37	911
2008	Less than 3 years in the federal public service	23	41	13	13	4	6	0	68	18	503
2008	3 to 10 years in the federal public service	16	36	14	21	10	3	0	54	32	1050
2008	11 to 20 years in the federal public service	14	41	14	21	8	2	0	56	30	827
2008	More than 20 years in the federal public service	18	38	14	18	9	3	0	58	28	953

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	42	40	9	6	2	1	0	82	8	444
2017	3 to 10 years in the federal public service	29	44	14	9	3	1	0	73	13	468
2017	11 to 20 years in the federal public service	25	41	17	10	6	1	0	67	16	571
2017	More than 20 years in the federal public service	24	44	17	10	5	1	0	68	15	416
2014	Less than 3 years in the federal public service	42	35	14	4	0	2	3	81	4	91
2014	3 to 10 years in the federal public service	15	31	19	21	11	2	1	47	34	539
2014	11 to 20 years in the federal public service	14	28	22	20	14	2	0	43	35	509
2014	More than 20 years in the federal public service	10	36	22	16	14	2	0	46	31	469
2011	Less than 3 years in the federal public service	36	40	13	7	2	2	1	77	10	268
2011	3 to 10 years in the federal public service	22	41	17	13	6	1	0	64	19	1023
2011	11 to 20 years in the federal public service	21	41	20	11	6	2	0	63	17	800
2011	More than 20 years in the federal public service	23	44	15	10	6	1	0	69	16	915

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	52	36	6	3	1	1	0	89	5	443
2017	3 to 10 years in the federal public service	43	39	10	5	1	1	0	84	6	469
2017	11 to 20 years in the federal public service	42	41	11	4	2	1	0	83	6	571
2017	More than 20 years in the federal public service	43	42	9	4	1	2	0	86	5	416
2014	Less than 3 years in the federal public service	62	24	9	1	3	1	0	87	4	91
2014	3 to 10 years in the federal public service	39	36	16	4	1	3	1	78	6	540
2014	11 to 20 years in the federal public service	43	40	9	5	2	2	0	84	7	507
2014	More than 20 years in the federal public service	43	40	9	4	2	2	0	84	6	469
2011	Less than 3 years in the federal public service	38	37	13	3	2	5	3	81	5	268
2011	3 to 10 years in the federal public service	34	41	13	5	2	3	0	78	8	1027
2011	11 to 20 years in the federal public service	34	41	13	7	2	3	1	78	9	803
2011	More than 20 years in the federal public service	36	41	13	3	2	3	1	80	6	911

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	40	31	11	9	5	3	1	74	14	443
2017	3 to 10 years in the federal public service	34	34	12	9	8	1	1	70	17	469
2017	11 to 20 years in the federal public service	33	37	11	11	6	2	1	72	17	568
2017	More than 20 years in the federal public service	34	38	12	9	5	2	0	74	14	414
2014	Less than 3 years in the federal public service	54	18	10	8	6	4	1	75	14	91
2014	3 to 10 years in the federal public service	31	37	18	5	6	2	2	70	11	539
2014	11 to 20 years in the federal public service	33	38	11	8	6	3	0	74	15	509
2014	More than 20 years in the federal public service	35	36	16	6	5	2	1	73	11	469
2011	Less than 3 years in the federal public service	44	29	8	10	4	3	2	77	15	265
2011	3 to 10 years in the federal public service	34	35	12	9	5	4	1	73	15	1024
2011	11 to 20 years in the federal public service	32	39	12	9	4	4	1	74	14	801
2011	More than 20 years in the federal public service	35	36	12	8	5	3	1	73	14	910
2008	Less than 3 years in the federal public service	38	32	12	7	5	5	1	75	12	503
2008	3 to 10 years in the federal public service	32	36	12	10	5	4	1	71	15	1050
2008	11 to 20 years in the federal public service	32	36	11	11	3	5	2	73	15	826
2008	More than 20 years in the federal public service	36	37	11	6	5	4	2	77	11	954

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	26	26	24	12	7	5	1	55	20	442
2017	3 to 10 years in the federal public service	19	30	21	13	12	3	2	52	26	466
2017	11 to 20 years in the federal public service	19	32	22	14	11	2	0	52	26	570
2017	More than 20 years in the federal public service	18	29	24	16	7	3	2	50	24	416
2014	Less than 3 years in the federal public service	25	17	17	10	4	22	5	58	19	91
2014	3 to 10 years in the federal public service	18	27	21	21	10	4	1	47	32	540
2014	11 to 20 years in the federal public service	20	31	22	12	10	4	1	54	23	508
2014	More than 20 years in the federal public service	20	30	26	10	9	4	1	52	20	469
2011	Less than 3 years in the federal public service	17	24	24	17	6	9	3	46	26	265
2011	3 to 10 years in the federal public service	15	35	25	11	8	6	1	53	20	1023
2011	11 to 20 years in the federal public service	15	37	21	13	7	7	1	56	22	799
2011	More than 20 years in the federal public service	18	34	21	12	7	6	2	57	21	912

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	24	23	19	10	9	14	2	55	22	443
2017	3 to 10 years in the federal public service	16	25	15	19	16	7	2	46	38	469
2017	11 to 20 years in the federal public service	17	23	17	20	15	7	2	43	38	570
2017	More than 20 years in the federal public service	18	22	18	20	12	7	3	45	35	415
2014	Less than 3 years in the federal public service	26	19	11	11	4	20	10	63	21	91
2014	3 to 10 years in the federal public service	15	22	17	22	13	7	3	42	39	540
2014	11 to 20 years in the federal public service	16	24	16	14	19	9	2	45	37	507
2014	More than 20 years in the federal public service	14	27	19	17	13	7	3	46	33	468
2011	Less than 3 years in the federal public service	23	25	18	8	7	16	4	59	19	268
2011	3 to 10 years in the federal public service	14	24	21	18	12	8	3	42	34	1026
2011	11 to 20 years in the federal public service	14	23	22	19	13	8	1	41	35	801
2011	More than 20 years in the federal public service	19	27	18	15	13	8	1	50	30	914

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	76	9	5	3	1	1	5	91	4	443
2017	3 to 10 years in the federal public service	68	16	8	3	1	0	4	88	4	468
2017	11 to 20 years in the federal public service	68	17	7	2	3	0	2	88	5	571
2017	More than 20 years in the federal public service	64	18	8	5	1	0	4	85	7	416
2014	Less than 3 years in the federal public service	62	9	7	3	0	6	13	87	3	91
2014	3 to 10 years in the federal public service	58	19	9	4	2	3	5	84	7	540
2014	11 to 20 years in the federal public service	66	18	7	3	2	0	3	87	6	509
2014	More than 20 years in the federal public service	60	22	7	3	2	2	4	87	6	469

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	75	13	3	2	2	3	3	93	4	444
2017	3 to 10 years in the federal public service	68	17	6	3	1	2	3	89	5	467
2017	11 to 20 years in the federal public service	73	15	5	2	2	1	2	91	4	570
2017	More than 20 years in the federal public service	69	18	7	2	1	1	2	90	3	416
2014	Less than 3 years in the federal public service	77	3	4	4	0	7	3	90	5	90
2014	3 to 10 years in the federal public service	61	25	6	2	2	1	3	91	4	540
2014	11 to 20 years in the federal public service	71	15	6	3	2	1	2	89	5	509
2014	More than 20 years in the federal public service	64	19	8	2	1	3	3	87	4	468
2011	Less than 3 years in the federal public service	72	16	3	4	1	1	3	91	5	268
2011	3 to 10 years in the federal public service	66	20	7	3	1	2	3	89	4	1023
2011	11 to 20 years in the federal public service	66	18	6	3	2	2	3	88	5	802
2011	More than 20 years in the federal public service	69	19	6	2	2	1	2	90	4	913
2008	Less than 3 years in the federal public service	74	13	4	2	2	3	2	91	5	503
2008	3 to 10 years in the federal public service	68	17	6	3	2	1	3	88	5	1051
2008	11 to 20 years in the federal public service	69	19	5	3	1	1	2	90	4	827
2008	More than 20 years in the federal public service	73	17	4	2	2	1	1	92	4	952

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	28	29	14	15	6	7	1	63	22	443
2017	3 to 10 years in the federal public service	19	28	17	17	16	1	0	48	34	468
2017	11 to 20 years in the federal public service	14	30	15	22	15	2	0	46	39	571
2017	More than 20 years in the federal public service	16	31	20	18	12	3	1	49	31	416
2014	Less than 3 years in the federal public service	30	21	17	4	5	15	8	67	11	91
2014	3 to 10 years in the federal public service	11	23	20	21	19	4	1	36	43	539
2014	11 to 20 years in the federal public service	12	23	21	21	21	3	0	36	43	509
2014	More than 20 years in the federal public service	12	27	18	25	16	3	0	39	42	468
2011	Less than 3 years in the federal public service	28	27	20	10	5	7	2	61	17	269
2011	3 to 10 years in the federal public service	17	32	16	18	15	2	1	49	34	1026
2011	11 to 20 years in the federal public service	16	30	19	17	15	2	1	47	33	801
2011	More than 20 years in the federal public service	19	33	18	15	12	2	1	53	28	914
2008	Less than 3 years in the federal public service	28	33	14	12	6	7	1	66	19	503
2008	3 to 10 years in the federal public service	21	36	16	15	10	1	0	58	25	1051
2008	11 to 20 years in the federal public service	17	37	18	16	9	2	1	56	25	826
2008	More than 20 years in the federal public service	21	38	17	15	8	2	0	60	23	955

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	22	26	17	13	12	8	3	54	27	443
2017	3 to 10 years in the federal public service	18	24	15	18	22	2	2	43	41	467
2017	11 to 20 years in the federal public service	16	26	14	18	22	2	2	43	42	568
2017	More than 20 years in the federal public service	13	24	16	21	22	2	2	39	44	416
2014	Less than 3 years in the federal public service	13	12	19	13	9	18	15	38	34	90
2014	3 to 10 years in the federal public service	11	25	18	18	22	4	2	39	43	540
2014	11 to 20 years in the federal public service	10	20	17	22	27	2	1	32	51	509
2014	More than 20 years in the federal public service	9	19	19	20	28	3	3	29	51	469
2011	Less than 3 years in the federal public service	18	23	18	13	15	5	7	47	32	269
2011	3 to 10 years in the federal public service	10	25	17	18	23	3	4	38	44	1027
2011	11 to 20 years in the federal public service	10	24	16	20	24	2	4	36	47	805
2011	More than 20 years in the federal public service	10	21	20	17	23	2	6	35	44	915
2008	Less than 3 years in the federal public service	27	30	14	13	8	5	4	63	22	503
2008	3 to 10 years in the federal public service	19	33	15	16	13	2	2	54	31	1051
2008	11 to 20 years in the federal public service	14	27	15	21	18	2	3	43	41	827
2008	More than 20 years in the federal public service	10	28	16	21	17	2	5	41	41	954

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	24	32	19	12	5	7	61	19	444
2017	3 to 10 years in the federal public service	15	33	20	15	12	3	50	29	469
2017	11 to 20 years in the federal public service	18	33	21	15	10	2	52	26	571
2017	More than 20 years in the federal public service	17	36	20	15	8	4	55	24	415

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	45	31	11	3	3	6	1	81	6	443
2017	3 to 10 years in the federal public service	32	36	17	5	5	4	0	71	11	467
2017	11 to 20 years in the federal public service	36	35	18	4	4	3	0	73	8	569
2017	More than 20 years in the federal public service	37	38	14	5	2	2	1	77	8	413
2014	Less than 3 years in the federal public service	52	27	9	2	0	10	1	88	2	91
2014	3 to 10 years in the federal public service	32	34	21	4	2	5	1	71	7	539
2014	11 to 20 years in the federal public service	38	31	18	5	3	4	1	72	9	509
2014	More than 20 years in the federal public service	30	40	17	3	3	7	1	76	6	467

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	52	32	8	5	2	1	85	7	443
2017	3 to 10 years in the federal public service	35	38	12	9	4	2	75	13	467
2017	11 to 20 years in the federal public service	32	40	15	7	4	2	74	11	571
2017	More than 20 years in the federal public service	34	43	12	7	2	1	79	9	416
2014	Less than 3 years in the federal public service	66	23	3	3	3	1	91	6	91
2014	3 to 10 years in the federal public service	32	41	14	6	4	3	76	10	540
2014	11 to 20 years in the federal public service	34	37	13	10	4	3	73	14	509
2014	More than 20 years in the federal public service	31	43	15	7	2	2	75	10	469
2011	Less than 3 years in the federal public service	45	39	11	2	1	2	86	3	269
2011	3 to 10 years in the federal public service	27	42	17	7	4	3	71	11	1024
2011	11 to 20 years in the federal public service	24	41	19	8	5	3	67	13	801
2011	More than 20 years in the federal public service	26	39	19	6	5	3	68	12	908

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	63	27	5	4	1	0	90	5	444
2017	3 to 10 years in the federal public service	43	36	8	9	4	0	79	13	466
2017	11 to 20 years in the federal public service	35	39	12	8	5	0	75	13	569
2017	More than 20 years in the federal public service	40	41	9	6	4	0	81	10	415
2014	Less than 3 years in the federal public service	73	23	1	3	0	0	96	3	91
2014	3 to 10 years in the federal public service	33	45	10	7	5	0	78	12	540
2014	11 to 20 years in the federal public service	34	34	14	10	8	0	68	18	508
2014	More than 20 years in the federal public service	29	43	13	9	6	0	72	15	467
2011	Less than 3 years in the federal public service	56	34	6	2	1	0	91	3	268
2011	3 to 10 years in the federal public service	35	41	12	8	4	0	76	12	1023
2011	11 to 20 years in the federal public service	30	42	15	8	5	0	72	12	796
2011	More than 20 years in the federal public service	31	39	15	8	6	1	71	14	904
2008	Less than 3 years in the federal public service	52	35	8	3	1	1	88	4	504
2008	3 to 10 years in the federal public service	38	41	10	7	3	1	80	10	1051
2008	11 to 20 years in the federal public service	32	47	10	7	3	0	80	10	825
2008	More than 20 years in the federal public service	34	41	13	9	3	0	76	12	951

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	44	31	12	8	4	0	75	13	444
2017	3 to 10 years in the federal public service	29	33	17	10	10	0	63	20	467
2017	11 to 20 years in the federal public service	26	31	21	13	9	0	57	22	569
2017	More than 20 years in the federal public service	31	34	15	10	10	1	65	20	416
2014	Less than 3 years in the federal public service	64	26	8	2	0	0	90	3	91
2014	3 to 10 years in the federal public service	16	33	24	13	13	0	49	27	540
2014	11 to 20 years in the federal public service	18	26	18	19	19	1	43	38	509
2014	More than 20 years in the federal public service	16	31	17	18	17	0	47	35	469
2011	Less than 3 years in the federal public service	47	32	11	6	4	0	79	10	268
2011	3 to 10 years in the federal public service	25	34	21	12	7	1	59	20	1026
2011	11 to 20 years in the federal public service	23	35	20	13	7	1	59	21	801
2011	More than 20 years in the federal public service	25	35	17	13	10	1	60	23	909

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	44	32	12	9	3	0	76	12	444
2017	3 to 10 years in the federal public service	29	35	16	13	7	0	64	20	468
2017	11 to 20 years in the federal public service	24	35	20	12	8	0	60	20	571
2017	More than 20 years in the federal public service	30	39	14	10	7	0	69	17	416
2014	Less than 3 years in the federal public service	64	28	7	1	0	0	92	1	91
2014	3 to 10 years in the federal public service	17	30	25	15	13	0	47	28	540
2014	11 to 20 years in the federal public service	18	27	17	19	19	0	45	38	509
2014	More than 20 years in the federal public service	16	33	17	19	15	0	49	34	469
2011	Less than 3 years in the federal public service	43	38	11	6	3	0	81	9	269
2011	3 to 10 years in the federal public service	24	37	17	14	7	1	62	21	1024
2011	11 to 20 years in the federal public service	22	37	19	15	7	1	59	21	798
2011	More than 20 years in the federal public service	24	39	16	12	8	0	63	21	908
2008	Less than 3 years in the federal public service	46	35	10	6	3	1	82	8	505
2008	3 to 10 years in the federal public service	36	39	10	10	4	0	75	14	1052
2008	11 to 20 years in the federal public service	33	44	12	8	3	0	77	11	827
2008	More than 20 years in the federal public service	36	41	13	7	4	1	77	10	953

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	35	21	16	13	10	4	1	59	24	444
2017	3 to 10 years in the federal public service	26	24	19	14	12	4	0	52	28	469
2017	11 to 20 years in the federal public service	29	25	20	12	9	4	0	56	22	570
2017	More than 20 years in the federal public service	35	25	14	14	9	3	0	62	23	414
2014	Less than 3 years in the federal public service	45	17	17	8	2	8	3	69	12	91
2014	3 to 10 years in the federal public service	19	28	22	14	13	3	1	48	29	540
2014	11 to 20 years in the federal public service	26	17	17	18	17	6	0	46	37	509
2014	More than 20 years in the federal public service	26	23	22	12	10	6	1	53	23	469
2011	Less than 3 years in the federal public service	40	23	14	11	6	6	1	67	18	268
2011	3 to 10 years in the federal public service	26	22	18	15	13	5	1	52	29	1023
2011	11 to 20 years in the federal public service	28	27	15	15	11	4	1	57	27	800
2011	More than 20 years in the federal public service	32	28	14	10	9	5	1	64	21	909
2008	Less than 3 years in the federal public service	34	26	18	12	5	6	0	64	18	505
2008	3 to 10 years in the federal public service	30	27	19	11	8	5	0	60	20	1052
2008	11 to 20 years in the federal public service	35	30	13	10	6	5	1	68	18	826
2008	More than 20 years in the federal public service	38	31	14	9	4	3	1	72	14	951

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Less than 3 years in the federal public service	28	36	36	444
2017	3 to 10 years in the federal public service	25	35	40	469
2017	11 to 20 years in the federal public service	21	43	36	571
2017	More than 20 years in the federal public service	26	39	35	416
2014	Less than 3 years in the federal public service	35	26	39	91
2014	3 to 10 years in the federal public service	24	40	36	540
2014	11 to 20 years in the federal public service	24	37	39	509
2014	More than 20 years in the federal public service	26	38	36	468
2011	Less than 3 years in the federal public service	21	51	29	270
2011	3 to 10 years in the federal public service	24	43	33	1026
2011	11 to 20 years in the federal public service	17	52	31	801
2011	More than 20 years in the federal public service	25	47	29	914

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Less than 3 years in the federal public service	0	15	25	7	48	6	114
2017	3 to 10 years in the federal public service	7	32	29	10	16	7	117
2017	11 to 20 years in the federal public service	14	46	33	3	1	3	120
2017	More than 20 years in the federal public service	60	17	13	6	2	2	111
2014	Less than 3 years in the federal public service	1	1	7	28	9999	62	30
2014	3 to 10 years in the federal public service	9	37	39	5	9999	11	144
2014	11 to 20 years in the federal public service	13	25	25	27	9999	10	108
2014	More than 20 years in the federal public service	60	10	6	7	9999	17	110
2011	Less than 3 years in the federal public service	2	21	33	12	9999	32	57
2011	3 to 10 years in the federal public service	5	27	47	13	9999	9	253
2011	11 to 20 years in the federal public service	23	27	39	6	9999	6	134
2011	More than 20 years in the federal public service	69	8	12	4	9999	8	219

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in the federal public service	11	89	444
2017	3 to 10 years in the federal public service	21	79	468
2017	11 to 20 years in the federal public service	22	78	569
2017	More than 20 years in the federal public service	16	84	415
2014	Less than 3 years in the federal public service	6	94	91
2014	3 to 10 years in the federal public service	15	85	538
2014	11 to 20 years in the federal public service	21	79	508
2014	More than 20 years in the federal public service	22	78	468

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	79	48
2017	3 to 10 years in the federal public service	63	102
2017	11 to 20 years in the federal public service	51	124
2017	More than 20 years in the federal public service	61	67
2014	3 to 10 years in the federal public service	55	88
2014	11 to 20 years in the federal public service	60	107
2014	More than 20 years in the federal public service	45	92

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	40	48
2017	3 to 10 years in the federal public service	58	102
2017	11 to 20 years in the federal public service	63	124
2017	More than 20 years in the federal public service	50	67
2014	3 to 10 years in the federal public service	55	88
2014	11 to 20 years in the federal public service	60	107
2014	More than 20 years in the federal public service	55	92

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	48
2017	3 to 10 years in the federal public service	10	102
2017	11 to 20 years in the federal public service	4	124
2017	More than 20 years in the federal public service	10	67
2014	3 to 10 years in the federal public service	4	88
2014	11 to 20 years in the federal public service	4	107
2014	More than 20 years in the federal public service	12	92

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	6	102
2017	More than 20 years in the federal public service	0	67
2014	11 to 20 years in the federal public service	0	107

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	5	124

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	21	102
2017	11 to 20 years in the federal public service	16	124
2014	3 to 10 years in the federal public service	8	88
2014	11 to 20 years in the federal public service	12	107
2014	More than 20 years in the federal public service	7	92

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	25	48
2017	3 to 10 years in the federal public service	45	102
2017	11 to 20 years in the federal public service	44	124
2017	More than 20 years in the federal public service	49	67
2014	3 to 10 years in the federal public service	48	88
2014	11 to 20 years in the federal public service	30	107
2014	More than 20 years in the federal public service	34	91

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	25	48
2017	3 to 10 years in the federal public service	39	102
2017	11 to 20 years in the federal public service	45	124
2017	More than 20 years in the federal public service	45	67
2014	3 to 10 years in the federal public service	45	88
2014	11 to 20 years in the federal public service	40	107
2014	More than 20 years in the federal public service	42	91

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	29	48
2017	3 to 10 years in the federal public service	51	102
2017	11 to 20 years in the federal public service	45	124
2017	More than 20 years in the federal public service	43	67
2014	3 to 10 years in the federal public service	43	88
2014	11 to 20 years in the federal public service	48	107
2014	More than 20 years in the federal public service	57	91

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	31	48
2017	3 to 10 years in the federal public service	33	102
2017	11 to 20 years in the federal public service	47	124
2017	More than 20 years in the federal public service	40	67
2014	3 to 10 years in the federal public service	31	88
2014	11 to 20 years in the federal public service	39	107
2014	More than 20 years in the federal public service	38	91

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	19	48
2017	3 to 10 years in the federal public service	31	102
2017	11 to 20 years in the federal public service	33	124
2017	More than 20 years in the federal public service	37	67
2014	3 to 10 years in the federal public service	27	88
2014	11 to 20 years in the federal public service	33	107
2014	More than 20 years in the federal public service	36	91

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	57	48
2017	3 to 10 years in the federal public service	53	102
2017	11 to 20 years in the federal public service	61	124
2017	More than 20 years in the federal public service	46	67
2014	3 to 10 years in the federal public service	60	88
2014	11 to 20 years in the federal public service	66	107
2014	More than 20 years in the federal public service	48	91

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	26	48
2017	3 to 10 years in the federal public service	30	102
2017	11 to 20 years in the federal public service	46	124
2017	More than 20 years in the federal public service	37	67
2014	3 to 10 years in the federal public service	36	88
2014	11 to 20 years in the federal public service	25	107
2014	More than 20 years in the federal public service	30	91

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	Less than 3 years in the federal public service	48
2017	3 to 10 years in the federal public service	102
2014	More than 20 years in the federal public service	91

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	14	48
2017	3 to 10 years in the federal public service	12	102
2017	11 to 20 years in the federal public service	4	124
2014	11 to 20 years in the federal public service	5	107

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	13	102
2017	11 to 20 years in the federal public service	10	124
2017	More than 20 years in the federal public service	9	67
2014	3 to 10 years in the federal public service	15	88
2014	11 to 20 years in the federal public service	10	107
2014	More than 20 years in the federal public service	8	91

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	24	48
2017	3 to 10 years in the federal public service	50	102
2017	11 to 20 years in the federal public service	55	124
2017	More than 20 years in the federal public service	50	67
2014	3 to 10 years in the federal public service	44	88
2014	11 to 20 years in the federal public service	39	107
2014	More than 20 years in the federal public service	36	91

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	32	48
2017	3 to 10 years in the federal public service	35	102
2017	11 to 20 years in the federal public service	26	124
2017	More than 20 years in the federal public service	22	67
2014	3 to 10 years in the federal public service	34	88
2014	11 to 20 years in the federal public service	30	107
2014	More than 20 years in the federal public service	28	91

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	15	48
2017	3 to 10 years in the federal public service	11	102
2017	11 to 20 years in the federal public service	11	124
2017	More than 20 years in the federal public service	12	67
2014	3 to 10 years in the federal public service	15	88
2014	11 to 20 years in the federal public service	6	107
2014	More than 20 years in the federal public service	16	91

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	35	48
2017	3 to 10 years in the federal public service	51	102
2017	11 to 20 years in the federal public service	57	124
2017	More than 20 years in the federal public service	52	67
2014	3 to 10 years in the federal public service	53	88
2014	11 to 20 years in the federal public service	50	107
2014	More than 20 years in the federal public service	57	91

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	19	48
2017	3 to 10 years in the federal public service	30	102
2017	11 to 20 years in the federal public service	35	124
2017	More than 20 years in the federal public service	31	67
2014	3 to 10 years in the federal public service	22	88
2014	11 to 20 years in the federal public service	22	107
2014	More than 20 years in the federal public service	33	91

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	9	102
2017	11 to 20 years in the federal public service	9	124
2017	More than 20 years in the federal public service	16	67
2014	3 to 10 years in the federal public service	11	88
2014	11 to 20 years in the federal public service	7	107
2014	More than 20 years in the federal public service	11	91

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	14	48
2017	3 to 10 years in the federal public service	26	102
2017	11 to 20 years in the federal public service	28	124
2017	More than 20 years in the federal public service	30	67
2014	3 to 10 years in the federal public service	25	88
2014	11 to 20 years in the federal public service	29	107
2014	More than 20 years in the federal public service	20	91

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	48
2017	3 to 10 years in the federal public service	12	102
2017	11 to 20 years in the federal public service	11	124
2017	More than 20 years in the federal public service	11	67
2014	3 to 10 years in the federal public service	8	88
2014	11 to 20 years in the federal public service	7	107
2014	More than 20 years in the federal public service	17	91

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	48
2017	3 to 10 years in the federal public service	8	102
2017	11 to 20 years in the federal public service	11	124
2017	More than 20 years in the federal public service	14	67
2014	3 to 10 years in the federal public service	11	88
2014	11 to 20 years in the federal public service	5	107

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	10	48
2017	3 to 10 years in the federal public service	13	102
2017	11 to 20 years in the federal public service	11	124
2017	More than 20 years in the federal public service	9	67
2014	3 to 10 years in the federal public service	10	88
2014	11 to 20 years in the federal public service	14	107
2014	More than 20 years in the federal public service	22	91

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	6	102
2017	11 to 20 years in the federal public service	10	124
2017	More than 20 years in the federal public service	7	67
2014	3 to 10 years in the federal public service	22	88
2014	11 to 20 years in the federal public service	6	107
2014	More than 20 years in the federal public service	10	91

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	46	48
2017	3 to 10 years in the federal public service	32	102
2017	11 to 20 years in the federal public service	23	124
2017	More than 20 years in the federal public service	19	67
2014	3 to 10 years in the federal public service	19	88
2014	11 to 20 years in the federal public service	35	107
2014	More than 20 years in the federal public service	27	91

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	6	94
2017	11 to 20 years in the federal public service	6	110
2017	More than 20 years in the federal public service	9	58
2014	3 to 10 years in the federal public service	10	78
2014	11 to 20 years in the federal public service	15	99
2014	More than 20 years in the federal public service	5	87

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	28	48
2017	3 to 10 years in the federal public service	19	94
2017	11 to 20 years in the federal public service	9	110
2017	More than 20 years in the federal public service	14	58
2014	3 to 10 years in the federal public service	14	78
2014	11 to 20 years in the federal public service	18	99
2014	More than 20 years in the federal public service	8	87

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	11	94
2017	11 to 20 years in the federal public service	8	110
2017	More than 20 years in the federal public service	14	58
2014	3 to 10 years in the federal public service	10	78
2014	11 to 20 years in the federal public service	12	99
2014	More than 20 years in the federal public service	7	87

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	11	94
2017	11 to 20 years in the federal public service	6	110
2014	3 to 10 years in the federal public service	8	78
2014	11 to 20 years in the federal public service	4	99
2014	More than 20 years in the federal public service	6	87

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	7	94
2017	11 to 20 years in the federal public service	8	110
2014	3 to 10 years in the federal public service	9	78
2014	11 to 20 years in the federal public service	10	99
2014	More than 20 years in the federal public service	8	87

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	8	94
2017	11 to 20 years in the federal public service	6	110
2017	More than 20 years in the federal public service	10	58
2014	3 to 10 years in the federal public service	16	78
2014	11 to 20 years in the federal public service	14	99
2014	More than 20 years in the federal public service	12	87

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	9	48
2017	3 to 10 years in the federal public service	16	94
2017	11 to 20 years in the federal public service	15	110
2017	More than 20 years in the federal public service	10	58
2014	3 to 10 years in the federal public service	10	78
2014	11 to 20 years in the federal public service	5	99
2014	More than 20 years in the federal public service	5	87

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	21	48
2017	3 to 10 years in the federal public service	9	94
2017	11 to 20 years in the federal public service	9	110
2014	11 to 20 years in the federal public service	9	99
2014	More than 20 years in the federal public service	5	87

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	13	94
2017	11 to 20 years in the federal public service	12	110
2017	More than 20 years in the federal public service	14	58
2014	3 to 10 years in the federal public service	12	78
2014	11 to 20 years in the federal public service	9	99
2014	More than 20 years in the federal public service	13	87

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	31	48
2017	3 to 10 years in the federal public service	29	94
2017	11 to 20 years in the federal public service	24	110
2017	More than 20 years in the federal public service	17	58
2014	3 to 10 years in the federal public service	14	78
2014	11 to 20 years in the federal public service	18	99
2014	More than 20 years in the federal public service	26	87

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	10	94
2017	More than 20 years in the federal public service	8	58
2014	3 to 10 years in the federal public service	6	78
2014	More than 20 years in the federal public service	7	87

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	47	48
2017	3 to 10 years in the federal public service	48	94
2017	11 to 20 years in the federal public service	43	110
2017	More than 20 years in the federal public service	48	58
2014	3 to 10 years in the federal public service	40	78
2014	11 to 20 years in the federal public service	41	99
2014	More than 20 years in the federal public service	33	87

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	Less than 3 years in the federal public service	48
2017	11 to 20 years in the federal public service	110
2014	More than 20 years in the federal public service	87

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	57	48
2017	3 to 10 years in the federal public service	53	94
2017	11 to 20 years in the federal public service	60	110
2017	More than 20 years in the federal public service	74	58
2014	3 to 10 years in the federal public service	56	78
2014	11 to 20 years in the federal public service	60	99
2014	More than 20 years in the federal public service	65	87

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	48
2017	11 to 20 years in the federal public service	0	110

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	15	48
2017	3 to 10 years in the federal public service	14	94
2017	11 to 20 years in the federal public service	16	110
2017	More than 20 years in the federal public service	12	58
2014	3 to 10 years in the federal public service	14	78
2014	11 to 20 years in the federal public service	9	99
2014	More than 20 years in the federal public service	17	87

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in the federal public service	89	11	48
2017	3 to 10 years in the federal public service	89	11	102
2017	11 to 20 years in the federal public service	93	7	124
2017	More than 20 years in the federal public service	95	5	65

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	19	9	18	3	5	32	13	52	15	444
2017	3 to 10 years in the federal public service	12	16	21	8	9	26	8	43	25	468
2017	11 to 20 years in the federal public service	12	16	21	9	12	23	7	39	30	570
2017	More than 20 years in the federal public service	15	21	21	8	6	25	4	51	20	416
2014	Less than 3 years in the federal public service	17	21	8	1	4	36	14	76	9	91
2014	3 to 10 years in the federal public service	13	13	27	6	7	26	6	39	20	540
2014	11 to 20 years in the federal public service	12	16	22	10	6	28	6	43	24	509
2014	More than 20 years in the federal public service	10	19	28	6	11	24	1	40	23	467

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	38	23	17	3	4	13	2	72	8	444
2017	3 to 10 years in the federal public service	24	29	19	8	7	13	1	61	17	467
2017	11 to 20 years in the federal public service	23	26	22	9	9	9	2	55	20	569
2017	More than 20 years in the federal public service	24	35	20	7	4	10	0	65	13	416
2014	Less than 3 years in the federal public service	41	25	8	1	3	19	2	85	5	90
2014	3 to 10 years in the federal public service	20	26	26	6	6	14	2	55	14	540
2014	11 to 20 years in the federal public service	19	27	20	12	6	15	0	55	22	509
2014	More than 20 years in the federal public service	19	31	21	11	8	10	1	56	21	466
2011	Less than 3 years in the federal public service	39	31	14	2	2	12	1	80	4	269
2011	3 to 10 years in the federal public service	29	35	17	8	4	6	0	69	13	1022
2011	11 to 20 years in the federal public service	27	39	19	7	4	5	0	69	11	797
2011	More than 20 years in the federal public service	32	36	15	8	4	5	0	72	12	903

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	16	40	11	13	8	3	9	63	24	444
2017	3 to 10 years in the federal public service	26	48	9	8	3	3	3	79	12	469
2017	11 to 20 years in the federal public service	36	50	5	3	1	0	4	90	4	571
2017	More than 20 years in the federal public service	37	50	5	1	1	0	6	93	2	415
2014	Less than 3 years in the federal public service	11	21	15	4	8	17	24	54	20	91
2014	3 to 10 years in the federal public service	21	53	16	4	1	1	4	78	5	540
2014	11 to 20 years in the federal public service	33	54	6	3	0	0	3	91	3	509
2014	More than 20 years in the federal public service	38	49	7	1	0	0	5	92	1	468
2011	Less than 3 years in the federal public service	16	39	15	12	8	3	8	61	22	266
2011	3 to 10 years in the federal public service	23	54	11	8	1	1	3	80	9	1024
2011	11 to 20 years in the federal public service	29	54	10	4	1	1	2	85	5	802
2011	More than 20 years in the federal public service	36	49	6	2	1	1	5	90	4	909
2008	Less than 3 years in the federal public service	12	39	12	15	9	5	7	58	27	503
2008	3 to 10 years in the federal public service	21	51	13	9	2	2	3	74	12	1051
2008	11 to 20 years in the federal public service	32	50	9	5	1	1	2	85	6	829
2008	More than 20 years in the federal public service	37	45	7	4	1	1	5	87	5	954

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	12	19	17	7	5	29	12	52	19	443
2017	3 to 10 years in the federal public service	12	26	21	11	7	18	5	49	23	467
2017	11 to 20 years in the federal public service	14	28	21	11	6	16	5	53	21	566
2017	More than 20 years in the federal public service	15	30	23	9	3	17	3	56	16	414
2014	Less than 3 years in the federal public service	6	11	19	1	2	23	37	44	9	91
2014	3 to 10 years in the federal public service	11	25	28	8	6	13	8	45	18	540
2014	11 to 20 years in the federal public service	13	27	22	13	6	14	5	50	23	509
2014	More than 20 years in the federal public service	13	35	22	8	6	11	5	57	16	469
2011	Less than 3 years in the federal public service	11	21	22	3	3	28	12	53	11	266
2011	3 to 10 years in the federal public service	11	31	22	11	5	14	5	53	20	1024
2011	11 to 20 years in the federal public service	14	35	22	11	4	13	2	57	17	801
2011	More than 20 years in the federal public service	18	31	21	9	5	12	3	58	17	907

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	38	24	10	2	1	17	9	83	4	444
2017	3 to 10 years in the federal public service	41	29	13	3	1	9	3	80	5	469
2017	11 to 20 years in the federal public service	46	31	9	5	2	4	3	83	8	571
2017	More than 20 years in the federal public service	42	32	10	3	2	6	5	83	5	414
2014	Less than 3 years in the federal public service	25	13	11	0	1	28	22	76	1	91
2014	3 to 10 years in the federal public service	35	34	13	2	4	8	5	79	7	539
2014	11 to 20 years in the federal public service	42	29	9	5	3	10	4	81	8	509
2014	More than 20 years in the federal public service	41	36	8	3	2	5	5	86	5	469
2011	Less than 3 years in the federal public service	31	32	13	3	0	13	7	79	4	269
2011	3 to 10 years in the federal public service	40	33	12	4	2	6	3	81	6	1024
2011	11 to 20 years in the federal public service	38	35	11	5	2	7	2	81	7	803
2011	More than 20 years in the federal public service	37	38	11	3	2	4	5	82	6	907
2008	Less than 3 years in the federal public service	35	28	12	2	1	17	6	82	3	503
2008	3 to 10 years in the federal public service	37	38	11	3	1	8	2	83	5	1047
2008	11 to 20 years in the federal public service	39	40	10	3	1	6	2	85	4	827
2008	More than 20 years in the federal public service	38	38	10	3	1	4	5	84	5	952

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	33	25	12	3	1	18	8	79	5	444
2017	3 to 10 years in the federal public service	31	33	15	3	2	12	3	75	6	467
2017	11 to 20 years in the federal public service	30	32	15	6	3	10	4	72	11	570
2017	More than 20 years in the federal public service	33	32	14	5	2	9	4	75	9	416
2014	Less than 3 years in the federal public service	21	11	13	0	0	32	22	71	1	91
2014	3 to 10 years in the federal public service	23	28	24	4	5	11	5	60	11	540
2014	11 to 20 years in the federal public service	29	28	14	10	6	10	3	65	18	507
2014	More than 20 years in the federal public service	26	36	17	6	5	6	5	69	12	469
2011	Less than 3 years in the federal public service	29	29	15	2	1	17	7	76	4	269
2011	3 to 10 years in the federal public service	30	35	15	4	2	11	3	75	7	1021
2011	11 to 20 years in the federal public service	29	33	17	7	3	10	1	70	12	796
2011	More than 20 years in the federal public service	28	39	14	5	3	7	5	75	9	905
2008	Less than 3 years in the federal public service	36	30	11	3	0	12	6	82	5	505
2008	3 to 10 years in the federal public service	36	35	14	5	3	5	2	77	8	1051
2008	11 to 20 years in the federal public service	32	39	13	7	2	4	2	76	9	826
2008	More than 20 years in the federal public service	33	37	13	7	3	3	4	76	10	952

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in the federal public service	4	96	441
2017	3 to 10 years in the federal public service	7	93	468
2017	11 to 20 years in the federal public service	8	92	568
2017	More than 20 years in the federal public service	6	94	415
2014	3 to 10 years in the federal public service	7	93	538
2014	11 to 20 years in the federal public service	7	93	508
2014	More than 20 years in the federal public service	6	94	467

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	31	20
2017	3 to 10 years in the federal public service	49	35
2017	11 to 20 years in the federal public service	18	45
2017	More than 20 years in the federal public service	27	23
2014	3 to 10 years in the federal public service	25	32
2014	11 to 20 years in the federal public service	40	34
2014	More than 20 years in the federal public service	43	31

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	63	20
2017	3 to 10 years in the federal public service	80	35
2017	11 to 20 years in the federal public service	89	45
2017	More than 20 years in the federal public service	95	23
2014	3 to 10 years in the federal public service	68	32
2014	11 to 20 years in the federal public service	88	34
2014	More than 20 years in the federal public service	84	31

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	Total responses
2017	Less than 3 years in the federal public service	20
2017	11 to 20 years in the federal public service	45
2017	More than 20 years in the federal public service	23
2014	More than 20 years in the federal public service	31

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Less than 3 years in the federal public service	20
2017	3 to 10 years in the federal public service	35
2017	11 to 20 years in the federal public service	45
2017	More than 20 years in the federal public service	23
2014	3 to 10 years in the federal public service	32
2014	11 to 20 years in the federal public service	34
2014	More than 20 years in the federal public service	31

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	20
2014	3 to 10 years in the federal public service	0	32

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	13	45
2014	11 to 20 years in the federal public service	0	34

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	20
2017	3 to 10 years in the federal public service	28	35
2017	11 to 20 years in the federal public service	11	45

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	20
2017	3 to 10 years in the federal public service	30	35
2017	More than 20 years in the federal public service	0	23
2014	3 to 10 years in the federal public service	13	32
2014	More than 20 years in the federal public service	0	31

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	20
2017	3 to 10 years in the federal public service	13	35

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	20
2017	3 to 10 years in the federal public service	17	35
2017	More than 20 years in the federal public service	0	23
2014	11 to 20 years in the federal public service	0	34
2014	More than 20 years in the federal public service	0	31

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	19	35
2017	11 to 20 years in the federal public service	20	45
2017	More than 20 years in the federal public service	52	23
2014	3 to 10 years in the federal public service	16	32
2014	11 to 20 years in the federal public service	21	34
2014	More than 20 years in the federal public service	31	31

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	41	20
2017	3 to 10 years in the federal public service	25	35
2017	11 to 20 years in the federal public service	29	45
2017	More than 20 years in the federal public service	34	23
2014	3 to 10 years in the federal public service	34	32
2014	More than 20 years in the federal public service	34	31

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	35
2017	More than 20 years in the federal public service	23
2014	More than 20 years in the federal public service	31

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	35
2017	More than 20 years in the federal public service	0	23

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	20
2017	3 to 10 years in the federal public service	20	35
2017	11 to 20 years in the federal public service	19	45
2014	3 to 10 years in the federal public service	47	32
2014	11 to 20 years in the federal public service	28	34
2014	More than 20 years in the federal public service	0	31

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Total responses
2017	Less than 3 years in the federal public service	20
2017	3 to 10 years in the federal public service	35
2017	More than 20 years in the federal public service	23

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	27	35
2017	11 to 20 years in the federal public service	47	45
2017	More than 20 years in the federal public service	32	23
2014	3 to 10 years in the federal public service	11	32
2014	11 to 20 years in the federal public service	24	34
2014	More than 20 years in the federal public service	36	31

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	Less than 3 years in the federal public service	20
2017	3 to 10 years in the federal public service	35
2017	11 to 20 years in the federal public service	45
2017	More than 20 years in the federal public service	23
2014	3 to 10 years in the federal public service	32
2014	11 to 20 years in the federal public service	34
2014	More than 20 years in the federal public service	31

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	More than 20 years in the federal public service	30	23
2014	3 to 10 years in the federal public service	43	32
2014	11 to 20 years in the federal public service	31	34
2014	More than 20 years in the federal public service	20	31

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	20	35
2017	11 to 20 years in the federal public service	35	45
2017	More than 20 years in the federal public service	25	24
2014	11 to 20 years in the federal public service	22	34
2014	More than 20 years in the federal public service	30	30

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	14	35
2017	11 to 20 years in the federal public service	20	45
2014	11 to 20 years in the federal public service	17	34

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	11	45

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	32	20
2017	3 to 10 years in the federal public service	14	35
2017	11 to 20 years in the federal public service	27	45
2017	More than 20 years in the federal public service	29	24
2014	3 to 10 years in the federal public service	35	33
2014	11 to 20 years in the federal public service	33	34

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	Total responses
2017	Less than 3 years in the federal public service	20
2017	More than 20 years in the federal public service	24
2014	More than 20 years in the federal public service	30

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	11	45

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	11	45

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	44	20
2017	3 to 10 years in the federal public service	61	35
2017	11 to 20 years in the federal public service	42	45
2017	More than 20 years in the federal public service	46	24
2014	3 to 10 years in the federal public service	56	33
2014	11 to 20 years in the federal public service	53	34
2014	More than 20 years in the federal public service	46	30

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	Total responses
2017	Less than 3 years in the federal public service	16
2017	More than 20 years in the federal public service	22
2014	11 to 20 years in the federal public service	33

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	17	32
2017	More than 20 years in the federal public service	0	22

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	32
2017	More than 20 years in the federal public service	22
2014	More than 20 years in the federal public service	28

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	Total responses
2017	Less than 3 years in the federal public service	16
2017	3 to 10 years in the federal public service	32
2017	11 to 20 years in the federal public service	40
2017	More than 20 years in the federal public service	22
2014	3 to 10 years in the federal public service	29
2014	More than 20 years in the federal public service	28

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	Total responses
2017	Less than 3 years in the federal public service	16
2017	3 to 10 years in the federal public service	32
2014	3 to 10 years in the federal public service	29
2014	11 to 20 years in the federal public service	33

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	16

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	15	40

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	16
2017	3 to 10 years in the federal public service	20	32
2014	11 to 20 years in the federal public service	12	33

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	12	40
2014	11 to 20 years in the federal public service	30	33

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	35	16
2017	3 to 10 years in the federal public service	36	32
2017	11 to 20 years in the federal public service	27	40
2014	3 to 10 years in the federal public service	10	29
2014	11 to 20 years in the federal public service	32	33
2014	More than 20 years in the federal public service	26	28

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	18	32
2017	11 to 20 years in the federal public service	13	40

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	51	16
2017	3 to 10 years in the federal public service	66	32
2017	11 to 20 years in the federal public service	59	40
2017	More than 20 years in the federal public service	45	22
2014	3 to 10 years in the federal public service	50	29
2014	11 to 20 years in the federal public service	48	33
2014	More than 20 years in the federal public service	61	28

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	45	16
2017	3 to 10 years in the federal public service	64	32
2017	11 to 20 years in the federal public service	64	40
2017	More than 20 years in the federal public service	64	22
2014	3 to 10 years in the federal public service	55	29
2014	11 to 20 years in the federal public service	63	33
2014	More than 20 years in the federal public service	60	28

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	16
2017	11 to 20 years in the federal public service	0	40

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	13	40

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in the federal public service	82	18	20
2017	3 to 10 years in the federal public service	86	14	35
2017	11 to 20 years in the federal public service	89	11	45
2017	More than 20 years in the federal public service	92	8	24

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	21	12	15	2	2	37	11	63	8	444
2017	3 to 10 years in the federal public service	18	17	19	4	4	31	8	57	12	469
2017	11 to 20 years in the federal public service	13	18	27	3	4	30	5	48	10	571
2017	More than 20 years in the federal public service	15	15	29	3	2	31	5	47	8	415
2014	Less than 3 years in the federal public service	22	12	9	1	0	42	14	78	1	91
2014	3 to 10 years in the federal public service	14	15	28	2	4	30	7	46	8	539
2014	11 to 20 years in the federal public service	16	13	26	3	4	32	6	48	11	508
2014	More than 20 years in the federal public service	11	18	28	3	3	34	3	46	9	469

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	41	27	11	2	2	15	2	82	5	443
2017	3 to 10 years in the federal public service	30	30	14	5	3	16	2	73	10	469
2017	11 to 20 years in the federal public service	26	29	23	5	4	12	2	64	9	570
2017	More than 20 years in the federal public service	27	33	20	4	2	13	2	70	7	416
2014	Less than 3 years in the federal public service	39	21	20	0	0	17	3	75	0	89
2014	3 to 10 years in the federal public service	22	26	26	2	4	17	3	60	8	537
2014	11 to 20 years in the federal public service	26	27	24	5	4	15	1	62	10	509
2014	More than 20 years in the federal public service	22	30	24	4	2	17	1	63	7	467
2011	Less than 3 years in the federal public service	45	32	11	1	1	10	0	86	2	269
2011	3 to 10 years in the federal public service	35	37	14	5	2	7	0	78	7	1023
2011	11 to 20 years in the federal public service	32	40	15	5	1	7	0	77	6	799
2011	More than 20 years in the federal public service	35	39	14	4	2	6	0	80	6	910

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	17	19	25	22	17	1	36	39	443
2017	3 to 10 years in the federal public service	12	22	17	17	30	1	34	48	468
2017	11 to 20 years in the federal public service	19	23	19	16	23	1	42	39	570
2017	More than 20 years in the federal public service	26	21	19	13	20	1	48	34	413

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	25	25	23	13	14	1	50	27	442
2017	3 to 10 years in the federal public service	16	23	27	16	19	0	39	35	469
2017	11 to 20 years in the federal public service	12	23	26	17	21	1	35	39	569
2017	More than 20 years in the federal public service	9	24	27	19	19	1	34	39	412

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	36	25	20	10	6	3	63	16	442
2017	3 to 10 years in the federal public service	23	27	22	14	11	3	52	26	467
2017	11 to 20 years in the federal public service	17	28	25	16	13	2	46	29	567
2017	More than 20 years in the federal public service	15	26	25	15	16	4	42	32	411

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	23	24	18	18	15	1	2	48	33	441
2017	3 to 10 years in the federal public service	14	23	22	17	23	0	1	37	40	468
2017	11 to 20 years in the federal public service	12	23	22	19	22	0	1	35	42	570
2017	More than 20 years in the federal public service	10	24	22	18	24	1	2	34	43	415

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	61	17	6	2	2	0	12	89	4	442
2017	3 to 10 years in the federal public service	51	21	10	5	3	0	9	80	9	469
2017	11 to 20 years in the federal public service	45	25	12	4	5	0	9	77	10	568
2017	More than 20 years in the federal public service	37	25	14	5	4	1	14	73	10	411

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	39	27	18	8	7	0	66	15	440
2017	3 to 10 years in the federal public service	28	28	22	12	10	0	56	22	467
2017	11 to 20 years in the federal public service	25	30	22	12	10	0	55	23	568
2017	More than 20 years in the federal public service	23	35	22	12	7	1	59	19	413

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	34	35	17	8	4	0	2	71	12	441
2017	3 to 10 years in the federal public service	25	31	23	13	7	0	2	56	20	467
2017	11 to 20 years in the federal public service	23	34	24	9	9	0	1	58	18	569
2017	More than 20 years in the federal public service	20	35	23	11	7	1	2	57	19	414

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	29	31	22	9	7	0	1	61	16	440
2017	3 to 10 years in the federal public service	21	24	26	15	12	1	0	46	27	466
2017	11 to 20 years in the federal public service	12	31	26	16	14	1	1	44	30	568
2017	More than 20 years in the federal public service	14	30	25	19	9	1	2	46	29	413

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	28	33	22	10	7	0	1	62	16	440
2017	3 to 10 years in the federal public service	25	28	23	14	9	0	1	53	23	466
2017	11 to 20 years in the federal public service	21	33	23	12	10	1	1	55	22	569
2017	More than 20 years in the federal public service	23	31	23	13	8	1	2	55	21	414

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	24	32	22	12	9	0	1	57	20	441
2017	3 to 10 years in the federal public service	22	26	25	15	11	1	0	49	26	465
2017	11 to 20 years in the federal public service	21	27	21	16	13	0	1	49	29	565
2017	More than 20 years in the federal public service	19	31	22	14	11	1	2	52	26	412

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	57	19	13	6	3	2	77	10	444
2017	3 to 10 years in the federal public service	50	25	13	7	4	1	75	11	469
2017	11 to 20 years in the federal public service	49	25	13	6	6	1	75	12	569
2017	More than 20 years in the federal public service	54	22	13	6	5	1	76	11	415

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	79	11	4	1	1	0	3	93	3	443
2017	3 to 10 years in the federal public service	72	12	6	3	4	0	3	87	7	468
2017	11 to 20 years in the federal public service	67	13	9	4	4	1	2	83	8	570
2017	More than 20 years in the federal public service	73	14	5	3	2	1	2	90	6	415

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	65	24	4	2	2	0	3	92	4	444
2017	3 to 10 years in the federal public service	53	30	10	3	2	1	1	84	5	466
2017	11 to 20 years in the federal public service	49	32	11	5	2	0	1	81	8	570
2017	More than 20 years in the federal public service	54	30	10	2	3	0	1	84	6	415

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	73	15	5	3	1	0	3	90	4	442
2017	3 to 10 years in the federal public service	63	18	8	5	5	1	1	82	10	465
2017	11 to 20 years in the federal public service	56	22	9	6	6	0	1	78	12	563
2017	More than 20 years in the federal public service	58	22	9	6	4	0	1	81	10	415

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	63	6	1	0	1	0	30	97	1	444
2017	3 to 10 years in the federal public service	57	8	4	2	0	1	28	91	3	468
2017	11 to 20 years in the federal public service	47	13	6	2	1	0	32	87	5	570
2017	More than 20 years in the federal public service	48	13	5	3	1	0	30	88	6	413

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	67	15	8	3	2	0	5	87	5	442
2017	3 to 10 years in the federal public service	60	21	8	3	2	1	4	86	5	467
2017	11 to 20 years in the federal public service	60	21	7	4	3	0	6	86	7	563
2017	More than 20 years in the federal public service	61	18	10	3	2	0	7	85	5	413

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	49	18	11	9	10	1	2	69	20	444
2017	3 to 10 years in the federal public service	62	17	6	4	6	1	3	83	10	469
2017	11 to 20 years in the federal public service	68	18	6	2	2	0	4	89	4	571
2017	More than 20 years in the federal public service	72	15	6	1	1	0	4	92	2	415

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	55	28	10	3	2	2	85	5	443
2017	3 to 10 years in the federal public service	52	28	12	4	1	2	82	6	469
2017	11 to 20 years in the federal public service	49	30	11	3	3	3	82	6	568
2017	More than 20 years in the federal public service	50	32	10	5	1	2	83	6	416

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	18	32	31	12	7	0	50	19	443
2017	3 to 10 years in the federal public service	9	31	36	14	10	0	40	24	467
2017	11 to 20 years in the federal public service	8	26	42	16	8	0	34	24	570
2017	More than 20 years in the federal public service	12	28	37	15	8	1	40	23	415

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	9	19	36	21	14	1	35	29	442
2017	3 to 10 years in the federal public service	14	25	34	18	8	0	26	39	467
2017	11 to 20 years in the federal public service	11	29	39	15	6	0	21	39	567
2017	More than 20 years in the federal public service	15	25	39	17	4	0	21	40	414

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	43	39	8	7	2	0	82	10	444
2017	3 to 10 years in the federal public service	42	40	8	5	5	1	82	10	468
2017	11 to 20 years in the federal public service	41	38	11	5	4	0	80	9	570
2017	More than 20 years in the federal public service	50	38	8	3	1	0	88	4	415

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	29	37	10	14	8	2	67	22	443
2017	3 to 10 years in the federal public service	17	44	13	14	12	1	61	26	468
2017	11 to 20 years in the federal public service	16	39	16	14	14	1	55	29	569
2017	More than 20 years in the federal public service	21	39	12	15	11	2	61	27	415

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in the federal public service	19	81	443
2017	3 to 10 years in the federal public service	25	75	468
2017	11 to 20 years in the federal public service	27	73	571
2017	More than 20 years in the federal public service	26	74	414
2014	Less than 3 years in the federal public service	6	94	91
2014	3 to 10 years in the federal public service	19	81	539
2014	11 to 20 years in the federal public service	23	77	508
2014	More than 20 years in the federal public service	20	80	467

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in the federal public service	76	24	86
2017	3 to 10 years in the federal public service	75	25	117
2017	11 to 20 years in the federal public service	84	16	156
2017	More than 20 years in the federal public service	80	20	105
2014	3 to 10 years in the federal public service	79	21	107
2014	11 to 20 years in the federal public service	79	21	108
2014	More than 20 years in the federal public service	74	26	96

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	53	28	5	11	1	0	1	81	13	66
2017	3 to 10 years in the federal public service	34	43	7	14	2	0	0	77	16	88
2017	11 to 20 years in the federal public service	40	39	3	11	5	0	2	81	16	130
2017	More than 20 years in the federal public service	42	38	5	12	4	0	0	79	16	83
2014	3 to 10 years in the federal public service	41	28	11	18	2	0	0	69	20	86
2014	11 to 20 years in the federal public service	55	31	4	7	3	1	0	86	10	86
2014	More than 20 years in the federal public service	55	29	2	6	8	0	0	84	14	75

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	21	25	20	15	17	1	1	21	79	444
2017	3 to 10 years in the federal public service	16	17	22	17	26	2	0	17	83	469
2017	11 to 20 years in the federal public service	24	26	21	10	15	3	0	25	75	570
2017	More than 20 years in the federal public service	37	20	19	9	12	2	0	38	62	414

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	40	344
2017	3 to 10 years in the federal public service	32	382
2017	11 to 20 years in the federal public service	15	412
2017	More than 20 years in the federal public service	12	251

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	43	344
2017	3 to 10 years in the federal public service	48	382
2017	11 to 20 years in the federal public service	32	412
2017	More than 20 years in the federal public service	27	251

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	17	344
2017	3 to 10 years in the federal public service	25	382
2017	11 to 20 years in the federal public service	19	412
2017	More than 20 years in the federal public service	15	251

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	21	344
2017	3 to 10 years in the federal public service	52	382
2017	11 to 20 years in the federal public service	59	412
2017	More than 20 years in the federal public service	52	251

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	2	344
2017	3 to 10 years in the federal public service	8	382
2017	11 to 20 years in the federal public service	7	412
2017	More than 20 years in the federal public service	4	251

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	46	344
2017	3 to 10 years in the federal public service	35	382
2017	11 to 20 years in the federal public service	38	412
2017	More than 20 years in the federal public service	42	251

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Less than 3 years in the federal public service	3	54	17	11	3	12	342
2017	3 to 10 years in the federal public service	3	32	25	13	8	18	382
2017	11 to 20 years in the federal public service	5	42	20	12	6	15	406
2017	More than 20 years in the federal public service	6	46	21	9	5	13	249

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	17	25	14	16	24	1	3	44	41	345
2017	3 to 10 years in the federal public service	8	23	10	17	36	1	5	33	57	384
2017	11 to 20 years in the federal public service	9	20	13	19	30	2	6	32	54	413
2017	More than 20 years in the federal public service	7	20	13	20	24	2	14	32	52	250

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	6	12	11	20	45	1	5	19	69	344
2017	3 to 10 years in the federal public service	2	6	8	18	62	1	3	9	83	384
2017	11 to 20 years in the federal public service	4	8	10	16	56	2	5	12	78	412
2017	More than 20 years in the federal public service	3	7	11	17	47	3	11	12	75	251

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Veterans Affairs Canada by Question 105. In total, how many years have you been working in the federal public service?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me