2017 Public Service Employee Survey Results for Veterans Affairs Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - FI

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 38 49 5 8 0 0 0 86 8 37
2017 FI-01 40 60 0 0 0 0 0 100 0 15
2017 FI-02 38 46 8 8 0 0 0 85 8 13
2014 FI 33 53 7 2 5 0 0 86 7 42
2014 FI-01 43 43 7 7 0 0 0 86 7 14
2014 FI-02 40 47 7 0 7 0 0 87 7 15
2011 FI 40 48 5 7 0 0 0 88 7 58
2011 FI-01 33 50 4 13 0 0 0 83 13 24
2011 FI-02 50 38 6 6 0 0 0 88 6 16
2008 FI 46 40 6 4 4 0 0 86 9 70
2008 FI-01 48 42 3 3 3 0 0 90 6 31
2008 FI-02 41 35 18 6 0 0 0 76 6 17

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 65 19 8 5 3 0 0 84 8 37
2017 FI-01 80 7 7 7 0 0 0 87 7 15
2017 FI-02 54 23 15 0 8 0 0 77 8 13
2014 FI 69 24 5 0 2 0 0 93 2 42
2014 FI-01 64 21 14 0 0 0 0 86 0 14
2014 FI-02 67 27 0 0 7 0 0 93 7 15
2011 FI 84 9 0 3 2 0 2 95 5 58
2011 FI-01 67 17 0 8 4 0 4 87 13 24
2011 FI-02 100 0 0 0 0 0 0 100 0 16
2008 FI 76 20 0 3 1 0 0 96 4 70
2008 FI-01 81 19 0 0 0 0 0 100 0 31
2008 FI-02 59 35 0 6 0 0 0 94 6 17

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 57 22 8 8 5 0 0 78 14 37
2017 FI-01 73 13 7 7 0 0 0 87 7 15
2017 FI-02 38 31 0 15 15 0 0 69 31 13
2014 FI 47 26 10 12 2 0 2 75 15 42
2014 FI-01 29 36 14 14 0 0 7 69 15 14
2014 FI-02 60 13 7 13 7 0 0 73 20 15
2011 FI 57 17 7 16 2 0 2 75 18 58
2011 FI-01 50 17 8 17 4 0 4 70 22 24
2011 FI-02 63 19 13 6 0 0 0 81 6 16
2008 FI 69 21 1 6 3 0 0 90 9 70
2008 FI-01 74 19 0 6 0 0 0 94 6 31
2008 FI-02 59 18 6 12 6 0 0 76 18 17

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 38 57 3 0 3 0 0 95 3 37
2017 FI-01 47 47 7 0 0 0 0 93 0 15
2017 FI-02 31 62 0 0 8 0 0 92 8 13
2014 FI 31 50 7 9 2 0 0 81 12 42
2014 FI-01 21 57 7 14 0 0 0 79 14 14
2014 FI-02 33 47 7 7 7 0 0 80 13 15
2011 FI 50 33 7 9 2 0 0 83 10 58
2011 FI-01 42 38 13 8 0 0 0 79 8 24
2011 FI-02 50 38 0 13 0 0 0 88 13 16

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 22 41 8 24 5 0 0 62 30 37
2017 FI-01 27 27 0 47 0 0 0 53 47 15
2017 FI-02 15 54 23 0 8 0 0 69 8 13
2014 FI 14 31 17 24 14 0 0 46 38 42
2014 FI-01 7 36 21 29 7 0 0 43 36 14
2014 FI-02 27 27 13 20 13 0 0 53 33 15
2011 FI 19 41 19 7 12 0 2 61 19 58
2011 FI-01 4 63 17 4 8 0 4 70 13 24
2011 FI-02 25 19 31 13 13 0 0 44 25 16
2008 FI 20 40 11 21 6 0 1 61 28 70
2008 FI-01 23 35 13 19 10 0 0 58 29 31
2008 FI-02 12 53 6 24 0 0 6 69 25 17

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 43 43 5 3 5 0 0 86 8 37
2017 FI-01 53 27 13 0 7 0 0 80 7 15
2017 FI-02 38 46 0 8 8 0 0 85 15 13
2014 FI 31 55 9 2 2 0 0 86 5 42
2014 FI-01 50 50 0 0 0 0 0 100 0 14
2014 FI-02 20 60 13 0 7 0 0 80 7 15
2011 FI 29 53 9 5 3 0 0 83 9 58
2011 FI-01 29 63 0 8 0 0 0 92 8 24
2011 FI-02 13 63 13 0 13 0 0 75 13 16
2008 FI 47 39 10 1 3 0 0 86 4 70
2008 FI-01 42 42 10 3 3 0 0 84 6 31
2008 FI-02 53 41 6 0 0 0 0 94 0 17

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 46 43 3 3 5 0 0 89 8 37
2017 FI-01 47 40 0 7 7 0 0 87 13 15
2017 FI-02 46 38 8 0 8 0 0 85 8 13
2014 FI 31 59 5 2 2 0 0 91 5 42
2014 FI-01 50 50 0 0 0 0 0 100 0 14
2014 FI-02 20 53 13 7 7 0 0 73 13 15
2011 FI 47 36 10 5 2 0 0 83 7 58
2011 FI-01 50 38 4 8 0 0 0 88 8 24
2011 FI-02 25 44 25 0 6 0 0 69 6 16
2008 FI 51 40 4 3 1 0 0 91 4 70
2008 FI-01 45 42 6 6 0 0 0 87 6 31
2008 FI-02 53 47 0 0 0 0 0 100 0 17

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 43 51 3 3 0 0 0 95 3 37
2017 FI-01 60 40 0 0 0 0 0 100 0 15
2017 FI-02 31 62 0 8 0 0 0 92 8 13
2014 FI 34 52 7 5 2 0 0 86 7 42
2014 FI-01 21 64 7 7 0 0 0 86 7 14
2014 FI-02 40 47 7 0 7 0 0 87 7 15

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 43 43 8 3 3 0 0 86 5 37
2017 FI-01 60 33 7 0 0 0 0 93 0 15
2017 FI-02 23 54 8 8 8 0 0 77 15 13
2014 FI 24 26 17 19 14 0 0 50 33 42
2014 FI-01 14 36 29 21 0 0 0 50 21 14
2014 FI-02 33 27 13 13 13 0 0 60 27 15
2011 FI 43 43 7 5 2 0 0 86 7 58
2011 FI-01 38 46 4 13 0 0 0 83 13 24
2011 FI-02 44 38 19 0 0 0 0 81 0 16

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 22 30 11 22 11 0 5 54 34 37
2017 FI-01 20 40 0 27 7 0 7 64 36 15
2017 FI-02 31 23 8 15 15 0 8 58 33 13
2014 FI 17 39 7 19 17 2 0 56 36 42
2014 FI-01 14 50 14 7 7 7 0 69 15 14
2014 FI-02 20 33 7 20 20 0 0 53 40 15
2011 FI 26 29 5 10 21 0 9 60 34 58
2011 FI-01 29 29 13 8 13 0 8 64 23 24
2011 FI-02 13 25 0 19 31 0 13 43 57 16
2008 FI 31 31 9 4 10 3 11 73 17 70
2008 FI-01 32 29 13 6 3 3 13 73 12 31
2008 FI-02 35 29 12 0 12 6 6 73 13 17

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 41 38 11 0 11 0 0 78 11 37
2017 FI-01 53 33 7 0 7 0 0 87 7 15
2017 FI-02 38 31 8 0 23 0 0 69 23 13
2014 FI 21 50 14 5 9 0 0 72 14 42
2014 FI-01 29 50 14 7 0 0 0 79 7 14
2014 FI-02 13 53 13 0 20 0 0 67 20 15
2011 FI 21 43 19 5 12 0 0 64 17 58
2011 FI-01 21 50 21 0 8 0 0 71 8 24
2011 FI-02 19 38 13 6 25 0 0 56 31 16
2008 FI 33 52 3 6 6 0 0 86 12 69
2008 FI-01 33 53 0 7 7 0 0 87 13 30
2008 FI-02 47 41 6 6 0 0 0 88 6 17

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 24 35 19 14 8 0 0 59 22 37
2017 FI-01 27 40 20 7 7 0 0 67 13 15
2017 FI-02 23 38 23 8 8 0 0 62 15 13
2014 FI 24 28 20 12 17 0 0 52 28 42
2014 FI-01 29 14 36 14 7 0 0 43 21 14
2014 FI-02 27 47 7 13 7 0 0 73 20 15
2011 FI 12 45 17 14 12 0 0 57 26 58
2011 FI-01 13 50 17 13 8 0 0 63 21 24
2011 FI-02 0 56 25 13 6 0 0 56 19 16

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 22 47 11 14 6 0 0 69 19 36
2017 FI-01 20 60 7 7 7 0 0 80 13 15
2017 FI-02 23 38 15 15 8 0 0 62 23 13

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 41 43 11 0 5 0 0 84 5 37
2017 FI-01 53 40 0 0 7 0 0 93 7 15
2017 FI-02 23 46 23 0 8 0 0 69 8 13
2014 FI 24 47 24 2 2 0 0 71 5 42
2014 FI-01 21 57 21 0 0 0 0 79 0 14
2014 FI-02 40 27 20 7 7 0 0 67 13 15
2011 FI 26 52 17 3 2 0 0 78 5 58
2011 FI-01 29 50 17 4 0 0 0 79 4 24
2011 FI-02 19 50 25 6 0 0 0 69 6 16
2008 FI 39 49 7 1 4 0 0 87 6 70
2008 FI-01 39 45 10 3 3 0 0 84 6 31
2008 FI-02 41 59 0 0 0 0 0 100 0 17

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 27 30 16 16 11 0 0 57 27 37
2017 FI-01 33 33 20 7 7 0 0 67 13 15
2017 FI-02 15 38 15 8 23 0 0 54 31 13

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 59 27 5 3 5 0 0 86 8 37
2017 FI-01 67 20 7 0 7 0 0 87 7 15
2017 FI-02 62 23 8 0 8 0 0 85 8 13
2014 FI 55 35 5 2 2 0 0 91 5 42
2014 FI-01 71 21 7 0 0 0 0 93 0 14
2014 FI-02 47 40 7 0 7 0 0 87 7 15
2011 FI 41 36 14 7 2 0 0 78 9 58
2011 FI-01 42 46 13 0 0 0 0 88 0 24
2011 FI-02 31 31 19 13 6 0 0 63 19 16

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 27 43 16 5 8 0 0 70 14 37
2017 FI-01 33 47 13 0 7 0 0 80 7 15
2017 FI-02 15 46 15 15 8 0 0 62 23 13
2014 FI 12 50 12 12 14 0 0 62 26 42
2014 FI-01 0 64 14 14 7 0 0 64 21 14
2014 FI-02 33 27 20 7 13 0 0 60 20 15
2011 FI 19 48 12 17 3 0 0 67 21 58
2011 FI-01 21 42 21 17 0 0 0 63 17 24
2011 FI-02 19 50 6 25 0 0 0 69 25 16

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 30 38 11 8 14 0 0 68 22 37
2017 FI-01 40 27 13 13 7 0 0 67 20 15
2017 FI-02 15 46 8 8 23 0 0 62 31 13
2014 FI 14 50 14 14 7 0 0 65 21 42
2014 FI-01 7 64 14 7 7 0 0 71 14 14
2014 FI-02 20 47 13 13 7 0 0 67 20 15

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 24 46 16 5 8 0 0 70 14 37
2017 FI-01 33 47 13 0 7 0 0 80 7 15
2017 FI-02 8 62 15 8 8 0 0 69 15 13
2014 FI 19 43 17 9 12 0 0 62 21 42
2014 FI-01 0 64 21 14 0 0 0 64 14 14
2014 FI-02 40 27 13 7 13 0 0 67 20 15
2011 FI 31 41 14 12 2 0 0 72 14 58
2011 FI-01 25 50 13 8 4 0 0 75 13 24
2011 FI-02 38 31 19 13 0 0 0 69 13 16

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 43 41 5 3 8 0 0 84 11 37
2017 FI-01 53 33 7 0 7 0 0 87 7 15
2017 FI-02 31 46 0 8 15 0 0 77 23 13
2014 FI 31 43 12 12 2 0 0 74 14 42
2014 FI-01 36 50 14 0 0 0 0 86 0 14
2014 FI-02 33 33 13 13 7 0 0 67 20 15
2011 FI 26 47 19 9 0 0 0 72 9 58
2011 FI-01 25 54 17 4 0 0 0 79 4 24
2011 FI-02 19 38 25 19 0 0 0 56 19 16
2008 FI 36 53 1 7 3 0 0 89 10 70
2008 FI-01 48 39 0 10 3 0 0 87 13 31
2008 FI-02 35 65 0 0 0 0 0 100 0 17

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 32 43 22 3 0 0 0 76 3 37
2017 FI-01 47 40 13 0 0 0 0 87 0 15
2017 FI-02 31 38 23 8 0 0 0 69 8 13
2014 FI 21 28 33 5 9 2 0 51 15 42
2014 FI-01 14 36 43 0 7 0 0 50 7 14
2014 FI-02 40 20 20 0 13 7 0 64 14 15
2011 FI 21 36 28 9 7 0 0 57 16 58
2011 FI-01 25 50 13 13 0 0 0 75 13 24
2011 FI-02 31 6 44 0 19 0 0 38 19 16
2008 FI 27 34 21 11 6 0 0 61 17 70
2008 FI-01 48 26 23 3 0 0 0 74 3 31
2008 FI-02 18 41 12 18 12 0 0 59 29 17

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 11 14 46 22 8 0 0 30 24 37
2017 FI-01 0 7 47 33 13 0 0 47 7 15
2017 FI-02 23 15 38 15 8 0 0 23 38 13
2014 FI 9 39 38 12 0 2 0 12 49 42
2014 FI-01 0 50 43 7 0 0 0 7 50 14
2014 FI-02 20 13 47 13 0 7 0 14 36 15
2011 FI 7 36 41 10 5 0 0 16 43 58
2011 FI-01 0 38 42 21 0 0 0 21 38 24
2011 FI-02 13 31 38 6 13 0 0 19 44 16
2008 FI 10 19 41 16 13 0 1 29 29 70
2008 FI-01 6 10 39 16 29 0 0 45 16 31
2008 FI-02 0 18 53 29 0 0 0 29 18 17

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 3 27 35 16 16 0 3 33 31 37
2017 FI-01 7 13 33 27 20 0 0 47 20 15
2017 FI-02 0 38 38 15 8 0 0 23 38 13
2014 FI 24 26 38 7 2 2 0 10 52 42
2014 FI-01 21 21 50 7 0 0 0 7 43 14
2014 FI-02 27 27 27 7 7 7 0 14 57 15
2011 FI 12 26 28 28 5 0 0 33 39 57
2011 FI-01 9 30 17 43 0 0 0 43 39 23
2011 FI-02 19 44 13 13 13 0 0 25 63 16
2008 FI 10 13 20 33 20 0 3 55 24 69
2008 FI-01 3 13 17 30 37 0 0 67 17 30
2008 FI-02 6 12 29 35 18 0 0 53 18 17

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 3 16 46 22 11 0 3 33 19 37
2017 FI-01 7 0 40 33 13 0 7 50 7 15
2017 FI-02 0 31 54 15 0 0 0 15 31 13
2014 FI 21 41 26 5 5 2 0 10 64 42
2014 FI-01 14 43 36 7 0 0 0 7 57 14
2014 FI-02 27 40 13 7 7 7 0 14 71 15
2011 FI 19 25 35 18 2 0 2 20 45 57
2011 FI-01 17 33 21 25 0 0 4 26 52 24
2011 FI-02 27 7 53 13 0 0 0 13 33 15
2008 FI 19 10 30 28 12 0 1 40 29 69
2008 FI-01 10 13 23 33 20 0 0 53 23 30
2008 FI-02 24 6 41 24 6 0 0 29 29 17

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 0 22 35 30 11 0 3 42 22 37
2017 FI-01 0 0 33 40 20 0 7 64 0 15
2017 FI-02 0 38 31 31 0 0 0 31 38 13
2014 FI 12 24 35 24 2 2 0 27 36 42
2014 FI-01 0 29 36 36 0 0 0 36 29 14
2014 FI-02 20 13 47 13 0 7 0 14 36 15
2011 FI 10 29 34 22 3 0 0 26 40 58
2011 FI-01 8 17 38 33 4 0 0 38 25 24
2011 FI-02 19 38 19 19 6 0 0 25 56 16
2008 FI 10 14 29 29 17 0 1 46 25 70
2008 FI-01 3 6 29 29 32 0 0 61 10 31
2008 FI-02 6 24 24 41 6 0 0 47 29 17

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 14 24 30 16 16 0 0 32 38 37
2017 FI-01 0 13 40 13 33 0 0 47 13 15
2017 FI-02 23 31 23 23 0 0 0 23 54 13
2014 FI 43 24 19 12 0 2 0 12 69 42
2014 FI-01 57 21 21 0 0 0 0 0 79 14
2014 FI-02 33 13 27 20 0 7 0 21 50 15
2011 FI 28 33 26 7 5 0 0 12 61 57
2011 FI-01 26 43 13 13 4 0 0 17 70 23
2011 FI-02 44 25 19 0 13 0 0 13 69 16
2008 FI 21 26 19 16 17 0 1 33 48 70
2008 FI-01 16 23 13 16 32 0 0 48 39 31
2008 FI-02 18 24 24 29 6 0 0 35 41 17

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 3 19 32 32 8 3 3 43 23 37
2017 FI-01 7 13 7 53 13 7 0 71 21 15
2017 FI-02 0 31 46 23 0 0 0 23 31 13
2014 FI 7 27 35 24 5 2 0 29 35 42
2014 FI-01 7 29 57 7 0 0 0 7 36 14
2014 FI-02 13 13 33 20 13 7 0 36 29 15
2011 FI 14 14 29 28 14 0 2 42 28 58
2011 FI-01 21 21 29 17 13 0 0 29 42 24
2011 FI-02 6 19 31 25 19 0 0 44 25 16
2008 FI 7 16 29 29 17 0 1 47 24 69
2008 FI-01 0 13 30 30 27 0 0 57 13 30
2008 FI-02 18 6 41 24 12 0 0 35 24 17

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 5 19 38 30 8 0 0 38 24 37
2017 FI-01 13 0 40 33 13 0 0 47 13 15
2017 FI-02 0 38 23 38 0 0 0 38 38 13
2014 FI 9 24 43 19 2 2 0 22 35 42
2014 FI-01 7 14 64 7 7 0 0 14 21 14
2014 FI-02 13 27 27 27 0 7 0 29 43 15
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 62 22 8 0 5 0 3 86 6 37
2017 FI-01 73 20 7 0 0 0 0 93 0 15
2017 FI-02 54 23 8 0 15 0 0 77 15 13
2014 FI 81 7 5 2 5 0 0 88 7 42
2014 FI-01 71 14 7 0 7 0 0 86 7 14
2014 FI-02 73 7 7 7 7 0 0 80 13 15
2011 FI 77 11 4 5 2 0 2 89 7 57
2011 FI-01 74 13 4 4 4 0 0 87 9 23
2011 FI-02 75 6 6 6 0 0 6 87 7 16
2008 FI 74 7 10 3 3 0 3 84 6 70
2008 FI-01 81 3 6 3 0 0 6 90 3 31
2008 FI-02 53 12 24 6 6 0 0 65 12 17

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 14 30 27 11 8 5 5 48 21 37
2017 FI-01 20 13 33 13 7 7 7 38 23 15
2017 FI-02 15 31 31 0 15 0 8 50 17 13
2014 FI 28 36 14 12 7 0 2 66 19 42
2014 FI-01 21 50 14 7 7 0 0 71 14 14
2014 FI-02 53 13 13 13 7 0 0 67 20 15

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 41 38 5 0 16 0 0 78 16 37
2017 FI-01 53 33 7 0 7 0 0 87 7 15
2017 FI-02 23 46 0 0 31 0 0 69 31 13
2014 FI 41 35 9 2 12 0 0 76 14 42
2014 FI-01 36 50 0 7 7 0 0 86 14 14
2014 FI-02 47 27 13 0 13 0 0 73 13 15

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 24 41 11 16 8 0 0 65 24 37
2017 FI-01 33 33 0 20 13 0 0 67 33 15
2017 FI-02 23 38 15 15 8 0 0 62 23 13
2014 FI 17 55 12 9 5 0 2 73 15 42
2014 FI-01 14 50 21 14 0 0 0 64 14 14
2014 FI-02 27 40 7 13 13 0 0 67 27 15
2011 FI 31 36 17 10 3 0 2 68 14 58
2011 FI-01 21 46 25 4 0 0 4 70 4 24
2011 FI-02 31 31 19 13 6 0 0 63 19 16
2008 FI 34 50 6 6 3 1 0 86 9 70
2008 FI-01 32 61 3 3 0 0 0 94 3 31
2008 FI-02 24 59 12 6 0 0 0 82 6 17

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 19 35 16 8 16 5 0 57 26 37
2017 FI-01 27 33 13 0 20 7 0 64 21 15
2017 FI-02 15 31 23 23 8 0 0 46 31 13
2014 FI 21 24 24 17 13 0 2 46 30 42
2014 FI-01 7 29 21 29 14 0 0 36 43 14
2014 FI-02 33 33 7 13 13 0 0 67 27 15
2011 FI 36 29 10 14 7 2 2 68 21 58
2011 FI-01 25 29 21 13 4 4 4 59 18 24
2011 FI-02 31 44 6 6 13 0 0 75 19 16
2008 FI 36 39 4 11 6 3 1 78 18 70
2008 FI-01 29 39 3 16 6 3 3 72 24 31
2008 FI-02 41 53 0 0 6 0 0 94 6 17

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 3 11 22 24 22 13 5 17 57 37
2017 FI-01 0 7 13 20 33 20 7 9 73 15
2017 FI-02 8 0 46 15 23 0 8 8 42 13
2014 FI 9 21 24 21 12 2 9 35 38 42
2014 FI-01 7 14 29 21 14 0 14 25 42 14
2014 FI-02 20 27 20 13 13 7 0 50 29 15

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 35 41 5 14 5 0 0 76 19 37
2017 FI-01 33 47 7 13 0 0 0 80 13 15
2017 FI-02 38 23 8 15 15 0 0 62 31 13
2014 FI 35 53 7 0 5 0 0 88 5 42
2014 FI-01 29 50 21 0 0 0 0 79 0 14
2014 FI-02 47 47 0 0 7 0 0 93 7 15
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 49 24 11 8 8 0 0 73 16 37
2017 FI-01 53 33 0 7 7 0 0 87 13 15
2017 FI-02 54 23 15 0 8 0 0 77 8 13
2014 FI 43 26 7 12 12 0 0 69 24 42
2014 FI-01 36 43 14 7 0 0 0 79 7 14
2014 FI-02 67 20 0 7 7 0 0 87 13 15
2011 FI 37 35 11 12 5 0 0 72 18 57
2011 FI-01 30 39 17 9 4 0 0 70 13 23
2011 FI-02 38 38 0 25 0 0 0 75 25 16
2008 FI 33 33 9 10 13 1 1 68 24 70
2008 FI-01 32 45 6 3 10 0 3 80 13 31
2008 FI-02 41 24 12 12 6 6 0 69 19 17

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 54 24 8 5 8 0 0 78 14 37
2017 FI-01 53 33 0 7 7 0 0 87 13 15
2017 FI-02 69 8 15 0 8 0 0 77 8 13
2014 FI 43 35 5 7 7 2 0 81 15 42
2014 FI-01 36 64 0 0 0 0 0 100 0 14
2014 FI-02 73 13 0 13 0 0 0 87 13 15
2011 FI 42 33 14 9 2 0 0 75 11 57
2011 FI-01 35 43 13 9 0 0 0 78 9 23
2011 FI-02 44 31 19 6 0 0 0 75 6 16
2008 FI 46 30 7 4 11 1 0 77 16 70
2008 FI-01 45 35 3 6 10 0 0 81 16 31
2008 FI-02 59 24 0 6 6 6 0 88 13 17

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 49 30 5 5 11 0 0 78 16 37
2017 FI-01 53 40 0 0 7 0 0 93 7 15
2017 FI-02 54 31 8 0 8 0 0 85 8 13
2014 FI 46 28 7 2 17 0 0 74 19 42
2014 FI-01 36 57 7 0 0 0 0 93 0 14
2014 FI-02 73 13 7 0 7 0 0 87 7 15
2011 FI 35 39 7 9 11 0 0 74 19 57
2011 FI-01 26 57 9 0 9 0 0 83 9 23
2011 FI-02 44 25 6 19 6 0 0 69 25 16
2008 FI 43 34 4 6 11 1 0 78 17 70
2008 FI-01 39 48 0 6 6 0 0 87 13 31
2008 FI-02 53 24 6 0 12 6 0 81 13 17

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 76 14 5 0 3 0 3 92 3 37
2017 FI-01 80 13 7 0 0 0 0 93 0 15
2017 FI-02 77 15 0 0 8 0 0 92 8 13
2014 FI 81 9 2 2 2 0 2 93 5 42
2014 FI-01 71 21 0 0 0 0 7 100 0 14
2014 FI-02 73 7 7 7 7 0 0 80 13 15
2011 FI 86 5 3 5 0 0 0 91 5 58
2011 FI-01 92 4 0 4 0 0 0 96 4 24
2011 FI-02 81 6 6 6 0 0 0 88 6 16
2008 FI 81 10 3 3 1 0 1 93 4 70
2008 FI-01 81 13 0 3 0 0 3 97 3 31
2008 FI-02 71 18 6 0 6 0 0 88 6 17

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 57 30 5 0 3 5 0 91 3 37
2017 FI-01 60 27 7 0 0 7 0 93 0 15
2017 FI-02 62 31 8 0 0 0 0 92 0 13
2014 FI 55 33 0 5 7 0 0 88 12 42
2014 FI-01 57 43 0 0 0 0 0 100 0 14
2014 FI-02 67 27 0 7 0 0 0 93 7 15
2011 FI 56 28 9 5 2 0 0 84 7 57
2011 FI-01 63 29 4 0 4 0 0 92 4 24
2011 FI-02 53 27 7 13 0 0 0 80 13 15

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 65 19 5 3 8 0 0 84 11 37
2017 FI-01 60 27 0 7 7 0 0 87 13 15
2017 FI-02 77 15 8 0 0 0 0 92 0 13

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 59 24 3 3 11 0 0 84 14 37
2017 FI-01 67 20 0 7 7 0 0 87 13 15
2017 FI-02 62 23 8 0 8 0 0 85 8 13

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 58 19 6 6 11 0 0 78 17 36
2017 FI-01 60 20 7 7 7 0 0 80 13 15
2017 FI-02 67 17 8 0 8 0 0 83 8 12
2014 FI 57 17 7 7 12 0 0 74 19 42
2014 FI-01 64 21 7 7 0 0 0 86 7 14
2014 FI-02 73 13 7 7 0 0 0 87 7 15
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 11 32 21 11 5 11 11 53 20 19
2014 FI 0 44 11 11 17 0 17 53 33 18

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 11 30 27 11 8 13 0 47 22 37
2017 FI-01 20 33 33 0 7 7 0 57 7 15
2017 FI-02 8 46 23 0 15 8 0 58 17 13
2014 FI 5 27 33 14 19 2 0 32 34 42
2014 FI-01 14 43 29 14 0 0 0 57 14 14
2014 FI-02 0 20 33 13 33 0 0 20 47 15
2011 FI 5 34 29 12 14 5 0 42 27 58
2011 FI-01 4 50 29 4 0 13 0 62 5 24
2011 FI-02 13 19 31 19 19 0 0 31 38 16

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 8 51 5 19 11 5 0 63 31 37
2017 FI-01 7 60 7 20 7 0 0 67 27 15
2017 FI-02 8 54 8 8 15 8 0 67 25 13
2014 FI 5 20 28 28 17 2 0 25 46 42
2014 FI-01 14 21 21 36 7 0 0 36 43 14
2014 FI-02 0 27 33 13 27 0 0 27 40 15
2011 FI 12 31 24 19 12 2 0 44 32 58
2011 FI-01 25 33 21 8 8 4 0 61 17 24
2011 FI-02 6 25 31 25 13 0 0 31 38 16
2008 FI 24 39 13 11 13 0 0 63 24 70
2008 FI-01 39 29 13 16 3 0 0 68 19 31
2008 FI-02 18 59 12 0 12 0 0 76 12 17

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 5 38 11 19 14 14 0 50 38 37
2017 FI-01 0 53 13 7 13 13 0 62 23 15
2017 FI-02 8 38 15 15 15 8 0 50 33 13
2014 FI 5 20 21 31 21 2 0 25 53 42
2014 FI-01 7 29 29 29 7 0 0 36 36 14
2014 FI-02 7 13 13 40 27 0 0 20 67 15
2011 FI 3 31 21 26 12 7 0 37 41 58
2011 FI-01 4 42 21 25 0 8 0 50 27 24
2011 FI-02 0 31 19 25 13 13 0 36 43 16
2008 FI 10 31 27 16 11 4 0 43 28 70
2008 FI-01 10 35 26 13 6 10 0 50 21 31
2008 FI-02 12 47 24 12 6 0 0 59 18 17

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 8 38 19 11 22 3 0 47 33 37
2017 FI-01 0 40 33 13 13 0 0 40 27 15
2017 FI-02 15 31 15 8 31 0 0 46 38 13
2014 FI 2 22 21 24 26 5 0 26 52 42
2014 FI-01 7 21 29 29 0 14 0 33 33 14
2014 FI-02 0 13 20 27 40 0 0 13 67 15
2011 FI 7 28 19 19 21 7 0 37 43 58
2011 FI-01 8 42 21 13 13 4 0 52 26 24
2011 FI-02 0 31 13 19 25 13 0 36 50 16
2008 FI 17 44 14 9 13 3 0 63 22 70
2008 FI-01 16 52 16 3 10 3 0 70 13 31
2008 FI-02 12 53 18 6 6 6 0 69 13 17

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 17 19 25 17 19 3 0 37 37 36
2017 FI-01 27 27 20 7 20 0 0 53 27 15
2017 FI-02 8 8 42 25 17 0 0 17 42 12
2014 FI 5 10 19 33 33 0 0 15 66 42
2014 FI-01 14 21 21 21 21 0 0 36 43 14
2014 FI-02 0 0 13 47 40 0 0 0 87 15
2011 FI 9 21 24 28 19 0 0 29 47 58
2011 FI-01 13 25 25 21 17 0 0 38 38 24
2011 FI-02 0 19 31 38 13 0 0 19 50 16
2008 FI 11 30 17 26 14 1 0 42 41 70
2008 FI-01 3 52 19 19 6 0 0 55 26 31
2008 FI-02 12 24 18 29 12 6 0 38 44 17
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 19 41 19 16 3 3 0 61 19 37
2017 FI-01 27 47 13 13 0 0 0 73 13 15
2017 FI-02 15 46 23 8 8 0 0 62 15 13
2014 FI 9 29 21 24 12 5 0 40 37 42
2014 FI-01 21 36 29 14 0 0 0 57 14 14
2014 FI-02 0 33 20 27 20 0 0 33 47 15
2011 FI 23 42 16 14 4 2 0 66 18 57
2011 FI-01 22 43 13 13 4 4 0 68 18 23
2011 FI-02 31 25 19 19 6 0 0 56 25 16

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 27 54 8 3 5 3 0 83 8 37
2017 FI-01 33 47 7 7 7 0 0 80 13 15
2017 FI-02 23 62 8 0 8 0 0 85 8 13
2014 FI 33 46 9 5 2 5 0 83 7 42
2014 FI-01 36 43 7 7 0 7 0 85 8 14
2014 FI-02 20 53 13 7 7 0 0 73 13 15
2011 FI 31 41 16 9 2 2 0 74 11 58
2011 FI-01 42 38 21 0 0 0 0 79 0 24
2011 FI-02 25 38 13 19 0 6 0 67 20 16

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 24 38 19 8 8 3 0 64 17 37
2017 FI-01 33 33 13 13 7 0 0 67 20 15
2017 FI-02 23 38 15 8 15 0 0 62 23 13
2014 FI 21 38 17 5 14 5 0 62 20 42
2014 FI-01 36 57 0 0 0 7 0 100 0 14
2014 FI-02 13 27 33 7 20 0 0 40 27 15
2011 FI 24 36 14 9 9 7 2 66 19 58
2011 FI-01 21 58 8 0 8 4 0 83 9 24
2011 FI-02 19 19 13 19 13 13 6 46 38 16
2008 FI 24 40 14 11 9 1 0 65 20 70
2008 FI-01 29 42 13 13 0 3 0 73 13 31
2008 FI-02 24 35 24 12 6 0 0 59 18 17

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 13 27 30 14 8 8 0 44 24 37
2017 FI-01 20 13 27 20 7 13 0 38 31 15
2017 FI-02 8 38 23 8 15 8 0 50 25 13
2014 FI 14 28 27 12 12 7 0 46 25 42
2014 FI-01 7 57 14 7 0 14 0 75 8 14
2014 FI-02 20 13 27 20 13 7 0 36 36 15
2011 FI 17 34 21 12 7 7 2 57 21 58
2011 FI-01 13 29 25 8 8 13 4 50 20 24
2011 FI-02 13 38 13 25 6 6 0 53 33 16

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 8 30 24 14 19 5 0 40 34 37
2017 FI-01 20 40 20 13 7 0 0 60 20 15
2017 FI-02 0 23 31 8 38 0 0 23 46 13
2014 FI 7 14 31 17 21 9 0 23 42 42
2014 FI-01 7 21 36 21 0 14 0 33 25 14
2014 FI-02 7 7 40 13 33 0 0 13 47 15
2011 FI 10 17 31 14 16 10 2 31 33 58
2011 FI-01 13 21 38 13 4 13 0 38 19 24
2011 FI-02 6 19 38 6 19 13 0 29 29 16

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 51 30 5 3 11 0 0 81 14 37
2017 FI-01 60 27 7 0 7 0 0 87 7 15
2017 FI-02 31 38 8 0 23 0 0 69 23 13
2014 FI 50 28 12 0 9 0 0 79 9 42
2014 FI-01 43 43 7 0 7 0 0 86 7 14
2014 FI-02 47 20 13 0 20 0 0 67 20 15

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 59 22 8 5 5 0 0 81 11 37
2017 FI-01 67 13 7 7 7 0 0 80 13 15
2017 FI-02 46 31 8 8 8 0 0 77 15 13
2014 FI 57 26 9 2 2 2 0 85 5 42
2014 FI-01 50 36 14 0 0 0 0 86 0 14
2014 FI-02 47 27 7 7 7 7 0 79 14 15
2011 FI 69 17 7 0 2 0 5 91 2 58
2011 FI-01 63 25 4 0 0 0 8 95 0 24
2011 FI-02 63 19 13 0 0 0 6 87 0 16
2008 FI 64 23 6 3 3 1 0 88 6 70
2008 FI-01 68 23 6 3 0 0 0 90 3 31
2008 FI-02 59 29 0 6 6 0 0 88 12 17

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 19 32 27 11 8 3 0 53 19 37
2017 FI-01 20 47 20 7 7 0 0 67 13 15
2017 FI-02 15 38 38 0 8 0 0 54 8 13
2014 FI 5 17 31 26 17 5 0 22 45 42
2014 FI-01 7 29 29 14 14 7 0 38 31 14
2014 FI-02 0 20 33 33 13 0 0 20 47 15
2011 FI 14 28 24 24 10 0 0 41 34 58
2011 FI-01 13 33 29 17 8 0 0 46 25 24
2011 FI-02 13 6 38 25 19 0 0 19 44 16
2008 FI 31 36 13 10 10 0 0 67 20 70
2008 FI-01 42 32 13 3 10 0 0 74 13 31
2008 FI-02 29 41 12 18 0 0 0 71 18 17

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 22 22 14 8 32 3 0 44 42 37
2017 FI-01 27 27 20 0 27 0 0 53 27 15
2017 FI-02 15 31 15 8 31 0 0 46 38 13
2014 FI 9 26 14 26 24 0 0 35 50 42
2014 FI-01 7 50 14 14 14 0 0 57 29 14
2014 FI-02 7 20 27 20 27 0 0 27 47 15
2011 FI 5 31 21 17 24 0 2 37 42 58
2011 FI-01 8 17 29 17 25 0 4 26 43 24
2011 FI-02 0 56 6 19 19 0 0 56 38 16
2008 FI 19 36 9 10 20 3 3 58 32 69
2008 FI-01 26 39 10 10 16 0 0 65 26 31
2008 FI-02 19 44 0 6 19 0 13 71 29 16

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 19 27 30 8 14 3 0 47 22 37
2017 FI-01 27 27 33 0 13 0 0 53 13 15
2017 FI-02 15 31 23 8 23 0 0 46 31 13

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 38 24 24 3 8 0 3 64 11 37
2017 FI-01 53 13 27 0 7 0 0 67 7 15
2017 FI-02 15 38 31 0 8 0 8 58 8 13
2014 FI 35 31 20 2 5 7 0 71 8 42
2014 FI-01 36 50 14 0 0 0 0 86 0 14
2014 FI-02 47 33 7 0 13 0 0 80 13 15

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 32 38 19 11 0 0 0 70 11 37
2017 FI-01 47 20 13 20 0 0 0 67 20 15
2017 FI-02 15 46 31 8 0 0 0 62 8 13
2014 FI 26 43 17 0 7 7 0 74 8 42
2014 FI-01 29 64 7 0 0 0 0 93 0 14
2014 FI-02 27 40 13 0 13 7 0 71 14 15
2011 FI 28 41 17 3 5 5 0 73 9 58
2011 FI-01 29 42 17 4 0 8 0 77 5 24
2011 FI-02 31 31 19 6 6 6 0 67 13 16

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 30 35 24 5 5 0 0 65 11 37
2017 FI-01 40 20 33 7 0 0 0 60 7 15
2017 FI-02 15 46 15 8 15 0 0 62 23 13
2014 FI 24 39 14 17 7 0 0 62 24 42
2014 FI-01 43 50 7 0 0 0 0 93 0 14
2014 FI-02 7 40 20 27 7 0 0 47 33 15
2011 FI 28 43 17 9 3 0 0 71 12 58
2011 FI-01 33 50 8 4 4 0 0 83 8 24
2011 FI-02 25 38 25 6 6 0 0 63 13 16
2008 FI 37 36 10 13 4 0 0 73 17 70
2008 FI-01 55 32 0 10 3 0 0 87 13 31
2008 FI-02 24 47 18 12 0 0 0 71 12 17

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 27 35 22 8 8 0 0 62 16 37
2017 FI-01 33 27 27 13 0 0 0 60 13 15
2017 FI-02 23 38 15 0 23 0 0 62 23 13
2014 FI 7 26 36 21 9 0 0 33 31 42
2014 FI-01 21 21 50 7 0 0 0 43 7 14
2014 FI-02 0 40 20 20 20 0 0 40 40 15
2011 FI 22 26 22 21 9 0 0 48 29 58
2011 FI-01 29 29 17 21 4 0 0 58 25 24
2011 FI-02 19 19 25 31 6 0 0 38 38 16

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 24 38 14 19 5 0 0 62 24 37
2017 FI-01 33 27 13 27 0 0 0 60 27 15
2017 FI-02 15 46 15 8 15 0 0 62 23 13
2014 FI 12 26 34 19 9 0 0 38 28 42
2014 FI-01 29 21 43 7 0 0 0 50 7 14
2014 FI-02 7 40 20 13 20 0 0 47 33 15
2011 FI 25 33 12 26 4 0 0 58 30 57
2011 FI-01 29 38 13 21 0 0 0 67 21 24
2011 FI-02 19 31 13 31 6 0 0 50 38 16
2008 FI 39 41 13 4 3 0 0 80 7 70
2008 FI-01 55 32 6 6 0 0 0 87 6 31
2008 FI-02 41 47 12 0 0 0 0 88 0 17

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 38 16 32 8 5 0 0 54 14 37
2017 FI-01 40 13 33 7 7 0 0 53 13 15
2017 FI-02 23 31 38 8 0 0 0 54 8 13
2014 FI 9 35 21 13 17 5 0 47 31 42
2014 FI-01 14 36 29 14 7 0 0 50 21 14
2014 FI-02 13 33 13 7 27 7 0 50 36 15
2011 FI 29 21 17 16 10 5 2 54 28 58
2011 FI-01 29 21 21 21 4 0 4 52 26 24
2011 FI-02 25 25 19 13 19 0 0 50 31 16
2008 FI 37 31 17 7 4 1 1 71 12 70
2008 FI-01 45 26 19 6 3 0 0 71 10 31
2008 FI-02 41 41 6 6 0 6 0 88 6 17
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 FI 8 57 35 37
2017 FI-01 7 53 40 15
2017 FI-02 15 77 8 13
2014 FI 14 33 53 42
2014 FI-01 21 29 50 14
2014 FI-02 7 40 53 15
2011 FI 34 40 26 58
2011 FI-01 50 38 13 24
2011 FI-02 19 38 44 16
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 8 5 30 14 0 41 3 24 24 37
2017 FI-01 7 7 27 13 0 47 0 25 25 15
2017 FI-02 15 0 31 15 0 38 0 25 25 13
2014 FI 13 19 31 5 9 21 2 41 19 42
2014 FI-01 14 21 29 7 7 14 7 45 18 14
2014 FI-02 7 27 27 7 20 13 0 38 31 15

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 24 19 32 11 3 11 0 48 15 37
2017 FI-01 33 33 13 13 0 7 0 71 14 15
2017 FI-02 15 8 46 15 0 15 0 27 18 13
2014 FI 15 24 33 12 5 12 0 44 19 42
2014 FI-01 21 29 29 14 0 7 0 54 15 14
2014 FI-02 7 33 40 0 13 7 0 43 14 15
2011 FI 24 38 22 3 0 12 0 71 4 58
2011 FI-01 21 46 25 0 0 8 0 73 0 24
2011 FI-02 19 31 25 6 0 19 0 62 8 16
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 38 57 5 0 0 0 0 95 0 37
2017 FI-01 33 67 0 0 0 0 0 100 0 15
2017 FI-02 54 38 8 0 0 0 0 92 0 13
2014 FI 26 59 9 0 0 0 5 90 0 42
2014 FI-01 36 64 0 0 0 0 0 100 0 14
2014 FI-02 27 53 20 0 0 0 0 80 0 15
2011 FI 45 47 5 0 0 0 3 95 0 58
2011 FI-01 42 50 8 0 0 0 0 92 0 24
2011 FI-02 44 50 6 0 0 0 0 94 0 16
2008 FI 53 37 1 4 0 0 4 94 4 70
2008 FI-01 48 42 3 6 0 0 0 90 6 31
2008 FI-02 47 47 0 0 0 0 6 100 0 17

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 19 30 19 8 5 19 0 60 17 37
2017 FI-01 20 33 20 7 0 20 0 67 8 15
2017 FI-02 31 23 23 8 8 8 0 58 17 13
2014 FI 7 17 31 12 9 9 15 31 28 42
2014 FI-01 7 21 36 14 0 7 14 36 18 14
2014 FI-02 13 20 27 13 7 7 13 42 25 15
2011 FI 24 28 24 12 2 7 3 58 15 58
2011 FI-01 21 25 33 17 0 4 0 48 17 24
2011 FI-02 25 31 19 13 0 6 6 64 14 16

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 57 27 14 3 0 0 0 84 3 37
2017 FI-01 73 20 7 0 0 0 0 93 0 15
2017 FI-02 46 31 15 8 0 0 0 77 8 13
2014 FI 33 35 12 5 7 2 5 74 13 42
2014 FI-01 29 57 7 0 0 7 0 92 0 14
2014 FI-02 47 33 13 0 7 0 0 80 7 15
2011 FI 52 34 7 3 0 0 3 89 4 58
2011 FI-01 50 42 8 0 0 0 0 92 0 24
2011 FI-02 56 25 13 6 0 0 0 81 6 16
2008 FI 50 41 4 1 1 0 1 93 3 70
2008 FI-01 55 32 10 3 0 0 0 87 3 31
2008 FI-02 53 47 0 0 0 0 0 100 0 17

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 24 41 16 5 5 8 0 71 12 37
2017 FI-01 40 27 20 0 0 13 0 77 0 15
2017 FI-02 15 46 15 15 8 0 0 62 23 13
2014 FI 17 35 19 14 9 2 3 55 25 42
2014 FI-01 29 50 14 7 0 0 0 79 7 14
2014 FI-02 7 27 33 13 13 7 0 36 29 15
2011 FI 38 33 12 5 5 5 2 76 11 58
2011 FI-01 46 33 17 0 0 4 0 83 0 24
2011 FI-02 38 25 13 6 13 6 0 67 20 16
2008 FI 49 34 9 3 1 3 1 87 4 70
2008 FI-01 55 35 10 0 0 0 0 90 0 31
2008 FI-02 35 53 12 0 0 0 0 88 0 17
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 FI-01 0 100 15

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 8 8 32 5 3 41 3 29 14 37
2017 FI-01 0 7 33 7 0 53 0 14 14 15
2017 FI-02 15 8 31 8 8 23 8 33 22 13
2014 FI 14 17 26 2 9 21 10 45 17 42
2014 FI-01 21 7 29 0 0 29 14 50 0 14
2014 FI-02 13 20 27 7 20 7 7 38 31 15

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 25 31 25 3 0 17 0 67 3 36
2017 FI-01 33 33 13 7 0 13 0 77 8 15
2017 FI-02 25 17 42 0 0 17 0 50 0 12
2014 FI 17 26 26 5 7 14 5 53 15 42
2014 FI-01 29 29 21 0 0 14 7 73 0 14
2014 FI-02 13 27 27 13 13 7 0 43 29 15
2011 FI 31 38 16 7 0 9 0 75 8 58
2011 FI-01 29 50 13 4 0 4 0 83 4 24
2011 FI-02 31 25 19 13 0 13 0 64 14 16
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 11 13 27 24 24 0 0 24 49 37
2017 FI-01 13 7 40 13 27 0 0 20 40 15
2017 FI-02 15 15 8 31 31 0 0 31 62 13

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 11 25 33 19 11 0 0 36 31 36
2017 FI-01 20 27 47 7 0 0 0 47 7 15
2017 FI-02 0 25 25 25 25 0 0 25 50 12

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 22 22 32 19 5 0 0 43 24 37
2017 FI-01 47 27 20 7 0 0 0 73 7 15
2017 FI-02 0 23 54 8 15 0 0 23 23 13

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 19 30 19 19 14 0 0 49 32 37
2017 FI-01 33 33 13 20 0 0 0 67 20 15
2017 FI-02 0 38 23 15 23 0 0 38 38 13

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 30 27 30 0 3 0 11 64 3 37
2017 FI-01 47 20 13 0 0 0 20 83 0 15
2017 FI-02 15 38 31 0 8 0 8 58 8 13

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 22 38 27 14 0 0 0 59 14 37
2017 FI-01 33 60 7 0 0 0 0 93 0 15
2017 FI-02 8 23 31 38 0 0 0 31 38 13

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 24 30 30 11 3 3 0 56 14 37
2017 FI-01 33 27 27 7 0 7 0 64 7 15
2017 FI-02 15 23 38 15 8 0 0 38 23 13

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 16 38 30 11 5 0 0 54 16 37
2017 FI-01 27 47 13 7 7 0 0 73 13 15
2017 FI-02 8 31 38 15 8 0 0 38 23 13

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 24 27 32 8 8 0 0 51 16 37
2017 FI-01 40 20 27 7 7 0 0 60 13 15
2017 FI-02 8 38 31 8 15 0 0 46 23 13

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 14 30 38 14 5 0 0 43 19 37
2017 FI-01 27 27 27 13 7 0 0 53 20 15
2017 FI-02 8 38 38 8 8 0 0 46 15 13

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 46 22 22 0 5 3 3 71 6 37
2017 FI-01 60 13 7 0 13 0 7 79 14 15
2017 FI-02 31 31 31 0 0 8 0 67 0 13

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 51 22 16 0 5 3 3 77 6 37
2017 FI-01 60 20 13 0 0 0 7 86 0 15
2017 FI-02 38 38 0 0 15 8 0 83 17 13

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 24 38 19 8 11 0 0 62 19 37
2017 FI-01 20 47 27 0 7 0 0 67 7 15
2017 FI-02 23 23 15 15 23 0 0 46 38 13

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 44 25 14 8 6 0 3 71 14 36
2017 FI-01 60 20 7 7 0 0 7 86 7 15
2017 FI-02 23 31 23 8 15 0 0 54 23 13

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 35 16 19 5 5 0 19 63 13 37
2017 FI-01 47 0 27 7 0 0 20 58 8 15
2017 FI-02 23 8 23 8 15 0 23 40 30 13

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 57 24 8 0 0 0 11 91 0 37
2017 FI-01 53 27 7 0 0 0 13 92 0 15
2017 FI-02 46 23 15 0 0 0 15 82 0 13

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 59 19 13 0 5 0 3 81 6 37
2017 FI-01 73 7 13 0 0 0 7 86 0 15
2017 FI-02 54 31 0 0 15 0 0 85 15 13

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 38 49 13 0 0 0 0 87 0 37
2017 FI-01 47 47 7 0 0 0 0 93 0 15
2017 FI-02 23 54 23 0 0 0 0 77 0 13

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 14 16 54 8 5 3 0 31 14 37
2017 FI-01 13 27 53 7 0 0 0 40 7 15
2017 FI-02 15 0 54 15 8 8 0 17 25 13

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 8 17 53 17 6 0 0 22 25 36
2017 FI-01 0 14 50 36 0 0 0 36 14 14
2017 FI-02 8 23 54 0 15 0 0 15 31 13

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 41 41 14 5 0 0 0 81 5 37
2017 FI-01 27 53 13 7 0 0 0 80 7 15
2017 FI-02 54 38 8 0 0 0 0 92 0 13

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 19 32 24 14 11 0 0 51 24 37
2017 FI-01 20 33 27 13 7 0 0 53 20 15
2017 FI-02 23 8 31 15 23 0 0 31 38 13
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 FI 19 81 37
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 11 24 30 11 22 0 3 11 89 37
2017 FI-01 20 33 7 13 27 0 0 20 80 15
2017 FI-02 8 15 46 8 15 0 8 8 92 13

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 FI 9 32
2017 FI-01 0 12
2017 FI-02 18 11

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 FI 41 32
2017 FI-01 33 12
2017 FI-02 64 11

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 FI 6 32
2017 FI-01 8 12
2017 FI-02 9 11

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 FI 72 32
2017 FI-01 67 12
2017 FI-02 91 11

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 FI 3 32
2017 FI-01 0 12
2017 FI-02 0 11

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 FI 41 32
2017 FI-01 33 12
2017 FI-02 36 11

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 FI 0 31 22 25 9 13 32
2017 FI-01 0 33 0 33 17 17 12
2017 FI-02 0 36 27 18 0 18 11

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 6 19 19 9 38 6 3 28 52 32
2017 FI-01 8 42 0 0 42 8 0 55 45 12
2017 FI-02 0 9 27 18 45 0 0 9 64 11

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 FI 3 6 13 6 66 3 3 10 77 32
2017 FI-01 0 17 8 0 67 0 8 18 73 12
2017 FI-02 0 0 18 9 73 0 0 0 82 11
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