2017 Public Service Employee Survey Results for Veterans Affairs Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - EC

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 29 63 6 3 0 0 0 91 3 35
2014 EC 35 55 0 10 0 0 0 90 10 40
2014 EC-05 40 40 0 20 0 0 0 80 20 10
2011 EC 37 39 2 15 7 0 0 76 22 41
2011 EC-05 50 20 0 30 0 0 0 70 30 10
2011 EC-07 36 36 9 9 9 0 0 73 18 11

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 86 9 0 0 0 3 3 100 0 35
2014 EC 75 15 0 5 0 0 5 95 5 40
2014 EC-05 60 20 0 10 0 0 10 89 11 10
2011 EC 73 22 2 0 0 0 2 98 0 41
2011 EC-05 80 10 0 0 0 0 10 100 0 10
2011 EC-07 82 18 0 0 0 0 0 100 0 11

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 89 6 3 0 0 0 3 97 0 35
2014 EC 78 18 3 3 0 0 0 95 3 40
2014 EC-05 80 20 0 0 0 0 0 100 0 10
2011 EC 59 24 10 2 2 0 2 85 5 41
2011 EC-05 60 20 10 0 0 0 10 89 0 10
2011 EC-07 82 18 0 0 0 0 0 100 0 11

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 63 17 9 9 0 0 3 82 9 35
2014 EC 55 33 3 8 3 0 0 88 10 40
2014 EC-05 60 30 0 0 10 0 0 90 10 10
2011 EC 24 51 5 12 7 0 0 76 20 41
2011 EC-05 20 60 0 10 10 0 0 80 20 10
2011 EC-07 18 73 0 9 0 0 0 91 9 11

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 35 44 9 9 3 0 0 79 12 34
2014 EC 23 43 8 18 10 0 0 65 28 40
2014 EC-05 10 30 10 40 10 0 0 40 50 10
2011 EC 15 37 17 20 12 0 0 51 32 41
2011 EC-05 0 30 30 20 20 0 0 30 40 10
2011 EC-07 18 27 27 18 9 0 0 45 27 11

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 63 26 6 3 3 0 0 89 6 35
2014 EC 38 45 10 8 0 0 0 83 8 40
2014 EC-05 30 50 20 0 0 0 0 80 0 10
2011 EC 39 46 5 10 0 0 0 85 10 41
2011 EC-05 20 60 10 10 0 0 0 80 10 10
2011 EC-07 55 27 9 9 0 0 0 82 9 11

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 69 29 0 3 0 0 0 97 3 35
2014 EC 48 38 10 5 0 0 0 85 5 40
2014 EC-05 30 60 10 0 0 0 0 90 0 10
2011 EC 44 44 5 7 0 0 0 88 7 41
2011 EC-05 30 60 0 10 0 0 0 90 10 10
2011 EC-07 64 27 0 9 0 0 0 91 9 11

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 71 20 6 0 0 0 3 94 0 35
2014 EC 48 45 3 3 0 0 3 95 3 40
2014 EC-05 20 60 10 0 0 0 10 89 0 10

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 63 29 9 0 0 0 0 91 0 35
2014 EC 38 33 15 13 3 0 0 70 15 40
2014 EC-05 20 20 30 30 0 0 0 40 30 10
2011 EC 29 37 7 20 7 0 0 66 27 41
2011 EC-05 30 10 10 30 20 0 0 40 50 10
2011 EC-07 27 45 0 18 9 0 0 73 27 11

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 57 11 20 6 3 3 0 71 9 35
2014 EC 30 28 18 8 13 3 3 61 21 40
2014 EC-05 10 40 10 20 10 10 0 56 33 10
2011 EC 15 27 20 22 10 0 7 45 34 41
2011 EC-05 0 20 20 30 20 0 10 22 56 10
2011 EC-07 18 45 0 27 9 0 0 64 36 11

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 49 40 3 6 3 0 0 89 9 35
2014 EC 23 53 10 8 5 3 0 77 13 40
2014 EC-05 30 30 10 20 10 0 0 60 30 10
2011 EC 22 46 15 15 2 0 0 68 17 41
2011 EC-05 30 30 20 20 0 0 0 60 20 10
2011 EC-07 45 18 18 9 9 0 0 64 18 11

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 49 29 9 9 6 0 0 77 14 35
2014 EC 20 33 28 15 3 3 0 54 18 40
2014 EC-05 0 20 40 30 10 0 0 20 40 10
2011 EC 7 54 17 15 7 0 0 61 22 41
2011 EC-05 0 40 40 0 20 0 0 40 20 10
2011 EC-07 18 55 18 9 0 0 0 73 9 11

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 37 43 9 9 3 0 0 80 11 35

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 49 46 0 3 3 0 0 94 6 35
2014 EC 28 45 18 5 3 3 0 74 8 40
2014 EC-05 10 70 10 0 10 0 0 80 10 10
2011 EC 22 54 17 5 2 0 0 76 7 41
2011 EC-05 20 50 20 0 10 0 0 70 10 10
2011 EC-07 45 27 27 0 0 0 0 73 0 11

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 43 37 11 6 3 0 0 80 9 35

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 63 29 3 6 0 0 0 91 6 35
2014 EC 45 43 10 3 0 0 0 88 3 40
2014 EC-05 20 70 0 10 0 0 0 90 10 10
2011 EC 51 34 15 0 0 0 0 85 0 41
2011 EC-05 70 30 0 0 0 0 0 100 0 10
2011 EC-07 55 27 18 0 0 0 0 82 0 11

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 51 43 0 3 3 0 0 94 6 35
2014 EC 28 48 10 8 5 3 0 77 13 40
2014 EC-05 0 60 0 20 20 0 0 60 40 10
2011 EC 22 51 12 7 5 2 0 75 13 41
2011 EC-05 20 40 10 10 20 0 0 60 30 10
2011 EC-07 36 55 9 0 0 0 0 91 0 11

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 46 37 9 6 3 0 0 83 9 35
2014 EC 30 40 20 8 3 0 0 70 10 40
2014 EC-05 0 40 30 20 10 0 0 40 30 10

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 40 43 9 6 3 0 0 83 9 35
2014 EC 23 45 20 8 5 0 0 68 13 40
2014 EC-05 0 50 10 20 20 0 0 50 40 10
2011 EC 27 41 15 12 5 0 0 68 17 41
2011 EC-05 40 20 10 20 10 0 0 60 30 10
2011 EC-07 36 36 9 9 9 0 0 73 18 11

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 57 31 9 3 0 0 0 89 3 35
2014 EC 40 38 13 10 0 0 0 78 10 40
2014 EC-05 30 40 20 10 0 0 0 70 10 10
2011 EC 24 51 10 15 0 0 0 76 15 41
2011 EC-05 30 50 0 20 0 0 0 80 20 10
2011 EC-07 45 18 18 18 0 0 0 64 18 11

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 34 46 6 11 3 0 0 80 14 35
2014 EC 23 40 18 13 8 0 0 63 20 40
2014 EC-05 20 50 0 10 20 0 0 70 30 10
2011 EC 20 39 22 15 5 0 0 59 20 41
2011 EC-05 10 30 30 20 10 0 0 40 30 10
2011 EC-07 18 27 27 27 0 0 0 45 27 11

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 11 23 46 20 0 0 0 20 34 35
2014 EC 10 33 40 15 0 3 0 15 44 40
2014 EC-05 20 40 30 10 0 0 0 10 60 10
2011 EC 24 32 37 5 2 0 0 7 56 41
2011 EC-05 40 40 20 0 0 0 0 0 80 10
2011 EC-07 27 9 55 9 0 0 0 9 36 11

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 6 17 40 34 3 0 0 37 23 35
2014 EC 8 25 40 25 0 3 0 26 33 40
2014 EC-05 20 30 40 10 0 0 0 10 50 10
2011 EC 17 22 37 12 5 5 2 18 42 41
2011 EC-05 30 20 40 0 0 0 10 0 56 10
2011 EC-07 18 9 45 27 0 0 0 27 27 11

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 9 43 29 17 3 0 0 20 51 35
2014 EC 23 35 28 13 0 3 0 13 59 40
2014 EC-05 30 40 10 20 0 0 0 20 70 10
2011 EC 17 39 22 12 5 2 2 18 59 41
2011 EC-05 20 40 30 0 0 0 10 0 67 10
2011 EC-07 18 36 18 18 9 0 0 27 55 11

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 6 17 51 23 3 0 0 26 23 35
2014 EC 15 23 40 20 0 3 0 21 38 40
2014 EC-05 40 30 30 0 0 0 0 0 70 10
2011 EC 22 27 39 10 2 0 0 12 49 41
2011 EC-05 60 10 30 0 0 0 0 0 70 10
2011 EC-07 9 36 36 18 0 0 0 18 45 11

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 11 26 34 26 3 0 0 29 37 35
2014 EC 18 23 40 13 3 3 3 16 42 40
2014 EC-05 10 20 40 10 10 0 10 22 33 10
2011 EC 20 37 37 2 5 0 0 7 56 41
2011 EC-05 10 60 30 0 0 0 0 0 70 10
2011 EC-07 18 27 36 9 9 0 0 18 45 11

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 3 17 31 31 17 0 0 49 20 35
2014 EC 3 3 25 48 13 5 5 67 6 40
2014 EC-05 0 0 20 40 20 0 20 75 0 10
2011 EC 2 15 44 29 5 2 2 36 18 41
2011 EC-05 0 30 30 30 0 0 10 33 33 10
2011 EC-07 0 9 36 45 9 0 0 55 9 11

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 6 20 34 37 3 0 0 40 26 35
2014 EC 10 13 53 20 3 3 0 23 23 40
2014 EC-05 0 20 80 0 0 0 0 0 20 10
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 86 11 0 0 0 0 3 100 0 35
2014 EC 78 15 3 0 3 0 3 95 3 40
2014 EC-05 80 10 0 0 0 0 10 100 0 10
2011 EC 61 15 10 2 2 2 7 84 5 41
2011 EC-05 40 40 10 0 0 0 10 89 0 10
2011 EC-07 82 9 9 0 0 0 0 91 0 11

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 29 37 17 11 3 3 0 68 15 35
2014 EC 30 28 20 3 3 13 5 70 6 40
2014 EC-05 20 30 0 10 10 20 10 71 29 10

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 34 43 11 9 3 0 0 77 11 35
2014 EC 35 43 10 10 3 0 0 78 13 40
2014 EC-05 20 50 10 10 10 0 0 70 20 10

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 31 34 11 20 3 0 0 66 23 35
2014 EC 28 45 10 13 0 5 0 76 13 40
2014 EC-05 30 30 10 20 0 10 0 67 22 10
2011 EC 29 41 10 12 2 0 5 74 15 41
2011 EC-05 40 60 0 0 0 0 0 100 0 10
2011 EC-07 45 27 18 9 0 0 0 73 9 11

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 29 31 14 11 3 11 0 68 16 35
2014 EC 28 30 20 13 0 10 0 64 14 40
2014 EC-05 20 20 40 10 0 10 0 44 11 10
2011 EC 24 24 15 22 5 5 5 54 30 41
2011 EC-05 30 10 30 20 0 10 0 44 22 10
2011 EC-07 45 27 9 9 0 9 0 80 10 11

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 17 29 17 23 6 9 0 50 31 35
2014 EC 8 18 15 23 18 20 0 31 50 40
2014 EC-05 0 0 20 20 30 30 0 0 71 10

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 66 23 11 0 0 0 0 89 0 35
2014 EC 35 60 3 0 0 3 0 97 0 40
2014 EC-05 20 80 0 0 0 0 0 100 0 10
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 37 37 17 9 0 0 0 74 9 35
2014 EC 35 40 13 8 5 0 0 75 13 40
2014 EC-05 0 60 20 10 10 0 0 60 20 10
2011 EC 20 49 7 7 15 0 2 70 23 41
2011 EC-05 10 30 20 0 30 0 10 44 33 10
2011 EC-07 27 45 0 18 9 0 0 73 27 11

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 43 31 14 9 0 3 0 76 9 35
2014 EC 30 43 20 5 0 3 0 74 5 40
2014 EC-05 0 60 40 0 0 0 0 60 0 10
2011 EC 29 34 15 7 5 10 0 70 14 41
2011 EC-05 20 10 30 0 10 30 0 43 14 10
2011 EC-07 36 45 0 9 9 0 0 82 18 11

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 43 43 3 9 0 3 0 88 9 35
2014 EC 33 48 10 8 0 3 0 82 8 40
2014 EC-05 0 70 20 10 0 0 0 70 10 10
2011 EC 29 46 12 2 10 0 0 76 12 41
2011 EC-05 30 30 20 0 20 0 0 60 20 10
2011 EC-07 36 45 0 9 9 0 0 82 18 11

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 89 3 3 0 0 0 6 97 0 35
2014 EC 75 20 0 0 0 3 3 100 0 40
2014 EC-05 80 10 0 0 0 0 10 100 0 10
2011 EC 78 7 2 2 2 0 7 92 5 41
2011 EC-05 80 0 10 0 0 0 10 89 0 10
2011 EC-07 91 9 0 0 0 0 0 100 0 11

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 71 20 6 3 0 0 0 91 3 35
2014 EC 43 28 8 8 3 5 8 80 11 40
2014 EC-05 20 30 20 10 10 10 0 56 22 10
2011 EC 39 27 12 10 7 5 0 69 18 41
2011 EC-05 20 20 10 10 30 10 0 44 44 10
2011 EC-07 55 36 9 0 0 0 0 91 0 11

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 66 23 6 3 3 0 0 89 6 35

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 66 20 6 3 3 3 0 88 6 35

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 51 26 14 9 0 0 0 77 9 35
2014 EC 48 30 10 8 5 0 0 78 13 40
2014 EC-05 10 60 20 0 10 0 0 70 10 10
Top of Page

Senior Management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 34 37 14 3 6 6 0 76 9 35
2014 EC 8 30 28 23 5 8 0 41 30 40
2014 EC-05 0 20 20 30 10 20 0 25 50 10
2011 EC 10 41 29 12 7 0 0 51 20 41
2011 EC-05 0 40 30 20 10 0 0 40 30 10
2011 EC-07 27 36 27 0 9 0 0 64 9 11

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 29 34 23 6 6 3 0 65 12 35
2014 EC 5 28 18 30 15 5 0 34 47 40
2014 EC-05 0 10 20 40 20 10 0 11 67 10
2011 EC 7 27 20 34 10 2 0 35 45 41
2011 EC-05 0 20 20 40 20 0 0 20 60 10
2011 EC-07 18 27 9 45 0 0 0 45 45 11

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 17 34 23 11 11 3 0 53 24 35
2014 EC 3 15 20 43 13 8 0 19 59 40
2014 EC-05 0 10 10 40 20 20 0 13 75 10
2011 EC 5 17 32 29 12 5 0 23 44 41
2011 EC-05 0 30 40 10 20 0 0 30 30 10
2011 EC-07 9 9 27 45 9 0 0 18 55 11

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 23 40 20 9 9 0 0 63 17 35
2014 EC 5 25 20 18 25 8 0 32 46 40
2014 EC-05 0 10 30 0 40 20 0 13 50 10
2011 EC 8 20 23 25 10 15 0 32 41 40
2011 EC-05 0 0 50 40 10 0 0 0 50 10
2011 EC-07 18 27 18 18 0 18 0 56 22 11

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 20 26 17 31 6 0 0 46 37 35
2014 EC 5 20 20 38 15 3 0 26 54 40
2014 EC-05 0 20 20 40 20 0 0 20 60 10
2011 EC 7 20 32 22 20 0 0 27 41 41
2011 EC-05 10 10 50 20 10 0 0 20 30 10
2011 EC-07 0 27 18 36 18 0 0 27 55 11
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 23 54 14 3 6 0 0 77 9 35
2014 EC 8 43 18 20 10 3 0 51 31 40
2014 EC-05 0 40 20 30 10 0 0 40 40 10
2011 EC 18 31 31 13 8 0 0 49 21 39
2011 EC-05 10 40 30 0 20 0 0 50 20 10
2011 EC-07 27 36 18 18 0 0 0 64 18 11

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 46 49 3 0 3 0 0 94 3 35
2014 EC 40 45 13 0 3 0 0 85 3 40
2014 EC-05 30 50 10 0 10 0 0 80 10 10
2011 EC 34 41 12 5 5 2 0 78 10 41
2011 EC-05 40 30 20 0 10 0 0 70 10 10
2011 EC-07 36 55 0 0 9 0 0 91 9 11

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 34 46 9 3 9 0 0 80 11 35
2014 EC 23 53 15 0 5 5 0 79 5 40
2014 EC-05 0 80 0 0 20 0 0 80 20 10
2011 EC 22 32 24 10 7 5 0 56 18 41
2011 EC-05 30 20 20 10 20 0 0 50 30 10
2011 EC-07 36 27 27 0 9 0 0 64 9 11

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 26 34 20 14 3 3 0 62 18 35
2014 EC 18 25 33 13 8 5 0 45 21 40
2014 EC-05 0 20 30 30 20 0 0 20 50 10
2011 EC 10 32 27 20 7 5 0 44 28 41
2011 EC-05 0 10 50 20 20 0 0 10 40 10
2011 EC-07 18 45 18 9 0 9 0 70 10 11

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 23 23 17 14 6 17 0 55 24 35
2014 EC 10 18 25 20 5 23 0 35 32 40
2014 EC-05 0 30 20 30 0 20 0 38 38 10
2011 EC 12 22 22 10 20 15 0 40 34 41
2011 EC-05 10 10 30 20 20 10 0 22 44 10
2011 EC-07 18 27 27 0 9 18 0 56 11 11

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 69 14 9 3 0 0 6 88 3 35
2014 EC 70 15 5 3 0 5 3 92 3 40
2014 EC-05 70 20 0 0 0 0 10 100 0 10

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 74 9 9 3 0 0 6 88 3 35
2014 EC 65 23 8 0 0 3 3 92 0 40
2014 EC-05 60 20 10 0 0 0 10 89 0 10
2011 EC 59 15 10 0 2 10 5 86 3 41
2011 EC-05 50 20 10 0 0 10 10 88 0 10
2011 EC-07 64 9 9 0 0 18 0 89 0 11

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 23 31 20 17 9 0 0 54 26 35
2014 EC 13 18 18 35 10 8 0 32 49 40
2014 EC-05 0 10 20 50 10 10 0 11 67 10
2011 EC 15 29 12 15 24 5 0 46 41 41
2011 EC-05 0 30 0 30 30 10 0 33 67 10
2011 EC-07 18 27 18 27 9 0 0 45 36 11

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 20 31 20 14 11 3 0 53 26 35
2014 EC 15 15 20 23 25 0 3 31 49 40
2014 EC-05 0 10 40 10 40 0 0 10 50 10
2011 EC 5 22 22 20 24 5 2 29 47 41
2011 EC-05 0 20 10 30 40 0 0 20 70 10
2011 EC-07 18 27 27 9 9 9 0 50 20 11

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 31 46 11 3 3 6 0 82 6 35

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 37 51 6 0 3 3 0 91 3 35
2014 EC 33 43 15 3 0 8 0 81 3 40
2014 EC-05 20 40 10 10 0 20 0 75 13 10

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 37 46 9 6 0 3 0 85 6 35
2014 EC 38 38 13 8 0 5 0 79 8 40
2014 EC-05 10 60 0 10 0 20 0 88 13 10
2011 EC 15 53 20 0 3 10 0 75 3 40
2011 EC-05 10 40 30 0 0 20 0 63 0 10
2011 EC-07 18 64 18 0 0 0 0 82 0 11

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 54 34 3 9 0 0 0 89 9 35
2014 EC 35 45 10 5 5 0 0 80 10 40
2014 EC-05 0 60 30 10 0 0 0 60 10 10
2011 EC 15 54 23 5 3 0 0 69 8 39
2011 EC-05 10 50 30 0 10 0 0 60 10 10

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 31 46 17 3 3 0 0 77 6 35
2014 EC 13 43 23 20 3 0 0 55 23 40
2014 EC-05 0 30 30 40 0 0 0 30 40 10
2011 EC 15 32 29 17 7 0 0 46 24 41
2011 EC-05 10 40 40 10 0 0 0 50 10 10
2011 EC-07 18 27 27 9 18 0 0 45 27 11

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 40 43 9 6 3 0 0 83 9 35
2014 EC 13 48 18 20 3 0 0 60 23 40
2014 EC-05 0 50 10 30 10 0 0 50 40 10
2011 EC 12 41 27 10 10 0 0 54 20 41
2011 EC-05 10 30 50 0 10 0 0 40 10 10
2011 EC-07 18 45 9 9 18 0 0 64 27 11

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 40 26 14 11 6 3 0 68 18 35
2014 EC 18 30 33 15 3 3 0 49 18 40
2014 EC-05 0 40 40 20 0 0 0 40 20 10
2011 EC 20 24 17 20 15 5 0 46 36 41
2011 EC-05 10 30 30 10 20 0 0 40 30 10
2011 EC-07 27 27 18 0 27 0 0 55 27 11
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 EC 26 46 29 35
2014 EC 15 50 35 40
2014 EC-05 10 50 40 10
2011 EC 32 41 27 41
2011 EC-05 30 50 20 10
2011 EC-07 36 36 27 11
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 23 3 20 3 3 37 11 50 11 35
2014 EC 5 25 20 5 3 38 5 52 13 40
2014 EC-05 0 30 30 0 0 20 20 50 0 10

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 29 15 26 3 6 18 3 56 11 34
2014 EC 13 35 23 5 3 23 0 61 10 40
2014 EC-05 10 30 40 0 0 20 0 50 0 10
2011 EC 15 44 20 10 7 5 0 62 18 41
2011 EC-05 10 50 30 0 10 0 0 60 10 10
2011 EC-07 18 55 9 9 9 0 0 73 18 11
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 40 43 9 3 6 0 0 83 9 35
2014 EC 33 50 10 8 0 0 0 83 8 40
2014 EC-05 30 50 10 10 0 0 0 80 10 10
2011 EC 29 54 10 5 2 0 0 83 7 41
2011 EC-05 50 40 0 10 0 0 0 90 10 10
2011 EC-07 36 64 0 0 0 0 0 100 0 11

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 14 26 20 3 0 37 0 64 5 35
2014 EC 5 30 28 10 3 20 5 47 17 40
2014 EC-05 0 30 20 10 10 20 10 43 29 10
2011 EC 0 37 24 2 7 29 0 52 14 41
2011 EC-05 0 30 30 0 10 30 0 43 14 10
2011 EC-07 0 55 0 0 9 36 0 86 14 11

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 49 26 9 3 0 14 0 87 3 35
2014 EC 38 43 10 3 3 5 0 84 5 40
2014 EC-05 20 60 10 0 10 0 0 80 10 10
2011 EC 24 39 17 5 2 12 0 72 8 41
2011 EC-05 20 20 20 20 10 10 0 44 33 10
2011 EC-07 45 45 9 0 0 0 0 91 0 11

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 37 34 11 0 0 17 0 86 0 35
2014 EC 25 45 23 5 0 3 0 72 5 40
2014 EC-05 0 60 30 10 0 0 0 60 10 10
2011 EC 17 24 27 15 2 12 2 49 20 41
2011 EC-05 20 20 30 10 0 20 0 50 13 10
2011 EC-07 36 27 0 18 9 0 9 70 30 11
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 26 9 17 0 0 40 9 67 0 35
2014 EC 8 13 28 0 0 43 10 42 0 40
2014 EC-05 0 10 30 0 0 20 40 25 0 10

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 40 20 14 0 3 20 3 78 4 35
2014 EC 18 28 28 3 0 25 0 60 3 40
2014 EC-05 10 20 50 0 0 20 0 38 0 10
2011 EC 17 51 17 2 5 7 0 74 8 41
2011 EC-05 10 60 30 0 0 0 0 70 0 10
2011 EC-07 27 55 0 0 9 9 0 90 10 11
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 29 37 17 9 9 0 0 66 17 35

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 9 43 37 6 6 0 0 51 11 35

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 9 47 26 9 9 0 0 56 18 34

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 23 29 23 20 6 0 0 51 26 35

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 49 29 14 3 6 0 0 77 9 35

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 31 40 20 6 3 0 0 71 9 35

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 34 40 17 3 6 0 0 74 9 35

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 17 40 26 9 9 0 0 57 17 35

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 37 23 29 6 6 0 0 60 11 35

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 24 53 18 0 6 0 0 76 6 34

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 63 20 9 6 0 0 3 85 6 35

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 77 11 0 3 0 6 3 97 3 35

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 60 31 6 0 0 0 3 94 0 35

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 60 34 3 0 3 0 0 94 3 35

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 46 20 3 0 0 0 31 96 0 35

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 80 9 0 3 0 0 9 97 3 35

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 71 17 6 3 0 0 3 91 3 35

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 63 26 6 6 0 0 0 89 6 35

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 14 57 29 0 0 0 0 71 0 35

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 6 11 31 46 6 0 0 51 17 35

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 63 31 0 6 0 0 0 94 6 35

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 37 40 11 6 6 0 0 77 11 35
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 EC 26 74 35
2014 EC-05 0 100 10
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 29 29 14 14 14 0 0 29 71 35

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 EC 12 25

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 EC 32 25

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 EC 4 25

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 EC 64 25

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 EC 4 25

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 EC 40 25

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 EC 8 40 24 12 8 8 25

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 12 20 12 16 20 4 16 40 45 25

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EC 8 8 12 24 40 4 4 17 70 25
Report a problem or mistake on this page
Date modified: