2017 Public Service Employee Survey Results for Veterans Affairs Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - CS

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 34 43 7 15 1 0 0 77 17 91
2017 CS-01 55 45 0 0 0 0 0 100 0 11
2017 CS-02 27 45 4 22 2 0 0 73 24 51
2017 CS-03 35 35 20 10 0 0 0 70 10 20
2014 CS 39 43 8 5 4 0 0 82 10 94
2014 CS-01 67 27 7 0 0 0 0 93 0 15
2014 CS-02 30 48 12 6 4 0 0 78 10 50
2014 CS-03 47 37 0 5 11 0 0 84 16 19
2011 CS 37 48 5 8 1 1 0 86 9 169
2011 CS-01 29 57 5 5 5 0 0 86 10 21
2011 CS-02 32 47 6 12 1 1 0 80 13 77
2011 CS-03 40 47 6 6 0 0 0 87 6 47
2011 CS-04 53 47 0 0 0 0 0 100 0 19
2008 CS 42 42 4 7 4 0 0 84 12 203
2008 CS-01 39 54 0 7 0 0 0 93 7 28
2008 CS-02 37 42 6 11 4 0 0 78 15 93
2008 CS-03 47 41 2 5 5 0 0 88 10 59
2008 CS-04 53 32 5 0 11 0 0 84 11 19

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 77 17 2 2 0 1 1 95 2 90
2017 CS-01 91 9 0 0 0 0 0 100 0 11
2017 CS-02 72 20 2 4 0 2 0 94 4 50
2017 CS-03 80 10 5 0 0 0 5 95 0 20
2014 CS 74 19 4 2 1 0 0 93 3 94
2014 CS-01 87 7 0 7 0 0 0 93 7 15
2014 CS-02 66 26 4 2 2 0 0 92 4 50
2014 CS-03 84 11 5 0 0 0 0 95 0 19
2011 CS 77 17 2 2 1 0 1 95 3 169
2011 CS-01 67 19 10 5 0 0 0 86 5 21
2011 CS-02 71 21 3 3 1 0 1 93 4 77
2011 CS-03 87 9 0 2 0 0 2 98 2 47
2011 CS-04 84 16 0 0 0 0 0 100 0 19
2008 CS 77 15 4 1 0 0 2 94 2 203
2008 CS-01 64 29 4 0 0 0 4 96 0 28
2008 CS-02 76 12 8 2 0 1 1 90 2 93
2008 CS-03 83 12 2 0 0 0 3 98 0 59
2008 CS-04 84 11 0 5 0 0 0 95 5 19

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 75 20 2 2 0 0 1 96 2 91
2017 CS-01 73 18 9 0 0 0 0 91 0 11
2017 CS-02 69 26 0 4 0 0 2 96 4 51
2017 CS-03 80 15 5 0 0 0 0 95 0 20
2014 CS 69 19 3 3 4 0 1 89 7 94
2014 CS-01 80 7 0 7 0 0 7 93 7 15
2014 CS-02 70 18 6 2 4 0 0 88 6 50
2014 CS-03 63 26 0 0 11 0 0 89 11 19
2011 CS 72 22 2 1 2 0 1 95 4 169
2011 CS-01 67 29 5 0 0 0 0 95 0 21
2011 CS-02 68 25 3 0 4 0 1 93 4 77
2011 CS-03 79 17 0 2 2 0 0 96 4 47
2011 CS-04 79 16 0 5 0 0 0 95 5 19
2008 CS 69 20 1 5 1 0 3 92 7 203
2008 CS-01 68 21 0 4 0 0 7 96 4 28
2008 CS-02 66 18 2 9 2 0 3 87 11 93
2008 CS-03 71 24 2 0 2 0 2 97 2 59
2008 CS-04 79 21 0 0 0 0 0 100 0 19

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 56 34 4 3 2 0 0 90 6 91
2017 CS-01 64 36 0 0 0 0 0 100 0 11
2017 CS-02 47 39 6 4 4 0 0 86 8 51
2017 CS-03 65 30 5 0 0 0 0 95 0 20
2014 CS 48 35 4 5 7 0 0 83 13 94
2014 CS-01 60 27 13 0 0 0 0 87 0 15
2014 CS-02 44 42 2 6 6 0 0 86 12 50
2014 CS-03 42 32 0 5 21 0 0 74 26 19
2011 CS 43 41 9 5 2 0 0 83 7 169
2011 CS-01 33 48 5 10 5 0 0 81 14 21
2011 CS-02 38 48 5 6 3 0 0 86 9 77
2011 CS-03 45 34 19 2 0 0 0 79 2 47
2011 CS-04 63 26 11 0 0 0 0 89 0 19

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 21 37 13 21 8 0 0 58 29 91
2017 CS-01 27 45 9 18 0 0 0 73 18 11
2017 CS-02 16 39 12 24 10 0 0 55 33 51
2017 CS-03 30 35 10 15 10 0 0 65 25 20
2014 CS 19 37 13 16 14 0 1 57 30 94
2014 CS-01 33 40 13 7 7 0 0 73 13 15
2014 CS-02 16 40 14 16 14 0 0 56 30 50
2014 CS-03 11 42 11 16 21 0 0 53 37 19
2011 CS 20 42 19 11 8 1 0 62 19 169
2011 CS-01 24 38 19 14 5 0 0 62 19 21
2011 CS-02 16 44 23 8 8 1 0 61 16 77
2011 CS-03 19 49 11 9 13 0 0 68 21 47
2011 CS-04 37 21 26 16 0 0 0 58 16 19
2008 CS 23 47 10 13 6 0 0 71 19 203
2008 CS-01 32 50 14 0 0 4 0 85 0 28
2008 CS-02 19 52 9 13 8 0 0 71 20 93
2008 CS-03 22 42 8 19 8 0 0 64 27 59
2008 CS-04 32 32 16 11 5 0 5 67 17 19

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 37 46 6 9 2 0 0 83 11 91
2017 CS-01 45 55 0 0 0 0 0 100 0 11
2017 CS-02 39 39 8 10 4 0 0 78 14 51
2017 CS-03 25 60 5 10 0 0 0 85 10 20
2014 CS 40 44 7 6 2 0 0 84 8 94
2014 CS-01 47 47 7 0 0 0 0 93 0 15
2014 CS-02 40 44 6 8 2 0 0 84 10 50
2014 CS-03 47 32 11 5 5 0 0 79 11 19
2011 CS 42 41 10 3 4 0 0 83 7 168
2011 CS-01 38 52 10 0 0 0 0 90 0 21
2011 CS-02 41 38 11 1 9 0 0 79 11 76
2011 CS-03 36 51 9 4 0 0 0 87 4 47
2011 CS-04 58 26 11 5 0 0 0 84 5 19
2008 CS 43 43 7 5 2 0 0 86 7 202
2008 CS-01 46 46 7 0 0 0 0 93 0 28
2008 CS-02 40 46 7 5 2 0 0 86 8 92
2008 CS-03 41 44 10 2 3 0 0 85 5 59
2008 CS-04 53 21 5 21 0 0 0 74 21 19

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 35 53 4 3 4 0 0 88 8 91
2017 CS-01 36 55 9 0 0 0 0 91 0 11
2017 CS-02 37 51 2 4 6 0 0 88 10 51
2017 CS-03 25 60 10 5 0 0 0 85 5 20
2014 CS 44 44 5 5 2 0 0 87 7 94
2014 CS-01 60 33 7 0 0 0 0 93 0 15
2014 CS-02 42 44 4 8 2 0 0 86 10 50
2014 CS-03 47 37 11 0 5 0 0 84 5 19
2011 CS 47 38 8 5 2 0 0 85 7 169
2011 CS-01 38 33 19 10 0 0 0 71 10 21
2011 CS-02 40 43 8 5 4 0 0 83 9 77
2011 CS-03 60 38 2 0 0 0 0 98 0 47
2011 CS-04 47 26 16 11 0 0 0 74 11 19
2008 CS 43 46 6 2 2 0 0 89 5 203
2008 CS-01 36 54 4 4 4 0 0 89 7 28
2008 CS-02 40 48 5 3 3 0 0 88 6 93
2008 CS-03 47 46 5 2 0 0 0 93 2 59
2008 CS-04 53 26 16 0 5 0 0 79 5 19

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 56 32 7 3 2 0 0 88 6 91
2017 CS-01 73 27 0 0 0 0 0 100 0 11
2017 CS-02 51 35 4 6 4 0 0 86 10 51
2017 CS-03 50 35 15 0 0 0 0 85 0 20
2014 CS 50 35 6 5 2 1 0 86 7 94
2014 CS-01 73 27 0 0 0 0 0 100 0 15
2014 CS-02 44 38 8 6 2 2 0 84 8 50
2014 CS-03 47 26 11 11 5 0 0 74 16 19

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 51 33 9 6 2 0 0 83 8 91
2017 CS-01 91 9 0 0 0 0 0 100 0 11
2017 CS-02 47 33 8 8 4 0 0 80 12 51
2017 CS-03 50 35 10 5 0 0 0 85 5 20
2014 CS 47 33 12 5 1 0 2 82 7 94
2014 CS-01 80 20 0 0 0 0 0 100 0 15
2014 CS-02 44 38 14 2 2 0 0 82 4 50
2014 CS-03 42 37 5 11 0 0 5 83 11 19
2011 CS 54 29 8 4 2 2 0 85 7 169
2011 CS-01 52 29 10 5 0 5 0 85 5 21
2011 CS-02 48 30 9 6 3 4 0 81 9 77
2011 CS-03 60 34 4 0 2 0 0 94 2 47
2011 CS-04 63 16 16 5 0 0 0 79 5 19

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 48 24 10 7 7 0 4 76 14 91
2017 CS-01 91 0 0 0 0 0 9 100 0 11
2017 CS-02 45 26 12 8 8 0 2 72 16 51
2017 CS-03 40 20 15 10 5 0 10 67 17 20
2014 CS 45 22 13 5 7 2 5 72 14 94
2014 CS-01 60 27 0 0 13 0 0 87 13 15
2014 CS-02 42 28 12 4 6 4 4 76 11 50
2014 CS-03 47 16 21 0 5 0 11 71 6 19
2011 CS 40 24 9 8 9 0 8 70 19 169
2011 CS-01 33 14 14 19 5 0 14 56 28 21
2011 CS-02 39 26 6 9 10 0 9 71 21 77
2011 CS-03 43 32 11 4 4 0 6 80 9 47
2011 CS-04 58 16 11 5 5 0 5 78 11 19
2008 CS 48 26 10 5 4 0 6 79 10 203
2008 CS-01 54 32 4 0 0 4 7 96 0 28
2008 CS-02 48 24 14 2 4 0 8 78 7 93
2008 CS-03 47 31 7 7 5 0 3 81 12 59
2008 CS-04 42 16 11 26 0 0 5 61 28 19

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 28 55 7 7 3 0 0 83 10 91
2017 CS-01 27 73 0 0 0 0 0 100 0 11
2017 CS-02 31 51 8 6 4 0 0 82 10 51
2017 CS-03 20 60 10 10 0 0 0 80 10 20
2014 CS 32 48 8 5 6 0 0 80 12 94
2014 CS-01 53 47 0 0 0 0 0 100 0 15
2014 CS-02 34 46 12 0 8 0 0 80 8 50
2014 CS-03 16 53 11 16 5 0 0 68 21 19
2011 CS 34 40 14 7 6 0 0 74 12 169
2011 CS-01 43 38 19 0 0 0 0 81 0 21
2011 CS-02 34 38 17 5 6 0 0 71 12 77
2011 CS-03 21 55 11 6 6 0 0 77 13 47
2011 CS-04 47 21 5 21 5 0 0 68 26 19
2008 CS 31 47 11 6 4 0 0 78 11 203
2008 CS-01 32 54 11 0 4 0 0 86 4 28
2008 CS-02 31 43 14 9 3 0 0 74 12 93
2008 CS-03 27 54 10 2 7 0 0 81 8 59
2008 CS-04 42 32 5 16 5 0 0 74 21 19

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 30 46 14 6 4 0 0 76 10 91
2017 CS-01 64 27 9 0 0 0 0 91 0 11
2017 CS-02 29 43 16 4 8 0 0 73 12 51
2017 CS-03 20 55 15 10 0 0 0 75 10 20
2014 CS 30 35 18 9 8 0 0 65 17 94
2014 CS-01 47 27 13 13 0 0 0 73 13 15
2014 CS-02 30 42 18 2 8 0 0 72 10 50
2014 CS-03 26 21 21 16 16 0 0 47 32 19
2011 CS 21 36 21 12 9 0 1 57 21 169
2011 CS-01 19 38 19 10 14 0 0 57 24 21
2011 CS-02 23 26 30 13 8 0 0 49 21 77
2011 CS-03 11 55 13 15 6 0 0 66 21 47
2011 CS-04 37 37 5 5 11 0 5 78 17 19

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 26 38 15 13 7 0 0 65 20 91
2017 CS-01 45 18 18 18 0 0 0 64 18 11
2017 CS-02 29 41 10 10 10 0 0 71 20 51
2017 CS-03 15 45 20 15 5 0 0 60 20 20

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 36 52 8 2 2 0 0 88 4 91
2017 CS-01 64 36 0 0 0 0 0 100 0 11
2017 CS-02 37 41 14 4 4 0 0 78 8 51
2017 CS-03 30 70 0 0 0 0 0 100 0 20
2014 CS 39 42 13 2 4 0 0 81 6 94
2014 CS-01 60 40 0 0 0 0 0 100 0 15
2014 CS-02 38 38 18 0 6 0 0 76 6 50
2014 CS-03 42 37 11 5 5 0 0 79 11 19
2011 CS 27 51 15 5 2 1 0 78 7 168
2011 CS-01 38 48 5 10 0 0 0 86 10 21
2011 CS-02 25 49 18 4 3 1 0 75 7 76
2011 CS-03 17 62 17 2 2 0 0 79 4 47
2011 CS-04 47 37 5 11 0 0 0 84 11 19
2008 CS 39 44 9 5 2 0 0 83 7 203
2008 CS-01 50 46 0 4 0 0 0 96 4 28
2008 CS-02 38 43 12 6 1 0 0 81 8 93
2008 CS-03 32 53 8 3 3 0 0 85 7 59
2008 CS-04 53 16 16 11 5 0 0 68 16 19

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 24 51 13 6 6 1 0 76 11 91
2017 CS-01 45 45 9 0 0 0 0 91 0 11
2017 CS-02 25 47 14 8 4 2 0 74 12 51
2017 CS-03 15 60 15 5 5 0 0 75 10 20

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 51 41 6 2 1 0 0 91 3 91
2017 CS-01 55 45 0 0 0 0 0 100 0 11
2017 CS-02 55 35 6 2 2 0 0 90 4 51
2017 CS-03 45 45 10 0 0 0 0 90 0 20
2014 CS 62 30 5 0 2 1 0 93 2 94
2014 CS-01 67 33 0 0 0 0 0 100 0 15
2014 CS-02 60 30 6 0 2 2 0 92 2 50
2014 CS-03 68 21 5 0 5 0 0 89 5 19
2011 CS 53 37 5 3 2 0 0 90 5 168
2011 CS-01 52 43 0 5 0 0 0 95 5 21
2011 CS-02 52 36 8 1 3 0 0 88 4 77
2011 CS-03 53 38 4 2 2 0 0 91 4 47
2011 CS-04 53 32 5 11 0 0 0 84 11 19

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 28 43 13 11 4 0 0 71 15 91
2017 CS-01 45 45 9 0 0 0 0 91 0 11
2017 CS-02 29 37 12 16 6 0 0 67 22 51
2017 CS-03 20 55 15 10 0 0 0 75 10 20
2014 CS 23 49 13 8 5 0 1 73 14 94
2014 CS-01 40 33 20 7 0 0 0 73 7 15
2014 CS-02 18 54 16 8 4 0 0 72 12 50
2014 CS-03 32 47 5 5 11 0 0 79 16 19
2011 CS 24 48 15 10 3 0 0 72 13 169
2011 CS-01 19 57 5 14 5 0 0 76 19 21
2011 CS-02 22 45 22 9 1 0 0 68 10 77
2011 CS-03 26 55 9 6 4 0 0 81 11 47
2011 CS-04 42 26 11 21 0 0 0 68 21 19

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 36 36 14 10 3 0 0 72 13 91
2017 CS-01 64 27 0 0 9 0 0 91 9 11
2017 CS-02 33 37 14 14 2 0 0 71 16 51
2017 CS-03 30 35 25 10 0 0 0 65 10 20
2014 CS 28 39 16 11 5 0 1 68 16 94
2014 CS-01 40 33 20 7 0 0 0 73 7 15
2014 CS-02 30 38 16 12 4 0 0 68 16 50
2014 CS-03 26 37 21 5 11 0 0 63 16 19

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 40 37 17 2 3 1 0 78 6 91
2017 CS-01 73 18 9 0 0 0 0 91 0 11
2017 CS-02 37 39 16 2 6 0 0 76 8 51
2017 CS-03 35 35 25 5 0 0 0 70 5 20
2014 CS 32 48 8 4 6 1 0 81 11 94
2014 CS-01 47 47 0 7 0 0 0 93 7 15
2014 CS-02 32 48 10 4 4 2 0 82 8 50
2014 CS-03 26 42 11 5 16 0 0 68 21 19
2011 CS 38 41 11 8 2 0 0 79 9 169
2011 CS-01 33 33 19 10 5 0 0 67 14 21
2011 CS-02 35 47 10 5 3 0 0 82 8 77
2011 CS-03 34 47 9 11 0 0 0 81 11 47
2011 CS-04 58 16 16 11 0 0 0 74 11 19

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 44 42 7 4 3 0 0 86 8 91
2017 CS-01 64 36 0 0 0 0 0 100 0 11
2017 CS-02 51 33 10 4 2 0 0 84 6 51
2017 CS-03 25 60 5 10 0 0 0 85 10 20
2014 CS 41 42 13 2 2 0 0 83 4 94
2014 CS-01 53 47 0 0 0 0 0 100 0 15
2014 CS-02 44 38 14 2 2 0 0 82 4 50
2014 CS-03 37 37 16 5 5 0 0 74 11 19
2011 CS 44 38 8 6 4 0 0 82 9 169
2011 CS-01 43 38 10 10 0 0 0 81 10 21
2011 CS-02 45 38 9 3 5 0 0 83 8 77
2011 CS-03 36 49 6 4 4 0 0 85 9 47
2011 CS-04 47 26 11 16 0 0 0 74 16 19
2008 CS 43 42 8 5 2 0 0 85 7 203
2008 CS-01 39 50 7 0 4 0 0 89 4 28
2008 CS-02 45 39 10 4 2 0 0 84 6 93
2008 CS-03 37 51 7 5 0 0 0 88 5 59
2008 CS-04 53 21 5 16 5 0 0 74 21 19

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 41 33 11 10 4 0 1 74 14 91
2017 CS-01 64 36 0 0 0 0 0 100 0 11
2017 CS-02 43 35 8 10 2 0 2 80 12 51
2017 CS-03 30 25 30 5 10 0 0 55 15 20
2014 CS 46 29 15 7 4 0 0 74 11 94
2014 CS-01 67 20 7 0 7 0 0 87 7 15
2014 CS-02 44 28 20 6 2 0 0 72 8 50
2014 CS-03 53 21 11 5 11 0 0 74 16 19
2011 CS 43 36 14 5 1 1 1 80 6 169
2011 CS-01 43 29 10 10 5 0 5 75 15 21
2011 CS-02 49 35 12 3 0 1 0 86 3 77
2011 CS-03 32 45 17 6 0 0 0 77 6 47
2011 CS-04 37 32 26 5 0 0 0 68 5 19
2008 CS 36 41 14 3 4 0 0 78 7 203
2008 CS-01 54 39 4 4 0 0 0 93 4 28
2008 CS-02 37 46 14 2 0 0 1 84 2 93
2008 CS-03 27 39 19 5 10 0 0 66 15 59
2008 CS-04 47 32 16 5 0 0 0 79 5 19

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 19 25 37 17 1 0 1 18 45 90
2017 CS-01 0 18 45 36 0 0 0 36 18 11
2017 CS-02 18 18 43 18 2 0 2 20 36 51
2017 CS-03 35 35 25 5 0 0 0 5 70 20
2014 CS 11 33 40 11 4 0 1 15 44 94
2014 CS-01 7 13 53 13 13 0 0 27 20 15
2014 CS-02 8 28 46 12 4 0 2 16 37 50
2014 CS-03 16 42 32 11 0 0 0 11 58 19
2011 CS 14 34 34 11 7 0 1 17 49 169
2011 CS-01 0 29 33 14 24 0 0 38 29 21
2011 CS-02 6 31 40 16 5 0 1 21 38 77
2011 CS-03 26 45 28 0 2 0 0 2 70 47
2011 CS-04 32 32 26 11 0 0 0 11 63 19
2008 CS 9 32 39 12 5 1 2 17 42 203
2008 CS-01 7 11 32 21 18 7 4 44 20 28
2008 CS-02 4 26 45 18 3 0 3 22 31 93
2008 CS-03 10 51 37 2 0 0 0 2 61 59
2008 CS-04 32 32 26 0 11 0 0 11 63 19

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 12 19 27 28 9 2 3 39 33 90
2017 CS-01 9 9 18 55 9 0 0 64 18 11
2017 CS-02 10 18 27 27 10 2 6 40 30 51
2017 CS-03 20 20 30 20 5 5 0 26 42 20
2014 CS 13 19 33 21 9 5 1 31 34 92
2014 CS-01 0 0 40 27 27 7 0 57 0 15
2014 CS-02 10 16 37 20 6 8 2 30 30 49
2014 CS-03 26 16 26 26 5 0 0 32 42 19
2011 CS 15 24 29 17 14 2 1 31 39 169
2011 CS-01 5 33 24 14 24 0 0 38 38 21
2011 CS-02 6 25 32 21 13 1 1 35 32 77
2011 CS-03 26 21 30 11 11 2 0 22 48 47
2011 CS-04 32 21 16 16 16 0 0 32 53 19
2008 CS 5 11 32 33 14 2 2 49 17 202
2008 CS-01 0 0 14 32 36 14 4 83 0 28
2008 CS-02 2 8 33 39 14 1 3 55 10 93
2008 CS-03 10 17 40 24 7 0 2 32 28 58
2008 CS-04 11 26 21 32 11 0 0 42 37 19

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 13 16 46 15 7 1 2 23 30 90
2017 CS-01 9 0 73 9 9 0 0 18 9 11
2017 CS-02 14 16 39 16 10 2 4 27 31 51
2017 CS-03 15 15 50 20 0 0 0 20 30 20
2014 CS 19 30 31 11 6 1 2 18 51 94
2014 CS-01 13 7 27 27 13 7 7 46 23 15
2014 CS-02 14 34 38 8 4 0 2 12 49 50
2014 CS-03 32 21 26 11 11 0 0 21 53 19
2011 CS 21 26 34 10 7 1 1 17 48 169
2011 CS-01 14 19 43 5 10 5 5 16 37 21
2011 CS-02 16 26 36 13 8 0 1 21 42 77
2011 CS-03 28 34 30 4 4 0 0 9 62 47
2011 CS-04 37 16 26 16 5 0 0 21 53 19
2008 CS 15 24 33 17 9 0 2 26 40 203
2008 CS-01 7 7 36 14 29 4 4 46 15 28
2008 CS-02 9 26 37 20 5 0 3 27 36 93
2008 CS-03 20 31 29 17 3 0 0 20 51 59
2008 CS-04 37 16 26 5 16 0 0 21 53 19

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 8 17 38 29 6 0 2 35 26 87
2017 CS-01 0 0 36 55 9 0 0 64 0 11
2017 CS-02 6 10 42 29 8 0 4 39 17 48
2017 CS-03 10 35 35 20 0 0 0 20 45 20
2014 CS 12 14 34 27 11 0 2 39 27 92
2014 CS-01 0 7 40 27 20 0 7 50 7 15
2014 CS-02 6 12 33 33 14 0 2 48 19 49
2014 CS-03 26 21 26 26 0 0 0 26 47 19
2011 CS 9 13 38 27 13 0 1 40 22 168
2011 CS-01 5 10 29 29 24 0 5 55 15 21
2011 CS-02 3 7 32 41 17 0 1 59 9 76
2011 CS-03 13 28 45 9 6 0 0 15 40 47
2011 CS-04 32 0 53 16 0 0 0 16 32 19
2008 CS 4 13 38 30 12 0 2 43 18 202
2008 CS-01 0 7 25 29 32 4 4 65 8 28
2008 CS-02 3 11 35 33 14 0 3 49 14 93
2008 CS-03 2 15 53 27 2 0 2 29 17 59
2008 CS-04 17 33 22 22 6 0 0 28 50 18

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 27 16 38 12 7 0 1 19 43 90
2017 CS-01 0 9 55 9 27 0 0 36 9 11
2017 CS-02 24 18 39 12 6 0 2 18 42 51
2017 CS-03 40 15 30 15 0 0 0 15 55 20
2014 CS 26 31 26 7 7 1 1 15 58 94
2014 CS-01 7 33 13 7 27 7 7 38 46 15
2014 CS-02 20 28 38 10 4 0 0 14 48 50
2014 CS-03 37 32 21 5 5 0 0 11 68 19
2011 CS 19 25 31 14 10 0 1 25 44 167
2011 CS-01 29 19 33 0 19 0 0 19 48 21
2011 CS-02 12 18 35 21 13 0 1 34 30 77
2011 CS-03 24 39 26 7 4 0 0 11 63 46
2011 CS-04 22 22 33 22 0 0 0 22 44 18
2008 CS 8 22 36 20 9 1 2 31 31 202
2008 CS-01 4 0 26 30 30 7 4 67 4 27
2008 CS-02 3 22 38 25 10 1 2 36 26 93
2008 CS-03 12 32 37 15 2 0 2 17 45 59
2008 CS-04 26 26 37 5 5 0 0 11 53 19

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 10 14 27 27 16 3 2 46 26 90
2017 CS-01 9 18 36 18 9 9 0 30 30 11
2017 CS-02 8 16 24 27 18 4 4 49 26 51
2017 CS-03 15 5 30 30 20 0 0 50 20 20
2014 CS 14 8 18 35 19 0 5 57 24 94
2014 CS-01 13 13 7 27 20 0 20 58 33 15
2014 CS-02 10 6 20 40 20 0 4 63 17 50
2014 CS-03 21 11 21 26 21 0 0 47 32 19
2011 CS 6 9 17 36 31 1 1 67 15 169
2011 CS-01 24 19 10 10 33 5 0 45 45 21
2011 CS-02 3 9 14 38 34 0 3 73 12 77
2011 CS-03 6 4 32 34 23 0 0 57 11 47
2011 CS-04 0 11 5 58 26 0 0 84 11 19
2008 CS 4 7 19 37 25 3 5 67 12 203
2008 CS-01 7 14 14 14 36 14 0 58 25 28
2008 CS-02 4 6 14 41 28 1 5 74 11 93
2008 CS-03 3 5 27 41 17 0 7 62 9 59
2008 CS-04 0 5 26 42 21 5 0 67 6 19

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 8 20 53 10 2 4 2 13 30 90
2017 CS-01 0 9 64 18 0 9 0 20 10 11
2017 CS-02 12 18 43 14 4 6 4 19 33 51
2017 CS-03 5 30 65 0 0 0 0 0 35 20
2014 CS 14 29 32 11 7 4 2 19 46 93
2014 CS-01 7 13 20 20 20 7 13 50 25 15
2014 CS-02 10 35 35 10 6 4 0 17 47 49
2014 CS-03 26 21 32 11 5 5 0 17 50 19
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 72 17 6 2 2 0 1 90 4 91
2017 CS-01 64 27 9 0 0 0 0 91 0 11
2017 CS-02 74 14 6 2 2 0 2 90 4 51
2017 CS-03 75 10 5 5 5 0 0 85 10 20
2014 CS 69 16 3 4 4 0 3 88 9 94
2014 CS-01 60 27 0 0 7 0 7 93 7 15
2014 CS-02 74 8 2 8 4 0 4 85 13 50
2014 CS-03 68 16 11 0 5 0 0 84 5 19
2011 CS 72 17 4 3 2 1 2 91 5 169
2011 CS-01 62 24 0 14 0 0 0 86 14 21
2011 CS-02 73 14 5 0 4 1 3 91 4 77
2011 CS-03 72 17 2 4 0 0 4 93 4 47
2011 CS-04 74 21 5 0 0 0 0 95 0 19
2008 CS 69 9 7 2 3 1 8 86 6 203
2008 CS-01 79 7 4 4 4 0 4 89 7 28
2008 CS-02 66 11 6 1 5 2 9 86 7 93
2008 CS-03 66 5 12 2 2 0 14 82 4 59
2008 CS-04 79 16 5 0 0 0 0 95 0 19

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 27 32 17 14 3 2 4 63 19 91
2017 CS-01 36 45 9 9 0 0 0 82 9 11
2017 CS-02 31 22 16 18 6 0 8 57 26 51
2017 CS-03 15 50 15 15 0 5 0 68 16 20
2014 CS 36 32 18 3 5 4 1 72 9 94
2014 CS-01 47 40 7 7 0 0 0 87 7 15
2014 CS-02 40 28 18 2 4 8 0 74 7 50
2014 CS-03 26 21 26 5 16 0 5 50 22 19

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 45 32 10 9 3 1 0 78 12 91
2017 CS-01 45 45 9 0 0 0 0 91 0 11
2017 CS-02 45 27 6 14 6 2 0 74 20 51
2017 CS-03 50 35 15 0 0 0 0 85 0 20
2014 CS 46 34 6 10 4 0 0 80 14 94
2014 CS-01 47 47 0 7 0 0 0 93 7 15
2014 CS-02 48 32 8 8 4 0 0 80 12 50
2014 CS-03 42 26 11 11 11 0 0 68 21 19

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 32 44 11 7 6 1 0 77 12 91
2017 CS-01 55 27 9 0 9 0 0 82 9 11
2017 CS-02 33 43 12 4 8 0 0 76 12 51
2017 CS-03 30 50 5 15 0 0 0 80 15 20
2014 CS 25 39 11 11 7 3 3 69 19 94
2014 CS-01 20 47 0 7 7 13 7 83 17 15
2014 CS-02 30 38 14 12 2 0 4 71 15 50
2014 CS-03 26 37 5 5 21 5 0 67 28 19
2011 CS 31 38 15 8 5 2 1 71 14 169
2011 CS-01 33 29 10 14 14 0 0 62 29 21
2011 CS-02 29 36 19 6 4 3 3 68 11 77
2011 CS-03 34 40 15 6 4 0 0 74 11 47
2011 CS-04 37 42 5 11 0 5 0 83 11 19
2008 CS 27 39 12 11 7 3 1 69 19 203
2008 CS-01 18 39 25 7 11 0 0 57 18 28
2008 CS-02 30 38 11 9 5 5 2 73 15 93
2008 CS-03 22 47 8 12 8 0 2 71 21 59
2008 CS-04 37 26 5 26 5 0 0 63 32 19

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 20 31 25 12 7 4 1 53 20 91
2017 CS-01 18 36 18 18 0 9 0 60 20 11
2017 CS-02 29 20 24 16 8 2 2 51 25 51
2017 CS-03 5 50 30 5 0 10 0 61 6 20
2014 CS 26 34 17 8 5 7 1 66 15 94
2014 CS-01 20 47 0 13 0 20 0 83 17 15
2014 CS-02 26 34 22 6 6 4 2 64 13 50
2014 CS-03 32 16 16 16 11 11 0 53 29 19
2011 CS 28 27 23 11 5 6 1 59 16 169
2011 CS-01 19 14 24 24 10 10 0 37 37 21
2011 CS-02 27 19 27 10 5 9 1 52 17 77
2011 CS-03 30 40 19 9 2 0 0 70 11 47
2011 CS-04 47 37 16 0 0 0 0 84 0 19
2008 CS 32 27 14 11 8 6 2 63 21 203
2008 CS-01 25 32 21 14 4 4 0 59 19 28
2008 CS-02 30 24 14 13 8 11 1 61 23 93
2008 CS-03 31 31 10 8 14 2 5 65 24 59
2008 CS-04 53 21 21 5 0 0 0 74 5 19

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 9 23 20 20 9 15 4 40 36 91
2017 CS-01 9 18 27 9 0 36 0 43 14 11
2017 CS-02 14 26 12 20 10 12 8 49 37 51
2017 CS-03 0 20 25 30 5 20 0 25 44 20
2014 CS 8 29 16 16 12 19 0 46 34 94
2014 CS-01 13 27 20 13 13 13 0 46 31 15
2014 CS-02 8 34 10 14 6 28 0 58 28 50
2014 CS-03 5 21 21 21 21 11 0 29 47 19

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 49 37 10 2 1 0 0 87 3 91
2017 CS-01 82 18 0 0 0 0 0 100 0 11
2017 CS-02 57 27 10 4 2 0 0 84 6 51
2017 CS-03 30 60 10 0 0 0 0 90 0 20
2014 CS 49 36 6 6 3 0 0 85 9 94
2014 CS-01 40 47 0 7 7 0 0 87 13 15
2014 CS-02 60 26 10 2 2 0 0 86 4 50
2014 CS-03 32 53 5 5 5 0 0 84 11 19
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 38 41 13 6 2 0 0 79 8 91
2017 CS-01 55 27 9 9 0 0 0 82 9 11
2017 CS-02 39 39 14 4 4 0 0 78 8 51
2017 CS-03 35 55 5 5 0 0 0 90 5 20
2014 CS 41 34 11 4 8 0 1 76 13 94
2014 CS-01 47 27 20 7 0 0 0 73 7 15
2014 CS-02 52 32 6 2 8 0 0 84 10 50
2014 CS-03 16 47 16 0 21 0 0 63 21 19
2011 CS 30 42 15 8 5 0 0 72 13 169
2011 CS-01 14 62 10 10 5 0 0 76 14 21
2011 CS-02 34 35 18 8 5 0 0 69 13 77
2011 CS-03 32 43 13 9 4 0 0 74 13 47
2011 CS-04 37 42 11 5 5 0 0 79 11 19
2008 CS 35 32 18 8 7 0 0 67 15 203
2008 CS-01 36 43 14 4 4 0 0 79 7 28
2008 CS-02 35 27 23 10 4 1 0 63 14 93
2008 CS-03 37 31 10 10 12 0 0 68 22 59
2008 CS-04 32 37 21 0 11 0 0 68 11 19

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 46 37 10 4 1 1 0 84 6 91
2017 CS-01 64 27 9 0 0 0 0 91 0 11
2017 CS-02 47 37 6 6 2 2 0 86 8 51
2017 CS-03 45 40 10 5 0 0 0 85 5 20
2014 CS 52 27 7 8 4 1 1 80 12 94
2014 CS-01 47 33 7 13 0 0 0 80 13 15
2014 CS-02 60 22 6 6 2 2 2 85 8 50
2014 CS-03 42 26 11 5 16 0 0 68 21 19
2011 CS 49 32 11 4 2 2 0 82 7 169
2011 CS-01 43 33 10 10 5 0 0 76 14 21
2011 CS-02 49 31 13 1 3 3 0 83 4 77
2011 CS-03 51 30 11 6 0 2 0 83 7 47
2011 CS-04 53 32 11 5 0 0 0 84 5 19
2008 CS 42 31 13 7 4 1 1 75 12 203
2008 CS-01 36 39 21 4 0 0 0 75 4 28
2008 CS-02 43 24 16 10 2 3 2 70 13 93
2008 CS-03 44 32 8 5 10 0 0 76 15 59
2008 CS-04 53 32 5 5 5 0 0 84 11 19

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 44 37 12 4 2 0 0 81 7 91
2017 CS-01 55 36 9 0 0 0 0 91 0 11
2017 CS-02 49 29 10 8 4 0 0 78 12 51
2017 CS-03 35 45 20 0 0 0 0 80 0 20
2014 CS 46 28 11 9 7 0 0 73 16 94
2014 CS-01 53 7 27 7 7 0 0 60 13 15
2014 CS-02 48 32 8 6 6 0 0 80 12 50
2014 CS-03 37 21 11 16 16 0 0 58 32 19
2011 CS 41 39 8 7 5 0 0 80 12 169
2011 CS-01 29 52 5 10 5 0 0 81 14 21
2011 CS-02 44 31 10 8 6 0 0 75 14 77
2011 CS-03 34 45 11 9 2 0 0 79 11 47
2011 CS-04 58 42 0 0 0 0 0 100 0 19
2008 CS 38 29 13 13 6 0 0 68 19 203
2008 CS-01 36 36 14 11 4 0 0 71 14 28
2008 CS-02 38 23 16 16 6 1 0 61 23 93
2008 CS-03 36 32 10 14 8 0 0 68 22 59
2008 CS-04 53 37 5 0 5 0 0 89 5 19

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 87 7 3 1 1 0 1 94 2 91
2017 CS-01 100 0 0 0 0 0 0 100 0 11
2017 CS-02 84 6 6 2 0 0 2 92 2 51
2017 CS-03 85 10 0 0 5 0 0 95 5 20
2014 CS 75 14 4 2 1 0 4 92 3 94
2014 CS-01 67 27 0 0 0 0 7 100 0 15
2014 CS-02 78 8 6 4 0 0 4 90 4 50
2014 CS-03 68 16 5 0 5 0 5 89 6 19
2011 CS 79 11 3 1 2 0 4 94 3 169
2011 CS-01 67 24 5 5 0 0 0 90 5 21
2011 CS-02 78 10 3 0 4 0 5 93 4 77
2011 CS-03 83 6 2 0 2 0 6 95 2 47
2011 CS-04 84 11 5 0 0 0 0 95 0 19
2008 CS 76 5 5 2 2 1 8 89 5 203
2008 CS-01 79 4 4 4 4 4 4 88 8 28
2008 CS-02 73 6 5 2 3 1 9 88 6 93
2008 CS-03 76 2 8 0 2 0 12 88 2 59
2008 CS-04 84 11 0 0 0 5 0 100 0 19

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 66 20 4 6 4 0 0 86 10 91
2017 CS-01 100 0 0 0 0 0 0 100 0 11
2017 CS-02 57 22 6 8 8 0 0 78 16 51
2017 CS-03 70 20 5 5 0 0 0 90 5 20
2014 CS 63 19 5 4 4 4 0 86 9 94
2014 CS-01 73 20 0 7 0 0 0 93 7 15
2014 CS-02 68 12 4 4 4 8 0 87 9 50
2014 CS-03 42 37 11 0 11 0 0 79 11 19
2011 CS 59 25 6 5 2 2 0 87 7 169
2011 CS-01 52 33 0 10 5 0 0 86 14 21
2011 CS-02 53 29 6 6 3 3 0 84 9 77
2011 CS-03 64 21 9 2 0 4 0 89 2 47
2011 CS-04 74 16 5 5 0 0 0 89 5 19

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 66 24 7 2 1 0 0 90 3 91
2017 CS-01 100 0 0 0 0 0 0 100 0 11
2017 CS-02 67 24 6 2 2 0 0 90 4 51
2017 CS-03 55 35 5 5 0 0 0 90 5 20

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 63 20 10 4 1 1 1 84 6 91
2017 CS-01 100 0 0 0 0 0 0 100 0 11
2017 CS-02 63 16 14 4 2 0 2 80 6 51
2017 CS-03 50 40 5 5 0 0 0 90 5 20

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 61 21 9 7 2 0 0 82 9 91
2017 CS-01 91 9 0 0 0 0 0 100 0 11
2017 CS-02 61 20 8 8 4 0 0 80 12 51
2017 CS-03 55 30 10 5 0 0 0 85 5 20
2014 CS 58 18 11 5 8 0 0 76 13 94
2014 CS-01 60 13 20 0 7 0 0 73 7 15
2014 CS-02 62 20 10 6 2 0 0 82 8 50
2014 CS-03 53 11 5 11 21 0 0 63 32 19
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 9 45 18 14 5 5 5 60 20 22
2017 CS-03 13 38 25 13 0 6 6 57 14 16
2014 CS 21 33 21 4 17 0 4 57 22 24
2014 CS-03 20 27 27 0 20 0 7 50 21 15

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 27 33 20 9 3 8 0 65 13 91
2017 CS-01 45 45 0 0 0 9 0 100 0 11
2017 CS-02 27 21 26 12 6 8 0 53 19 51
2017 CS-03 25 45 15 10 0 5 0 74 11 20
2014 CS 17 28 21 10 12 13 0 51 24 94
2014 CS-01 33 27 13 7 7 13 0 69 15 15
2014 CS-02 12 36 22 4 12 14 0 56 19 50
2014 CS-03 16 16 21 26 11 11 0 35 41 19
2011 CS 11 29 26 16 9 8 0 44 27 168
2011 CS-01 10 43 19 14 10 5 0 55 25 21
2011 CS-02 12 26 29 14 10 9 0 41 27 77
2011 CS-03 7 28 33 17 4 11 0 39 24 46
2011 CS-04 26 32 16 26 0 0 0 58 26 19

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 22 37 22 12 6 1 0 60 18 91
2017 CS-01 36 55 9 0 0 0 0 91 0 11
2017 CS-02 25 27 20 16 10 2 0 54 26 51
2017 CS-03 10 55 25 10 0 0 0 65 10 20
2014 CS 12 32 25 14 17 1 0 44 31 94
2014 CS-01 27 33 13 20 7 0 0 60 27 15
2014 CS-02 6 38 28 10 18 0 0 44 28 50
2014 CS-03 16 21 16 26 16 5 0 39 44 19
2011 CS 10 34 19 24 12 2 0 44 37 167
2011 CS-01 5 55 10 15 10 5 0 63 26 20
2011 CS-02 9 31 19 26 12 3 0 41 39 77
2011 CS-03 9 28 28 26 9 2 0 37 35 47
2011 CS-04 22 39 6 17 17 0 0 61 33 18
2008 CS 19 35 21 12 11 1 0 55 23 203
2008 CS-01 25 54 21 0 0 0 0 79 0 28
2008 CS-02 15 40 25 10 10 1 0 55 20 93
2008 CS-03 19 29 20 14 19 0 0 47 32 59
2008 CS-04 37 5 5 37 16 0 0 42 53 19

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 17 31 23 21 3 4 0 50 25 91
2017 CS-01 27 55 0 9 0 9 0 90 10 11
2017 CS-02 19 24 24 24 6 4 0 45 31 51
2017 CS-03 10 35 30 25 0 0 0 45 25 20
2014 CS 13 22 25 16 18 6 0 37 36 94
2014 CS-01 33 13 13 20 7 13 0 54 31 15
2014 CS-02 6 28 32 10 18 6 0 36 30 50
2014 CS-03 21 11 11 26 26 5 0 33 56 19
2011 CS 5 24 30 20 11 9 1 33 34 168
2011 CS-01 0 30 20 25 5 15 5 38 38 20
2011 CS-02 6 25 36 16 6 10 0 35 25 77
2011 CS-03 4 19 28 30 13 6 0 25 45 47
2011 CS-04 11 32 21 16 21 0 0 42 37 19
2008 CS 11 32 19 18 13 7 0 46 34 203
2008 CS-01 21 43 14 7 0 14 0 75 8 28
2008 CS-02 10 33 19 19 11 8 0 47 33 93
2008 CS-03 7 27 22 24 17 3 0 35 42 59
2008 CS-04 11 26 16 11 37 0 0 37 47 19

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 18 40 20 8 11 4 0 60 20 91
2017 CS-01 27 45 9 0 9 9 0 80 10 11
2017 CS-02 18 31 27 6 14 4 0 51 20 51
2017 CS-03 15 55 5 15 10 0 0 70 25 20
2014 CS 13 22 25 16 18 6 0 37 36 94
2014 CS-01 33 13 13 20 13 7 0 50 36 15
2014 CS-02 10 22 32 14 16 6 0 34 32 50
2014 CS-03 11 26 11 16 26 11 0 41 47 19
2011 CS 11 28 27 14 13 7 0 42 29 168
2011 CS-01 10 33 19 19 10 10 0 47 32 21
2011 CS-02 7 33 26 12 14 8 0 43 29 76
2011 CS-03 15 21 32 15 11 6 0 39 27 47
2011 CS-04 21 21 26 21 11 0 0 42 32 19
2008 CS 15 31 21 14 10 8 0 51 26 203
2008 CS-01 21 50 18 0 7 4 0 74 7 28
2008 CS-02 12 33 18 16 8 13 0 52 27 93
2008 CS-03 10 25 32 17 10 5 0 38 29 59
2008 CS-04 32 16 11 16 26 0 0 47 42 19

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 17 35 21 13 10 3 0 54 24 91
2017 CS-01 36 27 18 9 9 0 0 64 18 11
2017 CS-02 14 33 18 20 12 4 0 49 33 51
2017 CS-03 20 30 35 5 10 0 0 50 15 20
2014 CS 11 25 22 18 20 3 0 37 40 94
2014 CS-01 33 20 7 20 13 7 0 57 36 15
2014 CS-02 6 28 28 14 22 2 0 35 37 50
2014 CS-03 5 26 11 32 21 5 0 33 56 19
2011 CS 7 26 20 31 13 3 0 34 45 169
2011 CS-01 0 29 33 19 14 5 0 30 35 21
2011 CS-02 8 29 19 25 14 5 0 38 41 77
2011 CS-03 6 15 19 47 13 0 0 21 60 47
2011 CS-04 16 37 11 32 5 0 0 53 37 19
2008 CS 12 33 17 24 10 3 0 47 35 202
2008 CS-01 21 50 11 14 0 4 0 74 15 28
2008 CS-02 10 32 25 18 12 3 0 43 31 92
2008 CS-03 8 22 15 36 14 5 0 32 52 59
2008 CS-04 21 42 0 32 5 0 0 63 37 19
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 30 40 22 4 4 0 0 69 9 91
2017 CS-01 45 36 9 0 9 0 0 82 9 11
2017 CS-02 33 35 22 4 6 0 0 69 10 51
2017 CS-03 15 40 35 10 0 0 0 55 10 20
2014 CS 15 31 33 12 10 0 0 46 21 94
2014 CS-01 33 27 20 20 0 0 0 60 20 15
2014 CS-02 14 38 34 6 8 0 0 52 14 50
2014 CS-03 11 11 42 21 16 0 0 21 37 19
2011 CS 19 37 24 10 8 2 0 57 18 169
2011 CS-01 14 57 19 5 0 5 0 75 5 21
2011 CS-02 21 32 26 10 10 0 0 53 21 77
2011 CS-03 11 36 32 13 6 2 0 48 20 47
2011 CS-04 32 42 11 11 5 0 0 74 16 19

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 47 36 11 3 0 2 0 85 3 91
2017 CS-01 82 18 0 0 0 0 0 100 0 11
2017 CS-02 49 33 10 4 0 4 0 86 4 51
2017 CS-03 35 45 15 5 0 0 0 80 5 20
2014 CS 49 39 7 2 0 3 0 91 2 94
2014 CS-01 47 33 7 7 0 7 0 86 7 15
2014 CS-02 44 50 4 0 0 2 0 96 0 50
2014 CS-03 63 26 5 0 0 5 0 94 0 19
2011 CS 28 46 17 5 1 3 0 76 6 169
2011 CS-01 38 38 19 0 0 5 0 80 0 21
2011 CS-02 25 47 18 4 1 5 0 75 5 77
2011 CS-03 23 53 15 9 0 0 0 77 9 47
2011 CS-04 47 26 21 5 0 0 0 74 5 19

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 28 41 20 4 4 1 2 70 9 91
2017 CS-01 55 36 9 0 0 0 0 91 0 11
2017 CS-02 22 41 18 6 8 2 4 67 15 51
2017 CS-03 25 40 30 5 0 0 0 65 5 20
2014 CS 36 42 10 5 2 4 1 82 8 94
2014 CS-01 47 20 13 7 0 7 7 77 8 15
2014 CS-02 28 56 10 2 2 2 0 86 4 50
2014 CS-03 47 21 5 11 5 11 0 76 18 19
2011 CS 34 35 16 11 2 2 0 70 14 167
2011 CS-01 38 24 14 19 0 5 0 65 20 21
2011 CS-02 25 41 16 13 3 1 0 68 16 75
2011 CS-03 38 36 13 9 4 0 0 74 13 47
2011 CS-04 47 16 32 0 0 5 0 67 0 19
2008 CS 26 40 15 11 3 3 1 69 16 203
2008 CS-01 36 50 4 7 0 4 0 89 7 28
2008 CS-02 19 41 18 12 3 5 1 64 16 93
2008 CS-03 27 39 12 14 7 0 2 67 21 59
2008 CS-04 37 32 16 11 0 0 5 72 11 19

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 12 35 28 15 7 2 1 49 23 91
2017 CS-01 18 55 18 9 0 0 0 73 9 11
2017 CS-02 14 27 24 22 10 2 2 43 33 51
2017 CS-03 10 40 35 10 5 0 0 50 15 20
2014 CS 18 28 19 19 8 7 1 49 30 94
2014 CS-01 27 13 20 27 7 0 7 43 36 15
2014 CS-02 16 32 18 18 10 6 0 51 30 50
2014 CS-03 21 26 16 21 5 11 0 53 29 19
2011 CS 9 32 28 17 8 7 0 44 27 169
2011 CS-01 0 29 38 19 14 0 0 29 33 21
2011 CS-02 10 27 31 16 9 6 0 40 26 77
2011 CS-03 6 38 19 21 4 11 0 50 29 47
2011 CS-04 16 37 32 11 5 0 0 53 16 19

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 15 24 23 18 8 11 1 45 29 91
2017 CS-01 18 45 18 9 0 9 0 70 10 11
2017 CS-02 18 19 20 22 10 10 2 42 36 51
2017 CS-03 10 30 35 10 5 10 0 44 17 20
2014 CS 17 27 16 10 20 8 2 49 33 94
2014 CS-01 20 33 20 0 20 0 7 57 21 15
2014 CS-02 16 26 12 16 18 12 0 48 39 50
2014 CS-03 21 21 21 5 21 11 0 47 29 19
2011 CS 12 28 15 26 11 7 1 43 40 169
2011 CS-01 5 19 10 38 14 10 5 28 61 21
2011 CS-02 9 27 18 29 6 9 1 41 39 77
2011 CS-03 13 34 13 26 13 2 0 48 39 47
2011 CS-04 32 26 16 0 21 5 0 61 22 19

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 64 23 6 4 1 1 1 89 6 91
2017 CS-01 55 36 0 9 0 0 0 91 9 11
2017 CS-02 65 18 8 6 0 2 2 86 6 51
2017 CS-03 65 25 5 0 5 0 0 90 5 20
2014 CS 59 16 12 2 2 3 6 82 5 94
2014 CS-01 47 27 20 0 0 0 7 79 0 15
2014 CS-02 62 16 4 4 2 4 8 89 7 50
2014 CS-03 63 5 16 0 5 5 5 76 6 19

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 68 17 10 3 0 1 1 86 3 91
2017 CS-01 73 27 0 0 0 0 0 100 0 11
2017 CS-02 71 16 8 4 0 0 2 88 4 51
2017 CS-03 60 10 25 5 0 0 0 70 5 20
2014 CS 63 16 7 4 0 4 5 87 5 94
2014 CS-01 73 13 0 7 0 0 7 93 7 15
2014 CS-02 64 14 4 6 0 6 6 89 7 50
2014 CS-03 58 16 21 0 0 0 5 78 0 19
2011 CS 68 16 9 1 1 2 4 89 2 169
2011 CS-01 57 19 14 5 0 5 0 80 5 21
2011 CS-02 62 17 9 1 1 3 6 87 3 77
2011 CS-03 77 15 6 0 0 0 2 93 0 47
2011 CS-04 79 16 5 0 0 0 0 95 0 19
2008 CS 65 18 7 2 1 1 5 89 4 203
2008 CS-01 68 14 7 0 0 4 7 92 0 28
2008 CS-02 61 20 6 5 2 2 2 85 8 93
2008 CS-03 68 12 10 0 0 0 10 89 0 59
2008 CS-04 68 32 0 0 0 0 0 100 0 19

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 16 40 21 14 7 2 0 57 21 91
2017 CS-01 27 64 9 0 0 0 0 91 0 11
2017 CS-02 14 33 22 18 12 2 0 48 30 51
2017 CS-03 15 50 20 15 0 0 0 65 15 20
2014 CS 16 35 17 17 13 2 0 52 30 94
2014 CS-01 20 47 20 7 7 0 0 67 13 15
2014 CS-02 12 34 18 22 12 2 0 47 35 50
2014 CS-03 16 37 11 16 21 0 0 53 37 19
2011 CS 14 33 24 15 14 1 0 46 29 169
2011 CS-01 14 33 19 14 19 0 0 48 33 21
2011 CS-02 13 30 27 13 16 1 0 43 29 77
2011 CS-03 9 40 21 19 11 0 0 49 30 47
2011 CS-04 32 26 26 16 0 0 0 58 16 19
2008 CS 20 34 22 11 12 1 0 55 24 203
2008 CS-01 39 39 14 4 0 4 0 81 4 28
2008 CS-02 16 29 23 14 17 1 0 46 32 93
2008 CS-03 15 42 24 7 12 0 0 58 19 59
2008 CS-04 26 21 26 16 11 0 0 47 26 19

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 15 36 15 20 9 3 1 54 30 91
2017 CS-01 45 27 27 0 0 0 0 73 0 11
2017 CS-02 10 35 12 24 14 4 2 48 40 51
2017 CS-03 10 50 15 25 0 0 0 60 25 20
2014 CS 12 28 15 25 15 1 4 42 43 94
2014 CS-01 33 40 20 7 0 0 0 73 7 15
2014 CS-02 6 28 12 30 20 2 2 35 52 50
2014 CS-03 5 16 21 32 16 0 11 24 53 19
2011 CS 7 25 24 20 21 2 1 33 43 168
2011 CS-01 0 24 19 29 29 0 0 24 57 21
2011 CS-02 8 22 28 14 25 3 0 31 41 76
2011 CS-03 4 32 23 23 15 0 2 37 39 47
2011 CS-04 16 21 21 32 5 0 5 39 39 19
2008 CS 14 36 12 16 19 2 0 52 35 203
2008 CS-01 43 32 7 7 7 4 0 78 15 28
2008 CS-02 11 39 11 14 22 3 1 52 37 93
2008 CS-03 7 37 19 19 19 0 0 44 37 59
2008 CS-04 11 32 11 21 26 0 0 42 47 19

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 21 46 19 8 6 1 0 68 13 91
2017 CS-01 36 55 9 0 0 0 0 91 0 11
2017 CS-02 22 41 16 12 10 0 0 63 22 51
2017 CS-03 10 55 30 5 0 0 0 65 5 20

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 28 47 14 3 1 6 0 80 5 91
2017 CS-01 36 45 9 0 0 9 0 90 0 11
2017 CS-02 27 45 16 4 2 6 0 77 6 51
2017 CS-03 25 55 15 5 0 0 0 80 5 20
2014 CS 36 36 16 1 1 10 0 80 3 94
2014 CS-01 53 40 0 0 0 7 0 100 0 15
2014 CS-02 32 40 18 0 2 8 0 78 2 50
2014 CS-03 37 32 21 0 0 11 0 76 0 19

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 39 45 9 6 0 1 0 86 6 91
2017 CS-01 73 18 0 9 0 0 0 91 9 11
2017 CS-02 37 45 10 8 0 0 0 82 8 51
2017 CS-03 30 60 10 0 0 0 0 90 0 20
2014 CS 38 34 15 6 0 6 0 77 7 94
2014 CS-01 47 47 0 0 0 7 0 100 0 15
2014 CS-02 36 34 18 8 0 4 0 73 8 50
2014 CS-03 37 37 16 5 0 5 0 78 6 19
2011 CS 30 42 19 5 2 2 0 74 7 168
2011 CS-01 33 52 14 0 0 0 0 86 0 21
2011 CS-02 29 42 16 8 3 4 0 73 11 77
2011 CS-03 23 43 30 2 2 0 0 66 4 47
2011 CS-04 56 33 11 0 0 0 0 89 0 18

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 46 41 10 2 1 0 0 87 3 91
2017 CS-01 82 18 0 0 0 0 0 100 0 11
2017 CS-02 51 31 12 4 2 0 0 82 6 51
2017 CS-03 25 70 5 0 0 0 0 95 0 20
2014 CS 42 39 13 1 5 0 0 81 6 94
2014 CS-01 67 20 13 0 0 0 0 87 0 15
2014 CS-02 38 50 8 0 4 0 0 88 4 50
2014 CS-03 42 26 16 5 11 0 0 68 16 19
2011 CS 37 42 15 4 2 0 0 79 6 168
2011 CS-01 38 29 14 19 0 0 0 67 19 21
2011 CS-02 36 47 13 1 3 0 0 83 4 77
2011 CS-03 37 41 17 2 2 0 0 78 4 46
2011 CS-04 47 37 11 5 0 0 0 84 5 19
2008 CS 33 45 14 6 1 0 0 78 7 203
2008 CS-01 36 46 14 0 0 4 0 85 0 28
2008 CS-02 27 53 13 6 1 0 0 80 8 93
2008 CS-03 34 37 20 7 2 0 0 71 8 59
2008 CS-04 53 32 5 5 5 0 0 84 11 19

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 35 37 21 3 2 1 0 73 6 91
2017 CS-01 55 36 9 0 0 0 0 91 0 11
2017 CS-02 35 37 18 6 4 0 0 73 10 51
2017 CS-03 30 35 30 0 0 5 0 68 0 20
2014 CS 29 31 21 13 6 0 0 60 19 94
2014 CS-01 60 33 7 0 0 0 0 93 0 15
2014 CS-02 28 32 22 12 6 0 0 60 18 50
2014 CS-03 11 26 32 16 16 0 0 37 32 19
2011 CS 28 38 14 13 5 2 0 68 18 167
2011 CS-01 24 43 10 19 5 0 0 67 24 21
2011 CS-02 32 39 11 11 4 4 0 74 15 76
2011 CS-03 21 40 21 11 6 0 0 62 17 47
2011 CS-04 44 17 22 17 0 0 0 61 17 18

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 37 40 17 4 2 0 0 77 7 91
2017 CS-01 64 27 9 0 0 0 0 91 0 11
2017 CS-02 39 33 16 8 4 0 0 73 12 51
2017 CS-03 25 60 15 0 0 0 0 85 0 20
2014 CS 27 35 19 14 5 0 0 62 19 94
2014 CS-01 53 40 7 0 0 0 0 93 0 15
2014 CS-02 22 40 20 12 6 0 0 62 18 50
2014 CS-03 16 26 26 21 11 0 0 42 32 19
2011 CS 29 43 14 9 4 1 0 72 14 169
2011 CS-01 19 52 10 14 5 0 0 71 19 21
2011 CS-02 32 42 13 8 4 1 0 75 12 77
2011 CS-03 26 43 17 11 4 0 0 68 15 47
2011 CS-04 42 32 21 0 5 0 0 74 5 19
2008 CS 38 36 15 8 2 0 0 74 11 201
2008 CS-01 46 43 4 7 0 0 0 89 7 28
2008 CS-02 36 40 16 5 2 0 0 76 8 92
2008 CS-03 31 38 14 14 3 0 0 69 17 58
2008 CS-04 58 5 26 5 5 0 0 63 11 19

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 35 38 12 10 3 1 0 74 14 90
2017 CS-01 36 45 9 9 0 0 0 82 9 11
2017 CS-02 44 26 14 10 6 0 0 70 16 50
2017 CS-03 20 60 5 10 0 5 0 84 11 20
2014 CS 30 32 15 10 5 6 2 68 16 94
2014 CS-01 53 33 0 13 0 0 0 87 13 15
2014 CS-02 24 32 20 8 4 8 4 64 14 50
2014 CS-03 21 42 11 11 5 11 0 71 18 19
2011 CS 38 24 20 11 5 2 1 64 16 168
2011 CS-01 24 19 33 10 10 0 5 45 20 21
2011 CS-02 37 24 17 13 5 4 0 63 19 76
2011 CS-03 36 30 19 9 4 2 0 67 13 47
2011 CS-04 63 16 11 5 0 0 5 83 6 19
2008 CS 32 35 17 8 5 2 0 69 14 202
2008 CS-01 32 32 29 0 4 4 0 67 4 28
2008 CS-02 33 31 20 8 5 2 0 66 13 93
2008 CS-03 29 40 9 14 5 3 0 71 20 58
2008 CS-04 37 47 5 5 5 0 0 84 11 19
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 CS 15 52 33 91
2017 CS-01 36 27 36 11
2017 CS-02 8 55 37 51
2017 CS-03 10 60 30 20
2014 CS 21 53 25 94
2014 CS-01 13 53 33 15
2014 CS-02 22 54 24 50
2014 CS-03 11 58 32 19
2011 CS 21 55 24 169
2011 CS-01 14 62 24 21
2011 CS-02 22 60 18 77
2011 CS-03 23 51 26 47
2011 CS-04 16 47 37 19

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 CS 35 50 7 0 0 7 14
2014 CS 20 45 6 10 9999 20 20
2014 CS-02 27 45 0 0 9999 27 11
2011 CS 26 23 34 9 9999 9 35
2011 CS-02 0 29 53 0 9999 18 17
2011 CS-03 50 30 10 10 9999 0 10
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 CS 10 90 91
2017 CS-02 10 90 51
2014 CS 15 85 93
2014 CS-02 12 88 50

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 13 16 20 2 7 32 10 50 15 90
2017 CS-01 18 27 27 0 0 27 0 63 0 11
2017 CS-02 16 12 16 4 12 30 10 47 27 50
2017 CS-03 10 15 25 0 0 30 20 50 0 20
2014 CS 14 15 24 1 6 31 10 48 12 94
2014 CS-01 33 13 0 0 7 33 13 88 13 15
2014 CS-02 8 16 22 0 6 36 12 46 12 50
2014 CS-03 16 16 37 0 11 21 0 40 13 19

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 25 33 17 3 7 12 3 69 12 91
2017 CS-01 55 45 0 0 0 0 0 100 0 11
2017 CS-02 23 31 18 2 12 10 4 64 16 51
2017 CS-03 15 35 25 10 0 10 5 59 12 20
2014 CS 23 35 15 6 4 14 2 70 13 94
2014 CS-01 47 27 0 7 0 13 7 92 8 15
2014 CS-02 16 40 16 6 4 16 2 68 12 50
2014 CS-03 21 37 16 5 11 11 0 65 18 19
2011 CS 32 33 20 7 2 7 0 70 9 168
2011 CS-01 24 33 19 19 0 5 0 60 20 21
2011 CS-02 32 36 18 4 1 9 0 74 6 76
2011 CS-03 28 36 23 9 0 4 0 67 9 47
2011 CS-04 58 16 16 0 5 5 0 78 6 19
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 26 60 11 1 1 0 0 87 2 91
2017 CS-01 18 55 18 9 0 0 0 73 9 11
2017 CS-02 27 59 12 0 2 0 0 86 2 51
2017 CS-03 25 65 10 0 0 0 0 90 0 20
2014 CS 33 55 10 0 0 2 0 90 0 94
2014 CS-01 20 67 7 0 0 7 0 93 0 15
2014 CS-02 36 58 6 0 0 0 0 94 0 50
2014 CS-03 32 47 16 0 0 5 0 83 0 19
2011 CS 31 57 7 3 1 0 1 89 4 169
2011 CS-01 10 71 10 10 0 0 0 81 10 21
2011 CS-02 29 58 8 3 3 0 0 87 5 77
2011 CS-03 34 57 6 2 0 0 0 91 2 47
2011 CS-04 58 32 5 0 0 0 5 94 0 19
2008 CS 29 56 8 5 2 0 0 84 8 203
2008 CS-01 18 54 11 14 4 0 0 71 18 28
2008 CS-02 30 54 8 5 3 0 0 84 9 93
2008 CS-03 25 66 7 0 2 0 0 92 2 59
2008 CS-04 47 47 5 0 0 0 0 95 0 19

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 14 25 26 11 1 20 2 51 15 91
2017 CS-01 18 36 27 0 0 18 0 67 0 11
2017 CS-02 18 24 26 14 2 14 4 50 19 51
2017 CS-03 10 25 25 15 0 25 0 47 20 20
2014 CS 14 36 25 5 4 13 2 59 11 94
2014 CS-01 20 27 20 7 0 27 0 64 9 15
2014 CS-02 14 44