2017 Public Service Employee Survey Results for Veterans Affairs Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - CR

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 39 48 4 7 2 0 0 88 9 225
2017 CR-04 34 52 4 8 2 0 0 86 10 167
2017 CR-05 50 40 2 4 4 0 0 90 8 52
2014 CR 42 42 4 10 2 0 0 84 12 189
2014 CR-04 37 44 6 11 2 0 0 81 13 145
2014 CR-05 58 35 0 8 0 0 0 92 8 37
2011 CR 46 41 4 6 2 0 0 88 8 430
2011 CR-03 32 48 10 6 3 0 0 81 10 31
2011 CR-04 44 43 5 6 2 0 0 87 8 307
2011 CR-05 58 34 2 5 1 0 0 92 6 85
2008 CR 46 42 3 7 1 0 0 88 8 767
2008 CR-03 53 35 4 9 0 0 0 87 9 55
2008 CR-04 48 42 3 5 1 0 0 90 6 462
2008 CR-05 41 44 4 8 3 0 0 85 11 239

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 77 19 1 2 0 0 0 96 2 225
2017 CR-04 75 23 1 1 1 0 0 98 1 167
2017 CR-05 83 9 2 6 0 0 0 92 6 52
2014 CR 75 18 3 2 1 0 0 94 3 189
2014 CR-04 73 20 4 2 1 0 0 93 3 145
2014 CR-05 85 10 0 3 3 0 0 94 6 37
2011 CR 77 15 3 2 1 1 1 94 3 429
2011 CR-03 61 32 3 3 0 0 0 94 3 31
2011 CR-04 76 16 3 2 1 1 1 94 3 306
2011 CR-05 87 8 2 1 0 0 1 96 1 85
2008 CR 80 16 2 2 0 0 0 96 2 766
2008 CR-03 78 15 0 2 4 0 2 94 6 55
2008 CR-04 82 14 2 2 0 0 0 96 2 462
2008 CR-05 76 21 2 2 0 0 0 97 2 238

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 74 18 4 1 3 0 0 92 4 224
2017 CR-04 74 17 5 1 2 0 1 91 4 166
2017 CR-05 69 23 2 2 4 0 0 92 6 52
2014 CR 65 21 4 6 4 0 1 86 10 189
2014 CR-04 62 23 5 5 3 0 1 86 9 145
2014 CR-05 78 11 0 6 6 0 0 89 11 37
2011 CR 69 17 5 5 2 0 1 88 7 427
2011 CR-03 61 26 3 6 0 0 3 90 7 31
2011 CR-04 66 19 5 5 3 1 1 87 8 305
2011 CR-05 81 10 4 4 1 0 1 92 5 84
2008 CR 76 13 3 6 2 0 1 90 8 767
2008 CR-03 71 16 2 7 2 0 2 89 9 55
2008 CR-04 78 12 2 5 2 0 1 91 7 462
2008 CR-05 72 15 3 8 1 0 0 88 9 239

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 43 37 4 8 8 0 0 80 16 225
2017 CR-04 39 37 5 9 9 0 0 77 18 167
2017 CR-05 50 36 2 8 4 0 0 87 12 52
2014 CR 41 30 8 10 10 0 0 72 20 189
2014 CR-04 38 32 8 11 11 0 0 70 22 145
2014 CR-05 52 26 11 6 6 0 0 78 11 37
2011 CR 44 36 8 7 5 0 0 80 12 427
2011 CR-03 19 42 10 19 10 0 0 61 29 31
2011 CR-04 40 39 9 6 6 0 0 80 12 305
2011 CR-05 62 25 7 4 2 0 0 87 6 84

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 24 38 11 19 9 0 0 62 28 224
2017 CR-04 21 37 12 21 8 0 0 58 30 166
2017 CR-05 27 44 4 15 10 0 0 71 25 52
2014 CR 24 36 11 18 11 0 1 60 29 189
2014 CR-04 24 34 10 20 11 0 1 58 32 145
2014 CR-05 28 43 8 13 8 0 0 70 21 37
2011 CR 27 36 15 12 8 0 1 64 21 429
2011 CR-03 19 39 19 10 13 0 0 58 23 31
2011 CR-04 26 34 17 13 8 0 1 61 22 306
2011 CR-05 31 46 8 7 8 0 0 76 15 85
2008 CR 24 42 11 15 7 0 0 66 22 764
2008 CR-03 37 33 13 11 6 0 0 70 17 54
2008 CR-04 23 40 12 17 7 0 1 64 24 461
2008 CR-05 21 49 10 13 7 0 0 70 20 238

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 38 36 12 9 5 0 0 74 14 225
2017 CR-04 38 37 12 8 4 0 0 75 13 167
2017 CR-05 37 33 12 13 6 0 0 69 19 52
2014 CR 25 40 15 11 8 0 1 65 20 189
2014 CR-04 22 41 17 10 9 0 0 63 19 145
2014 CR-05 32 36 11 14 5 0 3 69 19 37
2011 CR 38 33 13 8 7 0 0 71 16 427
2011 CR-03 35 35 13 16 0 0 0 71 16 31
2011 CR-04 34 34 13 9 9 1 0 69 18 305
2011 CR-05 48 29 14 2 6 0 0 78 8 85
2008 CR 30 39 15 9 7 0 0 70 16 767
2008 CR-03 22 44 18 5 7 2 2 68 13 55
2008 CR-04 32 37 13 10 7 0 0 69 17 462
2008 CR-05 28 42 17 7 5 0 0 71 13 239

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 43 32 11 9 5 0 0 75 15 225
2017 CR-04 44 30 10 10 5 0 0 74 16 167
2017 CR-05 40 34 13 6 6 0 0 75 12 52
2014 CR 34 32 13 10 11 0 0 66 21 189
2014 CR-04 31 34 11 12 12 0 0 65 24 145
2014 CR-05 45 30 14 6 5 0 0 76 10 37
2011 CR 35 38 10 8 8 0 0 74 16 427
2011 CR-03 29 39 6 19 6 0 0 68 26 31
2011 CR-04 33 37 12 8 10 1 1 70 18 304
2011 CR-05 47 41 5 5 2 0 0 88 7 85
2008 CR 35 39 9 10 7 0 0 74 17 767
2008 CR-03 31 35 16 11 7 0 0 65 18 55
2008 CR-04 35 38 8 10 8 0 0 73 18 462
2008 CR-05 38 40 8 8 6 0 0 78 14 239

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 46 33 10 9 2 0 0 79 11 222
2017 CR-04 45 33 12 8 2 0 0 78 10 164
2017 CR-05 48 36 4 10 2 0 0 85 12 52
2014 CR 37 35 14 11 3 0 1 72 14 189
2014 CR-04 36 34 15 12 2 0 1 70 15 145
2014 CR-05 41 34 14 6 6 0 0 75 11 37

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 50 26 8 8 6 1 1 78 15 225
2017 CR-04 47 26 10 9 7 1 0 73 16 167
2017 CR-05 61 27 0 6 4 2 0 90 10 52
2014 CR 36 33 14 11 6 1 1 69 17 189
2014 CR-04 32 35 15 10 6 1 1 68 16 145
2014 CR-05 48 27 11 11 3 0 0 75 14 37
2011 CR 43 30 14 8 5 1 0 74 13 428
2011 CR-03 23 39 26 6 6 0 0 61 13 31
2011 CR-04 41 30 14 9 4 1 1 73 13 306
2011 CR-05 54 27 7 5 7 0 0 81 12 84

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 29 19 15 9 14 3 12 56 26 224
2017 CR-04 28 20 14 10 12 3 13 57 26 166
2017 CR-05 33 17 19 4 19 2 6 54 25 52
2014 CR 28 25 15 7 11 1 12 61 22 189
2014 CR-04 28 25 15 8 12 1 12 61 22 145
2014 CR-05 32 29 17 8 6 0 8 67 15 37
2011 CR 31 24 13 10 9 3 11 63 22 429
2011 CR-03 26 35 10 3 6 3 16 76 12 31
2011 CR-04 29 25 12 11 10 2 10 62 24 306
2011 CR-05 38 13 15 9 8 4 13 61 21 85
2008 CR 36 22 9 8 10 2 13 68 21 766
2008 CR-03 33 22 7 0 5 4 29 81 8 55
2008 CR-04 39 22 8 8 8 2 13 71 19 462
2008 CR-05 32 23 11 12 14 1 9 60 28 238

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 38 38 13 8 3 0 0 76 11 225
2017 CR-04 36 39 15 6 4 0 0 75 10 167
2017 CR-05 40 36 10 12 2 0 0 77 13 52
2014 CR 26 43 17 7 7 0 0 69 14 190
2014 CR-04 27 42 16 7 8 0 0 69 14 146
2014 CR-05 19 45 19 11 6 0 0 65 17 37
2011 CR 35 39 11 7 7 0 0 74 14 426
2011 CR-03 26 52 10 10 0 3 0 80 10 31
2011 CR-04 31 39 13 7 9 0 0 71 16 303
2011 CR-05 51 33 7 6 4 0 0 84 9 85
2008 CR 39 40 10 7 4 0 0 79 11 761
2008 CR-03 45 36 7 7 4 0 0 82 11 55
2008 CR-04 37 41 11 7 5 0 0 77 12 459
2008 CR-05 41 39 10 6 3 0 0 81 10 236

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 26 35 14 14 11 0 0 61 25 223
2017 CR-04 27 32 15 14 12 1 0 59 26 165
2017 CR-05 23 42 13 13 8 0 0 65 21 52
2014 CR 24 32 20 13 10 0 1 56 24 190
2014 CR-04 23 32 23 11 10 0 1 56 21 146
2014 CR-05 22 34 17 13 14 0 0 56 27 37
2011 CR 22 35 20 12 10 0 0 57 22 428
2011 CR-03 23 35 16 13 10 3 0 60 23 31
2011 CR-04 19 34 23 12 10 0 0 54 23 305
2011 CR-05 32 34 13 12 9 0 0 66 21 85

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 39 35 11 8 6 0 0 75 14 224
2017 CR-04 40 34 13 7 6 1 0 74 13 166
2017 CR-05 37 42 6 10 6 0 0 79 15 52

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 52 36 5 3 3 0 0 89 5 225
2017 CR-04 51 37 6 2 3 1 0 89 5 167
2017 CR-05 56 35 4 4 2 0 0 91 6 52
2014 CR 34 38 18 4 4 1 0 73 8 189
2014 CR-04 35 40 17 4 3 1 0 75 7 145
2014 CR-05 25 40 21 6 6 3 0 67 11 37
2011 CR 39 38 14 5 2 1 0 78 7 428
2011 CR-03 35 55 6 0 3 0 0 90 3 31
2011 CR-04 35 38 17 5 3 2 0 75 8 305
2011 CR-05 49 34 7 6 1 1 1 86 7 85
2008 CR 53 33 8 4 2 1 0 87 6 764
2008 CR-03 56 31 7 4 2 0 0 87 6 54
2008 CR-04 53 32 7 5 2 1 0 85 7 462
2008 CR-05 54 34 9 2 1 0 0 89 3 237

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 30 35 16 8 12 0 0 65 19 225
2017 CR-04 32 29 16 10 13 1 0 61 23 167
2017 CR-05 21 56 15 2 6 0 0 77 8 52

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 68 24 6 2 1 0 0 91 3 225
2017 CR-04 66 26 7 1 1 0 0 92 1 167
2017 CR-05 71 19 4 4 2 0 0 90 6 52
2014 CR 66 23 7 2 2 0 0 89 4 190
2014 CR-04 66 24 6 2 2 0 0 90 4 146
2014 CR-05 62 24 11 3 0 0 0 86 3 37
2011 CR 64 27 5 2 1 0 0 91 4 429
2011 CR-03 68 23 3 3 0 0 3 93 3 31
2011 CR-04 59 30 7 3 2 0 0 89 4 306
2011 CR-05 78 20 1 1 0 0 0 98 1 85

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 29 30 14 15 12 0 0 59 27 225
2017 CR-04 30 28 13 16 12 1 0 59 28 167
2017 CR-05 25 37 15 13 10 0 0 62 23 52
2014 CR 16 42 15 16 10 0 1 59 27 190
2014 CR-04 15 43 15 16 10 0 1 58 26 146
2014 CR-05 19 46 10 16 8 0 0 66 24 37
2011 CR 28 37 15 10 9 1 0 65 19 428
2011 CR-03 19 42 13 13 6 3 3 66 21 31
2011 CR-04 24 39 16 10 9 1 0 64 20 306
2011 CR-05 41 29 13 8 7 1 0 71 15 85

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 31 32 20 8 8 0 1 63 17 225
2017 CR-04 32 29 20 8 8 0 2 62 17 167
2017 CR-05 25 44 15 9 6 0 0 69 15 52
2014 CR 24 41 13 11 9 1 1 66 21 190
2014 CR-04 23 44 14 7 10 1 1 69 17 146
2014 CR-05 22 35 10 24 8 0 0 57 32 37

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 37 32 16 9 6 0 0 69 15 225
2017 CR-04 36 31 17 9 8 0 0 66 17 167
2017 CR-05 40 36 13 8 2 0 0 77 10 52
2014 CR 23 36 23 14 4 1 0 59 18 190
2014 CR-04 23 36 26 11 3 1 0 59 14 146
2014 CR-05 17 43 14 21 6 0 0 59 27 37
2011 CR 36 38 14 7 3 1 0 75 11 428
2011 CR-03 23 52 6 10 6 0 3 77 17 31
2011 CR-04 34 37 16 8 3 2 0 72 12 305
2011 CR-05 44 39 11 5 2 0 0 82 7 85

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 48 37 8 4 3 0 0 85 7 224
2017 CR-04 46 37 9 4 3 0 0 84 7 166
2017 CR-05 54 36 4 4 2 0 0 90 6 52
2014 CR 37 41 10 5 7 0 0 78 12 190
2014 CR-04 36 41 10 5 8 0 0 77 12 146
2014 CR-05 40 39 13 3 6 0 0 79 8 37
2011 CR 43 37 8 8 3 1 0 80 12 430
2011 CR-03 45 42 6 3 0 3 0 90 3 31
2011 CR-04 38 38 9 10 4 1 0 77 14 307
2011 CR-05 58 31 6 4 2 0 0 88 6 85
2008 CR 44 38 9 6 3 0 0 82 9 767
2008 CR-03 49 33 11 5 2 0 0 82 7 55
2008 CR-04 43 39 9 6 3 0 0 82 9 462
2008 CR-05 45 35 10 8 2 0 0 80 10 239

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 40 29 15 9 6 0 0 70 15 223
2017 CR-04 40 27 16 9 7 1 0 68 17 165
2017 CR-05 36 39 13 8 2 0 2 76 10 52
2014 CR 38 29 18 6 8 0 1 67 14 190
2014 CR-04 38 29 18 5 8 0 1 68 13 146
2014 CR-05 32 25 22 10 11 0 0 57 21 37
2011 CR 42 26 17 8 5 1 2 70 13 426
2011 CR-03 32 32 19 13 0 0 3 67 13 31
2011 CR-04 38 27 19 8 7 1 1 66 15 305
2011 CR-05 54 24 8 5 2 1 5 83 8 83
2008 CR 38 29 17 9 5 0 1 69 14 767
2008 CR-03 45 36 9 4 4 0 2 83 7 55
2008 CR-04 34 32 18 10 5 0 1 67 15 462
2008 CR-05 44 23 15 9 6 1 2 69 16 239

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 7 25 27 23 14 0 4 38 34 221
2017 CR-04 6 29 27 19 15 0 5 35 37 164
2017 CR-05 10 15 29 37 6 2 2 44 26 52
2014 CR 11 25 39 19 6 1 0 25 36 190
2014 CR-04 9 24 43 18 6 0 0 25 33 146
2014 CR-05 14 30 32 21 3 0 0 24 43 37
2011 CR 10 26 32 18 11 2 2 30 37 426
2011 CR-03 6 32 26 23 3 3 6 29 43 31
2011 CR-04 12 28 33 14 10 2 1 25 41 303
2011 CR-05 6 18 31 27 15 0 4 44 24 85
2008 CR 10 25 32 20 10 0 2 31 36 766
2008 CR-03 4 22 29 25 11 2 7 40 28 55
2008 CR-04 9 26 32 19 11 0 2 31 36 461
2008 CR-05 15 24 33 21 7 0 1 28 39 239

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 9 17 28 17 23 3 3 43 28 223
2017 CR-04 12 16 28 15 22 2 4 40 30 165
2017 CR-05 0 21 27 27 21 2 2 50 22 52
2014 CR 16 23 30 17 9 3 1 27 41 188
2014 CR-04 16 24 32 15 10 1 1 26 41 144
2014 CR-05 19 17 30 24 6 6 0 31 37 37
2011 CR 10 19 24 20 17 4 5 41 33 426
2011 CR-03 13 26 29 10 10 10 3 22 44 31
2011 CR-04 12 20 25 20 13 3 5 37 35 304
2011 CR-05 2 15 15 24 31 6 6 62 20 84
2008 CR 9 17 28 23 16 3 4 42 28 763
2008 CR-03 2 15 25 25 16 7 9 50 20 55
2008 CR-04 8 15 29 21 18 3 4 43 26 459
2008 CR-05 13 21 25 25 12 2 3 38 35 238

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 9 19 27 17 18 2 7 39 31 221
2017 CR-04 9 20 28 18 16 1 8 38 32 163
2017 CR-05 10 19 27 15 21 2 6 40 31 52
2014 CR 14 17 30 19 10 3 6 32 35 188
2014 CR-04 14 18 31 17 10 3 7 30 35 145
2014 CR-05 16 13 31 25 9 3 3 35 31 36
2011 CR 12 22 25 19 13 4 6 35 37 426
2011 CR-03 13 23 29 10 6 6 13 20 44 31
2011 CR-04 13 24 23 19 11 4 7 34 41 303
2011 CR-05 8 15 31 21 20 2 2 43 25 85
2008 CR 10 20 28 21 12 3 6 36 33 763
2008 CR-03 2 15 20 20 19 9 15 51 22 54
2008 CR-04 8 19 30 22 12 3 5 38 30 459
2008 CR-05 16 23 26 18 10 2 5 30 42 239

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 5 9 23 28 28 2 5 60 15 221
2017 CR-04 6 10 24 29 24 2 6 57 17 163
2017 CR-05 6 6 21 29 35 0 4 66 12 52
2014 CR 10 11 33 28 12 3 2 43 22 188
2014 CR-04 9 13 36 25 13 2 2 40 23 145
2014 CR-05 15 6 23 45 6 3 3 53 22 36
2011 CR 6 14 30 25 17 3 5 46 21 426
2011 CR-03 6 19 35 16 13 3 6 32 29 31
2011 CR-04 7 13 31 25 16 3 5 44 22 304
2011 CR-05 1 13 26 30 21 1 7 56 16 84
2008 CR 6 10 28 30 18 1 5 52 18 762
2008 CR-03 6 4 26 31 19 6 9 59 11 54
2008 CR-04 5 10 28 31 20 1 4 54 16 458
2008 CR-05 9 13 29 30 13 1 5 46 23 239

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 9 20 24 19 20 1 6 42 32 221
2017 CR-04 9 23 24 18 17 1 7 38 35 163
2017 CR-05 10 13 23 21 27 2 4 51 24 52
2014 CR 23 24 23 16 7 3 3 24 51 190
2014 CR-04 22 26 25 14 7 3 3 22 52 146
2014 CR-05 29 22 17 21 6 3 3 29 54 37
2011 CR 19 20 27 14 12 2 5 29 42 426
2011 CR-03 16 23 29 3 13 10 6 19 46 31
2011 CR-04 22 21 26 15 10 1 5 27 45 304
2011 CR-05 12 18 31 14 20 1 4 36 31 84
2008 CR 13 20 26 20 15 1 5 37 35 762
2008 CR-03 13 6 24 28 19 0 11 52 21 54
2008 CR-04 11 21 26 22 15 0 5 39 34 458
2008 CR-05 17 22 27 16 13 1 5 31 41 239

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 7 18 28 20 16 4 7 40 29 222
2017 CR-04 9 18 29 19 14 4 9 37 30 164
2017 CR-05 4 19 31 23 19 2 2 44 24 52
2014 CR 15 16 30 21 11 3 4 34 34 189
2014 CR-04 17 17 31 17 10 3 6 30 37 146
2014 CR-05 10 19 28 32 8 3 0 42 30 37
2011 CR 12 19 23 17 17 5 6 39 35 423
2011 CR-03 19 6 35 13 13 6 6 30 30 31
2011 CR-04 13 23 23 16 14 5 6 34 41 302
2011 CR-05 5 10 20 22 33 5 6 61 16 83
2008 CR 15 22 25 17 13 3 5 33 40 764
2008 CR-03 13 13 29 15 15 9 7 35 30 55
2008 CR-04 15 21 23 19 12 3 5 35 40 459
2008 CR-05 17 25 28 14 13 1 3 28 43 239

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 7 22 32 19 14 3 4 35 31 223
2017 CR-04 7 24 31 17 13 4 4 33 34 165
2017 CR-05 8 13 36 25 13 0 4 40 22 52
2014 CR 14 22 33 18 8 2 3 28 37 189
2014 CR-04 12 25 31 17 9 2 3 27 40 146
2014 CR-05 19 10 44 21 6 0 0 27 29 37
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 69 14 5 2 2 0 7 90 4 224
2017 CR-04 68 16 4 2 2 1 8 92 4 166
2017 CR-05 71 10 11 2 4 0 2 83 6 52
2014 CR 69 14 5 4 2 1 5 88 7 190
2014 CR-04 67 14 7 3 3 1 5 86 7 146
2014 CR-05 81 6 0 8 0 3 3 92 8 37
2011 CR 72 11 7 3 1 1 5 88 5 428
2011 CR-03 67 17 10 0 0 3 3 89 0 30
2011 CR-04 72 10 7 4 2 1 5 87 6 306
2011 CR-05 76 9 6 1 1 1 5 91 3 85
2008 CR 66 12 6 3 4 0 8 86 8 764
2008 CR-03 61 17 7 7 4 0 4 81 12 54
2008 CR-04 68 12 5 2 3 1 10 89 6 459
2008 CR-05 64 12 7 5 7 0 5 81 12 240

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 28 30 13 10 14 4 1 61 25 224
2017 CR-04 27 29 12 13 13 4 2 60 27 166
2017 CR-05 29 34 15 2 15 4 0 66 18 52
2014 CR 21 24 22 13 11 7 1 50 26 189
2014 CR-04 18 23 26 15 8 8 2 46 25 145
2014 CR-05 32 25 6 11 21 6 0 60 34 37

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 38 28 13 8 13 0 0 66 21 224
2017 CR-04 36 27 14 11 12 0 1 63 23 166
2017 CR-05 44 31 12 0 13 0 0 75 13 52
2014 CR 36 26 12 13 11 2 1 64 24 190
2014 CR-04 33 28 13 13 10 2 1 63 24 146
2014 CR-05 49 19 0 13 17 3 0 70 30 37

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 29 28 13 16 11 1 2 58 28 224
2017 CR-04 28 27 14 17 11 1 2 56 29 166
2017 CR-05 31 34 10 15 10 0 0 65 25 52
2014 CR 14 39 18 16 9 2 1 55 26 190
2014 CR-04 12 40 18 16 10 1 1 54 27 146
2014 CR-05 21 34 17 17 6 6 0 59 23 37
2011 CR 22 34 13 16 10 3 1 59 28 429
2011 CR-03 23 16 16 23 13 10 0 43 39 31
2011 CR-04 20 35 13 16 12 3 1 57 29 307
2011 CR-05 27 37 10 15 5 4 2 68 22 84
2008 CR 26 35 13 16 7 2 1 63 24 769
2008 CR-03 25 40 13 7 5 7 2 72 14 55
2008 CR-04 27 34 13 14 8 3 0 63 23 463
2008 CR-05 24 35 13 20 6 1 0 60 27 240

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 20 23 21 14 10 11 1 49 28 224
2017 CR-04 17 25 17 14 12 13 1 49 31 166
2017 CR-05 29 19 29 11 6 4 2 51 18 52
2014 CR 14 22 22 19 10 11 2 41 33 190
2014 CR-04 13 24 24 16 12 10 1 42 32 146
2014 CR-05 17 16 16 27 6 17 3 40 40 37
2011 CR 22 25 17 16 12 5 2 51 30 426
2011 CR-03 19 29 13 13 16 10 0 54 32 31
2011 CR-04 18 26 18 18 13 6 2 48 33 304
2011 CR-05 35 24 15 12 7 4 4 63 21 84
2008 CR 25 26 15 12 11 9 1 57 26 769
2008 CR-03 20 27 16 5 11 16 4 59 20 55
2008 CR-04 25 25 17 11 12 9 1 56 26 463
2008 CR-05 28 26 12 15 12 7 0 58 29 240

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 10 20 14 20 16 18 3 38 45 224
2017 CR-04 10 22 13 18 16 20 2 40 43 166
2017 CR-05 12 15 15 23 17 13 4 33 49 52
2014 CR 5 23 13 21 21 15 2 34 50 190
2014 CR-04 5 24 13 22 21 13 3 34 50 146
2014 CR-05 6 21 14 24 19 16 0 32 52 37

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 45 29 10 9 6 0 0 74 15 224
2017 CR-04 45 30 10 9 6 0 0 75 15 166
2017 CR-05 42 31 12 12 4 0 0 73 15 52
2014 CR 36 38 12 8 5 1 0 75 13 189
2014 CR-04 36 39 11 8 6 1 0 75 14 145
2014 CR-05 38 35 11 11 3 3 0 74 14 37
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 36 31 16 8 8 0 0 68 16 225
2017 CR-04 36 29 17 8 10 1 0 65 18 167
2017 CR-05 37 40 13 4 6 0 0 77 10 52
2014 CR 42 33 13 6 6 1 0 75 12 190
2014 CR-04 40 32 14 7 6 1 0 73 12 146
2014 CR-05 43 41 3 6 6 3 0 86 11 37
2011 CR 40 30 17 8 5 1 0 71 13 430
2011 CR-03 35 29 13 3 13 3 3 69 17 31
2011 CR-04 36 30 19 9 4 1 0 67 13 307
2011 CR-05 49 32 9 4 6 0 0 81 9 85
2008 CR 36 34 13 10 6 1 1 71 16 768
2008 CR-03 31 47 16 5 0 0 0 78 5 55
2008 CR-04 37 33 13 10 6 1 1 71 16 463
2008 CR-05 33 35 13 12 7 1 0 68 19 239

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 44 30 10 7 6 2 2 76 13 225
2017 CR-04 41 33 10 7 5 2 1 77 13 167
2017 CR-05 50 21 10 8 8 0 4 74 16 52
2014 CR 46 28 11 6 6 3 1 77 12 190
2014 CR-04 44 29 12 5 6 3 1 76 12 146
2014 CR-05 52 21 6 11 6 5 0 77 17 37
2011 CR 42 31 12 6 5 3 0 75 12 428
2011 CR-03 29 45 10 0 6 6 3 82 7 31
2011 CR-04 39 32 13 8 6 3 0 72 14 306
2011 CR-05 57 25 11 2 5 0 0 82 7 84
2008 CR 44 26 11 9 5 4 1 73 15 769
2008 CR-03 51 35 5 4 2 2 2 89 6 55
2008 CR-04 45 24 13 8 5 4 1 72 14 463
2008 CR-05 39 28 11 11 7 3 0 70 19 240

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 39 36 7 8 8 0 0 76 17 225
2017 CR-04 39 35 7 8 10 1 1 75 18 167
2017 CR-05 40 40 4 10 6 0 0 81 15 52
2014 CR 42 32 10 8 7 1 1 75 15 190
2014 CR-04 43 34 8 7 7 1 1 77 14 146
2014 CR-05 41 24 13 14 8 0 0 65 22 37
2011 CR 40 33 10 7 8 0 1 74 15 430
2011 CR-03 29 35 16 6 6 3 3 69 14 31
2011 CR-04 38 34 11 8 9 0 1 72 17 307
2011 CR-05 52 31 7 5 6 0 0 82 11 85
2008 CR 43 30 9 11 6 1 0 74 16 769
2008 CR-03 42 42 5 5 4 2 0 85 9 55
2008 CR-04 46 29 9 10 5 1 0 76 15 463
2008 CR-05 36 30 10 14 7 2 0 68 22 240

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 80 10 6 0 1 0 3 93 1 225
2017 CR-04 77 13 5 1 1 0 4 94 1 167
2017 CR-05 87 2 10 0 2 0 0 88 2 52
2014 CR 81 8 2 2 2 1 4 93 5 190
2014 CR-04 79 8 3 3 3 1 4 91 6 146
2014 CR-05 84 8 0 2 0 3 3 98 2 37
2011 CR 79 12 4 0 2 0 4 94 2 427
2011 CR-03 84 16 0 0 0 0 0 100 0 31
2011 CR-04 77 13 4 0 2 0 4 94 2 304
2011 CR-05 84 6 5 1 2 0 2 92 4 85
2008 CR 80 6 3 2 4 1 5 91 6 767
2008 CR-03 76 9 7 5 2 0 0 85 7 55
2008 CR-04 81 6 2 1 3 1 6 93 5 461
2008 CR-05 78 7 4 3 4 0 5 89 7 240

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 54 20 9 4 4 3 6 82 9 224
2017 CR-04 48 25 7 5 5 3 7 81 11 166
2017 CR-05 73 8 12 4 0 2 2 84 4 52
2014 CR 55 17 4 5 8 5 7 81 14 190
2014 CR-04 50 21 5 6 8 4 7 80 15 146
2014 CR-05 79 0 3 3 6 6 5 88 9 37
2011 CR 53 27 7 4 5 1 3 83 10 429
2011 CR-03 26 26 10 10 0 10 19 73 14 31
2011 CR-04 53 27 7 4 6 1 2 83 10 306
2011 CR-05 60 27 6 2 4 0 1 88 6 85

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 51 23 9 6 8 0 1 76 15 225
2017 CR-04 48 23 10 8 8 1 2 73 17 167
2017 CR-05 60 25 6 2 8 0 0 85 10 52

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 57 20 10 7 5 1 0 77 13 225
2017 CR-04 52 21 12 8 6 1 0 74 14 167
2017 CR-05 71 15 6 4 4 0 0 87 8 52

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 54 23 8 8 8 0 0 76 16 224
2017 CR-04 51 23 9 7 9 0 0 75 16 166
2017 CR-05 60 23 4 8 6 0 0 83 13 52
2014 CR 52 26 10 5 6 1 0 79 11 190
2014 CR-04 49 28 12 4 6 1 0 78 10 146
2014 CR-05 62 19 6 11 3 0 0 81 14 37
Top of Page

Senior Management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 36 31 10 9 6 8 1 73 17 225
2017 CR-04 33 30 10 10 6 10 1 71 17 167
2017 CR-05 40 34 10 8 6 2 0 76 14 52
2014 CR 18 28 24 8 9 12 1 53 20 190
2014 CR-04 19 30 24 11 8 10 0 53 20 146
2014 CR-05 16 21 22 0 19 22 0 47 25 37
2011 CR 20 31 22 9 8 9 2 57 19 426
2011 CR-03 27 27 17 0 10 17 3 67 13 30
2011 CR-04 18 30 23 11 8 9 1 54 21 305
2011 CR-05 24 32 20 6 8 7 2 62 16 84

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 32 29 14 14 7 3 1 63 22 225
2017 CR-04 28 29 14 17 6 4 2 61 24 167
2017 CR-05 39 31 13 8 10 0 0 69 17 52
2014 CR 16 26 21 18 14 5 1 45 34 190
2014 CR-04 16 26 20 19 14 5 0 45 34 146
2014 CR-05 8 23 25 19 17 8 0 35 38 37
2011 CR 18 31 22 14 11 4 0 51 26 427
2011 CR-03 27 47 7 13 3 3 0 76 17 30
2011 CR-04 16 28 24 15 13 4 0 46 29 306
2011 CR-05 19 38 23 11 7 2 0 59 18 84
2008 CR 29 33 15 13 7 3 1 64 21 763
2008 CR-03 32 32 15 9 2 8 2 71 13 53
2008 CR-04 30 31 16 13 7 3 0 63 20 461
2008 CR-05 24 36 13 13 9 3 0 63 23 238

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 21 28 17 17 12 5 1 52 30 224
2017 CR-04 18 28 17 18 11 6 1 50 31 166
2017 CR-05 27 31 13 13 12 4 0 60 26 52
2014 CR 12 22 24 20 16 6 0 36 39 189
2014 CR-04 12 22 23 20 18 4 0 36 40 146
2014 CR-05 8 19 22 21 14 16 0 32 42 37
2011 CR 11 30 23 13 11 11 0 46 27 426
2011 CR-03 13 35 19 3 10 19 0 60 16 31
2011 CR-04 9 30 23 15 13 11 0 43 31 304
2011 CR-05 15 30 27 11 6 11 0 51 19 84
2008 CR 15 33 20 17 8 7 0 51 27 767
2008 CR-03 22 25 22 5 4 20 2 60 12 55
2008 CR-04 15 34 21 16 7 6 0 52 25 462
2008 CR-05 12 34 17 20 12 6 0 48 34 240

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 26 25 19 11 13 6 0 55 25 225
2017 CR-04 26 24 17 11 14 6 1 54 28 167
2017 CR-05 25 27 25 9 8 6 0 55 18 52
2014 CR 14 21 18 13 24 10 1 38 41 190
2014 CR-04 14 21 17 14 22 10 0 40 41 146
2014 CR-05 6 21 25 11 28 10 0 30 43 37
2011 CR 15 29 19 15 14 7 0 48 31 429
2011 CR-03 13 42 13 10 10 13 0 63 22 31
2011 CR-04 13 28 20 15 15 8 0 46 33 307
2011 CR-05 20 26 23 18 11 2 0 48 29 84
2008 CR 21 32 18 13 8 8 0 57 23 768
2008 CR-03 31 20 9 11 2 25 2 70 18 55
2008 CR-04 19 33 21 13 6 7 0 57 21 462
2008 CR-05 20 32 15 15 13 6 0 55 29 240

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 23 27 17 16 14 3 0 52 31 224
2017 CR-04 21 29 16 15 14 4 1 52 31 166
2017 CR-05 27 21 19 19 13 0 0 48 33 52
2014 CR 8 25 19 19 24 4 1 35 45 190
2014 CR-04 9 27 18 20 23 3 0 37 44 146
2014 CR-05 3 18 19 16 36 8 0 23 56 37
2011 CR 12 34 21 15 12 6 0 49 29 427
2011 CR-03 13 48 16 3 13 3 3 66 17 31
2011 CR-04 10 34 20 15 14 6 0 47 31 305
2011 CR-05 18 29 23 20 7 4 0 48 28 84
2008 CR 20 37 15 17 8 4 0 59 26 766
2008 CR-03 31 41 9 4 6 9 0 80 10 54
2008 CR-04 19 37 16 16 7 4 0 59 24 461
2008 CR-05 16 36 13 21 11 3 0 54 33 240
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 35 39 15 6 4 2 0 75 10 225
2017 CR-04 32 39 17 6 4 2 0 72 10 167
2017 CR-05 44 40 8 4 4 0 0 85 8 52
2014 CR 16 35 25 12 7 5 0 54 20 190
2014 CR-04 16 36 25 14 8 2 0 53 22 146
2014 CR-05 14 36 22 8 8 11 0 57 19 37
2011 CR 28 40 19 8 4 1 0 69 12 428
2011 CR-03 16 52 19 0 10 0 3 70 10 31
2011 CR-04 26 39 20 9 4 2 0 67 13 305
2011 CR-05 35 41 15 7 0 1 0 77 7 85

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 52 33 8 4 0 2 0 87 4 225
2017 CR-04 50 36 8 2 0 2 1 89 2 167
2017 CR-05 58 23 12 8 0 0 0 81 8 52
2014 CR 45 34 14 5 1 2 1 80 6 189
2014 CR-04 43 37 13 5 1 1 0 81 6 145
2014 CR-05 48 24 17 6 3 3 0 74 9 37
2011 CR 33 41 14 7 2 3 1 77 9 427
2011 CR-03 29 42 10 6 6 6 0 76 14 31
2011 CR-04 32 40 15 7 2 3 1 75 9 304
2011 CR-05 38 40 12 7 0 2 1 80 7 85

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 36 32 11 11 6 2 1 71 18 225
2017 CR-04 33 35 12 8 7 2 2 72 16 167
2017 CR-05 44 23 8 19 4 2 0 69 23 52
2014 CR 36 34 17 8 2 2 1 72 10 190
2014 CR-04 37 34 17 7 3 1 1 73 10 146
2014 CR-05 32 32 19 14 0 3 0 67 14 37
2011 CR 32 34 12 8 6 6 1 71 15 421
2011 CR-03 34 38 3 7 3 14 0 84 12 29
2011 CR-04 28 34 15 9 7 6 1 67 17 301
2011 CR-05 43 33 7 6 5 4 2 81 11 84
2008 CR 34 34 12 9 5 4 2 72 15 768
2008 CR-03 20 44 9 9 7 4 7 71 18 55
2008 CR-04 33 33 13 9 5 5 2 71 15 463
2008 CR-05 37 34 10 10 3 4 1 75 14 239

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 17 28 28 12 8 5 3 48 22 225
2017 CR-04 15 29 28 10 8 7 2 49 20 167
2017 CR-05 19 23 31 17 8 0 2 43 25 52
2014 CR 15 24 32 13 7 6 3 43 22 190
2014 CR-04 17 24 31 14 6 6 3 44 22 146
2014 CR-05 8 27 34 14 8 8 0 38 24 37
2011 CR 16 29 27 11 7 8 3 50 20 425
2011 CR-03 13 40 13 7 3 17 7 70 13 30
2011 CR-04 14 29 28 13 8 6 2 47 22 304
2011 CR-05 23 27 27 7 5 7 4 56 13 84

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 18 25 18 15 16 7 1 47 33 225
2017 CR-04 16 26 20 13 14 10 1 48 30 167
2017 CR-05 19 21 13 25 21 0 0 40 46 52
2014 CR 16 24 20 17 13 7 3 44 33 190
2014 CR-04 13 27 23 15 13 6 3 44 31 146
2014 CR-05 24 17 16 21 14 8 0 44 38 37
2011 CR 16 23 21 14 14 9 2 45 31 428
2011 CR-03 17 30 20 3 10 13 7 58 17 30
2011 CR-04 13 23 23 15 14 9 2 41 33 306
2011 CR-05 26 20 18 14 14 7 1 50 31 85

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 69 13 10 1 0 0 6 88 1 225
2017 CR-04 67 16 8 1 0 0 7 90 1 167
2017 CR-05 73 6 15 0 2 2 2 82 2 52
2014 CR 66 15 5 4 2 3 6 88 6 190
2014 CR-04 63 16 5 4 2 3 7 88 7 146
2014 CR-05 77 13 3 2 0 3 3 95 2 37

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 67 17 8 2 1 1 4 88 3 225
2017 CR-04 67 18 8 1 1 1 5 89 2 167
2017 CR-05 67 13 10 4 2 2 2 84 6 52
2014 CR 65 14 6 4 2 5 6 88 6 190
2014 CR-04 63 14 7 3 2 5 6 86 6 146
2014 CR-05 73 8 3 5 0 6 6 92 5 37
2011 CR 66 18 8 3 1 2 3 88 4 427
2011 CR-03 52 29 10 0 3 0 6 86 3 31
2011 CR-04 66 18 8 4 1 2 2 87 5 305
2011 CR-05 70 17 8 1 1 0 2 89 2 84
2008 CR 70 16 5 3 2 2 3 90 5 764
2008 CR-03 64 21 0 8 0 4 4 92 8 53
2008 CR-04 69 16 5 2 2 2 3 90 4 462
2008 CR-05 71 15 5 4 2 0 3 89 6 238

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 26 24 19 13 12 6 0 54 26 225
2017 CR-04 24 25 17 11 14 7 1 53 28 167
2017 CR-05 31 21 21 19 4 4 0 54 24 52
2014 CR 14 22 21 20 13 10 0 40 37 190
2014 CR-04 13 25 21 18 14 10 0 42 35 146
2014 CR-05 16 17 19 26 11 11 0 36 42 37
2011 CR 21 30 17 15 13 4 1 53 29 430
2011 CR-03 19 26 13 13 10 16 3 56 28 31
2011 CR-04 18 29 19 15 14 4 1 50 30 307
2011 CR-05 29 33 13 15 9 0 0 62 25 85
2008 CR 21 33 16 16 11 3 1 56 27 767
2008 CR-03 15 29 22 16 9 7 2 48 28 55
2008 CR-04 22 32 17 15 10 3 0 57 26 461
2008 CR-05 20 35 14 15 13 1 1 56 29 240

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 19 20 17 19 20 4 2 42 41 224
2017 CR-04 16 20 19 16 22 4 2 39 41 166
2017 CR-05 27 19 12 27 12 2 2 48 40 52
2014 CR 8 19 18 17 32 5 1 29 52 190
2014 CR-04 7 20 19 16 32 6 1 29 51 146
2014 CR-05 11 19 16 27 24 3 0 31 53 37
2011 CR 13 23 19 15 25 2 3 38 42 429
2011 CR-03 13 39 10 6 19 6 6 59 30 31
2011 CR-04 12 19 21 18 26 2 3 32 46 306
2011 CR-05 18 32 13 12 22 1 2 51 35 85
2008 CR 16 28 15 18 19 3 2 46 39 768
2008 CR-03 13 31 16 15 16 5 4 48 34 55
2008 CR-04 17 29 15 18 16 3 2 49 35 462
2008 CR-05 13 25 13 20 24 3 2 40 46 240

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 19 30 22 16 6 6 1 53 24 225
2017 CR-04 17 30 22 16 7 7 1 51 25 167
2017 CR-05 19 35 21 17 2 4 2 57 20 52

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 38 33 15 6 4 4 0 74 10 224
2017 CR-04 35 35 16 6 4 4 1 73 10 166
2017 CR-05 44 31 15 6 2 2 0 76 8 52
2014 CR 38 28 19 4 3 7 1 72 7 190
2014 CR-04 36 29 23 5 2 6 0 69 7 146
2014 CR-05 44 30 8 0 3 14 3 88 3 37

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 42 37 9 7 3 2 0 80 10 224
2017 CR-04 40 37 10 8 2 2 0 79 10 167
2017 CR-05 47 37 8 4 4 0 0 84 8 51
2014 CR 39 34 17 6 1 3 0 75 8 190
2014 CR-04 35 36 19 6 1 3 0 73 8 146
2014 CR-05 48 35 8 3 0 6 0 88 3 37
2011 CR 29 36 21 6 4 5 0 68 11 427
2011 CR-03 26 39 16 6 10 3 0 67 17 31
2011 CR-04 25 36 23 6 4 6 0 65 10 304
2011 CR-05 38 36 15 6 4 1 0 75 10 85

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 48 34 10 5 3 0 0 82 9 224
2017 CR-04 44 36 10 7 3 0 0 80 10 166
2017 CR-05 58 29 8 2 4 0 0 87 6 52
2014 CR 42 39 10 7 2 1 0 82 8 189
2014 CR-04 40 39 11 6 2 1 0 80 9 146
2014 CR-05 46 40 6 8 0 0 0 86 8 37
2011 CR 37 36 13 8 5 1 0 73 13 426
2011 CR-03 32 55 0 3 10 0 0 87 13 31
2011 CR-04 34 35 16 9 5 1 0 70 14 303
2011 CR-05 44 36 8 9 2 0 0 80 12 85
2008 CR 41 36 12 8 3 1 0 77 11 765
2008 CR-03 54 22 15 7 0 2 0 77 8 54
2008 CR-04 39 39 12 7 3 1 0 79 9 461
2008 CR-05 40 34 12 10 4 0 0 74 14 239

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 42 28 14 8 8 0 0 70 16 223
2017 CR-04 38 25 18 10 8 1 0 64 18 166
2017 CR-05 51 37 4 4 4 0 0 88 8 51
2014 CR 22 34 23 13 7 1 0 57 20 190
2014 CR-04 19 34 25 14 6 1 0 54 20 146
2014 CR-05 30 35 14 11 11 0 0 64 22 37
2011 CR 30 32 19 11 6 1 0 63 18 427
2011 CR-03 19 48 10 13 6 3 0 70 20 31
2011 CR-04 27 32 21 12 7 1 1 60 19 305
2011 CR-05 40 29 15 10 6 0 0 69 15 84

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 37 35 13 11 4 0 0 72 15 225
2017 CR-04 35 32 16 13 5 0 0 67 17 167
2017 CR-05 40 46 6 4 4 0 0 87 8 52
2014 CR 26 35 19 12 8 0 0 61 20 190
2014 CR-04 23 37 20 12 8 0 0 60 21 146
2014 CR-05 33 31 14 14 8 0 0 64 22 37
2011 CR 29 36 17 13 4 1 0 65 18 426
2011 CR-03 19 52 10 16 3 0 0 71 19 31
2011 CR-04 26 35 19 14 5 1 0 61 19 304
2011 CR-05 39 37 11 8 5 0 0 76 13 84
2008 CR 39 35 11 9 4 1 0 75 14 768
2008 CR-03 44 35 7 11 2 0 0 80 13 54
2008 CR-04 40 36 11 9 4 1 0 76 13 463
2008 CR-05 37 33 14 11 4 1 0 71 15 240

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 35 25 17 11 6 5 0 64 18 225
2017 CR-04 35 23 16 12 7 6 1 63 21 167
2017 CR-05 35 31 23 8 2 2 0 67 10 52
2014 CR 30 22 17 16 11 3 1 54 28 190
2014 CR-04 29 23 18 15 10 3 1 54 26 146
2014 CR-05 32 19 16 19 11 3 0 52 31 37
2011 CR 31 24 16 14 10 4 1 58 26 427
2011 CR-03 27 30 13 3 17 10 0 63 22 30
2011 CR-04 27 23 17 18 10 5 0 53 29 305
2011 CR-05 42 25 11 7 12 0 4 70 20 85
2008 CR 33 25 17 12 8 4 0 61 21 768
2008 CR-03 30 26 15 19 6 4 2 59 25 54
2008 CR-04 35 25 19 11 7 3 0 61 19 463
2008 CR-05 32 26 15 14 10 4 0 60 25 240
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 CR 17 41 41 225
2017 CR-04 19 40 41 167
2017 CR-05 12 42 46 52
2014 CR 19 42 38 190
2014 CR-04 22 40 38 146
2014 CR-05 10 51 39 37
2011 CR 23 38 39 426
2011 CR-03 23 50 27 30
2011 CR-04 23 33 44 305
2011 CR-05 21 50 29 84

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 CR 23 15 39 3 18 3 39
2017 CR-04 22 19 41 0 16 3 32
2014 CR 22 32 33 8 9999 5 37
2014 CR-04 19 31 35 9 9999 6 32
2011 CR 31 10 47 1 9999 10 97
2011 CR-04 25 10 54 1 9999 10 69
2011 CR-05 56 17 22 0 9999 6 18
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 CR 25 75 225
2017 CR-04 23 77 167
2017 CR-05 33 67 52
2014 CR 20 80 189
2014 CR-04 19 81 145
2014 CR-05 22 78 37

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 CR 75 56
2017 CR-04 71 38
2017 CR-05 82 17
2014 CR 76 37
2014 CR-04 75 28

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 CR 43 56
2017 CR-04 47 38
2017 CR-05 35 17
2014 CR 43 37
2014 CR-04 43 28

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 CR 0 56
2017 CR-04 0 38
2017 CR-05 0 17
2014 CR 0 37
2014 CR-04 0 28

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 CR 9 56

Question 64g. From whom did you experience harassment on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 CR 0 56
2017 CR-04 0 38
2017 CR-05 0 17
2014 CR 0 37
2014 CR-04 0 28

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 CR 46 56
2017 CR-04 50 38
2017 CR-05 41 17
2014 CR 37 37
2014 CR-04 36 28

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 CR 34 56
2017 CR-04 34 38
2017 CR-05 35 17
2014 CR 37 37
2014 CR-04 40 28

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 CR 50 56
2017 CR-04 47 38
2017 CR-05 53 17
2014 CR 39 37
2014 CR-04 40 28

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 CR 39 56
2017 CR-04 42 38
2017 CR-05 35 17
2014 CR 39 37
2014 CR-04 35 28

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 CR 32 56
2017 CR-04 37 38
2014 CR 39 37
2014 CR-04 42 28

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 CR 55 56
2017 CR-04 50 38
2017 CR-05 65 17
2014 CR 62 37
2014 CR-04 71 28

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 CR 43 56
2017 CR-04 47 38
2017 CR-05 35 17
2014 CR 39 37
2014 CR-04 35 28

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 CR 0 56
2017 CR-04 0 38
2017 CR-05 0 17
2014 CR 0 37
2014 CR-04 0 28

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic
(%)
Total responses
2017 CR 11 56

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 CR 54 56
2017 CR-04 61 38
2017 CR-05 41 17
2014 CR 45 37
2014 CR-04 36 28

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 CR 34 56
2017 CR-04 26 38
2017 CR-05 53 17
2014 CR 26 37
2014 CR-04 29 28

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 CR 11 56

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 CR 50 56
2017 CR-04 45 38
2017 CR-05 59 17
2014 CR 52 37
2014 CR-04 46 28

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 CR 25 56
2017 CR-04 21 38
2017 CR-05 29 17
2014 CR 16 37

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 CR 9 56

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 CR 30 56
2017 CR-04 37 38
2014 CR 24 37
2014 CR-04 18 28

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 CR 13 56
2014 CR-04 0 28

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 CR 9 56
2014 CR-04 0 28

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 CR-05 0 17
2014 CR 13 37
2014 CR-04 18 28

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 CR 29 56
2017 CR-04 29 38
2017 CR-05 29 17
2014 CR 32 37
2014 CR-04 32 28

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 CR-04 0 34

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 CR 14 51
2017 CR-04 18 34
2014 CR 16 36

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 CR-04 0 34
2014 CR 22 36
2014 CR-04 22 28

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2017 CR 10 51
2014 CR 14 36

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 CR 16 51
2017 CR-04 18 34

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic
(%)
Total responses
2017 CR 10 51
2017 CR-04 15 34
2017 CR-05 0 16
2014 CR 14 36
2014 CR-04 18 28

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 CR 24 51
2017 CR-04 24 34
2014 CR 13 36
2014 CR-04 17 28

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 CR 47 51
2017 CR-04 53 34
2017 CR-05 31 16
2014 CR 43 36
2014 CR-04 39 28

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 CR-05 0 16
2014 CR 0 36
2014 CR-04 0 28

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 CR 53 51
2017 CR-04 62 34
2017 CR-05 31 16
2014 CR 34 36
2014 CR-04 31 28

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 CR 0 51
2017 CR-04 0 34
2017 CR-05 0 16

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 CR 12 51

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 CR 93 7 55
2017 CR-04 97 3 38
2017 CR-05 81 19 16

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 16 13 22 7 12 23 8 41 27 225
2017 CR-04 14 12 25 7 11 22 9 39 26 167
2017 CR-05 17 13 17 8 12 29 4 46 29 52
2014 CR 12 17 24 9 4 28 6 44 21 190
2014 CR-04 10 19 25 9 3 27 6 45 18 146
2014 CR-05 14 10 19 14 8 32 3 37 34 37

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 28 28 18 7 9 9 2 62 18 225
2017 CR-04 26 26 20 7 10 8 2 58 19 167
2017 CR-05 31 33 12 6 8 12 0 72 15 52
2014 CR 25 27 19 9 4 14 2 62 16 188
2014 CR-04 22 31 19 8 4 14 2 62 15 145
2014 CR-05 28 19 13 17 3 17 3 58 25 36
2011 CR 33 36 16 7 3 5 0 73 10 428
2011 CR-03 32 39 10 3 6 6 3 79 11 31
2011 CR-04 30 39 19 6 1 6 0 73 8 306
2011 CR-05 40 29 11 11 6 4 0 72 17 84
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 23 45 14 8 6 4 0 70 15 225
2017 CR-04 23 45 14 8 6 4 0 71 14 167
2017 CR-05 19 44 17 12 6 2 0 65 18 52
2014 CR 19 58 10 4 1 2 6 83 6 190
2014 CR-04 15 58 12 6 1 1 8 80 7 146
2014 CR-05 30 65 3 0 0 3 0 97 0 37
2011 CR 21 61 8 5 2 2 1 85 8 426
2011 CR-03 10 55 19 3 3 6 3 71 7 31
2011 CR-04 21 61 7 5 2 2 1 85 7 303
2011 CR-05 26 61 6 6 1 0 0 87 7 85
2008 CR 24 51 10 7 4 2 2 78 11 769
2008 CR-03 15 40 11 16 4 7 7 64 23 55
2008 CR-04 22 53 11 7 4 2 2 78 11 463
2008 CR-05 30 50 10 7 2 1 1 81 9 240

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 13 25 23 13 6 18 3 48 23 224
2017 CR-04 13 25 22 13 7 17 2 48 25 166
2017 CR-05 8 27 27 12 2 23 2 46 18 52
2014 CR 9 26 23 13 2 17 11 48 20 190
2014 CR-04 10 27 22 14 1 14 10 49 21 146
2014 CR-05 3 27 24 8 3 27 8 46 17 37
2011 CR 15 33 21 7 4 15 4 59 14 425
2011 CR-03 16 29 23 10 3 10 10 56 16 31
2011 CR-04 12 32 23 8 5 16 4 55 16 302
2011 CR-05 21 41 14 4 5 15 0 74 10 85

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 40 29 14 2 2 13 0 79 5 224
2017 CR-04 39 30 13 2 2 13 1 80 5 166
2017 CR-05 40 25 19 2 2 12 0 74 4 52
2014 CR 30 36 11 5 2 9 6 78 8 190
2014 CR-04 25 37 13 5 3 10 8 75 9 146
2014 CR-05 48 32 8 6 0 6 0 85 6 37
2011 CR 40 36 12 3 1 7 1 82 5 426
2011 CR-03 29 52 10 3 0 3 3 86 3 31
2011 CR-04 38 34 14 3 2 8 1 80 5 304
2011 CR-05 46 37 6 5 0 6 0 89 5 84
2008 CR 38 37 9 3 1 11 2 85 4 768
2008 CR-03 35 29 9 4 0 18 5 83 5 55
2008 CR-04 41 35 8 2 1 11 2 87 4 462
2008 CR-05 34 43 10 3 1 8 1 84 5 240

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 33 29 18 4 1 15 0 73 6 225
2017 CR-04 34 30 16 4 2 14 0 74 7 167
2017 CR-05 29 27 25 4 0 15 0 66 5 52
2014 CR 20 31 22 7 3 11 7 62 12 190
2014 CR-04 17 32 23 6 3 10 8 60 12 146
2014 CR-05 32 32 14 11 0 8 3 72 12 37
2011 CR 32 36 15 4 2 11 1 77 6 426
2011 CR-03 23 58 6 3 0 6 3 89 4 31
2011 CR-04 30 35 18 4 2 10 2 73 6 303
2011 CR-05 39 34 8 2 2 14 0 85 5 85
2008 CR 36 34 14 5 2 8 1 77 7 768
2008 CR-03 31 29 15 2 2 16 5 77 5 55
2008 CR-04 36 33 16 4 2 8 2 76 6 463
2008 CR-05 36 38 11 7 2 5 0 79 9 239
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 CR 8 92 224
2017 CR-04 8 92 166
2014 CR 7 93 190
2014 CR-04 7 93 146

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2017 CR 47 17
2017 CR-04 43 14
2014 CR 55 12

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 CR 71 17
2017 CR-04 79 14
2014 CR 68 12
2014 CR-04 80 10

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 CR 0 17
2017 CR-04 0 14

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 CR 0 17
2017 CR-04 0 14
2014 CR 0 12
2014 CR-04 0 10

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 CR 0 17
2017 CR-04 0 14
2014 CR 0 12
2014 CR-04 0 10

Question 76g. From whom did you experience discrimination on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 CR-04 0 14

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Demographic
(%)
Total responses
2017 CR 0 17
2017 CR-04 0 14
2014 CR-04 0 10

Question 77c. Please indicate the type of discrimination you experienced. ...Colour

Survey year Demographic
(%)
Total responses
2017 CR 0 17
2017 CR-04 0 14
2014 CR-04 0 10

Question 77e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic
(%)
Total responses
2017 CR 29 17

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic
(%)
Total responses
2017 CR 0 17
2017 CR-04 0 14
2014 CR 0 12
2014 CR-04 0 10

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2017 CR 0 17
2017 CR-04 0 14

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status

Survey year Demographic
(%)
Total responses
2017 CR 0 17
2017 CR-04 0 14

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2017 CR 0 17
2017 CR-04 0 14

Question 77l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Demographic
(%)
Total responses
2017 CR 41 17
2017 CR-04 43 14

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 CR 0 17
2017 CR-04 0 14
2014 CR 0 12
2014 CR-04 0 10

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 CR 35 17
2017 CR-04 36 14

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 CR 0 17
2017 CR-04 0 14
2014 CR 0 12
2014 CR-04 0 10

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 CR 29 17

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 CR-04 0 14
2014 CR 0 12
2014 CR-04 0 10

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 CR 0 17
2017 CR-04 0 14
2014 CR 0 12
2014 CR-04 0 10

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 CR 0 17
2017 CR-04 0 14

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 CR 47 17
2017 CR-04 50 14
2014 CR 55 12
2014 CR-04 50 10

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 CR 0 17
2017 CR-04 0 14
2014 CR 0 12
2014 CR-04 0 10

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 CR 0 17
2017 CR-04 0 14
2014 CR-04 0 10

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.

Survey year Demographic
(%)
Total responses
2017 CR 0 17
2017 CR-04 0 14
2014 CR 0 12
2014 CR-04 0 10

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic
(%)
Total responses
2017 CR 0 17
2017 CR-04 0 14

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 CR-04 0 14

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.

Survey year Demographic
(%)
Total responses
2017 CR-04 0 14
2014 CR 0 12
2014 CR-04 0 10

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 CR 35 17
2017 CR-04 36 14
2014 CR 0 12
2014 CR-04 0 10

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 CR 47 17
2017 CR-04 50 14

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 CR 65 17
2017 CR-04 71 14
2014 CR 38 12
2014 CR-04 50 10

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 CR 0 17
2017 CR-04 0 14

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 CR 94 6 17
2017 CR-04 100 0 14

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 18 15 22 3 4 29 8 53 11 225
2017 CR-04 16 17 22 3 5 28 9 53 12 167
2017 CR-05 21 8 23 4 2 36 6 50 10 52
2014 CR 14 15 24 4 3 33 7 48 11 190
2014 CR-04 14 16 24 5 3 32 6 49 13 146
2014 CR-05 11 13 25 0 3 35 14 47 5 37

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 30 27 19 4 3 15 2 69 8 225
2017 CR-04 29 28 19 4 4 15 2 68 9 167
2017 CR-05 31 25 21 2 2 17 2 69 5 52
2014 CR 28 22 21 6 2 16 4 64 9 190
2014 CR-04 25 24 21 7 2 16 4 62 11 146
2014 CR-05 32 21 19 3 0 19 6 71 4 37
2011 CR 37 34 14 5 1 8 0 78 7 426
2011 CR-03 39 29 10 3 6 13 0 78 11 31
2011 CR-04 32 38 15 5 1 9 0 77 7 303
2011 CR-05 48 26 13 5 1 7 0 80 6 85
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 19 18 23 19 20 0 1 37 39 224
2017 CR-04 18 18 23 19 21 1 1 36 41 166
2017 CR-05 19 21 23 17 19 0 0 40 37 52

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 29 25 24 12 9 0 1 55 21 224
2017 CR-04 31 22 22 13 11 0 1 54 24 166
2017 CR-05 19 37 33 8 4 0 0 56 12 52

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 41 23 15 9 6 0 7 68 15 223
2017 CR-04 40 24 15 8 6 0 7 69 15 166
2017 CR-05 40 23 17 10 6 0 4 66 16 52

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 25 25 19 16 11 0 3 52 29 225
2017 CR-04 23 22 19 19 14 0 4 47 34 167
2017 CR-05 29 37 19 10 4 2 0 67 14 52

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 62 11 5 3 1 1 17 89 5 224
2017 CR-04 61 10 5 4 1 1 17 87 6 166
2017 CR-05 64 17 4 0 2 0 13 93 2 52

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 41 28 18 8 5 0 0 69 13 222
2017 CR-04 38 30 16 10 4 0 0 69 15 164
2017 CR-05 46 23 21 2 6 0 2 71 8 52

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 32 31 22 9 3 0 2 65 12 223
2017 CR-04 29 29 25 10 4 1 2 59 14 165
2017 CR-05 42 37 13 6 0 0 2 81 6 52

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 29 30 23 11 3 2 1 61 14 222
2017 CR-04 27 30 25 10 4 2 1 60 14 165
2017 CR-05 33 33 19 12 2 0 0 67 14 51

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 32 30 21 10 4 2 2 64 14 223
2017 CR-04 30 31 21 10 5 2 2 64 15 165
2017 CR-05 37 29 19 11 2 0 2 67 14 52

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 33 35 16 8 5 1 1 70 13 222
2017 CR-04 35 33 15 8 6 1 2 70 14 165
2017 CR-05 26 43 19 10 2 0 0 69 12 51

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 55 21 13 4 4 0 2 78 9 224
2017 CR-04 51 22 16 5 5 0 2 74 10 166
2017 CR-05 67 19 4 4 4 0 2 88 8 52

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 67 12 10 4 4 0 4 81 9 225
2017 CR-04 67 10 10 5 4 0 4 81 9 167
2017 CR-05 63 17 12 4 2 0 2 82 6 52

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 49 31 10 4 4 0 2 82 7 225
2017 CR-04 50 30 10 4 4 0 3 82 8 167
2017 CR-05 50 33 13 2 2 0 0 83 4 52

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 65 16 8 6 4