2017 Public Service Employee Survey Results for Veterans Affairs Canada by Question 102. What is your current employee status?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	30	50	5	12	4	80	16	1716
2017	Term	49	45	2	4	0	94	4	159
2017	Casual	72	22	6	0	0	94	0	17
2017	Student	72	22	2	3	0	94	3	66
2014	Indeterminate (permanent)	31	44	5	13	7	75	20	1512
2014	Term	43	44	2	9	3	87	12	54
2014	Casual	59	26	0	15	0	85	15	57
2014	Student	60	36	2	2	0	96	2	28
2011	Indeterminate (permanent)	37	45	4	11	4	82	14	2733
2011	Term	46	42	5	5	1	88	7	150
2011	Casual	60	36	0	3	1	96	4	73
2011	Student	65	33	2	0	0	98	0	48
2011	Governor-in-council appointment	55	38	0	8	0	92	8	13
2008	Indeterminate (permanent)	41	45	4	8	2	86	10	3051
2008	Seasonal	53	47	0	0	0	100	0	13
2008	Term	46	44	2	6	2	90	8	198
2008	Casual	50	42	6	2	0	93	2	56
2008	Student	68	29	2	2	0	96	2	52

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	74	19	3	3	1	0	1	94	3	1706
2017	Term	85	11	1	1	1	1	1	97	2	159
2017	Casual	84	16	0	0	0	0	0	100	0	17
2017	Student	93	7	0	0	0	0	0	100	0	66
2014	Indeterminate (permanent)	74	20	3	3	1	0	0	94	4	1513
2014	Term	75	20	2	2	1	0	0	95	3	54
2014	Casual	89	7	2	2	0	0	0	96	2	57
2014	Student	91	9	0	0	0	0	0	100	0	28
2011	Indeterminate (permanent)	73	19	3	2	1	1	2	94	3	2728
2011	Term	71	21	2	3	0	0	2	95	3	150
2011	Casual	77	14	0	0	1	1	6	99	1	72
2011	Student	79	17	2	0	0	0	2	98	0	48
2011	Governor-in-council appointment	70	23	0	6	0	0	0	94	6	13
2008	Indeterminate (permanent)	75	18	2	2	1	0	2	95	3	3047
2008	Seasonal	61	31	0	0	0	0	8	100	0	13
2008	Term	79	14	1	0	3	0	2	95	4	197
2008	Casual	78	12	0	2	0	0	8	98	2	56
2008	Student	80	18	2	0	0	0	0	98	0	53

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	70	18	4	5	2	0	1	89	7	1714
2017	Term	79	12	5	1	1	0	1	92	2	159
2017	Casual	89	6	0	6	0	0	0	94	6	17
2017	Student	87	12	2	0	0	0	0	98	0	66
2014	Indeterminate (permanent)	66	20	5	5	2	0	1	87	8	1510
2014	Term	72	17	4	1	2	0	3	92	3	54
2014	Casual	78	9	2	10	1	0	0	87	11	57
2014	Student	71	11	2	11	0	0	5	86	12	28
2011	Indeterminate (permanent)	66	18	4	5	2	0	4	88	8	2724
2011	Term	62	23	4	3	2	0	6	90	6	149
2011	Casual	57	15	3	3	1	0	22	91	5	73
2011	Student	64	21	2	2	0	2	9	95	2	48
2011	Governor-in-council appointment	62	0	8	14	16	0	0	62	30	13
2008	Indeterminate (permanent)	70	16	3	5	2	0	3	89	8	3043
2008	Seasonal	39	25	0	9	0	0	27	88	12	12
2008	Term	75	10	2	4	1	0	7	91	6	198
2008	Casual	70	18	0	0	2	0	11	98	2	56
2008	Student	78	7	3	7	0	0	6	89	7	53

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	38	35	6	13	9	0	0	73	21	1714
2017	Term	53	32	4	8	3	0	0	85	11	159
2017	Casual	49	45	6	0	0	0	0	94	0	17
2017	Student	68	27	2	2	2	0	0	95	3	65
2014	Indeterminate (permanent)	40	32	6	13	7	1	0	73	21	1510
2014	Term	43	34	7	3	13	0	0	77	16	54
2014	Casual	64	23	5	8	0	0	0	87	8	57
2014	Student	69	25	2	4	0	0	0	93	4	28
2011	Indeterminate (permanent)	42	37	7	9	5	0	0	79	14	2718
2011	Term	39	44	7	8	1	0	1	84	10	150
2011	Casual	53	33	10	1	1	0	1	87	3	73
2011	Student	62	29	4	2	2	0	0	91	4	48
2011	Governor-in-council appointment	39	38	8	8	0	0	8	83	8	13

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	18	42	11	19	10	0	60	29	1711
2017	Term	26	40	9	15	9	0	66	25	159
2017	Casual	34	26	17	22	0	0	60	22	17
2017	Student	40	37	6	14	3	0	77	17	66
2014	Indeterminate (permanent)	17	36	11	21	15	0	53	36	1513
2014	Term	27	33	20	12	7	0	60	19	54
2014	Casual	9	65	2	23	1	0	74	24	57
2014	Student	43	25	22	7	2	0	69	9	28
2011	Indeterminate (permanent)	24	39	14	14	8	1	64	22	2733
2011	Term	33	35	11	15	5	1	69	21	150
2011	Casual	33	43	13	8	1	3	78	9	73
2011	Student	33	34	13	12	4	4	70	17	48
2011	Governor-in-council appointment	61	31	0	0	8	0	92	8	13
2008	Indeterminate (permanent)	25	44	11	13	6	1	69	19	3044
2008	Seasonal	45	22	17	8	8	0	67	17	13
2008	Term	33	38	10	13	5	1	72	18	196
2008	Casual	36	36	10	8	9	2	73	18	56
2008	Student	57	26	14	0	2	0	84	2	53

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	40	41	8	8	3	0	81	11	1713
2017	Term	43	33	14	6	3	0	76	10	159
2017	Casual	51	22	12	0	16	0	73	16	17
2017	Student	21	38	16	12	9	3	61	22	66
2014	Indeterminate (permanent)	40	36	10	8	5	0	76	14	1513
2014	Term	41	43	10	6	0	0	84	6	54
2014	Casual	43	31	17	5	4	0	75	8	57
2014	Student	31	41	16	11	0	0	73	11	28
2011	Indeterminate (permanent)	42	36	9	7	4	0	79	11	2724
2011	Term	48	32	14	5	1	0	80	6	149
2011	Casual	50	26	19	4	1	0	76	6	72
2011	Student	29	24	32	10	2	2	55	13	48
2011	Governor-in-council appointment	92	8	0	0	0	0	100	0	13
2008	Indeterminate (permanent)	41	39	10	6	3	0	81	9	3048
2008	Seasonal	37	38	17	0	0	8	82	0	13
2008	Term	43	34	10	9	5	0	76	14	198
2008	Casual	25	51	17	2	2	3	79	4	56
2008	Student	27	42	23	3	5	0	69	8	53

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	47	37	5	7	3	0	0	84	11	1713
2017	Term	49	35	8	6	3	0	0	83	9	159
2017	Casual	73	12	6	0	0	9	0	93	0	17
2017	Student	38	33	14	11	3	0	2	71	14	66
2014	Indeterminate (permanent)	45	36	7	7	5	0	0	81	12	1511
2014	Term	52	37	6	3	2	0	0	89	5	54
2014	Casual	55	30	4	6	4	0	0	86	11	57
2014	Student	48	31	15	5	0	0	0	79	5	28
2011	Indeterminate (permanent)	47	37	6	6	4	0	0	84	10	2732
2011	Term	47	35	11	4	3	0	0	82	7	150
2011	Casual	48	21	19	7	3	0	1	71	10	73
2011	Student	32	36	21	8	2	0	0	68	10	47
2011	Governor-in-council appointment	92	8	0	0	0	0	0	100	0	13
2008	Indeterminate (permanent)	47	39	6	5	3	0	0	86	8	3052
2008	Seasonal	37	30	17	8	0	8	0	73	9	13
2008	Term	43	35	8	7	8	0	0	77	15	198
2008	Casual	36	43	11	7	2	0	1	80	9	56
2008	Student	36	43	12	4	6	0	0	79	9	53

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	42	36	7	11	4	0	78	15	1713
2017	Term	50	35	8	5	1	1	86	6	157
2017	Casual	71	11	12	6	0	0	82	6	17
2017	Student	69	25	5	2	0	0	94	2	66
2014	Indeterminate (permanent)	39	38	7	10	6	0	77	15	1513
2014	Term	49	32	9	9	1	0	81	10	54
2014	Casual	69	19	6	6	0	0	88	6	56
2014	Student	55	34	9	2	0	0	89	2	28

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	39	34	8	10	9	0	0	73	19	1715
2017	Term	61	26	3	7	1	1	0	88	8	159
2017	Casual	56	33	6	0	0	0	6	94	0	17
2017	Student	60	21	12	5	0	0	2	83	5	66
2014	Indeterminate (permanent)	34	31	11	13	10	0	0	65	24	1512
2014	Term	44	29	16	7	3	0	0	73	10	54
2014	Casual	58	16	6	17	1	0	1	75	19	57
2014	Student	55	28	9	0	0	5	5	90	0	28
2011	Indeterminate (permanent)	37	35	11	9	7	1	1	73	16	2728
2011	Term	41	31	16	8	1	1	2	74	10	150
2011	Casual	49	28	10	4	1	1	7	84	5	73
2011	Student	48	36	10	0	2	0	4	87	2	48
2011	Governor-in-council appointment	39	23	14	0	23	0	0	62	23	13

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	30	21	11	12	16	1	8	56	31	1716
2017	Term	35	15	16	9	7	6	13	61	20	158
2017	Casual	34	6	0	12	17	6	27	58	42	17
2017	Student	24	18	15	6	5	3	29	62	16	66
2014	Indeterminate (permanent)	33	23	9	10	16	1	8	62	28	1513
2014	Term	24	30	26	9	5	5	1	58	14	54
2014	Casual	20	27	19	2	3	1	28	66	8	57
2014	Student	29	19	18	0	5	0	29	68	6	28
2011	Indeterminate (permanent)	35	23	9	12	14	1	7	63	27	2728
2011	Term	41	29	7	5	4	6	9	81	10	148
2011	Casual	48	21	8	2	3	1	16	84	6	72
2011	Student	47	12	14	2	2	6	16	76	5	48
2011	Governor-in-council appointment	16	0	0	0	22	0	62	41	59	13
2008	Indeterminate (permanent)	37	25	8	11	11	1	7	68	24	3048
2008	Seasonal	47	31	8	5	0	0	8	85	6	13
2008	Term	49	21	5	6	6	2	11	80	14	197
2008	Casual	29	28	6	7	4	3	22	77	14	56
2008	Student	37	18	10	3	2	6	23	79	7	53

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	35	44	8	8	4	0	80	12	1715
2017	Term	47	38	5	6	3	0	85	10	159
2017	Casual	62	17	6	6	9	0	78	16	17
2017	Student	29	36	19	7	9	0	64	16	66
2014	Indeterminate (permanent)	29	40	11	11	8	0	70	19	1513
2014	Term	35	53	11	1	0	0	88	1	54
2014	Casual	49	43	5	3	0	0	92	3	57
2014	Student	20	55	16	7	2	0	75	10	28
2011	Indeterminate (permanent)	38	38	10	9	5	0	76	14	2721
2011	Term	46	36	11	3	3	1	83	6	150
2011	Casual	57	26	11	1	3	1	84	4	73
2011	Student	34	37	23	4	2	0	71	6	47
2011	Governor-in-council appointment	77	8	8	0	8	0	84	8	13
2008	Indeterminate (permanent)	42	41	8	6	3	0	83	9	3026
2008	Seasonal	37	30	33	0	0	0	67	0	13
2008	Term	45	32	11	9	3	0	77	11	198
2008	Casual	36	55	5	0	3	1	92	3	56
2008	Student	37	42	16	3	2	0	80	5	53

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	24	34	16	14	12	0	0	58	26	1714
2017	Term	30	37	16	10	8	1	0	67	18	158
2017	Casual	62	17	6	16	0	0	0	79	16	17
2017	Student	38	36	11	11	3	2	0	75	14	66
2014	Indeterminate (permanent)	20	31	18	15	15	0	0	51	31	1513
2014	Term	17	43	31	9	0	0	0	60	9	54
2014	Casual	26	51	17	5	1	0	0	77	7	57
2014	Student	34	57	2	7	0	0	0	91	7	28
2011	Indeterminate (permanent)	19	36	18	15	11	0	0	56	26	2732
2011	Term	30	32	21	6	8	1	1	64	15	150
2011	Casual	36	33	23	4	1	3	0	70	6	73
2011	Student	39	42	15	4	0	0	0	81	4	48
2011	Governor-in-council appointment	31	23	16	14	16	0	0	55	30	13

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	28	41	13	12	6	69	18	1713
2017	Term	42	37	9	10	2	80	12	159
2017	Casual	45	33	6	0	16	78	16	17
2017	Student	35	38	15	9	3	73	12	66

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	41	41	9	5	4	0	0	83	8	1714
2017	Term	54	36	5	4	2	0	0	90	6	158
2017	Casual	56	29	0	0	9	6	0	90	10	17
2017	Student	48	40	11	2	0	0	0	88	2	66
2014	Indeterminate (permanent)	34	35	15	9	6	1	0	70	15	1513
2014	Term	39	48	11	0	1	0	0	87	1	53
2014	Casual	55	38	5	1	1	0	0	93	2	57
2014	Student	48	45	7	0	0	0	0	93	0	28
2011	Indeterminate (permanent)	34	43	12	6	4	1	0	78	10	2732
2011	Term	51	27	13	6	2	0	1	79	8	149
2011	Casual	50	34	14	0	1	1	0	84	1	72
2011	Student	48	34	12	2	2	2	0	83	4	48
2011	Governor-in-council appointment	86	8	6	0	0	0	0	94	0	13
2008	Indeterminate (permanent)	48	38	8	4	2	0	0	87	6	3042
2008	Seasonal	45	47	8	0	0	0	0	92	0	13
2008	Term	52	35	8	3	1	1	0	88	4	198
2008	Casual	49	35	9	4	2	1	0	85	6	56
2008	Student	53	32	14	2	0	0	0	85	2	53

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	26	37	13	13	11	0	63	24	1714
2017	Term	33	41	15	6	5	1	74	11	159
2017	Casual	51	28	6	9	6	0	79	16	17
2017	Student	53	25	12	9	0	0	78	9	66

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	56	33	7	3	1	89	4	1713
2017	Term	62	27	9	1	1	89	2	159
2017	Casual	45	33	6	6	9	78	16	17
2017	Student	46	36	12	6	0	81	6	66
2014	Indeterminate (permanent)	59	26	8	4	3	86	7	1513
2014	Term	73	23	3	0	1	96	1	54
2014	Casual	80	14	5	1	0	94	1	57
2014	Student	50	36	9	5	0	86	5	28
2011	Indeterminate (permanent)	61	29	6	2	1	90	4	2725
2011	Term	70	27	3	1	0	96	1	150
2011	Casual	69	24	3	3	1	93	4	73
2011	Student	47	40	11	0	2	87	2	47
2011	Governor-in-council appointment	84	16	0	0	0	100	0	13

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	25	37	12	15	11	0	0	62	26	1713
2017	Term	35	32	16	10	6	0	1	67	17	158
2017	Casual	45	17	27	0	6	6	0	65	7	17
2017	Student	29	35	13	14	8	0	2	64	22	66
2014	Indeterminate (permanent)	20	35	11	16	18	0	0	55	34	1511
2014	Term	26	46	18	7	3	0	0	72	10	54
2014	Casual	18	48	12	5	4	0	13	77	10	57
2014	Student	27	57	7	7	0	0	2	86	8	28
2011	Indeterminate (permanent)	26	39	13	13	9	0	0	65	22	2721
2011	Term	27	34	21	6	6	1	5	65	12	147
2011	Casual	28	22	31	8	1	0	9	56	11	73
2011	Student	35	29	26	9	2	0	0	64	11	48
2011	Governor-in-council appointment	47	16	22	8	8	0	0	62	16	13

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	28	34	15	13	11	0	0	62	23	1714
2017	Term	39	31	17	8	4	1	0	71	13	159
2017	Casual	51	22	21	0	6	0	0	73	6	17
2017	Student	29	49	9	6	5	0	2	79	11	65
2014	Indeterminate (permanent)	24	31	15	14	15	0	0	55	30	1514
2014	Term	26	42	20	8	2	2	0	69	10	54
2014	Casual	26	43	24	2	4	0	1	70	6	57
2014	Student	38	45	11	5	0	0	0	84	5	28

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	28	37	13	12	10	0	0	65	22	1714
2017	Term	44	35	11	7	3	0	0	79	10	159
2017	Casual	51	22	21	6	0	0	0	73	6	17
2017	Student	46	35	11	6	0	0	2	83	6	66
2014	Indeterminate (permanent)	25	30	15	16	13	0	0	55	29	1511
2014	Term	35	47	10	8	0	0	0	82	8	54
2014	Casual	33	47	19	1	0	0	0	80	1	57
2014	Student	47	46	4	2	0	0	0	93	2	28
2011	Indeterminate (permanent)	31	40	12	11	6	0	0	71	17	2721
2011	Term	46	32	14	7	1	0	0	78	8	150
2011	Casual	38	46	13	1	1	0	0	84	3	73
2011	Student	54	36	6	0	0	2	2	94	0	48
2011	Governor-in-council appointment	55	22	16	0	8	0	0	77	8	13

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	39	40	11	6	4	0	79	10	1714
2017	Term	58	30	8	2	2	0	89	4	159
2017	Casual	56	22	6	0	16	0	78	16	17
2017	Student	40	40	5	15	0	0	81	15	66
2014	Indeterminate (permanent)	38	35	11	10	5	0	74	15	1509
2014	Term	51	48	0	1	0	0	99	1	54
2014	Casual	58	39	1	0	2	0	97	2	56
2014	Student	61	31	7	1	0	0	93	1	28
2011	Indeterminate (permanent)	42	39	8	7	4	0	82	10	2734
2011	Term	55	33	7	2	2	1	89	4	150
2011	Casual	62	28	7	1	1	0	90	3	73
2011	Student	48	38	11	4	0	0	85	4	48
2011	Governor-in-council appointment	84	16	0	0	0	0	100	0	13
2008	Indeterminate (permanent)	48	39	7	4	2	0	87	6	3053
2008	Seasonal	53	30	17	0	0	0	83	0	13
2008	Term	52	32	10	4	2	0	84	6	198
2008	Casual	51	42	5	2	0	0	93	2	56
2008	Student	53	35	9	3	0	0	88	3	53

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	23	30	19	14	12	0	1	54	27	1712
2017	Term	42	35	11	9	1	1	1	78	11	159
2017	Casual	72	12	11	0	0	0	6	89	0	17
2017	Student	63	35	2	0	0	0	0	98	0	66
2014	Indeterminate (permanent)	23	25	22	11	16	0	1	49	28	1513
2014	Term	32	48	9	3	7	0	2	81	10	54
2014	Casual	39	31	23	4	0	0	3	72	4	57
2014	Student	42	45	13	0	0	0	0	87	0	28
2011	Indeterminate (permanent)	29	28	21	11	10	0	1	57	22	2725
2011	Term	45	35	14	3	1	0	1	81	5	150
2011	Casual	66	32	2	0	0	0	0	98	0	72
2011	Student	61	27	12	0	0	0	0	88	0	48
2011	Governor-in-council appointment	31	23	16	14	8	0	8	59	24	13
2008	Indeterminate (permanent)	27	31	22	11	8	0	1	58	19	3051
2008	Seasonal	67	33	0	0	0	0	0	100	0	13
2008	Term	44	34	14	5	2	0	1	79	7	198
2008	Casual	50	30	15	4	0	0	2	81	4	56
2008	Student	49	34	11	0	2	0	3	86	2	53

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	18	29	34	13	5	0	2	19	47	1709
2017	Term	9	20	30	19	15	1	6	37	31	158
2017	Casual	18	18	23	12	11	10	7	28	44	16
2017	Student	3	11	36	21	25	0	5	48	15	65
2014	Indeterminate (permanent)	22	32	32	10	3	0	1	13	55	1513
2014	Term	11	18	34	20	6	9	1	29	33	54
2014	Casual	7	12	31	29	14	6	0	47	20	57
2014	Student	7	21	22	25	20	0	5	48	29	28
2011	Indeterminate (permanent)	20	31	29	11	6	1	2	18	52	2716
2011	Term	10	20	26	20	17	2	5	39	33	147
2011	Casual	7	22	23	29	11	0	7	44	31	70
2011	Student	4	6	38	19	25	0	9	47	11	48
2011	Governor-in-council appointment	8	8	30	23	16	0	16	46	18	13
2008	Indeterminate (permanent)	12	30	35	15	6	1	2	21	43	3033
2008	Seasonal	0	9	24	18	27	0	22	58	12	12
2008	Term	7	24	28	23	14	1	4	39	32	192
2008	Casual	3	21	38	21	16	0	0	38	24	56
2008	Student	6	16	37	25	11	0	5	38	23	53

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	13	23	32	18	10	2	2	29	37	1708
2017	Term	8	15	27	19	23	3	5	46	25	156
2017	Casual	13	13	12	26	12	17	7	49	35	15
2017	Student	0	11	22	28	33	0	6	64	12	65
2014	Indeterminate (permanent)	24	28	29	12	4	1	1	16	54	1508
2014	Term	8	29	36	13	11	0	3	25	38	53
2014	Casual	8	12	30	9	31	9	1	45	22	56
2014	Student	7	7	22	41	18	0	5	62	15	28
2011	Indeterminate (permanent)	17	23	28	17	9	3	3	27	43	2712
2011	Term	12	17	25	16	18	7	5	38	33	145
2011	Casual	7	8	23	24	20	6	13	53	19	71
2011	Student	6	2	23	23	35	4	6	65	9	48
2011	Governor-in-council appointment	23	8	14	16	23	8	8	46	37	13
2008	Indeterminate (permanent)	9	19	31	24	12	2	3	38	29	3023
2008	Seasonal	8	0	8	22	25	17	20	74	13	13
2008	Term	11	13	23	19	19	6	10	45	28	191
2008	Casual	11	12	31	22	15	9	1	41	25	55
2008	Student	0	9	23	22	33	3	9	63	11	53

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	17	25	32	15	7	1	3	24	43	1708
2017	Term	8	13	31	15	22	2	9	42	24	156
2017	Casual	24	26	38	6	0	0	7	7	53	15
2017	Student	6	15	33	19	18	3	6	40	24	65
2014	Indeterminate (permanent)	28	23	27	12	5	2	3	18	54	1508
2014	Term	12	23	29	11	9	10	7	23	41	54
2014	Casual	8	28	18	10	34	1	1	45	37	57
2014	Student	11	14	25	19	27	0	5	48	26	28
2011	Indeterminate (permanent)	21	24	28	13	7	2	4	21	49	2714
2011	Term	16	24	19	14	12	6	10	31	46	146
2011	Casual	10	14	22	20	10	13	12	39	31	71
2011	Student	4	15	23	23	29	2	4	56	20	48
2011	Governor-in-council appointment	16	0	30	23	16	0	16	46	18	13
2008	Indeterminate (permanent)	16	26	29	16	7	2	4	25	44	3027
2008	Seasonal	9	9	45	6	0	9	22	8	26	12
2008	Term	13	18	26	17	14	5	7	35	36	192
2008	Casual	4	18	28	17	12	19	2	36	28	55
2008	Student	5	8	22	28	15	8	14	55	17	52

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	13	21	33	21	9	1	2	31	35	1699
2017	Term	4	6	20	31	29	2	7	67	11	157
2017	Casual	6	0	35	24	12	10	12	47	8	16
2017	Student	3	3	25	15	46	0	8	66	7	65
2014	Indeterminate (permanent)	24	19	31	18	6	1	2	24	44	1500
2014	Term	6	10	42	17	13	0	12	34	19	54
2014	Casual	4	4	28	26	32	0	6	62	9	57
2014	Student	9	7	12	41	27	0	5	71	16	28
2011	Indeterminate (permanent)	16	20	32	19	8	1	3	28	38	2703
2011	Term	7	13	27	21	21	2	9	47	23	147
2011	Casual	3	6	26	23	20	10	12	56	11	69
2011	Student	2	4	6	34	43	4	6	86	7	48
2011	Governor-in-council appointment	23	22	0	23	23	0	8	51	49	13
2008	Indeterminate (permanent)	9	18	35	24	10	1	3	35	29	3023
2008	Seasonal	9	0	36	33	0	0	22	42	12	12
2008	Term	8	11	25	25	19	3	9	51	21	190
2008	Casual	6	9	22	32	17	9	5	57	18	55
2008	Student	0	2	19	31	41	0	6	77	2	52

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	24	26	26	13	8	1	2	21	52	1709
2017	Term	5	16	22	19	26	3	8	51	24	156
2017	Casual	0	12	30	25	19	0	13	51	14	15
2017	Student	5	8	16	14	40	8	9	65	15	65
2014	Indeterminate (permanent)	37	26	24	8	4	1	1	12	63	1512
2014	Term	11	34	26	16	7	2	4	25	48	54
2014	Casual	6	14	22	14	37	2	5	55	21	57
2014	Student	7	5	21	29	25	5	9	63	13	28
2011	Indeterminate (permanent)	29	26	24	11	7	1	2	18	57	2712
2011	Term	14	19	20	16	19	3	9	40	38	146
2011	Casual	8	7	25	26	18	3	14	53	18	73
2011	Student	4	4	24	24	36	0	9	65	9	47
2011	Governor-in-council appointment	8	8	16	38	23	0	8	66	17	13
2008	Indeterminate (permanent)	17	25	30	17	8	1	3	26	44	3031
2008	Seasonal	0	9	42	36	0	0	13	42	10	12
2008	Term	9	16	27	16	20	2	9	41	29	192
2008	Casual	2	13	20	31	16	6	11	57	18	55
2008	Student	2	4	17	38	23	3	13	73	7	53

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	13	21	30	21	10	3	3	32	36	1707
2017	Term	8	16	22	22	21	3	9	48	27	157
2017	Casual	6	32	7	12	6	23	13	29	60	15
2017	Student	5	18	14	11	30	13	9	53	29	65
2014	Indeterminate (permanent)	16	19	29	22	9	1	4	33	37	1509
2014	Term	11	20	29	21	8	7	5	33	35	54
2014	Casual	15	12	24	7	24	12	6	38	32	56
2014	Student	20	5	13	28	21	9	5	56	28	28
2011	Indeterminate (permanent)	12	20	28	23	12	2	4	37	33	2697
2011	Term	17	19	19	17	14	8	7	36	42	147
2011	Casual	9	18	31	8	14	11	9	27	34	71
2011	Student	10	17	13	17	35	4	4	56	30	48
2011	Governor-in-council appointment	8	16	14	16	23	0	23	51	31	13
2008	Indeterminate (permanent)	11	22	28	21	12	2	3	35	36	3020
2008	Seasonal	9	18	15	18	9	18	13	39	39	12
2008	Term	12	23	19	19	15	5	8	38	40	193
2008	Casual	3	23	30	13	8	17	7	27	34	55
2008	Student	7	4	21	23	26	6	12	60	14	53

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	20	28	33	12	6	1	1	17	49	1707
2017	Term	10	13	35	20	12	5	5	35	25	157
2017	Casual	17	33	31	13	0	0	7	14	53	15
2017	Student	5	15	31	23	21	0	5	46	21	64
2014	Indeterminate (permanent)	24	27	31	12	4	1	2	16	52	1505
2014	Term	10	23	42	11	6	2	5	19	36	54
2014	Casual	8	30	9	10	35	1	7	49	41	56
2014	Student	7	18	23	28	14	2	9	46	28	28

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	74	12	5	3	2	0	3	89	5	1713
2017	Term	77	8	3	3	3	1	6	91	6	159
2017	Casual	89	11	0	0	0	0	0	100	0	17
2017	Student	85	9	1	2	0	2	2	97	2	66
2014	Indeterminate (permanent)	72	15	5	3	2	0	3	89	5	1514
2014	Term	74	18	5	2	0	0	2	94	2	54
2014	Casual	68	17	3	5	0	1	6	92	5	57
2014	Student	63	9	7	7	9	0	5	76	16	28
2011	Indeterminate (permanent)	72	15	4	3	2	0	3	90	6	2725
2011	Term	68	18	3	4	1	3	4	91	5	150
2011	Casual	71	7	3	1	5	2	10	89	8	73
2011	Student	66	13	8	0	2	0	11	89	2	48
2011	Governor-in-council appointment	62	0	8	22	8	0	0	62	30	13
2008	Indeterminate (permanent)	72	13	4	3	3	0	5	89	6	3049
2008	Seasonal	44	31	8	0	0	8	8	90	0	13
2008	Term	75	12	5	2	3	0	4	90	5	197
2008	Casual	62	18	5	2	4	1	8	88	6	56
2008	Student	70	11	7	3	2	3	4	87	5	52

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	24	31	16	11	12	5	2	58	25	1713
2017	Term	38	26	12	7	7	5	5	71	16	159
2017	Casual	44	12	15	0	6	6	17	73	8	17
2017	Student	43	14	12	6	3	14	7	73	12	66
2014	Indeterminate (permanent)	26	28	18	11	11	4	2	57	24	1511
2014	Term	26	31	18	9	3	12	0	65	14	54
2014	Casual	23	24	21	3	0	3	27	67	4	57
2014	Student	39	28	13	0	9	4	7	75	10	28

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	39	30	9	11	10	0	0	70	21	1715
2017	Term	49	24	10	7	8	1	0	74	15	159
2017	Casual	57	0	26	6	6	0	6	60	12	17
2017	Student	57	29	0	9	3	2	0	87	13	66
2014	Indeterminate (permanent)	37	32	10	10	11	1	0	69	21	1513
2014	Term	40	37	13	9	1	0	0	77	10	53
2014	Casual	54	18	3	11	1	13	0	83	14	57
2014	Student	46	31	7	16	0	0	0	77	16	28

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	26	35	13	15	8	1	0	62	24	1713
2017	Term	37	38	7	10	6	1	1	77	16	159
2017	Casual	61	6	0	16	6	0	12	75	25	17
2017	Student	49	23	7	13	3	5	0	76	17	65
2014	Indeterminate (permanent)	23	40	14	13	8	2	1	65	21	1513
2014	Term	28	47	11	9	3	2	0	77	13	54
2014	Casual	28	40	7	7	1	13	4	82	10	57
2014	Student	40	28	9	18	5	0	0	69	22	28
2011	Indeterminate (permanent)	26	37	14	14	7	2	1	65	21	2735
2011	Term	30	33	12	12	9	3	2	67	21	149
2011	Casual	32	37	21	3	4	1	1	71	7	73
2011	Student	31	36	17	12	4	0	0	67	16	48
2011	Governor-in-council appointment	47	31	6	8	8	0	0	78	16	13
2008	Indeterminate (permanent)	27	39	12	14	6	2	1	67	20	3054
2008	Seasonal	37	22	17	25	0	0	0	59	25	13
2008	Term	30	31	17	15	5	2	1	63	20	198
2008	Casual	24	49	10	4	5	7	2	80	10	55
2008	Student	44	27	16	8	2	3	0	73	10	53

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	22	29	16	14	9	9	0	56	26	1715
2017	Term	18	26	20	11	4	20	0	56	19	158
2017	Casual	33	23	15	6	0	11	12	73	8	17
2017	Student	43	12	6	9	4	24	2	74	18	66
2014	Indeterminate (permanent)	22	27	19	11	10	8	3	55	24	1512
2014	Term	19	30	20	9	4	17	0	59	17	54
2014	Casual	28	37	11	3	3	17	3	80	6	57
2014	Student	43	9	7	11	9	18	3	65	26	28
2011	Indeterminate (permanent)	26	28	17	13	9	6	1	58	23	2724
2011	Term	28	24	13	13	13	8	2	57	28	147
2011	Casual	32	30	10	10	6	9	4	71	18	73
2011	Student	29	27	15	11	8	8	2	62	21	48
2011	Governor-in-council appointment	31	23	14	8	8	8	8	65	18	13
2008	Indeterminate (permanent)	29	29	15	12	8	6	1	62	22	3048
2008	Seasonal	37	22	0	17	17	8	0	64	36	13
2008	Term	24	26	16	11	9	10	3	58	24	198
2008	Casual	23	27	17	6	8	16	2	61	18	55
2008	Student	40	18	9	14	0	18	2	72	17	53

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	8	19	17	22	16	17	2	33	47	1712
2017	Term	11	16	17	16	8	28	4	40	36	158
2017	Casual	22	12	32	6	0	17	12	47	9	17
2017	Student	27	8	11	10	12	30	2	51	33	66
2014	Indeterminate (permanent)	10	20	18	19	18	13	2	35	43	1514
2014	Term	11	19	17	23	8	23	0	39	40	54
2014	Casual	7	13	17	8	7	45	3	40	29	57
2014	Student	32	9	2	23	14	16	5	51	46	28

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	41	37	9	9	5	0	0	78	13	1711
2017	Term	55	30	6	6	2	0	0	86	8	158
2017	Casual	46	22	6	15	6	0	6	72	22	17
2017	Student	62	27	3	3	0	3	2	94	3	66
2014	Indeterminate (permanent)	36	40	8	11	4	0	0	77	15	1512
2014	Term	44	42	5	8	1	0	0	85	9	54
2014	Casual	70	19	5	3	0	0	3	92	3	57
2014	Student	59	13	16	7	5	0	0	72	11	28

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	36	34	11	10	8	0	0	70	18	1715
2017	Term	41	33	13	4	7	1	1	75	11	159
2017	Casual	62	20	6	12	0	0	0	83	12	17
2017	Student	50	23	8	12	3	2	2	76	16	66
2014	Indeterminate (permanent)	41	32	10	9	8	0	0	73	17	1514
2014	Term	43	31	13	3	2	9	0	81	5	54
2014	Casual	49	17	7	13	0	12	2	77	15	57
2014	Student	52	34	10	5	0	0	0	86	5	28
2011	Indeterminate (permanent)	33	36	14	10	7	0	0	69	17	2732
2011	Term	38	32	20	3	5	1	2	72	8	150
2011	Casual	39	39	15	3	1	0	3	81	4	73
2011	Student	52	27	14	7	0	0	0	79	7	48
2011	Governor-in-council appointment	39	22	8	16	8	0	8	66	25	13
2008	Indeterminate (permanent)	34	36	12	11	7	1	0	70	18	3053
2008	Seasonal	47	23	22	0	8	0	0	70	8	13
2008	Term	32	37	17	10	4	0	0	69	14	198
2008	Casual	27	45	14	9	2	2	2	74	12	55
2008	Student	32	42	11	10	6	0	0	74	16	53

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	44	29	11	8	6	2	0	74	14	1715
2017	Term	52	26	10	4	3	3	1	82	7	159
2017	Casual	56	27	6	6	0	0	6	88	6	17
2017	Student	67	19	8	5	2	0	0	86	6	66
2014	Indeterminate (permanent)	46	26	11	7	7	2	1	74	14	1512
2014	Term	64	22	3	8	0	2	2	89	8	54
2014	Casual	74	17	5	2	0	0	2	93	2	57
2014	Student	63	25	7	0	0	0	5	92	0	28
2011	Indeterminate (permanent)	40	33	13	8	5	2	0	74	13	2728
2011	Term	43	33	11	6	3	4	1	79	10	150
2011	Casual	46	36	10	1	3	3	1	86	4	72
2011	Student	66	21	9	2	0	2	0	89	2	48
2011	Governor-in-council appointment	39	30	16	0	8	0	8	75	8	13
2008	Indeterminate (permanent)	41	31	12	8	5	2	0	74	14	3053
2008	Seasonal	45	25	17	5	8	0	0	70	14	13
2008	Term	37	39	10	5	3	4	1	81	8	198
2008	Casual	34	44	15	2	0	5	0	83	2	55
2008	Student	57	28	9	3	0	2	0	87	3	53

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	40	32	9	10	8	0	0	73	18	1712
2017	Term	47	35	7	5	5	1	0	82	10	159
2017	Casual	61	16	12	6	0	6	0	82	6	17
2017	Student	62	16	12	6	2	0	2	80	8	66
2014	Indeterminate (permanent)	43	29	10	10	8	0	0	72	18	1514
2014	Term	58	24	12	2	2	2	0	84	3	54
2014	Casual	59	30	7	2	0	0	2	91	2	57
2014	Student	66	16	18	0	0	0	0	82	0	28
2011	Indeterminate (permanent)	36	37	10	9	7	0	0	74	16	2724
2011	Term	40	41	10	5	3	1	1	82	8	149
2011	Casual	50	30	12	0	4	1	1	83	4	73
2011	Student	60	21	10	4	0	4	0	85	4	48
2011	Governor-in-council appointment	30	23	16	16	8	0	8	58	25	13
2008	Indeterminate (permanent)	40	34	10	10	6	1	0	75	16	3053
2008	Seasonal	39	23	33	5	0	0	0	62	5	13
2008	Term	38	37	10	10	4	1	0	76	14	198
2008	Casual	42	40	14	2	2	0	0	82	4	55
2008	Student	49	31	10	5	4	0	0	80	9	52

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	82	9	4	1	2	0	2	93	3	1714
2017	Term	83	10	3	1	1	0	3	95	1	159
2017	Casual	94	0	6	0	0	0	0	94	0	17
2017	Student	94	3	3	0	0	0	0	97	0	66
2014	Indeterminate (permanent)	81	9	4	2	2	0	3	93	4	1512
2014	Term	84	9	1	2	0	0	4	97	2	53
2014	Casual	90	6	2	1	0	0	0	96	1	57
2014	Student	80	5	2	5	9	0	0	84	14	28
2011	Indeterminate (permanent)	79	12	3	2	2	0	3	93	4	2720
2011	Term	77	19	1	0	1	1	2	98	1	149
2011	Casual	81	12	3	3	1	0	0	93	4	73
2011	Student	88	8	0	0	2	0	2	98	2	48
2011	Governor-in-council appointment	55	8	16	0	14	0	8	68	15	13
2008	Indeterminate (permanent)	81	8	3	2	2	0	4	93	4	3051
2008	Seasonal	86	8	0	0	0	6	0	100	0	13
2008	Term	85	8	3	1	3	0	1	93	4	198
2008	Casual	80	11	4	2	0	0	3	94	2	55
2008	Student	81	8	7	0	2	3	0	91	2	53

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	52	25	6	6	5	3	2	81	12	1710
2017	Term	65	15	5	4	3	5	4	87	7	159
2017	Casual	61	12	6	0	0	0	21	92	0	17
2017	Student	78	9	2	2	2	2	6	95	3	66
2014	Indeterminate (permanent)	56	20	7	6	7	2	2	79	13	1514
2014	Term	44	29	0	6	12	3	5	80	20	54
2014	Casual	70	7	2	1	1	6	13	95	3	57
2014	Student	79	7	0	0	0	2	12	100	0	28
2011	Indeterminate (permanent)	47	26	8	7	6	2	5	79	13	2724
2011	Term	48	24	9	5	3	3	8	81	9	149
2011	Casual	45	26	4	5	3	4	12	85	10	73
2011	Student	62	23	11	0	0	0	4	89	0	48
2011	Governor-in-council appointment	55	0	16	0	6	0	23	71	8	13

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	53	24	8	8	6	0	0	78	14	1711
2017	Term	64	20	6	5	3	1	1	85	9	159
2017	Casual	67	12	0	9	6	0	6	83	17	17
2017	Student	71	13	9	3	2	0	2	86	5	66

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	55	23	11	5	6	1	79	10	1713
2017	Term	66	23	6	2	3	1	90	5	159
2017	Casual	82	6	6	6	0	0	88	6	17
2017	Student	76	12	8	5	0	0	88	5	66

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	49	25	9	9	8	0	0	74	17	1707
2017	Term	64	23	5	5	3	0	0	87	8	158
2017	Casual	67	6	20	6	0	0	0	73	6	17
2017	Student	69	20	9	2	0	0	0	89	2	66
2014	Indeterminate (permanent)	50	24	11	8	8	0	0	74	16	1512
2014	Term	64	19	8	8	2	0	0	83	9	53
2014	Casual	78	11	7	1	0	1	1	91	1	57
2014	Student	86	12	2	0	0	0	0	98	0	28

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	25	34	15	12	5	4	5	65	19	339
2014	Indeterminate (permanent)	32	29	15	10	8	1	5	65	19	305

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	25	33	17	10	7	8	0	63	19	1714
2017	Term	48	25	10	4	3	11	1	82	7	159
2017	Casual	48	17	17	6	0	6	6	73	7	17
2017	Student	63	25	6	2	0	5	0	92	2	66
2014	Indeterminate (permanent)	14	25	23	14	15	9	0	43	32	1514
2014	Term	37	33	17	9	2	2	0	71	11	54
2014	Casual	42	35	14	2	3	4	0	81	5	57
2014	Student	52	20	7	7	5	5	5	80	12	28
2011	Indeterminate (permanent)	18	30	23	12	10	7	1	51	24	2728
2011	Term	26	37	17	7	3	9	1	69	12	149
2011	Casual	25	38	13	3	3	16	3	77	7	71
2011	Student	33	44	15	4	0	4	0	80	4	48
2011	Governor-in-council appointment	45	16	23	8	8	0	0	61	16	13

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	21	32	18	17	10	2	0	54	28	1713
2017	Term	41	36	8	7	5	3	1	79	12	159
2017	Casual	43	22	11	6	6	6	6	73	14	17
2017	Student	53	33	7	6	0	0	0	87	6	66
2014	Indeterminate (permanent)	10	22	21	21	23	3	0	33	45	1513
2014	Term	28	35	19	12	5	0	0	64	17	54
2014	Casual	41	29	12	2	4	13	0	80	6	57
2014	Student	50	21	2	13	5	5	5	78	20	28
2011	Indeterminate (permanent)	14	28	22	19	15	2	0	43	34	2716
2011	Term	32	27	23	9	5	3	1	62	14	150
2011	Casual	40	31	16	5	4	4	0	74	10	73
2011	Student	39	44	10	2	0	4	0	87	2	48
2011	Governor-in-council appointment	39	30	8	16	8	0	0	69	23	13
2008	Indeterminate (permanent)	23	35	17	13	9	3	0	60	22	3044
2008	Seasonal	14	44	8	8	0	25	0	78	11	13
2008	Term	30	32	16	8	5	9	1	68	14	197
2008	Casual	24	33	17	8	4	11	4	67	14	55
2008	Student	50	32	8	5	0	2	3	86	5	52

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	13	27	19	22	14	6	0	42	38	1713
2017	Term	26	34	16	9	7	7	1	65	17	158
2017	Casual	43	6	28	6	6	6	6	55	14	17
2017	Student	39	29	14	7	3	6	2	74	11	65
2014	Indeterminate (permanent)	6	18	21	24	27	4	0	26	52	1512
2014	Term	22	30	8	21	8	10	0	58	33	54
2014	Casual	37	23	13	7	5	14	0	70	14	57
2014	Student	46	13	11	16	5	5	5	65	23	28
2011	Indeterminate (permanent)	8	27	22	22	14	6	0	37	39	2722
2011	Term	22	24	27	9	10	9	1	50	21	150
2011	Casual	19	32	21	4	4	19	1	64	10	72
2011	Student	29	32	17	4	0	17	0	74	5	47
2011	Governor-in-council appointment	17	42	17	0	17	0	8	64	18	12
2008	Indeterminate (permanent)	12	34	19	19	10	6	0	49	31	3050
2008	Seasonal	14	36	25	0	0	17	8	67	0	13
2008	Term	20	33	20	10	6	11	0	59	18	198
2008	Casual	16	39	16	6	6	17	1	66	14	55
2008	Student	36	39	16	6	0	2	2	77	7	51

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	18	29	18	15	14	5	0	50	31	1712
2017	Term	37	30	14	6	6	6	0	72	13	159
2017	Casual	37	22	23	0	6	6	6	67	7	17
2017	Student	46	19	18	10	5	2	0	67	15	66
2014	Indeterminate (permanent)	9	20	19	18	28	6	0	31	48	1513
2014	Term	25	23	18	12	7	14	0	57	23	54
2014	Casual	37	21	15	2	4	20	0	73	8	57
2014	Student	41	16	18	7	9	5	5	63	17	28
2011	Indeterminate (permanent)	13	28	20	17	14	7	0	44	34	2724
2011	Term	25	33	14	11	9	7	1	62	22	150
2011	Casual	24	36	19	6	3	13	0	69	9	73
2011	Student	31	41	9	13	0	6	0	77	13	48
2011	Governor-in-council appointment	25	42	8	8	17	0	0	67	25	12
2008	Indeterminate (permanent)	19	34	17	13	9	8	0	58	24	3050
2008	Seasonal	23	28	17	8	0	25	0	67	11	13
2008	Term	22	33	18	8	5	13	0	64	15	198
2008	Casual	18	37	15	7	5	18	0	68	14	55
2008	Student	50	28	14	5	0	2	2	80	5	52

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	13	30	16	22	16	3	0	45	39	1710
2017	Term	29	33	14	15	4	4	0	65	20	159
2017	Casual	37	33	6	0	12	6	6	80	13	17
2017	Student	43	30	15	9	0	3	0	75	9	65
2014	Indeterminate (permanent)	7	21	17	25	28	2	0	28	54	1510
2014	Term	20	28	8	22	12	11	0	53	37	54
2014	Casual	26	36	10	6	6	15	0	73	15	57
2014	Student	36	16	16	11	11	5	5	58	25	28
2011	Indeterminate (permanent)	10	30	17	23	17	3	0	41	41	2723
2011	Term	24	35	17	11	9	4	0	61	20	148
2011	Casual	20	44	19	5	1	8	1	72	7	73
2011	Student	31	42	13	8	0	6	0	77	9	48
2011	Governor-in-council appointment	33	33	25	8	0	0	0	67	8	12
2008	Indeterminate (permanent)	16	39	14	20	9	3	0	56	29	3050
2008	Seasonal	20	38	25	8	0	8	0	64	9	13
2008	Term	25	36	15	12	5	7	0	66	18	197
2008	Casual	18	43	15	6	6	12	0	69	14	55
2008	Student	41	35	14	7	0	3	0	78	8	52

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	27	42	15	10	4	1	0	70	15	1716
2017	Term	45	38	8	4	3	2	0	85	6	159
2017	Casual	39	38	6	12	6	0	0	77	17	17
2017	Student	52	37	11	1	0	0	0	88	1	66
2014	Indeterminate (permanent)	13	31	21	20	13	2	0	45	34	1513
2014	Term	29	43	15	9	5	0	0	72	13	54
2014	Casual	37	21	22	2	2	16	0	69	5	57
2014	Student	32	39	13	7	0	0	10	78	7	28
2011	Indeterminate (permanent)	22	42	17	11	6	1	0	65	17	2723
2011	Term	34	40	15	6	2	2	1	76	8	149
2011	Casual	28	41	16	6	0	6	3	76	6	73
2011	Student	25	55	14	4	0	0	2	81	4	48
2011	Governor-in-council appointment	23	39	0	38	0	0	0	62	38	13

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	42	41	9	4	2	1	0	85	6	1716
2017	Term	55	32	8	3	1	1	1	89	3	159
2017	Casual	68	20	6	6	0	0	0	88	6	17
2017	Student	59	28	7	3	0	2	2	89	3	66
2014	Indeterminate (permanent)	41	39	11	5	2	2	0	82	7	1512
2014	Term	66	24	2	5	0	3	0	93	5	54
2014	Casual	68	17	15	1	0	0	0	84	1	57
2014	Student	41	29	18	2	5	1	5	74	7	28
2011	Indeterminate (permanent)	35	41	13	5	2	3	1	79	7	2726
2011	Term	38	28	18	3	3	6	3	73	7	149
2011	Casual	27	45	10	3	1	10	4	84	5	72
2011	Student	31	46	13	0	0	6	4	86	0	48
2011	Governor-in-council appointment	45	31	16	0	8	0	0	77	8	13

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	34	36	12	10	6	2	1	71	16	1711
2017	Term	39	33	9	7	7	3	2	76	15	159
2017	Casual	51	26	6	0	6	11	0	87	7	17
2017	Student	49	20	11	8	6	5	2	74	15	66
2014	Indeterminate (permanent)	33	37	15	6	6	2	1	72	13	1512
2014	Term	42	30	13	15	0	0	0	72	15	54
2014	Casual	47	29	11	9	1	2	1	78	11	57
2014	Student	47	21	13	2	9	2	5	73	12	28
2011	Indeterminate (permanent)	34	36	12	9	5	3	1	73	14	2719
2011	Term	40	30	7	14	3	4	2	75	18	148
2011	Casual	40	30	11	6	3	11	0	78	10	72
2011	Student	33	29	15	14	2	4	2	67	17	48
2011	Governor-in-council appointment	45	23	0	8	23	0	0	69	31	13
2008	Indeterminate (permanent)	34	37	12	9	4	4	1	74	14	3048
2008	Seasonal	23	39	14	17	0	8	0	67	18	13
2008	Term	37	29	11	8	5	7	3	73	14	198
2008	Casual	27	28	9	15	5	15	1	65	24	55
2008	Student	46	22	17	8	2	5	0	71	11	53

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	19	31	22	14	10	3	1	52	25	1712
2017	Term	23	21	31	11	9	4	1	46	21	158
2017	Casual	33	6	23	0	12	15	12	53	16	17
2017	Student	33	19	21	12	5	9	0	58	19	66
2014	Indeterminate (permanent)	19	29	22	14	10	4	1	51	26	1513
2014	Term	24	19	27	13	0	17	0	52	15	54
2014	Casual	16	16	22	9	3	33	1	49	18	57
2014	Student	23	22	12	21	5	11	7	55	31	28
2011	Indeterminate (permanent)	16	35	22	12	7	6	1	55	21	2719
2011	Term	17	24	25	17	5	8	4	46	25	149
2011	Casual	15	19	26	6	6	24	4	47	16	72
2011	Student	15	13	22	29	7	15	0	33	42	46
2011	Governor-in-council appointment	45	23	8	8	8	8	0	75	17	13

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	17	24	17	19	14	8	2	45	36	1715
2017	Term	20	19	22	12	14	12	2	45	30	158
2017	Casual	23	6	17	0	16	17	22	47	25	17
2017	Student	36	18	11	3	8	19	6	71	14	66
2014	Indeterminate (permanent)	15	25	17	19	15	8	2	44	38	1512
2014	Term	21	25	14	16	5	15	4	57	26	54
2014	Casual	11	18	15	4	3	23	26	56	13	56
2014	Student	27	20	16	14	5	7	12	58	23	28
2011	Indeterminate (permanent)	16	25	20	17	13	8	2	45	33	2727
2011	Term	16	25	20	13	7	13	6	51	24	149
2011	Casual	23	28	23	4	4	10	8	62	10	72
2011	Student	23	29	16	2	2	24	4	71	6	48
2011	Governor-in-council appointment	23	8	6	16	23	8	16	41	51	13

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	68	17	8	3	2	0	3	87	5	1716
2017	Term	75	7	7	4	1	1	6	87	6	158
2017	Casual	83	11	0	0	0	0	6	100	0	17
2017	Student	81	2	3	0	0	5	9	96	0	66
2014	Indeterminate (permanent)	62	19	7	3	2	2	4	86	6	1514
2014	Term	74	16	5	4	0	0	2	91	4	54
2014	Casual	58	14	2	1	0	14	11	96	2	57
2014	Student	52	7	14	5	0	0	23	76	6	28

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	70	17	6	2	1	2	2	90	4	1714
2017	Term	72	12	5	2	2	2	5	90	4	159
2017	Casual	83	17	0	0	0	0	0	100	0	17
2017	Student	87	6	2	2	2	2	2	95	3	66
2014	Indeterminate (permanent)	66	19	7	2	2	2	2	89	4	1513
2014	Term	61	20	1	3	1	11	2	93	5	54
2014	Casual	71	12	1	3	0	9	4	95	4	57
2014	Student	77	2	9	5	0	0	7	85	5	27
2011	Indeterminate (permanent)	67	19	6	3	2	1	3	89	5	2726
2011	Term	61	27	3	4	1	2	3	92	5	149
2011	Casual	72	11	3	0	4	1	8	92	5	73
2011	Student	73	13	6	2	0	0	6	91	2	47
2011	Governor-in-council appointment	62	23	8	0	6	0	0	86	6	13
2008	Indeterminate (permanent)	70	17	5	3	2	1	2	90	5	3048
2008	Seasonal	75	8	8	0	0	8	0	91	0	13
2008	Term	74	14	6	2	1	3	2	91	3	197
2008	Casual	73	17	1	3	0	0	5	95	4	56
2008	Student	84	12	0	0	0	0	4	100	0	53

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	17	29	17	19	14	3	0	48	35	1716
2017	Term	27	27	18	13	6	8	1	59	22	159
2017	Casual	40	31	23	0	0	0	6	75	0	17
2017	Student	45	35	3	8	0	6	3	88	9	65
2014	Indeterminate (permanent)	11	24	20	22	20	3	0	37	43	1512
2014	Term	12	32	21	15	7	12	0	50	26	54
2014	Casual	27	18	13	4	5	17	18	69	12	57
2014	Student	29	16	19	13	5	5	14	55	22	28
2011	Indeterminate (permanent)	17	31	18	17	14	2	1	50	32	2728
2011	Term	28	31	20	7	5	8	1	65	13	149
2011	Casual	23	25	26	5	4	6	10	58	11	73
2011	Student	29	35	23	4	0	6	2	70	5	47
2011	Governor-in-council appointment	31	30	8	8	16	0	8	66	25	13
2008	Indeterminate (permanent)	21	36	17	15	9	2	1	59	24	3049
2008	Seasonal	14	30	8	23	0	25	0	59	30	13
2008	Term	22	39	17	10	6	4	1	64	18	198
2008	Casual	13	38	14	8	9	12	6	62	20	56
2008	Student	33	39	16	5	0	5	2	78	5	53

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	16	25	15	19	21	3	2	43	42	1713
2017	Term	21	26	20	10	15	6	2	51	27	158
2017	Casual	33	26	23	0	6	0	11	67	7	17
2017	Student	32	19	14	9	8	11	8	63	21	65
2014	Indeterminate (permanent)	10	21	17	20	27	3	2	33	49	1514
2014	Term	18	19	23	16	10	14	0	42	31	53
2014	Casual	10	7	14	11	13	17	29	30	44	57
2014	Student	14	18	21	14	7	9	18	43	28	28
2011	Indeterminate (permanent)	10	24	17	18	24	2	4	37	45	2734
2011	Term	18	15	21	15	15	5	9	39	36	149
2011	Casual	9	21	21	9	16	7	16	39	33	73
2011	Student	21	19	10	24	4	9	13	51	36	47
2011	Governor-in-council appointment	8	8	0	8	14	0	62	41	59	13
2008	Indeterminate (permanent)	16	30	15	18	16	2	3	48	35	3050
2008	Seasonal	8	17	8	36	17	8	6	29	61	13
2008	Term	18	27	16	20	9	6	5	50	32	198
2008	Casual	8	19	17	13	12	10	20	39	37	56
2008	Student	25	32	15	10	4	5	9	66	16	53

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	17	33	21	16	10	4	0	52	26	1715
2017	Term	23	32	22	10	4	8	1	60	16	159
2017	Casual	22	48	17	6	0	6	0	75	7	17
2017	Student	28	33	12	9	8	11	0	68	19	66

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	36	36	16	5	4	3	0	74	9	1711
2017	Term	45	26	13	5	3	7	1	77	9	158
2017	Casual	44	9	23	0	6	12	6	65	7	17
2017	Student	53	29	8	2	0	5	5	90	2	65
2014	Indeterminate (permanent)	34	35	19	4	3	5	0	73	7	1511
2014	Term	40	35	15	4	1	4	0	78	6	54
2014	Casual	58	14	12	3	1	10	1	82	5	57
2014	Student	44	31	11	2	0	7	5	85	2	28

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	35	40	13	8	3	2	0	76	11	1715
2017	Term	55	31	6	4	3	1	0	87	7	158
2017	Casual	51	27	11	6	0	6	0	82	7	17
2017	Student	59	25	11	2	0	2	2	87	2	66
2014	Indeterminate (permanent)	32	41	13	8	4	3	0	75	12	1514
2014	Term	49	31	15	3	0	2	0	82	3	54
2014	Casual	70	16	8	2	1	2	0	88	4	57
2014	Student	60	25	9	2	5	0	0	84	7	28
2011	Indeterminate (permanent)	26	40	18	7	5	3	0	69	12	2719
2011	Term	34	42	14	5	2	3	0	79	7	150
2011	Casual	34	51	8	3	3	1	0	86	6	73
2011	Student	56	33	8	2	0	0	0	89	2	48
2011	Governor-in-council appointment	42	25	25	8	0	0	0	67	8	12

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	40	38	9	8	4	0	79	12	1711
2017	Term	66	22	5	5	2	0	88	7	159
2017	Casual	71	23	6	0	0	0	94	0	17
2017	Student	77	18	2	3	0	0	95	3	66
2014	Indeterminate (permanent)	32	40	12	9	7	0	72	16	1511
2014	Term	66	28	3	3	0	0	94	3	54
2014	Casual	76	21	1	2	0	0	97	2	57
2014	Student	57	36	2	5	0	0	93	5	28
2011	Indeterminate (permanent)	32	41	14	8	5	0	73	13	2713
2011	Term	52	29	13	3	2	1	81	5	148
2011	Casual	52	36	10	1	1	0	88	3	72
2011	Student	68	32	0	0	0	0	100	0	47
2011	Governor-in-council appointment	67	25	0	0	8	0	92	8	12
2008	Indeterminate (permanent)	36	42	11	7	3	1	79	10	3048
2008	Seasonal	47	53	0	0	0	0	100	0	13
2008	Term	42	40	11	5	1	1	82	7	196
2008	Casual	39	47	8	5	0	1	86	6	56
2008	Student	70	29	2	0	0	0	98	0	52

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	28	32	18	12	9	0	61	21	1714
2017	Term	54	28	10	4	4	0	82	9	158
2017	Casual	45	22	17	9	6	0	67	16	17
2017	Student	53	29	11	6	0	0	83	6	66
2014	Indeterminate (permanent)	16	30	20	17	17	1	46	34	1514
2014	Term	40	41	9	6	4	0	81	10	54
2014	Casual	53	32	10	5	0	0	85	5	57
2014	Student	63	21	11	5	0	0	84	5	28
2011	Indeterminate (permanent)	24	34	19	13	8	1	59	21	2721
2011	Term	38	35	15	7	4	1	74	11	150
2011	Casual	44	38	12	0	4	1	84	4	73
2011	Student	56	31	11	2	0	0	87	2	48
2011	Governor-in-council appointment	67	17	8	0	8	0	83	8	12

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	27	36	17	12	7	0	63	19	1716
2017	Term	50	33	7	8	3	0	82	11	159
2017	Casual	45	28	12	16	0	0	73	16	17
2017	Student	59	29	4	9	0	0	87	9	66
2014	Indeterminate (permanent)	16	30	21	18	16	0	45	34	1514
2014	Term	37	48	11	3	1	0	85	4	54
2014	Casual	57	31	7	5	0	0	88	5	57
2014	Student	63	28	5	5	0	0	91	5	28
2011	Indeterminate (permanent)	23	38	17	14	8	0	62	21	2717
2011	Term	33	37	18	8	3	0	70	11	150
2011	Casual	43	37	14	3	1	1	82	4	72
2011	Student	54	31	13	2	0	0	85	2	48
2011	Governor-in-council appointment	50	33	8	8	0	0	83	8	12
2008	Indeterminate (permanent)	36	40	11	8	3	1	77	12	3052
2008	Seasonal	39	28	17	8	0	8	73	9	13
2008	Term	43	38	9	7	2	1	82	9	197
2008	Casual	32	44	17	6	2	0	76	7	56
2008	Student	61	26	11	0	2	0	87	2	53

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	29	25	17	14	10	4	0	56	25	1714
2017	Term	44	20	19	8	8	1	0	65	16	159
2017	Casual	39	11	23	0	16	6	6	56	17	17
2017	Student	38	15	17	10	12	5	3	58	24	66
2014	Indeterminate (permanent)	22	23	20	15	14	5	0	48	31	1514
2014	Term	44	25	18	7	3	3	0	72	10	54
2014	Casual	34	13	27	6	5	0	15	56	13	57
2014	Student	43	16	16	14	0	7	5	66	16	28
2011	Indeterminate (permanent)	28	25	16	14	11	5	1	57	27	2719
2011	Term	46	27	9	9	5	3	0	76	15	149
2011	Casual	48	22	15	3	1	11	0	78	5	73
2011	Student	38	17	29	6	2	4	4	60	9	48
2011	Governor-in-council appointment	50	25	8	8	0	0	8	82	9	12
2008	Indeterminate (permanent)	34	29	15	10	7	5	1	66	18	3049
2008	Seasonal	39	23	22	8	8	0	0	62	17	13
2008	Term	33	28	21	9	4	4	1	65	14	197
2008	Casual	28	28	16	8	4	7	9	67	14	56
2008	Student	38	25	17	8	3	6	2	68	13	53

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Indeterminate (permanent)	22	41	37	1717
2017	Term	22	36	42	159
2017	Casual	49	16	34	17
2017	Student	61	11	29	66
2014	Indeterminate (permanent)	23	40	37	1512
2014	Term	20	23	57	54
2014	Casual	35	30	35	57
2014	Student	48	20	31	28
2011	Indeterminate (permanent)	22	47	31	2727
2011	Term	17	54	28	149
2011	Casual	19	55	26	72
2011	Student	27	42	31	48
2011	Governor-in-council appointment	8	77	16	13

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Indeterminate (permanent)	23	34	30	7	0	6	389
2017	Term	4	15	11	3	61	6	35
2017	Student	0	3	3	5	90	0	40
2014	Indeterminate (permanent)	26	27	25	12	9999	10	348
2014	Term	7	22	20	7	9999	43	12
2014	Casual	16	0	21	10	9999	53	26
2014	Student	1	5	9	28	9999	57	15
2011	Indeterminate (permanent)	31	21	34	8	9999	6	609
2011	Term	13	16	19	20	9999	31	25
2011	Casual	13	7	7	0	9999	72	15
2011	Student	0	23	0	15	9999	63	13

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Indeterminate (permanent)	19	81	1713
2017	Term	16	84	159
2017	Student	11	89	66
2014	Indeterminate (permanent)	19	81	1509
2014	Term	17	83	54

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	57	328
2017	Term	72	25
2014	Indeterminate (permanent)	53	290

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	58	328
2017	Term	36	25
2014	Indeterminate (permanent)	58	290

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	8	328
2017	Term	0	25
2014	Indeterminate (permanent)	7	290

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	3	328
2017	Term	0	25

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	4	328
2014	Indeterminate (permanent)	4	290

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	15	328
2014	Indeterminate (permanent)	10	290

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	2	328
2014	Indeterminate (permanent)	6	290

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	45	328
2017	Term	21	25
2014	Indeterminate (permanent)	36	289

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	41	328
2017	Term	37	25
2014	Indeterminate (permanent)	41	289

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	44	328
2017	Term	46	25
2014	Indeterminate (permanent)	50	289

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	39	328
2017	Term	33	25
2014	Indeterminate (permanent)	36	289

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	33	328
2017	Term	21	25
2014	Indeterminate (permanent)	32	289

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	54	328
2017	Term	61	25
2014	Indeterminate (permanent)	59	289

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	39	328
2017	Term	25	25
2014	Indeterminate (permanent)	31	289

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	Term	0	25

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	7	328
2017	Term	20	25
2014	Indeterminate (permanent)	5	289

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	10	328
2014	Indeterminate (permanent)	11	289

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	50	328
2017	Term	37	25
2014	Indeterminate (permanent)	40	289

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	27	328
2017	Term	46	25
2014	Indeterminate (permanent)	30	289

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	12	328
2014	Indeterminate (permanent)	13	289

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	53	327
2017	Term	20	25
2014	Indeterminate (permanent)	54	289

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	32	327
2014	Indeterminate (permanent)	26	289

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	10	327
2014	Indeterminate (permanent)	10	289

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	28	327
2014	Indeterminate (permanent)	26	289

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	10	327
2014	Indeterminate (permanent)	10	289

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	9	327
2017	Term	0	25
2014	Indeterminate (permanent)	7	289

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	12	327
2014	Indeterminate (permanent)	14	289

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	7	327
2014	Indeterminate (permanent)	11	289

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	26	327
2017	Term	56	25
2014	Indeterminate (permanent)	28	289

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	7	296
2017	Term	0	25
2014	Indeterminate (permanent)	10	265

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	13	296
2017	Term	20	25
2014	Indeterminate (permanent)	13	265

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	10	296
2014	Indeterminate (permanent)	9	265

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	7	296
2014	Indeterminate (permanent)	6	265

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	7	296
2017	Term	0	25
2014	Indeterminate (permanent)	8	265

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	8	296
2014	Indeterminate (permanent)	15	265

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	14	296
2014	Indeterminate (permanent)	6	265

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	9	296
2014	Indeterminate (permanent)	6	265

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	13	296
2014	Indeterminate (permanent)	11	265

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	23	296
2017	Term	32	25
2014	Indeterminate (permanent)	20	265

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	6	296
2014	Indeterminate (permanent)	5	265

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	45	296
2017	Term	53	25
2014	Indeterminate (permanent)	39	265

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Term	0	25

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	61	296
2017	Term	53	25
2014	Indeterminate (permanent)	61	265

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Term	0	25

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	16	296
2017	Term	19	25
2014	Indeterminate (permanent)	13	265

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Indeterminate (permanent)	92	8	326
2017	Term	88	12	25

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	12	17	21	8	10	26	7	43	26	1715
2017	Term	19	6	22	5	3	27	18	46	14	159
2017	Casual	33	6	20	0	6	22	12	60	9	17
2017	Student	32	6	8	3	0	36	16	78	6	66
2014	Indeterminate (permanent)	11	16	25	8	8	27	4	40	24	1512
2014	Term	14	17	21	5	3	31	10	52	13	54
2014	Casual	10	11	15	1	0	49	15	57	3	57
2014	Student	25	25	7	0	5	25	14	82	7	28

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	24	29	20	7	7	11	1	61	16	1713
2017	Term	38	20	19	5	2	13	3	69	8	159
2017	Casual	48	17	6	12	0	11	6	79	14	17
2017	Student	47	17	12	2	0	20	2	82	2	66
2014	Indeterminate (permanent)	19	28	22	10	7	14	1	55	20	1510
2014	Term	31	22	19	3	3	17	5	68	8	54
2014	Casual	44	10	14	2	0	29	1	77	3	57
2014	Student	36	34	9	0	5	11	5	84	5	28
2011	Indeterminate (permanent)	29	37	17	8	4	6	0	70	12	2709
2011	Term	42	32	13	3	1	7	1	82	4	149
2011	Casual	40	31	14	1	4	10	0	79	6	72
2011	Student	46	28	13	2	0	9	2	84	2	47
2011	Governor-in-council appointment	47	22	0	16	16	0	0	69	31	13

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	31	51	7	5	2	1	3	85	8	1716
2017	Term	14	43	13	15	8	3	3	61	25	159
2017	Casual	17	12	6	0	6	17	42	71	14	17
2017	Student	15	11	5	11	11	13	35	49	42	66
2014	Indeterminate (permanent)	31	53	10	2	0	0	3	87	3	1513
2014	Term	17	45	15	6	9	3	5	68	16	54
2014	Casual	11	12	11	8	2	17	38	52	24	57
2014	Student	10	18	18	2	7	18	27	51	16	28
2011	Indeterminate (permanent)	29	53	9	5	1	1	2	85	6	2721
2011	Term	17	39	17	15	7	1	4	59	23	149
2011	Casual	7	32	17	6	7	10	21	57	19	72
2011	Student	11	26	8	15	11	6	23	52	37	47
2011	Governor-in-council appointment	8	0	0	0	0	0	92	100	0	13
2008	Indeterminate (permanent)	29	49	10	7	2	1	3	81	9	3054
2008	Seasonal	6	22	17	14	17	8	17	37	41	13
2008	Term	8	39	17	15	9	8	3	54	27	197
2008	Casual	6	13	16	13	10	2	40	34	39	55
2008	Student	14	17	18	11	4	7	30	48	23	53

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	13	28	21	10	6	18	4	52	21	1706
2017	Term	12	18	21	9	4	31	6	48	20	159
2017	Casual	6	0	6	0	0	28	60	47	0	17
2017	Student	12	8	6	0	0	38	36	76	0	66
2014	Indeterminate (permanent)	12	29	24	10	7	14	5	50	21	1514
2014	Term	17	18	26	6	1	21	10	52	11	54
2014	Casual	7	5	14	3	0	32	39	41	9	57
2014	Student	5	9	31	0	0	9	45	31	0	28
2011	Indeterminate (permanent)	14	32	22	10	5	13	3	55	18	2716
2011	Term	16	26	24	6	1	21	6	57	10	150
2011	Casual	7	24	17	3	3	26	20	57	10	73
2011	Student	6	17	17	0	2	25	32	55	5	47
2011	Governor-in-council appointment	8	16	0	0	0	0	77	100	0	13

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	43	31	11	4	2	6	3	82	6	1715
2017	Term	42	21	13	2	1	18	3	80	3	158
2017	Casual	34	11	0	0	0	23	31	100	0	17
2017	Student	19	11	5	0	0	32	33	87	0	66
2014	Indeterminate (permanent)	40	33	10	4	3	8	3	82	7	1513
2014	Term	32	32	16	0	0	14	6	80	0	54
2014	Casual	14	13	8	0	1	27	37	73	4	57
2014	Student	23	12	16	0	0	22	27	69	0	28
2011	Indeterminate (permanent)	39	36	12	4	2	5	2	81	6	2721
2011	Term	34	35	11	7	0	10	4	79	8	150
2011	Casual	17	30	11	0	0	19	23	81	0	73
2011	Student	27	15	10	2	0	26	19	78	4	47
2011	Governor-in-council appointment	8	8	0	0	0	0	84	100	0	13
2008	Indeterminate (permanent)	39	38	10	3	1	7	3	84	4	3046
2008	Seasonal	14	23	33	0	0	17	14	53	0	13
2008	Term	30	30	15	4	1	18	1	75	7	197
2008	Casual	14	25	7	2	0	23	29	82	3	55
2008	Student	21	24	14	0	0	12	30	76	0	53

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	32	33	15	5	3	10	3	74	9	1714
2017	Term	39	22	17	1	1	19	3	77	2	159
2017	Casual	28	11	0	0	0	29	31	100	0	17
2017	Student	19	11	6	0	0	30	33	83	0	66
2014	Indeterminate (permanent)	26	30	19	7	6	9	3	64	14	1513
2014	Term	27	27	20	3	1	17	5	70	5	54
2014	Casual	10	10	12	1	1	27	38	59	6	56
2014	Student	18	10	11	5	0	29	27	64	10	28
2011	Indeterminate (permanent)	29	36	16	5	3	9	2	73	9	2712
2011	Term	30	32	17	3	1	13	4	76	4	148
2011	Casual	15	31	7	1	0	22	23	84	3	72
2011	Student	30	13	12	0	0	24	21	78	0	47
2011	Governor-in-council appointment	8	8	0	0	0	0	83	100	0	12
2008	Indeterminate (permanent)	34	37	13	6	2	5	2	77	9	3049
2008	Seasonal	14	41	17	0	0	14	14	77	0	13
2008	Term	36	30	15	5	2	11	2	76	7	198
2008	Casual	17	27	10	0	4	14	28	75	7	55
2008	Student	45	20	7	0	0	7	21	90	0	53

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Indeterminate (permanent)	7	93	1709
2017	Term	6	94	159
2014	Indeterminate (permanent)	7	93	1509

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	28	122
2014	Indeterminate (permanent)	33	99

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	86	122
2014	Indeterminate (permanent)	81	99

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	0	122
2014	Indeterminate (permanent)	0	99

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	5	122

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	4	122
2014	Indeterminate (permanent)	6	99

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	8	122

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	12	122
2014	Indeterminate (permanent)	7	99

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	10	122
2014	Indeterminate (permanent)	8	99

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	7	122
2014	Indeterminate (permanent)	6	99

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	6	122

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	23	122
2014	Indeterminate (permanent)	20	99

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	33	122
2014	Indeterminate (permanent)	24	99

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	11	122
2014	Indeterminate (permanent)	5	99

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	17	122
2014	Indeterminate (permanent)	29	99

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	33	122
2014	Indeterminate (permanent)	21	99

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	0	122
2014	Indeterminate (permanent)	0	99

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	15	122
2014	Indeterminate (permanent)	36	99

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	29	123
2014	Indeterminate (permanent)	20	99

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	19	123
2014	Indeterminate (permanent)	11	99

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	9	123
2014	Indeterminate (permanent)	5	99

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	27	123
2014	Indeterminate (permanent)	30	99

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	10	123
2014	Indeterminate (permanent)	6	99

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	6	123
2014	Indeterminate (permanent)	7	99

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	9	123
2014	Indeterminate (permanent)	14	99

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	47	123
2014	Indeterminate (permanent)	51	99

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	7	109

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	6	109
2014	Indeterminate (permanent)	11	92

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	13	109
2014	Indeterminate (permanent)	4	92

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	11	109
2014	Indeterminate (permanent)	8	92

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	13	109
2014	Indeterminate (permanent)	16	92

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	30	109
2014	Indeterminate (permanent)	22	92

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	12	109
2014	Indeterminate (permanent)	6	92

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	61	109
2014	Indeterminate (permanent)	52	92

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	66	109
2014	Indeterminate (permanent)	60	92

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	13	109
2014	Indeterminate (permanent)	12	92

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Indeterminate (permanent)	87	13	123

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	15	16	24	3	3	33	6	50	11	1716
2017	Term	20	13	17	2	1	35	12	62	6	159
2017	Casual	17	6	38	0	0	28	11	38	0	17
2017	Student	33	14	3	2	0	30	18	91	3	66
2014	Indeterminate (permanent)	13	15	27	3	4	33	5	46	10	1512
2014	Term	22	12	27	0	0	28	11	56	0	54
2014	Casual	17	10	18	1	0	45	10	58	3	57
2014	Student	23	23	2	0	0	31	21	95	0	28

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	28	29	19	4	3	15	2	69	9	1716
2017	Term	40	30	13	2	2	11	2	81	4	159
2017	Casual	28	27	23	0	0	22	0	71	0	17
2017	Student	46	31	2	2	2	14	5	94	4	65
2014	Indeterminate (permanent)	23	27	25	4	3	17	1	61	9	1510
2014	Term	34	20	34	0	0	9	3	61	0	54
2014	Casual	42	26	13	0	0	13	5	84	0	56
2014	Student	32	30	20	0	0	12	6	76	0	26
2011	Indeterminate (permanent)	34	39	14	4	2	7	0	79	6	2717
2011	Term	46	31	11	5	1	5	2	82	6	150
2011	Casual	41	37	9	1	1	10	0	86	3	73
2011	Student	55	28	6	0	0	9	2	93	0	47
2011	Governor-in-council appointment	47	30	16	0	8	0	0	77	8	13

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	18	21	19	17	23	1	40	41	1711
2017	Term	9	28	29	17	17	0	38	34	159
2017	Casual	24	6	22	17	25	6	31	45	17
2017	Student	25	15	19	19	20	2	41	40	66

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	12	22	26	19	21	1	34	40	1709
2017	Term	30	30	26	9	4	0	60	13	159
2017	Casual	56	28	11	5	0	0	84	5	17
2017	Student	40	34	23	0	2	2	75	2	66

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	18	27	24	15	13	3	46	29	1703
2017	Term	43	31	16	5	2	3	76	7	159
2017	Casual	66	28	6	0	0	0	94	0	17
2017	Student	57	12	19	5	0	7	74	5	66

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	12	22	22	19	24	0	1	34	43	1712
2017	Term	27	30	14	19	8	1	1	58	27	159
2017	Casual	50	33	5	12	0	0	0	83	12	17
2017	Student	38	22	21	13	3	0	3	62	16	65

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	45	24	12	5	4	0	11	77	10	1707
2017	Term	67	12	4	2	1	1	13	92	4	159
2017	Casual	78	6	5	0	0	0	11	94	0	17
2017	Student	72	17	3	0	0	0	8	97	0	65

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	25	30	22	13	10	0	56	22	1707
2017	Term	48	23	17	6	6	0	71	12	157
2017	Casual	66	17	6	0	6	6	88	6	17
2017	Student	48	29	20	2	1	0	77	3	65

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	22	33	23	12	8	0	1	56	20	1709
2017	Term	39	39	15	5	2	0	1	79	7	157
2017	Casual	60	17	12	6	0	0	6	82	6	17
2017	Student	47	30	14	5	1	2	2	80	6	66

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	15	28	26	16	12	1	1	45	29	1705
2017	Term	35	34	20	7	4	1	0	69	11	157
2017	Casual	43	22	17	6	6	0	6	69	12	17
2017	Student	45	30	17	6	2	0	2	75	7	66

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	22	31	23	13	9	1	1	54	23	1706
2017	Term	39	32	20	5	4	0	0	71	9	157
2017	Casual	45	11	29	0	15	0	0	56	15	17
2017	Student	24	31	30	12	2	0	2	56	14	66

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	20	28	22	16	13	1	49	29	1701
2017	Term	36	30	21	8	5	1	66	13	157
2017	Casual	35	34	15	17	0	0	68	17	17
2017	Student	29	42	26	2	0	2	72	2	66

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	49	23	14	7	5	1	74	12	1713
2017	Term	67	19	8	3	3	1	87	6	159
2017	Casual	72	17	11	0	0	0	89	0	17
2017	Student	67	15	13	3	0	2	83	3	66

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	71	13	6	3	3	1	2	86	7	1712
2017	Term	77	10	6	3	1	0	4	91	4	159
2017	Casual	88	6	0	0	6	0	0	94	6	17
2017	Student	75	14	5	2	0	0	5	94	2	66

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	52	30	10	3	3	1	83	6	1711
2017	Term	68	24	5	1	0	3	94	1	158
2017	Casual	73	15	6	0	6	0	88	6	17
2017	Student	77	17	2	0	0	5	98	0	66

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	59	21	8	5	5	0	1	81	11	1701
2017	Term	76	12	6	3	0	1	3	91	3	159
2017	Casual	88	6	0	6	0	0	0	94	6	17
2017	Student	81	8	6	0	0	0	5	94	0	66

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	51	11	4	2	1	0	31	89	4	1711
2017	Term	67	1	1	0	0	1	30	98	0	159
2017	Casual	72	0	6	0	0	0	23	93	0	17
2017	Student	72	6	2	0	0	0	20	98	0	65

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	59	20	9	3	2	0	6	85	6	1704
2017	Term	70	15	6	2	1	1	6	91	3	157
2017	Casual	83	12	0	0	0	0	6	100	0	17
2017	Student	80	8	3	3	0	0	6	93	3	65

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	69	18	6	2	2	1	4	90	4	1715
2017	Term	8	14	16	24	36	1	1	22	61	159
2017	Casual	37	6	23	12	5	6	11	51	20	17
2017	Student	49	18	17	10	5	0	2	68	14	66

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	51	30	11	4	2	2	83	6	1712
2017	Term	54	29	9	3	3	1	84	6	159
2017	Casual	72	11	11	0	0	6	88	0	17
2017	Student	58	17	17	5	0	3	78	5	66

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	9	27	39	16	9	0	36	25	1713
2017	Term	15	39	31	6	7	1	55	14	158
2017	Casual	34	28	32	6	0	0	62	6	17
2017	Student	29	41	24	3	3	0	70	6	66

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	13	27	37	16	7	0	0	23	40	1709
2017	Term	6	16	38	25	14	0	1	40	22	156
2017	Casual	16	6	33	11	23	0	12	38	24	17
2017	Student	5	10	36	29	19	2	0	49	15	66

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	43	39	9	5	3	1	0	82	9	1714
2017	Term	49	39	7	4	1	0	0	88	5	159
2017	Casual	51	31	12	0	0	0	6	88	0	17
2017	Student	39	45	6	8	2	0	0	85	9	66

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	18	39	14	15	13	1	57	29	1712
2017	Term	36	40	9	11	4	1	76	15	159
2017	Casual	23	39	26	0	6	6	66	7	17
2017	Student	31	45	9	11	0	5	79	11	66

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Indeterminate (permanent)	26	74	1712
2017	Term	14	86	159
2017	Student	14	86	66
2014	Indeterminate (permanent)	21	79	1510
2014	Term	10	90	54

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Indeterminate (permanent)	80	20	447
2017	Term	77	23	23
2014	Indeterminate (permanent)	79	21	309

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	39	39	5	13	3	1	79	16	355
2017	Term	62	22	5	11	0	0	84	11	18
2014	Indeterminate (permanent)	48	30	6	11	4	0	78	15	248

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	25	22	20	13	18	2	0	25	75	1714
2017	Term	16	25	28	16	11	4	1	16	84	159
2017	Casual	17	29	17	6	31	0	0	17	83	17
2017	Student	23	26	14	15	19	2	2	24	76	66

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	21	1243
2017	Term	40	126
2017	Casual	45	14
2017	Student	60	49

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	38	1243
2017	Term	30	126
2017	Casual	47	14
2017	Student	50	49

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	18	1243
2017	Term	18	126
2017	Casual	20	14
2017	Student	35	49

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	49	1243
2017	Term	27	126
2017	Casual	11	14
2017	Student	22	49

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	6	1243
2017	Term	0	126
2017	Casual	0	14
2017	Student	2	49

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Indeterminate (permanent)	40	1243
2017	Term	50	126
2017	Casual	42	14
2017	Student	28	49

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Indeterminate (permanent)	4	41	22	11	6	16	1234
2017	Term	4	52	22	14	3	5	126
2017	Casual	0	66	28	0	0	7	14
2017	Student	9	49	14	18	1	9	47

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	9	21	12	19	30	2	7	33	54	1249
2017	Term	16	27	17	15	19	3	2	46	36	127
2017	Casual	20	20	7	20	32	0	0	40	52	14
2017	Student	23	29	10	8	24	0	6	56	34	49

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	3	7	10	18	54	2	6	11	78	1248
2017	Term	4	12	14	16	51	1	3	16	69	127
2017	Casual	21	20	0	7	46	0	7	44	56	14
2017	Student	10	15	8	22	34	0	11	28	63	49

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Veterans Affairs Canada by Question 102. What is your current employee status?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me