2017 Public Service Employee Survey Results for Veterans Affairs Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - AS

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	42	48	3	4	2	0	91	6	290
2017	AS-01	45	51	2	2	0	0	97	2	62
2017	AS-02	34	62	2	2	0	0	96	2	50
2017	AS-03	46	40	6	3	6	0	86	9	35
2017	AS-04	32	54	0	12	2	0	86	14	59
2017	AS-05	55	29	6	6	3	0	84	10	31
2017	AS-06	45	42	8	3	2	0	87	5	38
2017	AS-07	46	54	0	0	0	0	100	0	11
2014	AS	46	44	4	4	2	0	90	6	282
2014	AS-01	53	32	2	4	6	2	87	11	47
2014	AS-02	59	32	5	4	0	0	91	4	56
2014	AS-03	42	43	10	5	0	0	85	5	40
2014	AS-04	32	60	0	4	4	0	92	8	53
2014	AS-05	44	44	6	6	0	0	88	6	32
2014	AS-06	50	48	0	2	0	0	98	2	44
2011	AS	45	43	3	6	3	0	88	10	428
2011	AS-01	45	43	3	4	5	0	88	9	77
2011	AS-02	40	46	2	11	1	0	86	12	91
2011	AS-03	47	39	1	7	4	1	88	11	76
2011	AS-04	39	49	6	4	1	0	88	6	69
2011	AS-05	45	39	5	8	3	0	84	11	38
2011	AS-06	53	39	0	4	5	0	91	9	57
2011	AS-07	63	26	0	5	5	0	89	11	19
2008	AS	49	40	3	6	2	0	89	8	451
2008	AS-01	55	37	3	3	1	0	92	5	86
2008	AS-02	53	35	5	7	1	0	88	7	107
2008	AS-03	46	41	1	8	4	0	88	11	80
2008	AS-04	41	51	2	5	2	0	92	7	59
2008	AS-05	43	46	5	5	0	0	89	5	37
2008	AS-06	48	43	0	9	0	0	91	9	54
2008	AS-07	60	30	5	0	5	0	90	5	20

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	80	16	2	0	0	0	1	97	1	288
2017	AS-01	77	21	0	0	2	0	0	98	2	62
2017	AS-02	71	21	6	2	0	0	0	92	2	49
2017	AS-03	89	9	0	0	0	0	3	100	0	35
2017	AS-04	75	19	5	0	0	0	2	95	0	59
2017	AS-05	94	6	0	0	0	0	0	100	0	31
2017	AS-06	89	11	0	0	0	0	0	100	0	37
2017	AS-07	73	27	0	0	0	0	0	100	0	11
2014	AS	78	18	2	1	0	0	0	96	1	282
2014	AS-01	85	13	0	0	2	0	0	98	2	47
2014	AS-02	75	20	5	0	0	0	0	95	0	56
2014	AS-03	70	25	0	2	0	0	2	97	3	40
2014	AS-04	81	15	0	4	0	0	0	96	4	53
2014	AS-05	81	9	9	0	0	0	0	91	0	32
2014	AS-06	73	25	2	0	0	0	0	98	0	44
2011	AS	76	17	3	2	0	0	2	95	2	429
2011	AS-01	81	12	1	1	1	3	1	96	3	77
2011	AS-02	67	22	7	3	0	0	1	90	3	91
2011	AS-03	75	17	5	1	0	0	1	93	1	76
2011	AS-04	77	19	0	0	0	0	4	100	0	69
2011	AS-05	87	8	3	0	0	0	3	97	0	38
2011	AS-06	79	16	2	2	2	0	0	95	3	58
2011	AS-07	68	21	5	5	0	0	0	89	5	19
2008	AS	80	16	2	1	0	0	0	97	1	451
2008	AS-01	76	19	5	1	0	0	0	94	1	86
2008	AS-02	89	9	0	1	0	0	1	99	1	107
2008	AS-03	75	21	1	3	0	0	0	96	3	80
2008	AS-04	80	15	2	0	2	2	0	97	2	59
2008	AS-05	65	32	3	0	0	0	0	97	0	37
2008	AS-06	85	13	2	0	0	0	0	98	0	54
2008	AS-07	95	5	0	0	0	0	0	100	0	20

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	72	18	3	4	1	0	2	92	5	289
2017	AS-01	68	21	3	5	0	0	3	92	5	62
2017	AS-02	61	29	6	2	2	0	0	90	4	49
2017	AS-03	69	11	3	9	3	0	6	85	12	35
2017	AS-04	73	20	3	2	0	0	2	95	2	59
2017	AS-05	97	3	0	0	0	0	0	100	0	31
2017	AS-06	74	18	5	3	0	0	0	92	3	38
2017	AS-07	82	9	0	9	0	0	0	91	9	11
2014	AS	62	27	4	6	0	0	1	90	6	282
2014	AS-01	69	15	4	10	2	0	0	83	13	47
2014	AS-02	61	32	2	5	0	0	0	93	5	56
2014	AS-03	55	25	10	5	0	0	5	84	5	40
2014	AS-04	62	26	2	9	0	0	0	89	9	53
2014	AS-05	59	31	3	6	0	0	0	91	6	32
2014	AS-06	68	30	2	0	0	0	0	98	0	44
2011	AS	61	24	5	7	3	0	1	85	10	428
2011	AS-01	65	19	6	5	4	0	0	84	9	77
2011	AS-02	54	26	7	8	3	0	2	82	11	91
2011	AS-03	56	20	5	15	1	1	1	78	16	75
2011	AS-04	58	29	4	7	0	0	1	88	7	69
2011	AS-05	66	24	5	3	3	0	0	89	5	38
2011	AS-06	69	21	2	3	5	0	0	90	9	58
2011	AS-07	68	26	0	5	0	0	0	95	5	19
2008	AS	69	20	2	6	3	0	1	89	8	449
2008	AS-01	64	26	2	5	2	0	1	91	7	86
2008	AS-02	73	14	3	7	3	0	1	88	10	106
2008	AS-03	68	21	4	4	3	0	1	90	6	80
2008	AS-04	69	22	5	2	0	0	2	93	2	59
2008	AS-05	69	11	0	11	8	0	0	81	19	36
2008	AS-06	72	20	0	6	2	0	0	93	7	54
2008	AS-07	70	30	0	0	0	0	0	100	0	20

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	48	36	6	7	3	0	83	10	290
2017	AS-01	47	39	3	6	5	0	86	11	62
2017	AS-02	42	36	14	8	0	0	78	8	50
2017	AS-03	49	26	11	11	3	0	74	14	35
2017	AS-04	53	37	3	5	2	0	90	7	59
2017	AS-05	55	32	6	6	0	0	87	6	31
2017	AS-06	45	42	3	5	5	0	87	10	38
2017	AS-07	36	37	0	0	27	0	73	27	11
2014	AS	53	33	5	7	2	0	86	9	281
2014	AS-01	51	29	7	10	2	0	80	13	47
2014	AS-02	59	27	5	9	0	0	86	9	56
2014	AS-03	53	37	5	2	2	0	90	5	40
2014	AS-04	47	40	2	8	4	0	87	11	53
2014	AS-05	59	25	9	6	0	0	84	6	32
2014	AS-06	46	37	7	7	2	0	84	9	43
2011	AS	48	36	6	7	3	0	84	10	429
2011	AS-01	38	43	9	8	3	0	81	10	77
2011	AS-02	44	36	11	5	3	0	80	9	91
2011	AS-03	50	38	3	5	4	0	88	9	76
2011	AS-04	45	39	1	12	1	1	85	13	69
2011	AS-05	55	34	5	3	3	0	89	5	38
2011	AS-06	53	26	7	7	7	0	79	14	58
2011	AS-07	79	16	0	0	5	0	95	5	19

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	20	44	13	12	9	0	1	65	22	290
2017	AS-01	19	39	14	13	13	0	2	59	26	62
2017	AS-02	20	50	8	10	10	0	2	72	20	50
2017	AS-03	26	20	23	23	9	0	0	46	31	35
2017	AS-04	17	58	7	12	7	0	0	75	19	59
2017	AS-05	23	45	16	6	10	0	0	68	16	31
2017	AS-06	21	50	11	13	5	0	0	71	18	38
2017	AS-07	18	27	37	0	18	0	0	45	18	11
2014	AS	20	38	12	20	10	0	0	58	30	282
2014	AS-01	19	41	4	25	8	0	2	61	34	47
2014	AS-02	28	38	12	14	7	0	0	66	21	56
2014	AS-03	17	42	15	20	5	0	0	60	25	40
2014	AS-04	17	36	11	23	13	0	0	53	36	53
2014	AS-05	25	34	13	16	13	0	0	59	28	32
2014	AS-06	14	39	14	23	11	0	0	52	34	44
2011	AS	23	40	14	14	7	0	1	64	22	429
2011	AS-01	19	47	16	13	5	0	0	66	18	77
2011	AS-02	19	43	20	12	5	1	0	62	18	91
2011	AS-03	22	39	11	20	8	0	0	62	28	76
2011	AS-04	25	41	9	17	6	0	3	67	24	69
2011	AS-05	21	34	11	16	18	0	0	55	34	38
2011	AS-06	29	38	17	10	3	0	2	68	14	58
2011	AS-07	42	21	11	5	16	5	0	67	22	19
2008	AS	25	46	10	12	5	0	2	73	17	449
2008	AS-01	27	50	9	8	3	0	2	79	12	86
2008	AS-02	27	46	13	8	5	0	1	74	12	106
2008	AS-03	21	48	5	23	4	0	0	69	26	80
2008	AS-04	19	52	9	10	9	0	2	72	19	58
2008	AS-05	22	49	8	16	3	0	3	72	19	37
2008	AS-06	28	37	15	17	2	0	2	66	19	54
2008	AS-07	40	25	10	5	10	5	5	72	17	20

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	34	41	12	7	5	0	0	76	12	291
2017	AS-01	22	49	11	8	8	2	0	72	16	62
2017	AS-02	36	30	22	6	6	0	0	66	12	50
2017	AS-03	37	34	17	6	6	0	0	71	11	35
2017	AS-04	37	43	7	12	2	0	0	80	13	60
2017	AS-05	39	55	3	3	0	0	0	94	3	31
2017	AS-06	42	34	16	8	0	0	0	76	8	38
2017	AS-07	27	54	9	0	9	0	0	82	9	11
2014	AS	31	38	14	11	7	0	0	68	18	282
2014	AS-01	32	40	9	6	13	0	0	72	19	47
2014	AS-02	32	31	12	23	2	0	0	63	25	56
2014	AS-03	32	37	20	5	5	0	0	70	10	40
2014	AS-04	34	25	25	8	9	0	0	58	17	53
2014	AS-05	13	44	16	22	6	0	0	56	28	32
2014	AS-06	29	57	2	7	5	0	0	86	11	44
2011	AS	38	38	9	10	4	0	0	76	15	427
2011	AS-01	36	38	8	13	5	0	0	74	18	77
2011	AS-02	32	34	16	10	7	0	1	67	17	91
2011	AS-03	43	36	12	7	3	0	0	79	9	75
2011	AS-04	32	41	3	18	4	1	0	75	22	68
2011	AS-05	29	53	3	11	5	0	0	82	16	38
2011	AS-06	47	36	12	3	2	0	0	83	5	58
2011	AS-07	63	26	0	5	5	0	0	89	11	19
2008	AS	39	41	10	7	4	0	0	79	11	451
2008	AS-01	35	40	10	12	3	0	0	74	15	86
2008	AS-02	39	36	14	6	6	0	0	75	11	107
2008	AS-03	35	48	10	4	4	0	0	83	8	80
2008	AS-04	29	59	3	3	5	0	0	88	8	59
2008	AS-05	32	43	11	8	5	0	0	76	14	37
2008	AS-06	56	28	7	6	4	0	0	83	9	54
2008	AS-07	65	25	0	10	0	0	0	90	10	20

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	43	39	7	7	4	0	0	83	10	289
2017	AS-01	37	42	5	6	8	2	0	80	15	62
2017	AS-02	34	42	10	12	2	0	0	76	14	50
2017	AS-03	44	32	6	12	6	0	0	76	18	34
2017	AS-04	44	44	3	7	2	0	0	88	8	59
2017	AS-05	55	35	6	3	0	0	0	90	3	31
2017	AS-06	53	32	13	3	0	0	0	84	3	38
2017	AS-07	36	55	0	0	9	0	0	91	9	11
2014	AS	39	41	9	7	5	0	0	79	12	282
2014	AS-01	43	29	9	8	10	0	0	72	19	47
2014	AS-02	37	41	7	12	2	0	0	79	14	56
2014	AS-03	42	45	10	0	2	0	0	88	2	40
2014	AS-04	38	36	13	6	8	0	0	74	13	53
2014	AS-05	25	41	13	19	3	0	0	66	22	32
2014	AS-06	41	50	2	2	5	0	0	91	7	44
2011	AS	40	43	5	7	4	0	0	83	12	428
2011	AS-01	40	42	6	5	5	1	0	83	11	77
2011	AS-02	32	45	9	9	5	0	0	77	14	91
2011	AS-03	47	39	1	8	4	0	0	87	12	76
2011	AS-04	35	43	6	10	4	0	1	79	15	69
2011	AS-05	34	50	3	11	3	0	0	84	13	38
2011	AS-06	47	42	5	4	2	0	0	89	5	57
2011	AS-07	63	32	0	0	5	0	0	95	5	19
2008	AS	41	45	6	4	3	0	0	86	7	451
2008	AS-01	35	44	9	8	3	0	0	79	12	86
2008	AS-02	47	36	10	4	3	0	0	83	7	107
2008	AS-03	46	43	6	4	1	0	0	89	5	80
2008	AS-04	32	63	0	2	3	0	0	95	5	59
2008	AS-05	38	49	8	3	3	0	0	86	5	37
2008	AS-06	44	46	2	2	6	0	0	91	7	54
2008	AS-07	45	45	0	10	0	0	0	90	10	20

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	52	37	5	4	2	0	0	89	6	290
2017	AS-01	42	44	5	5	5	0	0	86	10	62
2017	AS-02	43	47	10	0	0	0	0	90	0	49
2017	AS-03	51	37	6	6	0	0	0	89	6	35
2017	AS-04	57	35	5	3	0	0	0	92	3	60
2017	AS-05	68	19	3	6	3	0	0	87	10	31
2017	AS-06	61	29	3	8	0	0	0	89	8	38
2017	AS-07	45	37	0	0	18	0	0	82	18	11
2014	AS	44	41	8	5	2	0	0	86	6	281
2014	AS-01	54	33	2	6	4	0	0	87	11	46
2014	AS-02	34	52	11	2	0	2	0	87	2	56
2014	AS-03	48	40	5	5	2	0	0	88	7	40
2014	AS-04	45	40	9	2	4	0	0	85	6	53
2014	AS-05	44	47	3	3	0	0	3	94	3	32
2014	AS-06	48	36	9	7	0	0	0	84	7	44

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	51	30	7	9	3	0	0	81	12	291
2017	AS-01	50	35	8	2	5	0	0	85	6	62
2017	AS-02	52	32	2	14	0	0	0	84	14	50
2017	AS-03	49	31	9	9	3	0	0	80	11	35
2017	AS-04	53	25	8	12	2	0	0	78	13	60
2017	AS-05	55	19	6	16	0	0	3	77	17	31
2017	AS-06	55	26	3	8	8	0	0	82	16	38
2017	AS-07	9	55	18	9	9	0	0	64	18	11
2014	AS	40	33	10	11	5	0	0	73	17	282
2014	AS-01	57	13	9	13	8	0	0	70	21	47
2014	AS-02	44	34	11	7	4	0	0	79	11	56
2014	AS-03	35	38	12	10	5	0	0	73	15	40
2014	AS-04	43	36	8	9	4	0	0	79	13	53
2014	AS-05	28	38	16	13	6	0	0	66	19	32
2014	AS-06	30	41	9	16	5	0	0	70	21	44
2011	AS	46	30	9	10	4	0	0	76	14	428
2011	AS-01	44	35	12	4	5	0	0	79	9	77
2011	AS-02	45	34	9	9	2	0	1	80	11	91
2011	AS-03	51	25	11	12	1	0	0	76	13	75
2011	AS-04	51	29	7	9	3	1	0	81	12	69
2011	AS-05	39	34	8	11	8	0	0	74	18	38
2011	AS-06	41	28	9	14	7	0	2	70	21	58
2011	AS-07	42	16	11	16	16	0	0	58	32	19

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	37	21	13	13	6	2	7	64	21	291
2017	AS-01	39	18	19	8	2	2	13	66	11	62
2017	AS-02	40	22	14	10	6	2	6	67	17	50
2017	AS-03	34	20	9	20	9	0	9	59	31	35
2017	AS-04	38	18	15	15	8	2	3	60	25	60
2017	AS-05	42	26	6	6	3	3	13	81	12	31
2017	AS-06	37	26	8	21	5	3	0	65	27	38
2017	AS-07	9	27	18	9	27	0	9	40	40	11
2014	AS	33	27	12	12	8	1	8	66	21	282
2014	AS-01	38	21	8	6	6	0	20	74	16	47
2014	AS-02	34	18	18	7	7	2	14	62	17	56
2014	AS-03	33	27	7	12	10	0	10	67	25	40
2014	AS-04	38	28	8	15	9	2	0	67	25	53
2014	AS-05	31	34	16	9	9	0	0	66	19	32
2014	AS-06	23	39	14	23	0	0	2	63	23	44
2011	AS	34	24	7	16	11	0	6	63	30	427
2011	AS-01	55	20	8	3	8	0	7	80	11	76
2011	AS-02	26	22	12	20	8	1	11	55	31	91
2011	AS-03	31	20	5	19	19	0	7	54	40	75
2011	AS-04	36	33	6	16	6	0	3	72	22	69
2011	AS-05	29	21	3	26	16	0	5	53	44	38
2011	AS-06	29	28	5	21	14	0	3	59	36	58
2011	AS-07	26	37	5	16	16	0	0	63	32	19
2008	AS	39	26	8	10	10	1	5	70	21	451
2008	AS-01	50	28	5	5	7	2	3	83	12	86
2008	AS-02	36	23	9	9	13	1	7	65	24	107
2008	AS-03	36	19	14	13	11	1	6	59	26	80
2008	AS-04	27	46	7	12	5	2	2	75	18	59
2008	AS-05	43	32	11	3	8	0	3	78	11	37
2008	AS-06	41	24	7	17	11	0	0	65	28	54
2008	AS-07	35	10	0	10	15	0	30	64	36	20

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	34	45	8	9	4	0	79	12	291
2017	AS-01	27	47	13	6	6	0	74	13	62
2017	AS-02	30	50	12	4	4	0	80	8	50
2017	AS-03	43	43	6	3	6	0	86	9	35
2017	AS-04	30	52	5	13	0	0	82	13	60
2017	AS-05	35	45	10	10	0	0	81	10	31
2017	AS-06	48	34	3	16	0	0	82	16	38
2017	AS-07	36	37	0	9	18	0	73	27	11
2014	AS	25	45	12	12	6	0	70	19	282
2014	AS-01	29	41	13	10	6	0	70	17	47
2014	AS-02	24	50	14	7	5	0	73	12	56
2014	AS-03	30	40	12	12	5	0	70	17	40
2014	AS-04	26	45	8	13	8	0	72	21	53
2014	AS-05	13	50	19	16	3	0	63	19	32
2014	AS-06	20	48	9	14	9	0	68	23	44
2011	AS	35	39	8	10	7	0	74	18	427
2011	AS-01	42	42	4	9	4	0	83	13	77
2011	AS-02	30	34	16	13	7	0	64	20	91
2011	AS-03	40	35	7	8	11	0	75	19	75
2011	AS-04	32	39	10	12	7	0	71	19	69
2011	AS-05	29	50	5	5	11	0	79	16	38
2011	AS-06	37	39	5	16	4	0	75	19	57
2011	AS-07	42	42	0	0	16	0	84	16	19
2008	AS	42	41	8	7	2	0	82	10	449
2008	AS-01	37	42	12	8	1	0	79	9	86
2008	AS-02	47	33	7	8	4	1	80	12	107
2008	AS-03	45	39	6	9	1	0	84	10	80
2008	AS-04	33	51	9	5	2	0	84	7	57
2008	AS-05	41	43	11	3	3	0	84	5	37
2008	AS-06	39	48	4	6	4	0	87	9	54
2008	AS-07	50	35	5	10	0	0	85	10	20

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	33	39	13	8	8	72	15	290
2017	AS-01	31	32	14	11	11	63	23	62
2017	AS-02	35	39	10	14	2	74	16	49
2017	AS-03	31	34	23	0	11	66	11	35
2017	AS-04	32	47	8	5	8	78	13	60
2017	AS-05	35	35	16	6	6	71	13	31
2017	AS-06	42	45	5	8	0	87	8	38
2017	AS-07	27	37	18	0	18	63	18	11
2014	AS	25	32	16	19	7	58	26	282
2014	AS-01	34	32	22	8	4	66	13	47
2014	AS-02	20	43	7	23	7	63	30	56
2014	AS-03	30	33	15	15	7	63	22	40
2014	AS-04	26	34	11	23	6	60	28	53
2014	AS-05	19	25	25	16	16	44	31	32
2014	AS-06	18	29	20	25	7	48	32	44
2011	AS	27	40	16	10	8	66	18	429
2011	AS-01	38	29	18	13	3	66	16	77
2011	AS-02	22	42	25	3	8	64	11	91
2011	AS-03	26	38	18	9	8	64	17	76
2011	AS-04	26	48	9	12	6	74	17	69
2011	AS-05	18	42	5	18	16	61	34	38
2011	AS-06	24	41	12	10	12	66	22	58
2011	AS-07	32	37	5	11	16	68	26	19

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	28	43	14	9	5	0	71	14	291
2017	AS-01	26	42	16	11	3	2	69	15	62
2017	AS-02	28	40	20	8	4	0	68	12	50
2017	AS-03	29	37	20	9	6	0	66	14	35
2017	AS-04	27	52	8	10	3	0	78	13	60
2017	AS-05	32	32	10	13	13	0	65	26	31
2017	AS-06	37	48	11	5	0	0	84	5	38
2017	AS-07	9	54	27	0	9	0	63	9	11

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	43	39	9	6	3	0	0	82	9	290
2017	AS-01	40	31	16	8	5	0	0	71	13	62
2017	AS-02	30	50	14	6	0	0	0	80	6	50
2017	AS-03	47	38	12	3	0	0	0	85	3	34
2017	AS-04	48	40	2	7	2	2	0	90	8	60
2017	AS-05	42	39	3	10	6	0	0	81	16	31
2017	AS-06	58	32	8	2	0	0	0	90	2	38
2017	AS-07	36	55	0	0	9	0	0	91	9	11
2014	AS	34	38	19	5	2	1	0	73	8	282
2014	AS-01	41	30	19	2	6	2	0	72	9	47
2014	AS-02	23	47	21	4	4	2	0	71	7	56
2014	AS-03	32	40	20	5	0	2	0	74	5	40
2014	AS-04	30	40	19	8	2	2	0	71	10	53
2014	AS-05	22	44	28	3	3	0	0	66	6	32
2014	AS-06	48	32	14	7	0	0	0	80	7	44
2011	AS	37	43	11	4	3	1	0	81	8	429
2011	AS-01	38	47	10	3	0	1	1	87	3	77
2011	AS-02	30	44	18	4	3	1	0	74	8	91
2011	AS-03	37	45	8	4	4	3	0	84	8	76
2011	AS-04	32	45	13	6	4	0	0	77	10	69
2011	AS-05	42	50	0	5	3	0	0	92	8	38
2011	AS-06	47	34	10	5	3	0	0	81	9	58
2011	AS-07	58	26	5	0	11	0	0	84	11	19
2008	AS	46	42	5	4	1	1	0	89	6	449
2008	AS-01	45	42	6	6	0	1	0	88	6	85
2008	AS-02	48	41	7	1	2	1	1	90	3	107
2008	AS-03	45	41	5	8	0	1	0	87	8	80
2008	AS-04	36	53	3	3	2	3	0	91	5	59
2008	AS-05	38	49	5	8	0	0	0	86	8	37
2008	AS-06	59	30	6	2	4	0	0	89	6	54
2008	AS-07	68	26	0	5	0	0	0	95	5	19

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	35	37	11	10	7	0	72	17	291
2017	AS-01	24	35	13	18	10	0	59	28	62
2017	AS-02	30	44	8	12	6	0	74	18	50
2017	AS-03	37	34	17	3	9	0	71	11	35
2017	AS-04	33	47	10	3	5	2	81	8	60
2017	AS-05	39	32	10	13	6	0	71	19	31
2017	AS-06	55	29	3	11	2	0	84	13	38
2017	AS-07	27	37	18	0	18	0	63	18	11

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	51	35	9	3	2	86	5	291
2017	AS-01	43	42	10	3	2	85	5	62
2017	AS-02	50	30	16	2	2	80	4	50
2017	AS-03	51	40	6	0	3	91	3	35
2017	AS-04	60	30	5	5	0	90	5	60
2017	AS-05	45	42	6	6	0	87	6	31
2017	AS-06	55	26	16	3	0	82	3	38
2017	AS-07	45	37	0	9	9	82	18	11
2014	AS	57	27	10	4	2	85	6	282
2014	AS-01	66	19	6	2	6	85	8	47
2014	AS-02	63	27	9	2	0	89	2	56
2014	AS-03	57	33	2	2	5	90	7	40
2014	AS-04	51	34	9	6	0	85	6	53
2014	AS-05	44	34	16	6	0	78	6	32
2014	AS-06	61	21	16	2	0	82	2	44
2011	AS	59	27	8	3	2	86	6	426
2011	AS-01	63	29	4	0	4	92	4	76
2011	AS-02	52	29	12	6	1	81	7	90
2011	AS-03	68	19	5	4	4	87	8	75
2011	AS-04	49	32	12	4	3	81	7	69
2011	AS-05	58	37	3	3	0	95	3	38
2011	AS-06	59	26	12	3	0	84	3	58
2011	AS-07	74	21	0	0	5	95	5	19

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	33	42	9	10	4	0	0	76	15	290
2017	AS-01	19	49	10	11	10	2	0	69	21	62
2017	AS-02	30	36	18	12	2	0	2	67	14	50
2017	AS-03	31	49	9	9	3	0	0	80	11	35
2017	AS-04	38	45	5	10	2	0	0	83	12	60
2017	AS-05	35	42	13	10	0	0	0	77	10	31
2017	AS-06	52	30	5	11	3	0	0	81	13	37
2017	AS-07	36	46	0	0	18	0	0	82	18	11
2014	AS	28	42	12	11	6	0	0	70	18	282
2014	AS-01	36	38	13	6	6	0	0	74	13	47
2014	AS-02	20	43	11	20	5	2	0	64	25	56
2014	AS-03	35	33	20	5	7	0	0	68	12	40
2014	AS-04	28	43	9	9	9	0	0	72	19	53
2014	AS-05	19	50	16	9	6	0	0	69	16	32
2014	AS-06	27	41	11	18	2	0	0	68	21	44
2011	AS	32	40	10	12	6	0	0	72	18	428
2011	AS-01	30	36	14	16	4	0	0	66	19	77
2011	AS-02	22	39	22	9	8	0	0	61	17	90
2011	AS-03	36	37	7	14	7	0	0	72	21	76
2011	AS-04	28	49	6	14	3	0	0	77	17	69
2011	AS-05	37	37	5	16	5	0	0	74	21	38
2011	AS-06	38	45	3	7	7	0	0	83	14	58
2011	AS-07	58	32	0	5	5	0	0	89	11	19

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	43	33	11	9	3	0	76	12	290
2017	AS-01	31	36	16	11	6	0	66	18	62
2017	AS-02	37	33	14	12	2	2	71	15	49
2017	AS-03	46	37	14	3	0	0	83	3	35
2017	AS-04	48	35	8	7	2	0	83	8	60
2017	AS-05	52	26	10	13	0	0	77	13	31
2017	AS-06	61	26	3	8	2	0	87	10	38
2017	AS-07	36	37	9	0	18	0	73	18	11
2014	AS	33	39	12	11	5	0	72	16	282
2014	AS-01	44	32	13	5	6	0	76	11	47
2014	AS-02	24	41	16	14	5	0	65	20	56
2014	AS-03	35	38	15	7	5	0	73	12	40
2014	AS-04	34	45	8	8	6	0	79	13	53
2014	AS-05	28	31	19	16	6	0	59	22	32
2014	AS-06	34	41	5	18	2	0	75	21	44

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	37	37	9	12	4	0	74	17	290
2017	AS-01	31	39	5	16	8	0	70	25	61
2017	AS-02	30	38	20	10	2	0	68	12	50
2017	AS-03	29	43	14	14	0	0	71	14	35
2017	AS-04	38	37	8	13	3	0	75	17	60
2017	AS-05	52	35	3	10	0	0	87	10	31
2017	AS-06	55	32	3	8	3	0	87	10	38
2017	AS-07	27	27	0	18	27	0	54	46	11
2014	AS	33	35	14	15	4	0	67	18	281
2014	AS-01	46	33	6	10	4	0	79	15	47
2014	AS-02	27	39	11	20	4	0	66	23	56
2014	AS-03	30	37	18	10	5	0	67	15	40
2014	AS-04	37	27	15	15	4	2	65	20	52
2014	AS-05	19	41	31	6	3	0	59	9	32
2014	AS-06	34	37	9	18	2	0	70	20	44
2011	AS	37	41	9	8	5	0	78	13	428
2011	AS-01	43	38	6	10	3	0	81	13	77
2011	AS-02	34	36	15	7	8	0	70	14	91
2011	AS-03	29	53	8	4	5	1	83	9	76
2011	AS-04	35	43	9	10	1	1	79	12	68
2011	AS-05	34	42	3	13	8	0	76	21	38
2011	AS-06	41	38	9	3	9	0	79	12	58
2011	AS-07	53	37	0	11	0	0	89	11	19

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	43	39	12	3	3	0	0	82	7	291
2017	AS-01	39	39	16	3	3	0	0	77	6	62
2017	AS-02	40	38	20	0	2	0	0	78	2	50
2017	AS-03	43	43	9	0	6	0	0	86	6	35
2017	AS-04	45	40	5	7	2	2	0	86	8	60
2017	AS-05	45	42	10	3	0	0	0	87	3	31
2017	AS-06	50	32	10	8	0	0	0	82	8	38
2017	AS-07	36	37	9	0	18	0	0	73	18	11
2014	AS	36	39	12	6	6	0	0	75	12	281
2014	AS-01	49	34	7	2	8	0	0	82	10	47
2014	AS-02	38	39	9	9	4	0	2	78	13	56
2014	AS-03	33	36	21	8	3	0	0	69	10	39
2014	AS-04	40	36	8	8	9	0	0	75	17	53
2014	AS-05	16	47	19	13	6	0	0	63	19	32
2014	AS-06	32	48	16	0	5	0	0	80	5	44
2011	AS	41	38	8	7	5	0	0	80	12	428
2011	AS-01	51	35	6	4	4	0	0	86	8	77
2011	AS-02	33	41	14	8	4	0	0	74	12	91
2011	AS-03	41	43	5	3	8	0	0	84	11	75
2011	AS-04	41	35	7	9	7	1	0	76	16	69
2011	AS-05	32	39	5	18	5	0	0	71	24	38
2011	AS-06	45	40	7	7	2	0	0	84	9	58
2011	AS-07	58	32	0	5	5	0	0	89	11	19
2008	AS	49	38	6	5	2	0	0	87	6	451
2008	AS-01	50	37	7	6	0	0	0	87	6	86
2008	AS-02	50	36	6	6	3	0	0	86	8	107
2008	AS-03	53	35	8	3	3	0	0	88	5	80
2008	AS-04	39	49	5	7	0	0	0	88	7	59
2008	AS-05	43	43	11	3	0	0	0	86	3	37
2008	AS-06	52	37	4	2	6	0	0	89	7	54
2008	AS-07	55	35	5	5	0	0	0	90	5	20

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	28	38	21	9	4	0	0	66	13	291
2017	AS-01	44	40	10	3	2	0	2	85	5	62
2017	AS-02	32	32	24	8	4	0	0	64	12	50
2017	AS-03	20	37	23	11	9	0	0	57	20	35
2017	AS-04	18	40	25	13	3	0	0	58	17	60
2017	AS-05	29	45	26	0	0	0	0	74	0	31
2017	AS-06	19	37	21	16	8	0	0	56	24	38
2017	AS-07	9	36	27	27	0	0	0	45	27	11
2014	AS	30	30	20	11	7	0	1	60	19	282
2014	AS-01	36	29	22	7	4	0	2	66	11	47
2014	AS-02	37	29	14	9	11	0	0	66	20	56
2014	AS-03	35	17	17	17	7	3	2	55	26	40
2014	AS-04	28	41	13	9	8	0	0	70	17	53
2014	AS-05	22	28	25	22	3	0	0	50	25	32
2014	AS-06	21	34	32	2	9	0	2	56	12	44
2011	AS	25	37	21	10	6	0	1	62	16	427
2011	AS-01	28	39	18	9	4	0	1	68	13	76
2011	AS-02	24	36	22	12	5	0	0	60	18	91
2011	AS-03	26	37	21	12	3	1	0	64	15	76
2011	AS-04	33	36	14	6	7	0	3	72	13	69
2011	AS-05	21	42	24	11	3	0	0	63	13	38
2011	AS-06	18	35	26	9	12	0	0	53	21	57
2011	AS-07	21	16	37	5	21	0	0	37	26	19
2008	AS	27	35	23	9	6	0	0	62	15	451
2008	AS-01	36	40	16	7	1	0	0	76	8	86
2008	AS-02	32	31	21	7	7	0	2	64	14	107
2008	AS-03	24	33	28	10	6	0	0	56	16	80
2008	AS-04	24	34	25	12	5	0	0	58	17	59
2008	AS-05	27	41	11	11	11	0	0	68	22	37
2008	AS-06	11	39	31	9	9	0	0	50	19	54
2008	AS-07	30	20	40	5	5	0	0	50	10	20

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	17	26	37	14	6	1	1	20	43	289
2017	AS-01	21	16	33	23	3	0	3	27	39	61
2017	AS-02	8	24	40	20	4	4	0	25	34	50
2017	AS-03	11	29	40	9	9	0	3	18	41	35
2017	AS-04	22	34	31	7	7	0	0	14	56	59
2017	AS-05	13	26	39	16	6	0	0	23	39	31
2017	AS-06	11	34	40	11	5	0	0	16	45	38
2017	AS-07	37	9	54	0	0	0	0	0	46	11
2014	AS	18	35	31	12	2	0	2	14	54	282
2014	AS-01	15	30	28	21	6	0	0	27	45	47
2014	AS-02	16	29	35	12	2	2	4	15	48	56
2014	AS-03	10	37	35	12	0	0	5	13	50	40
2014	AS-04	21	32	30	11	4	0	2	15	54	53
2014	AS-05	28	44	28	0	0	0	0	0	72	32
2014	AS-06	23	37	29	9	2	0	0	11	59	44
2011	AS	23	30	31	9	5	0	1	15	54	427
2011	AS-01	14	30	32	14	7	0	3	22	46	76
2011	AS-02	20	37	28	8	7	0	1	15	57	90
2011	AS-03	21	28	34	9	4	3	1	14	51	76
2011	AS-04	29	29	28	7	6	0	1	13	59	69
2011	AS-05	29	29	34	8	0	0	0	8	58	38
2011	AS-06	29	26	33	7	5	0	0	12	55	58
2011	AS-07	32	16	32	11	5	0	5	17	50	19
2008	AS	14	31	34	15	5	0	1	20	46	451
2008	AS-01	8	23	33	29	5	1	1	35	32	86
2008	AS-02	18	29	34	12	7	0	1	19	47	107
2008	AS-03	21	30	31	11	6	0	0	18	51	80
2008	AS-04	8	39	42	5	2	2	2	7	49	59
2008	AS-05	14	43	24	14	5	0	0	19	57	37
2008	AS-06	15	35	35	15	0	0	0	15	50	54
2008	AS-07	15	20	40	15	10	0	0	25	35	20

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	8	19	40	21	9	3	1	31	28	287
2017	AS-01	7	18	30	32	5	5	3	40	27	60
2017	AS-02	6	18	30	28	14	4	0	44	25	50
2017	AS-03	9	17	46	11	11	3	3	24	27	35
2017	AS-04	8	27	46	8	7	4	0	16	37	59
2017	AS-05	0	10	50	27	13	0	0	40	10	30
2017	AS-06	10	18	47	19	5	0	0	24	29	38
2017	AS-07	18	18	37	27	0	0	0	27	37	11
2014	AS	20	24	36	11	6	2	2	17	46	282
2014	AS-01	23	13	30	17	15	2	0	32	37	47
2014	AS-02	21	18	34	13	5	5	4	20	43	56
2014	AS-03	15	37	35	5	2	2	2	8	55	40
2014	AS-04	19	21	38	15	4	0	4	20	41	53
2014	AS-05	22	38	34	6	0	0	0	6	59	32
2014	AS-06	20	27	38	9	5	0	0	14	48	44
2011	AS	18	23	30	15	9	1	2	26	43	427
2011	AS-01	9	14	40	26	4	3	4	32	25	77
2011	AS-02	13	26	26	17	14	2	2	33	41	90
2011	AS-03	20	24	31	17	5	1	1	23	45	75
2011	AS-04	20	25	30	6	14	1	3	21	47	69
2011	AS-05	26	32	29	11	3	0	0	13	58	38
2011	AS-06	26	21	29	14	10	0	0	24	47	58
2011	AS-07	21	32	21	11	16	0	0	26	53	19
2008	AS	8	18	31	24	14	2	4	40	28	448
2008	AS-01	5	13	27	30	20	1	5	53	19	86
2008	AS-02	8	10	34	26	14	2	6	43	20	105
2008	AS-03	14	29	33	10	11	1	1	22	44	79
2008	AS-04	5	20	29	27	10	3	5	41	28	59
2008	AS-05	8	24	32	27	5	0	3	33	33	37
2008	AS-06	13	15	37	22	11	0	2	34	28	54
2008	AS-07	5	25	10	30	25	0	5	58	32	20

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	16	31	32	14	5	0	2	19	48	288
2017	AS-01	15	28	36	13	5	0	3	19	44	61
2017	AS-02	0	32	38	16	8	0	6	25	34	50
2017	AS-03	17	17	37	20	6	0	3	26	35	35
2017	AS-04	15	44	22	10	7	0	2	17	60	59
2017	AS-05	20	30	30	17	3	0	0	20	50	30
2017	AS-06	26	29	37	5	2	0	0	8	55	38
2017	AS-07	46	27	18	9	0	0	0	9	73	11
2014	AS	27	31	25	11	4	1	2	15	60	282
2014	AS-01	28	30	23	10	8	0	0	19	58	47
2014	AS-02	21	25	33	9	4	4	5	14	51	56
2014	AS-03	32	28	20	15	2	0	2	18	62	40
2014	AS-04	25	34	24	9	6	0	2	15	60	53
2014	AS-05	28	50	13	9	0	0	0	9	78	32
2014	AS-06	32	27	23	13	2	2	0	16	61	44
2011	AS	22	27	27	14	6	0	4	21	51	429
2011	AS-01	17	23	26	18	5	1	9	26	45	77
2011	AS-02	13	33	25	15	7	0	7	24	49	91
2011	AS-03	18	25	36	16	4	0	1	20	44	76
2011	AS-04	29	25	20	14	7	0	4	23	56	69
2011	AS-05	37	29	24	8	3	0	0	11	66	38
2011	AS-06	31	24	28	12	5	0	0	17	55	58
2011	AS-07	21	32	26	11	11	0	0	21	53	19
2008	AS	15	25	32	16	9	1	2	26	41	451
2008	AS-01	7	33	30	14	10	1	5	26	42	86
2008	AS-02	10	21	34	19	11	3	3	32	33	107
2008	AS-03	20	28	29	18	6	0	0	24	48	80
2008	AS-04	17	25	27	17	7	2	5	25	45	59
2008	AS-05	19	22	43	8	5	0	3	14	42	37
2008	AS-06	19	28	33	15	6	0	0	20	46	54
2008	AS-07	15	5	50	15	15	0	0	30	20	20

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	11	24	37	19	7	0	2	26	36	285
2017	AS-01	7	13	37	32	5	0	7	39	21	60
2017	AS-02	2	20	45	23	8	0	2	32	23	49
2017	AS-03	12	21	29	24	12	0	3	36	33	34
2017	AS-04	17	34	36	8	5	0	0	14	51	59
2017	AS-05	7	23	40	17	13	0	0	30	30	30
2017	AS-06	16	34	34	10	6	0	0	16	50	38
2017	AS-07	37	37	27	0	0	0	0	0	73	11
2014	AS	23	21	33	16	5	0	1	22	45	281
2014	AS-01	15	22	29	25	8	0	0	34	37	47
2014	AS-02	20	24	34	12	5	2	4	19	46	56
2014	AS-03	10	15	54	10	8	0	3	18	26	39
2014	AS-04	28	19	30	17	6	0	0	23	47	53
2014	AS-05	25	25	34	16	0	0	0	16	50	32
2014	AS-06	36	23	23	16	2	0	0	18	59	44
2011	AS	19	25	30	19	6	0	1	25	44	427
2011	AS-01	12	22	31	25	6	1	3	32	35	77
2011	AS-02	14	24	33	20	8	1	0	28	39	91
2011	AS-03	13	22	42	17	4	0	1	21	36	76
2011	AS-04	22	21	24	24	7	0	1	32	44	67
2011	AS-05	34	29	26	11	0	0	0	11	63	38
2011	AS-06	26	34	24	12	3	0	0	16	60	58
2011	AS-07	26	21	21	21	11	0	0	32	47	19
2008	AS	8	19	37	25	8	1	1	34	28	450
2008	AS-01	5	22	28	35	9	1	0	45	27	86
2008	AS-02	7	16	36	25	14	0	3	40	23	106
2008	AS-03	9	18	44	25	5	0	0	30	26	80
2008	AS-04	7	22	34	29	2	3	3	33	31	59
2008	AS-05	11	22	30	30	5	0	3	36	33	37
2008	AS-06	15	20	46	13	6	0	0	19	35	54
2008	AS-07	10	15	50	10	15	0	0	25	25	20

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	18	30	27	14	8	2	1	22	50	288
2017	AS-01	10	26	27	21	11	3	2	34	37	62
2017	AS-02	10	26	28	23	10	2	0	34	37	49
2017	AS-03	17	31	31	6	9	0	6	15	52	35
2017	AS-04	24	44	25	3	2	2	0	5	69	59
2017	AS-05	13	23	33	20	10	0	0	30	37	30
2017	AS-06	34	24	21	13	8	0	0	21	58	38
2017	AS-07	37	36	27	0	0	0	0	0	73	11
2014	AS	31	29	24	9	5	1	2	14	61	281
2014	AS-01	26	30	21	13	10	0	0	23	56	47
2014	AS-02	27	27	25	9	7	2	4	17	57	56
2014	AS-03	33	28	23	5	3	3	5	8	67	39
2014	AS-04	40	17	28	8	6	0	2	13	58	53
2014	AS-05	28	41	22	9	0	0	0	9	69	32
2014	AS-06	29	37	25	9	0	0	0	9	66	44
2011	AS	27	29	25	10	6	1	3	16	58	428
2011	AS-01	19	29	31	10	4	1	5	15	51	77
2011	AS-02	25	24	25	12	10	2	1	23	51	91
2011	AS-03	34	28	24	7	3	1	4	10	65	76
2011	AS-04	23	30	22	13	9	0	3	22	55	69
2011	AS-05	30	43	19	5	3	0	0	8	73	37
2011	AS-06	31	29	26	10	3	0	0	14	60	58
2011	AS-07	32	32	21	5	5	0	5	11	67	19
2008	AS	18	23	32	15	9	0	2	25	42	450
2008	AS-01	10	16	35	22	16	0	0	38	27	86
2008	AS-02	19	19	33	14	12	1	3	27	39	107
2008	AS-03	25	33	31	9	3	0	0	11	58	80
2008	AS-04	15	20	34	19	5	0	7	25	38	59
2008	AS-05	22	22	27	19	5	0	5	26	46	37
2008	AS-06	20	35	24	9	7	2	2	17	58	54
2008	AS-07	16	16	37	16	11	0	5	28	33	19

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	7	20	33	23	12	2	2	37	29	288
2017	AS-01	10	20	23	32	8	2	5	43	32	60
2017	AS-02	6	24	30	28	10	2	0	39	30	50
2017	AS-03	6	23	26	17	14	6	9	37	33	35
2017	AS-04	8	23	45	12	10	2	0	22	32	60
2017	AS-05	0	7	40	30	20	3	0	52	7	30
2017	AS-06	5	24	37	16	16	3	0	33	30	38
2017	AS-07	18	0	37	45	0	0	0	45	18	11
2014	AS	13	14	31	28	8	2	5	38	29	282
2014	AS-01	17	15	22	31	8	2	4	42	34	47
2014	AS-02	9	12	33	21	14	2	9	40	24	56
2014	AS-03	15	17	33	22	2	5	5	28	36	40
2014	AS-04	9	11	30	34	8	2	6	45	22	53
2014	AS-05	13	13	44	25	3	0	3	29	26	32
2014	AS-06	11	16	36	30	5	0	2	35	28	44
2011	AS	9	19	30	22	12	2	6	37	30	427
2011	AS-01	5	23	29	21	9	5	8	34	33	77
2011	AS-02	9	26	22	24	10	2	7	37	39	91
2011	AS-03	13	12	32	27	8	1	7	38	28	75
2011	AS-04	10	19	32	12	24	0	3	36	30	68
2011	AS-05	11	18	39	24	5	0	3	30	30	38
2011	AS-06	9	12	33	28	17	0	2	46	21	58
2011	AS-07	11	5	37	26	11	0	11	41	18	19
2008	AS	9	22	29	21	14	2	4	37	33	450
2008	AS-01	9	14	32	25	15	1	4	42	25	85
2008	AS-02	7	18	26	23	21	0	6	47	26	107
2008	AS-03	15	33	24	18	8	3	1	26	49	80
2008	AS-04	7	24	37	17	7	2	7	26	33	59
2008	AS-05	11	19	27	30	11	0	3	42	31	37
2008	AS-06	9	28	31	13	11	4	4	26	40	54
2008	AS-07	10	10	20	30	25	0	5	58	21	20

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	12	29	35	14	8	1	1	22	42	288
2017	AS-01	11	25	47	11	3	0	2	15	37	61
2017	AS-02	10	33	24	18	12	2	0	31	44	49
2017	AS-03	11	26	37	11	11	0	3	24	38	35
2017	AS-04	20	32	33	7	5	3	0	12	54	60
2017	AS-05	3	37	17	27	17	0	0	43	40	30
2017	AS-06	8	21	50	13	5	3	0	19	30	38
2017	AS-07	37	36	18	9	0	0	0	9	73	11
2014	AS	16	28	36	14	4	1	2	18	45	282
2014	AS-01	10	27	33	15	10	2	2	26	39	47
2014	AS-02	16	20	37	15	4	4	5	20	39	56
2014	AS-03	22	20	42	10	2	0	2	13	44	40
2014	AS-04	15	26	45	11	2	0	0	13	41	53
2014	AS-05	16	44	34	3	0	0	3	3	61	32
2014	AS-06	18	34	23	22	2	0	0	25	52	44

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	76	11	8	2	1	0	3	90	2	291
2017	AS-01	77	10	8	0	2	0	3	90	2	62
2017	AS-02	64	16	12	4	0	0	4	83	4	50
2017	AS-03	71	14	9	0	3	0	3	88	3	35
2017	AS-04	73	12	10	3	0	0	2	86	3	60
2017	AS-05	94	3	0	0	0	0	3	100	0	31
2017	AS-06	84	10	3	3	0	0	0	95	3	38
2017	AS-07	82	9	9	0	0	0	0	91	0	11
2014	AS	75	12	6	3	1	0	3	90	4	282
2014	AS-01	62	19	8	2	4	0	5	85	7	47
2014	AS-02	72	9	9	4	0	2	5	87	4	56
2014	AS-03	78	12	0	2	0	0	7	97	3	40
2014	AS-04	72	19	6	4	0	0	0	91	4	53
2014	AS-05	81	3	9	6	0	0	0	84	6	32
2014	AS-06	88	5	5	2	0	0	0	93	2	44
2011	AS	69	13	6	3	4	1	4	86	8	428
2011	AS-01	68	14	6	1	6	0	4	85	8	77
2011	AS-02	62	19	7	3	4	1	4	85	8	91
2011	AS-03	66	11	8	5	5	1	4	81	11	76
2011	AS-04	78	10	6	1	0	1	3	92	2	69
2011	AS-05	68	11	5	5	8	0	3	81	14	38
2011	AS-06	79	12	2	4	2	0	2	93	5	57
2011	AS-07	74	16	0	0	5	0	5	94	6	19
2008	AS	70	10	4	2	5	0	8	87	8	451
2008	AS-01	64	12	2	5	7	0	10	84	13	86
2008	AS-02	68	8	4	4	6	0	10	85	10	107
2008	AS-03	73	10	4	3	3	1	8	90	5	80
2008	AS-04	73	8	5	0	5	0	8	89	6	59
2008	AS-05	65	11	11	3	5	0	5	80	9	37
2008	AS-06	78	9	4	0	4	0	6	92	4	54
2008	AS-07	75	20	5	0	0	0	0	95	0	20

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	32	34	13	7	7	5	4	72	15	291
2017	AS-01	22	34	11	10	14	7	2	61	26	62
2017	AS-02	28	36	16	10	4	2	4	68	15	50
2017	AS-03	26	34	20	11	3	0	6	64	15	35
2017	AS-04	37	42	10	3	5	3	0	81	9	60
2017	AS-05	45	16	13	3	3	13	6	76	8	31
2017	AS-06	39	32	13	0	3	6	8	82	3	38
2017	AS-07	36	37	0	9	9	0	9	80	20	11
2014	AS	32	31	15	9	7	4	2	68	17	282
2014	AS-01	32	34	8	9	8	6	2	72	19	47
2014	AS-02	30	17	20	14	7	11	2	53	24	56
2014	AS-03	45	23	15	7	7	0	2	69	15	40
2014	AS-04	30	43	8	2	9	2	6	80	12	53
2014	AS-05	28	34	19	9	6	3	0	65	16	32
2014	AS-06	27	39	18	9	5	2	0	67	14	44

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	46	28	8	11	6	0	0	75	17	291
2017	AS-01	35	27	10	16	11	0	0	63	28	62
2017	AS-02	44	26	14	8	8	0	0	70	16	50
2017	AS-03	46	29	9	14	3	0	0	74	17	35
2017	AS-04	47	42	5	7	0	0	0	88	7	60
2017	AS-05	58	23	3	13	3	0	0	81	16	31
2017	AS-06	58	16	11	16	0	0	0	74	16	38
2017	AS-07	45	27	0	0	18	0	9	80	20	11
2014	AS	45	27	11	10	6	1	0	73	16	282
2014	AS-01	51	23	8	9	8	0	0	74	18	47
2014	AS-02	35	17	14	18	11	5	0	55	30	56
2014	AS-03	47	33	7	5	5	2	0	82	10	40
2014	AS-04	49	30	11	4	6	0	0	79	9	53
2014	AS-05	34	41	9	9	6	0	0	75	16	32
2014	AS-06	45	27	14	11	2	0	0	73	14	44

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	34	36	15	8	5	2	1	71	13	289
2017	AS-01	24	34	15	18	7	2	0	60	25	61
2017	AS-02	33	33	20	8	4	0	2	67	12	49
2017	AS-03	31	34	17	11	6	0	0	66	17	35
2017	AS-04	35	42	13	5	3	2	0	78	8	60
2017	AS-05	42	35	13	3	3	3	0	80	7	31
2017	AS-06	42	39	16	3	0	0	0	82	3	38
2017	AS-07	45	18	0	0	27	0	9	70	30	11
2014	AS	31	35	16	9	6	2	0	68	15	282
2014	AS-01	41	25	20	6	4	4	0	69	11	47
2014	AS-02	37	29	12	11	5	4	2	70	17	56
2014	AS-03	27	40	20	7	5	0	0	68	12	40
2014	AS-04	32	42	8	9	8	2	0	75	17	53
2014	AS-05	22	41	22	13	0	3	0	65	13	32
2014	AS-06	25	32	23	9	11	0	0	57	21	44
2011	AS	31	36	12	12	5	3	1	69	18	428
2011	AS-01	29	39	14	10	5	1	1	69	16	77
2011	AS-02	23	34	18	13	7	4	1	60	21	91
2011	AS-03	33	39	11	11	5	1	0	73	16	76
2011	AS-04	24	41	12	15	4	3	1	68	20	68
2011	AS-05	42	26	8	16	8	0	0	68	24	38
2011	AS-06	41	26	9	14	3	5	2	72	19	58
2011	AS-07	42	42	5	5	0	5	0	89	6	19
2008	AS	31	36	11	14	5	2	1	69	19	451
2008	AS-01	31	36	9	13	5	5	1	72	19	86
2008	AS-02	29	39	17	8	4	1	2	70	13	107
2008	AS-03	29	28	13	21	6	4	0	58	29	80
2008	AS-04	27	39	5	19	8	2	0	67	28	59
2008	AS-05	24	43	16	16	0	0	0	68	16	37
2008	AS-06	46	31	4	9	7	2	0	79	17	54
2008	AS-07	40	45	5	5	5	0	0	85	10	20

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	33	30	14	11	3	8	1	69	16	291
2017	AS-01	29	22	16	14	3	13	2	60	21	62
2017	AS-02	30	28	12	16	4	10	0	65	22	50
2017	AS-03	26	34	23	11	3	3	0	62	15	35
2017	AS-04	32	33	15	13	0	7	0	70	14	60
2017	AS-05	45	32	3	6	3	10	0	86	11	31
2017	AS-06	37	34	21	0	0	6	3	77	0	38
2017	AS-07	36	27	0	0	27	0	9	70	30	11
2014	AS	32	28	16	10	7	6	1	64	18	282
2014	AS-01	43	23	13	7	4	10	0	73	13	47
2014	AS-02	32	22	16	14	11	4	2	57	26	56
2014	AS-03	30	35	25	5	5	0	0	65	10	40
2014	AS-04	30	32	11	11	6	9	0	69	19	53
2014	AS-05	28	31	9	16	9	6	0	63	27	32
2014	AS-06	25	30	20	7	9	7	2	60	18	44
2011	AS	32	27	16	12	8	4	0	63	20	428
2011	AS-01	27	27	17	18	6	3	1	57	26	77
2011	AS-02	33	22	15	15	9	5	0	58	26	91
2011	AS-03	34	29	18	5	8	5	0	67	14	76
2011	AS-04	26	26	18	10	15	4	0	55	26	68
2011	AS-05	32	34	16	13	3	3	0	68	16	38
2011	AS-06	34	31	17	7	3	5	2	70	11	58
2011	AS-07	58	26	0	5	5	5	0	89	11	19
2008	AS	34	28	11	14	8	4	1	65	23	450
2008	AS-01	30	24	13	16	12	3	1	57	29	86
2008	AS-02	31	25	20	8	7	7	2	62	16	106
2008	AS-03	31	33	8	16	6	6	0	68	24	80
2008	AS-04	29	31	5	20	12	3	0	61	33	59
2008	AS-05	49	22	8	14	5	3	0	72	19	37
2008	AS-06	44	30	9	9	4	4	0	77	13	54
2008	AS-07	50	30	5	15	0	0	0	80	15	20

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	12	22	22	19	6	16	4	42	30	291
2017	AS-01	8	18	18	23	11	19	3	33	44	62
2017	AS-02	6	26	18	18	8	20	4	42	34	50
2017	AS-03	14	11	37	17	3	14	3	31	24	35
2017	AS-04	18	18	28	18	2	12	3	43	24	60
2017	AS-05	16	19	19	26	3	13	3	42	35	31
2017	AS-06	16	40	13	13	0	16	3	68	16	38
2017	AS-07	9	18	27	9	18	9	9	33	34	11
2014	AS	15	23	20	14	11	13	3	46	30	282
2014	AS-01	19	21	15	10	13	17	6	51	30	47
2014	AS-02	12	16	18	15	14	23	2	38	39	56
2014	AS-03	20	28	20	7	15	7	2	53	25	40
2014	AS-04	15	26	17	17	6	15	4	51	28	53
2014	AS-05	9	22	31	22	3	6	6	36	29	32
2014	AS-06	11	23	30	9	18	7	2	37	30	44

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	51	33	7	6	3	0	84	9	291
2017	AS-01	43	32	8	11	5	0	76	16	62
2017	AS-02	46	36	8	2	8	0	82	10	50
2017	AS-03	49	34	11	3	3	0	83	6	35
2017	AS-04	57	28	9	5	2	0	85	7	60
2017	AS-05	55	39	3	3	0	0	94	3	31
2017	AS-06	66	31	0	3	0	0	97	3	38
2017	AS-07	36	46	0	9	0	9	90	10	11
2014	AS	43	38	8	7	4	0	81	12	282
2014	AS-01	41	34	9	10	6	0	74	17	47
2014	AS-02	39	36	5	14	5	0	75	20	56
2014	AS-03	40	43	7	5	5	0	83	10	40
2014	AS-04	51	40	4	4	2	0	91	6	53
2014	AS-05	38	41	16	0	6	0	78	6	32
2014	AS-06	48	32	9	9	2	0	80	11	44

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	41	37	9	8	4	1	0	78	12	291
2017	AS-01	37	31	11	10	11	0	0	68	21	62
2017	AS-02	34	42	12	10	2	0	0	76	12	50
2017	AS-03	37	40	11	9	0	3	0	79	9	35
2017	AS-04	52	32	10	5	2	0	0	83	7	60
2017	AS-05	45	32	6	10	0	6	0	83	10	31
2017	AS-06	42	53	3	2	0	0	0	95	2	38
2017	AS-07	27	27	9	27	9	0	0	54	37	11
2014	AS	42	31	12	8	6	0	0	73	15	282
2014	AS-01	49	30	13	2	6	0	0	79	8	47
2014	AS-02	37	33	12	7	11	0	0	70	18	56
2014	AS-03	37	40	7	10	5	0	0	78	15	40
2014	AS-04	49	23	13	9	6	0	0	72	15	53
2014	AS-05	31	25	22	16	6	0	0	56	22	32
2014	AS-06	43	32	11	9	5	0	0	75	14	44
2011	AS	42	34	9	8	7	0	0	76	15	427
2011	AS-01	45	38	5	10	1	0	0	83	12	77
2011	AS-02	37	36	11	7	10	0	0	72	17	90
2011	AS-03	45	34	8	7	5	1	0	80	12	76
2011	AS-04	41	33	12	7	6	0	1	75	13	69
2011	AS-05	39	32	8	8	13	0	0	71	21	38
2011	AS-06	42	30	11	9	9	0	0	72	18	57
2011	AS-07	53	32	0	0	16	0	0	84	16	19
2008	AS	38	37	9	9	6	0	0	76	16	451
2008	AS-01	42	41	6	6	3	1	1	85	10	86
2008	AS-02	36	36	8	13	7	0	0	71	21	107
2008	AS-03	38	36	5	15	5	0	1	75	20	80
2008	AS-04	27	44	14	7	7	2	0	72	14	59
2008	AS-05	35	41	14	5	5	0	0	76	11	37
2008	AS-06	43	31	9	7	9	0	0	74	17	54
2008	AS-07	50	25	15	0	10	0	0	75	10	20

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	50	28	12	6	2	2	0	79	9	291
2017	AS-01	44	23	16	11	2	5	0	70	14	62
2017	AS-02	38	34	16	6	6	0	0	72	12	50
2017	AS-03	54	26	11	3	0	3	3	85	3	35
2017	AS-04	57	25	13	5	0	0	0	82	5	60
2017	AS-05	52	39	3	3	3	0	0	90	6	31
2017	AS-06	71	24	3	2	0	0	0	95	2	38
2017	AS-07	9	45	18	18	9	0	0	54	27	11
2014	AS	46	29	11	7	5	2	1	77	12	282
2014	AS-01	59	20	10	6	2	0	2	81	9	47
2014	AS-02	37	29	5	14	7	5	2	71	23	56
2014	AS-03	50	25	15	5	5	0	0	75	10	40
2014	AS-04	55	25	9	8	2	2	0	81	10	53
2014	AS-05	28	34	22	6	6	3	0	65	13	32
2014	AS-06	43	39	11	0	7	0	0	82	7	44
2011	AS	48	27	10	7	4	3	1	78	12	428
2011	AS-01	55	25	8	5	3	4	1	84	8	77
2011	AS-02	38	29	16	9	4	4	0	70	14	90
2011	AS-03	47	33	9	4	4	3	0	82	8	76
2011	AS-04	54	23	7	7	4	3	1	80	12	69
2011	AS-05	42	37	8	8	5	0	0	79	13	38
2011	AS-06	55	21	9	9	5	0	2	77	14	58
2011	AS-07	53	26	5	5	11	0	0	79	16	19
2008	AS	47	29	9	7	5	2	0	79	12	451
2008	AS-01	44	33	10	7	1	3	1	80	9	86
2008	AS-02	46	28	8	7	9	2	0	75	16	107
2008	AS-03	50	30	6	6	5	3	0	82	12	80
2008	AS-04	36	41	12	5	2	3	2	80	7	59
2008	AS-05	49	27	14	11	0	0	0	76	11	37
2008	AS-06	54	20	7	11	6	2	0	75	17	54
2008	AS-07	60	25	5	0	10	0	0	85	10	20

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	48	30	11	9	2	0	0	78	11	291
2017	AS-01	37	31	11	14	6	0	0	68	21	62
2017	AS-02	40	30	18	10	2	0	0	70	12	50
2017	AS-03	49	40	6	3	0	3	0	91	3	35
2017	AS-04	55	27	12	7	0	0	0	82	7	60
2017	AS-05	55	35	3	6	0	0	0	90	6	31
2017	AS-06	69	18	5	5	3	0	0	87	8	38
2017	AS-07	18	27	37	18	0	0	0	45	18	11
2014	AS	44	29	11	9	6	0	0	74	15	282
2014	AS-01	51	29	9	4	6	0	0	80	10	47
2014	AS-02	39	25	18	11	7	0	0	65	18	56
2014	AS-03	45	30	12	7	5	0	0	75	12	40
2014	AS-04	47	28	8	11	6	0	0	75	17	53
2014	AS-05	25	38	16	9	9	0	3	65	19	32
2014	AS-06	50	27	9	9	5	0	0	77	14	44
2011	AS	42	34	6	9	8	1	0	77	17	427
2011	AS-01	39	45	5	5	5	0	0	84	10	77
2011	AS-02	35	29	12	11	11	1	0	65	23	89
2011	AS-03	49	29	7	9	5	1	0	79	15	76
2011	AS-04	45	33	1	12	6	1	1	81	18	69
2011	AS-05	42	37	3	8	11	0	0	79	18	38
2011	AS-06	47	29	3	10	10	0	0	76	21	58
2011	AS-07	42	42	0	5	11	0	0	84	16	19
2008	AS	43	35	8	9	5	0	0	78	14	451
2008	AS-01	41	36	3	13	5	1	1	79	18	86
2008	AS-02	43	33	8	7	8	0	0	76	16	107
2008	AS-03	44	36	9	8	4	0	0	80	11	80
2008	AS-04	39	39	10	8	3	0	0	78	12	59
2008	AS-05	41	41	8	8	3	0	0	81	11	37
2008	AS-06	48	30	9	9	4	0	0	78	13	54
2008	AS-07	45	40	5	5	5	0	0	85	10	20

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	83	9	3	1	1	0	2	95	2	290
2017	AS-01	84	5	6	0	2	0	3	92	2	62
2017	AS-02	72	18	6	0	2	0	2	92	2	50
2017	AS-03	80	11	0	0	3	3	3	97	3	35
2017	AS-04	83	8	3	3	0	0	2	93	3	59
2017	AS-05	100	0	0	0	0	0	0	100	0	31
2017	AS-06	90	10	0	0	0	0	0	100	0	38
2017	AS-07	82	9	9	0	0	0	0	91	0	11
2014	AS	81	8	4	2	1	0	3	92	3	282
2014	AS-01	78	6	8	0	0	2	5	91	0	47
2014	AS-02	73	9	5	5	4	0	4	85	9	56
2014	AS-03	80	12	0	2	0	0	5	97	3	40
2014	AS-04	83	9	4	4	0	0	0	92	4	53
2014	AS-05	84	9	0	3	0	0	3	97	3	32
2014	AS-06	89	5	7	0	0	0	0	93	0	44
2011	AS	81	8	2	3	3	0	2	91	6	426
2011	AS-01	82	12	1	3	1	0	1	95	4	77
2011	AS-02	77	9	2	3	6	0	3	89	9	90
2011	AS-03	74	8	1	8	7	0	3	84	15	76
2011	AS-04	87	6	3	1	0	0	3	95	2	68
2011	AS-05	79	11	5	0	0	0	5	94	0	38
2011	AS-06	86	9	2	2	2	0	0	95	4	57
2011	AS-07	95	0	0	0	5	0	0	95	5	19
2008	AS	81	5	3	1	3	0	5	92	5	451
2008	AS-01	76	6	5	0	10	0	3	84	11	86
2008	AS-02	79	6	4	2	2	1	7	92	4	107
2008	AS-03	76	5	5	1	1	0	11	92	3	80
2008	AS-04	85	5	3	0	2	0	5	95	2	59
2008	AS-05	89	3	3	3	0	0	3	94	3	37
2008	AS-06	87	6	0	4	4	0	0	93	7	54
2008	AS-07	95	5	0	0	0	0	0	100	0	20

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	55	23	8	3	2	4	5	86	5	291
2017	AS-01	47	26	11	6	3	3	3	78	10	62
2017	AS-02	58	24	10	2	4	2	0	84	6	50
2017	AS-03	60	29	3	3	0	3	3	94	3	35
2017	AS-04	58	15	10	3	0	3	10	85	4	60
2017	AS-05	48	26	6	0	0	13	6	92	0	31
2017	AS-06	66	21	0	0	2	0	11	97	3	38
2017	AS-07	36	46	9	0	9	0	0	82	9	11
2014	AS	55	21	11	4	4	2	3	80	8	282
2014	AS-01	57	19	6	7	2	2	6	83	10	47
2014	AS-02	53	21	14	4	0	5	2	81	4	56
2014	AS-03	65	20	5	0	7	0	2	87	8	40
2014	AS-04	74	11	8	2	4	0	2	87	6	53
2014	AS-05	34	34	9	6	6	6	3	76	14	32
2014	AS-06	45	23	18	7	2	2	2	71	10	44
2011	AS	59	27	4	4	4	1	1	88	8	425
2011	AS-01	64	28	4	1	3	0	0	92	4	75
2011	AS-02	50	32	1	9	6	0	2	84	15	90
2011	AS-03	69	20	1	1	7	0	1	91	8	75
2011	AS-04	57	28	6	6	1	1	1	87	7	69
2011	AS-05	58	26	3	11	0	0	3	86	11	38
2011	AS-06	62	26	9	0	0	3	0	91	0	58
2011	AS-07	47	16	16	5	11	5	0	67	17	19

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	62	23	5	5	3	1	0	86	9	291
2017	AS-01	50	21	10	11	5	2	2	73	17	62
2017	AS-02	60	28	6	6	0	0	0	88	6	50
2017	AS-03	60	31	0	3	3	3	0	94	6	35
2017	AS-04	70	22	3	0	3	2	0	93	3	60
2017	AS-05	65	29	3	3	0	0	0	94	3	31
2017	AS-06	76	16	3	0	5	0	0	92	5	38
2017	AS-07	36	18	9	27	9	0	0	54	37	11

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	64	23	5	3	3	1	89	6	291
2017	AS-01	53	21	10	8	6	2	75	15	62
2017	AS-02	68	22	6	2	0	2	92	2	50
2017	AS-03	57	37	0	0	3	3	97	3	35
2017	AS-04	72	20	5	2	0	2	93	2	60
2017	AS-05	71	26	0	0	3	0	97	3	31
2017	AS-06	71	24	0	5	0	0	95	5	38
2017	AS-07	45	9	27	0	18	0	54	18	11

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	56	28	7	6	3	0	84	9	289
2017	AS-01	52	24	11	8	5	0	76	13	62
2017	AS-02	51	27	10	10	2	0	78	12	49
2017	AS-03	54	43	0	0	0	3	100	0	35
2017	AS-04	58	32	7	2	2	0	90	3	60
2017	AS-05	63	27	7	3	0	0	90	3	30
2017	AS-06	71	24	0	5	0	0	95	5	38
2017	AS-07	36	9	9	27	18	0	45	46	11
2014	AS	52	25	11	6	6	0	77	12	281
2014	AS-01	66	19	7	4	4	0	85	8	47
2014	AS-02	38	32	14	7	9	0	70	16	56
2014	AS-03	59	13	15	5	8	0	72	13	39
2014	AS-04	64	23	6	6	2	0	87	8	53
2014	AS-05	34	34	19	6	6	0	69	13	32
2014	AS-06	48	30	9	7	7	0	77	14	44

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	34	28	19	6	0	3	11	71	7	80
2017	AS-03	38	23	23	15	0	0	0	62	15	13
2017	AS-04	29	29	21	7	0	0	14	67	8	14
2017	AS-05	55	18	9	9	0	0	9	80	10	11
2017	AS-06	33	29	17	4	0	4	13	75	5	24
2014	AS	23	39	17	8	2	0	12	71	10	66
2014	AS-03	43	21	22	7	0	0	7	69	8	14
2014	AS-04	10	40	20	10	0	0	20	62	13	10
2014	AS-05	23	31	31	8	0	0	8	58	8	13
2014	AS-06	20	55	0	0	5	0	20	94	6	20

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	30	35	17	10	3	5	0	68	14	290
2017	AS-01	27	29	24	8	2	10	0	62	11	62
2017	AS-02	35	35	16	8	2	4	0	72	11	49
2017	AS-03	31	31	17	6	9	6	0	67	15	35
2017	AS-04	25	47	14	8	2	5	0	75	10	60
2017	AS-05	32	32	13	19	3	0	0	65	23	31
2017	AS-06	29	39	13	16	0	3	0	70	16	38
2017	AS-07	18	27	18	18	18	0	0	45	37	11
2014	AS	12	32	21	19	12	5	0	46	32	282
2014	AS-01	19	30	19	13	13	6	0	52	28	47
2014	AS-02	9	31	27	20	9	5	0	42	30	56
2014	AS-03	20	20	20	10	20	10	0	45	33	40
2014	AS-04	6	45	23	13	11	2	0	52	25	53
2014	AS-05	3	41	25	22	6	3	0	45	29	32
2014	AS-06	11	27	9	34	14	5	0	40	50	44
2011	AS	22	28	22	13	9	5	1	53	23	428
2011	AS-01	26	32	22	9	6	4	0	61	16	77
2011	AS-02	22	26	30	11	8	2	1	50	19	91
2011	AS-03	26	18	21	13	9	11	1	51	25	76
2011	AS-04	18	35	24	13	4	4	1	56	19	68
2011	AS-05	16	34	13	13	18	5	0	53	33	38
2011	AS-06	16	26	22	22	10	3	0	43	34	58
2011	AS-07	32	32	11	5	21	0	0	63	26	19

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	24	38	17	15	3	2	0	64	19	291
2017	AS-01	21	37	25	13	2	3	0	60	15	62
2017	AS-02	30	38	18	12	2	0	0	68	14	50
2017	AS-03	26	29	20	20	3	3	0	56	24	35
2017	AS-04	20	55	9	13	2	2	0	76	15	60
2017	AS-05	26	29	19	23	3	0	0	55	26	31
2017	AS-06	24	39	18	13	3	3	0	65	16	38
2017	AS-07	18	18	9	37	18	0	0	36	55	11
2014	AS	9	32	20	21	17	1	0	42	38	282
2014	AS-01	13	49	13	10	15	0	0	62	25	47
2014	AS-02	7	31	18	25	18	2	0	39	43	56
2014	AS-03	15	33	17	17	17	0	0	48	35	40
2014	AS-04	8	36	19	21	17	0	0	43	38	53
2014	AS-05	6	19	31	28	13	3	0	26	42	32
2014	AS-06	5	23	25	27	18	2	0	28	47	44
2011	AS	18	30	16	17	17	1	1	49	35	425
2011	AS-01	25	32	18	13	12	0	0	57	25	77
2011	AS-02	20	32	20	10	15	2	1	53	26	91
2011	AS-03	17	22	16	20	21	3	1	41	42	76
2011	AS-04	13	37	15	16	13	3	1	53	31	67
2011	AS-05	14	24	14	30	19	0	0	38	49	37
2011	AS-06	12	25	14	23	26	0	0	37	49	57
2011	AS-07	32	47	0	5	16	0	0	79	21	19
2008	AS	28	37	15	10	7	2	0	67	18	450
2008	AS-01	23	49	10	6	6	5	1	77	12	86
2008	AS-02	34	40	15	5	3	4	0	77	8	107
2008	AS-03	25	27	16	13	16	3	0	53	30	79
2008	AS-04	25	44	15	10	5	0	0	69	15	59
2008	AS-05	19	43	16	14	8	0	0	62	22	37
2008	AS-06	31	28	19	17	4	2	0	60	21	54
2008	AS-07	55	15	10	10	10	0	0	70	20	20

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	15	32	21	22	6	3	0	49	29	291
2017	AS-01	16	34	26	18	0	6	0	53	19	62
2017	AS-02	20	30	18	22	4	4	2	53	28	50
2017	AS-03	14	20	31	26	6	3	0	35	32	35
2017	AS-04	13	35	18	25	7	2	0	49	32	60
2017	AS-05	16	32	16	29	6	0	0	48	35	31
2017	AS-06	13	37	21	16	13	0	0	50	29	38
2017	AS-07	9	27	18	27	18	0	0	36	46	11
2014	AS	7	21	22	27	20	2	0	29	48	282
2014	AS-01	6	36	25	17	13	4	0	44	31	47
2014	AS-02	9	20	20	28	18	5	0	31	49	56
2014	AS-03	10	17	25	22	22	2	0	28	46	40
2014	AS-04	9	23	19	25	23	2	0	33	48	53
2014	AS-05	6	19	25	28	22	0	0	25	50	32
2014	AS-06	2	11	23	39	25	0	0	14	64	44
2011	AS	10	29	17	25	14	5	0	41	41	429
2011	AS-01	14	34	19	18	6	8	0	52	27	77
2011	AS-02	10	26	24	24	10	5	0	38	36	91
2011	AS-03	5	26	16	28	17	8	0	34	49	76
2011	AS-04	9	30	20	22	14	4	0	41	38	69
2011	AS-05	11	26	16	29	18	0	0	37	47	38
2011	AS-06	7	31	7	34	19	2	0	39	54	58
2011	AS-07	16	37	11	21	16	0	0	53	37	19
2008	AS	14	41	15	14	10	5	0	59	25	450
2008	AS-01	12	50	10	12	7	9	0	68	21	86
2008	AS-02	21	43	15	9	7	5	0	67	17	106
2008	AS-03	10	38	10	18	18	8	0	51	38	80
2008	AS-04	15	42	17	14	7	3	2	61	21	59
2008	AS-05	5	41	24	19	11	0	0	46	30	37
2008	AS-06	11	33	26	20	9	0	0	44	30	54
2008	AS-07	35	25	10	10	15	5	0	63	26	20

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	25	33	18	13	7	4	0	60	21	291
2017	AS-01	22	24	18	19	8	8	0	51	30	62
2017	AS-02	30	28	20	10	8	4	0	61	19	50
2017	AS-03	20	29	34	6	9	3	0	50	15	35
2017	AS-04	28	37	15	12	5	4	0	67	17	60
2017	AS-05	23	39	13	19	6	0	0	61	26	31
2017	AS-06	29	39	11	11	5	5	0	72	16	38
2017	AS-07	18	45	18	9	9	0	0	63	18	11
2014	AS	11	26	19	21	19	4	0	39	42	282
2014	AS-01	17	34	16	10	17	6	0	54	29	47
2014	AS-02	9	20	18	30	18	5	0	30	51	56
2014	AS-03	20	17	28	12	22	0	0	37	35	40
2014	AS-04	11	32	19	13	25	0	0	43	38	53
2014	AS-05	6	22	22	22	25	3	0	29	48	32
2014	AS-06	2	30	16	34	14	5	0	33	50	44
2011	AS	15	30	17	20	14	5	0	47	35	429
2011	AS-01	17	35	25	12	8	4	0	54	20	77
2011	AS-02	15	25	19	22	11	7	1	44	36	91
2011	AS-03	14	24	13	24	17	8	0	41	44	76
2011	AS-04	16	32	17	16	16	3	0	49	33	69
2011	AS-05	8	32	11	29	18	3	0	41	49	38
2011	AS-06	10	31	17	26	14	2	0	42	40	58
2011	AS-07	32	37	11	5	16	0	0	68	21	19
2008	AS	22	40	13	11	7	7	0	67	20	450
2008	AS-01	20	35	12	12	5	16	0	66	20	85
2008	AS-02	24	46	16	6	5	4	0	73	11	107
2008	AS-03	21	39	10	13	14	4	0	62	27	80
2008	AS-04	20	37	17	8	8	7	2	63	19	59
2008	AS-05	16	38	19	16	8	3	0	56	25	37
2008	AS-06	22	44	7	15	6	6	0	71	22	54
2008	AS-07	50	25	5	10	5	5	0	79	16	20

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	15	34	17	21	10	3	0	50	33	290
2017	AS-01	11	28	20	26	11	3	0	41	39	61
2017	AS-02	18	34	24	12	8	4	0	54	21	50
2017	AS-03	20	20	23	26	9	3	0	41	35	35
2017	AS-04	13	42	10	22	10	3	0	57	33	60
2017	AS-05	13	35	10	26	16	0	0	48	42	31
2017	AS-06	19	42	13	16	11	0	0	61	26	38
2017	AS-07	9	27	18	37	9	0	0	36	46	11
2014	AS	7	23	20	25	22	2	0	31	49	282
2014	AS-01	13	25	24	18	21	0	0	38	38	47
2014	AS-02	4	27	17	32	18	4	0	31	52	56
2014	AS-03	12	20	20	17	27	2	0	33	46	40
2014	AS-04	9	24	17	28	19	2	0	35	48	53
2014	AS-05	0	28	25	19	22	6	0	30	43	32
2014	AS-06	2	18	18	34	27	0	0	21	61	44
2011	AS	11	28	14	26	18	3	0	40	45	427
2011	AS-01	12	38	12	21	12	6	0	53	35	77
2011	AS-02	10	27	16	29	16	3	0	38	46	90
2011	AS-03	8	26	14	28	18	5	0	36	49	76
2011	AS-04	13	29	22	19	14	1	1	43	34	69
2011	AS-05	11	24	13	21	32	0	0	34	53	38
2011	AS-06	11	19	9	35	26	0	0	30	61	57
2011	AS-07	16	42	0	21	21	0	0	58	42	19
2008	AS	14	43	12	19	10	2	0	59	29	450
2008	AS-01	13	47	12	19	8	2	0	61	27	86
2008	AS-02	17	47	12	15	6	3	0	66	21	106
2008	AS-03	13	44	10	20	13	1	0	57	33	80
2008	AS-04	8	44	17	19	12	0	0	53	31	59
2008	AS-05	16	30	14	32	8	0	0	46	41	37
2008	AS-06	17	43	9	20	11	0	0	59	31	54
2008	AS-07	25	35	5	15	15	5	0	63	32	20

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	31	44	15	8	2	0	0	75	11	291
2017	AS-01	36	32	16	11	5	0	0	68	16	62
2017	AS-02	26	52	14	4	2	2	0	80	6	50
2017	AS-03	17	57	14	11	0	0	0	74	11	35
2017	AS-04	37	45	12	7	0	0	0	82	7	60
2017	AS-05	35	39	10	6	10	0	0	74	16	31
2017	AS-06	26	39	26	8	0	0	0	66	8	38
2017	AS-07	36	46	9	9	0	0	0	82	9	11
2014	AS	14	33	25	14	11	2	0	48	26	282
2014	AS-01	23	29	18	8	15	6	0	56	25	47
2014	AS-02	11	31	34	14	7	4	0	43	22	56
2014	AS-03	15	25	27	15	12	5	0	42	29	40
2014	AS-04	9	43	26	9	11	0	0	53	21	53
2014	AS-05	13	34	25	16	13	0	0	47	28	32
2014	AS-06	9	37	23	25	7	0	0	46	32	44
2011	AS	23	43	15	11	6	2	0	68	17	426
2011	AS-01	21	49	17	9	4	0	0	70	13	77
2011	AS-02	23	37	22	10	3	4	0	63	14	91
2011	AS-03	23	45	9	12	9	1	0	68	22	74
2011	AS-04	26	46	15	4	3	4	1	77	8	68
2011	AS-05	29	39	11	16	5	0	0	68	21	38
2011	AS-06	19	41	12	17	9	2	0	61	26	58
2011	AS-07	21	42	11	11	16	0	0	63	26	19

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	44	41	8	4	1	1	0	86	6	291
2017	AS-01	36	42	11	6	5	0	0	78	11	62
2017	AS-02	36	36	12	10	2	2	2	75	12	50
2017	AS-03	46	46	6	3	0	0	0	91	3	35
2017	AS-04	55	33	10	0	0	2	0	90	0	60
2017	AS-05	42	48	6	3	0	0	0	90	3	31
2017	AS-06	50	47	3	0	0	0	0	97	0	38
2017	AS-07	45	46	0	9	0	0	0	91	9	11
2014	AS	39	41	11	4	1	5	0	84	5	282
2014	AS-01	34	46	4	4	0	8	3	91	5	47
2014	AS-02	28	38	18	2	2	12	0	76	4	56
2014	AS-03	45	38	10	0	2	5	0	87	3	40
2014	AS-04	49	34	11	6	0	0	0	83	6	53
2014	AS-05	38	47	9	3	3	0	0	84	6	32
2014	AS-06	41	41	11	7	0	0	0	82	7	44
2011	AS	42	34	12	5	2	3	1	80	7	426
2011	AS-01	39	36	17	4	0	3	1	78	4	77
2011	AS-02	46	32	11	6	1	2	2	81	7	90
2011	AS-03	37	32	14	5	5	5	1	73	11	76
2011	AS-04	40	34	12	4	0	6	3	82	5	67
2011	AS-05	45	42	3	8	3	0	0	87	11	38
2011	AS-06	43	34	14	5	2	2	0	79	7	58
2011	AS-07	63	32	5	0	0	0	0	95	0	19

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	42	31	12	9	3	2	0	75	13	290
2017	AS-01	31	34	11	14	6	3	0	67	22	62
2017	AS-02	38	38	16	2	4	0	2	78	6	50
2017	AS-03	34	34	14	9	9	0	0	69	17	35
2017	AS-04	49	24	12	10	0	5	0	77	11	59
2017	AS-05	42	26	13	13	0	6	0	72	14	31
2017	AS-06	55	29	8	8	0	0	0	84	8	38
2017	AS-07	36	46	9	0	9	0	0	82	9	11
2014	AS	40	34	14	5	4	2	2	76	10	282
2014	AS-01	38	34	6	2	10	5	5	79	14	47
2014	AS-02	35	25	20	11	4	4	2	64	15	56
2014	AS-03	35	35	22	2	5	0	0	70	7	40
2014	AS-04	43	38	8	6	4	0	2	83	10	53
2014	AS-05	44	31	22	0	0	3	0	77	0	32
2014	AS-06	43	41	7	7	2	0	0	84	9	44
2011	AS	42	31	14	6	3	2	2	75	10	427
2011	AS-01	43	35	12	5	4	1	0	79	9	77
2011	AS-02	35	26	20	5	8	2	3	65	14	91
2011	AS-03	42	34	13	5	3	1	1	78	8	76
2011	AS-04	46	26	12	10	0	3	3	77	11	68
2011	AS-05	37	34	18	5	5	0	0	71	11	38
2011	AS-06	42	33	14	5	0	2	4	80	6	57
2011	AS-07	68	26	0	5	0	0	0	95	5	19
2008	AS	38	35	10	6	3	5	3	79	10	450
2008	AS-01	35	37	9	5	5	8	1	79	10	86
2008	AS-02	41	28	11	7	2	8	4	78	10	106
2008	AS-03	41	30	13	6	4	3	4	76	11	80
2008	AS-04	34	47	3	7	2	5	2	87	9	59
2008	AS-05	32	41	14	11	0	3	0	75	11	37
2008	AS-06	31	41	15	2	7	0	4	75	10	54
2008	AS-07	65	20	5	0	5	0	5	89	5	20

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	22	34	21	12	7	3	2	59	20	291
2017	AS-01	15	27	21	14	16	5	2	45	33	62
2017	AS-02	22	32	24	10	4	4	4	59	15	50
2017	AS-03	14	51	20	11	0	3	0	68	12	35
2017	AS-04	33	28	18	10	5	3	2	65	16	60
2017	AS-05	26	32	19	19	3	0	0	58	23	31
2017	AS-06	18	47	21	11	3	0	0	66	13	38
2017	AS-07	18	36	27	0	9	0	9	60	10	11
2014	AS	17	34	24	11	8	6	0	55	20	281
2014	AS-01	19	23	28	8	10	8	3	47	21	47
2014	AS-02	16	27	25	14	7	10	0	48	24	55
2014	AS-03	25	30	30	2	10	2	0	56	13	40
2014	AS-04	23	38	19	13	6	2	0	62	19	53
2014	AS-05	3	44	25	9	9	9	0	52	21	32
2014	AS-06	13	48	16	14	7	2	0	63	21	44
2011	AS	19	33	21	12	8	6	1	56	22	428
2011	AS-01	17	36	23	13	4	6	0	57	18	77
2011	AS-02	13	32	25	12	8	8	2	50	22	91
2011	AS-03	24	25	25	7	8	11	1	55	16	76
2011	AS-04	21	40	15	13	9	1	1	62	23	68
2011	AS-05	11	37	24	13	11	5	0	50	25	38
2011	AS-06	21	34	10	22	9	3	0	57	32	58
2011	AS-07	37	26	21	0	16	0	0	63	16	19

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	18	22	17	20	9	12	2	46	34	289
2017	AS-01	11	15	18	23	10	21	2	34	43	61
2017	AS-02	14	20	22	16	12	14	2	41	33	50
2017	AS-03	21	18	26	26	6	3	0	39	33	34
2017	AS-04	22	32	15	13	8	8	2	59	24	60
2017	AS-05	23	19	6	29	6	6	10	50	42	31
2017	AS-06	21	21	16	29	5	6	2	46	37	38
2017	AS-07	27	45	0	0	18	9	0	80	20	11
2014	AS	13	28	19	17	14	6	2	45	34	281
2014	AS-01	13	30	13	18	13	9	5	50	36	46
2014	AS-02	12	28	20	16	18	4	2	43	36	56
2014	AS-03	17	38	17	12	12	2	0	56	26	40
2014	AS-04	15	28	19	17	15	4	2	46	34	53
2014	AS-05	9	9	34	22	13	13	0	21	39	32
2014	AS-06	11	30	18	16	9	11	5	48	30	44
2011	AS	16	23	19	17	13	9	2	45	33	427
2011	AS-01	19	29	23	17	5	5	1	51	24	77
2011	AS-02	13	18	24	14	16	11	3	36	35	90
2011	AS-03	16	28	14	20	8	14	0	51	32	76
2011	AS-04	15	22	19	21	13	7	3	41	38	68
2011	AS-05	11	37	13	13	21	5	0	50	36	38
2011	AS-06	16	14	21	21	17	10	2	33	43	58
2011	AS-07	42	21	11	0	16	11	0	71	18	19

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	64	22	7	3	0	0	3	90	3	291
2017	AS-01	63	18	11	3	0	0	5	85	3	62
2017	AS-02	58	26	10	4	0	0	2	86	4	50
2017	AS-03	54	31	9	6	0	0	0	86	6	35
2017	AS-04	58	30	5	3	0	0	3	91	3	60
2017	AS-05	84	10	3	0	0	0	3	97	0	31
2017	AS-06	76	16	3	3	0	0	3	95	3	38
2017	AS-07	63	27	0	0	0	9	0	100	0	11
2014	AS	62	20	8	4	0	2	4	87	4	282
2014	AS-01	61	22	6	2	2	2	5	89	5	47
2014	AS-02	64	11	11	5	0	4	5	82	6	56
2014	AS-03	55	25	13	2	0	0	5	84	3	40
2014	AS-04	66	23	6	4	0	2	0	90	4	53
2014	AS-05	63	13	13	3	0	0	9	83	3	32
2014	AS-06	68	21	5	5	0	2	0	91	5	44

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	72	16	3	1	1	3	3	94	2	291
2017	AS-01	65	19	3	0	3	3	6	93	4	62
2017	AS-02	64	20	6	2	0	6	2	91	2	50
2017	AS-03	66	26	3	0	3	0	3	94	3	35
2017	AS-04	72	15	7	2	0	2	3	91	2	60
2017	AS-05	87	10	0	0	3	0	0	97	3	31
2017	AS-06	92	5	0	0	0	3	0	100	0	38
2017	AS-07	73	18	0	0	0	9	0	100	0	11
2014	AS	70	20	4	2	1	1	2	93	3	281
2014	AS-01	68	23	2	2	0	2	3	96	2	47
2014	AS-02	69	13	11	2	2	2	2	85	4	55
2014	AS-03	57	35	2	0	2	0	2	95	3	40
2014	AS-04	75	19	2	2	0	0	2	96	2	53
2014	AS-05	75	13	3	3	0	3	3	93	3	32
2014	AS-06	77	16	2	5	0	0	0	93	5	44
2011	AS	68	17	6	3	1	1	4	89	4	427
2011	AS-01	66	21	4	3	3	3	1	91	5	77
2011	AS-02	60	21	8	4	1	2	3	86	6	91
2011	AS-03	68	18	5	5	0	0	3	89	5	76
2011	AS-04	71	16	6	0	0	1	6	94	0	69
2011	AS-05	76	11	3	0	5	0	5	92	6	38
2011	AS-06	73	13	9	2	0	0	4	89	2	56
2011	AS-07	74	5	5	5	5	0	5	83	11	19
2008	AS	71	13	5	3	2	2	4	90	5	450
2008	AS-01	69	14	6	3	2	2	3	88	6	86
2008	AS-02	70	11	4	3	3	5	5	90	6	107
2008	AS-03	78	8	4	4	3	1	4	89	7	80
2008	AS-04	58	22	8	0	3	3	5	87	4	59
2008	AS-05	65	19	5	3	0	3	5	91	3	37
2008	AS-06	79	11	4	2	0	0	4	94	2	53
2008	AS-07	85	10	5	0	0	0	0	95	0	20

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	19	36	15	19	9	2	0	56	28	291
2017	AS-01	16	31	19	21	10	3	0	49	32	62
2017	AS-02	20	40	16	16	6	2	0	61	23	50
2017	AS-03	14	31	20	20	14	0	0	46	34	35
2017	AS-04	23	42	12	13	7	4	0	67	21	60
2017	AS-05	26	23	19	23	10	0	0	48	32	31
2017	AS-06	16	45	11	21	5	3	0	62	27	38
2017	AS-07	9	36	0	27	18	0	9	50	50	11
2014	AS	13	33	16	21	16	2	0	47	37	280
2014	AS-01	25	30	19	10	10	5	0	58	22	47
2014	AS-02	14	27	12	30	12	4	0	43	44	56
2014	AS-03	8	40	21	18	13	0	0	47	32	38
2014	AS-04	17	42	9	11	21	0	0	58	32	53
2014	AS-05	6	28	19	28	19	0	0	34	47	32
2014	AS-06	2	32	21	25	18	2	0	35	44	44
2011	AS	18	31	18	18	13	1	0	50	32	428
2011	AS-01	21	31	18	17	10	1	1	53	28	77
2011	AS-02	19	34	18	18	11	1	0	53	29	91
2011	AS-03	15	24	23	23	13	3	0	40	37	75
2011	AS-04	22	35	6	17	17	1	1	58	36	69
2011	AS-05	11	24	29	24	13	0	0	34	37	38
2011	AS-06	19	34	21	10	16	0	0	53	26	58
2011	AS-07	21	42	5	16	16	0	0	63	32	19
2008	AS	24	39	16	14	6	2	0	64	20	451
2008	AS-01	17	45	21	12	1	2	1	65	13	86
2008	AS-02	36	31	12	12	6	4	0	69	18	107
2008	AS-03	21	31	21	18	9	0	0	53	26	80
2008	AS-04	20	44	10	19	5	2	0	66	24	59
2008	AS-05	11	54	19	11	5	0	0	65	16	37
2008	AS-06	20	43	11	20	6	0	0	63	26	54
2008	AS-07	45	30	10	5	10	0	0	75	15	20

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	21	29	15	16	16	2	1	52	33	289
2017	AS-01	8	21	20	20	28	3	0	31	49	61
2017	AS-02	22	34	22	8	10	4	0	58	19	50
2017	AS-03	17	23	23	14	23	0	0	40	37	35
2017	AS-04	20	42	7	17	15	0	0	62	32	60
2017	AS-05	45	19	10	19	6	0	0	65	26	31
2017	AS-06	30	27	14	21	5	0	3	59	28	37
2017	AS-07	9	54	9	0	18	0	9	70	20	11
2014	AS	11	30	16	17	22	2	2	43	41	282
2014	AS-01	23	26	15	13	18	0	6	52	32	47
2014	AS-02	9	34	20	14	20	4	0	45	35	56
2014	AS-03	2	30	20	20	20	5	2	35	43	40
2014	AS-04	11	32	17	17	23	0	0	43	40	53
2014	AS-05	13	19	9	19	38	3	0	32	58	32
2014	AS-06	9	41	11	23	16	0	0	50	39	44
2011	AS	15	29	17	18	19	2	1	45	38	429
2011	AS-01	12	32	21	14	21	0	0	44	35	77
2011	AS-02	9	25	19	26	19	2	0	35	46	91
2011	AS-03	13	18	17	25	20	5	1	34	48	76
2011	AS-04	20	26	13	14	25	1	0	47	40	69
2011	AS-05	13	37	18	11	18	3	0	51	30	38
2011	AS-06	24	40	10	12	12	0	2	65	25	58
2011	AS-07	21	32	11	16	16	0	5	56	33	19
2008	AS	20	34	14	19	12	1	1	55	31	451
2008	AS-01	14	38	15	22	8	2	0	54	31	86
2008	AS-02	21	32	12	21	12	0	2	53	34	107
2008	AS-03	21	31	15	14	19	0	0	53	33	80
2008	AS-04	22	41	10	15	8	2	2	65	25	59
2008	AS-05	16	27	19	24	11	0	3	44	36	37
2008	AS-06	31	30	11	19	7	0	2	62	26	54
2008	AS-07	20	40	10	15	10	0	5	63	26	20

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	22	39	21	10	4	3	0	63	15	291
2017	AS-01	6	42	24	10	10	6	2	52	21	62
2017	AS-02	20	36	24	14	2	4	0	59	17	50
2017	AS-03	29	31	20	14	6	0	0	60	20	35
2017	AS-04	18	45	25	10	0	2	0	64	10	60
2017	AS-05	29	35	26	6	3	0	0	65	10	31
2017	AS-06	40	37	11	10	0	3	0	79	11	38
2017	AS-07	18	55	9	0	18	0	0	73	18	11

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	44	30	17	4	2	3	0	77	6	289
2017	AS-01	47	16	24	5	3	5	0	66	8	62
2017	AS-02	34	36	22	2	0	6	0	75	2	50
2017	AS-03	37	40	9	11	3	0	0	77	14	35
2017	AS-04	54	28	19	0	0	0	0	81	0	58
2017	AS-05	42	29	13	10	0	6	0	76	10	31
2017	AS-06	47	37	10	0	0	5	0	89	0	38
2017	AS-07	27	36	9	0	18	0	9	70	20	11
2014	AS	37	37	14	4	4	5	0	78	7	281
2014	AS-01	49	28	8	4	4	6	0	82	9	47
2014	AS-02	31	31	22	5	4	7	0	67	10	55
2014	AS-03	27	45	7	5	5	7	2	81	11	40
2014	AS-04	55	26	11	2	4	2	0	83	6	53
2014	AS-05	22	47	16	6	0	9	0	76	7	32
2014	AS-06	38	43	16	0	2	0	0	82	2	44

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	42	36	12	5	2	3	0	81	7	291
2017	AS-01	37	37	11	6	3	5	0	78	10	62
2017	AS-02	36	44	12	4	0	4	0	83	4	50
2017	AS-03	37	49	9	3	3	0	0	86	6	35
2017	AS-04	50	32	15	3	0	0	0	82	3	60
2017	AS-05	45	26	16	13	0	0	0	71	13	31
2017	AS-06	48	34	13	0	2	3	0	84	3	38
2017	AS-07	27	37	0	18	9	9	0	70	30	11
2014	AS	36	37	14	7	3	3	0	76	10	282
2014	AS-01	45	29	13	6	4	2	0	76	11	47
2014	AS-02	25	43	18	7	2	5	0	72	9	56
2014	AS-03	30	40	10	12	7	0	0	70	20	40
2014	AS-04	55	26	11	4	2	2	0	83	6	53
2014	AS-05	19	50	22	0	0	9	0	76	0	32
2014	AS-06	36	41	9	14	0	0	0	77	14	44
2011	AS	31	40	15	5	6	2	0	73	11	425
2011	AS-01	32	44	12	3	5	4	0	80	8	77
2011	AS-02	29	40	15	6	7	3	0	72	13	89
2011	AS-03	26	41	17	4	8	3	1	70	12	76
2011	AS-04	33	38	20	1	3	3	1	74	5	69
2011	AS-05	32	47	5	11	5	0	0	79	16	38
2011	AS-06	33	32	21	9	5	0	0	65	14	57
2011	AS-07	28	50	6	11	6	0	0	78	17	18

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	50	34	9	5	2	0	0	84	7	291
2017	AS-01	43	39	8	6	3	0	0	82	10	62
2017	AS-02	50	32	14	2	2	0	0	82	4	50
2017	AS-03	37	43	14	6	0	0	0	80	6	35
2017	AS-04	48	38	7	7	0	0	0	87	7	60
2017	AS-05	58	26	13	0	3	0	0	84	3	31
2017	AS-06	71	16	5	8	0	0	0	87	8	38
2017	AS-07	27	55	0	0	18	0	0	82	18	11
2014	AS	36	38	13	7	5	0	0	74	13	282
2014	AS-01	51	27	11	2	8	0	0	78	10	47
2014	AS-02	27	43	14	12	4	0	0	70	16	56
2014	AS-03	30	43	12	7	5	0	2	74	13	40
2014	AS-04	47	34	13	2	4	0	0	81	6	53
2014	AS-05	25	44	16	16	0	0	0	69	16	32
2014	AS-06	27	45	14	7	7	0	0	73	14	44
2011	AS	38	39	12	6	4	0	0	77	11	427
2011	AS-01	43	38	12	1	6	0	0	81	8	77
2011	AS-02	40	39	10	7	4	0	0	79	11	90
2011	AS-03	36	36	21	4	3	0	1	72	7	76
2011	AS-04	36	45	9	6	4	0	0	81	10	69
2011	AS-05	34	39	13	11	3	0	0	74	13	38
2011	AS-06	37	37	9	14	4	0	0	74	18	57
2011	AS-07	42	42	5	0	11	0	0	84	11	19
2008	AS	43	42	8	4	3	0	0	85	7	450
2008	AS-01	40	44	9	3	2	1	0	85	6	86
2008	AS-02	45	39	8	4	5	0	0	84	8	106
2008	AS-03	36	46	6	8	4	0	0	83	11	80
2008	AS-04	49	39	8	2	2	0	0	88	3	59
2008	AS-05	35	51	11	0	3	0	0	86	3	37
2008	AS-06	44	48	6	0	2	0	0	93	2	54
2008	AS-07	65	15	5	10	5	0	0	80	15	20

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	36	33	18	10	3	0	69	13	290
2017	AS-01	31	29	26	11	3	0	59	14	62
2017	AS-02	44	34	12	6	4	0	78	10	50
2017	AS-03	23	37	29	11	0	0	60	11	35
2017	AS-04	41	36	8	12	2	2	78	14	59
2017	AS-05	39	26	19	10	6	0	65	16	31
2017	AS-06	37	37	16	10	0	0	74	10	38
2017	AS-07	18	37	18	9	18	0	54	27	11
2014	AS	20	35	17	15	12	1	55	27	282
2014	AS-01	40	28	2	15	15	0	68	30	47
2014	AS-02	20	38	21	4	14	4	60	18	56
2014	AS-03	15	35	30	10	10	0	50	20	40
2014	AS-04	21	40	8	23	9	0	60	32	53
2014	AS-05	13	25	31	13	16	3	39	29	32
2014	AS-06	5	41	20	21	11	2	46	33	44
2011	AS	28	33	16	13	8	1	62	21	426
2011	AS-01	29	45	14	8	4	0	74	12	77
2011	AS-02	31	25	19	16	8	1	57	24	91
2011	AS-03	25	38	16	16	3	3	65	19	76
2011	AS-04	30	28	16	13	13	0	58	26	69
2011	AS-05	24	39	13	13	8	3	65	22	38
2011	AS-06	29	25	20	15	11	0	55	25	55
2011	AS-07	32	37	11	11	11	0	68	21	19

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	36	35	17	10	3	0	0	71	12	291
2017	AS-01	27	37	21	13	2	0	0	64	14	62
2017	AS-02	42	40	8	6	4	0	0	82	10	50
2017	AS-03	29	31	31	9	0	0	0	60	9	35
2017	AS-04	38	38	12	10	2	0	0	77	12	60
2017	AS-05	45	26	16	10	3	0	0	71	13	31
2017	AS-06	40	29	21	10	0	0	0	69	10	38
2017	AS-07	18	46	9	9	18	0	0	63	27	11
2014	AS	23	34	16	17	11	0	0	56	27	282
2014	AS-01	42	24	8	13	13	0	0	66	26	47
2014	AS-02	23	38	14	16	9	0	0	61	25	56
2014	AS-03	20	37	23	15	5	0	0	57	20	40
2014	AS-04	21	36	11	19	13	0	0	57	32	53
2014	AS-05	9	38	25	19	9	0	0	47	28	32
2014	AS-06	11	34	25	18	11	0	0	45	30	44
2011	AS	26	36	16	12	8	0	0	63	21	426
2011	AS-01	25	44	18	8	5	0	0	69	13	77
2011	AS-02	29	27	22	14	7	1	0	57	21	91
2011	AS-03	24	39	17	12	7	0	1	64	19	76
2011	AS-04	31	32	9	15	13	0	0	63	28	68
2011	AS-05	16	50	11	13	8	3	0	68	22	38
2011	AS-06	30	25	18	16	11	0	0	55	27	56
2011	AS-07	26	53	0	5	16	0	0	79	21	19
2008	AS	41	40	11	5	3	0	0	82	8	450
2008	AS-01	38	43	14	2	1	1	0	82	4	86
2008	AS-02	46	38	9	4	3	0	0	84	7	106
2008	AS-03	36	45	8	6	5	0	0	81	11	80
2008	AS-04	41	42	8	7	2	0	0	83	8	59
2008	AS-05	32	41	16	8	3	0	0	73	11	37
2008	AS-06	44	37	11	4	4	0	0	81	7	54
2008	AS-07	55	25	15	5	0	0	0	80	5	20

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	35	24	15	15	7	3	1	62	23	290
2017	AS-01	24	19	24	19	6	6	0	47	28	62
2017	AS-02	35	20	20	13	6	6	0	58	20	49
2017	AS-03	26	29	11	23	9	3	0	56	32	35
2017	AS-04	47	23	8	13	5	3	0	72	19	60
2017	AS-05	32	29	23	10	3	0	3	63	13	31
2017	AS-06	48	26	5	11	8	0	3	76	19	38
2017	AS-07	18	46	0	18	18	0	0	63	37	11
2014	AS	24	26	22	14	10	5	0	52	25	282
2014	AS-01	31	28	20	2	15	4	0	62	17	47
2014	AS-02	21	27	23	14	9	5	0	51	24	56
2014	AS-03	20	25	30	7	12	5	0	47	21	40
2014	AS-04	30	28	15	17	6	4	0	61	24	53
2014	AS-05	13	25	25	22	9	6	0	40	33	32
2014	AS-06	20	23	23	23	7	5	0	45	31	44
2011	AS	31	24	12	15	11	8	0	59	28	426
2011	AS-01	23	29	13	19	9	6	0	56	31	77
2011	AS-02	33	18	16	18	10	5	0	53	29	91
2011	AS-03	35	21	12	11	7	15	0	66	20	75
2011	AS-04	28	28	7	14	16	7	0	59	33	69
2011	AS-05	26	39	13	5	11	5	0	69	17	38
2011	AS-06	34	16	13	18	11	9	0	55	31	56
2011	AS-07	42	21	11	5	21	0	0	63	26	19
2008	AS	38	29	14	8	6	4	1	70	15	450
2008	AS-01	31	38	13	6	6	5	1	74	12	86
2008	AS-02	44	22	13	5	9	7	0	71	15	106
2008	AS-03	38	28	13	14	6	3	0	67	21	80
2008	AS-04	34	32	15	5	8	5	0	70	14	59
2008	AS-05	27	41	8	14	3	0	8	74	18	37
2008	AS-06	48	15	20	11	4	2	0	64	15	54
2008	AS-07	45	30	15	10	0	0	0	75	10	20

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	AS	28	27	45	291
2017	AS-01	32	19	49	62
2017	AS-02	24	24	52	50
2017	AS-03	34	29	37	35
2017	AS-04	20	23	57	60
2017	AS-05	16	32	52	31
2017	AS-06	37	42	21	38
2017	AS-07	37	36	27	11
2014	AS	27	33	40	282
2014	AS-01	29	30	41	47
2014	AS-02	34	21	45	56
2014	AS-03	13	42	45	40
2014	AS-04	26	40	34	53
2014	AS-05	41	25	34	32
2014	AS-06	23	41	37	44
2011	AS	26	37	36	428
2011	AS-01	21	32	47	76
2011	AS-02	23	42	35	91
2011	AS-03	24	49	28	76
2011	AS-04	25	32	43	69
2011	AS-05	37	34	29	38
2011	AS-06	24	34	41	58
2011	AS-07	58	32	11	19

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	AS	16	48	19	2	6	9	81
2017	AS-01	10	40	25	0	10	15	20
2017	AS-02	0	74	18	0	0	8	12
2017	AS-03	8	33	25	0	17	17	12
2017	AS-04	25	42	33	0	0	0	12
2017	AS-06	29	64	0	0	7	0	14
2014	AS	14	38	17	7	9999	24	76
2014	AS-01	36	0	14	14	9999	36	14
2014	AS-02	5	42	16	5	9999	32	19
2014	AS-04	14	50	7	7	9999	21	14
2014	AS-05	8	54	31	0	9999	8	13
2014	AS-06	10	50	10	10	9999	20	10
2011	AS	21	42	23	8	9999	6	111
2011	AS-01	13	40	33	7	9999	7	15
2011	AS-02	10	62	14	14	9999	0	21
2011	AS-03	33	22	39	6	9999	0	18
2011	AS-04	12	47	24	12	9999	6	17
2011	AS-05	36	21	21	7	9999	14	14
2011	AS-06	21	71	0	0	9999	7	14
2011	AS-07	27	18	27	9	9999	18	11

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	AS	15	85	291
2017	AS-01	26	74	62
2017	AS-02	18	82	50
2017	AS-04	15	85	60
2014	AS	20	80	282
2014	AS-01	25	75	47
2014	AS-02	20	80	56
2014	AS-03	17	83	40
2014	AS-04	15	85	53
2014	AS-05	19	81	32
2014	AS-06	23	77	44

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	AS	67	45
2017	AS-01	63	16
2014	AS	55	56
2014	AS-01	50	12
2014	AS-02	73	11

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	AS	53	45
2017	AS-01	69	16
2014	AS	48	56
2014	AS-01	50	12
2014	AS-02	45	11
2014	AS-06	50	10

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	Total responses
2017	AS-01	16
2014	AS-01	12
2014	AS-02	11
2014	AS-06	10

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	AS	45
2017	AS-01	16
2014	AS	56
2014	AS-01	12
2014	AS-02	11
2014	AS-06	10

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	Total responses
2017	AS-01	16
2014	AS-01	12
2014	AS-02	11

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	Total responses
2017	AS-01	16
2014	AS-01	12
2014	AS-02	11

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	AS	42	45
2017	AS-01	38	16
2014	AS	43	56
2014	AS-01	50	12
2014	AS-06	50	10

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	AS	40	45
2017	AS-01	43	16
2014	AS	25	56

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	AS	44	45
2017	AS-01	43	16
2014	AS	34	56
2014	AS-01	50	12
2014	AS-02	45	11

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	AS	47	45
2017	AS-01	37	16
2014	AS	43	56
2014	AS-01	58	12
2014	AS-06	50	10

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	AS	33	45
2017	AS-01	43	16
2014	AS	36	56

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	AS	40	45
2014	AS	59	56
2014	AS-02	45	11
2014	AS-06	70	10

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	AS	35	45
2017	AS-01	50	16
2014	AS	32	56

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	AS	45
2017	AS-01	16
2014	AS	56
2014	AS-01	12
2014	AS-02	11
2014	AS-06	10

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	Total responses
2017	AS-01	16
2014	AS-01	12
2014	AS-02	11

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	AS	51	45
2017	AS-01	62	16
2014	AS	43	56
2014	AS-01	58	12
2014	AS-02	45	11

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	AS	27	45
2017	AS-01	32	16
2014	AS	36	56
2014	AS-01	42	12
2014	AS-06	70	10

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	AS	18	45
2014	AS	9	56
2014	AS-01	0	12
2014	AS-06	0	10

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	AS	53	45
2017	AS-01	31	16
2014	AS	43	56
2014	AS-02	55	11
2014	AS-06	50	10

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	AS	27	45
2014	AS	29	56
2014	AS-02	55	11

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	AS	11	45
2014	AS	16	56
2014	AS-02	0	11

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	AS	18	45
2014	AS	20	56

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	AS	11	45
2014	AS	11	56
2014	AS-01	0	12

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	AS	16	45
2014	AS	13	56
2014	AS-06	0	10

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	AS	24	45
2017	AS-01	31	16
2014	AS	36	56
2014	AS-01	42	12

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	AS	18	44
2014	AS	9	54

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	AS	14	44
2014	AS	15	54

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	AS	14	44
2014	AS-01	0	11

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	AS-01	0	15
2014	AS	9	54
2014	AS-01	0	11

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	Total responses
2017	AS	44
2017	AS-01	15
2014	AS-02	11

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	AS	18	44
2014	AS	17	54
2014	AS-02	0	11

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	AS	25	44
2014	AS	26	54

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	AS	39	44
2017	AS-01	46	15
2014	AS	43	54
2014	AS-01	45	11

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	AS	45	44
2017	AS-01	46	15
2014	AS	56	54
2014	AS-01	73	11
2014	AS-02	45	11

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	AS	14	44
2014	AS	9	54
2014	AS-01	0	11

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	AS	91	9	44
2017	AS-01	81	19	16

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	18	15	20	6	5	27	10	52	17	291
2017	AS-01	11	6	29	7	6	27	13	30	22	62
2017	AS-02	12	18	14	4	10	34	8	52	24	50
2017	AS-03	23	11	20	11	6	17	11	48	24	35
2017	AS-04	20	20	22	3	2	27	7	60	7	60
2017	AS-05	16	16	16	6	3	29	13	56	17	31
2017	AS-06	26	23	13	5	3	27	3	70	11	38
2017	AS-07	27	9	9	0	18	27	9	57	29	11
2014	AS	14	19	20	7	6	30	4	50	20	281
2014	AS-01	15	27	9	6	10	25	6	62	24	47
2014	AS-02	13	13	16	11	7	33	8	42	30	55
2014	AS-03	15	12	30	2	7	32	0	41	15	40
2014	AS-04	13	15	26	6	2	32	6	45	12	53
2014	AS-05	9	19	25	6	3	34	3	45	15	32
2014	AS-06	16	25	14	5	9	30	2	60	20	44

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	29	28	21	5	4	11	2	65	10	290
2017	AS-01	26	19	32	5	3	11	3	53	9	62
2017	AS-02	28	30	22	0	8	12	0	66	9	50
2017	AS-03	29	29	26	9	3	0	6	61	12	35
2017	AS-04	35	28	15	7	0	13	2	75	8	60
2017	AS-05	27	30	13	13	3	13	0	65	19	30
2017	AS-06	29	31	18	3	3	13	3	72	6	38
2017	AS-07	27	45	9	0	18	0	0	73	18	11
2014	AS	23	29	20	8	5	13	1	61	16	282
2014	AS-01	28	31	18	4	6	13	0	68	12	47
2014	AS-02	16	27	18	11	9	16	4	53	24	56
2014	AS-03	25	20	30	2	5	17	0	55	9	40
2014	AS-04	26	34	17	8	2	11	2	70	11	53
2014	AS-05	22	22	28	9	3	16	0	52	15	32
2014	AS-06	25	30	20	11	5	9	0	60	18	44
2011	AS	32	35	15	7	5	7	0	71	13	425
2011	AS-01	36	30	16	8	6	4	0	69	15	77
2011	AS-02	30	37	11	9	4	9	0	73	14	91
2011	AS-03	27	38	22	4	3	7	0	70	7	74
2011	AS-04	29	36	17	7	3	6	1	70	11	69
2011	AS-05	33	31	14	6	8	8	0	70	15	36
2011	AS-06	31	36	12	7	7	5	2	72	15	58
2011	AS-07	47	26	0	16	5	5	0	78	22	19

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	35	48	5	6	3	0	2	85	9	291
2017	AS-01	19	55	5	11	6	0	3	77	18	62
2017	AS-02	24	56	10	8	0	2	0	82	8	50
2017	AS-03	51	34	6	6	0	0	3	88	6	35
2017	AS-04	37	47	5	3	7	0	2	85	10	60
2017	AS-05	32	52	3	6	0	0	6	90	7	31
2017	AS-06	50	42	5	3	0	0	0	92	3	38
2017	AS-07	54	37	0	0	0	0	9	100	0	11
2014	AS	35	55	6	1	1	0	2	92	2	281
2014	AS-01	34	45	10	5	2	0	4	82	7	47
2014	AS-02	25	60	11	0	2	0	2	86	2	55
2014	AS-03	40	58	2	0	0	0	0	98	0	40
2014	AS-04	45	53	0	0	0	0	2	100	0	53
2014	AS-05	38	53	9	0	0	0	0	91	0	32
2014	AS-06	30	66	2	0	0	0	2	98	0	44
2011	AS	41	49	5	3	0	1	1	92	3	424
2011	AS-01	38	53	4	5	0	0	0	91	5	76
2011	AS-02	41	46	7	4	2	0	0	87	7	91
2011	AS-03	42	48	5	3	0	1	0	92	3	73
2011	AS-04	41	52	3	1	0	3	0	96	1	69
2011	AS-05	45	47	5	0	0	0	3	95	0	38
2011	AS-06	40	51	7	2	0	0	0	91	2	57
2011	AS-07	47	42	0	0	0	0	11	100	0	19
2008	AS	40	48	6	3	1	0	2	90	4	450
2008	AS-01	30	57	8	2	1	0	1	88	4	86
2008	AS-02	45	42	7	3	2	0	1	89	5	106
2008	AS-03	49	48	1	1	0	1	0	97	1	80
2008	AS-04	37	53	5	5	0	0	0	90	5	59
2008	AS-05	38	51	8	0	0	0	3	92	0	37
2008	AS-06	37	48	6	6	0	0	4	88	6	54
2008	AS-07	35	45	0	5	0	0	15	94	6	20

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	13	26	21	7	4	23	5	55	15	289
2017	AS-01	12	23	27	5	8	18	7	47	18	60
2017	AS-02	16	38	14	6	2	20	4	71	11	50
2017	AS-03	11	20	23	17	6	20	3	41	30	35
2017	AS-04	13	27	22	5	3	25	5	57	12	60
2017	AS-05	16	23	23	13	3	16	6	50	21	31
2017	AS-06	10	21	24	5	0	35	5	52	9	38
2017	AS-07	27	27	9	0	0	27	9	86	0	11
2014	AS	11	32	18	8	5	20	6	58	18	282
2014	AS-01	18	29	19	8	6	11	8	58	18	47
2014	AS-02	7	35	16	9	2	24	7	62	15	56
2014	AS-03	10	40	15	5	7	20	2	64	16	40
2014	AS-04	8	36	17	9	6	19	6	57	20	53
2014	AS-05	13	22	22	6	6	25	6	50	18	32
2014	AS-06	11	30	22	7	5	21	5	55	15	44
2011	AS	15	30	22	8	5	18	2	57	15	422
2011	AS-01	17	31	20	8	7	15	3	58	18	75
2011	AS-02	13	32	23	9	5	16	1	55	17	91
2011	AS-03	15	26	28	8	4	18	0	51	15	72
2011	AS-04	13	31	21	10	3	21	1	57	17	68
2011	AS-05	11	34	16	11	5	21	3	59	21	38
2011	AS-06	14	28	28	3	2	24	2	56	7	58
2011	AS-07	42	32	11	0	5	5	5	82	6	19

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	48	29	11	2	1	7	2	85	3	290
2017	AS-01	36	28	18	3	2	12	2	74	6	61
2017	AS-02	42	30	20	2	0	6	0	77	2	50
2017	AS-03	49	37	6	0	0	6	3	94	0	35
2017	AS-04	48	33	8	0	0	8	2	91	0	60
2017	AS-05	58	23	13	0	0	3	3	86	0	31
2017	AS-06	69	26	0	5	0	0	0	95	5	38
2017	AS-07	45	18	9	9	9	0	9	70	20	11
2014	AS	42	29	12	3	2	9	2	80	6	282
2014	AS-01	54	20	10	0	2	9	4	85	2	47
2014	AS-02	32	32	15	4	5	11	2	73	10	56
2014	AS-03	45	32	10	5	0	7	0	84	5	40
2014	AS-04	47	34	9	2	2	4	2	86	4	53
2014	AS-05	31	31	13	6	0	19	0	77	8	32
2014	AS-06	43	27	16	2	2	7	2	77	5	44
2011	AS	48	32	9	2	3	5	1	85	5	425
2011	AS-01	57	30	6	1	3	3	0	89	4	77
2011	AS-02	49	30	11	1	3	6	0	84	5	90
2011	AS-03	53	29	11	1	1	4	0	86	3	73
2011	AS-04	41	42	9	0	1	4	3	89	2	69
2011	AS-05	47	34	5	3	3	8	0	89	6	38
2011	AS-06	41	29	14	3	5	7	0	76	9	58
2011	AS-07	47	21	0	5	11	5	11	81	19	19
2008	AS	49	37	6	1	1	5	1	92	1	447
2008	AS-01	45	43	7	1	0	3	0	92	1	86
2008	AS-02	57	33	7	1	1	1	1	91	2	106
2008	AS-03	53	39	1	0	0	8	0	99	0	80
2008	AS-04	37	49	5	2	2	5	0	91	4	57
2008	AS-05	41	38	8	0	0	11	3	91	0	37
2008	AS-06	53	26	8	0	2	9	2	89	2	53
2008	AS-07	55	20	10	0	0	0	15	88	0	20

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	37	31	15	3	2	10	2	76	6	291
2017	AS-01	31	26	18	2	3	19	2	71	6	62
2017	AS-02	30	36	20	2	2	10	0	73	4	50
2017	AS-03	34	31	14	3	3	11	3	77	7	35
2017	AS-04	33	40	14	3	0	8	2	81	4	60
2017	AS-05	48	13	29	3	3	0	3	63	7	31
2017	AS-06	53	32	3	10	0	3	0	87	11	38
2017	AS-07	36	27	9	0	9	9	9	78	11	11
2014	AS	29	34	16	7	4	9	2	70	13	282
2014	AS-01	21	47	15	0	4	9	4	78	5	47
2014	AS-02	21	30	25	5	5	11	2	59	12	56
2014	AS-03	35	35	10	10	0	10	0	78	11	40
2014	AS-04	36	38	11	4	6	4	2	78	10	53
2014	AS-05	22	41	19	3	3	13	0	71	7	32
2014	AS-06	36	18	11	18	5	9	2	61	26	44
2011	AS	35	33	13	6	3	9	1	76	10	426
2011	AS-01	43	34	6	5	5	6	0	82	11	77
2011	AS-02	30	35	19	3	1	11	1	74	5	91
2011	AS-03	38	26	14	5	4	12	0	73	11	73
2011	AS-04	32	45	9	3	1	7	3	85	5	69
2011	AS-05	32	32	16	11	3	8	0	69	14	38
2011	AS-06	33	31	19	10	2	5	0	67	13	58
2011	AS-07	37	21	0	5	16	5	16	73	27	19
2008	AS	38	37	11	6	2	4	2	80	8	450
2008	AS-01	31	53	5	5	2	4	1	88	7	85
2008	AS-02	38	42	11	3	2	3	1	83	5	107
2008	AS-03	40	29	14	8	4	6	0	73	12	80
2008	AS-04	34	39	12	5	3	7	0	78	9	59
2008	AS-05	38	38	8	5	3	5	3	82	9	37
2008	AS-06	43	24	17	9	0	4	4	72	10	54
2008	AS-07	70	10	0	10	0	0	10	89	11	20

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	AS	4	96	291
2017	AS-05	0	100	31
2017	AS-06	0	100	38
2014	AS	6	94	281
2014	AS-02	9	91	56

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	AS	42	12
2014	AS	29	17

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	AS	75	12
2014	AS	82	17

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	AS	0	12
2014	AS	0	17

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	AS	0	12
2014	AS	0	17

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	AS	0	12

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	AS	58	12

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	AS	0	12

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2017	AS	0	12
2014	AS	0	17

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	AS	0	12

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	AS	0	12

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	AS	0	12

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	AS	0	12
2014	AS	0	17

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	AS	0	12

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	AS	67	12
2014	AS	53	17

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	AS	0	12
2014	AS	0	17

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	AS	0	12
2014	AS	0	17

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	AS	0	12
2014	AS	0	17

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	AS	0	12
2014	AS	0	17

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	AS	0	12
2014	AS	0	17

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	AS	50	12
2014	AS	71	17

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	AS	83	17	12

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	17	14	23	2	1	36	6	54	5	291
2017	AS-01	11	13	21	2	3	40	10	48	10	62
2017	AS-02	12	20	24	8	0	32	4	50	13	50
2017	AS-03	23	11	34	3	0	23	6	48	4	35
2017	AS-04	18	17	25	0	0	35	5	58	0	60
2017	AS-05	26	16	16	0	0	39	3	72	0	31
2017	AS-06	18	11	18	0	0	53	0	61	0	38
2017	AS-07	27	0	27	0	9	18	18	43	14	11
2014	AS	15	16	26	2	2	35	3	50	7	282
2014	AS-01	10	18	27	2	4	34	4	46	10	47
2014	AS-02	14	18	27	4	4	30	4	49	11	56
2014	AS-03	20	15	27	2	2	30	2	52	7	40
2014	AS-04	15	15	28	2	0	38	2	50	3	53
2014	AS-05	19	6	25	3	0	44	3	47	6	32
2014	AS-06	13	21	20	0	2	41	2	60	4	44

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	33	29	19	2	1	13	2	74	3	291
2017	AS-01	27	24	21	0	3	19	5	68	4	62
2017	AS-02	24	40	18	6	0	12	0	73	7	50
2017	AS-03	34	31	23	3	0	6	3	72	3	35
2017	AS-04	40	23	20	2	0	12	3	75	2	60
2017	AS-05	39	23	23	0	0	16	0	73	0	31
2017	AS-06	40	37	10	0	0	13	0	88	0	38
2017	AS-07	37	36	9	0	9	9	0	80	10	11
2014	AS	27	28	24	3	2	16	1	66	6	282
2014	AS-01	31	28	23	2	2	13	0	69	5	47
2014	AS-02	18	25	23	5	4	21	4	57	12	56
2014	AS-03	27	30	25	0	0	15	2	70	0	40
2014	AS-04	30	34	21	2	0	13	0	74	2	53
2014	AS-05	28	22	22	6	0	22	0	64	8	32
2014	AS-06	27	25	30	2	2	14	0	61	5	44
2011	AS	38	32	15	3	1	9	1	78	5	427
2011	AS-01	42	31	10	3	4	10	0	81	7	77
2011	AS-02	37	34	10	8	0	10	1	80	9	91
2011	AS-03	35	32	20	0	1	12	0	76	2	75
2011	AS-04	41	29	22	1	1	3	3	74	3	69
2011	AS-05	41	32	8	5	0	11	3	84	6	37
2011	AS-06	31	36	21	3	0	9	0	74	4	58
2011	AS-07	47	32	5	0	5	11	0	88	6	19

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	17	27	20	16	19	1	44	36	290
2017	AS-01	15	18	18	20	29	0	33	49	61
2017	AS-02	20	22	22	24	10	2	43	35	50
2017	AS-03	11	29	26	20	14	0	40	34	35
2017	AS-04	22	30	17	15	15	2	53	30	60
2017	AS-05	13	39	23	6	19	0	52	26	31
2017	AS-06	16	29	21	8	26	0	45	34	38
2017	AS-07	27	46	9	9	9	0	73	18	11

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	17	30	29	16	8	1	47	24	289
2017	AS-01	31	24	28	11	3	2	57	15	61
2017	AS-02	14	48	18	12	6	2	63	18	50
2017	AS-03	17	31	20	20	11	0	49	31	35
2017	AS-04	7	29	36	22	7	0	36	29	59
2017	AS-05	19	26	45	6	3	0	45	10	31
2017	AS-06	11	26	29	18	16	0	37	34	38
2017	AS-07	0	9	37	36	18	0	9	54	11

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	19	33	26	12	9	0	1	52	21	290
2017	AS-01	38	23	23	5	7	2	3	64	12	61
2017	AS-02	18	50	16	12	4	0	0	68	16	50
2017	AS-03	20	40	29	3	9	0	0	60	11	35
2017	AS-04	10	33	32	13	12	0	0	43	25	60
2017	AS-05	16	29	35	13	6	0	0	45	19	31
2017	AS-06	8	32	26	18	16	0	0	40	34	38
2017	AS-07	0	9	27	46	18	0	0	9	64	11

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	17	32	22	13	15	2	50	28	291
2017	AS-01	27	39	13	6	8	6	71	15	62
2017	AS-02	14	46	18	12	8	2	61	20	50
2017	AS-03	20	23	20	17	20	0	43	37	35
2017	AS-04	12	27	33	10	18	0	38	28	60
2017	AS-05	23	32	23	13	10	0	55	23	31
2017	AS-06	8	21	24	16	31	0	29	47	38
2017	AS-07	0	18	27	45	9	0	18	54	11

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	47	27	13	4	2	1	6	79	7	290
2017	AS-01	66	18	8	0	0	0	8	91	0	61
2017	AS-02	44	26	8	6	0	0	16	83	7	50
2017	AS-03	54	23	14	3	0	0	6	82	3	35
2017	AS-04	40	32	10	10	3	2	3	75	14	60
2017	AS-05	42	42	13	0	3	0	0	84	3	31
2017	AS-06	37	26	21	8	8	0	0	63	16	38
2017	AS-07	18	27	46	0	0	0	9	50	0	11

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	29	34	21	9	6	0	64	16	290
2017	AS-01	43	20	18	10	8	2	63	18	61
2017	AS-02	32	38	16	10	4	0	70	14	50
2017	AS-03	31	31	29	6	3	0	63	9	35
2017	AS-04	20	38	23	10	8	0	58	18	60
2017	AS-05	32	39	19	6	3	0	71	10	31
2017	AS-06	21	40	16	13	10	0	61	24	38
2017	AS-07	0	46	45	9	0	0	46	9	11

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	27	40	21	9	2	1	67	11	290
2017	AS-01	33	31	27	8	2	0	64	10	61
2017	AS-02	34	36	24	4	0	2	72	4	50
2017	AS-03	20	51	14	14	0	0	71	14	35
2017	AS-04	25	40	20	10	3	2	66	14	60
2017	AS-05	26	42	23	10	0	0	68	10	31
2017	AS-06	21	45	24	5	2	3	68	8	38
2017	AS-07	9	36	9	37	9	0	45	46	11

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	16	34	25	16	7	0	0	51	24	288
2017	AS-01	30	32	23	8	7	0	0	62	15	60
2017	AS-02	14	40	22	18	4	2	0	55	22	50
2017	AS-03	23	31	26	17	3	0	0	54	20	35
2017	AS-04	12	29	25	24	10	0	0	41	34	59
2017	AS-05	13	35	32	16	3	0	0	48	19	31
2017	AS-06	8	40	29	11	10	0	3	49	22	38
2017	AS-07	0	18	27	37	18	0	0	18	55	11

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	22	38	20	11	8	0	0	61	19	290
2017	AS-01	26	41	22	2	8	2	0	68	10	61
2017	AS-02	24	40	12	18	6	0	0	64	24	50
2017	AS-03	26	46	14	6	9	0	0	71	14	35
2017	AS-04	15	45	18	13	8	0	0	60	22	60
2017	AS-05	35	23	23	16	3	0	0	58	19	31
2017	AS-06	16	35	29	13	5	0	3	51	19	38
2017	AS-07	0	18	36	27	18	0	0	18	46	11

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	27	34	21	10	6	1	1	62	16	289
2017	AS-01	30	33	20	5	8	2	3	65	14	61
2017	AS-02	18	44	20	12	6	0	0	62	18	50
2017	AS-03	29	29	17	23	3	0	0	57	26	35
2017	AS-04	24	39	24	8	5	0	0	63	14	59
2017	AS-05	35	26	29	10	0	0	0	61	10	31
2017	AS-06	34	26	19	8	10	0	3	62	19	38
2017	AS-07	18	46	27	9	0	0	0	64	9	11

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	61	23	7	4	3	1	86	7	290
2017	AS-01	66	18	10	2	5	0	84	7	61
2017	AS-02	58	26	6	6	2	2	86	8	50
2017	AS-03	49	34	6	9	3	0	83	11	35
2017	AS-04	68	20	7	2	2	2	90	3	60
2017	AS-05	58	23	10	6	0	3	83	7	31
2017	AS-06	66	24	3	0	8	0	90	8	38
2017	AS-07	45	27	18	9	0	0	73	9	11

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	79	12	3	2	2	1	92	5	290
2017	AS-01	70	17	5	5	2	2	88	7	61
2017	AS-02	76	10	6	4	4	0	86	8	50
2017	AS-03	77	17	3	3	0	0	94	3	35
2017	AS-04	78	15	2	0	2	3	97	2	60
2017	AS-05	87	6	0	3	3	0	94	6	31
2017	AS-06	90	10	0	0	0	0	100	0	38
2017	AS-07	82	0	0	0	18	0	82	18	11

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	60	28	7	2	2	1	89	4	288
2017	AS-01	52	32	7	7	2	2	85	8	60
2017	AS-02	59	26	8	2	4	0	86	6	49
2017	AS-03	63	29	9	0	0	0	91	0	35
2017	AS-04	63	28	5	0	2	2	93	2	60
2017	AS-05	58	26	10	3	3	0	84	6	31
2017	AS-06	66	31	3	0	0	0	97	0	38
2017	AS-07	73	9	18	0	0	0	82	0	11

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	59	24	9	5	2	1	85	7	287
2017	AS-01	43	36	10	3	5	3	81	8	61
2017	AS-02	61	18	12	8	0	0	80	8	49
2017	AS-03	65	26	9	0	0	0	91	0	34
2017	AS-04	59	25	8	5	0	2	86	5	59
2017	AS-05	65	19	3	13	0	0	84	13	31
2017	AS-06	76	13	8	0	0	3	92	0	38
2017	AS-07	54	18	9	9	9	0	73	18	11

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	57	14	3	1	1	24	93	3	290
2017	AS-01	43	8	2	0	3	44	91	6	61
2017	AS-02	58	10	2	0	0	30	97	0	50
2017	AS-03	63	20	3	3	3	9	91	6	35
2017	AS-04	65	10	5	0	0	20	94	0	60
2017	AS-05	58	13	3	6	0	19	88	8	31
2017	AS-06	58	31	3	0	0	8	97	0	38
2017	AS-07	63	9	0	9	0	18	89	11	11

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	70	18	3	2	1	0	6	94	3	287
2017	AS-01	71	8	5	2	3	0	11	89	6	61
2017	AS-02	72	22	0	2	0	2	2	98	2	49
2017	AS-03	59	26	3	9	0	0	3	88	9	34
2017	AS-04	70	20	7	0	0	0	3	93	0	60
2017	AS-05	65	23	0	3	0	0	10	96	4	31
2017	AS-06	84	14	3	0	0	0	0	97	0	37
2017	AS-07	63	27	0	0	0	0	9	100	0	11

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	63	20	5	4	3	1	3	87	8	290
2017	AS-01	46	21	8	10	8	2	5	72	19	61
2017	AS-02	56	26	8	2	4	2	2	85	6	50
2017	AS-03	69	23	6	0	3	0	0	91	3	35
2017	AS-04	65	22	5	3	2	0	3	90	5	60
2017	AS-05	65	19	3	10	0	0	3	87	10	31
2017	AS-06	79	16	0	3	0	0	2	97	3	38
2017	AS-07	100	0	0	0	0	0	0	100	0	11

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	51	33	8	3	2	3	87	5	289
2017	AS-01	43	28	15	7	7	2	72	13	61
2017	AS-02	41	51	2	0	0	6	98	0	49
2017	AS-03	60	23	9	6	3	0	83	9	35
2017	AS-04	53	32	7	2	2	5	89	4	60
2017	AS-05	58	32	3	3	0	3	93	3	31
2017	AS-06	58	34	5	0	3	0	92	3	38
2017	AS-07	73	18	9	0	0	0	91	0	11

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	12	33	41	10	4	0	0	45	14	291
2017	AS-01	11	32	41	13	3	0	0	43	16	62
2017	AS-02	14	36	40	8	2	0	0	50	10	50
2017	AS-03	11	37	31	9	6	3	3	52	15	35
2017	AS-04	12	22	50	12	5	0	0	33	17	60
2017	AS-05	19	39	39	3	0	0	0	58	3	31
2017	AS-06	3	45	39	5	8	0	0	48	13	38
2017	AS-07	0	18	54	27	0	0	0	18	27	11

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	7	22	46	18	8	0	26	28	290
2017	AS-01	5	29	37	21	8	0	29	34	62
2017	AS-02	10	12	44	22	12	0	34	22	50
2017	AS-03	3	29	40	23	6	0	29	31	35
2017	AS-04	12	24	49	8	7	0	15	36	59
2017	AS-05	0	13	52	26	6	3	33	13	31
2017	AS-06	5	18	55	16	5	0	21	24	38
2017	AS-07	0	27	54	9	9	0	18	27	11

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	54	35	7	2	1	0	1	89	3	291
2017	AS-01	48	32	15	0	5	0	0	81	5	62
2017	AS-02	50	38	8	4	0	0	0	88	4	50
2017	AS-03	37	46	6	6	0	3	3	88	6	35
2017	AS-04	63	32	3	2	0	0	0	95	2	60
2017	AS-05	55	29	10	6	0	0	0	84	6	31
2017	AS-06	66	31	3	0	0	0	0	97	0	38
2017	AS-07	54	46	0	0	0	0	0	100	0	11

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	25	42	12	13	6	3	69	19	289
2017	AS-01	19	40	14	15	6	5	62	22	62
2017	AS-02	30	43	18	4	4	0	74	8	49
2017	AS-03	20	49	6	17	3	6	73	21	35
2017	AS-04	30	37	12	17	2	3	69	19	60
2017	AS-05	30	40	10	13	7	0	70	20	30
2017	AS-06	21	55	8	11	5	0	76	16	38
2017	AS-07	18	27	18	9	27	0	45	37	11

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	AS	17	83	291
2017	AS-01	34	66	62
2017	AS-03	17	83	35
2017	AS-04	17	83	60
2017	AS-06	16	84	38
2014	AS	16	84	281
2014	AS-01	30	70	47
2014	AS-02	16	84	56
2014	AS-03	18	82	39
2014	AS-04	11	89	53
2014	AS-05	0	100	32
2014	AS-06	11	89	44

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	AS	86	14	50
2017	AS-01	85	15	21
2017	AS-04	80	20	10
2014	AS	82	18	45
2014	AS-01	86	14	14

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	56	37	5	2	0	0	93	2	43
2017	AS-01	44	39	11	6	0	0	83	6	18
2014	AS	50	39	0	3	5	3	92	8	37
2014	AS-01	49	43	0	0	0	8	100	0	12

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	21	23	25	12	16	2	0	22	78	290
2017	AS-01	19	22	26	13	16	2	2	20	80	62
2017	AS-02	32	8	28	14	16	2	0	33	67	50
2017	AS-03	14	34	20	6	23	3	0	15	85	35
2017	AS-04	27	29	22	8	14	0	0	27	73	59
2017	AS-05	23	32	13	16	10	6	0	24	76	31
2017	AS-06	13	21	32	18	16	0	0	13	87	38
2017	AS-07	0	9	55	9	18	9	0	0	100	11

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	AS	24	220
2017	AS-01	38	48
2017	AS-02	18	33
2017	AS-03	34	29
2017	AS-04	23	43
2017	AS-05	14	22
2017	AS-06	15	33
2017	AS-07	0	10

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	AS	37	220
2017	AS-01	42	48
2017	AS-02	37	33
2017	AS-03	31	29
2017	AS-04	33	43
2017	AS-05	55	22
2017	AS-06	30	33
2017	AS-07	30	10

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	AS	20	220
2017	AS-01	33	48
2017	AS-02	15	33
2017	AS-03	24	29
2017	AS-04	21	43
2017	AS-05	14	22
2017	AS-06	15	33
2017	AS-07	0	10

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	AS	55	220
2017	AS-01	36	48
2017	AS-02	49	33
2017	AS-03	62	29
2017	AS-04	53	43
2017	AS-05	68	22
2017	AS-06	73	33
2017	AS-07	70	10

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	AS	5	220
2017	AS-01	6	48
2017	AS-02	3	33
2017	AS-03	14	29
2017	AS-04	5	43
2017	AS-05	5	22
2017	AS-06	0	33
2017	AS-07	0	10

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	AS	40	220
2017	AS-01	50	48
2017	AS-02	43	33
2017	AS-03	28	29
2017	AS-04	40	43
2017	AS-05	27	22
2017	AS-06	45	33
2017	AS-07	20	10

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	AS	3	40	27	9	5	16	218
2017	AS-01	2	37	33	7	0	22	46
2017	AS-02	3	30	30	15	6	16	33
2017	AS-03	3	41	24	10	10	10	29
2017	AS-04	5	47	26	7	5	12	43
2017	AS-05	0	45	36	0	5	14	22
2017	AS-06	3	40	18	18	6	15	33
2017	AS-07	0	50	20	0	0	30	10

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	9	22	14	24	26	1	5	33	53	220
2017	AS-01	10	21	19	21	25	0	4	33	48	48
2017	AS-02	3	27	3	30	31	3	3	32	65	33
2017	AS-03	14	17	21	17	24	3	3	33	44	29
2017	AS-04	14	23	9	23	23	2	5	40	50	43
2017	AS-05	9	18	14	23	32	0	5	29	57	22
2017	AS-06	3	24	9	33	21	0	9	30	60	33
2017	AS-07	0	30	30	10	30	0	0	30	40	10

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AS	2	8	10	18	53	1	8	11	78	220
2017	AS-01	0	10	12	6	63	0	8	11	75	48
2017	AS-02	3	12	0	15	61	6	3	17	83	33
2017	AS-03	3	0	14	17	52	3	10	4	80	29
2017	AS-04	5	14	9	23	40	0	9	21	69	43
2017	AS-05	0	9	0	14	59	0	18	11	89	22
2017	AS-06	0	3	12	30	51	0	3	3	84	33
2017	AS-07	0	0	20	40	40	0	0	0	80	10

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Veterans Affairs Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - AS

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me