2017 Public Service Employee Survey Results for Veterans Affairs Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - AS

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 42 48 3 4 2 0 0 91 6 290
2017 AS-01 45 51 2 2 0 0 0 97 2 62
2017 AS-02 34 62 2 2 0 0 0 96 2 50
2017 AS-03 46 40 6 3 6 0 0 86 9 35
2017 AS-04 32 54 0 12 2 0 0 86 14 59
2017 AS-05 55 29 6 6 3 0 0 84 10 31
2017 AS-06 45 42 8 3 2 0 0 87 5 38
2017 AS-07 46 54 0 0 0 0 0 100 0 11
2014 AS 46 44 4 4 2 0 0 90 6 282
2014 AS-01 53 32 2 4 6 2 0 87 11 47
2014 AS-02 59 32 5 4 0 0 0 91 4 56
2014 AS-03 42 43 10 5 0 0 0 85 5 40
2014 AS-04 32 60 0 4 4 0 0 92 8 53
2014 AS-05 44 44 6 6 0 0 0 88 6 32
2014 AS-06 50 48 0 2 0 0 0 98 2 44
2011 AS 45 43 3 6 3 0 0 88 10 428
2011 AS-01 45 43 3 4 5 0 0 88 9 77
2011 AS-02 40 46 2 11 1 0 0 86 12 91
2011 AS-03 47 39 1 7 4 1 0 88 11 76
2011 AS-04 39 49 6 4 1 0 0 88 6 69
2011 AS-05 45 39 5 8 3 0 0 84 11 38
2011 AS-06 53 39 0 4 5 0 0 91 9 57
2011 AS-07 63 26 0 5 5 0 0 89 11 19
2008 AS 49 40 3 6 2 0 0 89 8 451
2008 AS-01 55 37 3 3 1 0 0 92 5 86
2008 AS-02 53 35 5 7 1 0 0 88 7 107
2008 AS-03 46 41 1 8 4 0 0 88 11 80
2008 AS-04 41 51 2 5 2 0 0 92 7 59
2008 AS-05 43 46 5 5 0 0 0 89 5 37
2008 AS-06 48 43 0 9 0 0 0 91 9 54
2008 AS-07 60 30 5 0 5 0 0 90 5 20

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 80 16 2 0 0 0 1 97 1 288
2017 AS-01 77 21 0 0 2 0 0 98 2 62
2017 AS-02 71 21 6 2 0 0 0 92 2 49
2017 AS-03 89 9 0 0 0 0 3 100 0 35
2017 AS-04 75 19 5 0 0 0 2 95 0 59
2017 AS-05 94 6 0 0 0 0 0 100 0 31
2017 AS-06 89 11 0 0 0 0 0 100 0 37
2017 AS-07 73 27 0 0 0 0 0 100 0 11
2014 AS 78 18 2 1 0 0 0 96 1 282
2014 AS-01 85 13 0 0 2 0 0 98 2 47
2014 AS-02 75 20 5 0 0 0 0 95 0 56
2014 AS-03 70 25 0 2 0 0 2 97 3 40
2014 AS-04 81 15 0 4 0 0 0 96 4 53
2014 AS-05 81 9 9 0 0 0 0 91 0 32
2014 AS-06 73 25 2 0 0 0 0 98 0 44
2011 AS 76 17 3 2 0 0 2 95 2 429
2011 AS-01 81 12 1 1 1 3 1 96 3 77
2011 AS-02 67 22 7 3 0 0 1 90 3 91
2011 AS-03 75 17 5 1 0 0 1 93 1 76
2011 AS-04 77 19 0 0 0 0 4 100 0 69
2011 AS-05 87 8 3 0 0 0 3 97 0 38
2011 AS-06 79 16 2 2 2 0 0 95 3 58
2011 AS-07 68 21 5 5 0 0 0 89 5 19
2008 AS 80 16 2 1 0 0 0 97 1 451
2008 AS-01 76 19 5 1 0 0 0 94 1 86
2008 AS-02 89 9 0 1 0 0 1 99 1 107
2008 AS-03 75 21 1 3 0 0 0 96 3 80
2008 AS-04 80 15 2 0 2 2 0 97 2 59
2008 AS-05 65 32 3 0 0 0 0 97 0 37
2008 AS-06 85 13 2 0 0 0 0 98 0 54
2008 AS-07 95 5 0 0 0 0 0 100 0 20

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 72 18 3 4 1 0 2 92 5 289
2017 AS-01 68 21 3 5 0 0 3 92 5 62
2017 AS-02 61 29 6 2 2 0 0 90 4 49
2017 AS-03 69 11 3 9 3 0 6 85 12 35
2017 AS-04 73 20 3 2 0 0 2 95 2 59
2017 AS-05 97 3 0 0 0 0 0 100 0 31
2017 AS-06 74 18 5 3 0 0 0 92 3 38
2017 AS-07 82 9 0 9 0 0 0 91 9 11
2014 AS 62 27 4 6 0 0 1 90 6 282
2014 AS-01 69 15 4 10 2 0 0 83 13 47
2014 AS-02 61 32 2 5 0 0 0 93 5 56
2014 AS-03 55 25 10 5 0 0 5 84 5 40
2014 AS-04 62 26 2 9 0 0 0 89 9 53
2014 AS-05 59 31 3 6 0 0 0 91 6 32
2014 AS-06 68 30 2 0 0 0 0 98 0 44
2011 AS 61 24 5 7 3 0 1 85 10 428
2011 AS-01 65 19 6 5 4 0 0 84 9 77
2011 AS-02 54 26 7 8 3 0 2 82 11 91
2011 AS-03 56 20 5 15 1 1 1 78 16 75
2011 AS-04 58 29 4 7 0 0 1 88 7 69
2011 AS-05 66 24 5 3 3 0 0 89 5 38
2011 AS-06 69 21 2 3 5 0 0 90 9 58
2011 AS-07 68 26 0 5 0 0 0 95 5 19
2008 AS 69 20 2 6 3 0 1 89 8 449
2008 AS-01 64 26 2 5 2 0 1 91 7 86
2008 AS-02 73 14 3 7 3 0 1 88 10 106
2008 AS-03 68 21 4 4 3 0 1 90 6 80
2008 AS-04 69 22 5 2 0 0 2 93 2 59
2008 AS-05 69 11 0 11 8 0 0 81 19 36
2008 AS-06 72 20 0 6 2 0 0 93 7 54
2008 AS-07 70 30 0 0 0 0 0 100 0 20

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 48 36 6 7 3 0 0 83 10 290
2017 AS-01 47 39 3 6 5 0 0 86 11 62
2017 AS-02 42 36 14 8 0 0 0 78 8 50
2017 AS-03 49 26 11 11 3 0 0 74 14 35
2017 AS-04 53 37 3 5 2 0 0 90 7 59
2017 AS-05 55 32 6 6 0 0 0 87 6 31
2017 AS-06 45 42 3 5 5 0 0 87 10 38
2017 AS-07 36 37 0 0 27 0 0 73 27 11
2014 AS 53 33 5 7 2 0 0 86 9 281
2014 AS-01 51 29 7 10 2 0 0 80 13 47
2014 AS-02 59 27 5 9 0 0 0 86 9 56
2014 AS-03 53 37 5 2 2 0 0 90 5 40
2014 AS-04 47 40 2 8 4 0 0 87 11 53
2014 AS-05 59 25 9 6 0 0 0 84 6 32
2014 AS-06 46 37 7 7 2 0 0 84 9 43
2011 AS 48 36 6 7 3 0 0 84 10 429
2011 AS-01 38 43 9 8 3 0 0 81 10 77
2011 AS-02 44 36 11 5 3 0 0 80 9 91
2011 AS-03 50 38 3 5 4 0 0 88 9 76
2011 AS-04 45 39 1 12 1 0 1 85 13 69
2011 AS-05 55 34 5 3 3 0 0 89 5 38
2011 AS-06 53 26 7 7 7 0 0 79 14 58
2011 AS-07 79 16 0 0 5 0 0 95 5 19

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 20 44 13 12 9 0 1 65 22 290
2017 AS-01 19 39 14 13 13 0 2 59 26 62
2017 AS-02 20 50 8 10 10 0 2 72 20 50
2017 AS-03 26 20 23 23 9 0 0 46 31 35
2017 AS-04 17 58 7 12 7 0 0 75 19 59
2017 AS-05 23 45 16 6 10 0 0 68 16 31
2017 AS-06 21 50 11 13 5 0 0 71 18 38
2017 AS-07 18 27 37 0 18 0 0 45 18 11
2014 AS 20 38 12 20 10 0 0 58 30 282
2014 AS-01 19 41 4 25 8 0 2 61 34 47
2014 AS-02 28 38 12 14 7 0 0 66 21 56
2014 AS-03 17 42 15 20 5 0 0 60 25 40
2014 AS-04 17 36 11 23 13 0 0 53 36 53
2014 AS-05 25 34 13 16 13 0 0 59 28 32
2014 AS-06 14 39 14 23 11 0 0 52 34 44
2011 AS 23 40 14 14 7 0 1 64 22 429
2011 AS-01 19 47 16 13 5 0 0 66 18 77
2011 AS-02 19 43 20 12 5 1 0 62 18 91
2011 AS-03 22 39 11 20 8 0 0 62 28 76
2011 AS-04 25 41 9 17 6 0 3 67 24 69
2011 AS-05 21 34 11 16 18 0 0 55 34 38
2011 AS-06 29 38 17 10 3 0 2 68 14 58
2011 AS-07 42 21 11 5 16 5 0 67 22 19
2008 AS 25 46 10 12 5 0 2 73 17 449
2008 AS-01 27 50 9 8 3 0 2 79 12 86
2008 AS-02 27 46 13 8 5 0 1 74 12 106
2008 AS-03 21 48 5 23 4 0 0 69 26 80
2008 AS-04 19 52 9 10 9 0 2 72 19 58
2008 AS-05 22 49 8 16 3 0 3 72 19 37
2008 AS-06 28 37 15 17 2 0 2 66 19 54
2008 AS-07 40 25 10 5 10 5 5 72 17 20

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 34 41 12 7 5 0 0 76 12 291
2017 AS-01 22 49 11 8 8 2 0 72 16 62
2017 AS-02 36 30 22 6 6 0 0 66 12 50
2017 AS-03 37 34 17 6 6 0 0 71 11 35
2017 AS-04 37 43 7 12 2 0 0 80 13 60
2017 AS-05 39 55 3 3 0 0 0 94 3 31
2017 AS-06 42 34 16 8 0 0 0 76 8 38
2017 AS-07 27 54 9 0 9 0 0 82 9 11
2014 AS 31 38 14 11 7 0 0 68 18 282
2014 AS-01 32 40 9 6 13 0 0 72 19 47
2014 AS-02 32 31 12 23 2 0 0 63 25 56
2014 AS-03 32 37 20 5 5 0 0 70 10 40
2014 AS-04 34 25 25 8 9 0 0 58 17 53
2014 AS-05 13 44 16 22 6 0 0 56 28 32
2014 AS-06 29 57 2 7 5 0 0 86 11 44
2011 AS 38 38 9 10 4 0 0 76 15 427
2011 AS-01 36 38 8 13 5 0 0 74 18 77
2011 AS-02 32 34 16 10 7 0 1 67 17 91
2011 AS-03 43 36 12 7 3 0 0 79 9 75
2011 AS-04 32 41 3 18 4 1 0 75 22 68
2011 AS-05 29 53 3 11 5 0 0 82 16 38
2011 AS-06 47 36 12 3 2 0 0 83 5 58
2011 AS-07 63 26 0 5 5 0 0 89 11 19
2008 AS 39 41 10 7 4 0 0 79 11 451
2008 AS-01 35 40 10 12 3 0 0 74 15 86
2008 AS-02 39 36 14 6 6 0 0 75 11 107
2008 AS-03 35 48 10 4 4 0 0 83 8 80
2008 AS-04 29 59 3 3 5 0 0 88 8 59
2008 AS-05 32 43 11 8 5 0 0 76 14 37
2008 AS-06 56 28 7 6 4 0 0 83 9 54
2008 AS-07 65 25 0 10 0 0 0 90 10 20

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 43 39 7 7 4 0 0 83 10 289
2017 AS-01 37 42 5 6 8 2 0 80 15 62
2017 AS-02 34 42 10 12 2 0 0 76 14 50
2017 AS-03 44 32 6 12 6 0 0 76 18 34
2017 AS-04 44 44 3 7 2 0 0 88 8 59
2017 AS-05 55 35 6 3 0 0 0 90 3 31
2017 AS-06 53 32 13 3 0 0 0 84 3 38
2017 AS-07 36 55 0 0 9 0 0 91 9 11
2014 AS 39 41 9 7 5 0 0 79 12 282
2014 AS-01 43 29 9 8 10 0 0 72 19 47
2014 AS-02 37 41 7 12 2 0 0 79 14 56
2014 AS-03 42 45 10 0 2 0 0 88 2 40
2014 AS-04 38 36 13 6 8 0 0 74 13 53
2014 AS-05 25 41 13 19 3 0 0 66 22 32
2014 AS-06 41 50 2 2 5 0 0 91 7 44
2011 AS 40 43 5 7 4 0 0 83 12 428
2011 AS-01 40 42 6 5 5 1 0 83 11 77
2011 AS-02 32 45 9 9 5 0 0 77 14 91
2011 AS-03 47 39 1 8 4 0 0 87 12 76
2011 AS-04 35 43 6 10 4 0 1 79 15 69
2011 AS-05 34 50 3 11 3 0 0 84 13 38
2011 AS-06 47 42 5 4 2 0 0 89 5 57
2011 AS-07 63 32 0 0 5 0 0 95 5 19
2008 AS 41 45 6 4 3 0 0 86 7 451
2008 AS-01 35 44 9 8 3 0 0 79 12 86
2008 AS-02 47 36 10 4 3 0 0 83 7 107
2008 AS-03 46 43 6 4 1 0 0 89 5 80
2008 AS-04 32 63 0 2 3 0 0 95 5 59
2008 AS-05 38 49 8 3 3 0 0 86 5 37
2008 AS-06 44 46 2 2 6 0 0 91 7 54
2008 AS-07 45 45 0 10 0 0 0 90 10 20

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 52 37 5 4 2 0 0 89 6 290
2017 AS-01 42 44 5 5 5 0 0 86 10 62
2017 AS-02 43 47 10 0 0 0 0 90 0 49
2017 AS-03 51 37 6 6 0 0 0 89 6 35
2017 AS-04 57 35 5 3 0 0 0 92 3 60
2017 AS-05 68 19 3 6 3 0 0 87 10 31
2017 AS-06 61 29 3 8 0 0 0 89 8 38
2017 AS-07 45 37 0 0 18 0 0 82 18 11
2014 AS 44 41 8 5 2 0 0 86 6 281
2014 AS-01 54 33 2 6 4 0 0 87 11 46
2014 AS-02 34 52 11 2 0 2 0 87 2 56
2014 AS-03 48 40 5 5 2 0 0 88 7 40
2014 AS-04 45 40 9 2 4 0 0 85 6 53
2014 AS-05 44 47 3 3 0 0 3 94 3 32
2014 AS-06 48 36 9 7 0 0 0 84 7 44

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 51 30 7 9 3 0 0 81 12 291
2017 AS-01 50 35 8 2 5 0 0 85 6 62
2017 AS-02 52 32 2 14 0 0 0 84 14 50
2017 AS-03 49 31 9 9 3 0 0 80 11 35
2017 AS-04 53 25 8 12 2 0 0 78 13 60
2017 AS-05 55 19 6 16 0 0 3 77 17 31
2017 AS-06 55 26 3 8 8 0 0 82 16 38
2017 AS-07 9 55 18 9 9 0 0 64 18 11
2014 AS 40 33 10 11 5 0 0 73 17 282
2014 AS-01 57 13 9 13 8 0 0 70 21 47
2014 AS-02 44 34 11 7 4 0 0 79 11 56
2014 AS-03 35 38 12 10 5 0 0 73 15 40
2014 AS-04 43 36 8 9 4 0 0 79 13 53
2014 AS-05 28 38 16 13 6 0 0 66 19 32
2014 AS-06 30 41 9 16 5 0 0 70 21 44
2011 AS 46 30 9 10 4 0 0 76 14 428
2011 AS-01 44 35 12 4 5 0 0 79 9 77
2011 AS-02 45 34 9 9 2 0 1 80 11 91
2011 AS-03 51 25 11 12 1 0 0 76 13 75
2011 AS-04 51 29 7 9 3 1 0 81 12 69
2011 AS-05 39 34 8 11 8 0 0 74 18 38
2011 AS-06 41 28 9 14 7 0 2 70 21 58
2011 AS-07 42 16 11 16 16 0 0 58 32 19

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 37 21 13 13 6 2 7 64 21 291
2017 AS-01 39 18 19 8 2 2 13 66 11 62
2017 AS-02 40 22 14 10 6 2 6 67 17 50
2017 AS-03 34 20 9 20 9 0 9 59 31 35
2017 AS-04 38 18 15 15 8 2 3 60 25 60
2017 AS-05 42 26 6 6 3 3 13 81 12 31
2017 AS-06 37 26 8 21 5 3 0 65 27 38
2017 AS-07 9 27 18 9 27 0 9 40 40 11
2014 AS 33 27 12 12 8 1 8 66 21 282
2014 AS-01 38 21 8 6 6 0 20 74 16 47
2014 AS-02 34 18 18 7 7 2 14 62 17 56
2014 AS-03 33 27 7 12 10 0 10 67 25 40
2014 AS-04 38 28 8 15 9 2 0 67 25 53
2014 AS-05 31 34 16 9 9 0 0 66 19 32
2014 AS-06 23 39 14 23 0 0 2 63 23 44
2011 AS 34 24 7 16 11 0 6 63 30 427
2011 AS-01 55 20 8 3 8 0 7 80 11 76
2011 AS-02 26 22 12 20 8 1 11 55 31 91
2011 AS-03 31 20 5 19 19 0 7 54 40 75
2011 AS-04 36 33 6 16 6 0 3 72 22 69
2011 AS-05 29 21 3 26 16 0 5 53 44 38
2011 AS-06 29 28 5 21 14 0 3 59 36 58
2011 AS-07 26 37 5 16 16 0 0 63 32 19
2008 AS 39 26 8 10 10 1 5 70 21 451
2008 AS-01 50 28 5 5 7 2 3 83 12 86
2008 AS-02 36 23 9 9 13 1 7 65 24 107
2008 AS-03 36 19 14 13 11 1 6 59 26 80
2008 AS-04 27 46 7 12 5 2 2 75 18 59
2008 AS-05 43 32 11 3 8 0 3 78 11 37
2008 AS-06 41 24 7 17 11 0 0 65 28 54
2008 AS-07 35 10 0 10 15 0 30 64 36 20

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 34 45 8 9 4 0 0 79 12 291
2017 AS-01 27 47 13 6 6 0 0 74 13 62
2017 AS-02 30 50 12 4 4 0 0 80 8 50
2017 AS-03 43 43 6 3 6 0 0 86 9 35
2017 AS-04 30 52 5 13 0 0 0 82 13 60
2017 AS-05 35 45 10 10 0 0 0 81 10 31
2017 AS-06 48 34 3 16 0 0 0 82 16 38
2017 AS-07 36 37 0 9 18 0 0 73 27 11
2014 AS 25 45 12 12 6 0 0 70 19 282
2014 AS-01 29 41 13 10 6 0 0 70 17 47
2014 AS-02 24 50 14 7 5 0 0 73 12 56
2014 AS-03 30 40 12 12 5 0 0 70 17 40
2014 AS-04 26 45 8 13 8 0 0 72 21 53
2014 AS-05 13 50 19 16 3 0 0 63 19 32
2014 AS-06 20 48 9 14 9 0 0 68 23 44
2011 AS 35 39 8 10 7 0 0 74 18 427
2011 AS-01 42 42 4 9 4 0 0 83 13 77
2011 AS-02 30 34 16 13 7 0 0 64 20 91
2011 AS-03 40 35 7 8 11 0 0 75 19 75
2011 AS-04 32 39 10 12 7 0 0 71 19 69
2011 AS-05 29 50 5 5 11 0 0 79 16 38
2011 AS-06 37 39 5 16 4 0 0 75 19 57
2011 AS-07 42 42 0 0 16 0 0 84 16 19
2008 AS 42 41 8 7 2 0 0 82 10 449
2008 AS-01 37 42 12 8 1 0 0 79 9 86
2008 AS-02 47 33 7 8 4 1 0 80 12 107
2008 AS-03 45 39 6 9 1 0 0 84 10 80
2008 AS-04 33 51 9 5 2 0 0 84 7 57
2008 AS-05 41 43 11 3 3 0 0 84 5 37
2008 AS-06 39 48 4 6 4 0 0 87 9 54
2008 AS-07 50 35 5 10 0 0 0 85 10 20

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 33 39 13 8 8 0 0 72 15 290
2017 AS-01 31 32 14 11 11 0 0 63 23 62
2017 AS-02 35 39 10 14 2 0 0 74 16 49
2017 AS-03 31 34 23 0 11 0 0 66 11 35
2017 AS-04 32 47 8 5 8 0 0 78 13 60
2017 AS-05 35 35 16 6 6 0 0 71 13 31
2017 AS-06 42 45 5 8 0 0 0 87 8 38
2017 AS-07 27 37 18 0 18 0 0 63 18 11
2014 AS 25 32 16 19 7 0 0 58 26 282
2014 AS-01 34 32 22 8 4 0 0 66 13 47
2014 AS-02 20 43 7 23 7 0 0 63 30 56
2014 AS-03 30 33 15 15 7 0 0 63 22 40
2014 AS-04 26 34 11 23 6 0 0 60 28 53
2014 AS-05 19 25 25 16 16 0 0 44 31 32
2014 AS-06 18 29 20 25 7 0 0 48 32 44
2011 AS 27 40 16 10 8 0 0 66 18 429
2011 AS-01 38 29 18 13 3 0 0 66 16 77
2011 AS-02 22 42 25 3 8 0 0 64 11 91
2011 AS-03 26 38 18 9 8 0 0 64 17 76
2011 AS-04 26 48 9 12 6 0 0 74 17 69
2011 AS-05 18 42 5 18 16 0 0 61 34 38
2011 AS-06 24 41 12 10 12 0 0 66 22 58
2011 AS-07 32 37 5 11 16 0 0 68 26 19

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 28 43 14 9 5 0 0 71 14 291
2017 AS-01 26 42 16 11 3 0 2 69 15 62
2017 AS-02 28 40 20 8 4 0 0 68 12 50
2017 AS-03 29 37 20 9 6 0 0 66 14 35
2017 AS-04 27 52 8 10 3 0 0 78 13 60
2017 AS-05 32 32 10 13 13 0 0 65 26 31
2017 AS-06 37 48 11 5 0 0 0 84 5 38
2017 AS-07 9 54 27 0 9 0 0 63 9 11

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 43 39 9 6 3 0 0 82 9 290
2017 AS-01 40 31 16 8 5 0 0 71 13 62
2017 AS-02 30 50 14 6 0 0 0 80 6 50
2017 AS-03 47 38 12 3 0 0 0 85 3 34
2017 AS-04 48 40 2 7 2 2 0 90 8 60
2017 AS-05 42 39 3 10 6 0 0 81 16 31
2017 AS-06 58 32 8 2 0 0 0 90 2 38
2017 AS-07 36 55 0 0 9 0 0 91 9 11
2014 AS 34 38 19 5 2 1 0 73 8 282
2014 AS-01 41 30 19 2 6 2 0 72 9 47
2014 AS-02 23 47 21 4 4 2 0 71 7 56
2014 AS-03 32 40 20 5 0 2 0 74 5 40
2014 AS-04 30 40 19 8 2 2 0 71 10 53
2014 AS-05 22 44 28 3 3 0 0 66 6 32
2014 AS-06 48 32 14 7 0 0 0 80 7 44
2011 AS 37 43 11 4 3 1 0 81 8 429
2011 AS-01 38 47 10 3 0 1 1 87 3 77
2011 AS-02 30 44 18 4 3 1 0 74 8 91
2011 AS-03 37 45 8 4 4 3 0 84 8 76
2011 AS-04 32 45 13 6 4 0 0 77 10 69
2011 AS-05 42 50 0 5 3 0 0 92 8 38
2011 AS-06 47 34 10 5 3 0 0 81 9 58
2011 AS-07 58 26 5 0 11 0 0 84 11 19
2008 AS 46 42 5 4 1 1 0 89 6 449
2008 AS-01 45 42 6 6 0 1 0 88 6 85
2008 AS-02 48 41 7 1 2 1 1 90 3 107
2008 AS-03 45 41 5 8 0 1 0 87 8 80
2008 AS-04 36 53 3 3 2 3 0 91 5 59
2008 AS-05 38 49 5 8 0 0 0 86 8 37
2008 AS-06 59 30 6 2 4 0 0 89 6 54
2008 AS-07 68 26 0 5 0 0 0 95 5 19

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 35 37 11 10 7 0 0 72 17 291
2017 AS-01 24 35 13 18 10 0 0 59 28 62
2017 AS-02 30 44 8 12 6 0 0 74 18 50
2017 AS-03 37 34 17 3 9 0 0 71 11 35
2017 AS-04 33 47 10 3 5 2 0 81 8 60
2017 AS-05 39 32 10 13 6 0 0 71 19 31
2017 AS-06 55 29 3 11 2 0 0 84 13 38
2017 AS-07 27 37 18 0 18 0 0 63 18 11

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 51 35 9 3 2 0 0 86 5 291
2017 AS-01 43 42 10 3 2 0 0 85 5 62
2017 AS-02 50 30 16 2 2 0 0 80 4 50
2017 AS-03 51 40 6 0 3 0 0 91 3 35
2017 AS-04 60 30 5 5 0 0 0 90 5 60
2017 AS-05 45 42 6 6 0 0 0 87 6 31
2017 AS-06 55 26 16 3 0 0 0 82 3 38
2017 AS-07 45 37 0 9 9 0 0 82 18 11
2014 AS 57 27 10 4 2 0 0 85 6 282
2014 AS-01 66 19 6 2 6 0 0 85 8 47
2014 AS-02 63 27 9 2 0 0 0 89 2 56
2014 AS-03 57 33 2 2 5 0 0 90 7 40
2014 AS-04 51 34 9 6 0 0 0 85 6 53
2014 AS-05 44 34 16 6 0 0 0 78 6 32
2014 AS-06 61 21 16 2 0 0 0 82 2 44
2011 AS 59 27 8 3 2 0 0 86 6 426
2011 AS-01 63 29 4 0 4 0 0 92 4 76
2011 AS-02 52 29 12 6 1 0 0 81 7 90
2011 AS-03 68 19 5 4 4 0 0 87 8 75
2011 AS-04 49 32 12 4 3 0 0 81 7 69
2011 AS-05 58 37 3 3 0 0 0 95 3 38
2011 AS-06 59 26 12 3 0 0 0 84 3 58
2011 AS-07 74 21 0 0 5 0 0 95 5 19

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 33 42 9 10 4 0 0 76 15 290
2017 AS-01 19 49 10 11 10 2 0 69 21 62
2017 AS-02 30 36 18 12 2 0 2 67 14 50
2017 AS-03 31 49 9 9 3 0 0 80 11 35
2017 AS-04 38 45 5 10 2 0 0 83 12 60
2017 AS-05 35 42 13 10 0 0 0 77 10 31
2017 AS-06 52 30 5 11 3 0 0 81 13 37
2017 AS-07 36 46 0 0 18 0 0 82 18 11
2014 AS 28 42 12 11 6 0 0 70 18 282
2014 AS-01 36 38 13 6 6 0 0 74 13 47
2014 AS-02 20 43 11 20 5 2 0 64 25 56
2014 AS-03 35 33 20 5 7 0 0 68 12 40
2014 AS-04 28 43 9 9 9 0 0 72 19 53
2014 AS-05 19 50 16 9 6 0 0 69 16 32
2014 AS-06 27 41 11 18 2 0 0 68 21 44
2011 AS 32 40 10 12 6 0 0 72 18 428
2011 AS-01 30 36 14 16 4 0 0 66 19 77
2011 AS-02 22 39 22 9 8 0 0 61 17 90
2011 AS-03 36 37 7 14 7 0 0 72 21 76
2011 AS-04 28 49 6 14 3 0 0 77 17 69
2011 AS-05 37 37 5 16 5 0 0 74 21 38
2011 AS-06 38 45 3 7 7 0 0 83 14 58
2011 AS-07 58 32 0 5 5 0 0 89 11 19

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 43 33 11 9 3 0 0 76 12 290
2017 AS-01 31 36 16 11 6 0 0 66 18 62
2017 AS-02 37 33 14 12 2 2 0 71 15 49
2017 AS-03 46 37 14 3 0 0 0 83 3 35
2017 AS-04 48 35 8 7 2 0 0 83 8 60
2017 AS-05 52 26 10 13 0 0 0 77 13 31
2017 AS-06 61 26 3 8 2 0 0 87 10 38
2017 AS-07 36 37 9 0 18 0 0 73 18 11
2014 AS 33 39 12 11 5 0 0 72 16 282
2014 AS-01 44 32 13 5 6 0 0 76 11 47
2014 AS-02 24 41 16 14 5 0 0 65 20 56
2014 AS-03 35 38 15 7 5 0 0 73 12 40
2014 AS-04 34 45 8 8 6 0 0 79 13 53
2014 AS-05 28 31 19 16 6 0 0 59 22 32
2014 AS-06 34 41 5 18 2 0 0 75 21 44

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 37 37 9 12 4 0 0 74 17 290
2017 AS-01 31 39 5 16 8 0 0 70 25 61
2017 AS-02 30 38 20 10 2 0 0 68 12 50
2017 AS-03 29 43 14 14 0 0 0 71 14 35
2017 AS-04 38 37 8 13 3 0 0 75 17 60
2017 AS-05 52 35 3 10 0 0 0 87 10 31
2017 AS-06 55 32 3 8 3 0 0 87 10 38
2017 AS-07 27 27 0 18 27 0 0 54 46 11
2014 AS 33 35 14 15 4 0 0 67 18 281
2014 AS-01 46 33 6 10 4 0 0 79 15 47
2014 AS-02 27 39 11 20 4 0 0 66 23 56
2014 AS-03 30 37 18 10 5 0 0 67 15 40
2014 AS-04 37 27 15 15 4 0 2 65 20 52
2014 AS-05 19 41 31 6 3 0 0 59 9 32
2014 AS-06 34 37 9 18 2 0 0 70 20 44
2011 AS 37 41 9 8 5 0 0 78 13 428
2011 AS-01 43 38 6 10 3 0 0 81 13 77
2011 AS-02 34 36 15 7 8 0 0 70 14 91
2011 AS-03 29 53 8 4 5 0 1 83 9 76
2011 AS-04 35 43 9 10 1 0 1 79 12 68
2011 AS-05 34 42 3 13 8 0 0 76 21 38
2011 AS-06 41 38 9 3 9 0 0 79 12 58
2011 AS-07 53 37 0 11 0 0 0 89 11 19

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 43 39 12 3 3 0 0 82 7 291
2017 AS-01 39 39 16 3 3 0 0 77 6 62
2017 AS-02 40 38 20 0 2 0 0 78 2 50
2017 AS-03 43 43 9 0 6 0 0 86 6 35
2017 AS-04 45 40 5 7 2 2 0 86 8 60
2017 AS-05 45 42 10 3 0 0 0 87 3 31
2017 AS-06 50 32 10 8 0 0 0 82 8 38
2017 AS-07 36 37 9 0 18 0 0 73 18 11
2014 AS 36 39 12 6 6 0 0 75 12 281
2014 AS-01 49 34 7 2 8 0 0 82 10 47
2014 AS-02 38 39 9 9 4 0 2 78 13 56
2014 AS-03 33 36 21 8 3 0 0 69 10 39
2014 AS-04 40 36 8 8 9 0 0 75 17 53
2014 AS-05 16 47 19 13 6 0 0 63 19 32
2014 AS-06 32 48 16 0 5 0 0 80 5 44
2011 AS 41 38 8 7 5 0 0 80 12 428
2011 AS-01 51 35 6 4 4 0 0 86 8 77
2011 AS-02 33 41 14 8 4 0 0 74 12 91
2011 AS-03 41 43 5 3 8 0 0 84 11 75
2011 AS-04 41 35 7 9 7 1 0 76 16 69
2011 AS-05 32 39 5 18 5 0 0 71 24 38
2011 AS-06 45 40 7 7 2 0 0 84 9 58
2011 AS-07 58 32 0 5 5 0 0 89 11 19
2008 AS 49 38 6 5 2 0 0 87 6 451
2008 AS-01 50 37 7 6 0 0 0 87 6 86
2008 AS-02 50 36 6 6 3 0 0 86 8 107
2008 AS-03 53 35 8 3 3 0 0 88 5 80
2008 AS-04 39 49 5 7 0 0 0 88 7 59
2008 AS-05 43 43 11 3 0 0 0 86 3 37
2008 AS-06 52 37 4 2 6 0 0 89 7 54
2008 AS-07 55 35 5 5 0 0 0 90 5 20

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 28 38 21 9 4 0 0 66 13 291
2017 AS-01 44 40 10 3 2 0 2 85 5 62
2017 AS-02 32 32 24 8 4 0 0 64 12 50
2017 AS-03 20 37 23 11 9 0 0 57 20 35
2017 AS-04 18 40 25 13 3 0 0 58 17 60
2017 AS-05 29 45 26 0 0 0 0 74 0 31
2017 AS-06 19 37 21 16 8 0 0 56 24 38
2017 AS-07 9 36 27 27 0 0 0 45 27 11
2014 AS 30 30 20 11 7 0 1 60 19 282
2014 AS-01 36 29 22 7 4 0 2 66 11 47
2014 AS-02 37 29 14 9 11 0 0 66 20 56
2014 AS-03 35 17 17 17 7 3 2 55 26 40
2014 AS-04 28 41 13 9 8 0 0 70 17 53
2014 AS-05 22 28 25 22 3 0 0 50 25 32
2014 AS-06 21 34 32 2 9 0 2 56 12 44
2011 AS 25 37 21 10 6 0 1 62 16 427
2011 AS-01 28 39 18 9 4 0 1 68 13 76
2011 AS-02 24 36 22 12 5 0 0 60 18 91
2011 AS-03 26 37 21 12 3 1 0 64 15 76
2011 AS-04 33 36 14 6 7 0 3 72 13 69
2011 AS-05 21 42 24 11 3 0 0 63 13 38
2011 AS-06 18 35 26 9 12 0 0 53 21 57
2011 AS-07 21 16 37 5 21 0 0 37 26 19
2008 AS 27 35 23 9 6 0 0 62 15 451
2008 AS-01 36 40 16 7 1 0 0 76 8 86
2008 AS-02 32 31 21 7 7 0 2 64 14 107
2008 AS-03 24 33 28 10 6 0 0 56 16 80
2008 AS-04 24 34 25 12 5 0 0 58 17 59
2008 AS-05 27 41 11 11 11 0 0 68 22 37
2008 AS-06 11 39 31 9 9 0 0 50 19 54
2008 AS-07 30 20 40 5 5 0 0 50 10 20

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 17 26 37 14 6 1 1 20 43 289
2017 AS-01 21 16 33 23 3 0 3 27 39 61
2017 AS-02 8 24 40 20 4 4 0 25 34 50
2017 AS-03 11 29 40 9 9 0 3 18 41 35
2017 AS-04 22 34 31 7 7 0 0 14 56 59
2017 AS-05 13 26 39 16 6 0 0 23 39 31
2017 AS-06 11 34 40 11 5 0 0 16 45 38
2017 AS-07 37 9 54 0 0 0 0 0 46 11
2014 AS 18 35 31 12 2 0 2 14 54 282
2014 AS-01 15 30 28 21 6 0 0 27 45 47
2014 AS-02 16 29 35 12 2 2 4 15 48 56
2014 AS-03 10 37 35 12 0 0 5 13 50 40
2014 AS-04 21 32 30 11 4 0 2 15 54 53
2014 AS-05 28 44 28 0 0 0 0 0 72 32
2014 AS-06 23 37 29 9 2 0 0 11 59 44
2011 AS 23 30 31 9 5 0 1 15 54 427
2011 AS-01 14 30 32 14 7 0 3 22 46 76
2011 AS-02 20 37 28 8 7 0 1 15 57 90
2011 AS-03 21 28 34 9 4 3 1 14 51 76
2011 AS-04 29 29 28 7 6 0 1 13 59 69
2011 AS-05 29 29 34 8 0 0 0 8 58 38
2011 AS-06 29 26 33 7 5 0 0 12 55 58
2011 AS-07 32 16 32 11 5 0 5 17 50 19
2008 AS 14 31 34 15 5 0 1 20 46 451
2008 AS-01 8 23 33 29 5 1 1 35 32 86
2008 AS-02 18 29 34 12 7 0 1 19 47 107
2008 AS-03 21 30 31 11 6 0 0 18 51 80
2008 AS-04 8 39 42 5 2 2 2 7 49 59
2008 AS-05 14 43 24 14 5 0 0 19 57 37
2008 AS-06 15 35 35 15 0 0 0 15 50 54
2008 AS-07 15 20 40 15 10 0 0 25 35 20

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 8 19 40 21 9 3 1 31 28 287
2017 AS-01 7 18 30 32 5 5 3 40 27 60
2017 AS-02 6 18 30 28 14 4 0 44 25 50
2017 AS-03 9 17 46 11 11 3 3 24 27 35
2017 AS-04 8 27 46 8 7 4 0 16 37 59
2017 AS-05 0 10 50 27 13 0 0 40 10 30
2017 AS-06 10 18 47 19 5 0 0 24 29 38
2017 AS-07 18 18 37 27 0 0 0 27 37 11
2014 AS 20 24 36 11 6 2 2 17 46 282
2014 AS-01 23 13 30 17 15 2 0 32 37 47
2014 AS-02 21 18 34 13 5 5 4 20 43 56
2014 AS-03 15 37 35 5 2 2 2 8 55 40
2014 AS-04 19 21 38 15 4 0 4 20 41 53
2014 AS-05 22 38 34 6 0 0 0 6 59 32
2014 AS-06 20 27 38 9 5 0 0 14 48 44
2011 AS 18 23 30 15 9 1 2 26 43 427
2011 AS-01 9 14 40 26 4 3 4 32 25 77
2011 AS-02 13 26 26 17 14 2 2 33 41 90
2011 AS-03 20 24 31 17 5 1 1 23 45 75
2011 AS-04 20 25 30 6 14 1 3 21 47 69
2011 AS-05 26 32 29 11 3 0 0 13 58 38
2011 AS-06 26 21 29 14 10 0 0 24 47 58
2011 AS-07 21 32 21 11 16 0 0 26 53 19
2008 AS 8 18 31 24 14 2 4 40 28 448
2008 AS-01 5 13 27 30 20 1 5 53 19 86
2008 AS-02 8 10 34 26 14 2 6 43 20 105
2008 AS-03 14 29 33 10 11 1 1 22 44 79
2008 AS-04 5 20 29 27 10 3 5 41 28 59
2008 AS-05 8 24 32 27 5 0 3 33 33 37
2008 AS-06 13 15 37 22 11 0 2 34 28 54
2008 AS-07 5 25 10 30 25 0 5 58 32 20

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 16 31 32 14 5 0 2 19 48 288
2017 AS-01 15 28 36 13 5 0 3 19 44 61
2017 AS-02 0 32 38 16 8 0 6 25 34 50
2017 AS-03 17 17 37 20 6 0 3 26 35 35
2017 AS-04 15 44 22 10 7 0 2 17 60 59
2017 AS-05 20 30 30 17 3 0 0 20 50 30
2017 AS-06 26 29 37 5 2 0 0 8 55 38
2017 AS-07 46 27 18 9 0 0 0 9 73 11
2014 AS 27 31 25 11 4 1 2 15 60 282
2014 AS-01 28 30 23 10 8 0 0 19 58 47
2014 AS-02 21 25 33 9 4 4 5 14 51 56
2014 AS-03 32 28 20 15 2 0 2 18 62 40
2014 AS-04 25 34 24 9 6 0 2 15 60 53
2014 AS-05 28 50 13 9 0 0 0 9 78 32
2014 AS-06 32 27 23 13 2 2 0 16 61 44
2011 AS 22 27 27 14 6 0 4 21 51 429
2011 AS-01 17 23 26 18 5 1 9 26 45 77
2011 AS-02 13 33 25 15 7 0 7 24 49 91
2011 AS-03 18 25 36 16 4 0 1 20 44 76
2011 AS-04 29 25 20 14 7 0 4 23 56 69
2011 AS-05 37 29 24 8 3 0 0 11 66 38
2011 AS-06 31 24 28 12 5 0 0 17 55 58
2011 AS-07 21 32 26 11 11 0 0 21 53 19
2008 AS 15 25 32 16 9 1 2 26 41 451
2008 AS-01 7 33 30 14 10 1 5 26 42 86
2008 AS-02 10 21 34 19 11 3 3 32 33 107
2008 AS-03 20 28 29 18 6 0 0 24 48 80
2008 AS-04 17 25 27 17 7 2 5 25 45 59
2008 AS-05 19 22 43 8 5 0 3 14 42 37
2008 AS-06 19 28 33 15 6 0 0 20 46 54
2008 AS-07 15 5 50 15 15 0 0 30 20 20

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 11 24 37 19 7 0 2 26 36 285
2017 AS-01 7 13 37 32 5 0 7 39 21 60
2017 AS-02 2 20 45 23 8 0 2 32 23 49
2017 AS-03 12 21 29 24 12 0 3 36 33 34
2017 AS-04 17 34 36 8 5 0 0 14 51 59
2017 AS-05 7 23 40 17 13 0 0 30 30 30
2017 AS-06 16 34 34 10 6 0 0 16 50 38
2017 AS-07 37 37 27 0 0 0 0 0 73 11
2014 AS 23 21 33 16 5 0 1 22 45 281
2014 AS-01 15 22 29 25 8 0 0 34 37 47
2014 AS-02 20 24 34 12 5 2 4 19 46 56
2014 AS-03 10 15 54 10 8 0 3 18 26 39
2014 AS-04 28 19 30 17 6 0 0 23 47 53
2014 AS-05 25 25 34 16 0 0 0 16 50 32
2014 AS-06 36 23 23 16 2 0 0 18 59 44
2011 AS 19 25 30 19 6 0 1 25 44 427
2011 AS-01 12 22 31 25 6 1 3 32 35 77
2011 AS-02 14 24 33 20 8 1 0 28 39 91
2011 AS-03 13 22 42 17 4 0 1 21 36 76
2011 AS-04 22 21 24 24 7 0 1 32 44 67
2011 AS-05 34 29 26 11 0 0 0 11 63 38
2011 AS-06 26 34 24 12 3 0 0 16 60 58
2011 AS-07 26 21 21 21 11 0 0 32 47 19
2008 AS 8 19 37 25 8 1 1 34 28 450
2008 AS-01 5 22 28 35 9 1 0 45 27 86
2008 AS-02 7 16 36 25 14 0 3 40 23 106
2008 AS-03 9 18 44 25 5 0 0 30 26 80
2008 AS-04 7 22 34 29 2 3 3 33 31 59
2008 AS-05 11 22 30 30 5 0 3 36 33 37
2008 AS-06 15 20 46 13 6 0 0 19 35 54
2008 AS-07 10 15 50 10 15 0 0 25 25 20

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 18 30 27 14 8 2 1 22 50 288
2017 AS-01 10 26 27 21 11 3 2 34 37 62
2017 AS-02 10 26 28 23 10 2 0 34 37 49
2017 AS-03 17 31 31 6 9 0 6 15 52 35
2017 AS-04 24 44 25 3 2 2 0 5 69 59
2017 AS-05 13 23 33 20 10 0 0 30 37 30
2017 AS-06 34 24 21 13 8 0 0 21 58 38
2017 AS-07 37 36 27 0 0 0 0 0 73 11
2014 AS 31 29 24 9 5 1 2 14 61 281
2014 AS-01 26 30 21 13 10 0 0 23 56 47
2014 AS-02 27 27 25 9 7 2 4 17 57 56
2014 AS-03 33 28 23 5 3 3 5 8 67 39
2014 AS-04 40 17 28 8 6 0 2 13 58 53
2014 AS-05 28 41 22 9 0 0 0 9 69 32
2014 AS-06 29 37 25 9 0 0 0 9 66 44
2011 AS 27 29 25 10 6 1 3 16 58 428
2011 AS-01 19 29 31 10 4 1 5 15 51 77
2011 AS-02 25 24 25 12 10 2 1 23 51 91
2011 AS-03 34 28 24 7 3 1 4 10 65 76
2011 AS-04 23 30 22 13 9 0 3 22 55 69
2011 AS-05 30 43 19 5 3 0 0 8 73 37
2011 AS-06 31 29 26 10 3 0 0 14 60 58
2011 AS-07 32 32 21 5 5 0 5 11 67 19
2008 AS 18 23 32 15 9 0 2 25 42 450
2008 AS-01 10 16 35 22 16 0 0 38 27 86
2008 AS-02 19 19 33 14 12 1 3 27 39 107
2008 AS-03 25 33 31 9 3 0 0 11 58 80
2008 AS-04 15 20 34 19 5 0 7 25 38 59
2008 AS-05 22 22 27 19 5 0 5 26 46 37
2008 AS-06 20 35 24 9 7 2 2 17 58 54
2008 AS-07 16 16 37 16 11 0 5 28 33 19

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 7 20 33 23 12 2 2 37 29 288
2017 AS-01 10 20 23 32 8 2 5 43 32 60
2017 AS-02 6 24 30 28 10 2 0 39 30 50
2017 AS-03 6 23 26 17 14 6 9 37 33 35
2017 AS-04 8 23 45 12 10 2 0 22 32 60
2017 AS-05 0 7 40 30 20 3 0 52 7 30
2017 AS-06 5 24 37 16 16 3 0 33 30 38
2017 AS-07 18 0 37 45 0 0 0 45 18 11
2014 AS 13 14 31 28 8 2 5 38 29 282
2014 AS-01 17 15 22 31 8 2 4 42 34 47
2014 AS-02 9 12 33 21 14 2 9 40 24 56
2014 AS-03 15 17 33 22 2 5 5 28 36 40
2014 AS-04 9 11 30 34 8 2 6 45 22 53
2014 AS-05 13 13 44 25 3 0 3 29 26 32
2014 AS-06 11 16 36 30 5 0 2 35 28 44
2011 AS 9 19 30 22 12 2 6 37 30 427
2011 AS-01 5 23 29 21 9 5 8 34 33 77
2011 AS-02 9 26 22 24 10 2 7 37 39 91
2011 AS-03 13 12 32 27 8 1 7 38 28 75
2011 AS-04 10 19 32 12 24 0 3 36 30 68
2011 AS-05 11 18 39 24 5 0 3 30 30 38
2011 AS-06 9 12 33 28 17 0 2 46 21 58
2011 AS-07 11 5 37 26 11 0 11 41 18 19
2008 AS 9 22 29 21 14 2 4 37 33 450
2008 AS-01 9 14 32 25 15 1 4 42 25 85
2008 AS-02 7 18 26 23 21 0 6 47 26 107
2008 AS-03 15 33 24 18 8 3 1 26 49 80
2008 AS-04 7 24 37 17 7 2 7 26 33 59
2008 AS-05 11 19 27 30 11 0 3 42 31 37
2008 AS-06 9 28 31 13 11 4 4 26 40 54
2008 AS-07 10 10 20 30 25 0 5 58 21 20

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 12 29 35 14 8 1 1 22 42 288
2017 AS-01 11 25 47 11 3 0 2 15 37 61
2017 AS-02 10 33 24 18 12 2 0 31 44 49
2017 AS-03 11 26 37 11 11 0 3 24 38 35
2017 AS-04 20 32 33 7 5 3 0 12 54 60
2017 AS-05 3 37 17 27 17 0 0 43 40 30
2017 AS-06 8 21 50 13 5 3 0 19 30 38
2017 AS-07 37 36 18 9 0 0 0 9 73 11
2014 AS 16 28 36 14 4 1 2 18 45 282
2014 AS-01 10 27 33 15 10 2 2 26 39 47
2014 AS-02 16 20 37 15 4 4 5 20 39 56
2014 AS-03 22 20 42 10 2 0 2 13 44 40
2014 AS-04 15 26 45 11 2 0 0 13 41 53
2014 AS-05 16 44 34 3 0 0 3 3 61 32
2014 AS-06 18 34 23 22 2 0 0 25 52 44
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 76 11 8 2 1 0 3 90 2 291
2017 AS-01 77 10 8 0 2 0 3 90 2 62
2017 AS-02 64 16 12 4 0 0 4 83 4 50
2017 AS-03 71 14 9 0 3 0 3 88 3 35
2017 AS-04 73 12 10 3 0 0 2 86 3 60
2017 AS-05 94 3 0 0 0 0 3 100 0 31
2017 AS-06 84 10 3 3 0 0 0 95 3 38
2017 AS-07 82 9 9 0 0 0 0 91 0 11
2014 AS 75 12 6 3 1 0 3 90 4 282
2014 AS-01 62 19 8 2 4 0 5 85 7 47
2014 AS-02 72 9 9 4 0 2 5 87 4 56
2014 AS-03 78 12 0 2 0 0 7 97 3 40
2014 AS-04 72 19 6 4 0 0 0 91 4 53
2014 AS-05 81 3 9 6 0 0 0 84 6 32
2014 AS-06 88 5 5 2 0 0 0 93 2 44
2011 AS 69 13 6 3 4 1 4 86 8 428
2011 AS-01 68 14 6 1 6 0 4 85 8 77
2011 AS-02 62 19 7 3 4 1 4 85 8 91
2011 AS-03 66 11 8 5 5 1 4 81 11 76
2011 AS-04 78 10 6 1 0 1 3 92 2 69
2011 AS-05 68 11 5 5 8 0 3 81 14 38
2011 AS-06 79 12 2 4 2 0 2 93 5 57
2011 AS-07 74 16 0 0 5 0 5 94 6 19
2008 AS 70 10 4 2 5 0 8 87 8 451
2008 AS-01 64 12 2 5 7 0 10 84 13 86
2008 AS-02 68 8 4 4 6 0 10 85 10 107
2008 AS-03 73 10 4 3 3 1 8 90 5 80
2008 AS-04 73 8 5 0 5 0 8 89 6 59
2008 AS-05 65 11 11 3 5 0 5 80 9 37
2008 AS-06 78 9 4 0 4 0 6 92 4 54
2008 AS-07 75 20 5 0 0 0 0 95 0 20

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 32 34 13 7 7 5 4 72 15 291
2017 AS-01 22 34 11 10 14 7 2 61 26 62
2017 AS-02 28 36 16 10 4 2 4 68 15 50
2017 AS-03 26 34 20 11 3 0 6 64 15 35
2017 AS-04 37 42 10 3 5 3 0 81 9 60
2017 AS-05 45 16 13 3 3 13 6 76 8 31
2017 AS-06 39 32 13 0 3 6 8 82 3 38
2017 AS-07 36 37 0 9 9 0 9 80 20 11
2014 AS 32 31 15 9 7 4 2 68 17 282
2014 AS-01 32 34 8 9 8 6 2 72 19 47
2014 AS-02 30 17 20 14 7 11 2 53 24 56
2014 AS-03 45 23 15 7 7 0 2 69 15 40
2014 AS-04 30 43 8 2 9 2 6 80 12 53
2014 AS-05 28 34 19 9 6 3 0 65 16 32
2014 AS-06 27 39 18 9 5 2 0 67 14 44

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 46 28 8 11 6 0 0 75 17 291
2017 AS-01 35 27 10 16 11 0 0 63 28 62
2017 AS-02 44 26 14 8 8 0 0 70 16 50
2017 AS-03 46 29 9 14 3 0 0 74 17 35
2017 AS-04 47 42 5 7 0 0 0 88 7 60
2017 AS-05 58 23 3 13 3 0 0 81 16 31
2017 AS-06 58 16 11 16 0 0 0 74 16 38
2017 AS-07 45 27 0 0 18 0 9 80 20 11
2014 AS 45 27 11 10 6 1 0 73 16 282
2014 AS-01 51 23 8 9 8 0 0 74 18 47
2014 AS-02 35 17 14 18 11 5 0 55 30 56
2014 AS-03 47 33 7 5 5 2 0 82 10 40
2014 AS-04 49 30 11 4 6 0 0 79 9 53
2014 AS-05 34 41 9 9 6 0 0 75 16 32
2014 AS-06 45 27 14 11 2 0 0 73 14 44

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 34 36 15 8 5 2 1 71 13 289
2017 AS-01 24 34 15 18 7 2 0 60 25 61
2017 AS-02 33 33 20 8 4 0 2 67 12 49
2017 AS-03 31 34 17 11 6 0 0 66 17 35
2017 AS-04 35 42 13 5 3 2 0 78 8 60
2017 AS-05 42 35 13 3 3 3 0 80 7 31
2017 AS-06 42 39 16 3 0 0 0 82 3 38
2017 AS-07 45 18 0 0 27 0 9 70 30 11
2014 AS 31 35 16 9 6 2 0 68 15 282
2014 AS-01 41 25 20 6 4 4 0 69 11 47
2014 AS-02 37 29 12 11 5 4 2 70 17 56
2014 AS-03 27 40 20 7 5 0 0 68 12 40
2014 AS-04 32 42 8 9 8 2 0 75 17 53
2014 AS-05 22 41 22 13 0 3 0 65 13 32
2014 AS-06 25 32 23 9 11 0 0 57 21 44
2011 AS 31 36 12 12 5 3 1 69 18 428
2011 AS-01 29 39 14 10 5 1 1 69 16 77
2011 AS-02 23 34 18 13 7 4 1 60 21 91
2011 AS-03 33 39 11 11 5 1 0 73 16 76
2011 AS-04 24 41 12 15 4 3 1 68 20 68
2011 AS-05 42 26 8 16 8 0 0 68 24 38
2011 AS-06 41 26 9 14 3 5 2 72 19 58
2011 AS-07 42 42 5 5 0 5 0 89 6 19
2008 AS 31 36 11 14 5 2 1 69 19 451
2008 AS-01 31 36 9 13 5 5 1 72 19 86
2008 AS-02 29 39 17 8 4 1 2 70 13 107
2008 AS-03 29 28 13 21 6 4 0 58 29 80
2008 AS-04 27 39 5 19 8 2 0 67 28 59
2008 AS-05 24 43 16 16 0 0 0 68 16 37
2008 AS-06 46 31 4 9 7 2 0 79 17 54
2008 AS-07 40 45 5 5 5 0 0 85 10 20

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 33 30 14 11 3 8 1 69 16 291
2017 AS-01 29 22 16 14 3 13 2 60 21 62
2017 AS-02 30 28 12 16 4 10 0 65 22 50
2017 AS-03 26 34 23 11 3 3 0 62 15 35
2017 AS-04 32 33 15 13 0 7 0 70 14 60
2017 AS-05 45 32 3 6 3 10 0 86 11 31
2017 AS-06 37 34 21 0 0 6 3 77 0 38
2017 AS-07 36 27 0 0 27 0 9 70 30 11
2014 AS 32 28 16 10 7 6 1 64 18 282
2014 AS-01 43 23 13 7 4 10 0 73 13 47
2014 AS-02 32 22 16 14 11 4 2 57 26 56
2014 AS-03 30 35 25 5 5 0 0 65 10 40
2014 AS-04 30 32 11 11 6 9 0 69 19 53
2014 AS-05 28 31 9 16 9 6 0 63 27 32
2014 AS-06 25 30 20 7 9 7 2 60 18 44
2011 AS 32 27 16 12 8 4 0 63 20 428
2011 AS-01 27 27 17 18 6 3 1 57 26 77
2011 AS-02 33 22 15 15 9 5 0 58 26 91
2011 AS-03 34 29 18 5 8 5 0 67 14 76
2011 AS-04 26 26 18 10 15 4 0 55 26 68
2011 AS-05 32 34 16 13 3 3 0 68 16 38
2011 AS-06 34 31 17 7 3 5 2 70 11 58
2011 AS-07 58 26 0 5 5 5 0 89 11 19
2008 AS 34 28 11 14 8 4 1 65 23 450
2008 AS-01 30 24 13 16 12 3 1 57 29 86
2008 AS-02 31 25 20 8 7 7 2 62 16 106
2008 AS-03 31 33 8 16 6 6 0 68 24 80
2008 AS-04 29 31 5 20 12 3 0 61 33 59
2008 AS-05 49 22 8 14 5 3 0 72 19 37
2008 AS-06 44 30 9 9 4 4 0 77 13 54
2008 AS-07 50 30 5 15 0 0 0 80 15 20

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 12 22 22 19 6 16 4 42 30 291
2017 AS-01 8 18 18 23 11 19 3 33 44 62
2017 AS-02 6 26 18 18 8 20 4 42 34 50
2017 AS-03 14 11 37 17 3 14 3 31 24 35
2017 AS-04 18 18 28 18 2 12 3 43 24 60
2017 AS-05 16 19 19 26 3 13 3 42 35 31
2017 AS-06 16 40 13 13 0 16 3 68 16 38
2017 AS-07 9 18 27 9 18 9 9 33 34 11
2014 AS 15 23 20 14 11 13 3 46 30 282
2014 AS-01 19 21 15 10 13 17 6 51 30 47
2014 AS-02 12 16 18 15 14 23 2 38 39 56
2014 AS-03 20 28 20 7 15 7 2 53 25 40
2014 AS-04 15 26 17 17 6 15 4 51 28 53
2014 AS-05 9 22 31 22 3 6 6 36 29 32
2014 AS-06 11 23 30 9 18 7 2 37 30 44

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 51 33 7 6 3 0 0 84 9 291
2017 AS-01 43 32 8 11 5 0 0 76 16 62
2017 AS-02 46 36 8 2 8 0 0 82 10 50
2017 AS-03 49 34 11 3 3 0 0 83 6 35
2017 AS-04 57 28 9 5 2 0 0 85 7 60
2017 AS-05 55 39 3 3 0 0 0 94 3 31
2017 AS-06 66 31 0 3 0 0 0 97 3 38
2017 AS-07 36 46 0 9 0 0 9 90 10 11
2014 AS 43 38 8 7 4 0 0 81 12 282
2014 AS-01 41 34 9 10 6 0 0 74 17 47
2014 AS-02 39 36 5 14 5 0 0 75 20 56
2014 AS-03 40 43 7 5 5 0 0 83 10 40
2014 AS-04 51 40 4 4 2 0 0 91 6 53
2014 AS-05 38 41 16 0 6 0 0 78 6 32
2014 AS-06 48 32 9 9 2 0 0 80 11 44
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 41 37 9 8 4 1 0 78 12 291
2017 AS-01 37 31 11 10 11 0 0 68 21 62
2017 AS-02 34 42 12 10 2 0 0 76 12 50
2017 AS-03 37 40 11 9 0 3 0 79 9 35
2017 AS-04 52 32 10 5 2 0 0 83 7 60
2017 AS-05 45 32 6 10 0 6 0 83 10 31
2017 AS-06 42 53 3 2 0 0 0 95 2 38
2017 AS-07 27 27 9 27 9 0 0 54 37 11
2014 AS 42 31 12 8 6 0 0 73 15 282
2014 AS-01 49 30 13 2 6 0 0 79 8 47
2014 AS-02 37 33 12 7 11 0 0 70 18 56
2014 AS-03 37 40 7 10 5 0 0 78 15 40
2014 AS-04 49 23 13 9 6 0 0 72 15 53
2014 AS-05 31 25 22 16 6 0 0 56 22 32
2014 AS-06 43 32 11 9 5 0 0 75 14 44
2011 AS 42 34 9 8 7 0 0 76 15 427
2011 AS-01 45 38 5 10 1 0 0 83 12 77
2011 AS-02 37 36 11 7 10 0 0 72 17 90
2011 AS-03 45 34 8 7 5 1 0 80 12 76
2011 AS-04 41 33 12 7 6 0 1 75 13 69
2011 AS-05 39 32 8 8 13 0 0 71 21 38
2011 AS-06 42 30 11 9 9 0 0 72 18 57
2011 AS-07 53 32 0 0 16 0 0 84 16 19
2008 AS 38 37 9 9 6 0 0 76 16 451
2008 AS-01 42 41 6 6 3 1 1 85 10 86
2008 AS-02 36 36 8 13 7 0 0 71 21 107
2008 AS-03 38 36 5 15 5 0 1 75 20 80
2008 AS-04 27 44 14 7 7 2 0 72 14 59
2008 AS-05 35 41 14 5 5 0 0 76 11 37
2008 AS-06 43 31 9 7 9 0 0 74 17 54
2008 AS-07 50 25 15 0 10 0 0 75 10 20

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 50 28 12 6 2 2 0 79 9 291
2017 AS-01 44 23 16 11 2 5 0 70 14 62
2017 AS-02 38 34 16 6 6 0 0 72 12 50
2017 AS-03 54 26 11 3 0 3 3 85 3 35
2017 AS-04 57 25 13 5 0 0 0 82 5 60
2017 AS-05 52 39 3 3 3 0 0 90 6 31
2017 AS-06 71 24 3 2 0 0 0 95 2 38
2017 AS-07 9 45 18 18 9 0 0 54 27 11
2014 AS 46 29 11 7 5 2 1 77 12 282
2014 AS-01 59 20 10 6 2 0 2 81 9 47
2014 AS-02 37 29 5 14 7 5 2 71 23 56
2014 AS-03 50 25 15 5 5 0 0 75 10 40
2014 AS-04 55 25 9 8 2 2 0 81 10 53
2014 AS-05 28 34 22 6 6 3 0 65 13 32
2014 AS-06 43 39 11 0 7 0 0 82 7 44
2011 AS 48 27 10 7 4 3 1 78 12 428
2011 AS-01 55 25 8 5 3 4 1 84 8 77
2011 AS-02 38 29 16 9 4 4 0 70 14 90
2011 AS-03 47 33 9 4 4 3 0 82 8 76
2011 AS-04 54 23 7 7 4 3 1 80 12 69
2011 AS-05 42 37 8 8 5 0 0 79 13 38
2011 AS-06 55 21 9 9 5 0 2 77 14 58
2011 AS-07 53 26 5 5 11 0 0 79 16 19
2008 AS 47 29 9 7 5 2 0 79 12 451
2008 AS-01 44 33 10 7 1 3 1 80 9 86
2008 AS-02 46 28 8 7 9 2 0 75 16 107
2008 AS-03 50 30 6 6 5 3 0 82 12 80
2008 AS-04 36 41 12 5 2 3 2 80 7 59
2008 AS-05 49 27 14 11 0 0 0 76 11 37
2008 AS-06 54 20 7 11 6 2 0 75 17 54
2008 AS-07 60 25 5 0 10 0 0 85 10 20

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 48 30 11 9 2 0 0 78 11 291
2017 AS-01 37 31 11 14 6 0 0 68 21 62
2017 AS-02 40 30 18 10 2 0 0 70 12 50
2017 AS-03 49 40 6 3 0 3 0 91 3 35
2017 AS-04 55 27 12 7 0 0 0 82 7 60
2017 AS-05 55 35 3 6 0 0 0 90 6 31
2017 AS-06 69 18 5 5 3 0 0 87 8 38
2017 AS-07 18 27 37 18 0 0 0 45 18 11
2014 AS 44 29 11 9 6 0 0 74 15 282
2014 AS-01 51 29 9 4 6 0 0 80 10 47
2014 AS-02 39 25 18 11 7 0 0 65 18 56
2014 AS-03 45 30 12 7 5 0 0 75 12 40
2014 AS-04 47 28 8 11 6 0 0 75 17 53
2014 AS-05 25 38 16 9 9 0 3 65 19 32
2014 AS-06 50 27 9 9 5 0 0 77 14 44
2011 AS 42 34 6 9 8 1 0 77 17 427
2011 AS-01 39 45 5 5 5 0 0 84 10 77
2011 AS-02 35 29 12 11 11 1 0 65 23 89
2011 AS-03 49 29 7 9 5 1 0 79 15 76
2011 AS-04 45 33 1 12 6 1 1 81 18 69
2011 AS-05 42 37 3 8 11 0 0 79 18 38
2011 AS-06 47 29 3 10 10 0 0 76 21 58
2011 AS-07 42 42 0 5 11 0 0 84 16 19
2008 AS 43 35 8 9 5 0 0 78 14 451
2008 AS-01 41 36 3 13 5 1 1 79 18 86
2008 AS-02 43 33 8 7 8 0 0 76 16 107
2008 AS-03 44 36 9 8 4 0 0 80 11 80
2008 AS-04 39 39 10 8 3 0 0 78 12 59
2008 AS-05 41 41 8 8 3 0 0 81 11 37
2008 AS-06 48 30 9 9 4 0 0 78 13 54
2008 AS-07 45 40 5 5 5 0 0 85 10 20

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AS 83 9 3 1 1 0 2 95 2 290
2017 AS-01 84 5 6 0 2 0 3 92 2 62
2017 AS-02 72 18 6 0 2 0 2 92 2 50
2017 AS-03 80 11 0 0 3 3 3 97 3 35
2017 AS-04 83 8 3 3 0 0 2 93 3 59
2017 AS-05 100 0 0 0 0 0 0 100 0 31
2017 AS-06 90 10 0 0 0 0 0 100 0 38
2017 AS-07 82 9 9 0 0 0 0 91 0 11
2014 AS 81 8 4 2 1 0 3 92 3 282
2014 AS-01 78 6 8 0 0 2 5 91 0 47
2014 AS-02 73 9 5 5 4 0 4 85 9 56
2014 AS-03 80 12 0 2 0 0 5 97 3 40
2014 AS-04 83 9 4 4 0 0 0 92 4 53
2014 AS-05 84 9 0 3 0 0 3 97 3 32
2014 AS-06 89 5 7 0 0 0 0 93 0 44
2011 AS 81 8 2 3 3 0 2 91 6 426
2011 AS-01 82 12 1 3 1 0 1 95 4 77
2011 AS-02 77 9 2 3 6 0 3 89 9 90
2011 AS-03 74 8 1 8 7 0 3 84 15 76
2011 AS-04 87 6 3 1 0 0 3 95 2 68
2011 AS-05 79 11 5 0 0 0 5 94 0 38
2011 AS-06 86 9 2 2 2 0 0 95 4 57
2011 AS-07 95 0 0 0 5 0 0 95 5 19
2008 AS 81 5 3 1 3 0 5 92 5 451
2008 AS-01 76 6 5 0 10 0 3 84 11 86
2008 AS-02 79 6 4 2 2 1 7 92 4 107
2008 AS-03 76 5 5 1 1 0 11 92 3 80
2008 AS-04 85 5 3 0 2 0 5 95 2 59
2008 AS-05 89 3 3 3 0 0 3 94 3 37
2008 AS-06 87 6 0 4 4 0 0 93 7 54
2008 AS-07 95 5 0 0 0 0 0 100 0 20

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)