2017 Public Service Employee Survey Results for Indigenous and Northern Affairs Canada by Question 38. Are you a supervisor?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 25 45 6 14 10 0 0 70 24 900
2017 Non-supervisor 33 44 6 12 5 0 0 77 17 2223
2014 Supervisor 23 50 4 14 9 0 0 73 23 916
2014 Non-supervisor 32 45 5 13 5 0 0 76 18 2354
2011 Supervisor 36 46 4 11 4 0 0 81 14 1175
2011 Non-supervisor 40 44 4 9 3 0 0 84 12 2872
2008 Supervisor 40 45 3 10 3 0 0 85 12 848
2008 Non-supervisor 42 44 4 8 2 0 0 86 10 2037

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 63 25 5 3 2 1 2 90 5 897
2017 Non-supervisor 68 21 5 3 2 1 1 91 5 2218
2014 Supervisor 63 26 4 4 1 1 2 91 6 916
2014 Non-supervisor 66 22 5 4 1 1 1 90 5 2356
2011 Supervisor 71 21 3 2 2 1 1 93 4 1175
2011 Non-supervisor 72 18 4 3 1 1 1 91 5 2873
2008 Supervisor 73 18 4 3 1 0 1 92 4 848
2008 Non-supervisor 72 19 4 3 1 0 1 92 4 2034

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 61 18 6 8 5 0 2 81 13 901
2017 Non-supervisor 65 17 6 8 3 0 1 83 11 2217
2014 Supervisor 59 20 4 9 4 0 2 82 14 912
2014 Non-supervisor 62 19 6 7 4 0 2 83 11 2355
2011 Supervisor 64 19 6 6 4 0 1 84 10 1174
2011 Non-supervisor 65 16 5 7 4 0 2 83 11 2871
2008 Supervisor 66 18 4 7 3 0 2 86 11 846
2008 Non-supervisor 67 17 5 6 4 0 2 85 10 2033

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 36 34 5 14 12 0 0 69 26 901
2017 Non-supervisor 38 34 7 12 9 0 0 72 21 2219
2014 Supervisor 35 33 5 13 12 0 0 69 26 916
2014 Non-supervisor 38 33 6 12 11 0 0 71 23 2354
2011 Supervisor 47 34 7 8 5 0 0 81 13 1170
2011 Non-supervisor 40 39 6 10 5 0 0 80 15 2871

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 26 44 11 14 6 0 0 70 20 900
2017 Non-supervisor 25 39 12 15 8 0 1 64 24 2219
2014 Supervisor 26 37 11 16 9 0 0 63 25 916
2014 Non-supervisor 24 38 11 16 10 0 0 62 26 2357
2011 Supervisor 35 37 11 12 5 0 1 72 17 1175
2011 Non-supervisor 28 38 13 13 6 0 1 68 20 2872
2008 Supervisor 29 41 14 11 4 0 1 71 15 847
2008 Non-supervisor 28 38 13 13 7 0 1 67 20 2036

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 49 35 7 7 2 0 0 84 9 899
2017 Non-supervisor 37 39 11 8 4 0 0 76 13 2219
2014 Supervisor 44 37 9 7 3 0 0 82 9 916
2014 Non-supervisor 30 42 12 10 6 0 0 72 16 2357
2011 Supervisor 49 35 8 4 3 0 0 84 8 1174
2011 Non-supervisor 38 37 12 9 5 0 0 75 13 2873
2008 Supervisor 51 37 6 4 2 0 0 88 6 850
2008 Non-supervisor 36 41 10 8 4 0 0 77 13 2037

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 55 34 4 4 2 0 0 90 6 901
2017 Non-supervisor 42 38 9 7 4 0 0 80 11 2218
2014 Supervisor 51 38 5 5 1 0 0 89 6 915
2014 Non-supervisor 36 41 9 8 6 0 0 77 14 2358
2011 Supervisor 57 34 4 3 2 0 0 91 5 1175
2011 Non-supervisor 41 39 8 7 4 0 0 80 12 2873
2008 Supervisor 57 37 3 2 1 0 0 94 3 849
2008 Non-supervisor 40 43 7 6 4 0 0 83 10 2036

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 44 36 7 9 3 0 0 80 12 899
2017 Non-supervisor 39 40 9 8 3 0 0 80 11 2214
2014 Supervisor 40 39 11 7 3 1 0 79 10 914
2014 Non-supervisor 37 38 11 10 4 0 0 76 13 2355

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 33 37 9 12 8 0 0 71 20 901
2017 Non-supervisor 41 35 9 8 6 1 0 77 14 2218
2014 Supervisor 29 33 12 14 11 0 0 62 25 915
2014 Non-supervisor 35 33 12 10 9 0 1 69 19 2357
2011 Supervisor 34 39 8 12 7 0 1 73 19 1175
2011 Non-supervisor 40 34 10 9 5 1 1 75 15 2874

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 29 26 8 11 13 0 13 64 27 899
2017 Non-supervisor 31 25 12 9 10 3 10 65 21 2220
2014 Supervisor 24 23 9 13 18 1 12 54 36 916
2014 Non-supervisor 27 23 12 13 15 2 8 56 31 2356
2011 Supervisor 28 24 8 12 15 1 13 60 31 1174
2011 Non-supervisor 34 24 10 10 12 2 7 64 25 2874
2008 Supervisor 32 22 7 11 14 1 14 63 29 848
2008 Non-supervisor 37 26 8 12 10 1 5 67 24 2035

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 39 43 8 6 3 0 0 82 9 899
2017 Non-supervisor 32 43 11 10 4 0 0 75 14 2218
2014 Supervisor 28 47 10 10 5 0 0 75 15 916
2014 Non-supervisor 25 44 12 11 7 0 0 69 18 2357
2011 Supervisor 42 38 8 7 5 0 0 80 12 1175
2011 Non-supervisor 32 40 12 10 6 0 0 72 15 2874
2008 Supervisor 45 40 6 6 3 0 0 85 9 845
2008 Non-supervisor 33 42 11 9 5 0 0 75 14 2019

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 24 40 14 15 8 0 0 63 22 897
2017 Non-supervisor 28 36 14 13 8 1 1 64 21 2218
2014 Supervisor 20 38 16 14 11 0 0 58 26 916
2014 Non-supervisor 20 34 17 15 14 0 0 54 29 2356
2011 Supervisor 21 42 13 13 11 0 0 63 23 1175
2011 Non-supervisor 24 38 14 13 10 1 0 62 23 2873

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 27 41 11 14 6 0 0 69 20 899
2017 Non-supervisor 25 43 13 13 7 0 0 68 20 2217

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 43 42 7 5 2 0 0 85 8 899
2017 Non-supervisor 37 41 11 7 4 0 0 78 10 2213
2014 Supervisor 42 40 9 5 3 0 0 82 8 916
2014 Non-supervisor 33 42 13 7 4 1 0 75 11 2357
2011 Supervisor 46 40 7 5 2 0 0 86 7 1175
2011 Non-supervisor 37 43 10 6 3 1 0 81 9 2875
2008 Supervisor 53 36 6 3 2 0 0 89 5 846
2008 Non-supervisor 39 41 9 6 3 1 0 81 10 2035

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 32 39 11 10 8 0 0 71 18 899
2017 Non-supervisor 27 38 15 10 9 0 0 65 19 2216

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 54 36 6 3 1 0 0 90 4 897
2017 Non-supervisor 45 38 11 4 1 0 0 83 6 2216
2014 Supervisor 60 29 8 3 1 0 0 89 4 915
2014 Non-supervisor 52 32 10 3 2 0 0 85 6 2356
2011 Supervisor 62 29 5 2 1 0 0 92 3 1174
2011 Non-supervisor 54 34 8 3 1 0 0 87 4 2875

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 36 43 7 10 3 0 0 79 14 896
2017 Non-supervisor 26 41 14 12 7 0 1 67 19 2213
2014 Supervisor 26 46 9 11 9 0 0 71 20 915
2014 Non-supervisor 18 40 14 16 10 0 1 59 26 2357
2011 Supervisor 38 41 7 9 5 0 0 79 14 1174
2011 Non-supervisor 27 42 13 11 7 1 0 69 18 2875

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 36 39 11 10 4 0 0 75 15 897
2017 Non-supervisor 31 37 14 11 6 0 0 69 17 2217
2014 Supervisor 29 38 12 12 9 0 0 67 21 916
2014 Non-supervisor 25 35 16 13 10 0 1 60 23 2358

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 33 36 11 13 6 0 0 69 19 895
2017 Non-supervisor 30 38 14 11 6 0 0 69 17 2213
2014 Supervisor 24 37 14 15 9 0 0 62 24 916
2014 Non-supervisor 24 38 16 13 10 0 0 62 22 2357
2011 Supervisor 33 40 11 11 4 0 0 74 15 1173
2011 Non-supervisor 33 39 13 8 4 1 1 74 13 2870

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 41 41 10 5 3 0 0 82 9 894
2017 Non-supervisor 37 41 11 7 3 0 0 78 11 2213
2014 Supervisor 35 43 11 7 4 0 0 78 11 916
2014 Non-supervisor 33 38 14 8 6 0 0 72 14 2355
2011 Supervisor 45 38 8 7 3 0 0 83 10 1175
2011 Non-supervisor 38 41 10 7 3 0 0 80 10 2875
2008 Supervisor 51 37 6 4 2 0 0 88 6 847
2008 Non-supervisor 39 43 8 7 3 0 0 82 10 2036

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 16 33 23 15 12 0 1 49 27 900
2017 Non-supervisor 40 36 14 5 4 0 1 77 9 2221
2014 Supervisor 15 29 24 15 16 0 0 44 32 916
2014 Non-supervisor 35 34 17 8 5 0 1 69 14 2357
2011 Supervisor 15 30 27 15 12 0 1 45 27 1174
2011 Non-supervisor 36 35 17 7 4 0 1 71 11 2872
2008 Supervisor 10 30 26 19 14 0 0 39 34 849
2008 Non-supervisor 27 36 21 9 7 0 0 63 16 2032

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 15 30 41 11 2 0 1 13 46 899
2017 Non-supervisor 11 24 36 17 8 1 4 26 37 2205
2014 Supervisor 15 35 37 10 2 0 1 13 51 916
2014 Non-supervisor 13 28 35 15 6 1 2 22 42 2346
2011 Supervisor 15 32 36 12 3 0 1 15 48 1174
2011 Non-supervisor 11 26 34 18 6 1 3 26 39 2868
2008 Supervisor 15 33 38 10 3 0 0 13 48 848
2008 Non-supervisor 13 26 36 18 6 1 2 24 40 2032

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 13 26 34 18 5 1 2 24 41 900
2017 Non-supervisor 10 19 29 20 15 3 4 38 31 2198
2014 Supervisor 14 30 33 16 6 1 1 23 44 914
2014 Non-supervisor 14 22 30 18 9 3 3 29 39 2350
2011 Supervisor 12 25 30 22 9 1 2 31 38 1171
2011 Non-supervisor 11 20 27 23 13 3 4 38 33 2862
2008 Supervisor 16 27 31 18 7 1 1 25 43 847
2008 Non-supervisor 12 21 29 23 10 2 2 35 35 2026

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 26 33 28 9 2 0 1 12 60 901
2017 Non-supervisor 20 26 28 12 8 3 4 21 49 2202
2014 Supervisor 30 33 24 9 3 0 1 12 64 916
2014 Non-supervisor 25 27 26 12 6 1 3 19 54 2350
2011 Supervisor 23 29 30 13 4 0 1 16 53 1171
2011 Non-supervisor 17 26 29 15 8 1 4 25 45 2860
2008 Supervisor 22 29 31 13 4 0 1 17 51 842
2008 Non-supervisor 17 28 30 14 6 2 3 21 47 2034

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 17 30 36 14 3 0 1 17 47 898
2017 Non-supervisor 9 17 32 23 14 1 4 39 27 2192
2014 Supervisor 19 33 33 12 2 0 0 15 53 913
2014 Non-supervisor 12 19 33 23 10 1 3 34 32 2349
2011 Supervisor 16 29 38 13 4 0 1 16 46 1171
2011 Non-supervisor 9 17 34 24 12 1 3 38 26 2861
2008 Supervisor 15 27 40 15 3 0 0 18 42 847
2008 Non-supervisor 9 18 34 25 10 1 3 36 29 2028

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 27 30 28 11 2 0 1 13 58 900
2017 Non-supervisor 15 19 28 17 13 2 5 33 37 2204
2014 Supervisor 38 32 23 5 1 0 1 6 71 916
2014 Non-supervisor 25 24 26 13 7 1 3 22 51 2350
2011 Supervisor 28 34 25 9 3 1 0 11 63 1172
2011 Non-supervisor 16 23 27 18 10 2 4 30 42 2864
2008 Supervisor 29 31 27 10 2 0 0 12 61 847
2008 Non-supervisor 17 23 26 19 9 1 3 30 43 2028

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 17 25 34 17 4 1 1 22 44 897
2017 Non-supervisor 15 21 25 17 14 4 5 34 39 2205
2014 Supervisor 17 21 34 20 5 0 2 26 39 915
2014 Non-supervisor 15 21 28 18 10 3 4 31 39 2350
2011 Supervisor 14 25 33 18 8 0 2 26 40 1173
2011 Non-supervisor 14 21 28 19 10 3 5 32 38 2865
2008 Supervisor 23 28 28 15 4 1 1 19 52 847
2008 Non-supervisor 18 24 27 17 8 3 4 27 44 2032

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 27 33 31 6 2 0 1 8 61 897
2017 Non-supervisor 17 24 30 13 8 3 4 23 45 2203
2014 Supervisor 32 30 29 6 2 0 1 9 62 916
2014 Non-supervisor 22 26 29 11 6 2 3 19 51 2350
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 66 17 6 5 3 0 4 86 8 900
2017 Non-supervisor 67 15 6 5 3 0 4 85 9 2219
2014 Supervisor 67 16 4 5 3 0 4 87 9 916
2014 Non-supervisor 67 14 6 5 3 0 5 85 8 2358
2011 Supervisor 69 13 6 5 3 0 3 85 9 1172
2011 Non-supervisor 67 13 6 5 4 0 4 85 9 2871
2008 Supervisor 67 11 6 7 3 0 7 83 10 849
2008 Non-supervisor 65 12 5 4 4 1 8 85 9 2035

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 27 39 13 11 8 2 2 68 19 899
2017 Non-supervisor 23 31 14 11 10 6 4 60 24 2222
2014 Supervisor 28 34 13 14 8 1 1 63 23 916
2014 Non-supervisor 24 27 16 12 13 5 4 56 27 2358

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 48 32 6 8 5 0 0 80 13 900
2017 Non-supervisor 38 30 11 11 9 1 0 69 20 2220
2014 Supervisor 45 30 9 10 6 0 0 76 16 915
2014 Non-supervisor 35 29 10 13 12 1 0 65 25 2356

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 33 40 10 11 5 0 0 74 17 897
2017 Non-supervisor 32 34 11 12 8 2 1 68 20 2221
2014 Supervisor 27 43 10 14 6 0 0 70 20 915
2014 Non-supervisor 24 36 14 15 8 2 1 62 24 2354
2011 Supervisor 31 40 10 12 6 0 0 72 18 1174
2011 Non-supervisor 28 35 12 14 8 3 1 65 23 2872
2008 Supervisor 33 42 9 11 5 0 0 75 16 848
2008 Non-supervisor 28 37 11 13 9 2 1 66 22 2035

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 38 34 10 11 5 2 1 74 16 897
2017 Non-supervisor 26 25 15 12 8 12 2 59 24 2212
2014 Supervisor 36 33 12 11 5 2 1 71 17 916
2014 Non-supervisor 22 25 16 13 12 9 2 53 29 2353
2011 Supervisor 41 30 11 9 7 2 0 72 16 1173
2011 Non-supervisor 25 26 14 13 13 8 1 56 29 2871
2008 Supervisor 42 32 9 9 6 2 0 75 16 848
2008 Non-supervisor 25 27 13 14 12 8 1 58 28 2033

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 15 30 16 19 13 5 2 49 34 897
2017 Non-supervisor 12 18 17 16 14 19 4 39 39 2211
2014 Supervisor 12 29 17 22 15 3 1 44 39 916
2014 Non-supervisor 9 17 19 19 19 15 4 31 46 2354

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 39 42 8 7 4 0 0 81 11 893
2017 Non-supervisor 42 37 9 8 4 0 0 79 12 2213
2014 Supervisor 36 41 9 9 4 0 0 78 13 916
2014 Non-supervisor 35 38 10 10 5 0 0 74 16 2355
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 35 37 11 10 7 0 0 72 17 898
2017 Non-supervisor 37 36 10 9 6 1 1 74 16 2219
2014 Supervisor 34 37 10 11 7 1 0 71 18 915
2014 Non-supervisor 37 33 13 9 8 0 1 70 17 2355
2011 Supervisor 33 37 11 10 8 0 0 71 18 1172
2011 Non-supervisor 36 34 12 11 6 1 0 70 18 2876
2008 Supervisor 29 37 13 12 9 0 0 66 21 845
2008 Non-supervisor 33 35 10 11 9 1 1 70 20 2033

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 45 29 12 8 5 1 0 75 13 900
2017 Non-supervisor 46 29 11 6 6 3 1 77 12 2217
2014 Supervisor 40 32 11 8 7 1 0 74 15 916
2014 Non-supervisor 41 29 12 9 7 2 1 72 16 2355
2011 Supervisor 41 30 12 8 6 2 0 73 15 1172
2011 Non-supervisor 42 29 12 8 5 2 1 74 14 2875
2008 Supervisor 40 31 12 10 6 2 0 72 16 845
2008 Non-supervisor 41 30 11 8 7 3 1 73 16 2032

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 42 34 9 8 6 0 0 77 14 898
2017 Non-supervisor 41 32 9 10 6 1 0 75 16 2222
2014 Supervisor 38 36 7 11 7 0 0 74 18 916
2014 Non-supervisor 38 31 12 10 8 1 1 70 18 2355
2011 Supervisor 40 34 9 8 8 0 0 75 16 1171
2011 Non-supervisor 39 33 9 11 6 1 1 72 18 2875
2008 Supervisor 37 35 7 12 8 0 0 73 20 843
2008 Non-supervisor 38 32 10 11 9 1 0 71 20 2034

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 78 11 3 2 2 0 4 92 4 900
2017 Non-supervisor 77 12 3 2 1 0 4 93 4 2220
2014 Supervisor 78 11 4 2 1 0 4 93 3 915
2014 Non-supervisor 74 12 4 1 2 0 5 91 4 2354
2011 Supervisor 78 11 4 2 2 0 3 92 4 1172
2011 Non-supervisor 76 10 4 2 3 0 5 91 5 2877
2008 Supervisor 77 7 5 3 2 0 7 89 5 849
2008 Non-supervisor 76 7 4 2 2 1 8 91 5 2035

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 42 30 8 6 6 2 6 78 14 898
2017 Non-supervisor 47 24 8 6 7 4 4 78 14 2216
2014 Supervisor 39 24 9 8 9 3 7 71 19 916
2014 Non-supervisor 44 23 9 6 10 4 5 74 17 2356
2011 Supervisor 38 28 10 7 9 3 6 71 17 1173
2011 Non-supervisor 43 25 10 8 7 4 3 73 16 2874

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 51 26 8 8 6 1 0 79 13 897
2017 Non-supervisor 52 26 8 7 6 1 0 79 13 2217

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 54 23 11 7 5 2 0 78 11 898
2017 Non-supervisor 55 24 9 5 5 2 0 81 10 2216

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 48 29 10 7 6 0 0 77 13 898
2017 Non-supervisor 50 26 10 6 7 1 0 77 13 2217
2014 Supervisor 45 29 10 8 7 1 0 75 15 916
2014 Non-supervisor 44 27 11 9 8 0 0 72 17 2357
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 19 35 17 12 7 3 7 61 21 898
2014 Supervisor 20 33 17 12 8 4 6 58 22 916

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 24 33 15 17 9 2 0 59 26 900
2017 Non-supervisor 26 33 17 10 7 7 1 63 18 2220
2014 Supervisor 20 34 17 15 9 4 0 57 26 916
2014 Non-supervisor 19 32 19 12 10 8 0 55 24 2349
2011 Supervisor 22 36 16 13 10 4 0 60 23 1173
2011 Non-supervisor 22 31 19 12 10 7 0 57 23 2868

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 19 33 18 19 10 1 0 52 29 900
2017 Non-supervisor 24 33 17 13 8 4 0 60 22 2217
2014 Supervisor 18 33 18 18 12 1 0 52 30 916
2014 Non-supervisor 17 29 21 15 13 4 0 48 30 2351
2011 Supervisor 19 36 18 14 11 1 0 57 26 1172
2011 Non-supervisor 19 33 18 14 12 3 0 55 26 2872
2008 Supervisor 20 38 16 14 11 1 0 59 25 848
2008 Non-supervisor 20 35 18 13 11 3 0 56 26 2034

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 11 31 19 24 12 2 0 43 38 897
2017 Non-supervisor 17 30 19 16 10 7 1 51 28 2216
2014 Supervisor 11 31 19 24 14 2 0 43 38 916
2014 Non-supervisor 11 27 22 18 15 7 1 41 36 2349
2011 Supervisor 11 39 17 20 10 2 0 51 31 1172
2011 Non-supervisor 12 32 19 18 11 7 0 48 31 2870
2008 Supervisor 8 37 17 24 11 2 0 47 36 848
2008 Non-supervisor 11 32 19 20 11 6 0 47 33 2035

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 17 30 18 17 15 4 0 48 33 899
2017 Non-supervisor 20 27 16 14 15 8 0 51 32 2217
2014 Supervisor 15 28 18 17 16 6 0 46 35 916
2014 Non-supervisor 13 25 19 17 18 8 1 41 38 2350
2011 Supervisor 20 33 16 17 9 4 0 56 27 1172
2011 Non-supervisor 16 31 18 14 12 8 0 52 29 2869
2008 Supervisor 15 36 16 15 13 6 0 54 29 847
2008 Non-supervisor 14 29 16 17 14 9 0 47 35 2036

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 13 36 16 21 14 1 0 49 35 897
2017 Non-supervisor 17 33 16 17 12 4 1 52 31 2215
2014 Supervisor 12 33 17 22 16 1 0 45 38 914
2014 Non-supervisor 11 29 20 19 17 4 1 42 37 2350
2011 Supervisor 14 37 15 22 11 1 0 51 33 1172
2011 Non-supervisor 14 34 17 20 12 3 0 49 33 2865
2008 Supervisor 12 39 13 25 10 1 0 52 35 848
2008 Non-supervisor 14 36 15 19 13 3 0 51 33 2035
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 18 46 17 13 6 0 0 64 19 897
2017 Non-supervisor 24 42 17 11 5 1 0 67 16 2219
2014 Supervisor 18 42 16 15 6 2 0 62 22 915
2014 Non-supervisor 19 41 20 11 7 2 0 61 18 2349
2011 Supervisor 21 47 14 12 5 1 0 69 17 1174
2011 Non-supervisor 25 43 15 11 4 2 0 69 15 2873

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 33 47 11 5 2 2 0 82 6 897
2017 Non-supervisor 30 44 14 6 2 3 0 77 9 2214
2014 Supervisor 33 43 13 5 3 3 0 78 8 914
2014 Non-supervisor 28 44 14 6 3 5 0 76 9 2341
2011 Supervisor 29 45 14 7 2 3 0 76 9 1174
2011 Non-supervisor 30 40 15 6 3 5 0 74 10 2873

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 35 38 12 8 4 2 1 75 13 897
2017 Non-supervisor 26 36 12 13 6 6 1 67 20 2214
2014 Supervisor 36 40 9 9 4 1 0 77 14 915
2014 Non-supervisor 28 38 12 11 7 4 1 69 18 2340
2011 Supervisor 39 35 9 9 5 3 0 76 14 1173
2011 Non-supervisor 31 32 13 11 7 6 1 68 19 2872
2008 Supervisor 35 33 11 11 6 3 1 71 17 847
2008 Non-supervisor 26 34 12 12 9 5 1 64 22 2031

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 24 39 16 13 6 2 0 64 20 894
2017 Non-supervisor 19 33 19 15 7 6 2 56 24 2219
2014 Supervisor 23 35 19 12 7 3 0 60 20 915
2014 Non-supervisor 14 31 22 14 10 7 2 50 26 2341
2011 Supervisor 23 39 17 12 6 2 1 64 19 1172
2011 Non-supervisor 15 33 21 14 9 8 1 52 25 2867

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 12 23 18 18 17 9 4 40 40 896
2017 Non-supervisor 15 20 17 16 16 12 4 41 38 2219
2014 Supervisor 13 20 17 19 17 9 4 39 42 915
2014 Non-supervisor 11 17 19 17 23 11 2 33 46 2341
2011 Supervisor 15 20 19 17 16 8 4 40 38 1172
2011 Non-supervisor 11 20 18 16 18 13 3 37 41 2871

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 52 22 9 7 4 1 5 78 12 898
2017 Non-supervisor 56 21 8 5 3 1 5 82 9 2219
2014 Supervisor 53 23 9 7 3 1 5 80 10 914
2014 Non-supervisor 55 19 11 5 3 1 6 80 9 2340

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 61 21 7 3 2 3 4 88 5 898
2017 Non-supervisor 63 20 6 3 1 3 4 89 4 2221
2014 Supervisor 61 22 6 2 2 2 4 89 4 913
2014 Non-supervisor 62 20 7 2 2 3 4 89 4 2338
2011 Supervisor 70 17 5 2 1 2 2 91 3 1174
2011 Non-supervisor 69 16 7 2 2 2 3 89 4 2874
2008 Supervisor 67 21 6 2 1 1 3 91 3 848
2008 Non-supervisor 68 17 7 2 1 2 4 89 3 2038

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 21 41 16 13 7 2 0 63 20 897
2017 Non-supervisor 24 35 15 13 9 4 1 62 23 2215
2014 Supervisor 19 36 15 17 11 2 0 56 29 913
2014 Non-supervisor 19 30 18 16 14 4 1 51 31 2341
2011 Supervisor 24 38 14 13 9 2 0 63 23 1174
2011 Non-supervisor 25 34 14 13 10 3 0 62 24 2873
2008 Supervisor 22 41 14 14 8 1 0 64 22 847
2008 Non-supervisor 25 32 15 14 11 2 0 59 25 2035

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 21 35 14 13 13 2 2 58 27 900
2017 Non-supervisor 19 28 13 16 17 4 3 51 35 2217
2014 Supervisor 18 26 15 21 18 1 1 46 40 914
2014 Non-supervisor 12 21 15 19 26 3 3 36 48 2339
2011 Supervisor 21 31 14 16 16 1 2 54 32 1175
2011 Non-supervisor 16 27 14 17 21 3 2 45 39 2873
2008 Supervisor 23 35 14 14 12 1 2 59 27 850
2008 Non-supervisor 17 36 13 17 16 2 1 53 33 2032

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 21 46 16 10 5 1 0 68 15 896
2017 Non-supervisor 17 37 21 12 7 6 1 58 20 2217

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 35 39 14 5 4 2 0 76 9 896
2017 Non-supervisor 33 39 14 6 4 4 0 76 10 2218
2014 Supervisor 34 40 13 5 4 4 0 77 9 912
2014 Non-supervisor 34 35 15 6 4 5 1 73 11 2339

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 29 47 13 7 3 1 0 77 10 896
2017 Non-supervisor 33 42 11 8 3 2 0 77 12 2216
2014 Supervisor 31 42 14 6 4 2 0 75 10 913
2014 Non-supervisor 31 38 14 8 6 3 0 72 14 2338
2011 Supervisor 32 42 12 8 4 1 0 75 12 1172
2011 Non-supervisor 30 38 15 9 5 3 0 71 14 2868

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 35 45 9 7 3 0 0 81 10 899
2017 Non-supervisor 41 40 10 6 3 0 0 80 9 2214
2014 Supervisor 37 39 12 7 5 1 0 76 12 912
2014 Non-supervisor 35 39 13 7 5 1 0 74 12 2335
2011 Supervisor 38 40 11 6 5 0 0 78 10 1172
2011 Non-supervisor 37 40 12 6 4 1 0 77 10 2870
2008 Supervisor 35 41 10 10 4 0 0 77 14 844
2008 Non-supervisor 34 41 13 7 5 1 0 75 12 2033

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 23 37 19 12 8 0 0 61 20 900
2017 Non-supervisor 30 34 19 10 7 1 0 64 17 2214
2014 Supervisor 19 32 20 19 9 1 0 52 28 913
2014 Non-supervisor 20 33 19 13 12 1 0 55 26 2338
2011 Supervisor 25 36 20 10 8 1 0 61 19 1174
2011 Non-supervisor 26 35 19 11 8 1 0 62 19 2870

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 22 44 15 12 7 0 0 66 19 899
2017 Non-supervisor 30 38 16 10 6 0 0 68 16 2215
2014 Supervisor 20 34 18 20 8 1 0 54 28 913
2014 Non-supervisor 21 36 18 14 11 1 0 57 25 2336
2011 Supervisor 25 40 15 11 8 1 0 65 19 1174
2011 Non-supervisor 26 38 16 13 6 1 0 65 19 2870
2008 Supervisor 29 41 13 11 6 0 0 70 17 845
2008 Non-supervisor 26 40 15 11 7 0 0 67 19 2038

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 26 27 20 13 11 3 0 55 25 899
2017 Non-supervisor 28 25 19 13 10 4 1 56 25 2217
2014 Supervisor 21 25 18 18 15 3 1 47 34 913
2014 Non-supervisor 22 23 18 15 16 4 1 48 33 2337
2011 Supervisor 27 26 17 13 13 4 0 55 27 1173
2011 Non-supervisor 26 27 17 13 12 4 0 56 27 2870
2008 Supervisor 28 30 17 13 8 4 0 60 22 843
2008 Non-supervisor 26 28 17 14 10 5 0 57 26 2038
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Supervisor 38 31 31 901
2017 Non-supervisor 36 28 36 2221
2014 Supervisor 41 24 35 911
2014 Non-supervisor 38 27 35 2340
2011 Supervisor 38 33 29 1173
2011 Non-supervisor 36 30 34 2873

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Supervisor 13 29 45 5 1 7 346
2017 Non-supervisor 9 26 33 6 20 6 780
2014 Supervisor 14 24 45 10 9999 7 376
2014 Non-supervisor 8 22 41 12 9999 17 895
2011 Supervisor 18 24 41 9 9999 7 447
2011 Non-supervisor 9 30 39 8 9999 14 1048
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Supervisor 24 76 896
2017 Non-supervisor 21 79 2215
2014 Supervisor 23 77 911
2014 Non-supervisor 26 74 2335

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Supervisor 36 220
2017 Non-supervisor 51 477
2014 Supervisor 36 210
2014 Non-supervisor 48 596

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Supervisor 67 220
2017 Non-supervisor 65 477
2014 Supervisor 63 210
2014 Non-supervisor 68 596

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Supervisor 22 220
2017 Non-supervisor 2 477
2014 Supervisor 28 210
2014 Non-supervisor 3 596

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 220
2014 Supervisor 0 210

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Supervisor 5 220
2017 Non-supervisor 7 477
2014 Supervisor 2 210
2014 Non-supervisor 2 596

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Supervisor 12 220
2017 Non-supervisor 13 477
2014 Supervisor 14 210
2014 Non-supervisor 8 596

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Supervisor 4 220
2017 Non-supervisor 4 477
2014 Supervisor 3 210
2014 Non-supervisor 3 596

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Supervisor 49 220
2017 Non-supervisor 40 477
2014 Supervisor 55 211
2014 Non-supervisor 41 596

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Supervisor 43 220
2017 Non-supervisor 44 477
2014 Supervisor 46 211
2014 Non-supervisor 43 596

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Supervisor 49 220
2017 Non-supervisor 46 477
2014 Supervisor 43 211
2014 Non-supervisor 52 596

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Supervisor 46 220
2017 Non-supervisor 43 477
2014 Supervisor 45 211
2014 Non-supervisor 46 596

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Supervisor 41 220
2017 Non-supervisor 33 477
2014 Supervisor 42 211
2014 Non-supervisor 35 596

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Supervisor 60 220
2017 Non-supervisor 58 477
2014 Supervisor 57 211
2014 Non-supervisor 58 596

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Supervisor 44 220
2017 Non-supervisor 38 477
2014 Supervisor 44 211
2014 Non-supervisor 38 596

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 1 477
2014 Non-supervisor 1 596

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 Supervisor 5 220
2017 Non-supervisor 8 477
2014 Non-supervisor 8 596

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 Supervisor 13 220
2017 Non-supervisor 12 477
2014 Supervisor 15 211
2014 Non-supervisor 12 596

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Supervisor 46 220
2017 Non-supervisor 50 477
2014 Supervisor 43 211
2014 Non-supervisor 55 596

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Supervisor 33 220
2017 Non-supervisor 26 477
2014 Supervisor 35 211
2014 Non-supervisor 28 596

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Supervisor 13 220
2017 Non-supervisor 12 477
2014 Supervisor 18 211
2014 Non-supervisor 16 596

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 62 220
2017 Non-supervisor 54 477
2014 Supervisor 58 211
2014 Non-supervisor 53 595

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 33 220
2017 Non-supervisor 28 477
2014 Supervisor 36 211
2014 Non-supervisor 26 595

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 20 220
2017 Non-supervisor 13 477
2014 Supervisor 26 211
2014 Non-supervisor 11 595

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 12 220
2017 Non-supervisor 22 477
2014 Supervisor 16 211
2014 Non-supervisor 22 595

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 10 220
2017 Non-supervisor 10 477
2014 Supervisor 13 211
2014 Non-supervisor 13 595

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 6 220
2017 Non-supervisor 7 477
2014 Supervisor 5 211
2014 Non-supervisor 7 595

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 13 220
2017 Non-supervisor 14 477
2014 Supervisor 12 211
2014 Non-supervisor 16 595

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Supervisor 12 220
2017 Non-supervisor 12 477
2014 Supervisor 13 211
2014 Non-supervisor 11 595

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 17 220
2017 Non-supervisor 26 477
2014 Supervisor 21 211
2014 Non-supervisor 25 595

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 13 207
2017 Non-supervisor 11 442
2014 Supervisor 7 200
2014 Non-supervisor 11 551

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 9 207
2017 Non-supervisor 19 442
2014 Supervisor 7 200
2014 Non-supervisor 16 551

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 11 207
2017 Non-supervisor 11 442
2014 Supervisor 4 200
2014 Non-supervisor 9 551

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 7 207
2017 Non-supervisor 8 442
2014 Supervisor 6 200
2014 Non-supervisor 7 551

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 9 207
2017 Non-supervisor 10 442
2014 Supervisor 8 200
2014 Non-supervisor 10 551

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 12 207
2017 Non-supervisor 12 442
2014 Supervisor 16 200
2014 Non-supervisor 8 551

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 18 207
2017 Non-supervisor 21 442
2014 Supervisor 10 200
2014 Non-supervisor 12 551

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 5 207
2017 Non-supervisor 11 442
2014 Supervisor 4 200
2014 Non-supervisor 11 551

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 9 207
2017 Non-supervisor 13 442
2014 Supervisor 7 200
2014 Non-supervisor 13 551

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Supervisor 25 207
2017 Non-supervisor 26 442
2014 Supervisor 28 200
2014 Non-supervisor 29 551

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 12 207
2017 Non-supervisor 8 442
2014 Supervisor 10 200
2014 Non-supervisor 11 551

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Supervisor 46 207
2017 Non-supervisor 44 442
2014 Supervisor 45 200
2014 Non-supervisor 49 551

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 2 442
2014 Non-supervisor 1 551

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 56 207
2017 Non-supervisor 52 442
2014 Supervisor 64 200
2014 Non-supervisor 56 551

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 1 442

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Supervisor 15 207
2017 Non-supervisor 13 442
2014 Supervisor 21 200
2014 Non-supervisor 12 551

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Supervisor 91 9 220
2017 Non-supervisor 89 11 476

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 10 22 24 10 11 20 3 43 26 899
2017 Non-supervisor 11 15 21 9 9 28 8 40 28 2220
2014 Supervisor 13 19 21 12 11 22 3 42 30 913
2014 Non-supervisor 9 15 21 9 11 27 7 37 30 2338

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 20 34 22 9 8 7 1 58 18 899
2017 Non-supervisor 20 28 20 9 7 14 2 58 19 2219
2014 Supervisor 20 30 24 10 8 8 0 55 19 913
2014 Non-supervisor 17 27 22 9 9 14 2 52 22 2338
2011 Supervisor 28 41 15 7 4 5 0 72 12 1174
2011 Non-supervisor 26 35 17 8 5 8 0 67 14 2869
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 32 44 6 4 0 1 13 88 5 899
2017 Non-supervisor 22 46 10 8 4 3 7 75 14 2220
2014 Supervisor 30 47 6 2 1 1 14 90 3 913
2014 Non-supervisor 24 49 11 6 3 2 4 78 10 2337
2011 Supervisor 29 45 7 4 0 0 13 86 5 1174
2011 Non-supervisor 22 50 12 9 3 2 3 75 12 2867
2008 Supervisor 28 42 6 4 2 1 15 85 8 850
2008 Non-supervisor 22 49 11 9 4 2 2 74 14 2039

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 8 22 22 8 6 23 11 47 20 896
2017 Non-supervisor 9 19 21 8 5 27 11 45 21 2219
2014 Supervisor 8 19 24 9 5 22 12 42 21 912
2014 Non-supervisor 7 19 26 9 6 24 9 39 22 2336
2011 Supervisor 10 24 23 9 4 21 9 48 19 1173
2011 Non-supervisor 8 19 25 9 6 27 7 41 22 2866

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 37 32 9 3 1 5 12 84 6 898
2017 Non-supervisor 33 31 10 3 2 13 7 81 6 2220
2014 Supervisor 33 31 11 4 2 6 14 80 7 912
2014 Non-supervisor 31 32 13 5 3 11 4 74 10 2337
2011 Supervisor 32 32 11 4 2 6 13 79 8 1173
2011 Non-supervisor 35 30 13 4 2 12 3 77 8 2868
2008 Supervisor 31 32 10 3 1 6 15 81 6 850
2008 Non-supervisor 33 33 14 3 2 12 2 77 6 2037

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 27 33 14 5 2 7 11 74 9 897
2017 Non-supervisor 23 31 14 6 2 17 7 71 11 2211
2014 Supervisor 23 32 13 7 4 9 13 70 13 912
2014 Non-supervisor 22 31 17 7 4 14 4 65 14 2338
2011 Supervisor 26 33 13 6 3 8 11 74 11 1171
2011 Non-supervisor 25 31 16 6 3 16 3 69 12 2865
2008 Supervisor 28 31 13 6 3 5 14 73 10 848
2008 Non-supervisor 27 33 15 7 4 11 2 69 13 2035
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Supervisor 10 90 901
2017 Non-supervisor 12 88 2218
2014 Supervisor 10 90 913
2014 Non-supervisor 12 88 2336

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 Supervisor 32 90
2017 Non-supervisor 44 266
2014 Supervisor 36 82
2014 Non-supervisor 34 270

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Supervisor 84 90
2017 Non-supervisor 76 266
2014 Supervisor 69 82
2014 Non-supervisor 81 270

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Supervisor 10 90
2017 Non-supervisor 4 266
2014 Supervisor 17 82
2014 Non-supervisor 2 270

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 90
2014 Supervisor 0 82
2014 Non-supervisor 0 270

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Supervisor 6 90
2017 Non-supervisor 8 266
2014 Non-supervisor 5 270

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Supervisor 15 90
2017 Non-supervisor 11 266
2014 Supervisor 20 82
2014 Non-supervisor 12 270

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 6 266
2014 Non-supervisor 5 270

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 Supervisor 37 90
2017 Non-supervisor 37 263
2014 Supervisor 42 81
2014 Non-supervisor 32 269

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 Supervisor 23 90
2017 Non-supervisor 20 263
2014 Supervisor 19 81
2014 Non-supervisor 16 269

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 Supervisor 14 90
2017 Non-supervisor 15 263
2014 Supervisor 19 81
2014 Non-supervisor 9 269

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 5 263
2014 Supervisor 10 81
2014 Non-supervisor 3 269

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 Supervisor 19 90
2017 Non-supervisor 27 263
2014 Supervisor 14 81
2014 Non-supervisor 23 269

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 Supervisor 37 90
2017 Non-supervisor 26 263
2014 Supervisor 25 81
2014 Non-supervisor 23 269

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 3 263
2014 Non-supervisor 2 269

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 90
2017 Non-supervisor 3 263

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 6 263
2014 Supervisor 12 81
2014 Non-supervisor 7 269

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 Supervisor 12 90
2017 Non-supervisor 17 263
2014 Supervisor 20 81
2014 Non-supervisor 20 269

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 90

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 Supervisor 15 90
2017 Non-supervisor 16 263
2014 Non-supervisor 21 269

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 90
2014 Supervisor 0 81

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Supervisor 9 90
2017 Non-supervisor 20 263
2014 Supervisor 15 81
2014 Non-supervisor 20 269

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 27 90
2017 Non-supervisor 35 265
2014 Supervisor 32 82
2014 Non-supervisor 32 268

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 13 90
2017 Non-supervisor 14 265
2014 Supervisor 15 82
2014 Non-supervisor 18 268

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 9 90
2017 Non-supervisor 9 265
2014 Supervisor 9 82
2014 Non-supervisor 8 268

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 9 90
2017 Non-supervisor 17 265
2014 Supervisor 8 82
2014 Non-supervisor 19 268

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 6 265
2014 Non-supervisor 6 268

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 8 90
2017 Non-supervisor 6 265
2014 Non-supervisor 7 268

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 6 90
2017 Non-supervisor 10 265
2014 Supervisor 13 82
2014 Non-supervisor 11 268

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 Supervisor 14 90
2017 Non-supervisor 9 265
2014 Non-supervisor 10 268

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 52 90
2017 Non-supervisor 48 265
2014 Supervisor 47 82
2014 Non-supervisor 43 268

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 6 83
2017 Non-supervisor 6 249
2014 Supervisor 11 80
2014 Non-supervisor 7 247

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 9 83
2017 Non-supervisor 16 249
2014 Supervisor 9 80
2014 Non-supervisor 10 247

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 6 249
2014 Non-supervisor 5 247

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 4 249
2014 Non-supervisor 3 247

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 7 83
2017 Non-supervisor 6 249
2014 Supervisor 6 80
2014 Non-supervisor 5 247

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 11 83
2017 Non-supervisor 15 249
2014 Non-supervisor 7 247

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 10 83
2017 Non-supervisor 13 249
2014 Non-supervisor 10 247

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 9 83
2017 Non-supervisor 11 249
2014 Supervisor 10 80
2014 Non-supervisor 12 247

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Supervisor 37 83
2017 Non-supervisor 24 249
2014 Supervisor 24 80
2014 Non-supervisor 25 247

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 13 83
2017 Non-supervisor 10 249
2014 Non-supervisor 9 247

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Supervisor 47 83
2017 Non-supervisor 38 249
2014 Supervisor 37 80
2014 Non-supervisor 50 247

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 68 83
2017 Non-supervisor 58 249
2014 Supervisor 65 80
2014 Non-supervisor 61 247

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Supervisor 14 83
2017 Non-supervisor 13 249
2014 Supervisor 11 80
2014 Non-supervisor 12 247

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Supervisor 92 8 90
2017 Non-supervisor 90 10 268

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 12 20 26 4 5 30 4 49 12 900
2017 Non-supervisor 11 16 21 5 4 35 7 47 17 2212
2014 Supervisor 12 18 24 4 4 33 4 50 13 913
2014 Non-supervisor 9 15 24 4 6 34 8 41 18 2333

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 23 34 20 5 4 11 1 67 11 897
2017 Non-supervisor 22 30 20 5 4 17 2 64 11 2218
2014 Supervisor 21 31 21 6 3 16 1 63 11 912
2014 Non-supervisor 18 26 22 6 5 20 2 57 14 2330
2011 Supervisor 34 38 13 5 3 7 0 78 8 1172
2011 Non-supervisor 30 34 16 6 4 10 0 72 10 2867
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 16 21 22 16 23 0 2 38 39 897
2017 Non-supervisor 17 21 20 15 24 0 2 39 41 2214

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 5 20 27 27 21 0 0 26 48 896
2017 Non-supervisor 21 28 26 13 9 0 2 51 23 2217

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 7 24 30 23 16 0 0 31 39 899
2017 Non-supervisor 26 30 22 12 7 0 3 57 20 2212

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 8 20 26 22 24 0 0 28 46 897
2017 Non-supervisor 23 26 20 16 12 1 3 50 29 2218

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 24 29 21 13 10 0 2 54 24 898
2017 Non-supervisor 47 24 12 4 3 0 10 78 8 2212

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 14 27 31 16 11 0 0 42 27 896
2017 Non-supervisor 28 29 23 11 7 0 1 58 18 2214

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 17 37 25 13 8 0 1 54 21 895
2017 Non-supervisor 27 30 24 11 5 1 3 59 16 2210

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 10 30 29 17 13 0 0 41 30 897
2017 Non-supervisor 22 32 23 13 6 1 2 56 20 2210

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 17 31 26 14 11 0 0 49 25 896
2017 Non-supervisor 24 29 21 14 9 1 2 54 24 2213

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 20 32 26 13 8 0 1 52 22 896
2017 Non-supervisor 30 32 19 10 5 1 2 65 15 2207

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 46 24 14 8 7 0 1 71 15 900
2017 Non-supervisor 50 21 14 8 5 0 2 73 13 2215

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 62 18 7 4 4 0 3 83 9 899
2017 Non-supervisor 65 15 7 4 4 1 4 84 8 2213

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 49 31 12 5 2 0 2 81 7 899
2017 Non-supervisor 53 27 9 5 3 1 3 83 8 2209

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 52 23 11 7 6 0 1 76 13 899
2017 Non-supervisor 55 19 10 7 5 1 3 77 12 2213

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 42 31 16 7 3 0 1 74 10 900
2017 Non-supervisor 57 7 2 1 0 0 33 95 2 2213

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 58 24 12 3 1 0 1 84 4 895
2017 Non-supervisor 63 19 7 2 1 1 8 89 3 2195

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 69 18 7 2 2 0 1 88 5 899
2017 Non-supervisor 56 17 9 6 5 1 5 78 12 2217

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 55 29 10 3 2 0 1 85 5 898
2017 Non-supervisor 46 28 15 4 2 1 4 78 7 2204

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 3 20 42 25 9 0 0 24 35 901
2017 Non-supervisor 12 32 37 12 5 0 1 45 18 2221

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 14 30 37 15 4 0 0 19 44 900
2017 Non-supervisor 7 18 41 22 10 0 1 33 26 2208

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 18 46 15 11 7 3 0 66 18 897
2017 Non-supervisor 21 41 16 10 7 5 0 65 17 2218

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 11 39 18 19 12 2 0 51 31 897
2017 Non-supervisor 16 37 19 15 10 3 0 54 26 2219
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Supervisor 14 86 898
2017 Non-supervisor 19 81 2211
2014 Supervisor 12 88 911
2014 Non-supervisor 18 82 2328

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Supervisor 80 20 124
2017 Non-supervisor 73 27 419
2014 Supervisor 81 19 107
2014 Non-supervisor 74 26 404

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 53 34 4 7 2 0 0 87 9 99
2017 Non-supervisor 48 37 5 7 3 1 0 85 10 307
2014 Supervisor 51 31 7 9 2 0 0 82 11 86
2014 Non-supervisor 45 28 8 12 6 0 1 74 18 299
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 22 27 21 12 15 2 1 23 77 901
2017 Non-supervisor 23 23 20 13 17 3 1 24 76 2220

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Supervisor 20 670
2017 Non-supervisor 29 1612

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Supervisor 35 670
2017 Non-supervisor 38 1612

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Supervisor 15 670
2017 Non-supervisor 24 1612

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Supervisor 65 670
2017 Non-supervisor 43 1612

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Supervisor 5 670
2017 Non-supervisor 6 1612

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Supervisor 39 670
2017 Non-supervisor 41 1612

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Supervisor 4 41 22 10 7 17 662
2017 Non-supervisor 6 43 20 10 5 16 1563

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 9 22 17 17 28 1 7 33 49 667
2017 Non-supervisor 10 22 15 18 26 2 7 35 48 1618

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 2 5 10 19 57 2 5 8 81 668
2017 Non-supervisor 2 9 10 19 52 2 5 12 76 1621
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