2017 Public Service Employee Survey Results for Indigenous and Northern Affairs Canada by Question 118. Are you a member of a visible minority group?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 32 44 6 12 7 0 0 75 18 426
2017 Non-visible minority 31 45 5 13 6 0 0 76 19 2671
2014 Visible minority 34 42 6 10 7 0 1 77 17 374
2014 Non-visible minority 29 47 5 13 6 0 0 75 20 2841
2011 Visible minority 44 41 4 8 4 0 0 85 11 453
2011 Non-visible minority 38 45 4 9 3 0 0 83 13 3549
2008 Visible minority 43 44 4 7 2 0 0 87 9 260
2008 Non-visible minority 41 45 3 9 2 0 0 85 11 2608

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 73 17 5 2 2 0 1 91 4 425
2017 Non-visible minority 66 23 5 3 2 1 1 90 5 2664
2014 Visible minority 67 23 4 2 2 1 2 93 4 373
2014 Non-visible minority 65 23 4 4 1 1 1 90 5 2844
2011 Visible minority 72 18 5 2 1 1 1 92 3 453
2011 Non-visible minority 71 19 3 3 1 1 1 92 5 3550
2008 Visible minority 77 16 3 1 1 0 2 95 3 258
2008 Non-visible minority 72 19 4 3 1 0 1 92 4 2607

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 70 16 4 6 2 0 2 87 8 426
2017 Non-visible minority 63 17 6 8 4 0 1 81 13 2665
2014 Visible minority 68 20 3 3 3 0 3 91 6 374
2014 Non-visible minority 60 20 6 8 4 0 2 82 13 2838
2011 Visible minority 68 17 5 5 3 0 1 87 8 453
2011 Non-visible minority 64 17 5 7 4 0 2 83 12 3547
2008 Visible minority 77 13 2 2 3 0 3 93 5 258
2008 Non-visible minority 65 17 5 7 4 0 1 84 11 2604

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 39 34 7 10 11 0 0 72 20 425
2017 Non-visible minority 37 34 6 12 10 0 0 71 22 2668
2014 Visible minority 45 30 5 8 12 0 1 76 20 373
2014 Non-visible minority 36 34 6 13 11 0 0 70 24 2842
2011 Visible minority 37 41 7 9 5 0 0 79 14 454
2011 Non-visible minority 43 37 6 9 5 0 0 80 14 3542

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 25 39 12 14 9 0 0 64 24 425
2017 Non-visible minority 25 40 11 15 7 0 1 66 22 2667
2014 Visible minority 27 37 12 12 10 0 1 65 22 374
2014 Non-visible minority 24 38 11 16 10 0 0 63 26 2844
2011 Visible minority 29 38 13 11 8 0 1 68 19 454
2011 Non-visible minority 30 38 12 13 5 0 1 69 19 3548
2008 Visible minority 30 37 13 14 5 0 0 67 19 259
2008 Non-visible minority 28 40 13 12 6 0 1 68 18 2605

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 35 36 14 9 5 0 0 71 14 424
2017 Non-visible minority 41 38 9 8 4 0 0 79 11 2668
2014 Visible minority 29 39 14 11 7 0 1 68 18 374
2014 Non-visible minority 34 41 11 9 5 0 0 75 14 2844
2011 Visible minority 34 35 14 11 6 0 0 69 17 453
2011 Non-visible minority 42 37 10 7 4 0 0 79 11 3549
2008 Visible minority 36 39 11 10 4 0 0 75 13 259
2008 Non-visible minority 40 40 9 7 4 0 0 81 11 2610

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 38 38 12 8 5 0 0 76 13 425
2017 Non-visible minority 46 37 7 6 3 0 0 84 9 2668
2014 Visible minority 35 38 11 7 8 0 1 74 15 374
2014 Non-visible minority 41 40 7 7 4 0 0 81 11 2844
2011 Visible minority 38 37 9 10 5 0 0 76 16 453
2011 Non-visible minority 46 38 7 6 3 0 0 84 9 3550
2008 Visible minority 42 41 6 7 5 0 0 83 11 259
2008 Non-visible minority 45 41 5 5 3 0 0 87 8 2608

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 37 41 9 8 5 0 0 78 13 426
2017 Non-visible minority 41 39 8 8 3 0 0 80 11 2662
2014 Visible minority 38 35 12 8 5 1 1 75 13 374
2014 Non-visible minority 38 39 10 9 3 0 0 77 12 2840

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 39 36 8 8 8 1 0 75 16 426
2017 Non-visible minority 39 36 9 9 6 1 0 75 15 2667
2014 Visible minority 35 31 12 8 12 1 1 67 20 373
2014 Non-visible minority 33 34 12 11 9 0 1 67 21 2844
2011 Visible minority 37 34 10 11 7 1 0 72 18 453
2011 Non-visible minority 38 36 9 10 6 0 1 75 16 3551

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 27 25 15 8 11 3 10 60 22 426
2017 Non-visible minority 31 25 10 9 10 2 11 65 23 2667
2014 Visible minority 29 19 11 13 16 2 10 54 34 374
2014 Non-visible minority 26 24 11 13 16 1 9 56 32 2843
2011 Visible minority 25 23 15 11 13 2 9 55 28 454
2011 Non-visible minority 33 24 9 11 13 2 9 64 26 3549
2008 Visible minority 37 26 12 10 10 2 5 67 20 260
2008 Non-visible minority 36 25 8 12 11 1 8 66 26 2605

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 29 41 15 10 4 0 0 71 14 426
2017 Non-visible minority 35 43 10 8 4 0 0 78 12 2664
2014 Visible minority 29 36 14 13 7 0 1 66 20 374
2014 Non-visible minority 26 46 11 10 7 0 0 72 17 2844
2011 Visible minority 31 37 13 12 7 0 0 68 19 453
2011 Non-visible minority 35 40 11 8 5 0 0 75 14 3551
2008 Visible minority 34 41 13 8 4 0 0 75 13 255
2008 Non-visible minority 36 41 9 8 5 0 0 78 13 2591

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 26 36 16 13 8 1 0 63 21 426
2017 Non-visible minority 27 38 14 14 8 0 0 65 21 2662
2014 Visible minority 21 33 17 12 15 0 1 55 27 374
2014 Non-visible minority 20 35 17 15 13 0 0 55 28 2843
2011 Visible minority 20 41 14 11 14 0 0 61 25 452
2011 Non-visible minority 23 39 14 14 10 0 0 63 23 3552

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 25 45 12 12 6 0 0 70 18 425
2017 Non-visible minority 26 42 12 13 7 0 0 68 20 2664

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 39 41 10 6 3 0 0 81 9 424
2017 Non-visible minority 38 42 10 6 3 0 0 80 10 2661
2014 Visible minority 41 38 10 5 4 1 1 81 9 373
2014 Non-visible minority 34 42 12 7 4 1 0 77 11 2845
2011 Visible minority 43 39 6 7 3 2 0 83 10 453
2011 Non-visible minority 39 42 10 5 3 1 0 82 8 3552
2008 Visible minority 43 40 6 7 2 1 0 84 9 260
2008 Non-visible minority 43 39 9 5 3 1 0 83 8 2603

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 26 38 16 10 10 0 0 64 20 426
2017 Non-visible minority 29 39 14 10 8 0 0 68 18 2662

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 46 37 10 5 2 0 0 83 7 425
2017 Non-visible minority 47 38 10 4 1 0 0 85 5 2661
2014 Visible minority 55 30 10 2 2 0 1 85 4 373
2014 Non-visible minority 54 32 9 3 2 0 0 86 5 2843
2011 Visible minority 54 34 9 2 2 0 0 88 3 454
2011 Non-visible minority 56 32 7 3 1 0 0 89 4 3550

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 28 42 14 9 7 0 0 70 16 421
2017 Non-visible minority 29 42 12 12 6 0 1 71 18 2661
2014 Visible minority 24 39 13 11 12 0 1 64 23 374
2014 Non-visible minority 20 42 13 15 10 0 0 63 25 2843
2011 Visible minority 28 39 14 11 8 0 0 67 19 454
2011 Non-visible minority 30 42 11 11 6 0 0 73 16 3550

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 28 39 15 10 6 0 1 68 16 425
2017 Non-visible minority 33 38 13 10 6 0 0 71 16 2662
2014 Visible minority 26 35 15 12 11 0 1 62 23 374
2014 Non-visible minority 26 36 15 13 9 0 0 62 22 2845

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 30 37 14 11 7 0 1 68 18 424
2017 Non-visible minority 31 38 13 12 6 0 0 69 18 2657
2014 Visible minority 24 38 14 10 13 1 1 63 23 374
2014 Non-visible minority 24 37 15 14 9 0 0 62 23 2844
2011 Visible minority 30 39 13 11 6 1 0 70 17 454
2011 Non-visible minority 34 40 12 9 4 1 0 75 13 3544

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 35 40 12 8 4 0 1 76 12 423
2017 Non-visible minority 39 41 11 7 3 0 0 80 10 2657
2014 Visible minority 35 35 15 10 3 0 1 71 13 373
2014 Non-visible minority 34 40 13 8 6 0 0 74 13 2843
2011 Visible minority 36 40 12 7 5 0 0 76 12 454
2011 Non-visible minority 41 40 9 7 3 0 0 81 10 3551
2008 Visible minority 42 40 9 6 3 0 0 82 9 259
2008 Non-visible minority 42 41 7 6 3 0 0 84 9 2606

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 37 34 16 6 5 0 2 73 11 426
2017 Non-visible minority 33 35 17 8 6 0 1 69 14 2668
2014 Visible minority 34 36 16 7 6 0 1 71 13 374
2014 Non-visible minority 29 32 19 11 8 0 1 61 19 2845
2011 Visible minority 30 34 20 9 5 0 1 65 14 453
2011 Non-visible minority 30 33 20 9 7 0 1 64 16 3548
2008 Visible minority 25 36 26 8 5 0 0 61 13 260
2008 Non-visible minority 22 34 22 12 10 0 0 56 22 2603

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 12 23 37 15 7 2 4 23 37 420
2017 Non-visible minority 12 26 37 15 6 1 3 22 39 2659
2014 Visible minority 13 25 36 16 7 1 4 23 39 373
2014 Non-visible minority 13 31 35 14 5 1 1 19 45 2834
2011 Visible minority 16 24 34 17 5 1 3 23 42 454
2011 Non-visible minority 12 28 35 16 6 1 2 23 41 3544
2008 Visible minority 15 24 39 16 3 1 2 20 40 260
2008 Non-visible minority 13 29 36 15 5 0 1 21 42 2603

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 11 20 29 18 12 5 4 34 34 418
2017 Non-visible minority 11 21 31 20 12 2 3 34 34 2655
2014 Visible minority 14 19 32 17 9 4 5 28 36 374
2014 Non-visible minority 14 25 31 18 9 2 2 27 41 2835
2011 Visible minority 12 16 30 21 11 4 5 36 32 453
2011 Non-visible minority 11 22 28 23 11 2 3 36 35 3536
2008 Visible minority 13 21 28 20 9 6 3 32 37 259
2008 Non-visible minority 13 23 30 22 9 1 2 32 37 2598

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 22 24 28 10 6 4 5 18 51 419
2017 Non-visible minority 21 28 28 12 6 2 3 19 52 2660
2014 Visible minority 22 27 28 12 5 2 5 18 52 373
2014 Non-visible minority 26 29 26 11 5 1 2 17 57 2840
2011 Visible minority 18 23 32 15 5 2 4 22 44 453
2011 Non-visible minority 19 27 29 15 7 1 3 22 48 3534
2008 Visible minority 18 25 31 15 4 3 3 21 46 260
2008 Non-visible minority 18 29 31 14 5 1 2 20 49 2598

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 10 15 31 25 13 2 4 40 27 416
2017 Non-visible minority 12 21 33 20 11 1 3 32 34 2650
2014 Visible minority 11 18 30 22 10 2 6 35 32 372
2014 Non-visible minority 14 23 33 20 7 1 2 28 38 2836
2011 Visible minority 12 13 36 22 11 1 4 35 27 452
2011 Non-visible minority 10 21 35 21 10 1 2 31 33 3535
2008 Visible minority 12 16 33 25 10 1 3 36 29 260
2008 Non-visible minority 11 21 36 21 8 0 2 30 33 2597

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 19 20 30 12 9 3 7 24 44 418
2017 Non-visible minority 18 22 28 16 10 2 4 28 43 2660
2014 Visible minority 27 15 31 12 8 1 6 21 45 373
2014 Non-visible minority 29 27 24 11 5 1 2 17 58 2838
2011 Visible minority 19 21 30 17 8 1 4 26 42 453
2011 Non-visible minority 20 27 26 15 8 1 3 24 49 3539
2008 Visible minority 21 19 26 18 10 2 3 30 42 259
2008 Non-visible minority 21 26 26 16 7 1 2 24 49 2598

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 16 20 32 13 10 3 7 26 39 419
2017 Non-visible minority 15 23 27 17 12 3 3 31 40 2659
2014 Visible minority 16 19 27 18 11 4 6 32 38 372
2014 Non-visible minority 16 21 30 19 9 2 3 29 40 2838
2011 Visible minority 15 18 30 19 10 4 5 32 36 454
2011 Non-visible minority 14 23 29 19 9 2 4 30 39 3540
2008 Visible minority 19 22 24 18 8 4 4 28 45 260
2008 Non-visible minority 19 25 27 16 7 2 3 24 47 2601

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 18 25 31 10 8 4 4 19 47 419
2017 Non-visible minority 20 27 30 11 7 2 3 19 50 2656
2014 Visible minority 20 22 30 11 8 3 6 21 46 372
2014 Non-visible minority 25 28 29 10 5 2 2 15 55 2839
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 70 15 6 5 1 0 4 88 6 426
2017 Non-visible minority 66 16 6 5 3 0 3 85 9 2666
2014 Visible minority 72 14 4 3 2 0 4 90 6 374
2014 Non-visible minority 66 14 6 5 3 0 5 85 9 2845
2011 Visible minority 70 14 5 3 3 0 4 88 7 453
2011 Non-visible minority 68 13 6 6 3 0 4 84 9 3545
2008 Visible minority 65 15 6 2 2 1 9 88 5 260
2008 Non-visible minority 66 11 5 5 4 0 8 84 10 2606

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 24 32 14 9 11 7 4 62 23 426
2017 Non-visible minority 24 33 14 11 9 5 4 63 22 2668
2014 Visible minority 26 29 15 10 11 5 5 61 23 374
2014 Non-visible minority 25 29 15 13 12 4 3 58 26 2845

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 39 30 10 10 9 1 0 70 20 425
2017 Non-visible minority 41 31 9 10 8 1 0 73 18 2668
2014 Visible minority 41 25 10 11 10 1 1 68 22 374
2014 Non-visible minority 38 30 9 12 10 1 0 68 22 2842

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 34 32 11 10 9 2 1 69 20 426
2017 Non-visible minority 32 37 11 12 7 1 1 70 19 2665
2014 Visible minority 26 36 14 13 8 2 2 64 22 373
2014 Non-visible minority 25 38 12 15 8 1 1 65 23 2842
2011 Visible minority 27 34 13 12 9 4 1 63 23 454
2011 Non-visible minority 29 37 11 13 7 2 0 67 21 3547
2008 Visible minority 25 34 12 17 10 2 1 60 28 259
2008 Non-visible minority 30 39 10 12 7 2 0 70 19 2606

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 26 26 14 13 9 11 1 59 25 423
2017 Non-visible minority 30 28 13 11 7 9 2 64 21 2660
2014 Visible minority 26 25 17 10 11 9 2 57 23 373
2014 Non-visible minority 26 28 14 13 10 6 2 59 25 2842
2011 Visible minority 25 21 18 14 13 8 1 50 30 453
2011 Non-visible minority 30 28 13 12 11 6 1 62 24 3546
2008 Visible minority 24 27 11 17 12 8 2 56 32 260
2008 Non-visible minority 31 29 12 12 10 6 0 64 24 2603

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 12 21 20 12 15 17 3 41 34 425
2017 Non-visible minority 13 22 17 17 13 15 3 42 38 2659
2014 Visible minority 12 20 18 14 16 16 3 40 37 374
2014 Non-visible minority 9 20 18 20 18 11 3 34 45 2842

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 38 38 8 8 6 0 0 77 15 424
2017 Non-visible minority 42 39 8 7 4 0 0 81 11 2657
2014 Visible minority 37 36 10 10 6 0 1 73 16 374
2014 Non-visible minority 35 40 10 10 5 0 0 75 15 2843
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 33 40 10 9 7 1 1 74 16 426
2017 Non-visible minority 37 36 10 10 6 1 1 73 16 2665
2014 Visible minority 38 34 11 8 6 0 2 74 15 374
2014 Non-visible minority 36 34 12 9 8 0 0 70 17 2842
2011 Visible minority 31 37 12 11 8 0 0 68 20 453
2011 Non-visible minority 35 35 12 11 7 1 0 71 18 3550
2008 Visible minority 29 39 12 10 9 0 1 69 19 260
2008 Non-visible minority 32 35 11 12 9 1 1 68 20 2600

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 43 30 11 6 7 3 1 76 13 424
2017 Non-visible minority 46 29 11 6 5 2 1 77 12 2667
2014 Visible minority 42 31 10 6 6 2 2 76 13 374
2014 Non-visible minority 41 29 12 9 7 2 1 72 16 2843
2011 Visible minority 39 29 11 10 8 3 0 70 18 454
2011 Non-visible minority 43 30 12 8 6 2 1 74 14 3548
2008 Visible minority 33 35 10 10 8 3 1 71 19 259
2008 Non-visible minority 41 29 11 8 7 2 0 73 16 2600

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 38 36 9 7 7 1 1 76 15 426
2017 Non-visible minority 42 32 9 9 6 1 0 75 16 2669
2014 Visible minority 38 33 11 8 7 1 1 73 16 374
2014 Non-visible minority 38 33 10 10 8 1 0 71 18 2843
2011 Visible minority 35 36 12 9 6 0 1 72 15 454
2011 Non-visible minority 39 33 9 11 7 1 0 73 18 3547
2008 Visible minority 32 33 12 12 10 1 0 66 22 259
2008 Non-visible minority 38 33 8 11 8 0 0 72 20 2600

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 76 12 3 1 2 0 5 93 4 426
2017 Non-visible minority 78 11 3 2 2 0 3 93 4 2667
2014 Visible minority 76 13 2 1 3 0 6 93 4 374
2014 Non-visible minority 75 12 5 2 2 0 5 92 4 2841
2011 Visible minority 73 13 3 1 4 1 5 90 6 454
2011 Non-visible minority 77 10 4 2 2 0 4 91 5 3550
2008 Visible minority 77 7 3 2 2 1 8 93 4 260
2008 Non-visible minority 76 7 4 2 2 0 8 91 5 2606

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 46 26 8 5 7 3 5 78 13 425
2017 Non-visible minority 46 25 8 6 6 4 4 78 14 2663
2014 Visible minority 44 23 11 6 9 3 5 72 16 374
2014 Non-visible minority 43 23 8 6 10 3 6 73 18 2844
2011 Visible minority 39 26 11 7 10 4 4 70 18 453
2011 Non-visible minority 42 26 10 8 8 4 4 73 16 3549

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 48 26 10 6 8 1 1 76 14 424
2017 Non-visible minority 52 26 7 7 5 1 0 80 13 2664

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 50 23 11 5 7 3 1 76 12 425
2017 Non-visible minority 55 24 9 5 5 2 0 81 10 2663

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 44 28 11 6 9 1 1 73 15 425
2017 Non-visible minority 50 27 10 6 6 1 0 77 13 2663
2014 Visible minority 42 31 11 7 8 0 1 74 15 374
2014 Non-visible minority 45 27 11 9 8 0 0 73 16 2845
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 24 29 17 11 9 4 6 59 23 78
2017 Non-visible minority 19 36 17 12 6 2 7 61 21 811
2014 Visible minority 25 38 15 6 8 4 5 69 15 79
2014 Non-visible minority 20 33 17 13 8 3 6 58 23 824

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 25 29 20 8 8 9 1 60 18 424
2017 Non-visible minority 25 34 16 13 7 5 0 63 21 2671
2014 Visible minority 23 33 18 9 10 6 1 61 20 373
2014 Non-visible minority 19 32 18 14 10 7 0 56 25 2842
2011 Visible minority 20 30 20 10 12 8 0 54 24 452
2011 Non-visible minority 22 33 17 12 10 6 0 58 23 3545

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 26 30 18 13 7 6 1 60 21 425
2017 Non-visible minority 22 34 17 15 9 3 0 57 25 2668
2014 Visible minority 22 32 19 11 11 4 1 56 24 374
2014 Non-visible minority 17 30 20 17 13 3 0 49 31 2843
2011 Visible minority 20 31 19 13 13 4 1 53 27 452
2011 Non-visible minority 19 35 18 14 11 3 0 56 26 3548
2008 Visible minority 21 31 18 15 11 4 0 54 27 260
2008 Non-visible minority 20 36 17 14 11 2 0 57 25 2604

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 17 31 18 16 9 7 1 52 28 424
2017 Non-visible minority 15 31 19 18 11 5 0 49 31 2665
2014 Visible minority 14 32 17 17 12 6 2 51 31 373
2014 Non-visible minority 11 27 21 20 15 6 0 40 37 2842
2011 Visible minority 12 32 22 16 11 6 0 47 29 453
2011 Non-visible minority 12 35 18 19 10 6 0 49 31 3545
2008 Visible minority 14 27 18 20 13 7 0 44 36 260
2008 Non-visible minority 10 34 18 22 10 5 0 47 34 2605

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 22 23 18 12 15 10 1 50 30 425
2017 Non-visible minority 18 29 17 16 15 6 0 50 32 2667
2014 Visible minority 16 28 20 11 17 8 1 48 31 374
2014 Non-visible minority 13 26 18 18 18 7 0 42 38 2843
2011 Visible minority 16 32 19 14 12 7 0 53 27 453
2011 Non-visible minority 18 32 17 15 12 7 0 53 28 3544
2008 Visible minority 16 25 16 12 18 12 1 47 35 259
2008 Non-visible minority 14 31 16 17 13 8 0 50 33 2606

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 20 30 16 17 11 5 1 53 30 426
2017 Non-visible minority 15 34 16 18 13 3 0 51 32 2662
2014 Visible minority 16 30 20 16 13 3 1 49 30 374
2014 Non-visible minority 11 30 19 20 17 3 0 42 38 2841
2011 Visible minority 15 34 18 21 9 3 0 50 32 450
2011 Non-visible minority 14 35 16 20 12 2 0 50 33 3543
2008 Visible minority 18 35 12 20 12 2 0 54 34 260
2008 Non-visible minority 13 37 15 21 12 2 0 51 33 2605
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 23 43 19 8 5 1 0 67 13 425
2017 Non-visible minority 22 43 16 12 5 1 0 66 18 2666
2014 Visible minority 26 38 16 12 7 1 1 65 19 374
2014 Non-visible minority 17 42 19 12 7 2 0 61 20 2841
2011 Visible minority 21 44 15 11 7 2 0 66 19 454
2011 Non-visible minority 24 44 15 11 4 2 0 70 15 3549

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 30 43 16 5 3 3 0 75 8 422
2017 Non-visible minority 31 45 13 6 2 3 0 79 8 2664
2014 Visible minority 35 38 15 5 3 4 1 76 8 374
2014 Non-visible minority 29 45 14 6 3 4 0 77 9 2842
2011 Visible minority 27 37 20 6 4 5 0 68 11 454
2011 Non-visible minority 29 42 14 6 2 5 0 76 9 3549

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 28 35 11 11 6 6 3 69 18 423
2017 Non-visible minority 29 37 12 11 6 4 1 69 18 2663
2014 Visible minority 32 38 11 8 6 2 1 73 15 374
2014 Non-visible minority 30 38 11 11 6 3 1 71 17 2842
2011 Visible minority 27 33 14 11 7 6 1 65 19 453
2011 Non-visible minority 34 33 11 10 6 5 1 71 17 3548
2008 Visible minority 24 36 13 11 9 7 1 64 22 259
2008 Non-visible minority 29 34 12 12 8 5 1 66 21 2600

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 19 35 20 13 8 4 1 57 22 423
2017 Non-visible minority 20 34 18 15 7 5 1 58 23 2666
2014 Visible minority 18 30 22 10 11 6 2 53 23 374
2014 Non-visible minority 17 32 21 14 9 6 1 53 25 2843
2011 Visible minority 14 33 21 12 11 8 2 52 25 451
2011 Non-visible minority 17 35 19 14 8 6 1 56 23 3544

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 17 18 15 16 16 14 4 43 39 424
2017 Non-visible minority 13 21 18 16 16 11 4 41 38 2666
2014 Visible minority 16 20 16 13 21 11 3 42 39 374
2014 Non-visible minority 12 18 19 18 21 10 3 34 45 2844
2011 Visible minority 13 18 21 14 19 12 5 36 39 452
2011 Non-visible minority 12 20 18 17 18 11 3 38 41 3547

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 60 20 7 4 2 1 6 87 6 426
2017 Non-visible minority 54 21 9 6 3 1 5 80 10 2666
2014 Visible minority 60 22 6 4 2 1 5 87 7 373
2014 Non-visible minority 54 20 11 5 4 1 6 79 10 2844

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 64 21 6 2 2 3 3 89 4 425
2017 Non-visible minority 62 21 6 3 1 3 4 89 4 2669
2014 Visible minority 63 19 6 2 2 4 4 90 4 371
2014 Non-visible minority 62 21 7 2 2 2 4 89 4 2843
2011 Visible minority 68 19 7 1 2 2 3 91 2 454
2011 Non-visible minority 69 16 6 2 1 2 3 90 4 3549
2008 Visible minority 65 19 8 3 1 1 4 88 4 260
2008 Non-visible minority 68 18 7 2 1 2 4 90 3 2607

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 23 34 15 13 11 3 0 59 25 424
2017 Non-visible minority 24 37 15 13 8 3 0 63 21 2664
2014 Visible minority 23 29 15 14 14 3 2 55 29 374
2014 Non-visible minority 18 32 17 16 13 3 0 52 30 2843
2011 Visible minority 24 34 13 13 13 3 1 60 26 454
2011 Non-visible minority 25 36 14 13 10 2 0 62 24 3548
2008 Visible minority 25 32 16 14 11 2 0 58 25 259
2008 Non-visible minority 24 35 15 14 10 2 0 60 24 2605

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 19 27 14 17 18 5 2 49 37 425
2017 Non-visible minority 20 30 13 15 15 3 3 53 32 2668
2014 Visible minority 15 21 17 17 23 4 3 39 43 374
2014 Non-visible minority 14 23 15 20 24 2 2 38 46 2842
2011 Visible minority 18 21 17 17 21 3 3 42 40 454
2011 Non-visible minority 18 29 14 16 19 2 2 49 37 3549
2008 Visible minority 16 31 17 15 18 2 1 49 33 258
2008 Non-visible minority 19 36 13 16 14 2 1 56 31 2606

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 18 34 22 9 8 8 1 57 19 423
2017 Non-visible minority 18 40 19 12 6 4 1 62 18 2666

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 33 36 13 7 9 3 0 71 16 425
2017 Non-visible minority 34 40 14 6 3 3 0 77 9 2665
2014 Visible minority 34 31 17 7 7 4 1 68 14 374
2014 Non-visible minority 34 37 14 5 4 5 0 75 10 2842

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 32 40 12 9 6 2 0 73 15 425
2017 Non-visible minority 32 44 12 7 3 2 0 78 11 2662
2014 Visible minority 35 33 15 6 7 2 1 71 14 374
2014 Non-visible minority 30 40 14 7 5 3 0 73 13 2842
2011 Visible minority 27 38 17 10 6 3 0 66 16 452
2011 Non-visible minority 31 40 14 8 4 2 0 73 13 3544

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 41 36 12 6 5 0 0 77 11 426
2017 Non-visible minority 39 42 10 6 3 0 0 81 9 2663
2014 Visible minority 39 33 14 8 5 1 1 73 13 373
2014 Non-visible minority 35 39 13 7 5 1 0 75 12 2839
2011 Visible minority 36 39 13 7 5 0 0 75 11 453
2011 Non-visible minority 38 40 12 6 4 1 0 78 10 3544
2008 Visible minority 35 35 12 10 7 1 0 71 17 260
2008 Non-visible minority 34 41 12 7 4 1 0 76 12 2599

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 31 31 20 10 7 1 0 63 17 424
2017 Non-visible minority 27 36 19 10 7 0 0 63 18 2666
2014 Visible minority 26 33 19 11 10 1 1 60 21 374
2014 Non-visible minority 19 33 19 15 11 1 0 53 27 2843
2011 Visible minority 26 34 20 9 10 1 0 61 19 453
2011 Non-visible minority 26 35 19 11 8 1 0 62 19 3547

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 28 38 16 12 6 0 0 66 18 425
2017 Non-visible minority 27 40 15 11 6 0 0 68 17 2664
2014 Visible minority 26 33 18 12 9 0 1 60 22 373
2014 Non-visible minority 20 36 18 16 10 1 0 56 26 2842
2011 Visible minority 25 38 15 13 9 0 0 63 22 454
2011 Non-visible minority 26 39 16 12 6 1 0 65 19 3546
2008 Visible minority 29 36 17 11 7 0 0 65 18 259
2008 Non-visible minority 27 41 14 11 7 0 0 68 18 2606

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 23 26 24 11 12 4 0 51 24 426
2017 Non-visible minority 29 25 18 14 10 4 1 56 25 2665
2014 Visible minority 24 19 21 16 17 3 1 44 34 373
2014 Non-visible minority 22 24 18 16 15 4 0 48 33 2843
2011 Visible minority 24 25 18 13 15 5 0 52 29 453
2011 Non-visible minority 27 27 17 14 12 4 0 56 26 3546
2008 Visible minority 23 26 19 19 10 3 0 50 30 260
2008 Non-visible minority 27 29 16 14 9 5 0 59 24 2604
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Visible minority 40 21 39 423
2017 Non-visible minority 36 30 34 2670
2014 Visible minority 45 22 34 374
2014 Non-visible minority 38 27 35 2843
2011 Visible minority 41 24 35 453
2011 Non-visible minority 36 31 32 3550

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Visible minority 3 25 42 4 17 8 168
2017 Non-visible minority 12 27 35 6 14 6 943
2014 Visible minority 7 21 42 10 9999 20 167
2014 Non-visible minority 10 23 41 12 9999 14 1093
2011 Visible minority 6 25 44 9 9999 16 186
2011 Non-visible minority 12 29 39 8 9999 12 1297
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Visible minority 24 76 425
2017 Non-visible minority 21 79 2661
2014 Visible minority 22 78 373
2014 Non-visible minority 25 75 2839

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Visible minority 57 107
2017 Non-visible minority 45 580
2014 Visible minority 48 83
2014 Non-visible minority 44 711

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Visible minority 67 107
2017 Non-visible minority 66 580
2014 Visible minority 70 83
2014 Non-visible minority 66 711

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Visible minority 9 107
2017 Non-visible minority 8 580
2014 Visible minority 9 83
2014 Non-visible minority 9 711

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 0 580

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Visible minority 6 107
2017 Non-visible minority 7 580
2014 Non-visible minority 2 711

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Visible minority 15 107
2017 Non-visible minority 12 580
2014 Visible minority 9 83
2014 Non-visible minority 10 711

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 4 580
2014 Non-visible minority 3 711

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Visible minority 46 107
2017 Non-visible minority 42 580
2014 Visible minority 49 83
2014 Non-visible minority 44 712

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Visible minority 41 107
2017 Non-visible minority 44 580
2014 Visible minority 43 83
2014 Non-visible minority 43 712

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Visible minority 50 107
2017 Non-visible minority 47 580
2014 Visible minority 49 83
2014 Non-visible minority 49 712

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Visible minority 47 107
2017 Non-visible minority 43 580
2014 Visible minority 50 83
2014 Non-visible minority 45 712

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Visible minority 42 107
2017 Non-visible minority 35 580
2014 Visible minority 39 83
2014 Non-visible minority 36 712

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Visible minority 64 107
2017 Non-visible minority 57 580
2014 Visible minority 52 83
2014 Non-visible minority 58 712

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Visible minority 43 107
2017 Non-visible minority 39 580
2014 Visible minority 47 83
2014 Non-visible minority 39 712

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 1 580
2014 Non-visible minority 1 712

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 Visible minority 9 107
2017 Non-visible minority 7 580
2014 Visible minority 7 83
2014 Non-visible minority 6 712

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 Visible minority 14 107
2017 Non-visible minority 12 580
2014 Visible minority 14 83
2014 Non-visible minority 13 712

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Visible minority 53 107
2017 Non-visible minority 48 580
2014 Visible minority 64 83
2014 Non-visible minority 50 712

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Visible minority 31 107
2017 Non-visible minority 28 580
2014 Visible minority 31 83
2014 Non-visible minority 29 712

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Visible minority 13 107
2017 Non-visible minority 12 580
2014 Visible minority 18 83
2014 Non-visible minority 17 712

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 57 107
2017 Non-visible minority 57 580
2014 Visible minority 58 83
2014 Non-visible minority 54 711

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 30 107
2017 Non-visible minority 30 580
2014 Visible minority 26 83
2014 Non-visible minority 29 711

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 15 107
2017 Non-visible minority 15 580
2014 Visible minority 19 83
2014 Non-visible minority 15 711

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 26 107
2017 Non-visible minority 18 580
2014 Visible minority 25 83
2014 Non-visible minority 20 711

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 13 107
2017 Non-visible minority 9 580
2014 Visible minority 14 83
2014 Non-visible minority 13 711

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 9 107
2017 Non-visible minority 7 580
2014 Non-visible minority 7 711

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 12 107
2017 Non-visible minority 14 580
2014 Visible minority 18 83
2014 Non-visible minority 15 711

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Visible minority 11 107
2017 Non-visible minority 13 580
2014 Visible minority 11 83
2014 Non-visible minority 11 711

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 28 107
2017 Non-visible minority 22 580
2014 Visible minority 22 83
2014 Non-visible minority 24 711

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 10 95
2017 Non-visible minority 12 545
2014 Visible minority 14 79
2014 Non-visible minority 9 661

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 17 95
2017 Non-visible minority 16 545
2014 Visible minority 12 79
2014 Non-visible minority 14 661

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 8 95
2017 Non-visible minority 11 545
2014 Visible minority 7 79
2014 Non-visible minority 8 661

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 9 95
2017 Non-visible minority 7 545
2014 Non-visible minority 7 661

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 14 95
2017 Non-visible minority 9 545
2014 Visible minority 11 79
2014 Non-visible minority 10 661

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 8 95
2017 Non-visible minority 12 545
2014 Visible minority 7 79
2014 Non-visible minority 10 661

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 27 95
2017 Non-visible minority 19 545
2014 Visible minority 12 79
2014 Non-visible minority 11 661

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 10 95
2017 Non-visible minority 9 545
2014 Visible minority 9 79
2014 Non-visible minority 10 661

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 9 95
2017 Non-visible minority 12 545
2014 Visible minority 16 79
2014 Non-visible minority 11 661

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Visible minority 18 95
2017 Non-visible minority 27 545
2014 Visible minority 34 79
2014 Non-visible minority 28 661

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 12 95
2017 Non-visible minority 9 545
2014 Visible minority 13 79
2014 Non-visible minority 10 661

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Visible minority 34 95
2017 Non-visible minority 46 545
2014 Visible minority 54 79
2014 Non-visible minority 47 661

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 0 95
2017 Non-visible minority 2 545
2014 Visible minority 0 79
2014 Non-visible minority 2 661

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 51 95
2017 Non-visible minority 54 545
2014 Visible minority 59 79
2014 Non-visible minority 58 661

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 1 545

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Visible minority 10 95
2017 Non-visible minority 14 545
2014 Visible minority 17 79
2014 Non-visible minority 14 661

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Visible minority 81 19 107
2017 Non-visible minority 91 9 578

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 13 14 23 9 10 24 7 39 27 425
2017 Non-visible minority 10 18 21 9 10 26 6 41 27 2670
2014 Visible minority 12 14 18 10 9 26 10 41 30 374
2014 Non-visible minority 10 16 22 10 11 26 6 38 30 2843

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 23 26 18 10 7 14 2 58 20 426
2017 Non-visible minority 20 31 21 9 7 12 1 58 18 2668
2014 Visible minority 19 27 18 8 8 16 3 57 20 374
2014 Non-visible minority 17 28 23 10 9 12 1 52 21 2843
2011 Visible minority 27 34 16 7 7 9 0 67 15 453
2011 Non-visible minority 27 37 17 8 5 6 0 69 13 3548
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 21 44 12 8 5 3 7 72 15 425
2017 Non-visible minority 25 46 8 7 3 2 9 80 11 2669
2014 Visible minority 22 50 13 5 1 2 7 79 7 374
2014 Non-visible minority 26 48 9 5 2 2 7 82 8 2843
2011 Visible minority 21 44 16 8 2 5 4 71 11 454
2011 Non-visible minority 24 49 10 8 2 1 6 79 10 3547
2008 Visible minority 20 51 9 9 4 4 3 76 15 260
2008 Non-visible minority 24 47 10 8 4 1 6 77 12 2612

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 9 20 25 5 5 25 10 45 16 425
2017 Non-visible minority 8 20 21 8 5 26 11 45 21 2666
2014 Visible minority 8 18 26 7 5 24 11 41 19 374
2014 Non-visible minority 7 19 25 9 6 23 10 40 22 2841
2011 Visible minority 8 18 29 7 6 26 8 39 19 454
2011 Non-visible minority 8 21 24 9 5 26 7 44 21 3545

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 35 29 12 3 3 11 8 78 7 426
2017 Non-visible minority 34 32 9 3 1 11 9 82 6 2668
2014 Visible minority 31 31 13 4 5 9 7 73 11 373
2014 Non-visible minority 32 32 12 5 3 9 7 76 9 2843
2011 Visible minority 31 32 16 4 3 10 4 72 9 453
2011 Non-visible minority 35 31 12 4 2 10 6 78 8 3547
2008 Visible minority 31 29 16 5 3 13 3 71 10 260
2008 Non-visible minority 33 33 13 3 2 10 6 79 6 2609

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 24 29 14 6 4 16 8 70 12 421
2017 Non-visible minority 24 32 14 6 2 14 8 72 10 2663
2014 Visible minority 24 30 15 6 5 14 7 68 14 373
2014 Non-visible minority 22 32 16 7 4 12 7 67 13 2844
2011 Visible minority 25 30 17 7 3 14 4 67 12 454
2011 Non-visible minority 26 32 14 6 3 14 5 71 11 3542
2008 Visible minority 27 30 16 7 6 12 3 67 14 260
2008 Non-visible minority 27 33 15 7 4 9 6 71 12 2605
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Visible minority 20 80 426
2017 Non-visible minority 10 90 2668
2014 Visible minority 13 87 373
2014 Non-visible minority 11 89 2842

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 Visible minority 42 85
2017 Non-visible minority 41 266
2014 Visible minority 37 47
2014 Non-visible minority 34 299

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Visible minority 79 85
2017 Non-visible minority 77 266
2014 Visible minority 82 47
2014 Non-visible minority 78 299

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Visible minority 9 85
2017 Non-visible minority 4 266
2014 Non-visible minority 6 299

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 0 266
2014 Visible minority 0 47
2014 Non-visible minority 0 299

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 8 266
2014 Non-visible minority 4 299

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Visible minority 11 85
2017 Non-visible minority 12 266
2014 Visible minority 16 47
2014 Non-visible minority 13 299

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 7 266
2014 Non-visible minority 6 299

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 Visible minority 58 83
2017 Non-visible minority 29 265
2014 Visible minority 53 45
2014 Non-visible minority 31 299

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 Visible minority 37 83
2017 Non-visible minority 15 265
2014 Visible minority 39 45
2014 Non-visible minority 14 299

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 Visible minority 36 83
2017 Non-visible minority 9 265
2014 Visible minority 39 45
2014 Non-visible minority 6 299

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 Visible minority 10 83
2017 Non-visible minority 3 265
2014 Visible minority 14 45
2014 Non-visible minority 3 299

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 Visible minority 29 83
2017 Non-visible minority 24 265
2014 Visible minority 28 45
2014 Non-visible minority 19 299

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 Visible minority 23 83
2017 Non-visible minority 30 265
2014 Visible minority 10 45
2014 Non-visible minority 26 299

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 4 265
2014 Non-visible minority 3 299

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 3 265

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 Visible minority 6 83
2017 Non-visible minority 5 265
2014 Non-visible minority 7 299

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 Visible minority 13 83
2017 Non-visible minority 16 265
2014 Visible minority 12 45
2014 Non-visible minority 21 299

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 0 265

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 Visible minority 15 83
2017 Non-visible minority 15 265
2014 Visible minority 22 45
2014 Non-visible minority 17 299

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Visible minority 16 83
2017 Non-visible minority 17 265
2014 Visible minority 19 45
2014 Non-visible minority 19 299

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 30 84
2017 Non-visible minority 34 266
2014 Visible minority 32 46
2014 Non-visible minority 32 298

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 15 84
2017 Non-visible minority 13 266
2014 Visible minority 18 46
2014 Non-visible minority 17 298

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 8 84
2017 Non-visible minority 10 266
2014 Visible minority 12 46
2014 Non-visible minority 8 298

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 15 84
2017 Non-visible minority 14 266
2014 Visible minority 18 46
2014 Non-visible minority 16 298

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 7 84
2017 Non-visible minority 5 266
2014 Non-visible minority 5 298

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 7 84
2017 Non-visible minority 6 266
2014 Non-visible minority 6 298

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 10 84
2017 Non-visible minority 8 266
2014 Visible minority 22 46
2014 Non-visible minority 9 298

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 Visible minority 13 84
2017 Non-visible minority 9 266
2014 Visible minority 10 46
2014 Non-visible minority 8 298

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 50 84
2017 Non-visible minority 49 266
2014 Visible minority 40 46
2014 Non-visible minority 44 298

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 6 78
2017 Non-visible minority 6 249
2014 Visible minority 10 43
2014 Non-visible minority 7 278

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 17 78
2017 Non-visible minority 14 249
2014 Non-visible minority 11 278

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 5 249
2014 Non-visible minority 4 278

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 4 249
2014 Non-visible minority 3 278

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 7 78
2017 Non-visible minority 6 249
2014 Non-visible minority 5 278

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 16 78
2017 Non-visible minority 14 249
2014 Non-visible minority 6 278

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 18 78
2017 Non-visible minority 11 249
2014 Non-visible minority 9 278

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 10 78
2017 Non-visible minority 11 249
2014 Non-visible minority 11 278

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Visible minority 22 78
2017 Non-visible minority 28 249
2014 Visible minority 38 43
2014 Non-visible minority 23 278

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 9 78
2017 Non-visible minority 12 249
2014 Non-visible minority 8 278

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Visible minority 39 78
2017 Non-visible minority 41 249
2014 Visible minority 55 43
2014 Non-visible minority 46 278

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 0 78
2017 Non-visible minority 3 249
2014 Visible minority 0 43

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 51 78
2017 Non-visible minority 64 249
2014 Visible minority 64 43
2014 Non-visible minority 62 278

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Visible minority 13 78
2017 Non-visible minority 12 249
2014 Non-visible minority 12 278

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Visible minority 85 15 85
2017 Non-visible minority 93 7 266

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 14 13 24 7 7 30 6 42 21 424
2017 Non-visible minority 11 18 22 5 4 34 6 48 14 2664
2014 Visible minority 12 14 24 4 5 32 8 44 16 374
2014 Non-visible minority 10 16 24 4 6 34 6 44 17 2842

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 23 26 21 7 6 15 2 59 16 424
2017 Non-visible minority 23 32 20 5 4 15 2 66 10 2667
2014 Visible minority 21 24 21 6 5 20 3 59 14 373
2014 Non-visible minority 19 28 22 6 5 19 1 59 13 2839
2011 Visible minority 27 34 19 5 5 9 0 67 12 453
2011 Non-visible minority 32 36 15 5 3 9 0 74 9 3545
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 19 21 18 15 23 1 4 42 39 425
2017 Non-visible minority 17 21 21 15 24 0 2 39 40 2661

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 21 26 22 16 11 0 4 49 28 426
2017 Non-visible minority 16 26 27 17 12 0 1 43 30 2662

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 25 28 20 14 9 0 4 55 24 425
2017 Non-visible minority 20 28 25 15 10 0 2 49 25 2660

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 18 22 21 19 16 1 4 41 36 424
2017 Non-visible minority 19 24 22 17 15 1 2 44 33 2665

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 38 22 17 6 4 1 13 69 11 424
2017 Non-visible minority 41 26 14 7 5 0 7 72 13 2663

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 26 26 26 11 10 0 1 53 21 425
2017 Non-visible minority 24 29 25 13 8 0 1 54 20 2660

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 24 29 25 10 7 1 3 56 18 424
2017 Non-visible minority 24 32 24 11 6 1 2 58 18 2658

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 22 28 24 13 7 1 4 53 21 423
2017 Non-visible minority 19 32 24 15 8 1 1 52 23 2660

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 21 28 23 14 9 0 4 51 25 423
2017 Non-visible minority 22 30 22 14 9 1 2 53 24 2662

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 30 29 18 13 7 1 3 61 21 424
2017 Non-visible minority 27 33 21 10 6 1 2 62 17 2656

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 50 20 16 6 5 1 2 72 12 424
2017 Non-visible minority 48 22 13 8 6 0 2 72 14 2666

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 60 15 8 6 4 2 5 80 11 422
2017 Non-visible minority 66 16 7 4 4 1 3 85 8 2666

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 52 25 9 6 3 1 4 81 10 422
2017 Non-visible minority 52 29 10 5 3 0 2 83 7 2661

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 49 21 10 8 7 2 3 74 16 424
2017 Non-visible minority 55 20 10 7 5 0 2 77 12 2663

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 50 13 5 3 1 1 27 87 6 423
2017 Non-visible minority 54 13 6 2 1 0 24 88 5 2666

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 57 21 7 2 1 2 10 88 3 418
2017 Non-visible minority 62 20 8 3 1 0 6 88 4 2650

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 50 18 10 8 6 2 7 74 15 424
2017 Non-visible minority 61 17 8 5 4 1 4 82 9 2667

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 50 24 12 3 3 2 5 80 7 423
2017 Non-visible minority 48 29 14 4 2 0 3 80 6 2655

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 15 28 38 13 6 0 1 43 19 426
2017 Non-visible minority 9 29 38 16 6 0 0 39 23 2670

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 10 17 42 23 7 0 1 30 27 424
2017 Non-visible minority 9 22 39 20 9 0 1 29 32 2658

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 22 43 15 8 5 7 0 70 14 423
2017 Non-visible minority 20 42 16 11 7 4 0 65 18 2666

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 17 33 19 14 12 5 0 52 28 425
2017 Non-visible minority 14 38 19 16 11 2 0 54 27 2666
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Visible minority 21 79 425
2017 Non-visible minority 17 83 2658
2014 Visible minority 17 83 373
2014 Non-visible minority 16 84 2838

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Visible minority 72 28 93
2017 Non-visible minority 75 25 443
2014 Visible minority 71 29 62
2014 Non-visible minority 75 25 441

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 41 38 10 8 3 0 1 79 11 67
2017 Non-visible minority 51 36 3 7 2 1 0 87 9 337
2014 Visible minority 37 29 4 16 13 0 2 67 29 44
2014 Non-visible minority 48 29 8 11 4 0 0 77 15 334
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 22 18 23 13 20 3 2 23 77 426
2017 Non-visible minority 23 25 20 13 16 3 1 24 76 2669

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Visible minority 30 310
2017 Non-visible minority 26 1951

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Visible minority 47 310
2017 Non-visible minority 36 1951

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Visible minority 21 310
2017 Non-visible minority 22 1951

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Visible minority 42 310
2017 Non-visible minority 50 1951

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Visible minority 4 310
2017 Non-visible minority 6 1951

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Visible minority 40 310
2017 Non-visible minority 40 1951

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Visible minority 5 43 19 9 8 16 301
2017 Non-visible minority 5 42 21 11 5 16 1905

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 8 25 18 15 25 3 6 35 44 312
2017 Non-visible minority 10 21 15 18 27 2 8 35 49 1953

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 2 10 11 19 52 3 3 13 76 312
2017 Non-visible minority 2 8 10 19 53 2 6 11 78 1957
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