2017 Public Service Employee Survey Results for Indigenous and Northern Affairs Canada by Question 115. What is the highest level of education you have ever completed?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	47	40	4	7	3	0	87	9	392
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	43	5	9	4	0	82	13	624
2017	University certificate or diploma below the bachelor's level	28	45	7	10	9	0	73	19	141
2017	Bachelor's degree	26	47	6	14	6	0	73	21	1118
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	44	7	17	9	0	67	26	823
2014	Secondary or high school graduation certificate or equivalent or less	36	44	6	10	3	1	81	13	457
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	46	5	8	5	0	82	13	685
2014	University certificate or diploma below the bachelor's level	30	47	5	10	8	0	77	17	162
2014	Bachelor's degree	28	46	5	15	6	0	75	21	1081
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	46	5	18	9	0	68	27	828
2011	Secondary or high school graduation certificate or equivalent or less	47	41	3	7	2	0	88	9	603
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	40	4	8	3	0	85	11	953
2011	University certificate or diploma below the bachelor's level	39	43	5	8	4	0	83	12	242
2011	Bachelor's degree	34	47	4	11	4	0	81	15	1278
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	47	4	10	4	0	82	14	929
2008	Secondary or high school graduation certificate or equivalent or less	48	42	3	5	1	0	91	6	492
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	43	3	7	2	0	88	9	719
2008	University certificate or diploma below the bachelor's level	44	42	3	9	1	0	86	10	183
2008	Bachelor's degree	37	46	3	10	3	0	84	13	881
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	47	4	10	3	0	83	13	606

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	76	17	3	2	1	1	1	94	3	388
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	68	22	5	3	2	0	1	90	5	623
2017	University certificate or diploma below the bachelor's level	59	25	6	5	2	1	2	86	8	140
2017	Bachelor's degree	66	24	4	3	2	1	1	92	4	1117
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	64	21	6	4	2	1	2	88	6	822
2014	Secondary or high school graduation certificate or equivalent or less	69	21	3	3	1	1	2	93	4	458
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	65	24	5	3	2	1	0	90	5	686
2014	University certificate or diploma below the bachelor's level	62	27	6	2	1	1	0	90	4	162
2014	Bachelor's degree	68	21	4	4	1	1	1	91	5	1081
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	62	26	5	4	2	0	2	89	6	828
2011	Secondary or high school graduation certificate or equivalent or less	76	17	2	4	1	0	0	93	4	603
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	71	20	4	2	1	1	1	93	4	953
2011	University certificate or diploma below the bachelor's level	61	26	6	3	1	1	1	89	4	242
2011	Bachelor's degree	71	20	4	3	1	1	1	92	4	1279
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	73	16	4	3	2	1	1	90	6	929
2008	Secondary or high school graduation certificate or equivalent or less	73	20	3	2	1	0	1	94	3	491
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	73	20	4	2	1	0	1	94	2	718
2008	University certificate or diploma below the bachelor's level	70	17	3	3	4	1	2	90	7	182
2008	Bachelor's degree	73	18	4	4	1	0	1	91	5	881
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	72	17	4	3	1	0	2	91	4	606

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	68	20	5	4	2	1	90	6	389
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	61	18	8	9	3	1	80	12	623
2017	University certificate or diploma below the bachelor's level	63	16	5	10	4	2	80	15	140
2017	Bachelor's degree	64	17	5	8	4	2	82	12	1118
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	64	16	5	9	5	2	81	14	822
2014	Secondary or high school graduation certificate or equivalent or less	66	17	6	6	3	2	85	9	456
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	58	21	6	9	4	2	81	13	685
2014	University certificate or diploma below the bachelor's level	63	16	5	9	6	1	80	15	162
2014	Bachelor's degree	62	20	5	7	4	2	84	11	1081
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	60	20	5	8	5	2	82	13	826
2011	Secondary or high school graduation certificate or equivalent or less	68	18	6	5	2	1	87	7	602
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	63	18	6	7	3	3	83	11	953
2011	University certificate or diploma below the bachelor's level	58	20	7	7	6	2	80	13	242
2011	Bachelor's degree	65	17	5	7	4	1	83	11	1277
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	65	16	4	7	6	1	81	14	929
2008	Secondary or high school graduation certificate or equivalent or less	65	18	5	7	3	1	85	10	492
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	67	19	5	5	3	1	87	9	718
2008	University certificate or diploma below the bachelor's level	60	17	6	6	8	3	80	15	182
2008	Bachelor's degree	68	15	4	7	3	2	85	11	877
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	67	16	4	6	5	2	85	11	606

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	50	29	5	10	6	0	0	78	16	391
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	33	6	9	8	0	0	76	17	624
2017	University certificate or diploma below the bachelor's level	38	35	6	10	11	0	0	73	21	141
2017	Bachelor's degree	33	37	7	12	11	0	0	70	23	1116
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	33	6	16	13	0	0	65	29	822
2014	Secondary or high school graduation certificate or equivalent or less	42	31	6	10	11	0	1	74	21	457
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	34	7	11	8	0	0	74	19	685
2014	University certificate or diploma below the bachelor's level	43	31	5	7	14	1	0	74	21	162
2014	Bachelor's degree	36	34	5	13	11	0	0	70	24	1081
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	33	6	14	15	0	0	65	29	828
2011	Secondary or high school graduation certificate or equivalent or less	50	34	5	7	4	0	0	84	11	602
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	36	6	9	4	0	0	80	14	951
2011	University certificate or diploma below the bachelor's level	41	34	6	13	5	0	0	76	18	242
2011	Bachelor's degree	40	39	6	10	6	0	0	79	16	1276
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	39	7	10	4	0	0	80	14	929

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	35	38	10	11	6	0	0	74	16	392
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	40	9	13	6	0	1	72	19	623
2017	University certificate or diploma below the bachelor's level	20	43	13	15	7	0	1	64	23	141
2017	Bachelor's degree	21	43	12	15	9	0	0	63	24	1116
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	37	13	18	7	0	0	61	25	821
2014	Secondary or high school graduation certificate or equivalent or less	34	38	9	11	7	0	1	72	19	457
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	38	12	14	9	0	1	64	23	686
2014	University certificate or diploma below the bachelor's level	24	42	10	13	11	0	1	66	24	162
2014	Bachelor's degree	21	39	11	18	10	0	0	60	28	1082
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	36	12	17	11	0	0	59	28	829
2011	Secondary or high school graduation certificate or equivalent or less	35	40	11	9	5	0	1	75	14	601
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	34	12	13	6	0	1	68	19	952
2011	University certificate or diploma below the bachelor's level	34	34	12	16	3	0	1	69	19	242
2011	Bachelor's degree	24	41	12	15	6	0	1	66	22	1280
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	39	14	11	5	1	1	69	17	930
2008	Secondary or high school graduation certificate or equivalent or less	34	40	10	10	5	0	0	75	15	491
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	40	12	11	5	0	0	72	17	716
2008	University certificate or diploma below the bachelor's level	28	43	10	10	8	0	1	71	18	183
2008	Bachelor's degree	24	39	16	14	7	0	1	63	21	882
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	37	16	13	5	0	1	66	19	606

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	38	40	13	6	3	0	0	78	9	391
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	38	12	7	4	0	0	77	11	623
2017	University certificate or diploma below the bachelor's level	38	35	13	10	4	0	0	73	14	141
2017	Bachelor's degree	38	39	10	9	4	0	0	77	14	1116
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	35	8	7	4	0	0	81	11	821
2014	Secondary or high school graduation certificate or equivalent or less	34	42	13	6	4	0	1	77	10	458
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	42	15	8	5	0	0	73	13	686
2014	University certificate or diploma below the bachelor's level	33	37	15	10	4	1	0	70	14	162
2014	Bachelor's degree	32	41	9	11	6	0	0	73	17	1081
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	39	9	8	5	0	0	77	14	829
2011	Secondary or high school graduation certificate or equivalent or less	44	34	11	8	2	0	0	79	10	603
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	35	12	6	3	0	0	79	9	953
2011	University certificate or diploma below the bachelor's level	45	32	9	8	6	0	0	77	14	241
2011	Bachelor's degree	37	38	11	8	5	0	0	76	13	1279
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	36	9	8	5	0	0	78	13	929
2008	Secondary or high school graduation certificate or equivalent or less	39	40	12	6	2	0	0	80	9	492
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	39	12	7	4	0	0	78	11	719
2008	University certificate or diploma below the bachelor's level	47	32	9	8	4	0	0	79	12	182
2008	Bachelor's degree	37	44	8	8	4	0	0	81	12	882
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	37	6	7	4	0	0	83	11	608

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	45	36	13	4	2	0	0	81	6	391
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	41	7	5	3	0	0	85	8	623
2017	University certificate or diploma below the bachelor's level	42	39	8	6	5	0	0	82	10	141
2017	Bachelor's degree	42	39	7	8	4	0	0	81	12	1117
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	33	6	7	4	0	0	83	11	821
2014	Secondary or high school graduation certificate or equivalent or less	42	39	10	5	3	0	1	82	8	458
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	41	10	5	4	0	0	81	9	686
2014	University certificate or diploma below the bachelor's level	36	39	12	10	2	1	0	76	12	162
2014	Bachelor's degree	38	41	7	9	5	0	0	79	14	1081
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	39	6	7	6	0	0	82	12	829
2011	Secondary or high school graduation certificate or equivalent or less	48	36	8	5	2	0	0	85	7	602
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	38	7	6	2	0	0	85	8	952
2011	University certificate or diploma below the bachelor's level	48	33	7	7	4	0	0	82	11	242
2011	Bachelor's degree	41	40	7	8	4	0	0	81	12	1280
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	36	6	6	4	0	0	84	10	930
2008	Secondary or high school graduation certificate or equivalent or less	46	40	9	3	2	0	0	86	5	490
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	41	6	5	3	0	0	86	8	719
2008	University certificate or diploma below the bachelor's level	49	38	5	4	4	0	0	87	9	183
2008	Bachelor's degree	43	44	5	6	3	0	0	86	9	882
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	40	4	4	4	0	0	87	9	607

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	48	38	6	6	2	0	0	86	7	391
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	38	8	6	3	0	0	84	9	623
2017	University certificate or diploma below the bachelor's level	40	34	11	11	5	0	0	73	16	141
2017	Bachelor's degree	37	41	9	9	3	0	0	78	13	1113
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	38	9	9	4	0	0	77	13	820
2014	Secondary or high school graduation certificate or equivalent or less	44	34	11	7	4	0	1	79	11	458
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	40	11	8	3	0	0	77	11	685
2014	University certificate or diploma below the bachelor's level	39	37	11	9	3	0	1	77	12	161
2014	Bachelor's degree	36	40	10	10	3	1	0	77	13	1081
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	37	11	9	5	1	0	75	14	827

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	49	34	8	4	4	1	1	83	8	391
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	34	9	7	5	1	0	79	12	622
2017	University certificate or diploma below the bachelor's level	34	36	10	11	8	1	0	71	19	141
2017	Bachelor's degree	37	37	9	11	6	1	0	74	17	1118
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	36	10	11	9	0	1	71	20	821
2014	Secondary or high school graduation certificate or equivalent or less	40	35	10	7	7	0	1	76	14	458
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	33	12	11	7	0	1	70	18	686
2014	University certificate or diploma below the bachelor's level	32	35	13	6	12	0	2	69	18	162
2014	Bachelor's degree	32	32	12	13	11	0	0	64	24	1081
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	35	12	12	11	0	0	64	24	828
2011	Secondary or high school graduation certificate or equivalent or less	44	31	10	9	6	0	1	75	15	603
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	33	11	10	5	1	1	74	15	953
2011	University certificate or diploma below the bachelor's level	37	35	11	10	6	0	1	72	16	241
2011	Bachelor's degree	37	37	8	11	6	0	0	74	18	1280
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	38	9	9	6	1	0	75	15	930

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	32	24	12	7	5	4	16	69	15	391
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	25	11	7	9	2	8	69	18	623
2017	University certificate or diploma below the bachelor's level	30	31	6	11	13	2	7	67	26	141
2017	Bachelor's degree	29	26	13	9	11	3	9	63	23	1117
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	25	9	12	13	1	14	60	30	821
2014	Secondary or high school graduation certificate or equivalent or less	31	26	11	11	10	2	10	64	24	458
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	26	14	10	13	2	7	59	25	686
2014	University certificate or diploma below the bachelor's level	30	22	11	16	15	1	6	55	33	162
2014	Bachelor's degree	25	22	11	13	18	2	8	53	35	1080
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	22	8	16	19	1	11	51	40	829
2011	Secondary or high school graduation certificate or equivalent or less	34	25	8	11	10	3	10	68	23	602
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	23	10	9	12	2	6	66	23	952
2011	University certificate or diploma below the bachelor's level	32	24	11	9	16	0	8	61	27	242
2011	Bachelor's degree	31	24	10	13	13	2	8	61	29	1279
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	25	10	11	14	2	11	60	29	931
2008	Secondary or high school graduation certificate or equivalent or less	44	26	9	6	7	1	6	76	14	491
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	25	7	11	10	1	5	70	22	717
2008	University certificate or diploma below the bachelor's level	37	19	6	12	15	0	12	63	31	183
2008	Bachelor's degree	32	26	8	13	12	1	7	64	27	880
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	23	8	15	14	2	10	58	33	608

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	36	41	13	6	3	0	77	10	391
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	43	10	8	4	0	79	12	623
2017	University certificate or diploma below the bachelor's level	29	47	10	10	4	0	76	14	140
2017	Bachelor's degree	31	45	11	10	4	0	75	14	1116
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	41	9	8	5	1	78	13	821
2014	Secondary or high school graduation certificate or equivalent or less	28	45	12	8	5	1	74	14	458
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	42	14	10	6	0	70	16	686
2014	University certificate or diploma below the bachelor's level	22	49	15	11	4	0	70	14	162
2014	Bachelor's degree	23	47	10	12	8	0	71	20	1082
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	44	10	11	8	0	71	19	828
2011	Secondary or high school graduation certificate or equivalent or less	39	39	10	7	4	0	79	11	601
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	40	11	7	4	0	78	11	953
2011	University certificate or diploma below the bachelor's level	40	35	10	8	7	0	75	15	242
2011	Bachelor's degree	30	41	12	11	6	0	71	17	1280
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	38	11	10	6	0	73	16	931
2008	Secondary or high school graduation certificate or equivalent or less	38	42	9	7	3	0	81	10	486
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	39	9	9	4	0	78	13	712
2008	University certificate or diploma below the bachelor's level	37	38	12	7	6	0	75	14	182
2008	Bachelor's degree	32	45	10	9	5	0	77	13	876
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	39	9	8	6	0	78	13	604

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	36	36	12	10	6	0	0	73	16	392
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	37	13	13	8	0	0	66	21	623
2017	University certificate or diploma below the bachelor's level	19	37	21	14	7	0	1	57	22	140
2017	Bachelor's degree	24	37	16	14	8	1	0	62	22	1113
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	38	13	15	9	0	1	63	24	821
2014	Secondary or high school graduation certificate or equivalent or less	26	31	19	12	10	0	1	58	22	458
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	33	18	15	11	0	0	56	26	685
2014	University certificate or diploma below the bachelor's level	17	38	20	13	11	1	0	56	24	161
2014	Bachelor's degree	19	36	15	16	14	0	0	55	30	1082
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	37	17	15	14	0	0	54	29	829
2011	Secondary or high school graduation certificate or equivalent or less	28	37	16	10	8	0	1	66	19	601
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	35	14	14	10	0	0	61	25	953
2011	University certificate or diploma below the bachelor's level	22	37	11	19	11	0	0	59	30	242
2011	Bachelor's degree	20	42	13	14	11	0	0	62	24	1281
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	42	14	12	10	1	0	63	22	930

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	30	43	12	9	5	0	74	14	389
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	42	11	10	5	0	73	15	623
2017	University certificate or diploma below the bachelor's level	23	36	20	14	6	1	59	21	140
2017	Bachelor's degree	22	44	12	14	8	0	66	22	1116
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	40	12	15	7	0	65	22	822

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	43	41	9	3	2	1	0	86	5	391
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	41	10	4	4	1	0	82	8	623
2017	University certificate or diploma below the bachelor's level	37	39	13	5	5	0	0	76	10	139
2017	Bachelor's degree	34	42	11	8	4	0	0	77	12	1113
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	41	7	7	3	0	0	82	11	820
2014	Secondary or high school graduation certificate or equivalent or less	36	42	14	4	3	0	1	79	7	458
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	41	13	6	2	1	1	78	8	685
2014	University certificate or diploma below the bachelor's level	31	47	11	8	4	0	0	78	11	162
2014	Bachelor's degree	33	41	13	8	4	0	0	75	12	1082
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	41	9	7	5	0	0	79	12	829
2011	Secondary or high school graduation certificate or equivalent or less	45	41	8	3	2	0	0	87	5	602
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	41	11	5	3	1	0	81	8	953
2011	University certificate or diploma below the bachelor's level	41	38	13	4	3	1	0	79	8	242
2011	Bachelor's degree	36	45	9	6	4	1	0	81	10	1281
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	41	7	7	3	1	0	82	10	930
2008	Secondary or high school graduation certificate or equivalent or less	45	39	10	4	2	0	0	84	5	490
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	38	9	5	2	1	0	84	7	719
2008	University certificate or diploma below the bachelor's level	48	32	7	5	5	2	0	82	10	183
2008	Bachelor's degree	37	43	10	6	3	1	0	82	9	878
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	37	5	6	4	0	0	84	10	607

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	36	37	13	7	6	0	74	13	391
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	38	15	9	8	1	68	17	624
2017	University certificate or diploma below the bachelor's level	21	38	20	12	9	0	59	21	138
2017	Bachelor's degree	25	40	15	11	9	0	65	20	1116
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	38	12	12	9	0	67	21	820

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	51	33	12	4	0	0	84	4	389
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	53	35	7	3	1	0	88	5	621
2017	University certificate or diploma below the bachelor's level	46	40	7	4	3	0	86	7	141
2017	Bachelor's degree	44	39	11	4	2	0	83	6	1116
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	40	9	4	2	0	85	6	820
2014	Secondary or high school graduation certificate or equivalent or less	60	29	6	2	1	1	90	4	457
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	59	30	9	1	1	0	89	2	685
2014	University certificate or diploma below the bachelor's level	55	35	9	1	1	0	89	2	162
2014	Bachelor's degree	50	33	10	4	3	0	83	7	1082
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	52	32	9	4	2	0	84	6	828
2011	Secondary or high school graduation certificate or equivalent or less	65	27	5	2	0	0	93	2	600
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	59	31	6	2	1	0	91	3	953
2011	University certificate or diploma below the bachelor's level	62	28	7	3	1	0	90	4	242
2011	Bachelor's degree	51	36	8	3	1	0	87	5	1281
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	52	34	9	4	1	0	86	5	931

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	33	40	12	10	3	0	1	74	14	388
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	41	11	12	5	1	1	72	17	619
2017	University certificate or diploma below the bachelor's level	24	38	14	15	9	1	0	62	24	140
2017	Bachelor's degree	26	44	13	11	6	0	0	70	17	1118
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	40	11	12	7	0	0	70	19	818
2014	Secondary or high school graduation certificate or equivalent or less	22	41	15	11	8	1	2	65	20	458
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	42	15	14	8	1	1	63	22	685
2014	University certificate or diploma below the bachelor's level	18	41	12	17	12	0	0	59	28	162
2014	Bachelor's degree	20	43	12	15	10	0	0	63	25	1082
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	40	11	15	12	0	0	62	27	828
2011	Secondary or high school graduation certificate or equivalent or less	36	38	11	9	6	0	0	74	15	600
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	39	12	12	6	1	1	69	18	953
2011	University certificate or diploma below the bachelor's level	31	42	8	11	7	0	0	74	18	242
2011	Bachelor's degree	27	44	12	11	6	0	0	71	17	1281
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	43	9	11	6	1	0	74	17	931

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	37	38	15	7	3	0	0	75	10	389
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	38	12	8	5	0	0	75	13	621
2017	University certificate or diploma below the bachelor's level	23	38	18	12	9	1	1	61	21	141
2017	Bachelor's degree	30	41	13	11	5	0	0	70	17	1118
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	35	13	13	7	0	1	66	20	819
2014	Secondary or high school graduation certificate or equivalent or less	31	38	15	8	7	0	1	70	15	458
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	34	18	13	7	0	1	63	19	686
2014	University certificate or diploma below the bachelor's level	22	41	17	11	8	0	1	63	20	162
2014	Bachelor's degree	26	34	15	14	10	0	0	60	25	1082
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	37	14	14	13	0	0	60	27	829

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	43	35	10	7	4	0	1	79	12	388
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	37	13	7	6	0	0	75	13	619
2017	University certificate or diploma below the bachelor's level	26	32	20	14	7	0	0	58	21	141
2017	Bachelor's degree	26	41	13	13	6	0	0	67	20	1117
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	37	14	14	8	0	0	63	22	817
2014	Secondary or high school graduation certificate or equivalent or less	29	41	15	8	6	1	1	71	14	458
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	36	16	13	7	1	0	64	20	686
2014	University certificate or diploma below the bachelor's level	21	48	12	13	7	0	0	68	19	162
2014	Bachelor's degree	21	37	17	13	11	1	0	59	24	1082
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	35	13	16	13	0	0	57	29	828
2011	Secondary or high school graduation certificate or equivalent or less	39	38	11	6	4	1	1	79	10	601
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	37	14	9	4	1	0	74	12	951
2011	University certificate or diploma below the bachelor's level	39	30	13	11	6	1	0	69	17	242
2011	Bachelor's degree	30	43	12	11	4	1	1	73	15	1277
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	42	13	9	4	0	0	73	13	930

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	47	37	10	4	1	0	0	84	6	390
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	40	12	5	3	0	0	80	8	618
2017	University certificate or diploma below the bachelor's level	30	41	21	5	3	0	0	72	7	141
2017	Bachelor's degree	34	43	10	8	4	0	0	78	12	1116
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	40	10	8	3	0	0	78	11	816
2014	Secondary or high school graduation certificate or equivalent or less	41	38	11	5	5	0	1	79	9	458
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	41	15	6	3	0	0	76	9	685
2014	University certificate or diploma below the bachelor's level	32	46	14	5	3	0	0	78	9	162
2014	Bachelor's degree	30	39	15	10	7	0	0	69	16	1080
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	38	13	9	6	0	0	72	15	829
2011	Secondary or high school graduation certificate or equivalent or less	47	36	10	6	1	0	0	83	8	602
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	40	10	5	2	0	0	83	7	953
2011	University certificate or diploma below the bachelor's level	44	37	8	7	4	0	0	81	11	242
2011	Bachelor's degree	35	43	9	8	4	1	0	79	12	1280
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	40	10	8	4	0	0	78	12	931
2008	Secondary or high school graduation certificate or equivalent or less	44	42	7	5	2	0	0	86	6	491
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	38	8	6	3	0	0	84	8	719
2008	University certificate or diploma below the bachelor's level	45	36	10	7	2	0	0	81	9	182
2008	Bachelor's degree	37	45	7	8	3	0	0	82	11	880
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	40	7	5	4	0	0	84	9	607

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	47	30	13	4	5	0	2	78	9	391
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	37	15	4	5	0	1	75	9	624
2017	University certificate or diploma below the bachelor's level	34	33	14	8	9	0	2	68	17	141
2017	Bachelor's degree	30	35	20	8	6	0	1	66	14	1117
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	36	16	11	8	1	1	65	19	822
2014	Secondary or high school graduation certificate or equivalent or less	37	32	16	8	6	0	1	70	14	458
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	33	17	8	5	0	1	70	13	686
2014	University certificate or diploma below the bachelor's level	29	30	15	14	10	0	1	60	24	162
2014	Bachelor's degree	27	31	22	12	7	0	1	59	20	1082
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	34	19	11	12	0	1	58	23	829
2011	Secondary or high school graduation certificate or equivalent or less	36	31	17	9	5	0	1	68	15	603
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	32	20	8	4	0	1	68	12	950
2011	University certificate or diploma below the bachelor's level	30	28	26	9	7	0	0	58	16	241
2011	Bachelor's degree	27	35	20	10	8	0	1	62	18	1281
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	35	21	10	8	0	1	60	19	929
2008	Secondary or high school graduation certificate or equivalent or less	26	34	20	11	8	0	1	61	19	492
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	33	21	10	7	0	0	62	17	718
2008	University certificate or diploma below the bachelor's level	18	34	25	12	11	0	1	52	23	183
2008	Bachelor's degree	18	35	23	13	10	0	0	53	23	879
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	33	25	13	11	0	0	51	24	605

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	9	24	34	19	9	0	5	30	35	389
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	25	35	17	9	1	4	27	36	618
2017	University certificate or diploma below the bachelor's level	12	31	33	12	7	1	3	20	45	141
2017	Bachelor's degree	14	26	38	13	6	1	2	19	41	1112
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	26	40	15	4	1	3	20	39	819
2014	Secondary or high school graduation certificate or equivalent or less	11	29	34	15	7	1	3	23	42	454
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	28	34	16	5	1	2	22	43	685
2014	University certificate or diploma below the bachelor's level	13	32	35	14	5	1	1	20	45	161
2014	Bachelor's degree	15	29	36	12	6	1	1	18	45	1078
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	33	37	12	4	0	1	17	46	827
2011	Secondary or high school graduation certificate or equivalent or less	13	28	32	16	6	1	3	23	43	601
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	29	33	17	6	2	3	24	42	950
2011	University certificate or diploma below the bachelor's level	19	26	30	18	5	0	2	23	47	241
2011	Bachelor's degree	12	28	35	17	5	0	2	23	41	1281
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	26	39	16	5	1	1	22	39	929
2008	Secondary or high school graduation certificate or equivalent or less	14	27	36	13	6	1	3	20	43	492
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	30	33	18	4	1	2	23	44	715
2008	University certificate or diploma below the bachelor's level	16	30	35	9	9	0	2	19	46	182
2008	Bachelor's degree	14	29	37	15	5	0	1	20	43	880
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	26	40	17	5	0	1	23	37	607

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	7	18	25	22	19	3	5	45	27	387
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	17	31	20	15	3	5	38	27	618
2017	University certificate or diploma below the bachelor's level	15	22	28	14	13	1	6	30	40	140
2017	Bachelor's degree	13	22	31	20	9	3	2	31	36	1112
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	25	32	19	9	2	3	29	37	816
2014	Secondary or high school graduation certificate or equivalent or less	12	20	32	18	11	4	3	31	35	455
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	21	31	19	9	4	4	31	35	684
2014	University certificate or diploma below the bachelor's level	20	24	26	15	11	2	2	28	46	162
2014	Bachelor's degree	16	25	30	16	9	2	1	26	43	1077
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	27	32	17	6	1	1	24	43	829
2011	Secondary or high school graduation certificate or equivalent or less	11	20	27	21	13	4	4	37	34	601
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	23	26	22	12	4	4	36	36	949
2011	University certificate or diploma below the bachelor's level	17	21	24	24	10	2	2	35	39	240
2011	Bachelor's degree	12	22	29	21	12	2	3	35	35	1276
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	19	30	28	10	2	2	39	30	927
2008	Secondary or high school graduation certificate or equivalent or less	9	22	29	22	12	2	2	36	33	491
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	21	29	22	10	2	2	33	36	713
2008	University certificate or diploma below the bachelor's level	16	19	35	16	8	2	3	26	38	182
2008	Bachelor's degree	15	24	29	20	9	1	1	29	40	880
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	23	30	24	7	2	1	32	37	603

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	18	26	25	14	8	3	7	24	48	387
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	25	30	11	10	2	5	23	46	621
2017	University certificate or diploma below the bachelor's level	29	28	23	12	4	3	1	16	60	141
2017	Bachelor's degree	21	27	30	12	5	2	2	18	51	1114
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	31	27	9	4	1	3	13	58	816
2014	Secondary or high school graduation certificate or equivalent or less	25	24	25	13	6	2	5	20	52	455
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	28	29	11	6	1	3	17	53	686
2014	University certificate or diploma below the bachelor's level	24	39	19	8	6	1	2	15	65	162
2014	Bachelor's degree	27	28	25	12	5	1	2	17	57	1080
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	30	26	10	4	1	0	14	59	828
2011	Secondary or high school graduation certificate or equivalent or less	17	24	29	15	9	2	5	25	44	599
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	25	30	15	9	1	4	25	43	946
2011	University certificate or diploma below the bachelor's level	23	28	27	15	5	0	2	21	52	241
2011	Bachelor's degree	19	27	29	14	7	1	2	22	48	1277
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	29	30	14	4	1	1	18	51	928
2008	Secondary or high school graduation certificate or equivalent or less	16	27	31	14	6	1	5	22	45	491
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	30	28	14	6	2	2	21	50	714
2008	University certificate or diploma below the bachelor's level	24	26	32	10	6	0	2	17	51	183
2008	Bachelor's degree	19	28	33	14	4	1	2	18	48	880
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	31	29	15	5	2	1	21	49	604

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	7	17	23	30	18	1	5	51	25	386
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	20	32	19	15	1	3	35	31	617
2017	University certificate or diploma below the bachelor's level	17	19	32	20	8	1	3	30	37	141
2017	Bachelor's degree	12	21	33	20	10	1	2	31	35	1108
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	21	37	17	7	1	2	25	37	814
2014	Secondary or high school graduation certificate or equivalent or less	10	21	31	20	11	1	4	33	34	452
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	20	33	24	7	1	3	32	34	685
2014	University certificate or diploma below the bachelor's level	13	23	33	22	6	1	2	29	37	162
2014	Bachelor's degree	15	23	31	20	9	1	1	29	39	1079
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	26	34	17	5	1	1	23	42	828
2011	Secondary or high school graduation certificate or equivalent or less	12	18	33	21	12	1	3	34	31	598
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	17	37	22	12	2	3	35	27	947
2011	University certificate or diploma below the bachelor's level	16	28	26	18	9	1	2	28	45	240
2011	Bachelor's degree	11	20	36	20	11	1	2	32	32	1279
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	23	37	22	6	1	1	28	34	927
2008	Secondary or high school graduation certificate or equivalent or less	10	20	32	23	9	1	4	34	32	489
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	19	33	25	10	1	2	35	31	712
2008	University certificate or diploma below the bachelor's level	15	26	34	18	5	0	2	24	42	183
2008	Bachelor's degree	11	21	38	20	8	0	1	29	33	880
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	21	39	21	6	1	1	28	33	607

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	11	19	23	20	18	2	7	41	33	388
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	19	29	15	14	1	4	31	38	621
2017	University certificate or diploma below the bachelor's level	26	20	26	14	9	2	3	25	48	140
2017	Bachelor's degree	19	24	28	15	9	2	3	25	45	1114
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	23	30	14	5	2	4	20	48	816
2014	Secondary or high school graduation certificate or equivalent or less	26	23	27	11	8	1	5	19	52	456
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	26	26	11	6	1	4	18	55	684
2014	University certificate or diploma below the bachelor's level	32	26	18	12	7	0	4	21	61	162
2014	Bachelor's degree	31	26	23	12	5	1	2	17	59	1080
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	28	27	11	4	1	1	15	58	827
2011	Secondary or high school graduation certificate or equivalent or less	17	24	24	19	11	1	5	32	43	600
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	23	26	17	10	1	4	29	44	950
2011	University certificate or diploma below the bachelor's level	25	28	27	12	5	1	3	18	55	240
2011	Bachelor's degree	21	30	25	13	7	2	2	21	52	1278
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	26	30	16	6	1	2	22	47	928
2008	Secondary or high school graduation certificate or equivalent or less	19	23	25	17	11	1	4	30	44	489
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	25	24	17	9	1	2	28	47	713
2008	University certificate or diploma below the bachelor's level	26	28	27	11	6	0	1	17	55	183
2008	Bachelor's degree	24	27	26	15	6	1	2	21	52	880
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	26	30	18	6	2	2	25	44	607

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	11	18	23	20	18	3	6	42	32	388
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	24	24	17	14	3	5	34	40	620
2017	University certificate or diploma below the bachelor's level	21	20	31	11	9	3	5	21	45	141
2017	Bachelor's degree	17	23	28	16	11	3	2	28	42	1114
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	23	31	17	7	3	3	26	41	814
2014	Secondary or high school graduation certificate or equivalent or less	13	23	25	18	10	4	7	32	40	456
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	20	27	20	10	3	5	33	38	684
2014	University certificate or diploma below the bachelor's level	20	20	26	18	9	2	5	29	43	161
2014	Bachelor's degree	17	21	30	19	9	2	2	29	40	1079
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	22	33	17	8	1	1	26	40	828
2011	Secondary or high school graduation certificate or equivalent or less	15	21	28	16	11	3	6	30	39	601
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	22	28	18	10	4	4	30	39	950
2011	University certificate or diploma below the bachelor's level	18	22	27	17	11	2	4	29	42	240
2011	Bachelor's degree	15	22	30	19	9	2	4	30	39	1278
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	23	32	20	8	3	2	30	36	929
2008	Secondary or high school graduation certificate or equivalent or less	18	22	28	16	8	3	4	27	43	491
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	25	24	20	7	2	3	28	46	714
2008	University certificate or diploma below the bachelor's level	24	29	24	11	6	3	4	18	56	183
2008	Bachelor's degree	21	26	27	16	7	1	2	23	49	881
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	25	30	16	7	3	2	24	44	606

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	15	19	30	17	10	4	6	29	37	386
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	25	30	14	10	3	4	26	41	618
2017	University certificate or diploma below the bachelor's level	23	34	26	8	4	3	3	12	61	140
2017	Bachelor's degree	22	28	30	10	6	2	2	17	52	1114
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	29	30	8	4	2	3	12	56	817
2014	Secondary or high school graduation certificate or equivalent or less	23	22	30	10	8	2	4	19	49	456
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	27	33	11	6	2	3	18	48	684
2014	University certificate or diploma below the bachelor's level	26	30	21	12	6	4	1	19	59	162
2014	Bachelor's degree	26	27	29	10	5	2	1	15	55	1081
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	29	27	9	3	1	1	13	59	826

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	75	12	4	4	2	0	2	89	6	391
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	64	17	6	6	4	0	3	84	10	624
2017	University certificate or diploma below the bachelor's level	68	15	6	5	2	0	3	86	8	141
2017	Bachelor's degree	66	16	6	5	3	0	4	86	8	1115
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	65	17	5	6	4	0	4	85	10	822
2014	Secondary or high school graduation certificate or equivalent or less	67	15	6	4	2	1	4	87	7	458
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	65	17	6	5	2	0	4	86	7	686
2014	University certificate or diploma below the bachelor's level	69	12	7	3	5	0	4	84	9	162
2014	Bachelor's degree	67	14	5	5	4	0	5	86	9	1082
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	68	13	5	6	3	0	4	85	10	829
2011	Secondary or high school graduation certificate or equivalent or less	67	17	6	4	3	0	3	87	7	600
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	66	13	6	5	3	1	5	84	9	952
2011	University certificate or diploma below the bachelor's level	69	11	4	7	4	0	5	84	12	241
2011	Bachelor's degree	69	12	6	4	3	0	5	86	8	1278
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	68	12	6	6	5	0	2	82	11	930
2008	Secondary or high school graduation certificate or equivalent or less	62	15	6	5	5	0	7	83	11	490
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	64	12	6	5	4	1	8	84	10	718
2008	University certificate or diploma below the bachelor's level	65	6	7	8	4	1	9	79	13	183
2008	Bachelor's degree	68	11	5	4	3	0	8	86	8	882
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	67	12	5	4	4	0	7	85	9	607

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	32	31	12	8	7	6	4	71	16	392
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	33	15	12	9	4	3	62	22	624
2017	University certificate or diploma below the bachelor's level	23	29	15	14	14	3	3	55	30	141
2017	Bachelor's degree	21	36	14	10	10	5	4	63	22	1115
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	31	14	14	9	6	3	60	25	823
2014	Secondary or high school graduation certificate or equivalent or less	28	28	13	11	12	5	3	61	25	458
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	31	17	13	12	3	2	55	26	686
2014	University certificate or diploma below the bachelor's level	22	29	12	16	11	4	5	57	30	162
2014	Bachelor's degree	25	29	14	13	11	4	3	58	26	1082
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	29	16	11	12	3	2	59	24	829

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	47	29	10	8	6	1	0	76	14	392
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	31	10	8	9	1	0	72	17	621
2017	University certificate or diploma below the bachelor's level	35	32	12	12	8	1	0	68	20	141
2017	Bachelor's degree	38	33	10	9	9	1	0	72	18	1117
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	29	8	14	7	1	1	71	21	823
2014	Secondary or high school graduation certificate or equivalent or less	41	29	8	10	10	2	1	72	20	458
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	30	10	13	8	1	0	68	22	684
2014	University certificate or diploma below the bachelor's level	39	28	7	15	10	0	0	67	25	162
2014	Bachelor's degree	36	29	11	12	11	1	0	66	23	1082
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	29	8	12	10	0	0	69	22	828

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	40	32	8	11	5	2	1	75	16	392
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	35	14	12	7	1	0	67	19	624
2017	University certificate or diploma below the bachelor's level	27	36	14	14	8	1	0	63	23	141
2017	Bachelor's degree	30	39	11	11	8	1	0	70	19	1114
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	37	9	13	6	2	1	71	20	821
2014	Secondary or high school graduation certificate or equivalent or less	27	35	12	13	8	2	2	65	22	458
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	37	15	15	7	1	1	62	23	685
2014	University certificate or diploma below the bachelor's level	26	37	13	17	5	1	1	64	23	160
2014	Bachelor's degree	23	39	12	15	8	1	1	64	24	1082
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	39	11	13	8	1	0	68	21	828
2011	Secondary or high school graduation certificate or equivalent or less	32	33	10	13	9	3	1	67	23	602
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	33	13	14	9	3	0	63	24	952
2011	University certificate or diploma below the bachelor's level	30	36	12	12	10	1	0	66	22	241
2011	Bachelor's degree	27	39	11	14	7	2	1	67	21	1280
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	40	11	11	6	1	0	71	17	929
2008	Secondary or high school graduation certificate or equivalent or less	31	37	12	10	8	2	1	69	19	492
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	35	12	12	9	1	1	66	22	717
2008	University certificate or diploma below the bachelor's level	23	38	12	15	10	2	1	63	25	183
2008	Bachelor's degree	26	42	9	14	7	1	0	69	21	881
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	37	9	11	6	2	0	75	17	606

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	35	25	12	9	7	11	1	69	18	390
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	25	17	13	6	9	2	59	22	621
2017	University certificate or diploma below the bachelor's level	25	27	13	14	10	10	1	58	27	141
2017	Bachelor's degree	28	28	14	10	9	10	1	63	21	1114
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	29	12	13	7	8	2	65	22	818
2014	Secondary or high school graduation certificate or equivalent or less	28	26	13	11	13	7	3	59	26	457
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	27	19	15	9	7	2	53	26	685
2014	University certificate or diploma below the bachelor's level	23	29	17	10	12	6	2	57	24	162
2014	Bachelor's degree	25	30	14	13	9	7	1	60	25	1081
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	26	13	12	11	6	1	61	25	828
2011	Secondary or high school graduation certificate or equivalent or less	31	23	13	12	14	6	1	58	28	601
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	25	14	12	14	6	1	57	28	952
2011	University certificate or diploma below the bachelor's level	27	25	15	11	16	5	0	55	29	241
2011	Bachelor's degree	30	29	13	13	10	6	1	63	24	1280
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	29	13	11	9	6	1	64	21	929
2008	Secondary or high school graduation certificate or equivalent or less	30	30	13	11	9	6	1	65	21	492
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	29	12	14	12	5	1	60	28	717
2008	University certificate or diploma below the bachelor's level	28	25	11	16	15	5	1	56	33	183
2008	Bachelor's degree	27	31	12	14	8	7	0	63	24	880
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	25	11	10	9	6	1	68	21	605

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	20	22	17	12	11	15	2	52	28	390
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	21	18	15	14	15	3	43	35	623
2017	University certificate or diploma below the bachelor's level	9	19	21	20	15	13	3	33	42	140
2017	Bachelor's degree	12	21	17	16	15	16	2	41	39	1114
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	22	16	21	13	13	5	40	41	817
2014	Secondary or high school graduation certificate or equivalent or less	15	18	16	18	18	12	3	39	42	458
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	20	22	17	16	12	4	34	40	685
2014	University certificate or diploma below the bachelor's level	10	17	21	21	17	12	2	31	45	162
2014	Bachelor's degree	9	19	18	20	18	13	2	33	46	1081
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	23	17	21	18	10	3	36	45	828

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	50	33	9	5	3	0	83	8	390
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	38	10	7	4	0	80	11	621
2017	University certificate or diploma below the bachelor's level	36	34	11	13	6	0	70	19	140
2017	Bachelor's degree	39	41	8	7	5	0	80	12	1114
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	40	7	9	3	0	80	12	818
2014	Secondary or high school graduation certificate or equivalent or less	36	36	12	10	5	1	73	15	458
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	41	10	10	5	0	74	16	685
2014	University certificate or diploma below the bachelor's level	29	45	9	11	6	0	74	17	162
2014	Bachelor's degree	35	40	9	11	5	0	76	15	1082
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	37	10	9	4	0	76	13	828

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	47	32	8	9	3	1	0	80	12	390
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	35	10	8	5	1	0	76	13	624
2017	University certificate or diploma below the bachelor's level	26	47	10	11	5	0	1	74	16	141
2017	Bachelor's degree	33	38	11	9	7	1	1	72	16	1117
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	35	11	12	8	0	1	69	20	819
2014	Secondary or high school graduation certificate or equivalent or less	40	33	11	7	7	1	2	75	14	458
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	34	13	7	7	0	0	73	14	686
2014	University certificate or diploma below the bachelor's level	38	27	13	15	5	1	1	66	20	162
2014	Bachelor's degree	35	35	13	9	8	0	0	71	17	1080
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	36	11	12	8	0	0	68	20	828
2011	Secondary or high school graduation certificate or equivalent or less	39	32	11	11	6	1	0	72	17	603
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	32	13	10	6	1	0	71	16	951
2011	University certificate or diploma below the bachelor's level	40	29	11	13	5	1	0	70	18	242
2011	Bachelor's degree	30	37	12	12	7	1	0	69	20	1280
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	38	11	10	8	0	0	71	18	931
2008	Secondary or high school graduation certificate or equivalent or less	41	32	8	8	8	1	1	75	16	489
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	34	11	10	8	1	1	70	18	717
2008	University certificate or diploma below the bachelor's level	31	38	13	8	9	1	1	70	17	183
2008	Bachelor's degree	26	36	14	14	9	0	1	63	23	881
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	39	9	13	10	1	0	69	22	604

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	55	23	10	4	5	2	1	80	9	392
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	49	27	11	5	5	2	0	78	10	620
2017	University certificate or diploma below the bachelor's level	31	40	14	4	7	2	1	73	12	141
2017	Bachelor's degree	45	31	9	6	6	2	1	78	12	1118
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	28	12	9	6	2	1	73	15	821
2014	Secondary or high school graduation certificate or equivalent or less	43	29	11	7	6	2	2	75	14	458
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	28	13	8	6	2	1	72	15	686
2014	University certificate or diploma below the bachelor's level	42	32	11	9	4	1	1	75	13	162
2014	Bachelor's degree	40	31	12	9	6	2	0	72	15	1080
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	30	11	8	9	2	0	72	17	829
2011	Secondary or high school graduation certificate or equivalent or less	42	28	11	8	7	3	1	73	15	603
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	29	14	8	5	2	1	73	13	952
2011	University certificate or diploma below the bachelor's level	46	24	11	13	4	1	0	72	17	242
2011	Bachelor's degree	40	31	12	8	6	2	1	73	15	1278
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	31	10	7	6	2	1	77	13	931
2008	Secondary or high school graduation certificate or equivalent or less	43	29	11	7	7	3	1	75	14	490
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	28	12	9	7	1	0	72	16	719
2008	University certificate or diploma below the bachelor's level	38	29	14	11	7	2	1	68	18	183
2008	Bachelor's degree	37	31	12	9	7	3	1	71	16	880
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	32	8	9	7	3	0	76	16	602

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	50	31	7	6	5	2	0	82	11	392
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	32	10	9	5	0	0	75	15	624
2017	University certificate or diploma below the bachelor's level	34	38	11	8	7	1	1	72	16	141
2017	Bachelor's degree	40	34	9	9	6	1	0	75	15	1117
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	32	8	12	7	1	0	72	19	821
2014	Secondary or high school graduation certificate or equivalent or less	40	30	11	9	8	1	1	72	17	458
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	31	12	9	8	0	1	71	17	686
2014	University certificate or diploma below the bachelor's level	35	35	11	12	5	1	0	71	17	162
2014	Bachelor's degree	38	34	10	10	8	0	0	72	18	1080
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	33	9	12	8	1	0	70	20	829
2011	Secondary or high school graduation certificate or equivalent or less	41	31	9	11	7	1	0	73	18	603
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	34	10	11	6	1	1	73	17	951
2011	University certificate or diploma below the bachelor's level	41	32	7	14	6	0	0	73	20	242
2011	Bachelor's degree	38	34	10	10	7	1	0	73	18	1279
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	34	9	10	7	1	0	74	16	930
2008	Secondary or high school graduation certificate or equivalent or less	44	29	8	9	8	1	1	74	17	490
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	31	10	10	9	1	0	70	20	719
2008	University certificate or diploma below the bachelor's level	38	35	6	9	11	0	0	73	20	182
2008	Bachelor's degree	34	35	10	13	8	0	0	69	21	880
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	34	7	12	8	1	0	72	20	602

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	82	9	2	1	1	0	4	95	3	392
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	79	12	4	2	1	0	2	93	3	621
2017	University certificate or diploma below the bachelor's level	76	13	4	1	1	1	4	94	2	141
2017	Bachelor's degree	77	11	3	2	2	0	4	93	4	1118
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	76	12	4	3	2	0	4	91	5	822
2014	Secondary or high school graduation certificate or equivalent or less	75	13	4	2	1	1	4	93	2	458
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	75	13	5	1	2	0	5	92	3	686
2014	University certificate or diploma below the bachelor's level	80	11	2	3	1	0	2	93	4	162
2014	Bachelor's degree	75	11	5	1	2	0	6	92	4	1079
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	77	10	4	2	3	0	4	91	5	828
2011	Secondary or high school graduation certificate or equivalent or less	79	8	4	2	3	0	4	90	5	603
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	76	10	4	2	2	1	4	92	4	952
2011	University certificate or diploma below the bachelor's level	77	11	2	2	2	1	4	93	5	242
2011	Bachelor's degree	76	11	3	2	3	0	5	92	5	1280
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	75	12	4	3	3	0	3	90	6	931
2008	Secondary or high school graduation certificate or equivalent or less	76	8	3	2	2	0	8	92	5	492
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	75	8	4	2	2	0	9	91	4	717
2008	University certificate or diploma below the bachelor's level	75	4	6	4	2	0	9	86	7	183
2008	Bachelor's degree	77	7	3	2	3	1	8	91	6	882
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	77	7	5	2	2	1	7	90	4	606

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	56	19	7	4	6	4	3	82	11	390
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	24	9	6	5	4	4	78	12	622
2017	University certificate or diploma below the bachelor's level	42	31	3	8	6	6	5	81	16	141
2017	Bachelor's degree	46	27	7	6	7	4	4	79	14	1116
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	28	9	7	8	3	6	74	17	819
2014	Secondary or high school graduation certificate or equivalent or less	50	23	7	4	8	3	5	79	13	458
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	22	9	7	9	3	5	73	17	686
2014	University certificate or diploma below the bachelor's level	45	25	5	7	10	2	6	76	19	162
2014	Bachelor's degree	43	23	8	7	10	3	5	73	18	1081
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	24	11	6	11	4	6	69	19	829
2011	Secondary or high school graduation certificate or equivalent or less	47	25	9	5	7	3	3	77	13	600
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	24	11	9	7	3	3	71	17	953
2011	University certificate or diploma below the bachelor's level	40	24	14	7	8	5	3	69	16	242
2011	Bachelor's degree	41	27	9	7	9	3	4	73	17	1280
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	26	10	9	7	5	6	72	17	930

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	60	24	6	5	4	1	0	84	10	389
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	56	24	8	6	5	1	0	81	11	622
2017	University certificate or diploma below the bachelor's level	45	34	5	9	5	1	1	81	14	141
2017	Bachelor's degree	51	27	9	6	6	1	0	79	12	1115
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	26	8	9	7	1	1	75	17	821

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	64	20	7	3	4	2	0	85	7	390
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	56	24	8	5	5	3	0	82	9	621
2017	University certificate or diploma below the bachelor's level	46	28	9	11	3	3	1	77	14	141
2017	Bachelor's degree	54	25	9	5	5	2	0	81	10	1117
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	51	24	11	6	6	2	0	76	13	819

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	61	21	9	4	5	0	0	82	9	390
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	55	25	7	5	6	1	0	81	11	623
2017	University certificate or diploma below the bachelor's level	41	32	12	7	7	1	1	74	14	141
2017	Bachelor's degree	46	30	11	6	6	1	0	77	12	1117
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	26	10	9	9	0	0	71	18	818
2014	Secondary or high school graduation certificate or equivalent or less	49	26	8	8	7	0	1	77	15	458
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	24	12	8	7	0	0	73	16	686
2014	University certificate or diploma below the bachelor's level	47	25	13	8	7	0	1	72	15	162
2014	Bachelor's degree	45	28	11	8	7	0	0	73	16	1082
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	30	11	9	9	0	1	71	19	829

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	31	38	12	8	4	1	4	74	13	73
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	34	19	11	5	3	3	63	17	122
2017	University certificate or diploma below the bachelor's level	8	44	19	8	13	0	8	56	23	38
2017	Bachelor's degree	19	34	16	13	5	3	10	61	21	318
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	36	17	14	8	2	6	58	24	338
2014	Secondary or high school graduation certificate or equivalent or less	33	34	7	15	9	1	1	69	24	80
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	36	15	7	10	3	6	64	19	133
2014	University certificate or diploma below the bachelor's level	14	39	22	13	5	0	7	57	19	41
2014	Bachelor's degree	20	31	18	13	7	5	6	57	23	308
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	33	19	12	9	3	7	56	23	339

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	36	31	14	7	6	5	0	71	14	391
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	33	18	10	6	6	1	63	17	624
2017	University certificate or diploma below the bachelor's level	22	32	16	16	8	5	1	57	26	141
2017	Bachelor's degree	23	35	17	13	8	5	0	61	21	1117
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	33	16	15	7	6	1	59	24	823
2014	Secondary or high school graduation certificate or equivalent or less	24	32	18	10	8	7	2	61	20	457
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	33	21	13	8	6	0	56	22	686
2014	University certificate or diploma below the bachelor's level	17	33	19	14	9	9	0	54	25	162
2014	Bachelor's degree	19	34	16	14	10	7	0	57	26	1081
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	31	18	14	11	6	0	54	27	827
2011	Secondary or high school graduation certificate or equivalent or less	21	32	20	12	8	7	0	57	21	603
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	32	17	12	11	6	0	58	24	950
2011	University certificate or diploma below the bachelor's level	22	29	16	12	17	5	0	53	30	240
2011	Bachelor's degree	21	34	17	13	9	6	0	59	24	1280
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	33	19	11	9	6	0	58	21	927

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	36	31	15	7	7	4	0	70	15	390
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	34	19	11	8	4	0	60	20	624
2017	University certificate or diploma below the bachelor's level	22	20	26	18	10	3	1	44	29	141
2017	Bachelor's degree	20	35	17	16	9	3	0	57	26	1117
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	34	17	18	10	3	0	54	29	821
2014	Secondary or high school graduation certificate or equivalent or less	22	30	21	13	9	5	1	55	23	457
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	31	22	17	9	3	0	50	27	686
2014	University certificate or diploma below the bachelor's level	20	26	20	17	12	5	0	48	31	162
2014	Bachelor's degree	16	33	19	16	14	2	0	49	31	1082
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	30	19	17	16	3	0	47	34	828
2011	Secondary or high school graduation certificate or equivalent or less	21	34	17	13	11	3	0	57	25	603
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	32	17	14	12	3	1	56	27	951
2011	University certificate or diploma below the bachelor's level	21	30	20	12	15	2	0	51	28	241
2011	Bachelor's degree	19	35	19	14	10	3	0	55	25	1280
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	36	18	14	12	3	0	54	28	928
2008	Secondary or high school graduation certificate or equivalent or less	24	34	19	9	10	3	1	60	20	490
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	38	16	11	12	3	0	60	23	718
2008	University certificate or diploma below the bachelor's level	17	29	23	14	14	3	0	47	29	182
2008	Bachelor's degree	18	36	17	15	12	2	0	55	27	883
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	36	14	18	9	3	0	57	28	605

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	28	31	18	9	8	6	0	63	18	391
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	31	21	16	9	6	1	51	26	622
2017	University certificate or diploma below the bachelor's level	13	20	26	18	13	9	1	36	35	141
2017	Bachelor's degree	13	32	19	20	12	5	0	47	33	1116
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	31	17	23	12	6	1	45	37	819
2014	Secondary or high school graduation certificate or equivalent or less	15	28	21	16	11	8	1	47	30	457
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	29	23	17	11	7	0	45	30	686
2014	University certificate or diploma below the bachelor's level	10	32	17	15	15	10	1	47	34	162
2014	Bachelor's degree	10	29	18	22	16	5	0	41	39	1082
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	25	22	23	17	4	0	36	41	826
2011	Secondary or high school graduation certificate or equivalent or less	14	34	19	16	11	6	0	50	29	602
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	33	19	16	10	8	1	51	28	950
2011	University certificate or diploma below the bachelor's level	14	33	19	18	14	2	0	48	32	242
2011	Bachelor's degree	10	35	19	21	10	5	0	47	33	1280
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	36	18	20	10	6	0	48	32	927
2008	Secondary or high school graduation certificate or equivalent or less	14	37	17	15	9	7	1	56	26	491
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	34	18	20	10	5	0	49	32	719
2008	University certificate or diploma below the bachelor's level	9	31	21	21	15	4	0	42	37	183
2008	Bachelor's degree	8	33	19	24	11	4	0	43	37	881
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	32	18	25	10	6	0	44	37	605

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	31	29	13	10	11	5	0	63	23	391
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	31	19	14	11	6	0	54	26	622
2017	University certificate or diploma below the bachelor's level	18	19	22	11	19	10	1	42	33	141
2017	Bachelor's degree	15	29	18	15	16	7	0	47	34	1116
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	24	16	20	16	6	1	45	39	822
2014	Secondary or high school graduation certificate or equivalent or less	16	25	19	16	13	8	1	46	33	457
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	27	19	18	13	7	0	45	34	686
2014	University certificate or diploma below the bachelor's level	10	31	22	14	15	8	0	44	32	162
2014	Bachelor's degree	12	27	19	17	19	7	0	42	38	1082
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	24	17	17	22	6	0	39	42	828
2011	Secondary or high school graduation certificate or equivalent or less	20	32	19	11	10	8	0	57	23	602
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	31	19	13	11	7	0	52	27	949
2011	University certificate or diploma below the bachelor's level	16	28	21	14	14	6	0	47	30	242
2011	Bachelor's degree	17	33	15	16	12	7	0	54	30	1281
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	32	17	16	12	6	0	52	30	926
2008	Secondary or high school graduation certificate or equivalent or less	17	35	14	13	11	9	1	58	27	491
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	32	18	13	13	8	0	52	29	719
2008	University certificate or diploma below the bachelor's level	12	27	14	20	19	8	0	42	42	183
2008	Bachelor's degree	13	27	17	21	14	8	0	44	38	882
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	32	16	15	14	8	0	50	32	604

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	26	35	15	13	8	3	0	64	21	389
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	36	17	15	10	4	0	55	26	622
2017	University certificate or diploma below the bachelor's level	10	21	27	19	16	4	1	33	38	141
2017	Bachelor's degree	14	33	15	21	13	3	0	49	35	1115
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	34	15	20	15	3	1	48	36	820
2014	Secondary or high school graduation certificate or equivalent or less	15	31	18	17	13	4	2	50	31	457
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	31	20	18	14	3	0	47	33	686
2014	University certificate or diploma below the bachelor's level	10	34	19	17	17	4	0	45	35	162
2014	Bachelor's degree	10	30	19	21	18	2	0	40	40	1081
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	30	19	21	19	2	0	40	40	827
2011	Secondary or high school graduation certificate or equivalent or less	17	34	16	18	12	3	0	52	31	601
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	34	17	18	12	3	0	51	31	948
2011	University certificate or diploma below the bachelor's level	12	36	18	18	14	2	0	49	33	242
2011	Bachelor's degree	12	35	15	23	11	2	0	49	35	1278
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	36	18	21	12	2	0	48	34	927
2008	Secondary or high school graduation certificate or equivalent or less	18	39	13	16	10	3	0	59	27	492
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	37	16	18	11	2	0	54	30	718
2008	University certificate or diploma below the bachelor's level	10	33	16	25	13	3	0	45	39	182
2008	Bachelor's degree	11	36	15	24	12	2	0	48	37	882
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	38	14	21	12	2	0	51	34	605

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	29	44	17	7	2	0	0	73	10	392
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	40	19	8	4	1	1	68	12	624
2017	University certificate or diploma below the bachelor's level	16	46	22	9	5	2	0	64	14	141
2017	Bachelor's degree	20	45	15	14	5	1	0	65	20	1116
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	42	16	14	7	0	0	62	21	819
2014	Secondary or high school graduation certificate or equivalent or less	24	38	22	9	4	2	1	64	14	458
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	41	20	10	5	3	1	64	15	685
2014	University certificate or diploma below the bachelor's level	21	45	14	12	6	1	0	67	18	162
2014	Bachelor's degree	16	43	19	12	8	2	0	60	20	1081
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	42	16	16	9	1	0	59	25	827
2011	Secondary or high school graduation certificate or equivalent or less	30	44	13	8	3	2	0	76	11	603
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	39	16	10	3	2	0	69	14	952
2011	University certificate or diploma below the bachelor's level	22	49	14	8	5	2	0	72	14	241
2011	Bachelor's degree	21	46	15	11	4	2	0	69	16	1281
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	44	14	15	6	1	0	64	21	929

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	37	40	14	4	2	3	0	79	6	392
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	47	16	5	1	4	0	77	6	621
2017	University certificate or diploma below the bachelor's level	20	49	16	7	1	6	0	74	9	140
2017	Bachelor's degree	30	46	13	7	2	2	0	78	9	1117
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	44	12	6	3	3	1	79	9	817
2014	Secondary or high school graduation certificate or equivalent or less	30	40	15	6	2	6	1	75	8	458
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	46	16	5	2	6	0	76	7	685
2014	University certificate or diploma below the bachelor's level	25	51	10	7	3	3	0	79	11	162
2014	Bachelor's degree	30	44	12	6	3	4	0	77	10	1081
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	42	13	6	3	2	0	77	9	828
2011	Secondary or high school graduation certificate or equivalent or less	31	41	16	5	3	5	0	76	8	603
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	41	15	6	2	5	1	75	9	951
2011	University certificate or diploma below the bachelor's level	24	44	16	8	4	3	1	71	12	241
2011	Bachelor's degree	30	41	15	6	3	5	0	75	10	1281
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	43	14	8	2	4	0	75	10	930

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	35	34	9	11	5	5	1	74	16	389
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	36	15	9	5	5	1	69	15	621
2017	University certificate or diploma below the bachelor's level	24	31	10	15	11	6	2	60	29	141
2017	Bachelor's degree	26	40	12	11	5	4	1	70	17	1115
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	34	12	13	7	4	1	66	21	821
2014	Secondary or high school graduation certificate or equivalent or less	33	36	11	8	4	5	2	75	13	458
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	37	14	11	5	5	1	69	16	685
2014	University certificate or diploma below the bachelor's level	33	39	9	9	8	1	0	73	17	162
2014	Bachelor's degree	30	39	10	11	6	3	1	72	18	1081
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	39	12	12	7	2	0	69	19	828
2011	Secondary or high school graduation certificate or equivalent or less	36	33	10	9	7	5	1	73	16	601
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	32	13	8	6	6	0	70	16	952
2011	University certificate or diploma below the bachelor's level	32	31	12	10	8	6	0	68	19	241
2011	Bachelor's degree	32	34	11	12	6	5	1	70	19	1281
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	34	12	11	6	4	0	69	18	929
2008	Secondary or high school graduation certificate or equivalent or less	32	37	11	9	5	5	1	73	15	489
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	33	13	11	8	4	2	66	20	717
2008	University certificate or diploma below the bachelor's level	28	33	15	9	9	5	1	65	20	183
2008	Bachelor's degree	26	33	13	13	9	5	1	63	23	881
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	34	10	14	7	4	1	67	23	603

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	22	34	20	11	5	7	1	62	17	391
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	33	22	11	6	5	3	57	19	622
2017	University certificate or diploma below the bachelor's level	17	29	21	17	11	5	1	49	29	141
2017	Bachelor's degree	19	36	17	15	7	5	1	59	23	1118
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	34	15	19	9	3	0	57	28	817
2014	Secondary or high school graduation certificate or equivalent or less	18	32	21	13	6	8	2	56	21	458
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	31	26	12	8	7	2	49	22	685
2014	University certificate or diploma below the bachelor's level	17	34	15	16	8	8	1	56	27	162
2014	Bachelor's degree	17	32	21	14	10	6	1	53	25	1082
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	32	19	14	12	3	1	53	27	828
2011	Secondary or high school graduation certificate or equivalent or less	17	35	20	11	7	8	2	58	20	602
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	31	22	13	9	8	1	52	24	950
2011	University certificate or diploma below the bachelor's level	18	29	22	12	12	6	1	50	26	240
2011	Bachelor's degree	17	37	19	14	8	5	1	57	23	1280
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	36	16	16	9	4	1	57	26	926

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	21	21	16	13	13	12	5	51	31	391
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	21	20	15	15	12	3	42	35	624
2017	University certificate or diploma below the bachelor's level	12	20	20	16	20	12	1	37	40	141
2017	Bachelor's degree	13	23	17	16	17	11	3	41	39	1116
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	19	17	19	17	11	5	36	43	819
2014	Secondary or high school graduation certificate or equivalent or less	17	20	16	17	19	8	3	41	41	458
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	18	20	17	20	12	2	33	43	686
2014	University certificate or diploma below the bachelor's level	13	21	20	13	21	9	3	39	39	162
2014	Bachelor's degree	12	17	18	18	22	11	1	34	46	1081
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	18	18	17	23	10	4	32	46	829
2011	Secondary or high school graduation certificate or equivalent or less	15	22	18	17	15	10	3	42	37	603
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	20	20	15	18	12	3	38	39	952
2011	University certificate or diploma below the bachelor's level	14	18	19	16	21	9	3	37	42	241
2011	Bachelor's degree	12	20	18	17	19	11	4	37	42	1279
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	19	19	16	17	13	4	37	41	927

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	61	20	6	3	2	3	6	88	5	392
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	55	21	8	6	3	1	5	81	10	622
2017	University certificate or diploma below the bachelor's level	56	22	9	4	3	0	5	83	8	140
2017	Bachelor's degree	53	22	9	6	3	1	5	81	10	1116
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	53	20	9	8	4	1	4	77	13	823
2014	Secondary or high school graduation certificate or equivalent or less	57	18	11	4	2	2	6	82	6	458
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	52	22	11	5	3	1	6	80	9	686
2014	University certificate or diploma below the bachelor's level	63	15	11	5	3	1	3	80	8	162
2014	Bachelor's degree	54	21	9	6	3	1	6	81	9	1080
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	53	19	11	6	5	1	6	77	11	829

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	70	17	4	2	1	3	3	92	4	392
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	65	19	6	3	1	2	3	89	4	624
2017	University certificate or diploma below the bachelor's level	57	24	8	4	1	3	3	86	6	141
2017	Bachelor's degree	60	23	6	2	1	3	4	90	4	1117
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	60	21	7	3	2	3	4	87	5	821
2014	Secondary or high school graduation certificate or equivalent or less	65	20	6	2	1	3	4	90	3	458
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	62	23	7	1	1	2	4	90	3	686
2014	University certificate or diploma below the bachelor's level	66	19	8	1	2	1	2	89	3	160
2014	Bachelor's degree	61	21	6	3	2	2	4	88	5	1082
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	61	19	7	2	2	3	5	88	5	827
2011	Secondary or high school graduation certificate or equivalent or less	72	16	5	1	2	1	2	92	3	603
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	69	16	7	2	1	2	3	90	3	952
2011	University certificate or diploma below the bachelor's level	67	20	7	2	2	1	2	89	4	242
2011	Bachelor's degree	67	17	7	2	1	2	4	89	4	1280
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	71	16	6	2	1	2	3	91	3	929
2008	Secondary or high school graduation certificate or equivalent or less	70	18	7	1	1	1	2	90	2	491
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	69	18	6	3	1	2	3	91	3	719
2008	University certificate or diploma below the bachelor's level	69	16	7	2	1	2	3	89	3	183
2008	Bachelor's degree	64	19	7	2	1	2	4	89	3	881
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	67	17	7	2	1	1	4	90	3	607

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	33	35	16	6	6	3	1	71	13	392
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	34	16	12	8	5	0	63	20	621
2017	University certificate or diploma below the bachelor's level	21	31	24	8	10	5	1	55	19	141
2017	Bachelor's degree	21	42	13	14	9	2	0	65	23	1112
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	35	15	17	9	3	0	57	27	822
2014	Secondary or high school graduation certificate or equivalent or less	28	31	15	11	10	5	1	62	22	458
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	33	20	14	10	4	0	53	25	686
2014	University certificate or diploma below the bachelor's level	19	32	13	20	11	4	1	54	33	162
2014	Bachelor's degree	17	31	17	17	15	2	1	50	33	1081
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	31	15	19	16	2	0	49	36	828
2011	Secondary or high school graduation certificate or equivalent or less	35	32	12	11	8	2	1	68	20	603
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	36	13	11	10	3	0	65	21	951
2011	University certificate or diploma below the bachelor's level	23	37	15	12	12	2	0	61	24	241
2011	Bachelor's degree	20	35	15	17	10	3	0	58	27	1280
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	35	14	13	11	2	0	61	25	930
2008	Secondary or high school graduation certificate or equivalent or less	30	37	15	8	9	1	0	68	17	491
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	35	15	13	8	1	0	64	21	718
2008	University certificate or diploma below the bachelor's level	25	31	14	16	13	1	0	56	29	183
2008	Bachelor's degree	21	34	16	16	11	2	0	56	27	882
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	35	14	16	12	2	0	58	28	604

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	22	29	12	14	10	4	8	58	28	391
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	28	15	15	15	5	2	51	33	621
2017	University certificate or diploma below the bachelor's level	15	31	16	15	17	3	4	49	34	141
2017	Bachelor's degree	19	31	14	16	15	3	2	52	33	1118
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	30	12	15	19	3	2	52	35	822
2014	Secondary or high school graduation certificate or equivalent or less	19	20	16	16	20	3	5	43	40	458
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	24	18	18	23	3	2	38	43	686
2014	University certificate or diploma below the bachelor's level	11	21	14	23	24	3	4	34	51	162
2014	Bachelor's degree	14	24	13	20	25	2	2	40	47	1080
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	21	14	22	26	2	1	36	49	828
2011	Secondary or high school graduation certificate or equivalent or less	22	28	13	18	15	2	3	52	35	602
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	27	17	16	20	3	2	46	37	952
2011	University certificate or diploma below the bachelor's level	20	27	15	12	23	1	3	48	36	242
2011	Bachelor's degree	17	29	13	17	20	3	2	48	38	1280
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	29	14	17	20	2	2	47	38	930
2008	Secondary or high school graduation certificate or equivalent or less	18	35	16	14	13	2	1	55	28	492
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	37	14	16	14	1	1	55	31	718
2008	University certificate or diploma below the bachelor's level	14	33	17	16	18	1	1	48	34	182
2008	Bachelor's degree	19	36	12	17	14	1	1	56	32	881
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	34	12	16	16	2	1	56	33	606

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	26	37	19	8	5	4	1	66	13	389
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	38	21	11	6	6	0	59	18	623
2017	University certificate or diploma below the bachelor's level	13	39	19	12	9	8	1	57	22	141
2017	Bachelor's degree	18	39	20	11	6	5	1	60	18	1117
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	43	17	14	6	4	1	61	21	819

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	41	35	14	5	2	3	0	79	7	392
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	40	16	5	3	3	0	75	9	624
2017	University certificate or diploma below the bachelor's level	38	35	15	3	6	3	0	75	9	140
2017	Bachelor's degree	33	43	13	5	4	3	0	78	9	1116
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	38	14	8	5	3	0	72	13	818
2014	Secondary or high school graduation certificate or equivalent or less	39	33	15	4	3	4	1	76	8	457
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	37	16	5	3	6	0	75	8	686
2014	University certificate or diploma below the bachelor's level	33	39	11	5	4	7	2	78	10	162
2014	Bachelor's degree	34	37	13	7	4	4	0	75	12	1081
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	36	15	5	5	6	0	73	11	828

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	45	38	11	4	2	0	0	83	6	391
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	40	14	6	3	2	0	76	10	621
2017	University certificate or diploma below the bachelor's level	34	41	12	8	3	1	0	77	11	141
2017	Bachelor's degree	30	47	10	8	3	2	0	79	11	1115
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	45	13	10	4	1	0	72	15	820
2014	Secondary or high school graduation certificate or equivalent or less	36	37	13	6	4	3	1	76	10	457
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	41	13	6	4	4	0	76	11	685
2014	University certificate or diploma below the bachelor's level	35	37	15	6	3	3	2	75	9	162
2014	Bachelor's degree	30	41	13	8	6	2	0	73	14	1082
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	38	16	8	7	3	0	68	15	828
2011	Secondary or high school graduation certificate or equivalent or less	35	34	14	8	6	3	0	71	14	602
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	39	14	8	4	3	0	73	12	949
2011	University certificate or diploma below the bachelor's level	30	36	16	10	6	2	0	67	16	242
2011	Bachelor's degree	31	41	13	8	5	2	0	73	13	1279
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	43	14	10	4	2	0	71	14	927

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	54	31	10	3	2	0	0	86	5	392
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	40	11	6	3	0	0	81	8	621
2017	University certificate or diploma below the bachelor's level	37	41	15	4	3	0	0	78	7	141
2017	Bachelor's degree	36	45	9	6	4	0	0	82	9	1115
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	41	10	9	4	0	0	77	13	820
2014	Secondary or high school graduation certificate or equivalent or less	43	34	12	5	4	1	1	78	10	455
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	40	14	6	3	0	0	76	9	685
2014	University certificate or diploma below the bachelor's level	39	40	13	4	4	1	0	79	8	162
2014	Bachelor's degree	35	40	11	8	5	0	0	75	13	1081
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	38	14	7	7	1	0	71	14	827
2011	Secondary or high school graduation certificate or equivalent or less	41	39	9	5	5	1	0	81	10	601
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	38	13	5	4	1	0	78	9	950
2011	University certificate or diploma below the bachelor's level	40	34	12	8	5	1	0	74	13	241
2011	Bachelor's degree	36	41	11	6	4	1	0	78	10	1281
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	42	13	6	4	0	0	76	11	927
2008	Secondary or high school graduation certificate or equivalent or less	38	38	12	6	4	1	1	78	10	489
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	42	13	5	4	0	0	77	9	718
2008	University certificate or diploma below the bachelor's level	26	42	13	14	5	1	0	68	19	183
2008	Bachelor's degree	32	43	12	9	4	1	0	75	13	879
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	38	9	9	5	1	0	76	15	604

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	41	34	14	7	3	0	0	75	10	392
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	34	19	8	6	1	0	67	14	622
2017	University certificate or diploma below the bachelor's level	26	33	21	8	11	1	0	60	19	141
2017	Bachelor's degree	24	37	19	10	9	0	0	62	19	1115
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	33	21	14	8	0	0	56	23	820
2014	Secondary or high school graduation certificate or equivalent or less	28	32	18	12	9	1	1	61	21	457
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	37	21	10	8	1	0	60	18	686
2014	University certificate or diploma below the bachelor's level	21	38	18	13	9	1	0	60	22	162
2014	Bachelor's degree	18	33	18	17	13	1	0	51	31	1082
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	31	21	17	13	1	0	48	30	828
2011	Secondary or high school graduation certificate or equivalent or less	33	33	18	9	7	1	0	66	16	602
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	35	20	9	6	1	0	65	15	952
2011	University certificate or diploma below the bachelor's level	27	38	16	10	7	2	0	66	17	242
2011	Bachelor's degree	23	36	20	11	8	1	0	60	20	1280
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	34	20	13	10	1	0	57	23	927

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	41	36	13	6	3	0	0	77	10	392
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	39	15	8	5	1	0	72	13	618
2017	University certificate or diploma below the bachelor's level	25	38	21	9	7	0	1	63	15	141
2017	Bachelor's degree	24	42	15	12	7	0	0	66	19	1116
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	39	17	14	7	0	0	61	22	823
2014	Secondary or high school graduation certificate or equivalent or less	28	34	16	13	7	1	1	63	20	457
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	38	20	12	6	0	0	62	18	685
2014	University certificate or diploma below the bachelor's level	23	42	17	10	8	0	0	65	18	162
2014	Bachelor's degree	18	35	16	17	13	0	0	54	30	1081
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	33	18	20	11	1	0	50	31	828
2011	Secondary or high school graduation certificate or equivalent or less	33	36	17	8	6	0	0	69	14	603
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	39	16	11	5	0	0	67	16	951
2011	University certificate or diploma below the bachelor's level	28	41	11	11	8	1	0	70	19	242
2011	Bachelor's degree	22	41	15	13	8	1	0	64	21	1281
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	37	17	15	8	1	0	60	23	926
2008	Secondary or high school graduation certificate or equivalent or less	33	42	13	7	5	0	0	76	11	493
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	39	14	9	7	1	0	71	15	717
2008	University certificate or diploma below the bachelor's level	26	35	16	15	7	1	0	62	22	182
2008	Bachelor's degree	21	42	17	13	7	0	0	63	20	881
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	39	12	13	9	0	0	66	22	606

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	37	22	18	11	5	5	2	63	17	390
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	28	18	10	8	3	1	63	19	623
2017	University certificate or diploma below the bachelor's level	27	21	21	11	13	7	0	51	26	141
2017	Bachelor's degree	24	27	19	13	12	4	0	54	26	1116
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	23	19	17	13	3	0	49	31	822
2014	Secondary or high school graduation certificate or equivalent or less	30	24	16	12	11	5	2	58	24	457
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	24	20	12	12	4	1	54	25	685
2014	University certificate or diploma below the bachelor's level	24	28	17	17	12	2	0	53	30	162
2014	Bachelor's degree	18	24	19	17	18	3	0	44	36	1082
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	23	17	21	18	4	0	42	40	828
2011	Secondary or high school graduation certificate or equivalent or less	33	26	14	10	12	4	0	62	23	601
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	27	17	11	9	5	0	62	21	952
2011	University certificate or diploma below the bachelor's level	31	22	18	11	14	4	1	56	26	242
2011	Bachelor's degree	23	27	18	15	13	4	0	53	29	1280
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	26	18	17	15	4	0	48	33	927
2008	Secondary or high school graduation certificate or equivalent or less	36	28	14	8	8	4	1	68	18	492
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	30	16	13	9	3	0	61	23	719
2008	University certificate or diploma below the bachelor's level	28	31	14	14	8	5	0	62	24	182
2008	Bachelor's degree	22	28	19	16	10	6	0	52	28	881
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	28	17	17	11	4	1	52	29	603

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	35	31	34	392
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	35	36	623
2017	University certificate or diploma below the bachelor's level	40	30	30	141
2017	Bachelor's degree	37	26	37	1116
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	26	31	822
2014	Secondary or high school graduation certificate or equivalent or less	36	28	36	458
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	37	35	686
2014	University certificate or diploma below the bachelor's level	36	27	38	162
2014	Bachelor's degree	41	23	35	1081
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	22	32	828
2011	Secondary or high school graduation certificate or equivalent or less	34	31	35	603
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	37	34	953
2011	University certificate or diploma below the bachelor's level	41	30	29	242
2011	Bachelor's degree	38	30	32	1281
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	25	32	926

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	15	14	17	4	48	3	122
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	30	30	3	11	10	179
2017	University certificate or diploma below the bachelor's level	7	30	36	8	7	12	57
2017	Bachelor's degree	9	28	42	7	10	5	410
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	28	42	7	8	7	345
2014	Secondary or high school graduation certificate or equivalent or less	17	16	31	5	9999	31	162
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	34	33	6	9999	10	193
2014	University certificate or diploma below the bachelor's level	8	30	41	5	9999	16	57
2014	Bachelor's degree	7	22	44	13	9999	13	453
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	20	47	16	9999	11	390
2011	Secondary or high school graduation certificate or equivalent or less	18	23	32	5	9999	22	203
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	37	30	5	9999	13	281
2011	University certificate or diploma below the bachelor's level	19	32	35	8	9999	6	99
2011	Bachelor's degree	8	29	41	9	9999	13	501
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	23	49	12	9999	8	400

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	16	84	390
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	80	620
2017	University certificate or diploma below the bachelor's level	35	65	141
2017	Bachelor's degree	22	78	1115
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	78	820
2014	Secondary or high school graduation certificate or equivalent or less	22	78	455
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	74	685
2014	University certificate or diploma below the bachelor's level	23	77	162
2014	Bachelor's degree	24	76	1082
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	74	827

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	51	71
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	53	129
2017	University certificate or diploma below the bachelor's level	48	49
2017	Bachelor's degree	49	256
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	182
2014	Secondary or high school graduation certificate or equivalent or less	41	101
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	49	183
2014	University certificate or diploma below the bachelor's level	56	36
2014	Bachelor's degree	44	263
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	210

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	62	71
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	60	129
2017	University certificate or diploma below the bachelor's level	51	49
2017	Bachelor's degree	67	256
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	73	182
2014	Secondary or high school graduation certificate or equivalent or less	69	101
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	67	183
2014	University certificate or diploma below the bachelor's level	57	36
2014	Bachelor's degree	66	263
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	67	210

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	129
2017	University certificate or diploma below the bachelor's level	9	49
2017	Bachelor's degree	6	256
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	182
2014	Secondary or high school graduation certificate or equivalent or less	10	101
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	183
2014	Bachelor's degree	7	263
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	210

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	71
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	129
2017	University certificate or diploma below the bachelor's level	49
2017	Bachelor's degree	256
2014	Secondary or high school graduation certificate or equivalent or less	101
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	183
2014	University certificate or diploma below the bachelor's level	36

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	13	71
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	129
2017	Bachelor's degree	6	256
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	4	182
2014	Secondary or high school graduation certificate or equivalent or less	0	101
2014	Bachelor's degree	3	263
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	2	210

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	12	71
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	129
2017	University certificate or diploma below the bachelor's level	16	49
2017	Bachelor's degree	15	256
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	182
2014	Secondary or high school graduation certificate or equivalent or less	10	101
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	183
2014	Bachelor's degree	9	263
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	210

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	129
2017	Bachelor's degree	4	256
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	3	182
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	4	183
2014	University certificate or diploma below the bachelor's level	0	36
2014	Bachelor's degree	3	263
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	3	210

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	38	71
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	129
2017	University certificate or diploma below the bachelor's level	48	49
2017	Bachelor's degree	45	256
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	182
2014	Secondary or high school graduation certificate or equivalent or less	46	101
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	183
2014	University certificate or diploma below the bachelor's level	34	36
2014	Bachelor's degree	42	264
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50	210

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	41	71
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	129
2017	University certificate or diploma below the bachelor's level	48	49
2017	Bachelor's degree	43	256
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	182
2014	Secondary or high school graduation certificate or equivalent or less	38	101
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	183
2014	University certificate or diploma below the bachelor's level	39	36
2014	Bachelor's degree	40	264
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	210

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	36	71
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	129
2017	University certificate or diploma below the bachelor's level	48	49
2017	Bachelor's degree	50	256
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	182
2014	Secondary or high school graduation certificate or equivalent or less	49	101
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	50	183
2014	University certificate or diploma below the bachelor's level	64	36
2014	Bachelor's degree	43	264
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	54	210

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	49	71
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	129
2017	University certificate or diploma below the bachelor's level	40	49
2017	Bachelor's degree	45	256
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	182
2014	Secondary or high school graduation certificate or equivalent or less	50	101
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	183
2014	University certificate or diploma below the bachelor's level	26	36
2014	Bachelor's degree	40	264
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	54	210

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	24	71
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	129
2017	University certificate or diploma below the bachelor's level	35	49
2017	Bachelor's degree	39	256
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	182
2014	Secondary or high school graduation certificate or equivalent or less	29	101
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	183
2014	University certificate or diploma below the bachelor's level	32	36
2014	Bachelor's degree	37	264
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	210

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	62	71
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	61	129
2017	University certificate or diploma below the bachelor's level	52	49
2017	Bachelor's degree	57	256
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	58	182
2014	Secondary or high school graduation certificate or equivalent or less	51	101
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	56	183
2014	University certificate or diploma below the bachelor's level	57	36
2014	Bachelor's degree	62	264
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	57	210

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	38	71
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	129
2017	University certificate or diploma below the bachelor's level	39	49
2017	Bachelor's degree	39	256
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	182
2014	Secondary or high school graduation certificate or equivalent or less	39	101
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	183
2014	University certificate or diploma below the bachelor's level	29	36
2014	Bachelor's degree	37	264
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	210

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	71
2017	Bachelor's degree	2	256
2014	Secondary or high school graduation certificate or equivalent or less	0	101
2014	University certificate or diploma below the bachelor's level	0	36
2014	Bachelor's degree	2	264

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	7	71
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	5	129
2017	Bachelor's degree	9	256
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	182
2014	Secondary or high school graduation certificate or equivalent or less	10	101
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	3	183
2014	Bachelor's degree	7	264
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	4	210

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	7	71
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	5	129
2017	University certificate or diploma below the bachelor's level	12	49
2017	Bachelor's degree	12	256
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	182
2014	Secondary or high school graduation certificate or equivalent or less	12	101
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	183
2014	Bachelor's degree	13	264
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	210

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	43	71
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	55	129
2017	University certificate or diploma below the bachelor's level	48	49
2017	Bachelor's degree	45	256
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	51	182
2014	Secondary or high school graduation certificate or equivalent or less	54	101
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	53	183
2014	University certificate or diploma below the bachelor's level	37	36
2014	Bachelor's degree	48	264
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	57	210

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	29	71
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	129
2017	University certificate or diploma below the bachelor's level	29	49
2017	Bachelor's degree	28	256
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	182
2014	Secondary or high school graduation certificate or equivalent or less	34	101
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	183
2014	University certificate or diploma below the bachelor's level	18	36
2014	Bachelor's degree	27	264
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	210

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	13	71
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	129
2017	University certificate or diploma below the bachelor's level	15	49
2017	Bachelor's degree	12	256
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	182
2014	Secondary or high school graduation certificate or equivalent or less	21	101
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	183
2014	Bachelor's degree	15	264
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	210

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	51	71
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	129
2017	University certificate or diploma below the bachelor's level	63	49
2017	Bachelor's degree	59	256
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	61	182
2014	Secondary or high school graduation certificate or equivalent or less	59	101
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	55	183
2014	University certificate or diploma below the bachelor's level	71	36
2014	Bachelor's degree	51	263
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	55	210

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	19	71
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	129
2017	University certificate or diploma below the bachelor's level	46	49
2017	Bachelor's degree	29	256
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	182
2014	Secondary or high school graduation certificate or equivalent or less	29	101
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	183
2014	University certificate or diploma below the bachelor's level	31	36
2014	Bachelor's degree	24	263
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	210

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	9	71
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	129
2017	University certificate or diploma below the bachelor's level	17	49
2017	Bachelor's degree	15	256
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	182
2014	Secondary or high school graduation certificate or equivalent or less	17	101
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	183
2014	University certificate or diploma below the bachelor's level	16	36
2014	Bachelor's degree	14	263
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	210

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	18	71
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	129
2017	University certificate or diploma below the bachelor's level	23	49
2017	Bachelor's degree	21	256
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	182
2014	Secondary or high school graduation certificate or equivalent or less	25	101
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	183
2014	University certificate or diploma below the bachelor's level	13	36
2014	Bachelor's degree	18	263
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	210

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	7	71
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	129
2017	University certificate or diploma below the bachelor's level	19	49
2017	Bachelor's degree	9	256
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	182
2014	Secondary or high school graduation certificate or equivalent or less	14	101
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	183
2014	University certificate or diploma below the bachelor's level	22	36
2014	Bachelor's degree	11	263
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	210

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	8	71
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	5	129
2017	Bachelor's degree	8	256
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	182
2014	Secondary or high school graduation certificate or equivalent or less	12	101
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	183
2014	Bachelor's degree	6	263
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	210

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	11	71
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	129
2017	University certificate or diploma below the bachelor's level	21	49
2017	Bachelor's degree	12	256
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	182
2014	Secondary or high school graduation certificate or equivalent or less	15	101
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	183
2014	University certificate or diploma below the bachelor's level	21	36
2014	Bachelor's degree	14	263
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	210

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	10	71
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	129
2017	University certificate or diploma below the bachelor's level	16	49
2017	Bachelor's degree	14	256
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	182
2014	Secondary or high school graduation certificate or equivalent or less	10	101
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	183
2014	University certificate or diploma below the bachelor's level	13	36
2014	Bachelor's degree	11	263
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	210

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	33	71
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	129
2017	University certificate or diploma below the bachelor's level	27	49
2017	Bachelor's degree	22	256
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	182
2014	Secondary or high school graduation certificate or equivalent or less	20	101
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	183
2014	University certificate or diploma below the bachelor's level	18	36
2014	Bachelor's degree	26	263
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	210

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	17	64
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	122
2017	University certificate or diploma below the bachelor's level	14	46
2017	Bachelor's degree	10	239
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	168
2014	Secondary or high school graduation certificate or equivalent or less	17	89
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	170
2014	University certificate or diploma below the bachelor's level	17	35
2014	Bachelor's degree	8	246
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	199

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	22	64
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	122
2017	University certificate or diploma below the bachelor's level	12	46
2017	Bachelor's degree	17	239
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	168
2014	Secondary or high school graduation certificate or equivalent or less	8	89
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	170
2014	University certificate or diploma below the bachelor's level	19	35
2014	Bachelor's degree	18	246
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	199

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	11	64
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	122
2017	University certificate or diploma below the bachelor's level	14	46
2017	Bachelor's degree	11	239
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	168
2014	Secondary or high school graduation certificate or equivalent or less	7	89
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	170
2014	Bachelor's degree	6	246
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	199

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	12	64
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	122
2017	Bachelor's degree	5	239
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	168
2014	Secondary or high school graduation certificate or equivalent or less	9	89
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	170
2014	Bachelor's degree	6	246
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	4	199

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	12	64
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	122
2017	Bachelor's degree	10	239
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	168
2014	Secondary or high school graduation certificate or equivalent or less	11	89
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	170
2014	University certificate or diploma below the bachelor's level	19	35
2014	Bachelor's degree	9	246
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	199

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	10	64
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	122
2017	University certificate or diploma below the bachelor's level	10	46
2017	Bachelor's degree	13	239
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	168
2014	Secondary or high school graduation certificate or equivalent or less	7	89
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	170
2014	Bachelor's degree	11	246
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	199

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	12	64
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	122
2017	University certificate or diploma below the bachelor's level	14	46
2017	Bachelor's degree	23	239
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	168
2014	Secondary or high school graduation certificate or equivalent or less	8	89
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	170
2014	Bachelor's degree	11	246
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	199

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	122
2017	Bachelor's degree	9	239
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	168
2014	Secondary or high school graduation certificate or equivalent or less	11	89
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	170
2014	University certificate or diploma below the bachelor's level	17	35
2014	Bachelor's degree	8	246
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	199

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	11	64
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	122
2017	University certificate or diploma below the bachelor's level	18	46
2017	Bachelor's degree	11	239
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	168
2014	Secondary or high school graduation certificate or equivalent or less	15	89
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	170
2014	Bachelor's degree	10	246
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	199

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	19	64
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	122
2017	University certificate or diploma below the bachelor's level	29	46
2017	Bachelor's degree	25	239
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	168
2014	Secondary or high school graduation certificate or equivalent or less	26	89
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	170
2014	University certificate or diploma below the bachelor's level	33	35
2014	Bachelor's degree	31	246
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	199

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	122
2017	University certificate or diploma below the bachelor's level	10	46
2017	Bachelor's degree	11	239
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	168
2014	Secondary or high school graduation certificate or equivalent or less	8	89
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	170
2014	Bachelor's degree	10	246
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	199

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	35	64
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	122
2017	University certificate or diploma below the bachelor's level	39	46
2017	Bachelor's degree	48	239
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	168
2014	Secondary or high school graduation certificate or equivalent or less	37	89
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	170
2014	University certificate or diploma below the bachelor's level	44	35
2014	Bachelor's degree	53	246
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50	199

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	53	64
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	122
2017	University certificate or diploma below the bachelor's level	59	46
2017	Bachelor's degree	55	239
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	56	168
2014	Secondary or high school graduation certificate or equivalent or less	52	89
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	53	170
2014	University certificate or diploma below the bachelor's level	62	35
2014	Bachelor's degree	58	246
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	64	199

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	168

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	9	64
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	122
2017	University certificate or diploma below the bachelor's level	19	46
2017	Bachelor's degree	16	239
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	168
2014	Secondary or high school graduation certificate or equivalent or less	21	89
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	170
2014	Bachelor's degree	10	246
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	199

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	89	11	71
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	95	5	127
2017	University certificate or diploma below the bachelor's level	93	7	49
2017	Bachelor's degree	88	12	256
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	86	14	183

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	16	17	22	6	8	24	8	49	19	391
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	20	22	8	6	24	6	48	21	624
2017	University certificate or diploma below the bachelor's level	10	16	26	10	13	24	2	35	30	141
2017	Bachelor's degree	9	17	22	8	11	26	7	39	29	1118
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	15	20	12	10	27	7	35	34	821
2014	Secondary or high school graduation certificate or equivalent or less	12	15	21	9	9	25	8	41	27	458
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	17	25	9	10	22	5	39	26	685
2014	University certificate or diploma below the bachelor's level	12	17	21	10	8	26	6	43	26	162
2014	Bachelor's degree	10	17	21	10	9	27	6	40	29	1081
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	14	18	11	14	27	5	35	38	829

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	31	27	17	8	5	11	1	66	15	391
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	31	23	6	5	10	2	62	13	623
2017	University certificate or diploma below the bachelor's level	20	23	22	12	11	12	1	49	26	141
2017	Bachelor's degree	17	32	21	7	9	13	1	56	19	1118
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	29	20	12	8	13	1	53	23	821
2014	Secondary or high school graduation certificate or equivalent or less	22	24	22	7	8	14	3	55	19	458
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	29	25	9	7	12	1	53	19	685
2014	University certificate or diploma below the bachelor's level	23	25	28	9	5	9	1	53	16	162
2014	Bachelor's degree	17	29	22	10	8	13	1	54	21	1081
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	27	21	10	12	14	0	50	26	829
2011	Secondary or high school graduation certificate or equivalent or less	31	35	14	6	5	7	0	72	13	601
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	32	17	8	6	7	0	67	14	952
2011	University certificate or diploma below the bachelor's level	26	32	21	8	8	5	0	61	17	242
2011	Bachelor's degree	24	41	16	8	4	6	0	70	13	1280
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	38	18	8	4	7	0	68	13	930

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	28	35	10	7	5	5	9	74	14	391
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	52	9	6	2	3	4	82	9	624
2017	University certificate or diploma below the bachelor's level	29	45	10	6	5	1	3	78	12	141
2017	Bachelor's degree	25	45	8	7	3	3	9	79	11	1117
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	46	9	8	3	1	11	77	13	822
2014	Secondary or high school graduation certificate or equivalent or less	31	41	12	5	2	3	5	79	7	458
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	52	11	6	2	2	2	80	8	685
2014	University certificate or diploma below the bachelor's level	26	49	8	7	2	2	5	81	10	162
2014	Bachelor's degree	24	49	9	6	2	2	8	81	9	1082
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	49	8	4	1	1	11	85	7	828
2011	Secondary or high school graduation certificate or equivalent or less	33	42	11	6	2	2	4	79	9	603
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	52	11	6	1	2	2	81	8	951
2011	University certificate or diploma below the bachelor's level	27	47	10	7	1	1	6	80	8	242
2011	Bachelor's degree	22	50	10	8	2	2	6	78	11	1278
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	47	10	10	3	2	10	74	14	930
2008	Secondary or high school graduation certificate or equivalent or less	28	49	11	4	3	2	3	81	7	493
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	50	11	5	3	2	2	80	9	718
2008	University certificate or diploma below the bachelor's level	27	50	8	4	3	2	6	84	8	183
2008	Bachelor's degree	22	46	9	11	4	2	6	74	16	883
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	44	9	11	6	1	12	71	19	608

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	14	20	19	6	5	23	12	53	17	392
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	25	22	7	5	22	9	50	18	623
2017	University certificate or diploma below the bachelor's level	8	16	18	13	11	25	9	36	36	141
2017	Bachelor's degree	7	19	23	8	6	26	12	42	22	1116
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	18	22	8	4	30	11	42	21	819
2014	Secondary or high school graduation certificate or equivalent or less	11	22	24	7	4	21	11	49	16	458
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	21	31	10	4	19	7	40	19	685
2014	University certificate or diploma below the bachelor's level	7	24	24	8	6	22	9	45	20	162
2014	Bachelor's degree	5	17	24	9	6	27	11	37	24	1080
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	18	23	10	7	24	12	37	27	828
2011	Secondary or high school graduation certificate or equivalent or less	12	23	21	8	5	22	8	51	19	603
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	24	27	8	5	19	6	47	17	951
2011	University certificate or diploma below the bachelor's level	8	21	27	10	9	18	7	38	25	242
2011	Bachelor's degree	6	20	24	9	5	27	8	41	22	1277
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	16	24	9	6	34	7	35	24	929

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	37	27	9	2	0	14	10	84	3	392
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	35	9	3	2	9	5	85	5	624
2017	University certificate or diploma below the bachelor's level	33	32	12	5	2	11	4	77	9	141
2017	Bachelor's degree	34	33	9	3	2	11	9	83	7	1116
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	30	12	4	2	11	10	77	8	821
2014	Secondary or high school graduation certificate or equivalent or less	35	30	13	3	3	11	5	78	7	458
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	35	15	4	3	9	2	76	8	686
2014	University certificate or diploma below the bachelor's level	34	31	14	6	2	8	5	74	9	162
2014	Bachelor's degree	33	32	10	5	2	9	8	78	9	1081
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	30	13	5	4	9	11	72	12	827
2011	Secondary or high school graduation certificate or equivalent or less	40	27	14	4	2	8	4	77	7	603
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	32	13	4	2	10	2	79	7	950
2011	University certificate or diploma below the bachelor's level	34	31	11	5	5	9	5	75	11	242
2011	Bachelor's degree	33	32	12	4	2	9	7	78	8	1278
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	30	11	5	2	14	9	76	9	930
2008	Secondary or high school graduation certificate or equivalent or less	40	33	12	2	2	9	3	83	4	493
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	34	13	3	1	9	2	81	4	716
2008	University certificate or diploma below the bachelor's level	28	38	12	4	4	8	6	76	9	183
2008	Bachelor's degree	30	32	15	4	2	10	7	75	7	884
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	31	12	5	2	13	11	76	9	606

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	31	26	11	4	1	17	10	78	7	391
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	34	15	5	1	13	5	73	8	617
2017	University certificate or diploma below the bachelor's level	23	36	15	4	5	14	3	70	12	140
2017	Bachelor's degree	22	33	14	7	3	13	9	70	12	1115
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	30	16	5	3	14	10	69	10	821
2014	Secondary or high school graduation certificate or equivalent or less	29	30	16	5	3	13	5	72	9	458
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	33	20	6	3	12	3	67	10	686
2014	University certificate or diploma below the bachelor's level	26	30	16	6	4	14	5	69	12	162
2014	Bachelor's degree	21	33	15	8	5	12	7	66	16	1082
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	31	15	7	6	12	10	64	16	827
2011	Secondary or high school graduation certificate or equivalent or less	31	29	14	5	4	13	4	72	11	600
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	33	16	6	3	12	2	71	10	951
2011	University certificate or diploma below the bachelor's level	24	32	17	9	4	11	4	65	15	240
2011	Bachelor's degree	24	34	14	6	3	13	6	72	11	1278
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	29	14	6	3	18	8	68	13	930
2008	Secondary or high school graduation certificate or equivalent or less	34	34	13	6	3	8	3	76	10	492
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	33	16	7	3	10	2	71	11	718
2008	University certificate or diploma below the bachelor's level	26	29	17	8	8	5	6	63	19	183
2008	Bachelor's degree	25	34	14	8	4	9	7	69	14	881
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	30	16	6	2	12	10	69	11	606

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	8	92	391
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	90	622
2017	University certificate or diploma below the bachelor's level	13	87	141
2017	Bachelor's degree	12	88	1118
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	88	822
2014	Secondary or high school graduation certificate or equivalent or less	10	90	458
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	88	684
2014	University certificate or diploma below the bachelor's level	9	91	162
2014	Bachelor's degree	11	89	1081
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	88	828

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	59	33
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	65
2017	University certificate or diploma below the bachelor's level	64	18
2017	Bachelor's degree	40	130
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	103
2014	Secondary or high school graduation certificate or equivalent or less	38	45
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	79
2014	University certificate or diploma below the bachelor's level	48	13
2014	Bachelor's degree	34	119
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	88

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	69	33
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	66	65
2017	University certificate or diploma below the bachelor's level	74	18
2017	Bachelor's degree	83	130
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	81	103
2014	Secondary or high school graduation certificate or equivalent or less	87	45
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	70	79
2014	University certificate or diploma below the bachelor's level	79	13
2014	Bachelor's degree	77	119
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	84	88

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	103
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	88

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	33
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	65
2017	University certificate or diploma below the bachelor's level	18
2017	Bachelor's degree	130
2014	Secondary or high school graduation certificate or equivalent or less	45
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	79
2014	University certificate or diploma below the bachelor's level	13
2014	Bachelor's degree	119
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	88

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	8	130
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	103
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	88

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	14	33
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	65
2017	University certificate or diploma below the bachelor's level	26	18
2017	Bachelor's degree	10	130
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	103
2014	Secondary or high school graduation certificate or equivalent or less	11	45
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	79
2014	Bachelor's degree	14	119
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	88

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	65
2017	Bachelor's degree	4	130
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	103
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	79
2014	University certificate or diploma below the bachelor's level	0	13
2014	Bachelor's degree	6	119

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	26	32
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	65
2017	University certificate or diploma below the bachelor's level	58	18
2017	Bachelor's degree	35	129
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	102
2014	Secondary or high school graduation certificate or equivalent or less	23	44
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	79
2014	Bachelor's degree	34	118
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	88

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	23	32
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	65
2017	University certificate or diploma below the bachelor's level	32	18
2017	Bachelor's degree	17	129
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	102
2014	Secondary or high school graduation certificate or equivalent or less	11	44
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	79
2014	Bachelor's degree	23	118
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	88

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	15	32
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	65
2017	University certificate or diploma below the bachelor's level	26	18
2017	Bachelor's degree	12	129
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	102
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	79
2014	University certificate or diploma below the bachelor's level	0	13
2014	Bachelor's degree	10	118
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	88

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	5	129
2014	Secondary or high school graduation certificate or equivalent or less	0	44
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	88

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	24	32
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	65
2017	University certificate or diploma below the bachelor's level	37	18
2017	Bachelor's degree	29	129
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	102
2014	Secondary or high school graduation certificate or equivalent or less	14	44
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	79
2014	Bachelor's degree	24	118
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	88

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	15	32
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	65
2017	University certificate or diploma below the bachelor's level	31	18
2017	Bachelor's degree	36	129
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	102
2014	Secondary or high school graduation certificate or equivalent or less	16	44
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	79
2014	Bachelor's degree	31	118
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	88

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	32
2017	University certificate or diploma below the bachelor's level	0	18
2017	Bachelor's degree	5	129
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	102
2014	University certificate or diploma below the bachelor's level	0	13

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	32
2017	University certificate or diploma below the bachelor's level	0	18
2017	Bachelor's degree	5	129

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	32
2017	Bachelor's degree	7	129
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	79
2014	University certificate or diploma below the bachelor's level	0	13
2014	Bachelor's degree	8	118
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	88

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	65
2017	Bachelor's degree	18	129
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	102
2014	Secondary or high school graduation certificate or equivalent or less	23	44
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	79
2014	University certificate or diploma below the bachelor's level	0	13
2014	Bachelor's degree	25	118
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	88

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	32
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	65
2017	Bachelor's degree	129

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	18	32
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	65
2017	Bachelor's degree	10	129
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	102
2014	Secondary or high school graduation certificate or equivalent or less	20	44
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	79
2014	Bachelor's degree	14	118
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	88

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	32
2017	University certificate or diploma below the bachelor's level	18
2017	Bachelor's degree	129
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	79
2014	University certificate or diploma below the bachelor's level	13
2014	Bachelor's degree	118

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	26	32
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	65
2017	Bachelor's degree	18	129
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	102
2014	Secondary or high school graduation certificate or equivalent or less	34	44
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	79
2014	University certificate or diploma below the bachelor's level	35	13
2014	Bachelor's degree	12	118
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	88

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	33	33
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	65
2017	University certificate or diploma below the bachelor's level	26	18
2017	Bachelor's degree	40	130
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	102
2014	Secondary or high school graduation certificate or equivalent or less	31	45
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	78
2014	University certificate or diploma below the bachelor's level	45	13
2014	Bachelor's degree	32	119
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	88

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	65
2017	Bachelor's degree	13	130
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	102
2014	Secondary or high school graduation certificate or equivalent or less	11	45
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	78
2014	University certificate or diploma below the bachelor's level	34	13
2014	Bachelor's degree	17	119
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	88

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	65
2017	Bachelor's degree	9	130
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	102
2014	Secondary or high school graduation certificate or equivalent or less	14	45
2014	Bachelor's degree	8	119
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	88

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	65
2017	Bachelor's degree	18	130
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	102
2014	Secondary or high school graduation certificate or equivalent or less	27	45
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	78
2014	Bachelor's degree	17	119
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	88

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	5	130
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	102
2014	University certificate or diploma below the bachelor's level	0	13
2014	Bachelor's degree	5	119
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	88

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	8	130
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	102
2014	Secondary or high school graduation certificate or equivalent or less	11	45
2014	University certificate or diploma below the bachelor's level	0	13
2014	Bachelor's degree	8	119

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	65
2017	Bachelor's degree	8	130
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	102
2014	Secondary or high school graduation certificate or equivalent or less	11	45
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	78
2014	Bachelor's degree	7	119
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	88

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	16	33
2017	Bachelor's degree	12	130
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	102
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	78
2014	Bachelor's degree	5	119
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	88

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	56	33
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	52	65
2017	University certificate or diploma below the bachelor's level	57	18
2017	Bachelor's degree	42	130
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	52	102
2014	Secondary or high school graduation certificate or equivalent or less	35	45
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	49	78
2014	Bachelor's degree	49	119
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	88

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	62
2017	University certificate or diploma below the bachelor's level	0	16
2017	Bachelor's degree	7	120
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	94
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	74
2014	Bachelor's degree	7	108
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	85

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	17	32
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	62
2017	Bachelor's degree	16	120
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	94
2014	Secondary or high school graduation certificate or equivalent or less	12	40
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	74
2014	Bachelor's degree	13	108
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	85

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	6	120
2014	Secondary or high school graduation certificate or equivalent or less	13	40
2014	University certificate or diploma below the bachelor's level	0	13
2014	Bachelor's degree	5	108

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	32
2017	University certificate or diploma below the bachelor's level	16
2014	University certificate or diploma below the bachelor's level	13

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma below the bachelor's level	0	16
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	94
2014	Bachelor's degree	0	108

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	32
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	62
2017	Bachelor's degree	8	120
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	74
2014	University certificate or diploma below the bachelor's level	0	13
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	85

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	17	32
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	62
2017	Bachelor's degree	16	120
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	94
2014	University certificate or diploma below the bachelor's level	0	13
2014	Bachelor's degree	11	108
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	85

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	17	32
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	62
2017	Bachelor's degree	11	120
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	94
2014	Secondary or high school graduation certificate or equivalent or less	15	40
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	74
2014	University certificate or diploma below the bachelor's level	0	13
2014	Bachelor's degree	6	108
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	85

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	62
2017	Bachelor's degree	13	120
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	94
2014	Secondary or high school graduation certificate or equivalent or less	15	40
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	74
2014	Bachelor's degree	7	108
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	85

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	29	32
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	62
2017	University certificate or diploma below the bachelor's level	35	16
2017	Bachelor's degree	25	120
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	94
2014	Secondary or high school graduation certificate or equivalent or less	20	40
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	74
2014	University certificate or diploma below the bachelor's level	34	13
2014	Bachelor's degree	26	108
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	85

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	62
2017	Bachelor's degree	15	120
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	94
2014	Bachelor's degree	9	108
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	85

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	35	32
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	62
2017	University certificate or diploma below the bachelor's level	59	16
2017	Bachelor's degree	42	120
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	94
2014	Secondary or high school graduation certificate or equivalent or less	33	40
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	74
2014	University certificate or diploma below the bachelor's level	48	13
2014	Bachelor's degree	47	108
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	56	85

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	32
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	74
2014	University certificate or diploma below the bachelor's level	13

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	55	32
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	66	62
2017	University certificate or diploma below the bachelor's level	71	16
2017	Bachelor's degree	56	120
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	65	94
2014	Secondary or high school graduation certificate or equivalent or less	58	40
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	54	74
2014	University certificate or diploma below the bachelor's level	61	13
2014	Bachelor's degree	65	108
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	68	85

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma below the bachelor's level	0	16
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	94

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	13	120
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	94
2014	Secondary or high school graduation certificate or equivalent or less	26	40
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	74
2014	Bachelor's degree	8	108
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	85

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	97	3	33
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	97	3	65
2017	University certificate or diploma below the bachelor's level	85	15	18
2017	Bachelor's degree	87	13	130
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	90	10	104

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	17	18	22	4	3	29	8	56	10	389
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	17	25	4	3	30	6	49	12	624
2017	University certificate or diploma below the bachelor's level	10	16	27	4	10	29	4	39	21	141
2017	Bachelor's degree	10	17	22	5	5	35	6	46	16	1114
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	15	20	6	5	38	5	45	20	820
2014	Secondary or high school graduation certificate or equivalent or less	12	17	23	3	5	32	8	48	13	458
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	18	27	3	5	30	7	44	13	684
2014	University certificate or diploma below the bachelor's level	14	15	24	5	5	33	5	46	15	162
2014	Bachelor's degree	10	16	24	5	5	34	7	43	17	1081
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	15	21	5	7	37	6	42	21	829

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	33	28	18	4	2	12	3	72	7	390
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	31	20	4	2	15	2	68	8	623
2017	University certificate or diploma below the bachelor's level	22	30	23	4	9	11	1	59	15	141
2017	Bachelor's degree	20	32	21	5	5	16	2	64	11	1117
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	31	19	8	4	18	2	62	15	820
2014	Secondary or high school graduation certificate or equivalent or less	21	24	22	4	4	22	3	60	10	457
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	28	26	4	4	16	1	58	10	685
2014	University certificate or diploma below the bachelor's level	22	28	23	9	3	14	2	59	14	162
2014	Bachelor's degree	19	29	21	7	5	18	1	59	15	1078
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	27	20	6	6	22	1	57	16	828
2011	Secondary or high school graduation certificate or equivalent or less	37	31	15	5	3	8	0	74	9	600
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	35	15	6	3	9	1	73	11	952
2011	University certificate or diploma below the bachelor's level	32	31	15	9	6	7	1	67	16	242
2011	Bachelor's degree	30	38	15	4	3	10	0	76	8	1281
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	36	16	5	4	10	0	72	10	926

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	22	20	21	13	21	3	42	36	389
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	21	20	17	22	3	40	40	623
2017	University certificate or diploma below the bachelor's level	13	14	15	23	33	1	27	57	141
2017	Bachelor's degree	15	21	20	14	27	2	37	42	1113
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	22	21	15	21	2	41	37	820

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	30	27	23	8	9	0	2	59	18	391
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	27	26	15	9	0	1	48	25	623
2017	University certificate or diploma below the bachelor's level	13	23	25	14	22	1	2	37	37	139
2017	Bachelor's degree	13	26	27	19	12	0	1	40	32	1115
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	25	27	21	14	0	2	38	35	820

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	38	27	16	9	5	0	5	68	15	391
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	29	23	15	7	0	2	54	22	619
2017	University certificate or diploma below the bachelor's level	13	29	23	15	15	1	4	44	32	140
2017	Bachelor's degree	19	27	26	17	9	0	1	46	27	1117
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	29	28	15	13	0	2	43	28	819

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	36	20	18	13	10	1	2	57	23	390
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	23	20	16	14	1	3	49	31	624
2017	University certificate or diploma below the bachelor's level	12	27	21	12	23	2	3	41	37	140
2017	Bachelor's degree	15	26	23	19	15	0	3	42	35	1115
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	24	23	20	19	0	2	37	39	820

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	59	17	9	3	3	0	10	84	6	390
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	49	20	13	4	2	0	11	78	7	619
2017	University certificate or diploma below the bachelor's level	31	31	11	7	9	1	10	69	18	141
2017	Bachelor's degree	38	28	15	6	6	0	7	70	13	1116
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	30	18	11	7	0	5	62	19	820

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	35	30	19	8	6	1	1	66	14	388
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	29	23	10	7	0	2	60	17	624
2017	University certificate or diploma below the bachelor's level	20	22	29	16	12	0	1	42	28	141
2017	Bachelor's degree	22	30	24	15	9	0	0	52	24	1115
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	28	31	12	8	0	1	47	21	818

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	38	31	17	7	3	2	3	73	10	387
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	28	21	10	2	1	3	65	13	621
2017	University certificate or diploma below the bachelor's level	20	30	21	17	9	1	3	51	27	140
2017	Bachelor's degree	19	35	25	11	7	1	1	55	19	1116
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	31	29	13	8	0	1	49	22	818

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	34	31	18	10	4	2	2	67	14	389
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	33	23	12	5	1	2	59	18	623
2017	University certificate or diploma below the bachelor's level	14	34	22	15	13	1	2	49	28	141
2017	Bachelor's degree	15	31	25	16	10	1	1	47	27	1114
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	31	29	16	9	0	1	45	25	816

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	33	28	17	11	7	2	3	64	19	389
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	30	20	13	5	1	3	61	18	623
2017	University certificate or diploma below the bachelor's level	16	24	25	20	11	0	4	41	32	140
2017	Bachelor's degree	17	31	24	15	11	1	1	50	26	1116
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	29	25	15	12	0	1	48	27	817

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	38	31	15	9	2	2	3	73	12	388
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	32	19	10	4	1	2	66	15	622
2017	University certificate or diploma below the bachelor's level	20	30	21	13	13	0	3	51	27	141
2017	Bachelor's degree	24	32	24	11	6	0	1	57	18	1112
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	33	21	11	7	0	2	60	19	816

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	59	17	11	6	3	1	3	79	10	389
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	54	22	11	7	3	0	2	78	11	623
2017	University certificate or diploma below the bachelor's level	53	16	12	8	10	0	1	69	18	141
2017	Bachelor's degree	46	24	15	8	6	0	2	71	14	1116
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	24	17	10	7	0	1	66	17	822

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	72	13	5	3	2	1	3	89	6	391
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	64	19	6	3	4	1	4	87	7	624
2017	University certificate or diploma below the bachelor's level	58	15	11	7	7	1	2	74	15	141
2017	Bachelor's degree	65	15	7	5	4	1	4	84	9	1115
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	63	16	9	4	4	0	4	82	9	818

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	61	24	8	3	2	0	2	86	6	389
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	52	27	9	5	3	0	3	82	9	621
2017	University certificate or diploma below the bachelor's level	43	32	9	7	6	1	3	78	13	141
2017	Bachelor's degree	48	30	12	5	3	0	2	80	8	1112
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	53	29	9	4	2	0	2	85	6	820

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	66	15	9	3	4	0	2	83	7	389
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	59	19	9	6	4	0	3	80	10	623
2017	University certificate or diploma below the bachelor's level	49	20	10	12	6	1	1	71	19	141
2017	Bachelor's degree	53	20	10	8	6	1	2	75	14	1116
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	25	12	8	6	0	2	74	14	819

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	65	7	3	2	1	22	93	3	389
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	54	12	3	2	1	28	92	4	623
2017	University certificate or diploma below the bachelor's level	52	11	6	5	3	24	83	10	141
2017	Bachelor's degree	51	15	5	2	1	25	89	4	1117
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50	16	9	4	2	20	82	7	819

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	71	15	6	1	0	0	6	92	2	389
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	68	17	5	1	1	1	7	92	2	617
2017	University certificate or diploma below the bachelor's level	56	22	7	5	3	2	6	84	9	141
2017	Bachelor's degree	59	22	9	3	1	0	6	86	4	1108
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	57	22	10	3	1	1	5	85	4	814

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	65	17	6	4	4	1	4	86	8	389
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	58	18	8	5	5	1	5	80	11	623
2017	University certificate or diploma below the bachelor's level	53	19	10	7	4	2	4	77	12	141
2017	Bachelor's degree	56	19	9	6	4	1	4	79	11	1118
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	65	13	7	4	5	1	5	83	9	821

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	53	26	13	4	4	0	1	79	8	387
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	28	14	5	2	0	4	78	8	617
2017	University certificate or diploma below the bachelor's level	41	27	19	5	5	1	2	71	10	138
2017	Bachelor's degree	46	31	14	4	2	0	3	80	6	1116
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	53	27	13	2	2	1	3	82	4	820

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	19	38	28	10	5	0	56	15	391
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	32	37	11	6	1	46	17	624
2017	University certificate or diploma below the bachelor's level	7	26	35	19	12	0	34	31	141
2017	Bachelor's degree	7	29	41	17	6	0	36	23	1118
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	24	41	20	7	0	31	27	823

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	7	17	39	22	14	1	36	24	390
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	19	38	22	11	2	34	28	618
2017	University certificate or diploma below the bachelor's level	16	25	35	18	6	0	24	41	139
2017	Bachelor's degree	9	22	43	18	8	0	26	31	1116
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	24	39	20	6	0	26	34	820

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	23	42	18	7	4	5	0	69	12	389
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	38	18	10	6	5	1	65	16	623
2017	University certificate or diploma below the bachelor's level	17	44	17	12	6	4	0	64	19	141
2017	Bachelor's degree	18	44	15	11	7	5	0	65	19	1117
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	44	14	11	8	3	0	66	20	820

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	22	38	18	11	6	4	63	18	391
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	38	20	13	9	3	57	23	624
2017	University certificate or diploma below the bachelor's level	12	31	23	20	13	1	44	33	140
2017	Bachelor's degree	13	38	19	16	12	3	52	28	1116
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	37	18	19	13	1	49	33	821

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	15	85	385
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	81	620
2017	University certificate or diploma below the bachelor's level	27	73	140
2017	Bachelor's degree	18	82	1118
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	85	821
2014	Secondary or high school graduation certificate or equivalent or less	14	86	458
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	85	684
2014	University certificate or diploma below the bachelor's level	16	84	161
2014	Bachelor's degree	16	84	1079
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	83	827

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	76	24	63
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	78	22	118
2017	University certificate or diploma below the bachelor's level	70	30	36
2017	Bachelor's degree	72	28	194
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	75	25	125
2014	Secondary or high school graduation certificate or equivalent or less	69	31	65
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	75	25	102
2014	University certificate or diploma below the bachelor's level	89	11	25
2014	Bachelor's degree	76	24	176
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	74	26	135

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	56	32	6	4	2	0	0	88	6	48
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	53	29	3	13	2	1	0	82	15	93
2017	University certificate or diploma below the bachelor's level	47	36	10	0	7	0	0	83	7	26
2017	Bachelor's degree	49	37	3	8	3	1	0	87	11	142
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	46	7	3	2	0	1	87	5	94
2014	Secondary or high school graduation certificate or equivalent or less	53	25	11	2	7	2	0	80	9	45
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	29	10	12	5	0	0	73	17	76
2014	University certificate or diploma below the bachelor's level	38	21	13	24	4	0	0	59	28	22
2014	Bachelor's degree	44	37	4	10	4	0	1	82	13	136
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50	21	7	15	6	0	1	72	21	100

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	29	23	20	12	12	2	1	30	70	390
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	27	16	13	14	1	2	28	72	624
2017	University certificate or diploma below the bachelor's level	18	25	17	17	21	1	0	19	81	141
2017	Bachelor's degree	19	24	22	12	19	3	1	20	80	1118
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	23	21	13	16	4	1	23	77	822

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	30	256
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	436
2017	University certificate or diploma below the bachelor's level	30	112
2017	Bachelor's degree	28	857
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	603

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	38	256
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	436
2017	University certificate or diploma below the bachelor's level	34	112
2017	Bachelor's degree	40	857
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	603

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	22	256
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	436
2017	University certificate or diploma below the bachelor's level	21	112
2017	Bachelor's degree	24	857
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	603

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	41	256
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	50	436
2017	University certificate or diploma below the bachelor's level	55	112
2017	Bachelor's degree	52	857
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	603

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	4	256
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	436
2017	University certificate or diploma below the bachelor's level	3	112
2017	Bachelor's degree	7	857
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	603

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	35	256
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	436
2017	University certificate or diploma below the bachelor's level	38	112
2017	Bachelor's degree	39	857
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	603

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	6	52	18	6	5	13	239
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	45	19	8	5	16	424
2017	University certificate or diploma below the bachelor's level	6	37	17	12	9	20	108
2017	Bachelor's degree	5	41	21	10	6	16	847
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	3	39	21	14	5	18	594

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	19	24	15	10	20	2	9	49	34	255
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	18	16	16	26	4	9	33	48	437
2017	University certificate or diploma below the bachelor's level	3	22	14	20	32	1	7	27	57	112
2017	Bachelor's degree	8	22	16	18	28	2	7	33	50	860
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	23	15	20	27	1	6	33	51	604

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	5	14	14	15	46	2	5	20	65	257
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	3	7	10	20	50	4	6	11	78	437
2017	University certificate or diploma below the bachelor's level	1	5	11	18	60	2	4	6	82	112
2017	Bachelor's degree	2	7	11	19	55	2	4	9	79	860
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	1	8	7	19	56	2	6	11	81	606

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Indigenous and Northern Affairs Canada by Question 115. What is the highest level of education you have ever completed?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me