2017 Public Service Employee Survey Results for Indigenous and Northern Affairs Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - PM

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 25 49 5 14 7 0 0 74 21 832
2017 PM-01 47 33 7 7 5 0 0 80 13 40
2017 PM-02 29 53 0 14 4 0 0 82 18 49
2017 PM-03 24 57 3 11 5 0 0 81 16 105
2017 PM-04 29 42 4 15 9 0 0 72 24 182
2017 PM-05 23 52 6 14 4 0 0 75 18 248
2017 PM-06 17 51 5 15 11 0 0 68 27 195
2014 PM 24 47 5 15 8 0 0 71 23 840
2014 PM-01 36 44 5 12 3 0 0 80 15 75
2014 PM-02 32 48 2 14 4 0 0 80 18 50
2014 PM-03 21 48 9 16 6 0 0 69 22 116
2014 PM-04 27 42 5 17 9 0 0 69 26 179
2014 PM-05 21 49 5 16 9 0 0 70 24 219
2014 PM-06 19 51 5 14 10 0 0 70 25 195
2011 PM 33 49 4 10 5 0 0 81 15 1000
2011 PM-01 28 45 5 14 9 0 0 72 23 65
2011 PM-02 42 42 2 12 3 0 0 83 15 65
2011 PM-03 34 47 2 10 7 0 0 81 17 155
2011 PM-04 37 42 4 13 3 0 0 79 16 190
2011 PM-05 28 53 5 9 4 0 0 82 14 273
2011 PM-06 32 51 5 6 5 0 0 84 11 245
2008 PM 38 44 4 11 3 0 0 82 14 700
2008 PM-01 72 17 6 6 0 0 0 89 6 18
2008 PM-02 38 42 3 15 2 0 0 80 17 60
2008 PM-03 43 45 1 8 3 0 0 87 11 87
2008 PM-04 32 42 8 15 2 0 0 74 17 133
2008 PM-05 39 46 1 10 3 1 0 86 13 168
2008 PM-06 38 44 4 11 4 0 0 82 14 225

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 62 24 5 4 2 1 2 89 6 828
2017 PM-01 74 13 3 10 0 0 0 87 10 39
2017 PM-02 72 16 8 0 2 0 2 90 2 49
2017 PM-03 59 26 8 4 1 0 3 87 5 105
2017 PM-04 65 22 3 5 2 1 2 89 8 181
2017 PM-05 65 24 3 3 2 1 2 92 5 246
2017 PM-06 54 29 7 5 2 1 3 86 7 195
2014 PM 67 22 4 3 1 1 2 91 5 840
2014 PM-01 69 21 1 5 1 0 1 92 7 75
2014 PM-02 70 20 6 2 0 2 0 92 2 50
2014 PM-03 72 19 3 3 2 0 1 92 5 116
2014 PM-04 67 19 6 4 1 2 1 89 6 179
2014 PM-05 66 21 5 2 1 1 4 91 3 219
2014 PM-06 63 28 3 3 2 1 1 92 5 195
2011 PM 72 17 4 3 1 0 2 91 4 1000
2011 PM-01 66 20 2 8 3 0 2 88 11 65
2011 PM-02 77 18 3 0 0 2 0 97 0 65
2011 PM-03 66 21 6 3 2 1 1 89 5 155
2011 PM-04 73 17 5 3 1 1 1 91 4 190
2011 PM-05 73 16 3 3 1 0 3 92 5 273
2011 PM-06 77 13 5 3 1 0 1 91 4 245
2008 PM 73 18 3 3 1 1 2 93 5 699
2008 PM-01 89 11 0 0 0 0 0 100 0 18
2008 PM-02 75 13 2 5 3 0 2 90 8 60
2008 PM-03 76 16 1 1 5 0 1 93 6 86
2008 PM-04 67 23 3 5 1 0 2 92 5 133
2008 PM-05 78 14 3 2 1 1 2 94 3 168
2008 PM-06 71 19 3 4 1 1 2 93 5 225

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 65 18 6 6 4 0 3 85 9 829
2017 PM-01 71 13 8 5 3 0 0 84 8 39
2017 PM-02 69 16 6 6 0 0 2 88 6 49
2017 PM-03 64 18 9 2 4 0 3 85 6 104
2017 PM-04 68 14 6 7 3 0 2 84 10 181
2017 PM-05 64 22 4 4 3 0 3 88 8 248
2017 PM-06 62 15 5 9 5 0 4 80 14 195
2014 PM 64 19 4 6 4 1 3 86 10 837
2014 PM-01 68 20 3 7 1 0 1 89 8 75
2014 PM-02 60 30 4 4 2 0 0 90 6 50
2014 PM-03 66 18 3 3 5 1 3 88 9 116
2014 PM-04 65 17 6 5 5 1 1 84 10 177
2014 PM-05 61 18 5 6 5 1 5 83 11 218
2014 PM-06 64 19 3 7 4 0 3 86 11 195
2011 PM 69 13 5 6 3 0 3 85 10 999
2011 PM-01 64 11 9 11 3 0 2 76 14 64
2011 PM-02 77 9 5 3 3 0 3 89 6 65
2011 PM-03 64 17 6 6 4 0 3 83 11 155
2011 PM-04 71 18 3 4 4 0 1 89 7 190
2011 PM-05 69 11 5 7 4 0 4 84 11 273
2011 PM-06 71 11 6 8 2 0 2 84 10 245
2008 PM 70 15 3 6 4 0 2 87 10 698
2008 PM-01 78 11 0 11 0 0 0 89 11 18
2008 PM-02 72 18 0 2 5 0 3 93 7 60
2008 PM-03 68 17 1 5 7 0 2 87 12 87
2008 PM-04 68 17 3 3 6 0 3 88 9 133
2008 PM-05 75 10 4 7 2 1 2 87 9 167
2008 PM-06 69 15 3 8 3 0 3 86 11 224

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 32 36 5 14 13 0 0 68 27 832
2017 PM-01 47 35 5 5 8 0 0 82 13 40
2017 PM-02 41 41 8 4 6 0 0 82 10 49
2017 PM-03 29 49 4 11 8 0 0 77 19 105
2017 PM-04 35 30 5 17 13 0 0 65 30 182
2017 PM-05 31 35 5 15 13 0 0 66 28 248
2017 PM-06 28 35 4 16 16 1 0 63 33 195
2014 PM 31 35 5 14 15 0 0 66 30 837
2014 PM-01 34 37 3 11 15 0 1 71 26 74
2014 PM-02 47 33 6 6 8 0 0 80 14 49
2014 PM-03 30 38 6 10 16 1 0 68 25 115
2014 PM-04 30 39 2 17 12 0 0 68 30 179
2014 PM-05 30 30 7 16 17 0 0 60 33 219
2014 PM-06 28 34 4 16 18 0 0 63 34 195
2011 PM 40 37 6 11 6 0 0 77 17 999
2011 PM-01 31 43 5 11 9 2 0 75 20 65
2011 PM-02 42 40 0 15 3 0 0 82 18 65
2011 PM-03 35 39 8 10 8 0 0 74 18 154
2011 PM-04 39 39 7 9 4 1 0 79 14 190
2011 PM-05 38 34 7 14 6 1 0 73 20 273
2011 PM-06 49 33 5 8 5 0 0 82 13 245

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 18 40 13 18 10 0 0 58 28 831
2017 PM-01 32 42 11 7 5 2 0 76 13 40
2017 PM-02 18 39 8 20 14 0 0 57 35 49
2017 PM-03 15 42 14 15 14 0 0 57 29 105
2017 PM-04 14 37 14 21 14 0 0 52 35 182
2017 PM-05 18 38 13 19 11 0 1 57 30 247
2017 PM-06 21 45 14 15 6 0 0 66 20 195
2014 PM 18 36 11 18 16 0 0 55 34 840
2014 PM-01 19 33 12 28 8 0 0 52 36 75
2014 PM-02 16 40 12 18 14 0 0 56 32 50
2014 PM-03 13 33 16 16 22 0 0 46 39 116
2014 PM-04 16 40 6 22 15 1 0 57 38 179
2014 PM-05 20 32 11 16 21 0 0 52 37 219
2014 PM-06 22 39 12 15 10 1 1 62 26 195
2011 PM 25 38 13 15 8 0 1 64 23 1000
2011 PM-01 28 38 12 8 11 0 3 68 19 65
2011 PM-02 28 37 11 18 5 0 2 66 23 65
2011 PM-03 22 37 10 22 8 0 1 60 30 155
2011 PM-04 22 34 17 15 13 0 1 56 28 190
2011 PM-05 20 41 15 15 8 1 0 62 23 273
2011 PM-06 35 38 11 12 3 0 0 73 15 245
2008 PM 24 40 14 13 7 0 0 65 20 698
2008 PM-01 56 22 6 11 6 0 0 78 17 18
2008 PM-02 20 45 10 8 13 2 2 67 22 60
2008 PM-03 22 34 9 24 10 0 0 56 34 87
2008 PM-04 21 38 16 14 11 0 0 59 25 132
2008 PM-05 23 42 17 11 5 1 1 66 16 168
2008 PM-06 26 43 15 11 4 0 0 70 15 224

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 41 37 10 8 4 0 0 78 12 829
2017 PM-01 30 32 16 15 7 0 0 62 22 40
2017 PM-02 37 39 14 8 2 0 0 76 10 49
2017 PM-03 40 36 10 7 7 0 0 76 13 105
2017 PM-04 38 38 11 9 4 0 0 75 13 180
2017 PM-05 38 39 11 8 4 0 0 77 13 247
2017 PM-06 53 33 5 7 2 0 0 86 9 195
2014 PM 31 40 10 11 6 0 0 72 17 840
2014 PM-01 23 39 15 9 15 0 0 61 24 75
2014 PM-02 16 44 20 14 6 0 0 60 20 50
2014 PM-03 19 41 17 15 8 0 0 60 22 116
2014 PM-04 29 45 6 14 6 0 0 74 20 179
2014 PM-05 33 42 10 9 6 0 0 75 15 219
2014 PM-06 47 33 7 10 2 1 0 81 12 195
2011 PM 38 38 11 8 5 0 0 76 13 1000
2011 PM-01 18 38 23 6 14 0 0 57 20 65
2011 PM-02 32 34 14 15 5 0 0 66 20 65
2011 PM-03 26 42 10 14 8 0 0 68 21 155
2011 PM-04 42 35 8 10 5 0 0 77 15 190
2011 PM-05 38 41 12 5 3 0 0 79 9 273
2011 PM-06 49 36 8 5 2 0 0 85 7 245
2008 PM 40 40 10 7 3 0 0 80 10 700
2008 PM-01 39 39 17 0 6 0 0 78 6 18
2008 PM-02 25 42 20 8 5 0 0 67 13 60
2008 PM-03 32 48 8 8 3 0 0 80 11 87
2008 PM-04 40 35 8 11 6 0 0 75 17 133
2008 PM-05 39 44 7 8 1 1 0 83 10 168
2008 PM-06 48 36 10 4 2 0 0 84 6 225

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 44 38 8 7 4 0 0 82 10 831
2017 PM-01 33 42 13 8 5 0 0 75 13 40
2017 PM-02 45 26 16 4 8 0 0 72 12 49
2017 PM-03 40 40 7 9 4 0 1 81 12 105
2017 PM-04 39 38 12 7 4 0 0 76 11 181
2017 PM-05 42 41 6 7 4 0 0 83 11 248
2017 PM-06 56 34 2 5 2 0 0 91 7 195
2014 PM 37 43 7 9 5 0 0 80 13 840
2014 PM-01 25 37 7 8 23 0 0 63 31 75
2014 PM-02 22 52 8 16 2 0 0 74 18 50
2014 PM-03 24 48 16 8 4 0 0 72 12 116
2014 PM-04 35 43 7 13 2 0 0 78 14 179
2014 PM-05 40 43 5 7 5 0 0 83 12 219
2014 PM-06 50 40 3 6 2 1 0 90 7 195
2011 PM 42 41 8 5 4 0 0 83 9 1000
2011 PM-01 32 40 17 3 8 0 0 72 11 65
2011 PM-02 35 45 6 6 8 0 0 80 14 65
2011 PM-03 28 45 13 11 3 0 0 73 14 155
2011 PM-04 39 41 7 7 6 0 0 80 13 190
2011 PM-05 44 42 6 5 3 0 0 86 8 273
2011 PM-06 56 36 5 2 1 0 0 91 3 245
2008 PM 44 44 5 4 3 0 0 88 7 699
2008 PM-01 44 44 0 11 0 0 0 89 11 18
2008 PM-02 30 47 10 5 8 0 0 77 13 60
2008 PM-03 37 48 7 5 3 0 0 85 8 86
2008 PM-04 39 44 8 5 5 0 0 83 10 133
2008 PM-05 44 45 3 5 2 1 0 89 8 168
2008 PM-06 52 41 4 2 0 0 0 93 2 225

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 34 42 10 10 4 0 0 76 14 829
2017 PM-01 37 47 7 5 3 0 0 85 8 40
2017 PM-02 35 43 8 8 6 0 0 78 14 49
2017 PM-03 31 45 11 10 4 0 0 76 13 104
2017 PM-04 34 40 9 11 5 0 0 74 16 181
2017 PM-05 33 44 9 9 4 0 0 78 13 247
2017 PM-06 36 39 12 9 4 0 0 75 13 195
2014 PM 34 39 12 9 5 0 0 74 14 840
2014 PM-01 28 40 12 11 9 0 0 68 20 75
2014 PM-02 40 46 4 6 4 0 0 86 10 50
2014 PM-03 25 40 16 13 7 0 0 65 20 116
2014 PM-04 33 40 12 11 4 0 0 73 15 179
2014 PM-05 32 38 14 10 5 2 0 71 15 219
2014 PM-06 42 39 12 5 3 0 0 81 7 195

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 36 37 10 9 8 0 0 74 17 830
2017 PM-01 35 45 5 8 5 2 0 82 13 40
2017 PM-02 39 35 10 6 6 0 4 77 13 49
2017 PM-03 35 42 6 8 8 0 2 79 15 105
2017 PM-04 43 36 7 4 9 1 0 80 13 180
2017 PM-05 38 34 10 10 7 0 0 72 17 248
2017 PM-06 27 40 12 12 9 0 0 67 21 195
2014 PM 29 32 13 14 12 0 0 62 26 840
2014 PM-01 23 28 13 16 20 0 0 51 36 75
2014 PM-02 24 42 12 4 18 0 0 66 22 50
2014 PM-03 27 29 17 14 13 0 0 56 27 116
2014 PM-04 31 35 12 14 8 0 0 65 23 179
2014 PM-05 33 29 9 14 14 0 0 63 28 219
2014 PM-06 30 34 14 13 9 0 0 64 22 195
2011 PM 37 36 11 9 7 0 0 73 16 999
2011 PM-01 26 37 15 8 12 2 0 64 20 65
2011 PM-02 32 43 12 6 5 0 2 77 11 65
2011 PM-03 37 34 10 10 9 0 0 71 19 155
2011 PM-04 37 34 13 8 7 0 1 71 16 190
2011 PM-05 36 35 13 10 7 0 0 71 17 272
2011 PM-06 41 40 4 10 5 0 0 81 15 245

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 33 30 12 10 11 1 3 66 22 830
2017 PM-01 40 17 13 2 18 0 10 63 23 40
2017 PM-02 26 23 20 12 10 2 6 53 24 49
2017 PM-03 31 32 13 8 10 1 5 67 19 105
2017 PM-04 36 26 14 9 9 2 4 66 20 181
2017 PM-05 36 32 10 7 11 1 2 70 19 248
2017 PM-06 27 34 10 15 14 0 1 61 29 194
2014 PM 23 25 10 16 22 1 3 50 40 838
2014 PM-01 24 23 8 7 28 4 7 52 39 75
2014 PM-02 22 24 12 10 20 2 10 52 34 50
2014 PM-03 23 23 11 17 18 2 5 50 38 116
2014 PM-04 26 23 12 19 18 1 1 50 38 179
2014 PM-05 19 26 8 17 27 0 3 46 46 219
2014 PM-06 23 28 11 18 18 1 1 52 36 193
2011 PM 33 29 8 13 14 1 2 64 28 999
2011 PM-01 46 25 11 5 11 0 3 73 16 65
2011 PM-02 27 33 3 17 17 0 3 61 35 64
2011 PM-03 35 28 4 15 15 1 1 65 31 155
2011 PM-04 31 26 11 16 12 2 4 60 29 190
2011 PM-05 32 30 11 12 15 1 1 62 27 273
2011 PM-06 31 32 8 13 13 0 2 65 27 245
2008 PM 37 27 7 15 10 1 3 67 26 700
2008 PM-01 44 22 11 6 11 0 6 71 18 18
2008 PM-02 45 23 10 10 7 0 5 72 18 60
2008 PM-03 46 21 5 14 11 0 3 69 26 87
2008 PM-04 36 30 8 17 8 0 0 66 26 133
2008 PM-05 30 33 8 17 7 2 4 67 25 168
2008 PM-06 37 26 6 15 12 1 3 66 28 225

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 35 42 9 10 4 0 0 77 14 830
2017 PM-01 35 32 13 13 7 0 0 67 20 40
2017 PM-02 37 45 10 6 2 0 0 82 8 49
2017 PM-03 32 45 5 11 6 0 1 78 17 105
2017 PM-04 34 42 9 9 5 0 0 76 14 181
2017 PM-05 32 41 10 11 4 0 0 74 16 247
2017 PM-06 39 43 8 9 1 0 0 82 10 195
2014 PM 23 46 10 13 8 0 0 69 20 839
2014 PM-01 25 39 11 12 13 0 0 64 25 75
2014 PM-02 16 54 12 12 6 0 0 70 18 50
2014 PM-03 17 47 13 15 9 0 0 64 23 116
2014 PM-04 23 45 10 14 7 0 0 69 21 178
2014 PM-05 23 48 10 10 9 0 0 70 19 219
2014 PM-06 27 46 9 13 4 1 0 74 17 195
2011 PM 34 40 11 10 5 0 0 74 15 1000
2011 PM-01 29 42 12 8 9 0 0 71 17 65
2011 PM-02 22 49 11 14 5 0 0 71 18 65
2011 PM-03 28 43 14 10 6 0 0 70 16 155
2011 PM-04 39 35 8 13 5 0 0 74 18 190
2011 PM-05 34 39 12 9 6 0 0 73 15 273
2011 PM-06 39 41 11 7 3 0 0 80 10 245
2008 PM 38 41 8 8 5 0 0 79 13 689
2008 PM-01 56 33 0 11 0 0 0 89 11 18
2008 PM-02 36 44 7 10 3 0 0 80 14 59
2008 PM-03 42 42 6 7 2 1 0 84 10 84
2008 PM-04 32 42 10 9 8 0 0 74 17 133
2008 PM-05 35 40 8 10 7 1 0 75 16 167
2008 PM-06 42 41 8 5 4 0 0 83 9 220

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 22 36 16 15 10 1 0 58 25 827
2017 PM-01 25 34 18 10 10 2 0 61 21 40
2017 PM-02 31 41 14 8 6 0 0 72 14 49
2017 PM-03 21 32 17 21 9 0 1 53 30 105
2017 PM-04 25 34 15 12 11 3 1 60 24 181
2017 PM-05 22 34 17 14 11 0 1 57 25 247
2017 PM-06 15 42 15 19 8 1 0 57 28 193
2014 PM 17 33 18 15 17 0 0 49 33 839
2014 PM-01 13 19 17 17 33 0 0 32 51 75
2014 PM-02 22 32 12 20 14 0 0 54 34 50
2014 PM-03 16 24 21 23 16 1 0 40 39 116
2014 PM-04 21 35 17 14 13 0 0 56 27 179
2014 PM-05 13 39 17 10 21 0 0 52 31 219
2014 PM-06 17 33 20 17 13 0 0 51 29 194
2011 PM 20 39 13 16 11 1 0 59 27 999
2011 PM-01 15 26 28 12 18 0 0 42 31 65
2011 PM-02 22 43 6 17 11 2 0 66 28 65
2011 PM-03 14 33 16 22 13 1 1 48 36 155
2011 PM-04 23 42 10 17 8 0 0 65 25 189
2011 PM-05 19 39 14 15 12 0 0 59 27 273
2011 PM-06 21 44 12 14 8 0 1 66 22 245

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 22 43 13 12 9 0 0 65 21 828
2017 PM-01 40 45 5 2 8 0 0 85 11 40
2017 PM-02 29 31 19 12 6 2 0 62 19 48
2017 PM-03 20 48 13 9 9 0 0 68 18 105
2017 PM-04 26 37 14 12 11 0 0 63 23 181
2017 PM-05 18 44 13 15 10 0 0 62 25 246
2017 PM-06 18 49 12 13 8 0 0 68 21 195

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 36 45 9 6 4 0 0 81 10 829
2017 PM-01 50 37 7 0 3 2 0 90 3 40
2017 PM-02 44 40 8 2 6 0 0 83 8 48
2017 PM-03 37 45 10 5 2 1 0 83 7 105
2017 PM-04 37 41 10 7 4 1 1 78 12 181
2017 PM-05 32 47 10 7 4 0 0 79 11 247
2017 PM-06 36 49 6 6 3 1 0 86 9 195
2014 PM 33 42 12 7 5 0 0 76 12 839
2014 PM-01 40 44 9 4 3 0 0 84 7 75
2014 PM-02 42 32 10 6 10 0 0 74 16 50
2014 PM-03 28 44 14 9 5 0 0 72 14 116
2014 PM-04 30 42 13 10 4 0 0 73 14 178
2014 PM-05 33 42 13 6 6 0 0 75 12 219
2014 PM-06 36 44 8 7 4 0 0 80 11 195
2011 PM 37 45 8 6 3 1 0 83 9 999
2011 PM-01 48 35 9 6 2 0 0 83 8 65
2011 PM-02 37 43 11 3 3 3 0 83 6 65
2011 PM-03 31 52 7 6 3 1 0 84 8 155
2011 PM-04 39 42 6 8 3 2 0 83 11 189
2011 PM-05 36 43 9 7 4 1 0 79 11 273
2011 PM-06 39 47 7 4 3 1 0 86 7 245
2008 PM 44 39 8 6 2 1 0 84 8 696
2008 PM-01 72 22 6 0 0 0 0 94 0 18
2008 PM-02 40 42 8 8 0 2 0 83 8 60
2008 PM-03 48 36 8 6 2 0 0 84 8 87
2008 PM-04 39 41 8 7 3 2 0 82 10 133
2008 PM-05 38 46 8 5 3 1 0 84 8 167
2008 PM-06 50 35 8 5 2 0 0 86 6 222

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 24 39 14 12 10 0 0 64 22 830
2017 PM-01 30 24 15 23 8 0 0 54 31 40
2017 PM-02 35 37 16 4 8 0 0 72 12 49
2017 PM-03 19 37 18 10 15 1 0 57 25 105
2017 PM-04 25 36 12 14 12 1 0 62 26 181
2017 PM-05 23 43 12 12 10 0 0 67 22 247
2017 PM-06 24 43 14 12 8 0 0 66 19 195

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 49 37 8 5 1 0 0 86 6 827
2017 PM-01 53 34 7 5 0 0 0 87 5 40
2017 PM-02 63 22 12 2 0 0 0 86 2 49
2017 PM-03 53 31 10 4 2 0 0 84 6 103
2017 PM-04 44 38 9 5 2 2 0 84 7 180
2017 PM-05 49 39 6 4 2 0 0 88 6 248
2017 PM-06 48 38 8 6 1 0 0 86 6 194
2014 PM 53 30 9 5 2 0 0 84 7 840
2014 PM-01 55 33 5 1 5 0 0 88 7 75
2014 PM-02 64 16 14 2 4 0 0 80 6 50
2014 PM-03 48 31 11 7 2 1 0 80 9 116
2014 PM-04 57 28 8 6 2 0 0 85 7 179
2014 PM-05 51 32 9 5 3 0 0 83 8 219
2014 PM-06 54 30 10 4 1 0 0 85 5 195
2011 PM 57 32 7 3 1 0 0 89 4 998
2011 PM-01 58 31 9 0 2 0 0 89 2 65
2011 PM-02 57 31 6 6 0 0 0 88 6 65
2011 PM-03 51 37 7 3 2 0 0 88 5 154
2011 PM-04 61 28 7 3 1 0 0 89 4 190
2011 PM-05 53 36 4 5 1 0 0 89 7 272
2011 PM-06 60 30 8 2 0 0 0 90 2 245

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 26 45 11 10 7 0 0 71 18 827
2017 PM-01 31 49 5 5 10 0 0 79 16 39
2017 PM-02 28 35 20 8 8 0 0 63 16 49
2017 PM-03 25 40 11 15 9 0 0 65 24 103
2017 PM-04 21 44 14 10 10 1 0 65 20 181
2017 PM-05 30 48 7 9 6 0 0 78 15 248
2017 PM-06 25 48 11 10 6 0 0 74 15 194
2014 PM 15 42 11 18 14 0 0 57 32 840
2014 PM-01 12 31 17 19 21 0 0 43 40 75
2014 PM-02 12 40 6 24 18 0 0 52 42 50
2014 PM-03 12 43 16 20 9 0 0 55 29 116
2014 PM-04 13 48 8 20 10 1 0 61 30 179
2014 PM-05 15 40 12 14 18 0 0 55 33 219
2014 PM-06 20 44 7 17 12 0 0 64 29 195
2011 PM 27 43 11 12 6 0 0 71 18 998
2011 PM-01 17 37 17 23 6 0 0 54 29 65
2011 PM-02 25 40 15 17 3 0 0 65 20 65
2011 PM-03 22 45 14 9 10 0 0 68 19 154
2011 PM-04 28 42 11 12 7 0 1 70 19 190
2011 PM-05 25 44 10 14 7 0 0 69 20 272
2011 PM-06 36 45 8 7 4 0 0 81 11 245

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 28 43 12 10 7 0 0 71 17 827
2017 PM-01 30 40 12 10 8 0 0 70 18 40
2017 PM-02 28 41 11 14 6 0 0 69 20 49
2017 PM-03 26 46 12 4 12 0 1 73 16 103
2017 PM-04 30 42 12 8 8 1 0 72 16 181
2017 PM-05 29 40 12 12 6 0 0 70 18 248
2017 PM-06 25 46 12 10 7 0 0 71 17 193
2014 PM 21 36 16 15 12 0 0 57 27 840
2014 PM-01 23 28 11 20 19 0 0 51 39 75
2014 PM-02 20 38 16 20 6 0 0 58 26 50
2014 PM-03 23 33 22 13 9 0 0 56 22 116
2014 PM-04 24 36 14 15 10 1 0 60 25 179
2014 PM-05 19 34 17 13 17 0 0 53 30 219
2014 PM-06 20 42 14 14 11 0 0 62 25 195

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 26 38 14 14 8 0 0 64 22 827
2017 PM-01 38 37 5 18 2 0 0 75 20 40
2017 PM-02 33 43 17 2 6 0 0 75 8 49
2017 PM-03 25 39 13 10 13 0 0 65 22 102
2017 PM-04 26 39 14 12 8 0 1 66 20 181
2017 PM-05 27 36 13 16 7 0 0 64 23 248
2017 PM-06 23 36 16 16 9 0 0 58 25 194
2014 PM 18 34 16 17 14 1 0 52 32 840
2014 PM-01 20 29 11 20 20 0 0 49 40 75
2014 PM-02 18 38 16 14 14 0 0 56 28 50
2014 PM-03 16 33 22 17 12 0 0 48 29 116
2014 PM-04 21 31 19 18 9 1 1 53 28 179
2014 PM-05 16 35 13 15 19 2 0 52 35 219
2014 PM-06 16 35 16 19 12 1 0 52 31 195
2011 PM 29 39 13 12 6 1 1 69 18 999
2011 PM-01 15 48 15 12 9 0 0 63 22 65
2011 PM-02 35 40 12 9 3 0 0 75 12 65
2011 PM-03 27 39 14 10 8 1 0 67 19 154
2011 PM-04 34 35 13 11 5 2 1 70 16 190
2011 PM-05 26 38 14 14 6 1 1 66 20 273
2011 PM-06 33 40 9 13 4 0 1 74 17 245

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 37 41 10 8 4 0 0 78 12 824
2017 PM-01 32 43 12 8 5 0 0 75 13 40
2017 PM-02 45 43 6 6 0 0 0 88 6 49
2017 PM-03 37 42 8 9 4 0 1 79 13 103
2017 PM-04 35 40 12 7 5 1 0 76 12 181
2017 PM-05 36 42 10 9 4 0 0 78 12 246
2017 PM-06 41 37 11 8 3 0 0 79 10 192
2014 PM 31 38 14 10 6 0 0 69 17 840
2014 PM-01 31 32 17 9 11 0 0 63 20 75
2014 PM-02 22 42 22 4 10 0 0 64 14 50
2014 PM-03 22 41 21 9 7 0 0 63 16 116
2014 PM-04 34 37 10 12 7 1 0 71 18 179
2014 PM-05 31 38 12 11 7 1 0 69 18 219
2014 PM-06 35 40 11 10 3 1 0 75 13 195
2011 PM 37 43 10 7 3 0 0 80 10 1000
2011 PM-01 29 37 17 14 3 0 0 66 17 65
2011 PM-02 28 49 9 11 3 0 0 77 14 65
2011 PM-03 30 49 12 5 5 0 0 79 10 155
2011 PM-04 43 37 8 11 2 0 0 79 13 190
2011 PM-05 37 44 8 8 3 0 0 81 11 273
2011 PM-06 43 43 9 3 1 0 0 86 5 245
2008 PM 43 40 7 7 3 0 0 83 9 697
2008 PM-01 56 33 0 11 0 0 0 89 11 18
2008 PM-02 45 33 12 8 2 0 0 78 10 60
2008 PM-03 46 39 3 7 3 1 0 86 10 87
2008 PM-04 33 46 8 9 5 0 0 79 14 133
2008 PM-05 40 41 7 9 2 1 0 82 11 168
2008 PM-06 48 39 9 2 2 0 0 87 5 222

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 25 36 21 10 8 0 1 61 18 829
2017 PM-01 57 35 2 0 5 0 0 93 5 40
2017 PM-02 37 46 12 2 2 0 0 83 4 48
2017 PM-03 29 31 22 12 5 0 1 61 17 105
2017 PM-04 29 33 20 6 10 1 1 63 16 181
2017 PM-05 22 36 24 9 8 0 0 59 17 248
2017 PM-06 13 37 22 17 11 0 1 51 27 194
2014 PM 23 30 23 12 11 0 1 53 23 840
2014 PM-01 32 28 20 11 8 0 1 61 19 75
2014 PM-02 36 30 14 8 12 0 0 66 20 50
2014 PM-03 25 25 22 12 16 0 1 50 28 116
2014 PM-04 25 32 22 12 8 0 1 58 20 179
2014 PM-05 17 32 25 14 10 0 0 50 25 219
2014 PM-06 22 27 26 12 12 0 1 49 25 195
2011 PM 23 33 22 13 8 0 1 57 21 999
2011 PM-01 35 35 9 14 6 0 0 71 20 65
2011 PM-02 28 34 15 14 6 0 3 63 21 65
2011 PM-03 22 32 23 14 9 0 1 54 23 155
2011 PM-04 25 35 21 13 6 0 1 60 19 190
2011 PM-05 22 30 25 12 10 0 1 52 23 273
2011 PM-06 20 34 26 11 8 0 0 55 19 244
2008 PM 16 36 23 14 10 0 0 52 24 699
2008 PM-01 39 39 11 11 0 0 0 78 11 18
2008 PM-02 23 37 18 12 8 0 2 61 20 60
2008 PM-03 20 23 32 8 14 2 1 44 23 87
2008 PM-04 15 38 27 10 10 0 0 53 20 133
2008 PM-05 12 43 20 16 8 1 0 55 25 167
2008 PM-06 14 36 21 19 10 0 0 49 29 225

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 13 28 37 14 4 1 2 18 43 829
2017 PM-01 5 15 33 23 13 5 5 40 22 39
2017 PM-02 16 14 39 18 4 4 4 24 33 49
2017 PM-03 10 29 41 10 6 0 4 17 41 105
2017 PM-04 14 26 37 17 3 2 2 21 41 181
2017 PM-05 15 31 33 15 4 0 2 19 48 247
2017 PM-06 14 34 40 10 2 0 1 11 48 195
2014 PM 17 32 36 10 3 1 1 14 50 839
2014 PM-01 9 36 29 16 7 1 1 23 47 75
2014 PM-02 20 24 32 12 6 2 4 19 47 50
2014 PM-03 16 38 30 11 5 0 0 16 53 116
2014 PM-04 21 28 37 8 3 1 1 12 51 179
2014 PM-05 23 29 33 13 1 1 0 14 53 219
2014 PM-06 10 37 45 7 2 0 0 8 46 194
2011 PM 12 32 36 14 4 1 1 18 45 997
2011 PM-01 22 29 26 9 11 0 3 21 52 65
2011 PM-02 5 27 44 20 3 0 2 24 32 64
2011 PM-03 16 34 32 12 3 0 3 16 52 155
2011 PM-04 11 35 30 16 5 1 1 22 48 189
2011 PM-05 12 31 40 14 1 1 0 16 44 273
2011 PM-06 10 30 41 15 3 0 1 18 40 244
2008 PM 14 28 36 17 4 1 1 21 42 699
2008 PM-01 11 22 44 11 6 0 6 18 35 18
2008 PM-02 12 22 28 23 8 2 5 34 36 60
2008 PM-03 14 26 41 13 5 2 0 18 40 86
2008 PM-04 17 30 32 17 4 0 1 20 47 133
2008 PM-05 13 30 36 16 5 1 0 21 43 168
2008 PM-06 12 29 38 18 3 0 0 21 41 225

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 13 25 33 17 8 2 2 26 40 827
2017 PM-01 10 19 36 13 10 6 6 26 33 38
2017 PM-02 16 20 26 21 4 10 2 28 42 49
2017 PM-03 17 29 27 13 8 3 3 22 49 104
2017 PM-04 14 23 30 20 10 2 1 31 38 181
2017 PM-05 13 25 35 17 7 1 2 24 40 248
2017 PM-06 10 27 38 17 6 1 2 24 37 195
2014 PM 21 27 29 14 6 2 1 21 49 839
2014 PM-01 27 24 25 13 5 3 3 20 54 75
2014 PM-02 12 24 20 28 4 8 4 36 41 50
2014 PM-03 22 28 31 10 5 3 2 16 51 116
2014 PM-04 23 26 30 13 6 1 2 20 50 178
2014 PM-05 25 24 29 14 6 1 0 21 50 219
2014 PM-06 14 33 31 16 5 1 1 21 47 195
2011 PM 14 24 30 21 8 2 2 30 39 993
2011 PM-01 22 27 20 20 6 2 3 28 51 64
2011 PM-02 11 20 30 23 13 0 3 37 32 64
2011 PM-03 21 27 26 17 6 0 3 24 49 154
2011 PM-04 9 23 33 21 7 5 2 31 34 188
2011 PM-05 17 25 30 19 7 2 1 27 43 273
2011 PM-06 10 21 33 25 9 0 1 35 32 243
2008 PM 14 23 32 23 6 2 1 29 38 696
2008 PM-01 6 11 28 17 17 11 11 43 21 18
2008 PM-02 12 13 20 35 12 3 5 51 27 60
2008 PM-03 14 12 42 22 7 3 0 30 27 86
2008 PM-04 11 29 33 18 6 2 2 24 42 131
2008 PM-05 14 25 37 19 3 1 1 22 40 167
2008 PM-06 16 24 28 26 5 0 0 31 40 225

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 24 31 29 10 3 1 2 14 57 830
2017 PM-01 16 15 34 13 3 11 8 19 39 38
2017 PM-02 31 22 19 18 2 4 4 22 58 49
2017 PM-03 15 35 28 11 7 2 2 19 52 105
2017 PM-04 21 25 34 11 6 1 2 18 48 182
2017 PM-05 21 32 33 10 2 0 1 12 54 248
2017 PM-06 33 37 22 6 2 0 1 7 71 195
2014 PM 32 30 25 8 3 1 1 11 63 839
2014 PM-01 26 27 24 13 3 4 3 17 57 74
2014 PM-02 24 26 24 14 8 0 4 23 52 50
2014 PM-03 25 31 27 11 5 0 1 17 56 116
2014 PM-04 31 31 27 7 3 0 1 10 63 179
2014 PM-05 32 31 25 7 4 1 0 11 63 219
2014 PM-06 41 31 21 5 1 0 0 6 72 195
2011 PM 22 29 29 12 5 1 2 18 53 992
2011 PM-01 18 22 28 14 11 2 6 27 43 65
2011 PM-02 20 26 26 15 8 2 3 24 48 65
2011 PM-03 22 28 29 14 5 0 3 19 51 154
2011 PM-04 20 31 26 14 7 1 1 21 52 187
2011 PM-05 21 29 32 10 4 1 1 15 52 272
2011 PM-06 26 32 28 10 3 0 1 14 58 242
2008 PM 22 33 28 12 3 1 1 16 56 697
2008 PM-01 11 17 17 44 0 0 11 50 31 18
2008 PM-02 13 25 33 20 5 2 2 26 40 60
2008 PM-03 12 36 28 14 5 3 2 20 51 86
2008 PM-04 22 33 32 10 3 0 1 13 55 133
2008 PM-05 23 30 33 9 5 1 0 14 53 167
2008 PM-06 28 37 21 11 2 0 0 14 65 224

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 13 24 33 20 7 1 2 27 39 825
2017 PM-01 0 8 21 36 16 6 13 64 10 38
2017 PM-02 12 10 37 26 8 2 4 37 24 49
2017 PM-03 11 20 32 26 7 2 2 34 33 105
2017 PM-04 14 17 36 22 10 1 1 32 32 179
2017 PM-05 13 26 36 19 5 0 1 24 40 247
2017 PM-06 18 36 32 10 4 0 1 13 54 194
2014 PM 18 26 33 17 4 0 1 22 45 839
2014 PM-01 20 20 24 17 12 1 5 31 43 75
2014 PM-02 12 14 34 26 10 0 4 37 27 50
2014 PM-03 10 17 40 28 4 0 2 33 27 115
2014 PM-04 17 25 35 20 3 0 1 24 42 179
2014 PM-05 22 29 31 13 4 1 0 17 52 219
2014 PM-06 19 35 32 12 1 1 0 13 55 195
2011 PM 11 23 39 19 7 1 1 26 34 994
2011 PM-01 14 23 25 17 17 2 3 35 39 65
2011 PM-02 6 15 48 23 8 0 0 31 22 65
2011 PM-03 12 15 36 27 8 1 1 36 27 153
2011 PM-04 10 23 38 19 9 1 1 28 34 188
2011 PM-05 13 22 41 16 6 1 1 22 36 273
2011 PM-06 11 29 39 17 4 0 0 21 40 243
2008 PM 12 20 37 23 6 1 1 30 33 696
2008 PM-01 11 0 22 33 22 0 11 63 13 18
2008 PM-02 8 19 24 32 12 2 3 46 29 59
2008 PM-03 8 20 29 33 7 3 0 41 29 86
2008 PM-04 14 24 32 25 5 0 1 30 39 133
2008 PM-05 14 15 43 20 6 1 1 27 30 166
2008 PM-06 12 22 43 19 4 0 0 23 35 225

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 23 26 30 12 5 2 2 18 51 826
2017 PM-01 8 14 35 16 6 8 13 28 27 37
2017 PM-02 29 15 25 15 8 6 2 25 48 48
2017 PM-03 26 18 24 19 7 3 4 28 47 105
2017 PM-04 19 25 31 16 6 2 1 22 45 181
2017 PM-05 21 28 35 10 4 0 2 14 50 248
2017 PM-06 30 33 26 7 3 1 1 10 64 194
2014 PM 40 26 22 8 2 0 1 11 67 838
2014 PM-01 27 19 27 13 9 1 3 24 48 74
2014 PM-02 26 28 26 10 4 0 6 15 57 50
2014 PM-03 44 17 22 13 4 0 1 18 61 115
2014 PM-04 43 25 23 6 1 1 1 7 69 179
2014 PM-05 43 29 19 7 1 0 0 8 72 219
2014 PM-06 40 33 20 5 1 0 1 6 74 195
2011 PM 26 28 25 13 5 1 2 19 55 994
2011 PM-01 28 17 14 26 11 0 5 39 47 65
2011 PM-02 17 31 25 14 9 3 2 24 50 65
2011 PM-03 29 24 24 14 5 1 3 20 55 154
2011 PM-04 21 27 27 18 4 1 3 22 50 188
2011 PM-05 29 29 25 9 5 1 1 14 60 272
2011 PM-06 25 32 28 10 4 1 0 14 58 243
2008 PM 26 26 28 13 5 1 2 18 53 697
2008 PM-01 17 11 22 22 22 0 6 47 29 18
2008 PM-02 17 18 37 12 8 0 8 22 38 60
2008 PM-03 26 24 23 12 8 3 3 21 54 86
2008 PM-04 23 32 29 14 2 0 1 16 55 133
2008 PM-05 29 21 32 11 4 2 1 15 52 167
2008 PM-06 29 30 25 13 3 0 0 16 59 224

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 19 25 30 15 6 3 2 22 46 827
2017 PM-01 10 21 21 18 13 8 8 38 38 38
2017 PM-02 23 17 21 19 10 6 4 33 44 48
2017 PM-03 23 30 20 16 6 4 1 23 56 105
2017 PM-04 18 24 29 16 6 4 2 24 45 181
2017 PM-05 18 25 37 11 6 1 2 17 44 247
2017 PM-06 18 26 33 17 5 1 0 22 45 195
2014 PM 21 23 29 16 6 2 2 23 47 839
2014 PM-01 25 20 29 8 9 4 4 19 49 75
2014 PM-02 16 18 26 24 6 4 6 33 38 50
2014 PM-03 21 25 28 14 7 2 4 22 49 116
2014 PM-04 22 26 31 13 5 1 2 18 50 179
2014 PM-05 24 20 30 17 6 1 1 24 45 218
2014 PM-06 18 27 28 22 4 1 2 26 46 195
2011 PM 17 24 32 15 6 2 3 23 44 996
2011 PM-01 22 17 17 17 11 8 9 33 46 65
2011 PM-02 22 15 29 23 6 3 2 31 39 65
2011 PM-03 19 26 28 12 10 3 1 24 47 154
2011 PM-04 15 25 34 15 5 3 4 21 42 189
2011 PM-05 19 27 32 14 3 2 3 18 48 273
2011 PM-06 13 25 37 17 7 1 1 24 38 243
2008 PM 21 28 27 15 5 2 2 21 51 698
2008 PM-01 17 6 11 28 17 22 0 57 29 18
2008 PM-02 10 25 32 22 8 0 3 31 36 60
2008 PM-03 22 19 31 15 5 5 3 22 44 86
2008 PM-04 23 34 23 13 5 1 2 19 58 133
2008 PM-05 22 34 25 11 4 1 2 16 58 167
2008 PM-06 22 26 31 15 4 1 0 20 49 225

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 23 32 30 10 3 1 2 13 56 827
2017 PM-01 5 25 32 11 6 13 8 21 38 37
2017 PM-02 22 24 26 14 4 6 2 20 51 49
2017 PM-03 22 33 26 13 6 0 1 18 56 105
2017 PM-04 20 27 32 16 2 1 3 19 48 181
2017 PM-05 21 32 35 6 2 1 2 9 55 248
2017 PM-06 31 38 24 6 2 0 1 7 69 194
2014 PM 32 29 29 6 3 1 1 9 62 837
2014 PM-01 26 23 32 9 3 3 4 13 52 74
2014 PM-02 12 40 26 14 2 2 4 17 55 50
2014 PM-03 27 30 32 5 4 0 2 10 57 115
2014 PM-04 35 27 26 6 4 1 1 10 63 179
2014 PM-05 33 28 29 5 4 1 0 9 62 218
2014 PM-06 38 31 29 2 1 0 0 2 69 195
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 70 11 6 6 2 0 5 85 8 831
2017 PM-01 75 7 8 7 2 0 0 82 10 40
2017 PM-02 75 10 6 4 0 0 4 89 4 49
2017 PM-03 67 13 4 7 3 0 7 86 10 105
2017 PM-04 72 9 7 4 4 0 4 84 8 182
2017 PM-05 70 13 6 5 1 0 4 87 7 248
2017 PM-06 68 10 7 6 2 0 8 84 9 194
2014 PM 70 11 5 4 3 0 6 87 8 840
2014 PM-01 79 11 3 0 4 0 4 93 4 75
2014 PM-02 78 8 6 6 0 0 2 88 6 50
2014 PM-03 66 9 6 6 6 1 6 81 13 116
2014 PM-04 70 10 8 4 2 1 5 86 6 179
2014 PM-05 67 13 5 4 2 0 8 88 6 219
2014 PM-06 70 12 4 6 2 0 6 87 9 195
2011 PM 68 11 7 5 3 1 5 84 9 998
2011 PM-01 63 6 9 3 14 2 3 73 18 65
2011 PM-02 78 5 3 3 3 0 8 90 7 65
2011 PM-03 62 14 6 8 3 1 6 82 12 154
2011 PM-04 70 12 8 3 3 0 4 86 6 189
2011 PM-05 68 10 6 5 2 1 8 85 8 273
2011 PM-06 71 12 7 7 1 0 2 85 8 245
2008 PM 70 9 4 3 3 1 10 89 7 698
2008 PM-01 78 6 6 0 6 0 6 88 6 18
2008 PM-02 77 10 5 2 2 0 5 91 4 60
2008 PM-03 62 9 3 5 6 0 15 84 12 86
2008 PM-04 69 9 4 1 3 0 14 91 4 133
2008 PM-05 75 8 2 2 3 2 7 91 6 167
2008 PM-06 69 10 5 4 2 0 9 88 7 225

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 20 31 15 13 13 5 2 55 28 830
2017 PM-01 15 32 18 13 15 5 2 50 30 40
2017 PM-02 35 20 8 15 8 12 2 64 26 49
2017 PM-03 16 26 10 18 24 5 2 45 45 105
2017 PM-04 18 28 19 12 13 8 3 52 28 182
2017 PM-05 19 31 18 14 11 4 2 53 27 247
2017 PM-06 24 40 12 11 9 2 2 66 21 194
2014 PM 20 28 16 17 14 3 2 51 32 840
2014 PM-01 12 23 19 17 20 5 4 38 41 75
2014 PM-02 22 26 16 22 12 2 0 49 35 50
2014 PM-03 14 29 21 17 16 2 1 44 35 116
2014 PM-04 23 30 13 18 12 1 3 55 31 179
2014 PM-05 22 24 17 14 18 4 1 48 34 219
2014 PM-06 24 34 16 16 7 2 1 60 24 195

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 34 33 10 12 10 1 0 68 22 831
2017 PM-01 29 30 20 5 15 0 0 59 21 40
2017 PM-02 45 20 8 19 4 4 0 68 24 49
2017 PM-03 29 30 10 15 15 1 0 60 31 105
2017 PM-04 33 31 13 11 12 1 0 64 23 182
2017 PM-05 35 35 11 10 9 0 0 70 19 248
2017 PM-06 39 36 6 13 6 0 1 76 19 194
2014 PM 34 29 10 14 11 1 0 63 26 839
2014 PM-01 25 23 13 20 16 3 0 49 37 75
2014 PM-02 36 22 10 16 10 6 0 62 28 50
2014 PM-03 28 32 13 13 12 3 0 61 26 116
2014 PM-04 33 29 10 18 9 1 0 63 27 179
2014 PM-05 33 27 11 12 15 1 0 61 28 219
2014 PM-06 40 33 8 12 6 0 0 73 19 194

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 25 36 13 14 11 1 0 62 25 828
2017 PM-01 27 27 7 28 10 0 0 54 38 40
2017 PM-02 22 39 15 6 10 6 2 66 18 49
2017 PM-03 23 28 11 16 18 4 0 53 36 105
2017 PM-04 26 36 15 11 12 1 0 62 23 181
2017 PM-05 21 40 13 15 12 0 0 61 26 247
2017 PM-06 30 39 13 13 4 0 1 69 17 193
2014 PM 18 35 15 18 12 2 0 54 31 839
2014 PM-01 12 20 20 23 24 1 0 32 47 75
2014 PM-02 18 28 22 12 16 4 0 48 29 50
2014 PM-03 14 29 16 26 12 3 1 45 39 116
2014 PM-04 20 35 16 17 11 2 0 56 28 179
2014 PM-05 16 36 14 20 13 1 0 53 33 219
2014 PM-06 23 45 11 13 7 1 1 69 20 194
2011 PM 23 36 13 16 10 1 0 60 27 999
2011 PM-01 25 20 9 26 20 0 0 45 46 65
2011 PM-02 18 28 12 22 15 5 0 48 39 65
2011 PM-03 18 32 17 15 17 1 0 51 32 155
2011 PM-04 25 36 13 15 8 2 1 63 24 190
2011 PM-05 22 36 11 19 10 1 0 59 29 272
2011 PM-06 28 43 13 11 4 0 0 71 16 245
2008 PM 26 41 11 12 8 2 0 68 21 699
2008 PM-01 50 22 6 6 17 0 0 72 22 18
2008 PM-02 28 38 8 17 8 0 0 67 25 60
2008 PM-03 17 38 17 14 11 1 1 56 26 87
2008 PM-04 26 34 12 17 9 2 1 61 26 133
2008 PM-05 24 41 10 12 10 3 1 67 22 168
2008 PM-06 28 48 10 10 3 1 0 77 13 224

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 23 29 15 14 12 7 1 56 28 826
2017 PM-01 20 15 13 23 21 8 0 38 48 39
2017 PM-02 31 16 17 16 6 14 0 55 26 49
2017 PM-03 16 23 15 14 17 13 0 46 37 104
2017 PM-04 17 34 12 12 18 7 0 55 32 181
2017 PM-05 18 29 19 17 9 6 1 51 28 248
2017 PM-06 36 34 11 9 6 3 1 73 16 192
2014 PM 19 27 17 16 14 6 1 50 32 839
2014 PM-01 7 15 19 26 28 5 0 23 57 74
2014 PM-02 18 20 12 16 18 14 2 45 40 50
2014 PM-03 11 29 15 19 18 8 0 44 40 116
2014 PM-04 16 33 18 14 12 5 2 53 27 179
2014 PM-05 20 25 18 19 12 4 1 48 33 219
2014 PM-06 29 30 16 11 8 5 1 63 20 195
2011 PM 24 28 13 15 15 5 0 54 32 999
2011 PM-01 9 20 6 25 37 3 0 30 63 65
2011 PM-02 15 26 14 18 14 12 0 47 37 65
2011 PM-03 18 25 17 15 21 5 0 45 38 155
2011 PM-04 27 22 13 16 15 6 1 53 34 190
2011 PM-05 23 29 14 16 13 5 0 55 30 272
2011 PM-06 30 36 13 11 7 3 0 68 19 245
2008 PM 28 30 11 15 10 5 0 62 27 699
2008 PM-01 39 11 17 17 6 11 0 56 25 18
2008 PM-02 27 35 8 15 13 2 0 63 29 60
2008 PM-03 20 26 13 23 10 8 0 50 36 87
2008 PM-04 22 27 11 19 15 5 1 52 36 133
2008 PM-05 29 32 10 14 8 6 1 65 24 168
2008 PM-06 34 34 12 11 7 3 0 70 18 224

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 9 22 17 19 18 12 2 36 44 828
2017 PM-01 12 20 8 22 21 10 7 39 52 40
2017 PM-02 14 24 17 10 12 20 2 50 29 49
2017 PM-03 10 16 12 22 21 17 1 33 52 105
2017 PM-04 8 16 18 18 21 17 1 30 47 180
2017 PM-05 6 21 21 18 21 9 4 31 45 248
2017 PM-06 11 32 14 22 12 7 2 47 37 193
2014 PM 7 19 18 21 25 8 2 29 51 840
2014 PM-01 5 8 17 19 35 13 3 16 63 75
2014 PM-02 6 12 18 22 24 14 4 22 56 50
2014 PM-03 5 16 20 22 31 5 1 23 56 116
2014 PM-04 6 22 19 19 23 9 2 31 48 179
2014 PM-05 7 15 18 26 24 7 3 25 55 219
2014 PM-06 8 30 17 20 21 5 1 40 42 195

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 33 42 10 9 6 0 0 75 15 827
2017 PM-01 38 28 15 18 0 0 0 66 18 39
2017 PM-02 41 33 10 8 6 2 0 75 15 49
2017 PM-03 30 38 11 10 10 0 0 68 21 105
2017 PM-04 32 42 9 9 9 0 0 73 18 181
2017 PM-05 30 46 10 8 6 0 0 76 14 247
2017 PM-06 39 42 8 7 4 0 1 82 10 193
2014 PM 29 40 10 13 7 0 0 70 20 840
2014 PM-01 21 40 9 12 17 0 0 61 29 75
2014 PM-02 26 36 10 16 12 0 0 62 28 50
2014 PM-03 23 39 15 19 4 0 0 62 23 116
2014 PM-04 30 42 9 11 8 0 0 71 20 179
2014 PM-05 32 38 10 14 6 0 0 70 20 219
2014 PM-06 33 45 8 10 3 1 0 79 13 195
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 34 36 10 11 8 1 1 71 19 832
2017 PM-01 40 37 7 5 8 2 0 79 13 40
2017 PM-02 53 24 8 6 6 2 0 79 12 49
2017 PM-03 36 34 6 11 10 0 2 72 22 105
2017 PM-04 34 33 14 10 8 1 1 68 18 182
2017 PM-05 31 37 10 11 10 1 1 69 21 248
2017 PM-06 32 41 9 11 7 1 0 73 18 195
2014 PM 32 36 11 11 10 1 0 69 20 839
2014 PM-01 27 32 15 8 16 0 3 60 25 75
2014 PM-02 36 36 12 4 12 0 0 72 16 50
2014 PM-03 29 34 14 11 11 1 0 63 23 116
2014 PM-04 31 39 12 9 7 2 1 71 17 179
2014 PM-05 32 35 8 14 11 0 0 68 25 218
2014 PM-06 34 38 10 11 6 1 0 73 18 195
2011 PM 33 33 13 13 8 1 0 66 21 999
2011 PM-01 17 35 17 17 14 0 0 52 31 65
2011 PM-02 38 32 14 9 5 0 2 72 14 65
2011 PM-03 34 30 15 9 12 1 0 64 21 155
2011 PM-04 38 30 11 13 7 1 0 69 20 190
2011 PM-05 28 36 13 15 7 1 0 65 22 272
2011 PM-06 35 35 10 13 7 0 0 70 20 245
2008 PM 32 35 11 13 8 1 0 68 21 697
2008 PM-01 50 17 11 6 17 0 0 67 22 18
2008 PM-02 48 25 3 20 3 0 0 73 23 60
2008 PM-03 37 33 12 9 6 1 2 72 16 86
2008 PM-04 29 38 10 9 14 0 0 67 23 133
2008 PM-05 30 40 10 14 5 2 0 71 19 168
2008 PM-06 29 35 14 15 6 0 0 64 21 223

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 41 30 11 8 8 3 1 73 16 831
2017 PM-01 34 33 10 2 5 15 0 79 9 40
2017 PM-02 51 22 6 10 4 4 2 78 15 49
2017 PM-03 42 28 10 6 12 1 1 71 18 105
2017 PM-04 44 27 9 6 9 3 1 74 16 182
2017 PM-05 37 32 13 7 8 2 1 71 16 247
2017 PM-06 43 32 11 10 5 1 0 75 14 195
2014 PM 35 29 13 12 8 2 1 66 20 839
2014 PM-01 21 28 13 20 12 4 1 52 34 75
2014 PM-02 34 28 18 8 8 4 0 65 17 50
2014 PM-03 28 34 12 16 8 3 0 63 24 116
2014 PM-04 33 33 12 13 7 2 1 68 20 179
2014 PM-05 35 27 14 9 11 2 1 64 21 218
2014 PM-06 46 27 11 8 6 2 1 75 14 195
2011 PM 39 30 13 10 7 2 0 71 17 999
2011 PM-01 25 26 18 17 11 3 0 52 29 65
2011 PM-02 34 35 9 9 6 5 2 74 16 65
2011 PM-03 38 26 13 12 9 3 0 66 21 155
2011 PM-04 37 33 12 10 6 2 1 72 17 190
2011 PM-05 38 31 15 8 6 1 0 70 15 272
2011 PM-06 47 30 10 8 4 1 0 77 12 245
2008 PM 41 29 11 10 7 2 0 72 17 697
2008 PM-01 56 17 0 6 22 0 0 72 28 18
2008 PM-02 47 23 13 7 7 2 2 72 14 60
2008 PM-03 44 23 9 13 7 3 0 70 20 86
2008 PM-04 38 31 10 10 10 2 0 70 20 133
2008 PM-05 43 29 12 8 6 2 1 74 14 167
2008 PM-06 38 33 13 11 4 2 0 72 15 224

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 36 34 9 12 8 1 0 71 20 832
2017 PM-01 39 48 2 2 5 2 0 90 8 40
2017 PM-02 63 14 6 10 4 2 0 79 15 49
2017 PM-03 28 41 7 12 11 1 0 69 24 105
2017 PM-04 37 31 13 11 7 1 0 69 18 182
2017 PM-05 33 34 10 14 9 1 0 68 22 248
2017 PM-06 39 35 8 11 7 0 0 74 18 195
2014 PM 32 34 10 13 10 0 1 67 23 839
2014 PM-01 24 24 17 15 15 0 5 51 31 75
2014 PM-02 34 36 12 8 10 0 0 70 18 50
2014 PM-03 25 40 9 14 10 1 0 66 24 116
2014 PM-04 32 31 10 16 9 1 1 64 26 179
2014 PM-05 33 33 10 11 13 0 0 66 24 218
2014 PM-06 38 37 8 11 6 0 0 75 17 195
2011 PM 36 33 10 12 8 1 0 70 20 999
2011 PM-01 26 34 14 12 14 0 0 60 26 65
2011 PM-02 37 34 6 9 9 2 3 74 19 65
2011 PM-03 32 35 8 14 11 1 0 68 25 155
2011 PM-04 36 32 12 13 7 1 0 68 20 190
2011 PM-05 33 35 12 14 6 0 0 68 20 272
2011 PM-06 44 31 7 10 7 0 0 75 17 245
2008 PM 36 34 8 11 10 1 0 71 22 698
2008 PM-01 44 33 0 6 17 0 0 78 22 18
2008 PM-02 43 30 8 5 12 0 2 75 17 60
2008 PM-03 41 28 7 12 12 1 0 69 24 86
2008 PM-04 31 36 11 9 14 0 0 67 23 133
2008 PM-05 35 35 10 12 8 1 0 70 20 168
2008 PM-06 38 36 6 14 6 0 0 74 21 224

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 78 9 3 2 2 0 6 93 3 831
2017 PM-01 80 10 0 2 2 0 5 95 5 40
2017 PM-02 94 4 0 0 0 0 2 100 0 49
2017 PM-03 76 8 5 1 1 1 9 93 2 105
2017 PM-04 78 10 3 1 3 0 5 92 4 181
2017 PM-05 77 9 4 3 1 1 5 92 4 248
2017 PM-06 76 8 4 1 2 0 9 93 3 195
2014 PM 73 11 5 1 3 0 7 90 4 839
2014 PM-01 72 16 3 1 4 0 4 92 6 75
2014 PM-02 82 8 6 0 2 0 2 92 2 50
2014 PM-03 71 13 4 2 3 0 7 90 6 116
2014 PM-04 71 11 7 2 3 1 4 88 5 179
2014 PM-05 70 11 6 0 4 0 9 90 4 218
2014 PM-06 78 8 5 1 1 0 8 93 2 195
2011 PM 75 10 4 2 3 1 6 90 5 999
2011 PM-01 71 5 3 9 8 2 3 79 18 65
2011 PM-02 74 8 2 3 3 0 11 91 7 65
2011 PM-03 69 12 5 1 5 1 6 88 7 155
2011 PM-04 75 11 6 2 2 0 4 90 4 190
2011 PM-05 74 10 3 1 2 1 9 93 3 272
2011 PM-06 81 8 4 3 1 0 3 92 4 245
2008 PM 76 8 2 2 2 1 9 93 4 700
2008 PM-01 78 6 0 0 6 0 11 94 6 18
2008 PM-02 78 5 5 3 2 0 7 89 5 60
2008 PM-03 75 2 2 2 5 1 13 89 8 87
2008 PM-04 71 11 2 2 1 0 14 95 3 133
2008 PM-05 82 7 1 1 1 1 7 97 2 168
2008 PM-06 76 8 3 3 2 0 8 92 5 225

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 46 25 9 7 6 4 2 76 14 829
2017 PM-01 40 25 15 5 5 2 7 72 11 40
2017 PM-02 51 16 12 2 2 14 2 81 5 49
2017 PM-03 53 19 8 7 8 5 1 77 15 104
2017 PM-04 49 27 5 7 7 3 2 80 14 182
2017 PM-05 45 25 10 9 6 3 2 73 16 248
2017 PM-06 43 29 10 7 8 2 2 74 16 193
2014 PM 40 24 9 9 12 3 3 68 22 840
2014 PM-01 37 19 9 9 23 1 1 58 33 75
2014 PM-02 42 14 10 8 18 6 2 61 28 50
2014 PM-03 41 24 10 4 10 6 3 72 16 116
2014 PM-04 36 26 10 9 9 3 5 68 21 179
2014 PM-05 43 21 9 9 14 1 3 67 24 219
2014 PM-06 41 29 8 11 7 3 2 73 19 195
2011 PM 43 26 10 8 8 3 1 73 17 997
2011 PM-01 32 23 17 6 12 8 2 61 20 65
2011 PM-02 48 28 3 11 3 3 5 82 15 65
2011 PM-03 39 27 14 8 8 2 1 68 17 154
2011 PM-04 41 27 9 9 9 2 3 71 19 190
2011 PM-05 42 28 10 8 8 3 0 73 16 272
2011 PM-06 50 25 7 8 7 4 0 78 15 244

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 50 26 8 8 7 1 0 77 15 830
2017 PM-01 59 23 2 8 5 0 2 84 13 40
2017 PM-02 55 20 10 6 0 8 0 82 7 49
2017 PM-03 54 21 6 8 9 2 0 77 17 105
2017 PM-04 52 23 11 7 8 0 0 74 15 181
2017 PM-05 46 29 8 8 7 1 0 76 15 248
2017 PM-06 49 29 6 10 5 2 0 79 15 194

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 51 25 9 6 6 2 0 78 12 829
2017 PM-01 45 30 8 5 8 3 2 78 13 40
2017 PM-02 65 20 0 6 2 6 0 91 9 49
2017 PM-03 53 23 9 6 8 2 0 78 14 105
2017 PM-04 52 26 10 6 4 1 0 79 10 182
2017 PM-05 50 26 9 5 8 2 1 78 13 246
2017 PM-06 50 25 12 6 5 3 0 76 12 194

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 46 28 11 6 8 0 0 74 15 829
2017 PM-01 52 22 7 5 10 0 2 77 16 40
2017 PM-02 57 26 6 2 6 2 0 85 8 49
2017 PM-03 48 21 12 6 13 0 0 69 19 105
2017 PM-04 47 29 12 5 6 0 0 77 11 181
2017 PM-05 43 30 11 6 10 0 0 73 16 247
2017 PM-06 46 28 10 8 7 1 0 75 15 194
2014 PM 40 28 11 10 10 1 0 69 21 840
2014 PM-01 36 24 16 8 15 0 1 61 23 75
2014 PM-02 40 28 18 6 8 0 0 68 14 50
2014 PM-03 39 27 9 14 11 0 0 65 25 116
2014 PM-04 40 30 11 9 8 1 1 71 18 179
2014 PM-05 40 27 8 12 12 1 0 68 24 219
2014 PM-06 44 28 11 8 8 1 0 72 17 195
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 13 40 20 12 7 1 6 58 20 235
2017 PM-04 11 22 28 11 17 0 11 37 31 18
2017 PM-05 10 37 26 16 7 0 3 49 24 61
2017 PM-06 16 44 16 10 5 1 8 65 17 146
2014 PM 18 31 16 13 15 4 4 53 30 218
2014 PM-03 17 33 8 8 17 8 8 60 30 12
2014 PM-04 14 23 18 23 14 5 5 40 40 22
2014 PM-05 10 33 17 8 23 4 4 48 34 48
2014 PM-06 22 31 16 11 13 2 4 57 26 131

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 18 33 18 15 10 4 0 54 27 831
2017 PM-01 25 27 20 10 13 2 2 55 24 40
2017 PM-02 26 28 17 10 12 6 0 58 24 49
2017 PM-03 11 36 18 15 9 10 0 53 27 105
2017 PM-04 20 34 15 13 14 5 0 56 28 181
2017 PM-05 16 31 21 19 10 2 0 49 29 248
2017 PM-06 22 36 16 15 7 4 0 61 23 195
2014 PM 16 31 19 15 14 5 0 50 31 840
2014 PM-01 19 23 12 17 21 7 1 45 42 75
2014 PM-02 20 28 16 14 16 6 0 51 32 50
2014 PM-03 15 29 21 12 18 5 0 46 32 116
2014 PM-04 16 33 23 16 9 3 0 50 26 179
2014 PM-05 12 30 19 19 14 5 0 45 35 219
2014 PM-06 20 35 17 13 10 5 0 58 24 195
2011 PM 18 33 17 15 13 4 0 53 29 998
2011 PM-01 20 31 12 18 14 5 0 53 34 65
2011 PM-02 18 22 23 12 14 11 0 45 29 65
2011 PM-03 16 32 18 14 17 3 0 49 32 155
2011 PM-04 20 33 16 14 14 3 0 55 28 189
2011 PM-05 15 33 18 16 13 6 0 51 30 272
2011 PM-06 20 38 13 15 10 3 0 61 26 245

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 15 33 18 19 13 2 0 49 33 830
2017 PM-01 12 40 15 15 15 0 2 53 31 40
2017 PM-02 22 22 17 18 12 8 0 49 33 49
2017 PM-03 12 29 18 23 14 4 0 43 39 105
2017 PM-04 16 30 19 16 16 3 0 48 33 182
2017 PM-05 13 34 20 19 13 1 0 48 32 247
2017 PM-06 17 36 15 21 9 1 0 54 30 194
2014 PM 13 26 20 19 19 2 0 40 39 840
2014 PM-01 15 25 13 21 21 3 1 42 44 75
2014 PM-02 16 32 16 12 22 2 0 49 35 50
2014 PM-03 14 16 29 18 19 3 0 31 38 116
2014 PM-04 10 35 17 21 14 2 0 46 36 179
2014 PM-05 9 21 22 23 23 2 0 31 47 219
2014 PM-06 17 28 21 15 18 1 0 45 34 195
2011 PM 15 33 18 17 14 2 0 49 32 999
2011 PM-01 15 28 15 15 22 5 0 45 39 65
2011 PM-02 15 29 17 18 14 6 0 48 34 65
2011 PM-03 15 28 20 18 17 2 0 43 36 155
2011 PM-04 15 35 19 18 12 2 0 50 30 190
2011 PM-05 13 33 19 18 15 1 0 47 34 272
2011 PM-06 16 37 17 16 12 2 0 54 28 245
2008 PM 17 36 18 15 13 2 0 54 28 700
2008 PM-01 33 28 22 11 6 0 0 61 17 18
2008 PM-02 23 25 22 10 18 2 0 49 29 60
2008 PM-03 16 36 18 13 14 3 0 54 27 87
2008 PM-04 20 29 12 21 16 2 0 50 38 133
2008 PM-05 11 42 15 17 13 2 1 55 30 168
2008 PM-06 16 40 22 12 9 1 0 57 22 225

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 9 29 20 22 15 4 0 40 39 831
2017 PM-01 12 38 13 15 12 8 2 56 30 40
2017 PM-02 12 28 17 18 16 8 0 44 38 49
2017 PM-03 8 28 17 25 16 7 0 38 44 105
2017 PM-04 11 24 22 19 18 5 0 37 39 182
2017 PM-05 6 31 24 21 16 2 1 38 37 248
2017 PM-06 9 32 17 28 13 1 0 41 42 194
2014 PM 8 22 21 24 21 4 0 32 46 840
2014 PM-01 8 23 12 28 23 4 3 33 54 75
2014 PM-02 16 20 20 14 20 10 0 40 38 50
2014 PM-03 7 18 22 24 21 8 0 27 49 116
2014 PM-04 6 30 21 20 18 5 0 38 40 179
2014 PM-05 7 18 24 26 24 1 0 25 50 219
2014 PM-06 11 23 20 26 18 2 0 35 45 195
2011 PM 8 32 20 22 14 4 0 42 37 999
2011 PM-01 9 18 18 25 23 6 0 30 51 65
2011 PM-02 11 25 25 18 15 6 0 38 36 65
2011 PM-03 8 30 17 18 19 8 0 42 40 155
2011 PM-04 9 34 21 21 13 3 0 44 35 190
2011 PM-05 7 31 25 21 14 2 0 38 36 272
2011 PM-06 8 39 16 25 11 2 0 48 36 245
2008 PM 8 34 17 24 13 4 0 44 38 700
2008 PM-01 28 28 17 6 17 6 0 59 24 18
2008 PM-02 8 40 15 17 13 7 0 52 32 60
2008 PM-03 11 25 16 28 13 7 0 39 44 88
2008 PM-04 10 36 11 23 17 4 0 48 41 133
2008 PM-05 5 34 21 23 12 5 1 41 36 168
2008 PM-06 6 35 19 27 10 3 0 42 38 224

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 12 27 18 18 20 5 0 41 41 830
2017 PM-01 7 27 25 10 17 13 0 40 31 40
2017 PM-02 22 18 19 12 20 8 0 44 35 49
2017 PM-03 8 27 16 24 22 4 0 36 47 105
2017 PM-04 14 20 18 19 24 5 0 35 46 180
2017 PM-05 10 30 19 16 19 5 0 43 38 248
2017 PM-06 14 30 14 21 17 3 0 46 39 195
2014 PM 10 22 19 18 25 5 0 34 46 840
2014 PM-01 11 20 15 21 29 1 3 32 53 75
2014 PM-02 10 26 14 18 26 6 0 38 47 50
2014 PM-03 9 14 25 16 30 6 0 24 50 116
2014 PM-04 13 24 21 16 21 6 0 39 39 179
2014 PM-05 5 21 19 19 27 8 0 29 50 219
2014 PM-06 14 24 18 19 21 3 0 40 41 195
2011 PM 15 29 19 17 15 5 0 46 35 998
2011 PM-01 9 26 18 15 25 6 0 38 43 65
2011 PM-02 14 20 20 22 11 14 0 39 38 65
2011 PM-03 15 25 17 19 18 6 0 42 40 155
2011 PM-04 18 24 23 14 16 5 0 44 32 190
2011 PM-05 12 33 19 17 15 4 0 47 34 272
2011 PM-06 17 33 16 19 11 4 0 51 31 244
2008 PM 11 30 18 18 15 7 0 45 36 699
2008 PM-01 22 17 28 11 17 6 0 41 29 18
2008 PM-02 7 37 17 20 12 8 0 47 35 60
2008 PM-03 13 30 18 19 14 7 0 45 35 88
2008 PM-04 16 26 14 12 25 7 0 45 40 133
2008 PM-05 8 36 18 19 10 8 1 49 32 167
2008 PM-06 11 29 18 21 15 6 0 42 38 224

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 10 32 17 22 17 2 0 43 40 829
2017 PM-01 17 32 23 18 10 0 0 49 27 40
2017 PM-02 18 31 11 18 16 6 0 52 37 49
2017 PM-03 6 29 16 29 15 3 1 37 46 105
2017 PM-04 11 28 18 20 19 4 0 41 40 180
2017 PM-05 7 33 17 21 20 1 0 41 41 248
2017 PM-06 10 34 16 24 13 2 0 45 38 194
2014 PM 10 26 16 22 23 2 0 37 47 840
2014 PM-01 12 16 19 15 35 3 1 29 51 75
2014 PM-02 20 28 16 16 18 2 0 49 35 50
2014 PM-03 8 27 14 30 18 3 0 36 50 116
2014 PM-04 8 25 19 26 21 2 0 33 48 179
2014 PM-05 7 27 14 22 30 1 0 34 52 219
2014 PM-06 12 32 18 19 17 1 0 45 37 195
2011 PM 11 33 16 23 15 2 0 45 39 998
2011 PM-01 11 20 17 25 22 5 0 33 49 64
2011 PM-02 17 31 15 22 14 2 0 48 36 65
2011 PM-03 10 30 12 21 23 4 0 42 46 155
2011 PM-04 10 33 20 23 12 2 0 44 36 190
2011 PM-05 10 33 15 24 15 3 0 44 41 272
2011 PM-06 10 40 15 25 10 0 0 50 35 245
2008 PM 11 38 14 23 12 1 0 50 36 700
2008 PM-01 33 17 17 22 11 0 0 50 33 18
2008 PM-02 17 38 10 17 17 2 0 56 34 60
2008 PM-03 11 32 17 19 17 3 0 45 38 88
2008 PM-04 11 31 20 21 15 2 0 43 37 133
2008 PM-05 9 45 13 23 10 1 0 54 33 168
2008 PM-06 9 42 12 26 10 0 0 52 37 224
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 17 42 18 15 7 1 0 60 22 828
2017 PM-01 30 47 13 2 8 0 0 77 10 40
2017 PM-02 24 33 19 10 12 2 0 58 23 49
2017 PM-03 16 43 24 13 3 1 0 60 16 105
2017 PM-04 18 42 15 16 8 1 0 60 25 182
2017 PM-05 15 43 19 15 7 1 0 59 22 247
2017 PM-06 16 42 18 17 6 1 0 59 23 192
2014 PM 15 38 20 15 11 2 0 54 26 840
2014 PM-01 20 29 19 12 15 4 1 52 28 75
2014 PM-02 30 40 22 4 2 2 0 71 6 50
2014 PM-03 13 40 30 9 7 1 0 53 17 116
2014 PM-04 20 35 18 14 13 1 0 55 27 179
2014 PM-05 9 39 17 19 13 3 0 49 33 219
2014 PM-06 12 41 17 20 8 1 0 54 29 195
2011 PM 20 45 14 14 5 2 0 67 19 1000
2011 PM-01 20 49 14 11 6 0 0 69 17 65
2011 PM-02 26 46 17 6 2 3 0 75 8 65
2011 PM-03 23 41 12 13 7 5 0 66 21 155
2011 PM-04 19 45 17 14 4 2 0 65 18 190
2011 PM-05 19 41 15 19 4 1 0 61 24 273
2011 PM-06 20 52 11 13 4 0 0 72 18 245

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 25 49 14 8 3 2 0 75 11 829
2017 PM-01 32 45 10 7 3 2 0 79 10 40
2017 PM-02 39 31 19 8 2 2 0 71 10 49
2017 PM-03 21 48 17 9 2 3 0 72 11 105
2017 PM-04 27 47 13 9 4 1 0 74 13 182
2017 PM-05 17 53 18 10 2 1 0 71 11 247
2017 PM-06 32 52 5 5 4 2 0 85 9 193
2014 PM 28 43 13 9 5 2 0 73 14 840
2014 PM-01 29 32 16 13 8 1 0 62 22 75
2014 PM-02 38 36 16 6 2 2 0 76 8 50
2014 PM-03 25 44 16 9 3 3 0 71 12 116
2014 PM-04 28 45 11 9 4 3 0 75 14 179
2014 PM-05 24 48 12 8 6 2 0 73 15 219
2014 PM-06 33 41 12 7 5 2 1 75 12 195
2011 PM 27 41 16 9 3 4 0 71 13 999
2011 PM-01 35 40 14 6 3 2 0 77 9 65
2011 PM-02 30 30 25 6 3 6 0 63 10 64
2011 PM-03 22 36 17 14 6 5 0 61 20 155
2011 PM-04 29 42 13 9 3 4 0 74 13 190
2011 PM-05 22 45 16 11 3 3 0 69 14 273
2011 PM-06 33 42 15 6 2 2 0 77 8 245

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 25 40 12 12 6 3 1 69 19 826
2017 PM-01 22 32 12 10 8 8 8 65 21 40
2017 PM-02 31 27 12 10 8 9 2 65 21 48
2017 PM-03 25 46 10 9 8 4 0 73 17 105
2017 PM-04 27 36 13 14 6 5 1 66 20 180
2017 PM-05 23 41 16 12 6 2 1 66 18 248
2017 PM-06 28 45 7 12 6 1 1 74 19 192
2014 PM 26 40 11 12 7 3 1 69 19 840
2014 PM-01 33 31 9 9 13 4 0 67 24 75
2014 PM-02 34 30 16 6 8 6 0 68 15 50
2014 PM-03 29 35 14 9 9 3 1 67 19 116
2014 PM-04 24 42 11 14 4 4 1 69 19 179
2014 PM-05 23 44 9 14 5 3 1 70 20 219
2014 PM-06 27 44 10 10 7 1 1 72 18 195
2011 PM 29 36 11 12 7 4 0 68 20 1000
2011 PM-01 32 32 14 9 9 3 0 67 19 65
2011 PM-02 32 31 9 15 3 8 2 69 20 65
2011 PM-03 26 28 14 14 12 6 1 58 27 155
2011 PM-04 26 36 13 9 8 6 1 67 19 190
2011 PM-05 26 44 10 11 7 2 0 72 19 273
2011 PM-06 35 36 10 13 4 3 0 73 17 245
2008 PM 27 34 14 13 6 5 1 66 20 700
2008 PM-01 56 17 11 11 6 0 0 72 17 18
2008 PM-02 22 35 18 12 8 3 2 60 21 60
2008 PM-03 31 29 15 15 5 6 0 63 21 87
2008 PM-04 23 40 9 14 9 5 0 66 24 133
2008 PM-05 25 35 13 14 7 4 2 64 22 168
2008 PM-06 30 35 16 11 2 7 0 69 14 225

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 19 37 18 14 7 4 1 58 23 830
2017 PM-01 12 53 18 10 3 2 2 68 13 40
2017 PM-02 26 28 22 10 4 8 0 60 16 49
2017 PM-03 14 38 20 12 9 5 1 56 23 105
2017 PM-04 23 34 16 16 6 5 1 60 23 182
2017 PM-05 16 38 20 14 9 2 1 56 24 248
2017 PM-06 23 36 16 16 6 3 1 62 22 193
2014 PM 14 34 21 15 11 3 1 50 28 840
2014 PM-01 13 32 28 8 12 5 1 48 22 75
2014 PM-02 18 36 28 6 8 4 0 56 15 50
2014 PM-03 16 30 23 16 12 2 2 47 29 116
2014 PM-04 12 37 15 23 8 4 1 51 33 179
2014 PM-05 12 34 22 13 15 3 1 48 29 219
2014 PM-06 16 35 21 16 9 3 1 53 26 195
2011 PM 13 34 20 17 11 5 1 50 29 999
2011 PM-01 14 32 23 9 17 3 2 48 27 65
2011 PM-02 9 28 22 18 11 11 2 42 33 65
2011 PM-03 10 32 19 17 14 6 1 46 33 155
2011 PM-04 15 33 21 16 11 3 1 51 28 190
2011 PM-05 11 31 20 23 11 5 0 43 36 272
2011 PM-06 17 41 18 14 7 3 0 60 21 245

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 10 23 17 19 21 9 2 36 45 829
2017 PM-01 10 15 17 11 30 7 10 30 49 40
2017 PM-02 21 19 10 15 23 6 6 45 43 48
2017 PM-03 8 24 19 20 24 5 1 33 46 105
2017 PM-04 11 17 18 16 26 12 1 32 47 182
2017 PM-05 9 23 18 23 19 6 1 35 46 248
2017 PM-06 8 31 15 19 16 11 1 44 39 193
2014 PM 10 17 19 18 26 9 1 30 49 840
2014 PM-01 12 13 11 20 33 11 0 28 60 75
2014 PM-02 20 20 24 8 20 6 2 43 30 50
2014 PM-03 6 17 22 16 31 8 1 26 51 116
2014 PM-04 9 18 19 21 23 9 0 30 49 179
2014 PM-05 10 14 17 20 27 10 2 28 53 219
2014 PM-06 10 18 21 18 21 10 1 32 44 195
2011 PM 10 18 20 19 22 9 2 31 46 998
2011 PM-01 11 17 15 23 23 9 2 31 52 65
2011 PM-02 8 12 23 22 22 9 5 23 50 65
2011 PM-03 13 16 11 21 28 9 2 33 55 155
2011 PM-04 12 21 21 16 23 7 1 35 42 190
2011 PM-05 10 17 21 19 22 10 2 30 46 272
2011 PM-06 9 18 26 17 19 9 2 31 40 244

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 58 17 9 6 3 0 7 81 10 831
2017 PM-01 62 20 7 2 2 0 5 87 5 40
2017 PM-02 67 16 4 4 0 4 4 91 4 49
2017 PM-03 54 21 10 5 2 0 9 82 8 105
2017 PM-04 62 14 9 4 5 0 6 81 9 181
2017 PM-05 60 16 10 5 4 0 5 80 10 248
2017 PM-06 54 15 8 10 2 0 10 78 13 195
2014 PM 57 16 11 4 4 1 6 80 8 840
2014 PM-01 64 20 3 5 3 3 3 89 8 75
2014 PM-02 78 0 12 6 0 4 0 81 6 50
2014 PM-03 57 16 9 6 4 3 5 79 11 116
2014 PM-04 61 14 13 4 3 2 4 79 7 179
2014 PM-05 54 15 14 2 5 0 10 77 8 219
2014 PM-06 51 24 11 4 4 1 6 80 8 195

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 63 19 7 3 1 2 5 88 5 831
2017 PM-01 80 13 0 5 0 0 3 95 5 40
2017 PM-02 74 18 2 4 0 2 0 94 4 49
2017 PM-03 64 16 7 2 1 3 8 89 3 105
2017 PM-04 65 19 6 2 2 4 3 90 4 182
2017 PM-05 62 21 6 4 2 2 4 88 6 248
2017 PM-06 57 19 9 3 2 2 9 84 5 194
2014 PM 61 19 8 2 2 3 5 87 4 837
2014 PM-01 69 16 4 4 1 4 1 90 6 74
2014 PM-02 72 8 10 2 2 6 0 85 4 50
2014 PM-03 63 18 9 2 3 2 4 86 5 116
2014 PM-04 61 21 9 2 1 3 4 88 2 179
2014 PM-05 57 19 10 2 2 2 9 84 5 219
2014 PM-06 61 22 6 2 3 3 4 88 5 193
2011 PM 66 17 8 2 2 2 4 88 4 1000
2011 PM-01 65 8 12 3 11 2 0 73 14 65
2011 PM-02 71 14 6 2 0 5 3 92 2 65
2011 PM-03 61 20 9 3 2 3 3 86 5 155
2011 PM-04 67 17 7 1 1 3 4 90 2 190
2011 PM-05 66 16 8 1 1 3 5 90 2 273
2011 PM-06 70 18 6 2 1 1 3 91 3 245
2008 PM 68 17 5 1 1 2 5 91 3 698
2008 PM-01 100 0 0 0 0 0 0 100 0 18
2008 PM-02 65 17 8 2 2 2 5 88 4 60
2008 PM-03 67 9 7 2 3 2 9 86 6 87
2008 PM-04 70 16 5 1 2 2 4 92 3 132
2008 PM-05 71 17 4 2 1 1 3 93 3 167
2008 PM-06 63 23 6 1 0 2 5 93 1 225

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 17 36 16 17 11 2 0 54 29 830
2017 PM-01 28 33 15 16 5 3 0 62 22 39
2017 PM-02 18 23 18 24 10 6 0 44 37 49
2017 PM-03 16 34 18 14 14 3 0 52 29 105
2017 PM-04 16 35 15 18 14 2 0 52 33 182
2017 PM-05 18 34 17 17 11 2 0 53 29 247
2017 PM-06 15 45 13 16 8 2 0 61 25 195
2014 PM 15 27 18 20 18 2 0 43 39 839
2014 PM-01 17 23 16 17 23 4 0 42 42 75
2014 PM-02 6 30 22 16 24 2 0 37 41 50
2014 PM-03 15 27 22 20 16 1 0 42 37 116
2014 PM-04 15 25 17 21 18 4 0 41 41 179
2014 PM-05 13 28 16 21 21 1 0 42 42 219
2014 PM-06 20 28 19 22 10 1 0 48 33 194
2011 PM 19 37 15 15 12 2 0 58 27 999
2011 PM-01 9 35 20 17 17 2 0 45 34 65
2011 PM-02 26 37 12 15 8 2 0 64 23 65
2011 PM-03 18 33 19 13 15 1 0 52 29 155
2011 PM-04 20 37 13 12 12 5 1 60 26 190
2011 PM-05 19 34 15 17 13 3 0 54 31 273
2011 PM-06 22 42 12 14 9 1 0 65 23 244
2008 PM 19 37 15 16 11 2 0 57 28 698
2008 PM-01 39 28 11 6 11 6 0 71 18 18
2008 PM-02 20 33 13 17 17 0 0 53 33 60
2008 PM-03 26 23 21 13 11 6 0 52 26 87
2008 PM-04 17 37 9 14 20 3 0 56 35 133
2008 PM-05 14 40 19 17 7 2 0 56 25 168
2008 PM-06 18 41 15 16 9 1 0 59 25 223

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 15 30 15 17 19 3 1 47 37 831
2017 PM-01 12 35 10 18 20 5 0 49 40 40
2017 PM-02 14 27 12 16 24 6 0 44 43 49
2017 PM-03 13 28 15 23 18 4 0 42 42 105
2017 PM-04 15 24 13 18 26 3 0 41 45 181
2017 PM-05 15 32 15 16 19 2 2 49 36 248
2017 PM-06 17 36 18 15 12 2 1 54 28 195
2014 PM 12 21 14 21 30 2 1 33 52 839
2014 PM-01 10 18 11 24 30 7 1 30 59 74
2014 PM-02 4 18 14 22 40 2 0 22 63 50
2014 PM-03 9 22 14 17 36 1 1 32 54 116
2014 PM-04 13 22 13 19 30 2 1 36 50 179
2014 PM-05 8 19 16 26 30 1 0 28 56 219
2014 PM-06 18 22 15 20 23 1 1 41 43 195
2011 PM 16 30 15 16 21 2 1 48 37 999
2011 PM-01 14 25 14 15 31 2 0 39 47 65
2011 PM-02 11 25 14 25 20 3 3 38 48 65
2011 PM-03 14 31 13 17 24 1 0 45 41 154
2011 PM-04 18 31 15 13 20 3 1 50 34 190
2011 PM-05 14 32 16 17 19 1 1 47 36 273
2011 PM-06 21 30 13 13 19 1 2 53 33 245
2008 PM 19 35 14 15 15 1 1 55 31 699
2008 PM-01 56 17 11 17 0 0 0 72 17 18
2008 PM-02 23 35 8 12 22 0 0 58 33 60
2008 PM-03 17 37 17 14 15 0 0 54 29 87
2008 PM-04 15 35 14 12 23 1 0 51 36 133
2008 PM-05 18 35 16 19 12 1 0 53 31 167
2008 PM-06 20 36 12 16 12 1 3 58 29 225

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 13 42 21 12 8 3 0 57 22 830
2017 PM-01 10 27 33 2 15 12 0 42 20 40
2017 PM-02 18 27 28 12 8 6 0 48 22 49
2017 PM-03 11 38 20 14 9 6 1 53 25 105
2017 PM-04 13 36 20 15 9 5 1 52 26 181
2017 PM-05 13 46 18 12 8 2 0 60 21 248
2017 PM-06 14 50 19 10 6 0 1 65 16 194

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 29 42 14 6 6 3 0 73 12 831
2017 PM-01 35 45 15 0 5 0 0 79 5 40
2017 PM-02 39 28 19 6 6 2 0 69 12 49
2017 PM-03 24 39 17 10 5 5 1 67 15 105
2017 PM-04 27 42 13 8 9 2 0 71 17 182
2017 PM-05 28 43 13 5 7 3 0 74 13 247
2017 PM-06 32 42 14 5 3 4 1 77 8 195
2014 PM 29 37 17 7 6 4 0 69 13 838
2014 PM-01 34 31 18 7 8 3 0 67 15 74
2014 PM-02 42 26 18 6 6 2 0 69 12 50
2014 PM-03 31 36 19 6 3 5 0 71 9 116
2014 PM-04 27 43 16 8 4 2 0 71 13 179
2014 PM-05 26 32 19 8 9 6 0 62 17 218
2014 PM-06 28 45 13 6 5 4 0 75 11 195

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 26 45 13 10 5 2 0 72 15 827
2017 PM-01 42 27 20 5 5 0 0 69 10 40
2017 PM-02 39 29 14 14 2 2 0 69 17 49
2017 PM-03 25 46 11 12 4 1 1 72 16 105
2017 PM-04 23 45 13 10 6 3 0 70 16 180
2017 PM-05 24 48 13 9 6 1 0 72 15 246
2017 PM-06 24 50 10 10 3 2 1 76 13 194
2014 PM 24 40 17 10 7 2 0 65 17 839
2014 PM-01 31 30 13 5 16 4 0 63 22 74
2014 PM-02 34 28 20 6 10 2 0 63 16 50
2014 PM-03 24 42 17 12 3 2 0 68 15 116
2014 PM-04 25 42 14 12 5 2 0 68 18 179
2014 PM-05 18 40 20 9 9 3 0 60 19 219
2014 PM-06 27 43 15 9 6 1 0 70 15 195
2011 PM 25 43 13 10 8 2 0 69 18 999
2011 PM-01 28 29 14 14 12 3 0 59 27 65
2011 PM-02 28 42 12 12 3 3 0 71 16 65
2011 PM-03 23 41 17 6 12 1 0 65 18 155
2011 PM-04 24 44 13 10 6 3 0 70 17 190
2011 PM-05 23 44 14 10 8 1 0 69 18 272
2011 PM-06 27 45 10 11 7 1 0 73 17 245

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 33 42 12 8 4 0 0 75 13 828
2017 PM-01 45 27 18 8 2 0 0 72 10 40
2017 PM-02 37 47 8 2 6 0 0 84 8 49
2017 PM-03 33 41 12 8 6 1 0 75 14 104
2017 PM-04 33 41 12 9 6 0 0 74 15 181
2017 PM-05 32 42 12 10 5 0 0 73 15 247
2017 PM-06 33 46 12 8 2 0 0 78 10 194
2014 PM 28 42 14 9 7 0 0 70 16 838
2014 PM-01 34 31 15 7 13 0 0 65 20 74
2014 PM-02 38 26 16 8 12 0 0 64 20 50
2014 PM-03 24 42 16 9 7 1 0 67 17 116
2014 PM-04 26 46 13 8 5 1 0 73 14 178
2014 PM-05 27 38 18 9 8 0 0 65 17 219
2014 PM-06 28 49 10 7 5 0 0 77 12 195
2011 PM 31 43 12 8 6 1 0 74 13 999
2011 PM-01 31 35 17 6 11 0 0 66 17 65
2011 PM-02 35 40 17 5 3 0 0 75 8 65
2011 PM-03 26 48 11 8 6 1 0 74 15 155
2011 PM-04 35 38 10 7 7 2 0 75 15 190
2011 PM-05 27 43 15 8 6 1 0 71 14 272
2011 PM-06 34 44 10 7 4 0 0 79 11 245
2008 PM 33 40 12 9 5 1 0 73 14 700
2008 PM-01 56 33 11 0 0 0 0 89 0 18
2008 PM-02 28 40 15 5 10 2 0 69 15 60
2008 PM-03 35 32 20 9 3 0 0 67 13 88
2008 PM-04 37 31 10 14 8 1 0 68 22 133
2008 PM-05 27 50 11 5 5 1 0 78 11 168
2008 PM-06 33 42 12 10 3 0 0 75 13 224

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 21 36 20 13 9 0 0 57 23 831
2017 PM-01 22 32 28 8 10 0 0 54 18 40
2017 PM-02 33 31 18 12 6 0 0 63 18 49
2017 PM-03 18 38 12 21 9 1 0 57 31 105
2017 PM-04 22 34 20 12 11 0 1 56 23 181
2017 PM-05 21 37 19 11 11 0 0 59 22 248
2017 PM-06 17 40 23 14 6 0 0 57 21 195
2014 PM 16 28 20 20 16 1 0 44 36 840
2014 PM-01 15 21 23 20 21 0 0 36 41 75
2014 PM-02 24 24 16 14 20 2 0 49 35 50
2014 PM-03 12 25 22 25 15 1 1 38 40 116
2014 PM-04 16 27 22 18 15 2 0 44 33 179
2014 PM-05 15 30 15 20 19 1 0 45 39 219
2014 PM-06 16 31 23 20 10 0 0 47 30 195
2011 PM 21 34 21 13 9 1 0 55 23 999
2011 PM-01 17 17 34 15 15 2 0 34 31 65
2011 PM-02 20 42 20 11 6 2 0 63 17 65
2011 PM-03 18 30 21 15 13 2 1 49 29 155
2011 PM-04 28 33 20 10 10 1 0 61 20 189
2011 PM-05 19 33 22 14 10 2 0 53 24 273
2011 PM-06 21 40 19 13 6 1 0 62 19 245

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 21 40 18 13 8 0 0 61 21 830
2017 PM-01 22 42 18 10 8 0 0 64 18 40
2017 PM-02 37 33 18 4 8 0 0 69 12 49
2017 PM-03 18 42 11 18 9 1 1 61 27 105
2017 PM-04 22 38 15 14 10 0 0 60 24 180
2017 PM-05 21 39 19 11 9 0 0 61 20 248
2017 PM-06 18 43 20 14 5 0 0 61 19 195
2014 PM 15 29 19 22 14 0 0 45 36 840
2014 PM-01 16 21 23 21 19 0 0 37 40 75
2014 PM-02 26 26 14 20 14 0 0 52 34 50
2014 PM-03 11 27 27 21 12 2 1 39 34 116
2014 PM-04 16 31 17 23 12 0 0 48 35 179
2014 PM-05 15 29 15 22 19 0 0 44 41 219
2014 PM-06 14 34 22 21 8 1 0 49 29 195
2011 PM 20 39 18 15 8 0 0 59 23 998
2011 PM-01 19 27 27 16 13 0 0 45 28 64
2011 PM-02 15 60 5 12 8 0 0 75 20 65
2011 PM-03 18 34 19 18 10 0 0 52 28 155
2011 PM-04 27 35 17 13 7 0 0 62 21 189
2011 PM-05 18 38 18 17 8 1 0 57 25 273
2011 PM-06 22 42 17 12 6 0 0 64 18 245
2008 PM 24 42 14 12 8 1 0 67 20 698
2008 PM-01 44 50 0 0 6 0 0 94 6 18
2008 PM-02 27 38 12 15 7 2 0 66 22 60
2008 PM-03 30 34 14 14 8 1 0 64 22 88
2008 PM-04 26 32 13 14 15 0 0 58 29 133
2008 PM-05 18 46 17 10 8 1 0 64 19 167
2008 PM-06 23 49 13 10 4 0 0 73 14 223

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 27 25 19 12 13 4 1 54 26 831
2017 PM-01 22 22 20 12 15 8 0 49 30 40
2017 PM-02 33 27 18 6 6 8 2 66 14 49
2017 PM-03 28 31 15 10 12 3 0 61 23 105
2017 PM-04 28 21 17 13 19 3 0 50 33 181
2017 PM-05 27 21 22 13 12 3 2 51 26 248
2017 PM-06 27 30 18 11 12 2 0 58 23 195
2014 PM 19 22 18 18 19 3 0 42 39 840
2014 PM-01 17 9 20 20 31 3 0 27 52 75
2014 PM-02 30 16 16 14 20 4 0 48 35 50
2014 PM-03 12 25 20 19 21 3 1 38 41 116
2014 PM-04 20 23 14 22 18 3 0 44 41 179
2014 PM-05 18 21 17 19 21 5 0 41 41 219
2014 PM-06 21 28 23 13 14 1 0 49 27 195
2011 PM 23 27 18 14 13 5 0 53 29 999
2011 PM-01 17 28 17 11 18 9 0 49 32 65
2011 PM-02 18 31 11 12 17 9 2 55 33 65
2011 PM-03 23 19 17 18 20 3 0 43 39 155
2011 PM-04 27 30 17 10 13 2 1 59 23 189
2011 PM-05 21 27 19 15 11 5 1 51 28 273
2011 PM-06 26 27 19 15 8 4 0 56 24 245
2008 PM 27 28 18 14 8 6 0 57 23 698
2008 PM-01 50 22 22 6 0 0 0 72 6 18
2008 PM-02 25 35 8 15 12 5 0 63 28 60
2008 PM-03 32 14 26 13 10 6 0 48 24 88
2008 PM-04 29 18 22 11 14 6 0 50 26 133
2008 PM-05 22 34 17 14 8 6 0 59 23 168
2008 PM-06 25 33 16 15 5 6 1 62 21 222
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 PM 33 32 35 831
2017 PM-01 37 31 32 40
2017 PM-02 33 25 43 49
2017 PM-03 29 32 38 105
2017 PM-04 37 27 36 182
2017 PM-05 33 34 33 247
2017 PM-06 33 34 33 195
2014 PM 37 25 38 839
2014 PM-01 55 15 31 75
2014 PM-02 44 26 30 50
2014 PM-03 38 18 44 116
2014 PM-04 35 28 37 179
2014 PM-05 33 29 38 219
2014 PM-06 35 25 40 194
2011 PM 37 31 32 999
2011 PM-01 43 18 38 65
2011 PM-02 40 26 34 65
2011 PM-03 45 30 25 155
2011 PM-04 37 29 34 189
2011 PM-05 37 33 30 273
2011 PM-06 30 36 35 245

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 PM 14 32 38 6 5 5 277
2017 PM-01 7 20 47 0 26 0 15
2017 PM-02 6 56 12 0 19 6 16
2017 PM-03 10 42 35 6 3 3 31
2017 PM-04 12 25 50 6 4 3 66
2017 PM-05 18 28 34 9 2 9 82
2017 PM-06 19 36 36 5 0 5 64
2014 PM 13 23 36 16 9999 13 309
2014 PM-01 10 15 46 5 9999 24 41
2014 PM-02 14 36 18 14 9999 18 22
2014 PM-03 11 30 45 5 9999 9 44
2014 PM-04 6 21 44 19 9999 10 63
2014 PM-05 15 19 32 19 9999 14 70
2014 PM-06 19 25 24 25 9999 7 68
2011 PM 16 29 37 9 9999 9 369
2011 PM-01 0 29 54 0 9999 18 28
2011 PM-02 31 27 19 15 9999 8 26
2011 PM-03 17 26 48 3 9999 6 69
2011 PM-04 14 31 37 9 9999 9 70
2011 PM-05 16 23 37 15 9999 10 101
2011 PM-06 18 38 25 8 9999 11 73
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PM 27 73 830
2017 PM-01 28 72 40
2017 PM-02 35 65 49
2017 PM-03 34 66 104
2017 PM-04 29 71 182
2017 PM-05 28 72 248
2017 PM-06 19 81 194
2014 PM 29 71 837
2014 PM-01 39 61 74
2014 PM-02 31 69 49
2014 PM-03 37 63 115
2014 PM-04 29 71 179
2014 PM-05 29 71 219
2014 PM-06 21 79 195

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 PM 51 225
2017 PM-02 59 17
2017 PM-03 68 34
2017 PM-04 53 53
2017 PM-05 41 69
2017 PM-06 57 37
2014 PM 46 243
2014 PM-01 38 29
2014 PM-02 53 15
2014 PM-03 64 42
2014 PM-04 47 51
2014 PM-05 38 64
2014 PM-06 40 40

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 PM 65 225
2017 PM-01 63 11
2017 PM-02 47 17
2017 PM-03 53 34
2017 PM-04 70 53
2017 PM-05 67 69
2017 PM-06 70 37
2014 PM 68 243
2014 PM-01 69 29
2014 PM-02 73 15
2014 PM-03 67 42
2014 PM-04 67 51
2014 PM-05 72 64
2014 PM-06 60 40

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 PM 11 225
2017 PM-01 0 11
2017 PM-02 0 17
2017 PM-05 12 69
2017 PM-06 32 37
2014 PM 10 243
2014 PM-05 9 64
2014 PM-06 25 40

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 PM 0 225
2017 PM-01 0 11
2017 PM-02 0 17
2017 PM-03 0 34
2017 PM-04 0 53
2017 PM-05 0 69
2017 PM-06 0 37
2014 PM-01 0 29
2014 PM-02 0 15
2014 PM-03 0 42
2014 PM-05 0 64
2014 PM-06 0 40

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 PM 7 225
2017 PM-01 0 11
2017 PM-04 10 53
2017 PM-06 13 37
2014 PM-02 0 15
2014 PM-04 0 51
2014 PM-06 0 40

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 PM 19 225
2017 PM-03 29 34
2017 PM-04 15 53
2017 PM-05 14 69
2017 PM-06 30 37
2014 PM 16 243
2014 PM-03 36 42
2014 PM-04 14 51
2014 PM-05 8 64
2014 PM-06 18 40

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 PM 3 225
2017 PM-01 0 11
2017 PM-02 0 17
2014 PM 4 243

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 PM 49 225
2017 PM-01 46 11
2017 PM-02 53 17
2017 PM-03 53 34
2017 PM-04 51 53
2017 PM-05 48 69
2017 PM-06 49 37
2014 PM 43 244
2014 PM-01 38 29
2014 PM-02 47 15
2014 PM-03 57 42
2014 PM-04 35 51
2014 PM-05 34 64
2014 PM-06 52 40

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 PM 41 225
2017 PM-01 63 11
2017 PM-02 29 17
2017 PM-03 50 34
2017 PM-04 31 53
2017 PM-05 42 69
2017 PM-06 41 37
2014 PM 46 244
2014 PM-01 31 29
2014 PM-02 40 15
2014 PM-03 50 42
2014 PM-04 40 51
2014 PM-05 56 64
2014 PM-06 45 40

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 PM 53 225
2017 PM-01 56 11
2017 PM-02 42 17
2017 PM-03 68 34
2017 PM-04 63 53
2017 PM-05 45 69
2017 PM-06 43 37
2014 PM 47 244
2014 PM-01 59 29
2014 PM-02 47 15
2014 PM-03 45 42
2014 PM-04 51 51
2014 PM-05 47 64
2014 PM-06 33 40

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 PM 43 225
2017 PM-01 56 11
2017 PM-02 36 17
2017 PM-03 41 34
2017 PM-04 40 53
2017 PM-05 38 69
2017 PM-06 54 37
2014 PM 43 244
2014 PM-01 55 29
2014 PM-02 53 15
2014 PM-03 40 42
2014 PM-04 52 51
2014 PM-05 34 64
2014 PM-06 37 40

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 PM 42 225
2017 PM-01 47 11
2017 PM-03 50 34
2017 PM-04 40 53
2017 PM-05 42 69
2017 PM-06 46 37
2014 PM 40 244
2014 PM-01 28 29
2014 PM-02 33 15
2014 PM-03 48 42
2014 PM-04 39 51
2014 PM-05 44 64
2014 PM-06 33 40

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 PM 61 225
2017 PM-01 82 11
2017 PM-02 48 17
2017 PM-03 68 34
2017 PM-04 60 53
2017 PM-05 49 69
2017 PM-06 78 37
2014 PM 56 244
2014 PM-01 76 29
2014 PM-02 53 15
2014 PM-03 64 42
2014 PM-04 54 51
2014 PM-05 45 64
2014 PM-06 52 40

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 PM 47 225
2017 PM-01 46 11
2017 PM-02 35 17
2017 PM-03 53 34
2017 PM-04 54 53
2017 PM-05 41 69
2017 PM-06 51 37
2014 PM 36 244
2014 PM-01 52 29
2014 PM-02 33 15
2014 PM-03 43 42
2014 PM-04 27 51
2014 PM-05 30 64
2014 PM-06 42 40

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 PM-01 0 11
2017 PM-02 0 17
2017 PM-05 0 69
2014 PM-01 0 29
2014 PM-03 0 42
2014 PM-04 0 51

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 PM 9 225
2017 PM-04 11 53
2014 PM 9 244
2014 PM-01 24 29
2014 PM-03 12 42

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 PM 15 225
2017 PM-03 18 34
2017 PM-05 13 69
2017 PM-06 24 37
2014 PM 15 244
2014 PM-01 24 29
2014 PM-04 12 51
2014 PM-05 19 64
2014 PM-06 15 40

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 PM 49 225
2017 PM-01 73 11
2017 PM-02 36 17
2017 PM-03 53 34
2017 PM-04 51 53
2017 PM-05 45 69
2017 PM-06 51 37
2014 PM 54 244
2014 PM-01 59 29
2014 PM-02 53 15
2014 PM-03 52 42
2014 PM-04 47 51
2014 PM-05 58 64
2014 PM-06 55 40

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 PM 28 225
2017 PM-03 32 34
2017 PM-04 36 53
2017 PM-05 23 69
2017 PM-06 30 37
2014 PM 29 244
2014 PM-01 52 29
2014 PM-02 33 15
2014 PM-03 45 42
2014 PM-04 17 51
2014 PM-05 20 64
2014 PM-06 27 40

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 PM 12 225
2017 PM-04 11 53
2017 PM-05 9 69
2017 PM-06 16 37
2014 PM 16 244
2014 PM-01 17 29
2014 PM-04 10 51
2014 PM-05 22 64
2014 PM-06 13 40

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 PM 60 225
2017 PM-01 72 11
2017 PM-02 71 17
2017 PM-03 53 34
2017 PM-04 65 53
2017 PM-05 57 69
2017 PM-06 57 37
2014 PM 60 243
2014 PM-01 55 29
2014 PM-02 67 15
2014 PM-03 49 41
2014 PM-04 58 51
2014 PM-05 67 64
2014 PM-06 60 40

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 PM 28 225
2017 PM-03 44 34
2017 PM-04 25 53
2017 PM-05 29 69
2017 PM-06 22 37
2014 PM 33 243
2014 PM-01 41 29
2014 PM-02 33 15
2014 PM-03 27 41
2014 PM-04 33 51
2014 PM-05 36 64
2014 PM-06 33 40

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 PM 18 225
2017 PM-04 21 53
2017 PM-05 20 69
2017 PM-06 24 37
2014 PM 21 243
2014 PM-01 17 29
2014 PM-04 23 51
2014 PM-05 19 64
2014 PM-06 35 40

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 PM 26 225
2017 PM-03 24 34
2017 PM-04 38 53
2017 PM-05 25 69
2017 PM-06 16 37
2014 PM 25 243
2014 PM-01 34 29
2014 PM-02 40 15
2014 PM-03 22 41
2014 PM-04 19 51
2014 PM-05 28 64
2014 PM-06 18 40

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 PM 12 225
2017 PM-04 21 53
2017 PM-05 12 69
2014 PM 13 243
2014 PM-04 12 51
2014 PM-05 17 64

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 PM 9 225
2017 PM-01 0 11
2017 PM-02 0 17
2017 PM-04 12 53
2017 PM-05 12 69
2014 PM 6 243
2014 PM-01 17 29
2014 PM-04 12 51
2014 PM-05 0 64
2014 PM-06 0 40

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 PM 13 225
2017 PM-01 0 11
2017 PM-04 13 53
2017 PM-05 15 69
2017 PM-06 22 37
2014 PM 16 243
2014 PM-03 17 41
2014 PM-04 26 51
2014 PM-05 12 64

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 PM 13 225
2017 PM-01 0 11
2017 PM-04 23 53
2017 PM-05 8 69
2017 PM-06 13 37
2014 PM 10 243
2014 PM-05 14 64

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 PM 20 225
2017 PM-03 24 34
2017 PM-04 15 53
2017 PM-05 22 69
2017 PM-06 22 37
2014 PM 20 243
2014 PM-03 32 41
2014 PM-04 21 51
2014 PM-05 17 64
2014 PM-06 20 40

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 PM 8 205
2014 PM 13 228
2014 PM-03 18 39
2014 PM-05 14 64
2014 PM-06 13 40

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 PM 12 205
2017 PM-03 22 32
2017 PM-05 10 61
2014 PM 14 228
2014 PM-01 21 24
2014 PM-03 23 39
2014 PM-04 16 45
2014 PM-05 13 64

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 PM 9 205
2017 PM-05 13 61
2014 PM 11 228
2014 PM-03 13 39
2014 PM-05 14 64
2014 PM-06 13 40

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 PM 7 205
2017 PM-01 0 10
2017 PM-03 16 32
2017 PM-04 0 47
2014 PM 10 228
2014 PM-01 0 24
2014 PM-04 11 45
2014 PM-05 13 64

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 PM 9 205
2017 PM-05 10 61
2014 PM 9 228
2014 PM-05 11 64

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 PM 16 205
2017 PM-04 15 47
2017 PM-05 13 61
2017 PM-06 18 34
2014 PM 10 228
2014 PM-02 0 13
2014 PM-03 15 39
2014 PM-05 9 64
2014 PM-06 13 40

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 PM 17 205
2017 PM-01 0 10
2017 PM-04 19 47
2017 PM-05 23 61
2017 PM-06 15 34
2014 PM 8 228
2014 PM-04 11 45
2014 PM-06 12 40

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 PM 8 205
2017 PM-01 0 10
2017 PM-04 11 47
2017 PM-05 8 61
2014 PM 7 228
2014 PM-02 0 13
2014 PM-05 8 64

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 PM 14 205
2017 PM-03 25 32
2017 PM-05 13 61
2017 PM-06 15 34
2014 PM 10 228
2014 PM-02 0 13
2014 PM-05 17 64

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 PM 28 205
2017 PM-03 25 32
2017 PM-04 40 47
2017 PM-05 21 61
2017 PM-06 35 34
2014 PM 29 228
2014 PM-01 33 24
2014 PM-03 38 39
2014 PM-04 26 45
2014 PM-05 27 64
2014 PM-06 27 40

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 PM 11 205
2017 PM-03 16 32
2017 PM-04 11 47
2017 PM-05 10 61
2014 PM 13 228
2014 PM-03 15 39
2014 PM-05 17 64
2014 PM-06 12 40

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 PM 48 205
2017 PM-01 61 10
2017 PM-02 48 17
2017 PM-03 53 32
2017 PM-04 51 47
2017 PM-05 35 61
2017 PM-06 59 34
2014 PM 47 228
2014 PM-01 50 24
2014 PM-03 67 39
2014 PM-04 33 45
2014 PM-05 55 64
2014 PM-06 40 40

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 PM-01 0 10
2017 PM-02 0 17
2017 PM-04 0 47
2017 PM-05 0 61
2017 PM-06 0 34
2014 PM-01 0 24
2014 PM-02 0 13
2014 PM-04 0 45
2014 PM-06 0 40

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 PM 55 205
2017 PM-01 61 10
2017 PM-02 35 17
2017 PM-03 53 32
2017 PM-04 52 47
2017 PM-05 59 61
2017 PM-06 62 34
2014 PM 60 228
2014 PM-01 62 24
2014 PM-03 77 39
2014 PM-04 59 45
2014 PM-05 59 64
2014 PM-06 57 40

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 PM 3 205
2017 PM-01 0 10
2017 PM-02 0 17

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 PM 18 205
2017 PM-03 16 32
2017 PM-04 26 47
2017 PM-05 11 61
2017 PM-06 18 34
2014 PM 15 228
2014 PM-02 38 13
2014 PM-05 22 64
2014 PM-06 13 40

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PM 92 8 225
2017 PM-01 100 0 11
2017 PM-02 88 12 17
2017 PM-03 94 6 34
2017 PM-04 87 13 53
2017 PM-05 91 9 69
2017 PM-06 97 3 37

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 5 19 22 12 15 22 4 34 36 832
2017 PM-01 8 22 12 18 10 23 8 43 39 40
2017 PM-02 10 16 25 4 16 22 6 37 28 49
2017 PM-03 7 16 21 9 20 20 8 32 39 105
2017 PM-04 4 19 19 10 17 28 2 34 40 182
2017 PM-05 4 19 29 15 13 16 4 29 35 248
2017 PM-06 5 23 19 12 12 25 4 39 34 195
2014 PM 8 16 22 13 14 23 4 32 37 839
2014 PM-01 9 12 23 15 17 21 3 28 42 75
2014 PM-02 14 18 26 14 10 14 4 39 29 50
2014 PM-03 5 13 25 11 17 23 5 25 40 116
2014 PM-04 7 17 21 14 13 24 4 33 38 178
2014 PM-05 7 14 24 14 14 21 5 29 38 219
2014 PM-06 10 18 19 11 13 26 3 40 34 195

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 14 31 23 12 11 8 1 50 25 831
2017 PM-01 17 40 25 2 10 2 3 61 13 40
2017 PM-02 16 26 19 8 12 18 0 52 25 49
2017 PM-03 13 26 21 19 10 9 2 44 33 105
2017 PM-04 14 34 18 9 15 10 0 53 27 182
2017 PM-05 10 30 28 12 11 6 2 44 25 248
2017 PM-06 17 34 22 12 7 8 1 55 21 194
2014 PM 14 28 23 13 12 11 1 47 28 839
2014 PM-01 15 20 28 15 11 12 0 39 29 75
2014 PM-02 24 20 28 8 8 10 2 50 18 50
2014 PM-03 16 22 24 10 17 9 1 42 31 116
2014 PM-04 10 35 21 12 10 11 1 50 26 178
2014 PM-05 12 23 26 15 12 10 1 39 31 219
2014 PM-06 15 35 16 13 10 11 0 56 26 195
2011 PM 23 37 18 10 6 5 0 64 17 999
2011 PM-01 28 31 23 8 9 2 0 59 17 65
2011 PM-02 22 38 14 14 5 8 0 65 20 65
2011 PM-03 17 34 23 13 10 3 0 53 23 155
2011 PM-04 26 35 14 12 6 6 1 65 20 190
2011 PM-05 21 35 22 11 4 7 0 61 16 272
2011 PM-06 26 46 14 7 4 3 0 74 11 245
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 33 50 8 6 1 1 0 84 8 832
2017 PM-01 25 48 10 13 0 2 2 76 13 40
2017 PM-02 29 41 10 8 4 4 4 76 13 49
2017 PM-03 31 56 5 5 2 0 1 88 7 105
2017 PM-04 30 47 11 6 3 2 0 79 10 182
2017 PM-05 30 54 8 7 1 0 0 85 8 248
2017 PM-06 41 47 7 4 0 0 0 89 4 195
2014 PM 31 54 8 5 1 2 0 86 6 839
2014 PM-01 21 49 11 12 1 5 0 75 14 75
2014 PM-02 34 50 14 0 0 2 0 86 0 50
2014 PM-03 27 58 3 8 3 0 1 85 11 116
2014 PM-04 30 53 11 3 1 2 0 85 4 178
2014 PM-05 32 56 6 3 1 1 0 89 5 219
2014 PM-06 37 53 5 4 1 1 0 91 5 195
2011 PM 26 54 9 8 2 1 0 81 9 1000
2011 PM-01 18 35 25 14 5 2 2 56 19 65
2011 PM-02 22 55 12 8 3 0 0 77 11 65
2011 PM-03 27 49 8 12 2 1 1 78 14 155
2011 PM-04 27 52 12 7 1 1 0 80 8 190
2011 PM-05 21 59 10 7 1 2 0 82 9 273
2011 PM-06 32 57 4 5 1 1 0 90 6 245
2008 PM 27 53 9 7 3 1 0 81 10 700
2008 PM-01 33 28 17 11 6 6 0 65 18 18
2008 PM-02 30 47 8 10 3 2 0 78 14 60
2008 PM-03 36 47 10 3 2 1 0 84 6 88
2008 PM-04 23 53 14 5 5 1 0 76 10 132
2008 PM-05 24 57 8 8 2 1 1 82 10 168
2008 PM-06 25 56 6 8 3 1 1 83 11 225

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 6 23 25 11 9 23 4 39 26 829
2017 PM-01 12 22 25 5 15 17 2 43 25 40
2017 PM-02 6 21 29 6 4 27 6 40 16 48
2017 PM-03 8 28 18 14 6 21 6 48 27 105
2017 PM-04 5 22 22 12 10 24 5 39 31 181
2017 PM-05 4 24 29 9 11 19 4 36 27 247
2017 PM-06 6 20 27 12 5 27 4 37 25 195
2014 PM 6 19 27 12 9 22 5 35 28 839
2014 PM-01 8 23 19 8 16 21 5 42 33 75
2014 PM-02 22 12 30 6 4 24 2 46 14 50
2014 PM-03 4 13 29 14 9 27 4 25 33 116
2014 PM-04 7 21 27 13 6 21 5 38 25 179
2014 PM-05 3 24 25 14 8 21 4 37 29 219
2014 PM-06 6 16 30 12 9 21 6 30 29 194
2011 PM 8 23 27 10 8 23 3 41 23 1000
2011 PM-01 9 15 26 12 15 17 5 31 35 65
2011 PM-02 9 28 23 12 5 20 3 48 22 65
2011 PM-03 8 26 23 10 11 21 1 44 27 155
2011 PM-04 9 23 26 8 9 19 5 42 23 190
2011 PM-05 4 19 30 11 5 27 3 34 23 273
2011 PM-06 8 24 27 8 6 24 3 45 19 245

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 37 36 11 4 3 9 0 80 8 831
2017 PM-01 40 33 10 7 3 5 2 78 11 40
2017 PM-02 43 24 10 2 0 16 4 85 3 49
2017 PM-03 40 30 12 5 4 9 0 77 9 105
2017 PM-04 39 32 12 3 2 12 0 80 6 182
2017 PM-05 30 41 11 5 3 10 0 79 9 247
2017 PM-06 40 39 9 5 2 6 0 84 7 195
2014 PM 31 33 15 6 4 10 1 72 11 839
2014 PM-01 25 29 19 7 7 13 0 63 15 75
2014 PM-02 42 22 16 2 8 8 2 71 11 50
2014 PM-03 29 36 14 3 3 14 1 77 7 116
2014 PM-04 30 37 13 8 3 9 0 74 12 179
2014 PM-05 27 36 13 7 6 10 1 71 14 219
2014 PM-06 38 28 18 5 3 7 1 72 8 194
2011 PM 35 36 13 5 3 8 1 77 8 1000
2011 PM-01 34 26 22 5 3 9 2 67 9 65
2011 PM-02 38 32 17 2 2 8 2 78 3 65
2011 PM-03 34 35 15 6 5 5 0 72 11 155
2011 PM-04 36 31 15 5 4 9 1 73 10 190
2011 PM-05 30 38 14 4 4 9 0 76 9 273
2011 PM-06 40 40 7 4 1 7 0 87 5 245
2008 PM 33 37 14 3 2 9 1 78 6 699
2008 PM-01 44 28 11 0 0 17 0 87 0 18
2008 PM-02 37 30 17 2 2 13 0 77 4 60
2008 PM-03 39 35 13 2 5 6 1 79 7 88
2008 PM-04 31 34 16 7 3 9 0 72 11 132
2008 PM-05 30 44 13 2 2 9 1 82 5 168
2008 PM-06 33 38 15 3 0 10 1 80 4 224

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 24 34 18 9 4 11 1 65 15 830
2017 PM-01 23 39 10 18 0 8 3 69 20 39
2017 PM-02 22 22 21 10 0 20 4 59 13 49
2017 PM-03 25 29 24 8 5 9 1 60 14 105
2017 PM-04 25 30 18 8 5 14 0 63 16 181
2017 PM-05 19 37 19 9 4 11 0 63 15 248
2017 PM-06 29 40 13 9 3 7 0 74 12 195
2014 PM 21 33 17 10 6 12 1 61 19 840
2014 PM-01 19 25 20 8 9 17 1 54 21 75
2014 PM-02 26 24 20 8 8 12 2 58 19 50
2014 PM-03 21 27 19 8 6 19 1 59 17 116
2014 PM-04 19 38 12 13 4 13 0 66 21 179
2014 PM-05 15 36 17 12 9 10 1 57 23 219
2014 PM-06 27 34 19 8 4 7 1 66 13 195
2011 PM 25 36 17 7 4 10 0 68 13 999
2011 PM-01 26 23 25 6 8 11 2 56 16 65
2011 PM-02 25 37 17 6 2 14 0 71 9 65
2011 PM-03 26 33 17 6 6 10 0 66 14 155
2011 PM-04 27 36 17 7 5 8 0 69 13 190
2011 PM-05 19 36 20 9 4 12 0 63 15 273
2011 PM-06 30 41 11 6 3 9 0 78 10 244
2008 PM 26 36 16 9 5 7 1 68 15 698
2008 PM-01 33 44 17 0 0 6 0 82 0 18
2008 PM-02 25 38 10 10 5 12 0 72 17 60
2008 PM-03 26 34 17 14 3 2 2 64 18 87
2008 PM-04 26 26 18 11 11 9 0 57 23 132
2008 PM-05 21 43 15 8 4 8 1 70 13 167
2008 PM-06 30 39 15 7 2 6 1 75 9 225
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PM 14 86 831
2017 PM-01 13 87 40
2017 PM-02 22 78 49
2017 PM-03 19 81 105
2017 PM-04 19 81 181
2017 PM-05 13 87 248
2017 PM-06 8 92 195
2014 PM 14 86 839
2014 PM-01 27 73 75
2014 PM-02 16 84 50
2014 PM-03 17 83 116
2014 PM-04 13 87 178
2014 PM-05 14 86 219
2014 PM-06 7 93 195

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 PM 41 117
2017 PM-03 62 19
2017 PM-04 36 34
2017 PM-05 28 32
2017 PM-06 67 15
2014 PM 36 115
2014 PM-01 30 20
2014 PM-03 55 20
2014 PM-04 42 24
2014 PM-05 22 30
2014 PM-06 46 13

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 PM 80 117
2017 PM-02 55 11
2017 PM-03 78 19
2017 PM-04 82 34
2017 PM-05 88 32
2017 PM-06 80 15
2014 PM 76 115
2014 PM-01 85 20
2014 PM-03 55 20
2014 PM-04 83 24
2014 PM-05 84 30
2014 PM-06 62 13

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 PM 8 117
2017 PM-02 0 11
2014 PM 4 115
2014 PM-01 0 20

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 PM 0 117
2017 PM-02 0 11
2017 PM-03 0 19
2017 PM-04 0 34
2017 PM-05 0 32
2017 PM-06 0 15
2014 PM 0 115
2014 PM-01 0 20
2014 PM-03 0 20
2014 PM-04 0 24
2014 PM-05 0 30
2014 PM-06 0 13

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 PM 7 117
2014 PM-01 0 20
2014 PM-03 0 20
2014 PM-06 0 13

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 PM 18 117
2017 PM-03 26 19
2017 PM-05 19 32
2017 PM-06 33 15
2014 PM 22 115
2014 PM-03 45 20
2014 PM-04 21 24

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 PM 6 117
2017 PM-02 0 11
2017 PM-06 0 15
2014 PM 6 115
2014 PM-04 0 24

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 PM 42 117
2017 PM-02 45 11
2017 PM-03 52 19
2017 PM-04 43 34
2017 PM-05 41 32
2017 PM-06 33 15
2014 PM 45 114
2014 PM-01 45 20
2014 PM-03 60 20
2014 PM-05 45 29
2014 PM-06 69 13

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 PM 23 117
2017 PM-03 36 19
2017 PM-04 23 34
2017 PM-06 46 15
2014 PM 18 114
2014 PM-03 30 20

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 PM 14 117
2017 PM-05 19 32
2014 PM 17 114

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 PM 6 117
2017 PM-02 0 11
2017 PM-06 0 15
2014 PM-03 0 20
2014 PM-06 0 13

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 PM 27 117
2017 PM-02 55 11
2017 PM-03 26 19
2017 PM-04 26 34
2017 PM-05 22 32
2014 PM 21 114
2014 PM-03 30 20
2014 PM-05 23 29

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 PM 32 117
2017 PM-03 48 19
2017 PM-04 39 34
2017 PM-05 16 32
2017 PM-06 34 15
2014 PM 27 114
2014 PM-01 25 20
2014 PM-03 30 20
2014 PM-04 50 24
2014 PM-05 19 29

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 PM 7 117
2014 PM 4 114
2014 PM-03 0 20
2014 PM-05 0 29

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 PM-02 0 11
2017 PM-06 0 15

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 PM 6 117
2017 PM-06 0 15
2014 PM 9 114
2014 PM-01 0 20
2014 PM-05 23 29

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 PM 16 117
2017 PM-05 19 32
2014 PM 16 114
2014 PM-03 25 20
2014 PM-05 19 29
2014 PM-06 0 13

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 PM 0 117
2017 PM-02 0 11
2017 PM-03 0 19
2017 PM-04 0 34
2017 PM-05 0 32
2017 PM-06 0 15

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 PM 18 117
2017 PM-05 25 32
2014 PM 16 114
2014 PM-03 25 20
2014 PM-04 25 24
2014 PM-06 0 13

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 PM 0 117
2017 PM-02 0 11
2017 PM-03 0 19
2017 PM-04 0 34
2017 PM-05 0 32
2017 PM-06 0 15
2014 PM-03 0 20
2014 PM-04 0 24
2014 PM-06 0 13

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 PM 12 117
2017 PM-05 19 32
2014 PM 11 114

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 PM 36 117
2017 PM-02 45 11
2017 PM-03 48 19
2017 PM-04 24 34
2017 PM-05 44 32
2014 PM 32 115
2014 PM-01 40 20
2014 PM-03 25 20
2014 PM-04 37 24
2014 PM-05 28 30
2014 PM-06 38 13

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 PM 14 117
2017 PM-05 22 32
2014 PM 19 115
2014 PM-04 29 24
2014 PM-05 16 30

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 PM 11 117
2014 PM 13 115
2014 PM-05 16 30

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 PM 18 117
2017 PM-05 22 32
2014 PM 19 115
2014 PM-04 25 24
2014 PM-05 19 30
2014 PM-06 0 13

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 PM 8 117
2014 PM 5 115
2014 PM-03 0 20

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 PM 10 117
2014 PM 6 115
2014 PM-05 0 30
2014 PM-06 0 13

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 PM 9 117
2014 PM 15 115
2014 PM-05 25 30
2014 PM-06 0 13

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 PM 10 117
2017 PM-02 0 11
2017 PM-04 15 34
2014 PM 9 115
2014 PM-06 0 13

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 PM 48 117
2017 PM-03 31 19
2017 PM-04 67 34
2017 PM-05 31 32
2017 PM-06 60 15
2014 PM 44 115
2014 PM-01 40 20
2014 PM-03 55 20
2014 PM-04 42 24
2014 PM-05 41 30
2014 PM-06 62 13

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 PM 6 106
2017 PM-04 0 32
2014 PM 9 107
2014 PM-01 0 16
2014 PM-06 0 13

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 PM 11 106
2014 PM 12 107
2014 PM-03 26 19

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 PM 5 106
2017 PM-04 0 32
2017 PM-06 0 14
2014 PM 6 107
2014 PM-06 0 13

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 PM 0 106
2017 PM-03 0 17
2017 PM-04 0 32
2017 PM-05 0 28
2017 PM-06 0 14
2014 PM 6 107
2014 PM-04 0 21
2014 PM-06 0 13

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 PM-03 0 17
2017 PM-04 0 32
2017 PM-06 0 14
2014 PM 5 107
2014 PM-01 0 16
2014 PM-03 0 19
2014 PM-04 0 21
2014 PM-05 16 30
2014 PM-06 0 13

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 PM 5 106
2017 PM-06 0 14
2014 PM-03 0 19
2014 PM-06 0 13

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 PM 10 106
2014 PM 6 107
2014 PM-01 0 16

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 PM 9 106
2014 PM 6 107
2014 PM-06 0 13

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 PM 10 106
2014 PM 7 107
2014 PM-01 0 16
2014 PM-06 0 13

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 PM 29 106
2017 PM-04 19 32
2017 PM-05 36 28
2017 PM-06 50 14
2014 PM 27 107
2014 PM-01 31 16
2014 PM-05 37 30

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 PM 13 106
2017 PM-04 16 32
2017 PM-06 0 14
2014 PM-03 0 19
2014 PM-04 0 21
2014 PM-06 0 13

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 PM 43 106
2017 PM-03 41 17
2017 PM-04 47 32
2017 PM-05 32 28
2017 PM-06 43 14
2014 PM 45 107
2014 PM-01 44 16
2014 PM-03 42 19
2014 PM-04 48 21
2014 PM-05 56 30

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 PM-03 0 17
2014 PM 0 107
2014 PM-01 0 16
2014 PM-03 0 19
2014 PM-04 0 21
2014 PM-05 0 30
2014 PM-06 0 13

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 PM 59 106
2017 PM-03 52 17
2017 PM-04 63 32
2017 PM-05 61 28
2017 PM-06 79 14
2014 PM 61 107
2014 PM-01 62 16
2014 PM-03 68 19
2014 PM-04 57 21
2014 PM-05 59 30
2014 PM-06 77 13

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 PM-03 0 17
2017 PM-05 0 28

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 PM 11 106
2017 PM-04 19 32
2017 PM-06 0 14
2014 PM 15 107
2014 PM-05 19 30

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PM 89 11 117
2017 PM-02 82 18 11
2017 PM-03 88 12 19
2017 PM-04 90 10 34
2017 PM-05 87 13 32
2017 PM-06 100 0 15

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 8 17 26 6 7 31 5 39 20 827
2017 PM-01 13 21 23 8 6 21 8 48 19 38
2017 PM-02 8 18 21 4 10 35 4 43 23 49
2017 PM-03 6 19 28 7 9 30 3 37 23 105
2017 PM-04 7 19 21 7 9 34 4 41 25 182
2017 PM-05 8 14 33 5 7 26 6 33 18 246
2017 PM-06 9 18 22 5 5 37 4 46 17 194
2014 PM 7 16 28 5 7 33 4 37 19 839
2014 PM-01 9 13 27 5 13 25 7 33 27 75
2014 PM-02 12 16 30 8 8 20 6 38 22 50
2014 PM-03 6 16 28 3 9 34 4 35 20 116
2014 PM-04 5 25 28 5 4 31 3 45 14 178
2014 PM-05 5 14 27 8 8 34 5 31 25 219
2014 PM-06 10 13 29 4 4 37 4 38 13 195

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 17 34 23 7 6 12 1 59 15 830
2017 PM-01 23 30 25 5 3 8 5 62 9 39
2017 PM-02 26 26 19 4 8 16 0 63 15 49
2017 PM-03 18 30 25 8 7 13 0 55 16 105
2017 PM-04 16 36 22 7 8 11 0 58 17 182
2017 PM-05 14 34 26 7 6 11 2 55 15 248
2017 PM-06 19 39 18 8 4 12 1 65 14 194
2014 PM 15 29 25 8 5 17 1 53 17 839
2014 PM-01 19 20 27 5 12 15 3 47 21 75
2014 PM-02 22 26 28 2 8 14 0 56 12 50
2014 PM-03 16 23 26 8 6 19 2 50 17 116
2014 PM-04 12 38 21 8 4 16 1 60 15 178
2014 PM-05 12 26 27 9 7 19 0 47 20 219
2014 PM-06 17 31 24 10 2 15 2 58 14 195
2011 PM 27 35 17 7 5 7 1 68 13 1000
2011 PM-01 23 32 17 9 11 8 0 60 22 65
2011 PM-02 26 37 12 12 2 9 2 71 16 65
2011 PM-03 21 43 15 6 8 6 0 68 15 155
2011 PM-04 27 32 17 9 5 9 1 65 16 190
2011 PM-05 26 32 20 8 4 10 1 64 13 273
2011 PM-06 35 37 17 4 2 4 0 75 7 245
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 16 20 22 15 25 0 2 37 41 829
2017 PM-01 20 10 15 15 31 0 8 33 50 39
2017 PM-02 12 18 29 14 24 0 2 31 39 49
2017 PM-03 13 15 26 15 26 0 5 30 43 105
2017 PM-04 13 21 21 19 25 0 1 34 45 182
2017 PM-05 19 17 21 15 27 0 1 37 42 246
2017 PM-06 18 26 23 11 22 1 1 44 33 195

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 12 25 29 17 17 0 1 37 34 828
2017 PM-01 41 23 20 8 3 0 5 68 11 39
2017 PM-02 22 33 23 18 4 0 0 55 22 49
2017 PM-03 11 27 31 11 19 1 1 38 30 104
2017 PM-04 14 29 26 13 17 0 1 43 31 182
2017 PM-05 11 21 32 19 15 0 1 33 34 247
2017 PM-06 4 22 27 24 23 0 1 25 47 194

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 16 29 23 19 11 0 2 46 31 829
2017 PM-01 47 20 13 8 0 0 13 77 9 40
2017 PM-02 29 35 16 14 6 0 0 63 20 49
2017 PM-03 19 33 20 18 6 1 3 54 25 104
2017 PM-04 17 31 27 14 10 0 1 49 24 182
2017 PM-05 14 32 21 20 12 0 1 47 32 247
2017 PM-06 7 21 27 25 19 0 1 28 44 194

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 12 22 24 20 19 1 2 35 41 830
2017 PM-01 32 30 18 8 2 0 10 69 11 40
2017 PM-02 20 24 21 18 12 0 4 47 32 49
2017 PM-03 11 21 21 16 27 1 3 34 44 105
2017 PM-04 15 25 25 17 17 2 1 40 34 182
2017 PM-05 12 23 21 24 19 0 1 35 44 247
2017 PM-06 4 18 29 24 23 1 1 22 48 194

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 38 29 15 6 4 0 7 72 11 829
2017 PM-01 62 5 3 0 0 0 31 96 0 40
2017 PM-02 57 20 12 4 0 0 6 83 4 49
2017 PM-03 47 23 11 1 3 3 12 82 4 105
2017 PM-04 43 31 12 3 4 0 7 80 8 181
2017 PM-05 39 31 19 4 4 0 4 72 8 247
2017 PM-06 17 36 20 16 8 0 3 55 24 194

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 21 31 26 12 9 0 1 53 21 829
2017 PM-01 45 15 23 10 5 0 2 61 15 40
2017 PM-02 28 26 26 8 8 2 0 56 17 49
2017 PM-03 26 33 19 13 9 0 1 59 22 105
2017 PM-04 26 34 20 10 9 0 1 61 19 182
2017 PM-05 19 33 26 12 9 0 0 52 22 246
2017 PM-06 11 32 33 14 9 0 1 43 23 194

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 18 33 26 13 7 1 1 52 21 830
2017 PM-01 35 27 15 5 5 5 8 71 12 40
2017 PM-02 20 33 31 10 4 2 0 54 15 49
2017 PM-03 15 32 30 12 6 4 0 50 19 105
2017 PM-04 21 36 25 11 5 1 1 58 16 182
2017 PM-05 20 30 29 15 7 0 0 50 21 246
2017 PM-06 14 35 23 17 11 0 1 49 28 195

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 13 32 26 16 11 1 1 46 28 829
2017 PM-01 40 22 22 5 0 2 8 70 5 40
2017 PM-02 26 33 10 14 12 4 0 62 28 49
2017 PM-03 12 32 32 12 9 2 1 45 22 105
2017 PM-04 15 36 24 15 8 1 1 52 24 181
2017 PM-05 11 33 24 17 14 0 0 44 31 246
2017 PM-06 6 28 30 22 13 1 0 34 36 195

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 17 30 23 16 12 1 1 48 29 828
2017 PM-01 35 27 13 11 2 2 10 71 15 40
2017 PM-02 22 24 20 20 10 2 0 48 31 49
2017 PM-03 17 32 25 10 14 1 1 51 24 105
2017 PM-04 18 30 23 16 10 2 1 49 27 181
2017 PM-05 15 30 22 19 13 0 0 45 33 246
2017 PM-06 13 33 25 15 13 0 0 47 28 194

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 22 33 23 12 8 1 1 56 20 827
2017 PM-01 30 40 17 3 2 2 5 76 6 40
2017 PM-02 39 31 12 10 6 2 0 71 17 49
2017 PM-03 18 30 30 11 7 2 1 50 19 105
2017 PM-04 26 30 27 7 7 0 3 58 14 181
2017 PM-05 23 34 21 14 9 0 0 57 23 244
2017 PM-06 15 32 22 19 10 1 2 49 29 195

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 46 24 13 8 7 0 2 71 16 830
2017 PM-01 64 21 3 3 3 0 8 91 6 39
2017 PM-02 61 24 4 10 0 0 0 86 10 49
2017 PM-03 44 23 13 9 7 2 3 70 16 105
2017 PM-04 49 21 15 7 5 0 4 73 12 182
2017 PM-05 43 25 14 9 9 0 0 68 19 247
2017 PM-06 41 27 14 8 9 0 0 69 17 195

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 60 17 9 6 5 1 3 80 11 831
2017 PM-01 46 21 15 8 0 3 8 74 8 39
2017 PM-02 57 15 4 12 8 2 2 75 21 49
2017 PM-03 56 13 11 6 9 2 3 73 15 105
2017 PM-04 60 14 9 8 5 2 3 78 13 182
2017 PM-05 61 19 7 4 5 0 3 83 10 248
2017 PM-06 64 19 10 3 3 1 1 84 6 195

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 46 32 11 6 3 0 2 80 9 828
2017 PM-01 54 31 3 5 3 0 5 89 8 39
2017 PM-02 50 34 2 15 0 0 0 83 15 48
2017 PM-03 34 30 12 9 10 0 3 67 21 105
2017 PM-04 45 34 9 5 4 1 3 82 9 182
2017 PM-05 47 33 13 4 2 0 1 80 7 246
2017 PM-06 50 31 14 5 0 0 0 81 5 195

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 52 22 12 7 5 1 1 75 13 829
2017 PM-01 61 8 16 3 8 3 3 73 11 39
2017 PM-02 58 21 8 8 4 0 0 79 12 48
2017 PM-03 52 18 11 7 9 1 3 72 16 105
2017 PM-04 52 18 13 7 5 1 3 73 13 182
2017 PM-05 50 23 12 9 5 0 1 73 15 247
2017 PM-06 51 29 11 5 4 1 0 80 9 195

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 49 13 6 2 1 0 28 87 5 830
2017 PM-01 64 8 0 0 0 0 28 100 0 39
2017 PM-02 56 8 0 4 0 0 31 94 6 48
2017 PM-03 44 9 3 0 1 1 43 93 2 105
2017 PM-04 49 5 3 1 1 1 40 91 4 182
2017 PM-05 52 13 5 1 1 0 29 91 2 248
2017 PM-06 45 26 15 7 2 0 6 75 9 195

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 52 27 11 4 1 0 5 83 5 826
2017 PM-01 61 24 3 3 0 0 11 94 3 38
2017 PM-02 62 12 6 2 2 0 15 88 5 48
2017 PM-03 49 26 10 6 2 0 9 81 8 105
2017 PM-04 55 26 9 1 2 2 5 87 4 180
2017 PM-05 52 26 12 4 2 0 4 82 6 247
2017 PM-06 47 33 13 6 1 1 0 80 6 195

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 60 19 7 4 4 1 5 84 9 831
2017 PM-01 49 15 10 13 10 0 3 65 24 39
2017 PM-02 39 18 12 12 10 2 6 62 24 49
2017 PM-03 49 18 10 6 8 3 7 74 15 105
2017 PM-04 56 22 8 4 3 2 5 84 8 182
2017 PM-05 66 17 6 3 3 1 5 88 6 248
2017 PM-06 71 20 5 2 1 1 1 92 3 195

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 49 30 12 3 2 0 3 82 6 827
2017 PM-01 41 25 23 3 3 0 5 70 6 39
2017 PM-02 50 31 8 2 2 0 6 87 4 48
2017 PM-03 42 33 11 7 2 1 5 80 9 104
2017 PM-04 48 32 14 2 2 1 2 82 4 181
2017 PM-05 50 26 14 4 3 0 4 79 7 248
2017 PM-06 53 32 9 3 1 1 1 87 4 194

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 8 26 40 18 8 0 0 35 25 832
2017 PM-01 34 20 25 10 7 0 3 56 18 40
2017 PM-02 14 33 39 10 4 0 0 47 14 49
2017 PM-03 8 33 35 14 10 0 0 40 25 105
2017 PM-04 9 34 36 14 8 0 0 43 22 182
2017 PM-05 7 22 44 20 7 0 0 29 27 248
2017 PM-06 5 21 43 23 8 1 0 26 31 195

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 11 25 39 17 7 0 0 25 36 829
2017 PM-01 13 17 20 27 20 2 0 49 31 40
2017 PM-02 10 10 39 24 16 0 0 41 20 49
2017 PM-03 14 24 39 13 10 0 0 23 38 105
2017 PM-04 10 20 43 19 7 0 1 26 30 179
2017 PM-05 9 27 40 17 6 0 0 23 36 248
2017 PM-06 11 31 40 14 4 0 0 17 43 195

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 19 46 16 10 6 3 0 67 17 830
2017 PM-01 15 51 17 5 5 7 0 71 11 40
2017 PM-02 20 41 12 12 4 10 0 68 18 49
2017 PM-03 23 38 22 9 6 3 0 62 15 104
2017 PM-04 22 39 16 12 6 4 0 64 19 182
2017 PM-05 17 50 12 11 8 1 1 69 19 248
2017 PM-06 15 52 15 10 5 3 0 69 15 194

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 10 35 18 20 15 2 0 46 35 831
2017 PM-01 12 37 13 15 18 5 0 52 35 40
2017 PM-02 12 39 12 21 12 4 0 53 34 49
2017 PM-03 13 30 19 20 14 4 0 45 36 105
2017 PM-04 10 37 19 17 16 1 0 48 33 182
2017 PM-05 10 32 22 21 14 1 0 42 36 248
2017 PM-06 9 40 15 20 13 3 1 51 34 194
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PM 21 79 829
2017 PM-01 30 70 40
2017 PM-02 10 90 49
2017 PM-03 30 70 104
2017 PM-04 25 75 181
2017 PM-05 22 78 248
2017 PM-06 13 87 194
2014 PM 18 82 836
2014 PM-01 25 75 75
2014 PM-02 24 76 49
2014 PM-03 21 79 116
2014 PM-04 20 80 179
2014 PM-05 19 81 218
2014 PM-06 11 89 193

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PM 75 25 173
2017 PM-01 74 26 12
2017 PM-03 87 13 30
2017 PM-04 75 25 42
2017 PM-05 71 29 55
2017 PM-06 77 23 26
2014 PM 71 29 155
2014 PM-01 47 53 19
2014 PM-02 50 50 12
2014 PM-03 79 21 24
2014 PM-04 86 14 35
2014 PM-05 62 38 42
2014 PM-06 86 14 21

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 54 24 6 8 5 2 1 80 14 132
2017 PM-03 54 19 4 12 8 4 0 76 20 26
2017 PM-04 63 15 12 6 0 3 0 81 6 33
2017 PM-05 49 31 0 10 10 0 0 79 21 39
2017 PM-06 50 35 5 5 5 0 0 85 10 20
2014 PM 44 29 7 11 9 0 0 73 20 110
2014 PM-03 37 31 0 16 16 0 0 69 31 19
2014 PM-04 43 23 13 10 10 0 0 67 20 30
2014 PM-05 35 42 8 8 8 0 0 77 15 26
2014 PM-06 50 28 11 11 0 0 0 78 11 18
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 21 24 21 13 19 2 1 22 78 831
2017 PM-01 22 22 5 20 25 5 0 23 77 40
2017 PM-02 20 31 14 8 25 0 2 21 79 49
2017 PM-03 24 24 19 15 15 3 0 24 76 105
2017 PM-04 16 20 26 15 20 3 1 17 83 182
2017 PM-05 18 26 20 13 22 1 1 18 82 247
2017 PM-06 28 24 22 9 13 4 0 29 71 195

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 PM 27 631
2017 PM-01 20 29
2017 PM-02 37 38
2017 PM-03 32 77
2017 PM-04 27 146
2017 PM-05 29 198
2017 PM-06 21 133

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 PM 32 631
2017 PM-01 13 29
2017 PM-02 42 38
2017 PM-03 48 77
2017 PM-04 28 146
2017 PM-05 33 198
2017 PM-06 29 133

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 PM 21 631
2017 PM-01 28 29
2017 PM-02 31 38
2017 PM-03 28 77
2017 PM-04 21 146
2017 PM-05 19 198
2017 PM-06 17 133

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 PM 62 631
2017 PM-01 49 29
2017 PM-02 40 38
2017 PM-03 56 77
2017 PM-04 56 146
2017 PM-05 65 198
2017 PM-06 74 133

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 PM 7 631
2017 PM-01 0 29
2017 PM-02 10 38
2017 PM-03 10 77
2017 PM-04 6 146
2017 PM-05 9 198
2017 PM-06 4 133

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 PM 37 631
2017 PM-01 48 29
2017 PM-02 26 38
2017 PM-03 34 77
2017 PM-04 47 146
2017 PM-05 35 198
2017 PM-06 32 133

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 PM 4 40 22 11 5 18 620
2017 PM-01 0 48 18 14 7 13 29
2017 PM-02 6 36 28 11 6 14 36
2017 PM-03 4 40 16 8 7 25 74
2017 PM-04 3 43 18 15 3 18 143
2017 PM-05 5 36 23 13 4 18 196
2017 PM-06 2 46 26 7 6 14 132

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 6 21 16 18 30 2 6 29 53 631
2017 PM-01 3 27 17 24 22 0 7 33 49 29
2017 PM-02 3 13 13 24 32 5 11 19 66 38
2017 PM-03 5 27 11 19 27 4 6 36 52 77
2017 PM-04 5 18 19 20 31 0 7 25 55 146
2017 PM-05 7 20 17 15 33 2 7 29 53 198
2017 PM-06 8 24 17 17 29 1 5 33 49 133

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 2 6 9 17 59 2 5 8 82 630
2017 PM-01 0 17 3 21 52 0 7 18 78 29
2017 PM-02 0 5 5 13 69 0 8 6 89 38
2017 PM-03 1 5 8 14 63 4 5 7 84 77
2017 PM-04 2 5 8 17 62 1 5 8 84 146
2017 PM-05 1 7 12 17 59 1 4 8 79 198
2017 PM-06 3 6 10 21 52 2 6 10 79 132
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